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senior customer service advisor
RecruitmentRevolution.com
SAP Basis Managed Services Consultant - Remote
RecruitmentRevolution.com City, Birmingham
Are you a seasoned SAP Basis Managed Services Consultant ready to take the next step in your consulting career? Join a global leader in SAP Managed Services and become part of a trusted team delivering technical excellence to some of the world s most recognisable brands. If you're looking for a role where your expertise is valued, your ideas make an impact, and your growth is supported - this is the perfect opportunity. Candidates must be able to work in the UK without restrictions The Role at a Glance: SAP Basis Managed Services Consultant Remote Home-based (UK) Up to £70,000 + Benefits Permanent Full Time Product / Service: Global authority in Enterprise SAP Consulting & Managed Services Values: Clients First, Foresight and Teamwork Who we are For over 17 years, we ve built a strong reputation in Managed Services and continue to grow thanks to our ongoing success and expanding client base. Our portfolio includes a diverse range of organisations - from global multinationals to well-known household brands - spanning multiple industries and countries. Our UK-wide network of consultants specialises in supporting all areas of SAP. We manage our customers solutions end-to-end - turning trust into lasting value. From analysing and optimising business processes, to delivering tailored SAP implementations, through to ongoing service and system maintenance - we ensure excellence at every stage. Collaboration is at the heart of what we do. We work closely with our internal teams, project delivery specialists, and customers to provide long-term support, innovation, and a shared vision for success. Role Overview As an SAP Senior Consultant specialising in Basis within Managed Services, you will play a critical role in delivering high-quality technical support across a variety of SAP landscapes. You ll work across on-premise environments, SAP RISE (Private Cloud Edition) and SAP BTP, ensuring systems remain stable, secure and high-performing. Alongside hands-on technical delivery, you ll act as a mentor and escalation point within the team, helping to drive continuous improvement and technical excellence. Key Responsibilities • Deliver expert SAP Basis support, managing complex incidents and ensuring resolution within SLAs while maintaining clear stakeholder communication. • Administer SAP ABAP and Java stacks across on-premise, hybrid and cloud environments, working with databases including HANA, SQL Server and Oracle. • Take ownership of system performance and stability through monitoring, patching, upgrades and refresh activities. • Support SAP RISE and BTP environments, including integrations, connectivity and cloud services. • Build strong customer relationships, acting as a trusted advisor on technical strategy, optimisation and risk. • Collaborate with SAP, internal teams and third parties to resolve issues and drive continuous improvement, while supporting and mentoring junior consultants. Your Experience • Proven SAP Technical Support and/or Field Consulting experience. • Experience across multiple industries and platforms. • Experience with SAP versions (S/4HANA, R/3, ECC, NetWeaver). • Experience supporting diverse SAP landscapes (ECC, PI/PO, BI, CRM, SCM, HR, Portals, HANA). • Experience with SAP RISE operations and/or SAP BTP administration. • Experience with ITSM systems. • Experience using Solution Manager and/or SAP Cloud ALM. • Experience with SAP Security and Authorisations. We are an equal opportunities employer. You must be eligible to work in the UK and prepared to undergo high level security clearance. If you re ready to bring your SAP Basis expertise to a collaborative, forward-thinking Managed Services environment, we d love to hear from you. Apply now and take the next step in your SAP career with a global leader in Managed Services. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
May 16, 2026
Full time
Are you a seasoned SAP Basis Managed Services Consultant ready to take the next step in your consulting career? Join a global leader in SAP Managed Services and become part of a trusted team delivering technical excellence to some of the world s most recognisable brands. If you're looking for a role where your expertise is valued, your ideas make an impact, and your growth is supported - this is the perfect opportunity. Candidates must be able to work in the UK without restrictions The Role at a Glance: SAP Basis Managed Services Consultant Remote Home-based (UK) Up to £70,000 + Benefits Permanent Full Time Product / Service: Global authority in Enterprise SAP Consulting & Managed Services Values: Clients First, Foresight and Teamwork Who we are For over 17 years, we ve built a strong reputation in Managed Services and continue to grow thanks to our ongoing success and expanding client base. Our portfolio includes a diverse range of organisations - from global multinationals to well-known household brands - spanning multiple industries and countries. Our UK-wide network of consultants specialises in supporting all areas of SAP. We manage our customers solutions end-to-end - turning trust into lasting value. From analysing and optimising business processes, to delivering tailored SAP implementations, through to ongoing service and system maintenance - we ensure excellence at every stage. Collaboration is at the heart of what we do. We work closely with our internal teams, project delivery specialists, and customers to provide long-term support, innovation, and a shared vision for success. Role Overview As an SAP Senior Consultant specialising in Basis within Managed Services, you will play a critical role in delivering high-quality technical support across a variety of SAP landscapes. You ll work across on-premise environments, SAP RISE (Private Cloud Edition) and SAP BTP, ensuring systems remain stable, secure and high-performing. Alongside hands-on technical delivery, you ll act as a mentor and escalation point within the team, helping to drive continuous improvement and technical excellence. Key Responsibilities • Deliver expert SAP Basis support, managing complex incidents and ensuring resolution within SLAs while maintaining clear stakeholder communication. • Administer SAP ABAP and Java stacks across on-premise, hybrid and cloud environments, working with databases including HANA, SQL Server and Oracle. • Take ownership of system performance and stability through monitoring, patching, upgrades and refresh activities. • Support SAP RISE and BTP environments, including integrations, connectivity and cloud services. • Build strong customer relationships, acting as a trusted advisor on technical strategy, optimisation and risk. • Collaborate with SAP, internal teams and third parties to resolve issues and drive continuous improvement, while supporting and mentoring junior consultants. Your Experience • Proven SAP Technical Support and/or Field Consulting experience. • Experience across multiple industries and platforms. • Experience with SAP versions (S/4HANA, R/3, ECC, NetWeaver). • Experience supporting diverse SAP landscapes (ECC, PI/PO, BI, CRM, SCM, HR, Portals, HANA). • Experience with SAP RISE operations and/or SAP BTP administration. • Experience with ITSM systems. • Experience using Solution Manager and/or SAP Cloud ALM. • Experience with SAP Security and Authorisations. We are an equal opportunities employer. You must be eligible to work in the UK and prepared to undergo high level security clearance. If you re ready to bring your SAP Basis expertise to a collaborative, forward-thinking Managed Services environment, we d love to hear from you. Apply now and take the next step in your SAP career with a global leader in Managed Services. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
RecruitmentRevolution.com
Senior Customer Success Manager - HR / ER SaaS Tech. Remote / Cheshire
RecruitmentRevolution.com City, Manchester
Join AdviserPlus and Help Transform the Future of HR At AdviserPlus , we empower organisations to unlock the full potential of their people through innovative HR solutions and cutting-edge technology. As a trusted partner to some of the UK s most well-known brands, we re on a mission to simplify HR and make it more impactful. We re now looking for a passionate and proactive Senior Customer Success Manager to join our growing team . If you have a strong background in SaaS customer success - ideally within the HR / ER / People Tech space - and thrive on building meaningful client relationships, driving value, and delivering outstanding customer experiences, we d love to hear from you . The Role at a Glance: Senior Customer Success Manager Remote Working 1 day in the Ellesmere Port, Cheshire office every 2 weeks mandatory £50,454 - £65,454 Plus Benefits Package Including Pension, Life Assurance, Employee Assistance Programme, Discounted Gym Memberships and More Hours: 37.5 hours per week with the ability to work flexible hours between 08:00-18:00, Monday - Friday Reporting to: Customer Success Director Company: Leading Provider on HR Tech, Consulting and Advice Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury s, Post Office, Pret and More Your Background / Skills: HR Tech, Rec Tech, SaaS, Customer Success, Customer Support, Human Resources, Employee Relations, Account Management About us: We are the UK s leading provider of Award-Winning HR technology , consulting and advisory services. We help build a positive culture where people can give their best to drive business success. We do this by taking the complexity out of the HR experience, making it simple, easy to access and agile. By combining cloud technology, data insight and expert guidance, we help our clients empower their leaders, engage their people and drive efficiency. We re not just another tech company or consulting business pretending to understand HR. We do know HR; we live and breathe it. Our Tech: Our award-winning employee relations case management system, empower , is designed to transform how HR leaders and line managers manage people matters. Supported by HR experts and robust HR analytics, we simplify employee relations case management, enabling organisations to drive a positive culture, improve employee experiences, and empower HR leaders to drive an agile, thriving business. Empower is a SaaS cloud platform that enables managers to own 90% of people matters and delivers 8-digit Annual Recurring Revenue. This is what leading retailer Iceland has to say: It s so intuitive. It s built around how HR advice is actually provided. We re not fitting around the software; the software fits around us . The Senior Customer Success Manager Opportunity: As a Senior Customer Success Manager, you ll be the strategic partner to our clients by managing key accounts, supporting the Customer Success Director, and leading on initiatives focused on retention and renewals. You ll build long-term relationships, identify growth opportunities, and ensure strong commercial and contractual governance particularly in HR tech environments. Where you ll add value: • Customer Relationship Management You ll act as a trusted advisor and main point of contact for your clients, building long-term relationships that deliver ongoing value and satisfaction. • Leadership and Line Management You will line manage Customer Success Managers, providing regular 1:1s, performance reviews, and development support. • Revenue & Retention - You ll take ownership of renewal strategies to ensure strong customer retention, while also identifying upsell and cross-sell opportunities to drive account growth. • Internal Collaboration & Strategy - You ll collaborate closely with Sales, Product, Support, and Marketing teams to align efforts and deliver customer success. • Tools & Reporting - Using HubSpot and other tools, you ll maintain accurate records of customer interactions and leverage data to guide decisions. About you: • Proven experience in a Customer Success or account management role, ideally within a HR / ER technology or wider SaaS environment • Excellent communication, presentation, negotiation, and influencing skills • Proactive and customer-centric approach to relationship management • Strong organisational skills with the ability to manage multiple priorities • Commercially aware with strong product and industry knowledge • Ability to interpret data and derive actionable insights • Proficient in Microsoft Office applications (Word, Excel, PowerPoint) What s on Offer: • Life assurance • Pension • Holiday purchase scheme • Volunteering days • Long service awards • Contribution towards professional qualifications • Contribution towards membership fees • Employee assistance programme • Health cashback plan • And more . If you're excited by the opportunity to work at the intersection of technology and people, and you re ready to make a meaningful impact with a company that values innovation, collaboration and customer success - then we d love to hear from you. Apply today and be part of a team that s changing the way organisations support their people. Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
May 16, 2026
Full time
Join AdviserPlus and Help Transform the Future of HR At AdviserPlus , we empower organisations to unlock the full potential of their people through innovative HR solutions and cutting-edge technology. As a trusted partner to some of the UK s most well-known brands, we re on a mission to simplify HR and make it more impactful. We re now looking for a passionate and proactive Senior Customer Success Manager to join our growing team . If you have a strong background in SaaS customer success - ideally within the HR / ER / People Tech space - and thrive on building meaningful client relationships, driving value, and delivering outstanding customer experiences, we d love to hear from you . The Role at a Glance: Senior Customer Success Manager Remote Working 1 day in the Ellesmere Port, Cheshire office every 2 weeks mandatory £50,454 - £65,454 Plus Benefits Package Including Pension, Life Assurance, Employee Assistance Programme, Discounted Gym Memberships and More Hours: 37.5 hours per week with the ability to work flexible hours between 08:00-18:00, Monday - Friday Reporting to: Customer Success Director Company: Leading Provider on HR Tech, Consulting and Advice Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury s, Post Office, Pret and More Your Background / Skills: HR Tech, Rec Tech, SaaS, Customer Success, Customer Support, Human Resources, Employee Relations, Account Management About us: We are the UK s leading provider of Award-Winning HR technology , consulting and advisory services. We help build a positive culture where people can give their best to drive business success. We do this by taking the complexity out of the HR experience, making it simple, easy to access and agile. By combining cloud technology, data insight and expert guidance, we help our clients empower their leaders, engage their people and drive efficiency. We re not just another tech company or consulting business pretending to understand HR. We do know HR; we live and breathe it. Our Tech: Our award-winning employee relations case management system, empower , is designed to transform how HR leaders and line managers manage people matters. Supported by HR experts and robust HR analytics, we simplify employee relations case management, enabling organisations to drive a positive culture, improve employee experiences, and empower HR leaders to drive an agile, thriving business. Empower is a SaaS cloud platform that enables managers to own 90% of people matters and delivers 8-digit Annual Recurring Revenue. This is what leading retailer Iceland has to say: It s so intuitive. It s built around how HR advice is actually provided. We re not fitting around the software; the software fits around us . The Senior Customer Success Manager Opportunity: As a Senior Customer Success Manager, you ll be the strategic partner to our clients by managing key accounts, supporting the Customer Success Director, and leading on initiatives focused on retention and renewals. You ll build long-term relationships, identify growth opportunities, and ensure strong commercial and contractual governance particularly in HR tech environments. Where you ll add value: • Customer Relationship Management You ll act as a trusted advisor and main point of contact for your clients, building long-term relationships that deliver ongoing value and satisfaction. • Leadership and Line Management You will line manage Customer Success Managers, providing regular 1:1s, performance reviews, and development support. • Revenue & Retention - You ll take ownership of renewal strategies to ensure strong customer retention, while also identifying upsell and cross-sell opportunities to drive account growth. • Internal Collaboration & Strategy - You ll collaborate closely with Sales, Product, Support, and Marketing teams to align efforts and deliver customer success. • Tools & Reporting - Using HubSpot and other tools, you ll maintain accurate records of customer interactions and leverage data to guide decisions. About you: • Proven experience in a Customer Success or account management role, ideally within a HR / ER technology or wider SaaS environment • Excellent communication, presentation, negotiation, and influencing skills • Proactive and customer-centric approach to relationship management • Strong organisational skills with the ability to manage multiple priorities • Commercially aware with strong product and industry knowledge • Ability to interpret data and derive actionable insights • Proficient in Microsoft Office applications (Word, Excel, PowerPoint) What s on Offer: • Life assurance • Pension • Holiday purchase scheme • Volunteering days • Long service awards • Contribution towards professional qualifications • Contribution towards membership fees • Employee assistance programme • Health cashback plan • And more . If you're excited by the opportunity to work at the intersection of technology and people, and you re ready to make a meaningful impact with a company that values innovation, collaboration and customer success - then we d love to hear from you. Apply today and be part of a team that s changing the way organisations support their people. Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Hays
Product Financial Controller
Hays Manchester, Lancashire
Product Financial Controller for a large Financial Services group in Manchester paying up to £130,000 + bonus Your new company You'll be joining one of the UK's largest and most established financial services groups, renowned for their diverse product portfolio of services. Due to another year of growth, the organisation is investing heavily in digital transformation, modernising its finance and product capabilities, and re-shaping how it serves its customer base. Your new role As Product Financial Controller, you will be a pivotal figure within the organisation, responsible not only for delivering technical and accurate financial control, but also for driving meaningful transformation across processes, automation, and data quality. You will take a lead on financial controls and reporting for key product areas, owning the balance sheet and P&L with a focus on accuracy and compliance. You'll deliver analysis, identify risks, provide performance insights, and act as a trusted advisor to senior teams. What you'll need to succeed You will be a qualified accountant (ACA, ACCA, CIMA), with previous experience within Financial Services or Banking, ideally within large complex accounting structures. You will be able to demonstrate examples of combining traditional financial rigour and driving change and taking a lead on transformational projects and modernising processes. What you'll get in return Alongside this being a standout opportunity to influence how a large organisation operates, you'll receive a highly competitive salary of up to £130k + 30% bonus, alongside a brilliant benefits pack and a hybrid working model. The business offers brilliant career progression opportunities, nationally and internationally, whilst joining a well renowned business with a large finance function based in Manchester. Their offices are nearby to public transport, restaurants, shops and local amenities. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
May 16, 2026
Full time
Product Financial Controller for a large Financial Services group in Manchester paying up to £130,000 + bonus Your new company You'll be joining one of the UK's largest and most established financial services groups, renowned for their diverse product portfolio of services. Due to another year of growth, the organisation is investing heavily in digital transformation, modernising its finance and product capabilities, and re-shaping how it serves its customer base. Your new role As Product Financial Controller, you will be a pivotal figure within the organisation, responsible not only for delivering technical and accurate financial control, but also for driving meaningful transformation across processes, automation, and data quality. You will take a lead on financial controls and reporting for key product areas, owning the balance sheet and P&L with a focus on accuracy and compliance. You'll deliver analysis, identify risks, provide performance insights, and act as a trusted advisor to senior teams. What you'll need to succeed You will be a qualified accountant (ACA, ACCA, CIMA), with previous experience within Financial Services or Banking, ideally within large complex accounting structures. You will be able to demonstrate examples of combining traditional financial rigour and driving change and taking a lead on transformational projects and modernising processes. What you'll get in return Alongside this being a standout opportunity to influence how a large organisation operates, you'll receive a highly competitive salary of up to £130k + 30% bonus, alongside a brilliant benefits pack and a hybrid working model. The business offers brilliant career progression opportunities, nationally and internationally, whilst joining a well renowned business with a large finance function based in Manchester. Their offices are nearby to public transport, restaurants, shops and local amenities. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Reed
Regional HR Manager - North
Reed Huddersfield, Yorkshire
Regional HR Manager (North) opportunity available working for a leading retail organisation. Reporting directly to the Senior HR Manager (UK), the HR Manager will partner with the Brand Leaders/ Regional Coaches/Regional Managers and area/district teams to deliver impactful people strategies that drive performance, engagement, and cultural alignment with both brand specific and wider Company goals. The role will also support with brand led people initiatives as appropriate. The role is field based requiring regular travel (60-70%) across all relevant brand sites, predominantly across Leeds and Manchester and the North. The role and responsibilities: HR Leadership & Business Partnership • Provide customer-focused HR leadership and advice, acting as a trusted business partner to Brand Leaders, Regional Coaches and Operations Teams to support business strategy and brand-led people initiatives. • Build strong, credible relationships with site managers, area operational teams, and support office colleagues, influencing business direction through effective HR initiatives. • Maintain a consistent and structured presence across sites to ensure alignment between HR practices and operational needs. • Use people data and insights to identify key people initiatives and provides targeted support to assigned sites. People Strategy & Projects • Lead and deliver innovative and effective HR projects that support the business and brands goals while enhancing the employee experience. • Drive continuous improvement in HR delivery, identifying opportunities in areas such as apprenticeship development, onboarding efficiency, and process automation. • Assist in the creation, review, and improvement of HR policies and procedures. Talent Management & Workforce Planning • Own the recruitment process for designated sites. • Support managers in recruitment best practices, workforce planning, and bench planning to meet current and future business needs. • Coach and develop line managers to build leadership capability and confidence in managing people effectively. Employee Relations & Compliance • Provide expert guidance to managers on people matters, employment law, HR policies, and procedures to ensure values-led and legally compliant decision-making. • Oversee all Employee Relations (ER) matters including disciplinary and appeal hearings, employment tribunals, store closures, and TUPE processes. • Manage Employee Relations in line with outsourced HR advisory support service level agreement to ensure compliance, responsiveness, and alignment with company standards. • Sickness absence management • Conduct trend analysis on ER issues to identify root causes and recommend solutions for improvement. Performance, Engagement & Culture • Take ownership of the full employee lifecycle, including pay reviews and performance management, while continuously seeking process improvements. • Champion a positive workplace culture that fosters engagement, inclusion, and high performance. • Analyse and report on regional HR KPIs. This role offers a competitive salary package paying £45k-60k DOE plus company car or car allowance plus excellent additional Benefits.
May 16, 2026
Full time
Regional HR Manager (North) opportunity available working for a leading retail organisation. Reporting directly to the Senior HR Manager (UK), the HR Manager will partner with the Brand Leaders/ Regional Coaches/Regional Managers and area/district teams to deliver impactful people strategies that drive performance, engagement, and cultural alignment with both brand specific and wider Company goals. The role will also support with brand led people initiatives as appropriate. The role is field based requiring regular travel (60-70%) across all relevant brand sites, predominantly across Leeds and Manchester and the North. The role and responsibilities: HR Leadership & Business Partnership • Provide customer-focused HR leadership and advice, acting as a trusted business partner to Brand Leaders, Regional Coaches and Operations Teams to support business strategy and brand-led people initiatives. • Build strong, credible relationships with site managers, area operational teams, and support office colleagues, influencing business direction through effective HR initiatives. • Maintain a consistent and structured presence across sites to ensure alignment between HR practices and operational needs. • Use people data and insights to identify key people initiatives and provides targeted support to assigned sites. People Strategy & Projects • Lead and deliver innovative and effective HR projects that support the business and brands goals while enhancing the employee experience. • Drive continuous improvement in HR delivery, identifying opportunities in areas such as apprenticeship development, onboarding efficiency, and process automation. • Assist in the creation, review, and improvement of HR policies and procedures. Talent Management & Workforce Planning • Own the recruitment process for designated sites. • Support managers in recruitment best practices, workforce planning, and bench planning to meet current and future business needs. • Coach and develop line managers to build leadership capability and confidence in managing people effectively. Employee Relations & Compliance • Provide expert guidance to managers on people matters, employment law, HR policies, and procedures to ensure values-led and legally compliant decision-making. • Oversee all Employee Relations (ER) matters including disciplinary and appeal hearings, employment tribunals, store closures, and TUPE processes. • Manage Employee Relations in line with outsourced HR advisory support service level agreement to ensure compliance, responsiveness, and alignment with company standards. • Sickness absence management • Conduct trend analysis on ER issues to identify root causes and recommend solutions for improvement. Performance, Engagement & Culture • Take ownership of the full employee lifecycle, including pay reviews and performance management, while continuously seeking process improvements. • Champion a positive workplace culture that fosters engagement, inclusion, and high performance. • Analyse and report on regional HR KPIs. This role offers a competitive salary package paying £45k-60k DOE plus company car or car allowance plus excellent additional Benefits.
Reed
HR Operations & Recruitment Manager
Reed Bristol, Somerset
Are you an experienced HR leader who enjoys making things work better - for candidates, employees, and the business? We're looking for a strategically minded Advisory Services Manager with a strong background in HR operations and recruitment to lead a critical people service function during an exciting period of change and improvement. This role is ideal for someone who thrives on streamlining processes, improving systems, and building trusted relationships , while ensuring a seamless and high-quality employee experience from attraction through to exit. About the role In this role, you'll play a key part in shaping and delivering an efficient, customer-focused HR operation. You will: Lead the Staff Success Centre , ensuring high-quality first-line HR support, smooth onboarding and offboarding, contract administration, and operational casework. Oversee the recruitment coordination service , delivering an efficient, inclusive and professionally run experience for both candidates and hiring managers. Work closely with Payroll, Finance, Learning & Development , and senior stakeholders across the organisation to ensure joined-up, well-governed service delivery. Drive continuous improvement across HR operations - streamlining workflows, strengthening governance, reducing failure demand, and improving the employee journey. Contribute to wider People Services and organisation-wide projects , bringing operational insight and supporting effective change. Use data, MI and service metrics to track performance, identify root causes, and drive operational excellence. Partner with People Services Senior Leadership and Talent teams to shape the future recruitment and talent acquisition approach, embedding consistent and inclusive practices. About you You'll bring a strong mix of strategic thinking and operational credibility, with: Significant experience leading HR operations and/or recruitment in a large, complex organisation. The ability to translate operational challenges into clear improvement priorities . Excellent stakeholder management skills , with confidence working collaboratively across teams and functions. A genuine passion for service excellence, continuous improvement, and organisational agility . Confidence using HR systems, data and metrics to support insight-led decision making. Working pattern & flexibility This organisation is genuinely open-minded about flexible working. Full-time or part-time considered (4 or 3.5 days per week, with a preference for 4 if part-time). 37-hour working week : Monday-Thursday: 8:30-5:00 Friday: 8:30-4:30 Hybrid working with an expectation of around 3 days on site , with reasonable flexibility. Benefits 25 days' annual leave plus bank holidays 6.5 additional closure days (including Christmas and New Year) Defined benefit pension scheme (local authority style) Free on-site parking and good public transport links If you're looking for a role where you can make a real operational impact , improve how HR services are delivered, and work in a values-driven environment with a strong focus on people, this could be a fantastic next step.
May 16, 2026
Full time
Are you an experienced HR leader who enjoys making things work better - for candidates, employees, and the business? We're looking for a strategically minded Advisory Services Manager with a strong background in HR operations and recruitment to lead a critical people service function during an exciting period of change and improvement. This role is ideal for someone who thrives on streamlining processes, improving systems, and building trusted relationships , while ensuring a seamless and high-quality employee experience from attraction through to exit. About the role In this role, you'll play a key part in shaping and delivering an efficient, customer-focused HR operation. You will: Lead the Staff Success Centre , ensuring high-quality first-line HR support, smooth onboarding and offboarding, contract administration, and operational casework. Oversee the recruitment coordination service , delivering an efficient, inclusive and professionally run experience for both candidates and hiring managers. Work closely with Payroll, Finance, Learning & Development , and senior stakeholders across the organisation to ensure joined-up, well-governed service delivery. Drive continuous improvement across HR operations - streamlining workflows, strengthening governance, reducing failure demand, and improving the employee journey. Contribute to wider People Services and organisation-wide projects , bringing operational insight and supporting effective change. Use data, MI and service metrics to track performance, identify root causes, and drive operational excellence. Partner with People Services Senior Leadership and Talent teams to shape the future recruitment and talent acquisition approach, embedding consistent and inclusive practices. About you You'll bring a strong mix of strategic thinking and operational credibility, with: Significant experience leading HR operations and/or recruitment in a large, complex organisation. The ability to translate operational challenges into clear improvement priorities . Excellent stakeholder management skills , with confidence working collaboratively across teams and functions. A genuine passion for service excellence, continuous improvement, and organisational agility . Confidence using HR systems, data and metrics to support insight-led decision making. Working pattern & flexibility This organisation is genuinely open-minded about flexible working. Full-time or part-time considered (4 or 3.5 days per week, with a preference for 4 if part-time). 37-hour working week : Monday-Thursday: 8:30-5:00 Friday: 8:30-4:30 Hybrid working with an expectation of around 3 days on site , with reasonable flexibility. Benefits 25 days' annual leave plus bank holidays 6.5 additional closure days (including Christmas and New Year) Defined benefit pension scheme (local authority style) Free on-site parking and good public transport links If you're looking for a role where you can make a real operational impact , improve how HR services are delivered, and work in a values-driven environment with a strong focus on people, this could be a fantastic next step.
Artis Recruitment
Head of People Partnering
Artis Recruitment
Artis Executive is supporting a great organisation with a fantastic opportunity for an experienced senior HR leader to join a high profile organisation undergoing significant transformation. This is a 12 month FTC, based in London but with 1 day per week in the office, the rest remote. There is flexibility with location, possibly Bristol too. We are looking for a Head of People Partnering to lead a team of 7 People Partners while partnering directly with senior executive stakeholders across Operations, Commercial and Technology. This is a highly visible leadership role, supporting C-suite stakeholders and helping to shape organisational design, leadership capability, engagement and overall business performance. This role would suit someone who thrives in fast paced environments, is comfortable working in ambiguity, and can quickly bring structure, energy and credibility to an evolving People function. The Role: Lead and develop a team of 7 People Partners Partner closely with senior stakeholders across COO, CCO and CTO functions Drive organisational design, workforce planning and succession planning Support leadership teams through transformation and change Strengthen and mature the People Partnering function Improve collaboration across Reward, Talent, ER and wider specialist teams Bring fresh thinking, pace and strong leadership to a busy and evolving environment Build trusted relationships and act as a genuine strategic advisor About You: A proven senior HR Business Partner or Head of People Partnering Experienced in supporting senior executive stakeholders A strong people leader with experience developing HRBP teams Commercially minded with strong organisational design capability Comfortable operating in ambiguity and fast-moving environments A natural collaborator with strong influencing skills A motivator who can energise teams and create momentum Someone who leads with both pace and empathy This is an exceptional opportunity for someone looking to step into a senior leadership role with real influence, executive exposure and the chance to shape both the People function and wider business performance. Immediate availability or short notice period preferred. Artis Recruitment provide specialist recruitment services within HR, Finance, IT, Procurement, Marketing, Customer Contact and Executive Search. By applying to this position, you acknowledge that you have read and accept our Privacy Policy: (url removed)
May 16, 2026
Contractor
Artis Executive is supporting a great organisation with a fantastic opportunity for an experienced senior HR leader to join a high profile organisation undergoing significant transformation. This is a 12 month FTC, based in London but with 1 day per week in the office, the rest remote. There is flexibility with location, possibly Bristol too. We are looking for a Head of People Partnering to lead a team of 7 People Partners while partnering directly with senior executive stakeholders across Operations, Commercial and Technology. This is a highly visible leadership role, supporting C-suite stakeholders and helping to shape organisational design, leadership capability, engagement and overall business performance. This role would suit someone who thrives in fast paced environments, is comfortable working in ambiguity, and can quickly bring structure, energy and credibility to an evolving People function. The Role: Lead and develop a team of 7 People Partners Partner closely with senior stakeholders across COO, CCO and CTO functions Drive organisational design, workforce planning and succession planning Support leadership teams through transformation and change Strengthen and mature the People Partnering function Improve collaboration across Reward, Talent, ER and wider specialist teams Bring fresh thinking, pace and strong leadership to a busy and evolving environment Build trusted relationships and act as a genuine strategic advisor About You: A proven senior HR Business Partner or Head of People Partnering Experienced in supporting senior executive stakeholders A strong people leader with experience developing HRBP teams Commercially minded with strong organisational design capability Comfortable operating in ambiguity and fast-moving environments A natural collaborator with strong influencing skills A motivator who can energise teams and create momentum Someone who leads with both pace and empathy This is an exceptional opportunity for someone looking to step into a senior leadership role with real influence, executive exposure and the chance to shape both the People function and wider business performance. Immediate availability or short notice period preferred. Artis Recruitment provide specialist recruitment services within HR, Finance, IT, Procurement, Marketing, Customer Contact and Executive Search. By applying to this position, you acknowledge that you have read and accept our Privacy Policy: (url removed)
Global Technology Solutions Ltd
ITSM Sales Executive
Global Technology Solutions Ltd Reading, Berkshire
ITSM Sales Executive Location: ReadingSalary: £40,000 + Double OTE (Uncapped Commission) We are seeking a high-performing ITSM Sales Executive with a proven track record in IT Service Management solution sales. This is an exciting opportunity to join a global organisation at the forefront of ITSM, playing a key role in driving growth and expanding market presence. This hybrid role combines new business development with account management. You will be responsible for generating new opportunities, building a strong pipeline, and growing existing client relationships by understanding their challenges and positioning solutions as a critical extension of their IT operations. Key Responsibilities New Business Development: Drive new client acquisition through outbound prospecting, targeted campaigns, networking, and partner engagement Identify and engage key decision-makers across IT, Operations, and Service Management Build, manage, and maintain a qualified sales pipeline Own the full sales cycle from initial engagement through to close and handover Account Management: Develop and expand existing customer relationships, identifying upsell and cross-sell opportunities Act as a trusted advisor, supporting clients on their ITSM improvement journey Conduct regular account reviews to ensure long-term success and satisfaction Collaborate with internal delivery teams to ensure successful project execution and uncover further growth opportunities Additional Responsibilities: Forecast against sales targets and provide regular progress updates Maintain accurate and up-to-date CRM records Leverage market and competitor insights to strengthen value proposition Build strong relationships with senior stakeholders, including C-level executives Skills & Experience Required Proven success in ITSM solution sales Minimum of 3 years' B2B sales experience Strong track record in both new business acquisition and account development Excellent negotiation, communication, and commercial skills Confidence engaging with senior stakeholders and decision-makers Self-motivated, results-driven, and highly accountable Knowledge of ITSM frameworks such as ITIL or SIAM Degree educated (business/management preferred) or equivalent experience This is a fantastic opportunity for a driven sales professional looking to maximise earnings through an uncapped commission structure while making a real impact in a growing organisation. Apply now to take the next step in your career.
May 16, 2026
Full time
ITSM Sales Executive Location: ReadingSalary: £40,000 + Double OTE (Uncapped Commission) We are seeking a high-performing ITSM Sales Executive with a proven track record in IT Service Management solution sales. This is an exciting opportunity to join a global organisation at the forefront of ITSM, playing a key role in driving growth and expanding market presence. This hybrid role combines new business development with account management. You will be responsible for generating new opportunities, building a strong pipeline, and growing existing client relationships by understanding their challenges and positioning solutions as a critical extension of their IT operations. Key Responsibilities New Business Development: Drive new client acquisition through outbound prospecting, targeted campaigns, networking, and partner engagement Identify and engage key decision-makers across IT, Operations, and Service Management Build, manage, and maintain a qualified sales pipeline Own the full sales cycle from initial engagement through to close and handover Account Management: Develop and expand existing customer relationships, identifying upsell and cross-sell opportunities Act as a trusted advisor, supporting clients on their ITSM improvement journey Conduct regular account reviews to ensure long-term success and satisfaction Collaborate with internal delivery teams to ensure successful project execution and uncover further growth opportunities Additional Responsibilities: Forecast against sales targets and provide regular progress updates Maintain accurate and up-to-date CRM records Leverage market and competitor insights to strengthen value proposition Build strong relationships with senior stakeholders, including C-level executives Skills & Experience Required Proven success in ITSM solution sales Minimum of 3 years' B2B sales experience Strong track record in both new business acquisition and account development Excellent negotiation, communication, and commercial skills Confidence engaging with senior stakeholders and decision-makers Self-motivated, results-driven, and highly accountable Knowledge of ITSM frameworks such as ITIL or SIAM Degree educated (business/management preferred) or equivalent experience This is a fantastic opportunity for a driven sales professional looking to maximise earnings through an uncapped commission structure while making a real impact in a growing organisation. Apply now to take the next step in your career.
Syntax Consultancy Ltd
Network Engineer - Cisco Catalyst SD WAN Engineer
Syntax Consultancy Ltd Reading, Oxfordshire
Network Engineer - Cisco Catalyst SD-WAN Engineer ( vManage) £330-£350/ Day- Outside IR35 3-6 Months Contract Newbury / Remote A Senior Cisco Catalyst SD-WAN Engineer with Cisco vManage dashboards and APIs experience is required. Understanding of routing protocols (BGP, OSPF), VRF-based segmentation, AAR, QoS design and enforcement, Security services (Firewall, IDS/IPS, URL filtering) etc. 3-6 Month Contract working remote (WFH) and travel on-site Newbury as needed (Hybrid). Paying £330-£350/day per day (Outside IR35). Start ASAP ideally May 2026. Flexibility is needed as you will be required to provide 24/7 Shift Rota. Required Skills & Experience Experience designing and operating Cisco Catalyst SD-WAN . Excellent understanding of routing protocols (BGP, OSPF), VRF-based segmentation, AAR, QoS design and enforcement, Security services (Firewall, IDS/IPS, URL filtering) etc. Hands-on experience with Cisco vManage dashboards and APIs. Provide input for Simple, medium, complex WAN/LAN changes, Routing and design decisions (underlay/overlay, VRFs, segmentation, etc.) and risk assessment for proposed changes. The successful candidate will lead and support complex network changes, incident troubleshooting as needed, assist in operational governance, and act as a technical advisor to both the customer and internal teams. Strong governance with experience in regulated or CNI (Critical National Infrastructure or highly regulated environments.) Change, Governance & Operational Assurance : including Configuration drift detection and remediation, Template governance in vManage, Version, feature and compatibility alignment. Flexibility is needed as you will be required to provide 24/7 Shift Rota. Help with best practice for security posture, firmware upgrade strategy etc. Maintain a strong end-to-end view across WAN, LAN, and Wi-Fi, ensuring seamless handoff between domains. Support 3rd Line teams on complex routing scenarios, inter-domain dependencies (WAN->LAN and Security) and support for incidents and problems. Proven experience operating as a technical authority and not just a delivery engineer. Self-motivated, with the ability to build strong customer relationships and work effectively in a team environment. Strong interpersonal and communication skills Strongly Desirable Experience in Critical National Infrastructure or highly regulated environments. Familiarity with ServiceNow or equivalent ITSM integration Cisco certifications (e.g. CCNP/CCIE Enterprise) Desirable.
May 16, 2026
Contractor
Network Engineer - Cisco Catalyst SD-WAN Engineer ( vManage) £330-£350/ Day- Outside IR35 3-6 Months Contract Newbury / Remote A Senior Cisco Catalyst SD-WAN Engineer with Cisco vManage dashboards and APIs experience is required. Understanding of routing protocols (BGP, OSPF), VRF-based segmentation, AAR, QoS design and enforcement, Security services (Firewall, IDS/IPS, URL filtering) etc. 3-6 Month Contract working remote (WFH) and travel on-site Newbury as needed (Hybrid). Paying £330-£350/day per day (Outside IR35). Start ASAP ideally May 2026. Flexibility is needed as you will be required to provide 24/7 Shift Rota. Required Skills & Experience Experience designing and operating Cisco Catalyst SD-WAN . Excellent understanding of routing protocols (BGP, OSPF), VRF-based segmentation, AAR, QoS design and enforcement, Security services (Firewall, IDS/IPS, URL filtering) etc. Hands-on experience with Cisco vManage dashboards and APIs. Provide input for Simple, medium, complex WAN/LAN changes, Routing and design decisions (underlay/overlay, VRFs, segmentation, etc.) and risk assessment for proposed changes. The successful candidate will lead and support complex network changes, incident troubleshooting as needed, assist in operational governance, and act as a technical advisor to both the customer and internal teams. Strong governance with experience in regulated or CNI (Critical National Infrastructure or highly regulated environments.) Change, Governance & Operational Assurance : including Configuration drift detection and remediation, Template governance in vManage, Version, feature and compatibility alignment. Flexibility is needed as you will be required to provide 24/7 Shift Rota. Help with best practice for security posture, firmware upgrade strategy etc. Maintain a strong end-to-end view across WAN, LAN, and Wi-Fi, ensuring seamless handoff between domains. Support 3rd Line teams on complex routing scenarios, inter-domain dependencies (WAN->LAN and Security) and support for incidents and problems. Proven experience operating as a technical authority and not just a delivery engineer. Self-motivated, with the ability to build strong customer relationships and work effectively in a team environment. Strong interpersonal and communication skills Strongly Desirable Experience in Critical National Infrastructure or highly regulated environments. Familiarity with ServiceNow or equivalent ITSM integration Cisco certifications (e.g. CCNP/CCIE Enterprise) Desirable.
Sales Executive Data & AI
Pace Industries, LLC
Sales Executive Data & AI page is loaded Sales Executive Data & AIlocations: UK-Hayes-Hyde Park Hayestime type: Full timeposted on: Posted 24 Days Agojob requisition id: R-23108# Overview Specializes in identifying, developing, and closing Data & AI opportunities with new and existing customers that drive measurable business outcomes and profitable growth. Owns and nurtures strategic customer relationships while collaborating with internal technical and commercial teams to align AI, data, and cloud solutions to customer priorities.Acts as a trusted advisor, leveraging deep Data & AI domain knowledge to differentiate Rackspace, uncover new business, and accelerate customers' adoption of modern data platforms, AI/ML solutions, analytics capabilities, and multi-cloud architectures. Responsible for the full sales cycle - from hunting and prospecting through solution design, negotiation, and successful handoff into delivery - ensuring exceptional customer experiences and long-term value realization.Engages with senior stakeholders, including IT leaders and C suite executives, using strong executive presence and commercial acumen to translate Data & AI technologies into compelling business solutions. Shapes customer roadmaps, identifies whitespace, and drives pursuit strategies that position Rackspace as a strategic partner in data modernization and AI transformation.Higher-level roles focus on large-scale Data & AI initiatives, strategic enterprise accounts, and high-value digital transformation programmes that generate sustainable revenue in alignment with Rackspace's cloud and AI vision. Key Responsibilities Pipeline Generation & Sales Execution Meet and exceed monthly sales quotas by driving outbound and inbound Data & AI solution opportunities, selling consultatively based on customer challenges and industry context. Own the full Data & AI sales cycle , including prospecting, discovery, value mapping, solution scoping, pricing, negotiation, and deal closure. Maintain accurate forecasts and opportunity progression through Salesforce . Technical & Solution Alignment Partner closely with Solutions Engineers, Data Architects, and AI SMEs to validate technical feasibility and shape end to end data, analytics, and AI solutions. Assess customer requirements for data platforms, MLOps, analytics modernization, generative AI, and cloud-native architectures - identifying required customizations or integration paths. Influence internal product and engineering teams to evolve Rackspace's Data & AI propositions based on customer demand. Customer Engagement & Relationship Building Build deep, trust-based relationships with leaders across the customer organization - including CIO, CTO, CDO, DS/AI leads, and line-of-business executives. Drive multi-threaded account penetration and guide customers through modern Data & AI transformation journeys. Translate complex technical capabilities into business value outcomes such as cost optimization, operational efficiency, risk reduction, automation, and innovation enablement. Go-to-Market Alignment & Ecosystem Engagement Leverage partners across the cloud and AI ecosystem (AWS, Azure, Google Cloud, Snowflake, Databricks, etc.) to develop new opportunities and co sell strategic solutions. Cultivate a hunting list of target accounts aligned to Rackspace's multi cloud Data & AI strategy. Governance & Execution Excellence Lead pursuit planning, run account reviews, and support strategic account development to ensure successful delivery and customer satisfaction. Ensure adherence to Rackspace security policies, data handling standards, and responsible AI practices. Typical sales cycle duration: 2-6 months . Qualifications Professional Sales Methodology experience (e.g., Miller Heiman, MEDDIC/MEDDPICC, Value-Based Selling, Solution Selling). Experience selling Data & AI professional services , such as data platform modernization, analytics consulting, ML/AI solutions, or multi-cloud data architectures. Proven track record of new business development and winning net-new Data & AI customers. Degree-level education or equivalent commercial experience. Strong consultative selling skills with the ability to position value, not just technology. Skilled in C suite engagement with strong communication, negotiation, and forecasting capability. Able to build compelling Data & AI value propositions for IT leadership, data executives, and business stakeholders. About Rackspace Technology We are the multicloud solutions experts. We combine our expertise with the world's leading technologies - across applications, data and security - to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future. More on Rackspace Technology Though we're all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.
May 16, 2026
Full time
Sales Executive Data & AI page is loaded Sales Executive Data & AIlocations: UK-Hayes-Hyde Park Hayestime type: Full timeposted on: Posted 24 Days Agojob requisition id: R-23108# Overview Specializes in identifying, developing, and closing Data & AI opportunities with new and existing customers that drive measurable business outcomes and profitable growth. Owns and nurtures strategic customer relationships while collaborating with internal technical and commercial teams to align AI, data, and cloud solutions to customer priorities.Acts as a trusted advisor, leveraging deep Data & AI domain knowledge to differentiate Rackspace, uncover new business, and accelerate customers' adoption of modern data platforms, AI/ML solutions, analytics capabilities, and multi-cloud architectures. Responsible for the full sales cycle - from hunting and prospecting through solution design, negotiation, and successful handoff into delivery - ensuring exceptional customer experiences and long-term value realization.Engages with senior stakeholders, including IT leaders and C suite executives, using strong executive presence and commercial acumen to translate Data & AI technologies into compelling business solutions. Shapes customer roadmaps, identifies whitespace, and drives pursuit strategies that position Rackspace as a strategic partner in data modernization and AI transformation.Higher-level roles focus on large-scale Data & AI initiatives, strategic enterprise accounts, and high-value digital transformation programmes that generate sustainable revenue in alignment with Rackspace's cloud and AI vision. Key Responsibilities Pipeline Generation & Sales Execution Meet and exceed monthly sales quotas by driving outbound and inbound Data & AI solution opportunities, selling consultatively based on customer challenges and industry context. Own the full Data & AI sales cycle , including prospecting, discovery, value mapping, solution scoping, pricing, negotiation, and deal closure. Maintain accurate forecasts and opportunity progression through Salesforce . Technical & Solution Alignment Partner closely with Solutions Engineers, Data Architects, and AI SMEs to validate technical feasibility and shape end to end data, analytics, and AI solutions. Assess customer requirements for data platforms, MLOps, analytics modernization, generative AI, and cloud-native architectures - identifying required customizations or integration paths. Influence internal product and engineering teams to evolve Rackspace's Data & AI propositions based on customer demand. Customer Engagement & Relationship Building Build deep, trust-based relationships with leaders across the customer organization - including CIO, CTO, CDO, DS/AI leads, and line-of-business executives. Drive multi-threaded account penetration and guide customers through modern Data & AI transformation journeys. Translate complex technical capabilities into business value outcomes such as cost optimization, operational efficiency, risk reduction, automation, and innovation enablement. Go-to-Market Alignment & Ecosystem Engagement Leverage partners across the cloud and AI ecosystem (AWS, Azure, Google Cloud, Snowflake, Databricks, etc.) to develop new opportunities and co sell strategic solutions. Cultivate a hunting list of target accounts aligned to Rackspace's multi cloud Data & AI strategy. Governance & Execution Excellence Lead pursuit planning, run account reviews, and support strategic account development to ensure successful delivery and customer satisfaction. Ensure adherence to Rackspace security policies, data handling standards, and responsible AI practices. Typical sales cycle duration: 2-6 months . Qualifications Professional Sales Methodology experience (e.g., Miller Heiman, MEDDIC/MEDDPICC, Value-Based Selling, Solution Selling). Experience selling Data & AI professional services , such as data platform modernization, analytics consulting, ML/AI solutions, or multi-cloud data architectures. Proven track record of new business development and winning net-new Data & AI customers. Degree-level education or equivalent commercial experience. Strong consultative selling skills with the ability to position value, not just technology. Skilled in C suite engagement with strong communication, negotiation, and forecasting capability. Able to build compelling Data & AI value propositions for IT leadership, data executives, and business stakeholders. About Rackspace Technology We are the multicloud solutions experts. We combine our expertise with the world's leading technologies - across applications, data and security - to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future. More on Rackspace Technology Though we're all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.
Adecco
Customer Complaints Advisor
Adecco Warwick, Warwickshire
Are you a passionate complaints handler with a knack for delivering exceptional customer service? Do you thrive in fast-paced environments and have a keen eye for detail? If so, we want to hear from you! Our client is seeking a dynamic Customer Care Handler to join their team! Position: Customer Care Handler Contract Type: Permanent Annual Salary: 30,300 Working Pattern: Full Time Role Overview: As the Customer Care Handler, you will be a cornerstone of the organisation's customer service operation. You will oversee the Customer Outcome Team's daily administration, focusing on two pivotal areas: complaint handling and supporting regulatory requirements. Your analytical skills will play a crucial role in ensuring customer satisfaction and compliance. Key Responsibilities: Complaint Handling: Assess, evaluate, and investigate all complaints in line with departmental KPIs. Root Cause Analysis: Identify and analyse complaints from various sources, including Trust Pilot and social media. Operational Support: Implement and improve departmental processes based on analysis and forecasting. Training & Development: Identify staff training needs, develop training materials, and conduct refresher training sessions. Customer Engagement: Conduct regular assessments of customer interactions to ensure compliance with Treating Customers Fairly (TCF) principles. Collaboration: Work closely with internal departments and senior management to provide updates on team activities and development projects. Reporting: Submit KPI reports and maintain a root-cause analysis register. What We're Looking For: Experience: Proven experience in customer service operations, complaints handling desirable but not essential Skills: Strong analytical skills, exceptional attention to detail, and a talent for training and observation. Interpersonal Skills: Ability to build rapport quickly with clients and colleagues, demonstrating empathy and understanding. Motivation: A proactive approach to setting and achieving personal and departmental goals. Why Join Us? Be part of a forward-thinking organisation with a strong reputation in the industry. Enjoy a supportive work environment where your contributions are valued. Take the next step in your career with a role that offers both challenges and opportunities for growth Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 16, 2026
Full time
Are you a passionate complaints handler with a knack for delivering exceptional customer service? Do you thrive in fast-paced environments and have a keen eye for detail? If so, we want to hear from you! Our client is seeking a dynamic Customer Care Handler to join their team! Position: Customer Care Handler Contract Type: Permanent Annual Salary: 30,300 Working Pattern: Full Time Role Overview: As the Customer Care Handler, you will be a cornerstone of the organisation's customer service operation. You will oversee the Customer Outcome Team's daily administration, focusing on two pivotal areas: complaint handling and supporting regulatory requirements. Your analytical skills will play a crucial role in ensuring customer satisfaction and compliance. Key Responsibilities: Complaint Handling: Assess, evaluate, and investigate all complaints in line with departmental KPIs. Root Cause Analysis: Identify and analyse complaints from various sources, including Trust Pilot and social media. Operational Support: Implement and improve departmental processes based on analysis and forecasting. Training & Development: Identify staff training needs, develop training materials, and conduct refresher training sessions. Customer Engagement: Conduct regular assessments of customer interactions to ensure compliance with Treating Customers Fairly (TCF) principles. Collaboration: Work closely with internal departments and senior management to provide updates on team activities and development projects. Reporting: Submit KPI reports and maintain a root-cause analysis register. What We're Looking For: Experience: Proven experience in customer service operations, complaints handling desirable but not essential Skills: Strong analytical skills, exceptional attention to detail, and a talent for training and observation. Interpersonal Skills: Ability to build rapport quickly with clients and colleagues, demonstrating empathy and understanding. Motivation: A proactive approach to setting and achieving personal and departmental goals. Why Join Us? Be part of a forward-thinking organisation with a strong reputation in the industry. Enjoy a supportive work environment where your contributions are valued. Take the next step in your career with a role that offers both challenges and opportunities for growth Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
BDO UK
SSC Associate - KYC - 12 month FTC
BDO UK City, Glasgow
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Our Shared Service Centre team (SSC) provides essential support to a number of teams across our firm. As well as assisting on large-scale operations, beyond the capacity of a core specialist team, they provide the unparalleled expertise we need to keep moving forward. As part of this friendly department, you'll have the chance to work on exciting projects and develop your skillset. There's real opportunity, making it a great chance to use industry knowledge and experience to solve problems in your next career step, or it can be a place to learn if you're just starting out. If you want to work on important projects and explore your potential, we'll give you the friendly, supportive working environment to go far. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Role overview: The firm is looking to recruit an SDD/EDD Associate who will join the Standard Due Diligence (SDD) and Enhanced Due Diligence (EDD) teams within BDO's Shared Service Centre (SSC) Internal Compliance Area, based in Liverpool City Centre. This will be a challenging and rewarding role where you will be involved in the administration of the firm's Know Your Customer (KYC) and Anti-Money Laundering (AML) requirements, and on-line management systems (Including CTO2) alongside the management of up to 8 direct reports. You'll be someone with: Knowledge and experience of the Anti -Money Laundering Regulations and KYC processes. IT skills - strong working knowledge of MS Office including Access, Outlook, Powerpoint , Internet research. Well presented with a professional level of communication - both verbal and written. Good time management, organisation skills and the ability to prioritise. Ability to use own initiative and take a flexible approach. Good telephone manner. Preferential skills include: Experience in managing 2-8 direct reports, or equivalent experience. During your time at BDO, you'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
May 16, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Our Shared Service Centre team (SSC) provides essential support to a number of teams across our firm. As well as assisting on large-scale operations, beyond the capacity of a core specialist team, they provide the unparalleled expertise we need to keep moving forward. As part of this friendly department, you'll have the chance to work on exciting projects and develop your skillset. There's real opportunity, making it a great chance to use industry knowledge and experience to solve problems in your next career step, or it can be a place to learn if you're just starting out. If you want to work on important projects and explore your potential, we'll give you the friendly, supportive working environment to go far. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Role overview: The firm is looking to recruit an SDD/EDD Associate who will join the Standard Due Diligence (SDD) and Enhanced Due Diligence (EDD) teams within BDO's Shared Service Centre (SSC) Internal Compliance Area, based in Liverpool City Centre. This will be a challenging and rewarding role where you will be involved in the administration of the firm's Know Your Customer (KYC) and Anti-Money Laundering (AML) requirements, and on-line management systems (Including CTO2) alongside the management of up to 8 direct reports. You'll be someone with: Knowledge and experience of the Anti -Money Laundering Regulations and KYC processes. IT skills - strong working knowledge of MS Office including Access, Outlook, Powerpoint , Internet research. Well presented with a professional level of communication - both verbal and written. Good time management, organisation skills and the ability to prioritise. Ability to use own initiative and take a flexible approach. Good telephone manner. Preferential skills include: Experience in managing 2-8 direct reports, or equivalent experience. During your time at BDO, you'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Artis Recruitment
HR Advisor (6 Month FTC)
Artis Recruitment Torquay, Devon
Artis HR are currently supporting a leading organisation in the recruitment of an HR Advisor to join their HR team on a fixed-term contract through to December 2026. This is a fantastic opportunity to join a well-established and people-focused business operating across the UK. Reporting to the HR Business Partner, this role will provide expert guidance and support across a broad range of HR matters including employee relations, policy implementation, organisational change, and people-focused projects. This is a hybrid position based within Devon, with flexibility required due to potential office location changes over the coming months. Key Responsibilities -Act as the first point of contact for HR-related queries from managers and employees -Provide advice and support on employee relations matters including disciplinary, grievance, absence management, and performance issues -Support organisational change projects including restructures and redundancy processes -Identify and escalate HR risks where appropriate -Assist in the development and implementation of HR policies and procedures -Coach and support managers on best practice people management -Maintain HR case logs and produce ad hoc HR reports -Support maternity processes and work closely with payroll and HR administration teams -Ensure right-to-work records remain compliant and up to date -Contribute to HR initiatives including wellbeing, engagement, and diversity & inclusion projects -Continually look for ways to improve HR service delivery and processes About You -Previous experience in an HR Advisor or Senior HR Assistant position -Strong working knowledge of UK employment law and HR best practice -Confident managing employee relations cases independently -Excellent communication and stakeholder management skills -ighly organised with strong attention to detail -Comfortable working in a fast-paced environment and managing multiple priorities -Experience using HR systems and Microsoft Office -CIPD Level 5 qualified or currently working towards -Degree educated (desirable, not essential) What's on Offer -Salary of 35k (pro rata) -25 days holiday plus bank holidays (pro rata) -Employee Assistance Programme -Wellbeing support app -Inclusive and supportive working culture Applicants must have the right to work in the UK and live within a commutable distance of the Devon area. Whilst we aim to respond to all applications, due to the volume of applications received this may not always be possible. We may contact you via phone or email to request further information in support of your application. For more information or to apply, please contact Artis HR. Artis Recruitment provide specialist recruitment services within HR, Finance, IT, Procurement, Marketing, Customer Contact and Executive Search. By applying to this position, you acknowledge that you have read and accept our Privacy Policy: (url removed)
May 16, 2026
Seasonal
Artis HR are currently supporting a leading organisation in the recruitment of an HR Advisor to join their HR team on a fixed-term contract through to December 2026. This is a fantastic opportunity to join a well-established and people-focused business operating across the UK. Reporting to the HR Business Partner, this role will provide expert guidance and support across a broad range of HR matters including employee relations, policy implementation, organisational change, and people-focused projects. This is a hybrid position based within Devon, with flexibility required due to potential office location changes over the coming months. Key Responsibilities -Act as the first point of contact for HR-related queries from managers and employees -Provide advice and support on employee relations matters including disciplinary, grievance, absence management, and performance issues -Support organisational change projects including restructures and redundancy processes -Identify and escalate HR risks where appropriate -Assist in the development and implementation of HR policies and procedures -Coach and support managers on best practice people management -Maintain HR case logs and produce ad hoc HR reports -Support maternity processes and work closely with payroll and HR administration teams -Ensure right-to-work records remain compliant and up to date -Contribute to HR initiatives including wellbeing, engagement, and diversity & inclusion projects -Continually look for ways to improve HR service delivery and processes About You -Previous experience in an HR Advisor or Senior HR Assistant position -Strong working knowledge of UK employment law and HR best practice -Confident managing employee relations cases independently -Excellent communication and stakeholder management skills -ighly organised with strong attention to detail -Comfortable working in a fast-paced environment and managing multiple priorities -Experience using HR systems and Microsoft Office -CIPD Level 5 qualified or currently working towards -Degree educated (desirable, not essential) What's on Offer -Salary of 35k (pro rata) -25 days holiday plus bank holidays (pro rata) -Employee Assistance Programme -Wellbeing support app -Inclusive and supportive working culture Applicants must have the right to work in the UK and live within a commutable distance of the Devon area. Whilst we aim to respond to all applications, due to the volume of applications received this may not always be possible. We may contact you via phone or email to request further information in support of your application. For more information or to apply, please contact Artis HR. Artis Recruitment provide specialist recruitment services within HR, Finance, IT, Procurement, Marketing, Customer Contact and Executive Search. By applying to this position, you acknowledge that you have read and accept our Privacy Policy: (url removed)
Cornwall Council
Principal Social Worker (Children's)
Cornwall Council
Cornwall isn't just a fantastic place to live - it's an inspiring place to grow your social work career. Fresh from our 'Good with Outstanding features' Ofsted judgement (July 2024), we're a service on the rise: ambitious, bold and focused on delivering real impact for children and families. Our transformed Family Help model brings together the best of Early Help and Child in Need practice, codesigned with practitioners to deliver more effective, truly child centred support. We're investing where it counts: our specialist Parent Assess team delivers high quality inhouse assessments, and every Family Help Team is strengthened by an Integrated Family Domestic Abuse Support Advisor and dedicated clinical psychology input, ensuring a confident response to domestic abuse and complex needs. We champion meaningful family participation through Family Group Conferencing, Family Led Meetings and consistent use of genograms and ecomaps. Families also benefit from our award winning Family Information Service, a strengthened parenting offer and one of the best care leaver services in the country. Ofsted recognised the strength of our culture and approach: "Senior leaders and politicians are relentless in their drive to continue to improve the lives of Cornwall's children and families Staff's care, commitment and child focused approach shine through." - Ofsted, July 2024 Cornwall offers forward thinking social work in a place where wellbeing comes first. With stunning coastlines, strong communities and a culture that values balance and professional pride, this is a service where practitioners thrive - and where your leadership will shape the future of children's services. The Role Research (CCInform 2026) shows that many social workers feel their only progression route is through management with few senior opportunities for those who want to remain in direct practice. Our Principal Social Worker role changes that. This is a specialist practice leadership position, paid at Team Manager level, designed for experienced practitioners who want to influence practice quality while staying close to children, families and frontline work. As a Principal Social Worker, you will hold a small caseload of direct work, deputise for your Team Manager, and play a key role in developing the skills, confidence and professional curiosity of your team. You'll be supported by a comprehensive core learning offer and a clear qualification and career pathway, giving you the structure and space to continue developing your expertise. We value continuous learning and recognise its impact on outcomes - with progression and rewards that reflect your contribution. Roles are available in teams across the county, including Family Help, Children in Care, Kinship, Family Plus, and the Disabled Children & Therapy Service. This is a public/customer-facing role, where the statutory English language requirement for public sector workers applies. This position will be subject to an enhanced criminal record disclosure check. What You'll Need to Succeed A recognised social work qualification and Social Work England registration 60 Master's level post qualifying credits (with support towards a further 60 academic credits) At least 5 years post qualification experience in children's social work Strong practice expertise grounded in evidence informed approaches A passion for relationship based practice and developing others Excellent reflective skills, with the ability to lead and influence practice and develop others We welcome applications from experienced registered practitioners returning to social work. What We Offer We recognise the difference you make - and we support you every step of the way. Competitive salary equivalent to Team Manager level £4,000 welcome bonus and generous relocation package (eligibility applies) Lease car scheme Flexible working options, including hybrid and part time 26 days annual leave (rising with service) plus bank holidays High quality supervision and a culture of professional curiosity Our excellent learning and development offer Practice Educator support from our dedicated team Access to Community Care Inform and Research in Practice Payment of Social Work England registration fees
May 16, 2026
Full time
Cornwall isn't just a fantastic place to live - it's an inspiring place to grow your social work career. Fresh from our 'Good with Outstanding features' Ofsted judgement (July 2024), we're a service on the rise: ambitious, bold and focused on delivering real impact for children and families. Our transformed Family Help model brings together the best of Early Help and Child in Need practice, codesigned with practitioners to deliver more effective, truly child centred support. We're investing where it counts: our specialist Parent Assess team delivers high quality inhouse assessments, and every Family Help Team is strengthened by an Integrated Family Domestic Abuse Support Advisor and dedicated clinical psychology input, ensuring a confident response to domestic abuse and complex needs. We champion meaningful family participation through Family Group Conferencing, Family Led Meetings and consistent use of genograms and ecomaps. Families also benefit from our award winning Family Information Service, a strengthened parenting offer and one of the best care leaver services in the country. Ofsted recognised the strength of our culture and approach: "Senior leaders and politicians are relentless in their drive to continue to improve the lives of Cornwall's children and families Staff's care, commitment and child focused approach shine through." - Ofsted, July 2024 Cornwall offers forward thinking social work in a place where wellbeing comes first. With stunning coastlines, strong communities and a culture that values balance and professional pride, this is a service where practitioners thrive - and where your leadership will shape the future of children's services. The Role Research (CCInform 2026) shows that many social workers feel their only progression route is through management with few senior opportunities for those who want to remain in direct practice. Our Principal Social Worker role changes that. This is a specialist practice leadership position, paid at Team Manager level, designed for experienced practitioners who want to influence practice quality while staying close to children, families and frontline work. As a Principal Social Worker, you will hold a small caseload of direct work, deputise for your Team Manager, and play a key role in developing the skills, confidence and professional curiosity of your team. You'll be supported by a comprehensive core learning offer and a clear qualification and career pathway, giving you the structure and space to continue developing your expertise. We value continuous learning and recognise its impact on outcomes - with progression and rewards that reflect your contribution. Roles are available in teams across the county, including Family Help, Children in Care, Kinship, Family Plus, and the Disabled Children & Therapy Service. This is a public/customer-facing role, where the statutory English language requirement for public sector workers applies. This position will be subject to an enhanced criminal record disclosure check. What You'll Need to Succeed A recognised social work qualification and Social Work England registration 60 Master's level post qualifying credits (with support towards a further 60 academic credits) At least 5 years post qualification experience in children's social work Strong practice expertise grounded in evidence informed approaches A passion for relationship based practice and developing others Excellent reflective skills, with the ability to lead and influence practice and develop others We welcome applications from experienced registered practitioners returning to social work. What We Offer We recognise the difference you make - and we support you every step of the way. Competitive salary equivalent to Team Manager level £4,000 welcome bonus and generous relocation package (eligibility applies) Lease car scheme Flexible working options, including hybrid and part time 26 days annual leave (rising with service) plus bank holidays High quality supervision and a culture of professional curiosity Our excellent learning and development offer Practice Educator support from our dedicated team Access to Community Care Inform and Research in Practice Payment of Social Work England registration fees
Ernest Gordon Recruitment Limited
Senior Client Services Manager (IFA / Fixed Term Contract)
Ernest Gordon Recruitment Limited Rochester, Kent
Senior Client Services Manager (IFA / Fixed Term Contract) £55,000-£65,000 + Hybrid Working + Fixed Term Contract (15 months) + Company BenefitsRochesterAre you a Client Services Manager or similar from a Financial Services background looking for an exciting and specialist, Fixed Term role offering full autonomy to lead a team essential to business function within a well-established Financial Advisory firm offering the chance to have a direct impact on the continued success of the company? This well-established Advisory Firm have seen ongoing stability since their establishment whilst building a loyal client base of primarily Private Clients. Due to an ever increasing workload they are looking to welcome an additional member to their collaborative team on a Fixed Term basis.This is an autonomous role where you will be the go-to specialist responsible for overseeing a team of 15 who oversee all client services and manage a large pool of client funds. You will be involved with operations and furthering existing client relationships as well as undertaking strategy focused work both day-to-day and within weekly senior leadership meetings. This role would suit a Client Services Manager or similar from an IFA / Financial Services background looking for a varied Fixed Term position within a well-established firm offering the chance to play a key role in a successful business. The Role: Manage operations team of 19 responsible delivering a range of client services Further develop existing client relationships Assist with strategy planning and allocation of funds Attend weekly Senior Leadership Team meetings 15 months Fixed Term Contract - Maternity cover with handover period before and after Hybrid role - 3x p/week (after probation) The Person: Head of Client Servicing / Operations Financial Services background Looking for a Fixed Term role Commutable to Rochester Head of Clients, Key Accounts, Financial Services, Technical, Fund, Retail, Planning, IFA, FTC, Fixed Term Contract, Wealth Management, Finance, Kent, Rochester, South East, Medway, GillinghamReference number: BBBH25215If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV.We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set.Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
May 16, 2026
Contractor
Senior Client Services Manager (IFA / Fixed Term Contract) £55,000-£65,000 + Hybrid Working + Fixed Term Contract (15 months) + Company BenefitsRochesterAre you a Client Services Manager or similar from a Financial Services background looking for an exciting and specialist, Fixed Term role offering full autonomy to lead a team essential to business function within a well-established Financial Advisory firm offering the chance to have a direct impact on the continued success of the company? This well-established Advisory Firm have seen ongoing stability since their establishment whilst building a loyal client base of primarily Private Clients. Due to an ever increasing workload they are looking to welcome an additional member to their collaborative team on a Fixed Term basis.This is an autonomous role where you will be the go-to specialist responsible for overseeing a team of 15 who oversee all client services and manage a large pool of client funds. You will be involved with operations and furthering existing client relationships as well as undertaking strategy focused work both day-to-day and within weekly senior leadership meetings. This role would suit a Client Services Manager or similar from an IFA / Financial Services background looking for a varied Fixed Term position within a well-established firm offering the chance to play a key role in a successful business. The Role: Manage operations team of 19 responsible delivering a range of client services Further develop existing client relationships Assist with strategy planning and allocation of funds Attend weekly Senior Leadership Team meetings 15 months Fixed Term Contract - Maternity cover with handover period before and after Hybrid role - 3x p/week (after probation) The Person: Head of Client Servicing / Operations Financial Services background Looking for a Fixed Term role Commutable to Rochester Head of Clients, Key Accounts, Financial Services, Technical, Fund, Retail, Planning, IFA, FTC, Fixed Term Contract, Wealth Management, Finance, Kent, Rochester, South East, Medway, GillinghamReference number: BBBH25215If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV.We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set.Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Context Recruitment Limited
Technical Consultant
Context Recruitment Limited
Technical Consultant - Managed Services Provider Location: Onsite in Wolverhampton Salary: between , depending on experience. Type: Permanent A leading Managed Services Provider is seeking a versatile and ambitious Technical Consultant to join its growing team. This is a role for someone who enjoys variety, thrives in a fast-paced environment, and is keen to play a key part in the expansion of a rapidly developing Managed Services and IT Services portfolio. The position offers a blend of technical escalation, project delivery, and customer-facing consultancy, providing a strong platform for long-term progression as the business continues to scale. Key responsibilities: The Technical Consultant will operate as a senior technical resource within the MSP, supporting both internal teams and external customers. Responsibilities include: Acting as a 2nd/3rd Line escalation point for complex technical incidents Delivering on-prem to cloud migration projects, with a focus on Microsoft 365 and Azure Providing presales and technical advisory support to the sales team Engaging directly with customers to understand requirements and shape effective solutions Contributing to the development and enhancement of the MSP's service offerings This is a hands-on, multi-faceted role with exposure to a wide range of technologies and customer environments. Required experience: Strong background within an MSP or multi-customer environment Solid technical expertise across Microsoft 365, Azure, and traditional on-prem infrastructure Confident troubleshooting ability at a 2nd/3rd Line level Experience delivering technical projects, ideally cloud migrations Ability to support presales activity and communicate technical detail clearly A proactive, consultative mindset and a genuine enthusiasm for technology Office based - Wolverhampton. Paying up to 50k, depending on experience. Must be eligible to work in the UK.
May 16, 2026
Full time
Technical Consultant - Managed Services Provider Location: Onsite in Wolverhampton Salary: between , depending on experience. Type: Permanent A leading Managed Services Provider is seeking a versatile and ambitious Technical Consultant to join its growing team. This is a role for someone who enjoys variety, thrives in a fast-paced environment, and is keen to play a key part in the expansion of a rapidly developing Managed Services and IT Services portfolio. The position offers a blend of technical escalation, project delivery, and customer-facing consultancy, providing a strong platform for long-term progression as the business continues to scale. Key responsibilities: The Technical Consultant will operate as a senior technical resource within the MSP, supporting both internal teams and external customers. Responsibilities include: Acting as a 2nd/3rd Line escalation point for complex technical incidents Delivering on-prem to cloud migration projects, with a focus on Microsoft 365 and Azure Providing presales and technical advisory support to the sales team Engaging directly with customers to understand requirements and shape effective solutions Contributing to the development and enhancement of the MSP's service offerings This is a hands-on, multi-faceted role with exposure to a wide range of technologies and customer environments. Required experience: Strong background within an MSP or multi-customer environment Solid technical expertise across Microsoft 365, Azure, and traditional on-prem infrastructure Confident troubleshooting ability at a 2nd/3rd Line level Experience delivering technical projects, ideally cloud migrations Ability to support presales activity and communicate technical detail clearly A proactive, consultative mindset and a genuine enthusiasm for technology Office based - Wolverhampton. Paying up to 50k, depending on experience. Must be eligible to work in the UK.
Rolls Royce
Component Stress Engineer
Rolls Royce
Job Description Component Stress Engineer Full Time Bristol/Hybrid Why join Rolls-Royce? At Rolls-Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting and connecting people everywhere. By joining Rolls-Royce, you'll have the opportunity to work on world-class solutions, supported by a culture that believes individuality is our greatest strength, and all perspectives, experiences and backgrounds help us innovate and enable our high-performance culture. The Mechanical Integrity Engineer supports the Design function by evaluating the structural integrity of the proposed designs, ensuring that they are robust and meet requirements. In this role, the successful candidate will have an opportunity to shape the next-generation of Rolls-Royce products by influencing Design decisions and embodying safety principles which are key aspects of Mechanical Integrity and lifing analysis. The Mechanical Integrity Engineer liaises with testing and "Verification and Validation" tasks, delivers improvements to company capability through technical innovation and involvement in R&T projects and is supported by a world-class network of specialists and SMEs within Rolls-Royce. Key Accountabilities To conduct Structure Mechanical Design and Analysis. This includes selection and generation as well as involvement in further development of numerical models, use of numeral calculation methods, developing of interdisciplinary agreed boundary conditions and implementation into own models as well as into models of other disciplines (e.g. performance), plausibility check of boundary conditions, execution and analysis of numerical model calculations, understanding calculations as well as derive suggestion for improvements. To conduct Structure Mechanical experiments. This includes preparation of experiment specification for tests on test rigs and engines, supervision and support of experiments, plausibility check of results during the execution of the test, analysis and interpretation of test results and comparison with analytical and/or empirical models. To resolve problems through evaluative judgements. Analyses factual information from multiple sources, interprets results and identifies effective solutions by applying their own technical knowledge, expertise and engineering judgement. Is responsible for defined technical packages/investigations of work providing delivery against programme milestones within agreed cost, timescale and quality requirements. To be a point of contact within a given engineering discipline and to share subject matter knowledge across the function. This may include providing advisory services to designated customers, influencing their peer group, representing senior departmental staff and acting as advisor/coach on matters where they are technically authoritative. To understand company business and function objectives and ensure that the work they do supports this. To always act in accordance with both the company values and those associated with being a professional engineer. To actively promote, encourage and support the identification and implementation of continuous improvement (s of tools, processes and methods) both within and outside their immediate sphere and prompt action across the wider team. Key Experiences and any Qualifications Bachelor's degree or Master's in Engineering or regional equivalent qualification, or equivalent experience Strong technical knowledge in mechanical design methodologies and have an understanding of cross-discipline engineering concepts which include but are not limited to manufacturing engineering, aerodynamics, thermodynamics, thermal and mechanical analysis, cost engineering and product definition. The Mechanical Integrity engineer shall exhibit strong technical knowledge in mechanical design methodologies and have an understanding of and ability to integrate cross discipline engineering concepts which include but are not limited to manufacturing engineering, hydrodynamics, thermodynamics, Stress analysis both static and dynamic, fracture and fatigue assessment, cost engineering, Installation & Commission. They shall also undertake a wide range of roles including project and change management, conceptual design, final design verification, support and approval of the final product definition, support manufacturing and integration activities. An ability to apply logical, analytical and innovative thinking on a range of technical problems and make balanced decisions across technical and business parameters Knowledge and experience of product integrity / liability and certification frameworks Good communication and presentation skills at all levels of the organisation Regional Benefits Generous Annual Leave Retirement Savings through the Rolls-Royce Retirement Savings Trust Group Life Assurance provides for a lump sum benefit if you die whilst employed by Rolls-Royce Group Income Protection provides an income in the event that you are unable to work due to illness or injury Your Shares: Matched is a simple way to own Rolls-Royce shares and invest in our future, together. Buy one share, get one free! Our vision is to ensure that the excellence and ingenuity that shaped our history continues into our future. Our multi-year transformation programme aims to turn Rolls-Royce into a high-performing, competitive, resilient and growing company. Join us, and it can be your future vision too. Rolls-Royce are committed to being a respectful, inclusive, and non-discriminatory workplace where individuality is valued, diverse perspectives fuel innovation, and everyone can thrive. Closing Date: 28th May 2026 As part of our selection process, candidates in certain locations may be asked to complete an online assessment, which can include cognitive and behavioural aptitude testing relevant to the role. If required, full instructions for the next steps will be provided. Job Category Mechanical Systems Posting Date 14 May 2026; 00:05 Posting End Date 28 May 2026PandoLogic.
May 16, 2026
Full time
Job Description Component Stress Engineer Full Time Bristol/Hybrid Why join Rolls-Royce? At Rolls-Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting and connecting people everywhere. By joining Rolls-Royce, you'll have the opportunity to work on world-class solutions, supported by a culture that believes individuality is our greatest strength, and all perspectives, experiences and backgrounds help us innovate and enable our high-performance culture. The Mechanical Integrity Engineer supports the Design function by evaluating the structural integrity of the proposed designs, ensuring that they are robust and meet requirements. In this role, the successful candidate will have an opportunity to shape the next-generation of Rolls-Royce products by influencing Design decisions and embodying safety principles which are key aspects of Mechanical Integrity and lifing analysis. The Mechanical Integrity Engineer liaises with testing and "Verification and Validation" tasks, delivers improvements to company capability through technical innovation and involvement in R&T projects and is supported by a world-class network of specialists and SMEs within Rolls-Royce. Key Accountabilities To conduct Structure Mechanical Design and Analysis. This includes selection and generation as well as involvement in further development of numerical models, use of numeral calculation methods, developing of interdisciplinary agreed boundary conditions and implementation into own models as well as into models of other disciplines (e.g. performance), plausibility check of boundary conditions, execution and analysis of numerical model calculations, understanding calculations as well as derive suggestion for improvements. To conduct Structure Mechanical experiments. This includes preparation of experiment specification for tests on test rigs and engines, supervision and support of experiments, plausibility check of results during the execution of the test, analysis and interpretation of test results and comparison with analytical and/or empirical models. To resolve problems through evaluative judgements. Analyses factual information from multiple sources, interprets results and identifies effective solutions by applying their own technical knowledge, expertise and engineering judgement. Is responsible for defined technical packages/investigations of work providing delivery against programme milestones within agreed cost, timescale and quality requirements. To be a point of contact within a given engineering discipline and to share subject matter knowledge across the function. This may include providing advisory services to designated customers, influencing their peer group, representing senior departmental staff and acting as advisor/coach on matters where they are technically authoritative. To understand company business and function objectives and ensure that the work they do supports this. To always act in accordance with both the company values and those associated with being a professional engineer. To actively promote, encourage and support the identification and implementation of continuous improvement (s of tools, processes and methods) both within and outside their immediate sphere and prompt action across the wider team. Key Experiences and any Qualifications Bachelor's degree or Master's in Engineering or regional equivalent qualification, or equivalent experience Strong technical knowledge in mechanical design methodologies and have an understanding of cross-discipline engineering concepts which include but are not limited to manufacturing engineering, aerodynamics, thermodynamics, thermal and mechanical analysis, cost engineering and product definition. The Mechanical Integrity engineer shall exhibit strong technical knowledge in mechanical design methodologies and have an understanding of and ability to integrate cross discipline engineering concepts which include but are not limited to manufacturing engineering, hydrodynamics, thermodynamics, Stress analysis both static and dynamic, fracture and fatigue assessment, cost engineering, Installation & Commission. They shall also undertake a wide range of roles including project and change management, conceptual design, final design verification, support and approval of the final product definition, support manufacturing and integration activities. An ability to apply logical, analytical and innovative thinking on a range of technical problems and make balanced decisions across technical and business parameters Knowledge and experience of product integrity / liability and certification frameworks Good communication and presentation skills at all levels of the organisation Regional Benefits Generous Annual Leave Retirement Savings through the Rolls-Royce Retirement Savings Trust Group Life Assurance provides for a lump sum benefit if you die whilst employed by Rolls-Royce Group Income Protection provides an income in the event that you are unable to work due to illness or injury Your Shares: Matched is a simple way to own Rolls-Royce shares and invest in our future, together. Buy one share, get one free! Our vision is to ensure that the excellence and ingenuity that shaped our history continues into our future. Our multi-year transformation programme aims to turn Rolls-Royce into a high-performing, competitive, resilient and growing company. Join us, and it can be your future vision too. Rolls-Royce are committed to being a respectful, inclusive, and non-discriminatory workplace where individuality is valued, diverse perspectives fuel innovation, and everyone can thrive. Closing Date: 28th May 2026 As part of our selection process, candidates in certain locations may be asked to complete an online assessment, which can include cognitive and behavioural aptitude testing relevant to the role. If required, full instructions for the next steps will be provided. Job Category Mechanical Systems Posting Date 14 May 2026; 00:05 Posting End Date 28 May 2026PandoLogic.
Pontoon
Customer Service Advisor
Pontoon Newport, Gwent
JOB TITLE: Customer Service Advisor PAY: £14.40p/hr LOCATION: Newport - Tredegar Park moving to Cardiff from September 2026 HOURS : Full Time, 35 hours per week WORKING PATTERN : Our work style is hybrid, which involves spending at least 2 days per week, or 40% of our time, in our office in Newport. We'll just need your commitment to 35 hours across Mon-Fri (8.30am-6pm) and weekend working, Sat 9-5 and Sun 11-4pm on a rotational basis. The first 3 months will be 100% office based. Please that from September we will be moving into our new, modern office in Cardiff where you will be required to spend two days per week or 40% of your work time. START DATE : 22 June 2026 CONTRACT: 6 months About this opportunity Our Customer Service teams are the heartbeat of our organisation. Do you want to be part of a team that makes a genuine difference to our transport customers? Consumer Lending is a key part of our Group and helps customers by providing cars, vans, caravans, and motorbikes and/or the finance for them. We're currently looking for people who care about customers to join our contact centre teams supporting our Lex Auto lease brand. As a Transport Customer Service Advisor, you'll be the first point of contact to new and existing customers. Applying your skills and expertise to help them with their financial & service needs via a range of channels. You'll build relationships with our customers on every call you take, and by listening carefully and asking the right questions, you'll identify and promote the best possible outcome. Day to day, you'll be: Delivering outstanding customer experiences through various communication channels. Multi-tasking between telephony and queue-based work. Problem-solving, being creative with solutions and pay excellent attention to the details. Playing a role in educating our customers about our products. Pro-active in your approach to personal development and learning. Why Lloyds Banking Group? Join us and, as well as making a difference to customers, you'll enjoy a fulfilling career where you're free to be yourself. Great colleagues, transforming workspaces, hybrid working and a wide variety of career opportunities - you'll find them all here. What you'll need Solid communication and listening skills including a friendly telephone manner. Honest, hardworking, and genuine. Caring about helping people with their queries. The empathy to put yourself in the customers' shoes, asking the questions needed to understand how we can help. The commitment to deliver on your promises and go above and beyond for people. You will need to be competent in using Microsoft applications. Ideally, we would like you to have previous customer service experience from a motor / financial services background, but this isn't essential. About working for us Our focus is to ensure we're inclusive every day and build an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity, or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from under-represented groups. We're disability confident. So, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know. If you're excited by the thought of becoming part of our team, get in touch. We'd love to hear from you!
May 16, 2026
Seasonal
JOB TITLE: Customer Service Advisor PAY: £14.40p/hr LOCATION: Newport - Tredegar Park moving to Cardiff from September 2026 HOURS : Full Time, 35 hours per week WORKING PATTERN : Our work style is hybrid, which involves spending at least 2 days per week, or 40% of our time, in our office in Newport. We'll just need your commitment to 35 hours across Mon-Fri (8.30am-6pm) and weekend working, Sat 9-5 and Sun 11-4pm on a rotational basis. The first 3 months will be 100% office based. Please that from September we will be moving into our new, modern office in Cardiff where you will be required to spend two days per week or 40% of your work time. START DATE : 22 June 2026 CONTRACT: 6 months About this opportunity Our Customer Service teams are the heartbeat of our organisation. Do you want to be part of a team that makes a genuine difference to our transport customers? Consumer Lending is a key part of our Group and helps customers by providing cars, vans, caravans, and motorbikes and/or the finance for them. We're currently looking for people who care about customers to join our contact centre teams supporting our Lex Auto lease brand. As a Transport Customer Service Advisor, you'll be the first point of contact to new and existing customers. Applying your skills and expertise to help them with their financial & service needs via a range of channels. You'll build relationships with our customers on every call you take, and by listening carefully and asking the right questions, you'll identify and promote the best possible outcome. Day to day, you'll be: Delivering outstanding customer experiences through various communication channels. Multi-tasking between telephony and queue-based work. Problem-solving, being creative with solutions and pay excellent attention to the details. Playing a role in educating our customers about our products. Pro-active in your approach to personal development and learning. Why Lloyds Banking Group? Join us and, as well as making a difference to customers, you'll enjoy a fulfilling career where you're free to be yourself. Great colleagues, transforming workspaces, hybrid working and a wide variety of career opportunities - you'll find them all here. What you'll need Solid communication and listening skills including a friendly telephone manner. Honest, hardworking, and genuine. Caring about helping people with their queries. The empathy to put yourself in the customers' shoes, asking the questions needed to understand how we can help. The commitment to deliver on your promises and go above and beyond for people. You will need to be competent in using Microsoft applications. Ideally, we would like you to have previous customer service experience from a motor / financial services background, but this isn't essential. About working for us Our focus is to ensure we're inclusive every day and build an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity, or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from under-represented groups. We're disability confident. So, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know. If you're excited by the thought of becoming part of our team, get in touch. We'd love to hear from you!
Senior Azure AI Consultant
PHOENIX SOFTWARE LIMITED Pocklington, Yorkshire
Phoenix enables digital transformation across the UK public sector, empowering organisations to innovate with cloud and hybrid infrastructures, data, AI, security and collaboration technologies. We are now hiring a Senior Azure AI Consultant who will be embedded within our AI practice and work directly with customers to help them adopt and scale AI capabilities. This is a fully customer facing role, focused on delivering structured advisory and enablement engagements that span strategy, architecture and hands on implementation of Microsoft AI platforms. You will act as a trusted advisor, combining strong consulting skills with deep technical expertise. You will be responsible for delivering end to end AI engagements independently, from discovery and design through to deployment and configuration, while working closely with the Practice Lead and Technical Architects to shape and refine Phoenix's AI offerings. What will you be doing? Lead structured AI advisory and enablement engagements, including AI readiness assessments, use case discovery workshops and Centre of Excellence (CoE) programmes. Deliver end to end enablement for Microsoft AI platforms, with a strong focus on Microsoft Foundry and Azure OpenAI Service. Design, deploy and configure Azure AI solutions hands on, ensuring customers have working reference environments they can build upon. Facilitate executive level workshops and stakeholder sessions to identify AI opportunities and develop business cases. Develop AI adoption roadmaps, governance frameworks and technical reference architectures. Act as a trusted advisor to senior customer stakeholders, translating business challenges into practical AI enabled solutions. Work closely with the AI Practice Lead and Technical Architects to design, refine and improve repeatable engagement frameworks and service offerings. Produce high quality customer deliverables including strategy documents, technical designs, deployment guides and assessment reports. Stay current with Microsoft AI platform developments, emerging capabilities and wider industry trends. Provide regular feedback on customer needs, market trends and opportunities for new AI services. Support pre sales activity including discovery calls, technical demonstrations, proposal input and customer presentations. What are we looking for? Strong customer facing consulting skills with the ability to build trust at senior stakeholder level. Excellent communication, presentation and workshop facilitation skills. Proven ability to lead and deliver complex technical engagements independently. Strong hands on experience deploying and configuring Azure AI services, particularly Microsoft Foundry and Azure OpenAI. Solid understanding of AI and GenAI concepts including RAG architectures, agents, prompt engineering and responsible AI principles. Experience working across Azure infrastructure fundamentals to support AI workloads end to end. Commercial awareness and ability to contribute effectively to pre sales and service shaping activities. Strategic thinker with a continuous improvement mindset and strong problem solving skills. Consultancy or professional services background preferred. Public sector experience (e.g. councils, NHS, education, charities or blue light services) desirable. SC clearance, or eligibility to obtain SC clearance, desirable. Practical stuff Where is the role based? Primary location is our HQ in Pocklington (YO42). What about hybrid/remote working? Remote & Hybrid working is supported, with flexibility depending on customer and delivery requirements. How many interviews? Following a screen with the Recruitment Team, you can expect a two stage interview process, one online and one in person. Important BPSS Check As part of our recruitment process and due to the nature of the work we do, all employees are required to undertake a BPSS check. While some employees may require further security clearance, the BPSS check is mandatory and all offers of employment are conditional upon successful completion. Have you made it this far? If you're still reading, there's a strong chance you might be our kind of person. Here's the thing, research suggests many women and underrepresented groups don't apply unless they meet every requirement. Even if you don't tick every box above, we encourage you to introduce yourself. We believe a diversity of perspectives and experiences makes our team stronger and the stronger our team, the more successful we will be.
May 16, 2026
Full time
Phoenix enables digital transformation across the UK public sector, empowering organisations to innovate with cloud and hybrid infrastructures, data, AI, security and collaboration technologies. We are now hiring a Senior Azure AI Consultant who will be embedded within our AI practice and work directly with customers to help them adopt and scale AI capabilities. This is a fully customer facing role, focused on delivering structured advisory and enablement engagements that span strategy, architecture and hands on implementation of Microsoft AI platforms. You will act as a trusted advisor, combining strong consulting skills with deep technical expertise. You will be responsible for delivering end to end AI engagements independently, from discovery and design through to deployment and configuration, while working closely with the Practice Lead and Technical Architects to shape and refine Phoenix's AI offerings. What will you be doing? Lead structured AI advisory and enablement engagements, including AI readiness assessments, use case discovery workshops and Centre of Excellence (CoE) programmes. Deliver end to end enablement for Microsoft AI platforms, with a strong focus on Microsoft Foundry and Azure OpenAI Service. Design, deploy and configure Azure AI solutions hands on, ensuring customers have working reference environments they can build upon. Facilitate executive level workshops and stakeholder sessions to identify AI opportunities and develop business cases. Develop AI adoption roadmaps, governance frameworks and technical reference architectures. Act as a trusted advisor to senior customer stakeholders, translating business challenges into practical AI enabled solutions. Work closely with the AI Practice Lead and Technical Architects to design, refine and improve repeatable engagement frameworks and service offerings. Produce high quality customer deliverables including strategy documents, technical designs, deployment guides and assessment reports. Stay current with Microsoft AI platform developments, emerging capabilities and wider industry trends. Provide regular feedback on customer needs, market trends and opportunities for new AI services. Support pre sales activity including discovery calls, technical demonstrations, proposal input and customer presentations. What are we looking for? Strong customer facing consulting skills with the ability to build trust at senior stakeholder level. Excellent communication, presentation and workshop facilitation skills. Proven ability to lead and deliver complex technical engagements independently. Strong hands on experience deploying and configuring Azure AI services, particularly Microsoft Foundry and Azure OpenAI. Solid understanding of AI and GenAI concepts including RAG architectures, agents, prompt engineering and responsible AI principles. Experience working across Azure infrastructure fundamentals to support AI workloads end to end. Commercial awareness and ability to contribute effectively to pre sales and service shaping activities. Strategic thinker with a continuous improvement mindset and strong problem solving skills. Consultancy or professional services background preferred. Public sector experience (e.g. councils, NHS, education, charities or blue light services) desirable. SC clearance, or eligibility to obtain SC clearance, desirable. Practical stuff Where is the role based? Primary location is our HQ in Pocklington (YO42). What about hybrid/remote working? Remote & Hybrid working is supported, with flexibility depending on customer and delivery requirements. How many interviews? Following a screen with the Recruitment Team, you can expect a two stage interview process, one online and one in person. Important BPSS Check As part of our recruitment process and due to the nature of the work we do, all employees are required to undertake a BPSS check. While some employees may require further security clearance, the BPSS check is mandatory and all offers of employment are conditional upon successful completion. Have you made it this far? If you're still reading, there's a strong chance you might be our kind of person. Here's the thing, research suggests many women and underrepresented groups don't apply unless they meet every requirement. Even if you don't tick every box above, we encourage you to introduce yourself. We believe a diversity of perspectives and experiences makes our team stronger and the stronger our team, the more successful we will be.
Microsoft Security Consultant - Purview SME
Company Sheffield, Yorkshire
Microsoft Security Consultant (Purview SME) Consultant / Senior / Architect level Remote-first, based in Ireland or UK. An opportunity has emerged for an experienced Microsoft Security Consultant to become a part of our vibrant and rapidly growing Microsoft Security Consultancy Practice at Threatscape. The successful candidate will report to the Practice Lead, Ru Campbell MVP, and Data Security & Governance Lead, Ewelina Paczkowska. In this role, you will be responsible for delivering Microsoft security, compliance, identity, and management solutions and services; with particular focus on data security. Your responsibilities will encompass a blend of both pre and post-sales consulting, often delivering multiple projects simultaneously. This is a highly rewarding role for someone obsessive and passionate about Microsoft Security, working in a team culture of the highest professional standards to deliver best-in-market Microsoft Security services. Key responsibilities: Act as a subject matter expert for Microsoft security, compliance, identity, and management when engaging with our clients. Particular focus in Purview, for which you will be an SME Lead customer engagements, covering scoping, demonstrations, design, development, implementation, and customization of Microsoft solutions. Collaborate with the Practice Lead and Data Security & Governance Lead to craft new solutions, engagements, software, tools, and commercial + marketing opportunities leveraging the Microsoft portfolio. What you will do: Evaluate, deploy, and advise customers regarding Microsoft security capabilities, practices, and tools, providing insightful assessments. Present advisory services, technical demonstrations, and pre through to post sales materials. Contribute to security reviews and gap analyses. Maintain a proficient understanding of comparable security technologies. To be successful, you need: Deep hands-on experience with tales from the trenches of scoping, implementation, issue resolution, and configuration of: Purview, Entra, Intune, Defender, Sentinel, and Azure. Proficiency in designing and implementing comprehensive security architectures across both on-premises and cloud-based solutions. Excellent written and verbal communication skills, with proven experience engaging in detailed technical and business discussions. Ability to fantastically communicate security concepts, particularly in relation to Microsoft security offerings, balancing both "marketing talk" with real-life, tell-it-like-it-is plain-English language If you are an active member of the Microsoft Security or general cybersecurity community, with proven work such as blogs, conference sessions, and so on, this will massively differentiate you from other candidates - we are huge on sharing with the community! Ability to "think like the adversary", and understand the threat landscape, and how our customers can balance defence mechanisms with business pragmatism. To be a stand out candidate, must also have experience with securing and/or managing one or more of the following specific technologies: Purview (E5 capabilities) Purview (Azure/data governance capabilities) Fabric Power Platform Entra Defender XDR Intune Qualifications desired: SC-401 AZ-500 or SC-500 SC-100, SC-200 SC-300 Join us at Threatscape and be a pivotal contributor to our cutting edge security solutions, working in a dynamic environment with ample growth opportunities. Your expertise will shape the future of cybersecurity in collaboration with our visionary team. Why join Threatscape? We're a Microsoft Solutions Partner for Security and Modern Work, 5 times winner of the Security Partner of the Year (regional + global), and have Advanced Certification in Threat Protection, Identity and Access Management, Information Protection and Governance, and Modernizing Endpoints. We're member of the Microsoft Intelligence Security Association (MISA), Microsoft's premiere Security Partner association. We offer the opportunity to work with and learn from some of the best consultants and architects (including five MVPs, who'll support your journey to the same). Work as a key player within a growing, thriving Microsoft Practice with the fantastic career and learning opportunities that come with such a position.
May 15, 2026
Full time
Microsoft Security Consultant (Purview SME) Consultant / Senior / Architect level Remote-first, based in Ireland or UK. An opportunity has emerged for an experienced Microsoft Security Consultant to become a part of our vibrant and rapidly growing Microsoft Security Consultancy Practice at Threatscape. The successful candidate will report to the Practice Lead, Ru Campbell MVP, and Data Security & Governance Lead, Ewelina Paczkowska. In this role, you will be responsible for delivering Microsoft security, compliance, identity, and management solutions and services; with particular focus on data security. Your responsibilities will encompass a blend of both pre and post-sales consulting, often delivering multiple projects simultaneously. This is a highly rewarding role for someone obsessive and passionate about Microsoft Security, working in a team culture of the highest professional standards to deliver best-in-market Microsoft Security services. Key responsibilities: Act as a subject matter expert for Microsoft security, compliance, identity, and management when engaging with our clients. Particular focus in Purview, for which you will be an SME Lead customer engagements, covering scoping, demonstrations, design, development, implementation, and customization of Microsoft solutions. Collaborate with the Practice Lead and Data Security & Governance Lead to craft new solutions, engagements, software, tools, and commercial + marketing opportunities leveraging the Microsoft portfolio. What you will do: Evaluate, deploy, and advise customers regarding Microsoft security capabilities, practices, and tools, providing insightful assessments. Present advisory services, technical demonstrations, and pre through to post sales materials. Contribute to security reviews and gap analyses. Maintain a proficient understanding of comparable security technologies. To be successful, you need: Deep hands-on experience with tales from the trenches of scoping, implementation, issue resolution, and configuration of: Purview, Entra, Intune, Defender, Sentinel, and Azure. Proficiency in designing and implementing comprehensive security architectures across both on-premises and cloud-based solutions. Excellent written and verbal communication skills, with proven experience engaging in detailed technical and business discussions. Ability to fantastically communicate security concepts, particularly in relation to Microsoft security offerings, balancing both "marketing talk" with real-life, tell-it-like-it-is plain-English language If you are an active member of the Microsoft Security or general cybersecurity community, with proven work such as blogs, conference sessions, and so on, this will massively differentiate you from other candidates - we are huge on sharing with the community! Ability to "think like the adversary", and understand the threat landscape, and how our customers can balance defence mechanisms with business pragmatism. To be a stand out candidate, must also have experience with securing and/or managing one or more of the following specific technologies: Purview (E5 capabilities) Purview (Azure/data governance capabilities) Fabric Power Platform Entra Defender XDR Intune Qualifications desired: SC-401 AZ-500 or SC-500 SC-100, SC-200 SC-300 Join us at Threatscape and be a pivotal contributor to our cutting edge security solutions, working in a dynamic environment with ample growth opportunities. Your expertise will shape the future of cybersecurity in collaboration with our visionary team. Why join Threatscape? We're a Microsoft Solutions Partner for Security and Modern Work, 5 times winner of the Security Partner of the Year (regional + global), and have Advanced Certification in Threat Protection, Identity and Access Management, Information Protection and Governance, and Modernizing Endpoints. We're member of the Microsoft Intelligence Security Association (MISA), Microsoft's premiere Security Partner association. We offer the opportunity to work with and learn from some of the best consultants and architects (including five MVPs, who'll support your journey to the same). Work as a key player within a growing, thriving Microsoft Practice with the fantastic career and learning opportunities that come with such a position.
AWD RECRUITMENT LTD
Trainee IT Sales Executive (Apprenticeship)
AWD RECRUITMENT LTD Skelmersdale, Lancashire
Trainee IT Sales Executive (Apprenticeship) Kick-start a career in IT sales with a fully funded apprenticeship. This entry-level role offers hands-on experience in B2B sales, lead generation, customer engagement and account management within a growing technology-focused environment. If you've also worked in the following roles, we'd also like to hear from you: Customer Service Advisor, Sales Advisor, Junior Account Executive, Telesales Executive, Sales Representative, Retail Assistant, Call Centre Agent Earn while you learn - Career Progression Opportunities SALARY: £15,600 to £18,000 per annum + Benefits LOCATION: Skelmersdale, Lancashire, North West England (must live within a 20 mile radius of WN8) JOB TYPE: Full-Time, 12 Months (Fully Funded) Apprenticeship Contract COURSE: Level 3 IT Sales Apprenticeship JOB OVERVIEW We have a fantastic new job opportunity for a Trainee IT Sales Executive (Apprenticeship) to join a supportive and fast-paced sales team. As a Trainee IT Sales Executive (Apprenticeship) you will learn how to manage customer accounts, support sales campaigns and build strong relationships with schools and education clients. The Trainee IT Sales Executive (Apprenticeship) will complete a Level 3 apprenticeship, gaining practical experience in telesales, CRM systems, lead generation and business development, with clear progression into a long-term sales career. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the Trainee IT Sales Executive (Apprenticeship) include: Account Support: Managing assigned customer accounts and supporting renewals Customer Communication: Contacting schools and trusts to maintain relationships and identify needs Outbound Calling: Making proactive calls to support sales and marketing campaigns Lead Generation: Identifying new business opportunities and passing qualified leads to senior sales staff Sales Administration: Preparing quotes and updating CRM systems with accurate data Relationship Building: Developing positive working relationships with customers and colleagues Team Collaboration: Supporting Internal Sales and Field Account Managers Learning & Development: Actively engaging in training and apprenticeship learning activities CANDIDATE REQUIREMENTS ESSENTIAL: Communication Skills: Clear and confident verbal and written communication Positive Attitude: Enthusiastic, proactive and willing to learn Interest In Technology: Passion for IT, technology or digital solutions Team Player: Ability to work collaboratively within a sales team Commitment to Learning: Willingness to complete a Level 3 apprenticeship programme DESIRABLE: Customer-Facing Experience: Previous experience in retail, hospitality, call centre or customer service roles Sales Exposure: Some experience in telesales, sales support or lead generation IT Awareness: Basic understanding of IT services such as cloud or cybersecurity BENEFITS Fully funded Level 3 IT Sales Apprenticeship (12 months) Structured training, mentoring and development Career progression opportunities 23 days holiday plus 8 bank holidays and birthday off Free office refreshments Cycle to work scheme Free on-site parking Shopping discount portal Employee Assistance Programme with counselling Paid volunteer time Social gatherings HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-C14619 Full-Time, Apprenticeship Contract Jobs, Careers and Vacancies. Find a new job and work in Skelmersdale, Lancashire, North West England. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online AWD-IN-SPJ
May 15, 2026
Full time
Trainee IT Sales Executive (Apprenticeship) Kick-start a career in IT sales with a fully funded apprenticeship. This entry-level role offers hands-on experience in B2B sales, lead generation, customer engagement and account management within a growing technology-focused environment. If you've also worked in the following roles, we'd also like to hear from you: Customer Service Advisor, Sales Advisor, Junior Account Executive, Telesales Executive, Sales Representative, Retail Assistant, Call Centre Agent Earn while you learn - Career Progression Opportunities SALARY: £15,600 to £18,000 per annum + Benefits LOCATION: Skelmersdale, Lancashire, North West England (must live within a 20 mile radius of WN8) JOB TYPE: Full-Time, 12 Months (Fully Funded) Apprenticeship Contract COURSE: Level 3 IT Sales Apprenticeship JOB OVERVIEW We have a fantastic new job opportunity for a Trainee IT Sales Executive (Apprenticeship) to join a supportive and fast-paced sales team. As a Trainee IT Sales Executive (Apprenticeship) you will learn how to manage customer accounts, support sales campaigns and build strong relationships with schools and education clients. The Trainee IT Sales Executive (Apprenticeship) will complete a Level 3 apprenticeship, gaining practical experience in telesales, CRM systems, lead generation and business development, with clear progression into a long-term sales career. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the Trainee IT Sales Executive (Apprenticeship) include: Account Support: Managing assigned customer accounts and supporting renewals Customer Communication: Contacting schools and trusts to maintain relationships and identify needs Outbound Calling: Making proactive calls to support sales and marketing campaigns Lead Generation: Identifying new business opportunities and passing qualified leads to senior sales staff Sales Administration: Preparing quotes and updating CRM systems with accurate data Relationship Building: Developing positive working relationships with customers and colleagues Team Collaboration: Supporting Internal Sales and Field Account Managers Learning & Development: Actively engaging in training and apprenticeship learning activities CANDIDATE REQUIREMENTS ESSENTIAL: Communication Skills: Clear and confident verbal and written communication Positive Attitude: Enthusiastic, proactive and willing to learn Interest In Technology: Passion for IT, technology or digital solutions Team Player: Ability to work collaboratively within a sales team Commitment to Learning: Willingness to complete a Level 3 apprenticeship programme DESIRABLE: Customer-Facing Experience: Previous experience in retail, hospitality, call centre or customer service roles Sales Exposure: Some experience in telesales, sales support or lead generation IT Awareness: Basic understanding of IT services such as cloud or cybersecurity BENEFITS Fully funded Level 3 IT Sales Apprenticeship (12 months) Structured training, mentoring and development Career progression opportunities 23 days holiday plus 8 bank holidays and birthday off Free office refreshments Cycle to work scheme Free on-site parking Shopping discount portal Employee Assistance Programme with counselling Paid volunteer time Social gatherings HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-C14619 Full-Time, Apprenticeship Contract Jobs, Careers and Vacancies. Find a new job and work in Skelmersdale, Lancashire, North West England. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online AWD-IN-SPJ

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