Title: Neighbourhood Housing Lead - South West London Contract Type: Permanent - Full Time - 35 hours Salary: £37,451 per annum to £41,045 per annum (London weighted salary) dependant on experience, plus £1,300 ECU allowance (If policy requirements are met ) Grade: 7 Reporting Office: Morden Road, CR4 4DA Working/Patch Location: Flexible, floating role with no fixed patch click apply for full job details
May 08, 2026
Full time
Title: Neighbourhood Housing Lead - South West London Contract Type: Permanent - Full Time - 35 hours Salary: £37,451 per annum to £41,045 per annum (London weighted salary) dependant on experience, plus £1,300 ECU allowance (If policy requirements are met ) Grade: 7 Reporting Office: Morden Road, CR4 4DA Working/Patch Location: Flexible, floating role with no fixed patch click apply for full job details
We are brave, we are ambitious, we are honest, and we are Citizen! With over fifty years of experience, we have grown to become one of the UK's leading social housing providers. Citizen owns and manages 30,000 homes for diverse communities across the West Midlands, from urban tower blocks to rural villages and towns click apply for full job details
May 08, 2026
Full time
We are brave, we are ambitious, we are honest, and we are Citizen! With over fifty years of experience, we have grown to become one of the UK's leading social housing providers. Citizen owns and manages 30,000 homes for diverse communities across the West Midlands, from urban tower blocks to rural villages and towns click apply for full job details
Your new company A leading North West housing provider delivering safe, secure, customer-focused services to thousands of residents. You'll be joining a well-established Customer Resolutions team committed to improving customer experience and resolving issues quickly, fairly, and professionally. Your new role You'll step in as a Customer Resolution Specialist, handling Stage 1 and Stage 2 complaints click apply for full job details
May 08, 2026
Seasonal
Your new company A leading North West housing provider delivering safe, secure, customer-focused services to thousands of residents. You'll be joining a well-established Customer Resolutions team committed to improving customer experience and resolving issues quickly, fairly, and professionally. Your new role You'll step in as a Customer Resolution Specialist, handling Stage 1 and Stage 2 complaints click apply for full job details
Hours: 37 hours per week Salary: £29,839 per annum Location: Gloucester Are you passionate about supporting older and vulnerable people to live independently within safe, well-managed homes? Our client is seeking a Housing with Care Officer to deliver high-quality housing management services within their Housing with Care schemes. This is a key frontline role focused on resident wellbeing, effective tenancy management, and creating welcoming, supportive communities. Key Responsibilities Manage all aspects of tenancy management, including referrals, sign-ups, terminations, voids, and regular tenancy visits. Support residents to maintain their independence and wellbeing through individual support plans, group activities, and signposting to relevant specialist services. Hold regular customer surgeries and respond promptly to housing-related enquiries. Carry out health & safety inspections, tenancy audits, and compliance checks, ensuring accurate record keeping at all times. Work collaboratively with local authorities, social care teams, contractors, and partner agencies to achieve positive outcomes for residents. Support income collection processes and monitor service charges effectively. Encourage resident involvement and provide opportunities for customers to influence service delivery. Act as a positive representative of the organisation, working in line with agreed values and service standards. About You Experience working with older people or vulnerable adults within a housing, care, or support environment. Sound knowledge of housing legislation, welfare benefits, and tenancy management. Strong communication and interpersonal skills, with a customer-focused approach and the confidence to manage challenging situations professionally. Full UK driving licence and access to a vehicle for work-related travel
May 08, 2026
Full time
Hours: 37 hours per week Salary: £29,839 per annum Location: Gloucester Are you passionate about supporting older and vulnerable people to live independently within safe, well-managed homes? Our client is seeking a Housing with Care Officer to deliver high-quality housing management services within their Housing with Care schemes. This is a key frontline role focused on resident wellbeing, effective tenancy management, and creating welcoming, supportive communities. Key Responsibilities Manage all aspects of tenancy management, including referrals, sign-ups, terminations, voids, and regular tenancy visits. Support residents to maintain their independence and wellbeing through individual support plans, group activities, and signposting to relevant specialist services. Hold regular customer surgeries and respond promptly to housing-related enquiries. Carry out health & safety inspections, tenancy audits, and compliance checks, ensuring accurate record keeping at all times. Work collaboratively with local authorities, social care teams, contractors, and partner agencies to achieve positive outcomes for residents. Support income collection processes and monitor service charges effectively. Encourage resident involvement and provide opportunities for customers to influence service delivery. Act as a positive representative of the organisation, working in line with agreed values and service standards. About You Experience working with older people or vulnerable adults within a housing, care, or support environment. Sound knowledge of housing legislation, welfare benefits, and tenancy management. Strong communication and interpersonal skills, with a customer-focused approach and the confidence to manage challenging situations professionally. Full UK driving licence and access to a vehicle for work-related travel
Your new company Join an award winning property maintenance organisation who work closely with social housing landlords nationally to deliver planned works to properties with the mission to enhance the safe, sustainable and quality homes for tenants. Your new role Your role as a Tenant Liaison Officer is central to everything they do. You will play a vital role in ensuring the teams work efficiently, using their strong communication and relationship-building skills to deliver a positive experience for customers. With experience in a customer-facing environment, supported by ongoing training and development, you will have the skills and confidence to solve problems, meet deadlines, and understand the real impact of your work on customers and local communities. The role involves working within social housing tenanted properties on planned roofing refurbishment projects. This is a fast-paced and progressive organisation where people are trusted to take responsibility and are supported to thrive. We value work-life balance, enabling our teams to feel motivated, fulfilled, and supported both at work and at home. What you'll need to succeed Previous working experience as a Resident/Tenant Liaison/Housing Officer working on tenanted social housing properties, delivering internal or external refurbishments/upgrades preferred. Working in a face to face customer service environment is essential as communication is key along with confident presentation skills. Your ability to be proficient in IT is also essential to fulfil and develop the role. Flexibility is essential with regards to hours and travel. The role requires you to hold a Full UK Driving Licence check which will be completed along with a DBS check. What you'll get in return This is a temporary to permanent opportunity with a salary range from £29,000 to £32,500 per annum and this is negotiable for the right candidate. Annual leave entitlement of 27 days plus bank holidays. You will also be expenses for your mileage or provided a van, if preferable, company pension scheme, plus other additional employment benefits that will be discussed further. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
May 08, 2026
Seasonal
Your new company Join an award winning property maintenance organisation who work closely with social housing landlords nationally to deliver planned works to properties with the mission to enhance the safe, sustainable and quality homes for tenants. Your new role Your role as a Tenant Liaison Officer is central to everything they do. You will play a vital role in ensuring the teams work efficiently, using their strong communication and relationship-building skills to deliver a positive experience for customers. With experience in a customer-facing environment, supported by ongoing training and development, you will have the skills and confidence to solve problems, meet deadlines, and understand the real impact of your work on customers and local communities. The role involves working within social housing tenanted properties on planned roofing refurbishment projects. This is a fast-paced and progressive organisation where people are trusted to take responsibility and are supported to thrive. We value work-life balance, enabling our teams to feel motivated, fulfilled, and supported both at work and at home. What you'll need to succeed Previous working experience as a Resident/Tenant Liaison/Housing Officer working on tenanted social housing properties, delivering internal or external refurbishments/upgrades preferred. Working in a face to face customer service environment is essential as communication is key along with confident presentation skills. Your ability to be proficient in IT is also essential to fulfil and develop the role. Flexibility is essential with regards to hours and travel. The role requires you to hold a Full UK Driving Licence check which will be completed along with a DBS check. What you'll get in return This is a temporary to permanent opportunity with a salary range from £29,000 to £32,500 per annum and this is negotiable for the right candidate. Annual leave entitlement of 27 days plus bank holidays. You will also be expenses for your mileage or provided a van, if preferable, company pension scheme, plus other additional employment benefits that will be discussed further. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Trainee Resident Liaison Officer / Customer Care Officer Full time, permanent £24,000 - £26,000 per annum plus car allowance and mileage Role will be based in Guildford, Camberley and surrounding areas We are working with a leading Social Housing contractor to recruit a Trainee Resident Liaison Officer to join their team covering projects in Guildford, Camberley and surrounding areas. Driving license is essential for this role. You will be part of a team who carry out planned refurbishment works within Social Housing properties. You will shadow an experienced RLO learning on the job, acting as the face of the business and the customer service expert and point of liaison between tenants and site teams. Our client is looking for a candidate with great customer service skills and will consider candidates outside of the construction industry for this role. Main Responsibilities/Duties Include: Be able to work in a fast paced demanding role with constant collaboration with key stakeholders, clients, councils, housing agents, suppliers and trades Liaise with site management staff to enable the flow of information between all parties Where appropriate, consult with resident representatives and groups, arranging meetings to communicate the programme, get feedback and discuss any other locally significant issues Arrange appointment for surveys and works Previous Experience and Qualifications: Previous customer service experience Excellent organisational skills Excellent communication skills Ability to work to tight deadlines Ability to work remotely as well as part of a team Professional attitude and approach to work Ability to competently operate MS office (Word & Excel) Current and Valid UK driving license Self-starter and highly motivated If you are interested please apply online now, or call Meg on for more information.
May 08, 2026
Full time
Trainee Resident Liaison Officer / Customer Care Officer Full time, permanent £24,000 - £26,000 per annum plus car allowance and mileage Role will be based in Guildford, Camberley and surrounding areas We are working with a leading Social Housing contractor to recruit a Trainee Resident Liaison Officer to join their team covering projects in Guildford, Camberley and surrounding areas. Driving license is essential for this role. You will be part of a team who carry out planned refurbishment works within Social Housing properties. You will shadow an experienced RLO learning on the job, acting as the face of the business and the customer service expert and point of liaison between tenants and site teams. Our client is looking for a candidate with great customer service skills and will consider candidates outside of the construction industry for this role. Main Responsibilities/Duties Include: Be able to work in a fast paced demanding role with constant collaboration with key stakeholders, clients, councils, housing agents, suppliers and trades Liaise with site management staff to enable the flow of information between all parties Where appropriate, consult with resident representatives and groups, arranging meetings to communicate the programme, get feedback and discuss any other locally significant issues Arrange appointment for surveys and works Previous Experience and Qualifications: Previous customer service experience Excellent organisational skills Excellent communication skills Ability to work to tight deadlines Ability to work remotely as well as part of a team Professional attitude and approach to work Ability to competently operate MS office (Word & Excel) Current and Valid UK driving license Self-starter and highly motivated If you are interested please apply online now, or call Meg on for more information.
Job Title: Resident Liaison Officer Job Type: Permanent, Full time Location: Grantham Rate of pay: £28,250k Are you a Resident Liaison Officer looking for work? ARC are currently looking for a Resident Liaison Officer. For this position, you must be able to do the following: To ensure and maintain the resident liaison daily diary, record any incidents, and record all appointments Understand the works, programme and scope of works Provide site reports and updates for client and site management Prepare and distribute all communications to residents Establish a resident s charter, maintain files, keep a log of complaints and any query s that would come in Compile, devise and implement procedures and administration to compliment your role Be available for residents meetings, and meetings with the client as and when Site meetings Housing officers, estate developments or joint management board meetings Carry out pre visits to each neighbouring resident to explain the planned works and assist them in understanding the process Letter process for the neighbouring property s explaining all works Regular checks on residents throughout the day and the end of the working day Any claims, compensation and complaints are dealt within a time scale and with care You must have previous proven experience in social housing, knowledge of roofing & kitchens, health & safety knowledge and occupied refurbishment knowledge. Please contact our Maintenance Recruitment specialists if you are available for this position - (phone number removed) ARC GROUP A focus on recruitment, a passion for people.
May 08, 2026
Full time
Job Title: Resident Liaison Officer Job Type: Permanent, Full time Location: Grantham Rate of pay: £28,250k Are you a Resident Liaison Officer looking for work? ARC are currently looking for a Resident Liaison Officer. For this position, you must be able to do the following: To ensure and maintain the resident liaison daily diary, record any incidents, and record all appointments Understand the works, programme and scope of works Provide site reports and updates for client and site management Prepare and distribute all communications to residents Establish a resident s charter, maintain files, keep a log of complaints and any query s that would come in Compile, devise and implement procedures and administration to compliment your role Be available for residents meetings, and meetings with the client as and when Site meetings Housing officers, estate developments or joint management board meetings Carry out pre visits to each neighbouring resident to explain the planned works and assist them in understanding the process Letter process for the neighbouring property s explaining all works Regular checks on residents throughout the day and the end of the working day Any claims, compensation and complaints are dealt within a time scale and with care You must have previous proven experience in social housing, knowledge of roofing & kitchens, health & safety knowledge and occupied refurbishment knowledge. Please contact our Maintenance Recruitment specialists if you are available for this position - (phone number removed) ARC GROUP A focus on recruitment, a passion for people.
Spencer Clarke Group are seeking an Allocations Officer for a Local Authority Client in Berkshire. In this role, you will assess housing needs, manage applications, and allocate social housing fairly and efficiently to support residents in Slough. Duties: Assess housing register applications and determine eligibility, priority, and banding. Allocate social housing, including direct matching for vulnerable or complex cases. Maintain accurate records and run reports on the housing register and voids. Conduct home visits to verify applicant circumstances and provide tenancy support. Qualifications and Experience: The successful candidate will have the following skills / experience: Experience working in a customer-focused role, supporting vulnerable individuals. Experience assessing applications and making decisions in line with legislation and policy. Experience maintaining accurate records and using housing IT systems (e.g., NEC, Civica, Jigsaw). Experience liaising with colleagues, external agencies, and professional partners. What's on offer: Salary: 25ph may negotiate higher for exceptional candidates, based on experience Contract type: 3-6 months minimum Hours: Monday to Friday, 37 hours per week How to apply: Once your CV is received, if you are successful, you will be contacted. Due to the extremely high number of applications, it may not be possible to contact every applicant. As such, if you are not contacted, please assume you have not been successful on this occasion. For any further questions, please contact Taylor Kirkham on (phone number removed). INDSCGTK
May 08, 2026
Contractor
Spencer Clarke Group are seeking an Allocations Officer for a Local Authority Client in Berkshire. In this role, you will assess housing needs, manage applications, and allocate social housing fairly and efficiently to support residents in Slough. Duties: Assess housing register applications and determine eligibility, priority, and banding. Allocate social housing, including direct matching for vulnerable or complex cases. Maintain accurate records and run reports on the housing register and voids. Conduct home visits to verify applicant circumstances and provide tenancy support. Qualifications and Experience: The successful candidate will have the following skills / experience: Experience working in a customer-focused role, supporting vulnerable individuals. Experience assessing applications and making decisions in line with legislation and policy. Experience maintaining accurate records and using housing IT systems (e.g., NEC, Civica, Jigsaw). Experience liaising with colleagues, external agencies, and professional partners. What's on offer: Salary: 25ph may negotiate higher for exceptional candidates, based on experience Contract type: 3-6 months minimum Hours: Monday to Friday, 37 hours per week How to apply: Once your CV is received, if you are successful, you will be contacted. Due to the extremely high number of applications, it may not be possible to contact every applicant. As such, if you are not contacted, please assume you have not been successful on this occasion. For any further questions, please contact Taylor Kirkham on (phone number removed). INDSCGTK
Neighbourhood Housing Officer (Temporary) Location: Plymouth Pay: £20.75 per hour Contract: 2 months (temporary) Hours: 37 per week, Monday to Friday About the Role We're looking for a proactive and customer-focused Neighbourhood Housing Officer to support communities across the Plymouth, Cornwall and Exeter areas on a temporary basis. In this role, you'll be the key point of contact for residents, delivering a high-quality housing management service. From tenancy support to community engagement, you'll play an important role in maintaining safe, well-managed neighbourhoods. What You'll Be Doing Acting as the main contact for residents, handling enquiries and tenancy matters Carrying out tenancy sign-ups and property viewings Managing tenancy breaches and supporting safeguarding responsibilities Monitoring estate standards and ensuring a high-quality living environment Supporting resident engagement and community initiatives Working with internal teams and external partners to deliver services effectively What We're Looking For Experience in social housing, including tenancy and estate management CIH Level 4 qualification (or willingness to work towards) Strong communication and interpersonal skills Ability to manage a varied workload in a fast-paced environment A customer-focused approach with a commitment to service improvement Full UK driving licence and access to a vehicle Basic DBS required For more information call Carol on or Send CV directly to
May 08, 2026
Seasonal
Neighbourhood Housing Officer (Temporary) Location: Plymouth Pay: £20.75 per hour Contract: 2 months (temporary) Hours: 37 per week, Monday to Friday About the Role We're looking for a proactive and customer-focused Neighbourhood Housing Officer to support communities across the Plymouth, Cornwall and Exeter areas on a temporary basis. In this role, you'll be the key point of contact for residents, delivering a high-quality housing management service. From tenancy support to community engagement, you'll play an important role in maintaining safe, well-managed neighbourhoods. What You'll Be Doing Acting as the main contact for residents, handling enquiries and tenancy matters Carrying out tenancy sign-ups and property viewings Managing tenancy breaches and supporting safeguarding responsibilities Monitoring estate standards and ensuring a high-quality living environment Supporting resident engagement and community initiatives Working with internal teams and external partners to deliver services effectively What We're Looking For Experience in social housing, including tenancy and estate management CIH Level 4 qualification (or willingness to work towards) Strong communication and interpersonal skills Ability to manage a varied workload in a fast-paced environment A customer-focused approach with a commitment to service improvement Full UK driving licence and access to a vehicle Basic DBS required For more information call Carol on or Send CV directly to
Housing Officer Location: Central London, no driving licence required Job Type: Full-time, Permanent Salary: 39- 41,500k depending on experience - Our client a small housing provider in Central London are seeking a dedicated Housing Officer to join their Operations team. This role involves overseeing a patch of approximately 260 mixed tenure properties in Central London. The ideal candidate will be experienced in housing management, including estate inspections, Lettings, Voids, and low level ASB, and will possess a strong commitment to providing outstanding customer service. Day-to-Day of the Role: Oversee and manage a patch of mixed tenure properties, ensuring they are well-maintained and safe. Proactively communicate with residents through various channels including phone, email, and notice boards. Handle all housing-related matters such as tenancy, lettings, and ASB, collaborating with the dedicated income officer as needed. Conduct monthly block inspections and hold regular or as-needed residents' meetings to address any concerns or updates. Required Skills & Qualifications: Minimum of 3 years' experience in delivering housing management services. Strong experience in managing ASB escalations. Excellent communication skills, both written and verbal, with the ability to engage empathetically with residents. Proficient in MS Office (Excel, Word, PowerPoint) and capable of using complex databases and systems like CRM Dynamics. Resilient, with the ability to work under pressure and adapt to changing deadlines. Solution-focused with strong negotiation skills to resolve complex cases. Benefits: Competitive salary, negotiable based on experience. Opportunities for professional development and training. Supportive and inclusive work environment. Comprehensive benefits package including health and wellness plans. How to Apply: To apply for the Housing Officer position, please submit your CV and a cover letter detailing relevant or contact Mel This role is perfect for someone who is looking to make a significant impact in a vibrant community by providing exceptional housing management services. We look forward to receiving your application.
May 08, 2026
Contractor
Housing Officer Location: Central London, no driving licence required Job Type: Full-time, Permanent Salary: 39- 41,500k depending on experience - Our client a small housing provider in Central London are seeking a dedicated Housing Officer to join their Operations team. This role involves overseeing a patch of approximately 260 mixed tenure properties in Central London. The ideal candidate will be experienced in housing management, including estate inspections, Lettings, Voids, and low level ASB, and will possess a strong commitment to providing outstanding customer service. Day-to-Day of the Role: Oversee and manage a patch of mixed tenure properties, ensuring they are well-maintained and safe. Proactively communicate with residents through various channels including phone, email, and notice boards. Handle all housing-related matters such as tenancy, lettings, and ASB, collaborating with the dedicated income officer as needed. Conduct monthly block inspections and hold regular or as-needed residents' meetings to address any concerns or updates. Required Skills & Qualifications: Minimum of 3 years' experience in delivering housing management services. Strong experience in managing ASB escalations. Excellent communication skills, both written and verbal, with the ability to engage empathetically with residents. Proficient in MS Office (Excel, Word, PowerPoint) and capable of using complex databases and systems like CRM Dynamics. Resilient, with the ability to work under pressure and adapt to changing deadlines. Solution-focused with strong negotiation skills to resolve complex cases. Benefits: Competitive salary, negotiable based on experience. Opportunities for professional development and training. Supportive and inclusive work environment. Comprehensive benefits package including health and wellness plans. How to Apply: To apply for the Housing Officer position, please submit your CV and a cover letter detailing relevant or contact Mel This role is perfect for someone who is looking to make a significant impact in a vibrant community by providing exceptional housing management services. We look forward to receiving your application.
Are you in search of a temporary yet fulfilling role? Look no further! We're thrilled to offer an exciting position for our client based in City of London who are looking to appoint a Business Support Officer - Housing for the 3 months ongoing, at the rate of 29 per hour umbrella Job responsibilities We are seeking a proactive and detail-oriented Business Support Officer to join our Voids team. This role is pivotal in ensuring smooth administrative processes and supporting the operational functions of our housing services. You will provide essential support to the Manager, Service Managers, and Surveyor, helping maintain accurate records and streamline workflow across the department. Key Responsibilities: Accurate data inputting and maintenance of housing records. Managing key allocations and ensuring records are up-to-date. Raising orders in iWorld for contractors and monitoring progress. Updating the voids tracker to reflect current status. Issuing variation instructions as required. Chasing contractors for Gas and Electric certification and ensuring compliance. Providing general administrative support to the Manager, Service Managers, and Surveyor. Essential Skills & Experience: Previous experience in a housing or voids environment is highly desirable. Familiarity with the iWorld (NEC) system is advantageous. Strong administrative and organisational skills . Ability to work independently and as part of a team. Attention to detail and a proactive approach to problem-solving. Should your skills match the above please send through your updated CV. Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy.
May 08, 2026
Seasonal
Are you in search of a temporary yet fulfilling role? Look no further! We're thrilled to offer an exciting position for our client based in City of London who are looking to appoint a Business Support Officer - Housing for the 3 months ongoing, at the rate of 29 per hour umbrella Job responsibilities We are seeking a proactive and detail-oriented Business Support Officer to join our Voids team. This role is pivotal in ensuring smooth administrative processes and supporting the operational functions of our housing services. You will provide essential support to the Manager, Service Managers, and Surveyor, helping maintain accurate records and streamline workflow across the department. Key Responsibilities: Accurate data inputting and maintenance of housing records. Managing key allocations and ensuring records are up-to-date. Raising orders in iWorld for contractors and monitoring progress. Updating the voids tracker to reflect current status. Issuing variation instructions as required. Chasing contractors for Gas and Electric certification and ensuring compliance. Providing general administrative support to the Manager, Service Managers, and Surveyor. Essential Skills & Experience: Previous experience in a housing or voids environment is highly desirable. Familiarity with the iWorld (NEC) system is advantageous. Strong administrative and organisational skills . Ability to work independently and as part of a team. Attention to detail and a proactive approach to problem-solving. Should your skills match the above please send through your updated CV. Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy.
We're recruiting an experienced and customer-focused Housing Officer to deliver a high-quality tenancy and estate management service. This role plays a vital part in ensuring residents live in safe, well-maintained homes while receiving the support they need to sustain their tenancies and thrive in their communities. You'll be joining a team committed to continuous improvement, with a focus on proactive tenancy management, resident engagement, and maintaining compliance with housing standards and regulations. The Role Deliver an efficient and consistent housing management service across general needs properties, ensuring residents receive a positive and responsive experience. Act as the first point of contact for tenancy-related matters including rent arrears, tenancy breaches, ASB, and estate management issues. Carry out tenancy visits, audits, and estate inspections to maintain property standards, identify risks, and support compliance with health and safety legislation. Manage low and medium-level ASB cases, developing action plans and working closely with partner agencies to resolve issues. Work proactively to prevent tenancy fraud, abandonment, and illegal occupation through regular checks and investigations. Support residents to access appropriate services, signposting to welfare, safeguarding, or support agencies where necessary. Collaborate with the Asset Management and Repairs teams to ensure communal areas and estates are maintained to a high standard. Work closely with internal teams to ensure compliance with gas, fire, and electrical safety checks, and assist with decant processes where required. Engage with residents and communities to build strong relationships, encouraging feedback and involvement in improving services. Keep accurate case records and ensure all actions are completed in line with policy and procedures. Key Requirements Proven experience in housing or tenancy management, preferably within a local authority or housing association. Strong understanding of housing legislation, tenancy management, and safeguarding practices. Excellent communication and interpersonal skills, with the ability to manage challenging situations empathetically and professionally. Strong organisational skills with the ability to prioritise workload and meet deadlines in a fast-paced environment. Confident working independently and collaboratively within a team setting. Proficiency in Microsoft Office and housing management systems (experience with Orchard/MRI Enterprise preferred). Full UK driving licence and access to a vehicle required. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel this job matches your skills but not the rate, location, or seniority, please send us your CV anyway. We regularly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your career. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
May 08, 2026
Contractor
We're recruiting an experienced and customer-focused Housing Officer to deliver a high-quality tenancy and estate management service. This role plays a vital part in ensuring residents live in safe, well-maintained homes while receiving the support they need to sustain their tenancies and thrive in their communities. You'll be joining a team committed to continuous improvement, with a focus on proactive tenancy management, resident engagement, and maintaining compliance with housing standards and regulations. The Role Deliver an efficient and consistent housing management service across general needs properties, ensuring residents receive a positive and responsive experience. Act as the first point of contact for tenancy-related matters including rent arrears, tenancy breaches, ASB, and estate management issues. Carry out tenancy visits, audits, and estate inspections to maintain property standards, identify risks, and support compliance with health and safety legislation. Manage low and medium-level ASB cases, developing action plans and working closely with partner agencies to resolve issues. Work proactively to prevent tenancy fraud, abandonment, and illegal occupation through regular checks and investigations. Support residents to access appropriate services, signposting to welfare, safeguarding, or support agencies where necessary. Collaborate with the Asset Management and Repairs teams to ensure communal areas and estates are maintained to a high standard. Work closely with internal teams to ensure compliance with gas, fire, and electrical safety checks, and assist with decant processes where required. Engage with residents and communities to build strong relationships, encouraging feedback and involvement in improving services. Keep accurate case records and ensure all actions are completed in line with policy and procedures. Key Requirements Proven experience in housing or tenancy management, preferably within a local authority or housing association. Strong understanding of housing legislation, tenancy management, and safeguarding practices. Excellent communication and interpersonal skills, with the ability to manage challenging situations empathetically and professionally. Strong organisational skills with the ability to prioritise workload and meet deadlines in a fast-paced environment. Confident working independently and collaboratively within a team setting. Proficiency in Microsoft Office and housing management systems (experience with Orchard/MRI Enterprise preferred). Full UK driving licence and access to a vehicle required. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel this job matches your skills but not the rate, location, or seniority, please send us your CV anyway. We regularly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your career. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Private Sector Housing Officer (Enforcement) - Sussex Local Authority 45 per hour 3-Month Initial Contract Hybrid Working We are currently working in partnership with a Local Authority in Sussex to appoint an experienced Private Sector Housing Officer on an initial 3-month contract. This is a key role within a busy team, focused on driving up standards across the Private Rented Sector, with a strong emphasis on enforcement activity and the implementation of the Renters Rights Act . The Role You will take ownership of a varied and complex caseload, focusing on proactive enforcement and ensuring compliance with current and emerging legislation. Key responsibilities include: Carrying out HHSRS inspections and property assessments Investigating housing complaints, hazards, and disrepair cases Leading on enforcement action , including improvement notices and prohibition orders Supporting the implementation of the Renters Rights Act , ensuring policies and procedures are effectively applied Processing and enforcing HMO licensing applications Issuing Civil Penalties and preparing cases for prosecution where required Liaising with landlords, tenants, and internal departments Preparing detailed case files for tribunal or court proceedings About you: To be successful in this role, you will have: Proven experience within Private Sector Housing in a Local Authority setting Strong working knowledge of the Housing Act 2004 and HHSRS Demonstrable experience in enforcement and legal processes Familiarity with (or exposure to) the Renters Rights Act / upcoming reforms Experience managing HMO licensing and compliance The ability to manage your own caseload independently Excellent communication, organisation, and stakeholder engagement skills Contract Details Rate: 45 per hour Contract Length: Initial 3 months (potential for extension) Working Pattern: Hybrid (typically 2-3 days onsite) Start Date: ASAP This is a great opportunity to join a proactive Local Authority at a pivotal time of legislative change, where you'll play a key role in strengthening enforcement activity and shaping how new regulations are delivered on the ground. For more information, give me a call on (phone number removed) or email (url removed)
May 08, 2026
Contractor
Private Sector Housing Officer (Enforcement) - Sussex Local Authority 45 per hour 3-Month Initial Contract Hybrid Working We are currently working in partnership with a Local Authority in Sussex to appoint an experienced Private Sector Housing Officer on an initial 3-month contract. This is a key role within a busy team, focused on driving up standards across the Private Rented Sector, with a strong emphasis on enforcement activity and the implementation of the Renters Rights Act . The Role You will take ownership of a varied and complex caseload, focusing on proactive enforcement and ensuring compliance with current and emerging legislation. Key responsibilities include: Carrying out HHSRS inspections and property assessments Investigating housing complaints, hazards, and disrepair cases Leading on enforcement action , including improvement notices and prohibition orders Supporting the implementation of the Renters Rights Act , ensuring policies and procedures are effectively applied Processing and enforcing HMO licensing applications Issuing Civil Penalties and preparing cases for prosecution where required Liaising with landlords, tenants, and internal departments Preparing detailed case files for tribunal or court proceedings About you: To be successful in this role, you will have: Proven experience within Private Sector Housing in a Local Authority setting Strong working knowledge of the Housing Act 2004 and HHSRS Demonstrable experience in enforcement and legal processes Familiarity with (or exposure to) the Renters Rights Act / upcoming reforms Experience managing HMO licensing and compliance The ability to manage your own caseload independently Excellent communication, organisation, and stakeholder engagement skills Contract Details Rate: 45 per hour Contract Length: Initial 3 months (potential for extension) Working Pattern: Hybrid (typically 2-3 days onsite) Start Date: ASAP This is a great opportunity to join a proactive Local Authority at a pivotal time of legislative change, where you'll play a key role in strengthening enforcement activity and shaping how new regulations are delivered on the ground. For more information, give me a call on (phone number removed) or email (url removed)
Tenancy Support Officer (Rent Team) Reporting to: Rent Team Lead Working Pattern: Full-time (mix of field and office-based work) This is a fantastic opportunity for a real "people person", to support the Rent Team of this growing property maintenance company . You will manage tenant relationships and rent accounts. The successful candidate will act as a bridge between tenants and the office, particularly engaging with individuals who are difficult to contact or require additional support. Key Responsibilities Liaise with residential tenants over the phone and at their properties across London to establish contact and resolve issues Engage with non-responsive or vulnerable tenants to support rent payment and communication Assist tenants with completing paperwork (e.g., housing benefit or Universal Credit forms) Gather and relay key information back to the Rent Team Mediate and problem-solve tenant issues to support rent recovery Encourage and support tenants in maintaining or reinstating benefit claims Build rapport and maintain positive relationships with tenants Maintain accurate records of visits and interactions Work closely with the office-based Rent Team to follow through on cases Key Requirements Strong interpersonal and communication skills Full clean driving license (essential) (own vehicle is preferred) Excellent ability to deal with people face to face and over the phone Empathetic but firm approach when dealing with challenging situations Problem-solving mindset with strong initiative IT skills Desirable (Not Essential) Experience in housing, lettings, or rent arrears Knowledge of housing benefits or Universal Credit Experience working with vulnerable individuals What's on offer: Bonus scheme Opportunity for a company vehicle after probation (or earlier for the right candidate) Free parking Fuel cost and mileage covered for work
May 08, 2026
Full time
Tenancy Support Officer (Rent Team) Reporting to: Rent Team Lead Working Pattern: Full-time (mix of field and office-based work) This is a fantastic opportunity for a real "people person", to support the Rent Team of this growing property maintenance company . You will manage tenant relationships and rent accounts. The successful candidate will act as a bridge between tenants and the office, particularly engaging with individuals who are difficult to contact or require additional support. Key Responsibilities Liaise with residential tenants over the phone and at their properties across London to establish contact and resolve issues Engage with non-responsive or vulnerable tenants to support rent payment and communication Assist tenants with completing paperwork (e.g., housing benefit or Universal Credit forms) Gather and relay key information back to the Rent Team Mediate and problem-solve tenant issues to support rent recovery Encourage and support tenants in maintaining or reinstating benefit claims Build rapport and maintain positive relationships with tenants Maintain accurate records of visits and interactions Work closely with the office-based Rent Team to follow through on cases Key Requirements Strong interpersonal and communication skills Full clean driving license (essential) (own vehicle is preferred) Excellent ability to deal with people face to face and over the phone Empathetic but firm approach when dealing with challenging situations Problem-solving mindset with strong initiative IT skills Desirable (Not Essential) Experience in housing, lettings, or rent arrears Knowledge of housing benefits or Universal Credit Experience working with vulnerable individuals What's on offer: Bonus scheme Opportunity for a company vehicle after probation (or earlier for the right candidate) Free parking Fuel cost and mileage covered for work
Job Advert: Relief Duty Officer (Housing Options) Contract: Initial 3-month contract Working Pattern: Hybrid (2 days per week in the office) First Recruitment are seeking an experienced Relief Duty Officer (Housing Options) to join our client's Housing Options Service on an initial 3-month contract. This is an excellent opportunity for a skilled housing professional to support a busy frontline team and make a real impact for residents at risk of homelessness. Key Responsibilities Prevent homelessness through early intervention, tailored advice, and creative problem-solving. Investigate homelessness applications thoroughly and make timely, legally robust decisions. Work closely with Housing Associations to support early intervention under the "commitment to refer". Assess housing needs, identify risks, and provide realistic solutions to sustain or secure accommodation. Conduct home visits where appropriate to mediate and support households at risk. Secure suitable temporary accommodation for eligible clients and monitor their welfare. Work collaboratively with Social Services, Health, Probation, Police, and other agencies. Maintain accurate case records and contribute to statistical reporting. Represent the service at internal and external meetings, including multi-agency forums. Candidate Requirements Minimum 2 years' experience working as a Housing Options Officer. Experience using Home Connections and/or HOPE systems is desirable. Access to a car Must hold a current DBS check. Benefits once you begin temping with First Recruitment Services: 24/7 access to NHS approved GP telephone support and prescription services Access to the UK's largest employees discount platform Specialist medical assistance and support hotline Weekly pay Hundreds of gym discounts 24/7 access to mental health crisis support and counselling Wild Recruitment Ltd T/A First Recruitment Services is acting as an employment business in relation to this assignment. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability, or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications, and ability.
May 08, 2026
Seasonal
Job Advert: Relief Duty Officer (Housing Options) Contract: Initial 3-month contract Working Pattern: Hybrid (2 days per week in the office) First Recruitment are seeking an experienced Relief Duty Officer (Housing Options) to join our client's Housing Options Service on an initial 3-month contract. This is an excellent opportunity for a skilled housing professional to support a busy frontline team and make a real impact for residents at risk of homelessness. Key Responsibilities Prevent homelessness through early intervention, tailored advice, and creative problem-solving. Investigate homelessness applications thoroughly and make timely, legally robust decisions. Work closely with Housing Associations to support early intervention under the "commitment to refer". Assess housing needs, identify risks, and provide realistic solutions to sustain or secure accommodation. Conduct home visits where appropriate to mediate and support households at risk. Secure suitable temporary accommodation for eligible clients and monitor their welfare. Work collaboratively with Social Services, Health, Probation, Police, and other agencies. Maintain accurate case records and contribute to statistical reporting. Represent the service at internal and external meetings, including multi-agency forums. Candidate Requirements Minimum 2 years' experience working as a Housing Options Officer. Experience using Home Connections and/or HOPE systems is desirable. Access to a car Must hold a current DBS check. Benefits once you begin temping with First Recruitment Services: 24/7 access to NHS approved GP telephone support and prescription services Access to the UK's largest employees discount platform Specialist medical assistance and support hotline Weekly pay Hundreds of gym discounts 24/7 access to mental health crisis support and counselling Wild Recruitment Ltd T/A First Recruitment Services is acting as an employment business in relation to this assignment. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability, or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications, and ability.
Role: Private Sector Housing Officer London Borough of Harrow Location: Harrow, Middlesex, HA3 8NT Pay: 26.12 - 29.65 per hour (Umbrella) Contract: Full time, temporary assignment Start: ASAP About the Role The London Borough of Harrow is seeking an experienced Private Sector Housing Officer to join its busy Private Sector Housing team. You'll play a key role in improving housing standards across the borough, ensuring residents live in safe, healthy, and well managed homes. This is an excellent opportunity for someone with strong technical knowledge of housing legislation and a passion for protecting tenants' rights. Key Responsibilities Carry out inspections of privately rented properties using the Housing Health and Safety Rating System (HHSRS). Identify hazards, assess risks, and determine the most appropriate enforcement action. Manage and enforce HMO licensing, selective licensing, and additional licensing schemes. Investigate complaints relating to disrepair, overcrowding, illegal eviction, and landlord harassment. Prepare and serve statutory notices, civil penalties, and other enforcement actions under the Housing Act 2004 and related legislation. Provide advice and guidance to landlords, tenants, and managing agents on legal responsibilities and best practice. Work collaboratively with internal teams and external partners including Environmental Health, Fire Services, and Social Care. Maintain accurate case records, evidence files, and reports to support enforcement decisions. Skills & Experience Required Strong working knowledge of housing legislation, including HHSRS, HMO regulations, and enforcement powers. Experience conducting property inspections and preparing enforcement notices. Ability to manage a varied caseload and work independently. Excellent communication skills with the ability to engage confidently with landlords, tenants, and partner agencies. A background in Environmental Health, Housing Standards, or similar regulatory roles is highly desirable. HHSRS certification is preferred (or willingness to work towards it). About Pertemps: Pertemps Recruitment Partnership has been a trusted name in staffing solutions for nearly 60 years. Recognised as an Investor in People and consistently ranked among The Sunday Times' Best 100 Companies to Work For (14 years running), Pertemps is committed to supporting your career development and job satisfaction. About Harrow: The London Borough of Harrow is the 12th largest borough in London, celebrated for its cultural diversity and excellent transport links. Located just 10 miles from Central London, Harrow offers quick access to Euston (13 minutes via Harrow & Wealdstone station), the Metropolitan Line, Watford DC Line, national rail services, and major roads including the M1, M25, and A406. Important Notice: Your personal information may be shared with Cifas to help prevent fraud and unlawful conduct. If fraudulent activity is detected, it may affect access to services or employment. For more details, please visit (url removed)
May 08, 2026
Seasonal
Role: Private Sector Housing Officer London Borough of Harrow Location: Harrow, Middlesex, HA3 8NT Pay: 26.12 - 29.65 per hour (Umbrella) Contract: Full time, temporary assignment Start: ASAP About the Role The London Borough of Harrow is seeking an experienced Private Sector Housing Officer to join its busy Private Sector Housing team. You'll play a key role in improving housing standards across the borough, ensuring residents live in safe, healthy, and well managed homes. This is an excellent opportunity for someone with strong technical knowledge of housing legislation and a passion for protecting tenants' rights. Key Responsibilities Carry out inspections of privately rented properties using the Housing Health and Safety Rating System (HHSRS). Identify hazards, assess risks, and determine the most appropriate enforcement action. Manage and enforce HMO licensing, selective licensing, and additional licensing schemes. Investigate complaints relating to disrepair, overcrowding, illegal eviction, and landlord harassment. Prepare and serve statutory notices, civil penalties, and other enforcement actions under the Housing Act 2004 and related legislation. Provide advice and guidance to landlords, tenants, and managing agents on legal responsibilities and best practice. Work collaboratively with internal teams and external partners including Environmental Health, Fire Services, and Social Care. Maintain accurate case records, evidence files, and reports to support enforcement decisions. Skills & Experience Required Strong working knowledge of housing legislation, including HHSRS, HMO regulations, and enforcement powers. Experience conducting property inspections and preparing enforcement notices. Ability to manage a varied caseload and work independently. Excellent communication skills with the ability to engage confidently with landlords, tenants, and partner agencies. A background in Environmental Health, Housing Standards, or similar regulatory roles is highly desirable. HHSRS certification is preferred (or willingness to work towards it). About Pertemps: Pertemps Recruitment Partnership has been a trusted name in staffing solutions for nearly 60 years. Recognised as an Investor in People and consistently ranked among The Sunday Times' Best 100 Companies to Work For (14 years running), Pertemps is committed to supporting your career development and job satisfaction. About Harrow: The London Borough of Harrow is the 12th largest borough in London, celebrated for its cultural diversity and excellent transport links. Located just 10 miles from Central London, Harrow offers quick access to Euston (13 minutes via Harrow & Wealdstone station), the Metropolitan Line, Watford DC Line, national rail services, and major roads including the M1, M25, and A406. Important Notice: Your personal information may be shared with Cifas to help prevent fraud and unlawful conduct. If fraudulent activity is detected, it may affect access to services or employment. For more details, please visit (url removed)
Morgan Sindall Property Services
Welwyn, Hertfordshire
Permanent - Full Time We're looking for a proactive and people-focused Resident Liaison Officer to support residents throughout planned works and refurbishment projects. You will be expected to work from our Welwyn office on a weekly basis. Travelling in and around the home counties will also be required. About the Role As our Resident Liaison Officer, you will deliver a first-class liaison and administrative support service to the project team, liaising with a wide and diverse customer base in a professional and efficient manner. You will visit residents before work begins to introduce the company, explain the programme, assess individual needs, and identify any vulnerable households to ensure safe and appropriate working practices. You'll carry out property condition and appliance surveys, maintain accurate resident records, and act as the main point of communication between residents, site teams, subcontractors, and client representatives. You will help manage project trackers, coordinate appointments, prepare and distribute clear communication materials, and support monthly reporting. Handling resident complaints professionally, carrying out satisfaction surveys, and using feedback to drive service improvements will also form a key part of the role. About You We are looking for an individual with previous experience as a Resident Liaison Officer or similar project administration experience with a main contractor for planned works. You will have experience visiting properties, carrying out pre-condition surveys, coordinating a high volume of appointments, and confidently liaising with site teams, residents, clients, and the supply chain. You'll need to be computer-literate and comfortable updating project trackers. Existing knowledge of SHDF projects and familiarity with EasyBOP would be an advantage, though not essential. This role requires you to hold a clean full UK driving licence for a minimum of 12 months and you'll have the flexibility to travel between Welwyn and the wider Home Counties, including areas such as Milton Keynes, Essex, and Aylesbury. Benefits Company Car / Allowance Profit Share Discretionary Annual Bonus Scheme 26 Days Holiday plus Bank Holidays Enhanced Pension Plan Private Health Insurance or Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more) Life Assurance & Accident Cover Share Save Enhanced Maternity & Paternity Pay Work Perks Discounts & Vouchers Buy & Sell Holiday Schemes Flexible Working & Flexible Bank Holidays Cycle to Work Volunteering (2 days paid) Learning & Development Opportunities Extensive Wellbeing Support, including EAP Loyalty & Values Awards Funded Professional Subscription About Us Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works. With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first. Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success. MSPS are proud to support the resettlement of armed forces personnel We shortlist and interview for our roles throughout the duration of the advert. Therefore, we would encourage you to submit your application as soon as possible to avoid disappointment. We reserve the right to close any of our adverts prior to the stated closing date should we have a high volume of appropriate candidates. Please refer to full job description upon completing your application.
May 08, 2026
Full time
Permanent - Full Time We're looking for a proactive and people-focused Resident Liaison Officer to support residents throughout planned works and refurbishment projects. You will be expected to work from our Welwyn office on a weekly basis. Travelling in and around the home counties will also be required. About the Role As our Resident Liaison Officer, you will deliver a first-class liaison and administrative support service to the project team, liaising with a wide and diverse customer base in a professional and efficient manner. You will visit residents before work begins to introduce the company, explain the programme, assess individual needs, and identify any vulnerable households to ensure safe and appropriate working practices. You'll carry out property condition and appliance surveys, maintain accurate resident records, and act as the main point of communication between residents, site teams, subcontractors, and client representatives. You will help manage project trackers, coordinate appointments, prepare and distribute clear communication materials, and support monthly reporting. Handling resident complaints professionally, carrying out satisfaction surveys, and using feedback to drive service improvements will also form a key part of the role. About You We are looking for an individual with previous experience as a Resident Liaison Officer or similar project administration experience with a main contractor for planned works. You will have experience visiting properties, carrying out pre-condition surveys, coordinating a high volume of appointments, and confidently liaising with site teams, residents, clients, and the supply chain. You'll need to be computer-literate and comfortable updating project trackers. Existing knowledge of SHDF projects and familiarity with EasyBOP would be an advantage, though not essential. This role requires you to hold a clean full UK driving licence for a minimum of 12 months and you'll have the flexibility to travel between Welwyn and the wider Home Counties, including areas such as Milton Keynes, Essex, and Aylesbury. Benefits Company Car / Allowance Profit Share Discretionary Annual Bonus Scheme 26 Days Holiday plus Bank Holidays Enhanced Pension Plan Private Health Insurance or Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more) Life Assurance & Accident Cover Share Save Enhanced Maternity & Paternity Pay Work Perks Discounts & Vouchers Buy & Sell Holiday Schemes Flexible Working & Flexible Bank Holidays Cycle to Work Volunteering (2 days paid) Learning & Development Opportunities Extensive Wellbeing Support, including EAP Loyalty & Values Awards Funded Professional Subscription About Us Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works. With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first. Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success. MSPS are proud to support the resettlement of armed forces personnel We shortlist and interview for our roles throughout the duration of the advert. Therefore, we would encourage you to submit your application as soon as possible to avoid disappointment. We reserve the right to close any of our adverts prior to the stated closing date should we have a high volume of appropriate candidates. Please refer to full job description upon completing your application.
LB RICHMOND UPON THAMES AND LB WANDSWORTH
Wandsworth, London
Job Title - FM Workplace Technician Salary Range - £32,841 - £39,798 per annum Permanent - Fulltime Location - Wandsworth Town Hall, room 217, SW18 2PU Essential information-Shift time is 2pm - 10pm, Monday to Friday. This shift may change according to business need with notice. We are looking for a FM Workplace Technician, with a proven track record of delivery across a multi-site environment, able to complete a diverse non- housing estate. This is a dynamic service that brings a fresh approach to Facilities Management with the team operating across both Richmond and Wandsworth Councils bringing a unique employment opportunity. This is a great role for anybody with entry level experience and with the willingness to learn and develop in progressive manner. About the role You will be to supporting the FM Hard Services function in the delivery of compliant building services to all Wandsworth and Richmond Council Better Service Partnership properties. To provide a mobile first response to non-technical Planned Maintenance and Reactive. Maintenance tasks: Driving around to different core sites to provide support in opening and closing these sites Assisting with wedding ceremonies in making sure that the wedding party has positive experience Providing support in council meeting ensuring that microphones and AV systems are set up prior to the meeting. Having a positive can-do attitude towards work and being able to work as part of a team Essential Qualifications, Skills and Experience: You need to be experienced working as a Premises Manager, Premises Officer, Workplace Technician or a similar role You need to be experienced in delivering FM Building Services You must be able to work with integrated FM contractors and supply chain partners You must the ability to identify pragmatic solutions to operational problems You need to be able to organise and prioritise own workload to meet tight deadlines. Indicative Recruitment Timeline: Closing Date: Sunday 17th May 2026. Shortlisting Date: W/C 18th May 2026. Interview Date: TBC. We may close this vacancy early once a sufficient number of applications has been received. Please submit your application as soon as possible to avoid disappointment. Useful Information Richmond & Wandsworth Better Service Partnership are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know. We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.
May 08, 2026
Full time
Job Title - FM Workplace Technician Salary Range - £32,841 - £39,798 per annum Permanent - Fulltime Location - Wandsworth Town Hall, room 217, SW18 2PU Essential information-Shift time is 2pm - 10pm, Monday to Friday. This shift may change according to business need with notice. We are looking for a FM Workplace Technician, with a proven track record of delivery across a multi-site environment, able to complete a diverse non- housing estate. This is a dynamic service that brings a fresh approach to Facilities Management with the team operating across both Richmond and Wandsworth Councils bringing a unique employment opportunity. This is a great role for anybody with entry level experience and with the willingness to learn and develop in progressive manner. About the role You will be to supporting the FM Hard Services function in the delivery of compliant building services to all Wandsworth and Richmond Council Better Service Partnership properties. To provide a mobile first response to non-technical Planned Maintenance and Reactive. Maintenance tasks: Driving around to different core sites to provide support in opening and closing these sites Assisting with wedding ceremonies in making sure that the wedding party has positive experience Providing support in council meeting ensuring that microphones and AV systems are set up prior to the meeting. Having a positive can-do attitude towards work and being able to work as part of a team Essential Qualifications, Skills and Experience: You need to be experienced working as a Premises Manager, Premises Officer, Workplace Technician or a similar role You need to be experienced in delivering FM Building Services You must be able to work with integrated FM contractors and supply chain partners You must the ability to identify pragmatic solutions to operational problems You need to be able to organise and prioritise own workload to meet tight deadlines. Indicative Recruitment Timeline: Closing Date: Sunday 17th May 2026. Shortlisting Date: W/C 18th May 2026. Interview Date: TBC. We may close this vacancy early once a sufficient number of applications has been received. Please submit your application as soon as possible to avoid disappointment. Useful Information Richmond & Wandsworth Better Service Partnership are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know. We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.
The starting salary for this position is £33,552 per annum for 36 hours per week. We are excited to be recruiting a PDP Transport Development Planning Officer to join our fantastic team, based at Victoria Gate in Woking. This is a Professional Development Programme (PDP) position in our Environment and Planning directorate. The position provides a formal career development opportunity supported by a comprehensive training and development offer. This position has a grade span ranging between PS7 - PS9 (£33,552 - £45,135) which you will have the opportunity to progress through. The role is suitable for entry-level candidates with a relevant degree or candidates with some experience working in a related field. Our Offer to You: 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (prorated for part time staff) Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents. About the Role An exciting opportunity has arisen within our Transport Development Planning Team. As a Transport Development Planning Officer (PDP) you will be responsible for advising Local Planning Authorities on the transport impacts of development proposals in a diverse and varied region, joining the County at a particularly exciting time. You will have specific regard to promoting sustainable development, maintaining, and improving road safety, minimising traffic generation and maximising the shift towards sustainable travel modes within the framework of transport and land use planning policy and guidance. Surrey County Council is the Highway Authority for roads within the county. The Transport Development Planning team is responsible for assessing the impact of development proposals on the roads and transport networks in the area. We provide recommendations to the county's Planning Authorities to help improve and preserve the safety and sustainability of travel in the area as new developments are delivered. Our team considers over 3500 planning applications each year, ranging from small residential proposals to large urban extensions, new or expanded schools, and new commercial or retail units. Personal development and progression plays a big part in the ethos of the Transport Development Planning Team and Surrey County Council as a whole. You will be part of a large enthusiastic team who will support your development to help further your career in transport planning. The Professional Development Programme is an ideal way to kickstart your career in Transport Planning and will provide you with a structured framework to learn and to progress through the pay grades to match your growing depth of experience and knowledge. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align withour behaviours: Degree in a relevant subject - geography, town planning, civil engineering, transportation planning, or equivalent; OR equivalent transport planning experience Good written and verbal communication, and negotiation skills Skilled in the use of IT (including proficiency in Word and Excel) You are a team player, flexible, adaptable, and able to work under pressure Interest and any knowledge of relevant highway and planning technical matters To apply, we request that you submit a CV and you will be asked the following 4 questions: Please describe your qualifications and/or relevant experience in transport planning or a related field (e.g. geography, town planning, civil engineering, transportation planning). If you do not hold a relevant degree, outline the relevant experience you have and how it relates to this role. You may also include any interest or knowledge you have in highway or planning-related matters. Give an example of a time when you used your written and/or verbal communication skills to explain technical information or negotiate with others (such as colleagues, stakeholders, or the public). What was the outcome? Tell us about a planning or transport policy, guidance document, or development proposal you have read that interested you. What did you take from it, and why did it stand out to you? Please provide an example of a time you worked effectively as part of a team while managing competing priorities or deadlines. How did you organise your work, support others, and ensure a successful outcome? Surrey has both urban and rural areas and workers will be expected to have a valid driving licence to drive in the UK and access to a vehicle and be willing to travel across a wide geographical area. Reasonable adjustments where needed will be made for successful applicants who have a disability or long term health condition to enable them to fulfil the requirements of the job. This job advert closes at 23:59 on 10/05/2026 with interviews to follow on 20th May at Victoria Gate, Woking. This post has been designated as a politically restricted post in accordance with the Local Government and Housing Act 1989. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
May 08, 2026
Full time
The starting salary for this position is £33,552 per annum for 36 hours per week. We are excited to be recruiting a PDP Transport Development Planning Officer to join our fantastic team, based at Victoria Gate in Woking. This is a Professional Development Programme (PDP) position in our Environment and Planning directorate. The position provides a formal career development opportunity supported by a comprehensive training and development offer. This position has a grade span ranging between PS7 - PS9 (£33,552 - £45,135) which you will have the opportunity to progress through. The role is suitable for entry-level candidates with a relevant degree or candidates with some experience working in a related field. Our Offer to You: 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (prorated for part time staff) Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents. About the Role An exciting opportunity has arisen within our Transport Development Planning Team. As a Transport Development Planning Officer (PDP) you will be responsible for advising Local Planning Authorities on the transport impacts of development proposals in a diverse and varied region, joining the County at a particularly exciting time. You will have specific regard to promoting sustainable development, maintaining, and improving road safety, minimising traffic generation and maximising the shift towards sustainable travel modes within the framework of transport and land use planning policy and guidance. Surrey County Council is the Highway Authority for roads within the county. The Transport Development Planning team is responsible for assessing the impact of development proposals on the roads and transport networks in the area. We provide recommendations to the county's Planning Authorities to help improve and preserve the safety and sustainability of travel in the area as new developments are delivered. Our team considers over 3500 planning applications each year, ranging from small residential proposals to large urban extensions, new or expanded schools, and new commercial or retail units. Personal development and progression plays a big part in the ethos of the Transport Development Planning Team and Surrey County Council as a whole. You will be part of a large enthusiastic team who will support your development to help further your career in transport planning. The Professional Development Programme is an ideal way to kickstart your career in Transport Planning and will provide you with a structured framework to learn and to progress through the pay grades to match your growing depth of experience and knowledge. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align withour behaviours: Degree in a relevant subject - geography, town planning, civil engineering, transportation planning, or equivalent; OR equivalent transport planning experience Good written and verbal communication, and negotiation skills Skilled in the use of IT (including proficiency in Word and Excel) You are a team player, flexible, adaptable, and able to work under pressure Interest and any knowledge of relevant highway and planning technical matters To apply, we request that you submit a CV and you will be asked the following 4 questions: Please describe your qualifications and/or relevant experience in transport planning or a related field (e.g. geography, town planning, civil engineering, transportation planning). If you do not hold a relevant degree, outline the relevant experience you have and how it relates to this role. You may also include any interest or knowledge you have in highway or planning-related matters. Give an example of a time when you used your written and/or verbal communication skills to explain technical information or negotiate with others (such as colleagues, stakeholders, or the public). What was the outcome? Tell us about a planning or transport policy, guidance document, or development proposal you have read that interested you. What did you take from it, and why did it stand out to you? Please provide an example of a time you worked effectively as part of a team while managing competing priorities or deadlines. How did you organise your work, support others, and ensure a successful outcome? Surrey has both urban and rural areas and workers will be expected to have a valid driving licence to drive in the UK and access to a vehicle and be willing to travel across a wide geographical area. Reasonable adjustments where needed will be made for successful applicants who have a disability or long term health condition to enable them to fulfil the requirements of the job. This job advert closes at 23:59 on 10/05/2026 with interviews to follow on 20th May at Victoria Gate, Woking. This post has been designated as a politically restricted post in accordance with the Local Government and Housing Act 1989. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
LB RICHMOND UPON THAMES AND LB WANDSWORTH
Wandsworth, London
Job Title: Principal Planning Officer Salary Range: From £48,873-£59,220 Depending on Skills and Experience Permanent, Full Time Wandsworth, UK Objective of role Wandsworth's planning service is busy, forward looking and committed to delivering high quality design, sustainable growth and positive outcomes for local communities and historic built environments. This is an excellent opportunity for a motivated Principal planner looking to further develop their career within a high performing inner London authority. An exciting opportunity has arisen to work in the Strategic Development Team in the Planning Service of the Growth & Place Directorate at Wandsworth Borough Council. You will work within this highly regarded team with a variety of high profile planning work in the Battersea Nine Elms Opportunity Area. Ongoing developments include the Battersea Power Station site, the New Covent Garden sites and many other schemes. The Team also covers large-scale sites regeneration projects in the York Road/Winstanley Estate near at Clapham Junction and the Alton Estate in Roehampton. About the role You'll Be: Managing a caseload of complex and controversial planning applications shaping a major reservoir of London's housing needs Leading on pre application discussions and negotiations with applicants and agents Negotiating effectively on schemes, section 106 agreements and Planning Performance Agreements Preparing high quality reports and presenting recommendations to Planning Committee Working closely with internal colleagues, Members, local communities and external stakeholders Contributing to a responsive, customer focused planning service that meets agreed timeframes Representing the Council in planning appeals (although infrequent occurrence) Essential Qualifications, Skills and Experience A degree in planning or a related discipline, with RTPI membership or eligibility for full membership Demonstrable experience of managing complex and controversial planning applications Excellent written and verbal communication skills, including report writing and public speaking The ability to lead on negotiates effectively and make sound planning judgements under pressure A collaborative approach, with the ability to work positively across teams and disciplines The role would provide an opportunity to make a difference in shaping the environment and place-making in Nine Elms and to advance career development Indicative Recruitment Timeline Closing Date: Monday 11th May (23:59) Shortlisting - W/C 18th May Interviews - TBC We may close this vacancy early once a sufficient number of applications has been received.Please submit your application as soon as possible to avoid disappointment. Richmond & Wandsworth Better Service Partnership are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know. We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment.Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.
May 08, 2026
Full time
Job Title: Principal Planning Officer Salary Range: From £48,873-£59,220 Depending on Skills and Experience Permanent, Full Time Wandsworth, UK Objective of role Wandsworth's planning service is busy, forward looking and committed to delivering high quality design, sustainable growth and positive outcomes for local communities and historic built environments. This is an excellent opportunity for a motivated Principal planner looking to further develop their career within a high performing inner London authority. An exciting opportunity has arisen to work in the Strategic Development Team in the Planning Service of the Growth & Place Directorate at Wandsworth Borough Council. You will work within this highly regarded team with a variety of high profile planning work in the Battersea Nine Elms Opportunity Area. Ongoing developments include the Battersea Power Station site, the New Covent Garden sites and many other schemes. The Team also covers large-scale sites regeneration projects in the York Road/Winstanley Estate near at Clapham Junction and the Alton Estate in Roehampton. About the role You'll Be: Managing a caseload of complex and controversial planning applications shaping a major reservoir of London's housing needs Leading on pre application discussions and negotiations with applicants and agents Negotiating effectively on schemes, section 106 agreements and Planning Performance Agreements Preparing high quality reports and presenting recommendations to Planning Committee Working closely with internal colleagues, Members, local communities and external stakeholders Contributing to a responsive, customer focused planning service that meets agreed timeframes Representing the Council in planning appeals (although infrequent occurrence) Essential Qualifications, Skills and Experience A degree in planning or a related discipline, with RTPI membership or eligibility for full membership Demonstrable experience of managing complex and controversial planning applications Excellent written and verbal communication skills, including report writing and public speaking The ability to lead on negotiates effectively and make sound planning judgements under pressure A collaborative approach, with the ability to work positively across teams and disciplines The role would provide an opportunity to make a difference in shaping the environment and place-making in Nine Elms and to advance career development Indicative Recruitment Timeline Closing Date: Monday 11th May (23:59) Shortlisting - W/C 18th May Interviews - TBC We may close this vacancy early once a sufficient number of applications has been received.Please submit your application as soon as possible to avoid disappointment. Richmond & Wandsworth Better Service Partnership are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know. We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment.Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.