Night Porter

Rate of pay / Hours: Generous Company Benefits, Training & Development

Under 18's rate: £10.85 per hour

Contract Type: Nights, 16 hours a week

Location: Malmaison Birmingham

The Night Porter is instrumental in overseeing the running of the hotel from sundown to sunrise. This hands on role manages guest expectations and ensures the brand standards are maintained.

• Take responsibility for the Food & Beverage Department during the night.
• Welcome guests to the hotel in a friendly and helpful manner.
• Ensure public areas are kept immaculate by cleaning and preparing meeting and event spaces for the next day.
• Assist guests with their luggage.
• Deal with any enquiries and provide assistance.
• Carry out nightly Health and Safety audits.
• Maintain excellent communication and organisational skills.

Experience: Experience of working in a similar role is beneficial; experience of night shift work is essential.

We are open 7 days a week, 365 days a year and need people to work a range of shifts and days. We can offer great flexibility if required. We are busier during evenings and weekends, but shift patterns and contracted hours can be discussed at interview.

Successful candidates can progress to Night Supervisory or Assistant Night Management roles. We offer nationally recognised apprenticeships alongside detailed brand training.

We help you be 'The Difference' between good and great guest experiences.