MMP Consultancy are working with a fantastic organisation to recruit a Client Liaison Officer to join them on a part time basis in Hampshire. Key Responsibilities: Set, coordinate, track, and ensure completion of, actions with Estate Services, Asset Service. Maximise income, and reduce debt, in defined customer areas. Deliver an amazing lettings service which leaves customers feeling satisfied. Address anti-social behaviour, fly-tipping, graffiti and safeguarding alerts. Complete Health & Safety and compliance actions e.g. FRAs. Use data to monitor own performance and that of others, taking action to improve as necessary. Manage budget and remain within budget. Manage workload. Service appointments booked by customers directly. Organise and plan customer visits that respond to customer requests. Complete regular estate inspections and take any necessary action to achieve quality Attend and present cases at court and evictions. Be the primary contact for local stakeholders e.g. residents associations, Local Authority Services, police etc. Maintain accurate and detailed customer records on the systems. Requirements: Excellent customer service delivery, demonstrating good communication Highly selfmotivated with the ability to plan and work effectively without high levels of supervision. Ability to work 'on the go' using mobile technology. Strong resource and time management, and the ability to prioritise, delivering value for money Experience of working in a climate of legislative and organisational change. Proven problem-solving and decision making skills. Resilient and able to deal with challenging situations and deliver sustainable outcomes. Comfortable analysing data and drawing conclusions. Ability to work with IT systems Experience of working in the housing or property sector. Knowledge of regulatory legislation for social housing.
May 15, 2026
Seasonal
MMP Consultancy are working with a fantastic organisation to recruit a Client Liaison Officer to join them on a part time basis in Hampshire. Key Responsibilities: Set, coordinate, track, and ensure completion of, actions with Estate Services, Asset Service. Maximise income, and reduce debt, in defined customer areas. Deliver an amazing lettings service which leaves customers feeling satisfied. Address anti-social behaviour, fly-tipping, graffiti and safeguarding alerts. Complete Health & Safety and compliance actions e.g. FRAs. Use data to monitor own performance and that of others, taking action to improve as necessary. Manage budget and remain within budget. Manage workload. Service appointments booked by customers directly. Organise and plan customer visits that respond to customer requests. Complete regular estate inspections and take any necessary action to achieve quality Attend and present cases at court and evictions. Be the primary contact for local stakeholders e.g. residents associations, Local Authority Services, police etc. Maintain accurate and detailed customer records on the systems. Requirements: Excellent customer service delivery, demonstrating good communication Highly selfmotivated with the ability to plan and work effectively without high levels of supervision. Ability to work 'on the go' using mobile technology. Strong resource and time management, and the ability to prioritise, delivering value for money Experience of working in a climate of legislative and organisational change. Proven problem-solving and decision making skills. Resilient and able to deal with challenging situations and deliver sustainable outcomes. Comfortable analysing data and drawing conclusions. Ability to work with IT systems Experience of working in the housing or property sector. Knowledge of regulatory legislation for social housing.
Hybrid Working - 3 Days Onsite Interim: Up to £369.64 Umbrella DOE Permanent: Please apply or call for details Contract length: 6 months (review for extension) An established London Borough Council is looking to appoint an experienced Asset Manager to join their housing team on either a permanent or interim basis. This is a strategic leadership role responsible for managing the asset management function and leading a team of 5, driving service delivery, transformation, and long-term housing investment planning. Key Responsibilities Manage and lead the asset management team across a broad range of functions Coordinate the development of the asset management strategy in collaboration with internal stakeholders Lead on resident consultation relating to asset strategy and stock changes Oversee portfolio management including acquisitions and new build asset data Act as lead officer for asset data systems and associated development Ensure Decent Homes reporting and annual returns are completed accurately and on time Lead the rolling stock condition survey programme Oversee the wider housing investment programme Take full responsibility for service transformation and NEC oversight nsure the quality, integrity, and ownership of asset management data Develop asset-related projects and make recommendations regarding housing stock changes Manage deployment of staffing resources to ensure effective service delivery Provide matrix management across specific operational areas where required Oversee the stock condition surveyors Requirements Proven experience in senior asset management within housing Strong leadership experience managing teams Experience overseeing housing investment programmes and stock condition data Knowledge of NEC and service transformation within housing/property services Strong stakeholder engagement and strategic planning capability Additional Information Hybrid working - 3 days onsite required In-person interviews only For more information, please contact Izzie Guimaraes at Carrington West on (phone number removed) or (url removed)
May 15, 2026
Contractor
Hybrid Working - 3 Days Onsite Interim: Up to £369.64 Umbrella DOE Permanent: Please apply or call for details Contract length: 6 months (review for extension) An established London Borough Council is looking to appoint an experienced Asset Manager to join their housing team on either a permanent or interim basis. This is a strategic leadership role responsible for managing the asset management function and leading a team of 5, driving service delivery, transformation, and long-term housing investment planning. Key Responsibilities Manage and lead the asset management team across a broad range of functions Coordinate the development of the asset management strategy in collaboration with internal stakeholders Lead on resident consultation relating to asset strategy and stock changes Oversee portfolio management including acquisitions and new build asset data Act as lead officer for asset data systems and associated development Ensure Decent Homes reporting and annual returns are completed accurately and on time Lead the rolling stock condition survey programme Oversee the wider housing investment programme Take full responsibility for service transformation and NEC oversight nsure the quality, integrity, and ownership of asset management data Develop asset-related projects and make recommendations regarding housing stock changes Manage deployment of staffing resources to ensure effective service delivery Provide matrix management across specific operational areas where required Oversee the stock condition surveyors Requirements Proven experience in senior asset management within housing Strong leadership experience managing teams Experience overseeing housing investment programmes and stock condition data Knowledge of NEC and service transformation within housing/property services Strong stakeholder engagement and strategic planning capability Additional Information Hybrid working - 3 days onsite required In-person interviews only For more information, please contact Izzie Guimaraes at Carrington West on (phone number removed) or (url removed)
Ashberry Recruitment are looking for a Housing Support Officer on an ongoing basis. We require someone with their own transport and experience delivering floating support. Ideally the candidate will have experience with people with complex needs, substance misuse problems and mental health. Alternatively, someone with experience of tenancy sustainment, housing management support would be beneficial. Your Key Responsibilities To provide a consistently high standard of customer service to all internal and external customers, ensuring high levels of customer satisfaction are achieved. Manage a case load of tenants, providing person-centered support which empowers tenants to develop the skills necessary for independent living. Help tenants to recognise their strengths, goals, and aspirations, encourage them to use these to effect change. Support tenants' wellbeing, encouraging them to actively engage with services in the community and accompanying them to appointments if required. Assist tenants to sustain their tenancy, advising and supporting with matters relating to rent, repairs, benefits and ASB. Be involved with the referral, assessment and sign up of new tenants to the service. Maintain accurate and up to date case notes using our electronic case management system, ensuring confidentiality and compliance with GDPR. Identify, report and record safeguarding concerns following relevant procedures. Collaborate with internal teams and external agencies and attend multi-agency meetings when necessary Hours Monday - Friday - 37 Hours Per Week
May 15, 2026
Contractor
Ashberry Recruitment are looking for a Housing Support Officer on an ongoing basis. We require someone with their own transport and experience delivering floating support. Ideally the candidate will have experience with people with complex needs, substance misuse problems and mental health. Alternatively, someone with experience of tenancy sustainment, housing management support would be beneficial. Your Key Responsibilities To provide a consistently high standard of customer service to all internal and external customers, ensuring high levels of customer satisfaction are achieved. Manage a case load of tenants, providing person-centered support which empowers tenants to develop the skills necessary for independent living. Help tenants to recognise their strengths, goals, and aspirations, encourage them to use these to effect change. Support tenants' wellbeing, encouraging them to actively engage with services in the community and accompanying them to appointments if required. Assist tenants to sustain their tenancy, advising and supporting with matters relating to rent, repairs, benefits and ASB. Be involved with the referral, assessment and sign up of new tenants to the service. Maintain accurate and up to date case notes using our electronic case management system, ensuring confidentiality and compliance with GDPR. Identify, report and record safeguarding concerns following relevant procedures. Collaborate with internal teams and external agencies and attend multi-agency meetings when necessary Hours Monday - Friday - 37 Hours Per Week
Housing Allocations Officer Salarty: 38,000 per anum Location: Remote Contract: Full-time. 3 months FTC with strong possibiity of extension Are you passionate about helping people into quality, affordable homes? Our client is looking for a dedicated Housing Allocations Officer to join the organisations team and play a key role in delivering life-changing housing solutions across the UK. This would suit someone from wither a housing associations background or someone from the private lettings industry. What you'll do: Manage the advertising, application, and allocation process for the organisations properties Assess applicants and guide them through to tenancy Support tenants to build a path toward homeownership Liaise with letting agents and local authorities to ensure smooth lettings Monitor performance and contribute to reporting and service improvement Step in to support our housing management function when needed What we're looking for: Experience in housing allocations or lettings Excellent communication and assessment skills Financial awareness and tenant-focused mindset Organised, proactive, and collaborative approach Knowledge of local lettings plans and housing policy is a plus Please contact Ellie Benson on (phone number removed) to discuss
May 15, 2026
Contractor
Housing Allocations Officer Salarty: 38,000 per anum Location: Remote Contract: Full-time. 3 months FTC with strong possibiity of extension Are you passionate about helping people into quality, affordable homes? Our client is looking for a dedicated Housing Allocations Officer to join the organisations team and play a key role in delivering life-changing housing solutions across the UK. This would suit someone from wither a housing associations background or someone from the private lettings industry. What you'll do: Manage the advertising, application, and allocation process for the organisations properties Assess applicants and guide them through to tenancy Support tenants to build a path toward homeownership Liaise with letting agents and local authorities to ensure smooth lettings Monitor performance and contribute to reporting and service improvement Step in to support our housing management function when needed What we're looking for: Experience in housing allocations or lettings Excellent communication and assessment skills Financial awareness and tenant-focused mindset Organised, proactive, and collaborative approach Knowledge of local lettings plans and housing policy is a plus Please contact Ellie Benson on (phone number removed) to discuss
Housing Officer x2 (Hampshire, Berkshire & Surrey) Location: South East Salary : £36,000 per annum Vacancy Type: Full Time It matters. So we're bringing it closer to home. Our customers have told us they want us to better understand their needs at a local level, and to be more visible in the communities we serve. We've listened. That's why we're creating new roles, strengthening our local presence, and looking for people who want to be part of what comes next. This is a varied, hands-on role where no two days are the same. You'll be a visible and trusted presence in your communities - supporting customers, managing tenancies proactively, and working closely with partners to help people sustain their homes and live well. We are looking for two Housing Officers covering the following patches in the South East: x1 - Bracknell Forest, Reading, Surrey Heath, Woking, Wokingham x1 - East Hampshire, Eastleigh, Fareham, Havant, Portsmouth, Test Valley, Waverley, Winchester What you'll be doing You'll take ownership of a defined patch, acting as the key point of contact for residents and ensuring services are responsive, compliant, and customer-focused. Your responsibilities will include: Managing the full tenancy lifecycle, from sign-up through to end of tenancy Handling tenancy changes, mutual exchanges, and investigations into tenancy breaches or fraud Supporting lettings and voids activity to minimise rent loss and turnaround times Carrying out estate inspections and addressing neighbourhood and environmental issues Managing low-level anti-social behaviour, neighbour disputes, and supporting more complex cases Identifying and responding to vulnerability, safeguarding, hoarding, and non-access cases Completing person-centred fire risk assessments and monitoring health and safety issues Investigating complaints and learning from outcomes to improve services Working in partnership with local authorities and external agencies to support customers effectively Throughout everything you do, you'll champion Stonewater's Customer Promise - delivering services that are respectful, personalised, and trauma-informed. What we're looking for You'll bring experience of housing management or a similar customer-facing role, along with the confidence to manage complex and sensitive situations professionally. You'll also have: Experience of tenancy, estate management, lettings or neighbourhood services within social housing Knowledge of housing legislation, including safeguarding, ASB and welfare reform Strong communication and influencing skills, with the ability to work calmly under pressure A customer-focused mindset, with a commitment to equality, inclusion and trauma-informed practice Confidence using digital systems and data to manage cases and improve performance The ability to work independently, manage competing priorities, and make sound day-to-day decisions You'll also be comfortable working flexibly, including participating in an out-of-hours rota where required. Why join us? At Stonewater, our customer promise is " We are proud to make things personal; if it matters to our customers, it matters to us." This role is at the heart of how we build trust with our customers. If you're someone who takes pride in getting things right, supporting others, and making a difference through everyday interactions, we'd love to hear from you. Appointment to this role will be subject to a satisfactory references and possession of a valid Right to Work document. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We're looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.
May 15, 2026
Full time
Housing Officer x2 (Hampshire, Berkshire & Surrey) Location: South East Salary : £36,000 per annum Vacancy Type: Full Time It matters. So we're bringing it closer to home. Our customers have told us they want us to better understand their needs at a local level, and to be more visible in the communities we serve. We've listened. That's why we're creating new roles, strengthening our local presence, and looking for people who want to be part of what comes next. This is a varied, hands-on role where no two days are the same. You'll be a visible and trusted presence in your communities - supporting customers, managing tenancies proactively, and working closely with partners to help people sustain their homes and live well. We are looking for two Housing Officers covering the following patches in the South East: x1 - Bracknell Forest, Reading, Surrey Heath, Woking, Wokingham x1 - East Hampshire, Eastleigh, Fareham, Havant, Portsmouth, Test Valley, Waverley, Winchester What you'll be doing You'll take ownership of a defined patch, acting as the key point of contact for residents and ensuring services are responsive, compliant, and customer-focused. Your responsibilities will include: Managing the full tenancy lifecycle, from sign-up through to end of tenancy Handling tenancy changes, mutual exchanges, and investigations into tenancy breaches or fraud Supporting lettings and voids activity to minimise rent loss and turnaround times Carrying out estate inspections and addressing neighbourhood and environmental issues Managing low-level anti-social behaviour, neighbour disputes, and supporting more complex cases Identifying and responding to vulnerability, safeguarding, hoarding, and non-access cases Completing person-centred fire risk assessments and monitoring health and safety issues Investigating complaints and learning from outcomes to improve services Working in partnership with local authorities and external agencies to support customers effectively Throughout everything you do, you'll champion Stonewater's Customer Promise - delivering services that are respectful, personalised, and trauma-informed. What we're looking for You'll bring experience of housing management or a similar customer-facing role, along with the confidence to manage complex and sensitive situations professionally. You'll also have: Experience of tenancy, estate management, lettings or neighbourhood services within social housing Knowledge of housing legislation, including safeguarding, ASB and welfare reform Strong communication and influencing skills, with the ability to work calmly under pressure A customer-focused mindset, with a commitment to equality, inclusion and trauma-informed practice Confidence using digital systems and data to manage cases and improve performance The ability to work independently, manage competing priorities, and make sound day-to-day decisions You'll also be comfortable working flexibly, including participating in an out-of-hours rota where required. Why join us? At Stonewater, our customer promise is " We are proud to make things personal; if it matters to our customers, it matters to us." This role is at the heart of how we build trust with our customers. If you're someone who takes pride in getting things right, supporting others, and making a difference through everyday interactions, we'd love to hear from you. Appointment to this role will be subject to a satisfactory references and possession of a valid Right to Work document. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We're looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.
Housing Officer - Inverness-shire, UK (Temporary post) Our client is a well-respected and forward-thinking social housing organisation committed to delivering high-quality housing management services across the North of Scotland. They pride themselves on fostering a supportive and inclusive environment, dedicated to improving the lives of their residents and communities. This is an excellent opportunity for a dedicated Housing Officer to make a meaningful impact within a reputable organisation that values professional development and community engagement. Job Responsibilities Deliver effective housing management services relating to Tenancy Sustainment, Allocations, Anti-Social Behaviour, Estate Management, Income Management, and Voids. Provide clear information and advice to customers on relevant policies, legislation, and their tenancy obligations. Engage with customers to develop and deliver local services in accordance with Scottish Social Housing Charter requirements. Investigate and respond to customer contacts, including complaints, following the Scottish Public Sector Ombudsman (SPSO) complaints process and internal guidance. Help to develop and maintain effective internal and external working relationships with stakeholders and partners. Assist in the development and application of relevant policies, procedures, and best practices. Ensure all duties are carried out in line with the organisation's values and policies. Required Skills & Qualifications Achieved or actively working towards a Housing HNC or equivalent qualification. Educated at least to Higher grade. Several year's experience working in a customer-focused environment. Minimum of 2 year's relevant experience within housing management, tenancy support, and/or allocations. Experience in managing challenging situations with resilience, flexibility, and confidence. Current and full UK driving licence with access to own vehicle; ability to travel independently across various locations within the area. Strong communication skills, both written and verbal, with the ability to engage effectively with diverse audiences. Good understanding of relevant legislation, policies, and good practice within social housing. Proficiency in managing complaints and resolving conflicts professionally. Why Join Us? This role offers a competitive salary, mileage allowance, and the opportunity to work within a supportive team dedicated to making a positive difference in local communities. Hybrid working arrangements provide flexibility, with 1-2 days per week in the office to foster collaboration and team spirit. If you are passionate about community development and have the skills and experience to excel in housing management, we want to hear from you! Apply Today! Take the next step in your career by joining a reputable organisation committed to excellence in social housing. Submit your application now and become a vital part of a team dedicated to improving lives and building stronger communities. Brook Street NMR is acting as an Employment Business in relation to this vacancy.
May 15, 2026
Seasonal
Housing Officer - Inverness-shire, UK (Temporary post) Our client is a well-respected and forward-thinking social housing organisation committed to delivering high-quality housing management services across the North of Scotland. They pride themselves on fostering a supportive and inclusive environment, dedicated to improving the lives of their residents and communities. This is an excellent opportunity for a dedicated Housing Officer to make a meaningful impact within a reputable organisation that values professional development and community engagement. Job Responsibilities Deliver effective housing management services relating to Tenancy Sustainment, Allocations, Anti-Social Behaviour, Estate Management, Income Management, and Voids. Provide clear information and advice to customers on relevant policies, legislation, and their tenancy obligations. Engage with customers to develop and deliver local services in accordance with Scottish Social Housing Charter requirements. Investigate and respond to customer contacts, including complaints, following the Scottish Public Sector Ombudsman (SPSO) complaints process and internal guidance. Help to develop and maintain effective internal and external working relationships with stakeholders and partners. Assist in the development and application of relevant policies, procedures, and best practices. Ensure all duties are carried out in line with the organisation's values and policies. Required Skills & Qualifications Achieved or actively working towards a Housing HNC or equivalent qualification. Educated at least to Higher grade. Several year's experience working in a customer-focused environment. Minimum of 2 year's relevant experience within housing management, tenancy support, and/or allocations. Experience in managing challenging situations with resilience, flexibility, and confidence. Current and full UK driving licence with access to own vehicle; ability to travel independently across various locations within the area. Strong communication skills, both written and verbal, with the ability to engage effectively with diverse audiences. Good understanding of relevant legislation, policies, and good practice within social housing. Proficiency in managing complaints and resolving conflicts professionally. Why Join Us? This role offers a competitive salary, mileage allowance, and the opportunity to work within a supportive team dedicated to making a positive difference in local communities. Hybrid working arrangements provide flexibility, with 1-2 days per week in the office to foster collaboration and team spirit. If you are passionate about community development and have the skills and experience to excel in housing management, we want to hear from you! Apply Today! Take the next step in your career by joining a reputable organisation committed to excellence in social housing. Submit your application now and become a vital part of a team dedicated to improving lives and building stronger communities. Brook Street NMR is acting as an Employment Business in relation to this vacancy.
We are looking for a proactive and customer-focused PRS Lettings Officer to join our housing team. In this role, you will support the effective delivery of Private Rented Sector (PRS) lettings services, helping individuals and families access suitable accommodation while building strong relationships with landlords, agents, and partner organisations.You will play a key role in sourcing and managing PRS accommodation, supporting tenancy sustainment, and ensuring a high standard of service for both tenants and landlords. Key Responsibilities Source and secure suitable PRS accommodation for applicants in housing need. Build and maintain strong working relationships with private landlords and letting agents. Conduct property inspections to ensure accommodation meets required standards and legislation. Negotiate tenancy terms and rental agreements with landlords and agents. Support applicants through the lettings process, including sign-ups and move-ins. Provide advice and guidance to tenants on tenancy responsibilities and sustainment. Maintain accurate records and update housing management systems. Liaise with internal departments and external agencies to deliver effective housing solutions. Monitor tenancy outcomes and respond promptly to tenancy-related issues. Ensure all work is carried out in line with housing legislation, safeguarding requirements, and organisational policies. About YouTo be successful in this role, you will have: Experience working within housing, lettings, homelessness prevention, or the private rented sector. Knowledge of PRS legislation, housing regulations, and tenancy management. Excellent communication and negotiation skills. Strong organisational skills with the ability to manage a varied caseload. The ability to build positive relationships with landlords, tenants, and stakeholders. A customer-focused and solution-driven approach. If you have the relevant skills then please apply today!
May 15, 2026
Seasonal
We are looking for a proactive and customer-focused PRS Lettings Officer to join our housing team. In this role, you will support the effective delivery of Private Rented Sector (PRS) lettings services, helping individuals and families access suitable accommodation while building strong relationships with landlords, agents, and partner organisations.You will play a key role in sourcing and managing PRS accommodation, supporting tenancy sustainment, and ensuring a high standard of service for both tenants and landlords. Key Responsibilities Source and secure suitable PRS accommodation for applicants in housing need. Build and maintain strong working relationships with private landlords and letting agents. Conduct property inspections to ensure accommodation meets required standards and legislation. Negotiate tenancy terms and rental agreements with landlords and agents. Support applicants through the lettings process, including sign-ups and move-ins. Provide advice and guidance to tenants on tenancy responsibilities and sustainment. Maintain accurate records and update housing management systems. Liaise with internal departments and external agencies to deliver effective housing solutions. Monitor tenancy outcomes and respond promptly to tenancy-related issues. Ensure all work is carried out in line with housing legislation, safeguarding requirements, and organisational policies. About YouTo be successful in this role, you will have: Experience working within housing, lettings, homelessness prevention, or the private rented sector. Knowledge of PRS legislation, housing regulations, and tenancy management. Excellent communication and negotiation skills. Strong organisational skills with the ability to manage a varied caseload. The ability to build positive relationships with landlords, tenants, and stakeholders. A customer-focused and solution-driven approach. If you have the relevant skills then please apply today!
We are seeking a proactive and customer-focused Housing Solutions Officer to join a North East London local authority, playing a vital role in preventing and relieving homelessness across the borough. You will work directly with residents who are homeless or threatened with homelessness, building trusting and productive relationships that enable you to persuade, influence and support customers to make positive and realistic housing choices. The role involves delivering a comprehensive housing advice service across both the private and public sectors, using a wide range of interventions to prevent homelessness wherever possible. You will assess and investigate homeless approaches and applications in accordance with the Council's statutory duties under Part VII of the Housing Act 1996, relevant case law, and the Homelessness Reduction Act 2017. This includes developing, reviewing and implementing Personalised Housing Plans, actively supporting customers to prevent or relieve homelessness through meaningful interventions. The post holder will work closely with landlords, accommodation providers and partner agencies to sustain tenancies, negotiate extensions of occupation and secure suitable housing solutions. You will also contribute to reducing expenditure on temporary accommodation through informed and cost-effective decision-making. Accurate recording of homelessness data is essential, ensuring high-quality submissions for local analysis and national reporting. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed)
May 15, 2026
Contractor
We are seeking a proactive and customer-focused Housing Solutions Officer to join a North East London local authority, playing a vital role in preventing and relieving homelessness across the borough. You will work directly with residents who are homeless or threatened with homelessness, building trusting and productive relationships that enable you to persuade, influence and support customers to make positive and realistic housing choices. The role involves delivering a comprehensive housing advice service across both the private and public sectors, using a wide range of interventions to prevent homelessness wherever possible. You will assess and investigate homeless approaches and applications in accordance with the Council's statutory duties under Part VII of the Housing Act 1996, relevant case law, and the Homelessness Reduction Act 2017. This includes developing, reviewing and implementing Personalised Housing Plans, actively supporting customers to prevent or relieve homelessness through meaningful interventions. The post holder will work closely with landlords, accommodation providers and partner agencies to sustain tenancies, negotiate extensions of occupation and secure suitable housing solutions. You will also contribute to reducing expenditure on temporary accommodation through informed and cost-effective decision-making. Accurate recording of homelessness data is essential, ensuring high-quality submissions for local analysis and national reporting. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed)
Job Title: Resident Liaison Officer Job Type: Permanent, Full time Location: Grantham Rate of pay: £28,250k Are you a Resident Liaison Officer looking for work? ARC are currently looking for a Resident Liaison Officer. For this position, you must be able to do the following: To ensure and maintain the resident liaison daily diary, record any incidents, and record all appointments Understand the works, programme and scope of works Provide site reports and updates for client and site management Prepare and distribute all communications to residents Establish a resident s charter, maintain files, keep a log of complaints and any query s that would come in Compile, devise and implement procedures and administration to compliment your role Be available for residents meetings, and meetings with the client as and when Site meetings Housing officers, estate developments or joint management board meetings Carry out pre visits to each neighbouring resident to explain the planned works and assist them in understanding the process Letter process for the neighbouring property s explaining all works Regular checks on residents throughout the day and the end of the working day Any claims, compensation and complaints are dealt within a time scale and with care You must have previous proven experience in social housing, knowledge of roofing & kitchens, health & safety knowledge and occupied refurbishment knowledge. Please contact our Maintenance Recruitment specialists if you are available for this position - (phone number removed) ARC GROUP A focus on recruitment, a passion for people.
May 15, 2026
Full time
Job Title: Resident Liaison Officer Job Type: Permanent, Full time Location: Grantham Rate of pay: £28,250k Are you a Resident Liaison Officer looking for work? ARC are currently looking for a Resident Liaison Officer. For this position, you must be able to do the following: To ensure and maintain the resident liaison daily diary, record any incidents, and record all appointments Understand the works, programme and scope of works Provide site reports and updates for client and site management Prepare and distribute all communications to residents Establish a resident s charter, maintain files, keep a log of complaints and any query s that would come in Compile, devise and implement procedures and administration to compliment your role Be available for residents meetings, and meetings with the client as and when Site meetings Housing officers, estate developments or joint management board meetings Carry out pre visits to each neighbouring resident to explain the planned works and assist them in understanding the process Letter process for the neighbouring property s explaining all works Regular checks on residents throughout the day and the end of the working day Any claims, compensation and complaints are dealt within a time scale and with care You must have previous proven experience in social housing, knowledge of roofing & kitchens, health & safety knowledge and occupied refurbishment knowledge. Please contact our Maintenance Recruitment specialists if you are available for this position - (phone number removed) ARC GROUP A focus on recruitment, a passion for people.
Tenancy Support Officer (Rent Team) Reporting to: Rent Team Lead Working Pattern: Full-time (mix of field and office-based work) This is a fantastic opportunity for a real "people person", to support the Rent Team of this growing property maintenance company . You will manage tenant relationships and rent accounts. The successful candidate will act as a bridge between tenants and the office, particularly engaging with individuals who are difficult to contact or require additional support. Key Responsibilities Liaise with residential tenants over the phone and at their properties across London to establish contact and resolve issues Engage with non-responsive or vulnerable tenants to support rent payment and communication Assist tenants with completing paperwork (e.g., housing benefit or Universal Credit forms) Gather and relay key information back to the Rent Team Mediate and problem-solve tenant issues to support rent recovery Encourage and support tenants in maintaining or reinstating benefit claims Build rapport and maintain positive relationships with tenants Maintain accurate records of visits and interactions Work closely with the office-based Rent Team to follow through on cases Key Requirements Strong interpersonal and communication skills Full clean driving license (essential) (own vehicle is preferred) Excellent ability to deal with people face to face and over the phone Empathetic but firm approach when dealing with challenging situations Problem-solving mindset with strong initiative IT skills Desirable (Not Essential) Experience in housing, lettings, or rent arrears Knowledge of housing benefits or Universal Credit Experience working with vulnerable individuals What's on offer: Bonus scheme Opportunity for a company vehicle after probation (or earlier for the right candidate) Free parking Fuel cost and mileage covered for work
May 15, 2026
Full time
Tenancy Support Officer (Rent Team) Reporting to: Rent Team Lead Working Pattern: Full-time (mix of field and office-based work) This is a fantastic opportunity for a real "people person", to support the Rent Team of this growing property maintenance company . You will manage tenant relationships and rent accounts. The successful candidate will act as a bridge between tenants and the office, particularly engaging with individuals who are difficult to contact or require additional support. Key Responsibilities Liaise with residential tenants over the phone and at their properties across London to establish contact and resolve issues Engage with non-responsive or vulnerable tenants to support rent payment and communication Assist tenants with completing paperwork (e.g., housing benefit or Universal Credit forms) Gather and relay key information back to the Rent Team Mediate and problem-solve tenant issues to support rent recovery Encourage and support tenants in maintaining or reinstating benefit claims Build rapport and maintain positive relationships with tenants Maintain accurate records of visits and interactions Work closely with the office-based Rent Team to follow through on cases Key Requirements Strong interpersonal and communication skills Full clean driving license (essential) (own vehicle is preferred) Excellent ability to deal with people face to face and over the phone Empathetic but firm approach when dealing with challenging situations Problem-solving mindset with strong initiative IT skills Desirable (Not Essential) Experience in housing, lettings, or rent arrears Knowledge of housing benefits or Universal Credit Experience working with vulnerable individuals What's on offer: Bonus scheme Opportunity for a company vehicle after probation (or earlier for the right candidate) Free parking Fuel cost and mileage covered for work
Location: On-site, Loanhead, Edinburgh Flexible Working Options - hours between 07:00 and 19:00, core hours 09:30 - 15:30. Contract Type: Full-time, Permanent Join Our Commercial Team: Trainee Trade Compliance Officer We are seeking a highly motivated Trainee Trade Compliance Officer to support operational and compliance-related activities within the organisation. This role will be responsible for ensuring that all relevant departmental and regulatory requirements are met, including the coordination of key import/export processes, liaison with internal and external stakeholders, and the accurate recording and archiving of associated documentation. The role includes both on-the-job training and opportunity for professional development in Trade Compliance, enabling the postholder to build knowledge and competence in UK HMRC and international trade regulations over time. The postholder will work closely with the Trade Compliance Officer on a day-to-day basis and will report directly to the Commercial Director, in accordance with the Trade Control function. While structured guidance, supervision, and training will be provided, the role also requires the ability to use initiative and develop an independent, methodical approach to tasks. About us MacTaggart Scott primarily supports the Naval Defence industry, providing complete solutions to customer needs from analysis of initial customer requirements, to design and manufacture, and right through to commissioning and through life support. Established in 1898, we are proud of our history and tradition but believe that sustainable competitive advantage can only be achieved through continuous improvement, investment, and a commitment to business excellence at every level within the company. What is the job about? This role ensures that all import and export activities are carried out in full compliance with UK HMRC and Trade Compliance legislation. The postholder will support the administration of trade and customs processes, maintain accurate shipping and compliance records, and provide guidance across the business to ensure adherence to regulatory requirements. The role also contributes to the continuous improvement of trade compliance practices and supports the organisation's overall import/export strategy. Key Responsibilities Supporting administrative duties for import/export documentation to ensure compliance with UK legislation Assisting with import clearance requests and liaising with freight forwarders to ensure timely processing Preparing documentation for the movement of goods under customs regulations Maintaining accurate records for all shipping movements Supporting the preparation of commercial invoices for exports in collaboration with the Despatch Team Engaging with internal stakeholders to provide guidance on trade compliance requirements Supporting import processes (Home Use, Customs Warehousing, Inward Processing) Supporting export processes, including standard shipments and movements from customs regimes Creating travel letters for personnel and assisting with Consignee Undertakings (CUTs) Liaising with freight agents and supporting outbound shipments under relevant processing rules Conducting approval checks for purchase orders, licences, and compliance documentation Identifying unusual transactions in monthly HMRC reports Ensuring customs-related invoices are processed and submitted to Finance in a timely manner Building and maintaining professional relationships with internal teams and external stakeholders Supporting the planning and implementation of import/export strategies Undertaking ongoing training and professional development in trade compliance About You Strong interpersonal and communication skills (written and verbal) High level of attention to detail and accuracy Ability to understand and review legislation with guidance Good numeracy and problem-solving skills Proficient in Microsoft Office tools Methodical approach with the ability to follow established processes Positive, proactive attitude with a willingness to learn Motivated, enthusiastic, and committed to personal development Ability to build effective working relationships across all levels Knowledge, Skills and Experience Essential Secondary education to Higher level (minimum 3 Highers, including English) Strong attention to detail and organisational skills Good communication and interpersonal skills Basic understanding of administrative processes Willingness to learn and develop within a trade compliance environment Ability to work both independently and as part of a team Desirable Previous exposure to import/export or logistics processes Awareness of UK HMRC regulations or trade compliance requirements Experience working in a compliance or administrative role Interest in developing a career within trade compliance or international trade Benefits Your future And What We Offer Flexible Working: Choose a 4- or 5-day week with flexible hours (Mon-Thurs 07:00-19:15 with core hours 09:30-15:30, Friday 07:00-16:00 with core hours 09:30-12:00), allowing you to fit work around your life. Leave Entitlements: Inclusive annual leave, paid parental leave, military reservist leave, annual leave buy and sell, and more. Career Development: Supportive environment with a dedicated Learning & Development team and clear pathways to grow your career. Wellbeing Support: Access to our comprehensive wellbeing programme, Employee Assistance Programme, onsite nurse, and life insurance. Health & Protection: Sick pay, free flu vaccinations, and comprehensive health & wellbeing initiatives. Onsite Facilities: Canteen, free parking, and cycle-to-work scheme for convenience. Financial Benefits: Generous company pension plan and exclusive employee discounts.
May 15, 2026
Full time
Location: On-site, Loanhead, Edinburgh Flexible Working Options - hours between 07:00 and 19:00, core hours 09:30 - 15:30. Contract Type: Full-time, Permanent Join Our Commercial Team: Trainee Trade Compliance Officer We are seeking a highly motivated Trainee Trade Compliance Officer to support operational and compliance-related activities within the organisation. This role will be responsible for ensuring that all relevant departmental and regulatory requirements are met, including the coordination of key import/export processes, liaison with internal and external stakeholders, and the accurate recording and archiving of associated documentation. The role includes both on-the-job training and opportunity for professional development in Trade Compliance, enabling the postholder to build knowledge and competence in UK HMRC and international trade regulations over time. The postholder will work closely with the Trade Compliance Officer on a day-to-day basis and will report directly to the Commercial Director, in accordance with the Trade Control function. While structured guidance, supervision, and training will be provided, the role also requires the ability to use initiative and develop an independent, methodical approach to tasks. About us MacTaggart Scott primarily supports the Naval Defence industry, providing complete solutions to customer needs from analysis of initial customer requirements, to design and manufacture, and right through to commissioning and through life support. Established in 1898, we are proud of our history and tradition but believe that sustainable competitive advantage can only be achieved through continuous improvement, investment, and a commitment to business excellence at every level within the company. What is the job about? This role ensures that all import and export activities are carried out in full compliance with UK HMRC and Trade Compliance legislation. The postholder will support the administration of trade and customs processes, maintain accurate shipping and compliance records, and provide guidance across the business to ensure adherence to regulatory requirements. The role also contributes to the continuous improvement of trade compliance practices and supports the organisation's overall import/export strategy. Key Responsibilities Supporting administrative duties for import/export documentation to ensure compliance with UK legislation Assisting with import clearance requests and liaising with freight forwarders to ensure timely processing Preparing documentation for the movement of goods under customs regulations Maintaining accurate records for all shipping movements Supporting the preparation of commercial invoices for exports in collaboration with the Despatch Team Engaging with internal stakeholders to provide guidance on trade compliance requirements Supporting import processes (Home Use, Customs Warehousing, Inward Processing) Supporting export processes, including standard shipments and movements from customs regimes Creating travel letters for personnel and assisting with Consignee Undertakings (CUTs) Liaising with freight agents and supporting outbound shipments under relevant processing rules Conducting approval checks for purchase orders, licences, and compliance documentation Identifying unusual transactions in monthly HMRC reports Ensuring customs-related invoices are processed and submitted to Finance in a timely manner Building and maintaining professional relationships with internal teams and external stakeholders Supporting the planning and implementation of import/export strategies Undertaking ongoing training and professional development in trade compliance About You Strong interpersonal and communication skills (written and verbal) High level of attention to detail and accuracy Ability to understand and review legislation with guidance Good numeracy and problem-solving skills Proficient in Microsoft Office tools Methodical approach with the ability to follow established processes Positive, proactive attitude with a willingness to learn Motivated, enthusiastic, and committed to personal development Ability to build effective working relationships across all levels Knowledge, Skills and Experience Essential Secondary education to Higher level (minimum 3 Highers, including English) Strong attention to detail and organisational skills Good communication and interpersonal skills Basic understanding of administrative processes Willingness to learn and develop within a trade compliance environment Ability to work both independently and as part of a team Desirable Previous exposure to import/export or logistics processes Awareness of UK HMRC regulations or trade compliance requirements Experience working in a compliance or administrative role Interest in developing a career within trade compliance or international trade Benefits Your future And What We Offer Flexible Working: Choose a 4- or 5-day week with flexible hours (Mon-Thurs 07:00-19:15 with core hours 09:30-15:30, Friday 07:00-16:00 with core hours 09:30-12:00), allowing you to fit work around your life. Leave Entitlements: Inclusive annual leave, paid parental leave, military reservist leave, annual leave buy and sell, and more. Career Development: Supportive environment with a dedicated Learning & Development team and clear pathways to grow your career. Wellbeing Support: Access to our comprehensive wellbeing programme, Employee Assistance Programme, onsite nurse, and life insurance. Health & Protection: Sick pay, free flu vaccinations, and comprehensive health & wellbeing initiatives. Onsite Facilities: Canteen, free parking, and cycle-to-work scheme for convenience. Financial Benefits: Generous company pension plan and exclusive employee discounts.
At AliveDx, we empower diagnostic insights, transform patient care, and innovate for life. With over 30-years in in vitro diagnostics, we put the health of patients first by creating innovative solutions designed for faster diagnostic results. Alba our blood bank reagents portfolio and MosaiQ one of the first multiplexing and multimodality automated testing platforms are designed to make labs more efficient and clinical decision making more effective. Our journey started as Alba Bioscience, and later, Quotient. Today, as AliveDx, we innovate for life. Materials & Distribution Officer AliveDx are recruiting for a Materials & Distribution Officer to join the Inventory Management team based near Penicuik (EH26 0BF). The purpose of this role is to contribute to the efficient operation of the warehouse. This includes receiving, storing, and distributing materials, maintaining inventory, and ensuring the warehouse is clean, organised and safe. The ideal candidate will be detail oriented and a team player with a commitment to maintaining high standards of operational efficiency. The role is full time (37.5 hours), 12 month fixed term contract, with flexible working hours. Your Mission Receive and inspect incoming shipments for accuracy and damage. Sort, organize, and store products in designated areas. Accurately pick, pack, and prepare orders for shipping based on customer requirements. Load and unload trucks, containers, or pallets as needed. Maintain inventory accuracy through regular cycle counts and reporting discrepancies. Assist in maintaining a clean, organized, and safe work environment. Adhere to all company safety standards and procedures. Collaborate with other warehouse staff and departments to fulfill customer orders and meet deadlines. Report any issues or damages to inventory or equipment to the Warehouse Manager. Receipt into stock, procured materials - booking biological, chemical and many other components via the sites inventory system, TROPOS. Application of Good Documentation Practice & Good Manufacturing Practice principles. Utilize the warehouse ticketing system, ensuring it is updated to maintain accurate inventory levels. Perform supplemental duties such as material management to ensure FEFO, stock checking, replenishment and material discard. Your Competencies IT literate with strong Microsoft (Outlook, Word, Excel) skills. Previous warehousing experience with an understanding of inventory management systems is preferred. Previous experience or understanding of Good Manufacturing/Good Documentation Practice is advantageous. Understanding of basic health and safety and manual handling principles. Must be able to work in a fast paced, physically demanding environment with the ability to lift and move heavy objects of up to 20 kg and stand for extended periods. Forklift licence preferred but not required. Customer centric, with the ability to work both independently and as part of a team to meet customer needs and drive team results. Strong organizational and time management skills. What We Offer A salary of up to £27,000 per annum. A highly dynamic and growing environment. An opportunity to live your passion for intrapreneurial mindset, where cultivating innovation and customer centricity are at the heart of everything we do. A flexible working environment where applicable and a range of core and flexible benefits ranging from private medical cover, life assurance, additional annual leave, cycle to work, technology, experience days and access to marketplace discounts. AliveDx is an equal opportunity employer and welcomes applications from all qualified individuals regardless of nationality, sex, disability, region/belief, sexual orientation or age. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on competences, performance and business needs.
May 15, 2026
Full time
At AliveDx, we empower diagnostic insights, transform patient care, and innovate for life. With over 30-years in in vitro diagnostics, we put the health of patients first by creating innovative solutions designed for faster diagnostic results. Alba our blood bank reagents portfolio and MosaiQ one of the first multiplexing and multimodality automated testing platforms are designed to make labs more efficient and clinical decision making more effective. Our journey started as Alba Bioscience, and later, Quotient. Today, as AliveDx, we innovate for life. Materials & Distribution Officer AliveDx are recruiting for a Materials & Distribution Officer to join the Inventory Management team based near Penicuik (EH26 0BF). The purpose of this role is to contribute to the efficient operation of the warehouse. This includes receiving, storing, and distributing materials, maintaining inventory, and ensuring the warehouse is clean, organised and safe. The ideal candidate will be detail oriented and a team player with a commitment to maintaining high standards of operational efficiency. The role is full time (37.5 hours), 12 month fixed term contract, with flexible working hours. Your Mission Receive and inspect incoming shipments for accuracy and damage. Sort, organize, and store products in designated areas. Accurately pick, pack, and prepare orders for shipping based on customer requirements. Load and unload trucks, containers, or pallets as needed. Maintain inventory accuracy through regular cycle counts and reporting discrepancies. Assist in maintaining a clean, organized, and safe work environment. Adhere to all company safety standards and procedures. Collaborate with other warehouse staff and departments to fulfill customer orders and meet deadlines. Report any issues or damages to inventory or equipment to the Warehouse Manager. Receipt into stock, procured materials - booking biological, chemical and many other components via the sites inventory system, TROPOS. Application of Good Documentation Practice & Good Manufacturing Practice principles. Utilize the warehouse ticketing system, ensuring it is updated to maintain accurate inventory levels. Perform supplemental duties such as material management to ensure FEFO, stock checking, replenishment and material discard. Your Competencies IT literate with strong Microsoft (Outlook, Word, Excel) skills. Previous warehousing experience with an understanding of inventory management systems is preferred. Previous experience or understanding of Good Manufacturing/Good Documentation Practice is advantageous. Understanding of basic health and safety and manual handling principles. Must be able to work in a fast paced, physically demanding environment with the ability to lift and move heavy objects of up to 20 kg and stand for extended periods. Forklift licence preferred but not required. Customer centric, with the ability to work both independently and as part of a team to meet customer needs and drive team results. Strong organizational and time management skills. What We Offer A salary of up to £27,000 per annum. A highly dynamic and growing environment. An opportunity to live your passion for intrapreneurial mindset, where cultivating innovation and customer centricity are at the heart of everything we do. A flexible working environment where applicable and a range of core and flexible benefits ranging from private medical cover, life assurance, additional annual leave, cycle to work, technology, experience days and access to marketplace discounts. AliveDx is an equal opportunity employer and welcomes applications from all qualified individuals regardless of nationality, sex, disability, region/belief, sexual orientation or age. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on competences, performance and business needs.
Immediate Compliance Officer Needed for a short term, initial 6 week contract. As a Compliance Officer, you will play a key role in supporting the management of electrical safety compliance, ensuring inspections, remedial works, servicing programmes, and certification are effectively monitored and recorded. You will work closely with residents, contractors, internal teams, and managers to help maintain high standards of safety and regulatory compliance while delivering excellent customer service. Key Responsibilities Manage and maintain compliance systems, databases, trackers, and records accurately Coordinate electrical inspection programmes, appointments, remedial works, and follow-up actions Monitor compliance performance and ensure works are completed within target timescales Liaise with residents, contractors, and internal teams to arrange access and resolve issues Raise, update, track, and complete works orders in line with procedures and service standards Ensure electrical certification and compliance documentation is accurately recorded and maintained Respond to resident enquiries, complaints, and service requests professionally and efficiently Support investigations relating to compliance cases, complaints, and access issues Prepare reports, correspondence, and performance information for management Monitor outstanding actions and proactively chase overdue works and documentation Support continuous improvement and ensure compliance processes meet regulatory requirements What I am Looking For Experience working within compliance, housing, property services, repairs, or facilities management Knowledge of electrical compliance processes within social housing or property management is desirable Strong administrative and organisational skills with excellent attention to detail Experience managing contractors, appointments, and service delivery Confident using databases, compliance systems, and Microsoft Office Excellent communication and customer service skills Ability to prioritise workload and work to deadlines and targets Experience handling complaints or resolving customer issues is advantageous
May 15, 2026
Contractor
Immediate Compliance Officer Needed for a short term, initial 6 week contract. As a Compliance Officer, you will play a key role in supporting the management of electrical safety compliance, ensuring inspections, remedial works, servicing programmes, and certification are effectively monitored and recorded. You will work closely with residents, contractors, internal teams, and managers to help maintain high standards of safety and regulatory compliance while delivering excellent customer service. Key Responsibilities Manage and maintain compliance systems, databases, trackers, and records accurately Coordinate electrical inspection programmes, appointments, remedial works, and follow-up actions Monitor compliance performance and ensure works are completed within target timescales Liaise with residents, contractors, and internal teams to arrange access and resolve issues Raise, update, track, and complete works orders in line with procedures and service standards Ensure electrical certification and compliance documentation is accurately recorded and maintained Respond to resident enquiries, complaints, and service requests professionally and efficiently Support investigations relating to compliance cases, complaints, and access issues Prepare reports, correspondence, and performance information for management Monitor outstanding actions and proactively chase overdue works and documentation Support continuous improvement and ensure compliance processes meet regulatory requirements What I am Looking For Experience working within compliance, housing, property services, repairs, or facilities management Knowledge of electrical compliance processes within social housing or property management is desirable Strong administrative and organisational skills with excellent attention to detail Experience managing contractors, appointments, and service delivery Confident using databases, compliance systems, and Microsoft Office Excellent communication and customer service skills Ability to prioritise workload and work to deadlines and targets Experience handling complaints or resolving customer issues is advantageous
Property & Resident Compliance Officer Salary: £13.45 per hour PAYE + £1.63 per hour holiday pay Hours: Mon Fri (12pm 17.30pm) Job Type: Temporary (Approx. 9 months) Location: Bristol (covering Southwest England) Job Overview: Working across Southwest England, this role involves carrying out property inspections across a number of HMO s housing vulnerable individuals with complex needs. There are a large number of properties around the Bristol area, but you will be covering a large area between Bristol & the South Coast. All mileage will be covered (company car available), and you will manage your own diary, ensuring that all duties are completed effectively. Day to Day Duties: Housing Management: Ensure consistent service and property compliance, including health & safety, accommodation standards, and contract performance. Oversee regular property inspections and ensure any issues are addressed promptly. Manage accurate housing records and performance data in line with organisational and commissioning requirements. Resident Support & Engagement: Promote strength-based, trauma-informed engagement with residents to help them sustain tenancies and achieve independence. Safeguarding & Risk Management Maintain oversight of safeguarding issues and ensure all team actions comply with policies and frameworks. Requirements: Experience carrying out property inspections / working in housing compliance. Experience working with vulnerable people is a bonus. A full UK driving licence (company car will be provided) To apply for this role, please send an up-to-date CV that details your relevant support experience or reach out to Nathan Jackson on (phone number removed)
May 15, 2026
Contractor
Property & Resident Compliance Officer Salary: £13.45 per hour PAYE + £1.63 per hour holiday pay Hours: Mon Fri (12pm 17.30pm) Job Type: Temporary (Approx. 9 months) Location: Bristol (covering Southwest England) Job Overview: Working across Southwest England, this role involves carrying out property inspections across a number of HMO s housing vulnerable individuals with complex needs. There are a large number of properties around the Bristol area, but you will be covering a large area between Bristol & the South Coast. All mileage will be covered (company car available), and you will manage your own diary, ensuring that all duties are completed effectively. Day to Day Duties: Housing Management: Ensure consistent service and property compliance, including health & safety, accommodation standards, and contract performance. Oversee regular property inspections and ensure any issues are addressed promptly. Manage accurate housing records and performance data in line with organisational and commissioning requirements. Resident Support & Engagement: Promote strength-based, trauma-informed engagement with residents to help them sustain tenancies and achieve independence. Safeguarding & Risk Management Maintain oversight of safeguarding issues and ensure all team actions comply with policies and frameworks. Requirements: Experience carrying out property inspections / working in housing compliance. Experience working with vulnerable people is a bonus. A full UK driving licence (company car will be provided) To apply for this role, please send an up-to-date CV that details your relevant support experience or reach out to Nathan Jackson on (phone number removed)
A diagnostic solutions company based in the United Kingdom is seeking a Materials & Distribution Officer to join their Inventory Management team. This full-time position involves overseeing the warehouse operations, including receiving, storing, and distributing materials. Candidates should have previous warehousing experience, strong Microsoft skills, and a customer-centric approach. The role offers a competitive salary of up to £27,000 per annum and a flexible working environment with various benefits.
May 15, 2026
Full time
A diagnostic solutions company based in the United Kingdom is seeking a Materials & Distribution Officer to join their Inventory Management team. This full-time position involves overseeing the warehouse operations, including receiving, storing, and distributing materials. Candidates should have previous warehousing experience, strong Microsoft skills, and a customer-centric approach. The role offers a competitive salary of up to £27,000 per annum and a flexible working environment with various benefits.
Housing Officer Location: Central London, no driving licence required Job Type: Full-time, Permanent Salary: 39- 41,500k depending on experience - Our client a small housing provider in Central London are seeking a dedicated Housing Officer to join their Operations team. This role involves overseeing a patch of approximately 260 mixed tenure properties in Central London. The ideal candidate will be experienced in housing management, including estate inspections, Lettings, Voids, and low level ASB, and will possess a strong commitment to providing outstanding customer service. Day-to-Day of the Role: Oversee and manage a patch of mixed tenure properties, ensuring they are well-maintained and safe. Proactively communicate with residents through various channels including phone, email, and notice boards. Handle all housing-related matters such as tenancy, lettings, and ASB, collaborating with the dedicated income officer as needed. Conduct monthly block inspections and hold regular or as-needed residents' meetings to address any concerns or updates. Required Skills & Qualifications: Minimum of 3 years' experience in delivering housing management services. Strong experience in managing ASB escalations. Excellent communication skills, both written and verbal, with the ability to engage empathetically with residents. Proficient in MS Office (Excel, Word, PowerPoint) and capable of using complex databases and systems like CRM Dynamics. Resilient, with the ability to work under pressure and adapt to changing deadlines. Solution-focused with strong negotiation skills to resolve complex cases. Benefits: Competitive salary, negotiable based on experience. Opportunities for professional development and training. Supportive and inclusive work environment. Comprehensive benefits package including health and wellness plans. How to Apply: To apply for the Housing Officer position, please submit your CV and a cover letter detailing relevant or contact Mel This role is perfect for someone who is looking to make a significant impact in a vibrant community by providing exceptional housing management services. We look forward to receiving your application.
May 15, 2026
Contractor
Housing Officer Location: Central London, no driving licence required Job Type: Full-time, Permanent Salary: 39- 41,500k depending on experience - Our client a small housing provider in Central London are seeking a dedicated Housing Officer to join their Operations team. This role involves overseeing a patch of approximately 260 mixed tenure properties in Central London. The ideal candidate will be experienced in housing management, including estate inspections, Lettings, Voids, and low level ASB, and will possess a strong commitment to providing outstanding customer service. Day-to-Day of the Role: Oversee and manage a patch of mixed tenure properties, ensuring they are well-maintained and safe. Proactively communicate with residents through various channels including phone, email, and notice boards. Handle all housing-related matters such as tenancy, lettings, and ASB, collaborating with the dedicated income officer as needed. Conduct monthly block inspections and hold regular or as-needed residents' meetings to address any concerns or updates. Required Skills & Qualifications: Minimum of 3 years' experience in delivering housing management services. Strong experience in managing ASB escalations. Excellent communication skills, both written and verbal, with the ability to engage empathetically with residents. Proficient in MS Office (Excel, Word, PowerPoint) and capable of using complex databases and systems like CRM Dynamics. Resilient, with the ability to work under pressure and adapt to changing deadlines. Solution-focused with strong negotiation skills to resolve complex cases. Benefits: Competitive salary, negotiable based on experience. Opportunities for professional development and training. Supportive and inclusive work environment. Comprehensive benefits package including health and wellness plans. How to Apply: To apply for the Housing Officer position, please submit your CV and a cover letter detailing relevant or contact Mel This role is perfect for someone who is looking to make a significant impact in a vibrant community by providing exceptional housing management services. We look forward to receiving your application.
Greetings of the day. Dear job seeker, please apply to below vacancy if it interests you- Job Role: Contract Officer Location: London, N1 Pay rate is 23.02 PAYE and 30.44 Umbrella Paid on a weekly basis. Role Details - Ongoing, Hybrid: 2 Days in the office - Tues and Thurs, Mon-Fri 9am -5pm, Hours: 35hrs per week Responsibilities The Contract Officer is responsible for ensuring the annual compliance and safety of assets across our portfolio. You'll be confirming annual compliance visits, assisting contractors with installation appointments, managing no-access situations, and coordinating closely with our contractors and housing officers. The Contract Officer will maintain clear communication with residents, address any concerns, and ensure accurate record-keeping and reporting to support the compliance objectives of the dept, ultimately compliance management and assets sustainability within our housing organisation. Confirm appointments with residents, ensuring all necessary details are communicated effectively. Reschedule appointments as needed, particularly in cases of no-access situations. Work closely with housing officers/teams / partner agencies to ensure compliance and repairs are completed Collaborate and contract manage with our contractors to ensure compliance / repairs / maintenance installations processes meets organisational objectives and standards. Maintain clear and professional communication with residents, addressing any concerns or queries . Keep accurate records of appointments, and any issues encountered. Ensure all data is up-to-date and accessible for reporting and analysis. Provide regular updates to management on the progress. Highlight any challenges encountered and propose solutions to improve the process. Work proactively in a high paced role to ensure successful compliance standards and minimise disruptions. Skills and Experience Experience of contractor and stakeholder management in a compliance role. Effective communication skills Relationship management. Effective IT skills including intermediate MS Office skills. Please click apply to register your interest or call our Rgsetsquare London office/ (phone number removed). Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy.
May 15, 2026
Seasonal
Greetings of the day. Dear job seeker, please apply to below vacancy if it interests you- Job Role: Contract Officer Location: London, N1 Pay rate is 23.02 PAYE and 30.44 Umbrella Paid on a weekly basis. Role Details - Ongoing, Hybrid: 2 Days in the office - Tues and Thurs, Mon-Fri 9am -5pm, Hours: 35hrs per week Responsibilities The Contract Officer is responsible for ensuring the annual compliance and safety of assets across our portfolio. You'll be confirming annual compliance visits, assisting contractors with installation appointments, managing no-access situations, and coordinating closely with our contractors and housing officers. The Contract Officer will maintain clear communication with residents, address any concerns, and ensure accurate record-keeping and reporting to support the compliance objectives of the dept, ultimately compliance management and assets sustainability within our housing organisation. Confirm appointments with residents, ensuring all necessary details are communicated effectively. Reschedule appointments as needed, particularly in cases of no-access situations. Work closely with housing officers/teams / partner agencies to ensure compliance and repairs are completed Collaborate and contract manage with our contractors to ensure compliance / repairs / maintenance installations processes meets organisational objectives and standards. Maintain clear and professional communication with residents, addressing any concerns or queries . Keep accurate records of appointments, and any issues encountered. Ensure all data is up-to-date and accessible for reporting and analysis. Provide regular updates to management on the progress. Highlight any challenges encountered and propose solutions to improve the process. Work proactively in a high paced role to ensure successful compliance standards and minimise disruptions. Skills and Experience Experience of contractor and stakeholder management in a compliance role. Effective communication skills Relationship management. Effective IT skills including intermediate MS Office skills. Please click apply to register your interest or call our Rgsetsquare London office/ (phone number removed). Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy.
Housing Officers (Bedfordshire/Buckinghamshire) Location: Bedfordshire, Buckinghamshire Salary: £36,000 per annum Vacancy Type: Full-time Closing date: 26 May, 2026 It matters. So they're bringing it closer to home. Their customers have told them they want them to better understand their needs at a local level, and to be more visible in the communities they serve. They've listened. That's why they're creating new roles, strengthening their local presence, and looking for people who want to be part of what comes next. This is a varied, hands on role where no two days are the same. You'll be a visible and trusted presence in your communities - supporting customers, managing tenancies proactively, and working closely with partners to help people sustain their homes and live well. We are looking for Housing Officers to cover the following patches in the Bedfordshire/Buckinghamshire area: Bedford Central BedfordCentral Bedford, Luton, North HertfordshireMilton Keynes, Buckinghamshire What you'll be doing You'll take ownership of a defined patch, acting as the key point of contact for residents and ensuring services are responsive, compliant, and customer focused. Your responsibilities will include: Managing the full tenancy lifecycle, from sign up through to end of tenancy Handling tenancy changes, mutual exchanges, and investigations into tenancy breaches or fraud Supporting lettings and voids activity to minimise rent loss and turnaround times Carrying out estate inspections and addressing neighbourhood and environmental issues Managing low level anti social behaviour, neighbour disputes, and supporting more complex cases Identifying and responding to vulnerability, safeguarding, hoarding, and non access cases Completing person centred fire risk assessments and monitoring health and safety issues Investigating complaints and learning from outcomes to improve services Working in partnership with local authorities and external agencies to support customers effectively Throughout everything you do, you'll champion their Customer Promise - delivering services that are respectful, personalised, and trauma informed. What they're looking for You'll bring experience of housing management or a similar customer facing role, along with the confidence to manage complex and sensitive situations professionally. You'll also have: You'll bring experience of housing management or a similar customer facing role, along with the confidence to manage complex and sensitive situations professionally. You'll also have: Experience of tenancy, estate management, lettings or neighbourhood services within social housing Knowledge of housing legislation, including safeguarding, ASB and welfare reform Strong communication and influencing skills, with the ability to work calmly under pressure A customer focused mindset, with a commitment to equality, inclusion and trauma informed practice Confidence using digital systems and data to manage cases and improve performance The ability to work independently, manage competing priorities, and make sound day to day decisions You'll also be comfortable working flexibly, including participating in an out of hours rota where required. Why join them? At the organisation, their customer promise is "They are proud to make things personal; if it matters to their customers, it matters to them." This role is at the heart of how they build trust with their customers. If you're someone who takes pride in getting things right, supporting others, and making a difference through everyday interactions, they'd love to hear from you. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover the organisation: The organisation is a leading housing provider. They manage around 40,000 homes, serving 93,000 customers across their portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Their mission is to provide quality homes and services for people whose needs are not met by the open market. They're looking for like-minded people to join their team of over 900 talented colleagues who embody their values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. They are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows them to record and report on disability, mental health and wellbeing in the workplace to better support their colleagues. They have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. They are committed to being a Menopause Friendly employer and working towards accreditation their Menopause Friendly accreditation. The organisation reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for this organisation, please click apply.
May 15, 2026
Full time
Housing Officers (Bedfordshire/Buckinghamshire) Location: Bedfordshire, Buckinghamshire Salary: £36,000 per annum Vacancy Type: Full-time Closing date: 26 May, 2026 It matters. So they're bringing it closer to home. Their customers have told them they want them to better understand their needs at a local level, and to be more visible in the communities they serve. They've listened. That's why they're creating new roles, strengthening their local presence, and looking for people who want to be part of what comes next. This is a varied, hands on role where no two days are the same. You'll be a visible and trusted presence in your communities - supporting customers, managing tenancies proactively, and working closely with partners to help people sustain their homes and live well. We are looking for Housing Officers to cover the following patches in the Bedfordshire/Buckinghamshire area: Bedford Central BedfordCentral Bedford, Luton, North HertfordshireMilton Keynes, Buckinghamshire What you'll be doing You'll take ownership of a defined patch, acting as the key point of contact for residents and ensuring services are responsive, compliant, and customer focused. Your responsibilities will include: Managing the full tenancy lifecycle, from sign up through to end of tenancy Handling tenancy changes, mutual exchanges, and investigations into tenancy breaches or fraud Supporting lettings and voids activity to minimise rent loss and turnaround times Carrying out estate inspections and addressing neighbourhood and environmental issues Managing low level anti social behaviour, neighbour disputes, and supporting more complex cases Identifying and responding to vulnerability, safeguarding, hoarding, and non access cases Completing person centred fire risk assessments and monitoring health and safety issues Investigating complaints and learning from outcomes to improve services Working in partnership with local authorities and external agencies to support customers effectively Throughout everything you do, you'll champion their Customer Promise - delivering services that are respectful, personalised, and trauma informed. What they're looking for You'll bring experience of housing management or a similar customer facing role, along with the confidence to manage complex and sensitive situations professionally. You'll also have: You'll bring experience of housing management or a similar customer facing role, along with the confidence to manage complex and sensitive situations professionally. You'll also have: Experience of tenancy, estate management, lettings or neighbourhood services within social housing Knowledge of housing legislation, including safeguarding, ASB and welfare reform Strong communication and influencing skills, with the ability to work calmly under pressure A customer focused mindset, with a commitment to equality, inclusion and trauma informed practice Confidence using digital systems and data to manage cases and improve performance The ability to work independently, manage competing priorities, and make sound day to day decisions You'll also be comfortable working flexibly, including participating in an out of hours rota where required. Why join them? At the organisation, their customer promise is "They are proud to make things personal; if it matters to their customers, it matters to them." This role is at the heart of how they build trust with their customers. If you're someone who takes pride in getting things right, supporting others, and making a difference through everyday interactions, they'd love to hear from you. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover the organisation: The organisation is a leading housing provider. They manage around 40,000 homes, serving 93,000 customers across their portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Their mission is to provide quality homes and services for people whose needs are not met by the open market. They're looking for like-minded people to join their team of over 900 talented colleagues who embody their values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. They are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows them to record and report on disability, mental health and wellbeing in the workplace to better support their colleagues. They have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. They are committed to being a Menopause Friendly employer and working towards accreditation their Menopause Friendly accreditation. The organisation reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for this organisation, please click apply.
Housing Officer - East Anglia Location: East Anglia Salary : £36,000 per annum Vacancy Type: Full-time Closing date: 26 May, 2026 It matters. So they're bringing it closer to home. Their customers have told them they want them to better understand their needs at a local level, and to be more visible in the communities they serve. They've listened. That's why they're creating new roles, strengthening their local presence, and looking for people who want to be part of what comes next. This is a varied, hands on role where no two days are the same. You'll be a visible and trusted presence in your communities - supporting customers, managing tenancies proactively, and working closely with partners to help people sustain their homes and live well. We are looking for one Housing Officer to cover the following patch in the East Anglia area: Cambridge, East Cambridgeshire, Huntingdonshire, King's Lynn And West Norfolk, Norwich, South Cambridgeshire, West Suffolk What you'll be doing You'll take ownership of a defined patch, acting as the key point of contact for residents and ensuring services are responsive, compliant, and customer focused. Your responsibilities will include: Managing the full tenancy lifecycle, from sign up through to end of tenancy Handling tenancy changes, mutual exchanges, and investigations into tenancy breaches or fraud Supporting lettings and voids activity to minimise rent loss and turnaround times Carrying out estate inspections and addressing neighbourhood and environmental issues Managing low level anti social behaviour, neighbour disputes, and supporting more complex cases Identifying and responding to vulnerability, safeguarding, hoarding, and non access cases Completing person centred fire risk assessments and monitoring health and safety issues Investigating complaints and learning from outcomes to improve services Working in partnership with local authorities and external agencies to support customers effectively Throughout everything you do, you'll champion their Customer Promise - delivering services that are respectful, personalised, and trauma informed. What they're looking for You'll bring experience of housing management or a similar customer facing role, along with the confidence to manage complex and sensitive situations professionally. You'll also have: You'll bring experience of housing management or a similar customer facing role, along with the confidence to manage complex and sensitive situations professionally. You'll also have: Experience of tenancy, estate management, lettings or neighbourhood services within social housing Knowledge of housing legislation, including safeguarding, ASB and welfare reform Strong communication and influencing skills, with the ability to work calmly under pressure A customer focused mindset, with a commitment to equality, inclusion and trauma informed practice Confidence using digital systems and data to manage cases and improve performance The ability to work independently, manage competing priorities, and make sound day to day decisions You'll also be comfortable working flexibly, including participating in an out of hours rota where required. Why join them? At the organisation, their customer promise is "They are proud to make things personal; if it matters to their customers, it matters to them." This role is at the heart of how they build trust with their customers. If you're someone who takes pride in getting things right, supporting others, and making a difference through everyday interactions, they'd love to hear from you. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover the organisation: The organisation is a leading housing provider. They manage around 40,000 homes, serving 93,000 customers across their portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Their mission is to provide quality homes and services for people whose needs are not met by the open market. They're looking for like-minded people to join their team of over 900 talented colleagues who embody their values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. They are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows them to record and report on disability, mental health and wellbeing in the workplace to better support their colleagues. They have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. They are committed to being a Menopause Friendly employer and working towards accreditation their Menopause Friendly accreditation. The organisation reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for this organisation, please click apply.
May 15, 2026
Full time
Housing Officer - East Anglia Location: East Anglia Salary : £36,000 per annum Vacancy Type: Full-time Closing date: 26 May, 2026 It matters. So they're bringing it closer to home. Their customers have told them they want them to better understand their needs at a local level, and to be more visible in the communities they serve. They've listened. That's why they're creating new roles, strengthening their local presence, and looking for people who want to be part of what comes next. This is a varied, hands on role where no two days are the same. You'll be a visible and trusted presence in your communities - supporting customers, managing tenancies proactively, and working closely with partners to help people sustain their homes and live well. We are looking for one Housing Officer to cover the following patch in the East Anglia area: Cambridge, East Cambridgeshire, Huntingdonshire, King's Lynn And West Norfolk, Norwich, South Cambridgeshire, West Suffolk What you'll be doing You'll take ownership of a defined patch, acting as the key point of contact for residents and ensuring services are responsive, compliant, and customer focused. Your responsibilities will include: Managing the full tenancy lifecycle, from sign up through to end of tenancy Handling tenancy changes, mutual exchanges, and investigations into tenancy breaches or fraud Supporting lettings and voids activity to minimise rent loss and turnaround times Carrying out estate inspections and addressing neighbourhood and environmental issues Managing low level anti social behaviour, neighbour disputes, and supporting more complex cases Identifying and responding to vulnerability, safeguarding, hoarding, and non access cases Completing person centred fire risk assessments and monitoring health and safety issues Investigating complaints and learning from outcomes to improve services Working in partnership with local authorities and external agencies to support customers effectively Throughout everything you do, you'll champion their Customer Promise - delivering services that are respectful, personalised, and trauma informed. What they're looking for You'll bring experience of housing management or a similar customer facing role, along with the confidence to manage complex and sensitive situations professionally. You'll also have: You'll bring experience of housing management or a similar customer facing role, along with the confidence to manage complex and sensitive situations professionally. You'll also have: Experience of tenancy, estate management, lettings or neighbourhood services within social housing Knowledge of housing legislation, including safeguarding, ASB and welfare reform Strong communication and influencing skills, with the ability to work calmly under pressure A customer focused mindset, with a commitment to equality, inclusion and trauma informed practice Confidence using digital systems and data to manage cases and improve performance The ability to work independently, manage competing priorities, and make sound day to day decisions You'll also be comfortable working flexibly, including participating in an out of hours rota where required. Why join them? At the organisation, their customer promise is "They are proud to make things personal; if it matters to their customers, it matters to them." This role is at the heart of how they build trust with their customers. If you're someone who takes pride in getting things right, supporting others, and making a difference through everyday interactions, they'd love to hear from you. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover the organisation: The organisation is a leading housing provider. They manage around 40,000 homes, serving 93,000 customers across their portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Their mission is to provide quality homes and services for people whose needs are not met by the open market. They're looking for like-minded people to join their team of over 900 talented colleagues who embody their values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. They are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows them to record and report on disability, mental health and wellbeing in the workplace to better support their colleagues. They have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. They are committed to being a Menopause Friendly employer and working towards accreditation their Menopause Friendly accreditation. The organisation reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for this organisation, please click apply.
We're recruiting an experienced and customer-focused Housing Officer to deliver a high-quality tenancy and estate management service. This role plays a vital part in ensuring residents live in safe, well-maintained homes while receiving the support they need to sustain their tenancies and thrive in their communities. You'll be joining a team committed to continuous improvement, with a focus on proactive tenancy management, resident engagement, and maintaining compliance with housing standards and regulations. The Role Deliver an efficient and consistent housing management service across general needs properties, ensuring residents receive a positive and responsive experience. Act as the first point of contact for tenancy-related matters including rent arrears, tenancy breaches, ASB, and estate management issues. Carry out tenancy visits, audits, and estate inspections to maintain property standards, identify risks, and support compliance with health and safety legislation. Manage low and medium-level ASB cases, developing action plans and working closely with partner agencies to resolve issues. Work proactively to prevent tenancy fraud, abandonment, and illegal occupation through regular checks and investigations. Support residents to access appropriate services, signposting to welfare, safeguarding, or support agencies where necessary. Collaborate with the Asset Management and Repairs teams to ensure communal areas and estates are maintained to a high standard. Work closely with internal teams to ensure compliance with gas, fire, and electrical safety checks, and assist with decant processes where required. Engage with residents and communities to build strong relationships, encouraging feedback and involvement in improving services. Keep accurate case records and ensure all actions are completed in line with policy and procedures. Key Requirements Proven experience in housing or tenancy management, preferably within a local authority or housing association. Strong understanding of housing legislation, tenancy management, and safeguarding practices. Excellent communication and interpersonal skills, with the ability to manage challenging situations empathetically and professionally. Strong organisational skills with the ability to prioritise workload and meet deadlines in a fast-paced environment. Confident working independently and collaboratively within a team setting. Proficiency in Microsoft Office and housing management systems (experience with Orchard/MRI Enterprise preferred). Full UK driving licence and access to a vehicle required. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel this job matches your skills but not the rate, location, or seniority, please send us your CV anyway. We regularly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your career. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
May 14, 2026
Contractor
We're recruiting an experienced and customer-focused Housing Officer to deliver a high-quality tenancy and estate management service. This role plays a vital part in ensuring residents live in safe, well-maintained homes while receiving the support they need to sustain their tenancies and thrive in their communities. You'll be joining a team committed to continuous improvement, with a focus on proactive tenancy management, resident engagement, and maintaining compliance with housing standards and regulations. The Role Deliver an efficient and consistent housing management service across general needs properties, ensuring residents receive a positive and responsive experience. Act as the first point of contact for tenancy-related matters including rent arrears, tenancy breaches, ASB, and estate management issues. Carry out tenancy visits, audits, and estate inspections to maintain property standards, identify risks, and support compliance with health and safety legislation. Manage low and medium-level ASB cases, developing action plans and working closely with partner agencies to resolve issues. Work proactively to prevent tenancy fraud, abandonment, and illegal occupation through regular checks and investigations. Support residents to access appropriate services, signposting to welfare, safeguarding, or support agencies where necessary. Collaborate with the Asset Management and Repairs teams to ensure communal areas and estates are maintained to a high standard. Work closely with internal teams to ensure compliance with gas, fire, and electrical safety checks, and assist with decant processes where required. Engage with residents and communities to build strong relationships, encouraging feedback and involvement in improving services. Keep accurate case records and ensure all actions are completed in line with policy and procedures. Key Requirements Proven experience in housing or tenancy management, preferably within a local authority or housing association. Strong understanding of housing legislation, tenancy management, and safeguarding practices. Excellent communication and interpersonal skills, with the ability to manage challenging situations empathetically and professionally. Strong organisational skills with the ability to prioritise workload and meet deadlines in a fast-paced environment. Confident working independently and collaboratively within a team setting. Proficiency in Microsoft Office and housing management systems (experience with Orchard/MRI Enterprise preferred). Full UK driving licence and access to a vehicle required. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel this job matches your skills but not the rate, location, or seniority, please send us your CV anyway. We regularly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your career. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
