2x Service Desk Engineer (2nd Line) London - £38,000 - Hybrid Working! We re currently partnering with a high performing, globally recognised Managed Service Provider to recruit two experienced 2nd Line Service Desk Engineers. This is a fantastic opportunity to join a business known for delivering premium IT services and building long-term client partnerships. If you thrive in a fast-paced MSP environment and enjoy combining remote support with client facing work, this could be a great fit. The Role As a 2nd Line Service Desk Engineer, you ll play a key role within a busy Service Delivery team, providing both remote and on-site support to a wide client base. You ll be responsible for resolving escalated issues, maintaining high service standards, and contributing to continuous improvement across client environments. Key Responsibilities Resolve 2nd line and escalated IT support tickets within SLA Troubleshoot issues across infrastructure, cloud, and end-user environments Provide on-site support during scheduled client visits Monitor and resolve alerts from system monitoring tools (NOC tickets) Communicate effectively with end-users and stakeholders throughout ticket lifecycle Maintain accurate documentation and update knowledge base articles Identify recurring issues and contribute to long-term solutions Work closely with third-party vendors to resolve technical issues Support and mentor 1st Line Engineers Stay up to date with emerging technologies and cyber security trends What We re Looking For Minimum 2+ years experience in a 2nd Line IT Support role (ideally within an MSP) Strong customer-facing and communication skills Experience providing face-to-face client support Solid technical experience across: Windows Server (On-Prem & Azure) Active Directory, Group Policy, Office 365 & SharePoint Microsoft Exchange Virtualisation (Hyper-V, VMware, WVD) Backup & Disaster Recovery solutions Cyber Security (MFA, EDR, AV, Incident Response) Networking (TCP/IP, DNS, DHCP, LAN/WAN) Windows & macOS environments Experience supporting mobile devices Strong troubleshooting and problem-solving ability Passion for learning and gaining certifications Why Apply? Join a top-tier MSP with a strong industry reputation Exposure to a wide variety of technologies and client environments Clear opportunities for training, certifications, and progression Hybrid working model with a mix of office, remote, and client interaction Supportive, collaborative team culture The client is looking to fill this opportunity immediately, so please apply ASAP or feel free to drop me an email with any questions to . com. SER-IN
May 16, 2026
Full time
2x Service Desk Engineer (2nd Line) London - £38,000 - Hybrid Working! We re currently partnering with a high performing, globally recognised Managed Service Provider to recruit two experienced 2nd Line Service Desk Engineers. This is a fantastic opportunity to join a business known for delivering premium IT services and building long-term client partnerships. If you thrive in a fast-paced MSP environment and enjoy combining remote support with client facing work, this could be a great fit. The Role As a 2nd Line Service Desk Engineer, you ll play a key role within a busy Service Delivery team, providing both remote and on-site support to a wide client base. You ll be responsible for resolving escalated issues, maintaining high service standards, and contributing to continuous improvement across client environments. Key Responsibilities Resolve 2nd line and escalated IT support tickets within SLA Troubleshoot issues across infrastructure, cloud, and end-user environments Provide on-site support during scheduled client visits Monitor and resolve alerts from system monitoring tools (NOC tickets) Communicate effectively with end-users and stakeholders throughout ticket lifecycle Maintain accurate documentation and update knowledge base articles Identify recurring issues and contribute to long-term solutions Work closely with third-party vendors to resolve technical issues Support and mentor 1st Line Engineers Stay up to date with emerging technologies and cyber security trends What We re Looking For Minimum 2+ years experience in a 2nd Line IT Support role (ideally within an MSP) Strong customer-facing and communication skills Experience providing face-to-face client support Solid technical experience across: Windows Server (On-Prem & Azure) Active Directory, Group Policy, Office 365 & SharePoint Microsoft Exchange Virtualisation (Hyper-V, VMware, WVD) Backup & Disaster Recovery solutions Cyber Security (MFA, EDR, AV, Incident Response) Networking (TCP/IP, DNS, DHCP, LAN/WAN) Windows & macOS environments Experience supporting mobile devices Strong troubleshooting and problem-solving ability Passion for learning and gaining certifications Why Apply? Join a top-tier MSP with a strong industry reputation Exposure to a wide variety of technologies and client environments Clear opportunities for training, certifications, and progression Hybrid working model with a mix of office, remote, and client interaction Supportive, collaborative team culture The client is looking to fill this opportunity immediately, so please apply ASAP or feel free to drop me an email with any questions to . com. SER-IN
Our client, a leading organisation in the Defence & Security sector, is seeking a dedicated and dynamic Field Service Engineer to join their team on a permanent basis. This role plays a crucial part in maintaining and supporting high-quality systems for customers within the UK and internationally, with a primary focus on defence and national security. Key Responsibilities: Engineering visits (preventive and corrective): Maintain, patch, update, and audit customer systems and products. Perform corrective maintenance and repairs to resolve customer issues. Support military exercises, demonstrations, and testing. Assist with customer acceptance testing of new deliveries/products. Deliver operator and maintainer training. Remote support: Provide 1st/2nd line support via the service desk for logged customer issues. Join an on-call 24/7 rota, with the possibility of attending customer sites at short notice. Infrastructure and Network support: Install, configure, and maintain Windows Server environments (2016/2019/2022). Configure and manage firewall platforms (hardware and software-based). Maintain virtualised environments using platforms such as VMware ESXi and Microsoft Hyper-V. Customer Repairs (RMAs): Perform root cause analysis using logical and methodical approaches. Document corrective actions, summarise parts required, and create necessary reports and certificates. Job Requirements: Degree or HND/HNC qualified in an engineering discipline. Experience in Electronic Warfare Previous demonstrable experience of supporting hardware and infrastructure in the military sector. Understanding of LAN, WAN, and VLAN architectures; network hardware; firewalls; hypervisor; and Windows/Linux configuration and management. Knowledge of Crypto devices and experience in maintaining equipment in live environments. Understanding of hardware lifecycle management, upgrades, and capacity expansion planning and execution. Experience in service support of low volume, high-value products and systems in highly regulated environments. Awareness of ITIL (v3 or v4) best practices. Full UK driving licence. Benefits: Competitive salary. Additional flexible benefits covering health, wellbeing, savings, protection, and leisure. A supportive community with groups sharing various interests and passions. A commitment to Equal Opportunity, Diversity, and Inclusion. Eligibility for DV clearance (residing in the UK for the last 10 years). Our client provides a friendly, creative, and inclusive environment supporting a diverse workforce and those with additional needs. If you are a driven Field Service Engineer passionate about defence and security and looking to contribute to meaningful projects, we would love to hear from you. Apply now to join our client's innovative team.
May 16, 2026
Full time
Our client, a leading organisation in the Defence & Security sector, is seeking a dedicated and dynamic Field Service Engineer to join their team on a permanent basis. This role plays a crucial part in maintaining and supporting high-quality systems for customers within the UK and internationally, with a primary focus on defence and national security. Key Responsibilities: Engineering visits (preventive and corrective): Maintain, patch, update, and audit customer systems and products. Perform corrective maintenance and repairs to resolve customer issues. Support military exercises, demonstrations, and testing. Assist with customer acceptance testing of new deliveries/products. Deliver operator and maintainer training. Remote support: Provide 1st/2nd line support via the service desk for logged customer issues. Join an on-call 24/7 rota, with the possibility of attending customer sites at short notice. Infrastructure and Network support: Install, configure, and maintain Windows Server environments (2016/2019/2022). Configure and manage firewall platforms (hardware and software-based). Maintain virtualised environments using platforms such as VMware ESXi and Microsoft Hyper-V. Customer Repairs (RMAs): Perform root cause analysis using logical and methodical approaches. Document corrective actions, summarise parts required, and create necessary reports and certificates. Job Requirements: Degree or HND/HNC qualified in an engineering discipline. Experience in Electronic Warfare Previous demonstrable experience of supporting hardware and infrastructure in the military sector. Understanding of LAN, WAN, and VLAN architectures; network hardware; firewalls; hypervisor; and Windows/Linux configuration and management. Knowledge of Crypto devices and experience in maintaining equipment in live environments. Understanding of hardware lifecycle management, upgrades, and capacity expansion planning and execution. Experience in service support of low volume, high-value products and systems in highly regulated environments. Awareness of ITIL (v3 or v4) best practices. Full UK driving licence. Benefits: Competitive salary. Additional flexible benefits covering health, wellbeing, savings, protection, and leisure. A supportive community with groups sharing various interests and passions. A commitment to Equal Opportunity, Diversity, and Inclusion. Eligibility for DV clearance (residing in the UK for the last 10 years). Our client provides a friendly, creative, and inclusive environment supporting a diverse workforce and those with additional needs. If you are a driven Field Service Engineer passionate about defence and security and looking to contribute to meaningful projects, we would love to hear from you. Apply now to join our client's innovative team.
2nd line support Permanent - Hybrid On behalf of a key client we are looking for a 2nd Line Engineer to join an established Bristol-based team known for its strong engineering discipline and high-quality service. If you want a role where you aren't just a "ticket-closer" but a mentor and a key contributor to technical processes, this is for you. The Role As a Tier-2 escalation engineer, you will own the resolution of complex issues that go beyond the initial support desk. You'll be working within a modern tech stack (Microsoft 365, Azure, Intune, and high-level networking) to support a diverse SME customer base. Key responsibilities include: Technical Escalations: Resolving complex issues across M365 (Exchange, SharePoint, Teams), Intune, and Entra ID. Infrastructure & Networking: Troubleshooting firewall rules, VPNs, VLANs, and hybrid identity setups. Mentorship: Supporting 1st line and apprentice engineers through pair-troubleshooting and knowledge transfer. Continuous Improvement: Identifying recurring ticket patterns and authoring runbooks to improve team efficiency. Who You Are Experience: 2+ years in an MSP 2nd line role or a senior in-house IT support position. M365 Mastery: Proficient in admin tasks; certifications like MS-900 are expected, while MS-102 or endpoint admin certs are highly preferred. Networking Knowledge: Solid understanding of DNS, DHCP, and firewalls (experience with Aruba, Ubiquiti, or DrayTek is a plus). Tooling: Familiarity with PSA/RMM tools like HaloPSA and Datto (or equivalents like ConnectWise or NinjaOne). Communication: Calm, clear, and professional written communication skills.
May 15, 2026
Full time
2nd line support Permanent - Hybrid On behalf of a key client we are looking for a 2nd Line Engineer to join an established Bristol-based team known for its strong engineering discipline and high-quality service. If you want a role where you aren't just a "ticket-closer" but a mentor and a key contributor to technical processes, this is for you. The Role As a Tier-2 escalation engineer, you will own the resolution of complex issues that go beyond the initial support desk. You'll be working within a modern tech stack (Microsoft 365, Azure, Intune, and high-level networking) to support a diverse SME customer base. Key responsibilities include: Technical Escalations: Resolving complex issues across M365 (Exchange, SharePoint, Teams), Intune, and Entra ID. Infrastructure & Networking: Troubleshooting firewall rules, VPNs, VLANs, and hybrid identity setups. Mentorship: Supporting 1st line and apprentice engineers through pair-troubleshooting and knowledge transfer. Continuous Improvement: Identifying recurring ticket patterns and authoring runbooks to improve team efficiency. Who You Are Experience: 2+ years in an MSP 2nd line role or a senior in-house IT support position. M365 Mastery: Proficient in admin tasks; certifications like MS-900 are expected, while MS-102 or endpoint admin certs are highly preferred. Networking Knowledge: Solid understanding of DNS, DHCP, and firewalls (experience with Aruba, Ubiquiti, or DrayTek is a plus). Tooling: Familiarity with PSA/RMM tools like HaloPSA and Datto (or equivalents like ConnectWise or NinjaOne). Communication: Calm, clear, and professional written communication skills.
IT Field Engineer Home base: Cardiff or Bristol Coverage: Multiple Sites (UK) £35,700 per year + up to 15% annual bonus + ECOS Car 45 hours per week Renault Retail Group is looking for a supportive and proactive IT Field Engineer to join our friendly UK IT team. You ll help keep our technology running smoothly across more than 18 retail locations, working with modern systems, helpful colleagues and a brand that values professionalism and collaboration. What You ll Do You ll play an important role in delivering reliable IT services across our dealerships. Day?to?day, you will: Provide field?based IT support to regional teams and retail locations. Resolve technical issues on?site in a calm, clear and professional manner. Deploy desktops, laptops, telephony and end?user devices for installations, upgrades and routine needs. Create and manage rollout plans with international teams and external suppliers. Document technical workflows, configurations and business processes clearly and accurately. Identify opportunities to improve processes and work with the IT/IS Manager to introduce efficient and compliant solutions. Deliver 1st, 2nd and 3rd line support, escalating complex cases when appropriate. Handle helpdesk tickets, emails and telephone queries. Test hardware, software and configuration changes to ensure stability and minimise disruption. Provide input on emerging technologies, including SD?WAN, next?generation firewalls and cloud connectivity solutions. Support planned maintenance activities, which may occasionally take place outside standard hours. Complete daily system health checks and routine maintenance. Manage IT assets, stock control and equipment lifecycle on site. Field Engineering activities include: Regular travel between multiple retail locations, including short?notice visits. Using strong organisational skills to manage site visits, tasks and changing priorities. Diagnosing and resolving hardware, software and basic network connectivity issues. Supporting site technologies such as printers, POS systems and handheld devices. Following structured change management processes for updates and fixes. Coordinating internal and external resources for IT?related work. Assisting with installation, configuration and maintenance of routers, switches and firewalls. Supporting VPN configuration and connectivity troubleshooting. Carrying out routine network administration under guidance. Working with zoning concepts such as DMZ. Handling LAN and Wi?Fi troubleshooting, including coverage checks and equipment replacement. Managing Wi?Fi technologies at a basic operational level. Producing clear technical documentation, diagrams and procedures. Territory and Travel This role has a defined primary territory, with additional travel requirements across the wider business: Your usual territory will be our dealerships in South Wales (Cardiff and Swansea) and our six premises in Bristol. You will also make reasonably frequent visits to: Our dealerships in Greater London Dealerships in the Home Counties Our dealership in Bolton, Greater Manchester There will also be occasional visits to closely related partner organisations. Because this role involves regular travel across Bristol and South Wales, we are especially interested in candidates who live locally or within easy commuting distance of these areas, as this helps support consistent and efficient site coverage. What We re Looking For We re looking for someone who is organised, customer?focused and comfortable working independently across multiple sites. Skills and experience that will help you succeed include: Previous IT field support or hands?on technical experience. Strong knowledge of Microsoft Office and Microsoft 365. Experience managing vendors and service partners. Experience supporting or coordinating projects. A positive, clear and professional communication style. A structured approach to diagnosing issues and documenting work. A conceptual understanding of networking, including: SD?WAN, MPLS, routing Modern firewall technologies LAN and Wi?Fi environments DMZ zoning Familiarity with structured cabling, tracing, patching and identifying common faults. Desirable: Professional certifications (e.g., CompTIA, CCNA, ITIL) or equivalent experience. Experience working with frameworks such as PCI DSS, ISO 27001 or ITIL v4. Awareness of PCI DSS requirements. Licence Requirement A full UK driving licence is essential, and automatic?only licences are acceptable . Frequent travel between retail locations forms a core part of this role. Hours & Pay £35,700 per year Up to 15% annual bonus A tax?efficient ECOP / ECOS car after one month s service A standard demo car will be provided in the interim if needed (subject to normal BIK) 45 hours per week Generally 8:00am 6:00pm Monday to Friday with one hour for lunch Business mileage reimbursed Accommodation for overnight stays, along with other reasonable business expenses, will be reimbursed when agreed in advance with your line manager. Flexibility required depending on travel times or business needs Occasional on?call or out?of?hours cover may be required, sometimes including weekends or public holidays (typically 2 3 times per year, with potential increases during major projects) A company laptop and company mobile phone will be provided Company Benefits Pension scheme with life assurance Staff discounts on vehicles, parts, servicing, and accessories Access to our company loan car scheme for close family Share Incentive Scheme Mortgage and pension advice seminars Excellent manufacturer training and clear career development opportunities Cycle to Work scheme, including e?bikes Discounted gym membership Enhanced Maternity and Paternity policies Eye test voucher scheme 33 days annual leave including Bank Holidays (option to buy or sell additional days) How to Apply Apply online today and we ll be in touch soon. Raja Mallik from the Recruitment Team will contact shortlisted candidates. No agencies please.
May 15, 2026
Full time
IT Field Engineer Home base: Cardiff or Bristol Coverage: Multiple Sites (UK) £35,700 per year + up to 15% annual bonus + ECOS Car 45 hours per week Renault Retail Group is looking for a supportive and proactive IT Field Engineer to join our friendly UK IT team. You ll help keep our technology running smoothly across more than 18 retail locations, working with modern systems, helpful colleagues and a brand that values professionalism and collaboration. What You ll Do You ll play an important role in delivering reliable IT services across our dealerships. Day?to?day, you will: Provide field?based IT support to regional teams and retail locations. Resolve technical issues on?site in a calm, clear and professional manner. Deploy desktops, laptops, telephony and end?user devices for installations, upgrades and routine needs. Create and manage rollout plans with international teams and external suppliers. Document technical workflows, configurations and business processes clearly and accurately. Identify opportunities to improve processes and work with the IT/IS Manager to introduce efficient and compliant solutions. Deliver 1st, 2nd and 3rd line support, escalating complex cases when appropriate. Handle helpdesk tickets, emails and telephone queries. Test hardware, software and configuration changes to ensure stability and minimise disruption. Provide input on emerging technologies, including SD?WAN, next?generation firewalls and cloud connectivity solutions. Support planned maintenance activities, which may occasionally take place outside standard hours. Complete daily system health checks and routine maintenance. Manage IT assets, stock control and equipment lifecycle on site. Field Engineering activities include: Regular travel between multiple retail locations, including short?notice visits. Using strong organisational skills to manage site visits, tasks and changing priorities. Diagnosing and resolving hardware, software and basic network connectivity issues. Supporting site technologies such as printers, POS systems and handheld devices. Following structured change management processes for updates and fixes. Coordinating internal and external resources for IT?related work. Assisting with installation, configuration and maintenance of routers, switches and firewalls. Supporting VPN configuration and connectivity troubleshooting. Carrying out routine network administration under guidance. Working with zoning concepts such as DMZ. Handling LAN and Wi?Fi troubleshooting, including coverage checks and equipment replacement. Managing Wi?Fi technologies at a basic operational level. Producing clear technical documentation, diagrams and procedures. Territory and Travel This role has a defined primary territory, with additional travel requirements across the wider business: Your usual territory will be our dealerships in South Wales (Cardiff and Swansea) and our six premises in Bristol. You will also make reasonably frequent visits to: Our dealerships in Greater London Dealerships in the Home Counties Our dealership in Bolton, Greater Manchester There will also be occasional visits to closely related partner organisations. Because this role involves regular travel across Bristol and South Wales, we are especially interested in candidates who live locally or within easy commuting distance of these areas, as this helps support consistent and efficient site coverage. What We re Looking For We re looking for someone who is organised, customer?focused and comfortable working independently across multiple sites. Skills and experience that will help you succeed include: Previous IT field support or hands?on technical experience. Strong knowledge of Microsoft Office and Microsoft 365. Experience managing vendors and service partners. Experience supporting or coordinating projects. A positive, clear and professional communication style. A structured approach to diagnosing issues and documenting work. A conceptual understanding of networking, including: SD?WAN, MPLS, routing Modern firewall technologies LAN and Wi?Fi environments DMZ zoning Familiarity with structured cabling, tracing, patching and identifying common faults. Desirable: Professional certifications (e.g., CompTIA, CCNA, ITIL) or equivalent experience. Experience working with frameworks such as PCI DSS, ISO 27001 or ITIL v4. Awareness of PCI DSS requirements. Licence Requirement A full UK driving licence is essential, and automatic?only licences are acceptable . Frequent travel between retail locations forms a core part of this role. Hours & Pay £35,700 per year Up to 15% annual bonus A tax?efficient ECOP / ECOS car after one month s service A standard demo car will be provided in the interim if needed (subject to normal BIK) 45 hours per week Generally 8:00am 6:00pm Monday to Friday with one hour for lunch Business mileage reimbursed Accommodation for overnight stays, along with other reasonable business expenses, will be reimbursed when agreed in advance with your line manager. Flexibility required depending on travel times or business needs Occasional on?call or out?of?hours cover may be required, sometimes including weekends or public holidays (typically 2 3 times per year, with potential increases during major projects) A company laptop and company mobile phone will be provided Company Benefits Pension scheme with life assurance Staff discounts on vehicles, parts, servicing, and accessories Access to our company loan car scheme for close family Share Incentive Scheme Mortgage and pension advice seminars Excellent manufacturer training and clear career development opportunities Cycle to Work scheme, including e?bikes Discounted gym membership Enhanced Maternity and Paternity policies Eye test voucher scheme 33 days annual leave including Bank Holidays (option to buy or sell additional days) How to Apply Apply online today and we ll be in touch soon. Raja Mallik from the Recruitment Team will contact shortlisted candidates. No agencies please.
Gregory Martin International Limited
Rochford, Essex
CNC Miller Salary - up to £35K, plus pension, Health, Life Assurance and other benefits. Working hours: Monday to Thursday 37 hour week Location - Near Southend-on-Sea CNC Miller Programmer, Setter and Operator 3 & 4 axis. Our client has an excellent opportunity for a CNC Miller Programme, Setter, and Operator. You must be experienced in the aerospace engineering sector, working with high tolerance parts. You will be required to program, set, and run a variety of 1st operation machine tools, CNC machines inclusive of mills, additional knowledge of fixed and/or sliding heads desirable, in line with health and safety legislation. Responsible for coordination of programming and setting to point of satisfactory first off and review current product ranges to improve efficiency of manufacture. You should be confident working with Tufnol, and all other metals. You must be able to program, set and run mills including Bridgeport and Haas Mills. You should have experience and strong knowledge of Heidenheim and Fanuc controls and must be able to complete programming to completion of parts. Core Skills/Attributes needed re role of CNC Miller: Strong understanding of aerospace standards. Programme, Set and Run Mills (including HAAS and Bridgeport) Desirable: Run, Set 1st and 2nd Ops machining tools. Ability to interpret engineering drawings and specifications. Strong measurement skills using varied tooling. Attention to detail, including numeracy, and quality performance. Purpose of the role: Programme, Set and Run 1st Operations CNC Mills (Including Bridgeport Vertical Mill with Heinenahim Controls and Haas Mill with Fanuc controls) Desirable: Able to set and Run CNC machines including fixed head, sliding head, Lathes and Bar feeders (including Dooson, Hardinge, Mori and Star) Support as required, with set and run 2nd Operations machinery safely - thread rollers, grinding, part markers, drill banks, depitching presses, torque testers and deburrers (manual/rotary etc). Work confidently with material from Aluminium, stainless steels, and Inconel. Coordination of all programming and setting activities, coordinating with other existing setters. Carry out first-off and job run inspection of 2nd Op Machine parts Carry out first-off buddy checks and job run inspection of 1st and 2nd Operations machine parts. Reduce scrap/rework reporting back efficiencies to the Production Manager. Manufacture good quality products in line with agreed standards and quality procedures. CNC Miller
May 15, 2026
Full time
CNC Miller Salary - up to £35K, plus pension, Health, Life Assurance and other benefits. Working hours: Monday to Thursday 37 hour week Location - Near Southend-on-Sea CNC Miller Programmer, Setter and Operator 3 & 4 axis. Our client has an excellent opportunity for a CNC Miller Programme, Setter, and Operator. You must be experienced in the aerospace engineering sector, working with high tolerance parts. You will be required to program, set, and run a variety of 1st operation machine tools, CNC machines inclusive of mills, additional knowledge of fixed and/or sliding heads desirable, in line with health and safety legislation. Responsible for coordination of programming and setting to point of satisfactory first off and review current product ranges to improve efficiency of manufacture. You should be confident working with Tufnol, and all other metals. You must be able to program, set and run mills including Bridgeport and Haas Mills. You should have experience and strong knowledge of Heidenheim and Fanuc controls and must be able to complete programming to completion of parts. Core Skills/Attributes needed re role of CNC Miller: Strong understanding of aerospace standards. Programme, Set and Run Mills (including HAAS and Bridgeport) Desirable: Run, Set 1st and 2nd Ops machining tools. Ability to interpret engineering drawings and specifications. Strong measurement skills using varied tooling. Attention to detail, including numeracy, and quality performance. Purpose of the role: Programme, Set and Run 1st Operations CNC Mills (Including Bridgeport Vertical Mill with Heinenahim Controls and Haas Mill with Fanuc controls) Desirable: Able to set and Run CNC machines including fixed head, sliding head, Lathes and Bar feeders (including Dooson, Hardinge, Mori and Star) Support as required, with set and run 2nd Operations machinery safely - thread rollers, grinding, part markers, drill banks, depitching presses, torque testers and deburrers (manual/rotary etc). Work confidently with material from Aluminium, stainless steels, and Inconel. Coordination of all programming and setting activities, coordinating with other existing setters. Carry out first-off and job run inspection of 2nd Op Machine parts Carry out first-off buddy checks and job run inspection of 1st and 2nd Operations machine parts. Reduce scrap/rework reporting back efficiencies to the Production Manager. Manufacture good quality products in line with agreed standards and quality procedures. CNC Miller
Field Service Engineer (Defence/Secure Environments) Location: Woking (with some travel) Salary: Competitive + benefits We're looking for a Field Service Engineer to support and maintain advanced technical systems across secure and defence environments in the UK and internationally. This is a hands-on role working at the forefront of complex systems, combining elements of IT infrastructure, networking, and electronic warfare technology. The Role You'll play a key role in delivering high-quality technical support to customers, both on-site and remotely. This will include maintaining, repairing, and upgrading systems, supporting live environments, and ensuring equipment performs reliably in critical scenarios. Key Responsibilities Carry out on-site maintenance, upgrades, and repairs of complex systems Support customer environments during exercises, trials, and deployments Provide 1st/2nd line remote support for technical issues Install, configure, and maintain IT infrastructure (Windows Server, virtualisation, networks) Diagnose faults and perform root cause analysis on hardware and systems Support system acceptance, testing, and training activities Participate in an on-call rota for urgent support requirements What We're Looking For Experience supporting technical systems in defence or secure environments Background in electronic warfare, RF systems, or similar technologies Strong understanding of IT infrastructure (Servers, networks, virtualisation) Experience working with Windows/Linux environments Knowledge of LAN/WAN/VLAN networking and Firewalls Ability to troubleshoot complex systems and perform hardware diagnostics Awareness of working in highly regulated, safety-critical environments Desirable Military background (eg signals, communications, EW) Knowledge of cryptographic systems Experience with MoD environments and processes Other Requirements Full UK driving licence Willingness to travel on occasion Eligibility for DV clearance (UK nationals only) Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
May 15, 2026
Full time
Field Service Engineer (Defence/Secure Environments) Location: Woking (with some travel) Salary: Competitive + benefits We're looking for a Field Service Engineer to support and maintain advanced technical systems across secure and defence environments in the UK and internationally. This is a hands-on role working at the forefront of complex systems, combining elements of IT infrastructure, networking, and electronic warfare technology. The Role You'll play a key role in delivering high-quality technical support to customers, both on-site and remotely. This will include maintaining, repairing, and upgrading systems, supporting live environments, and ensuring equipment performs reliably in critical scenarios. Key Responsibilities Carry out on-site maintenance, upgrades, and repairs of complex systems Support customer environments during exercises, trials, and deployments Provide 1st/2nd line remote support for technical issues Install, configure, and maintain IT infrastructure (Windows Server, virtualisation, networks) Diagnose faults and perform root cause analysis on hardware and systems Support system acceptance, testing, and training activities Participate in an on-call rota for urgent support requirements What We're Looking For Experience supporting technical systems in defence or secure environments Background in electronic warfare, RF systems, or similar technologies Strong understanding of IT infrastructure (Servers, networks, virtualisation) Experience working with Windows/Linux environments Knowledge of LAN/WAN/VLAN networking and Firewalls Ability to troubleshoot complex systems and perform hardware diagnostics Awareness of working in highly regulated, safety-critical environments Desirable Military background (eg signals, communications, EW) Knowledge of cryptographic systems Experience with MoD environments and processes Other Requirements Full UK driving licence Willingness to travel on occasion Eligibility for DV clearance (UK nationals only) Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
2nd Line engineer - 5 days onsite We are looking for an experienced 1st/2nd Line engineer to join our client on a permanent basis 5 days a week onsite. Key Skills 1st/2nd line IT support skills and very strong troubleshooting skills Managed Service provider or demonstrable experience in a similar role providing desk-side and remote support to users with varying degrees of computer literacy Experience in the installation, configuration and support of desktop/laptops, various types of peripheral hardware (including printers, smartphones and tablets) Proven knowledge and demonstrated experience in the operation & administration of Google Workspace. Experience with Microsoft 365 would also be an advantage Demonstrated experience of managing tablets/mobiles and Windows 10/11 devices with Intune or equivalent Strong knowledge of Windows 10 and MAC operating systems Good networking fundamental skills including LAN, WAN, VPN, Routers, Firewalls Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
May 15, 2026
Full time
2nd Line engineer - 5 days onsite We are looking for an experienced 1st/2nd Line engineer to join our client on a permanent basis 5 days a week onsite. Key Skills 1st/2nd line IT support skills and very strong troubleshooting skills Managed Service provider or demonstrable experience in a similar role providing desk-side and remote support to users with varying degrees of computer literacy Experience in the installation, configuration and support of desktop/laptops, various types of peripheral hardware (including printers, smartphones and tablets) Proven knowledge and demonstrated experience in the operation & administration of Google Workspace. Experience with Microsoft 365 would also be an advantage Demonstrated experience of managing tablets/mobiles and Windows 10/11 devices with Intune or equivalent Strong knowledge of Windows 10 and MAC operating systems Good networking fundamental skills including LAN, WAN, VPN, Routers, Firewalls Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
1st Line Support Engineer (MSP) Up to £28K + Company Benefits Hybrid - Northampton As a 1st Line engineer, you will be responsible for assisting in 1st Line team in overall operation & support for our customers. This will include supporting our customers with requests and incidents remotely. Additionally, you will be a point of contact for the main Service Desk Team supporting our workshop, Field, 2nd line & 3rd line teams during day-to-day operation. Working as part of a team you ll swiftly handle incoming calls to the Service Desk, effectively prioritising tickets to ensure technical queries are resolved quickly and customers remain satisfied. Job Role Responsibilities User Support and advice: 85% Answer all incoming calls to the Service Desk in a professional, confident, and timely manner Record all Service Request and Incidents within Bechtle s ITSM tool Handling escalated Service Requests, Incidents and where required escalate them to another resolver group Escalate matters in a timely manner if it becomes necessary Manage all technical cases effectively, ensuring clients are kept up to date with progress Supporting the Managed Service Operation Centre Ensuring client requests are handled quickly and efficiently Monitor the progress of any matters assigned to the Technical Team Monitor clients IT systems via the monitoring software Ensure that Job sheets are kept up to date and your time is recorded Act as a liaison between customers and technical escalation teams / 3rd parties Personal and Team Development: 10% Undertake ad-hoc projects as agreed with the Management team on behalf of Support Services that may involve site visits, customer meetings, or vendor management. Show an outward commitment to actively develop personal knowledge. Develop new documentation and procedures. Train and coach, members of the Managed Service Operation Centre to ensure that their knowledge grows with the role. Comply with Bechtle s standard working practices: 5% Comply with all company, department and customer policies and procedures to include attending team meetings and completion of administrative tasks. Experience Previous experience in an IT Operational/ Support environment is high desirable Knowledge and experience of various IT systems Experience in the following Bechtle pillars is highly desirable: Networking, Server, Storage, Modern Workplace, Security, Cloud and Document Solutions Experience in setting up and supporting of mobile devices Excellent customer service skills Relevant IT qualifications GCSEs in Maths and English or equivalent What we Offer Hybrid Working (3 days in/2 days out, after probation which is 3 months) £24,000 - £27,000 depending on experience Location close to the centre of Northampton with modern, up to date living space. Culture Social events, Supportive, Fun, Hard working o Perks Incentives (holidays, vouchers, lunches, spot prizes) Top of the range technology in office and for home working (laptops, screens, latest iPhone, etc) Subsidised health care/medical benefits Annual Leave 25-30 days plus B.H s + optional 2 weeks unpaid. Increases with time spent Progression Plan training & mentor programme.
May 15, 2026
Full time
1st Line Support Engineer (MSP) Up to £28K + Company Benefits Hybrid - Northampton As a 1st Line engineer, you will be responsible for assisting in 1st Line team in overall operation & support for our customers. This will include supporting our customers with requests and incidents remotely. Additionally, you will be a point of contact for the main Service Desk Team supporting our workshop, Field, 2nd line & 3rd line teams during day-to-day operation. Working as part of a team you ll swiftly handle incoming calls to the Service Desk, effectively prioritising tickets to ensure technical queries are resolved quickly and customers remain satisfied. Job Role Responsibilities User Support and advice: 85% Answer all incoming calls to the Service Desk in a professional, confident, and timely manner Record all Service Request and Incidents within Bechtle s ITSM tool Handling escalated Service Requests, Incidents and where required escalate them to another resolver group Escalate matters in a timely manner if it becomes necessary Manage all technical cases effectively, ensuring clients are kept up to date with progress Supporting the Managed Service Operation Centre Ensuring client requests are handled quickly and efficiently Monitor the progress of any matters assigned to the Technical Team Monitor clients IT systems via the monitoring software Ensure that Job sheets are kept up to date and your time is recorded Act as a liaison between customers and technical escalation teams / 3rd parties Personal and Team Development: 10% Undertake ad-hoc projects as agreed with the Management team on behalf of Support Services that may involve site visits, customer meetings, or vendor management. Show an outward commitment to actively develop personal knowledge. Develop new documentation and procedures. Train and coach, members of the Managed Service Operation Centre to ensure that their knowledge grows with the role. Comply with Bechtle s standard working practices: 5% Comply with all company, department and customer policies and procedures to include attending team meetings and completion of administrative tasks. Experience Previous experience in an IT Operational/ Support environment is high desirable Knowledge and experience of various IT systems Experience in the following Bechtle pillars is highly desirable: Networking, Server, Storage, Modern Workplace, Security, Cloud and Document Solutions Experience in setting up and supporting of mobile devices Excellent customer service skills Relevant IT qualifications GCSEs in Maths and English or equivalent What we Offer Hybrid Working (3 days in/2 days out, after probation which is 3 months) £24,000 - £27,000 depending on experience Location close to the centre of Northampton with modern, up to date living space. Culture Social events, Supportive, Fun, Hard working o Perks Incentives (holidays, vouchers, lunches, spot prizes) Top of the range technology in office and for home working (laptops, screens, latest iPhone, etc) Subsidised health care/medical benefits Annual Leave 25-30 days plus B.H s + optional 2 weeks unpaid. Increases with time spent Progression Plan training & mentor programme.
Solus Accident Repair Centres
Birchanger, Hertfordshire
Overview We are excited to offer you the opportunity to join our expanding Technology Business Unit asLevel 2IT Engineer. What You'll Be Doing : As a 2nd Line Support Engineer, you will handle escalations from 1st Line Support and consult 3rd Line Support for complex issues. You will provide advanced technical support for internal and external clients using our Evolve product, mentor 1st Line Engineers, and manage relationships with third-party suppliers. Responsibilities As our Solus IT Engineer you will: You will be an active member in the Solus Service Desk team, sharing and learning with others across the team. You will provide advanced troubleshooting and problem-solving skills across several areas of IT You'llprioritise tickets, balance call handling with ticket resolution, and ensure efficient incident and service request management. Responsible for the installation, configuration and ongoing support of IT systems and projects covering a range of areas. Provide on-call support based on a shift rota, covering P1 incidents 24/7. Raise concerns,risksand cyber incidents to the IT leadership team. Follow internal documentation to ensure consistency. Responsible for escalating issues appropriately and work collaboratively to resolve incidents. Qualifications Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
May 15, 2026
Full time
Overview We are excited to offer you the opportunity to join our expanding Technology Business Unit asLevel 2IT Engineer. What You'll Be Doing : As a 2nd Line Support Engineer, you will handle escalations from 1st Line Support and consult 3rd Line Support for complex issues. You will provide advanced technical support for internal and external clients using our Evolve product, mentor 1st Line Engineers, and manage relationships with third-party suppliers. Responsibilities As our Solus IT Engineer you will: You will be an active member in the Solus Service Desk team, sharing and learning with others across the team. You will provide advanced troubleshooting and problem-solving skills across several areas of IT You'llprioritise tickets, balance call handling with ticket resolution, and ensure efficient incident and service request management. Responsible for the installation, configuration and ongoing support of IT systems and projects covering a range of areas. Provide on-call support based on a shift rota, covering P1 incidents 24/7. Raise concerns,risksand cyber incidents to the IT leadership team. Follow internal documentation to ensure consistency. Responsible for escalating issues appropriately and work collaboratively to resolve incidents. Qualifications Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
IT Support Engineer Location: Liverpool (with travel to customer sites) Salary: £25,000 - £30,000 + benefits We're working with a growing managed services provider looking for an IT Support Engineer to deliver high-quality onsite and remote support to a varied customer base. This is a hands-on role suited to someone who enjoys working autonomously, solving problems end-to-end, and building strong client relationships. The Role You'll provide both onsite and remote support across multiple client environments, taking ownership of issues and ensuring a smooth end-user experience. Key responsibilities include: Delivering onsite support as part of a managed service offering Providing remote support via RDP/RDS and monitoring tools Diagnosing and resolving hardware, software and network issues Taking ownership of support tickets through to resolution Installing and configuring systems, devices and applications Maintaining accurate documentation and updating stakeholders on progress About You You'll already have experience in a client-facing 1st line or early 2nd line support role , with strong troubleshooting ability and confidence working independently on customer sites. Experience required: Active Directory, Group Policy, DNS and DHCP Microsoft 365 administration (including user provisioning) Windows 11 and Windows Server environments Network infrastructure (switches, routers, firewalls) Printer and peripheral setup Backup and endpoint protection solutions General network and system monitoring Exposure to AWS or other cloud platforms would be beneficial. Additional Requirements Full UK driving licence and access to a car Willingness to travel to customer sites (primarily regional, with occasional UK-wide travel) Why Apply? Varied client environments - no two days the same Strong exposure across infrastructure, networking and cloud Opportunity to progress into a more senior support or infrastructure role
May 15, 2026
Full time
IT Support Engineer Location: Liverpool (with travel to customer sites) Salary: £25,000 - £30,000 + benefits We're working with a growing managed services provider looking for an IT Support Engineer to deliver high-quality onsite and remote support to a varied customer base. This is a hands-on role suited to someone who enjoys working autonomously, solving problems end-to-end, and building strong client relationships. The Role You'll provide both onsite and remote support across multiple client environments, taking ownership of issues and ensuring a smooth end-user experience. Key responsibilities include: Delivering onsite support as part of a managed service offering Providing remote support via RDP/RDS and monitoring tools Diagnosing and resolving hardware, software and network issues Taking ownership of support tickets through to resolution Installing and configuring systems, devices and applications Maintaining accurate documentation and updating stakeholders on progress About You You'll already have experience in a client-facing 1st line or early 2nd line support role , with strong troubleshooting ability and confidence working independently on customer sites. Experience required: Active Directory, Group Policy, DNS and DHCP Microsoft 365 administration (including user provisioning) Windows 11 and Windows Server environments Network infrastructure (switches, routers, firewalls) Printer and peripheral setup Backup and endpoint protection solutions General network and system monitoring Exposure to AWS or other cloud platforms would be beneficial. Additional Requirements Full UK driving licence and access to a car Willingness to travel to customer sites (primarily regional, with occasional UK-wide travel) Why Apply? Varied client environments - no two days the same Strong exposure across infrastructure, networking and cloud Opportunity to progress into a more senior support or infrastructure role
2nd Line Engineer Loation: Remote (UK-based) with customer site visits as required Full-time Permanent Monday Friday, 9:00am 5:30pm Join a Growing Microsoft Cloud MSP Our client is a fast-growing Managed Service Provider helping businesses unlock the full potential of Microsoft Cloud technologies. Their services cover IT support, cyber security, and digital transformation, delivering modern solutions that help organisations work smarter and more securely. This is a business with ambitious plans, a collaborative culture, and a strong technical foundation. The team includes hands-on directors, an experienced Senior Engineer leading project delivery, a trusted outsourced service desk, and a network of specialist contractors. They re now looking for a proactive and customer-focused 2nd Line Engineer to help support their next stage of growth. The Opportunity This role is ideal for someone who enjoys variety, autonomy, and customer interaction. You ll work closely with the outsourced service desk, taking ownership of escalated support tickets while also delivering customer change requests, project work, and on-site installations. You ll collaborate directly with senior technical leadership and play an important role in improving systems, processes, and customer experience. Some weeks will involve regular customer site visits for project work or reactive support, while others will be fully remote. Key Responsibilities Resolve 1st and 2nd line escalated tickets end-to-end Deliver customer change requests including: Laptop setups User onboarding/offboarding SharePoint site creation Teams and mailbox configuration Support project delivery and on-site installations Attend customer sites for scheduled and reactive work Work alongside the Senior Engineer on escalations and complex issues Maintain clear technical documentation Identify opportunities to improve systems and processes Optional Growth into Technical Account Management For candidates interested in developing commercially, there s also the opportunity to support account management activities, including: Assisting the Account Manager Producing basic quotes for hardware and licensing Participating in technical customer discussions This is completely optional, but offers a genuine pathway for career progression and salary growth. Technologies You ll Work With Microsoft 365 (Exchange, Teams, SharePoint, Intune) Microsoft Defender for Office 365 & Defender for Business Microsoft Entra ID & Conditional Access Microsoft Azure basics Azure Virtual Desktop & Windows 365 Windows 10/11 & Windows Server Halo PSA Ninja RMM Asana Windows Autopilot About You You ll be someone who: Has strong communication and customer service skills Enjoys solving problems and learning new technologies Is proactive, organised, and driven to improve Is comfortable working both remotely and on customer sites Thrives in a fast-moving MSP environment Has an interest in AI tools and modern ways of working Essential Skills & Experience Minimum 2 years experience in a 2nd Line MSP role Strong Microsoft 365 administration experience Experience with Exchange, SharePoint, Teams, and Intune Working knowledge of Microsoft Entra ID & Conditional Access Good understanding of DNS, DHCP, VPNs, and firewalls Experience supporting Windows desktop and server environments Full UK driving licence and access to a vehicle Right to work in the UK Nice to Have: Experience using AI tools such as Microsoft Copilot or Claude Microsoft certifications (MS-900, AZ-900, SC-900, MS-102 etc.) Exposure to Azure IaaS, AVD, or Windows 365 Experience with Autopilot or Intune app packaging ITIL familiarity What s On Offer Competitive salary Generous holiday allowance Paid certifications and training Pension scheme Genuine progression opportunities into: 3rd Line Engineering Project Delivery Technical Account Management You ll be joining at an exciting stage of growth where your ideas, input, and development will genuinely matter.
May 15, 2026
Full time
2nd Line Engineer Loation: Remote (UK-based) with customer site visits as required Full-time Permanent Monday Friday, 9:00am 5:30pm Join a Growing Microsoft Cloud MSP Our client is a fast-growing Managed Service Provider helping businesses unlock the full potential of Microsoft Cloud technologies. Their services cover IT support, cyber security, and digital transformation, delivering modern solutions that help organisations work smarter and more securely. This is a business with ambitious plans, a collaborative culture, and a strong technical foundation. The team includes hands-on directors, an experienced Senior Engineer leading project delivery, a trusted outsourced service desk, and a network of specialist contractors. They re now looking for a proactive and customer-focused 2nd Line Engineer to help support their next stage of growth. The Opportunity This role is ideal for someone who enjoys variety, autonomy, and customer interaction. You ll work closely with the outsourced service desk, taking ownership of escalated support tickets while also delivering customer change requests, project work, and on-site installations. You ll collaborate directly with senior technical leadership and play an important role in improving systems, processes, and customer experience. Some weeks will involve regular customer site visits for project work or reactive support, while others will be fully remote. Key Responsibilities Resolve 1st and 2nd line escalated tickets end-to-end Deliver customer change requests including: Laptop setups User onboarding/offboarding SharePoint site creation Teams and mailbox configuration Support project delivery and on-site installations Attend customer sites for scheduled and reactive work Work alongside the Senior Engineer on escalations and complex issues Maintain clear technical documentation Identify opportunities to improve systems and processes Optional Growth into Technical Account Management For candidates interested in developing commercially, there s also the opportunity to support account management activities, including: Assisting the Account Manager Producing basic quotes for hardware and licensing Participating in technical customer discussions This is completely optional, but offers a genuine pathway for career progression and salary growth. Technologies You ll Work With Microsoft 365 (Exchange, Teams, SharePoint, Intune) Microsoft Defender for Office 365 & Defender for Business Microsoft Entra ID & Conditional Access Microsoft Azure basics Azure Virtual Desktop & Windows 365 Windows 10/11 & Windows Server Halo PSA Ninja RMM Asana Windows Autopilot About You You ll be someone who: Has strong communication and customer service skills Enjoys solving problems and learning new technologies Is proactive, organised, and driven to improve Is comfortable working both remotely and on customer sites Thrives in a fast-moving MSP environment Has an interest in AI tools and modern ways of working Essential Skills & Experience Minimum 2 years experience in a 2nd Line MSP role Strong Microsoft 365 administration experience Experience with Exchange, SharePoint, Teams, and Intune Working knowledge of Microsoft Entra ID & Conditional Access Good understanding of DNS, DHCP, VPNs, and firewalls Experience supporting Windows desktop and server environments Full UK driving licence and access to a vehicle Right to work in the UK Nice to Have: Experience using AI tools such as Microsoft Copilot or Claude Microsoft certifications (MS-900, AZ-900, SC-900, MS-102 etc.) Exposure to Azure IaaS, AVD, or Windows 365 Experience with Autopilot or Intune app packaging ITIL familiarity What s On Offer Competitive salary Generous holiday allowance Paid certifications and training Pension scheme Genuine progression opportunities into: 3rd Line Engineering Project Delivery Technical Account Management You ll be joining at an exciting stage of growth where your ideas, input, and development will genuinely matter.
Pay : 40,000.00 - 45,000.00 per year Position : IT Systems Administrator Where : Helston, Cornwall Salary : 40,000.00 - 45,000.00 Winners Recruitment are currently working with an innovative and highly specialised technology organisation based in Cornwall, who are looking to recruit an experienced IT Systems Administrator to join their growing team. This is an exciting opportunity for a hands-on IT professional with strong infrastructure, networking and systems administration experience to work within a technically advanced environment supporting critical business systems and technologies. The Role You will be responsible for providing day-to-day IT administration and technical support across business systems, end-user devices, servers, applications and network infrastructure, while also supporting ongoing IT projects and system improvements. The successful candidate will work across a wide range of technologies and play a key role in maintaining reliable, secure and efficient IT operations. Key Responsibilities Maintain and improve centralised computing platforms based on VMware, Windows Server and Active Directory Provide 1st and 2nd line support across hardware, software and network issues Troubleshoot and resolve technical issues to minimise downtime across the business Manage and maintain workstations, servers and associated IT hardware Support installation, configuration and maintenance of hardware and software systems Apply centralised updates across operating systems, antivirus platforms and applications Assist with network switching and routing administration Manage and support virtualisation environments including ESXi and Proxmox Support and maintain HPE hardware infrastructure Assist with Linux server administration including SLES environments Maintain system documentation, change controls and incident logs Identify recurring issues and recommend improvements or training opportunities Support implementation of new technologies, upgrades and infrastructure improvements Provide occasional IT support for onsite events, training sessions and conferences Participate in a shared 24-hour on-call rota Skills Experience Required Essential: Previous experience in an IT Administrator, Infrastructure Engineer or similar position Strong Microsoft 365 and Active Directory experience including: Entra Group Policy AD Connect Radius Server DHCP DNS Experience managing VMware virtualised environments Strong understanding of Microsoft desktop and server operating systems Knowledge of IP networking and network troubleshooting Excellent diagnostic and problem-solving abilities Understanding of IT security and data protection principles Strong communication and customer support skills Desirable : Linux administration experience Cisco IOS knowledge Experience with SharePoint Exposure to ESXi, Proxmox and HPE infrastructure This is a fantastic opportunity to join a forward-thinking organisation working within a highly technical and unique environment here in Cornwall.
May 15, 2026
Full time
Pay : 40,000.00 - 45,000.00 per year Position : IT Systems Administrator Where : Helston, Cornwall Salary : 40,000.00 - 45,000.00 Winners Recruitment are currently working with an innovative and highly specialised technology organisation based in Cornwall, who are looking to recruit an experienced IT Systems Administrator to join their growing team. This is an exciting opportunity for a hands-on IT professional with strong infrastructure, networking and systems administration experience to work within a technically advanced environment supporting critical business systems and technologies. The Role You will be responsible for providing day-to-day IT administration and technical support across business systems, end-user devices, servers, applications and network infrastructure, while also supporting ongoing IT projects and system improvements. The successful candidate will work across a wide range of technologies and play a key role in maintaining reliable, secure and efficient IT operations. Key Responsibilities Maintain and improve centralised computing platforms based on VMware, Windows Server and Active Directory Provide 1st and 2nd line support across hardware, software and network issues Troubleshoot and resolve technical issues to minimise downtime across the business Manage and maintain workstations, servers and associated IT hardware Support installation, configuration and maintenance of hardware and software systems Apply centralised updates across operating systems, antivirus platforms and applications Assist with network switching and routing administration Manage and support virtualisation environments including ESXi and Proxmox Support and maintain HPE hardware infrastructure Assist with Linux server administration including SLES environments Maintain system documentation, change controls and incident logs Identify recurring issues and recommend improvements or training opportunities Support implementation of new technologies, upgrades and infrastructure improvements Provide occasional IT support for onsite events, training sessions and conferences Participate in a shared 24-hour on-call rota Skills Experience Required Essential: Previous experience in an IT Administrator, Infrastructure Engineer or similar position Strong Microsoft 365 and Active Directory experience including: Entra Group Policy AD Connect Radius Server DHCP DNS Experience managing VMware virtualised environments Strong understanding of Microsoft desktop and server operating systems Knowledge of IP networking and network troubleshooting Excellent diagnostic and problem-solving abilities Understanding of IT security and data protection principles Strong communication and customer support skills Desirable : Linux administration experience Cisco IOS knowledge Experience with SharePoint Exposure to ESXi, Proxmox and HPE infrastructure This is a fantastic opportunity to join a forward-thinking organisation working within a highly technical and unique environment here in Cornwall.
CNC SETTER Southend-On-Sea, Essex £35,000 per annum Permanent position / Full time - 6:45am - 4:30pm Mon - Thurs Free parking on Site Benefits detailed with Noble Recruiting at interview stage We are working with an established Engineering company who are looking to grow their team internally with new contracts and workload increase and require an experienced CNC Setter / Programmer on their Milling side of the Operation. Job Role: Programme, Set and Run 1st Operations CNC Mills. Desirable: Able to set and Run CNC machines including fixed head, sliding head, Lathes and Bar feeders. Support as required, with set and run 2nd Operations machinery safely - thread rollers, grinding, part markers, drill banks, depitching presses, torque testers and deburrers (manual/rotary etc). Work confidently with various metals. Coordination of all programming and setting activities, coordinating with other existing setters. Carry out first-off and job run inspection of 2nd Op Machine parts . Carry out first-off buddy checks and job run inspection of 1st and 2nd Operations machine parts. Reduce scrap/rework reporting back efficiencies to the Production Manager. Maintain machine efficiency to ensure we comply with On Time Deliveries, Arrears, Parts Per Hour (PPH) and Key Performance Indicators (KPIs). Manufacture good quality products in line with agreed standards and quality procedures. Complete daily maintenance check sheets and cycle timesheets. Ensure a safe and clean working environment is always maintained. Person specification: Able to commute within or to Southend-On-Sea. Programme, Run, Set 1st and 2nd Ops machining tools. CNC setting experience is a must! (min. 3 years experience required). Set and Run Mills. Knowledge of HAAS & Bridgeport. Knowledge of Heinenahim and Fanuc Controls. Attention to detail, including numeracy, and quality performance. Ability to interpret engineering drawings and specifications. Experience of working in the Automotive / Aerospace or Defence Industries is desirable. Important Notice: Noble Recruiting Limited, based in Billericay, Essex, is an equal opportunities employer. With over 17 years of industry experience, we specialise in both permanent recruitment and the provision of temporary workers. By submitting your application, you consent to the processing of your personal data by Noble Recruiting Limited. For further details on how we manage applicant data, please refer to our Privacy Policy available on our website. Application Status: Due to the high volume of applications received, we regret that if you do not hear from us within 14 days, your application has not been successful on this occasion.
May 14, 2026
Full time
CNC SETTER Southend-On-Sea, Essex £35,000 per annum Permanent position / Full time - 6:45am - 4:30pm Mon - Thurs Free parking on Site Benefits detailed with Noble Recruiting at interview stage We are working with an established Engineering company who are looking to grow their team internally with new contracts and workload increase and require an experienced CNC Setter / Programmer on their Milling side of the Operation. Job Role: Programme, Set and Run 1st Operations CNC Mills. Desirable: Able to set and Run CNC machines including fixed head, sliding head, Lathes and Bar feeders. Support as required, with set and run 2nd Operations machinery safely - thread rollers, grinding, part markers, drill banks, depitching presses, torque testers and deburrers (manual/rotary etc). Work confidently with various metals. Coordination of all programming and setting activities, coordinating with other existing setters. Carry out first-off and job run inspection of 2nd Op Machine parts . Carry out first-off buddy checks and job run inspection of 1st and 2nd Operations machine parts. Reduce scrap/rework reporting back efficiencies to the Production Manager. Maintain machine efficiency to ensure we comply with On Time Deliveries, Arrears, Parts Per Hour (PPH) and Key Performance Indicators (KPIs). Manufacture good quality products in line with agreed standards and quality procedures. Complete daily maintenance check sheets and cycle timesheets. Ensure a safe and clean working environment is always maintained. Person specification: Able to commute within or to Southend-On-Sea. Programme, Run, Set 1st and 2nd Ops machining tools. CNC setting experience is a must! (min. 3 years experience required). Set and Run Mills. Knowledge of HAAS & Bridgeport. Knowledge of Heinenahim and Fanuc Controls. Attention to detail, including numeracy, and quality performance. Ability to interpret engineering drawings and specifications. Experience of working in the Automotive / Aerospace or Defence Industries is desirable. Important Notice: Noble Recruiting Limited, based in Billericay, Essex, is an equal opportunities employer. With over 17 years of industry experience, we specialise in both permanent recruitment and the provision of temporary workers. By submitting your application, you consent to the processing of your personal data by Noble Recruiting Limited. For further details on how we manage applicant data, please refer to our Privacy Policy available on our website. Application Status: Due to the high volume of applications received, we regret that if you do not hear from us within 14 days, your application has not been successful on this occasion.
Get Staffed Online Recruitment Limited
Reading, Berkshire
1st Line Support Technician Location: Reading, England (Hybrid Office based with 2 days' WFH after probation) Salary: £22,000 £27,500 per annum Working Hours: 9am 4pm (Monday to Friday; 32 hours per week) About Our Client Our client is a growing UK-based Managed Service Provider delivering proactive IT support, Microsoft 365, Azure, cybersecurity, and cloud solutions to small and medium-sized businesses. They pride themselves on exceptional customer service and technical excellence. The Opportunity Our client is looking for a motivated and customer-focused 1st Line Support Technician to join their friendly technical team in Reading. This is an excellent entry-to-mid level role for someone who enjoys solving technical problems and delivering outstanding support to clients. The successful candidate will be the first point of contact for their clients, handling incoming support requests, troubleshooting common IT issues, and ensuring every customer receives a fast, professional, and friendly service. Key Responsibilities: Provide first-line technical support to clients via phone, email, and the ticket system. Diagnose and resolve common issues with Microsoft 365, Windows, email, printers, networks, and general IT hardware / software. Log, manage, and update support tickets accurately and in a timely manner. Escalate complex issues to 2nd Line Engineers when required. Assist with user account setup, password resets, Office 365 administration, and basic troubleshooting. Deliver exceptional customer service and maintain high client satisfaction. Work collaboratively with the wider team to share knowledge and improve service delivery. Follow documented processes while suggesting improvements where appropriate. About You: At least one year of experience in a technical support or helpdesk role (IT or telecoms background welcomed). Experience handling inbound calls and managing support tickets. Good working knowledge of Microsoft technologies (Windows, Office 365, Outlook). Strong customer service mindset with a passion for solving problems and delivering great experiences. Excellent communication skills able to explain technical issues in simple terms. Ability to work well under pressure in a fast-paced environment. A genuine interest in technology and a desire to grow your IT career. What's on Offer: Competitive salary of £22,000 £27,500. Hybrid working full-time in the Reading office initially, with 2 days' work from home after successful probation. Full-time permanent contract (9am 4pm; Monday to Friday; 32 hours per week). Opportunity to develop IT skills and progress into 2nd line support. Ongoing training and certification support (Microsoft, CompTIA, etc.). Friendly, supportive team environment. Real opportunity to grow with a forward-thinking MSP. If you're enthusiastic, customer-oriented, and ready to start or build your career in IT support, our client would love to hear from you. Apply now by sending your CV.
May 14, 2026
Full time
1st Line Support Technician Location: Reading, England (Hybrid Office based with 2 days' WFH after probation) Salary: £22,000 £27,500 per annum Working Hours: 9am 4pm (Monday to Friday; 32 hours per week) About Our Client Our client is a growing UK-based Managed Service Provider delivering proactive IT support, Microsoft 365, Azure, cybersecurity, and cloud solutions to small and medium-sized businesses. They pride themselves on exceptional customer service and technical excellence. The Opportunity Our client is looking for a motivated and customer-focused 1st Line Support Technician to join their friendly technical team in Reading. This is an excellent entry-to-mid level role for someone who enjoys solving technical problems and delivering outstanding support to clients. The successful candidate will be the first point of contact for their clients, handling incoming support requests, troubleshooting common IT issues, and ensuring every customer receives a fast, professional, and friendly service. Key Responsibilities: Provide first-line technical support to clients via phone, email, and the ticket system. Diagnose and resolve common issues with Microsoft 365, Windows, email, printers, networks, and general IT hardware / software. Log, manage, and update support tickets accurately and in a timely manner. Escalate complex issues to 2nd Line Engineers when required. Assist with user account setup, password resets, Office 365 administration, and basic troubleshooting. Deliver exceptional customer service and maintain high client satisfaction. Work collaboratively with the wider team to share knowledge and improve service delivery. Follow documented processes while suggesting improvements where appropriate. About You: At least one year of experience in a technical support or helpdesk role (IT or telecoms background welcomed). Experience handling inbound calls and managing support tickets. Good working knowledge of Microsoft technologies (Windows, Office 365, Outlook). Strong customer service mindset with a passion for solving problems and delivering great experiences. Excellent communication skills able to explain technical issues in simple terms. Ability to work well under pressure in a fast-paced environment. A genuine interest in technology and a desire to grow your IT career. What's on Offer: Competitive salary of £22,000 £27,500. Hybrid working full-time in the Reading office initially, with 2 days' work from home after successful probation. Full-time permanent contract (9am 4pm; Monday to Friday; 32 hours per week). Opportunity to develop IT skills and progress into 2nd line support. Ongoing training and certification support (Microsoft, CompTIA, etc.). Friendly, supportive team environment. Real opportunity to grow with a forward-thinking MSP. If you're enthusiastic, customer-oriented, and ready to start or build your career in IT support, our client would love to hear from you. Apply now by sending your CV.
United Kingdom Job Description Posted Wednesday 25 March 2026 at 01:00 Position Title Reports to Microsoft Technical Support Manager Team Department Support Services PURPOSE OF JOB We are seeking an experienced and highly skilled Microsoft Azure 3rd Line Support Engineer to join our dynamic IT support team. The ideal candidate will be responsible for providing advanced technical support for Azure-based solutions, handling complex issues that elevate from the 1st and 2nd line support teams, and ensuring high availability and performance of our cloud infrastructure. Bytes are looking to expand their customer facing Microsoft Support Desk after yet another year of impressive growth. Bytes' collaborative and solution led approach means that our customers look to us to help them deliver and achieve. The Microsoft support team is integral to this approach and our success. Key to success will be to work as part of a close-knit team, with a customer centric service focus. You will be working closely with customers by providing day-to-day technical support, assisting, and contributing to overall technical governance and leadership, technical excellence, and continual service improvement. Communication and collaboration are paramount to this role, you will work closely with a variety of internal and external business and will be continually engaged and collaborating with our clients. KEY RESPONSIBILITIES Take ownership of request raised by Bytes CSP clients or CSP resellers related to their Azure environment affecting any/all azure services and manage until a resolution has been found. Provide prompt and accurate feedback to customers or CSP resellers and assure the client feels included throughout the lifecycle of the ticket by maintaining contact via phone/email/Teams. Provide direct 3rd line escalation for Bytes VIP customers, Bytes CSP Expert customers, and Azure Managed Services customers. Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams. Able to manage and prioritize Open and Unresolved Azure tickets liaising with all 3 rd parties. Troubleshoot and resolve complex incidents and service requests that have been escalated from 1st and 2nd line support teams. Analyse and diagnose issues related to Azure infrastructure and services. Maintain up-to-date documentation on Azure configurations, incident resolutions, and standard operating procedures. Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams. Work closely with other IT teams and stakeholders to ensure smooth operations and integration of Azure services. Collaborate with Microsoft Azure support for escalated issues that require vendor intervention. Stay current with Azure updates, new features, and industry best practices. Participate in continuous improvement initiatives to enhance support processes and service delivery. QUALIFICATIONS, EXPERIENCE, & SKILLS Professional Qualifications Microsoft Data Fundamentals (DP-900) Microsoft Azure Security Engineer (AZ-500) DESIRABLE Micro Microsoft Cybersecurity Architect (SC-100) REQUIRED EXPERIENCE, & SKILLS 6+ years working in a Technical Support team dealing with Microsoft Cloud services Knowledge of Microsoft Azure services, including but not limited to Azure Virtual Machines, Azure Entra, Azure Networking (Vnets, VPNs, ExpressRoute), Azure Storage, Azure SQL Database, Azure App Services, and Azure Kubernetes Service (AKS). Understanding of Azure networking concepts, including Virtual Networks, Network Security Groups, Azure Load Balancer, Azure Application Gateway, and Azure Firewall. Ability to advise clients of Azure Solutions that would meet requirements Ability to troubleshoot and resolve complex networking issues and understand connectivity between on-premises environments and Azure. Knowledge of Azure security features such as Azure Security Centre, Azure Key Vault, Azure Policy, and role-based access control (RBAC). Expertise in implementing and managing Azure Backup and Azure Site Recovery solutions. Strong communication skills to effectively interact with customers, gather requirements, and provide technical guidance. Experience in working in a Microsoft Partner Centre and Lighthouse Knowledge of Azure Entra, Azure Information Protection, Information Rights Management, single sign-on and multi-factor authentication and related technologies (including Microsoft Enterprise Mobility + Security) Ability to create detailed technical documentation, including incident reports, troubleshooting guides, and knowledge base articles. Previous experience automation manual tasks using ARM templates & JSON Knowledge on Hyper-V, VMware and On-prem servers Good understanding of Microsoft 365 Admin Portal and O365 Services Previous experience being part of a team dealing with Out of Hours requests CORE COMPETENCIES & SKILLS - BASED ON POSITION AND GRADE Ability to work proactively, independently and in an agile manner to achieve desired outcomes. Ability to work both independently and as a team player and enjoy working in an environment that requires continuous learning and development. Excellent written and Verbal Communication skills, and capable of communicating with senior stakeholders across the business as well as Client Infrastructure teams. Generate innovative approaches and solutions whilst achieving SLAs. Excellent organizational skills and ability to manage multiple demands whilst staying on top of deadlines. Ability to take ownership of tasks and drive the team objective forward. Provide advice and support to members in different departments within Bytes around Azure services. Driven to find out solutions to reoccurring issues and automate for team understanding/future implementation. Detailed note keeping within tickets to ensure all issues are properly logged with clear plan of future actions. Motivated to utilize training resource available to increase knowledge about Azure and collaboration across the wider team.
May 14, 2026
Full time
United Kingdom Job Description Posted Wednesday 25 March 2026 at 01:00 Position Title Reports to Microsoft Technical Support Manager Team Department Support Services PURPOSE OF JOB We are seeking an experienced and highly skilled Microsoft Azure 3rd Line Support Engineer to join our dynamic IT support team. The ideal candidate will be responsible for providing advanced technical support for Azure-based solutions, handling complex issues that elevate from the 1st and 2nd line support teams, and ensuring high availability and performance of our cloud infrastructure. Bytes are looking to expand their customer facing Microsoft Support Desk after yet another year of impressive growth. Bytes' collaborative and solution led approach means that our customers look to us to help them deliver and achieve. The Microsoft support team is integral to this approach and our success. Key to success will be to work as part of a close-knit team, with a customer centric service focus. You will be working closely with customers by providing day-to-day technical support, assisting, and contributing to overall technical governance and leadership, technical excellence, and continual service improvement. Communication and collaboration are paramount to this role, you will work closely with a variety of internal and external business and will be continually engaged and collaborating with our clients. KEY RESPONSIBILITIES Take ownership of request raised by Bytes CSP clients or CSP resellers related to their Azure environment affecting any/all azure services and manage until a resolution has been found. Provide prompt and accurate feedback to customers or CSP resellers and assure the client feels included throughout the lifecycle of the ticket by maintaining contact via phone/email/Teams. Provide direct 3rd line escalation for Bytes VIP customers, Bytes CSP Expert customers, and Azure Managed Services customers. Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams. Able to manage and prioritize Open and Unresolved Azure tickets liaising with all 3 rd parties. Troubleshoot and resolve complex incidents and service requests that have been escalated from 1st and 2nd line support teams. Analyse and diagnose issues related to Azure infrastructure and services. Maintain up-to-date documentation on Azure configurations, incident resolutions, and standard operating procedures. Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams. Work closely with other IT teams and stakeholders to ensure smooth operations and integration of Azure services. Collaborate with Microsoft Azure support for escalated issues that require vendor intervention. Stay current with Azure updates, new features, and industry best practices. Participate in continuous improvement initiatives to enhance support processes and service delivery. QUALIFICATIONS, EXPERIENCE, & SKILLS Professional Qualifications Microsoft Data Fundamentals (DP-900) Microsoft Azure Security Engineer (AZ-500) DESIRABLE Micro Microsoft Cybersecurity Architect (SC-100) REQUIRED EXPERIENCE, & SKILLS 6+ years working in a Technical Support team dealing with Microsoft Cloud services Knowledge of Microsoft Azure services, including but not limited to Azure Virtual Machines, Azure Entra, Azure Networking (Vnets, VPNs, ExpressRoute), Azure Storage, Azure SQL Database, Azure App Services, and Azure Kubernetes Service (AKS). Understanding of Azure networking concepts, including Virtual Networks, Network Security Groups, Azure Load Balancer, Azure Application Gateway, and Azure Firewall. Ability to advise clients of Azure Solutions that would meet requirements Ability to troubleshoot and resolve complex networking issues and understand connectivity between on-premises environments and Azure. Knowledge of Azure security features such as Azure Security Centre, Azure Key Vault, Azure Policy, and role-based access control (RBAC). Expertise in implementing and managing Azure Backup and Azure Site Recovery solutions. Strong communication skills to effectively interact with customers, gather requirements, and provide technical guidance. Experience in working in a Microsoft Partner Centre and Lighthouse Knowledge of Azure Entra, Azure Information Protection, Information Rights Management, single sign-on and multi-factor authentication and related technologies (including Microsoft Enterprise Mobility + Security) Ability to create detailed technical documentation, including incident reports, troubleshooting guides, and knowledge base articles. Previous experience automation manual tasks using ARM templates & JSON Knowledge on Hyper-V, VMware and On-prem servers Good understanding of Microsoft 365 Admin Portal and O365 Services Previous experience being part of a team dealing with Out of Hours requests CORE COMPETENCIES & SKILLS - BASED ON POSITION AND GRADE Ability to work proactively, independently and in an agile manner to achieve desired outcomes. Ability to work both independently and as a team player and enjoy working in an environment that requires continuous learning and development. Excellent written and Verbal Communication skills, and capable of communicating with senior stakeholders across the business as well as Client Infrastructure teams. Generate innovative approaches and solutions whilst achieving SLAs. Excellent organizational skills and ability to manage multiple demands whilst staying on top of deadlines. Ability to take ownership of tasks and drive the team objective forward. Provide advice and support to members in different departments within Bytes around Azure services. Driven to find out solutions to reoccurring issues and automate for team understanding/future implementation. Detailed note keeping within tickets to ensure all issues are properly logged with clear plan of future actions. Motivated to utilize training resource available to increase knowledge about Azure and collaboration across the wider team.
Overview Techunite Ltd are recruiting for a 1st / 2nd Line Technical Support Engineer to provide technical support to both customers and internal staff. The role involves setting up, monitoring, and maintaining customer computer systems, applications, and networks. A key part of this role is delivering an exceptional customer experience through attentive support and effective problem-solving. You will install and configure systems, diagnose hardware and software issues, and resolve technical and application problems both remotely and on-site when required. Perfect for a strong 1st line support engineer wanting to progress OR experienced 2nd line engineer. Responsibilities and Duties You will be responsible for ensuring the smooth operation of customers' IT systems and helping them achieve maximum value from their technology. The role focuses on minimising disruption to business operations while maintaining high levels of service for both office-based and remote users. Technical Responsibilities Install and configure computer and network hardware, operating systems, and applications Set up and manage new user accounts, profiles, and permissions Proactively monitor and maintain computer systems and networks Troubleshoot system and network issues, diagnosing and resolving hardware and software faults Respond to incidents, alerts, and support tickets in a timely manner Assist with the planning, coordination, and delivery of IT projects Provide on-site technical support and installations at client premises when required Take on both primary and secondary support roles Primary: act as the lead, organising work and taking responsibility for delivery Secondary: support the lead engineer and provide cover when required This is a fully office-based role where collaboration and teamwork are highly valued. Our client prides itself on having a fun, supportive and people focussed culture where employees are encouraged to share ideas, develop their skills, and enjoy coming to work each day. The office environment is relaxed and welcoming - dog friendly office and the team enjoys a friendly, positive atmosphere that values personality as much as technical ability. Our client places a strong emphasis on looking after its people and creating a workplace where everyone feels supported and part of the team.
May 14, 2026
Full time
Overview Techunite Ltd are recruiting for a 1st / 2nd Line Technical Support Engineer to provide technical support to both customers and internal staff. The role involves setting up, monitoring, and maintaining customer computer systems, applications, and networks. A key part of this role is delivering an exceptional customer experience through attentive support and effective problem-solving. You will install and configure systems, diagnose hardware and software issues, and resolve technical and application problems both remotely and on-site when required. Perfect for a strong 1st line support engineer wanting to progress OR experienced 2nd line engineer. Responsibilities and Duties You will be responsible for ensuring the smooth operation of customers' IT systems and helping them achieve maximum value from their technology. The role focuses on minimising disruption to business operations while maintaining high levels of service for both office-based and remote users. Technical Responsibilities Install and configure computer and network hardware, operating systems, and applications Set up and manage new user accounts, profiles, and permissions Proactively monitor and maintain computer systems and networks Troubleshoot system and network issues, diagnosing and resolving hardware and software faults Respond to incidents, alerts, and support tickets in a timely manner Assist with the planning, coordination, and delivery of IT projects Provide on-site technical support and installations at client premises when required Take on both primary and secondary support roles Primary: act as the lead, organising work and taking responsibility for delivery Secondary: support the lead engineer and provide cover when required This is a fully office-based role where collaboration and teamwork are highly valued. Our client prides itself on having a fun, supportive and people focussed culture where employees are encouraged to share ideas, develop their skills, and enjoy coming to work each day. The office environment is relaxed and welcoming - dog friendly office and the team enjoys a friendly, positive atmosphere that values personality as much as technical ability. Our client places a strong emphasis on looking after its people and creating a workplace where everyone feels supported and part of the team.
Inside IR35 - (Apply online only) / Day, West Midlands (Coventry) We are seeking an experienced Smart Bar Technician / Desktop Support Engineer to provide onsite technical support within a busy corporate environment. You will deliver face-to-face and remote support across Windows 11, Office 365 and enterprise x64 hardware environments, acting as a key point of contact for end-user IT issues. Key Skills Required: Windows 11 support Office 365 / Teams / Outlook Azure AD & Intune SCCM imaging & deployments Enterprise x64 hardware support Laptop/Desktop builds & troubleshooting IT ticketing systems AV / meeting room support Excellent customer service skills Experience Needed: 1st/2nd Line Support experience High-volume support environments Hardware diagnostics, BIOS, drivers & device repairs Onboarding/offboarding users Strong communication skills Ideal for Desktop Support Engineers, EUC Engineers or IT Support Analysts looking for their next contract opportunity. Apply now for immediate consideration.
May 14, 2026
Contractor
Inside IR35 - (Apply online only) / Day, West Midlands (Coventry) We are seeking an experienced Smart Bar Technician / Desktop Support Engineer to provide onsite technical support within a busy corporate environment. You will deliver face-to-face and remote support across Windows 11, Office 365 and enterprise x64 hardware environments, acting as a key point of contact for end-user IT issues. Key Skills Required: Windows 11 support Office 365 / Teams / Outlook Azure AD & Intune SCCM imaging & deployments Enterprise x64 hardware support Laptop/Desktop builds & troubleshooting IT ticketing systems AV / meeting room support Excellent customer service skills Experience Needed: 1st/2nd Line Support experience High-volume support environments Hardware diagnostics, BIOS, drivers & device repairs Onboarding/offboarding users Strong communication skills Ideal for Desktop Support Engineers, EUC Engineers or IT Support Analysts looking for their next contract opportunity. Apply now for immediate consideration.
1st Line Support Technician Location: Reading, England (Hybrid Office based with 2 days WFH after probation) Salary: £22,000 £27,500 per annum Working Hours: 9am 4pm (Monday to Friday; 32 hours per week) About ClearTrust MSP ClearTrust MSP is a growing UK-based Managed Service Provider delivering proactive IT support, Microsoft 365, Azure, cybersecurity, and cloud solutions to small and medium-sized businesses. We pride ourselves on exceptional customer service and technical excellence. The Opportunity We are looking for a motivated and customer-focused 1st Line Support Technician to join our friendly technical team in Reading. This is an excellent entry-to-mid level role for someone who enjoys solving technical problems and delivering outstanding support to clients. You will be the first point of contact for our clients, handling incoming support requests, troubleshooting common IT issues, and ensuring every customer receives a fast, professional, and friendly service. Key Responsibilities: Provide first-line technical support to clients via phone, email, and our ticket system. Diagnose and resolve common issues with Microsoft 365, Windows, email, printers, networks, and general IT hardware / software. Log, manage, and update support tickets accurately and in a timely manner. Escalate complex issues to 2nd Line Engineers when required. Assist with user account setup, password resets, Office 365 administration, and basic troubleshooting. Deliver exceptional customer service and maintain high client satisfaction. Work collaboratively with the wider team to share knowledge and improve service delivery. Follow documented processes while suggesting improvements where appropriate. About You: At least one year of experience in a technical support or helpdesk role (IT or telecoms background welcomed). Experience handling inbound calls and managing support tickets. Good working knowledge of Microsoft technologies (Windows, Office 365, Outlook). Strong customer service mindset with a passion for solving problems and delivering great experiences. Excellent communication skills able to explain technical issues in simple terms. Ability to work well under pressure in a fast-paced environment. A genuine interest in technology and a desire to grow your IT career. What We Offer: Competitive salary of £22,000 £27,500. Hybrid working full-time in our Reading office initially, with 2 days work from home after successful probation. Full-time permanent contract (9am 4pm; Monday to Friday; 32 hours per week). Opportunity to develop your IT skills and progress into 2nd line support. Ongoing training and certification support (Microsoft, CompTIA, etc.). Friendly, supportive team environment. Real opportunity to grow with a forward-thinking MSP. If you re enthusiastic, customer-oriented, and ready to start or build your career in IT support, we d love to hear from you. Apply now by sending your CV.
May 13, 2026
Full time
1st Line Support Technician Location: Reading, England (Hybrid Office based with 2 days WFH after probation) Salary: £22,000 £27,500 per annum Working Hours: 9am 4pm (Monday to Friday; 32 hours per week) About ClearTrust MSP ClearTrust MSP is a growing UK-based Managed Service Provider delivering proactive IT support, Microsoft 365, Azure, cybersecurity, and cloud solutions to small and medium-sized businesses. We pride ourselves on exceptional customer service and technical excellence. The Opportunity We are looking for a motivated and customer-focused 1st Line Support Technician to join our friendly technical team in Reading. This is an excellent entry-to-mid level role for someone who enjoys solving technical problems and delivering outstanding support to clients. You will be the first point of contact for our clients, handling incoming support requests, troubleshooting common IT issues, and ensuring every customer receives a fast, professional, and friendly service. Key Responsibilities: Provide first-line technical support to clients via phone, email, and our ticket system. Diagnose and resolve common issues with Microsoft 365, Windows, email, printers, networks, and general IT hardware / software. Log, manage, and update support tickets accurately and in a timely manner. Escalate complex issues to 2nd Line Engineers when required. Assist with user account setup, password resets, Office 365 administration, and basic troubleshooting. Deliver exceptional customer service and maintain high client satisfaction. Work collaboratively with the wider team to share knowledge and improve service delivery. Follow documented processes while suggesting improvements where appropriate. About You: At least one year of experience in a technical support or helpdesk role (IT or telecoms background welcomed). Experience handling inbound calls and managing support tickets. Good working knowledge of Microsoft technologies (Windows, Office 365, Outlook). Strong customer service mindset with a passion for solving problems and delivering great experiences. Excellent communication skills able to explain technical issues in simple terms. Ability to work well under pressure in a fast-paced environment. A genuine interest in technology and a desire to grow your IT career. What We Offer: Competitive salary of £22,000 £27,500. Hybrid working full-time in our Reading office initially, with 2 days work from home after successful probation. Full-time permanent contract (9am 4pm; Monday to Friday; 32 hours per week). Opportunity to develop your IT skills and progress into 2nd line support. Ongoing training and certification support (Microsoft, CompTIA, etc.). Friendly, supportive team environment. Real opportunity to grow with a forward-thinking MSP. If you re enthusiastic, customer-oriented, and ready to start or build your career in IT support, we d love to hear from you. Apply now by sending your CV.
Azure, AKS, Microsoft, Cloud Computing, IaC, Terraform, Ansible, PowerShell, C#, Azure DevOps, Kubernetes, Containerisation, CI/CD, Automation ACCELERATE YOUR CLOUD CAREER Salary 37K- 70K basic + excellent bens + incentivised training on offer. Our client continues to grow their Cloud teams and needs additional permanent recruits to join them for Summer/Autumn 2026 as their business grows further The ideal candidate will have an Infrastructure Engineering background (3rd/4th line infrastructure support, servers, data centres rather than offcie365 support / or 1st/2nd like support of Azure) 12 months minimum experience in Azure Infrastructures around implementations and support needed, coupled with the following: Terraform and automation Azure DevOps tools & processes Nice to have will include Azure Kubernetes Service Containerisation/Platform skills Experience within the financial services sector is useful (due to nature of projects) but not essential. Some completed Azure certifications would be expected (AZ104, AZ900 etc) to show your desire to work in this space These are permanent roles only. These are NOT AWS or GCP cloud roles, and only Azure experience is considered. THE ROLES ARE HYBRID AND HAVE A NEED TO BE IN A LONDON OFFICE 1-2 DAYS A WEEK. This is an ESSENTIAL REQUIREMENT. There is no visa sponsorship or visa transfer support on offer, sadly. 5 years UK residency ESSENTIAL due to financial checks needed. 5 years UK work experience ESSENTIAL. Project work is financial sector-based, with the opportunity to work in SpecOps, Professional Services Teams. What's in it for you? A good base salary (Yes, there is a salary range, but it depends on the level of your expertise). Own lab. Continuous incentivised cloud training. Holiday, Pension, Medical, Death in Service etc. Expectation to undertake certification. You will also work with a highly respected, technically skilled cloud team with years of Azure expertise. Potential to step up into tech lead, SME, and mentor roles too. Interested? Please do get in touch with Karen Burke today!
May 13, 2026
Full time
Azure, AKS, Microsoft, Cloud Computing, IaC, Terraform, Ansible, PowerShell, C#, Azure DevOps, Kubernetes, Containerisation, CI/CD, Automation ACCELERATE YOUR CLOUD CAREER Salary 37K- 70K basic + excellent bens + incentivised training on offer. Our client continues to grow their Cloud teams and needs additional permanent recruits to join them for Summer/Autumn 2026 as their business grows further The ideal candidate will have an Infrastructure Engineering background (3rd/4th line infrastructure support, servers, data centres rather than offcie365 support / or 1st/2nd like support of Azure) 12 months minimum experience in Azure Infrastructures around implementations and support needed, coupled with the following: Terraform and automation Azure DevOps tools & processes Nice to have will include Azure Kubernetes Service Containerisation/Platform skills Experience within the financial services sector is useful (due to nature of projects) but not essential. Some completed Azure certifications would be expected (AZ104, AZ900 etc) to show your desire to work in this space These are permanent roles only. These are NOT AWS or GCP cloud roles, and only Azure experience is considered. THE ROLES ARE HYBRID AND HAVE A NEED TO BE IN A LONDON OFFICE 1-2 DAYS A WEEK. This is an ESSENTIAL REQUIREMENT. There is no visa sponsorship or visa transfer support on offer, sadly. 5 years UK residency ESSENTIAL due to financial checks needed. 5 years UK work experience ESSENTIAL. Project work is financial sector-based, with the opportunity to work in SpecOps, Professional Services Teams. What's in it for you? A good base salary (Yes, there is a salary range, but it depends on the level of your expertise). Own lab. Continuous incentivised cloud training. Holiday, Pension, Medical, Death in Service etc. Expectation to undertake certification. You will also work with a highly respected, technically skilled cloud team with years of Azure expertise. Potential to step up into tech lead, SME, and mentor roles too. Interested? Please do get in touch with Karen Burke today!
My client seeks to recruit a seasoned desktop support engineer - you will join a team supporting in the investigation and resolution of Desktop issues in a 1st / 2nd line capacity, acting as a central escalation point in resolving and ensuring that SLA's are adherred to. Previous experience of supporting Exec / C-Suite users, providing a white glove service is a must! This prestige customer site requires an onsite presence, working within a team and supporting during the hours of 08.00-18.00 (rota basis), strong communication skills are essential to complement your technical skills: Windows Operating Systems, PC & Laptop hardware setup, configuration and support, Apple knowledge primarily iphones and pads, network understanding, combined with a self starter attitude.
May 13, 2026
Contractor
My client seeks to recruit a seasoned desktop support engineer - you will join a team supporting in the investigation and resolution of Desktop issues in a 1st / 2nd line capacity, acting as a central escalation point in resolving and ensuring that SLA's are adherred to. Previous experience of supporting Exec / C-Suite users, providing a white glove service is a must! This prestige customer site requires an onsite presence, working within a team and supporting during the hours of 08.00-18.00 (rota basis), strong communication skills are essential to complement your technical skills: Windows Operating Systems, PC & Laptop hardware setup, configuration and support, Apple knowledge primarily iphones and pads, network understanding, combined with a self starter attitude.
