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Immediate Compliance Officer Needed for a short term, initial 6 week contract. As a Compliance Officer, you will play a key role in supporting the management of electrical safety compliance, ensuring inspections, remedial works, servicing programmes, and certification are effectively monitored and recorded. You will work closely with residents, contractors, internal teams, and managers to help maintain high standards of safety and regulatory compliance while delivering excellent customer service. Key Responsibilities Manage and maintain compliance systems, databases, trackers, and records accurately Coordinate electrical inspection programmes, appointments, remedial works, and follow-up actions Monitor compliance performance and ensure works are completed within target timescales Liaise with residents, contractors, and internal teams to arrange access and resolve issues Raise, update, track, and complete works orders in line with procedures and service standards Ensure electrical certification and compliance documentation is accurately recorded and maintained Respond to resident enquiries, complaints, and service requests professionally and efficiently Support investigations relating to compliance cases, complaints, and access issues Prepare reports, correspondence, and performance information for management Monitor outstanding actions and proactively chase overdue works and documentation Support continuous improvement and ensure compliance processes meet regulatory requirements What I am Looking For Experience working within compliance, housing, property services, repairs, or facilities management Knowledge of electrical compliance processes within social housing or property management is desirable Strong administrative and organisational skills with excellent attention to detail Experience managing contractors, appointments, and service delivery Confident using databases, compliance systems, and Microsoft Office Excellent communication and customer service skills Ability to prioritise workload and work to deadlines and targets Experience handling complaints or resolving customer issues is advantageous

Technical Surveyor - Compliance & Property safety Location: Hybrid Working (1- 2 days per week in office - Derby or closest office) Travel : various regions where MHA operates/owns properties (East Midlands, Yorkshire , South, North) Are you ready to make a difference? Join our client, a leading organisation in property compliance, as a Technical Surveyor. We're looking for a motivated professional who is dedicated to ensuring health and safety, whilst delivering exceptional service in the property sector. Key Responsibilities: Risk Management: Proactively identify and manage risks impacting health, safety, and welfare for all stakeholders. Compliance Assurance: Coordinate and validate data to ensure compliance across domestic and commercial properties. Performance Monitoring: Drive performance to achieve 100% compliance against targets and manage contractor performance effectively. Technical Guidance: Provide expert advice to management teams regarding property compliance and oversee the engagement of technical consultants when needed. Documentation Management: Prepare specifications, service level agreements, and tender documents in line with best practices. What We're Looking For: Experience: A minimum of 3 years in property services, preferably within care or social housing sectors. Technical Knowledge - Strong Understanding of property compliance related to landlord duties, regulatory, statutory, and legislative requirements. Contract Management: Proven experience in managing contractor performance and delivering positive outcomes. Able to drive and access to a car. Qualifications: A relevant technical / trade qualification in construction and building services (e.g. ONC/HNC/ HND in building services or equivalent) City & Guilds Legionella Risk Assessments and water management certificate or willing to work towards Health and Safety qualification IOSH / NEBOSH General / NEBOSH Fire or willing to work towards Qualification to NVQ level 3 or City & Guild equivalent in plumbing and heating, gas or electrical installation Essential Skills: Strong communication and interpersonal skills to build effective relationships with stakeholders. Experience in the housing environment - especially care homes, or elderly audience Proficient in Microsoft Office, particularly Excel, with the ability to analyze performance data and produce meaningful reports. Excellent time management skills and the ability to work under pressure while maintaining high standards of quality. Why Join Us? 56,000 plus 5,000 car allowance 28 days holiday (including bank holidays) and an option to buy annual leave (pro-rota for part time). Flexible and hybrid work Business mileage Pension scheme -generous contribution Free DBS checks and uniform Confidential counselling, family support, and access to our hardship fund Flexible options to buy or sell annual leave, plus family-friendly policies Discounts through the Blue Light Card, Health Service Discounts, and the Vivup app A full induction, ongoing training, recognised qualifications, and clear career progression Long service awards to celebrate your contribution Critical Illness Insurance and life assurance for contracted hours colleagues Join us in our mission to uphold the highest standards in property compliance! If you're ready to contribute your expertise and make a meaningful difference, we'd love to hear from you. How to Apply: Please send your CV to (url removed) , and state your interest and suitability for this position. Call (phone number removed) for more information Let's build a safer future together! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Client Side - Commercial Property Surveyor Location: London / Hybrid options Salary: £64,000 Contract: 6 month FTC, view to perm A progressive housing organisation is seeking an experienced Commercial Property Surveyor to lead the strategic and operational management of its commercial property portfolio, including shops, offices, and community centres. This is a varied role with responsibility for lease management, income maximisation, landlord obligations, and commercial asset performance, ensuring the portfolio is effectively managed and protected. Key Responsibilities: Lead the day-to-day and strategic management of the commercial property portfolio. Manage all lease events including rent reviews, renewals, assignments, licences, and lease restructures. Ensure landlord repair obligations and statutory compliance requirements are met. Manage and recover £1.5m+ annual commercial income including rent, service charge, and insurance. Lead arrears recovery strategies including enforcement action, forfeiture, and legal instruction. Investigate tenant disputes, lease breaches, and enforcement matters. Monitor budgets and control expenditure including legal, agent, and professional fees. Prepare lease packs including plans, EPCs, title documentation, and supporting legal information. Maintain accurate commercial property databases and portfolio records. Provide regular reporting on portfolio performance and ongoing issues to senior management. Liaise with surveyors, valuers, agents, planning consultants, legal advisers, and other specialists. Support facilities management functions across operational buildings. Assist with property disposals, valuations, and conveyancing instructions. Liaise with insurers in relation to property-related claims.

Resolution Team Manager Location: Remote Salary : £48,000 per annum Vacancy Type: Full-time Closing date: 25 May, 2026 It matters. So they're bringing it closer to home. Their customers have told them they want them to better understand their needs at a local level, and to be more visible in the communities they serve. They've listened. That's why they're creating new roles, strengthening their local presence, and looking for people who want to be part of what comes next. They're also adapting how they handle complaints and looking for people who want to be part of delivering a better experience from the very first conversation. They need an experienced complaints professional to lead a high-performing team as a Resolution Team Manager, and shape a complaints service that is fair, responsive and focused on putting things right. This is a pivotal role. You won't just oversee complaint handling - you'll set the tone for how they respond to customers, embed a culture of early resolution, and ensure learning drives real service improvement across the organisation. What you'll be doing You'll work alongside a fellow Resolution Team Manager, and report to the Customer Resolution Manager, ensuring you lead from the front, handle customer concerns with empathy and professionalism, and solve issues at the earliest opportunity. In this role, you will: Lead, support and develop a team of Resolution Caseworkers to deliver consistently high standards Champion a customer-first, early resolution approach across all complaint handling Oversee and manage complaint cases to ensure timely, fair and high-quality outcomes Take ownership of complex, sensitive or high-risk cases where strong judgement is critical Coach and develop team members in communication, investigation and conflict resolution Analyse complaint trends and feedback to identify learning and drive service improvement Ensure robust record-keeping, reporting and organisational learning from complaints Act as a recognised subject matter expert, advising colleagues across the organisation Deliver training to embed best practice and strengthen complaint handling capability Deputise for the Customer Resolution Manager when required What you'll bring You'll bring credibility, sound judgement and a strong sense of purpose when it comes to customer advocacy. They're looking for: Significant experience in complaints handling, ideally within housing Strong knowledge of the Housing Ombudsman Complaint Handling Code Understanding of the RSH Consumer Standards and their application Proven experience leading and developing high-performing teams Excellent communication, coaching and conflict resolution skills The ability to interpret data and turn insight into service improvements A clear commitment to equality, diversity and inclusion A relevant professional qualification (e.g. CIH, customer service or complaints handling) or equivalent experience Why join us? At the organistion, their customer promise is "We are proud to make things personal; if it matters to their customers, it matters to us." This is more than a leadership role, it's an opportunity to shape how they respond when it matters most. If you're motivated by improving services, leading teams and making sure customer voice drives real change, they'd love to hear from you. Appointment to this role will be subject to satisfactory references and proof of Right to Work in the UK. Discover the Organisation The organisation is a leading housing provider. They manage around 40,000 homes, serving 93,000 customers across their portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Their mission is to provide quality homes and services for people whose needs are not met by the open market. They're looking for like-minded people to join their team of over 900 talented colleagues who embody their values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. They are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows them to record and report on disability, mental health and wellbeing in the workplace to better support their colleagues. They have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. They are committed to being a Menopause Friendly employer and working towards accreditation their Menopause Friendly accreditation. They reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for the organisation, please click apply

Role: Public Law Solicitor - Birmingham A Legal500, Leading law firm looking to recruit dedicated and experienced Public Law Solicitor for highly sought permanent position. Gemini Recruitment are currently partnering with a large and established law firm. Our client serves corporate entities and private individuals in over 25 practice areas from offices throughout London and across England and Wales. Our client's accomplishments are acknowledged and recommended in The Legal 500 and Chambers and Partners, as a top tier firm. Our client holds the Investors in People Gold Accreditation Quality Standard Mark and is LEXCEL, Cyber Essentials Plus and ISO accredited and regulated by the Solicitors Regulation Authority. Public Law Department Background Our client's Public Law department has experience in all aspects of civil liberties and judicial review against the HMRC, local authority, NHS, planning Judicial Review including obtaining emergency orders and other interim relief to prevent breaches of human rights. Their department regularly follow up judicial reviews with actions for damages in both the County and High Courts and successfully pursue matters to the Court of Appeal and the Supreme Court. The quality of the department is repeatedly demonstrated by its high success rates, with award winning cases, many of which are recorded in the reported case journals, raising new and important issues, and creating legal precedents for the future. The Public Law Department is recognised as a leader in its field by Chambers and Partners and Legal 500 for its depth of experience in immigration and civil liberties challenges. As a well-established firm, our client is well known to the Legal Aid Agency (LAA), the Courts, and the Government Legal Department (GLD). Our client also collaborates with other firms on funding and case management issues, and has a close working relationship with a number of barristers' chambers with relevant expertise in public law. Our client carries out both publicly and privately funded work. Main Duties and Responsibilities Report directly to Department Director Responsible for all aspects of Public Law work including providing technical expertise and guidance to other team members Ability to manage and supervise Solicitors, Trainee Solicitors and Caseworkers to manage appropriate caseload types and complexities Assisting with delivery of appropriate training and development in the department Variety of duties including dealing with a range of Public Law work including: Unlawful detention; False imprisonment; Abuse by detention staff and removal escorts; Conditions in detention; Age assessments; Asylum support; Challenging non-appealable decisions; Challenging removal notices; NHS & Local Authority challenges; Policies, practices and decisions made by the Immigration and Asylum Tribunals (First-tier Tribunal / Upper Tribunal) ; Bail decisions The work may also include challenging non-immigration issues such as data protection, housing etc Preparing and managing funding applications to the Legal Aid Agency, Preparing draft documents including witness statements and processing evidence Preparing applications (incl drafting application forms, index of documents and letters of representations) Attending conferences and court You will have a professional pro-active approach, strong client care skills and be interested in Business Development and Marketing to supplement the substantial work volumes brought in by the company Key Skills Required Must have a clean, valid Practicing Certificate at the time of applying Law Society Immigration Accreditation Level 2 & Supervisor NOT necessary but desirable Strong management skills Committed team player with ability to approach team concerns fairly, foster culture of positive change and encourage cross referrals Previous proven Solicitor experience and working to key performance indicators Professional with a pro-active approach; excellent client care skills and ability to deal with client matters in a sensitive manner to deal with vulnerable clients and resolve complicated practicalities involved in Public Law issues Excellent networking and communication skills with the ability to successfully market the Company and generate new business Working knowledge of the Legal Aid Guidance for Public Law matters and have the ability to service privately funded cases Have extensive experience in dealing with all Public Law related work Experience in own advocacy is an advantage Excellent IT Skills -familiar with Microsoft Office applications and document management skills This list is not exhaustive and there may be other duties as reasonably required. On offer is an attractive salary package, a supportive team environment and real prospects for promotion. The Company will allow hybrid-working in accordance with the company policy. The company is committed to Equal Opportunities and embraces diversity and inclusivity of its staff and strives to ensure that their workforce reflects the diversity of the communities they serve. About Gemini Recruitment: Gemini Recruitment is a leading recruitment agency specialising in legal recruitment. We provide a highly focused service specialising in placements for Solicitors, Legal Executives, Trainee Solicitors, Paralegals and Legal Support Staff. We have intimate knowledge of specific opportunities in the legal market across the UK. By applying to this vacancy you give Gemini Recruitment Services Limited permission to submit your CV to the hiring company and you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.

Goodman Masson are delighted to be partnering with Barking & Dagenham Reside Regeneration Ltd in the search for a Building Safety Coordinator to join their Homes & Customer Experience team on a fixed term contract basis. This is an excellent opportunity for an organised and detail-focused professional with experience in building safety, compliance, fire safety or property management to play a key role in supporting the safety and compliance of high-risk residential buildings across a growing portfolio. The successful candidate will support the Building Safety Manager across a range of operational and administrative responsibilities, helping to ensure compliance with the Building Safety Act and wider fire and health & safety legislation. The role will involve supporting the development of building safety cases, managing the "Golden Thread" of information, coordinating safety projects and working closely with residents, contractors and regulatory stakeholders. Key responsibilities will include: Supporting the development of building safety cases for High-Rise Residential Buildings (HRRBs) Coordinating and maintaining accurate compliance records and digital documentation Assisting with the delivery of building safety and fire safety projects Supporting inspections, risk assessments and remedial action tracking Liaising with the Building Safety Regulator, Fire & Rescue Services and external contractors Working collaboratively with internal teams including Repairs, Estates, Asset Management and Resident Services Supporting resident engagement strategies and building safety communications Ensuring new developments transition compliantly into management Candidates will ideally demonstrate: Experience within building safety, fire safety, compliance, health & safety or property management Knowledge of the Building Safety Act 2022, Fire Safety Act 2021 and associated legislation Strong administrative, reporting and record-keeping skills Experience carrying out audits, compliance checks or risk assessments Excellent communication and stakeholder engagement skills The ability to manage competing priorities and work both independently and collaboratively Experience within social housing, local authority or residential property environments would be advantageous Professional memberships such as IOSH, CIOB, RICS, IFSM, IFE or NEBOSH are desirable but not essential. This role offers a hybri

Disrepair Building Surveyor / Residential Property Surveyor £660 per day Building Surveyor / Residential Property Surveyor Uncapped and incentivised fees. Location: London and South East Working Pattern: Flexible (Full-Time or Part-Time) The Opportunity This is a fantastic opportunity for an experienced Residential Property Surveyor seeking a more balanced, sustainable role without sacrificing earning potential. You ll benefit from strong operational support, a well-managed workload, and the ability to focus on delivering high-quality surveys rather than chasing unrealistic targets and logistical nightmares. Earning Potential: Paid per report. Your earnings are driven by quality and efficiency no artificial caps. Contact our client for more details. About the Role Working from home, you ll carry out surveys across London and the South East within a very reasonable travel distance and take advantage of our client s expert logistics team. Your primary focus will be on delivering high-quality reports for Housing Condition claims, supported by: Full administrative and diary management support. Our client prioritises survey and report writing, not wasting time in long drives or commutes. Modern iPad-based reporting systems. A collaborative and professional environment. There are also opportunities to expand your work into: Home Buyer reports. Stock condition surveys. Additional specialist instructions (rates discussed separately). Ongoing CPD and mentoring are provided to support your development. Key Responsibilities: Conducting residential disrepair surveys to a high professional standard. Producing clear, accurate, and well-structured reports. Managing your time and workload efficiently. Communicating clearly and professionally with clients. Meeting agreed performance levels, with rewards linked to quality. Contributing to continuous improvements in systems and processes. Taking part in team meetings, learning, and CPD. About You Essential: Proven experience in residential surveying. AssocRICS, MRICS or FRICS. Degree in Building Surveying or Building Pathology. Strong written and verbal communication skills. Excellent organisation and attention to detail. Confident using surveying tools and digital reporting systems. Full UK driving licence. Right to work in the UK. What s On Offer: Competitive earning potential with performance incentives. Full operational support (admin, diary management, compliance, reporting systems). Regular team meet-ups and events. Ongoing CPD, mentoring, and career development. Referral bonuses. Interested? If you re looking for a role that offers strong earnings, flexibility, and a genuinely supportive working environment, our client would love to hear from you. Apply now and their recruitment team will be in touch.

Iplicit Accounting Software Implementation Consultant - Finance Focus A growing Software Reseller to £65,000 Hybrid This is a well-established Accounting software reseller, ERP consultancy, and MSP. They are currently selling Iplicit, and Exchequer. Significantly, the real growth is in Iplicit, which is rapidly becoming one of the biggest-selling mid-market accounting solutions in the UK. iplicit have grown from around 30 staff to 200 in just a few years and are pushing delivery through the reseller channel. That means lots of marketing, lots of buzz, lots of new projects, and very little of the "waiting three weeks for someone in head office to answer an email" experience. This company are the gold standard for quality accounting software implementation projects. Projects are properly sold, properly scoped, and don't begin with somebody saying: "Good news everyone, the client wants phase one live by Friday and hasn't actually bought the software yet." They have strong project management, excellent support and development teams, and a management team that are genuinely hands-on. Not "hands-on" in the way Baldrick from Blackadder was hands-on with military strategy. More genuinely competent. This is a great place to work. No chaos. No mystery spreadsheets from 1997. No finance director insisting "the system worked perfectly before the upgrade" while waving a printed trial balance like it's evidence in a murder trial. The Job Working with SME clients to implement Iplicit accounting software, you will work with finance teams to understand how the Chart of Accounts is structured and configure the solution so it fits the client properly. You will need hands-on implementation experience with accounting software projects and ideally Iplicit delivery experience. You'll work on: Chart of Accounts Trial Balance Opening Balances Debits and Credits Configuration workshops User training Go-lives Explaining to clients, politely and professionally, that "putting everything in Suspense" is not in fact a long-term accounting strategy Iplicit is growing rapidly and making serious waves in the SME space, outselling solutions like Sage Intacct and Oracle NetSuite in many deals. Within the next few years, Iplicit will expand further into warehousing, distribution, and manufacturing, giving you a genuine route into full ERP consultancy. So if you're currently stuck doing repetitive support calls like: "My trial balance won't run" "The invoice disappeared" "Dave in Accounts deleted something important again" this is your chance to move properly into consultancy and project delivery. There's structure, support, mentoring, and career progression here. Plus significantly fewer panic attacks than your average ERP project run by Lord Flashheart.

Housing Officer Location: Central London, no driving licence required Job Type: Full-time, Permanent Salary: 39- 41,500k depending on experience - Our client a small housing provider in Central London are seeking a dedicated Housing Officer to join their Operations team. This role involves overseeing a patch of approximately 260 mixed tenure properties in Central London. The ideal candidate will be experienced in housing management, including estate inspections, Lettings, Voids, and low level ASB, and will possess a strong commitment to providing outstanding customer service. Day-to-Day of the Role: Oversee and manage a patch of mixed tenure properties, ensuring they are well-maintained and safe. Proactively communicate with residents through various channels including phone, email, and notice boards. Handle all housing-related matters such as tenancy, lettings, and ASB, collaborating with the dedicated income officer as needed. Conduct monthly block inspections and hold regular or as-needed residents' meetings to address any concerns or updates. Required Skills & Qualifications: Minimum of 3 years' experience in delivering housing management services. Strong experience in managing ASB escalations. Excellent communication skills, both written and verbal, with the ability to engage empathetically with residents. Proficient in MS Office (Excel, Word, PowerPoint) and capable of using complex databases and systems like CRM Dynamics. Resilient, with the ability to work under pressure and adapt to changing deadlines. Solution-focused with strong negotiation skills to resolve complex cases. Benefits: Competitive salary, negotiable based on experience. Opportunities for professional development and training. Supportive and inclusive work environment. Comprehensive benefits package including health and wellness plans. How to Apply: To apply for the Housing Officer position, please submit your CV and a cover letter detailing relevant or contact Mel This role is perfect for someone who is looking to make a significant impact in a vibrant community by providing exceptional housing management services. We look forward to receiving your application.

Greetings of the day. Dear job seeker, please apply to below vacancy if it interests you- Job Role: Contract Officer Location: London, N1 Pay rate is 23.02 PAYE and 30.44 Umbrella Paid on a weekly basis. Role Details - Ongoing, Hybrid: 2 Days in the office - Tues and Thurs, Mon-Fri 9am -5pm, Hours: 35hrs per week Responsibilities The Contract Officer is responsible for ensuring the annual compliance and safety of assets across our portfolio. You'll be confirming annual compliance visits, assisting contractors with installation appointments, managing no-access situations, and coordinating closely with our contractors and housing officers. The Contract Officer will maintain clear communication with residents, address any concerns, and ensure accurate record-keeping and reporting to support the compliance objectives of the dept, ultimately compliance management and assets sustainability within our housing organisation. Confirm appointments with residents, ensuring all necessary details are communicated effectively. Reschedule appointments as needed, particularly in cases of no-access situations. Work closely with housing officers/teams / partner agencies to ensure compliance and repairs are completed Collaborate and contract manage with our contractors to ensure compliance / repairs / maintenance installations processes meets organisational objectives and standards. Maintain clear and professional communication with residents, addressing any concerns or queries . Keep accurate records of appointments, and any issues encountered. Ensure all data is up-to-date and accessible for reporting and analysis. Provide regular updates to management on the progress. Highlight any challenges encountered and propose solutions to improve the process. Work proactively in a high paced role to ensure successful compliance standards and minimise disruptions. Skills and Experience Experience of contractor and stakeholder management in a compliance role. Effective communication skills Relationship management. Effective IT skills including intermediate MS Office skills. Please click apply to register your interest or call our Rgsetsquare London office/ (phone number removed). Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy.

Description Our Public Local Government client, Taunton, Somerset, seeks a Case Manager, Supported Housing. To oversee the administration and management of social housing properties. With an overall responsibility for approximately tenancies. Ensure housing landlord duties are discharged in accordance with policies and procedures, and ensure that housing regulations, policies and procedures are adhered to. To oversee the housing administration and management of social housing tenants and their homes across several sheltered housing schemes. Responsibilities Provide comprehensive pre-tenancy support to prospective tenants, including providing information and advice during property viewings, completing the sign-up process, and ensuring new tenants are fully introduced to their home and tenancy. This includes supporting tenants through an initial six-week period and ensuring they are aware of all available services. Qualifications Essential A level standard of education or equivalent qualifications. Member of the Chartered Institute of Housing or other relevant professional body. Evidence of continuous professional development. Advanced Microsoft Office (Word, Excel, Outlook), social media and CRM. Criteria for Shortlisting At least two years' experience in housing management, managing and providing support to tenants within a local authority or similar environment. Knowledge of introductory and secure tenancies and the management of these tenancies. Understand customer service values, equality, diversity, and inclusion. Wider knowledge of housing law. Have experience in a role with a similar level of responsibilities. Understand the principles of data protection. Organised, conscientious, energetic, driven, confident and assertive. Able to meet deadlines and deliver excellent frontline services in a pressurised environment. Experience of working with a range of partners, including communities, to develop new and different ways of working. Experience in managing conflict and dealing with disputes. Excellent communication skills both written and verbal. Ability to show empathy, use persuasion, negotiation and tact in a wide range of circumstances. Able to use own initiative and judgement in making decisions within a housing and support environment. Ability to work on one's own or as part of a supportive team. Demonstrate effective time management and prioritisation skills. Ability to analyse and make effective problem-solving decisions in relation to case management. Facilitates meetings and groups. Excellent communication and interpersonal skills. Requirements to work from various sites, including tenants' homes, travel and lone working. Compliance Requirements 5 Years References Basic DBS Car Insurance Driving Licence Evidence of Wight to Work Willing to engage in the mandatory pre-screening application process. Diamond Blaque Group, a leading public-sector provider, is acting as the employment Business for this vacancy. We are dedicated to fostering an inclusive environment that values diversity and equal opportunity in the workplace.

Housing Officers (Bedfordshire/Buckinghamshire) Location: Bedfordshire, Buckinghamshire Salary: £36,000 per annum Vacancy Type: Full-time Closing date: 26 May, 2026 It matters. So they're bringing it closer to home. Their customers have told them they want them to better understand their needs at a local level, and to be more visible in the communities they serve. They've listened. That's why they're creating new roles, strengthening their local presence, and looking for people who want to be part of what comes next. This is a varied, hands on role where no two days are the same. You'll be a visible and trusted presence in your communities - supporting customers, managing tenancies proactively, and working closely with partners to help people sustain their homes and live well. We are looking for Housing Officers to cover the following patches in the Bedfordshire/Buckinghamshire area: Bedford Central BedfordCentral Bedford, Luton, North HertfordshireMilton Keynes, Buckinghamshire What you'll be doing You'll take ownership of a defined patch, acting as the key point of contact for residents and ensuring services are responsive, compliant, and customer focused. Your responsibilities will include: Managing the full tenancy lifecycle, from sign up through to end of tenancy Handling tenancy changes, mutual exchanges, and investigations into tenancy breaches or fraud Supporting lettings and voids activity to minimise rent loss and turnaround times Carrying out estate inspections and addressing neighbourhood and environmental issues Managing low level anti social behaviour, neighbour disputes, and supporting more complex cases Identifying and responding to vulnerability, safeguarding, hoarding, and non access cases Completing person centred fire risk assessments and monitoring health and safety issues Investigating complaints and learning from outcomes to improve services Working in partnership with local authorities and external agencies to support customers effectively Throughout everything you do, you'll champion their Customer Promise - delivering services that are respectful, personalised, and trauma informed. What they're looking for You'll bring experience of housing management or a similar customer facing role, along with the confidence to manage complex and sensitive situations professionally. You'll also have: You'll bring experience of housing management or a similar customer facing role, along with the confidence to manage complex and sensitive situations professionally. You'll also have: Experience of tenancy, estate management, lettings or neighbourhood services within social housing Knowledge of housing legislation, including safeguarding, ASB and welfare reform Strong communication and influencing skills, with the ability to work calmly under pressure A customer focused mindset, with a commitment to equality, inclusion and trauma informed practice Confidence using digital systems and data to manage cases and improve performance The ability to work independently, manage competing priorities, and make sound day to day decisions You'll also be comfortable working flexibly, including participating in an out of hours rota where required. Why join them? At the organisation, their customer promise is "They are proud to make things personal; if it matters to their customers, it matters to them." This role is at the heart of how they build trust with their customers. If you're someone who takes pride in getting things right, supporting others, and making a difference through everyday interactions, they'd love to hear from you. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover the organisation: The organisation is a leading housing provider. They manage around 40,000 homes, serving 93,000 customers across their portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Their mission is to provide quality homes and services for people whose needs are not met by the open market. They're looking for like-minded people to join their team of over 900 talented colleagues who embody their values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. They are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows them to record and report on disability, mental health and wellbeing in the workplace to better support their colleagues. They have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. They are committed to being a Menopause Friendly employer and working towards accreditation their Menopause Friendly accreditation. The organisation reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for this organisation, please click apply.

We have a great opportunity for an experienced administrator to join our Land & Planning team to assist the increasing demand on land acquisitions and planning applications that the team are bringing to fruition. Reporting to the Land & Planning Director, your primary role will be to provide high quality administrative support to the planning team with defined areas of responsibility, whilst supporting the wider team. The role is very varied but the key result areas will be ensuring that all office systems are maintained and up to date, tendering and appointment of consultants, issuing terms of engagement, processing and validating invoices and payment requests, assisting the land assistant with budgets and KPI's and issuing management reports in liaison with the Land & Planning Director. What you will need; a professional approach to be highly organised with ability to prioritise workloads strong IT skills and well versed in Microsoft applications articulate written and verbal communication skills strong attention to detail flexibility and willingness to adapt ability to work autonomously but embracing working in a wider team similar role within the planning sector or housing industry is advantageous own transport is essential What we offer; working Monday to Friday 8.00am to 5.00pm 24 days holidays rising to 27 days, plus bank holidays company pension discretionary bonus buy/sell holiday scheme training and development eyecare scheme supplier discount scheme free parking If you would like to apply, please attach your CV with a covering letter to the link provided. We reserve the right to close this advertisement early if we receive a high volume of suitable applications or when the position is filled.

Job Title: Senior Customer Services Advisor Hours: 37.5 hours per week Contract: Permanent Salary: £38,022 per annum Area of operation: Resident Services Responsible to: Assistant Director of Customer Services Pension entitlement: Company Stakeholder Scheme Annual leave entitlement : 30 days per annum Place of work: Based at English Rural's Surrey office in Lower Eashing, GU7 About English Rural: English Rural Housing Association is a leading national rural specialist working to provide affordable homes in small villages for local people. We own and manage around 1,600 affordable properties, spread amongst 160 villages, and have a development programme of around 200 more homes. About the role: Are you looking for an exciting opportunity to join our customer services team and deliver exceptional services to residents? We are currently seeking a Senior Customer Services Advisor to join the team and help us embed a culture of customer excellence through our dedicated customer contact hub. As part of this role, you will work alongside technical and housing specialists to offer first-line responses to resident enquiries. In addition, you will support the Customer Services Manager in supervising and advising a team of Customer Services Advisors. This is an excellent opportunity to make a real impact in the lives of our residents while developing your career. About you: Are you an experienced customer services professional, ideally with a background in housing associations or property-related environments? We are looking for someone with excellent communication and interpersonal skills, who can work collaboratively and effectively in a fast-paced environment. As the Senior Customer Services Advisor, you will need to have strong administrative and organisational skills to deliver day-to-day operational activities, with supervisory experience being desirable. An understanding of property maintenance and tenancy management, along with knowledge of rural communities, is essential to succeed in this role. We are seeking a candidate who is driven to achieve excellent customer service standards and is passionate about making a positive impact on our residents' lives. If this sounds like you, we would love to hear from you! Closing date for applications: 12pm on Friday 5th June 2026 Interviews: Thursday 11th June (in Lower Eashing) Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. Please advise if there are any restrictions to your residency in the UK that might affect your right to take up employment in the UK. English Rural Housing Association is committed to equal opportunities and values diversity in its workforce. No agencies please.

Head of Housing Works We're looking for a proven leader to join Southampton City Council as the Head of Housing Works. This is a rare opportunity to lead a large and fast-paced in-house direct labour organisation (DLO) - Southampton's preferred and much prized delivery partner for maintaining and improving over 16,000 homes - while driving a shift to a more modern, performance-driven service that underpins the whole Housing system. You'll play a pivotal role in turning day-to-day delivery into a reliable, high-quality service for tenants, while acting as an intelligent supplier to Housing as it moves from recovery and reactive operations towards a more proactive, customer-centred landlord that delivers consistently strong services. About the team We're part of the Council's Residents' Services Directorate, which brings together housing, customer services and community support around a shared purpose: to make sure every resident has access to a safe, affordable and sustainable home, and to strengthen the communities that make Southampton a city of opportunity. Housing Works plays a critical delivery role within Housing's commissioning model - delivering repairs, maintenance, compliance, planned works and estates services across the city's housing stock. Through a large in-house workforce and supply chain, the service is responsible for ensuring homes are safe, well-maintained and available to meet demand. Working closely with colleagues across Housing and related services including Homelessness, Housing Works translates priorities, standards and investment decisions into effective delivery. It ensures that work is well planned, resources are used effectively and services are delivered consistently across the city - forming a key part of a joined-up housing system focused on better outcomes for tenants. This is a newly designed structure, and you will be joining at the point where it moves from design into delivery - shaping how Housing Works operates in practice and establishing the standards, culture and performance needed for short, medium and long-term improvement. About the role In August 2024, the Regulator for Social Housing identified serious failings in how we met the consumer standards. That judgement has been a turning point - and we're now using it to drive lasting improvements for tenants, residents and communities. Our intention is to rebuild confidence and deliver real, sustained change that improves the quality of homes and the lives of people who live in them - building on the progress we have already made over the last twelve months. As Head of Housing Works, you'll be a key member of the Housing Directorate Senior Leadership Team (SLT). Together, the SLT is responsible for ensuring Housing operates as part of a coherent system - owning delivery of Housing's overall purpose and making sure services operate in a joined-up, effective way. Within that, you will lead a large and complex delivery service responsible for repairs, maintenance, compliance, planned works and estates services across the city's housing stock and neighbourhoods. You will ensure services are safe, compliant and deliver value for money, giving tenants, the Council and the Regulator confidence that that Housing is under control and improving. You'll provide clear operational leadership across a large workforce and supply chain - setting priorities in line with commissions from your clients, establishing strong performance expectations and ensuring that work is outcome-focussed, well planned, delivered consistently and to customer expectations. You'll also lead the modernisation of Housing Works - improving productivity, strengthening planning and scheduling, and embedding better use of data and systems. With new core systems being introduced to support mobile working and scheduling, you will build on these foundations to establish more consistent, efficient and modern ways of working, and to drive better value from both the in-house workforce and the wider supply chain. You'll work closely with colleagues across Housing to act as an intelligent supplier - translating priorities, standards and investment decisions into effective delivery. This means shaping Housing Works as a high-performing, commercially aware delivery partner that makes the best use of its own capacity and external suppliers, delivers strong value for money, and feels fully part of a joined-up Housing team. You'll balance day-to-day operational grip with longer-term improvement, ensuring Housing Works supports the wider system to achieve better outcomes for tenants. Success will depend on working with others across Housing, the wider Council and partners. Together with the other Heads of Service, you'll help make Housing operate well as a coherent system that connects commissioning with delivery - maintaining performance today while driving sustained improvement over time. Everything you do will contribute to Southampton's vision to be a city of opportunity where everyone thrives through more equal, healthier, safer, growing and greener communities. Key responsibilities include: Lead a large in-house workforce and supply chain (over 400 staff and c.£33m p.a. spend) to deliver repairs, maintenance, compliance and planned works - ensuring services are safe, reliable, deliver value for money and meet regulatory requirements. Set clear priorities and performance expectations for staff - ensuring work is well planned, delivered consistently and right first time, where possible. Drive improvements in productivity, planning, scheduling and use of resources - reducing waste and improving outcomes for tenants. Act as an intelligent supplier to Housing - translating priorities, standards and investment decisions into effective delivery, and shaping demand and outcomes with commissioning colleagues. Develop Housing Works as a high-performing, commercially aware and modern delivery partner - making effective use of in-house capacity and external suppliers to deliver strong value for money. Lead and embed change across Housing Works - increasing flexibility and adaptability in how the service operates as part of Housing's new commissioning model, so it can respond to changing demand, new ways of working and wider local government reorganisation. Build strong leadership and management capability across Housing Works - developing depth, resilience and clear accountability at every level, so the service performs consistently without over-reliance on central control. About you: We're looking for an experienced and credible operational leader who can run a large, complex delivery service while driving sustained improvement in performance, value and customer outcomes. You will need: Degree-level education and/or a relevant professional or leadership qualification, or equivalent senior leadership experience in a complex operational environment. Significant experience leading large-scale operational services, ideally within housing, property, construction or a comparable environment - with accountability for delivery, performance and budgets. Strong commercial and financial awareness, with experience managing supply chains, improving productivity and delivering value for money across in-house and external delivery models. A track record of driving service improvement and change - strengthening planning, performance management and ways of working to deliver more consistent, reliable outcomes. The ability to lead through others - building strong leadership and management capability, creating clear accountability and enabling teams to perform without over-reliance on central control. Strong communication and influencing skills, with the ability to work effectively across organisational boundaries and build trusted relationships with colleagues, partners and stakeholders. Join us in delivering essential services and building a sustainable Southampton for all. For further information about this role, please view the job description. What we can offer you: Salary: The salary band for this role is £83,643 - £91,823. The starting salary is £83,643 with annual progression through the salary bands. Here at SCC we have a range of different benefits, a few examples can be found below. Excellent local government pension with 16.8% employer contribution Death in service benefit of x3 salary, and optional salary sacrifice shared cost AVC (additional voluntary contribution) Generous holiday 25-31 days, based on role and service Flexible working options (role-dependent) Family-friendly policies - Maternity, Paternity, Adoption, Shared/Unpaid Parental Leave, Time off for Dependents Training and development, including coaching and mentoring Health and wellbeing support - Employee Assistance Programme, Menopause Pledge, Mental Health First Aiders and access to a variety of staff networks Veteran-friendly employer with the Armed Forces Covenant Retail discounts and savings through the Southampton City Council benefits platform Discounted memberships at local sports and fitness centres Sustainable travel benefits - low emission car scheme, cycle to work, season ticket loans Employee volunteering scheme with 2 paid days leave to volunteer For further information on our benefits package, please visit: Employee benefits (southampton.gov.uk) . click apply for full job details

Housing Officer - East Anglia Location: East Anglia Salary : £36,000 per annum Vacancy Type: Full-time Closing date: 26 May, 2026 It matters. So they're bringing it closer to home. Their customers have told them they want them to better understand their needs at a local level, and to be more visible in the communities they serve. They've listened. That's why they're creating new roles, strengthening their local presence, and looking for people who want to be part of what comes next. This is a varied, hands on role where no two days are the same. You'll be a visible and trusted presence in your communities - supporting customers, managing tenancies proactively, and working closely with partners to help people sustain their homes and live well. We are looking for one Housing Officer to cover the following patch in the East Anglia area: Cambridge, East Cambridgeshire, Huntingdonshire, King's Lynn And West Norfolk, Norwich, South Cambridgeshire, West Suffolk What you'll be doing You'll take ownership of a defined patch, acting as the key point of contact for residents and ensuring services are responsive, compliant, and customer focused. Your responsibilities will include: Managing the full tenancy lifecycle, from sign up through to end of tenancy Handling tenancy changes, mutual exchanges, and investigations into tenancy breaches or fraud Supporting lettings and voids activity to minimise rent loss and turnaround times Carrying out estate inspections and addressing neighbourhood and environmental issues Managing low level anti social behaviour, neighbour disputes, and supporting more complex cases Identifying and responding to vulnerability, safeguarding, hoarding, and non access cases Completing person centred fire risk assessments and monitoring health and safety issues Investigating complaints and learning from outcomes to improve services Working in partnership with local authorities and external agencies to support customers effectively Throughout everything you do, you'll champion their Customer Promise - delivering services that are respectful, personalised, and trauma informed. What they're looking for You'll bring experience of housing management or a similar customer facing role, along with the confidence to manage complex and sensitive situations professionally. You'll also have: You'll bring experience of housing management or a similar customer facing role, along with the confidence to manage complex and sensitive situations professionally. You'll also have: Experience of tenancy, estate management, lettings or neighbourhood services within social housing Knowledge of housing legislation, including safeguarding, ASB and welfare reform Strong communication and influencing skills, with the ability to work calmly under pressure A customer focused mindset, with a commitment to equality, inclusion and trauma informed practice Confidence using digital systems and data to manage cases and improve performance The ability to work independently, manage competing priorities, and make sound day to day decisions You'll also be comfortable working flexibly, including participating in an out of hours rota where required. Why join them? At the organisation, their customer promise is "They are proud to make things personal; if it matters to their customers, it matters to them." This role is at the heart of how they build trust with their customers. If you're someone who takes pride in getting things right, supporting others, and making a difference through everyday interactions, they'd love to hear from you. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover the organisation: The organisation is a leading housing provider. They manage around 40,000 homes, serving 93,000 customers across their portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Their mission is to provide quality homes and services for people whose needs are not met by the open market. They're looking for like-minded people to join their team of over 900 talented colleagues who embody their values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. They are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows them to record and report on disability, mental health and wellbeing in the workplace to better support their colleagues. They have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. They are committed to being a Menopause Friendly employer and working towards accreditation their Menopause Friendly accreditation. The organisation reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for this organisation, please click apply.

We're recruiting an experienced and customer-focused Housing Officer to deliver a high-quality tenancy and estate management service. This role plays a vital part in ensuring residents live in safe, well-maintained homes while receiving the support they need to sustain their tenancies and thrive in their communities. You'll be joining a team committed to continuous improvement, with a focus on proactive tenancy management, resident engagement, and maintaining compliance with housing standards and regulations. The Role Deliver an efficient and consistent housing management service across general needs properties, ensuring residents receive a positive and responsive experience. Act as the first point of contact for tenancy-related matters including rent arrears, tenancy breaches, ASB, and estate management issues. Carry out tenancy visits, audits, and estate inspections to maintain property standards, identify risks, and support compliance with health and safety legislation. Manage low and medium-level ASB cases, developing action plans and working closely with partner agencies to resolve issues. Work proactively to prevent tenancy fraud, abandonment, and illegal occupation through regular checks and investigations. Support residents to access appropriate services, signposting to welfare, safeguarding, or support agencies where necessary. Collaborate with the Asset Management and Repairs teams to ensure communal areas and estates are maintained to a high standard. Work closely with internal teams to ensure compliance with gas, fire, and electrical safety checks, and assist with decant processes where required. Engage with residents and communities to build strong relationships, encouraging feedback and involvement in improving services. Keep accurate case records and ensure all actions are completed in line with policy and procedures. Key Requirements Proven experience in housing or tenancy management, preferably within a local authority or housing association. Strong understanding of housing legislation, tenancy management, and safeguarding practices. Excellent communication and interpersonal skills, with the ability to manage challenging situations empathetically and professionally. Strong organisational skills with the ability to prioritise workload and meet deadlines in a fast-paced environment. Confident working independently and collaboratively within a team setting. Proficiency in Microsoft Office and housing management systems (experience with Orchard/MRI Enterprise preferred). Full UK driving licence and access to a vehicle required. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel this job matches your skills but not the rate, location, or seniority, please send us your CV anyway. We regularly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your career. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.

Operations Manager Lincoln 50,000 Plus Bonus Our client, a reputable SME based in Lincoln, is the home of an industry-leading brand, supplying high-performance products into the construction, automotive and trade sectors. Their products are trusted by major national retailers, alongside a rapidly growing customer base across the UK. With ambitious plans to scale to a 50 million business within the next three years, this is a pivotal time to join the company and play a key role in shaping the future of the operation. Due to continued growth, they are looking for an experienced and hands-on Operations Manager to take ownership of the day-to-day operational performance of the business while helping build the systems, structure and processes needed for future growth. This is a high-impact role within a fast-moving SME environment where sales and demand are growing rapidly, and the operational infrastructure now needs strengthening to support the next stage of the company's journey. Reporting directly to the Operations Director, you will lead a team across warehouse, supply chain, operations and customer/client care functions, ensuring the business delivers efficiently, professionally and at scale. Key Responsibilities Oversee the day-to-day operational running of the business Lead and develop a multi-functional team across warehouse, supply chain, operations and customer care Ensure customer orders are fulfilled accurately and on time, including both next-day dispatch products and bespoke assembled orders Improve operational planning, workflow and communication across departments Monitor stock flow, supplier performance and operational bottlenecks Introduce and improve systems, processes and KPIs to support growth and efficiency Work closely with the sales function to ensure operational capability aligns with business demand Manage operational priorities, resource planning and problem-solving in a fast-paced environment Drive continuous improvement across warehousing, logistics, fulfilment and customer service Support the business through a period of significant growth and operational transformation Requirements We are looking for an ambitious and commercially aware operations professional who combines strong leadership skills with a practical, hands-on approach. Previous experience in an Operations Manager position or similar leadership role Strong background in warehouse and operational management Experience working within an SME environment Proven track record of supporting or leading business growth and operational scaling Ability to implement structure, process and operational improvements Strong organisational and planning skills Experience managing multiple moving parts within a supply chain or fulfilment operation Confident leadership and people management capability Excellent communication and problem-solving skills Ideally, exposure to both smaller businesses and larger structured organisations Experience within industrial products, distribution, engineering, manufacturing or technical products would be advantageous, but is not essential. Benefits Salary- 50,000 basic Profit related bonus

Belmont Recruitment is currently seeking experienced Recovery Co-ordinators to join the Housing Services Team of reputable private charity in Durham . The successful candidate will join a motivated team dedicated to addressing the housing needs of individuals undergoing treatment for substance misuse, and to enhance engagement with treatment services for those in temporary accommodation or working with Housing Solutions. As a mixed case load Recovery Coordinator, you will be responsible for managing a caseload and delivering interventions primarily, along with individuals facing complex needs related to drug use. Your role will involve providing tailored support through recovery plans, facilitating both individual and group sessions, and collaborating with detoxification teams within the program. Additionally, you will offer vital treatment recovery, harm reduction advice, and interventions for blood-borne viruses (BBVs). Details: Shift pattern Monday to Friday - 9am to 5pm Hourly Rate 16 - 20 Contract Length 6 months (with extension possibilities) A comprehensive job description is available upon request. In addition to this role, Belmont Recruitment also offers various substance misuse contracts in the area, providing further opportunities for professional growth and development. For more information or to apply for this position, please don't hesitate to contact Tom Goren at Belmont Recruitment.