2320 jobs found

Language Matters is recruiting an Italian speaking Billing Analyst to join a leading professional services firm in Central London. This is an excellent opportunity to join a growing finance function within an international and collaborative environment. In this role, you will work closely with client engagement teams and the wider finance function to support effective working capital management. You will be responsible for monitoring project financials, supporting accurate and timely billing, and helping to ensure strong cash flow across engagements. This is a full-time position based in London, reporting into the Engagement Accounting Manager. Your responsibilities will include: Supporting the monitoring of active engagements to ensure accurate and timely billing Preparing and issuing client invoices in line with contractual terms Reviewing client agreements and understanding their impact on billing and financial processes Processing adjustments including time and expense updates, transfers, and write-offs where required Supporting accounts receivable activity and helping to ensure timely cash collection Liaising with internal teams to resolve billing and financial queries Contributing to improvements across end-to-end financial processes Assisting with the ongoing development of systems, tools, and workflows About you: You are an Billing Analyst with experience in accounts receivable or finance, ideally within a professional services environment. Fluent in Italian and English, you have strong attention to detail, comfortable working with stakeholders and using systems such as Excel to support accurate invoicing and cash collection. Profile: Fluent in Italian and English, both written and spoken Previous experience in accounts receivable, billing, or finance support Strong numerical ability with high attention to detail Comfortable working in a fast-paced, deadline-driven environment Proficient in MS Excel and other finance systems or ERPs To apply, please send your CV in English and in Word format to Alexia. languagematters is acting as an employment agency in relation to this vacancy.

Job Title: Fraud/Complaints Contact Center Manager (CCM) Department: Operations Management Responsibility for: Assistant Contact Centre Managers (ACCM) Travel Required : No Reports to : VP / Director of Delivery Location: Site-Based or Working At Home Contract Type: TBC Grade: TBC Job Summary / Overview The Fraud/Complaints CCM is the manager of the staff, premises, operations and their relationship with the Clients as appropriate for his or her programme/s and site/s, ensuring that financial and quality targets are achieved according to budget, using Teleperformance standards that are applicable for the business. The CCM is responsible for operational delivery (Performance and P&L), the role based on site and/or working at home (WAH). In Complaints you will manage the LOB you must ensure customer complaints are investigated, resolved, and reported in line with company policies, regulatory requirements, and customer service standards. The role focuses on improving complaint resolution efficiency, identifying root causes, and driving continuous improvement to enhance the overall customer experience. With our Fraud telephony lines, you will manage an LOB and play a key role in protecting our customers by identifying and mitigating fraud threats. You will work collaboratively with stakeholders across the business, leveraging your expertise to help assess and enhance fraud controls. Additionally, you will engage with industry bodies and regulators to ensure alignment with best practices and regulatory requirements. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Manages and is responsible for day-to-day activities of one or more unit of operations Is fully accountable for performance of their business unit/s across all business and client targets, including all financial metrics, client KPIs, absence, attrition, engagement and others as appropriate, and takes appropriate steps with their teams (with the support of others where appropriate) to ensure good performance is consistently achieved Strategically plans with VP / Director of Delivery and executes to enhance profitability, productivity, and efficiency throughout the company's operations Owns the delivery of all financial targets and GM, by setting appropriate budgets, controlling spend and creating plans to rectify if not on target to deliver against financial forecasts Manage the daily/weekly/monthly P&L Oversees the daily operation of the call centre and its various components, ensuring SOW compliance and KPI goals. Including CSAT, ESAT and KSAT Prepares/reviews financial and/or operational analysis and reports on a daily / weekly / monthly basis Spends time on floor to audit current procedures to monitor and improve efficiency of operations Implements processes to ensure that teams can manage their operations intra-day, by day, week and month to prioritise their actions for the day Leads, manages, develops and motivates a team of ACCM's in line with organizational management processes (TOPS) with the focus on developing a highly motivated Contact Centre Carries out monthly 121s, as well as quarterly reviews and annual appraisals of performance for each ACCM, highlighting areas for coaching, training, and further development. Puts activities in place to progress performance improvements or personal development as needed Ensures ACCMs and Team Leaders in business unit/s are likewise carrying out reviews with their direct reports and performs audits to ensure high quality conversations are taking place, and appropriate support is being applied Participate in monthly and quarterly ATAC meetings Continuously investigate and introduce process improvement measures and either signing off actions or raising to a higher level if appropriate Demonstrates expertise on Teleperformance's tools, service offerings and processes, and a deep understanding of the client's requirements, to enable identification of appropriate solutions to increase performance, quality and customer experience outputs. Can also confidently talk about these options to prospective new clients and host visits to their business unit/s to showcase Teleperformance's capabilities Hosts client MBRs and QBRs as needed to ensure ongoing client confidence of performance and development of strategic direction for the business area/s Develops or assists with the development and implementation of policies and procedures consistent with those of the organisation Builds relationships and works closely with own team and key stakeholders to achieve optimum performance and engagement levels at all times, developing and implementing strategic initiatives across the site with their support Fosters a culture of high employee engagement, where local, national and global recognition programmes, awards, incentives and engagement initiatives are delivered effectively on site Creates opportunities for employees in their business unit/s to regularly voice their opinions, feedback, ideas and concerns, and responds swiftly to effectively resolve any issues. Works together with their teams and other stakeholders as necessary to identify issues and generate action

Role Overview: We're Opening a Brand-New Busy Bees Nursery in Hailsham! Be Part of Something Amazing! We're opening a brand-new Busy Bees nursery in Hailsham this and this is YOUR chance to be part of something truly special! 110 little learners will soon be exploring, laughing, and growing-and we need passionate Room Leaders joining us in giving our children the best start in life! This is your chance to be part of something fresh, exciting, and built from the ground up! Be a founding team member, help shape the nursery culture, and create an environment where children and staff thrive together. WHY YOU'LL LOVE WORKING WITH US AS A ROOM LEADER Exclusive Busy Bees Benefits Competitive pay - £28,808.00 per annum! Career progression - Grow with us through training & development! Birthday off - Yes, really. Take the day to celebrate YOU! 50% childcare discount - Because family comes first! Up to 28 days holiday - Including bank holidays! Menopause support - Through Peppy, helping you through life's milestones Wellbeing perks - Access to Hive, our fantastic wellbeing & retail discount hub! Cycle to Work scheme - A healthy commute, a happier you! Pension & financial perks - Easy access to workplace pension & Salary Finance support! Travel opportunities - Work with childcare professionals across the world! Enhanced family leave & return-to-work bonus - Because balance matters! Employee Assistance Programme & Mental Health First Aiders - We've got your back! PLUS: You'll get exclusive access to Hive , our Benefits & Wellbeing platform -filled with retail discounts, a Wellbeing Hub supporting your physical & mental health, a Celebrating You section recognising our valued team members, and a Grow with Us area packed with development opportunities and training. Role Responsibilities: WHAT YOU'LL DO AS A ROOM LEADER Create engaging, exciting learning experiences for children Lead & inspire your nursery team with enthusiasm & creativity Support children's development & maintain positive relationships with families Plan fun, educational activities to spark curiosity & growth Ensure the highest standards of health, safety, and hygiene Required Qualifications: ARE YOU OUR PERFECT ROOM LEADER? We're searching for dynamic, passionate, and skilled childcare professionals to join our team . Do you have ? Level 3 qualification or above in early years education Experience in an early years setting , with supervisory experience an advantage-ideally as a Nursery Room Leader, Nursery Room Manager, or Nursery Practitioner Strong leadership, organisational, and communication skills to inspire and support your team A passion for fostering children's development and creating positive relationships with families This is YOUR chance to be part of something exciting, rewarding, and career-changing. APPLY NOW and start your next adventure with Busy Bees!

Astute Recruitment are supporting a valued client with the recruitment of a Temporary Office Manager for an immediate requirement based in Nottingham. This is a key, hands-on role within a small, values-driven organisation. You will act as the central point of contact, ensuring the smooth day-to-day running of the office while providing administrative support across multiple stakeholders. This position would suit an experienced Office Manager / Senior Administrator who is confident working independently and comfortable in a varied, people-facing role. Key Responsibilities Managing the day-to-day operations of the office Acting as the first point of contact for calls, emails, and visitors Providing administrative support to senior stakeholders and wider team Coordinating office activities and ensuring a smooth-running environment Supporting multiple functions including finance, operations, and general administration Maintaining organised records, documentation, and filing systems About You Previous experience as an Office Manager, Senior Administrator, or similar Highly organised with strong attention to detail Confident working independently and managing your own workload Professional and personable, with strong communication skills Comfortable in a varied role supporting multiple individuals/functions Reliable and able to take ownership of office operations Other roles you may have applied for: Office Manager, Senior Administrator, Administrative Manager, Office Coordinator, Business Support Manager, Operations Administrator, Operations Coordinator.

Job Title: Fraud/Complaints Contact Center Manager (CCM) Department: Operations Management Responsibility for: Assistant Contact Centre Managers (ACCM) Travel Required : No Reports to : VP / Director of Delivery Location: Site-Based or Working At Home Contract Type: TBC Grade: TBC Job Summary / Overview The Fraud/Complaints CCM is the manager of the staff, premises, operations and their relationship with the Clients as appropriate for his or her programme/s and site/s, ensuring that financial and quality targets are achieved according to budget, using Teleperformance standards that are applicable for the business. The CCM is responsible for operational delivery (Performance and P&L), the role based on site and/or working at home (WAH). In Complaints you will manage the LOB you must ensure customer complaints are investigated, resolved, and reported in line with company policies, regulatory requirements, and customer service standards. The role focuses on improving complaint resolution efficiency, identifying root causes, and driving continuous improvement to enhance the overall customer experience. With our Fraud telephony lines, you will manage an LOB and play a key role in protecting our customers by identifying and mitigating fraud threats. You will work collaboratively with stakeholders across the business, leveraging your expertise to help assess and enhance fraud controls. Additionally, you will engage with industry bodies and regulators to ensure alignment with best practices and regulatory requirements. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Manages and is responsible for day-to-day activities of one or more unit of operations Is fully accountable for performance of their business unit/s across all business and client targets, including all financial metrics, client KPIs, absence, attrition, engagement and others as appropriate, and takes appropriate steps with their teams (with the support of others where appropriate) to ensure good performance is consistently achieved Strategically plans with VP / Director of Delivery and executes to enhance profitability, productivity, and efficiency throughout the company's operations Owns the delivery of all financial targets and GM, by setting appropriate budgets, controlling spend and creating plans to rectify if not on target to deliver against financial forecasts Manage the daily/weekly/monthly P&L Oversees the daily operation of the call centre and its various components, ensuring SOW compliance and KPI goals. Including CSAT, ESAT and KSAT Prepares/reviews financial and/or operational analysis and reports on a daily / weekly / monthly basis Spends time on floor to audit current procedures to monitor and improve efficiency of operations Implements processes to ensure that teams can manage their operations intra-day, by day, week and month to prioritise their actions for the day Leads, manages, develops and motivates a team of ACCM's in line with organizational management processes (TOPS) with the focus on developing a highly motivated Contact Centre Carries out monthly 121s, as well as quarterly reviews and annual appraisals of performance for each ACCM, highlighting areas for coaching, training, and further development. Puts activities in place to progress performance improvements or personal development as needed Ensures ACCMs and Team Leaders in business unit/s are likewise carrying out reviews with their direct reports and performs audits to ensure high quality conversations are taking place, and appropriate support is being applied Participate in monthly and quarterly ATAC meetings Continuously investigate and introduce process improvement measures and either signing off actions or raising to a higher level if appropriate Demonstrates expertise on Teleperformance's tools, service offerings and processes, and a deep understanding of the client's requirements, to enable identification of appropriate solutions to increase performance, quality and customer experience outputs. Can also confidently talk about these options to prospective new clients and host visits to their business unit/s to showcase Teleperformance's capabilities Hosts client MBRs and QBRs as needed to ensure ongoing client confidence of performance and development of strategic direction for the business area/s Develops or assists with the development and implementation of policies and procedures consistent with those of the organisation Builds relationships and works closely with own team and key stakeholders to achieve optimum performance and engagement levels at all times, developing and implementing strategic initiatives across the site with their support Fosters a culture of high employee engagement, where local, national and global recognition programmes, awards, incentives and engagement initiatives are delivered effectively on site Creates opportunities for employees in their business unit/s to regularly voice their opinions, feedback, ideas and concerns, and responds swiftly to effectively resolve any issues. Works together with their teams and other stakeholders as necessary to identify issues and generate action

Interim Finance Manager Location: Chelmsford (Hybrid) Rate: 450 - 550 per day We are supporting a well-established and growing construction business in Chelmsford to appoint an Interim Finance Manager during a key period for the organisation. This is a broad, hands-on role offering a strong blend of financial reporting and FP&A responsibilities, with exposure to joint ventures and close interaction with operational and commercial teams. The position will suit a proactive finance professional who can quickly take ownership and add value in a fast-paced environment. The Role Preparation and ownership of monthly management accounts, including variance analysis and commentary Leading the month-end close process, including posting journals and ensuring accuracy of financial data Full ownership of balance sheet reconciliations and maintaining strong financial controls Supporting cashflow management and oversight of cash books where required Budgeting, forecasting and financial planning, working closely with senior stakeholders Supporting the audit process, including preparation of audit schedules and liaising with external auditors Involvement in joint venture accounting and reporting Business partnering with operational and commercial teams to provide financial insight and support decision-making Essential Experience Proven experience producing monthly management accounts and owning the month-end process Strong technical accounting skills, including journals and balance sheet reconciliations Experience operating in a hands-on Finance Manager role within a fast-paced environment Desirable Experience Previous experience within construction or housebuilding Exposure to joint ventures and related accounting Experience supporting budgeting, forecasting and wider FP&A processes Experience liaising with auditors Familiarity with systems such as COINS or Anaplan If this opportunity could be of interest, please get in touch to discuss further.

We're supporting a well-established and growing law firm who are looking to recruit a Junior Practice manager to support across their offices in the Midlands. This is an excellent opportunity for someone with a strong background in the legal who is keen to take on a varied and engaging role while playing an active part in the continued growth of the company. The Role Working closely with the practice manager, you'll support on a broad range of matters and help strengthen the firm's presence and ensuring the smooth running of the business day to day. To be considered for the role, you'll require the following essentials: Previous experience working in a law firm Excellent organisational skills and high attention to detail A proactive approach to business development and client relationship building Confident communication skills and a professional, client-focused manner A positive attitude and a strong team ethic The ability to work independently and collaboratively as part of a small team Within this position, you'll be supporting the practice manager with the below: Overseeing the administrative and operational functions of the branches Implementing office policies, procedures, and risk management protocols Ensuring the smooth running of the offices on a daily basis Supervising and supporting administrative staff, including recruitment and performance management Managing staff cover, including annual and sickness leave scheduling Supporting business development and marketing initiatives Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support. Talk Staff Recruitment act as an Recruitment Agency in relation to this vacancy. See our website for more details and jobs available - (url removed) (phone number removed)

Pricing Manager 50,000 - 60,000 + Benefits UK (Remote/Hybrid) Are you the "Excel Legend" in your current office? Do you enjoy getting under the hood of a dataset to find out what's actually happening with the margins? We are representing a well-established national group looking for a Pricing Manager to lead their day-to-day commercial data function. This is a hands-on role perfect for a technical specialist who loves building tools and ensuring pricing accuracy across a large business. The Core Mission As the Pricing Manager, you will be the lead specialist for the group's pricing integrity. You'll be responsible for maintaining and updating the models that keep the business competitive. This isn't just about high-level theory; it's about the "nitty-gritty" of data-ensuring cost changes are reflected accurately and margins are protected. The Excel Standard We'll be honest: if you don't love spreadsheets, you won't love this role. We need a Super-User who can navigate complex workbooks with ease. You should be comfortable with: Model Maintenance: Taking existing pricing models and making them faster, better, and more accurate. Advanced Logic: High proficiency in SUMIFS, INDEX/MATCH, and data arrays. Data Cleaning: Using Power Query to pull together data from different parts of the business without breaking a sweat. Reporting: Creating clear, functional dashboards that the sales teams can actually use. What You'll Be Doing Price Implementation: Managing the end-to-end process of price changes and updates across the system. Margin Support: Providing the commercial teams with the data they need to make informed decisions. Trend Analysis: Spotting patterns in product performance and flagging risks or opportunities to senior management. Process Improvement: Finding ways to automate the boring stuff so you can focus on the interesting data. The Ideal Profile Highly Analytical: You likely come from a Pricing, Commercial Analysis, or Finance background. The "Fixer": You enjoy troubleshooting data errors and building robust templates. Detail Oriented: You're the person who catches the decimal point error before it goes live. Communication: You can explain a data trend to a non-technical colleague without using too much jargon. What's in it for you? This is a fantastic opportunity for a Senior Analyst or an established Pricing Manager to own the pricing function for a respected group. It offers a stable environment, a supportive team, and the chance to be the definitive technical expert in your field. Think you have the Excel skills we need? Apply with your CV today.

Sewell Wallis is partnering exclusively with a growing business based in Barnsley, South Yorkshire, who are looking to recruit an Assistant Management Accountant to their team. This Assistant Management Accountant role reports directly to the Financial Controller, who will be a brilliant mentor for a candidate who has ambitions to progress within a business. This role would suit a candidate who has a desire to learn and expand their base of knowledge and gain exposure to wider finance functions. If you're working in a similar Assistant Management Accountant level role and wanting to take the next step in your career, I'd love to hear from you! What will you be doing? Management accounts production and support for allocated contracts, being the key finance contact across these contracts. Liaising with site teams and operational managers to gather information relevant to the reporting function. Involvement in Monthly meetings with operational leaders to provide them with figures and details of how their work areas are performing against budgeted expectations. Support with the delivery of high-quality regular reporting, analysis and insights to business, forecasts, budgets and business plans with no surprises Raising of Sales Invoices in a timely manner. Support the team in providing data analysis required through the annual statutory audit Key commercial impact. Accurate and timely reporting along with financial analysis and commercial awareness to contribute to effective operational decision making. Other ad-hoc duties specified by Financial Controller. Helping to drive continuous improvement through system processes and management information across the finance function. Maintaining Group reporting deadlines and ensuring that group accounting dates are met. What skills will you need? Previous experience within a similar role. Working towards a recognised accounting qualification (AAT or chartered). Strong IT knowledge, especially in Excel and accounting systems. Attention to detail Financial awareness The ability to build relationships through effective communication. A quick learner with the ability to retain and implement information and deliver the required outputs. What's on offer? Study Support Bonus 25 days holiday + bank holidays Flexible working hours Westfield Health Please apply below, or for more information, contact Lawrie Bacon. To apply please send your CV, quoting our reference and specifying which website you saw this position advertised on. Due to the high volume of applications please accept that if we have not responded to your application within seven days, your application has not been successful. Sewell Wallis is a specialist recruitment company with a vast amount of experience in our industry we offer permanent, temporary and interim recruitment support for accounting and finance, human resources and business support positions. We recruit at all levels within finance from Purchase Ledger Administrator and Credit Controller level through to Financial Controller and Director positions. With offices in Sheffield and Leeds, we are well situated to cover all of South Yorkshire, West Yorkshire and Manchester. Please visit our website for more information on accountancy and finance jobs and human resources or business support positions.

RECfinancial are supporting a growing, well established business in Oakham as it looks to recruit an experienced Payroller to join its friendly, professional team. Due to the roles location it is commutable from Leicestershire and also areas of Northamptionshire. This is a key role within a busy finance and HR function, ideal for someone who enjoys variety, ownership, and being the go to person for both employees and managers. What You ll Be Doing You ll take full ownership of two monthly payrolls, covering 300 employees, ensuring every payment, record, and compliance detail is handled accurately. Alongside payroll, you ll provide broad HR administrative support, helping maintain smooth operations across the business. Payroll Responsibilities End to end payroll processing for two monthly payrolls (300?employees) Managing starters, leavers, and changes Ensuring compliance with HMRC and pension requirements Maintaining accurate records using Excel and payroll systems Producing reports and reconciliations HR Administration Maintaining digital employee records and updating data Supporting managers with policy queries and documentation Assisting with onboarding and general HR coordination Ensuring a consistent, professional HR service across the business About You Proven experience across end to end payroll Confident using payroll systems and Excel Strong attention to detail and accuracy Comfortable managing high volumes of data and deadlines Friendly, approachable, and professional communication style On Offer Salary of up to £38,000 depending on experience Full Time role (M-F 40 hours per week) A nice benefits package This is a growing organisation with a supportive, down to earth culture. You ll be joining a team that values accuracy, collaboration, and continuous improvement, where your contribution genuinely makes an impact. If you re looking for a stable, long term role with variety, autonomy, and a great working environment, this could be the perfect next step. Apply today or contact RECfinancial for a confidential conversation. INDSH

Sales Ledger Clerk Department Finance / Accounts Reports To Head of Finance Job Purpose The Sales Ledger Clerk is responsible for the accurate and timely management of the sales ledger, ensuring sales invoices are raised correctly, customer accounts are maintained, and outstanding debts are actively managed. The role supports cash flow, customer relationships, and the overall efficiency of the finance function. Key Responsibilities Raise and issue sales invoices accurately and in a timely manner Maintain and update customer accounts and master data Allocate customer payments, including BACS, cheques, and card payments Monitor aged debtor balances and carry out credit control activities Chase overdue payments professionally via phone and email Add sales invoices to the cashflow accurately Resolve customer invoice and payment queries promptly Prepare aged debtor and sales ledger reports for management Reconcile sales revenue and customer statements and investigate discrepancies Assist with month-end and year-end sales ledger processes Ensure compliance with internal controls and finance procedures General Finance Duties Assist with month-end processes, including ledger reconciliations Support audits by providing documentation and explanations as required Liaise with internal departments to resolve finance-related queries Maintain confidentiality and data accuracy at all times Support the Finance Manager with ad-hoc finance tasks as required Key Skills & Competencies Strong attention to detail and high level of accuracy Good organisational and time management skills Ability to manage multiple priorities and meet deadlines Confident communicator, both written and verbal Problem-solving mindset with a proactive approach Ability to work independently and as part of a team

Responsible To: Head of Grant, Trust & Corporate Fundraising Location: Home based, with occasional travel required Salary: £34,000 - £37,667 depending upon experience plus 8% employer pension contribution Hours: 37 hours per week (1 FTE) Contract: Established post Job Purpose Lead growth of corporate fundraising and corporate partnerships, guided by Butterfly Conservation's Corporate Fundraising Plan. Identify, cultivate, secure and deliver corporate partnerships applying a coordinated and proactive approach. Ensure effective delivery within the corporate fundraising stream and appropriate corporate stewardship, with the support of the Corporate Fundraising Officer. Deliver actions that lead to the meeting of Butterfly Conservation's Fundraising Target and which secures good return on investment. Main Responsibilities Planning, and continually reviewing, the Corporate Fundraising Team work programme and working with the Corporate Fundraising Officer in executing it so as to deliver impact. Identifying, building and maintaining a strong, diverse pipeline of corporate prospects. Implementing a proactive acquisition approach to securing new corporate support that delivers financial and/or social value gains for our charity, including the negotiation and drawing up of partnership agreements. Personally managing and stewarding a portfolio of corporate relationships, providing an outstanding supporter experience which seeks to sustain and grow corporates' support. Providing corporate fundraising advice, materials and updates to colleagues/Branches and working with the Head of Grant, Trust & Corporate Fundraising to deliver training to staff, the Senior Leadership Team, Council of Trustees and BC Trading Company Board, as required. Working with teams across the organisation to develop and prepare tailored cases for support/proposals and bespoke updates/reports to corporate donors. Collaborating with the Finance Team to ensure appropriate invoicing, accurate income coding/recording and contract compliance. Monitoring corporate relationship and income performance so as to provide data that can feed into reports and analysis, which can inform our Senior Leadership Team, Council of Trustees and BC Trading Company Board. Following relevant policies and procedures, such as those relating to data management and our Ethical Fundraising & Donation Acceptance Policy. Ensuring the effective promotion and/or dissemination of Butterfly Conservation's 'Corporate Supporters Pack' and 'Work for Good' platform (managed for lower level donations), providing clarification to corporates and/or identifying potential for uplift, to then pursue, as necessary. Line managing and supporting the Corporate Fundraising Officer, driving performance and innovation through a solution focused approach and ensuring appropriate prioritisation of workload. Maintaining and updating records to keep track of corporate prospects and corporate approaches, communications and agreements, in files, spreadsheets and on the CRM so that the are a reliable and trusted source of information. General Promote BC's values (Excellence, Passionate, Inspiring, Collaborative) ensuring they are adopted in all aspects of the role. Undertake any other reasonable duties as required and commensurate with the grade of post. Undertake all duties and responsibilities in compliance with the rules and regulations encompassing equal opportunities to help foster a diverse workforce. Work in accordance with BC's policies, procedures, and codes of conduct. Actively participate in on-going professional development activities. Candidates must have the right to work and be resident in the UK. We reserve the right to close the vacancy early before the advertised closing date and time. Closing date: 1st June 2026, 12pm Interviews will be held on 8th - 10th June 2026 REF-

Contact Centre Senior Manager Salary: £53,451 - £57,186 Contract: Permanent, full time Location: West Yorkshire Police Looking for a leadership role where you can make a real impact in a high performing, fast paced operational environment? This is a key position within West Yorkshire Police s Contact Directorate, providing strategic leadership across a complex operational portfolio serving the public, officers, staff and partner agencies. You will lead and motivate teams to deliver a high quality, timely and professional service while ensuring the smooth delivery of emergency and non emergency communications. As a senior manager, you will play a critical role in shaping service performance, supporting staff wellbeing, driving continuous improvement and ensuring compliance across multiple operational functions. You will also act as a vital liaison point co ordinating communication and service delivery between internal departments, the public and external agencies. This is an excellent opportunity for an experienced leader with strong operational insight, excellent people skills and a passion for delivering public focused service excellence in a demanding and rewarding environment. Role and Responsibilities As a Senior Manager, you will hold a pivotal responsibility in ensuring the effective leadership, strategic direction and operational performance of the Contact Directorate. Key Duties: • Lead by example, upholding the Police Code of Ethics and ensuring staff consistently reflect Force values • Manage staff performance, attendance and wellbeing in line with policies and procedures. • Maintain strategic oversight of Contact Centre teams, ensuring effective recruitment, training and resource deployment • Drive continuous improvement through operational planning, efficient resource coordination and preventative policing approaches • Ensure compliance with HMICFRS, national standards and Force strategies through effective partnership working • Monitor and evaluate performance to improve service delivery, user satisfaction and service recovery • Provide clear, ethical operational advice to internal and external stakeholders. • Support budget management, including funding negotiations, contract oversight and efficient resource use • Develop staff capability through targeted support, skills development and behavioural guidance • Oversee the maintenance and continuity of technological systems, ensuring effective procedures and resource allocation Expectations To succeed in this role, you will be expected to: • Communicate effectively with staff, partner agencies and senior stakeholders • Demonstrate strong leadership, analytical and decision making skills • Apply operational knowledge to support service delivery improvements • Work confidently with policies, risk management processes and operational planning • Manage high pressure workloads and make timely, informed decisions • Maintain a flexible and adaptive approach within a demanding environment • Operate collaboratively across districts and specialist departments Essential Criteria • Proven senior managerial experience in a large commercial or public sector call centre environment • Strong written, verbal and interpersonal communication skills • Strong analytical, leadership and innovation capabilities • Experience of change management • Knowledge of financial and budgetary principles • Experience working within a Contact Centre environment • Ability to share managerial responsibility for approximately 650 staff • Ability to analyse information and produce detailed reports • Knowledge of GDPR, the Computer Misuse Act, MOPI and Force policies • Basic understanding of budgeting, financial systems and contract management • IOSH Managing Safely (or equivalent) • Willingness and ability to travel across West Yorkshire and attend local, regional and national meetings Benefits West Yorkshire Police staff can access a wide range of benefits designed to support work life balance, wellbeing, development and financial security. These include: • Generous annual leave allowance - 27 days annual leave, rising to 32 days after five years of service plus bank holidays (bank holidays to be worked on a rota basis, incurring additional compensation) • Office based SLT across the force as required • Membership of the West Yorkshire Pension Fund, a secure Defined Benefit CARE (Career Average Revalued Earnings) pension scheme • Access to savings, discounts and cashback rewards through staff schemes, including eligibility to purchase a Blue Light Card and membership to the Company Shop (membership fees to be paid by employee) • Access to Employee Assistance Service accessible 24/7, providing counselling and financial advice for you and your immediate relatives • Membership options for the Police Treatment Centre and The Police Children s Charity (eligibility-dependent) • Opportunities for career development and training • Supportive HR policies, including maternity, paternity and other family-friendly provisions • A meaningful career with a clear sense of purpose supporting policing services that protect communities • Option to sign up to our Cycle to work scheme (eligibility-dependent) This post will close at 23:55 hours on 9th May 2026 How to Apply Join us in leading a vital operational function that supports communities across West Yorkshire The vacancy will close on 09/05/2026 at 23:55 hours. The successful candidate will be subject to personal and financial vetting checks prior to appointment.

We're Enterprise Mobility. A family-owned, world-class portfolio of brands that includes household names such as Enterprise Rent-A-Car. With a $39 billion turnover and nearly 90,000 team members across 95 countries, we've grown from a pioneering idea over 65-years ago, to the global mobility leader we are today. Why join the Management Training Programme? As a Management Trainee, you'll have the freedom and support to explore your leadership potential - and the opportunity to become a branch manager in one of our retail operations in as little as two years. In fact, most of our senior leaders began their careers in this very role - including our current CEO. From day one, we'll invest in you. You'll be in a supportive environment where you'll take on real responsibilities and gain invaluable hands-on experience in customer service, sales, marketing, finance, operations, and more. We work hard and reward hard work Your work will be recognised with performance-based incentives and opportunities for continued promotion. Our unique promote-from-within culture means you can keep your career moving forward without having to change organisations. Award-winning training and development Whether you're building on existing strengths or developing new ones, your growth is our priority. Through classroom learning, on-the-job training and mentorship, you'll have the tools and support to take the next step - and the one after that. Responsibilities From your very first day, you'll be trusted with real responsibility and exposed to all areas of our business. You'll develop skills in: Customer Service: deliver exceptional experiences by confidently handling reservations, resolving enquiries, and building rapport with a diverse range of customers. Sales and Marketing: connect with local business partners, grow your network and develop lasting relationships. Financial Control and Profitability: understand the financial mechanics of a successful business, including cost control and interpreting profit and loss statements. Operations and Logistics: learn how to manage a fleet, plan strategically, and drive performance. Leadership and Development: take the lead in mentoring, training, and developing your own team - with the opportunity to manage and promote others as you grow. Qualifications A Bachelor's degree is preferred; however, professional experience can be substituted if applicable. You must have a full manual UK driving licence, but we do make accommodations for applicants who don't drive due to a disability. No drug or alcohol related offence on driving record within the last five years is permitted. Join us, and not only we will offer you the freedom to explore your potential, but the opportunity to progress forward on your own career path. Ready to make your move?

Job Title: Front of House, Concierge/Receptionist Team/Department: House & Conferencing / Finance & Services Hours: Job Share 25 Hours per week (0.625 FTE) Salary Range: £32,000 - £35,000 FTE per annum Contract: Fixed Term to Permanent (12 Months) Reporting to: House & Conferencing Manager Other Key Relationships: Director of Finance & Services House Maintenance Manager HR & Compliance Officer (Health & Safety) All Tenants and Staff of Mothers Union Mothers Union Mothers Union is a women-led, international Christian movement dedicated to ending poverty, violence and social injustice in communities in the UK and around the world. Active for 150 years, with over 4 million members in approximately 84 countries, we work with people of all faiths and none, transforming lives, strengthening families and communities, and advocating for meaningful change. Rooted in kindness, faith and compassionate action, we strive to create a better future where everyone has the opportunity and resources to thrive. Role Purpose The Front of House & Security staff play a pivotal role within the Head Office of Mothers Union, called Mary Sumner House, acting as the primary point of contact for all visitors, tenants, and clients. This role is responsible for delivering a professional, secure, and high-quality front-of-house experience while supporting the smooth day-to-day operation of a busy conference and office environment within a Grade II listed building in Westminster. The postholder will ensure the effective coordination of meeting room bookings, uphold security and health & safety standards, and contribute to maintaining an exceptional environment that reflects the organisation s values. Working independently and collaboratively, they will support the broader facilities and tenant management and conference operations. Core Responsibilities To provide a professional, welcoming and secure front of house service for Mothers Union, acting as the first point of contact for all visitors, members, guests, tenants and clients. To maintain the security of the building and staff by monitoring access, CCTV and emergency procedures. To assist with meeting-room bookings. To deliver exceptional customer service and a premium experience for all tenants, clients, guests and VIPs. To maintain a safe, secure, welcoming and immaculate environment in line with brand standards and health & safety protocols. Detailed Tasks Front of House / Reception Welcome visitors, guests, tenants and clients warmly and professionally, ensuring a first-class, personalised and memorable experience for every arrival and departure. Manage VIP arrivals and departures with seamless, attentive and personalised service. Greet and assist professionally; provide information, directions, to desired locations and general support as required. Answer mainline overflow calls, in addition to routed room booking calls and respond to emails courteously, promptly and efficiently, redirecting or handling enquiries appropriately. Deal with any queries or concerns from guests/clients with professionalism and problem-solving skills. Create and maintain positive rapport and excellent professional relationships with guests, clients, tenants and team members. Ensure all internal and external clients feel valued and supported at all times. Receive, and distribute incoming post and deliveries acting as the building s Post Master to include franking the outgoing MU related post. Maintain general tidiness, cleanliness and a professional standard in all front-of-house areas and customer suites. Security Sign in all visitors and issue access passes to contractors in accordance with building procedures. Maintain lobby presence and ensure entrance doors are covered at all times. Assist in emergency situations (including fire evacuations, incident isolations and drills) and ensure common areas and fire exits remain clear. Understand and strictly adhere to health & safety policies, security measures, building access control protocols and SOPs. Conferencing & Meeting Room Support To handle enquiries, take and manage bookings for meeting rooms. In the absence of the Conference Manager, cover bookings, administration and liaison with the facilities team to ensure rooms are set up correctly with refreshments and AV equipment. General MU Operational Support 1. Contribute to the continuous improvement of front-of-house services and operational processes within Mary Sumner House. 2. Undertake any other duties as may reasonably be required by your Line Manager or Department Director, in line with the scope and responsibilities of the role to support the wider organisation. Working for Mothers Union Detailed package, benefits and wellbeing package: 5 weeks holiday a year, with additional paid leave when the office closes over the Christmas Break (pro rata for part-time staff) given at the discretion of Mothers Union 2 days paid volunteering leave (pro rata for part-time staff) Employer pension scheme with 7% employer contribution Enhanced maternity, paternity and adoption leave and pay Employee Assistance Programme including Virtual GP and Coaching Life Assurance Annual Season Ticket Loan Bike purchase salary sacrifice scheme (Cycle2Work) Eye care voucher and an allowance towards glasses Work Location/Hybrid Working Pattern This role will be based at our Head Office in central London and does not fall under the organisational hybrid working policy due to the nature of the position. Working pattern is flexible for the right combination of individuals, and will be agreed in conversation with the other candidate due to the nature of the job share. We are looking to cover the hours of 8am to 6pm, Monday to Friday ideally split into morning and afternoon shifts to allow lunchtime cover, flexibility during busier periods and sustainability to provide appropriate cover for each other during periods of annual leave. How to Apply Please use your CV and cover letter as an opportunity to tell us a bit more about who you are as a person. We want to understand how you as an individual are going to be a great fit for this role. We will be scheduling first round interviews as candidates apply, we will then complete a round of second interviews with a shortlist of candidates once the advertising has closed, with the view to appointing the role as soon as possible after that. Application Deadline 31st May 2026 Right to Work Employment right to work checks are mandatory and a legal requirement to work in the UK before you are employed. Mothers Union unfortunately, is not in a position to offer sponsorship for visas and all applicants will need to have, and be able to prove, the right to work in the UK on a permanent basis or for at least the duration of the fixed term of 12 months. DBS Checks This vacancy is subject to a DBS check if you are successfully selected. Equal Opportunity Mothers Union is an Equal Opportunity Employer. We celebrate diversity and are committed to create an inclusive environment for all employees. Diversity & Inclusion Mother s Union is committed to ensuring equality of opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds to apply for this role. We are committed to being an inclusive and welcoming place to work to achieve greater results for the community we support. We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment. Safeguarding Policy Mother s Union has its safeguarding principles embedded in all services we provide in Britain & Ireland. Mothers Union is committed to promoting a safer environment and culture for all involved in our projects, programmes, initiatives and activities. So that this can be achieved, it is essential to understand that this policy applies to everyone working on behalf of Mothers Union, namely senior managers, board of trustees, paid staff, volunteers, members, affiliates and contracted consultants. Person Specification AREAS AND CRITERIA ESSENTIAL DESIRABLE Skills and Experience Minimum 2 years experience in a corporate, administrative or luxury hospitality role Experience in front of house and reception procedures, within a conferencing environment General understanding of the charity sector and what motivates the individuals that choose this line of work Strong IT skills, including high levels of proficiency in all aspects of Microsoft Office, especially Excel Experience using and interacting with iVVy (Conferencing Management) and Dynamics 365 (CRM Database) Impeccable personal presentation; confident, welcoming and professional demeanour Strong customer-service focus with genuine interest in people; friendly, calm and approachable Strong communication and interpersonal skills for communicating face-to-face . click apply for full job details

Pensions Specialist - 12 Month Contract Location: London (Hybrid - 2 days onsite, Tuesdays mandatory) Rate: 33.93 per hour (Umbrella) Start: ASAP Overview An opportunity has arisen for an experienced Pensions Specialist to support the delivery and transition of LGPS administration within a large public sector Shared Services environment. This role will focus on delivering high-quality pension administration and embedding sustainable processes for long-term service delivery. Key Responsibilities Deliver end-to-end LGPS administration (starters, leavers, retirements, estimates) Perform complex pension calculations, including CARE schemes Manage and resolve technical LGPS queries Review submissions to third-party administrators Work closely with Payroll and HR teams Produce and maintain process documentation and guidance Support stakeholder engagement and service transition into BAU Essential Requirements Recent, hands-on LGPS administration experience (essential) Strong knowledge of full pension lifecycle processing Experience using LGPS systems/portals Confident handling complex calculations and queries independently Desirable Experience in HR Shared Services Public sector or local authority background Strong attention to detail and process improvement experience We can only consider applications from those eligible to work in the UK for this position. This position will require some additional checks, to ensure you can access the site worked as needed. For more information on this position, please contact Marika Powell at ARM on (phone number removed) or email your CV and covering letter to . Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.

Senior Asset ManagerLocation: Leicester Salary :£51356 to £54495We are seeking an experienced and commercially astute senior property surveyor to provide decisive leadership and drive value from a diverse portfolio of land and buildings.This is a senior role with responsibility for leading people, optimising asset performance, delivering revenue growth and capital receipts, and ensuring assets supp click apply for full job details