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health safety wellbeing manager
Marshall
Health Safety and Environmental Specialist
Marshall Fen Ditton, Cambridgeshire
Why join Marshall Land Systems in this role: The role of Health and Safety Environment Specialist is to provide specialist knowledge to the Health & Safety and Environment Team, with an in-depth understanding of processes, procedures, and policies and to offer specialist analysis, advice, and support to all parts of the Marshall business. Job Description Support the Head of HSE and Health, Safety and Environment Manager to maintain legal compliance for Health, Safety and Environmental legislation and regulations to all parts of the Marshall Land Systems business. To implement and enforce safe working practices in line with the company's policies and procedures. To action and ensure timely investigation of accidents and incidents (health, safety and environmental) and review recommendations for preventative and corrective actions whilst using the Quality Management System and process. Actively participate in driving improvements and initiatives to promote a positive Health & Safety culture across the business To carry out auditor duties for Marshall Land Systems operations as required and in line with the business audit programme. Provide advice and guidance to ensure that the ISO14001 systems and developing framework of ISO 45001, and HSG65 are implemented and maintained across the business. Actively contribute and support safety meetings. Assist with health and safety communication, such as SLAM (Stop, look,assess manage alerts) and toolbox talks. Carry out trend analysis for safety coaching conversations/safety observations whilst actively participating and providing guidance to the safety programme as well as championing an employee led initiatives. To support teams in undertaking root cause analysis, implementing corrective actions and any preventative measures as may be required. To support the event management process by reviewing and assessing new reports using the company reporting system. Conduct health and safety training and awareness sessions as required by the business, e.g., Safety Coaching Conversation training and Face Fit testing. Deputise for the HSE Manager as may be required. Supporting with other day to day health and safety requirements or any other health and safety needs that may arise within the business and as directed by the Health and Safety Manager. Apply if you have most of the following: NEBOSH Health & Safety General Certificate and/or IOSH Managing Safely, ideally complemented by a work experience in manufacturing. Strong grounding in HSE preferably within manufacturing. Proven record of conducting risk assessments and audits is essential. Have excellent communication and problem-solving skills. Excellent investigation, analysis and reporting skills. Ability to always demonstrate professional integrity. Ability to demonstrate Innovation and proactiveness. Maintain a professional approach to issues and problems. Working knowledge of Microsoft tools such as Word, Excel and Visio is essential. Self-motivated with the ability to work to deadlines and constantly juggle priorities. Excellent analytical skills and attention to detail. Accident Investigation. Risk Assessments. Auditing and monitoring. Good presentation skills. The benefits we will offer you include: 27 days holiday increasing with service up to 30 days (option to buy /sell). Pension contributions up to 9%. Private medical insurance. Extensive flexible benefit program including Cycle to Work. Life assurance at 4x basic salary. Enhanced parental leave and pay. Paid volunteering leave. Access to industry leading wellbeing resources and tools. Introduction to Marshall Land Systems Marshall Land Systems is a Canadian-owned global company with an unrivalled pedigree of British engineering excellence. From its origins in Cambridge, UK, through more than a century of innovation, pioneering advances from the nose of Concorde to the early Hydrogen fuel cell technology that ultimately powered the moon landings, Marshall engineers now continue to innovate specialist vehicles and infrastructure for NATO forces across the world. From bomb disposal vehicles to deployed shelters, from command and control to CT scanners on the battlefield, Marshall Land Systems protects people in critical situations with the very best in engineering. It employs 600 people with major facilities the UK, Canada, and the Netherlands.
Jun 17, 2026
Full time
Why join Marshall Land Systems in this role: The role of Health and Safety Environment Specialist is to provide specialist knowledge to the Health & Safety and Environment Team, with an in-depth understanding of processes, procedures, and policies and to offer specialist analysis, advice, and support to all parts of the Marshall business. Job Description Support the Head of HSE and Health, Safety and Environment Manager to maintain legal compliance for Health, Safety and Environmental legislation and regulations to all parts of the Marshall Land Systems business. To implement and enforce safe working practices in line with the company's policies and procedures. To action and ensure timely investigation of accidents and incidents (health, safety and environmental) and review recommendations for preventative and corrective actions whilst using the Quality Management System and process. Actively participate in driving improvements and initiatives to promote a positive Health & Safety culture across the business To carry out auditor duties for Marshall Land Systems operations as required and in line with the business audit programme. Provide advice and guidance to ensure that the ISO14001 systems and developing framework of ISO 45001, and HSG65 are implemented and maintained across the business. Actively contribute and support safety meetings. Assist with health and safety communication, such as SLAM (Stop, look,assess manage alerts) and toolbox talks. Carry out trend analysis for safety coaching conversations/safety observations whilst actively participating and providing guidance to the safety programme as well as championing an employee led initiatives. To support teams in undertaking root cause analysis, implementing corrective actions and any preventative measures as may be required. To support the event management process by reviewing and assessing new reports using the company reporting system. Conduct health and safety training and awareness sessions as required by the business, e.g., Safety Coaching Conversation training and Face Fit testing. Deputise for the HSE Manager as may be required. Supporting with other day to day health and safety requirements or any other health and safety needs that may arise within the business and as directed by the Health and Safety Manager. Apply if you have most of the following: NEBOSH Health & Safety General Certificate and/or IOSH Managing Safely, ideally complemented by a work experience in manufacturing. Strong grounding in HSE preferably within manufacturing. Proven record of conducting risk assessments and audits is essential. Have excellent communication and problem-solving skills. Excellent investigation, analysis and reporting skills. Ability to always demonstrate professional integrity. Ability to demonstrate Innovation and proactiveness. Maintain a professional approach to issues and problems. Working knowledge of Microsoft tools such as Word, Excel and Visio is essential. Self-motivated with the ability to work to deadlines and constantly juggle priorities. Excellent analytical skills and attention to detail. Accident Investigation. Risk Assessments. Auditing and monitoring. Good presentation skills. The benefits we will offer you include: 27 days holiday increasing with service up to 30 days (option to buy /sell). Pension contributions up to 9%. Private medical insurance. Extensive flexible benefit program including Cycle to Work. Life assurance at 4x basic salary. Enhanced parental leave and pay. Paid volunteering leave. Access to industry leading wellbeing resources and tools. Introduction to Marshall Land Systems Marshall Land Systems is a Canadian-owned global company with an unrivalled pedigree of British engineering excellence. From its origins in Cambridge, UK, through more than a century of innovation, pioneering advances from the nose of Concorde to the early Hydrogen fuel cell technology that ultimately powered the moon landings, Marshall engineers now continue to innovate specialist vehicles and infrastructure for NATO forces across the world. From bomb disposal vehicles to deployed shelters, from command and control to CT scanners on the battlefield, Marshall Land Systems protects people in critical situations with the very best in engineering. It employs 600 people with major facilities the UK, Canada, and the Netherlands.
ST MICHAEL'S HOTEL & SPA
Head Therapist
ST MICHAEL'S HOTEL & SPA Falmouth, Cornwall
Benefits 10% Retail Commission Wellbeing Scheme; Facility and Treatment Use Health Club Membership Paid Lunch Breaks with Meals on Shift - provided 25% Spa Treatment Discount 20% Retail Discount Friends and Family Resort Rates NatWest Mentor Scheme In House Training It couldn't be a better time to join the team at the St Michael's Hotel and Spa! We are currently recruiting for a Head Therapist to lead our award-winning, friendly Spa therapists' team. Our Spa forms a significant sector of our business attracting both hotel guests and core following of local users. We are looking for a passionate and experienced Head Therapist to lead our spa treatment team and deliver exceptional guest experiences. This is a hands-on leadership role responsible for maintaining treatment standards, supporting therapist development, driving retail performance, and ensuring the smooth day-to-day operation of the spa. The ideal candidate will be confident in leading a team, highly organised, commercially aware, and committed to creating a luxury spa environment for both guests and colleagues. Recently winning Best Spa in the South West in the Good Spa Guide awards, and holding a 5 Bubble Luxury rating the opportunity to help grow and develop the Spa is here. Responsibilities Lead and support the therapist team on a daily basis Deliver high-quality treatments to an exceptional standard Ensure treatment protocols and spa standards are consistently followed Support training, coaching, and development of therapists Monitor treatment room presentation, cleanliness, and stock levels Drive retail sales and treatment upgrades Handle guest feedback professionally and efficiently Assist with rota management and operational organisation Maintain health & safety, hygiene, and compliance standards Support the Spa Manager with overall spa performance and operations Requirements NVQ Level 3 Beauty Therapy qualification (or equivalent) Previous spa experience essential Senior therapist or supervisory experience preferred Strong massage and facial treatment experience Excellent communication and leadership skills Professional, reliable, and guest-focused Passion for wellness, hospitality, and luxury service Flexible to work weekends, evenings, and busy periods when required What We Offer Competitive salary of £31,200 Commission and retail incentives Staff discounts and spa benefits Ongoing training and development Supportive team environment Schedule Full-time Weekend availability required Day shifts including bank holidays are required Experience Spa Therapist: 2-3 years (preferred) Leadership or Senior Therapist experience: 1 -2 year (preferred) Licence/Certification NVQ Level 3 Beauty Therapy (required) If you think you are the right person for this role please apply to Jo Smith, Spa Manager with CV and covering letter. Request for full Job Description can be emailed to . Pay: £31,200.00 per year Application question(s): Level 3 Beauty Therapy or Equivalent Experience: senior therapy: 1 year (required) Spa : 2 years (required) Work Location: In person
Jun 17, 2026
Full time
Benefits 10% Retail Commission Wellbeing Scheme; Facility and Treatment Use Health Club Membership Paid Lunch Breaks with Meals on Shift - provided 25% Spa Treatment Discount 20% Retail Discount Friends and Family Resort Rates NatWest Mentor Scheme In House Training It couldn't be a better time to join the team at the St Michael's Hotel and Spa! We are currently recruiting for a Head Therapist to lead our award-winning, friendly Spa therapists' team. Our Spa forms a significant sector of our business attracting both hotel guests and core following of local users. We are looking for a passionate and experienced Head Therapist to lead our spa treatment team and deliver exceptional guest experiences. This is a hands-on leadership role responsible for maintaining treatment standards, supporting therapist development, driving retail performance, and ensuring the smooth day-to-day operation of the spa. The ideal candidate will be confident in leading a team, highly organised, commercially aware, and committed to creating a luxury spa environment for both guests and colleagues. Recently winning Best Spa in the South West in the Good Spa Guide awards, and holding a 5 Bubble Luxury rating the opportunity to help grow and develop the Spa is here. Responsibilities Lead and support the therapist team on a daily basis Deliver high-quality treatments to an exceptional standard Ensure treatment protocols and spa standards are consistently followed Support training, coaching, and development of therapists Monitor treatment room presentation, cleanliness, and stock levels Drive retail sales and treatment upgrades Handle guest feedback professionally and efficiently Assist with rota management and operational organisation Maintain health & safety, hygiene, and compliance standards Support the Spa Manager with overall spa performance and operations Requirements NVQ Level 3 Beauty Therapy qualification (or equivalent) Previous spa experience essential Senior therapist or supervisory experience preferred Strong massage and facial treatment experience Excellent communication and leadership skills Professional, reliable, and guest-focused Passion for wellness, hospitality, and luxury service Flexible to work weekends, evenings, and busy periods when required What We Offer Competitive salary of £31,200 Commission and retail incentives Staff discounts and spa benefits Ongoing training and development Supportive team environment Schedule Full-time Weekend availability required Day shifts including bank holidays are required Experience Spa Therapist: 2-3 years (preferred) Leadership or Senior Therapist experience: 1 -2 year (preferred) Licence/Certification NVQ Level 3 Beauty Therapy (required) If you think you are the right person for this role please apply to Jo Smith, Spa Manager with CV and covering letter. Request for full Job Description can be emailed to . Pay: £31,200.00 per year Application question(s): Level 3 Beauty Therapy or Equivalent Experience: senior therapy: 1 year (required) Spa : 2 years (required) Work Location: In person
Ritz Recruitment Ltd
Assistant Property Manager
Ritz Recruitment Ltd Leicester, Leicestershire
Leicester - LE2 7JD Full-Time Permanent 37.5 Hours per Week £29,000 - £32,000 per annum + 5% Bonus About the Opportunity Our client is a major UK-based student accommodation provider that manages purpose-built student housing (PBSA) across the country. With a strong reputation for delivering exceptional resident experiences, they are seeking an enthusiastic and customer-focused Assistant Operations Manager to join their team in Leicester. Working 5 days out of 7 per week This is an excellent opportunity for an ambitious professional looking to develop their career within property operations, hospitality, customer experience, or student accommodation. Working alongside the Operations Manager, you will play a key role in ensuring the successful day-to-day operation of a thriving student residence while helping to create a safe, welcoming, and engaging environment for residents. The Role As Assistant Operations Manager, you will support the operational and commercial performance of the property, helping to drive occupancy, resident satisfaction, compliance, and team engagement. You will work closely with residents, universities, contractors, and internal departments to ensure the property operates efficiently while delivering an outstanding customer experience. Key Responsibilities Support the day-to-day management and operation of the student accommodation property. Assist in achieving occupancy, revenue, rebooking, and sales targets. Deliver exceptional customer service and act as a key point of contact for resident enquiries. Build and maintain strong relationships with universities, residents, contractors, and external stakeholders. Support the recruitment, training, development, and performance of on-site team members. Deputise for the Operations Manager when required. Ensure compliance with all health and safety, legal, and company requirements. Coordinate maintenance activities and monitor the overall condition and presentation of the property. Assist with resident events, wellbeing initiatives, and community engagement activities. Support annual operational projects including sales campaigns, debt management, compliance audits, and summer turnaround. About You The successful candidate will demonstrate: Strong leadership and people management skills. Excellent customer service and communication abilities. Commercial awareness and a proactive approach to problem-solving. Experience managing multiple priorities in a fast-paced environment. Strong relationship-building and stakeholder management skills. An understanding of health and safety and operational compliance. A positive, flexible, and collaborative attitude. Experience within student accommodation, property management, hospitality, residential operations, hotels, build-to-rent, or customer-facing operational environments would be highly advantageous. Why Apply? This is a fantastic opportunity to join a growing and highly respected organisation within the student accommodation sector. You'll have the chance to make a real impact on residents' university experience while developing valuable leadership, operational, commercial, and property management skills within a supportive and rewarding environment.
Jun 17, 2026
Full time
Leicester - LE2 7JD Full-Time Permanent 37.5 Hours per Week £29,000 - £32,000 per annum + 5% Bonus About the Opportunity Our client is a major UK-based student accommodation provider that manages purpose-built student housing (PBSA) across the country. With a strong reputation for delivering exceptional resident experiences, they are seeking an enthusiastic and customer-focused Assistant Operations Manager to join their team in Leicester. Working 5 days out of 7 per week This is an excellent opportunity for an ambitious professional looking to develop their career within property operations, hospitality, customer experience, or student accommodation. Working alongside the Operations Manager, you will play a key role in ensuring the successful day-to-day operation of a thriving student residence while helping to create a safe, welcoming, and engaging environment for residents. The Role As Assistant Operations Manager, you will support the operational and commercial performance of the property, helping to drive occupancy, resident satisfaction, compliance, and team engagement. You will work closely with residents, universities, contractors, and internal departments to ensure the property operates efficiently while delivering an outstanding customer experience. Key Responsibilities Support the day-to-day management and operation of the student accommodation property. Assist in achieving occupancy, revenue, rebooking, and sales targets. Deliver exceptional customer service and act as a key point of contact for resident enquiries. Build and maintain strong relationships with universities, residents, contractors, and external stakeholders. Support the recruitment, training, development, and performance of on-site team members. Deputise for the Operations Manager when required. Ensure compliance with all health and safety, legal, and company requirements. Coordinate maintenance activities and monitor the overall condition and presentation of the property. Assist with resident events, wellbeing initiatives, and community engagement activities. Support annual operational projects including sales campaigns, debt management, compliance audits, and summer turnaround. About You The successful candidate will demonstrate: Strong leadership and people management skills. Excellent customer service and communication abilities. Commercial awareness and a proactive approach to problem-solving. Experience managing multiple priorities in a fast-paced environment. Strong relationship-building and stakeholder management skills. An understanding of health and safety and operational compliance. A positive, flexible, and collaborative attitude. Experience within student accommodation, property management, hospitality, residential operations, hotels, build-to-rent, or customer-facing operational environments would be highly advantageous. Why Apply? This is a fantastic opportunity to join a growing and highly respected organisation within the student accommodation sector. You'll have the chance to make a real impact on residents' university experience while developing valuable leadership, operational, commercial, and property management skills within a supportive and rewarding environment.
ATA Recruitment
Life Safety Systems Engineer
ATA Recruitment
Life Safety Systems Engineer Location: Home-based (Predominantly covering West London, Berks, Surrey, and Herts) Salary: £40,000 - £45,000 DOE & Skill Set (Typical OTE: £50,000 - £60,000+ PA) Job Type: Temporary to Permanent 3-month temporary period. Benefits: Company Vehicle (Estate Car or Van), Fuel/Travel fully covered, Private Healthcare, Performance Bonuses, and more. About Us This company is a life safety systems provider delivering top-tier engineering works to a wide selection of blue-chip and public sector organisations. They pride themselves on a proven track record of developing staff, rewarding hard work, and fostering long-term career progression. Due to increasing customer demand, we are looking for a highly motivated, career-minded Life Safety Systems Engineer to join their field team. What they offer Earning Potential: Regular overtime, weekend opportunities, and a performance-related bonus scheme. Travel & Equipment: Home-based role with an Estate Car or Van, fuel, uniform, mobile phone, laptop, PPE, and test equipment provided. All travel, hotel, and subsistence costs for occasional extended travel are fully met by the company. Time Off: Loyalty holiday scheme and an annual Christmas Shutdown. Health & Wellbeing: Company-subsidised Private Healthcare Scheme alongside personal wellbeing and mental health support. Financial Security: Contributory Pension Option (via Salary Sacrifice) and a paid Call Out Rota retainer. Key Responsibilities System Engineering: Deliver high-quality maintenance, fault finding (including cable faults), repairs, small modifications, and additions to various life safety systems. Emergency Support: Participate in the Company Emergency Support Rota (currently 1 week in 7) to provide critical field repair works. Compliance & Reporting: Accurately complete electronic reporting in accordance with company procedures and British Standard Statutory requirements. Professionalism: Represent the company appropriately at all times, maintaining excellent communication given the high profile of our clients. Continuous Improvement: Actively participate in ongoing theoretical, practical, and external industry-regulated training to continuously build your skill set. Role Structure & Onboarding This position is based from home and begins with a 12-week probationary period . This includes "on-the-job" foundation training alongside existing field managers and senior engineers. This period allows you to demonstrate your technical expertise while adapting to company processes. Upon successful completion of a brief written assessment and review, you will transition to fully unsupervised solo works, unlocking full eligibility for our performance bonuses and emergency support rota payments. Position Requirements Minimum Requirements (Must-Haves): Experience: At least 3 years of hands-on experience maintaining, fault-finding, modifying, extending, and commissioning a wide variety of life safety system types. Qualifications: City & Guilds 231 Electrical Parts 1 & 2, IEEE 17th/18th Edition, or an ONC in Electrical/Electronic Engineering (or equivalent). Industry Training: FIA and/or IFEDA competency course passes in Fire Alarm Design, Maintenance, Installation & Commissioning (or equivalent). Driving Licence: Full, valid UK driving licence with a maximum of 3 penalty points. Skills: Strong working knowledge of MS Office (Word, Excel, Outlook) and fluency in English. Education: Level 5 or above equivalent in Maths, English, and a technical subject. Strong understanding of statutory requirements for fire alarms, emergency lighting, voice alarms, and fire extinguishers. To be considered for this role please either hit the 'Apply' button on this site or email your CV directly to (url removed) ATA Recruitment specialise in Technical and Electrical Engineering, so if this role is not for you, please do have a look on our website for further potential opportunities which may suit your skills and experience better - If you have the skill, we have the recruitment knowledge and together we can find you your perfect job! - (url removed) ATA is committed to creating a diverse workforce and is an equal opportunities employer. We welcome applications from all suitably qualified persons regardless of age, disability, gender, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation
Jun 17, 2026
Full time
Life Safety Systems Engineer Location: Home-based (Predominantly covering West London, Berks, Surrey, and Herts) Salary: £40,000 - £45,000 DOE & Skill Set (Typical OTE: £50,000 - £60,000+ PA) Job Type: Temporary to Permanent 3-month temporary period. Benefits: Company Vehicle (Estate Car or Van), Fuel/Travel fully covered, Private Healthcare, Performance Bonuses, and more. About Us This company is a life safety systems provider delivering top-tier engineering works to a wide selection of blue-chip and public sector organisations. They pride themselves on a proven track record of developing staff, rewarding hard work, and fostering long-term career progression. Due to increasing customer demand, we are looking for a highly motivated, career-minded Life Safety Systems Engineer to join their field team. What they offer Earning Potential: Regular overtime, weekend opportunities, and a performance-related bonus scheme. Travel & Equipment: Home-based role with an Estate Car or Van, fuel, uniform, mobile phone, laptop, PPE, and test equipment provided. All travel, hotel, and subsistence costs for occasional extended travel are fully met by the company. Time Off: Loyalty holiday scheme and an annual Christmas Shutdown. Health & Wellbeing: Company-subsidised Private Healthcare Scheme alongside personal wellbeing and mental health support. Financial Security: Contributory Pension Option (via Salary Sacrifice) and a paid Call Out Rota retainer. Key Responsibilities System Engineering: Deliver high-quality maintenance, fault finding (including cable faults), repairs, small modifications, and additions to various life safety systems. Emergency Support: Participate in the Company Emergency Support Rota (currently 1 week in 7) to provide critical field repair works. Compliance & Reporting: Accurately complete electronic reporting in accordance with company procedures and British Standard Statutory requirements. Professionalism: Represent the company appropriately at all times, maintaining excellent communication given the high profile of our clients. Continuous Improvement: Actively participate in ongoing theoretical, practical, and external industry-regulated training to continuously build your skill set. Role Structure & Onboarding This position is based from home and begins with a 12-week probationary period . This includes "on-the-job" foundation training alongside existing field managers and senior engineers. This period allows you to demonstrate your technical expertise while adapting to company processes. Upon successful completion of a brief written assessment and review, you will transition to fully unsupervised solo works, unlocking full eligibility for our performance bonuses and emergency support rota payments. Position Requirements Minimum Requirements (Must-Haves): Experience: At least 3 years of hands-on experience maintaining, fault-finding, modifying, extending, and commissioning a wide variety of life safety system types. Qualifications: City & Guilds 231 Electrical Parts 1 & 2, IEEE 17th/18th Edition, or an ONC in Electrical/Electronic Engineering (or equivalent). Industry Training: FIA and/or IFEDA competency course passes in Fire Alarm Design, Maintenance, Installation & Commissioning (or equivalent). Driving Licence: Full, valid UK driving licence with a maximum of 3 penalty points. Skills: Strong working knowledge of MS Office (Word, Excel, Outlook) and fluency in English. Education: Level 5 or above equivalent in Maths, English, and a technical subject. Strong understanding of statutory requirements for fire alarms, emergency lighting, voice alarms, and fire extinguishers. To be considered for this role please either hit the 'Apply' button on this site or email your CV directly to (url removed) ATA Recruitment specialise in Technical and Electrical Engineering, so if this role is not for you, please do have a look on our website for further potential opportunities which may suit your skills and experience better - If you have the skill, we have the recruitment knowledge and together we can find you your perfect job! - (url removed) ATA is committed to creating a diverse workforce and is an equal opportunities employer. We welcome applications from all suitably qualified persons regardless of age, disability, gender, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation
National Animal Welfare Trust
Centre Operations Manager
National Animal Welfare Trust
Centre Operations Manager Animal Welfare We are seeking an experienced operational leader to oversee a busy animal welfare centre, leading teams, volunteers and day to day operations while helping improve outcomes for animals in care. Position: Centre Operations Manager Location: Bedfordshire, near Milton Keynes Salary: £34,944 to £39,944 per annum depending on experience Hours: 40 hours per week, including alternate weekends Contract: Permanent Closing Date: 17th June 2026 - Please note we are accepting applications on a rolling basis and may close the recruitment process for this role prior to the deadline, so early applications are encouraged. Benefits include: 33 days annual leave including bank holidays, contributory pension scheme, life assurance, employee assistance programme and wellbeing support. About the Role This is a rare opportunity to lead the operational delivery of a well-established animal welfare and rehoming centre. The role combines operational management, people leadership and community engagement, ensuring the smooth running of the site while maintaining the highest standards of animal care and customer service. You will lead a team of employees and volunteers, oversee the welfare and rehoming journey of animals in care, manage site operations and help drive local fundraising and community awareness activities. Key responsibilities include: Leading and developing a large team of staff and volunteers Overseeing the intake, assessment and rehoming of animals Ensuring excellent standards of animal welfare at all times Managing operational performance across the site Supporting recruitment, training and staff development Managing health and safety compliance across the centre Overseeing site maintenance, equipment and external contractors Managing budgets and supporting income generation activities Building positive relationships with supporters, stakeholders and the local community Working collaboratively with internal teams and veterinary partners About You We are looking for a confident and compassionate manager with strong operational leadership experience and a genuine passion for team development and animal welfare. You will bring: Experience managing and developing large teams Strong coaching and people management skills Excellent communication and interpersonal skills Good organisational and time management abilities Experience managing budgets and operational processes Confidence using IT systems including Microsoft Office An understanding of health and safety responsibilities within a workplace environment The ability to manage multiple priorities in a fast paced setting A full UK driving licence Experience within animal welfare, rescue, veterinary, charity or customer focused operational environments would be highly beneficial. About the Organisation This organisation is dedicated to improving the lives of vulnerable animals through rescue, rehabilitation and rehoming services. With multiple centres across the UK, they are committed to providing high standards of care while helping pets find safe and loving new homes. You will be joining a passionate and supportive team committed to making a meaningful difference every day. Other roles you may have experience of could include: Operations Manager, Charity Operations Manager, Site Manager, General Manager, Animal Welfare Manager, Visitor Operations Manager, Veterinary Practice Manager, Regional Operations Manager or Service Manager. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
Jun 17, 2026
Full time
Centre Operations Manager Animal Welfare We are seeking an experienced operational leader to oversee a busy animal welfare centre, leading teams, volunteers and day to day operations while helping improve outcomes for animals in care. Position: Centre Operations Manager Location: Bedfordshire, near Milton Keynes Salary: £34,944 to £39,944 per annum depending on experience Hours: 40 hours per week, including alternate weekends Contract: Permanent Closing Date: 17th June 2026 - Please note we are accepting applications on a rolling basis and may close the recruitment process for this role prior to the deadline, so early applications are encouraged. Benefits include: 33 days annual leave including bank holidays, contributory pension scheme, life assurance, employee assistance programme and wellbeing support. About the Role This is a rare opportunity to lead the operational delivery of a well-established animal welfare and rehoming centre. The role combines operational management, people leadership and community engagement, ensuring the smooth running of the site while maintaining the highest standards of animal care and customer service. You will lead a team of employees and volunteers, oversee the welfare and rehoming journey of animals in care, manage site operations and help drive local fundraising and community awareness activities. Key responsibilities include: Leading and developing a large team of staff and volunteers Overseeing the intake, assessment and rehoming of animals Ensuring excellent standards of animal welfare at all times Managing operational performance across the site Supporting recruitment, training and staff development Managing health and safety compliance across the centre Overseeing site maintenance, equipment and external contractors Managing budgets and supporting income generation activities Building positive relationships with supporters, stakeholders and the local community Working collaboratively with internal teams and veterinary partners About You We are looking for a confident and compassionate manager with strong operational leadership experience and a genuine passion for team development and animal welfare. You will bring: Experience managing and developing large teams Strong coaching and people management skills Excellent communication and interpersonal skills Good organisational and time management abilities Experience managing budgets and operational processes Confidence using IT systems including Microsoft Office An understanding of health and safety responsibilities within a workplace environment The ability to manage multiple priorities in a fast paced setting A full UK driving licence Experience within animal welfare, rescue, veterinary, charity or customer focused operational environments would be highly beneficial. About the Organisation This organisation is dedicated to improving the lives of vulnerable animals through rescue, rehabilitation and rehoming services. With multiple centres across the UK, they are committed to providing high standards of care while helping pets find safe and loving new homes. You will be joining a passionate and supportive team committed to making a meaningful difference every day. Other roles you may have experience of could include: Operations Manager, Charity Operations Manager, Site Manager, General Manager, Animal Welfare Manager, Visitor Operations Manager, Veterinary Practice Manager, Regional Operations Manager or Service Manager. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
Age UK East London
Weekend Home and Settle Project Officer
Age UK East London
Job Purpose The weekend Hospital to Home Project Officer is responsible for responding to referrals received over the weekend from both Royal London Hospital & Homerton Healthcare NHS Foundation Trust. You will work with the manager on Friday to deliver services and plan visits on the weekend for you to attend. The service supports people returning after a stay in hospital, helping them to settle back at home, regain confidence and support with some practical tasks, e.g. shopping/cleaning. You will manage referrals, carry out assessments, and in liaison with the manager, allocate service users to Hospital to Home Outreach Worker caseloads. You will provide direct frontline support and co-ordinate visits to the service users home in preparation for their return home. You will work collaboratively to lead and manage the weekend service to support the smooth transition from hospital to home for service users. The service is time limited, up to 4 or 6 weeks, to adjust, build confidence, and settle back in their homes. You will also be required to undertake community-based outreach as part of service delivery, including visiting service users in their homes both pre-and post-discharge. This includes conducting access visits, welfare checks, and providing practical support such as shopping assistance to ensure a safe and sustainable transition from hospital to home. Over the weekend you be based in the hospital, with lone working visits to client s properties for support. Key Tasks Act as the first point of contact for all referrals over the weekend across both hospitals. Meet with patients in the community and/or hospital and carrying out assessments and risk assessments. Enter referrals on to AUKEL s case management system Salesforce in accordance with GDPR guidelines. Allocate referrals to Hospital to Home Outreach Workers using tech available Field Service App, training will be available. Collect feedback from service users and upload to case management system. Deputise for the manager at discharge planning and other meetings as required. Monitor the case loads of each of the Hospital to Home Outreach Worker (HHOW) to ensure they are evenly and fairly balanced. Work collaboratively with other agencies providing support services. Work with people with a range of needs, dealing with issues ranging from social isolation and keeping people engaged in their community, to prevent unnecessary readmission to hospital. Plan and develop person centred interventions to provide short term support for people after hospital discharge. Deliver the front-line support services over the weekend such as: Undertake home visits to service users pre- and post- discharge to support safe and timely hospital discharge. Provide welfare checks to monitor service users wellbeing during post-discharge period. Deliver practical, person-centred support during visits, including shopping assistance and other essential tasks to aid independent living. Identify and respond to risks within the home environment, escalating concerns where appropriate Provide occasional cover for the A/L of other Project Officers Work with people with a range of needs, dealing with issues ranging from social isolation and keeping people engaged in their community, to preventing unnecessary admission to hospital. Supervise, support and develop HHOWs and volunteers in your service. Liaise with the handyperson service about referrals and jobs for service users. Ensure HHOW are resourced to sign post service users to other services when the home and settle service intervention ends. Administration Keep AUKEL s case management system up to date, input all data, and ensure all referrals, interventions, time spent with service users are recorded. Allocate referrals to HHOW using tech available Salesforce Field Service App. Ensure data collected meets the requirements of the service s contract monitoring and key performance indicators. Ensure service user feedback questionnaires are sent at the end of each intervention and record returns. Ensure admin tasks relating to service users, HHOW or general admin is carried out in a timely and efficient manner. Quality Be familiar with and to implement AUKEL policies and procedures in line with our Values. Ensure the service is delivered in accordance line with Care Quality Commission principals. Ensure integration with other AUKEL projects, and service users are referred and/or sign-posted to appropriate support services available to them. Respond to safeguarding or other concerns and make appropriate reports and management action Liaison Represent AUKEL and participate in appropriate external meetings and events to remain aware of local, regional and national issues affecting quality and compliance affecting care and home support services. Work in collaboration with hospital colleagues including discharge teams, A&E, ward staff, community teams to support the successful discharge of people and reduce readmission. Liaise with other AUKEL home and settle services across London and work collaboratively to maintain effective services, including sharing staff where appropriate. Work closely with the AUKEL handyperson service to meet contractual obligations where a handyperson service is provided as part of the service. Liaise with contractors to arrange deliveries and works to service user s homes. General Meet regularly with your line manager for support, supervision, and appraisal. Attend team and staff meetings, and other meetings as required. Undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of AUKEL. Complete any training which is required to fulfil the role. Carry out the duties of the post in accordance with AUKEL policies and procedures including Equal Opportunities, Mental Capacity, Deprivation of Liberty, Food Hygiene, Health & Safety, Confidentiality, Complaints, GDPR (General Data Protection Regulation), Safeguarding Vulnerable Adults etc. Work within AUKEL s expectations of professional boundaries and confidentiality Functional Links The Hospital to Home Project Officer is supervised directly by the Hospital to Home Manager. Close working with NHS health & social care professionals. Close working with AUKEL internal departments e.g. Finance Team, Information and Advice, Befriending services, Community services, and our Handyperson services. Close working with external partner agencies e.g. Food Banks, Age UK Redbridge, Barking & Havering, and Age UK Waltham Forest.
Jun 17, 2026
Full time
Job Purpose The weekend Hospital to Home Project Officer is responsible for responding to referrals received over the weekend from both Royal London Hospital & Homerton Healthcare NHS Foundation Trust. You will work with the manager on Friday to deliver services and plan visits on the weekend for you to attend. The service supports people returning after a stay in hospital, helping them to settle back at home, regain confidence and support with some practical tasks, e.g. shopping/cleaning. You will manage referrals, carry out assessments, and in liaison with the manager, allocate service users to Hospital to Home Outreach Worker caseloads. You will provide direct frontline support and co-ordinate visits to the service users home in preparation for their return home. You will work collaboratively to lead and manage the weekend service to support the smooth transition from hospital to home for service users. The service is time limited, up to 4 or 6 weeks, to adjust, build confidence, and settle back in their homes. You will also be required to undertake community-based outreach as part of service delivery, including visiting service users in their homes both pre-and post-discharge. This includes conducting access visits, welfare checks, and providing practical support such as shopping assistance to ensure a safe and sustainable transition from hospital to home. Over the weekend you be based in the hospital, with lone working visits to client s properties for support. Key Tasks Act as the first point of contact for all referrals over the weekend across both hospitals. Meet with patients in the community and/or hospital and carrying out assessments and risk assessments. Enter referrals on to AUKEL s case management system Salesforce in accordance with GDPR guidelines. Allocate referrals to Hospital to Home Outreach Workers using tech available Field Service App, training will be available. Collect feedback from service users and upload to case management system. Deputise for the manager at discharge planning and other meetings as required. Monitor the case loads of each of the Hospital to Home Outreach Worker (HHOW) to ensure they are evenly and fairly balanced. Work collaboratively with other agencies providing support services. Work with people with a range of needs, dealing with issues ranging from social isolation and keeping people engaged in their community, to prevent unnecessary readmission to hospital. Plan and develop person centred interventions to provide short term support for people after hospital discharge. Deliver the front-line support services over the weekend such as: Undertake home visits to service users pre- and post- discharge to support safe and timely hospital discharge. Provide welfare checks to monitor service users wellbeing during post-discharge period. Deliver practical, person-centred support during visits, including shopping assistance and other essential tasks to aid independent living. Identify and respond to risks within the home environment, escalating concerns where appropriate Provide occasional cover for the A/L of other Project Officers Work with people with a range of needs, dealing with issues ranging from social isolation and keeping people engaged in their community, to preventing unnecessary admission to hospital. Supervise, support and develop HHOWs and volunteers in your service. Liaise with the handyperson service about referrals and jobs for service users. Ensure HHOW are resourced to sign post service users to other services when the home and settle service intervention ends. Administration Keep AUKEL s case management system up to date, input all data, and ensure all referrals, interventions, time spent with service users are recorded. Allocate referrals to HHOW using tech available Salesforce Field Service App. Ensure data collected meets the requirements of the service s contract monitoring and key performance indicators. Ensure service user feedback questionnaires are sent at the end of each intervention and record returns. Ensure admin tasks relating to service users, HHOW or general admin is carried out in a timely and efficient manner. Quality Be familiar with and to implement AUKEL policies and procedures in line with our Values. Ensure the service is delivered in accordance line with Care Quality Commission principals. Ensure integration with other AUKEL projects, and service users are referred and/or sign-posted to appropriate support services available to them. Respond to safeguarding or other concerns and make appropriate reports and management action Liaison Represent AUKEL and participate in appropriate external meetings and events to remain aware of local, regional and national issues affecting quality and compliance affecting care and home support services. Work in collaboration with hospital colleagues including discharge teams, A&E, ward staff, community teams to support the successful discharge of people and reduce readmission. Liaise with other AUKEL home and settle services across London and work collaboratively to maintain effective services, including sharing staff where appropriate. Work closely with the AUKEL handyperson service to meet contractual obligations where a handyperson service is provided as part of the service. Liaise with contractors to arrange deliveries and works to service user s homes. General Meet regularly with your line manager for support, supervision, and appraisal. Attend team and staff meetings, and other meetings as required. Undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of AUKEL. Complete any training which is required to fulfil the role. Carry out the duties of the post in accordance with AUKEL policies and procedures including Equal Opportunities, Mental Capacity, Deprivation of Liberty, Food Hygiene, Health & Safety, Confidentiality, Complaints, GDPR (General Data Protection Regulation), Safeguarding Vulnerable Adults etc. Work within AUKEL s expectations of professional boundaries and confidentiality Functional Links The Hospital to Home Project Officer is supervised directly by the Hospital to Home Manager. Close working with NHS health & social care professionals. Close working with AUKEL internal departments e.g. Finance Team, Information and Advice, Befriending services, Community services, and our Handyperson services. Close working with external partner agencies e.g. Food Banks, Age UK Redbridge, Barking & Havering, and Age UK Waltham Forest.
HAMPSHIRE COUNTY COUNCIL
Assistant Highways Manager
HAMPSHIRE COUNTY COUNCIL Winchester, Hampshire
An exciting opportunity has arisen for an Assistant Highway Manager to join Hampshire County Council's Highways Delivery team and play a key role in shaping the future of our network. We are looking for a highly motivated and driven individual to join our senior management team, helping to deliver our vital statutory highways maintenance service and make a real difference to communities across Hampshire. As part of the Highways Delivery team, you will lead and support a team of highway engineers while overseeing frontline operations. You'll play a crucial role in ensuring that maintenance activities are delivered safely, efficiently, and in full compliance with required standards across your area. This is a pivotal operational leadership role where no two days are the same. You will contribute to the management of inspection regimes, respond to customer enquiries, and ensure works are delivered in line with policy, legislation, and service expectations-keeping Hampshire's road network safe and accessible for all. Working as part of our wider Highways Service, you will collaborate with fellow managers and our service contractor to provide strong, strategic leadership. Together, you will drive both reactive and proactive maintenance programmes, helping to protect and enhance the county's extensive highway asset. If you are passionate about public service, enjoy leading teams, and want to make a visible impact on the local environment and communities, we would love to hear from you. The Role: As the Assistant Highways Manager, you will oversee a team of up to 20 staff and lead the delivery of both reactive and planned improvements to the network. Working closely with our service contractor, you will play an important role in identifying and implementing improvements, as well as exploring new ways of working with our partners and supply chain to encourage collaboration and improve the service we provide to the residents of Hampshire. You will need excellent communication skills and a proven ability to develop and maintain strong working relationships at all levels. What you'll do: You will lead and manage Highways Delivery teams, ensuring effective workload planning, resource management, and staff development. You will oversee recruitment, performance, and budgets, working with internal teams and partners to deliver high-quality services aligned with strategic goals. You will drive continuous improvement, manage emergency highway responses as part of a 24-hour service, and engage professionally with stakeholders, including the public and elected members. You will also support training initiatives and advise on key operational decisions, including resource allocation, budgeting, and the prioritisation of works. What we're looking for: You'll have a good knowledge of the highway environment, including Health and Safety management (including CDM Regulations), highway law, materials and construction methods, as well as an understanding of contract management (specifically NEC4 contracts). You will be able to demonstrate experience and knowledge of financial management and the application of asset management principles, alongside a good understanding of the political context in which we work, both nationally and locally. Why join us? There are many reasons why we are an excellent choice for your next career move: • We offer a pleasant, supportive, and collaborative working environment which promotes an excellent work-life balance. • Hybrid working: This role is based between Bishops Waltham and Totton depots with a hybrid working arrangement (office and home working) to suit operational requirements. • We are committed to inclusion, diversity, and wellbeing. Staff are encouraged to get involved in a variety of internal Networks (BME, staff disability, Carers and working parents, and LGBT+) in accordance with our Inclusion Strategy. • Flexible and family friendly working patterns such as compressed hours, flexi leave and part time. • Generous annual leave plus bank holidays and paid sick leave. • Generous Employer Pension Contribution. • Opportunities to develop your skills and experience, informally, or formally. • The support of a wider team who will value you and what you achieve. We have created an environment that you can look forward to being a part of, where you are empowered to be your best and a workplace built on teamwork where people can grow and develop in their roles.
Jun 17, 2026
Full time
An exciting opportunity has arisen for an Assistant Highway Manager to join Hampshire County Council's Highways Delivery team and play a key role in shaping the future of our network. We are looking for a highly motivated and driven individual to join our senior management team, helping to deliver our vital statutory highways maintenance service and make a real difference to communities across Hampshire. As part of the Highways Delivery team, you will lead and support a team of highway engineers while overseeing frontline operations. You'll play a crucial role in ensuring that maintenance activities are delivered safely, efficiently, and in full compliance with required standards across your area. This is a pivotal operational leadership role where no two days are the same. You will contribute to the management of inspection regimes, respond to customer enquiries, and ensure works are delivered in line with policy, legislation, and service expectations-keeping Hampshire's road network safe and accessible for all. Working as part of our wider Highways Service, you will collaborate with fellow managers and our service contractor to provide strong, strategic leadership. Together, you will drive both reactive and proactive maintenance programmes, helping to protect and enhance the county's extensive highway asset. If you are passionate about public service, enjoy leading teams, and want to make a visible impact on the local environment and communities, we would love to hear from you. The Role: As the Assistant Highways Manager, you will oversee a team of up to 20 staff and lead the delivery of both reactive and planned improvements to the network. Working closely with our service contractor, you will play an important role in identifying and implementing improvements, as well as exploring new ways of working with our partners and supply chain to encourage collaboration and improve the service we provide to the residents of Hampshire. You will need excellent communication skills and a proven ability to develop and maintain strong working relationships at all levels. What you'll do: You will lead and manage Highways Delivery teams, ensuring effective workload planning, resource management, and staff development. You will oversee recruitment, performance, and budgets, working with internal teams and partners to deliver high-quality services aligned with strategic goals. You will drive continuous improvement, manage emergency highway responses as part of a 24-hour service, and engage professionally with stakeholders, including the public and elected members. You will also support training initiatives and advise on key operational decisions, including resource allocation, budgeting, and the prioritisation of works. What we're looking for: You'll have a good knowledge of the highway environment, including Health and Safety management (including CDM Regulations), highway law, materials and construction methods, as well as an understanding of contract management (specifically NEC4 contracts). You will be able to demonstrate experience and knowledge of financial management and the application of asset management principles, alongside a good understanding of the political context in which we work, both nationally and locally. Why join us? There are many reasons why we are an excellent choice for your next career move: • We offer a pleasant, supportive, and collaborative working environment which promotes an excellent work-life balance. • Hybrid working: This role is based between Bishops Waltham and Totton depots with a hybrid working arrangement (office and home working) to suit operational requirements. • We are committed to inclusion, diversity, and wellbeing. Staff are encouraged to get involved in a variety of internal Networks (BME, staff disability, Carers and working parents, and LGBT+) in accordance with our Inclusion Strategy. • Flexible and family friendly working patterns such as compressed hours, flexi leave and part time. • Generous annual leave plus bank holidays and paid sick leave. • Generous Employer Pension Contribution. • Opportunities to develop your skills and experience, informally, or formally. • The support of a wider team who will value you and what you achieve. We have created an environment that you can look forward to being a part of, where you are empowered to be your best and a workplace built on teamwork where people can grow and develop in their roles.
Howells Solutions Limited
Customer Experience Manager - Social Housing
Howells Solutions Limited Berkhamsted, Hertfordshire
Customer Service Manager - Social Housing Repairs & Maintenance Based in Hemel Hempstead Full-Time, Permanent position Salary: 47k We are currently working in partnership with a leading contractor within the Social Housing sector to recruit an experienced and customer-focused Customer Experience Manager to join their growing team based in Hemel Hempstead. This is an excellent opportunity for an experienced customer experience professional to play a key role within a fast-paced repairs, maintenance, and retrofit environment. The successful candidate will be responsible for driving customer satisfaction, service improvement, and resident engagement across responsive repairs, planned maintenance, and refurbishment programmes. As the Customer Experience Manager, you will lead the delivery of a high-quality customer journey for residents and clients, ensuring services are delivered in line with contractual obligations, customer expectations, and operational KPIs. You will act as a key escalation point for customer issues, oversee customer engagement initiatives, and use customer insight and data analysis to identify and implement service improvements. Key Responsibilities: Lead and develop teams to deliver outstanding customer and resident experiences across repairs and maintenance services Manage customer relationships, ensuring a consistently high level of service delivery and customer satisfaction Act as an escalation point for complex complaints and customer issues, ensuring effective and timely resolution Investigate complaints and service failures using root cause analysis to identify long-term improvement opportunities Analyse customer feedback, KPI data, and satisfaction trends to drive service enhancements and operational improvements Lead the development and continuous improvement of customer journey mapping and service design processes Identify, implement, and embed process improvements to improve efficiency, communication, and customer outcomes Support and deliver resident and community engagement initiatives, building positive relationships with customers and stakeholders Collaborate with operational managers and key stakeholders to improve customer processes and service delivery Produce regular performance and customer insight reports for senior management Promote a positive team culture through effective leadership, coaching, and development of team members Ensure health, safety, and wellbeing remain at the forefront of decision making and operational delivery Key Criteria: Previous experience managing customer experience, customer service, or resident engagement functions within Social Housing, Property Services, Repairs & Maintenance, or a regulated environment Experience in customer journey mapping, service improvement, and process implementation Proven experience investigating complaints and conducting root cause analysis to improve service delivery Strong understanding of customer satisfaction metrics, KPI reporting, and performance analysis Demonstrated leadership and people management experience Excellent communication, stakeholder management, and relationship-building skills Ability to manage multiple priorities within a fast-paced operational environment Customer-focused mindset with a passion for delivering service excellence and continuous improvement This is an excellent opportunity for somebody looking to further their career with a highly reputable and forward-thinking contractor delivering essential services within the Social Housing and Property Services sector. For more information, please apply online or call Meg on (phone number removed)!
Jun 17, 2026
Full time
Customer Service Manager - Social Housing Repairs & Maintenance Based in Hemel Hempstead Full-Time, Permanent position Salary: 47k We are currently working in partnership with a leading contractor within the Social Housing sector to recruit an experienced and customer-focused Customer Experience Manager to join their growing team based in Hemel Hempstead. This is an excellent opportunity for an experienced customer experience professional to play a key role within a fast-paced repairs, maintenance, and retrofit environment. The successful candidate will be responsible for driving customer satisfaction, service improvement, and resident engagement across responsive repairs, planned maintenance, and refurbishment programmes. As the Customer Experience Manager, you will lead the delivery of a high-quality customer journey for residents and clients, ensuring services are delivered in line with contractual obligations, customer expectations, and operational KPIs. You will act as a key escalation point for customer issues, oversee customer engagement initiatives, and use customer insight and data analysis to identify and implement service improvements. Key Responsibilities: Lead and develop teams to deliver outstanding customer and resident experiences across repairs and maintenance services Manage customer relationships, ensuring a consistently high level of service delivery and customer satisfaction Act as an escalation point for complex complaints and customer issues, ensuring effective and timely resolution Investigate complaints and service failures using root cause analysis to identify long-term improvement opportunities Analyse customer feedback, KPI data, and satisfaction trends to drive service enhancements and operational improvements Lead the development and continuous improvement of customer journey mapping and service design processes Identify, implement, and embed process improvements to improve efficiency, communication, and customer outcomes Support and deliver resident and community engagement initiatives, building positive relationships with customers and stakeholders Collaborate with operational managers and key stakeholders to improve customer processes and service delivery Produce regular performance and customer insight reports for senior management Promote a positive team culture through effective leadership, coaching, and development of team members Ensure health, safety, and wellbeing remain at the forefront of decision making and operational delivery Key Criteria: Previous experience managing customer experience, customer service, or resident engagement functions within Social Housing, Property Services, Repairs & Maintenance, or a regulated environment Experience in customer journey mapping, service improvement, and process implementation Proven experience investigating complaints and conducting root cause analysis to improve service delivery Strong understanding of customer satisfaction metrics, KPI reporting, and performance analysis Demonstrated leadership and people management experience Excellent communication, stakeholder management, and relationship-building skills Ability to manage multiple priorities within a fast-paced operational environment Customer-focused mindset with a passion for delivering service excellence and continuous improvement This is an excellent opportunity for somebody looking to further their career with a highly reputable and forward-thinking contractor delivering essential services within the Social Housing and Property Services sector. For more information, please apply online or call Meg on (phone number removed)!
Hestia
Senior Recovery Support Worker
Hestia Hammersmith And Fulham, London
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Senior Recovery Worker to play a pivotal role in our Complex Needs Service in Hammersmith and Fulham. Sounds great, what will I be doing? This role is responsible for empowering a caseload of clients to maintain their wellbeing, independence, and tenancy, while supporting them to achieve personal goals and aspirations. You will co-produce support and recovery plans, facilitate group activities and peer networks, and engage with community professionals to ensure holistic support. The role involves monitoring health, safety, and security, managing referrals, assessments, and reviews, and maintaining accurate records in line with policy. You will also support the manager with housing management tasks including rent collection, arrears, voids, repairs, and budgets, ensuring properties are safe, services run effectively, and contractual obligations are consistently met. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. Here's what the team will be looking for The ideal candidate will have experience supporting people with mental health needs and working with criminal justice services, with an understanding of relevant regulatory frameworks. They should have a good knowledge of health and safety within accommodation-based services and be able to monitor and maintain safety, security, and maintenance needs. Basic housing management knowledge, including maintenance and repairs, is required, along with strong literacy, numeracy, and IT skills to produce clear written communication and records. A sound understanding of safeguarding issues and the ability to respond appropriately is essential. Interview Steps We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
Jun 17, 2026
Full time
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Senior Recovery Worker to play a pivotal role in our Complex Needs Service in Hammersmith and Fulham. Sounds great, what will I be doing? This role is responsible for empowering a caseload of clients to maintain their wellbeing, independence, and tenancy, while supporting them to achieve personal goals and aspirations. You will co-produce support and recovery plans, facilitate group activities and peer networks, and engage with community professionals to ensure holistic support. The role involves monitoring health, safety, and security, managing referrals, assessments, and reviews, and maintaining accurate records in line with policy. You will also support the manager with housing management tasks including rent collection, arrears, voids, repairs, and budgets, ensuring properties are safe, services run effectively, and contractual obligations are consistently met. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. Here's what the team will be looking for The ideal candidate will have experience supporting people with mental health needs and working with criminal justice services, with an understanding of relevant regulatory frameworks. They should have a good knowledge of health and safety within accommodation-based services and be able to monitor and maintain safety, security, and maintenance needs. Basic housing management knowledge, including maintenance and repairs, is required, along with strong literacy, numeracy, and IT skills to produce clear written communication and records. A sound understanding of safeguarding issues and the ability to respond appropriately is essential. Interview Steps We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
FCC Environment
Site Maintenance Service Operative
FCC Environment Oxford, Oxfordshire
Site Maintenance Service Operative Salary: £27,190 - £32,000, depending on experience Hours: 37.5 hours per week, 8am to 4:30pm Location & Postcode: South Central (to cover Buckinghamshire, Bedfordshire, Oxfordshire)As a Site Maintenance Service Operative at FCC Environment, you will be responsible for ensuring the safe, compliant and efficient operation of inert and closed landfill sites. You will carry out site inspections, oversee contractor activities and complete maintenance and repair works in line with environmental, health and safety and cost control procedures.This vacancy is for a full-time position, working five days per week. Our promise to you - Competitive salary- 25 days' annual leave (full-time working) plus Bank Holidays- Pension scheme- Life insurance- Discretionary bonus scheme- On-the-job training and progression- Recognition scheme- Refer a friend- Flexible benefits, including high street savings, cycle to work scheme and Gymflex membership (where applicable)- Access to an Employee Assistance Programme and the Best Doctors Service via our Wellbeing Platform What will you be doing? - Taking responsibility for your own health and safety and that of others on site- Carrying out daily, weekly and monthly site inspections in line with FCC IMS procedures and O&M agreements- Supporting the Site Manager and Supervisor to ensure sites operate in full compliance with environmental permits and contractual requirements- Identifying and escalating remedial and statutory inspection works via agreed spend control procedures- Undertaking in-house repairs to site infrastructure and equipment where appropriate- Carrying out inspections and monitoring of leachate and landfill gas systems, and reporting any issues- Managing and controlling contractors on site, including inductions and maintenance of relevant documentation- Completing contractor control and core skills training modules- Ensuring site security systems and infrastructure are inspected and maintained- Supporting access for contractors to facilitate monitoring and compliance activities- Using company vehicles, tools, laptops and equipment efficiently- Providing cover across multiple sites where required What are we looking for? - Understanding of leachate, landfill gas and environmental control systems- Experience of working outdoors in all weather conditions- Basic understanding of Health & Safety at Work legislation- IT skills, including email, MS Word and smartphone use- Willingness to work alone and follow Lone Working Procedures- Flexibility to travel during the working day (approximately 20,000 miles per year in a company vehicle)- Flexible approach to working hours and locations to meet operational needs- UK driving licence (clean preferred)- Willingness to learn and apply new skills About Us We are FCC Environment, one of the UK's leading waste and resource management companies. Our goal is to minimise the amount of waste that ends up in landfill by transforming it into valuable resources wherever possible.Operating over 200 facilities across the UK and employing around 4,200 people, we're on the frontline of tackling climate change. We need ambitious, innovative professionals like you to help us shape a sustainable future.FCC Environment is an equal opportunities employer. We value diversity and are committed to creating an inclusive environment for all employees. How to apply So, if you want to advance your career as a Site Maintenance Service Operative, please apply via the button shown.
Jun 17, 2026
Full time
Site Maintenance Service Operative Salary: £27,190 - £32,000, depending on experience Hours: 37.5 hours per week, 8am to 4:30pm Location & Postcode: South Central (to cover Buckinghamshire, Bedfordshire, Oxfordshire)As a Site Maintenance Service Operative at FCC Environment, you will be responsible for ensuring the safe, compliant and efficient operation of inert and closed landfill sites. You will carry out site inspections, oversee contractor activities and complete maintenance and repair works in line with environmental, health and safety and cost control procedures.This vacancy is for a full-time position, working five days per week. Our promise to you - Competitive salary- 25 days' annual leave (full-time working) plus Bank Holidays- Pension scheme- Life insurance- Discretionary bonus scheme- On-the-job training and progression- Recognition scheme- Refer a friend- Flexible benefits, including high street savings, cycle to work scheme and Gymflex membership (where applicable)- Access to an Employee Assistance Programme and the Best Doctors Service via our Wellbeing Platform What will you be doing? - Taking responsibility for your own health and safety and that of others on site- Carrying out daily, weekly and monthly site inspections in line with FCC IMS procedures and O&M agreements- Supporting the Site Manager and Supervisor to ensure sites operate in full compliance with environmental permits and contractual requirements- Identifying and escalating remedial and statutory inspection works via agreed spend control procedures- Undertaking in-house repairs to site infrastructure and equipment where appropriate- Carrying out inspections and monitoring of leachate and landfill gas systems, and reporting any issues- Managing and controlling contractors on site, including inductions and maintenance of relevant documentation- Completing contractor control and core skills training modules- Ensuring site security systems and infrastructure are inspected and maintained- Supporting access for contractors to facilitate monitoring and compliance activities- Using company vehicles, tools, laptops and equipment efficiently- Providing cover across multiple sites where required What are we looking for? - Understanding of leachate, landfill gas and environmental control systems- Experience of working outdoors in all weather conditions- Basic understanding of Health & Safety at Work legislation- IT skills, including email, MS Word and smartphone use- Willingness to work alone and follow Lone Working Procedures- Flexibility to travel during the working day (approximately 20,000 miles per year in a company vehicle)- Flexible approach to working hours and locations to meet operational needs- UK driving licence (clean preferred)- Willingness to learn and apply new skills About Us We are FCC Environment, one of the UK's leading waste and resource management companies. Our goal is to minimise the amount of waste that ends up in landfill by transforming it into valuable resources wherever possible.Operating over 200 facilities across the UK and employing around 4,200 people, we're on the frontline of tackling climate change. We need ambitious, innovative professionals like you to help us shape a sustainable future.FCC Environment is an equal opportunities employer. We value diversity and are committed to creating an inclusive environment for all employees. How to apply So, if you want to advance your career as a Site Maintenance Service Operative, please apply via the button shown.
Busy Bees
Nursery Room Leader
Busy Bees Brent, London
Role Overview: Join Our Team at Busy Bees - Leading Nursery Group in the UK As a Room Leader at Busy Bees, you will oversee multiple rooms and ensure that educational strategies are seamlessly integrated across the centre. This is a leadership role where you will inspire your team to achieve the highest standards of care and learning. About Us Busy Bees is the UK's leading nursery group, with nearly 400 nurseries across the UK and more overseas. We are dedicated to giving every child the best start in life and are proud to have won awards for our workplace culture. At Busy Bees, we ensure that every member of our team feels heard, valued, and nurtured. Busy Bees Benefits Competitive salary Ongoing professional development and career progression Our 'Hive' benefits and wellbeing hub, with discounts across a huge range of retailers Up to 28 days holiday per year (including bank holidays) Your birthday off - it's our gift to you! 50% childcare discount Enhanced family leave and return to work bonus Menopause support through Peppy Financial support through Salary Finance Employee Assistance Programme and Mental Health First Aiders Cycle to Work scheme Easy access to your workplace pension through Cushon Discounted Private Medical Insurance (PMI) Opportunities to travel to other countries, experience different cultures and learn new practices. But wait, there's more! You'll also enjoy access to our Benefits and Wellbeing platform, Hive - offering huge array huge of retail discounts helping your money to go further, along with a Wellbeing Hub featuring resources to support your physical and mental health. A Celebrating You section showcasing the ways we recognise and reward our valued team members. Plus, a dedicated Grow with Us area sharing the exciting development opportunities and training designed to support you to thrive and grow at Busy Bees. Role Responsibilities: Key Responsibilities Lead the planning and execution of age-appropriate activities and curriculum in your room. Create a safe, stimulating, and inclusive learning environment for children. Foster a high-performing team through supportive leadership and collaboration. Oversee the development and wellbeing of children, ensuring their progress is tracked and communicated with parents. Take on the role of Key Person, ensuring the holistic development and personal care needs of a group of children. Ensure health and safety standards are met, maintaining a clean and secure environment. Required Qualifications: Ideal Candidate: Level 3 qualification or above in early years education. Experience in an early years setting, with supervisory experience an advantage ideally as a Nursery Room Leader, Nursery Room Manager or Nursery Practitioner. Strong leadership, organisational, and communication skills. Passionate about fostering children's development and creating positive relationships with families. Make a positive impact on young learners-apply now!
Jun 17, 2026
Full time
Role Overview: Join Our Team at Busy Bees - Leading Nursery Group in the UK As a Room Leader at Busy Bees, you will oversee multiple rooms and ensure that educational strategies are seamlessly integrated across the centre. This is a leadership role where you will inspire your team to achieve the highest standards of care and learning. About Us Busy Bees is the UK's leading nursery group, with nearly 400 nurseries across the UK and more overseas. We are dedicated to giving every child the best start in life and are proud to have won awards for our workplace culture. At Busy Bees, we ensure that every member of our team feels heard, valued, and nurtured. Busy Bees Benefits Competitive salary Ongoing professional development and career progression Our 'Hive' benefits and wellbeing hub, with discounts across a huge range of retailers Up to 28 days holiday per year (including bank holidays) Your birthday off - it's our gift to you! 50% childcare discount Enhanced family leave and return to work bonus Menopause support through Peppy Financial support through Salary Finance Employee Assistance Programme and Mental Health First Aiders Cycle to Work scheme Easy access to your workplace pension through Cushon Discounted Private Medical Insurance (PMI) Opportunities to travel to other countries, experience different cultures and learn new practices. But wait, there's more! You'll also enjoy access to our Benefits and Wellbeing platform, Hive - offering huge array huge of retail discounts helping your money to go further, along with a Wellbeing Hub featuring resources to support your physical and mental health. A Celebrating You section showcasing the ways we recognise and reward our valued team members. Plus, a dedicated Grow with Us area sharing the exciting development opportunities and training designed to support you to thrive and grow at Busy Bees. Role Responsibilities: Key Responsibilities Lead the planning and execution of age-appropriate activities and curriculum in your room. Create a safe, stimulating, and inclusive learning environment for children. Foster a high-performing team through supportive leadership and collaboration. Oversee the development and wellbeing of children, ensuring their progress is tracked and communicated with parents. Take on the role of Key Person, ensuring the holistic development and personal care needs of a group of children. Ensure health and safety standards are met, maintaining a clean and secure environment. Required Qualifications: Ideal Candidate: Level 3 qualification or above in early years education. Experience in an early years setting, with supervisory experience an advantage ideally as a Nursery Room Leader, Nursery Room Manager or Nursery Practitioner. Strong leadership, organisational, and communication skills. Passionate about fostering children's development and creating positive relationships with families. Make a positive impact on young learners-apply now!
Depaul UK
Housing Management Worker
Depaul UK Lambeth, London
Housing Management Worker You will be joining a very tight-knit and supportive team that works tirelessly to ensure some of the most vulnerable individuals in the borough are well-cared for. Location: Lambeth - Lambeth YP Assessment Time Out Salary: £29,336 per annum Closing Date: 05 July, 2026 Employment Type: Permanent Hours per week: 37.5 About the Role Make a real difference as a Housing Management Worker at our service in Lambeth . You ll take the lead in managing safe, high-quality accommodation for young people at risk of homelessness driving standards across repairs, voids, rent collection, and compliance while working closely with landlords, contractors, and support teams to keep services running smoothly. We re looking for someone with housing or supported accommodation experience who brings strong tenancy management knowledge, confidence with welfare benefits, and a proactive, solutions-focused approach. You ll work directly with young people with complex needs, using a strengths-based, psychologically informed approach to help them sustain tenancies, reduce arrears, and build independence. Join an inclusive, values-driven organisation where your work has real impact. With ongoing training, support, and a strong team culture, you ll help create safe homes, empower young people, and deliver services that truly change lives. Please note that this job opportunity is offered as a full-time ( 37.5 hour per week ), permanent role. KEY DELIVERABLES • You will always ensure the safety and wellbeing of clients in the service, including using Safeguarding and emergency alert procedures as applicable. • You will advise all prospective or new tenants/residents of their rights and responsibilities under their tenancy/license agreement. • You will be responsible for ensuring that repairs are undertaken to a high standard, within an appropriate time frame and represent value for money. • You will be responsible for ensuring that accommodation units are well maintained in accordance with the management agreement and for bringing them quickly into management to minimize void loss. • You will prepare short reports on arrears, voids, and repairs for the service manager, Depaul s central services and commissioner meetings as required. • You will be responsible for ensuring that all common parts and grounds of Depaul managed properties are in good maintenance order and adhere to Depaul Health and Safety requirements. • You will be responsible for maintaining Health and Safety standards in the premises and a point of information for clients regarding Health and Safety. • You will facilitate the fair allocation of letting accommodation in accordance with Depaul s Policy and Procedures. • You will work with the keyworkers and clients to collect rents and service charges and hold responsibility for the accurate reporting of rental income, voids and allocations to Depaul s finance team. • You will liaise with local Housing Benefit Teams, Social Service Departments or other authorities regarding individual rental income claims. • You will work proactively with keyworkers and clients to develop personal payment plans to support clients not to incur rental debt. • You will be the first point of contact for landlord queries and contractors. • You will support and facilitate the work of the volunteers who add value to the work that we do. • You will contribute to making the environment a positive place to work for all staff, volunteers, and students. • You will undertake further duties as commensurate to the role identified by your line manager. • Demonstrate a commitment to client involvement by advocating client involvement opportunities, for example by actively promoting the Voice of Depaul to clients and attending residents meetings when appropriate. • You will attend training as appropriate to your development to support you in your role. • You will form an integral part of the team and as such attend team meetings when required. WHAT WE ARE LOOKING FOR FROM YOU When completing your application form please address all the points set out below. • Experience of working within a supported and/or social housing setting • An understanding and commitment to working in an assets based way • An understanding of the needs of people experiencing homelessness, mental health challenges, substance use, or leaving care. • A knowledge and understanding of housing management • A knowledge and understanding of welfare benefits • Good literacy, numeracy and IT skills • Able to demonstrate clear understanding of safeguarding requirements and procedures • A commitment to promoting equality, diversity and inclusion, ensuring everyone is treated with respect and dignity. • Commitment to promoting an environment which has the highest regard for the Health and Safety of others. • Personal and professional integrity • High level understanding of professional boundaries and ability to maintain boundaries • Effective collaborative working • Ability to effectively reflect on own practices for ongoing learning and development • Respect for the values and ethos of Depaul and its founding partners. What You ll Receive Tailored training and development Flexible working options where suitable 26 days annual leave, rising with service Family friendly leave policies Pension scheme with employer contributions up to 7% Employee Assistance Programme with 24/7 GP access Discounts across retail, travel, food, fitness and more Cash health plan for you and your family Death in service benefit Access to legal and practical support Safer Recruitment Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly. About Depaul UK In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed cardboard cities due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 Depaul UK was born. What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, Depaul UK provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year. As our name suggests, the work of Depaul UK has been inspired by St. Vincent de Paul a man who devoted his life to helping vast numbers of people throughout the 17th century. St. Vincent de Paul s belief in the intrinsic worth of all people and his commitment to taking bold action remain central to our values today. Depaul UK now forms part of a family of Depaul charities around the world. We each focus on the specific challenges in our own countries, but we re united by our shared values and mission to end homelessness.
Jun 17, 2026
Full time
Housing Management Worker You will be joining a very tight-knit and supportive team that works tirelessly to ensure some of the most vulnerable individuals in the borough are well-cared for. Location: Lambeth - Lambeth YP Assessment Time Out Salary: £29,336 per annum Closing Date: 05 July, 2026 Employment Type: Permanent Hours per week: 37.5 About the Role Make a real difference as a Housing Management Worker at our service in Lambeth . You ll take the lead in managing safe, high-quality accommodation for young people at risk of homelessness driving standards across repairs, voids, rent collection, and compliance while working closely with landlords, contractors, and support teams to keep services running smoothly. We re looking for someone with housing or supported accommodation experience who brings strong tenancy management knowledge, confidence with welfare benefits, and a proactive, solutions-focused approach. You ll work directly with young people with complex needs, using a strengths-based, psychologically informed approach to help them sustain tenancies, reduce arrears, and build independence. Join an inclusive, values-driven organisation where your work has real impact. With ongoing training, support, and a strong team culture, you ll help create safe homes, empower young people, and deliver services that truly change lives. Please note that this job opportunity is offered as a full-time ( 37.5 hour per week ), permanent role. KEY DELIVERABLES • You will always ensure the safety and wellbeing of clients in the service, including using Safeguarding and emergency alert procedures as applicable. • You will advise all prospective or new tenants/residents of their rights and responsibilities under their tenancy/license agreement. • You will be responsible for ensuring that repairs are undertaken to a high standard, within an appropriate time frame and represent value for money. • You will be responsible for ensuring that accommodation units are well maintained in accordance with the management agreement and for bringing them quickly into management to minimize void loss. • You will prepare short reports on arrears, voids, and repairs for the service manager, Depaul s central services and commissioner meetings as required. • You will be responsible for ensuring that all common parts and grounds of Depaul managed properties are in good maintenance order and adhere to Depaul Health and Safety requirements. • You will be responsible for maintaining Health and Safety standards in the premises and a point of information for clients regarding Health and Safety. • You will facilitate the fair allocation of letting accommodation in accordance with Depaul s Policy and Procedures. • You will work with the keyworkers and clients to collect rents and service charges and hold responsibility for the accurate reporting of rental income, voids and allocations to Depaul s finance team. • You will liaise with local Housing Benefit Teams, Social Service Departments or other authorities regarding individual rental income claims. • You will work proactively with keyworkers and clients to develop personal payment plans to support clients not to incur rental debt. • You will be the first point of contact for landlord queries and contractors. • You will support and facilitate the work of the volunteers who add value to the work that we do. • You will contribute to making the environment a positive place to work for all staff, volunteers, and students. • You will undertake further duties as commensurate to the role identified by your line manager. • Demonstrate a commitment to client involvement by advocating client involvement opportunities, for example by actively promoting the Voice of Depaul to clients and attending residents meetings when appropriate. • You will attend training as appropriate to your development to support you in your role. • You will form an integral part of the team and as such attend team meetings when required. WHAT WE ARE LOOKING FOR FROM YOU When completing your application form please address all the points set out below. • Experience of working within a supported and/or social housing setting • An understanding and commitment to working in an assets based way • An understanding of the needs of people experiencing homelessness, mental health challenges, substance use, or leaving care. • A knowledge and understanding of housing management • A knowledge and understanding of welfare benefits • Good literacy, numeracy and IT skills • Able to demonstrate clear understanding of safeguarding requirements and procedures • A commitment to promoting equality, diversity and inclusion, ensuring everyone is treated with respect and dignity. • Commitment to promoting an environment which has the highest regard for the Health and Safety of others. • Personal and professional integrity • High level understanding of professional boundaries and ability to maintain boundaries • Effective collaborative working • Ability to effectively reflect on own practices for ongoing learning and development • Respect for the values and ethos of Depaul and its founding partners. What You ll Receive Tailored training and development Flexible working options where suitable 26 days annual leave, rising with service Family friendly leave policies Pension scheme with employer contributions up to 7% Employee Assistance Programme with 24/7 GP access Discounts across retail, travel, food, fitness and more Cash health plan for you and your family Death in service benefit Access to legal and practical support Safer Recruitment Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly. About Depaul UK In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed cardboard cities due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 Depaul UK was born. What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, Depaul UK provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year. As our name suggests, the work of Depaul UK has been inspired by St. Vincent de Paul a man who devoted his life to helping vast numbers of people throughout the 17th century. St. Vincent de Paul s belief in the intrinsic worth of all people and his commitment to taking bold action remain central to our values today. Depaul UK now forms part of a family of Depaul charities around the world. We each focus on the specific challenges in our own countries, but we re united by our shared values and mission to end homelessness.
The Hospice of St Francis
Volunteering Coordinator
The Hospice of St Francis Berkhamsted, Hertfordshire
Main Duties & Responsibilities Volunteer Recruitment & Onboarding Lead end-to-end recruitment and onboarding of volunteers across all Hospice roles, including clinical, wellbeing, family support, retail, fundraising, finance, facilities and administrative roles. Deliver a high-quality, seamless onboarding experience for volunteer applicants. Co-deliver monthly Introduction to Volunteering sessions, including follow-up engagement. Maintain effective recruitment pipelines to meet service needs. Support with recruitment campaigns for high priority volunteering roles. Compliance & Governance Oversee volunteer compliance, ensuring volunteers, where required: Have satisfactory references Are DBS-checked Complete and refresh mandatory training, including face-to-face safeguarding and relevant onboarding training via departments Maintain accurate compliance records within CRM systems. Monitor and report on DBS and safeguarding renewals, liaising with volunteers, team leaders and the education team. Ensure adherence to Hospice policies, legal requirements and best practice Volunteer Operations & Service Delivery Provide front line guidance and advice on volunteer involvement and best practice to volunteer involving teams. Work with education team to co-facilitate Hospice Connections training sessions where required. Build strong cross-departmental relationships to align volunteering with organisational priorities. Demonstrate a thorough understanding of the volunteer lifecycle and provide guidance and support to managers in planning volunteer requirements, recruitment, onboarding, induction, training, ongoing supervision, recognition, development, issue resolution, and volunteer exit processes. Part of the People Team office cover answering telephone, email and in person queries or directing the enquiry to the right place to be resolved. This includes monitoring the volunteering and volunteer reference and volunteer rota inboxes. Arrange regular meetings with Hospice volunteer managers to: Review volunteer pipelines and activity Analyse data and service needs Identify opportunities for collaboration and service improvement Be a main point of contact for volunteers in key operational roles (e.g. IPU Kitchen, Meet & Greet), including recruitment, onboarding, supervision, and ongoing support Organise IPU volunteer rota planning and management (forward planning and weekly), ensuring adequate cover and resolving last-minute gaps, arranging shadow shifts and organising mentor allocation. Manage and organise tasks for admin volunteers within the Voluntary Services team. Volunteer Engagement & Experience Support with the planning and delivery of an annual programme of volunteer engagement events (e.g. Sunday lunches, feedback forums, seasonal events): Coordinate event logistics including communications, RSVPs, venues, catering and health & safety. Actively gather, review and respond to volunteer feedback to continuously improve the volunteer experience. Coordinate and support volunteer communications across the organisation, including the production and distribution of the monthly volunteer bulletin and volunteer updates. Foster a positive, inclusive and motivating environment for volunteers. Data, Systems & Continuous Improvement Maintain high standards of data accuracy across volunteer systems and records. Use data insights to inform planning and improve service delivery. Identify and suggest improvements to volunteer processes, including onboarding and rota systems. General Responsibilities Represent the Hospice and uphold its values and reputation at all times. Support organisational income generation activities where appropriate. Identify and engage in continuous professional development opportunities, sharing learning with colleagues. Contribute to ongoing service improvement across volunteering and wider Hospice operations. Qualifications, Skills, Experience, Knowledge & Approach Essential Demonstrable experience in volunteer coordination or management Experience overseeing compliance processes (e.g. DBS, safeguarding, governance) Experience managing rotas, logistics or service delivery functions Demonstrated experience coordinating volunteer recruitment and onboarding processes A strong understanding of volunteer management best practice, including relevant legislation, policies, compliance requirements, safeguarding, DBS processes, and governance. Awareness of developments within the voluntary sector and hospice volunteering to ensure organisational practices remain current, effective, and compliant. Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) and database management Strong analytical, planning, and organisational skills Excellent verbal and written communication, diplomacy, and problem-solving ability Ability to manage competing priorities and work independently in a fast-paced environment Proven stakeholder management and relationship-building skills Proven ability to meet recruitment targets across multiple service areas Desirable Experience in healthcare, hospice or charity sector Experience facilitating training or group sessions Knowledge of EDI principles and inclusive volunteering practices Proven experience of working in diverse communities Communication Excellent customer care skills understands importance of good customer engagement & able to build strong working relationships Good team player who is willing to support others/learn new skills Able to communicate sensitively and understand boundaries of working with volunteers Excellent verbal, written, and digital communication skills Compassionate, emotionally intelligent, and able to communicate sensitively Confident and persuasive communicator, able to represent Voluntary Services in meetings and in conversations with Heads of Services Strong interpersonal skills to build collaborative relationships across teams Decision Making Maintain confidentiality at all times Proactive, solutions-focused, and accountable for outcomes Strong attention to detail and ability to drive multiple projects concurrently. Confident decision-maker with sound judgement Mental & Physical Considerations, working conditions and environment Commitment to the aims, ethos and values of the Hospice Keen to develop self within role Ability to prioritise in the best interests of the organisation as a whole Willing and able to work as part of a team and independently using own initiative Skilled in managing competing demands and expectations Work with pace and accuracy Ability to manage various tasks in a timely manner Self-motivated and able to fulfil the job role with minimal supervision Task driven able to see processes through to competition Ability to concentrate for sustained periods of time Confident under pressure Health & Safety Understand and comply with all Health and Safety, Fire and Infection Control regulations Complete all mandatory training and ensure compliance of direct reports and contractors Safeguarding Act in a manner at all times to safeguard the interests of individual patients/clients and their families and justify public trust and confidence in the Hospice of St Francis.
Jun 17, 2026
Full time
Main Duties & Responsibilities Volunteer Recruitment & Onboarding Lead end-to-end recruitment and onboarding of volunteers across all Hospice roles, including clinical, wellbeing, family support, retail, fundraising, finance, facilities and administrative roles. Deliver a high-quality, seamless onboarding experience for volunteer applicants. Co-deliver monthly Introduction to Volunteering sessions, including follow-up engagement. Maintain effective recruitment pipelines to meet service needs. Support with recruitment campaigns for high priority volunteering roles. Compliance & Governance Oversee volunteer compliance, ensuring volunteers, where required: Have satisfactory references Are DBS-checked Complete and refresh mandatory training, including face-to-face safeguarding and relevant onboarding training via departments Maintain accurate compliance records within CRM systems. Monitor and report on DBS and safeguarding renewals, liaising with volunteers, team leaders and the education team. Ensure adherence to Hospice policies, legal requirements and best practice Volunteer Operations & Service Delivery Provide front line guidance and advice on volunteer involvement and best practice to volunteer involving teams. Work with education team to co-facilitate Hospice Connections training sessions where required. Build strong cross-departmental relationships to align volunteering with organisational priorities. Demonstrate a thorough understanding of the volunteer lifecycle and provide guidance and support to managers in planning volunteer requirements, recruitment, onboarding, induction, training, ongoing supervision, recognition, development, issue resolution, and volunteer exit processes. Part of the People Team office cover answering telephone, email and in person queries or directing the enquiry to the right place to be resolved. This includes monitoring the volunteering and volunteer reference and volunteer rota inboxes. Arrange regular meetings with Hospice volunteer managers to: Review volunteer pipelines and activity Analyse data and service needs Identify opportunities for collaboration and service improvement Be a main point of contact for volunteers in key operational roles (e.g. IPU Kitchen, Meet & Greet), including recruitment, onboarding, supervision, and ongoing support Organise IPU volunteer rota planning and management (forward planning and weekly), ensuring adequate cover and resolving last-minute gaps, arranging shadow shifts and organising mentor allocation. Manage and organise tasks for admin volunteers within the Voluntary Services team. Volunteer Engagement & Experience Support with the planning and delivery of an annual programme of volunteer engagement events (e.g. Sunday lunches, feedback forums, seasonal events): Coordinate event logistics including communications, RSVPs, venues, catering and health & safety. Actively gather, review and respond to volunteer feedback to continuously improve the volunteer experience. Coordinate and support volunteer communications across the organisation, including the production and distribution of the monthly volunteer bulletin and volunteer updates. Foster a positive, inclusive and motivating environment for volunteers. Data, Systems & Continuous Improvement Maintain high standards of data accuracy across volunteer systems and records. Use data insights to inform planning and improve service delivery. Identify and suggest improvements to volunteer processes, including onboarding and rota systems. General Responsibilities Represent the Hospice and uphold its values and reputation at all times. Support organisational income generation activities where appropriate. Identify and engage in continuous professional development opportunities, sharing learning with colleagues. Contribute to ongoing service improvement across volunteering and wider Hospice operations. Qualifications, Skills, Experience, Knowledge & Approach Essential Demonstrable experience in volunteer coordination or management Experience overseeing compliance processes (e.g. DBS, safeguarding, governance) Experience managing rotas, logistics or service delivery functions Demonstrated experience coordinating volunteer recruitment and onboarding processes A strong understanding of volunteer management best practice, including relevant legislation, policies, compliance requirements, safeguarding, DBS processes, and governance. Awareness of developments within the voluntary sector and hospice volunteering to ensure organisational practices remain current, effective, and compliant. Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) and database management Strong analytical, planning, and organisational skills Excellent verbal and written communication, diplomacy, and problem-solving ability Ability to manage competing priorities and work independently in a fast-paced environment Proven stakeholder management and relationship-building skills Proven ability to meet recruitment targets across multiple service areas Desirable Experience in healthcare, hospice or charity sector Experience facilitating training or group sessions Knowledge of EDI principles and inclusive volunteering practices Proven experience of working in diverse communities Communication Excellent customer care skills understands importance of good customer engagement & able to build strong working relationships Good team player who is willing to support others/learn new skills Able to communicate sensitively and understand boundaries of working with volunteers Excellent verbal, written, and digital communication skills Compassionate, emotionally intelligent, and able to communicate sensitively Confident and persuasive communicator, able to represent Voluntary Services in meetings and in conversations with Heads of Services Strong interpersonal skills to build collaborative relationships across teams Decision Making Maintain confidentiality at all times Proactive, solutions-focused, and accountable for outcomes Strong attention to detail and ability to drive multiple projects concurrently. Confident decision-maker with sound judgement Mental & Physical Considerations, working conditions and environment Commitment to the aims, ethos and values of the Hospice Keen to develop self within role Ability to prioritise in the best interests of the organisation as a whole Willing and able to work as part of a team and independently using own initiative Skilled in managing competing demands and expectations Work with pace and accuracy Ability to manage various tasks in a timely manner Self-motivated and able to fulfil the job role with minimal supervision Task driven able to see processes through to competition Ability to concentrate for sustained periods of time Confident under pressure Health & Safety Understand and comply with all Health and Safety, Fire and Infection Control regulations Complete all mandatory training and ensure compliance of direct reports and contractors Safeguarding Act in a manner at all times to safeguard the interests of individual patients/clients and their families and justify public trust and confidence in the Hospice of St Francis.
Connect2Hackney
Service Manager - Days, Evenings & Nights Integrated Services
Connect2Hackney Hackney, London
Service Manager - Environmental Operations (Days, Evenings & Nights) Location: Hackney, London Rate: 31.19 - 42.03 per hour (Umbrella) Contract: Full-time Shift-based (including evenings, nights & weekends) About the Role We are currently recruiting for an experienced Service Manager - Environmental Operations to join a high-performing local authority team in Hackney. This is a pivotal leadership role responsible for managing a large operational workforce and delivering essential frontline environmental services across the borough. You will ensure services are efficient, compliant, and meet the highest standards for residents and local businesses. Key Responsibilities As Service Manager, you will lead the planning, delivery and performance of a wide range of environmental operations, including: Street and estate cleansing services Refuse and recycling collection (domestic and commercial) Waste management and commercial waste services Graffiti removal and public realm maintenance Gulley cleansing and flood prevention activities Markets cleansing operations Winter maintenance services (gritting, snow response) Oversight of waste transfer station operations You will also: Manage and lead a large workforce (up to 150 staff via Supervisors and an Assistant Service Manager) Ensure strict compliance with service standards, health & safety, and contractual obligations Address service failures quickly and implement sustainable improvements Monitor performance against KPIs and drive continuous service improvement Manage budgets, resources, and operational delivery Engage with residents, councillors, and stakeholders to resolve issues and improve services Working Pattern This role operates across a 24-hour service , and you will be required to: Work flexibly across day, evening, and night shifts Participate in a weekend rota Provide leadership cover as required to ensure continuous service delivery About You We are looking for a strong operational leader with: Proven experience managing large teams within environmental services, waste management or a related sector A track record of delivering high-quality, customer-focused services Strong leadership, people management, and performance management skills Experience managing budgets and driving operational efficiency Ability to work in a fast-paced, high-profile environment and respond to challenges effectively Excellent communication skills with the ability to engage a wide range of stakeholders Essential: Full UK driving licence Relevant experience at management level (waste/environmental services preferred) Desirable: IOSH Managing Safely (or willingness to obtain) Level 3 qualification in Waste Management or similar Why Apply? Competitive hourly rate ( 31.19- 42.03 umbrella) Opportunity to lead critical public services Work within a dynamic and forward-thinking local authority Make a real impact on environmental quality and community wellbeing Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy.
Jun 17, 2026
Contractor
Service Manager - Environmental Operations (Days, Evenings & Nights) Location: Hackney, London Rate: 31.19 - 42.03 per hour (Umbrella) Contract: Full-time Shift-based (including evenings, nights & weekends) About the Role We are currently recruiting for an experienced Service Manager - Environmental Operations to join a high-performing local authority team in Hackney. This is a pivotal leadership role responsible for managing a large operational workforce and delivering essential frontline environmental services across the borough. You will ensure services are efficient, compliant, and meet the highest standards for residents and local businesses. Key Responsibilities As Service Manager, you will lead the planning, delivery and performance of a wide range of environmental operations, including: Street and estate cleansing services Refuse and recycling collection (domestic and commercial) Waste management and commercial waste services Graffiti removal and public realm maintenance Gulley cleansing and flood prevention activities Markets cleansing operations Winter maintenance services (gritting, snow response) Oversight of waste transfer station operations You will also: Manage and lead a large workforce (up to 150 staff via Supervisors and an Assistant Service Manager) Ensure strict compliance with service standards, health & safety, and contractual obligations Address service failures quickly and implement sustainable improvements Monitor performance against KPIs and drive continuous service improvement Manage budgets, resources, and operational delivery Engage with residents, councillors, and stakeholders to resolve issues and improve services Working Pattern This role operates across a 24-hour service , and you will be required to: Work flexibly across day, evening, and night shifts Participate in a weekend rota Provide leadership cover as required to ensure continuous service delivery About You We are looking for a strong operational leader with: Proven experience managing large teams within environmental services, waste management or a related sector A track record of delivering high-quality, customer-focused services Strong leadership, people management, and performance management skills Experience managing budgets and driving operational efficiency Ability to work in a fast-paced, high-profile environment and respond to challenges effectively Excellent communication skills with the ability to engage a wide range of stakeholders Essential: Full UK driving licence Relevant experience at management level (waste/environmental services preferred) Desirable: IOSH Managing Safely (or willingness to obtain) Level 3 qualification in Waste Management or similar Why Apply? Competitive hourly rate ( 31.19- 42.03 umbrella) Opportunity to lead critical public services Work within a dynamic and forward-thinking local authority Make a real impact on environmental quality and community wellbeing Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy.
Depaul UK
Progression Coach
Depaul UK
Progression Coach You will be joining a very tight-knit and supportive team that works tirelessly to ensure some of the most vulnerable individuals are well-cared for. Location: Manchester (GM Pathfinder) Salary: £29,481 per annum Closing Date: 05 July, 2026 Employment Type: Permanent Hours per week: 37.5 About the Role Ready to help young people move forward with confidence? We re seeking a proactive Progression Coach to support year olds at risk of homelessness to secure housing, stabilize finances and engage in work, learning or training. You ll manage your own caseload, deliver tailored one to one support in the community, and use Acceptance and Commitment Therapy principles to build resilience, motivation and independence. You ll be confident working autonomously and collaboratively creating robust risk assessments and outcomes focused support plans, recording impact clearly, and partnering with local services, landlords and community organisations to get results. Safeguarding, professionalism and reflective practice will sit at the heart of your work. This role is ideal for someone with experience supporting vulnerable young people in fast paced environments, who believes in strengths based practice and positive change. In return, you ll get ACT training, flexible hybrid working, strong supervision and the chance to make a real, measurable difference every day. Please note that this job opportunity is offered as a full-time ( 37.5 hour per week ), permanent role. KEY DELIVERABLES • You will support all clients to achieve their desired outcomes relating to accommodation, improved financial stability, improved social networks and improved engagement in meaningful activities • You will record your work accurately and in a timely manner on our client database • You will ensure the safety and wellbeing of clients at all times including ensuring that Safeguarding and emergency alert procedures are followed and managed appropriately, as laid out in Depaul s Policy and Procedures • You will carry a large caseload of clients and ensure each client receives personcentred, tailored support • You will ensure every client in your caseload has a high-quality risk assessment and a SMART outcomes-based support plan that are regularly reviewed • You will deliver one-to-one support in the local community and will occasionally facilitate group work • You will proactively collaborate and promote multiagency working by leading on partnerships with local agencies including statutory teams, private landlords, third sector organisations and others, to support the wellbeing of Depaul clients in accordance with data protection and information sharing protocols • You will be flexible, reflective and creative in your engagement with clients and personalise your support to them • You will involve clients in the decisions made about them and encourage participation in Depaul s wider community programme of activities • You will engage in regular supervisions, appraisals, caseload reviews and team meetings with your line manager and the wider team • You will work within the principles of Acceptance and Commitment Therapy, and apply this to your daily work with young people and also within the team • You will fully understand the requirements of the outcomes-based contract • You will proactively engage with internal and external Evaluation teams to improve the service delivery • You will work office hours but will need to maintain flexibility to meet the needs of your clients, which may mean working outside of these times • You will undertake further duties as commensurate to the role, in line with Depaul Policies and Procedures and as identified by your line manager WHAT WE ARE LOOKING FOR FROM YOU When completing your application form please address all the points set out below. • Experience of working in a busy environment supporting young people who have experienced homelessness, mental ill health, substance misuse or limited access to opportunities • Experience of managing a large caseload independently • Experience of lone working in the community • Good literacy, numeracy and IT skills • Experience of keeping records continuously up to date and accurate, logging information in a timely manner • An understanding of and commitment to working in a strengths-based way • Experience and understanding of Risk Assessments and Support Planning • Experience and understanding of safeguarding requirements and procedures • Commitment to working in a manner, which promotes diversity and equality ensuring that everyone is treated with respect and dignity and no one suffers from discrimination • Commitment to promoting an environment that has the highest regard for the Health and Safety of self and others • Personal and professional integrity • High level understanding of professional boundaries and ability to maintain boundaries • Effective collaborative working and partnership building • Ability to effectively reflect on own practices for ongoing learning and development • Respect for the values and ethos of Depaul and its founding partners What You ll Receive Tailored training and development Flexible working options where suitable 26 days annual leave, rising with service Family friendly leave policies Pension scheme with employer contributions up to 7% Employee Assistance Programme with 24/7 GP access Discounts across retail, travel, food, fitness and more Cash health plan for you and your family Death in service benefit Access to legal and practical support Safer Recruitment Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly. About Depaul UK In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed cardboard cities due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 Depaul UK was born. What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, Depaul UK provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year. As our name suggests, the work of Depaul UK has been inspired by St. Vincent de Paul a man who devoted his life to helping vast numbers of people throughout the 17th century. St. Vincent de Paul s belief in the intrinsic worth of all people and his commitment to taking bold action remain central to our values today. Depaul UK now forms part of a family of Depaul charities around the world. We each focus on the specific challenges in our own countries, but we re united by our shared values and mission to end homelessness.
Jun 17, 2026
Full time
Progression Coach You will be joining a very tight-knit and supportive team that works tirelessly to ensure some of the most vulnerable individuals are well-cared for. Location: Manchester (GM Pathfinder) Salary: £29,481 per annum Closing Date: 05 July, 2026 Employment Type: Permanent Hours per week: 37.5 About the Role Ready to help young people move forward with confidence? We re seeking a proactive Progression Coach to support year olds at risk of homelessness to secure housing, stabilize finances and engage in work, learning or training. You ll manage your own caseload, deliver tailored one to one support in the community, and use Acceptance and Commitment Therapy principles to build resilience, motivation and independence. You ll be confident working autonomously and collaboratively creating robust risk assessments and outcomes focused support plans, recording impact clearly, and partnering with local services, landlords and community organisations to get results. Safeguarding, professionalism and reflective practice will sit at the heart of your work. This role is ideal for someone with experience supporting vulnerable young people in fast paced environments, who believes in strengths based practice and positive change. In return, you ll get ACT training, flexible hybrid working, strong supervision and the chance to make a real, measurable difference every day. Please note that this job opportunity is offered as a full-time ( 37.5 hour per week ), permanent role. KEY DELIVERABLES • You will support all clients to achieve their desired outcomes relating to accommodation, improved financial stability, improved social networks and improved engagement in meaningful activities • You will record your work accurately and in a timely manner on our client database • You will ensure the safety and wellbeing of clients at all times including ensuring that Safeguarding and emergency alert procedures are followed and managed appropriately, as laid out in Depaul s Policy and Procedures • You will carry a large caseload of clients and ensure each client receives personcentred, tailored support • You will ensure every client in your caseload has a high-quality risk assessment and a SMART outcomes-based support plan that are regularly reviewed • You will deliver one-to-one support in the local community and will occasionally facilitate group work • You will proactively collaborate and promote multiagency working by leading on partnerships with local agencies including statutory teams, private landlords, third sector organisations and others, to support the wellbeing of Depaul clients in accordance with data protection and information sharing protocols • You will be flexible, reflective and creative in your engagement with clients and personalise your support to them • You will involve clients in the decisions made about them and encourage participation in Depaul s wider community programme of activities • You will engage in regular supervisions, appraisals, caseload reviews and team meetings with your line manager and the wider team • You will work within the principles of Acceptance and Commitment Therapy, and apply this to your daily work with young people and also within the team • You will fully understand the requirements of the outcomes-based contract • You will proactively engage with internal and external Evaluation teams to improve the service delivery • You will work office hours but will need to maintain flexibility to meet the needs of your clients, which may mean working outside of these times • You will undertake further duties as commensurate to the role, in line with Depaul Policies and Procedures and as identified by your line manager WHAT WE ARE LOOKING FOR FROM YOU When completing your application form please address all the points set out below. • Experience of working in a busy environment supporting young people who have experienced homelessness, mental ill health, substance misuse or limited access to opportunities • Experience of managing a large caseload independently • Experience of lone working in the community • Good literacy, numeracy and IT skills • Experience of keeping records continuously up to date and accurate, logging information in a timely manner • An understanding of and commitment to working in a strengths-based way • Experience and understanding of Risk Assessments and Support Planning • Experience and understanding of safeguarding requirements and procedures • Commitment to working in a manner, which promotes diversity and equality ensuring that everyone is treated with respect and dignity and no one suffers from discrimination • Commitment to promoting an environment that has the highest regard for the Health and Safety of self and others • Personal and professional integrity • High level understanding of professional boundaries and ability to maintain boundaries • Effective collaborative working and partnership building • Ability to effectively reflect on own practices for ongoing learning and development • Respect for the values and ethos of Depaul and its founding partners What You ll Receive Tailored training and development Flexible working options where suitable 26 days annual leave, rising with service Family friendly leave policies Pension scheme with employer contributions up to 7% Employee Assistance Programme with 24/7 GP access Discounts across retail, travel, food, fitness and more Cash health plan for you and your family Death in service benefit Access to legal and practical support Safer Recruitment Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly. About Depaul UK In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed cardboard cities due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 Depaul UK was born. What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, Depaul UK provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year. As our name suggests, the work of Depaul UK has been inspired by St. Vincent de Paul a man who devoted his life to helping vast numbers of people throughout the 17th century. St. Vincent de Paul s belief in the intrinsic worth of all people and his commitment to taking bold action remain central to our values today. Depaul UK now forms part of a family of Depaul charities around the world. We each focus on the specific challenges in our own countries, but we re united by our shared values and mission to end homelessness.
BUZZ Bingo
Cook
BUZZ Bingo Liverpool, Merseyside
Do you want to be part of a business where you can encourage and empower people to develop in their role? Do you thrive in a fast-paced environment? Do you take pride in delivering great food? If yes, we would love to hear from you!Join us as a Lead Cook in our Wavertree Club offering a 30 hour contract which is fully flexible over 7 days, including evenings and weekends. The Role You'll Play As Lead Cook, you are responsible for managing the kitchen service and motivating the team. You make sure our food is prepared and served in line with company standards, making sure fantastic quality is consistently delivered to our Customers. You can be yourself and build meaningful connections with Customers and Colleagues. Hit the Jackpot with Our Benefits - a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App - for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards - Employee Recognition Scheme Buzz Learning, our digital learning platform with access to 100s of online courses In-house Training - Fire safety, Food safety 1 & 2, COSHH and more Access to Trained Mental Health Advocates for advice on your mental wellbeing 4 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues) Buy Holidays Salary Sacrifice Scheme - opportunity to buy an extra week's holiday (if eligible) Staff discount 50% off bingo tickets, food & soft drinks Refer a Friend Scheme Life Assurance Pension Scheme Your Responsibilities as Part of Our Team Develop an in-depth knowledge of our menu, suppliers and agreed procedure of how to produce all dishes Monitor and record wastage, reporting to the Duty Manager Operate in accordance with the Companies Operating Manuals, standards and procedures Check-in food deliveries, completing administration and storage of the same correctly Make sure stock rotation (FIFO) and stock counts are completed accurately Consistently cook food from our menu to specification and company standards Complete other ad hoc duties as requested Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We're Looking For Previous experience of cooking to specification, following directions and producing meals based on brand standards It is desirable you have previous experience of cooking from a 'cook to order' menu The ability to work in a busy kitchen environment and remain calm under pressure Knowledge of legal cooking requirements, including minimum temperatures etc. Applicants must be 18+
Jun 17, 2026
Full time
Do you want to be part of a business where you can encourage and empower people to develop in their role? Do you thrive in a fast-paced environment? Do you take pride in delivering great food? If yes, we would love to hear from you!Join us as a Lead Cook in our Wavertree Club offering a 30 hour contract which is fully flexible over 7 days, including evenings and weekends. The Role You'll Play As Lead Cook, you are responsible for managing the kitchen service and motivating the team. You make sure our food is prepared and served in line with company standards, making sure fantastic quality is consistently delivered to our Customers. You can be yourself and build meaningful connections with Customers and Colleagues. Hit the Jackpot with Our Benefits - a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App - for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards - Employee Recognition Scheme Buzz Learning, our digital learning platform with access to 100s of online courses In-house Training - Fire safety, Food safety 1 & 2, COSHH and more Access to Trained Mental Health Advocates for advice on your mental wellbeing 4 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues) Buy Holidays Salary Sacrifice Scheme - opportunity to buy an extra week's holiday (if eligible) Staff discount 50% off bingo tickets, food & soft drinks Refer a Friend Scheme Life Assurance Pension Scheme Your Responsibilities as Part of Our Team Develop an in-depth knowledge of our menu, suppliers and agreed procedure of how to produce all dishes Monitor and record wastage, reporting to the Duty Manager Operate in accordance with the Companies Operating Manuals, standards and procedures Check-in food deliveries, completing administration and storage of the same correctly Make sure stock rotation (FIFO) and stock counts are completed accurately Consistently cook food from our menu to specification and company standards Complete other ad hoc duties as requested Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We're Looking For Previous experience of cooking to specification, following directions and producing meals based on brand standards It is desirable you have previous experience of cooking from a 'cook to order' menu The ability to work in a busy kitchen environment and remain calm under pressure Knowledge of legal cooking requirements, including minimum temperatures etc. Applicants must be 18+
Fixatex Ltd
Head of Operations - Frameworks & Partnerships
Fixatex Ltd Hertford Heath, Hertfordshire
Who We Are Fixatex Ltd is a family-run electrical services provider built on trust, teamwork, and technical excellence. Established in 2000, we have proudly supported clients across London and the Southeast for over two decades. Operating from our head office, warehouse, and purpose-built training centre in Hertford, we deliver high-quality electrical services while continuously developing and supporting our people. The Role The Head of Operations holds end-to-end operational, commercial, technical and compliance accountability for all Fixatex s contracts outside one significantly sized client approximately £5m £10m of annual revenue spread across multiple clients, work streams and project types. The portfolio is anchored by two priority G15 housing association clients L&Q (London & Quadrant) and NHG (Notting Hill Genesis) and is complemented by a long tail of ad-hoc and standing accounts in social housing, property management and building-contractor markets. Scope spans all four Fixatex disciplines: fire safety equipment, security, electrical maintenance, compliance and small project / installation works. Reporting to the Chief Operating Officer as the direct peer to the Head of Operations Peabody Housing Trust, the post-holder leads a multi-disciplinary department 5 Contract Managers (typically aligned by work stream, with account responsibility for the priority clients) and their respective Supervisors, Administrators and Engineers and is accountable for KPI performance, statutory compliance, P&L delivery and client retention across the portfolio. Responsibilities Own end-to-end operational, commercial and compliance delivery of Fixatex s Rest of Business portfolio (c. £5m £10m p.a.) across all four work streams: fire safety equipment, security, electrical compliance and small project / installation works. Act as Fixatex s senior point of contact for the two key clients, L&Q (London & Quadrant) and NHG (Notting Hill Genesis), with personal accountability for the client relationship, account growth, satisfaction and contract retention. Lead, coach and develop a department 5 Contract Managers (each predominantly aligned to a work stream, with account responsibility for the priority clients) and their respective Supervisors, Administrators and Engineers. Manage the long tail of smaller ad-hoc and standing accounts (property managers, building contractors and smaller housing providers), ensuring responsiveness, profitability and a consistent quality of service across the portfolio. Direct line and people management of Contract Managers, Qualified Supervisors, Administrators, Site Supervisors, Engineers and Improvers. Following the People Manager guide to ensure that you build ahigh-performance team, create an accountable and values driven culture, and nurture the growth and development of team members. Own the Rest of Business P&L with support from the Finance Function, including annual budget setting, monthly forecasting, work-in-progress, WIP-to-cash conversion, GP% by client and by work stream, sub-contractor spend and overhead control. Direct the planning and scheduling of PPM programmes, reactive works and project / installation programmes across all four disciplines, balancing capacity, skills mix and client priorities. Ensure 100% statutory compliance across the portfolio against the applicable standards and regulations, including company policies and procedures. Discharge supplier-side Principal Contractor duties under CDM 2015 for all Fixatex-led and sub-contracted activity in the portfolio, including Project / Construction Phase Plans for installation works, RAMS sign-off and RIDDOR reporting within one Working Day. Govern any sub-contractors used to flex capacity pre-qualification, back-to-back contracting that flows down client obligations, monthly performance reviews and audit of sub-contracted activity, where authorised by company Directors. Drive project / installation work governance tender review, scope and price assurance, programme management, change-control, snagging and final-account close-out. Lead the new-business and renewal cycle across the portfolio, working with Business Development on bid input, pricing and mobilisation of new contracts. Provide monthly portfolio reporting to the COO, including KPI / SLA performance by client, P&L vs budget, pipeline, risks and remedial actions. Work as the direct peer to the Head of Operations Peabody Housing Trust, sharing best practice, resource and out-of-hours cover where commercially appropriate, and ensuring a consistent Fixatex operating model across the whole business. Qualifications Required: Proven, multi-disciplinary contract management experience covering fire safety, security and electrical compliance, ideally with project / installation work alongside maintenance and PPM. Required: Demonstrable experience managing a multi-client portfolio preferably including G15 / housing association clients, commercial property / managing-agent clients and contractor / B2B clients with personal accountability for account retention and growth. Required: Strong commercial acumen with a track record of P&L ownership on portfolios of c. £5m+ annual turnover, including monthly forecasting, GP% management, WIP and overhead control. Required: Experience leading multi-disciplinary teams of 20+ (Contract Managers, Supervisors, Administrators, Engineers), with evidence of people development, performance management and retention. Preferred: Working knowledge of SFG20, BS 7671, BS 5839, BS 5266, the Regulatory Reform (Fire Safety) Order 2005, CDM 2015 and the Building Safety Act 2022 regime for higher-risk residential buildings. Preferred: SMSTS and IOSH Managing Safely (or NEBOSH General / Construction Certificate); working knowledge of CDM 2015 Principal Contractor duties. Preferred: Established personal network across London and Southeast housing associations. Preferred: Experience mobilising new contracts and managing sub-contractors under back-to-back agreements. Key Performance Indicators/Accountabilities Portfolio KPI / SLA compliance meet or exceed each client s contractual response, completion and certificate-turnaround targets every month; no rolling-quarter breach of any priority-client SLA. Client retention & satisfaction 100% retention of the L&Q and NHG accounts and meet or exceed agreed client-satisfaction targets across the priority and long-tail portfolio. Rest of Business P&L deliver revenue and gross margin within 2% of agreed annual budget; achieve target GP% by client and by work stream; protect WIP-to-cash conversion within agreed days. Account growth grow priority-client revenue (L&Q + NHG) year-on-year in line with the business plan; deliver a defined number of new wins / extensions from the long-tail portfolio each year. Statutory & H&S compliance zero RIDDOR-reportable incidents across the portfolio, 100% pass rate on internal and client compliance audits, and 100% of statutory certificates issued in PDF within agreed contractual SLAs. Legislative & regulatory compliance ensure full compliance with all applicable statutory obligations, including Electrical Safety Standards Regulations, Building Safety requirements, Awaab s Law obligations and client-mandated compliance procedures. Project / installation delivery 95%+ of project works completed on time, on budget and with zero defects at handover. Team performance & retention voluntary attrition in the Rest of Business team below 12% per annum; 100% of operatives holding valid DBS, scope-appropriate accreditations and current competency records and efficient 1:1 s, Performance Review skills. What We Offer At Fixatex, we believe great work deserves great rewards. You can expect: Competitive salary based on experience Private healthcare contribution and life assurance Discretionary bonus Car allowance 25 days annual leave plus bank holidays Supportive sick pay and wellbeing policies Ongoing training and development in our purpose-built training centre A genuine team environment where everyone s input matters A supportive workplace that recognises the need for flexibility Regular team events and celebrations £1000 employee referral scheme Our Values We re proud of the culture we ve built and are looking for people who live by our values: Care like it s family Ownership at every level One team with integrity Keep raising the bar We are committed to ensuring our recruitment practices promote equal opportunities, embrace diversity, and prevent discrimination. Candidates are assessed fairly and consistently against the skills, experience, and competencies required for each role, ensuring that all appointments are made on merit. Beyond recruitment, we maintain an ongoing commitment to building a diverse workforce and fostering an inclusive working environment for all. We strive to create a culture where everyone feels respected and supported, can contribute fully, and is encouraged to reach their full potential.
Jun 17, 2026
Full time
Who We Are Fixatex Ltd is a family-run electrical services provider built on trust, teamwork, and technical excellence. Established in 2000, we have proudly supported clients across London and the Southeast for over two decades. Operating from our head office, warehouse, and purpose-built training centre in Hertford, we deliver high-quality electrical services while continuously developing and supporting our people. The Role The Head of Operations holds end-to-end operational, commercial, technical and compliance accountability for all Fixatex s contracts outside one significantly sized client approximately £5m £10m of annual revenue spread across multiple clients, work streams and project types. The portfolio is anchored by two priority G15 housing association clients L&Q (London & Quadrant) and NHG (Notting Hill Genesis) and is complemented by a long tail of ad-hoc and standing accounts in social housing, property management and building-contractor markets. Scope spans all four Fixatex disciplines: fire safety equipment, security, electrical maintenance, compliance and small project / installation works. Reporting to the Chief Operating Officer as the direct peer to the Head of Operations Peabody Housing Trust, the post-holder leads a multi-disciplinary department 5 Contract Managers (typically aligned by work stream, with account responsibility for the priority clients) and their respective Supervisors, Administrators and Engineers and is accountable for KPI performance, statutory compliance, P&L delivery and client retention across the portfolio. Responsibilities Own end-to-end operational, commercial and compliance delivery of Fixatex s Rest of Business portfolio (c. £5m £10m p.a.) across all four work streams: fire safety equipment, security, electrical compliance and small project / installation works. Act as Fixatex s senior point of contact for the two key clients, L&Q (London & Quadrant) and NHG (Notting Hill Genesis), with personal accountability for the client relationship, account growth, satisfaction and contract retention. Lead, coach and develop a department 5 Contract Managers (each predominantly aligned to a work stream, with account responsibility for the priority clients) and their respective Supervisors, Administrators and Engineers. Manage the long tail of smaller ad-hoc and standing accounts (property managers, building contractors and smaller housing providers), ensuring responsiveness, profitability and a consistent quality of service across the portfolio. Direct line and people management of Contract Managers, Qualified Supervisors, Administrators, Site Supervisors, Engineers and Improvers. Following the People Manager guide to ensure that you build ahigh-performance team, create an accountable and values driven culture, and nurture the growth and development of team members. Own the Rest of Business P&L with support from the Finance Function, including annual budget setting, monthly forecasting, work-in-progress, WIP-to-cash conversion, GP% by client and by work stream, sub-contractor spend and overhead control. Direct the planning and scheduling of PPM programmes, reactive works and project / installation programmes across all four disciplines, balancing capacity, skills mix and client priorities. Ensure 100% statutory compliance across the portfolio against the applicable standards and regulations, including company policies and procedures. Discharge supplier-side Principal Contractor duties under CDM 2015 for all Fixatex-led and sub-contracted activity in the portfolio, including Project / Construction Phase Plans for installation works, RAMS sign-off and RIDDOR reporting within one Working Day. Govern any sub-contractors used to flex capacity pre-qualification, back-to-back contracting that flows down client obligations, monthly performance reviews and audit of sub-contracted activity, where authorised by company Directors. Drive project / installation work governance tender review, scope and price assurance, programme management, change-control, snagging and final-account close-out. Lead the new-business and renewal cycle across the portfolio, working with Business Development on bid input, pricing and mobilisation of new contracts. Provide monthly portfolio reporting to the COO, including KPI / SLA performance by client, P&L vs budget, pipeline, risks and remedial actions. Work as the direct peer to the Head of Operations Peabody Housing Trust, sharing best practice, resource and out-of-hours cover where commercially appropriate, and ensuring a consistent Fixatex operating model across the whole business. Qualifications Required: Proven, multi-disciplinary contract management experience covering fire safety, security and electrical compliance, ideally with project / installation work alongside maintenance and PPM. Required: Demonstrable experience managing a multi-client portfolio preferably including G15 / housing association clients, commercial property / managing-agent clients and contractor / B2B clients with personal accountability for account retention and growth. Required: Strong commercial acumen with a track record of P&L ownership on portfolios of c. £5m+ annual turnover, including monthly forecasting, GP% management, WIP and overhead control. Required: Experience leading multi-disciplinary teams of 20+ (Contract Managers, Supervisors, Administrators, Engineers), with evidence of people development, performance management and retention. Preferred: Working knowledge of SFG20, BS 7671, BS 5839, BS 5266, the Regulatory Reform (Fire Safety) Order 2005, CDM 2015 and the Building Safety Act 2022 regime for higher-risk residential buildings. Preferred: SMSTS and IOSH Managing Safely (or NEBOSH General / Construction Certificate); working knowledge of CDM 2015 Principal Contractor duties. Preferred: Established personal network across London and Southeast housing associations. Preferred: Experience mobilising new contracts and managing sub-contractors under back-to-back agreements. Key Performance Indicators/Accountabilities Portfolio KPI / SLA compliance meet or exceed each client s contractual response, completion and certificate-turnaround targets every month; no rolling-quarter breach of any priority-client SLA. Client retention & satisfaction 100% retention of the L&Q and NHG accounts and meet or exceed agreed client-satisfaction targets across the priority and long-tail portfolio. Rest of Business P&L deliver revenue and gross margin within 2% of agreed annual budget; achieve target GP% by client and by work stream; protect WIP-to-cash conversion within agreed days. Account growth grow priority-client revenue (L&Q + NHG) year-on-year in line with the business plan; deliver a defined number of new wins / extensions from the long-tail portfolio each year. Statutory & H&S compliance zero RIDDOR-reportable incidents across the portfolio, 100% pass rate on internal and client compliance audits, and 100% of statutory certificates issued in PDF within agreed contractual SLAs. Legislative & regulatory compliance ensure full compliance with all applicable statutory obligations, including Electrical Safety Standards Regulations, Building Safety requirements, Awaab s Law obligations and client-mandated compliance procedures. Project / installation delivery 95%+ of project works completed on time, on budget and with zero defects at handover. Team performance & retention voluntary attrition in the Rest of Business team below 12% per annum; 100% of operatives holding valid DBS, scope-appropriate accreditations and current competency records and efficient 1:1 s, Performance Review skills. What We Offer At Fixatex, we believe great work deserves great rewards. You can expect: Competitive salary based on experience Private healthcare contribution and life assurance Discretionary bonus Car allowance 25 days annual leave plus bank holidays Supportive sick pay and wellbeing policies Ongoing training and development in our purpose-built training centre A genuine team environment where everyone s input matters A supportive workplace that recognises the need for flexibility Regular team events and celebrations £1000 employee referral scheme Our Values We re proud of the culture we ve built and are looking for people who live by our values: Care like it s family Ownership at every level One team with integrity Keep raising the bar We are committed to ensuring our recruitment practices promote equal opportunities, embrace diversity, and prevent discrimination. Candidates are assessed fairly and consistently against the skills, experience, and competencies required for each role, ensuring that all appointments are made on merit. Beyond recruitment, we maintain an ongoing commitment to building a diverse workforce and fostering an inclusive working environment for all. We strive to create a culture where everyone feels respected and supported, can contribute fully, and is encouraged to reach their full potential.
WR Logistics
Warehouse Team Leader
WR Logistics Chepstow, Gwent
Warehouse Team Manager - Chepstow Up to 37,000 + Benefits Join a leading food distribution business and take the next step in your leadership career. We're looking for an experienced Warehouse Team Manager to lead and develop a warehouse team, driving performance, safety, and service standards within a fast-paced operation working for a national multi-award winning foodservice distributor. What's on Offer? Up to 37,000 per annum Pension, healthcare, life assurance, and wellbeing support Employee discounts Genuine career progression opportunities About You Warehouse or distribution management experience, specifically within foodservice/ temperature controlled goods Strong leadership and people management skills Results-driven with a focus on continuous improvement Committed to high standards of health & safety If you're a motivated leader looking to join a successful and growing business, we'd love to hear from you. Apply now with an up to date CV to be considered for this exciting Warehouse Team Manager opportunity. WR Logistics are a leading recruitment partner for the logistics and supply chain industry, recruiting across the UK, Europe, and the USA for permanent opportunities. WR Logistics is acting as an Employment Agency in relation to this vacancy
Jun 17, 2026
Full time
Warehouse Team Manager - Chepstow Up to 37,000 + Benefits Join a leading food distribution business and take the next step in your leadership career. We're looking for an experienced Warehouse Team Manager to lead and develop a warehouse team, driving performance, safety, and service standards within a fast-paced operation working for a national multi-award winning foodservice distributor. What's on Offer? Up to 37,000 per annum Pension, healthcare, life assurance, and wellbeing support Employee discounts Genuine career progression opportunities About You Warehouse or distribution management experience, specifically within foodservice/ temperature controlled goods Strong leadership and people management skills Results-driven with a focus on continuous improvement Committed to high standards of health & safety If you're a motivated leader looking to join a successful and growing business, we'd love to hear from you. Apply now with an up to date CV to be considered for this exciting Warehouse Team Manager opportunity. WR Logistics are a leading recruitment partner for the logistics and supply chain industry, recruiting across the UK, Europe, and the USA for permanent opportunities. WR Logistics is acting as an Employment Agency in relation to this vacancy
Staffline
Vault Officer
Staffline Pinhoe, Devon
We are currently recruiting for a Vault Officer to join our G4S team, working for a well-known site in Exeter! Contract Information: Pay Rate: £14.87 per hour rising to £15.47 after 12 months (plus night allowance if applicable) Hours per week: 27 hours Shift Pattern: Rolling Shift Pattern, 06:00 - 18:00. For your application to be considered, please upload an up-to-date CV! Your Time at Work As a Vault Officer your duties will include: - Operate in a receipt and dispatch function dealing with internal and/or external customers, including responsibility for ensuring accurate and secure loading/unloading of CIT, ATM and Trunker vehicles. - Carry out daily Vault Audits, identifying and investigating discrepancies and reporting to management as necessary. - Be aware of health and safety issues and ensure all staff are able to work in a safe manner. - Control exit and entry of vehicles to loading bay(s) and branch where applicable. - Must always adhere to Operational Standing Orders. - Complete all necessary paperwork and ensure records are retained and stored correctly. - Carry out any other duties that are deemed reasonable. - Liaise with other departments, branches, customers and suppliers, as appropriate, to resolve issues and maintain service. - Follow company procedures to ensure the security of cash, valuables, staff and premises is maintained at all times. - Ensure 5S standards are consistently reviewed and adhered to. - Responsible for opening and closing of the vaults both routinely and in an emergency using appropriate security measures. - Using a computerised system (Viper) to ensure an audit trail for all cash/containers is maintained at all times. - Prepare consignments of customer funds for dispatch to vehicles. - This job description will be subject to change in accordance with operational developments and the job holder's expertise - Full and proper use of mechanical handling equipment. - Undertake training activities as required. - Issue, receive and maintain security of all keys held within the secure area . - Monitor branch and vehicle holdings to ensure they are within insurance indemnities, reporting any potential breaches. - You'll also need to have a flexible approach to working hours (including weekends and bank holidays), being happy to adapt plans to meet changing circumstances. - Undertake other duties that may reasonably be assigned to you by your line manager or the business. Our Perfect Worker You will need to work within the company's procedural guidelines to ensure a high quality of service is consistently maintained with optimum efficiency. Due to the nature of the industry in which we operate, you will need to be confident working to stringent procedures within a highly regulated environment. This will ensure that our service remains superior and that our customers' requirements are met with optimum efficiency. What makes a successful Vault Officer? - You will need to be confident in communicating at all levels in both written and spoken English. - You will need to be confident in following specific procedures and instructions. - An appropriate level of numeracy is also very important. - You must also be able to work to tight deadlines. - Previous experience using IT and computer systems would be extremely beneficial. - Must be comfortable working within a secure, confined and highly regulated environment. - You must also be willing to undertake shift work - You will need to be able to work as part of a team. - Finally, you must be continuously focused on providing a top-notch service to our customers by being efficient, flexible and at all times security conscious. Key Information and Benefits - Pension scheme - Flexible working policies - We Care - providing 24/7 access to online GP, mental health support and virtual wellbeing - HSF - Health Cash Plans - Corporate perks and discounts and Home) - Payroll Giving - Training and Development Opportunities (inc Apprenticeships in England) Job Ref: 1G4S (G628) G4S are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today! About Staffline Staffline are working in Partnership with G4S, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.
Jun 17, 2026
Full time
We are currently recruiting for a Vault Officer to join our G4S team, working for a well-known site in Exeter! Contract Information: Pay Rate: £14.87 per hour rising to £15.47 after 12 months (plus night allowance if applicable) Hours per week: 27 hours Shift Pattern: Rolling Shift Pattern, 06:00 - 18:00. For your application to be considered, please upload an up-to-date CV! Your Time at Work As a Vault Officer your duties will include: - Operate in a receipt and dispatch function dealing with internal and/or external customers, including responsibility for ensuring accurate and secure loading/unloading of CIT, ATM and Trunker vehicles. - Carry out daily Vault Audits, identifying and investigating discrepancies and reporting to management as necessary. - Be aware of health and safety issues and ensure all staff are able to work in a safe manner. - Control exit and entry of vehicles to loading bay(s) and branch where applicable. - Must always adhere to Operational Standing Orders. - Complete all necessary paperwork and ensure records are retained and stored correctly. - Carry out any other duties that are deemed reasonable. - Liaise with other departments, branches, customers and suppliers, as appropriate, to resolve issues and maintain service. - Follow company procedures to ensure the security of cash, valuables, staff and premises is maintained at all times. - Ensure 5S standards are consistently reviewed and adhered to. - Responsible for opening and closing of the vaults both routinely and in an emergency using appropriate security measures. - Using a computerised system (Viper) to ensure an audit trail for all cash/containers is maintained at all times. - Prepare consignments of customer funds for dispatch to vehicles. - This job description will be subject to change in accordance with operational developments and the job holder's expertise - Full and proper use of mechanical handling equipment. - Undertake training activities as required. - Issue, receive and maintain security of all keys held within the secure area . - Monitor branch and vehicle holdings to ensure they are within insurance indemnities, reporting any potential breaches. - You'll also need to have a flexible approach to working hours (including weekends and bank holidays), being happy to adapt plans to meet changing circumstances. - Undertake other duties that may reasonably be assigned to you by your line manager or the business. Our Perfect Worker You will need to work within the company's procedural guidelines to ensure a high quality of service is consistently maintained with optimum efficiency. Due to the nature of the industry in which we operate, you will need to be confident working to stringent procedures within a highly regulated environment. This will ensure that our service remains superior and that our customers' requirements are met with optimum efficiency. What makes a successful Vault Officer? - You will need to be confident in communicating at all levels in both written and spoken English. - You will need to be confident in following specific procedures and instructions. - An appropriate level of numeracy is also very important. - You must also be able to work to tight deadlines. - Previous experience using IT and computer systems would be extremely beneficial. - Must be comfortable working within a secure, confined and highly regulated environment. - You must also be willing to undertake shift work - You will need to be able to work as part of a team. - Finally, you must be continuously focused on providing a top-notch service to our customers by being efficient, flexible and at all times security conscious. Key Information and Benefits - Pension scheme - Flexible working policies - We Care - providing 24/7 access to online GP, mental health support and virtual wellbeing - HSF - Health Cash Plans - Corporate perks and discounts and Home) - Payroll Giving - Training and Development Opportunities (inc Apprenticeships in England) Job Ref: 1G4S (G628) G4S are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today! About Staffline Staffline are working in Partnership with G4S, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.
OH Medical Recruitment Ltd
Cdm Advisor
OH Medical Recruitment Ltd Bristol, Gloucestershire
Contractor Compliance & CDM Advisor OH Medical is recruiting for an experienced Construction Safety Advisor to join a leading organisation on a permanent basis, predominantly based in Stevenage with regular travel to sites across the UK, including Bristol and Bolton. This is an excellent opportunity for a proactive health and safety professional with strong Construction Design and Management (CDM) experience to join a growing Facilities Management team supporting a diverse portfolio of construction and facilities projects. Offering a salary of circa 52,000 plus bonus and comprehensive benefits, this role provides the chance to influence safety standards across a large and complex estate. Duties Provide expert support and guidance on the implementation of CDM 2015 Regulations across construction and facilities projects. Support the delivery of Principal Designer duties for small works projects. Work alongside Project Managers to ensure health and safety compliance throughout project lifecycles. Provide competent health and safety advice to Facilities Management teams and wider stakeholders. Conduct inspections of active construction sites and contractor activities. Monitor contractor compliance and report on contractor performance and safety statistics. Assist with accident and incident investigations and implement corrective actions where required. Support internal and external audits relating to health and safety and CDM compliance. Work closely with maintenance service providers to ensure adherence to company procedures and legislative requirements. Contribute to the development and continuous improvement of safety processes and procedures. Build effective relationships with internal stakeholders, contractors and project teams across multiple UK locations. Travel regularly across the UK estate to support project delivery and compliance activities. Criteria NEBOSH Diploma or NVQ Level 6 Diploma in Occupational Health and Safety or equivalent. Membership of IOSH with evidence of ongoing Continuing Professional Development (CPD). Strong working knowledge of CDM 2015 Regulations. Experience supporting construction, facilities management or property-related projects. Understanding of the Principal Designer role. Experience carrying out site inspections, audits and incident investigations. Full UK driving licence and willingness to travel regularly. Salary & Benefits Circa 52,000 per annum dependent on experience. Performance-related bonus. Hybrid working arrangement with 3 to 4 days per week on site. Predominantly Stevenage-based with travel to other UK locations. Ongoing professional development and career progression opportunities. About OH Medical: OH Medical is a trusted recruitment consultancy dedicated to the Occupational Health, Wellbeing and Health & Safety sectors. We specialise in delivering tailored recruitment solutions for both agency and permanent roles, supporting professionals and employers across the UK.
Jun 17, 2026
Full time
Contractor Compliance & CDM Advisor OH Medical is recruiting for an experienced Construction Safety Advisor to join a leading organisation on a permanent basis, predominantly based in Stevenage with regular travel to sites across the UK, including Bristol and Bolton. This is an excellent opportunity for a proactive health and safety professional with strong Construction Design and Management (CDM) experience to join a growing Facilities Management team supporting a diverse portfolio of construction and facilities projects. Offering a salary of circa 52,000 plus bonus and comprehensive benefits, this role provides the chance to influence safety standards across a large and complex estate. Duties Provide expert support and guidance on the implementation of CDM 2015 Regulations across construction and facilities projects. Support the delivery of Principal Designer duties for small works projects. Work alongside Project Managers to ensure health and safety compliance throughout project lifecycles. Provide competent health and safety advice to Facilities Management teams and wider stakeholders. Conduct inspections of active construction sites and contractor activities. Monitor contractor compliance and report on contractor performance and safety statistics. Assist with accident and incident investigations and implement corrective actions where required. Support internal and external audits relating to health and safety and CDM compliance. Work closely with maintenance service providers to ensure adherence to company procedures and legislative requirements. Contribute to the development and continuous improvement of safety processes and procedures. Build effective relationships with internal stakeholders, contractors and project teams across multiple UK locations. Travel regularly across the UK estate to support project delivery and compliance activities. Criteria NEBOSH Diploma or NVQ Level 6 Diploma in Occupational Health and Safety or equivalent. Membership of IOSH with evidence of ongoing Continuing Professional Development (CPD). Strong working knowledge of CDM 2015 Regulations. Experience supporting construction, facilities management or property-related projects. Understanding of the Principal Designer role. Experience carrying out site inspections, audits and incident investigations. Full UK driving licence and willingness to travel regularly. Salary & Benefits Circa 52,000 per annum dependent on experience. Performance-related bonus. Hybrid working arrangement with 3 to 4 days per week on site. Predominantly Stevenage-based with travel to other UK locations. Ongoing professional development and career progression opportunities. About OH Medical: OH Medical is a trusted recruitment consultancy dedicated to the Occupational Health, Wellbeing and Health & Safety sectors. We specialise in delivering tailored recruitment solutions for both agency and permanent roles, supporting professionals and employers across the UK.

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