Overview The Head of Data Science & AI spearheads Janus Henderson's data driven initiatives, leading the development and execution of a strategy that harnesses data and artificial intelligence across the organization. The role oversees advanced analytics, AI model development, and AI/ML governance, ensuring that AI is applied ethically and effectively to enhance investment research, client experience, and operations while maintaining the firm's standards of accuracy, transparency, and trust. Key Responsibilities AI Strategy: Define and lead a comprehensive AI strategy aligned with business objectives, continuously refining it based on emerging technologies and evolving needs. Model Development & AI Innovation: Lead a team of data scientists and AI engineers to develop predictive models and AI solutions, guiding the model lifecycle from proof of concept to production and ensuring ongoing value and maintenance. AI Governance & Ethics: Establish and enforce an AI governance framework, including model validation, transparency, fairness, and compliance with emerging AI regulations. Enablement & Collaboration: Act as a bridge between the Data Science team and other business units, fostering integration of AI solutions into processes and working closely with technology leaders. Emerging Technology & Thought Leadership: Monitor industry trends, evaluate new AI techniques, pilot innovations, and advocate for investments that deliver competitive advantage and risk reduction. Required Qualifications Education: Master's or Ph.D. in Computer Science, Data Science, Statistics, Engineering, or a related quantitative field. Experience: 10+ years in data science, analytics, or related technology roles, with a minimum of 5 years in leadership or managerial capacity. Experience in financial services, asset management, or capital markets is highly desirable. Technical Proficiency: Deep expertise in machine learning techniques, statistical modeling, and large dataset analytics; proven track record of model development and deployment. Industry Knowledge: Solid understanding of asset management products, portfolio management, performance analytics, and client servicing; awareness of how AI is applied in investment management. Leadership & Communication: Demonstrated ability to lead multidisciplinary teams, manage complex projects, and convey analytical insights to senior executives. Preferred Experience Direct experience in an asset management analytics or quantitative research team. Established AI/ML governance processes, including model review committees and monitoring frameworks. Familiarity with advanced analytics ecosystems in finance (e.g., quantitative libraries, time series databases, visualization tools). Published research, patents, or conference presentations in AI or data science related to finance. Technical Skills Programming: Python (pandas, scikit learn, TensorFlow/PyTorch), R, SQL, notebooks, Git. Machine Learning: regression, classification, clustering, tree based models, neural networks; MLOps, model deployment, automated testing. Data Platforms: relational databases, NoSQL, time series, big data frameworks, cloud data services (AWS, Azure, GCP). Analytics & BI: Tableau, Power BI, Python/R visualization, statistical analysis tools. AI Ethics & Security: bias detection, explainability (LIME, SHAP), data anonymization, encryption. Soft Skills & Leadership Competencies Strategic Vision & Innovation Ethical Leadership & Responsible AI advocacy Storytelling & Communication for non technical audiences Collaboration & Influence across organizational boundaries Mentorship & Talent Development Problem Solving & Resilience Benefits and Working Conditions Hybrid working environment with reasonable accommodations Generous holiday policy Paid volunteer time Professional development support (courses, tuition reimbursement) Inclusive diversity, equity, and inclusion initiatives Family leave benefits Well being initiatives (Headspace, ClassPass) Employee events and wellness perks (complimentary beverages, happy hours) Janus Henderson is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. All applications are subject to background checks. Applicants must comply with the firm's Investment Advisory Code of Ethics and any relevant regulatory obligations.
May 08, 2026
Full time
Overview The Head of Data Science & AI spearheads Janus Henderson's data driven initiatives, leading the development and execution of a strategy that harnesses data and artificial intelligence across the organization. The role oversees advanced analytics, AI model development, and AI/ML governance, ensuring that AI is applied ethically and effectively to enhance investment research, client experience, and operations while maintaining the firm's standards of accuracy, transparency, and trust. Key Responsibilities AI Strategy: Define and lead a comprehensive AI strategy aligned with business objectives, continuously refining it based on emerging technologies and evolving needs. Model Development & AI Innovation: Lead a team of data scientists and AI engineers to develop predictive models and AI solutions, guiding the model lifecycle from proof of concept to production and ensuring ongoing value and maintenance. AI Governance & Ethics: Establish and enforce an AI governance framework, including model validation, transparency, fairness, and compliance with emerging AI regulations. Enablement & Collaboration: Act as a bridge between the Data Science team and other business units, fostering integration of AI solutions into processes and working closely with technology leaders. Emerging Technology & Thought Leadership: Monitor industry trends, evaluate new AI techniques, pilot innovations, and advocate for investments that deliver competitive advantage and risk reduction. Required Qualifications Education: Master's or Ph.D. in Computer Science, Data Science, Statistics, Engineering, or a related quantitative field. Experience: 10+ years in data science, analytics, or related technology roles, with a minimum of 5 years in leadership or managerial capacity. Experience in financial services, asset management, or capital markets is highly desirable. Technical Proficiency: Deep expertise in machine learning techniques, statistical modeling, and large dataset analytics; proven track record of model development and deployment. Industry Knowledge: Solid understanding of asset management products, portfolio management, performance analytics, and client servicing; awareness of how AI is applied in investment management. Leadership & Communication: Demonstrated ability to lead multidisciplinary teams, manage complex projects, and convey analytical insights to senior executives. Preferred Experience Direct experience in an asset management analytics or quantitative research team. Established AI/ML governance processes, including model review committees and monitoring frameworks. Familiarity with advanced analytics ecosystems in finance (e.g., quantitative libraries, time series databases, visualization tools). Published research, patents, or conference presentations in AI or data science related to finance. Technical Skills Programming: Python (pandas, scikit learn, TensorFlow/PyTorch), R, SQL, notebooks, Git. Machine Learning: regression, classification, clustering, tree based models, neural networks; MLOps, model deployment, automated testing. Data Platforms: relational databases, NoSQL, time series, big data frameworks, cloud data services (AWS, Azure, GCP). Analytics & BI: Tableau, Power BI, Python/R visualization, statistical analysis tools. AI Ethics & Security: bias detection, explainability (LIME, SHAP), data anonymization, encryption. Soft Skills & Leadership Competencies Strategic Vision & Innovation Ethical Leadership & Responsible AI advocacy Storytelling & Communication for non technical audiences Collaboration & Influence across organizational boundaries Mentorship & Talent Development Problem Solving & Resilience Benefits and Working Conditions Hybrid working environment with reasonable accommodations Generous holiday policy Paid volunteer time Professional development support (courses, tuition reimbursement) Inclusive diversity, equity, and inclusion initiatives Family leave benefits Well being initiatives (Headspace, ClassPass) Employee events and wellness perks (complimentary beverages, happy hours) Janus Henderson is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. All applications are subject to background checks. Applicants must comply with the firm's Investment Advisory Code of Ethics and any relevant regulatory obligations.
Senior Product Manager Currently recruiting a Senior Product Manager for global technology organisation based in central London. As Senior Product Manager, you will be responsible for transforming and enhancing products and services throughout the full product life cycle from strategic planning to delivery. You will work closely with engineering, design and operational teams to improve product capabilities to ensure they meet user needs and help drive the organisations objectives. Key Responsibilities: Develop and articulate the product vision and strategy Understand customer needs for new product opportunities and roadmap development Lead customer prioritisation sessions to maximise value and drive success Engage with stakeholders to identify and prioritise product features and requirements Drive the harmonisation and standardisation of ways of working across multiple functions and teams Collaborate with design and engineering teams to create user experiences Act as the main point of contact when communicating product updates and plans Ability to make key decisions on releases and features to ensure a quality and timely delivery Comfortable working with Agile methodologies and product development processes Experience of launching successful products and driving business objectives Key Skills: Strong Product Manager experience Experience with software/Saas product offerings - B2B/B2C Ability to work in a SAFe or similar scaled Agile environment Utilisation of data for decision-making and success measurement Proficient in understanding customer needs and market trends
May 08, 2026
Full time
Senior Product Manager Currently recruiting a Senior Product Manager for global technology organisation based in central London. As Senior Product Manager, you will be responsible for transforming and enhancing products and services throughout the full product life cycle from strategic planning to delivery. You will work closely with engineering, design and operational teams to improve product capabilities to ensure they meet user needs and help drive the organisations objectives. Key Responsibilities: Develop and articulate the product vision and strategy Understand customer needs for new product opportunities and roadmap development Lead customer prioritisation sessions to maximise value and drive success Engage with stakeholders to identify and prioritise product features and requirements Drive the harmonisation and standardisation of ways of working across multiple functions and teams Collaborate with design and engineering teams to create user experiences Act as the main point of contact when communicating product updates and plans Ability to make key decisions on releases and features to ensure a quality and timely delivery Comfortable working with Agile methodologies and product development processes Experience of launching successful products and driving business objectives Key Skills: Strong Product Manager experience Experience with software/Saas product offerings - B2B/B2C Ability to work in a SAFe or similar scaled Agile environment Utilisation of data for decision-making and success measurement Proficient in understanding customer needs and market trends
IT Operations Manager London | On-site A prestigious London-based professional services organisation is looking for an experienced IT Operations Manager to join its growing technology team. This is a hands-on role supporting a fast-paced, high-performance environment where reliability, responsiveness, and professionalism are critical. You'll take ownership of the day-to-day IT operation while also playing a key role in modernising and improving the wider technology function. Alongside managing core infrastructure and end-user support, you'll have the opportunity to help drive an exciting automation programme across the business, making this an ideal opportunity for someone who enjoys both operational support and continuous improvement projects. What you'll be doing: Managing and supporting Microsoft Azure, Microsoft 365, Entra ID, networking, and endpoint environments Providing hands-on support across Windows, MacOS, iOS, and Android devices Acting as a senior escalation point for complex technical issues Supporting AV and video conferencing technology for high-profile meetings and hybrid events Delivering infrastructure and systems projects from discovery through to implementation Driving automation initiatives using PowerShell, Azure Automation, Logic Apps, Power Apps, and similar tools Managing IT suppliers, hardware provisioning, and service delivery performance Ensuring strong security, backup, disaster recovery, and compliance practices are maintained What they're looking for: Strong experience in IT Operations, Infrastructure, or Systems Administration Hands-on knowledge of Microsoft Azure, Microsoft 365, and Entra ID Experience with PowerShell Scripting and automation Excellent communication skills with the ability to support senior stakeholders Experience delivering technical projects and improving operational processes Knowledge of AV/conferencing technologies and modern workplace environments A proactive mindset with a genuine interest in technology improvement and automation This is a fantastic opportunity to join a highly respected organisation investing heavily in its technology function, where you'll have real ownership, visibility, and the chance to shape future IT operations and automation strategy. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:
May 08, 2026
Full time
IT Operations Manager London | On-site A prestigious London-based professional services organisation is looking for an experienced IT Operations Manager to join its growing technology team. This is a hands-on role supporting a fast-paced, high-performance environment where reliability, responsiveness, and professionalism are critical. You'll take ownership of the day-to-day IT operation while also playing a key role in modernising and improving the wider technology function. Alongside managing core infrastructure and end-user support, you'll have the opportunity to help drive an exciting automation programme across the business, making this an ideal opportunity for someone who enjoys both operational support and continuous improvement projects. What you'll be doing: Managing and supporting Microsoft Azure, Microsoft 365, Entra ID, networking, and endpoint environments Providing hands-on support across Windows, MacOS, iOS, and Android devices Acting as a senior escalation point for complex technical issues Supporting AV and video conferencing technology for high-profile meetings and hybrid events Delivering infrastructure and systems projects from discovery through to implementation Driving automation initiatives using PowerShell, Azure Automation, Logic Apps, Power Apps, and similar tools Managing IT suppliers, hardware provisioning, and service delivery performance Ensuring strong security, backup, disaster recovery, and compliance practices are maintained What they're looking for: Strong experience in IT Operations, Infrastructure, or Systems Administration Hands-on knowledge of Microsoft Azure, Microsoft 365, and Entra ID Experience with PowerShell Scripting and automation Excellent communication skills with the ability to support senior stakeholders Experience delivering technical projects and improving operational processes Knowledge of AV/conferencing technologies and modern workplace environments A proactive mindset with a genuine interest in technology improvement and automation This is a fantastic opportunity to join a highly respected organisation investing heavily in its technology function, where you'll have real ownership, visibility, and the chance to shape future IT operations and automation strategy. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:
Chief Technology Officer (CTO) Manchester £90,000-£110,000 (+ good package) Our client is a purpose-driven B2B SaaS business helping employers build safer, more inclusive environments. Their platform handles sensitive data for organisations where trust, security and genuine outcomes genuinely matter, and they're entering an exciting next stage of growth. The Role This is a hands-on, high-impact CTO role not a large-company, committee-led position. You'll provide credible technical leadership, architectural judgement, product direction and people leadership in a small B2B SaaS environment, helping move the company from a founder-led engineering function into a mature, confident product and technology organisation. This may suit an established CTO looking for more purposeful work, or a Head of Engineering, Technology Director or Principal Architect ready to step into broader leadership. What You'll Do • Own and develop the product and technology strategy, aligned to commercial objectives • Set architectural direction - APIs, integrations, data platform, security, scalability, CI/CD • Lead a small engineering and product team with empathy and high expectations • Define a data strategy that puts insight at the heart of the product proposition • Lead safe, pragmatic AI adoption across product and engineering • Own security, risk and compliance, making ISO27001 a lived discipline, not just an audit • Report to the CEO, sit on the Leadership Team and provide clear Board-level visibility • Support investor, due diligence and senior commercial conversations The Team & Technical Environment You'll lead a small, capable team spanning engineering, product management, QA and UX/design. A strong Product Manager handles much of the day-to-day product work; your job is to set direction and ensure strategy aligns with business goals. The team has responded well to clear, calm leadership and honest escalation of risk - the next leader will combine genuine empathy with decisiveness and higher expectations. On the platform side, the key themes you'll work through include: data and analytics architecture, API and integration strategy, observability, security architecture, CI/CD maturity, scalability and cloud infrastructure. Experience across AWS, modern SaaS architecture and sensitive or regulated data environments is essential. What We're Looking For • Senior technology leadership in a small B2B SaaS or scale-up environment • Strong architectural judgement across cloud-native SaaS, APIs, observability and security • Experience leading engineering and product teams directly • A track record of improving delivery confidence and managing technical debt commercially • The ability to communicate technical trade-offs clearly to non-technical stakeholders • Experience with sensitive data, regulated environments or compliance obligations The right person will be decisive but not arrogant, calm under pressure, commercially curious, and technically credible enough to lead a sceptical engineering team - while being comfortable at Board level. Why Join This role offers real influence, meaningful work and the chance to shape the next stage of a business whose purpose genuinely matters. You'll have genuine authority, a seat at the Leadership Team table, and the opportunity to make decisions that will define the next five years. Our client are an equal opportunities employer committed to inclusive recruitment.
May 08, 2026
Full time
Chief Technology Officer (CTO) Manchester £90,000-£110,000 (+ good package) Our client is a purpose-driven B2B SaaS business helping employers build safer, more inclusive environments. Their platform handles sensitive data for organisations where trust, security and genuine outcomes genuinely matter, and they're entering an exciting next stage of growth. The Role This is a hands-on, high-impact CTO role not a large-company, committee-led position. You'll provide credible technical leadership, architectural judgement, product direction and people leadership in a small B2B SaaS environment, helping move the company from a founder-led engineering function into a mature, confident product and technology organisation. This may suit an established CTO looking for more purposeful work, or a Head of Engineering, Technology Director or Principal Architect ready to step into broader leadership. What You'll Do • Own and develop the product and technology strategy, aligned to commercial objectives • Set architectural direction - APIs, integrations, data platform, security, scalability, CI/CD • Lead a small engineering and product team with empathy and high expectations • Define a data strategy that puts insight at the heart of the product proposition • Lead safe, pragmatic AI adoption across product and engineering • Own security, risk and compliance, making ISO27001 a lived discipline, not just an audit • Report to the CEO, sit on the Leadership Team and provide clear Board-level visibility • Support investor, due diligence and senior commercial conversations The Team & Technical Environment You'll lead a small, capable team spanning engineering, product management, QA and UX/design. A strong Product Manager handles much of the day-to-day product work; your job is to set direction and ensure strategy aligns with business goals. The team has responded well to clear, calm leadership and honest escalation of risk - the next leader will combine genuine empathy with decisiveness and higher expectations. On the platform side, the key themes you'll work through include: data and analytics architecture, API and integration strategy, observability, security architecture, CI/CD maturity, scalability and cloud infrastructure. Experience across AWS, modern SaaS architecture and sensitive or regulated data environments is essential. What We're Looking For • Senior technology leadership in a small B2B SaaS or scale-up environment • Strong architectural judgement across cloud-native SaaS, APIs, observability and security • Experience leading engineering and product teams directly • A track record of improving delivery confidence and managing technical debt commercially • The ability to communicate technical trade-offs clearly to non-technical stakeholders • Experience with sensitive data, regulated environments or compliance obligations The right person will be decisive but not arrogant, calm under pressure, commercially curious, and technically credible enough to lead a sceptical engineering team - while being comfortable at Board level. Why Join This role offers real influence, meaningful work and the chance to shape the next stage of a business whose purpose genuinely matters. You'll have genuine authority, a seat at the Leadership Team table, and the opportunity to make decisions that will define the next five years. Our client are an equal opportunities employer committed to inclusive recruitment.
Senior Agile Delivery Manager Location: London - Hybrid (2-3 days per week) Salary: (Apply online only)k + Bonus Type: Permanent Sponsorship: Not available Overview A leading international multi-asset exchange organisation operating across equities, fixed income, currencies, and commodities. The organisation is focused on strengthening its technology platforms, regulatory compliance, and delivery capability to support global market participants. Role Purpose The Senior Delivery Manager will lead the design, implementation, and adoption of delivery methodologies and governance frameworks across technology, product, and change functions. You will operate at the intersection of technology, product, business, and risk, ensuring delivery is predictable, transparent, and aligned to strategic objectives. Key Responsibilities Delivery Methodology & Framework Design Define and implement hybrid delivery frameworks (Agile) aligned to enterprise needs Establish a standardised Software Development Lifecycle (SDLC) across programmes Embed best practices across tooling such as Jira and Confluence Ensure alignment across engineering, architecture, and product Governance & Control Framework Design and implement a robust delivery governance model, including: Programme and portfolio governance forums Standardised reporting (RAID, status, financial tracking) Escalation and decision-making frameworks Ensure alignment with regulatory expectations from relevant financial authorities Build audit-ready processes and artefacts Adoption & Change Leadership Drive enterprise-wide adoption of delivery standards and governance frameworks Lead stakeholder engagement across Technology, Business, Risk, and Compliance Develop and execute change management strategies to embed new ways of working Address resistance and ensure sustained behavioural change Delivery Oversight & Performance Provide oversight and assurance across key programmes and initiatives Coach and support Delivery Managers, Programme Managers, and Scrum Masters Intervene in at-risk programmes and drive recovery plans Define and track delivery KPIs and success metrics (predictability, velocity, risk reduction) Stakeholder & Executive Engagement Engage senior stakeholders and executives to align delivery with strategic priorities Present at governance forums and steering committees Act as a trusted advisor on delivery strategy and execution Skills & Experience Essential Proven experience as a Senior Delivery Manager or Programme Lead within financial services or regulated environments Demonstrated success in: Designing and implementing delivery methodologies Building governance frameworks at scale Driving organisational adoption and change Strong understanding of Agile, Scrum, and hybrid delivery models Strong knowledge of SDLC and enterprise delivery tooling Experience operating in regulated environments with audit and compliance requirements Excellent stakeholder management, including executive-level engagement Desirable Experience within capital markets, trading platforms, or exchange environments Familiarity with regulatory frameworks in global financial markets
May 08, 2026
Full time
Senior Agile Delivery Manager Location: London - Hybrid (2-3 days per week) Salary: (Apply online only)k + Bonus Type: Permanent Sponsorship: Not available Overview A leading international multi-asset exchange organisation operating across equities, fixed income, currencies, and commodities. The organisation is focused on strengthening its technology platforms, regulatory compliance, and delivery capability to support global market participants. Role Purpose The Senior Delivery Manager will lead the design, implementation, and adoption of delivery methodologies and governance frameworks across technology, product, and change functions. You will operate at the intersection of technology, product, business, and risk, ensuring delivery is predictable, transparent, and aligned to strategic objectives. Key Responsibilities Delivery Methodology & Framework Design Define and implement hybrid delivery frameworks (Agile) aligned to enterprise needs Establish a standardised Software Development Lifecycle (SDLC) across programmes Embed best practices across tooling such as Jira and Confluence Ensure alignment across engineering, architecture, and product Governance & Control Framework Design and implement a robust delivery governance model, including: Programme and portfolio governance forums Standardised reporting (RAID, status, financial tracking) Escalation and decision-making frameworks Ensure alignment with regulatory expectations from relevant financial authorities Build audit-ready processes and artefacts Adoption & Change Leadership Drive enterprise-wide adoption of delivery standards and governance frameworks Lead stakeholder engagement across Technology, Business, Risk, and Compliance Develop and execute change management strategies to embed new ways of working Address resistance and ensure sustained behavioural change Delivery Oversight & Performance Provide oversight and assurance across key programmes and initiatives Coach and support Delivery Managers, Programme Managers, and Scrum Masters Intervene in at-risk programmes and drive recovery plans Define and track delivery KPIs and success metrics (predictability, velocity, risk reduction) Stakeholder & Executive Engagement Engage senior stakeholders and executives to align delivery with strategic priorities Present at governance forums and steering committees Act as a trusted advisor on delivery strategy and execution Skills & Experience Essential Proven experience as a Senior Delivery Manager or Programme Lead within financial services or regulated environments Demonstrated success in: Designing and implementing delivery methodologies Building governance frameworks at scale Driving organisational adoption and change Strong understanding of Agile, Scrum, and hybrid delivery models Strong knowledge of SDLC and enterprise delivery tooling Experience operating in regulated environments with audit and compliance requirements Excellent stakeholder management, including executive-level engagement Desirable Experience within capital markets, trading platforms, or exchange environments Familiarity with regulatory frameworks in global financial markets
Location: London (Hybrid) Salary: 100,000 - 110,000 + bonus We're hiring a Channel Foundations Product Manager to lead strategy and delivery across a suite of customer technology products, with a focus on Digital Shelf, Digital Asset Management (DAM) and PXM. This is a senior, business-facing role where you'll shape product roadmaps, influence stakeholders, and drive real commercial impact through scalable digital solutions. What you'll do: Own and deliver product strategy aligned to business priorities Partner with senior stakeholders to turn needs into impactful tech solutions Lead multiple product teams across the full lifecycle Champion agile delivery and continuous improvement Drive performance through KPIs, reporting, and budget ownership What you'll bring: 8+ years' experience in product management within complex tech environments Strong experience across Digital Shelf, DAM and PXM platforms Proven ability to influence at senior level and deliver measurable outcomes Excellent communication and a strong commercial mindset
May 08, 2026
Full time
Location: London (Hybrid) Salary: 100,000 - 110,000 + bonus We're hiring a Channel Foundations Product Manager to lead strategy and delivery across a suite of customer technology products, with a focus on Digital Shelf, Digital Asset Management (DAM) and PXM. This is a senior, business-facing role where you'll shape product roadmaps, influence stakeholders, and drive real commercial impact through scalable digital solutions. What you'll do: Own and deliver product strategy aligned to business priorities Partner with senior stakeholders to turn needs into impactful tech solutions Lead multiple product teams across the full lifecycle Champion agile delivery and continuous improvement Drive performance through KPIs, reporting, and budget ownership What you'll bring: 8+ years' experience in product management within complex tech environments Strong experience across Digital Shelf, DAM and PXM platforms Proven ability to influence at senior level and deliver measurable outcomes Excellent communication and a strong commercial mindset
Senior Manager, Compliance Complaints page is loaded Senior Manager, Compliance Complaintslocations: Cannon Street, Londontime type: Full timeposted on: Posted 9 Days Agojob requisition id: R\_16774 Job Title Senior Manager, Compliance Complaints Job Description IG is a FTSE 100 fintech operating across five continents, serving over 1.3m customers and handling billions of dollars in transactions - built on scale, trust, and proof. We didn't pivot to innovation; it's how we've always operated. What that means for the people who work here is real: genuinely complex problems to solve, the technology and resources to tackle them properly, and the kind of scope that's rare in established businesses. The bar is high - bring a curious and forward-thinking mindset and we'll give you the platform to define what comes next. Join us at IG - the future gets built here.This is a role within our Line 2 Compliance function, responsible for the independent investigation and resolution of complex, escalated, and material complaints, including those referred to the Financial Ombudsman Service (FOS). The role also provides credible oversight and challenge to the Line 1 customer complaints function, helping ensure complaint-handling practices are effective, fair, and fully compliant with regulatory requirements.Reporting to the Head of Compliance Advisory, you will act as IG's primary point of expertise to investigate and resolve escalated complaint matters, lead engagement with the FOS, and drive thematic insight from complaints data to identify conduct and control weaknesses. The role partners closely with Line 1 stakeholders to ensure complaints are resolved fairly and that root causes are addressed to support continuous improvement and strong client outcomes. Investigation, Escalation & Resolution Lead the independent investigation and resolution of complex, material, and escalated complaints, ensuring thorough, fair, and timely outcomes in line with regulatory requirements and IG's complaints-handling framework. Act as the Line 2 escalation point for complaints that present significant regulatory, conduct, or reputational risk, ensuring appropriate governance, documentation, and remediation. Review and challenge proposed resolutions and redress decisions on escalated matters, providing independent assessment of fairness and regulatory compliance. Identify conduct, control, or process failings identified through complaint investigations and ensure findings are escalated and remediated appropriately. FOS Engagement & Regulatory Response Own IG's relationship and engagement with the Financial Ombudsman Service in relation to specific complaints, managing FOS referrals end-to-end including case submissions, evidence preparation, and responses to provisional and final decisions. Ensure FOS cases are handled in a timely, well-evidenced, and commercially considered manner, balancing fair client outcomes with IG's position. Monitor FOS decisions and trends to identify patterns, inform risk assessments, and feed insights back into the business. Support regulatory engagement and governance reporting in relation to complaints and conduct matters as required. Line 1 Oversight & Challenge Provide structured Line 2 oversight of the Line 1 customer complaints function, monitoring the effectiveness, consistency, and fairness of complaint-handling activity. Track and analyse complaints data, KPIs, and quality assurance outputs to identify trends, systemic issues, and areas of conduct or regulatory concern. Review and challenge Line 1 root cause analysis and remediation plans, ensuring identified issues are addressed in a timely and effective manner. Provide thematic reporting and insight to senior stakeholders and governance forums on complaints trends, conduct risks, and the effectiveness of controls. Framework, Policy & Capability Support Support the implementation and embedding of complaints-handling policies, standards, and frameworks across Line 1, ensuring alignment with FCA requirements and broader conduct obligations. Contribute to continuous improvement of complaint-handling practices, controls, and customer outcome frameworks. Deliver targeted guidance and training to business and Line 1 stakeholders on complaints obligations and best practice. Contribute to strategic compliance initiatives and governance reporting as required. Contribution to Team Capability & Culture Contribute to the development of team capability through mentoring, knowledge sharing, and support to junior colleagues. Promote a collaborative culture where compliance enables fair client outcomes and sustainable business growth.To succeed in this role, we think you'll need: Experience & Education 8-12 years' experience in financial services compliance, complaints, or conduct risk, with significant exposure to complex complaint investigation and resolution. Strong working knowledge of FCA DISP rules and the FOS process, with hands-on experience managing FOS referrals and case submissions. Experience providing Line 2 oversight or quality assurance of a customer-facing complaints function. Familiarity with trading products (FX, indices, shares, derivatives, crypto) preferred. Demonstrated ability to manage complex, sensitive matters independently and under time pressure. Bachelor's degree in Law, Business, Finance, Economics or related field. Personal Attributes Acts with integrity and consistently demonstrates high professional and ethical standards. Delivers high-quality work with energy, accountability, and a strong sense of urgency. Commercial and solutions-focused, enabling growth while maintaining strong compliance and client protection. Committed to continuous improvement in controls and ways of working. Communicates clearly and manages stakeholders effectively. Collaborates constructively while providing confident and effective challenge. Demonstrates sound judgement and resilience. Comfortable working from IG's London office a minimum of three days per week.We believe that diversity is vital to success, it fuels creativity, drives innovation and sets us up for global success. We're committed to building teams with a variety of perspectives and skills to help us realise our vision and strategy, that's why we encourage applications from people with diverse backgrounds and experiences to join us on this journey. Learn more about our D&I approach . What you'll get! This role will bring with it a range of development and growth opportunities which we hope are motivating for someone who wants to Raise the Bar.We focus on outcomes, not activity . Your success is measured by: Complex and escalated complaints investigated and resolved fairly, thoroughly, and in line with regulatory obligations and timeframes. FOS cases managed effectively, with well-evidenced submissions and commercially sound outcomes. Robust Line 2 oversight of the Line 1 complaints function, with clear insight into effectiveness and conduct risk. Complaints trends and thematic risks identified and escalated, with root causes addressed through timely remediation. Complaints policies and controls effectively embedded across Line 1. Strong, trusted collaboration with business, Legal, and control function stakeholders. Positive contribution to team capability and a culture of fair client outcomes. Number of openings 1
May 08, 2026
Full time
Senior Manager, Compliance Complaints page is loaded Senior Manager, Compliance Complaintslocations: Cannon Street, Londontime type: Full timeposted on: Posted 9 Days Agojob requisition id: R\_16774 Job Title Senior Manager, Compliance Complaints Job Description IG is a FTSE 100 fintech operating across five continents, serving over 1.3m customers and handling billions of dollars in transactions - built on scale, trust, and proof. We didn't pivot to innovation; it's how we've always operated. What that means for the people who work here is real: genuinely complex problems to solve, the technology and resources to tackle them properly, and the kind of scope that's rare in established businesses. The bar is high - bring a curious and forward-thinking mindset and we'll give you the platform to define what comes next. Join us at IG - the future gets built here.This is a role within our Line 2 Compliance function, responsible for the independent investigation and resolution of complex, escalated, and material complaints, including those referred to the Financial Ombudsman Service (FOS). The role also provides credible oversight and challenge to the Line 1 customer complaints function, helping ensure complaint-handling practices are effective, fair, and fully compliant with regulatory requirements.Reporting to the Head of Compliance Advisory, you will act as IG's primary point of expertise to investigate and resolve escalated complaint matters, lead engagement with the FOS, and drive thematic insight from complaints data to identify conduct and control weaknesses. The role partners closely with Line 1 stakeholders to ensure complaints are resolved fairly and that root causes are addressed to support continuous improvement and strong client outcomes. Investigation, Escalation & Resolution Lead the independent investigation and resolution of complex, material, and escalated complaints, ensuring thorough, fair, and timely outcomes in line with regulatory requirements and IG's complaints-handling framework. Act as the Line 2 escalation point for complaints that present significant regulatory, conduct, or reputational risk, ensuring appropriate governance, documentation, and remediation. Review and challenge proposed resolutions and redress decisions on escalated matters, providing independent assessment of fairness and regulatory compliance. Identify conduct, control, or process failings identified through complaint investigations and ensure findings are escalated and remediated appropriately. FOS Engagement & Regulatory Response Own IG's relationship and engagement with the Financial Ombudsman Service in relation to specific complaints, managing FOS referrals end-to-end including case submissions, evidence preparation, and responses to provisional and final decisions. Ensure FOS cases are handled in a timely, well-evidenced, and commercially considered manner, balancing fair client outcomes with IG's position. Monitor FOS decisions and trends to identify patterns, inform risk assessments, and feed insights back into the business. Support regulatory engagement and governance reporting in relation to complaints and conduct matters as required. Line 1 Oversight & Challenge Provide structured Line 2 oversight of the Line 1 customer complaints function, monitoring the effectiveness, consistency, and fairness of complaint-handling activity. Track and analyse complaints data, KPIs, and quality assurance outputs to identify trends, systemic issues, and areas of conduct or regulatory concern. Review and challenge Line 1 root cause analysis and remediation plans, ensuring identified issues are addressed in a timely and effective manner. Provide thematic reporting and insight to senior stakeholders and governance forums on complaints trends, conduct risks, and the effectiveness of controls. Framework, Policy & Capability Support Support the implementation and embedding of complaints-handling policies, standards, and frameworks across Line 1, ensuring alignment with FCA requirements and broader conduct obligations. Contribute to continuous improvement of complaint-handling practices, controls, and customer outcome frameworks. Deliver targeted guidance and training to business and Line 1 stakeholders on complaints obligations and best practice. Contribute to strategic compliance initiatives and governance reporting as required. Contribution to Team Capability & Culture Contribute to the development of team capability through mentoring, knowledge sharing, and support to junior colleagues. Promote a collaborative culture where compliance enables fair client outcomes and sustainable business growth.To succeed in this role, we think you'll need: Experience & Education 8-12 years' experience in financial services compliance, complaints, or conduct risk, with significant exposure to complex complaint investigation and resolution. Strong working knowledge of FCA DISP rules and the FOS process, with hands-on experience managing FOS referrals and case submissions. Experience providing Line 2 oversight or quality assurance of a customer-facing complaints function. Familiarity with trading products (FX, indices, shares, derivatives, crypto) preferred. Demonstrated ability to manage complex, sensitive matters independently and under time pressure. Bachelor's degree in Law, Business, Finance, Economics or related field. Personal Attributes Acts with integrity and consistently demonstrates high professional and ethical standards. Delivers high-quality work with energy, accountability, and a strong sense of urgency. Commercial and solutions-focused, enabling growth while maintaining strong compliance and client protection. Committed to continuous improvement in controls and ways of working. Communicates clearly and manages stakeholders effectively. Collaborates constructively while providing confident and effective challenge. Demonstrates sound judgement and resilience. Comfortable working from IG's London office a minimum of three days per week.We believe that diversity is vital to success, it fuels creativity, drives innovation and sets us up for global success. We're committed to building teams with a variety of perspectives and skills to help us realise our vision and strategy, that's why we encourage applications from people with diverse backgrounds and experiences to join us on this journey. Learn more about our D&I approach . What you'll get! This role will bring with it a range of development and growth opportunities which we hope are motivating for someone who wants to Raise the Bar.We focus on outcomes, not activity . Your success is measured by: Complex and escalated complaints investigated and resolved fairly, thoroughly, and in line with regulatory obligations and timeframes. FOS cases managed effectively, with well-evidenced submissions and commercially sound outcomes. Robust Line 2 oversight of the Line 1 complaints function, with clear insight into effectiveness and conduct risk. Complaints trends and thematic risks identified and escalated, with root causes addressed through timely remediation. Complaints policies and controls effectively embedded across Line 1. Strong, trusted collaboration with business, Legal, and control function stakeholders. Positive contribution to team capability and a culture of fair client outcomes. Number of openings 1
Senior Programme & Bid Manager Competitive Salary + Bonus + Progression + Leadership Role + Excellent Company Benefits Enfield, North London (Commutable from: Enfield, Barnet, Tottenham, Walthamstow, Cheshunt, Harlow, Watford, Stevenage, North London) Are you a Programme Manager, Bid Manager or Senior Project Leader looking to step into a high-impact leadership role within an innovative engineering and technology business, where you can shape major projects, lead high-value bids and influence business growth? On offer is an excellent opportunity to join a well-established market-leading organisation, taking ownership of a portfolio of complex programmes and bids while leading a high-performing team across project delivery, commercial strategy and customer engagement. This company are a highly respected business delivering advanced engineering technology solutions to customers worldwide. They are known for innovation, long-term stability and investing in their people, making this a fantastic opportunity to join during an exciting period of growth. In this senior role, you will lead Programme Managers and Bid Managers, oversee live projects and new opportunities, manage governance, cost, risk and resource planning, and ensure successful delivery from bid stage through to completion. You will also work closely with senior leadership, customers and key stakeholders. This role would suit an experienced Programme Manager, Bid Manager, Head of Projects or Senior Project Manager from engineering, defence, aerospace, marine or complex manufacturing environments looking to take the next step in their career at a leading international business. The Role: Lead a portfolio of complex programmes and bids Manage and develop Programme Managers / Bid teams Oversee governance, cost, risk, scheduling and delivery performance Present reports and updates to senior leadership Drive continuous improvement and business growth strategy The Person: Proven leadership experience in programme / bid / project management Background in engineering, defence, manufacturing or similar sectors Commutable to Enfield Reference Number: BBBH Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
May 08, 2026
Full time
Senior Programme & Bid Manager Competitive Salary + Bonus + Progression + Leadership Role + Excellent Company Benefits Enfield, North London (Commutable from: Enfield, Barnet, Tottenham, Walthamstow, Cheshunt, Harlow, Watford, Stevenage, North London) Are you a Programme Manager, Bid Manager or Senior Project Leader looking to step into a high-impact leadership role within an innovative engineering and technology business, where you can shape major projects, lead high-value bids and influence business growth? On offer is an excellent opportunity to join a well-established market-leading organisation, taking ownership of a portfolio of complex programmes and bids while leading a high-performing team across project delivery, commercial strategy and customer engagement. This company are a highly respected business delivering advanced engineering technology solutions to customers worldwide. They are known for innovation, long-term stability and investing in their people, making this a fantastic opportunity to join during an exciting period of growth. In this senior role, you will lead Programme Managers and Bid Managers, oversee live projects and new opportunities, manage governance, cost, risk and resource planning, and ensure successful delivery from bid stage through to completion. You will also work closely with senior leadership, customers and key stakeholders. This role would suit an experienced Programme Manager, Bid Manager, Head of Projects or Senior Project Manager from engineering, defence, aerospace, marine or complex manufacturing environments looking to take the next step in their career at a leading international business. The Role: Lead a portfolio of complex programmes and bids Manage and develop Programme Managers / Bid teams Oversee governance, cost, risk, scheduling and delivery performance Present reports and updates to senior leadership Drive continuous improvement and business growth strategy The Person: Proven leadership experience in programme / bid / project management Background in engineering, defence, manufacturing or similar sectors Commutable to Enfield Reference Number: BBBH Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a Senior Manager - BCG Vantage on our Topic Activation path within BCG's Global Advantage Practice Area, you will deliver against the client and commercial priorities for the Economic Advantage of Nations (EAN) and Geopolitics, Trade & Investment (GTI) businesses. You will grow and deploy a team of Sector/Topic experts to support case work, asset development and business build initiatives. You will drive the agenda for assets (e.g., IP, products and tools - many GenAI-enabled), with support from the team, and lead execution of Tier One and asset development projects. You will be responsible for team's performance across all KPIs (case billability, quality, asset creation, etc.). Additionally, as a Senior Manager - BCG Vantage, you will engage with case teams & clients based on your individual expertise and demonstrate differentiated impact and value-add to BCG clients and case teams. Global Advantage (GA) translates deep topic expertise across geopolitics, trade, investment, and economic development into scalable, commercially relevant products that help case teams and clients make faster, sharper decisions. Within GA, Economic Advantage of Nations (EAN) focuses on helping countries attract Foreign Direct Investments (FDI) and increase their economic growth through several levers: Development of Economic Clusters (SEZs, Innovation hubs and Industrial Parks), talent attraction, SME support, etc. We work with public and private sector players to find Innovative solutions to sustainable FDI attraction and economic development. Geopolitics, Trade & Investment (GTI) focuses on helping public- and private-sector clients navigate geopolitical, trade, and policy-driven disruptions and opportunities. We support clients in understanding and managing the impact of trade policies, tariffs, sanctions, industrial policy, and geopolitical risk on strategy, operations, and investment decisions. GTI works across issues such as supply chain resilience and reconfiguration, market access, strategic sectors, climate- and trade-related regulation, and cross-border investment. We partner with clients to design robust, future-proof strategies in an increasingly fragmented and politicized global economy. Examples of GA assets you may work on (not limited to this list): AI-powered agents that help clients make better decisions in complex business situations Simulation and modeling tools that allow companies to test different scenarios and understand potential impacts Platforms that assess business performance and resilience, and identify improvement opportunities Additional Global Advantage data and analytics tools, with priorities set by Global Advantage leadership YOU'RE GOOD AT Leading problem solving and solutioning for clients and driving towards pragmatic solutions tailored to the business context Leading development and commercialization of expertise and assets (e.g., Global Advantage materials, products, and tools the in Economic Advantage of Nations and Geopolitics, Trade & Investment topic areas) Engaging and communicating with senior stakeholders, demonstrating expert presence and credibility Leading projects in a highly effective manner, mobilizing team to deliver on business priorities and commercial impact Acting as a highly effective coach and mentor, guiding team members to achieve goals efficiently and effectively Working in an ever changing and complex environment, and comfortable with ambiguity and navigating a fast-paced environment What You'll Bring 5+ years consulting experience relevant to Economic Advantage of Nations and Geopolitics, Trade & Investment required; candidates with consulting experience preferred In lieu of consulting experience, 7+ years minimum industry experience required; 10-12+ years of industry experience strongly preferred Bachelor's Degree required (advanced degree preferred) Specialization in relevant Economic Advantage of Nations and Geopolitics, Trade & Investment topics Fluency in English Outstanding interpersonal and communication skills to interact with and manage internal and external stakeholder while working in a global collaborative team environment Who You'll Work With As a Senior Manager - BCG Vantage on our Topic Activation path, you will collaborate with global topic leads and colleagues across BCG to bring expertise and capabilities to the service of our internal and external clients. Our team is made up of a diverse pool of BCG Vantage positions that allow us to pursue exciting, innovative BCG Vantage careers. Additional info BCG Vantage is a powerhouse of expertise, seamlessly embedded within Practice Areas and markets to drive extraordinary impact. It equips BCG case teams and clients with cutting-edge expertise, proprietary assets, actionable data, and transformative insights that empower our case teams and enable our clients to achieve their aspirations. With global experts across 20 Practices, covering more than 100 topics, sectors and offers, plus four focused geographic markets, BCG Vantage delivers unparalleled depth and breadth of insight & expertise. BCG Vantage consists of three career paths, each playing a crucial role in delivering value to clients, case teams and practice teams. Client Focus (Embedded Expertise) Integrates into client-facing teams to deliver direct client impact through expertise, know-how, and proprietary tools and assets Topic Activation (Domain Expertise with Proprietary Tool & Data Solutions) Combines deep domain insights with our know-how and proprietary assets to address targeted challenges directly with clients and project teams; co-creates insights on industry trends and functional topics, proprietary data and tools, and teams to codify IP that all enables BCG to deliver excellent business value with its clients Research (Practice Topic and Domain-Aligned Research and Insights) Delivers actionable research and insights tailored to the client project's needs; works with qualitative and quantitative data, conducts research and provides synthesized results from sources including commercial data, public and open source, company and industry research, macro-economic, commodities and trade data. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
May 08, 2026
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a Senior Manager - BCG Vantage on our Topic Activation path within BCG's Global Advantage Practice Area, you will deliver against the client and commercial priorities for the Economic Advantage of Nations (EAN) and Geopolitics, Trade & Investment (GTI) businesses. You will grow and deploy a team of Sector/Topic experts to support case work, asset development and business build initiatives. You will drive the agenda for assets (e.g., IP, products and tools - many GenAI-enabled), with support from the team, and lead execution of Tier One and asset development projects. You will be responsible for team's performance across all KPIs (case billability, quality, asset creation, etc.). Additionally, as a Senior Manager - BCG Vantage, you will engage with case teams & clients based on your individual expertise and demonstrate differentiated impact and value-add to BCG clients and case teams. Global Advantage (GA) translates deep topic expertise across geopolitics, trade, investment, and economic development into scalable, commercially relevant products that help case teams and clients make faster, sharper decisions. Within GA, Economic Advantage of Nations (EAN) focuses on helping countries attract Foreign Direct Investments (FDI) and increase their economic growth through several levers: Development of Economic Clusters (SEZs, Innovation hubs and Industrial Parks), talent attraction, SME support, etc. We work with public and private sector players to find Innovative solutions to sustainable FDI attraction and economic development. Geopolitics, Trade & Investment (GTI) focuses on helping public- and private-sector clients navigate geopolitical, trade, and policy-driven disruptions and opportunities. We support clients in understanding and managing the impact of trade policies, tariffs, sanctions, industrial policy, and geopolitical risk on strategy, operations, and investment decisions. GTI works across issues such as supply chain resilience and reconfiguration, market access, strategic sectors, climate- and trade-related regulation, and cross-border investment. We partner with clients to design robust, future-proof strategies in an increasingly fragmented and politicized global economy. Examples of GA assets you may work on (not limited to this list): AI-powered agents that help clients make better decisions in complex business situations Simulation and modeling tools that allow companies to test different scenarios and understand potential impacts Platforms that assess business performance and resilience, and identify improvement opportunities Additional Global Advantage data and analytics tools, with priorities set by Global Advantage leadership YOU'RE GOOD AT Leading problem solving and solutioning for clients and driving towards pragmatic solutions tailored to the business context Leading development and commercialization of expertise and assets (e.g., Global Advantage materials, products, and tools the in Economic Advantage of Nations and Geopolitics, Trade & Investment topic areas) Engaging and communicating with senior stakeholders, demonstrating expert presence and credibility Leading projects in a highly effective manner, mobilizing team to deliver on business priorities and commercial impact Acting as a highly effective coach and mentor, guiding team members to achieve goals efficiently and effectively Working in an ever changing and complex environment, and comfortable with ambiguity and navigating a fast-paced environment What You'll Bring 5+ years consulting experience relevant to Economic Advantage of Nations and Geopolitics, Trade & Investment required; candidates with consulting experience preferred In lieu of consulting experience, 7+ years minimum industry experience required; 10-12+ years of industry experience strongly preferred Bachelor's Degree required (advanced degree preferred) Specialization in relevant Economic Advantage of Nations and Geopolitics, Trade & Investment topics Fluency in English Outstanding interpersonal and communication skills to interact with and manage internal and external stakeholder while working in a global collaborative team environment Who You'll Work With As a Senior Manager - BCG Vantage on our Topic Activation path, you will collaborate with global topic leads and colleagues across BCG to bring expertise and capabilities to the service of our internal and external clients. Our team is made up of a diverse pool of BCG Vantage positions that allow us to pursue exciting, innovative BCG Vantage careers. Additional info BCG Vantage is a powerhouse of expertise, seamlessly embedded within Practice Areas and markets to drive extraordinary impact. It equips BCG case teams and clients with cutting-edge expertise, proprietary assets, actionable data, and transformative insights that empower our case teams and enable our clients to achieve their aspirations. With global experts across 20 Practices, covering more than 100 topics, sectors and offers, plus four focused geographic markets, BCG Vantage delivers unparalleled depth and breadth of insight & expertise. BCG Vantage consists of three career paths, each playing a crucial role in delivering value to clients, case teams and practice teams. Client Focus (Embedded Expertise) Integrates into client-facing teams to deliver direct client impact through expertise, know-how, and proprietary tools and assets Topic Activation (Domain Expertise with Proprietary Tool & Data Solutions) Combines deep domain insights with our know-how and proprietary assets to address targeted challenges directly with clients and project teams; co-creates insights on industry trends and functional topics, proprietary data and tools, and teams to codify IP that all enables BCG to deliver excellent business value with its clients Research (Practice Topic and Domain-Aligned Research and Insights) Delivers actionable research and insights tailored to the client project's needs; works with qualitative and quantitative data, conducts research and provides synthesized results from sources including commercial data, public and open source, company and industry research, macro-economic, commodities and trade data. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do You will build and scale a new MSP capability that anchors MSP strategy, innovation, and investment decisions in the priorities of industry leaders and BCG clients. This role is accountable for systematically translating outside-in client insight into MSP portfolio choices, AI product direction, and the allocation of senior leadership time and capital. You will build the MSP Client Council from the ground up as a flagship, invitation-only platform for a select group of global commercial leaders (CMOs, CROs, CCOs), designed to shape-not react to-the future of growth in the age of AI. This is not a traditional council or event series. It is a high-trust, closed-door peer forum and working platform where senior executives engage on their most critical growth challenges and directly influence MSP's priorities, innovation agenda, partnership strategy, and investment decisions. You will operate at the intersection of senior industry leaders, clients, MSP leadership, Topic and AI Product teams, and ecosystem partners to ensure innovation is co-created with clients and directly linked to commercial impact. You will ensure the Council becomes a core MSP engine-systematically connecting senior client insight to concrete decisions on growth, end-to-end commercial system transformation (across marketing, sales, pricing, and customer experience), AI-led innovation, and ecosystem partnerships. This role is designed to expand in scope and influence as the Client Council & Innovation capability matures. Key activities and responsibilities Client Council formation & execution Own the vision, design, and evolution of the MSP Client Council(s) as a senior, decision-shaping platform Orchestrate a year-round engagement model (1:1 dialogues, small-group interactions, and targeted co-creation sessions), ensuring continuity beyond flagship moments Lead direct engagement with Council members to surface forward-looking priorities, risks, and unmet needs Client-led innovation, alliances & portfolio shaping Shape and activate co-creation opportunities with clients and ecosystem partners around priority problems Position the Council as a launchpad for joint innovation-connecting client needs, MSP IP, and alliance ecosystems into scalable, differentiated solutions Translate Client Council insights into clear implications and recommendations for MSP topic priorities, offer development, AI product roadmaps, and innovation investments Ensure a direct and measurable link between identified priorities and commercial outcomes Selectively translate Council insights into high-impact external narratives, while preserving confidentiality and exclusivity Strategic integration across MSP Serve as the central connector between Council insights, MSP practice leadership, strategic alliance partners, and account teams Ensure Client Council themes are embedded in MSP planning cycles and flagship moments Partner with CCOs and account leadership to activate insights across priority accounts Drive visible pull-through into accounts (e.g., new opportunities, deeper engagement, expanded mandates) Institutionalizing client signal Capture Council insights and distil recurring themes into clear, decision-ready implications for MSP leadership Build and maintain a shared source of truth on Council-driven priorities across MSP strategy, portfolio, and AI investment discussions Elevate Council input from anecdotal feedback to a structured, trusted input into MSP's growth, innovation, and investment decisions YOU'RE GOOD AT Successful candidates will be comfortable operating in a "start-up mode" within BCG, navigating multiple stakeholders, and balancing strategic perspective with hands-on execution. They thrive in ambiguity, adapt to evolving priorities, and proactively support team and project needs. In particular, you will demonstrate the ability to: Orchestrate complex agendas, align senior stakeholders, and drive execution in a distributed organization Manage and deliver projects efficiently, including hands-on work (e.g., slide development, structured communication, light analytics) Build trust and engage confidently with C-suite executives and senior BCG leaders in high-stakes, unstructured settings Connect immediate client needs with longer-term strategic and innovation implications What You'll Bring Education and Experience Bachelor's degree required; advanced degree preferred Prior experience at BCG strongly preferred (e.g., Project Leader, Consultant, Senior KT, or BST Manager) 8-10 years of relevant work experience (ideally in client-facing or innovation roles) Strong interest in marketing, sales, and pricing topics Other Skills Excellent command of English Strong work ethic; service-oriented, autonomous, and proactive Ability to multitask, prioritize, and operate effectively in a fast-paced, matrixed environment Strong written and verbal communication skills Strong problem-solving and analytical capabilities Ability to influence senior stakeholders; high credibility and strong interpersonal skills Collaborative team player with sound judgment and discretion Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
May 08, 2026
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do You will build and scale a new MSP capability that anchors MSP strategy, innovation, and investment decisions in the priorities of industry leaders and BCG clients. This role is accountable for systematically translating outside-in client insight into MSP portfolio choices, AI product direction, and the allocation of senior leadership time and capital. You will build the MSP Client Council from the ground up as a flagship, invitation-only platform for a select group of global commercial leaders (CMOs, CROs, CCOs), designed to shape-not react to-the future of growth in the age of AI. This is not a traditional council or event series. It is a high-trust, closed-door peer forum and working platform where senior executives engage on their most critical growth challenges and directly influence MSP's priorities, innovation agenda, partnership strategy, and investment decisions. You will operate at the intersection of senior industry leaders, clients, MSP leadership, Topic and AI Product teams, and ecosystem partners to ensure innovation is co-created with clients and directly linked to commercial impact. You will ensure the Council becomes a core MSP engine-systematically connecting senior client insight to concrete decisions on growth, end-to-end commercial system transformation (across marketing, sales, pricing, and customer experience), AI-led innovation, and ecosystem partnerships. This role is designed to expand in scope and influence as the Client Council & Innovation capability matures. Key activities and responsibilities Client Council formation & execution Own the vision, design, and evolution of the MSP Client Council(s) as a senior, decision-shaping platform Orchestrate a year-round engagement model (1:1 dialogues, small-group interactions, and targeted co-creation sessions), ensuring continuity beyond flagship moments Lead direct engagement with Council members to surface forward-looking priorities, risks, and unmet needs Client-led innovation, alliances & portfolio shaping Shape and activate co-creation opportunities with clients and ecosystem partners around priority problems Position the Council as a launchpad for joint innovation-connecting client needs, MSP IP, and alliance ecosystems into scalable, differentiated solutions Translate Client Council insights into clear implications and recommendations for MSP topic priorities, offer development, AI product roadmaps, and innovation investments Ensure a direct and measurable link between identified priorities and commercial outcomes Selectively translate Council insights into high-impact external narratives, while preserving confidentiality and exclusivity Strategic integration across MSP Serve as the central connector between Council insights, MSP practice leadership, strategic alliance partners, and account teams Ensure Client Council themes are embedded in MSP planning cycles and flagship moments Partner with CCOs and account leadership to activate insights across priority accounts Drive visible pull-through into accounts (e.g., new opportunities, deeper engagement, expanded mandates) Institutionalizing client signal Capture Council insights and distil recurring themes into clear, decision-ready implications for MSP leadership Build and maintain a shared source of truth on Council-driven priorities across MSP strategy, portfolio, and AI investment discussions Elevate Council input from anecdotal feedback to a structured, trusted input into MSP's growth, innovation, and investment decisions YOU'RE GOOD AT Successful candidates will be comfortable operating in a "start-up mode" within BCG, navigating multiple stakeholders, and balancing strategic perspective with hands-on execution. They thrive in ambiguity, adapt to evolving priorities, and proactively support team and project needs. In particular, you will demonstrate the ability to: Orchestrate complex agendas, align senior stakeholders, and drive execution in a distributed organization Manage and deliver projects efficiently, including hands-on work (e.g., slide development, structured communication, light analytics) Build trust and engage confidently with C-suite executives and senior BCG leaders in high-stakes, unstructured settings Connect immediate client needs with longer-term strategic and innovation implications What You'll Bring Education and Experience Bachelor's degree required; advanced degree preferred Prior experience at BCG strongly preferred (e.g., Project Leader, Consultant, Senior KT, or BST Manager) 8-10 years of relevant work experience (ideally in client-facing or innovation roles) Strong interest in marketing, sales, and pricing topics Other Skills Excellent command of English Strong work ethic; service-oriented, autonomous, and proactive Ability to multitask, prioritize, and operate effectively in a fast-paced, matrixed environment Strong written and verbal communication skills Strong problem-solving and analytical capabilities Ability to influence senior stakeholders; high credibility and strong interpersonal skills Collaborative team player with sound judgment and discretion Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do You will build and scale a new MSP capability that anchors MSP strategy, innovation, and investment decisions in the priorities of industry leaders and BCG clients. This role is accountable for systematically translating outside-in client insight into MSP portfolio choices, AI product direction, and the allocation of senior leadership time and capital. You will build the MSP Client Council from the ground up as a flagship, invitation-only platform for a select group of global commercial leaders (CMOs, CROs, CCOs), designed to shape-not react to-the future of growth in the age of AI. This is not a traditional council or event series. It is a high-trust, closed-door peer forum and working platform where senior executives engage on their most critical growth challenges and directly influence MSP's priorities, innovation agenda, partnership strategy, and investment decisions. You will operate at the intersection of senior industry leaders, clients, MSP leadership, Topic and AI Product teams, and ecosystem partners to ensure innovation is co-created with clients and directly linked to commercial impact. You will ensure the Council becomes a core MSP engine-systematically connecting senior client insight to concrete decisions on growth, end-to-end commercial system transformation (across marketing, sales, pricing, and customer experience), AI-led innovation, and ecosystem partnerships. This role is designed to expand in scope and influence as the Client Council & Innovation capability matures. Key activities and responsibilities Client Council formation & execution Own the vision, design, and evolution of the MSP Client Council(s) as a senior, decision-shaping platform Orchestrate a year-round engagement model (1:1 dialogues, small-group interactions, and targeted co-creation sessions), ensuring continuity beyond flagship moments Lead direct engagement with Council members to surface forward-looking priorities, risks, and unmet needs Client-led innovation, alliances & portfolio shaping Shape and activate co-creation opportunities with clients and ecosystem partners around priority problems Position the Council as a launchpad for joint innovation-connecting client needs, MSP IP, and alliance ecosystems into scalable, differentiated solutions Translate Client Council insights into clear implications and recommendations for MSP topic priorities, offer development, AI product roadmaps, and innovation investments Ensure a direct and measurable link between identified priorities and commercial outcomes Selectively translate Council insights into high-impact external narratives, while preserving confidentiality and exclusivity Strategic integration across MSP Serve as the central connector between Council insights, MSP practice leadership, strategic alliance partners, and account teams Ensure Client Council themes are embedded in MSP planning cycles and flagship moments Partner with CCOs and account leadership to activate insights across priority accounts Drive visible pull-through into accounts (e.g., new opportunities, deeper engagement, expanded mandates) Institutionalizing client signal Capture Council insights and distil recurring themes into clear, decision-ready implications for MSP leadership Build and maintain a shared source of truth on Council-driven priorities across MSP strategy, portfolio, and AI investment discussions Elevate Council input from anecdotal feedback to a structured, trusted input into MSP's growth, innovation, and investment decisions YOU'RE GOOD AT Successful candidates will be comfortable operating in a "start-up mode" within BCG, navigating multiple stakeholders, and balancing strategic perspective with hands-on execution. They thrive in ambiguity, adapt to evolving priorities, and proactively support team and project needs. In particular, you will demonstrate the ability to: Orchestrate complex agendas, align senior stakeholders, and drive execution in a distributed organization Manage and deliver projects efficiently, including hands-on work (e.g., slide development, structured communication, light analytics) Build trust and engage confidently with C-suite executives and senior BCG leaders in high-stakes, unstructured settings Connect immediate client needs with longer-term strategic and innovation implications What You'll Bring Education and Experience Bachelor's degree required; advanced degree preferred Prior experience at BCG strongly preferred (e.g., Project Leader, Consultant, Senior KT, or BST Manager) 8-10 years of relevant work experience (ideally in client-facing or innovation roles) Strong interest in marketing, sales, and pricing topics Other Skills Excellent command of English Strong work ethic; service-oriented, autonomous, and proactive Ability to multitask, prioritize, and operate effectively in a fast-paced, matrixed environment Strong written and verbal communication skills Strong problem-solving and analytical capabilities Ability to influence senior stakeholders; high credibility and strong interpersonal skills Collaborative team player with sound judgment and discretion Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
May 08, 2026
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do You will build and scale a new MSP capability that anchors MSP strategy, innovation, and investment decisions in the priorities of industry leaders and BCG clients. This role is accountable for systematically translating outside-in client insight into MSP portfolio choices, AI product direction, and the allocation of senior leadership time and capital. You will build the MSP Client Council from the ground up as a flagship, invitation-only platform for a select group of global commercial leaders (CMOs, CROs, CCOs), designed to shape-not react to-the future of growth in the age of AI. This is not a traditional council or event series. It is a high-trust, closed-door peer forum and working platform where senior executives engage on their most critical growth challenges and directly influence MSP's priorities, innovation agenda, partnership strategy, and investment decisions. You will operate at the intersection of senior industry leaders, clients, MSP leadership, Topic and AI Product teams, and ecosystem partners to ensure innovation is co-created with clients and directly linked to commercial impact. You will ensure the Council becomes a core MSP engine-systematically connecting senior client insight to concrete decisions on growth, end-to-end commercial system transformation (across marketing, sales, pricing, and customer experience), AI-led innovation, and ecosystem partnerships. This role is designed to expand in scope and influence as the Client Council & Innovation capability matures. Key activities and responsibilities Client Council formation & execution Own the vision, design, and evolution of the MSP Client Council(s) as a senior, decision-shaping platform Orchestrate a year-round engagement model (1:1 dialogues, small-group interactions, and targeted co-creation sessions), ensuring continuity beyond flagship moments Lead direct engagement with Council members to surface forward-looking priorities, risks, and unmet needs Client-led innovation, alliances & portfolio shaping Shape and activate co-creation opportunities with clients and ecosystem partners around priority problems Position the Council as a launchpad for joint innovation-connecting client needs, MSP IP, and alliance ecosystems into scalable, differentiated solutions Translate Client Council insights into clear implications and recommendations for MSP topic priorities, offer development, AI product roadmaps, and innovation investments Ensure a direct and measurable link between identified priorities and commercial outcomes Selectively translate Council insights into high-impact external narratives, while preserving confidentiality and exclusivity Strategic integration across MSP Serve as the central connector between Council insights, MSP practice leadership, strategic alliance partners, and account teams Ensure Client Council themes are embedded in MSP planning cycles and flagship moments Partner with CCOs and account leadership to activate insights across priority accounts Drive visible pull-through into accounts (e.g., new opportunities, deeper engagement, expanded mandates) Institutionalizing client signal Capture Council insights and distil recurring themes into clear, decision-ready implications for MSP leadership Build and maintain a shared source of truth on Council-driven priorities across MSP strategy, portfolio, and AI investment discussions Elevate Council input from anecdotal feedback to a structured, trusted input into MSP's growth, innovation, and investment decisions YOU'RE GOOD AT Successful candidates will be comfortable operating in a "start-up mode" within BCG, navigating multiple stakeholders, and balancing strategic perspective with hands-on execution. They thrive in ambiguity, adapt to evolving priorities, and proactively support team and project needs. In particular, you will demonstrate the ability to: Orchestrate complex agendas, align senior stakeholders, and drive execution in a distributed organization Manage and deliver projects efficiently, including hands-on work (e.g., slide development, structured communication, light analytics) Build trust and engage confidently with C-suite executives and senior BCG leaders in high-stakes, unstructured settings Connect immediate client needs with longer-term strategic and innovation implications What You'll Bring Education and Experience Bachelor's degree required; advanced degree preferred Prior experience at BCG strongly preferred (e.g., Project Leader, Consultant, Senior KT, or BST Manager) 8-10 years of relevant work experience (ideally in client-facing or innovation roles) Strong interest in marketing, sales, and pricing topics Other Skills Excellent command of English Strong work ethic; service-oriented, autonomous, and proactive Ability to multitask, prioritize, and operate effectively in a fast-paced, matrixed environment Strong written and verbal communication skills Strong problem-solving and analytical capabilities Ability to influence senior stakeholders; high credibility and strong interpersonal skills Collaborative team player with sound judgment and discretion Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Are you passionate about teaching and empowering individuals with the skills they need to succeed in the legal tech sector? At Nexian , we're more than just a technology consultancy - we're trusted partners helping professional services firms reimagine the way they work. From AI strategy and Microsoft solutions to our partnership with Actionstep, the leading SaaS practice management platform , we're driving a new era of modern, cloud-based operations for law firms across the UK The Role at a Glance: Legal Tech Technology Trainer UK Remote Competitive Salary Depending on Experience Plus Benefits: 5% pension contribution, flexible core hours Company Product / Service: Technology transformation & management consultancy for legal firms Your Skills: Technology training delivery (virtual & in-person). Legal practice management systems (PMS) (Actionstep a bonus). Microsoft 365 & Power Platform expertise. End-to-end training programme development About Us: Nexian is at the forefront of digital transformation, delivering innovative solutions that modernise operations across the professional services sector. Formerly known as Ilicomm, a UK-based managed service provider, Nexian has grown to include digital consultancy, AI strategy, business analysis, data governance, and Microsoft technology services. We're also proud partners of Actionstep, a global leading SaaS practice management platform that is transforming the legal software space. Actionstep allows law firms to replace outdated, hosted systems with a modern, cloud-based experience - making Nexian a central partner in their digital journey. We're a small, friendly team that's passionate about delivering excellent service. Our culture is collaborative, supportive, and grounded in the belief that when we take care of each other, we deliver better outcomes for our clients. No matter your seniority, you'll be hands-on and involved in making sure every client experience exceeds expectations. What You'll Be Doing: As a Trainer at Nexian, you will be responsible for delivering high-quality training programs that ensure clients and internal teams have the knowledge and skills to use our digital solutions effectively. This includes software tools like Actionstep, Microsoft 365, Power Platform, and other strategic tools in our tech stack. Your role will involve designing and delivering training content, evaluating learning outcomes, and providing ongoing support to learners as they integrate new systems into their daily workflows. You will collaborate closely with project managers, technical teams, and client services to tailor training solutions to specific needs, ensuring that both individuals and teams are fully equipped to succeed in their use of our technology. Key Responsibilities: • Design, develop, and deliver engaging and comprehensive training programs for clients and internal teams. • Create customised training content based on the client's needs and technology stack. • Conduct both virtual and in-person training sessions, webinars, and workshops. • Assess learner performance and provide feedback to ensure understanding and application of training material. • Work with the implementation team to ensure training is aligned with project milestones and deliverables. • Provide ongoing support and resources to learners after training sessions to reinforce new skills. • Stay updated on industry trends, new technology features, and training methodologies to continuously improve training programs. About You: • Previous experience as a trainer or educator, with a focus on technology solutions. • Experience working in a law firm or with legal software providers is highly desirable. • Familiarity with training methodologies and tools to assess learning outcomes. • Strong communication and presentation skills, with the ability to engage and inspire learners. • Expertise in creating and delivering customised training content for various audiences. • Familiarity with legal technology tools (e.g., PMS, Case Management, Microsoft 365, Power Platform) is a plus. • Passion for education and staying at the forefront of digital learning trends. • Strong interpersonal skills and the ability to tailor training to different learning styles. At Nexian, we're on a mission to reshape the legal sector through the power of technology. As a trusted partner to forward-thinking law firms, we don't just implement systems - we unlock potential. With Actionstep, the world's leading SaaS practice management platform, and our expertise in AI, Microsoft, and digital transformation, we're helping firms leave outdated processes behind and embrace a smarter, more connected future. If you're ready to take the lead in shaping how modern law firms embrace legal tech, this is your opportunity to make a real impact. Join Nexian and empower clients with the confidence, skills and systems they need to thrive in a cloud-first, AI-driven future. Apply today and be part of a team that's redefining legal technology training across the UK. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
May 08, 2026
Full time
Are you passionate about teaching and empowering individuals with the skills they need to succeed in the legal tech sector? At Nexian , we're more than just a technology consultancy - we're trusted partners helping professional services firms reimagine the way they work. From AI strategy and Microsoft solutions to our partnership with Actionstep, the leading SaaS practice management platform , we're driving a new era of modern, cloud-based operations for law firms across the UK The Role at a Glance: Legal Tech Technology Trainer UK Remote Competitive Salary Depending on Experience Plus Benefits: 5% pension contribution, flexible core hours Company Product / Service: Technology transformation & management consultancy for legal firms Your Skills: Technology training delivery (virtual & in-person). Legal practice management systems (PMS) (Actionstep a bonus). Microsoft 365 & Power Platform expertise. End-to-end training programme development About Us: Nexian is at the forefront of digital transformation, delivering innovative solutions that modernise operations across the professional services sector. Formerly known as Ilicomm, a UK-based managed service provider, Nexian has grown to include digital consultancy, AI strategy, business analysis, data governance, and Microsoft technology services. We're also proud partners of Actionstep, a global leading SaaS practice management platform that is transforming the legal software space. Actionstep allows law firms to replace outdated, hosted systems with a modern, cloud-based experience - making Nexian a central partner in their digital journey. We're a small, friendly team that's passionate about delivering excellent service. Our culture is collaborative, supportive, and grounded in the belief that when we take care of each other, we deliver better outcomes for our clients. No matter your seniority, you'll be hands-on and involved in making sure every client experience exceeds expectations. What You'll Be Doing: As a Trainer at Nexian, you will be responsible for delivering high-quality training programs that ensure clients and internal teams have the knowledge and skills to use our digital solutions effectively. This includes software tools like Actionstep, Microsoft 365, Power Platform, and other strategic tools in our tech stack. Your role will involve designing and delivering training content, evaluating learning outcomes, and providing ongoing support to learners as they integrate new systems into their daily workflows. You will collaborate closely with project managers, technical teams, and client services to tailor training solutions to specific needs, ensuring that both individuals and teams are fully equipped to succeed in their use of our technology. Key Responsibilities: • Design, develop, and deliver engaging and comprehensive training programs for clients and internal teams. • Create customised training content based on the client's needs and technology stack. • Conduct both virtual and in-person training sessions, webinars, and workshops. • Assess learner performance and provide feedback to ensure understanding and application of training material. • Work with the implementation team to ensure training is aligned with project milestones and deliverables. • Provide ongoing support and resources to learners after training sessions to reinforce new skills. • Stay updated on industry trends, new technology features, and training methodologies to continuously improve training programs. About You: • Previous experience as a trainer or educator, with a focus on technology solutions. • Experience working in a law firm or with legal software providers is highly desirable. • Familiarity with training methodologies and tools to assess learning outcomes. • Strong communication and presentation skills, with the ability to engage and inspire learners. • Expertise in creating and delivering customised training content for various audiences. • Familiarity with legal technology tools (e.g., PMS, Case Management, Microsoft 365, Power Platform) is a plus. • Passion for education and staying at the forefront of digital learning trends. • Strong interpersonal skills and the ability to tailor training to different learning styles. At Nexian, we're on a mission to reshape the legal sector through the power of technology. As a trusted partner to forward-thinking law firms, we don't just implement systems - we unlock potential. With Actionstep, the world's leading SaaS practice management platform, and our expertise in AI, Microsoft, and digital transformation, we're helping firms leave outdated processes behind and embrace a smarter, more connected future. If you're ready to take the lead in shaping how modern law firms embrace legal tech, this is your opportunity to make a real impact. Join Nexian and empower clients with the confidence, skills and systems they need to thrive in a cloud-first, AI-driven future. Apply today and be part of a team that's redefining legal technology training across the UK. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Locations : London Lisbon Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a Global Benefits Manager, you will support the delivery and continuous improvement of BCG's employee benefits programs across multiple regions. The role focuses on the operational, analytical, and coordination aspects of insured benefits, including health, life, disability, and business travel accident coverage. You will contribute to consistent, compliant, and employee-focused benefits solutions by working closely with the Global Benefits Centre of Expertise. You will partner with colleagues across HR, Finance, Procurement, and external vendors to support renewals, analyze benefits data, and improve processes. Your work will help ensure benefits programs remain competitive, well-governed, and aligned with BCG's broader people strategy. Support the ongoing management and periodic review of insured benefits programs across regions Conduct benefits benchmarking and cost analysis to inform plan design and renewal decisions Assist with the review of insurance contracts and plan documentation, focusing on value, risk, and clarity Coordinate with brokers and insurers during renewals, ensuring accurate data submission and analysis Analyze claims and utilization data to identify trends and support health and wellbeing initiatives Partner with regional and local HR and Finance teams on benefits administration, cost questions, and issue resolution Contribute analytical and operational input to global and regional benefits initiatives Support the use and optimization of the MyBenefits platform through testing, content updates, and feedback Identify opportunities to streamline processes and standardize benefits documentation across countries Help ensure alignment with global governance standards and local regulatory requirements What You'll Bring Six or more years of experience in benefits management, broking, or benefits consulting Working knowledge of insured employee benefits and insurance market practices Experience reviewing plan documents and working with brokers or insurers Strong analytical skills, including Excel-based analysis and PowerPoint presentations Comfort working in a global, matrixed environment with multiple stakeholders Exposure to digital benefits platforms and interest in technology-enabled solutions Additional language capability is a plus Who You'll Work With The Global Benefits COE team to support more senior COE team members, contribute insights and drive shared goals. Benefits brokers and vendors to coordinate plan updates and issue resolution. Global, regional, and local HR and Finance teams on implementation and problem-solving. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
May 08, 2026
Full time
Locations : London Lisbon Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a Global Benefits Manager, you will support the delivery and continuous improvement of BCG's employee benefits programs across multiple regions. The role focuses on the operational, analytical, and coordination aspects of insured benefits, including health, life, disability, and business travel accident coverage. You will contribute to consistent, compliant, and employee-focused benefits solutions by working closely with the Global Benefits Centre of Expertise. You will partner with colleagues across HR, Finance, Procurement, and external vendors to support renewals, analyze benefits data, and improve processes. Your work will help ensure benefits programs remain competitive, well-governed, and aligned with BCG's broader people strategy. Support the ongoing management and periodic review of insured benefits programs across regions Conduct benefits benchmarking and cost analysis to inform plan design and renewal decisions Assist with the review of insurance contracts and plan documentation, focusing on value, risk, and clarity Coordinate with brokers and insurers during renewals, ensuring accurate data submission and analysis Analyze claims and utilization data to identify trends and support health and wellbeing initiatives Partner with regional and local HR and Finance teams on benefits administration, cost questions, and issue resolution Contribute analytical and operational input to global and regional benefits initiatives Support the use and optimization of the MyBenefits platform through testing, content updates, and feedback Identify opportunities to streamline processes and standardize benefits documentation across countries Help ensure alignment with global governance standards and local regulatory requirements What You'll Bring Six or more years of experience in benefits management, broking, or benefits consulting Working knowledge of insured employee benefits and insurance market practices Experience reviewing plan documents and working with brokers or insurers Strong analytical skills, including Excel-based analysis and PowerPoint presentations Comfort working in a global, matrixed environment with multiple stakeholders Exposure to digital benefits platforms and interest in technology-enabled solutions Additional language capability is a plus Who You'll Work With The Global Benefits COE team to support more senior COE team members, contribute insights and drive shared goals. Benefits brokers and vendors to coordinate plan updates and issue resolution. Global, regional, and local HR and Finance teams on implementation and problem-solving. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Locations : London Lisbon Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a Global Benefits Manager, you will support the delivery and continuous improvement of BCG's employee benefits programs across multiple regions. The role focuses on the operational, analytical, and coordination aspects of insured benefits, including health, life, disability, and business travel accident coverage. You will contribute to consistent, compliant, and employee-focused benefits solutions by working closely with the Global Benefits Centre of Expertise. You will partner with colleagues across HR, Finance, Procurement, and external vendors to support renewals, analyze benefits data, and improve processes. Your work will help ensure benefits programs remain competitive, well-governed, and aligned with BCG's broader people strategy. Support the ongoing management and periodic review of insured benefits programs across regions Conduct benefits benchmarking and cost analysis to inform plan design and renewal decisions Assist with the review of insurance contracts and plan documentation, focusing on value, risk, and clarity Coordinate with brokers and insurers during renewals, ensuring accurate data submission and analysis Analyze claims and utilization data to identify trends and support health and wellbeing initiatives Partner with regional and local HR and Finance teams on benefits administration, cost questions, and issue resolution Contribute analytical and operational input to global and regional benefits initiatives Support the use and optimization of the MyBenefits platform through testing, content updates, and feedback Identify opportunities to streamline processes and standardize benefits documentation across countries Help ensure alignment with global governance standards and local regulatory requirements What You'll Bring Six or more years of experience in benefits management, broking, or benefits consulting Working knowledge of insured employee benefits and insurance market practices Experience reviewing plan documents and working with brokers or insurers Strong analytical skills, including Excel-based analysis and PowerPoint presentations Comfort working in a global, matrixed environment with multiple stakeholders Exposure to digital benefits platforms and interest in technology-enabled solutions Additional language capability is a plus Who You'll Work With The Global Benefits COE team to support more senior COE team members, contribute insights and drive shared goals. Benefits brokers and vendors to coordinate plan updates and issue resolution. Global, regional, and local HR and Finance teams on implementation and problem-solving. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
May 08, 2026
Full time
Locations : London Lisbon Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a Global Benefits Manager, you will support the delivery and continuous improvement of BCG's employee benefits programs across multiple regions. The role focuses on the operational, analytical, and coordination aspects of insured benefits, including health, life, disability, and business travel accident coverage. You will contribute to consistent, compliant, and employee-focused benefits solutions by working closely with the Global Benefits Centre of Expertise. You will partner with colleagues across HR, Finance, Procurement, and external vendors to support renewals, analyze benefits data, and improve processes. Your work will help ensure benefits programs remain competitive, well-governed, and aligned with BCG's broader people strategy. Support the ongoing management and periodic review of insured benefits programs across regions Conduct benefits benchmarking and cost analysis to inform plan design and renewal decisions Assist with the review of insurance contracts and plan documentation, focusing on value, risk, and clarity Coordinate with brokers and insurers during renewals, ensuring accurate data submission and analysis Analyze claims and utilization data to identify trends and support health and wellbeing initiatives Partner with regional and local HR and Finance teams on benefits administration, cost questions, and issue resolution Contribute analytical and operational input to global and regional benefits initiatives Support the use and optimization of the MyBenefits platform through testing, content updates, and feedback Identify opportunities to streamline processes and standardize benefits documentation across countries Help ensure alignment with global governance standards and local regulatory requirements What You'll Bring Six or more years of experience in benefits management, broking, or benefits consulting Working knowledge of insured employee benefits and insurance market practices Experience reviewing plan documents and working with brokers or insurers Strong analytical skills, including Excel-based analysis and PowerPoint presentations Comfort working in a global, matrixed environment with multiple stakeholders Exposure to digital benefits platforms and interest in technology-enabled solutions Additional language capability is a plus Who You'll Work With The Global Benefits COE team to support more senior COE team members, contribute insights and drive shared goals. Benefits brokers and vendors to coordinate plan updates and issue resolution. Global, regional, and local HR and Finance teams on implementation and problem-solving. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
C&C Search is currently recruiting for this new opportunity. Please read through and apply if it is applicable, please do not forget about our fantastic referral scheme! All about the company I would be working for! What they do: Ivestment Management Size of the business: Global The Role: Job Title: Assistant Director - HR Shared ServicesSalary: up to £110,000 DOELocation: London - Hybrid working This is a senior HR operations leadership role responsible for driving global HR service delivery across the UK, US, and additional regions. The Assistant Director will oversee a small team split between London and the US and report directly to the HR Operations Director. They will act as a hands-on team leader while also shaping strategy, governance, and continuous improvement for HR Shared Services. The role is ideal for someone who has operated in HR shared services leadership, understands knowledge management, and is comfortable influencing across global HR, COEs, and technology teams. Core Responsibilities Grounded in the job description, the role includes: Operational leadership of global HR Shared Services , ensuring consistent service delivery, SLA adherence, and a strong employee/manager experience across regions. Performance management using data to track volume, cycle time, backlog, and customer satisfaction, driving continuous improvement. Escalation leadership for complex service issues, coordinating with COEs and regional HR. Ownership of the global HR Knowledge Hub , including governance, content standards, taxonomy, lifecycle management, and audit practices. " Driving knowledge governance and content accuracy , ensuring global consistency while accommodating local regulatory needs. Integration of knowledge into HR systems such as ServiceNow HRSD, case management, and virtual agent workflows. Continuous improvement and process standardisation , reducing repeat inquiries and improving self-service adoption. The Assistant Director will act as a team leader , providing coaching, oversight, and operational direction across London and US-based team members. Candidate Profile Targeting candidates in the £75-110K London market , we should look for: 8+ years HR experience with at least 3 years in HR shared services or HR operations leadership Strong background in knowledge management , governance, and digital self-service Experience with ServiceNow HRSD or similar platforms Comfortable operating in global or multi-regional environments Ability to balance strategic thinking with hands-on operational leadership Ideal Fit This role suits someone who: Has led HR service delivery in a shared services model Enjoys building structure, governance, and scalable processes Is confident influencing COEs, regional HR, and technology partners Can lead a small team while also driving global initiatives Thrives in a data-driven, continuous-improvement environment
May 08, 2026
Full time
C&C Search is currently recruiting for this new opportunity. Please read through and apply if it is applicable, please do not forget about our fantastic referral scheme! All about the company I would be working for! What they do: Ivestment Management Size of the business: Global The Role: Job Title: Assistant Director - HR Shared ServicesSalary: up to £110,000 DOELocation: London - Hybrid working This is a senior HR operations leadership role responsible for driving global HR service delivery across the UK, US, and additional regions. The Assistant Director will oversee a small team split between London and the US and report directly to the HR Operations Director. They will act as a hands-on team leader while also shaping strategy, governance, and continuous improvement for HR Shared Services. The role is ideal for someone who has operated in HR shared services leadership, understands knowledge management, and is comfortable influencing across global HR, COEs, and technology teams. Core Responsibilities Grounded in the job description, the role includes: Operational leadership of global HR Shared Services , ensuring consistent service delivery, SLA adherence, and a strong employee/manager experience across regions. Performance management using data to track volume, cycle time, backlog, and customer satisfaction, driving continuous improvement. Escalation leadership for complex service issues, coordinating with COEs and regional HR. Ownership of the global HR Knowledge Hub , including governance, content standards, taxonomy, lifecycle management, and audit practices. " Driving knowledge governance and content accuracy , ensuring global consistency while accommodating local regulatory needs. Integration of knowledge into HR systems such as ServiceNow HRSD, case management, and virtual agent workflows. Continuous improvement and process standardisation , reducing repeat inquiries and improving self-service adoption. The Assistant Director will act as a team leader , providing coaching, oversight, and operational direction across London and US-based team members. Candidate Profile Targeting candidates in the £75-110K London market , we should look for: 8+ years HR experience with at least 3 years in HR shared services or HR operations leadership Strong background in knowledge management , governance, and digital self-service Experience with ServiceNow HRSD or similar platforms Comfortable operating in global or multi-regional environments Ability to balance strategic thinking with hands-on operational leadership Ideal Fit This role suits someone who: Has led HR service delivery in a shared services model Enjoys building structure, governance, and scalable processes Is confident influencing COEs, regional HR, and technology partners Can lead a small team while also driving global initiatives Thrives in a data-driven, continuous-improvement environment
Pricing Manager page is loaded Pricing Managerlocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: RHowden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries.People join Howden for many different reasons, but they stay for the same one: our culture. It's what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities - work / life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden. Personal Lines Pricing Manager Reporting to: Personal Lines Pricing & Analytics Director Contract: Full time Hybrid working About DUAL UK Personal Lines DUAL UK Personal Lines is the specialist motor and home underwriting business within DUAL Group, operating through the KGM, Eridge and Aurum brands in motor, and the Magenta brand in non-standard home insurance. With over 60-years of heritage, our business now writes over £300m GWP annually, across a broad portfolio of specialist consumer and commercial motor and home products.Our business has achieved steady growth in recent years by combining fast, friendly and flexible service with deep underwriting expertise and strong distribution relationships. This approach has been recognised via recent industry awards, including both the UK Broker Choice and Insurance Times MGA of the Year and a five-star rating in the Insurance Times Broker survey for 4 years in a row. The Opportunity We are now seeking a Personal Lines Pricing Manager to join our business. This is a newly-created role, which will sit within a newly-created Pricing & Analytics team. The team brings together existing pricing activity from across the business to create a focused centre of excellence. With significantly increased investment into Pricing & Analytics, the new team will be at the heart of enabling of our continued business success over coming years. Role purpose The Personal Lines Pricing Manager is a senior technical pricing role responsible for the design, deployment and ongoing optimisation of pricing strategies within DUAL UK's Personal Lines portfolio. The role is hands-on and commercially embedded, working closely with Underwriting, DUAL Actuarial (reserving) and Claims colleagues to ensure pricing strategy and execution is competitive, compliant, aligned to commercial objectives and tuned to the diverse needs of the specialist product lines within our portfolio. Key responsibilities Pricing strategy & execution + Develop and optimise pricing strategies for Personal Lines products, with a primary focus on Motor lines + Translate underwriting appetite and portfolio objectives into effective pricing actions + Contribute across the end-to-end pricing lifecycle from analysis to deployment and monitoring + Balance risk, profitability, competitiveness and growth objectives Pricing models & tools + Design, enhance and maintain pricing models and rating structures + Calibrate rating factors in response to experience and market movement + Support development of pricing tools, automation and MI + Contribute to advancing pricing capability over time Performance monitoring & insight + Develop and maintain pricing MI and rate monitoring + Analyse pricing performance by product, segment and channel + Contribute to business planning and portfolio reviews Stakeholder partnership + Act as key pricing contact for Underwriting teams + Provide expert pricing input and constructive challenge + Collaborate with Actuarial (reserving), Claims, Operations and Technology as needed + Communicate recommendations clearly to senior stakeholders Governance & compliance + Ensure pricing complies with regulatory and internal governance standards + Support pricing governance forums and audits + Maintain strong documentation and change control Candidate requirements Strong experience in UK Personal Lines pricing + Motor experience is essential + Experience of specialist motor lines is an advantage + Additional home pricing experience is an advantage. Proven hands-on capability in pricing model development and rate optimisation Excellent numerical and analytical skills, and commercial mindset Strong interpersonal, stakeholder management and communication / presentation skills with the ability to influence cross-functional teams and senior stakeholders Familiarity with range of pricing tools such from Radar/Emblem to R, Python and Excel Degree-level qualification in a numerate discipline Evidence of ability and appetite to succeed in a fast-paced, rapidly evolving growth business.A career that you define. At Howden, we value diversity - there is no one Howden type. Instead, we're looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours or hybrid working .If you're excited by this role but have some doubts about whether it's the right fit for you, send us your application - if your profile fits the role's criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.Permanent
May 08, 2026
Full time
Pricing Manager page is loaded Pricing Managerlocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: RHowden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries.People join Howden for many different reasons, but they stay for the same one: our culture. It's what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities - work / life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden. Personal Lines Pricing Manager Reporting to: Personal Lines Pricing & Analytics Director Contract: Full time Hybrid working About DUAL UK Personal Lines DUAL UK Personal Lines is the specialist motor and home underwriting business within DUAL Group, operating through the KGM, Eridge and Aurum brands in motor, and the Magenta brand in non-standard home insurance. With over 60-years of heritage, our business now writes over £300m GWP annually, across a broad portfolio of specialist consumer and commercial motor and home products.Our business has achieved steady growth in recent years by combining fast, friendly and flexible service with deep underwriting expertise and strong distribution relationships. This approach has been recognised via recent industry awards, including both the UK Broker Choice and Insurance Times MGA of the Year and a five-star rating in the Insurance Times Broker survey for 4 years in a row. The Opportunity We are now seeking a Personal Lines Pricing Manager to join our business. This is a newly-created role, which will sit within a newly-created Pricing & Analytics team. The team brings together existing pricing activity from across the business to create a focused centre of excellence. With significantly increased investment into Pricing & Analytics, the new team will be at the heart of enabling of our continued business success over coming years. Role purpose The Personal Lines Pricing Manager is a senior technical pricing role responsible for the design, deployment and ongoing optimisation of pricing strategies within DUAL UK's Personal Lines portfolio. The role is hands-on and commercially embedded, working closely with Underwriting, DUAL Actuarial (reserving) and Claims colleagues to ensure pricing strategy and execution is competitive, compliant, aligned to commercial objectives and tuned to the diverse needs of the specialist product lines within our portfolio. Key responsibilities Pricing strategy & execution + Develop and optimise pricing strategies for Personal Lines products, with a primary focus on Motor lines + Translate underwriting appetite and portfolio objectives into effective pricing actions + Contribute across the end-to-end pricing lifecycle from analysis to deployment and monitoring + Balance risk, profitability, competitiveness and growth objectives Pricing models & tools + Design, enhance and maintain pricing models and rating structures + Calibrate rating factors in response to experience and market movement + Support development of pricing tools, automation and MI + Contribute to advancing pricing capability over time Performance monitoring & insight + Develop and maintain pricing MI and rate monitoring + Analyse pricing performance by product, segment and channel + Contribute to business planning and portfolio reviews Stakeholder partnership + Act as key pricing contact for Underwriting teams + Provide expert pricing input and constructive challenge + Collaborate with Actuarial (reserving), Claims, Operations and Technology as needed + Communicate recommendations clearly to senior stakeholders Governance & compliance + Ensure pricing complies with regulatory and internal governance standards + Support pricing governance forums and audits + Maintain strong documentation and change control Candidate requirements Strong experience in UK Personal Lines pricing + Motor experience is essential + Experience of specialist motor lines is an advantage + Additional home pricing experience is an advantage. Proven hands-on capability in pricing model development and rate optimisation Excellent numerical and analytical skills, and commercial mindset Strong interpersonal, stakeholder management and communication / presentation skills with the ability to influence cross-functional teams and senior stakeholders Familiarity with range of pricing tools such from Radar/Emblem to R, Python and Excel Degree-level qualification in a numerate discipline Evidence of ability and appetite to succeed in a fast-paced, rapidly evolving growth business.A career that you define. At Howden, we value diversity - there is no one Howden type. Instead, we're looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours or hybrid working .If you're excited by this role but have some doubts about whether it's the right fit for you, send us your application - if your profile fits the role's criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.Permanent
Locations : Madrid London Frankfurt Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a Senior Manager - BCG Vantage on our Topic Activation path within BCG's Risk & Compliance (R&C) Practice Area (PA), you will deliver against client and commercial priorities for Credit Risk Management ('Topic'). Part of the role is acting in a consulting capacity to case teams and the remainder managing assets, IP, tools and team processes. You will grow and deploy a team of experts to directly support client case work, content development and business build initiatives. You will drive the Intellectual Property (IP)/content agenda for your topic, including the building of technical tools, with support from internal information technology colleagues. You will be responsible for the team's performance across all key performance indicators (case billability, quality, content creation, etc.). The R&C PA helps clients to manage key risks strategically, to advance organizational resilience and establish a profound risk culture, by defining and transforming R&C operating models. We cover a diverse set of topics across financial and non-financial risks and assist in enabling clients' strategy through technical enablement with the help of our deep expertise in risk modelling, analytics and digitization. As a Senior Manager - BCG Vantage, you will engage with case teams & clients based on your individual expertise and demonstrate differentiated impact and value-add to BCG clients and case teams. As a Credit Risk Management expert, you will be familiar with risks that can impact upon Credit Risk Management. Provision of credit is a key driver of economic growth and supports individuals and companies to achieve their goals. We support clients with their most complex credit risk management challenges. Our expertise covers strategy, process and methodology development for the most sophisticated banks and Financial Technology lenders. A typical case involves supporting a client optimize their credit process to improve customer experience, reduce costs and improve the quality of credit decisions. This means we deliver to clients advanced analytics, technology and operations support. You will be experienced in organisational risk management processes, including risk assessment methodologies, risk appetite and risk tolerance setting, Compliance monitoring, Issues Management, Corrective Action Plans, Controls design / testing and Key Risk Indicators. You will be technologically savvy, able to interface easily with technical teams and be familiar and inquisitive with all things Artificial Intelligence (AI) as it relates to risk management, including the build and use of AI tools in second line of defence functions and also the risk management of AI. Familiarity using risk management technical tools ('risk tech' and 'reg tech') is desirable. Previous experience supporting heavily regulated corporates through a period of regulatory scrutiny or transformation would also be valuable. YOU'RE GOOD AT Leading problem solving and solutioning for clients and driving towards pragmatic solutions tailored to the business context Leading development and commercialization of knowledge and assets e.g. tools, including non-financial risk management frameworks, target operating models, and cost optimisation scenarios Engaging and communicating with senior stakeholders, demonstrating expert presence and credibility Leading projects in a highly effective manner, mobilizing the team to deliver on business priorities and commercial impact Acting as a highly effective coach and mentor, guiding team members to achieve goals efficiently and effectively an ambassador for the team and role model for team members Working in an ever changing and complex environment, and comfortable with ambiguity and navigating a fast-paced environment Staying current in your topic and forward thinking with regards to market trends Working autonomously, understanding nuances and hierarchies in the operating environment Innovating, ideating and taking a proactive approach; applying yourself to the task at hand, even if the task is not necessarily a direct responsibility of the role - a great team player What You'll Bring Bachelor's degree (or equivalent) required 5+ years consulting experience in Banking / Finance; candidates with consulting experience preferred In lieu of consulting experience, 7+ years minimum industry experience required; 10-12+ years of industry experience strongly preferred in Banking / Finance Tenures of at least 2 years in a second line function (ideally Credit Risk modelling) or a 1.5 Line function ('in business risk and controls') focused on Credit Risk processes. Risk management experience in a number of corporate entities Experienced in design, development and implementing credit risk models (Probability of Default (PD), Exposure at Default (EAD), Loss Given Default (LGD), scorecards, stress testing) and credit portfolio assessment Experience in preparing documentation and reports for senior management, auditors, and regulators Awareness and some experience using Artificial Intelligence in Credit Risk management Fluency in English and local language required Exceptional attention to detail. You ensure superior quality work output of yourself and others. You build trust and establish a reputation for thoroughness and integrity. You deliver strong people leadership, to provide a best-in-class team experience Outstanding interpersonal and communication skills to interact with, and manage internal and external stakeholders, while working in a global collaborative team environment Solid commercial acumen Who You'll Work With As a Senior Manager - BCG Vantage on our Topic Activation path, you will collaborate with global topic leads and colleagues across BCG to bring expertise and capabilities to the service of our internal and external clients. Our team is made up of a diverse pool of BCG Vantage positions that allow us to pursue exciting, innovative BCG Vantage careers. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
May 08, 2026
Full time
Locations : Madrid London Frankfurt Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a Senior Manager - BCG Vantage on our Topic Activation path within BCG's Risk & Compliance (R&C) Practice Area (PA), you will deliver against client and commercial priorities for Credit Risk Management ('Topic'). Part of the role is acting in a consulting capacity to case teams and the remainder managing assets, IP, tools and team processes. You will grow and deploy a team of experts to directly support client case work, content development and business build initiatives. You will drive the Intellectual Property (IP)/content agenda for your topic, including the building of technical tools, with support from internal information technology colleagues. You will be responsible for the team's performance across all key performance indicators (case billability, quality, content creation, etc.). The R&C PA helps clients to manage key risks strategically, to advance organizational resilience and establish a profound risk culture, by defining and transforming R&C operating models. We cover a diverse set of topics across financial and non-financial risks and assist in enabling clients' strategy through technical enablement with the help of our deep expertise in risk modelling, analytics and digitization. As a Senior Manager - BCG Vantage, you will engage with case teams & clients based on your individual expertise and demonstrate differentiated impact and value-add to BCG clients and case teams. As a Credit Risk Management expert, you will be familiar with risks that can impact upon Credit Risk Management. Provision of credit is a key driver of economic growth and supports individuals and companies to achieve their goals. We support clients with their most complex credit risk management challenges. Our expertise covers strategy, process and methodology development for the most sophisticated banks and Financial Technology lenders. A typical case involves supporting a client optimize their credit process to improve customer experience, reduce costs and improve the quality of credit decisions. This means we deliver to clients advanced analytics, technology and operations support. You will be experienced in organisational risk management processes, including risk assessment methodologies, risk appetite and risk tolerance setting, Compliance monitoring, Issues Management, Corrective Action Plans, Controls design / testing and Key Risk Indicators. You will be technologically savvy, able to interface easily with technical teams and be familiar and inquisitive with all things Artificial Intelligence (AI) as it relates to risk management, including the build and use of AI tools in second line of defence functions and also the risk management of AI. Familiarity using risk management technical tools ('risk tech' and 'reg tech') is desirable. Previous experience supporting heavily regulated corporates through a period of regulatory scrutiny or transformation would also be valuable. YOU'RE GOOD AT Leading problem solving and solutioning for clients and driving towards pragmatic solutions tailored to the business context Leading development and commercialization of knowledge and assets e.g. tools, including non-financial risk management frameworks, target operating models, and cost optimisation scenarios Engaging and communicating with senior stakeholders, demonstrating expert presence and credibility Leading projects in a highly effective manner, mobilizing the team to deliver on business priorities and commercial impact Acting as a highly effective coach and mentor, guiding team members to achieve goals efficiently and effectively an ambassador for the team and role model for team members Working in an ever changing and complex environment, and comfortable with ambiguity and navigating a fast-paced environment Staying current in your topic and forward thinking with regards to market trends Working autonomously, understanding nuances and hierarchies in the operating environment Innovating, ideating and taking a proactive approach; applying yourself to the task at hand, even if the task is not necessarily a direct responsibility of the role - a great team player What You'll Bring Bachelor's degree (or equivalent) required 5+ years consulting experience in Banking / Finance; candidates with consulting experience preferred In lieu of consulting experience, 7+ years minimum industry experience required; 10-12+ years of industry experience strongly preferred in Banking / Finance Tenures of at least 2 years in a second line function (ideally Credit Risk modelling) or a 1.5 Line function ('in business risk and controls') focused on Credit Risk processes. Risk management experience in a number of corporate entities Experienced in design, development and implementing credit risk models (Probability of Default (PD), Exposure at Default (EAD), Loss Given Default (LGD), scorecards, stress testing) and credit portfolio assessment Experience in preparing documentation and reports for senior management, auditors, and regulators Awareness and some experience using Artificial Intelligence in Credit Risk management Fluency in English and local language required Exceptional attention to detail. You ensure superior quality work output of yourself and others. You build trust and establish a reputation for thoroughness and integrity. You deliver strong people leadership, to provide a best-in-class team experience Outstanding interpersonal and communication skills to interact with, and manage internal and external stakeholders, while working in a global collaborative team environment Solid commercial acumen Who You'll Work With As a Senior Manager - BCG Vantage on our Topic Activation path, you will collaborate with global topic leads and colleagues across BCG to bring expertise and capabilities to the service of our internal and external clients. Our team is made up of a diverse pool of BCG Vantage positions that allow us to pursue exciting, innovative BCG Vantage careers. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a Senior Manager - BCG Vantage on our Topic Activation path within BCG's Global Advantage Practice Area, you will deliver against the client and commercial priorities for the Economic Advantage of Nations (EAN) and Geopolitics, Trade & Investment (GTI) businesses. You will grow and deploy a team of Sector/Topic experts to support case work, asset development and business build initiatives. You will drive the agenda for assets (e.g., IP, products and tools - many GenAI-enabled), with support from the team, and lead execution of Tier One and asset development projects. You will be responsible for team's performance across all KPIs (case billability, quality, asset creation, etc.). Additionally, as a Senior Manager - BCG Vantage, you will engage with case teams & clients based on your individual expertise and demonstrate differentiated impact and value-add to BCG clients and case teams. Global Advantage (GA) translates deep topic expertise across geopolitics, trade, investment, and economic development into scalable, commercially relevant products that help case teams and clients make faster, sharper decisions. Within GA, Economic Advantage of Nations (EAN) focuses on helping countries attract Foreign Direct Investments (FDI) and increase their economic growth through several levers: Development of Economic Clusters (SEZs, Innovation hubs and Industrial Parks), talent attraction, SME support, etc. We work with public and private sector players to find Innovative solutions to sustainable FDI attraction and economic development. Geopolitics, Trade & Investment (GTI) focuses on helping public- and private-sector clients navigate geopolitical, trade, and policy-driven disruptions and opportunities. We support clients in understanding and managing the impact of trade policies, tariffs, sanctions, industrial policy, and geopolitical risk on strategy, operations, and investment decisions. GTI works across issues such as supply chain resilience and reconfiguration, market access, strategic sectors, climate- and trade-related regulation, and cross-border investment. We partner with clients to design robust, future-proof strategies in an increasingly fragmented and politicized global economy. Examples of GA assets you may work on (not limited to this list): AI-powered agents that help clients make better decisions in complex business situations Simulation and modeling tools that allow companies to test different scenarios and understand potential impacts Platforms that assess business performance and resilience, and identify improvement opportunities Additional Global Advantage data and analytics tools, with priorities set by Global Advantage leadership YOU'RE GOOD AT Leading problem solving and solutioning for clients and driving towards pragmatic solutions tailored to the business context Leading development and commercialization of expertise and assets (e.g., Global Advantage materials, products, and tools the in Economic Advantage of Nations and Geopolitics, Trade & Investment topic areas) Engaging and communicating with senior stakeholders, demonstrating expert presence and credibility Leading projects in a highly effective manner, mobilizing team to deliver on business priorities and commercial impact Acting as a highly effective coach and mentor, guiding team members to achieve goals efficiently and effectively Working in an ever changing and complex environment, and comfortable with ambiguity and navigating a fast-paced environment What You'll Bring 5+ years consulting experience relevant to Economic Advantage of Nations and Geopolitics, Trade & Investment required; candidates with consulting experience preferred In lieu of consulting experience, 7+ years minimum industry experience required; 10-12+ years of industry experience strongly preferred Bachelor's Degree required (advanced degree preferred) Specialization in relevant Economic Advantage of Nations and Geopolitics, Trade & Investment topics Fluency in English Outstanding interpersonal and communication skills to interact with and manage internal and external stakeholder while working in a global collaborative team environment Who You'll Work With As a Senior Manager - BCG Vantage on our Topic Activation path, you will collaborate with global topic leads and colleagues across BCG to bring expertise and capabilities to the service of our internal and external clients. Our team is made up of a diverse pool of BCG Vantage positions that allow us to pursue exciting, innovative BCG Vantage careers. Additional info BCG Vantage is a powerhouse of expertise, seamlessly embedded within Practice Areas and markets to drive extraordinary impact. It equips BCG case teams and clients with cutting-edge expertise, proprietary assets, actionable data, and transformative insights that empower our case teams and enable our clients to achieve their aspirations. With global experts across 20 Practices, covering more than 100 topics, sectors and offers, plus four focused geographic markets, BCG Vantage delivers unparalleled depth and breadth of insight & expertise. BCG Vantage consists of three career paths, each playing a crucial role in delivering value to clients, case teams and practice teams. Client Focus (Embedded Expertise) Integrates into client-facing teams to deliver direct client impact through expertise, know-how, and proprietary tools and assets Topic Activation (Domain Expertise with Proprietary Tool & Data Solutions) Combines deep domain insights with our know-how and proprietary assets to address targeted challenges directly with clients and project teams; co-creates insights on industry trends and functional topics, proprietary data and tools, and teams to codify IP that all enables BCG to deliver excellent business value with its clients Research (Practice Topic and Domain-Aligned Research and Insights) Delivers actionable research and insights tailored to the client project's needs; works with qualitative and quantitative data, conducts research and provides synthesized results from sources including commercial data, public and open source, company and industry research, macro-economic, commodities and trade data. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
May 08, 2026
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a Senior Manager - BCG Vantage on our Topic Activation path within BCG's Global Advantage Practice Area, you will deliver against the client and commercial priorities for the Economic Advantage of Nations (EAN) and Geopolitics, Trade & Investment (GTI) businesses. You will grow and deploy a team of Sector/Topic experts to support case work, asset development and business build initiatives. You will drive the agenda for assets (e.g., IP, products and tools - many GenAI-enabled), with support from the team, and lead execution of Tier One and asset development projects. You will be responsible for team's performance across all KPIs (case billability, quality, asset creation, etc.). Additionally, as a Senior Manager - BCG Vantage, you will engage with case teams & clients based on your individual expertise and demonstrate differentiated impact and value-add to BCG clients and case teams. Global Advantage (GA) translates deep topic expertise across geopolitics, trade, investment, and economic development into scalable, commercially relevant products that help case teams and clients make faster, sharper decisions. Within GA, Economic Advantage of Nations (EAN) focuses on helping countries attract Foreign Direct Investments (FDI) and increase their economic growth through several levers: Development of Economic Clusters (SEZs, Innovation hubs and Industrial Parks), talent attraction, SME support, etc. We work with public and private sector players to find Innovative solutions to sustainable FDI attraction and economic development. Geopolitics, Trade & Investment (GTI) focuses on helping public- and private-sector clients navigate geopolitical, trade, and policy-driven disruptions and opportunities. We support clients in understanding and managing the impact of trade policies, tariffs, sanctions, industrial policy, and geopolitical risk on strategy, operations, and investment decisions. GTI works across issues such as supply chain resilience and reconfiguration, market access, strategic sectors, climate- and trade-related regulation, and cross-border investment. We partner with clients to design robust, future-proof strategies in an increasingly fragmented and politicized global economy. Examples of GA assets you may work on (not limited to this list): AI-powered agents that help clients make better decisions in complex business situations Simulation and modeling tools that allow companies to test different scenarios and understand potential impacts Platforms that assess business performance and resilience, and identify improvement opportunities Additional Global Advantage data and analytics tools, with priorities set by Global Advantage leadership YOU'RE GOOD AT Leading problem solving and solutioning for clients and driving towards pragmatic solutions tailored to the business context Leading development and commercialization of expertise and assets (e.g., Global Advantage materials, products, and tools the in Economic Advantage of Nations and Geopolitics, Trade & Investment topic areas) Engaging and communicating with senior stakeholders, demonstrating expert presence and credibility Leading projects in a highly effective manner, mobilizing team to deliver on business priorities and commercial impact Acting as a highly effective coach and mentor, guiding team members to achieve goals efficiently and effectively Working in an ever changing and complex environment, and comfortable with ambiguity and navigating a fast-paced environment What You'll Bring 5+ years consulting experience relevant to Economic Advantage of Nations and Geopolitics, Trade & Investment required; candidates with consulting experience preferred In lieu of consulting experience, 7+ years minimum industry experience required; 10-12+ years of industry experience strongly preferred Bachelor's Degree required (advanced degree preferred) Specialization in relevant Economic Advantage of Nations and Geopolitics, Trade & Investment topics Fluency in English Outstanding interpersonal and communication skills to interact with and manage internal and external stakeholder while working in a global collaborative team environment Who You'll Work With As a Senior Manager - BCG Vantage on our Topic Activation path, you will collaborate with global topic leads and colleagues across BCG to bring expertise and capabilities to the service of our internal and external clients. Our team is made up of a diverse pool of BCG Vantage positions that allow us to pursue exciting, innovative BCG Vantage careers. Additional info BCG Vantage is a powerhouse of expertise, seamlessly embedded within Practice Areas and markets to drive extraordinary impact. It equips BCG case teams and clients with cutting-edge expertise, proprietary assets, actionable data, and transformative insights that empower our case teams and enable our clients to achieve their aspirations. With global experts across 20 Practices, covering more than 100 topics, sectors and offers, plus four focused geographic markets, BCG Vantage delivers unparalleled depth and breadth of insight & expertise. BCG Vantage consists of three career paths, each playing a crucial role in delivering value to clients, case teams and practice teams. Client Focus (Embedded Expertise) Integrates into client-facing teams to deliver direct client impact through expertise, know-how, and proprietary tools and assets Topic Activation (Domain Expertise with Proprietary Tool & Data Solutions) Combines deep domain insights with our know-how and proprietary assets to address targeted challenges directly with clients and project teams; co-creates insights on industry trends and functional topics, proprietary data and tools, and teams to codify IP that all enables BCG to deliver excellent business value with its clients Research (Practice Topic and Domain-Aligned Research and Insights) Delivers actionable research and insights tailored to the client project's needs; works with qualitative and quantitative data, conducts research and provides synthesized results from sources including commercial data, public and open source, company and industry research, macro-economic, commodities and trade data. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Locations : Madrid London Frankfurt Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a Senior Manager - BCG Vantage on our Topic Activation path within BCG's Risk & Compliance (R&C) Practice Area (PA), you will deliver against client and commercial priorities for Credit Risk Management ('Topic'). Part of the role is acting in a consulting capacity to case teams and the remainder managing assets, IP, tools and team processes. You will grow and deploy a team of experts to directly support client case work, content development and business build initiatives. You will drive the Intellectual Property (IP)/content agenda for your topic, including the building of technical tools, with support from internal information technology colleagues. You will be responsible for the team's performance across all key performance indicators (case billability, quality, content creation, etc.). The R&C PA helps clients to manage key risks strategically, to advance organizational resilience and establish a profound risk culture, by defining and transforming R&C operating models. We cover a diverse set of topics across financial and non-financial risks and assist in enabling clients' strategy through technical enablement with the help of our deep expertise in risk modelling, analytics and digitization. As a Senior Manager - BCG Vantage, you will engage with case teams & clients based on your individual expertise and demonstrate differentiated impact and value-add to BCG clients and case teams. As a Credit Risk Management expert, you will be familiar with risks that can impact upon Credit Risk Management. Provision of credit is a key driver of economic growth and supports individuals and companies to achieve their goals. We support clients with their most complex credit risk management challenges. Our expertise covers strategy, process and methodology development for the most sophisticated banks and Financial Technology lenders. A typical case involves supporting a client optimize their credit process to improve customer experience, reduce costs and improve the quality of credit decisions. This means we deliver to clients advanced analytics, technology and operations support. You will be experienced in organisational risk management processes, including risk assessment methodologies, risk appetite and risk tolerance setting, Compliance monitoring, Issues Management, Corrective Action Plans, Controls design / testing and Key Risk Indicators. You will be technologically savvy, able to interface easily with technical teams and be familiar and inquisitive with all things Artificial Intelligence (AI) as it relates to risk management, including the build and use of AI tools in second line of defence functions and also the risk management of AI. Familiarity using risk management technical tools ('risk tech' and 'reg tech') is desirable. Previous experience supporting heavily regulated corporates through a period of regulatory scrutiny or transformation would also be valuable. YOU'RE GOOD AT Leading problem solving and solutioning for clients and driving towards pragmatic solutions tailored to the business context Leading development and commercialization of knowledge and assets e.g. tools, including non-financial risk management frameworks, target operating models, and cost optimisation scenarios Engaging and communicating with senior stakeholders, demonstrating expert presence and credibility Leading projects in a highly effective manner, mobilizing the team to deliver on business priorities and commercial impact Acting as a highly effective coach and mentor, guiding team members to achieve goals efficiently and effectively an ambassador for the team and role model for team members Working in an ever changing and complex environment, and comfortable with ambiguity and navigating a fast-paced environment Staying current in your topic and forward thinking with regards to market trends Working autonomously, understanding nuances and hierarchies in the operating environment Innovating, ideating and taking a proactive approach; applying yourself to the task at hand, even if the task is not necessarily a direct responsibility of the role - a great team player What You'll Bring Bachelor's degree (or equivalent) required 5+ years consulting experience in Banking / Finance; candidates with consulting experience preferred In lieu of consulting experience, 7+ years minimum industry experience required; 10-12+ years of industry experience strongly preferred in Banking / Finance Tenures of at least 2 years in a second line function (ideally Credit Risk modelling) or a 1.5 Line function ('in business risk and controls') focused on Credit Risk processes. Risk management experience in a number of corporate entities Experienced in design, development and implementing credit risk models (Probability of Default (PD), Exposure at Default (EAD), Loss Given Default (LGD), scorecards, stress testing) and credit portfolio assessment Experience in preparing documentation and reports for senior management, auditors, and regulators Awareness and some experience using Artificial Intelligence in Credit Risk management Fluency in English and local language required Exceptional attention to detail. You ensure superior quality work output of yourself and others. You build trust and establish a reputation for thoroughness and integrity. You deliver strong people leadership, to provide a best-in-class team experience Outstanding interpersonal and communication skills to interact with, and manage internal and external stakeholders, while working in a global collaborative team environment Solid commercial acumen Who You'll Work With As a Senior Manager - BCG Vantage on our Topic Activation path, you will collaborate with global topic leads and colleagues across BCG to bring expertise and capabilities to the service of our internal and external clients. Our team is made up of a diverse pool of BCG Vantage positions that allow us to pursue exciting, innovative BCG Vantage careers. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
May 08, 2026
Full time
Locations : Madrid London Frankfurt Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a Senior Manager - BCG Vantage on our Topic Activation path within BCG's Risk & Compliance (R&C) Practice Area (PA), you will deliver against client and commercial priorities for Credit Risk Management ('Topic'). Part of the role is acting in a consulting capacity to case teams and the remainder managing assets, IP, tools and team processes. You will grow and deploy a team of experts to directly support client case work, content development and business build initiatives. You will drive the Intellectual Property (IP)/content agenda for your topic, including the building of technical tools, with support from internal information technology colleagues. You will be responsible for the team's performance across all key performance indicators (case billability, quality, content creation, etc.). The R&C PA helps clients to manage key risks strategically, to advance organizational resilience and establish a profound risk culture, by defining and transforming R&C operating models. We cover a diverse set of topics across financial and non-financial risks and assist in enabling clients' strategy through technical enablement with the help of our deep expertise in risk modelling, analytics and digitization. As a Senior Manager - BCG Vantage, you will engage with case teams & clients based on your individual expertise and demonstrate differentiated impact and value-add to BCG clients and case teams. As a Credit Risk Management expert, you will be familiar with risks that can impact upon Credit Risk Management. Provision of credit is a key driver of economic growth and supports individuals and companies to achieve their goals. We support clients with their most complex credit risk management challenges. Our expertise covers strategy, process and methodology development for the most sophisticated banks and Financial Technology lenders. A typical case involves supporting a client optimize their credit process to improve customer experience, reduce costs and improve the quality of credit decisions. This means we deliver to clients advanced analytics, technology and operations support. You will be experienced in organisational risk management processes, including risk assessment methodologies, risk appetite and risk tolerance setting, Compliance monitoring, Issues Management, Corrective Action Plans, Controls design / testing and Key Risk Indicators. You will be technologically savvy, able to interface easily with technical teams and be familiar and inquisitive with all things Artificial Intelligence (AI) as it relates to risk management, including the build and use of AI tools in second line of defence functions and also the risk management of AI. Familiarity using risk management technical tools ('risk tech' and 'reg tech') is desirable. Previous experience supporting heavily regulated corporates through a period of regulatory scrutiny or transformation would also be valuable. YOU'RE GOOD AT Leading problem solving and solutioning for clients and driving towards pragmatic solutions tailored to the business context Leading development and commercialization of knowledge and assets e.g. tools, including non-financial risk management frameworks, target operating models, and cost optimisation scenarios Engaging and communicating with senior stakeholders, demonstrating expert presence and credibility Leading projects in a highly effective manner, mobilizing the team to deliver on business priorities and commercial impact Acting as a highly effective coach and mentor, guiding team members to achieve goals efficiently and effectively an ambassador for the team and role model for team members Working in an ever changing and complex environment, and comfortable with ambiguity and navigating a fast-paced environment Staying current in your topic and forward thinking with regards to market trends Working autonomously, understanding nuances and hierarchies in the operating environment Innovating, ideating and taking a proactive approach; applying yourself to the task at hand, even if the task is not necessarily a direct responsibility of the role - a great team player What You'll Bring Bachelor's degree (or equivalent) required 5+ years consulting experience in Banking / Finance; candidates with consulting experience preferred In lieu of consulting experience, 7+ years minimum industry experience required; 10-12+ years of industry experience strongly preferred in Banking / Finance Tenures of at least 2 years in a second line function (ideally Credit Risk modelling) or a 1.5 Line function ('in business risk and controls') focused on Credit Risk processes. Risk management experience in a number of corporate entities Experienced in design, development and implementing credit risk models (Probability of Default (PD), Exposure at Default (EAD), Loss Given Default (LGD), scorecards, stress testing) and credit portfolio assessment Experience in preparing documentation and reports for senior management, auditors, and regulators Awareness and some experience using Artificial Intelligence in Credit Risk management Fluency in English and local language required Exceptional attention to detail. You ensure superior quality work output of yourself and others. You build trust and establish a reputation for thoroughness and integrity. You deliver strong people leadership, to provide a best-in-class team experience Outstanding interpersonal and communication skills to interact with, and manage internal and external stakeholders, while working in a global collaborative team environment Solid commercial acumen Who You'll Work With As a Senior Manager - BCG Vantage on our Topic Activation path, you will collaborate with global topic leads and colleagues across BCG to bring expertise and capabilities to the service of our internal and external clients. Our team is made up of a diverse pool of BCG Vantage positions that allow us to pursue exciting, innovative BCG Vantage careers. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do Reporting to the Global L&D Director. As the L&D Strategic Programs Senior Manager you will serve as the strategic connective tissue for BCG X's L&D function; turning ambiguous priorities into clear, executable programs that land with impact for strategic initiatives across BCG X's Learning & Development function. You will drive end-to-end execution of strategic programs including AI Upskilling, events, new leadership asks, pilots, and broader L&D transformation initiatives. You will ensure transformation work no longer competes with business-as-usual operations and instead has dedicated capacity to succeed. You will thrive in this role if you are energized by ambiguity and building new initiatives from scratch, naturally build alignment across senior leaders through influence and credibility, enjoy rapid context switching between strategic projects, and get satisfaction from ensuring strategic priorities happen. Key responsibilities include: Own strategic transformation initiatives end to end, including AI Upskilling, events, new leadership requests, and pilot programs Translate L&D strategic priorities to design actionable plans with clear execution paths and accountability across the L&D team Coordinate & drive deliverables across global, regional, and functional teams in a complex matrix environment between BCG X and OneBCG Build executive-ready decks and narratives for Operating Committee, Chapter Leads, and Global Learning Council presentations Drive change management and internal communications for new L&D initiatives and transformations Push innovation into L&D approaches, channels, and tools to keep pace with evolving business needs Surface white space, overlaps, and impact opportunities across the team to enable better strategic decisions YOU'RE GOOD AT Translating AI and digital priorities into practical learning solutions while managing multiple workstreams with discipline and attention to detail. Partner with senior stakeholders, navigate ambiguity through structured problem solving, and communicate clearly across audiences Performing successfully in a fast-paced, global environment Demonstrating excellent interpersonal skills, ability to communicate with all organizational levels inside and outside BCG through establishing positive, unbiased and productive working relationships Showing strong communication skills; able to communicate confidently, articulately; able to influence multiple stakeholders to adopt a new point of view Displaying a quick study; a can-do attitude; a creative solution seeker with a readiness to try new approaches; decisive, pragmatic, and reason-minded Being an active team player with strong organizational, analytical, and project management skills Being autonomous, able to tolerate ambiguity, self-motivated Working with high integrity, tact, a positive attitude, and an ability to maintain absolute confidentiality Being able to engender trust from senior local, regional and global BCG X leadership as well as more junior resources, and serve as a broker or liaison between the two groups Being comfortable in resolving conflict, delivering difficult messages with empathy and addressing all people related issues Being comfortable in both working in detail and understanding the big picture; able to consider the ramifications of decisions on various constituencies Being able to quickly learn BCG policies, practices, structure, and how decisions are made What You'll Bring Consulting or transformation background with AI native expertise and the ability to inspire change Indicatively 8-10+ years' total work experience Exceptional at building executive narratives, decks, and structured problem solving Experience managing multiple workstreams and influencing senior stakeholders without authority Additional info BCG X is the tech build & design unit of BCG. Turbocharging BCG's deep industry and functional expertise, BCG X brings together advanced tech knowledge and ambitious entrepreneurship to help organizations enable innovation at scale. With nearly 3,000 technologists, scientists, programmers, engineers, and human-centered designers located across 80+ cities, BCG X builds and designs platforms and software to address the world's most important challenges and opportunities. Teaming across our practices, and in close collaboration with our clients, our end-to-end global team unlocks new possibilities. Together we're creating the bold and disruptive products, services, and businesses of tomorrow. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
May 08, 2026
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do Reporting to the Global L&D Director. As the L&D Strategic Programs Senior Manager you will serve as the strategic connective tissue for BCG X's L&D function; turning ambiguous priorities into clear, executable programs that land with impact for strategic initiatives across BCG X's Learning & Development function. You will drive end-to-end execution of strategic programs including AI Upskilling, events, new leadership asks, pilots, and broader L&D transformation initiatives. You will ensure transformation work no longer competes with business-as-usual operations and instead has dedicated capacity to succeed. You will thrive in this role if you are energized by ambiguity and building new initiatives from scratch, naturally build alignment across senior leaders through influence and credibility, enjoy rapid context switching between strategic projects, and get satisfaction from ensuring strategic priorities happen. Key responsibilities include: Own strategic transformation initiatives end to end, including AI Upskilling, events, new leadership requests, and pilot programs Translate L&D strategic priorities to design actionable plans with clear execution paths and accountability across the L&D team Coordinate & drive deliverables across global, regional, and functional teams in a complex matrix environment between BCG X and OneBCG Build executive-ready decks and narratives for Operating Committee, Chapter Leads, and Global Learning Council presentations Drive change management and internal communications for new L&D initiatives and transformations Push innovation into L&D approaches, channels, and tools to keep pace with evolving business needs Surface white space, overlaps, and impact opportunities across the team to enable better strategic decisions YOU'RE GOOD AT Translating AI and digital priorities into practical learning solutions while managing multiple workstreams with discipline and attention to detail. Partner with senior stakeholders, navigate ambiguity through structured problem solving, and communicate clearly across audiences Performing successfully in a fast-paced, global environment Demonstrating excellent interpersonal skills, ability to communicate with all organizational levels inside and outside BCG through establishing positive, unbiased and productive working relationships Showing strong communication skills; able to communicate confidently, articulately; able to influence multiple stakeholders to adopt a new point of view Displaying a quick study; a can-do attitude; a creative solution seeker with a readiness to try new approaches; decisive, pragmatic, and reason-minded Being an active team player with strong organizational, analytical, and project management skills Being autonomous, able to tolerate ambiguity, self-motivated Working with high integrity, tact, a positive attitude, and an ability to maintain absolute confidentiality Being able to engender trust from senior local, regional and global BCG X leadership as well as more junior resources, and serve as a broker or liaison between the two groups Being comfortable in resolving conflict, delivering difficult messages with empathy and addressing all people related issues Being comfortable in both working in detail and understanding the big picture; able to consider the ramifications of decisions on various constituencies Being able to quickly learn BCG policies, practices, structure, and how decisions are made What You'll Bring Consulting or transformation background with AI native expertise and the ability to inspire change Indicatively 8-10+ years' total work experience Exceptional at building executive narratives, decks, and structured problem solving Experience managing multiple workstreams and influencing senior stakeholders without authority Additional info BCG X is the tech build & design unit of BCG. Turbocharging BCG's deep industry and functional expertise, BCG X brings together advanced tech knowledge and ambitious entrepreneurship to help organizations enable innovation at scale. With nearly 3,000 technologists, scientists, programmers, engineers, and human-centered designers located across 80+ cities, BCG X builds and designs platforms and software to address the world's most important challenges and opportunities. Teaming across our practices, and in close collaboration with our clients, our end-to-end global team unlocks new possibilities. Together we're creating the bold and disruptive products, services, and businesses of tomorrow. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
