Looking for a permanent, rewarding role that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £29,120 annual salary Ideal for maintaining a work life balance while still being part of a team Details Start date: 19th January 2026 Location: Work from Home - Nightshift Training: Train from Home between hours on 9am and 5pm Monday to Friday for 3 weeks until 9th Febuary 2026. After this you will go on nightshift rotation. Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 5pm in the evening to 1am in the morning Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner.
May 02, 2026
Full time
Looking for a permanent, rewarding role that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £29,120 annual salary Ideal for maintaining a work life balance while still being part of a team Details Start date: 19th January 2026 Location: Work from Home - Nightshift Training: Train from Home between hours on 9am and 5pm Monday to Friday for 3 weeks until 9th Febuary 2026. After this you will go on nightshift rotation. Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 5pm in the evening to 1am in the morning Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner.
Looking for a permanent, rewarding role that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £26,200.00 Annual Salary Fully Work from Home Role Ideal for maintaining a work life balance while still being part of a team Details Start date: Varous start dates from 12th January 2026, 9th Febuary 2026 and 9th March 2026 Location: Work from Home Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind
May 02, 2026
Full time
Looking for a permanent, rewarding role that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £26,200.00 Annual Salary Fully Work from Home Role Ideal for maintaining a work life balance while still being part of a team Details Start date: Varous start dates from 12th January 2026, 9th Febuary 2026 and 9th March 2026 Location: Work from Home Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind
Elizabeth Michael Associates Ltd
Nottingham, Nottinghamshire
HR Advisor 6 Month FTC £35,000 Hybrid Working 37.5 hours per week We re working with a fast-paced, dynamic organisation to recruit an experienced HR Advisor on a 6-month fixed-term contract. This is a hands-on, high-impact role where you ll be trusted to step in, add value quickly, and support a busy, evolving workforce. If you re resilient, confident in your approach, and comfortable hitting the ground running, this role will suit you perfectly. The Role As HR Advisor, you ll partner closely with managers across the business, providing pragmatic, commercially focused HR support. You ll be involved across the full employee lifecycle and play a key role in maintaining a high-performing, compliant, and engaged workforce. Key Responsibilities Act as a trusted advisor to managers, providing expert HR guidance Support the full employee lifecycle including ER, performance management, and onboarding Manage a range of employee relations cases with confidence and professionalism Provide coaching and support to line managers to drive best practice Use data and insight to identify trends and recommend improvements Support HR projects and ongoing people initiatives Ensure compliance with employment law and internal policies About You Proven experience in an HR Advisor role within a fast-paced environment Strong working knowledge of UK employment law Confident managing ER cases independently Resilient, proactive, and able to work at pace Comfortable dealing with ambiguity and making sound decisions Strong communication and stakeholder management skills CIPD Level 5 (or working towards) desirable What s on Offer Salary of £35,000 Hybrid working (typically between 8:30am 5:30pm, 37.5 hours per week) 22 days holiday + bank holidays Flexible working options Employee discount schemes This is an excellent opportunity for an HR professional who enjoys a busy environment and wants to make an immediate impact within a supportive and forward-thinking team. Apply now to be considered interviews are taking place imminently. EMA25
May 02, 2026
Full time
HR Advisor 6 Month FTC £35,000 Hybrid Working 37.5 hours per week We re working with a fast-paced, dynamic organisation to recruit an experienced HR Advisor on a 6-month fixed-term contract. This is a hands-on, high-impact role where you ll be trusted to step in, add value quickly, and support a busy, evolving workforce. If you re resilient, confident in your approach, and comfortable hitting the ground running, this role will suit you perfectly. The Role As HR Advisor, you ll partner closely with managers across the business, providing pragmatic, commercially focused HR support. You ll be involved across the full employee lifecycle and play a key role in maintaining a high-performing, compliant, and engaged workforce. Key Responsibilities Act as a trusted advisor to managers, providing expert HR guidance Support the full employee lifecycle including ER, performance management, and onboarding Manage a range of employee relations cases with confidence and professionalism Provide coaching and support to line managers to drive best practice Use data and insight to identify trends and recommend improvements Support HR projects and ongoing people initiatives Ensure compliance with employment law and internal policies About You Proven experience in an HR Advisor role within a fast-paced environment Strong working knowledge of UK employment law Confident managing ER cases independently Resilient, proactive, and able to work at pace Comfortable dealing with ambiguity and making sound decisions Strong communication and stakeholder management skills CIPD Level 5 (or working towards) desirable What s on Offer Salary of £35,000 Hybrid working (typically between 8:30am 5:30pm, 37.5 hours per week) 22 days holiday + bank holidays Flexible working options Employee discount schemes This is an excellent opportunity for an HR professional who enjoys a busy environment and wants to make an immediate impact within a supportive and forward-thinking team. Apply now to be considered interviews are taking place imminently. EMA25
HSE Advisor London Circa 63,000 + Car Allowance + Travel + Benefits We are working alongside a high-profile Principal Contractor who are seeking an HSE Advisor to join a dynamic, fast-growing organisation working on major cladding, remediation, and retrofit projects nationwide. The role offers the opportunity to be highly site-focused with involvement in audits, inspections, and safety management across occupied premises, primarily within London's most prominent zones. The successful HSE Advisor will: Conduct site inspections, safety audits, and risk assessments on occupied premises with high safety standards in place. Work closely with project teams and supply chains to ensure compliance and safe management of projects. Support incident investigations and promote a proactive safety culture across multiple schemes. The successful candidate will have: A solid understanding of site safety management, ideally with experience in cladding or remediation projects. Relevant NEBOSH certification and/or tech IOSH qualification. Experience working on occupied construction sites and managing safety during sensitive operations. This is a fantastic opportunity to develop your career within a high-growth sector, with long-term prospects including progression into a SHEQ Manager role. For more information or to apply please contact James Howard on or (phone number removed). Irwin and Colton are a specialist Health and Safety recruitment company, based in the South East of England we recruit across the UK. We recruit all roles in the health and safety industry from Health and Safety Manager, Health and Safety Director through to Health and Safety Advisor positions. Irwin and Colton Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website (url removed). Irwin and Colton is committed to diversity, equity and inclusion please let us know if we can do anything to make the process more accessible to you.
May 02, 2026
Full time
HSE Advisor London Circa 63,000 + Car Allowance + Travel + Benefits We are working alongside a high-profile Principal Contractor who are seeking an HSE Advisor to join a dynamic, fast-growing organisation working on major cladding, remediation, and retrofit projects nationwide. The role offers the opportunity to be highly site-focused with involvement in audits, inspections, and safety management across occupied premises, primarily within London's most prominent zones. The successful HSE Advisor will: Conduct site inspections, safety audits, and risk assessments on occupied premises with high safety standards in place. Work closely with project teams and supply chains to ensure compliance and safe management of projects. Support incident investigations and promote a proactive safety culture across multiple schemes. The successful candidate will have: A solid understanding of site safety management, ideally with experience in cladding or remediation projects. Relevant NEBOSH certification and/or tech IOSH qualification. Experience working on occupied construction sites and managing safety during sensitive operations. This is a fantastic opportunity to develop your career within a high-growth sector, with long-term prospects including progression into a SHEQ Manager role. For more information or to apply please contact James Howard on or (phone number removed). Irwin and Colton are a specialist Health and Safety recruitment company, based in the South East of England we recruit across the UK. We recruit all roles in the health and safety industry from Health and Safety Manager, Health and Safety Director through to Health and Safety Advisor positions. Irwin and Colton Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website (url removed). Irwin and Colton is committed to diversity, equity and inclusion please let us know if we can do anything to make the process more accessible to you.
Looking for a permanent, rewarding role that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £26,200.00 Annual Salary Fully Work from Home Role Ideal for maintaining a work life balance while still being part of a team Details Start date: Varous start dates from 12th January 2026, 9th Febuary 2026 and 9th March 2026 Location: Work from Home Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind
May 02, 2026
Full time
Looking for a permanent, rewarding role that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £26,200.00 Annual Salary Fully Work from Home Role Ideal for maintaining a work life balance while still being part of a team Details Start date: Varous start dates from 12th January 2026, 9th Febuary 2026 and 9th March 2026 Location: Work from Home Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind
As a Customer Success Manager, you will act as a trusted advisor to enterprise finance leaders, owning executive relationships and ensuring Sidetrade's AI solutions deliver measurable business value-from cash acceleration to process optimization-driving renewals, expansion, and long-term partnership. What you'll be doing Own a portfolio of large, complex enterprise customers, engaging at CFO, Finance Director, Shared Services and Transformation Lead level. Act as a strategic O2C and Working Capital advisor, leveraging prior consulting experience to guide customers through business change. Translate AI-driven insights, predictive analytics and automation into clear financial and operational impact (DSO, cash-in, productivity, risk). Lead value-based success plans, defining ROI, KPIs and success metrics aligned to customer business objectives. Facilitate executive business reviews, customer innovation workshops and value realization sessions. Partner closely with Sales on renewals, upsell and expansion, contributing a strong commercial and value-led narrative. Serve as the voice of the customer, influencing Product and AI roadmap discussions based on enterprise use cases. Proactively identify adoption risks and growth opportunities using customer health data and AI insights. What you'll bring 7+ years of experience in a consulting, advisory, or transformation role within Order to Cash, Working Capital, or Finance Transformation. Proven experience working with enterprise clients in complex, multi-stakeholder environments. Strong understanding of O2C processes (Credit, Collections, Cash Application, Dispute Management) and working capital levers. Demonstrated ability to quantify business value and ROI for senior finance stakeholders. Business & consulting skills. Strong business acumen with the ability to connect technology to financial outcomes. Executive-level communication and storytelling skills (written, verbal, and presentation). Comfortable operating as a trusted advisor, challenging customers when needed. Experience managing multiple initiatives simultaneously in a fast-paced environment. Technology & AI mindset. Strong interest in AI, analytics and automation applied to finance processes. Ability to explain AI concepts (predictive scoring, prioritization, automation) in business terms, not technical jargon. Experience working with SaaS, data-driven or AI-enabled platforms preferred. Bachelor's or Master's degree in Finance, Business, Economics or related field. Willingness to travel occasionally to customer sites. Benefits & Location Office based in the heart of London city centre. Hybrid work model - a flexible mix of in-office and remote days. Great culture - active Social Club organizing regular team events and activities. Health & wellness - medical coverage, life insurance, and other wellness programs. Time off - competitive paid holidays plus public holidays. Career growth & compensation - competitive salary, equal opportunities, learning & mentorship programs, and advancement support. We're committed to providing a welcoming and inclusive experience for every candidate.
May 02, 2026
Full time
As a Customer Success Manager, you will act as a trusted advisor to enterprise finance leaders, owning executive relationships and ensuring Sidetrade's AI solutions deliver measurable business value-from cash acceleration to process optimization-driving renewals, expansion, and long-term partnership. What you'll be doing Own a portfolio of large, complex enterprise customers, engaging at CFO, Finance Director, Shared Services and Transformation Lead level. Act as a strategic O2C and Working Capital advisor, leveraging prior consulting experience to guide customers through business change. Translate AI-driven insights, predictive analytics and automation into clear financial and operational impact (DSO, cash-in, productivity, risk). Lead value-based success plans, defining ROI, KPIs and success metrics aligned to customer business objectives. Facilitate executive business reviews, customer innovation workshops and value realization sessions. Partner closely with Sales on renewals, upsell and expansion, contributing a strong commercial and value-led narrative. Serve as the voice of the customer, influencing Product and AI roadmap discussions based on enterprise use cases. Proactively identify adoption risks and growth opportunities using customer health data and AI insights. What you'll bring 7+ years of experience in a consulting, advisory, or transformation role within Order to Cash, Working Capital, or Finance Transformation. Proven experience working with enterprise clients in complex, multi-stakeholder environments. Strong understanding of O2C processes (Credit, Collections, Cash Application, Dispute Management) and working capital levers. Demonstrated ability to quantify business value and ROI for senior finance stakeholders. Business & consulting skills. Strong business acumen with the ability to connect technology to financial outcomes. Executive-level communication and storytelling skills (written, verbal, and presentation). Comfortable operating as a trusted advisor, challenging customers when needed. Experience managing multiple initiatives simultaneously in a fast-paced environment. Technology & AI mindset. Strong interest in AI, analytics and automation applied to finance processes. Ability to explain AI concepts (predictive scoring, prioritization, automation) in business terms, not technical jargon. Experience working with SaaS, data-driven or AI-enabled platforms preferred. Bachelor's or Master's degree in Finance, Business, Economics or related field. Willingness to travel occasionally to customer sites. Benefits & Location Office based in the heart of London city centre. Hybrid work model - a flexible mix of in-office and remote days. Great culture - active Social Club organizing regular team events and activities. Health & wellness - medical coverage, life insurance, and other wellness programs. Time off - competitive paid holidays plus public holidays. Career growth & compensation - competitive salary, equal opportunities, learning & mentorship programs, and advancement support. We're committed to providing a welcoming and inclusive experience for every candidate.
At Great Yellow we're looking for a Project Manager to join our team. Great Yellow makes landscape regeneration investable and scalable. We envision a future where regenerative land-use is the norm, delivering measurable environmental recovery, resilient food systems, and long-term economic value. Great Yellow exists create a clear, practical pathway to making this future a reality. Today, the way we use and manage land is pushing natural and economic systems to a breaking point. Fragile food supply chains, degraded ecosystems, rising climate risk and failing infrastructure are driving real and growing costs for communities and the economy. By rethinking how we work with land and value nature, we can create landscapes that provide clean water, abundant nature, stable production, and long term security. Great Yellow works to drive this transformation, moving beyond extractive models to unlock economic and ecological regeneration. We work with: Land Managers of ambitious nature recovery projects to plan and deliver ambitious, landscape-scale transformation Project Investors seeking opportunities to generate robust, risk-adjusted returns alongside verified environmental impact Buyers of ecosystem services seeking high-integrity, high-impact natural capital solutions to strengthen resilience and reduce nature-related risks And many other partners and specialists in the restoration journey Role Overview As Senior Project Manager with Water Expertise you will play a critical role in delivering Great Yellow's landscape-scale natural capital programmes with a particular focus on water outcomes (e.g., catchment resilience, water quality, water resources and hydrology, aquatic ecology and biodiversity nature-based solutions and related co-benefits). You will be responsible for day-to-day programme execution across one or more projects in our portfolio, ensuring milestones, governance, and outputs are delivered on time and to a high standard. Supported by the Head of Advisory, you will coordinate internal teams and external partners to maintain delivery momentum, manage risks and dependencies, and ensure our work translates into credible, measurable outcomes for clients and partners. Key Responsibilities 1. Programme Delivery & Execution (Water-focused) Lead day-to-day management of assigned programmes, owning delivery plans, milestones, and reporting. Translate water-focused project objectives into clear workplans, scopes, and success metrics (outputs, outcomes, KPIs). Coordinate internal teams (advisory, analysts, experts) and external contributors (consultants, land managers, delivery partners), ensuring smooth logistics and delivery cadence. Manage programme-level risk, dependencies, and decision points; elevate early with proposed mitigations. Maintain delivery discipline across key artefacts: plans, RAID logs, decision logs, action trackers, and client-ready updates. 2. Water & Catchment Domain Leadership (Applied, not academic) Bring a practical understanding of water systems and catchment management, ensuring programme plans reflect real-world constraints (permissions, land access, seasonality, monitoring requirements, delivery sequencing). Support project teams to structure credible approaches for water outcomes and associated evidence/MRV (what data is needed, when, by whom, and for what purpose). Help teams navigate the "translation gap" between technical water evidence, delivery actions, and investable / fundable propositions. Sense-check water-related assumptions in project narratives, plans, and outputs for realism and defensibility (flagging where specialist sign-off is required). 3. Stakeholder Management & Governance Build and maintain strong working relationships with clients, partners, and delivery stakeholders, providing clear updates and ensuring shared accountability. Plan and run effective project governance rhythms: steering meetings, working groups, and delivery check-ins (agenda, pre-reads, actions, decisions). Anticipate stakeholder friction points (scope creep, competing priorities, unclear accountability) and resolve them through structured communication and clear delivery controls. 4. Scalable Programme Processes Support the Advisory leadership in developing and refining scalable programme management frameworks that improve consistency across the portfolio. Implement best practices in project controls (planning, reporting, change control, risk management) aligned with Great Yellow's strategy and ways of working. Improve how delivery teams capture lessons learned and convert them into reusable templates and playbooks. 5. Cross-functional Collaboration Work closely with the Expertise and Product teams to implement tools and workflows that improve programme efficiency and evidence quality. Collaborate with Growth / commercial colleagues to ensure new programmes are onboarded with clear scopes, governance, and delivery readiness. Support knowledge-sharing across the team so water-related learning compounds across projects. About you 3-5 years' experience in project management / programme delivery, ideally within water, environment, infrastructure, catchment management, nature-based solutions, or closely related sectors. Demonstrated experience coordinating multi-stakeholder projects and delivering to timeline and scope (with strong project controls). Working knowledge of water and catchment systems and the delivery realities of water-related environmental interventions (or closely adjacent experience you can translate quickly). Strong stakeholder management skills: confident working with senior client contacts and technical partners; able to create clarity and momentum. Highly organised with strong written communication (clear plans, crisp updates, high-quality meeting outputs). Analytical mindset: comfortable tracking KPIs, interrogating data quality, and using evidence to drive decisions (without needing to be a modeller). Proficiency in project management tools and comfort operating in fast-moving, ambiguous environments. Motivation to work on nature restoration and natural capital solutions with measurable outcomes. Advantageous (not required) Familiarity with water sector policy/regulatory context, catchment partnerships, or water company investment planning cycles. Strong understanding of agriculture and land management operations and overlap with achieving water objectives Experience working with GIS outputs, environmental datasets, or monitoring frameworks (interpreting and translating into delivery plans). Why Join Great Yellow? Be part of an innovative start-up building the commercial and delivery infrastructure for landscape regeneration Work on programmes that connect water resilience, biodiversity, and finance at landscape scale Join a collaborative team that values clarity, autonomy, and high-quality delivery Hybrid working: we value flexibility, and also getting together in the office to share ideas (and coffee) Apply for the job Do you want to join our team? Then we'd love to hear about you!
May 02, 2026
Full time
At Great Yellow we're looking for a Project Manager to join our team. Great Yellow makes landscape regeneration investable and scalable. We envision a future where regenerative land-use is the norm, delivering measurable environmental recovery, resilient food systems, and long-term economic value. Great Yellow exists create a clear, practical pathway to making this future a reality. Today, the way we use and manage land is pushing natural and economic systems to a breaking point. Fragile food supply chains, degraded ecosystems, rising climate risk and failing infrastructure are driving real and growing costs for communities and the economy. By rethinking how we work with land and value nature, we can create landscapes that provide clean water, abundant nature, stable production, and long term security. Great Yellow works to drive this transformation, moving beyond extractive models to unlock economic and ecological regeneration. We work with: Land Managers of ambitious nature recovery projects to plan and deliver ambitious, landscape-scale transformation Project Investors seeking opportunities to generate robust, risk-adjusted returns alongside verified environmental impact Buyers of ecosystem services seeking high-integrity, high-impact natural capital solutions to strengthen resilience and reduce nature-related risks And many other partners and specialists in the restoration journey Role Overview As Senior Project Manager with Water Expertise you will play a critical role in delivering Great Yellow's landscape-scale natural capital programmes with a particular focus on water outcomes (e.g., catchment resilience, water quality, water resources and hydrology, aquatic ecology and biodiversity nature-based solutions and related co-benefits). You will be responsible for day-to-day programme execution across one or more projects in our portfolio, ensuring milestones, governance, and outputs are delivered on time and to a high standard. Supported by the Head of Advisory, you will coordinate internal teams and external partners to maintain delivery momentum, manage risks and dependencies, and ensure our work translates into credible, measurable outcomes for clients and partners. Key Responsibilities 1. Programme Delivery & Execution (Water-focused) Lead day-to-day management of assigned programmes, owning delivery plans, milestones, and reporting. Translate water-focused project objectives into clear workplans, scopes, and success metrics (outputs, outcomes, KPIs). Coordinate internal teams (advisory, analysts, experts) and external contributors (consultants, land managers, delivery partners), ensuring smooth logistics and delivery cadence. Manage programme-level risk, dependencies, and decision points; elevate early with proposed mitigations. Maintain delivery discipline across key artefacts: plans, RAID logs, decision logs, action trackers, and client-ready updates. 2. Water & Catchment Domain Leadership (Applied, not academic) Bring a practical understanding of water systems and catchment management, ensuring programme plans reflect real-world constraints (permissions, land access, seasonality, monitoring requirements, delivery sequencing). Support project teams to structure credible approaches for water outcomes and associated evidence/MRV (what data is needed, when, by whom, and for what purpose). Help teams navigate the "translation gap" between technical water evidence, delivery actions, and investable / fundable propositions. Sense-check water-related assumptions in project narratives, plans, and outputs for realism and defensibility (flagging where specialist sign-off is required). 3. Stakeholder Management & Governance Build and maintain strong working relationships with clients, partners, and delivery stakeholders, providing clear updates and ensuring shared accountability. Plan and run effective project governance rhythms: steering meetings, working groups, and delivery check-ins (agenda, pre-reads, actions, decisions). Anticipate stakeholder friction points (scope creep, competing priorities, unclear accountability) and resolve them through structured communication and clear delivery controls. 4. Scalable Programme Processes Support the Advisory leadership in developing and refining scalable programme management frameworks that improve consistency across the portfolio. Implement best practices in project controls (planning, reporting, change control, risk management) aligned with Great Yellow's strategy and ways of working. Improve how delivery teams capture lessons learned and convert them into reusable templates and playbooks. 5. Cross-functional Collaboration Work closely with the Expertise and Product teams to implement tools and workflows that improve programme efficiency and evidence quality. Collaborate with Growth / commercial colleagues to ensure new programmes are onboarded with clear scopes, governance, and delivery readiness. Support knowledge-sharing across the team so water-related learning compounds across projects. About you 3-5 years' experience in project management / programme delivery, ideally within water, environment, infrastructure, catchment management, nature-based solutions, or closely related sectors. Demonstrated experience coordinating multi-stakeholder projects and delivering to timeline and scope (with strong project controls). Working knowledge of water and catchment systems and the delivery realities of water-related environmental interventions (or closely adjacent experience you can translate quickly). Strong stakeholder management skills: confident working with senior client contacts and technical partners; able to create clarity and momentum. Highly organised with strong written communication (clear plans, crisp updates, high-quality meeting outputs). Analytical mindset: comfortable tracking KPIs, interrogating data quality, and using evidence to drive decisions (without needing to be a modeller). Proficiency in project management tools and comfort operating in fast-moving, ambiguous environments. Motivation to work on nature restoration and natural capital solutions with measurable outcomes. Advantageous (not required) Familiarity with water sector policy/regulatory context, catchment partnerships, or water company investment planning cycles. Strong understanding of agriculture and land management operations and overlap with achieving water objectives Experience working with GIS outputs, environmental datasets, or monitoring frameworks (interpreting and translating into delivery plans). Why Join Great Yellow? Be part of an innovative start-up building the commercial and delivery infrastructure for landscape regeneration Work on programmes that connect water resilience, biodiversity, and finance at landscape scale Join a collaborative team that values clarity, autonomy, and high-quality delivery Hybrid working: we value flexibility, and also getting together in the office to share ideas (and coffee) Apply for the job Do you want to join our team? Then we'd love to hear about you!
Looking for a permanent, rewarding role that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £29,120 annual salary Ideal for maintaining a work life balance while still being part of a team Details Start date: 19th January 2026 Location: Work from Home - Nightshift Training: Train from Home between hours on 9am and 5pm Monday to Friday for 3 weeks until 9th Febuary 2026. After this you will go on nightshift rotation. Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 5pm in the evening to 1am in the morning Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner.
May 02, 2026
Full time
Looking for a permanent, rewarding role that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £29,120 annual salary Ideal for maintaining a work life balance while still being part of a team Details Start date: 19th January 2026 Location: Work from Home - Nightshift Training: Train from Home between hours on 9am and 5pm Monday to Friday for 3 weeks until 9th Febuary 2026. After this you will go on nightshift rotation. Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 5pm in the evening to 1am in the morning Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner.
About the Company Our client is a well-established, independent mortgage advisory firm based in North London, offering tailored mortgage advice and protection planning. With over 30 years of experience, they have built a loyal, long-standing client base. The team is known for delivering clear, client-focused guidance and access to whole-of-market mortgage solutions. Role Overview As a Mortgage Broker/Adviser, you will work closely with clients to understand their financial circumstances and property objectives. You ll recommend suitable mortgage products from across the market and provide an outstanding level of service throughout. Most clients are referred through strong recommendations and are already motivated to proceed. In many cases, the sale is effectively pre-qualified, allowing you to focus on advising and progressing applications rather than generating new business. There is no expectation to self-generate leads, bring an existing client base, or work from cold leads. You ll join a friendly, supportive dedidcated administrative team assisting clients with residential purchases, remortgages, buy-to-let, and other lending needs, enabling you to manage a high volume of cases efficiently. Key Responsibilities Conduct detailed fact-find interviews to assess clients financial situations, borrowing needs, and objectives Deliver clear, compliant advice and explain recommendations in a client-friendly manner Maintain accurate and compliant client records in line with FCA regulations. Build long-term client relationships with a focus on service quality and retention. Collaborate with colleagues to support team targets and overall business growth Skills & Qualification s Fully qualified to provide mortgage advice (CeMAP, CII, or equivalent) essential. Proven experience in mortgage broking. Stable employment history Strong knowledge of residential and buy-to-let mortgage markets. Experience with life / protection products (preferred). High standards of professionalism and strong compliance awareness. Benefits Competitive salary with uncapped commission structure. Starting basic salary of £35,000 £40,000, plus commission and bonuses. Ongoing training and development with clear career progression opportunities. Supportive, team-oriented working environment.
May 02, 2026
Full time
About the Company Our client is a well-established, independent mortgage advisory firm based in North London, offering tailored mortgage advice and protection planning. With over 30 years of experience, they have built a loyal, long-standing client base. The team is known for delivering clear, client-focused guidance and access to whole-of-market mortgage solutions. Role Overview As a Mortgage Broker/Adviser, you will work closely with clients to understand their financial circumstances and property objectives. You ll recommend suitable mortgage products from across the market and provide an outstanding level of service throughout. Most clients are referred through strong recommendations and are already motivated to proceed. In many cases, the sale is effectively pre-qualified, allowing you to focus on advising and progressing applications rather than generating new business. There is no expectation to self-generate leads, bring an existing client base, or work from cold leads. You ll join a friendly, supportive dedidcated administrative team assisting clients with residential purchases, remortgages, buy-to-let, and other lending needs, enabling you to manage a high volume of cases efficiently. Key Responsibilities Conduct detailed fact-find interviews to assess clients financial situations, borrowing needs, and objectives Deliver clear, compliant advice and explain recommendations in a client-friendly manner Maintain accurate and compliant client records in line with FCA regulations. Build long-term client relationships with a focus on service quality and retention. Collaborate with colleagues to support team targets and overall business growth Skills & Qualification s Fully qualified to provide mortgage advice (CeMAP, CII, or equivalent) essential. Proven experience in mortgage broking. Stable employment history Strong knowledge of residential and buy-to-let mortgage markets. Experience with life / protection products (preferred). High standards of professionalism and strong compliance awareness. Benefits Competitive salary with uncapped commission structure. Starting basic salary of £35,000 £40,000, plus commission and bonuses. Ongoing training and development with clear career progression opportunities. Supportive, team-oriented working environment.
Looking for a permanent, rewarding role that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £26,200.00 Annual Salary Fully Work from Home Role Ideal for maintaining a work life balance while still being part of a team Details Start date: Varous start dates from 12th January 2026, 9th Febuary 2026 and 9th March 2026 Location: Work from Home Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind
May 02, 2026
Full time
Looking for a permanent, rewarding role that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £26,200.00 Annual Salary Fully Work from Home Role Ideal for maintaining a work life balance while still being part of a team Details Start date: Varous start dates from 12th January 2026, 9th Febuary 2026 and 9th March 2026 Location: Work from Home Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind
Looking for a permanent, rewarding role that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £26,200.00 Annual Salary Fully Work from Home Role Ideal for maintaining a work life balance while still being part of a team Details Start date: Varous start dates from 12th January 2026, 9th Febuary 2026 and 9th March 2026 Location: Work from Home Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind
May 02, 2026
Full time
Looking for a permanent, rewarding role that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £26,200.00 Annual Salary Fully Work from Home Role Ideal for maintaining a work life balance while still being part of a team Details Start date: Varous start dates from 12th January 2026, 9th Febuary 2026 and 9th March 2026 Location: Work from Home Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind
Teleperformance Ltd
Newcastle Upon Tyne, Tyne And Wear
Looking for a permanent, rewarding role that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £26,200.00 Annual Salary Fully Work from Home Role Ideal for maintaining a work life balance while still being part of a team Details Start date: Varous start dates from 12th January 2026, 9th Febuary 2026 and 9th March 2026 Location: Work from Home Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind
May 02, 2026
Full time
Looking for a permanent, rewarding role that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £26,200.00 Annual Salary Fully Work from Home Role Ideal for maintaining a work life balance while still being part of a team Details Start date: Varous start dates from 12th January 2026, 9th Febuary 2026 and 9th March 2026 Location: Work from Home Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind
What do successful businesses have in common? Brilliant people, bold ideas, and the right support behind the scenes. We're working with a forward-thinking, internationally connected professional services firm that partners with some of the world's most exciting organisations - from global brands to fast-growing start-ups. Their mission is simple: help clients protect what matters, unlock potential, and thrive in a rapidly evolving world. Now, they're looking for a Commercial Accountant to join their high-performing Finance team on an 18-month fixed-term contract . Why this role? This is a fantastic opportunity to step into a high-impact, commercially focused role , where you'll take ownership of partner-related financial processes in a collaborative, people-first environment. You'll work alongside talented colleagues across multiple UK offices, contributing to both day-to-day operations and strategic financial insight. What you'll be doing: Owning the preparation of partnership profit and current account models Managing partner tax processes , liaising with external advisors and ensuring compliance with key deadlines Overseeing partner distributions, drawings, and financial reporting Maintaining key financial records, reconciliations, and trackers Supporting financial modelling and ad-hoc analysis for senior stakeholders Acting as a trusted point of contact for partner-related financial queries What we're looking for: Part-qualified or qualified (ACCA/CIMA or equivalent) Experience in a similar accounting or finance role Strong Excel skills (PivotTables, Lookups, data analysis) Highly organised, detail-focused, and able to manage competing deadlines A proactive communicator who enjoys improving processes and working collaboratively Experience within a partnership or professional services environment is a bonus - but not essential. The culture: This is a firm where people genuinely enjoy what they do. Collaboration, respect, and a strong sense of shared purpose underpin everything - creating an environment where individuals are encouraged to contribute, grow, and make a real impact.
May 02, 2026
Contractor
What do successful businesses have in common? Brilliant people, bold ideas, and the right support behind the scenes. We're working with a forward-thinking, internationally connected professional services firm that partners with some of the world's most exciting organisations - from global brands to fast-growing start-ups. Their mission is simple: help clients protect what matters, unlock potential, and thrive in a rapidly evolving world. Now, they're looking for a Commercial Accountant to join their high-performing Finance team on an 18-month fixed-term contract . Why this role? This is a fantastic opportunity to step into a high-impact, commercially focused role , where you'll take ownership of partner-related financial processes in a collaborative, people-first environment. You'll work alongside talented colleagues across multiple UK offices, contributing to both day-to-day operations and strategic financial insight. What you'll be doing: Owning the preparation of partnership profit and current account models Managing partner tax processes , liaising with external advisors and ensuring compliance with key deadlines Overseeing partner distributions, drawings, and financial reporting Maintaining key financial records, reconciliations, and trackers Supporting financial modelling and ad-hoc analysis for senior stakeholders Acting as a trusted point of contact for partner-related financial queries What we're looking for: Part-qualified or qualified (ACCA/CIMA or equivalent) Experience in a similar accounting or finance role Strong Excel skills (PivotTables, Lookups, data analysis) Highly organised, detail-focused, and able to manage competing deadlines A proactive communicator who enjoys improving processes and working collaboratively Experience within a partnership or professional services environment is a bonus - but not essential. The culture: This is a firm where people genuinely enjoy what they do. Collaboration, respect, and a strong sense of shared purpose underpin everything - creating an environment where individuals are encouraged to contribute, grow, and make a real impact.
Corporate Tax Senior Manager / Business Tax Senior Manager - SUPERB ROLE McGinnis Loy Associates is proud to be working with a Top25 Accountancy Practice who are looking for a Corporate Tax Senior Manager to join their growing team in Reading. Reporting to the Tax Partner, the role would ideally suit an ATT or CTA or ACA qualified tax specialist from a Top75 or Regional Accountancy practice, or Tax Boutique. You will be coaching junior members of the team & helping to grow the team, undertaking business development to grow the Corporate Tax service line, and you should be able to demonstrate both strong compliance & advisory expertise. Key duties include: Reviewing complex corporate tax returns within agreed service levels and quality standards, identifying additional tax planning opportunities Alongside the Partner, leading work on UK and cross-border tax advisory projects and dealing directly with clients Generating new leads and winning new tax compliance & advisory work Assisting with the portfolio of owner-managed businesses through to UK & Int'l corporates (typically £10m - £250m turnover) Dealing with all corporate tax queries on behalf of clients, and preparation of client meeting notes for the Director/Partner Planning and reviewing work carried out by team members and helping to grow the Corporate Tax team of ATT/CTA Qualified's Completing appraisals for members of staff to enhance their effectiveness, and interviewing new members of staff for the team Assisting with the development of tax efficient structures and assisting with corporate re-organisation's for tax planning purposes Liaising directly with clients regarding corporate tax matters on the phone and in person, and others in the regional tax departments Identifying changes in UK legislation and how this may impact the corporate tax client portfolios Ensuring the quality of corporate tax work is done to agreed cost and timescales To be considered for the role, you should ideally be seeking a move to an accounting practice/firm where wider responsibilities and a broader client base will be made available to you. Therefore, knowledge and experience of reviewing corporate tax computations for larger OMB businesses, dealing with some tax advisory issues and managing a diverse client portfolio is desirable. A solid understanding and application of UK GAAP accounting fundamentals and applications is required and you should be proficient in staff management, coaching & training, business development and dealing with client tax issues. You should be keen to develop new and existing business, work well under pressure and still deliver on time and budget. On offer is a salary up to £95,000 depending on experience excellent benefits including 25 days holiday, pension scheme and healthcare. To apply for the position or for more information, please contact McGinnis Loy Associates (Reading) Office by telephone or via email at com McGinnis Loy Associates is acting as an Employment Agency in relation to this vacancy, in accordance with the Employment Agencies Act. Follow us on or check our Linked-In company profile
May 02, 2026
Full time
Corporate Tax Senior Manager / Business Tax Senior Manager - SUPERB ROLE McGinnis Loy Associates is proud to be working with a Top25 Accountancy Practice who are looking for a Corporate Tax Senior Manager to join their growing team in Reading. Reporting to the Tax Partner, the role would ideally suit an ATT or CTA or ACA qualified tax specialist from a Top75 or Regional Accountancy practice, or Tax Boutique. You will be coaching junior members of the team & helping to grow the team, undertaking business development to grow the Corporate Tax service line, and you should be able to demonstrate both strong compliance & advisory expertise. Key duties include: Reviewing complex corporate tax returns within agreed service levels and quality standards, identifying additional tax planning opportunities Alongside the Partner, leading work on UK and cross-border tax advisory projects and dealing directly with clients Generating new leads and winning new tax compliance & advisory work Assisting with the portfolio of owner-managed businesses through to UK & Int'l corporates (typically £10m - £250m turnover) Dealing with all corporate tax queries on behalf of clients, and preparation of client meeting notes for the Director/Partner Planning and reviewing work carried out by team members and helping to grow the Corporate Tax team of ATT/CTA Qualified's Completing appraisals for members of staff to enhance their effectiveness, and interviewing new members of staff for the team Assisting with the development of tax efficient structures and assisting with corporate re-organisation's for tax planning purposes Liaising directly with clients regarding corporate tax matters on the phone and in person, and others in the regional tax departments Identifying changes in UK legislation and how this may impact the corporate tax client portfolios Ensuring the quality of corporate tax work is done to agreed cost and timescales To be considered for the role, you should ideally be seeking a move to an accounting practice/firm where wider responsibilities and a broader client base will be made available to you. Therefore, knowledge and experience of reviewing corporate tax computations for larger OMB businesses, dealing with some tax advisory issues and managing a diverse client portfolio is desirable. A solid understanding and application of UK GAAP accounting fundamentals and applications is required and you should be proficient in staff management, coaching & training, business development and dealing with client tax issues. You should be keen to develop new and existing business, work well under pressure and still deliver on time and budget. On offer is a salary up to £95,000 depending on experience excellent benefits including 25 days holiday, pension scheme and healthcare. To apply for the position or for more information, please contact McGinnis Loy Associates (Reading) Office by telephone or via email at com McGinnis Loy Associates is acting as an Employment Agency in relation to this vacancy, in accordance with the Employment Agencies Act. Follow us on or check our Linked-In company profile
Teleperformance Ltd
Newcastle Upon Tyne, Tyne And Wear
Looking for a permanent, rewarding role that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £29,120 annual salary Ideal for maintaining a work life balance while still being part of a team Details Start date: 19th January 2026 Location: Work from Home - Nightshift Training: Train from Home between hours on 9am and 5pm Monday to Friday for 3 weeks until 9th Febuary 2026. After this you will go on nightshift rotation. Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 5pm in the evening to 1am in the morning Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner.
May 02, 2026
Full time
Looking for a permanent, rewarding role that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £29,120 annual salary Ideal for maintaining a work life balance while still being part of a team Details Start date: 19th January 2026 Location: Work from Home - Nightshift Training: Train from Home between hours on 9am and 5pm Monday to Friday for 3 weeks until 9th Febuary 2026. After this you will go on nightshift rotation. Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 5pm in the evening to 1am in the morning Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner.
Horticulture Technical Advisor England - Home Based with Travel £DOE + Car + Bonus Passionate about IPM? Love supporting growers with high quality horticultural advice? This is a flexible opportunity to join a well established, forward thinking horticulture business operating at the forefront of biological pest control, IPM and pollination. With a strong UK presence and international backing, the business is known for its technical credibility, innovative approach to horticulture, and commitment to sustainable growing. If you're technically strong, enjoy working closely with growers, and want a role that can be shaped around your strengths, this could be an excellent next step. What's on offer? Competitive salary DOE Company car or allowance Performance related bonus Home based role with a national horticulture remit Formal training and ongoing development A role shaped around your strengths - senior technical specialist or future leader. Work with market leading biological and IPM solutions in a fast growing horticulture sector. What's the job? You'll work directly with commercial growers, providing high quality technical advice across biological control, IPM and pollination within horticultural cropping systems. You'll build strong, trusted relationships across ornamentals, fresh produce, vertical farming and more. Depending on your experience and ambition, the role can remain purely technical and customer facing or develop into a senior or mentoring position supporting others within the horticultural technical team. Day to day, you'll be: Visiting growers to deliver in depth technical advice on IPM and biological solutions Crop walking, diagnosing pest and disease challenges, and building tailored IPM strategies. Supporting horticulture customers throughout the season with regular visits and follow up. Sharing technical insight and IPM best practice with colleagues Feeding market and crop intelligence back into the wider horticulture business Contributing to trials, technical projects, and product development Optionally mentoring junior colleagues or supporting leadership activity if this interests you. This is a home based role with regular travel and overnight stays during the working week. What do I need? Strong, hands on experience supplying technical products or advice to commercial horticulture growers. A deep understanding of IPM and biological pest control within horticulture Confidence holding technical conversations with growers, agronomists, and stakeholders. BASIS and/or FACTS preferred (training and support available) A commercial, customer focused mindset Comfortable working independently and managing your own diary. There is no requirement to manage people, but if you do want to develop into leadership within horticulture, there's a clear pathway and strong support in place. What's next? For an informal, confidential chat, please call Sarah on , email , or send me a message on LinkedIn. Don't worry if your CV isn't fully up to date. Just send what you have, and we'll take it from there.
May 02, 2026
Full time
Horticulture Technical Advisor England - Home Based with Travel £DOE + Car + Bonus Passionate about IPM? Love supporting growers with high quality horticultural advice? This is a flexible opportunity to join a well established, forward thinking horticulture business operating at the forefront of biological pest control, IPM and pollination. With a strong UK presence and international backing, the business is known for its technical credibility, innovative approach to horticulture, and commitment to sustainable growing. If you're technically strong, enjoy working closely with growers, and want a role that can be shaped around your strengths, this could be an excellent next step. What's on offer? Competitive salary DOE Company car or allowance Performance related bonus Home based role with a national horticulture remit Formal training and ongoing development A role shaped around your strengths - senior technical specialist or future leader. Work with market leading biological and IPM solutions in a fast growing horticulture sector. What's the job? You'll work directly with commercial growers, providing high quality technical advice across biological control, IPM and pollination within horticultural cropping systems. You'll build strong, trusted relationships across ornamentals, fresh produce, vertical farming and more. Depending on your experience and ambition, the role can remain purely technical and customer facing or develop into a senior or mentoring position supporting others within the horticultural technical team. Day to day, you'll be: Visiting growers to deliver in depth technical advice on IPM and biological solutions Crop walking, diagnosing pest and disease challenges, and building tailored IPM strategies. Supporting horticulture customers throughout the season with regular visits and follow up. Sharing technical insight and IPM best practice with colleagues Feeding market and crop intelligence back into the wider horticulture business Contributing to trials, technical projects, and product development Optionally mentoring junior colleagues or supporting leadership activity if this interests you. This is a home based role with regular travel and overnight stays during the working week. What do I need? Strong, hands on experience supplying technical products or advice to commercial horticulture growers. A deep understanding of IPM and biological pest control within horticulture Confidence holding technical conversations with growers, agronomists, and stakeholders. BASIS and/or FACTS preferred (training and support available) A commercial, customer focused mindset Comfortable working independently and managing your own diary. There is no requirement to manage people, but if you do want to develop into leadership within horticulture, there's a clear pathway and strong support in place. What's next? For an informal, confidential chat, please call Sarah on , email , or send me a message on LinkedIn. Don't worry if your CV isn't fully up to date. Just send what you have, and we'll take it from there.
Are you looking for a step up within Corporate Tax? Our client is a well-established accountancy firm within Chelmsford. The firm has a client base of exciting businesses across various sectors. They are looking for a Corporate Tax Manager. Responsibilities: As a Corporate Tax Manager, you will Advising growing businesses on effective tax structuring and planning Maximising R&D tax relief and capital allowances claims Supporting clients through HMRC enquiries and managing tax risk Providing transaction and reorganisation tax advice Helping business owners extract profits in a tax-efficient manner Requirements:As a Corporate Tax Manager, you will need ACA or ATT and CTA qualified or close to completion Strong knowledge of corporation tax capital allowances and relevant tax reliefs Keen to broaden experience beyond compliance and work on complex advisory projects Benefits:As a Corporate Tax Manager, you will get Hybrid Working 23 days holiday plus bank holidays plus three extra days for Christmas shutdown Career progression opportunities If you are looking for a new challenge within corporate tax, apply here now. Rutherford Briant is passionate about equity, diversity, and inclusion. We seek individuals from the widest talent pool and encourage underrepresented talent to apply to vacancies with us. We are committed to recruitment processes that are fair for all, regardless of background and personal characteristics.
May 02, 2026
Full time
Are you looking for a step up within Corporate Tax? Our client is a well-established accountancy firm within Chelmsford. The firm has a client base of exciting businesses across various sectors. They are looking for a Corporate Tax Manager. Responsibilities: As a Corporate Tax Manager, you will Advising growing businesses on effective tax structuring and planning Maximising R&D tax relief and capital allowances claims Supporting clients through HMRC enquiries and managing tax risk Providing transaction and reorganisation tax advice Helping business owners extract profits in a tax-efficient manner Requirements:As a Corporate Tax Manager, you will need ACA or ATT and CTA qualified or close to completion Strong knowledge of corporation tax capital allowances and relevant tax reliefs Keen to broaden experience beyond compliance and work on complex advisory projects Benefits:As a Corporate Tax Manager, you will get Hybrid Working 23 days holiday plus bank holidays plus three extra days for Christmas shutdown Career progression opportunities If you are looking for a new challenge within corporate tax, apply here now. Rutherford Briant is passionate about equity, diversity, and inclusion. We seek individuals from the widest talent pool and encourage underrepresented talent to apply to vacancies with us. We are committed to recruitment processes that are fair for all, regardless of background and personal characteristics.
Career Choices Dewis Gyrfa Ltd
Manchester, Lancashire
Advanced Specialist Clinical Pharmacist - Breast Cancer The Christie NHS Foundation Trust Employer: The Christie NHS Foundation Trust Location: Manchester, M20 4BX Contract Type: Permanent Hours: Full time Disability Confident: Yes About this job We have an exciting opportunity for a highly motivated and experienced Advanced Specialist Breast Cancer Pharmacist (Band 8b) to lead and further develop our breast cancer pharmacy services. This is a senior leadership position within our established breast cancer clinical pharmacy team. The post holder will provide strategic and clinical leadership to the breast cancer pharmacy service, working closely with the multidisciplinary team to ensure delivery of high-quality, patient-centred care across both the main Christie site and our outreach and peripheral clinics. You will be accountable for the safe, effective, and evidence-based use of systemic anti-cancer therapies (SACT) for patients with breast cancer. You be joining a supportive and forward-thinking team with a reputation for pioneering work in service delivery for patients with breast cancer. If you are enthusiastic and keen to shape the future of breast cancer pharmacy at one of the UK's most advanced cancer centres we would like to hear from you. To lead and manage the specialist breast cancer pharmacy service, ensuring clinical excellence, service alignment with Trust and national standards, and continuous improvement through defined performance measures. To provide advanced clinical pharmacy expertise, including independent prescribing, multidisciplinary collaboration, and delivery of patient-centred, evidence-based care for breast cancer patients. To oversee medicines optimisation and governance, ensuring safe, effective, and cost-efficient use of cancer medicines through robust protocols, incident management, and regulatory compliance. To manage and develop staff, providing leadership, mentorship, appraisals. To drive innovation and service development, leading initiatives such as pharmacist-led clinics, digital prescribing, and pathway optimisation to improve outcomes and reduce inequalities. To contribute to education, research, and financial stewardship, delivering teaching, audits, and clinical research while managing budgets, forecasting drug expenditure, and supporting sustainability goals. Although the pharmacy service is based at The Christie Hospital main site, postholders may be required to work at any location across the Greater Manchester and Cheshire Cancer Network. The Trust has a flexible working policy and, subject to service commitments, it may also be possible to support an element of working from home. The Christie is one of Europe's leading cancer centres, treating over 60,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire, but as a national specialist around 15% patients are referred to us from other parts of the country. We provide radiotherapy through one of the largest radiotherapy departments in the world; chemotherapy on site and through 14 other hospitals; highly specialist surgery for complex and rare cancer; and a wide range of support and diagnostic services. We are also an international leader in research, with world first breakthroughs for over 100 years. We run one of the largest early clinical trial units in Europe with over 300 trials every year. Cancer research in Manchester, most of which is undertaken on the Christie site, has been officially ranked the best in the UK. Key Duties and Responsibilities To lead, develop and manage the specialist breast cancer pharmacy service within the Trust, ensuring alignment with departmental, Trust, and national standards. To provide highly specialist clinical pharmacy advice to other clinicians in multidisciplinary team meetings, outpatient clinics and on an ad hoc basis regarding the management of inpatients undergoing treatment for breast cancer including the management of clinical uncertainty by critically appraising the evidence-base and applying it to novel situations and reaching appropriate decisions in complex, challenging or sensitive environments where there are competing priorities and/or an absence of reliable evidence and in situations where other professionals may challenge the advice given. To act as an independent prescriber for appropriate breast cancer patients, managing own caseload and undertaking pharmacist-led clinics. This will include the management of patients with complex pharmaceutical care issues and distressed patients in emotive circumstances. To record personally generated information in the patient's Electronic Case Notes and Electronic Prescribing systems. To support patient-centred care by providing expert medicines advice, promoting adherence, and facilitating shared decision-making including verbal and written communication of highly complex drug or medicine related information to patients and relatives or carers including patients who may have language difficulties, physical or mental disabilities. To identify service improvement opportunities to meet the changing requirements of both the patient population and the Trust and take a pro active role in the development and implementation of these initiatives both within the Trust and with external agencies across the network where applicable e.g.: Greater Manchester Breast pathway board, NorthWest Genomics Laboratory Hub. To drive innovation in the treatment of patients with breast cancer, including pharmacist led clinics, supportive care interventions, and digital prescribing systems (EPMA). To establish a series of performance measures (discussed and agreed with the Consultant breast cancer pharmacist, and Service Manager & the Director of Pharmacy) against which the success of the post will be measured and reviewed on an ongoing basis. To lead and take responsibility for specific projects involving business planning for service expansion, workforce models, delivery of Trust and NHS strategy in shaping the breast cancer services across the organisation which may impact across or within departments, services or agencies external to the organization and collaborate with key stakeholders. To work collaboratively with other organisations across the network to encourage and support the implementation of creative and innovative service models to improve healthcare inequality and drive efficiencies across the system. To identify opportunities to reduce health inequalities and improve access to optimal breast cancer treatments across the network. To develop, implement, and maintain treatment protocols, prescribing guidelines, standard operating procedures and patient information in collaboration with the consultant pharmacist, clinicians and nursing teams. To collaborate in the development and monitoring of breast cancer specific homecare, self administration, and pathway optimisation initiatives and monitor expenditure across these areas. To be responsible for proactive reporting, investigating and reviewing trends in medication incidents in collaboration with the Medicines Safety Officer. Including risk assessment and leading on the implementation of actions with the wider multidisciplinary team to reduce likelihood of future harm and share learning through relevant governance committees. To maintain assurance that high cost, high risk medicines are used appropriately with robust governance processes. To act as a national opinion leader through involvement in guideline development, advisory boards, and specialist forums. To represent the Trust in regional and national projects to advance breast cancer pharmaceutical services. To deputise for the Breast Cancer Consultant Pharmacist at local, regional, and national level meetings (e.g. GM Cancer Breast Pathway Board). To continuously deliver and evaluate clinical pharmacy services and lead on service improvements to optimise breast cancer medication use and contribute to service/system efficiencies. To provide specialist teaching, supervision, and mentorship to pharmacy staff, medical staff, nurses, allied health professionals and students. To develop educational resources for both staff and patients and contribute to local and national training programmes in breast cancer and oncology pharmacy. To initiate, plan, organise, lead and participate in research, clinical audits, quality improvement projects, and service evaluation and disseminate findings through publications, conferences, and professional networks. To monitor and forecast breast cancer drug expenditure in collaboration with pharmacy leadership and consultant teams. To ensure safe, effective, and cost efficient use of medicines for patients with breast cancer, including horizon scanning and implementation of commissioning decisions. To analyse prescribing trends and implement cost saving initiatives while maintaining patient safety and outcomes including the generation of reports from Electronic Prescribing Systems where required. To provide expert advice on procurement, named patient requests, and management of drug shortages. To provide direct line management and professional leadership for specialist breast cancer pharmacists and pharmacy technicians within the oncology clinical pharmacy team. To undertake appraisals, supervision, training, and performance management of staff. . click apply for full job details
May 02, 2026
Full time
Advanced Specialist Clinical Pharmacist - Breast Cancer The Christie NHS Foundation Trust Employer: The Christie NHS Foundation Trust Location: Manchester, M20 4BX Contract Type: Permanent Hours: Full time Disability Confident: Yes About this job We have an exciting opportunity for a highly motivated and experienced Advanced Specialist Breast Cancer Pharmacist (Band 8b) to lead and further develop our breast cancer pharmacy services. This is a senior leadership position within our established breast cancer clinical pharmacy team. The post holder will provide strategic and clinical leadership to the breast cancer pharmacy service, working closely with the multidisciplinary team to ensure delivery of high-quality, patient-centred care across both the main Christie site and our outreach and peripheral clinics. You will be accountable for the safe, effective, and evidence-based use of systemic anti-cancer therapies (SACT) for patients with breast cancer. You be joining a supportive and forward-thinking team with a reputation for pioneering work in service delivery for patients with breast cancer. If you are enthusiastic and keen to shape the future of breast cancer pharmacy at one of the UK's most advanced cancer centres we would like to hear from you. To lead and manage the specialist breast cancer pharmacy service, ensuring clinical excellence, service alignment with Trust and national standards, and continuous improvement through defined performance measures. To provide advanced clinical pharmacy expertise, including independent prescribing, multidisciplinary collaboration, and delivery of patient-centred, evidence-based care for breast cancer patients. To oversee medicines optimisation and governance, ensuring safe, effective, and cost-efficient use of cancer medicines through robust protocols, incident management, and regulatory compliance. To manage and develop staff, providing leadership, mentorship, appraisals. To drive innovation and service development, leading initiatives such as pharmacist-led clinics, digital prescribing, and pathway optimisation to improve outcomes and reduce inequalities. To contribute to education, research, and financial stewardship, delivering teaching, audits, and clinical research while managing budgets, forecasting drug expenditure, and supporting sustainability goals. Although the pharmacy service is based at The Christie Hospital main site, postholders may be required to work at any location across the Greater Manchester and Cheshire Cancer Network. The Trust has a flexible working policy and, subject to service commitments, it may also be possible to support an element of working from home. The Christie is one of Europe's leading cancer centres, treating over 60,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire, but as a national specialist around 15% patients are referred to us from other parts of the country. We provide radiotherapy through one of the largest radiotherapy departments in the world; chemotherapy on site and through 14 other hospitals; highly specialist surgery for complex and rare cancer; and a wide range of support and diagnostic services. We are also an international leader in research, with world first breakthroughs for over 100 years. We run one of the largest early clinical trial units in Europe with over 300 trials every year. Cancer research in Manchester, most of which is undertaken on the Christie site, has been officially ranked the best in the UK. Key Duties and Responsibilities To lead, develop and manage the specialist breast cancer pharmacy service within the Trust, ensuring alignment with departmental, Trust, and national standards. To provide highly specialist clinical pharmacy advice to other clinicians in multidisciplinary team meetings, outpatient clinics and on an ad hoc basis regarding the management of inpatients undergoing treatment for breast cancer including the management of clinical uncertainty by critically appraising the evidence-base and applying it to novel situations and reaching appropriate decisions in complex, challenging or sensitive environments where there are competing priorities and/or an absence of reliable evidence and in situations where other professionals may challenge the advice given. To act as an independent prescriber for appropriate breast cancer patients, managing own caseload and undertaking pharmacist-led clinics. This will include the management of patients with complex pharmaceutical care issues and distressed patients in emotive circumstances. To record personally generated information in the patient's Electronic Case Notes and Electronic Prescribing systems. To support patient-centred care by providing expert medicines advice, promoting adherence, and facilitating shared decision-making including verbal and written communication of highly complex drug or medicine related information to patients and relatives or carers including patients who may have language difficulties, physical or mental disabilities. To identify service improvement opportunities to meet the changing requirements of both the patient population and the Trust and take a pro active role in the development and implementation of these initiatives both within the Trust and with external agencies across the network where applicable e.g.: Greater Manchester Breast pathway board, NorthWest Genomics Laboratory Hub. To drive innovation in the treatment of patients with breast cancer, including pharmacist led clinics, supportive care interventions, and digital prescribing systems (EPMA). To establish a series of performance measures (discussed and agreed with the Consultant breast cancer pharmacist, and Service Manager & the Director of Pharmacy) against which the success of the post will be measured and reviewed on an ongoing basis. To lead and take responsibility for specific projects involving business planning for service expansion, workforce models, delivery of Trust and NHS strategy in shaping the breast cancer services across the organisation which may impact across or within departments, services or agencies external to the organization and collaborate with key stakeholders. To work collaboratively with other organisations across the network to encourage and support the implementation of creative and innovative service models to improve healthcare inequality and drive efficiencies across the system. To identify opportunities to reduce health inequalities and improve access to optimal breast cancer treatments across the network. To develop, implement, and maintain treatment protocols, prescribing guidelines, standard operating procedures and patient information in collaboration with the consultant pharmacist, clinicians and nursing teams. To collaborate in the development and monitoring of breast cancer specific homecare, self administration, and pathway optimisation initiatives and monitor expenditure across these areas. To be responsible for proactive reporting, investigating and reviewing trends in medication incidents in collaboration with the Medicines Safety Officer. Including risk assessment and leading on the implementation of actions with the wider multidisciplinary team to reduce likelihood of future harm and share learning through relevant governance committees. To maintain assurance that high cost, high risk medicines are used appropriately with robust governance processes. To act as a national opinion leader through involvement in guideline development, advisory boards, and specialist forums. To represent the Trust in regional and national projects to advance breast cancer pharmaceutical services. To deputise for the Breast Cancer Consultant Pharmacist at local, regional, and national level meetings (e.g. GM Cancer Breast Pathway Board). To continuously deliver and evaluate clinical pharmacy services and lead on service improvements to optimise breast cancer medication use and contribute to service/system efficiencies. To provide specialist teaching, supervision, and mentorship to pharmacy staff, medical staff, nurses, allied health professionals and students. To develop educational resources for both staff and patients and contribute to local and national training programmes in breast cancer and oncology pharmacy. To initiate, plan, organise, lead and participate in research, clinical audits, quality improvement projects, and service evaluation and disseminate findings through publications, conferences, and professional networks. To monitor and forecast breast cancer drug expenditure in collaboration with pharmacy leadership and consultant teams. To ensure safe, effective, and cost efficient use of medicines for patients with breast cancer, including horizon scanning and implementation of commissioning decisions. To analyse prescribing trends and implement cost saving initiatives while maintaining patient safety and outcomes including the generation of reports from Electronic Prescribing Systems where required. To provide expert advice on procurement, named patient requests, and management of drug shortages. To provide direct line management and professional leadership for specialist breast cancer pharmacists and pharmacy technicians within the oncology clinical pharmacy team. To undertake appraisals, supervision, training, and performance management of staff. . click apply for full job details
As one of the world's largest networks of audit, tax and consulting firms, RSM delivers big ideas and premium service to help middle-market businesses thrive. We are a fast-growing firm with big ambitions we have a clear goal to become the premium adviser to the middle market, globally. This vision touches everything we do, motivating and inspiring us to become better every day. If you are looking for a firm where you can build a future and make an impact, then RSM is the place for you. Make an Impact within our National Tax team at RSM UK Our national tax service line supports a wide range of businesses with tax compliance and advisory services, fostering a culture of individuality, collaboration, and positive change to drive success for both our people and clients. When you become part of our tax team, you ll discover a culture celebrating individuality, fresh thinking, flexibility and collaboration, whilst not only embracing change but impacting it. We re simply not a one-size-fits-all firm and work hard to create an environment where our people can make a difference - to themselves, their career, their teams, and to the success of RSM and our clients. The tax technical training team sit within our national tax service line and work close with the technical officers, as well as across tax service lines. Joining our team as a Corporate Tax Technical Training Manager/Associate Director, you will work closely with the Senior Manager to plan, develop and deliver elements of the corporate tax training programme. The primary focus of this role will be to lead the redesign and delivery of our Tax training programme for the firm s student and qualified staff up to manager level, with some involvement in training for more senior staff (supported by the Senior Manager). This is a fantastic opportunity to work hand-in-hand with our Early Careers, technical training leads, digital and client facing teams to pool expertise from across the business and co-create a training experience that is immersive, as well as commercially focused This role plays a vital part in shaping the technical capabilities of our tax professionals. By delivering premium quality, commercially relevant training, you will help ensure our corporate tax team is equipped to confidently advise clients in a fast-evolving tax landscape. You ll make an impact by: Leading on the early careers training plan. Collaborate with stakeholders across the firm to design a refreshed early careers training programme. Develop and deliver engaging and commercially focussed corporate tax technical training sessions for student and qualified staff up to manager level that focus on the real-life application of tax rules. Collaborate effectively with client-facing tax colleagues to identify training needs that exist and design appropriate learning solutions. Manage and continuously improve the existing programme of training courses. Coordinate blended learning programmes that include both in-person and online delivery. Deliver regular tax updates to the wider tax practice alongside the Senior Manager. Work with colleagues across other Consulting and Audit, as well as other tax service lines to provide corporate tax training updates. What we are looking for: We value diverse experiences and perspectives. Here s what we re looking for in our ideal candidate, but we are keen to hear from you even if you don t meet all of the below: Professionally qualified Experienced in Corporate Tax, with a strong technical knowledge A confident presenter who possesses the ability to break-down complex technical concepts in a clear and engaging way Passionate about learning and development, with a genuine interest in early careers training An excellent communicator who can collaborate with stakeholders across tax and training teams to identify relevant training needs A strong project manager who can independently manage their own workload and multiple projects An innovative thinker who can suggest appropriate learning solutions to meet the training needs of the business What we can offer you: We recognise that our people are our most important assets. That s why we offer a flexible reward and benefits package that will help you have fulfilling experience, both in and out of work. Hybrid working 27 days holiday (with the option of purchasing additional days) Lifestyle, health, and wellbeing including financial wellbeing benefits such as financial tools, electric car scheme and access to a virtual GP Access to a suite of 300+ courses on demand developed by our inhouse talent development team with structured continuous learning opportunities and clear career progression paths
May 02, 2026
Full time
As one of the world's largest networks of audit, tax and consulting firms, RSM delivers big ideas and premium service to help middle-market businesses thrive. We are a fast-growing firm with big ambitions we have a clear goal to become the premium adviser to the middle market, globally. This vision touches everything we do, motivating and inspiring us to become better every day. If you are looking for a firm where you can build a future and make an impact, then RSM is the place for you. Make an Impact within our National Tax team at RSM UK Our national tax service line supports a wide range of businesses with tax compliance and advisory services, fostering a culture of individuality, collaboration, and positive change to drive success for both our people and clients. When you become part of our tax team, you ll discover a culture celebrating individuality, fresh thinking, flexibility and collaboration, whilst not only embracing change but impacting it. We re simply not a one-size-fits-all firm and work hard to create an environment where our people can make a difference - to themselves, their career, their teams, and to the success of RSM and our clients. The tax technical training team sit within our national tax service line and work close with the technical officers, as well as across tax service lines. Joining our team as a Corporate Tax Technical Training Manager/Associate Director, you will work closely with the Senior Manager to plan, develop and deliver elements of the corporate tax training programme. The primary focus of this role will be to lead the redesign and delivery of our Tax training programme for the firm s student and qualified staff up to manager level, with some involvement in training for more senior staff (supported by the Senior Manager). This is a fantastic opportunity to work hand-in-hand with our Early Careers, technical training leads, digital and client facing teams to pool expertise from across the business and co-create a training experience that is immersive, as well as commercially focused This role plays a vital part in shaping the technical capabilities of our tax professionals. By delivering premium quality, commercially relevant training, you will help ensure our corporate tax team is equipped to confidently advise clients in a fast-evolving tax landscape. You ll make an impact by: Leading on the early careers training plan. Collaborate with stakeholders across the firm to design a refreshed early careers training programme. Develop and deliver engaging and commercially focussed corporate tax technical training sessions for student and qualified staff up to manager level that focus on the real-life application of tax rules. Collaborate effectively with client-facing tax colleagues to identify training needs that exist and design appropriate learning solutions. Manage and continuously improve the existing programme of training courses. Coordinate blended learning programmes that include both in-person and online delivery. Deliver regular tax updates to the wider tax practice alongside the Senior Manager. Work with colleagues across other Consulting and Audit, as well as other tax service lines to provide corporate tax training updates. What we are looking for: We value diverse experiences and perspectives. Here s what we re looking for in our ideal candidate, but we are keen to hear from you even if you don t meet all of the below: Professionally qualified Experienced in Corporate Tax, with a strong technical knowledge A confident presenter who possesses the ability to break-down complex technical concepts in a clear and engaging way Passionate about learning and development, with a genuine interest in early careers training An excellent communicator who can collaborate with stakeholders across tax and training teams to identify relevant training needs A strong project manager who can independently manage their own workload and multiple projects An innovative thinker who can suggest appropriate learning solutions to meet the training needs of the business What we can offer you: We recognise that our people are our most important assets. That s why we offer a flexible reward and benefits package that will help you have fulfilling experience, both in and out of work. Hybrid working 27 days holiday (with the option of purchasing additional days) Lifestyle, health, and wellbeing including financial wellbeing benefits such as financial tools, electric car scheme and access to a virtual GP Access to a suite of 300+ courses on demand developed by our inhouse talent development team with structured continuous learning opportunities and clear career progression paths
Looking for a permanent, rewarding role that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £29,120 annual salary Ideal for maintaining a work life balance while still being part of a team Details Start date: 19th January 2026 Location: Work from Home - Nightshift Training: Train from Home between hours on 9am and 5pm Monday to Friday for 3 weeks until 9th Febuary 2026. After this you will go on nightshift rotation. Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 5pm in the evening to 1am in the morning Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner.
May 02, 2026
Full time
Looking for a permanent, rewarding role that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £29,120 annual salary Ideal for maintaining a work life balance while still being part of a team Details Start date: 19th January 2026 Location: Work from Home - Nightshift Training: Train from Home between hours on 9am and 5pm Monday to Friday for 3 weeks until 9th Febuary 2026. After this you will go on nightshift rotation. Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 5pm in the evening to 1am in the morning Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner.
