55 jobs found

Job Title: Housing Officer Type: Full-time, Permanent Location: Havant Salary: £36,000 Hours: 37.5 hours per week BRC are working closely with a leading housing provider seeking a Housing Services Manager to join their Housing and Services team. This role involves delivering high-quality housing management services across both affordable housing and private rented homes, ensuring excellent customer service, tenancy sustainment, compliance and community engagement. Duties: Manage tenancy and estate services across a mixed tenure housing portfolio. Lead on tenancy sustainment, resident engagement and customer satisfaction initiatives. Conduct tenancy inspections, sign-ups, end of tenancy visits and property audits. Manage anti-social behaviour, safeguarding concerns and tenancy breaches. Support residents with welfare, financial inclusion and tenancy support services. Work collaboratively with local authorities, support agencies and internal departments. Oversee void management processes and minimise property turnaround times. Monitor income performance and support arrears prevention and recovery. Ensure compliance with housing legislation, consumer standards and health & safety requirements. Manage contractors and monitor communal maintenance and building safety standards. Respond to complaints and ensure compliance with Housing Ombudsman Complaint Handling requirements. Produce operational reports, KPI data and performance updates. Support budget management and service improvement initiatives. Requirements: Previous experience in operational housing management within social housing or local authority settings. Strong knowledge of housing legislation, tenancy management and regulatory standards. Experience managing anti-social behaviour and safeguarding cases. Knowledge of income management and tenancy sustainment practices. Understanding of health & safety and building compliance requirements. Excellent communication, organisational and stakeholder management skills. Ability to manage complex cases and work effectively under pressure. Strong IT skills including Microsoft Office and housing management systems. CIH qualification or willingness to work towards one is desirable. Willingness to work flexibly, including occasional evenings and weekends. For more information, please contact specialist Social housing recruiter, Mark Grove on (phone number removed). To apply, please submit your CV outlining your relevant experience and qualifications. We will be reviewing applications on an ongoing basis until the position is filled

We are seeking a dedicated Housing Officer to join a not-for-profit organisation. The role focuses on providing high-quality housing services and ensuring the smooth management of properties within the local community. Client Details This not-for-profit organisation operates in the property sector and is known for its commitment to supporting local communities. As a medium-sized enterprise, it is focused on delivering exceptional housing services and maintaining a strong connection with its residents. Description Manage a portfolio of properties and ensure compliance with tenancy agreements. Provide advice and support to tenants regarding housing-related matters. Handle tenancy queries, complaints, and disputes effectively. Carry out property inspections to ensure compliance with health and safety standards. Coordinate with maintenance teams to address property issues promptly. Maintain accurate records and prepare reports as required. Support the team in implementing housing policies and procedures. Engage with local communities to promote tenant satisfaction and engagement. Profile A successful Housing Officer should have: Strong knowledge of housing regulations and property management practices. Excellent communication and interpersonal skills. Attention to detail and the ability to manage multiple tasks efficiently. Competency in maintaining accurate records and producing reports. A proactive approach to problem-solving and tenant support. Job Offer An hourly pay rate ranging from GBP 20.00 to GBP 24.00. A temporary position with the opportunity to make a positive impact in the Liverpool community. A supportive working environment within the not-for-profit sector. The chance to develop your expertise in property management and tenant services. If you're ready to contribute to meaningful housing initiatives, we encourage you to apply for this Housing Officer role today!

We are seeking a proactive Temporary Accommodation Visiting Officer to support the management of temporary accommodation placements. You will carry out property visits, ensure accommodation standards are met, and act as a key link between residents, housing officers, and accommodation providers. This role plays a vital part in ensuring vulnerable households are housed in safe, suitable, and compliant temporary accommodation. Key Responsibilities Conduct regular visits to temporary accommodation properties to assess condition, occupancy, and compliance Ensure properties meet health & safety standards and contractual requirements Identify maintenance issues, disrepair, and safeguarding concerns, escalating where necessary Support placements by verifying suitability of accommodation for households Liaise with landlords, managing agents, and accommodation providers to resolve issues Maintain accurate records of visits, inspections, and follow-up actions Support Housing Options and Homelessness teams with placement decisions Monitor occupancy levels and report unauthorised use or breaches of agreement Provide feedback on property standards and contribute to contract performance monitoring Assist with move-on planning and reducing reliance on temporary accommodation About You Experience in housing, property inspections, tenancy management, or a related field Understanding of homelessness legislation and temporary accommodation duties (desirable) Strong communication and interpersonal skills Ability to deal confidently with vulnerable clients and challenging situations Good attention to detail and accurate record keeping Ability to prioritise workload and manage a field-based role effectively Full UK driving licence (or ability to travel between properties) If you have the relevant skills then please apply today!

Job Advertisement: Evidence Management Officer to work within the Thames Valley Police Force. Are you ready to make a difference in public services? Join our dynamic team as an Evidence Management Officer in Reading! This is an exciting opportunity for an individual who is meticulous, driven, and ready to contribute to the safety and security of our community. What We Offer: Contract Type: Temporary ongoing Hourly Rate: 14.23 per hour Working Pattern: Full Time 37 hours per week, Monday to Thursday 8am to 4pm, Friday 8am to 3:30pm Location: Reading Position Overview: As an Evidence Management Officer, you will play a crucial role in ensuring that all evidential property entering police possession is managed efficiently and securely. Your work will support both internal and external customers, reinforcing the integrity of the justice system. Key Responsibilities: Manage Evidence: Take accountability for the security, continuity, and safety of physical evidence within the Evidence Management Unit (EMU). Court Attendance: Attend court to account for evidential property, aiding in prosecutions and civil proceedings. Compliance and Audits: Ensure adherence to legislation, policies, and procedures; prepare for audits from various oversight bodies. Training and Support: Serve as a subject matter expert, offering guidance to staff on evidence management, packaging, and maintaining evidence integrity. Quality Control: Conduct regular checks on evidence storage conditions to maximise recovery potential. Storage Management: Maintain an efficient storage system, optimising space and ensuring compliance with Health and Safety regulations. Hazardous Materials: Oversee the secure storage and transportation of high-risk items, ensuring all statutory obligations are met. What We Are Looking For: A proactive problem solver with the ability to work under pressure and meet deadlines. Strong IT skills, particularly with Microsoft Office applications. Understanding of relevant legislation (e.g., CPIA, Hazardous Waste Act) or a willingness to learn. Excellent customer service skills, engaging effectively with diverse stakeholders. A good standard of education (GCSEs or equivalent). Capability to lift and move heavy objects, with a commitment to completing manual handling training. A full UK driving license is essential, as travel to different locations may be required. Why Join Us? This role is not just a job; it's an opportunity to be part of a vital function within the public service sector. You will be handling sensitive materials, playing a significant role in the justice process, and contributing to the safety of your community. How to Apply: If you are ready to take on this rewarding challenge, we want to hear from you! Please submit your application detailing your relevant experience and why you believe you would be a great fit for this role. Join us in making a difference-apply today! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

Job Title: Fire Safety Officer Location: London (Hybrid working) Salary: 37,855 - 52,052 per annum (London) / 34,871 - 47,946 per annum (National) Hours: 36 hours per week (flexible options considered) Contract Type: Permanent About the Role: We are seeking a Fire Safety Officer to ensure fire safety compliance across a diverse portfolio of properties and tenures. This role involves providing expert guidance, advice, and oversight to support strong governance and adherence to fire safety legislation. As a trusted subject matter expert, you will deliver clear, evidence-based assurance to the organisation, providing independent oversight and challenge to maintain high operational standards. You will also contribute to the development of future fire safety systems and standards, helping to strengthen capability across the organisation. This is a highly autonomous role that requires strong technical expertise and sound judgement to ensure the organisation meets its legal, moral, and financial responsibilities. Key Responsibilities: Provide expert guidance and advice on fire safety compliance across a diverse property portfolio. Support strong governance and ensure adherence to fire safety legislation and standards. Deliver independent oversight and challenge to maintain high operational standards. Contribute to the development of fire safety systems and standards. Maintain accurate, audit-ready compliance records. Travel as needed to support fire safety initiatives across the region and nationally. Requirements: Level 3 Fire Safety qualification and NEBOSH Fire Safety Certificate (or equivalent). Strong technical expertise in fire safety and sound judgement. Effective communication skills to engage confidently at all levels. Experience in maintaining accurate compliance records. Full UK driving licence and access to a vehicle for travel. Ability to work autonomously and as part of a team. If this sounds suitable for you, or someone you know, please send an updated copy of your CV to Sean Cloherty at Elevate Projects so we can discuss further.

Resident Liaison Officer (Construction Projects) Location: Surrey Hours: Monday to Friday, 8:00am - 5:00pm Contract: Permanent (full-time, site-based) We are working with a reputable construction company delivering large-scale building projects who are looking to appoint a Resident Liaison Officer to join their team on a permanent basis. This is a fully site-based role due to the nature of the work, so applicants must be able to commute to site daily (car driver preferred). Salary is paying up to 35,000 + package (depending on experience) The Role You will play a key role in supporting on-site project teams while acting as a central point of contact for residents and stakeholders. The position requires strong organisation, communication, and coordination skills to ensure projects run smoothly and residents are kept informed throughout. Key Responsibilities Maintain accurate project records, communication logs, and documentation systems Draft clear and professional correspondence to residents and stakeholders Prepare and distribute bulk communications regarding surveys, appointments, and scheduled works Manage incoming calls and arrange appointments efficiently Engage directly with residents to understand and manage individual needs and expectations Organise and schedule property surveys and access appointments Track and manage appointments, ensuring compliance with site access and security procedures Record, monitor, and report on issues raised by residents, ensuring timely resolution Work collaboratively with site teams to resolve issues and suggest improvements Ensure all processes are carried out in line with health and safety regulations Escalate complex or unresolved matters to senior team members where appropriate Accurately update internal systems with deliveries and ensure supporting documentation is shared with relevant teams Record weekly stock data following site audits and submit to head office Monitor internal task alerts and follow up to ensure actions are completed on time Carry out right-to-work checks for subcontractors in line with compliance requirements Maintain and update site identification records for operatives Collect and track resident satisfaction feedback Work with the project team to review feedback and improve overall service delivery Skills & Experience Strong written and verbal communication skills Previous experience in a customer-facing or liaison role, ideally within construction, housing, or property environments Ability to manage expectations and handle queries in a professional and calm manner Highly organised with strong attention to detail Able to prioritise workload effectively in a fast-paced environment Confident working on-site alongside operational teams Full UK driving licence and access to a vehicle preferred Proficient in Microsoft Office (Word, Excel, Outlook) Experience using document management or project systems (e.g. SharePoint or similar platforms)

Resident Liaison Officer (Construction Projects) Location: Surrey Hours: Monday to Friday, 8:00am - 5:00pm Contract: Permanent (full-time, site-based) We are working with a reputable construction company delivering large-scale building projects who are looking to appoint a Resident Liaison Officer to join their team on a permanent basis. This is a fully site-based role due to the nature of the work, so applicants must be able to commute to site daily (car driver preferred). Salary is paying up to 35,000 + package (depending on experience) The Role You will play a key role in supporting on-site project teams while acting as a central point of contact for residents and stakeholders. The position requires strong organisation, communication, and coordination skills to ensure projects run smoothly and residents are kept informed throughout. Key Responsibilities Maintain accurate project records, communication logs, and documentation systems Draft clear and professional correspondence to residents and stakeholders Prepare and distribute bulk communications regarding surveys, appointments, and scheduled works Manage incoming calls and arrange appointments efficiently Engage directly with residents to understand and manage individual needs and expectations Organise and schedule property surveys and access appointments Track and manage appointments, ensuring compliance with site access and security procedures Record, monitor, and report on issues raised by residents, ensuring timely resolution Work collaboratively with site teams to resolve issues and suggest improvements Ensure all processes are carried out in line with health and safety regulations Escalate complex or unresolved matters to senior team members where appropriate Accurately update internal systems with deliveries and ensure supporting documentation is shared with relevant teams Record weekly stock data following site audits and submit to head office Monitor internal task alerts and follow up to ensure actions are completed on time Carry out right-to-work checks for subcontractors in line with compliance requirements Maintain and update site identification records for operatives Collect and track resident satisfaction feedback Work with the project team to review feedback and improve overall service delivery Skills & Experience Strong written and verbal communication skills Previous experience in a customer-facing or liaison role, ideally within construction, housing, or property environments Ability to manage expectations and handle queries in a professional and calm manner Highly organised with strong attention to detail Able to prioritise workload effectively in a fast-paced environment Confident working on-site alongside operational teams Full UK driving licence and access to a vehicle preferred Proficient in Microsoft Office (Word, Excel, Outlook) Experience using document management or project systems (e.g. SharePoint or similar platforms)

Your new company This role is for a 3-year contract to start asap. Monday - Friday - salary is 33,854. 37 hours per week. Your new role The core function of this job is to make sure that buildings and their services meet the needs of the people that work in them or use our buildings as part of the wider visitor experience. You will be responsible for ensuring that facilities are legally compliant, meeting the health and safety, environmental and security regulations and standards applicable to them. Reporting to the district's Building Surveyor you will be responsible for completing and overseeing building compliance tasks, to ensure buildings within the District are safe, efficient and operating as intended. As the Facilities and Compliance Officer, you will be the vital link between site teams of operational, administrative and office staff and the Estates team. More info available after application and discussed on the phone. What you'll need to succeed IWFM Associate member (or similar professional membership i.e. RICS or CIBSE) with delivery experience or demonstrable experience in delivery of professional building/facilities management, specifically compliance management with a higher national qualification or degree Good understanding of statutory property compliance and the associated H&S requirements An understanding of the CDM 2015 regulations and associated roles and responsibilities Supervising construction works on site related to facilities management Ability to prioritise and accordingly plan, organise and co-ordinate your workload without direction An excellent communicator, with demonstrable experience in clearly and concisely communicating both verbally and in writing, including in relation to technical information Ability to develop and maintain good working relationships with colleagues and contractors Demonstrable experience of being adaptable, taking your own initiative and problem solving, via a positive 'can-do' attitude and desire to get the job done Strong attention to detail and high levels of accuracy Experience of producing and reviewing risk assessments and method statements Competent user of IT packages including MS Office A full driving licence that enables unrestricted driving in the UK What you'll get in return Pension contribution 35.5 days annual leave Free parking on site What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Your new company Hays are working on an exciting new role for an organisation in Lichfield working as a Property Administrator. This role plays a key role in providing comprehensive administrative, financial, and coordination support across the Projects and Property function. This position supports a range of workstreams including asset management, capital projects, facilities management, and temporary accommodation. The role ensures accurate financial administration, effective reporting, and consistent support to managers across the service. Your new role Duties would include: Maintain and update the Tenancy Schedule, and associated records. Provide ongoing support to the Estates Senior Surveyor and Estates Technical Officer. Attend meetings (in person and via Microsoft Teams) and provide administrative support as required. Monitor and respond to enquiries via the shared property inbox. Raise purchase orders. Conduct monthly rent checks and ensure accuracy of records. Manage Estates credit card statements and associated processes. Liaise with utility providers on behalf of council properties. Support the Facilities team with workload tracking and reporting (e.g. spreadsheets). Provide general support across workplace and property-related functions as needed. Build and maintain effective relationships with internal stakeholders, external partners, contractors, and tenants. Compliance, Values & Governance. Promote and uphold organisational values, maintaining high standards of conduct and behaviour in line with the Code of Conduct. Contribute to safeguarding practices, ensuring the protection of vulnerable individuals. Deliver services that reflect the diverse needs of the local community and support equality and inclusion policies. Adopt a proactive approach to health and safety across all areas of responsibility. Work effectively within a political or public sector environment, demonstrating adaptability and professionalism. What you'll need to succeed Minimum of 5 years' experience in an administrative or support role. Strong working knowledge of Microsoft Office (Word, Excel, Outlook) Experience retrieving, analysing, and presenting data. Experience within a commercial or corporate property environment. Understanding of property plans. Excellent organisational and prioritisation skills. Ability to manage multiple tasks and work to deadlines. Strong attention to detail, particularly in financial and data-related tasks. Ability to interpret contractor or tenant reports and prioritise workloads accordingly. Proactive approach with the confidence to suggest improvements or new ways of working. Ability to work effectively in a politically sensitive environment What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Accommodation-Based Services Manager We are looking for an Accommodation-Based Services Manager to lead and shape an award-winning service supporting women to live free from abuse. This is a rare opportunity to take on a senior leadership role within an award-winning, specialist organisation at the forefront of supporting Black and minoritised women and children affected by domestic abuse, including forced marriage and honour based abuse. Please note that due to the nature of this role, we can only accept female applicants. Position: Accommodation-Based Services Manager Location: West Midlands (Birmingham/Walsall) Hours: Full-time (37.5 hours per week) Salary: £40,000 Contract: Permanent Closing Date: 25th May 2026 You will not only manage services, you will shape, strengthen and lead high-quality accommodation-based provision, ensuring it is safe, responsive and impactful. This role is ideal for a confident and values-driven Services Manager who is passionate about delivering excellence and driving meaningful change. We are committed to equality, diversity and inclusion, ensuring all women are treated with dignity, fairness and respect. Safeguarding is central to everything we do, and this role is critical in embedding safe, high-quality practice across our services The Role As Accommodation-Based Services Manager, you will lead the operational delivery of the refuge and accommodation services across the West Midlands. You will provide strategic and operational leadership, ensuring services are safe, compliant and survivor-centred. You will oversee staff teams, safeguarding practice, housing management, and quality assurance, while contributing to the ongoing development of services. Key Responsibilities Lead and manage accommodation-based services, ensuring safe, high-quality and effective delivery Line manage the Senior Support Workers and provide overall leadership across accommodation services, including recruitment, supervision, performance management, training and rota/on-call cover Take overall responsibility for safeguarding practice, including oversight of high-risk cases Ensure robust risk assessment, safety planning and casework standards Oversee referrals, admissions, occupancy and move-on processes Ensure effective housing management, including rent systems, housing benefit and arrears monitoring Maintain oversight of health and safety, property compliance and refuge security Lead on quality assurance, audits, monitoring and continuous improvement Ensure accurate reporting to funders, commissioners and senior management Manage budgets and monitor expenditure Develop strong partnerships with relevant stakeholders, attend multi-agency meetings and represent the organisation externally About You You are an experienced and confident leader with a strong track record in managing accommodation-based or refuge services. You will: Have Level 3 qualification in Health & Social Care, Housing, Management (or equivalent experience) plus evidence of continuous professional development Bring significant experience of services management within the domestic abuse or VAWG sector, including managing accommodation-based or refuge services Have strong expertise in safeguarding and managing high-risk cases Be able to lead, motivate and develop teams to deliver high standards Have experience managing compliance and complex operations within housing services and knowledge of benefits and refuge processes Be confident managing competing priorities and driving service improvement Be a strong communicator with the ability to influence and build partnerships Be committed to equality, diversity and anti-discriminatory practice Have strong organisational, leadership and IT skills (Microsoft Office and case management/ database systems) Ability to participate in an on-call rota and work flexibly Why Work Here Be part of an award-winning, specialist by and for organisation Take on a senior leadership role with real influence and impact Lead services that directly change the lives of women and children Work within a supportive, experienced and values-driven organisation Access ongoing professional development and opportunities to shape services Important Information This post is restricted to women under Schedule 9 of the Equality Act 2010 Enhanced DBS check required The organisation is committed to safeguarding and promoting the welfare of children, young people and adults at risk. All staff are expected to share this commitment You may also have experience in roles such as Housing, Housing Officer, Housing Adviser, Housing and Homelessness Advisor, Housing Support Officer, Housing Support, Refuge Housing, Emergency Housing, Service Manager, Abuse, VAWG, IDVA, Domestic Abuse, Abuse Case Worker. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.

Job Title: Housing Defects & Compliance Officer Location: Southend - Travel based role Salary: 37K + Bonus - Monday-Friday Reports to: Head of PRS and Head of Works and Compliance Are you passionate about property compliance and ensuring homes are safe, well-maintained, and fully compliant? We are working with a leading property management organisation that is looking for a Housing Defects & Compliance Officer to join their team. This is a hands-on role where you will carry out property inspections, identify defects, and support the maintenance team in keeping their portfolio in top condition. Key Responsibilities Conduct detailed inspections of void and occupied rental units, producing thorough survey reports on property conditions. Identify maintenance requirements and defects, recommending both remedial and preventative solutions. Work closely with the in-house maintenance team and external contractors to ensure works are accurately scheduled and completed. Monitor ongoing compliance with council licensing and Health & Safety regulations, escalating high-risk or unresolved issues to senior management. Perform routine property inspections to flag early-stage defects and safeguard tenant welfare. Support the out-of-hours emergency line to provide tenants with 24/7 assistance for urgent maintenance or safety concerns. Skills & Experience At least 2 years' experience in property defect identification and compliance. Experience in property inspections, ideally within the PRS (Private Rented Sector). Strong understanding of Health & Safety regulations and council licensing requirements. Excellent communication skills with the ability to liaise with tenants, contractors, and local authorities. Strong attention to detail and the ability to make informed decisions independently. Proficient in Microsoft Word, Excel, and email; familiarity with property software systems (e.g., MRI Evolution) is advantageous. Qualifications GCSEs in English and Maths (C+). Industry-related qualifications desirable but not essential. Full UK Driving Licence required. This is a fantastic opportunity for someone who thrives on responsibility, enjoys a hands-on role, and wants to make a real difference in the safety and compliance of a property portfolio. Interested? Apply today and take the next step in your property compliance career.

Accommodation-Based Services Manager We are looking for an Accommodation-Based Services Manager to lead and shape an award-winning service supporting women to live free from abuse. This is a rare opportunity to take on a senior leadership role within an award-winning, specialist organisation at the forefront of supporting Black and minoritised women and children affected by domestic abuse, including forced marriage and honour based abuse. Please note that due to the nature of this role, we can only accept female applicants. Position: Accommodation-Based Services Manager Location: West Midlands (Birmingham/Walsall) Hours: Full-time (37.5 hours per week) Salary: £40,000 Contract: Permanent Closing Date: 25th May 2026 You will not only manage services, you will shape, strengthen and lead high-quality accommodation-based provision, ensuring it is safe, responsive and impactful. This role is ideal for a confident and values-driven Services Manager who is passionate about delivering excellence and driving meaningful change. We are committed to equality, diversity and inclusion, ensuring all women are treated with dignity, fairness and respect. Safeguarding is central to everything we do, and this role is critical in embedding safe, high-quality practice across our services The Role As Accommodation-Based Services Manager, you will lead the operational delivery of the refuge and accommodation services across the West Midlands. You will provide strategic and operational leadership, ensuring services are safe, compliant and survivor-centred. You will oversee staff teams, safeguarding practice, housing management, and quality assurance, while contributing to the ongoing development of services. Key Responsibilities Lead and manage accommodation-based services, ensuring safe, high-quality and effective delivery Line manage the Senior Support Workers and provide overall leadership across accommodation services, including recruitment, supervision, performance management, training and rota/on-call cover Take overall responsibility for safeguarding practice, including oversight of high-risk cases Ensure robust risk assessment, safety planning and casework standards Oversee referrals, admissions, occupancy and move-on processes Ensure effective housing management, including rent systems, housing benefit and arrears monitoring Maintain oversight of health and safety, property compliance and refuge security Lead on quality assurance, audits, monitoring and continuous improvement Ensure accurate reporting to funders, commissioners and senior management Manage budgets and monitor expenditure Develop strong partnerships with relevant stakeholders, attend multi-agency meetings and represent the organisation externally About You You are an experienced and confident leader with a strong track record in managing accommodation-based or refuge services. You will: Have Level 3 qualification in Health & Social Care, Housing, Management (or equivalent experience) plus evidence of continuous professional development Bring significant experience of services management within the domestic abuse or VAWG sector, including managing accommodation-based or refuge services Have strong expertise in safeguarding and managing high-risk cases Be able to lead, motivate and develop teams to deliver high standards Have experience managing compliance and complex operations within housing services and knowledge of benefits and refuge processes Be confident managing competing priorities and driving service improvement Be a strong communicator with the ability to influence and build partnerships Be committed to equality, diversity and anti-discriminatory practice Have strong organisational, leadership and IT skills (Microsoft Office and case management/ database systems) Ability to participate in an on-call rota and work flexibly Why Work Here Be part of an award-winning, specialist by and for organisation Take on a senior leadership role with real influence and impact Lead services that directly change the lives of women and children Work within a supportive, experienced and values-driven organisation Access ongoing professional development and opportunities to shape services Important Information This post is restricted to women under Schedule 9 of the Equality Act 2010 Enhanced DBS check required The organisation is committed to safeguarding and promoting the welfare of children, young people and adults at risk. All staff are expected to share this commitment You may also have experience in roles such as Housing, Housing Officer, Housing Adviser, Housing and Homelessness Advisor, Housing Support Officer, Housing Support, Refuge Housing, Emergency Housing, Service Manager, Abuse, VAWG, IDVA, Domestic Abuse, Abuse Case Worker. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.

Job Title: Property Inspector Location: This is a field-based role covering properties managed by our client across the South West, including Bath, Bristol, Exeter, Minehead, Basingstoke, Salisbury, and surrounding areas. Salary: 30,230 per year Hours: 37.5 hours per week Contract: Permanent The Role Our client is seeking a proactive and organised Property Inspector to join their team. You will be responsible for ensuring that properties across the portfolio are maintained to a high standard, compliant with all relevant regulations, and safe for residents. This is a varied, field-based role requiring regular travel and the ability to manage your own workload effectively. Key Responsibilities Conduct regular property inspections and produce clear, accurate reports Ensure all buildings meet safety and compliance standards, escalating any risks as required Manage your own schedule, including attending sites at short notice when needed Inspect new and vacated properties, ensuring required works are completed within agreed timeframes Upload inspection findings, monitor actions, and ensure KPI targets are met Work closely with the Maintenance Team, supporting improvements to systems and contributing to staff training initiatives Build and maintain positive working relationships with internal teams, residents, and landlords Requirements Full UK driving licence and access to your own vehicle Previous experience in property management or a similar role Knowledge of building compliance and safety frameworks Strong organisational and planning skills Ability to communicate effectively and work with individuals from diverse backgrounds and varying support needs

Job Overview We are seeking a dedicated and professional Accommodation Officer to oversee and manage housing arrangements within our organisation. The successful candidate will be responsible for coordinating accommodation services, ensuring tenant satisfaction, and maintaining effective communication with stakeholders. This role offers an excellent opportunity for individuals with strong organisational and negotiation skills to contribute to a well-functioning housing environment. The Accommodation Officer will work closely with tenants, service providers, and internal teams to facilitate smooth operations and uphold high standards of service delivery. Responsibilities Manage and coordinate accommodation allocations in accordance with organisational policies and tenant needs. Act as the primary point of contact for tenants regarding housing queries, concerns, and requests. Negotiate lease terms, renewals, and other agreements with tenants and external partners to ensure favourable outcomes. Maintain accurate records of accommodation details using Yardi or similar property management software. Conduct regular inspections of housing units to ensure safety, cleanliness, and compliance with regulations. Liaise with maintenance teams to coordinate repairs and upgrades as required. Prepare reports on occupancy rates, tenant feedback, and other relevant metrics for management review. Assist in the development of policies related to accommodation services and tenant engagement initiatives. Skills Proven experience in negotiation, with the ability to reach mutually beneficial agreements efficiently. Proficiency in Yardi or comparable property management systems is highly desirable. Excellent organisational skills with attention to detail in record keeping and documentation. Strong communication skills, both written and verbal, enabling effective interaction with tenants and stakeholders. Ability to prioritise tasks effectively in a fast-paced environment while maintaining professionalism. Problem-solving aptitude with a proactive approach to resolving issues promptly. Knowledge of relevant housing legislation and regulations is advantageous but not essential. This role provides an engaging opportunity for motivated individuals eager to contribute positively within a dynamic housing environment while developing their professional expertise in property management and tenant relations.

Property and Adaptations Officer (Small Works and Disabled Adaptations Officer) £16,023.52 per year (FTE £29,643.52 per year) 20 hours per week; Permanent Monday - Friday Ipswich/ Hybrid working This is a 20 hour per week hybrid role, with an initial office-based period to help the post holder to settle in, learn our systems and connect with the team. The ongoing working arrangements will be agreed collaboratively upon appointment. Ref: IP378 Are you passionate about making a real difference? At Orwell, we believe everyone deserves a home that supports their independence, dignity and wellbeing - and we're looking for someone who shares our passion for people, inclusion and high quality service delivery. We are seeking a proactive, empathetic and technically skilled Small Works and Disabled Adaptations Officer to join our Compliance and Planned Works team. This is a fantastic opportunity make a meaningful difference to people's lives every day. As a Small Works and Disabled Adaptations Officer, your main responsibilities will include: Work closely with the Compliance and Planned Works Manager to support the effective administration and delivery of Orwell's aids and adaptations service. Build strong, trusting relationships with tenants, Occupational Therapists, contractors and partner agencies to ensure adaptations are arranged smoothly and delivered with care and respect. Coordinate surveys, documentation and approvals required for small improvement works and adaptation projects, ensuring all information is accurate, complete and processed in a timely manner. Support residents and partners with Disabled Facilities Grant (DFG) applications, guiding them through the process and ensuring all necessary paperwork and evidence are submitted. Manage and monitor multiple projects of differing sizes and complexities - tracking progress, budgets, timescales and standards to ensure successful delivery. Help resolve project related issues by liaising with contractors, residents and internal teams, always keeping resident experience and service quality at the forefront. Ensure all work complies with health and safety requirements, relevant legislation and organisational policies, maintaining accurate records and audit trails. Promote equality, diversity and inclusion in every aspect of your work, in line with the Equality Act 2010. Contribute to policy reviews, reporting and continuous improvement of the aids and adaptations programme, using data and feedback to support service development. Experience we are looking for: Coordinating the delivery of disabled adaptations and small works, ensuring all required information, approvals and documentation are in place. Monitoring budgets, contractor performance and project timelines to ensure work is delivered within agreed cost and time parameters. Supporting the identification and securing of available funding for required works, including assisting with grant processes and associated paperwork. Person Specification HNC/D or equivalent, or a degree in a building construction related subject is desirable. Design or CAD qualification is desirable Driving licence is essential The Benefits of working with Orwell: Alongside our inclusive culture and commitment to our PACE values, we offer a wide range of benefits, including: 22 days annual leave (pro rata) plus bank holidays Reward and recognition awards Cashback Health plan Access to Blue Light Card - membership fees apply Ongoing training and development & opportunities to progress in your role through the Orwell Academy Wellbeing programme Closing date for applications - 5th June Interviews: week commencing 15th June Before applying Orwell is committed to safeguarding, safer employment practices and upholding the principles of empowerment. Please note Orwell Housing Association does not provide visa sponsorship. You must be eligible to work in the UK to apply. You will be required to provide the relevant right to work documentation if successfully appointed to the role. Apply with Confidence Orwell is proud to be a Disability Confident Leader. We believe in creating an accessible and supportive environment, where every team member can thrive and contribute. Join us in our commitment to building a workplace that celebrates diversity and empowers all individuals to reach their full potential. We actively welcome applications from candidates with disabilities and are dedicated to making reasonable adjustments throughout the recruitment process to ensure equal access and opportunity for all. We know that diverse teams drive innovation and deliver better outcomes. Research shows that people from underrepresented groups often hesitate to apply for roles unless they meet every requirement. If you're excited about this opportunity but don't meet every listed qualification, we still encourage you to apply anyway. Your unique experiences, perspectives, skills and most importantly your alignment with our culture and values could be exactly what we're looking for. We are committed to building an inclusive workplace where everyone feels valued, respected and supported to succeed. If there is anything that might prevent you from applying for one of our roles, we want to help remove that barrier. Please contact our Talent team by calling or emailing . Orwell Housing Association Limited collects and processes personal data in accordance with applicable data protection laws. Please see the Privacy Notice - By applying to this job you agree you have read, understand and accept the content of the Privacy Notice - to the processing of your data as part of this application. For additional recruitment documents, policies and career guidance, check our career hub - Career Hub Orwell Housing

Part-time Property Administrator - 25 hours a week Your new company Hays are working on an exciting new role for an organisation in Lichfield working as a Property Administrator. This role plays a key role in providing comprehensive administrative, financial, and coordination support across the Projects and Property function. This position supports a range of workstreams including asset management, capital projects, facilities management, and temporary accommodation. The role ensures accurate financial administration, effective reporting, and consistent support to managers across the service. Your new role Duties would include: Maintain and update the Tenancy Schedule, and associated records.Provide ongoing support to the Estates Senior Surveyor and Estates Technical Officer.Attend meetings (in person and via Microsoft Teams) and provide administrative support as required.Monitor and respond to enquiries via the shared property inbox.Raise purchase orders.Conduct monthly rent checks and ensure accuracy of records.Manage Estates credit card statements and associated processes.Liaise with utility providers on behalf of council properties.Support the Facilities team with workload tracking and reporting (e.g. spreadsheets).Provide general support across workplace and property-related functions as needed.Build and maintain effective relationships with internal stakeholders, external partners, contractors, and tenants.Compliance, Values & Governance.Promote and uphold organisational values, maintaining high standards of conduct and behaviour in line with the Code of Conduct.Contribute to safeguarding practices, ensuring the protection of vulnerable individuals.Deliver services that reflect the diverse needs of the local community and support equality and inclusion policies.Adopt a proactive approach to health and safety across all areas of responsibility.Work effectively within a political or public sector environment, demonstrating adaptability and professionalism. What you'll need to succeed Minimum of 5 years' experience in an administrative or support role.Strong working knowledge of Microsoft Office (Word, Excel, Outlook)Experience retrieving, analysing, and presenting data.Experience within a commercial or corporate property environment.Understanding of property plans.Excellent organisational and prioritisation skills.Ability to manage multiple tasks and work to deadlines.Strong attention to detail, particularly in financial and data-related tasks.Ability to interpret contractor or tenant reports and prioritise workloads accordingly.Proactive approach with the confidence to suggest improvements or new ways of working.Ability to work effectively in a politically sensitive environment What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #

Elevate Projects are working in partership with our client, a local provider of affordable housing, to appoint an experieced Damp & Disrepair Manager on an ongoing temporary contract. This is a key interim leadership role focused on ensuring resident safety, regulatory compliance, service improvement and effective management of complex disrepair cases. Key Responsibilities: Lead and manage the damp, mould and disrepair process across the organisation. Oversee complex and high-risk disrepair cases, ensuring timely resolution and excellent resident communication. Manage specialist surveyors to deliver high-quality remedial works. Ensure compliance with relevant housing legislation, consumer standards and organisational policies. Work collaboratively with legal teams in relation to housing disrepair claims and pre-action protocols. Develop and monitor performance metrics, KPIs and service improvement plans. Support the delivery of resident-focused solutions and drive improvements in customer satisfaction. Provide operational leadership to technical officers, surveyors and support staff. Produce reports and updates for senior leadership teams. Ensure robust health & safety practices are maintained across all works. Requirements Proven experience managing damp, mould and housing disrepair services within social housing or local government. Strong understanding of housing legislation, repairs obligations and disrepair claims management. Experience managing contractors and technical teams. Excellent stakeholder management and resident engagement skills. Ability to manage high workloads and deliver service improvements in a fast-paced environment. Strong knowledge of compliance, building pathology and property maintenance. Relevant housing, construction or surveying qualification desirable.

We re recruiting on behalf of a well-established Housing provider for a Managing Agent Performance & Compliance Officer to support the oversight of third-party managed homeownership schemes. This role plays a key part in protecting residents interests, ensuring contractual compliance, and driving high service standards across managed estates. This is initially a temporary rolling contract, they offer flexible working hours and a hybrid set up, 2 days from the office per week. What You ll Be Doing Overseeing third-party agreements, head leases and managing agents Scrutinising service charge demands, accounts and formal notices Monitoring contractor performance against KPIs and SLAs Investigating and escalating disputes or non-compliance Supporting financial and building safety compliance monitoring Acting as a key liaison between residents, managing agents and internal teams Supporting delivery of leasehold and property management services What They Look For: Experience managing third-party contracts or managing agents Knowledge of leases, service level agreements and service charges Ability to analyse financial information and performance data Strong stakeholder engagement and influencing skills Confident challenging underperformance and driving improvements If you re proactive, commercially aware and passionate about delivering high-quality services to homeowners, we d love to hear from you.