Customer Care Co-ordinator Location: Wythenshawe Salary: 25,500 - 26,500 Hours: Monday - Friday 40 hours per week Start Date: Immediate/subject to notice About the Role My client is seeking a proactive and organised Customer Care coordinator to join a busy FM team based in Wythenshawe. This is an excellent opportunity for someone with facilities or compliance administration experience who thrives in a fast-paced, team-focused environment. You'll play a key role in supporting the Operations Manager and ensuring smooth day-to-day running of facilities services. Key Responsibilities Provide efficient administrative and compliance support across the FM contract. Log and manage PPM and reactive work orders through to completion, ensuring KPI delivery. Liaise with clients and contractors via phone and Helpdesk systems. Prepare quotations, raise purchase orders, and coordinate access and scheduling for subcontractors. Produce and maintain reports, documentation, and records to audit-ready standards. Work closely with the management team to support ongoing contract delivery. Requirements Previous experience in Facilities Management administration or a similar role. (desirable) Strong organisational skills and attention to detail. Reliable, self-motivated, and able to manage a busy workload. Excellent communication and IT skills (Helpdesk/CAFM/Maximo experience beneficial). How to Apply If you're interested, please send your CV or contact Jess on (phone number removed) for more information.
Jun 14, 2026
Full time
Customer Care Co-ordinator Location: Wythenshawe Salary: 25,500 - 26,500 Hours: Monday - Friday 40 hours per week Start Date: Immediate/subject to notice About the Role My client is seeking a proactive and organised Customer Care coordinator to join a busy FM team based in Wythenshawe. This is an excellent opportunity for someone with facilities or compliance administration experience who thrives in a fast-paced, team-focused environment. You'll play a key role in supporting the Operations Manager and ensuring smooth day-to-day running of facilities services. Key Responsibilities Provide efficient administrative and compliance support across the FM contract. Log and manage PPM and reactive work orders through to completion, ensuring KPI delivery. Liaise with clients and contractors via phone and Helpdesk systems. Prepare quotations, raise purchase orders, and coordinate access and scheduling for subcontractors. Produce and maintain reports, documentation, and records to audit-ready standards. Work closely with the management team to support ongoing contract delivery. Requirements Previous experience in Facilities Management administration or a similar role. (desirable) Strong organisational skills and attention to detail. Reliable, self-motivated, and able to manage a busy workload. Excellent communication and IT skills (Helpdesk/CAFM/Maximo experience beneficial). How to Apply If you're interested, please send your CV or contact Jess on (phone number removed) for more information.
We are currently looking for Service Administrator to join a team in Bristol! You will coordinate service requests, manage help desk tickets, and ensure issues are resolved quickly. Responsibilities - Act as the first point of contact for help desk queries via phone and email Log and manage support requests in the help desk system Prioritise and assign tasks to maintenance engineers or internal teams Coordinate servicing and repairs of coffee machines and equipment Assist with resolving delivery or order-related queries Maintain accurate records and reports of support requests Personal Requirements - Previous experience in customer service or A coordination role Strong organisational and problem-solving skills Excellent communication and customer service skills Ability to manage multiple tasks in a fast-paced environment Good IT skills including Microsoft Office Experience in hospitality, retail, or the coffee industry is desirable Salary - 13PH . This is a 100% office based role. For more information, apply today and I will get in touch! About Marble Talent As engineering recruitment specialists, we pride ourselves on the ability to turn aspiring candidates at the beginning, middle or towards the end of their engineering careers into successful, professional engineers place at the right companies. We are interested in people from all walks of life, as long as they have the passion to succeed in engineering. Our goal is to become the recruiter of choice for UK engineering companies. We will do this by continuing to deliver a first-class service for both clients and candidates
Jun 14, 2026
Full time
We are currently looking for Service Administrator to join a team in Bristol! You will coordinate service requests, manage help desk tickets, and ensure issues are resolved quickly. Responsibilities - Act as the first point of contact for help desk queries via phone and email Log and manage support requests in the help desk system Prioritise and assign tasks to maintenance engineers or internal teams Coordinate servicing and repairs of coffee machines and equipment Assist with resolving delivery or order-related queries Maintain accurate records and reports of support requests Personal Requirements - Previous experience in customer service or A coordination role Strong organisational and problem-solving skills Excellent communication and customer service skills Ability to manage multiple tasks in a fast-paced environment Good IT skills including Microsoft Office Experience in hospitality, retail, or the coffee industry is desirable Salary - 13PH . This is a 100% office based role. For more information, apply today and I will get in touch! About Marble Talent As engineering recruitment specialists, we pride ourselves on the ability to turn aspiring candidates at the beginning, middle or towards the end of their engineering careers into successful, professional engineers place at the right companies. We are interested in people from all walks of life, as long as they have the passion to succeed in engineering. Our goal is to become the recruiter of choice for UK engineering companies. We will do this by continuing to deliver a first-class service for both clients and candidates
Service Desk Administrator Crayford, Kent (Fully office based) Up to £28,000 (depending on experience) Monday Friday, 08 00 Attega Group is currently partnering with a well-established and growing engineering services business to recruit a Service Desk Administrator to join their busy and dynamic team based in Crayford. This is an excellent opportunity for someone with helpdesk or coordination experience who thrives in a fast-paced environment and enjoys being at the heart of operations. The Role As a Service Desk Administrator, you will be the first point of contact for clients, ensuring a high level of service delivery while supporting the coordination of engineering teams. Your responsibilities will include: Acting as the first point of contact for client enquiries via phone and email Scheduling and prioritising work for engineers, including managing callouts and rotas Providing updates to clients via CRM systems, portals, email, and phone Processing engineer and subcontractor paperwork and maintaining KPI trackers Raising purchase orders and processing invoices Producing quotations following engineering visits Running reports, analysing data, and supporting management with insights Preparing and presenting monthly reports Investigating and resolving customer issues efficiently About You: Have previous experience in a Service Desk, Helpdesk, or Coordinator position Be comfortable working in a fast-paced, high-pressure environment Have strong organisational skills with excellent attention to detail Be confident using Microsoft Office (Word, Excel, Outlook) and CRM systems Possess strong written and verbal communication skills Have a professional and friendly telephone manner Be proactive, adaptable, and customer-focused Be able to work both independently and as part of a team What s in it for You? Salary up to £28,000 depending on experience 25 days holiday + bank holidays Birthday day off Pension scheme Healthcare scheme (after qualifying period) Employee perks platform Regular company social events Ongoing training and development opportunities Supportive and friendly working environment
Jun 13, 2026
Full time
Service Desk Administrator Crayford, Kent (Fully office based) Up to £28,000 (depending on experience) Monday Friday, 08 00 Attega Group is currently partnering with a well-established and growing engineering services business to recruit a Service Desk Administrator to join their busy and dynamic team based in Crayford. This is an excellent opportunity for someone with helpdesk or coordination experience who thrives in a fast-paced environment and enjoys being at the heart of operations. The Role As a Service Desk Administrator, you will be the first point of contact for clients, ensuring a high level of service delivery while supporting the coordination of engineering teams. Your responsibilities will include: Acting as the first point of contact for client enquiries via phone and email Scheduling and prioritising work for engineers, including managing callouts and rotas Providing updates to clients via CRM systems, portals, email, and phone Processing engineer and subcontractor paperwork and maintaining KPI trackers Raising purchase orders and processing invoices Producing quotations following engineering visits Running reports, analysing data, and supporting management with insights Preparing and presenting monthly reports Investigating and resolving customer issues efficiently About You: Have previous experience in a Service Desk, Helpdesk, or Coordinator position Be comfortable working in a fast-paced, high-pressure environment Have strong organisational skills with excellent attention to detail Be confident using Microsoft Office (Word, Excel, Outlook) and CRM systems Possess strong written and verbal communication skills Have a professional and friendly telephone manner Be proactive, adaptable, and customer-focused Be able to work both independently and as part of a team What s in it for You? Salary up to £28,000 depending on experience 25 days holiday + bank holidays Birthday day off Pension scheme Healthcare scheme (after qualifying period) Employee perks platform Regular company social events Ongoing training and development opportunities Supportive and friendly working environment
Siamo Recruitment a division of Siamo Group
Cirencester, Gloucestershire
We here at Siamo Recruitment are working with a UK renowned specialist recruiter with a leading headhunting department. We are looking for a Trainee Recruitment Consultant to join our clients growing team and support a successful legal desk. This is a great opportunity for someone ambitious, motivated, and eager to learn. Whether you come from sales or are looking for a more rewarding career, this role could be the perfect next step. You ll be speaking with people across the UK, building relationships, understanding what they are looking for, and helping them find new opportunities. With hands-on training and support from experienced leaders, you will quickly build the skills and confidence to succeed in a fast-paced environment. What s in it for you? Uncapped commission structure with first year OTE s £35,000 - £40,000 at 2nd year £50,000+ Becoming a specialist within an ever growing and rewarding industry A structured and bespoke training program lead by the Directors Early finish Friday of 16:00pm Beer fridge supplied, games room and VR gaming centre Regular team building activities ranging from days out to all expenses paid trips abroad Provided with excellent opportunity to progress within a driven environment This Trainee Recruitment Consultant role will have the following responsibilities: Highlighting and contacting talent being passed over by the qualifying team to contact as discuss current vacancies Approaching talent via phone, email, text and social media platforms Building a multi-skilled talent pool allowing you to be a step ahead for future recruitment plans Working in partnership with experienced team of consultants raising awareness and introducing talent to their clients Market research will be essential to hunt any new roles in the market Working to client s recruitment requests and offering suitable talent The ideal candidate for this Trainee Recruitment Consultant vacancy will have the following attributes and exposure: A previous exposure in sales would be advantageous however not essential A natural passion for relationships building Career driven with an entrepreneurial mindset Enthusiastic and naturally driven by targets A strong and effective communicator will the ability to converse with all levels A hunger to learn, develop and become the best in the market representing a leading consultancy A Full UK Driving Licence is essential Likeminded Job Titles : Graduate Recruitment Consultant, Junior Recruitment Consultant, Business Development Consultant, Telesales Executive, Trainee Salesperson, Executive Search Consultant, Headhunter, and Recruiting Coordinator Commutable From: Cirencester, Kemble, Fairford, Stroud, and Swindon
Jun 13, 2026
Full time
We here at Siamo Recruitment are working with a UK renowned specialist recruiter with a leading headhunting department. We are looking for a Trainee Recruitment Consultant to join our clients growing team and support a successful legal desk. This is a great opportunity for someone ambitious, motivated, and eager to learn. Whether you come from sales or are looking for a more rewarding career, this role could be the perfect next step. You ll be speaking with people across the UK, building relationships, understanding what they are looking for, and helping them find new opportunities. With hands-on training and support from experienced leaders, you will quickly build the skills and confidence to succeed in a fast-paced environment. What s in it for you? Uncapped commission structure with first year OTE s £35,000 - £40,000 at 2nd year £50,000+ Becoming a specialist within an ever growing and rewarding industry A structured and bespoke training program lead by the Directors Early finish Friday of 16:00pm Beer fridge supplied, games room and VR gaming centre Regular team building activities ranging from days out to all expenses paid trips abroad Provided with excellent opportunity to progress within a driven environment This Trainee Recruitment Consultant role will have the following responsibilities: Highlighting and contacting talent being passed over by the qualifying team to contact as discuss current vacancies Approaching talent via phone, email, text and social media platforms Building a multi-skilled talent pool allowing you to be a step ahead for future recruitment plans Working in partnership with experienced team of consultants raising awareness and introducing talent to their clients Market research will be essential to hunt any new roles in the market Working to client s recruitment requests and offering suitable talent The ideal candidate for this Trainee Recruitment Consultant vacancy will have the following attributes and exposure: A previous exposure in sales would be advantageous however not essential A natural passion for relationships building Career driven with an entrepreneurial mindset Enthusiastic and naturally driven by targets A strong and effective communicator will the ability to converse with all levels A hunger to learn, develop and become the best in the market representing a leading consultancy A Full UK Driving Licence is essential Likeminded Job Titles : Graduate Recruitment Consultant, Junior Recruitment Consultant, Business Development Consultant, Telesales Executive, Trainee Salesperson, Executive Search Consultant, Headhunter, and Recruiting Coordinator Commutable From: Cirencester, Kemble, Fairford, Stroud, and Swindon
Education for Industry Group Part-Time: 0.4FTE, 2 Days - 14.8 hours per week Working Pattern: Saturdays plus one additional weekday, to be agreed with the successful candidate. Permanent LCBT Academy: 3-5 Fashion Street, London, E1 6PX and FRA Academy: Electra House - London, Moorgate EC2M 6SE About EFI Group EFI Group has a bold mission to transform lives, careers and industries through pioneering, industry-led education in fashion, beauty and apprenticeships. Our vision is to deliver exceptional learning experiences, driven by innovation, inclusion, employability, and excellence. About the role We are seeking a proactive and customer-focused IT Service Desk Coordinator to join the Education for Industry Group, supporting the London College of Beauty Therapy. Working closely with the IT Service Desk Manager, you will coordinate the day-to-day operation of the Service Desk, support and develop junior team members, and ensure IT support requests are resolved efficiently and effectively. This is an excellent opportunity for an experienced IT professional who enjoys problem-solving, team coordination, and delivering a first-class support service. You will work collaboratively across the EFI Group, helping to drive service improvements and enhance the user experience for staff and students. About you Qualifications: Relevant IT qualification or equivalent professional experience, with Level 2 qualifications (or equivalent) in English and Mathematics. ITIL Foundation, SDI Service Desk Analyst, or a Level 3 technical qualification are desirable. Experience: Demonstrable experience in a service desk or IT support role, including customer-facing support delivered in person, by telephone, and via email. Expertise: Working knowledge of ITIL standards, Windows 10 and 11, Active Directory, Azure administration, and Microsoft technologies including Microsoft 365, SharePoint, and Teams. Skills: Strong analytical, troubleshooting, organisational, and communication skills, with the ability to prioritise competing demands, manage multiple tasks, collaborate effectively with stakeholders, and contribute to service improvement initiatives. Values: Collaborative team player committed to delivering an excellent user experience. If you feel your skills and experience would fit well within our team and you meet many, but not all of our listed qualifications for this role, please apply or get in touch with our Recruitment Team to discuss further. Why The EFI? We foster a culture where our team members can lean on each other, recognise each other, and celebrate together! At EFI, we prioritise your growth and wellbeing with a range of fantastic benefits, including: Funded Professional Qualifications: Support for personal and professional development, including a personal growth allowance of £400 annually, paid for professional qualifications, LinkedIn Learning access and annual CPD. Generous and Flexible Leave Options: A range of enhanced leave options, including birthday and celebration leave. Market-Leading Family-Friendly Pay: Including six months of fully paid maternity, adoption, and shared parental leave. Monthly Wellbeing Allowance: Including a customisable monthly wellbeing allowance of £50, and funded counselling/CBT through Education Support Employee Assistant Programme. Pension: We offer a 5% employer pension contribution, supporting you in planning for your future. To explore the full range of our benefits, please click here . Salary: From £12,240 to £12,920 per annum 0.4FTE (pro rata £30,600 to £32,300 per annum 1FTE), subject to qualifications and experience. How to apply/Next Steps: Click 'Apply for this job' to submit your application. Closing Date: 8am on Tuesday 30th June 2026. Interviews/Recruitment Day: Week commencing 6th July, in-person at FRA Academy: Electra House, Moorgate, EC2M 6SE. More Information/Contact us: For more information about the EFI Group, visit our EFI , FRA , LCBT , EFI Awards , EFI Training websites and refer to the job description. Please contact for further information. The EFI is fully committed to safeguarding and promoting the welfare of young people and vulnerable adults. Candidates offered positions will be required to undergo thorough safeguarding background checks as a condition of the offer. Thank you for sharing our values and commitment to student safety.
Jun 13, 2026
Full time
Education for Industry Group Part-Time: 0.4FTE, 2 Days - 14.8 hours per week Working Pattern: Saturdays plus one additional weekday, to be agreed with the successful candidate. Permanent LCBT Academy: 3-5 Fashion Street, London, E1 6PX and FRA Academy: Electra House - London, Moorgate EC2M 6SE About EFI Group EFI Group has a bold mission to transform lives, careers and industries through pioneering, industry-led education in fashion, beauty and apprenticeships. Our vision is to deliver exceptional learning experiences, driven by innovation, inclusion, employability, and excellence. About the role We are seeking a proactive and customer-focused IT Service Desk Coordinator to join the Education for Industry Group, supporting the London College of Beauty Therapy. Working closely with the IT Service Desk Manager, you will coordinate the day-to-day operation of the Service Desk, support and develop junior team members, and ensure IT support requests are resolved efficiently and effectively. This is an excellent opportunity for an experienced IT professional who enjoys problem-solving, team coordination, and delivering a first-class support service. You will work collaboratively across the EFI Group, helping to drive service improvements and enhance the user experience for staff and students. About you Qualifications: Relevant IT qualification or equivalent professional experience, with Level 2 qualifications (or equivalent) in English and Mathematics. ITIL Foundation, SDI Service Desk Analyst, or a Level 3 technical qualification are desirable. Experience: Demonstrable experience in a service desk or IT support role, including customer-facing support delivered in person, by telephone, and via email. Expertise: Working knowledge of ITIL standards, Windows 10 and 11, Active Directory, Azure administration, and Microsoft technologies including Microsoft 365, SharePoint, and Teams. Skills: Strong analytical, troubleshooting, organisational, and communication skills, with the ability to prioritise competing demands, manage multiple tasks, collaborate effectively with stakeholders, and contribute to service improvement initiatives. Values: Collaborative team player committed to delivering an excellent user experience. If you feel your skills and experience would fit well within our team and you meet many, but not all of our listed qualifications for this role, please apply or get in touch with our Recruitment Team to discuss further. Why The EFI? We foster a culture where our team members can lean on each other, recognise each other, and celebrate together! At EFI, we prioritise your growth and wellbeing with a range of fantastic benefits, including: Funded Professional Qualifications: Support for personal and professional development, including a personal growth allowance of £400 annually, paid for professional qualifications, LinkedIn Learning access and annual CPD. Generous and Flexible Leave Options: A range of enhanced leave options, including birthday and celebration leave. Market-Leading Family-Friendly Pay: Including six months of fully paid maternity, adoption, and shared parental leave. Monthly Wellbeing Allowance: Including a customisable monthly wellbeing allowance of £50, and funded counselling/CBT through Education Support Employee Assistant Programme. Pension: We offer a 5% employer pension contribution, supporting you in planning for your future. To explore the full range of our benefits, please click here . Salary: From £12,240 to £12,920 per annum 0.4FTE (pro rata £30,600 to £32,300 per annum 1FTE), subject to qualifications and experience. How to apply/Next Steps: Click 'Apply for this job' to submit your application. Closing Date: 8am on Tuesday 30th June 2026. Interviews/Recruitment Day: Week commencing 6th July, in-person at FRA Academy: Electra House, Moorgate, EC2M 6SE. More Information/Contact us: For more information about the EFI Group, visit our EFI , FRA , LCBT , EFI Awards , EFI Training websites and refer to the job description. Please contact for further information. The EFI is fully committed to safeguarding and promoting the welfare of young people and vulnerable adults. Candidates offered positions will be required to undergo thorough safeguarding background checks as a condition of the offer. Thank you for sharing our values and commitment to student safety.
Your new company We are working with a reputable organisation seeking to appoint a Customer Experience - Support Representative to join their growing team. This role plays a key part in delivering a high-quality customer journey, acting as a central point of contact and ensuring efficient coordination across service operations.The position offers the opportunity to work within a fast-paced environment, supporting both customers and internal teams to ensure seamless service delivery. Your new role As a Customer Services Cooridnator your role will involve Customer Engagement & Case Management. Act as the primary point of contact for customers across all stages of the service lifecycle. Understand customer needs and manage requirements throughout each stage. Take ownership of case management, ensuring queries are resolved efficiently. Build and maintain strong, long-term customer relationships. Coordinate service visits, including scheduling activities alongside field service teams. Manage service quotations, contracts, and order processing. Allocate and track job numbers, ensuring accurate records and completion updates. Process purchase requisitions and manage order workflows. Support invoicing processes and ensure accurate financial handling. Maintain stock and inventory levels for field-based engineers. Manage parts quotations and secure purchase orders post-service delivery. Support helpdesk operations including call handling and service coordination. Ensure efficient allocation and tracking of service activities. Escalate customer issues or complaints where necessary. Maintain accurate customer records and support account setup processes. Ensure adherence to internal quality management systems and procedures. Collaborate across departments to improve service delivery and customer experience. Contribute to KPI tracking and performance targets. What you'll need to succeed Proven experience in a customer-facing or customer support role. Ability to work effectively in a fast-paced, evolving environment. Strong verbal and written communication skills. Proficiency in Microsoft Office applications. Experience coordinating schedules, operations, or service delivery. Experience scheduling field-based service engineers. Familiarity with ERP or business systems (e.g., Sage or similar). What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jun 13, 2026
Full time
Your new company We are working with a reputable organisation seeking to appoint a Customer Experience - Support Representative to join their growing team. This role plays a key part in delivering a high-quality customer journey, acting as a central point of contact and ensuring efficient coordination across service operations.The position offers the opportunity to work within a fast-paced environment, supporting both customers and internal teams to ensure seamless service delivery. Your new role As a Customer Services Cooridnator your role will involve Customer Engagement & Case Management. Act as the primary point of contact for customers across all stages of the service lifecycle. Understand customer needs and manage requirements throughout each stage. Take ownership of case management, ensuring queries are resolved efficiently. Build and maintain strong, long-term customer relationships. Coordinate service visits, including scheduling activities alongside field service teams. Manage service quotations, contracts, and order processing. Allocate and track job numbers, ensuring accurate records and completion updates. Process purchase requisitions and manage order workflows. Support invoicing processes and ensure accurate financial handling. Maintain stock and inventory levels for field-based engineers. Manage parts quotations and secure purchase orders post-service delivery. Support helpdesk operations including call handling and service coordination. Ensure efficient allocation and tracking of service activities. Escalate customer issues or complaints where necessary. Maintain accurate customer records and support account setup processes. Ensure adherence to internal quality management systems and procedures. Collaborate across departments to improve service delivery and customer experience. Contribute to KPI tracking and performance targets. What you'll need to succeed Proven experience in a customer-facing or customer support role. Ability to work effectively in a fast-paced, evolving environment. Strong verbal and written communication skills. Proficiency in Microsoft Office applications. Experience coordinating schedules, operations, or service delivery. Experience scheduling field-based service engineers. Familiarity with ERP or business systems (e.g., Sage or similar). What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Projects Administrator - Leighton Buzzard Think Specialist Recruitment are delighted to be working exclusively with a growing and successful organisation in Leighton Buzzard to help recruit a Projects Administrator to join their team in a vital new role within the business. This person will be the central hub for all project activity that our client has on-going. You will ensure every project is planned, tracked and communicated effectively from initial order through to final installation. The successful candidate will be the first to know when a project is on track and the first to act when it is not. This role will be a great fit for someone with experience working in a Project Admin/Coordinator position, or someone with exposure to managing construction projects and scheduling the diaries and workload of engineers or tradespeople. This position is a fully office based role in our clients new Leighton Buzzard location, on offer is a salary of approx. 30k with the opportunity to work for a company with ambitious growth plans over the coming years. Duties Include: Initiate all new projects upon order confirmation, establishing clear timelines for production, purchasing and installation. Create and maintain detailed project plans across small orders to large orders. Coordinate with production and purchasing teams to ensure all are aligned to project requirements. Maintain an accurate, up-to-date project schedule visible to all relevant internal stakeholders. Track project status daily against agreed milestones across planning, production, procurement and installation phases. Identify deviations from plan at the earliest opportunity and assess impact on delivery commitments. Escalate critical issues promptly and coordinate corrective actions across departments to recover programme. Maintain a clear log of deviations, root causes and actions taken for continuous improvement purposes. Act as the primary internal contact for all project-related information, ensuring all departments are kept fully informed. Produce concise, professional project updates and reports tailored to the audience. Maintain strong working relationships with external project managers, responding professionally to queries and proactively managing expectations. Assist the sales team in preparing project quotations when required. Ensure quotes reflect realistic production and procurement timescales based on current workload and capacity. Maintain accurate project records and documentation across all active projects. Candidate requirements: Proven experience in a project coordination, project administration or operations coordination role. Strong organisational skills with the ability to manage multiple projects simultaneously at differing stages. Clear, confident communicator, with excellent written and verbal skills. Able to adapt communication style for internal teams and external clients. Proactive and detail-oriented; able to spot problems early and drive resolution without waiting to be asked. Proficient in Microsoft Office (Word, Excel, Outlook); comfortable working with project tracking tools or CRM/ERP systems. Able to work effectively under pressure and meet deadlines in a fast-paced manufacturing environment. Exposure to quotation preparation or sales support. Looking for the next step in your career? Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
Jun 13, 2026
Full time
Projects Administrator - Leighton Buzzard Think Specialist Recruitment are delighted to be working exclusively with a growing and successful organisation in Leighton Buzzard to help recruit a Projects Administrator to join their team in a vital new role within the business. This person will be the central hub for all project activity that our client has on-going. You will ensure every project is planned, tracked and communicated effectively from initial order through to final installation. The successful candidate will be the first to know when a project is on track and the first to act when it is not. This role will be a great fit for someone with experience working in a Project Admin/Coordinator position, or someone with exposure to managing construction projects and scheduling the diaries and workload of engineers or tradespeople. This position is a fully office based role in our clients new Leighton Buzzard location, on offer is a salary of approx. 30k with the opportunity to work for a company with ambitious growth plans over the coming years. Duties Include: Initiate all new projects upon order confirmation, establishing clear timelines for production, purchasing and installation. Create and maintain detailed project plans across small orders to large orders. Coordinate with production and purchasing teams to ensure all are aligned to project requirements. Maintain an accurate, up-to-date project schedule visible to all relevant internal stakeholders. Track project status daily against agreed milestones across planning, production, procurement and installation phases. Identify deviations from plan at the earliest opportunity and assess impact on delivery commitments. Escalate critical issues promptly and coordinate corrective actions across departments to recover programme. Maintain a clear log of deviations, root causes and actions taken for continuous improvement purposes. Act as the primary internal contact for all project-related information, ensuring all departments are kept fully informed. Produce concise, professional project updates and reports tailored to the audience. Maintain strong working relationships with external project managers, responding professionally to queries and proactively managing expectations. Assist the sales team in preparing project quotations when required. Ensure quotes reflect realistic production and procurement timescales based on current workload and capacity. Maintain accurate project records and documentation across all active projects. Candidate requirements: Proven experience in a project coordination, project administration or operations coordination role. Strong organisational skills with the ability to manage multiple projects simultaneously at differing stages. Clear, confident communicator, with excellent written and verbal skills. Able to adapt communication style for internal teams and external clients. Proactive and detail-oriented; able to spot problems early and drive resolution without waiting to be asked. Proficient in Microsoft Office (Word, Excel, Outlook); comfortable working with project tracking tools or CRM/ERP systems. Able to work effectively under pressure and meet deadlines in a fast-paced manufacturing environment. Exposure to quotation preparation or sales support. Looking for the next step in your career? Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Helpdesk Coordinator CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Helpdesk Coordinator to join the team located in London. As a Helpdesk Coordinator, you will responsible for providing exceptional customer service and business support in order to contribute to the continued growth and success of the Business. Quality Manage CAFM system as key user on site including PPM records, reactives and reporting. Answer calls/email for the business in a timely fashion Ensure all Reactive requests raised on the helpdesk have the correct priority/engineer assigned. Ensure communication is maintained throughout reactive job life between Facilities Team and end user(s). Where possible apply RFT and close calls over phone without requirement for assignment Liaise with Lead Engineer and Ops Manager daily/weekly to ensure quality of service is Contract : Alongside Contract Support assist with the monthly customer report. Provide comprehensive reports relating to all jobs raised through the CAFM system. Analysis and comprehension of reports relating to CAFM system. Monthly update of Client specific Metrics/Forecasting Model in absence of the Contract Support. Logging hazards & customer feedback on the QHSE Management Portal Perform any other duties or responsibilities as requested by the CM or Management Team. Person Specification: Organised - Works in a structured way. Thinks ahead to prioritise workload Logical - Works in a clear and consistent manner Attention to detail - Thorough in carrying out a task, with a high degree of accuracy Assertiveness - Confident, effective in putting across point of view to others Persistence - Follows through to resolution
Jun 12, 2026
Full time
CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Helpdesk Coordinator CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Helpdesk Coordinator to join the team located in London. As a Helpdesk Coordinator, you will responsible for providing exceptional customer service and business support in order to contribute to the continued growth and success of the Business. Quality Manage CAFM system as key user on site including PPM records, reactives and reporting. Answer calls/email for the business in a timely fashion Ensure all Reactive requests raised on the helpdesk have the correct priority/engineer assigned. Ensure communication is maintained throughout reactive job life between Facilities Team and end user(s). Where possible apply RFT and close calls over phone without requirement for assignment Liaise with Lead Engineer and Ops Manager daily/weekly to ensure quality of service is Contract : Alongside Contract Support assist with the monthly customer report. Provide comprehensive reports relating to all jobs raised through the CAFM system. Analysis and comprehension of reports relating to CAFM system. Monthly update of Client specific Metrics/Forecasting Model in absence of the Contract Support. Logging hazards & customer feedback on the QHSE Management Portal Perform any other duties or responsibilities as requested by the CM or Management Team. Person Specification: Organised - Works in a structured way. Thinks ahead to prioritise workload Logical - Works in a clear and consistent manner Attention to detail - Thorough in carrying out a task, with a high degree of accuracy Assertiveness - Confident, effective in putting across point of view to others Persistence - Follows through to resolution
K-People Europe is a recruitment consultancy specialized in Korean speaking jobs with a dedicated Korean recruitment consultant working in London since 2007. Our client, an industry leading global company, is looking for a Korean speaking Global IT Service Desk Coordinator. The role will also support the IT team as the business prepares for a number of major initiatives, including Google Workspace adoption, AI enablement, Cleanroom support, service desk process improvement, and wider regional support integration. This role is ideal for someone who combines practical IT support knowledge with strong communication, ownership, documentation discipline, and coordination skills. It is not a deep technical engineering role; however, the successful candidate must be confident handling service requests, coordinating escalations, communicating clearly with stakeholders, and supporting the maturity of a growing global service desk model. Key Responsibilities (1) Service Desk Operations • Provide professional first-line and enhanced service desk support to users across London and selected regional/global offices • Own tickets end-to-end, from initial logging through to resolution or appropriate escalation • Ensure incidents and service requests are accurately recorded, categorised, prioritised, updated, and closed in the ITSM ticketing system (2) Escalation & Coordination • Coordinate escalations with senior IT team members, regional IT teams, clients and key vendors • Work closely with senior IT colleagues to ensure issues are escalated appropriately and followed through to completion (3) Technical Support • Support troubleshooting for Windows, macOS, Microsoft 365, Google Workspace, VPN, access management, collaboration tools, and endpoint-related issues • Support joiner, mover, and leaver (JML) processes with accuracy, consistency, and clear documentation (4) Asset Management & Documentation • Support IT asset management processes, including device allocation, return, check-in/check-out, lifecycle tracking, and audit readiness • Maintain clear documentation, including knowledge base articles, SOPs, troubleshooting guides, onboarding materials, and service process documents (5) Continuous Improvement • Identify recurring support issues and recommend practical improvements • Support Jira Service Management or equivalent ITSM process improvements • Assist with ticket quality review, service trend analysis, recurring issue tracking, and basic reporting (6) Global Service Coordination • Act as a reliable coordination point for service desk operations, ensuring that support requests are properly tracked, followed up, communicated, and closed. • Help maintain service continuity while the wider IT team delivers major initiatives, including Google Workspace adoption, AI enablement, Cleanroom support, asset management improvement, and ITSM process maturity. • Coordinate service desk activity across users, internal IT teams, regional stakeholders, HQ contacts, client-side stakeholders, and key vendors. • Help reduce dependency on senior IT team members by taking ownership of routine coordination, escalation tracking, user updates, and documentation. (7) Project Support & Service Transition • Support service desk readiness for major IT change initiatives, including user communication, support documentation, ticket categorisation, issue tracking, and escalation follow-up. • Assist with the operational support impact of Google Workspace rollout, AI adoption, Cleanroom-related support, and regional support integration. • Identify support patterns arising from new projects and help convert them into knowledge base articles, SOPs, and repeatable support processes. • Provide clear feedback to senior IT colleagues on recurring user issues, service risks, and improvement opportunities. Requirements (1) Must be fluent in both Korean & English (2) Strong stakeholder communication skills, including the ability to provide clear updates to users, managers, internal teams, vendors, and regional contacts. (3) Proven experience in an IT service desk, helpdesk, endpoint support, or IT support coordination role (4) Strong practical knowledge of Windows, macOS, Microsoft 365, Google Workspace, endpoint support, access management, and standard collaboration tools (5) Experience using ITSM ticketing systems such as Jira Service Management, ServiceNow, Zendesk, Freshservice, or similar (6) Ability to coordinate effectively across users, internal IT teams, external vendors, and regional stakeholders (7) Ability to create clear support documentation, SOPs, and knowledge base content (8) Familiarity with ITIL or ITSM principles and frameworks preferred (9) Hands-on experience with Jira Service Management, Confluence, or endpoint management tools preferred Conditions (1) Job location: London (2) Hybrid: 3 days in the office & 2 days working from home (3) Job type: full-time & 12 month contract (renewing up to 4 years and becoming permanent) (4) Hours of work: 37.5 hour per week (some overtime work may be required for emergencies and projects) (5) Annual basic salary: 40K (depending on experience) (6) Performance based bonus, Pension, Income Protection, Health Insurance, Dental Insurance, Life Assurance, etc. (7) Annual leave: 33 (25 holidays + 8 bank holidays) Before you apply (1) Korean language skill is essential (2) The right candidate must be eligible to work full-time in UK immediately without any visa restriction. If you're on any visa permitting full-time work in UK, please indicate your visa status in your CV and when it expires. (3) Please send your CV in MS Word format (4) ONLY right candidates will be contacted, and if your application is successful, we'll contact you within 5 working days.
Jun 12, 2026
Full time
K-People Europe is a recruitment consultancy specialized in Korean speaking jobs with a dedicated Korean recruitment consultant working in London since 2007. Our client, an industry leading global company, is looking for a Korean speaking Global IT Service Desk Coordinator. The role will also support the IT team as the business prepares for a number of major initiatives, including Google Workspace adoption, AI enablement, Cleanroom support, service desk process improvement, and wider regional support integration. This role is ideal for someone who combines practical IT support knowledge with strong communication, ownership, documentation discipline, and coordination skills. It is not a deep technical engineering role; however, the successful candidate must be confident handling service requests, coordinating escalations, communicating clearly with stakeholders, and supporting the maturity of a growing global service desk model. Key Responsibilities (1) Service Desk Operations • Provide professional first-line and enhanced service desk support to users across London and selected regional/global offices • Own tickets end-to-end, from initial logging through to resolution or appropriate escalation • Ensure incidents and service requests are accurately recorded, categorised, prioritised, updated, and closed in the ITSM ticketing system (2) Escalation & Coordination • Coordinate escalations with senior IT team members, regional IT teams, clients and key vendors • Work closely with senior IT colleagues to ensure issues are escalated appropriately and followed through to completion (3) Technical Support • Support troubleshooting for Windows, macOS, Microsoft 365, Google Workspace, VPN, access management, collaboration tools, and endpoint-related issues • Support joiner, mover, and leaver (JML) processes with accuracy, consistency, and clear documentation (4) Asset Management & Documentation • Support IT asset management processes, including device allocation, return, check-in/check-out, lifecycle tracking, and audit readiness • Maintain clear documentation, including knowledge base articles, SOPs, troubleshooting guides, onboarding materials, and service process documents (5) Continuous Improvement • Identify recurring support issues and recommend practical improvements • Support Jira Service Management or equivalent ITSM process improvements • Assist with ticket quality review, service trend analysis, recurring issue tracking, and basic reporting (6) Global Service Coordination • Act as a reliable coordination point for service desk operations, ensuring that support requests are properly tracked, followed up, communicated, and closed. • Help maintain service continuity while the wider IT team delivers major initiatives, including Google Workspace adoption, AI enablement, Cleanroom support, asset management improvement, and ITSM process maturity. • Coordinate service desk activity across users, internal IT teams, regional stakeholders, HQ contacts, client-side stakeholders, and key vendors. • Help reduce dependency on senior IT team members by taking ownership of routine coordination, escalation tracking, user updates, and documentation. (7) Project Support & Service Transition • Support service desk readiness for major IT change initiatives, including user communication, support documentation, ticket categorisation, issue tracking, and escalation follow-up. • Assist with the operational support impact of Google Workspace rollout, AI adoption, Cleanroom-related support, and regional support integration. • Identify support patterns arising from new projects and help convert them into knowledge base articles, SOPs, and repeatable support processes. • Provide clear feedback to senior IT colleagues on recurring user issues, service risks, and improvement opportunities. Requirements (1) Must be fluent in both Korean & English (2) Strong stakeholder communication skills, including the ability to provide clear updates to users, managers, internal teams, vendors, and regional contacts. (3) Proven experience in an IT service desk, helpdesk, endpoint support, or IT support coordination role (4) Strong practical knowledge of Windows, macOS, Microsoft 365, Google Workspace, endpoint support, access management, and standard collaboration tools (5) Experience using ITSM ticketing systems such as Jira Service Management, ServiceNow, Zendesk, Freshservice, or similar (6) Ability to coordinate effectively across users, internal IT teams, external vendors, and regional stakeholders (7) Ability to create clear support documentation, SOPs, and knowledge base content (8) Familiarity with ITIL or ITSM principles and frameworks preferred (9) Hands-on experience with Jira Service Management, Confluence, or endpoint management tools preferred Conditions (1) Job location: London (2) Hybrid: 3 days in the office & 2 days working from home (3) Job type: full-time & 12 month contract (renewing up to 4 years and becoming permanent) (4) Hours of work: 37.5 hour per week (some overtime work may be required for emergencies and projects) (5) Annual basic salary: 40K (depending on experience) (6) Performance based bonus, Pension, Income Protection, Health Insurance, Dental Insurance, Life Assurance, etc. (7) Annual leave: 33 (25 holidays + 8 bank holidays) Before you apply (1) Korean language skill is essential (2) The right candidate must be eligible to work full-time in UK immediately without any visa restriction. If you're on any visa permitting full-time work in UK, please indicate your visa status in your CV and when it expires. (3) Please send your CV in MS Word format (4) ONLY right candidates will be contacted, and if your application is successful, we'll contact you within 5 working days.
Project Administrator - Leighton Buzzard Think Specialist Recruitment are delighted to be working exclusively with a growing and successful organisation in Leighton Buzzard to help recruit for Project Administrator to join their team in a vital new role within the business. The Project Administrator will be the central hub for all project activity that our client has on-going. You will ensure every project is planned, tracked and communicated effectively from initial order through to final installation. The successful candidate will be the first to know when a project is on track and the first to act when it is not. This role will be a great fit for someone with experience working in a Project Admin/Coordinator position, or someone with exposure to Scheduling engineers or managing construction projects. This position is a fully office based role in our clients new Leighton Buzzard location, on offer is a salary of £30k with the opportunity to work for a company with ambitious growth plans over the coming years. Duties Include: Initiate all new projects upon order confirmation, establishing clear timelines for production, purchasing and installation. Create and maintain detailed project plans across small orders to large orders. Coordinate with production and purchasing teams to ensure all are aligned to project requirements. Maintain an accurate, up-to-date project schedule visible to all relevant internal stakeholders. Track project status daily against agreed milestones across planning, production, procurement and installation phases. Identify deviations from plan at the earliest opportunity and assess impact on delivery commitments. Escalate critical issues promptly and coordinate corrective actions across departments to recover programme. Maintain a clear log of deviations, root causes and actions taken for continuous improvement purposes. Act as the primary internal contact for all project-related information, ensuring all departments are kept fully informed. Produce concise, professional project updates and reports tailored to the audience. Maintain strong working relationships with external project managers, responding professionally to queries and proactively managing expectations. Assist the sales team in preparing project quotations when required. Ensure quotes reflect realistic production and procurement timescales based on current workload and capacity. Maintain accurate project records and documentation across all active projects. Candidate requirements: Proven experience in a project coordination, project administration or operations coordination role. Strong organisational skills with the ability to manage multiple projects simultaneously at differing stages. Clear, confident communicator, with excellent written and verbal skills. Able to adapt communication style for internal teams and external clients. Proactive and detail-oriented; able to spot problems early and drive resolution without waiting to be asked. Proficient in Microsoft Office (Word, Excel, Outlook); comfortable working with project tracking tools or CRM/ERP systems. Able to work effectively under pressure and meet deadlines in a fast-paced manufacturing environment. Exposure to quotation preparation or sales support. Looking for the next step in your career? Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
Jun 12, 2026
Full time
Project Administrator - Leighton Buzzard Think Specialist Recruitment are delighted to be working exclusively with a growing and successful organisation in Leighton Buzzard to help recruit for Project Administrator to join their team in a vital new role within the business. The Project Administrator will be the central hub for all project activity that our client has on-going. You will ensure every project is planned, tracked and communicated effectively from initial order through to final installation. The successful candidate will be the first to know when a project is on track and the first to act when it is not. This role will be a great fit for someone with experience working in a Project Admin/Coordinator position, or someone with exposure to Scheduling engineers or managing construction projects. This position is a fully office based role in our clients new Leighton Buzzard location, on offer is a salary of £30k with the opportunity to work for a company with ambitious growth plans over the coming years. Duties Include: Initiate all new projects upon order confirmation, establishing clear timelines for production, purchasing and installation. Create and maintain detailed project plans across small orders to large orders. Coordinate with production and purchasing teams to ensure all are aligned to project requirements. Maintain an accurate, up-to-date project schedule visible to all relevant internal stakeholders. Track project status daily against agreed milestones across planning, production, procurement and installation phases. Identify deviations from plan at the earliest opportunity and assess impact on delivery commitments. Escalate critical issues promptly and coordinate corrective actions across departments to recover programme. Maintain a clear log of deviations, root causes and actions taken for continuous improvement purposes. Act as the primary internal contact for all project-related information, ensuring all departments are kept fully informed. Produce concise, professional project updates and reports tailored to the audience. Maintain strong working relationships with external project managers, responding professionally to queries and proactively managing expectations. Assist the sales team in preparing project quotations when required. Ensure quotes reflect realistic production and procurement timescales based on current workload and capacity. Maintain accurate project records and documentation across all active projects. Candidate requirements: Proven experience in a project coordination, project administration or operations coordination role. Strong organisational skills with the ability to manage multiple projects simultaneously at differing stages. Clear, confident communicator, with excellent written and verbal skills. Able to adapt communication style for internal teams and external clients. Proactive and detail-oriented; able to spot problems early and drive resolution without waiting to be asked. Proficient in Microsoft Office (Word, Excel, Outlook); comfortable working with project tracking tools or CRM/ERP systems. Able to work effectively under pressure and meet deadlines in a fast-paced manufacturing environment. Exposure to quotation preparation or sales support. Looking for the next step in your career? Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
Ashberry Recruitment are looking for a Helpdesk Coordinator on a part-time basis, on a 6-month contract for our client based in Leeds. Hours Wednesday, Thursday, Friday 08 00 (30-minute break) The successful candidate will assist in managing and coordinating the reactive repair requirements for our clients properties. Key Responsibilities/Accountabilities To be the first point of contact for our clients, either via the Fix Flo Portal, phone, or email Log all reported Issues onto our in-house Fix Flo system Manage both reactive and planned works through to completion ensuring they are delivered with our set KPI s Liaise with contractors/suppliers and in-house handymen to ensure completion of all reported issues to a satisfactory and complaint standard Chase above where needed to ensure they meet our issued KPI s Work with finance team to ensure matchup between Issue References and PO s Assist to manage awarded project works from instruction to practical completion Ensuring complaints are escalated to the appropriate manager Assist in the preparation of monthly reports and statistics in line with housing association and landlord requirements First point of contact for third party vendors regarding operational issues Key Skills Excellent customer service skills Experience within a busy helpdesk/customer service/call centre environment Excellent Microsoft Office skills
Jun 12, 2026
Full time
Ashberry Recruitment are looking for a Helpdesk Coordinator on a part-time basis, on a 6-month contract for our client based in Leeds. Hours Wednesday, Thursday, Friday 08 00 (30-minute break) The successful candidate will assist in managing and coordinating the reactive repair requirements for our clients properties. Key Responsibilities/Accountabilities To be the first point of contact for our clients, either via the Fix Flo Portal, phone, or email Log all reported Issues onto our in-house Fix Flo system Manage both reactive and planned works through to completion ensuring they are delivered with our set KPI s Liaise with contractors/suppliers and in-house handymen to ensure completion of all reported issues to a satisfactory and complaint standard Chase above where needed to ensure they meet our issued KPI s Work with finance team to ensure matchup between Issue References and PO s Assist to manage awarded project works from instruction to practical completion Ensuring complaints are escalated to the appropriate manager Assist in the preparation of monthly reports and statistics in line with housing association and landlord requirements First point of contact for third party vendors regarding operational issues Key Skills Excellent customer service skills Experience within a busy helpdesk/customer service/call centre environment Excellent Microsoft Office skills
Workplace Coordinator - Manchester - Temporary (Immediate Start) Location: Manchester Hourly Pay Rate: 17.50 Per Hour Hours Of Work: Mon - Fri 8am - 5pm A leading FM company is seeking a professional and highly organised Workplace Coordinator to support the smooth day-to-day running of a corporate site in Manchester on a 3-4 Months Contract. This is a front-facing role focused on workplace experience, facilities coordination, client support, and operational administration. Key Responsibilities: Act as the main point of contact for workplace and facilities-related queries i.e.managing the FOH reception desk Coordinate meeting rooms, desk bookings, visitor management, and hospitality requests Support the Facilities Manager with daily operations and site compliance Raise and track reactive maintenance jobs through CAFM systems Liaise with contractors, cleaners, security, and building management teams Ensure office areas are maintained to a high standard at all times Manage office supplies, stationery, and workplace services Assist with health & safety checks, audits, and compliance records Deliver excellent customer service to staff, clients, and visitors Key Requirements: Previous experience in workplace coordination, facilities, front-of-house, or office management Strong administrative and organisational skills Excellent communication and customer service abilities Experience using Microsoft Office and FM/Helpdesk systems Professional presentation and ability to work in a corporate environment Able to manage multiple tasks and work independently If this role is of any interest then please do apply for the role below.
Jun 11, 2026
Contractor
Workplace Coordinator - Manchester - Temporary (Immediate Start) Location: Manchester Hourly Pay Rate: 17.50 Per Hour Hours Of Work: Mon - Fri 8am - 5pm A leading FM company is seeking a professional and highly organised Workplace Coordinator to support the smooth day-to-day running of a corporate site in Manchester on a 3-4 Months Contract. This is a front-facing role focused on workplace experience, facilities coordination, client support, and operational administration. Key Responsibilities: Act as the main point of contact for workplace and facilities-related queries i.e.managing the FOH reception desk Coordinate meeting rooms, desk bookings, visitor management, and hospitality requests Support the Facilities Manager with daily operations and site compliance Raise and track reactive maintenance jobs through CAFM systems Liaise with contractors, cleaners, security, and building management teams Ensure office areas are maintained to a high standard at all times Manage office supplies, stationery, and workplace services Assist with health & safety checks, audits, and compliance records Deliver excellent customer service to staff, clients, and visitors Key Requirements: Previous experience in workplace coordination, facilities, front-of-house, or office management Strong administrative and organisational skills Excellent communication and customer service abilities Experience using Microsoft Office and FM/Helpdesk systems Professional presentation and ability to work in a corporate environment Able to manage multiple tasks and work independently If this role is of any interest then please do apply for the role below.
Corporate Reception & Workplace Coordinator Leeds (City Centre) £28,500 per annum + bonus + premium benefits package 8:00 AM 5:30 PM, Monday to Friday About the Role Are you a high-energy hospitality or customer service professional looking to step into a dynamic corporate environment? A global leader in property services is seeking a charismatic Corporate Reception & Workplace Coordinator to be the premium face and voice of our Leeds office. This is not just a standard reception role. You will blend five-star guest hosting with essential office management, acting as the primary "go-to" person for workplace compliance, facilities coordination, and internal events. What You Will Do Five-Star Front of House: Deliver an exceptional welcome experience for all visitors, manage meeting room bookings, oversee hospitality setups, and coordinate courier/postal logistics. Workplace & Facilities Operations: Conduct daily floor walks to log maintenance issues, track helpdesk tickets to completion, and act as the core liaison for landlords and contractors regarding permits and access. Compliance & Audit Readiness: Quality-check operational paperwork, manage Health & Safety compliance, and ensure all office signage strictly adheres to brand standards. Event & Office Coordination: Order office stationery and consumables, set up meeting rooms, and coordinate monthly staff drinks and internal office events. Tech & Administrative Support: Conduct basic daily checks on desk and meeting room IT equipment, resolve minor tech issues, and manage team schedules to ensure uninterrupted reception coverage. What We Are Looking For Corporate Presentation: Proven experience in a high-profile corporate environment, premium hospitality, or luxury customer service role. Proactive Problem Solvers: A hands-on professional who shows initiative, excels at multitasking, and works effectively both independently and with contractors. Operational Eye: Great attention to detail with an understanding of (or keen interest in) Facilities Management (FM) and compliance processes. Tech Savvy: Confident using IT systems including Outlook, Excel, and Word, with the ability to troubleshoot basic workspace tech. What s in It for You? Competitive basic salary of £28,500. Annual performance-related bonus. Leading corporate benefits package. Unmatched career progression opportunities within a global property leader.
Jun 11, 2026
Full time
Corporate Reception & Workplace Coordinator Leeds (City Centre) £28,500 per annum + bonus + premium benefits package 8:00 AM 5:30 PM, Monday to Friday About the Role Are you a high-energy hospitality or customer service professional looking to step into a dynamic corporate environment? A global leader in property services is seeking a charismatic Corporate Reception & Workplace Coordinator to be the premium face and voice of our Leeds office. This is not just a standard reception role. You will blend five-star guest hosting with essential office management, acting as the primary "go-to" person for workplace compliance, facilities coordination, and internal events. What You Will Do Five-Star Front of House: Deliver an exceptional welcome experience for all visitors, manage meeting room bookings, oversee hospitality setups, and coordinate courier/postal logistics. Workplace & Facilities Operations: Conduct daily floor walks to log maintenance issues, track helpdesk tickets to completion, and act as the core liaison for landlords and contractors regarding permits and access. Compliance & Audit Readiness: Quality-check operational paperwork, manage Health & Safety compliance, and ensure all office signage strictly adheres to brand standards. Event & Office Coordination: Order office stationery and consumables, set up meeting rooms, and coordinate monthly staff drinks and internal office events. Tech & Administrative Support: Conduct basic daily checks on desk and meeting room IT equipment, resolve minor tech issues, and manage team schedules to ensure uninterrupted reception coverage. What We Are Looking For Corporate Presentation: Proven experience in a high-profile corporate environment, premium hospitality, or luxury customer service role. Proactive Problem Solvers: A hands-on professional who shows initiative, excels at multitasking, and works effectively both independently and with contractors. Operational Eye: Great attention to detail with an understanding of (or keen interest in) Facilities Management (FM) and compliance processes. Tech Savvy: Confident using IT systems including Outlook, Excel, and Word, with the ability to troubleshoot basic workspace tech. What s in It for You? Competitive basic salary of £28,500. Annual performance-related bonus. Leading corporate benefits package. Unmatched career progression opportunities within a global property leader.
Job Description: Facilities & Office Coordinator Location: Chancery Lane, London Working Pattern: 4 days per week (32 hours), with potential to increase to 5 days Hours: 9:00am - 5:00pm (flexible start/finish) Working Model: Office-based Contract: Minimum 12-month contract Pay Rate: 23-26 per hour Overview We are seeking a proactive and highly organised Workplace Coordinator to oversee the day-to-day operations of a busy London office. This role is central to delivering a seamless workplace experience, blending facilities management, employee engagement, and operational support. You will be the go-to person onsite, ensuring the office runs efficiently, remains welcoming, and supports employees effectively. Key Responsibilities Act as the first point of contact for employees, visitors, and vendors Manage and maintain vendor relationships and onsite services Oversee and respond to internal helpdesk tickets (e.g. Jira) Coordinate food programmes, onsite events, and team activities Handle mail, office supplies, and general logistics Track office attendance and occupancy metrics (workplace analytics) Manage facilities-related tasks and liaise with building management Ensure the office environment is clean, organised, and welcoming at all times Provide general administrative and ad hoc support as needed Contribute to a consistent workplace experience across global locations Support potential office moves or relocations Required Experience & Skills Proven experience in a workplace, office coordination, or facilities role Strong understanding of office operations and facilities management Experience delivering a high-quality workplace experience with a strong onsite presence Ability to manage vendors and oversee services effectively Experience coordinating events, food programmes, and employee engagement initiatives Comfortable using ticketing systems (e.g. Jira) or similar tools Knowledge of health & safety processes (desirable) Highly organised with strong attention to detail Proactive, self-sufficient, and able to identify and resolve issues independently Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jun 11, 2026
Seasonal
Job Description: Facilities & Office Coordinator Location: Chancery Lane, London Working Pattern: 4 days per week (32 hours), with potential to increase to 5 days Hours: 9:00am - 5:00pm (flexible start/finish) Working Model: Office-based Contract: Minimum 12-month contract Pay Rate: 23-26 per hour Overview We are seeking a proactive and highly organised Workplace Coordinator to oversee the day-to-day operations of a busy London office. This role is central to delivering a seamless workplace experience, blending facilities management, employee engagement, and operational support. You will be the go-to person onsite, ensuring the office runs efficiently, remains welcoming, and supports employees effectively. Key Responsibilities Act as the first point of contact for employees, visitors, and vendors Manage and maintain vendor relationships and onsite services Oversee and respond to internal helpdesk tickets (e.g. Jira) Coordinate food programmes, onsite events, and team activities Handle mail, office supplies, and general logistics Track office attendance and occupancy metrics (workplace analytics) Manage facilities-related tasks and liaise with building management Ensure the office environment is clean, organised, and welcoming at all times Provide general administrative and ad hoc support as needed Contribute to a consistent workplace experience across global locations Support potential office moves or relocations Required Experience & Skills Proven experience in a workplace, office coordination, or facilities role Strong understanding of office operations and facilities management Experience delivering a high-quality workplace experience with a strong onsite presence Ability to manage vendors and oversee services effectively Experience coordinating events, food programmes, and employee engagement initiatives Comfortable using ticketing systems (e.g. Jira) or similar tools Knowledge of health & safety processes (desirable) Highly organised with strong attention to detail Proactive, self-sufficient, and able to identify and resolve issues independently Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Project Administrator - Leighton Buzzard Think Specialist Recruitment are delighted to be working exclusively with a growing and successful organisation in Leighton Buzzard to help recruit for Project Administrator to join their team in a vital new role within the business. The Project Administrator will be the central hub for all project activity that our client has on-going. You will ensure every project is planned, tracked and communicated effectively from initial order through to final installation. The successful candidate will be the first to know when a project is on track and the first to act when it is not. This role will be a great fit for someone with experience working in a Project Admin/Coordinator position, or someone with exposure to Scheduling engineers or managing construction projects. This position is a fully office based role in our clients new Leighton Buzzard location, on offer is a salary of 30k with the opportunity to work for a company with ambitious growth plans over the coming years. Duties Include: Initiate all new projects upon order confirmation, establishing clear timelines for production, purchasing and installation. Create and maintain detailed project plans across small orders to large orders. Coordinate with production and purchasing teams to ensure all are aligned to project requirements. Maintain an accurate, up-to-date project schedule visible to all relevant internal stakeholders. Track project status daily against agreed milestones across planning, production, procurement and installation phases. Identify deviations from plan at the earliest opportunity and assess impact on delivery commitments. Escalate critical issues promptly and coordinate corrective actions across departments to recover programme. Maintain a clear log of deviations, root causes and actions taken for continuous improvement purposes. Act as the primary internal contact for all project-related information, ensuring all departments are kept fully informed. Produce concise, professional project updates and reports tailored to the audience. Maintain strong working relationships with external project managers, responding professionally to queries and proactively managing expectations. Assist the sales team in preparing project quotations when required. Ensure quotes reflect realistic production and procurement timescales based on current workload and capacity. Maintain accurate project records and documentation across all active projects. Candidate requirements: Proven experience in a project coordination, project administration or operations coordination role. Strong organisational skills with the ability to manage multiple projects simultaneously at differing stages. Clear, confident communicator, with excellent written and verbal skills. Able to adapt communication style for internal teams and external clients. Proactive and detail-oriented; able to spot problems early and drive resolution without waiting to be asked. Proficient in Microsoft Office (Word, Excel, Outlook); comfortable working with project tracking tools or CRM/ERP systems. Able to work effectively under pressure and meet deadlines in a fast-paced manufacturing environment. Exposure to quotation preparation or sales support. Looking for the next step in your career? Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
Jun 11, 2026
Full time
Project Administrator - Leighton Buzzard Think Specialist Recruitment are delighted to be working exclusively with a growing and successful organisation in Leighton Buzzard to help recruit for Project Administrator to join their team in a vital new role within the business. The Project Administrator will be the central hub for all project activity that our client has on-going. You will ensure every project is planned, tracked and communicated effectively from initial order through to final installation. The successful candidate will be the first to know when a project is on track and the first to act when it is not. This role will be a great fit for someone with experience working in a Project Admin/Coordinator position, or someone with exposure to Scheduling engineers or managing construction projects. This position is a fully office based role in our clients new Leighton Buzzard location, on offer is a salary of 30k with the opportunity to work for a company with ambitious growth plans over the coming years. Duties Include: Initiate all new projects upon order confirmation, establishing clear timelines for production, purchasing and installation. Create and maintain detailed project plans across small orders to large orders. Coordinate with production and purchasing teams to ensure all are aligned to project requirements. Maintain an accurate, up-to-date project schedule visible to all relevant internal stakeholders. Track project status daily against agreed milestones across planning, production, procurement and installation phases. Identify deviations from plan at the earliest opportunity and assess impact on delivery commitments. Escalate critical issues promptly and coordinate corrective actions across departments to recover programme. Maintain a clear log of deviations, root causes and actions taken for continuous improvement purposes. Act as the primary internal contact for all project-related information, ensuring all departments are kept fully informed. Produce concise, professional project updates and reports tailored to the audience. Maintain strong working relationships with external project managers, responding professionally to queries and proactively managing expectations. Assist the sales team in preparing project quotations when required. Ensure quotes reflect realistic production and procurement timescales based on current workload and capacity. Maintain accurate project records and documentation across all active projects. Candidate requirements: Proven experience in a project coordination, project administration or operations coordination role. Strong organisational skills with the ability to manage multiple projects simultaneously at differing stages. Clear, confident communicator, with excellent written and verbal skills. Able to adapt communication style for internal teams and external clients. Proactive and detail-oriented; able to spot problems early and drive resolution without waiting to be asked. Proficient in Microsoft Office (Word, Excel, Outlook); comfortable working with project tracking tools or CRM/ERP systems. Able to work effectively under pressure and meet deadlines in a fast-paced manufacturing environment. Exposure to quotation preparation or sales support. Looking for the next step in your career? Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
Think Specialist Recruitment
Aston Clinton, Buckinghamshire
Event Co-Ordinator - Aston Clinton We are currently recruiting for a new permanent role within an events fulfilment team for a national and award-winning ecommerce business in Aston Clinton. The successful candidate will join the team as an Events Coordinator joining a busy and close-knit team that supports the coordination and delivery of events and client orders across the UK. In this position, no two days will look the same. Some days you'll be fully desk-based handling client orders, coordinating deliveries and updating systems, whereas on other days you may find yourself supporting operational teams or helping manage last-minute changes to ensure everything runs to plan. Because of this, we're looking for someone who has strong administration and coordination experience, excellent communication skills and someone who enjoys working in a fast-paced environment where priorities can shift quickly. In this role, you'd be working Monday to Friday, 9am to 5pm, with a hybrid split of 4 days in the office and 1 day working from home following probation. The role is paying upto 28,000 depending on experience, with the opportunity to grow longer term within a successful and expanding business. Duties Include: Handling day-to-day orders via the online ordering system Managing client calls and emails in a professional and timely manner Coordinating deliveries, collections, drivers and external crews where required Planning driver routes and job costings on a daily basis Maintaining and updating internal systems for stock control, equipment locations and inventory tracking Supporting with event coordination and ensuring all logistics are delivered smoothly Producing H&S reports, Risk Assessments and Method Statements Completing customer stock reports where required Ensuring all costs and reporting are completed accurately for the finance team within deadlines Supporting with general administration and wider business projects when needed Liaising closely with warehouse teams to ensure orders and events are fulfilled correctly Coordinating with suppliers, drivers and external contractors Candidate requirements: Due to the location of the offices, you'll need to be able to commute to Aston Clinton daily Previous administration or coordination experience is essential Any experience within events, logistics, scheduling or operations would be a huge bonus Strong customer service and communication skills are a must Someone highly organised who enjoys multitasking and problem solving A can-do attitude and willingness to get involved across different areas of the business Good IT skills including Microsoft Office, particularly Excel Looking for the next step in your career? Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
Jun 11, 2026
Full time
Event Co-Ordinator - Aston Clinton We are currently recruiting for a new permanent role within an events fulfilment team for a national and award-winning ecommerce business in Aston Clinton. The successful candidate will join the team as an Events Coordinator joining a busy and close-knit team that supports the coordination and delivery of events and client orders across the UK. In this position, no two days will look the same. Some days you'll be fully desk-based handling client orders, coordinating deliveries and updating systems, whereas on other days you may find yourself supporting operational teams or helping manage last-minute changes to ensure everything runs to plan. Because of this, we're looking for someone who has strong administration and coordination experience, excellent communication skills and someone who enjoys working in a fast-paced environment where priorities can shift quickly. In this role, you'd be working Monday to Friday, 9am to 5pm, with a hybrid split of 4 days in the office and 1 day working from home following probation. The role is paying upto 28,000 depending on experience, with the opportunity to grow longer term within a successful and expanding business. Duties Include: Handling day-to-day orders via the online ordering system Managing client calls and emails in a professional and timely manner Coordinating deliveries, collections, drivers and external crews where required Planning driver routes and job costings on a daily basis Maintaining and updating internal systems for stock control, equipment locations and inventory tracking Supporting with event coordination and ensuring all logistics are delivered smoothly Producing H&S reports, Risk Assessments and Method Statements Completing customer stock reports where required Ensuring all costs and reporting are completed accurately for the finance team within deadlines Supporting with general administration and wider business projects when needed Liaising closely with warehouse teams to ensure orders and events are fulfilled correctly Coordinating with suppliers, drivers and external contractors Candidate requirements: Due to the location of the offices, you'll need to be able to commute to Aston Clinton daily Previous administration or coordination experience is essential Any experience within events, logistics, scheduling or operations would be a huge bonus Strong customer service and communication skills are a must Someone highly organised who enjoys multitasking and problem solving A can-do attitude and willingness to get involved across different areas of the business Good IT skills including Microsoft Office, particularly Excel Looking for the next step in your career? Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
Helpdesk Coordinator Location: North Bristol (Hybrid) Hours: 08:30am - 5:00pm with a 45-minute lunch Pay rate: £13+ per hour Contract: Temporary ongoing (minimum 6-month commitment)We are seeking a proactive and solutions-focused Helpdesk Coordinator to support order processing and customer enquiries, particularly relating to PPE products. This role requires strong communication skills, attention to detail, and the ability to work across multiple systems in a fast-paced, multi-site environment. Key Responsibilities: Process customer orders accurately and in line with procedures Manage inbound and outbound customer calls relating to PPE products and general enquiries Act as a key point of contact between different sites to ensure smooth order flow and issue resolution Investigate and resolve customer issues including mis-shipments, credit requests, delivery queries, and proof of delivery requests Maintain and update order information across multiple systems and spreadsheets (Excel) Monitor order progress and proactively identify and resolve issues before escalation Escalate complex queries where required, ensuring timely resolution Ensure high levels of data accuracy and compliance with internal processes Support continuous improvement in customer service and order management processes Skills & Experience: Strong communication and customer service skills Highly organised, detail-focused, and solutions-driven approach Confident using Excel and multiple systems in a busy environment Ability to multitask and prioritise workload effectively Experience in a fast-paced customer service, logistics, or order management role (desirable) Parking onsite - genuine long-term contract on offer with opportunity to extend - please click apply for immediate consideration.
Jun 11, 2026
Seasonal
Helpdesk Coordinator Location: North Bristol (Hybrid) Hours: 08:30am - 5:00pm with a 45-minute lunch Pay rate: £13+ per hour Contract: Temporary ongoing (minimum 6-month commitment)We are seeking a proactive and solutions-focused Helpdesk Coordinator to support order processing and customer enquiries, particularly relating to PPE products. This role requires strong communication skills, attention to detail, and the ability to work across multiple systems in a fast-paced, multi-site environment. Key Responsibilities: Process customer orders accurately and in line with procedures Manage inbound and outbound customer calls relating to PPE products and general enquiries Act as a key point of contact between different sites to ensure smooth order flow and issue resolution Investigate and resolve customer issues including mis-shipments, credit requests, delivery queries, and proof of delivery requests Maintain and update order information across multiple systems and spreadsheets (Excel) Monitor order progress and proactively identify and resolve issues before escalation Escalate complex queries where required, ensuring timely resolution Ensure high levels of data accuracy and compliance with internal processes Support continuous improvement in customer service and order management processes Skills & Experience: Strong communication and customer service skills Highly organised, detail-focused, and solutions-driven approach Confident using Excel and multiple systems in a busy environment Ability to multitask and prioritise workload effectively Experience in a fast-paced customer service, logistics, or order management role (desirable) Parking onsite - genuine long-term contract on offer with opportunity to extend - please click apply for immediate consideration.
Company Profile CBRE's Global Workplace Solutions delivers end-to-end facilities management, engineering services, project management, and workplace support. Our teams combine technical expertise with a commitment to service excellence, innovation, and compliance. Through our engineering talent, digital tools, and focus on ESG and sustainability, CBRE helps clients reduce risk, drive performance, and enhance the workplace experience for their people. Job Title: Fleet Administrator & Helpdesk Coordinator CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Fleet Administrator & Helpdesk Coordinator to join the team located in Southampton . We are looking for a proactive and organised Helpdesk & Fleet Coordinator to join our team. This is a varied role combining facilities helpdesk coordination with fleet administration, supporting the smooth day-to-day operation of our contract, including financial processing. You'll act as a key point of contact for service requests while also ensuring our fleet remains compliant, well-maintained, and efficiently managed. Role Summary: Fleet Administration Maintain fleet records including servicing, MOTs, and compliance documentation Coordinate vehicle servicing, repairs, and inspections Liaise with suppliers and leasing providers Track mileage, fuel usage, and fleet performance Support driver compliance and documentation checks Assist with incident reporting and insurance processes Helpdesk Coordination: Manage incoming calls and emails, logging requests accurately in the CAFM system Allocate and track reactive maintenance jobs in line with SLAs Liaise with engineers, subcontractors, and internal teams to ensure timely completion of works Provide regular updates to stakeholders and maintain clear job records Monitor performance reports (e.g. SLA/due-to-breach) and take proactive action Support customer feedback and complaint resolution processes Experience Required: Experience in a helpdesk, facilities, or administrative role Strong organisational skills and ability to manage multiple tasks Confident communicator with a customer focused approach Good IT skills (Excel, Word, CAFM systems desirable) Fleet administration experience (desirable but not essential) High attention to detail and a proactive mindset
Jun 11, 2026
Full time
Company Profile CBRE's Global Workplace Solutions delivers end-to-end facilities management, engineering services, project management, and workplace support. Our teams combine technical expertise with a commitment to service excellence, innovation, and compliance. Through our engineering talent, digital tools, and focus on ESG and sustainability, CBRE helps clients reduce risk, drive performance, and enhance the workplace experience for their people. Job Title: Fleet Administrator & Helpdesk Coordinator CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Fleet Administrator & Helpdesk Coordinator to join the team located in Southampton . We are looking for a proactive and organised Helpdesk & Fleet Coordinator to join our team. This is a varied role combining facilities helpdesk coordination with fleet administration, supporting the smooth day-to-day operation of our contract, including financial processing. You'll act as a key point of contact for service requests while also ensuring our fleet remains compliant, well-maintained, and efficiently managed. Role Summary: Fleet Administration Maintain fleet records including servicing, MOTs, and compliance documentation Coordinate vehicle servicing, repairs, and inspections Liaise with suppliers and leasing providers Track mileage, fuel usage, and fleet performance Support driver compliance and documentation checks Assist with incident reporting and insurance processes Helpdesk Coordination: Manage incoming calls and emails, logging requests accurately in the CAFM system Allocate and track reactive maintenance jobs in line with SLAs Liaise with engineers, subcontractors, and internal teams to ensure timely completion of works Provide regular updates to stakeholders and maintain clear job records Monitor performance reports (e.g. SLA/due-to-breach) and take proactive action Support customer feedback and complaint resolution processes Experience Required: Experience in a helpdesk, facilities, or administrative role Strong organisational skills and ability to manage multiple tasks Confident communicator with a customer focused approach Good IT skills (Excel, Word, CAFM systems desirable) Fleet administration experience (desirable but not essential) High attention to detail and a proactive mindset
Helpdesk Coordinator About the Company Join a fast-growing, well-established contractor specialising in drainage, plumbing, and property maintenance across the UK. The business is known for doing things properly - reliable service, strong teamwork, and a commitment to supporting both clients and engineers.You'll be part of a close-knit operations team where your work directly keeps engineers moving, clients informed, and the whole operation running smoothly. About the Role This is a hands-on coordination role at the heart of a busy engineering and maintenance environment. You'll be supporting field engineers, managing job bookings, ordering parts, updating clients, and keeping everything running on schedule. This is not an IT helpdesk role. It's ideal for someone who thrives on organisation, pace, and problem-solving. What You'll Be Doing Job Booking & Progression - Book, rebook, and progress reactive and planned maintenance jobs Job Updates - Add notes, completions, and details for drainage and plumbing works Invoicing Approval - Approve completed jobs for invoicing Engineer Scheduling & Coordination Daily Scheduling - Plan engineers' workloads and manage diaries Progress Monitoring - Adjust schedules as jobs change Engineer Liaison - Coordinate access, parts, and site attendance Invoicing & Client Liaison Raise Invoices once work is completed Chase Quotes and approvals Client Communication with property managers and clients Parts Ordering & Tracking Order Materials from approved suppliers Track Deliveries and update the team Prepare Engineers with correct parts before site visits Systems & Admin Use BigChange or similar job-management software Maintain accurate records and reports Support management with updates and admin tasks Out-of-Hours Support One evening per week handling urgent maintenance bookings What We're Looking For Property Maintenance Experience or repairs coordination background Helpdesk or Scheduling Experience (non-IT) Comfortable in a fast-paced maintenance environment Strong organisation and attention to detail Confident communicator with engineers, suppliers, and clients Proactive, reliable, and able to work independently Not suitable for IT support backgrounds unless you have property maintenance or engineering coordination experience. Why Join Us? You'll be joining a company that values reliability, teamwork, and professional growth. They promote from within, support development, and give early joiners real opportunities to grow with the business.You'll work in a supportive operations team where your contribution genuinely matters every day. Benefits Company pension Stable, full-time permanent role Opportunities to grow with the business Requirements A-Level or equivalent 2 years' helpdesk experience 2 years' office experience Full UK Driving Licence
Jun 11, 2026
Full time
Helpdesk Coordinator About the Company Join a fast-growing, well-established contractor specialising in drainage, plumbing, and property maintenance across the UK. The business is known for doing things properly - reliable service, strong teamwork, and a commitment to supporting both clients and engineers.You'll be part of a close-knit operations team where your work directly keeps engineers moving, clients informed, and the whole operation running smoothly. About the Role This is a hands-on coordination role at the heart of a busy engineering and maintenance environment. You'll be supporting field engineers, managing job bookings, ordering parts, updating clients, and keeping everything running on schedule. This is not an IT helpdesk role. It's ideal for someone who thrives on organisation, pace, and problem-solving. What You'll Be Doing Job Booking & Progression - Book, rebook, and progress reactive and planned maintenance jobs Job Updates - Add notes, completions, and details for drainage and plumbing works Invoicing Approval - Approve completed jobs for invoicing Engineer Scheduling & Coordination Daily Scheduling - Plan engineers' workloads and manage diaries Progress Monitoring - Adjust schedules as jobs change Engineer Liaison - Coordinate access, parts, and site attendance Invoicing & Client Liaison Raise Invoices once work is completed Chase Quotes and approvals Client Communication with property managers and clients Parts Ordering & Tracking Order Materials from approved suppliers Track Deliveries and update the team Prepare Engineers with correct parts before site visits Systems & Admin Use BigChange or similar job-management software Maintain accurate records and reports Support management with updates and admin tasks Out-of-Hours Support One evening per week handling urgent maintenance bookings What We're Looking For Property Maintenance Experience or repairs coordination background Helpdesk or Scheduling Experience (non-IT) Comfortable in a fast-paced maintenance environment Strong organisation and attention to detail Confident communicator with engineers, suppliers, and clients Proactive, reliable, and able to work independently Not suitable for IT support backgrounds unless you have property maintenance or engineering coordination experience. Why Join Us? You'll be joining a company that values reliability, teamwork, and professional growth. They promote from within, support development, and give early joiners real opportunities to grow with the business.You'll work in a supportive operations team where your contribution genuinely matters every day. Benefits Company pension Stable, full-time permanent role Opportunities to grow with the business Requirements A-Level or equivalent 2 years' helpdesk experience 2 years' office experience Full UK Driving Licence
We are looking for an organized and proactive Helpdesk Coordinator to join our clients team. In this role, you will be the main point of contact for a portfolio of customer accounts. Working alongside our Helpdesk Supervisor, you will handle daily administrative tasks, track inventory, and ensure our service contracts run smoothly. Key Responsibilities Customer Support: Manage a dedicated portfolio of client accounts and deliver excellent customer service. Daily Operations: Complete daily tasks and administrative duties to meet team goals and KPIs. Inventory Tracking: Monitor stock and inventory levels according to contract requirements. Compliance & Quality: Follow standard processes to keep our operations organized, compliant, and efficient. Problem Solving: Assist with handling customer complaints and identifying ways to improve our processes. What We Are Looking For Previous experience in a helpdesk, customer service, or admin role. Strong communication skills and a professional phone/email manner. Excellent time-management skills to handle a busy 08:30 to 17:00 shift. A reliable team player who enjoys problem-solving.
Jun 10, 2026
Contractor
We are looking for an organized and proactive Helpdesk Coordinator to join our clients team. In this role, you will be the main point of contact for a portfolio of customer accounts. Working alongside our Helpdesk Supervisor, you will handle daily administrative tasks, track inventory, and ensure our service contracts run smoothly. Key Responsibilities Customer Support: Manage a dedicated portfolio of client accounts and deliver excellent customer service. Daily Operations: Complete daily tasks and administrative duties to meet team goals and KPIs. Inventory Tracking: Monitor stock and inventory levels according to contract requirements. Compliance & Quality: Follow standard processes to keep our operations organized, compliant, and efficient. Problem Solving: Assist with handling customer complaints and identifying ways to improve our processes. What We Are Looking For Previous experience in a helpdesk, customer service, or admin role. Strong communication skills and a professional phone/email manner. Excellent time-management skills to handle a busy 08:30 to 17:00 shift. A reliable team player who enjoys problem-solving.
