Job Description Sysco are currently recruiting for a Technical Manager - Catering Supplies to join the Merchandising team on a full time, permanent basis, reporting to the Head of Product Technology. As the Technical Manager for Catering Supplies it is your responsibility to work as part of a designated category team and manage all elements relating to Product Quality, Safety, Legality, and Integrity for a defined portfolio of suppliers and products ensuring a comprehensive technical support service is provided. Using knowledge of suppliers, products, markets and manufacturing processes to reduce or mitigate product costs and to design and develop innovative, market leading new products and have an active role in leading the packaging agenda to drive continuous improvement and consistency across the business. This role is offering a hybrid working contract, with 1 day per week in our Ashford, Kent office for Team Collaboration, so you must be in a commutable distance and open to travel. Key Accountabilities & Responsibilities: Provide support, guidance and expertise to the procurement & category team in context of supplier selection, supplier expertise, product quality attributes and control parameters which will successfully contribute to exceeding customer expectations, growing sales and profit. Support the Constellation initiative to deliver against the annual growth target. Stay abreast of industry challenges, issues and developments, sharing insight within the technical, category & procurements teams to mitigate impact and support sales growth. Effective supplier management from initial selection & approval through conducting site visits, setting clear technical expectations, providing guidance & support, issuing performance updates and instigate joint business/improvement plans. Maintain the approved supplier database, complete due diligence visits as required ensuring visit reports are documented and all non-conformances are effective closed out. Maintain up to date specifications for all products. Generate and approve own brand artwork. Instigate product risk management action plan & develop an awareness of emerging issues, escalating within the business to mitigate business and customer impact. Focus on complaint trending, monitoring & root case analysis, working with suppliers to support the annual KPI. Instigate a robust quality assessment programme for product range. Provide support & input to ensure marketing literature is informative for our customers. Deliver innovative technical solutions which add value to the business in areas such as cost reduction and/or improved quality without cost increase. Support the 6 stage category management process. Support the team in strengthening / consolidating the supply base. About you: The ideal candidate will have relevant industry experience within a quality, packaging, product development or sustainability-focused environment. You possess strong analytical and IT skills, with a sound understanding of quality management and HACCP systems, as well as European and UK legislation relevant to the food and packaging sectors. You will have a solid knowledge of packaging development processes, environmental issues, current legislation, emerging trends and new technologies, enabling you to provide informed and practical solutions. An excellent communicator, you can build effective relationships across stakeholders and present information clearly and confidently. Highly organised with strong project management capabilities, you can manage multiple priorities and deliver results in a structured and efficient manner. You are flexible, adaptable and willing to travel as required. Experience working within cross-functional teams would be advantageous, along with exceptionally strong organisational, communication and project management skills. What you'll receive: A competitive salary Car Allowance of £5,500 per annum. Private Medical healthcare Generous holiday allowance, with option to purchase 5 additional holiday days Pension scheme Hybrid working contract Huge discounts on all sorts of lovely food and award-winning products through our staff shop Discounts on Cinema tickets, shopping and earn cashback on purchases through Sodexo. Recognition awards and Incentives Career progression opportunities - being part of Sysco, the world's leading foodservice business, opens up a world of possibility
Aug 16, 2026
Full time
Job Description Sysco are currently recruiting for a Technical Manager - Catering Supplies to join the Merchandising team on a full time, permanent basis, reporting to the Head of Product Technology. As the Technical Manager for Catering Supplies it is your responsibility to work as part of a designated category team and manage all elements relating to Product Quality, Safety, Legality, and Integrity for a defined portfolio of suppliers and products ensuring a comprehensive technical support service is provided. Using knowledge of suppliers, products, markets and manufacturing processes to reduce or mitigate product costs and to design and develop innovative, market leading new products and have an active role in leading the packaging agenda to drive continuous improvement and consistency across the business. This role is offering a hybrid working contract, with 1 day per week in our Ashford, Kent office for Team Collaboration, so you must be in a commutable distance and open to travel. Key Accountabilities & Responsibilities: Provide support, guidance and expertise to the procurement & category team in context of supplier selection, supplier expertise, product quality attributes and control parameters which will successfully contribute to exceeding customer expectations, growing sales and profit. Support the Constellation initiative to deliver against the annual growth target. Stay abreast of industry challenges, issues and developments, sharing insight within the technical, category & procurements teams to mitigate impact and support sales growth. Effective supplier management from initial selection & approval through conducting site visits, setting clear technical expectations, providing guidance & support, issuing performance updates and instigate joint business/improvement plans. Maintain the approved supplier database, complete due diligence visits as required ensuring visit reports are documented and all non-conformances are effective closed out. Maintain up to date specifications for all products. Generate and approve own brand artwork. Instigate product risk management action plan & develop an awareness of emerging issues, escalating within the business to mitigate business and customer impact. Focus on complaint trending, monitoring & root case analysis, working with suppliers to support the annual KPI. Instigate a robust quality assessment programme for product range. Provide support & input to ensure marketing literature is informative for our customers. Deliver innovative technical solutions which add value to the business in areas such as cost reduction and/or improved quality without cost increase. Support the 6 stage category management process. Support the team in strengthening / consolidating the supply base. About you: The ideal candidate will have relevant industry experience within a quality, packaging, product development or sustainability-focused environment. You possess strong analytical and IT skills, with a sound understanding of quality management and HACCP systems, as well as European and UK legislation relevant to the food and packaging sectors. You will have a solid knowledge of packaging development processes, environmental issues, current legislation, emerging trends and new technologies, enabling you to provide informed and practical solutions. An excellent communicator, you can build effective relationships across stakeholders and present information clearly and confidently. Highly organised with strong project management capabilities, you can manage multiple priorities and deliver results in a structured and efficient manner. You are flexible, adaptable and willing to travel as required. Experience working within cross-functional teams would be advantageous, along with exceptionally strong organisational, communication and project management skills. What you'll receive: A competitive salary Car Allowance of £5,500 per annum. Private Medical healthcare Generous holiday allowance, with option to purchase 5 additional holiday days Pension scheme Hybrid working contract Huge discounts on all sorts of lovely food and award-winning products through our staff shop Discounts on Cinema tickets, shopping and earn cashback on purchases through Sodexo. Recognition awards and Incentives Career progression opportunities - being part of Sysco, the world's leading foodservice business, opens up a world of possibility
Job Description Home Based (with occasional UK travel) Competitive Salary + benefits + bonus + car allowance Here at Sysco GB our HR function is going through significant change and transformation, with investment in people, processes and systems, which has created a fantastic opportunity for a Reward Business Partner to join our team who will ensure our business remains competitive to attract talent, retain our colleagues and support our recipe for growth. As the Reward subject matter expert for Sysco GB, reporting to the Director of HR Operations you will work collaboratively with the Global Reward Team, HR Business Partners and Centres of Excellence to shape and embed a forward-looking reward strategy. You will leverage Workday to drive compensation outcomes, maintain robust governance and compliance, and lead key strategic initiatives including Gender Pay Gap reporting and action planning. The role is home based with some travel to sites and comes with a competitive base salary, attractive car allowance, annual bonus scheme, pension, private healthcare, additional holiday purchase scheme, award-winning products at virtually cost price and a range of range of employee perks through our online benefits platform. Key Responsibilities Develop, implement and deliver the Sysco GB Reward Strategy, ensuring alignment with business objectives and the wider people strategy. Act as the primary reward lead covering GB and key point of contact for the Global Reward Team, ensuring effective collaboration, alignment and execution of global reward initiatives within Sysco GB. Partner closely with HR Business Partners, Centres of Excellence (Talent and Development, DEI, Recruitment and HR Operations) and business leaders to develop, embed and continuously evolve reward solutions that support organisational performance and engagement. Work in partnership with Global Reward Team to implement compliant reward processes, policies and procedures to ensure effective execution of key reward activities across the organisation. Support HR Directors across GB with compensation benchmarking, ensuring alignment with Sysco total reward principles and source relevant market salary surveys to meet specific business needs. Represent Sysco GB in external pay and benefits surveys and develop strong external networks to maintain market awareness and reward best practice In collaboration with Finance and HRBP provide input into the principles on design of local incentive progress, ensuring a robust governance process is in place for target setting and performance tracking, and develop an appropriate communication plan to keep participants engaged. Drive continuous improvement within reward-related processes, maximising the use of technology, including Workday, to increase efficiency, enhance data quality, strengthen governance and support compensation outcomes. In collaboration with the Global Reward Team, lead all cyclical remuneration processes, including annual pay reviews, legislative pay reporting, incentive schemes, and salary benchmarking, providing expert guidance and insight throughout. Act as the Sysco GB subject matter expert for Workday Advanced Compensation, driving continuous enhancement of compensation planning processes and functionality, and ensuring alignment with global standards and local business requirements. In partnership with GB Benefits, support the review, design and development of reward and benefits programmes, ensuring they remain competitive, commercially effective and aligned to business needs. Lead the annual Gender Pay Gap reporting ensuring alignment to evolving legislation and incorporating data analysis, narrative development, action planning and stakeholder engagement to drive meaningful progress and ensure statutory compliance. Provide expert advice and guidance on all reward matters, ensuring the business remains legally compliant and aligned with best practice, including preparation for Trade Union engagement. Chair and actively participate in the monthly Job Evaluation Panel, ensuring consistency and governance in role evaluation decisions and alignment with Sysco job architecture and grading approach. Maintain accountability for SOX controls and governance requirements across all Reward processes. Support internal and external audit activity and act as the key HR contact for Reward-related audits with KPMG, EY and Sysco Internal Audit teams. About you: You'll be an experienced Reward Business Partner with a strong background in compensation, job evaluation, benchmarking, and incentive schemes within a large and complex organisation, ideally with experience with a high-volume front-line workforce. You'll be confident partnering with HR Business Partners, Centres of Excellence and business leaders to develop and deliver reward solutions that support business goals and employee engagement. Strong analytical skills are essential, with the ability to interpret reward and people data, identify trends and provide clear, actionable insights. Experience of salary benchmarking and Gender Pay Gap reporting and pay equity analysis is required. You will have experience leading annual reward and compensation cycles, ensuring appropriate governance, compliance and controls are maintained. Experience with Workday is helpful but not essential, experience with other HCM systems is preferable. You will be comfortable using reward technology and analytics to support compensation outcomes, improve processes and enhance the employee and manager experience. You will be a proactive and collaborative leader with strong project management skills and a continuous improvement mindset. Advanced Microsoft 365 skills, particularly Excel, are essential, along with the ability to influence stakeholders and deliver results in a fast-paced environment.
Aug 16, 2026
Full time
Job Description Home Based (with occasional UK travel) Competitive Salary + benefits + bonus + car allowance Here at Sysco GB our HR function is going through significant change and transformation, with investment in people, processes and systems, which has created a fantastic opportunity for a Reward Business Partner to join our team who will ensure our business remains competitive to attract talent, retain our colleagues and support our recipe for growth. As the Reward subject matter expert for Sysco GB, reporting to the Director of HR Operations you will work collaboratively with the Global Reward Team, HR Business Partners and Centres of Excellence to shape and embed a forward-looking reward strategy. You will leverage Workday to drive compensation outcomes, maintain robust governance and compliance, and lead key strategic initiatives including Gender Pay Gap reporting and action planning. The role is home based with some travel to sites and comes with a competitive base salary, attractive car allowance, annual bonus scheme, pension, private healthcare, additional holiday purchase scheme, award-winning products at virtually cost price and a range of range of employee perks through our online benefits platform. Key Responsibilities Develop, implement and deliver the Sysco GB Reward Strategy, ensuring alignment with business objectives and the wider people strategy. Act as the primary reward lead covering GB and key point of contact for the Global Reward Team, ensuring effective collaboration, alignment and execution of global reward initiatives within Sysco GB. Partner closely with HR Business Partners, Centres of Excellence (Talent and Development, DEI, Recruitment and HR Operations) and business leaders to develop, embed and continuously evolve reward solutions that support organisational performance and engagement. Work in partnership with Global Reward Team to implement compliant reward processes, policies and procedures to ensure effective execution of key reward activities across the organisation. Support HR Directors across GB with compensation benchmarking, ensuring alignment with Sysco total reward principles and source relevant market salary surveys to meet specific business needs. Represent Sysco GB in external pay and benefits surveys and develop strong external networks to maintain market awareness and reward best practice In collaboration with Finance and HRBP provide input into the principles on design of local incentive progress, ensuring a robust governance process is in place for target setting and performance tracking, and develop an appropriate communication plan to keep participants engaged. Drive continuous improvement within reward-related processes, maximising the use of technology, including Workday, to increase efficiency, enhance data quality, strengthen governance and support compensation outcomes. In collaboration with the Global Reward Team, lead all cyclical remuneration processes, including annual pay reviews, legislative pay reporting, incentive schemes, and salary benchmarking, providing expert guidance and insight throughout. Act as the Sysco GB subject matter expert for Workday Advanced Compensation, driving continuous enhancement of compensation planning processes and functionality, and ensuring alignment with global standards and local business requirements. In partnership with GB Benefits, support the review, design and development of reward and benefits programmes, ensuring they remain competitive, commercially effective and aligned to business needs. Lead the annual Gender Pay Gap reporting ensuring alignment to evolving legislation and incorporating data analysis, narrative development, action planning and stakeholder engagement to drive meaningful progress and ensure statutory compliance. Provide expert advice and guidance on all reward matters, ensuring the business remains legally compliant and aligned with best practice, including preparation for Trade Union engagement. Chair and actively participate in the monthly Job Evaluation Panel, ensuring consistency and governance in role evaluation decisions and alignment with Sysco job architecture and grading approach. Maintain accountability for SOX controls and governance requirements across all Reward processes. Support internal and external audit activity and act as the key HR contact for Reward-related audits with KPMG, EY and Sysco Internal Audit teams. About you: You'll be an experienced Reward Business Partner with a strong background in compensation, job evaluation, benchmarking, and incentive schemes within a large and complex organisation, ideally with experience with a high-volume front-line workforce. You'll be confident partnering with HR Business Partners, Centres of Excellence and business leaders to develop and deliver reward solutions that support business goals and employee engagement. Strong analytical skills are essential, with the ability to interpret reward and people data, identify trends and provide clear, actionable insights. Experience of salary benchmarking and Gender Pay Gap reporting and pay equity analysis is required. You will have experience leading annual reward and compensation cycles, ensuring appropriate governance, compliance and controls are maintained. Experience with Workday is helpful but not essential, experience with other HCM systems is preferable. You will be comfortable using reward technology and analytics to support compensation outcomes, improve processes and enhance the employee and manager experience. You will be a proactive and collaborative leader with strong project management skills and a continuous improvement mindset. Advanced Microsoft 365 skills, particularly Excel, are essential, along with the ability to influence stakeholders and deliver results in a fast-paced environment.
As a Customer Care Manager in the retail industry, based in London, you'll oversee the day-to-day operations of the customer service team, ensuring smooth and efficient support for customers. Your role will involve managing queries, resolving issues, and maintaining high service standards that help the business run effectively. Client Details An organisation in the retail industry located in London. Description Customer Experience Lead the day-to-day operation of the Customer Care function, ensuring a seamless and luxury customer experience. Act as an escalation point for complex customer enquiries and complaints, resolving issues professionally and efficiently. Ensure all customer interactions align with The Outnet's brand values and service standards. Continuously review and improve customer journeys across all touchpoints. Develop processes that enhance customer satisfaction while balancing commercial objectives. VIP Customer Management Build and maintain exceptional relationships with VIP and high-value customers. Deliver a personalised concierge-style service for premium customers. Proactively identify opportunities to enhance loyalty and retention. Manage sensitive or high-profile customer cases with discretion and professionalism. Partner with Buying, Merchandising and Marketing teams to support VIP initiatives and events. Foster a positive, collaborative and customer-focused culture across all customer touchpoints within The Outnet and our partner organisations. Operational Management Monitor daily service performance across email, chat, phone and social channels. Ensure agreed SLAs and KPIs are consistently achieved. Review workflows and identify opportunities for automation and process improvement. Create and maintain customer service policies and knowledge resources. Work closely with Logistics, Technology, Finance and Warehouse teams to resolve operational issues impacting customers. Data & Performance Analysis Use customer data and operational metrics to identify trends and opportunities. Produce regular reporting on service performance and customer insights. Analyse root causes of recurring issues and implement preventative solutions. Monitor customer satisfaction measures and recommend improvements. Support strategic decision-making through data-driven recommendations. Typical metrics may include: Customer Satisfaction (CSAT) Net Promoter Score (NPS) First Contact Resolution Response and Resolution Times Service Level Achievement Customer Retention Complaint Volumes VIP Customer Engagement Profile Experience managing a Customer Care or Customer Experience team within an e-commerce or retail environment. Strong experience supporting premium or luxury customers. Excellent people management and coaching skills. Highly customer-centric with exceptional communication skills. Strong analytical ability with experience using data to improve performance. Experience producing reports and presenting insights to senior stakeholders. Ability to prioritise multiple demands in a fast-paced environment. Strong problem-solving and decision-making skills. Experience within luxury fashion or premium retail. Knowledge of CRM and customer service platforms (such as Chatwoot, Zendesk, Salesforce, Monday or similar). Experience working with international customers. Understanding of e-commerce operations, fulfilment and returns processes. Job Offer Hourly rate of 16.00 to 19.00, dependent on the level of experience. Temporary position offering flexibility in work arrangements. If you're interested in this role, apply now.
Aug 16, 2026
Seasonal
As a Customer Care Manager in the retail industry, based in London, you'll oversee the day-to-day operations of the customer service team, ensuring smooth and efficient support for customers. Your role will involve managing queries, resolving issues, and maintaining high service standards that help the business run effectively. Client Details An organisation in the retail industry located in London. Description Customer Experience Lead the day-to-day operation of the Customer Care function, ensuring a seamless and luxury customer experience. Act as an escalation point for complex customer enquiries and complaints, resolving issues professionally and efficiently. Ensure all customer interactions align with The Outnet's brand values and service standards. Continuously review and improve customer journeys across all touchpoints. Develop processes that enhance customer satisfaction while balancing commercial objectives. VIP Customer Management Build and maintain exceptional relationships with VIP and high-value customers. Deliver a personalised concierge-style service for premium customers. Proactively identify opportunities to enhance loyalty and retention. Manage sensitive or high-profile customer cases with discretion and professionalism. Partner with Buying, Merchandising and Marketing teams to support VIP initiatives and events. Foster a positive, collaborative and customer-focused culture across all customer touchpoints within The Outnet and our partner organisations. Operational Management Monitor daily service performance across email, chat, phone and social channels. Ensure agreed SLAs and KPIs are consistently achieved. Review workflows and identify opportunities for automation and process improvement. Create and maintain customer service policies and knowledge resources. Work closely with Logistics, Technology, Finance and Warehouse teams to resolve operational issues impacting customers. Data & Performance Analysis Use customer data and operational metrics to identify trends and opportunities. Produce regular reporting on service performance and customer insights. Analyse root causes of recurring issues and implement preventative solutions. Monitor customer satisfaction measures and recommend improvements. Support strategic decision-making through data-driven recommendations. Typical metrics may include: Customer Satisfaction (CSAT) Net Promoter Score (NPS) First Contact Resolution Response and Resolution Times Service Level Achievement Customer Retention Complaint Volumes VIP Customer Engagement Profile Experience managing a Customer Care or Customer Experience team within an e-commerce or retail environment. Strong experience supporting premium or luxury customers. Excellent people management and coaching skills. Highly customer-centric with exceptional communication skills. Strong analytical ability with experience using data to improve performance. Experience producing reports and presenting insights to senior stakeholders. Ability to prioritise multiple demands in a fast-paced environment. Strong problem-solving and decision-making skills. Experience within luxury fashion or premium retail. Knowledge of CRM and customer service platforms (such as Chatwoot, Zendesk, Salesforce, Monday or similar). Experience working with international customers. Understanding of e-commerce operations, fulfilment and returns processes. Job Offer Hourly rate of 16.00 to 19.00, dependent on the level of experience. Temporary position offering flexibility in work arrangements. If you're interested in this role, apply now.
Job Description We are recruiting a Team Manager within the Credit Management department, which is a great role for someone who has a strong people management background, ideally with experience in either credit management or finance. You will be responsible for leading a team to ensure effective management of customer credit risk, to optimise cash flow, minimise bad debt exposure, and support business growth through sound credit management practices. This role plays a key part in safeguarding the company's financial health by implementing robust credit policies, assessing creditworthiness, and maintaining strong relationships with internal stakeholders and external clients. This role is working Monday- Friday, 39 hours per week. Key Responsibilities: Lead, coach, and develop a team of Credit Management specialists. Set clear objectives, monitor performance, and conduct regular reviews. Foster a culture of accountability, collaboration, and continuous improvement. Ensure adherence to internal controls. Support your team to evaluate creditworthiness of new and existing B2B customers using financial statements, credit reports, and payment history. Ensure consistency and accuracy in credit assessments. Drive process improvements to enhance efficiency and use AI and automation wherever desirable. Be the lead with your Sales colleagues to enable growth. Contribute to the implementation and regular review of our credit policies. Work closely with Sales, Finance, and Legal teams to align credit decisions with business objectives. Support commercial negotiations by providing credit insights. Act as a key point of contact for internal and external stakeholders on credit management matters. About You; The successful candidate will demonstrate leadership capabilities, with the ability to motivate, develop, and manage a high-performing team while conducting meaningful career and performance discussions. You will possess excellent delegation and performance management skills, alongside analytical and problem-solving abilities, enabling them to interpret data and make informed decisions. Clear and professional communication is essential, with the ability to engage effectively with internal teams and external stakeholders, negotiate successfully, and explain complex issues in a simple and practical manner. The role requires strong organisational skills, including the ability to prioritise tasks and manage workloads effectively under tight deadlines. Technical proficiency in MS Excel is required, along with familiarity with ERP systems and automation tools. What you'll receive: A competitive salary Generous holiday allowance, with option to purchase 5 additional holiday days Pension scheme Huge discounts on all sorts of lovely food and award-winning products through our staff shop Discounts on Cinema tickets, shopping and earn cashback on purchases through Sodexo. Recognition awards and Incentives Career progression opportunities - being part of Sysco, the world's leading foodservice business, opens up a world of possibility
Aug 16, 2026
Full time
Job Description We are recruiting a Team Manager within the Credit Management department, which is a great role for someone who has a strong people management background, ideally with experience in either credit management or finance. You will be responsible for leading a team to ensure effective management of customer credit risk, to optimise cash flow, minimise bad debt exposure, and support business growth through sound credit management practices. This role plays a key part in safeguarding the company's financial health by implementing robust credit policies, assessing creditworthiness, and maintaining strong relationships with internal stakeholders and external clients. This role is working Monday- Friday, 39 hours per week. Key Responsibilities: Lead, coach, and develop a team of Credit Management specialists. Set clear objectives, monitor performance, and conduct regular reviews. Foster a culture of accountability, collaboration, and continuous improvement. Ensure adherence to internal controls. Support your team to evaluate creditworthiness of new and existing B2B customers using financial statements, credit reports, and payment history. Ensure consistency and accuracy in credit assessments. Drive process improvements to enhance efficiency and use AI and automation wherever desirable. Be the lead with your Sales colleagues to enable growth. Contribute to the implementation and regular review of our credit policies. Work closely with Sales, Finance, and Legal teams to align credit decisions with business objectives. Support commercial negotiations by providing credit insights. Act as a key point of contact for internal and external stakeholders on credit management matters. About You; The successful candidate will demonstrate leadership capabilities, with the ability to motivate, develop, and manage a high-performing team while conducting meaningful career and performance discussions. You will possess excellent delegation and performance management skills, alongside analytical and problem-solving abilities, enabling them to interpret data and make informed decisions. Clear and professional communication is essential, with the ability to engage effectively with internal teams and external stakeholders, negotiate successfully, and explain complex issues in a simple and practical manner. The role requires strong organisational skills, including the ability to prioritise tasks and manage workloads effectively under tight deadlines. Technical proficiency in MS Excel is required, along with familiarity with ERP systems and automation tools. What you'll receive: A competitive salary Generous holiday allowance, with option to purchase 5 additional holiday days Pension scheme Huge discounts on all sorts of lovely food and award-winning products through our staff shop Discounts on Cinema tickets, shopping and earn cashback on purchases through Sodexo. Recognition awards and Incentives Career progression opportunities - being part of Sysco, the world's leading foodservice business, opens up a world of possibility
Office & Accounts Manager Role - Office & Accounts Manager Job Type: Full-time, Permanent - Flexible Working Hours Location: Ellesmere Port Salary: £30,000 - £40,000 per annum Reed are proud to be working with a family-run business, established for over 35 years, recruiting for an Accounts/Office Manager to join the team. This role is ideal for someone who is highly organised with a strong blend of Accounts and Administration experience. Day-to-day of the role: Inputting of data into Sage Line 50 Serve as the first point of contact for telephone duties, redirecting calls to the sales team or handling accounts/admin enquiries. Create invoices and delivery notes, including for courier services. Organise collections of materials and manage logistics. Chase outstanding debts and handle communications with debtors. Manage import couriers and customs documentation. VAT Returns Manage Payroll on 4 weekly basis Handle banking and other general administrative duties. Required Skills & Qualifications: Sage Line 50 experience is essential. Strong communication skills and confidence in handling phone calls. Experience in creating invoices, delivery notes, and handling logistics. Ability to manage VAT returns and wage runs. Experience with banking and general administrative tasks. Ability to work independently and as part of a small team. Benefits: Flexible working hours (can accommodate school hours if needed). Early finish on Fridays at 2:30 PM. Supportive and close-knit team environment. Opportunity to work in a well-established family business. This is a great role and a great opportunity for someone who is looking to join a welcoming team and have immediate value. Our client is looking at interviewing on the week commencing 3rd August so if you are interested, apply now
Aug 16, 2026
Full time
Office & Accounts Manager Role - Office & Accounts Manager Job Type: Full-time, Permanent - Flexible Working Hours Location: Ellesmere Port Salary: £30,000 - £40,000 per annum Reed are proud to be working with a family-run business, established for over 35 years, recruiting for an Accounts/Office Manager to join the team. This role is ideal for someone who is highly organised with a strong blend of Accounts and Administration experience. Day-to-day of the role: Inputting of data into Sage Line 50 Serve as the first point of contact for telephone duties, redirecting calls to the sales team or handling accounts/admin enquiries. Create invoices and delivery notes, including for courier services. Organise collections of materials and manage logistics. Chase outstanding debts and handle communications with debtors. Manage import couriers and customs documentation. VAT Returns Manage Payroll on 4 weekly basis Handle banking and other general administrative duties. Required Skills & Qualifications: Sage Line 50 experience is essential. Strong communication skills and confidence in handling phone calls. Experience in creating invoices, delivery notes, and handling logistics. Ability to manage VAT returns and wage runs. Experience with banking and general administrative tasks. Ability to work independently and as part of a small team. Benefits: Flexible working hours (can accommodate school hours if needed). Early finish on Fridays at 2:30 PM. Supportive and close-knit team environment. Opportunity to work in a well-established family business. This is a great role and a great opportunity for someone who is looking to join a welcoming team and have immediate value. Our client is looking at interviewing on the week commencing 3rd August so if you are interested, apply now
We are seeking an experienced Interim FP&A Manager to join a fast-paced, private equity-backed business. This role will provide critical support to the finance function during the recruitment of a permanent hire while also driving key finance transformation initiatives. This is an excellent opportunity for a commercially minded FP&A professional who enjoys improving processes, enhancing reporting, and delivering change in a dynamic environment. Key Responsibilities: Lead and enhance the monthly FP&A reporting cycle, ensuring timely and insightful management information. Develop and improve management reporting packs, dashboards, and KPI reporting. Support finance transformation projects, including process improvement, reporting automation, and planning enhancements. Review and optimise budgeting, forecasting, and financial planning processes. Partner with senior stakeholders to provide financial analysis and commercial insights. Ensure reporting meets the requirements of a private equity-backed environment, including board and investor reporting where required. Provide continuity and leadership within the FP&A function while the permanent recruitment process is underway. Identify opportunities to improve financial controls, reporting accuracy, and operational efficiency. Candidate Profile: Proven experience as an FP&A Manager or Senior FP&A professional. Strong background in financial reporting, management information, and finance transformation. Experience delivering process improvement or finance change projects. Previous experience within a private equity-backed business is highly desirable. Strong commercial acumen with excellent stakeholder management skills. Advanced Excel skills and experience with FP&A/reporting systems. Able to work independently, quickly build relationships, and add value from day one. Available to start at short notice. Desirable Experience: Private equity-backed or investor-led business experience. Exposure to BI/reporting tools (e.g. Power BI, Tableau, or similar). Experience improving planning, forecasting, and reporting processes. This is a hands-on interim opportunity for someone who enjoys combining day-to-day FP&A responsibilities with delivering meaningful change and leaving a lasting impact on the finance function.
Aug 16, 2026
Contractor
We are seeking an experienced Interim FP&A Manager to join a fast-paced, private equity-backed business. This role will provide critical support to the finance function during the recruitment of a permanent hire while also driving key finance transformation initiatives. This is an excellent opportunity for a commercially minded FP&A professional who enjoys improving processes, enhancing reporting, and delivering change in a dynamic environment. Key Responsibilities: Lead and enhance the monthly FP&A reporting cycle, ensuring timely and insightful management information. Develop and improve management reporting packs, dashboards, and KPI reporting. Support finance transformation projects, including process improvement, reporting automation, and planning enhancements. Review and optimise budgeting, forecasting, and financial planning processes. Partner with senior stakeholders to provide financial analysis and commercial insights. Ensure reporting meets the requirements of a private equity-backed environment, including board and investor reporting where required. Provide continuity and leadership within the FP&A function while the permanent recruitment process is underway. Identify opportunities to improve financial controls, reporting accuracy, and operational efficiency. Candidate Profile: Proven experience as an FP&A Manager or Senior FP&A professional. Strong background in financial reporting, management information, and finance transformation. Experience delivering process improvement or finance change projects. Previous experience within a private equity-backed business is highly desirable. Strong commercial acumen with excellent stakeholder management skills. Advanced Excel skills and experience with FP&A/reporting systems. Able to work independently, quickly build relationships, and add value from day one. Available to start at short notice. Desirable Experience: Private equity-backed or investor-led business experience. Exposure to BI/reporting tools (e.g. Power BI, Tableau, or similar). Experience improving planning, forecasting, and reporting processes. This is a hands-on interim opportunity for someone who enjoys combining day-to-day FP&A responsibilities with delivering meaningful change and leaving a lasting impact on the finance function.
Business Development Manager - Regional Sales Competitive salary + quarterly bonus (OTE 30% of salary) + car or £6,000 car allowance You'll work with a portfolio of accounts that hire powered access machines, identifying opportunities to sell our market leading fleet of machines and value add services to maximise our share of wallet click apply for full job details
Aug 16, 2026
Full time
Business Development Manager - Regional Sales Competitive salary + quarterly bonus (OTE 30% of salary) + car or £6,000 car allowance You'll work with a portfolio of accounts that hire powered access machines, identifying opportunities to sell our market leading fleet of machines and value add services to maximise our share of wallet click apply for full job details
M2 Professional Recruitment Services Ltd
Southampton, Hampshire
Our client, a leading independent provider of Financial Services to businesses requires a Relationship Manager to join their expanding team across the M4 Corridor. You will be responsible for the day-to-day management of a portfolio of Invoice Finance facilities, delivering a high level of customer service and ensuring that commercially sound and profitable relationships are maintained within set targets. Key responsibilities: Build and develop strong relationships with a mixed portfolio of clients to maximise retention and maintain contract renewals at an acceptable level. Support the daily responsibilities of the Relationship Executives to maximise funding available. Develop and maintain appropriate risk and recoveries management, including regular client reviews, visits and audits. Prepare and contribute to Monthly Portfolio Reviews Meetings and contribute to risk and client strategy discussions within the portfolio. Make funding decisions on all clients within the portfolio, including overseeing the setting of invoice funding, concentration and credit limits within credit authority levels and communication of funding decisions with clients. Support the on-boarding process (take on's) for prospective clients, leading communication with Sales and the prospective client. Support new business and growth through efficient communication with sales team, deal structuring and underwriting process. Deal with all customer matters efficiently, fairly and consistently in line with cultural values. Operational experience within Invoice Finance and/or wider Commercial Lending is essential. This is an opportunity for an ambitious, career minded commercial financial professional looking to progress their career with a highly capitalised, forward thinking and expanding business. The successful candidate will be rewarded with a market leading salary, car allowance, annual bonus and benefits package.
Aug 16, 2026
Full time
Our client, a leading independent provider of Financial Services to businesses requires a Relationship Manager to join their expanding team across the M4 Corridor. You will be responsible for the day-to-day management of a portfolio of Invoice Finance facilities, delivering a high level of customer service and ensuring that commercially sound and profitable relationships are maintained within set targets. Key responsibilities: Build and develop strong relationships with a mixed portfolio of clients to maximise retention and maintain contract renewals at an acceptable level. Support the daily responsibilities of the Relationship Executives to maximise funding available. Develop and maintain appropriate risk and recoveries management, including regular client reviews, visits and audits. Prepare and contribute to Monthly Portfolio Reviews Meetings and contribute to risk and client strategy discussions within the portfolio. Make funding decisions on all clients within the portfolio, including overseeing the setting of invoice funding, concentration and credit limits within credit authority levels and communication of funding decisions with clients. Support the on-boarding process (take on's) for prospective clients, leading communication with Sales and the prospective client. Support new business and growth through efficient communication with sales team, deal structuring and underwriting process. Deal with all customer matters efficiently, fairly and consistently in line with cultural values. Operational experience within Invoice Finance and/or wider Commercial Lending is essential. This is an opportunity for an ambitious, career minded commercial financial professional looking to progress their career with a highly capitalised, forward thinking and expanding business. The successful candidate will be rewarded with a market leading salary, car allowance, annual bonus and benefits package.
Jacob Grey have partnered with a successful Harlow based business who seek to appoint a Studier or Qualified Finance Manager. This is a fantastic role which encompasses not only monthly accounting, and team leadership, but also access to commercial accounting and business partnering. Not only that but there is the distinct scope to progress (potentially FC in the near future). Reporting to an engaging and well respected Company Director and dotted line to a group FD the remit for this role entails: Preparing a detailed set of management accounts each month Balance sheet reconciliations, P&L, accruals, prepayments, and journal adjustments Variance analysis and commentary in order to provide insight to the board Assisting with Year End reporting and Statutory Accounting Acting as point of contact between the audit team and finance department to ensure requested backup is supplied and queries are answered in a timely manner. Supporting budgeting, reforecasting, and variance analysis across the business Managing financial compliance, including VAT and HMRC reporting Supporting commercial decisions with clear, timely financial insight Working with external accountants and banks to ensure statutory requirements are met Contributing to financial planning as the business grows across new sites and services Preparing of detailed breakdowns of various expense categories to assist external advisors with preparation of corporation tax returns. Assisting with cashflow management and forecasting Leading and mentoring a small finance team, managing all transactional duties Ad hoc analysis of data to provide insight to the business Over time you may also take on additional duties as the business grows/makes acquisitions and introduces new processes/systems The ideal candidate will be studying, at any stage along their journey from recently commenced, part qualified or even qualified (ACA, CIMA, ACCA) and must possess recent demonstrable experience preparing detailed management accounts. In addition to this, the ideal candidate will have a commercial bias and be keen to utilise commercial analysis tools to provide insight and financial planning support as the business grows. This is a great opportunity to work for an established but highly ambitious business, where the opportunities to progress are distinct.
Aug 16, 2026
Full time
Jacob Grey have partnered with a successful Harlow based business who seek to appoint a Studier or Qualified Finance Manager. This is a fantastic role which encompasses not only monthly accounting, and team leadership, but also access to commercial accounting and business partnering. Not only that but there is the distinct scope to progress (potentially FC in the near future). Reporting to an engaging and well respected Company Director and dotted line to a group FD the remit for this role entails: Preparing a detailed set of management accounts each month Balance sheet reconciliations, P&L, accruals, prepayments, and journal adjustments Variance analysis and commentary in order to provide insight to the board Assisting with Year End reporting and Statutory Accounting Acting as point of contact between the audit team and finance department to ensure requested backup is supplied and queries are answered in a timely manner. Supporting budgeting, reforecasting, and variance analysis across the business Managing financial compliance, including VAT and HMRC reporting Supporting commercial decisions with clear, timely financial insight Working with external accountants and banks to ensure statutory requirements are met Contributing to financial planning as the business grows across new sites and services Preparing of detailed breakdowns of various expense categories to assist external advisors with preparation of corporation tax returns. Assisting with cashflow management and forecasting Leading and mentoring a small finance team, managing all transactional duties Ad hoc analysis of data to provide insight to the business Over time you may also take on additional duties as the business grows/makes acquisitions and introduces new processes/systems The ideal candidate will be studying, at any stage along their journey from recently commenced, part qualified or even qualified (ACA, CIMA, ACCA) and must possess recent demonstrable experience preparing detailed management accounts. In addition to this, the ideal candidate will have a commercial bias and be keen to utilise commercial analysis tools to provide insight and financial planning support as the business grows. This is a great opportunity to work for an established but highly ambitious business, where the opportunities to progress are distinct.
The Spa Manager is responsible for overseeing the daily operations of the spa, ensuring exceptional guest experiences, maintaining high service standards, and driving revenue growth. This role includes managing staff, coordinating treatments and schedules, monitoring inventory, ensuring health and safety compliance, and supporting business development initiatives. Key Responsibilities Oversee the day-to-day running of the spa and wellness facilities. Ensure smooth operation of treatment rooms, reception, relaxation areas, and retail spaces. Maintain high standards of cleanliness, hygiene, and presentation throughout the spa. Ensure compliance with all health, safety, and company policies. Recruit, train, supervise, and motivate spa therapists, receptionists, and support staff. Prepare staff rotas and manage scheduling to ensure adequate coverage. Conduct regular performance reviews and support staff development. Foster a positive, professional, and customer-focused team culture. Deliver exceptional customer service and resolve guest concerns promptly and professionally. Ensure all treatments and services meet company quality standards. Monitor spa revenue, budgets, and operating costs. Drive retail and treatment sales through promotions and upselling. Analyse performance reports and implement strategies to improve profitability. Manage stock control, ordering, and supplier relationships. Identify opportunities to increase bookings and client retention. Work collaboratively with management to develop spa packages and seasonal offers. Maintain accurate records, reports, and booking systems. Ensure staff certifications and training records are up to date. Handle payroll information, timesheets, and operational documentation as required. Skills & Qualifications Previous experience in spa, hospitality, wellness, or beauty management. Strong leadership and team management skills. Excellent communication and customer service abilities. Good organisational and time management skills. Commercial awareness and ability to meet sales targets. Proficiency with booking and POS systems. Knowledge of health, safety, and hygiene regulations. Preferred Qualifications NVQ Level 3 Beauty Therapy, Massage Therapy, or equivalent. Management qualification or hospitality/spa management training. Experience within luxury spa or wellness environments.
Aug 16, 2026
Full time
The Spa Manager is responsible for overseeing the daily operations of the spa, ensuring exceptional guest experiences, maintaining high service standards, and driving revenue growth. This role includes managing staff, coordinating treatments and schedules, monitoring inventory, ensuring health and safety compliance, and supporting business development initiatives. Key Responsibilities Oversee the day-to-day running of the spa and wellness facilities. Ensure smooth operation of treatment rooms, reception, relaxation areas, and retail spaces. Maintain high standards of cleanliness, hygiene, and presentation throughout the spa. Ensure compliance with all health, safety, and company policies. Recruit, train, supervise, and motivate spa therapists, receptionists, and support staff. Prepare staff rotas and manage scheduling to ensure adequate coverage. Conduct regular performance reviews and support staff development. Foster a positive, professional, and customer-focused team culture. Deliver exceptional customer service and resolve guest concerns promptly and professionally. Ensure all treatments and services meet company quality standards. Monitor spa revenue, budgets, and operating costs. Drive retail and treatment sales through promotions and upselling. Analyse performance reports and implement strategies to improve profitability. Manage stock control, ordering, and supplier relationships. Identify opportunities to increase bookings and client retention. Work collaboratively with management to develop spa packages and seasonal offers. Maintain accurate records, reports, and booking systems. Ensure staff certifications and training records are up to date. Handle payroll information, timesheets, and operational documentation as required. Skills & Qualifications Previous experience in spa, hospitality, wellness, or beauty management. Strong leadership and team management skills. Excellent communication and customer service abilities. Good organisational and time management skills. Commercial awareness and ability to meet sales targets. Proficiency with booking and POS systems. Knowledge of health, safety, and hygiene regulations. Preferred Qualifications NVQ Level 3 Beauty Therapy, Massage Therapy, or equivalent. Management qualification or hospitality/spa management training. Experience within luxury spa or wellness environments.
6-Month Contract Darlington Hybrid Working 46,000 permanent equivalent We are seeking an experienced People Business Partner with significant Employee Relations expertise to join a highly professional and evolving organisation on a 6-month contract. This is an excellent opportunity for an ER professional who enjoys managing complex people matters while also influencing policy, leadership decision-making, and organisational culture. Working as part of a collaborative team, you will partner with leaders across the business to provide pragmatic, commercially focused advice and support on a broad range of employee relations matters. The Role As a trusted adviser, you will play a key role in supporting managers through complex and sensitive employee issues while helping to strengthen people practices and mitigate organisational risk. Key responsibilities will include: Managing complex employee relations cases including disciplinary, grievance, capability, absence management and workplace conflict matters. Providing expert guidance to leaders and managers on employment law, policies and best practice. Supporting investigations and advising on fair, balanced and commercially appropriate outcomes. Acting as a senior escalation point for complex ER issues. Reviewing and enhancing people policies, procedures and guidance. Identifying trends, risks and opportunities through people data and case analysis. Supporting organisational change initiatives and restructuring activity where required. Building strong relationships with stakeholders at all levels to drive positive people outcomes. Working with employee representatives and trade union partners as appropriate. Contributing to continuous improvement initiatives across the wider People function. About You We are looking for a confident and credible HR professional who can operate effectively in a complex environment and influence decision-making at all levels. You will bring: CIPD qualification (or equivalent experience). Significant Employee Relations experience with a strong track record of managing complex and high-risk cases. Thorough knowledge of UK employment law and HR best practice. Experience working within a regulated, unionised or otherwise complex organisational environment. Strong stakeholder management and coaching skills. Experience developing and implementing HR policies and procedures. Excellent written communication skills and attention to detail. Strong analytical and problem-solving capability. A proactive, pragmatic and solutions-focused approach. What's on Offer Salary of 46,000 depending on experience. Hybrid working model. 6-month contract with immediate impact and visibility. A supportive and collaborative team. Opportunity to influence people strategy and organisational effectiveness. If you're a commercially minded Employee Relations specialist looking for an opportunity to make a meaningful impact in a senior partnering role, we'd love to hear from you. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 16, 2026
Seasonal
6-Month Contract Darlington Hybrid Working 46,000 permanent equivalent We are seeking an experienced People Business Partner with significant Employee Relations expertise to join a highly professional and evolving organisation on a 6-month contract. This is an excellent opportunity for an ER professional who enjoys managing complex people matters while also influencing policy, leadership decision-making, and organisational culture. Working as part of a collaborative team, you will partner with leaders across the business to provide pragmatic, commercially focused advice and support on a broad range of employee relations matters. The Role As a trusted adviser, you will play a key role in supporting managers through complex and sensitive employee issues while helping to strengthen people practices and mitigate organisational risk. Key responsibilities will include: Managing complex employee relations cases including disciplinary, grievance, capability, absence management and workplace conflict matters. Providing expert guidance to leaders and managers on employment law, policies and best practice. Supporting investigations and advising on fair, balanced and commercially appropriate outcomes. Acting as a senior escalation point for complex ER issues. Reviewing and enhancing people policies, procedures and guidance. Identifying trends, risks and opportunities through people data and case analysis. Supporting organisational change initiatives and restructuring activity where required. Building strong relationships with stakeholders at all levels to drive positive people outcomes. Working with employee representatives and trade union partners as appropriate. Contributing to continuous improvement initiatives across the wider People function. About You We are looking for a confident and credible HR professional who can operate effectively in a complex environment and influence decision-making at all levels. You will bring: CIPD qualification (or equivalent experience). Significant Employee Relations experience with a strong track record of managing complex and high-risk cases. Thorough knowledge of UK employment law and HR best practice. Experience working within a regulated, unionised or otherwise complex organisational environment. Strong stakeholder management and coaching skills. Experience developing and implementing HR policies and procedures. Excellent written communication skills and attention to detail. Strong analytical and problem-solving capability. A proactive, pragmatic and solutions-focused approach. What's on Offer Salary of 46,000 depending on experience. Hybrid working model. 6-month contract with immediate impact and visibility. A supportive and collaborative team. Opportunity to influence people strategy and organisational effectiveness. If you're a commercially minded Employee Relations specialist looking for an opportunity to make a meaningful impact in a senior partnering role, we'd love to hear from you. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
We are recruiting for a Product Manager on behalf of a client.The client is one of the fastest growing medical device companies in the Uk, also with an International footprint. Job Title - Product Manager Sector - Medical Devices Location Norh London - Hybrid Salary to £45000 to £50000 plus bonus Hours Monday to Friday _ 40 hours Job Summary The Product Manager will take ownership of allocated brands and be responsible for developing and delivering the brand strategy and marketing plan in line with agreed commercial objectives. As a B2B healthcare business working within the NHS, the role requires a commercially minded and analytical person who is confident using sales, market, customer and CRM data to understand brand performance, identify growth opportunities and translate insights into targeted, measurable marketing campaigns. Working closely with the Sales and Clinical teams, the Product Manager will develop a strong understanding of customer and account needs, competitor activity and market dynamics to shape brand strategy and marketing activity. Digital, social media, content, events and exhibitions form part of the wider marketing mix and will be used as supporting channels to deliver the brand strategy and commercial objectives. Key Tasks and Responsibilities: Take ownership of allocated brands and develop and deliver the annual brand strategy and marketing plan. Analyse sales, market, customer and CRM data to understand brand performance and identify trends, gaps and growth opportunities. Translate data and customer insights into targeted B2B marketing campaigns for priority NHS accounts, customer groups and healthcare professionals. Develop customer and account segmentation to ensure marketing activity is focused on the right audiences and commercial opportunities. Work closely with Sales and Clinical teams to understand customer needs, barriers and opportunities and translate these into effective marketing activity. Develop and execute integrated brand campaigns using the most appropriate marketing channels. Set clear campaign objectives, measure performance and ROI, and use results to optimise future activity. Develop market intelligence and monitor competitor activity, customer trends and changes within the NHS environment. Gain customer and product usage insights through research, surveys, field visits, customer feedback and user evaluations. Build and maintain relationships with customers and Key Opinion Leaders (KOLs). Manage allocated brand budgets and ensure investment is aligned with commercial priorities. Work collaboratively across Marketing, Sales, Clinical and Graphics teams. Core Competencies include the following: Commercial & analytical: Use sales, market and customer data to understand brand performance, identify opportunities and inform marketing decisions. Customer-focused: Understand customer and account needs, behaviours and barriers to develop relevant marketing activity. Communication & presentation: Communicate clearly and confidently and present brand plans, insights and recommendations to internal and external stakeholders. Research & market intelligence: Develop customer and market insights through research, sales analysis, field engagement and competitor monitoring. Collaborative & interpersonal: Work effectively cross-functionally with Sales, Clinical, Marketing and Graphics teams. CRM & marketing automation: Use CRM and customer data to support segmentation, campaign planning and measurement. Digital & social: Understand how digital and social channels support the wider brand and marketing strategy.
Aug 16, 2026
Full time
We are recruiting for a Product Manager on behalf of a client.The client is one of the fastest growing medical device companies in the Uk, also with an International footprint. Job Title - Product Manager Sector - Medical Devices Location Norh London - Hybrid Salary to £45000 to £50000 plus bonus Hours Monday to Friday _ 40 hours Job Summary The Product Manager will take ownership of allocated brands and be responsible for developing and delivering the brand strategy and marketing plan in line with agreed commercial objectives. As a B2B healthcare business working within the NHS, the role requires a commercially minded and analytical person who is confident using sales, market, customer and CRM data to understand brand performance, identify growth opportunities and translate insights into targeted, measurable marketing campaigns. Working closely with the Sales and Clinical teams, the Product Manager will develop a strong understanding of customer and account needs, competitor activity and market dynamics to shape brand strategy and marketing activity. Digital, social media, content, events and exhibitions form part of the wider marketing mix and will be used as supporting channels to deliver the brand strategy and commercial objectives. Key Tasks and Responsibilities: Take ownership of allocated brands and develop and deliver the annual brand strategy and marketing plan. Analyse sales, market, customer and CRM data to understand brand performance and identify trends, gaps and growth opportunities. Translate data and customer insights into targeted B2B marketing campaigns for priority NHS accounts, customer groups and healthcare professionals. Develop customer and account segmentation to ensure marketing activity is focused on the right audiences and commercial opportunities. Work closely with Sales and Clinical teams to understand customer needs, barriers and opportunities and translate these into effective marketing activity. Develop and execute integrated brand campaigns using the most appropriate marketing channels. Set clear campaign objectives, measure performance and ROI, and use results to optimise future activity. Develop market intelligence and monitor competitor activity, customer trends and changes within the NHS environment. Gain customer and product usage insights through research, surveys, field visits, customer feedback and user evaluations. Build and maintain relationships with customers and Key Opinion Leaders (KOLs). Manage allocated brand budgets and ensure investment is aligned with commercial priorities. Work collaboratively across Marketing, Sales, Clinical and Graphics teams. Core Competencies include the following: Commercial & analytical: Use sales, market and customer data to understand brand performance, identify opportunities and inform marketing decisions. Customer-focused: Understand customer and account needs, behaviours and barriers to develop relevant marketing activity. Communication & presentation: Communicate clearly and confidently and present brand plans, insights and recommendations to internal and external stakeholders. Research & market intelligence: Develop customer and market insights through research, sales analysis, field engagement and competitor monitoring. Collaborative & interpersonal: Work effectively cross-functionally with Sales, Clinical, Marketing and Graphics teams. CRM & marketing automation: Use CRM and customer data to support segmentation, campaign planning and measurement. Digital & social: Understand how digital and social channels support the wider brand and marketing strategy.
Facilities Manager for Hospitality Group Location: Surbiton with occasional travel between local sites, must be able to drive Hours: Monday to Friday 9am to 5pm Salary: £40k to £45k, plus parking, pension, employee discounts on all sites and 28 days holiday plus annual bonus package (£53k OTE) and free on-site gym! Start Date: ASAP We are seeking an experienced and proactive Facilities Manager to oversee engineering, facilities, and maintenance operations across a growing portfolio of 4 hospitality sites (all local within the area). This is an exciting opportunity for a hands-on Maintenance & Facilities professional who thrives in a fast-paced hospitality environment and is passionate about delivering safe, compliant, and well-maintained properties that support exceptional guest experiences. Overview: Reporting into the senior leadership team, you will be responsible for managing all aspects of engineering and maintenance across the group, ensuring properties remain compliant, safe, and operationally efficient. You will lead preventative maintenance programmes (PPM), oversee reactive maintenance, manage contractors, support refurbishment projects, and drive energy efficiency initiatives across the portfolio. Key Responsibilities: Engineering & Maintenance - manage all maintenance operations including building services, PPM and reactive maintenance issues. Compliance, Health & Safety - ensure full compliance and conduct risk assessments. Leadership & Team Management - lead maintenance teams across sites and performance reviews. Budget & Contractor Management - support budgets, monitor spend and manage supplier relationships Sustainability & Energy Management - Identify and implement energy saving initiatives and monitor consumption Project & Refurbishment Control - support refurbishments and projects across the group What We Need: Experience in facilities maintenance or engineering management. Strong knowledge of building services and maintenance operations. Excellent understanding of UK health & safety and statutory compliance. Proven contractor and supplier management experience. Strong organisational and problem-solving skills. Effective communication and stakeholder management abilities. What is on Offer : Competitive salary of £40,000 - £45,000 plus bonus Company pension scheme Employee discounts Company events Free parking On-site gym Ongoing training and development opportunities Opportunity to join a growing hospitality group with ambitious expansion plans Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Aug 16, 2026
Full time
Facilities Manager for Hospitality Group Location: Surbiton with occasional travel between local sites, must be able to drive Hours: Monday to Friday 9am to 5pm Salary: £40k to £45k, plus parking, pension, employee discounts on all sites and 28 days holiday plus annual bonus package (£53k OTE) and free on-site gym! Start Date: ASAP We are seeking an experienced and proactive Facilities Manager to oversee engineering, facilities, and maintenance operations across a growing portfolio of 4 hospitality sites (all local within the area). This is an exciting opportunity for a hands-on Maintenance & Facilities professional who thrives in a fast-paced hospitality environment and is passionate about delivering safe, compliant, and well-maintained properties that support exceptional guest experiences. Overview: Reporting into the senior leadership team, you will be responsible for managing all aspects of engineering and maintenance across the group, ensuring properties remain compliant, safe, and operationally efficient. You will lead preventative maintenance programmes (PPM), oversee reactive maintenance, manage contractors, support refurbishment projects, and drive energy efficiency initiatives across the portfolio. Key Responsibilities: Engineering & Maintenance - manage all maintenance operations including building services, PPM and reactive maintenance issues. Compliance, Health & Safety - ensure full compliance and conduct risk assessments. Leadership & Team Management - lead maintenance teams across sites and performance reviews. Budget & Contractor Management - support budgets, monitor spend and manage supplier relationships Sustainability & Energy Management - Identify and implement energy saving initiatives and monitor consumption Project & Refurbishment Control - support refurbishments and projects across the group What We Need: Experience in facilities maintenance or engineering management. Strong knowledge of building services and maintenance operations. Excellent understanding of UK health & safety and statutory compliance. Proven contractor and supplier management experience. Strong organisational and problem-solving skills. Effective communication and stakeholder management abilities. What is on Offer : Competitive salary of £40,000 - £45,000 plus bonus Company pension scheme Employee discounts Company events Free parking On-site gym Ongoing training and development opportunities Opportunity to join a growing hospitality group with ambitious expansion plans Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Housing Reviews Officer - Local Authority Contract Are you an experienced Housing Reviews Officer with strong statutory homelessness review experience? This is an excellent opportunity for a specialist housing officer with experience in Section 202 reviews, Section 204 appeals, challenges to the suitability of temporary accommodation, and housing allocation review work. Work pattern: 1 day in the Office The Role As Housing Reviews Officer, you will independently review and determine statutory housing decisions in line with legislation, statutory guidance, case law and policy. You will manage complex evidence, assess legal risk and produce clear, balanced and defensible review decisions. You will play a key role in ensuring review decisions are fair, lawful, evidence-based and completed within statutory timescales. What You'll Be Doing Determining Section 202 homelessness reviews, temporary accommodation suitability reviews and discharge of duty decisions. Reviewing housing register, allocations and reasonable preference decisions in line with policy and statutory requirements. Analysing complex case files, legal submissions, medical evidence, safeguarding information and professional reports. Writing clear, legally robust review decision letters, including minded-to letters where required. Identifying legal, financial, operational and reputational risks and escalating complex matters with recommendations. Liaising with Legal Services, solicitors, advocates and Counsel on appeals, legal challenges and defended decisions. Providing technical advice, feedback and guidance to housing officers and managers to improve decision-making. Supporting responses to complaints, Ombudsman enquiries, Member enquiries and MP enquiries where specialist input is needed. About You Minimum 2 years' experience undertaking Section 202 homelessness reviews. Strong working knowledge of Section 204 appeals, homelessness legislation, suitability requirements and relevant case law. Experience producing legally sound, evidence-based and clearly reasoned review decisions. Solid knowledge of Parts VI and VII of the Housing Act 1996, the Homelessness Reduction Act 2017 and the Homelessness Code of Guidance. Experience handling complex homelessness, temporary accommodation or housing allocations casework. Excellent written communication, analytical reasoning and case management skills. Confidence working with sensitive information and vulnerable applicants in a professional, fair and respectful manner. Diamond Blaque is acting as the employment business for this vacancy. We are committed to equality, diversity and inclusion, and welcome applications from all suitably qualified candidates.
Aug 16, 2026
Contractor
Housing Reviews Officer - Local Authority Contract Are you an experienced Housing Reviews Officer with strong statutory homelessness review experience? This is an excellent opportunity for a specialist housing officer with experience in Section 202 reviews, Section 204 appeals, challenges to the suitability of temporary accommodation, and housing allocation review work. Work pattern: 1 day in the Office The Role As Housing Reviews Officer, you will independently review and determine statutory housing decisions in line with legislation, statutory guidance, case law and policy. You will manage complex evidence, assess legal risk and produce clear, balanced and defensible review decisions. You will play a key role in ensuring review decisions are fair, lawful, evidence-based and completed within statutory timescales. What You'll Be Doing Determining Section 202 homelessness reviews, temporary accommodation suitability reviews and discharge of duty decisions. Reviewing housing register, allocations and reasonable preference decisions in line with policy and statutory requirements. Analysing complex case files, legal submissions, medical evidence, safeguarding information and professional reports. Writing clear, legally robust review decision letters, including minded-to letters where required. Identifying legal, financial, operational and reputational risks and escalating complex matters with recommendations. Liaising with Legal Services, solicitors, advocates and Counsel on appeals, legal challenges and defended decisions. Providing technical advice, feedback and guidance to housing officers and managers to improve decision-making. Supporting responses to complaints, Ombudsman enquiries, Member enquiries and MP enquiries where specialist input is needed. About You Minimum 2 years' experience undertaking Section 202 homelessness reviews. Strong working knowledge of Section 204 appeals, homelessness legislation, suitability requirements and relevant case law. Experience producing legally sound, evidence-based and clearly reasoned review decisions. Solid knowledge of Parts VI and VII of the Housing Act 1996, the Homelessness Reduction Act 2017 and the Homelessness Code of Guidance. Experience handling complex homelessness, temporary accommodation or housing allocations casework. Excellent written communication, analytical reasoning and case management skills. Confidence working with sensitive information and vulnerable applicants in a professional, fair and respectful manner. Diamond Blaque is acting as the employment business for this vacancy. We are committed to equality, diversity and inclusion, and welcome applications from all suitably qualified candidates.
The Opportunity: Our Global Marketing Department is looking for a Senior UX/UI Designer to help shape the next evolution of Fisher's digital experiences for global audiences. Reporting to the Marketing Design Team TL, you will work with other creative professionals within our in-house agency, fishtank, and serve as a senior design voice in cross-functional discussions. You will partner with designers, copywriters and project managers, as well as internal stakeholders and outside agencies, to define problems, shape experience strategy and translate business and user needs into clear, engaging solutions. Using discovery, customer journey thinking and strong visual design, you will recommend and develop scalable experience solutions that can work across campaigns, channels and more than 20 global markets. You will help establish UX best practices, strengthen our experimentation culture and influence how we design, test and optimise customer experiences. Emerging media and AI-assisted tools will support this work where they improve learning, efficiency or creative quality. The Day-to-Day: Lead UX discovery and problem framing, using user, business and market insights to identify needs, define opportunities and shape clear design briefs. Map and evaluate customer journeys, information architecture and key interactions to create intuitive, digital-first experiences across paid and owned channels. Act as a senior design voice in cross-functional discussions, partnering with internal teams and external agencies to influence decisions and translate complex requirements into clear experience strategies. Analyse user research, experimentation results and performance data to identify opportunities, validate assumptions and inform future design and testing priorities. Recommend scalable experience solutions and visual systems that address immediate needs while supporting future campaigns, markets and efficient downstream production. Balance exploratory concept development with production-ready execution, testing and refining ideas before guiding the strongest solutions into delivery. Rapidly prototype journeys, interactions and concepts using tools such as Figma, Framer or lightweight front-end methods to make ideas tangible early and support faster decision-making. Present experience strategies, journey thinking, concepts and prototypes to stakeholders, clearly articulating the problem, design rationale, trade-offs and recommended approach. Your Qualifications: 8+ years' UX/UI, digital product or experience design experience within an in-house, corporate or agency environment. Experience leading UX strategy, discovery, problem framing and customer journey work, translating insights into scalable solutions. Experience acting as a senior design voice, influencing cross-functional stakeholders and moving work forward through ambiguity. Experience designing paid and owned digital experiences that meet customer needs, business objectives and conversion goals. Proficiency in Figma, Framer, Adobe Photoshop, InDesign and Illustrator, with rapid interaction prototyping skills; familiarity with lightweight front-end development is a plus. Strong graphic design foundations and an exceptional eye for typography, layout, hierarchy, colour and composition, with the ability to art direct and create high-quality imagery and visual assets. Experience using research, experimentation and performance data to inform design decisions. AI-assisted design tools or performance marketing experience is a plus. Comfortable working collaboratively in a corporate office setting Monday through Friday. Why Fisher Investments Europe: The global Fisher organisation distinguishes itself by putting clients first, providing unmatched service, and taking a personalised approach to investing. You can feel confident knowing that we align with our clients' best interests by using a simple and transparent fee structure and recognised European custodians. It's the people that make the Fisher purpose possible, and to help our employees meet their long-term goals, we offer an array of benefits, including: 100% paid premiums for our top-tier supplemental medical, dental and annual health screening plans for employees and their qualified dependents 28 days annual leave, with the ability to purchase up to 3 additional days per year, plus up to 8 paid holidays Enhanced maternity pay package with 16 weeks' top up to full base pay for eligible employees $10,000 fertility, hormonal health and family-forming benefit A retirement pension plan, featuring a 9% company contribution of base pay with an additional company match of up to 5% of base pay on personal contributions Gym subsidy of up to £50 per month Employee Assistance Program and other emotional wellbeing services A collaborative working environment that practises ongoing training, educational support and employee appreciation events This is an in-office role. Based on your role, tenure, and performance eligibility you may have the opportunity to participate in our hybrid work from home program. This program is subject to change. Employees residing outside of the US will be eligible for the $10,000 equivalent in their local currency. FISHER INVESTMENTS EUROPE IS AN EQUAL OPPORTUNITY EMPLOYER
Aug 16, 2026
Full time
The Opportunity: Our Global Marketing Department is looking for a Senior UX/UI Designer to help shape the next evolution of Fisher's digital experiences for global audiences. Reporting to the Marketing Design Team TL, you will work with other creative professionals within our in-house agency, fishtank, and serve as a senior design voice in cross-functional discussions. You will partner with designers, copywriters and project managers, as well as internal stakeholders and outside agencies, to define problems, shape experience strategy and translate business and user needs into clear, engaging solutions. Using discovery, customer journey thinking and strong visual design, you will recommend and develop scalable experience solutions that can work across campaigns, channels and more than 20 global markets. You will help establish UX best practices, strengthen our experimentation culture and influence how we design, test and optimise customer experiences. Emerging media and AI-assisted tools will support this work where they improve learning, efficiency or creative quality. The Day-to-Day: Lead UX discovery and problem framing, using user, business and market insights to identify needs, define opportunities and shape clear design briefs. Map and evaluate customer journeys, information architecture and key interactions to create intuitive, digital-first experiences across paid and owned channels. Act as a senior design voice in cross-functional discussions, partnering with internal teams and external agencies to influence decisions and translate complex requirements into clear experience strategies. Analyse user research, experimentation results and performance data to identify opportunities, validate assumptions and inform future design and testing priorities. Recommend scalable experience solutions and visual systems that address immediate needs while supporting future campaigns, markets and efficient downstream production. Balance exploratory concept development with production-ready execution, testing and refining ideas before guiding the strongest solutions into delivery. Rapidly prototype journeys, interactions and concepts using tools such as Figma, Framer or lightweight front-end methods to make ideas tangible early and support faster decision-making. Present experience strategies, journey thinking, concepts and prototypes to stakeholders, clearly articulating the problem, design rationale, trade-offs and recommended approach. Your Qualifications: 8+ years' UX/UI, digital product or experience design experience within an in-house, corporate or agency environment. Experience leading UX strategy, discovery, problem framing and customer journey work, translating insights into scalable solutions. Experience acting as a senior design voice, influencing cross-functional stakeholders and moving work forward through ambiguity. Experience designing paid and owned digital experiences that meet customer needs, business objectives and conversion goals. Proficiency in Figma, Framer, Adobe Photoshop, InDesign and Illustrator, with rapid interaction prototyping skills; familiarity with lightweight front-end development is a plus. Strong graphic design foundations and an exceptional eye for typography, layout, hierarchy, colour and composition, with the ability to art direct and create high-quality imagery and visual assets. Experience using research, experimentation and performance data to inform design decisions. AI-assisted design tools or performance marketing experience is a plus. Comfortable working collaboratively in a corporate office setting Monday through Friday. Why Fisher Investments Europe: The global Fisher organisation distinguishes itself by putting clients first, providing unmatched service, and taking a personalised approach to investing. You can feel confident knowing that we align with our clients' best interests by using a simple and transparent fee structure and recognised European custodians. It's the people that make the Fisher purpose possible, and to help our employees meet their long-term goals, we offer an array of benefits, including: 100% paid premiums for our top-tier supplemental medical, dental and annual health screening plans for employees and their qualified dependents 28 days annual leave, with the ability to purchase up to 3 additional days per year, plus up to 8 paid holidays Enhanced maternity pay package with 16 weeks' top up to full base pay for eligible employees $10,000 fertility, hormonal health and family-forming benefit A retirement pension plan, featuring a 9% company contribution of base pay with an additional company match of up to 5% of base pay on personal contributions Gym subsidy of up to £50 per month Employee Assistance Program and other emotional wellbeing services A collaborative working environment that practises ongoing training, educational support and employee appreciation events This is an in-office role. Based on your role, tenure, and performance eligibility you may have the opportunity to participate in our hybrid work from home program. This program is subject to change. Employees residing outside of the US will be eligible for the $10,000 equivalent in their local currency. FISHER INVESTMENTS EUROPE IS AN EQUAL OPPORTUNITY EMPLOYER
Do you have experience driving multinational growth by creating unique solutions in the martech and adtech space? If so, this MarTech Analyst opportunity may be the perfect fit for you. The Opportunity: As a Marketing Technology Analyst, you will help with the coordination and daily management of marketing tools and platforms used by the marketing department. Reporting to the Marketing Technology Manager, you will coordinate the efforts between marketing and third-party contractors, consultants and internal IT staff to complete projects according to plan. You will work with management and marketing channels to establish a project's goals and oversee quality control throughout its life cycle. The Day-to-Day: Help with ongoing monitoring and enhancements of platforms/tools in the Marketing technology stack, including cross platform integrations and managing technical vendors Configure advertising and marketing technology platforms to support global marketing measurement and activation across digital marketing experiences Communicate business enhancements and modifications - verbally or through written documentation - to senior management, peers, staff and other employees so that issues and solutions are understood Capture and document requirements for system enhancements from global marketing team Conduct trainings and provide technical expertise and support for global marketing Ensure quality, uptime and accuracy of tech stack Qualifications: 3+ years of professional experience in marketing technology or IT; Bachelor's degree or equivalent combination of education and experience Hands-on experience with web analytics, digital content management and marketing automation tools Ability to write and troubleshoot JavaScript, HTML and CSS Familiarity with web debugging tools, CMS, Analytics, A/B testing tools, TMS, Manual/Automated QC, Ad Tech platforms (Facebook for Business, Google Adwords, Tealium) Familiarity with Excel, macros, and SQL scripting/editing Why Fisher Investments Europe: The global Fisher organisation distinguishes itself by putting clients first, providing unmatched service, and taking a personalised approach to investing. You can feel confident knowing that we align with our clients' best interests by using a simple and transparent fee structure and recognised European custodians. It's the people that make the Fisher purpose possible, and to help our employees meet their long-term goals, we offer an array of benefits, including: 100% paid premiums for our top-tier supplemental medical, dental and annual health screening plans for employees and their qualified dependents 28 days annual leave, with the ability to purchase up to 3 additional days per year, plus up to 8 paid holidays Enhanced maternity pay package with 16 weeks' top up to full base pay for eligible employees $10,000 fertility, hormonal health and family-forming benefit A retirement pension plan, featuring a 9% company contribution of base pay with an additional company match of up to 5% of base pay on personal contributions Gym subsidy of up to £50 per month Employee Assistance Program and other emotional wellbeing services A collaborative working environment that practises ongoing training, educational support and employee appreciation events This is an in-office role. Based on your role, tenure, and performance eligibility you may have the opportunity to participate in our hybrid work from home program. This program is subject to change. Employees residing outside of the US will be eligible for the $10,000 equivalent in their local currency. FISHER INVESTMENTS EUROPE IS AN EQUAL OPPORTUNITY EMPLOYER
Aug 16, 2026
Full time
Do you have experience driving multinational growth by creating unique solutions in the martech and adtech space? If so, this MarTech Analyst opportunity may be the perfect fit for you. The Opportunity: As a Marketing Technology Analyst, you will help with the coordination and daily management of marketing tools and platforms used by the marketing department. Reporting to the Marketing Technology Manager, you will coordinate the efforts between marketing and third-party contractors, consultants and internal IT staff to complete projects according to plan. You will work with management and marketing channels to establish a project's goals and oversee quality control throughout its life cycle. The Day-to-Day: Help with ongoing monitoring and enhancements of platforms/tools in the Marketing technology stack, including cross platform integrations and managing technical vendors Configure advertising and marketing technology platforms to support global marketing measurement and activation across digital marketing experiences Communicate business enhancements and modifications - verbally or through written documentation - to senior management, peers, staff and other employees so that issues and solutions are understood Capture and document requirements for system enhancements from global marketing team Conduct trainings and provide technical expertise and support for global marketing Ensure quality, uptime and accuracy of tech stack Qualifications: 3+ years of professional experience in marketing technology or IT; Bachelor's degree or equivalent combination of education and experience Hands-on experience with web analytics, digital content management and marketing automation tools Ability to write and troubleshoot JavaScript, HTML and CSS Familiarity with web debugging tools, CMS, Analytics, A/B testing tools, TMS, Manual/Automated QC, Ad Tech platforms (Facebook for Business, Google Adwords, Tealium) Familiarity with Excel, macros, and SQL scripting/editing Why Fisher Investments Europe: The global Fisher organisation distinguishes itself by putting clients first, providing unmatched service, and taking a personalised approach to investing. You can feel confident knowing that we align with our clients' best interests by using a simple and transparent fee structure and recognised European custodians. It's the people that make the Fisher purpose possible, and to help our employees meet their long-term goals, we offer an array of benefits, including: 100% paid premiums for our top-tier supplemental medical, dental and annual health screening plans for employees and their qualified dependents 28 days annual leave, with the ability to purchase up to 3 additional days per year, plus up to 8 paid holidays Enhanced maternity pay package with 16 weeks' top up to full base pay for eligible employees $10,000 fertility, hormonal health and family-forming benefit A retirement pension plan, featuring a 9% company contribution of base pay with an additional company match of up to 5% of base pay on personal contributions Gym subsidy of up to £50 per month Employee Assistance Program and other emotional wellbeing services A collaborative working environment that practises ongoing training, educational support and employee appreciation events This is an in-office role. Based on your role, tenure, and performance eligibility you may have the opportunity to participate in our hybrid work from home program. This program is subject to change. Employees residing outside of the US will be eligible for the $10,000 equivalent in their local currency. FISHER INVESTMENTS EUROPE IS AN EQUAL OPPORTUNITY EMPLOYER
This Customer Account Executive opportunity is a hands-on, people-first role for someone who thrives on getting things right for their clients - from the moment an order is placed through to delivery and beyond. You will build genuine relationships, take pride in the detail, and be the kind of person your customers know they can rely on. If you come from a manufacturing or product-based background, have hands-on experience processing sales orders on a business software platform (such as Sage or SAP), and customer service is at the core of everything you do, we would love to hear from you. The Role As a Customer Account Executive, you will take full ownership of a portfolio of clients - each with their own needs and processes - seeing every order through from placement to delivery and providing attentive aftercare every step of the way. You will be the first point of contact your clients turn to for anything order-related - trusted, responsive, and always one step ahead. This is a full-time, office-based role, Monday to Friday, 08:30-17:00. Key Responsibilities - Customer Account Executive Receive and process customer purchase orders, raising multiple sales orders accurately within a business software platform (e.g. Sage, SAP), including manual data entry, product look-up, pricing input, and delivery address checks Serve as the primary point of contact for a defined portfolio of clients, each with differing needs and process requirements, building trusted, long-term relationships Manage the full order-to-delivery cycle - keeping customers updated, managing outstanding orders, and proactively resolving issues before they reach the customer Provide outstanding after-sales support - handling queries, concerns, and follow-ups with care and professionalism Liaise closely with sales, finance, supply chain, manufacturing, and warehouse teams to ensure client expectations are always met Support coordination of deliveries, with exposure to liaising with hauliers/freight forwarders and export paperwork considered a strong advantage Handle customer feedback constructively, acting as the client's voice internally to drive service improvements Maintain accurate records within the CRM system, ensuring all account activity and correspondence is up to date Prepare quotes, reports, and client-facing documentation as required Support the wider team with account administration and any ad hoc tasks What We're Looking For Essential: Proven, hands-on experience receiving and processing customer purchase orders, and raising multiple sales orders within a business software platform such as Sage or SAP - including manual order entry, product selection, pricing look-up, and delivery address checks Experience owning a set portfolio of customers with differing needs and process requirements - communicating updates, managing outstanding orders, and acting as first point of contact for order queries Happy to work full-time in the office, Monday to Friday, 08:30-17:00 Also important (some experience or understanding is welcomed, but not essential at an advanced level): Exposure to working cross-functionally with sales, finance, supply chain, manufacturing, and/or warehouse teams, with a general commercial awareness of how these functions connect Some understanding or experience of logistics - for example, coordinating deliveries, liaising with hauliers or freight forwarders, or awareness of export paperwork and country-specific export requirements (full expertise not required, but an interest or basic grounding is a plus) Also valued: Previous experience as an Account Manager, Customer Service, Logistics, or Sales Support professional within a manufacturing, production, or product distribution environment Exceptional customer service skills: warm, professional, patient, and solutions-focused at all times A natural relationship-builder who takes genuine pride in being reliable and responsive for clients Able to juggle multiple accounts and priorities simultaneously, staying calm and organised under pressure Hands-on and adaptable - happy to roll up your sleeves and get into the detail when needed Strong communicator, both written and verbal, with a high level of accuracy and attention to detail Proven experience in complaint resolution - able to handle difficult situations with empathy and professionalism Comfortable working with CRM systems, order management tools, and Microsoft Office What's On Offer This is a wonderful opportunity for an experienced customer service professional with strong account and order management skills. As a Customer Account Executive, you will join a business that genuinely values the relationships it builds - with its clients and its people. The package includes: Salary 34,000 + performance-based bonus Pension scheme Full-time, office-based, Monday to Friday, 08:30-17:00 A supportive, close-knit team environment A role where your contribution is visible and your clients genuinely value what you do Sound like you? Apply today and take the next step in your career.
Aug 16, 2026
Full time
This Customer Account Executive opportunity is a hands-on, people-first role for someone who thrives on getting things right for their clients - from the moment an order is placed through to delivery and beyond. You will build genuine relationships, take pride in the detail, and be the kind of person your customers know they can rely on. If you come from a manufacturing or product-based background, have hands-on experience processing sales orders on a business software platform (such as Sage or SAP), and customer service is at the core of everything you do, we would love to hear from you. The Role As a Customer Account Executive, you will take full ownership of a portfolio of clients - each with their own needs and processes - seeing every order through from placement to delivery and providing attentive aftercare every step of the way. You will be the first point of contact your clients turn to for anything order-related - trusted, responsive, and always one step ahead. This is a full-time, office-based role, Monday to Friday, 08:30-17:00. Key Responsibilities - Customer Account Executive Receive and process customer purchase orders, raising multiple sales orders accurately within a business software platform (e.g. Sage, SAP), including manual data entry, product look-up, pricing input, and delivery address checks Serve as the primary point of contact for a defined portfolio of clients, each with differing needs and process requirements, building trusted, long-term relationships Manage the full order-to-delivery cycle - keeping customers updated, managing outstanding orders, and proactively resolving issues before they reach the customer Provide outstanding after-sales support - handling queries, concerns, and follow-ups with care and professionalism Liaise closely with sales, finance, supply chain, manufacturing, and warehouse teams to ensure client expectations are always met Support coordination of deliveries, with exposure to liaising with hauliers/freight forwarders and export paperwork considered a strong advantage Handle customer feedback constructively, acting as the client's voice internally to drive service improvements Maintain accurate records within the CRM system, ensuring all account activity and correspondence is up to date Prepare quotes, reports, and client-facing documentation as required Support the wider team with account administration and any ad hoc tasks What We're Looking For Essential: Proven, hands-on experience receiving and processing customer purchase orders, and raising multiple sales orders within a business software platform such as Sage or SAP - including manual order entry, product selection, pricing look-up, and delivery address checks Experience owning a set portfolio of customers with differing needs and process requirements - communicating updates, managing outstanding orders, and acting as first point of contact for order queries Happy to work full-time in the office, Monday to Friday, 08:30-17:00 Also important (some experience or understanding is welcomed, but not essential at an advanced level): Exposure to working cross-functionally with sales, finance, supply chain, manufacturing, and/or warehouse teams, with a general commercial awareness of how these functions connect Some understanding or experience of logistics - for example, coordinating deliveries, liaising with hauliers or freight forwarders, or awareness of export paperwork and country-specific export requirements (full expertise not required, but an interest or basic grounding is a plus) Also valued: Previous experience as an Account Manager, Customer Service, Logistics, or Sales Support professional within a manufacturing, production, or product distribution environment Exceptional customer service skills: warm, professional, patient, and solutions-focused at all times A natural relationship-builder who takes genuine pride in being reliable and responsive for clients Able to juggle multiple accounts and priorities simultaneously, staying calm and organised under pressure Hands-on and adaptable - happy to roll up your sleeves and get into the detail when needed Strong communicator, both written and verbal, with a high level of accuracy and attention to detail Proven experience in complaint resolution - able to handle difficult situations with empathy and professionalism Comfortable working with CRM systems, order management tools, and Microsoft Office What's On Offer This is a wonderful opportunity for an experienced customer service professional with strong account and order management skills. As a Customer Account Executive, you will join a business that genuinely values the relationships it builds - with its clients and its people. The package includes: Salary 34,000 + performance-based bonus Pension scheme Full-time, office-based, Monday to Friday, 08:30-17:00 A supportive, close-knit team environment A role where your contribution is visible and your clients genuinely value what you do Sound like you? Apply today and take the next step in your career.
Senior Tax Manager - Big4 Banking & Capital Markets London Hybrid working £110,000 salary, car allowance, bonus & excellent benefits Join a market-leading Tax team advising some of the most dynamic and influential businesses across Banking, Capital Markets and Financial Services. Our client is seeking experienced Senior Tax Managers to join a high-performing and rapidly growing London team. With a client base spanning retail and investment banks, FinTech, Crypto and proprietary trading , this is an opportunity to work at the forefront of one of the fastest-growing areas of tax. The Opportunity You will have the opportunity to work on a diverse portfolio of complex and high-profile engagements, combining tax advisory, transaction support, compliance and audit of tax . Your role will include: Advising leading financial services clients on complex UK and international tax matters Supporting tax due diligence, transactions, structuring and corporate reorganisations Providing specialist tax input into deals, restructuring and statutory audits Developing trusted relationships with senior stakeholders and delivering commercially focused advice Keeping clients ahead of evolving tax legislation and regulatory change Leading, coaching and developing high-performing tax professionals Taking responsibility for engagement delivery, risk management and commercial performance Helping drive innovation and new ways of delivering exceptional client outcomes What We're Looking For We are looking for ambitious tax professionals who can demonstrate: A professional tax qualification such as CTA, ACA, ACCA or international equivalent , or substantial equivalent experience Strong technical knowledge of UK tax and tax accounting Relevant experience within financial services, banking, capital markets, FinTech or a related environment The ability to translate complex tax issues into clear, commercially relevant advice Strong analytical, problem-solving and decision-making skills Proven experience leading teams and developing talent The confidence and credibility to build relationships with senior clients A genuine commercial mindset and passion for delivering outstanding client service Why This Opportunity? You'll join a market-leading specialist team experiencing sustained growth , with exposure to some of the most complex and interesting transactions across the financial services sector. With an exceptional reputation for technical development, on-the-job learning, client exposure and specialist training , the team offers an outstanding platform to develop your career and broaden your expertise. If you're a Senior Tax Manager looking for greater exposure, complex advisory work and the opportunity to work with market-leading financial services clients, this could be your next move. Apply now or contact John at for a confidential discussion. As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
Aug 16, 2026
Full time
Senior Tax Manager - Big4 Banking & Capital Markets London Hybrid working £110,000 salary, car allowance, bonus & excellent benefits Join a market-leading Tax team advising some of the most dynamic and influential businesses across Banking, Capital Markets and Financial Services. Our client is seeking experienced Senior Tax Managers to join a high-performing and rapidly growing London team. With a client base spanning retail and investment banks, FinTech, Crypto and proprietary trading , this is an opportunity to work at the forefront of one of the fastest-growing areas of tax. The Opportunity You will have the opportunity to work on a diverse portfolio of complex and high-profile engagements, combining tax advisory, transaction support, compliance and audit of tax . Your role will include: Advising leading financial services clients on complex UK and international tax matters Supporting tax due diligence, transactions, structuring and corporate reorganisations Providing specialist tax input into deals, restructuring and statutory audits Developing trusted relationships with senior stakeholders and delivering commercially focused advice Keeping clients ahead of evolving tax legislation and regulatory change Leading, coaching and developing high-performing tax professionals Taking responsibility for engagement delivery, risk management and commercial performance Helping drive innovation and new ways of delivering exceptional client outcomes What We're Looking For We are looking for ambitious tax professionals who can demonstrate: A professional tax qualification such as CTA, ACA, ACCA or international equivalent , or substantial equivalent experience Strong technical knowledge of UK tax and tax accounting Relevant experience within financial services, banking, capital markets, FinTech or a related environment The ability to translate complex tax issues into clear, commercially relevant advice Strong analytical, problem-solving and decision-making skills Proven experience leading teams and developing talent The confidence and credibility to build relationships with senior clients A genuine commercial mindset and passion for delivering outstanding client service Why This Opportunity? You'll join a market-leading specialist team experiencing sustained growth , with exposure to some of the most complex and interesting transactions across the financial services sector. With an exceptional reputation for technical development, on-the-job learning, client exposure and specialist training , the team offers an outstanding platform to develop your career and broaden your expertise. If you're a Senior Tax Manager looking for greater exposure, complex advisory work and the opportunity to work with market-leading financial services clients, this could be your next move. Apply now or contact John at for a confidential discussion. As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
A leading theatre and production company is looking for an experienced Production Finance Manager to join their production finance team during a period of change and development. This is a varied role combining day-to-day financial oversight with process improvement, systems and controls, and the opportunity to make a real impact across the wider production finance function. Responsibilities: Document and develop a strong understanding of existing finance processes and systems across royalties, investor management, accounts payable, accounts receivable and financial accounting Identify opportunities for process improvements and make recommendations to improve efficiency and controls Lead and deliver process improvement projects across the finance function Maintain and oversee balance sheet reconciliations, ensuring accuracy and appropriate supporting documentation Oversee company management and associated financial processes Review and approve payments in line with internal controls Support the wider production finance team with ad-hoc projects and initiatives as required Work closely with internal stakeholders to ensure processes are well understood, documented and consistently followed Requirements: Qualified accountant (ACA, ACCA or CIMA) Ideally previous experience within theatre, live entertainment, production or a similar creative industry environment Strong understanding of financial processes, controls and accounting principles Good knowledge of UK tax compliance and accounting requirements Proven experience of reviewing and improving finance processes and controls Experience leading process improvement projects and maximising the capabilities of existing and new systems Strong attention to detail with the ability to deliver accurate, high-quality work to tight deadlines Excellent stakeholder management and communication skills, with the ability to build strong relationships across a business Highly organised, able to manage multiple priorities and work effectively in a changing environment Handle actively welcomes applicants from under-represented backgrounds - we pride ourselves on attracting the best talent for every opportunity through a commitment to equality, diversity and inclusion.
Aug 16, 2026
Seasonal
A leading theatre and production company is looking for an experienced Production Finance Manager to join their production finance team during a period of change and development. This is a varied role combining day-to-day financial oversight with process improvement, systems and controls, and the opportunity to make a real impact across the wider production finance function. Responsibilities: Document and develop a strong understanding of existing finance processes and systems across royalties, investor management, accounts payable, accounts receivable and financial accounting Identify opportunities for process improvements and make recommendations to improve efficiency and controls Lead and deliver process improvement projects across the finance function Maintain and oversee balance sheet reconciliations, ensuring accuracy and appropriate supporting documentation Oversee company management and associated financial processes Review and approve payments in line with internal controls Support the wider production finance team with ad-hoc projects and initiatives as required Work closely with internal stakeholders to ensure processes are well understood, documented and consistently followed Requirements: Qualified accountant (ACA, ACCA or CIMA) Ideally previous experience within theatre, live entertainment, production or a similar creative industry environment Strong understanding of financial processes, controls and accounting principles Good knowledge of UK tax compliance and accounting requirements Proven experience of reviewing and improving finance processes and controls Experience leading process improvement projects and maximising the capabilities of existing and new systems Strong attention to detail with the ability to deliver accurate, high-quality work to tight deadlines Excellent stakeholder management and communication skills, with the ability to build strong relationships across a business Highly organised, able to manage multiple priorities and work effectively in a changing environment Handle actively welcomes applicants from under-represented backgrounds - we pride ourselves on attracting the best talent for every opportunity through a commitment to equality, diversity and inclusion.
Vacancy Specification Step into the role of Aldi Store Manager and lead your team to deliver exceptional shopping experiences that go beyond customer expectations. You'll inspire a positive, high-performing work environment while driving operational excellence, maintaining top-quality standards, controlling costs, and ensuring compliance. Your leadership is the driving force behind the store's success! Key Responsibilities • Lead your team to deliver exceptional customer service that consistently exceeds expectations • Drive KPI performance, consistently meeting challenging operational targets • Oversee the execution and supervision of in-store tasks to meet targets and standards • Recruitment for your team, leading them and fostering their growth and development • Handle customer complaints with professionalism and maintain compliance with health & safety standards Skills & Experience • Extensive experience leading and inspiring high-performing teams in a fast-paced, lean environment • Proven track record in optimising operational efficiency through strategic time and cost management • Demonstrated success in achieving KPIs while upholding the highest standards of compliance and due diligence • Commitment to delivering exceptional customer service and driving business results • Agile, visionary leader who can proactively embrace change with a results-driven mindset Our Benefits • A market-leading salary package • 25 days annual leave plus bank holidays, as well as the chance to purchase extra holidays through our holiday purchase scheme • A flexible contract of 40 or 45 hours a week • 26 weeks full pay following 1 year service for Maternity and Main Adopter Leave • Comprehensive training and ongoing development opportunities throughout your Aldi career • Lifestyle benefits including discounted gym memberships, cinema tickets, and holiday deals.
Aug 16, 2026
Full time
Vacancy Specification Step into the role of Aldi Store Manager and lead your team to deliver exceptional shopping experiences that go beyond customer expectations. You'll inspire a positive, high-performing work environment while driving operational excellence, maintaining top-quality standards, controlling costs, and ensuring compliance. Your leadership is the driving force behind the store's success! Key Responsibilities • Lead your team to deliver exceptional customer service that consistently exceeds expectations • Drive KPI performance, consistently meeting challenging operational targets • Oversee the execution and supervision of in-store tasks to meet targets and standards • Recruitment for your team, leading them and fostering their growth and development • Handle customer complaints with professionalism and maintain compliance with health & safety standards Skills & Experience • Extensive experience leading and inspiring high-performing teams in a fast-paced, lean environment • Proven track record in optimising operational efficiency through strategic time and cost management • Demonstrated success in achieving KPIs while upholding the highest standards of compliance and due diligence • Commitment to delivering exceptional customer service and driving business results • Agile, visionary leader who can proactively embrace change with a results-driven mindset Our Benefits • A market-leading salary package • 25 days annual leave plus bank holidays, as well as the chance to purchase extra holidays through our holiday purchase scheme • A flexible contract of 40 or 45 hours a week • 26 weeks full pay following 1 year service for Maternity and Main Adopter Leave • Comprehensive training and ongoing development opportunities throughout your Aldi career • Lifestyle benefits including discounted gym memberships, cinema tickets, and holiday deals.