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CBRE Enterprise EMEA
Workplace Experience Coordinator
CBRE Enterprise EMEA Burgess Hill, Sussex
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Coordinator to join the team located in Burgess Hill. About the Role: As a Workplace Experience Coordinator with CBRE, you'll be part of the team that creates unforgettable moments within our workplace. Acting as the warm, welcoming face of the building, you'll connect employees and visitors with the services, spaces, and support they need to have an effortless and enjoyable day. You will report directly to the Workplace Experience Supervisor, ensuring strong alignment, guidance, and support as you grow within the team. This role sits at the heart of the workplace, linking community engagement, events, space logistics, and ensuring the workplace is a productivity enabler for our client colleagues. If you love going above and beyond, naturally engage with people, and enjoy making a meaningful impact in the everyday experiences of others, you'll thrive here. The Four Pillars of Your Focus 1. Community Engagement 2. Conference Centre Support 3. Space Booking & Special Events Support 4. Maintaining Exceptional Office Standards What You'll Do Create a Welcoming and Seamless Experience Act as the central point of contact for colleagues, visitors, and partners, ensuring clear, consistent communication and a smooth flow of information. Provide front desk and reception cover as needed, ensuring the welcome area is always warm, professional, and efficiently managed. Greet all building entrants with warmth and professionalism, making every interaction memorable whether in person, over the phone, or through digital channels. Manage visitor processes, including parking and security protocols, with attention to detail and a guest-first mindset. Conduct regular floor walks to monitor safety, room standards, and colleague needs, spotting opportunities to help before they're even requested. Work collaboratively within a small, supportive team where everyone contributes to a positive, can-do environment. Acknowledge and respond to inquiries or issues from employees and visitors with professionalism, escalating appropriately when needed. Raise and follow through on maintenance or housekeeping work orders; support workplace services such as mail handling, office supplies, and colleague onboarding. Coordinate with vendors to support service delivery and ensure workplace needs are consistently met. Deliver Smooth & Engaging Events Organise and support on-site events, from space bookings to setup, coordination with Facilities and Dining teams, and ensuring a polished experience from start to finish. Bring our workplace to life by delivering monthly themed community events that celebrate the time of year and local culture. These experiences should feel immersive and exciting, designed to spark connection, inspire participation, and give colleagues genuine "wow" moments that draw them into the workplace. Act as the communication hub for events, ensuring relevant teams are aligned, informed, and able to support successfully. Support Safety & Security Follow all site-specific security and emergency procedures; communicate promptly with the relevant teams to keep everyone safe and informed. Share information clearly, follow manager guidance, and use established procedures to solve day-to-day challenges. What Success Looks Like Team Integration: You build strong relationships quickly and contribute to a positive, solution-focused environment. Service Excellence: Tasks are delivered with confidence, accuracy, and a genuine smile, enhancing the overall experience for employees and visitors. Reliable Communication: Information flows smoothly and promptly across teams, ensuring alignment and avoiding friction. Operational Consistency: Meeting rooms, communal areas, and event spaces are maintained to a high standard with proactive attention to detail. Role Requirements: A degree or relevant experience, with up to 2 years in a customer service, hospitality, facilities, or administrative support role. Ability to follow established routines and apply workplace standards accurately. Strong communication skills, you're clear, approachable, and confident exchanging straightforward information. Working knowledge of Microsoft Office Suite. Excellent organisational skills, curiosity, and a proactive mindset. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
May 15, 2026
Full time
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Coordinator to join the team located in Burgess Hill. About the Role: As a Workplace Experience Coordinator with CBRE, you'll be part of the team that creates unforgettable moments within our workplace. Acting as the warm, welcoming face of the building, you'll connect employees and visitors with the services, spaces, and support they need to have an effortless and enjoyable day. You will report directly to the Workplace Experience Supervisor, ensuring strong alignment, guidance, and support as you grow within the team. This role sits at the heart of the workplace, linking community engagement, events, space logistics, and ensuring the workplace is a productivity enabler for our client colleagues. If you love going above and beyond, naturally engage with people, and enjoy making a meaningful impact in the everyday experiences of others, you'll thrive here. The Four Pillars of Your Focus 1. Community Engagement 2. Conference Centre Support 3. Space Booking & Special Events Support 4. Maintaining Exceptional Office Standards What You'll Do Create a Welcoming and Seamless Experience Act as the central point of contact for colleagues, visitors, and partners, ensuring clear, consistent communication and a smooth flow of information. Provide front desk and reception cover as needed, ensuring the welcome area is always warm, professional, and efficiently managed. Greet all building entrants with warmth and professionalism, making every interaction memorable whether in person, over the phone, or through digital channels. Manage visitor processes, including parking and security protocols, with attention to detail and a guest-first mindset. Conduct regular floor walks to monitor safety, room standards, and colleague needs, spotting opportunities to help before they're even requested. Work collaboratively within a small, supportive team where everyone contributes to a positive, can-do environment. Acknowledge and respond to inquiries or issues from employees and visitors with professionalism, escalating appropriately when needed. Raise and follow through on maintenance or housekeeping work orders; support workplace services such as mail handling, office supplies, and colleague onboarding. Coordinate with vendors to support service delivery and ensure workplace needs are consistently met. Deliver Smooth & Engaging Events Organise and support on-site events, from space bookings to setup, coordination with Facilities and Dining teams, and ensuring a polished experience from start to finish. Bring our workplace to life by delivering monthly themed community events that celebrate the time of year and local culture. These experiences should feel immersive and exciting, designed to spark connection, inspire participation, and give colleagues genuine "wow" moments that draw them into the workplace. Act as the communication hub for events, ensuring relevant teams are aligned, informed, and able to support successfully. Support Safety & Security Follow all site-specific security and emergency procedures; communicate promptly with the relevant teams to keep everyone safe and informed. Share information clearly, follow manager guidance, and use established procedures to solve day-to-day challenges. What Success Looks Like Team Integration: You build strong relationships quickly and contribute to a positive, solution-focused environment. Service Excellence: Tasks are delivered with confidence, accuracy, and a genuine smile, enhancing the overall experience for employees and visitors. Reliable Communication: Information flows smoothly and promptly across teams, ensuring alignment and avoiding friction. Operational Consistency: Meeting rooms, communal areas, and event spaces are maintained to a high standard with proactive attention to detail. Role Requirements: A degree or relevant experience, with up to 2 years in a customer service, hospitality, facilities, or administrative support role. Ability to follow established routines and apply workplace standards accurately. Strong communication skills, you're clear, approachable, and confident exchanging straightforward information. Working knowledge of Microsoft Office Suite. Excellent organisational skills, curiosity, and a proactive mindset. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
Gordon Yates Recruitment Consultancy
Corporate Receptionist - Boutique Investment Firm - Temp-Perm
Gordon Yates Recruitment Consultancy
A leading boutique investment firm with stunning offices in the West End is looking for a front-of-house receptionist and events coordinator. The role will begin on an ongoing temporary basis with the view to going permanent after 3 months. Rate: £15.50 per hour plus holiday pay for a 37.5 hour week during the period of temping, becoming £30,000 per annum when the role goes permanent. Hours: Rotational shift pattern (normally 07.45-16.45 or 09.00-17.30 shift) MAIN PURPOSE OF JOB: Project a professional and friendly image. Facilitate the smooth running of the London meeting rooms and their events and maintain a high standard of service to both staff and clients. The job will involve working alongside 3 other front of house administrators with whom you will be sharing the following duties and responsibilities. MAIN DUTIES AND RESPONSIBILITIES: Front of House: Welcome all visitors in a friendly, professional manner, directing them to allocated meeting rooms and catering for any additional guest requirements Manage the physical and virtual meeting room space. Schedule appointments and maintain meeting room schedule via Office Tracker software, ensuring appropriate rooms and dial in details are booked, set up beforehand and staff are informed promptly of guest arrival. Keep the reception desk and public areas clean and tidy throughout the day. Set up and management of all audiovisual requirements for meetings, testing equipment on a weekly basis and trouble-shooting solutions to any issues that arise, escalating issues to our Technology team and working with them and our AV contractors to resolve Work alongside waiting staff team, keeping them informed of the running of the day, advising of any changes & training any new waiting staff on shift. Booking waiting staff for regular daily shifts and additional staff as required for busy/event days. Work as a team to ensure all emails & enquiries to the Reception London inbox are replied to, responding to all room bookings within an hour and dealing with urgent requests promptly. Answer all incoming calls promptly and in a professional manner, taking accurate messages, transferring and screening calls as appropriate and liaising with Edinburgh reception to ensure phone cover is provided at all times Booking car park spaces and assisting with security passes and door passes. This is done alongside the building security team Locking down the office in the evening & securing the office floors. Opening up in the morning and prepping for early morning meetings. Book staff taxis as required & advising on appropriate service Arranging courier collection/delivery, advising staff on best service options & following up any missing/late couriers, checking all deliveries and informing staff of their arrival Sort and distribute all incoming post, ensuring time sensitive post is delivered on time; confirming daily internal mail from Edinburgh is received. Collect all outgoing post, frank accurately & issue for collection by Royal Mail at 5pm Provide additional support and ad hoc clerical duties to the PAs as required. Supporting the Office Manager by reporting any maintenance issues & arranging contractors when requested. Undertake any tasks within the jobholder s skills and abilities as may be requested from time to time Assist with fire evacuations, provide first aid and complete staff Health & Safety inductions as required (when appropriately trained) Liaising and assisting with office contractors to ensure delivery of service, mainly confidential waste contractors, cleaners, pest control, hygiene waste companies Events: Helping to arrange all office events including liaising with event hosts, the chef and waiting staff to ensure the smooth set up and running of all lunches, dinners & drinks parties. Staying on late or coming in early as required Office supplies: Assisting the team to maintain supplies of office stationery, paper, soaps & shower gels and ground floor meeting room supplies. Assist with the weekly staff shopping order and keeping accurate records of purchases and orders made. Completing monthly visa statements and petty cash reconciliations for Finance Arranging sandwich lunches & catering for meetings Ordering office sundries & additional items as requested by Office Manager or staff Weekly wine stock check & ordering any additional bottles for events PERSONAL REQUIREMENTS: Efficient. Good communication skills. Ability to work accurately, neatly and without supervision attention to detail is key. Good organisational and multitasking skills. Ability to handle confidential information Ability to adapt to the needs of the business and changes to the role Willingness to work as part of a team Good presentation and a pleasant manner.
May 15, 2026
Seasonal
A leading boutique investment firm with stunning offices in the West End is looking for a front-of-house receptionist and events coordinator. The role will begin on an ongoing temporary basis with the view to going permanent after 3 months. Rate: £15.50 per hour plus holiday pay for a 37.5 hour week during the period of temping, becoming £30,000 per annum when the role goes permanent. Hours: Rotational shift pattern (normally 07.45-16.45 or 09.00-17.30 shift) MAIN PURPOSE OF JOB: Project a professional and friendly image. Facilitate the smooth running of the London meeting rooms and their events and maintain a high standard of service to both staff and clients. The job will involve working alongside 3 other front of house administrators with whom you will be sharing the following duties and responsibilities. MAIN DUTIES AND RESPONSIBILITIES: Front of House: Welcome all visitors in a friendly, professional manner, directing them to allocated meeting rooms and catering for any additional guest requirements Manage the physical and virtual meeting room space. Schedule appointments and maintain meeting room schedule via Office Tracker software, ensuring appropriate rooms and dial in details are booked, set up beforehand and staff are informed promptly of guest arrival. Keep the reception desk and public areas clean and tidy throughout the day. Set up and management of all audiovisual requirements for meetings, testing equipment on a weekly basis and trouble-shooting solutions to any issues that arise, escalating issues to our Technology team and working with them and our AV contractors to resolve Work alongside waiting staff team, keeping them informed of the running of the day, advising of any changes & training any new waiting staff on shift. Booking waiting staff for regular daily shifts and additional staff as required for busy/event days. Work as a team to ensure all emails & enquiries to the Reception London inbox are replied to, responding to all room bookings within an hour and dealing with urgent requests promptly. Answer all incoming calls promptly and in a professional manner, taking accurate messages, transferring and screening calls as appropriate and liaising with Edinburgh reception to ensure phone cover is provided at all times Booking car park spaces and assisting with security passes and door passes. This is done alongside the building security team Locking down the office in the evening & securing the office floors. Opening up in the morning and prepping for early morning meetings. Book staff taxis as required & advising on appropriate service Arranging courier collection/delivery, advising staff on best service options & following up any missing/late couriers, checking all deliveries and informing staff of their arrival Sort and distribute all incoming post, ensuring time sensitive post is delivered on time; confirming daily internal mail from Edinburgh is received. Collect all outgoing post, frank accurately & issue for collection by Royal Mail at 5pm Provide additional support and ad hoc clerical duties to the PAs as required. Supporting the Office Manager by reporting any maintenance issues & arranging contractors when requested. Undertake any tasks within the jobholder s skills and abilities as may be requested from time to time Assist with fire evacuations, provide first aid and complete staff Health & Safety inductions as required (when appropriately trained) Liaising and assisting with office contractors to ensure delivery of service, mainly confidential waste contractors, cleaners, pest control, hygiene waste companies Events: Helping to arrange all office events including liaising with event hosts, the chef and waiting staff to ensure the smooth set up and running of all lunches, dinners & drinks parties. Staying on late or coming in early as required Office supplies: Assisting the team to maintain supplies of office stationery, paper, soaps & shower gels and ground floor meeting room supplies. Assist with the weekly staff shopping order and keeping accurate records of purchases and orders made. Completing monthly visa statements and petty cash reconciliations for Finance Arranging sandwich lunches & catering for meetings Ordering office sundries & additional items as requested by Office Manager or staff Weekly wine stock check & ordering any additional bottles for events PERSONAL REQUIREMENTS: Efficient. Good communication skills. Ability to work accurately, neatly and without supervision attention to detail is key. Good organisational and multitasking skills. Ability to handle confidential information Ability to adapt to the needs of the business and changes to the role Willingness to work as part of a team Good presentation and a pleasant manner.
Attega Group Ltd
Service Desk Administrator
Attega Group Ltd Crayford, London
Service Desk Administrator Crayford, Kent (Fully office based) Up to £28,000 (depending on experience) Monday Friday, 08 00 Attega Group is currently partnering with a well-established and growing engineering services business to recruit a Service Desk Administrator to join their busy and dynamic team based in Crayford. This is an excellent opportunity for someone with helpdesk or coordination experience who thrives in a fast-paced environment and enjoys being at the heart of operations. The Role As a Service Desk Administrator, you will be the first point of contact for clients, ensuring a high level of service delivery while supporting the coordination of engineering teams. Your responsibilities will include: Acting as the first point of contact for client enquiries via phone and email Scheduling and prioritising work for engineers, including managing callouts and rotas Providing updates to clients via CRM systems, portals, email, and phone Processing engineer and subcontractor paperwork and maintaining KPI trackers Raising purchase orders and processing invoices Producing quotations following engineering visits Running reports, analysing data, and supporting management with insights Preparing and presenting monthly reports Investigating and resolving customer issues efficiently About You: Have previous experience in a Service Desk, Helpdesk, or Coordinator position Be comfortable working in a fast-paced, high-pressure environment Have strong organisational skills with excellent attention to detail Be confident using Microsoft Office (Word, Excel, Outlook) and CRM systems Possess strong written and verbal communication skills Have a professional and friendly telephone manner Be proactive, adaptable, and customer-focused Be able to work both independently and as part of a team What s in it for You? Salary up to £28,000 depending on experience 25 days holiday + bank holidays Birthday day off Pension scheme Healthcare scheme (after qualifying period) Employee perks platform Regular company social events Ongoing training and development opportunities Supportive and friendly working environment
May 14, 2026
Full time
Service Desk Administrator Crayford, Kent (Fully office based) Up to £28,000 (depending on experience) Monday Friday, 08 00 Attega Group is currently partnering with a well-established and growing engineering services business to recruit a Service Desk Administrator to join their busy and dynamic team based in Crayford. This is an excellent opportunity for someone with helpdesk or coordination experience who thrives in a fast-paced environment and enjoys being at the heart of operations. The Role As a Service Desk Administrator, you will be the first point of contact for clients, ensuring a high level of service delivery while supporting the coordination of engineering teams. Your responsibilities will include: Acting as the first point of contact for client enquiries via phone and email Scheduling and prioritising work for engineers, including managing callouts and rotas Providing updates to clients via CRM systems, portals, email, and phone Processing engineer and subcontractor paperwork and maintaining KPI trackers Raising purchase orders and processing invoices Producing quotations following engineering visits Running reports, analysing data, and supporting management with insights Preparing and presenting monthly reports Investigating and resolving customer issues efficiently About You: Have previous experience in a Service Desk, Helpdesk, or Coordinator position Be comfortable working in a fast-paced, high-pressure environment Have strong organisational skills with excellent attention to detail Be confident using Microsoft Office (Word, Excel, Outlook) and CRM systems Possess strong written and verbal communication skills Have a professional and friendly telephone manner Be proactive, adaptable, and customer-focused Be able to work both independently and as part of a team What s in it for You? Salary up to £28,000 depending on experience 25 days holiday + bank holidays Birthday day off Pension scheme Healthcare scheme (after qualifying period) Employee perks platform Regular company social events Ongoing training and development opportunities Supportive and friendly working environment
Insight Select Ltd
Customer Service Coordinator
Insight Select Ltd Gravesend, Kent
Customer Service Coordinator Full-Time Monday - Friday 10am - 6pm£25,000 - £29,000 We are currently recruiting for an experienced and organised Customer Service Coordinator to join a busy and fast-paced operations team within the drainage and facilities sector. This is an excellent opportunity for someone with strong customer service and scheduling experience who enjoys working in a reactive environment where no two days are the same. The successful candidate will be responsible for coordinating engineers, managing customer queries, and ensuring jobs are completed efficiently and within agreed service levels. The Role You will act as a key point of contact for customers, engineers, and internal departments, ensuring all works are scheduled and managed effectively from start to finish. Duties will include: Handling incoming calls from customers, engineers, and internal teams Managing a busy shared inbox and responding within required timeframes Raising and logging new jobs onto internal systems and client portals Scheduling and allocating works to engineers Managing urgent and reactive call-outs Supporting engineers with on-site issues where required Updating customers on job progress and resolving queries Handling complaints professionally and efficiently Closing completed jobs accurately on the system What We're Looking For Previous experience within a helpdesk, scheduling, customer service, or coordination role Strong organisational and multitasking skills Excellent communication skills, both written and verbal Professional and confident telephone manner Good attention to detail and administrative ability Experience using Microsoft Office, particularly Word and Excel Ability to work well under pressure in a fast-paced environment A proactive and team-focused attitude Additional Information Monday to Friday working hours: 10am - 6pm Weekend callout rota: 1 week in every 4 Permanent full-time position This is a fantastic opportunity to join a supportive and growing team where you can develop your skills within a stable and busy environment.
May 14, 2026
Full time
Customer Service Coordinator Full-Time Monday - Friday 10am - 6pm£25,000 - £29,000 We are currently recruiting for an experienced and organised Customer Service Coordinator to join a busy and fast-paced operations team within the drainage and facilities sector. This is an excellent opportunity for someone with strong customer service and scheduling experience who enjoys working in a reactive environment where no two days are the same. The successful candidate will be responsible for coordinating engineers, managing customer queries, and ensuring jobs are completed efficiently and within agreed service levels. The Role You will act as a key point of contact for customers, engineers, and internal departments, ensuring all works are scheduled and managed effectively from start to finish. Duties will include: Handling incoming calls from customers, engineers, and internal teams Managing a busy shared inbox and responding within required timeframes Raising and logging new jobs onto internal systems and client portals Scheduling and allocating works to engineers Managing urgent and reactive call-outs Supporting engineers with on-site issues where required Updating customers on job progress and resolving queries Handling complaints professionally and efficiently Closing completed jobs accurately on the system What We're Looking For Previous experience within a helpdesk, scheduling, customer service, or coordination role Strong organisational and multitasking skills Excellent communication skills, both written and verbal Professional and confident telephone manner Good attention to detail and administrative ability Experience using Microsoft Office, particularly Word and Excel Ability to work well under pressure in a fast-paced environment A proactive and team-focused attitude Additional Information Monday to Friday working hours: 10am - 6pm Weekend callout rota: 1 week in every 4 Permanent full-time position This is a fantastic opportunity to join a supportive and growing team where you can develop your skills within a stable and busy environment.
CBRE Local UK
Contract Support/Helpdesk
CBRE Local UK City, London
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 100,000 employees and operate in 48 countries. Job Title: Contract support CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Support to join our team on a contract in London. The main feature of this role will be to provide exceptional customer service and business support in order to contribute to the continued growth and success of the Business Unit. Understanding, anticipating and delivering to customer needs, achieving results within quality and time constraints. RESPONSIBILITIES Providing support to the client and answer calls and emails in a professional and timely manner Determine the nature, priority of faults based on information provided by the client Liaise closely with site teams and head office, ensuring accurate processing of quotations and purchase orders Managing the supply chain and drive them to attend within required SLA's Driving the engineering team to attend to all callouts within required SLA's To obtain a comprehensive understanding of the scope of the contract and ensure that all work is carried out in accordance to the contract scope and not outside of this Raise and assign work orders to relevant resources Actively identify and implement innovation across the contract to enhance performance and continue to meet client expectations Promote and maintain CBRE culture throughout teams Monitoring calls received from the customer through to call completion and updating records Allocation of internal engineers to call outs and maintenance visits, driving the engineering team to attend to all callouts within required SLA's. Ensure QHSE documentation is maintained and readily available using company systems Manage system as a key user on site including PPM records, reactives and reporting Maintain people records such as new starters, leavers, general staff changes, contact details, etc Effective communication with all levels of internal teams and external customers Familiar with daily operations and the specific scope of the contract Undertake any other duties as requested by the Contract Manager, Lead Contract Support, or Finance & Contract Support Manager PERSON SPECIFICATION Education Good basic education to GCSE (or equivalent standard), which will include an English and Maths qualification. Education to A-Level/HNC standard would be beneficial Training Very proficient in the use of Outlook, Word, Excel, Access and PowerPoint. Excel skills to include basic functions, v-lookups, etc. Experience of using Dynamics, Concept, Maximo. Experience Experience of a similar customer facing role in a medium-sized business. Well-developed communication skills enabling the individual to work with Senior Managers, clients, suppliers, and staff of all levels and abilities. Aptitudes Excellent command of the English language demonstrated through good verbal and written communication. Must be detail conscious, accurate and methodical in approach. Strong organizational and communication skills Able to work systematically and use own initiative. Able to work on more than one task at any given time. Must demonstrate strong interpersonal skills and be able to work as part of a team as well as independently. Character Must demonstrate a strong sense of customer focus, and promote a sense of team spirit and good morale within the office. Reliable, able to complete work within required time frame and manage own deadline requirements. Calm manner able to work under pressure and against rapidly changing demands and priorities. Able to work as part of a multi-disciplinary team, providing support to other areas of the business on occasions, as required. Ignore Facilities administrator / CS Admin / Facilities maintenance coordinator
May 14, 2026
Full time
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 100,000 employees and operate in 48 countries. Job Title: Contract support CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Support to join our team on a contract in London. The main feature of this role will be to provide exceptional customer service and business support in order to contribute to the continued growth and success of the Business Unit. Understanding, anticipating and delivering to customer needs, achieving results within quality and time constraints. RESPONSIBILITIES Providing support to the client and answer calls and emails in a professional and timely manner Determine the nature, priority of faults based on information provided by the client Liaise closely with site teams and head office, ensuring accurate processing of quotations and purchase orders Managing the supply chain and drive them to attend within required SLA's Driving the engineering team to attend to all callouts within required SLA's To obtain a comprehensive understanding of the scope of the contract and ensure that all work is carried out in accordance to the contract scope and not outside of this Raise and assign work orders to relevant resources Actively identify and implement innovation across the contract to enhance performance and continue to meet client expectations Promote and maintain CBRE culture throughout teams Monitoring calls received from the customer through to call completion and updating records Allocation of internal engineers to call outs and maintenance visits, driving the engineering team to attend to all callouts within required SLA's. Ensure QHSE documentation is maintained and readily available using company systems Manage system as a key user on site including PPM records, reactives and reporting Maintain people records such as new starters, leavers, general staff changes, contact details, etc Effective communication with all levels of internal teams and external customers Familiar with daily operations and the specific scope of the contract Undertake any other duties as requested by the Contract Manager, Lead Contract Support, or Finance & Contract Support Manager PERSON SPECIFICATION Education Good basic education to GCSE (or equivalent standard), which will include an English and Maths qualification. Education to A-Level/HNC standard would be beneficial Training Very proficient in the use of Outlook, Word, Excel, Access and PowerPoint. Excel skills to include basic functions, v-lookups, etc. Experience of using Dynamics, Concept, Maximo. Experience Experience of a similar customer facing role in a medium-sized business. Well-developed communication skills enabling the individual to work with Senior Managers, clients, suppliers, and staff of all levels and abilities. Aptitudes Excellent command of the English language demonstrated through good verbal and written communication. Must be detail conscious, accurate and methodical in approach. Strong organizational and communication skills Able to work systematically and use own initiative. Able to work on more than one task at any given time. Must demonstrate strong interpersonal skills and be able to work as part of a team as well as independently. Character Must demonstrate a strong sense of customer focus, and promote a sense of team spirit and good morale within the office. Reliable, able to complete work within required time frame and manage own deadline requirements. Calm manner able to work under pressure and against rapidly changing demands and priorities. Able to work as part of a multi-disciplinary team, providing support to other areas of the business on occasions, as required. Ignore Facilities administrator / CS Admin / Facilities maintenance coordinator
Path Recruitment
Assistant Hire Manager
Path Recruitment
Assistant Hire Manager role in Bristol with fast-growing hire company, £35,000 £38,000 salary, bonus, training, and excellent career progression opportunities. We are recruiting for a rapidly growing, forward-thinking hire business known for delivering exceptional service across the construction equipment sector. With a strong reputation for saying yes to customer challenges, this company invests heavily in people, safety, and sustainable practices. This is an exciting opportunity for an Assistant Hire Manager to join a business where your contribution is recognised and your career can progress. Key Benefits of the Assistant Hire Manager: £35,000 £38,000 basic salary Bonus paid twice per year 28 days holiday plus bank holidays Option to buy additional holidays Healthcare scheme Pension scheme Structured management training programme Monday to Friday working hours (7:30am 5:00pm) Clear progression opportunities within a growing business About the Role (Assistant Hire Manager) As an Assistant Hire Manager, you will support the Depot Manager in the day-to-day running of a busy hire operation in Bristol. You will ensure stock levels are optimised to meet customer demand, provide expert advice on plant and tool hire solutions, and help maximise revenue through upselling and customer engagement. The Assistant Hire Manager will also be involved in equipment test and run procedures, basic servicing, and maintaining high operational standards. Building strong relationships with customers and colleagues will be key to success in this Assistant Hire Manager position. About You (Assistant Hire Manager) To succeed as an Assistant Hire Manager, you will have: A background in plant hire, tool hire, construction equipment, or builders merchants Strong customer service and organisational skills Confident communication skills, both face-to-face and over the phone A proactive and energetic approach to work Ability to work effectively as part of a team Basic mechanical or equipment knowledge (desirable) Good IT and administrative skills To be successful in this role, you may have worked as a: Depot Supervisor, Hire Controller, Assistant Depot Manager, Branch Supervisor, Tool Hire Supervisor, Plant Hire Supervisor, Equipment Hire Coordinator, Branch Assistant Manager, Hire Desk Manager, Service Centre Supervisor Next Steps If you are an ambitious Assistant Hire Manager looking to progress your career with a growing organisation, apply today or contact Georgina on (phone number removed) or (url removed) to find out more information!
May 14, 2026
Full time
Assistant Hire Manager role in Bristol with fast-growing hire company, £35,000 £38,000 salary, bonus, training, and excellent career progression opportunities. We are recruiting for a rapidly growing, forward-thinking hire business known for delivering exceptional service across the construction equipment sector. With a strong reputation for saying yes to customer challenges, this company invests heavily in people, safety, and sustainable practices. This is an exciting opportunity for an Assistant Hire Manager to join a business where your contribution is recognised and your career can progress. Key Benefits of the Assistant Hire Manager: £35,000 £38,000 basic salary Bonus paid twice per year 28 days holiday plus bank holidays Option to buy additional holidays Healthcare scheme Pension scheme Structured management training programme Monday to Friday working hours (7:30am 5:00pm) Clear progression opportunities within a growing business About the Role (Assistant Hire Manager) As an Assistant Hire Manager, you will support the Depot Manager in the day-to-day running of a busy hire operation in Bristol. You will ensure stock levels are optimised to meet customer demand, provide expert advice on plant and tool hire solutions, and help maximise revenue through upselling and customer engagement. The Assistant Hire Manager will also be involved in equipment test and run procedures, basic servicing, and maintaining high operational standards. Building strong relationships with customers and colleagues will be key to success in this Assistant Hire Manager position. About You (Assistant Hire Manager) To succeed as an Assistant Hire Manager, you will have: A background in plant hire, tool hire, construction equipment, or builders merchants Strong customer service and organisational skills Confident communication skills, both face-to-face and over the phone A proactive and energetic approach to work Ability to work effectively as part of a team Basic mechanical or equipment knowledge (desirable) Good IT and administrative skills To be successful in this role, you may have worked as a: Depot Supervisor, Hire Controller, Assistant Depot Manager, Branch Supervisor, Tool Hire Supervisor, Plant Hire Supervisor, Equipment Hire Coordinator, Branch Assistant Manager, Hire Desk Manager, Service Centre Supervisor Next Steps If you are an ambitious Assistant Hire Manager looking to progress your career with a growing organisation, apply today or contact Georgina on (phone number removed) or (url removed) to find out more information!
Morson Edge
Security Coordinator
Morson Edge
Security Coordinator; Rochester; 12 months; £14.55ph pay; Inside IR35 We currently have a vacancy for a Security Coordinator, working for an aerospace and defence client based in Rochester The Security Coordinator will support the Site Security Office and wider Security Function. Working closely with the Security Assistant you will oversee and assist the Security Manager with the day to day running of the Security Office, helping implement all security requirements. You will achieve this by providing administrative support and guidance on all aspects of protective security, vetting and security policy. Due to nature of our client s business the successful candidate will be customer focused, preferable with experience gained in a similar role/environment. Core duties Main Security Liaison between the Security Office and Reception New start security liaison (Taleo, recruitment team, Security Watchdog) Leaver security liaison (ensure return of classified equipment/documents, site badge and car pass, etc.) Monitoring help desk calls placed by the team/guards to ensure they are completed. Monitoring of daily Car Park checks/vehicle infringements Sateon: adding of employees to access control doors. issuing of security badges, new starts, contractors, forgotten/lost/damaged/non-functioning badges. Sateon: running system reports for investigations Processing Sateon photo release request forms and emailing of photos in line with GDPR Issuing of long stay parking permits to staff leaving vehicles on site whilst away on business Security Office walk ins, assisting with customers/employees. Updating of clearance records, classified material, contracts and IVCO requests. Approval of Team Centre/Winchill requests. Processing of IVCO inwards/outwards visits. Maintaining and processing of the site Visitor database Receipt and despatch of classified material via the DCS, or other approved courier Destruction of classified material Musters and spot check lead Processing of clearances. Liaising with outside agencies to collate Contractors paperwork and clearances Processing of laptop requests for T3F4 Vetting Lead for ES UK business (including AIRs, CoPC) Processing of access requests for T3F4 Assist on Security investigations Collate and administer new starter paperwork (OSA, Confidentiality Agreements, staff pass, vehicle pass) OH liaison on security related matters Air Cargo Clearance liaison Liaison with Securitas guarding team Area Access audits On site company camera audits FSC company checks Security processing of IT account requests for new starters. Conduct Security briefings when required CCTV operator, to allow assistance during investigations Establishing and enforcing office policies Maintaining a clean and organised office Providing support for Security initiatives Improving communication in the office Administration of the access control system, including issuing security passes. Liaising with Line Managers to ensure equipment, documents, passes and other company assets are returned, as and when required. Processing visitors and contractors via the Visitor system. Advising on vetting: both in-house and NSV. In-house vetting checks to be completed to Cabinet Office BPSS standards. Receipt, despatch and destruction of sensitive material, including spot checks and musters. Knowledge required A good understanding of Office Management principles A good understanding of administration and the office environment An understanding of security issues and how a security team works Good analytical, interpersonal, organisational and communication skills. Basic project management skills Skills required Ability to manage people and resources Flexibility and ability to multi-task Excellent time management skills Ability to utilise computer software used within the office Excellent verbal and written communication skills Ability to work well with others Excellent customer service skills Ability to remain calm under pressure and balance their workload Morson is acting as an employment business in relation to this vacancy
May 13, 2026
Contractor
Security Coordinator; Rochester; 12 months; £14.55ph pay; Inside IR35 We currently have a vacancy for a Security Coordinator, working for an aerospace and defence client based in Rochester The Security Coordinator will support the Site Security Office and wider Security Function. Working closely with the Security Assistant you will oversee and assist the Security Manager with the day to day running of the Security Office, helping implement all security requirements. You will achieve this by providing administrative support and guidance on all aspects of protective security, vetting and security policy. Due to nature of our client s business the successful candidate will be customer focused, preferable with experience gained in a similar role/environment. Core duties Main Security Liaison between the Security Office and Reception New start security liaison (Taleo, recruitment team, Security Watchdog) Leaver security liaison (ensure return of classified equipment/documents, site badge and car pass, etc.) Monitoring help desk calls placed by the team/guards to ensure they are completed. Monitoring of daily Car Park checks/vehicle infringements Sateon: adding of employees to access control doors. issuing of security badges, new starts, contractors, forgotten/lost/damaged/non-functioning badges. Sateon: running system reports for investigations Processing Sateon photo release request forms and emailing of photos in line with GDPR Issuing of long stay parking permits to staff leaving vehicles on site whilst away on business Security Office walk ins, assisting with customers/employees. Updating of clearance records, classified material, contracts and IVCO requests. Approval of Team Centre/Winchill requests. Processing of IVCO inwards/outwards visits. Maintaining and processing of the site Visitor database Receipt and despatch of classified material via the DCS, or other approved courier Destruction of classified material Musters and spot check lead Processing of clearances. Liaising with outside agencies to collate Contractors paperwork and clearances Processing of laptop requests for T3F4 Vetting Lead for ES UK business (including AIRs, CoPC) Processing of access requests for T3F4 Assist on Security investigations Collate and administer new starter paperwork (OSA, Confidentiality Agreements, staff pass, vehicle pass) OH liaison on security related matters Air Cargo Clearance liaison Liaison with Securitas guarding team Area Access audits On site company camera audits FSC company checks Security processing of IT account requests for new starters. Conduct Security briefings when required CCTV operator, to allow assistance during investigations Establishing and enforcing office policies Maintaining a clean and organised office Providing support for Security initiatives Improving communication in the office Administration of the access control system, including issuing security passes. Liaising with Line Managers to ensure equipment, documents, passes and other company assets are returned, as and when required. Processing visitors and contractors via the Visitor system. Advising on vetting: both in-house and NSV. In-house vetting checks to be completed to Cabinet Office BPSS standards. Receipt, despatch and destruction of sensitive material, including spot checks and musters. Knowledge required A good understanding of Office Management principles A good understanding of administration and the office environment An understanding of security issues and how a security team works Good analytical, interpersonal, organisational and communication skills. Basic project management skills Skills required Ability to manage people and resources Flexibility and ability to multi-task Excellent time management skills Ability to utilise computer software used within the office Excellent verbal and written communication skills Ability to work well with others Excellent customer service skills Ability to remain calm under pressure and balance their workload Morson is acting as an employment business in relation to this vacancy
Service Desk Administrator
JLA Limited Nottingham, Nottinghamshire
37.5 hours per week worked Monday to Thursday, 09:00am - 5:00pm. Friday 09:00am - 4:00pm Role overview The Helpdesk Coordinator is responsible for coordinating day-to-day service activities, ensuring service work is assigned to the relevant skilled engineers, client communications are managed professionally, and all service documentation is accurate and compliant. This role is central to delivering a high-quality, responsive service to clients. Key tasks Act as the main point of contact for clients regarding service visits and job updates Provide clear, timely updates on job status, attendance times, and follow-on actions Manage incoming service requests via phone, email, and client portals Maintain professional relationships with clients at all times Portal & System Updates Update client portals with attendance notes, job status, reports, and certification Ensure all system records are accurate, up to date, and compliant with agreed processes Track completion of works and escape outstanding actions where required Check engineers' paperwork for accuracy, completeness, and compliance Ensure service reports, checklists, timesheets, and certificates are correctly completed Follow up with engineers to resolve errors or missing information Support audit and quality requirements through accurate record-keeping Criteria Essential (attributes required for candidate to be considered) Desirable (attributes can be trained or developed) Skills & Experience Experience in a helpdesk, coordination, scheduling, or service administration role Strong organisational skills Good IT skills (MS Office, CRM or job management systems) Ability to work under pressure and manage multiple priorities Knowledge of SLA -driven service environments (the way you think and act) The ability to work successfully in a target-based environment Highly organised with strong attention to detail Calm, professional, and customer focused Proactive and solution-oriented Reliable team player with the ability to work independently
May 13, 2026
Full time
37.5 hours per week worked Monday to Thursday, 09:00am - 5:00pm. Friday 09:00am - 4:00pm Role overview The Helpdesk Coordinator is responsible for coordinating day-to-day service activities, ensuring service work is assigned to the relevant skilled engineers, client communications are managed professionally, and all service documentation is accurate and compliant. This role is central to delivering a high-quality, responsive service to clients. Key tasks Act as the main point of contact for clients regarding service visits and job updates Provide clear, timely updates on job status, attendance times, and follow-on actions Manage incoming service requests via phone, email, and client portals Maintain professional relationships with clients at all times Portal & System Updates Update client portals with attendance notes, job status, reports, and certification Ensure all system records are accurate, up to date, and compliant with agreed processes Track completion of works and escape outstanding actions where required Check engineers' paperwork for accuracy, completeness, and compliance Ensure service reports, checklists, timesheets, and certificates are correctly completed Follow up with engineers to resolve errors or missing information Support audit and quality requirements through accurate record-keeping Criteria Essential (attributes required for candidate to be considered) Desirable (attributes can be trained or developed) Skills & Experience Experience in a helpdesk, coordination, scheduling, or service administration role Strong organisational skills Good IT skills (MS Office, CRM or job management systems) Ability to work under pressure and manage multiple priorities Knowledge of SLA -driven service environments (the way you think and act) The ability to work successfully in a target-based environment Highly organised with strong attention to detail Calm, professional, and customer focused Proactive and solution-oriented Reliable team player with the ability to work independently
CBSbutler Holdings Limited trading as CBSbutler
Helpdesk Co-ordinator
CBSbutler Holdings Limited trading as CBSbutler
Helpdesk Coordinator Central London (5 Days Onsite) 22 per hour 165 per day (Inside IR35) Are you a customer-focused IT support professional who thrives in a fast-paced corporate environment? We're looking for a proactive Helpdesk Coordinator to provide hands-on technical support from a busy Walk-Up Desk in Central London. This is a fantastic opportunity to join a high-performing IT team supporting a diverse user base across Windows and Mac environments, ensuring employees receive first-class support that keeps the business running smoothly. What You'll Be Doing Acting as the first point of contact for all onsite IT issues and requests Providing face-to-face support for Windows 11 and macOS users Troubleshooting hardware, software, account, and access issues Delivering meeting room and A/V support for onsite and hybrid meetings Managing IT assets including laptops, mobiles, and peripherals Handling onboarding and offboarding activities Logging and progressing tickets in line with SLAs Escalating complex issues to 2nd and 3rd line teams Contributing to process improvements and knowledge sharing What We're Looking For Proven experience in 1st/2nd Line IT Support within a corporate environment Strong knowledge of Windows 11 , macOS , and Microsoft 365 Experience with Active Directory , Okta , and SSO technologies Familiarity with ITSM tools such as ServiceNow Understanding of networking fundamentals (Wi-Fi, TCP/IP) Excellent communication and customer service skills Highly organised with a proactive, can-do attitude Why Apply? Work in a modern Central London office Join a collaborative and supportive IT team Gain exposure to enterprise technologies and processes Competitive day rate with an immediate start available If you enjoy solving technical problems, delivering exceptional customer service, and working in a dynamic environment, we'd love to hear from you. Apply now or email your CV to me at (url removed)
May 12, 2026
Contractor
Helpdesk Coordinator Central London (5 Days Onsite) 22 per hour 165 per day (Inside IR35) Are you a customer-focused IT support professional who thrives in a fast-paced corporate environment? We're looking for a proactive Helpdesk Coordinator to provide hands-on technical support from a busy Walk-Up Desk in Central London. This is a fantastic opportunity to join a high-performing IT team supporting a diverse user base across Windows and Mac environments, ensuring employees receive first-class support that keeps the business running smoothly. What You'll Be Doing Acting as the first point of contact for all onsite IT issues and requests Providing face-to-face support for Windows 11 and macOS users Troubleshooting hardware, software, account, and access issues Delivering meeting room and A/V support for onsite and hybrid meetings Managing IT assets including laptops, mobiles, and peripherals Handling onboarding and offboarding activities Logging and progressing tickets in line with SLAs Escalating complex issues to 2nd and 3rd line teams Contributing to process improvements and knowledge sharing What We're Looking For Proven experience in 1st/2nd Line IT Support within a corporate environment Strong knowledge of Windows 11 , macOS , and Microsoft 365 Experience with Active Directory , Okta , and SSO technologies Familiarity with ITSM tools such as ServiceNow Understanding of networking fundamentals (Wi-Fi, TCP/IP) Excellent communication and customer service skills Highly organised with a proactive, can-do attitude Why Apply? Work in a modern Central London office Join a collaborative and supportive IT team Gain exposure to enterprise technologies and processes Competitive day rate with an immediate start available If you enjoy solving technical problems, delivering exceptional customer service, and working in a dynamic environment, we'd love to hear from you. Apply now or email your CV to me at (url removed)
Think Specialist Recruitment
Sales Support and Logistics Coordinator
Think Specialist Recruitment Watford, Hertfordshire
Think Specialist Recruitment are delighted to be working with a great company based within the Watford area. This company have an exciting opportunity for a Sales Support and Logistics Coordinator to join their team. This position would suit someone who has previous experience of providing administrative support to a sales team, order processing, coordination and logistics. This person will be providing support to a member of the sales team, they will need to have strong communication skills across all levels, the ability to build great working relationships as they will be working with other departments, and great organisational skills. Hours - Monday - Friday 9am - 5:30pm Fully office basedSome of the duties will include: Managing the full order process for key accounts, distributors and retailers Processing and managing sales orders on the internal system, from order to fulfilment Working with internal teams and 3PLs Gaining an understanding of individual customer requirements Acting as key point of contact for customer queries relating to delivery updates, samples and more Working closely with internal team to ensure all goods arrival dates are communicated, advising of any delays Manage rework requirements and ensure associated costs and approvals are clearly tracked and documented Providing support as required within the sales team Working well as part of the team The suitable candidate: 2 years experience within sales support Previous experience within consumer goods or FMCG Experience within order processing and export Great communication skills on all levels Great team player Strong organisational skills with the ability to prioritise a workload Strong communication skills on all levels Local to the Watford area Happy to be fully office based Looking for the next step in your career? Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
May 12, 2026
Full time
Think Specialist Recruitment are delighted to be working with a great company based within the Watford area. This company have an exciting opportunity for a Sales Support and Logistics Coordinator to join their team. This position would suit someone who has previous experience of providing administrative support to a sales team, order processing, coordination and logistics. This person will be providing support to a member of the sales team, they will need to have strong communication skills across all levels, the ability to build great working relationships as they will be working with other departments, and great organisational skills. Hours - Monday - Friday 9am - 5:30pm Fully office basedSome of the duties will include: Managing the full order process for key accounts, distributors and retailers Processing and managing sales orders on the internal system, from order to fulfilment Working with internal teams and 3PLs Gaining an understanding of individual customer requirements Acting as key point of contact for customer queries relating to delivery updates, samples and more Working closely with internal team to ensure all goods arrival dates are communicated, advising of any delays Manage rework requirements and ensure associated costs and approvals are clearly tracked and documented Providing support as required within the sales team Working well as part of the team The suitable candidate: 2 years experience within sales support Previous experience within consumer goods or FMCG Experience within order processing and export Great communication skills on all levels Great team player Strong organisational skills with the ability to prioritise a workload Strong communication skills on all levels Local to the Watford area Happy to be fully office based Looking for the next step in your career? Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
3D Personnel Ltd
Service Coordinator
3D Personnel Ltd Paisley, Renfrewshire
Service Coordinator Maintenance & Facilities Management Contractor 3D Personnel are looking for an organised and proactive Service Coordinator to join a Maintenance & Facilities Management Contractor. This role is ideal for someone who enjoys working in a fast-paced environment, communicating with customers, and coordinating engineers to ensure works are completed efficiently and on schedule. This position would suit someone with experience as a Service Coordinator, Scheduler, Maintenance Planner, Maintenance Administrator, Helpdesk Coordinator, or Customer Service Administrator within a Maintenance or FM environment. Key Responsibilities Scheduling appointments and reactive maintenance works for engineers and service teams Coordinating daily workloads and updating schedules in real time Handling inbound and outbound calls with customers, tenants, contractors, and engineers Liaising between customers and engineers to ensure smooth communication throughout works Raising and managing service jobs through the company system Monitoring progress of ongoing works and ensuring updates are provided to customers Prioritising urgent and emergency maintenance requests Maintaining accurate records, job notes, and service documentation Supporting the operations team with general administrative duties Requirements Strong communication and customer service skills Excellent organisational and time management abilities Ability to multitask and work under pressure in a busy environment Confident using Microsoft Office and scheduling systems Previous experience within maintenance, facilities management, property services, or scheduling is preferred but not essential Positive attitude and willingness to learn
May 12, 2026
Full time
Service Coordinator Maintenance & Facilities Management Contractor 3D Personnel are looking for an organised and proactive Service Coordinator to join a Maintenance & Facilities Management Contractor. This role is ideal for someone who enjoys working in a fast-paced environment, communicating with customers, and coordinating engineers to ensure works are completed efficiently and on schedule. This position would suit someone with experience as a Service Coordinator, Scheduler, Maintenance Planner, Maintenance Administrator, Helpdesk Coordinator, or Customer Service Administrator within a Maintenance or FM environment. Key Responsibilities Scheduling appointments and reactive maintenance works for engineers and service teams Coordinating daily workloads and updating schedules in real time Handling inbound and outbound calls with customers, tenants, contractors, and engineers Liaising between customers and engineers to ensure smooth communication throughout works Raising and managing service jobs through the company system Monitoring progress of ongoing works and ensuring updates are provided to customers Prioritising urgent and emergency maintenance requests Maintaining accurate records, job notes, and service documentation Supporting the operations team with general administrative duties Requirements Strong communication and customer service skills Excellent organisational and time management abilities Ability to multitask and work under pressure in a busy environment Confident using Microsoft Office and scheduling systems Previous experience within maintenance, facilities management, property services, or scheduling is preferred but not essential Positive attitude and willingness to learn
Robert Walters
Ecommerce & Customer Experience Coordinator
Robert Walters Stoke-on-trent, Staffordshire
Ecommerce & Customer Experience Coordinator Location: Stoke on Trent/ Hybrid Salary: Competitive + benefits Job Type: Full-time, Permanent We are partnering with an exciting and fast-growing beauty brand to recruit a newly created Ecommerce & Customer Experience Coordinator position. This is a fantastic opportunity for someone who thrives in a fast-paced consumer brand environment and is passionate about ecommerce performance, customer journey optimisation, and driving online revenue growth. This role has been created as part of the company's continued expansion and increasing investment in digital growth. The successful candidate will play a key role in improving onsite customer experience, increasing conversion rates, and supporting the wider ecommerce strategy alongside the marketing team. The Opportunity As Ecommerce & Customer Experience Coordinator, you will support the day-to-day performance of the brand's ecommerce platform while helping create a seamless and engaging customer journey from first visit through to purchase and retention. You'll work closely with marketing, creative, and commercial teams to optimise website content, improve customer engagement, analyse performance data, and identify opportunities to drive revenue growth. This is an ideal opportunity for someone with a strong understanding of ecommerce and digital customer behaviour who is looking to grow their career within a modern beauty brand. Key Responsibilities Support the ongoing optimisation and performance of the ecommerce website Monitor customer journey and identify opportunities to improve conversion rates and online sales Work closely with the marketing team on campaigns, launches, promotions, and customer engagement activity Analyse website performance, customer behaviour, and sales data to provide actionable insights Coordinate website updates including product launches, merchandising, content, and promotions Help improve onsite UX and customer experience across desktop and mobile Monitor customer feedback and support continuous improvement initiatives Assist with CRM and retention activity including email campaigns and customer engagement Support A/B testing and conversion optimisation initiatives Ensure brand consistency across all digital touchpoints About You Previous experience within ecommerce, digital, online retail, or customer experience Strong understanding of ecommerce KPIs including conversion rate, AOV, and customer retention Analytical mindset with confidence interpreting performance data Experience working cross-functionally with marketing and creative teams Highly organised with strong attention to detail Passionate about beauty, consumer brands, and digital trends Proactive, commercially minded, and eager to contribute to growth Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
May 11, 2026
Full time
Ecommerce & Customer Experience Coordinator Location: Stoke on Trent/ Hybrid Salary: Competitive + benefits Job Type: Full-time, Permanent We are partnering with an exciting and fast-growing beauty brand to recruit a newly created Ecommerce & Customer Experience Coordinator position. This is a fantastic opportunity for someone who thrives in a fast-paced consumer brand environment and is passionate about ecommerce performance, customer journey optimisation, and driving online revenue growth. This role has been created as part of the company's continued expansion and increasing investment in digital growth. The successful candidate will play a key role in improving onsite customer experience, increasing conversion rates, and supporting the wider ecommerce strategy alongside the marketing team. The Opportunity As Ecommerce & Customer Experience Coordinator, you will support the day-to-day performance of the brand's ecommerce platform while helping create a seamless and engaging customer journey from first visit through to purchase and retention. You'll work closely with marketing, creative, and commercial teams to optimise website content, improve customer engagement, analyse performance data, and identify opportunities to drive revenue growth. This is an ideal opportunity for someone with a strong understanding of ecommerce and digital customer behaviour who is looking to grow their career within a modern beauty brand. Key Responsibilities Support the ongoing optimisation and performance of the ecommerce website Monitor customer journey and identify opportunities to improve conversion rates and online sales Work closely with the marketing team on campaigns, launches, promotions, and customer engagement activity Analyse website performance, customer behaviour, and sales data to provide actionable insights Coordinate website updates including product launches, merchandising, content, and promotions Help improve onsite UX and customer experience across desktop and mobile Monitor customer feedback and support continuous improvement initiatives Assist with CRM and retention activity including email campaigns and customer engagement Support A/B testing and conversion optimisation initiatives Ensure brand consistency across all digital touchpoints About You Previous experience within ecommerce, digital, online retail, or customer experience Strong understanding of ecommerce KPIs including conversion rate, AOV, and customer retention Analytical mindset with confidence interpreting performance data Experience working cross-functionally with marketing and creative teams Highly organised with strong attention to detail Passionate about beauty, consumer brands, and digital trends Proactive, commercially minded, and eager to contribute to growth Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
Office Angels
Hire Coordinator
Office Angels Bridgwater, Somerset
Job Title: Hire Coordinator Location: Bridgwater Salary : Up to £30,000 PA (DOE) Hours: Monday to Friday, 42.5 hours per week Key benefits include: 23 days holiday + bank holiday (increases with length of service) Workplace Pension Refer a friend scheme Employee Assistance program Wellbeing support Discounted gift card scheme Paid volunteer days Eye test and vision care voucher scheme Free annual flu vaccination vouchers Are you highly organised, customer-focused, and thriving in a fast-paced environment? Do you enjoy being at the heart of operations and keeping everything running smoothly? If so, this could be the perfect role for you. We're working with a well-established and successful business that genuinely values its people. They're now looking for a Hire Coordinator to join their friendly and supportive Bridgwater depot team. The Role As a Hire Coordinator, you'll play a vital role in the smooth day-to-day running of plant operations. You'll be responsible for managing hire activity, maintaining accurate records, supporting the depot team, and delivering excellent service to both internal and external customers. This is a varied and hands-on role, ideal for someone with experience in the construction or plant industry who enjoys taking ownership and working independently in a busy environment. What You'll Do: Manage hire requests (on and off hire) and create hire contracts in the plant management system. Effectively communicate with internal and external customers regarding availability. Upload damage charges to the plant management system. Upload asset defects, maintenance, and service records into the plant management system. Generate purchase orders for the plant department and assist with the goods receiving process. Provide administrative support to the Depot Hire Desk Contribute to the efficiency of the department by identifying and implementing improved administrative processes and procedures. Identifying equipment that needs new lifting certification and ensuring our partner companies attend and record new lifting certification on equipment on an on-going basis Additional Responsibilities: Responsible for managing job allocation for mobile staff based from the Bridgwater depot, ensuring jobs are allocated to the mobile team in a timely manner, ensuring best time management based on priority, job location, etc. reducing as much as possible any out-sourcing of roles. Ensuring correct processes are followed to the companies high standard for repairs Assisting with the stock control levels of the depot, ensuring appropriate re-ordering as required, within the allocated budget Site inductions for visitors, together with promoting the high level of health and safety standards for the depot, including completion of ladder inspections, COSHH maintenance and audit information. Depot cover for incoming telephone calls and enquiries for other depot-based roles, providing cover for annual leave as and when required. What We're Looking For: The ideal candidate will have: Experience within construction, plant or a similar industry would be highly beneficial Strong organisational skills Ability to work in a fast-paced environment Good communication skills Team Player mindset Ability to upsell products or services where applicable Good phone etiquette A proactive approach to problem-solving and decision-making How to Apply: Please apply online or send your CV to . To discuss this opportunity prior to application please call and speak to Nicole on . Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 11, 2026
Full time
Job Title: Hire Coordinator Location: Bridgwater Salary : Up to £30,000 PA (DOE) Hours: Monday to Friday, 42.5 hours per week Key benefits include: 23 days holiday + bank holiday (increases with length of service) Workplace Pension Refer a friend scheme Employee Assistance program Wellbeing support Discounted gift card scheme Paid volunteer days Eye test and vision care voucher scheme Free annual flu vaccination vouchers Are you highly organised, customer-focused, and thriving in a fast-paced environment? Do you enjoy being at the heart of operations and keeping everything running smoothly? If so, this could be the perfect role for you. We're working with a well-established and successful business that genuinely values its people. They're now looking for a Hire Coordinator to join their friendly and supportive Bridgwater depot team. The Role As a Hire Coordinator, you'll play a vital role in the smooth day-to-day running of plant operations. You'll be responsible for managing hire activity, maintaining accurate records, supporting the depot team, and delivering excellent service to both internal and external customers. This is a varied and hands-on role, ideal for someone with experience in the construction or plant industry who enjoys taking ownership and working independently in a busy environment. What You'll Do: Manage hire requests (on and off hire) and create hire contracts in the plant management system. Effectively communicate with internal and external customers regarding availability. Upload damage charges to the plant management system. Upload asset defects, maintenance, and service records into the plant management system. Generate purchase orders for the plant department and assist with the goods receiving process. Provide administrative support to the Depot Hire Desk Contribute to the efficiency of the department by identifying and implementing improved administrative processes and procedures. Identifying equipment that needs new lifting certification and ensuring our partner companies attend and record new lifting certification on equipment on an on-going basis Additional Responsibilities: Responsible for managing job allocation for mobile staff based from the Bridgwater depot, ensuring jobs are allocated to the mobile team in a timely manner, ensuring best time management based on priority, job location, etc. reducing as much as possible any out-sourcing of roles. Ensuring correct processes are followed to the companies high standard for repairs Assisting with the stock control levels of the depot, ensuring appropriate re-ordering as required, within the allocated budget Site inductions for visitors, together with promoting the high level of health and safety standards for the depot, including completion of ladder inspections, COSHH maintenance and audit information. Depot cover for incoming telephone calls and enquiries for other depot-based roles, providing cover for annual leave as and when required. What We're Looking For: The ideal candidate will have: Experience within construction, plant or a similar industry would be highly beneficial Strong organisational skills Ability to work in a fast-paced environment Good communication skills Team Player mindset Ability to upsell products or services where applicable Good phone etiquette A proactive approach to problem-solving and decision-making How to Apply: Please apply online or send your CV to . To discuss this opportunity prior to application please call and speak to Nicole on . Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
itecopeople
Cloud Engineer (2nd Line Support) and Team Lead
itecopeople
Cloud Engineer (2nd Line Support) & Team Coordinator About the Role Are you ready to step into a role where you can make a real impact? We're seeking a proactive Cloud Engineer & Team Coordinator to help shape and support a growing managed services business. This is an opportunity to work across a wide range of technologies, support diverse client environments, and play a key role in both technical delivery and team coordination. You'll report directly to the Managing Director and act as a vital link between engineering, support, and customer success. Job Title: Cloud Engineer & Team Coordinator Location: London (office-based with occasional travel) Salary: Circa 40,000 (depending on experience) Hours: 40 hours per week (core hours 09:00-17:30, with rota for early starts and occasional Saturday emergency cover) Key Responsibilities Cloud Operations & Support Provide day-to-day support for client cloud systems and security environments Develop scripts to enhance cloud deployment and reporting (particularly within SharePoint) Act as a technical escalation point for firewall and network queries Maintain and improve knowledge of cloud infrastructure and monitoring tools across the team Collaborate with third-party suppliers delivering elements of service Customer Service Build strong, trust-based relationships with clients Deliver a high standard of customer service and technical support Gather and share customer feedback to support continuous improvement Cloud & Network Management Maintain accurate documentation of security and network configurations Test and deploy updates to firewalls and routers Ensure infrastructure changes are tracked and managed effectively Team Coordination Coordinate senior engineers, ensuring they have the tools and resources needed Support operational and administrative tasks within a busy MSP environment Track product updates and pricing changes to ensure accurate client billing Skills & Experience Technical Skills 2nd Line Support experience (3 years), happy to be an all-arounder providing 1st-3rd line support Experience with firewall technologies (FortiGate preferred) Strong knowledge of Windows environments and hardware troubleshooting Experience with MDM solutions Familiarity with Microsoft 365, including Conditional Access and SharePoint Power BI knowledge (desirable) Ability to work independently and deliver technical tasks on time Proven experience coordinating work across multiple stakeholders Qualifications & Background A-Level, HND, or equivalent qualification Experience in a support helpdesk environment (MSP experience advantageous) Relevant certifications or demonstrated commitment to developing technical expertise What's on Offer Exposure to a broad and evolving technology stack Opportunities to develop skills in emerging technologies Autonomy to shape and improve your technical environment Clear progression opportunities, with potential to grow into leadership roles Flexible benefits package (including options such as childcare vouchers and medical cover) About the Client They are a well-established, technically focused MSP with over 20 years of experience delivering enterprise-level solutions to growing businesses. Their success is built on hiring talented individuals who are passionate about IT and committed to continuous learning. Why Join Them? If you're looking for a role where you can take ownership, influence outcomes, and grow alongside a supportive and skilled team, this could be the perfect next step in your career. To progress matters send your CV to Laura at (url removed) Services Advertised are those of an Employment Agency.
May 11, 2026
Full time
Cloud Engineer (2nd Line Support) & Team Coordinator About the Role Are you ready to step into a role where you can make a real impact? We're seeking a proactive Cloud Engineer & Team Coordinator to help shape and support a growing managed services business. This is an opportunity to work across a wide range of technologies, support diverse client environments, and play a key role in both technical delivery and team coordination. You'll report directly to the Managing Director and act as a vital link between engineering, support, and customer success. Job Title: Cloud Engineer & Team Coordinator Location: London (office-based with occasional travel) Salary: Circa 40,000 (depending on experience) Hours: 40 hours per week (core hours 09:00-17:30, with rota for early starts and occasional Saturday emergency cover) Key Responsibilities Cloud Operations & Support Provide day-to-day support for client cloud systems and security environments Develop scripts to enhance cloud deployment and reporting (particularly within SharePoint) Act as a technical escalation point for firewall and network queries Maintain and improve knowledge of cloud infrastructure and monitoring tools across the team Collaborate with third-party suppliers delivering elements of service Customer Service Build strong, trust-based relationships with clients Deliver a high standard of customer service and technical support Gather and share customer feedback to support continuous improvement Cloud & Network Management Maintain accurate documentation of security and network configurations Test and deploy updates to firewalls and routers Ensure infrastructure changes are tracked and managed effectively Team Coordination Coordinate senior engineers, ensuring they have the tools and resources needed Support operational and administrative tasks within a busy MSP environment Track product updates and pricing changes to ensure accurate client billing Skills & Experience Technical Skills 2nd Line Support experience (3 years), happy to be an all-arounder providing 1st-3rd line support Experience with firewall technologies (FortiGate preferred) Strong knowledge of Windows environments and hardware troubleshooting Experience with MDM solutions Familiarity with Microsoft 365, including Conditional Access and SharePoint Power BI knowledge (desirable) Ability to work independently and deliver technical tasks on time Proven experience coordinating work across multiple stakeholders Qualifications & Background A-Level, HND, or equivalent qualification Experience in a support helpdesk environment (MSP experience advantageous) Relevant certifications or demonstrated commitment to developing technical expertise What's on Offer Exposure to a broad and evolving technology stack Opportunities to develop skills in emerging technologies Autonomy to shape and improve your technical environment Clear progression opportunities, with potential to grow into leadership roles Flexible benefits package (including options such as childcare vouchers and medical cover) About the Client They are a well-established, technically focused MSP with over 20 years of experience delivering enterprise-level solutions to growing businesses. Their success is built on hiring talented individuals who are passionate about IT and committed to continuous learning. Why Join Them? If you're looking for a role where you can take ownership, influence outcomes, and grow alongside a supportive and skilled team, this could be the perfect next step in your career. To progress matters send your CV to Laura at (url removed) Services Advertised are those of an Employment Agency.
CBRE Enterprise EMEA
Receptionist
CBRE Enterprise EMEA Burgess Hill, Sussex
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Coordinator to join the team located in Burgess Hill. About the Role: As a Workplace Experience Coordinator with CBRE, you'll be part of the team that creates unforgettable moments within our workplace. Acting as the warm, welcoming face of the building, you'll connect employees and visitors with the services, spaces, and support they need to have an effortless and enjoyable day. You will report directly to the Workplace Experience Supervisor, ensuring strong alignment, guidance, and support as you grow within the team. This role sits at the heart of the workplace, linking community engagement, events, space logistics, and ensuring the workplace is a productivity enabler for our client colleagues. If you love going above and beyond, naturally engage with people, and enjoy making a meaningful impact in the everyday experiences of others, you'll thrive here. The Four Pillars of Your Focus 1. Community Engagement 2. Conference Centre Support 3. Space Booking & Special Events Support 4. Maintaining Exceptional Office Standards What You'll Do Create a Welcoming and Seamless Experience Act as the central point of contact for colleagues, visitors, and partners, ensuring clear, consistent communication and a smooth flow of information. Provide front desk and reception cover as needed, ensuring the welcome area is always warm, professional, and efficiently managed. Greet all building entrants with warmth and professionalism, making every interaction memorable whether in person, over the phone, or through digital channels. Manage visitor processes, including parking and security protocols, with attention to detail and a guest-first mindset. Conduct regular floor walks to monitor safety, room standards, and colleague needs, spotting opportunities to help before they're even requested. Work collaboratively within a small, supportive team where everyone contributes to a positive, can-do environment. Acknowledge and respond to inquiries or issues from employees and visitors with professionalism, escalating appropriately when needed. Raise and follow through on maintenance or housekeeping work orders; support workplace services such as mail handling, office supplies, and colleague onboarding. Coordinate with vendors to support service delivery and ensure workplace needs are consistently met. Deliver Smooth & Engaging Events Organise and support on-site events, from space bookings to setup, coordination with Facilities and Dining teams, and ensuring a polished experience from start to finish. Bring our workplace to life by delivering monthly themed community events that celebrate the time of year and local culture. These experiences should feel immersive and exciting, designed to spark connection, inspire participation, and give colleagues genuine "wow" moments that draw them into the workplace. Act as the communication hub for events, ensuring relevant teams are aligned, informed, and able to support successfully. Support Safety & Security Follow all site-specific security and emergency procedures; communicate promptly with the relevant teams to keep everyone safe and informed. Share information clearly, follow manager guidance, and use established procedures to solve day-to-day challenges. What Success Looks Like Team Integration: You build strong relationships quickly and contribute to a positive, solution-focused environment. Service Excellence: Tasks are delivered with confidence, accuracy, and a genuine smile, enhancing the overall experience for employees and visitors. Reliable Communication: Information flows smoothly and promptly across teams, ensuring alignment and avoiding friction. Operational Consistency: Meeting rooms, communal areas, and event spaces are maintained to a high standard with proactive attention to detail. Role Requirements: A degree or relevant experience, with up to 2 years in a customer service, hospitality, facilities, or administrative support role. Ability to follow established routines and apply workplace standards accurately. Strong communication skills, you're clear, approachable, and confident exchanging straightforward information. Working knowledge of Microsoft Office Suite. Excellent organisational skills, curiosity, and a proactive mindset. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
May 11, 2026
Full time
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Coordinator to join the team located in Burgess Hill. About the Role: As a Workplace Experience Coordinator with CBRE, you'll be part of the team that creates unforgettable moments within our workplace. Acting as the warm, welcoming face of the building, you'll connect employees and visitors with the services, spaces, and support they need to have an effortless and enjoyable day. You will report directly to the Workplace Experience Supervisor, ensuring strong alignment, guidance, and support as you grow within the team. This role sits at the heart of the workplace, linking community engagement, events, space logistics, and ensuring the workplace is a productivity enabler for our client colleagues. If you love going above and beyond, naturally engage with people, and enjoy making a meaningful impact in the everyday experiences of others, you'll thrive here. The Four Pillars of Your Focus 1. Community Engagement 2. Conference Centre Support 3. Space Booking & Special Events Support 4. Maintaining Exceptional Office Standards What You'll Do Create a Welcoming and Seamless Experience Act as the central point of contact for colleagues, visitors, and partners, ensuring clear, consistent communication and a smooth flow of information. Provide front desk and reception cover as needed, ensuring the welcome area is always warm, professional, and efficiently managed. Greet all building entrants with warmth and professionalism, making every interaction memorable whether in person, over the phone, or through digital channels. Manage visitor processes, including parking and security protocols, with attention to detail and a guest-first mindset. Conduct regular floor walks to monitor safety, room standards, and colleague needs, spotting opportunities to help before they're even requested. Work collaboratively within a small, supportive team where everyone contributes to a positive, can-do environment. Acknowledge and respond to inquiries or issues from employees and visitors with professionalism, escalating appropriately when needed. Raise and follow through on maintenance or housekeeping work orders; support workplace services such as mail handling, office supplies, and colleague onboarding. Coordinate with vendors to support service delivery and ensure workplace needs are consistently met. Deliver Smooth & Engaging Events Organise and support on-site events, from space bookings to setup, coordination with Facilities and Dining teams, and ensuring a polished experience from start to finish. Bring our workplace to life by delivering monthly themed community events that celebrate the time of year and local culture. These experiences should feel immersive and exciting, designed to spark connection, inspire participation, and give colleagues genuine "wow" moments that draw them into the workplace. Act as the communication hub for events, ensuring relevant teams are aligned, informed, and able to support successfully. Support Safety & Security Follow all site-specific security and emergency procedures; communicate promptly with the relevant teams to keep everyone safe and informed. Share information clearly, follow manager guidance, and use established procedures to solve day-to-day challenges. What Success Looks Like Team Integration: You build strong relationships quickly and contribute to a positive, solution-focused environment. Service Excellence: Tasks are delivered with confidence, accuracy, and a genuine smile, enhancing the overall experience for employees and visitors. Reliable Communication: Information flows smoothly and promptly across teams, ensuring alignment and avoiding friction. Operational Consistency: Meeting rooms, communal areas, and event spaces are maintained to a high standard with proactive attention to detail. Role Requirements: A degree or relevant experience, with up to 2 years in a customer service, hospitality, facilities, or administrative support role. Ability to follow established routines and apply workplace standards accurately. Strong communication skills, you're clear, approachable, and confident exchanging straightforward information. Working knowledge of Microsoft Office Suite. Excellent organisational skills, curiosity, and a proactive mindset. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
CBRE Local UK
Help Desk Coordinator
CBRE Local UK Hull, Yorkshire
Job Title: Helpdesk Coordinator - Join a Global Leader in Real Estate Services! Company: CBRE - The World's Leading Real Estate Services Company Location: Hull Job Type: Full-time About Us: CBRE is a global leader in real estate services, with over 70,000 employees operating in 48 countries. We're passionate about delivering exceptional customer service and business support to our clients worldwide. Our Global Workplace Solutions team is a leading provider of integrated facilities and corporate real estate management, and we're looking for a talented Helpdesk Coordinator to join our team in Hull. Job Summary: We're seeking a highly organized and customer-focused Helpdesk Coordinator to provide exceptional support to our clients and internal teams. As a Helpdesk Coordinator, you'll be responsible for managing our CAFM system, answering calls and emails, and ensuring seamless communication between our facilities team and end-users. You'll also have the opportunity to identify and implement innovative solutions to enhance performance and meet client expectations. Key Responsibilities: Manage CAFM system as key user on site, including PPM records, reactives, and reporting Provide exceptional customer service and support via phone, email, and in-person Ensure all reactive requests are assigned to the correct engineer and communicated effectively to end-users Collaborate with Lead Engineer and Ops Manager to maintain high-quality service standards Review subcontractor performance and provide feedback through Ariba and other systems Identify and implement innovative solutions to enhance performance and meet client expectations What We Offer: Competitive salary and benefits package Opportunity to work with a global leader in real estate services Collaborative and dynamic work environment Professional development and training opportunities Recognition and rewards for outstanding performance Requirements: Organized and structured approach to work Logical and clear thinking Attention to detail and high accuracy Assertiveness and confidence in communication Persistence and follow-through to resolution Customer and team focus, with a commitment to delivering exceptional service How to Apply: If you're a motivated and customer-focused individual with a passion for delivering exceptional service, we'd love to hear from you! Please submit your application, including your resume Equal Opportunities: CBRE is an equal opportunities employer and welcomes applications from all qualified candidates.
May 11, 2026
Full time
Job Title: Helpdesk Coordinator - Join a Global Leader in Real Estate Services! Company: CBRE - The World's Leading Real Estate Services Company Location: Hull Job Type: Full-time About Us: CBRE is a global leader in real estate services, with over 70,000 employees operating in 48 countries. We're passionate about delivering exceptional customer service and business support to our clients worldwide. Our Global Workplace Solutions team is a leading provider of integrated facilities and corporate real estate management, and we're looking for a talented Helpdesk Coordinator to join our team in Hull. Job Summary: We're seeking a highly organized and customer-focused Helpdesk Coordinator to provide exceptional support to our clients and internal teams. As a Helpdesk Coordinator, you'll be responsible for managing our CAFM system, answering calls and emails, and ensuring seamless communication between our facilities team and end-users. You'll also have the opportunity to identify and implement innovative solutions to enhance performance and meet client expectations. Key Responsibilities: Manage CAFM system as key user on site, including PPM records, reactives, and reporting Provide exceptional customer service and support via phone, email, and in-person Ensure all reactive requests are assigned to the correct engineer and communicated effectively to end-users Collaborate with Lead Engineer and Ops Manager to maintain high-quality service standards Review subcontractor performance and provide feedback through Ariba and other systems Identify and implement innovative solutions to enhance performance and meet client expectations What We Offer: Competitive salary and benefits package Opportunity to work with a global leader in real estate services Collaborative and dynamic work environment Professional development and training opportunities Recognition and rewards for outstanding performance Requirements: Organized and structured approach to work Logical and clear thinking Attention to detail and high accuracy Assertiveness and confidence in communication Persistence and follow-through to resolution Customer and team focus, with a commitment to delivering exceptional service How to Apply: If you're a motivated and customer-focused individual with a passion for delivering exceptional service, we'd love to hear from you! Please submit your application, including your resume Equal Opportunities: CBRE is an equal opportunities employer and welcomes applications from all qualified candidates.
Parker Jones Group Ltd
Help Desk Coordinator
Parker Jones Group Ltd Haddenham, Buckinghamshire
Role- Help Desk Coordinator Location- Office is outside Aylsbury (office based, you will need a driving licence) Salary- up to £29,000 Working hours- Monday to Friday 8am-5pm General Receiving inbound calls and emails and making frequent outbound calls and emails. Scheduling engineers to attend call outs and regularly updating them with their required jobs Generation and closure of scheduled work orders Overseeing job completion in respect of in-house engineering and sub- contractor services Updating in-house systems and informing external clients regularly of updates Managing the helpdesk inbox efficiently daily Constant liaison with engineers, subcontractors and clients via phone/email PPM asset management planning via our databases Respond quickly and effectively to client queries Raising jobs and purchase orders daily Always providing excellent customer service Completing various admin tasks as requested. Requirements Worked in a familiar field Experienced in scheduling, coordinating, arranging role. Experienced working with CRM Systems (desirable) Great communicational skills Offer Great working environment Up to £29,000 Benefits package INDBS
May 11, 2026
Full time
Role- Help Desk Coordinator Location- Office is outside Aylsbury (office based, you will need a driving licence) Salary- up to £29,000 Working hours- Monday to Friday 8am-5pm General Receiving inbound calls and emails and making frequent outbound calls and emails. Scheduling engineers to attend call outs and regularly updating them with their required jobs Generation and closure of scheduled work orders Overseeing job completion in respect of in-house engineering and sub- contractor services Updating in-house systems and informing external clients regularly of updates Managing the helpdesk inbox efficiently daily Constant liaison with engineers, subcontractors and clients via phone/email PPM asset management planning via our databases Respond quickly and effectively to client queries Raising jobs and purchase orders daily Always providing excellent customer service Completing various admin tasks as requested. Requirements Worked in a familiar field Experienced in scheduling, coordinating, arranging role. Experienced working with CRM Systems (desirable) Great communicational skills Offer Great working environment Up to £29,000 Benefits package INDBS
CBRE Local UK
Help desk Coordinator
CBRE Local UK
Job Title: Helpdesk Coordinator - Join a Global Leader in Real Estate Services! Company: CBRE - The World's Leading Real Estate Services Company Location: London Job Type: Full-time About Us: CBRE is a global leader in real estate services, with over 70,000 employees operating in 48 countries. We're passionate about delivering exceptional customer service and business support to our clients worldwide. Our Global Workplace Solutions team is a leading provider of integrated facilities and corporate real estate management, and we're looking for a talented Helpdesk Coordinator to join our team in Hull. Job Summary: We're seeking a highly organized and customer-focused Helpdesk Coordinator to provide exceptional support to our clients and internal teams. As a Helpdesk Coordinator, you'll be responsible for managing our CAFM system, answering calls and emails, and ensuring seamless communication between our facilities team and end-users. You'll also have the opportunity to identify and implement innovative solutions to enhance performance and meet client expectations. Key Responsibilities: Manage CAFM system as key user on site, including PPM records, reactives, and reporting Provide exceptional customer service and support via phone, email, and in-person Ensure all reactive requests are assigned to the correct engineer and communicated effectively to end-users Collaborate with Lead Engineer and Ops Manager to maintain high-quality service standards Review subcontractor performance and provide feedback through Ariba and other systems Identify and implement innovative solutions to enhance performance and meet client expectations What We Offer: Competitive salary and benefits package Opportunity to work with a global leader in real estate services Collaborative and dynamic work environment Professional development and training opportunities Recognition and rewards for outstanding performance Requirements: Organized and structured approach to work Logical and clear thinking Attention to detail and high accuracy Assertiveness and confidence in communication Persistence and follow-through to resolution Customer and team focus, with a commitment to delivering exceptional service How to Apply: If you're a motivated and customer-focused individual with a passion for delivering exceptional service, we'd love to hear from you! Please submit your application, including your resume Equal Opportunities: CBRE is an equal opportunities employer and welcomes applications from all qualified candidates.
May 11, 2026
Full time
Job Title: Helpdesk Coordinator - Join a Global Leader in Real Estate Services! Company: CBRE - The World's Leading Real Estate Services Company Location: London Job Type: Full-time About Us: CBRE is a global leader in real estate services, with over 70,000 employees operating in 48 countries. We're passionate about delivering exceptional customer service and business support to our clients worldwide. Our Global Workplace Solutions team is a leading provider of integrated facilities and corporate real estate management, and we're looking for a talented Helpdesk Coordinator to join our team in Hull. Job Summary: We're seeking a highly organized and customer-focused Helpdesk Coordinator to provide exceptional support to our clients and internal teams. As a Helpdesk Coordinator, you'll be responsible for managing our CAFM system, answering calls and emails, and ensuring seamless communication between our facilities team and end-users. You'll also have the opportunity to identify and implement innovative solutions to enhance performance and meet client expectations. Key Responsibilities: Manage CAFM system as key user on site, including PPM records, reactives, and reporting Provide exceptional customer service and support via phone, email, and in-person Ensure all reactive requests are assigned to the correct engineer and communicated effectively to end-users Collaborate with Lead Engineer and Ops Manager to maintain high-quality service standards Review subcontractor performance and provide feedback through Ariba and other systems Identify and implement innovative solutions to enhance performance and meet client expectations What We Offer: Competitive salary and benefits package Opportunity to work with a global leader in real estate services Collaborative and dynamic work environment Professional development and training opportunities Recognition and rewards for outstanding performance Requirements: Organized and structured approach to work Logical and clear thinking Attention to detail and high accuracy Assertiveness and confidence in communication Persistence and follow-through to resolution Customer and team focus, with a commitment to delivering exceptional service How to Apply: If you're a motivated and customer-focused individual with a passion for delivering exceptional service, we'd love to hear from you! Please submit your application, including your resume Equal Opportunities: CBRE is an equal opportunities employer and welcomes applications from all qualified candidates.
CBRE Enterprise EMEA
Receptionist
CBRE Enterprise EMEA Brighton, Sussex
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Coordinator to join the team located in Brighton. About the Role: As a Workplace Experience Coordinator with CBRE, you'll be part of the team that creates unforgettable moments within our workplace. Acting as the warm, welcoming face of the building, you'll connect employees and visitors with the services, spaces, and support they need to have an effortless and enjoyable day. You will report directly to the Workplace Experience Supervisor, ensuring strong alignment, guidance, and support as you grow within the team. This role sits at the heart of the workplace, linking community engagement, events, space logistics, and ensuring the workplace is a productivity enabler for our client colleagues. If you love going above and beyond, naturally engage with people, and enjoy making a meaningful impact in the everyday experiences of others, you'll thrive here. The Four Pillars of Your Focus 1. Community Engagement 2. Conference Centre Support 3. Space Booking & Special Events Support 4. Maintaining Exceptional Office Standards What You'll Do Create a Welcoming and Seamless Experience Act as the central point of contact for colleagues, visitors, and partners, ensuring clear, consistent communication and a smooth flow of information. Provide front desk and reception cover as needed, ensuring the welcome area is always warm, professional, and efficiently managed. Greet all building entrants with warmth and professionalism, making every interaction memorable whether in person, over the phone, or through digital channels. Manage visitor processes, including parking and security protocols, with attention to detail and a guest-first mindset. Conduct regular floor walks to monitor safety, room standards, and colleague needs, spotting opportunities to help before they're even requested. Work collaboratively within a small, supportive team where everyone contributes to a positive, can-do environment. Acknowledge and respond to inquiries or issues from employees and visitors with professionalism, escalating appropriately when needed. Raise and follow through on maintenance or housekeeping work orders; support workplace services such as mail handling, office supplies, and colleague onboarding. Coordinate with vendors to support service delivery and ensure workplace needs are consistently met. Deliver Smooth & Engaging Events Organise and support on-site events, from space bookings to setup, coordination with Facilities and Dining teams, and ensuring a polished experience from start to finish. Bring our workplace to life by delivering monthly themed community events that celebrate the time of year and local culture. These experiences should feel immersive and exciting, designed to spark connection, inspire participation, and give colleagues genuine "wow" moments that draw them into the workplace. Act as the communication hub for events, ensuring relevant teams are aligned, informed, and able to support successfully. Support Safety & Security Follow all site-specific security and emergency procedures; communicate promptly with the relevant teams to keep everyone safe and informed. Share information clearly, follow manager guidance, and use established procedures to solve day-to-day challenges. What Success Looks Like Team Integration: You build strong relationships quickly and contribute to a positive, solution-focused environment. Service Excellence: Tasks are delivered with confidence, accuracy, and a genuine smile, enhancing the overall experience for employees and visitors. Reliable Communication: Information flows smoothly and promptly across teams, ensuring alignment and avoiding friction. Operational Consistency: Meeting rooms, communal areas, and event spaces are maintained to a high standard with proactive attention to detail. Role Requirements: A degree or relevant experience, with up to 2 years in a customer service, hospitality, facilities, or administrative support role. Ability to follow established routines and apply workplace standards accurately. Strong communication skills, you're clear, approachable, and confident exchanging straightforward information. Working knowledge of Microsoft Office Suite. Excellent organisational skills, curiosity, and a proactive mindset. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process. Application Process: Your application will be reviewed by our Talent Resourcing Team and you will be contacted if you have been successful in being short listed for the role. No agencies please. Please note: the job title shown above may be different to local job titles used in our business and issued on any contract of employment.
May 09, 2026
Full time
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Coordinator to join the team located in Brighton. About the Role: As a Workplace Experience Coordinator with CBRE, you'll be part of the team that creates unforgettable moments within our workplace. Acting as the warm, welcoming face of the building, you'll connect employees and visitors with the services, spaces, and support they need to have an effortless and enjoyable day. You will report directly to the Workplace Experience Supervisor, ensuring strong alignment, guidance, and support as you grow within the team. This role sits at the heart of the workplace, linking community engagement, events, space logistics, and ensuring the workplace is a productivity enabler for our client colleagues. If you love going above and beyond, naturally engage with people, and enjoy making a meaningful impact in the everyday experiences of others, you'll thrive here. The Four Pillars of Your Focus 1. Community Engagement 2. Conference Centre Support 3. Space Booking & Special Events Support 4. Maintaining Exceptional Office Standards What You'll Do Create a Welcoming and Seamless Experience Act as the central point of contact for colleagues, visitors, and partners, ensuring clear, consistent communication and a smooth flow of information. Provide front desk and reception cover as needed, ensuring the welcome area is always warm, professional, and efficiently managed. Greet all building entrants with warmth and professionalism, making every interaction memorable whether in person, over the phone, or through digital channels. Manage visitor processes, including parking and security protocols, with attention to detail and a guest-first mindset. Conduct regular floor walks to monitor safety, room standards, and colleague needs, spotting opportunities to help before they're even requested. Work collaboratively within a small, supportive team where everyone contributes to a positive, can-do environment. Acknowledge and respond to inquiries or issues from employees and visitors with professionalism, escalating appropriately when needed. Raise and follow through on maintenance or housekeeping work orders; support workplace services such as mail handling, office supplies, and colleague onboarding. Coordinate with vendors to support service delivery and ensure workplace needs are consistently met. Deliver Smooth & Engaging Events Organise and support on-site events, from space bookings to setup, coordination with Facilities and Dining teams, and ensuring a polished experience from start to finish. Bring our workplace to life by delivering monthly themed community events that celebrate the time of year and local culture. These experiences should feel immersive and exciting, designed to spark connection, inspire participation, and give colleagues genuine "wow" moments that draw them into the workplace. Act as the communication hub for events, ensuring relevant teams are aligned, informed, and able to support successfully. Support Safety & Security Follow all site-specific security and emergency procedures; communicate promptly with the relevant teams to keep everyone safe and informed. Share information clearly, follow manager guidance, and use established procedures to solve day-to-day challenges. What Success Looks Like Team Integration: You build strong relationships quickly and contribute to a positive, solution-focused environment. Service Excellence: Tasks are delivered with confidence, accuracy, and a genuine smile, enhancing the overall experience for employees and visitors. Reliable Communication: Information flows smoothly and promptly across teams, ensuring alignment and avoiding friction. Operational Consistency: Meeting rooms, communal areas, and event spaces are maintained to a high standard with proactive attention to detail. Role Requirements: A degree or relevant experience, with up to 2 years in a customer service, hospitality, facilities, or administrative support role. Ability to follow established routines and apply workplace standards accurately. Strong communication skills, you're clear, approachable, and confident exchanging straightforward information. Working knowledge of Microsoft Office Suite. Excellent organisational skills, curiosity, and a proactive mindset. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process. Application Process: Your application will be reviewed by our Talent Resourcing Team and you will be contacted if you have been successful in being short listed for the role. No agencies please. Please note: the job title shown above may be different to local job titles used in our business and issued on any contract of employment.
Parker Jones Group Ltd
Help Desk Coordinator
Parker Jones Group Ltd Basingstoke, Hampshire
Help Desk Coordinator Basingstoke 28,000 This is not a IT Role, this if for scheduling FM staff General Receiving inbound calls and emails and making frequent outbound calls and emails. Scheduling engineers to attend call outs and regularly updating them with their required jobs Generation and closure of scheduled work orders Overseeing job completion in respect of in-house engineering and sub- contractor services Updating in-house systems and informing external clients regularly of updates Managing the helpdesk inbox efficiently daily Constant liaison with engineers, subcontractors and clients via phone/email PPM asset management planning via our databases Respond quickly and effectively to client queries Raising jobs and purchase orders daily Always providing excellent customer service Completing various admin tasks as requested. Requirements Worked in a familiar field Experienced in scheduling, coordinating, arranging role. Experienced working with CRM Systems (desirable) Great communicational skills
May 09, 2026
Full time
Help Desk Coordinator Basingstoke 28,000 This is not a IT Role, this if for scheduling FM staff General Receiving inbound calls and emails and making frequent outbound calls and emails. Scheduling engineers to attend call outs and regularly updating them with their required jobs Generation and closure of scheduled work orders Overseeing job completion in respect of in-house engineering and sub- contractor services Updating in-house systems and informing external clients regularly of updates Managing the helpdesk inbox efficiently daily Constant liaison with engineers, subcontractors and clients via phone/email PPM asset management planning via our databases Respond quickly and effectively to client queries Raising jobs and purchase orders daily Always providing excellent customer service Completing various admin tasks as requested. Requirements Worked in a familiar field Experienced in scheduling, coordinating, arranging role. Experienced working with CRM Systems (desirable) Great communicational skills

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