21 jobs found

Salary: Grade 5 - £38,724 per annum, pro rata for part time and excellent benefits Hours: 21 per week - flexible working pattern Contract: Fixed term until 31st March 2030 - subject to possible contract extension Closing date: Wednesday 27th May 2026 at 11.30pm We are looking for someone with a proven record of developing collaboration and coproduction across services for people experiencing housing or homelessness issues people, to join us as a Project Coordinator. The role will oversee the development of Shelter s participation in the Norfolk Homelessness Solution Forum. About this role Your role as Project Coordinator will further develop collaboration and coproduction across organisations who are member of the Norfolk Homelessness Solutions Forum. Specifically, this will involve project management for delivering the Forum s objectives, overseeing the project communications plan and establishing and leading delivery working groups. You will oversee and support the work of the Norfolk Homelessness Solution Forum s Lived Experience Coordinator, act as an adviser on good practice for partners and ensure that co-production, collaboration and a person centred focus is at the heart of everything you do. About you You will have experience of managing complex projects, including using a range of Project Management techniques and influencing system change using an evidence base. An outstanding and adaptable communicator, you will have experience of chairing meetings, delivering presentations and working in a multi-disciplinary context with external stakeholders. Your understanding and empathy for the people worst impacted by the housing emergency means you will be able to motivate partner organisations, championing the work of Shelter and the Forum within Norfolk. Benefits We offer a wide range of benefits, including 30 days of annual leave (pro rata), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. About the project The aim of the Norfolk Homelessness Solution Forum is to bring about system change for homelessness support in Norfolk, by ensuring that the people s views are transferred into policies and practices that truly support and serve the community. The Forum helps with the sharing of best practice, identifying service gaps and developing strategy to reduce homelessness and rough sleeping. About the Team We have been providing housing advice to the people of Norfolk for almost 30 years, with specialisms in housing legal advice and advocacy. Our team work out of our Community Hub in Norwich and across Norfolk in community settings. We work in partnership with other local services to address interconnected issues which may impact on our clients ability to keep a home. This also includes advice for residents of Kings Lynn in partnership with Broadland Housing and Norfolk Citizens Advice. We also deliver housing right awareness sessions to empower local communities to take action on housing issues. About Shelter Home is a human right. It s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything. We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist. How to apply Please click Apply for Job on the advert. You are required to submit a behaviour-based application with responses to the first five points in the About you section of the job description of no more than 350 words per point. Please provide specific examples following the STAR format: Through your responses, please demonstrate how you meet the behaviours below: • We prioritise diversity and have an inclusive and open mindset • We create change and align behind our strategy Safeguarding Statement Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Salary: Grade 3 - £32,585 per annum Location: Norwich Hours: Part time 21 per week - flexible working pattern Contract: Fixed term until 31st March 2030 - subject to possible contract extension Interviews: Week commencing 8th June 2026 Closing date: Wednesday 27th May 2026 at 11:30pm Do you have an understanding of how lived experience of bad housing or homelessness can impact people, plus a real desire and proven ability to help them share their feedback, stories and experiences, so that we can better help them in the future? Then join Shelter as a Lived Experience Coordinator and you could soon be playing a vital role within our Norfolk Hub. About the role Everything you do will have the aim of ensuring that people with lived experience have their say over the help they receive and have the opportunity to shape housing and homelessness services. You will plan and deliver a variety of involvement activities around Norfolk, working closely with the Shelter team and wider partners as part of the Norfolk Homelessness Solutions Forum. This will include recruiting, training and inducting people to be part of lived experience activities, supporting Shelter colleagues to put people with lived experience at the heart of their work. You will ensure that there are regular opportunities for feedback and that any wellbeing and safeguarding concerns are managed in line with Shelter s processes. About you You will need experience of facilitating involvement groups and other activities to support and involve people with lived experience in Shelter s work. You have a strong understanding of how lived experience of housing issues can impact a person and so ensure a safe and inclusive space where everybody can contribute. The ability to plan and co-ordinate involvement activities with local teams, with several activities running at once is important as well. You will have a flair for developing successful relationships with colleagues across an organisation, as well as external local organisations and partners. Also, you have some experience of presenting information verbally and in writing and IT literacy including case management systems and Microsoft Office. Benefits We offer a wide range of benefits, including 30 days of annual leave (pro rata), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. About the project The aim of the Norfolk Homelessness Solution Forum is to bring about system change for homelessness support in Norfolk, by ensuring that the people s views are transferred into policies and practices that truly support and serve the community. The Forum helps with the sharing of best practice, identifying service gaps and developing strategy to reduce homelessness and rough sleeping. About the Team We have been providing housing advice to the people of Norfolk for almost 30 years, with specialisms in housing legal advice and advocacy. Our team work out of our Community Hub in Norwich and across Norfolk in community settings. We work in partnership with other local services to address interconnected issues which may impact on our clients ability to keep a home. This also includes advice for residents of Kings Lynn in partnership with Broadland Housing and Norfolk Citizens Advice.We also deliver housing right awareness sessions to empower local communities to take action on housing issues. How to Apply Please click Apply for Job on the advert. You are required to submit a behaviour-based application with responses to the five points in the About you section of the job description of no more than 350 words each. These will be labelled as Knowledge, Skills and Experience on the application form. Please provide specific examples following the STAR format: You will also be asked to demonstrate how you meet the behaviours below: • We prioritise diversity and have an inclusive and open mindset • We create change and align behind our strategy About Shelter Home is a human right. It s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything. We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist. Safeguarding Statement Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Recruitment Agencies Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Supported Lodgings Coordinator (7 Months FTC) Apply to shape a brand new Supported Lodgings service where your skills directly create safe homes, stronger futures and lasting independence for young people at risk of homelessness. Location: Wigan Salary: £28,836 per annum Closing Date: 17 May, 2026 Employment Type: Fixed Term Contract Hours per week: 37.5 About the Role Supported Lodgings Coordinator (Wigan) - 7 Months FTC Help shape a new Supported Lodgings service and make a real difference to young people aged . In this fast paced role, you ll assess need and risk, coordinate placements with trained community hosts, and provide practical, strengths based support that helps young people build stability, skills and confidence on their journey to independent living. You ll also recruit, train and support hosts, work closely with partners across housing, care and safeguarding, and actively promote the service in the local community. If you have experience supporting young people at risk of homelessness, strong safeguarding skills and the energy to build trusted relationships, this is a chance to turn commitment into action and deliver lasting change. Please note that this job opportunity is offered as a full-time (37.5 hours a week), fixed term contract role (7-Months FTC). Key Deliverables Young People To be the first point of contact for young people and referral partners wanting to access the Supported Lodgings service. You will lead on the assessment of needs and risk, predominantly focused on suitable risk management plans for the safeguarding, matching and placement of young people in the homes of hosts Arrange all aspects of a young person s stay with a host, ensuring they feel welcomed and supported, taking into account the support needs of individuals. You will have responsibility for ensuring the health and safety of the environment for young people and hosts through regular checks and reporting. You will provide regular support and planning sessions for young people To work with young people, hosts and other agencies, to prepare them for independent living and access longer term, appropriate accommodation using support plans. You will be part of a team responsible for a 24 hour on call service Host Recruitment and Support You will recruit, vet and train hosts both formally and informally ensuring that the host recruitment policies and procedures are implemented. You will support and provide regular supervision to hosts. You will be proactive in maintaining host skills and motivation, including training and celebration events, and provide opportunities for them to shape service delivery. You will be responsible for carrying out regular checks on host accommodation and assisting them to make necessary changes. You will ensure that all hosts are made to feel safe, secure and valued. External Relationships You will proactively work in partnership with multiple agencies including statutory teams, to support the well being and ongoing housing needs of young people, working in accordance with safeguarding, data protection and information sharing protocols. You will lead on the active promotion and selling of the Supported Lodgings service to all potential hosts and referral partners, across the voluntary/statutory sectors and within the wider local community. Others You will be an active member of the Prevention Team, working collaboratively and effectively with your line manager. You will be responsible for maintaining up to date records on all young people and hosts, supporting service management with all aspects of report requirements. The post will require some flexible working including evenings and weekends. You will ensure the safety and wellbeing of young people and hosts in the service at all times, including using safeguarding and emergency alert procedures as applicable Ensure financial and payment systems are completed in line with Depaul s financial policy and procedures Work in line with Depaul s policies and procedures, including EDI, Safeguarding, Health and Safety and Lone Working, adopting our Endeavour approach to working with young people. You will undertake further duties as commensurate to the role and identified by your line manager. What we are looking for from you Person Specification When completing your application form please address all the points set out below. Experience and an understanding of working with people experiencing homelessness, or people in crisis Experience of supporting young people with their support needs, working closely with other key professionals. Experience of writing, implementing and evaluating risk assessments Experience of supervising or supporting hosts or staff Experience of working under pressure with the ability to respond to conflicting demands and challenging situations. Ability to find creative and positive solutions to problems, using own initiative An understanding and commitment to working in an assets based way Good literacy, numeracy and IT skills and the ability to maintain concise and accurate records Able to demonstrate clear understanding of safeguarding requirements and procedures and follow them through to conclusion Commitment to working in a manner, which promotes diversity, equality and inclusion. Personal and professional integrity High level understanding of professional boundaries and ability to maintain them What You ll Receive Tailored training and development Flexible working options where suitable 26 days annual leave, rising with service Family friendly leave policies Pension scheme with employer contributions up to 7% Employee Assistance Programme with 24/7 GP access Discounts across retail, travel, food, fitness and more Cash health plan for you and your family Death in service benefit Access to legal and practical support Safer Recruitment The charity is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly. About the Organisation In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed cardboard cities due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 the charity was born. What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, the charity provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.

Repairs Co-ordinator Are you passionate about delivering excellent customer service and helping to ensure homes are well maintained? We are looking for a proactive and organised Repairs Coordinator to join our team. This is a great opportunity to play a key role in supporting the delivery of our responsive repairs service at Hightown Housing Association. You will be a key point of contact for residents and staff reporting repairs. You will collaborate closely with our Repairs Team Supervisors and Manager to ensure that repair requests are logged, tracked, and resolved efficiently and to a high standard. Key Responsibilities as a Repairs Co-Ordinator: Receive and process repair requests from residents and staff. Place and track orders with approved contractors using our Repairs and Maintenance system. Maintain accurate property records and update our property database. Log defects in new or refurbished properties and liaise with builders. Assist with invoice processing and appointment scheduling for technical staff. Monitor customer satisfaction and feedback. Support with specialist tasks such as overdue contractor orders and out-of-hours administration. Provide occasional reception cover as required. The ideal candidate will have: Customer-focused with a professional and courteous manner. Organised, reliable, and meticulous in record-keeping. Confident using Microsoft Word and Excel. A strong communicator with a good telephone manner. Knowledge surrounding housing construction is desired but essential. Why Join Us as a Repairs Co-Ordinator ? Opportunities for career growth and development. 33 days of annual leave pro-rata including Bank Holidays Competitive salary of 28,719 per annum Monthly attendance bonus Life assurance cover (three times your annual salary) Access to favourable discounts and savings at high street retailers, gyms, restaurants, and cinemas Ongoing training opportunities to develop your career Employee support and health & wellbeing services Free access to on-site gym Please note that we will be shortlisting and interviewing candidates on an ongoing basis and therefore we may close the vacancy early. Interested applicants are therefore encouraged to apply as soon as possible to ensure they are considered. Appointment to this position will be subject to satisfactory right to work, enhanced DBS and references. We are an Equal Opportunities & Disability Confident Employer.

Supported Lodgings Coordinator (7 Months FTC) Apply to shape a brand new Supported Lodgings service where your skills directly create safe homes, stronger futures and lasting independence for young people at risk of homelessness. Location: Wigan Salary: £28,836 per annum Closing Date: 17 May, 2026 Employment Type: Fixed Term Contract Hours per week: 37.5 About the Role Supported Lodgings Coordinator (Wigan) - 7 Months FTC Help shape a new Supported Lodgings service and make a real difference to young people aged . In this fast paced role, you ll assess need and risk, coordinate placements with trained community hosts, and provide practical, strengths based support that helps young people build stability, skills and confidence on their journey to independent living. You ll also recruit, train and support hosts, work closely with partners across housing, care and safeguarding, and actively promote the service in the local community. If you have experience supporting young people at risk of homelessness, strong safeguarding skills and the energy to build trusted relationships, this is a chance to turn commitment into action and deliver lasting change. Please note that this job opportunity is offered as a full-time (37.5 hours a week), fixed term contract role ( 7-Months FTC ). Key Deliverables Young People To be the first point of contact for young people and referral partners wanting to access the Supported Lodgings service. You will lead on the assessment of needs and risk, predominantly focused on suitable risk management plans for the safeguarding, matching and placement of young people in the homes of hosts Arrange all aspects of a young person s stay with a host, ensuring they feel welcomed and supported, taking into account the support needs of individuals. You will have responsibility for ensuring the health and safety of the environment for young people and hosts through regular checks and reporting. You will provide regular support and planning sessions for young people To work with young people, hosts and other agencies, to prepare them for independent living and access longer term, appropriate accommodation using support plans. You will be part of a team responsible for a 24 hour on call service Host Recruitment and Support You will recruit, vet and train hosts both formally and informally ensuring that host recruitment policies and procedures are implemented. You will support and provide regular supervision to hosts. You will be proactive in maintaining host skills and motivation, including training and celebration events, and provide opportunities for them to shape service delivery. You will be responsible for carrying out regular checks on host accommodation and assisting them to make necessary changes. You will ensure that all hosts are made to feel safe, secure and valued. External Relationships You will proactively work in partnership with multiple agencies including statutory teams, to support the well being and ongoing housing needs of young people, working in accordance with safeguarding, data protection and information sharing protocols. You will lead on the active promotion and selling of the Supported Lodgings service to all potential hosts and referral partners, across the voluntary/statutory sectors and within the wider local community. Others You will be an active member of the Prevention Team, working collaboratively and effectively with your line manager. You will be responsible for maintaining up to date records on all young people and hosts, supporting service management with all aspects of report requirements. The post will require some flexible working including evenings and weekends. You will ensure the safety and wellbeing of young people and hosts in the service at all times, including using safeguarding and emergency alert procedures as applicable Ensure financial and payment systems are completed in line with Depaul s financial policy and procedures Work in line with Depaul s policies and procedures, including EDI, Safeguarding, Health and Safety and Lone Working, adopting our Endeavour approach to working with young people. You will undertake further duties as commensurate to the role and identified by your line manager. What we are looking for from you Person Specification When completing your application form please address all the points set out below. Experience and an understanding of working with people experiencing homelessness, or people in crisis Experience of supporting young people with their support needs, working closely with other key professionals. Experience of writing, implementing and evaluating risk assessments Experience of supervising or supporting hosts or staff Experience of working under pressure with the ability to respond to conflicting demands and challenging situations. Ability to find creative and positive solutions to problems, using own initiative An understanding and commitment to working in an assets based way Good literacy, numeracy and IT skills and the ability to maintain concise and accurate records Able to demonstrate clear understanding of safeguarding requirements and procedures and follow them through to conclusion Commitment to working in a manner, which promotes diversity, equality and inclusion. Personal and professional integrity High level understanding of professional boundaries and ability to maintain them What You ll Receive Tailored training and development Flexible working options where suitable 26 days annual leave, rising with service Family friendly leave policies Pension scheme with employer contributions up to 7% Employee Assistance Programme with 24/7 GP access Discounts across retail, travel, food, fitness and more Cash health plan for you and your family Death in service benefit Access to legal and practical support Safer Recruitment Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly. About Depaul UK In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed cardboard cities due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 Depaul UK was born. What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, Depaul UK provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year. As our name suggests, the work of Depaul UK has been inspired by St. Vincent de Paul a man who devoted his life to helping vast numbers of people throughout the 17th century. St. Vincent de Paul s belief in the intrinsic worth of all people and his commitment to taking bold action remain central to our values today. Depaul UK now forms part of a family of Depaul charities around the world. We each focus on the specific challenges in our own countries, but we re united by our shared values and mission to end homelessness.

Nightstop Coordinator (Whitley Bay) If you re ready to make a real difference and thrive in a team that supports your growth, we d love you to join us. Location: Regional Office (Whitley Bay Hub) - North East Salary: £26,436 per annum Closing date: 17 May, 2026 Employment Type: Permanent Hours per week: 37.5 About the Role As a Nightstop Coordinator , you ll be the first point of contact for young people facing homelessness assessing needs, coordinating safe emergency placements, and guiding them toward longer term support. It s a fast paced, people focused role where every decision you make helps keep a young person safe and heard. You ll also nurture strong relationships with referral partners, support and motivate our volunteer hosts, and help grow our Nightstop network across the North East . If you re organised, calm under pressure, and driven by compassion and inclusion, this is your chance to create meaningful impact every single day. Please note that this job opportunity is offered as a full-time (37.5 hours a week), permanent role. Key deliverables: Supporting Young People Conduct needs and risk assessments with potential Nightstop guests. Arrange the logistics of a guest s stay with a volunteer. Work with guests and referral partners to offer support and opportunities for longer term accommodation. Provide support to guests and volunteers through a 24 hour on call phone service. Ensure the safety and wellbeing of guests and volunteers in the service at all times. Comply with data protection and information sharing protocols. Marketing and Stakeholder Management Attend meetings and events and manage relationships with referral partners and other stakeholders. Administration Maintain up to date records on all guests and volunteers. Support with the creation of reports. Support with financial payment and recording systems. Volunteer Recruitment, Promotion and Engagement Develop promotion plans with the aim of recruiting Nightstop volunteers Effectively onboard new Nightstop volunteers in a timely manner Support current volunteers and continue to engage them with the service by providing updates and involvement opportunities Complete the nessecary health and safety checks with new and current volunteers Other Be an active member of the team, collaboratively effectively and work closely with your line manager. Undertake further duties as commensurate to the role identified by your line manager. Provide support outside of office hours on some evening and weekends. What we are looking for from you (Person Specification) When completing your application form please address all the points set out below. Excellent customer service skills and telephone manner. An understanding of the needs of people who experience homelessness, the problems they face and the resources available to address their support needs. Experience of working with vulnerable people or people experiencing homeless. Understanding of current housing and homelessness legislation, including entitlement to welfare provision. Experience of writing, implementing and evaluating Risk Assessments. An ability to demonstrate clear understanding of safeguarding requirements and procedures and follow them through to conclusion. Commitment to promoting health and safety of yourself and others. An ability to work in an organised manner and arrange placement logistics. Experience of collaborative working with a range of internal and external stakeholders. Experience of maintaining administrative systems, good literacy, numeracy and IT skills. Experience of working under pressure with the ability to respond to conflicting demands. Ability to find creative and positive solutions to problems, using own initiative. Understanding of professional boundaries and ability to maintain them. Ability to effectively reflect on own practices for ongoing learning and development. Willingness to be part of a 24 hour on-call rota. Willingness to work outside office hours including some evenings and weekends. Commitment to working in a manner which promotes diversity and equality, ensuring that everyone is treated with respect and dignity and no one suffers from discrimination. Respect for the values and ethos of Depaul. What You ll Receive Tailored training and development Flexible working options where suitable 26 days annual leave, rising with service Family friendly leave policies Pension scheme with employer contributions up to 7% Employee Assistance Programme with 24/7 GP access Discounts across retail, travel, food, fitness and more Cash health plan for you and your family Death in service benefit Access to legal and practical support Safer Recruitment Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly. About Depaul UK In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed cardboard cities due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 Depaul UK was born. What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, Depaul UK provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year. As our name suggests, the work of Depaul UK has been inspired by St. Vincent de Paul a man who devoted his life to helping vast numbers of people throughout the 17th century. St. Vincent de Paul s belief in the intrinsic worth of all people and his commitment to taking bold action remain central to our values today. Depaul UK now forms part of a family of Depaul charities around the world. We each focus on the specific challenges in our own countries, but we re united by our shared values and mission to end homelessness.

Interim Resident Safety Coordinator Rate: £25 per hour Contract: Interim/Temp An opportunity has arisen for an experienced Resident Safety Coordinator to join a busy Building Safety team on an interim basis. This role plays a key part in supporting resident engagement and ensuring effective communication around fire and building safety within high-rise residential environments. Key Responsibilities Provide resident liaison support across fire safety, building safety, and planned investment projects Manage and respond to resident enquiries via a dedicated Building Safety inbox Maintain and update correspondence databases and tracking systems Support the development and delivery of tailored Resident Engagement Strategies for high-rise buildings Assist with data monitoring, reporting, and ensuring compliance with internal processes and procedures Requirements GCSE English (or equivalent) Strong organisational skills with the ability to manage workloads and meet deadlines Confident IT skills including Microsoft Outlook, Word, and Excel Excellent communication and interpersonal skills Ability to analyse and manage data effectively Desirable Experience working within a Fire Safety or Building Safety team Experience in social housing or working with vulnerable residents Knowledge of fire safety legislation and risk assessment processes Understanding of data management and GDPR principles NEBOSH Fire Safety or Health & Safety qualification Competencies Strong customer focus and commitment to resident wellbeing Problem-solving mindset Ability to work collaboratively and adapt to change Proactive and results-driven approach This is a fantastic opportunity for someone looking to contribute to resident safety and engagement within a dynamic and evolving regulatory environment. For more information or to apply, please contact: David (phone number removed) (url removed)

Senior Social Worker - Mental Health (Older People & Adults) MAIN PURPOSE: To work as part of a combined, Older People and Adults Social Care mental health service. To liaise with staff who are Care Coordinators or equivalent, in the mental health Trust. Responding to request for Social Care interventions under the Care Act and other relevant legislation To offer Health or other staff advice and guidance for statutory MHA work and the social care agenda with regards to this service. MAIN DUTIES AND RESPONSIBILITIES: To undertake holistic strengths based assessments under the Care Act Following this, formulate Care and Support plans, which evidence Person Centred approach Ensure that appropriate care is delivered; regularly review the care plan, and adjust services where appropriate. Implement Department Practice Model, evidence choice and promoting independence, Encouraging Residents to engage with their recovery. Initiate relevant initiatives including those promoted by Public Health ,to support residents in having healthy lifestyle and relapse prevention. Competent use of Mosaic To carry out risk assessments and demonstrate risk management and positive risk-taking and regular review. To demonstrate effective communication with a range of agencies and professionals. To support residents to commission services they require through Self Directed Support and arrange appropriate statutory services. Provide required written and verbal evidence to funding Panels in order to seek funds for costed services. Present to housing panels with a view to obtaining sheltered accommodation, residential care or part purchased accommodation for service users. To have sufficient knowledge and awareness of the impact of medication and its associated side effects and be able to monitor and raise concerns To have sufficient knowledge and awareness of Cognitive change and impact on mental and physical wellbeing and to document and raise concerns as necessary To have sufficient knowledge and awareness of Neurodiversity To have sufficient knowledge and awareness of physiological change that takes place in older age, and impact on mental and physical wellbeing and functioning and to document and raise concerns as necessary To have sufficient knowledge and awareness of different functional mental illness to enable appropriately support to those experiencing these conditions and to document and raise concerns as necessary To work with residents when they are in crisis, including Psychiatric. Working collectively with Health Colleagues expertise. To write social circumstances reports on allocated service users for Mental Health Review Tribunals and managers hearings. Ensuring that resident's social care needs, as related to their mental health are met under Section 117 of the Mental Health Act. To participate in the team duty rota To have a sound working knowledge of safeguarding, and be able to undertake duties of an Enquiry Officer - write reports and follow through protection plans and close cases. Where required, to be able to demonstrate the above for child protection. Ensure evidence trail for this work is in the required documents in Mosaic To complete Carers assessments and implement packages of care where required. Work alongside the department's contracted Carer agencies To ensure that their work is consistent with the London Borough of Merton policies, which apply to their practice. To liaise with other agencies both statutory and in the private and voluntary sector To attend both management and professional supervision on a regular basis, and to participate actively in the supervision process. To attend team meetings, both Practice and Business, on a regular basis. To ensure that equal opportunities are embedded in all areas of work. To work with residents and carers in the assessments process and implement services to help keep residents living at home as long and safely as possible Undertake functions of a Social Supervisor, under the Mental Health Act, as required To participate in the Duty AMHP Service, as qualified AMHP. To build a good working relationship with providers of services and be involved in regular reviews of placements that are funded by LBM All social workers are expected to maintain their continuing professional development and keep their registration with the Health and Care Professionals Council up to date. All AMHPs are responsible for keeping their AMHP practice and Refresher training up to-date and provide written reports for all assessments. To build and develop good working relationships with third sector services that operate in LBM Identify residents appropriate for Breathing Space initiative and implement as directed Carry out functions under the Menal Capacity Act. This would include being Best Interest Assessor, regards Deprivation of Liberty.

22.5 hours per week / permanent / £26,755 per annum, pro rata / requirement of at least one evening per week - working pattern to be discussed at interview. YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice. We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen. We are here for children and young people, many of whom face multiple challenges and need our support. Our Values - we do what s right, we work with heart, and we build real connections guide us in all our actions. Our Youth Voice and Engagement team specialise in youth participation and digital co-production. They have an organisation-wide strategic remit to develop and embed an inclusive and accessible youth voice and leadership programme. The team is also responsible for the delivery of our digital e-wellbeing service and the development of other digital platforms to meet the needs of the children and young people we support. We are recruiting for a Youth Voice and Engagement Co-ordinator to help us bring youth participation to life across West Sussex. As part of our Youth Engagement Team, you ll lead the delivery of our Youth Voice Action Plan, working directly with young people in supported accommodation, therapeutic services, and youth advice settings in West Sussex. You ll collaborate with frontline staff to embed meaningful engagement practices and ensure young people s voices are heard, valued, and acted upon. Your contracted base will be Horsham Y Centre, and the role will be delivered on-site within residents' houses across our Housing Services in West Sussex. If you re enthusiastic about this opportunity but your experience doesn t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate. Qualifications, knowledge, and experience We are recruiting a Youth Voice and Engagement Co-ordinator, who has experience in youth engagement, co-production, or participation work. The successful applicant will have strong facilitation and communication skills and a proactive, organised, and collaborative approach. You will also have the ability to build trust with young people and staff alike and knowledge of trauma-informed and psychologically informed approaches. CLOSING DATE: Sunday 24 May 2026 at midnight. PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently. An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. Accessibility If you require assistance or have questions regarding the application process, please do contact us. YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children s and Adults Barred Lists) as well as comprehensive reference and activity check.

22.5 hours per week / permanent / £26,755 per annum pro rata / requirement of at least one evening per week - working pattern to be discussed at interview. YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice. We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen. We are here for children and young people, many of whom face multiple challenges and need our support. Our Values - we do what s right, we work with heart, and we build real connections guide us in all our actions. Our Youth Voice and Engagement team specialise in youth participation and digital co-production. They have an organisation-wide strategic remit to develop and embed an inclusive and accessible youth voice and leadership programme. The team is also responsible for the delivery of our digital e-wellbeing service and the development of other digital platforms to meet the needs of the children and young people we support. We are recruiting for a Youth Voice and Engagement Co-ordinator to help us bring youth participation to life across East Sussex. As part of our Youth Engagement Team, you ll lead the delivery of our Youth Voice Action Plan, working directly with young people in supported accommodation, therapeutic services, and youth advice settings in West Sussex. You ll collaborate with frontline staff to embed meaningful engagement practices and ensure young people s voices are heard, valued, and acted upon. Your contracted base will be Eastbourne Foyer, and the role will be delivered on-site within residents' houses across our Housing Services in East Sussex. If you re enthusiastic about this opportunity but your experience doesn t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate. Qualifications, knowledge, and experience We are recruiting a Youth Voice and Engagement Co-ordinator, who has experience in youth engagement, co-production, or participation work. The successful applicant will have strong facilitation and communication skills and a proactive, organised, and collaborative approach. You will also have the ability to build trust with young people and staff alike and knowledge of trauma-informed and psychologically informed approaches. CLOSING DATE: Sunday 24 May 2026 at midnight. PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently. An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. Accessibility If you require assistance or have questions regarding the application process, please do contact us. YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children s and Adults Barred Lists) as well as comprehensive reference and activity check.

Services Coordinator Hours of work: Full-Time, 37.5 per week (5 days per week) Contract: Permanent Salary: £28,000 per annum Location: Cambridge CB4 About The Employer Our client work with people who are homeless, at risk of homelessness or with a history of homelessness. They provide services to aid every stage of recovery - from immediate basic welfare needs to long term help in identifying and dealing with the problems which are undermining their stability, and enabling them to engage with education, employment and specialist health services. National statistics rank the numbers of rough sleepers in Cambridge within the highest 20 UK local authorities. The organisation is the only day-time service in the city, providing year-round advice and support for homeless or vulnerably housed people. Over the past three decades they have continued to grow and adapt to meet the needs of the homeless community. About you and the Role As the operational lead of the services area, the Services Coordinator ensures the seamless delivery of daily welfare services (inductions, showers, meals, laundry, activities) while providing proactive, trauma-informed caseload management to transition service users from crisis to stable housing. This role bridges immediate care with long-term strategic action, developing partnerships, signposting, improving service efficiency, and fostering positive, sustainable life changes for Cambridge's homeless community. Key Responsibilities To work alongside the Services Manager to coordinate, maintain and further develop a service user led, trauma informed support and welfare service, often coordinating the functioning of the services area to ensure all runs efficiently, as well as contributing to the development of new and ongoing activities timetables. Provide welfare and accommodation-based support to service users including those that have complex needs, to help them build independence. Conducting inductions and needs assessments, creating individualised support plans, liaising with project worker team and monitoring progress for service users, including those with complex needs. Source safe accommodation, actively prevent homelessness through advocacy and signposting. To develop, promote partnerships with external agencies to help connect service users to essential services, promote the organisation's services to stakeholders through professional forums and meetings. Leading a daily team briefing with Services Manager overseeing the session providing a structured approach that balances operational updates, strategic oversight, raising concerns and discussing awareness of priorities, adhering to safeguarding procedures for vulnerable adults and managing challenging behaviour. To support the delivery of a learning and development service providing opportunities for service users to access to employment, learning and cultural opportunities that help promote self development To work in partnership with other organisations to deliver or to facilitate the delivery of services to meet the needs of service users for improved health and wellbeing, housing support, debt support and improved quality of life. To work with the Services Manager, CEO and other Managers to ensure that the delivery of the service meets funders requirements, achieves agreed outcomes and to assist with the timely delivery of monitoring reports for funders and stakeholders Maintaining accurate records that are uploaded to Inform in a timely way, documenting the support service provided to service users. Ensure that record keeping meets the requirements of internal and external monitoring of outcomes, assisting with reports to funders and supplying timely information to support funding applications. One of the core values at the organisation is to recognise and reward their staff as their greatest asset. They realise that it's their people who have helped them to become a well-respected charity that helps to make a positive change to homeless people's lives. They want to continue to deliver excellent, relevant services for the homeless in Cambridge by attracting and retaining talented and motivated people. If you choose to work with the organisation, you will find that they offer: Benefits - You will be eligible for benefits and services, including pension scheme, death in service benefit and free counselling and clinical supervision. A supported work environment - You will receive a comprehensive induction, and you will have a probation period to provide a supportive framework for reviewing your progress and discussing your training and development needs. You will be expected to have developed the skills to fulfil all role requirements within this period. Appropriate objectives will be discussed, agreed and reviewed regularly with your Line Manager so that your performance can be measured against these. Training - The employer recognises the importance of having a motivated and effective staff team. They offer on-going training to support you in your role. Closing date: Monday 18th May, 2026 Interviews will be taking place between the 26th - 29th May 2026 Interested? Please click the job board apply button to be taken to the next stage where you can find out more information and complete your application by following the instructions (you may need to scroll down). This role requires a Disclosure and Barring Service (DBS) check. The employer is committed to a proactive approach to equality, which includes supporting and encouraging all underrepresented groups, promoting an inclusive culture and valuing diversity. They make selection decisions based on personal merit and an objective assessment against the criteria required for the post. They do not treat job applicants or members of staff less favourably than one another on the grounds of sex (including gender reassignment), marital or parental status, race, ethnic or national origin, colour, disability (including HIV status), sexual orientation, religion, age or socio-economic factors. No agencies please.

Commercial Services Coordinator Location: Remote Salary: £26,227.50 per annum Are you highly organised, customer-focused and experienced in property or conveyancing administration? We re looking for a Commercial Services Coordinator to join our Commercial & Revenue team, where you ll play a key role in delivering high-quality home ownership and commercial transactions that help us reinvest in new homes for those who need them most. About the role Working closely with customers, solicitors and internal stakeholders, you ll manage a varied caseload of home ownership transactions, including shared ownership resales, lease extensions, retirement properties, garages, and Right to Buy/Right to Acquire applications. You ll provide clear, specialist advice, ensure legal and policy compliance, and deliver an efficient, professional service from enquiry through to completion. This is a busy and rewarding role that suits someone who thrives on juggling multiple cases, enjoys working with detail, and is confident explaining complex information in a clear and customer-friendly way. Key responsibilities Manage and progress a portfolio of around live cases, ensuring transactions are completed within required timescales Process Voluntary Right to Buy, Right to Buy and Right to Acquire applications in line with legislation and Homes England guidance Provide specialist advice on leases, service charges and home ownership obligations Liaise with solicitors, surveyors, valuers, financial advisors and local authorities to progress sales and resales efficiently Review and approve legal documents such as mortgage offers, leases, completion statements and notices of transfer Carry out affordability and income/expenditure assessments for potential purchasers Coordinate valuations, EPCs and other external reports to support sales activity Maintain accurate records on customer management systems and track income and expenditure from transactions Deliver excellent customer service via phone, email and written correspondence What we re looking for A strong commitment to delivering excellent customer service Experience or knowledge of property sales, leasehold or conveyancing processes Ability to manage a high-volume caseload while maintaining attention to detail Confident in reading, interpreting and explaining legal and lease documentation Strong organisational, numeracy and literacy skills Comfortable working with Microsoft Outlook, Word and Excel Proactive, flexible and able to work independently as well as part of a team Why join us? You ll be part of a supportive and knowledgeable team, making a real impact by helping customers through important home ownership decisions while contributing to income generation that supports future housing development. We offer variety, responsibility and the opportunity to build specialist expertise in a highly respected organisation. Appointment to this role will be subject to a satisfactory references and possession of a valid Right to Work document. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.

Independent Living Coordinator - Sheltered Housing Pay Rate: 12.65 per hour (PAYE) Hours: Monday to Friday, 9:00am - 5:00pm (30 minutes unpaid break) Contract: Temporary - 3 months, with potential to extend Positions Available: 2 Working Pattern: Predominantly onsite, with up to 1 day per week working from home DBS Required: Enhanced Location: Multiple sheltered housing schemes Requirements: Full UK driving licence and access to own vehicle About the Role Opus People Solutions are recruiting on behalf our Client, Rugby Borough Council on a temporary basis for an Independent Living Coordinators to support residents living within sheltered housing schemes. This role is key to promoting independence, wellbeing and safeguarding for older and vulnerable residents, ensuring they can remain living safely in their own homes for as long as possible. Working as part of a small, supportive team, you will provide an on?site independent living and housing management service, carrying out daily welfare visits and linking residents into services where additional support is required. Key Responsibilities Provide an independent living and housing management service to residents within allocated Independent Living Schemes Coordinate and carry out regular welfare visits to residents in their own homes, increasing visits based on individual need Monitor residents' wellbeing and identify any concerns relating to health, safety or independence Raise and escalate concerns appropriately with relatives, GPs, care providers, support agencies or emergency services Make referrals to internal and external agencies to ensure residents' needs are met in a timely manner Promote health and wellbeing and support residents to engage in social activities Assist in organising and delivering events and activities within communal areas of the schemes Maintain accurate records and case notes in line with data protection and confidentiality requirements Work collaboratively with colleagues and external partners to provide a joined?up service Adhere to Health & Safety procedures and safeguarding responsibilities at all times Essential Requirements Full UK driving licence and access to own vehicle Enhanced DBS clearance - if you don't have one, Opus People Solutions will process one on your behalf. Experience working with older people and/or vulnerable adults, supporting independent living Understanding of issues affecting people living independently, including: Dementia, Falls prevention, Social isolation, Safeguarding concerns. Calm, approachable manner with a strong sense of common sense and professionalism Excellent organisational, written and verbal communication skills Ability to work both independently and as part of a team Strong IT skills, including Microsoft Office and other Windows?based systems Ability to work flexibly across multiple locations Understanding of Health & Safety, Data Protection and confidentiality Commitment to working in line with organisational CAN DO values Apply Now!

Services Coordinator Hours of work: Full-Time, 37.5 per week (5 days per week) Contract: Permanent Salary: £28,000 per annum Location: Overstream House, Cambridge CB4 About Us Wintercomfort works with people who are homeless, at risk of homelessness or with a history of homelessness. We provide services to aid every stage of recovery - from immediate basic welfare needs to long term help in identifying and dealing with the problems which are undermining their stability, and enabling them to engage with education, employment and specialist health services. National statistics rank the numbers of rough sleepers in Cambridge within the highest 20 UK local authorities. Wintercomfort is the only day-time service in the city, providing year-round advice and support for homeless or vulnerably housed people. Over the past three decades Wintercomfort has continued to grow and adapt to meet the needs of the homeless community. About you and the Role As the operational lead of the services area at Overstream House, the Services Coordinator ensures the seamless delivery of daily welfare services (inductions, showers, meals, laundry, activities) while providing proactive, trauma-informed caseload management to transition service users from crisis to stable housing. This role bridges immediate care with long-term strategic action, developing partnerships, signposting, improving service efficiency, and fostering positive, sustainable life changes for Cambridge s homeless community. Key Responsibilities To work alongside the Services Manager to coordinate, maintain and further develop a service user led, trauma informed support and welfare service, often coordinating the functioning of the services area to ensure all runs efficiently, as well as contributing to the development of new and ongoing activities timetables. Provide welfare and accommodation-based support to service users including those that have complex needs, to help them build independence. Conducting inductions and needs assessments, creating individualised support plans, liaising with project worker team and monitoring progress for service users, including those with complex needs. Source safe accommodation, actively prevent homelessness through advocacy and signposting. To develop, promote partnerships with external agencies to help connect service users to essential services, promote Wintercomfort services to stakeholders through professional forums and meetings. Leading a daily team briefing with Services Manager overseeing the session providing a structured approach that balances operational updates, strategic oversight, raising concerns and discussing awareness of priorities, adhering to safeguarding procedures for vulnerable adults and managing challenging behaviour. To support the delivery of Wintercomforts learning and development service providing opportunities for service users to access to employment, learning and cultural opportunities that help promote self development To work in partnership with other organisations to deliver or to facilitate the delivery of services to meet the needs of service users for improved health and wellbeing, housing support, debt support and improved quality of life. To work with the Services Manager, CEO and other Managers to ensure that the delivery of the service meets funders requirements, achieves agreed outcomes and to assist with the timely delivery of monitoring reports for funders and stakeholders Maintaining accurate records that are uploaded to Inform in a timely way, documenting the support service provided to Wintercomforts service users. Ensure that record keeping meets the requirements of internal and external monitoring of outcomes, assisting with reports to funders and supplying timely information to support funding applications. One of our core values at Wintercomfort is to recognise and reward our staff as our greatest asset. We realise that it's our people who have helped us to become a well-respected charity that helps to make a positive change to homeless people s lives. We want to continue to deliver excellent, relevant services for the homeless in Cambridge by attracting and retaining talented and motivated people. If you choose to come and work with us, you will find that we offer: Benefits You will be eligible for benefits and services, including pension scheme, death in service benefit and free counselling and clinical supervision. A supported work environment - You will receive a comprehensive induction, and you will have a probation period to provide a supportive framework for reviewing your progress and discussing your training and development needs. You will be expected to have developed the skills to fulfil all role requirements within this period. Appropriate objectives will be discussed, agreed and reviewed regularly with your Line Manager so that your performance can be measured against these. Training- We recognise the importance of having a motivated and effective staff team. We offer on-going training to support you in your role. Closing date: Monday 18th May, 2026 Interviews will be taking place between the 26th - 29th May 2026 Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. This role requires a Disclosure and Barring Service (DBS) check. We are committed to a proactive approach to equality, which includes supporting and encouraging all underrepresented groups, promoting an inclusive culture and valuing diversity. We make selection decisions based on personal merit and an objective assessment against the criteria required for the post. We do not treat job applicants or members of staff less favourably than one another on the grounds of sex (including gender reassignment), marital or parental status, race, ethnic or national origin, colour, disability (including HIV status), sexual orientation, religion, age or socio-economic factors. No agencies please.

Nightstop Coordinator (Whitley Bay) If you re ready to make a real difference and thrive in a team that supports your growth, we d love you to join the team. Location: Regional Office (Whitley Bay Hub) - North East Salary: £26,436 per annum Closing date: 17 May, 2026 Employment Type: Permanent Hours per week: 37.5 About the Role As a Nightstop Coordinator, you ll be the first point of contact for young people facing homelessness assessing needs, coordinating safe emergency placements, and guiding them toward longer term support. It s a fast paced, people focused role where every decision you make helps keep a young person safe and heard. You ll also nurture strong relationships with referral partners, support and motivate our volunteer hosts, and help grow the Nightstop network across the North East. If you re organised, calm under pressure, and driven by compassion and inclusion, this is your chance to create meaningful impact every single day. Please note that this job opportunity is offered as a full-time (37.5 hours a week), permanent role. Key deliverables: Supporting Young People Be the first point of contact for people experiencing homeless and referral partners, providing advice and signposting. Conduct needs and risk assessments with potential Nightstop guests. Arrange the logistics of a guest s stay with a volunteer. Work with guests and referral partners to offer support and opportunities for longer term accommodation. Provide support to guests and volunteers through a 24 hour on call phone service. Ensure the safety and wellbeing of guests and volunteers in the service at all times. Comply with data protection and information sharing protocols. Marketing and Stakeholder Management Attend meetings and events and manage relationships with referral partners and other stakeholders. Administration Maintain up to date records on all guests and volunteers. Support with the creation of reports. Support with financial payment and recording systems. Volunteer Recruitment, Promotion and Engagement Develop promotion plans with the aim of recruiting Nightstop volunteers Effectively onboard new Nightstop volunteers in a timely manner Support current volunteers and continue to engage them with the service by providing updates and involvement opportunities Complete the necessary health and safety checks with new and current volunteers Other Be an active member of the team, collaboratively effectively and work closely with your line manager. Undertake further duties as commensurate to the role identified by your line manager. Provide support outside of office hours on some evening and weekends. What we are looking for from you (Person Specification) When completing your application form please address all the points set out below. Excellent customer service skills and telephone manner. An understanding of the needs of people who experience homelessness, the problems they face and the resources available to address their support needs. Experience of working with vulnerable people or people experiencing homeless. Understanding of current housing and homelessness legislation, including entitlement to welfare provision. Experience of writing, implementing and evaluating Risk Assessments. An ability to demonstrate clear understanding of safeguarding requirements and procedures and follow them through to conclusion. Commitment to promoting health and safety of yourself and others. An ability to work in an organised manner and arrange placement logistics. Experience of collaborative working with a range of internal and external stakeholders. Experience of maintaining administrative systems, good literacy, numeracy and IT skills. Experience of working under pressure with the ability to respond to conflicting demands. Ability to find creative and positive solutions to problems, using own initiative. Understanding of professional boundaries and ability to maintain them. Ability to effectively reflect on own practices for ongoing learning and development. Willingness to be part of a 24 hour on-call rota. Willingness to work outside office hours including some evenings and weekends. Commitment to working in a manner which promotes diversity and equality, ensuring that everyone is treated with respect and dignity and no one suffers from discrimination. Respect for the values and ethos of the charity. What You ll Receive Tailored training and development Flexible working options where suitable 26 days annual leave, rising with service Family friendly leave policies Pension scheme with employer contributions up to 7% Employee Assistance Programme with 24/7 GP access Discounts across retail, travel, food, fitness and more Cash health plan for you and your family Death in service benefit Access to legal and practical support Safer Recruitment The charity is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly. About the Organisation In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed cardboard cities due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 the charity was born. What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, the charity provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.

DS Recruitment have a fantastic opportunity for a Sheltered Housing Scheme Coordinator. This is an excellent opportunity to join one of the Countries leading providers of housing to older adults based in Leeds. Hours- we can offer between 18- 20 hours per weekover 3 days ( between 9am- 5pm Monday- Friday) This role is temporary ongoing to start ASAP Payrate: £15.49 PAYE or £19.68 UMB The Role: To ensure residents over 55 are able to live independently within sheltered and general housing using assistive technology. Managing a scheme of 34 apartments. To assist in the letting process to ensure appropriate lettings to minimise void levels To provide advice on low level rent arrears and liaise with the Income team. To carry out tenant daily wellbeing calls and checks based on assessed risk that promotes independence. Offering advice and guidance to residents on keeping the property to a reasonable condition. About you: Excellent communication and interpersonal skills, with the ability to effectively interact with tenants, colleagues, and external stakeholders. Strong organizational skills and attention to detail to manage multiple tasks and deadlines. Experience of building checks and repairs reporting Current enhanced DBS check Ability to support with low level ASB's An Enhanced DBS dated in the previous 12 months or on the updates service is vital for this role. This is a temp ongoing role to start ASAP Apply now for immediate consideration!

BDS Recruitment have a fantastic opportunity for a Sheltered Housing Scheme Coordinator. This is an excellent opportunity to join one of the Countries leading providers of housing to older adults based in Cheltenham, GL52. Hours are 12 per week 4 mornings per week between Monday to Friday. This role is temporary ongoing. Payrate: £15.49 PAYE or £19.20 UMB The Role: To ensure residents over 55 are able to live independently within sheltered and general housing using assistive technology. Managing a scheme of 34 apartments. To assist in the letting process to ensure appropriate lettings to minimise void levels To provide advice on low level rent arrears and liaise with the Income team. To carry out tenant daily wellbeing calls and checks based on assessed risk that promotes independence. Offering advice and guidance to residents on keeping the property to a reasonable condition. About you: Excellent communication and interpersonal skills, with the ability to effectively interact with tenants, colleagues, and external stakeholders. Strong organizational skills and attention to detail to manage multiple tasks and deadlines. Experience of building checks and repairs reporting Current enhanced DBS check Ability to support with low level ASB's An Enhanced DBS dated in the previous 12 months or on the updates service is vital for this role. This is a temp ongoing role to start ASAP Apply now for immediate consideration!

Description Housing Support Specialist (Outreach and Move On team) Location : Based in Hailsham, with travel around East Sussex Salary : £27, 942 per year, plus £1,000 essential car user allowance, plus £800 Rough Sleepers Allowance, plus Unsociable Hours shift allowance Hours : 37 per week The working pattern includes two early morning shifts, starting at 5.00am (Summer) or 6.00am (Winter) Monday - Friday. Other working days are 9.00am - 5.00pm Monday - Friday. Contract Length: Fixed Term Contract, Maternity cover for 12 months What you'll be doing: Are you passionate about ending the cycle of rough sleeping for people who are experiencing homelessness? Are you interested in a career in housing support, mental health recovery and wellbeing development? Southdown's Outreach and Move On teams support those who are rough sleeping to move away from homelessness by accessing accommodation options. As a Housing Support Specialist you'll work alongside a multiagency team, supporting people who have experienced the trauma of homelessness, to make positive and lasting changes in their lives. You'll provide early morning street outreach to people sleeping rough in Hastings and Rother, combined with move on / tenancy support as your clients take steps away from homelessness and into accommodation. You'll provide flexible, trauma-informed support, focusing on ending rough sleeping by identifying the support each person needs. This may include support with substance dependency, mental and physical health needs, domestic abuse, current or historical offending. We welcome applications from candidates with previous experience in roles such as Support Worker, Outreach Worker, Community Specialist, Case Manager, Social Worker, Housing Support Worker, Social Care Prescriber, Community Health Worker, Community Outreach Coordinator or Care Coordinator. However, this is not essential and we will provide a full induction and training programme for all successful candidates. Perks and benefits: You'll be joining one of the largest providers of care, support and housing services in Sussex, which we're proud to say we've been doing for over 50 years! In exchange we can offer some great benefits, including: Health cost cash-back scheme: access to our health insurance scheme which covers dental, optical, physical therapies and other medical treatments with the option to add greater levels of cover. Interest-free loans: assistance with larger costs that arise such as tenancy deposits, season travel tickets or buying a car. Access to the Easit Network: discounts and incentives on train, bus and car journeys such as 15% off eligible daily and season rail tickets. Blue Light card: access to discount services for the social care sector with savings across thousands of online shops, restaurants, and high-street vendors. Free advice and counselling service: confidential emotional support and practical guidance from our independent telephone service. 25 days paid holiday plus bank holidays. Rough Sleepers Allowance - £800 per year. Essential car user allowance - £1,000 per year. Unsociable hours allowance - an extra £4.40 per shift. Skills, knowledge and experience What you need for the role: Available to work unsociable hours (2 early morning shifts per week starting at 5am or 6am) A personalised care approach, with empathy and understanding An Enhanced Disclosure and Barring Service (DBS) check, which will be paid for by Southdown A Full Driving Licence is essential along with access to your own car or a car insured for you What would be nice: Knowledge of complex and diverse support needs relating to homelessness, mental health and substance misuse Awareness of the causes of rough sleeping and the barriers preventing people who are rough sleeping from engaging in services Experience working in a supported housing or homelessness setting Experience supporting individuals with complex mental health needs Training: Our award winning in house training team will help you to gain valuable qualifications, continually develop your skills and build a great career with the largest provider of housing, care and support in Sussex. How to apply: Please click on the 'Apply Now' button and fill out our simple one-page application form. Please note, if we receive a large number of applications then this position may close before the advertised application closing date. We encourage you to submit your application as soon as possible.

Salary: Grade 3 - £31,133 per annum Location: Birmingham Hours: Part time - 30 per week (flexible working pattern) Contract: Fixed term until 23 April 2026 (subject to possible contract extension) Closing date: Sunday 5th October 2025 at 11:30pm Do you have an understanding of how lived experience of bad housing or homelessness can impact people, plus a real desire and proven ability to help them share their feedback, stories and experiences so that we can better help them in the future? Then join Shelter as a Lived Experience Coordinator and you could soon be playing a vital role within our Birmingham Hub. About the role You will work alongside the financial resilience project to deliver a programme of involvement activities both for Birmingham Hub and the wider organisation, making sure that the views and experiences of individuals with lived experience shapes and informs all of Shelter s work. People can take part in a variety of way such as involvement groups, taking part in events within local communities, co-designing services and campaigns and speaking out about the housing emergency by sharing their stories. There will be an online briefing session about this role and the Lived Experience Coordinator for Birmingham at 2pm on Thursday 25th September. Please visit our website for the email address for attending and we will send you the link prior to the date. About you You will need experience of facilitating involvement groups and other activities to support and involve people with lived experience in Shelter s work. You have a strong understanding of how lived experience of housing issues can impact a person and so ensure a safe and inclusive space where everybody can contribute. The ability to plan and co-ordinate involvement activities with local teams, with several activities running at once is important too. You will have a flair for developing successful relationships with colleagues across Shelter, as well as external local organisations and partners. Also, you have some experience of presenting information verbally and in writing, as is IT literacy including case management systems, Microsoft Office, internet, email and online meetings. Benefits We offer a wide range of benefits, including 30 days of annual leave (pro rata), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. About Shelter Home is a human right. It s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything. We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist. About the Team At Birmingham Hub we have around 25 staff plus volunteers and specialise in providing housing advice and homelessness work, with a particular focus on families and individuals experiencing multiple disadvantage. We work in partnership with a range of organisations to improve the underlying systems that prevent people from living securely in suitable, safe, affordable homes. We currently have a 3 year partnership with a leading bank which aims to build financial resilience and break the cycle of poor financial health which negatively impacts people s housing situation. How to Apply Please click Apply for Job on the advert. You are required to submit a behaviour-based application with responses to the five points in the About you section of the job description of no more than 350 words each. These will be labelled as Knowledge, Skills and Experience on the application form. Please provide specific examples following the STAR format: You will also be asked to demonstrate how you meet the behaviours below: • We prioritise diversity and have an inclusive and open mindset • We create change and align behind our strategy Below is more information on the STAR method: Situation - the situation you had to deal with Task - the task you were given to do Action - the action you took Result - what happened as a result of your action and what you learned from the experience The STAR method National Careers Service Safeguarding Statement Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Recruitment Agencies Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.