South Gloucestershire & Stroud College
Cheltenham, Gloucestershire
A regional educational service provider in Cheltenham is seeking an Apprentice Site Officer to join their team. In this role, you'll be involved in critical site services supporting academies while gaining hands-on experience in property maintenance. Key responsibilities include securing premises, conducting routine safety tests, and ensuring compliance with health and safety regulations. The apprenticeship offers regular training and the potential to advance into specialized maintenance roles after completion.
May 14, 2026
Full time
A regional educational service provider in Cheltenham is seeking an Apprentice Site Officer to join their team. In this role, you'll be involved in critical site services supporting academies while gaining hands-on experience in property maintenance. Key responsibilities include securing premises, conducting routine safety tests, and ensuring compliance with health and safety regulations. The apprenticeship offers regular training and the potential to advance into specialized maintenance roles after completion.
Gas Supervisor page is loaded Gas Supervisorlocations: Birmingham - Hockleytime type: Full timeposted on: Posted Todayjob requisition id: REQCompetitive pay Expression of Interest - Gas Supervisor Location: Birmingham Contract Start Date: 1 July 2026 Contract Type: Full-time, Permanent Join us on our new, exciting contract with Birmingham City Council Mears Group has been awarded a major new 10-year partnership with Birmingham City Council to deliver repairs, maintenance, and planned investment work across 11,500 homes in central and west Birmingham. This contract represents one of our most significant projects in the city and will create a wide range of opportunities across our operational teams.We are now building our talent pool ahead of our contract go-live on 1 July 2026 and are inviting Expressions of Interest from Gas Supervisors who would like to be considered once formal recruitment opens in coming weeks. Submitting an expression of interest does not guarantee employment, nor does it provide salary or detailed role information at this stage. It simply ensures that you are first to be contacted when full job details, including pay, working hours, and application timelines, are confirmed. About the Role: We are looking for an experienced Gas Supervisor to lead and support our gas engineering team in Birmingham. This role is critical in ensuring the safe, compliant and high quality delivery of gas servicing, repairs and installations across domestic housing stock. You will play a key part in maintaining resident safety, meeting regulatory requirements, and supporting the successful mobilisation and ongoing performance of this new contract.As Gas Supervisor, you will oversee a team of domestic gas engineers, providing technical guidance, quality assurance, and day to day operational support. You will carry out post inspections, audit work, manage performance, and ensure all gas activities meet legal, contractual and internal standards. Strong leadership, excellent communication and a commitment to safety and compliance are essential. Duties: Supervise and support a team of domestic gas engineers, ensuring high standards of workmanship and customer service Carry out quality assurance checks, post inspections and audits on completed gas works Provide technical guidance on diagnostics, repairs, servicing and installations Ensure all gas works comply with current legislation, industry standards and internal procedures Monitor engineer performance, productivity, and adherence to KPIs and SLAs Assist with complex fault diagnosis and escalated technical issues Manage and approve CP12s and other compliance documentation Support the planning and allocation of workloads to ensure efficient delivery Respond to urgent issues, escalations and emergency situations when required Ensure accurate recording of all works using handheld devices or job management systems Liaise with tenants, housing officers, client representatives and internal teams Oversee van stock management and ensure materials are ordered appropriately Identify and report safeguarding concerns, property hazards or non compliance Lead toolbox talks, safety briefings and contribute to ongoing training and development Ensure PPE is worn and health & safety procedures are followed at all times Support apprentices and junior engineers with coaching and development Contribute to continuous improvement of processes, safety and service delivery Role Criteria: City & Guilds or NVQ Level 3 in Gas Installation and Maintenance Valid ACS certification (e.g. CCN1, CENWAT, CKR1, HTR1) Proven experience supervising or mentoring gas engineers Strong background in domestic boiler servicing, fault diagnosis and installation Good understanding of electrical safe isolation and basic wiring principles Excellent knowledge of gas safety legislation, compliance and audit requirements Experience working in social housing or local authority environments (preferred) Strong communication skills with a customer focused approach Ability to lead, motivate and support a dispersed team Confident using handheld devices and digital job management systems High attention to detail and commitment to safe working practices Flexible and willing to travel across properties and support out of hours requirements Full UK driving licence Benefits we can offer you: 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies Company Vehicle and Fuel Card Access to EAP Counselling sessions All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact:Francesca Swan ()If you need any help with your application process, we are here to support you. We will be accessible every step of the way.At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply. (blob:)0:00 / 2:45
May 13, 2026
Full time
Gas Supervisor page is loaded Gas Supervisorlocations: Birmingham - Hockleytime type: Full timeposted on: Posted Todayjob requisition id: REQCompetitive pay Expression of Interest - Gas Supervisor Location: Birmingham Contract Start Date: 1 July 2026 Contract Type: Full-time, Permanent Join us on our new, exciting contract with Birmingham City Council Mears Group has been awarded a major new 10-year partnership with Birmingham City Council to deliver repairs, maintenance, and planned investment work across 11,500 homes in central and west Birmingham. This contract represents one of our most significant projects in the city and will create a wide range of opportunities across our operational teams.We are now building our talent pool ahead of our contract go-live on 1 July 2026 and are inviting Expressions of Interest from Gas Supervisors who would like to be considered once formal recruitment opens in coming weeks. Submitting an expression of interest does not guarantee employment, nor does it provide salary or detailed role information at this stage. It simply ensures that you are first to be contacted when full job details, including pay, working hours, and application timelines, are confirmed. About the Role: We are looking for an experienced Gas Supervisor to lead and support our gas engineering team in Birmingham. This role is critical in ensuring the safe, compliant and high quality delivery of gas servicing, repairs and installations across domestic housing stock. You will play a key part in maintaining resident safety, meeting regulatory requirements, and supporting the successful mobilisation and ongoing performance of this new contract.As Gas Supervisor, you will oversee a team of domestic gas engineers, providing technical guidance, quality assurance, and day to day operational support. You will carry out post inspections, audit work, manage performance, and ensure all gas activities meet legal, contractual and internal standards. Strong leadership, excellent communication and a commitment to safety and compliance are essential. Duties: Supervise and support a team of domestic gas engineers, ensuring high standards of workmanship and customer service Carry out quality assurance checks, post inspections and audits on completed gas works Provide technical guidance on diagnostics, repairs, servicing and installations Ensure all gas works comply with current legislation, industry standards and internal procedures Monitor engineer performance, productivity, and adherence to KPIs and SLAs Assist with complex fault diagnosis and escalated technical issues Manage and approve CP12s and other compliance documentation Support the planning and allocation of workloads to ensure efficient delivery Respond to urgent issues, escalations and emergency situations when required Ensure accurate recording of all works using handheld devices or job management systems Liaise with tenants, housing officers, client representatives and internal teams Oversee van stock management and ensure materials are ordered appropriately Identify and report safeguarding concerns, property hazards or non compliance Lead toolbox talks, safety briefings and contribute to ongoing training and development Ensure PPE is worn and health & safety procedures are followed at all times Support apprentices and junior engineers with coaching and development Contribute to continuous improvement of processes, safety and service delivery Role Criteria: City & Guilds or NVQ Level 3 in Gas Installation and Maintenance Valid ACS certification (e.g. CCN1, CENWAT, CKR1, HTR1) Proven experience supervising or mentoring gas engineers Strong background in domestic boiler servicing, fault diagnosis and installation Good understanding of electrical safe isolation and basic wiring principles Excellent knowledge of gas safety legislation, compliance and audit requirements Experience working in social housing or local authority environments (preferred) Strong communication skills with a customer focused approach Ability to lead, motivate and support a dispersed team Confident using handheld devices and digital job management systems High attention to detail and commitment to safe working practices Flexible and willing to travel across properties and support out of hours requirements Full UK driving licence Benefits we can offer you: 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies Company Vehicle and Fuel Card Access to EAP Counselling sessions All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact:Francesca Swan ()If you need any help with your application process, we are here to support you. We will be accessible every step of the way.At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply. (blob:)0:00 / 2:45
Bristol As a Principal Commercial Officer, you will manage Domestic Commercial contracts, through the contract life cycle from bidding and negotiation to execution and closure Salary: Circa £50 , 000 depending on experience Dynamic (hybrid) working: 2-3 days per week on-site Security Clearance: British Citizen or a Dual UK national with British citizenship Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company bonus: Up to £2,500 (based on company performance and will vary year to year) Pension: maximum total (employer and employee) contribution of up to 14% Overtime: opportunity for paid overtime Flexi Leave: Up to 15 additional days Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more The opportunity: The opportunity is to join an active, involved and motivated team committed to delivering Defence Capability to the UK Armed Forces and other customers, Business Winning - Being a key player in the winning of new contracts and agreements of medium to high complexity. Supporting the full Route to Contract and protecting MBDA's business interests, you will work in a multi-functional team in the Bidding process to generate proposals including reviewing and drafting contract terms and support senior commercial staff on major new business campaigns. Negotiations - With support, gaining acceptance and agreement on issues and amendments to ensure contractual compliance within agreed boundaries. Contract Management - Being a vital part of the delivery chain that ensures MBDA meets its promises to our customer on our Contracts. Includes change management, problem solving and administration. Commercial Risk and Opportunity Management: Identifying potential risks and opportunities associated with bids and contracts and working with various departments to develop mitigation strategies. Building and maintaining relationships with new and existing customers & industry partners, focusing on collaboration. Being the interface with internal project team(s) providing commercial advice Communicating with stakeholders at all levels, including reporting to senior management on the progress of your portfolio of work. Representing the commercial team in progress/reviews and/or customer meetings. Working under pressure to achieve deadlines. Day-to-day administration and maintenance of the Commercial Information Systems. Promoting best practice and functional excellence. You may have some supervisory/guidance over more junior staff including graduates and business apprentices What we're looking for from you: Advanced negotiation skills and interpersonal skills. Good process and change management. Experience of managing more complex, high value contracts. Effective team behaviours, influencing and team working skills. Experienced in a broad range of commercial issues and skills including bidding and contract management skills throughout the contract lifecycle. Commercial understanding from customer through to supplier. Awareness and practical applicability of Intellectual Property and its protection. Good understanding of contract law and its applicability. Ability to draft or modify terms and conditions. Understanding Liabilities and mitigating Risk. Awareness of Import and Export restrictions and licencing requirements. Ability to understand and use pricing and costing models. Good Knowledge of IT and Business Tools including SAP Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
May 09, 2026
Full time
Bristol As a Principal Commercial Officer, you will manage Domestic Commercial contracts, through the contract life cycle from bidding and negotiation to execution and closure Salary: Circa £50 , 000 depending on experience Dynamic (hybrid) working: 2-3 days per week on-site Security Clearance: British Citizen or a Dual UK national with British citizenship Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company bonus: Up to £2,500 (based on company performance and will vary year to year) Pension: maximum total (employer and employee) contribution of up to 14% Overtime: opportunity for paid overtime Flexi Leave: Up to 15 additional days Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more The opportunity: The opportunity is to join an active, involved and motivated team committed to delivering Defence Capability to the UK Armed Forces and other customers, Business Winning - Being a key player in the winning of new contracts and agreements of medium to high complexity. Supporting the full Route to Contract and protecting MBDA's business interests, you will work in a multi-functional team in the Bidding process to generate proposals including reviewing and drafting contract terms and support senior commercial staff on major new business campaigns. Negotiations - With support, gaining acceptance and agreement on issues and amendments to ensure contractual compliance within agreed boundaries. Contract Management - Being a vital part of the delivery chain that ensures MBDA meets its promises to our customer on our Contracts. Includes change management, problem solving and administration. Commercial Risk and Opportunity Management: Identifying potential risks and opportunities associated with bids and contracts and working with various departments to develop mitigation strategies. Building and maintaining relationships with new and existing customers & industry partners, focusing on collaboration. Being the interface with internal project team(s) providing commercial advice Communicating with stakeholders at all levels, including reporting to senior management on the progress of your portfolio of work. Representing the commercial team in progress/reviews and/or customer meetings. Working under pressure to achieve deadlines. Day-to-day administration and maintenance of the Commercial Information Systems. Promoting best practice and functional excellence. You may have some supervisory/guidance over more junior staff including graduates and business apprentices What we're looking for from you: Advanced negotiation skills and interpersonal skills. Good process and change management. Experience of managing more complex, high value contracts. Effective team behaviours, influencing and team working skills. Experienced in a broad range of commercial issues and skills including bidding and contract management skills throughout the contract lifecycle. Commercial understanding from customer through to supplier. Awareness and practical applicability of Intellectual Property and its protection. Good understanding of contract law and its applicability. Ability to draft or modify terms and conditions. Understanding Liabilities and mitigating Risk. Awareness of Import and Export restrictions and licencing requirements. Ability to understand and use pricing and costing models. Good Knowledge of IT and Business Tools including SAP Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
Grafham Water Center
Little Stukeley, Cambridgeshire
# Site Facilities Officer About the roleA new opportunity has arisen for a Site Facilities Officer to join the Property Services Site Facilities Team primarily based at our headquarters, New Shire Hall in Alconbury Weald, occasionally at a CCC office location in Histon, near Cambridge and regularly working at CCC's sites throughout Cambridgeshire.We are looking to appoint a committed and self-motivated professional to support the CCC Facilities Management and Property Services team. The successful candidate will be responsible for monitoring the preventative and reactive maintenance cycles, minor repairs, liaising with building contractors and the property services helpdesk, security of keys, building checks, overseeing visitor parking, collection and deliveries, working on the set-up of some corporate events and ensuring our buildings are safe, secure, clean, tidy and fit for purpose.You will need to have some experience of working in a building facilities and customer service environment as part of a busy team. Ideally you will have undertaken some formal training in property and facilities related subjects covering the health and safety of yourself and others.The successful candidate must be proactive and able to work under their own initiative, as well as contributing to team working. You will be an ambitious and innovative individual who is focussed on providing good customer service, with excellent communication skills to deal with customers and colleagues at all levels. A full driving licence and the ability to work flexibly are essential for this role.Applications close on Monday 4th May 2026For informal enquiries or a discussion about the job role, please contact our Facilities Manager, Richard Panter on or by email at: or our Site Facilities Manager, Gavin Barber on or to this post will be subject to the outcome of an Enhanced Disclosure obtained through the Disclosure and Barring Service. The Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff and volunteers to share this commitment. Overall purpose of the job To monitor, manage and assist in ensuring that all CCC corporate properties are fit for purpose, are safe for our customers and staff to utilise daily and our contractors adhere to the internal processes set out within our service level agreements with specific attention to adherence to health and safety whilst working within an operational building. To check, oversee and carry out small building repairs, where possible and when required be responsible for budgetary expenditure to facilitate repairs. Monitor and oversee the cleaning, security, waste management and grounds maintenance contracts at all our corporate sites throughout the county for compliance to standards. Manage contractors while on site, assisting with agreeing site access and ensuring that internal processes are always adhered to ensuring safety and compliance within an operational working building. Audit and report on maintenance issues through the appropriate route Performance and Risk management issues are recorded requiring good IT skills to use the FM Concerto system. To provide leadership and support to colleagues within Property on all matters relating to building maintenance, access, security, Councillor support and civic duties throughout the corporate Property Portfolio. (main accountabilities are listed in the attached Job description) Qualifications, knowledge, skills and experience The ideal applicant will have good communication and organisational skills, the ability to work individually as well as part of a team. Full details of requirements for qualifications, skills and experience are detailed in the attached person specification. Our benefitsWe value our colleagues in Cambridgeshire County Council and have developed a number of benefits in addition to the basics like annual leave, sick pay, pension and mileage A comprehensive wellbeing package to cover all aspects of wellbeing , both in and out of work, which can also be accessed by your family Buy up to 4 weeks additional annual leave (pro-rata) through our salary sacrifice scheme Take your bank holidays flexibly to better suit your personal circumstances Make Additional Voluntary Contributions (Shared AVCs) to your pension with tax and National Insurance savings Access to development opportunities , apprenticeships and qualified coaches to support your personal and professional growth Paid volunteering hours each year so you can make a positive impact on our community during your normal working day Access to Peer Support Groups through our IDEAL staff equality, diversity and inclusion network Opportunities to nominate and receive Employee Recognition Awards An Our Cambs Rewards account, giving you access to in-store and online discounts as well as our Car Lease and Cycle to Work schemesTake a look at our Employment Benefits Brochure attached to this advert to find out more.Cambridgeshire is a great place to work and live with a diverse population, an urban centre in Cambridge, historic Isle of Ely, Huntingdon and St Ives as well as more rural landscapes.Our four values are central to our culture, driving everything we do.We are proud to serve the diverse communities of Cambridgeshire and want our workforce to be reflective of this diversity, which we firmly believe benefits our colleagues, the organisation and our communities. If you don't meet every single requirement in the job role but think this could be you, please don't be put off. We are committed to building a workplace that is compassionate and inclusive as well as diverse, so if you think you could be a good candidate for this role please consider applying and speak to the recruiting manager if you have any questions.Our Equality, Diversity and Inclusion Strategy, along with our employee network 'IDEAL' and self-organised peer support groups help us to foster an inclusive, supportive and safe working environment where people feel valued, respected, and empowered. We collect relevant diversity data for monitoring as part of the recruitment process to understand the diversity of our applicants and monitor any trends throughout the recruitment processes so that we can take meaningful action.We are proud to be a Disability Confident Leader. We fully support providing reasonable adjustments throughout our recruitment process, as well as when you join us, and we encourage candidates to contact the Hiring Manager, whose details can be found in the advert, to discuss any adjustment needs. Through a Guaranteed Interview Scheme, we will offer an interview to all applicants who disclose a disability and meet the essential criteria for a job vacancy. On your application form you can indicate you are disabled. Some examples of reasonable adjustments during the recruitment process could include additional time to complete an assessment or printing a document on pastel coloured paper with larger font size and line spacing. We would value talking about what might be possible to enable you to join us and thrive, so if there is something that would help you to do your best during your journey with us, please get in touch.Visit our jobs and careers section to find out more about our wide range of learning and development opportunities; apprenticeships; our wellbeing package; staff benefits; our commitment to equality, diversity and Inclusion.The following content displays a map of the job's location. (C) OpenStreetMap contributors Site Facilities Officer Salary £28,598 - £31,022 Salary Frequency Annual Working Hours 37 Job Reference Ref/1757/8367 Contract Type
May 08, 2026
Full time
# Site Facilities Officer About the roleA new opportunity has arisen for a Site Facilities Officer to join the Property Services Site Facilities Team primarily based at our headquarters, New Shire Hall in Alconbury Weald, occasionally at a CCC office location in Histon, near Cambridge and regularly working at CCC's sites throughout Cambridgeshire.We are looking to appoint a committed and self-motivated professional to support the CCC Facilities Management and Property Services team. The successful candidate will be responsible for monitoring the preventative and reactive maintenance cycles, minor repairs, liaising with building contractors and the property services helpdesk, security of keys, building checks, overseeing visitor parking, collection and deliveries, working on the set-up of some corporate events and ensuring our buildings are safe, secure, clean, tidy and fit for purpose.You will need to have some experience of working in a building facilities and customer service environment as part of a busy team. Ideally you will have undertaken some formal training in property and facilities related subjects covering the health and safety of yourself and others.The successful candidate must be proactive and able to work under their own initiative, as well as contributing to team working. You will be an ambitious and innovative individual who is focussed on providing good customer service, with excellent communication skills to deal with customers and colleagues at all levels. A full driving licence and the ability to work flexibly are essential for this role.Applications close on Monday 4th May 2026For informal enquiries or a discussion about the job role, please contact our Facilities Manager, Richard Panter on or by email at: or our Site Facilities Manager, Gavin Barber on or to this post will be subject to the outcome of an Enhanced Disclosure obtained through the Disclosure and Barring Service. The Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff and volunteers to share this commitment. Overall purpose of the job To monitor, manage and assist in ensuring that all CCC corporate properties are fit for purpose, are safe for our customers and staff to utilise daily and our contractors adhere to the internal processes set out within our service level agreements with specific attention to adherence to health and safety whilst working within an operational building. To check, oversee and carry out small building repairs, where possible and when required be responsible for budgetary expenditure to facilitate repairs. Monitor and oversee the cleaning, security, waste management and grounds maintenance contracts at all our corporate sites throughout the county for compliance to standards. Manage contractors while on site, assisting with agreeing site access and ensuring that internal processes are always adhered to ensuring safety and compliance within an operational working building. Audit and report on maintenance issues through the appropriate route Performance and Risk management issues are recorded requiring good IT skills to use the FM Concerto system. To provide leadership and support to colleagues within Property on all matters relating to building maintenance, access, security, Councillor support and civic duties throughout the corporate Property Portfolio. (main accountabilities are listed in the attached Job description) Qualifications, knowledge, skills and experience The ideal applicant will have good communication and organisational skills, the ability to work individually as well as part of a team. Full details of requirements for qualifications, skills and experience are detailed in the attached person specification. Our benefitsWe value our colleagues in Cambridgeshire County Council and have developed a number of benefits in addition to the basics like annual leave, sick pay, pension and mileage A comprehensive wellbeing package to cover all aspects of wellbeing , both in and out of work, which can also be accessed by your family Buy up to 4 weeks additional annual leave (pro-rata) through our salary sacrifice scheme Take your bank holidays flexibly to better suit your personal circumstances Make Additional Voluntary Contributions (Shared AVCs) to your pension with tax and National Insurance savings Access to development opportunities , apprenticeships and qualified coaches to support your personal and professional growth Paid volunteering hours each year so you can make a positive impact on our community during your normal working day Access to Peer Support Groups through our IDEAL staff equality, diversity and inclusion network Opportunities to nominate and receive Employee Recognition Awards An Our Cambs Rewards account, giving you access to in-store and online discounts as well as our Car Lease and Cycle to Work schemesTake a look at our Employment Benefits Brochure attached to this advert to find out more.Cambridgeshire is a great place to work and live with a diverse population, an urban centre in Cambridge, historic Isle of Ely, Huntingdon and St Ives as well as more rural landscapes.Our four values are central to our culture, driving everything we do.We are proud to serve the diverse communities of Cambridgeshire and want our workforce to be reflective of this diversity, which we firmly believe benefits our colleagues, the organisation and our communities. If you don't meet every single requirement in the job role but think this could be you, please don't be put off. We are committed to building a workplace that is compassionate and inclusive as well as diverse, so if you think you could be a good candidate for this role please consider applying and speak to the recruiting manager if you have any questions.Our Equality, Diversity and Inclusion Strategy, along with our employee network 'IDEAL' and self-organised peer support groups help us to foster an inclusive, supportive and safe working environment where people feel valued, respected, and empowered. We collect relevant diversity data for monitoring as part of the recruitment process to understand the diversity of our applicants and monitor any trends throughout the recruitment processes so that we can take meaningful action.We are proud to be a Disability Confident Leader. We fully support providing reasonable adjustments throughout our recruitment process, as well as when you join us, and we encourage candidates to contact the Hiring Manager, whose details can be found in the advert, to discuss any adjustment needs. Through a Guaranteed Interview Scheme, we will offer an interview to all applicants who disclose a disability and meet the essential criteria for a job vacancy. On your application form you can indicate you are disabled. Some examples of reasonable adjustments during the recruitment process could include additional time to complete an assessment or printing a document on pastel coloured paper with larger font size and line spacing. We would value talking about what might be possible to enable you to join us and thrive, so if there is something that would help you to do your best during your journey with us, please get in touch.Visit our jobs and careers section to find out more about our wide range of learning and development opportunities; apprenticeships; our wellbeing package; staff benefits; our commitment to equality, diversity and Inclusion.The following content displays a map of the job's location. (C) OpenStreetMap contributors Site Facilities Officer Salary £28,598 - £31,022 Salary Frequency Annual Working Hours 37 Job Reference Ref/1757/8367 Contract Type
# Site Facilities Officer About the roleA new opportunity has arisen for a Site Facilities Officer to join the Property Services Site Facilities Team primarily based at our headquarters, New Shire Hall in Alconbury Weald, occasionally at a CCC office location in Histon, near Cambridge and regularly working at CCC's sites throughout Cambridgeshire.We are looking to appoint a committed and self-motivated professional to support the CCC Facilities Management and Property Services team. The successful candidate will be responsible for monitoring the preventative and reactive maintenance cycles, minor repairs, liaising with building contractors and the property services helpdesk, security of keys, building checks, overseeing visitor parking, collection and deliveries, working on the set-up of some corporate events and ensuring our buildings are safe, secure, clean, tidy and fit for purpose.You will need to have some experience of working in a building facilities and customer service environment as part of a busy team. Ideally you will have undertaken some formal training in property and facilities related subjects covering the health and safety of yourself and others.The successful candidate must be proactive and able to work under their own initiative, as well as contributing to team working. You will be an ambitious and innovative individual who is focussed on providing good customer service, with excellent communication skills to deal with customers and colleagues at all levels. A full driving licence and the ability to work flexibly are essential for this role.Applications close on Monday 4th May 2026For informal enquiries or a discussion about the job role, please contact our Facilities Manager, Richard Panter on or by email at: or our Site Facilities Manager, Gavin Barber on or to this post will be subject to the outcome of an Enhanced Disclosure obtained through the Disclosure and Barring Service. The Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff and volunteers to share this commitment. Overall purpose of the job To monitor, manage and assist in ensuring that all CCC corporate properties are fit for purpose, are safe for our customers and staff to utilise daily and our contractors adhere to the internal processes set out within our service level agreements with specific attention to adherence to health and safety whilst working within an operational building. To check, oversee and carry out small building repairs, where possible and when required be responsible for budgetary expenditure to facilitate repairs. Monitor and oversee the cleaning, security, waste management and grounds maintenance contracts at all our corporate sites throughout the county for compliance to standards. Manage contractors while on site, assisting with agreeing site access and ensuring that internal processes are always adhered to ensuring safety and compliance within an operational working building. Audit and report on maintenance issues through the appropriate route Performance and Risk management issues are recorded requiring good IT skills to use the FM Concerto system. To provide leadership and support to colleagues within Property on all matters relating to building maintenance, access, security, Councillor support and civic duties throughout the corporate Property Portfolio. (main accountabilities are listed in the attached Job description) Qualifications, knowledge, skills and experience The ideal applicant will have good communication and organisational skills, the ability to work individually as well as part of a team. Full details of requirements for qualifications, skills and experience are detailed in the attached person specification. Our benefitsWe value our colleagues in Cambridgeshire County Council and have developed a number of benefits in addition to the basics like annual leave, sick pay, pension and mileage A comprehensive wellbeing package to cover all aspects of wellbeing , both in and out of work, which can also be accessed by your family Buy up to 4 weeks additional annual leave (pro-rata) through our salary sacrifice scheme Take your bank holidays flexibly to better suit your personal circumstances Make Additional Voluntary Contributions (Shared AVCs) to your pension with tax and National Insurance savings Access to development opportunities , apprenticeships and qualified coaches to support your personal and professional growth Paid volunteering hours each year so you can make a positive impact on our community during your normal working day Access to Peer Support Groups through our IDEAL staff equality, diversity and inclusion network Opportunities to nominate and receive Employee Recognition Awards An Our Cambs Rewards account, giving you access to in-store and online discounts as well as our Car Lease and Cycle to Work schemesTake a look at our Employment Benefits Brochure attached to this advert to find out more.Cambridgeshire is a great place to work and live with a diverse population, an urban centre in Cambridge, historic Isle of Ely, Huntingdon and St Ives as well as more rural landscapes.Our four values are central to our culture, driving everything we do.We are proud to serve the diverse communities of Cambridgeshire and want our workforce to be reflective of this diversity, which we firmly believe benefits our colleagues, the organisation and our communities. If you don't meet every single requirement in the job role but think this could be you, please don't be put off. We are committed to building a workplace that is compassionate and inclusive as well as diverse, so if you think you could be a good candidate for this role please consider applying and speak to the recruiting manager if you have any questions.Our Equality, Diversity and Inclusion Strategy, along with our employee network 'IDEAL' and self-organised peer support groups help us to foster an inclusive, supportive and safe working environment where people feel valued, respected, and empowered. We collect relevant diversity data for monitoring as part of the recruitment process to understand the diversity of our applicants and monitor any trends throughout the recruitment processes so that we can take meaningful action.We are proud to be a Disability Confident Leader. We fully support providing reasonable adjustments throughout our recruitment process, as well as when you join us, and we encourage candidates to contact the Hiring Manager, whose details can be found in the advert, to discuss any adjustment needs. Through a Guaranteed Interview Scheme, we will offer an interview to all applicants who disclose a disability and meet the essential criteria for a job vacancy. On your application form you can indicate you are disabled. Some examples of reasonable adjustments during the recruitment process could include additional time to complete an assessment or printing a document on pastel coloured paper with larger font size and line spacing. We would value talking about what might be possible to enable you to join us and thrive, so if there is something that would help you to do your best during your journey with us, please get in touch.Visit our jobs and careers section to find out more about our wide range of learning and development opportunities; apprenticeships; our wellbeing package; staff benefits; our commitment to equality, diversity and Inclusion.The following content displays a map of the job's location. (C) OpenStreetMap contributors Site Facilities Officer Salary £28,598 - £31,022 Salary Frequency Annual Working Hours 37 Job Reference Ref/1757/8367 Contract Type
May 08, 2026
Full time
# Site Facilities Officer About the roleA new opportunity has arisen for a Site Facilities Officer to join the Property Services Site Facilities Team primarily based at our headquarters, New Shire Hall in Alconbury Weald, occasionally at a CCC office location in Histon, near Cambridge and regularly working at CCC's sites throughout Cambridgeshire.We are looking to appoint a committed and self-motivated professional to support the CCC Facilities Management and Property Services team. The successful candidate will be responsible for monitoring the preventative and reactive maintenance cycles, minor repairs, liaising with building contractors and the property services helpdesk, security of keys, building checks, overseeing visitor parking, collection and deliveries, working on the set-up of some corporate events and ensuring our buildings are safe, secure, clean, tidy and fit for purpose.You will need to have some experience of working in a building facilities and customer service environment as part of a busy team. Ideally you will have undertaken some formal training in property and facilities related subjects covering the health and safety of yourself and others.The successful candidate must be proactive and able to work under their own initiative, as well as contributing to team working. You will be an ambitious and innovative individual who is focussed on providing good customer service, with excellent communication skills to deal with customers and colleagues at all levels. A full driving licence and the ability to work flexibly are essential for this role.Applications close on Monday 4th May 2026For informal enquiries or a discussion about the job role, please contact our Facilities Manager, Richard Panter on or by email at: or our Site Facilities Manager, Gavin Barber on or to this post will be subject to the outcome of an Enhanced Disclosure obtained through the Disclosure and Barring Service. The Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff and volunteers to share this commitment. Overall purpose of the job To monitor, manage and assist in ensuring that all CCC corporate properties are fit for purpose, are safe for our customers and staff to utilise daily and our contractors adhere to the internal processes set out within our service level agreements with specific attention to adherence to health and safety whilst working within an operational building. To check, oversee and carry out small building repairs, where possible and when required be responsible for budgetary expenditure to facilitate repairs. Monitor and oversee the cleaning, security, waste management and grounds maintenance contracts at all our corporate sites throughout the county for compliance to standards. Manage contractors while on site, assisting with agreeing site access and ensuring that internal processes are always adhered to ensuring safety and compliance within an operational working building. Audit and report on maintenance issues through the appropriate route Performance and Risk management issues are recorded requiring good IT skills to use the FM Concerto system. To provide leadership and support to colleagues within Property on all matters relating to building maintenance, access, security, Councillor support and civic duties throughout the corporate Property Portfolio. (main accountabilities are listed in the attached Job description) Qualifications, knowledge, skills and experience The ideal applicant will have good communication and organisational skills, the ability to work individually as well as part of a team. Full details of requirements for qualifications, skills and experience are detailed in the attached person specification. Our benefitsWe value our colleagues in Cambridgeshire County Council and have developed a number of benefits in addition to the basics like annual leave, sick pay, pension and mileage A comprehensive wellbeing package to cover all aspects of wellbeing , both in and out of work, which can also be accessed by your family Buy up to 4 weeks additional annual leave (pro-rata) through our salary sacrifice scheme Take your bank holidays flexibly to better suit your personal circumstances Make Additional Voluntary Contributions (Shared AVCs) to your pension with tax and National Insurance savings Access to development opportunities , apprenticeships and qualified coaches to support your personal and professional growth Paid volunteering hours each year so you can make a positive impact on our community during your normal working day Access to Peer Support Groups through our IDEAL staff equality, diversity and inclusion network Opportunities to nominate and receive Employee Recognition Awards An Our Cambs Rewards account, giving you access to in-store and online discounts as well as our Car Lease and Cycle to Work schemesTake a look at our Employment Benefits Brochure attached to this advert to find out more.Cambridgeshire is a great place to work and live with a diverse population, an urban centre in Cambridge, historic Isle of Ely, Huntingdon and St Ives as well as more rural landscapes.Our four values are central to our culture, driving everything we do.We are proud to serve the diverse communities of Cambridgeshire and want our workforce to be reflective of this diversity, which we firmly believe benefits our colleagues, the organisation and our communities. If you don't meet every single requirement in the job role but think this could be you, please don't be put off. We are committed to building a workplace that is compassionate and inclusive as well as diverse, so if you think you could be a good candidate for this role please consider applying and speak to the recruiting manager if you have any questions.Our Equality, Diversity and Inclusion Strategy, along with our employee network 'IDEAL' and self-organised peer support groups help us to foster an inclusive, supportive and safe working environment where people feel valued, respected, and empowered. We collect relevant diversity data for monitoring as part of the recruitment process to understand the diversity of our applicants and monitor any trends throughout the recruitment processes so that we can take meaningful action.We are proud to be a Disability Confident Leader. We fully support providing reasonable adjustments throughout our recruitment process, as well as when you join us, and we encourage candidates to contact the Hiring Manager, whose details can be found in the advert, to discuss any adjustment needs. Through a Guaranteed Interview Scheme, we will offer an interview to all applicants who disclose a disability and meet the essential criteria for a job vacancy. On your application form you can indicate you are disabled. Some examples of reasonable adjustments during the recruitment process could include additional time to complete an assessment or printing a document on pastel coloured paper with larger font size and line spacing. We would value talking about what might be possible to enable you to join us and thrive, so if there is something that would help you to do your best during your journey with us, please get in touch.Visit our jobs and careers section to find out more about our wide range of learning and development opportunities; apprenticeships; our wellbeing package; staff benefits; our commitment to equality, diversity and Inclusion.The following content displays a map of the job's location. (C) OpenStreetMap contributors Site Facilities Officer Salary £28,598 - £31,022 Salary Frequency Annual Working Hours 37 Job Reference Ref/1757/8367 Contract Type
South Gloucestershire & Stroud College
Cheltenham, Gloucestershire
A fantastic opportunity has arisen for a enthusiastic and dedicated Apprentice Site Officer to kick start their career in site services. You will form part of an integral regional team providing essential services to E-ACT Schools within the Bristol area. Salary will be discussed further at Interview. Training course Property maintenance operative (level 2) Hours 37 hours per week, working between 6:00am and 4:30pm. Duration 2 Years Work As an apprentice, you'll work at a company and get hands on experience. You'll gain new skills and work alongside experienced staff. What you'll do at work Our site team plays a crucial role to support our academies. You will be part of an exceptional support network that makes a difference to our children's educational experience - which is at the heart of everything we do. The purpose of this role is to provide a service to regional sites consisting of premises security, lighting, heating, cleaning, general maintenance, operation of plant, porter and handy person duties. Key responsibilities: Regular routine testing of fire alarms, emergency lights and firefighting equipment Complete statutory and routine testing as and when required to manufacturers' standards ensuring record keeping is up to date and accurate including boilers, sprinklers, fire alarms, emergency lighting, etc. Ensure Health and Safety compliance with regard to all regulations, policies and codes of practice. Maintain a high level of security across academy premises including dealing with alarm systems and liaising with security services. Key holding duties for locking and unlocking of premises. Training An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying. College or training organisation South Gloucestershire and Stroud College The apprentice will attend the H38 Construction Campus at SGS College to complete their learning which is two days a week, fortnightly, term time only. Requirements GCSE in English (grade 4 and above) GCSE in Maths (grade 4 and above) Skills Customer care skills Logical Initiative Physical fitness Other requirements E-ACT is committed to safeguarding and promoting the welfare of young people and vulnerable adults, and all appointments are subject to enhanced Disclosure & Barring Service (DBS) checks and satisfactory references. E-ACT is also committed to promoting equality, challenging discrimination and developing community cohesion. We welcome applications from all sections of the community. After this apprenticeship After completing a Property Maintenance Apprenticeship, you can work as a qualified Property Maintenance Operative, or progress into specialised roles like plumbing, electrical maintenance, joinery, or site supervision. Other career paths include Facilities Management, Social Housing maintenance, and commercial building repairs.
May 07, 2026
Full time
A fantastic opportunity has arisen for a enthusiastic and dedicated Apprentice Site Officer to kick start their career in site services. You will form part of an integral regional team providing essential services to E-ACT Schools within the Bristol area. Salary will be discussed further at Interview. Training course Property maintenance operative (level 2) Hours 37 hours per week, working between 6:00am and 4:30pm. Duration 2 Years Work As an apprentice, you'll work at a company and get hands on experience. You'll gain new skills and work alongside experienced staff. What you'll do at work Our site team plays a crucial role to support our academies. You will be part of an exceptional support network that makes a difference to our children's educational experience - which is at the heart of everything we do. The purpose of this role is to provide a service to regional sites consisting of premises security, lighting, heating, cleaning, general maintenance, operation of plant, porter and handy person duties. Key responsibilities: Regular routine testing of fire alarms, emergency lights and firefighting equipment Complete statutory and routine testing as and when required to manufacturers' standards ensuring record keeping is up to date and accurate including boilers, sprinklers, fire alarms, emergency lighting, etc. Ensure Health and Safety compliance with regard to all regulations, policies and codes of practice. Maintain a high level of security across academy premises including dealing with alarm systems and liaising with security services. Key holding duties for locking and unlocking of premises. Training An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying. College or training organisation South Gloucestershire and Stroud College The apprentice will attend the H38 Construction Campus at SGS College to complete their learning which is two days a week, fortnightly, term time only. Requirements GCSE in English (grade 4 and above) GCSE in Maths (grade 4 and above) Skills Customer care skills Logical Initiative Physical fitness Other requirements E-ACT is committed to safeguarding and promoting the welfare of young people and vulnerable adults, and all appointments are subject to enhanced Disclosure & Barring Service (DBS) checks and satisfactory references. E-ACT is also committed to promoting equality, challenging discrimination and developing community cohesion. We welcome applications from all sections of the community. After this apprenticeship After completing a Property Maintenance Apprenticeship, you can work as a qualified Property Maintenance Operative, or progress into specialised roles like plumbing, electrical maintenance, joinery, or site supervision. Other career paths include Facilities Management, Social Housing maintenance, and commercial building repairs.
We're looking for a proactive and customer-focused Property Services Officer with solid experience in property maintenance and management to join our supportive housing team. You'll work closely with partners to deliver efficient property and asset management services, resolving issues, managing priorities, and ensuring high-quality, timely, and cost-effective outcomes. Success in this role requires strong people skills, a flexible mindset, and a commitment to delivering exceptional service to our residents. This is an 18-month fixed-term contract. About the Department The Church of England Pensions Board provide retirement housing and pensions, set by the Church of England, for those who have served or worked for the Church. Our Property Team manage repairs and major works to occupied rental and shared ownership properties located throughout England and Wales (around 1,300 homes in total), along with repairs, grounds maintenance and similar services to a small number of communal areas owned by the Board. What you'll be doing As part of the team, you will manage a specific region and oversee ad hoc daily repairs and major works and any specific projects assigned to you by the Property Services Manager. Budget & Portfolio Management: Oversee a £1M property services budget for repairs and major works across a regional portfolio of 240 properties. Contractor & Partner Coordination : Work with maintenance partners and third-party providers to ensure high-quality, cost-effective service delivery. Major Works Oversight : Collaborate with internal teams to assess property needs, manage resident communications, and issue work orders. Procurement & Quotations : Source quotes for various property works including landscaping, renewals, and structural repairs. Regulatory Compliance : Handle insurance claims, planning applications, building control, and statutory notices with internal and external professionals. Resident Engagement : Conduct satisfaction surveys and manage complaints to ensure service quality and fairness. Health & Safety & Safeguarding : Ensure resident safety during works, working closely with housing teams. Contractor Meetings : Organise and document meetings with contractors and consultants, ensuring follow-up on action plans. Transition Management : Support the shift from reactive to planned maintenance while maintaining service continuity. Data & Systems Management : Maintain accurate records, update housing systems, and ensure compliance documentation is complete. Financial Processing : Manage payments, invoices, and accounting processes in collaboration with Finance. About You To be successful in this role, you will need: Substantial experience of working within a Housing and/or Property Services environment Experience in Asset Management Knowledge of building construction and preventative maintenance Experience in delivering a customer-focused service Experience of providing support to residents/tenants Genuine skills in engagement and communication, including negotiation and persuasion. IT Literate with previous experience of using Microsoft Office and SAP Real Estate, Plant Maintenance and Finance platforms Good communication, negotiation and liaison skills Attention to detail, ability to follow defined processes and procedures, and good record keeping. For a full person specification, please see the attached job description. What we offer Your Salary A salary of £40,572 per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary. Your Benefits 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time). We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario, and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance. We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships. Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines. Access to Occupational Health, and an Employee Assistance Programme Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest. Apply for eligibility for an Eyecare voucher. Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies. Please note: You must have the right to work in the UK to be considered for the role.
Oct 03, 2025
Full time
We're looking for a proactive and customer-focused Property Services Officer with solid experience in property maintenance and management to join our supportive housing team. You'll work closely with partners to deliver efficient property and asset management services, resolving issues, managing priorities, and ensuring high-quality, timely, and cost-effective outcomes. Success in this role requires strong people skills, a flexible mindset, and a commitment to delivering exceptional service to our residents. This is an 18-month fixed-term contract. About the Department The Church of England Pensions Board provide retirement housing and pensions, set by the Church of England, for those who have served or worked for the Church. Our Property Team manage repairs and major works to occupied rental and shared ownership properties located throughout England and Wales (around 1,300 homes in total), along with repairs, grounds maintenance and similar services to a small number of communal areas owned by the Board. What you'll be doing As part of the team, you will manage a specific region and oversee ad hoc daily repairs and major works and any specific projects assigned to you by the Property Services Manager. Budget & Portfolio Management: Oversee a £1M property services budget for repairs and major works across a regional portfolio of 240 properties. Contractor & Partner Coordination : Work with maintenance partners and third-party providers to ensure high-quality, cost-effective service delivery. Major Works Oversight : Collaborate with internal teams to assess property needs, manage resident communications, and issue work orders. Procurement & Quotations : Source quotes for various property works including landscaping, renewals, and structural repairs. Regulatory Compliance : Handle insurance claims, planning applications, building control, and statutory notices with internal and external professionals. Resident Engagement : Conduct satisfaction surveys and manage complaints to ensure service quality and fairness. Health & Safety & Safeguarding : Ensure resident safety during works, working closely with housing teams. Contractor Meetings : Organise and document meetings with contractors and consultants, ensuring follow-up on action plans. Transition Management : Support the shift from reactive to planned maintenance while maintaining service continuity. Data & Systems Management : Maintain accurate records, update housing systems, and ensure compliance documentation is complete. Financial Processing : Manage payments, invoices, and accounting processes in collaboration with Finance. About You To be successful in this role, you will need: Substantial experience of working within a Housing and/or Property Services environment Experience in Asset Management Knowledge of building construction and preventative maintenance Experience in delivering a customer-focused service Experience of providing support to residents/tenants Genuine skills in engagement and communication, including negotiation and persuasion. IT Literate with previous experience of using Microsoft Office and SAP Real Estate, Plant Maintenance and Finance platforms Good communication, negotiation and liaison skills Attention to detail, ability to follow defined processes and procedures, and good record keeping. For a full person specification, please see the attached job description. What we offer Your Salary A salary of £40,572 per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary. Your Benefits 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time). We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario, and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance. We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships. Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines. Access to Occupational Health, and an Employee Assistance Programme Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest. Apply for eligibility for an Eyecare voucher. Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies. Please note: You must have the right to work in the UK to be considered for the role.
