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Thorn Baker Facilities Management
Event Manager
Thorn Baker Facilities Management
Are you an experienced Cleaning Manager in Events, Hospitality, or Venue management? Or do you have experience in public facing high footfall areas such as Transport, Hospitals, Theme Parks, Holiday parks? Or are you a Cleaning Supervisor with the same experience looking for the next step up? Do you thrive in busy, high-profile environments with high public footfall? Are you looking for a fast-paced role that keeps you on your toes? If so, we have an exciting opportunity for you. Please note this is a FTC role for 4 months so not suitable for someone in a permanent job. It will start as soon as possible until Mid September About the Client: The client is a well established, award winning cleaning and waste management company delivering reliable, high-quality services to events and venues across the UK. They support a range of large, high-profile events nationwide, and due to an upcoming prestigious contract starting, they are seeking a proactive and skilled Cleaning Manager to oversee day-to-day site activities, ensure efficient service delivery, and maintain strong client relationships The Role: As a Cleaning Manager, you will take responsibility for coordinating all cleaning and waste management operations across your site in Glasgow. You will lead and support a team of cleaning operatives, manage schedules, uphold health & safety standards, and act as the primary point of contact for clients, contractors, and internal teams. This role is to cover a variety of locations across Glasgow but you will have one that you are assigned to Benefits Immediate start £38,000 salary - Pro rata over 4 months Fantastic contract opportunity to build your experience and knowledge Opportunity to be a part of a prestigious worldwide event Supportive, dynamic team environment Access to major event (experience the buzz of live events first-hand) Key Responsibilities: Take full ownership of cleaning operations within your assigned venue Lead and manage venue-based supervisors, administrators and large operational teams Plan, resource and deliver pre-event, live event and post-event cleaning schedules Carry out regular audits and inspections to ensure standards, KPIs and SLAs are met Act as the main operational contact for venue management and Games stakeholders Manage staffing levels, shift patterns, overtime and last-minute changes Ensure all health & safety, compliance and training requirements are met Work closely with HR and Payroll to support recruitment, onboarding and pay accuracy Problem-solve in real time in a fast-moving, high-pressure environment Champion Spectrum's values and set the standard for professionalism on site About You: We are looking for an organised, confident, and experienced individual with strong people-management abilities and a background in cleaning, facilities, or waste management operations. Ideally you will have experience in the Events industry as experience in a fast paced, challenging environment is essential Essential: Previous experience in a cleaning management role is ideal Own transport Experience in events or high footfall Strong leadership and communication skills Solid understanding of cleaning practices and waste management standards Up-to-date knowledge of waste procedures and sustainability initiatives Excellent organisational and problem-solving skills Knowledge of health & safety regulations Flexible and responsive approach to operational needs This is a hands-on, high-responsibility role ideal for a proactive manager who thrives in fast-moving, high-profile environments and enjoys variety and operational challenges. There will be a 2 stage interview process, if your CV meets the criteria we will give you a call to discuss more TE1
May 23, 2026
Contractor
Are you an experienced Cleaning Manager in Events, Hospitality, or Venue management? Or do you have experience in public facing high footfall areas such as Transport, Hospitals, Theme Parks, Holiday parks? Or are you a Cleaning Supervisor with the same experience looking for the next step up? Do you thrive in busy, high-profile environments with high public footfall? Are you looking for a fast-paced role that keeps you on your toes? If so, we have an exciting opportunity for you. Please note this is a FTC role for 4 months so not suitable for someone in a permanent job. It will start as soon as possible until Mid September About the Client: The client is a well established, award winning cleaning and waste management company delivering reliable, high-quality services to events and venues across the UK. They support a range of large, high-profile events nationwide, and due to an upcoming prestigious contract starting, they are seeking a proactive and skilled Cleaning Manager to oversee day-to-day site activities, ensure efficient service delivery, and maintain strong client relationships The Role: As a Cleaning Manager, you will take responsibility for coordinating all cleaning and waste management operations across your site in Glasgow. You will lead and support a team of cleaning operatives, manage schedules, uphold health & safety standards, and act as the primary point of contact for clients, contractors, and internal teams. This role is to cover a variety of locations across Glasgow but you will have one that you are assigned to Benefits Immediate start £38,000 salary - Pro rata over 4 months Fantastic contract opportunity to build your experience and knowledge Opportunity to be a part of a prestigious worldwide event Supportive, dynamic team environment Access to major event (experience the buzz of live events first-hand) Key Responsibilities: Take full ownership of cleaning operations within your assigned venue Lead and manage venue-based supervisors, administrators and large operational teams Plan, resource and deliver pre-event, live event and post-event cleaning schedules Carry out regular audits and inspections to ensure standards, KPIs and SLAs are met Act as the main operational contact for venue management and Games stakeholders Manage staffing levels, shift patterns, overtime and last-minute changes Ensure all health & safety, compliance and training requirements are met Work closely with HR and Payroll to support recruitment, onboarding and pay accuracy Problem-solve in real time in a fast-moving, high-pressure environment Champion Spectrum's values and set the standard for professionalism on site About You: We are looking for an organised, confident, and experienced individual with strong people-management abilities and a background in cleaning, facilities, or waste management operations. Ideally you will have experience in the Events industry as experience in a fast paced, challenging environment is essential Essential: Previous experience in a cleaning management role is ideal Own transport Experience in events or high footfall Strong leadership and communication skills Solid understanding of cleaning practices and waste management standards Up-to-date knowledge of waste procedures and sustainability initiatives Excellent organisational and problem-solving skills Knowledge of health & safety regulations Flexible and responsive approach to operational needs This is a hands-on, high-responsibility role ideal for a proactive manager who thrives in fast-moving, high-profile environments and enjoys variety and operational challenges. There will be a 2 stage interview process, if your CV meets the criteria we will give you a call to discuss more TE1
BRC
Senior Repairs Manager
BRC
Are you an experienced Repairs Manager, seeking your next career move within the Social Housing Sector? Based in London, my client has an immediate opportunity for a Repairs Senior Operations Manager, the join their Property Services Team on a permanent basis. The successful applicant will be responsible for the delivery of high-quality property Response Repairs Service, and department complaint handling across housing stock with a budget portfolio of circa £4m. Responsibilities: Work with the Finance Team and Directors on the forecasting and reconciliation of the budgets / trading accounts of the responsive repairs work stream, as well as departmental complaint handling. Effectively lead the delivery of the responsive repairs specifically within London, ensuring operational performance criteria are met and exceeded. Lead and develop a high performing team in a customer focused culture delivering the company vision and targets for customer satisfaction including TSM s and operational KPI s. Analyse reports relating to customer feedback acting as an escalation point for the management and resolution of complex complaints ensuring customer satisfaction. Ensure compliance with all current safety and property legislation, regulatory requirements, policies, best practice and relevant guidance and training. Ensure the effective performance management of Partners, consultants and contractors, undertaking work in connection with our repair s programmes. Ensure Environmental Health Notices are dealt with promptly and effectively, including liaison with our partners at Local Authorities. Producing detailed and informative performance reports for SLT committees and key stakeholders Requirements: Demonstrable experience of working in a similar leadership capacity. Ability to build strong relationships across all areas and levels. Inspiring developing and mentoring diverse teams. Demonstrate considerable commercial/ Operational experience when dealing with 3rd party contractor deliver in a property service arena. Have, or be willing to work towards, an Ofqual-recognised qualification in Housing Management (Chartered Institute of Housing 5 or equivalent). Demonstrable significant management level experience with budgetary responsibilities and management. To apply, please attach a copy of your CV
May 23, 2026
Full time
Are you an experienced Repairs Manager, seeking your next career move within the Social Housing Sector? Based in London, my client has an immediate opportunity for a Repairs Senior Operations Manager, the join their Property Services Team on a permanent basis. The successful applicant will be responsible for the delivery of high-quality property Response Repairs Service, and department complaint handling across housing stock with a budget portfolio of circa £4m. Responsibilities: Work with the Finance Team and Directors on the forecasting and reconciliation of the budgets / trading accounts of the responsive repairs work stream, as well as departmental complaint handling. Effectively lead the delivery of the responsive repairs specifically within London, ensuring operational performance criteria are met and exceeded. Lead and develop a high performing team in a customer focused culture delivering the company vision and targets for customer satisfaction including TSM s and operational KPI s. Analyse reports relating to customer feedback acting as an escalation point for the management and resolution of complex complaints ensuring customer satisfaction. Ensure compliance with all current safety and property legislation, regulatory requirements, policies, best practice and relevant guidance and training. Ensure the effective performance management of Partners, consultants and contractors, undertaking work in connection with our repair s programmes. Ensure Environmental Health Notices are dealt with promptly and effectively, including liaison with our partners at Local Authorities. Producing detailed and informative performance reports for SLT committees and key stakeholders Requirements: Demonstrable experience of working in a similar leadership capacity. Ability to build strong relationships across all areas and levels. Inspiring developing and mentoring diverse teams. Demonstrate considerable commercial/ Operational experience when dealing with 3rd party contractor deliver in a property service arena. Have, or be willing to work towards, an Ofqual-recognised qualification in Housing Management (Chartered Institute of Housing 5 or equivalent). Demonstrable significant management level experience with budgetary responsibilities and management. To apply, please attach a copy of your CV
Build Recruitment
IT Manager
Build Recruitment Bristol, Gloucestershire
The Company: Build Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the built environment from executive to operative level. With offices in London, Manchester, and the Southwest, we specialise in Housing, Construction, Facilities Management, Property, Surveying, Health & Safety and Sales. We supply candidates from executive to operative level, and are currently working with a social housing maintenance company, who are looking for an IT Manager based in Bristol. The IT Manager will be responsible for a small team and help support with AI integration across the wider business. Duties of the IT Manager: AI integration across the wider business Oversee IT operations, including networks, servers, databases, and software systems to ensure smooth functionality and minimal downtime. Create and implement IT strategies, policies, and procedures to support business objectives, improve efficiency, and enhance security. Lead, mentor, and manage IT staff, including hiring, training, performance evaluation, and professional development. Plan, coordinate, and execute IT projects, ensuring timely delivery, budget adherence, and alignment with organizational goals. Provide guidance and troubleshooting for technical issues, offering support to end users and management. Assess and recommend IT solutions, technologies, and vendors, conducting cost benefit analysis and risk assessments. Ensure IT systems comply with relevant regulations and standards. Lead initiatives to optimize IT processes, improve system performance, and support operational efficiency. What is required for the role: Proven experience as an IT manager / similar role Experience using AI and integrating it to work systems Social housing repairs system experience team leadership / management skills Benefits of the IT Manager role: General permanent benefits Option for hybrid working - post probation If you are interested in the IT Manager position and would like to apply, contact Chelsie Fowler at build recruitment on : (phone number removed) / (url removed) We ll take the time to understand your career history and motivations for a new role. We ll also take references and may ask for proof of eligibility to work in the UK We work with a wide variety of clients in the public and private sector, and we will work with you to identify clients in which your skills, experience and personality will fit. Once we submit you for a role you will receive support and regular communication throughout the interview process. ? From there our commitment to you is all about being your career partner. We ll identify suitable jobs, provide support, and career guidance and even provide regular salary benchmarking.
May 23, 2026
Full time
The Company: Build Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the built environment from executive to operative level. With offices in London, Manchester, and the Southwest, we specialise in Housing, Construction, Facilities Management, Property, Surveying, Health & Safety and Sales. We supply candidates from executive to operative level, and are currently working with a social housing maintenance company, who are looking for an IT Manager based in Bristol. The IT Manager will be responsible for a small team and help support with AI integration across the wider business. Duties of the IT Manager: AI integration across the wider business Oversee IT operations, including networks, servers, databases, and software systems to ensure smooth functionality and minimal downtime. Create and implement IT strategies, policies, and procedures to support business objectives, improve efficiency, and enhance security. Lead, mentor, and manage IT staff, including hiring, training, performance evaluation, and professional development. Plan, coordinate, and execute IT projects, ensuring timely delivery, budget adherence, and alignment with organizational goals. Provide guidance and troubleshooting for technical issues, offering support to end users and management. Assess and recommend IT solutions, technologies, and vendors, conducting cost benefit analysis and risk assessments. Ensure IT systems comply with relevant regulations and standards. Lead initiatives to optimize IT processes, improve system performance, and support operational efficiency. What is required for the role: Proven experience as an IT manager / similar role Experience using AI and integrating it to work systems Social housing repairs system experience team leadership / management skills Benefits of the IT Manager role: General permanent benefits Option for hybrid working - post probation If you are interested in the IT Manager position and would like to apply, contact Chelsie Fowler at build recruitment on : (phone number removed) / (url removed) We ll take the time to understand your career history and motivations for a new role. We ll also take references and may ask for proof of eligibility to work in the UK We work with a wide variety of clients in the public and private sector, and we will work with you to identify clients in which your skills, experience and personality will fit. Once we submit you for a role you will receive support and regular communication throughout the interview process. ? From there our commitment to you is all about being your career partner. We ll identify suitable jobs, provide support, and career guidance and even provide regular salary benchmarking.
Hays
Head of Internal Audit - Corporate Bank
Hays
London-Based International Corporate Bank: looking to make a vital hire as Head of Internal Audit, small team Head of Internal Audit - International Corporate Bank Main Responsibilities & Accountabilities:Leadership & Strategy- Review the existing audit methodology to develop and execute a risk-based internal audit strategy;- Prepare and regularly update the annual Audit Plan for submission to London Branch Audit Committee and the Head Office Internal Audit Bureau (IAB) for approval.- Lead, mentor and manage the Internal Audit team, fostering a high-performance culture;- Act as the primary liaison with the Board Audit Committee, presenting audit findings and insights.- Ensure that the External Quality Assessment (EQA) is implemented effectively. Audit & Assurance- Provide independent assurance on the adequacy and effectiveness of internal controls, governance, and risk management;- Oversee the delivery of audit engagements across all business areas, with emphasis on key areas including treasury, lending, operations, IT and Compliance;- Ensure audit work is performed in accordance with professional standards;- Undertake special investigations at the request of the Audit Committee and/or the CEO;- Evaluate the effectiveness of remediation actions and track issue resolution;- Maintain, regularly review and refine relevant audit related policies and procedures (e.g. Audit Manual, Internal Audit Findings Risk Appetite Policy, London Branch Audit Committee Terms of Reference, Auditor Independence Policy);- Maintain an up-to-date "audit universe" for the Bank as the business develops;- Include high level review of bank-wide operational policy and procedure manuals as part of the audit work undertaken;- Consider opportunities to enhance co-operation and interaction with fellow group entities wherever possible;- Complete mandatory training as required, and undertake other necessary training to ensure an appropriate level of technical knowledge is maintained;- Oversee the effective and deployment of the Internal Audit Management System to maximise benefits; Risk Management & Compliance- Assess emerging risks and adjust audit plans accordingly;- Maintain strong awareness of UK regulatory expectations (e.g. PRA, FCA requirements);- Co-ordinate with Compliance, Risk and external auditors to ensure effective coverage and minimal duplication;- Support regulatory reviews and inspections, as required. Stakeholder Management- Build strong relationships with Senior Management and business heads;- Maintain a good relationship with IAB and ensure that IAB requests are managed on an effective and timely basis;- Provide constructive challenge and actionable recommendations to improve business processes;- Communicate complex risk and control issues clearly to both technical and non-technical stakeholders;- Act as secretary to the London Branch Audit Committee, and facilitate the effective and efficient workings of the London Branch Audit Committee;- Work with the Chairman of the Audit Committee to ensure that relevant regulatory regulations are complied with (e.g. Statutory Audit Directive, in terms of independence of the external auditors, non-audit services provided, fee cap management and activities / composition of the Audit Committee). Governance & Reporting- Prepare high-quality audit reports for senior management and the Audit Committee;- Provide regular updates on audit progress, key findings, risk themes, and other relevant findings, e.g. those raised by external audit, IAB, etc.;- Ensure independence and objectivity of the Internal Audit function at all times. KEY REQUIREMENTSExperience- Significant experience in internal audit within banking or financial services.- Proven leadership experience, ideally as a Head of Audit or a senior audit leader.- Strong knowledge of commercial banking operations, products and risk frameworks.- Experience working within a UK regulated environment. Qualifications- Professional certification such as CIA, ACA, ACCA, or equivalent.- Degree in Finance, Accounting, Business, or a related discipline. Skills & Competencies- Strong analytical and risk assessment skills.- Excellent communication and stakeholder management abilities.- High level of integrity, independence, and professional judgement.- Ability to influence at Board and Executive level.- Strategic thinking combined with hands-on execution capability.- Time and staff management skills. Desirable- Experience in a foreign bank or international financial institution in London.- Familiarity with cross-border regulatory frameworks.- Experience interacting directly with regulators.-Certain experience in IT and cybersecurity auditing will be given priority. Additional Information- The role is subject to the UK Senior Managers & Certification Regime (SMCR).- The individual must demonstrate fitness and propriety in line with regulatory expectations. Managing the Team:- Recruit and maintain sufficiency and appropriateness of human resources in accordance with agreed plans, and train, develop and lead resources to ensure that targets are met. Manage performance of staff and ensure appropriate training needs are identified. Regulated activities: This section is to be completed for roles that will be covered by the Senior Managers and Certification Regime i.e.: Senior management function (SMF) - one that involves the person performing it being responsible for managing one or more aspects of the firm's affairs, so far as it relates to regulated activities, and those aspects involve, or might involve, a risk of serious consequence for the person, or for the firm or for other interests in the UK. The Prescribed Responsibilities and Other Responsibilities are as set out in the Statement of Responsibilities and the Responsibilities Management Map. Certification - one where the person could pose a risk of significant harm to the firm or any of its customers: Material risk-taker: Advising on, dealing (as principal or agent) and arranging (bringing about) deals in and/or managing investments Giving advice to clients in connection with corporate finance business and performing other functions relating to this. Where direct reports include staff within the Certification population Role holder is a voting member of the Credit Committee Please also provide details of the regulated products that the role holder will be involved in selling/providing advice - N/A The incumbent must comply with the requirements under the Senior Managers and Certification Regime. For Head of Internal Audit:Prescribed Responsibilities - None assigned.SMF - SMF 5 designation is held. Responsibilities of SMF 5 are to be discharged effectively.Conduct Rules - To perform in accordance with the Conduct Rules. What you'll get in return Flexible working options available. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion about your career.
May 23, 2026
Full time
London-Based International Corporate Bank: looking to make a vital hire as Head of Internal Audit, small team Head of Internal Audit - International Corporate Bank Main Responsibilities & Accountabilities:Leadership & Strategy- Review the existing audit methodology to develop and execute a risk-based internal audit strategy;- Prepare and regularly update the annual Audit Plan for submission to London Branch Audit Committee and the Head Office Internal Audit Bureau (IAB) for approval.- Lead, mentor and manage the Internal Audit team, fostering a high-performance culture;- Act as the primary liaison with the Board Audit Committee, presenting audit findings and insights.- Ensure that the External Quality Assessment (EQA) is implemented effectively. Audit & Assurance- Provide independent assurance on the adequacy and effectiveness of internal controls, governance, and risk management;- Oversee the delivery of audit engagements across all business areas, with emphasis on key areas including treasury, lending, operations, IT and Compliance;- Ensure audit work is performed in accordance with professional standards;- Undertake special investigations at the request of the Audit Committee and/or the CEO;- Evaluate the effectiveness of remediation actions and track issue resolution;- Maintain, regularly review and refine relevant audit related policies and procedures (e.g. Audit Manual, Internal Audit Findings Risk Appetite Policy, London Branch Audit Committee Terms of Reference, Auditor Independence Policy);- Maintain an up-to-date "audit universe" for the Bank as the business develops;- Include high level review of bank-wide operational policy and procedure manuals as part of the audit work undertaken;- Consider opportunities to enhance co-operation and interaction with fellow group entities wherever possible;- Complete mandatory training as required, and undertake other necessary training to ensure an appropriate level of technical knowledge is maintained;- Oversee the effective and deployment of the Internal Audit Management System to maximise benefits; Risk Management & Compliance- Assess emerging risks and adjust audit plans accordingly;- Maintain strong awareness of UK regulatory expectations (e.g. PRA, FCA requirements);- Co-ordinate with Compliance, Risk and external auditors to ensure effective coverage and minimal duplication;- Support regulatory reviews and inspections, as required. Stakeholder Management- Build strong relationships with Senior Management and business heads;- Maintain a good relationship with IAB and ensure that IAB requests are managed on an effective and timely basis;- Provide constructive challenge and actionable recommendations to improve business processes;- Communicate complex risk and control issues clearly to both technical and non-technical stakeholders;- Act as secretary to the London Branch Audit Committee, and facilitate the effective and efficient workings of the London Branch Audit Committee;- Work with the Chairman of the Audit Committee to ensure that relevant regulatory regulations are complied with (e.g. Statutory Audit Directive, in terms of independence of the external auditors, non-audit services provided, fee cap management and activities / composition of the Audit Committee). Governance & Reporting- Prepare high-quality audit reports for senior management and the Audit Committee;- Provide regular updates on audit progress, key findings, risk themes, and other relevant findings, e.g. those raised by external audit, IAB, etc.;- Ensure independence and objectivity of the Internal Audit function at all times. KEY REQUIREMENTSExperience- Significant experience in internal audit within banking or financial services.- Proven leadership experience, ideally as a Head of Audit or a senior audit leader.- Strong knowledge of commercial banking operations, products and risk frameworks.- Experience working within a UK regulated environment. Qualifications- Professional certification such as CIA, ACA, ACCA, or equivalent.- Degree in Finance, Accounting, Business, or a related discipline. Skills & Competencies- Strong analytical and risk assessment skills.- Excellent communication and stakeholder management abilities.- High level of integrity, independence, and professional judgement.- Ability to influence at Board and Executive level.- Strategic thinking combined with hands-on execution capability.- Time and staff management skills. Desirable- Experience in a foreign bank or international financial institution in London.- Familiarity with cross-border regulatory frameworks.- Experience interacting directly with regulators.-Certain experience in IT and cybersecurity auditing will be given priority. Additional Information- The role is subject to the UK Senior Managers & Certification Regime (SMCR).- The individual must demonstrate fitness and propriety in line with regulatory expectations. Managing the Team:- Recruit and maintain sufficiency and appropriateness of human resources in accordance with agreed plans, and train, develop and lead resources to ensure that targets are met. Manage performance of staff and ensure appropriate training needs are identified. Regulated activities: This section is to be completed for roles that will be covered by the Senior Managers and Certification Regime i.e.: Senior management function (SMF) - one that involves the person performing it being responsible for managing one or more aspects of the firm's affairs, so far as it relates to regulated activities, and those aspects involve, or might involve, a risk of serious consequence for the person, or for the firm or for other interests in the UK. The Prescribed Responsibilities and Other Responsibilities are as set out in the Statement of Responsibilities and the Responsibilities Management Map. Certification - one where the person could pose a risk of significant harm to the firm or any of its customers: Material risk-taker: Advising on, dealing (as principal or agent) and arranging (bringing about) deals in and/or managing investments Giving advice to clients in connection with corporate finance business and performing other functions relating to this. Where direct reports include staff within the Certification population Role holder is a voting member of the Credit Committee Please also provide details of the regulated products that the role holder will be involved in selling/providing advice - N/A The incumbent must comply with the requirements under the Senior Managers and Certification Regime. For Head of Internal Audit:Prescribed Responsibilities - None assigned.SMF - SMF 5 designation is held. Responsibilities of SMF 5 are to be discharged effectively.Conduct Rules - To perform in accordance with the Conduct Rules. What you'll get in return Flexible working options available. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion about your career.
Kier Group
Works Manager
Kier Group Solihull, West Midlands
We're looking for a Works Manager to join our Severn Trent team based in Warton, Tamworth. Location: Warton, Tamworth Hours: 45 hours per week - some flexibility on hours available if desired, just let us know when you speak to us. We are unable to offer certificates of sponsorship to any candidates in this role. This is an exciting opportunity to work on a £12m framework scheme as part of the AMP8 programme for Severn Trent. You'll oversee on-site operations and ensure the safe, efficient, and timely delivery of construction activities. The project includes a diverse range of civil and infrastructure works, comprising the construction of oxyboxes, PST, and inlet works, alongside site-wide ducting, mechanical and electrical installations, and the delivery of a new service road. You'll be the key link between site teams, subcontractors, and senior management, ensuring that works are delivered to specification, quality standards, and programme requirements. What will you be responsible for? As a Works Manager, you'll be working within the construction delivery team, supporting them in delivering high-quality infrastructure projects safely and efficiently. Your day to day will include: Planning, coordinating, and overseeing site works to ensure safe, timely, and cost-efficient delivery in accordance with project plans, design drawings, and specifications Managing the construction team, including General Foremen, Foremen, and Site Supervisors, whilst providing health and safety leadership Advising on short and medium-term programmes to ensure timely and economical completion Building and maintaining effective relationships with clients and stakeholders to protect and enhance the company's reputation Ensuring compliance with all project documentation, environmental goals, and health and safety requirements What are we looking for? This role of Works Manager is great for you if: You hold an HNC (Construction related) or Level 6 NVQ Construction Site Management You have demonstrable knowledge and practical experience of site construction management of staff, operatives, and subcontractors within regulated sectors You hold a Gold Supervisors or Black Managers Construction Skills Certification Scheme (CSCS) card You have completed Site Manager Safety Training Scheme (SMSTS) You hold a full driving licence We're all about finding potential here at Kier, and transferrable skills are always welcome! So, even if you don't tick every box, please apply and we can have a chat. If you would like to explore more about the incredible growth and scale of our water business, dive into our diverse project portfolios, and uncover both current and future career opportunities, you can see more information about our water business here. There's never been a better time to get involved, register your interest today and take the first step towards a rewarding career with us! Rewards and benefits We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here. Diversity and inclusion Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here. As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview. We look forward to seeing your application to . Matched pension scheme up to 7.5%, Life Assurance, Enhanced Family Friendly Policies, Discounts on go-to brands, Free Heath and wellbeing services, Training and development schemes, Electric Vehicle Leasing, Paid volunteering leave.
May 23, 2026
Full time
We're looking for a Works Manager to join our Severn Trent team based in Warton, Tamworth. Location: Warton, Tamworth Hours: 45 hours per week - some flexibility on hours available if desired, just let us know when you speak to us. We are unable to offer certificates of sponsorship to any candidates in this role. This is an exciting opportunity to work on a £12m framework scheme as part of the AMP8 programme for Severn Trent. You'll oversee on-site operations and ensure the safe, efficient, and timely delivery of construction activities. The project includes a diverse range of civil and infrastructure works, comprising the construction of oxyboxes, PST, and inlet works, alongside site-wide ducting, mechanical and electrical installations, and the delivery of a new service road. You'll be the key link between site teams, subcontractors, and senior management, ensuring that works are delivered to specification, quality standards, and programme requirements. What will you be responsible for? As a Works Manager, you'll be working within the construction delivery team, supporting them in delivering high-quality infrastructure projects safely and efficiently. Your day to day will include: Planning, coordinating, and overseeing site works to ensure safe, timely, and cost-efficient delivery in accordance with project plans, design drawings, and specifications Managing the construction team, including General Foremen, Foremen, and Site Supervisors, whilst providing health and safety leadership Advising on short and medium-term programmes to ensure timely and economical completion Building and maintaining effective relationships with clients and stakeholders to protect and enhance the company's reputation Ensuring compliance with all project documentation, environmental goals, and health and safety requirements What are we looking for? This role of Works Manager is great for you if: You hold an HNC (Construction related) or Level 6 NVQ Construction Site Management You have demonstrable knowledge and practical experience of site construction management of staff, operatives, and subcontractors within regulated sectors You hold a Gold Supervisors or Black Managers Construction Skills Certification Scheme (CSCS) card You have completed Site Manager Safety Training Scheme (SMSTS) You hold a full driving licence We're all about finding potential here at Kier, and transferrable skills are always welcome! So, even if you don't tick every box, please apply and we can have a chat. If you would like to explore more about the incredible growth and scale of our water business, dive into our diverse project portfolios, and uncover both current and future career opportunities, you can see more information about our water business here. There's never been a better time to get involved, register your interest today and take the first step towards a rewarding career with us! Rewards and benefits We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here. Diversity and inclusion Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here. As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview. We look forward to seeing your application to . Matched pension scheme up to 7.5%, Life Assurance, Enhanced Family Friendly Policies, Discounts on go-to brands, Free Heath and wellbeing services, Training and development schemes, Electric Vehicle Leasing, Paid volunteering leave.
Love Success Recruitment
Customer Service Team Leader to £42,000
Love Success Recruitment
Salary: £37,000- £42,000 Location: Wandsworth, London M-F: days in Wandsworth office, 1 day at home) Our client, a fantastic family-run business specialising in the manufacture and supply of high-quality sustainable products to the international commercial horticultural industry, is seeking an Account Manager Team Leader to join their small but growing customer support team. This varied role combines leadership, coaching, and hands-on account management, ensuring the highest levels of customer satisfaction, team performance, and process compliance. We are looking for a friendly, humble, and customer-focused individual with previous account management experience. In this role, you will manage selected customer accounts and support clients throughout their full journey - from quotation and order processing through to logistics updates, shipping documentation, and final delivery. You will build strong, lasting relationships with customers via phone, email, and video calls, delivering an exceptional service experience at every stage. Manage, support, and develop a team of Account Managers (currently 3, with planned growth) and ensure smooth communication with the sales and production teams. Conduct regular weekly team check-ins and monthly one-to-one meetings. Lead annual performance reviews, including setting objectives and evaluating performance. Identify development opportunities and support career progression within the team. Monitor team performance against KPIs and business objectives. Ensure compliance with company policies, including working hours and operational standards. Partner with senior management to review and agree on annual compensation changes, including bonuses and salary increases. Personally manage a portfolio of key accounts, maintaining strong client relationships. Support the sales team in providing accurate and timely information. Oversee the full account lifecycle from order placement through to invoicing. Ensure timely and accurate processing of orders and invoices. Maintain up-to-date records and provide visibility on account status to internal stakeholders. Identify opportunities to improve processes and enhance the customer experience Based in Wandsworth, London. Salary will be based on experience. Love Success is a top recruitment agency based in London, dedicated to connecting exceptional administrative and office support staff with the leading businesses across London and the UK. Whether you're a candidate seeking Personal Assistant roles in London or an employer looking to hire administrative and office support staff, our agency provides high-quality recruitment services tailored to your needs. At Love Success, we champion diversity, equity, and inclusion, embedding these values into every aspect of our operations. Our unwavering commitment to these principles is evident in our recruitment practices and our comprehensive training and development programs. We partner with organisations that share our dedication to fostering diverse and inclusive workplaces, where individuals can be their true selves in the workplace. Together, we strive to promote equality and create opportunities for all. Love Success is proud to serve as an Employment Agency for this vacancy.
May 23, 2026
Full time
Salary: £37,000- £42,000 Location: Wandsworth, London M-F: days in Wandsworth office, 1 day at home) Our client, a fantastic family-run business specialising in the manufacture and supply of high-quality sustainable products to the international commercial horticultural industry, is seeking an Account Manager Team Leader to join their small but growing customer support team. This varied role combines leadership, coaching, and hands-on account management, ensuring the highest levels of customer satisfaction, team performance, and process compliance. We are looking for a friendly, humble, and customer-focused individual with previous account management experience. In this role, you will manage selected customer accounts and support clients throughout their full journey - from quotation and order processing through to logistics updates, shipping documentation, and final delivery. You will build strong, lasting relationships with customers via phone, email, and video calls, delivering an exceptional service experience at every stage. Manage, support, and develop a team of Account Managers (currently 3, with planned growth) and ensure smooth communication with the sales and production teams. Conduct regular weekly team check-ins and monthly one-to-one meetings. Lead annual performance reviews, including setting objectives and evaluating performance. Identify development opportunities and support career progression within the team. Monitor team performance against KPIs and business objectives. Ensure compliance with company policies, including working hours and operational standards. Partner with senior management to review and agree on annual compensation changes, including bonuses and salary increases. Personally manage a portfolio of key accounts, maintaining strong client relationships. Support the sales team in providing accurate and timely information. Oversee the full account lifecycle from order placement through to invoicing. Ensure timely and accurate processing of orders and invoices. Maintain up-to-date records and provide visibility on account status to internal stakeholders. Identify opportunities to improve processes and enhance the customer experience Based in Wandsworth, London. Salary will be based on experience. Love Success is a top recruitment agency based in London, dedicated to connecting exceptional administrative and office support staff with the leading businesses across London and the UK. Whether you're a candidate seeking Personal Assistant roles in London or an employer looking to hire administrative and office support staff, our agency provides high-quality recruitment services tailored to your needs. At Love Success, we champion diversity, equity, and inclusion, embedding these values into every aspect of our operations. Our unwavering commitment to these principles is evident in our recruitment practices and our comprehensive training and development programs. We partner with organisations that share our dedication to fostering diverse and inclusive workplaces, where individuals can be their true selves in the workplace. Together, we strive to promote equality and create opportunities for all. Love Success is proud to serve as an Employment Agency for this vacancy.
Manpower UK Ltd
Skilled Gardener
Manpower UK Ltd
Skilled Gardener Full Time or Part Time Location: The Palace of Westminster Houses of Parliament / London Hourly Rate: 16.81 per hour Contract type: Temp-Perm Working hours: 3 days (24hrs) working within The Palace of Westminster Houses of Parliament. 2 days as a skilled gardener on a separate site, if full-time hours required- 40hrs) About the role Our client currently provides horticultural & landscaping services for the Palace of Westminster Estate. This is an exciting opportunity for a skilled & experienced horticulturalist to get involved with the preparations around events like the State Opening of Parliament. There may at times be requests coming from multiple stakeholders (the Speaker's Office, the Ceremonial Works Office, or the Service Delivery Manager) all at once that will be reactive & the candidate will be required to support the Head Gardener in managing these complex pressures. Responsibilities Regular site inspection Clearance of litter, debris and detritus Grass cutting, edging and cultural operations Weeding, pruning and dead-heading of planted areas, including containers Re-mulching / top-dressing planted areas and hedge bases Hedge cutting and maintenance Pleaching trees Hard surface weed control Hard surface cleansing, including sweeping and pressure washing Maintenance of gravel areas Leaf clearing - all areas Green roof maintenance Irrigation generally Maintenance of internal plants, including trees at PCH In addition, you may be asked to support in the delivery of ad-hoc works, such as: Re-instatement of lawn areas following events Emergency tree work Replacement planting Improvements to the green roof Site improvement work Requirements You will be required to possess the stipulated level of security vetting. We would ask that any successful applicant proactively engages with this vetting process as soon as an offer has been made, since it can take several weeks for the process to run its course. N.B. A requirement of the vetting procedure is to supply HMRC evidence of the previous 3 years' employment. Demonstratable high-horticultural skills and knowledge, backed up by a formal Horticultural qualification (equiv. L2 NVQ/RHS Hort). Demonstratable experience on working with multiple stakeholders within the field of horticulture/landscaping. Awareness of equality and diversity, health and safety and safeguarding. Excellent people skills including team working, problem solving and the ability to be calm and decisive in challenging situations A flexible approach to work Harness Training would be desirable. Why join us? As the UK's leading grounds maintenance and landscape creation provider, no two projects are ever the same - and neither are our people. That's why we're committed to creating a diverse and inclusive culture where everyone can thrive. We're proud to have been recognised as Employer of the Year and Sustainable Company of the Year at this year's Landscaper Awards, reflecting our commitment to supporting our people while delivering a more sustainable future. What we offer Career development: We offer career advancement and development opportunities through our bespoke apprenticeship programmes, our extensive in-house training academy, and coaching and mentorship. Collaborative team environment: Join a diverse and inclusive workplace where you can collaborate with passionate and talented individuals. Meaningful impact: Contribute to projects that make a real difference in the community and environment. Competitive benefits package: We recognise and reward your hard work with our wide-ranging benefits package designed to prioritise your wellbeing, support life choices, and help in both good and challenging times. Benefits Annual leave: from 21 days plus bank holidays. Family-friendly policies: Enhanced maternity and shared parental leave. Thrive Wellbeing App support: Support for personal and professional challenges. Voluntary benefits: Discounts on retail, holidays, gym memberships, and more. Financial wellbeing support: Resources to manage your finances. Recognition schemes: Colleague of the month and annual awards. Volunteering policy: Two days per year to support a cause of your choice. Mental health support: Comprehensive resources and support. About our client We are Europe's largest provider of grounds maintenance services and landscape creation, in the UK alone we're a community of over 3,000 passionate colleagues shaping the future of the green industry. We understand what it means to grow. Our history dates back to 1919, and today, with a turnover of 250 million, we're more than just a company - we're a force for positive change. We offer a range of services to create, maintain, and manage landscapes across the UK. Grow with us, and together we'll create a greener future for all. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
May 23, 2026
Seasonal
Skilled Gardener Full Time or Part Time Location: The Palace of Westminster Houses of Parliament / London Hourly Rate: 16.81 per hour Contract type: Temp-Perm Working hours: 3 days (24hrs) working within The Palace of Westminster Houses of Parliament. 2 days as a skilled gardener on a separate site, if full-time hours required- 40hrs) About the role Our client currently provides horticultural & landscaping services for the Palace of Westminster Estate. This is an exciting opportunity for a skilled & experienced horticulturalist to get involved with the preparations around events like the State Opening of Parliament. There may at times be requests coming from multiple stakeholders (the Speaker's Office, the Ceremonial Works Office, or the Service Delivery Manager) all at once that will be reactive & the candidate will be required to support the Head Gardener in managing these complex pressures. Responsibilities Regular site inspection Clearance of litter, debris and detritus Grass cutting, edging and cultural operations Weeding, pruning and dead-heading of planted areas, including containers Re-mulching / top-dressing planted areas and hedge bases Hedge cutting and maintenance Pleaching trees Hard surface weed control Hard surface cleansing, including sweeping and pressure washing Maintenance of gravel areas Leaf clearing - all areas Green roof maintenance Irrigation generally Maintenance of internal plants, including trees at PCH In addition, you may be asked to support in the delivery of ad-hoc works, such as: Re-instatement of lawn areas following events Emergency tree work Replacement planting Improvements to the green roof Site improvement work Requirements You will be required to possess the stipulated level of security vetting. We would ask that any successful applicant proactively engages with this vetting process as soon as an offer has been made, since it can take several weeks for the process to run its course. N.B. A requirement of the vetting procedure is to supply HMRC evidence of the previous 3 years' employment. Demonstratable high-horticultural skills and knowledge, backed up by a formal Horticultural qualification (equiv. L2 NVQ/RHS Hort). Demonstratable experience on working with multiple stakeholders within the field of horticulture/landscaping. Awareness of equality and diversity, health and safety and safeguarding. Excellent people skills including team working, problem solving and the ability to be calm and decisive in challenging situations A flexible approach to work Harness Training would be desirable. Why join us? As the UK's leading grounds maintenance and landscape creation provider, no two projects are ever the same - and neither are our people. That's why we're committed to creating a diverse and inclusive culture where everyone can thrive. We're proud to have been recognised as Employer of the Year and Sustainable Company of the Year at this year's Landscaper Awards, reflecting our commitment to supporting our people while delivering a more sustainable future. What we offer Career development: We offer career advancement and development opportunities through our bespoke apprenticeship programmes, our extensive in-house training academy, and coaching and mentorship. Collaborative team environment: Join a diverse and inclusive workplace where you can collaborate with passionate and talented individuals. Meaningful impact: Contribute to projects that make a real difference in the community and environment. Competitive benefits package: We recognise and reward your hard work with our wide-ranging benefits package designed to prioritise your wellbeing, support life choices, and help in both good and challenging times. Benefits Annual leave: from 21 days plus bank holidays. Family-friendly policies: Enhanced maternity and shared parental leave. Thrive Wellbeing App support: Support for personal and professional challenges. Voluntary benefits: Discounts on retail, holidays, gym memberships, and more. Financial wellbeing support: Resources to manage your finances. Recognition schemes: Colleague of the month and annual awards. Volunteering policy: Two days per year to support a cause of your choice. Mental health support: Comprehensive resources and support. About our client We are Europe's largest provider of grounds maintenance services and landscape creation, in the UK alone we're a community of over 3,000 passionate colleagues shaping the future of the green industry. We understand what it means to grow. Our history dates back to 1919, and today, with a turnover of 250 million, we're more than just a company - we're a force for positive change. We offer a range of services to create, maintain, and manage landscapes across the UK. Grow with us, and together we'll create a greener future for all. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Jonathan Lee Recruitment Ltd
Senior Business Development Manager - Defence
Jonathan Lee Recruitment Ltd Kinver, West Midlands
Senior Business Development Manager - Defence Working on an exclusive basis, we are supporting Associated British Ports - ABP, to identify a NEW strategic Senior Business Development Manager on an initial 2-year fixed term contract, to further expand their defence sector activities. As the largest port operator in the UK, this position of Senior Business Development Manager will report to and work alongside the Port Director/CEO and is to deliver commercial growth for defence related activity through ABP's land and facilities, whether through existing links with the Ministry of Defence and similar relationships or, through private company / organisation attraction. Specifically, the role will identify, target, negotiate and manage contracts with Defence customers and contractors (including Defence Primes and their supply chains), ensuring compliant, profitable and resilient long-term partnerships. Indicative clients are defence stakeholders including MoD, DE&S, BAE, Babcock, QinetiQ and other key integrators, as well as SME's and other organisations. Recognising the prominence of their existing operations close to UK maritime/water locations, as well as the considerable land and facilities development opportunities which exist in secure relating locations, the Senior Business Development Manager will specifically: - Develop and deliver ABP's Defence commercial strategy aligned with regional and group priorities. - Identify market opportunities related to Defence estate, ship visits, laybys, logistics, training, R&D activities and infrastructure projects. - Prepare, lead and negotiate tenders, bids and multi-year commercial agreements. - Work closely with Strategy, Property and Operations to build Defence offerings aligned to capability and port assets. In addition: - Own the commercial lifecycle: pricing, terms, negotiation, contract mobilisation and renewals. - Ensure clarity of scope, service levels and KPIs for all Defence customers. - Track and manage revenue performance, identifying risks and opportunities. o Consideration on Security will need to be made on potential customer interests from outside of the UK. - Ensure that all property business at both Regional and Group level is conducted in a manner that complies with relevant legislation, ABP and environmental regulations & guidelines. - Support and manage bid and tender delivery and include: o Programme integration and development o Internal company communication and customer integration o Target added-value content and future programme inclusion - Represent ABP at events and forums. - Report internally on opportunity and project status as well as provide direction on timing plans and revenue prospects. - Maintain close alignment with port leadership teams, operations, marine, safety, and legal. - Support Group initiatives that involve Defence estate, property agreements or infrastructure partnerships. Coordinating with Property on Defence estate leases, easements and long-term land arrangements. - Work closely with Finance Business Partners for forecasting, pricing and margin review. - Contribute to defence-related capital projects, feasibility studies and business cases. - Provide commercial insight for major Defence port developments or infrastructure upgrades. To support this position, suitable candidates should/will have the following experience levels: - Experience working with MoD and defence Primes. - Proven commercial management experience within defence, marine, logistics, infrastructure or government contracting. - Strong negotiation and contract management skills. - Demonstrated ability to work with complex stakeholders and sensitive programmes. - Financial literacy with experience in pricing, revenue modelling and contract performance analysis. - Excellent communication skills and ability to work cross-functionally. - An effective network within the Defence Industry. - Understanding of port operations, marine services, supply chain or major infrastructure delivery. - Degree in Business, Commercial, Law, Engineering or related field (or equivalent experience). - Professional commercial or procurement certification desirable (e.g., CIPS, IACCM/WorldCC). This is a strategically focused position seeking a commercially experienced professional. With defence sector awareness being a MUST, you should be able to support security clearances and can support working on a hybrid/remote basis, being able to travel as required. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
May 23, 2026
Contractor
Senior Business Development Manager - Defence Working on an exclusive basis, we are supporting Associated British Ports - ABP, to identify a NEW strategic Senior Business Development Manager on an initial 2-year fixed term contract, to further expand their defence sector activities. As the largest port operator in the UK, this position of Senior Business Development Manager will report to and work alongside the Port Director/CEO and is to deliver commercial growth for defence related activity through ABP's land and facilities, whether through existing links with the Ministry of Defence and similar relationships or, through private company / organisation attraction. Specifically, the role will identify, target, negotiate and manage contracts with Defence customers and contractors (including Defence Primes and their supply chains), ensuring compliant, profitable and resilient long-term partnerships. Indicative clients are defence stakeholders including MoD, DE&S, BAE, Babcock, QinetiQ and other key integrators, as well as SME's and other organisations. Recognising the prominence of their existing operations close to UK maritime/water locations, as well as the considerable land and facilities development opportunities which exist in secure relating locations, the Senior Business Development Manager will specifically: - Develop and deliver ABP's Defence commercial strategy aligned with regional and group priorities. - Identify market opportunities related to Defence estate, ship visits, laybys, logistics, training, R&D activities and infrastructure projects. - Prepare, lead and negotiate tenders, bids and multi-year commercial agreements. - Work closely with Strategy, Property and Operations to build Defence offerings aligned to capability and port assets. In addition: - Own the commercial lifecycle: pricing, terms, negotiation, contract mobilisation and renewals. - Ensure clarity of scope, service levels and KPIs for all Defence customers. - Track and manage revenue performance, identifying risks and opportunities. o Consideration on Security will need to be made on potential customer interests from outside of the UK. - Ensure that all property business at both Regional and Group level is conducted in a manner that complies with relevant legislation, ABP and environmental regulations & guidelines. - Support and manage bid and tender delivery and include: o Programme integration and development o Internal company communication and customer integration o Target added-value content and future programme inclusion - Represent ABP at events and forums. - Report internally on opportunity and project status as well as provide direction on timing plans and revenue prospects. - Maintain close alignment with port leadership teams, operations, marine, safety, and legal. - Support Group initiatives that involve Defence estate, property agreements or infrastructure partnerships. Coordinating with Property on Defence estate leases, easements and long-term land arrangements. - Work closely with Finance Business Partners for forecasting, pricing and margin review. - Contribute to defence-related capital projects, feasibility studies and business cases. - Provide commercial insight for major Defence port developments or infrastructure upgrades. To support this position, suitable candidates should/will have the following experience levels: - Experience working with MoD and defence Primes. - Proven commercial management experience within defence, marine, logistics, infrastructure or government contracting. - Strong negotiation and contract management skills. - Demonstrated ability to work with complex stakeholders and sensitive programmes. - Financial literacy with experience in pricing, revenue modelling and contract performance analysis. - Excellent communication skills and ability to work cross-functionally. - An effective network within the Defence Industry. - Understanding of port operations, marine services, supply chain or major infrastructure delivery. - Degree in Business, Commercial, Law, Engineering or related field (or equivalent experience). - Professional commercial or procurement certification desirable (e.g., CIPS, IACCM/WorldCC). This is a strategically focused position seeking a commercially experienced professional. With defence sector awareness being a MUST, you should be able to support security clearances and can support working on a hybrid/remote basis, being able to travel as required. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Construction & Property Recruitment
Assistant Site Manager
Construction & Property Recruitment Musselburgh, Midlothian
Our client is an exceptional developer in Scotland, providing high quality flatted and detached properties across the central belt. They currently have a requirement for an experienced assistant site manager for one of their flagship site in East Lothian. Purpose of the Role To support the Site Manager in the day-to-day operations of a high-quality residential flatted development. You will be responsible for ensuring that all construction activities are completed safely, on schedule, and to the required quality standards while managing on-site trades and subcontractors. Key Responsibilities Operational Management: Coordinate and supervise all site labour and subcontractors on a plot-by-plot basis to maintain the build programme. Health & Safety: Monitor all activities to ensure strict adherence to the Construction Phase Health & Safety Plan, including conducting site inductions and toolbox talks. Quality Control: Carry out regular inspections and produce detailed snagging lists to ensure all units meet NHBC standards and company specifications before handover. Logistics & Materials: Assist in managing site deliveries, equipment, and material call-offs to prevent project delays. Documentation: Maintain accurate site records, including daily logs, weekly labour reports, and health and safety forms. Stakeholder Liaison: Act as a key point of contact for architects, surveyors, sales teams, and customers to ensure smooth project delivery. Site Security: Ensure adequate security measures are in place, including traffic management and public safety fencing. Requirements & Qualifications Experience: Proven experience in a similar role within residential construction, ideally on flatted or timber frame developments. Certifications: Valid SMSTS (Site Management Safety Training Scheme), CSCS card (Manager or Supervisor level), and First Aid at Work. Skills: Strong communication, leadership, and problem-solving abilities with high attention to detail. Technical Knowledge: Understanding of Scottish building regulations and the ability to interpret technical drawings and plans. Driving Licence: A full UK driving licence is typically essential. To apply for the role, attach your up-to-date CV and Nicola Monro will come back to you directly to discuss in more detail.
May 23, 2026
Full time
Our client is an exceptional developer in Scotland, providing high quality flatted and detached properties across the central belt. They currently have a requirement for an experienced assistant site manager for one of their flagship site in East Lothian. Purpose of the Role To support the Site Manager in the day-to-day operations of a high-quality residential flatted development. You will be responsible for ensuring that all construction activities are completed safely, on schedule, and to the required quality standards while managing on-site trades and subcontractors. Key Responsibilities Operational Management: Coordinate and supervise all site labour and subcontractors on a plot-by-plot basis to maintain the build programme. Health & Safety: Monitor all activities to ensure strict adherence to the Construction Phase Health & Safety Plan, including conducting site inductions and toolbox talks. Quality Control: Carry out regular inspections and produce detailed snagging lists to ensure all units meet NHBC standards and company specifications before handover. Logistics & Materials: Assist in managing site deliveries, equipment, and material call-offs to prevent project delays. Documentation: Maintain accurate site records, including daily logs, weekly labour reports, and health and safety forms. Stakeholder Liaison: Act as a key point of contact for architects, surveyors, sales teams, and customers to ensure smooth project delivery. Site Security: Ensure adequate security measures are in place, including traffic management and public safety fencing. Requirements & Qualifications Experience: Proven experience in a similar role within residential construction, ideally on flatted or timber frame developments. Certifications: Valid SMSTS (Site Management Safety Training Scheme), CSCS card (Manager or Supervisor level), and First Aid at Work. Skills: Strong communication, leadership, and problem-solving abilities with high attention to detail. Technical Knowledge: Understanding of Scottish building regulations and the ability to interpret technical drawings and plans. Driving Licence: A full UK driving licence is typically essential. To apply for the role, attach your up-to-date CV and Nicola Monro will come back to you directly to discuss in more detail.
CBRE Local UK
Helpdesk Coordinator
CBRE Local UK
Helpdesk Coordinator Location: Bodmin Company: CBRE GWS CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are currently recruiting a Helpdesk Coordinator to join our growing team. This is a key role responsible for delivering outstanding customer service and operational support, helping ensure the smooth running and continued success of the contract. About the Role As a Helpdesk Coordinator, you will act as the first point of contact for customers, managing requests efficiently and ensuring a high standard of service delivery across all facilities activities. Key Responsibilities Service Delivery & Quality Manage the CAFM system as the key site user, including PPM schedules, reactive tasks, and reporting Respond to calls and emails promptly and professionally Ensure all reactive requests are logged, prioritised correctly, and assigned to the appropriate engineer Maintain clear communication with end users and the Facilities Team throughout job lifecycles Resolve queries at first point of contact wherever possible ( Right First Time approach ) Work closely with the Lead Engineer and Operations Manager to maintain service excellence Support subcontractor performance reviews and provide feedback via systems such as Ariba Identify and implement continuous improvement initiatives to enhance service delivery Stakeholder Engagement & Team Support Build strong relationships with internal teams and external stakeholders Promote and maintain CBRE's culture and values Support processing of timesheets and expenses when required Participate in training and development activities Reporting & Contract Support Assist in the preparation of monthly client reports Produce and analyse CAFM system reports Support updates to client metrics and forecasting models (as required) Log hazards and customer feedback via the QHSE Management Portal Carry out additional duties as requested by the management team Finance & Administration Follow established financial processes, including: Obtaining and submitting supplier quotes for approval Arranging agency cover and submitting hours Updating internal performance systems About You We are looking for someone who is: Highly organised with the ability to prioritise a busy workload Detail-oriented , ensuring accuracy in all tasks Logical and methodical in their approach Confident communicator with strong interpersonal skills Proactive and persistent , seeing tasks through to completion Customer-focused , always considering service impact and team collaboration Why Join CBRE? Global leader in facilities and real estate services Collaborative and supportive team environment Opportunities for training and career development Commitment to innovation and continuous improvement If you're a motivated individual with a passion for customer service and operational excellence, we'd love to hear from you.
May 23, 2026
Full time
Helpdesk Coordinator Location: Bodmin Company: CBRE GWS CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are currently recruiting a Helpdesk Coordinator to join our growing team. This is a key role responsible for delivering outstanding customer service and operational support, helping ensure the smooth running and continued success of the contract. About the Role As a Helpdesk Coordinator, you will act as the first point of contact for customers, managing requests efficiently and ensuring a high standard of service delivery across all facilities activities. Key Responsibilities Service Delivery & Quality Manage the CAFM system as the key site user, including PPM schedules, reactive tasks, and reporting Respond to calls and emails promptly and professionally Ensure all reactive requests are logged, prioritised correctly, and assigned to the appropriate engineer Maintain clear communication with end users and the Facilities Team throughout job lifecycles Resolve queries at first point of contact wherever possible ( Right First Time approach ) Work closely with the Lead Engineer and Operations Manager to maintain service excellence Support subcontractor performance reviews and provide feedback via systems such as Ariba Identify and implement continuous improvement initiatives to enhance service delivery Stakeholder Engagement & Team Support Build strong relationships with internal teams and external stakeholders Promote and maintain CBRE's culture and values Support processing of timesheets and expenses when required Participate in training and development activities Reporting & Contract Support Assist in the preparation of monthly client reports Produce and analyse CAFM system reports Support updates to client metrics and forecasting models (as required) Log hazards and customer feedback via the QHSE Management Portal Carry out additional duties as requested by the management team Finance & Administration Follow established financial processes, including: Obtaining and submitting supplier quotes for approval Arranging agency cover and submitting hours Updating internal performance systems About You We are looking for someone who is: Highly organised with the ability to prioritise a busy workload Detail-oriented , ensuring accuracy in all tasks Logical and methodical in their approach Confident communicator with strong interpersonal skills Proactive and persistent , seeing tasks through to completion Customer-focused , always considering service impact and team collaboration Why Join CBRE? Global leader in facilities and real estate services Collaborative and supportive team environment Opportunities for training and career development Commitment to innovation and continuous improvement If you're a motivated individual with a passion for customer service and operational excellence, we'd love to hear from you.
Michael Page HR
HR Manager (16 hours p/w)- Permanent
Michael Page HR Bellshill, Lanarkshire
This is an exciting opportunity for an experienced HR Manager (stand-alone) to contribute to the success of a business in the industrial/manufacturing sector. Based in Bellshill, this part-time role requires expertise in human resources and a strong understanding of HR processes and policies. Client Details A long-established UK-based manufacturing organisation delivering bespoke, high-quality solutions through a combination of specialist expertise and project delivery. Known for strong client relationships, technical depth and a long-term, service-led approach. Description Develop and deliver the HR strategy with the Managing Director, including succession planning, talent acquisition , and external engagement (e.g. apprenticeships, schools, universities, professional bodies). Manage day-to-day HR operations and administration , including payroll oversight, absence monitoring, and maintenance of personnel records. Lead recruitment and onboarding , and provide advice on employee relations matters including discipline, absence management, and non-UK workers. Provide practical HR support, coaching, and mediation to managers and employees, including resolving workplace issues and people-related challenges. Ensure ISO9001 compliance in relation to role clarity, competence, training, and documented processes. Manage training, appraisal, and performance management systems , including identifying training needs and evaluating effectiveness. Develop and maintain reward frameworks, policies, and procedures , ensuring they are up to date, legally compliant, and fit for purpose. Support change management initiatives and oversee employee wellbeing initiatives , including measures to reduce absenteeism Play a key role in developing workforce capability and management effectiveness, reducing reliance on senior leadership for day-to-day operational people management and supporting business growth. Promote a positive, inclusive, and collaborative workplace culture and support employee engagement and development. Profile Essential: Previous experience of working in a HR Manager role Good understanding of UK employment law and experience managing ER cases Self-motivated with the ability to effectively prioritise and manage their own workload in a fast-paced environment Ability to interact at all levels of the business Desired: Human Resources Qualification and/or CIPD membership Previous experience within a manufacturing or production environment Behaviours & Competencies: Approachable and solutions-focused Strong relationship-building skills, especially with operational teams Resilient and calm under pressure High attention to detail and strong organisational skills Commitment to safety, quality, equality, and continuous improvement A positive, solutions-focused mindset An accomplished, hands-on people person with strong interpersonal skills Job Offer Competitive salary ranging from £40,000 to £48,000 per annum (pro-rata) DOE. Part-time working arrangement, offering flexibility with 16 hours a week. Permanent position within a respected industrial/manufacturing company in Bellshill. Opportunity to work within a professional and supportive environment. This is a great chance to bring your HR expertise to a well-established organisation in Bellshill. If this HR Manager role sounds like the next step in your career, we encourage you to apply today. Please note we will require a cover letter when submitting your application, Nicolle can give details on what is required.
May 22, 2026
Full time
This is an exciting opportunity for an experienced HR Manager (stand-alone) to contribute to the success of a business in the industrial/manufacturing sector. Based in Bellshill, this part-time role requires expertise in human resources and a strong understanding of HR processes and policies. Client Details A long-established UK-based manufacturing organisation delivering bespoke, high-quality solutions through a combination of specialist expertise and project delivery. Known for strong client relationships, technical depth and a long-term, service-led approach. Description Develop and deliver the HR strategy with the Managing Director, including succession planning, talent acquisition , and external engagement (e.g. apprenticeships, schools, universities, professional bodies). Manage day-to-day HR operations and administration , including payroll oversight, absence monitoring, and maintenance of personnel records. Lead recruitment and onboarding , and provide advice on employee relations matters including discipline, absence management, and non-UK workers. Provide practical HR support, coaching, and mediation to managers and employees, including resolving workplace issues and people-related challenges. Ensure ISO9001 compliance in relation to role clarity, competence, training, and documented processes. Manage training, appraisal, and performance management systems , including identifying training needs and evaluating effectiveness. Develop and maintain reward frameworks, policies, and procedures , ensuring they are up to date, legally compliant, and fit for purpose. Support change management initiatives and oversee employee wellbeing initiatives , including measures to reduce absenteeism Play a key role in developing workforce capability and management effectiveness, reducing reliance on senior leadership for day-to-day operational people management and supporting business growth. Promote a positive, inclusive, and collaborative workplace culture and support employee engagement and development. Profile Essential: Previous experience of working in a HR Manager role Good understanding of UK employment law and experience managing ER cases Self-motivated with the ability to effectively prioritise and manage their own workload in a fast-paced environment Ability to interact at all levels of the business Desired: Human Resources Qualification and/or CIPD membership Previous experience within a manufacturing or production environment Behaviours & Competencies: Approachable and solutions-focused Strong relationship-building skills, especially with operational teams Resilient and calm under pressure High attention to detail and strong organisational skills Commitment to safety, quality, equality, and continuous improvement A positive, solutions-focused mindset An accomplished, hands-on people person with strong interpersonal skills Job Offer Competitive salary ranging from £40,000 to £48,000 per annum (pro-rata) DOE. Part-time working arrangement, offering flexibility with 16 hours a week. Permanent position within a respected industrial/manufacturing company in Bellshill. Opportunity to work within a professional and supportive environment. This is a great chance to bring your HR expertise to a well-established organisation in Bellshill. If this HR Manager role sounds like the next step in your career, we encourage you to apply today. Please note we will require a cover letter when submitting your application, Nicolle can give details on what is required.
Manpower UK Ltd
Class 2 Driver - Dray
Manpower UK Ltd Belthorn, Lancashire
Class 2 Driver - Dray Location: Blackburn, BB1 2PT Pay: 16 per hour Shift: Monday to Friday basis however flexibility required to work in 5 days in a 7-day period. Start times to vary from 5am onwards. Temp to Perm opportunities About the Role We are looking for a professional Class 2 Drivers to work on behalf of our client in Blackburn on a temp to perm basis. As a Class 2 Driver you will play a vital role in ensuring deliveries are completed on time and in full, while providing a high-quality, professional service to your customers. Working as part of a team of distribution operatives and reporting to your Line Manager, you will collaborate closely with the Warehouse and Office teams to ensure the smooth running of the operation and the achievement of overall site objectives. You will be responsible for delivering products from distribution centres directly to customers. These include pubs, supermarkets, and key events. Key Responsibilities Deliver goods to customers safely, on time, and in full, following all legal and company requirements. Work closely with the Warehouse, Transport, and Office teams to ensure smooth daily operations. Support yard and loading activities as required. Complete multi-drop deliveries while maintaining high customer service standards. Carry out vehicle checks, maintain vehicle cleanliness, and report defects or incidents promptly. Adhere to Working Time Directive, driver hours, health & safety, and company policies. Handle delivery issues professionally, escalating to the Transport or Customer Service team when needed. Act as a role model by working safely, respectfully, and with integrity at all times. Support continuous improvement and assist with training new team members as required. Qualifications Current and valid Category C Driving Licence (no more than 6 points) Current and valid Driver CPC Current and valid Digital Tachograph Card 12 months' Class 2 driving experience in multi-drop deliveries Basic numeracy and literacy skills Skills & Attributes Self-motivated with the ability to use initiative Strong time-management skills and attention to detail Ability to work effectively in a time-sensitive environment Clear and confident communication skills Collaborative and supportive team mindset Positive attitude toward feedback and continuous improvement You can look forward to the following benefits: 28 days paid holiday (Pro Rata) Access to Manpower Rewards (Discounts on adventure days) Access to the MyPath upskilling programme 16 per hour Weekly pay About our client: Our client is a leading beverage company, bringing together a rich heritage in brewing and soft drinks innovation. Operating across the UK and international markets, the company offers a diverse portfolio of well-known brands spanning beer, soft drinks, and energy beverages. With a strong focus on sustainability, quality, and innovation, our client is committed to creating great drinking experiences while reducing its environmental impact. The business fosters a collaborative and inclusive culture, empowering employees to grow, contribute, and make a meaningful impact in a dynamic and evolving industry. Apply now and a member of our Team will be in contact! If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
May 22, 2026
Seasonal
Class 2 Driver - Dray Location: Blackburn, BB1 2PT Pay: 16 per hour Shift: Monday to Friday basis however flexibility required to work in 5 days in a 7-day period. Start times to vary from 5am onwards. Temp to Perm opportunities About the Role We are looking for a professional Class 2 Drivers to work on behalf of our client in Blackburn on a temp to perm basis. As a Class 2 Driver you will play a vital role in ensuring deliveries are completed on time and in full, while providing a high-quality, professional service to your customers. Working as part of a team of distribution operatives and reporting to your Line Manager, you will collaborate closely with the Warehouse and Office teams to ensure the smooth running of the operation and the achievement of overall site objectives. You will be responsible for delivering products from distribution centres directly to customers. These include pubs, supermarkets, and key events. Key Responsibilities Deliver goods to customers safely, on time, and in full, following all legal and company requirements. Work closely with the Warehouse, Transport, and Office teams to ensure smooth daily operations. Support yard and loading activities as required. Complete multi-drop deliveries while maintaining high customer service standards. Carry out vehicle checks, maintain vehicle cleanliness, and report defects or incidents promptly. Adhere to Working Time Directive, driver hours, health & safety, and company policies. Handle delivery issues professionally, escalating to the Transport or Customer Service team when needed. Act as a role model by working safely, respectfully, and with integrity at all times. Support continuous improvement and assist with training new team members as required. Qualifications Current and valid Category C Driving Licence (no more than 6 points) Current and valid Driver CPC Current and valid Digital Tachograph Card 12 months' Class 2 driving experience in multi-drop deliveries Basic numeracy and literacy skills Skills & Attributes Self-motivated with the ability to use initiative Strong time-management skills and attention to detail Ability to work effectively in a time-sensitive environment Clear and confident communication skills Collaborative and supportive team mindset Positive attitude toward feedback and continuous improvement You can look forward to the following benefits: 28 days paid holiday (Pro Rata) Access to Manpower Rewards (Discounts on adventure days) Access to the MyPath upskilling programme 16 per hour Weekly pay About our client: Our client is a leading beverage company, bringing together a rich heritage in brewing and soft drinks innovation. Operating across the UK and international markets, the company offers a diverse portfolio of well-known brands spanning beer, soft drinks, and energy beverages. With a strong focus on sustainability, quality, and innovation, our client is committed to creating great drinking experiences while reducing its environmental impact. The business fosters a collaborative and inclusive culture, empowering employees to grow, contribute, and make a meaningful impact in a dynamic and evolving industry. Apply now and a member of our Team will be in contact! If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Stay
Project & Engagement Coordinator
Stay Telford, Shropshire
Project and Engagement Coordinator Job Title: Project and Engagement Coordinator Location: Shropshire and Telford & Wrekin / county-wide community-based role Responsible to: Head of Operations and Service at Stay Responsible for: Intensive Support Workers and associated delivery Hours: 37.5 hours per week Contract: Fixed term, linked to project funding Salary: £32,103 Per Annum Base: Hosted by Stay, with travel across Shropshire and Telford & Wrekin as required Job Purpose The Project and Engagement Coordinator will play a central role in the implementation, coordination and day-to-day delivery of the Partners for Change project. Hosted by Stay and working across the wider partnership, the postholder will help ensure that the project delivers a high-quality, joined-up, trauma-informed and person-centred response to homelessness, rough sleeping, housing insecurity, multiple disadvantage and crisis across Shropshire and Telford & Wrekin. This is both an operational and strategic role. The postholder will coordinate activity across partners, support delivery against agreed outputs and outcomes, manage data and reporting requirements, and help maintain strong communication, consistency and shared practice across the project. A key part of the role will be the direct line management and operational oversight of the Intensive Support Workers. The Project and Engagement Coordinator will provide leadership, supervision, caseload oversight, quality assurance and day-to-day guidance to the Intensive Support Worker team, ensuring that support is well coordinated, responsive, safe and effective. The role will also lead on engagement activity linked to the project, including partnership working, community engagement, peer support approaches, co-production, service development and the promotion of client voice. The postholder will help act as the operational bridge between frontline delivery, partner coordination, and project performance. Key Responsibilities 1. Project Coordination and Delivery Coordinate the day-to-day implementation of the Partners for Change project across the partnership. Support the effective delivery of a county-wide, joined-up service for people experiencing homelessness, rough sleeping, housing insecurity, multiple disadvantage and crisis. Help ensure that project activity remains aligned with agreed aims, outputs, outcomes, funding requirements, and partnership commitments. Monitor progress across key areas of delivery and identify issues, risks, gaps, or delays requiring action. Work closely with partner organisations to support consistent and coordinated operational practice. Help maintain clear communication between delivery partners to ensure a seamless and person-centred service offer. Support the practical organisation of meetings, delivery planning, shared actions and follow-up tasks across the partnership. 2. Line Management of Intensive Support Workers Provide direct line management to the Intensive Support Workers employed as part of the project. Offer day-to-day leadership, supervision, support and guidance to Intensive Support Workers delivering community-based interventions. Allocate and oversee caseloads, areas of work and priorities to ensure an effective, safe and balanced outreach response. Monitor staff workload, performance, wellbeing and professional development. Carry out regular one-to-one supervision, case discussions, support reviews and appraisal processes in line with organisational policy. Provide reflective practice support and help staff respond effectively to challenging, complex and high-risk situations. Promote consistent standards of trauma-informed, person-centred, strengths-based and professionally accountable practice. Support induction, training, development and ongoing quality improvement within the Intensive Support Worker team. Ensure outreach delivery is well coordinated and responsive to both urgent need and planned support. 3. Oversight of Outreach Delivery Oversee the operational delivery of intensive outreach support across Shropshire and Telford & Wrekin. Ensure outreach activity is targeted appropriately towards people who are rough sleeping, homeless, at risk of homelessness, in crisis, excluded from services, or experiencing multiple disadvantage. Ensure support is accessible and responsive for people experiencing multiple disadvantage and for those in crisis, including individuals who may face barriers to engagement with mainstream services. Support the team to deliver holistic assessments, support plans, urgent interventions, advocacy, referrals, and warm handovers. Monitor outreach caseloads, client journeys, and support outcomes to help ensure effective and timely intervention. Help identify patterns of need, service gaps and barriers to engagement, and respond to these through operational planning and partnership discussion. Promote high standards of client engagement, safeguarding practice, risk management, professional boundaries and record keeping. Provide additional support or escalation where cases are particularly complex, high risk or blocked. 4. Partnership Working and Multi-Agency Coordination Act as a key operational link between Stay, The Shrewsbury Ark, KiP and other external stakeholders. Build and maintain positive working relationships with local authorities, housing providers, health services, voluntary organisations and community groups. Contribute to a coordinated county-wide response by supporting shared planning, communication and problem solving across agencies. Attend and contribute to partnership meetings, case coordination meetings, strategy discussions and service development forums. Help ensure that referrals, pathways and inter-agency communication are clear, effective and person-centred. Work collaboratively to reduce duplication, close gaps between services and improve continuity of support for clients. 5. Monitoring, Data and Reporting Oversee the collection, recording and monitoring of project activity, outputs and outcomes. Support the effective use of shared case management and reporting systems, including In-Form or other agreed systems. Check that Intensive Support Workers and relevant project partners maintain timely, accurate and high-quality records. Collate data, narrative updates, case studies and evidence of impact for internal monitoring and external reporting. Contribute to reports for funders, managers, trustees and partnership governance arrangements as required. Monitor progress against targets and help identify where corrective action or additional support is needed. Support a culture of evidence-led delivery, accountability and continuous learning. 6. Client and Community Engagement and Volunteering Lead community engagement activities to raise awareness of homelessness and rough sleeping. Build relationships with local communities, stakeholders, schools, faith groups, businesses, and partner agencies. Support the development of communications, events, and engagement opportunities that promote the project and encourage community involvement. Help coordinate volunteer involvement, including supporting recruitment, induction, and ongoing engagement in partnership with delivery teams. Contribute to wider service development, co-production, and tenancy-readiness activities to strengthen the overall partnership offer. 7. Service Development and Quality Improvement Contribute to the ongoing development and improvement of the project model and operational practice. Support the development and facilitation of co-production opportunities, ensuring people with lived experience are involved in service planning, feedback, and continuous improvement of the project. Identify learning from delivery, feedback, case trends and data, and use this to inform service improvement. Support consistency in standards, approaches and quality across partners where possible. Help embed trauma-informed, anti-discriminatory, inclusive and psychologically informed ways of working. Contribute to shared learning opportunities, best-practice sessions and reflective discussions across the partnership. Support innovation and practical problem solving in response to emerging needs or operational challenges. 8. Safeguarding, Risk and Compliance Take responsibility for safeguarding practice within the scope of the role, ensuring concerns are identified, recorded and escalated appropriately. Support Intensive Support Workers to assess and manage risk in relation to rough sleeping, self-neglect, exploitation, poor mental health, substance use, domestic abuse and other forms of vulnerability. Ensure lone working, health and safety, confidentiality, information sharing and data protection procedures are followed consistently. Promote safe working practice for staff delivering outreach in community settings and high-risk environments. Contribute to incident review, learning and service response where safeguarding or serious concerns arise. Maintain clear accountability, professional boundaries and lawful information handling at all times. 9. Communication and Representation . click apply for full job details
May 22, 2026
Full time
Project and Engagement Coordinator Job Title: Project and Engagement Coordinator Location: Shropshire and Telford & Wrekin / county-wide community-based role Responsible to: Head of Operations and Service at Stay Responsible for: Intensive Support Workers and associated delivery Hours: 37.5 hours per week Contract: Fixed term, linked to project funding Salary: £32,103 Per Annum Base: Hosted by Stay, with travel across Shropshire and Telford & Wrekin as required Job Purpose The Project and Engagement Coordinator will play a central role in the implementation, coordination and day-to-day delivery of the Partners for Change project. Hosted by Stay and working across the wider partnership, the postholder will help ensure that the project delivers a high-quality, joined-up, trauma-informed and person-centred response to homelessness, rough sleeping, housing insecurity, multiple disadvantage and crisis across Shropshire and Telford & Wrekin. This is both an operational and strategic role. The postholder will coordinate activity across partners, support delivery against agreed outputs and outcomes, manage data and reporting requirements, and help maintain strong communication, consistency and shared practice across the project. A key part of the role will be the direct line management and operational oversight of the Intensive Support Workers. The Project and Engagement Coordinator will provide leadership, supervision, caseload oversight, quality assurance and day-to-day guidance to the Intensive Support Worker team, ensuring that support is well coordinated, responsive, safe and effective. The role will also lead on engagement activity linked to the project, including partnership working, community engagement, peer support approaches, co-production, service development and the promotion of client voice. The postholder will help act as the operational bridge between frontline delivery, partner coordination, and project performance. Key Responsibilities 1. Project Coordination and Delivery Coordinate the day-to-day implementation of the Partners for Change project across the partnership. Support the effective delivery of a county-wide, joined-up service for people experiencing homelessness, rough sleeping, housing insecurity, multiple disadvantage and crisis. Help ensure that project activity remains aligned with agreed aims, outputs, outcomes, funding requirements, and partnership commitments. Monitor progress across key areas of delivery and identify issues, risks, gaps, or delays requiring action. Work closely with partner organisations to support consistent and coordinated operational practice. Help maintain clear communication between delivery partners to ensure a seamless and person-centred service offer. Support the practical organisation of meetings, delivery planning, shared actions and follow-up tasks across the partnership. 2. Line Management of Intensive Support Workers Provide direct line management to the Intensive Support Workers employed as part of the project. Offer day-to-day leadership, supervision, support and guidance to Intensive Support Workers delivering community-based interventions. Allocate and oversee caseloads, areas of work and priorities to ensure an effective, safe and balanced outreach response. Monitor staff workload, performance, wellbeing and professional development. Carry out regular one-to-one supervision, case discussions, support reviews and appraisal processes in line with organisational policy. Provide reflective practice support and help staff respond effectively to challenging, complex and high-risk situations. Promote consistent standards of trauma-informed, person-centred, strengths-based and professionally accountable practice. Support induction, training, development and ongoing quality improvement within the Intensive Support Worker team. Ensure outreach delivery is well coordinated and responsive to both urgent need and planned support. 3. Oversight of Outreach Delivery Oversee the operational delivery of intensive outreach support across Shropshire and Telford & Wrekin. Ensure outreach activity is targeted appropriately towards people who are rough sleeping, homeless, at risk of homelessness, in crisis, excluded from services, or experiencing multiple disadvantage. Ensure support is accessible and responsive for people experiencing multiple disadvantage and for those in crisis, including individuals who may face barriers to engagement with mainstream services. Support the team to deliver holistic assessments, support plans, urgent interventions, advocacy, referrals, and warm handovers. Monitor outreach caseloads, client journeys, and support outcomes to help ensure effective and timely intervention. Help identify patterns of need, service gaps and barriers to engagement, and respond to these through operational planning and partnership discussion. Promote high standards of client engagement, safeguarding practice, risk management, professional boundaries and record keeping. Provide additional support or escalation where cases are particularly complex, high risk or blocked. 4. Partnership Working and Multi-Agency Coordination Act as a key operational link between Stay, The Shrewsbury Ark, KiP and other external stakeholders. Build and maintain positive working relationships with local authorities, housing providers, health services, voluntary organisations and community groups. Contribute to a coordinated county-wide response by supporting shared planning, communication and problem solving across agencies. Attend and contribute to partnership meetings, case coordination meetings, strategy discussions and service development forums. Help ensure that referrals, pathways and inter-agency communication are clear, effective and person-centred. Work collaboratively to reduce duplication, close gaps between services and improve continuity of support for clients. 5. Monitoring, Data and Reporting Oversee the collection, recording and monitoring of project activity, outputs and outcomes. Support the effective use of shared case management and reporting systems, including In-Form or other agreed systems. Check that Intensive Support Workers and relevant project partners maintain timely, accurate and high-quality records. Collate data, narrative updates, case studies and evidence of impact for internal monitoring and external reporting. Contribute to reports for funders, managers, trustees and partnership governance arrangements as required. Monitor progress against targets and help identify where corrective action or additional support is needed. Support a culture of evidence-led delivery, accountability and continuous learning. 6. Client and Community Engagement and Volunteering Lead community engagement activities to raise awareness of homelessness and rough sleeping. Build relationships with local communities, stakeholders, schools, faith groups, businesses, and partner agencies. Support the development of communications, events, and engagement opportunities that promote the project and encourage community involvement. Help coordinate volunteer involvement, including supporting recruitment, induction, and ongoing engagement in partnership with delivery teams. Contribute to wider service development, co-production, and tenancy-readiness activities to strengthen the overall partnership offer. 7. Service Development and Quality Improvement Contribute to the ongoing development and improvement of the project model and operational practice. Support the development and facilitation of co-production opportunities, ensuring people with lived experience are involved in service planning, feedback, and continuous improvement of the project. Identify learning from delivery, feedback, case trends and data, and use this to inform service improvement. Support consistency in standards, approaches and quality across partners where possible. Help embed trauma-informed, anti-discriminatory, inclusive and psychologically informed ways of working. Contribute to shared learning opportunities, best-practice sessions and reflective discussions across the partnership. Support innovation and practical problem solving in response to emerging needs or operational challenges. 8. Safeguarding, Risk and Compliance Take responsibility for safeguarding practice within the scope of the role, ensuring concerns are identified, recorded and escalated appropriately. Support Intensive Support Workers to assess and manage risk in relation to rough sleeping, self-neglect, exploitation, poor mental health, substance use, domestic abuse and other forms of vulnerability. Ensure lone working, health and safety, confidentiality, information sharing and data protection procedures are followed consistently. Promote safe working practice for staff delivering outreach in community settings and high-risk environments. Contribute to incident review, learning and service response where safeguarding or serious concerns arise. Maintain clear accountability, professional boundaries and lawful information handling at all times. 9. Communication and Representation . click apply for full job details
Mustard Tree
Deputy Support Manager
Mustard Tree
Role Purpose The Deputy Support Manager is responsible for the effective day-to-day leadership of frontline support services, ensuring a consistently warm, inclusive, and professional experience for everyone engaging with Mustard Tree. This role plays a critical part in delivering a Mustard Tree Welcome a trauma-informed, non-judgemental, and person-centred approach that ensures every individual feels seen, heard, valued, and safe from their first point of contact. You will lead a proactive and positive team to deliver exceptional client care across both in-person and digital channels (including phone, email, and internal systems), ensuring services are accessible, responsive, and delivered with dignity. Through strong leadership, clear communication, and effective management, you will ensure the reception environment runs smoothly, maintains high standards of safeguarding and service delivery, and contributes meaningfully to Mustard Tree s mission to support people facing poverty and crisis. Key Competencies World Class Welcome and Customer Service Deliver and role model a Mustard Tree Welcome that is compassionate, trauma-informed, inclusive, and non-judgemental. Ensure all individuals are greeted in a way that promotes dignity, respect, and belonging. Maintain a rota that provides reception and support coverage from 8am 4pm, ensuring accessibility for staff, volunteers, and members at all times. Lead the team to provide a high-quality, consistent welcome across all channels, including face-to-face, telephone and email and digital systems Ensure digital communication is timely, professional, and empathetic, with accurate information recorded on TreeSalt. Support individuals to access services confidently through clear communication, reassurance, and effective signposting. Proactive in Living and Sharing our Culture, Values and Behaviours Take ownership of maintaining a professional, organised, and calm reception environment at all times. Ensure the reception environment is welcoming, safe, and accessible. Mentor and support Freedom volunteers, ensuring they are confident, capable, and aligned with service standards. Courage in Problem Solving and Embracing Change to Meet Needs Identify areas for improvement and proactively implement solutions to enhance service delivery. Take ownership of operational decision-making within the reception area, including rota management, workflow prioritisation, and service adjustments. Ensure systems and processes are used effectively to maintain a smooth, efficient service. Confident in Safeguarding and Incident Management Act as a safeguarding lead within the reception environment, ensuring all concerns are recognised, recorded, and escalated appropriately. Maintain a strong awareness of risk, responding calmly and effectively to challenging or complex situations, supporting to minimise incidents. Support individuals in distress with empathy and professionalism, ensuring appropriate boundaries and escalation. Ensure confidentiality and data protection standards are upheld at all times. Demonstrate resilience, maintaining professionalism, positivity, and emotional awareness in a fast-paced and challenging environment. Skilled in Analysing Impact and Reporting Oversee and monitor registrations, identifying trends and ensuring fair access to services such as the Community Shop. Deliver a minimum of 20 weekly support appointments, ensuring timely access and reducing waiting times for individuals in need. Collect a minimum of 2 case studies per month to evidence impact and inform service development. Conduct monthly audits with the Service Manager to ensure high standards across: Data input and use of TreeSalt Paperwork accuracy and compliance Quality and consistency of the welcome experience Positive Management of Stakeholders, Partners and Supporters Support case management processes alongside the Service Manager, ensuring coordinated and effective support for individuals. Develop and maintain relationships with other services, ensuring clear navigation and warm handover for clients. Support individuals to access services confidently through clear communication, reassurance, and effective signposting. Regularly review feedback from comments books and satisfaction surveys, embedding learning into service improvements. Insight in Finances and Expenditure Support effective use of resources, identifying efficiencies and ensuring services are delivered within agreed budgets where applicable. Work with operational teams to manage stock given using the 40% gifting model in the community shop. Monitor the use of the hardship fund from reception, providing small grants to people in crisis via existing processes. Developing Accountability and Inspiring our Teams Lead, supervise, and motivate the Support teams, including volunteers. Act as the central coordination point for reception, ensuring alignment between services, teams, and daily operations Conduct regular 1:1s, setting clear expectations, supporting wellbeing, and addressing performance proactively. Ensure all data input is completed by the support staff time within expected guidelines, including communication of risk and safeguarding. Identify skills gaps and ensure appropriate training and development, including: Motivational interviewing Trauma-informed practice Deliver consistent communication through: Daily morning briefing. Monthly team meetings and updates Delegate tasks effectively while maintaining overall accountability for team performance. General Work Duties Support Freedom trainees to develop skills and behaviours and feel part of the community. Work within health and safety guidelines and Mustard Tree policies and procedures Supporting other staff and departments and provide practical relief cover for workstreams. Take responsibility for professional development, attending training courses as required. Leading by example, embodying Mustard Tree values and represent the charity as required. Contribute towards being an environmentally responsible organisation as part of day-to-day activities including recycling and supporting paper-lite practices. Other tasks and duties relevant to the role as required by the organisation.
May 22, 2026
Full time
Role Purpose The Deputy Support Manager is responsible for the effective day-to-day leadership of frontline support services, ensuring a consistently warm, inclusive, and professional experience for everyone engaging with Mustard Tree. This role plays a critical part in delivering a Mustard Tree Welcome a trauma-informed, non-judgemental, and person-centred approach that ensures every individual feels seen, heard, valued, and safe from their first point of contact. You will lead a proactive and positive team to deliver exceptional client care across both in-person and digital channels (including phone, email, and internal systems), ensuring services are accessible, responsive, and delivered with dignity. Through strong leadership, clear communication, and effective management, you will ensure the reception environment runs smoothly, maintains high standards of safeguarding and service delivery, and contributes meaningfully to Mustard Tree s mission to support people facing poverty and crisis. Key Competencies World Class Welcome and Customer Service Deliver and role model a Mustard Tree Welcome that is compassionate, trauma-informed, inclusive, and non-judgemental. Ensure all individuals are greeted in a way that promotes dignity, respect, and belonging. Maintain a rota that provides reception and support coverage from 8am 4pm, ensuring accessibility for staff, volunteers, and members at all times. Lead the team to provide a high-quality, consistent welcome across all channels, including face-to-face, telephone and email and digital systems Ensure digital communication is timely, professional, and empathetic, with accurate information recorded on TreeSalt. Support individuals to access services confidently through clear communication, reassurance, and effective signposting. Proactive in Living and Sharing our Culture, Values and Behaviours Take ownership of maintaining a professional, organised, and calm reception environment at all times. Ensure the reception environment is welcoming, safe, and accessible. Mentor and support Freedom volunteers, ensuring they are confident, capable, and aligned with service standards. Courage in Problem Solving and Embracing Change to Meet Needs Identify areas for improvement and proactively implement solutions to enhance service delivery. Take ownership of operational decision-making within the reception area, including rota management, workflow prioritisation, and service adjustments. Ensure systems and processes are used effectively to maintain a smooth, efficient service. Confident in Safeguarding and Incident Management Act as a safeguarding lead within the reception environment, ensuring all concerns are recognised, recorded, and escalated appropriately. Maintain a strong awareness of risk, responding calmly and effectively to challenging or complex situations, supporting to minimise incidents. Support individuals in distress with empathy and professionalism, ensuring appropriate boundaries and escalation. Ensure confidentiality and data protection standards are upheld at all times. Demonstrate resilience, maintaining professionalism, positivity, and emotional awareness in a fast-paced and challenging environment. Skilled in Analysing Impact and Reporting Oversee and monitor registrations, identifying trends and ensuring fair access to services such as the Community Shop. Deliver a minimum of 20 weekly support appointments, ensuring timely access and reducing waiting times for individuals in need. Collect a minimum of 2 case studies per month to evidence impact and inform service development. Conduct monthly audits with the Service Manager to ensure high standards across: Data input and use of TreeSalt Paperwork accuracy and compliance Quality and consistency of the welcome experience Positive Management of Stakeholders, Partners and Supporters Support case management processes alongside the Service Manager, ensuring coordinated and effective support for individuals. Develop and maintain relationships with other services, ensuring clear navigation and warm handover for clients. Support individuals to access services confidently through clear communication, reassurance, and effective signposting. Regularly review feedback from comments books and satisfaction surveys, embedding learning into service improvements. Insight in Finances and Expenditure Support effective use of resources, identifying efficiencies and ensuring services are delivered within agreed budgets where applicable. Work with operational teams to manage stock given using the 40% gifting model in the community shop. Monitor the use of the hardship fund from reception, providing small grants to people in crisis via existing processes. Developing Accountability and Inspiring our Teams Lead, supervise, and motivate the Support teams, including volunteers. Act as the central coordination point for reception, ensuring alignment between services, teams, and daily operations Conduct regular 1:1s, setting clear expectations, supporting wellbeing, and addressing performance proactively. Ensure all data input is completed by the support staff time within expected guidelines, including communication of risk and safeguarding. Identify skills gaps and ensure appropriate training and development, including: Motivational interviewing Trauma-informed practice Deliver consistent communication through: Daily morning briefing. Monthly team meetings and updates Delegate tasks effectively while maintaining overall accountability for team performance. General Work Duties Support Freedom trainees to develop skills and behaviours and feel part of the community. Work within health and safety guidelines and Mustard Tree policies and procedures Supporting other staff and departments and provide practical relief cover for workstreams. Take responsibility for professional development, attending training courses as required. Leading by example, embodying Mustard Tree values and represent the charity as required. Contribute towards being an environmentally responsible organisation as part of day-to-day activities including recycling and supporting paper-lite practices. Other tasks and duties relevant to the role as required by the organisation.
Beautiful Recruitment
Contracts Manager (Renewables)
Beautiful Recruitment
Our client is a national multi-service provider delivering electrical, drainage, pumping and lighting solutions across the UK. The Group is rapidly expanding and includes a dedicated Renewables Team delivering end-to-end low-carbon solutions for commercial, industrial and public sector clients. The Renewables Team delivers: • Solar PV design & installation (roof and ground mount) • Battery Energy Storage Systems (BESS) • EV charging infrastructure (commercial and fleet) • Grid connections and power upgrades (LV/HV via delivery partners) • Operations & maintenance (O&M), monitoring and performance optimisation • Energy efficiency and compliance-led electrical works supporting decarbonisation This Contracts Manager (Renewables) role is central to ensuring excellent customer experience, strong commercial control, and effective coordination between clients, delivery teams and project managers. Home locations to include Kent, Milton Keynes, Bedfordshire, Luton, Cambridgeshire & Essex Location: Office-based with hybrid working and regular travel to client sites across the UK. The role of a Contracts Manager To own the day-to-day commercial and customer management of renewables contracts, ensuring accurate quoting, timely resolution of escalations, and clear communication between customers, the delivery team and project managers. The Contracts Manager will act as a trusted advisor to existing clients, identifying and developing organic opportunities that improve asset performance, reduce risk and expand Metcor s scope of work. Main duties Manage a portfolio of renewables clients, acting as the primary point of contact for commercial and operational queries. Produce and issue quotations for variations, remedials, additional works and lifecycle upgrades (PV, BESS, EV, electrical enabling works). Coordinate internally with project managers, engineering, procurement and subcontractors to build technically accurate and commercially robust quotes. Own escalation management: investigate issues, agree corrective actions, and ensure clear and timely communication to customers. Ensure smooth handover from quote to delivery, including scope, programme, access requirements, H&S documentation and customer expectations. Monitor contract performance (financial and operational), supporting governance, reporting and action tracking. Identify and develop organic growth opportunities within existing accounts, positioning Metcor as a trusted advisor. Support pricing strategy and margin protection by maintaining accurate cost build-ups, risk/assumption registers and approval workflows. Maintain accurate CRM and contract records, ensuring all client communications, quotes and actions are auditable and traceable. Essentials Proven experience in a contracts management, commercial, or account management role within renewables, M&E, electrical, utilities or FM environments. Strong track record producing accurate, timely quotations, managing variations/change control and supporting prompt invoicing/close-out. Excellent stakeholder management skills, confident handling customer and supplier escalations and resolving issues professionally. Strong commercial awareness: understanding of margins, risk, scope control, contractual obligations and performance reporting. Experience collaborating with delivery teams and project managers to manage programmes, access/outages, dependencies and customer expectations. Disciplined documentation and record keeping (contract files, quotes, approvals, meeting notes, action logs) with audit-ready standards. Competent with Microsoft 365 (Excel, Word, Outlook) and CRM systems. Full UK driving licence. Technical requirements Working knowledge of renewables project and O&M activities (e.g., PV, BESS, EV) and typical operational, warranty and compliance considerations. Understanding of contract delivery models and commercial terms (scope, assumptions, exclusions, SLAs/KPIs, variations and change control). Confidence reviewing technical reports and translating findings into customer actions (e.g., remedials, lifecycle replacement, optimisation upgrades). Experience coordinating subcontractors/suppliers (rates, scope, performance, and resolution of defects/issues). Working knowledge of site documentation and safe systems of work (RAMS, permits, site inductions, incident reporting) as applicable. Desirable: familiarity with common forms of contract (e.g., NEC / JCT / FIDIC) and principles of early warnings, compensation/change events, and dispute avoidance. Training & Certifications Contract and commercial management training (formal or on-the-job). Customer service and escalation management training. QHSE training (RAMS awareness, incident reporting, and safe systems of work). Desirable: NEC/JCT/FIDIC short course and/or renewables awareness training (PV / BESS / EV / O&M). Key Responsibilities 1. Customer & Account Management Be the day-to-day contact for a defined portfolio of renewables customers, managing expectations and service experience. Build trusted relationships with client stakeholders (operations, estates, energy, procurement) and maintain a clear communication cadence (updates, actions, and reporting). 2. Quoting, Variations & Commercial Control Prepare and submit quotations for additional works, remedials, call-off tasks and upgrades, ensuring clear scope, assumptions and exclusions. Secure internal approvals in line with delegated authority and protect margin through accurate cost build-ups. Maintain disciplined change control from quote to order to completion, ensuring variations are correctly recorded and invoicing-ready. 3. Escalations & Issue Resolution Own customer and supplier escalations end-to-end, coordinating investigations and corrective actions with project managers and delivery teams. Communicate clearly with clients on status, next steps, and timeframes; reset expectations where required. Capture lessons learned and implement preventative actions to reduce recurrence and protect client satisfaction. 4. Communication with Delivery Teams & Project Managers Ensure effective handover of scope, programme, constraints and customer requirements from commercial to delivery. Facilitate internal coordination and governance (actions, risks, and decisions) to keep works on track and communications consistent. Support project managers with customer-facing updates, documentation and contractual correspondence. 5. Organic Growth & Trusted Advisor Approach Proactively identify opportunities within existing contracts (e.g., remedials, lifecycle replacements, additional sites, monitoring improvements, capacity upgrades). Use client insight, performance data and operational feedback to propose value-led solutions and new scopes of work. Support renewals and retention by ensuring high-quality service, transparent communication and consistent delivery. Common requirements seen in UK Renewables Contract/Contracts Manager specifications End-to-end contract administration: maintaining accurate contract/job files, documentation for handover and invoicing, and auditable records of communications and actions. Strong customer and stakeholder management: interpreting requirements, providing clear updates, attending meetings, and maintaining long-term relationships. Escalation/complaints handling: ownership of issues through to resolution, with professional communication and clear corrective actions. Change control and variations: disciplined management of changes from identification/notification through quotation, approval, delivery and commercial close-out. Supplier/subcontractor interface: coordinating performance, negotiating rates/terms where required, and resolving defects or delivery issues. Commercial and performance governance: tracking costs/margins, contract KPIs/SLAs, and producing routine performance reporting. Contract form awareness (often NEC/JCT/FIDIC depending on client type): understanding early warnings, change events/variations, and dispute avoidance principles. H&S and compliance documentation expectations: supporting safe systems of work (RAMS) and site/client requirements alongside delivery teams.
May 22, 2026
Full time
Our client is a national multi-service provider delivering electrical, drainage, pumping and lighting solutions across the UK. The Group is rapidly expanding and includes a dedicated Renewables Team delivering end-to-end low-carbon solutions for commercial, industrial and public sector clients. The Renewables Team delivers: • Solar PV design & installation (roof and ground mount) • Battery Energy Storage Systems (BESS) • EV charging infrastructure (commercial and fleet) • Grid connections and power upgrades (LV/HV via delivery partners) • Operations & maintenance (O&M), monitoring and performance optimisation • Energy efficiency and compliance-led electrical works supporting decarbonisation This Contracts Manager (Renewables) role is central to ensuring excellent customer experience, strong commercial control, and effective coordination between clients, delivery teams and project managers. Home locations to include Kent, Milton Keynes, Bedfordshire, Luton, Cambridgeshire & Essex Location: Office-based with hybrid working and regular travel to client sites across the UK. The role of a Contracts Manager To own the day-to-day commercial and customer management of renewables contracts, ensuring accurate quoting, timely resolution of escalations, and clear communication between customers, the delivery team and project managers. The Contracts Manager will act as a trusted advisor to existing clients, identifying and developing organic opportunities that improve asset performance, reduce risk and expand Metcor s scope of work. Main duties Manage a portfolio of renewables clients, acting as the primary point of contact for commercial and operational queries. Produce and issue quotations for variations, remedials, additional works and lifecycle upgrades (PV, BESS, EV, electrical enabling works). Coordinate internally with project managers, engineering, procurement and subcontractors to build technically accurate and commercially robust quotes. Own escalation management: investigate issues, agree corrective actions, and ensure clear and timely communication to customers. Ensure smooth handover from quote to delivery, including scope, programme, access requirements, H&S documentation and customer expectations. Monitor contract performance (financial and operational), supporting governance, reporting and action tracking. Identify and develop organic growth opportunities within existing accounts, positioning Metcor as a trusted advisor. Support pricing strategy and margin protection by maintaining accurate cost build-ups, risk/assumption registers and approval workflows. Maintain accurate CRM and contract records, ensuring all client communications, quotes and actions are auditable and traceable. Essentials Proven experience in a contracts management, commercial, or account management role within renewables, M&E, electrical, utilities or FM environments. Strong track record producing accurate, timely quotations, managing variations/change control and supporting prompt invoicing/close-out. Excellent stakeholder management skills, confident handling customer and supplier escalations and resolving issues professionally. Strong commercial awareness: understanding of margins, risk, scope control, contractual obligations and performance reporting. Experience collaborating with delivery teams and project managers to manage programmes, access/outages, dependencies and customer expectations. Disciplined documentation and record keeping (contract files, quotes, approvals, meeting notes, action logs) with audit-ready standards. Competent with Microsoft 365 (Excel, Word, Outlook) and CRM systems. Full UK driving licence. Technical requirements Working knowledge of renewables project and O&M activities (e.g., PV, BESS, EV) and typical operational, warranty and compliance considerations. Understanding of contract delivery models and commercial terms (scope, assumptions, exclusions, SLAs/KPIs, variations and change control). Confidence reviewing technical reports and translating findings into customer actions (e.g., remedials, lifecycle replacement, optimisation upgrades). Experience coordinating subcontractors/suppliers (rates, scope, performance, and resolution of defects/issues). Working knowledge of site documentation and safe systems of work (RAMS, permits, site inductions, incident reporting) as applicable. Desirable: familiarity with common forms of contract (e.g., NEC / JCT / FIDIC) and principles of early warnings, compensation/change events, and dispute avoidance. Training & Certifications Contract and commercial management training (formal or on-the-job). Customer service and escalation management training. QHSE training (RAMS awareness, incident reporting, and safe systems of work). Desirable: NEC/JCT/FIDIC short course and/or renewables awareness training (PV / BESS / EV / O&M). Key Responsibilities 1. Customer & Account Management Be the day-to-day contact for a defined portfolio of renewables customers, managing expectations and service experience. Build trusted relationships with client stakeholders (operations, estates, energy, procurement) and maintain a clear communication cadence (updates, actions, and reporting). 2. Quoting, Variations & Commercial Control Prepare and submit quotations for additional works, remedials, call-off tasks and upgrades, ensuring clear scope, assumptions and exclusions. Secure internal approvals in line with delegated authority and protect margin through accurate cost build-ups. Maintain disciplined change control from quote to order to completion, ensuring variations are correctly recorded and invoicing-ready. 3. Escalations & Issue Resolution Own customer and supplier escalations end-to-end, coordinating investigations and corrective actions with project managers and delivery teams. Communicate clearly with clients on status, next steps, and timeframes; reset expectations where required. Capture lessons learned and implement preventative actions to reduce recurrence and protect client satisfaction. 4. Communication with Delivery Teams & Project Managers Ensure effective handover of scope, programme, constraints and customer requirements from commercial to delivery. Facilitate internal coordination and governance (actions, risks, and decisions) to keep works on track and communications consistent. Support project managers with customer-facing updates, documentation and contractual correspondence. 5. Organic Growth & Trusted Advisor Approach Proactively identify opportunities within existing contracts (e.g., remedials, lifecycle replacements, additional sites, monitoring improvements, capacity upgrades). Use client insight, performance data and operational feedback to propose value-led solutions and new scopes of work. Support renewals and retention by ensuring high-quality service, transparent communication and consistent delivery. Common requirements seen in UK Renewables Contract/Contracts Manager specifications End-to-end contract administration: maintaining accurate contract/job files, documentation for handover and invoicing, and auditable records of communications and actions. Strong customer and stakeholder management: interpreting requirements, providing clear updates, attending meetings, and maintaining long-term relationships. Escalation/complaints handling: ownership of issues through to resolution, with professional communication and clear corrective actions. Change control and variations: disciplined management of changes from identification/notification through quotation, approval, delivery and commercial close-out. Supplier/subcontractor interface: coordinating performance, negotiating rates/terms where required, and resolving defects or delivery issues. Commercial and performance governance: tracking costs/margins, contract KPIs/SLAs, and producing routine performance reporting. Contract form awareness (often NEC/JCT/FIDIC depending on client type): understanding early warnings, change events/variations, and dispute avoidance principles. H&S and compliance documentation expectations: supporting safe systems of work (RAMS) and site/client requirements alongside delivery teams.
Compass Group UK
People Operations Manager - Jockey Club Experiences - Exeter/ Wincanton
Compass Group UK Cheltenham, Gloucestershire
People Operations Manager, based at Cheltenham Racecourse, supporting Exeter/ Wincanton Full-Time / Permanent £30000 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more. We are seeking a People Operations Manager, based at Cheltenham Racecourse, to support and drive the labour plan and HR service across Jockey Club Experiences Exeter and Wincanton Racecourses. About the role You'll play a key role in ensuring the right people are in place, trained to a high standard and ready to deliver exceptional guest experiences. This is a varied, hands-on role where you'll work closely with operational teams to support recruitment, performance and employee experience across multiple venues. Support with rota planning, forecasting and labour cost control. Assisting with payroll processes ensuring accuracy and deadlines are met. This position is based at Cheltenham Racecourse, however regular travel to Exeter and Wincanton for live race days is essential. You will also be required to support race days at Cheltenham and other South West / Jockey Club locations as the business demands. Key Responsibilities Workforce Planning & Operations: Plan and manage staffing levels to meet event and operational needs. Recruitment & Onboarding Support recruitment, onboarding and training of casual and permanent teams Build and maintain a strong, reliable pool of event staff. Explore new and creative ways to attract and retain talent. Ensure all new starters are compliant (Right To Work checks, documentation and onboarding). Employee Relations & HR Support Act as a first point of contact for HR queries, policies and procedures. Support managers with employee relation matters, including investigations and hearings. Maintain accurate and compliant employee records. Contribute to performance management and succession plans. Build key relationships with General Managers, Heads of departments, the wider home team and client partners. Training & Development Support delivery of training plans and onboarding programmes. Help identify and develop future talent within the team Work with managers to ensure teams are trained to deliver a 5-star guest experience. Identify new ways to attract, retain and develop existing talent. Culture & Engagement Promote a positive, inclusive and high performing team culture. Build strong relationships with stakeholders across all venues. Encourage engagement and team development. Health & Safety Compliance Ensure all staff met health & safety and legal requirements. Support H&S initiatives and maintain high standards across site. Promote a culture of safety and accountability. What We're Looking for: A confident communicator who builds strong relationships at all levels. Highly organised with the ability to manage multiple priorities. Experience in hospitality / events is desirable. Strong administrative and IT skills. Proactive, solution focused and adaptable. Ability to influence and support others effectively. Full UK driving licence (essential) As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Job Reference: com SU UK Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
May 22, 2026
Full time
People Operations Manager, based at Cheltenham Racecourse, supporting Exeter/ Wincanton Full-Time / Permanent £30000 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more. We are seeking a People Operations Manager, based at Cheltenham Racecourse, to support and drive the labour plan and HR service across Jockey Club Experiences Exeter and Wincanton Racecourses. About the role You'll play a key role in ensuring the right people are in place, trained to a high standard and ready to deliver exceptional guest experiences. This is a varied, hands-on role where you'll work closely with operational teams to support recruitment, performance and employee experience across multiple venues. Support with rota planning, forecasting and labour cost control. Assisting with payroll processes ensuring accuracy and deadlines are met. This position is based at Cheltenham Racecourse, however regular travel to Exeter and Wincanton for live race days is essential. You will also be required to support race days at Cheltenham and other South West / Jockey Club locations as the business demands. Key Responsibilities Workforce Planning & Operations: Plan and manage staffing levels to meet event and operational needs. Recruitment & Onboarding Support recruitment, onboarding and training of casual and permanent teams Build and maintain a strong, reliable pool of event staff. Explore new and creative ways to attract and retain talent. Ensure all new starters are compliant (Right To Work checks, documentation and onboarding). Employee Relations & HR Support Act as a first point of contact for HR queries, policies and procedures. Support managers with employee relation matters, including investigations and hearings. Maintain accurate and compliant employee records. Contribute to performance management and succession plans. Build key relationships with General Managers, Heads of departments, the wider home team and client partners. Training & Development Support delivery of training plans and onboarding programmes. Help identify and develop future talent within the team Work with managers to ensure teams are trained to deliver a 5-star guest experience. Identify new ways to attract, retain and develop existing talent. Culture & Engagement Promote a positive, inclusive and high performing team culture. Build strong relationships with stakeholders across all venues. Encourage engagement and team development. Health & Safety Compliance Ensure all staff met health & safety and legal requirements. Support H&S initiatives and maintain high standards across site. Promote a culture of safety and accountability. What We're Looking for: A confident communicator who builds strong relationships at all levels. Highly organised with the ability to manage multiple priorities. Experience in hospitality / events is desirable. Strong administrative and IT skills. Proactive, solution focused and adaptable. Ability to influence and support others effectively. Full UK driving licence (essential) As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Job Reference: com SU UK Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
ALH Recruitment Ltd
Sales Executive
ALH Recruitment Ltd King's Lynn, Norfolk
Sales Executive / Account Manager - Kings Lynn - 25/30k - OTE 50/60k ALH Recruitment are looking to recruit a Sales Executive with strong Account Management skills for our client who to continue to grow in the Kings Lynn area. Experience in the Waste or Concrete industry is key for this role. About the Role Our client is looking for a driven and confident Customer Sales Executive to join their growing team. This is a fast-paced, phone-based sales role where you will be handling inbound enquiries, converting leads, and delivering a high level of customer service. You will be responsible for building rapport quickly, understanding customer requirements, and securing profitable business while maintaining excellent service standards. This is not a passive order-taking role, we expect proactive selling, strong objection handling, and consistent performance. Key Responsibilities Handle inbound sales calls and convert enquiries into confirmed orders Maximise revenue and profit on every call Build strong relationships with both new and existing customers Accurately capture customer requirements and provide suitable solutions Follow up quotes and outbound opportunities to secure business Maintain CRM systems with clear and accurate notes Work towards and exceed daily, weekly, and monthly KPIs Identify up selling and cross-selling opportunities Liaise with internal teams (operations, bookings, finance) to ensure smooth service delivery Deliver a high standard of customer service at all times Skills / Experience Previous sales or customer service experience in Concrete or Waste. Confident communicator with strong negotiation skills Target-driven with a competitive mindset Resilient and able to handle objections effectively Strong attention to detail and organisational skills Ability to work in a fast-paced environment Positive attitude and team player What they Offer Uncapped commission structure Clear progression opportunities within a growing business Full training and ongoing support Supportive but high-performance culture Regular incentives, competitions, and bonuses If you feel you have the skills and experience to step into this exciting Sales Exec position, please apply below:
May 22, 2026
Full time
Sales Executive / Account Manager - Kings Lynn - 25/30k - OTE 50/60k ALH Recruitment are looking to recruit a Sales Executive with strong Account Management skills for our client who to continue to grow in the Kings Lynn area. Experience in the Waste or Concrete industry is key for this role. About the Role Our client is looking for a driven and confident Customer Sales Executive to join their growing team. This is a fast-paced, phone-based sales role where you will be handling inbound enquiries, converting leads, and delivering a high level of customer service. You will be responsible for building rapport quickly, understanding customer requirements, and securing profitable business while maintaining excellent service standards. This is not a passive order-taking role, we expect proactive selling, strong objection handling, and consistent performance. Key Responsibilities Handle inbound sales calls and convert enquiries into confirmed orders Maximise revenue and profit on every call Build strong relationships with both new and existing customers Accurately capture customer requirements and provide suitable solutions Follow up quotes and outbound opportunities to secure business Maintain CRM systems with clear and accurate notes Work towards and exceed daily, weekly, and monthly KPIs Identify up selling and cross-selling opportunities Liaise with internal teams (operations, bookings, finance) to ensure smooth service delivery Deliver a high standard of customer service at all times Skills / Experience Previous sales or customer service experience in Concrete or Waste. Confident communicator with strong negotiation skills Target-driven with a competitive mindset Resilient and able to handle objections effectively Strong attention to detail and organisational skills Ability to work in a fast-paced environment Positive attitude and team player What they Offer Uncapped commission structure Clear progression opportunities within a growing business Full training and ongoing support Supportive but high-performance culture Regular incentives, competitions, and bonuses If you feel you have the skills and experience to step into this exciting Sales Exec position, please apply below:
Talented People
Junior Project Manager - Electrical
Talented People Crawley, Sussex
Job Description: We are recruiting for a Junior Project Manager to join a growing electrical services company based in Gatwick. This is a fantastic opportunity for someone looking to build a long-term career within project management, with excellent training, progression, and benefits available. Electrical experience is preferred but not essential. The Role Supporting the delivery of electrical projects from start to finish Assisting with project planning, scheduling, and coordination Liaising with clients, suppliers, and internal teams Monitoring project progress and reporting updates Supporting health & safety compliance Assisting senior project managers with day-to-day operations Requirements Previous experience within project coordination, administration, or management support preferred Electrical industry knowledge beneficial but not essential Strong organisational and communication skills Motivated and eager to develop professionally Able to manage multiple tasks in a fast-paced environment Package Up to 40,000 salary Company car (VW ID3 or similar) 24 days holiday + bank holidays Profit share scheme Performance-related bonus Private healthcare once CSCS/ECS card obtained Excellent progression opportunities Apply now to be considered for this exciting opportunity. Experience: Project Management: 1 year (preferred) Construction or Electrical: 1 year (required) Work Location: In person
May 22, 2026
Full time
Job Description: We are recruiting for a Junior Project Manager to join a growing electrical services company based in Gatwick. This is a fantastic opportunity for someone looking to build a long-term career within project management, with excellent training, progression, and benefits available. Electrical experience is preferred but not essential. The Role Supporting the delivery of electrical projects from start to finish Assisting with project planning, scheduling, and coordination Liaising with clients, suppliers, and internal teams Monitoring project progress and reporting updates Supporting health & safety compliance Assisting senior project managers with day-to-day operations Requirements Previous experience within project coordination, administration, or management support preferred Electrical industry knowledge beneficial but not essential Strong organisational and communication skills Motivated and eager to develop professionally Able to manage multiple tasks in a fast-paced environment Package Up to 40,000 salary Company car (VW ID3 or similar) 24 days holiday + bank holidays Profit share scheme Performance-related bonus Private healthcare once CSCS/ECS card obtained Excellent progression opportunities Apply now to be considered for this exciting opportunity. Experience: Project Management: 1 year (preferred) Construction or Electrical: 1 year (required) Work Location: In person
Four Squared Recruitment Ltd
Project Support Coordinator
Four Squared Recruitment Ltd City, Birmingham
Job Title: Project Support Location: Kings Norton, Birmingham Reports to: Project Support Manager Summary of Position: Provide project, event and administrative support to Project Management Team. Position Details: Office based, full time position Monday to Friday - 8am - 5.30pm (shift Patterns include 08:00am till 16:30pm and 09:00am till 17:30pm) with 1 hour lunch break Salary: £29-32K My client are a fast-growing AV company, established for 22 years, and are looking for a Project Support Coordinator to join the Project Support Team. The role is an integral part of the company, supporting Project Managers to deliver unforgettable events around the globe. The fast paced nature of the role, would suit an applicant who enjoys working to deadlines, has strong organisational and communication skills. Responsibilities Project manager support Working with the Project Management and Admin Team to book and manage freelance crew and logistics. Using the PSP Portal System for management of jobs. Booking local crew, vans and trucks. Supporting the Project Management team with client requests. Entering purchase orders / invoices onto Rental system. Organising crew logistics: floats, PD's, crew food, crew cars, flights, accommodation. Arranging cross hire of equipment as required. Admin support Answering phones and ensuring efficient handling of enquiries and messages. Meeting & greeting visitors. Ensuring all in house stationery and clothing stocks are maintained. Sorting post / parcel delivery & collection. Maintaining PSP Portal. Maintaining Driver Mandate database Requirements & skills Good communication Background in either; logistics, operations, planning Time management skills IT Skills: Microsoft Office Suite. Training will be provided for Internal software. Be able to work within a fast-paced environment with sometimes tight deadlines Basic Awareness of Health & Safety protocols Ability to deliver projects on time and prioritise workload Ambition, flexibility, confidence, and a proactive approach. A willingness to take on responsibility and use initiative. High attention to detail Driving License Benefits Bonus structure - paid twice yearly; July and Dec Stakeholder pension 25 days holiday plus 8 bank holidays Xmas shut down - must save 2 days Training provided where needed Health & Wellbeing Support Exceptionally low staff turnover, with a family feel environment If you wish to be considered for this role, please email your cv to (url removed) or call me to discuss on (phone number removed). If you have not heard from us within three weeks of submitting your application, please assume that your application has been unsuccessful on this occasion. We thank you for your interest and encourage you to apply for future opportunities.
May 22, 2026
Full time
Job Title: Project Support Location: Kings Norton, Birmingham Reports to: Project Support Manager Summary of Position: Provide project, event and administrative support to Project Management Team. Position Details: Office based, full time position Monday to Friday - 8am - 5.30pm (shift Patterns include 08:00am till 16:30pm and 09:00am till 17:30pm) with 1 hour lunch break Salary: £29-32K My client are a fast-growing AV company, established for 22 years, and are looking for a Project Support Coordinator to join the Project Support Team. The role is an integral part of the company, supporting Project Managers to deliver unforgettable events around the globe. The fast paced nature of the role, would suit an applicant who enjoys working to deadlines, has strong organisational and communication skills. Responsibilities Project manager support Working with the Project Management and Admin Team to book and manage freelance crew and logistics. Using the PSP Portal System for management of jobs. Booking local crew, vans and trucks. Supporting the Project Management team with client requests. Entering purchase orders / invoices onto Rental system. Organising crew logistics: floats, PD's, crew food, crew cars, flights, accommodation. Arranging cross hire of equipment as required. Admin support Answering phones and ensuring efficient handling of enquiries and messages. Meeting & greeting visitors. Ensuring all in house stationery and clothing stocks are maintained. Sorting post / parcel delivery & collection. Maintaining PSP Portal. Maintaining Driver Mandate database Requirements & skills Good communication Background in either; logistics, operations, planning Time management skills IT Skills: Microsoft Office Suite. Training will be provided for Internal software. Be able to work within a fast-paced environment with sometimes tight deadlines Basic Awareness of Health & Safety protocols Ability to deliver projects on time and prioritise workload Ambition, flexibility, confidence, and a proactive approach. A willingness to take on responsibility and use initiative. High attention to detail Driving License Benefits Bonus structure - paid twice yearly; July and Dec Stakeholder pension 25 days holiday plus 8 bank holidays Xmas shut down - must save 2 days Training provided where needed Health & Wellbeing Support Exceptionally low staff turnover, with a family feel environment If you wish to be considered for this role, please email your cv to (url removed) or call me to discuss on (phone number removed). If you have not heard from us within three weeks of submitting your application, please assume that your application has been unsuccessful on this occasion. We thank you for your interest and encourage you to apply for future opportunities.
Universal Business Team
Field Service Manager
Universal Business Team Worcester, Worcestershire
Salary: (phone number removed) Basic (DOE) Hours: Mon-Fri - 8am - 4.30pm Based in Worcester with occasional travel to sites. Car / Allowance Company Bonus We're looking for a hands-on Field Service Manager to lead and elevate our client's Field Service and Technical Support function. This is a key leadership role responsible for driving performance, improving service delivery and ensuring an exceptional customer experience. You'll manage a team of Field Service Engineers, take ownership of day-to-day operations, and act as the escalation point for complex technical issues, combining strong leadership with real technical expertise. What You'll Do Lead, coach and develop a large team of nationwide Field Service Engineers, driving performance and accountability Own day-to-day service operations, ensuring SLA delivery, efficiency and high customer satisfaction Manage technical escalations, resolving complex issues quickly and professionally Oversee installation projects nationwide, ensuring deadlines and installation targets are met. Allocate workloads and prioritise jobs to maximise responsiveness and uptime Identify trends, recurring issues and opportunities for continuous improvement Work closely with customers and internal stakeholders to deliver a best-in-class service Deliver training and upskilling across the team Track performance metrics and use data to improve service delivery Requirements Proven experience in field service engineering, with demonstrable leadership experience Commercially aware, customer-focused and solutions-driven Confident managing escalations and high-pressure situations Strong organisational, communication and problem-solving skills Experience with service systems (CRM/ERP) and performance reporting Engineering degree or equivalent (Electrical/Mechanical preferred) Why Join High-impact leadership role with real ownership Opportunity to shape and improve service operations Work in a fast-paced, customer-focused environment Benefits (phone number removed) Basic (DOE) Based in Worcester with occasional travel to sites. Car / Allowance Company Bonuses IND25
May 22, 2026
Full time
Salary: (phone number removed) Basic (DOE) Hours: Mon-Fri - 8am - 4.30pm Based in Worcester with occasional travel to sites. Car / Allowance Company Bonus We're looking for a hands-on Field Service Manager to lead and elevate our client's Field Service and Technical Support function. This is a key leadership role responsible for driving performance, improving service delivery and ensuring an exceptional customer experience. You'll manage a team of Field Service Engineers, take ownership of day-to-day operations, and act as the escalation point for complex technical issues, combining strong leadership with real technical expertise. What You'll Do Lead, coach and develop a large team of nationwide Field Service Engineers, driving performance and accountability Own day-to-day service operations, ensuring SLA delivery, efficiency and high customer satisfaction Manage technical escalations, resolving complex issues quickly and professionally Oversee installation projects nationwide, ensuring deadlines and installation targets are met. Allocate workloads and prioritise jobs to maximise responsiveness and uptime Identify trends, recurring issues and opportunities for continuous improvement Work closely with customers and internal stakeholders to deliver a best-in-class service Deliver training and upskilling across the team Track performance metrics and use data to improve service delivery Requirements Proven experience in field service engineering, with demonstrable leadership experience Commercially aware, customer-focused and solutions-driven Confident managing escalations and high-pressure situations Strong organisational, communication and problem-solving skills Experience with service systems (CRM/ERP) and performance reporting Engineering degree or equivalent (Electrical/Mechanical preferred) Why Join High-impact leadership role with real ownership Opportunity to shape and improve service operations Work in a fast-paced, customer-focused environment Benefits (phone number removed) Basic (DOE) Based in Worcester with occasional travel to sites. Car / Allowance Company Bonuses IND25

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