IT Deployment Engineer Outside IR35 Contract £400 - £600 per day depending on experience level We are seeking an experienced IT Deployment Engineer to support a major retail ticketing transformation programme, delivering the implementation of new ticketing technology across a large operational estate. This role will play a key part in the rollout of three critical systems used for face-to-face ticket sales: ticket office solutions, hand-held ticketing devices and self-service vending machines. Working closely with suppliers and internal stakeholders, you will ensure the technology is integrated correctly, tested thoroughly and ready for operational use. This is a hands-on delivery role rather than a development position. You will spend much of your time on-site overseeing testing activities, validating that systems are communicating effectively and providing sign-off ahead of go-live. You'll be responsible for ensuring transactions are processed correctly, data transfers accurately between platforms, and that financial information is appearing in the appropriate reporting systems. The successful candidate will have previous experience supporting IT rollouts, systems implementations or technology deployments, with a good understanding of systems integration and testing. You will be comfortable working with operational stakeholders and third-party suppliers, bringing a personable and proactive approach to problem solving. Experience with middleware platforms would be highly advantageous, as would exposure to cloud technologies such as AWS. Candidates with experience in retail, EPOS or payment systems environments are encouraged to apply. We would also be keen to hear from technically strong 2nd Line Support professionals who have been involved in smaller-scale rollout projects and are looking to take the next step in their career. This is an opportunity to join a long-term transformation programme with multiple phases of delivery over the next 12 months, helping to deliver a significant customer-facing technology transformation. Ganymede is committed to creating a diverse workforce and is an equal opportunities employer. We welcome applications from all suitably qualified persons regardless of age, disability, gender, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation
Jun 12, 2026
Contractor
IT Deployment Engineer Outside IR35 Contract £400 - £600 per day depending on experience level We are seeking an experienced IT Deployment Engineer to support a major retail ticketing transformation programme, delivering the implementation of new ticketing technology across a large operational estate. This role will play a key part in the rollout of three critical systems used for face-to-face ticket sales: ticket office solutions, hand-held ticketing devices and self-service vending machines. Working closely with suppliers and internal stakeholders, you will ensure the technology is integrated correctly, tested thoroughly and ready for operational use. This is a hands-on delivery role rather than a development position. You will spend much of your time on-site overseeing testing activities, validating that systems are communicating effectively and providing sign-off ahead of go-live. You'll be responsible for ensuring transactions are processed correctly, data transfers accurately between platforms, and that financial information is appearing in the appropriate reporting systems. The successful candidate will have previous experience supporting IT rollouts, systems implementations or technology deployments, with a good understanding of systems integration and testing. You will be comfortable working with operational stakeholders and third-party suppliers, bringing a personable and proactive approach to problem solving. Experience with middleware platforms would be highly advantageous, as would exposure to cloud technologies such as AWS. Candidates with experience in retail, EPOS or payment systems environments are encouraged to apply. We would also be keen to hear from technically strong 2nd Line Support professionals who have been involved in smaller-scale rollout projects and are looking to take the next step in their career. This is an opportunity to join a long-term transformation programme with multiple phases of delivery over the next 12 months, helping to deliver a significant customer-facing technology transformation. Ganymede is committed to creating a diverse workforce and is an equal opportunities employer. We welcome applications from all suitably qualified persons regardless of age, disability, gender, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation
IT Support Engineer (2nd & 3rd Line) Southampton £26,000 - £40,000 Plus benefits Are you an experienced IT Support Engineer with experience in working within an MSP (Managed Service Provider) environment looking for a role where your expertise will make a meaningful impact? Do you thrive in a fast-paced, client-focused MSP environment, juggling projects, escalations, and mentoring with calm confidence? If so, you may be exactly who we're looking for. My Client is seeking a highly capable, hands-on IT Support Engineer to join our dynamic service team. This role is central to delivering the excellent service we're known for-supporting diverse client environments, deploying cutting-edge solutions, and leading technical improvement. About the Role As a Support engineer, you'll own escalated incidents, deliver technical projects, and guide both clients and colleagues toward robust, modern solutions. This is a varied role covering a broad set of technologies across multiple industries, including legal, logistics, manufacturing and professional services. Key Responsibilities • Work actively on the helpdesk & (when needed) on client site • Problem Solve all IT hardware & software issues for external clients • Experience in Microsoft 365 / M365 • Windows 11, iOS & Android support • Configure and support Routers, firewalls, switches, access points • Adhere to SLAs, prioritise effectively, and communicate clearly with end-users and stakeholders About You You are a proactive problem solver with a passion for technology and a commitment to delivering real value to clients. You work well under pressure, balance BAU and project work effectively, and can explain complex topics in plain English. You'll ideally have: • 2+ years' IT Support / Helpdesk Support experience within an MSP environment • Proven expertise in M365 ecosystem • A full UK driving licence and willingness to travel occasionally to client sites What We Offer • Competitive salary • Ongoing training and certification support • Workplace pension scheme • A close-knit team with a strong culture of collaboration and excellence
Jun 12, 2026
Full time
IT Support Engineer (2nd & 3rd Line) Southampton £26,000 - £40,000 Plus benefits Are you an experienced IT Support Engineer with experience in working within an MSP (Managed Service Provider) environment looking for a role where your expertise will make a meaningful impact? Do you thrive in a fast-paced, client-focused MSP environment, juggling projects, escalations, and mentoring with calm confidence? If so, you may be exactly who we're looking for. My Client is seeking a highly capable, hands-on IT Support Engineer to join our dynamic service team. This role is central to delivering the excellent service we're known for-supporting diverse client environments, deploying cutting-edge solutions, and leading technical improvement. About the Role As a Support engineer, you'll own escalated incidents, deliver technical projects, and guide both clients and colleagues toward robust, modern solutions. This is a varied role covering a broad set of technologies across multiple industries, including legal, logistics, manufacturing and professional services. Key Responsibilities • Work actively on the helpdesk & (when needed) on client site • Problem Solve all IT hardware & software issues for external clients • Experience in Microsoft 365 / M365 • Windows 11, iOS & Android support • Configure and support Routers, firewalls, switches, access points • Adhere to SLAs, prioritise effectively, and communicate clearly with end-users and stakeholders About You You are a proactive problem solver with a passion for technology and a commitment to delivering real value to clients. You work well under pressure, balance BAU and project work effectively, and can explain complex topics in plain English. You'll ideally have: • 2+ years' IT Support / Helpdesk Support experience within an MSP environment • Proven expertise in M365 ecosystem • A full UK driving licence and willingness to travel occasionally to client sites What We Offer • Competitive salary • Ongoing training and certification support • Workplace pension scheme • A close-knit team with a strong culture of collaboration and excellence
Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets. Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking. Safran Electronics & Defense offers its customers onboard intelligence solutions allowing them to understand the environment, reduce mental load and guarantee a trajectory, even in critical situations, in all environments: on land, at sea, in the sky or space. The company harnesses the expertise of its 13,000 employees towards these three functions: observe, decide and guide, for the civil and military markets. What does the role look like? We are seeking a dynamic Associate Director to lead our manufacturing operations and drive continuous improvement across our Banbury site. You will possess deep expertise in lean manufacturing principles, quality management systems, and production processes. In this strategic role, you will be responsible for developing and implementing comprehensive plans that align with our business objectives, managing cross-functional teams, and fostering a culture of continuous improvement. Your ability to analyse data, identify inefficiencies, and implement cost-effective solutions will be crucial in enhancing our operational efficiency and profitability. Leadership, communication, and collaboration skills are essential, as you will work closely with various departments, suppliers, and customers. Furthermore, a broad knowledge of Engineering or Manufacturing will be critical. What will your day-to-day responsibilities look like? Accountable and responsible for site profitability Delivery of Operational, Programme and Engineering objectives for the site to or ahead of plan managing and mitigating all risks to the business Own the Customer relationship for all current and future programmes within the site Responsible for the implementation of site strategy Establish target conditions for improvement supported by measurable driver measures Identifying and implementing Continuous Improvement ideas and methodology Improve site performance by executing lean manufacturing initiatives such as Kanban, SIOP, 5S, and Kaizen while maintaining focus on Quality improvements. To create and maintain an environment that encourages and supports change while maintaining compliance and protecting the business Ensure contractual compliance with external agencies, customer requirements and supplier contracts, applying sound business principles within the Value Stream Support Business Development activity in line with delivering the site strategy Develop a culture of teamwork and accountability both within the site strategy and with all the business interfaces, leading and motivating the team through the development and performance management of employees Delivery of 2026 Improvement Target Cost Competitiveness Leading Site Policy deployment process Delivering organic growth on existing programs Deliver new business Increase sales from $35 million in 2025 to potentially $100 million by 2035 What will you bring to the role? Essential skills: A track record demonstrating significant progression in management; in a senior level role with direct P&L responsibility Ability to manage multi-disciplined teams including ability to manage conflicting priorities Proven experience in managing high performing teams Proficiency in leading change initiatives, fostering a culture of continuous improvement. Desirable skills: Expertise in lean principles and methodologies, such as Six Sigma, Kaizen, and 5S, to streamline processes and eliminate waste. Strong analytical skills to identify root causes of inefficiencies and implement effective solutions. Understanding of cost accounting and financial principles to manage budgets, control costs, and enhance profitability Proficiency in using enterprise resource planning (ERP) systems and other manufacturing-related software tools. Extensive experience in manufacturing operations, with a track record of successful site management and process improvement initiatives.
Jun 11, 2026
Full time
Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets. Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking. Safran Electronics & Defense offers its customers onboard intelligence solutions allowing them to understand the environment, reduce mental load and guarantee a trajectory, even in critical situations, in all environments: on land, at sea, in the sky or space. The company harnesses the expertise of its 13,000 employees towards these three functions: observe, decide and guide, for the civil and military markets. What does the role look like? We are seeking a dynamic Associate Director to lead our manufacturing operations and drive continuous improvement across our Banbury site. You will possess deep expertise in lean manufacturing principles, quality management systems, and production processes. In this strategic role, you will be responsible for developing and implementing comprehensive plans that align with our business objectives, managing cross-functional teams, and fostering a culture of continuous improvement. Your ability to analyse data, identify inefficiencies, and implement cost-effective solutions will be crucial in enhancing our operational efficiency and profitability. Leadership, communication, and collaboration skills are essential, as you will work closely with various departments, suppliers, and customers. Furthermore, a broad knowledge of Engineering or Manufacturing will be critical. What will your day-to-day responsibilities look like? Accountable and responsible for site profitability Delivery of Operational, Programme and Engineering objectives for the site to or ahead of plan managing and mitigating all risks to the business Own the Customer relationship for all current and future programmes within the site Responsible for the implementation of site strategy Establish target conditions for improvement supported by measurable driver measures Identifying and implementing Continuous Improvement ideas and methodology Improve site performance by executing lean manufacturing initiatives such as Kanban, SIOP, 5S, and Kaizen while maintaining focus on Quality improvements. To create and maintain an environment that encourages and supports change while maintaining compliance and protecting the business Ensure contractual compliance with external agencies, customer requirements and supplier contracts, applying sound business principles within the Value Stream Support Business Development activity in line with delivering the site strategy Develop a culture of teamwork and accountability both within the site strategy and with all the business interfaces, leading and motivating the team through the development and performance management of employees Delivery of 2026 Improvement Target Cost Competitiveness Leading Site Policy deployment process Delivering organic growth on existing programs Deliver new business Increase sales from $35 million in 2025 to potentially $100 million by 2035 What will you bring to the role? Essential skills: A track record demonstrating significant progression in management; in a senior level role with direct P&L responsibility Ability to manage multi-disciplined teams including ability to manage conflicting priorities Proven experience in managing high performing teams Proficiency in leading change initiatives, fostering a culture of continuous improvement. Desirable skills: Expertise in lean principles and methodologies, such as Six Sigma, Kaizen, and 5S, to streamline processes and eliminate waste. Strong analytical skills to identify root causes of inefficiencies and implement effective solutions. Understanding of cost accounting and financial principles to manage budgets, control costs, and enhance profitability Proficiency in using enterprise resource planning (ERP) systems and other manufacturing-related software tools. Extensive experience in manufacturing operations, with a track record of successful site management and process improvement initiatives.
Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets. Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking. Safran Seats is one of the world's leading manufacturers of aircraft seats, for both crew and passengers. 1 million Safran Seats-manufactured aircraft seats are currently in service with air fleets around the world. Test Engineer Cwmbran, South Wales On Site Skills: Mechanical, Pneumatics, Hydraulics, PLC programming, Omron, Technical Reporting, Root Cause Analysis (8D/Ishikawa), Instrumentation Calibration, Test Data Acquisition, Ladder Logic, Cobots, Kuka, Robotics, Robots, Automation, HALT, Test planning, Looking after the people who make Safran great is our priority. We offer a range of flexible benefits designed to support you-both in and out of work, including: Early finish on Fridays Competitive salary and annual bonus and pay review 25 days' holiday + bank holidays (option to buy/sell) Strong Pension scheme and life assurance Professional development, ongoing training, mentoring Onsite amenities: parking, restaurant, bicycle storage, showers Family-friendly and accessible workplace policies We are looking for passionate individuals to join our team as a Test Engineer at our Cwmbran, South Wales site. At Safran, we understand that diversity and inclusion make teams stronger and more effective, and as an organisation, we are committed to fair and equitable employment practices for everyone. We also know that some candidates may be put off applying for jobs where they don't meet 100% of the criteria outlined in the advert, however, we encourage anybody to apply if you can demonstrate a variety of skills and experience relevant to the requirements of this role. Please let us know if you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation. Your Role As a Test Engineer in our State-of-the-Art Laboratories, you will: Conduct and document cyclic and static tests on aircraft interior products. Support both static and automated cyclic test rigs, using actuators, PLCs, sensors, and more. Review test plans provided by cross-functional teams; support compliance and root cause investigations. Liaise with Design, Certification, and Stress teams as well as with external partners and visitors. Apply analytical thinking to test set-up improvements and feedback for continuous excellence. Prepare technical reports and manage test data efficiently. What You'll Bring Essential: Degree-level qualification (or comparable industry experience) Experience with mechanical structures, load paths, pneumatic & hydraulic systems PLC programming/Ladder Logic knowledge Technical report writing & strong data manipulation skills Familiar with utilisation/calibration of testing instruments Desirable: Working knowledge of cyclic/static test methods for aerospace applications Experience interpreting test plans and standards
Jun 11, 2026
Full time
Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets. Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking. Safran Seats is one of the world's leading manufacturers of aircraft seats, for both crew and passengers. 1 million Safran Seats-manufactured aircraft seats are currently in service with air fleets around the world. Test Engineer Cwmbran, South Wales On Site Skills: Mechanical, Pneumatics, Hydraulics, PLC programming, Omron, Technical Reporting, Root Cause Analysis (8D/Ishikawa), Instrumentation Calibration, Test Data Acquisition, Ladder Logic, Cobots, Kuka, Robotics, Robots, Automation, HALT, Test planning, Looking after the people who make Safran great is our priority. We offer a range of flexible benefits designed to support you-both in and out of work, including: Early finish on Fridays Competitive salary and annual bonus and pay review 25 days' holiday + bank holidays (option to buy/sell) Strong Pension scheme and life assurance Professional development, ongoing training, mentoring Onsite amenities: parking, restaurant, bicycle storage, showers Family-friendly and accessible workplace policies We are looking for passionate individuals to join our team as a Test Engineer at our Cwmbran, South Wales site. At Safran, we understand that diversity and inclusion make teams stronger and more effective, and as an organisation, we are committed to fair and equitable employment practices for everyone. We also know that some candidates may be put off applying for jobs where they don't meet 100% of the criteria outlined in the advert, however, we encourage anybody to apply if you can demonstrate a variety of skills and experience relevant to the requirements of this role. Please let us know if you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation. Your Role As a Test Engineer in our State-of-the-Art Laboratories, you will: Conduct and document cyclic and static tests on aircraft interior products. Support both static and automated cyclic test rigs, using actuators, PLCs, sensors, and more. Review test plans provided by cross-functional teams; support compliance and root cause investigations. Liaise with Design, Certification, and Stress teams as well as with external partners and visitors. Apply analytical thinking to test set-up improvements and feedback for continuous excellence. Prepare technical reports and manage test data efficiently. What You'll Bring Essential: Degree-level qualification (or comparable industry experience) Experience with mechanical structures, load paths, pneumatic & hydraulic systems PLC programming/Ladder Logic knowledge Technical report writing & strong data manipulation skills Familiar with utilisation/calibration of testing instruments Desirable: Working knowledge of cyclic/static test methods for aerospace applications Experience interpreting test plans and standards
IT Support Engineer Solihull 2 days on-site - 9 month FTC 2nd Line Technical Support / Service Desk Experience, MS Azure and MS Office 365, ERP Systems, Helpdesk / Ticketing Software, MS Service Manager, HEAT or Remedy, Windows Desktop and Windows 11, Windows Servers, Azure Active Directory / Entra, Exhange. £35, 000pa + Benefits Leading organisation have a requirement for an experienced, professional, and energetic IT Support Enginer to be based at their Solihull Head office on a hybrid basis 2 days a week. This client offers a great opportunity to work in a dynamic IT environment providing a level of freedom and responsibility which similar roles are often not able to deliver. This company encourage development and offer a very supportive environment including teamwork, and career progression. To secure this post you will need to have a strong service ethic plus a solid technical background in the Microsoft Desktop, MS Software and Applications Suite, and have proven experience of supporting the Microsoft Infrastructure arena encompassing the full Microsoft Product Stack including Active Directory/ Azure AD, Exchange online, Intune and Office 365. You will be involved in the processing and prioritization of service desk tickets, ensure management & threat removal from equipment, support technical projects from initiation to implementation and identify opportunities for continuous improvement. You will work as part of a Technical Support Team that will also provide further career opportunity. Technical Skills you will use on the job: 2nd Line Technical Support / Service Desk Experience MS Azure and MS Office 365 Helpdesk / Ticketing Software, MS Service Manager, HEAT or Remedy Windows Desktop and Windows 11 Windows Servers. Active Directory & Exchange Network troubleshooting and configuration MS Intune MS Office 2013 Key Functional Skills Required: Experience of working in a similar technical and/or customer support role. IT Support Knowledge and MS Office experience. A professional, process-based approach with a desire to see things through to completion is imperative. A strong sense of customer focus. A desire to learn and improve across several different IT support elements. Knowledge of Microsoft Client Operating Systems. Additional technical infrastructure/applications support experience would be beneficial but not imperative. Building of desktop & laptops and device management using Intune Escalate high volume or high-risk issues to the management team Document process steps of activities carried out and update as required Support technical projects from conception to implementation Identify opportunities for continuous improvement interact with all other areas of the business Technical accreditations are highly advantageous but will not take precedence over industry specific experience. This role offers career development and enhancement as this client will want you to improve as part of a small but hugely passionate IT Infrastructure Team.
Jun 11, 2026
Full time
IT Support Engineer Solihull 2 days on-site - 9 month FTC 2nd Line Technical Support / Service Desk Experience, MS Azure and MS Office 365, ERP Systems, Helpdesk / Ticketing Software, MS Service Manager, HEAT or Remedy, Windows Desktop and Windows 11, Windows Servers, Azure Active Directory / Entra, Exhange. £35, 000pa + Benefits Leading organisation have a requirement for an experienced, professional, and energetic IT Support Enginer to be based at their Solihull Head office on a hybrid basis 2 days a week. This client offers a great opportunity to work in a dynamic IT environment providing a level of freedom and responsibility which similar roles are often not able to deliver. This company encourage development and offer a very supportive environment including teamwork, and career progression. To secure this post you will need to have a strong service ethic plus a solid technical background in the Microsoft Desktop, MS Software and Applications Suite, and have proven experience of supporting the Microsoft Infrastructure arena encompassing the full Microsoft Product Stack including Active Directory/ Azure AD, Exchange online, Intune and Office 365. You will be involved in the processing and prioritization of service desk tickets, ensure management & threat removal from equipment, support technical projects from initiation to implementation and identify opportunities for continuous improvement. You will work as part of a Technical Support Team that will also provide further career opportunity. Technical Skills you will use on the job: 2nd Line Technical Support / Service Desk Experience MS Azure and MS Office 365 Helpdesk / Ticketing Software, MS Service Manager, HEAT or Remedy Windows Desktop and Windows 11 Windows Servers. Active Directory & Exchange Network troubleshooting and configuration MS Intune MS Office 2013 Key Functional Skills Required: Experience of working in a similar technical and/or customer support role. IT Support Knowledge and MS Office experience. A professional, process-based approach with a desire to see things through to completion is imperative. A strong sense of customer focus. A desire to learn and improve across several different IT support elements. Knowledge of Microsoft Client Operating Systems. Additional technical infrastructure/applications support experience would be beneficial but not imperative. Building of desktop & laptops and device management using Intune Escalate high volume or high-risk issues to the management team Document process steps of activities carried out and update as required Support technical projects from conception to implementation Identify opportunities for continuous improvement interact with all other areas of the business Technical accreditations are highly advantageous but will not take precedence over industry specific experience. This role offers career development and enhancement as this client will want you to improve as part of a small but hugely passionate IT Infrastructure Team.
We are seeking a highly skilled and motivated Senior IT Systems Support Engineer to join our client's global team. In this hands-on technical role, you will be responsible for supporting, maintaining, and enhancing mission-critical IT systems used in high-profile environments worldwide. You will play a key role in ensuring system stability, performance, security, and compliance while driving continuous improvement initiatives. The position also offers the opportunity to mentor junior engineers, collaborate with international teams, and contribute to the delivery of reliable and secure IT services. Key Responsibilities Provide 2nd and 3rd line support for business-critical systems. Troubleshoot complex issues, perform root cause analysis, and implement permanent solutions. Manage and maintain Windows Server environments, Active Directory, patching, backups, and security controls. Support change management, disaster recovery, and system upgrades. Automate operational tasks through scripting and process improvements. Collaborate with internal teams and external vendors. Create and maintain technical documentation. Mentor junior team members and promote best practices. Requirements 3+ years of experience supporting enterprise Windows environments. Strong knowledge of Windows Server, Active Directory, DNS, Group Policy, and virtualization technologies. Experience with Microsoft SQL Server administration and support. Familiarity with ITIL-based incident and change management processes. Excellent troubleshooting, communication, and documentation skills. Experience with PKI, Hyper-V, networking, or data center operations is advantageous. Relevant Microsoft or industry certifications are a plus. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Jun 11, 2026
Full time
We are seeking a highly skilled and motivated Senior IT Systems Support Engineer to join our client's global team. In this hands-on technical role, you will be responsible for supporting, maintaining, and enhancing mission-critical IT systems used in high-profile environments worldwide. You will play a key role in ensuring system stability, performance, security, and compliance while driving continuous improvement initiatives. The position also offers the opportunity to mentor junior engineers, collaborate with international teams, and contribute to the delivery of reliable and secure IT services. Key Responsibilities Provide 2nd and 3rd line support for business-critical systems. Troubleshoot complex issues, perform root cause analysis, and implement permanent solutions. Manage and maintain Windows Server environments, Active Directory, patching, backups, and security controls. Support change management, disaster recovery, and system upgrades. Automate operational tasks through scripting and process improvements. Collaborate with internal teams and external vendors. Create and maintain technical documentation. Mentor junior team members and promote best practices. Requirements 3+ years of experience supporting enterprise Windows environments. Strong knowledge of Windows Server, Active Directory, DNS, Group Policy, and virtualization technologies. Experience with Microsoft SQL Server administration and support. Familiarity with ITIL-based incident and change management processes. Excellent troubleshooting, communication, and documentation skills. Experience with PKI, Hyper-V, networking, or data center operations is advantageous. Relevant Microsoft or industry certifications are a plus. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Application Support Engineer ERP - SQL - WMS We're seeking an Application Support Engineer to join a growing IT team supporting a range of critical business applications across ERP, Ecommerce, Warehouse Management, Finance, and Reporting platforms. This is an excellent opportunity for someone with experience supporting business systems who is looking to develop their technical skills further while working on a variety of exciting projects and technologies. The Role As an Application Support Engineer, you will provide 1st and 2nd line support for business-critical systems, helping users resolve issues and ensuring systems operate effectively. You'll work closely with internal stakeholders, third-party vendors, and development teams to investigate problems, support system enhancements, and contribute to ongoing improvements. Key responsibilities include: Providing support for ERP, WMS, Ecommerce, Finance, and Reporting platforms. Troubleshooting business system and application issues. Supporting ecommerce stores and customer enquiries. Investigating and resolving data-related issues using SQL/TSQL. Raising and managing support tickets with third-party vendors. Performing QA testing for system updates and new developments. Documenting issues, resolutions, and support procedures. Assisting with IT and business systems projects. Supporting integrations and associated business systems. About You We're looking for a proactive and enthusiastic individual who enjoys solving problems and delivering excellent customer service. Essential Skills & Experience: Experience supporting business systems, ERP platforms, WMS systems, or ecommerce applications. Strong troubleshooting and analytical skills. Knowledge of databases and database relationships. Working knowledge of SQL/TSQL. Excellent communication and organisational skills. Ability to manage workload effectively and work independently when required. Desirable Experience: Magento or ecommerce platform support. SQL Server Administration. RESTful Web Services and cXML. Finance systems. Software testing and QA activities. Understanding of quote-to-invoice business processes. What's on Offer? Hybrid working environment. Exposure to a wide range of business-critical technologies. Opportunities to work on exciting IT and business systems projects. Ongoing learning and professional development. Collaborative and supportive team environment. If you're looking for a role where you can expand your technical expertise, contribute to business-critical systems, and develop your career within a dynamic IT team, we'd love to hear from you!
Jun 11, 2026
Seasonal
Application Support Engineer ERP - SQL - WMS We're seeking an Application Support Engineer to join a growing IT team supporting a range of critical business applications across ERP, Ecommerce, Warehouse Management, Finance, and Reporting platforms. This is an excellent opportunity for someone with experience supporting business systems who is looking to develop their technical skills further while working on a variety of exciting projects and technologies. The Role As an Application Support Engineer, you will provide 1st and 2nd line support for business-critical systems, helping users resolve issues and ensuring systems operate effectively. You'll work closely with internal stakeholders, third-party vendors, and development teams to investigate problems, support system enhancements, and contribute to ongoing improvements. Key responsibilities include: Providing support for ERP, WMS, Ecommerce, Finance, and Reporting platforms. Troubleshooting business system and application issues. Supporting ecommerce stores and customer enquiries. Investigating and resolving data-related issues using SQL/TSQL. Raising and managing support tickets with third-party vendors. Performing QA testing for system updates and new developments. Documenting issues, resolutions, and support procedures. Assisting with IT and business systems projects. Supporting integrations and associated business systems. About You We're looking for a proactive and enthusiastic individual who enjoys solving problems and delivering excellent customer service. Essential Skills & Experience: Experience supporting business systems, ERP platforms, WMS systems, or ecommerce applications. Strong troubleshooting and analytical skills. Knowledge of databases and database relationships. Working knowledge of SQL/TSQL. Excellent communication and organisational skills. Ability to manage workload effectively and work independently when required. Desirable Experience: Magento or ecommerce platform support. SQL Server Administration. RESTful Web Services and cXML. Finance systems. Software testing and QA activities. Understanding of quote-to-invoice business processes. What's on Offer? Hybrid working environment. Exposure to a wide range of business-critical technologies. Opportunities to work on exciting IT and business systems projects. Ongoing learning and professional development. Collaborative and supportive team environment. If you're looking for a role where you can expand your technical expertise, contribute to business-critical systems, and develop your career within a dynamic IT team, we'd love to hear from you!
IT Support Engineer Wakefield Up to 30,000 MSP Environment Interface Recruitment is partnering with a growing managed services provider to recruit an IT Support Engineer to join their technical team. Supporting a mix of education and commercial customers, this role offers exposure to modern cloud technologies, infrastructure projects and customer-facing support work. The position is split between office and customer-site work, providing variety and the opportunity to develop your technical and consultancy skills. The Role Provide remote and on-site IT support Support multiple customer environments Manage Microsoft 365 and cloud technologies Troubleshoot infrastructure and networking issues Assist with cloud migration projects Support server environments Deliver networking and wireless installations Work closely with customers and colleagues Skills & Experience Suitable backgrounds include: MSP Engineer IT Support Engineer 2nd Line Support Engineer Infrastructure Support Engineer Education IT Technician Technical experience with the following would be advantageous: Microsoft 365 Azure Intune Active Directory Windows Server Networking and TCP/IP Firewalls Hyper-V Backup technologies VoIP What's on Offer? Salary up to 30,000 Fully funded technical certifications Salary progression linked to development Exposure to cloud and infrastructure projects Personal development plan Company pension Free parking Additional annual leave with service Holiday purchase scheme Long-term progression opportunities Supportive and collaborative culture This is an excellent opportunity for an ambitious IT professional looking to broaden their technical skills and build a long-term career within a growing technology business.
Jun 11, 2026
Full time
IT Support Engineer Wakefield Up to 30,000 MSP Environment Interface Recruitment is partnering with a growing managed services provider to recruit an IT Support Engineer to join their technical team. Supporting a mix of education and commercial customers, this role offers exposure to modern cloud technologies, infrastructure projects and customer-facing support work. The position is split between office and customer-site work, providing variety and the opportunity to develop your technical and consultancy skills. The Role Provide remote and on-site IT support Support multiple customer environments Manage Microsoft 365 and cloud technologies Troubleshoot infrastructure and networking issues Assist with cloud migration projects Support server environments Deliver networking and wireless installations Work closely with customers and colleagues Skills & Experience Suitable backgrounds include: MSP Engineer IT Support Engineer 2nd Line Support Engineer Infrastructure Support Engineer Education IT Technician Technical experience with the following would be advantageous: Microsoft 365 Azure Intune Active Directory Windows Server Networking and TCP/IP Firewalls Hyper-V Backup technologies VoIP What's on Offer? Salary up to 30,000 Fully funded technical certifications Salary progression linked to development Exposure to cloud and infrastructure projects Personal development plan Company pension Free parking Additional annual leave with service Holiday purchase scheme Long-term progression opportunities Supportive and collaborative culture This is an excellent opportunity for an ambitious IT professional looking to broaden their technical skills and build a long-term career within a growing technology business.
Workplace IT Engineer (2nd Line Support) West London Ongoing Temporary Contract ASAP Start 174 per day PAYE or 225 per day Umbrella Full time site based role with as this is supporting the wider members of the team with both hardware and software A West London Local Authority is seeking an experienced Workplace IT Engineer to join their IT & Digital Services team on an ongoing temporary basis. This is a site-based role requiring travel across multiple locations within the borough, so a full UK driving licence is essential. The Role You will provide 2nd line support and deliver high-quality workplace technology services to council staff. This includes supporting hardware, software, and end-user issues both remotely and onsite. Resolve 1st and 2nd line incidents via face-to-face support, telephony, and remote tools Deliver hands-on support across multiple council sites Install, configure, and decommission IT equipment, including cabling and network patching Support print services and liaise with third-party providers (e.g. Ricoh) Manage and prioritise escalations, including VIP support cases Work collaboratively with wider Digital Services teams on issue resolution and projects About You Proven experience in 2nd line IT support within a complex environment Strong troubleshooting skills, including backend analysis Experience supporting hardware, software, and network infrastructure Comfortable working across multiple sites and delivering in-person support Ability to manage priorities and communicate effectively with stakeholders Experience supporting VIP users and handling escalations Full UK driving licence required Additional Information Site-based role across borough locations Ongoing temporary assignment Subject to pre-employment vetting checks
Jun 11, 2026
Seasonal
Workplace IT Engineer (2nd Line Support) West London Ongoing Temporary Contract ASAP Start 174 per day PAYE or 225 per day Umbrella Full time site based role with as this is supporting the wider members of the team with both hardware and software A West London Local Authority is seeking an experienced Workplace IT Engineer to join their IT & Digital Services team on an ongoing temporary basis. This is a site-based role requiring travel across multiple locations within the borough, so a full UK driving licence is essential. The Role You will provide 2nd line support and deliver high-quality workplace technology services to council staff. This includes supporting hardware, software, and end-user issues both remotely and onsite. Resolve 1st and 2nd line incidents via face-to-face support, telephony, and remote tools Deliver hands-on support across multiple council sites Install, configure, and decommission IT equipment, including cabling and network patching Support print services and liaise with third-party providers (e.g. Ricoh) Manage and prioritise escalations, including VIP support cases Work collaboratively with wider Digital Services teams on issue resolution and projects About You Proven experience in 2nd line IT support within a complex environment Strong troubleshooting skills, including backend analysis Experience supporting hardware, software, and network infrastructure Comfortable working across multiple sites and delivering in-person support Ability to manage priorities and communicate effectively with stakeholders Experience supporting VIP users and handling escalations Full UK driving licence required Additional Information Site-based role across borough locations Ongoing temporary assignment Subject to pre-employment vetting checks
IT Support Engineer York Up to 30,000 Education Sector Interface Recruitment is working with a growing managed services provider to recruit an IT Support Engineer to support a key education client in York. This is an excellent opportunity for an Education IT Technician, ICT Support Technician or IT Support Engineer looking to join a business that genuinely invests in its people and provides long-term career development. Working primarily within a school environment, you will provide day-to-day support whilst assisting with infrastructure improvements, cloud technologies and IT projects. The Role Provide first and second-line IT support Support Microsoft 365 environments Troubleshoot desktop, server and networking issues Support Azure and Intune technologies Assist with infrastructure and cloud projects Manage user accounts and permissions Support wireless and networking solutions Deliver excellent customer service Skills & Experience We would be keen to speak with candidates who have experience in: Education IT Support ICT Technician positions IT Support Engineering MSP environments 1st or 2nd Line Support Technical experience with the following would be beneficial: Microsoft 365 Active Directory Windows 10 & 11 Azure Intune Windows Server Networking Hyper-V What's on Offer? Salary up to 30,000 Fully funded vendor-accredited training Salary increases linked to certification achievements Structured development plan Increasing annual leave entitlement with service Additional holiday purchase scheme Company pension Friendly and supportive culture Genuine progression opportunities This is a fantastic opportunity to join a business known for investing in its employees and providing long-term career development.
Jun 11, 2026
Full time
IT Support Engineer York Up to 30,000 Education Sector Interface Recruitment is working with a growing managed services provider to recruit an IT Support Engineer to support a key education client in York. This is an excellent opportunity for an Education IT Technician, ICT Support Technician or IT Support Engineer looking to join a business that genuinely invests in its people and provides long-term career development. Working primarily within a school environment, you will provide day-to-day support whilst assisting with infrastructure improvements, cloud technologies and IT projects. The Role Provide first and second-line IT support Support Microsoft 365 environments Troubleshoot desktop, server and networking issues Support Azure and Intune technologies Assist with infrastructure and cloud projects Manage user accounts and permissions Support wireless and networking solutions Deliver excellent customer service Skills & Experience We would be keen to speak with candidates who have experience in: Education IT Support ICT Technician positions IT Support Engineering MSP environments 1st or 2nd Line Support Technical experience with the following would be beneficial: Microsoft 365 Active Directory Windows 10 & 11 Azure Intune Windows Server Networking Hyper-V What's on Offer? Salary up to 30,000 Fully funded vendor-accredited training Salary increases linked to certification achievements Structured development plan Increasing annual leave entitlement with service Additional holiday purchase scheme Company pension Friendly and supportive culture Genuine progression opportunities This is a fantastic opportunity to join a business known for investing in its employees and providing long-term career development.
2nd Line Support Engineer Poole £31,000 DOE As a 2nd Line Support Engineer within this forward-thinking business, you ll play a key role providing hands-on support and troubleshooting for a variety of technical issues. This role requires both independent work and collaboration with a growing team on diverse technical disciplines. As a 2nd Line Support Engineer, you ll benefit from: Holiday Allowance: 25 days' holiday plus bank holidays, with additional holiday for long service. Company bonus scheme Pension Scheme: Established company pension scheme. Health & Wellness Program: Access to health & wellness and employee rewards platforms. Personal Development: Develop a personal development plan with your line manager, including time for learning, budget for exams, and mentorship for industry-recognised certifications. As a 2nd Line Support Engineer, your responsibilities will include: Troubleshoot and Resolve: Handle Helpdesk incidents and provide hands-on support for Microsoft 365, servers, and networks. Configure and Upgrade: Upgrade and configure hardware, software, and related services. Document and Maintain: Contribute to infrastructure documentation and create knowledge base articles. Escalate and Assist: Act as an escalation point for Line 1 engineers and escalate tickets as needed. Client Interaction and Site Visits: Manage client calls and conduct site visits when required. As a 2nd Line Support Engineer, your skills and experience will include: Helpdesk Experience: At least 2 years' experience on an IT Helpdesk, utilising a PSA/ITSM/CRM support tool like Autotask. Microsoft 365: Proficiency in OneDrive, SharePoint Online, Exchange Online, Teams, Intune, Entra ID, Entra Connect, Defender for Office 365, and Defender for Endpoint. Server Roles: Experience with Active Directory, Group Policy, DNS, and DHCP. Networking: Knowledge of LAN-based networking, cloud-managed switches like Unifi or Meraki, wireless, VPNs, and routing. Certifications: Completed or working towards Microsoft 365 accreditation. Interested? If you re ready to take the next step in your career as a 2nd Line Support Engineer , this role offers the chance to deepen your technical expertise and build long-term progression. Apply today with an up-to-date CV or call Josh at Rubicon for more information.
Jun 11, 2026
Full time
2nd Line Support Engineer Poole £31,000 DOE As a 2nd Line Support Engineer within this forward-thinking business, you ll play a key role providing hands-on support and troubleshooting for a variety of technical issues. This role requires both independent work and collaboration with a growing team on diverse technical disciplines. As a 2nd Line Support Engineer, you ll benefit from: Holiday Allowance: 25 days' holiday plus bank holidays, with additional holiday for long service. Company bonus scheme Pension Scheme: Established company pension scheme. Health & Wellness Program: Access to health & wellness and employee rewards platforms. Personal Development: Develop a personal development plan with your line manager, including time for learning, budget for exams, and mentorship for industry-recognised certifications. As a 2nd Line Support Engineer, your responsibilities will include: Troubleshoot and Resolve: Handle Helpdesk incidents and provide hands-on support for Microsoft 365, servers, and networks. Configure and Upgrade: Upgrade and configure hardware, software, and related services. Document and Maintain: Contribute to infrastructure documentation and create knowledge base articles. Escalate and Assist: Act as an escalation point for Line 1 engineers and escalate tickets as needed. Client Interaction and Site Visits: Manage client calls and conduct site visits when required. As a 2nd Line Support Engineer, your skills and experience will include: Helpdesk Experience: At least 2 years' experience on an IT Helpdesk, utilising a PSA/ITSM/CRM support tool like Autotask. Microsoft 365: Proficiency in OneDrive, SharePoint Online, Exchange Online, Teams, Intune, Entra ID, Entra Connect, Defender for Office 365, and Defender for Endpoint. Server Roles: Experience with Active Directory, Group Policy, DNS, and DHCP. Networking: Knowledge of LAN-based networking, cloud-managed switches like Unifi or Meraki, wireless, VPNs, and routing. Certifications: Completed or working towards Microsoft 365 accreditation. Interested? If you re ready to take the next step in your career as a 2nd Line Support Engineer , this role offers the chance to deepen your technical expertise and build long-term progression. Apply today with an up-to-date CV or call Josh at Rubicon for more information.
Role: Systems Support Engineer (Clinical Systems) Contract: Permanent Salary: £40,000 - £45,000 (DOE) Travel: Remote (UK-based) with quarterly travel to London (expensed) iO Associates are currently working with a specialist healthtech organisation that is looking to appoint a Systems Support Engineer to join their highly collaborative support team on a permanent basis. This is a fantastic opportunity for someone with experience in NHS IT or clinical systems support who is looking to move into a more specialist, niche environment working closely with healthcare applications, clinical workflows and integration technologies. The role sits within a close-knit support function supporting a small customer base. These are not generic IT service desk issues, but instead focused on clinical application behaviour, integration alerts and patient workflow-related queries within a highly structured, process-driven environment. You'll get the opportunity to work with healthcare integration standards such as HL7 and DICOM, supported by a Mirth integration engine. You will spend time reviewing logs, investigating errors and understanding how clinical data flows through systems. Key responsibilities: Providing 1st and 2nd line support Investigating and resolving application and workflow-related incidents Reviewing logs, error messages and system alerts to identify root causes Supporting integration-related queries across HL7 and DICOM environments Working within structured, documented processes Collaborating with internal technical teams on more complex issues Understanding and interpreting clinical workflows and patient data pathways Ensuring all tickets are accurately documented and resolved within SLA Skills: Experience within NHS IT, clinical systems or healthcare application support environments Understand clinical workflows and healthcare terminology Interpret and investigate application issues logically Work within structured, process-driven environments Service desk or support background to troubleshoot effectively Communicate clearly with both technical and clinical users Work independently within a small, collaborative team SQL exposure is desirable for basic data understanding and investigation purposes, but there is no expectation for advanced querying or development skills. What's on Offer? Salary up to £45,000 depending on experience Remote working Small, specialist support team with a collaborative culture Exposure to clinical systems, HL7, DICOM and integration environments Structured, process-led environment with strong documentation Opportunity to develop within a growing organisation Occasional quarterly meet-ups (fully expensed) If you're currently in a hands-on NHS clinical systems support role (eg PACS, RIS, EPR support or service desk with clinical applications exposure) and have experience in troubleshooting system issues, please don't hesitate to apply now!
Jun 11, 2026
Full time
Role: Systems Support Engineer (Clinical Systems) Contract: Permanent Salary: £40,000 - £45,000 (DOE) Travel: Remote (UK-based) with quarterly travel to London (expensed) iO Associates are currently working with a specialist healthtech organisation that is looking to appoint a Systems Support Engineer to join their highly collaborative support team on a permanent basis. This is a fantastic opportunity for someone with experience in NHS IT or clinical systems support who is looking to move into a more specialist, niche environment working closely with healthcare applications, clinical workflows and integration technologies. The role sits within a close-knit support function supporting a small customer base. These are not generic IT service desk issues, but instead focused on clinical application behaviour, integration alerts and patient workflow-related queries within a highly structured, process-driven environment. You'll get the opportunity to work with healthcare integration standards such as HL7 and DICOM, supported by a Mirth integration engine. You will spend time reviewing logs, investigating errors and understanding how clinical data flows through systems. Key responsibilities: Providing 1st and 2nd line support Investigating and resolving application and workflow-related incidents Reviewing logs, error messages and system alerts to identify root causes Supporting integration-related queries across HL7 and DICOM environments Working within structured, documented processes Collaborating with internal technical teams on more complex issues Understanding and interpreting clinical workflows and patient data pathways Ensuring all tickets are accurately documented and resolved within SLA Skills: Experience within NHS IT, clinical systems or healthcare application support environments Understand clinical workflows and healthcare terminology Interpret and investigate application issues logically Work within structured, process-driven environments Service desk or support background to troubleshoot effectively Communicate clearly with both technical and clinical users Work independently within a small, collaborative team SQL exposure is desirable for basic data understanding and investigation purposes, but there is no expectation for advanced querying or development skills. What's on Offer? Salary up to £45,000 depending on experience Remote working Small, specialist support team with a collaborative culture Exposure to clinical systems, HL7, DICOM and integration environments Structured, process-led environment with strong documentation Opportunity to develop within a growing organisation Occasional quarterly meet-ups (fully expensed) If you're currently in a hands-on NHS clinical systems support role (eg PACS, RIS, EPR support or service desk with clinical applications exposure) and have experience in troubleshooting system issues, please don't hesitate to apply now!
Senior Infrastructure Engineer (Network focused) One of the UK's leading entertainment groups (hospitality, leisure) requires a Senior Infrastructure Engineer is a senior technical role within the Group IT Operations function, focused primarily on supporting and maintaining the infrastructure estate The role is responsible for delivering 2nd Line infrastructure support, maintenance, patching, troubleshooting whilst seeking proactive operational improvement. The successful candidate will act as a key technical SME across Microsoft Azure, Microsoft 365, Networking, Switching, Firewalls, Wi-Fi and Zscaler environments, ensuring systems remain secure, available, supported and aligned to group standards and operational processes. This role combines operational support, technical administration and infrastructure project delivery, requiring strong troubleshooting capability, a proactive mindset and excellent collaboration skills across local territory teams, shared services and third-party suppliers. Key Accountabilities Infrastructure Operations & Support Provide senior-level 2nd line support, including investigation, troubleshooting, and resolution of infrastructure and network incidents across multi-site environments. Proactively monitor, maintain, and optimise infrastructure performance through health checks, patching, and continuous improvement activities. Support and maintain enterprise infrastructure platforms, including: Microsoft Azure and Microsoft 365 Entra ID (Azure AD) Networking, switching, Firewalls, DNS/DHCP Wi-Fi Remote access technologies (ZCC, Global Protect Ensure infrastructure availability, reliability, and performance across cinema and office environments. Identify and remediate potential issues proactively before business impact occurs. Participate in major incident response, including technical troubleshooting and escalation suppor Cloud & Microsoft Platform Administration Administer and support Microsoft Azure services and cloud-hosted infrastructure. Support Microsoft 365 services, including but not limited to: Exchange Online Teams SharePoint Online Intune OneDrive Microsoft Defender Manage identity and access processes within Entra ID. Contribute to cloud governance, security hardening, and compliance initiatives. Collaborate with Group Security and Shared Services teams to implement best practices across cloud and endpoint environments. Networking & Connectivity Provide senior-level support for enterprise networking across multi-site environments. Support and troubleshoot LAN, WAN, Wi-Fi, DNS, and secure access services. Support Zscaler SASE environments and associated network security controls. Work collaboratively with third-party network and telecom providers. Assist with network upgrades, refreshes, and optimisation initiatives. This is a wonderful opportunity to work for one of the UK's leading entertainment groups (house hold name) The role offers between £50-60K basic + package + bons and is based in the West London office Mon - Thur with Friday WFH. A very exciting brand and opportunity
Jun 11, 2026
Full time
Senior Infrastructure Engineer (Network focused) One of the UK's leading entertainment groups (hospitality, leisure) requires a Senior Infrastructure Engineer is a senior technical role within the Group IT Operations function, focused primarily on supporting and maintaining the infrastructure estate The role is responsible for delivering 2nd Line infrastructure support, maintenance, patching, troubleshooting whilst seeking proactive operational improvement. The successful candidate will act as a key technical SME across Microsoft Azure, Microsoft 365, Networking, Switching, Firewalls, Wi-Fi and Zscaler environments, ensuring systems remain secure, available, supported and aligned to group standards and operational processes. This role combines operational support, technical administration and infrastructure project delivery, requiring strong troubleshooting capability, a proactive mindset and excellent collaboration skills across local territory teams, shared services and third-party suppliers. Key Accountabilities Infrastructure Operations & Support Provide senior-level 2nd line support, including investigation, troubleshooting, and resolution of infrastructure and network incidents across multi-site environments. Proactively monitor, maintain, and optimise infrastructure performance through health checks, patching, and continuous improvement activities. Support and maintain enterprise infrastructure platforms, including: Microsoft Azure and Microsoft 365 Entra ID (Azure AD) Networking, switching, Firewalls, DNS/DHCP Wi-Fi Remote access technologies (ZCC, Global Protect Ensure infrastructure availability, reliability, and performance across cinema and office environments. Identify and remediate potential issues proactively before business impact occurs. Participate in major incident response, including technical troubleshooting and escalation suppor Cloud & Microsoft Platform Administration Administer and support Microsoft Azure services and cloud-hosted infrastructure. Support Microsoft 365 services, including but not limited to: Exchange Online Teams SharePoint Online Intune OneDrive Microsoft Defender Manage identity and access processes within Entra ID. Contribute to cloud governance, security hardening, and compliance initiatives. Collaborate with Group Security and Shared Services teams to implement best practices across cloud and endpoint environments. Networking & Connectivity Provide senior-level support for enterprise networking across multi-site environments. Support and troubleshoot LAN, WAN, Wi-Fi, DNS, and secure access services. Support Zscaler SASE environments and associated network security controls. Work collaboratively with third-party network and telecom providers. Assist with network upgrades, refreshes, and optimisation initiatives. This is a wonderful opportunity to work for one of the UK's leading entertainment groups (house hold name) The role offers between £50-60K basic + package + bons and is based in the West London office Mon - Thur with Friday WFH. A very exciting brand and opportunity
NRL are currently recruiting Electricians in Royston. Start: ASAP Duration: 9 months (Feb 2027) Key Responsibilities: Industrial work, cable rack, cable tray, steel wire armoured cables, instrument cables, some hazardous area equipment. Requirements: Valid JIB card - essential Additional Information: 11 day fortnight 6.45am to 5.45pm Mon through to following Wed (10 days) & 6.45am to 1.15pm 2nd Thur (travel home day) JIB Paye rates + 2.37 per hour bonus Entitled to travel & return fare (as per JIB). Lodge paid Pay: PAYE Graded Electrician PAYE Rate: Basic Mon-Fri 1st 37.5 hours - 19.54 Working Rate + 2.74 Holiday Pay = 22.28 Total Payable Overtime 1.5 (Dayshift midweek overtime, saturday 1st 6 hours) - 29.31 Working Rate + 3.54 Holiday Pay = 32.85 Total Payable Overtime 2 (Dayshift Saturday after 1st 6 hours & Sunday- 39.08 Working Rate + 4.72 Holiday Pay = 43.80 Total Payable Approved Electrician PAYE Rate: Basic Mon-Fri 1st 37.5 hours - 21.19 Working Rate + 2.98 Holiday Pay = 24.17 Total Payable Overtime 1.5 (Dayshift midweek overtime, saturday 1st 6 hours) - 31.79 Working Rate + 3.84 Holiday Pay = 35.62 Total Payable Overtime 2 (Dayshift Saturday after 1st 6 hours & Sunday- 42.38 Working Rate + 5.12 Holiday Pay = 47.50 Total Payable If this role is of interest to you, please submit your application now and NRL will be in contact. The NRL Group connect global companies with the right people to bring engineering projects to life. Supporting contracting companies with energy transition plans and working with our clients to create a cleaner, greener future. We welcome applications from every walk of life and are committed to diversity within the industries we support, as a certified Inclusive Recruiter and Armed Forces friendly employer. You can ensure you stay safe when job searching online by visiting the JobsAware website.
Jun 11, 2026
Contractor
NRL are currently recruiting Electricians in Royston. Start: ASAP Duration: 9 months (Feb 2027) Key Responsibilities: Industrial work, cable rack, cable tray, steel wire armoured cables, instrument cables, some hazardous area equipment. Requirements: Valid JIB card - essential Additional Information: 11 day fortnight 6.45am to 5.45pm Mon through to following Wed (10 days) & 6.45am to 1.15pm 2nd Thur (travel home day) JIB Paye rates + 2.37 per hour bonus Entitled to travel & return fare (as per JIB). Lodge paid Pay: PAYE Graded Electrician PAYE Rate: Basic Mon-Fri 1st 37.5 hours - 19.54 Working Rate + 2.74 Holiday Pay = 22.28 Total Payable Overtime 1.5 (Dayshift midweek overtime, saturday 1st 6 hours) - 29.31 Working Rate + 3.54 Holiday Pay = 32.85 Total Payable Overtime 2 (Dayshift Saturday after 1st 6 hours & Sunday- 39.08 Working Rate + 4.72 Holiday Pay = 43.80 Total Payable Approved Electrician PAYE Rate: Basic Mon-Fri 1st 37.5 hours - 21.19 Working Rate + 2.98 Holiday Pay = 24.17 Total Payable Overtime 1.5 (Dayshift midweek overtime, saturday 1st 6 hours) - 31.79 Working Rate + 3.84 Holiday Pay = 35.62 Total Payable Overtime 2 (Dayshift Saturday after 1st 6 hours & Sunday- 42.38 Working Rate + 5.12 Holiday Pay = 47.50 Total Payable If this role is of interest to you, please submit your application now and NRL will be in contact. The NRL Group connect global companies with the right people to bring engineering projects to life. Supporting contracting companies with energy transition plans and working with our clients to create a cleaner, greener future. We welcome applications from every walk of life and are committed to diversity within the industries we support, as a certified Inclusive Recruiter and Armed Forces friendly employer. You can ensure you stay safe when job searching online by visiting the JobsAware website.
Summary of Role As an Apprentice Health & Safety Advisor, you'll gain hands-on experience while learning from our experienced team, developing the skills and knowledge to build a successful career in health and safety. This apprenticeship provides an excellent opportunity to develop a rewarding career in health and safety while earning a recognised qualification. You'll receive structured training, mentorship from experienced professionals, and practical experience across diverse sites and projects. What you will be doing Supporting health and safety compliance audits and inspections at company and customer premises learning how to assess workplace safety, identify risks, and ensure compliance with relevant processes, procedures, and regulatory standards. Assist with the investigation of incidents, near misses, and customer complaints in accordance with company processes developing your analytical skills by helping to identify root causes and contributing to corrective action plans. Support the maintenance, development, and implementation of Hall & Kay Fire Services' standard operating processes and procedures. You'll contribute to ensuring their continued effectiveness and learn how health and safety systems operate in practice. Working alongside managers and site contacts to discuss audit findings and assist with implementing corrective actions building your communication skills by liaising with client sites regarding inspections and meetings as required. Learn about third-party certification requirements by supporting audits and liaising with certification bodies. You'll gain insight into accreditation processes and help develop practical solutions where requirements and business needs intersect. Contribute to developing an effective audit and inspection programme while building your technical expertise and professional competence through structured learning and real-world application. Desired Skills, Qualities, and Experience (all essential): Minimum of 5 GCSEs at grade 4 or above. A grade 5 in Science is required for this role. Competent written and verbal communication skills with the ability to interact professionally with clients and colleagues at all levels. Good attention to detail and ability to produce accurate written reports. Proactive approach with problem-solving mindset. Willingness to learn and develop technical health and safety knowledge. Ability to work independently once trained, using your own initiative. Flexibility to travel regularly across the UK to attend Hall & Kay sites. Positive, professional attitude and commitment to representing the company image through excellent conduct. A genuine interest in developing a career in health and safety within the construction/sprinkler industry. What you can expect in return Salary £22,000 per annum 25 days holiday plus bank holidays and option to buy 5 days Contributory company pension scheme Life Assurance 36.5 hours per week (Monday to Thursday 8 40, Friday 8.45 4pm) About the apprenticeship You will be studying towards a Safety, Health & Environment Level 3 Apprenticeship. The course is being offered via online learning delivery, When not studying, you will work alongside our experienced Project Managers delivering a real project engineering role. You may be expected to travel to different sites within a geographical region. You will need to manage your time and commitments well to ensure that you are able to complete your assignments whilst delivering a highly valued role. In addition to developing your core skills, you will be expected to support and carry out additional activities across our projects and service delivery. This may include project site assessments, supporting project documentation, assisting with technical surveys, and contributing to project planning and coordination activities. These responsibilities will provide valuable hands-on experience across the full spectrum of project delivery while contributing to overall project success and will complement your technical development as you progress through the apprenticeship program Important Information: GRADES: You will be required to provide your GCSE Grades prior to selection for the Assessment Centre & Interview The assessment centre for this programme will take place on Monday 22nd June or Tuesday 23rd June in London Role Start Date: September 2026 Note: You may be required to complete a DBS check, at either basic or enhanced level, depending on the location you will be working in. We are excited to open applications for our 2026 Apprenticeship program. If you re looking to start your career, Hall & Kay is the perfect professional home. At Hall & Kay and JLL, you ll have a chance to innovate with the world s leading businesses, put that expertise into action on landmark projects, and work on game-changing facilities and maintenance initiatives. You ll also make long-lasting professional connections through sharing different perspectives, and you ll be inspired by the best. We re focused on opportunity and want to help you make the most of yours. Achieve your ambitions join us at Hall & Kay and JLL!
Jun 11, 2026
Full time
Summary of Role As an Apprentice Health & Safety Advisor, you'll gain hands-on experience while learning from our experienced team, developing the skills and knowledge to build a successful career in health and safety. This apprenticeship provides an excellent opportunity to develop a rewarding career in health and safety while earning a recognised qualification. You'll receive structured training, mentorship from experienced professionals, and practical experience across diverse sites and projects. What you will be doing Supporting health and safety compliance audits and inspections at company and customer premises learning how to assess workplace safety, identify risks, and ensure compliance with relevant processes, procedures, and regulatory standards. Assist with the investigation of incidents, near misses, and customer complaints in accordance with company processes developing your analytical skills by helping to identify root causes and contributing to corrective action plans. Support the maintenance, development, and implementation of Hall & Kay Fire Services' standard operating processes and procedures. You'll contribute to ensuring their continued effectiveness and learn how health and safety systems operate in practice. Working alongside managers and site contacts to discuss audit findings and assist with implementing corrective actions building your communication skills by liaising with client sites regarding inspections and meetings as required. Learn about third-party certification requirements by supporting audits and liaising with certification bodies. You'll gain insight into accreditation processes and help develop practical solutions where requirements and business needs intersect. Contribute to developing an effective audit and inspection programme while building your technical expertise and professional competence through structured learning and real-world application. Desired Skills, Qualities, and Experience (all essential): Minimum of 5 GCSEs at grade 4 or above. A grade 5 in Science is required for this role. Competent written and verbal communication skills with the ability to interact professionally with clients and colleagues at all levels. Good attention to detail and ability to produce accurate written reports. Proactive approach with problem-solving mindset. Willingness to learn and develop technical health and safety knowledge. Ability to work independently once trained, using your own initiative. Flexibility to travel regularly across the UK to attend Hall & Kay sites. Positive, professional attitude and commitment to representing the company image through excellent conduct. A genuine interest in developing a career in health and safety within the construction/sprinkler industry. What you can expect in return Salary £22,000 per annum 25 days holiday plus bank holidays and option to buy 5 days Contributory company pension scheme Life Assurance 36.5 hours per week (Monday to Thursday 8 40, Friday 8.45 4pm) About the apprenticeship You will be studying towards a Safety, Health & Environment Level 3 Apprenticeship. The course is being offered via online learning delivery, When not studying, you will work alongside our experienced Project Managers delivering a real project engineering role. You may be expected to travel to different sites within a geographical region. You will need to manage your time and commitments well to ensure that you are able to complete your assignments whilst delivering a highly valued role. In addition to developing your core skills, you will be expected to support and carry out additional activities across our projects and service delivery. This may include project site assessments, supporting project documentation, assisting with technical surveys, and contributing to project planning and coordination activities. These responsibilities will provide valuable hands-on experience across the full spectrum of project delivery while contributing to overall project success and will complement your technical development as you progress through the apprenticeship program Important Information: GRADES: You will be required to provide your GCSE Grades prior to selection for the Assessment Centre & Interview The assessment centre for this programme will take place on Monday 22nd June or Tuesday 23rd June in London Role Start Date: September 2026 Note: You may be required to complete a DBS check, at either basic or enhanced level, depending on the location you will be working in. We are excited to open applications for our 2026 Apprenticeship program. If you re looking to start your career, Hall & Kay is the perfect professional home. At Hall & Kay and JLL, you ll have a chance to innovate with the world s leading businesses, put that expertise into action on landmark projects, and work on game-changing facilities and maintenance initiatives. You ll also make long-lasting professional connections through sharing different perspectives, and you ll be inspired by the best. We re focused on opportunity and want to help you make the most of yours. Achieve your ambitions join us at Hall & Kay and JLL!
2nd Line engineer - 5 days onsite We are looking for an experienced 1st / 2nd Line engineer to join our client on a permanent basis 5 days a week onsite. Key Skills 1st /2nd line IT support skills and very strong troubleshooting skills Managed Service provider or demonstrable experience in a similar role providing desk-side and remote support to users with varying degrees of computer literacy Experience in the installation, configuration and support of desktop/laptops, various types of peripheral hardware (including printers, smartphones and tablets) Proven knowledge and demonstrated experience in the operation & administration of Google Workspace. Experience with Microsoft 365 would also be an advantage Demonstrated experience of managing tablets/mobiles and Windows 10/11 devices with Intune or equivalent Strong knowledge of Windows 10 and MAC operating systems Good networking fundamental skills including LAN, WAN, VPN, Routers, Firewalls Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Jun 11, 2026
Full time
2nd Line engineer - 5 days onsite We are looking for an experienced 1st / 2nd Line engineer to join our client on a permanent basis 5 days a week onsite. Key Skills 1st /2nd line IT support skills and very strong troubleshooting skills Managed Service provider or demonstrable experience in a similar role providing desk-side and remote support to users with varying degrees of computer literacy Experience in the installation, configuration and support of desktop/laptops, various types of peripheral hardware (including printers, smartphones and tablets) Proven knowledge and demonstrated experience in the operation & administration of Google Workspace. Experience with Microsoft 365 would also be an advantage Demonstrated experience of managing tablets/mobiles and Windows 10/11 devices with Intune or equivalent Strong knowledge of Windows 10 and MAC operating systems Good networking fundamental skills including LAN, WAN, VPN, Routers, Firewalls Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Just Recruitment is delighted to be supporting a growing and forward-thinking business in their search for a 1st/2nd Line IT Support Engineer. This is an excellent opportunity to join a dynamic team that prides itself on delivering exceptional service to clients across a range of sectors, including care and legal.The Role:As a key member of the support team, you will provide high-quality remote IT support to a diverse client base. You'll manage incoming queries, troubleshoot technical issues, and take full ownership of tickets through to resolution using industry-standard PSA and RMM tools.Key Responsibilities: Deliver efficient and professional remote IT supportManage and resolve support tickets within agreed SLAsConfigure and maintain Microsoft 365 environments (Exchange, SharePoint, Azure AD, Endpoint Manager)Install and configure Windows 11 and mobile devicesTroubleshoot a wide range of technical issues, including email and client configurationMaintain accurate documentation of work carried outPromote and adhere to cyber security best practicesSkills & Experience Required: Strong working knowledge of Microsoft 365 and Office apps (Outlook, Teams, OneDrive, Word, Excel)Experience with Windows OS installation and software configurationFamiliarity with troubleshooting tools such as Event Viewer and Command PromptExcellent communication skills with a customer-focused approachAbility to take ownership of issues and see them through to resolutionWhat's on Offer: Company pension schemePrivate healthcare and dental cover25 days holiday + bank holidaysCar and phone allowanceCycle-to-work schemeRegular company events Due to the office location, a full UK driving license and access to your own vehicle is essential.
Jun 11, 2026
Full time
Just Recruitment is delighted to be supporting a growing and forward-thinking business in their search for a 1st/2nd Line IT Support Engineer. This is an excellent opportunity to join a dynamic team that prides itself on delivering exceptional service to clients across a range of sectors, including care and legal.The Role:As a key member of the support team, you will provide high-quality remote IT support to a diverse client base. You'll manage incoming queries, troubleshoot technical issues, and take full ownership of tickets through to resolution using industry-standard PSA and RMM tools.Key Responsibilities: Deliver efficient and professional remote IT supportManage and resolve support tickets within agreed SLAsConfigure and maintain Microsoft 365 environments (Exchange, SharePoint, Azure AD, Endpoint Manager)Install and configure Windows 11 and mobile devicesTroubleshoot a wide range of technical issues, including email and client configurationMaintain accurate documentation of work carried outPromote and adhere to cyber security best practicesSkills & Experience Required: Strong working knowledge of Microsoft 365 and Office apps (Outlook, Teams, OneDrive, Word, Excel)Experience with Windows OS installation and software configurationFamiliarity with troubleshooting tools such as Event Viewer and Command PromptExcellent communication skills with a customer-focused approachAbility to take ownership of issues and see them through to resolutionWhat's on Offer: Company pension schemePrivate healthcare and dental cover25 days holiday + bank holidaysCar and phone allowanceCycle-to-work schemeRegular company events Due to the office location, a full UK driving license and access to your own vehicle is essential.
IT Support Engineer A growing IT solutions provider is looking to add an IT Support Engineer to its internal helpdesk team, supporting SME clients across Oxfordshire and the Thames Valley. This is a varied, hands-on role where you'll be involved in everything from day-to-day user support through to infrastructure, cloud, networking and security-related issues. It would suit someone who enjoys problem-solving, speaking with customers and building broader technical experience within an MSP-style environment. The Role You will be supporting a range of clients across Microsoft, desktop, server, networking and cloud environments. The role will involve fault diagnosis, ticket ownership, system maintenance and working closely with customers to ensure issues are resolved efficiently and professionally. There will also be opportunities to get involved in wider technical enquiries, project-related work and continuous improvement across client environments. Responsibilities Providing telephone, email and remote support to customers Diagnosing and resolving desktop, server, cloud and network issues Supporting Microsoft 365, Exchange, Windows desktop and Windows Server environments Handling IT administration requests and routine system maintenance Taking ownership of tickets and keeping customers updated throughout Escalating complex issues where required Liaising with third-party suppliers and service providers Supporting general customer enquiries Producing reports for clients and internal teams About You Experience in IT support, ideally within an MSP, helpdesk or customer-facing technical environment Knowledge of Windows 10/11, Microsoft Office, Microsoft 365 and Windows Server Strong troubleshooting and problem-solving ability Excellent written and verbal communication skills Professional, proactive and customer-focused approach Able to manage your own workload and prioritise tickets effectively Keen to keep learning and developing your technical skills Useful Technical Exposure Exposure to any of the following would be beneficial: Microsoft 365 Intune Azure Hosted Exchange Remote Desktop Services VMware Windows Server macOS / Apple iOS Antivirus, EDR or XDR tools Backup technologies such as Datto, Veeam or Axcient Switches, routers and wireless networks WatchGuard firewalls IPSec / SSL VPNs DNS / DHCP Internet connectivity troubleshooting Why Apply? This is a strong opportunity to join a hands-on IT solutions provider where you'll gain exposure across support, infrastructure, cloud, networking and security. You'll be part of a close-knit technical team, working with a broad client base and developing your skills across a genuinely varied technical environment. Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.
Jun 11, 2026
Full time
IT Support Engineer A growing IT solutions provider is looking to add an IT Support Engineer to its internal helpdesk team, supporting SME clients across Oxfordshire and the Thames Valley. This is a varied, hands-on role where you'll be involved in everything from day-to-day user support through to infrastructure, cloud, networking and security-related issues. It would suit someone who enjoys problem-solving, speaking with customers and building broader technical experience within an MSP-style environment. The Role You will be supporting a range of clients across Microsoft, desktop, server, networking and cloud environments. The role will involve fault diagnosis, ticket ownership, system maintenance and working closely with customers to ensure issues are resolved efficiently and professionally. There will also be opportunities to get involved in wider technical enquiries, project-related work and continuous improvement across client environments. Responsibilities Providing telephone, email and remote support to customers Diagnosing and resolving desktop, server, cloud and network issues Supporting Microsoft 365, Exchange, Windows desktop and Windows Server environments Handling IT administration requests and routine system maintenance Taking ownership of tickets and keeping customers updated throughout Escalating complex issues where required Liaising with third-party suppliers and service providers Supporting general customer enquiries Producing reports for clients and internal teams About You Experience in IT support, ideally within an MSP, helpdesk or customer-facing technical environment Knowledge of Windows 10/11, Microsoft Office, Microsoft 365 and Windows Server Strong troubleshooting and problem-solving ability Excellent written and verbal communication skills Professional, proactive and customer-focused approach Able to manage your own workload and prioritise tickets effectively Keen to keep learning and developing your technical skills Useful Technical Exposure Exposure to any of the following would be beneficial: Microsoft 365 Intune Azure Hosted Exchange Remote Desktop Services VMware Windows Server macOS / Apple iOS Antivirus, EDR or XDR tools Backup technologies such as Datto, Veeam or Axcient Switches, routers and wireless networks WatchGuard firewalls IPSec / SSL VPNs DNS / DHCP Internet connectivity troubleshooting Why Apply? This is a strong opportunity to join a hands-on IT solutions provider where you'll gain exposure across support, infrastructure, cloud, networking and security. You'll be part of a close-knit technical team, working with a broad client base and developing your skills across a genuinely varied technical environment. Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.
Your new company This is a well-established further education college based in the coastal town of Barrow-in-Furness in the North West of England, with a strong reputation for serving its local community and supporting regional skills development. The college offers a broad curriculum spanning vocational, technical, and academic pathways, working closely with local employers to ensure provision aligns with workforce needs. It plays a key role in supporting progression into employment, apprenticeships, and higher education, particularly in sectors linked to engineering, construction, and emerging industries. With a clear focus on inclusion, the organisation is committed to providing high-quality education and opportunities for learners from a wide range of backgrounds. It has invested in its facilities and digital infrastructure in recent years and continues to evolve its approach to teaching, learning, and student experience. As part of its ongoing development, the college is strengthening its leadership and strategic capability to ensure it remains responsive, innovative, and well-positioned for future growth, and they are now seeking an IT Support Team Leader to join their team. Your new role Reporting to the IT Service Delivery Manager, you will be responsible for leading a team of 7 IT specialists providing a high level of IT support to end users across campus. The role will lead and manage the 1st and 2nd line IT support function across the Furness campuses, ensuring resources are effectively deployed to meet business needs and deliver a high-quality, responsive service. You will oversee day-to-day operations, ensuring planned deliverables are achieved, while also acting as the first point of escalation for more complex end-user support issues. A key focus of the role is maintaining excellent service standards, which includes ensuring service KPIs around availability, responsiveness, and customer satisfaction are consistently met, with proactive action taken to address any risks. You will drive timely and effective fault diagnosis and resolution of incidents, problems, and service requests, ensuring clear ticket progression, strong communication with users, and appropriate escalation to third-line teams where required. You will also play an active role in developing the capability of the team, including mentoring junior colleagues and supporting continuous professional development. Alongside this, you will ensure that processes and procedures are well documented, maintained, and consistently followed, contributing to operational reporting and the ongoing improvement of service delivery, which also includes maintaining accurate asset management practices and contributing to both user-facing and internal IT knowledge bases. The role will support wider IT service delivery by assisting in implementing operational efficiencies, ensuring appropriate stock levels of devices and equipment are maintained, and responding effectively to cybersecurity incidents. A commitment to continuous improvement, both personally and across the function, will be essential to ensure the IT service remains modern, efficient, and aligned to organisational needs. What you'll need to succeed In order to be successful, you will have IT support experience where you have provided both 1st and 2nd line support, ideally mentoring more junior members of staff and handling any escalated issues, with experience in the education sector also being beneficial. From a technical perspective, you will have a strong knowledge of Microsoft 365, and Windows10/11. You will have a proactive approach, be a collaborative team player and be keen to join an organisation where you will be fully supported and have the opportunity for further development. This is an exciting opportunity for a skilled IT professional to move into a role leading a team of specialists. What you'll get in return In return, you will be paid a competitive salary of between £31,000 and £34,000, joining a team of just under 40 IT professionals who will all support you upon joining the organisation. You will also receive a local government pension scheme, as well as an attractive benefits package which includes a generous holiday entitlement and access to various health and lifestyle discounts and benefits. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Jun 11, 2026
Full time
Your new company This is a well-established further education college based in the coastal town of Barrow-in-Furness in the North West of England, with a strong reputation for serving its local community and supporting regional skills development. The college offers a broad curriculum spanning vocational, technical, and academic pathways, working closely with local employers to ensure provision aligns with workforce needs. It plays a key role in supporting progression into employment, apprenticeships, and higher education, particularly in sectors linked to engineering, construction, and emerging industries. With a clear focus on inclusion, the organisation is committed to providing high-quality education and opportunities for learners from a wide range of backgrounds. It has invested in its facilities and digital infrastructure in recent years and continues to evolve its approach to teaching, learning, and student experience. As part of its ongoing development, the college is strengthening its leadership and strategic capability to ensure it remains responsive, innovative, and well-positioned for future growth, and they are now seeking an IT Support Team Leader to join their team. Your new role Reporting to the IT Service Delivery Manager, you will be responsible for leading a team of 7 IT specialists providing a high level of IT support to end users across campus. The role will lead and manage the 1st and 2nd line IT support function across the Furness campuses, ensuring resources are effectively deployed to meet business needs and deliver a high-quality, responsive service. You will oversee day-to-day operations, ensuring planned deliverables are achieved, while also acting as the first point of escalation for more complex end-user support issues. A key focus of the role is maintaining excellent service standards, which includes ensuring service KPIs around availability, responsiveness, and customer satisfaction are consistently met, with proactive action taken to address any risks. You will drive timely and effective fault diagnosis and resolution of incidents, problems, and service requests, ensuring clear ticket progression, strong communication with users, and appropriate escalation to third-line teams where required. You will also play an active role in developing the capability of the team, including mentoring junior colleagues and supporting continuous professional development. Alongside this, you will ensure that processes and procedures are well documented, maintained, and consistently followed, contributing to operational reporting and the ongoing improvement of service delivery, which also includes maintaining accurate asset management practices and contributing to both user-facing and internal IT knowledge bases. The role will support wider IT service delivery by assisting in implementing operational efficiencies, ensuring appropriate stock levels of devices and equipment are maintained, and responding effectively to cybersecurity incidents. A commitment to continuous improvement, both personally and across the function, will be essential to ensure the IT service remains modern, efficient, and aligned to organisational needs. What you'll need to succeed In order to be successful, you will have IT support experience where you have provided both 1st and 2nd line support, ideally mentoring more junior members of staff and handling any escalated issues, with experience in the education sector also being beneficial. From a technical perspective, you will have a strong knowledge of Microsoft 365, and Windows10/11. You will have a proactive approach, be a collaborative team player and be keen to join an organisation where you will be fully supported and have the opportunity for further development. This is an exciting opportunity for a skilled IT professional to move into a role leading a team of specialists. What you'll get in return In return, you will be paid a competitive salary of between £31,000 and £34,000, joining a team of just under 40 IT professionals who will all support you upon joining the organisation. You will also receive a local government pension scheme, as well as an attractive benefits package which includes a generous holiday entitlement and access to various health and lifestyle discounts and benefits. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Your new companyWe are currently recruiting for an IT Support Engineer to join a pioneering organisation based on Oxford Science Park on a permanent basis. You will be joining a well-established organisation with a strong focus on delivering high-quality IT services to its users. The business places real importance on user experience, service reliability and continuous improvement, providing a collaborative environment where IT plays a key role in day-to-day operations.Your new roleAs an IT Support Engineer, you will provide 1st and some 2nd line technical support across the organisation, resolving the majority of incidents and service requests at the first point of contact. You will support a range of technologies including end-user devices, identity and access management, collaboration platforms and basic audio-visual systems, ensuring a seamless and professional experience for users.You will take ownership of issues from initial logging through to resolution, maintaining clear and timely communication throughout. The role will involve supporting Windows and macOS environments, with some exposure to Linux, alongside managing Joiners, Movers and Leavers processes to ensure accurate provisioning and decommissioning of accounts and equipment.Working within an ITIL-aligned framework, you will ensure tickets are correctly logged, prioritised and documented. You will also contribute to the ongoing improvement of the service through automation, scripting and knowledge sharing, helping to reduce manual effort and prevent repeat incidents. Collaboration with second-line and specialist teams will be key to ensuring effective escalation and identifying root causes.What you'll need to succeedTo be successful in this role, you will bring strong hands-on experience supporting Windows and macOS environments within an enterprise setting. You will have a working knowledge of Microsoft 365, Okta and identity and access management principles, alongside experience operating within ITIL-based service environments.You will be confident using service desk tools such as Jira and will understand ticketing best practice and workflows. Exposure to scripting or automation tools, such as PowerShell or Power Automate, would be advantageous, along with a willingness to continue developing in this area.Strong communication skills are essential, as you will need to translate technical issues into clear, user-friendly language while delivering a consistently professional and empathetic service.What you'll get in returnIn return, you will have the opportunity to work in a supportive and forward-thinking IT team where your contribution to service improvement will be recognised. You will gain exposure to a broad technology stack and be encouraged to develop your skills in automation, process improvement and service management. A salary up to £35,000 plus £2,500 annual travel allowance, full benefits package TBC shortly. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Jun 11, 2026
Full time
Your new companyWe are currently recruiting for an IT Support Engineer to join a pioneering organisation based on Oxford Science Park on a permanent basis. You will be joining a well-established organisation with a strong focus on delivering high-quality IT services to its users. The business places real importance on user experience, service reliability and continuous improvement, providing a collaborative environment where IT plays a key role in day-to-day operations.Your new roleAs an IT Support Engineer, you will provide 1st and some 2nd line technical support across the organisation, resolving the majority of incidents and service requests at the first point of contact. You will support a range of technologies including end-user devices, identity and access management, collaboration platforms and basic audio-visual systems, ensuring a seamless and professional experience for users.You will take ownership of issues from initial logging through to resolution, maintaining clear and timely communication throughout. The role will involve supporting Windows and macOS environments, with some exposure to Linux, alongside managing Joiners, Movers and Leavers processes to ensure accurate provisioning and decommissioning of accounts and equipment.Working within an ITIL-aligned framework, you will ensure tickets are correctly logged, prioritised and documented. You will also contribute to the ongoing improvement of the service through automation, scripting and knowledge sharing, helping to reduce manual effort and prevent repeat incidents. Collaboration with second-line and specialist teams will be key to ensuring effective escalation and identifying root causes.What you'll need to succeedTo be successful in this role, you will bring strong hands-on experience supporting Windows and macOS environments within an enterprise setting. You will have a working knowledge of Microsoft 365, Okta and identity and access management principles, alongside experience operating within ITIL-based service environments.You will be confident using service desk tools such as Jira and will understand ticketing best practice and workflows. Exposure to scripting or automation tools, such as PowerShell or Power Automate, would be advantageous, along with a willingness to continue developing in this area.Strong communication skills are essential, as you will need to translate technical issues into clear, user-friendly language while delivering a consistently professional and empathetic service.What you'll get in returnIn return, you will have the opportunity to work in a supportive and forward-thinking IT team where your contribution to service improvement will be recognised. You will gain exposure to a broad technology stack and be encouraged to develop your skills in automation, process improvement and service management. A salary up to £35,000 plus £2,500 annual travel allowance, full benefits package TBC shortly. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
