Private Sector Housing Manager (Initial 3-month contract) Location: Surrey (Hybrid Working) Rate: 450 - 550 per day (DOE) A Surrey-based Local Authority is seeking an experienced Private Sector Housing Manager to join their team on an interim basis. This is an excellent opportunity for a well-rounded Private Sector Housing Manager with strong leadership capability and operational experience across Private Sector Housing to take on a key role within the service. The Role As a Private Sector Housing Manager , you will oversee the delivery of a busy and high-performing Private Sector Housing service. You will be responsible for managing a team of officers, ensuring effective service delivery across enforcement, housing standards, and HMO regulation. You will play a key role in supporting both operational delivery and service improvement, working closely with senior stakeholders and other departments. Key Responsibilities Manage and lead a Private Sector Housing team, ensuring effective delivery across all service areas Oversee Private Sector Housing functions including HHSRS inspections, HMO licensing, and enforcement activity Provide strong staff management, including performance management, mentoring, and support to officers and Team Leaders Deliver and support project-based initiatives within the Private Sector Housing service (project management experience desirable) Ensure the service is compliant with current legislation, including a strong understanding of the Renters Reform agenda Work collaboratively with internal and external stakeholders to drive improvements within Private Sector Housing Maintain a consistent and high-quality approach across all areas of Private Sector Housing About You Extensive experience within Private Sector Housing Previous experience operating at Manager level within a Local Authority Strong experience managing staff and leading teams A well-rounded understanding of Private Sector Housing, including enforcement, HMOs, and housing standards Project management experience is preferable Knowledge of the Renters (Reform) Act and wider legislative changes Team Leaders are also encouraged to apply if you have strong leadership experience and are looking to step up into a Manager position. For more information, give me a call on (phone number removed) or email (url removed)
May 06, 2026
Contractor
Private Sector Housing Manager (Initial 3-month contract) Location: Surrey (Hybrid Working) Rate: 450 - 550 per day (DOE) A Surrey-based Local Authority is seeking an experienced Private Sector Housing Manager to join their team on an interim basis. This is an excellent opportunity for a well-rounded Private Sector Housing Manager with strong leadership capability and operational experience across Private Sector Housing to take on a key role within the service. The Role As a Private Sector Housing Manager , you will oversee the delivery of a busy and high-performing Private Sector Housing service. You will be responsible for managing a team of officers, ensuring effective service delivery across enforcement, housing standards, and HMO regulation. You will play a key role in supporting both operational delivery and service improvement, working closely with senior stakeholders and other departments. Key Responsibilities Manage and lead a Private Sector Housing team, ensuring effective delivery across all service areas Oversee Private Sector Housing functions including HHSRS inspections, HMO licensing, and enforcement activity Provide strong staff management, including performance management, mentoring, and support to officers and Team Leaders Deliver and support project-based initiatives within the Private Sector Housing service (project management experience desirable) Ensure the service is compliant with current legislation, including a strong understanding of the Renters Reform agenda Work collaboratively with internal and external stakeholders to drive improvements within Private Sector Housing Maintain a consistent and high-quality approach across all areas of Private Sector Housing About You Extensive experience within Private Sector Housing Previous experience operating at Manager level within a Local Authority Strong experience managing staff and leading teams A well-rounded understanding of Private Sector Housing, including enforcement, HMOs, and housing standards Project management experience is preferable Knowledge of the Renters (Reform) Act and wider legislative changes Team Leaders are also encouraged to apply if you have strong leadership experience and are looking to step up into a Manager position. For more information, give me a call on (phone number removed) or email (url removed)
We're recruiting an experienced Complaints and Repairs Officer to join a busy Temporary Accommodation and Resettlement service within a London local authority. This role will focus heavily on managing complaints, repairs casework and resident enquiries across temporary accommodation services. You will be responsible for investigating complaints, responding to Ombudsman and Members enquiries, liaising with residents and managing agents, and ensuring repairs and property-related issues are resolved effectively and in line with corporate policies and procedures. The successful candidate will have strong written and verbal communication skills alongside experience within temporary accommodation, housing management, property management, repairs and maintenance, or complaints handling within a local authority or housing setting. The Role - Manage complaints and repairs casework across temporary accommodation services. - Investigate Stage 1 and Stage 2 complaints in line with the council's corporate complaints policy. - Respond to Members enquiries, Ombudsman enquiries and escalated resident concerns within required timescales. - Liaise directly with residents, landlords, managing agents, contractors and internal teams to resolve accommodation and repairs issues. - Draft high-quality written complaint responses, investigation findings and case updates. - Monitor and progress repairs issues within temporary accommodation, ensuring timely resolutions and clear communication with residents. - Investigate disrepair concerns, service failures and property-related complaints across temporary accommodation placements. - Carry out property inspections, tenancy audits and follow-up visits where required. - Work collaboratively with procurement, placement and housing management teams to minimise disruption to residents. - Escalate complex safeguarding, health and safety or property concerns appropriately. - Maintain accurate records, reports and complaint logs on housing management systems. - Monitor trends and recurring issues to support service improvement and better resident outcomes. - Support the wider Temporary Accommodation and Resettlement team with accommodation-related casework when required. - Ensure all work is delivered in line with housing legislation, temporary accommodation policies and information governance requirements. Key Requirements - Experience handling complaints, repairs casework or resident enquiries within a housing or temporary accommodation environment. - Strong background in temporary accommodation, housing management, property management, repairs or maintenance services. - Experience responding to complex complaints, Members enquiries or Ombudsman cases. - Excellent written communication skills with the ability to produce professional and detailed complaint responses. - Strong verbal communication and customer service skills. - Ability to investigate issues thoroughly and manage sensitive conversations with residents professionally and empathetically. - Experience liaising with contractors, landlords, agents and internal departments to resolve repairs and accommodation issues. - Good understanding of housing standards, repairs processes and temporary accommodation challenges. - Ability to manage a busy and varied caseload effectively under pressure. - Strong organisational skills and attention to detail. - Good IT skills and experience updating housing or case management systems. - Understanding of data protection, safeguarding and resident-focused service delivery. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you are currently satisfied in your role, we welcome calls from Complaints Officers, Repairs Officers, Temporary Accommodation Officers, Housing Officers and Property Management professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in housing recruitment. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
May 06, 2026
Contractor
We're recruiting an experienced Complaints and Repairs Officer to join a busy Temporary Accommodation and Resettlement service within a London local authority. This role will focus heavily on managing complaints, repairs casework and resident enquiries across temporary accommodation services. You will be responsible for investigating complaints, responding to Ombudsman and Members enquiries, liaising with residents and managing agents, and ensuring repairs and property-related issues are resolved effectively and in line with corporate policies and procedures. The successful candidate will have strong written and verbal communication skills alongside experience within temporary accommodation, housing management, property management, repairs and maintenance, or complaints handling within a local authority or housing setting. The Role - Manage complaints and repairs casework across temporary accommodation services. - Investigate Stage 1 and Stage 2 complaints in line with the council's corporate complaints policy. - Respond to Members enquiries, Ombudsman enquiries and escalated resident concerns within required timescales. - Liaise directly with residents, landlords, managing agents, contractors and internal teams to resolve accommodation and repairs issues. - Draft high-quality written complaint responses, investigation findings and case updates. - Monitor and progress repairs issues within temporary accommodation, ensuring timely resolutions and clear communication with residents. - Investigate disrepair concerns, service failures and property-related complaints across temporary accommodation placements. - Carry out property inspections, tenancy audits and follow-up visits where required. - Work collaboratively with procurement, placement and housing management teams to minimise disruption to residents. - Escalate complex safeguarding, health and safety or property concerns appropriately. - Maintain accurate records, reports and complaint logs on housing management systems. - Monitor trends and recurring issues to support service improvement and better resident outcomes. - Support the wider Temporary Accommodation and Resettlement team with accommodation-related casework when required. - Ensure all work is delivered in line with housing legislation, temporary accommodation policies and information governance requirements. Key Requirements - Experience handling complaints, repairs casework or resident enquiries within a housing or temporary accommodation environment. - Strong background in temporary accommodation, housing management, property management, repairs or maintenance services. - Experience responding to complex complaints, Members enquiries or Ombudsman cases. - Excellent written communication skills with the ability to produce professional and detailed complaint responses. - Strong verbal communication and customer service skills. - Ability to investigate issues thoroughly and manage sensitive conversations with residents professionally and empathetically. - Experience liaising with contractors, landlords, agents and internal departments to resolve repairs and accommodation issues. - Good understanding of housing standards, repairs processes and temporary accommodation challenges. - Ability to manage a busy and varied caseload effectively under pressure. - Strong organisational skills and attention to detail. - Good IT skills and experience updating housing or case management systems. - Understanding of data protection, safeguarding and resident-focused service delivery. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you are currently satisfied in your role, we welcome calls from Complaints Officers, Repairs Officers, Temporary Accommodation Officers, Housing Officers and Property Management professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in housing recruitment. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Job Title: Safeguarding Manager Location: MSSC NSC, 200B Lambeth Road, London, SE1 7JY (Hybrid) Salary: £49,000 gross, per annum Job type: Full time, permanent Closing Date: 3rd May 2026 Are you a Safeguarding Manager looking for a new opportunity? The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure, while also enabling seafarers and maritime professionals to realise their potential through learning and career development. Thousands of young people take part in Sea Cadets activity every week. We want to reach thousands more. We have a strong vision and are on the cusp of rolling out a new multi-year growth strategy to meet the growing demand for what we provide for young people. We aim to equip them to achieve their potential and thrive in a rapidly changing world. We are immensely proud of the breadth, quality and safety of activities we offer to young people. We are currently looking for a Safeguarding Manager to join our team. About the role: We are currently seeking to appoint a Safeguarding Manager who will be responsible for overseeing the day to day operational safeguarding functions for our charity. You will manage a team of Safeguarding Officers to ensure that an effective and robust safeguarding service is provided. The post holder will provide professional advice and support on safeguarding matters to staff and volunteers, as well as liaising and meeting with external bodies, and occasionally delivering training. You will have experience of the voluntary youth or community sector as a direct practitioner, and knowledge of Early Help and statutory guidance relating to safeguarding children and adults at risk. You will also have experience of managing a team where safeguarding is the main focus area of your work. Our safeguarding team operates centrally in London where we are responsible for providing support, advice and guidance to our volunteers relating on all safeguarding matters across the UK. Our Safeguarding Officers act as our lead professionals in managing safeguarding casework in line with our policy, procedures, national guidance and in line with our statutory duty. Whilst this is a Monday- Friday full time position, a flexible approach to work and working patterns is a must, as is the ability to work effectively and respond appropriately in challenging circumstances. Key areas of responsibility Operational delivery Line management of the Safeguarding team Service development About you: A relevant professional qualification for example: Youth Work, Education, Early Years or demonstrable equivalent work experience. Detailed understanding of Early Help and legislation affecting safeguarding, regulatory requirements and best practice in relation to youth participation and inclusion. Knowledge and understanding of current issues and trends in safeguarding, child protection and work with children and young people. Management experience including responsibility for managing safeguarding, child protection, review or risk assessment and complaints and being the key decision maker. Experience of managing a team with an understanding of the impact and issues involved in safeguarding and child protection. Benefits: 25 days annual leave per annum, increasing with length of service Hybrid working for many roles Volunteering Leave Life assurance (4x salary) Private medical insurance Generous pension (employer contribution up to 10%) Cycle to work scheme Wellbeing portal and EAP with 121 counselling Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential. Please Note: MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer. We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC's values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire. All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check. Please click APPLY to be redirected to our website to complete your application. Candidates with experience of; Senior Safeguarding Officer, Lead Safeguarding Officer, Safeguarding Lead will also be considered for this role.
May 06, 2026
Full time
Job Title: Safeguarding Manager Location: MSSC NSC, 200B Lambeth Road, London, SE1 7JY (Hybrid) Salary: £49,000 gross, per annum Job type: Full time, permanent Closing Date: 3rd May 2026 Are you a Safeguarding Manager looking for a new opportunity? The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure, while also enabling seafarers and maritime professionals to realise their potential through learning and career development. Thousands of young people take part in Sea Cadets activity every week. We want to reach thousands more. We have a strong vision and are on the cusp of rolling out a new multi-year growth strategy to meet the growing demand for what we provide for young people. We aim to equip them to achieve their potential and thrive in a rapidly changing world. We are immensely proud of the breadth, quality and safety of activities we offer to young people. We are currently looking for a Safeguarding Manager to join our team. About the role: We are currently seeking to appoint a Safeguarding Manager who will be responsible for overseeing the day to day operational safeguarding functions for our charity. You will manage a team of Safeguarding Officers to ensure that an effective and robust safeguarding service is provided. The post holder will provide professional advice and support on safeguarding matters to staff and volunteers, as well as liaising and meeting with external bodies, and occasionally delivering training. You will have experience of the voluntary youth or community sector as a direct practitioner, and knowledge of Early Help and statutory guidance relating to safeguarding children and adults at risk. You will also have experience of managing a team where safeguarding is the main focus area of your work. Our safeguarding team operates centrally in London where we are responsible for providing support, advice and guidance to our volunteers relating on all safeguarding matters across the UK. Our Safeguarding Officers act as our lead professionals in managing safeguarding casework in line with our policy, procedures, national guidance and in line with our statutory duty. Whilst this is a Monday- Friday full time position, a flexible approach to work and working patterns is a must, as is the ability to work effectively and respond appropriately in challenging circumstances. Key areas of responsibility Operational delivery Line management of the Safeguarding team Service development About you: A relevant professional qualification for example: Youth Work, Education, Early Years or demonstrable equivalent work experience. Detailed understanding of Early Help and legislation affecting safeguarding, regulatory requirements and best practice in relation to youth participation and inclusion. Knowledge and understanding of current issues and trends in safeguarding, child protection and work with children and young people. Management experience including responsibility for managing safeguarding, child protection, review or risk assessment and complaints and being the key decision maker. Experience of managing a team with an understanding of the impact and issues involved in safeguarding and child protection. Benefits: 25 days annual leave per annum, increasing with length of service Hybrid working for many roles Volunteering Leave Life assurance (4x salary) Private medical insurance Generous pension (employer contribution up to 10%) Cycle to work scheme Wellbeing portal and EAP with 121 counselling Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential. Please Note: MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer. We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC's values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire. All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check. Please click APPLY to be redirected to our website to complete your application. Candidates with experience of; Senior Safeguarding Officer, Lead Safeguarding Officer, Safeguarding Lead will also be considered for this role.
Tenancy Management Officer Location - Bracknell Duration - 3-4 months Hourly rate - 18.37 - 24.00 per hour (Depending on payment type) Sellick Partnership Ltd assisting a well-established housing association with the recruitment of a Tenancy Management Officer to join their neighbourhood and estates team to deliver a proactive tenancy and property management service within their patches. Purpose of the Tenancy Management Officer is: To provide an exemplary customer experience that drives up satisfaction and is achieved through a proactive and comprehensive housing management offer. Working in your patch you will be visible and approachable, understand local issues, work collaboratively, and be the trusted face of organisational accountability for the quality of homes, neighbourhoods and services we provide. You will directly deliver a range of tenancy management and neighbourhood services, collaborating with key colleagues from across the organisation as well as developing relationships with other local service providers. You will aim to sustain tenancies and ensure neighbourhoods are clean, safe and a place where our customers want to live and thrive. Key duties and responsibilities Deliver a proactive face-to-face tenancy management service, building relationships with new customers within a patch. You will support the customer journey at key stages of their tenancy such as viewings, new tenancy visits, tenancy audits, end of tenancy visits and property inspections for mutual exchanges and transfers. You will also be required to oversee complex general enquiries and provide information to support complaint resolution. Deal with applications for succession, assignment and other tenancy related matters in line with legislation, policy and the tenancy agreement. Support the Housing Project Lead with the letting of new build properties and embedding new neighbourhoods. Take appropriate tenancy enforcement action, including legal proceedings when required for breaches of tenancy including tenancy fraud, nuisance behaviour, unauthorised alterations, overcrowding and abandonment. If you feel well-suited to the role or want to discuss it further, please apply or contact Josh Meek at Sellick Partnership Ltd Derby office Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
May 06, 2026
Contractor
Tenancy Management Officer Location - Bracknell Duration - 3-4 months Hourly rate - 18.37 - 24.00 per hour (Depending on payment type) Sellick Partnership Ltd assisting a well-established housing association with the recruitment of a Tenancy Management Officer to join their neighbourhood and estates team to deliver a proactive tenancy and property management service within their patches. Purpose of the Tenancy Management Officer is: To provide an exemplary customer experience that drives up satisfaction and is achieved through a proactive and comprehensive housing management offer. Working in your patch you will be visible and approachable, understand local issues, work collaboratively, and be the trusted face of organisational accountability for the quality of homes, neighbourhoods and services we provide. You will directly deliver a range of tenancy management and neighbourhood services, collaborating with key colleagues from across the organisation as well as developing relationships with other local service providers. You will aim to sustain tenancies and ensure neighbourhoods are clean, safe and a place where our customers want to live and thrive. Key duties and responsibilities Deliver a proactive face-to-face tenancy management service, building relationships with new customers within a patch. You will support the customer journey at key stages of their tenancy such as viewings, new tenancy visits, tenancy audits, end of tenancy visits and property inspections for mutual exchanges and transfers. You will also be required to oversee complex general enquiries and provide information to support complaint resolution. Deal with applications for succession, assignment and other tenancy related matters in line with legislation, policy and the tenancy agreement. Support the Housing Project Lead with the letting of new build properties and embedding new neighbourhoods. Take appropriate tenancy enforcement action, including legal proceedings when required for breaches of tenancy including tenancy fraud, nuisance behaviour, unauthorised alterations, overcrowding and abandonment. If you feel well-suited to the role or want to discuss it further, please apply or contact Josh Meek at Sellick Partnership Ltd Derby office Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
We are currently recruiting for a Housing Officer to join a busy and supportive housing team. This is a fantastic opportunity for someone with a passion for delivering high-quality housing management services and making a real difference in local communities. You will be responsible for managing a patch of properties, ensuring tenancies are sustained, and delivering excellent customer service to residents. Key Responsibilities Manage a portfolio of residential properties within a defined patch Act as the main point of contact for tenants , providing advice and support Handle tenancy management issues including sign-ups , renewals, and terminations Manage rent arrears and support income recovery Investigate and resolve anti-social behaviour (ASB) cases Conduct property visits and estate inspections Work closely with internal teams and external agencies Ensure compliance with housing policies and relevant legislation About You Previous experience in a Housing Officer or similar role Strong knowledge of tenancy management, ASB, and rent arrears Excellent communication and interpersonal skills Ability to manage a varied workload and prioritise effectively Experience working with housing management systems Full UK driving licence (desirable depending on role) If you have the relevant skills then please apply today!
May 06, 2026
Seasonal
We are currently recruiting for a Housing Officer to join a busy and supportive housing team. This is a fantastic opportunity for someone with a passion for delivering high-quality housing management services and making a real difference in local communities. You will be responsible for managing a patch of properties, ensuring tenancies are sustained, and delivering excellent customer service to residents. Key Responsibilities Manage a portfolio of residential properties within a defined patch Act as the main point of contact for tenants , providing advice and support Handle tenancy management issues including sign-ups , renewals, and terminations Manage rent arrears and support income recovery Investigate and resolve anti-social behaviour (ASB) cases Conduct property visits and estate inspections Work closely with internal teams and external agencies Ensure compliance with housing policies and relevant legislation About You Previous experience in a Housing Officer or similar role Strong knowledge of tenancy management, ASB, and rent arrears Excellent communication and interpersonal skills Ability to manage a varied workload and prioritise effectively Experience working with housing management systems Full UK driving licence (desirable depending on role) If you have the relevant skills then please apply today!
Admin Officer - Executive PA Our Client an international company with offices in the City of London are looking to recruit an Admin Officer Provide professional and good secretarial support and personal assistance to Chief Representative of the Company. Provide administrative support to Expatriate Human Resources & General Affairs Department on Entertainment and Security Management tasks. Key Responsibilities The Administrative Assistant is required to assist/support the following: Arranging meetings and managing the diary for senior management (SM). Organising business and personal trips for SM both within and outside the UK. Meeting and greeting high profile customers and guests of SM. Managing budgets and accounts (incl. bookkeeping) and processing and recording all the expenses for SM. Organising lunches, dinners, parties and receptions. Responsible for booking golf club memberships, record log, bookings, fees and expenses. Dealing with customer and client hospitality - such as booking them into hotels, arranging transportation for them, buying gifts, booking golf courses, etc. when required. Dealing with all relevant activities (incl. Ringi preparation for the membership) needed for Nippon Club, Japanese school, JCCI, Sanyuu-Kai, Japan Society and all other Japanese societies and Japanese social activities related matters involving the Company in the UK. Advising on, assisting in choosing and booking restaurants and other venues for functions. Acting as an intermediary between members of staff, customers and SM> Supporting EUAJA (HR department) on Entertainment (ROH, Arsenal, RAC etc.) and security management tasks etc. Dealing with Car lease and Chauffeur company. Providing support to Personal Assistant (PA) to Managing Director (MD) as and when required. PERSON SPECIFICATION Skills / Knowledge A bright professional, with a flexible approach Well-organized with the ability to use their initiative> High levels of literacy and numeracy Good communication skills in English. A good working knowledge of WORD, EXCEL, and POWERPOINT is essential along with the ability to communicate effectively using e-mail Open minded, respectful and team worker The Client is based in St Pauls London. This is a 3 days in the office position. The salary for this role is circa £40K plus overtime. Do send your CV to us in Word format along with your salary and notice period.
May 06, 2026
Full time
Admin Officer - Executive PA Our Client an international company with offices in the City of London are looking to recruit an Admin Officer Provide professional and good secretarial support and personal assistance to Chief Representative of the Company. Provide administrative support to Expatriate Human Resources & General Affairs Department on Entertainment and Security Management tasks. Key Responsibilities The Administrative Assistant is required to assist/support the following: Arranging meetings and managing the diary for senior management (SM). Organising business and personal trips for SM both within and outside the UK. Meeting and greeting high profile customers and guests of SM. Managing budgets and accounts (incl. bookkeeping) and processing and recording all the expenses for SM. Organising lunches, dinners, parties and receptions. Responsible for booking golf club memberships, record log, bookings, fees and expenses. Dealing with customer and client hospitality - such as booking them into hotels, arranging transportation for them, buying gifts, booking golf courses, etc. when required. Dealing with all relevant activities (incl. Ringi preparation for the membership) needed for Nippon Club, Japanese school, JCCI, Sanyuu-Kai, Japan Society and all other Japanese societies and Japanese social activities related matters involving the Company in the UK. Advising on, assisting in choosing and booking restaurants and other venues for functions. Acting as an intermediary between members of staff, customers and SM> Supporting EUAJA (HR department) on Entertainment (ROH, Arsenal, RAC etc.) and security management tasks etc. Dealing with Car lease and Chauffeur company. Providing support to Personal Assistant (PA) to Managing Director (MD) as and when required. PERSON SPECIFICATION Skills / Knowledge A bright professional, with a flexible approach Well-organized with the ability to use their initiative> High levels of literacy and numeracy Good communication skills in English. A good working knowledge of WORD, EXCEL, and POWERPOINT is essential along with the ability to communicate effectively using e-mail Open minded, respectful and team worker The Client is based in St Pauls London. This is a 3 days in the office position. The salary for this role is circa £40K plus overtime. Do send your CV to us in Word format along with your salary and notice period.
The Programme Officer will play an integral role in the Impact team within the broader Directorate of Impact and External Affairs. This is a pivotal time for Fight for Sight as we begin to implement our Impact Framework enabling us to communicate the impact of our extensive portfolio of current and past funded research projects to our internal and external audiences. The role is diverse and varied, offering the successful candidate the opportunity to build their exposure to a complement of grant management activities across our research and social change funding programmes. They will be instrumental in the delivery of our grant funding processes, will work closely with our Grant Assessment Panels and key partners to ensure we achieve the exciting ambitions laid out in our Research Strategy. They will also be expected to track contribute to capturing the Impact of our funding programmes. Salary: £28,000 - 30,000 FTE pro rata / £22,400 £24,000 PTE actual (dependent on skills and experience) Working hours and contract: 28 hours per week (0.8 FTE) over four days, Permanent Location: Hybrid, minimum 2 days per week in our central London based office, one of these days to be a Wednesday, and at external meetings and events as required. Important note: All applicants must have the Right to Work in the UK. How to Apply Application deadline: Monday, 1 June 2026, 9am Interview dates: w/c Monday 8th June 2026 (TBC) Interview venue: E1 8HQ NB: if high numbers, there may be a preliminary online interview Please submit your CV and a cover letter/supporting statement of no more than two pages which evidences the specification in the job description and answers the following questions: Why are you interested in working at Fight for Sight? Why are you interested in this role? What experience will make you the ideal candidate for this role? Role Responsibilities Please see the attached job description for full details.
May 05, 2026
Full time
The Programme Officer will play an integral role in the Impact team within the broader Directorate of Impact and External Affairs. This is a pivotal time for Fight for Sight as we begin to implement our Impact Framework enabling us to communicate the impact of our extensive portfolio of current and past funded research projects to our internal and external audiences. The role is diverse and varied, offering the successful candidate the opportunity to build their exposure to a complement of grant management activities across our research and social change funding programmes. They will be instrumental in the delivery of our grant funding processes, will work closely with our Grant Assessment Panels and key partners to ensure we achieve the exciting ambitions laid out in our Research Strategy. They will also be expected to track contribute to capturing the Impact of our funding programmes. Salary: £28,000 - 30,000 FTE pro rata / £22,400 £24,000 PTE actual (dependent on skills and experience) Working hours and contract: 28 hours per week (0.8 FTE) over four days, Permanent Location: Hybrid, minimum 2 days per week in our central London based office, one of these days to be a Wednesday, and at external meetings and events as required. Important note: All applicants must have the Right to Work in the UK. How to Apply Application deadline: Monday, 1 June 2026, 9am Interview dates: w/c Monday 8th June 2026 (TBC) Interview venue: E1 8HQ NB: if high numbers, there may be a preliminary online interview Please submit your CV and a cover letter/supporting statement of no more than two pages which evidences the specification in the job description and answers the following questions: Why are you interested in working at Fight for Sight? Why are you interested in this role? What experience will make you the ideal candidate for this role? Role Responsibilities Please see the attached job description for full details.
East London Students' Union is a progressive charity that supports around 25,000 students that study at the University of East London. We are based in one of the most diverse boroughs in Europe and our membership proudly reflects the communities where we are based. Our purpose is to support and empower our students by representing their views and providing a range of supportive services, events and activities to make university life the amazing experience it should be. We're now working to build a students' union that champions their aspirations and can deliver what's needed to make a difference. We're excited about this and have invested in several new posts to give us the expertise needed. We're currently reviewing our strategic plan and hope to launch our new plan in the coming months. We are looking for an Executive Support Manager to provide high-level assistance to the Chief Executive and oversee the smooth running of our governance and leadership operations. This is a key role that combines strategic project support with the management of the senior leadership office. You'll lead on special projects commissioned by the Chief Executive, including strategic and operational planning support, coordinating research projects, and will be responsible for the administration of the Board of Trustees and its committees. You'll also coordinate diaries and workflows for the senior leadership team and student officers, ensuring the Students' Union's leadership remains effective and aligned. To be a contender, you'll need proven experience in operational delivery, taking responsibility for tasks from an initial brief through to completion. You'll also have the ability to manage complex, competing priorities and high-volume diaries, exercising appropriate judgement. You should have experience servicing boards or senior committees, or of writing papers and reports for discussion and decision by others. A big part of our work is about helping our student staff, student representatives and volunteers to develop; all our career staff are required to support this.
May 05, 2026
Full time
East London Students' Union is a progressive charity that supports around 25,000 students that study at the University of East London. We are based in one of the most diverse boroughs in Europe and our membership proudly reflects the communities where we are based. Our purpose is to support and empower our students by representing their views and providing a range of supportive services, events and activities to make university life the amazing experience it should be. We're now working to build a students' union that champions their aspirations and can deliver what's needed to make a difference. We're excited about this and have invested in several new posts to give us the expertise needed. We're currently reviewing our strategic plan and hope to launch our new plan in the coming months. We are looking for an Executive Support Manager to provide high-level assistance to the Chief Executive and oversee the smooth running of our governance and leadership operations. This is a key role that combines strategic project support with the management of the senior leadership office. You'll lead on special projects commissioned by the Chief Executive, including strategic and operational planning support, coordinating research projects, and will be responsible for the administration of the Board of Trustees and its committees. You'll also coordinate diaries and workflows for the senior leadership team and student officers, ensuring the Students' Union's leadership remains effective and aligned. To be a contender, you'll need proven experience in operational delivery, taking responsibility for tasks from an initial brief through to completion. You'll also have the ability to manage complex, competing priorities and high-volume diaries, exercising appropriate judgement. You should have experience servicing boards or senior committees, or of writing papers and reports for discussion and decision by others. A big part of our work is about helping our student staff, student representatives and volunteers to develop; all our career staff are required to support this.
Complaints and Information Manager Salary: 26 per hour Location: NW9 4EW- Hybrid, 2 days in the office per week Contract: Temporary for 9-12 months About the Role We are seeking an experienced Complaints and Information Manager to lead our central Complaints and Information Team and support the delivery of an excellent customer experience across our client's business and its subsidiaries. This senior role will shape how complaints, information rights requests, and members' enquiries are managed ensuring fairness, transparency, compliance, and continuous learning across the organisation. If you are a confident leader with strong technical knowledge and a passion for improving services, we would welcome your application. Key Responsibilities Lead Complaints and Members' Enquiries Oversee the end-to-end management of complaints and members' enquiries. Coach and support complaint handlers to ensure high-quality responses. Act as the senior escalation point for complex enquiries. Build productive relationships with councillors, MPs, and their caseworkers. Ensure investigations are timely, thorough, and compliant. Manage Information Rights Lead the handling of Freedom of Information (FOI), Environmental Information Regulations (EIR), and Data Subject Access Requests (DSAR). Ensure full compliance with legislation such as FOIA 2000, UK GDPR, and the Data Protection Act 2018. Provide advice and guidance to colleagues on information rights obligations. Support the Data Protection Officer in promoting good data-handling practices. Drive Service Quality and Organisational Learning Analyse complaint, enquiry, and information rights data to identify trends and areas for improvement. Produce clear, insightful performance reports for senior leaders, boards, the Council, and other stakeholders. Contribute to a positive learning culture by identifying root causes and supporting service improvements. Develop policies, procedures, training, and quality assurance processes. Leadership and Collaboration Manage and motivate a high-performing team of two. Work collaboratively with senior managers across the organisation, including housing and social care services. Influence decision-makers to resolve issues promptly and embed organisational learning. Lead engagement with external bodies such as the Housing Ombudsman and Local Government Ombudsman. Person Specification Experience Managing a complex or high-volume complaints service. Overseeing information rights processes. Preparing high-quality written reports for senior audiences. Delivering training, coaching, and influencing colleagues at all levels. Building effective relationships with senior managers, councillors, and MPs. Interpreting and applying relevant legislation. Skills and Knowledge Strong knowledge of FOIA 2000, EIR 2004, UK GDPR, and the Data Protection Act 2018. Excellent written and verbal communication skills. Strong analytical and problem-solving abilities. Highly organised, proactive, and able to manage competing priorities. Strong IT skills and familiarity with case management systems. Professional, empathetic, and solutions-focused approach. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
May 05, 2026
Seasonal
Complaints and Information Manager Salary: 26 per hour Location: NW9 4EW- Hybrid, 2 days in the office per week Contract: Temporary for 9-12 months About the Role We are seeking an experienced Complaints and Information Manager to lead our central Complaints and Information Team and support the delivery of an excellent customer experience across our client's business and its subsidiaries. This senior role will shape how complaints, information rights requests, and members' enquiries are managed ensuring fairness, transparency, compliance, and continuous learning across the organisation. If you are a confident leader with strong technical knowledge and a passion for improving services, we would welcome your application. Key Responsibilities Lead Complaints and Members' Enquiries Oversee the end-to-end management of complaints and members' enquiries. Coach and support complaint handlers to ensure high-quality responses. Act as the senior escalation point for complex enquiries. Build productive relationships with councillors, MPs, and their caseworkers. Ensure investigations are timely, thorough, and compliant. Manage Information Rights Lead the handling of Freedom of Information (FOI), Environmental Information Regulations (EIR), and Data Subject Access Requests (DSAR). Ensure full compliance with legislation such as FOIA 2000, UK GDPR, and the Data Protection Act 2018. Provide advice and guidance to colleagues on information rights obligations. Support the Data Protection Officer in promoting good data-handling practices. Drive Service Quality and Organisational Learning Analyse complaint, enquiry, and information rights data to identify trends and areas for improvement. Produce clear, insightful performance reports for senior leaders, boards, the Council, and other stakeholders. Contribute to a positive learning culture by identifying root causes and supporting service improvements. Develop policies, procedures, training, and quality assurance processes. Leadership and Collaboration Manage and motivate a high-performing team of two. Work collaboratively with senior managers across the organisation, including housing and social care services. Influence decision-makers to resolve issues promptly and embed organisational learning. Lead engagement with external bodies such as the Housing Ombudsman and Local Government Ombudsman. Person Specification Experience Managing a complex or high-volume complaints service. Overseeing information rights processes. Preparing high-quality written reports for senior audiences. Delivering training, coaching, and influencing colleagues at all levels. Building effective relationships with senior managers, councillors, and MPs. Interpreting and applying relevant legislation. Skills and Knowledge Strong knowledge of FOIA 2000, EIR 2004, UK GDPR, and the Data Protection Act 2018. Excellent written and verbal communication skills. Strong analytical and problem-solving abilities. Highly organised, proactive, and able to manage competing priorities. Strong IT skills and familiarity with case management systems. Professional, empathetic, and solutions-focused approach. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Confederation of Service Charities
Catterick Garrison, Yorkshire
Catterick Garrison, North Yorkshire, United Kingdom Job Title: Case Work & Referral Officer Contract Type: Permanent Salary: £28,031.56 per annum Working Hours: Full Time - 37.5 Hours Working Pattern: Monday to Friday, 9am to 5pm Location: The Beacon, Catterick Garrison / Hybrid (50% office based minimum) The difference you will make as a Case Worker & Referral Officer This is a key role to work in partnership with key stakeholders to achieve the Op Fortitude mission to end veteran rough sleeping, which is a government funded referral service that supports veterans who may be rough sleeping or are at risk of homelessness. Putting customers first and empowering them to achieve their own goals and aspirations, you will work as part of a team to administer the referral gateway for single veterans to suitable accommodation. About you This is an exciting opportunity to be part of a team that will make a real difference to the lives of veterans in the UK. If you have a passion for the mission, the ability to create excellent working relationships, and an understanding of the causes and solutions to homelessness, then you could be ideal for this role. While desirable, being a member of the Armed Forces Community is not essential. Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: Competitive pay & generous pension 25 days holidays plus bank holidays Flexible working options available Investment in your learning, personal development and technology A wide range of benefits Diversity and Inclusion at Riverside We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Role Profile To work in partnership with key stakeholders to achieve the Op FORTITUDE mission to end veteran rough sleeping, which is a government funded referral service that support Veterans who may be rough sleeping or are at risk of homelessness. Work collaboratively as part of a committed team to deliver an outstanding service by administering the referral gateway for single veterans at risk or experiencing homelessness to access suitable accommodation. To put customers first and empower them to achieve their goals and aspirations. Undertake a range of tasks that contribute to the safe and effective service delivery to customers. Key Responsibilities Deliver a support service/referral management service: Act as the first point of contact, dealing with a range of enquiries, answering phone calls and signposting customers as required. Demonstrate a full understanding of the eligibility criteria to confirm that referrals meet the criteria for the Pathway. Signpost referred customers that have a need for support, but do not meet the eligibility criteria. Conduct initial assessment of allocated referrals and current housing status. Identify root cause of insecurity of current home. Identify best solutions to address root cause. Develop a detailed understanding of support available, both veteran and non veteran specific, including Local Authorities, Op COURAGE for mental health support, grant giving bodies, local Third Sector Floating Support services, employment support, and signposting to other relevant agencies. Make referrals to the most appropriate organisation from our list of approved providers. Ensure 100% compliance with the recording of all referral and case management activity. Contribute to and maintain partnerships across the Op FORTITUDE Pathway. Carry out day to day administration and operational duties. Assist in the collation and submission of information returns relating to funding and performance, including capturing information for contractual requirements. Deliver the referrals process to meet contractual requirements, including monitoring the Op FORTITUDE referral portal, acknowledging receipt of referrals and responding to all enquiries within agreed timeframes. Refer customers to the Pathways Caseworker for support in seeking accommodation. Liaise with referring agents. Decide on the outcome and advise all relevant parties accordingly. Make a referral to the appropriate accommodation provider with suitable vacancies that meet referral needs. Be responsible for the accuracy of data of the referrals and ensure the referral pathway database is "quality driven" and updated at all times. Escalate any issues or concerns when referrals have not met the pathway standards to the Service Manager. Respect customer preferences in relation to choice of location where multiple accommodation options are available. When multiple accommodation choices are available that meet both the level of need and referral choice, prioritise the unit that has been vacant for the longest period. Use IT systems appropriately, including adding updates to the referral portal. Support customers: Use psychologically and trauma-informed approaches to engage and support veterans to make positive choices. Signpost to relevant Op FORTITUDE Caseworkers when brief intervention work at referral stage is required to ensure the safety of the customer. Maintain regular contact with veterans on the waiting list and keep them fully updated with the status of their application. Understand the risk management process, escalating appropriately where you have concerns for the safety of the veteran or others. Ensure equality, diversity and inclusion is always considered. Other Information: Carry out all duties within Riverside's Policy and Procedure framework (health & safety, safeguarding, dignity at work, GDPR, cash handling). Deliver your role in line with Riverside company values - "Our Riverside Way". Participate in team meetings, attend regular supervisions and reflective practice sessions. Undertake regular training and take responsibility for continuous development. From time to time, you may be required to undertake additional duties and responsibilities in consultation with your Line Manager. Required qualifications & skills Understanding of the barriers faced by vulnerable homeless people with complex needs. Ability to work in partnership and communicate with other people to reach positive outcomes. Ability to organise tasks and plan accordingly. Be a team player with a caring, flexible, resilient, can do attitude. Ability to use initiative and have confidence to make decisions. High attention to detail with competent and accurate administrative and IT skills. Understanding of the veteran sector. Ability to administer a comprehensive referral service. Personal lived experience of serving in the forces or of homelessness.
May 05, 2026
Full time
Catterick Garrison, North Yorkshire, United Kingdom Job Title: Case Work & Referral Officer Contract Type: Permanent Salary: £28,031.56 per annum Working Hours: Full Time - 37.5 Hours Working Pattern: Monday to Friday, 9am to 5pm Location: The Beacon, Catterick Garrison / Hybrid (50% office based minimum) The difference you will make as a Case Worker & Referral Officer This is a key role to work in partnership with key stakeholders to achieve the Op Fortitude mission to end veteran rough sleeping, which is a government funded referral service that supports veterans who may be rough sleeping or are at risk of homelessness. Putting customers first and empowering them to achieve their own goals and aspirations, you will work as part of a team to administer the referral gateway for single veterans to suitable accommodation. About you This is an exciting opportunity to be part of a team that will make a real difference to the lives of veterans in the UK. If you have a passion for the mission, the ability to create excellent working relationships, and an understanding of the causes and solutions to homelessness, then you could be ideal for this role. While desirable, being a member of the Armed Forces Community is not essential. Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: Competitive pay & generous pension 25 days holidays plus bank holidays Flexible working options available Investment in your learning, personal development and technology A wide range of benefits Diversity and Inclusion at Riverside We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Role Profile To work in partnership with key stakeholders to achieve the Op FORTITUDE mission to end veteran rough sleeping, which is a government funded referral service that support Veterans who may be rough sleeping or are at risk of homelessness. Work collaboratively as part of a committed team to deliver an outstanding service by administering the referral gateway for single veterans at risk or experiencing homelessness to access suitable accommodation. To put customers first and empower them to achieve their goals and aspirations. Undertake a range of tasks that contribute to the safe and effective service delivery to customers. Key Responsibilities Deliver a support service/referral management service: Act as the first point of contact, dealing with a range of enquiries, answering phone calls and signposting customers as required. Demonstrate a full understanding of the eligibility criteria to confirm that referrals meet the criteria for the Pathway. Signpost referred customers that have a need for support, but do not meet the eligibility criteria. Conduct initial assessment of allocated referrals and current housing status. Identify root cause of insecurity of current home. Identify best solutions to address root cause. Develop a detailed understanding of support available, both veteran and non veteran specific, including Local Authorities, Op COURAGE for mental health support, grant giving bodies, local Third Sector Floating Support services, employment support, and signposting to other relevant agencies. Make referrals to the most appropriate organisation from our list of approved providers. Ensure 100% compliance with the recording of all referral and case management activity. Contribute to and maintain partnerships across the Op FORTITUDE Pathway. Carry out day to day administration and operational duties. Assist in the collation and submission of information returns relating to funding and performance, including capturing information for contractual requirements. Deliver the referrals process to meet contractual requirements, including monitoring the Op FORTITUDE referral portal, acknowledging receipt of referrals and responding to all enquiries within agreed timeframes. Refer customers to the Pathways Caseworker for support in seeking accommodation. Liaise with referring agents. Decide on the outcome and advise all relevant parties accordingly. Make a referral to the appropriate accommodation provider with suitable vacancies that meet referral needs. Be responsible for the accuracy of data of the referrals and ensure the referral pathway database is "quality driven" and updated at all times. Escalate any issues or concerns when referrals have not met the pathway standards to the Service Manager. Respect customer preferences in relation to choice of location where multiple accommodation options are available. When multiple accommodation choices are available that meet both the level of need and referral choice, prioritise the unit that has been vacant for the longest period. Use IT systems appropriately, including adding updates to the referral portal. Support customers: Use psychologically and trauma-informed approaches to engage and support veterans to make positive choices. Signpost to relevant Op FORTITUDE Caseworkers when brief intervention work at referral stage is required to ensure the safety of the customer. Maintain regular contact with veterans on the waiting list and keep them fully updated with the status of their application. Understand the risk management process, escalating appropriately where you have concerns for the safety of the veteran or others. Ensure equality, diversity and inclusion is always considered. Other Information: Carry out all duties within Riverside's Policy and Procedure framework (health & safety, safeguarding, dignity at work, GDPR, cash handling). Deliver your role in line with Riverside company values - "Our Riverside Way". Participate in team meetings, attend regular supervisions and reflective practice sessions. Undertake regular training and take responsibility for continuous development. From time to time, you may be required to undertake additional duties and responsibilities in consultation with your Line Manager. Required qualifications & skills Understanding of the barriers faced by vulnerable homeless people with complex needs. Ability to work in partnership and communicate with other people to reach positive outcomes. Ability to organise tasks and plan accordingly. Be a team player with a caring, flexible, resilient, can do attitude. Ability to use initiative and have confidence to make decisions. High attention to detail with competent and accurate administrative and IT skills. Understanding of the veteran sector. Ability to administer a comprehensive referral service. Personal lived experience of serving in the forces or of homelessness.
Senior Marketing Officer Retention & Engagement Contract type: Permanent Full Time Location: London, UK UK hybrid workin g a minimum of 40 % of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person. Salary: £41,325 per year with excellent benefits We offer competitive, market-aligned starting salaries. While most roles are offered at the advertised starting salary, we may adjust this in exceptional cases depending on a candidate s experience, skills, and potential. Change starts with water. Change starts with you. Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that for everyone, everywhere. Join us, and your energy will help unlock people s potential and create a fairer future. About WaterAid We re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen. About the team Our Supporter Marketing team is a dynamic group of creative and data-driven marketers responsible for a broad spectrum of activity from brand and digital marketing to retention and engagement stewardship. The Retention & Engagement side focuses on cultivating long-term relationships with over 700,000 existing supporters, managing a substantial £34 million income stream. About the role As our Senior Marketing Officer, you will play a vital role working across our full portfolio of activity to build brand love and loyalty. You will provide expert project management to ensure high-quality delivery, moving flexibly between stewardship initiatives and income-driving campaigns. In this role, you will: End-to-End Campaign Delivery: Directly oversee the management and delivery of key appeals and stewardship communications, including Direct Mail, email marketing, and telemarketing. Operational Excellence: Work closely with Supporter Operations and Performance teams to ensure accurate campaign coding, data processes, and effective fulfilment. Performance Monitoring & Evaluation: Set up effective results monitoring to ensure data is utilised to maximise income and engagement. Innovation & Support: Adopt an innovative 'test to learn' methodology and provide proactive project support across both stewardship and income portfolios to meet evolving team priorities. Champion WaterAid s commitment to equity, inclusion, and safeguarding To be successful, you will need: Direct Marketing Expertise: A successful track record in planning and executing multi-channel supporter campaigns (specifically Direct Mail, Email, and Telemarketing). Project & Agency Management: Strong organisational skills with experience in managing complex projects and coordinating creative and print/fulfilment partners. Data-Driven Mindset: Experience in monitoring and evaluating campaign performance against KPIs to provide actionable recommendations. Collaborative & Flexible Approach: Exceptional ability to collaborate and move flexibly between different portfolios and team structures. Supporter-First Mindset: A good understanding of marketing principles and the importance of planning supporter journeys to foster loyalty. Closing date: Applications close at 12:00 PM UK time on Friday, 15th May. Interviews may be scheduled on a rolling basis, and the role may close earlier if a suitable candidate is found. How to apply: Click Apply to complete the pre-screening questions and upload your CV and cover letter Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well. Pre employment screening: To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check. Benefits 36 days holiday (including 8 Bank Holidays) Option to buy an extra 5 days annual leave Employer pension contribution up to 10 % Flexible and hybrid working arrangements Season ticket loan Free annual eye tests Give as you Earn charitable giving scheme Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity) Sabbaticals One paid volunteer day each year As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK WaterAiders to take a well-deserved break. These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances. Our Global Commitment Our People Promise We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values. Equal Opportunities We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation. Safeguarding We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks). Together, we ll change the world through water. Join us and be part of the change!
May 05, 2026
Full time
Senior Marketing Officer Retention & Engagement Contract type: Permanent Full Time Location: London, UK UK hybrid workin g a minimum of 40 % of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person. Salary: £41,325 per year with excellent benefits We offer competitive, market-aligned starting salaries. While most roles are offered at the advertised starting salary, we may adjust this in exceptional cases depending on a candidate s experience, skills, and potential. Change starts with water. Change starts with you. Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that for everyone, everywhere. Join us, and your energy will help unlock people s potential and create a fairer future. About WaterAid We re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen. About the team Our Supporter Marketing team is a dynamic group of creative and data-driven marketers responsible for a broad spectrum of activity from brand and digital marketing to retention and engagement stewardship. The Retention & Engagement side focuses on cultivating long-term relationships with over 700,000 existing supporters, managing a substantial £34 million income stream. About the role As our Senior Marketing Officer, you will play a vital role working across our full portfolio of activity to build brand love and loyalty. You will provide expert project management to ensure high-quality delivery, moving flexibly between stewardship initiatives and income-driving campaigns. In this role, you will: End-to-End Campaign Delivery: Directly oversee the management and delivery of key appeals and stewardship communications, including Direct Mail, email marketing, and telemarketing. Operational Excellence: Work closely with Supporter Operations and Performance teams to ensure accurate campaign coding, data processes, and effective fulfilment. Performance Monitoring & Evaluation: Set up effective results monitoring to ensure data is utilised to maximise income and engagement. Innovation & Support: Adopt an innovative 'test to learn' methodology and provide proactive project support across both stewardship and income portfolios to meet evolving team priorities. Champion WaterAid s commitment to equity, inclusion, and safeguarding To be successful, you will need: Direct Marketing Expertise: A successful track record in planning and executing multi-channel supporter campaigns (specifically Direct Mail, Email, and Telemarketing). Project & Agency Management: Strong organisational skills with experience in managing complex projects and coordinating creative and print/fulfilment partners. Data-Driven Mindset: Experience in monitoring and evaluating campaign performance against KPIs to provide actionable recommendations. Collaborative & Flexible Approach: Exceptional ability to collaborate and move flexibly between different portfolios and team structures. Supporter-First Mindset: A good understanding of marketing principles and the importance of planning supporter journeys to foster loyalty. Closing date: Applications close at 12:00 PM UK time on Friday, 15th May. Interviews may be scheduled on a rolling basis, and the role may close earlier if a suitable candidate is found. How to apply: Click Apply to complete the pre-screening questions and upload your CV and cover letter Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well. Pre employment screening: To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check. Benefits 36 days holiday (including 8 Bank Holidays) Option to buy an extra 5 days annual leave Employer pension contribution up to 10 % Flexible and hybrid working arrangements Season ticket loan Free annual eye tests Give as you Earn charitable giving scheme Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity) Sabbaticals One paid volunteer day each year As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK WaterAiders to take a well-deserved break. These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances. Our Global Commitment Our People Promise We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values. Equal Opportunities We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation. Safeguarding We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks). Together, we ll change the world through water. Join us and be part of the change!
A values-driven professional body is seeking a strategic and hands-on Chief Financial Officer to join its senior leadership team. This is a pivotal role, offering the opportunity to shape financial strategy, influence organisational direction, and support the delivery of a public-interest mission grounded in excellence, integrity, and continuous improvement. The Role Reporting to the Chief Executive, the CFO will lead the finance function and act as a key adviser to the Board and senior stakeholders. You will be responsible for ensuring robust financial stewardship while driving strategic planning and organisational performance. Key responsibilities include: Leading financial strategy, planning, budgeting, and forecasting Overseeing statutory and management reporting, audit, and compliance Managing treasury, investments, and cashflow Supporting governance committees with high-quality financial insight Driving process improvement and financial transparency across the organisation Partnering with senior leaders to inform decision-making and commercial activity About You You are a qualified finance professional (e.g. ACA, ACCA, CIMA, CIPFA) with significant senior-level experience. You bring both strategic thinking and a willingness to operate hands-on in a small, collaborative environment. You will demonstrate: Strong financial leadership and analytical capability Experience in statutory reporting, audit, and regulatory compliance The ability to influence senior stakeholders and non-finance colleagues A proactive, solutions-focused mindset with a track record of driving change Excellent communication and relationship-building skills Experience within the charity or not-for-profit sector, including knowledge of relevant reporting frameworks, is highly desirable. The Opportunity This is a unique chance to contribute to a respected organisation with a national profile and meaningful purpose. The role offers flexibility, autonomy, and the ability to make a tangible impact at a strategic level. Part-time: 21 hours per week Salary: £85-£90,000 FTE Predominantly remote, with occasional travel for meetings Apply To apply, please submit your CV and a supporting statement outlining your suitability for the role.
May 05, 2026
Full time
A values-driven professional body is seeking a strategic and hands-on Chief Financial Officer to join its senior leadership team. This is a pivotal role, offering the opportunity to shape financial strategy, influence organisational direction, and support the delivery of a public-interest mission grounded in excellence, integrity, and continuous improvement. The Role Reporting to the Chief Executive, the CFO will lead the finance function and act as a key adviser to the Board and senior stakeholders. You will be responsible for ensuring robust financial stewardship while driving strategic planning and organisational performance. Key responsibilities include: Leading financial strategy, planning, budgeting, and forecasting Overseeing statutory and management reporting, audit, and compliance Managing treasury, investments, and cashflow Supporting governance committees with high-quality financial insight Driving process improvement and financial transparency across the organisation Partnering with senior leaders to inform decision-making and commercial activity About You You are a qualified finance professional (e.g. ACA, ACCA, CIMA, CIPFA) with significant senior-level experience. You bring both strategic thinking and a willingness to operate hands-on in a small, collaborative environment. You will demonstrate: Strong financial leadership and analytical capability Experience in statutory reporting, audit, and regulatory compliance The ability to influence senior stakeholders and non-finance colleagues A proactive, solutions-focused mindset with a track record of driving change Excellent communication and relationship-building skills Experience within the charity or not-for-profit sector, including knowledge of relevant reporting frameworks, is highly desirable. The Opportunity This is a unique chance to contribute to a respected organisation with a national profile and meaningful purpose. The role offers flexibility, autonomy, and the ability to make a tangible impact at a strategic level. Part-time: 21 hours per week Salary: £85-£90,000 FTE Predominantly remote, with occasional travel for meetings Apply To apply, please submit your CV and a supporting statement outlining your suitability for the role.
Income Recovery and Enforcement Officer We are seeking an experienced Income Recovery and Enforcement Officer to manage legal arrears cases and deliver effective, fair outcomes for residents and communities. Position: Income Recovery and Enforcement Officer Salary: From £34,381 London weighted or £30,386 regional Location: London Stratford or Manchester Trafford with hybrid working Hours: Full time, 35 hours per week Contract: Permanent Closing Date: 11th May 2026 Interview Date: 18th May 2026 Start Date: 22nd June 2026 About the role This is a specialist role within income management, focused on accounts that have progressed to legal stages. You will manage cases from court preparation through to enforcement, including eviction where necessary, balancing firm action with a fair and supportive approach. Key responsibilities include: Managing a caseload across all legal stages of arrears recovery Preparing court documentation, including witness statements and case files Liaising with external legal representatives and acting as a key point of contact Attending court and representing the organisation where required Making informed decisions on enforcement action, balancing risk and customer impact Handling high volumes of customer contact and meeting performance targets Supporting residents with advice and signposting to help sustain tenancies where possible Working collaboratively with internal teams including Housing, Finance and Legal About you You will bring strong experience in arrears recovery and enforcement, with the confidence to manage complex cases and make sound decisions. You will have: Proven experience in housing arrears recovery and legal enforcement processes Knowledge of court procedures including possession action and eviction Strong decision making skills and the ability to manage a high volume workload Excellent communication skills with the ability to handle challenging conversations Good understanding of welfare benefits and tenancy related processes Strong organisational, negotiation and influencing skills Ability to work independently as well as part of a wider team About the organisation The organisation is one of the UK s leading housing providers, supporting over 250,000 residents across London, the South East and North West. They are committed to delivering high quality homes and services, with a strong focus on community impact and customer outcomes. They offer a competitive benefits package including a generous pension, annual leave allowance, health cash plan, life assurance and wellbeing support. Diversity and inclusion are central to their culture, and they are committed to creating a fair, accessible and supportive working environment. Other roles you may have experience of could include: Arrears Officer, Income Recovery Officer, Enforcement Officer, Rent Recovery Officer, Housing Officer, Debt Recovery Officer, Legal Income Officer Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
May 05, 2026
Full time
Income Recovery and Enforcement Officer We are seeking an experienced Income Recovery and Enforcement Officer to manage legal arrears cases and deliver effective, fair outcomes for residents and communities. Position: Income Recovery and Enforcement Officer Salary: From £34,381 London weighted or £30,386 regional Location: London Stratford or Manchester Trafford with hybrid working Hours: Full time, 35 hours per week Contract: Permanent Closing Date: 11th May 2026 Interview Date: 18th May 2026 Start Date: 22nd June 2026 About the role This is a specialist role within income management, focused on accounts that have progressed to legal stages. You will manage cases from court preparation through to enforcement, including eviction where necessary, balancing firm action with a fair and supportive approach. Key responsibilities include: Managing a caseload across all legal stages of arrears recovery Preparing court documentation, including witness statements and case files Liaising with external legal representatives and acting as a key point of contact Attending court and representing the organisation where required Making informed decisions on enforcement action, balancing risk and customer impact Handling high volumes of customer contact and meeting performance targets Supporting residents with advice and signposting to help sustain tenancies where possible Working collaboratively with internal teams including Housing, Finance and Legal About you You will bring strong experience in arrears recovery and enforcement, with the confidence to manage complex cases and make sound decisions. You will have: Proven experience in housing arrears recovery and legal enforcement processes Knowledge of court procedures including possession action and eviction Strong decision making skills and the ability to manage a high volume workload Excellent communication skills with the ability to handle challenging conversations Good understanding of welfare benefits and tenancy related processes Strong organisational, negotiation and influencing skills Ability to work independently as well as part of a wider team About the organisation The organisation is one of the UK s leading housing providers, supporting over 250,000 residents across London, the South East and North West. They are committed to delivering high quality homes and services, with a strong focus on community impact and customer outcomes. They offer a competitive benefits package including a generous pension, annual leave allowance, health cash plan, life assurance and wellbeing support. Diversity and inclusion are central to their culture, and they are committed to creating a fair, accessible and supportive working environment. Other roles you may have experience of could include: Arrears Officer, Income Recovery Officer, Enforcement Officer, Rent Recovery Officer, Housing Officer, Debt Recovery Officer, Legal Income Officer Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
We are seeking a dedicated and detail-oriented Customer Care & Complaints Officer to manage Stage 2 complaints, ensuring a thorough, fair, and timely resolution process from start to finish. This is a key role focused on delivering high-quality outcomes while maintaining excellent customer care standards, even in complex or sensitive situations. Duties include; Take ownership of Stage 2 complaints, managing each case from initial review through to final response. Acknowledge complaints promptly and in line with service standards. Maintain accurate, detailed, and compliant records of all complaint cases, ensuring clear audit trails. Conduct thorough investigations, gathering and analysing relevant information to reach balanced decisions. Provide clear, well-reasoned written responses that address all aspects of the complaint. Liaise with internal departments and stakeholders to support effective resolution. Ensure all complaints are handled in accordance with organisational policies, procedures, and regulatory requirements. Identify trends, recurring issues, and opportunities for service improvement. Deliver consistently high levels of customer care, demonstrating empathy, professionalism, and impartiality. Desirable experience- Proven experience in complaint handling, ideally at Stage 2 or escalated level. Strong investigative and analytical skills, with attention to detail. Excellent written and verbal communication skills, with the ability to explain complex issues clearly. Ability to manage a varied caseload and work to deadlines. Confident in maintaining accurate records and using case management systems. A calm, professional approach with the ability to handle sensitive or challenging situations. Commitment to delivering excellent customer service and fair outcomes. This is working on a contract basis within an excellent working environment offiering hybrid working and competitive rates of pay.
May 05, 2026
Seasonal
We are seeking a dedicated and detail-oriented Customer Care & Complaints Officer to manage Stage 2 complaints, ensuring a thorough, fair, and timely resolution process from start to finish. This is a key role focused on delivering high-quality outcomes while maintaining excellent customer care standards, even in complex or sensitive situations. Duties include; Take ownership of Stage 2 complaints, managing each case from initial review through to final response. Acknowledge complaints promptly and in line with service standards. Maintain accurate, detailed, and compliant records of all complaint cases, ensuring clear audit trails. Conduct thorough investigations, gathering and analysing relevant information to reach balanced decisions. Provide clear, well-reasoned written responses that address all aspects of the complaint. Liaise with internal departments and stakeholders to support effective resolution. Ensure all complaints are handled in accordance with organisational policies, procedures, and regulatory requirements. Identify trends, recurring issues, and opportunities for service improvement. Deliver consistently high levels of customer care, demonstrating empathy, professionalism, and impartiality. Desirable experience- Proven experience in complaint handling, ideally at Stage 2 or escalated level. Strong investigative and analytical skills, with attention to detail. Excellent written and verbal communication skills, with the ability to explain complex issues clearly. Ability to manage a varied caseload and work to deadlines. Confident in maintaining accurate records and using case management systems. A calm, professional approach with the ability to handle sensitive or challenging situations. Commitment to delivering excellent customer service and fair outcomes. This is working on a contract basis within an excellent working environment offiering hybrid working and competitive rates of pay.
Could you bring your excellent project management and community engagement skills to help rural communities identify housing need and increase the pipeline of rural affordable homes in Buckinghamshire and Milton Keynes? About us At the heart of Buckinghamshire s communities, Community Impact Bucks is a locally rooted charity committed to helping communities and charities thrive. Our impact is made possible by a passionate and committed team who believe in the power of local action and understand the places and people they serve. We expect all staff to deliver activity within Buckinghamshire s communities and to bring local knowledge, relationships and contextual understanding to ensure our support is relevant, inclusive and community led. About you You will bring passion and energy to make a difference to rural communities. You will enjoy working with people and helping communities to achieve their goals. An excellent communicator, you will enjoy building partnerships and working with people from a variety of backgrounds, with a strong awareness of diversity and inclusion, and the ability to be diplomatic and take the initiative when needed. Your knowledge and experience might involve: Asset-based community development Developing and delivering activities in a community setting Lived experience of the challenges Buckinghamshire s rural communities face Experience of working in the field of housing delivery and working with local authority planning and housing teams. Training and support will be provided so you don t need to be an expert in everything. You will be part of a supportive staff team within the charity, and you will be part of a national network of Rural Housing Enablers offering peer support and shared learning. You will benefit from an interest in housing and must be able to work with Parish Councils, Housing Associations and Local Housing & Planning Authorities. Key responsibilities Support, advise and steer communities, and town and parish councillors from their initial interest in providing affordable housing, through scheme inception and pre-development phases to completion, with the aim of increasing the speed of schemes through the pre-development phase. Assist communities to identify the nature and extent of affordable local housing need in their community including, where appropriate, through a Housing Needs Survey. Assist communities to identify a deliverable site for development of affordable housing and/or secure affordable housing as part of market led schemes. Build collaborative partnerships with key partners to provide a clear pathway to a successful planning application and delivery. Partners may include, but are not limited to, local communities, parish councils, housing association staff, officers from the Local Authorities (including in their role as providers of affordable housing) and local developers. Provide project management including regular reporting on project progress against workplan and housing pipeline. Key requirements Experience of building and sustaining relationships within and across organisations and sectors, and working collaboratively. A highly capable communicator in person and in writing. Able to engage the public, local politicians, and officials on their own terms, whilst remaining independent and trusted. Experience delivering research, strategic assessment & planning, data analysis, and evaluation reports. Excellent organisational, planning and management skills, with strong attention to detail. Agile and proactive in approach to challenges and opportunities. Able to work under pressure, multi-task and meet strict deadlines. Competent user of databases and the Microsoft suite of software. Either Full British driving licence and access to private means of transport or ability to demonstrate how you will meet this requirement. Available to work evenings and weekends when necessary (in accordance with our Time Off In Lieu Policy) Diversity & Inclusion Community Impact Bucks is committed to challenging inequality and values the diversity of our communities in Buckinghamshire. We recognise that reflecting that diversity will only ever make our organisation better. We work to ensure an inclusive culture where colleagues feel welcomed and supported to succeed and thrive. We encourage applications from people of all backgrounds, particularly those from under-represented communities. How to apply For more information please download the Job Description and Person Specification below, or visit our website at Community Impact Bucks. Please apply via the CharityJob website with a CV and a cover letter explaining how your skills, experience and interests meet the Job Description and Person Specification by 9am on Tuesday 26th May 2026. We are committed to finding the right fit for this role. We will be reviewing applications and shortlisting candidates to interview as they are received. We will close this position once the right person is found.
May 05, 2026
Full time
Could you bring your excellent project management and community engagement skills to help rural communities identify housing need and increase the pipeline of rural affordable homes in Buckinghamshire and Milton Keynes? About us At the heart of Buckinghamshire s communities, Community Impact Bucks is a locally rooted charity committed to helping communities and charities thrive. Our impact is made possible by a passionate and committed team who believe in the power of local action and understand the places and people they serve. We expect all staff to deliver activity within Buckinghamshire s communities and to bring local knowledge, relationships and contextual understanding to ensure our support is relevant, inclusive and community led. About you You will bring passion and energy to make a difference to rural communities. You will enjoy working with people and helping communities to achieve their goals. An excellent communicator, you will enjoy building partnerships and working with people from a variety of backgrounds, with a strong awareness of diversity and inclusion, and the ability to be diplomatic and take the initiative when needed. Your knowledge and experience might involve: Asset-based community development Developing and delivering activities in a community setting Lived experience of the challenges Buckinghamshire s rural communities face Experience of working in the field of housing delivery and working with local authority planning and housing teams. Training and support will be provided so you don t need to be an expert in everything. You will be part of a supportive staff team within the charity, and you will be part of a national network of Rural Housing Enablers offering peer support and shared learning. You will benefit from an interest in housing and must be able to work with Parish Councils, Housing Associations and Local Housing & Planning Authorities. Key responsibilities Support, advise and steer communities, and town and parish councillors from their initial interest in providing affordable housing, through scheme inception and pre-development phases to completion, with the aim of increasing the speed of schemes through the pre-development phase. Assist communities to identify the nature and extent of affordable local housing need in their community including, where appropriate, through a Housing Needs Survey. Assist communities to identify a deliverable site for development of affordable housing and/or secure affordable housing as part of market led schemes. Build collaborative partnerships with key partners to provide a clear pathway to a successful planning application and delivery. Partners may include, but are not limited to, local communities, parish councils, housing association staff, officers from the Local Authorities (including in their role as providers of affordable housing) and local developers. Provide project management including regular reporting on project progress against workplan and housing pipeline. Key requirements Experience of building and sustaining relationships within and across organisations and sectors, and working collaboratively. A highly capable communicator in person and in writing. Able to engage the public, local politicians, and officials on their own terms, whilst remaining independent and trusted. Experience delivering research, strategic assessment & planning, data analysis, and evaluation reports. Excellent organisational, planning and management skills, with strong attention to detail. Agile and proactive in approach to challenges and opportunities. Able to work under pressure, multi-task and meet strict deadlines. Competent user of databases and the Microsoft suite of software. Either Full British driving licence and access to private means of transport or ability to demonstrate how you will meet this requirement. Available to work evenings and weekends when necessary (in accordance with our Time Off In Lieu Policy) Diversity & Inclusion Community Impact Bucks is committed to challenging inequality and values the diversity of our communities in Buckinghamshire. We recognise that reflecting that diversity will only ever make our organisation better. We work to ensure an inclusive culture where colleagues feel welcomed and supported to succeed and thrive. We encourage applications from people of all backgrounds, particularly those from under-represented communities. How to apply For more information please download the Job Description and Person Specification below, or visit our website at Community Impact Bucks. Please apply via the CharityJob website with a CV and a cover letter explaining how your skills, experience and interests meet the Job Description and Person Specification by 9am on Tuesday 26th May 2026. We are committed to finding the right fit for this role. We will be reviewing applications and shortlisting candidates to interview as they are received. We will close this position once the right person is found.
Are you in search of a temporary yet fulfilling role? Look no further! We're thrilled to offer an exciting position for our client based in City of London who are looking to appoint a Compliance Officer for the 3 months ongoing, at the rate of 26.83 per hour umbrella Job responsibilities To ensure that all parking enforcement road markings and associated signage are maintained to a high standard, compliant with Traffic Management Orders and relevant legislation. The post holder will inspect on-street infrastructure, manage and monitor contractors and maintenance teams, supervise works programmes and provide professional advice and reports to support effective parking enforcement across the Borough. Person Specification Essential Strong understanding of parking legislation, including the Road Traffic Act and TSRGD Ability to interpret Traffic Management Orders, maps and digital mapping systems. Experience of on-street inspections in varying weather conditions Good written and verbal communication skills Ability to prioritise workload under pressure and make sound decisions Full clean manual driving licence Should your skills match the above please send through your updated CV. Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy.
May 05, 2026
Seasonal
Are you in search of a temporary yet fulfilling role? Look no further! We're thrilled to offer an exciting position for our client based in City of London who are looking to appoint a Compliance Officer for the 3 months ongoing, at the rate of 26.83 per hour umbrella Job responsibilities To ensure that all parking enforcement road markings and associated signage are maintained to a high standard, compliant with Traffic Management Orders and relevant legislation. The post holder will inspect on-street infrastructure, manage and monitor contractors and maintenance teams, supervise works programmes and provide professional advice and reports to support effective parking enforcement across the Borough. Person Specification Essential Strong understanding of parking legislation, including the Road Traffic Act and TSRGD Ability to interpret Traffic Management Orders, maps and digital mapping systems. Experience of on-street inspections in varying weather conditions Good written and verbal communication skills Ability to prioritise workload under pressure and make sound decisions Full clean manual driving licence Should your skills match the above please send through your updated CV. Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy.
Chief Financial Officer (CFO) East Northamptonshire Competitive Salary + Executive Benefits Our client, a leading and highly respected engineering firm based in East Northamptonshire, is seeking an experienced Chief Financial Officer to join its executive team. This newly created role reflects a period of sustained growth and expansion across a group of companies. This is a senior level opportunity for a commercially astute finance leader to shape financial strategy, drive performance, and support long-term growth. Key Responsibilities: • Develop and deliver financial strategy aligned to business objectives • Lead budgeting, forecasting, and financial planning across the group • Oversee financial reporting, compliance, and governance • Provide strategic financial insight to support senior decision-making • Manage accounting, audits, and internal controls • Lead and develop the finance team • Manage relationships with banks, investors, and external advisors • Identify opportunities for cost optimisation and revenue growth About You: • Proven experience in a senior financial leadership role (CFO/FD level) • Strong technical expertise in financial accounting and reporting standards • Strategic thinker with strong commercial acumen • Able to communicate complex financial data clearly to non-financial stakeholders • Demonstrated leadership and team management capability • High levels of integrity and professionalism Experience within engineering, manufacturing, or project-based environments is advantageous. This is an excellent opportunity to join a quality-driven, innovative engineering group at an exciting stage of its growth journey. Contact us in confidence for further information.
May 05, 2026
Full time
Chief Financial Officer (CFO) East Northamptonshire Competitive Salary + Executive Benefits Our client, a leading and highly respected engineering firm based in East Northamptonshire, is seeking an experienced Chief Financial Officer to join its executive team. This newly created role reflects a period of sustained growth and expansion across a group of companies. This is a senior level opportunity for a commercially astute finance leader to shape financial strategy, drive performance, and support long-term growth. Key Responsibilities: • Develop and deliver financial strategy aligned to business objectives • Lead budgeting, forecasting, and financial planning across the group • Oversee financial reporting, compliance, and governance • Provide strategic financial insight to support senior decision-making • Manage accounting, audits, and internal controls • Lead and develop the finance team • Manage relationships with banks, investors, and external advisors • Identify opportunities for cost optimisation and revenue growth About You: • Proven experience in a senior financial leadership role (CFO/FD level) • Strong technical expertise in financial accounting and reporting standards • Strategic thinker with strong commercial acumen • Able to communicate complex financial data clearly to non-financial stakeholders • Demonstrated leadership and team management capability • High levels of integrity and professionalism Experience within engineering, manufacturing, or project-based environments is advantageous. This is an excellent opportunity to join a quality-driven, innovative engineering group at an exciting stage of its growth journey. Contact us in confidence for further information.
# Cyber Security OfficerRheinmetall Electronics UK Ltd. in Newport Isle of Wight/ Cyber Security OfficerWHAT WE ARE LOOKING FORRheinmetall Electronics UK Ltd (REUK) is a defence supplier with an international customer base.The company is building upon the commercial success achieved to date and now needs to appoint a Cyber Security Officer.Working as part of the REUK team and reporting to the Head of IT and Facilities, this role will be responsible for agreeing and implementing the Cyber Security Policy for the company, including day-to-day management and support of the company's IT and communications security infrastructure.We are seeking an experienced IT security professional with demonstrable experience working within either Central Government and/or the Defence Sector, to maintain, operate, and manage an ISO 27001 / NIS2 accredited landscape, comprising both main sites/offices and remote a workforce.The ideal candidate will have worked in a similar role within either Central Government and/or the Defence Sector, which will have provided deep knowledge and hands-on experience with operating and maintaining ISO 27001 / NIS2 compliant environments.This role will be responsible in ensuring the stability, security, and the effectiveness of the company's cyber security operations.REUK is also a wholly owned subsidiary of the Rheinmetall Group and is called upon to offer in-house expertise and comment on Division or even Group level IT and communications topics, from a UK perspective.WHAT QUALIFICATIONS YOU SHOULD HAVERequired Skills Must have professional experience in cyber security, information security, or similar security assurance role. Eligibility for UK security clearance (SC/DV) is essential. Working knowledge of: ISO 27001 compliance and ISMS operations NIS2 requirements and security governance Secure by Design principles and secure development practices Understanding of modern security technologies (SIEM, EDR, IAM, cloud security, network security) Desirable Skills ISO 27001 Internal Auditor or Lead Implementer training. Experience working within the defence, aerospace, government, or critical national infrastructure sectors (preferred). Relevant certifications such as Security+, GSEC, CISMP, CCSP, or similar. Knowledge of defence specific security standards (e.g., JSP, NIST frameworks, DEFCON). Familiarity with secure software development practices or DevSecOps environments. Soft Skills Strategic thinking - Guides teams and aligns IT security strategy with organisational goals Communication and Stakeholder Management - Able to translate technical concepts and able to build relationships Collaboration - Fosters a positive, collaborative team culture Problem Solving and Innovation - Tackles challenges creatively and drives continuous improvement Adaptability and Resilience - Thrives in fast-changing environments and remains composed under pressure.WHAT WE OFFER YOUWe want REUK to be the employer you choose to build your career with. We have lots of opportunity to grow as our business continues to grow.We are proud to be a Disability Confident employer, committed to fostering an inclusive and supportive workplace for all.We are proud supporters of the Armed Forces Community. We welcome applications from Veterans, Reservists, Cadet Force Adult Volunteers and military spouses and partners.We are passionate about finding the right people to join us and we want you to be proud to work with us. Our vision is to become a recognised and respected solution provider while delivering high-technology, high reliability & high-quality products and systems. 25 days holidays plus Bank Holidays (increasing with service) Flexible Working 4-times Death-in-Service Scheme (3 months of service) BUPA Healthcare & Dental-Care Insurance (after successful completion of probation period) Long Service Rewards with additional holidays Enhanced Employer Pension contributions of 6.8% Salary sacrifice schemes for Cycle to Work Excellent Training Opportunities Recommend a friend scheme Buying & Selling of Annual Leave Staff social events throughout the year Recognition for your work
May 05, 2026
Full time
# Cyber Security OfficerRheinmetall Electronics UK Ltd. in Newport Isle of Wight/ Cyber Security OfficerWHAT WE ARE LOOKING FORRheinmetall Electronics UK Ltd (REUK) is a defence supplier with an international customer base.The company is building upon the commercial success achieved to date and now needs to appoint a Cyber Security Officer.Working as part of the REUK team and reporting to the Head of IT and Facilities, this role will be responsible for agreeing and implementing the Cyber Security Policy for the company, including day-to-day management and support of the company's IT and communications security infrastructure.We are seeking an experienced IT security professional with demonstrable experience working within either Central Government and/or the Defence Sector, to maintain, operate, and manage an ISO 27001 / NIS2 accredited landscape, comprising both main sites/offices and remote a workforce.The ideal candidate will have worked in a similar role within either Central Government and/or the Defence Sector, which will have provided deep knowledge and hands-on experience with operating and maintaining ISO 27001 / NIS2 compliant environments.This role will be responsible in ensuring the stability, security, and the effectiveness of the company's cyber security operations.REUK is also a wholly owned subsidiary of the Rheinmetall Group and is called upon to offer in-house expertise and comment on Division or even Group level IT and communications topics, from a UK perspective.WHAT QUALIFICATIONS YOU SHOULD HAVERequired Skills Must have professional experience in cyber security, information security, or similar security assurance role. Eligibility for UK security clearance (SC/DV) is essential. Working knowledge of: ISO 27001 compliance and ISMS operations NIS2 requirements and security governance Secure by Design principles and secure development practices Understanding of modern security technologies (SIEM, EDR, IAM, cloud security, network security) Desirable Skills ISO 27001 Internal Auditor or Lead Implementer training. Experience working within the defence, aerospace, government, or critical national infrastructure sectors (preferred). Relevant certifications such as Security+, GSEC, CISMP, CCSP, or similar. Knowledge of defence specific security standards (e.g., JSP, NIST frameworks, DEFCON). Familiarity with secure software development practices or DevSecOps environments. Soft Skills Strategic thinking - Guides teams and aligns IT security strategy with organisational goals Communication and Stakeholder Management - Able to translate technical concepts and able to build relationships Collaboration - Fosters a positive, collaborative team culture Problem Solving and Innovation - Tackles challenges creatively and drives continuous improvement Adaptability and Resilience - Thrives in fast-changing environments and remains composed under pressure.WHAT WE OFFER YOUWe want REUK to be the employer you choose to build your career with. We have lots of opportunity to grow as our business continues to grow.We are proud to be a Disability Confident employer, committed to fostering an inclusive and supportive workplace for all.We are proud supporters of the Armed Forces Community. We welcome applications from Veterans, Reservists, Cadet Force Adult Volunteers and military spouses and partners.We are passionate about finding the right people to join us and we want you to be proud to work with us. Our vision is to become a recognised and respected solution provider while delivering high-technology, high reliability & high-quality products and systems. 25 days holidays plus Bank Holidays (increasing with service) Flexible Working 4-times Death-in-Service Scheme (3 months of service) BUPA Healthcare & Dental-Care Insurance (after successful completion of probation period) Long Service Rewards with additional holidays Enhanced Employer Pension contributions of 6.8% Salary sacrifice schemes for Cycle to Work Excellent Training Opportunities Recommend a friend scheme Buying & Selling of Annual Leave Staff social events throughout the year Recognition for your work
Locality Manager (South East) Location: South East (e.g. Brighton and Hove, Eastbourne, Surrey, Reading, Oxford) Salary: £55,000 per annum Vacancy Type: Full Time Closing date: 07 May 2026 At Stonewater, we believe everyone deserves a place to call home and a service they can rely on. We re looking for an experienced Locality Manager to lead housing services across the South East (e.g. Brighton and Hove, Eastbourne, Surrey, Reading, Oxford), ensuring our customers receive high quality, responsive and personalised support. About the role: As a Locality Manager, you ll be responsible for the operational delivery of housing services across your locality. You ll lead tenancy and neighbourhood management, champion excellent customer experience, and work closely with colleagues and partner organisations to build safe, inclusive and thriving communities. You ll also play a key leadership role - coaching, mentoring and developing Housing Officers and frontline colleagues to achieve high performance, confident decision making and strong customer outcomes. What you ll be doing: Leading tenancy services including allocations, tenancy management and enforcement Managing neighbourhoods to ensure estates are clean, safe and well maintained Supporting customers with complex needs through effective case management and multi agency working Championing complaint resolution and using learning to continuously improve services Ensuring services are compliant with housing legislation, safeguarding requirements and regulatory standards Building strong relationships with residents, community groups, local authorities and partners Using performance data and KPIs to drive service improvements and customer satisfaction Line managing Housing Officers and embedding a culture of coaching, development and accountability Contributing to service planning, area based initiatives and wider organisational priorities You ll need: Experience in housing management or community services A solid understanding of tenancy law, housing regulation and safeguarding Proven experience coaching and developing high performing teams Strong communication, conflict resolution and stakeholder management skills The ability to analyse performance information and use data to improve outcomes Experience of leading teams, managing performance and handling complex situations with professionalism and empathy Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.
May 05, 2026
Full time
Locality Manager (South East) Location: South East (e.g. Brighton and Hove, Eastbourne, Surrey, Reading, Oxford) Salary: £55,000 per annum Vacancy Type: Full Time Closing date: 07 May 2026 At Stonewater, we believe everyone deserves a place to call home and a service they can rely on. We re looking for an experienced Locality Manager to lead housing services across the South East (e.g. Brighton and Hove, Eastbourne, Surrey, Reading, Oxford), ensuring our customers receive high quality, responsive and personalised support. About the role: As a Locality Manager, you ll be responsible for the operational delivery of housing services across your locality. You ll lead tenancy and neighbourhood management, champion excellent customer experience, and work closely with colleagues and partner organisations to build safe, inclusive and thriving communities. You ll also play a key leadership role - coaching, mentoring and developing Housing Officers and frontline colleagues to achieve high performance, confident decision making and strong customer outcomes. What you ll be doing: Leading tenancy services including allocations, tenancy management and enforcement Managing neighbourhoods to ensure estates are clean, safe and well maintained Supporting customers with complex needs through effective case management and multi agency working Championing complaint resolution and using learning to continuously improve services Ensuring services are compliant with housing legislation, safeguarding requirements and regulatory standards Building strong relationships with residents, community groups, local authorities and partners Using performance data and KPIs to drive service improvements and customer satisfaction Line managing Housing Officers and embedding a culture of coaching, development and accountability Contributing to service planning, area based initiatives and wider organisational priorities You ll need: Experience in housing management or community services A solid understanding of tenancy law, housing regulation and safeguarding Proven experience coaching and developing high performing teams Strong communication, conflict resolution and stakeholder management skills The ability to analyse performance information and use data to improve outcomes Experience of leading teams, managing performance and handling complex situations with professionalism and empathy Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.
Senior Trusts Officer Role Overview The Talent Set is delighted to partner with their client on a fantastic Senior Trusts Officer role. This position offers an exciting opportunity to contribute to a reputable charity, managing trust applications and relationships to generate vital funding for impactful causes. Key Responsibilities Develop, maintain, and grow relationships with existing and potential trust and grant funders. Prepare compelling grant proposals, reports, and supporting documents aligned with funder requirements. Monitor and manage trust portfolio applications, renewals, and associated deadlines. Manage the delivery of agreed outcomes, funding conditions, and reporting commitments. Collaborate with internal teams to gather information and ensure high-quality submissions. Keep accurate records of funding applications, correspondence, and outcomes. Stay informed about funding trends and opportunities relevant to the organisation s objectives. Person Specification Experience in trust fundraising or grant management within the charitable or non-profit sector. Strong written communication skills with the ability to craft persuasive proposals and reports. Excellent organisation skills with keen attention to detail and deadlines. Ability to develop and sustain professional relationships with external stakeholders. Proactive approach to research, identifying funding opportunities and strategic priorities. Demonstrates integrity, professionalism, and commitment to the organisation s mission. What s on Offer Salary: £36,000 - £40,000 How to Apply To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours. Commitment to Diversity The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
May 05, 2026
Full time
Senior Trusts Officer Role Overview The Talent Set is delighted to partner with their client on a fantastic Senior Trusts Officer role. This position offers an exciting opportunity to contribute to a reputable charity, managing trust applications and relationships to generate vital funding for impactful causes. Key Responsibilities Develop, maintain, and grow relationships with existing and potential trust and grant funders. Prepare compelling grant proposals, reports, and supporting documents aligned with funder requirements. Monitor and manage trust portfolio applications, renewals, and associated deadlines. Manage the delivery of agreed outcomes, funding conditions, and reporting commitments. Collaborate with internal teams to gather information and ensure high-quality submissions. Keep accurate records of funding applications, correspondence, and outcomes. Stay informed about funding trends and opportunities relevant to the organisation s objectives. Person Specification Experience in trust fundraising or grant management within the charitable or non-profit sector. Strong written communication skills with the ability to craft persuasive proposals and reports. Excellent organisation skills with keen attention to detail and deadlines. Ability to develop and sustain professional relationships with external stakeholders. Proactive approach to research, identifying funding opportunities and strategic priorities. Demonstrates integrity, professionalism, and commitment to the organisation s mission. What s on Offer Salary: £36,000 - £40,000 How to Apply To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours. Commitment to Diversity The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
