4094 jobs found

Head of IT Service Management Hybrid - 3 Days per Week in Hertfordshire £110,000 - £130,000 + up to 30% bonus + strong benefits We've been retained to hire a Head of IT Service Management into a complex, high-volume, customer-facing environment where service stability and resilience are critical to business performance. Based in Hertfordshire (hybrid), you'll lead end-to-end service management across IT, logistics, fulfilment, and customer operations - owning major incident response, service performance, and continuous improvement at scale. Key responsibilities Lead end-to-end IT service management (incident, problem, change, release, configuration) aligned to ITIL 4 Own major incident management (P1/P2), acting as the senior escalation point with clear executive communication Drive root cause analysis and continuous improvement using service metrics (MTTR, trends, backlog) Oversee IT service delivery, 24/7 support operations, and ITSM tooling Coordinate cyber incident response with internal security teams and external partners Manage third-party suppliers, SLAs, and commercial performance Define and deliver strategy across automation, observability, and AIOps Lead and develop a high-performing team while influencing senior stakeholders Key requirements Proven experience in a Head of IT Service Management / Service Delivery leadership role Strong ITIL 4 expertise and major incident management experience Background in complex, fast-paced environments (ecommerce, retail, logistics or similar) Experience managing suppliers, budgets, and cost optimisation Strong stakeholder engagement skills, including C-suite interaction Data-driven approach with the ability to lead under pressure Desirable Cyber incident response experience ServiceNow, Jira Service Management or similar ITSM tools Exposure to AIOps, observability, automation Advanced ITIL or relevant certifications Package and benefits Base salary £110,000 - £130,000 (DOE) Up to 30% discretionary bonus Up to 7% matched pension Private medical insurance Strong holiday allowance + option to buy more "Work from anywhere" flexibility Additional perks including discounts and wellbeing support This is a high-impact leadership role with real ownership of service performance across a critical, customer-facing operation. Apply now for a confidential discussion. If you've held any of these roles or used these technologies/skills, this role could be a great fit: Head of Service Management, Head of IT Service Delivery, IT Operations Director, Service Delivery Director, ITSM Lead, Major Incident Manager, ServiceNow, Jira Service Management, AIOps, ITIL 4. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate £1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.

Key Account Manager (FMCG) 30,000 + Up to 10% Bonus Hybrid / Flexible Working (Nottingham) We're partnering with a growing consumer business looking to add a commercially focused Key Account Manager to their expanding team. This is a fantastic opportunity for someone with experience across forecourt, convenience, or route to market retail channels who enjoys building customer relationships and driving commercial growth. As the Key Account Manager, you'll take ownership of a portfolio of key customers, working closely with both internal teams and external partners to deliver growth plans, maximise promotional activity, and ensure strong execution across accounts. Key Account Manager Responsibilities: Manage and develop relationships across key forecourt and convenience accounts Create and deliver joint business plans aligned to customer and commercial objectives Lead negotiations around pricing, promotions, and trading agreements Work closely with field sales teams to ensure high standards of execution in store Analyse account performance, identify opportunities for growth, and track ROI across activity Collaborate with internal teams including marketing, category, and supply chain to deliver customer plans What we're looking for: Experience in a Key Account Manager or National Account Executive position Background within convenience, forecourt, FMCG, or related retail channels Strong commercial awareness with experience managing customer profitability Confident negotiation and relationship building skills Ability to work cross functionally in a fast paced environment Highly organised with a proactive and results focused approach Why consider this opportunity? Join a business with ambitious growth plans and strong market presence Opportunity to make a visible impact within the commercial team Collaborative culture with supportive leadership Broad exposure across customer strategy, commercial planning, and execution Package & Benefits: 30,000 basic salary Up to 10% performance related bonus Company pension scheme 25 days holiday plus bank holidays Flexible and hybrid working options Staff discount across products Health & wellbeing support Team events and socials Referral bonus scheme If you're currently working within the convenience or forecourt sector and looking for a new challenge with genuine growth opportunity, I'd be keen to speak with you. BBBH36123

The future is uncertain - unless you're with a company that's always investing in it. That's because at Vision Express, when it comes to sight, we take it seriously. We're confident in our capabilities, thanks to our unmatched technology, countless opportunities for growth and the backing of EssilorLuxottica, a global leader in the eyecare industry. Become one of our pre-registration optometrists and your career can only benefit. We are proud to offer Pre-registration Optometrist Placement in partnership with the College of Optometrists. Our structured placement program provides students with invaluable, practical real-world experience, in a supportive retail environment. Why Choose Vision Express? We're part of EssilorLuxottica, a global leader in cutting-edge eye care and premium eyewear, with an extensive portfolio of brands such as Oakley and Ray-Ban. You'll be backed by a business passionate about quality, innovation, and excellence, giving you confidence in offering your customers the widest range of products. You'll work with world-class technology that keeps you at the forefront of optometry. This includes OCT, visual field analysers, automated refraction, fundus cameras, non-contact tonometry, automated keratometry, and automated phoropters among much else. Being part of both Vision Express and EssilorLuxottica means diverse career paths, excellent training programmes and impressive development opportunities. We're proud of the clinical training we offer. Right now, we have colleagues across the business studying everything from IP and Medical Retina to glaucoma and myopia. You might want to become an Optometrist Store Manager, a Dispensing Optician or support the next generation of Pre-Registration students by becoming a Pre-Reg Supervisor or Pre-Reg Development Tutor. Every step you take comes with fascinating challenges and great rewards. Life outside the test room is very important to us. You can get involved in the OneSight EssilorLuxottica Foundation, helping our mission to eliminate uncorrected poor vision in countries across the world, in one generation. What to expect from your Pre-registration Optomtrist Placement? Practical experience in a busy optical practice, collaborating with experienced optometrists and dispensing opticians. Hands-on patient care, refining your clinical skills in real consultations. Mentoring from knowledgeable optometrists to guide you through your placement journey. Exposure to a wide range of eye conditions and treatment pathways to enhance your clinical knowledge. Access to modern technology and techniques that gives you an experience of innovative optical equipment and industry best practices. Opportunity to progress on to our newly qualified support programme once you have completed your degree. Our people always have and always will be our greatest asset. Our values reflect this - we care about our people and like to show it. We offer an extensive range of benefits that shows our appreciation for your contribution to the team and the business. Our Benefits 33 days' annual leave including bank holidays - this increases with length of service. Free annual eyewear & discounts for your family & friends Sales and performance-based bonus & incentives Private medical cover Life Assurance Competitive pension Coverage of your professional fees Additional benefits We offer an impressive range of additional benefits: Lifestyle benefits, such as Gymflex, dining cards, discounted travel, experience days and discounted bicycles through our cycle to work scheme. Access to a company-wide eye care professional community, where you can share knowledge and collaborate via internal channels. Access to world-leading technology and flexible working environments. Access to Leonardo - EssilorLuxottica's learning platform. Ongoing CPD and personal development opportunities. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. Join us and we'll help you unlock your full potential, every step of the way.

Store Manager Harrogate Salary up to 45,000 plus excellent bonus and benefits We're on the hunt for a passionate and driven Store Manager to lead a fantastic team in Harrogate. This role it's your chance to bring energy, style, and leadership to a thriving store where customer experience is everything. As Store Manager, you'll be the heartbeat of the store, leading from the front, inspiring your team, and making every day a success. What You'll Be Doing: Oversee daily store operations, maintaining high standards in visual merchandising, stock presentation, and store upkeep. Manage inventory, deliveries, stock control, and product availability. Ensure compliance with company policies and health & safety regulations. Lead the team to deliver exceptional, personalised customer service and build strong client relationships to drive repeat business. Handle customer enquiries and resolve issues to maintain a positive brand experience. Foster a positive, collaborative team culture. Drive sales performance by achieving KPIs through effective leadership and sales initiatives. Monitor store performance, using data-driven insights to maximise profitability while managing budgets, expenses, and stock shrinkage. What We're Looking For: Experienced retail manager with a successful track record in premium, design-led, or lifestyle retail. Strong leadership skills with the ability to inspire, develop, and manage a team. Commercially savvy, with a focus on driving sales and managing budgets. Passion for delivering exceptional customer experiences. Excellent organisational, communication, and problem-solving skills. Knowledge or passion for interiors and homewares a plus. Flexible and adaptable, comfortable working weekends and busy periods. What You'll Get: A competitive salary up to 45,000 plus a brilliant package. Amazing company benefits. Fantastic opportunities for career progression If you are a service focused Store Manager who's ready to bring some creativity to Harrogate, we'd love to hear from you! Apply now with your most up-to-date CV and start your next exciting chapter as a Store Manager. BBBH36185

This Is Not a Steady-State Role. A well-established, much-loved British organisation is at an inflection point. The brand is strong, the audience passionate, and the physical network extensive and now is the moment to unlock the next chapter of growth. That's the mandate. The incoming Director of Sales & Marketing joins the Senior Leadership Team with full ownership of sales, marketing, digital, brand, content, PR, partnerships and revenue, and a clear brief to build and deliver the growth strategy that gets this organisation to where it needs to be. The Opportunity You'll lead a multi-disciplinary team of circa 35 people and hold a significant marketing budget, with accountability for every major revenue stream. You won't just be executing a plan. you'll be shaping it alongside a truly collaborative SLT that's energised and ready to move. Key priorities: Build and execute an integrated sales and marketing strategy that drives growth beyond the traditional customer base Improve acquisition and retention performance Maximise the customer base and yield through smarter pricing and channel strategy Elevate the digital experience; website, booking platform, paid acquisition Champion AI-enabled marketing to improve efficiency, content and insight Lead, develop and future-proof a talented team Who We're Looking For A commercially sharp, digitally-fluent senior marketing leader who's delivered measurable growth in a complex, customer-focused organisation. You bring strategic clarity and the operational grip to execute. You're energised by transformation, not intimidated by it. You'll need: A strong track record of driving sales and growth through integrated marketing Experience leading large, multi-disciplinary teams Commercial acumen and confidence owning P&L-linked outcomes Digital depth; particularly across acquisition, e-commerce and data The gravitas to operate at SLT level and influence across a business Behaviours that matter: high urgency, genuinely collaborative, comfortable at both strategic and operational levels, and motivated by customer and community, not just commercial metrics. Location Coventry-based (hybrid - 2x days office based) , with travel across a national site network. Candidates should be within commutable distance or open to relocation. Interested? This search is being managed exclusively by Big Red Recruitment. All applications are handled in the strictest confidence. Permanent opportunity Base salary up to £120,000 Benefits: Company car, 9% pension, 28 days holiday allowance + Bank Holidays and buy/sell scheme, life cover. We are an equal opportunity recruitment company. This means we welcome applications from all suitably qualified people regardless of race, sex, disability, religion, sexual orientation or age. We are particularly invested in Neurodiversity inclusion and offer reasonable adjustments in the interview process. Reasonable adjustments are changes that we can make in the interview process if your disability puts you at a disadvantage compared with others who are not disabled. If you would benefit from a reasonable adjustment in your interview process, please call or email one of our recruiters.

Location: Paisley, Glasgow Pay Rate: 15.00 per hour (approx. 29,250 per annum based on 37.5 hours per week) Working Hours: Monday to Friday, 9:00am - 5:30pm Work Pattern: Hybrid - 2 days working from home following approximately 6 weeks of onsite training Parking: On-site parking available Start Date: As soon as possible Contract Type: Minimum 6-month temporary contract (with potential for extension) Role Overview A global organisation and industry leader is seeking a Customer & Sales Support Coordinator to join its growing team. This role plays a key part in supporting day-to-day customer operations, including order processing, quotation preparation, and handling a range of telephone and email enquiries. You will also provide support to internal teams and assist with technical queries, ensuring a consistently high level of customer service across all interactions. Key Responsibilities Process customer orders accurately and efficiently Prepare and issue quotations in line with customer requirements Respond to customer enquiries via telephone and email in a timely manner Provide administrative and technical support to sales and customer service teams Maintain accurate records using SAP, CRM, or similar systems Manage multiple tasks effectively while working under pressure Build and maintain strong relationships with both internal stakeholders and external customers Skills & Experience Required Previous experience in a customer support or administrative role Familiarity with SAP, CRM, or similar business systems Strong communication skills, both written and verbal Excellent interpersonal skills with the ability to build relationships at all levels Highly organised with strong prioritisation skills Detail-focused with a commitment to accuracy in a fast-paced environment Demonstrated commitment to delivering excellent customer service

Catering Bar Assistant Location : London - Bedford Square Department: Catering Reporting to: Bar Manager Starting Date: As soon as possible Contract Type: Permanent Hours of work: Full-time; 35hours per week. Working 5 days per week (Monday to Saturday) on rota basis. Shifts are typically between 7am to 9pm, or later if required. The Architectural Association was founded in 1847, opening as a day school in 1901. The AA is committed to public benefit attained by the learning, teaching, discussion and promotion of architecture. The School is recognised as a worldwide leader in architectural education, with graduates that include many of the world's leading architects, scholars, critics and educators. The academic and professional programmes of study at undergraduate and postgraduate levels, up to and including doctoral level, are validated by external professional and academic bodies. The AA campus is located in historic 18th century Bedford Square in London with a 350 acre woodland setting in Hooke Park in Dorset. The AA has an annual revenue of £18 million, a student body of 1000 students, 200 faculty, 90 staff, 6,500 members and thousands of visitors that come to engage with the most relevant debates in architecture today. Role Overview This is a customer-facing role within the bar and catering team. You will serve food and drinks, support events across the school and assist in the kitchen when needed. Main Responsibilities Serve hot and cold drinks, food and alcohol soft cold and hot drinks, food and alcohol Provide a friendly and approachable service to students, staff and visitors Handle payments accurately Prepare coffee using a manual machine, including milk texturing and basic machine maintenance to Standard Operating Procedures. Support and restock bar supplies, fridges and shelves. Receive and store deliveries correctly across stock rooms Keep all food and beverage areas clean, organised and well maintained. Support the setup, service and closing down of private functions and school events. Assist and support the kitchen team in the dining room when required Maintain cleanliness across the bar and service areas including FMB, BMR and Bar Follow food safety and health and safety requirements at all times The above list of job duties is not exclusive or exhaustive, and the post holder will be required to undertake such tasks as may reasonably be expected within the scope and grading of the post. All staff must: Comply with all legislative and regulatory requirements (e.g. Finance, HR, Health & Safety) Adhere to the requirements set out in the AA Code of Behavioural Expectations and other institutional policies. Person Specification Skills Strong customer service and communication skills Good numeracy skills for handling payments Ability to work under pressure while maintaining a positive attitude Strong attention to detail Ability to multitask in a busy environment Problem solving and ability to use initiative Experience Previous experience in a bar, café or customer facing role Experience preparing coffee using a manual machine Experience handling stock, deliveries or event setup is desirable Qualifications and training Basic food safety knowledge Willing to complete further health and safety training Attributes Flexible and able to adapt to changing priorities Positive and proactive approach to work Works well as part of a team and supports colleagues Maintains a professional and respectful approach with colleagues, students and visitors Communicates clearly and calmly, even under pressure Creative thinking and problem-solving are essential skills for AA employees. Ideal candidates will be high-energy individuals and team players. What we offer: We offer a wide range of staff benefits, including up to 40 days' leave per annum, in addition to Bank Holiday, a defined pension scheme, season ticket loans and access to professional development opportunities. You will also be able to take part and be involved in a creative and unique teaching environment, where the students display their amazing work with various on-site exhibitions, public programmes and lectures. Our Bedford Square campus is based just a 5-minute walk from Tottenham Court Road station, right in the heart of Central London. How to Apply: Please email the below documents to by the closing date of 10th June 2026 stating the job title in the subject heading. • AA Application Form • Cover Letter / Email highlighting why you feel you are the right person for the role. This should be no more than two-pages • Full CV We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Interviews will be held the week commencing on 15th June 2026. We are committed to creating an inclusive culture where all members of our community are supported to thrive. Whilst all applicants will be judged on merit alone, we particularly welcome applications from groups currently underrepresented within our working community. Reasonable adjustments are available for interviews and workplaces. Please note that it will not be possible for the AA School to issue a Certificate of Sponsorship for successful candidates. Therefore, the appointed candidate will need to be eligible to work in the UK for the duration of their employment with the AA School, in accordance with the Immigration, Asylum and Nationality Act 2006. Thank you for your interest in the AA and this role. Please visit the AA website to complete the AA Application Form as part of your application.

Summary £15.45 - £15.95 per hour 35 hour contract shifts 5am - 11pm 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're reliable, organised and ready to go far. Just like you. As a Retail Shift Manager at Lidl, you'll help us maintain our high standards day after day. From motivating your team to taking responsibility for the shop floor, you'll keep our store running like clockwork, thriving in a fast-paced and challenging environment. You'll also reap the rewards of your hard work, enjoying the responsibility to prove yourself as a leader and find your footing for future success. In return, we'll give you a competitive hourly pay rate based on equal opportunity and pay structures, plus an extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. What you'll do Motivate and support your team, learning from our Leadership and Company Principles Swiftly solve problems and delegate tasks Create an environment where your colleagues can succeed alongside you Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly Give our customers the very best experience every time they visit your store What you'll need Experience leading a team to achieve targets in a bustling, fast-paced environment The ability to effectively delegate tasks and motivate your team Patience and a friendly manner with the ability to keep calm in any situation Passion to thrive as a key part of the Store Team A proactive and encouraging approach to help your colleagues develop themselves and store operations What you'll receive 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Pension scheme Long service awards Plus, more of the perks you deserve Thinking of using AI to help with your application? AI tools (e.g. Chat GTP, Gemini) can help you get started and prepared for your interview but remember that our team can easily spot AI-generated responses. The applications that stand out most are the ones that feel genuine and reflect your unique self. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.

Regional Manager Retail Oxford / Swindon / Reading 65,000 to 70,000 + car + excellent bonus + benefits Zachary Daniels are recruiting for a Regional Manager to join a well-established, high street retail business with a strong UK presence. We are looking for a proven multi-site retail leader to oversee a portfolio of stores across the Oxford, Swindon and Reading region . You will lead Store Managers, drive sales and service, improve standards and build a positive, high-performing culture across your area. This is a great opportunity for an experienced Area Manager, Regional Manager who enjoys being visible in stores, developing people and having real ownership of their region. What you'll be doing Leading and developing Store Managers across a regional store portfolio Driving sales, KPI performance, service standards and profitability Coaching teams and building strong succession plans Ensuring stores are commercially focused, operationally strong and legally compliant Supporting change, new initiatives and continuous improvement across the region Creating a positive, customer-focused culture across your stores What we're looking for Experience in an Area Manager, Regional Manager role Background managing multiple high street, customer-facing stores Strong commercial awareness and a track record of improving performance Passion for coaching, people development and customer service Confident leadership style with the ability to influence and engage teams Experience managing around 20+ stores would be highly desirable The package 65,000 to 70,000 basic salary Company car Fantastic Bonuses Excellent benefits package Opportunity to join a respected UK retail brand Autonomy, responsibility and genuine scope to make an impact Apply today with your most up-to-date CV to be considered. BBBH36188

Key Account Manager - Data Centres / UPS Systems Location: Field-based (UK-wide, with head office in Hertfordshire) Salary: Competitive + Bonus + Car Allowance + Benefits Are you an experienced Key Account Manager or Sales professional with a background in UPS systems, power electronics, or data centre infrastructure? An established global technology business is seeking a Key Account Manager to join their growing power and data centre solutions division. This is an excellent opportunity to manage a substantial portfolio of existing customers across the UK and Europe, providing strategic account management, technical support, and commercial leadership across mission-critical markets. As Key Account Manager - Data Centres / UPS Systems, you will: Take full ownership of a large portfolio of existing customers within the data centre and critical power sectors. Maintain and strengthen long-term relationships with major accounts, ensuring a high level of customer satisfaction and retention. Identify new opportunities for growth within existing customers by introducing additional products and services such as UPS systems, cooling solutions, PDUs, and data racks. Work closely with internal engineering, technical, and service teams to ensure seamless delivery of complex projects and system upgrades. Understand each client's operational requirements, providing tailored technical and commercial solutions that add value. Prepare account development plans, forecasts, and performance reports to support business objectives. Collaborate with channel partners, distributors, and contractors to ensure customers receive full project and aftersales support. Represent the company at client meetings, trade events, and industry forums to strengthen brand presence and awareness. Key Skills Required for this Key Account Manager - Data Centres / UPS System job: Extensive experience in account management, business development, or technical sales within UPS systems, power electronics, or data centre infrastructure. Proven success in managing and growing large customer portfolios within data centres, telecoms, or other mission-critical environments. Strong technical understanding of UPS, DC power, and cooling systems. Excellent relationship-building and communication skills, with a customer-first approach. Self-motivated, proactive, and commercially focused, capable of working independently. Full UK driving licence and willingness to travel extensively across the UK. This is a fantastic opportunity to join a global business that is investing heavily in growth across the UK data centre market. You'll be responsible for nurturing key customer relationships, driving account growth, and contributing to the success of a leading power solutions provider. To apply for this Key Account Manager - Data Centres / UPS Systems role, please send your CV to (url removed) Or call (phone number removed) / (phone number removed) for more information.

Area Manager Fast Paced Retail 60,000 - 65,000 We have a fantastic position for an Area Manager for a well-known large format retailer in the UK. This is an exciting opportunity to join a rapidly changing business where you will have the autonomy and freedom to drive your area forward! The successful Area Manager will be responsible for leading a high number of stores across your geographical patch, delivering a strong financial performance and exceptional levels of customer service across the board. Culture fit is extremely important to our client's business. Successful candidates must have a forward thinking and dynamic leadership style with outgoing and upbeat personality that would be able engage a large number of colleagues across the area. Our new Area Manager is going to inspire the team, develop Store Managers to deliver a memorable in store experience, engage with colleagues at all levels and lead by example. You will create fantastic in store visuals and make the store a real go to destination for a fantastic shopping experience. The Role As an Area Manager you will lead your stores in all areas of service excellence, deliver KPI's in line with the business objectives and ensure you are leading and motivating your teams to deliver across your area. Creating a positive and engaging working environment within your sites High standards in all key areas Setting clear expectations in service, standards and operations Managing profit and loss, budgets, sales forecasting and various other key performance indicators Liaising and networking with head office, ensuring relationships are established with all key stakeholders Driving compliance, health & safety to adhere to all policies and procedures Supporting with company events, local marketing and sharing successes The new Area Manager is going to deliver results and performances in large format stores, have the ability to ensure leaders are ready to deliver standards via their teams and also work on projects with the senior leaders in the business. A passion for delivering great standards, service and an engaged team is an absolute must! this role will come with a great challenge, an opportunity to make an impact and the chance to make a real name for yourself as they grow and develop! The Package Basic salary between 60,000 - 65,000 plus a company car allowance, generous holidays and a strong benefits package. BBBH36187

About Archangel Lightworks At Archangel Lightworks, we are revolutionising global communication with our Optical Ground Stations . By enabling ultra-high bandwidth data transfer for space applications, we are driving the future of high-speed, low-latency connectivity. Our systems are at the forefront of innovation, and we are looking for a talented Cloud Systems Engineer to support the cloud software that bridges our Optical Ground Stations with operational systems and external partners. If you are passionate about space, laser communication, cloud software, systems engineering, and integrating complex technologies, we'd love to hear from you! Role Overview As a Cloud Systems Engineer, you will play a critical role in supporting the specification, design, integration, and test of cloud-based software and interfaces that enable seamless operations and communications for our Optical Ground Stations. This role involves working closely with internal engineering teams, external partners, and customers to ensure the cloud software systems support operational needs and enables smooth integration with partner systems. You will be responsible for defining system requirements, designing architecture, ensuring robust integration, and supporting the deployment and maintenance of cloud-based services. Additionally, you will be responsible for leading a small team, planning sprints, and coordinating activities to ensure timely and successful project delivery. This is a cross-functional role that bridges software, systems engineering, and operational workflows. Key Responsibilities Define and document system-level requirements for cloud-based software supporting the operation of Optical Ground Stations. Design scalable, secure, and reliable system architectures and manage APIs, ensuring scalability, security, and operational reliability. Serve as the primary technical point of contact for integration partners, providing guidance and support. Plan and execute system integration, testing and initial operations to validate system functionality and ensure interoperability. Lead sprint planning, manage Agile workflows, and ensure timely delivery of team tasks. Develop and maintain system documentation, including user manuals, API specs, and operational procedures. As a senior engineer, you will; Lead significant projects/developments/parts of the system (e.g., major subsystem for satellite link, ground station integration). Demonstrate strong architecture/design skills; tackles ambiguous technical challenges. Mentor mid-level/junior engineers; influences technical decisions and best practices. Communicate effectively with leadership and external stakeholders. Proactively seek opportunities for growth, staying abreast of the state-of-the-art, driving innovation based on new developments and embodying the value of curiosity. Support deployment and operation of the system Generate and capture intellectual property Requirements Essential: Bachelor's or Master's degree in Systems Engineering, Software Engineering, Computer Science, or a related field. 5+ years of experience in systems engineering, software development, or cloud-based system development. Understanding of systems engineering standards and processes (e.g. MBSE SysML), and associated tool support (e.g. Enterprise Architect) Understanding of cloud platforms (e.g., AWS, Azure, GCP) and their associated services (e.g., compute, storage, networking, APIs). Experience with API design, development, and documentation, including RESTful APIs and gRPC. Experience with system integration and testing, especially for cloud based applications. Understanding of system security principles, including encryption, authentication, and secure data transfer. Strong problem-solving and troubleshooting skills. Excellent communication and interpersonal skills, with the ability to collaborate across multiple disciplines and with external partners. Desirable : Experience with satellite communication systems, optical ground stations, or related technologies. Familiarity with networking protocols and distributed systems (e.g., TCP/IP, HTTP, MQTT) and data serialization formats (e.g., JSON, Protobuf). Experience with automated testing frameworks and CI/CD pipelines. Proficiency in programming languages such as Python for system integration and scripting. Experience with Kubernetes, Docker, or other containerization and orchestration tools. Knowledge of data visualization tools and techniques for operational monitoring and analysis. Familiarity with DevOps practices, including infrastructure-as-code (e.g., Terraform, CloudFormation). What We Offer Competitive salary and benefits package. The opportunity to work on cutting-edge technologies in space and optical communication. A dynamic, innovative, and collaborative work environment. Opportunities for professional growth and career development. Flexible working arrangements to support work-life balance. Team socials and events

Bedfordshire, East of England Board level finance role Part of a growing UK manufacturing business About Our Client Our client is a well-established small manufacturing business specialising in high-quality products for industrial and commercial applications. With a strong reputation for quality, and customer service, they are entering an exciting phase of strategic and operational development that the Finance Director will play a key role in supporting. Job Description This role will be pivotal in shaping the financial strategy of the business, driving performance, and supporting sustainable growth. The successful candidate will provide clear financial leadership, robust reporting, and insightful analysis to inform key business decisions. Lead and manage the finance function, ensuring accurate and timely financial reporting Develop and execute financial strategy aligned with business objectives Provide strategic financial insight and guidance to the Managing Director and Board Oversee budgeting, forecasting, and cash flow management Drive cost control initiatives and margin improvement across the business Ensure compliance with statutory requirements, audits, and tax regulations Support operational teams with financial analysis and performance metrics Evaluate investment opportunities, capital expenditure, and ROI Manage relationships with external stakeholders including auditors, banks, and advisors Develop and mentor the finance team to enhance capability and performance The Successful Applicant We are looking for an experienced, qualified Finance Director (ACA, ACCA, CIMA or equivalent) who wants to be highly visible and have impact on the business growth and development. You will bring a proven track record in senior finance leadership, ideally within manufacturing, along with the commercial edge to influence at board level. Experience in SME environments is key, as is the ability to operate both strategically and also be hands-on when needed. This is a visible, on-site role in a close-knit team. We are looking for someone approachable, engaging and naturally collaborative. A Finance Director who enjoys getting out into the business, building relationships with operations, and really understanding how things work in all areas of the business. You will be proactive and curious to understand all areas of the business and deputise for the MD if required. Above all, you'll bring a pragmatic, solutions-focused mindset, with high levels of integrity/professionalism and the leadership skills to support and develop a small team. What's on Offer Six Figure Package This will be an onsite role

Payroll Officer, Chichester, Contract, Hybrid, £27-28,500 + Benefits The Role In this role, you'll provide efficient, accurate and customer-focused support across payroll and pensions services. You'll manage a broad range of administrative and processing tasks, respond to customer enquiries, maintain essential records and contribute to the smooth delivery of specialist services. Working closely with the Team Leader, you'll also handle more complex or technical matters, check the quality of work completed within the team and play an active role in improving processes and systems. This is a hybrid position working in the office 1 or 2 days per week. What Makes This Opportunity Stand Out You'll be at the heart of essential services. Your work will support schools and council employees, ensuring reliable payroll services that staff depend on every day. You'll join a culture built on strong values. Trust & Support, Customer Centred, Honest & Realistic- values that create a genuinely supportive and people-focused workplace. You'll grow specialist expertise. You'll be supported to deepen your technical knowledge in payroll and pensions and develop valuable subject matter skills. You'll work with collaborative, knowledgeable teams. You'll contribute alongside HR & OD colleagues and technical specialists, with opportunities to learn, share expertise and make a real impact. Your Impact In this role, you'll ensure accurate payroll processing, provide clear guidance to customers and help maintain the smooth running of payroll and pensions operations. You'll use your technical understanding to resolve queries, support colleagues, monitor quality and suggest improvements. Through your work, payroll services will remain efficient, compliant and consistently customer-centred. About You You're someone who is detail-focused, customer-centred and confident working with technical information. You bring: Prior knowledge of payroll and pensions- experience in processing and an understanding of relevant regulations. Strong numeracy, accuracy and problem-solving skills - able to work methodically, interpret information and make sound financial calculations. Excellent written and verbal communication - skilled at explaining complex information clearly to colleagues, managers and customers. Good IT capability - confident using Word, Excel and large payroll systems such as SAP or similar. Effective planning and prioritisation - able to organise your workload and meet deadlines in a busy, high-volume environment. A commitment to continuous improvement - proactive in enhancing processes and supporting others to develop their understanding.Above all, you're committed to delivering an accurate, reliable and customer-centred payroll service. Why Join Us Competitive package including pension schemeGenerous annual leave with options to purchase additional daysFlexible working arrangementsVolunteering opportunitiesTraining, development, coaching and mentoringRetail, leisure and gym discountsStaff networks and recognition schemesHealth and wellbeing support, including Employee Assistance Programme and optional health plans #

Data Analyst - South Coast (Hampshire area) - On-site (5 days) - SQL / BigQuery - GCP - Salary up to £40,000 This fast-growing, mission-led technology company is at an exciting stage of its journey. Founded within the last few years and backed by external investment, the business has scaled rapidly to around 25 employees and now processes tens of millions per year in subscription revenue. Data plays a critical role in the company's next phase of growth. Core reporting has already been established, but the business is now looking to bring this capability fully in-house by hiring its first dedicated Data Analyst. This is a chance to take real ownership, get deep into the data, and directly influence commercial decisions around revenue, retention and operations. You'll work closely with a founder and senior stakeholders in a collaborative, hands-on environment where good data genuinely drives change. For the right person, there is clear long-term progression as the company continues to grow internationally. You will work with: A founder-level hiring manager Senior stakeholders across Finance and Operations A close-knit, growing tech and commercial team What the role involves: Querying large datasets using SQL / BigQuery Building and maintaining dashboards and reports (Looker preferred) Analysing recurring revenue, renewals, lapsed payments and customer plans Identifying trends, inefficiencies and opportunities for improvement Supporting stakeholders with accurate, actionable insights Acting as the internal owner of data and reporting Benefits: Modern, high-quality office environment High autonomy and visibility from day one Opportunity to grow with the business into future leadership roles Join a purpose-driven company making a real-world impact Key experience: Strong experience with SQL and Google BigQuery Data visualisation experience (Looker ideal) Comfortable working with large, complex datasets Python experience beneficial but not essential Curious, proactive mindset; happy to get into the detail Interested? This is a standout opportunity to step into a high-impact data role at an early stage, with room to grow as the business scales. Apply now or send your CV directly!

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do: Technical Mentorship: Act as the technical lead engineers working cross-functionally in an agile environment; act as a top-notch coder and expert in the domain, capable of deep diving into details of components and features, uplifting capability and shaping engineering maturity across the Domain. Architecture Partnership: Define and guide the technical architecture for complex, high impact data products and platforms. Manage Solution Architects and act as the natural bridge between Data Engineering and Data Architecture as well as colleagues in wider Technology. Standards Setting: Establish engineering patterns, coding standards, and best practices adopted across multiple squads. Design & Innovation: Translate sophisticated business and technical requirements into scalable, cloud native data solutions. Able to create and build frameworks to support CI/CD pipelines and future capability; drive adoption of new tools, technologies, and engineering approaches that support a cloud-agnostic, AI-ready future Assurance & Excellence: Embed rigorous validation, profiling, reconciliation, and automated testing into all engineering work; lead monitoring, observability, and performance optimisation to ensure resilient, reliable data products. Strategic Influence: Partner with architects, product leaders, and senior stakeholders to shape roadmaps and platform direction. Work collaboratively with your Principal Engineer peers to ensure consistent and joined-up approaches to our biggest priorities and challenges. Communicating in both deeply technical and plain and simple terms. What you'll bring: Technical Mastery: Deep expertise in cloud data engineering, distributed processing, and enterprise-scale data architecture. Excellent GCP/Python and/or Node JS 8+ knowledge, and CI/CD experience (ideally with Jenkins). Advanced SQL: Master-level proficiency in SQL (ideally BigQuery ), with strong optimisation and performance-tuning skills. Experience following coding standards and performing peer code reviews. Data Modelling & Insight: Strong capability in designing intuitive, scalable data models and semantic layers aligned to business meaning; skilled in advanced data profiling, anomaly detection, and statistical reasoning to ensure data integrity. Collaboration: Able to influence senior stakeholders, simplify complex concepts, and build strong cross-functional relationships. Technical Leadership: Expert in data quality frameworks, governance standards, and secure handling of sensitive data; connects engineering choices to long-term platform strategy, organisational goals, and future scalability. Understanding: Uses deep business context within the specific Domain to shape proactive, value-driven engineering decisions; also equipped with first-class communication skills, able to grasp very complex data principles and processes, and decipher them in order to walk non-experts through them and gain support. Team overview: Our vision is to enable Sky's growth ambitions though Data and AI: deepening customer relationships, optimising commercial performance, and enhancing operational efficiency. Our Principal Engineers work within Domains and manage our Solution Architects. With top-notch skills, they act as our Technical Leads, setting and improving standards across the team and helping to raise the bar on what's possible. As a senior role, they're also our bridge into wider teams such as Architecture and Technology, ensuring we work together in harmony in pursuit of our data strategy. Our Residential Products Domain is part of the Customer Directorate within Sky Data. It's where we build and maintain data products and data assets for Sky's Connectivity business - including Sky Broadband and Sky Mobile - as well as Sky TV and Sky Protect. We work within the Value Streams, as part of cross-functional teams driving exciting roadmaps; we also support broader work where we help to transform how things get done. That means we're at the heart of the action, supporting and working on the products that keep our customers connected and protected, and which directly drive their Sky experience. Whether we're helping to create magic on screen via the products people watch or using data and AI to improve how our business is set up behind the scenes, one thing's for sure - this is a winning team that collaborates across Sky to make a genuine difference. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work: Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial injustice and setting ambitious targets for representation at Sky. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley:" Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing" Broadway "and South Ealing tube stations." There's "also plenty of bike shelters and showers." On campus," you'll "find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Housing Enforcement Lead Stoke-On-Trent Hybrid Working Rate - £40ph IR35 Status: Inside IR35 Initial Contract Length: 5 Months Start Date: ASAP Working Hours: 37 Hours - 9am-5:30pm Role Summary An exciting opportunity has arisen for an experienced Housing professional to join a Local Authority client as a Housing Enforcement Lead within the Housing & Vulnerability team. The successful candidate will play a key role in leading officers, managing complex enforcement cases, driving service improvement, and ensuring compliance with relevant housing legislation and council policies. What you will do as a Housing Enforcement Lead Lead and support the day-to-day operational management of the Housing & Vulnerability team Manage and oversee complex private sector housing and renters' rights enforcement cases Develop and implement operational procedures, guidance notes, and service improvements Prepare reports, witness statements, and legal documentation relating to enforcement action and appeals Assist with external funding bids and delivery of funded housing initiatives Respond to complaints, appeals, and escalated customer issues in line with council policy What you will need as a Housing Enforcement Lead Strong experience within Private Sector Housing and Housing Enforcement Detailed understanding of HHSRS, HMO Licensing, Fire Safety legislation, and Renters' Rights Experience managing complex enforcement investigations and legal proceedings Proven leadership or supervisory experience within a housing or regulatory environment Ability to mentor, train, and support officers within a high-performing team What's on offer Flexible hybrid working arrangements Opportunity to lead on high-profile housing enforcement and regulatory initiatives Supportive local authority environment focused on innovation and service improvement Apply now or contact the consultant to discuss this Housing Enforcement Lead opportunity in more detail

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do: Technical Mentorship: Act as the technical lead engineers working cross-functionally in an agile environment; act as a top-notch coder and expert in the domain, capable of deep diving into details of components and features, uplifting capability and shaping engineering maturity across the Domain. Architecture Partnership: Define and guide the technical architecture for complex, high impact data products and platforms. Manage Solution Architects and act as the natural bridge between Data Engineering and Data Architecture as well as colleagues in wider Technology. Standards Setting: Establish engineering patterns, coding standards, and best practices adopted across multiple squads. Design & Innovation: Translate sophisticated business and technical requirements into scalable, cloud native data solutions. Able to create and build frameworks to support CI/CD pipelines and future capability; drive adoption of new tools, technologies, and engineering approaches that support a cloud-agnostic, AI-ready future Assurance & Excellence: Embed rigorous validation, profiling, reconciliation, and automated testing into all engineering work; lead monitoring, observability, and performance optimisation to ensure resilient, reliable data products. Strategic Influence: Partner with architects, product leaders, and senior stakeholders to shape roadmaps and platform direction. Work collaboratively with your Principal Engineer peers to ensure consistent and joined-up approaches to our biggest priorities and challenges. Communicating in both deeply technical and plain and simple terms. What you'll bring: Technical Mastery: Deep expertise in cloud data engineering, distributed processing, and enterprise-scale data architecture. Excellent GCP/Python and/or Node JS 8+ knowledge, and CI/CD experience (ideally with Jenkins). Advanced SQL: Master-level proficiency in SQL (ideally BigQuery ), with strong optimisation and performance-tuning skills. Experience following coding standards and performing peer code reviews. Data Modelling & Insight: Strong capability in designing intuitive, scalable data models and semantic layers aligned to business meaning; skilled in advanced data profiling, anomaly detection, and statistical reasoning to ensure data integrity. Collaboration: Able to influence senior stakeholders, simplify complex concepts, and build strong cross-functional relationships. Technical Leadership: Expert in data quality frameworks, governance standards, and secure handling of sensitive data; connects engineering choices to long-term platform strategy, organisational goals, and future scalability. Understanding: Uses deep business context within the specific Domain to shape proactive, value-driven engineering decisions; also equipped with first-class communication skills, able to grasp very complex data principles and processes, and decipher them in order to walk non-experts through them and gain support. Team overview: Our vision is to enable Sky's growth ambitions though Data and AI: deepening customer relationships, optimising commercial performance, and enhancing operational efficiency. Our Principal Engineers work within Domains and manage our Solution Architects. With top-notch skills, they act as our Technical Leads, setting and improving standards across the team and helping to raise the bar on what's possible. As a senior role, they're also our bridge into wider teams such as Architecture and Technology, ensuring we work together in harmony in pursuit of our data strategy. Our Residential Products Domain is part of the Customer Directorate within Sky Data. It's where we build and maintain data products and data assets for Sky's Connectivity business - including Sky Broadband and Sky Mobile - as well as Sky TV and Sky Protect. We work within the Value Streams, as part of cross-functional teams driving exciting roadmaps; we also support broader work where we help to transform how things get done. That means we're at the heart of the action, supporting and working on the products that keep our customers connected and protected, and which directly drive their Sky experience. Whether we're helping to create magic on screen via the products people watch or using data and AI to improve how our business is set up behind the scenes, one thing's for sure - this is a winning team that collaborates across Sky to make a genuine difference. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work: Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial injustice and setting ambitious targets for representation at Sky. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley:" Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing" Broadway "and South Ealing tube stations." There's "also plenty of bike shelters and showers." On campus," you'll "find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Join Our Client's Team as a Business Support Officer! Are you ready to make a difference in public service? Our client, the Office of the Police, Fire and Crime Commissioner (OPFCC), is looking for a dedicated and dynamic Business Support Officer to join their team in Stafford. This is a fantastic temporary opportunity with an hourly rate of £16.90, offering 37 hours per week for a period of 12 months . Why You Should Apply: Be part of a vibrant and impactful organization dedicated to public safety and community service.Work in a supportive and flexible environment that encourages personal and professional growth.Engage in diverse responsibilities that will keep your work exciting and fulfilling. Role Purpose: As a Business Support Officer, you will play a vital role in providing comprehensive business support to ensure the effective governance of the OPFCC. You will manage strategic meetings, provide executive assistance to the leadership team, and maintain essential communication with internal and external partners. Key Responsibilities: Meeting Management : Schedule and manage strategic meetings, set agendas, take accurate minutes, and maintain action logs. Executive Assistance : Support the Police, Fire and Crime Commissioner (PFCC) and the Senior Leadership Team with administrative needs. Customer Service : Serve as the first point of contact for inquiries, ensuring a professional and customer-focused response. Documentation Oversigh t: Keep accurate records of correspondence, expenses, and interests to maintain transparency. Travel Coordination: Organize travel and accommodation arrangements, ensuring best value for the organization. Ad-Hoc Support : Provide additional administrative support as required. What We're Looking For: Essential Skills : - Excellent written and oral communication abilities. - Strong listening and minute-taking skills. - Proficient in managing meetings and deadlines. - Familiarity with standard office IT and software packages (Word, Excel, Outlook, Teams). Experience: - Proven experience in administrative roles, particularly in managing meetings and documentation. - Ability to handle sensitive information with discretion. - A collaborative team player with a knack for building effective relationships. Qualifications: Minimum Level 2 qualification in English Language and Information Technology. Experience in a public service environment is a plus. Additional Information: Location: Police HQ, Weston Road, ST18 0YY, Stafford. Flexibility: Enjoy a flexible working pattern that fits your lifestyle. Professional Development: Opportunities for training and continuous professional development will be provide The successful candidate will have to undergo Police Vetting and the criteria for this is that you have resided continuously within the UK for at least 3 years at the time of application. Ready to Make an Impact?If you are enthusiastic about supporting the community and have the skills to excel in a busy environment, we want to hear from you! Join us in delivering excellence in public service and be a part of something meaningful. Apply now and take the first step towards a rewarding career! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Job Title: Customer Service Manager Location: Leeds, LS16 (Horsforth) Salary: 35,000- 40,000 (DOE) Role Overview Lead and manage customer service and order processing functions to ensure a high-quality customer experience, accurate order handling and efficient day-to-day operations. The role focuses on team leadership, performance management and continuous improvement across service and operational processes. Key Responsibilities Lead and develop customer service and order processing teams (including offshore) Ensure high service standards, timely responses and effective issue resolution Oversee accurate and efficient order and quote processing Manage KPIs, team performance and continuous improvement initiatives Act as escalation point across customer service, sales and operations Drive process efficiency, communication and cross-team alignment Key Requirements Experience managing customer service or operational teams Strong leadership, communication and organisational skills Ability to manage high workloads and competing priorities Customer-focused with strong problem-solving ability Experience with CRM/order systems (offshore exposure beneficial) Key KPIs Response times and service levels Customer satisfaction (e.g. NPS) Order accuracy and efficiency Team performance and engagement Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.