About MAP Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. For more than 40 years, we have been delivering essential health and medical care to those most affected by conflict, displacement and occupation in the occupied Palestinian territory (oPt) and Lebanon. We are now responding to the largest emergency in our history. Over the last two and a half years, tens of thousands of new supporters have joined MAP. We work to raise Palestinian voices and secure their rights to health and dignity. As part of our commitment to meeting the growing needs of the communities we serve, we re expanding our team. About the role As Senior Supporter Retention Officer (Appeals and Islamic Giving), you will lead the development of supporter-led, multi-channel fundraising campaigns. You'll design bespoke supporter journeys for key audiences, including Islamic givers and mid-value supporters. You ll play a pivotal role in strengthening relationships with both long-standing and new supporters of MAP, helping to grow income from existing audiences to fund vital medical aid. In collaboration with the Supporter Retention Manager, you will help shape the Individual Giving strategy, with a focus on cash appeals and our Islamic giving programme. You ll also work closely with our Supporter Retention Officers, providing guidance and support while delivering impactful campaigns and supporter journeys. This is an important and exciting time to join MAP. As we grow our supporter retention programme, you ll play a key role in enhancing supporter experience, developing our testing approach, and delivering high-performing campaigns. Please see the job description for full details on key responsibilities and who we re looking for. About You Are you an experienced Direct Marketing professional with a passion for insight-led supporter journeys and fundraising appeals? We re looking for a Senior Supporter Retention Officer (Appeals and Islamic Giving) to develop our high-performing retention programme. In this role, you ll create stand-out supporter experiences and build an audience-led direct marketing programme, with a specific focus on Islamic Giving and Cash Appeals. If you re ready for a career defining role where your work can make a real difference to the lives of Palestinians, we d love to hear from you. RECRUITMENT PROCESS Interviews will take place on Microsoft Teams from Wednesday 3rd June Tuesday 9th June. How to Apply Please submit your CV and Cover Letter via our career page before the deadline of 11:59pm GMT on Monday 25th May 2026. Equal opportunities MAP aims to be an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. Background checks As an organisation MAP is committed to the welfare and protection of children and vulnerable adults. MAP will conduct appropriate background and references checks. Link in that safeguarding and ethical conduct. About Medical Aid for Palestinians Medical Aid for Palestinians (MAP) works in partnership with Palestinian communities to uphold their rights to health and dignity. We do this by developing effective, sustainable and locally-led healthcare services, providing medical aid during emergencies, and campaigning to break down the barriers to Palestinian health and healthcare today and for the future. MAP has a zero tolerance policy with regard to Sexual Exploitation and Abuse by MAP s personnel against the people they serve. Protection from Sexual Exploitation and Abuse (PSEA) is the responsibility of everyone, and all selected candidates will be required to comply with MAP's PSEA Policy at all times. Selected candidates will therefore undergo rigorous reference and background checks against their past behaviour related to sexual exploitation and abuse, and may be required to provide additional information further on in the selection process.
May 13, 2026
Full time
About MAP Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. For more than 40 years, we have been delivering essential health and medical care to those most affected by conflict, displacement and occupation in the occupied Palestinian territory (oPt) and Lebanon. We are now responding to the largest emergency in our history. Over the last two and a half years, tens of thousands of new supporters have joined MAP. We work to raise Palestinian voices and secure their rights to health and dignity. As part of our commitment to meeting the growing needs of the communities we serve, we re expanding our team. About the role As Senior Supporter Retention Officer (Appeals and Islamic Giving), you will lead the development of supporter-led, multi-channel fundraising campaigns. You'll design bespoke supporter journeys for key audiences, including Islamic givers and mid-value supporters. You ll play a pivotal role in strengthening relationships with both long-standing and new supporters of MAP, helping to grow income from existing audiences to fund vital medical aid. In collaboration with the Supporter Retention Manager, you will help shape the Individual Giving strategy, with a focus on cash appeals and our Islamic giving programme. You ll also work closely with our Supporter Retention Officers, providing guidance and support while delivering impactful campaigns and supporter journeys. This is an important and exciting time to join MAP. As we grow our supporter retention programme, you ll play a key role in enhancing supporter experience, developing our testing approach, and delivering high-performing campaigns. Please see the job description for full details on key responsibilities and who we re looking for. About You Are you an experienced Direct Marketing professional with a passion for insight-led supporter journeys and fundraising appeals? We re looking for a Senior Supporter Retention Officer (Appeals and Islamic Giving) to develop our high-performing retention programme. In this role, you ll create stand-out supporter experiences and build an audience-led direct marketing programme, with a specific focus on Islamic Giving and Cash Appeals. If you re ready for a career defining role where your work can make a real difference to the lives of Palestinians, we d love to hear from you. RECRUITMENT PROCESS Interviews will take place on Microsoft Teams from Wednesday 3rd June Tuesday 9th June. How to Apply Please submit your CV and Cover Letter via our career page before the deadline of 11:59pm GMT on Monday 25th May 2026. Equal opportunities MAP aims to be an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. Background checks As an organisation MAP is committed to the welfare and protection of children and vulnerable adults. MAP will conduct appropriate background and references checks. Link in that safeguarding and ethical conduct. About Medical Aid for Palestinians Medical Aid for Palestinians (MAP) works in partnership with Palestinian communities to uphold their rights to health and dignity. We do this by developing effective, sustainable and locally-led healthcare services, providing medical aid during emergencies, and campaigning to break down the barriers to Palestinian health and healthcare today and for the future. MAP has a zero tolerance policy with regard to Sexual Exploitation and Abuse by MAP s personnel against the people they serve. Protection from Sexual Exploitation and Abuse (PSEA) is the responsibility of everyone, and all selected candidates will be required to comply with MAP's PSEA Policy at all times. Selected candidates will therefore undergo rigorous reference and background checks against their past behaviour related to sexual exploitation and abuse, and may be required to provide additional information further on in the selection process.
Corporate Finance Manager Your new company An established and award winning professional services firm with a strong national reputation is expanding its Corporate Finance team in Cardiff. The team advises small and mid market businesses on high value transactions including acquisitions, disposals, due diligence, valuations and fundraising. Following a record breaking year advising on transactions exceeding £1bn, the firm continues to invest heavily in its people, offering structured career development, high quality clients and a genuine work/life balance. Your new role As a Corporate Finance Manager within the Transaction Support team, you will play a key role in delivering high quality advisory work across a diverse client base. You will work closely with Partners and Directors on complex transactions, while also managing and developing junior team members. Key responsibilities will include: Developing a detailed understanding of target businesses and their key value drivers Reviewing and analysing historical trading results, cash flow and balance sheets Assessing current trading performance and future projections Identifying and quantifying financial, commercial and operational risks Highlighting issues that may impact deal pricing or structure Producing high quality written reports within agreed timescales Supporting and mentoring junior members of the team What you'll need to succeed ACA or ACCA qualification Proven experience in Transaction Support, Deal Advisory or Corporate Finance Previous managerial or assistant manager experience Strong analytical skills with the ability to identify key issues from large data sets Excellent Excel skills, with solid working knowledge of Word and PowerPoint Experience using accounting software such as Sage, Xero or QuickBooks Strong communication skills and the ability to build trusted client relationships Ability to manage deadlines and perform well under pressure What you'll get in return Salary up to £62,000 depending on experience (10% Bonus) Excellent training and clear career progression opportunities Exposure to high profile, mid market transactions Flexible and hybrid working to support work/life balance Supportive, collaborative team culture within a growing office What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
May 13, 2026
Full time
Corporate Finance Manager Your new company An established and award winning professional services firm with a strong national reputation is expanding its Corporate Finance team in Cardiff. The team advises small and mid market businesses on high value transactions including acquisitions, disposals, due diligence, valuations and fundraising. Following a record breaking year advising on transactions exceeding £1bn, the firm continues to invest heavily in its people, offering structured career development, high quality clients and a genuine work/life balance. Your new role As a Corporate Finance Manager within the Transaction Support team, you will play a key role in delivering high quality advisory work across a diverse client base. You will work closely with Partners and Directors on complex transactions, while also managing and developing junior team members. Key responsibilities will include: Developing a detailed understanding of target businesses and their key value drivers Reviewing and analysing historical trading results, cash flow and balance sheets Assessing current trading performance and future projections Identifying and quantifying financial, commercial and operational risks Highlighting issues that may impact deal pricing or structure Producing high quality written reports within agreed timescales Supporting and mentoring junior members of the team What you'll need to succeed ACA or ACCA qualification Proven experience in Transaction Support, Deal Advisory or Corporate Finance Previous managerial or assistant manager experience Strong analytical skills with the ability to identify key issues from large data sets Excellent Excel skills, with solid working knowledge of Word and PowerPoint Experience using accounting software such as Sage, Xero or QuickBooks Strong communication skills and the ability to build trusted client relationships Ability to manage deadlines and perform well under pressure What you'll get in return Salary up to £62,000 depending on experience (10% Bonus) Excellent training and clear career progression opportunities Exposure to high profile, mid market transactions Flexible and hybrid working to support work/life balance Supportive, collaborative team culture within a growing office What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Prospectus is delighted to be supporting a national cancer charity in the search for a Legacy and In Memory Executive to join their Individual Giving Team. This is an exciting time to join the charity, and be part of the delivery and rolling out of new Fundraising Strategy and developing new products. As the Legacy and In Memory Executive, you will deliver and support on managing communications to a variety of audiences and new supporters to engage them in legacy giving and provide meaningful ways to remember their loved ones. This role will work closely with a Legacy and In Memory Manager and help manage relationships with external agencies and internal teams to deliver successful campaigns. To be successful as the Legacy and In Memory Executive, this person will have proven marketing and project management experience. Ideally, knowledge of legacy and in-memory giving would be desirable, but experience from either the charity or other commercial sectors will be suitable. This person will need to demonstrate experience across multiple communication and marketing channels to gain engagement. At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Rhiannon Mehta at Prospectus. If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you. In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
May 13, 2026
Full time
Prospectus is delighted to be supporting a national cancer charity in the search for a Legacy and In Memory Executive to join their Individual Giving Team. This is an exciting time to join the charity, and be part of the delivery and rolling out of new Fundraising Strategy and developing new products. As the Legacy and In Memory Executive, you will deliver and support on managing communications to a variety of audiences and new supporters to engage them in legacy giving and provide meaningful ways to remember their loved ones. This role will work closely with a Legacy and In Memory Manager and help manage relationships with external agencies and internal teams to deliver successful campaigns. To be successful as the Legacy and In Memory Executive, this person will have proven marketing and project management experience. Ideally, knowledge of legacy and in-memory giving would be desirable, but experience from either the charity or other commercial sectors will be suitable. This person will need to demonstrate experience across multiple communication and marketing channels to gain engagement. At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Rhiannon Mehta at Prospectus. If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you. In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
At Samaritans, our vision is that fewer people die by suicide. Every day, our volunteers and staff provide life-saving emotional support to people in distress, and behind that work is a culture built on compassion, inclusion, learning and human connection. We are looking for a Senior Community Fundraiser Scotland to help grow income, strengthen supporter relationships and unlock the power of community fundraising across Scotland. This is an exciting senior role within our Community and Events team, working closely with colleagues and volunteers across our Scottish network. You will develop fundraising opportunities that reflect Scotland s distinctive communities and supporter landscape; while helping volunteers, branches and supporters play their part in our life-saving work. Contract £42,000 (FTE) per annum plus benefits Full Time (35hrs per week) Fixed Term (18 months) Hybrid working - Meeting in person and working collaboratively are things we value. This role is linked to our Edinburgh office with a blend of home and office working and occasional travel to our central office based in Surrey. In-person working: Minimum of 1 office day each week in the Edinburgh office, normally Wednesdays. We are passionate about flexible working, talk to us about your preferences. About the role The role will be line managed within the Community and Events team, while working closely with the Scotland office to shape and deliver fundraising growth across the nation. This role will also require occasional travel to our central office in Surrey Ewell or our London Hub office on Leadenhall Street What you ll do Grow community fundraising income in Scotland Lead the day-to-day delivery of community fundraising activity across Scotland. Identify, develop and manage a strong pipeline of supporters and fundraising opportunities. Manage income budgets of around £200k or more and contribute to forecasting, reporting and performance analysis. Build strong supporter and volunteer relationships Build and steward relationships with volunteers, branches, individuals, community groups and corporate partners. Champion excellent supporter journeys that attract new supporters and deepen existing relationships. Support volunteers and branches to reach their fundraising potential. Work across Samaritans Support the development and delivery of the Community and Events fundraising strategy and operational plans. Develop networks across Scotland to raise Samaritans profile and unlock new opportunities. Work across the organisation to embed a One Samaritans approach to fundraising and engagement. Ensure activity complies with charity law, fundraising regulation and data protection requirements About you You re an experienced community fundraiser who thrives on building relationships and making things happen. You enjoy working collaboratively, influencing stakeholders and supporting volunteers to succeed. You ll be confident working at both strategic and operational levels, balancing planning and delivery while keeping supporters and volunteers at the heart of everything you do. What you will bring: Significant experience in community fundraising with a strong understanding of fundraising operations Proven ability to manage an income portfolio of £200k+ and work to financial targets Excellent relationship building, stakeholder management and influencing skills Experience of working with and supporting volunteers Strong understanding of charity legislation and fundraising best practice Experience of working cross departmentally and collaboratively A genuine commitment to Samaritans mission, values and equity, diversity and inclusion principles Experience of project management, coaching or mentoring, and managing change would be an advantage, as would knowledge of the Scottish fundraising environment. Full outline in the Job description file below. Criminal record check (PVG) We take safeguarding seriously at Samaritans and follow safe recruitment practices. As this role has direct contact with children and adults at risk, this role will require a PVG (Adults and Children) check. At offer stage, as part of the conditional job offer, we will require the candidate to disclose in full, spent and unspent convictions by completing a declaration form. The declaration form will only be seen by those who need to see it as part of the recruitment process. Why Samaritans? At Samaritans, people matter deeply. We know that meaningful impact starts with how we support each other. We are committed to creating an inclusive, supportive and flexible workplace where everyone can thrive. We value diversity of thought, background and lived experience, and we actively encourage applications from people from all communities. Every person at Samaritans plays a role in helping fewer people die by suicide. If you are motivated by purpose, compassion and the opportunity to make a lasting difference, we would love to hear from you. For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available below. You can also visit our careers website to access this. We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans. To Apply Please submit your CV and include a cover letter (max 2 pages) evidencing expertise and experience you have to do this role. Please consider areas such as: Community fundraising leadership Stakeholder and volunteer engagement Strategic delivery and ways of working At Samaritans, human connection is at the heart of everything we do. We do not use AI at any stage during the selection process. Your application will always be carefully reviewed by the recruiting manager or a member of the Talent Attraction Team. We kindly ask that you avoid using AI tools to generate your application or interview answers. We want to hear your own ideas, insights, and writing style so your unique strengths can shine through. We recognise that some candidates may use assistive technology or tools to help with accessibility, structure or grammar. Applications close at 9am Monday 1st June Interviews All applicants will receive notification of the outcome of their application, at the appropriate time. 1st stage interviews (online) will be held on 9th & 11th June 2nd interviews (face to face in Edinburgh office) will be held on 18th June.
May 13, 2026
Full time
At Samaritans, our vision is that fewer people die by suicide. Every day, our volunteers and staff provide life-saving emotional support to people in distress, and behind that work is a culture built on compassion, inclusion, learning and human connection. We are looking for a Senior Community Fundraiser Scotland to help grow income, strengthen supporter relationships and unlock the power of community fundraising across Scotland. This is an exciting senior role within our Community and Events team, working closely with colleagues and volunteers across our Scottish network. You will develop fundraising opportunities that reflect Scotland s distinctive communities and supporter landscape; while helping volunteers, branches and supporters play their part in our life-saving work. Contract £42,000 (FTE) per annum plus benefits Full Time (35hrs per week) Fixed Term (18 months) Hybrid working - Meeting in person and working collaboratively are things we value. This role is linked to our Edinburgh office with a blend of home and office working and occasional travel to our central office based in Surrey. In-person working: Minimum of 1 office day each week in the Edinburgh office, normally Wednesdays. We are passionate about flexible working, talk to us about your preferences. About the role The role will be line managed within the Community and Events team, while working closely with the Scotland office to shape and deliver fundraising growth across the nation. This role will also require occasional travel to our central office in Surrey Ewell or our London Hub office on Leadenhall Street What you ll do Grow community fundraising income in Scotland Lead the day-to-day delivery of community fundraising activity across Scotland. Identify, develop and manage a strong pipeline of supporters and fundraising opportunities. Manage income budgets of around £200k or more and contribute to forecasting, reporting and performance analysis. Build strong supporter and volunteer relationships Build and steward relationships with volunteers, branches, individuals, community groups and corporate partners. Champion excellent supporter journeys that attract new supporters and deepen existing relationships. Support volunteers and branches to reach their fundraising potential. Work across Samaritans Support the development and delivery of the Community and Events fundraising strategy and operational plans. Develop networks across Scotland to raise Samaritans profile and unlock new opportunities. Work across the organisation to embed a One Samaritans approach to fundraising and engagement. Ensure activity complies with charity law, fundraising regulation and data protection requirements About you You re an experienced community fundraiser who thrives on building relationships and making things happen. You enjoy working collaboratively, influencing stakeholders and supporting volunteers to succeed. You ll be confident working at both strategic and operational levels, balancing planning and delivery while keeping supporters and volunteers at the heart of everything you do. What you will bring: Significant experience in community fundraising with a strong understanding of fundraising operations Proven ability to manage an income portfolio of £200k+ and work to financial targets Excellent relationship building, stakeholder management and influencing skills Experience of working with and supporting volunteers Strong understanding of charity legislation and fundraising best practice Experience of working cross departmentally and collaboratively A genuine commitment to Samaritans mission, values and equity, diversity and inclusion principles Experience of project management, coaching or mentoring, and managing change would be an advantage, as would knowledge of the Scottish fundraising environment. Full outline in the Job description file below. Criminal record check (PVG) We take safeguarding seriously at Samaritans and follow safe recruitment practices. As this role has direct contact with children and adults at risk, this role will require a PVG (Adults and Children) check. At offer stage, as part of the conditional job offer, we will require the candidate to disclose in full, spent and unspent convictions by completing a declaration form. The declaration form will only be seen by those who need to see it as part of the recruitment process. Why Samaritans? At Samaritans, people matter deeply. We know that meaningful impact starts with how we support each other. We are committed to creating an inclusive, supportive and flexible workplace where everyone can thrive. We value diversity of thought, background and lived experience, and we actively encourage applications from people from all communities. Every person at Samaritans plays a role in helping fewer people die by suicide. If you are motivated by purpose, compassion and the opportunity to make a lasting difference, we would love to hear from you. For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available below. You can also visit our careers website to access this. We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans. To Apply Please submit your CV and include a cover letter (max 2 pages) evidencing expertise and experience you have to do this role. Please consider areas such as: Community fundraising leadership Stakeholder and volunteer engagement Strategic delivery and ways of working At Samaritans, human connection is at the heart of everything we do. We do not use AI at any stage during the selection process. Your application will always be carefully reviewed by the recruiting manager or a member of the Talent Attraction Team. We kindly ask that you avoid using AI tools to generate your application or interview answers. We want to hear your own ideas, insights, and writing style so your unique strengths can shine through. We recognise that some candidates may use assistive technology or tools to help with accessibility, structure or grammar. Applications close at 9am Monday 1st June Interviews All applicants will receive notification of the outcome of their application, at the appropriate time. 1st stage interviews (online) will be held on 9th & 11th June 2nd interviews (face to face in Edinburgh office) will be held on 18th June.
The Bike Station (Recycle to Cycle & Recycle to Cycle Trading Ltd.) Job Title: Community Outreach Officer (please note this role is subject to a PVG Disclosure Scotland check) Location: Edinburgh Reports To: Communities Manager Contract: Permanent Hours: 0.6FTE (21 hours/week) Salary: £27,127 FTE Purpose of the role The post will engage with communities in Edinburgh, with particular focus on our Kids Bike Life programme. Kids Bike Life (KBL) is a project designed to enable more young people and their adults to choose cycling. Having started delivery of the project in 2024/25, we have built relationships with schools, young people, their adults and the surrounding communities to deliver a programme of activity to increase cycling in the area. The role will primarily involve working with our Cycle Trainer Ride Leaders to schedule activities for the Kids Bike Life programme, developing new partnerships (with schools and community organisations) and maintaining existing relationships. Throughout the delivery of the programme you will be expected to keep records and evaluate in line with reporting requirements. You may be expected to support the Communities Manager in future fundraising bids for the project or other such community projects. Key Responsibilities Plan and coordinate delivery of the Kids Bike Life programme in Edinburgh Engage with partner organisations, identify the most appropriate partnerships for Bike Station projects and develop and maintain relationships with selected partners Act as the primary point of contact for partners, sharing information about the programme and dealing with their enquiries and any problems that arise Ensure appropriate data is collected for robust evaluation of the programme, contribute to analysis and presentation of data for reporting and funding applications etc Work with Communities Manager and Perth counterpart to ensure the projects are delivered consistently and are continually improved Work closely with the Cycle Trainer Ride Leaders to schedule Kids Bike Life sessions Develop a strategy for the integration of cargo bikes into the Kids Bike Life project Coordinate freelancers or volunteers required to assist with delivery of activities With support of Community Mechanics and/or Cycle Trainer Ride Leader, design events for the programme Support the recruitment of staff joining the Communities Team Support the Communications Officer by providing relevant materials (e.g. photos, quotes etc.) Operate within a set delivery budget that is prescribed and monitored Comply with all current legislation and Recycle to Cycle policies Work with the Bike Station team Assist with the delivery of other communities projects and activities Where necessary, assist in the development of new community programmes Person Specification Experience Delivering behaviour change programmes using a community development approach Partnership working with local authorities, community planning partners and the community and voluntary sector Ability to work independently and make decisions with minimal supervision; enthusiastic and self motivated Good level of IT literacy including use of Google suite Good understanding and experience of community development theory and practice Excellent knowledge and understanding of the workings of the community and voluntary sector Understanding of local and national social policy Developing and delivering projects in seldom heard communities Excellent track record of organising, promoting and carrying through events Leading group workshops and training activities Contributing to successful funding applications Skills Good verbal and written communication skills Understanding of the community and voluntary sector Good time management skills and attention to detail Innovative, analytical and a great problem solver Ability to work independently and as part of a team Experience of participatory processes of community engagement Application deadline Deadline for application: Monday 4 May 2026 (midnight) - interviews w/b 11 May 2026
May 13, 2026
Full time
The Bike Station (Recycle to Cycle & Recycle to Cycle Trading Ltd.) Job Title: Community Outreach Officer (please note this role is subject to a PVG Disclosure Scotland check) Location: Edinburgh Reports To: Communities Manager Contract: Permanent Hours: 0.6FTE (21 hours/week) Salary: £27,127 FTE Purpose of the role The post will engage with communities in Edinburgh, with particular focus on our Kids Bike Life programme. Kids Bike Life (KBL) is a project designed to enable more young people and their adults to choose cycling. Having started delivery of the project in 2024/25, we have built relationships with schools, young people, their adults and the surrounding communities to deliver a programme of activity to increase cycling in the area. The role will primarily involve working with our Cycle Trainer Ride Leaders to schedule activities for the Kids Bike Life programme, developing new partnerships (with schools and community organisations) and maintaining existing relationships. Throughout the delivery of the programme you will be expected to keep records and evaluate in line with reporting requirements. You may be expected to support the Communities Manager in future fundraising bids for the project or other such community projects. Key Responsibilities Plan and coordinate delivery of the Kids Bike Life programme in Edinburgh Engage with partner organisations, identify the most appropriate partnerships for Bike Station projects and develop and maintain relationships with selected partners Act as the primary point of contact for partners, sharing information about the programme and dealing with their enquiries and any problems that arise Ensure appropriate data is collected for robust evaluation of the programme, contribute to analysis and presentation of data for reporting and funding applications etc Work with Communities Manager and Perth counterpart to ensure the projects are delivered consistently and are continually improved Work closely with the Cycle Trainer Ride Leaders to schedule Kids Bike Life sessions Develop a strategy for the integration of cargo bikes into the Kids Bike Life project Coordinate freelancers or volunteers required to assist with delivery of activities With support of Community Mechanics and/or Cycle Trainer Ride Leader, design events for the programme Support the recruitment of staff joining the Communities Team Support the Communications Officer by providing relevant materials (e.g. photos, quotes etc.) Operate within a set delivery budget that is prescribed and monitored Comply with all current legislation and Recycle to Cycle policies Work with the Bike Station team Assist with the delivery of other communities projects and activities Where necessary, assist in the development of new community programmes Person Specification Experience Delivering behaviour change programmes using a community development approach Partnership working with local authorities, community planning partners and the community and voluntary sector Ability to work independently and make decisions with minimal supervision; enthusiastic and self motivated Good level of IT literacy including use of Google suite Good understanding and experience of community development theory and practice Excellent knowledge and understanding of the workings of the community and voluntary sector Understanding of local and national social policy Developing and delivering projects in seldom heard communities Excellent track record of organising, promoting and carrying through events Leading group workshops and training activities Contributing to successful funding applications Skills Good verbal and written communication skills Understanding of the community and voluntary sector Good time management skills and attention to detail Innovative, analytical and a great problem solver Ability to work independently and as part of a team Experience of participatory processes of community engagement Application deadline Deadline for application: Monday 4 May 2026 (midnight) - interviews w/b 11 May 2026
Salary: £28,000 - £35,000 Contract: Temporary (up to 4 months) Location: Southampton Hybrid working (3 days in the office) Closing date: ASAP We have a fantastic opportunity for a Community and Events Officer reporting to the Fundraising Manager, small but mighty, this organisation has a strong local profile and it s an exciting time to join. As part of this varied and hands-on role, you will play a key part in maximising income from community fundraising and events, while delivering an excellent supporter experience. You will lead on the organisation of a high-profile flagship event, motivating participants, stewarding supporters and working closely with internal and external marketing and communications teams to drive engagement and income. To be successful as the Community & Events Officer you will need: Experience of managing fundraising or engagement events A proven track record of delivering excellent supporter or customer stewardship Strong organisational and communication skills A full UK driving licence and access to a car is required, and flexibility to attend events outside of normal office hours when needed. If you would like to discuss this role with us please contact us and quote the reference 2911AJ. Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here. We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency. If enough applications are received the charity reserve the right to end the application period sooner.
May 13, 2026
Full time
Salary: £28,000 - £35,000 Contract: Temporary (up to 4 months) Location: Southampton Hybrid working (3 days in the office) Closing date: ASAP We have a fantastic opportunity for a Community and Events Officer reporting to the Fundraising Manager, small but mighty, this organisation has a strong local profile and it s an exciting time to join. As part of this varied and hands-on role, you will play a key part in maximising income from community fundraising and events, while delivering an excellent supporter experience. You will lead on the organisation of a high-profile flagship event, motivating participants, stewarding supporters and working closely with internal and external marketing and communications teams to drive engagement and income. To be successful as the Community & Events Officer you will need: Experience of managing fundraising or engagement events A proven track record of delivering excellent supporter or customer stewardship Strong organisational and communication skills A full UK driving licence and access to a car is required, and flexibility to attend events outside of normal office hours when needed. If you would like to discuss this role with us please contact us and quote the reference 2911AJ. Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here. We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency. If enough applications are received the charity reserve the right to end the application period sooner.
Role Purpose Responsible for helping to ensure the effective delivery of the Regional Fundraising strategy in relation to generating sustainable income from third parties and campaigns. You will primarily focus on recruiting support from community groups and associations, businesses and individuals across the South as well as supporting the growth and diversity of the challenge events portfolio. You will plan, market, deliver and grow your portfolio ensuring all objectives, financial and non-financial are achieved, with an active focus on cost-effective ideas, growth and contingency plans. Working closely with our service delivery teams across the UK to develop fundraising lead networks, building a robust and community driven income pipeline. You will build powerful, local relationships across your region, and ensure every supporter has an exceptional fundraising experience. Main Responsibilities Support the development and implementation of a fundraising plan to maximise income generation across the designated area, in line with the overall fundraising strategy. Build knowledge of Child Bereavement UK supporters in the area and develop a community of supporters who have a tangible relationship with our work. Build relationships with individual supporters, community organisations, faith groups, schools and education facilities, regional corporates and challenge event participants. Contribute to the development of annual income and expenditure budgets, monitoring results and contributing to regular reforecasts, mitigation and contingency planning to ensure budget is achieved. Attract new support and nurture and develop existing support by providing excellent stewardship to maximise supporter journey, value and retention and in-turn income. Work alongside the Head of Regional Fundraising and Challenge Event team to develop and promote successful and engaging off-the-shelf fundraising initiatives, campaigns, and challenge events to engage and encourage potential supporters, using research to spot trends and popular initiatives. Work collaboratively with the Challenge Event team and Communications team to develop and implement marketing and social media plans for all events/activities. Analyse the potential risks and benefits of fundraising events/activities considering risk, time/cost ratios, and overall ROI, to focus effort accordingly. Ensure all associated activities are compliant with charity law, regulatory requirements, and best practice, including Data Protection Act and GDPR. Develop and follow processes and systems to ensure the effective management of all relevant information, including maintaining and assuming responsibility for accurate information on the charity s Sales Force database and the community section of the website. Work with the Head of Regional Fundraising to recruit Fundraising Committees across the region. Support with the recruitment of Community Ambassadors. All Staff Contribute to the vision and mission of Child Bereavement UK; whilst embedding the values into your daily work activities. Promote equality of opportunity and diversity in accordance with Child Bereavement UK policy. Contribute to the overall success of the charity s fundraising needs by providing case studies, attending events and adding value to the experience of our supporters as required. Contribute to the brand and reach of the charity by working alongside our Marketing & Communications Team when relevant press opportunities arise or when required for social media and online content (including the use of photography). Work to objectives, targets and work plans agreed with your line manager. Undertake specific projects and other ad hoc duties agreed with your line manager, fulfilling any deadlines, reviews and reporting procedures required. Take an active part in the Quarterly review process and participate in training agreed with your line manager. Recognise and champion the lived experience of children and young people with bereavement within your work. Ensure the health and safety of all colleagues, volunteers and visitors in accordance with Child Bereavement UK policy. Person Specification Essential Ability to self-motivate and organise yourself to manage multiple priorities, to set and meet deadlines in order to keep projects moving forwards. Experience in at least one of: fundraising, sales, partnerships, business development, or community engagement. Confidence and experience in public speaking, both offline and online, and demonstratable ability to represent a cause to a wide range of audiences. Outstanding relationship-building skills and an ability to manage stakeholder relationships effectively and creatively. Experience of working to targets and managing budgets. A positive, proactive approach to problem-solving and collaboration. Confidence working independently and as part of a team. Desirable Experience in community fundraising or charity income generation Experience of delivering a regional-focused role in the same geographic area Experience of managing and supporting volunteers. Familiarity with CRM systems and data management Recruitment Timetable Application deadline: 27th May 2026 at midnight First Stage Screening Interviews You may be asked to attend a 10-minute Screening Interview on MS Teams with the Hiring Managers for the vacancy, to assess your suitability for the role. During the interview, you will be asked two skills-based questions. Second Stage Interviews If you are progressed to a second stage interview, you will be invited to attend a 1-hour formal interview on MS Teams with the Hiring Managers for the role. It is our policy to share the role-specific interview questions with applicants ahead of the interview, to aid their preparation. You may also be asked to complete an interview task, which will also be shared with you in advance.
May 13, 2026
Full time
Role Purpose Responsible for helping to ensure the effective delivery of the Regional Fundraising strategy in relation to generating sustainable income from third parties and campaigns. You will primarily focus on recruiting support from community groups and associations, businesses and individuals across the South as well as supporting the growth and diversity of the challenge events portfolio. You will plan, market, deliver and grow your portfolio ensuring all objectives, financial and non-financial are achieved, with an active focus on cost-effective ideas, growth and contingency plans. Working closely with our service delivery teams across the UK to develop fundraising lead networks, building a robust and community driven income pipeline. You will build powerful, local relationships across your region, and ensure every supporter has an exceptional fundraising experience. Main Responsibilities Support the development and implementation of a fundraising plan to maximise income generation across the designated area, in line with the overall fundraising strategy. Build knowledge of Child Bereavement UK supporters in the area and develop a community of supporters who have a tangible relationship with our work. Build relationships with individual supporters, community organisations, faith groups, schools and education facilities, regional corporates and challenge event participants. Contribute to the development of annual income and expenditure budgets, monitoring results and contributing to regular reforecasts, mitigation and contingency planning to ensure budget is achieved. Attract new support and nurture and develop existing support by providing excellent stewardship to maximise supporter journey, value and retention and in-turn income. Work alongside the Head of Regional Fundraising and Challenge Event team to develop and promote successful and engaging off-the-shelf fundraising initiatives, campaigns, and challenge events to engage and encourage potential supporters, using research to spot trends and popular initiatives. Work collaboratively with the Challenge Event team and Communications team to develop and implement marketing and social media plans for all events/activities. Analyse the potential risks and benefits of fundraising events/activities considering risk, time/cost ratios, and overall ROI, to focus effort accordingly. Ensure all associated activities are compliant with charity law, regulatory requirements, and best practice, including Data Protection Act and GDPR. Develop and follow processes and systems to ensure the effective management of all relevant information, including maintaining and assuming responsibility for accurate information on the charity s Sales Force database and the community section of the website. Work with the Head of Regional Fundraising to recruit Fundraising Committees across the region. Support with the recruitment of Community Ambassadors. All Staff Contribute to the vision and mission of Child Bereavement UK; whilst embedding the values into your daily work activities. Promote equality of opportunity and diversity in accordance with Child Bereavement UK policy. Contribute to the overall success of the charity s fundraising needs by providing case studies, attending events and adding value to the experience of our supporters as required. Contribute to the brand and reach of the charity by working alongside our Marketing & Communications Team when relevant press opportunities arise or when required for social media and online content (including the use of photography). Work to objectives, targets and work plans agreed with your line manager. Undertake specific projects and other ad hoc duties agreed with your line manager, fulfilling any deadlines, reviews and reporting procedures required. Take an active part in the Quarterly review process and participate in training agreed with your line manager. Recognise and champion the lived experience of children and young people with bereavement within your work. Ensure the health and safety of all colleagues, volunteers and visitors in accordance with Child Bereavement UK policy. Person Specification Essential Ability to self-motivate and organise yourself to manage multiple priorities, to set and meet deadlines in order to keep projects moving forwards. Experience in at least one of: fundraising, sales, partnerships, business development, or community engagement. Confidence and experience in public speaking, both offline and online, and demonstratable ability to represent a cause to a wide range of audiences. Outstanding relationship-building skills and an ability to manage stakeholder relationships effectively and creatively. Experience of working to targets and managing budgets. A positive, proactive approach to problem-solving and collaboration. Confidence working independently and as part of a team. Desirable Experience in community fundraising or charity income generation Experience of delivering a regional-focused role in the same geographic area Experience of managing and supporting volunteers. Familiarity with CRM systems and data management Recruitment Timetable Application deadline: 27th May 2026 at midnight First Stage Screening Interviews You may be asked to attend a 10-minute Screening Interview on MS Teams with the Hiring Managers for the vacancy, to assess your suitability for the role. During the interview, you will be asked two skills-based questions. Second Stage Interviews If you are progressed to a second stage interview, you will be invited to attend a 1-hour formal interview on MS Teams with the Hiring Managers for the role. It is our policy to share the role-specific interview questions with applicants ahead of the interview, to aid their preparation. You may also be asked to complete an interview task, which will also be shared with you in advance.
Role Purpose The Partnerships Development Lead will be responsible for proactively generating significant income from five and six figure corporate partnerships. You will manage the new business pipeline, identify new opportunities with prospective corporate partners and develop lasting relationships with them. You will develop compelling applications and creative partnerships proposals securing new and exciting partnerships for Child Bereavement UK. Main Responsibilities Lead corporate new business development to drive the growth of corporate partnerships. Develop, manage and steward a portfolio of partners by building strong relationships to maximise multiyear giving and growth. Work alongside the Head of Corporate Partnerships and Commercial to support the development and implementation of a new Partnerships strategy covering development of a prospect pipeline, building a culture of peer referrals, annual targets and key account plans. Research and identify new corporate prospects who have the potential to make a significant difference to the lives of grieving children. You will develop and implement cultivation strategies to turn prospects into supporters. Prepare and present highly customised, compelling funding proposals to prospective corporate prospects. Make effective and targeted new business calls, including warm and self-generated leads. Work closely with the Corporate Partnerships Account Manager to deliver a thorough on boarding process ad handover for new accounts. Identify key decision makers and use strong consultative and negotiation skills to articulate the benefits of a partnership with Child Bereavement UK. Maintain an awareness of corporate giving trends, news, events and legislation in the UK and pick up on opportunities or topical issues that will enhance the charity. Develop new corporate partnership products to cultivate new donors, and work alongside the Director of Income Generation and Head of Corporate Partnerships on the introduction of a new Development Board. Work closely with the Regional Fundraising Managers to spot new opportunities. All Staff Contribute to the vision and mission of Child Bereavement UK; whilst embedding the values into your daily work activities. Promote equality of opportunity and diversity in accordance with Child Bereavement UK policy. Contribute to the overall success of the charity s fundraising needs by providing case studies, attending events and adding value to the experience of our supporters as required. Contribute to the brand and reach of the charity by working alongside our Marketing & Communications Team when relevant press opportunities arise or when required for social media and online content (including the use of photography). Work to objectives, targets and work plans agreed with your line manager. Undertake specific projects and other ad hoc duties agreed with your line manager, fulfilling any deadlines, reviews and reporting procedures required. Take an active part in the Quarterly review process and participate in training agreed with your line manager. Recognise and champion the lived experience of children and young people with bereavement within your work. Ensure the health and safety of all colleagues, volunteers and visitors in accordance with Child Bereavement UK policy. Person Specification Essential Experience of working in corporate fundraising, including being confident in pitching and writing proposals for a corporate partner audience. Experience of prospecting and new business development. Experience of securing 5-6 figure partnerships from corporates. Strong interpersonal skills and the ability to relate with senior stakeholders both internally and externally. Highly professional, flexible and committed to achieve and exceed KPIs. Exceptional communication skills both written and verbal. Strong influencing skills. A self-starter with strong team working skills. Excellent time management and organisational skills with the ability to prioritise work, handle conflicting demands and meet tight deadlines. A creative thinker and quick to respond to opportunities Strong presentation skills Desirable Understanding of child bereavement. Experience of using Salesforce CRM System. Recruitment Timetable Application deadline: 27th May 2026 at midnight First Stage Screening Interviews You may be asked to attend a 10-minute Screening Interview on MS Teams with the Hiring Managers for the vacancy, to assess your suitability for the role. During the interview, you will be asked two skills-based questions. Second Stage Interviews If you are progressed to a second stage interview, you will be invited to attend a 1-hour formal interview on MS Teams with the Hiring Managers for the role. It is our policy to share the role-specific interview questions with applicants ahead of the interview, to aid their preparation. You may also be asked to complete an interview task, which will also be shared with you in advance.
May 13, 2026
Full time
Role Purpose The Partnerships Development Lead will be responsible for proactively generating significant income from five and six figure corporate partnerships. You will manage the new business pipeline, identify new opportunities with prospective corporate partners and develop lasting relationships with them. You will develop compelling applications and creative partnerships proposals securing new and exciting partnerships for Child Bereavement UK. Main Responsibilities Lead corporate new business development to drive the growth of corporate partnerships. Develop, manage and steward a portfolio of partners by building strong relationships to maximise multiyear giving and growth. Work alongside the Head of Corporate Partnerships and Commercial to support the development and implementation of a new Partnerships strategy covering development of a prospect pipeline, building a culture of peer referrals, annual targets and key account plans. Research and identify new corporate prospects who have the potential to make a significant difference to the lives of grieving children. You will develop and implement cultivation strategies to turn prospects into supporters. Prepare and present highly customised, compelling funding proposals to prospective corporate prospects. Make effective and targeted new business calls, including warm and self-generated leads. Work closely with the Corporate Partnerships Account Manager to deliver a thorough on boarding process ad handover for new accounts. Identify key decision makers and use strong consultative and negotiation skills to articulate the benefits of a partnership with Child Bereavement UK. Maintain an awareness of corporate giving trends, news, events and legislation in the UK and pick up on opportunities or topical issues that will enhance the charity. Develop new corporate partnership products to cultivate new donors, and work alongside the Director of Income Generation and Head of Corporate Partnerships on the introduction of a new Development Board. Work closely with the Regional Fundraising Managers to spot new opportunities. All Staff Contribute to the vision and mission of Child Bereavement UK; whilst embedding the values into your daily work activities. Promote equality of opportunity and diversity in accordance with Child Bereavement UK policy. Contribute to the overall success of the charity s fundraising needs by providing case studies, attending events and adding value to the experience of our supporters as required. Contribute to the brand and reach of the charity by working alongside our Marketing & Communications Team when relevant press opportunities arise or when required for social media and online content (including the use of photography). Work to objectives, targets and work plans agreed with your line manager. Undertake specific projects and other ad hoc duties agreed with your line manager, fulfilling any deadlines, reviews and reporting procedures required. Take an active part in the Quarterly review process and participate in training agreed with your line manager. Recognise and champion the lived experience of children and young people with bereavement within your work. Ensure the health and safety of all colleagues, volunteers and visitors in accordance with Child Bereavement UK policy. Person Specification Essential Experience of working in corporate fundraising, including being confident in pitching and writing proposals for a corporate partner audience. Experience of prospecting and new business development. Experience of securing 5-6 figure partnerships from corporates. Strong interpersonal skills and the ability to relate with senior stakeholders both internally and externally. Highly professional, flexible and committed to achieve and exceed KPIs. Exceptional communication skills both written and verbal. Strong influencing skills. A self-starter with strong team working skills. Excellent time management and organisational skills with the ability to prioritise work, handle conflicting demands and meet tight deadlines. A creative thinker and quick to respond to opportunities Strong presentation skills Desirable Understanding of child bereavement. Experience of using Salesforce CRM System. Recruitment Timetable Application deadline: 27th May 2026 at midnight First Stage Screening Interviews You may be asked to attend a 10-minute Screening Interview on MS Teams with the Hiring Managers for the vacancy, to assess your suitability for the role. During the interview, you will be asked two skills-based questions. Second Stage Interviews If you are progressed to a second stage interview, you will be invited to attend a 1-hour formal interview on MS Teams with the Hiring Managers for the role. It is our policy to share the role-specific interview questions with applicants ahead of the interview, to aid their preparation. You may also be asked to complete an interview task, which will also be shared with you in advance.
Role Purpose As Head of Creative & Content, you will shape and champion the creative vision of Child Bereavement UK. You ll lead the development of a bold, purposeful content and creative strategy that brings our mission to life, ensuring every story, campaign and asset is high-quality, evidence-based, accessible and emotionally resonant across all channels. You ll set the creative direction and ensure everything we produce is consistently compelling, inclusive and impactful, delivering outstanding user experiences that truly connect with our audiences. This role leads the full content lifecycle, from strategic planning and innovative production to governance and evaluation. You ll drive creativity that supports income generation, strengthens service delivery and grows brand awareness, making sure our content doesn t just inform, but inspires action and change. Main Responsibilities 1. Leadership, Team Management & Administration Work alongside the Director of Marketing & Communications to lead the Marketing & Communications team, ensuring there is a clear direction of travel, an understanding of purpose and exemplary culture embedded to drive future success. Provide clear leadership and direct line management to the Brand Lead and Content Creator. Build a high-performing content function with strong planning, evaluation and cross-functional collaboration. Support and mentor a network of volunteer content creators. Champion innovation, best practice and a user-centred approach to content. Proactively formulate appropriate, strategic and creative responses and pitch new ideas for campaigns and activities. Oversee the content strategy for all level 1 output, and seasonal appeals and campaigns. Effectively manage expenditure across all content workstreams in line with agreed expenditure budgets. Ensure that the recording of permissions and consents is adhered to in line with our policies and procedures and in accordance with GDPR. Deputise for the Director of Marketing & Communications when required. 2. Creative and Content Strategy & Governance Set, implement and continuously evolve the organisation-wide content strategy, ensuring alignment with strategic aims and audience needs. Oversee content systems, processes, policies and tools to ensure consistency, quality, accessibility and compliance. Develop a sensitive and safe lived-experience content strategy, ensuring safeguarding standards are met and contributors are appropriately supported in partnership with service teams. Identify and pursue content collaboration opportunities to enhance reach, impact and brand visibility. Manage the content budget and ensure effective prioritisation and resourcing. 3. Content Creation, Management & Delivery Lead delivery of high-quality cross-channel content, including copy, editorial, design and audio-visual assets. Develop and provide creative direction for content-led campaigns. Grow and manage a library of level 1 and evergreen content. Identify new and emerging content opportunities appropriate content opportunities using market insight and analytics to continuously develop Child Bereavement UK s content position. Create, assign, commission and manage a diverse range of evergreen and project specific multimedia content including but not limited to video, audio, design and copy. Maintain a robust content production schedule to support organisational priorities. Quality-assure and ensure all content meets visual identity, user experience, accessibility, safeguarding and GDPR requirements. Support colleagues with interviewing service-users, professionals, staff and supporters and producing high-quality case studies for use across channels including the Impact Report, website, publications, social media and fundraising materials. Support and guide colleagues with basic content production duties as needed. 4. Brand & Information standards Provide line management and leadership to the Brand Lead to oversee brand (design, editorial and audio-visual) standards across all key external communications. Support the Brand Lead to identify and steward brand opportunities and collaborations. 5. Insight, Evaluation & Reporting Lead ongoing insight and research activities to assess content effectiveness and identify gaps or opportunities. Monitor and analyse content reach, performance and effectiveness producing regular reports for senior leadership. Adopt test-and-learn approaches (e.g., A/B testing and insight sharing) to drive continuous improvement. 6. Collaboration & Stakeholder Engagement Work closely with the Directors of Marketing & Communications, Services & Service Transformation, and Income Generation to deliver strategic content needs. Partner with bereavement services, income generation and participation teams to identify and maximise high-value content opportunities. Collaborate with brand and marketing colleagues to deliver projects aligned to the marketing strategy and comms plans. Liaise with creative agencies, media partners and freelance suppliers. Foster strong cross-charity relationships to ensure coherent messaging and shared learning. All Staff Contribute to the vision and mission of Child Bereavement UK; whilst embedding the values into your daily work activities. Promote equality of opportunity and diversity in accordance with Child Bereavement UK policy. Contribute to the overall success of the charity s fundraising needs by providing case studies, attending events and adding value to the experience of our supporters as required. Contribute to the brand and reach of the charity by working alongside our Marketing & Communications Team when relevant press opportunities arise or when required for social media and online content (including the use of photography). Work to objectives, targets and work plans agreed with your line manager. Undertake specific projects and other ad hoc duties agreed with your line manager, fulfilling any deadlines, reviews and reporting procedures required. Take an active part in the Quarterly review process and participate in training agreed with your line manager. Recognise and champion the lived experience of children and young people with bereavement within your work. Ensure the health and safety of all colleagues, volunteers and visitors in accordance with Child Bereavement UK policy. Person Specification Essential Experience & Knowledge Proven experience developing and delivering an organisation-wide content strategy. Experience leading a content or editorial function in a complex organisation (charity, health, social care or similar desirable). Proficient in graphic design and video editing skills (e.g. Canva, Adobe, CapCut). Strong track record for producing and overseeing high-quality written, digital, graphic and audiovisual content. Experience commissioning and managing agencies, freelancers and creative partners. Demonstrable experience creating or stewarding sensitive or lived-experience content, including safeguarding, trauma-informed practice and GDPR compliance. Experience of embedding and adhering to content governance and policy. Experience managing a team of content specialists and/or volunteers. Experience working collaboratively across multiple directorates and with subject matter experts. Experience using insight, analytics, testing and research to evaluate content performance and inform decision-making. Strong project management experience, managing multiple concurrent content projects and deadlines. Strong understanding of accessibility, UX principles, brand management and content governance. Skills Excellent copywriting, editing and storytelling skills across multiple formats and for diverse audiences. Skilled in producing high-quality video and audio content, including hands-on skills in filming, recording and editing. Ability to translate complex or clinical information into clear, engaging content. Ability to set strategic direction and translate it into actionable plans and workflows. Strong ability to prioritise, allocate resources and manage competing demands. Ability to balance creative ambition with commercial or organisational objectives. Skilled in coaching, mentoring and motivating individuals and teams. Strong interpersonal and relationship management skills, with the ability to influence internal and external stakeholders. Ability to interpret data, identify insights and make evidence-based recommendations. Excellent attention to detail and commitment to editorial quality. Attributes & Values Compassion, emotional intelligence and ability to work respectfully with bereaved children, young people and families. Collaborative, approachable, and able to build trust across teams. Creative, innovative and proactive, with a solutions-focused, self-starter mindset. Highly organised, resilient and able to work independently in a remote environment. Strong commitment to equity, diversity, inclusion and ethical storytelling, including amplifying lived experience safely and respectfully. . click apply for full job details
May 13, 2026
Full time
Role Purpose As Head of Creative & Content, you will shape and champion the creative vision of Child Bereavement UK. You ll lead the development of a bold, purposeful content and creative strategy that brings our mission to life, ensuring every story, campaign and asset is high-quality, evidence-based, accessible and emotionally resonant across all channels. You ll set the creative direction and ensure everything we produce is consistently compelling, inclusive and impactful, delivering outstanding user experiences that truly connect with our audiences. This role leads the full content lifecycle, from strategic planning and innovative production to governance and evaluation. You ll drive creativity that supports income generation, strengthens service delivery and grows brand awareness, making sure our content doesn t just inform, but inspires action and change. Main Responsibilities 1. Leadership, Team Management & Administration Work alongside the Director of Marketing & Communications to lead the Marketing & Communications team, ensuring there is a clear direction of travel, an understanding of purpose and exemplary culture embedded to drive future success. Provide clear leadership and direct line management to the Brand Lead and Content Creator. Build a high-performing content function with strong planning, evaluation and cross-functional collaboration. Support and mentor a network of volunteer content creators. Champion innovation, best practice and a user-centred approach to content. Proactively formulate appropriate, strategic and creative responses and pitch new ideas for campaigns and activities. Oversee the content strategy for all level 1 output, and seasonal appeals and campaigns. Effectively manage expenditure across all content workstreams in line with agreed expenditure budgets. Ensure that the recording of permissions and consents is adhered to in line with our policies and procedures and in accordance with GDPR. Deputise for the Director of Marketing & Communications when required. 2. Creative and Content Strategy & Governance Set, implement and continuously evolve the organisation-wide content strategy, ensuring alignment with strategic aims and audience needs. Oversee content systems, processes, policies and tools to ensure consistency, quality, accessibility and compliance. Develop a sensitive and safe lived-experience content strategy, ensuring safeguarding standards are met and contributors are appropriately supported in partnership with service teams. Identify and pursue content collaboration opportunities to enhance reach, impact and brand visibility. Manage the content budget and ensure effective prioritisation and resourcing. 3. Content Creation, Management & Delivery Lead delivery of high-quality cross-channel content, including copy, editorial, design and audio-visual assets. Develop and provide creative direction for content-led campaigns. Grow and manage a library of level 1 and evergreen content. Identify new and emerging content opportunities appropriate content opportunities using market insight and analytics to continuously develop Child Bereavement UK s content position. Create, assign, commission and manage a diverse range of evergreen and project specific multimedia content including but not limited to video, audio, design and copy. Maintain a robust content production schedule to support organisational priorities. Quality-assure and ensure all content meets visual identity, user experience, accessibility, safeguarding and GDPR requirements. Support colleagues with interviewing service-users, professionals, staff and supporters and producing high-quality case studies for use across channels including the Impact Report, website, publications, social media and fundraising materials. Support and guide colleagues with basic content production duties as needed. 4. Brand & Information standards Provide line management and leadership to the Brand Lead to oversee brand (design, editorial and audio-visual) standards across all key external communications. Support the Brand Lead to identify and steward brand opportunities and collaborations. 5. Insight, Evaluation & Reporting Lead ongoing insight and research activities to assess content effectiveness and identify gaps or opportunities. Monitor and analyse content reach, performance and effectiveness producing regular reports for senior leadership. Adopt test-and-learn approaches (e.g., A/B testing and insight sharing) to drive continuous improvement. 6. Collaboration & Stakeholder Engagement Work closely with the Directors of Marketing & Communications, Services & Service Transformation, and Income Generation to deliver strategic content needs. Partner with bereavement services, income generation and participation teams to identify and maximise high-value content opportunities. Collaborate with brand and marketing colleagues to deliver projects aligned to the marketing strategy and comms plans. Liaise with creative agencies, media partners and freelance suppliers. Foster strong cross-charity relationships to ensure coherent messaging and shared learning. All Staff Contribute to the vision and mission of Child Bereavement UK; whilst embedding the values into your daily work activities. Promote equality of opportunity and diversity in accordance with Child Bereavement UK policy. Contribute to the overall success of the charity s fundraising needs by providing case studies, attending events and adding value to the experience of our supporters as required. Contribute to the brand and reach of the charity by working alongside our Marketing & Communications Team when relevant press opportunities arise or when required for social media and online content (including the use of photography). Work to objectives, targets and work plans agreed with your line manager. Undertake specific projects and other ad hoc duties agreed with your line manager, fulfilling any deadlines, reviews and reporting procedures required. Take an active part in the Quarterly review process and participate in training agreed with your line manager. Recognise and champion the lived experience of children and young people with bereavement within your work. Ensure the health and safety of all colleagues, volunteers and visitors in accordance with Child Bereavement UK policy. Person Specification Essential Experience & Knowledge Proven experience developing and delivering an organisation-wide content strategy. Experience leading a content or editorial function in a complex organisation (charity, health, social care or similar desirable). Proficient in graphic design and video editing skills (e.g. Canva, Adobe, CapCut). Strong track record for producing and overseeing high-quality written, digital, graphic and audiovisual content. Experience commissioning and managing agencies, freelancers and creative partners. Demonstrable experience creating or stewarding sensitive or lived-experience content, including safeguarding, trauma-informed practice and GDPR compliance. Experience of embedding and adhering to content governance and policy. Experience managing a team of content specialists and/or volunteers. Experience working collaboratively across multiple directorates and with subject matter experts. Experience using insight, analytics, testing and research to evaluate content performance and inform decision-making. Strong project management experience, managing multiple concurrent content projects and deadlines. Strong understanding of accessibility, UX principles, brand management and content governance. Skills Excellent copywriting, editing and storytelling skills across multiple formats and for diverse audiences. Skilled in producing high-quality video and audio content, including hands-on skills in filming, recording and editing. Ability to translate complex or clinical information into clear, engaging content. Ability to set strategic direction and translate it into actionable plans and workflows. Strong ability to prioritise, allocate resources and manage competing demands. Ability to balance creative ambition with commercial or organisational objectives. Skilled in coaching, mentoring and motivating individuals and teams. Strong interpersonal and relationship management skills, with the ability to influence internal and external stakeholders. Ability to interpret data, identify insights and make evidence-based recommendations. Excellent attention to detail and commitment to editorial quality. Attributes & Values Compassion, emotional intelligence and ability to work respectfully with bereaved children, young people and families. Collaborative, approachable, and able to build trust across teams. Creative, innovative and proactive, with a solutions-focused, self-starter mindset. Highly organised, resilient and able to work independently in a remote environment. Strong commitment to equity, diversity, inclusion and ethical storytelling, including amplifying lived experience safely and respectfully. . click apply for full job details
The Communications Manager is a key role in the planning and delivering of high quality, integrated internal and external communications to increase awareness of and drive engagement with The Children s Trust, as part of the Fundraising and Communications Directorate. Working alongside senior colleagues in marketing, media and digital, the role helps ensure our communications are well planned, effective, aligned and consistent, using insight and evaluation to demonstrate impact. Consistency of Brand and Messaging, content and story gathering Build relationships with staff, volunteers and families, telling the stories of The Children s Trust, to be delivered through a number of channels and who can, alongside celebrities, become ambassadors for the charity Drive consistent use of The Children s Trust key messages across all communications channels Work alongside the Senior Marketing Manager to keep style guidelines updated and refreshed on a regular basis Work with the Senior Media and Communications Manager to ensure communications collateral is regularly updated, particularly where children and families feature, ensuring it is in line with the charity s consent process Work with the creative team to ensure brand guidelines are refreshed and updated and that there are toolkits and templates available to wider staff Assist withthe creation and production of key reports e.g. Quality Report, Annual Report External Communications Work with the Senior Media and Communications Manager to assist with The Children s Trust press office function, including being part of an out-of-hours press office rota during key periods Support a programme of proactive public relations and communications campaigns across a range of media channels, driving awareness of the charity to target audiences Support the Head of Marketing and Communications with issues and reputation management Help to quickly develop appropriate strategies for responding to a wide range of issues and incidents, whilst liaising with other stakeholders to create and publish the required collateral Work with internal stakeholders to identify and create stories and content that supports internal and external marketing and communication activity Support the organisation s approach to volunteer and alumni engagement Support the Digital Manager with creating content for and updating The Children s Trust website and The Children's Trust school website Oversee the consent process for work with families ensuring that images and information on the children and young people we support is in line with The Children s Trust policies and procedures. Internal Communications Be part of a core team to plan and implement an internal communications programme across the charity Ensure messages and information is developed and shared appropriately across the organisation Monitor key issues and provide guidance and counsel on staff engagement and communications, external communications content in support of agreed projects and objectives Work with the Senior Media and Communications Manager and Head of Marketing and Communications to draft internal communications across the charity s internal communications channels Work with wider directorate to evaluate success of existing internal communications and develop new ideas Oversee content planning and updating and supporting colleagues to manage their areas on our staff intranet The Loop Marketing and Communications Management Work with fellow managers in the team (currently Senior Media and Communications Manager, Senior Marketing Manager and Digital Manager) to lead the development and implementation of marketing and communications strategies to support the delivery of The Children s Trust s strategic objectives Conduct monitoring and evaluation to demonstrate the impact of the team s work Provide strong project management for communications projects and campaigns, ensuring work is delivered efficiently, collaboratively and to a consistently high standard Develop strong relationships, internally and externally, and role model this to wider members of the department and directorate Fundraising Communications / Income Generation Communications Work with fundraising and retail colleagues within the directorate to plan, execute and evaluate communications campaigns which supports income generation, in line with the fundraising objectives of the charity Support the Digital Manager with creation and distribution of marketing emails and creation of reports Business Development working with the team to support campaigns which support the business development objectives of the charity, to promote support the department with its stakeholder engagement to professionals and parents. Interview date: w/c Monday 1st June 2026 Staff benefits include free staff parking, and more read more below About Us The Children s Trust is the UK s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service. Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom. Staff Benefits The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits on our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment. We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service. Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment. Rehabilitation of Offenders Many roles at The Children s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions. Equal Opportunity Employer To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements. Online Searches In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
May 13, 2026
Full time
The Communications Manager is a key role in the planning and delivering of high quality, integrated internal and external communications to increase awareness of and drive engagement with The Children s Trust, as part of the Fundraising and Communications Directorate. Working alongside senior colleagues in marketing, media and digital, the role helps ensure our communications are well planned, effective, aligned and consistent, using insight and evaluation to demonstrate impact. Consistency of Brand and Messaging, content and story gathering Build relationships with staff, volunteers and families, telling the stories of The Children s Trust, to be delivered through a number of channels and who can, alongside celebrities, become ambassadors for the charity Drive consistent use of The Children s Trust key messages across all communications channels Work alongside the Senior Marketing Manager to keep style guidelines updated and refreshed on a regular basis Work with the Senior Media and Communications Manager to ensure communications collateral is regularly updated, particularly where children and families feature, ensuring it is in line with the charity s consent process Work with the creative team to ensure brand guidelines are refreshed and updated and that there are toolkits and templates available to wider staff Assist withthe creation and production of key reports e.g. Quality Report, Annual Report External Communications Work with the Senior Media and Communications Manager to assist with The Children s Trust press office function, including being part of an out-of-hours press office rota during key periods Support a programme of proactive public relations and communications campaigns across a range of media channels, driving awareness of the charity to target audiences Support the Head of Marketing and Communications with issues and reputation management Help to quickly develop appropriate strategies for responding to a wide range of issues and incidents, whilst liaising with other stakeholders to create and publish the required collateral Work with internal stakeholders to identify and create stories and content that supports internal and external marketing and communication activity Support the organisation s approach to volunteer and alumni engagement Support the Digital Manager with creating content for and updating The Children s Trust website and The Children's Trust school website Oversee the consent process for work with families ensuring that images and information on the children and young people we support is in line with The Children s Trust policies and procedures. Internal Communications Be part of a core team to plan and implement an internal communications programme across the charity Ensure messages and information is developed and shared appropriately across the organisation Monitor key issues and provide guidance and counsel on staff engagement and communications, external communications content in support of agreed projects and objectives Work with the Senior Media and Communications Manager and Head of Marketing and Communications to draft internal communications across the charity s internal communications channels Work with wider directorate to evaluate success of existing internal communications and develop new ideas Oversee content planning and updating and supporting colleagues to manage their areas on our staff intranet The Loop Marketing and Communications Management Work with fellow managers in the team (currently Senior Media and Communications Manager, Senior Marketing Manager and Digital Manager) to lead the development and implementation of marketing and communications strategies to support the delivery of The Children s Trust s strategic objectives Conduct monitoring and evaluation to demonstrate the impact of the team s work Provide strong project management for communications projects and campaigns, ensuring work is delivered efficiently, collaboratively and to a consistently high standard Develop strong relationships, internally and externally, and role model this to wider members of the department and directorate Fundraising Communications / Income Generation Communications Work with fundraising and retail colleagues within the directorate to plan, execute and evaluate communications campaigns which supports income generation, in line with the fundraising objectives of the charity Support the Digital Manager with creation and distribution of marketing emails and creation of reports Business Development working with the team to support campaigns which support the business development objectives of the charity, to promote support the department with its stakeholder engagement to professionals and parents. Interview date: w/c Monday 1st June 2026 Staff benefits include free staff parking, and more read more below About Us The Children s Trust is the UK s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service. Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom. Staff Benefits The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits on our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment. We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service. Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment. Rehabilitation of Offenders Many roles at The Children s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions. Equal Opportunity Employer To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements. Online Searches In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it. Location : Based in London office with flexible homeworking in line with Crisis Hybrid Working Policy About the role This is a pivotal moment to join Crisis in a technical leadership role. We are approaching the go-live of our new Supporter CRM, built on Microsoft Dynamics 365, with launch scheduled for July 2026. As Supporter CRM Product Owner, you will play a central part in ensuring that go-live is a success and then in establishing the continuous improvement model that will drive the platform forward. You will be bold in shaping the product vision, working closely with the CRM Journeys Lead and key stakeholders across the charity to bridge strategic goals with technology enablement. Working within our Data, Digital and Technology team and reporting to the Business Systems Manager, you will own the product backlog, lead agile delivery sprints, and act as the primary technical expert and advocate for the Supporter CRM. We are collaborative by nature you will bridge the gap between technical development and the ambitions of our supporter-facing teams, translating user needs into clear, deliverable requirements. Your work will be impactful: enabling an exceptional supporter experience is central to Crisis ability to grow income and engagement in pursuit of our mission to end homelessness for good. About you Substantial experience of technical Product Ownership, ideally with hands-on knowledge of Microsoft Dynamics 365 Proven ability to translate business requirements into technical specifications within an agile framework, leading delivery teams through sprints and releases Exceptional stakeholder management and communication skills equally comfortable working with technical developers and non-technical colleagues at all levels Experience of driving high levels of user adoption for a new system or service, including establishing training, governance and change control processes Demonstrable track record of working as part of a cross-disciplinary team while being able to work on your own initiative A commitment to Crisis purpose and values, and to equality, diversity and inclusion You may also have experience in one or more of the following: Fundraising or Engagement CRM in the charity sector; Dynamics 365 or other integrated Microsoft technologies; agile project management; change management and adoption; software development. Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply. We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds. Working at Crisis Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness. Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness. As a member of the team, you will have access to a wide range of employee benefits including: A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage. Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy. Pension scheme with an employer contribution of 8.5% 28 days annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave. Enhanced maternity, paternity, shared parental, and adoption pay. Flexible working around the core hours 10am-4pm Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website) Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career. When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation. How do I apply? Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications. Closing date: Thursday 21 May 2026 at 23:59 Interviews will take place online w/c 25 May Interview process: Competency-based interview + written task. AI in Job Applications We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences Accessibility We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help. Registered Charity Numbers: E&W, SC040094
May 13, 2026
Full time
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it. Location : Based in London office with flexible homeworking in line with Crisis Hybrid Working Policy About the role This is a pivotal moment to join Crisis in a technical leadership role. We are approaching the go-live of our new Supporter CRM, built on Microsoft Dynamics 365, with launch scheduled for July 2026. As Supporter CRM Product Owner, you will play a central part in ensuring that go-live is a success and then in establishing the continuous improvement model that will drive the platform forward. You will be bold in shaping the product vision, working closely with the CRM Journeys Lead and key stakeholders across the charity to bridge strategic goals with technology enablement. Working within our Data, Digital and Technology team and reporting to the Business Systems Manager, you will own the product backlog, lead agile delivery sprints, and act as the primary technical expert and advocate for the Supporter CRM. We are collaborative by nature you will bridge the gap between technical development and the ambitions of our supporter-facing teams, translating user needs into clear, deliverable requirements. Your work will be impactful: enabling an exceptional supporter experience is central to Crisis ability to grow income and engagement in pursuit of our mission to end homelessness for good. About you Substantial experience of technical Product Ownership, ideally with hands-on knowledge of Microsoft Dynamics 365 Proven ability to translate business requirements into technical specifications within an agile framework, leading delivery teams through sprints and releases Exceptional stakeholder management and communication skills equally comfortable working with technical developers and non-technical colleagues at all levels Experience of driving high levels of user adoption for a new system or service, including establishing training, governance and change control processes Demonstrable track record of working as part of a cross-disciplinary team while being able to work on your own initiative A commitment to Crisis purpose and values, and to equality, diversity and inclusion You may also have experience in one or more of the following: Fundraising or Engagement CRM in the charity sector; Dynamics 365 or other integrated Microsoft technologies; agile project management; change management and adoption; software development. Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply. We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds. Working at Crisis Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness. Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness. As a member of the team, you will have access to a wide range of employee benefits including: A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage. Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy. Pension scheme with an employer contribution of 8.5% 28 days annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave. Enhanced maternity, paternity, shared parental, and adoption pay. Flexible working around the core hours 10am-4pm Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website) Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career. When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation. How do I apply? Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications. Closing date: Thursday 21 May 2026 at 23:59 Interviews will take place online w/c 25 May Interview process: Competency-based interview + written task. AI in Job Applications We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences Accessibility We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help. Registered Charity Numbers: E&W, SC040094
Kentown Family Support Worker £24,000 pa + Company Car (with an approx. retail value of £23,000-26,000, taxable benefit in kind of £6-£8K) and other excellent benefits To Cover East Lancashire Rainbow Trust Children s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need. About the role: 'We are looking to appoint a Family Support Worker on a full-time basis (35 hours, 5 days per week)' to deliver a high-quality family support service as part of our Kentown Team. Reporting to the Family Support Manager of the Kentown Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness. Having worked in a demanding and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact. What we re looking for: An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care. A warm, inclusive approach to achieving goals quickly and correctly. Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines. Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice) A persuasive and open communicator , you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates A practical knowledge of diversity issues affecting children, young people, and their families aware that being responsive to others needs and concerns, is essential. What we offer: We have a range of fantastic benefits that we offer our employees, this includes. Flexible working hours to balance home and working life 25 days of annual leave plus public holidays rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time) Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Company car for front line care posts Access to the Blue Light Card Scheme, and other rewards and discounts Bike to work, season ticket loan and payroll giving schemes, as well as a recommend a friend recruitment bonus Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year Pension scheme where we contribute 5% of your salary and you contribute at least 3% The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping Robust training and development programmes to support your learning and growth We have a range of fantastic benefits that we offer our employees. If you d like to find out more about these benefits and working with us, please visit our website. We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation. Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months , including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play. The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year. About us: Rainbow Trust Children s Charity enables families who have a child with a life-threatening or terminal illness to make the most of their time together, providing expert practical and emotional support where they need, it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that. How to apply: To apply please visit our website via the link and apply online. Interviews will take place via Teams or in person with a date to be confirmed. We will only contact those applicants who have been successful. There will be a requirement for flexible working and a full current driver s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post. We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment. Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.
May 13, 2026
Full time
Kentown Family Support Worker £24,000 pa + Company Car (with an approx. retail value of £23,000-26,000, taxable benefit in kind of £6-£8K) and other excellent benefits To Cover East Lancashire Rainbow Trust Children s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need. About the role: 'We are looking to appoint a Family Support Worker on a full-time basis (35 hours, 5 days per week)' to deliver a high-quality family support service as part of our Kentown Team. Reporting to the Family Support Manager of the Kentown Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness. Having worked in a demanding and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact. What we re looking for: An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care. A warm, inclusive approach to achieving goals quickly and correctly. Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines. Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice) A persuasive and open communicator , you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates A practical knowledge of diversity issues affecting children, young people, and their families aware that being responsive to others needs and concerns, is essential. What we offer: We have a range of fantastic benefits that we offer our employees, this includes. Flexible working hours to balance home and working life 25 days of annual leave plus public holidays rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time) Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Company car for front line care posts Access to the Blue Light Card Scheme, and other rewards and discounts Bike to work, season ticket loan and payroll giving schemes, as well as a recommend a friend recruitment bonus Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year Pension scheme where we contribute 5% of your salary and you contribute at least 3% The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping Robust training and development programmes to support your learning and growth We have a range of fantastic benefits that we offer our employees. If you d like to find out more about these benefits and working with us, please visit our website. We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation. Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months , including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play. The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year. About us: Rainbow Trust Children s Charity enables families who have a child with a life-threatening or terminal illness to make the most of their time together, providing expert practical and emotional support where they need, it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that. How to apply: To apply please visit our website via the link and apply online. Interviews will take place via Teams or in person with a date to be confirmed. We will only contact those applicants who have been successful. There will be a requirement for flexible working and a full current driver s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post. We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment. Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.
Age UK is seeking an experienced statutory funding professional to play a key role in ensuring that Age UK is strategically positioned, prepared and able to secure statutory funding from national commissioners /grant makers - including national government departments and non-departmental public bodies. It will lead on statutory tenders and some specific statutory grant bid development/submissions. It will review organisational readiness, maintain an opportunity pipeline management, and build key strategic relationships with statutory funders . This is an exciting opportunity for someone who enjoys working within complex funding environments and wants their expertise to deliver outcomes that genuinely matter. This role is one of two newly created Business Development Manager positions. While each post will have a distinct focus-one on national commissioners and the other on local/regional commissioners-the two managers will work closely to ensure strategic alignment and balanced workload across the portfolio. This is a 24-month fixed term contract . There is potential for the role to become permanent depending on a review of business needs. We operate a hybrid-working model, a blend of home and office working. This role will include regular days working from our London office - currently once a week on a Thursday and may involve occasional travel for meetings and cultivation events. Travel costs to the London office are the responsibility of the postholder and are not covered by the charity. Age UK internal grade: 5L Last date for applications Wednesday 20 th May 2026 Must haves: The below competencies will be assessed at the indicated stage of the recruitment process: Application = A, Interview = I, Test = T, Presentation = P Experience Experience leading or supporting securing six and seven figure statutory contracts for charities. A, I Experience of managing or supporting relationships with key individuals from public sector bodies. A, I Skills and knowledge Understanding of statutory funding processes, including commissioning and procurement. A, I Strong communication skills, both written and oral - with the social skills and presence to communicate complex issues to a variety of audiences. I, T High levels of gravitas and influencing skills: credible and confident with senior level contacts internally and externally. I Excellent levels of financial management and numeracy A, I Ability to distil complex information and convey it powerfully to a variety of different people, including distilling complex issues to understandable and actionable items. I, T Ability to manage multiple priorities within a fast-paced environment, ensuring our prospects and donors are at the heart of our fundraising. A, I Sound administration skills, including a good working knowledge of MS Office products. I Personal attributes A passion to join Age UK in supporting older people and a belief the support from statutory fundraising is critical to achieving our strategic goals. A, I Takes ownership of responsibility - able to identify and deliver the key activities - whilst collaborating and challenging others - that ultimately provide the best pathway for the organisation to realise statutory funding opportunities. I Makes things happen, links with others, thinks outside the box, spots where new approaches can achieve desired results, and then delivers at pace. I Thrives on collaboration - linking with others with a friendly and engaging approach that enables close working cross-organisationally, two-way challenging conversations and the ability to work confidently and effectively with a wide range of internal and external stakeholders. A, I Is resilient to change -flexible, pragmatic, and able to quickly adapt plans in alignment with organisational priorities. I Great to haves: The below competencies will be assessed at the indicated stage of the recruitment process: Application = A, Interview = I, Test = T, Presentation = P Experience Experience with framework agreements and call offs. A, I Experience with shared learning and knowledge management (e.g. bid libraries, support tools, sharing of good practice). A, I Experience creating or supporting partnership brokering/consortia bids. A, I Skills and knowledge : Understanding of trends in national commissioning. I Please look at the attached job description for more information on the role responsibilities. What we offer in return Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme Excellent pension scheme, life assurance, Health cashback plan and EAP Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free Blue Light Card Scheme You Did It Awards - recognition awards from £100-250 Many additional benefits Additional Information Supporting statements and anonymisation Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected. Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview. Equal opportunities & Disability Confident Scheme Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job. Reasonable adjustments Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions. Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment. Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time. Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them. For a full list of benefits please visit our website.
May 13, 2026
Full time
Age UK is seeking an experienced statutory funding professional to play a key role in ensuring that Age UK is strategically positioned, prepared and able to secure statutory funding from national commissioners /grant makers - including national government departments and non-departmental public bodies. It will lead on statutory tenders and some specific statutory grant bid development/submissions. It will review organisational readiness, maintain an opportunity pipeline management, and build key strategic relationships with statutory funders . This is an exciting opportunity for someone who enjoys working within complex funding environments and wants their expertise to deliver outcomes that genuinely matter. This role is one of two newly created Business Development Manager positions. While each post will have a distinct focus-one on national commissioners and the other on local/regional commissioners-the two managers will work closely to ensure strategic alignment and balanced workload across the portfolio. This is a 24-month fixed term contract . There is potential for the role to become permanent depending on a review of business needs. We operate a hybrid-working model, a blend of home and office working. This role will include regular days working from our London office - currently once a week on a Thursday and may involve occasional travel for meetings and cultivation events. Travel costs to the London office are the responsibility of the postholder and are not covered by the charity. Age UK internal grade: 5L Last date for applications Wednesday 20 th May 2026 Must haves: The below competencies will be assessed at the indicated stage of the recruitment process: Application = A, Interview = I, Test = T, Presentation = P Experience Experience leading or supporting securing six and seven figure statutory contracts for charities. A, I Experience of managing or supporting relationships with key individuals from public sector bodies. A, I Skills and knowledge Understanding of statutory funding processes, including commissioning and procurement. A, I Strong communication skills, both written and oral - with the social skills and presence to communicate complex issues to a variety of audiences. I, T High levels of gravitas and influencing skills: credible and confident with senior level contacts internally and externally. I Excellent levels of financial management and numeracy A, I Ability to distil complex information and convey it powerfully to a variety of different people, including distilling complex issues to understandable and actionable items. I, T Ability to manage multiple priorities within a fast-paced environment, ensuring our prospects and donors are at the heart of our fundraising. A, I Sound administration skills, including a good working knowledge of MS Office products. I Personal attributes A passion to join Age UK in supporting older people and a belief the support from statutory fundraising is critical to achieving our strategic goals. A, I Takes ownership of responsibility - able to identify and deliver the key activities - whilst collaborating and challenging others - that ultimately provide the best pathway for the organisation to realise statutory funding opportunities. I Makes things happen, links with others, thinks outside the box, spots where new approaches can achieve desired results, and then delivers at pace. I Thrives on collaboration - linking with others with a friendly and engaging approach that enables close working cross-organisationally, two-way challenging conversations and the ability to work confidently and effectively with a wide range of internal and external stakeholders. A, I Is resilient to change -flexible, pragmatic, and able to quickly adapt plans in alignment with organisational priorities. I Great to haves: The below competencies will be assessed at the indicated stage of the recruitment process: Application = A, Interview = I, Test = T, Presentation = P Experience Experience with framework agreements and call offs. A, I Experience with shared learning and knowledge management (e.g. bid libraries, support tools, sharing of good practice). A, I Experience creating or supporting partnership brokering/consortia bids. A, I Skills and knowledge : Understanding of trends in national commissioning. I Please look at the attached job description for more information on the role responsibilities. What we offer in return Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme Excellent pension scheme, life assurance, Health cashback plan and EAP Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free Blue Light Card Scheme You Did It Awards - recognition awards from £100-250 Many additional benefits Additional Information Supporting statements and anonymisation Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected. Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview. Equal opportunities & Disability Confident Scheme Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job. Reasonable adjustments Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions. Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment. Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time. Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them. For a full list of benefits please visit our website.
Anderson Recruitment Ltd
Quedgeley, Gloucestershire
We re delighted to be working with one of our long-standing, highly successful clients a market-leading estate agency renowned for their outstanding reputation. With a strong, team-focused culture at the heart of the business, employees are valued, supported, and given every opportunity to thrive. This is an exciting opportunity for an experienced Property Manager who is ready to take the next step in their career and join a busy, supportive, and high-performing team in Quedgeley. Offering a fantastic working environment with no weekend work, free parking, and a clear focus on work-life balance! Beyond the day-to-day, the company invests heavily in their people through ongoing training and development, clear career progression pathways, and recognition through top performer events. They are deeply rooted in the local community, regularly supporting charities, participating in fundraising events such as the Cotswold Way Challenge and working closely with local schools on seasonal fairs. If you re looking to progress your career within a forward-thinking, people-first business where your contribution truly matters, this could be the perfect role for you. Responsibilities: -Taking ownership of a property portfolio, ensuring everything runs smoothly day-to-day -Proactively handling maintenance issues from initial report to successful resolution, keeping all parties informed along the way -Building strong relationships with landlords, tenants, and contractors, acting as a trusted point of contact -Monitoring rent payments, confidently managing arrears -Carrying out regular property visits and inspections -Overseeing check-outs and producing clear, detailed reports -Negotiating deposit returns and resolving any disputes with professionalism and fairness - Proven experience within property management or lettings, with a solid understanding of the role -A confident communicator with excellent customer service skills -Highly organised with strong attention to detail and the ability to manage multiple priorities -A proactive approach with the confidence to work independently -Comfortable working with a wide range of people -Full UK driving licence and access to your own vehicle Hours: Monday Friday, 9am 5pm Salary: Up to £30,500 per annum depending on experience
May 13, 2026
Full time
We re delighted to be working with one of our long-standing, highly successful clients a market-leading estate agency renowned for their outstanding reputation. With a strong, team-focused culture at the heart of the business, employees are valued, supported, and given every opportunity to thrive. This is an exciting opportunity for an experienced Property Manager who is ready to take the next step in their career and join a busy, supportive, and high-performing team in Quedgeley. Offering a fantastic working environment with no weekend work, free parking, and a clear focus on work-life balance! Beyond the day-to-day, the company invests heavily in their people through ongoing training and development, clear career progression pathways, and recognition through top performer events. They are deeply rooted in the local community, regularly supporting charities, participating in fundraising events such as the Cotswold Way Challenge and working closely with local schools on seasonal fairs. If you re looking to progress your career within a forward-thinking, people-first business where your contribution truly matters, this could be the perfect role for you. Responsibilities: -Taking ownership of a property portfolio, ensuring everything runs smoothly day-to-day -Proactively handling maintenance issues from initial report to successful resolution, keeping all parties informed along the way -Building strong relationships with landlords, tenants, and contractors, acting as a trusted point of contact -Monitoring rent payments, confidently managing arrears -Carrying out regular property visits and inspections -Overseeing check-outs and producing clear, detailed reports -Negotiating deposit returns and resolving any disputes with professionalism and fairness - Proven experience within property management or lettings, with a solid understanding of the role -A confident communicator with excellent customer service skills -Highly organised with strong attention to detail and the ability to manage multiple priorities -A proactive approach with the confidence to work independently -Comfortable working with a wide range of people -Full UK driving licence and access to your own vehicle Hours: Monday Friday, 9am 5pm Salary: Up to £30,500 per annum depending on experience
Hearing Dogs for Deaf People
Princes Risborough, Buckinghamshire
Hearing Dogs for Deaf People High Value Events Manager Location: Hybrid working with some travel to Hearing Dogs offices in either Buckinghamshire or East Yorkshire. Salary: £40,000 per annum. Contract: Permanent, full-time hours. Hearing Dogs for Deaf People, whose mission is build confidence, companionship and connection for people with hearing loss, is seeking a High Value Events Manager to help create inclusive, inspiring and impactful high-value event experiences that deepen relationships and generate transformational philanthropic support for the charity. Hearing Dogs for Deaf People has been creating life-changing partnerships between hearing dogs and deaf recipients since 1982. As well as acting as an ear to their partners and alerting them to sounds, the charity s clever and expertly trained dogs help deaf people to live life with confidence and independence, whilst providing love and emotional support. Following on from a strategic review, the charity is now building a new Income Generation Directorate, to enable them to transform many more lives across the UK. This role will be critical to help Hearing Dogs reach their goals to significantly grow and diversify income. This role will be part of a newly built High Value Events function and will develop, manage and deliver a portfolio of high value engagement and fundraising events that advance the charity s strategic priorities and long term sustainability. Working closely with the High Value Event Team Manager and collaborating across Income Generation and wider teams, the postholder will create values led, relationship driven events that celebrate impact, inspire generosity and deepen connections with major donors, trusts, foundations, corporate partners and senior volunteers. They will ensure each event is thoughtfully planned, mission focused, inclusive and delivers strong return on investment, while strengthening long term philanthropic commitment to Hearing Dogs for Deaf People s life changing work. This role requires a proven track record in planning and delivering high value fundraising or engagement events generating £100k+, alongside experience working with major donors, high net worth individuals, committees and senior stakeholders. The ideal candidate will bring strong stewardship led fundraising expertise, excellent relationship management skills and a history of meeting income targets while maximising return on investment. Outstanding organisation, project management and communication abilities are essential, as is the confidence to engage and influence high profile supporters. Personally, the postholder will be a collaborative, inclusive and proactive team player with strong interpersonal skills, a creative and solutions focused mindset, and a genuine passion for Hearing Dogs for Deaf People s mission, able to communicate impact in a compelling and inspiring way. This is an exciting opportunity to help an organisation which is changing people s lives every day, and where you have the flexibility of working remotely or spending time at Hearing Dogs stunning bases in Buckinghamshire or Yorkshire, with friendly and passionate staff and their four-legged friends. If you want to lead the pack and help deaf people live well with hearing loss, please download our Candidate Pack for further information PDF , which includes details on how to apply. Closing date: Monday 25th May, 9.00 am.
May 13, 2026
Full time
Hearing Dogs for Deaf People High Value Events Manager Location: Hybrid working with some travel to Hearing Dogs offices in either Buckinghamshire or East Yorkshire. Salary: £40,000 per annum. Contract: Permanent, full-time hours. Hearing Dogs for Deaf People, whose mission is build confidence, companionship and connection for people with hearing loss, is seeking a High Value Events Manager to help create inclusive, inspiring and impactful high-value event experiences that deepen relationships and generate transformational philanthropic support for the charity. Hearing Dogs for Deaf People has been creating life-changing partnerships between hearing dogs and deaf recipients since 1982. As well as acting as an ear to their partners and alerting them to sounds, the charity s clever and expertly trained dogs help deaf people to live life with confidence and independence, whilst providing love and emotional support. Following on from a strategic review, the charity is now building a new Income Generation Directorate, to enable them to transform many more lives across the UK. This role will be critical to help Hearing Dogs reach their goals to significantly grow and diversify income. This role will be part of a newly built High Value Events function and will develop, manage and deliver a portfolio of high value engagement and fundraising events that advance the charity s strategic priorities and long term sustainability. Working closely with the High Value Event Team Manager and collaborating across Income Generation and wider teams, the postholder will create values led, relationship driven events that celebrate impact, inspire generosity and deepen connections with major donors, trusts, foundations, corporate partners and senior volunteers. They will ensure each event is thoughtfully planned, mission focused, inclusive and delivers strong return on investment, while strengthening long term philanthropic commitment to Hearing Dogs for Deaf People s life changing work. This role requires a proven track record in planning and delivering high value fundraising or engagement events generating £100k+, alongside experience working with major donors, high net worth individuals, committees and senior stakeholders. The ideal candidate will bring strong stewardship led fundraising expertise, excellent relationship management skills and a history of meeting income targets while maximising return on investment. Outstanding organisation, project management and communication abilities are essential, as is the confidence to engage and influence high profile supporters. Personally, the postholder will be a collaborative, inclusive and proactive team player with strong interpersonal skills, a creative and solutions focused mindset, and a genuine passion for Hearing Dogs for Deaf People s mission, able to communicate impact in a compelling and inspiring way. This is an exciting opportunity to help an organisation which is changing people s lives every day, and where you have the flexibility of working remotely or spending time at Hearing Dogs stunning bases in Buckinghamshire or Yorkshire, with friendly and passionate staff and their four-legged friends. If you want to lead the pack and help deaf people live well with hearing loss, please download our Candidate Pack for further information PDF , which includes details on how to apply. Closing date: Monday 25th May, 9.00 am.
POST OUTLINE A rare opportunity to create and lead Individual Giving and Legacies at a pivotal point of growth within an ambitious fundraising team. This role will define the strategy and create and deliver on establishing income streams that will be central to future success. It requires an experienced fundraiser who thrives on building; someone who can turn ideas into action and work at pace. Combining strategic thinking with hands-on delivery to develop programmes that deliver real impact and long-term value. MAIN DUTIES & RESPONSIBILITIES The role will lead the creation and delivery of Individual Giving and Legacies programmes, establishing two core income streams that will drive sustainable growth. It will define strategy, build insight-led, multi-channel programmes and design supporter journeys that deepen engagement over time, from first gift to long term support and legacy giving. Working across the organisation the postholder will embed a strong supporter focus, ensuring that fundraising is integrated into wider engagement activity. You will take ownership of income performance, budgets and continuous improvement through data, testing and learning. Key Responsibilities Develop and deliver the Individual Giving and Legacies strategy, covering acquisition, retention, regular giving and legacy development. Design and deliver integrated multi-channel campaigns to grow income and lifetime value. Build and optimize end-to-end supporter journeys, including pathways to legacy giving. Grow and develop legacy income including awareness, pipeline development and stewardship approaches. Use data, segmentation and insight to drive decision making, improve performance and increase retention. Set, manage and reforecast budgets ensuring delivery against income targets. Lead a test and learn approach, embedding continuous improvement across individual giving and legacy activity. Work collaboratively with marketing, services and wider teams to align messaging, case for support and supporter experience. Manage external agencies and suppliers to deliver high quality campaigns and strong return on investment. Ensure compliance with fundraising regulation, Gift Aid and data protection requirements. PERSON SPECIFICATION Essential Criteria: Significant experience in Individual Giving and/or Legacy fundraising with exposure to both areas. Proven track record of delivering income growth through campaigns or programme development. Experience developing and delivering multi-channel fundraising activity. Strong understanding of supporter journeys, retention and lifetime value including pathways to legacy giving. Experience using data, segmentation and insight to drive performance. Experience managing budgets, targets and forecasting. Strong project management skills with the ability to prioritise and deliver at pace. Excellent communication and stakeholder management skills. Knowledge of fundraising regulation, compliance and data protection. A proactive, delivery focused approach with the ability to turn ideas into action. Desirable Criteria: Experience developing or scaling a legacy programme. Experience building or significantly reshaping Individual Giving programmes. Experience with Raiser s Edge NXT or other CRM systems. Experience managing external partners. Experience working in a growing or changing organisation. Line Management experience.
May 13, 2026
Full time
POST OUTLINE A rare opportunity to create and lead Individual Giving and Legacies at a pivotal point of growth within an ambitious fundraising team. This role will define the strategy and create and deliver on establishing income streams that will be central to future success. It requires an experienced fundraiser who thrives on building; someone who can turn ideas into action and work at pace. Combining strategic thinking with hands-on delivery to develop programmes that deliver real impact and long-term value. MAIN DUTIES & RESPONSIBILITIES The role will lead the creation and delivery of Individual Giving and Legacies programmes, establishing two core income streams that will drive sustainable growth. It will define strategy, build insight-led, multi-channel programmes and design supporter journeys that deepen engagement over time, from first gift to long term support and legacy giving. Working across the organisation the postholder will embed a strong supporter focus, ensuring that fundraising is integrated into wider engagement activity. You will take ownership of income performance, budgets and continuous improvement through data, testing and learning. Key Responsibilities Develop and deliver the Individual Giving and Legacies strategy, covering acquisition, retention, regular giving and legacy development. Design and deliver integrated multi-channel campaigns to grow income and lifetime value. Build and optimize end-to-end supporter journeys, including pathways to legacy giving. Grow and develop legacy income including awareness, pipeline development and stewardship approaches. Use data, segmentation and insight to drive decision making, improve performance and increase retention. Set, manage and reforecast budgets ensuring delivery against income targets. Lead a test and learn approach, embedding continuous improvement across individual giving and legacy activity. Work collaboratively with marketing, services and wider teams to align messaging, case for support and supporter experience. Manage external agencies and suppliers to deliver high quality campaigns and strong return on investment. Ensure compliance with fundraising regulation, Gift Aid and data protection requirements. PERSON SPECIFICATION Essential Criteria: Significant experience in Individual Giving and/or Legacy fundraising with exposure to both areas. Proven track record of delivering income growth through campaigns or programme development. Experience developing and delivering multi-channel fundraising activity. Strong understanding of supporter journeys, retention and lifetime value including pathways to legacy giving. Experience using data, segmentation and insight to drive performance. Experience managing budgets, targets and forecasting. Strong project management skills with the ability to prioritise and deliver at pace. Excellent communication and stakeholder management skills. Knowledge of fundraising regulation, compliance and data protection. A proactive, delivery focused approach with the ability to turn ideas into action. Desirable Criteria: Experience developing or scaling a legacy programme. Experience building or significantly reshaping Individual Giving programmes. Experience with Raiser s Edge NXT or other CRM systems. Experience managing external partners. Experience working in a growing or changing organisation. Line Management experience.
POST OUTLINE This is a permanent role within the Income Generation team, responsible for unlocking significant income from trusts and foundations to power the charity s services future growth. Working across the organisation, you will shape compelling funding opportunities, connect funders to real impact and help build a stronger, more ambitious grants programme. MAIN DUTIES & RESPONSIBILITIES This is a pivotal role responsible for driving significant income growth from Trusts and Foundations by developing and delivering a focused, high quality grants programme. You will identify and secure funding for priority services, develop compelling cases for support and build strong, long-term relationships with funders. You will take full ownership of the grants pipeline from opportunity identification through to submission and reporting, ensuring a disciplined, results-focussed approach to income generation. As Line Manager of the Grants Team you will set clear direction, raise standards and deliver consistent performance against income targets. Key Responsibilities Develop and deliver a targeted Trusts and Foundations plan, prioritising opportunities aligned to organisational priorities and income potential. Build and manage a strong pipeline of prospects, applications, reports and renewals, ensuring a consistent flow of income. Research and assess funding opportunities in depth, using insights to target funders with the highest likelihood of success. Write and submit high-quality, compelling applications and proposals tailored to individual funder priorities and requirements. Translate complex service delivery outcomes and language into clear and persuasive cases for support. Build and maintain strong relationships with Trusts and Foundations, treating funders as long-term partners. Lead on funder reporting and stewardship, delivering timely, high-quality updates that build trust and secure repeat funding. Work closely with services and senior colleagues to develop fundable projects, robust budgets and credible impact reporting. Manage multiple deadlines and priorities effectively, managing high standards across all applications and communications. Monitor performance against targets, using insights and learning from outcomes to continuously refine approach. Ensure all applications and reports meet funder guidelines with a strong attention to detail and accuracy. Line manage and develop members of the Grants Team setting clear expectations and maintaining high performance. PERSON SPECIFICATION Essential Criteria: Significant experience securing income from Trusts and Foundations, including five and six figure gifts, both single and multi-year. Proven track record of meeting and exceeding income targets through a strategic, pipeline led approach. Strong experience of developing compelling, high-quality cases for support, funding applications and proposals. Ability to translate complex services and impact into clear, persuasive cases for support. Experience building and managing relationships with funders, securing repeat funding. Strong research and prioritisation skills, with the ability to assess opportunities effectively. Experience managing a pipeline of prospects, applications and renewals. Excellent written and communication skills with strong attention to detail. Strong organisational skills. Experience working collaboratively across teams. Experience of line management. Knowledge of fundraising regulation, compliance and data protection. A proactive, delivery focused approach with the ability to turn ideas into action. Desirable Criteria: Experience working within children s, disability or health-related charities. Knowledge of the UK s Trusts and Foundations landscape. Experience using prospect research tools i.e. GrantFinder or similar. Experience with Raiser s Edge NXT or other CRM systems. Experience working in a growing or changing organisation.
May 13, 2026
Full time
POST OUTLINE This is a permanent role within the Income Generation team, responsible for unlocking significant income from trusts and foundations to power the charity s services future growth. Working across the organisation, you will shape compelling funding opportunities, connect funders to real impact and help build a stronger, more ambitious grants programme. MAIN DUTIES & RESPONSIBILITIES This is a pivotal role responsible for driving significant income growth from Trusts and Foundations by developing and delivering a focused, high quality grants programme. You will identify and secure funding for priority services, develop compelling cases for support and build strong, long-term relationships with funders. You will take full ownership of the grants pipeline from opportunity identification through to submission and reporting, ensuring a disciplined, results-focussed approach to income generation. As Line Manager of the Grants Team you will set clear direction, raise standards and deliver consistent performance against income targets. Key Responsibilities Develop and deliver a targeted Trusts and Foundations plan, prioritising opportunities aligned to organisational priorities and income potential. Build and manage a strong pipeline of prospects, applications, reports and renewals, ensuring a consistent flow of income. Research and assess funding opportunities in depth, using insights to target funders with the highest likelihood of success. Write and submit high-quality, compelling applications and proposals tailored to individual funder priorities and requirements. Translate complex service delivery outcomes and language into clear and persuasive cases for support. Build and maintain strong relationships with Trusts and Foundations, treating funders as long-term partners. Lead on funder reporting and stewardship, delivering timely, high-quality updates that build trust and secure repeat funding. Work closely with services and senior colleagues to develop fundable projects, robust budgets and credible impact reporting. Manage multiple deadlines and priorities effectively, managing high standards across all applications and communications. Monitor performance against targets, using insights and learning from outcomes to continuously refine approach. Ensure all applications and reports meet funder guidelines with a strong attention to detail and accuracy. Line manage and develop members of the Grants Team setting clear expectations and maintaining high performance. PERSON SPECIFICATION Essential Criteria: Significant experience securing income from Trusts and Foundations, including five and six figure gifts, both single and multi-year. Proven track record of meeting and exceeding income targets through a strategic, pipeline led approach. Strong experience of developing compelling, high-quality cases for support, funding applications and proposals. Ability to translate complex services and impact into clear, persuasive cases for support. Experience building and managing relationships with funders, securing repeat funding. Strong research and prioritisation skills, with the ability to assess opportunities effectively. Experience managing a pipeline of prospects, applications and renewals. Excellent written and communication skills with strong attention to detail. Strong organisational skills. Experience working collaboratively across teams. Experience of line management. Knowledge of fundraising regulation, compliance and data protection. A proactive, delivery focused approach with the ability to turn ideas into action. Desirable Criteria: Experience working within children s, disability or health-related charities. Knowledge of the UK s Trusts and Foundations landscape. Experience using prospect research tools i.e. GrantFinder or similar. Experience with Raiser s Edge NXT or other CRM systems. Experience working in a growing or changing organisation.
Role: Domestic Abuse Helpline Advisor (DAHA) Based: Remote Rate: £14 PAYE / £18 umb Start Date: ASAP Duration: Temporary until the end of June 2026 Hours: Full-time 37.5hrs to cover 8 am to 8 pm weekdays, 8 am to 1 pm weekends and bank holidays. You will work on a shift rota-based system. Our client, a national Domestic Abuse charity, is looking for several Helpline Advisors to join their team to provide an advice, assessment and referral service to survivors of domestic abuse and to perpetrators seeking support for their behaviour, so adults and children affected by domestic abuse can access the right support services for them. Synopsis of duties: Provide a high-quality frontline service to all survivors of domestic abuse. To undertake comprehensive assessments of the risk to, and vulnerability of, those experiencing domestic abuse, ensuring that they are referred to appropriate services. Provide a high-quality, non-judgemental, frontline service to perpetrators of domestic abuse seeking support for their behaviour. To undertake comprehensive assessments, ensuring they are referred to appropriate services. Liaise with partner agencies, including referrals to MARAC (Multi-Agency Risk Assessment Conference), Children s Social Care and Adult Community Services. Understand the role of all relevant statutory and non-statutory services available to domestic abuse victims and how to access them. Provide advocacy, emotional and practical support and information to victims in relation to legal options, housing, health and finance. Handle sensitive calls, deal with crisis intervention situations and consult with Police and emergency services where appropriate. Be aware of the boundaries of the service and remit for cases and directing service users to and/or locate appropriate resources in response to the needs of callers, including signposting to alternative sources of support if necessary. Work and liaise effectively with EViE partners, other domestic abuse providers, perpetrator pathways providers, statutory and non-statutory agencies. Support the empowerment of the client and assist them in recognising the features and dynamics of domestic abuse present in their situation, and help them regain control of their lives. Represent the organisation in working with external organisations or co-locating as requested. Maintain timely, accurate and confidential case management records using the OASIS Case Management System and contribute to monitoring information for the service. Participate in regular case management reviews with your Line Manager based on a review of risk and abuse, which feeds back into action planning to further progress, signpost, or close cases. To ensure that all safeguarding measures are delivered in respect of the service-users and their children, and that at all times you adhere strictly to policies and procedures in respect of safeguarding adults at risk and children. Contribute to data and written reports with effective case data input and through the provision of case studies to illustrate the impact of the service for domestic abuse victims. Support colleagues and partner agencies through awareness raising, providing training and institutional advocacy. Respect and value the diversity of the community in which the service works and recognise the needs and concerns of a diverse range of service users, ensuring the service is accessible to all. Remain up to date and compliant with all organisational procedures, policies, and professional codes of conduct and uphold standards of best practice. Support the attainment and maintenance of quality standards. Participate in the out-of-hours on-call rota to deliver telephone and call-out support in the case of emergencies. Participate as required in the delivery of contingency plans outside of the normal shift pattern and service department. Willingness to work outside normal working hours, including evenings and weekends, and to participate in promotional, fundraising and income-generating events, activities and any other duties as may be reasonably required by the organisation. Essential Requirements: In-depth knowledge and understanding of the issues facing women who have experienced domestic violence and abuse and/or sexual violence. An understanding of the impact of multiple, intersecting oppressions (e.g., sexism, racism, homophobia, ableism, etc) and the consequent barriers for some survivors of domestic abuse to accessing services. Knowledge and understanding of trauma and trauma symptoms. At least two years experience working within the domestic abuse sector (desirable). Experience in conducting needs and risk assessments. Experience in providing needs-led support to clients with a variety of support needs. Experience in building and maintaining partnerships with other agencies. DBS dated within the last 6 months or on the update service Supporting Futures Consulting acts as both an employer and an agency.
May 13, 2026
Seasonal
Role: Domestic Abuse Helpline Advisor (DAHA) Based: Remote Rate: £14 PAYE / £18 umb Start Date: ASAP Duration: Temporary until the end of June 2026 Hours: Full-time 37.5hrs to cover 8 am to 8 pm weekdays, 8 am to 1 pm weekends and bank holidays. You will work on a shift rota-based system. Our client, a national Domestic Abuse charity, is looking for several Helpline Advisors to join their team to provide an advice, assessment and referral service to survivors of domestic abuse and to perpetrators seeking support for their behaviour, so adults and children affected by domestic abuse can access the right support services for them. Synopsis of duties: Provide a high-quality frontline service to all survivors of domestic abuse. To undertake comprehensive assessments of the risk to, and vulnerability of, those experiencing domestic abuse, ensuring that they are referred to appropriate services. Provide a high-quality, non-judgemental, frontline service to perpetrators of domestic abuse seeking support for their behaviour. To undertake comprehensive assessments, ensuring they are referred to appropriate services. Liaise with partner agencies, including referrals to MARAC (Multi-Agency Risk Assessment Conference), Children s Social Care and Adult Community Services. Understand the role of all relevant statutory and non-statutory services available to domestic abuse victims and how to access them. Provide advocacy, emotional and practical support and information to victims in relation to legal options, housing, health and finance. Handle sensitive calls, deal with crisis intervention situations and consult with Police and emergency services where appropriate. Be aware of the boundaries of the service and remit for cases and directing service users to and/or locate appropriate resources in response to the needs of callers, including signposting to alternative sources of support if necessary. Work and liaise effectively with EViE partners, other domestic abuse providers, perpetrator pathways providers, statutory and non-statutory agencies. Support the empowerment of the client and assist them in recognising the features and dynamics of domestic abuse present in their situation, and help them regain control of their lives. Represent the organisation in working with external organisations or co-locating as requested. Maintain timely, accurate and confidential case management records using the OASIS Case Management System and contribute to monitoring information for the service. Participate in regular case management reviews with your Line Manager based on a review of risk and abuse, which feeds back into action planning to further progress, signpost, or close cases. To ensure that all safeguarding measures are delivered in respect of the service-users and their children, and that at all times you adhere strictly to policies and procedures in respect of safeguarding adults at risk and children. Contribute to data and written reports with effective case data input and through the provision of case studies to illustrate the impact of the service for domestic abuse victims. Support colleagues and partner agencies through awareness raising, providing training and institutional advocacy. Respect and value the diversity of the community in which the service works and recognise the needs and concerns of a diverse range of service users, ensuring the service is accessible to all. Remain up to date and compliant with all organisational procedures, policies, and professional codes of conduct and uphold standards of best practice. Support the attainment and maintenance of quality standards. Participate in the out-of-hours on-call rota to deliver telephone and call-out support in the case of emergencies. Participate as required in the delivery of contingency plans outside of the normal shift pattern and service department. Willingness to work outside normal working hours, including evenings and weekends, and to participate in promotional, fundraising and income-generating events, activities and any other duties as may be reasonably required by the organisation. Essential Requirements: In-depth knowledge and understanding of the issues facing women who have experienced domestic violence and abuse and/or sexual violence. An understanding of the impact of multiple, intersecting oppressions (e.g., sexism, racism, homophobia, ableism, etc) and the consequent barriers for some survivors of domestic abuse to accessing services. Knowledge and understanding of trauma and trauma symptoms. At least two years experience working within the domestic abuse sector (desirable). Experience in conducting needs and risk assessments. Experience in providing needs-led support to clients with a variety of support needs. Experience in building and maintaining partnerships with other agencies. DBS dated within the last 6 months or on the update service Supporting Futures Consulting acts as both an employer and an agency.
We are lThe successful candidate will be required to work 37.5 hours per week, working Monday - Friday, between the hours of 8AM - 8PM (usual working hours are 9AM - 5PM). Temporary cover is required for approximately 3 months. Please note: you will be based across two accommodation sites which have 5 units each, and 7 outreach flats.In this position, you will be expected to;- Manage a team of 4 Progression Coaches, Night Progression Coaches and Outreach Workers- Build and manage local relationships, including regular meetings with commissioners, stakeholders, delivery partners and other service providers for homelessness services- Hold specific responsibilities for ensuring the safety of the building for clients, staff, visitors and volunteers through regular risk assessment, health and safety checks and reporting- Liaise with internal departments including Finance, HR, Quality and Compliance, Fundraising, Communications and Business Development as necessary to ensure the smooth running of the service- Ensure budgets are maintained as directed by the Executive Director of Finance and Resources and are managed throughout the year by working with the finance team and Assistant Director using its systems and processes- Ensure the highest standards of support for young people are provided and maintain effective and efficient housing management practices, delivering KPI targets in both areas- Work within the organisations model of Acceptance and Commitment Therapy informed delivery to support clients to understand and act on their values, strengths, and long-term vision for their future- Ensure the service meets all the relevant regulatory and quality standards, including compliance with Ofsted requirements to maintain the highest level of care and support.To apply for this role, you must have;- Experience leading a team, setting clear goals and ensuring continuous improvement to delivering a quality service to clients.- Commitment to developing and motivating a team through mentoring, coaching and feedback, ensuring your team is well equipped to achieve a quality-run service- Strong analytical skills with the ability to assess complex situations, identify potential risks and implement effective solutions within a dynamic and complex environment- Excellent interpersonal skills communicating with a range of stakeholders including clients, external partners including commissioners, medical professionals, local authorities and housing providers.- Experience in building and maintaining relationships both internally and externally- Ability to analyse data and make informed decisions based on reports and KPI'sPlease note; easy on street parking is available
May 13, 2026
Contractor
We are lThe successful candidate will be required to work 37.5 hours per week, working Monday - Friday, between the hours of 8AM - 8PM (usual working hours are 9AM - 5PM). Temporary cover is required for approximately 3 months. Please note: you will be based across two accommodation sites which have 5 units each, and 7 outreach flats.In this position, you will be expected to;- Manage a team of 4 Progression Coaches, Night Progression Coaches and Outreach Workers- Build and manage local relationships, including regular meetings with commissioners, stakeholders, delivery partners and other service providers for homelessness services- Hold specific responsibilities for ensuring the safety of the building for clients, staff, visitors and volunteers through regular risk assessment, health and safety checks and reporting- Liaise with internal departments including Finance, HR, Quality and Compliance, Fundraising, Communications and Business Development as necessary to ensure the smooth running of the service- Ensure budgets are maintained as directed by the Executive Director of Finance and Resources and are managed throughout the year by working with the finance team and Assistant Director using its systems and processes- Ensure the highest standards of support for young people are provided and maintain effective and efficient housing management practices, delivering KPI targets in both areas- Work within the organisations model of Acceptance and Commitment Therapy informed delivery to support clients to understand and act on their values, strengths, and long-term vision for their future- Ensure the service meets all the relevant regulatory and quality standards, including compliance with Ofsted requirements to maintain the highest level of care and support.To apply for this role, you must have;- Experience leading a team, setting clear goals and ensuring continuous improvement to delivering a quality service to clients.- Commitment to developing and motivating a team through mentoring, coaching and feedback, ensuring your team is well equipped to achieve a quality-run service- Strong analytical skills with the ability to assess complex situations, identify potential risks and implement effective solutions within a dynamic and complex environment- Excellent interpersonal skills communicating with a range of stakeholders including clients, external partners including commissioners, medical professionals, local authorities and housing providers.- Experience in building and maintaining relationships both internally and externally- Ability to analyse data and make informed decisions based on reports and KPI'sPlease note; easy on street parking is available
This is a high-impact role at the heart of delivering a major domestic and non-household water efficiency programme. Affinity Water Account Manager Operational Area: Water Efficiency Team Reference: AWAM05 Contract: Fixed Term Contract - 31st March 2027 Hours: Full-time, 37.5 hours per week Salary: Circa £35,000 Location: Hatfield (2 days), offices in Waterloo or Dartford (1 day), 2 days remote Role Overview As Account Manager, you will act as the critical interface between client, operations, and customers - ensuring that delivery is not only compliant, but high-performing, customer-focused, and continuously improving. You will take ownership of performance against contractual KPIs, lead communication and reporting, and drive a culture of quality, accountability, and innovation across the programme. This is an opportunity to shape how a large-scale environmental service is delivered on the ground - improving water efficiency, enhancing customer experience, and directly contributing to regulatory and environmental outcomes. This role would suit someone who thrives in a fast-paced, delivery-focused environment and enjoys taking ownership of both performance and relationships. You'll be confident managing senior client relationships while also getting into the detail of delivery, enjoy working with data and using it to drive performance and improvement, be highly organised, proactive, and comfortable managing multiple priorities and take pride in delivering a high-quality customer experience, you'll have a passion for water saving and be motivated by making a tangible environmental and social impact in this really important area of this organisation's work. In return the charity offers you: A competitive salary Generous holiday entitlement of 25 days per annum plus public holidays Health Cash Plan and 24-hour Healthline Employee Assistance Programme - including mental health helpline and face to face counselling. Salary sacrifice schemes including cycle to work and pension contributions Family friendly policies to support work/life balance with time off in lieu for out of hours activities Business travel expenses The employer is a creative, committed, and enthusiastic organisation with a great track record of project development, fundraising and delivery, so there are always opportunities to grow and develop your role within a friendly team. The Employer The charity works with communities across the south of England to transform their lives and the places where they live. They have been at the forefront of social and environmental regeneration for over 25 years, and today they have a simple mission: to create better places, improve people's prospects, and promote greener living and working. The organisation is passionate about creating a future where every neighbourhood is vibrant and green, every community is strong and able to shape its own destiny, and no-one is held back by their background or circumstances. This vision drives the work that they do. Each year they deliver over 100 innovative projects, tackling the biggest issues facing communities and creating real and lasting, positive change. Closing date for applications: 31st May 2026 Interview date: W/C 8th June 2026 Interested? Please click the job board apply button to be taken to the next stage where you can find out more information and complete your application by following the instructions (you may need to scroll down). The charity is an equal opportunities employer and welcomes applications from all members of the community. No agencies please.
May 13, 2026
Full time
This is a high-impact role at the heart of delivering a major domestic and non-household water efficiency programme. Affinity Water Account Manager Operational Area: Water Efficiency Team Reference: AWAM05 Contract: Fixed Term Contract - 31st March 2027 Hours: Full-time, 37.5 hours per week Salary: Circa £35,000 Location: Hatfield (2 days), offices in Waterloo or Dartford (1 day), 2 days remote Role Overview As Account Manager, you will act as the critical interface between client, operations, and customers - ensuring that delivery is not only compliant, but high-performing, customer-focused, and continuously improving. You will take ownership of performance against contractual KPIs, lead communication and reporting, and drive a culture of quality, accountability, and innovation across the programme. This is an opportunity to shape how a large-scale environmental service is delivered on the ground - improving water efficiency, enhancing customer experience, and directly contributing to regulatory and environmental outcomes. This role would suit someone who thrives in a fast-paced, delivery-focused environment and enjoys taking ownership of both performance and relationships. You'll be confident managing senior client relationships while also getting into the detail of delivery, enjoy working with data and using it to drive performance and improvement, be highly organised, proactive, and comfortable managing multiple priorities and take pride in delivering a high-quality customer experience, you'll have a passion for water saving and be motivated by making a tangible environmental and social impact in this really important area of this organisation's work. In return the charity offers you: A competitive salary Generous holiday entitlement of 25 days per annum plus public holidays Health Cash Plan and 24-hour Healthline Employee Assistance Programme - including mental health helpline and face to face counselling. Salary sacrifice schemes including cycle to work and pension contributions Family friendly policies to support work/life balance with time off in lieu for out of hours activities Business travel expenses The employer is a creative, committed, and enthusiastic organisation with a great track record of project development, fundraising and delivery, so there are always opportunities to grow and develop your role within a friendly team. The Employer The charity works with communities across the south of England to transform their lives and the places where they live. They have been at the forefront of social and environmental regeneration for over 25 years, and today they have a simple mission: to create better places, improve people's prospects, and promote greener living and working. The organisation is passionate about creating a future where every neighbourhood is vibrant and green, every community is strong and able to shape its own destiny, and no-one is held back by their background or circumstances. This vision drives the work that they do. Each year they deliver over 100 innovative projects, tackling the biggest issues facing communities and creating real and lasting, positive change. Closing date for applications: 31st May 2026 Interview date: W/C 8th June 2026 Interested? Please click the job board apply button to be taken to the next stage where you can find out more information and complete your application by following the instructions (you may need to scroll down). The charity is an equal opportunities employer and welcomes applications from all members of the community. No agencies please.