114 jobs found

IT Business Partner - Direct-to-Consumer (Retail & eCommerce) Permanent £85k + £8.4k Car Allowance + 24% Bonus Hybrid - West London - 3 Days Onsite Must be Eligible to work in the UK - Cannot Provide Sponsorship. International consumer organisation is seeking an experienced IT Business Partner to lead and evolve its Direct-to-Consumer (D2C) Technology landscape across Retail & Digital Channels. This is a highly visible role sitting at the intersection of Business Strategy, Technology & Customer Experience - ensuring systems, processes, and digital capabilities support continued growth and innovation. Role: You will act as the Strategic IT Business Partner for Retail & eCommerce operations, aligning technology initiatives with business priorities and driving continuous improvement across the customer journey. Ownership of the D2C Applications landscape across Retail & Digital channels. Leading cross-functional planning and stakeholder engagement. Managing vendors & coordinating with international IT teams. Driving Digital Transformation & Continuous Improvement initiatives. Technology & Functional Landscape: Support & optimise Retail & eCommerce IT Systems/Operations including: POS - SAP S/4 HANA Retail & Retail Store systems. Ecom Magento Ecommerce platform, CRM, email marZketing & loyalty platforms. Master Data Management through Retail & Ecom systems & PIM. Local responsibility for D2C Reporting (Analytics) & D2C SaaS solutions such as Shopwork T&A. Key Responsibilities: Strategic Partnership & Demand Leadership. Shape and govern the IT demand pipeline aligned to business strategy. Prioritise initiatives & influence investment planning. Facilitate governance forums with senior stakeholders. Stakeholder Engagement & Business Alignment: Build trusted partnerships across Retail, Digital, Supply Chain & Finance. Translate business strategy into technology capability roadmaps. Lead workshops to identify improvement & innovation opportunities. Solution Ownership & Process Excellence: Own the end-to-end D2C Application landscape. Drive Automation, Integration & Process simplification. Lead Business Cases & Transformation initiatives. Architecture & Innovation: Develop Capability Roadmaps aligned to Enterprise Architecture. Identify opportunities leveraging AI, Automation & Analytics. Ensure scalability for future growth. Service & Operational Excellence: Oversea Incident Management & root cause resolution. Ensure vendor performance & SLA delivery. Maintain IT System stability & performance. Experience Required: IT Business Partner - IT/Business Systems partnering/leadership within Retail or Consumer sectors. Expertise in D2C processes & Customer Journey optimisation. POS - SAP S4/HANA Retail or similar POS Retail Store systems - Ecommerce platforms, CRM, email marketing & Loyalty platforms. Master Data Management through Retail & Ecom systems & PIM. Responsible for D2C Reporting (Analytics) & D2C SaaS solutions. Proven delivery of cross-functional transformation initiatives. Driving Transformation & Operational excellence. Strong stakeholder management & commercial awareness. Strategic mindset & emotional intelligence. Collaborative approach to teamwork. S4HANA . T6/MN/(phone number removed).

Established in 2004, OLIVER is the world's first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences. As a part of The Brandtech Group, we're at the forefront of leveraging cutting edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision making, empowering our teams to produce innovative and impactful results. Role: Senior Account Director Location: Weybridge About the role We are looking for a commercially astute and operationally excellent Account Director to lead a multidisciplinary team of approximately 10 people, delivering integrated digital and retail marketing services across the UK. This role sits at the intersection of D2C ecommerce, online retail marketing, instore marketing, affiliate strategy, data & analytics, and customer experience. It requires a leader who can confidently oversee all disciplines, connect the dots between them, and ensure delivery against ambitious growth targets. The Account Director is the seniorday to daylead and primary point of accountability for a complex,Mult workstreamaccount. They own the strategic direction, delivery quality, commercial health, and development of a high performing team, while acting as the key relationship holder with senior UK and HQ client stakeholders. This is not a specialist role. It is designed for a leader who thrives on breadth, understands how different marketing disciplines interlock, and creates cohesion across diverse teams and briefs. What you will be doing: Strategic Leadership & Client Partnership Act as the senior strategic partner, proactively identifying opportunities to grow website revenue, improve online and instore effectiveness, and enhance end-to-end customer experience. Own the overarching account strategy, ensuring all six workstreams are aligned to shared business objectives. Build and maintain trusted senior relationships with UK stakeholders and HQ counterparts. Lead quarterly business reviews and strategic planning sessions, presenting a unified and insight led account narrative. Team & Operations Management Directly manage and mentor a team of 10 specialists across digital media, affiliate marketing, CX, data, online store marketing, and instore marketing. Set clear objectives, priorities, and ways of working across all workstreams. Establish robust workflows, processes, and quality control standards. Manage resourcing and capacity, ensuring the right expertise is applied to the right priorities. Foster strong cross functional collaboration where workstreams intersect. Commercial & Financial Management Own the commercial health of the account, including budgeting, forecasting, and profitability tracking. Oversee client budget allocation across digital, affiliate, promotional, and instore activity. Manage supplier and vendor negotiations to ensure strong commercial terms and value. Maintain oversight of financial controls across media investment, affiliate commissions, and ISM production. Digital Media & D2C Performance (Website / OBS) Oversee digital media strategy driving traffic, conversion, and revenue on their website. Ensure budgets, KPIs, and optimisation frameworks are effectively managed. Guide evaluation of new platforms, technologies, and suppliers. Support business cases and ensure post campaign learning is embedded. Affiliate Marketing Provide strategic oversight of the affiliate programme with a clear long term growth vision. Ensure effective management of 250+ affiliate partners, including outreach, contracts, and performance. Oversee budget management, commission structures, and forecasting. Ensure strong integration with wider performance marketing efforts. Customer Experience Oversee CX initiatives including post purchase journeys, onboarding, product registration, and reviews. Manage OBS promotional planning and execution (local and global). Ensure effective coordination with HQ on content localisation and programme delivery. Data & Analytics Oversee delivery of actionable reporting and data driven recommendations. Ensure robust processes across GA4, CRM, sales platforms, and martech tools. Champion a data led culture across all workstreams. Online Store Marketing (OSM) Oversee online retail marketing across MS, HS, and IT categories. Ensure accurate delivery of NPI trackers, OBS scoring, and merchandising reports. Maintain execution standards against brand and HQ compliance frameworks. InStoreMarketing (ISM) Oversee end-to-end delivery of instore display and POP projects. Ensure robust vendor management, procurement, and financial reporting. Maintain oversight of timelines, installation quality, and issue resolution. What you need to be great in this role: Overall Seniority & Leadership 8-10 years' experience in client services, account management, or marketing operations. 3-4 years in a senior leadership role managing complex,Mult workstream accounts. Proven experience leading teams of 8+ across multiple disciplines. Comfortable as the senior client contact with strong stakeholder influence. Digital & ECommerce Strong knowledge of D2C ecommerce and digital performance marketing. Experience overseeing £1m+ digital media budgets. Familiarity with ecommerce platforms (Magento or equivalent). Affiliate Marketing Strong understanding of affiliate mechanics, networks, and commission models. Experience overseeing large scale affiliate programmes (100+ partners desirable). Data & Analytics Confident interpreting performance data and challenging insights. Working knowledge of GA4 and integrated reporting across platforms. Experience overseeing physical retail marketing projects. Commercial Acumen Strong budgeting, forecasting, and financial control experience. Proven negotiation and procurement experience. Our values shape everything we do: Be Ambitious to succeed Be Imaginative to push the boundaries of what's possible Be Inspirational to do groundbreaking work Be always learning and listening to understand Be Results-focused to exceed expectations Be actively pro inclusive and anti racist across our community, clients and creations OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws. OLIVER has set ambitious environmental goals around sustainability, with science based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.

About Us We are part of International Airlines Group (IAG), one of the world's leading airline groups and owner of some of the biggest brands in the sky. IAG Transform provides creative and innovative solutions to drive sustainable transformation by delivering procurement and airline services, as well as group-wide systems across IAG. Each operating company benefits from the Transform centralised model, driving efficiencies, automation, and economies of scale. Purpose of the role The AMOS Platform Manager (AMOS) is accountable for the end-to-end product management of the AMOS maintenance platform within the Operations domain, ensuring it delivers measurable business value, operational stability, and strategic alignment across the Group. Operating as part of the Architecture & Product Delivery teams, the role owns the product vision, roadmap, backlog prioritisation, and value realisation for AMOS, working closely with architecture, engineering, operations, and business stakeholders. The Product Manager ensures AMOS is managed as a strategic operational product, balancing regulatory compliance, operational reliability, and continuous improvement while aligning with enterprise architecture standards and transformation objectives. Your responsibilities Product Ownership & Strategy Own and evolve the AMOS product vision and roadmap, aligned to operational priorities, architecture direction, and Group strategy. Translate operational needs into clear product outcomes, ensuring AMOS supports standardised, scalable maintenance processes across OpCos. Act as the single point of accountability for AMOS product decisions within Architecture & Product Delivery. Backlog & Value Management Define, maintain, and prioritise the AMOS product backlog, balancing regulatory, operational, technical, and transformation demands. Ensure backlog items are clearly defined with measurable outcomes and acceptance criteria. Track and report on value, benefits, and KPIs, ensuring delivery aligns to agreed objectives and funding expectations. Architecture & Delivery Alignment Work closely with Enterprise, Solution, and Data Architects to ensure AMOS changes align with architectural standards and target-state designs. Collaborate with delivery teams to support agile and incremental delivery, participating in planning, reviews, and retrospectives. Ensure dependencies across platforms, integrations, and data are actively managed. Operations & Stakeholder Engagement Act as the primary interface between Operations, Maintenance teams, IT delivery, and architecture. Engage senior operational stakeholders to validate priorities, manage expectations, and ensure adoption of delivered capabilities. Represent AMOS in governance, planning, and prioritisation forums within Architecture & Product Delivery. Run & Change Balance Work closely with Operations and Service Management to ensure service stability, performance, and compliance. Prioritise change requests alongside live-service needs, ensuring minimal disruption to critical maintenance operations. Support continuous improvement initiatives and operational optimisation enabled by AMOS. Your skills, experience and qualifications Essential Strong experience in AMOS Cloud Platform Management Strong understanding of product lifecycle management, backlog prioritisation, and value-driven delivery. Experience working with complex operational systems in regulated environments. Proven ability to work across architecture, delivery, and business stakeholders. Strong communication, influencing, and decision-making skills. Desirable Exposure to aviation, asset-intensive, or safety-critical operations. Familiarity with enterprise architecture governance and platform-led delivery models. Experience working in SAFe or agile product environments. Operates as part of a product-led, architecture-aligned delivery model. Balances strategic roadmap ownership with hands-on engagement in delivery and operations. Focuses on outcomes and value, not just feature delivery What we offer The chance to enjoy a challenging career in an exciting, fast-moving environment in a dynamic industry. The opportunity to work in a multi-cultural environment with great offices in many locations. We support our people in maintaining work/life balance, as well as providing the many benefits one would expect from a global organisation, including health insurance, pension and performance bonuses. We are an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law

We are looking for a highly organised and commercially aware Social Content Operations Manager to oversee the end-to-end execution of a fast-paced personal brand content strategy across multiple platforms. This role will sit at the centre of the content operation, ensuring content is planned, produced, approved, scheduled, and published seamlessly across Instagram, Threads, YouTube, and X. Key Responsibilities Content Operations & Calendar Management Own and manage the master content calendar across all social platforms including Instagram, Threads, YouTube, and X Ensure all content moves efficiently through planning, scripting, approval, editing, scheduling, and publishing stages Build and maintain scalable workflows that improve efficiency and accountability across the content function Research and identify strategic engagement opportunities to support audience growth and strengthen brand positioning Proactively identify and resolve bottlenecks, delays, or operational risks before they impact delivery Cross-Functional Coordination Act as the key liaison between stakeholders and the wider content team including editors, scriptwriters, designers, and videographers Lead weekly planning and production check-ins to monitor progress and ensure deadlines are met Brief team members on upcoming deliverables, timelines, and platform-specific requirements Manage approvals and sign-off processes to maintain publishing schedules Scheduling & Publishing Schedule and publish content across Instagram, Threads, and X, ensuring all posts are optimised for format, timing, copy, tagging, and platform performance Repurpose long-form content including podcasts, interviews, and YouTube videos into engaging short-form assets such as Reels, clips, Stories, and carousel content Maintain a consistent pipeline of evergreen and repurposed content to support posting frequency during quieter production periods Edit and create social-first content using existing assets and native platform tools where required Strategy Execution Ensure all published content aligns with the wider content and brand strategy Maintain consistency in messaging, tone of voice, and positioning across all channels Identify opportunities to maximise engagement and reach by adapting content for platform-specific audiences and algorithms About You Experience & Skills Strong expertise across Instagram and Threads, with a clear understanding of platform trends, formats, and algorithm best practices Proven experience managing high-volume social content across multiple platforms simultaneously Operationally focused, with the ability to build systems, manage workflows, and hold teams accountable to deadlines Hands-on experience scheduling and publishing content across social platforms Experience working closely with content production teams including editors, videographers, and designers Strong understanding of social analytics and the ability to produce clear, insight-led reporting Excellent attention to detail and commitment to high-quality content execution Experience repurposing long-form video and audio content into short-form, platform-native assets Good understanding of audience growth strategies, content optimisation, and engagement tactics Strong awareness of current social trends, hooks, pacing, and high-performing content styles Highly proficient with native platform tools and social content workflows A genuine interest in entrepreneurship, digital media, and the creator economy would be advantageous Handle actively welcomes applicants from under-represented backgrounds - we pride ourselves on attracting the best talent for every opportunity through a commitment to equality, diversity and inclusion.

Head of Finance - West Cumbria - Scaling manufacturing business - Salary up to £90,000 per annum An exceptional opportunity has arisen for a commercially driven Head of Finance to join a scaling manufacturing and eCommerce organisation based in West Cumbria.Reporting directly to the Managing Director, this senior leadership position offers significant autonomy and influence. You will assume full accountability for the finance remit, acting as a trusted strategic partner to the business and embedding robust financial frameworks to support sustained growth, particularly as the company accelerates its international expansion.The successful candidate will bring deep manufacturing sector experience, coupled with the ability to enhance financial visibility, introduce scalable processes, and deliver insight-led reporting that underpins profitable growth with a strong EBITDA focus. Your new company A well-established yet rapidly growing manufacturing and eCommerce business recognised for product quality and innovation. Operating across the UK and overseas markets, the company distributes through a blend of direct-to-consumer and retail channels and continues to invest heavily in new product development and operational capability. Your new role As Head of Finance, you will provide end-to-end financial leadership across the organisation. Key accountabilities will include: Responsibility of the finance function, including leadership and development of a small finance team (2 direct reports)Ownership of the monthly financial close, ensuring delivery of accurate and insightful management information covering profit and loss, balance sheet, and cash positionOversight of cashflow planning and working capital management, with particular emphasis on inventory optimisationDevelopment of value-adding financial analysis and commentary to inform commercial and operational decision-makingEstablishment and rollout of performance measures and KPIs across the businessDriving the budgeting, forecasting, and re-forecasting cycles to align financial planning with ambitious growth objectivesProviding detailed insight into product cost structures, margin performance, and operational driversActing as a strategic partner to the Managing Director, contributing to improved profitability and performance tracking with clear EBITDA accountabilityProactively identifying cost reduction initiatives and margin enhancement opportunities Managing statutory reporting requirements, coordinating year-end processes, and acting as the main point of contact for auditsBuilding and maintaining effective relationships with external accountants, auditors, and professional advisors What you'll need to succeed To succeed in this role, you will bring a blend of technical finance expertise, commercial awareness, and hands-on leadership capability. You will ideally demonstrate: Full accounting qualification (ACA, ACCA, or CIMA), or be qualified through substantial relevant experience A strong track record in a senior finance role within a manufacturing environmentIn-depth knowledge of manufacturing financeExperience of implementing performance reporting frameworks and improving the quality and visibility of management informationA commercially focused mindset, with the confidence to challenge assumptions, influence stakeholders & and contribute ideasFlexibility and resilience to thrive within a fast-moving, growth-oriented business environmentThe ability to balance strategic thinking with a highly practical, detail-driven approachStrong technical competence across financial controls, compliance, and reportingAdvanced Excel capability alongside experience working with ERP and accounting platforms What you'll get in return Competitive starting salary up to £90,000 per annum DOE33 days annual leave, inclusive of bank holidaysCompany pension schemeFull-time role (40 hours per week) with flexible start and finish timesFull time on-site What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #

About Us We are part of International Airlines Group (IAG), one of the world's leading airline groups and owner of some of the biggest brands in the sky. IAG Transform provides creative and innovative solutions to drive sustainable transformation by delivering procurement and airline services, as well as group-wide systems across IAG. Each operating company benefits from the Transform centralised model, driving efficiencies, automation, and economies of scale. Purpose of the role The Cognitive Automation Factory Ecosystem and Operations Lead is a senior leadership role responsible for the end-to-end operational performance, ecosystem management, and strategic evolution of the Group's Cognitive Automation Factory. This role is effectively the operational backbone and successor-level counterpart to the Head of Cognitive Automation. It ensures that the CAF operates as a high-performance, multi-technology, multi-partner industrial engine capable of delivering 8-figure business benefits through applied AI and automation. The successful candidate will combine deep automation expertise, enterprise-grade delivery leadership, and strong commercial acumen to: Lead large, blended teams (internal and external) Engage senior stakeholders across operating companies Manage strategic technology and delivery partners Own operational governance, standards, and performance metrics Drive sustainable, measurable EBIT impact Your responsibilities 1. Factory Leadership & Operational Excellence Lead the operational performance of the Cognitive Automation Factory across the Group. Industrialise AI and automation delivery through standardised engineering practices, governance, quality controls and reusable frameworks. Ensure predictable, high-quality delivery across multiple concurrent programmes and products. Own delivery economics, capacity planning, utilisation, and multi-shore optimisation. 2. Business Value & Benefits Realisation Ensure all AI and automation initiatives are anchored in measurable business value. Track and govern realised vs. forecast benefits (cost-out, productivity, error reduction, revenue enablement). Act as a senior escalation point for underperforming initiatives. Partner with Finance and OpCo stakeholders to validate tangible benefits delivered. 3. Ecosystem & Partner Management Lead and optimise a blended ecosystem of strategic partners and internal engineering squads. Manage commercial performance, contractual KPIs, and delivery standards. Ensure knowledge transfer and capability uplift within the internal team. Maintain a competitive, scalable, and innovation-led partner model. 4. Technology & Architecture Governance Provide senior oversight across the automation and AI technology stack, including: o RPA platforms (e.g., UiPath, Power Automate) o AWS-based cloud-native architectureso Agentic AI frameworks (Agent Core, LangChain, LangGraph) o Large Language Models (multi-model strategy) o Orchestration frameworks and event-driven architectures o Document AI and extraction (e.g., Berdock)o EVAL frameworks and LLM evaluation methodologies o Observability, monitoring and guardrails for AI agents Ensure scalable, secure, compliant and production-grade solutions. Champion best practices in AI governance, risk management, and model lifecycle management. 5. Senior Stakeholder Engagement Engage senior leaders across operating companies at Director and C-level. Translate AI and automation capabilities into business language. Influence prioritisation decisions and roadmap alignment across the Group. Represent the CAF in senior governance forums. 6. Talent & Capability Development Build and mentor high-performing automation and AI delivery leaders. Establish clear career paths and succession planning within the CAF. Foster a culture of engineering excellence, accountability, and measurable impact. Drive continuous capability uplift across RPA, AI, and agentic systems. Your skills, experience and qualifications Essential Experience 12+ years' experience in enterprise technology delivery, with at least 7+ years leading large-scale automation or AI programmes. Proven track record of delivering significant, tangible business benefits through applied AI and automation. Experience managing multi-disciplinary teams combining internal staff and strategic delivery partners. Experience operating at senior stakeholder level (Director/C-level engagement). Strong commercial acumen, including budget ownership and benefits tracking. Technical Depth (Non-Hands-On but Credible) The candidate must have sufficient depth to challenge architects and engineers credibly, even if not coding daily. Demonstrated expertise in: RPA platforms such as UiPath and Power Automate Cloud-native architectures (preferably AWS) Agentic AI frameworks (LangChain, LangGraph, agent orchestration) Multi-LLM strategies and model selection EVAL frameworks for LLM/agent performance Observability, logging, guardrails and governance for AI agents Workflow orchestration and integration patterns Enterprise-grade security and compliance considerations for AI systems Desirable Experience within aviation, transportation, logistics, or other complex operational industries. Experience scaling an AI or automation factory model. Exposure to regulated environments. Knowledge of EU AI Act and enterprise AI governance frameworks. Personal Attributes Strategic thinker with strong operational discipline. Calm under pressure in complex, multi-stakeholder environments. Commercially sharp, data-driven, and outcome-oriented. High credibility with both engineers and executives. Not dazzled by hype. Focused on value. What we offer The chance to enjoy a challenging career in an exciting, fast-moving environment in a dynamic industry. The opportunity to work in a multi-cultural environment with great offices in many locations. We support our people in maintaining work/life balance, as well as providing the many benefits one would expect from a global organisation, including health insurance, pension and performance bonuses. We are an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law

Lead our client's marketing to shape a fast-growth brand, drive global enrolment, and deliver measurable impact through data-driven, collaborative leadership. Head of Marketing Reports to: Executive Director of Enrolment Management Salary: £70,000 - £80,000 per annum, depending on experience Hours: Full Time Contract: Permanent Location: Central London (hybrid working) About the Employer Our client is an independent, UK-accredited provider of higher education focused on delivering world-class opportunities to students who are seeking a practical, future-ready education, drawing on curriculum from one of the world's top universities in Arizona, USA. About The Role This is a rare opportunity to shape and scale the marketing strategy of a high-growth international higher education brand in London. The Head of Marketing is a hands-on, strategic leadership role responsible for developing and executing this organisation's brand and demand generation strategy, driving growth in global student enrolment, market share, and brand awareness. This role combines strategic leadership with data-driven execution and ensures that all marketing activity delivers measurable commercial impact across multiple international and domestic market segments, with direct accountability for marketing contribution to enrolment and revenue targets. Key Responsibilities Brand, Positioning & Compliance Marketing & Communications Content Strategy, Governance & Performance Data, Insight & Optimisation Marketing Operations & Integration Leadership & Team Management Key Relationships Work closely with senior leadership and key strategic partners, including our client's organisation, Cintana, and Kaplan, to align marketing with institutional priorities and market dynamics, and ensure brand compliance and oversight of messaging and creative execution across markets Partner with the Head of International Recruitment, Head of Domestic Enrolment & WP, and Head of Admissions and Immigration Compliance to deliver a seamless end-to-end student journey Manage relationships with marketing agencies and freelancers to supply paid media, creative, website, print, and other marketing support, including running selection and appointment processes from time to time The successful candidate will have a demonstrable track record in senior marketing leadership roles with proven delivery of measurable commercial results, deep experience across brand, digital, events, and performance marketing in complex, multi-channel environments, strong commercial acumen, with experience managing budgets and delivering and measuring ROI and Experience leading and developing high-performing teams in higher education marketing and complex matrix organisational contexts. They will have proven expertise in developing and executing marketing strategies across multiple international markets and in building or scaling a brand in a growth or start-up environment. They will have extensive experience managing agencies and external partners, a deep understanding and experience of delivering marketing campaigns in compliance with the UK higher education regulatory framework with a strong understanding of CRM systems, marketing automation, and data-driven marketing and a Bachelor's or Master's degree in marketing or a related discipline is desirable. Success in this role will look like the achievement of agreed lead generation and enrolment targets, a measurable improvement in campaign performance and marketing ROI and a growth in brand awareness and market share in priority regions. There will be a demonstrable marketing contribution to increased lead-to-enrolment conversion rates, the establishment of a high-performing, data-driven marketing function, supporting institutional strategy and planning and enhanced positioning of the organisation as a distinctive international Higher Education provider. Closing date for applications: Friday 29th May 2026 Interested? To find out more information, please click the apply button. You will be taken to a simple CHM Recruit form and then redirected to complete your application for this position. This role is exempt from the Rehabilitation of Offenders Act 1974. In addition, you are required to submit to a Disclosure and Barring Service (DBS) check. No agencies please.

Join our client as a Digital Content Specialist to craft engaging, SEO-driven stories across web, email and social boost recruitment, engagement and student journeys. Digital Content Specialist Reports to: Head of Marketing Salary: £45,000 per annum Hours: Full Time Contract: Permanent Location: Central London - Up to 5 days per week on campus (some hybrid working may be possible) About the Employer Our client is an independent, UK-accredited provider of higher education focused on delivering world-class opportunities to students who are seeking a practical, future-ready education, drawing on curriculum from one of the world's top universities in Arizona, USA. About The Role The Digital Content Creator is responsible for developing and delivering content that supports this organisation's marketing and recruitment activity across digital channels. The role ensures that content is structured, purposeful, and aligned with student engagement and conversion objectives. This includes website, SEO, CRM, email, and social content, with a strong focus on ensuring that content supports both visibility and decision-making. The postholder will work closely with marketing and recruitment teams to ensure consistency, accuracy, and alignment with institutional messaging and compliance requirements. This role requires a regular on-campus presence of up to five days per week, including evenings and weekends, to ensure comprehensive coverage of the full student experience. Key Responsibilities Content Planning and Delivery Website and SEO Content Email and CRM Content Storytelling and Campus Content Creation Social Media and Community Management Earned and Non-Traditional Media Campaign Support Content Governance Key Relationships Head of Marketing Digital Marketing Lead Marketing & Events Associate International Recruitment Team Domestic and Widening Participation Recruitment Team Academic staff and faculty subject matter experts Current students and alumni Enrolment Advisers and Registry teams External agencies (creative, video, photography and digital) The successful candidate will have significant experience in content creation and storytelling, across a range of digital channels, excellent written communication, with a portfolio of engaging, digital-first copywriting, an understanding of SEO principles and how to integrate SEO into copywriting and content structure, experience using social media and/or digital analytics tools to monitor content performance and inform optimisation, experience planning, creating, and delivering organic social media content across multiple platforms, including content calendars, with an understanding of engagement and audience growth and will be highly effective at building relationships across diverse stakeholder groups, with the ability to gain trust, encourage participation, and extract authentic stories from students, academics, and staff with a good understanding of audience engagement and content effectiveness. With the ability to interpret performance data and translate insight into content improvements, excellent organisational skills combined with the ability to prioritise multiple content streams and projects in a fast-paced environment, a Bachelor's degree or equivalent experience and desirable skills in using a Content Management System (CMS), photography and composition, brand governance, experience identifying and securing earned content opportunities and an understanding of brand governance. Success in this role will look like Consistently high-performing digital content that drives measurable engagement across website, social, and email channels, improved visibility and discoverability of the organisation's content, Strong audience engagement across social platforms, demonstrable contribution of content activity to enquiry generation, application intent, and conversion outcomes and High-quality, consistent, and brand-aligned content delivered across all channels. Closing date for applications: Friday 29th May 2026 Interested? To find out more information, please click the apply button. You will be taken to a simple CHM Recruit form and then redirected to complete your application for this position. This role is exempt from the Rehabilitation of Offenders Act 1974. In addition, you are required to submit to a Disclosure and Barring Service (DBS) check. No agencies please.

Leading established multi-brand Tour Operator, based in Gloucestershire are looking for a highly driven, commercially focussed Revenue Optimisation Manager to drive revenue and passenger growth leading to sustainable profitability. You will be a commercially driven and strategic manager to head up the Revenue & Yield Team, leading the performance of our UK and European touring portfolio and driving revenue growth across digital marketing channels. Reporting to the Commercial Director, you'll play a key role in delivering commercial targets by tracking performance, identifying opportunities, mitigating risk, and optimising portfolio performance from launch through to departure. Working cross-functionally with Product, Marketing, Operations, and Insight, you'll help shape and deliver commercial strategy across the business. This is a hybrid role, and would suit someone prepared to relocate to enable 3 days in the office per week, or it is commutable from locations including Bristol, Birmingham, Swindon and Oxford. JOB DESCRIPTION: Commercial Planning & Portfolio Strategy Support delivery of annual and seasonal capacity, pricing, and product plans to achieve revenue and profit targets. Lead route planning using customer insights and performance data to optimise coverage and identify growth opportunities. Provide data-driven capacity recommendations and support product development and budgeting. Pricing & Yield Management Develop and manage pricing strategies using market trends, competitor analysis, and sales performance. Optimise yield through pricing, promotions, and capacity adjustments. Work with Marketing, Product, and Operations teams to maximise sales performance and manage underperforming products. Performance & Forecasting Monitor revenue, passenger, yield, and profit performance against budget and forecast. Provide commercial insights, recommendations, and recovery plans where needed. Develop accurate forecasting models and collaborate with Finance and Insight teams to support business planning. EXPERIENCE REQUIRED: The ideal candidate will bring strong experience in pricing, yield management, forecasting, and leadership, combined with excellent analytical skills, commercial acumen, and a strong understanding of consumer behaviour and market trends. We're looking for an inspiring leader who can think strategically, solve problems creatively, and deliver results. You will not be afraid to challenge the status quo - an attitude of continuous testing, learning and improving to deliver strong and improved revenue/ passenger growth is vital for this role. Advanced Excel skills are essential. INTERESTED? Please follow the instructions to apply attaching your CV. This vacancy is being managed by Claire Muge. I can be contacted on or

AV Director - 2 Month + Contract Location: London, hybrid, 3 days in office Start: ASAP Introduction My client is a well regarded independent media agency looking for an AV Director to support across a portfolio of major client accounts on a 2 month contract to bridge a gap in the team. This is a fast paced opportunity for someone who can bring strong AV planning, buying and strategic expertise across channels including TV, VOD, online video, radio and cinema. The agency is known for a challenger mindset, transparent ways of working and a strong focus on delivering smart, effective media solutions. The Role This role sits within the wider activation team and will focus on leading AV strategy across key client accounts, while ensuring campaigns are delivered to a high standard from planning through to optimisation and reporting. You will be expected to act as a senior point of contact, provide clear recommendations to clients and internal teams, and help shape forward thinking, outcomes based AV campaigns. Responsibilities include: Managing AV strategy across a range of key accounts Delivering strong AV recommendations, reports and campaign analysis Planning and buying across TV, VOD, online video, radio and cinema Leading on medium to long term AV strategy Presenting confidently to senior clients and acting as a trusted specialist Overseeing audits and PRIP delivery Negotiating with media owners and trading regularly Managing day to day optimisation of performance led AV campaigns Supporting junior team members and helping maintain high standards across the team You - Skills & Experience: Strong experience planning AV campaigns across TV, VOD, online video, radio and cinema Ability to build detailed TV plans across audiences, second lengths and flighting periods Deep understanding of the AV landscape and emerging industry trends Confident presenting to clients and discussing the full modern AV mix Strategic mindset with the ability to develop creative responses to briefs Experience auditing AV campaigns and managing audit trackers Strong numeracy, attention to detail and time management Experience with TV attribution, reporting, buying and delivering against audited guarantees Excellent written and verbal communication skills Comfortable building decks in PowerPoint and presenting work clearly Able to build strong relationships with clients, media owners and internal stakeholders

We are currently working with a Local Authority in the South West who are looking for a Strategic Property & Accommodation Lead to join their Asset Management & Property Services team. Reporting to the Strategic Estate Manager, this role delivers the Council's strategic approach to estate planning, space and accommodation strategy, and development of service estate plans aligned to service strategies, the Corporate Strategy, and the Asset Management Strategy. The postholder will act as Asset Management & Property Service's (AMPS) liaison with council services and corporate functions for the delivery of the Action Plan as set out in the Corporate Asset Management Plan . Job: Strategic Property & Accommodation Lead Duration: 6 Months Start date: May 2026 Rate: £400-£500 per day via Umbrella, Inside IR35 Site presence: Hybrid Role Details Deliver long-term planning and portfolio optimisation to ensure the Council's estate supports future operating models, service delivery needs, and financial sustainability Deliver development of Strategic Estate Plans aligned with organisational strategies Provide strategic oversight of all accommodation moves Deliver corporate strategy on space utilisation, accommodation planning Provide expert challenge and strategic advice to services on their estate and accommodation requirements, ensuring alignment with corporate priorities and affordability constraints Maintain oversight of property-related risks, interdependencies and constraints across programmes and projects, ensuring proactive mitigation and escalation Support modernisation of AMPS processes, data usage and reporting Requirements Experience in the development and delivery of Corporate Asset Management Plans for Local Authorities, estates, accommodation Senior stakeholder and partnership management experience Experience delivering strategic change and developing policies Membership of a related professional organisation (eg RIBA, RICS, CIOB, IMP, CIBSE) Should this position be of interest to you, please apply or send an email with an updated copy of your CV to and myself or a member of the team will give you a call to discuss further At Venn Group, we endeavour to respond to all applications However due to the volume of applications we receive, if you have not heard from us within 48 hours please assume you have been unsuccessful on this occasion

Our client is looking for an experienced Site Manager to lead the delivery of social housing planned works. As Site Manager, you will operational delivery staff across multiple workstreams. Client Details Our client is a leading property services contractor with a proven track record of delivering high quality works across the social housing sector. With a focus on planned refurbishments, the business partners with housing associations and local authorities to improve homes and communities across the UK. Description Lead and manage Site Managers and operational teams delivering planned maintenance works Oversee kitchen and bathroom refurbishment programmes within social housing properties Ensure contracts are delivered on time, within budget, and in line with quality expectations Monitor performance against KPIs, driving continuous improvement Build and maintain strong relationships with clients, residents, and stakeholders Ensure full compliance with health & safety regulations and company procedures Manage programme planning, resource allocation, and subcontractor performance Contribute to commercial performance, including cost control and value optimisation Profile Proven experience in a Contract Manager/Site Manager role within social housing or planned maintenance Strong track record delivering kitchen and bathroom refurbishment programmes Experience managing site teams and operational staff Proven leadership, communication, and management skills Strong understanding of health & safety and compliance requirements Job Offer 55k- 60k base salary 6,500 car allowance or company car Approximately 15% in annual bonus 5% employer pension contribution 26 days AL plus bank holidays Private healthcare benefits Clear progression path / opportunities

Executive Director - EACTS EACTS, the European Association for Cardio-Thoracic Surgery, is seeking an Executive Director to join its Windsor-based headquarters at a pivotal moment in its evolution. EACTS, the European Association for Cardio-Thoracic Surgery, is seeking an Executive Director to join its Windsor-based headquarters at a pivotal moment in its evolution. As a world leader in advancing education and quality standards in cardiac, thoracic, and aortic surgery, EACTS offers you the opportunity to shape the future of global healthcare by leading a highly respected international organisation. With over 4,000 members worldwide and a reputation for delivering outstanding educational events, scientific publications, and quality improvement initiatives, EACTS is committed to improving patient outcomes on a global scale. This role provides the chance to work alongside an expert Board of Trustees and a dedicated executive team, driving operational excellence and supporting strategic growth. Flexible and family-friendly working arrangements are available to ensure you can thrive both professionally and personally. If you are passionate about making a tangible difference in healthcare through collaborative leadership and operational expertise, this is your opportunity to play a key part in EACTS's next chapter. Join a globally recognised charity at the forefront of cardio-thoracic surgical education, research, and quality improvement with an extensive international network of members and partners. Lead a talented executive team in Windsor while collaborating closely with an expert Board of Trustees, shaping operational delivery and supporting the implementation of an ambitious five-year strategic plan. Benefit from flexible working opportunities and support for relocation, as well as the chance to represent EACTS on the international stage and drive meaningful change in patient care worldwide. About the role: As Executive Director at EACTS you will be entrusted with overseeing all aspects of daily operations at one of Europe's most influential medical associations. Your role will involve guiding an experienced team through complex projects ranging from large-scale international conferences to innovative educational programmes. You will collaborate closely with senior leaders-including the Secretary General-and provide essential support for strategic planning while ensuring that governance standards remain exemplary. By building strong relationships with internal teams as well as external partners around the globe you will help expand EACTS's reach and impact. Your ability to inspire others will be crucial as you lead efforts to deliver high-profile events like the 40th anniversary Annual Meeting in Barcelona. Success in this position means not only maintaining but enhancing EACTS's reputation for excellence through effective resource management, stakeholder engagement, process optimisation, and fostering an inclusive workplace where every member feels valued. Provide day-to-day operational leadership for EACTS's executive team based in Windsor, ensuring smooth management across all areas including education, events, publications, membership services, and quality improvement initiatives. Support the Secretary General and Council in developing and implementing strategic objectives that align with EACTS's mission to advance cardio-thoracic surgery globally. Oversee robust governance processes by reviewing policies and procedures to ensure compliance with charity law, company law, and best practice guidelines. Represent EACTS at the highest levels with international organisations, sponsors, industry partners, philanthropists, and other key stakeholders to foster new collaborations and strengthen existing relationships. Manage financial operations including budgeting, investment policy oversight, risk management processes, and reporting to the Board of Trustees to ensure sustainable growth. Recruit, motivate, develop, and manage staff within an inclusive framework that supports professional development while upholding equal opportunities legislation. Drive continuous improvement by identifying efficiencies in business models across all operational activities such as educational courses, fellowships, outreach programmes, innovation hubs, events management, publications, membership growth strategies, and data-driven quality improvement projects. Act as a trusted advisor to the Secretary General and Council on operational matters while providing proactive support for decision-making at board level. Lead preparations for major events such as the landmark 2026 Annual Meeting in Barcelona by coordinating cross-functional teams towards shared objectives. Champion EACTS's values by nurturing a positive organisational culture that prioritises collaboration among staff members as well as volunteers from diverse backgrounds. Key success criteria: To excel as Executive Director at EACTS you will bring substantial experience leading complex organisations-ideally within charitable or non-profit settings-where your focus has been on operational excellence governance financial stewardship. Your background should include hands-on involvement with boards, trustees and directors where you have supported their work through sound advice diligent execution organisational acumen. You will possess finely tuned interpersonal skills allowing you to connect empathise and communicate persuasively across diverse audiences both internally and externally. A collaborative approach is essential: your ability to nurture talent, foster teamwork and create supportive environments will underpin your success driving joint objectives forward. International exposure especially within European contexts adds further value given EACTS's global remit. Demonstrated experience in senior leadership roles within charities or complex organisations where you have successfully managed change initiatives that improved performance or efficiency. Comprehensive understanding of charity governance frameworks including compliance with relevant legal requirements (charity law/company law) as well as best practice standards. Proven ability to oversee financial management functions Track record of motivating, managing and developing multidisciplinary teams within inclusive environments that encourage professional growth Exceptional interpersonal skills enabling you to build trust influence stakeholders at all levels-from board members and senior volunteers through to external partners across different cultures geographies. Experience working internationally particularly within EU contexts; familiarity with healthcare or medical sectors would be advantageous but not essential. Excellent written spoken English communication abilities combined with high integrity What sets this company apart: EACTS stands out as a truly global force for good in healthcare- uniting surgeons, allied health professionals, researchers and educators from over 4 000 members across continents under one mission: advancing cardio-thoracic surgery for better patient outcomes everywhere. The Association is renowned not only for its flagship annual meeting-the largest gathering of its kind-but also for its commitment to ongoing education mentorship, humanitarian outreach and innovation. Compensation A competitive compensation package is available, and will be discussed on application What's next: If you are inspired by this unique opportunity to shape global healthcare through collaborative operational leadership we encourage you to take the next step towards joining EACTS' exceptional team. This role is being managed by Robert Walters. To discuss the role, please get in touch with: Howard Green Business Director (url removed) (phone number removed) Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

We are looking for an SEO Executive to work for a legal claims client in Rawtenstall Hybrid 2 days remote Reports to: Head of Paid Media Fast -growing, FCA-regulated organisation operating a portfolio of consumer-focused brands across multiple sectors. T As our group continues to expand, we are launching and developing several new brands and services across additional sectors. This role offers the opportunity to support and contribute across multiple existing and emerging brands within the wider group, providing variety, progression, and exposure to a broad range of digital marketing campaigns and business sectors. About the Role This is an exciting opportunity for an ambitious SEO professional looking to develop their career within a fast-growing, purpose-driven organisation. You will support the delivery of our brands organic search strategy across multiple brands and campaigns, helping improve rankings, traffic, and lead generation through a combination of technical SEO, content optimisation, reporting, and authority-building activity. Working closely with our PPC, content, social media, and development teams, you will play a key role in ensuring our websites remain competitive, compliant, and highly visible online. Key Responsibilities Support the implementation of SEO strategy across websites and campaigns. Conduct keyword research, competitor analysis, and content gap reviews to support campaign planning. Assist with on-page optimisation including metadata, internal linking, keyword targeting, and schema implementation. Monitor and support technical SEO improvements including crawlability, indexing, Core Web Vitals, and mobile performance. Work alongside developers to help identify and resolve technical SEO and UX issues. Support content optimisation and provide SEO recommendations to the content and communications team. Assist with ethical link-building, digital PR, and authority-building campaigns. Monitor SEO performance using tools such as GA4, Google Search Console, SEMrush, and Ahrefs. Prepare regular performance reports with clear insights and recommendations. Keep up to date with SEO trends, search algorithm updates, and best practice. Support the launch of new websites, landing pages, and campaign microsites from an SEO perspective. What We re Looking For 1 3 years experience in SEO, digital marketing, or a related role (agency or in-house). Working knowledge of SEO tools such as GA4, Google Search Console, SEMrush, Ahrefs, or Screaming Frog. Understanding of on-page SEO principles and technical SEO fundamentals. Strong analytical mindset with the ability to interpret data and identify opportunities for improvement. Good written communication skills and an understanding of SEO-focused content optimisation. Organised, proactive, and capable of managing multiple tasks simultaneously. Comfortable working collaboratively across marketing, content, and development teams. A genuine interest in digital marketing and continuous learning. Desirable but Not Essential Experience working in a regulated environment. Basic understanding of HTML, CSS, or website CMS platforms such as WordPress. Experience with local SEO or multi-location campaigns. Understanding of UX and accessibility best practice. Experience of optimising for AI powered search including ChatGPT Reddit/Quora SEO What We Offer A purpose-driven role where your work directly helps veterans access the support they deserve. Flexible, hybrid working with a supportive team culture. Clear progression opportunities as the marketing function continues to grow. 29 days holiday including bank holidays (+1 day per year of service). Company pension scheme. Early Friday finishes and flexible hours focused on outcomes, not clock-watching. If you re passionate about SEO and looking to grow within a fast-moving, mission-led organisation, we d love to hear from you. Pay: £28,000.00-£35,000.00 per year Benefits: Bereavement leave Casual dress Company events Free fitness classes Free parking On-site parking Sick pay Work from home

Positive Employment is currently recruiting for a Strategic Property & Accommodation Lead for our client a government organisation in Gloucester. The successful post holder will deliver the organisation's strategic approach to estate planning, space and accommodation strategy, and development of service estate plans aligned to service strategies, the Corporate Strategy, and the Asset Management Strategy. The postholder will act as Asset Management & Property Service's (AMPS) liaison with services and corporate functions for the delivery of the Action Plan as set out in the Corporate Asset Management Plan . This role is a temporary contract initially for 6 months with the possibility to extend. This role is hybrid working. Duties and Responsibilities but not limited to: Deliver long-term planning and portfolio optimisation to ensure the organisation's estate supports future operating models, service delivery needs, and financial sustainability. Deliver development of Strategic Estate Plans aligned with organisational strategies. Deliver corporate strategy on space utilisation, accommodation planning. Provide expert challenge and strategic advice to services on their estate and accommodation requirements, ensuring alignment with corporate priorities and affordability constraints. Provide strategic oversight of all accommodation moves. Maintain oversight of property-related risks, interdependencies and constraints across programmes and projects, ensuring proactive mitigation and escalation. Support modernisation of AMPS processes, data usage and reporting. Provides strategic oversight and assurance of business cases and early-stage proposals. Sets the strategic approach for corporate accommodation and workplace transformation, ensuring proposals align with corporate priorities, standards, and long-term estate strategy. Maintain clear audit trails and ensure compliance with policies and assurance requirements. Prepare and submit reports, approval papers and supporting documentation. Ensure compliance with statutory duties, H&S and corporate governance. Personal Requirements: Experience in the development and delivery of Corporate Asset Management Plans for Local Authorities, estates, accommodation. Senior stakeholder and partnership management experience. Experience delivering strategic change and developing policies. Experience working in high-profile, high-pressure environments. Experience developing feasibility studies, business cases or early-stage proposals. Experience with multidisciplinary teams. Experience navigating governance and assurance processes. It's essential that they have at least one of: Leadership/management qualification; A degree or qualification in a relevant subject; Membership of a related professional organisation (eg RIBA, RICS, CIOB, IMP, CIBSE). Strong knowledge of strategic estates and workplace strategy. Working Hours: 36hrs / Monday - Friday Pay: £400.00 per day Please note this role is within the scope of IR35.

Finance Manager Scottish Borders Permanent Full Time Onsite £50,000 + Benefits Your new company Hayshas the pleasure of representing Roxburghe Estates on an exclusive basis forthe appointment of a Finance Manager. Roxburghe Estates is a historic andforward-thinking organisation that has been part of the Scottish Borderscommunity since 1358. Guided by deep connections to the land, its people andthe wider region, the Estate is committed to stewarding its natural and builtenvironment for future generations. With a focus on sustainability,authenticity, community and innovation, Roxburghe Estates continues to evolveas a model estate for the 21st century, investing in digital transformation,modern systems and its people while driving long-term prosperity for the regionit serves. Your new role As FinanceManager, you will take on a pivotal leadership role within the EstateManagement Team. Reporting to the Head of Finance, you will work closely with askilled operational finance team of four and hold direct line-managementresponsibility for two team members. This newly created position will see youstrengthen financial oversight across several trading entities, enhanceinternal controls and support the delivery of timely, accurate and meaningfulfinancial information. You will play acentral role in driving the continued rollout and optimisation of the Estate'snew ERP and Property Management systems. This includes embedding best practice,improving reporting tools and financial processes, and ensuring the systems delivera strong return on investment. Alongside this, you will provide specialistfinancial and analytical support to the Property & Estates Team acrossproperty, agricultural and wider operational activities. Your remit willinclude contract review, investment appraisal, financial process development,workflow improvement and reinforcing controls across diverse operations. Youwill also contribute to budgeting, forecasting, long-term planning andstatutory reporting, acting as a trusted financial partner to operationalleaders and senior management. What you'll need to succeed To succeed inthis role, you will be a fully qualified accountant (ACA, ACCA, CIMA) or anexceptional candidate with equivalent experience. You will bring experiencesupervising or leading a finance team, paired with strong technical capabilityacross management accounts, balance sheet integrity, cashflow reporting, VATand financial compliance. You will have a solid understanding of internalcontrols, financial process improvement and continuous development, as well asexperience with ERP or Property Management systems, whether throughimplementation, optimisation or regular operational use. You will behighly organised, analytically strong and confident in producing data-drivenreporting. Excellent communication and influencing skills are essential, as youwill regularly translate complex financial information for non-financialcolleagues and support decision-making across the Estate. You should also beproactive, solutions-focused and comfortable managing competing prioritiesunder pressure. A passion for continuous improvement, digital transformationand smarter workflows will be key to your long-term success in this role. What you'll get in return Youwill join a purpose-driven organisation that combines centuries of heritagewith a commitment to innovation, sustainability and community impact. This is arare opportunity to step into a newly created and influential role where youcan shape the finance function, lead modernisation projects and directlysupport the long-term success of a landmark Scottish Estate. You will workacross diverse operations, gain meaningful autonomy and contribute to anorganisation that values stewardship, progress and long-term investment in itspeople. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #

As part of this evolution BCHG is seeking to appoint a Head of IT & Digital to provide strategic leadership for technology, digital transformation, cyber resilience, IT operations, and organisational digital capability. Client Details Purpose of the role Michael Page are proud to partnering with the Black Country Housing group to support in the next phase of enhancing IT, Digital and Data Analytic capabilities. As part of this evolution BCHG is seeking to appoint a Head of IT & Digital to provide strategic leadership for technology, digital transformation, cyber resilience, IT operations, and organisational digital capability. You will be pivotal in ensuring BCHG's technology direction, digital roadmap, cyber maturity and major systems align with organisational priorities. You will act as the senior authority for technology strategy, risk ownership and supplier governance. About Black Country Housing Group BCHG are a social business delivering quality homes and care. For the Black Country, by the Black Country. They have over 2,200 homes across the Black Country and Birmingham and one purpose built Residential Care Home. More than a registered provider of social housing, they support local communities by offering free services that help individuals with self-achievement and aspiration through their career development, training and employment services. Their Vision is to be the leading provider of affordable, high-quality homes and outstanding care across the Black Country. Founded in 1974, they have grown significantly both in terms of the number of homes rented and the breadth of other housing related services now offered. They help thousands of customers every year making a real difference to their lives. At Black Country Housing Group, their values are not just a set of words, but are at the heart of the way their organisation works and how employees interact in their day-to-day activities. Please contact Michael Page for the detailed recruitment pack. Description Strategic Technology & Digital Leadership Lead the development and delivery of BCHG's AI & Digital Strategy and multi-year transformation roadmap. Drive digital innovation, automation, AI opportunities and service modernisation across all areas of the business. Shape and govern technology architecture, ensuring solutions are scalable, secure and aligned to business needs. Sponsor major programmes and cross-organisation digital change initiatives, ensuring benefits are delivered. Champion digital adoption, digital confidence and inclusive digital services. Lead responsible AI adoption, ensuring alignment with ethical, legal and regulatory expectations. Cyber Security Leadership (Strategic) Own BCHG's cyber security strategy, risk register and cyber governance frameworks. Provide senior leadership on cyber resilience, policy, compliance and regulatory alignment. Oversee the SOC (Security Operations Centre) partnership, ensuring contractual performance and alignment with risk posture. Lead organisational incident response planning, acting as the senior escalation decision-maker. Own disaster recovery and business continuity strategy for technology (technical execution sits with IT Operations Manager). IT Service Assurance & Supplier Governance Provide assurance on IT service performance, availability and compliance. Set expectations, standards and policies for IT operations, ensuring ITIL-aligned service management. Lead supplier governance, ensuring value for money and robust performance. Oversee investment planning, technology budgeting and procurement governance. Provide strategic oversight and final approval of technology procurement, ensuring alignment with architecture standards, cyber requirements and organisational priorities. Digital Systems & Business Partnering Leadership Lead Digital Business Partnering for all service areas, ensuring technology supports service improvement. Oversee system roadmaps, configuration standards and long-term sustainability of core systems. Leadership & Culture Lead and develop a multidisciplinary team across IT operations and digital change. Build a culture of innovation, continuous improvement and strong customer focus. Provide visible leadership, engaging with Directors, partners and auditors. Profile Essential Senior leadership experience in technology, digital transformation or IT strategy. Strong understanding of cyber governance, resilience and technology risk. Experience leading multi-disciplinary digital/IT teams. Expertise in supplier governance and technology procurement. Excellent communication and influencing skills at executive level. Experience overseeing responsible adoption of AI and automation technologies. Desirable Experience in housing/care/regulatory sectors. Experience with AI, automation or enterprise digital change. Strategic technology leadership experience. Strong background in digital transformation and system optimisation. Experience in cyber security, risk and governance. Excellent communication and influencing skills. Job Offer Flexible pension scheme with up to 7% employers' contribution £70 - £75K base salary Enhanced sick, maternity and paternity pay Subsidised wellbeing events 28 days A/L + 1 extra day at Christmas Purchase or sell up to one weeks leave per year Extra day (in year) given for 100% attendance Free Parking

Site contract personnel require Productivity Manager, Starting as soon as next week! The Productivity Manager drives labour efficiency by turning workforce strategy into operational results. Connecting planning with delivery, the role ensures improvements are achieved, sustained, and aligned with commercial goals. Key Accountability Champion productivity and efficiency across all operational areas Deliver against payroll budgets while maximising output and value Ensure the right people are in the right place at the right time through effective workforce planning Translate labour models into practical, scalable operational solutions Embed sustainable improvements through strong stakeholder engagement and follow-through Skills, Experience & Expertise Strong expertise in workforce planning, labour optimisation, and operational productivity Data-driven mindset with the ability to interpret KPIs and translate insights into action Solid financial acumen, including budgeting, cost control, and performance management Proven ability to analyse labour models, scheduling efficiency, and demand forecasting Experience leading change and driving continuous improvement initiatives Advanced Excel and data analysis capability Confident communicator with the ability to influence at all levels, including senior stakeholders Highly organised, adaptable, and able to manage multiple priorities in a fast-paced environment Demonstrated track record of delivering measurable productivity improvements

Role Overview We are seeking a commercially minded Senior Finance Business Partner to join a fast-growing, private equity-backed education group. Reporting to the Head of Commercial Finance & CFO, this role will partner closely with operational and senior leadership teams to drive financial performance, support strategic decision-making, and deliver scalable financial insight across the organisation. The successful candidate will combine strong financial analysis and business partnering capability with the ability to operate effectively in a dynamic, high-growth environment. Experience within education, multi-site operations, or PE-backed businesses is highly advantageous. Key Responsibilities Business Partnering & Commercial Support Partner with senior operational leaders to improve financial performance and support strategic initiatives. Provide meaningful financial insight, analysis, and challenge to support decision-making across the group. Develop strong relationships with stakeholders across finance and operations. Support pricing, resource planning, investment appraisals, and commercial initiatives. Translate complex financial information into clear, actionable recommendations for non-financial stakeholders. Financial Planning & Analysis Lead budgeting, forecasting, and long-range planning processes for designated business areas. Deliver monthly performance reporting, including variance analysis, KPI tracking, and commentary. Build and maintain financial models to support growth initiatives, acquisitions, and operational improvements. Analyse revenue streams, student metrics, staffing costs, utilisation, and profitability drivers. Support scenario planning and sensitivity analysis in a changing market environment. Performance Improvement Identify opportunities to improve operational efficiency and financial performance. Drive accountability for budget ownership and financial targets across the business. Support implementation of financial controls, reporting improvements, and process automation. Contribute to margin improvement and cost optimisation initiatives. PE & Strategic Environment Support delivery of board packs, lender reporting, and investor-focused analysis. Assist with acquisition integration, due diligence, and strategic projects where required. Operate effectively within a fast-paced, results-oriented private equity environment. Help embed a data-driven performance culture across the organisation. Candidate Profile Experience Qualified accountant (ACA, ACCA, CIMA or equivalent). Experience in a Finance Business Partnering, FP&A, or commercial finance role. Experience within a private equity-backed, high-growth, or multi-site environment preferred. Education sector experience advantageous but not essential. Strong track record of influencing senior stakeholders and driving commercial outcomes.