We are looking for an experienced Senior Engineer with a strong technical background in Microsoft 365, security, and modern workplace technologies. This role focuses on designing, securing, and improving Microsoft environments for customers, while acting as a trusted technical advisor and escalation point within the engineering team. Key Responsibilities Design, deploy, and optimise Microsoft 365 environments including Exchange Online, Teams, SharePoint Online, OneDrive, and Microsoft 365 Groups. Lead tenant reviews, remediation projects, migrations, and platform standardisation. Design and manage secure identity solutions using Microsoft Entra ID. Implement and maintain security technologies including Conditional Access, MFA, Passwordless Authentication, PIM, Microsoft Defender, and Microsoft Purview. Manage and secure endpoints using Intune and Windows Autopilot across Windows, macOS, iOS, and Android. Apply Zero Trust and Microsoft security best practices to customer environments. Support compliance and governance requirements including GDPR and ISO-aligned controls. Use PowerShell and automation to improve efficiency, consistency, and service quality. Produce and maintain technical documentation, standards, and runbooks. Act as a senior escalation point for complex incidents and projects. Mentor junior engineers and contribute to technical standards across the business. Build strong customer relationships and translate business requirements into secure technical solutions. Required Skills & Experience Strong hands-on experience with Microsoft 365 administration and architecture. Excellent knowledge of: Microsoft Entra ID (Azure AD) Intune & Windows Autopilot Microsoft Defender & security tooling SharePoint Online & Teams Exchange Online Experience working within MSP or multi-tenant environments. Strong understanding of identity, endpoint security, and compliance best practices. Excellent troubleshooting, communication, and stakeholder management skills. Ability to lead technical decisions and work independently. Desirable Skills PowerShell scripting and automation. Experience with Microsoft Sentinel and Defender XDR. Experience improving technical standards and engineering processes. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
May 17, 2026
Full time
We are looking for an experienced Senior Engineer with a strong technical background in Microsoft 365, security, and modern workplace technologies. This role focuses on designing, securing, and improving Microsoft environments for customers, while acting as a trusted technical advisor and escalation point within the engineering team. Key Responsibilities Design, deploy, and optimise Microsoft 365 environments including Exchange Online, Teams, SharePoint Online, OneDrive, and Microsoft 365 Groups. Lead tenant reviews, remediation projects, migrations, and platform standardisation. Design and manage secure identity solutions using Microsoft Entra ID. Implement and maintain security technologies including Conditional Access, MFA, Passwordless Authentication, PIM, Microsoft Defender, and Microsoft Purview. Manage and secure endpoints using Intune and Windows Autopilot across Windows, macOS, iOS, and Android. Apply Zero Trust and Microsoft security best practices to customer environments. Support compliance and governance requirements including GDPR and ISO-aligned controls. Use PowerShell and automation to improve efficiency, consistency, and service quality. Produce and maintain technical documentation, standards, and runbooks. Act as a senior escalation point for complex incidents and projects. Mentor junior engineers and contribute to technical standards across the business. Build strong customer relationships and translate business requirements into secure technical solutions. Required Skills & Experience Strong hands-on experience with Microsoft 365 administration and architecture. Excellent knowledge of: Microsoft Entra ID (Azure AD) Intune & Windows Autopilot Microsoft Defender & security tooling SharePoint Online & Teams Exchange Online Experience working within MSP or multi-tenant environments. Strong understanding of identity, endpoint security, and compliance best practices. Excellent troubleshooting, communication, and stakeholder management skills. Ability to lead technical decisions and work independently. Desirable Skills PowerShell scripting and automation. Experience with Microsoft Sentinel and Defender XDR. Experience improving technical standards and engineering processes. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Cyber Security Operations Manager Liverpool (Hybrid) 75,000 We're working with a growing UK business looking to hire a Cyber Security Operations Manager to take full ownership of its security operations function, ensuring the organisation is protected, resilient, and continuously improving against an increasingly complex threat landscape. This is a high-impact position where you'll lead the security operations function end-to-end, driving improvements across threat detection, incident response, and overall security posture within a complex, evolving environment. The Role You'll take ownership of security operations, ensuring the business is protected against evolving threats while continuously improving processes, tooling, and team capability. Key responsibilities include: Leading the day-to-day operations of the Security Operations function, including oversight of any outsourced SOC Managing the full incident response lifecycle (detection through to recovery and post-incident review) Overseeing threat detection, vulnerability management, and cyber defence capabilities Driving improvements across SIEM, SOAR, EDR/XDR, and security tooling Ensuring robust monitoring, alerting, and response across cloud, network, and endpoint environments Partnering with Infrastructure, Cloud, and Risk teams to strengthen security across the business Leading and developing a team of cyber engineers and analysts Driving automation initiatives to improve response times and operational efficiency Supporting governance, compliance, and audit requirements Reporting on security performance, risks, and KPIs to senior stakeholders What We're Looking For Proven experience leading a Security Operations or SOC function Strong understanding of SIEM, SOAR, EDR/XDR, IDS/IPS, and security tooling Experience managing incident response and threat management in complex environments Strong knowledge of frameworks such as NIST, ISO 27001, or CIS Controls Experience working in cloud environments (Azure, AWS, or GCP) Strong leadership and stakeholder management skills Ability to balance hands-on technical understanding with strategic oversight Why Join? Opportunity to lead and shape the security operations function High visibility role across technology and leadership teams Business actively investing in cyber security and resilience If you're looking for a role where you can lead, influence, and strengthen cyber security at scale, we'd love to hear from you. Apply today with your most up to date CV. BH36094
May 17, 2026
Full time
Cyber Security Operations Manager Liverpool (Hybrid) 75,000 We're working with a growing UK business looking to hire a Cyber Security Operations Manager to take full ownership of its security operations function, ensuring the organisation is protected, resilient, and continuously improving against an increasingly complex threat landscape. This is a high-impact position where you'll lead the security operations function end-to-end, driving improvements across threat detection, incident response, and overall security posture within a complex, evolving environment. The Role You'll take ownership of security operations, ensuring the business is protected against evolving threats while continuously improving processes, tooling, and team capability. Key responsibilities include: Leading the day-to-day operations of the Security Operations function, including oversight of any outsourced SOC Managing the full incident response lifecycle (detection through to recovery and post-incident review) Overseeing threat detection, vulnerability management, and cyber defence capabilities Driving improvements across SIEM, SOAR, EDR/XDR, and security tooling Ensuring robust monitoring, alerting, and response across cloud, network, and endpoint environments Partnering with Infrastructure, Cloud, and Risk teams to strengthen security across the business Leading and developing a team of cyber engineers and analysts Driving automation initiatives to improve response times and operational efficiency Supporting governance, compliance, and audit requirements Reporting on security performance, risks, and KPIs to senior stakeholders What We're Looking For Proven experience leading a Security Operations or SOC function Strong understanding of SIEM, SOAR, EDR/XDR, IDS/IPS, and security tooling Experience managing incident response and threat management in complex environments Strong knowledge of frameworks such as NIST, ISO 27001, or CIS Controls Experience working in cloud environments (Azure, AWS, or GCP) Strong leadership and stakeholder management skills Ability to balance hands-on technical understanding with strategic oversight Why Join? Opportunity to lead and shape the security operations function High visibility role across technology and leadership teams Business actively investing in cyber security and resilience If you're looking for a role where you can lead, influence, and strengthen cyber security at scale, we'd love to hear from you. Apply today with your most up to date CV. BH36094
Role Overview A growing and well-established Managed Service Provider is looking to bring in an experienced 2nd to 3rd Line IT Support Engineer to join their high performing team. This is a great opportunity for someone who thrives in a fast-paced MSP environment and wants exposure to a wide range of technologies, clients, and project work. Your New Role You will be working across both support and project delivery, taking ownership of technical issues and contributing to the ongoing improvement of client environments. Your Responsibilities Administering and supporting Microsoft 365 including Exchange Online, SharePoint, Teams, Entra ID, Intune and compliance tools Managing Windows and macOS environments Delivering email migrations including cloud to cloud and hybrid setups Supporting and troubleshooting networking equipment including Cisco Meraki, HP Aruba, Ubiquiti and SonicWall Leading infrastructure projects from design through to deployment Using tools such as Datto RMM, Autotask and IT Glue to monitor and manage environments Supporting server, backup, security and firewall configurations Attending client sites when required for installs and issue resolution Working with video conferencing equipment Tech Environment Microsoft 365, Exchange Online, SharePoint, Google Workspace Intune, JAMF, Entra ID, Endpoint Manager Cisco Meraki, HP Aruba, Ubiquiti, SonicWall, VLANs Datto RMM, Autotask, IT Glue Security and backup tools including Bitdefender and SaaS protection platforms You Will Have Previous experience in an MSP environment Strong hands-on Microsoft 365 experience end to end Comfortable working across 2nd and 3rd line support Experience with migrations and hybrid environments Strong communication skills and ability to work with a range of users including senior stakeholders Someone proactive, reliable and able to take ownership of issues and projects Desirable Exposure to Linux Experience in creative or production environments
May 17, 2026
Full time
Role Overview A growing and well-established Managed Service Provider is looking to bring in an experienced 2nd to 3rd Line IT Support Engineer to join their high performing team. This is a great opportunity for someone who thrives in a fast-paced MSP environment and wants exposure to a wide range of technologies, clients, and project work. Your New Role You will be working across both support and project delivery, taking ownership of technical issues and contributing to the ongoing improvement of client environments. Your Responsibilities Administering and supporting Microsoft 365 including Exchange Online, SharePoint, Teams, Entra ID, Intune and compliance tools Managing Windows and macOS environments Delivering email migrations including cloud to cloud and hybrid setups Supporting and troubleshooting networking equipment including Cisco Meraki, HP Aruba, Ubiquiti and SonicWall Leading infrastructure projects from design through to deployment Using tools such as Datto RMM, Autotask and IT Glue to monitor and manage environments Supporting server, backup, security and firewall configurations Attending client sites when required for installs and issue resolution Working with video conferencing equipment Tech Environment Microsoft 365, Exchange Online, SharePoint, Google Workspace Intune, JAMF, Entra ID, Endpoint Manager Cisco Meraki, HP Aruba, Ubiquiti, SonicWall, VLANs Datto RMM, Autotask, IT Glue Security and backup tools including Bitdefender and SaaS protection platforms You Will Have Previous experience in an MSP environment Strong hands-on Microsoft 365 experience end to end Comfortable working across 2nd and 3rd line support Experience with migrations and hybrid environments Strong communication skills and ability to work with a range of users including senior stakeholders Someone proactive, reliable and able to take ownership of issues and projects Desirable Exposure to Linux Experience in creative or production environments
Infrastructure Engineer (Azure) A well-established organisation is seeking an experienced Infrastructure Engineer to join its technology team, supporting and developing a modern Microsoft cloud and hybrid environment. The IT function delivers secure, resilient and high-performing services that underpin core operational and user-facing systems. This is a hands-on technical role with a strong focus on Azure, Microsoft 365 and identity platforms. Your New Role In this role, you will be responsible for the design, implementation and ongoing support of Microsoft Azure infrastructure and related cloud services. You will contribute to the development of cloud and hybrid architecture, ensuring systems remain secure, available and scalable. Day-to-day responsibilities will include administration and optimisation of Microsoft 365 services such as Exchange Online, SharePoint, Teams and Entra ID, alongside ownership of modern endpoint management through Microsoft Intune, including Autopilot, compliance policies and device configuration. You will support hybrid identity across Active Directory and Entra ID, applying Conditional Access and Zero Trust principles, and play an active role in cloud migration and service modernisation initiatives. Security will be a core focus of the role, including patching, vulnerability remediation, Microsoft Defender tooling and the investigation and resolution of cloud and identity related security incidents. You will also contribute to back up, disaster recovery and business continuity planning, monitor platform performance and resilience, manage certificates and domains, and work closely with third party suppliers where required. The role includes producing clear technical documentation, contributing to infrastructure standards and policies, and providing senior level support for complex infrastructure issues. What You'll Need to Succeed To be successful, you will have strong hands-on experience designing and supporting Microsoft Azure infrastructure, including IaaS, networking, security and monitoring. You will have excellent knowledge of identity and access management using Active Directory and Entra ID, with experience administering Microsoft 365 and managing modern endpoints through Intune. A solid understanding of security best practice is essential, particularly around Conditional Access, Zero Trust and Microsoft Defender. You will have experience operating in hybrid environments and a good working knowledge of backup, recovery and disaster recovery processes, alongside core networking concepts such as DNS, DHCP, firewalls and secure connectivity. PowerShell or automation skills will be advantageous, as will experience supporting high availability and performance optimisation in cloud platforms. Strong communication skills and experience operating at second or third line support level within an enterprise environment are also important. Microsoft certifications such as AZ 104 or AZ 500 would be beneficial, as would exposure to cloud migration programmes, infrastructure modernisation and working with security or compliance frameworks such as Cyber Essentials. What You'll Get in Return Starting salary of 50,000 (possibly some flexibility in salary for the right candidate), annual leave starting at 28 days holiday, plus bank holidays (including 3 days to be taken over the Christmas period). 11% employer contribution to your pension (with 4.9% employee contribution), Employee Assistance Programme, enhanced Maternity / Paternity scheme, a cycle to work scheme, subsidised lunches, free or heavily discounted access to the organisations sports and leisure facilities and discounts at local retailers and businesses. This role offers the opportunity to work in a collaborative environment with a strong focus on modern technology, security and continuous improvement, providing genuine scope to develop your cloud and infrastructure expertise. What You Need to Do NowIf you're interested in this role, click apply now to forward an up-to-date copy of your CV, or contact us for a confidential discussion about the position. If this job isn't quite right for you, but you are looking for a new infrastructure or cloud role, please get in touch to discuss other opportunities. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
May 16, 2026
Full time
Infrastructure Engineer (Azure) A well-established organisation is seeking an experienced Infrastructure Engineer to join its technology team, supporting and developing a modern Microsoft cloud and hybrid environment. The IT function delivers secure, resilient and high-performing services that underpin core operational and user-facing systems. This is a hands-on technical role with a strong focus on Azure, Microsoft 365 and identity platforms. Your New Role In this role, you will be responsible for the design, implementation and ongoing support of Microsoft Azure infrastructure and related cloud services. You will contribute to the development of cloud and hybrid architecture, ensuring systems remain secure, available and scalable. Day-to-day responsibilities will include administration and optimisation of Microsoft 365 services such as Exchange Online, SharePoint, Teams and Entra ID, alongside ownership of modern endpoint management through Microsoft Intune, including Autopilot, compliance policies and device configuration. You will support hybrid identity across Active Directory and Entra ID, applying Conditional Access and Zero Trust principles, and play an active role in cloud migration and service modernisation initiatives. Security will be a core focus of the role, including patching, vulnerability remediation, Microsoft Defender tooling and the investigation and resolution of cloud and identity related security incidents. You will also contribute to back up, disaster recovery and business continuity planning, monitor platform performance and resilience, manage certificates and domains, and work closely with third party suppliers where required. The role includes producing clear technical documentation, contributing to infrastructure standards and policies, and providing senior level support for complex infrastructure issues. What You'll Need to Succeed To be successful, you will have strong hands-on experience designing and supporting Microsoft Azure infrastructure, including IaaS, networking, security and monitoring. You will have excellent knowledge of identity and access management using Active Directory and Entra ID, with experience administering Microsoft 365 and managing modern endpoints through Intune. A solid understanding of security best practice is essential, particularly around Conditional Access, Zero Trust and Microsoft Defender. You will have experience operating in hybrid environments and a good working knowledge of backup, recovery and disaster recovery processes, alongside core networking concepts such as DNS, DHCP, firewalls and secure connectivity. PowerShell or automation skills will be advantageous, as will experience supporting high availability and performance optimisation in cloud platforms. Strong communication skills and experience operating at second or third line support level within an enterprise environment are also important. Microsoft certifications such as AZ 104 or AZ 500 would be beneficial, as would exposure to cloud migration programmes, infrastructure modernisation and working with security or compliance frameworks such as Cyber Essentials. What You'll Get in Return Starting salary of 50,000 (possibly some flexibility in salary for the right candidate), annual leave starting at 28 days holiday, plus bank holidays (including 3 days to be taken over the Christmas period). 11% employer contribution to your pension (with 4.9% employee contribution), Employee Assistance Programme, enhanced Maternity / Paternity scheme, a cycle to work scheme, subsidised lunches, free or heavily discounted access to the organisations sports and leisure facilities and discounts at local retailers and businesses. This role offers the opportunity to work in a collaborative environment with a strong focus on modern technology, security and continuous improvement, providing genuine scope to develop your cloud and infrastructure expertise. What You Need to Do NowIf you're interested in this role, click apply now to forward an up-to-date copy of your CV, or contact us for a confidential discussion about the position. If this job isn't quite right for you, but you are looking for a new infrastructure or cloud role, please get in touch to discuss other opportunities. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Senior Systems Support Engineer About the Company Our client is a global technology organisation delivering innovative solutions across transportation and critical infrastructure sectors. The company focuses on improving customer experiences through advanced technology, operational excellence, and secure digital services. Operating internationally, they are committed to innovation, collaboration, and delivering high-quality solutions to both public and private sector customers. The Role We are seeking a Senior Systems Support Engineer to support the operational delivery and maintenance of enterprise endpoint management and patching solutions across a large-scale corporate IT environment. The successful candidate will be responsible for maintaining endpoint management platforms, delivering software deployments, managing operating system builds, supporting security patching activities, and providing 2nd/3rd line technical support. The role also involves root cause analysis, technical project delivery, and ensuring compliance across end-user environments. Key Responsibilities Ensure the availability and performance of endpoint management and software deployment platforms. Manage and maintain services including: Patch Management OS Provisioning Software Distribution Endpoint Configuration Develop and maintain operational processes relating to system builds, patch creation, software packaging, deployments, reporting, and security controls. Investigate and remediate security vulnerabilities across desktop and server estates within agreed timelines. Support security hardening and compliance activities across front-office platforms and applications. Assist in improving endpoint delivery strategies including: Application deployment Antivirus management Security patching Driver and firmware updates Operating system deployment Manage documentation relating to systems, processes, and operational procedures. Own the full lifecycle of patch deployment activities from testing through to production rollout. Support platform upgrades, migrations, and access control management. Participate in technical projects involving software deployment to bespoke hardware and devices. Escalate issues appropriately and contribute to incident resolution. Support training and knowledge transfer activities following technical changes. Work collaboratively with internal teams, stakeholders, and customers where required. Required Skills & Experience Essential Degree in Computer Science, Engineering, or equivalent commercial experience. Strong experience with enterprise patch management and endpoint management tools such as: Ivanti Endpoint Manager Microsoft SCCM ManageEngine NinjaOne or similar technologies Strong PowerShell scripting experience. Experience deploying and supporting Microsoft operating systems across desktop and server environments. Experience supporting multi-platform infrastructure environments. Proven experience managing patch testing and deployment environments. Strong understanding of Microsoft Windows desktop support. Experience supporting Linux/Unix desktop environments (e.g. Ubuntu). Experience working within ITIL environments including change and release management. Understanding of quality and service management standards such as ISO 9001 / ISO 20000. Strong networking fundamentals including TCP/IP. Experience with Microsoft Active Directory technologies including: DNS DHCP Group Policy WSUS DFS Experience with OS imaging and deployment technologies including PXE and system imaging solutions. Desirable ITIL certification. Microsoft certifications. Experience managing services against strict SLAs. Experience with virtualisation technologies including: VMware Hyper-V Experience with additional scripting or development languages such as: Bash Powershell VB.NET C++ .NET Batch scripting
May 16, 2026
Full time
Senior Systems Support Engineer About the Company Our client is a global technology organisation delivering innovative solutions across transportation and critical infrastructure sectors. The company focuses on improving customer experiences through advanced technology, operational excellence, and secure digital services. Operating internationally, they are committed to innovation, collaboration, and delivering high-quality solutions to both public and private sector customers. The Role We are seeking a Senior Systems Support Engineer to support the operational delivery and maintenance of enterprise endpoint management and patching solutions across a large-scale corporate IT environment. The successful candidate will be responsible for maintaining endpoint management platforms, delivering software deployments, managing operating system builds, supporting security patching activities, and providing 2nd/3rd line technical support. The role also involves root cause analysis, technical project delivery, and ensuring compliance across end-user environments. Key Responsibilities Ensure the availability and performance of endpoint management and software deployment platforms. Manage and maintain services including: Patch Management OS Provisioning Software Distribution Endpoint Configuration Develop and maintain operational processes relating to system builds, patch creation, software packaging, deployments, reporting, and security controls. Investigate and remediate security vulnerabilities across desktop and server estates within agreed timelines. Support security hardening and compliance activities across front-office platforms and applications. Assist in improving endpoint delivery strategies including: Application deployment Antivirus management Security patching Driver and firmware updates Operating system deployment Manage documentation relating to systems, processes, and operational procedures. Own the full lifecycle of patch deployment activities from testing through to production rollout. Support platform upgrades, migrations, and access control management. Participate in technical projects involving software deployment to bespoke hardware and devices. Escalate issues appropriately and contribute to incident resolution. Support training and knowledge transfer activities following technical changes. Work collaboratively with internal teams, stakeholders, and customers where required. Required Skills & Experience Essential Degree in Computer Science, Engineering, or equivalent commercial experience. Strong experience with enterprise patch management and endpoint management tools such as: Ivanti Endpoint Manager Microsoft SCCM ManageEngine NinjaOne or similar technologies Strong PowerShell scripting experience. Experience deploying and supporting Microsoft operating systems across desktop and server environments. Experience supporting multi-platform infrastructure environments. Proven experience managing patch testing and deployment environments. Strong understanding of Microsoft Windows desktop support. Experience supporting Linux/Unix desktop environments (e.g. Ubuntu). Experience working within ITIL environments including change and release management. Understanding of quality and service management standards such as ISO 9001 / ISO 20000. Strong networking fundamentals including TCP/IP. Experience with Microsoft Active Directory technologies including: DNS DHCP Group Policy WSUS DFS Experience with OS imaging and deployment technologies including PXE and system imaging solutions. Desirable ITIL certification. Microsoft certifications. Experience managing services against strict SLAs. Experience with virtualisation technologies including: VMware Hyper-V Experience with additional scripting or development languages such as: Bash Powershell VB.NET C++ .NET Batch scripting
The Role at a Glance: Senior IT Support Engineer Windsor or East Berkshire Based + Travel Across Berkshire, Hampshire, Surrey & West London £38,000 - £40,000 Plus Benefits inc. 20 days holiday + Public Holidays + Birthday Off, Pension Scheme, Generous Mileage Allowance About Us Active IT is a growing IT consultancy providing managed services and project delivery to SMEs and preparatory schools across the South East. We pride ourselves on a flexible, bespoke approach, working closely with each client to design and deliver the right technical solution for their business. With over twenty years of experience behind us, we combine the responsiveness of a small team with the depth of a mature consultancy. The Opportunity We are looking for an experienced and motivated Senior IT Support Engineer to join our technical delivery team. You will represent Active IT on site at client locations across Berkshire, Hampshire, Surrey and West London, as well as supporting in house and remote project work from our Windsor head office. This is a varied role that will suit someone who enjoys problem solving, building relationships with clients, and working across a broad range of modern technologies. You will be exposed to everything from day to day support and infrastructure projects through to cyber security, cloud migrations and network deployments. What We Are Looking For You will need to demonstrate strong technical ability alongside excellent communication and customer service skills. The ideal candidate will be based in or around East Berkshire. A full UK driving licence and your own transport are essential, as you will be travelling to client sites regularly. A generous mileage allowance is paid for all business travel. All successful candidates will be required to pass an Enhanced DBS check. We are looking for someone with at least five years of customer facing experience and a minimum of two years in a commercial IT support or projects role. A degree or relevant technical qualification is preferred, and recent Microsoft certifications will be highly regarded. Required Technical Skills • Windows Server 2019, 2022 and 2025 • Microsoft 365 advanced administration, including Exchange Online, SharePoint and Teams • Mobile device management, including Microsoft Intune and Endpoint Manager • Microsoft Entra ID (formerly Azure AD), Conditional Access and MFA • Active Directory, Group Policy and hybrid identity • Hyper V and VMware virtualisation • Windows, macOS and iPadOS desktop and device support • DNS and DHCP • Networking fundamentals: firewalls, routing, NAT, VLANs and switching • Wi Fi technologies, including UniFi or equivalent enterprise platforms • Firewall management, ideally SonicWall or similar • VPN technologies, including SSL and site to site • PC and laptop hardware diagnostics and build Desirable Skills • Jamf Pro or Jamf School for Apple device management • Microsoft Azure infrastructure and administration • Apple Business Manager and Apple School Manager • Google Workspace and Chrome device management • DNS filtering platforms such as DNSFilter or Cisco Umbrella • Backup and disaster recovery solutions, including Datto, Veeam or Microsoft 365 backup • Cyber Essentials and Cyber Essentials Plus experience • Safeguarding technologies used in education, such as Senso or Classroom Cloud • VoIP and cloud telephony platforms Qualifications Any of the following would be an advantage: • Degree level IT qualification or equivalent demonstrable industry experience • Microsoft 365 Certified: Modern Desktop Administrator, Endpoint Administrator or Identity and Access Administrator • Microsoft Azure Fundamentals (AZ 900) or Administrator (AZ 104) • Jamf Certified Associate or Jamf Certified Tech • CompTIA Network+ or Security+ General Requirements • Two or more years in a client facing, hands on technical role • Excellent verbal and written communication skills • Positive, can do attitude with the confidence to engage stakeholders at all levels • Genuine passion for IT and technology • Five or more GCSEs including English • Smart, professional appearance The Package • £38,000 to £40,000 per annum, depending on experience • Contributory pension scheme • Generous mileage allowance for business travel • 20 days annual leave plus UK public holidays • Your birthday off as an additional day of leave • Ongoing training and certification support • Friendly, collaborative team environment Apply today and be part of a team using technology to drive real-world sustainability impact. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
May 15, 2026
Full time
The Role at a Glance: Senior IT Support Engineer Windsor or East Berkshire Based + Travel Across Berkshire, Hampshire, Surrey & West London £38,000 - £40,000 Plus Benefits inc. 20 days holiday + Public Holidays + Birthday Off, Pension Scheme, Generous Mileage Allowance About Us Active IT is a growing IT consultancy providing managed services and project delivery to SMEs and preparatory schools across the South East. We pride ourselves on a flexible, bespoke approach, working closely with each client to design and deliver the right technical solution for their business. With over twenty years of experience behind us, we combine the responsiveness of a small team with the depth of a mature consultancy. The Opportunity We are looking for an experienced and motivated Senior IT Support Engineer to join our technical delivery team. You will represent Active IT on site at client locations across Berkshire, Hampshire, Surrey and West London, as well as supporting in house and remote project work from our Windsor head office. This is a varied role that will suit someone who enjoys problem solving, building relationships with clients, and working across a broad range of modern technologies. You will be exposed to everything from day to day support and infrastructure projects through to cyber security, cloud migrations and network deployments. What We Are Looking For You will need to demonstrate strong technical ability alongside excellent communication and customer service skills. The ideal candidate will be based in or around East Berkshire. A full UK driving licence and your own transport are essential, as you will be travelling to client sites regularly. A generous mileage allowance is paid for all business travel. All successful candidates will be required to pass an Enhanced DBS check. We are looking for someone with at least five years of customer facing experience and a minimum of two years in a commercial IT support or projects role. A degree or relevant technical qualification is preferred, and recent Microsoft certifications will be highly regarded. Required Technical Skills • Windows Server 2019, 2022 and 2025 • Microsoft 365 advanced administration, including Exchange Online, SharePoint and Teams • Mobile device management, including Microsoft Intune and Endpoint Manager • Microsoft Entra ID (formerly Azure AD), Conditional Access and MFA • Active Directory, Group Policy and hybrid identity • Hyper V and VMware virtualisation • Windows, macOS and iPadOS desktop and device support • DNS and DHCP • Networking fundamentals: firewalls, routing, NAT, VLANs and switching • Wi Fi technologies, including UniFi or equivalent enterprise platforms • Firewall management, ideally SonicWall or similar • VPN technologies, including SSL and site to site • PC and laptop hardware diagnostics and build Desirable Skills • Jamf Pro or Jamf School for Apple device management • Microsoft Azure infrastructure and administration • Apple Business Manager and Apple School Manager • Google Workspace and Chrome device management • DNS filtering platforms such as DNSFilter or Cisco Umbrella • Backup and disaster recovery solutions, including Datto, Veeam or Microsoft 365 backup • Cyber Essentials and Cyber Essentials Plus experience • Safeguarding technologies used in education, such as Senso or Classroom Cloud • VoIP and cloud telephony platforms Qualifications Any of the following would be an advantage: • Degree level IT qualification or equivalent demonstrable industry experience • Microsoft 365 Certified: Modern Desktop Administrator, Endpoint Administrator or Identity and Access Administrator • Microsoft Azure Fundamentals (AZ 900) or Administrator (AZ 104) • Jamf Certified Associate or Jamf Certified Tech • CompTIA Network+ or Security+ General Requirements • Two or more years in a client facing, hands on technical role • Excellent verbal and written communication skills • Positive, can do attitude with the confidence to engage stakeholders at all levels • Genuine passion for IT and technology • Five or more GCSEs including English • Smart, professional appearance The Package • £38,000 to £40,000 per annum, depending on experience • Contributory pension scheme • Generous mileage allowance for business travel • 20 days annual leave plus UK public holidays • Your birthday off as an additional day of leave • Ongoing training and certification support • Friendly, collaborative team environment Apply today and be part of a team using technology to drive real-world sustainability impact. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
2nd line support Permanent - Hybrid On behalf of a key client we are looking for a 2nd Line Engineer to join an established Bristol-based team known for its strong engineering discipline and high-quality service. If you want a role where you aren't just a "ticket-closer" but a mentor and a key contributor to technical processes, this is for you. The Role As a Tier-2 escalation engineer, you will own the resolution of complex issues that go beyond the initial support desk. You'll be working within a modern tech stack (Microsoft 365, Azure, Intune, and high-level networking) to support a diverse SME customer base. Key responsibilities include: Technical Escalations: Resolving complex issues across M365 (Exchange, SharePoint, Teams), Intune, and Entra ID. Infrastructure & Networking: Troubleshooting firewall rules, VPNs, VLANs, and hybrid identity setups. Mentorship: Supporting 1st line and apprentice engineers through pair-troubleshooting and knowledge transfer. Continuous Improvement: Identifying recurring ticket patterns and authoring runbooks to improve team efficiency. Who You Are Experience: 2+ years in an MSP 2nd line role or a senior in-house IT support position. M365 Mastery: Proficient in admin tasks; certifications like MS-900 are expected, while MS-102 or endpoint admin certs are highly preferred. Networking Knowledge: Solid understanding of DNS, DHCP, and firewalls (experience with Aruba, Ubiquiti, or DrayTek is a plus). Tooling: Familiarity with PSA/RMM tools like HaloPSA and Datto (or equivalents like ConnectWise or NinjaOne). Communication: Calm, clear, and professional written communication skills.
May 15, 2026
Full time
2nd line support Permanent - Hybrid On behalf of a key client we are looking for a 2nd Line Engineer to join an established Bristol-based team known for its strong engineering discipline and high-quality service. If you want a role where you aren't just a "ticket-closer" but a mentor and a key contributor to technical processes, this is for you. The Role As a Tier-2 escalation engineer, you will own the resolution of complex issues that go beyond the initial support desk. You'll be working within a modern tech stack (Microsoft 365, Azure, Intune, and high-level networking) to support a diverse SME customer base. Key responsibilities include: Technical Escalations: Resolving complex issues across M365 (Exchange, SharePoint, Teams), Intune, and Entra ID. Infrastructure & Networking: Troubleshooting firewall rules, VPNs, VLANs, and hybrid identity setups. Mentorship: Supporting 1st line and apprentice engineers through pair-troubleshooting and knowledge transfer. Continuous Improvement: Identifying recurring ticket patterns and authoring runbooks to improve team efficiency. Who You Are Experience: 2+ years in an MSP 2nd line role or a senior in-house IT support position. M365 Mastery: Proficient in admin tasks; certifications like MS-900 are expected, while MS-102 or endpoint admin certs are highly preferred. Networking Knowledge: Solid understanding of DNS, DHCP, and firewalls (experience with Aruba, Ubiquiti, or DrayTek is a plus). Tooling: Familiarity with PSA/RMM tools like HaloPSA and Datto (or equivalents like ConnectWise or NinjaOne). Communication: Calm, clear, and professional written communication skills.
We are looking for an experienced Senior Engineer with a strong technical background in Microsoft 365, security, and modern workplace technologies. This role focuses on designing, securing, and improving Microsoft environments for customers, while acting as a trusted technical advisor and escalation point within the engineering team. Key Responsibilities Design, deploy, and optimise Microsoft 365 environments including Exchange Online, Teams, SharePoint Online, OneDrive, and Microsoft 365 Groups. Lead tenant reviews, remediation projects, migrations, and platform standardisation. Design and manage secure identity solutions using Microsoft Entra ID. Implement and maintain security technologies including Conditional Access, MFA, Passwordless Authentication, PIM, Microsoft Defender, and Microsoft Purview. Manage and secure endpoints using Intune and Windows Autopilot across Windows, macOS, iOS, and Android. Apply Zero Trust and Microsoft security best practices to customer environments. Support compliance and governance requirements including GDPR and ISO-aligned controls. Use PowerShell and automation to improve efficiency, consistency, and service quality. Produce and maintain technical documentation, standards, and runbooks. Act as a senior escalation point for complex incidents and projects. Mentor junior engineers and contribute to technical standards across the business. Build strong customer relationships and translate business requirements into secure technical solutions. Required Skills & Experience Strong hands-on experience with Microsoft 365 administration and architecture. Excellent knowledge of: Microsoft Entra ID (Azure AD) Intune & Windows Autopilot Microsoft Defender & security tooling SharePoint Online & Teams Exchange Online Experience working within MSP or multi-tenant environments. Strong understanding of identity, endpoint security, and compliance best practices. Excellent troubleshooting, communication, and stakeholder management skills. Ability to lead technical decisions and work independently. Desirable Skills PowerShell scripting and automation. Experience with Microsoft Sentinel and Defender XDR. Experience improving technical standards and engineering processes. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
May 15, 2026
Full time
We are looking for an experienced Senior Engineer with a strong technical background in Microsoft 365, security, and modern workplace technologies. This role focuses on designing, securing, and improving Microsoft environments for customers, while acting as a trusted technical advisor and escalation point within the engineering team. Key Responsibilities Design, deploy, and optimise Microsoft 365 environments including Exchange Online, Teams, SharePoint Online, OneDrive, and Microsoft 365 Groups. Lead tenant reviews, remediation projects, migrations, and platform standardisation. Design and manage secure identity solutions using Microsoft Entra ID. Implement and maintain security technologies including Conditional Access, MFA, Passwordless Authentication, PIM, Microsoft Defender, and Microsoft Purview. Manage and secure endpoints using Intune and Windows Autopilot across Windows, macOS, iOS, and Android. Apply Zero Trust and Microsoft security best practices to customer environments. Support compliance and governance requirements including GDPR and ISO-aligned controls. Use PowerShell and automation to improve efficiency, consistency, and service quality. Produce and maintain technical documentation, standards, and runbooks. Act as a senior escalation point for complex incidents and projects. Mentor junior engineers and contribute to technical standards across the business. Build strong customer relationships and translate business requirements into secure technical solutions. Required Skills & Experience Strong hands-on experience with Microsoft 365 administration and architecture. Excellent knowledge of: Microsoft Entra ID (Azure AD) Intune & Windows Autopilot Microsoft Defender & security tooling SharePoint Online & Teams Exchange Online Experience working within MSP or multi-tenant environments. Strong understanding of identity, endpoint security, and compliance best practices. Excellent troubleshooting, communication, and stakeholder management skills. Ability to lead technical decisions and work independently. Desirable Skills PowerShell scripting and automation. Experience with Microsoft Sentinel and Defender XDR. Experience improving technical standards and engineering processes. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
IT Support Engineer Location: Liverpool (with travel to customer sites) Salary: £25,000 - £30,000 + benefits We're working with a growing managed services provider looking for an IT Support Engineer to deliver high-quality onsite and remote support to a varied customer base. This is a hands-on role suited to someone who enjoys working autonomously, solving problems end-to-end, and building strong client relationships. The Role You'll provide both onsite and remote support across multiple client environments, taking ownership of issues and ensuring a smooth end-user experience. Key responsibilities include: Delivering onsite support as part of a managed service offering Providing remote support via RDP/RDS and monitoring tools Diagnosing and resolving hardware, software and network issues Taking ownership of support tickets through to resolution Installing and configuring systems, devices and applications Maintaining accurate documentation and updating stakeholders on progress About You You'll already have experience in a client-facing 1st line or early 2nd line support role , with strong troubleshooting ability and confidence working independently on customer sites. Experience required: Active Directory, Group Policy, DNS and DHCP Microsoft 365 administration (including user provisioning) Windows 11 and Windows Server environments Network infrastructure (switches, routers, firewalls) Printer and peripheral setup Backup and endpoint protection solutions General network and system monitoring Exposure to AWS or other cloud platforms would be beneficial. Additional Requirements Full UK driving licence and access to a car Willingness to travel to customer sites (primarily regional, with occasional UK-wide travel) Why Apply? Varied client environments - no two days the same Strong exposure across infrastructure, networking and cloud Opportunity to progress into a more senior support or infrastructure role
May 15, 2026
Full time
IT Support Engineer Location: Liverpool (with travel to customer sites) Salary: £25,000 - £30,000 + benefits We're working with a growing managed services provider looking for an IT Support Engineer to deliver high-quality onsite and remote support to a varied customer base. This is a hands-on role suited to someone who enjoys working autonomously, solving problems end-to-end, and building strong client relationships. The Role You'll provide both onsite and remote support across multiple client environments, taking ownership of issues and ensuring a smooth end-user experience. Key responsibilities include: Delivering onsite support as part of a managed service offering Providing remote support via RDP/RDS and monitoring tools Diagnosing and resolving hardware, software and network issues Taking ownership of support tickets through to resolution Installing and configuring systems, devices and applications Maintaining accurate documentation and updating stakeholders on progress About You You'll already have experience in a client-facing 1st line or early 2nd line support role , with strong troubleshooting ability and confidence working independently on customer sites. Experience required: Active Directory, Group Policy, DNS and DHCP Microsoft 365 administration (including user provisioning) Windows 11 and Windows Server environments Network infrastructure (switches, routers, firewalls) Printer and peripheral setup Backup and endpoint protection solutions General network and system monitoring Exposure to AWS or other cloud platforms would be beneficial. Additional Requirements Full UK driving licence and access to a car Willingness to travel to customer sites (primarily regional, with occasional UK-wide travel) Why Apply? Varied client environments - no two days the same Strong exposure across infrastructure, networking and cloud Opportunity to progress into a more senior support or infrastructure role
Company Description We are a managed services provider offering cybersecurity, communications, and connectivity that grows with our customers' businesses - no matter what the future holds. Since 2000, we've been keeping businesses connected. We don't just provide solutions for today but for tomorrow, too. We're always thinking ahead of the technology curve, so our customers feel confident that when they work with us, we're striving to make their business future-proof. Customer success is our success. We go the extra mile in providing superior service quality and unparalleled customer experience, becoming an extension of your business, and always delivering on our promise to make their business brilliant. Job Description Role Purpose: The Technical Account Manager (TAM) owns the technical relationship for a portfolio of managed IT customers. The role exists to bridge the gap between reactive support and commercial account management, ensuring customers receive proactive technical guidance, clear planning, and consistent service quality. As a trusted technical advisor, the TAM understands each customer's real-world environment, identifies risk and improvement opportunities, and helps customers get the best possible value from their managed services. Key Responsibilities Customer Ownership & Relationship Management: Act as the primary technical contact for assigned customers. Build strong, long-term relationships with customer stakeholders at all levels. Take full ownership of the customer's technical landscape, understanding how systems are actually configured and used. Represent the customer internally, ensuring internal teams understand priorities, risks, and expectations. Proactive Technical Management: Carry out regular technical reviews and forward-planning sessions with customers. Deliver structured health checks covering infrastructure, cloud services, security, backup, monitoring, and endpoint management. Identify technical debt, unsupported platforms, and emerging risks, and clearly articulate remediation options. Help customers align their IT environment with best practice, vendor supportability, and security standards. Service Quality & Escalation: Work closely with Service Desk and Engineering teams to ensure excellent day-to-day service delivery. Act as an escalation point for complex or recurring technical issues. Review incident trends and recurring problems, driving permanent fixes rather than short-term workarounds. Technical Planning & Change: Support customers with infrastructure changes, upgrades, and cloud adoption. Provide technical input into solution design, change planning, and project delivery. Commercial Awareness (Non-Sales): Identify genuine opportunities for improvement, optimisation, or additional services based on customer need. Work collaboratively with Account Managers and Sales teams, providing technical insight and credibility. Support customers in optimising service consumption, licensing, and support models. Clearly explain the value, risks, and impact of technical recommendations in a way customers understand. Documentation & Governance: Maintain accurate technical documentation, diagrams, and configuration records. Ensure clarity around what is in scope, out of scope, supported, and unsupported. Contribute to internal reporting on customer health, risk, and engagement. Qualifications Technical Experience: Strong background in managed IT services, ideally from a senior service desk, engineering, or technical escalation role. Solid experience with Microsoft 365, Azure AD / Entra ID, Intune, and cloud services. Good understanding of security posture, identity models, backup, monitoring, and endpoint management. Experience supporting SME to mid-market customer environments. Professional Skills: Confident, professional communicator with excellent customer-facing skills. Ability to translate complex technical issues into clear, practical advice. Highly organised, able to manage multiple customer relationships effectively. Calm, methodical approach to problem solving and escalation. Desirable: Previous experience as a Technical Account Manager, Service Delivery Manager, or similar role. Experience working alongside sales or account management teams. Exposure to regulated or security-focused environments. Qualifications (Desirable): Microsoft certifications (Microsoft 365, Azure, Security). ITIL Foundation or equivalent service management experience. Relevant technical certifications (networking, security, backup, cloud).
May 15, 2026
Full time
Company Description We are a managed services provider offering cybersecurity, communications, and connectivity that grows with our customers' businesses - no matter what the future holds. Since 2000, we've been keeping businesses connected. We don't just provide solutions for today but for tomorrow, too. We're always thinking ahead of the technology curve, so our customers feel confident that when they work with us, we're striving to make their business future-proof. Customer success is our success. We go the extra mile in providing superior service quality and unparalleled customer experience, becoming an extension of your business, and always delivering on our promise to make their business brilliant. Job Description Role Purpose: The Technical Account Manager (TAM) owns the technical relationship for a portfolio of managed IT customers. The role exists to bridge the gap between reactive support and commercial account management, ensuring customers receive proactive technical guidance, clear planning, and consistent service quality. As a trusted technical advisor, the TAM understands each customer's real-world environment, identifies risk and improvement opportunities, and helps customers get the best possible value from their managed services. Key Responsibilities Customer Ownership & Relationship Management: Act as the primary technical contact for assigned customers. Build strong, long-term relationships with customer stakeholders at all levels. Take full ownership of the customer's technical landscape, understanding how systems are actually configured and used. Represent the customer internally, ensuring internal teams understand priorities, risks, and expectations. Proactive Technical Management: Carry out regular technical reviews and forward-planning sessions with customers. Deliver structured health checks covering infrastructure, cloud services, security, backup, monitoring, and endpoint management. Identify technical debt, unsupported platforms, and emerging risks, and clearly articulate remediation options. Help customers align their IT environment with best practice, vendor supportability, and security standards. Service Quality & Escalation: Work closely with Service Desk and Engineering teams to ensure excellent day-to-day service delivery. Act as an escalation point for complex or recurring technical issues. Review incident trends and recurring problems, driving permanent fixes rather than short-term workarounds. Technical Planning & Change: Support customers with infrastructure changes, upgrades, and cloud adoption. Provide technical input into solution design, change planning, and project delivery. Commercial Awareness (Non-Sales): Identify genuine opportunities for improvement, optimisation, or additional services based on customer need. Work collaboratively with Account Managers and Sales teams, providing technical insight and credibility. Support customers in optimising service consumption, licensing, and support models. Clearly explain the value, risks, and impact of technical recommendations in a way customers understand. Documentation & Governance: Maintain accurate technical documentation, diagrams, and configuration records. Ensure clarity around what is in scope, out of scope, supported, and unsupported. Contribute to internal reporting on customer health, risk, and engagement. Qualifications Technical Experience: Strong background in managed IT services, ideally from a senior service desk, engineering, or technical escalation role. Solid experience with Microsoft 365, Azure AD / Entra ID, Intune, and cloud services. Good understanding of security posture, identity models, backup, monitoring, and endpoint management. Experience supporting SME to mid-market customer environments. Professional Skills: Confident, professional communicator with excellent customer-facing skills. Ability to translate complex technical issues into clear, practical advice. Highly organised, able to manage multiple customer relationships effectively. Calm, methodical approach to problem solving and escalation. Desirable: Previous experience as a Technical Account Manager, Service Delivery Manager, or similar role. Experience working alongside sales or account management teams. Exposure to regulated or security-focused environments. Qualifications (Desirable): Microsoft certifications (Microsoft 365, Azure, Security). ITIL Foundation or equivalent service management experience. Relevant technical certifications (networking, security, backup, cloud).
Overview of the role Phoenix enables digital transformation in the workplace, empowering UK organisations to innovate and transform with cloud and hybrid infrastructures, data, AI, security, and collaboration tools. We are now very excited to grow that team further by hiring a Technical Consultant who specialises in Microsoft Cloud Security and more specifically in deploying solutions using Microsoft Purview. In this role you will be responsible for the design and execution of technical deliverables for customer projects. What will you be doing? Leading the design and implementation of related solutions for our customers. Assisting scoping and design workshops to understand customer challenges and propose solutions that meet their requirements. Writing pre and post-delivery documents including statements of works. Working closely with our project management team, ensuring project milestones and deadlines are met. Diagnosing and fixing technical challenges for our customers. What are we looking for? The right person for this role will already be in a similar position and will have proven experience designing and implementing Microsoft Purview solutions. Key Skills & Experience Experience as a Senior Support Engineer or as a Technical Consultant or internal technical specialist. Microsoft Purview (DLP / Sensitivity Labels / Data Life Cycle Management / Data Governance strategy) Entra ID - Identity and Access Management (Hybrid Identities) Entra ID - Security (Conditional Access, PIM, IDP, RBAC, M365 CIS/NCSC Best practices) Competent in designing and implementing complex related technology solutions for customers. Competent in developing design documentation and technical deliverables. Bonus: Microsoft Defender (Endpoint, Office 365, Identity, Cloud Apps, Cloud) Microsoft Certifications Information Protection and Compliance Administrator Associate - SC-400/401 (Must have) Azure Security Administrator Associate - AZ-500 (Desirable) Identity and Access Administrator Associate - SC-300 (Desirable) Security Operations Analyst Associate - SC-200 (Desirable) Administrator Expert MS-102 (Desirable) BPSS Check All employees are required to undertake a Baseline Personal Security Standard (BPSS) check. This is a must have requirement and all offers of employment are conditional pending the passing of this check.
May 14, 2026
Full time
Overview of the role Phoenix enables digital transformation in the workplace, empowering UK organisations to innovate and transform with cloud and hybrid infrastructures, data, AI, security, and collaboration tools. We are now very excited to grow that team further by hiring a Technical Consultant who specialises in Microsoft Cloud Security and more specifically in deploying solutions using Microsoft Purview. In this role you will be responsible for the design and execution of technical deliverables for customer projects. What will you be doing? Leading the design and implementation of related solutions for our customers. Assisting scoping and design workshops to understand customer challenges and propose solutions that meet their requirements. Writing pre and post-delivery documents including statements of works. Working closely with our project management team, ensuring project milestones and deadlines are met. Diagnosing and fixing technical challenges for our customers. What are we looking for? The right person for this role will already be in a similar position and will have proven experience designing and implementing Microsoft Purview solutions. Key Skills & Experience Experience as a Senior Support Engineer or as a Technical Consultant or internal technical specialist. Microsoft Purview (DLP / Sensitivity Labels / Data Life Cycle Management / Data Governance strategy) Entra ID - Identity and Access Management (Hybrid Identities) Entra ID - Security (Conditional Access, PIM, IDP, RBAC, M365 CIS/NCSC Best practices) Competent in designing and implementing complex related technology solutions for customers. Competent in developing design documentation and technical deliverables. Bonus: Microsoft Defender (Endpoint, Office 365, Identity, Cloud Apps, Cloud) Microsoft Certifications Information Protection and Compliance Administrator Associate - SC-400/401 (Must have) Azure Security Administrator Associate - AZ-500 (Desirable) Identity and Access Administrator Associate - SC-300 (Desirable) Security Operations Analyst Associate - SC-200 (Desirable) Administrator Expert MS-102 (Desirable) BPSS Check All employees are required to undertake a Baseline Personal Security Standard (BPSS) check. This is a must have requirement and all offers of employment are conditional pending the passing of this check.
Contract Senior Infrastructure Engineer (Azure / Intune / Windows 365 / Exchange) Location Berkshire 1 or 2 days a week, rest remote : Contract Duration: 4-6 months initially, will be extended. Rate: 425 day rate,IN scope of IR35 Start Date: ASAP Client will wait for the right person. Overview: We are seeking a Contract Senior Infrastructure Engineer to join our leading clients Infrastructure Operations (OPS) team, supporting a hybrid environment across on-premises and Azure platforms. This role is focused on strengthening Azure and modern workplace capability, particularly across Intune and Windows 365, while also supporting Exchange Online, Exchange On-Prem, and core infrastructure services. This is not a traditional infrastructure role, so strong hands-on cloud and modern workplace experience is essential. Role Focus: Strengthen team capability in Azure and modern workplace technologies, particularly Intune and Windows 365. Support and maintain Exchange Online and Exchange On-Prem environments. Contribute to infrastructure modernisation and cloud migration activities across the Operations team. Provide 3rd line support across core infrastructure and Microsoft 365 platforms. Work across operational support and project delivery in a fast-paced OPS environment. Key Requirements: Strong hands-on experience with Azure infrastructure, including IaaS, networking, and identity. Strong hands-on experience with Microsoft Intune / Endpoint Manager. Strong hands-on experience with Windows 365 (Cloud PC). Strong hands-on experience with Exchange Online and Exchange On-Prem. Experience administering Microsoft 365 services. Strong PowerShell scripting capability. Good understanding of corporate security principles and best practices. Solid background in Windows Server administration. Solid background in Active Directory and Entra ID. Experience working in a fast-paced OPS environment spanning 3rd line support and project work. Understanding of infrastructure lifecycle management and end-of-life planning. Ability to support Microsoft 365 infrastructure and services. Willingness to attend data centre sites as required; car access is needed. Additional / Desirable Skills: VMware administration and support. Cisco networking fundamentals. Okta and SSO authentication. Infrastructure as Code, including Terraform. DevOps and automation practices. Role-Based Access Control (RBAC). Networking and firewall technologies. Why Join? This contract opportunity offers the chance to play a key role in strengthening the client's cloud and modern workplace capability within the Infrastructure Operations team. You will work across business-critical platforms, support ongoing modernisation, and contribute directly to the evolution of a hybrid infrastructure estate. For more information, please send your CV to (url removed) Services advertised are those of an employment business.
May 14, 2026
Contractor
Contract Senior Infrastructure Engineer (Azure / Intune / Windows 365 / Exchange) Location Berkshire 1 or 2 days a week, rest remote : Contract Duration: 4-6 months initially, will be extended. Rate: 425 day rate,IN scope of IR35 Start Date: ASAP Client will wait for the right person. Overview: We are seeking a Contract Senior Infrastructure Engineer to join our leading clients Infrastructure Operations (OPS) team, supporting a hybrid environment across on-premises and Azure platforms. This role is focused on strengthening Azure and modern workplace capability, particularly across Intune and Windows 365, while also supporting Exchange Online, Exchange On-Prem, and core infrastructure services. This is not a traditional infrastructure role, so strong hands-on cloud and modern workplace experience is essential. Role Focus: Strengthen team capability in Azure and modern workplace technologies, particularly Intune and Windows 365. Support and maintain Exchange Online and Exchange On-Prem environments. Contribute to infrastructure modernisation and cloud migration activities across the Operations team. Provide 3rd line support across core infrastructure and Microsoft 365 platforms. Work across operational support and project delivery in a fast-paced OPS environment. Key Requirements: Strong hands-on experience with Azure infrastructure, including IaaS, networking, and identity. Strong hands-on experience with Microsoft Intune / Endpoint Manager. Strong hands-on experience with Windows 365 (Cloud PC). Strong hands-on experience with Exchange Online and Exchange On-Prem. Experience administering Microsoft 365 services. Strong PowerShell scripting capability. Good understanding of corporate security principles and best practices. Solid background in Windows Server administration. Solid background in Active Directory and Entra ID. Experience working in a fast-paced OPS environment spanning 3rd line support and project work. Understanding of infrastructure lifecycle management and end-of-life planning. Ability to support Microsoft 365 infrastructure and services. Willingness to attend data centre sites as required; car access is needed. Additional / Desirable Skills: VMware administration and support. Cisco networking fundamentals. Okta and SSO authentication. Infrastructure as Code, including Terraform. DevOps and automation practices. Role-Based Access Control (RBAC). Networking and firewall technologies. Why Join? This contract opportunity offers the chance to play a key role in strengthening the client's cloud and modern workplace capability within the Infrastructure Operations team. You will work across business-critical platforms, support ongoing modernisation, and contribute directly to the evolution of a hybrid infrastructure estate. For more information, please send your CV to (url removed) Services advertised are those of an employment business.
Senior Infrastructure & Cloud Consultant - 45,000/ 50,000 - Scunthorpe Principal IT are delighted to be partnering with a well-established and growing Managed Service Provider in the recruitment of a Senior Infrastructure & Cloud Consultant . This is a senior, client-facing consultancy position suited to an experienced Microsoft cloud and infrastructure specialist who thrives in complex project environments. The role will see you leading multi-site enterprise deployments, acting as a trusted technical advisor to senior stakeholders, and shaping long-term cloud strategy for key customers. Our client delivers high-quality Microsoft-led infrastructure solutions and is seeking someone who can operate at architectural level while maintaining hands-on technical capability. The Role As a Senior Infrastructure & Cloud Consultant, you will: Lead the technical delivery of complex, multi-phase Microsoft infrastructure and Azure cloud projects. Act as the primary technical advisor for enterprise clients. Design, architect, and implement secure, scalable solutions aligned to business objectives. Provide escalation support for high-level technical challenges. Work closely with Project Managers to ensure projects are delivered on time and within budget. Engage with C-suite stakeholders and translate technical solutions into business outcomes. Mentor junior consultants and contribute to continuous improvement initiatives. You will play a pivotal role in shaping the technical direction of projects and influencing strategic decisions across client environments. Key Responsibilities Technical Delivery & Architecture Design and deploy Microsoft-based solutions across Microsoft 365, Azure, Windows Server, networking, and security. Lead multi-site deployments supporting 100+ user environments. Conduct infrastructure assessments and site surveys. Own solution architecture and provide alternative design approaches where required. Ensure security, scalability, and best practice compliance. Stakeholder Engagement Engage with senior client stakeholders including C-suite. Provide strategic guidance and technical recommendations. Communicate risks, project milestones, and business impact clearly. Project Governance Collaborate with IT Project Managers on resource planning and delivery. Produce and maintain project documentation including: Work plans Risk assessments Dependencies Downtime planning Technical designs Push back where deliverables are not technically viable. Continuous Improvement Identify automation and tooling opportunities. Improve delivery efficiency within Professional Services. Contribute to product portfolio development. Support knowledge sharing and mentoring initiatives. Measurable Outcomes On-time project delivery Delivery within agreed budgets High client satisfaction scores Seamless, high-quality implementations Strong documentation standards Contribution to process improvement and revenue initiatives Required Experience 5+ years' experience in an MSP or IT consultancy environment Proven experience delivering complex Microsoft cloud and infrastructure projects Strong background in solution architecture and enterprise environments Experience working directly with senior stakeholders Commercial awareness and client-facing consultancy skills Technical Skills & Certifications Strong expertise across: Microsoft 365 Azure Infrastructure Windows Server Networking & Security best practices Enterprise cloud architecture Desirable / Expected Certifications (or equivalent experience): MD-102 (Endpoint Administrator) MS-102 (Microsoft 365 Administrator) SC-100 (Cybersecurity Architect) SC-300 (Identity & Access Administrator) AZ-104 (Azure Administrator) AZ-305 (Azure Infrastructure Solutions Architect) Essential Requirements Right to work in the UK Full UK Driving License Ability to travel to client sites when required Who This Role Would Suit This opportunity would suit a: Senior Infrastructure Engineer stepping into a strategic consultancy role Azure Architect within an MSP seeking greater ownership Technical Lead who enjoys stakeholder engagement and architectural design About the Client Our client is a respected and growing MSP with a strong reputation for delivering high-quality Microsoft-led solutions. They pride themselves on technical excellence, professional standards, and long-term client partnerships. They offer a collaborative environment, clear progression opportunities, and exposure to complex enterprise-level projects. If you would like a confidential discussion regarding this opportunity, please contact Principal IT. INDGH
May 13, 2026
Full time
Senior Infrastructure & Cloud Consultant - 45,000/ 50,000 - Scunthorpe Principal IT are delighted to be partnering with a well-established and growing Managed Service Provider in the recruitment of a Senior Infrastructure & Cloud Consultant . This is a senior, client-facing consultancy position suited to an experienced Microsoft cloud and infrastructure specialist who thrives in complex project environments. The role will see you leading multi-site enterprise deployments, acting as a trusted technical advisor to senior stakeholders, and shaping long-term cloud strategy for key customers. Our client delivers high-quality Microsoft-led infrastructure solutions and is seeking someone who can operate at architectural level while maintaining hands-on technical capability. The Role As a Senior Infrastructure & Cloud Consultant, you will: Lead the technical delivery of complex, multi-phase Microsoft infrastructure and Azure cloud projects. Act as the primary technical advisor for enterprise clients. Design, architect, and implement secure, scalable solutions aligned to business objectives. Provide escalation support for high-level technical challenges. Work closely with Project Managers to ensure projects are delivered on time and within budget. Engage with C-suite stakeholders and translate technical solutions into business outcomes. Mentor junior consultants and contribute to continuous improvement initiatives. You will play a pivotal role in shaping the technical direction of projects and influencing strategic decisions across client environments. Key Responsibilities Technical Delivery & Architecture Design and deploy Microsoft-based solutions across Microsoft 365, Azure, Windows Server, networking, and security. Lead multi-site deployments supporting 100+ user environments. Conduct infrastructure assessments and site surveys. Own solution architecture and provide alternative design approaches where required. Ensure security, scalability, and best practice compliance. Stakeholder Engagement Engage with senior client stakeholders including C-suite. Provide strategic guidance and technical recommendations. Communicate risks, project milestones, and business impact clearly. Project Governance Collaborate with IT Project Managers on resource planning and delivery. Produce and maintain project documentation including: Work plans Risk assessments Dependencies Downtime planning Technical designs Push back where deliverables are not technically viable. Continuous Improvement Identify automation and tooling opportunities. Improve delivery efficiency within Professional Services. Contribute to product portfolio development. Support knowledge sharing and mentoring initiatives. Measurable Outcomes On-time project delivery Delivery within agreed budgets High client satisfaction scores Seamless, high-quality implementations Strong documentation standards Contribution to process improvement and revenue initiatives Required Experience 5+ years' experience in an MSP or IT consultancy environment Proven experience delivering complex Microsoft cloud and infrastructure projects Strong background in solution architecture and enterprise environments Experience working directly with senior stakeholders Commercial awareness and client-facing consultancy skills Technical Skills & Certifications Strong expertise across: Microsoft 365 Azure Infrastructure Windows Server Networking & Security best practices Enterprise cloud architecture Desirable / Expected Certifications (or equivalent experience): MD-102 (Endpoint Administrator) MS-102 (Microsoft 365 Administrator) SC-100 (Cybersecurity Architect) SC-300 (Identity & Access Administrator) AZ-104 (Azure Administrator) AZ-305 (Azure Infrastructure Solutions Architect) Essential Requirements Right to work in the UK Full UK Driving License Ability to travel to client sites when required Who This Role Would Suit This opportunity would suit a: Senior Infrastructure Engineer stepping into a strategic consultancy role Azure Architect within an MSP seeking greater ownership Technical Lead who enjoys stakeholder engagement and architectural design About the Client Our client is a respected and growing MSP with a strong reputation for delivering high-quality Microsoft-led solutions. They pride themselves on technical excellence, professional standards, and long-term client partnerships. They offer a collaborative environment, clear progression opportunities, and exposure to complex enterprise-level projects. If you would like a confidential discussion regarding this opportunity, please contact Principal IT. INDGH
2nd Line IT Support Engineer (Field & Remote) - 40,000/ 45,000 - Peterborough Principal IT are currently working with a leading Managed Service Provider who are looking to recruit an experienced IT Support Engineer to join their growing technical team. This is an excellent opportunity for a customer-focused engineer who enjoys a mix of remote support, onsite work, and hands-on troubleshooting across a broad range of modern technologies. Based from their Peterborough office, with regular travel to customer sites including Heathrow, this role will primarily support a key strategic client while also assisting across the wider managed services customer base. The successful candidate will play an important role in delivering high-quality support services, maintaining strong client relationships, and contributing to ongoing service improvements within a fast-paced MSP environment. The Role As an IT Support Engineer, you will provide both remote and onsite technical support across a variety of customer environments. You will be responsible for diagnosing and resolving escalated technical issues, supporting infrastructure and cloud technologies, and ensuring excellent customer service delivery at all times. This role would suit someone with previous MSP or service desk experience who enjoys working across multiple technologies and building strong client relationships. Key Responsibilities Provide 2nd line technical support across customer environments Resolve escalated incidents from the 1st line support team Deliver both remote and onsite support where required Troubleshoot issues across systems, networks, infrastructure, and applications Manage and update tickets through the service desk platform Ensure tickets are progressed within agreed SLAs Escalate complex technical issues to senior engineers where necessary Attend customer sites to deliver onsite technical support Create and maintain technical documentation and knowledge base articles Monitor infrastructure alerts through RMM and monitoring platforms Support ongoing service improvement and automation initiatives Promote IT security best practices across customer environments Build strong working relationships with customers and stakeholders Technologies You will gain exposure to a broad range of technologies including: Microsoft Technologies Microsoft 365 Exchange Online SharePoint Microsoft Teams Entra ID / Azure Active Directory Intune / Endpoint Management Windows 10 & Windows 11 Windows Server Microsoft Defender Cloud & Infrastructure Microsoft Azure VMware & Hyper-V Backup & Disaster Recovery solutions Identity & Access Management Networking Cisco Meraki Firewalls VPN connectivity Network troubleshooting Support Tools RMM platforms Service desk systems Remote support tools Monitoring & alerting systems Skills & Experience Required Minimum 2 years' experience within an IT support, MSP, or service desk environment Strong troubleshooting and diagnostic skills Experience supporting Microsoft 365 environments Good understanding of networking technologies Experience using ticketing and remote support systems Excellent communication and customer service skills Strong organisational and prioritisation abilities Full UK driving licence Willingness to travel to customer sites when required Certifications Essential Microsoft Associate Certification (MD-102 or MS-102) or equivalent Desirable AZ-104 SC-300 Cisco Meraki certifications If you are an experienced 2nd line IT support engineer looking to step into a delivery-focused role with strong career development opportunities, we would love to hear from you. INDGH
May 13, 2026
Full time
2nd Line IT Support Engineer (Field & Remote) - 40,000/ 45,000 - Peterborough Principal IT are currently working with a leading Managed Service Provider who are looking to recruit an experienced IT Support Engineer to join their growing technical team. This is an excellent opportunity for a customer-focused engineer who enjoys a mix of remote support, onsite work, and hands-on troubleshooting across a broad range of modern technologies. Based from their Peterborough office, with regular travel to customer sites including Heathrow, this role will primarily support a key strategic client while also assisting across the wider managed services customer base. The successful candidate will play an important role in delivering high-quality support services, maintaining strong client relationships, and contributing to ongoing service improvements within a fast-paced MSP environment. The Role As an IT Support Engineer, you will provide both remote and onsite technical support across a variety of customer environments. You will be responsible for diagnosing and resolving escalated technical issues, supporting infrastructure and cloud technologies, and ensuring excellent customer service delivery at all times. This role would suit someone with previous MSP or service desk experience who enjoys working across multiple technologies and building strong client relationships. Key Responsibilities Provide 2nd line technical support across customer environments Resolve escalated incidents from the 1st line support team Deliver both remote and onsite support where required Troubleshoot issues across systems, networks, infrastructure, and applications Manage and update tickets through the service desk platform Ensure tickets are progressed within agreed SLAs Escalate complex technical issues to senior engineers where necessary Attend customer sites to deliver onsite technical support Create and maintain technical documentation and knowledge base articles Monitor infrastructure alerts through RMM and monitoring platforms Support ongoing service improvement and automation initiatives Promote IT security best practices across customer environments Build strong working relationships with customers and stakeholders Technologies You will gain exposure to a broad range of technologies including: Microsoft Technologies Microsoft 365 Exchange Online SharePoint Microsoft Teams Entra ID / Azure Active Directory Intune / Endpoint Management Windows 10 & Windows 11 Windows Server Microsoft Defender Cloud & Infrastructure Microsoft Azure VMware & Hyper-V Backup & Disaster Recovery solutions Identity & Access Management Networking Cisco Meraki Firewalls VPN connectivity Network troubleshooting Support Tools RMM platforms Service desk systems Remote support tools Monitoring & alerting systems Skills & Experience Required Minimum 2 years' experience within an IT support, MSP, or service desk environment Strong troubleshooting and diagnostic skills Experience supporting Microsoft 365 environments Good understanding of networking technologies Experience using ticketing and remote support systems Excellent communication and customer service skills Strong organisational and prioritisation abilities Full UK driving licence Willingness to travel to customer sites when required Certifications Essential Microsoft Associate Certification (MD-102 or MS-102) or equivalent Desirable AZ-104 SC-300 Cisco Meraki certifications If you are an experienced 2nd line IT support engineer looking to step into a delivery-focused role with strong career development opportunities, we would love to hear from you. INDGH
We are looking to recruit an experienced senior infrastructure engineer who has a wealth of experience and knowledge of end point administration using Intune, Autopilot, MS Configuration Manager with Defender and Sentinel for Security. In addition you will need to be an accomplished Infrastructure Engineer who can provide 3rd line support and act as a technical lead on infrastructure projects. You will need have practical experience of Azure, Active Directory, Exchange Online and Office 365. Experience with an infrastructure that includes MacOS and IOS would also be an advantage. This is an opportunity to join an organisation that maintains a up to date technical infrastructure. You will be working in a genuinely varied role that includes BAU support and project work. It is an organisation with an excellent reputation as an employer who have a track record of investing in the training and development of their people and promoting internally whenever possible. Eligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo is proud to be an equal opportunity employer dedicated to fostering diversity and creating an inclusive and equitable environment for employees and applicants. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, and disability. We encourage applications from individuals of all backgrounds and experiences and all will be considered for employment without discrimination. At Eligo Recruitment diversity, equity and inclusion is integral to achieving our mission to ensure every workplace reflects the richness of human diversity.
May 13, 2026
Full time
We are looking to recruit an experienced senior infrastructure engineer who has a wealth of experience and knowledge of end point administration using Intune, Autopilot, MS Configuration Manager with Defender and Sentinel for Security. In addition you will need to be an accomplished Infrastructure Engineer who can provide 3rd line support and act as a technical lead on infrastructure projects. You will need have practical experience of Azure, Active Directory, Exchange Online and Office 365. Experience with an infrastructure that includes MacOS and IOS would also be an advantage. This is an opportunity to join an organisation that maintains a up to date technical infrastructure. You will be working in a genuinely varied role that includes BAU support and project work. It is an organisation with an excellent reputation as an employer who have a track record of investing in the training and development of their people and promoting internally whenever possible. Eligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo is proud to be an equal opportunity employer dedicated to fostering diversity and creating an inclusive and equitable environment for employees and applicants. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, and disability. We encourage applications from individuals of all backgrounds and experiences and all will be considered for employment without discrimination. At Eligo Recruitment diversity, equity and inclusion is integral to achieving our mission to ensure every workplace reflects the richness of human diversity.
Base Location: Reading / Havant / Perth Salary: 600 per day Working Pattern: 40 hours per week / Full time Embark on a transformative career journey with SSE energy company, where innovation meets impact in the heart of the IT sector. As a pivotal player in our forward-thinking team, you'll harness cutting-edge technology to drive change and propel the UK towards its ambitious net-zero targets. Your expertise will not only shape the future of energy but also carve a sustainable world for generations to come. Join us and be at the forefront of the green revolution, where every line of code contributes to a cleaner, brighter future. Key Responsibilities: Provide technical leadership and oversight to the group Data & Analytics platform team. Responsible for ensuring the reliability, security and scalability of analytics platform services. Deliver full automation of the deployment of Data & Analytics platform services via Infrastructure as code. Help to set development standards, configure operational support processes and provide technical assurance. Provide support to Data & Analytics platform users and internal development teams interacting with the Data & Analytics platform services. What do you need? Extensive experience of deploying Azure and ideally AWS cloud resources and be fully conversant with agile and DevOps development methodology. Extensive experience in using Terraform to deploy cloud resources as infrastructure as code. Excellent understanding of CI/CD principles and experience with related tools (e.g. Azure DevOps, GitHub Actions). Strong knowledge of scripting languages such as PowerShell, Python and Azure CLI and proven experience with automation runbooks, VM maintenance scripts and SQL. Strong understanding of cloud access control and governance such as RBAC and IAM. Strong knowledge on Cloud Networking (Azure) such as private endpoints, Firewalls, NSGs, NAT gateways and route tables. Good knowledge in Microsoft Entra ID such as managing App registrations, Enterprise Apps, AD groups, managed identities and Privileged Identity Management. Proven experience in IaaS such as virtual machines - both Windows and Linux. Familiarity with server patching and maintenance. Strong understanding of security best practices within Azure and ideally AWS. Experience of configuring cloud data services (preferably Databricks) in Azure and ideally AWS. Excellent communication and collaboration skills, with the ability to work across multiple technical and non-technical teams. What happens now? After submitting your application for the Data and Analytics Senior Development Operations Engineer role, we understand you're eager to hear back. We value your time and interest, and if your application is successful, you will be contacted directly by the team within 2 working days. We appreciate your patience and look forward to the possibility of welcoming you aboard.
Oct 08, 2025
Contractor
Base Location: Reading / Havant / Perth Salary: 600 per day Working Pattern: 40 hours per week / Full time Embark on a transformative career journey with SSE energy company, where innovation meets impact in the heart of the IT sector. As a pivotal player in our forward-thinking team, you'll harness cutting-edge technology to drive change and propel the UK towards its ambitious net-zero targets. Your expertise will not only shape the future of energy but also carve a sustainable world for generations to come. Join us and be at the forefront of the green revolution, where every line of code contributes to a cleaner, brighter future. Key Responsibilities: Provide technical leadership and oversight to the group Data & Analytics platform team. Responsible for ensuring the reliability, security and scalability of analytics platform services. Deliver full automation of the deployment of Data & Analytics platform services via Infrastructure as code. Help to set development standards, configure operational support processes and provide technical assurance. Provide support to Data & Analytics platform users and internal development teams interacting with the Data & Analytics platform services. What do you need? Extensive experience of deploying Azure and ideally AWS cloud resources and be fully conversant with agile and DevOps development methodology. Extensive experience in using Terraform to deploy cloud resources as infrastructure as code. Excellent understanding of CI/CD principles and experience with related tools (e.g. Azure DevOps, GitHub Actions). Strong knowledge of scripting languages such as PowerShell, Python and Azure CLI and proven experience with automation runbooks, VM maintenance scripts and SQL. Strong understanding of cloud access control and governance such as RBAC and IAM. Strong knowledge on Cloud Networking (Azure) such as private endpoints, Firewalls, NSGs, NAT gateways and route tables. Good knowledge in Microsoft Entra ID such as managing App registrations, Enterprise Apps, AD groups, managed identities and Privileged Identity Management. Proven experience in IaaS such as virtual machines - both Windows and Linux. Familiarity with server patching and maintenance. Strong understanding of security best practices within Azure and ideally AWS. Experience of configuring cloud data services (preferably Databricks) in Azure and ideally AWS. Excellent communication and collaboration skills, with the ability to work across multiple technical and non-technical teams. What happens now? After submitting your application for the Data and Analytics Senior Development Operations Engineer role, we understand you're eager to hear back. We value your time and interest, and if your application is successful, you will be contacted directly by the team within 2 working days. We appreciate your patience and look forward to the possibility of welcoming you aboard.
Job Title: Junior Infrastructure Engineer Location: Sharston, M22 4SN Salary : £30,000 - £32,000, dependent on experience Job type: Full time, Permanent About us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 70 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 7,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business. About the role: We're looking for a proactive junior infrastructure engineer to join our growing IT team. You'll work alongside our senior infrastructure engineer to support, diagnose, and resolve technical issues across our predominantly on-premise Microsoft estate. This is a hands-on, experienced second-line support level role - ideal for someone with solid troubleshooting skills and a passion for infrastructure. Responsibilities: Provide support for infrastructure-related issues across servers, networks, and end-user devices Troubleshoot and resolve issues within Windows Server, Active Directory, Group Policy, and Office 365 Maintain and monitor core systems including backups, patching, and antivirus Escalate complex issues to the Senior Infrastructure Engineer or external vendors as needed Document fixes, procedures, and known issues for internal knowledge base Support hardware deployments, upgrades, and routine maintenance Collaborate with Helpdesk and other IT staff to ensure smooth resolution of tickets Person Specification: Essential Skills & Experience At least 3 years experience in a 2nd line support or infrastructure support role Strong knowledge of Microsoft technologies: Windows Server, AD, Group Policy, Office 365 Familiarity with networking fundamentals (DNS, DHCP, TCP/IP) Comfortable working in an onsite environment with physical hardware Excellent problem-solving and communication skills Full UK Driving Licence is essential as offsite support may be required Desirable Skills & Experience Exposure to backup technologies (e.g., Veeam), endpoint protection, or monitoring tools Experience with VMware and Hyper-V virtualisation platforms Experience with Cisco Meraki network solutions Any relevant certifications (e.g., CompTIA (A+,Server+,Network+), Microsoft) Salary & Hours: Salary of £30,000 - £32,000, dependent on experience Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday - all office based Benefits: On-site Working - At our South Court office 23 Days Holiday - Rising to 26 days, plus bank/public holidays Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with experience or relevant job titles of; VMWare, Microsoft Servers, 2nd Line IT Technical Support, IT Systems Engineer, IT Systems Technician, Infrastructure Engineer, Senior IT Engineer, 2nd Line Support Engineer, Network Support, Server Support Technician will also be considered for this role.
Oct 07, 2025
Full time
Job Title: Junior Infrastructure Engineer Location: Sharston, M22 4SN Salary : £30,000 - £32,000, dependent on experience Job type: Full time, Permanent About us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 70 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 7,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business. About the role: We're looking for a proactive junior infrastructure engineer to join our growing IT team. You'll work alongside our senior infrastructure engineer to support, diagnose, and resolve technical issues across our predominantly on-premise Microsoft estate. This is a hands-on, experienced second-line support level role - ideal for someone with solid troubleshooting skills and a passion for infrastructure. Responsibilities: Provide support for infrastructure-related issues across servers, networks, and end-user devices Troubleshoot and resolve issues within Windows Server, Active Directory, Group Policy, and Office 365 Maintain and monitor core systems including backups, patching, and antivirus Escalate complex issues to the Senior Infrastructure Engineer or external vendors as needed Document fixes, procedures, and known issues for internal knowledge base Support hardware deployments, upgrades, and routine maintenance Collaborate with Helpdesk and other IT staff to ensure smooth resolution of tickets Person Specification: Essential Skills & Experience At least 3 years experience in a 2nd line support or infrastructure support role Strong knowledge of Microsoft technologies: Windows Server, AD, Group Policy, Office 365 Familiarity with networking fundamentals (DNS, DHCP, TCP/IP) Comfortable working in an onsite environment with physical hardware Excellent problem-solving and communication skills Full UK Driving Licence is essential as offsite support may be required Desirable Skills & Experience Exposure to backup technologies (e.g., Veeam), endpoint protection, or monitoring tools Experience with VMware and Hyper-V virtualisation platforms Experience with Cisco Meraki network solutions Any relevant certifications (e.g., CompTIA (A+,Server+,Network+), Microsoft) Salary & Hours: Salary of £30,000 - £32,000, dependent on experience Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday - all office based Benefits: On-site Working - At our South Court office 23 Days Holiday - Rising to 26 days, plus bank/public holidays Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with experience or relevant job titles of; VMWare, Microsoft Servers, 2nd Line IT Technical Support, IT Systems Engineer, IT Systems Technician, Infrastructure Engineer, Senior IT Engineer, 2nd Line Support Engineer, Network Support, Server Support Technician will also be considered for this role.
Our client, a prominent player in the insurtech sector, is seeking a passionate and skilled Java Software Engineer to join their dynamic team. This permanent role will involve working closely with engineering squads, architects, and platform teams to ensure the company's APIs are well-designed, discoverable, versioned, and aligned with modern integration patterns. The ideal candidate will also guide the adoption of API tooling and platforms such as TIBCO, Apigee, or Azure API Management, enhancing the developer experience both internally and externally. Key Responsibilities: Technical Leadership & API Strategy Define and maintain the organisation's API strategy, including standards for design, documentation, versioning, security, and lifecycle management. Establish and evolve reusable API design patterns, working closely with architects and platform teams. Guide platform adoption and integration of API gateway/orchestration tools (e.g., TIBCO, Apigee, Azure API Management). Support consistent enforcement of API governance policies, authentication mechanisms, and API analytics. Contribute to the long-term roadmap for API enablement, developer tooling, and discoverability. Design, Development & Enablement Design and build Spring Boot-based APIs that are scalable, testable, and well-structured. Lead or support squads in the delivery of high-impact integration solutions across services and platforms. Collaborate on reusable API assets such as SDKs, templates, shared schemas, and common middleware. Implement robust error handling, logging, and observability across services and endpoints. Promote automation of API tests, documentation, contract validation, and pipeline integration. Collaboration & Engineering Maturity Act as a subject matter expert for APIs across squads and tribes, supporting design reviews, peer mentoring, and training. Participate in planning, backlog refinement, and sprint activities as a senior technical voice. Collaborate with architecture, security, and governance teams to align APIs with organisational principles. Contribute to Chapter and Guild forums, raising the bar for API engineering across the organisation. Lead efforts to reduce technical debt, improve platform resilience, and accelerate onboarding for new API consumers. Job Requirements: Technical Expertise Essential: Strong commercial experience building APIs using Java and Spring Boot in a production environment. Deep knowledge of RESTful API design, including best practices for resource modelling, pagination, and error handling. Proven experience with API versioning strategies, backward compatibility, and lifecycle management. Familiarity with OpenAPI/Swagger specifications and API documentation tooling. Solid understanding of API security, including OAuth2, API keys, scopes, JWT, and rate limiting. Strong testing experience, including contract testing, unit, integration, and end-to-end tests. Proficiency with CI/CD pipelines, Git workflows, and infrastructure-as-code concepts. Desirable: Experience with API gateway/orchestration platforms, such as TIBCO, Apigee, or Azure API Management. Experience with asynchronous patterns, such as event-driven architecture or messaging queues (e.g., Kafka, RabbitMQ). Familiarity with containerisation (Docker) and deployment in Kubernetes environments. Exposure to GraphQL and other modern API approaches. Behavioural Competencies Strategic Thinking: Aligns API design and platform tooling with organisational goals and future scalability. Technical Leadership: Mentors engineers, shares best practices, and supports consistent implementation across teams. Collaboration: Works across squads, architecture, and platform areas to unify integration approaches. Communication: Explains complex API design choices clearly to technical and non-technical audiences. Accountability: Takes ownership of engineering quality, platform reliability, and strategic delivery. Continuous Improvement: Identifies opportunities to simplify, standardise, or automate aspects of API delivery. Resilience & Knowledge Sharing: Encourages documentation, reusable assets, and team resilience through shared learning. Benefits: Permanent position with opportunities for career growth Work within a leading insurtech company Access to continuous professional development and training Supportive and collaborative team environment Comprehensive employee benefits package If you are a Java Software Engineer looking for a dynamic role within the insurtech industry, we would love to hear from you. Apply now to join our client's innovative team.
Oct 03, 2025
Full time
Our client, a prominent player in the insurtech sector, is seeking a passionate and skilled Java Software Engineer to join their dynamic team. This permanent role will involve working closely with engineering squads, architects, and platform teams to ensure the company's APIs are well-designed, discoverable, versioned, and aligned with modern integration patterns. The ideal candidate will also guide the adoption of API tooling and platforms such as TIBCO, Apigee, or Azure API Management, enhancing the developer experience both internally and externally. Key Responsibilities: Technical Leadership & API Strategy Define and maintain the organisation's API strategy, including standards for design, documentation, versioning, security, and lifecycle management. Establish and evolve reusable API design patterns, working closely with architects and platform teams. Guide platform adoption and integration of API gateway/orchestration tools (e.g., TIBCO, Apigee, Azure API Management). Support consistent enforcement of API governance policies, authentication mechanisms, and API analytics. Contribute to the long-term roadmap for API enablement, developer tooling, and discoverability. Design, Development & Enablement Design and build Spring Boot-based APIs that are scalable, testable, and well-structured. Lead or support squads in the delivery of high-impact integration solutions across services and platforms. Collaborate on reusable API assets such as SDKs, templates, shared schemas, and common middleware. Implement robust error handling, logging, and observability across services and endpoints. Promote automation of API tests, documentation, contract validation, and pipeline integration. Collaboration & Engineering Maturity Act as a subject matter expert for APIs across squads and tribes, supporting design reviews, peer mentoring, and training. Participate in planning, backlog refinement, and sprint activities as a senior technical voice. Collaborate with architecture, security, and governance teams to align APIs with organisational principles. Contribute to Chapter and Guild forums, raising the bar for API engineering across the organisation. Lead efforts to reduce technical debt, improve platform resilience, and accelerate onboarding for new API consumers. Job Requirements: Technical Expertise Essential: Strong commercial experience building APIs using Java and Spring Boot in a production environment. Deep knowledge of RESTful API design, including best practices for resource modelling, pagination, and error handling. Proven experience with API versioning strategies, backward compatibility, and lifecycle management. Familiarity with OpenAPI/Swagger specifications and API documentation tooling. Solid understanding of API security, including OAuth2, API keys, scopes, JWT, and rate limiting. Strong testing experience, including contract testing, unit, integration, and end-to-end tests. Proficiency with CI/CD pipelines, Git workflows, and infrastructure-as-code concepts. Desirable: Experience with API gateway/orchestration platforms, such as TIBCO, Apigee, or Azure API Management. Experience with asynchronous patterns, such as event-driven architecture or messaging queues (e.g., Kafka, RabbitMQ). Familiarity with containerisation (Docker) and deployment in Kubernetes environments. Exposure to GraphQL and other modern API approaches. Behavioural Competencies Strategic Thinking: Aligns API design and platform tooling with organisational goals and future scalability. Technical Leadership: Mentors engineers, shares best practices, and supports consistent implementation across teams. Collaboration: Works across squads, architecture, and platform areas to unify integration approaches. Communication: Explains complex API design choices clearly to technical and non-technical audiences. Accountability: Takes ownership of engineering quality, platform reliability, and strategic delivery. Continuous Improvement: Identifies opportunities to simplify, standardise, or automate aspects of API delivery. Resilience & Knowledge Sharing: Encourages documentation, reusable assets, and team resilience through shared learning. Benefits: Permanent position with opportunities for career growth Work within a leading insurtech company Access to continuous professional development and training Supportive and collaborative team environment Comprehensive employee benefits package If you are a Java Software Engineer looking for a dynamic role within the insurtech industry, we would love to hear from you. Apply now to join our client's innovative team.
This is a fantastic opportunity for a seasoned professional to contribute to cutting-edge End User Computing (EUC) solutions, with a strong emphasis on Microsoft technologies-particularly Windows 11 and Intune. As part of our senior technical team, you'll play a pivotal role in designing, configuring, and delivering large-scale Modern Workplace solutions. You'll provide expert guidance to both internal teams and external clients, helping shape technical strategies and drive successful implementations. This is a client-facing role, so we're looking for someone with proven experience in engaging with customers and delivering modern management solutions across diverse environments. Key Responsibilities Lead the design and delivery of Windows 11 and modern endpoint solutions for enterprise-scale environments Take full technical ownership of solution components from design through implementation Produce high-quality technical documentation and ensure consistent delivery across consultancy engagements Present confidently to technical audiences and stakeholders Build strong relationships with key stakeholders across Computacenter and client organisations Core Skills & Experience Deep expertise in endpoint technologies: Windows 11, Intune, Autopilot, Entra ID, Active Directory, Entra Connect Strong background in policy creation and deployment within Intune Experience developing and managing test plans Proficient in Scripting (eg, PowerShell) Excellent problem-solving abilities and communication skills Desired Skills Familiarity with traditional Microsoft technologies (eg, Legacy infrastructure or hybrid environments) Relevant certifications across multiple products or vendors People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
Oct 02, 2025
Full time
This is a fantastic opportunity for a seasoned professional to contribute to cutting-edge End User Computing (EUC) solutions, with a strong emphasis on Microsoft technologies-particularly Windows 11 and Intune. As part of our senior technical team, you'll play a pivotal role in designing, configuring, and delivering large-scale Modern Workplace solutions. You'll provide expert guidance to both internal teams and external clients, helping shape technical strategies and drive successful implementations. This is a client-facing role, so we're looking for someone with proven experience in engaging with customers and delivering modern management solutions across diverse environments. Key Responsibilities Lead the design and delivery of Windows 11 and modern endpoint solutions for enterprise-scale environments Take full technical ownership of solution components from design through implementation Produce high-quality technical documentation and ensure consistent delivery across consultancy engagements Present confidently to technical audiences and stakeholders Build strong relationships with key stakeholders across Computacenter and client organisations Core Skills & Experience Deep expertise in endpoint technologies: Windows 11, Intune, Autopilot, Entra ID, Active Directory, Entra Connect Strong background in policy creation and deployment within Intune Experience developing and managing test plans Proficient in Scripting (eg, PowerShell) Excellent problem-solving abilities and communication skills Desired Skills Familiarity with traditional Microsoft technologies (eg, Legacy infrastructure or hybrid environments) Relevant certifications across multiple products or vendors People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
The Senior Cyber Security Architect is a strategic technical leader responsible for designing, implementing, and evolving the organization's enterprise security architecture to protect critical assets, systems, and data. This role partners with senior IT, engineering, and business leaders to define security principles, standards, and roadmaps that align with business objectives while mitigating cyber risk. The Senior Cyber Security Architect serves as the primary subject matter expert on secure architecture design, emerging threats, and security technology evaluation, ensuring the organization is protected against both current and future cyber risks. The Role Security Architecture & Strategy Develop, maintain, and communicate the enterprise security architecture framework, patterns, and standards. Translate business and technical requirements into secure, scalable, and resilient architecture solutions. Define and champion the organization's secure-by-design and zero trust strategies. Align architecture decisions with regulatory requirements, industry best practices, and organizational risk appetite. Solution Design & Governance Provide architecture oversight and guidance for IT and business projects to ensure compliance with security standards. Conduct architecture reviews and threat modeling for new and existing systems, applications, and cloud deployments. Advise on secure integration of on-premises, hybrid, and multi-cloud environments. Collaborate with DevSecOps teams to embed security in the software development lifecycle (SDLC). Technology Evaluation & Innovation Research and assess emerging security technologies, tools, and practices for enterprise adoption. Drive the evaluation, selection, and implementation of security platforms (e.g., IAM, PAM, SIEM, EDR, NDR, CASB). Partner with infrastructure and network teams to enhance security posture without impeding operational efficiency. Risk Management & Compliance Ensure architecture designs meet compliance requirements such as NIST CSF, ISO 27001, DORA, and local data protection regulations. Support security risk assessments and recommend remediation strategies for high-risk findings. Collaborate with governance, risk, and compliance (GRC) teams to maintain audit readiness. Leadership & Influence Serve as a trusted advisor to the CISO, CTO, and senior business leaders on security architecture matters. Mentor junior architects and security engineers, fostering technical excellence and innovation. Represent the organization in external security forums and architecture working groups. The Requirements Progressive experience in cybersecurity, with experience in an architecture leadership role. Deep expertise in security architecture across cloud, application, network, and endpoint domains. Strong knowledge of zero trust principles, secure cloud architecture (AWS, Azure, GCP), and modern identity solutions (IAM, PAM, MFA, SSO). Familiarity with enterprise security frameworks and regulations (e.g., NIST CSF, TOGAF, SABSA, DORA, GDPR). Relevant certifications (e.g., CISSP, CCSP, SABSA, AWS/Azure Security Specialty) strongly preferred. Exceptional communication, stakeholder management, and influencing skills. Bachelor's degree in Computer Science, Information Security, or related field is preferred. At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity. We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please contact your recruiter.
Oct 02, 2025
Full time
The Senior Cyber Security Architect is a strategic technical leader responsible for designing, implementing, and evolving the organization's enterprise security architecture to protect critical assets, systems, and data. This role partners with senior IT, engineering, and business leaders to define security principles, standards, and roadmaps that align with business objectives while mitigating cyber risk. The Senior Cyber Security Architect serves as the primary subject matter expert on secure architecture design, emerging threats, and security technology evaluation, ensuring the organization is protected against both current and future cyber risks. The Role Security Architecture & Strategy Develop, maintain, and communicate the enterprise security architecture framework, patterns, and standards. Translate business and technical requirements into secure, scalable, and resilient architecture solutions. Define and champion the organization's secure-by-design and zero trust strategies. Align architecture decisions with regulatory requirements, industry best practices, and organizational risk appetite. Solution Design & Governance Provide architecture oversight and guidance for IT and business projects to ensure compliance with security standards. Conduct architecture reviews and threat modeling for new and existing systems, applications, and cloud deployments. Advise on secure integration of on-premises, hybrid, and multi-cloud environments. Collaborate with DevSecOps teams to embed security in the software development lifecycle (SDLC). Technology Evaluation & Innovation Research and assess emerging security technologies, tools, and practices for enterprise adoption. Drive the evaluation, selection, and implementation of security platforms (e.g., IAM, PAM, SIEM, EDR, NDR, CASB). Partner with infrastructure and network teams to enhance security posture without impeding operational efficiency. Risk Management & Compliance Ensure architecture designs meet compliance requirements such as NIST CSF, ISO 27001, DORA, and local data protection regulations. Support security risk assessments and recommend remediation strategies for high-risk findings. Collaborate with governance, risk, and compliance (GRC) teams to maintain audit readiness. Leadership & Influence Serve as a trusted advisor to the CISO, CTO, and senior business leaders on security architecture matters. Mentor junior architects and security engineers, fostering technical excellence and innovation. Represent the organization in external security forums and architecture working groups. The Requirements Progressive experience in cybersecurity, with experience in an architecture leadership role. Deep expertise in security architecture across cloud, application, network, and endpoint domains. Strong knowledge of zero trust principles, secure cloud architecture (AWS, Azure, GCP), and modern identity solutions (IAM, PAM, MFA, SSO). Familiarity with enterprise security frameworks and regulations (e.g., NIST CSF, TOGAF, SABSA, DORA, GDPR). Relevant certifications (e.g., CISSP, CCSP, SABSA, AWS/Azure Security Specialty) strongly preferred. Exceptional communication, stakeholder management, and influencing skills. Bachelor's degree in Computer Science, Information Security, or related field is preferred. At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity. We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please contact your recruiter.
