3151 jobs found

Senior Internal Audit Manager - Treasury and Liquidity Risk- UK-based foreign Bank Senior Audit Manager - Treasury and Liquidity Job Overview: The Senior Audit Manager (SAM) will play a critical role in delivering professional, independent, risk-based audits throughout the Bank. The SAM is accountable for planning, execution, reporting and issue validation for allocated audits. The role requires a proactive approach in understanding and evaluating the risk profile of allocated auditable entities, identifying key risks, communicating control deficiencies effectively, and ensuring timely resolution in collaboration with management. The role is primarily an individual contributor position with accountability for complex audits, rather than a people management role. This role offers the opportunity to contribute to a dynamic, small banking environment, delivering significant impact on the governance, risk, and control framework. Responsibilities: Audit Planning and Execution: Contributes to risk assessment and plan development and is accountable for delivering allocated audits within the approved plan, ensuring alignment with regulatory requirements and the Bank's risk profile. Lead and conduct risk-based audits across the bank, including areas such as financial and regulatory reporting, treasury, credit, risk management; ensuring scope, adequacy and comprehensive risk coverage. Ongoing risk monitoring of allocated auditable entities and tracking emerging risks. Accountable for agreeing action plans, validating issue remediation, and escalating overdue or inadequate actions to the Head of Internal Audit and Audit Committee where necessary. Independent and Professional Delivery: Work independently to execute audit methodologies, engage with stakeholders, agree on findings, and deliver quality audit reports and work papers with minimal oversight. Maintain objectivity and impartiality in all aspects of audit delivery, adhering to the Internal Audit Charter and Chartered Institute of Internal Auditors' Code of Ethics. Stakeholder Engagement: Actively communicate and build relationships with senior management to provide assurance of control effectiveness. Challenge management constructively on risk and control issues, ensuring alignment with regulatory expectations regarding liquidity, capital adequacy, and credit risk governance. Control Evaluation and Risk Mitigation: Evaluate the design and operating effectiveness of internal controls, identify gaps, and assess compliance with UK regulatory standards and the Bank's policies and procedures. Integrate IT and operational risks into audit scopes where applicable, providing value-added recommendations to address deficiencies. Leadership and Continuous Improvement: Assist the Head of Internal Audit and support continuity of audit delivery and stakeholder engagement during short absences. Promote innovation in audit practices, adopting tools like data analytics and advanced methodologies to enhance audit effectiveness. Skills and Experience required: Technical Expertise: In-depth knowledge and understanding of financial and regulatory reporting (including ILAAP and ICAAP), credit, and treasury products. The ability to integrate IT and data considerations into business and prudential audits. Qualifications: Professional certifications such as CIA, ACA, ACCA, or CISA required. Audit experience within the financial services industry, with a strong understanding of UK regulatory expectations (PRA/FCA). Core Competencies: Strong communication and stakeholder management skills, with the ability to influence and challenge senior executives. Demonstrated experience in leading and delivering audits independently, producing high quality reports, and resolving complex issues. Proactive, detail-oriented, and capable of managing competing priorities. #

Yolk Recruitment is proud to be working in partnership with the Welsh Revenue Authority (WRA) to recruit a Stakeholder Engagement Manager for an exciting newly created opportunity within their Strategy team on a 2 year fixed-term contract. Please note, Welsh language skills are essential for this position. About Welsh Revenue Authority (WRA) WRA is responsible for Land Transaction Tax and Landfill Disposals Tax, raising vital revenue to support essential public services across Wales, including the NHS and schools. WRA also plays an important role in supporting the future design of tax in Wales. The Role As Stakeholder Engagement Manager, you will support the Head of Stakeholder Engagement in ensuring the effective planning and delivery of WRA's external engagement programme. This role provides operational leadership, bringing structure, coordination, and consistency to engagement activity across the organisation. You will help embed a centralised and professional approach to stakeholder engagement, allowing senior leaders to focus on strategic direction, high-level relationships, and wider organisational influence. Key Responsibilities Lead the end-to-end coordination, delivery and evaluation of WRA's external engagement programme (events, webinars, meetings and customer-facing activity) Maintain and manage a central engagement and events calendar for improved visibility and prioritisation Develop and embed consistent processes, templates and standards for high-quality engagement delivery Coordinate stakeholder data within CRM/SRM systems, ensuring compliance and accuracy Ensure all engagement activity meets GDPR requirements and Welsh language standards Provide guidance and support to colleagues planning and delivering engagement activity Support communications activity linked to engagement delivery and agreed KPIs Monitor external trends, policy developments and sector activity to identify risks and opportunities Provide structured insight, horizon scanning updates and recommendations to inform planning Represent WRA externally and build strong stakeholder relationships across Wales Essential Skills & Experience Experience in bilingual stakeholder engagement, communications, or event management Experience working with Stakeholder Relationship Management systems (CRM/SRM) Strong organisational skills and ability to manage multiple priorities Confidence engaging with a wide range of internal and external audiences Knowledge of Welsh language compliance requirements Experience in horizon scanning, policy monitoring or strategic analysis is also desirable. Welsh Language Requirement Welsh language skills are essential and will be assessed during the recruitment process: Reading: Level 5 (full understanding of work-related material) Speaking: Level 5 (fluent) Understanding: Level 5 (understands all work-related conversations) Writing: Level 4 (can prepare most written work in Welsh) Location & Working Pattern Attendance at the Cardiff office will be required depending on business needs. The successful candidate will also be required to travel across Wales periodically to attend engagement events and capture content, with busier periods throughout the year. Benefits Civil Service Pension with employer contribution of 28.97% 31 days annual leave + bank holidays + 2 privilege days Flexible and hybrid working Tusker car scheme Vivup Cycle2Work scheme and season ticket travel advances Lifestyle discounts (shopping, restaurants, entertainment) Wellbeing hour each week Access to subsidised sports groups Family-friendly leave policies Free Welsh language courses and time off to learn Staff diversity networks Free counselling and support services via Vivup EAP and Your Care Health platform Candidate Information Sessions If this seems like a role you'd be interested in, join WRA for their virtual Candidate Information Sessions. Please register for one of the sessions below: Register here for 12.30pm on 20 May: Business Wales Events Finder - Candidate Information Session - Stakeholder Engagement Manager Register here for 4.00pm on 20 May: Business Wales Events Finder - Candidate Information Session - Stakeholder Engagement Manager To Apply To apply, please submit your updated CV and a Personal Statement (up to 1,250 words) demonstrating how you meet the following Success Criteria: Behaviours - Communicating and Influencing: Able to communicate clearly and confidently with a range of audiences. Managing a Quality Service: Delivers high standards and consistency in all engagement activities. Strengths - Organiser: You make plans and are well prepared. You seek to maximise time and productivity. Experience - Experience in working in bilingual stakeholder engagement, event management, or communications. Experience working with Stakeholder Relationship Management systems. Technical Knowledge - Knowledge of Welsh language compliance requirements. Closing Date: Sunday 31st May 2026 at 11:55pm

We are partnered with a cyber services business in Buckinghamshire, providing monitoring, threat response, and risk management. They are looking for a Business Development Manager to focus on new logo sales and winning mid-market clients. In this Business Development Manager role, you will: Target and win new mid-market clients via cold outreach, LinkedIn, and consultative engagement Own the full sales cycle for managed cyber services deals, typically six-month cycles Work with internal teams to scope proposals and support smooth delivery Support occasional renewals via the account management team The ideal Business Development Manager will have: Proven experience selling cyber managed services A hunter mentality, confident opening doors and generating opportunities from scratch Commercial confidence engaging with senior technical and business stakeholders A track record of managing complex sales cycles and closing multiple deals This is a hybrid role (Tues/Thurs in the Bucks office) covering London and the South. They offer a competitive base salary with double OTE, plus a 7,500 car allowance. To apply for this Business Development Manager role based in Buckinghamshire, send your CV to (url removed) Or call Ed on (phone number removed).

About Chapter One Chapter One is a dynamic, growing charity with a vision of a world in which all children have the literacy skills needed to thrive. Our mission is to close the reading gap by providing children with one-to-one support at the time they need it most. We work in thirteen areas/regions of the UK and will support over 4,000 children in 2026-27. Our unique Online Reading Volunteer programme pairs struggling five to seven-year old (Y1-3) readers with reading support volunteers who are working professionals. The volunteer ask is very focused: readers commit 30 minutes a week to read with a child using a bespoke digital platform for an entire academic year. The results are transformative, boosting children's reading confidence and ability. From a school perspective, online reading volunteers provide direct, meaningful literacy support for up to 10 pupils per class. The programme is particularly suitable for communities where it might be challenging to find parents and other volunteers who can commit to physically visiting schools to boost reading. For more information please visit our website and watch this short video! About the Role Chapter One is seeking a Bradford Programme Manager who is an excellent communicator and is able both to motivate and support schools and teachers to implement our online reading volunteers programme, and also to ensure that the programme s impact and benefit to disadvantaged communities is maximised throughout the academic year. The post is ideal for someone looking for part-time, flexible, term-time only work from a home base and who is able to travel frequently in and around West Yorkshire. The postholder will be joining a team of established Programme Managers who work in different parts of the UK and will need to have some flexibility to work some additional hours during busy autumn weeks, and conversely to work fewer hours during quieter periods of the year. There are plans for future expansion in Bradford so the role may grow, in time. Key Responsibilities: Effectively explain Chapter One s online reading volunteer programme and its benefits to school leaders and teachers. Install, setup and maintain Chapter One equipment in participating classrooms. Organise and conduct initial teacher training and follow-up. Ensure a smooth initial launch of Chapter One s programme in every classroom. Fully understand the operation of the Chapter One platform and database and effectively communicate this to others as needed. Liaise with colleagues performing technical and volunteer support roles. Through regular visits to/contact with schools, provide on-going embedded professional learning and support to teachers throughout the year as needed. Proactively monitor classroom adherence/fidelity to the Chapter One model, including systematic review of data reports and volunteer feedback, taking proactive action to resolve problems that arise. Analyse and manipulate data (largely in Google sheets) to produce reports and identify trends. Create regular data summaries for all participating classrooms. Lead annual review meetings for senior leadership at participating schools. Support programme monitoring, evaluation and research as required. Coordinate in person and virtual school visits of volunteer teams to classrooms where necessary. This may include opportunities for Chapter One children to visit the office of the volunteers. Liaison with corporate partners as required. Weekly communication and status updates with Senior Programme Manager(s) and wider team. As a new school year approaches, secure commitments from returning schools and help find and target new schools to join Chapter One s programme. We are looking for applicants with the following essential qualities: Highly motivated individual with excellent interpersonal and organisational skills. Proven track record of working at a senior level in education, project management or a related field. Proven strength in both written and verbal communication. Highly IT literate, with excellent computer skills, able to troubleshoot software and technical hardware issues, adept with Google suite and Microsoft Teams. Ability to manipulate and analyse data to draw useful conclusions to improve programme delivery. Proven ability to work independently. Self-starter and quick learner. Ability to adapt and embrace a changing environment. Ability to drive and access to a car for work purposes. Ideally, applicants will also have the following desirable qualities: Two years of teaching/education experience with primary age children. University degree. Please note that this role covers West Yorkshire, currently Bradford, Leeds and Keighley. How to Apply Please send your CV (maximum 2 A4 sides) and a covering letter via Charity Jobs. Your covering letter (maximum 1 side of A4) should: 1) Explain your relevant experience and why you re interested in this role at this point in your career. 2) Share your ability to be resilient when things are not going the way you thought, including clear examples of past experiences. 3) Explain how our organisational mission is in line with your values. Applications that fail to meet these criteria will automatically be discounted. We understand that you may use AI to help craft your application, but do remember that we will be looking for individuals who write a letter that stands out. We want you to have every opportunity to shine and to show us your talents - please let us know if there is anything we can do to make sure the assessment process works for you. Chapter One is an Equal Opportunity Employer. We value and celebrate diversity in backgrounds and experience and are deliberate about the kind of teams we are building. Literacy is a universal concern, and we need people from all backgrounds to maximise our innovation, creativity and impact. We especially welcome applications from persons who have experienced disadvantage and/or from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation. Chapter One is committed to safeguarding children and young people. All postholders are subject to satisfactory references and an Enhanced DBS check. Copies of our Safeguarding Policy and Safer Recruitment Policy are available on request. N.B . Shortlisting and phone screens are likely to take place week commencing Monday 8th June. For successful candidates, interviews are likely to begin week commencing Monday 15th June.

9-12 Month FTC - Accounts Payable Supervisor Hays are delighted to be supporting a growing organisation through a significant period of transition following the acquisition of a new business. As part of this change, we are recruiting an experienced Accounts Payable Supervisor on a 9-12 month fixed-term contract to provide stability, leadership, and hands-on support during a busy and evolving period. This is a full-time role with three days per week required in the Leeds office. Some on-site parking is available, though not guaranteed. The RoleAs Accounts Payable Supervisor, you will play a key role in guiding the AP function through system change, increased volumes, and process realignment. You will oversee a team of approximately 10, ensuring day-to-day operations remain on track while supporting the reduction of a backlog created through recent acquisition activity.Key responsibilities include: Leading and developing the AP team, ensuring workloads are prioritised effectively. Managing and clearing backlog activity and supporting the team through high-volume periods. Supporting the implementation of a new finance system, including troubleshooting and embedding new processes. Acting as the escalation point for complex supplier queries and internal stakeholders. Collaborating with senior managers and other team leaders to ensure consistent communication across the business. Driving continuous improvement across AP processes, controls, and workflows. About YouWe are seeking a confident, proactive supervisor with the ability to take ownership and support a team through change. You will bring: Proven experience leading an Accounts Payable function. Strong query resolution, problem-solving, and troubleshooting skills. Experience working through backlogs or high-volume environments. A calm, organised approach with the ability to manage competing priorities. Strong communication skills and a collaborative working style. Experience supporting system changes or finance transformation projects. What You'll Receive A 9-12 month fixed-term contract offering stability during a key period of organisational change. Full-time role with hybrid working (3 days per week in the Leeds office). Opportunity to make a meaningful impact on processes, systems, and team performance. Central Leeds location with some on-site parking available. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #

Are you in search of a temporary yet fulfilling role? Look no further! We're thrilled to offer an exciting position for our client based in Elmbridge who are looking to appoint a Housing Standards Manager for the 3 months ongoing, at the rate of 46.57 per hour umbrella Job responsibilities To lead, manage develop and deliver the Housing Standards Service within the borough, improving standards and ensuring compliance through regulation, advice, assistance and enforcement across a range of tenures. The role ensures that statutory standards duties are met. To ensure the organisation is effectively using its powers and duties to minimise the number of empty homes in the Borough, particularly long-term empty homes. To lead and manage the Housing Standards Team to deliver a high-quality service, providing coaching supervision and professional development opportunities to staff. To lead and manage the Housing Standards Team to deliver high-quality services through: Allocation of workloads, monitoring performance and quality assuring casework. Providing coaching, supervision and professional development to the team. 1. To be responsible for the development and operation of the organisations Housing Enforcement policy. 2. To be jointly responsible for development and operation of Housing Financial Assistance Policy with the Care & Repair Elmbridge Team Manager, with the post-holder having budgetary responsibility in relation to financial assistance provided outside of the Better Care Fund. 3. To ensure adequate handling of requests and complaints about poor housing conditions, response which includes: Overseeing HHSRS inspections and ensuring appropriate action for Category 1 and 2 hazards. Completing inspection reports and schedules of work and assessments of best courses of action in line with legislation, guidance and council's policies Managing enforcement activity including improvement notices, prohibition orders, civil penalties, rent repayment orders, and prosecutions. To liaise with the organisations Legal Service with regards to the taking of formal enforcement action, including representation the authority at tribunals or court where required. Ensuring licensing compliance for HMOs and other licensable properties. 4. To oversee administration theorganisation scheme of Financial Assistance including: The handling of enquiries and requests from potential applicants and their families, advocates or professionals about the availability of financial assistance and the processes involved. Responding to applications for assistance and undertaking initial assessments including means testing and undertaking of property inspections for the purposes of assessing works required, eligibility etc Completing schedules of work where appropriate and confirming grant decisions and securing best value in selection of contractor to undertake grant work and issuing & monitoring staged payments. 5. To oversee administration of Caravan Site Licensing for the Borough including the development and review of policy, the handling of enquiries and requests for licences, undertake inspections, issuing licences and monitoring of site licence conditions. 6. To manage and oversee the use and administration of the ICT systems used within the Housing Standards Team, including the project management of system upgrades and ensuring that the service and staff are making best use of the available technology. 7. To lead on the development, review and implementation of the organisations Empty Homes Strategy, working in collaboration with a range of stakeholders, with the objectives of making best use of the stock and reducing the number of long-term empty homes in the borough. 8. To monitor service performance and report outcomes to senior management. 9. To ensure accurate record keeping and sound data management 10. To ensure safe working practices including lone working, through the use of risk assessments and the adoption and use of appropriate measures to manage and control risk 11. To work collaboratively with internal teams and external agencies, to safeguard residents 12. To engage constructively with landlords, agents, householders and tenant to promote compliance 13. To respond to FOI requests, MP and Councillor enquiries regarding matters relevant to the work of the Housing Standards Team, to be responsible for leading on responding to complaints about the service under stage one of the council's complaints procedure and assisting with responses under stage two of the same or enquiries made by the Local Government Ombudsman and Social Care Ombudsman. 14. To lead on the promotion of home energy conservation and meeting the organisation obligations under the Home Energy Conservation Act, Minimum Energy Efficiency Standards regulations for residential properties and other legislation relating to energy performance, fuel poverty and carbon reduction. 15. To ensure, subject to any necessary approvals, that the organisation services adapt to reflect changes in the law - such as the Renters Rights Act 2025 and the Supported Housing Regulatory Oversight Act 2023 Should your skills match the above please send through your updated CV. Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy.

Morgan Hunt currently require a Estates Manager for NHS Trust based in West Midlands on a Temporary basisPay Rate : £30ph to £35ph Ltd Hours:37.5 hrs Mon to Fri.Location: West MidlandsDuration : 6 months on going contract Job Role Responsible for the operational management of the Trust's estate at the designated site(s), including all building and engineering systems, roadways, footpaths and grounds, and for ensuring that these are maintained to the appropriate NHS and statutory standards in order to deliver a high quality care environment for the Trust's patients.Has overall responsibility for the provision of an efficient, effective and safe patient focused maintenance service, within the allocated budgets, using Directly Employed staff and Contractors, and through the development of suitable operational plans and maintenance programmes, ensuring that engineering maintenance, including contract work is carried out to appropriate standards and specifications. Leads the on-going development and continuous improvement of the maintenance and repair services within his/her remit, and undertakes Authorised Person duties as required, in areas such as Specialised Ventilation, Medical Gases, Decontamination and Water Safety.Provides expert specialist and professional building and engineering expertise to other estates staff, directors, and senior management of the organisation, and may also advise external agencies. Main Duties and Responsibilities Manages both Directly Employed and Indirect Labour i.e. Contractors to ensure the operational effectiveness of the planned preventive and reactive (repairs) maintenance services for all Trust buildings, engineering plant and equipment, and grounds. Line management responsibility for the Assistant Estates Managers and their respective teams, and ensures that managerial/technical responsibilities and objectives for the team members managed are clearly defined and that managers and members of the maintenance team are developed and supported to make an effective contribution to the corporate objectives of the Trust, and delivery of the day to day maintenance service for the benefit of the Trust's patients. Develops and maintains effective open and transparent channels of communication to ensure that all members of staff are kept informed in a timely and appropriate manner of matters relating to their roles, such as via regular team meetings. Facilitates effective communication and co-operation within the Estates directorate, and with the Clinical Care Groups, Corporate Departments and the relevant external organisations, such as key Suppliers to the Trust. Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.

Job Title: Senior Town Planner Location: Swindon Penguin Recruitment is delighted to be supporting an independent planning consultancy in the appointment of a Chartered Senior Town Planner. Our client is a well-established and highly respected consultancy providing expert planning and development advice across a broad range of sectors including residential, commercial, mixed-use, infrastructure, and strategic land promotion projects. With a strong reputation for delivering commercially focused and practical planning solutions, the business offers an excellent environment for ambitious planners seeking long-term career progression. This is an exciting opportunity for an MRTPI-qualified planner to join a collaborative and supportive team working on a diverse portfolio of projects across the UK. The Role The successful candidate will play a key role in the delivery of a variety of planning projects, working closely with clients, consultants, and local authorities throughout the planning process. Responsibilities will include: Managing a diverse caseload of planning applications and appeals Undertaking site appraisals and planning assessments Preparing planning statements, appeals, and supporting reports Providing strategic planning advice to clients across a range of sectors Managing relationships with clients, stakeholders, and local planning authorities Supporting business development and networking activities Assisting junior team members and contributing to collaborative project delivery Monitoring planning policy and legislative changes Candidate Requirements The ideal candidate will: Hold MRTPI Chartered status Have experience within a planning consultancy, local authority, or development environment Demonstrate strong technical knowledge of the UK planning system Possess excellent written and verbal communication skills Be commercially aware and client focused Have strong project management and organisational abilities Be confident managing projects independently and within a team Demonstrate strong analytical and problem-solving skills Hold a full UK driving licence Benefits Competitive salary package Hybrid and flexible working arrangements Excellent opportunities for career progression Exposure to a varied and high-quality project portfolio Supportive and collaborative working environment Ongoing CPD and professional development support Pension scheme and additional company benefits This is an excellent opportunity for a Chartered Town Planner looking to further their career within a dynamic and growing consultancy environment. Interested? The hiring manager is looking to meet suitable candidates ASAP. If you meet the above criteria, please contact Josh Jones on or email

Credit Control Manager Hertfordshire (Hybrid 1 -2 days WFH) Circa 45,000 - 50,000 + Benefits We are delighted to be supporting a highly respected and well-established organisation as they continue to invest in the growth and evolution of their finance function. As part of this expansion, our client has created a brand-new opportunity for an experienced Credit Control professional to step into a pivotal leadership role. This position is not about firefighting. It is about shaping the future of an already capable team, strengthening foundations, and building a forward-thinking, proactive credit control operation. About You We are looking to speak with individuals who bring significant experience within credit control or accounts receivable, combined with a proven track record of people leadership. You will be someone who leads by example, enjoys developing others, and understands how to balance performance with wellbeing. You are likely to be recognised for building high-performing teams that are engaged, positive and commercially focused. Continuous improvement comes naturally to you, and you approach change with energy, clarity and empathy. The Opportunity Reporting into senior finance leadership, you will take ownership of a small, settled team of four and focus on developing a culture that is collaborative, motivated and solutions-led. The emphasis is on anticipation rather than reaction - ensuring customer accounts are structured correctly from the outset, potential payment issues are identified early, and robust processes are embedded to prevent delays further down the line. You will lead the team on a journey, creating an environment where people feel supported, proud of their contribution, and encouraged to continuously improve how things are done. Key Focus Areas Providing confident, hands-on leadership to an established credit control team Coaching, mentoring and developing individuals to build engagement and accountability Designing and embedding meaningful KPIs that drive the right behaviours and outcomes Strengthening proactive credit processes to reduce risk and improve cash flow Enhancing visibility through cash forecasting, insightful reporting and clear dashboards Introducing preventative controls, such as early identification of PO requirements, expiries or extensions Partnering with internal stakeholders to resolve issues constructively and sustainably Why Apply? Newly created role with real scope to shape and influence Established, financially stable organisation that is a leader in its field Opportunity to focus on people development as much as process improvement Supportive senior leadership with appetite for ideas and innovation If you are passionate about developing people, building strong credit control functions, and creating teams that genuinely enjoy what they do while delivering excellent results, we would love to discuss this opportunity with you. AGY - Vitae Financial Recruitment We Exist To Be Different - Membership NOT Registration

Your new company This role is working for Hays, a FTSE 250 recruitment leader with a global footprint, combining decades of expertise with a bold technology strategy focused on modernisation, digitalisation and innovation to power progress through people and market-leading tech. With deep specialism across STEM and digital domains, Hays leverages data-driven insight and a worldwide tech talent network to help organisations secure the skills they need today and for the future. Backed by significant investment in its technology transformation and strategic partnerships, Hays is shaping the future of tech recruitment and supporting businesses as they build tomorrow's workforce. Your new role The Demand & Capacity Manager ensures that Technology Operations has the resources, capacity, and performance headroom needed to deliver stable, predictable, and scalable services globally. The role is responsible for forecasting demand, analysing consumption trends, modelling capacity needs, and identifying risks related to saturation, seasonal patterns, and strategic growth. This includes coordinating with Finance, PMO, Service Performance Management, Engineering teams, and vendors to ensure that demand is understood, capacity is planned, and costs are optimised across infrastructure, platforms, cloud, and global operations. Core Responsibilities: Own the global demand and capacity management framework across infrastructure, cloud, platforms, and operational delivery services. Develop and maintain capacity models incorporating historic trends, business forecasts, and technology growth patterns. Forecast demand for infrastructure resources, cloud consumption, platform usage, licensing, storage, workloads, and workforce/operational capacity. Identify saturation risks, constraints, seasonal spikes, and capacity-related service vulnerabilities. Provide capacity insights to PMO reprioritisation, investment planning, and readiness assessments. Work with Service Performance Manager to correlate capacity with stability, recurrence patterns, and performance bottlenecks. Partner with Vendor/Contract Manager to assess vendor capacity commitments, delivery models, and scalability. Collaborate with EA to ensure capacity plans align with technology roadmaps and transformation initiatives. Ensure appropriate capacity for major business events, releases, migrations, and peak periods. Maintain regular reporting covering consumption, forecasts, risks, and recommended actions. Accountable for the accuracy and quality of global demand and capacity forecasts. Ensure capacity risks are identified early, documented, communicated, and mitigated with clear action plans. Maintain a single source of truth for demand, consumption, and capacity insights. Provide leadership with proactive recommendations for investment, optimisation, and scaling actions. Drive alignment between capacity planning, financial forecasting, and platform/infrastructure strategies. Prepare and run capacity governance routines including monthly capacity reviews. Ensure readiness and capacity availability for major business or technology events. Support cloud optimisation and FinOps activities with accurate consumption modelling. Collaborate with operational teams to ensure capacity actions support service stability and avoid degradations. Global Delivery & Collaboration: Work with Regional Service Managers to capture local demand patterns, constraints, and capacity needs. Collaborate with EA to ensure strategic alignment with long-term architectural evolution. Partner with Infrastructure and Platform teams to understand scaling limits, performance boundaries, and capacity signals. Engage with PMO to validate capacity readiness for projects, migrations, and releases. Coordinate globally with MSPs (incl. Cognizant) to validate vendor capacity and delivery throughput. Work with Finance and Cost Management teams to validate budget impact, cost-to-serve models, and cloud consumption forecasts. Support Security and Compliance capacity requirements for logging, monitoring, DR, and backup workloads. Key Deliverable: Global Demand & Capacity Forecast (rolling 12-36 months). Capacity Models & Dashboards (infrastructure, cloud, platform, operational workload). Monthly Consumption & Capacity Report including risks, hotspots, and future projections. Quarterly Capacity Review Pack including investment proposals and optimisation insights. Capacity inputs for PMO readiness assessments, budgeting, and prioritisation. Documentation of mitigation actions for capacity-related risks. Cloud consumption models and cost-optimisation recommendations. KPIs & Success Measures: Accuracy of demand and capacity forecasts. Reduction of unplanned capacity-related incidents or outages. Timeliness of capacity reporting and insights. Optimisation impact (cloud savings, resource efficiency gains). Stakeholder satisfaction across Technology, Finance, Regions, and Vendors. Alignment of capacity with business demand and technology roadmaps. What you'll need to succeed Hands-on experience with automation platforms (ServiceNow Flow Designer, Power Automate, Rundeck, Ansible, Terraform, or similar). Scripting skills (PowerShell, Python, Bash, or equivalent). Understanding of monitoring and alerting systems (e.g., Dynatrace, Datadog, Splunk, Azure Monitor). Knowledge of ITSM processes (Incident, Problem, Change, Request) and workflow automation. Experience integrating automation with CI/CD, APIs, and cloud-native services. Strong understanding of identity models, RBAC, and secure automation practices. Ability nonrepresentational issues and translate them into automation solutions. Experience working with MSPs and global delivery models What you'll get in return Competitive base salary + bonus + benefits aligned to the seniority of the role. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Our client, operating within the Defence & Security sector, is seeking a skilled PMO Lead to join their London-based team on a contract basis. This role is integral to the Project Operations (ProjOPS), focusing on the design, establishment, and leadership of a centralised Project Management Office (PMO). The PMO Lead will provide oversight, governance, and capacity building to enhance delivery capabilities for a portfolio of complex internal and strategic change initiatives. Key Responsibilities: Lead the design and establishment of a central PMO, embedding it as a core function within Project Operations Own the ongoing management and continuous improvement of the PMO to support delivery of large, complex projects Strengthen project management capability across the organisation through capacity building Develop and maintain the PMO operating model, standards, and toolkits Establish consistent governance, oversight, and performance reporting across all project types Maintain oversight of live project delivery, providing regular performance and risk reporting to senior management Support senior leaders with resource planning and deployment of project managers, understanding stakeholder demand Embed robust project management principles into key operational processes Act as a PMO coach and advisor, supporting project managers and senior colleagues Drive continuous improvement and support functional and cultural change in partnership with Organisational Change teams Job Requirements: Proven experience setting up and leading a PMO within complex programme or operational environments Strong background in PMO governance, reporting, risk/issue management, and assurance Experience supporting senior management with performance insight, decision making, and resourcing Ability to operate credibly at senior levels, influencing without formal line management Strong analytical, organisational, and communication skills Comfortable working across ambiguity and driving standardisation and improvement PRINCE2, MSP, PMP or equivalent project/programme management qualifications are desirable Additional Information: This role is Inside IR35 No line management responsibility, but significant functional leadership and influence Must be able to start quickly DV Clearance is mandatory If you are an experienced PMO Lead with a strong background in the Defence & Security sector and are ready to take on a challenging role, we would love to hear from you. Apply now to join our client's dynamic and impactful team in London.

Internal Communications Manager Hybrid - remote with travel to head office (DE4 3YH) and around the network Permanent contract Full time, 37.5 hours per week £36,000 - £42,500 per annum A fantastic opportunity has arisen to join our External Affairs and Engagement team as Internal Communications Manager. As our Internal Communications Manager, you'll lead the creation and delivery of engaging, inspiring and high quality communications that connect colleagues across our national network of hostels and teams. Working within External Affairs and Engagement, you'll play a key role in supporting YHA through a period of organisational change, helping colleagues understand our priorities, celebrate our impact, and stay connected as we head towards YHA's centenary and beyond. You'll design and deliver internal communication resources including digital tools, meeting and events to ensure all staff are engage in and enthused about YHA's work and impact. Why work for YHA? Join our team and enjoy a range of exclusive staff benefits that support your well-being and career growth: 10 nights free hostel stays per year for you and up to 3 friends or family Access to YHA's staff discount and cash back portal Free YHA Membership each year Access to support via our Employee Assistance Program There are many more benefits to working for YHA so please visit our YHA Jobs website for more information. What will you be doing as Internal Communications Manager? Develop and deliver an internal communications strategy to support transformation and business priorities, reviewing current tools and systems Identify and implement new modern digital solutions for internal communications Creating engaging, clear and timely communications that connect and inspire staff across YHA's network Managing YHA's internal communications channels to ensure consistency, accuracy and impact Planning and hosting internal engagement activities such as briefings, webinars and Ask the Exec sessions Producing high quality internal content including newsletters, briefings, presentations and articles Working closely with senior leaders and colleagues across the organisation to gather stories, share updates and celebrate impact Supporting staff understanding, engagement and confidence during periods of organisational change, with travel across the network as required What Skills and Experience do you need to be an Internal Communications Manager? Experience implementing and managing modern digital internal communications systems within complex or national organisations Proven experience leading and delivering internal communications strategies Expert confidence using Microsoft tools such as Teams, Viva Engage and SharePoint to drive engagement Demonstrated success managing internal communications through periods of organisational change Excellent written and verbal communication skills, with the ability to adapt tone for different audiences and situations Confident facilitator and event coordinator, comfortable chairing meetings and presenting to senior audiences Strong project management skills, able to balance competing priorities and deliver to deadlines Approachable, trusted and well organised, with the ability to build positive relationships across all levels of the organisation Demonstration of our HEART values - they're part of everything we do, and we look for people who bring them to life in their everyday work For more information about the role and the skills and experience required, please refer to the job description . At YHA, we understand the richness of life experiences, and we place just as much importance on lived experiences as we do on skills and knowledge. We provide a robust induction, ongoing training, and opportunities for personal growth. While certain roles may require specific skills, we welcome applicants from all backgrounds. For more information about how we are creating an inclusive workplace please visit our jobs website . Who are YHA? YHA is a social enterprise with a mission to enrich the lives of all, especially young people. YHA does this by providing brilliant hostel stays and experiences that improve physical health, mental wellbeing and life skills. If you would like to find out more about YHA the charity, the culture, the heritage and so much more please visit our jobs website . How do you apply? Submit your CV and complete the application form. For more information about our recruitment process, visit the job website . If you need any assistance, please email Once the hiring manager has reviewed your application we will contact shortlisted candidates. We aim to get in touch within a reasonable amount of time after the closing date. You can also check on the progress of your application if you have signed up to Connect - our online candidate portal If you require reasonable adjustments during the recruitment process, please get in touch by emailing . PLEASE NOTE All relevant checks are in place to ensure safeguarding and legal requirements of safer recruitment are adhered to. We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.

Business Development Manager Client & Marketing Permanent Mid-level Flexible working All UK offices A UK professional services firm is seeking an experienced Business Development Manager to partner with senior leaders across multiple practice areas, including Technology, Data/Cybersecurity, Employment and International Arbitration . The role Sitting within the Client & Marketing team, the Business Development Manager acts as a strategic adviser to service line leads - shaping market strategy, defining priorities and delivering high-impact business development and marketing initiatives. This is a hands-on, proactive role with ownership from strategy through to execution. Key responsibilities Develop and own market and client strategies across assigned service lines Analyse market trends and competitor activity to shape a differentiated client offer Drive client retention, cross-selling and new business opportunities Support bids and pitches with insight-led, client-focused content Lead strategic campaigns , PR alignment and client-led digital activity Act as the main liaison between lawyers and the wider marketing and BD team About you A credible, collaborative adviser with strong stakeholder management skills Commercially minded, insight-driven and ROI-focused Excellent written and verbal communication with strong project management capability Confident reducing complexity and turning strategy into delivery Why apply Hybrid and flexible working encouraged Comprehensive benefits including private medical cover, pension and wellbeing support Inclusive employer and Disability Confident If this job isn't quite right for you, but you know someone who would be great at this role, why not take advantage of our referral scheme? We offer £200 in shopping vouchers for every referred candidate who we place in a role. Terms & Conditions Apply.

Senior HR Advisor Annual Salary: £32,000 - £36,000 Location: Fareham Job Type: Full-time, Hybrid (3 days in office, 2 days from home after probation) We are recruiting on behalf of a respected organisation in Fareham for an experienced Senior HR Advisor. This role is an excellent opportunity for a professional who is passionate about providing expert HR guidance and driving change within human resources processes. Day-to-day of the role: Advise, coach, and train staff members and managers on all human resources matters including policy, process, and people management skills. Manage complex staff relations casework including grievances, disciplinaries, and long-term absences, liaising with legal representatives as required. Ensure all human resources policies are up-to-date in line with current legislation. Support the HR manager with HR processes related to tenders and TUPE projects. Lead on the maintenance and analysis of human resources system data to improve efficiencies and adherence to policies. Provide direct line management for several members of the team. Support in driving change in the development and implementation of HR protocols and processes. Required Skills & Qualifications: CIPD qualified or equivalent qualification through experience. At least 5 years' experience across all aspects of human resources, particularly with expertise in handling complex and high-risk employee relations issues. Experience in managing and reporting key performance indicators and HR metrics. Proven experience in line managing others, ideally within an HR team. Benefits: Hybrid working model allowing flexibility. Opportunities for professional development and networking. Engaging and supportive work environment. To apply for this Senior HR Advisor position, please submit your CV detailing your relevant experience. We encourage you to apply as soon as possible as we reserve the right to close our adverts early if a successful candidate is found.

Interim Project Manager - Decarbonisation & Retrofit (Social Housing) Location: Hampshire (Hybrid Working) Day Rate: £350 per day Contract Length: 3 Months (with possibility of extension) Overview We are seeking an experienced Interim Project Manager to support an early-stage options appraisal project focused on the decarbonisation and regeneration of four high-risk residential buildings. This role will play a key part in developing a range of viable retrofit strategies, from minimum compliance solutions through to full "gold standard" decarbonisation schemes. Project values are expected to range between £7m-£20m depending on the option selected. Role Responsibilities The programme aims to achieve EPC C by 2030 and may include heating system replacement, fabric upgrades, and wider regeneration works. Options under consideration range from minimal upgrades to full retrofit with heat networks, and potential stock transfer scenarios You will report into a senior manager and work closely with teams across retrofit, compliance, asset management, and data functions Develop detailed, costed options including risks, timelines, and technical complexities Assess key technical elements (heating systems, energy infrastructure, substations, heat networks) Build high-level project plans for each proposed option Identify efficiencies, economies of scale, and potential return on investment Analyse and utilise existing data (retrofit, FRA, and structural reports) Coordinate and consolidate inputs from multiple internal stakeholders Produce clear, structured outputs to support decision-making Key Requirements Strong hands-on project management experience within construction, retrofit, or building safety Proven experience working on high-risk/high-rise residential buildings Deep understandingofdecarbonisation and retrofit, including: Heat networks and energy infrastructure upgrades Building Safety Regulator and compliance requirements Technically credible, with the ability to interpret and challenge complex information Relevant construction or building-related qualification (essential) Track record of delivery-focused roles (not purely strategic/programme-level experience) For more information about the role, please contact Branwen Johns on and email a copy of your CV.

Senior Business Development Manager - Defence Working on an exclusive basis, we are supporting Associated British Ports - ABP, to identify a NEW strategic Senior Business Development Manager on an initial 2-year fixed term contract, to further expand their defence sector activities. As the largest port operator in the UK, this position of Senior Business Development Manager will report to and work alongside the Port Director/CEO and is to deliver commercial growth for defence related activity through ABP's land and facilities, whether through existing links with the Ministry of Defence and similar relationships or, through private company / organisation attraction. Specifically, the role will identify, target, negotiate and manage contracts with Defence customers and contractors (including Defence Primes and their supply chains), ensuring compliant, profitable and resilient long-term partnerships. Indicative clients are defence stakeholders including MoD, DE&S, BAE, Babcock, QinetiQ and other key integrators, as well as SME's and other organisations. Recognising the prominence of their existing operations close to UK maritime/water locations, as well as the considerable land and facilities development opportunities which exist in secure relating locations, the Senior Business Development Manager will specifically: - Develop and deliver ABP's Defence commercial strategy aligned with regional and group priorities. - Identify market opportunities related to Defence estate, ship visits, laybys, logistics, training, R&D activities and infrastructure projects. - Prepare, lead and negotiate tenders, bids and multi-year commercial agreements. - Work closely with Strategy, Property and Operations to build Defence offerings aligned to capability and port assets. In addition: - Own the commercial lifecycle: pricing, terms, negotiation, contract mobilisation and renewals. - Ensure clarity of scope, service levels and KPIs for all Defence customers. - Track and manage revenue performance, identifying risks and opportunities. o Consideration on Security will need to be made on potential customer interests from outside of the UK. - Ensure that all property business at both Regional and Group level is conducted in a manner that complies with relevant legislation, ABP and environmental regulations & guidelines. - Support and manage bid and tender delivery and include: o Programme integration and development o Internal company communication and customer integration o Target added-value content and future programme inclusion - Represent ABP at events and forums. - Report internally on opportunity and project status as well as provide direction on timing plans and revenue prospects. - Maintain close alignment with port leadership teams, operations, marine, safety, and legal. - Support Group initiatives that involve Defence estate, property agreements or infrastructure partnerships. Coordinating with Property on Defence estate leases, easements and long-term land arrangements. - Work closely with Finance Business Partners for forecasting, pricing and margin review. - Contribute to defence-related capital projects, feasibility studies and business cases. - Provide commercial insight for major Defence port developments or infrastructure upgrades. To support this position, suitable candidates should/will have the following experience levels: - Experience working with MoD and defence Primes. - Proven commercial management experience within defence, marine, logistics, infrastructure or government contracting. - Strong negotiation and contract management skills. - Demonstrated ability to work with complex stakeholders and sensitive programmes. - Financial literacy with experience in pricing, revenue modelling and contract performance analysis. - Excellent communication skills and ability to work cross-functionally. - An effective network within the Defence Industry. - Understanding of port operations, marine services, supply chain or major infrastructure delivery. - Degree in Business, Commercial, Law, Engineering or related field (or equivalent experience). - Professional commercial or procurement certification desirable (e.g., CIPS, IACCM/WorldCC). This is a strategically focused position seeking a commercially experienced professional. With defence sector awareness being a MUST, you should be able to support security clearances and can support working on a hybrid/remote basis, being able to travel as required. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.

Avenue are delighted to be recruiting on behalf of our client for an exciting Business Development opportunity within a highly creative and globally recognised organisation. Our client is a market leader within the decorative and commercial lighting industry, delivering large-scale lighting installations and visual displays across towns, cities, retail destinations and commercial environments throughout the UK and internationally. This is a fantastic opportunity for an ambitious and proactive sales professional to join a growing Scottish region, working alongside an experienced Senior Business Development Manager to further develop an already successful territory. The Role This is a varied and hands-on position combining business development, account management and project coordination. The successful candidate will support the growth of the Scottish region by developing new business opportunities while maintaining and expanding existing client relationships. You will be involved throughout the full project lifecycle, from initial enquiry and client meetings through to proposal development, installation and project completion. This is a field-based role covering a large geographical area across Scotland, therefore flexibility and willingness to travel are essential. Key Responsibilities Supporting the Senior Business Development Manager in developing the Scottish region Generating new business through phone, email and LinkedIn outreach Building relationships with councils, retail centres, BID organisations and commercial clients Attending client meetings and gathering detailed project requirements Managing the full sales process from initial enquiry through to order completion Conducting site visits and surveys to understand technical and creative requirements Working closely with internal design teams to develop bespoke proposals Identifying opportunities to upsell within existing accounts Acting as a key point of contact throughout project delivery and installation Liaising with installation teams to ensure projects are delivered successfully Managing and maintaining a strong sales pipeline to achieve targets Supporting project coordination, including installations and removals Requirements Previous B2B sales experience Strong communication and relationship-building skills Self-motivated with the ability to manage your own diary and workload Comfortable working remotely and travelling extensively Experience using CRM systems and managing a sales pipeline Full UK driving licence Experience within lighting, events, retail, property or commercial sectors would be advantageous, however this is not essential. What's on Offer 38,000 basic salary Uncapped commission structure with OTE circa 50,000+ Company vehicle, laptop and mobile phone Opportunity to work for a global market leader Long-term career development opportunities A highly creative role with visible impact across public and commercial spaces Additional Information This is a field-based role covering Scotland Travel is a key part of the position During peak season (October-December), holidays are restricted and occasional weekend work may be required If you are a driven sales professional looking for a role that combines business development, creativity and project ownership, we would love to hear from you. Please apply with an up to date CV or contact Millie one (phone number removed) for more information. INDPERM

Business Development Manager - Drives Our client is a world leader in axial flux electric motor technology, delivering exceptional power density, efficiency, and compact packaging for high-performance applications. To support further growth and application / sector diversification, we are seeking a new hybrid-based Business Development Manager to support further growth across non-automotive, engineering services and R&D environments in particular this is a hunting role and requires a direct business development approach. Primarily based in central/southern England and with a strong emphasis on deep customer research, opportunity origination and strategic new business acquisition, the Business Development Manager will centre on intelligence led business development. You will systematically research, prioritise and penetrate target customers, building new relationships based on technical insight and engineering credibility. Converting research into actionable pipeline opportunities and position our client as a strategic propulsion partner early in program development cycles, responsibilities include: Initiate new OEM relationships through highly tailored, insight driven outreach Engage engineering and advanced development teams before formal RFQ stages Challenge incumbent Tier 1 suppliers and in house motor programs with data led positioning Lead exploratory technical commercial meetings Convert early engagement into formal RFI/RFQ s Targeting customers precisely Articulate the technical and commercial benefits of our clients products at an application level Quantify performance advantages (mass, packaging, efficiency, thermal capability) Collaborate with engineering teams to shape feasibility discussions Develop compelling, architecture level value propositions Position our client as a strategic propulsion partner rather than a component supplier Conduct deep analysis of OEM electrification strategies, platform architectures, and powertrain roadmaps Identify programs where our clients technology provides measurable performance or packaging advantage Develop detailed account intelligence Monitor evolving motor technologies and propulsion strategies Identify displacement opportunities within incumbent supplier relationships Provide structured market feedback to the CCO and engineering leadership Contribute to long-term commercial strategy and target selection Translate research into clear account entry strategies Experience & Skills 8+ years in powertrain business development, strategy or technical sales Demonstrated success in cold OEM acquisition Experience selling complex engineered systems into long-cycle programs Strong technical literacy in electrified propulsion systems Proven ability to influence senior engineering stakeholders Entrepreneurial mindset with structured research capability Suitable applicants should ideally have a strong engineering-based degree and have exposure to an UK/European/Global OEM network. Understanding R&D cycles and methodologies would be beneficial. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.

Job title: Business Development Manager (Logistics, Suppy Chain or Ports) Location : Dover Salary: c. 52,000 Hours : Monday to Friday, 37.5 hours per week The role: We are seeking a proactive, customer-focused Business Development Manager to join our client's growing team. The role will support the development of general cargo services and play a key part in driving new business opportunities. Benefits: 5 weeks annual leave + bank holidays Birthday leave Free Parking Generous contributory pension scheme Discretionary annual bonus scheme Private Health Care Life assurance Employee assistance programme 3rd party discounts Cycle to work scheme Benefits and reward platform Employee volunteering scheme Key responsibilities as the Business Development Manager would be: Manage daily interactions with general cargo customers, ensuring high levels of service and timely responses Support customer onboarding and align operational requirements across internal teams. Maintain regular engagement to identify service improvements and upsell opportunities Produce and maintain account management plans. Identify and qualify new commercial leads through networking and market insights. Support the preparation of proposals, tenders and customer presentations. Gather operational and financial data to support business cases and forecasting. Contribute to sales pipeline updates and support negotiations. Work closely with other teams to ensure customer expectations are met. Monitor service performance, escalating any issues or improvement needs. Support rate and tariff updates through materials preparation and customer communication. Maintain accurate KPI tracking for general cargo accounts within the CRM. Attend industry and trade events, ensuring leads are captured and followed up. Gather and share market intelligence on competitors, cargo flows and opportunities. Maintain accurate CRM records and prepare routine reports on market activity and customer performance. Assist in developing internal and external presentations and documents. Ensure compliance with relevant quality, safety, security and sustainability standards. Support commercial project delivery by coordinating tasks and monitoring progress. Contribute to discussions on improving service quality and operational efficiency. Support strategic initiatives led by the Head of Business Development. What success would look like as a Business Development Manager: Growth in general cargo revenue year-on-year. Strong customer retention and positive service feedback. Accurate, timely CRM updates and high-quality customer materials. Effective support across proposals, projects, events, and internal activities. Consistent delivery of key reports, insights, and commercial outputs. Experience and skills required: Experience in account management or business development in Logistics, Supply Chain or Port operations. Strong customer relationship management skills across multiple accounts. Understanding of supply chain operations and basic financial principles. Competent user of Microsoft Office. Ability to engage and influence senior stakeholders. Passion for growth, innovation and developing new supply chain solutions. Confident public speaker and effective external representative. Strong analytical skills with the ability to interpret market data Skilled in negotiation and constructive conflict management. Collaborates effectively with Marketing and cross-functional teams. Inclusive, adaptable and enthusiastic in a fast-paced setting. Strong written and verbal communication skills. Excellent planning, organisation, and attention to detail. Role model for integrity, respect and positive team culture. A full UK driving licence. Desirable: Project management experience Knowledge of quality, security or food safety standards Understanding of regulatory frameworks Next steps: If this sounds like the ideal position for you and you have the experience outlined above, then please apply and you will be contacted by a member of our team if your CV matches our requirements. If you would like any further information before applying, then please call Ellie - Permanent Consultant on (phone number removed) or email (url removed) New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles. The role is subject to a medical assessment including a Drug and Alcohol test, and a background security check to obtain a dock pass.

Reporting line: David Bartoli (Sales Director) Office location: The Ministry, London SE1 Hybrid working : 2-3 days a week UP3 is a fast-growing ServiceNow boutique consultancy working with complex, regulated enterprise organisations across public sector, CNI, transport, defence, and legal. We re looking for an Account Manager to own a portfolio of enterprise customers and drive YoY growth through strategic expansion, not volume selling. This isn t a renewals-only role. You ll be accountable for shaping and closing expansion opportunities, helping UP3 build predictable growth while ensuring customers secure more value from ServiceNow through the right mix of delivery, managed services and adoption. You ll work fairly autonomously, building long-term account plans, developing strong relationships at all levels, and acting as the voice of the customer internally, bringing first-class sales discipline and deal ownership: strong documentation and process, a clear view of why deals are won/lost, and the ability to run sales cycles end-to-end (prospecting, proposals, pricing and negotiation). Role and key responsibilities • This is a hands-on role in a high-expectation environment. You ll own a portfolio of enterprise accounts (5-6 small/medium sized) and be responsible for growing them. • Build trusted relationships with senior stakeholders and turn them into clear, long-term account plans. • Identify expansion opportunities across managed services, projects and new use cases. • Lead pricing, scope and contract conversations, and keep your pipeline transparent up to date. • Bring the customer perspective into UP3 and help shape how we support and grow each account. What you ll be selling You ll be selling high-value, consultative services (not software licences): • Managed Support Services (MSS) - product support, triage and issue resolution • Managed Development Services (MDS) - ServiceNow app development, days per year • Professional Services (PS) project-based delivery Most customers are mid-market (around (phone number removed) employees) and work in regulated or mission-critical environments. You ll also help them get more from ServiceNow through adoption/optimisation advice and AI-led automation initiatives. Who you ll be selling to • Mid-market enterprise and public sector orgs operating at national to global scale. • Regulated, mission critical environments (defence, CNI, transport, legal, healthcare). • Deep, long term customer relationships rather than transactional engagements. • You ll work with customers who rely on ServiceNow as a core operational and transformation platform. Deal profile, sales motion and compensation • Salary: Competitive salary and generous OTE (50/50), aligned to experience and overall target • Account model: Land and expand within existing enterprise customers • Typical deal sizes: £200k - £1m+ (with multiyear expansion potential) • Sales cycles: Expect 18-24 months, shorter than this is uncommon • Stakeholders: Platform owners, IT leadership, transformation leads and procurement • Growth expectation: c. 20-30% YoY growth across a small portfolio of accounts Success here comes from discipline, patience and credibility, not quick wins. We build genuine relationships with customers, have honest conversations about ROI, and use that trust to spot and close the right opportunities (while delivering real value along the way). What we re looking for You don t need to tick every box - if you recognise yourself in most of these, we d love to hear from you: • ServiceNow experience is a plus, but not a must-have - strong enterprise sales experience matters more. • Strong experience in enterprise account management or strategic sales. • Proven success growing revenue within existing customers (not just renewals). • Experience selling managed services, consulting or complex technology solutions. • Comfortable navigating long sales cycles and multiple senior stakeholders. • Good commercial judgement and a track record of owning deals from start to finish. • A clear, organised approach to pipeline and account planning. • Enjoys autonomy, accountability and high standards. What s in it for you? • A genuinely Great Place to Work - we ve been certified since 2022. Click here to hear more about what s it like to work at UP3 - Careers ServiceNow elite partner UP3 • Inclusive and supportive working environment. Click here to hear more about how UP3 supports Women in Tech - Women at UP3 ServiceNow Careers Elite Partner • Vitality private healthcare, GP access, Bupa dental care and onsite gym. • Enhanced parental leave package, pension (4% employer contribution) and life insurance. • Comprehensive training, professional development and career progression - we invest in our people and actively promote from within. • 25 days holiday (increasing with tenure), plus bank holidays. • £250 home office setup allowance to get your desk, chair and kit sorted. • Best in class tech stack, tools and training. We re committed to providing all you need to be successful in this role • Amazing customers and a best-in-class solution. Click here to see the type of customer success stories you ll be supporting - UP3 ServiceNow Case Studies And Customer Success Stories Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.