Finance Business Partner £65,000 - £75,000 + benefits West Midlands (Hybrid working) We are partnering with a well-established, multi-site organisation to recruit a commercially focused Finance Business Partner. This is a high-impact role supporting senior stakeholders across key operational and commercial functions within a large, fast-paced environment. This position offers the opportunity to play a key role in driving profitability, influencing strategic decision-making, and delivering meaningful performance improvements. The Role: As Finance Business Partner, you will act as a trusted advisor to senior stakeholders, providing insight, challenge, and support across a broad commercial remit. You will report to the Head of Commercial Finance and will have a seat at the table in commercial decision making across your Business Unit. Key responsibilities include: Partnering with operational and commercial teams to drive financial performance and support decision-making Leading profit optimisation initiatives across pricing, promotions, labour, and cost base Supporting and influencing pricing and commercial strategy to enhance margin and overall performance Partnering with stakeholders on commercial agreements, including pricing structures and income streams Delivering robust financial planning and analysis, including budgeting, forecasting, and scenario modelling Providing insight to ensure maximum value is achieved across commercial income streams Developing and presenting clear, data-driven insights to senior leadership Building strong relationships across the business, acting as a key finance contact About You: Qualified accountant (ACA / ACCA / CIMA or equivalent) Proven experience in a Finance Business Partner or commercial finance role Experience within a multi-site or operationally complex environment is highly desirable Strong analytical capability, with the ability to translate complex data into actionable insight Confident communicator with the ability to influence and challenge senior stakeholders Experience supporting pricing or commercial decision-making is advantageous Proactive, adaptable, and comfortable operating in a dynamic environment Why this role?: This is a high-profile role with exposure to senior leadership. You will have the opportunity to directly influence commercial performance and strategy within a large-scale, fast-paced environment with real complexity.
May 08, 2026
Full time
Finance Business Partner £65,000 - £75,000 + benefits West Midlands (Hybrid working) We are partnering with a well-established, multi-site organisation to recruit a commercially focused Finance Business Partner. This is a high-impact role supporting senior stakeholders across key operational and commercial functions within a large, fast-paced environment. This position offers the opportunity to play a key role in driving profitability, influencing strategic decision-making, and delivering meaningful performance improvements. The Role: As Finance Business Partner, you will act as a trusted advisor to senior stakeholders, providing insight, challenge, and support across a broad commercial remit. You will report to the Head of Commercial Finance and will have a seat at the table in commercial decision making across your Business Unit. Key responsibilities include: Partnering with operational and commercial teams to drive financial performance and support decision-making Leading profit optimisation initiatives across pricing, promotions, labour, and cost base Supporting and influencing pricing and commercial strategy to enhance margin and overall performance Partnering with stakeholders on commercial agreements, including pricing structures and income streams Delivering robust financial planning and analysis, including budgeting, forecasting, and scenario modelling Providing insight to ensure maximum value is achieved across commercial income streams Developing and presenting clear, data-driven insights to senior leadership Building strong relationships across the business, acting as a key finance contact About You: Qualified accountant (ACA / ACCA / CIMA or equivalent) Proven experience in a Finance Business Partner or commercial finance role Experience within a multi-site or operationally complex environment is highly desirable Strong analytical capability, with the ability to translate complex data into actionable insight Confident communicator with the ability to influence and challenge senior stakeholders Experience supporting pricing or commercial decision-making is advantageous Proactive, adaptable, and comfortable operating in a dynamic environment Why this role?: This is a high-profile role with exposure to senior leadership. You will have the opportunity to directly influence commercial performance and strategy within a large-scale, fast-paced environment with real complexity.
Come and join us as a customer focused and results driven Commercial Heating Category Manager and be part of a hugely successful and friendly Non-Residential team.The Role: As the Commercial Heating Category Manager, you'll join an established Category function. The Category Manager will play a key role in supporting the business in all things category. As a Category Manager, you will handle negotiation, procurement, and pricing of all products within your designated CategoryKey Responsibilities Product StrategyDelivering maximum sales and profitability by building a clear strategic planDevelop and build category plan, to deliver market share growth informed by internal and external insight to maximise commercial position and provide the best customer propositionManaging SKU level cost and retail price in line with pricing and promotional strategyBuilding strong partnerships with sith suppliers to maximise business opportunitiesRoll out a clear sourcing strategy to ensure the supply of quality products that meet the customer needs through the most efficient route to marketDevelop direct reports to ensure full engagement and individual growth of teams.Clearly communicating Category plans to a wider network of teams within the departmentThis is a hybrid-based role with travel into our head office based in Crick, Northamptonshire, three-times a week.You: You'll live and breathe our Customer First ethos, with a commercial and strategic vision when it comes to Category Management. You'll enjoy working collaboratively with the wider team and you'll be committed to acting with integrity and honesty in everything you do.Skills and competencies Experienced in category management or buying/procurementExperience working with suppliers in the commercial heating categoryDeveloping and executing a category strategy - buying, sourcing, negotiating, pricing, etcMotivated to achieve deadlines/targetsExcellent attention-to-detail, planning, and organisational skillsExcellent analytical and communication skills (written and verbal) at all levelsExperience of leading a teamIt is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Category Manager, Assistant Category Manager, Procurement Assistant, Procurement Manager, Buying Assistant, Buying Manager, Building, Construction, Trade, Manufacturing, Retail, FMCG or SupermarketsUs: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.Benefits Package and Cultural Environment: BonusDiscounts, savings and cash back at numerous retailersLife assuranceExtended family policy including maternity, paternity, additional annual leave and moreMental Health First Aiders and Employee Assistance Programme, we look out for each otherComplete induction and a company that lets you grow and encourages developmentFinancial education and loansFlexible working optionsA business striving to create an environment of inclusion so everyone can be their true selfAnd more! We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
May 08, 2026
Full time
Come and join us as a customer focused and results driven Commercial Heating Category Manager and be part of a hugely successful and friendly Non-Residential team.The Role: As the Commercial Heating Category Manager, you'll join an established Category function. The Category Manager will play a key role in supporting the business in all things category. As a Category Manager, you will handle negotiation, procurement, and pricing of all products within your designated CategoryKey Responsibilities Product StrategyDelivering maximum sales and profitability by building a clear strategic planDevelop and build category plan, to deliver market share growth informed by internal and external insight to maximise commercial position and provide the best customer propositionManaging SKU level cost and retail price in line with pricing and promotional strategyBuilding strong partnerships with sith suppliers to maximise business opportunitiesRoll out a clear sourcing strategy to ensure the supply of quality products that meet the customer needs through the most efficient route to marketDevelop direct reports to ensure full engagement and individual growth of teams.Clearly communicating Category plans to a wider network of teams within the departmentThis is a hybrid-based role with travel into our head office based in Crick, Northamptonshire, three-times a week.You: You'll live and breathe our Customer First ethos, with a commercial and strategic vision when it comes to Category Management. You'll enjoy working collaboratively with the wider team and you'll be committed to acting with integrity and honesty in everything you do.Skills and competencies Experienced in category management or buying/procurementExperience working with suppliers in the commercial heating categoryDeveloping and executing a category strategy - buying, sourcing, negotiating, pricing, etcMotivated to achieve deadlines/targetsExcellent attention-to-detail, planning, and organisational skillsExcellent analytical and communication skills (written and verbal) at all levelsExperience of leading a teamIt is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Category Manager, Assistant Category Manager, Procurement Assistant, Procurement Manager, Buying Assistant, Buying Manager, Building, Construction, Trade, Manufacturing, Retail, FMCG or SupermarketsUs: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.Benefits Package and Cultural Environment: BonusDiscounts, savings and cash back at numerous retailersLife assuranceExtended family policy including maternity, paternity, additional annual leave and moreMental Health First Aiders and Employee Assistance Programme, we look out for each otherComplete induction and a company that lets you grow and encourages developmentFinancial education and loansFlexible working optionsA business striving to create an environment of inclusion so everyone can be their true selfAnd more! We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
We are hiring for our client, a well-established and growing FMCG business, to appoint a Van Salesperson to cover a designated area across Northern Ireland. This Van Salesperson role offers a great mix of sales, customer relationship management and merchandising, working with a strong portfolio of well-known snack brands. The successful Van Salesperson/Merchandiser will be responsible for driving sales, maximising in-store visibility and building strong relationships with retail customers. This is an excellent opportunity for a driven and energetic individual who enjoys working in a field-based role with strong earning potential and autonomy. Top 3 Things to Know About this Job £30k-£34k + company vehicle Field based role with autonomy across Northern Ireland Strong FMCG brand portfolio and growth opportunity The Role Deliver and merchandise products to retail stores to a high standard Build and maintain strong relationships with customers Achieve sales targets through proactive account management Maximise product visibility and in store positioning Communicate promotions and new product launches effectively Identify new business opportunities within stores Work closely with Business Development Representatives Ensure displays are impactful and ahead of competitors The Person Minimum 2 years' experience in sales, ideally within FMCG Strong communication and relationship building skills Proven ability to influence and negotiate Highly organised with strong planning skills Energetic, proactive and results driven Commercially aware with strong business acumen IT literate and comfortable working independently Full driving licence (Class 2/CPC desirable or willingness to train) The Reward OTE £30,000-£34,000 Company branded vehicle (fully expensed) Full time, permanent role Strong earning potential with commission Opportunity to develop within a growing FMCG business
May 08, 2026
Full time
We are hiring for our client, a well-established and growing FMCG business, to appoint a Van Salesperson to cover a designated area across Northern Ireland. This Van Salesperson role offers a great mix of sales, customer relationship management and merchandising, working with a strong portfolio of well-known snack brands. The successful Van Salesperson/Merchandiser will be responsible for driving sales, maximising in-store visibility and building strong relationships with retail customers. This is an excellent opportunity for a driven and energetic individual who enjoys working in a field-based role with strong earning potential and autonomy. Top 3 Things to Know About this Job £30k-£34k + company vehicle Field based role with autonomy across Northern Ireland Strong FMCG brand portfolio and growth opportunity The Role Deliver and merchandise products to retail stores to a high standard Build and maintain strong relationships with customers Achieve sales targets through proactive account management Maximise product visibility and in store positioning Communicate promotions and new product launches effectively Identify new business opportunities within stores Work closely with Business Development Representatives Ensure displays are impactful and ahead of competitors The Person Minimum 2 years' experience in sales, ideally within FMCG Strong communication and relationship building skills Proven ability to influence and negotiate Highly organised with strong planning skills Energetic, proactive and results driven Commercially aware with strong business acumen IT literate and comfortable working independently Full driving licence (Class 2/CPC desirable or willingness to train) The Reward OTE £30,000-£34,000 Company branded vehicle (fully expensed) Full time, permanent role Strong earning potential with commission Opportunity to develop within a growing FMCG business
DISHOOM LEEDS & NORTH RESTAURANT MARKETING MANAGER We are opening our newest Dishoom in Leeds this summer - serving up Bombay comfort food, all-day dining, and big-hearted hospitality in a beautiful new space. You're a big-hearted and first class marketing babu (manager), leading local marketing for Dishoom's north England cafés, and overseeing Dishoom's position as one of the top eating and drinking destinations. You'll ensure an exceptional guest experience at every touchpoint; responsible for creating brand enhancing marketing plans that directly impact and increase local trade in our cafés. You'll have a deep understanding of Leeds' restaurant scene, as well as the city at large, and be totally focused on creating a thriving café that delights guests and grows brand advocacy. From the start you'll be helping to shape our restaurant opening and introducing Dishoom to new audiences. In Manchester and Liverpool you'll manage your team to ensure local marketing plans are tailored to each of the café's specific goals, challenges and opportunities, ensuring that covers' targets are achieved. This is a fast-paced, varied role requiring exceptional relationship building, commercial thinking, and the ability to bring Dishoom's 'Dharma' to life. You'll be monitoring performance closely, continually uncovering new opportunities, and delivering experiences that support the specific goals of each of your cafés. Key Responsibilities Commercial & Strategy Define the annual local marketing strategies for our Leeds and Liverpool cafés, and oversee plans for Manchester, ensuring all are fully aligned with central marketing plans. Create and deliver the Leeds-specific marketing plan in partnership with the Head of New Openings, Head of Restaurant Marketing, and your GM and Area Manager. Manage a team of 3 - a full time Marketing Manager based in Manchester, and part time team members in Liverpool and Leeds (Café Team who spend dedicated time on local marketing each week). You'll ensure they have clear direction, and follow our Local Marketing Playbook to support local marketing goals. Track restaurant performance analytics across operational, guest and marketing metrics, doubling down on what's working, pulling back on what's not, and sharing learnings across the wider team. You'll build an expert understanding of exactly how your cafés are performing across dayparts, and the factors that are influencing performance. You'll report weekly and monthly on headline wins and and losses, including monitoring the effectiveness of promotions to optimise and improve performance. Manage the overall Local Marketing budget for our Leeds, Liverpool and Manchester sites, ensuring effective spend across promotions, events, collateral, and local initiatives. Look for opportunities to grow Dishoom Store product sales in a natural way that is not harmful to the guest experience. Brand Communications Ensure all in café and promotional activity is executed to brief, and achieve desired results - feeding learnings back to central teams. Work with Brand Marketing Managers to support cultural and seasonal campaigns and collaborate with Café Teams to deliver hosted events and external activations. Partner with the Customer Experience, Brand, PR, and Creative teams to shape a compelling communications roadmap for café activity that excites our guests. Own each café's external digital footprint - ensuring up to date information and strong visuals across external platforms and 3rd Party Listings. Relationships & Community Build meaningful relationships to keep Dishoom top of mind within local communities and become 'the face' of your café. Actively introduce potential guests to Dishoom-via email, social platforms, in person local community engagement and local networking, and hosting pop ups / events outside of café. Facilitate strong knowledge sharing between central and Café Teams. Team Leadership & Support Coach, support and develop a high performing team, ensuring local marketing responsibilities and objectives are achieved. Build strong relationships with your Café Teams, helping to create an army of brand ambassadors that are engaged and up to speed on marketing activities. What You Bring Experience in marketing, PR, sales, events or a similar community facing role. A deep understanding of Leeds' and the broader northern restaurant scene, as well as the local neighbourhood dynamics. A natural relationship builder who thrives on meeting people and connecting communities. Commercially savvy: able to read data, spot opportunities, and pivot quickly. Excellent stakeholder and line management experience - as we open new restaurants this role has the potential to build in responsibility and manage more locations. A guest obsessed approach with strong instincts for hospitality, storytelling, and brand advocacy. Highly organised with the ability to manage competing priorities across multiple sites. How We'll Support You Regular team events, including a huge summer festival (our Family Mela) and Babus day out and Christmas party. Food from the café menu when working in cafés. Dishoom Black card with a monthly allowance for treating friends and family in our cafés in your own time. Access to a huge discount network saving you money on everything from flights to groceries. Subsidised yoga & gym memberships. Ongoing support to continue your personal development. Team members who work at Dishoom for 5 years are invited to attend Bombay Bootcamp - an incredible once in a lifetime guided tour of Bombay with our co founders (over 200 people attended last year)! Plus you'll be in a team of super smart, supportive and ambitious people - all working to create something career defining in terms of a place for our team to work. Babu can be a term of respect in India but is more frequently used to refer to bureaucrats behind. At Dishoom - everyone is welcome. We are committed to having an inclusive and diverse workplace and strongly encourage people from all backgrounds, identities, and experiences to apply for roles with us.
May 08, 2026
Full time
DISHOOM LEEDS & NORTH RESTAURANT MARKETING MANAGER We are opening our newest Dishoom in Leeds this summer - serving up Bombay comfort food, all-day dining, and big-hearted hospitality in a beautiful new space. You're a big-hearted and first class marketing babu (manager), leading local marketing for Dishoom's north England cafés, and overseeing Dishoom's position as one of the top eating and drinking destinations. You'll ensure an exceptional guest experience at every touchpoint; responsible for creating brand enhancing marketing plans that directly impact and increase local trade in our cafés. You'll have a deep understanding of Leeds' restaurant scene, as well as the city at large, and be totally focused on creating a thriving café that delights guests and grows brand advocacy. From the start you'll be helping to shape our restaurant opening and introducing Dishoom to new audiences. In Manchester and Liverpool you'll manage your team to ensure local marketing plans are tailored to each of the café's specific goals, challenges and opportunities, ensuring that covers' targets are achieved. This is a fast-paced, varied role requiring exceptional relationship building, commercial thinking, and the ability to bring Dishoom's 'Dharma' to life. You'll be monitoring performance closely, continually uncovering new opportunities, and delivering experiences that support the specific goals of each of your cafés. Key Responsibilities Commercial & Strategy Define the annual local marketing strategies for our Leeds and Liverpool cafés, and oversee plans for Manchester, ensuring all are fully aligned with central marketing plans. Create and deliver the Leeds-specific marketing plan in partnership with the Head of New Openings, Head of Restaurant Marketing, and your GM and Area Manager. Manage a team of 3 - a full time Marketing Manager based in Manchester, and part time team members in Liverpool and Leeds (Café Team who spend dedicated time on local marketing each week). You'll ensure they have clear direction, and follow our Local Marketing Playbook to support local marketing goals. Track restaurant performance analytics across operational, guest and marketing metrics, doubling down on what's working, pulling back on what's not, and sharing learnings across the wider team. You'll build an expert understanding of exactly how your cafés are performing across dayparts, and the factors that are influencing performance. You'll report weekly and monthly on headline wins and and losses, including monitoring the effectiveness of promotions to optimise and improve performance. Manage the overall Local Marketing budget for our Leeds, Liverpool and Manchester sites, ensuring effective spend across promotions, events, collateral, and local initiatives. Look for opportunities to grow Dishoom Store product sales in a natural way that is not harmful to the guest experience. Brand Communications Ensure all in café and promotional activity is executed to brief, and achieve desired results - feeding learnings back to central teams. Work with Brand Marketing Managers to support cultural and seasonal campaigns and collaborate with Café Teams to deliver hosted events and external activations. Partner with the Customer Experience, Brand, PR, and Creative teams to shape a compelling communications roadmap for café activity that excites our guests. Own each café's external digital footprint - ensuring up to date information and strong visuals across external platforms and 3rd Party Listings. Relationships & Community Build meaningful relationships to keep Dishoom top of mind within local communities and become 'the face' of your café. Actively introduce potential guests to Dishoom-via email, social platforms, in person local community engagement and local networking, and hosting pop ups / events outside of café. Facilitate strong knowledge sharing between central and Café Teams. Team Leadership & Support Coach, support and develop a high performing team, ensuring local marketing responsibilities and objectives are achieved. Build strong relationships with your Café Teams, helping to create an army of brand ambassadors that are engaged and up to speed on marketing activities. What You Bring Experience in marketing, PR, sales, events or a similar community facing role. A deep understanding of Leeds' and the broader northern restaurant scene, as well as the local neighbourhood dynamics. A natural relationship builder who thrives on meeting people and connecting communities. Commercially savvy: able to read data, spot opportunities, and pivot quickly. Excellent stakeholder and line management experience - as we open new restaurants this role has the potential to build in responsibility and manage more locations. A guest obsessed approach with strong instincts for hospitality, storytelling, and brand advocacy. Highly organised with the ability to manage competing priorities across multiple sites. How We'll Support You Regular team events, including a huge summer festival (our Family Mela) and Babus day out and Christmas party. Food from the café menu when working in cafés. Dishoom Black card with a monthly allowance for treating friends and family in our cafés in your own time. Access to a huge discount network saving you money on everything from flights to groceries. Subsidised yoga & gym memberships. Ongoing support to continue your personal development. Team members who work at Dishoom for 5 years are invited to attend Bombay Bootcamp - an incredible once in a lifetime guided tour of Bombay with our co founders (over 200 people attended last year)! Plus you'll be in a team of super smart, supportive and ambitious people - all working to create something career defining in terms of a place for our team to work. Babu can be a term of respect in India but is more frequently used to refer to bureaucrats behind. At Dishoom - everyone is welcome. We are committed to having an inclusive and diverse workplace and strongly encourage people from all backgrounds, identities, and experiences to apply for roles with us.
EXCELLENT OPPORTUNITY TO LEAD AND GROW A SUCCESSFUL NON-FERROUS METALS SALES OPERATION, DRIVING REVENUE, CUSTOMER ENGAGEMENT, AND COMMERCIAL PERFORMANCE ACROSS DOMESTIC AND EXPORT MARKETS. TITLE: Sales Manager Non-Ferrous Metal Recycling LOCATION: North West England SALARY: £100,000 £105,000 + Company Vehicle or Car Allowance + Pension We are seeking an experienced commercial professional from the metal recycling industry to lead the non-ferrous metals sales function. This is a senior opportunity to drive profitable growth through strategic customer development, market-led pricing, and operational collaboration. You will have experience within METAL RECYCLING in one of the following roles: Scrap Metal Commercial Manager, Field Sales Executive, BDM, Business Development Executive, FSE, Non-Ferrous Metals Trader, Business Development Manager, BDE, Sales Manager, Head of Non-Ferrous Metals, or Ferrous Metals Buyer. Key Responsibilities: • Sales & Business Growth Develop and deliver the sales strategy, expand the customer base across mills, smelters, and traders, and grow both UK and export sales opportunities. • Commercial & Pricing Management Manage pricing strategies in line with LME and market conditions while protecting margins and controlling commercial risk. • Quality & Compliance Ensure all materials meet required specifications, quality standards, and industry compliance regulations. • Cross-Functional Collaboration Work closely with Purchasing, Operations, Transport, Finance, and HSEQ teams to ensure efficient supply chain and customer delivery performance. • Market Analysis & Reporting Monitor market activity, competitor trends, and sales performance to support informed commercial decisions. • Customer Relationship Management Build and maintain strong long-term customer partnerships, manage contracts, and deliver excellent service standards. Requirements: • Proven experience in non-ferrous metals trading or sales within the metal recycling sector • Strong understanding of LME pricing, metal grades, and global trading markets • Excellent commercial awareness, negotiation, and analytical skills • Knowledge of export procedures and industry compliance requirements • Full UK Driving Licence required
May 08, 2026
Full time
EXCELLENT OPPORTUNITY TO LEAD AND GROW A SUCCESSFUL NON-FERROUS METALS SALES OPERATION, DRIVING REVENUE, CUSTOMER ENGAGEMENT, AND COMMERCIAL PERFORMANCE ACROSS DOMESTIC AND EXPORT MARKETS. TITLE: Sales Manager Non-Ferrous Metal Recycling LOCATION: North West England SALARY: £100,000 £105,000 + Company Vehicle or Car Allowance + Pension We are seeking an experienced commercial professional from the metal recycling industry to lead the non-ferrous metals sales function. This is a senior opportunity to drive profitable growth through strategic customer development, market-led pricing, and operational collaboration. You will have experience within METAL RECYCLING in one of the following roles: Scrap Metal Commercial Manager, Field Sales Executive, BDM, Business Development Executive, FSE, Non-Ferrous Metals Trader, Business Development Manager, BDE, Sales Manager, Head of Non-Ferrous Metals, or Ferrous Metals Buyer. Key Responsibilities: • Sales & Business Growth Develop and deliver the sales strategy, expand the customer base across mills, smelters, and traders, and grow both UK and export sales opportunities. • Commercial & Pricing Management Manage pricing strategies in line with LME and market conditions while protecting margins and controlling commercial risk. • Quality & Compliance Ensure all materials meet required specifications, quality standards, and industry compliance regulations. • Cross-Functional Collaboration Work closely with Purchasing, Operations, Transport, Finance, and HSEQ teams to ensure efficient supply chain and customer delivery performance. • Market Analysis & Reporting Monitor market activity, competitor trends, and sales performance to support informed commercial decisions. • Customer Relationship Management Build and maintain strong long-term customer partnerships, manage contracts, and deliver excellent service standards. Requirements: • Proven experience in non-ferrous metals trading or sales within the metal recycling sector • Strong understanding of LME pricing, metal grades, and global trading markets • Excellent commercial awareness, negotiation, and analytical skills • Knowledge of export procedures and industry compliance requirements • Full UK Driving Licence required
Thriving Technical Consultancy seeks an accomplished Head of Embedded Software to lead a multidisciplinary Software department. Working across Embedded Software, DSP, FPGA and AI/ML you'll be supporting technologies such as radar, sensing and communications for a range of Client projects primarily in the Defence sector. You'll bring a balance of technical expertise and commercial skills. Generous salary package includes Company Bonus, Pension, Private Healthcare and much more. The successful Head of Embedded Software will manage and grow a delivery focused team, supporting project planning and resourcing, driving continuous improvement as well as contributing to technical sales activities. To be considered for this Head of Software role you should have: A strong academic background. Technical Leadership experience ideally within a Consultancy type environment. Strong technical knowledge covering embedded software, DSP, FPGA firmware, test and AI/ML with expertise in at least one area. Proven Line Management experience and excellent communication skills. Good balance of technical and Business / Commercial skills. A passion for improving software development processes. Exposure to the Defence industry. Applicants must hold a British Passport.
May 08, 2026
Full time
Thriving Technical Consultancy seeks an accomplished Head of Embedded Software to lead a multidisciplinary Software department. Working across Embedded Software, DSP, FPGA and AI/ML you'll be supporting technologies such as radar, sensing and communications for a range of Client projects primarily in the Defence sector. You'll bring a balance of technical expertise and commercial skills. Generous salary package includes Company Bonus, Pension, Private Healthcare and much more. The successful Head of Embedded Software will manage and grow a delivery focused team, supporting project planning and resourcing, driving continuous improvement as well as contributing to technical sales activities. To be considered for this Head of Software role you should have: A strong academic background. Technical Leadership experience ideally within a Consultancy type environment. Strong technical knowledge covering embedded software, DSP, FPGA firmware, test and AI/ML with expertise in at least one area. Proven Line Management experience and excellent communication skills. Good balance of technical and Business / Commercial skills. A passion for improving software development processes. Exposure to the Defence industry. Applicants must hold a British Passport.
WHO ARE WE Cognism is the leading provider of European B2B data and sales intelligence. Ambitious businesses of every size use our platform to discover, connect, and engage with qualified decision makers faster and close more deals. Headquartered in London with global offices, Cognism's contact data and contextual signals are trusted by thousands of revenue teams to eliminate the guesswork from prospecting. OUR WORK MODEL: Hybrid: This is a hybrid role, requiring you to work from our London office 2 days per week, with flexibility to work remotely on other days. YOUR ROLE: As an Account Executive, you will lead the charge in acquiring SMB customers across the US. This role is pivotal in accelerating Cognism's growth in the region - delivering value to commercial prospects, collaborating cross functionally, and exceeding revenue targets in a high growth SaaS environment. YOUR CHALLENGES & OPPORTUNITIES: Own Your Territory - Develop and execute a go to market strategy for your SMB territory, working closely with Sales Development to identify, engage, and convert high potential prospects into new business revenue. Own the Sales Cycle - Lead end to end sales, from outbound prospecting & strategy to tailored demos and contract negotiation, consistently surpassing mid market quotas by showcasing Cognism's value. Strengthen Cross Functional Impact - Partner with Sales Development, Marketing, RevOps, Customer Success, and Product teams to create a seamless customer journey and deliver commercial impact. Champion US GTM Strategy - Shape and iterate our go to market approach for the US SMB territory, ensuring relevance, competitiveness, and resonance with prospects. Coachability & Growth Mindset - Regularly shadow peers, seek feedback, and contribute to a learning focused culture that continuously raises the bar. Own Forecasting - Deliver accurate pipeline insights to sales leadership, enabling effective planning and target achievement. OUR EXPECTATIONS: Proven SaaS Sales Performance - Minimum 1 year as a quota carrying AE in a high performing SaaS sales environment, with a track record of exceeding targets. Gravitas & Presentation Skills - Confident communicator who can inspire and influence stakeholders at all levels. Agile in a Scale Up - Adaptable, resourceful, and excited by change - ready to contribute in a fast moving, high growth environment. Active Listener - Skilled in uncovering pain points and tailoring your message for maximum resonance. Collaborative Partner - Comfortable operating cross functionally and contributing to a broader team mission. Organised & Accountable - Strong pipeline management and forecasting discipline. Fluent in English - Outstanding verbal and written communication skills.
May 08, 2026
Full time
WHO ARE WE Cognism is the leading provider of European B2B data and sales intelligence. Ambitious businesses of every size use our platform to discover, connect, and engage with qualified decision makers faster and close more deals. Headquartered in London with global offices, Cognism's contact data and contextual signals are trusted by thousands of revenue teams to eliminate the guesswork from prospecting. OUR WORK MODEL: Hybrid: This is a hybrid role, requiring you to work from our London office 2 days per week, with flexibility to work remotely on other days. YOUR ROLE: As an Account Executive, you will lead the charge in acquiring SMB customers across the US. This role is pivotal in accelerating Cognism's growth in the region - delivering value to commercial prospects, collaborating cross functionally, and exceeding revenue targets in a high growth SaaS environment. YOUR CHALLENGES & OPPORTUNITIES: Own Your Territory - Develop and execute a go to market strategy for your SMB territory, working closely with Sales Development to identify, engage, and convert high potential prospects into new business revenue. Own the Sales Cycle - Lead end to end sales, from outbound prospecting & strategy to tailored demos and contract negotiation, consistently surpassing mid market quotas by showcasing Cognism's value. Strengthen Cross Functional Impact - Partner with Sales Development, Marketing, RevOps, Customer Success, and Product teams to create a seamless customer journey and deliver commercial impact. Champion US GTM Strategy - Shape and iterate our go to market approach for the US SMB territory, ensuring relevance, competitiveness, and resonance with prospects. Coachability & Growth Mindset - Regularly shadow peers, seek feedback, and contribute to a learning focused culture that continuously raises the bar. Own Forecasting - Deliver accurate pipeline insights to sales leadership, enabling effective planning and target achievement. OUR EXPECTATIONS: Proven SaaS Sales Performance - Minimum 1 year as a quota carrying AE in a high performing SaaS sales environment, with a track record of exceeding targets. Gravitas & Presentation Skills - Confident communicator who can inspire and influence stakeholders at all levels. Agile in a Scale Up - Adaptable, resourceful, and excited by change - ready to contribute in a fast moving, high growth environment. Active Listener - Skilled in uncovering pain points and tailoring your message for maximum resonance. Collaborative Partner - Comfortable operating cross functionally and contributing to a broader team mission. Organised & Accountable - Strong pipeline management and forecasting discipline. Fluent in English - Outstanding verbal and written communication skills.
Apex Resources Limited are on the lookout for an Admin Assistant in Dartford, DA1 Role description below: BUSINESS SUPPORT ADMINISTRATIVE ROLE Positive and friendly individual required with good level of communication, our business is based on good relationships with our clients Working from Office preferred full time as trying to build a team and a happy environment / working culture, not just an empty office Temp to Perm, 20 hours per week (Mon-Fri) with a view to increasing potentially if required Can be flexible with School Holidays for the right person in terms of hours and office working Training can be made available to support growth into a business looking to expand If someone is capable of more than the role, then we can produce a long-term training plan once permanent 1. Office & Operational Management Oversee the day-to-day running of the office and administrative functions, purchasing anything to ensure the office can run smoothly Ensure consistent processes across projects for documentation, reporting and communication - setting up job folders and ensuring all documentation is saved consistently and accurately, this will include chasing sites and site managers Uploading documents to portals for clients when required Support mobilisation of new projects (set-up of systems, documentation, trackers and reporting structures). Where you feel processes are duplicated, identify, report it and implement improvements to streamline workflows and reduce inefficiencies. 2. Commercial & Project Support Log in all new enquiries and keeping a track of items such as client, dates issued and received, win success rate etc. Assist with project cost reporting and margin tracking. Inputting values into Excel Submitting receipts and invoices to Dext for reporting by the Accountant) and logging invoices and receipts to keep a record of payment date. Support preparation of monthly CVRs (Cost Value Reconciliations) Produce Purchase Orders for suppliers and subcontractors Monitor overhead spend and office-related budgets. Keep a record of any orders placed directly by the Operations Manager and Site Managers. I.e. Concrete Volumes etc in pours. Support procurement administration and supplier onboarding processes. Complete Client PQQ for becoming part of their supply chain Ongoing work for the right candidate. Contract Rate: 16- 18 per hour DOE If you are interested and available, please apply and call the office on (phone number removed) and ask for Raluca
May 08, 2026
Seasonal
Apex Resources Limited are on the lookout for an Admin Assistant in Dartford, DA1 Role description below: BUSINESS SUPPORT ADMINISTRATIVE ROLE Positive and friendly individual required with good level of communication, our business is based on good relationships with our clients Working from Office preferred full time as trying to build a team and a happy environment / working culture, not just an empty office Temp to Perm, 20 hours per week (Mon-Fri) with a view to increasing potentially if required Can be flexible with School Holidays for the right person in terms of hours and office working Training can be made available to support growth into a business looking to expand If someone is capable of more than the role, then we can produce a long-term training plan once permanent 1. Office & Operational Management Oversee the day-to-day running of the office and administrative functions, purchasing anything to ensure the office can run smoothly Ensure consistent processes across projects for documentation, reporting and communication - setting up job folders and ensuring all documentation is saved consistently and accurately, this will include chasing sites and site managers Uploading documents to portals for clients when required Support mobilisation of new projects (set-up of systems, documentation, trackers and reporting structures). Where you feel processes are duplicated, identify, report it and implement improvements to streamline workflows and reduce inefficiencies. 2. Commercial & Project Support Log in all new enquiries and keeping a track of items such as client, dates issued and received, win success rate etc. Assist with project cost reporting and margin tracking. Inputting values into Excel Submitting receipts and invoices to Dext for reporting by the Accountant) and logging invoices and receipts to keep a record of payment date. Support preparation of monthly CVRs (Cost Value Reconciliations) Produce Purchase Orders for suppliers and subcontractors Monitor overhead spend and office-related budgets. Keep a record of any orders placed directly by the Operations Manager and Site Managers. I.e. Concrete Volumes etc in pours. Support procurement administration and supplier onboarding processes. Complete Client PQQ for becoming part of their supply chain Ongoing work for the right candidate. Contract Rate: 16- 18 per hour DOE If you are interested and available, please apply and call the office on (phone number removed) and ask for Raluca
The Role at a Glance: Senior IT Support Engineer Windsor or East Berkshire Based + Travel Across Berkshire, Hampshire, Surrey & West London £38,000 - £40,000 Plus Benefits inc. 20 days holiday + Public Holidays + Birthday Off, Pension Scheme, Generous Mileage Allowance About Us Active IT is a growing IT consultancy providing managed services and project delivery to SMEs and preparatory schools across the South East. We pride ourselves on a flexible, bespoke approach, working closely with each client to design and deliver the right technical solution for their business. With over twenty years of experience behind us, we combine the responsiveness of a small team with the depth of a mature consultancy. The Opportunity We are looking for an experienced and motivated Senior IT Support Engineer to join our technical delivery team. You will represent Active IT on site at client locations across Berkshire, Hampshire, Surrey and West London, as well as supporting in house and remote project work from our Windsor head office. This is a varied role that will suit someone who enjoys problem solving, building relationships with clients, and working across a broad range of modern technologies. You will be exposed to everything from day to day support and infrastructure projects through to cyber security, cloud migrations and network deployments. What We Are Looking For You will need to demonstrate strong technical ability alongside excellent communication and customer service skills. The ideal candidate will be based in or around East Berkshire. A full UK driving licence and your own transport are essential, as you will be travelling to client sites regularly. A generous mileage allowance is paid for all business travel. All successful candidates will be required to pass an Enhanced DBS check. We are looking for someone with at least five years of customer facing experience and a minimum of two years in a commercial IT support or projects role. A degree or relevant technical qualification is preferred, and recent Microsoft certifications will be highly regarded. Required Technical Skills • Windows Server 2019, 2022 and 2025 • Microsoft 365 advanced administration, including Exchange Online, SharePoint and Teams • Mobile device management, including Microsoft Intune and Endpoint Manager • Microsoft Entra ID (formerly Azure AD), Conditional Access and MFA • Active Directory, Group Policy and hybrid identity • Hyper V and VMware virtualisation • Windows, macOS and iPadOS desktop and device support • DNS and DHCP • Networking fundamentals: firewalls, routing, NAT, VLANs and switching • Wi Fi technologies, including UniFi or equivalent enterprise platforms • Firewall management, ideally SonicWall or similar • VPN technologies, including SSL and site to site • PC and laptop hardware diagnostics and build Desirable Skills • Jamf Pro or Jamf School for Apple device management • Microsoft Azure infrastructure and administration • Apple Business Manager and Apple School Manager • Google Workspace and Chrome device management • DNS filtering platforms such as DNSFilter or Cisco Umbrella • Backup and disaster recovery solutions, including Datto, Veeam or Microsoft 365 backup • Cyber Essentials and Cyber Essentials Plus experience • Safeguarding technologies used in education, such as Senso or Classroom Cloud • VoIP and cloud telephony platforms Qualifications Any of the following would be an advantage: • Degree level IT qualification or equivalent demonstrable industry experience • Microsoft 365 Certified: Modern Desktop Administrator, Endpoint Administrator or Identity and Access Administrator • Microsoft Azure Fundamentals (AZ 900) or Administrator (AZ 104) • Jamf Certified Associate or Jamf Certified Tech • CompTIA Network+ or Security+ General Requirements • Two or more years in a client facing, hands on technical role • Excellent verbal and written communication skills • Positive, can do attitude with the confidence to engage stakeholders at all levels • Genuine passion for IT and technology • Five or more GCSEs including English • Smart, professional appearance The Package • £38,000 to £40,000 per annum, depending on experience • Contributory pension scheme • Generous mileage allowance for business travel • 20 days annual leave plus UK public holidays • Your birthday off as an additional day of leave • Ongoing training and certification support • Friendly, collaborative team environment Apply today and be part of a team using technology to drive real-world sustainability impact. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
May 08, 2026
Full time
The Role at a Glance: Senior IT Support Engineer Windsor or East Berkshire Based + Travel Across Berkshire, Hampshire, Surrey & West London £38,000 - £40,000 Plus Benefits inc. 20 days holiday + Public Holidays + Birthday Off, Pension Scheme, Generous Mileage Allowance About Us Active IT is a growing IT consultancy providing managed services and project delivery to SMEs and preparatory schools across the South East. We pride ourselves on a flexible, bespoke approach, working closely with each client to design and deliver the right technical solution for their business. With over twenty years of experience behind us, we combine the responsiveness of a small team with the depth of a mature consultancy. The Opportunity We are looking for an experienced and motivated Senior IT Support Engineer to join our technical delivery team. You will represent Active IT on site at client locations across Berkshire, Hampshire, Surrey and West London, as well as supporting in house and remote project work from our Windsor head office. This is a varied role that will suit someone who enjoys problem solving, building relationships with clients, and working across a broad range of modern technologies. You will be exposed to everything from day to day support and infrastructure projects through to cyber security, cloud migrations and network deployments. What We Are Looking For You will need to demonstrate strong technical ability alongside excellent communication and customer service skills. The ideal candidate will be based in or around East Berkshire. A full UK driving licence and your own transport are essential, as you will be travelling to client sites regularly. A generous mileage allowance is paid for all business travel. All successful candidates will be required to pass an Enhanced DBS check. We are looking for someone with at least five years of customer facing experience and a minimum of two years in a commercial IT support or projects role. A degree or relevant technical qualification is preferred, and recent Microsoft certifications will be highly regarded. Required Technical Skills • Windows Server 2019, 2022 and 2025 • Microsoft 365 advanced administration, including Exchange Online, SharePoint and Teams • Mobile device management, including Microsoft Intune and Endpoint Manager • Microsoft Entra ID (formerly Azure AD), Conditional Access and MFA • Active Directory, Group Policy and hybrid identity • Hyper V and VMware virtualisation • Windows, macOS and iPadOS desktop and device support • DNS and DHCP • Networking fundamentals: firewalls, routing, NAT, VLANs and switching • Wi Fi technologies, including UniFi or equivalent enterprise platforms • Firewall management, ideally SonicWall or similar • VPN technologies, including SSL and site to site • PC and laptop hardware diagnostics and build Desirable Skills • Jamf Pro or Jamf School for Apple device management • Microsoft Azure infrastructure and administration • Apple Business Manager and Apple School Manager • Google Workspace and Chrome device management • DNS filtering platforms such as DNSFilter or Cisco Umbrella • Backup and disaster recovery solutions, including Datto, Veeam or Microsoft 365 backup • Cyber Essentials and Cyber Essentials Plus experience • Safeguarding technologies used in education, such as Senso or Classroom Cloud • VoIP and cloud telephony platforms Qualifications Any of the following would be an advantage: • Degree level IT qualification or equivalent demonstrable industry experience • Microsoft 365 Certified: Modern Desktop Administrator, Endpoint Administrator or Identity and Access Administrator • Microsoft Azure Fundamentals (AZ 900) or Administrator (AZ 104) • Jamf Certified Associate or Jamf Certified Tech • CompTIA Network+ or Security+ General Requirements • Two or more years in a client facing, hands on technical role • Excellent verbal and written communication skills • Positive, can do attitude with the confidence to engage stakeholders at all levels • Genuine passion for IT and technology • Five or more GCSEs including English • Smart, professional appearance The Package • £38,000 to £40,000 per annum, depending on experience • Contributory pension scheme • Generous mileage allowance for business travel • 20 days annual leave plus UK public holidays • Your birthday off as an additional day of leave • Ongoing training and certification support • Friendly, collaborative team environment Apply today and be part of a team using technology to drive real-world sustainability impact. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
We are partnering with a leading global food ingredients manufacturer to recruit a Commercial Finance Business Partner. This is a key role within the UK&I commercial team, offering significant exposure to senior commercial stakeholders and the opportunity to directly influence business performance and strategy. Reporting to the Head of FP&A and Business Partnering, the successful candidate will lead commercial finance business partnering-providing insight, challenge, and support to drive profitable growth. The Role This position sits at the heart of the commercial function, acting as a trusted advisor to Sales and Commercial leadership. You will play a critical role in shaping decision-making through robust financial insight, effective planning, and strong governance. Key responsibilities include: -Acting as the finance lead to the Commercial team, influencing and challenging decisions to drive profitable growth -Leading the commercial finance input into forecasting, budgeting, and the monthly performance cycle -Delivering clear, actionable insight on revenue, margin, pricing, and portfolio performance -Owning pricing governance, including the development and maintenance of pricing models and frameworks -Supporting customer negotiations through scenario planning and financial analysis -Developing customer and product profitability analysis, identifying risks and opportunities to improve margin -Partnering with R&D and Commercial teams on new product development (NPD) and innovation business cases -Ensuring robust governance, tracking, and delivery of NPD initiatives -Driving continuous improvement across commercial finance processes, tools, and reporting We are looking for a commercially minded finance professional with strong business partnering experience and the ability to influence senior stakeholders. Key requirements: -Fully qualified accountant (ACA, ACCA, CIMA or equivalent) -Proven experience in commercial finance and business partnering roles, ideally from a food manufacturing background. -Strong analytical and data management skills, with advanced Excel capability -Experience with pricing, costing models, and profitability analysis -Familiarity with BI systems and tools -Excellent communication skills, with the ability to translate data into clear commercial insight -Proactive, solutions-oriented mindset with a track record of driving improvements -Experience working with product development or R&D functions is advantageous This is an excellent opportunity to join a well-established, globally recognised organisation in a highly visible and impactful role. You will have the chance to shape commercial performance, influence key decisions, and contribute to ongoing growth and innovation. As you know over here at Zest we like to do things properly and always want to keep you, the candidate in the loop. Applying to this 'one of a kind' role you give Zest permission to hold your information. If you want to know more about how Zest look after your personal information please visit our privacy policy on the website (url removed)
May 08, 2026
Full time
We are partnering with a leading global food ingredients manufacturer to recruit a Commercial Finance Business Partner. This is a key role within the UK&I commercial team, offering significant exposure to senior commercial stakeholders and the opportunity to directly influence business performance and strategy. Reporting to the Head of FP&A and Business Partnering, the successful candidate will lead commercial finance business partnering-providing insight, challenge, and support to drive profitable growth. The Role This position sits at the heart of the commercial function, acting as a trusted advisor to Sales and Commercial leadership. You will play a critical role in shaping decision-making through robust financial insight, effective planning, and strong governance. Key responsibilities include: -Acting as the finance lead to the Commercial team, influencing and challenging decisions to drive profitable growth -Leading the commercial finance input into forecasting, budgeting, and the monthly performance cycle -Delivering clear, actionable insight on revenue, margin, pricing, and portfolio performance -Owning pricing governance, including the development and maintenance of pricing models and frameworks -Supporting customer negotiations through scenario planning and financial analysis -Developing customer and product profitability analysis, identifying risks and opportunities to improve margin -Partnering with R&D and Commercial teams on new product development (NPD) and innovation business cases -Ensuring robust governance, tracking, and delivery of NPD initiatives -Driving continuous improvement across commercial finance processes, tools, and reporting We are looking for a commercially minded finance professional with strong business partnering experience and the ability to influence senior stakeholders. Key requirements: -Fully qualified accountant (ACA, ACCA, CIMA or equivalent) -Proven experience in commercial finance and business partnering roles, ideally from a food manufacturing background. -Strong analytical and data management skills, with advanced Excel capability -Experience with pricing, costing models, and profitability analysis -Familiarity with BI systems and tools -Excellent communication skills, with the ability to translate data into clear commercial insight -Proactive, solutions-oriented mindset with a track record of driving improvements -Experience working with product development or R&D functions is advantageous This is an excellent opportunity to join a well-established, globally recognised organisation in a highly visible and impactful role. You will have the chance to shape commercial performance, influence key decisions, and contribute to ongoing growth and innovation. As you know over here at Zest we like to do things properly and always want to keep you, the candidate in the loop. Applying to this 'one of a kind' role you give Zest permission to hold your information. If you want to know more about how Zest look after your personal information please visit our privacy policy on the website (url removed)
Are you an experienced Sales Manager looking for an exciting opportunity with a leading housebuilder in Essex? I am currently working on behalf of a respected developer seeking a driven and customer-focused individual to lead the sales journey across a high-quality residential development. Key Responsibilities Drive sales performance across each development, ensuring targets are consistently achieved whilst maximising profitability within agreed financial objectives. Lead, support, and develop the sales team through effective coaching, mentoring, and ongoing performance management to maintain high standards across all sites. Oversee the recruitment and onboarding of Sales Advisors, ensuring all new starters successfully complete the company induction and training programme. Maintain appropriate staffing levels across developments, proactively managing holiday and sickness cover to ensure continuous sales operations. Carry out regular site visits to provide guidance, motivation, and operational support to Sales Advisors and Senior Sales Advisors. Ensure all sales offices and marketing suites, including temporary cabins, are fully operational, professionally presented, and completed within agreed timescales. Work closely with the Sales Director and Head of Sales to recommend pricing strategies, sales releases, and tailored approaches to maximise performance across developments. Contribute towards marketing and PR initiatives by supporting campaigns and suggesting promotional activities in line with divisional and company objectives. Monitor and review weekly construction and sales meetings, ensuring accurate records are maintained and any actions are followed through effectively. Conduct regular inspections of properties and developments to ensure presentation standards are maintained to an exceptional level. Ensure all sales activities operate in full accordance with company procedures, industry regulations, and compliance standards. Requirements Proven track record within a target-driven sales environment, with the ability to consistently deliver strong commercial results. Previous experience leading and managing sales teams, including responsibility for performance, development, and day-to-day supervision of direct reports. Strong background working within a fast-paced and high-performing sales environment, contributing positively to overall team success. Demonstrated ability to deliver an exceptional customer journey, maintaining high standards of service throughout the sales process. Experienced in handling customer queries and resolving issues professionally and efficiently to achieve positive outcomes and customer satisfaction. Why Apply? Opportunity to join a well-established and highly regarded housebuilder. Competitive basic salary with attractive commission and bonus structure. Clear career progression and ongoing professional development. Fast-paced and rewarding working environment within the property sector. For further information or to discuss your application, please contact Max at Fawkes & Reece London.
May 08, 2026
Full time
Are you an experienced Sales Manager looking for an exciting opportunity with a leading housebuilder in Essex? I am currently working on behalf of a respected developer seeking a driven and customer-focused individual to lead the sales journey across a high-quality residential development. Key Responsibilities Drive sales performance across each development, ensuring targets are consistently achieved whilst maximising profitability within agreed financial objectives. Lead, support, and develop the sales team through effective coaching, mentoring, and ongoing performance management to maintain high standards across all sites. Oversee the recruitment and onboarding of Sales Advisors, ensuring all new starters successfully complete the company induction and training programme. Maintain appropriate staffing levels across developments, proactively managing holiday and sickness cover to ensure continuous sales operations. Carry out regular site visits to provide guidance, motivation, and operational support to Sales Advisors and Senior Sales Advisors. Ensure all sales offices and marketing suites, including temporary cabins, are fully operational, professionally presented, and completed within agreed timescales. Work closely with the Sales Director and Head of Sales to recommend pricing strategies, sales releases, and tailored approaches to maximise performance across developments. Contribute towards marketing and PR initiatives by supporting campaigns and suggesting promotional activities in line with divisional and company objectives. Monitor and review weekly construction and sales meetings, ensuring accurate records are maintained and any actions are followed through effectively. Conduct regular inspections of properties and developments to ensure presentation standards are maintained to an exceptional level. Ensure all sales activities operate in full accordance with company procedures, industry regulations, and compliance standards. Requirements Proven track record within a target-driven sales environment, with the ability to consistently deliver strong commercial results. Previous experience leading and managing sales teams, including responsibility for performance, development, and day-to-day supervision of direct reports. Strong background working within a fast-paced and high-performing sales environment, contributing positively to overall team success. Demonstrated ability to deliver an exceptional customer journey, maintaining high standards of service throughout the sales process. Experienced in handling customer queries and resolving issues professionally and efficiently to achieve positive outcomes and customer satisfaction. Why Apply? Opportunity to join a well-established and highly regarded housebuilder. Competitive basic salary with attractive commission and bonus structure. Clear career progression and ongoing professional development. Fast-paced and rewarding working environment within the property sector. For further information or to discuss your application, please contact Max at Fawkes & Reece London.
Highly competitive salary, monthly bonus of 10% if sales targets achieved (with potential of 20% if stretch targets achieved), generous employee discount, annual jewellery uniform allowance and other excellent benefits! We are currently seeking a proactive, results driven store manager to join the team in our store. If you thrive on taking the lead on retail operations, inspiring a high performing team to beat their targets and provide a world class service, then we'd love to have you join us! In the UK, we are very proud to have recently been recognised in the Sunday Times 'Best Places to Work 2023', one of only 11 in the 'very large' employers category. The role The store manager is our brand ambassador and responsible for the store's overall commercial success. You will be responsible for managing the assistant manager and a team of supervisors and sales assistants and support them in creating special memories for our customers. What to expect from the role Support and motivate the in store team on a day to day basis to achieve the store's targets by identifying and maximising opportunities to achieve and surpass KPIs, whilst setting the example in exemplary Pandora customer service. Having a strong retail floor presence, educating and influencing the store, as well as ensuring back of house activities enable the store's successful commercial execution. You will be trained thoroughly in our hand crafted luxury product to become a Pandora product expert. With the support from the regional sales manager, you will nurture and develop your team to unlock their full potential and support their succession. The successful candidate Our store managers are the ambassadors of the Pandora brand. Therefore, the ideal candidate will be a highly capable leader and a passionate team player who will confidently support their team to provide an unforgettable Pandora in store experience. Prior experience with a leading brand and/or desirable consumer product retailing is preferred. If you are a senior supervisor, or current assistant manager looking for your next challenge then this could be the opportunity for you. We look for people who demonstrate the ability to apply our company core values of dreaming, daring, caring and delivering in their role. An ideal candidate will have: Proven experience in driving sales and profitability in store. A passion for driving a culture of exemplary customer service. An ability to understand the importance of Pandora's local and global business strategy, and can translate this into the delivery of store, regional and division KPIs. Experience in using data to identify trends, issues and root causes, and has the ability to take action to deliver when such opportunities are identified. Strong communication skills in order to establish and coach a high performing team. The ability to be adaptable and flexible to changing business needs. A positive, can do attitude with a contagious enthusiasm for Pandora product and core values. A well presented appearance with a taste for desirable products and a passion for retail. Why work with us? Our people are an integral part of our success. Our commitment to unforgettable career progression is just the start. We offer a competitive rewards package that is second to none. A highly competitive salary. Monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets are achieved!). A generous annual jewellery uniform allowance that you can spend on jewellery to express yourself and your individuality! Access to our online benefits platform with plentiful retail, hospitality and entertainment discounts. Free support for you and your loved ones through 'Retail Trust' on all things health and wellbeing, financial advice, legal aid and lots more. Parties, incentives and gifts throughout the year. Pandora's recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity related elements such as a photo, marital status and age. If you require reasonable adjustments in place during your interview(s), please make us aware as soon as possible About Pandora Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high quality materials. Each piece is created to inspire self expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 7,000 points of sale, including more than 2,800 concept stores. Headquartered in Copenhagen, Denmark, Pandora employs around 39,000 people worldwide and crafts its jewellery with 100% recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 32.5 billion (EUR 4.4 billion) in 2025.
May 08, 2026
Full time
Highly competitive salary, monthly bonus of 10% if sales targets achieved (with potential of 20% if stretch targets achieved), generous employee discount, annual jewellery uniform allowance and other excellent benefits! We are currently seeking a proactive, results driven store manager to join the team in our store. If you thrive on taking the lead on retail operations, inspiring a high performing team to beat their targets and provide a world class service, then we'd love to have you join us! In the UK, we are very proud to have recently been recognised in the Sunday Times 'Best Places to Work 2023', one of only 11 in the 'very large' employers category. The role The store manager is our brand ambassador and responsible for the store's overall commercial success. You will be responsible for managing the assistant manager and a team of supervisors and sales assistants and support them in creating special memories for our customers. What to expect from the role Support and motivate the in store team on a day to day basis to achieve the store's targets by identifying and maximising opportunities to achieve and surpass KPIs, whilst setting the example in exemplary Pandora customer service. Having a strong retail floor presence, educating and influencing the store, as well as ensuring back of house activities enable the store's successful commercial execution. You will be trained thoroughly in our hand crafted luxury product to become a Pandora product expert. With the support from the regional sales manager, you will nurture and develop your team to unlock their full potential and support their succession. The successful candidate Our store managers are the ambassadors of the Pandora brand. Therefore, the ideal candidate will be a highly capable leader and a passionate team player who will confidently support their team to provide an unforgettable Pandora in store experience. Prior experience with a leading brand and/or desirable consumer product retailing is preferred. If you are a senior supervisor, or current assistant manager looking for your next challenge then this could be the opportunity for you. We look for people who demonstrate the ability to apply our company core values of dreaming, daring, caring and delivering in their role. An ideal candidate will have: Proven experience in driving sales and profitability in store. A passion for driving a culture of exemplary customer service. An ability to understand the importance of Pandora's local and global business strategy, and can translate this into the delivery of store, regional and division KPIs. Experience in using data to identify trends, issues and root causes, and has the ability to take action to deliver when such opportunities are identified. Strong communication skills in order to establish and coach a high performing team. The ability to be adaptable and flexible to changing business needs. A positive, can do attitude with a contagious enthusiasm for Pandora product and core values. A well presented appearance with a taste for desirable products and a passion for retail. Why work with us? Our people are an integral part of our success. Our commitment to unforgettable career progression is just the start. We offer a competitive rewards package that is second to none. A highly competitive salary. Monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets are achieved!). A generous annual jewellery uniform allowance that you can spend on jewellery to express yourself and your individuality! Access to our online benefits platform with plentiful retail, hospitality and entertainment discounts. Free support for you and your loved ones through 'Retail Trust' on all things health and wellbeing, financial advice, legal aid and lots more. Parties, incentives and gifts throughout the year. Pandora's recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity related elements such as a photo, marital status and age. If you require reasonable adjustments in place during your interview(s), please make us aware as soon as possible About Pandora Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high quality materials. Each piece is created to inspire self expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 7,000 points of sale, including more than 2,800 concept stores. Headquartered in Copenhagen, Denmark, Pandora employs around 39,000 people worldwide and crafts its jewellery with 100% recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 32.5 billion (EUR 4.4 billion) in 2025.
At Adaptable Recruitment we are excited to offer an opportunity for a Business Development Executive to join one of UK's leading suppliers based in the Bury area. Here you will become part of a dynamic team in a fast-paced, thriving sales environment with the opportunity to make it a permanent position. Salary: Up to £35,000 (DOE) Hours: 8:00am - 5:00pm, fully office based Holidays: 20 days + bank holidays Location: Bury (Head Office) Benefits: Bonus scheme Overview Adaptable Recruitment are delighted to be supporting a leading UK supplier with an excellent opportunity for a Business Development Executive . This role sits within a fast-paced commercial environment and will play a key part in driving early-stage customer engagement, qualifying leads, and supporting the wider sales function. You will act as the first point of contact for outbound communication, nurturing prospective relationships, responding to inbound enquiries, and ensuring smooth handovers to the commercial team. This position offers long-term potential within a stable and growing business. Main Responsibilities to include: Make outbound calls to cold, warm, and dormant leads to initiate contact and qualify interest Build rapport with prospective customers, developing early-stage relationships Respond to inbound sales calls and web enquiries when required, providing initial information and escalating appropriately Support the preparation and follow-up of quotes and proposals , ensuring accuracy and timely delivery Maintain and update the CRM system with detailed notes, contact information, and activity logs Monitor digital enquiry channels (contact forms, website, live chat) and ensure leads are captured and followed up Work closely with the Senior Account Manager, Business Development, and Operations teams to ensure smooth handover of qualified opportunities Assist in the coordination and tracking of outbound call campaigns Identify and flag potential cross-sell or upsell opportunities Provide admin support linked to sales and marketing campaigns Maintain product knowledge to confidently communicate with prospective clients Ideal Candidate Profile Clear, professional, and confident telephone manner Strong verbal and written communication skills Customer-first mindset with strong relationship-building ability Highly organised with the ability to manage multiple tasks and priorities Excellent attention to detail, especially when preparing quotes or updating CRM records Positive, enthusiastic, and a strong team player Able to work efficiently in a fast-paced, evolving environment Comfortable working independently when handling briefs or projects Experience & Skills 1-2 years' experience in sales support, telemarketing, B2B customer service, or lead generation Experience using CRM systems (HubSpot, Salesforce, or similar) desirable Confident using Microsoft Office (Word, Excel, Outlook) Experience within construction, plant hire, industrial, wholesale, utilities, or commercial service environments considered a strong advantage Fluent written and spoken English
May 08, 2026
Full time
At Adaptable Recruitment we are excited to offer an opportunity for a Business Development Executive to join one of UK's leading suppliers based in the Bury area. Here you will become part of a dynamic team in a fast-paced, thriving sales environment with the opportunity to make it a permanent position. Salary: Up to £35,000 (DOE) Hours: 8:00am - 5:00pm, fully office based Holidays: 20 days + bank holidays Location: Bury (Head Office) Benefits: Bonus scheme Overview Adaptable Recruitment are delighted to be supporting a leading UK supplier with an excellent opportunity for a Business Development Executive . This role sits within a fast-paced commercial environment and will play a key part in driving early-stage customer engagement, qualifying leads, and supporting the wider sales function. You will act as the first point of contact for outbound communication, nurturing prospective relationships, responding to inbound enquiries, and ensuring smooth handovers to the commercial team. This position offers long-term potential within a stable and growing business. Main Responsibilities to include: Make outbound calls to cold, warm, and dormant leads to initiate contact and qualify interest Build rapport with prospective customers, developing early-stage relationships Respond to inbound sales calls and web enquiries when required, providing initial information and escalating appropriately Support the preparation and follow-up of quotes and proposals , ensuring accuracy and timely delivery Maintain and update the CRM system with detailed notes, contact information, and activity logs Monitor digital enquiry channels (contact forms, website, live chat) and ensure leads are captured and followed up Work closely with the Senior Account Manager, Business Development, and Operations teams to ensure smooth handover of qualified opportunities Assist in the coordination and tracking of outbound call campaigns Identify and flag potential cross-sell or upsell opportunities Provide admin support linked to sales and marketing campaigns Maintain product knowledge to confidently communicate with prospective clients Ideal Candidate Profile Clear, professional, and confident telephone manner Strong verbal and written communication skills Customer-first mindset with strong relationship-building ability Highly organised with the ability to manage multiple tasks and priorities Excellent attention to detail, especially when preparing quotes or updating CRM records Positive, enthusiastic, and a strong team player Able to work efficiently in a fast-paced, evolving environment Comfortable working independently when handling briefs or projects Experience & Skills 1-2 years' experience in sales support, telemarketing, B2B customer service, or lead generation Experience using CRM systems (HubSpot, Salesforce, or similar) desirable Confident using Microsoft Office (Word, Excel, Outlook) Experience within construction, plant hire, industrial, wholesale, utilities, or commercial service environments considered a strong advantage Fluent written and spoken English
Associate Planning Director Location: London & Kent (Hybrid - 3 days office-based) Salary: Competitive + Benefits (Pension, Holiday, Salary Sacrifice Car Scheme, Healthcare) Job Type: Permanent, Full-Time Carrington West are delighted to be working exclusively with a respected private consultancy with offices in both London and Kent, who are seeking an Associate Planning Director to join and lead their growing planning team. About the Role: This is a senior leadership opportunity for an experienced and commercially minded planning professional to step into a strategic role, overseeing a dynamic team of 7 planners. You'll be responsible for managing a wide range of planning projects, with a particular focus on appeals and applications and for mentoring junior members of the team to develop their capabilities. You will play a key role in shaping the future of the planning function and growing the business, with scope to bring existing clients and develop new relationships. What We're Looking For: A strong private sector background with 15+ years' experience in town planning. Proven expertise in handling complex planning applications and appeals. Experience in managing or mentoring junior planners in a collaborative team setting. Commercial acumen with the ability to contribute to business development - ideally with a network of clients you can bring with you. Comfortable leading a young and ambitious team, and keen to grow and shape it further. MRTPI membership is advantageous, though not essential. The Offer: Flexible working arrangements: 3 days a week in the office. A strong benefits package including: oPension scheme oGenerous holiday entitlement oSalary sacrifice car scheme oPrivate healthcare Interview Process: Flexible and relaxed - the client is happy to arrange either Teams interviews or face-to-face meetings, and are open to informal chats initially. To avoid missing out please apply today with a copy of your CV then call Tullula Farrell on (phone number removed). If you are a Town Planner who is interested in job opportunities, but this role is not of interest, please still apply then we can consider you for other positions. Job Reference Number: 61569
May 08, 2026
Full time
Associate Planning Director Location: London & Kent (Hybrid - 3 days office-based) Salary: Competitive + Benefits (Pension, Holiday, Salary Sacrifice Car Scheme, Healthcare) Job Type: Permanent, Full-Time Carrington West are delighted to be working exclusively with a respected private consultancy with offices in both London and Kent, who are seeking an Associate Planning Director to join and lead their growing planning team. About the Role: This is a senior leadership opportunity for an experienced and commercially minded planning professional to step into a strategic role, overseeing a dynamic team of 7 planners. You'll be responsible for managing a wide range of planning projects, with a particular focus on appeals and applications and for mentoring junior members of the team to develop their capabilities. You will play a key role in shaping the future of the planning function and growing the business, with scope to bring existing clients and develop new relationships. What We're Looking For: A strong private sector background with 15+ years' experience in town planning. Proven expertise in handling complex planning applications and appeals. Experience in managing or mentoring junior planners in a collaborative team setting. Commercial acumen with the ability to contribute to business development - ideally with a network of clients you can bring with you. Comfortable leading a young and ambitious team, and keen to grow and shape it further. MRTPI membership is advantageous, though not essential. The Offer: Flexible working arrangements: 3 days a week in the office. A strong benefits package including: oPension scheme oGenerous holiday entitlement oSalary sacrifice car scheme oPrivate healthcare Interview Process: Flexible and relaxed - the client is happy to arrange either Teams interviews or face-to-face meetings, and are open to informal chats initially. To avoid missing out please apply today with a copy of your CV then call Tullula Farrell on (phone number removed). If you are a Town Planner who is interested in job opportunities, but this role is not of interest, please still apply then we can consider you for other positions. Job Reference Number: 61569
Based in the Redditch area, this established and well known construction business are growing at pace. With a focus across residential groundworks and civil engineering services, they have been established for over 40 years. A multi-site operation, they business work alongside some of the UK's leading construction businesses and service a wide portfolio of clients across the UK. Currently seeking a Head of Finance this role will take the lead and responsibility for providing strategic financial leadership and ensuring the long-term financial health of the business. To be considered for this role you shall reside in the local area as this is an office based position, you shall also hold the relevant ACA, ACCA or CIMA qualification and have a proven track record in financial leadership and team development within a similar industry or environment. Candidates who do not have experince within the sector are not being considered for this role. Your New Role As Head of Finance: As Head of Finance you shall take responsibility of developing and implementing financial strategies, overseeing budgeting and forecasting, managing financial risk, ensuring compliance with regulatory requirements and partnering with senior leadership to drive business growth, the Head of Finance will play a key strategic role within the business. Main role duties: o Shaping and implementing long-term financial plans that align with the company's vision and future objectives o Providing leadership, management and mentorship to the Accounts/finance team, fostering professional growth and building a high-performing and collaborative department o Leading the preparation and review of financial statements, including profit and loss accounts and balance sheets, ensuring accuracy and compliance with accounting standards o Overseeing the production of management accounts and KPIs, providing senior leadership with analysis to support strategic decision-making o Developing and monitoring budgets and cash flow forecasts, ensuring alignment with business objectives and providing regular updates to directorship o Driving effective credit control and cash management, working closely alongside Commercial teams where required o Ensuring compliance with pension regulations, overseeing the company pension scheme and all related financial obligations o Managing financial risk and governance, including VAT, CIS submissions, and other statutory requirements o Advising on funding arrangements and financial structuring for business growth and investment opportunities o Managing compliance with regulatory reporting o Monitoring financial performance of the business, providing actionable insights to improve profitability o Leading continuous improvement in financial processes and systems, ensuring robust internal controls and efficiency Role Requirements: To be considered you shall have operated at a senior level within the construction/civil engineering sector and have a proven track record of business leadership within this sector. You shall hold the relevant ACA, ACCA or CIMA qualification and have a proven track record in financial leadership and team development within a similar industry or environment. Candidates who do not have experince within the sector are not being considered for this role. Salary And Reward On Offer: With a competitive Salary, 25 days holiday and company pension scheme, there are further enhancements to maternity/paternity pay on offer. This role is being handled by Darren Cadman, Kenton Black Finance Kenton Black Finance operate across the UK as a market leading recruitment partner, specialising in the attraction of finance talent across both permanent and interim requirements. With a team of dedicated experts, each with longevity operating in the finance arena, we maintain a proven track record and have established partnerships with businesses both large, small and those in their infancy. Market leaders, we provide recruitment solutions from entry level finance to directorship professionals. Operating from local offices in Preston, Manchester, Leeds, Liverpool, Birmingham
May 08, 2026
Full time
Based in the Redditch area, this established and well known construction business are growing at pace. With a focus across residential groundworks and civil engineering services, they have been established for over 40 years. A multi-site operation, they business work alongside some of the UK's leading construction businesses and service a wide portfolio of clients across the UK. Currently seeking a Head of Finance this role will take the lead and responsibility for providing strategic financial leadership and ensuring the long-term financial health of the business. To be considered for this role you shall reside in the local area as this is an office based position, you shall also hold the relevant ACA, ACCA or CIMA qualification and have a proven track record in financial leadership and team development within a similar industry or environment. Candidates who do not have experince within the sector are not being considered for this role. Your New Role As Head of Finance: As Head of Finance you shall take responsibility of developing and implementing financial strategies, overseeing budgeting and forecasting, managing financial risk, ensuring compliance with regulatory requirements and partnering with senior leadership to drive business growth, the Head of Finance will play a key strategic role within the business. Main role duties: o Shaping and implementing long-term financial plans that align with the company's vision and future objectives o Providing leadership, management and mentorship to the Accounts/finance team, fostering professional growth and building a high-performing and collaborative department o Leading the preparation and review of financial statements, including profit and loss accounts and balance sheets, ensuring accuracy and compliance with accounting standards o Overseeing the production of management accounts and KPIs, providing senior leadership with analysis to support strategic decision-making o Developing and monitoring budgets and cash flow forecasts, ensuring alignment with business objectives and providing regular updates to directorship o Driving effective credit control and cash management, working closely alongside Commercial teams where required o Ensuring compliance with pension regulations, overseeing the company pension scheme and all related financial obligations o Managing financial risk and governance, including VAT, CIS submissions, and other statutory requirements o Advising on funding arrangements and financial structuring for business growth and investment opportunities o Managing compliance with regulatory reporting o Monitoring financial performance of the business, providing actionable insights to improve profitability o Leading continuous improvement in financial processes and systems, ensuring robust internal controls and efficiency Role Requirements: To be considered you shall have operated at a senior level within the construction/civil engineering sector and have a proven track record of business leadership within this sector. You shall hold the relevant ACA, ACCA or CIMA qualification and have a proven track record in financial leadership and team development within a similar industry or environment. Candidates who do not have experince within the sector are not being considered for this role. Salary And Reward On Offer: With a competitive Salary, 25 days holiday and company pension scheme, there are further enhancements to maternity/paternity pay on offer. This role is being handled by Darren Cadman, Kenton Black Finance Kenton Black Finance operate across the UK as a market leading recruitment partner, specialising in the attraction of finance talent across both permanent and interim requirements. With a team of dedicated experts, each with longevity operating in the finance arena, we maintain a proven track record and have established partnerships with businesses both large, small and those in their infancy. Market leaders, we provide recruitment solutions from entry level finance to directorship professionals. Operating from local offices in Preston, Manchester, Leeds, Liverpool, Birmingham
Company Description We are a managed services provider offering cybersecurity, communications, and connectivity that grows with our customers' businesses - no matter what the future holds. Since 2000, we've been keeping businesses connected. We don't just provide solutions for today but for tomorrow, too. We're always thinking ahead of the technology curve, so our customers feel confident that when they work with us, we're striving to make their business future-proof. Customer success is our success. We go the extra mile in providing superior service quality and unparalleled customer experience, becoming an extension of your business, and always delivering on our promise to make their business brilliant. Job Description Role Purpose: The Technical Account Manager (TAM) owns the technical relationship for a portfolio of managed IT customers. The role exists to bridge the gap between reactive support and commercial account management, ensuring customers receive proactive technical guidance, clear planning, and consistent service quality. As a trusted technical advisor, the TAM understands each customer's real-world environment, identifies risk and improvement opportunities, and helps customers get the best possible value from their managed services. Key Responsibilities Customer Ownership & Relationship Management: Act as the primary technical contact for assigned customers. Build strong, long-term relationships with customer stakeholders at all levels. Take full ownership of the customer's technical landscape, understanding how systems are actually configured and used. Represent the customer internally, ensuring internal teams understand priorities, risks, and expectations. Proactive Technical Management: Carry out regular technical reviews and forward-planning sessions with customers. Deliver structured health checks covering infrastructure, cloud services, security, backup, monitoring, and endpoint management. Identify technical debt, unsupported platforms, and emerging risks, and clearly articulate remediation options. Help customers align their IT environment with best practice, vendor supportability, and security standards. Service Quality & Escalation: Work closely with Service Desk and Engineering teams to ensure excellent day-to-day service delivery. Act as an escalation point for complex or recurring technical issues. Review incident trends and recurring problems, driving permanent fixes rather than short-term workarounds. Technical Planning & Change: Support customers with infrastructure changes, upgrades, and cloud adoption. Provide technical input into solution design, change planning, and project delivery. Commercial Awareness (Non-Sales): Identify genuine opportunities for improvement, optimisation, or additional services based on customer need. Work collaboratively with Account Managers and Sales teams, providing technical insight and credibility. Support customers in optimising service consumption, licensing, and support models. Clearly explain the value, risks, and impact of technical recommendations in a way customers understand. Documentation & Governance: Maintain accurate technical documentation, diagrams, and configuration records. Ensure clarity around what is in scope, out of scope, supported, and unsupported. Contribute to internal reporting on customer health, risk, and engagement. Qualifications Technical Experience: Strong background in managed IT services, ideally from a senior service desk, engineering, or technical escalation role. Solid experience with Microsoft 365, Azure AD / Entra ID, Intune, and cloud services. Good understanding of security posture, identity models, backup, monitoring, and endpoint management. Experience supporting SME to mid-market customer environments. Professional Skills: Confident, professional communicator with excellent customer-facing skills. Ability to translate complex technical issues into clear, practical advice. Highly organised, able to manage multiple customer relationships effectively. Calm, methodical approach to problem solving and escalation. Desirable: Previous experience as a Technical Account Manager, Service Delivery Manager, or similar role. Experience working alongside sales or account management teams. Exposure to regulated or security-focused environments. Qualifications (Desirable): Microsoft certifications (Microsoft 365, Azure, Security). ITIL Foundation or equivalent service management experience. Relevant technical certifications (networking, security, backup, cloud).
May 08, 2026
Full time
Company Description We are a managed services provider offering cybersecurity, communications, and connectivity that grows with our customers' businesses - no matter what the future holds. Since 2000, we've been keeping businesses connected. We don't just provide solutions for today but for tomorrow, too. We're always thinking ahead of the technology curve, so our customers feel confident that when they work with us, we're striving to make their business future-proof. Customer success is our success. We go the extra mile in providing superior service quality and unparalleled customer experience, becoming an extension of your business, and always delivering on our promise to make their business brilliant. Job Description Role Purpose: The Technical Account Manager (TAM) owns the technical relationship for a portfolio of managed IT customers. The role exists to bridge the gap between reactive support and commercial account management, ensuring customers receive proactive technical guidance, clear planning, and consistent service quality. As a trusted technical advisor, the TAM understands each customer's real-world environment, identifies risk and improvement opportunities, and helps customers get the best possible value from their managed services. Key Responsibilities Customer Ownership & Relationship Management: Act as the primary technical contact for assigned customers. Build strong, long-term relationships with customer stakeholders at all levels. Take full ownership of the customer's technical landscape, understanding how systems are actually configured and used. Represent the customer internally, ensuring internal teams understand priorities, risks, and expectations. Proactive Technical Management: Carry out regular technical reviews and forward-planning sessions with customers. Deliver structured health checks covering infrastructure, cloud services, security, backup, monitoring, and endpoint management. Identify technical debt, unsupported platforms, and emerging risks, and clearly articulate remediation options. Help customers align their IT environment with best practice, vendor supportability, and security standards. Service Quality & Escalation: Work closely with Service Desk and Engineering teams to ensure excellent day-to-day service delivery. Act as an escalation point for complex or recurring technical issues. Review incident trends and recurring problems, driving permanent fixes rather than short-term workarounds. Technical Planning & Change: Support customers with infrastructure changes, upgrades, and cloud adoption. Provide technical input into solution design, change planning, and project delivery. Commercial Awareness (Non-Sales): Identify genuine opportunities for improvement, optimisation, or additional services based on customer need. Work collaboratively with Account Managers and Sales teams, providing technical insight and credibility. Support customers in optimising service consumption, licensing, and support models. Clearly explain the value, risks, and impact of technical recommendations in a way customers understand. Documentation & Governance: Maintain accurate technical documentation, diagrams, and configuration records. Ensure clarity around what is in scope, out of scope, supported, and unsupported. Contribute to internal reporting on customer health, risk, and engagement. Qualifications Technical Experience: Strong background in managed IT services, ideally from a senior service desk, engineering, or technical escalation role. Solid experience with Microsoft 365, Azure AD / Entra ID, Intune, and cloud services. Good understanding of security posture, identity models, backup, monitoring, and endpoint management. Experience supporting SME to mid-market customer environments. Professional Skills: Confident, professional communicator with excellent customer-facing skills. Ability to translate complex technical issues into clear, practical advice. Highly organised, able to manage multiple customer relationships effectively. Calm, methodical approach to problem solving and escalation. Desirable: Previous experience as a Technical Account Manager, Service Delivery Manager, or similar role. Experience working alongside sales or account management teams. Exposure to regulated or security-focused environments. Qualifications (Desirable): Microsoft certifications (Microsoft 365, Azure, Security). ITIL Foundation or equivalent service management experience. Relevant technical certifications (networking, security, backup, cloud).
Property Supervisor Join our team at Sinah Warren part of the Warner Hotels Group. Set within magnificent grounds, Sinah Warren is part of the Warner Hotels Group. This beautiful, coastal, 258-bedroom hotel with a theatre, purpose-built spa, and leisure facilities (including gym and both indoor and outdoor pools), restaurant and bar is located on Hayling Island off the Hampshire coast close to Portsmouth. Looking to take the next step in your career? At Warner Hotels, you can discover your glow, as we believe people thrive when their unique strengths and personality are nurtured. Here, you're free to be yourself, make an impact, and thrive in a tight-knit team that creates truly unique guest experiences. At Warner Hotels, we're more than just a place to stay, we're a place where guests come to make memories, discover new experiences, and feel truly cared for. As Property Supervisor, you'll play a crucial role in bringing that magic to life. Role Purpose: The Property Supervisor supports the smooth running of hotel maintenance, ensuring safe, functional, and well-presented buildings, systems, and facilities. The position supports guest experience, resolves issues promptly, and ensures safety, compliance, and operational efficiency throughout the shift. It provides leadership, coordination, and decision-making when department heads are not present, playing a key role in upholding brand standards and supporting commercial performance. This role ensures continuity, strong communication, and effective crisis management to deliver a seamless guest experience. Responsibilities: Operational Oversight Act as the on-shift leader across the department. Monitor operational standards and efficiency in all areas. Coordinate with department managers to resolve issues promptly. Guest Service & Experience Serve as the main guest contact during the shift. Handle queries, complaints, VIPs, and special requests professionally. Maintain visibility in public areas to support engagement and satisfaction. Team Support & Leadership Provide on-shift support and guidance to teams across all departments. Reallocate resources during busy periods to maintain service levels. Motivate teams and lead by example with a positive, collaborative approach. Health, Safety & Compliance Ensure adherence to H&S regulations, hygiene standards, and company policies. Act as the person responsible for emergency procedures, fire safety, and first aid. Complete incident reports and escalate as needed. Financial & Commercial Awareness Monitor upselling opportunities across rooms, F&B, leisure, and retail. Ensure correct cash handling and billing processes. Support cost control while protecting guest experience. Communication & Reporting Conduct thorough shift handovers to ensure smooth continuity. Prepare shift reports on key events, feedback, and challenges. Communicate urgent matters to senior leadership promptly. Event & Function Support Liaise with organisers and internal teams to ensure requirements are met. Problem Solving & Crisis Management Take decisive action during emergencies or unexpected issues. Coordinate teams to minimise disruption and ensure guest safety Behaviours, Skills & Experience Hotel operations Guest service standards and complaint handling techniques. Health & safety, fire safety, hygiene standards, and emergency protocols. Strong understanding of general maintenance practices Knowledge of safe equipment/machinery operation Confident in managing guest queries and complaints. Able to coordinate multiple departments simultaneously. Strong communication, organisation, and time management skills. Ready to discover your glow? Be part of something more than a hotel - where your personality shines and your ideas matter. Inclusion Statement Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share. We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at: Please note: Unsolicited CV's from agencies will not be considered
May 08, 2026
Full time
Property Supervisor Join our team at Sinah Warren part of the Warner Hotels Group. Set within magnificent grounds, Sinah Warren is part of the Warner Hotels Group. This beautiful, coastal, 258-bedroom hotel with a theatre, purpose-built spa, and leisure facilities (including gym and both indoor and outdoor pools), restaurant and bar is located on Hayling Island off the Hampshire coast close to Portsmouth. Looking to take the next step in your career? At Warner Hotels, you can discover your glow, as we believe people thrive when their unique strengths and personality are nurtured. Here, you're free to be yourself, make an impact, and thrive in a tight-knit team that creates truly unique guest experiences. At Warner Hotels, we're more than just a place to stay, we're a place where guests come to make memories, discover new experiences, and feel truly cared for. As Property Supervisor, you'll play a crucial role in bringing that magic to life. Role Purpose: The Property Supervisor supports the smooth running of hotel maintenance, ensuring safe, functional, and well-presented buildings, systems, and facilities. The position supports guest experience, resolves issues promptly, and ensures safety, compliance, and operational efficiency throughout the shift. It provides leadership, coordination, and decision-making when department heads are not present, playing a key role in upholding brand standards and supporting commercial performance. This role ensures continuity, strong communication, and effective crisis management to deliver a seamless guest experience. Responsibilities: Operational Oversight Act as the on-shift leader across the department. Monitor operational standards and efficiency in all areas. Coordinate with department managers to resolve issues promptly. Guest Service & Experience Serve as the main guest contact during the shift. Handle queries, complaints, VIPs, and special requests professionally. Maintain visibility in public areas to support engagement and satisfaction. Team Support & Leadership Provide on-shift support and guidance to teams across all departments. Reallocate resources during busy periods to maintain service levels. Motivate teams and lead by example with a positive, collaborative approach. Health, Safety & Compliance Ensure adherence to H&S regulations, hygiene standards, and company policies. Act as the person responsible for emergency procedures, fire safety, and first aid. Complete incident reports and escalate as needed. Financial & Commercial Awareness Monitor upselling opportunities across rooms, F&B, leisure, and retail. Ensure correct cash handling and billing processes. Support cost control while protecting guest experience. Communication & Reporting Conduct thorough shift handovers to ensure smooth continuity. Prepare shift reports on key events, feedback, and challenges. Communicate urgent matters to senior leadership promptly. Event & Function Support Liaise with organisers and internal teams to ensure requirements are met. Problem Solving & Crisis Management Take decisive action during emergencies or unexpected issues. Coordinate teams to minimise disruption and ensure guest safety Behaviours, Skills & Experience Hotel operations Guest service standards and complaint handling techniques. Health & safety, fire safety, hygiene standards, and emergency protocols. Strong understanding of general maintenance practices Knowledge of safe equipment/machinery operation Confident in managing guest queries and complaints. Able to coordinate multiple departments simultaneously. Strong communication, organisation, and time management skills. Ready to discover your glow? Be part of something more than a hotel - where your personality shines and your ideas matter. Inclusion Statement Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share. We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at: Please note: Unsolicited CV's from agencies will not be considered
Closing date: 08-05-2026 Funeral Director £29,776 per annum (£15.27 per hour) plus benefits Full time 37.5 hours per week, Monday to Friday varied shifts between 8am-8pm - as part of this role, you'll also be part of the on call rota Lancaster, LA1 1XQ No experience needed. Please note all positions within Funeralcare can involve direct physical contact with the deceased as part of normal duties - the amount of contact will differ dependant on role applied for. Typical duties include but are not limited to preparation, transportation, and personal care of the deceased to be carried out with professionalism, dignity, respect and adherence to health and safety standards. Please carefully consider your comfort levels with these responsibilities before applying. We're looking for an empathetic and commercially minded person to join the Co-op Funeralcare team. You don't need industry experience. If you have great people skills, and a real commercial focus, you could be perfect for this role. At Co-op Funeralcare, we provide a caring and compassionate service when families need it most. As a funeral director, you'll be right at the heart of that service. You'll balance your time between managerial and business tasks, and building strong, trusting relationships with clients. At the Co-op, you'll be part of something meaningful. Join us today. What you'll do • make sure client needs, service levels and KPIs are met • be clients' main point of contact; supporting and guiding with the help of the wider team • support funerals - conducting the ceremony, leading the team and carrying the deceased when necessary • make sure all regulated work, including funeral planning appointments, is referred to a 'certified colleague' • build and maintain relationships with the team, clients and the community This role would suit people who have • a commercial mind-set and experience in a managerial role • a true customer focus and a real passion for delivering a great service • the ability to capture intricate detail and make sure it is reflected in the service we deliver • compassion, understanding and empathy, and the ability to keep a cool head under pressure • a UK manual driving licence Why Co-op? At Co-op, we're owned by our members. And because we're owned by you, we can do right by you. So when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive, so you'll also receive: • 30% off Co-op branded products in our food stores all year-round • 10% off other brands in our food stores all year-round • discounts on other Co-op products and services • 23 days holidays (pro rata, rising with service) • a pension with up to 10% employer contributions • access to our Employee Assistance Programme which offers confidential advice and support on anything you're struggling with, 24 hours a day • access to virtual GP and free eye tests • endless career development opportunities including apprenticeships • friendly, supportive team and the knowledge that you make a huge difference to your community • access to Stream - a money management app that gives you access to a percentage of your pay as you earn it Building an inclusive work environment We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at Your Co-op Application Journey and our inclusion commitments at Diversity and inclusion at Co-op As part of your application you'll need to complete an online assessment. It will take you around 20 minutes to complete this test. If you're successful in your application, we'll perform some background checks as part of our pre-employment screening process. These will include a DBS (disclosure and barring service) and adverse media checks, and an occupational health questionnaire (to ensure you are fit to perform the role). We'll also check your social media activity on platforms like Facebook, Twitter and Instagram. Any offer of employment made will be conditional upon the completion of pre-employment screening checks.
May 08, 2026
Full time
Closing date: 08-05-2026 Funeral Director £29,776 per annum (£15.27 per hour) plus benefits Full time 37.5 hours per week, Monday to Friday varied shifts between 8am-8pm - as part of this role, you'll also be part of the on call rota Lancaster, LA1 1XQ No experience needed. Please note all positions within Funeralcare can involve direct physical contact with the deceased as part of normal duties - the amount of contact will differ dependant on role applied for. Typical duties include but are not limited to preparation, transportation, and personal care of the deceased to be carried out with professionalism, dignity, respect and adherence to health and safety standards. Please carefully consider your comfort levels with these responsibilities before applying. We're looking for an empathetic and commercially minded person to join the Co-op Funeralcare team. You don't need industry experience. If you have great people skills, and a real commercial focus, you could be perfect for this role. At Co-op Funeralcare, we provide a caring and compassionate service when families need it most. As a funeral director, you'll be right at the heart of that service. You'll balance your time between managerial and business tasks, and building strong, trusting relationships with clients. At the Co-op, you'll be part of something meaningful. Join us today. What you'll do • make sure client needs, service levels and KPIs are met • be clients' main point of contact; supporting and guiding with the help of the wider team • support funerals - conducting the ceremony, leading the team and carrying the deceased when necessary • make sure all regulated work, including funeral planning appointments, is referred to a 'certified colleague' • build and maintain relationships with the team, clients and the community This role would suit people who have • a commercial mind-set and experience in a managerial role • a true customer focus and a real passion for delivering a great service • the ability to capture intricate detail and make sure it is reflected in the service we deliver • compassion, understanding and empathy, and the ability to keep a cool head under pressure • a UK manual driving licence Why Co-op? At Co-op, we're owned by our members. And because we're owned by you, we can do right by you. So when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive, so you'll also receive: • 30% off Co-op branded products in our food stores all year-round • 10% off other brands in our food stores all year-round • discounts on other Co-op products and services • 23 days holidays (pro rata, rising with service) • a pension with up to 10% employer contributions • access to our Employee Assistance Programme which offers confidential advice and support on anything you're struggling with, 24 hours a day • access to virtual GP and free eye tests • endless career development opportunities including apprenticeships • friendly, supportive team and the knowledge that you make a huge difference to your community • access to Stream - a money management app that gives you access to a percentage of your pay as you earn it Building an inclusive work environment We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at Your Co-op Application Journey and our inclusion commitments at Diversity and inclusion at Co-op As part of your application you'll need to complete an online assessment. It will take you around 20 minutes to complete this test. If you're successful in your application, we'll perform some background checks as part of our pre-employment screening process. These will include a DBS (disclosure and barring service) and adverse media checks, and an occupational health questionnaire (to ensure you are fit to perform the role). We'll also check your social media activity on platforms like Facebook, Twitter and Instagram. Any offer of employment made will be conditional upon the completion of pre-employment screening checks.
Description The Supervisor Plus role is new to Butlin's and presents an amazing opportunity. This individual will be the main point of contact for team during their working day and the individual ensuring that standards are checked and compliance is high across the department. They are the hands on operational driver of success. Reporting to the Manager, the Supervisor Plus will ensure daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high. The Supervisor Plus will cover accommodation primarily on our intake days on Monday and Friday and will work flexibly across departments where needed for the remainder of the week, focusing attentions where we need to ensure standards are high and our that our guests receive an amazing experience. The Monday and Friday requirement in accommodation is the minimum, but the Supervisor Plus may support outside of these days based on operational requirements. You will support and coach the team to ensure the deliver a great experience and are also driving any key targets such as add on sales or promotions. All Supervisor Plus Accountabilities Be the operational hands on person, ensuring that team are working effectively on all key tasks and objectives. This will vary based on the department you are based. Ensuring team are being coached to deliver key targets linked to the department - e.g. retail upselling Responsibility for CAFF audits in accommodation Responsibility for other departmental audits based on the area based e.g. sales targets/ perfect serve etc. Driving add on sales and promotions where appropriate Ensuring all stock/ proposition is available for guests. Monitoring consistent delivery of a quality guest experience in line with brand/venue guidelines. Ensuring any guest feedback is captured. Monitors NPS and takes action where possible on guest feedback. Coach and develop the team to ensure departmental plans are met. Be a champion of the Butlin's Values and Leadership Behaviours. Ensure we always have a focus on RPRPRT in the way we rota team. Be the champion for communication in your area, ensuring that key communication is always delivered from Managers to teams and that plans are executed effectively. Build and maintain strong relationships across the resort, other resorts, and Butlins central support teams. Responsibility, where required, for people support of the department, including all people tasks from onboarding through the employee life cycle. Employee life cycle refers to PDP's, performance management, required training, and any formal HR process. Be the front facing, operational delivery responsible person - turning audits and observations into action. Role Details: Supervisor Plus - Buffets Key Focus Areas Outside of Accommodation As part of the wider resort leadership team, the Supervisor Plus will also support operational excellence within our Buffets venues. The following areas outline the core expectations and focus points: 1. Food Safety Champion Lead by example in maintaining the highest standards of food safety and hygiene. Ensure all team members follow correct procedures, including temperature checks, allergen management, safe food handling, and cleaning routines. Support regular compliance audits and immediately address any issues or risks. Promote a culture where food safety is everyone's responsibility. 2. Creating a Warm, Welcoming Dining Experience Ensure guests are greeted with a friendly, attentive, and personalised welcome that reflects the Butlin's brand. Maintain an environment where families feel comfortable, relaxed, and well looked after. Step in to support guest queries and resolve issues promptly with empathy and professionalism. Role-model exceptional service standards to the team at all times. 3. Bay Replenishment & Food Quality Oversee the smooth, timely replenishment of all food bays to maintain steady availability of hot and cold items. Work closely with kitchen teams to ensure portions, presentation, and temperatures meet quality expectations. Anticipate busy periods and adjust staffing or replenishment flow to avoid delays or shortages. Ensure the buffet always looks abundant, clean, and appealing to guests. 4. Coaching & Developing the Team Provide on-shift coaching to help team members build confidence and capability. Offer feedback that is constructive, timely, and focused on both performance and behaviour. Support training of new starters, ensuring they understand buffet standards, guest interaction expectations, and food safety practices. Build a positive team culture where everyone feels valued, supported, and encouraged to grow. Supervisor Plus - Bars & Shops Key Focus Areas Outside of Accommodation In addition to their responsibilities within the Accommodation team, the Supervisor Plus will also support the smooth operation and commercial performance of our Bars & Shops venues. The following areas outline the core responsibilities and focus points for this part of the role: 1. Coaching & Developing the Team Support team members in delivering exceptional guest experience across all Bars & Shops locations. Provide powerful coaching conversations on-shift focused on service confidence, great guest interactions, and consistent delivery of brand standards. Develop team capability in sales behaviours, including upselling, cross-selling, and product knowledge. Create a motivating, supportive environment where team members feel confident to engage guests and drive results. 2. Driving Sales & Spend Per Head Actively drive revenue by supporting the team to maximise Spend Per Head through: B-Serve: Encouraging efficient ordering and guest confidence using the platform. Team behaviours: Coaching strong suggestive selling and product recommendations. RPRPRT: Reinforcing the "Right Product, Right Place, Right Time" philosophy to ensure guests always have access to what they want, when they want it. Celebrate sales successes and share best practice to help the team continually improve. 3. Reducing Queues & Dynamic Deployment Monitor guest flow and proactively move team members to where they are needed most. Reduce queues by adjusting roles on the spot, or repositioning team during peak times. Ensure guests experience minimal waiting and consistent, high-quality service. Support an agile, guest led way of working where the team responds quickly to changing demands. 4. Good Stock Practices Maintain strong stock control across Bars & Shops venues, ensuring availability without overstocking. Support accurate stock rotation, waste reduction, and compliance with stock handling procedures. Work with venue leadership to monitor variances and reinforce good habits with the team. 5. Operating in Line with Brand Standards Ensure venues are opened, operated, and closed following Butlin's brand standards and operational procedures. Maintain a safe, clean, well-presented environment at all times. Support the team in delivering consistent product quality, accurate transactions, and great guest interactions. Carry out on-shift checks to ensure compliance, guest satisfaction, and operational readiness. Supervisor Plus - Restaurants & QSRs Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest focused operation of our Restaurants and Quick Service Restaurants (QSRs). The following areas outline the key expectations for this part of the role: 1. Championing Food Safety Lead by example in consistently applying food safety and hygiene standards. Ensure all team members follow correct procedures, including allergen management, temperature checks, and appropriate cleaning cycles. Support compliance checks throughout service, swiftly acting on any issues. Foster a culture where food safety is understood, valued, and upheld by every team member. 2. Delivering a Warm, Welcoming Dining Experience Ensure every guest receives a friendly, engaging welcome that sets the tone for their meal. Create a relaxed, family friendly environment where guests feel supported and well looked after. Step in to resolve concerns quickly and confidently, maintaining a problems solving mindset. Demonstrate exceptional service behaviours for the team to model. 3. Coaching & Developing the Team Provide on shift coaching to support effective floor management, guest interaction, and service flow. Develop team capability in confidently engaging with guests, anticipating needs, and delivering smooth, attentive service. Support new team members with structured introductions to service standards and guest service expectations. Encourage a culture of continuous improvement, confidence, and positivity. 4 . click apply for full job details
May 08, 2026
Full time
Description The Supervisor Plus role is new to Butlin's and presents an amazing opportunity. This individual will be the main point of contact for team during their working day and the individual ensuring that standards are checked and compliance is high across the department. They are the hands on operational driver of success. Reporting to the Manager, the Supervisor Plus will ensure daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high. The Supervisor Plus will cover accommodation primarily on our intake days on Monday and Friday and will work flexibly across departments where needed for the remainder of the week, focusing attentions where we need to ensure standards are high and our that our guests receive an amazing experience. The Monday and Friday requirement in accommodation is the minimum, but the Supervisor Plus may support outside of these days based on operational requirements. You will support and coach the team to ensure the deliver a great experience and are also driving any key targets such as add on sales or promotions. All Supervisor Plus Accountabilities Be the operational hands on person, ensuring that team are working effectively on all key tasks and objectives. This will vary based on the department you are based. Ensuring team are being coached to deliver key targets linked to the department - e.g. retail upselling Responsibility for CAFF audits in accommodation Responsibility for other departmental audits based on the area based e.g. sales targets/ perfect serve etc. Driving add on sales and promotions where appropriate Ensuring all stock/ proposition is available for guests. Monitoring consistent delivery of a quality guest experience in line with brand/venue guidelines. Ensuring any guest feedback is captured. Monitors NPS and takes action where possible on guest feedback. Coach and develop the team to ensure departmental plans are met. Be a champion of the Butlin's Values and Leadership Behaviours. Ensure we always have a focus on RPRPRT in the way we rota team. Be the champion for communication in your area, ensuring that key communication is always delivered from Managers to teams and that plans are executed effectively. Build and maintain strong relationships across the resort, other resorts, and Butlins central support teams. Responsibility, where required, for people support of the department, including all people tasks from onboarding through the employee life cycle. Employee life cycle refers to PDP's, performance management, required training, and any formal HR process. Be the front facing, operational delivery responsible person - turning audits and observations into action. Role Details: Supervisor Plus - Buffets Key Focus Areas Outside of Accommodation As part of the wider resort leadership team, the Supervisor Plus will also support operational excellence within our Buffets venues. The following areas outline the core expectations and focus points: 1. Food Safety Champion Lead by example in maintaining the highest standards of food safety and hygiene. Ensure all team members follow correct procedures, including temperature checks, allergen management, safe food handling, and cleaning routines. Support regular compliance audits and immediately address any issues or risks. Promote a culture where food safety is everyone's responsibility. 2. Creating a Warm, Welcoming Dining Experience Ensure guests are greeted with a friendly, attentive, and personalised welcome that reflects the Butlin's brand. Maintain an environment where families feel comfortable, relaxed, and well looked after. Step in to support guest queries and resolve issues promptly with empathy and professionalism. Role-model exceptional service standards to the team at all times. 3. Bay Replenishment & Food Quality Oversee the smooth, timely replenishment of all food bays to maintain steady availability of hot and cold items. Work closely with kitchen teams to ensure portions, presentation, and temperatures meet quality expectations. Anticipate busy periods and adjust staffing or replenishment flow to avoid delays or shortages. Ensure the buffet always looks abundant, clean, and appealing to guests. 4. Coaching & Developing the Team Provide on-shift coaching to help team members build confidence and capability. Offer feedback that is constructive, timely, and focused on both performance and behaviour. Support training of new starters, ensuring they understand buffet standards, guest interaction expectations, and food safety practices. Build a positive team culture where everyone feels valued, supported, and encouraged to grow. Supervisor Plus - Bars & Shops Key Focus Areas Outside of Accommodation In addition to their responsibilities within the Accommodation team, the Supervisor Plus will also support the smooth operation and commercial performance of our Bars & Shops venues. The following areas outline the core responsibilities and focus points for this part of the role: 1. Coaching & Developing the Team Support team members in delivering exceptional guest experience across all Bars & Shops locations. Provide powerful coaching conversations on-shift focused on service confidence, great guest interactions, and consistent delivery of brand standards. Develop team capability in sales behaviours, including upselling, cross-selling, and product knowledge. Create a motivating, supportive environment where team members feel confident to engage guests and drive results. 2. Driving Sales & Spend Per Head Actively drive revenue by supporting the team to maximise Spend Per Head through: B-Serve: Encouraging efficient ordering and guest confidence using the platform. Team behaviours: Coaching strong suggestive selling and product recommendations. RPRPRT: Reinforcing the "Right Product, Right Place, Right Time" philosophy to ensure guests always have access to what they want, when they want it. Celebrate sales successes and share best practice to help the team continually improve. 3. Reducing Queues & Dynamic Deployment Monitor guest flow and proactively move team members to where they are needed most. Reduce queues by adjusting roles on the spot, or repositioning team during peak times. Ensure guests experience minimal waiting and consistent, high-quality service. Support an agile, guest led way of working where the team responds quickly to changing demands. 4. Good Stock Practices Maintain strong stock control across Bars & Shops venues, ensuring availability without overstocking. Support accurate stock rotation, waste reduction, and compliance with stock handling procedures. Work with venue leadership to monitor variances and reinforce good habits with the team. 5. Operating in Line with Brand Standards Ensure venues are opened, operated, and closed following Butlin's brand standards and operational procedures. Maintain a safe, clean, well-presented environment at all times. Support the team in delivering consistent product quality, accurate transactions, and great guest interactions. Carry out on-shift checks to ensure compliance, guest satisfaction, and operational readiness. Supervisor Plus - Restaurants & QSRs Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest focused operation of our Restaurants and Quick Service Restaurants (QSRs). The following areas outline the key expectations for this part of the role: 1. Championing Food Safety Lead by example in consistently applying food safety and hygiene standards. Ensure all team members follow correct procedures, including allergen management, temperature checks, and appropriate cleaning cycles. Support compliance checks throughout service, swiftly acting on any issues. Foster a culture where food safety is understood, valued, and upheld by every team member. 2. Delivering a Warm, Welcoming Dining Experience Ensure every guest receives a friendly, engaging welcome that sets the tone for their meal. Create a relaxed, family friendly environment where guests feel supported and well looked after. Step in to resolve concerns quickly and confidently, maintaining a problems solving mindset. Demonstrate exceptional service behaviours for the team to model. 3. Coaching & Developing the Team Provide on shift coaching to support effective floor management, guest interaction, and service flow. Develop team capability in confidently engaging with guests, anticipating needs, and delivering smooth, attentive service. Support new team members with structured introductions to service standards and guest service expectations. Encourage a culture of continuous improvement, confidence, and positivity. 4 . click apply for full job details
Position: Head Buyer Location: West Yorkshire Salary: 45K- 50K Nicholas Associates have an excellent opportunity for a proactive and detail-oriented Buyer to manage the end-to-end procurement of goods and services. This role is critical in ensuring engineering requirements are accurately communicated, purchase orders are effectively managed, and supplier performance supports the delivery demands of a fast-paced environment. Key Responsibilities: Raise and manage purchase orders, ensuring all engineering specifications and requirements are clearly defined and fully authorised. Coordinate closely with suppliers to expedite deliveries, track progress, and provide timely updates to internal stakeholders. Resolve non-conformances quickly and effectively to minimise disruption to operations. Review and validate supplier commercial terms, including payment terms, delivery conditions, and contractual obligations, ensuring alignment with company standards. Lead tender processes, including supplier selection and contract creation, with clearly defined deliverables and terms. Develop and maintain a high-performing, strategic supplier base. Conduct supplier audits to ensure quality, performance, and compliance standards are met. Monitor supplier acknowledgements and challenge discrepancies where necessary. Drive value by ensuring goods and services are delivered on time, within budget, and to required quality standards. Negotiate contracts to achieve the best commercial outcomes for the business. Continuously review and optimise the supplier base to maximise value and efficiency. Support team performance objectives and contribute to continuous improvement initiatives. Promote the value of procurement across the wider business to enhance collaboration and commercial impact. Adhere to all Health & Safety policies and company procedures. Skills & Experience Proven experience in procurement within a fast-paced engineering or manufacturing environment. Experience in the automotive sector is advantageous. Ability to interpret technical drawings; experience sourcing mechanical or composite parts. Strong problem-solving skills with the ability to work independently and collaboratively. Positive, adaptable mindset with a willingness to support wider team objectives. Excellent communication, negotiation, and stakeholder management skills. About Us We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies Privacy Notice.
May 08, 2026
Full time
Position: Head Buyer Location: West Yorkshire Salary: 45K- 50K Nicholas Associates have an excellent opportunity for a proactive and detail-oriented Buyer to manage the end-to-end procurement of goods and services. This role is critical in ensuring engineering requirements are accurately communicated, purchase orders are effectively managed, and supplier performance supports the delivery demands of a fast-paced environment. Key Responsibilities: Raise and manage purchase orders, ensuring all engineering specifications and requirements are clearly defined and fully authorised. Coordinate closely with suppliers to expedite deliveries, track progress, and provide timely updates to internal stakeholders. Resolve non-conformances quickly and effectively to minimise disruption to operations. Review and validate supplier commercial terms, including payment terms, delivery conditions, and contractual obligations, ensuring alignment with company standards. Lead tender processes, including supplier selection and contract creation, with clearly defined deliverables and terms. Develop and maintain a high-performing, strategic supplier base. Conduct supplier audits to ensure quality, performance, and compliance standards are met. Monitor supplier acknowledgements and challenge discrepancies where necessary. Drive value by ensuring goods and services are delivered on time, within budget, and to required quality standards. Negotiate contracts to achieve the best commercial outcomes for the business. Continuously review and optimise the supplier base to maximise value and efficiency. Support team performance objectives and contribute to continuous improvement initiatives. Promote the value of procurement across the wider business to enhance collaboration and commercial impact. Adhere to all Health & Safety policies and company procedures. Skills & Experience Proven experience in procurement within a fast-paced engineering or manufacturing environment. Experience in the automotive sector is advantageous. Ability to interpret technical drawings; experience sourcing mechanical or composite parts. Strong problem-solving skills with the ability to work independently and collaboratively. Positive, adaptable mindset with a willingness to support wider team objectives. Excellent communication, negotiation, and stakeholder management skills. About Us We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies Privacy Notice.
