42 jobs found

Enterprise Architect - Retail & Hospitality Tech Leading UK retailer and hospitality client now undergoing a significant business and technology transformation. This is a pivotal hire within a newly evolving architecture function, offering the opportunity to shape enterprise-wide strategy during a large-scale cloud and operating model transformation. As Enterprise Architect, you'll operate as a senior individual contributor, working across domains with tech leads and engaging closely with C-suite stakeholders. This is a highly visible, commercially focused role-not hands-on engineering but defining how technology enables the business to grow and compete. The IT enterprise architect will develop and define our technology strategy. Working alongside our strategic vendors to set direction, drive innovation, stretch thinking and ensure we're constantly benefiting from the best technology across all areas of our business landscape, including corporate, head office and operations. Reporting to the director of IT strategy and architecture, you will be responsible for the design and engineering principles associated with the delivery and operational health of our technology landscape, as well as the broader technology governance process. Key Accountabilities Assist leadership team and strategic partners in the setting of our technology strategy, architecture and engineering principles for our technology function - in collaboration with relevant specialist technical leads Facilitate business and IT alignment, connecting strategy to execution, through a collaborative, supportive and consultative manner - driving our digital business strategies to balance innovation and growth Translate and guide execution of business strategy to achieve our targeted business outcomes by leading the development of an implementation roadmap for enterprise architecture Drive innovation through active horizon-scanning of emerging technologies and the business ecosystem for major disruptive technology and nontechnology trends (trendspotting) that affect our markets and business Lead analysis of our future-state capabilities and future (and current) technology environment, to detect critical gaps and opportunities and recommend solutions for improvement to drive our business towards its targeted outcomes Support our technology partners in delivering change in line with our overall technology strategy of creating modular, cloud-first solutions Develop and implement core technology governance frameworks for technologists across our business and its partners (including format, documentation approach and implementation strategy, as well as evolving the framework as necessary in line with advice from key business stakeholders and strategic partners) Own, build and maintain the enterprise roadmaps, such that it is easily communicated to partners and the wider technology functions, and in such a way that it can adapt to the changing commercial landscape Define repeatable patterns, tools and approaches for all teams - ensure that all solutions designed target our cloud-first architecture Agree, document and publish architecture principles, tools and frameworks to ensure our technology is managed and nurtured as a series of value-creating ecosystems Develop strong relationships and collaborative ways of working at all levels across internal and external stakeholders Provide and track the holistic view of our technology ecosystems and work with internal and external teams to evolve them as necessary The Person Technical Knowledge & Experience An expert practitioner with experience of overseeing end-to-end application architecture, preferably in a similar multi-site, omnichannel, enterprise scale business within the, retail or hospitality sector Experience in cloud migration and application modernisation programmes Experience in agile ways of working, DevSecOps, SRE and continuous delivery Comfortable defining migration patterns and green-field architectures, and crucially where the two intersect Ability to identify software or technology opportunities and drive the introduction of new tools and processes across teams and disciplines Proven leader in innovation and sought out for their engineering and solution design skills to drive the organisation's digital business strategies Expert in their core discipline and skilled in several other areas, with experience and knowledge of several domain and product areas Experience in setting strategic direction as well as leveraging external expertise alike Mastery of all components of enterprise architecture, business & IT principles and processes Strong consulting skills such as targeted communications, engagement management, stakeholder management and business development Experience in the broader consumer commercial landscape - including how technology can be used to enable enhance customer experience, operational efficiency, data insights and cost optimisation Experience of various operating models such as project-centric and product-centric and different types of agile principles, methodologies and frameworks, especially those designed to be scaled at the enterprise level Vendor - and technology neutral - Seeks to achieve targeted business outcomes than for personal preferences, or in vested personal preferences of other business and IT leaders Stays on top of tech trends, experimenting with, and learning new technologies A strong focus enablement, creating patterns, toolsets and best practice allowing for a true as-a-service' capability across applications, software engineering, integration and data Deep architecture focus, ensuring technologies are used, purchased and developed appropriately Skills Analytical: Takes a logical approach to analysis of information to draw accurate conclusions Business acumen: Robust understanding of how a multi-site business operates with awareness of key challenges and risks, as well as how a leveraged business manages corporate risks to drive value and growth People management: Able to achieve high levels of performance through teams; sets clear objectives and guides and motivates team members to succeed Influencing and persuading: Confident relationship building skills with proven ability to influence and negotiate effectively at senior levels. Ability to deliver change and have an impact as a business partner through a diplomatic, yet tenacious approach Communication: Excellent written and verbal communication skills, communicating effectively at all levels. Creates a positive impact with gravitas and credibility within the organisation and externally Facilitation: Able to facilitate team's and individual thinking processes Prioritisation: Effectively manages own and team's workload against competing demands. Is structured and organised Problem solving: Excellent problem solving, with ability to probe and establish real issues and identify correct solutions Numerate and analytical: Is extremely confident with numbers and takes a logical and methodical approach to the analysis of information to draw accurate conclusions before making informed decisions IT literate: Excel - strong Excel skills and experiences; PowerPoint - able to create effective presentations and documents; Word - high level of ability; Other - experience and knowledge of modern reporting systems This position offers a basic salary up to £110K + car allowance + bonus and excellent package. The role requires 4 days a week in the West London office with Friday's WFH.

Branded & Own Label - Technology Products & Systems c. £200,000 per annum + Executive Car + Bonus + Benefits UK - Flexible The Role Leading the UK and European commercial operations of a premier designer and manufacturer of technology products and systems for a prestigious portfolio of national and international retailers, distributors, oem's, end-users and system integrators, driving market share and profitability growth. Key task, to develop and implement a cohesive strategy that drives commercial performance across Retail, Professional and eCommerce channels The Person Mandarin speaking, direct experience of working for or with a Chinese-owned designer and manufacturer is essential. An inspirational business leader, significantly growing a multi-channel, professional/consumer products business. An excellent communicator, team builder, crusader for change, with the ability to influence and persuade at all levels. Personal credibility, integrity, vision and drive The Company Customer obsessed, technical thought and market leader, designing and manufacturing professional and consumer products, selling through Retail, Professional and eCommerce channels. Seeking to appoint a high calibre, inspirational, Managing Director, to lead an ambitious business and team through a period of significant change, opportunity and growth. How to Apply So, if have the language, skills, knowledge, experience and are looking for a fresh and exciting opportunity, to lead a significant, customer obsessed, market leader, then look no further, we would really like to hear from you. To apply in confidence please submit a fully detailed CV online detailing your current remuneration together with reference 10376.

Vacancy job title: Project Manager - Strategic Remote Access Start Date: ASAP Contract: 3 months (possibility of extension) Location: London (Hybrid) Job description: We are seeking a highly skilled and delivery focused Remote Access Project Manager to lead end to end implementation and optimisation of remote access technologies across a complex, multi domain enterprise environment. This role will oversee projects involving Azure Virtual Desktop (AVD), Zscaler, Operational Technology (OT), IoT ecosystems, and remote access enablement within FMCG / retail environments, including large scale supermarket operations. The successful candidate will be responsible for driving the delivery of secure, scalable, and high performing remote access solutions, ensuring alignment with business needs, technology standards, and operational requirements. This role requires exceptional stakeholder management, strong governance discipline, and the ability to coordinate cross functional engineering, security, and operational teams. Key Responsibilities Lead the end to end delivery of remote access programmes, including Azure Virtual Desktop deployments, Zscaler integrations, and secure connectivity solutions across corporate and store environments. Define project scope, milestones, and delivery plans, ensuring alignment with enterprise architecture, security policies, and operational constraints. Coordinate with engineering, security, OT, and network teams to ensure seamless integration of AVD, Zscaler, and IoT/OT connectivity requirements. Oversee readiness assessments for remote access across retail and FMCG environments, including store networks, distribution centres, and operational technology platforms. Manage stakeholder expectations across technology, operations, retail leadership, and third party vendors, ensuring clear communication and timely decision making. Ensure remote access solutions meet performance, security, and compliance requirements, including identity, device posture, and network segmentation. Develop and maintain project documentation, including RAID logs, delivery plans, architecture alignment packs, and governance artefacts. Monitor project risks and dependencies, proactively identifying mitigation strategies and ensuring escalation paths are followed. Support change management and adoption activities, ensuring store colleagues, corporate users, and operational teams are prepared for new remote access capabilities. Collaborate with service management teams to ensure operational readiness, handover documentation, and support models are fully defined. Drive continuous improvement across remote access processes, tooling, and user experience. Essential Skills and Experience Proven experience as a Project Manager delivering complex infrastructure or remote access programmes in large enterprises. Deep expertise in Azure Virtual Desktop, including architecture, deployment, scaling, and operational considerations. Strong knowledge of Zscaler technologies, including ZIA, ZPA, and secure remote access patterns. Experience working with Operational Technology (OT) environments and understanding of the unique security and connectivity challenges they present. Understanding of IoT ecosystems, device onboarding, and secure connectivity patterns. FMCG or retail experience, ideally within supermarket or high volume store environments. Strong stakeholder management skills, with the ability to influence senior leaders, technical teams, and operational stakeholders. Prince2, PMP, or equivalent project management accreditation. Excellent communication skills, with the ability to translate technical concepts for non technical audiences. Demonstrated ability to manage multiple workstreams, dependencies, and cross functional delivery teams. Strong understanding of identity, access, and security principles relevant to remote access and cloud based environments. Desirable Skills Experience delivering remote access solutions across multi domain Active Directory or hybrid identity environments. Familiarity with Entra ID, conditional access, and device compliance frameworks. Knowledge of network segmentation, zero trust principles, and secure access architecture. Experience working with store technology platforms, POS systems, handheld devices, or IoT sensors. Understanding of data governance, compliance, and audit requirements in regulated or retail environments. Exposure to automation, scripting, or API driven configuration for remote access platforms. Experience working with third party managed service providers in large scale technology programmes. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.

Job title: Business Analyst - Strategic Remote Access Contract: 3 months (possibility of extension) Location: London (hybrid) Job description We are seeking a highly capable and detail driven Business Analyst to support a major remote access transformation programme spanning corporate, retail, and operational technology environments. The successful candidate will lead the requirements gathering, analysis, and documentation of all currently undocumented business requirements relating to Azure Virtual Desktop (AVD), Zscaler, Operational Technology (OT), IoT, and remote access capabilities across a large scale FMCG / supermarket organisation. This role will work closely with the Remote Access Project Manager, engineering teams, security, operations, and business stakeholders to ensure that all functional and non functional requirements are captured, validated, prioritised, and translated into actionable deliverables. The Business Analyst will play a critical role in shaping solution design, ensuring alignment with business needs, and supporting the delivery of secure, scalable, and user centric remote access services. Key Responsibilities Lead structured requirements gathering activities, including workshops, interviews, process reviews, and analysis of existing documentation across corporate, retail, and OT environments. Identify, document, and validate all business requirements related to remote access, including AVD usage patterns, Zscaler access flows, IoT/OT connectivity needs, and store based operational requirements. Map current state processes and user journeys, identifying gaps, pain points, and undocumented dependencies across remote access workflows. Define future state processes aligned to programme objectives, security standards, and operational constraints. Translate business needs into clear functional and non functional requirements, user stories, acceptance criteria, and process artefacts. Collaborate with technical teams to ensure requirements are feasible, aligned with architectural principles, and fully understood prior to design and build. Support the creation of solution options, ensuring business impacts, risks, and trade offs are clearly articulated. Work closely with retail and FMCG stakeholders, capturing store specific requirements such as device access, POS systems, handheld devices, IoT sensors, and operational workflows. Document remote access requirements for OT environments, including secure connectivity, segmentation, and device level constraints. Ensure requirements traceability from discovery through to delivery, testing, and operational handover. Support test planning and UAT, ensuring test cases align to documented requirements and business expectations. Maintain high quality documentation, including BRDs, process maps, user stories, data flows, and decision logs. Act as a bridge between business and technical teams, ensuring clarity, alignment, and timely decision making. Essential Skills and Experience Proven experience as a Business Analyst within infrastructure, security, remote access, or cloud transformation programmes. Strong understanding of Azure Virtual Desktop, user personas, application delivery, and remote access workflows. Experience working with Zscaler (ZIA/ZPA) or similar secure remote access technologies. Exposure to Operational Technology (OT) and IoT environments, including device connectivity and security considerations. Experience working in FMCG or retail environments, ideally with store based technology and operational processes. Strong capability in requirements elicitation, process mapping, and documentation using industry standard techniques. Ability to translate complex technical concepts into clear business language. Excellent stakeholder management skills, with experience engaging senior leaders, technical SMEs, and operational teams. Strong analytical and problem solving skills, with the ability to identify gaps, dependencies, and risks. Experience producing user stories, acceptance criteria, and process flows for engineering and delivery teams. Familiarity with identity, access, and security concepts relevant to remote access and cloud based solutions. Desirable Skills Experience working with multi domain Active Directory, Entra ID, or hybrid identity environments. Understanding of zero trust principles, network segmentation, and secure access architecture. Knowledge of store technology platforms, POS systems, handheld devices, or IoT sensors. Experience supporting UAT, test case development, and validation activities. Exposure to data governance, compliance, and audit requirements in regulated or retail environments. Experience working with third party vendors or managed service providers. Familiarity with Agile delivery, including backlog refinement and sprint planning. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.

As a Managing Project Manager, you will lead and manage one or more specific implementation projects, often with complex multi workstream delivery and transformative customer change.This will include the responsibility for the customer relationship, project plans, objectives, deliverables and milestones, risks and issues, status reporting and governance and the budget and P&L for medium-large (often £300k+) projects and commercial margin of the delivery. You will work closely with the Engagement Director, Implementation Consultants, Test Managers/Leads, Service Readiness and Zellis Product & Technology colleagues, and will partner with customer Project, and Test managers to achieve the relevant delivery milestones on time, at the highest level of quality and on budget. As well as this, you will also manage a pool of project managers, and be instrumental in supporting coaching and mentoring to support their skills and career development This role will also involve interfacing with Customer and Zellis Exec to present the ongoing status, risks and issues on projects under their governance, and support our continuous improvement initiatives to take lessons learned and feed them back into our programme and project methodology. Please note that this is a home based role with expectation to travel to customer sites as neccessary. Responsibilities Partnering with the customer Project and Test Managers to develop a One Team approach to end-to-end delivery to ensure that all project and change activities are delivered on time, at the highest level of quality and on budget Developing, agreeing, and maintaining a detailed project plan with the customer, based on the Zellis standard project Implementation methodology, including deliverables, milestones and entry and exit criteria as relevant Managing and coordinating all project or change activities so that they are undertaken in accordance with the project plan, including successfully transitioning the service to a live state with ongoing ownership from the Application Support team Onboarding, managing, coaching and supporting all project resources in executing their activities and acting as the point of escalation for any execution issues beyond the relevant workstreams Facilitating the provision of software, infrastructure, supporting tools and appropriate resources for each phase of the project to ensure all pre-requisites and ongoing support is in place Managing the scheduling, preparation and facilitation of project or change governance meetings (including milestone or stage gate reviews and sign off meetings) and to inform project stakeholders of progress Managing ongoing project or change risks and issues (including mitigation and where possible resolution), and ensuring that they are reported and escalated to the Engagement Directors and Implementation Director in a timely fashion way. Skills & Experience Experience leading on medium-large scale Implementation, software, advisory or Managed Services customers with medium-large scale employee volumes (over 10,000 EE s and £300k budgets) Managing & owning project KPIs, objectives, financial measures, planning, resourcing, deliverables, change controls and successful outcomes with internal and customer stakeholders (including C-Suite level with Engagement Director support) Acting as project lead across complex projects, including over multiple workstreams (cross customer, third party and internal cross functional Planning, scheduling and delivering work for self and others to meet given objectives, outcomes and KPIs; monitors self and others against agreed delivery timelines Understands, applies and advises appropriate methods, tools, applications and processes (driving continuous improvement of standard operating processes) ?Demonstrates the ability to manage people performance, development and retantion risks, including driving teams to achieve targets, incl SLAs, KPI's Benefits & Culture At Zellis we create market-leading HR & Payroll products and services, to power exceptional employee experiences so that you and your people do better. Our multi-award-winning products pay over five million employees a year, with almost half (42%) of the FTSE 100, 50% of the top retailers and 30% of the top universities in the UK & Ireland as customers, making us the largest provider of Payroll and HR software and managed services. Our vision is to be the clear leader in pay, reward, analytics, and people experiences. We're passionate about creating an environment where people want to join, belong to, and be part of a progressive organisation. Our values, which were defined with input from all of our 2,000 colleagues, we live and breathe every day: Unstoppable together. Always learning. Make it count. Think scale. Our people are critical to our ongoing success; we re proud of our inclusive culture that gives you the platform to grow, challenge the status quo and play a crucial role in further enhancing our market position as the leading provider of HR & Payroll software and services. With Zellis you ll have the chance to stretch and challenge yourself in an environment that s varied, flexible and hugely supportive. We also love to reward and recognise our brilliant colleagues. As part of your benefits package, you ll receive: A competitive base salary. 25 days annual leave, plus your birthday off and the opportunity to buy additional holiday. Private medical insurance. Life assurance 4x salary. Enhanced pension scheme with company contributions up to 8.5%. A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.

Join AdviserPlus and Help Transform the Future of HR At AdviserPlus , we empower organisations to unlock the full potential of their people through innovative HR solutions and cutting-edge technology. As a trusted partner to some of the UK s most well-known brands, we re on a mission to simplify HR and make it more impactful. We re now looking for a passionate and proactive Senior Customer Success Manager to join our growing team . If you have a strong background in SaaS customer success - ideally within the HR / ER / People Tech space - and thrive on building meaningful client relationships, driving value, and delivering outstanding customer experiences, we d love to hear from you . The Role at a Glance: Senior Customer Success Manager Remote Working 1 day in the Ellesmere Port, Cheshire office every 2 weeks mandatory £50,454 - £65,454 Plus Benefits Package Including Pension, Life Assurance, Employee Assistance Programme, Discounted Gym Memberships and More Hours: 37.5 hours per week with the ability to work flexible hours between 08:00-18:00, Monday - Friday Reporting to: Customer Success Director Company: Leading Provider on HR Tech, Consulting and Advice Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury s, Post Office, Pret and More Your Background / Skills: HR Tech, Rec Tech, SaaS, Customer Success, Customer Support, Human Resources, Employee Relations, Account Management About us: We are the UK s leading provider of Award-Winning HR technology , consulting and advisory services. We help build a positive culture where people can give their best to drive business success. We do this by taking the complexity out of the HR experience, making it simple, easy to access and agile. By combining cloud technology, data insight and expert guidance, we help our clients empower their leaders, engage their people and drive efficiency. We re not just another tech company or consulting business pretending to understand HR. We do know HR; we live and breathe it. Our Tech: Our award-winning employee relations case management system, empower , is designed to transform how HR leaders and line managers manage people matters. Supported by HR experts and robust HR analytics, we simplify employee relations case management, enabling organisations to drive a positive culture, improve employee experiences, and empower HR leaders to drive an agile, thriving business. Empower is a SaaS cloud platform that enables managers to own 90% of people matters and delivers 8-digit Annual Recurring Revenue. This is what leading retailer Iceland has to say: It s so intuitive. It s built around how HR advice is actually provided. We re not fitting around the software; the software fits around us . The Senior Customer Success Manager Opportunity: As a Senior Customer Success Manager, you ll be the strategic partner to our clients by managing key accounts, supporting the Customer Success Director, and leading on initiatives focused on retention and renewals. You ll build long-term relationships, identify growth opportunities, and ensure strong commercial and contractual governance particularly in HR tech environments. Where you ll add value: • Customer Relationship Management You ll act as a trusted advisor and main point of contact for your clients, building long-term relationships that deliver ongoing value and satisfaction. • Leadership and Line Management You will line manage Customer Success Managers, providing regular 1:1s, performance reviews, and development support. • Revenue & Retention - You ll take ownership of renewal strategies to ensure strong customer retention, while also identifying upsell and cross-sell opportunities to drive account growth. • Internal Collaboration & Strategy - You ll collaborate closely with Sales, Product, Support, and Marketing teams to align efforts and deliver customer success. • Tools & Reporting - Using HubSpot and other tools, you ll maintain accurate records of customer interactions and leverage data to guide decisions. About you: • Proven experience in a Customer Success or account management role, ideally within a HR / ER technology or wider SaaS environment • Excellent communication, presentation, negotiation, and influencing skills • Proactive and customer-centric approach to relationship management • Strong organisational skills with the ability to manage multiple priorities • Commercially aware with strong product and industry knowledge • Ability to interpret data and derive actionable insights • Proficient in Microsoft Office applications (Word, Excel, PowerPoint) What s on Offer: • Life assurance • Pension • Holiday purchase scheme • Volunteering days • Long service awards • Contribution towards professional qualifications • Contribution towards membership fees • Employee assistance programme • Health cashback plan • And more . If you're excited by the opportunity to work at the intersection of technology and people, and you re ready to make a meaningful impact with a company that values innovation, collaboration and customer success - then we d love to hear from you. Apply today and be part of a team that s changing the way organisations support their people. Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.

Business Manager / Practice Manager Llanelli £40000 PA Base £50000 PA OTE The Company Opportunity to join a fast-growing technology accountancy group built on cloud accounting, AI, and proactive partnerships. This company is not your typical accountancy firm. They have invested in creating systems and procedures to be tomorrows tech driven industry today. Their mission is to acquire traditional practices and transform them into modern, efficient, high-performing businesses. To make this happen, they need a Business / Practice Manager to become the operational heartbeat and to sit at the centre of their growth a leader who can turn strategy into reality and people into a high-performing team. The Role This is a permanent full-time position offering flexible / hybrid work although regular presence across offices will be required. This isn't a passive management job. You will be the bridge between the Directors' vision and daily operations. While the Directors focus on acquisitions and growth, you will own the business performance, people development, and the seamless integration of newly acquired practices. It is a broad, senior, hands-on management role. Duties will include: Operational Leadership: Bringing structure and pace to our office in Llanelli, the Ammanford Team and new locations as they come on board, ensuring work is delivered brilliantly and efficiently. Acquisition Integration and Change Management: Leading the practical transformation for new practices as they come onboard guiding traditional teams through the change to our modern systems and culture, ensuring consistency across all branches. Providing training and on-going support throughout the process. Continuous Improvements: Identifying inefficiencies, removing duplication and improving workflows and systems as required People & Culture: Managing, mentoring, and empowering a multi-site and remote team is a key element of this role. Creating a culture of accountability and growth by providing training and ongoing support to individuals and the team as a whole. Tech Mastery: Overseeing our extensive range of digital platforms. You don't need to be an IT expert, but you must love using tech to simplify complexity and curious to learn and use the latest systems available. Performance Tracking: Developing, maintaining and reporting on KPIs to give the Directors a clear, data-driven picture of our success. Creating reports through interpretation of data across all aspects of the business Compliance and governance: Ensuring regulatory requirements are met, office risk assessments and internal process audits are completed timeously as well as ensuring policies and procedures are up to date. Client Service Standards: Working with the administration and accounting teams to ensure clients feel informed, valued and supported. Administrative Excellence: Overseeing performance of the administrative team providing training and support, ensuring accuracy, processes are followed and systems up to date Marketing Coordination: Support the directors by o verseeing and supporting external marketing functions. Requirements You don't need to be an accountant. In fact, we welcome applications from business managers from professional services, financial services, healthcare, retail, hospitality, or any operationally complex sector. Although experience in a regulated, client-facing or numbers driven environment is desirable. What matters most is your experience and ability to lead people and manage change. The successful applicant will have the following skills, experience and attributes: An Experienced Business or Practice Manager: Experienced in managing people, processes and business operations in a growing or changing organisation. A Change Leader: You will have change management experience and know how to bring people with you through clear communication, training, building trust and empathy. Operationally Sharp: You will be commercially aware, well organised, able to manage multiple priorities, experienced in maintaining and improving systems, project management and compliance Numerate & Tech-Savvy: You will need solid IT skills, be comfortable with numbers. You will be curious about and able to learn new software with ease. Experience in working with budgets, creating and analysing reports is also required. Strong People Skills: Able to manage and develop staff to their full potential by building relationships, developing trust and provide practical hands-on training. Have impeccable customer service skills, not afraid of conflict, high levels of empathy and able to successfully lead a team. Energetic, Positive and Resilient: Happy to be hands-on working in the team, implementing change and challenging imperfection, solving problems and celebrating successes. Flexible and Progressive: You will grow with the company embracing new acquisitions across South Wales adapting your role along the way In Return This is a rare opportunity to be a key architect of a growing business. You won't just be managing what exists, you will be helping to build what comes next. As the company grows, there is a genuine path for you to also grow within the group. The base salary on Offer is £40000 PA with an uncapped Bonus based on Company turnover. Your OTE based on KPI's will be £50000 PA If you're ready to trade "the way it's always been done" for a role where you can actually make an impact, we want to hear from you. For more information contact Kim Simpson of Work Wales for a confidential discussion.

Service Desk Analyst Location: Belfast Duration: Permanent, Full Time Salary: £30k per annum REED Technology are delighted to represent an excellent retail organisation who due to growth are seeking to add an additional service desk team member to their team. This busy and diverse IT department is looking for a Service Desk Analyst who will be responsible for Desktop support in a busy Service Desk supporting approx. 1000 staff across 20 locations. My client is seeking a motivated and ambitious individual, who understands the importance of providing high level of Customer Service Support. The role will work closely with the Service Desk and wider IT team to ensure the successful delivery of IT services across the group. Key Responsibilities Active Directory administration. Recording and Triage of IT incidents & Requests within Service Now. Resolution of Incidents & Requests from initial reporting to successful remediation. Collaboration with Infrastructure, Business Systems and Development colleagues to ensure successful resolution of IT Incidents. Creation and management of starters and leavers within the company. Participation in and ownership of various IT maintenance tasks. General IT Administration / Purchasing of IT equipment. Assist Desktop and Infrastructure with the rollout of IT Projects as and when required. Co-ordination of IT tasks associated with dealership projects. Accept from time to time, that the role encompasses more than that which is contained herein and be a team player. Take an active part in upholding the Company's Health and Safety Policy as set out in the terms and conditions of employment Essential Criteria At least 2 years' experience supporting Windows OS and related technologies. Previous experience of working in a Structured Service Desk environment. Microsoft Active Directory. Proven track record in resolving IT issues within SLA deadlines. Office 365 & Azure AD Administration. Some experience of problem analysis and incident resolution. Some knowledge of networking technologies. Full Driving licence and access to your own transport. Experience of dealing with IT suppliers. If you meet the above criteria and would like to join a fantastic organisation then please contact Niall Lennon for a confidential discussion.

Infrastructure Engineer (Azure) A well-established organisation is seeking an experienced Infrastructure Engineer to join its technology team, supporting and developing a modern Microsoft cloud and hybrid environment. The IT function delivers secure, resilient and high-performing services that underpin core operational and user-facing systems. This is a hands-on technical role with a strong focus on Azure, Microsoft 365 and identity platforms. Your New Role In this role, you will be responsible for the design, implementation and ongoing support of Microsoft Azure infrastructure and related cloud services. You will contribute to the development of cloud and hybrid architecture, ensuring systems remain secure, available and scalable. Day-to-day responsibilities will include administration and optimisation of Microsoft 365 services such as Exchange Online, SharePoint, Teams and Entra ID, alongside ownership of modern endpoint management through Microsoft Intune, including Autopilot, compliance policies and device configuration. You will support hybrid identity across Active Directory and Entra ID, applying Conditional Access and Zero Trust principles, and play an active role in cloud migration and service modernisation initiatives. Security will be a core focus of the role, including patching, vulnerability remediation, Microsoft Defender tooling and the investigation and resolution of cloud and identity related security incidents. You will also contribute to back up, disaster recovery and business continuity planning, monitor platform performance and resilience, manage certificates and domains, and work closely with third party suppliers where required. The role includes producing clear technical documentation, contributing to infrastructure standards and policies, and providing senior level support for complex infrastructure issues. What You'll Need to Succeed To be successful, you will have strong hands-on experience designing and supporting Microsoft Azure infrastructure, including IaaS, networking, security and monitoring. You will have excellent knowledge of identity and access management using Active Directory and Entra ID, with experience administering Microsoft 365 and managing modern endpoints through Intune. A solid understanding of security best practice is essential, particularly around Conditional Access, Zero Trust and Microsoft Defender. You will have experience operating in hybrid environments and a good working knowledge of backup, recovery and disaster recovery processes, alongside core networking concepts such as DNS, DHCP, firewalls and secure connectivity. PowerShell or automation skills will be advantageous, as will experience supporting high availability and performance optimisation in cloud platforms. Strong communication skills and experience operating at second or third line support level within an enterprise environment are also important. Microsoft certifications such as AZ 104 or AZ 500 would be beneficial, as would exposure to cloud migration programmes, infrastructure modernisation and working with security or compliance frameworks such as Cyber Essentials. What You'll Get in Return Starting salary of 50,000 (possibly some flexibility in salary for the right candidate), annual leave starting at 28 days holiday, plus bank holidays (including 3 days to be taken over the Christmas period). 11% employer contribution to your pension (with 4.9% employee contribution), Employee Assistance Programme, enhanced Maternity / Paternity scheme, a cycle to work scheme, subsidised lunches, free or heavily discounted access to the organisations sports and leisure facilities and discounts at local retailers and businesses. This role offers the opportunity to work in a collaborative environment with a strong focus on modern technology, security and continuous improvement, providing genuine scope to develop your cloud and infrastructure expertise. What You Need to Do NowIf you're interested in this role, click apply now to forward an up-to-date copy of your CV, or contact us for a confidential discussion about the position. If this job isn't quite right for you, but you are looking for a new infrastructure or cloud role, please get in touch to discuss other opportunities. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Project Manager - Digital Signage Installations Nottingham -Hybrid (4 days office, 1 day WFH) Full-time, Permanent Mon-Fri, 9:00-17:30 Salary: Flexible Dept on exp We are looking for an experienced Project Manager to join a specialist team delivering large-scale digital signage installations for one of our most strategically important accounts. You will manage a broad portfolio of projects across the UK and EMEA, working closely with internal teams, clients, and third-party partners. Experience in digital signage is advantageous but not essential - we are particularly keen to hear from candidates with a background managing large-scale technical rollouts, ideally within retail or a related sector. WHAT THE ROLE INVOLVES Managing digital signage projects from initial brief through to completion, on time and within budget Overseeing the full installation lifecycle -concept, implementation, hardware testing, and handover to third-party support partners Coordinating large-scale technical rollouts across multiple sites simultaneously, maintaining quality and momentum throughout Producing and maintaining technical documentation throughout planning and support handover Liaising with the service desk to manage maintenance tickets and ensure SLA compliance Attending client meetings including monthly and quarterly business reviews, presenting service performance data Preparing reports and performance updates for internal and external stakeholders, working alongside account directors Leading problem management -conducting root cause analysis, implementing short-term workarounds, and putting in place long-term preventative solutions Identifying and driving continuous improvement opportunities across installation, content, and maintenance workflows Supporting the onboarding and training of new team members when required WHAT WE ARE LOOKING FOR Proven experience managing large-scale technical rollouts -ideally within retail, retail technology, or a closely related sector Familiarity with the complexities of multi-site deployments including hardware, infrastructure, and third-party coordination Experience working with or alongside technical teams -able to understand and communicate technical requirements clearly Confident leading multiple concurrent workstreams in a fast-paced environment Highly organised with a methodical, proactive approach to delivery Strong communicator -comfortable engaging with internal teams, clients, and external partners at all levels Able to analyse reporting data and present findings and recommendations to clients Decisive and assured- able to make clear, confident decisions under pressure Familiar with technical documentation and service desk or SLA-driven environments Experience with EPOS, digital signage, AV, network infrastructure, or similar retail technology is a strong advantage Comfortable with occasional UK and European travel (typically 1-4 times per year) IDEAL BACKGROUND -YOU MAY HAVE WORKED IN: Retail technology or IT services Digital signage, AV, or managed services EPOS or payment systems deployment Network infrastructure rollouts Facilities or estate management technology Managed services for large retail or hospitality brands Interested? Please call TurnerFox Recruitment or email your CV

Graduate Recruitment Consultant (Health, Safety & Sustainability) Rickmansworth Circa 26,500 Ready to start your recruitment career and make a real difference along the way? At Irwin & Colton, we combine great rewards, real purpose, and a supportive, social team environment to help you grow fast and thrive. Who we are We're the specialist recruitment consultancy for Health, Safety and Sustainability professionals. The work we do matters. When we connect great people with great organisations, we help create safer, more sustainable workplaces across the world. Our clients include leading global brands, and the people we place are often those driving positive change - from improving wellbeing at work to advancing corporate sustainability. Finding those rare individuals with the perfect blend of technical expertise, soft skills, and passion takes insight, skill and intuition. That's where you come in. The role We're growing quickly, and we're looking for a driven, curious and ambitious graduate to join our team. You'll learn the full recruitment process, from finding top talent to building lasting client relationships. You will: Complete our structured, proven training programme Learn how to manage the full recruitment cycle, end-to-end Use best-in-class technology, including Bullhorn, Broadbean and LinkedIn Professional Build and nurture relationships with clients and candidates Work alongside experienced consultants and directors who'll support your development every step of the way This is a people-focused, fast-paced, and highly rewarding role - ideal for someone who enjoys a challenge and wants to see real results from their efforts. What we're looking for We value attitude over experience. You'll be the kind of person who is: Tenacious, organised and proactive A strong communicator who loves solving problems Keen to learn and open to feedback Degree-educated (or equivalent vocational qualification) Sales experience is a plus, but not essential If you bring energy, curiosity and commitment, we'll teach you the rest. Rewards and perks We believe success should be celebrated. Alongside your base salary, you'll earn uncapped commission from day one. Graduate Consultants hitting target typically earn an extra 6,000+ in year one. You'll also enjoy: Michelin-star meals and team nights out for hitting targets One month fully paid leave after five years' service Annual trips abroad and regular team events (past adventures include the races at Ascot, speedboats on the Thames, and tickets to Lords and Twickenham) Fundraising trips - previous trips include Mt Teide in Spain and Mt Olympus in Greece Weekly group training sessions, external courses, and access to our industry-leading training platform 25 days' holiday plus a volunteer day with our sustainability charity partners Clear, transparent career progression within a rapidly growing company Our team and culture We're a close-knit, supportive team based in Rickmansworth Town Centre, just five minutes from the station (Metropolitan and Chiltern lines). Our backgrounds range from sales and sustainability to retail and recruitment, and we all share a drive to learn and succeed together. We're serious about growth, but we also like to have fun. Expect regular socials, lunchtime runs, charity initiatives, and plenty of opportunities to celebrate wins as a team. How we'll support you You'll work closely with the Directors of the business, both of whom bring over a decade of experience in recruitment and the wider safety and sustainability field. You'll always have someone to learn from, collaborate with, and bounce ideas off. We'll set personalised development goals to help you progress quickly, supported by technology, training, and real-world expertise. And if you'd like a taste of what we're about, check out our Safety Bytes video series, watched by over 10,000 regular viewers worldwide. Ready to build a career with real impact? Get in touch today. Call Kirstie Putman on (phone number removed) or Email

Associate Director of Business Development The Associate Director of Business Development for Markerstudy Retail is the spearhead for the "engine room" of growth and the role is designed to lead the business development strategy for Markerstudy Retail, specifically focusing on the acquisition and delivery of new corporate partnerships. The Associate Director will be responsible for leading a high-performing team to identify, develop, and deliver innovative insurance propositions for corporate partners, managing everything from initial market mapping to final contract execution and solution design. We are a flexible, hybrid working employer. We do have offices based in Manchester, Peterborough and London where frequent travel to would be expected although the primary role will be out and about seeing clients and partners as and when required. Key Responsibilities Strategy & Pipeline Development Strategic Growth : Develop and implement a robust business development strategy aligned with our growth objectives, specifically targeting the expansion of corporate partnership channels, primarily for motor, household and pet opportunities. Market Mapping & Research : Conduct in-depth market research to identify new sector opportunities and emerging trends in the personal lines market to stay ahead of competitors. Pipeline Management : Proactively build and manage a multi-stage pipeline of high-value corporate clients, ensuring a consistent flow of opportunities from lead generation to conversion. Sales Playbooks : Develop and implement repeatable sales processes and "playbooks" to standardise the approach to new business acquisition. Proposition Design & Delivery Solution Design : Lead the creation of bespoke insurance propositions tailored to the unique needs of corporate partners and their employee/customer bases. Cross-Functional Collaboration : Work closely with commercial directors, product development, operations, technology and claims teams to ensure that new propositions are operationally viable and commercially sound. Delivery Oversight : Manage the transition of new partnerships from the sales phase to full operational delivery, ensuring a seamless implementation for the partner. Negotiation & Commercial Management Contract Negotiation : Lead complex negotiations regarding commercial terms, service level agreements (SLAs), and contractual negotiations to ensure profitable and sustainable partnerships. Commercial Viability : Conduct financial analysis and develop business cases to justify new partnership investments to the Executive Leadership Team. Team Leadership & Performance Team Management : Direct and mentor a team of business development professionals, setting clear KPIs and fostering a culture of accountability and excellence. Performance Monitoring : Regularly report on team performance, pipeline health, and revenue targets to senior management. Key Skills & Experience Proven track record in senior-level business development within the UK insurance sector, with specific success in securing large-scale corporate or affinity partnerships. Exceptional influencing and negotiation skills, with the ability to engage credibly with C-suite stakeholders at national and multinational organisations. Demonstrated experience in leading, coaching, and developing high-performing sales or business development teams. Deep understanding of the UK personal lines market, regulatory requirements (FCA), and the dynamics of corporate partnerships. What we offer in return? A collaborative and fast paced work environment Private Medical Insurance Yearly bonus scheme 30 days annual leave plus Bank Holidays and the ability to buy additional leave (annual leave also increases with service) Life Assurance 4x annual salary Vibrant, modern offices About Us Markerstudy Insurance Services Limited (MISL) is one of the largest Managing General Agents in the UK. With a strong presence in the UK motor insurance market, we specialise in niche motor cover, where our solid market knowledge and experience enables us to create highly targeted products. Our success is underpinned by our underwriting strategy to identify and apply special risk factors to the customers' advantage. That, and our skilled underwriting technicians who are friendly, accessible and empowered to make decisions. We only transact business through professional UK insurance intermediaries and we take pride in fostering excellent working relationships. Our products feature prominently on Aggregators' sites, such as Confused, Go Compare and Compare the Market, via our broker partners.

IT Support Technician - Leyland We re looking for a proactive IT Support Technician to provide high quality technical support across the business. You ll be a key point of contact for IT issues, helping maintain systems, support users, and keep our technology running smoothly. Key Responsibilities Deliver 1st/2nd line support via phone, email, and in person Manage and resolve support tickets, escalating when needed Install, configure, and maintain laptops, desktops, Macs, and software Troubleshoot hardware, software, and mobile device issues Maintain IT asset records and equipment storage Support Windows Server, Active Directory, DNS, DHCP, Group Policy, and DFS Assist with IT projects, system upgrades, and office moves What You ll Bring Experience in IT support or service desk roles Strong Microsoft environment knowledge (Windows 10/11, Microsoft 365, Windows Server) Good understanding of PC hardware and basic networking Experience with ticketing systems (desirable) Relevant certifications (CompTIA, MCP) are a bonus Skills Excellent communication and customer service Proactive, hands-on approach Strong multitasking and prioritisation abilities Willingness to learn and develop Benefits Life insurance Cashback healthcare plan Retail and high street discounts Additional enhanced benefits with service If you re passionate about delivering great IT support and want to join a growing team, we d love to hear from you. We welcome applicants from all backgrounds. Interested? Please Click Apply Now! IT Support Technician - Leyland

Business Development Manager FM / Building Services Up to £60K base + bonus with strong earning potential opportunity to double salary through performance South East Based Hybrid UK Travel 1 day per week on site We re looking for a proven FM / Building Services sales professional to lead new business and win multi-site FM contracts across the UK. This is a pure new business, consultative role where you will own the full sales cycle from prospecting through to tender, negotiation, and close. Key Responsibilities Manage the full 360 sales cycle from outreach to close Build and own a qualified pipeline of FM opportunities Lead discovery, solution design, pricing strategy, and proposal delivery Own tender / RFP / RFI processes end-to-end Design commercially viable FM service models with operations teams Deliver tailored presentations to senior decision-makers Maintain accurate forecasting, CRM discipline, and performance reporting Develop strong relationships across hospitality, retail, and workplace sectors Support shaping of go-to-market strategy and proposition development Represent the business at industry events and networking opportunities FM or Building Services experience is ESSENTIAL. You must have a strong track record of winning multi-site FM contracts. Why this role? High-growth, technology-led FM business Real autonomy and ownership of your pipeline Work directly with senior leadership Shape pricing, propositions and commercial strategy Clear path to Head of Sales / Sales Director Genuine opportunity to significantly increase earnings What we need: FM / Building Services background in sales - business development Experience winning FM contracts Strong commercial and tender experience Ability to engage senior stakeholders Self-driven hunter mentality Fantastic company culture and earning potential

Principal Associate / Legal Director - Financial Services Regulatory National Hybrid Working 8+ PQE Yolk Recruitment are working with a leading national law firm is looking to appoint an experienced Financial Services Regulatory lawyer to join its expanding Commercial practice at Principal Associate or Legal Director level. This is a strategic senior hire within a highly regarded specialist team that advises a broad range of financial institutions, asset managers, investment firms, fintech businesses and retail financial services providers on complex regulatory matters. The team has an excellent reputation in the market and works with an impressive portfolio of national and international clients. The Opportunity This role will focus heavily on the asset management and investments space, advising clients on the evolving regulatory landscape and helping shape commercially focused solutions within a fast-moving sector. The successful candidate will act as a trusted advisor across a broad range of regulatory matters including FCA compliance, regulatory perimeter issues, authorisations, governance frameworks, consumer investment products and ongoing conduct obligations. You will also play a key role in supporting transactional and cross-border matters alongside Corporate and Funds teams, advising on the regulatory aspects of structuring, launches and investment strategies. This opportunity would suit someone who enjoys combining high-level advisory work with client relationship management, business development and team leadership responsibilities. The Candidate Applications are welcomed from senior Financial Services Regulatory lawyers with strong technical expertise and experience advising clients within the investments, asset management or broader retail financial services sector. Candidates should be able to demonstrate: Strong knowledge of FCA regulation and the wider UK regulatory framework Experience advising on matters such as MiFID II, UCITS, AIFMD, ESG regulation and SMCR Confidence handling complex advisory matters autonomously Strong client management and stakeholder engagement skills Experience supervising and mentoring junior lawyers A commercial and solutions-focused mindset An interest in contributing to the continued growth of a specialist regulatory practice Experience across wider financial services areas such as payments, insurance, e-money or capital markets would be advantageous, though not essential. The Firm The successful candidate will join a collaborative national Commercial team working across multiple UK offices. The wider group is recognised for its strength across technology, data, intellectual property, outsourcing, infrastructure and complex commercial advisory work. The firm is known for its modern and flexible approach, strong internal culture and commitment to innovation, diversity and professional development. It offers genuinely high-quality work alongside a supportive and inclusive environment where individuals are encouraged to develop their own profile and specialism. What's on Offer National platform with high-profile clients Complex and market-leading regulatory work Genuine progression opportunities Hybrid and flexible working arrangements Strong benefits package and competitive remuneration Supportive, collaborative and entrepreneurial culture For further information or to apply confidentially, please get in touch. All enquiries will be handled in the strictest confidence by Yolk Recruitment. If you are looking to pursue the next step in your career with a highly regarded law firm, we encourage you to apply by contacting Nicole Smith on (phone number removed) or alternatively send your CV Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work. Please note, whilst we do our best to contact all candidates, due to the high number of applications we receive we cannot guarantee this for every role. If you have not heard anything from us within 7 days of applying - then unfortunately you have been unsuccessful. Please keep an eye on our website for more opportunities.

Sales Manager - Tech London Based Hybrid Up to £120K Base + Commission + Potential Equity An exciting opportunity to join a well-funded tech start-up that is transforming operational performance across complex warehouse and logistics environments. Backed by experienced investors and already gaining traction with major enterprise retail customers, the business is now looking to hire its first commercially focused Sales Manager to help scale growth across the UK market. This is a consultative enterprise sales role focused on large retailers, logistics providers, and supply chain operators with multi-site distribution networks. Responsibilities Drive enterprise new business sales across retail, logistics, and supply chain markets Build and manage pipeline through outbound prospecting, networking, and strategic account engagement Lead consultative sales cycles from discovery through to commercial close Deliver high-quality demos and business case discussions with senior stakeholders Engage with C-suite, Director, and VP-level decision makers Support the development of go-to-market strategy and target account planning Work closely with founders and leadership as the business scales Maintain accurate pipeline management and forecasting via HubSpot Ideal Background We are looking for someone with a blend of enterprise sales experience and operational understanding. You may come from: Supply chain technology Warehouse/logistics software SaaS Enterprise B2B technology sales With experience selling into: Retail Warehousing Distribution Logistics operations What They're Looking For 5+ years of B2B sales experience Strong enterprise sales capability Experience managing longer and more complex sales cycles Consultative sales approach Comfortable operating in a start-up environment Ability to build credibility with operational and executive stakeholders Self-starter mentality with strong commercial drive If interested, please apply directly or message for a confidential conversation.

Business Development Manager - FM / Building Services £50-60K base + bonus with strong earning potential opportunity to double salary through performance South East Based Hybrid UK Travel 1 day per week on site We're looking for a proven FM / Building Services sales professional to lead new business and win multi-site FM contracts across the UK. This is a pure new business, consultative role where you will own the full sales cycle from prospecting through to tender, negotiation, and close. Key Responsibilities Manage the full 360 sales cycle from outreach to close Build and own a qualified pipeline of FM opportunities Lead discovery, solution design, pricing strategy, and proposal delivery Own tender / RFP / RFI processes end-to-end Design commercially viable FM service models with operations teams Deliver tailored presentations to senior decision-makers Maintain accurate forecasting, CRM discipline, and performance reporting Develop strong relationships across hospitality, retail, and workplace sectors Support shaping of go-to-market strategy and proposition development Represent the business at industry events and networking opportunities FM or Building Services experience is ESSENTIAL. You must have a strong track record of winning multi-site FM contracts. Why this role? High-growth, technology-led FM business Real autonomy and ownership of your pipeline Work directly with senior leadership Shape pricing, propositions and commercial strategy Clear path to Head of Sales / Sales Director Genuine opportunity to significantly increase earnings What we need: FM / Building Services background in sales - business development Experience winning FM contracts Strong commercial and tender experience Ability to engage senior stakeholders Self-driven hunter mentality

Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets. Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking. Safran Seats is one of the world's leading manufacturers of aircraft seats, for both crew and passengers. 1 million Safran Seats-manufactured aircraft seats are currently in service with air fleets around the world. Within role, you will plan, secure and be the voice of the industrial functions in production programmes. The ideal candidate for this position has a passion for total operational performance, a wealth of knowledge in the manufacturing industry and a real drive for customer satisfaction. You will thrive in a fast-paced environment and establish yourself as a trusted partner to all relevant stakeholders. You will be creating, delivering and communicating the Industrial strategy and performance against it directly to the SSGB executive team and business unit. This position is a full-time role based in Cwmbran, South Wales. The scope of the role starts with the industrial planning of the program and ends with delivery on time, on quality and within cost constraints with the customer. You will oversee a complex end-end industrial supply chain in collaboration with Heads of Operations, Heads of Industrial Engineering and Industrial Directors. Strong relationships, clear communication, and alignment with strategic objectives are critical to delivering projects. The role requires a multifaceted collaboration with the various stakeholders to ensure the success of industrial programs. Travel requirements:- Requirements for both UK and International Key Responsibilities and Duties - Fully accountable for developing, implementing, and governing industrial planning by program while adhering to industrial set project stages - Ensure that all industrial commitments are met in line with program objectives, industrial strategy, and requirements. - Serve as the primary industrial representative on the SSGB senior leadership team for in-production programs. - Collaborate with the Heads of Operations across SSGB's three industrial estates to ensure resources are available, capable, and performing efficiently to meet the program schedule. - Accountable to the SSGB SLT for the deployment, monitoring, and governance of production costs per program. Ensure performance is consistently aligned with forecasts established during the BID process. - Implement the industrial scheme in accordance with the company's broader industrial strategy. - Develop, implement, and uphold qualifications and standards across all SSGB programs. - Under Industry 4.0, develop and deploy best manufacturing practices to benefit SSGB programs. - Act as the direct interface for industrial planning with customers for in-production programs. - Ensure consistency between operations, Sales & Operations Planning (S+OP), and the program team. - Accountable for SSGB's production readiness processes, outputs, and actions to ensure customer deliveries are met. What We'll Offer As a valued member of our team, these are just a few of the benefits you'll receive: 33 days holiday (including bank holidays) Industry leading pension scheme with salary sacrifice employer contributions up to 10%. Private medical cover (to include Digital GP and rapid access Physio with no excess) with ability to upgrade level of benefit and cover family members. Access to salary sacrifice benefits scheme including cycle to work and Octopus EV Scheme 4 x Life Assurance Interactive benefits platform including wide range of discretionary benefits including technology, retail benefits, income protection. Enhanced family friendly policies and benefits (enhanced maternity and paternity leave) and employee assistance programme Annual share save schemes. Opportunities for career advancement and personal growth. Benefit from support through Safran University and our internal Training and Development Schools Get involved in our corporate social responsibility activities from sustainability initiatives, charity and fundraising, volunteering days, or supporting STEM activities at local schools and colleges nurturing the next generation of talent Candidate Skills: Operational improvement Medium term planning Footprint planning Industrial engineering Industrial production systems Business intelligence systems Manufacturing execution systems Finance literacy Project planning Strong analytical background Competitive advantage Leadership Experience:- Strategic leadership Change management High performance teams Culture of continuous improvement Culture of empowerment. Training and Qualifications:- HNC or above. ILM Level 5 or equivalent Leading by example:- At all times promoting, coaching and building upon the required standards Empowering people:- Ability to empower a team towards a common goal Embarking on a shared vision:- Ability to communication, build a vision and form part of a cross functional team Daring to innovate:- Brining modern means of innovation for both our processes and people Interpersonal skills:- Developing connections, relationships and networks at both a business unit and group level

Business Development Manager Facilities Management Hybrid UK Travel ABOUT THE COMPANY We are a fast-growing, technology-led facilities management business delivering hard and soft FM services to commercial, hospitality, retail and workplace clients across the UK. Combining a 24/7 in-house helpdesk, a vetted national supply chain, and proprietary service management technology, we provide clients with real-time visibility, operational control, and consistently high service standards across multi-site portfolios. Our clients range from independent operators to national hospitality and retail groups with 30+ locations nationwide. As we continue to scale, we are investing heavily in technology, people, and commercial growth - making this a genuine opportunity to join at an exciting stage of the journey. THE ROLE Business Development Manager / Sales Manager We are looking for an ambitious, commercially driven Business Development Manager to lead and grow our new business pipeline. This is not a "lead-fed" sales role. We are looking for someone who can identify opportunities, open doors, build relationships with senior stakeholders, and win profitable long-term contracts. You will own the full sales cycle - from prospecting and qualification through to proposal, negotiation, and handover - working closely with senior leadership and operations to shape compelling client solutions. This role offers genuine autonomy, influence, and progression for someone who wants to help build a high-growth FM business. Location Hybrid working with UK travel Contract Permanent, Full-Time Reporting To Managing Director Start Date ASAP KEY RESPONSIBILITIES Sales & Business Development Own and manage the full sales cycle from outreach through to close. Generate new business opportunities through networking, referrals, partnerships, events, and proactive prospecting. Build strong relationships with key decision-makers including FDs, COOs, Property Directors and Operations teams. Conduct consultative discovery meetings to understand operational challenges and commercial drivers. Deliver tailored presentations, proposals and solution-based pitches. Pipeline & Performance Build, maintain and manage a high-quality sales pipeline. Maintain accurate CRM records, forecasting and reporting. Consistently achieve and exceed revenue and contract value targets. Provide weekly commercial updates and pipeline reporting to leadership. Commercial & Tender Management Lead pricing discussions, solution design and commercial negotiations. Manage RFI, RFP and tender processes from submission through to presentation and close. Work closely with operational teams to ensure commercially viable and deliverable service models. Market Presence & Strategy Maintain strong market and competitor awareness. Represent the business at industry events, conferences and networking opportunities. Provide commercial insight and market feedback to leadership. Support the future growth of the sales function and mentor junior team members as the business scales. WHAT YOU WILL BRING Minimum 5 years' experience in B2B sales within Facilities Management, Building Services or Commercial Property. Proven track record of winning multi-site FM contracts. Strong commercial awareness with experience around pricing, margins and contract negotiations. Ability to engage and influence senior stakeholders. A consultative, relationship-led sales approach. Confidence building and managing a pipeline independently. Experience leading tenders and formal bid submissions. Full UK driving licence and willingness to travel nationally. NICE TO HAVE Experience selling FM technology platforms or CAFM solutions. Existing network within hospitality, retail, workplace or co-working sectors. Relationships with Facilities, Operations or Property Directors. Experience managing or mentoring junior sales team members. PACKAGE Base Salary: £50,000 - £60,000 DOE Uncapped Commission Structure: Genuine double OTE opportunity Car Allowance: Included Holiday: 21 days + bank holidays, increasing with service Tools: Laptop, phone, CRM and bid support infrastructure provided Career Progression: Clear pathway to Head of Sales / Sales Director WHY JOIN? This is a genuine opportunity to join a growing FM business where your impact will be visible from day one. You will work directly with senior leadership, influence commercial strategy, and play a key role in shaping the future growth of the business - with the operational foundations already in place to support long-term success. HOW TO APPLY Please submit your CV along with a short covering note outlining your relevant experience and examples of recent contracts won.