To provide strong, visible leadership and strategic oversight of a 40-bed nursing and residential care home specialising in dementia care. The Operations Manager will ensure the delivery of high-quality regulatory compliance, financial sustainability, and continuous service improvement. Key Responsibilities 1. Leadership & Management Provide clear leadership to the administrative and domestic team Foster a positive, inclusive, and accountable workplace culture Oversee recruitment, retention, and development of staff Implement systems and processes to support high quality care and improve operational efficiency Ensure effective use of clinical systems and digital services Lead on policies and HR processes 2. Strategic Oversight Contribute to and implement the organisation s strategic plan Identify growth opportunities and service improvements Monitor performance against KPIs and drive continuous improvement Lead change management initiatives 3. Quality & Compliance Ensure compliance with regulatory standards (e.g. Care Quality Commission requirements) Oversee audits, inspections, and action plans Maintain high standards of clinical governance and safeguarding Ensure robust policies and procedures are in place and followed 4. Operational Management Ensure safe staffing levels and effective rota management for the administration and domestic team Monitor occupancy levels and admissions processes Manage incidents, complaints, and risk effectively 5. Financial Management Manage budgets, financial planning and reporting Monitor income streams including OCC contracts and self-funding residents. Work with accountants and the finance officer to ensure financial stability Ensure efficient use of resources without compromising care quality Identify opportunities to improve income generation and operational efficiency. 6. Procurement & Resource Management Lead procurement strategy for equipment, supplies, and services Negotiate contracts and maintain supplier performance Ensure value for money and compliance with procurement policies 7. Stakeholder Engagement Build strong relationships with families, and external partners Liaise with local authorities Represent the organisation professionally in all interactions 8. Safeguarding & Risk Management Ensure robust safeguarding practices are embedded Lead on risk assessments and mitigation strategies Promote a culture of safety and transparency Person Specification Essential Qualifications & Experience Proven experience in a senior management role within health or social care Strong knowledge of regulatory frameworks (e.g. Care Quality Commission standards) Demonstrable experience in staff leadership and team development Experience in financial management and budget control Experience in procurement and contract management Desirable Management qualification (e.g. Level 5 Diploma in Leadership for Health & Social Care) Experience managing care services Skills & Competencies Leadership Strong, confident, and empathetic leadership style Ability to motivate and inspire teams Strategic Thinking Ability to think long-term and align operations with organisational goals Data-driven decision-making Communication Excellent verbal and written communication skills Ability to engage effectively with diverse stakeholders Operational Excellence Strong organisational and problem-solving skills Ability to manage competing priorities Financial & Commercial Awareness Understanding of budgets, cost control, and financial reporting Commercial awareness in procurement and service delivery Personal Attributes Compassionate and values-driven Resilient and adaptable High integrity and professionalism Key Performance Indicators (KPIs) Regulatory inspection ratings (e.g. Care Quality Commission) Occupancy rates Staff turnover and retention Budget adherence Resident and family satisfaction Working Conditions On-site role, with participation in the on-call rota out of hours Other Requirements Enhanced DBS check Right to work in the UK Vale House is a not-for-profit Dementia Care Home specialising in the highly skilled care required for people who have complex needs arising from dementia. Its specialist care is much sought after and is provided in a light bright building which was purpose built in 2012 just outside Oxford, between Littlemore and Sandford-on-Thames. The forty individual en-suite rooms, which are all outward looking, are built around a figure of eight with internal courtyard gardens where residents can walk safely and securely. Founded in 1990 Vale House has one clear purpose: to care for people with dementia however severe or complicated, and to support their families. The quality of the work of Vale House rests on the skill and commitment of the staff who are chosen with care, well taught and then helped to learn further and work closely as a team. Support for families is a defining characteristic of Vale House, and unusually Vale House has dedicated family support workers, committed to supporting the family and friends of each resident. This commitment contributes greatly to the inclusive friendly environment which so many family and visitors comment on. Vale House is registered as an independent charity with the Charity Commission and with Companies House and conforms to the standards and procedures required by those two bodies. It is governed by a committed Board of Directors (unpaid) who are also the Trustees of the charity.
May 28, 2026
Full time
To provide strong, visible leadership and strategic oversight of a 40-bed nursing and residential care home specialising in dementia care. The Operations Manager will ensure the delivery of high-quality regulatory compliance, financial sustainability, and continuous service improvement. Key Responsibilities 1. Leadership & Management Provide clear leadership to the administrative and domestic team Foster a positive, inclusive, and accountable workplace culture Oversee recruitment, retention, and development of staff Implement systems and processes to support high quality care and improve operational efficiency Ensure effective use of clinical systems and digital services Lead on policies and HR processes 2. Strategic Oversight Contribute to and implement the organisation s strategic plan Identify growth opportunities and service improvements Monitor performance against KPIs and drive continuous improvement Lead change management initiatives 3. Quality & Compliance Ensure compliance with regulatory standards (e.g. Care Quality Commission requirements) Oversee audits, inspections, and action plans Maintain high standards of clinical governance and safeguarding Ensure robust policies and procedures are in place and followed 4. Operational Management Ensure safe staffing levels and effective rota management for the administration and domestic team Monitor occupancy levels and admissions processes Manage incidents, complaints, and risk effectively 5. Financial Management Manage budgets, financial planning and reporting Monitor income streams including OCC contracts and self-funding residents. Work with accountants and the finance officer to ensure financial stability Ensure efficient use of resources without compromising care quality Identify opportunities to improve income generation and operational efficiency. 6. Procurement & Resource Management Lead procurement strategy for equipment, supplies, and services Negotiate contracts and maintain supplier performance Ensure value for money and compliance with procurement policies 7. Stakeholder Engagement Build strong relationships with families, and external partners Liaise with local authorities Represent the organisation professionally in all interactions 8. Safeguarding & Risk Management Ensure robust safeguarding practices are embedded Lead on risk assessments and mitigation strategies Promote a culture of safety and transparency Person Specification Essential Qualifications & Experience Proven experience in a senior management role within health or social care Strong knowledge of regulatory frameworks (e.g. Care Quality Commission standards) Demonstrable experience in staff leadership and team development Experience in financial management and budget control Experience in procurement and contract management Desirable Management qualification (e.g. Level 5 Diploma in Leadership for Health & Social Care) Experience managing care services Skills & Competencies Leadership Strong, confident, and empathetic leadership style Ability to motivate and inspire teams Strategic Thinking Ability to think long-term and align operations with organisational goals Data-driven decision-making Communication Excellent verbal and written communication skills Ability to engage effectively with diverse stakeholders Operational Excellence Strong organisational and problem-solving skills Ability to manage competing priorities Financial & Commercial Awareness Understanding of budgets, cost control, and financial reporting Commercial awareness in procurement and service delivery Personal Attributes Compassionate and values-driven Resilient and adaptable High integrity and professionalism Key Performance Indicators (KPIs) Regulatory inspection ratings (e.g. Care Quality Commission) Occupancy rates Staff turnover and retention Budget adherence Resident and family satisfaction Working Conditions On-site role, with participation in the on-call rota out of hours Other Requirements Enhanced DBS check Right to work in the UK Vale House is a not-for-profit Dementia Care Home specialising in the highly skilled care required for people who have complex needs arising from dementia. Its specialist care is much sought after and is provided in a light bright building which was purpose built in 2012 just outside Oxford, between Littlemore and Sandford-on-Thames. The forty individual en-suite rooms, which are all outward looking, are built around a figure of eight with internal courtyard gardens where residents can walk safely and securely. Founded in 1990 Vale House has one clear purpose: to care for people with dementia however severe or complicated, and to support their families. The quality of the work of Vale House rests on the skill and commitment of the staff who are chosen with care, well taught and then helped to learn further and work closely as a team. Support for families is a defining characteristic of Vale House, and unusually Vale House has dedicated family support workers, committed to supporting the family and friends of each resident. This commitment contributes greatly to the inclusive friendly environment which so many family and visitors comment on. Vale House is registered as an independent charity with the Charity Commission and with Companies House and conforms to the standards and procedures required by those two bodies. It is governed by a committed Board of Directors (unpaid) who are also the Trustees of the charity.
Salary - £51,233 Work Type - Onsite Job Location - Franklaw Water Treatment Works, Catterall Lane, Catterall, Preston, Lancashire, PR3 0PJ Role Type - Permanent Employment Type - Full Time Working Hours - United Utilities' (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society. We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves. We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of. We've got a lot to offer. You'll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution. Benefits A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover Up to 7.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements A comprehensive healthcare plan through our company-funded scheme MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions Best Doctors Salary Finance Wealth at Work courses Deals and discounts EVolve Car Scheme Employee Assistance Plan Mental health first aiders ShareBuy MORE Choices flexible benefits Enhanced parental leave schemes What You Will Be Doing: Team leadership & operational management: Lead and manage a team of up to 20 staff at a strategic water production site, ensuring effective operations and maintenance performance. Safety, compliance & quality: Ensure full adherence to health, safety, security, and regulatory standards while delivering high-quality water supply. Performance & cost efficiency: Drive business performance, meet financial targets, and deliver efficient operations at the lowest sustainable cost. Asset & production management: Oversee operation and maintenance of assets to meet production plans, ensuring alignment with quality standards and stakeholder requirements. Continuous improvement & project support: Identify and resolve operational issues, lead performance improvements, and act as a key contact for asset upgrades, design, and commissioning activities. What We Are Looking For: Qualifications & technical background: HNC/HND (or equivalent) in a technical/numerate discipline is ideal, with a full driving licence and understanding of water production operations and regulatory frameworks. Leadership & team performance: Strong managerial skills with the ability to lead, motivate, and deliver high performance across a 24/7 operational team with experience managing a shift rota. Communication & collaboration: Effective communicator, able to engage and liaise with internal stakeholders and support colleagues. Analytical & problem-solving skills: Capable of analysing technical and operational issues, driving solutions, and knowing when to escalate for support. Experience & commercial awareness: Background in process environments with technical and people management experience, plus understanding of operations, maintenance strategies, and cost-effective asset performance. Additional Information: This role will support the Production Manager (Strategic Site) in balancing financial, customer service, regulatory compliance and people priorities in order to deliver the business plan and sustainable and effective operations and maintenance regimes. We rely on every employee to ensure our customers receive the best possible service, day in, day out. In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will really kick start a thriving career here at UU.
May 28, 2026
Full time
Salary - £51,233 Work Type - Onsite Job Location - Franklaw Water Treatment Works, Catterall Lane, Catterall, Preston, Lancashire, PR3 0PJ Role Type - Permanent Employment Type - Full Time Working Hours - United Utilities' (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society. We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves. We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of. We've got a lot to offer. You'll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution. Benefits A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover Up to 7.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements A comprehensive healthcare plan through our company-funded scheme MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions Best Doctors Salary Finance Wealth at Work courses Deals and discounts EVolve Car Scheme Employee Assistance Plan Mental health first aiders ShareBuy MORE Choices flexible benefits Enhanced parental leave schemes What You Will Be Doing: Team leadership & operational management: Lead and manage a team of up to 20 staff at a strategic water production site, ensuring effective operations and maintenance performance. Safety, compliance & quality: Ensure full adherence to health, safety, security, and regulatory standards while delivering high-quality water supply. Performance & cost efficiency: Drive business performance, meet financial targets, and deliver efficient operations at the lowest sustainable cost. Asset & production management: Oversee operation and maintenance of assets to meet production plans, ensuring alignment with quality standards and stakeholder requirements. Continuous improvement & project support: Identify and resolve operational issues, lead performance improvements, and act as a key contact for asset upgrades, design, and commissioning activities. What We Are Looking For: Qualifications & technical background: HNC/HND (or equivalent) in a technical/numerate discipline is ideal, with a full driving licence and understanding of water production operations and regulatory frameworks. Leadership & team performance: Strong managerial skills with the ability to lead, motivate, and deliver high performance across a 24/7 operational team with experience managing a shift rota. Communication & collaboration: Effective communicator, able to engage and liaise with internal stakeholders and support colleagues. Analytical & problem-solving skills: Capable of analysing technical and operational issues, driving solutions, and knowing when to escalate for support. Experience & commercial awareness: Background in process environments with technical and people management experience, plus understanding of operations, maintenance strategies, and cost-effective asset performance. Additional Information: This role will support the Production Manager (Strategic Site) in balancing financial, customer service, regulatory compliance and people priorities in order to deliver the business plan and sustainable and effective operations and maintenance regimes. We rely on every employee to ensure our customers receive the best possible service, day in, day out. In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will really kick start a thriving career here at UU.
Retail Operations Manager - Bluewater Are you ready to lead flawless cash management and stock operations in retail? Our client is looking for a strong retailer / operator to take on this role in their Bluewater flagship store. As an Operations Manager, your primary responsibility will be to elevate store operations to the highest standards. You will inspire the team to deliver excellence in day-to-day operations. Your role is critical in implementing cash and stock operational processes that contribute to the stores long-term success. Key Responsibilities: Operational Excellence: Oversee all aspects of day-to-day store operations (cash/stock), ensuring full adherence to the policies and procedures. Drive operational efficiency by maintaining high standards of cleanliness, stock replenishment, and visual merchandising. Strategically manage stockroom organization, optimizing layout and workflow for peak performance. Lead and monitor the delivery process to meet company productivity and timing objectives. Direct cash desk operations, ensuring accuracy, compliance with security protocols, and smooth transactions. Implement cash management procedures, including auditing and swiftly resolving discrepancies. Ensure optimal stock levels to prevent shortages, leveraging inventory management for revenue growth. Enforce compliance protocols, including cash handling, returns, and transaction policies. Promote good housekeeping practices throughout the store and minimise hazards and risks in the workplace, ensuring wellbeing in the business. Stay informed of safety protocols and promote safe working practices for a secure environment. Team Leadership & Operational Management Lead the operational and cash desk teams, setting clear expectations and delivering ongoing training on Key Performance Indicators (KPIs), best practices. Ensure effective use of digital tools across operational and cash teams to drive efficiency and personalised customer service. Conduct regular performance reviews for the operational teams, providing constructive feedback and promoting continuous improvement. Manage and evaluate the performance of Operation/Cash Supervisors, setting goals, monitoring results, and providing coaching for their development and team management effectiveness. Lead team meetings, encouraging participation, and organizing initiatives to boost motivation and performance across operational and cash functions. Develop comprehensive staff schedules for operational and cash teams, including rotas, daily planners, and holiday allocations, aligned with business needs. Collaborate closely with the Store Director and Customer Experience Manager on employee relations, payroll management, and operational resource allocation to optimise team performance and store efficiency. Collaborate with the recruitment department to attract and hire top talent for the store. Customer Experience & Sales Goals: Exemplify the attitude to drive an exceptional client experience and inspire the team. Support team members in resolving challenging situations to ensure high client satisfaction. Maintain quality control in customer service and promptly address complaints to foster client loyalty. Create synergy between shop floor and back-of-house teams to enhance operational efficiency and service delivery. Educate the team on the impact of operational KPIs and reinforce effective sales techniques to enhance overall performance. Skills: Strong leadership and management skills, capable of motivating and developing a high-performing team. Extensive knowledge of retail operations, policies, and procedures, including stock and cash management. Excellent organisational and time-management skills to prioritize tasks effectively. Strong customer service orientation with proven conflict resolution abilities. Familiarity with digital tools that enhance operational efficiency. Analytical skills to evaluate performance metrics and implement actionable improvement plans. Flexibility to adapt to changing priorities in a fast-paced retail environment. Package: 45,000 + Package + Bonus + Fantastic Benefits By applying for this role, you are consenting for Gravity Recruit Limited to hold and process your data in compliance with the General Data Protection Regulations. Your details will be added to our candidate database and we may process certain information about you for our legitimate business interests in order to provide you with Recruitment Services. Full details can be found in our Data Protection & Privacy Policy at our website. If you wish to exercise your right to access, erase or restrict the holding or processing of your data please contact us through our website and we will respond to your query within 48 hours
May 28, 2026
Full time
Retail Operations Manager - Bluewater Are you ready to lead flawless cash management and stock operations in retail? Our client is looking for a strong retailer / operator to take on this role in their Bluewater flagship store. As an Operations Manager, your primary responsibility will be to elevate store operations to the highest standards. You will inspire the team to deliver excellence in day-to-day operations. Your role is critical in implementing cash and stock operational processes that contribute to the stores long-term success. Key Responsibilities: Operational Excellence: Oversee all aspects of day-to-day store operations (cash/stock), ensuring full adherence to the policies and procedures. Drive operational efficiency by maintaining high standards of cleanliness, stock replenishment, and visual merchandising. Strategically manage stockroom organization, optimizing layout and workflow for peak performance. Lead and monitor the delivery process to meet company productivity and timing objectives. Direct cash desk operations, ensuring accuracy, compliance with security protocols, and smooth transactions. Implement cash management procedures, including auditing and swiftly resolving discrepancies. Ensure optimal stock levels to prevent shortages, leveraging inventory management for revenue growth. Enforce compliance protocols, including cash handling, returns, and transaction policies. Promote good housekeeping practices throughout the store and minimise hazards and risks in the workplace, ensuring wellbeing in the business. Stay informed of safety protocols and promote safe working practices for a secure environment. Team Leadership & Operational Management Lead the operational and cash desk teams, setting clear expectations and delivering ongoing training on Key Performance Indicators (KPIs), best practices. Ensure effective use of digital tools across operational and cash teams to drive efficiency and personalised customer service. Conduct regular performance reviews for the operational teams, providing constructive feedback and promoting continuous improvement. Manage and evaluate the performance of Operation/Cash Supervisors, setting goals, monitoring results, and providing coaching for their development and team management effectiveness. Lead team meetings, encouraging participation, and organizing initiatives to boost motivation and performance across operational and cash functions. Develop comprehensive staff schedules for operational and cash teams, including rotas, daily planners, and holiday allocations, aligned with business needs. Collaborate closely with the Store Director and Customer Experience Manager on employee relations, payroll management, and operational resource allocation to optimise team performance and store efficiency. Collaborate with the recruitment department to attract and hire top talent for the store. Customer Experience & Sales Goals: Exemplify the attitude to drive an exceptional client experience and inspire the team. Support team members in resolving challenging situations to ensure high client satisfaction. Maintain quality control in customer service and promptly address complaints to foster client loyalty. Create synergy between shop floor and back-of-house teams to enhance operational efficiency and service delivery. Educate the team on the impact of operational KPIs and reinforce effective sales techniques to enhance overall performance. Skills: Strong leadership and management skills, capable of motivating and developing a high-performing team. Extensive knowledge of retail operations, policies, and procedures, including stock and cash management. Excellent organisational and time-management skills to prioritize tasks effectively. Strong customer service orientation with proven conflict resolution abilities. Familiarity with digital tools that enhance operational efficiency. Analytical skills to evaluate performance metrics and implement actionable improvement plans. Flexibility to adapt to changing priorities in a fast-paced retail environment. Package: 45,000 + Package + Bonus + Fantastic Benefits By applying for this role, you are consenting for Gravity Recruit Limited to hold and process your data in compliance with the General Data Protection Regulations. Your details will be added to our candidate database and we may process certain information about you for our legitimate business interests in order to provide you with Recruitment Services. Full details can be found in our Data Protection & Privacy Policy at our website. If you wish to exercise your right to access, erase or restrict the holding or processing of your data please contact us through our website and we will respond to your query within 48 hours
HR & People Manager (Technology / Infrastructure) 32,000 + Generous Benefits Package Location: Hybrid Barrow-in-Furness 2-3 days per week, expenses paid for travel Travel: 2-3 days per week in Barrow-in-Furness required Deerfoot Recruitment is delighted to be supporting a leading global consultancy in the search for a People Lead to join their growing team. This is an excellent opportunity for an HR professional with people management experience to play a key role in shaping high-performing, engaged teams within a complex, customer-focused environment. This position requires regular travel to Barrow-in-Furness (2-3 days per week), and candidates must be Sole UK Nationals and eligible for SC clearance. The Role The successful candidate will take ownership of supporting and developing people across multiple accounts, ensuring individuals are empowered to perform at their best. Acting as a key point of contact for people-related matters, you will balance empathy with accountability while driving performance, capability, and engagement. Key responsibilities include: Supporting performance reviews, career conversations, and ongoing people development Driving team objectives and contributing to overall delivery success Acting as an escalation point for people, resource planning, and workforce challenges Supporting resource management, hiring, and cost control activities Working closely with stakeholders to resolve account challenges and improve team effectiveness Facilitating discussions to address concerns and implement best practice approaches Skills & Experience Required Previous experience in HR or people management, including performance management and workforce planning Strong communication skills with the ability to engage across all levels, from engineers to senior stakeholders Experience managing or supporting multidisciplinary teams Ability to handle challenging conversations and drive positive outcomes Good organisational skills and a proactive, solutions-focused approach Desirable: Background in IT, Infrastructure, or End User Services Knowledge of Digital Workplace environments Familiarity with ITIL frameworks Coaching or mentoring experience Financial awareness relating to resource and cost management Working Arrangements This role offers a hybrid working model, combining time across company offices, client sites, and home working. Please note that fully remote working is not available due to the nature of the role. Please apply for more details. People & Performance Manager (IT Services) / HR & People Manager (Technology / Infrastructure) / People Operations Manager (IT Support / End User Services) / IT People Manager (End User Services / Infrastructure) / Resource & People Manager (IT Support) / Workforce & Performance Manager (IT Services) / Service Desk People Manager / End User Services Team Manager (People & Performance) Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
May 28, 2026
Full time
HR & People Manager (Technology / Infrastructure) 32,000 + Generous Benefits Package Location: Hybrid Barrow-in-Furness 2-3 days per week, expenses paid for travel Travel: 2-3 days per week in Barrow-in-Furness required Deerfoot Recruitment is delighted to be supporting a leading global consultancy in the search for a People Lead to join their growing team. This is an excellent opportunity for an HR professional with people management experience to play a key role in shaping high-performing, engaged teams within a complex, customer-focused environment. This position requires regular travel to Barrow-in-Furness (2-3 days per week), and candidates must be Sole UK Nationals and eligible for SC clearance. The Role The successful candidate will take ownership of supporting and developing people across multiple accounts, ensuring individuals are empowered to perform at their best. Acting as a key point of contact for people-related matters, you will balance empathy with accountability while driving performance, capability, and engagement. Key responsibilities include: Supporting performance reviews, career conversations, and ongoing people development Driving team objectives and contributing to overall delivery success Acting as an escalation point for people, resource planning, and workforce challenges Supporting resource management, hiring, and cost control activities Working closely with stakeholders to resolve account challenges and improve team effectiveness Facilitating discussions to address concerns and implement best practice approaches Skills & Experience Required Previous experience in HR or people management, including performance management and workforce planning Strong communication skills with the ability to engage across all levels, from engineers to senior stakeholders Experience managing or supporting multidisciplinary teams Ability to handle challenging conversations and drive positive outcomes Good organisational skills and a proactive, solutions-focused approach Desirable: Background in IT, Infrastructure, or End User Services Knowledge of Digital Workplace environments Familiarity with ITIL frameworks Coaching or mentoring experience Financial awareness relating to resource and cost management Working Arrangements This role offers a hybrid working model, combining time across company offices, client sites, and home working. Please note that fully remote working is not available due to the nature of the role. Please apply for more details. People & Performance Manager (IT Services) / HR & People Manager (Technology / Infrastructure) / People Operations Manager (IT Support / End User Services) / IT People Manager (End User Services / Infrastructure) / Resource & People Manager (IT Support) / Workforce & Performance Manager (IT Services) / Service Desk People Manager / End User Services Team Manager (People & Performance) Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
Job Title Senior UX Researcher - Store Experience (Cash Management) Location London / UK Based Remuneration 550- 650 per day (via Umbrella Company) Contract Details Temporary, 6 months, Full Time Responsibilities Research Ownership & Delivery Own and lead UX research for the cash management and handling programme, with support from a Senior Research Lead. Develop a deep understanding of current cash handling processes used by store colleagues. Identify user groups, roles, motivations, and constraints related to cash systems. Map out end-to-end cash management journeys in their existing state ("as-is"). Insight & Impact Identify strengths and weaknesses in current cash management tooling and processes. Surface user needs, pain points, and job-to-be-done insights to inform the design of a new in-house system. Deliver structured, evidence-based findings that directly inform UX design, product decisions, and system architecture. Collaboration Work closely with UX Designers, Product Managers, Engineers, and Data teams. Partner with design and product leadership to ensure research insights are embedded in decision-making. Help teams balance business constraints with colleague needs. Ways of Working Scope, plan, and conduct qualitative research, including contextual inquiry and in-store observations. Conduct interviews with store colleagues, journey mapping, and usability testing as necessary. Communicate insights clearly and efficiently to a wide range of stakeholders. The Opportunity Join our client in a pivotal role as a Senior UX Researcher, where you will support a vital cash management transformation programme impacting store colleagues across the UK. With an ambitious shift to an in-house cash management system, your insights will guide the design and implementation of this change. This hands-on, field-based position requires collaboration with store operations and will involve time spent in-store conducting research. About You Essential Experience Senior-level UX Research experience with complex digital products. Strong background in qualitative research and mixed-method approaches. Proven ability to translate real-world behaviors into clear insights and recommendations. Experience influencing design and product direction in an agile environment. Highly Desirable Experience in retail, logistics, or frontline environments. Exposure to cash handling, payments, or operational systems. Strong understanding of software as part of end-to-end service design. Experience working within large enterprise organizations. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities , and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Due to the high volume of applications we receive, we are unable to respond to everyone individually. If you do not hear from us within 48 hours of applying, please assume that your application has been unsuccessful on this occasion.
May 28, 2026
Contractor
Job Title Senior UX Researcher - Store Experience (Cash Management) Location London / UK Based Remuneration 550- 650 per day (via Umbrella Company) Contract Details Temporary, 6 months, Full Time Responsibilities Research Ownership & Delivery Own and lead UX research for the cash management and handling programme, with support from a Senior Research Lead. Develop a deep understanding of current cash handling processes used by store colleagues. Identify user groups, roles, motivations, and constraints related to cash systems. Map out end-to-end cash management journeys in their existing state ("as-is"). Insight & Impact Identify strengths and weaknesses in current cash management tooling and processes. Surface user needs, pain points, and job-to-be-done insights to inform the design of a new in-house system. Deliver structured, evidence-based findings that directly inform UX design, product decisions, and system architecture. Collaboration Work closely with UX Designers, Product Managers, Engineers, and Data teams. Partner with design and product leadership to ensure research insights are embedded in decision-making. Help teams balance business constraints with colleague needs. Ways of Working Scope, plan, and conduct qualitative research, including contextual inquiry and in-store observations. Conduct interviews with store colleagues, journey mapping, and usability testing as necessary. Communicate insights clearly and efficiently to a wide range of stakeholders. The Opportunity Join our client in a pivotal role as a Senior UX Researcher, where you will support a vital cash management transformation programme impacting store colleagues across the UK. With an ambitious shift to an in-house cash management system, your insights will guide the design and implementation of this change. This hands-on, field-based position requires collaboration with store operations and will involve time spent in-store conducting research. About You Essential Experience Senior-level UX Research experience with complex digital products. Strong background in qualitative research and mixed-method approaches. Proven ability to translate real-world behaviors into clear insights and recommendations. Experience influencing design and product direction in an agile environment. Highly Desirable Experience in retail, logistics, or frontline environments. Exposure to cash handling, payments, or operational systems. Strong understanding of software as part of end-to-end service design. Experience working within large enterprise organizations. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities , and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Due to the high volume of applications we receive, we are unable to respond to everyone individually. If you do not hear from us within 48 hours of applying, please assume that your application has been unsuccessful on this occasion.
Overview We are seeking a highly organised and proactive Facilities / Workplace Operations Specialist to join our team. This role is pivotal in ensuring our workplace operates efficiently, remains well-maintained, and provides a safe and welcoming environment for all. The successful candidate will support a variety of workplace tasks, including facilities administration, compliance checks, access control, stock management, and general studio operations. With an upcoming move, this role will also play a key part in preparation activities such as equipment tracking, audits, and coordination tasks. If you are detail-oriented, practical, and thrive in a dynamic environment, we encourage you to apply. Key Responsibilities Facilities and Workplace Operations Health, Safety, and Compliance Support Access, Equipment, and Records Administration Stock and Supplies Helpdesk and Request Management Move and Project Support Qualifications Essential Strong IT skills, including proficiency in Outlook, Excel, Word, and digital filing systems. Excellent attention to detail and accurate record-keeping. Highly organised and proactive, with the ability to manage multiple tasks. Clear and professional communication skills. Basic understanding of health and safety principles or willingness to learn. Desirable Experience with helpdesk or facilities management platforms. Previous experience in facilities, workplace operations, or office coordination. Familiarity with access control systems, stock control, or starter/leaver processes.
May 27, 2026
Full time
Overview We are seeking a highly organised and proactive Facilities / Workplace Operations Specialist to join our team. This role is pivotal in ensuring our workplace operates efficiently, remains well-maintained, and provides a safe and welcoming environment for all. The successful candidate will support a variety of workplace tasks, including facilities administration, compliance checks, access control, stock management, and general studio operations. With an upcoming move, this role will also play a key part in preparation activities such as equipment tracking, audits, and coordination tasks. If you are detail-oriented, practical, and thrive in a dynamic environment, we encourage you to apply. Key Responsibilities Facilities and Workplace Operations Health, Safety, and Compliance Support Access, Equipment, and Records Administration Stock and Supplies Helpdesk and Request Management Move and Project Support Qualifications Essential Strong IT skills, including proficiency in Outlook, Excel, Word, and digital filing systems. Excellent attention to detail and accurate record-keeping. Highly organised and proactive, with the ability to manage multiple tasks. Clear and professional communication skills. Basic understanding of health and safety principles or willingness to learn. Desirable Experience with helpdesk or facilities management platforms. Previous experience in facilities, workplace operations, or office coordination. Familiarity with access control systems, stock control, or starter/leaver processes.
The starting salary for this role is £41,585 per annum based on a 36-hour working week. An exciting opportunity has arisen to join IT & Digital as a Project Management Office Consultant. Your designated office base will be Woodhatch Place, Reigate but you will often find our team members working from home or in a range of council locations, thanks to our hybrid and flexible working offer. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service option to buy up to 10 days of additional annual leave a generous local government salary related pension up to 5 days of carer's leave and 2 paid volunteering days per year paternity, adoption and dependants leave an Employee Assistance Programme (EAP) to support health and wellbeing learning and development hub with a wealth of resources wellbeing and lifestyle discounts including gym, travel, and shopping a chance to make a real difference to the lives of our residents About the Role Surrey County Council's IT & Digital service exists to deliver a reliable, resilient and forward looking technology environment that enables the Council to operate effectively and serve residents efficiently. The service provides secure, modern and well governed IT platforms that support day to day operations while enabling digital transformation, service improvement and innovation across the organisation. In this role, you will be working within the PMO area of a dynamic multi-functional team which oversees IT projects, change enablement, configuration management, asset management and release management across Surrey County Council. In addition to providing essential PMO services (providing quality assurance for projects and programmes, tracking, resourcing, scheduling and reporting) you will also be responsible for the day-to-day running and development of your stage of the process. We're always looking for ways to improve what we do. Do you have the drive to make a difference and help us succeed? Internally you will be working with a fellow PMO Consultant, reporting to the IT&D Project & Change Governance Manager. This is in conjunction with external stakeholders such as Business Partners, Project Managers and other key teams who play a vital role in the delivery of projects. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Proven written and oral communication and interpersonal skills with good negotiation and influencing skills. Ability to work collaboratively with internal and external partners/professionals. Ability to understand, meet and exceed customer expectations. Ability to work on your own initiative, with solution focused problem-solving skills. Ability to manage a range of projects through to completion. To apply, we request that you submit a CV and you will be asked the following four questions: Please describe your experience of tracking and monitoring projects or programmes within a PMO or similar environment. What information did you use to understand project status and progress? Describe the type of project reports have you produced or supported. How did you ensure the information presented was accurate, timely, and useful for decision makers? How have you ensured that project managers keep their project documentation, plans, and status information up to date? Please include any tools, processes, or assurance activities you have used. Give an example of how you have supported communication between project managers, the PMO, and senior stakeholders. How did this help improve visibility, confidence, or control across projects? Before submitting your application, we recommend you read the job description and our Life at Surrey handbook to get an insight into working at Surrey. Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. The job advert closes at 23:59 on 28/05/2026 with interviews planned to follow. We look forward to receiving your application, please click on the apply online button below to submit. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information on our website. Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
May 27, 2026
Full time
The starting salary for this role is £41,585 per annum based on a 36-hour working week. An exciting opportunity has arisen to join IT & Digital as a Project Management Office Consultant. Your designated office base will be Woodhatch Place, Reigate but you will often find our team members working from home or in a range of council locations, thanks to our hybrid and flexible working offer. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service option to buy up to 10 days of additional annual leave a generous local government salary related pension up to 5 days of carer's leave and 2 paid volunteering days per year paternity, adoption and dependants leave an Employee Assistance Programme (EAP) to support health and wellbeing learning and development hub with a wealth of resources wellbeing and lifestyle discounts including gym, travel, and shopping a chance to make a real difference to the lives of our residents About the Role Surrey County Council's IT & Digital service exists to deliver a reliable, resilient and forward looking technology environment that enables the Council to operate effectively and serve residents efficiently. The service provides secure, modern and well governed IT platforms that support day to day operations while enabling digital transformation, service improvement and innovation across the organisation. In this role, you will be working within the PMO area of a dynamic multi-functional team which oversees IT projects, change enablement, configuration management, asset management and release management across Surrey County Council. In addition to providing essential PMO services (providing quality assurance for projects and programmes, tracking, resourcing, scheduling and reporting) you will also be responsible for the day-to-day running and development of your stage of the process. We're always looking for ways to improve what we do. Do you have the drive to make a difference and help us succeed? Internally you will be working with a fellow PMO Consultant, reporting to the IT&D Project & Change Governance Manager. This is in conjunction with external stakeholders such as Business Partners, Project Managers and other key teams who play a vital role in the delivery of projects. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Proven written and oral communication and interpersonal skills with good negotiation and influencing skills. Ability to work collaboratively with internal and external partners/professionals. Ability to understand, meet and exceed customer expectations. Ability to work on your own initiative, with solution focused problem-solving skills. Ability to manage a range of projects through to completion. To apply, we request that you submit a CV and you will be asked the following four questions: Please describe your experience of tracking and monitoring projects or programmes within a PMO or similar environment. What information did you use to understand project status and progress? Describe the type of project reports have you produced or supported. How did you ensure the information presented was accurate, timely, and useful for decision makers? How have you ensured that project managers keep their project documentation, plans, and status information up to date? Please include any tools, processes, or assurance activities you have used. Give an example of how you have supported communication between project managers, the PMO, and senior stakeholders. How did this help improve visibility, confidence, or control across projects? Before submitting your application, we recommend you read the job description and our Life at Surrey handbook to get an insight into working at Surrey. Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. The job advert closes at 23:59 on 28/05/2026 with interviews planned to follow. We look forward to receiving your application, please click on the apply online button below to submit. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information on our website. Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Bold. Ambitious. Built for Top Performers Award-winning and highly accredited Microsoft partner If you understand the MSP market, and you know the value you bring, this is where you prove it. This is not a volume MSP. This is a premium, white-glove IT services business operating at the top end of the market. Clients don t come here for basic support. They come for expertise, assurance, and a partner they can trust in highly regulated, high-stakes environments. You will be selling solutions that organisations actively want. You will be working with clients who expect excellence. And you will be rewarded accordingly. The Role at a Glance IT Sales Business Development Manager Holborn, Central London (Hybrid 2-3 days onsite) Negotiable Base - Circa £120,000+ OTE (uncapped) Full-time, permanent Pedigree: ISO 9001, ISO 27001. Tier 1 Microsoft Solutions Partner badges across key domains: Modern Work, Security, Data & AI (Azure), Infrastructure (Azure), and Digital & App Innovation (Azure). Drawdown Awards Best Managed IT Service Provider, 2025 Innovative / unique projects: Pioneered IT outsourcing for cruise shipowners in Antarctica Your Expertise: Managed IT Support, Managed Cybersecurity, Microsoft, Cloud. IT Infrastructure (IaaS) services and support in Microsoft cloud space (M365, Azure). Sold to professional and financial services firms. Long sales cycles e.g.12-24 months Who we are For over 30 years - Doherty IT consultancy and managed services provider has supported world-renowned international clients. The business is dedicated to delivering exceptional customer service within the professional and financial services sector, including leading private equity and venture capital firms, as well as several top UK law firms. The organisation is a Microsoft Partner with five competencies, maintains a Tier 1 Microsoft CSP relationship, and holds ISO27001 and ISO9001 accreditations. Clients rely on the team for specialist expertise across cloud solutions, hybrid working, the modern workplace, cybersecurity and compliance, and the adoption of automation and AI. The company has established a strong reputation for delivering on its promises and maintaining high standards of quality. Entering an ambitious growth phase, the demand for high-impact revenue generation has increased. As a result, the organisation is now seeking a dynamic sales professional to drive new business, shape opportunity pipelines, and play a key role in accelerating commercial growth. About the Role This is a strategic new business role within an established, high-performing sales team. You will take ownership of new logo acquisition across the UK SME market, with a particular focus on organisations operating in highly regulated sectors. These are clients where risk, compliance, security, and service quality are critical. This is a true hunter position. You will be expected to open doors, build relationships, and convert complex, long-cycle managed services opportunities over months. You will be selling into decision-makers who demand credibility, clarity, and commercial intelligence. The solutions you represent sit at the core of your clients operations, security posture, and growth strategy. This includes managed IT services, cybersecurity, Microsoft platforms, cloud infrastructure, and the modern digital workplace. This is a business built for growth, with a premium market position, low customer churn, and a reputation for delivering a high-touch, white-glove service experience. What You ll Be Doing • Driving new business across the SME market, targeting regulated and professional services environments • Building and executing intelligent outreach strategies to generate and convert opportunities • Managing complex sales cycles with discipline, structure, and consistency • Engaging senior stakeholders and influencing high-value buying decisions • Maintaining a high-quality pipeline with accurate forecasting and clear progression • Positioning high-value managed services and solutions with confidence and authority What Makes This Role Different • A true premium MSP offering, where quality and service differentiate the business • Clients who expect a strategic partner, not a supplier • Uncapped earning potential aligned to high-value deal conversion • A culture that values performance, accountability, and commercial thinking • A business with clear growth ambition and the infrastructure to support it About You You are an experienced MSP sales professional with a strong track record of winning new business and exceeding targets, motivated by operating at the premium end of the market. You have proven experience selling managed IT services into highly regulated SME environments, particularly within professional services and the financial sector, where trust, credibility, and sector understanding are critical. Commercially sharp and resilient, you thrive in a high-performance environment and bring a disciplined, process-driven approach to managing long-cycle, high-value deals over months, engaging confidently with senior stakeholders. You translate complex solutions across Microsoft 365, Azure, cybersecurity, and cloud into clear business value, and bring a strong network, credible reputation, and the ambition to succeed at the highest level. What s In It For You • Stability of a 30-year brand with the energy of a growth phase • A voice to lead change, transform and inspire • Competitive base salary + performance bonus • Leadership development programme and personal growth support • Microsoft accreditation incentives • 33 days annual leave (including bank holidays) + your birthday off • Private medical insurance, group income protection, and life insurance • Enhanced family-friendly policies • Pension scheme, company sick pay, and EAP • Paid travel for additional office attendance day Move your career forward with Doherty This is a role for someone who wants to operate at a higher level. You will be selling into organisations where the quality of IT services directly impacts business performance, security, and compliance. You will be part of a business that delivers a true white-glove experience and positions technology as a strategic advantage. If you are looking for a role where expectations are high, standards are uncompromising, and rewards reflect performance, this is it. Apply now to take your place in a business built for ambitious, high-performing MSP sales professionals. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
May 27, 2026
Full time
Bold. Ambitious. Built for Top Performers Award-winning and highly accredited Microsoft partner If you understand the MSP market, and you know the value you bring, this is where you prove it. This is not a volume MSP. This is a premium, white-glove IT services business operating at the top end of the market. Clients don t come here for basic support. They come for expertise, assurance, and a partner they can trust in highly regulated, high-stakes environments. You will be selling solutions that organisations actively want. You will be working with clients who expect excellence. And you will be rewarded accordingly. The Role at a Glance IT Sales Business Development Manager Holborn, Central London (Hybrid 2-3 days onsite) Negotiable Base - Circa £120,000+ OTE (uncapped) Full-time, permanent Pedigree: ISO 9001, ISO 27001. Tier 1 Microsoft Solutions Partner badges across key domains: Modern Work, Security, Data & AI (Azure), Infrastructure (Azure), and Digital & App Innovation (Azure). Drawdown Awards Best Managed IT Service Provider, 2025 Innovative / unique projects: Pioneered IT outsourcing for cruise shipowners in Antarctica Your Expertise: Managed IT Support, Managed Cybersecurity, Microsoft, Cloud. IT Infrastructure (IaaS) services and support in Microsoft cloud space (M365, Azure). Sold to professional and financial services firms. Long sales cycles e.g.12-24 months Who we are For over 30 years - Doherty IT consultancy and managed services provider has supported world-renowned international clients. The business is dedicated to delivering exceptional customer service within the professional and financial services sector, including leading private equity and venture capital firms, as well as several top UK law firms. The organisation is a Microsoft Partner with five competencies, maintains a Tier 1 Microsoft CSP relationship, and holds ISO27001 and ISO9001 accreditations. Clients rely on the team for specialist expertise across cloud solutions, hybrid working, the modern workplace, cybersecurity and compliance, and the adoption of automation and AI. The company has established a strong reputation for delivering on its promises and maintaining high standards of quality. Entering an ambitious growth phase, the demand for high-impact revenue generation has increased. As a result, the organisation is now seeking a dynamic sales professional to drive new business, shape opportunity pipelines, and play a key role in accelerating commercial growth. About the Role This is a strategic new business role within an established, high-performing sales team. You will take ownership of new logo acquisition across the UK SME market, with a particular focus on organisations operating in highly regulated sectors. These are clients where risk, compliance, security, and service quality are critical. This is a true hunter position. You will be expected to open doors, build relationships, and convert complex, long-cycle managed services opportunities over months. You will be selling into decision-makers who demand credibility, clarity, and commercial intelligence. The solutions you represent sit at the core of your clients operations, security posture, and growth strategy. This includes managed IT services, cybersecurity, Microsoft platforms, cloud infrastructure, and the modern digital workplace. This is a business built for growth, with a premium market position, low customer churn, and a reputation for delivering a high-touch, white-glove service experience. What You ll Be Doing • Driving new business across the SME market, targeting regulated and professional services environments • Building and executing intelligent outreach strategies to generate and convert opportunities • Managing complex sales cycles with discipline, structure, and consistency • Engaging senior stakeholders and influencing high-value buying decisions • Maintaining a high-quality pipeline with accurate forecasting and clear progression • Positioning high-value managed services and solutions with confidence and authority What Makes This Role Different • A true premium MSP offering, where quality and service differentiate the business • Clients who expect a strategic partner, not a supplier • Uncapped earning potential aligned to high-value deal conversion • A culture that values performance, accountability, and commercial thinking • A business with clear growth ambition and the infrastructure to support it About You You are an experienced MSP sales professional with a strong track record of winning new business and exceeding targets, motivated by operating at the premium end of the market. You have proven experience selling managed IT services into highly regulated SME environments, particularly within professional services and the financial sector, where trust, credibility, and sector understanding are critical. Commercially sharp and resilient, you thrive in a high-performance environment and bring a disciplined, process-driven approach to managing long-cycle, high-value deals over months, engaging confidently with senior stakeholders. You translate complex solutions across Microsoft 365, Azure, cybersecurity, and cloud into clear business value, and bring a strong network, credible reputation, and the ambition to succeed at the highest level. What s In It For You • Stability of a 30-year brand with the energy of a growth phase • A voice to lead change, transform and inspire • Competitive base salary + performance bonus • Leadership development programme and personal growth support • Microsoft accreditation incentives • 33 days annual leave (including bank holidays) + your birthday off • Private medical insurance, group income protection, and life insurance • Enhanced family-friendly policies • Pension scheme, company sick pay, and EAP • Paid travel for additional office attendance day Move your career forward with Doherty This is a role for someone who wants to operate at a higher level. You will be selling into organisations where the quality of IT services directly impacts business performance, security, and compliance. You will be part of a business that delivers a true white-glove experience and positions technology as a strategic advantage. If you are looking for a role where expectations are high, standards are uncompromising, and rewards reflect performance, this is it. Apply now to take your place in a business built for ambitious, high-performing MSP sales professionals. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Originally named, Great British Nuclear, Great British Energy - Nuclear is an arm's length body of the Department for Energy Security and Net Zero, dedicated to supporting the development and deployment of new nuclear technologies in Great Britain. We play a crucial role in advancing nuclear new build, ensuring the UK's energy security and achieving net-zero carbon emissions. Great British Energy - Nuclear focuses on fostering innovation, facilitating investment, and coordinating efforts across the nuclear industry to build a resilient and sustainable energy future. Category Manager (Digital & IT) - Fixed Term Contract In this role, you will be responsible for developing and executing strategic plans to optimise our digital and IT procurement processes. You will work collaboratively with cross-functional teams to identify opportunities for cost savings, enhance supplier relationships, and ensure the successful delivery of technology solutions that meet organisational needs. Your expertise will drive the development and execution of strategies that enhance our technological capabilities while ensuring cost-effectiveness and quality. Please note that this is a fixed term contract role for a minimum of 6 months. Accountabilities & Responsibilities: Develop and implement comprehensive category strategies for Digital and IT that align with GBN's overall goals and objectives. Identify emerging technologies and market trends that can benefit GBN. Conduct thorough market research to evaluate potential suppliers, pricing structures, and innovative solutions. Work closely with internal stakeholders, including IT, finance, and operations teams, to understand their needs and ensure that procurement strategies effectively support their objectives. Take ownership of category management initiatives, ensuring that projects are completed on time and within budget. Negotiate contracts to secure favourable terms while ensuring compliance with industry standards and regulations. Identify opportunities for cost savings and process improvements within the Digital and IT categories. Track and analyse the performance of digital and IT categories against established KPIs. Lead cross-functional projects related to digital and IT procurement, ensuring timely and successful execution while managing risks and stakeholder expectations. Develop and present regular reports on category performance, insights, and recommendations to senior management. Knowledge, Skills and Experience required: Proven experience in category management, procurement, or strategic sourcing, preferably in Digital and IT. Ability to develop and implement strategic sourcing plans that drive cost efficiencies and deliver value. Strong analytical skills with the ability to interpret data and market trends effectively. Excellent negotiation and communication skills, with the ability to influence stakeholders at all levels. Ability to build and maintain effective relationships with internal stakeholders and suppliers. Proficiency in relevant software tools and technologies. Qualifications: Bachelor's degree in Business, IT, Supply Chain Management, or a related field or demonstratable experience. Please complete our short application form to apply for this role. If shortlisted, one of our Talent Attraction Leads will be in touch to discuss the position in more detail. Good luck with your application! At GBE-N, we are committed to building an inclusive workplace where everyone can thrive. We value diversity and encourage applications from all backgrounds, including underrepresented groups. If you require any support or adjustments to help you with your application, please contact us at , and we will be happy to provide assistance.
May 26, 2026
Contractor
Originally named, Great British Nuclear, Great British Energy - Nuclear is an arm's length body of the Department for Energy Security and Net Zero, dedicated to supporting the development and deployment of new nuclear technologies in Great Britain. We play a crucial role in advancing nuclear new build, ensuring the UK's energy security and achieving net-zero carbon emissions. Great British Energy - Nuclear focuses on fostering innovation, facilitating investment, and coordinating efforts across the nuclear industry to build a resilient and sustainable energy future. Category Manager (Digital & IT) - Fixed Term Contract In this role, you will be responsible for developing and executing strategic plans to optimise our digital and IT procurement processes. You will work collaboratively with cross-functional teams to identify opportunities for cost savings, enhance supplier relationships, and ensure the successful delivery of technology solutions that meet organisational needs. Your expertise will drive the development and execution of strategies that enhance our technological capabilities while ensuring cost-effectiveness and quality. Please note that this is a fixed term contract role for a minimum of 6 months. Accountabilities & Responsibilities: Develop and implement comprehensive category strategies for Digital and IT that align with GBN's overall goals and objectives. Identify emerging technologies and market trends that can benefit GBN. Conduct thorough market research to evaluate potential suppliers, pricing structures, and innovative solutions. Work closely with internal stakeholders, including IT, finance, and operations teams, to understand their needs and ensure that procurement strategies effectively support their objectives. Take ownership of category management initiatives, ensuring that projects are completed on time and within budget. Negotiate contracts to secure favourable terms while ensuring compliance with industry standards and regulations. Identify opportunities for cost savings and process improvements within the Digital and IT categories. Track and analyse the performance of digital and IT categories against established KPIs. Lead cross-functional projects related to digital and IT procurement, ensuring timely and successful execution while managing risks and stakeholder expectations. Develop and present regular reports on category performance, insights, and recommendations to senior management. Knowledge, Skills and Experience required: Proven experience in category management, procurement, or strategic sourcing, preferably in Digital and IT. Ability to develop and implement strategic sourcing plans that drive cost efficiencies and deliver value. Strong analytical skills with the ability to interpret data and market trends effectively. Excellent negotiation and communication skills, with the ability to influence stakeholders at all levels. Ability to build and maintain effective relationships with internal stakeholders and suppliers. Proficiency in relevant software tools and technologies. Qualifications: Bachelor's degree in Business, IT, Supply Chain Management, or a related field or demonstratable experience. Please complete our short application form to apply for this role. If shortlisted, one of our Talent Attraction Leads will be in touch to discuss the position in more detail. Good luck with your application! At GBE-N, we are committed to building an inclusive workplace where everyone can thrive. We value diversity and encourage applications from all backgrounds, including underrepresented groups. If you require any support or adjustments to help you with your application, please contact us at , and we will be happy to provide assistance.
Breedon Group plc is a leading vertically integrated construction materials group in Great Britain, Ireland, and the USA. We're dedicated to providing high-quality materials and services for the construction industry, with a commitment to safety, sustainability, and innovation. Joining Breedon means becoming part of a team that values excellence and is committed to making a positive impact. Position Overview: We are seeking a detail orientated and highly organised Distribution Coordinator to provide customers with the highest standards of customer service ensuring that we effectively plan, schedule and coordinate deliveries meeting customer promises in full and on time. You will be accountable for optomising transport routes, ensuring timely and cost-effective distribution of goods enabling effective and optimal plan delivery, and providing customers with an excellent experience from the moment they place an order to the delivery of the product and beyond. - This is a fixed term contract until around October 2026 Key Responsibilities Schedule and track shipments to ensure timely delivery ensuring effective use of transport to deliver dry, coated and concrete to all customers internal and external Liaise with quarries to ensure material to suit customer needs are available at the correct times and provide effective communication to customers Work collaboratively with Operations, Transport and Commercial Teams to optimise distribution plans on the day(s) prior to delivery Build and maintain a forward view of haulage and production capacity and work with the Transport Manager to enhance capacity, vehicle availability and service levels daily Build haulier and owner driver relationships to maintain or increase availability at current rates Liaise with the Transport Manager on all compliance issues, excessive costs for vehicles and any driver or vehicle issues Liaise with workshops internal and external to ensure vehicles are maintained as per our legal obligations Ensure all duties undertaken by drivers meet our legal obligations, including managing drivers working hours start times and finish times Act as the point of contact for Operations and Transport to communicate production disruptions as a result of plant breakdown, driver absence etc., sharing with the Commercial Team to enable them to proactively manage customer expectations to minimise impact Analyse declined orders to understand opportunities to enhance capacity to produce/deliver product Analyse lost volumes (cancelled or reduced orders) and share repeat occurrences of customer cancellations/reduced orders with the Commercial Team Implement and embed changes to ways of working in line with Customer & Commercial Excellence initiatives. Skills, Knowledge & Expertise Previous experience in distribution planning, transport coordination, or logistics operations Knowledge of logistics, transport regulations, and planning best practices Strong IT skills, especially in Microsoft Excel, Word, and Outlook. Understanding of routing, vehicle capacities, and cost-efficient load planning. GCSEs or equivalent (minimum) Excellent organisational and time-management skills Strong attention to detail and problem-solving ability Effective communication and interpersonal skills Ability to work under pressure and adapt to last-minute changes Customer-focused approach with a commitment to service excellence Team player with the ability to work independently when needed Analytical thinker with an understanding of cost and service trade-offs. Desirable Familiarity with transport regulations and health & safety requirements Job Benefits 25 days holiday plus bank holidays Holiday Buy Scheme Contributory Pension Scheme Volunteer Scheme Share Save Scheme Enhanced Maternity, Adoption & Paternity Scheme Health & Wellbeing Programme Discount Scheme Digital GP Broad learning opportunities, training and career progression pathways Diversity Statement: At Breedon Group, we are committed to fostering an inclusive workplace where diversity is valued. We believe in equality of opportunity for all and encourage applications from a diverse range of candidates. Join Us: If you're looking for a role that challenges you, offers progression, and contributes to building better futures, we'd love to hear from you. This position is an opportunity to grow your career within a supportive and dynamic environment at Breedon Group. Application Process: Ready to make a meaningful difference? Apply now by submitting your CV and cover letter. We look forward to considering your application and potentially welcoming you to our team.
May 26, 2026
Full time
Breedon Group plc is a leading vertically integrated construction materials group in Great Britain, Ireland, and the USA. We're dedicated to providing high-quality materials and services for the construction industry, with a commitment to safety, sustainability, and innovation. Joining Breedon means becoming part of a team that values excellence and is committed to making a positive impact. Position Overview: We are seeking a detail orientated and highly organised Distribution Coordinator to provide customers with the highest standards of customer service ensuring that we effectively plan, schedule and coordinate deliveries meeting customer promises in full and on time. You will be accountable for optomising transport routes, ensuring timely and cost-effective distribution of goods enabling effective and optimal plan delivery, and providing customers with an excellent experience from the moment they place an order to the delivery of the product and beyond. - This is a fixed term contract until around October 2026 Key Responsibilities Schedule and track shipments to ensure timely delivery ensuring effective use of transport to deliver dry, coated and concrete to all customers internal and external Liaise with quarries to ensure material to suit customer needs are available at the correct times and provide effective communication to customers Work collaboratively with Operations, Transport and Commercial Teams to optimise distribution plans on the day(s) prior to delivery Build and maintain a forward view of haulage and production capacity and work with the Transport Manager to enhance capacity, vehicle availability and service levels daily Build haulier and owner driver relationships to maintain or increase availability at current rates Liaise with the Transport Manager on all compliance issues, excessive costs for vehicles and any driver or vehicle issues Liaise with workshops internal and external to ensure vehicles are maintained as per our legal obligations Ensure all duties undertaken by drivers meet our legal obligations, including managing drivers working hours start times and finish times Act as the point of contact for Operations and Transport to communicate production disruptions as a result of plant breakdown, driver absence etc., sharing with the Commercial Team to enable them to proactively manage customer expectations to minimise impact Analyse declined orders to understand opportunities to enhance capacity to produce/deliver product Analyse lost volumes (cancelled or reduced orders) and share repeat occurrences of customer cancellations/reduced orders with the Commercial Team Implement and embed changes to ways of working in line with Customer & Commercial Excellence initiatives. Skills, Knowledge & Expertise Previous experience in distribution planning, transport coordination, or logistics operations Knowledge of logistics, transport regulations, and planning best practices Strong IT skills, especially in Microsoft Excel, Word, and Outlook. Understanding of routing, vehicle capacities, and cost-efficient load planning. GCSEs or equivalent (minimum) Excellent organisational and time-management skills Strong attention to detail and problem-solving ability Effective communication and interpersonal skills Ability to work under pressure and adapt to last-minute changes Customer-focused approach with a commitment to service excellence Team player with the ability to work independently when needed Analytical thinker with an understanding of cost and service trade-offs. Desirable Familiarity with transport regulations and health & safety requirements Job Benefits 25 days holiday plus bank holidays Holiday Buy Scheme Contributory Pension Scheme Volunteer Scheme Share Save Scheme Enhanced Maternity, Adoption & Paternity Scheme Health & Wellbeing Programme Discount Scheme Digital GP Broad learning opportunities, training and career progression pathways Diversity Statement: At Breedon Group, we are committed to fostering an inclusive workplace where diversity is valued. We believe in equality of opportunity for all and encourage applications from a diverse range of candidates. Join Us: If you're looking for a role that challenges you, offers progression, and contributes to building better futures, we'd love to hear from you. This position is an opportunity to grow your career within a supportive and dynamic environment at Breedon Group. Application Process: Ready to make a meaningful difference? Apply now by submitting your CV and cover letter. We look forward to considering your application and potentially welcoming you to our team.
Project Manager Luton 6-Month Contract Paying up to 67p/h (Inside IR35) Key Responsibilities Manage multiple complex projects & workstream simultaneously, ensuring on-time, on-budget, high-quality delivery. Participate in vendor selection, review contracts, and collaborate with third-party delivery partners. Work closely with our Tech Ops and Site Ops colleagues. Working with business analysts to oversee requirements and test activities. Responsible for project financial management working with finance teams and DIO. Manage risks, issues, dependencies, and change impacts to agreed processes. Ensure that projects go through ORR (Operational Readiness) and Service Transition processes and are accepted into live services. Help build strong relationships with senior stakeholders across Digital Solutions, Business, Operations, and Corporate Communications. Oversee implementation and optimization of digital workplace platforms (e.g., collaboration tools, intranet, HR systems, endpoint technologies). Develop change management and communication plans working with our adoption and communications team and ensure they are delivered. Essential: Project management experience, including large-scale digital transformation initiatives. Hold a PMP, PRINCE2, or Agile certification. Experience with ITSM, endpoint management, or digital adoption platform Proven experience delivering digital workplace or employee experience projects & work Strong knowledge of Agile, Waterfall, and hybrid delivery methodologies. Experience with collaboration platforms (e.g., Microsoft 365, ServiceNow.). Demonstrated success managing enterprise stakeholders at senior leadership level. Previous use of SAP or other project tracking tool - desirable. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
May 25, 2026
Contractor
Project Manager Luton 6-Month Contract Paying up to 67p/h (Inside IR35) Key Responsibilities Manage multiple complex projects & workstream simultaneously, ensuring on-time, on-budget, high-quality delivery. Participate in vendor selection, review contracts, and collaborate with third-party delivery partners. Work closely with our Tech Ops and Site Ops colleagues. Working with business analysts to oversee requirements and test activities. Responsible for project financial management working with finance teams and DIO. Manage risks, issues, dependencies, and change impacts to agreed processes. Ensure that projects go through ORR (Operational Readiness) and Service Transition processes and are accepted into live services. Help build strong relationships with senior stakeholders across Digital Solutions, Business, Operations, and Corporate Communications. Oversee implementation and optimization of digital workplace platforms (e.g., collaboration tools, intranet, HR systems, endpoint technologies). Develop change management and communication plans working with our adoption and communications team and ensure they are delivered. Essential: Project management experience, including large-scale digital transformation initiatives. Hold a PMP, PRINCE2, or Agile certification. Experience with ITSM, endpoint management, or digital adoption platform Proven experience delivering digital workplace or employee experience projects & work Strong knowledge of Agile, Waterfall, and hybrid delivery methodologies. Experience with collaboration platforms (e.g., Microsoft 365, ServiceNow.). Demonstrated success managing enterprise stakeholders at senior leadership level. Previous use of SAP or other project tracking tool - desirable. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Solus Accident Repair Centres
Birchanger, Hertfordshire
Overview At Solus, part of the Aviva family, we are transforming how technology supports our colleagues and customers across the UK. We are looking for an IT Operations and Digital Workplace Manager to lead our operational teams and shape the future of our digital workplace. This is a senior role with the opportunity to make a real impact on how people experience technology every day. About the role You will lead our IT Operations, Service Desk and Digital Workplace Engineering teams, ensuring we deliver a reliable, secure and modern technology experience for everyone at Solus. You will own the strategy for the digital workplace, drive operational excellence, and lead the continual improvement of our core IT services. This role is perfect for someone who enjoys combining technical leadership with people leadership, and who thrives in a fast-moving, service focused environment. Responsibilities Leading the strategy for IT Operations and the Digital Workplace in line with Solus and Aviva technology goals. Driving service stability, operational performance and continual improvement across our core IT services. Overseeing incident, problem, change and request management and leading P1 and P2 governance. Managing the modern workplace environment including Intune, Autopilot, device lifecycle, Teams, OneDrive, SharePoint and wider M365 tools. Ensuring identity, access and endpoint security controls are robust and well embedded. Leading high performing operational teams, building capability and creating a strong customer centric culture. Managing supplier relationships, contracts, SLAs and commercial decisions. Owning operational budgets, technology asset lifecycle and licensing. Ensuring compliance with Solus and Aviva policies, cyber standards, and audit requirements. Acting as a senior technology partner to leaders across the business, communicating operational health, changes and improvements clearly. Qualifications Proven leadership experience across IT Operations, Service Desk or Digital Workplace. Strong knowledge of endpoint management (Intune, Autopilot), M365, identity and device management. A solid foundation in service management, operational resilience and problem resolution. Experience working with suppliers, MSPs and technology partners. Excellent communication skills with the ability to simplify technical information. A proactive, organised and customer focused approach. ITIL v4 and Microsoft certifications (M365, Intune, Entra ID) are an advantage. Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
May 24, 2026
Full time
Overview At Solus, part of the Aviva family, we are transforming how technology supports our colleagues and customers across the UK. We are looking for an IT Operations and Digital Workplace Manager to lead our operational teams and shape the future of our digital workplace. This is a senior role with the opportunity to make a real impact on how people experience technology every day. About the role You will lead our IT Operations, Service Desk and Digital Workplace Engineering teams, ensuring we deliver a reliable, secure and modern technology experience for everyone at Solus. You will own the strategy for the digital workplace, drive operational excellence, and lead the continual improvement of our core IT services. This role is perfect for someone who enjoys combining technical leadership with people leadership, and who thrives in a fast-moving, service focused environment. Responsibilities Leading the strategy for IT Operations and the Digital Workplace in line with Solus and Aviva technology goals. Driving service stability, operational performance and continual improvement across our core IT services. Overseeing incident, problem, change and request management and leading P1 and P2 governance. Managing the modern workplace environment including Intune, Autopilot, device lifecycle, Teams, OneDrive, SharePoint and wider M365 tools. Ensuring identity, access and endpoint security controls are robust and well embedded. Leading high performing operational teams, building capability and creating a strong customer centric culture. Managing supplier relationships, contracts, SLAs and commercial decisions. Owning operational budgets, technology asset lifecycle and licensing. Ensuring compliance with Solus and Aviva policies, cyber standards, and audit requirements. Acting as a senior technology partner to leaders across the business, communicating operational health, changes and improvements clearly. Qualifications Proven leadership experience across IT Operations, Service Desk or Digital Workplace. Strong knowledge of endpoint management (Intune, Autopilot), M365, identity and device management. A solid foundation in service management, operational resilience and problem resolution. Experience working with suppliers, MSPs and technology partners. Excellent communication skills with the ability to simplify technical information. A proactive, organised and customer focused approach. ITIL v4 and Microsoft certifications (M365, Intune, Entra ID) are an advantage. Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
Our client, a reputable multi-franchise approved automotive dealership located in Gloucester, is seeking an experienced General Sales Manager to join their expanding team. This role offers an excellent opportunity for a driven professional to lead a dedicated sales team, enhance dealership performance, and contribute to the growth of a well-respected family-run automotive business. Benefits of a General Sales Manager: Competitive starting salary, fully negotiable based on experience Uncapped departmental performance-related bonus scheme Company car included 31 days annual leave, with bank holidays worked given a day off in lieu Guaranteed 5.5-day working week, with no Sundays required Half-day off during the week Full in-house and manufacturer-accredited training programmes Contributory workplace pension scheme Death in service benefits Access to exclusive staff discounts on new and used vehicles, servicing, and parts Long-term career development within an expanding dealership network Duties of a General Sales Manager: Lead and motivate a team of six Sales Executives to achieve targets across new and used vehicle sales, finance, and insurance products Develop and implement sales strategies to enhance dealership profitability and market presence Manage daily operations ensuring high standards in showroom and forecourt presentation Oversee customer interactions face-to-face, via phone, and email, ensuring exceptional service and satisfaction Liaise with the marketing and digital sales teams to promote vehicles and services effectively online and offline Monitor and maintain high Customer Satisfaction Index scores, handling complaints efficiently Track and analyse Key Performance Indicators (KPIs) to measure team and dealership performance Ensure all sales and transactions are fully FCA compliant Participate in closing deals, including underwriting part exchanges as a General Sales Manager Supervise dealership operations in the absence of senior management or Group Service Manager Maintain an understanding of market trends and competitors to foster growth and innovation Requirements of a General Sales Manager: Proven experience in a sales management role within a medium-to-large franchise-approved automotive dealership Strong leadership and team management skills, with the ability to motivate a diverse workforce Professional, calm, and strategic approach to dealership operations Excellent communication skills, capable of liaising effectively with internal teams and external stakeholders Robust analytical and problem-solving abilities to anticipate and overcome challenges Valid UK driving licence with minimal points Full knowledge of FCA compliance standards A proactive attitude with a focus on growth, customer satisfaction, and operational excellence Contact Sarena Abbott, Automotive Recruitment Specialist at Perfect Placement covering Gloucester and Gloucestershire , today to discover more about this fantastic General Sales Manager opportunity. Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job - let us help you find the one to take the first step towards your dream Motor Trade career.
May 24, 2026
Full time
Our client, a reputable multi-franchise approved automotive dealership located in Gloucester, is seeking an experienced General Sales Manager to join their expanding team. This role offers an excellent opportunity for a driven professional to lead a dedicated sales team, enhance dealership performance, and contribute to the growth of a well-respected family-run automotive business. Benefits of a General Sales Manager: Competitive starting salary, fully negotiable based on experience Uncapped departmental performance-related bonus scheme Company car included 31 days annual leave, with bank holidays worked given a day off in lieu Guaranteed 5.5-day working week, with no Sundays required Half-day off during the week Full in-house and manufacturer-accredited training programmes Contributory workplace pension scheme Death in service benefits Access to exclusive staff discounts on new and used vehicles, servicing, and parts Long-term career development within an expanding dealership network Duties of a General Sales Manager: Lead and motivate a team of six Sales Executives to achieve targets across new and used vehicle sales, finance, and insurance products Develop and implement sales strategies to enhance dealership profitability and market presence Manage daily operations ensuring high standards in showroom and forecourt presentation Oversee customer interactions face-to-face, via phone, and email, ensuring exceptional service and satisfaction Liaise with the marketing and digital sales teams to promote vehicles and services effectively online and offline Monitor and maintain high Customer Satisfaction Index scores, handling complaints efficiently Track and analyse Key Performance Indicators (KPIs) to measure team and dealership performance Ensure all sales and transactions are fully FCA compliant Participate in closing deals, including underwriting part exchanges as a General Sales Manager Supervise dealership operations in the absence of senior management or Group Service Manager Maintain an understanding of market trends and competitors to foster growth and innovation Requirements of a General Sales Manager: Proven experience in a sales management role within a medium-to-large franchise-approved automotive dealership Strong leadership and team management skills, with the ability to motivate a diverse workforce Professional, calm, and strategic approach to dealership operations Excellent communication skills, capable of liaising effectively with internal teams and external stakeholders Robust analytical and problem-solving abilities to anticipate and overcome challenges Valid UK driving licence with minimal points Full knowledge of FCA compliance standards A proactive attitude with a focus on growth, customer satisfaction, and operational excellence Contact Sarena Abbott, Automotive Recruitment Specialist at Perfect Placement covering Gloucester and Gloucestershire , today to discover more about this fantastic General Sales Manager opportunity. Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job - let us help you find the one to take the first step towards your dream Motor Trade career.
HR Administrator Location: Burgess Hill - Car driver required Contract: Full-time but Term Time Only Salary: 28k Temp to Perm Start Date: ASAP - full time in the office About the Role We are seeking a highly organised and proactive HR Administrator to join our clients busy and supportive central team. This role provides shared administrative support across the HR and People Communications functions, helping to ensure our workforce processes run smoothly and efficiently. Working closely with the HR & Payroll Manager, you will play a key role in coordinating HR activities, maintaining accurate systems and records, and supporting a consistent, trust-wide approach to HR administration and staff communication. Key Responsibilities The HR Administration Officer will be responsible for: Providing high-quality administrative support across HR and people-communications functions. Coordinating aspects of recruitment, onboarding and induction, ensuring processes are timely, accurate and compliant. Maintaining HR information systems and communication platforms, ensuring data is up to date and handled in line with statutory requirements. Supporting the planning, preparation and delivery of people-related communications, including staff updates, notices and engagement activities. Helping to implement and improve communication processes, templates and protocols. Assisting with audit, compliance and statutory reporting processes. Working collaboratively with colleagues across HR, IT, Data, Systems and other departments to support smooth and effective operations. Liaising with external agencies as directed, ensuring professionalism and clarity in all communications. About You We are looking for someone who: Has strong administrative experience, ideally within HR or a school/education environment. Is confident using digital systems and can maintain accurate records with excellent attention to detail. Communicates clearly and professionally, both in writing and in person. Can organise and prioritise workload effectively, even when working to tight deadlines. Enjoys working collaboratively and building positive working relationships. Is committed to confidentiality, safeguarding and high standards of compliance. Next steps: Apply today, the client is looking for someone to interview and start immediately! Please apply today with your up to date CV If you experience any issues applying, please send your CV along with the name of the role you are applying for to (url removed) Working as a temp is an ideal way of exploring different job roles and industries. It's also gives you control of your own work/life balance. Here are just some of the benefits you can expect when you become part of the Office Angels team: Employed directly with Office Angels, meaning we're always on hand to ensure you're being well looked after Eye care vouchers and money towards glasses should you require them for VDU purposes We can search for permanent work whilst you're in assignments and offer expert interview support and advice Weekly pay Pension scheme option (with employer contributions) 28 days paid annual leave (Based on a weekly accrual) Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 24, 2026
Contractor
HR Administrator Location: Burgess Hill - Car driver required Contract: Full-time but Term Time Only Salary: 28k Temp to Perm Start Date: ASAP - full time in the office About the Role We are seeking a highly organised and proactive HR Administrator to join our clients busy and supportive central team. This role provides shared administrative support across the HR and People Communications functions, helping to ensure our workforce processes run smoothly and efficiently. Working closely with the HR & Payroll Manager, you will play a key role in coordinating HR activities, maintaining accurate systems and records, and supporting a consistent, trust-wide approach to HR administration and staff communication. Key Responsibilities The HR Administration Officer will be responsible for: Providing high-quality administrative support across HR and people-communications functions. Coordinating aspects of recruitment, onboarding and induction, ensuring processes are timely, accurate and compliant. Maintaining HR information systems and communication platforms, ensuring data is up to date and handled in line with statutory requirements. Supporting the planning, preparation and delivery of people-related communications, including staff updates, notices and engagement activities. Helping to implement and improve communication processes, templates and protocols. Assisting with audit, compliance and statutory reporting processes. Working collaboratively with colleagues across HR, IT, Data, Systems and other departments to support smooth and effective operations. Liaising with external agencies as directed, ensuring professionalism and clarity in all communications. About You We are looking for someone who: Has strong administrative experience, ideally within HR or a school/education environment. Is confident using digital systems and can maintain accurate records with excellent attention to detail. Communicates clearly and professionally, both in writing and in person. Can organise and prioritise workload effectively, even when working to tight deadlines. Enjoys working collaboratively and building positive working relationships. Is committed to confidentiality, safeguarding and high standards of compliance. Next steps: Apply today, the client is looking for someone to interview and start immediately! Please apply today with your up to date CV If you experience any issues applying, please send your CV along with the name of the role you are applying for to (url removed) Working as a temp is an ideal way of exploring different job roles and industries. It's also gives you control of your own work/life balance. Here are just some of the benefits you can expect when you become part of the Office Angels team: Employed directly with Office Angels, meaning we're always on hand to ensure you're being well looked after Eye care vouchers and money towards glasses should you require them for VDU purposes We can search for permanent work whilst you're in assignments and offer expert interview support and advice Weekly pay Pension scheme option (with employer contributions) 28 days paid annual leave (Based on a weekly accrual) Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
HR Manager Lead HR at the UK's leading social enterprise management consultancy and B-Corp. Department: Operations and People Team Role purpose HR Manager is an integral role at the UK's leading Social Enterprise Management Consultancy and B-Corp, joining our operations team to support wider productivity, business performance and social impact through our people. This is a hands-on, standalone HR role responsible for shaping, embedding and continuously improving HR systems, processes, and culture across the organisation. The HR Manager will lead the full employee lifecycle, ensuring a high-quality, compliant, and values-driven people experience - from the workforce planning and recruitment through to development, retention and offboarding. The HR Manager will act as a trusted advisor to mangers and staff, ensuring best practice in people management, strengthening organisation capability, and supporting sustainable growth at PPL. Key responsibilities HR Management: Support the SLT as they take the lead on strategic direction with regards to culture, leadership model and organisational design. Work with the SLT to develop and implement the organisation's People Strategy, aligning workforce planning with business objectives and future growth. Translate the People Strategy into policy, process and day-to-day practice. Identify current and future talent needs, ensuring the organisation has the capacity and capability to deliver its strategic priorities. Lead on recruitment, retention, and succession planning across consulting and operational roles. Work with the SLT to embed a strong, inclusive, and values-led people culture across the organisation. Provide expert HR advice and guidance to managers and staff on policies, procedures, and best practice. Ensure all HR policies are up to date, legally compliant, and aligned with organisational values. Coach and support managers to confidently manage their teams, including performance, development, and employee relations. Contribute to organisational development priorities by supporting the implementation of learning and development frameworks and career pathways. Own the development and continuous improvement of workforce data, analytics, and reporting, ensuring accuracy, consistency, and accessibility of HR metrics (headcount, turnover, diversity, absence, performance). Translate HR data into meaningful insights, identifying trends, risks, and opportunities to inform strategy and workforce planning. Build and maintain dashboards and reporting frameworks that enable leaders to monitor key people indicators in real time. Proactively support SLT with evidence-based recommendations, using data to guide decision-making during periods of growth, change, and transformation. HR Administration: Own and manage all HR administrative processes across the employee lifecycle, ensuring accuracy, efficiency, and compliance. Maintain and continuously improve HR systems, integrating where possible, ensuring data integrity, accessibility, and effective reporting. Ensure all employee records are accurate, up to date, and compliant with statutory requirements (including right to work checks, BPSS checks, and GDPR). Prepare and issue employment documentation including contracts, offer letters, variation letters, and termination documentation. Manage employee data changes (e.g. promotions, salary changes, contract amendments) in a timely and accurate manner. Oversee payroll administration, including monthly data submissions, changes, and liaison with payroll provider. Produce regular HR reports and insights to inform decision-making. Administer benefits, pensions, and leave records, ensuring accurate tracking and communication. Monitor and manage absence, including sickness tracking, reporting, and return-to-work processes. Ensure compliance with employment law and internal policies, conducting regular audits where appropriate. Support and administer visa and sponsorship processes where applicable. Act as the first point of contact for HR queries, ensuring timely and professional responses. Employee Relations and Performance: Lead on all employee relations matters, including disciplinary procedures, grievances, investigations, and conflict resolution. Ensure a fair, consistent, and legally compliant approach to case management. Maintain accurate documentation and records of all employee relations cases. Manage and continuously improve the performance management and appraisal process. Support managers in setting objectives, conducting reviews, and addressing underperformance. Promote employee wellbeing initiatives and support a positive working environment. Plan and coordinate regular social events to promote employee engagement and a positive organisational culture. HR Onboarding: Manage end-to-end recruitment, including role design, advertising, selection, and offer management. Ensure a positive candidate experience aligned with organisational values. Develop and maintain structured onboarding and induction programmes for all new starters. Ensure all pre-employment checks are completed in line with legal and organisational requirements. Manage off-boarding processes, including exit interviews and insights to support retention strategies. Continuously improve onboarding and off-boarding processes to enhance employee experience. Employee Experience: Seek to continuously improve the employee experience across the full employee lifecycle, including onboarding, engagement, wellbeing, development, and off-boarding. Develop and implement initiatives that promote a positive, inclusive, and high-performing workplace culture, ensuring employees feel supported, valued, and connected to the organisation. Act as a trusted point of contact for employees and managers, providing guidance on employee relations matters and helping to resolve concerns in a fair and timely manner. Manage and coordinate employee engagement activities, recognition programmes, and wellbeing initiatives that strengthen morale and reinforce company values. Core Competencies Essential criteria: CIPD Level 5 qualification (or equivalent experience). Proven experience in a generalist HR role, with responsibility for operational delivery across the employee lifecycle, and the ability to contribute to broader people initiatives. Experience managing and developing people, ideally within a small or growing organisation. Strong expertise in HR processes, systems, and best practice across the full employee lifecycle. Sound knowledge of UK employment law and HR compliance requirements. Experience of HR administration, payroll processes, and HR systems. Ability to develop, implement, and improve policies and processes. Strong interpersonal skills, with the ability to build effective relationships across all levels. Confident communicator with excellent written and verbal communication skills. High level of organisation, accuracy, and attention to detail. Experience operating in a standalone or highly independent end-to-end HR role, managing completing priorities with a high degree of autonomy. Strong IT skills, including HR systems and Microsoft Office tools. High level of discretion and understanding of confidentiality and GDPR principles. Desirable criteria: Experience working in a consultancy, social enterprise, or purpose-driven organisation. Experience supporting organisational growth and change. About PPL PPL is a consultancy with a difference. Founded in 2007, PPL is a Social Enterprise and B Corp that exists to promote better health, wellbeing, and economic outcomes across the UK, working with individuals, communities, and the organisations that support them. We are recognised as one of the Financial Times' Leading Management Consultancies in the UK and as one of B Corp's Best for the World organisations. We achieve this by applying the best of current and emerging thinking in the fields of strategy, rapid innovation, digital and data analytics, organisational development, and programme delivery to achieve better outcomes and deliver social value.
May 23, 2026
Full time
HR Manager Lead HR at the UK's leading social enterprise management consultancy and B-Corp. Department: Operations and People Team Role purpose HR Manager is an integral role at the UK's leading Social Enterprise Management Consultancy and B-Corp, joining our operations team to support wider productivity, business performance and social impact through our people. This is a hands-on, standalone HR role responsible for shaping, embedding and continuously improving HR systems, processes, and culture across the organisation. The HR Manager will lead the full employee lifecycle, ensuring a high-quality, compliant, and values-driven people experience - from the workforce planning and recruitment through to development, retention and offboarding. The HR Manager will act as a trusted advisor to mangers and staff, ensuring best practice in people management, strengthening organisation capability, and supporting sustainable growth at PPL. Key responsibilities HR Management: Support the SLT as they take the lead on strategic direction with regards to culture, leadership model and organisational design. Work with the SLT to develop and implement the organisation's People Strategy, aligning workforce planning with business objectives and future growth. Translate the People Strategy into policy, process and day-to-day practice. Identify current and future talent needs, ensuring the organisation has the capacity and capability to deliver its strategic priorities. Lead on recruitment, retention, and succession planning across consulting and operational roles. Work with the SLT to embed a strong, inclusive, and values-led people culture across the organisation. Provide expert HR advice and guidance to managers and staff on policies, procedures, and best practice. Ensure all HR policies are up to date, legally compliant, and aligned with organisational values. Coach and support managers to confidently manage their teams, including performance, development, and employee relations. Contribute to organisational development priorities by supporting the implementation of learning and development frameworks and career pathways. Own the development and continuous improvement of workforce data, analytics, and reporting, ensuring accuracy, consistency, and accessibility of HR metrics (headcount, turnover, diversity, absence, performance). Translate HR data into meaningful insights, identifying trends, risks, and opportunities to inform strategy and workforce planning. Build and maintain dashboards and reporting frameworks that enable leaders to monitor key people indicators in real time. Proactively support SLT with evidence-based recommendations, using data to guide decision-making during periods of growth, change, and transformation. HR Administration: Own and manage all HR administrative processes across the employee lifecycle, ensuring accuracy, efficiency, and compliance. Maintain and continuously improve HR systems, integrating where possible, ensuring data integrity, accessibility, and effective reporting. Ensure all employee records are accurate, up to date, and compliant with statutory requirements (including right to work checks, BPSS checks, and GDPR). Prepare and issue employment documentation including contracts, offer letters, variation letters, and termination documentation. Manage employee data changes (e.g. promotions, salary changes, contract amendments) in a timely and accurate manner. Oversee payroll administration, including monthly data submissions, changes, and liaison with payroll provider. Produce regular HR reports and insights to inform decision-making. Administer benefits, pensions, and leave records, ensuring accurate tracking and communication. Monitor and manage absence, including sickness tracking, reporting, and return-to-work processes. Ensure compliance with employment law and internal policies, conducting regular audits where appropriate. Support and administer visa and sponsorship processes where applicable. Act as the first point of contact for HR queries, ensuring timely and professional responses. Employee Relations and Performance: Lead on all employee relations matters, including disciplinary procedures, grievances, investigations, and conflict resolution. Ensure a fair, consistent, and legally compliant approach to case management. Maintain accurate documentation and records of all employee relations cases. Manage and continuously improve the performance management and appraisal process. Support managers in setting objectives, conducting reviews, and addressing underperformance. Promote employee wellbeing initiatives and support a positive working environment. Plan and coordinate regular social events to promote employee engagement and a positive organisational culture. HR Onboarding: Manage end-to-end recruitment, including role design, advertising, selection, and offer management. Ensure a positive candidate experience aligned with organisational values. Develop and maintain structured onboarding and induction programmes for all new starters. Ensure all pre-employment checks are completed in line with legal and organisational requirements. Manage off-boarding processes, including exit interviews and insights to support retention strategies. Continuously improve onboarding and off-boarding processes to enhance employee experience. Employee Experience: Seek to continuously improve the employee experience across the full employee lifecycle, including onboarding, engagement, wellbeing, development, and off-boarding. Develop and implement initiatives that promote a positive, inclusive, and high-performing workplace culture, ensuring employees feel supported, valued, and connected to the organisation. Act as a trusted point of contact for employees and managers, providing guidance on employee relations matters and helping to resolve concerns in a fair and timely manner. Manage and coordinate employee engagement activities, recognition programmes, and wellbeing initiatives that strengthen morale and reinforce company values. Core Competencies Essential criteria: CIPD Level 5 qualification (or equivalent experience). Proven experience in a generalist HR role, with responsibility for operational delivery across the employee lifecycle, and the ability to contribute to broader people initiatives. Experience managing and developing people, ideally within a small or growing organisation. Strong expertise in HR processes, systems, and best practice across the full employee lifecycle. Sound knowledge of UK employment law and HR compliance requirements. Experience of HR administration, payroll processes, and HR systems. Ability to develop, implement, and improve policies and processes. Strong interpersonal skills, with the ability to build effective relationships across all levels. Confident communicator with excellent written and verbal communication skills. High level of organisation, accuracy, and attention to detail. Experience operating in a standalone or highly independent end-to-end HR role, managing completing priorities with a high degree of autonomy. Strong IT skills, including HR systems and Microsoft Office tools. High level of discretion and understanding of confidentiality and GDPR principles. Desirable criteria: Experience working in a consultancy, social enterprise, or purpose-driven organisation. Experience supporting organisational growth and change. About PPL PPL is a consultancy with a difference. Founded in 2007, PPL is a Social Enterprise and B Corp that exists to promote better health, wellbeing, and economic outcomes across the UK, working with individuals, communities, and the organisations that support them. We are recognised as one of the Financial Times' Leading Management Consultancies in the UK and as one of B Corp's Best for the World organisations. We achieve this by applying the best of current and emerging thinking in the fields of strategy, rapid innovation, digital and data analytics, organisational development, and programme delivery to achieve better outcomes and deliver social value.
Lead the Way in Community Healthcare Become a Superdrug Pharmacy Manager! Location: Castleford (WF10 1DE) Hours: 42.5 hours per week alternate Saturdays Part-time applicants also welcome! Salary: Up to £60,000 FTE (based on 45 hours per week) negotiable depending on experienceAre you a GPhC-registered pharmacist with a passion for leadership and community care? At Superdrug, were proud to operate over 200 pharmacies and 90+ health clinics across the UK, delivering accessible, high-quality healthcare. Join us and take charge of a pharmacy team thats making a real difference. Why Choose Superdrug? Competitive salary with up to 25% annual bonus potential Real-time earnings tracking with Stream Up to 33 days holiday (including bank holidays) Up to 30% discount at Superdrug for you and a nominated person Discounted services including Online Doctor Access to Aviva Digicare Workplace+ for you and your family including Digital GP, mental health consultations, and annual health checks Excellent training and development opportunities Cycle to work scheme Annual GPhC fees paid Invitations to our annual Healthcare Conference Enhanced leave policies for lifes important moments What Youll Be Doing: Leading your pharmacy team to exceed targets and deliver exceptional service Managing stock, operations, and GPhC (PSNI) standards Driving commercial success and ensuring compliance Receiving direct support from your Regional Healthcare Manager Playing a key role in shaping the future of Superdrugs healthcare offering Were Looking For: GPhC-qualified pharmacists Preferably with community pharmacy experience Strong leadership and team management skills Commercial awareness and understanding of NHS pharmacy funding Passionate professionals ready to grow into future Regional Healthcare Managers Why Superdrug? We celebrate individuality, encourage fun, and work hard to deliver "That Superdrug feeling!" If youre ready to lead with purpose and grow your career in a dynamic healthcare environment, wed love to hear from you.For information on how we manage and store your data, please visit: privacy-policy/
May 23, 2026
Full time
Lead the Way in Community Healthcare Become a Superdrug Pharmacy Manager! Location: Castleford (WF10 1DE) Hours: 42.5 hours per week alternate Saturdays Part-time applicants also welcome! Salary: Up to £60,000 FTE (based on 45 hours per week) negotiable depending on experienceAre you a GPhC-registered pharmacist with a passion for leadership and community care? At Superdrug, were proud to operate over 200 pharmacies and 90+ health clinics across the UK, delivering accessible, high-quality healthcare. Join us and take charge of a pharmacy team thats making a real difference. Why Choose Superdrug? Competitive salary with up to 25% annual bonus potential Real-time earnings tracking with Stream Up to 33 days holiday (including bank holidays) Up to 30% discount at Superdrug for you and a nominated person Discounted services including Online Doctor Access to Aviva Digicare Workplace+ for you and your family including Digital GP, mental health consultations, and annual health checks Excellent training and development opportunities Cycle to work scheme Annual GPhC fees paid Invitations to our annual Healthcare Conference Enhanced leave policies for lifes important moments What Youll Be Doing: Leading your pharmacy team to exceed targets and deliver exceptional service Managing stock, operations, and GPhC (PSNI) standards Driving commercial success and ensuring compliance Receiving direct support from your Regional Healthcare Manager Playing a key role in shaping the future of Superdrugs healthcare offering Were Looking For: GPhC-qualified pharmacists Preferably with community pharmacy experience Strong leadership and team management skills Commercial awareness and understanding of NHS pharmacy funding Passionate professionals ready to grow into future Regional Healthcare Managers Why Superdrug? We celebrate individuality, encourage fun, and work hard to deliver "That Superdrug feeling!" If youre ready to lead with purpose and grow your career in a dynamic healthcare environment, wed love to hear from you.For information on how we manage and store your data, please visit: privacy-policy/
HR Coordinator Southend 22.5 or 37 hrs £33,635 pro rata Step into a fast-paced, people-focused role where you'll be at the heart of shaping an exceptional employee experience. As the HR Coordinator, you'll keep the employee journey running seamlessly from recruitment to onboarding and beyond while offering confident, timely support that helps managers and colleagues thrive. Working closely with another Coordinator, you'll drive smooth HR operations, champion people-first initiatives and play a key role in building a positive, engaging workplace culture. Key Responsibilities Recruitment & Onboarding Coordinate end-to-end recruitment administration, including advertising roles, scheduling interviews, issuing offers, and completing pre-employment checks. Support managers throughout the recruitment process and ensure a positive candidate experience. Manage onboarding tasks such as contracts, induction arrangements and probation tracking. Maintain accurate recruitment records and support reporting needs. Ensure all new starters complete required documentation, including right-to-work and DBS checks. HR Administration Maintain accurate employee records in the IRIS HR system, ensuring GDPR compliance. Respond to employee queries on policies, leave and benefits. Prepare HR documents, reports and presentations. Support contract changes, family leave, sickness reporting, leaver processes and other lifecycle administration. Produce routine HR data and metrics to support decision-making. Support compliance monitoring, including right-to-work, training records and policy acknowledgements. Employee Relations Support engagement activities such as surveys, wellbeing initiatives and feedback processes. Act as a point of contact for employee queries, providing timely and professional support. Assist managers with ER matters including absence, probation, informal performance concerns and wellbeing. Prepare letters, documentation and meeting notes. Lead formal ER processes, investigations, disciplinaries, grievances and consultations, with oversight from the Head of HR for complex cases. Policies & Compliance Support the review and updating of HR policies in line with UK employment law. Ensure HR processes follow legislation, policy and best practice. Contribute to improving HR systems, templates and processes. Identify opportunities to enhance efficiency and employee experience. Person Specification Essential CIPD Level 5 (qualified or working towards) or equivalent experience. Experience in an HR support or coordinator role. Strong understanding of HR processes and UK employment law. Experience in recruitment and employee lifecycle administration. Excellent organisational skills and ability to manage competing priorities. High attention to detail and accuracy. Strong communication skills and ability to build positive working relationships. Confident using HR systems and Microsoft Office. Experience managing ER casework, including investigations, disciplinaries and grievances. Desirable Experience in the charity, social care or not-for-profit sector. Experience supporting HR projects or organisational development work. Familiarity with IRIS HR software. What's in it For You? Salary: £33,635 rising incrementally to £37,035 (pro rata) Hours: Part-time OR full-time 22.5 or 37 per week (flexible hours within this range) Life Assurance Scheme Employee Assistance Programme Blue Light Card Staff are entitled to 33 days of annual leave including bank holidays, with an extra day awarded after 5 years of service (pro-rated for part-time employees). Training and Development 24/7 Digital GP Access A day off for your birthday! Cycle to work scheme Please note should your application be successful you will be required to attend an interview on Tuesday 23 rd June. For more information please contact Sophie Barnes at One to One Personnel.
May 22, 2026
Full time
HR Coordinator Southend 22.5 or 37 hrs £33,635 pro rata Step into a fast-paced, people-focused role where you'll be at the heart of shaping an exceptional employee experience. As the HR Coordinator, you'll keep the employee journey running seamlessly from recruitment to onboarding and beyond while offering confident, timely support that helps managers and colleagues thrive. Working closely with another Coordinator, you'll drive smooth HR operations, champion people-first initiatives and play a key role in building a positive, engaging workplace culture. Key Responsibilities Recruitment & Onboarding Coordinate end-to-end recruitment administration, including advertising roles, scheduling interviews, issuing offers, and completing pre-employment checks. Support managers throughout the recruitment process and ensure a positive candidate experience. Manage onboarding tasks such as contracts, induction arrangements and probation tracking. Maintain accurate recruitment records and support reporting needs. Ensure all new starters complete required documentation, including right-to-work and DBS checks. HR Administration Maintain accurate employee records in the IRIS HR system, ensuring GDPR compliance. Respond to employee queries on policies, leave and benefits. Prepare HR documents, reports and presentations. Support contract changes, family leave, sickness reporting, leaver processes and other lifecycle administration. Produce routine HR data and metrics to support decision-making. Support compliance monitoring, including right-to-work, training records and policy acknowledgements. Employee Relations Support engagement activities such as surveys, wellbeing initiatives and feedback processes. Act as a point of contact for employee queries, providing timely and professional support. Assist managers with ER matters including absence, probation, informal performance concerns and wellbeing. Prepare letters, documentation and meeting notes. Lead formal ER processes, investigations, disciplinaries, grievances and consultations, with oversight from the Head of HR for complex cases. Policies & Compliance Support the review and updating of HR policies in line with UK employment law. Ensure HR processes follow legislation, policy and best practice. Contribute to improving HR systems, templates and processes. Identify opportunities to enhance efficiency and employee experience. Person Specification Essential CIPD Level 5 (qualified or working towards) or equivalent experience. Experience in an HR support or coordinator role. Strong understanding of HR processes and UK employment law. Experience in recruitment and employee lifecycle administration. Excellent organisational skills and ability to manage competing priorities. High attention to detail and accuracy. Strong communication skills and ability to build positive working relationships. Confident using HR systems and Microsoft Office. Experience managing ER casework, including investigations, disciplinaries and grievances. Desirable Experience in the charity, social care or not-for-profit sector. Experience supporting HR projects or organisational development work. Familiarity with IRIS HR software. What's in it For You? Salary: £33,635 rising incrementally to £37,035 (pro rata) Hours: Part-time OR full-time 22.5 or 37 per week (flexible hours within this range) Life Assurance Scheme Employee Assistance Programme Blue Light Card Staff are entitled to 33 days of annual leave including bank holidays, with an extra day awarded after 5 years of service (pro-rated for part-time employees). Training and Development 24/7 Digital GP Access A day off for your birthday! Cycle to work scheme Please note should your application be successful you will be required to attend an interview on Tuesday 23 rd June. For more information please contact Sophie Barnes at One to One Personnel.
Office Manager Reporting To: Ops Manager Location Bromley: Full-Time Office Based Working Hours: 8:00am - 5:00pm Job Summary The Administrator & Office Manager is responsible for the organisation, coordination, and administration of key business processes across Claud Investments. The role acts as the central administrative function for office management, Building Control coordination, onboarding administration, compliance tracking, and operational document control. The successful candidate will be responsible for maintaining professional office standards, ensuring administrative processes are completed accurately and on time, and escalating overdue information or unresolved items to the Operations Assistant or Operations Manager where required. Key Responsibilities Office Management & Workplace Standards Maintain overall organisation, presentation, and professional standards within the office environment. Ensure meeting rooms are prepared, organised, cleaned, and reset before and after internal and external meetings. Manage weekly office stock checks for stationery, printer paper, kitchen consumables, coffee supplies, and general office materials. Place orders for office consumables and maintain appropriate stock levels at all times. Monitor printer paper levels, toner requirements, and basic printer functionality, escalating faults where required. Coordinate office refreshments and hospitality arrangements for meetings and visitors. Monitor office cleanliness standards and escalate cleaning or maintenance issues where required. Maintain office etiquette standards, ensuring shared spaces remain organised and professional. HR Onboarding Administration Coordinate onboarding administration for all new staff members. Issue onboarding checklists and ensure all required setup actions are completed before employee start dates. Request laptops, monitors, mobile phones, login credentials, and other IT equipment for new starters. Set up new starters on BambooHR, Asana, Microsoft Teams, SharePoint, and other required business systems. Coordinate introductions between new starters and relevant departments. Maintain onboarding records and ensure all employee setup information is accurately documented. Building Control Coordination Submit Building Control applications and maintain accurate application records. Book Building Control inspections and issue confirmation details to relevant Site Managers, Project Managers, and departments. Maintain a live Building Control tracker showing application status, inspection dates, outstanding information, and certificate status. Review Building Control reports and identify outstanding requests or actions. Chase architects, engineers, Site Managers, Project Managers, and consultants for outstanding Building Control information. Escalate overdue Building Control responses or delays to the Operations Assistant or Operations Manager. Upload Building Control certificates, reports, approvals, and related documents to the correct Asana projects and SharePoint folders. Maintain organised digital records of all Building Control correspondence and approvals. Council Tax & Utility Administration Maintain a Council Tax tracker showing exemption periods, application status, and renewal dates. Coordinate utility account setup, transfers, disconnections, and supplier communication. Maintain accurate utility supplier records, account references, and property status information. Provide relevant billing and account information to the Accounts Department where required. HMO Licence & Compliance Administration Submit HMO licence applications and maintain accurate compliance records. Track HMO application progress, renewal dates, council correspondence, and outstanding documentation. Request and chase outstanding compliance information from relevant departments and consultants. Maintain organised digital records of HMO applications, approvals, and supporting documentation. Aftercare Administration Monitor the Aftercare inbox and ensure client communications are acknowledged within company response timeframes. Create and update Aftercare tasks within Asana under the correct project stages. Upload photographs, contractor updates, completion evidence, and related records to Asana. Track outstanding Aftercare items and follow up with contractors or departments where required. Confirm completion evidence has been received before closing Aftercare tasks. Supplier Invoice Cross-Referencing Review supplier invoices against PO records and Purchase Orders. Identify discrepancies in quantities, pricing, or invoice details and raise queries with the relevant department or supplier. Maintain organised invoice records and support the Accounts Department with invoice verification. Document Management & Administrative Control Maintain organised digital filing systems across SharePoint, Microsoft Teams, and company records. Upload and organise project documentation, certificates, reports, and compliance records in the correct locations. Ensure all administrative records are accurately named, stored, and accessible to the relevant departments. Maintain accurate trackers and spreadsheets relating to compliance, onboarding, Building Control, utilities, and HMO licensing. Company Events & Team Coordination Coordinate company events including the Seasonal Celebration and Christmas Celebration. Arrange supplier bookings, venue coordination, catering, and event logistics. Coordinate office treats, staff gifts, and employee appreciation initiatives.
May 22, 2026
Full time
Office Manager Reporting To: Ops Manager Location Bromley: Full-Time Office Based Working Hours: 8:00am - 5:00pm Job Summary The Administrator & Office Manager is responsible for the organisation, coordination, and administration of key business processes across Claud Investments. The role acts as the central administrative function for office management, Building Control coordination, onboarding administration, compliance tracking, and operational document control. The successful candidate will be responsible for maintaining professional office standards, ensuring administrative processes are completed accurately and on time, and escalating overdue information or unresolved items to the Operations Assistant or Operations Manager where required. Key Responsibilities Office Management & Workplace Standards Maintain overall organisation, presentation, and professional standards within the office environment. Ensure meeting rooms are prepared, organised, cleaned, and reset before and after internal and external meetings. Manage weekly office stock checks for stationery, printer paper, kitchen consumables, coffee supplies, and general office materials. Place orders for office consumables and maintain appropriate stock levels at all times. Monitor printer paper levels, toner requirements, and basic printer functionality, escalating faults where required. Coordinate office refreshments and hospitality arrangements for meetings and visitors. Monitor office cleanliness standards and escalate cleaning or maintenance issues where required. Maintain office etiquette standards, ensuring shared spaces remain organised and professional. HR Onboarding Administration Coordinate onboarding administration for all new staff members. Issue onboarding checklists and ensure all required setup actions are completed before employee start dates. Request laptops, monitors, mobile phones, login credentials, and other IT equipment for new starters. Set up new starters on BambooHR, Asana, Microsoft Teams, SharePoint, and other required business systems. Coordinate introductions between new starters and relevant departments. Maintain onboarding records and ensure all employee setup information is accurately documented. Building Control Coordination Submit Building Control applications and maintain accurate application records. Book Building Control inspections and issue confirmation details to relevant Site Managers, Project Managers, and departments. Maintain a live Building Control tracker showing application status, inspection dates, outstanding information, and certificate status. Review Building Control reports and identify outstanding requests or actions. Chase architects, engineers, Site Managers, Project Managers, and consultants for outstanding Building Control information. Escalate overdue Building Control responses or delays to the Operations Assistant or Operations Manager. Upload Building Control certificates, reports, approvals, and related documents to the correct Asana projects and SharePoint folders. Maintain organised digital records of all Building Control correspondence and approvals. Council Tax & Utility Administration Maintain a Council Tax tracker showing exemption periods, application status, and renewal dates. Coordinate utility account setup, transfers, disconnections, and supplier communication. Maintain accurate utility supplier records, account references, and property status information. Provide relevant billing and account information to the Accounts Department where required. HMO Licence & Compliance Administration Submit HMO licence applications and maintain accurate compliance records. Track HMO application progress, renewal dates, council correspondence, and outstanding documentation. Request and chase outstanding compliance information from relevant departments and consultants. Maintain organised digital records of HMO applications, approvals, and supporting documentation. Aftercare Administration Monitor the Aftercare inbox and ensure client communications are acknowledged within company response timeframes. Create and update Aftercare tasks within Asana under the correct project stages. Upload photographs, contractor updates, completion evidence, and related records to Asana. Track outstanding Aftercare items and follow up with contractors or departments where required. Confirm completion evidence has been received before closing Aftercare tasks. Supplier Invoice Cross-Referencing Review supplier invoices against PO records and Purchase Orders. Identify discrepancies in quantities, pricing, or invoice details and raise queries with the relevant department or supplier. Maintain organised invoice records and support the Accounts Department with invoice verification. Document Management & Administrative Control Maintain organised digital filing systems across SharePoint, Microsoft Teams, and company records. Upload and organise project documentation, certificates, reports, and compliance records in the correct locations. Ensure all administrative records are accurately named, stored, and accessible to the relevant departments. Maintain accurate trackers and spreadsheets relating to compliance, onboarding, Building Control, utilities, and HMO licensing. Company Events & Team Coordination Coordinate company events including the Seasonal Celebration and Christmas Celebration. Arrange supplier bookings, venue coordination, catering, and event logistics. Coordinate office treats, staff gifts, and employee appreciation initiatives.
Occupational Health Advisor (internally known as Employee Health & Wellbeing Advisor) Based across our Billingham and Tanfield Sites 32 hours per week. We're flexible on how these hours are worked, although you'll be expected to work Fridays every few weeks as part of a rota. Join our snack-loving team We're looking for an EHW Advisor to join us at KP Snacks. If you're ready to bring your ideas to the table, grow your skills and be part of a team that values what makes you, you - this could be your next big move. About the role As an EHW Advisor, you'll play a key role in delivering KP Snacks' health and wellbeing agenda. You'll provide occupational health services including case management, health surveillance and targeted wellbeing initiatives that support our colleagues to stay safe, healthy and thrive at work. You'll be part of a team of nine, partnering with Operations and Corporate Functions to provide expert advice and practical solutions. You'll mainly support our Billingham and Tanfield Sites, with occasional travel to other Sites. Working closely with Human Resources, Health & Safety and senior leaders, you'll help shape and deliver initiatives that make a real impact. What's in it for you? We believe in rewarding our colleagues and helping them thrive. Here's a flavour of what we offer: Competitive annual salary Business needs car allowance Annual bonus scheme, with a strong track record of overachievement Comprehensive healthcare support - including Medicash Health Cash Plan or Private Healthcare, Digital GP, Best Doctors second opinion service and specialist cancer care KP Pension Plan - contribution matching up to 7% of your salary 25 days holiday, plus the option to buy more KP4ME - our online platform for benefits, discounts, wellbeing tools and more What will you be doing? Deliver occupational health services Provide case management, health surveillance and wellbeing initiatives that support colleague health across Sites Partner with the business Offer expert advice and practical solutions to Human Resources and line managers on all EHW matters Use insight to drive improvement Analyse data and trends to develop targeted health initiatives aligned to business needs and external guidance Support change and employee relations Contribute to consultations and business change activity with clear, professional advice Shape policies and processes Work with Human Resources, Health & Safety and leaders to review and improve EHW policies and ways of working Who are we? We're KP Snacks, part of the Intersnack family. Across more than 30 countries, over 15,000 of us work together to make the snacks people love - from Hula Hoops to McCoy's. In the UK, we're a team of around 2,400 colleagues, based across seven sites and our Slough HQ. We're proud of our close-knit culture, where we speak up, celebrate differences and push boundaries together. We're committed to inclusion We're building a workplace where everyone belongs. If you don't tick every box, we'd still love to hear from you - your unique perspective could be just what we need. And if there's anything we can do to make the process easier for you, just let us know. We'd love to hear from you if you can bring: Professional qualification or equivalent experience Registered General Nurse (RGN) with NMC Part 3 registration as an Occupational Health Advisor, or comparable occupational health experience with a willingness to work towards a relevant qualification Occupational health experience Experience working in occupational health, ideally within a fast-paced or manufacturing environment Strong relationship-building skills Ability to communicate clearly and build trust across different teams and functions Clinical expertise Evidence-based approach with the ability to produce clear, high-quality reports Proactive and collaborative mindset Organised, team-focused and passionate about supporting mental wellbeing
May 19, 2026
Full time
Occupational Health Advisor (internally known as Employee Health & Wellbeing Advisor) Based across our Billingham and Tanfield Sites 32 hours per week. We're flexible on how these hours are worked, although you'll be expected to work Fridays every few weeks as part of a rota. Join our snack-loving team We're looking for an EHW Advisor to join us at KP Snacks. If you're ready to bring your ideas to the table, grow your skills and be part of a team that values what makes you, you - this could be your next big move. About the role As an EHW Advisor, you'll play a key role in delivering KP Snacks' health and wellbeing agenda. You'll provide occupational health services including case management, health surveillance and targeted wellbeing initiatives that support our colleagues to stay safe, healthy and thrive at work. You'll be part of a team of nine, partnering with Operations and Corporate Functions to provide expert advice and practical solutions. You'll mainly support our Billingham and Tanfield Sites, with occasional travel to other Sites. Working closely with Human Resources, Health & Safety and senior leaders, you'll help shape and deliver initiatives that make a real impact. What's in it for you? We believe in rewarding our colleagues and helping them thrive. Here's a flavour of what we offer: Competitive annual salary Business needs car allowance Annual bonus scheme, with a strong track record of overachievement Comprehensive healthcare support - including Medicash Health Cash Plan or Private Healthcare, Digital GP, Best Doctors second opinion service and specialist cancer care KP Pension Plan - contribution matching up to 7% of your salary 25 days holiday, plus the option to buy more KP4ME - our online platform for benefits, discounts, wellbeing tools and more What will you be doing? Deliver occupational health services Provide case management, health surveillance and wellbeing initiatives that support colleague health across Sites Partner with the business Offer expert advice and practical solutions to Human Resources and line managers on all EHW matters Use insight to drive improvement Analyse data and trends to develop targeted health initiatives aligned to business needs and external guidance Support change and employee relations Contribute to consultations and business change activity with clear, professional advice Shape policies and processes Work with Human Resources, Health & Safety and leaders to review and improve EHW policies and ways of working Who are we? We're KP Snacks, part of the Intersnack family. Across more than 30 countries, over 15,000 of us work together to make the snacks people love - from Hula Hoops to McCoy's. In the UK, we're a team of around 2,400 colleagues, based across seven sites and our Slough HQ. We're proud of our close-knit culture, where we speak up, celebrate differences and push boundaries together. We're committed to inclusion We're building a workplace where everyone belongs. If you don't tick every box, we'd still love to hear from you - your unique perspective could be just what we need. And if there's anything we can do to make the process easier for you, just let us know. We'd love to hear from you if you can bring: Professional qualification or equivalent experience Registered General Nurse (RGN) with NMC Part 3 registration as an Occupational Health Advisor, or comparable occupational health experience with a willingness to work towards a relevant qualification Occupational health experience Experience working in occupational health, ideally within a fast-paced or manufacturing environment Strong relationship-building skills Ability to communicate clearly and build trust across different teams and functions Clinical expertise Evidence-based approach with the ability to produce clear, high-quality reports Proactive and collaborative mindset Organised, team-focused and passionate about supporting mental wellbeing
Digital Workplace Service Desk Manager £500-550 per day (Outside IR35) Manchester - Required to go on-site once every 2 weeks 6 months A Digital Service Desk Manager is required for our public sector client who are based in Manchester. The successful candidate will join the senior leadership team to focus on digital, user and customer experience within the organisation. In this role, you will also be accountable for the service desk and operational delivery team with an awareness of knowing what needs to be delivered by both teams. Responsibilities: Whilst overlooking the service desk function, your main priority will be on the customer and user experience, working closely with senior stakeholders in understanding business needs and requirements and adapting this to further improve on and deliver critical services. On the Operation delivery side, you will focus on service transition, disaster recovery, business relationship management, establishing stakeholder relationships. You will play a key role in innovating, advising and updating the strategy whilst providing leadership to the service desk manager and the wider team. Skills: Previous experience working as a Service Desk Manager/Service delivery role Come from a technical and operations background Great People management skills - excel in conflict and difficult situations ITIL V4 qualified Ideal if someone has started their career in customer service and transitioned into incident and problem management Previous experience working with service desk managers or projects involving the service desk team Good track record of working on previous projects relating to customer and user experience will be essential
Oct 08, 2025
Contractor
Digital Workplace Service Desk Manager £500-550 per day (Outside IR35) Manchester - Required to go on-site once every 2 weeks 6 months A Digital Service Desk Manager is required for our public sector client who are based in Manchester. The successful candidate will join the senior leadership team to focus on digital, user and customer experience within the organisation. In this role, you will also be accountable for the service desk and operational delivery team with an awareness of knowing what needs to be delivered by both teams. Responsibilities: Whilst overlooking the service desk function, your main priority will be on the customer and user experience, working closely with senior stakeholders in understanding business needs and requirements and adapting this to further improve on and deliver critical services. On the Operation delivery side, you will focus on service transition, disaster recovery, business relationship management, establishing stakeholder relationships. You will play a key role in innovating, advising and updating the strategy whilst providing leadership to the service desk manager and the wider team. Skills: Previous experience working as a Service Desk Manager/Service delivery role Come from a technical and operations background Great People management skills - excel in conflict and difficult situations ITIL V4 qualified Ideal if someone has started their career in customer service and transitioned into incident and problem management Previous experience working with service desk managers or projects involving the service desk team Good track record of working on previous projects relating to customer and user experience will be essential
