Contact Centre Senior Manager Salary: £53,451 - £57,186 Contract: Permanent, full time Location: West Yorkshire Police Looking for a leadership role where you can make a real impact in a high performing, fast paced operational environment? This is a key position within West Yorkshire Police s Contact Directorate, providing strategic leadership across a complex operational portfolio serving the public, officers, staff and partner agencies. You will lead and motivate teams to deliver a high quality, timely and professional service while ensuring the smooth delivery of emergency and non emergency communications. As a senior manager, you will play a critical role in shaping service performance, supporting staff wellbeing, driving continuous improvement and ensuring compliance across multiple operational functions. You will also act as a vital liaison point co ordinating communication and service delivery between internal departments, the public and external agencies. This is an excellent opportunity for an experienced leader with strong operational insight, excellent people skills and a passion for delivering public focused service excellence in a demanding and rewarding environment. Role and Responsibilities As a Senior Manager, you will hold a pivotal responsibility in ensuring the effective leadership, strategic direction and operational performance of the Contact Directorate. Key Duties: • Lead by example, upholding the Police Code of Ethics and ensuring staff consistently reflect Force values • Manage staff performance, attendance and wellbeing in line with policies and procedures. • Maintain strategic oversight of Contact Centre teams, ensuring effective recruitment, training and resource deployment • Drive continuous improvement through operational planning, efficient resource coordination and preventative policing approaches • Ensure compliance with HMICFRS, national standards and Force strategies through effective partnership working • Monitor and evaluate performance to improve service delivery, user satisfaction and service recovery • Provide clear, ethical operational advice to internal and external stakeholders. • Support budget management, including funding negotiations, contract oversight and efficient resource use • Develop staff capability through targeted support, skills development and behavioural guidance • Oversee the maintenance and continuity of technological systems, ensuring effective procedures and resource allocation Expectations To succeed in this role, you will be expected to: • Communicate effectively with staff, partner agencies and senior stakeholders • Demonstrate strong leadership, analytical and decision making skills • Apply operational knowledge to support service delivery improvements • Work confidently with policies, risk management processes and operational planning • Manage high pressure workloads and make timely, informed decisions • Maintain a flexible and adaptive approach within a demanding environment • Operate collaboratively across districts and specialist departments Essential Criteria • Proven senior managerial experience in a large commercial or public sector call centre environment • Strong written, verbal and interpersonal communication skills • Strong analytical, leadership and innovation capabilities • Experience of change management • Knowledge of financial and budgetary principles • Experience working within a Contact Centre environment • Ability to share managerial responsibility for approximately 650 staff • Ability to analyse information and produce detailed reports • Knowledge of GDPR, the Computer Misuse Act, MOPI and Force policies • Basic understanding of budgeting, financial systems and contract management • IOSH Managing Safely (or equivalent) • Willingness and ability to travel across West Yorkshire and attend local, regional and national meetings Benefits West Yorkshire Police staff can access a wide range of benefits designed to support work life balance, wellbeing, development and financial security. These include: • Generous annual leave allowance - 27 days annual leave, rising to 32 days after five years of service plus bank holidays (bank holidays to be worked on a rota basis, incurring additional compensation) • Office based SLT across the force as required • Membership of the West Yorkshire Pension Fund, a secure Defined Benefit CARE (Career Average Revalued Earnings) pension scheme • Access to savings, discounts and cashback rewards through staff schemes, including eligibility to purchase a Blue Light Card and membership to the Company Shop (membership fees to be paid by employee) • Access to Employee Assistance Service accessible 24/7, providing counselling and financial advice for you and your immediate relatives • Membership options for the Police Treatment Centre and The Police Children s Charity (eligibility-dependent) • Opportunities for career development and training • Supportive HR policies, including maternity, paternity and other family-friendly provisions • A meaningful career with a clear sense of purpose supporting policing services that protect communities • Option to sign up to our Cycle to work scheme (eligibility-dependent) This post will close at 23:55 hours on 9th May 2026 How to Apply Join us in leading a vital operational function that supports communities across West Yorkshire The vacancy will close on 09/05/2026 at 23:55 hours. The successful candidate will be subject to personal and financial vetting checks prior to appointment.
May 15, 2026
Full time
Contact Centre Senior Manager Salary: £53,451 - £57,186 Contract: Permanent, full time Location: West Yorkshire Police Looking for a leadership role where you can make a real impact in a high performing, fast paced operational environment? This is a key position within West Yorkshire Police s Contact Directorate, providing strategic leadership across a complex operational portfolio serving the public, officers, staff and partner agencies. You will lead and motivate teams to deliver a high quality, timely and professional service while ensuring the smooth delivery of emergency and non emergency communications. As a senior manager, you will play a critical role in shaping service performance, supporting staff wellbeing, driving continuous improvement and ensuring compliance across multiple operational functions. You will also act as a vital liaison point co ordinating communication and service delivery between internal departments, the public and external agencies. This is an excellent opportunity for an experienced leader with strong operational insight, excellent people skills and a passion for delivering public focused service excellence in a demanding and rewarding environment. Role and Responsibilities As a Senior Manager, you will hold a pivotal responsibility in ensuring the effective leadership, strategic direction and operational performance of the Contact Directorate. Key Duties: • Lead by example, upholding the Police Code of Ethics and ensuring staff consistently reflect Force values • Manage staff performance, attendance and wellbeing in line with policies and procedures. • Maintain strategic oversight of Contact Centre teams, ensuring effective recruitment, training and resource deployment • Drive continuous improvement through operational planning, efficient resource coordination and preventative policing approaches • Ensure compliance with HMICFRS, national standards and Force strategies through effective partnership working • Monitor and evaluate performance to improve service delivery, user satisfaction and service recovery • Provide clear, ethical operational advice to internal and external stakeholders. • Support budget management, including funding negotiations, contract oversight and efficient resource use • Develop staff capability through targeted support, skills development and behavioural guidance • Oversee the maintenance and continuity of technological systems, ensuring effective procedures and resource allocation Expectations To succeed in this role, you will be expected to: • Communicate effectively with staff, partner agencies and senior stakeholders • Demonstrate strong leadership, analytical and decision making skills • Apply operational knowledge to support service delivery improvements • Work confidently with policies, risk management processes and operational planning • Manage high pressure workloads and make timely, informed decisions • Maintain a flexible and adaptive approach within a demanding environment • Operate collaboratively across districts and specialist departments Essential Criteria • Proven senior managerial experience in a large commercial or public sector call centre environment • Strong written, verbal and interpersonal communication skills • Strong analytical, leadership and innovation capabilities • Experience of change management • Knowledge of financial and budgetary principles • Experience working within a Contact Centre environment • Ability to share managerial responsibility for approximately 650 staff • Ability to analyse information and produce detailed reports • Knowledge of GDPR, the Computer Misuse Act, MOPI and Force policies • Basic understanding of budgeting, financial systems and contract management • IOSH Managing Safely (or equivalent) • Willingness and ability to travel across West Yorkshire and attend local, regional and national meetings Benefits West Yorkshire Police staff can access a wide range of benefits designed to support work life balance, wellbeing, development and financial security. These include: • Generous annual leave allowance - 27 days annual leave, rising to 32 days after five years of service plus bank holidays (bank holidays to be worked on a rota basis, incurring additional compensation) • Office based SLT across the force as required • Membership of the West Yorkshire Pension Fund, a secure Defined Benefit CARE (Career Average Revalued Earnings) pension scheme • Access to savings, discounts and cashback rewards through staff schemes, including eligibility to purchase a Blue Light Card and membership to the Company Shop (membership fees to be paid by employee) • Access to Employee Assistance Service accessible 24/7, providing counselling and financial advice for you and your immediate relatives • Membership options for the Police Treatment Centre and The Police Children s Charity (eligibility-dependent) • Opportunities for career development and training • Supportive HR policies, including maternity, paternity and other family-friendly provisions • A meaningful career with a clear sense of purpose supporting policing services that protect communities • Option to sign up to our Cycle to work scheme (eligibility-dependent) This post will close at 23:55 hours on 9th May 2026 How to Apply Join us in leading a vital operational function that supports communities across West Yorkshire The vacancy will close on 09/05/2026 at 23:55 hours. The successful candidate will be subject to personal and financial vetting checks prior to appointment.
The Role As a Street Works Stakeholder Manager here at United Utilities, you'll ensure our operations stay fully compliant with the New Roads & Street Works Act, the Traffic Management Act, and all related regulations. You'll oversee daily street works activity-from permitting and damage claims to reporting-while acting as a vital link between our business, county teams, Highways Authorities, and contract partners. Leading teams across Street Works, you'll champion best practice, reduce financial and reputational risks, and own all internal and external communication on street works matters. Ultimately, you'll connect our business needs with our responsibilities as a utility, ensuring we meet both operational goals and legislative obligations. Accountabilities and Responsibilities Act as the single point of contact for all Street Works-related activity, ensuring timely, accurate and coordinated responses across UU, partners and stakeholders. Build and maintain strong working relationships with internal and external stakeholders to improve service delivery and support collaborative partnership working. Own and manage all Street Works activity end-to-end, ensuring compliance, timely resolution, and seamless communication throughout. Support Street Works management with stakeholder engagement, business strategy alignment, and incident updates. Represent UU at meetings with partners, local authorities and industry forums, providing updates, addressing issues, and reporting outcomes back to the management team. Lead on legislative and documentation changes, including permit fee reviews and consultations, ensuring UU's position is agreed and communicated. Support and deliver training to partners and internal teams on expectations, systems, and processes, ensuring alignment with frameworks and agreements. Drive KPI performance, manage Street Works communications, and oversee resource allocation to minimise risk and maintain accuracy. Provide team leadership, including performance management, team development, objective setting, budget accountability, and promoting strong legislative understanding. Work closely with Compliance to share data, resolve street works issues, manage urgent defects, communicate key messages to Highways Authorities, and ensure robust monthly performance reporting. This role may not be eligible for the visa sponsorship Technical Skills and Expereince Strong Street Works expertise with proven engineering/construction knowledge, a solid understanding of legislation and principles, and the ability to apply sound judgement in daily decision-making. Exceptional communicator with excellent interpersonal, written and verbal skills; confident presenting to senior managers and external stakeholders and able to influence across teams and at all levels. Highly organised and analytical, with strong numeracy, attention to detail, effective time management, and the ability to prioritise competing demands while identifying efficiency and performance improvements. Advanced Microsoft Office skills, particularly in Excel and PowerPoint, plus experience using standard corporate systems to analyse data, produce reports, and support strategic decision-making. Collaborative team player who is adaptable to change, works well across multiple business areas and partner organisations. Holding an SWQR card is highly advantageous but not essential. You must hold a full UK driving licence to support site attendance. Benefits A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover Up to 7.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements A comprehensive healthcare plan through our company-funded scheme MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions Best Doctors Salary Finance Wealth at Work courses Deals and discounts EVolve Car Scheme Employee Assistance Plan Mental health first aiders ShareBuy MORE Choices flexible benefits Enhanced parental leave schemes Salary - £45,974 Work Type - Hybrid Job Location - Lingley Mere (UU), Lingley Green Avenue, Great Sankey, Warrington, WA5 3LP Role Type - Permanent Employment Type - Full Time Working Hours - 37.0 Hours per Week United Utilities' (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society. We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves. We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of. We've got a lot to offer. You'll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution. We rely on every employee to ensure our customers receive the best possible service, day in, day out. In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will really kick start a thriving career here at UU.
May 15, 2026
Full time
The Role As a Street Works Stakeholder Manager here at United Utilities, you'll ensure our operations stay fully compliant with the New Roads & Street Works Act, the Traffic Management Act, and all related regulations. You'll oversee daily street works activity-from permitting and damage claims to reporting-while acting as a vital link between our business, county teams, Highways Authorities, and contract partners. Leading teams across Street Works, you'll champion best practice, reduce financial and reputational risks, and own all internal and external communication on street works matters. Ultimately, you'll connect our business needs with our responsibilities as a utility, ensuring we meet both operational goals and legislative obligations. Accountabilities and Responsibilities Act as the single point of contact for all Street Works-related activity, ensuring timely, accurate and coordinated responses across UU, partners and stakeholders. Build and maintain strong working relationships with internal and external stakeholders to improve service delivery and support collaborative partnership working. Own and manage all Street Works activity end-to-end, ensuring compliance, timely resolution, and seamless communication throughout. Support Street Works management with stakeholder engagement, business strategy alignment, and incident updates. Represent UU at meetings with partners, local authorities and industry forums, providing updates, addressing issues, and reporting outcomes back to the management team. Lead on legislative and documentation changes, including permit fee reviews and consultations, ensuring UU's position is agreed and communicated. Support and deliver training to partners and internal teams on expectations, systems, and processes, ensuring alignment with frameworks and agreements. Drive KPI performance, manage Street Works communications, and oversee resource allocation to minimise risk and maintain accuracy. Provide team leadership, including performance management, team development, objective setting, budget accountability, and promoting strong legislative understanding. Work closely with Compliance to share data, resolve street works issues, manage urgent defects, communicate key messages to Highways Authorities, and ensure robust monthly performance reporting. This role may not be eligible for the visa sponsorship Technical Skills and Expereince Strong Street Works expertise with proven engineering/construction knowledge, a solid understanding of legislation and principles, and the ability to apply sound judgement in daily decision-making. Exceptional communicator with excellent interpersonal, written and verbal skills; confident presenting to senior managers and external stakeholders and able to influence across teams and at all levels. Highly organised and analytical, with strong numeracy, attention to detail, effective time management, and the ability to prioritise competing demands while identifying efficiency and performance improvements. Advanced Microsoft Office skills, particularly in Excel and PowerPoint, plus experience using standard corporate systems to analyse data, produce reports, and support strategic decision-making. Collaborative team player who is adaptable to change, works well across multiple business areas and partner organisations. Holding an SWQR card is highly advantageous but not essential. You must hold a full UK driving licence to support site attendance. Benefits A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover Up to 7.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements A comprehensive healthcare plan through our company-funded scheme MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions Best Doctors Salary Finance Wealth at Work courses Deals and discounts EVolve Car Scheme Employee Assistance Plan Mental health first aiders ShareBuy MORE Choices flexible benefits Enhanced parental leave schemes Salary - £45,974 Work Type - Hybrid Job Location - Lingley Mere (UU), Lingley Green Avenue, Great Sankey, Warrington, WA5 3LP Role Type - Permanent Employment Type - Full Time Working Hours - 37.0 Hours per Week United Utilities' (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society. We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves. We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of. We've got a lot to offer. You'll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution. We rely on every employee to ensure our customers receive the best possible service, day in, day out. In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will really kick start a thriving career here at UU.
About us Salary - Competitive Salary Work Type - Hybrid Job Location - Kendal - Kent House, Mintsfeet Road South, Kendal, Cumbria, LA9 6ND Role Type - Permanent Employment Type - Full Time Working Hours - United Utilities' (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society. We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves. We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of. We've got a lot to offer. You'll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution. Benefits A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover Up to 10.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements A comprehensive healthcare plan through our company-funded scheme MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions Best Doctors Salary Finance Wealth at Work courses Deals and discounts EVolve Car Scheme Employee Assistance Plan Mental health first aiders ShareBuy MORE Choices flexible benefits Enhanced parental leave schemes Job Purpose Are you an experienced Quantity Surveyor looking for a rewarding career, that combines your passion for construction and stakeholder management with sustainable, large-scale projects that benefit society and the environment? If yes, then United Utilities (UU) have exciting opportunities for you to join our teams across multiple locations in the North West of England. UU are experiencing a period of growth and transformation, creating several opportunities within our Commercial function to work alongside our largest and most ambitious new projects. As Quantity Surveyor you will lead and support one of several business-critical teams, managing a multitude of responsibilities. You will have the opportunity to manage a range of activities, including contract management, risk analysis, supplier collaboration and commercial operations, whilst ensuring value for money for our customers and our continued commitment to North West, England. Our roles will offer the opportunity for you to join during a period of unprecedented development, allowing you to grow within our organisation, tailoring your role to requirements and enhancing your value-contribution throughout your tenure. In joining us, you will have full exposure to the organisation, our major projects and our largest industry partners. Stakeholder collaboration is vital for this role. You will therefore need to build strong working relationships, manage key internal and external stakeholders effectively and ensure a full business partnering model, whilst maximising value, collaborating with other experts and leading initiatives to tackle challenges unique to our industry, contributing to our success and helping us achieve our objectives. We champion flexible ways of working. In-person attendance is required three days per week to promote the benefits of face-to-face collaboration, alongside flexibility of hours to support work-life balance. Initially, you may be expected to attend more frequently to familiarise yourselves with the site, the team, and your role. United Utilities offer dynamic and long-lasting options that will help you grow professionally and personally and you will have the chance to enhance your skill, knowledge and experience in a supportive and collaborative environment. If you are passionate about making a positive difference for the North West of England and want to join us on our journey of transformation, we would love to hear from you. Apply now and become part of the UU family! Accountabilities & Responsibilities Ensure contractual compliance and proactively manage contractor performance throughout the contract period. Acting as a subject matter expert. Provide commercial expertise and guidance. Commercially manage a portfolio of Works contracts to ensure that they are delivered in accordance with the contracted terms and conditions and that all issues are mitigated and managed to protect UU commercial interests. Manage post-contract commercial processes and procedures to deliver key commercial requirements on projects. These will include early warning and change management; cost forecasting; payments; cost auditing and agreement of final accounts. Negotiate and resolve contract claims/disputes and support senior managers in the resolution of escalated issues. Technical Skills & Experience Quantity Surveying degree or equivalent ; alternatively sufficient relevant experience to support the requirements of the RICS Professional Experience Route. Knowledge of key quantity surveying processes, tools and methodologies used across the whole project life-cycle. Knowledge and experience in the use of a broad range of standard forms of construction contract (preferably including NEC suite of contracts). Strong commercial negotiation and resolution skills. Experience of managing the commercial function on projects. Experience of line management. Ability to effectively communicate with internal and external stakeholders. Proficient IT skills including Microsoft Office or equivalent and ability to use IT systems and programmes. Full UK Driving License. Qualifications Essential Qualifications Quantity Surveying degree or equivalent ; alternatively sufficient relevant experience to support the requirements of the RICS Professional Experience Route. Full UK Driving License We rely on every employee to ensure our customers receive the best possible service, day in, day out. In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will really kick start a thriving career here at UU.
May 15, 2026
Full time
About us Salary - Competitive Salary Work Type - Hybrid Job Location - Kendal - Kent House, Mintsfeet Road South, Kendal, Cumbria, LA9 6ND Role Type - Permanent Employment Type - Full Time Working Hours - United Utilities' (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society. We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves. We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of. We've got a lot to offer. You'll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution. Benefits A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover Up to 10.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements A comprehensive healthcare plan through our company-funded scheme MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions Best Doctors Salary Finance Wealth at Work courses Deals and discounts EVolve Car Scheme Employee Assistance Plan Mental health first aiders ShareBuy MORE Choices flexible benefits Enhanced parental leave schemes Job Purpose Are you an experienced Quantity Surveyor looking for a rewarding career, that combines your passion for construction and stakeholder management with sustainable, large-scale projects that benefit society and the environment? If yes, then United Utilities (UU) have exciting opportunities for you to join our teams across multiple locations in the North West of England. UU are experiencing a period of growth and transformation, creating several opportunities within our Commercial function to work alongside our largest and most ambitious new projects. As Quantity Surveyor you will lead and support one of several business-critical teams, managing a multitude of responsibilities. You will have the opportunity to manage a range of activities, including contract management, risk analysis, supplier collaboration and commercial operations, whilst ensuring value for money for our customers and our continued commitment to North West, England. Our roles will offer the opportunity for you to join during a period of unprecedented development, allowing you to grow within our organisation, tailoring your role to requirements and enhancing your value-contribution throughout your tenure. In joining us, you will have full exposure to the organisation, our major projects and our largest industry partners. Stakeholder collaboration is vital for this role. You will therefore need to build strong working relationships, manage key internal and external stakeholders effectively and ensure a full business partnering model, whilst maximising value, collaborating with other experts and leading initiatives to tackle challenges unique to our industry, contributing to our success and helping us achieve our objectives. We champion flexible ways of working. In-person attendance is required three days per week to promote the benefits of face-to-face collaboration, alongside flexibility of hours to support work-life balance. Initially, you may be expected to attend more frequently to familiarise yourselves with the site, the team, and your role. United Utilities offer dynamic and long-lasting options that will help you grow professionally and personally and you will have the chance to enhance your skill, knowledge and experience in a supportive and collaborative environment. If you are passionate about making a positive difference for the North West of England and want to join us on our journey of transformation, we would love to hear from you. Apply now and become part of the UU family! Accountabilities & Responsibilities Ensure contractual compliance and proactively manage contractor performance throughout the contract period. Acting as a subject matter expert. Provide commercial expertise and guidance. Commercially manage a portfolio of Works contracts to ensure that they are delivered in accordance with the contracted terms and conditions and that all issues are mitigated and managed to protect UU commercial interests. Manage post-contract commercial processes and procedures to deliver key commercial requirements on projects. These will include early warning and change management; cost forecasting; payments; cost auditing and agreement of final accounts. Negotiate and resolve contract claims/disputes and support senior managers in the resolution of escalated issues. Technical Skills & Experience Quantity Surveying degree or equivalent ; alternatively sufficient relevant experience to support the requirements of the RICS Professional Experience Route. Knowledge of key quantity surveying processes, tools and methodologies used across the whole project life-cycle. Knowledge and experience in the use of a broad range of standard forms of construction contract (preferably including NEC suite of contracts). Strong commercial negotiation and resolution skills. Experience of managing the commercial function on projects. Experience of line management. Ability to effectively communicate with internal and external stakeholders. Proficient IT skills including Microsoft Office or equivalent and ability to use IT systems and programmes. Full UK Driving License. Qualifications Essential Qualifications Quantity Surveying degree or equivalent ; alternatively sufficient relevant experience to support the requirements of the RICS Professional Experience Route. Full UK Driving License We rely on every employee to ensure our customers receive the best possible service, day in, day out. In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will really kick start a thriving career here at UU.
Technical Authority. Engineering Excellence. Safety & Compliance Leadership. Are you a senior lift engineering professional with deep expertise across design, compliance and technical governance ? Do you want to play a central role within a growing, Private Equity-backed engineering services business where your technical knowledge, leadership and judgement will directly shape engineering standards and operational quality? Liftec Express - one of the UK's leading independent lift engineering specialists - is entering an exciting new phase of growth and transformation. We are now seeking an Engineering Design & Compliance Manager to lead technical governance, design assurance and compliance activity across major works, repairs and maintenance operations nationwide. The Role at a Glance: Engineering Design & Compliance Manager Dartford + Frequent Site Travel Competitive Salary + Excellent Benefits Package inc Car Allowance Reporting to: Major Works Director Company: Pioneer of the British lift industry. Formerly part of global brand Otis. Private Equity-backed by R Capital since 2025. Independent specialist in lift installation, maintenance, repair and modernisation Pedigree: Clients include national retail chains, major hospitals, facilities management providers and MOD sites Culture: Safety, Ethics & Quality Focused Your Background: Lift Engineering Technical Governance Building Services Compliance Major Works Modernisation Qualifications: Degree or HNC/HND in Mechanical, Electrical or Lift Engineering (desirable) Who we are: Liftec Express is a highly respected name in the UK lift and escalator sector. Previously part of OTIS, the world's leading manufacturer and service provider of elevators, escalators and moving walkways, the business is now operating independently following acquisition by R Capital. With greater agility as a standalone organisation and ambitious growth plans ahead, Liftec is investing heavily in engineering excellence, operational quality and technical capability as it strengthens its position as one of the UK's leading independent lift providers. The business delivers installation, maintenance, repair and modernisation solutions across commercial, residential and public-sector environments, including prestigious and high-profile sites nationwide. As a Private Equity-backed organisation, Liftec is focused on safety, compliance, technical excellence and long-term sustainable growth. This is an opportunity to step into a highly influential technical leadership role where your expertise will genuinely shape engineering standards across the business. Ready to play a key role in the next chapter of Liftec's growth? Reporting to the Major Works Director, you will act as the technical authority across design, engineering standards, quality and compliance functions throughout the business. You'll lead technical review activity across lift modernisation and installation projects, ensuring designs, installations and operational activity comply fully with EN81, LOLER, PUWER, CDM and wider regulatory frameworks. Working closely with engineers, project managers, operational teams and leadership, you'll provide expert technical guidance, support continuous improvement initiatives and help strengthen engineering consistency, quality and safety across the organisation. You'll also play a key role in mentoring teams, supporting technical development and ensuring robust engineering governance processes are maintained throughout project delivery and field operations. About You: • Degree or HNC/HND in Mechanical, Electrical, or Lift Engineering (or equivalent). • Minimum 8 years' experience in the lift or building services industry, with proven technical and compliance expertise. • In-depth understanding of EN81, LOLER, PUWER, CDM, EH&S and other lift industry standards. • Demonstrated experience in design review, project engineering, and technical governance. • Proven ability to manage technical teams and influence cross-functional stakeholders. • Strong analytical and problem-solving skills with attention to detail. • Excellent communication and interpersonal skills - able to explain complex technical issues clearly. • CAD and digital design tools proficiency desirable. • NEBOSH or IOSH qualification advantageous. Benefits: • Access to Discounts Platform • Pension (Day 1) - Aviva • Holiday - 25 days per year plus bank holidays • Wellness (Day 1) - Employee Assistance Programme • Death in Service (Day 1) 3x Salary - Canada Life • Sickness Scheme - Discretionary • Family Policies - Enhanced maternity and paternity provision subject to service • Incentive Scheme - Discretionary • Employee Referral Scheme • Ongoing training and professional development opportunities Why Join Liftec Express? • Join a respected, PE-backed engineering services business with ambitious growth plans • Play a visible role shaping engineering standards and technical governance • Opportunity to influence quality, compliance and operational excellence across the business • Supportive, technically focused and safety-led culture • Work alongside experienced engineering professionals within a collaborative environment • Be part of a business investing heavily in its people, systems and future growth If you're an experienced engineering and compliance leader looking for a role where your expertise can genuinely make an impact, we'd love to hear from you. Apply now to explore this opportunity in confidence. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
May 15, 2026
Full time
Technical Authority. Engineering Excellence. Safety & Compliance Leadership. Are you a senior lift engineering professional with deep expertise across design, compliance and technical governance ? Do you want to play a central role within a growing, Private Equity-backed engineering services business where your technical knowledge, leadership and judgement will directly shape engineering standards and operational quality? Liftec Express - one of the UK's leading independent lift engineering specialists - is entering an exciting new phase of growth and transformation. We are now seeking an Engineering Design & Compliance Manager to lead technical governance, design assurance and compliance activity across major works, repairs and maintenance operations nationwide. The Role at a Glance: Engineering Design & Compliance Manager Dartford + Frequent Site Travel Competitive Salary + Excellent Benefits Package inc Car Allowance Reporting to: Major Works Director Company: Pioneer of the British lift industry. Formerly part of global brand Otis. Private Equity-backed by R Capital since 2025. Independent specialist in lift installation, maintenance, repair and modernisation Pedigree: Clients include national retail chains, major hospitals, facilities management providers and MOD sites Culture: Safety, Ethics & Quality Focused Your Background: Lift Engineering Technical Governance Building Services Compliance Major Works Modernisation Qualifications: Degree or HNC/HND in Mechanical, Electrical or Lift Engineering (desirable) Who we are: Liftec Express is a highly respected name in the UK lift and escalator sector. Previously part of OTIS, the world's leading manufacturer and service provider of elevators, escalators and moving walkways, the business is now operating independently following acquisition by R Capital. With greater agility as a standalone organisation and ambitious growth plans ahead, Liftec is investing heavily in engineering excellence, operational quality and technical capability as it strengthens its position as one of the UK's leading independent lift providers. The business delivers installation, maintenance, repair and modernisation solutions across commercial, residential and public-sector environments, including prestigious and high-profile sites nationwide. As a Private Equity-backed organisation, Liftec is focused on safety, compliance, technical excellence and long-term sustainable growth. This is an opportunity to step into a highly influential technical leadership role where your expertise will genuinely shape engineering standards across the business. Ready to play a key role in the next chapter of Liftec's growth? Reporting to the Major Works Director, you will act as the technical authority across design, engineering standards, quality and compliance functions throughout the business. You'll lead technical review activity across lift modernisation and installation projects, ensuring designs, installations and operational activity comply fully with EN81, LOLER, PUWER, CDM and wider regulatory frameworks. Working closely with engineers, project managers, operational teams and leadership, you'll provide expert technical guidance, support continuous improvement initiatives and help strengthen engineering consistency, quality and safety across the organisation. You'll also play a key role in mentoring teams, supporting technical development and ensuring robust engineering governance processes are maintained throughout project delivery and field operations. About You: • Degree or HNC/HND in Mechanical, Electrical, or Lift Engineering (or equivalent). • Minimum 8 years' experience in the lift or building services industry, with proven technical and compliance expertise. • In-depth understanding of EN81, LOLER, PUWER, CDM, EH&S and other lift industry standards. • Demonstrated experience in design review, project engineering, and technical governance. • Proven ability to manage technical teams and influence cross-functional stakeholders. • Strong analytical and problem-solving skills with attention to detail. • Excellent communication and interpersonal skills - able to explain complex technical issues clearly. • CAD and digital design tools proficiency desirable. • NEBOSH or IOSH qualification advantageous. Benefits: • Access to Discounts Platform • Pension (Day 1) - Aviva • Holiday - 25 days per year plus bank holidays • Wellness (Day 1) - Employee Assistance Programme • Death in Service (Day 1) 3x Salary - Canada Life • Sickness Scheme - Discretionary • Family Policies - Enhanced maternity and paternity provision subject to service • Incentive Scheme - Discretionary • Employee Referral Scheme • Ongoing training and professional development opportunities Why Join Liftec Express? • Join a respected, PE-backed engineering services business with ambitious growth plans • Play a visible role shaping engineering standards and technical governance • Opportunity to influence quality, compliance and operational excellence across the business • Supportive, technically focused and safety-led culture • Work alongside experienced engineering professionals within a collaborative environment • Be part of a business investing heavily in its people, systems and future growth If you're an experienced engineering and compliance leader looking for a role where your expertise can genuinely make an impact, we'd love to hear from you. Apply now to explore this opportunity in confidence. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Senior Internal Audit Manager - Treasury and Liquidity Risk- UK-based foreign Bank Senior Audit Manager - Treasury and Liquidity Job Overview: The Senior Audit Manager (SAM) will play a critical role in delivering professional, independent, risk-based audits throughout the Bank. The SAM is accountable for planning, execution, reporting and issue validation for allocated audits. The role requires a proactive approach in understanding and evaluating the risk profile of allocated auditable entities, identifying key risks, communicating control deficiencies effectively, and ensuring timely resolution in collaboration with management. The role is primarily an individual contributor position with accountability for complex audits, rather than a people management role. This role offers the opportunity to contribute to a dynamic, small banking environment, delivering significant impact on the governance, risk, and control framework. Responsibilities: Audit Planning and Execution: Contributes to risk assessment and plan development and is accountable for delivering allocated audits within the approved plan, ensuring alignment with regulatory requirements and the Bank's risk profile. Lead and conduct risk-based audits across the bank, including areas such as financial and regulatory reporting, treasury, credit, risk management; ensuring scope, adequacy and comprehensive risk coverage. Ongoing risk monitoring of allocated auditable entities and tracking emerging risks. Accountable for agreeing action plans, validating issue remediation, and escalating overdue or inadequate actions to the Head of Internal Audit and Audit Committee where necessary. Independent and Professional Delivery: Work independently to execute audit methodologies, engage with stakeholders, agree on findings, and deliver quality audit reports and work papers with minimal oversight. Maintain objectivity and impartiality in all aspects of audit delivery, adhering to the Internal Audit Charter and Chartered Institute of Internal Auditors' Code of Ethics. Stakeholder Engagement: Actively communicate and build relationships with senior management to provide assurance of control effectiveness. Challenge management constructively on risk and control issues, ensuring alignment with regulatory expectations regarding liquidity, capital adequacy, and credit risk governance. Control Evaluation and Risk Mitigation: Evaluate the design and operating effectiveness of internal controls, identify gaps, and assess compliance with UK regulatory standards and the Bank's policies and procedures. Integrate IT and operational risks into audit scopes where applicable, providing value-added recommendations to address deficiencies. Leadership and Continuous Improvement: Assist the Head of Internal Audit and support continuity of audit delivery and stakeholder engagement during short absences. Promote innovation in audit practices, adopting tools like data analytics and advanced methodologies to enhance audit effectiveness. Skills and Experience required: Technical Expertise: In-depth knowledge and understanding of financial and regulatory reporting (including ILAAP and ICAAP), credit, and treasury products. The ability to integrate IT and data considerations into business and prudential audits. Qualifications: Professional certifications such as CIA, ACA, ACCA, or CISA required. Audit experience within the financial services industry, with a strong understanding of UK regulatory expectations (PRA/FCA). Core Competencies: Strong communication and stakeholder management skills, with the ability to influence and challenge senior executives. Demonstrated experience in leading and delivering audits independently, producing high quality reports, and resolving complex issues. Proactive, detail-oriented, and capable of managing competing priorities. #
May 15, 2026
Full time
Senior Internal Audit Manager - Treasury and Liquidity Risk- UK-based foreign Bank Senior Audit Manager - Treasury and Liquidity Job Overview: The Senior Audit Manager (SAM) will play a critical role in delivering professional, independent, risk-based audits throughout the Bank. The SAM is accountable for planning, execution, reporting and issue validation for allocated audits. The role requires a proactive approach in understanding and evaluating the risk profile of allocated auditable entities, identifying key risks, communicating control deficiencies effectively, and ensuring timely resolution in collaboration with management. The role is primarily an individual contributor position with accountability for complex audits, rather than a people management role. This role offers the opportunity to contribute to a dynamic, small banking environment, delivering significant impact on the governance, risk, and control framework. Responsibilities: Audit Planning and Execution: Contributes to risk assessment and plan development and is accountable for delivering allocated audits within the approved plan, ensuring alignment with regulatory requirements and the Bank's risk profile. Lead and conduct risk-based audits across the bank, including areas such as financial and regulatory reporting, treasury, credit, risk management; ensuring scope, adequacy and comprehensive risk coverage. Ongoing risk monitoring of allocated auditable entities and tracking emerging risks. Accountable for agreeing action plans, validating issue remediation, and escalating overdue or inadequate actions to the Head of Internal Audit and Audit Committee where necessary. Independent and Professional Delivery: Work independently to execute audit methodologies, engage with stakeholders, agree on findings, and deliver quality audit reports and work papers with minimal oversight. Maintain objectivity and impartiality in all aspects of audit delivery, adhering to the Internal Audit Charter and Chartered Institute of Internal Auditors' Code of Ethics. Stakeholder Engagement: Actively communicate and build relationships with senior management to provide assurance of control effectiveness. Challenge management constructively on risk and control issues, ensuring alignment with regulatory expectations regarding liquidity, capital adequacy, and credit risk governance. Control Evaluation and Risk Mitigation: Evaluate the design and operating effectiveness of internal controls, identify gaps, and assess compliance with UK regulatory standards and the Bank's policies and procedures. Integrate IT and operational risks into audit scopes where applicable, providing value-added recommendations to address deficiencies. Leadership and Continuous Improvement: Assist the Head of Internal Audit and support continuity of audit delivery and stakeholder engagement during short absences. Promote innovation in audit practices, adopting tools like data analytics and advanced methodologies to enhance audit effectiveness. Skills and Experience required: Technical Expertise: In-depth knowledge and understanding of financial and regulatory reporting (including ILAAP and ICAAP), credit, and treasury products. The ability to integrate IT and data considerations into business and prudential audits. Qualifications: Professional certifications such as CIA, ACA, ACCA, or CISA required. Audit experience within the financial services industry, with a strong understanding of UK regulatory expectations (PRA/FCA). Core Competencies: Strong communication and stakeholder management skills, with the ability to influence and challenge senior executives. Demonstrated experience in leading and delivering audits independently, producing high quality reports, and resolving complex issues. Proactive, detail-oriented, and capable of managing competing priorities. #
Corporate Partnerships Lead - 0.6 FTE Contract : 12 months fixed term; 0.6 / 22.2 hours per week; Remote, home-based but with requirement to travel to in-person meetings when required. Salary: £49,844 (FTE) pro-rata £29,906 Plus £312 working from home allowance Reports to: Head of Fundraising Purpose of the Role: Voice 21 is a rapidly growing national education charity, with a bold new strategy to 2030, and ambitious plans to double fundraised income over this strategic period. We believe there is significant potential for the corporate sector to engage with our work and support our mission to transform education. We are seeking an experienced corporate fundraiser to build our burgeoning programme, unlock exciting new opportunities for support and lead on developing new voluntary income from corporate partnerships. You will champion creative, insight-driven new business development and account management, ensuring partnerships are meaningful, mutually beneficial and aligned with our mission. This role will encompass research and qualification, engagement of potential corporate partners, developing propositions and proposals, pitching and securing new partners and relationship building and stewardship. This role will suit someone proactive and self-motivated, with proven experience in building income from corporate partnerships, who is comfortable working independently, skilled in building relationships at all levels, and driven by Voice 21 s mission. Key Responsibility of the Role: Work collaboratively across the organisation to build trusted relationships internally, maximise opportunities, and ensure corporate partnerships support our strategic objectives. Identify and deliver opportunities to develop new partnerships, securing and onboarding new corporate partners through targeted engagement. Build sustainable relationships with corporate contacts, ensuring excellent engagement and stewardship. Build a robust pipeline of prospective partners, ensuring a strategic and targeted approach to new business. Collaborate across teams to shape and deliver high-value, mutually beneficial partnership proposals that align with organisational priorities. Provide strategic support to the Head of Fundraising and Senior Leadership Team, ensuring where appropriate that senior colleagues are fully briefed and prepared. Contribute your sector knowledge, expertise and specialist insights to inform strategy and innovation and assist decision-making. Keep accurate records of all interactions with supporters and prospects. What you will bring: Proven experience in setting up a corporate fundraising programme, with a track record of securing five-figure+ relationships and raising income to target. Knowledge and/or experience of a range of corporate income streams, from strategic partnerships and sponsorships, to cause-related marketing, employee engagement, gifts in kind, etc. Strong commercial awareness, with ability to identify and prioritise high-value opportunities. Proactive and assertive, with the ability to recognise and act on new opportunities and the tenacity to secure meetings. Experience of building a portfolio of corporate sector prospects and managing a pipeline of opportunities. Ideally with experience of using Salesforce (or another CRM system) to manage pipelines, track performance and report on outcomes. Excellent interpersonal skills with the ability to build and maintain relationships at all levels, negotiating and influencing to achieve successful outcomes. Excellent written and verbal communication skills, with confident and engaging presentation abilities. Strong organisational skills and the ability to manage multiple priorities effectively. Knowledge of fundraising legislation, ethics, compliance, and data protection requirements. Self-motivated, comfortable working autonomously, and able to take ownership of own performance. Comfortable in a fast-paced, iterative culture. What you will achieve: Build a qualified pipeline of corporate prospects. Secure new five-figure partnerships. Develop tailored partnership propositions aligned to organisational priorities. Strengthen stewardship and engagement processes. Who you ll work with: Your line manager will be the Head of Fundraising and you will work alongside a fundraising officer. The fundraising team sits in the Operations Directorate. Where you ll work: All Voice 21 staff work remotely and this is a home-based role, with some travel expected to our London office (by Victoria station) and elsewhere for meetings. Occasional overnight stays may be required depending on where you are based. Voice 21 pays all travel and accommodation expenses. A bout Voice 21 Voice 21 is the national oracy education charity. We exist to empower every child to use their voice for success in school and life. Our work transforms learning and life chances through talk by increasing access to a high-quality oracy education for those that need it most. Follow the links to find out more about why oracy is so vital and the impact Voice 21 has. Why work for Voice 21? Tackle a vital challenge, with great people. Voice 21 exists to transform children' s learning and life chances through talk and we are aiming to be working with 1,800 schools a year by 2030. To reach this goal we recruit great people and give them real responsibility, training and support. Output focused culture, with flexible working opportunities. We have an agile and flexible approach, our team can work when and wherever works best to deliver the requirements of their role. As our staff predominantly work from home, we support them to create a workspace and provide technology that enables them to work effectively. Real development opportunities. We believe in supporting people to develop the skills they need to be excellent whether this means funding external training, finding a mentor to support them or giving them the time to learn from others in the organisations through our regular CPD sessions. Great benefits . 36 days holiday (inclusive of bank holidays and a 3 day Christmas closure period). Holiday entitlement increases linked to length of service, 5% employer contribution to pension, interest-free season ticket, cycle and technology loans, employee assistance scheme. Application details: Please submit your C.V. and your responses to the following questions: 1/. Tell us about the highest value corporate partnership that you have personally secured and which you developed from start to finish (max 500 words): How did you go about identifying the prospect and opportunity? How did you go about developing the relationship before you secured the partnership? What were the features of the partnership and what was the value for the charity and the corporate? What was your role in developing the pitch and how did you go about landing the deal? What was the outcome and/or impact of securing this partnership? 2/. Reflecting on the example you have shared, what did you learn from this experience? And how does that learning show up in your approach to corporate partnerships fundraising? (max 250 words) 3/. What interests you about Voice 21 and this contract specifically? What do you expect will be the challenges and opportunities in this role? (max 250 words) Closing date: 1st June 2026 however we reserve the right to close applications before the stated closing date if a sufficient number of suitable applications is received Interview dates: TBC Valuing every voice Voice 21 believes that every voice should be heard and valued. We are committed to the equal treatment of all current and prospective employees and do not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. Voice 21 is a diverse and inclusive workplace and we strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us. By offering a salary range, we demonstrate our commitment to considering a wide range of applicants who may bring different perspectives and levels of experience.
May 15, 2026
Full time
Corporate Partnerships Lead - 0.6 FTE Contract : 12 months fixed term; 0.6 / 22.2 hours per week; Remote, home-based but with requirement to travel to in-person meetings when required. Salary: £49,844 (FTE) pro-rata £29,906 Plus £312 working from home allowance Reports to: Head of Fundraising Purpose of the Role: Voice 21 is a rapidly growing national education charity, with a bold new strategy to 2030, and ambitious plans to double fundraised income over this strategic period. We believe there is significant potential for the corporate sector to engage with our work and support our mission to transform education. We are seeking an experienced corporate fundraiser to build our burgeoning programme, unlock exciting new opportunities for support and lead on developing new voluntary income from corporate partnerships. You will champion creative, insight-driven new business development and account management, ensuring partnerships are meaningful, mutually beneficial and aligned with our mission. This role will encompass research and qualification, engagement of potential corporate partners, developing propositions and proposals, pitching and securing new partners and relationship building and stewardship. This role will suit someone proactive and self-motivated, with proven experience in building income from corporate partnerships, who is comfortable working independently, skilled in building relationships at all levels, and driven by Voice 21 s mission. Key Responsibility of the Role: Work collaboratively across the organisation to build trusted relationships internally, maximise opportunities, and ensure corporate partnerships support our strategic objectives. Identify and deliver opportunities to develop new partnerships, securing and onboarding new corporate partners through targeted engagement. Build sustainable relationships with corporate contacts, ensuring excellent engagement and stewardship. Build a robust pipeline of prospective partners, ensuring a strategic and targeted approach to new business. Collaborate across teams to shape and deliver high-value, mutually beneficial partnership proposals that align with organisational priorities. Provide strategic support to the Head of Fundraising and Senior Leadership Team, ensuring where appropriate that senior colleagues are fully briefed and prepared. Contribute your sector knowledge, expertise and specialist insights to inform strategy and innovation and assist decision-making. Keep accurate records of all interactions with supporters and prospects. What you will bring: Proven experience in setting up a corporate fundraising programme, with a track record of securing five-figure+ relationships and raising income to target. Knowledge and/or experience of a range of corporate income streams, from strategic partnerships and sponsorships, to cause-related marketing, employee engagement, gifts in kind, etc. Strong commercial awareness, with ability to identify and prioritise high-value opportunities. Proactive and assertive, with the ability to recognise and act on new opportunities and the tenacity to secure meetings. Experience of building a portfolio of corporate sector prospects and managing a pipeline of opportunities. Ideally with experience of using Salesforce (or another CRM system) to manage pipelines, track performance and report on outcomes. Excellent interpersonal skills with the ability to build and maintain relationships at all levels, negotiating and influencing to achieve successful outcomes. Excellent written and verbal communication skills, with confident and engaging presentation abilities. Strong organisational skills and the ability to manage multiple priorities effectively. Knowledge of fundraising legislation, ethics, compliance, and data protection requirements. Self-motivated, comfortable working autonomously, and able to take ownership of own performance. Comfortable in a fast-paced, iterative culture. What you will achieve: Build a qualified pipeline of corporate prospects. Secure new five-figure partnerships. Develop tailored partnership propositions aligned to organisational priorities. Strengthen stewardship and engagement processes. Who you ll work with: Your line manager will be the Head of Fundraising and you will work alongside a fundraising officer. The fundraising team sits in the Operations Directorate. Where you ll work: All Voice 21 staff work remotely and this is a home-based role, with some travel expected to our London office (by Victoria station) and elsewhere for meetings. Occasional overnight stays may be required depending on where you are based. Voice 21 pays all travel and accommodation expenses. A bout Voice 21 Voice 21 is the national oracy education charity. We exist to empower every child to use their voice for success in school and life. Our work transforms learning and life chances through talk by increasing access to a high-quality oracy education for those that need it most. Follow the links to find out more about why oracy is so vital and the impact Voice 21 has. Why work for Voice 21? Tackle a vital challenge, with great people. Voice 21 exists to transform children' s learning and life chances through talk and we are aiming to be working with 1,800 schools a year by 2030. To reach this goal we recruit great people and give them real responsibility, training and support. Output focused culture, with flexible working opportunities. We have an agile and flexible approach, our team can work when and wherever works best to deliver the requirements of their role. As our staff predominantly work from home, we support them to create a workspace and provide technology that enables them to work effectively. Real development opportunities. We believe in supporting people to develop the skills they need to be excellent whether this means funding external training, finding a mentor to support them or giving them the time to learn from others in the organisations through our regular CPD sessions. Great benefits . 36 days holiday (inclusive of bank holidays and a 3 day Christmas closure period). Holiday entitlement increases linked to length of service, 5% employer contribution to pension, interest-free season ticket, cycle and technology loans, employee assistance scheme. Application details: Please submit your C.V. and your responses to the following questions: 1/. Tell us about the highest value corporate partnership that you have personally secured and which you developed from start to finish (max 500 words): How did you go about identifying the prospect and opportunity? How did you go about developing the relationship before you secured the partnership? What were the features of the partnership and what was the value for the charity and the corporate? What was your role in developing the pitch and how did you go about landing the deal? What was the outcome and/or impact of securing this partnership? 2/. Reflecting on the example you have shared, what did you learn from this experience? And how does that learning show up in your approach to corporate partnerships fundraising? (max 250 words) 3/. What interests you about Voice 21 and this contract specifically? What do you expect will be the challenges and opportunities in this role? (max 250 words) Closing date: 1st June 2026 however we reserve the right to close applications before the stated closing date if a sufficient number of suitable applications is received Interview dates: TBC Valuing every voice Voice 21 believes that every voice should be heard and valued. We are committed to the equal treatment of all current and prospective employees and do not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. Voice 21 is a diverse and inclusive workplace and we strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us. By offering a salary range, we demonstrate our commitment to considering a wide range of applicants who may bring different perspectives and levels of experience.
Tax technician, Tac compliance, accountancy practice, ATI, ATT Your new company Hays are delighted to assist our client with a role within the tax team for a tax technician. Our client has a valued client base and is a renowned training firm where employee development is paramount to the ethos of the firm. This role is based in our client's office in Greater Belfast and offers free parking. Your new role Key ResponsibilitiesTax Compliance Prepare personal tax returns (Self Assessment), including income, capital gains, and relief claims Prepare corporation tax computations and returns for SMEs and owner-managed businesses Assist with VAT returns and related queries Support payroll tax work where required (PAYE, benefits in kind reporting such as P11Ds) Ensure all filings are completed accurately and in line with current tax legislation and deadlines Client Support Liaise with clients to gather financial information and resolve queries Respond to basic client tax queries professionally and in a timely manner. Maintain accurate and up-to-date client records and working papers Liaison with Authorities Deal with routine correspondence and enquiries from HMRC (or relevant tax authority) Assist in resolving compliance queries and requests for information Technical Development & Support Research basic tax issues and prepare summaries for managers or partners. Assist with tax planning and advisory assignments as required. Keep up to date with changes in tax legislation and practice General Practice Duties Adhere to internal processes, quality standards, and regulatory requirements Support other team members during peak periods Contribute to a collaborative and professional team environment Key Skills & Competencies Technical Skills Good understanding of personal and/or corporate taxation Ability to prepare tax computations and returns with a high level of accuracy Working knowledge of accounting and tax software (e.g. IRIS, CCH, Xero, Sage, Taxfiler) Competent in Microsoft Excel and other Office applications Personal Skills Strong attention to detail and numerical accuracy Good organisational and time-management skills Professional communication skills (written and verbal) Ability to manage workload and meet deadlines Willingness to learn and develop technical knowledge What you'll need to succeed Qualifications & ExperienceEssential Prior experience in a tax or accountancy practice environment Basic understanding of UK tax legislation (or relevant jurisdiction) Desirable Studying towards or holding ATT, AAT, ACA, ACCA, or CTA qualification Experience with HMRC correspondence and online systems Experience working with a portfolio of clients Career Development The role offers structured progression within the tax team, with the opportunity to: Train towards professional tax or accountancy qualifications Develop advisory and planning experience Progress into a Senior Tax Technician or Tax Associate role Values & Professional Standards Commitment to confidentiality and professional ethics Client-focused and service-driven approach Accountability and integrity in all work What you'll get in return Competitive salary Free parking Handy office location in South Belfast What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
May 14, 2026
Full time
Tax technician, Tac compliance, accountancy practice, ATI, ATT Your new company Hays are delighted to assist our client with a role within the tax team for a tax technician. Our client has a valued client base and is a renowned training firm where employee development is paramount to the ethos of the firm. This role is based in our client's office in Greater Belfast and offers free parking. Your new role Key ResponsibilitiesTax Compliance Prepare personal tax returns (Self Assessment), including income, capital gains, and relief claims Prepare corporation tax computations and returns for SMEs and owner-managed businesses Assist with VAT returns and related queries Support payroll tax work where required (PAYE, benefits in kind reporting such as P11Ds) Ensure all filings are completed accurately and in line with current tax legislation and deadlines Client Support Liaise with clients to gather financial information and resolve queries Respond to basic client tax queries professionally and in a timely manner. Maintain accurate and up-to-date client records and working papers Liaison with Authorities Deal with routine correspondence and enquiries from HMRC (or relevant tax authority) Assist in resolving compliance queries and requests for information Technical Development & Support Research basic tax issues and prepare summaries for managers or partners. Assist with tax planning and advisory assignments as required. Keep up to date with changes in tax legislation and practice General Practice Duties Adhere to internal processes, quality standards, and regulatory requirements Support other team members during peak periods Contribute to a collaborative and professional team environment Key Skills & Competencies Technical Skills Good understanding of personal and/or corporate taxation Ability to prepare tax computations and returns with a high level of accuracy Working knowledge of accounting and tax software (e.g. IRIS, CCH, Xero, Sage, Taxfiler) Competent in Microsoft Excel and other Office applications Personal Skills Strong attention to detail and numerical accuracy Good organisational and time-management skills Professional communication skills (written and verbal) Ability to manage workload and meet deadlines Willingness to learn and develop technical knowledge What you'll need to succeed Qualifications & ExperienceEssential Prior experience in a tax or accountancy practice environment Basic understanding of UK tax legislation (or relevant jurisdiction) Desirable Studying towards or holding ATT, AAT, ACA, ACCA, or CTA qualification Experience with HMRC correspondence and online systems Experience working with a portfolio of clients Career Development The role offers structured progression within the tax team, with the opportunity to: Train towards professional tax or accountancy qualifications Develop advisory and planning experience Progress into a Senior Tax Technician or Tax Associate role Values & Professional Standards Commitment to confidentiality and professional ethics Client-focused and service-driven approach Accountability and integrity in all work What you'll get in return Competitive salary Free parking Handy office location in South Belfast What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Senior Pay and Reward Manager £53,946 to £62,509 plus a £2,000 South East allowance per annum (for individuals based at HQ), generous benefits package including excellent pension scheme. Based at Culham, Oxfordshire or Calder Bridge, Cumbria (hybrid working) Permanent, Full-Time (37.5 hours per week) The Civil Nuclear Constabulary (CNC) is an armed police service dedicated to the nuclear industry. Our vision is to be recognised nationally and internationally as the United Kingdom's leading organisation for the provision of protective policing for the civil nuclear industry and other critical national infrastructure. Given the critical nature of our work, it's vital that we recruit skilled and committed professionals to our team. We're looking for an experienced Senior Pay and Reward Manager to provide senior leadership for all pay, reward and pension activities, whilst ensuring compliance, efficiency and a high-quality service across the employee lifecycle. You'll lead on consultation and negotiation of pay and reward policy developments, including remuneration and terms and conditions. You'll manage the pay remit process, utilising market data and research, aligning it to the CNC financial plans and Government parameters. You'll influence business decisions at a senior level to achieve the best use of reward strategies, inform and shape strategic developments and contribute to annual business plans. You'll also liaise and negotiate with pay bodies and Government departments to ensure pay and reward policies and mechanisms are implemented and compliant whilst total reward is optimised. To be successful in this role you'll have HR experience at a senior level, with exposure to and experience of reward practices - a real reward subject matter expert with best practice knowledge of pay, job evaluation and benefits. Equally you will be adept in the use of technology in enabling efficient and effective reward practices. Your experience will be backed up with an MCIPD qualification (Level 7) and/or a relevant degree. You'll have strong knowledge of pay governance processes and optimizing reward practices, and experience of overseeing employer obligations in pension administration arrangements, ensuring compliance with these. You'll have exceptional stakeholder management and communication skills, with the ability to influence and provide advice at all levels, including Executive. As police staff the public expect us to display the highest standards, values and professional qualities at all times. The CNC values and Code of Ethics applies to all police staff and sets out the principles and standards of behaviour we expect to see, and you are responsible for displaying and delivering these to the highest standards. This role has been assessed as suitable for hybrid working with a 60% / 40% split of home and office working, details of which will be discussed and agreed with the successful individual. Please note that this role will initially be based at our HQ Culham until our relocation to Harwell in Autumn 2026 and the role thereafter will be based at Harwell. Benefits of working for the CNC 27.5 days annual leave (rising by 1 day after 2 years' service, and 0.5 days ever year thereafter until a total of 32.5 days is reached) plus Bank Holidays Additional 30 minutes time worked during the week to accrue additional leave of 3 days, which can be used for period between Christmas and New Year (total hours per week of 37.5) Generous pension scheme (20.7% employer contribution). The minimum employer contribution for this grade will be £11,166, and the employee contribution of £4,423 per year - providing you with a total annual pension contribution of up to £15,589. Bonus scheme - dependent on organisational and personal performance, up to a maximum of 7% of salary Officers and staff can join the national Blue Light Card scheme which offers discounts on a variety of products and services to those working in the emergency services, NHS, and Armed Forces Free parking on site Free gym on site Subsidised Costa Coffee and restaurant/cafeteria on site Enhanced family friendly and wellbeing policies Cycle to Work scheme
May 14, 2026
Full time
Senior Pay and Reward Manager £53,946 to £62,509 plus a £2,000 South East allowance per annum (for individuals based at HQ), generous benefits package including excellent pension scheme. Based at Culham, Oxfordshire or Calder Bridge, Cumbria (hybrid working) Permanent, Full-Time (37.5 hours per week) The Civil Nuclear Constabulary (CNC) is an armed police service dedicated to the nuclear industry. Our vision is to be recognised nationally and internationally as the United Kingdom's leading organisation for the provision of protective policing for the civil nuclear industry and other critical national infrastructure. Given the critical nature of our work, it's vital that we recruit skilled and committed professionals to our team. We're looking for an experienced Senior Pay and Reward Manager to provide senior leadership for all pay, reward and pension activities, whilst ensuring compliance, efficiency and a high-quality service across the employee lifecycle. You'll lead on consultation and negotiation of pay and reward policy developments, including remuneration and terms and conditions. You'll manage the pay remit process, utilising market data and research, aligning it to the CNC financial plans and Government parameters. You'll influence business decisions at a senior level to achieve the best use of reward strategies, inform and shape strategic developments and contribute to annual business plans. You'll also liaise and negotiate with pay bodies and Government departments to ensure pay and reward policies and mechanisms are implemented and compliant whilst total reward is optimised. To be successful in this role you'll have HR experience at a senior level, with exposure to and experience of reward practices - a real reward subject matter expert with best practice knowledge of pay, job evaluation and benefits. Equally you will be adept in the use of technology in enabling efficient and effective reward practices. Your experience will be backed up with an MCIPD qualification (Level 7) and/or a relevant degree. You'll have strong knowledge of pay governance processes and optimizing reward practices, and experience of overseeing employer obligations in pension administration arrangements, ensuring compliance with these. You'll have exceptional stakeholder management and communication skills, with the ability to influence and provide advice at all levels, including Executive. As police staff the public expect us to display the highest standards, values and professional qualities at all times. The CNC values and Code of Ethics applies to all police staff and sets out the principles and standards of behaviour we expect to see, and you are responsible for displaying and delivering these to the highest standards. This role has been assessed as suitable for hybrid working with a 60% / 40% split of home and office working, details of which will be discussed and agreed with the successful individual. Please note that this role will initially be based at our HQ Culham until our relocation to Harwell in Autumn 2026 and the role thereafter will be based at Harwell. Benefits of working for the CNC 27.5 days annual leave (rising by 1 day after 2 years' service, and 0.5 days ever year thereafter until a total of 32.5 days is reached) plus Bank Holidays Additional 30 minutes time worked during the week to accrue additional leave of 3 days, which can be used for period between Christmas and New Year (total hours per week of 37.5) Generous pension scheme (20.7% employer contribution). The minimum employer contribution for this grade will be £11,166, and the employee contribution of £4,423 per year - providing you with a total annual pension contribution of up to £15,589. Bonus scheme - dependent on organisational and personal performance, up to a maximum of 7% of salary Officers and staff can join the national Blue Light Card scheme which offers discounts on a variety of products and services to those working in the emergency services, NHS, and Armed Forces Free parking on site Free gym on site Subsidised Costa Coffee and restaurant/cafeteria on site Enhanced family friendly and wellbeing policies Cycle to Work scheme
Customer Focus. Service Coordination. Operational Excellence. Are you an organised, client-focused service professional who thrives in a fast-paced engineering services environment? Liftec Express a leading independent provider of lift and escalator maintenance, repair and modernisation services across the UK is continuing to strengthen its service operations during an exciting phase of growth and performance improvement. We are now seeking a Service Manager Assistant to provide focused customer support while working closely with an allocated Service Manager responsible for a dedicated customer base, portfolio of units and team of engineers. This is a pivotal branch-based role where your communication skills, organisation and service mindset will directly support customer satisfaction and operational efficiency. The Role at a Glance: Service Manager Assistant Dartford, Onsite £30,000 - £32,000 Plus Extensive Benefits Package Core hours 40 per week: 08:00-17:00, with one hour for lunch. Reporting to: Service Delivery Manager Company: Pioneer of the British lift industry. Formally part of global brand Otis - Private Equity-backed by R Capital since 2025. An independent service provider, specialising in the supply, installation, maintenance, repair and modernisation of all types of lift equipment Pedigree: Clients include national retail chains/major hospitals, large facilities management providers and MOD sites Culture: Safety, Ethics & Quality Focused Your Background: Service support / coordination experience within an engineering, construction or lift environment. Service Admin. Service Coordinator would be preferred however strong Service Support Experience in other industries would be considered Skills: Service Scheduling, client communication, service systems, strong organisational ability About Us: Liftec Express is a well-established and highly respected name in the UK lift and escalator services sector. Previously part of OTIS, the world s leading manufacturer and service provider of elevators and escalators, the business is now privately owned by R-Capital and focused on operational excellence and customer service performance. This is an excellent opportunity to join a collaborative branch team and play a central role in supporting service delivery. Ready for your next challenge? Working alongside an allocated Service Manager, you will provide a focused Customer Support Service across a defined portfolio of customers, lift units and engineers. You will regularly update clients on outstanding matters, resolve queries efficiently and maintain friendly, professional communication at all times using the JED/CRM system and information provided by Service Engineers. You will assist with scheduling planned service visits, call-outs and repairs, ensuring appropriate resource allocation and smooth coordination of engineer activity. Acting as a primary contact for client enquiries, you will manage complaints, handle urgent repair requests and maintain strong working relationships with customers. You will support compliance by ensuring service activities align with company safety policies, health and safety regulations and maintenance standards. Accurate tracking of repairs, maintenance visits and reporting through service management systems and Microsoft Office tools will form a key part of your role. You will assist with engineer rotas, training coordination and performance tracking, helping to ensure the Service Department operates efficiently while maintaining close communication with colleagues and clients. Administrative accuracy and strong organisation will underpin your day-to-day responsibilities. The role holder shall carry out his/her duties in accordance with the stipulated business policies and procedures. About You: • You bring experience from a service support or administrative role within an engineering, construction or lift sector environment. Lift industry knowledge including understanding of maintenance processes, LOLER regulations and safety requirements would be advantageous but is not essential. • Strong verbal and written communication skills enable you to interact confidently with both clients and engineers. You are comfortable using service management systems and Microsoft Office, with the ability to generate reports and track operational activity accurately. • Highly organised and proactive, you are able to prioritise effectively in a fast-paced, client-facing environment. Calm under pressure, you handle emergency calls and urgent repair requests efficiently and professionally. • A collaborative team player with strong problem-solving skills, you are committed to maintaining high standards of customer service and operational support. Benefits: • Access to Discounts Platform • Pension (Day 1) - Aviva • Holiday 25 days per year plus bank holidays holiday year - January to December • Wellness (Day 1) - Employee Assistance Programme • Death in Service (Day 1) 3 x Salary - Canada Life • Sickness Scheme - Discretionary • Family Policies - Industry-leading enhanced maternity and paternity provision subject to service • Incentive Scheme (depending on role -non-contractual) • Employee Referral Scheme Why Join Liftec Express? • Central role within a respected PE-backed engineering business • Direct involvement in customer service and operational coordination • Supportive branch environment with strong team collaboration • Opportunity to develop within a structured service organisation • Culture focused on safety, quality and customer care If you are an organised and customer-focused service professional looking to build your career within a respected engineering services business, we would love to hear from you. Apply now to explore this opportunity in confidence. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
May 13, 2026
Full time
Customer Focus. Service Coordination. Operational Excellence. Are you an organised, client-focused service professional who thrives in a fast-paced engineering services environment? Liftec Express a leading independent provider of lift and escalator maintenance, repair and modernisation services across the UK is continuing to strengthen its service operations during an exciting phase of growth and performance improvement. We are now seeking a Service Manager Assistant to provide focused customer support while working closely with an allocated Service Manager responsible for a dedicated customer base, portfolio of units and team of engineers. This is a pivotal branch-based role where your communication skills, organisation and service mindset will directly support customer satisfaction and operational efficiency. The Role at a Glance: Service Manager Assistant Dartford, Onsite £30,000 - £32,000 Plus Extensive Benefits Package Core hours 40 per week: 08:00-17:00, with one hour for lunch. Reporting to: Service Delivery Manager Company: Pioneer of the British lift industry. Formally part of global brand Otis - Private Equity-backed by R Capital since 2025. An independent service provider, specialising in the supply, installation, maintenance, repair and modernisation of all types of lift equipment Pedigree: Clients include national retail chains/major hospitals, large facilities management providers and MOD sites Culture: Safety, Ethics & Quality Focused Your Background: Service support / coordination experience within an engineering, construction or lift environment. Service Admin. Service Coordinator would be preferred however strong Service Support Experience in other industries would be considered Skills: Service Scheduling, client communication, service systems, strong organisational ability About Us: Liftec Express is a well-established and highly respected name in the UK lift and escalator services sector. Previously part of OTIS, the world s leading manufacturer and service provider of elevators and escalators, the business is now privately owned by R-Capital and focused on operational excellence and customer service performance. This is an excellent opportunity to join a collaborative branch team and play a central role in supporting service delivery. Ready for your next challenge? Working alongside an allocated Service Manager, you will provide a focused Customer Support Service across a defined portfolio of customers, lift units and engineers. You will regularly update clients on outstanding matters, resolve queries efficiently and maintain friendly, professional communication at all times using the JED/CRM system and information provided by Service Engineers. You will assist with scheduling planned service visits, call-outs and repairs, ensuring appropriate resource allocation and smooth coordination of engineer activity. Acting as a primary contact for client enquiries, you will manage complaints, handle urgent repair requests and maintain strong working relationships with customers. You will support compliance by ensuring service activities align with company safety policies, health and safety regulations and maintenance standards. Accurate tracking of repairs, maintenance visits and reporting through service management systems and Microsoft Office tools will form a key part of your role. You will assist with engineer rotas, training coordination and performance tracking, helping to ensure the Service Department operates efficiently while maintaining close communication with colleagues and clients. Administrative accuracy and strong organisation will underpin your day-to-day responsibilities. The role holder shall carry out his/her duties in accordance with the stipulated business policies and procedures. About You: • You bring experience from a service support or administrative role within an engineering, construction or lift sector environment. Lift industry knowledge including understanding of maintenance processes, LOLER regulations and safety requirements would be advantageous but is not essential. • Strong verbal and written communication skills enable you to interact confidently with both clients and engineers. You are comfortable using service management systems and Microsoft Office, with the ability to generate reports and track operational activity accurately. • Highly organised and proactive, you are able to prioritise effectively in a fast-paced, client-facing environment. Calm under pressure, you handle emergency calls and urgent repair requests efficiently and professionally. • A collaborative team player with strong problem-solving skills, you are committed to maintaining high standards of customer service and operational support. Benefits: • Access to Discounts Platform • Pension (Day 1) - Aviva • Holiday 25 days per year plus bank holidays holiday year - January to December • Wellness (Day 1) - Employee Assistance Programme • Death in Service (Day 1) 3 x Salary - Canada Life • Sickness Scheme - Discretionary • Family Policies - Industry-leading enhanced maternity and paternity provision subject to service • Incentive Scheme (depending on role -non-contractual) • Employee Referral Scheme Why Join Liftec Express? • Central role within a respected PE-backed engineering business • Direct involvement in customer service and operational coordination • Supportive branch environment with strong team collaboration • Opportunity to develop within a structured service organisation • Culture focused on safety, quality and customer care If you are an organised and customer-focused service professional looking to build your career within a respected engineering services business, we would love to hear from you. Apply now to explore this opportunity in confidence. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Job title: Project Manager Job Type: Permanent Start date: ASAP Salary Range: 55,000 + Car Allowance Location: Winchester Hours of work: 37 hours a week - hybrid working upon successful completion of probation Role information: To manage engineering, design, and turnkey projects Lead the administration, management, and successful delivery of allocated projects, ensuring completion within budget, schedule, and quality requirements. Oversee all project phases - design, engineering, procurement, subcontracted manufacture, build, testing, and installation - maintaining compliance with contract and company standards. Manage suppliers, subcontractors, and procurement activities for materials, fabrication, and specialist services. Prepare and maintain accurate project documentation, forecasts, programmes, and reports for both internal and client stakeholders. Monitor and control project performance, financial accountability, and resource allocation through effective planning and reporting. Build and sustain strong client relationships, ensuring expectations are met, change is managed appropriately, and opportunities for additional work are identified. Uphold quality, safety, and compliance across projects, ensuring adherence to company policies, the management system, UK/European safety standards, and GDPR/data protection requirements. Support broader business objectives, including change management initiatives, senior project teams, and cross-functional collaboration. Represent the company professionally at meetings and during UK or overseas travel, demonstrating commitment to health, safety, ethics, diversity, and inclusion. Qualifications/Experience Required: Professional membership of an appropriate body (e.g. MAPM) Project Management Qualification Certificate or be working towards Degree Educated (or equivalent levels) in a relevant discipline UK National Security Vetting Status - Ability to gain SC Clearance Interested in this position? please click "apply now" We try to respond to all applicants, but sometimes this is not possible due to high volumes of applications; if you have not heard from us within 14 days, regrettably it means you have been unsuccessful on this occasion. C ompany information: This Permanent vacancy is being advertised by Rullion Ltd Since 1978, Rullion has been securing exceptional candidates for a range of clients; from large well-known brands, to SMEs and start-ups. As a family-owned business, Rullion's approach is credible and honest, focused on building long-lasting relationships with both clients and candidates. Rullion is a forward-thinking recruitment company that specialises in providing a wide range of talent consultancy services to a diverse client base; from small start-ups to large household names. We celebrate and support diversity and are committed to ensuring equal opportunities for both employees and applicants. Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.
May 13, 2026
Full time
Job title: Project Manager Job Type: Permanent Start date: ASAP Salary Range: 55,000 + Car Allowance Location: Winchester Hours of work: 37 hours a week - hybrid working upon successful completion of probation Role information: To manage engineering, design, and turnkey projects Lead the administration, management, and successful delivery of allocated projects, ensuring completion within budget, schedule, and quality requirements. Oversee all project phases - design, engineering, procurement, subcontracted manufacture, build, testing, and installation - maintaining compliance with contract and company standards. Manage suppliers, subcontractors, and procurement activities for materials, fabrication, and specialist services. Prepare and maintain accurate project documentation, forecasts, programmes, and reports for both internal and client stakeholders. Monitor and control project performance, financial accountability, and resource allocation through effective planning and reporting. Build and sustain strong client relationships, ensuring expectations are met, change is managed appropriately, and opportunities for additional work are identified. Uphold quality, safety, and compliance across projects, ensuring adherence to company policies, the management system, UK/European safety standards, and GDPR/data protection requirements. Support broader business objectives, including change management initiatives, senior project teams, and cross-functional collaboration. Represent the company professionally at meetings and during UK or overseas travel, demonstrating commitment to health, safety, ethics, diversity, and inclusion. Qualifications/Experience Required: Professional membership of an appropriate body (e.g. MAPM) Project Management Qualification Certificate or be working towards Degree Educated (or equivalent levels) in a relevant discipline UK National Security Vetting Status - Ability to gain SC Clearance Interested in this position? please click "apply now" We try to respond to all applicants, but sometimes this is not possible due to high volumes of applications; if you have not heard from us within 14 days, regrettably it means you have been unsuccessful on this occasion. C ompany information: This Permanent vacancy is being advertised by Rullion Ltd Since 1978, Rullion has been securing exceptional candidates for a range of clients; from large well-known brands, to SMEs and start-ups. As a family-owned business, Rullion's approach is credible and honest, focused on building long-lasting relationships with both clients and candidates. Rullion is a forward-thinking recruitment company that specialises in providing a wide range of talent consultancy services to a diverse client base; from small start-ups to large household names. We celebrate and support diversity and are committed to ensuring equal opportunities for both employees and applicants. Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.
Salary - £48,979 Work Type - Onsite Job Location - Eccles Wastewater Treatment Works, Peel Green Road, Eccles, Manchester, M30 7DR Role Type - Permanent Employment Type - Full Time Working Hours - 37.0 Hours per Week Job Purpose You will be responsible for all scientific and practical technical input to the Wastewater Production Manager, Process Controllers and Operators, to achieve regulatory, financial, customer and key business performance targets. Ensuring all assets are managed to optimal efficiency within agreed budgetary targets whilst meeting all regulatory compliance and Customer Service standards. To include but not limited to UWWTD, PPC, UV, WML, WRA, Flow, HACCP, Self-Reporting. Accountabilities and responsibilities Interpret operational data to identify issues, implement corrective actions within Health & Safety standards, and escalate regulatory or performance risks to the Production Manager. Develop and execute action plans to meet legislative and regulatory obligations for wastewater processes while achieving company performance targets. Offer scientific and practical guidance for short- and medium-term operation of wastewater treatment assets, ensuring efficiency and optimisation. Identify operational problems, assess enhancement options, and collaborate with engineering teams to deliver optimisation opportunities. Contribute to regulatory returns, maintain quality assurance documentation, and assist in developing risk registers aligned with strategic performance requirements. Mentor Process Controllers and Operators to improve technical knowledge and best practices, and lead technical input for projects or initiatives as directed. Skills and Expereince As a Technical Officer, you will need a wide range of treatment technical skills to effectively monitor and control assets across a district. Along with well-developed IT, numerical, analytical and problem solving skills to deliver operational and financial performance targets. You will also need: Excellent presentation, written and oral communication skills combined with effective team working to successfully influence key stakeholders. Excellent knowledge and practical experience of wastewater treatment processes and best operational practice. Technical knowledge of wastewater treatment assets and the associated operational, and maintenance requirements to ensure delivery of lowest whole life cost solutions. Ability to demonstrate practical experience working in wastewater treatment operations and maintenance and experience of delivering and maintaining performance improvement Understanding and implementation of future regulatory requirements within wastewater operations This role may not be eligible for sponsorship Benefits A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover Up to 7.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements A comprehensive healthcare plan through our company-funded scheme MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions Best Doctors Salary Finance Wealth at Work courses Deals and discounts EVolve Car Scheme Employee Assistance Plan Mental health first aiders ShareBuy MORE Choices flexible benefits Enhanced parental leave schemes About Us United Utilities' (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society. We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves. We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of. We've got a lot to offer. You'll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution. We rely on every employee to ensure our customers receive the best possible service, day in, day out. In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will really kick start a thriving career here at UU.
May 12, 2026
Full time
Salary - £48,979 Work Type - Onsite Job Location - Eccles Wastewater Treatment Works, Peel Green Road, Eccles, Manchester, M30 7DR Role Type - Permanent Employment Type - Full Time Working Hours - 37.0 Hours per Week Job Purpose You will be responsible for all scientific and practical technical input to the Wastewater Production Manager, Process Controllers and Operators, to achieve regulatory, financial, customer and key business performance targets. Ensuring all assets are managed to optimal efficiency within agreed budgetary targets whilst meeting all regulatory compliance and Customer Service standards. To include but not limited to UWWTD, PPC, UV, WML, WRA, Flow, HACCP, Self-Reporting. Accountabilities and responsibilities Interpret operational data to identify issues, implement corrective actions within Health & Safety standards, and escalate regulatory or performance risks to the Production Manager. Develop and execute action plans to meet legislative and regulatory obligations for wastewater processes while achieving company performance targets. Offer scientific and practical guidance for short- and medium-term operation of wastewater treatment assets, ensuring efficiency and optimisation. Identify operational problems, assess enhancement options, and collaborate with engineering teams to deliver optimisation opportunities. Contribute to regulatory returns, maintain quality assurance documentation, and assist in developing risk registers aligned with strategic performance requirements. Mentor Process Controllers and Operators to improve technical knowledge and best practices, and lead technical input for projects or initiatives as directed. Skills and Expereince As a Technical Officer, you will need a wide range of treatment technical skills to effectively monitor and control assets across a district. Along with well-developed IT, numerical, analytical and problem solving skills to deliver operational and financial performance targets. You will also need: Excellent presentation, written and oral communication skills combined with effective team working to successfully influence key stakeholders. Excellent knowledge and practical experience of wastewater treatment processes and best operational practice. Technical knowledge of wastewater treatment assets and the associated operational, and maintenance requirements to ensure delivery of lowest whole life cost solutions. Ability to demonstrate practical experience working in wastewater treatment operations and maintenance and experience of delivering and maintaining performance improvement Understanding and implementation of future regulatory requirements within wastewater operations This role may not be eligible for sponsorship Benefits A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover Up to 7.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements A comprehensive healthcare plan through our company-funded scheme MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions Best Doctors Salary Finance Wealth at Work courses Deals and discounts EVolve Car Scheme Employee Assistance Plan Mental health first aiders ShareBuy MORE Choices flexible benefits Enhanced parental leave schemes About Us United Utilities' (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society. We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves. We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of. We've got a lot to offer. You'll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution. We rely on every employee to ensure our customers receive the best possible service, day in, day out. In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will really kick start a thriving career here at UU.
Tax Assistant Manager Maidenhead Permanent, Full-Time Your new role: This is an exciting opportunity to join our growing tax team, where you'll manage a varied portfolio of personal tax clients and play a key role in the smooth running of the department.This is a client-facing role, requiring excellent communication skills and the ability to build strong professional relationships through phone, email, virtual meetings and face-to-face contact.You'll be responsible for managing deadlines and delivering high-quality personal tax compliance work, including Self-Assessment and MTD for IT, as well as supporting the delivery of more complex tax returns. Duties & key responsibilities: Client Manages a portfolio of personal tax clients: Self-Assessment and MTD for IT. Supports the manager(s)/senior manager(s)/director(s) in the compliance process with the review of tax returns and preparation of complex tax returns. Takes responsibility for good relationship management of clients, predominately over the telephone, email, on online meetings and where appropriate in face to face contact. Builds good rapport with the client to gain a clear understanding of client expectations so that high levels of client service can be achieved. Provides general support to clients in the provision of tax returns and general compliance. Tax delivery Reviews and manages the personal tax compliance (Self-Assessment and MTD for IT) process for portfolio clients. For more complex clients, prepares and finalises accurate and timely tax return work ready for review. Liaises with other service streams and take responsibility for collation of information when the client is a multi-discipline service client. Uses and understands legislation and practice appropriately to aid in relevant areas of work. Spots planning opportunities (tax advisory and Wealth Management) and takes responsibility for escalating this to develop new business and cross selling opportunities. Client take-on / risk management Has an awareness of the firm's risk management procedure and adheres to this. Mitigates risks by involving senior people, ensuring appropriate advice is sought (where required). Has a solid understanding of professional standards, ethics and risk management protocols.Technical competence Ensure professional knowledge is technically up to date to undertake relevant area of work, and continues professional development.People Is an approachable and respected member of the team who takes a proactive interest in the team's performance and well-being Can coach processors in the accurate and timely completion of personal tax compliance work. Operations and results Monitors own time incurred and undertakes analysis as directed. Takes responsibility for invoicing portfolio and associated work, keeping accurate records. Complete time sheets accurately and on a timely basis. Meets own financial targets set. Skills & abilities: Strong attention to detail with a "can-do" attitude Excellent verbal and written communication skills Strong organisational skills and ability to manage deadlines and prioritise workload Ability to work both independently and as part of a team Confident and proactive approach Comfortable working in a paperless, technology-driven environment Knowledge & experience: Qualified ATT and/or CTA - minimum 5 years relevant tax experience No ATT Qualification - minimum 7 years relevant tax experience Personal attributes: Enthusiastic and hardworking Client-focused with the ability to build strong professional relationships Proactive and commercially aware Committed to continuous professional development Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
May 11, 2026
Full time
Tax Assistant Manager Maidenhead Permanent, Full-Time Your new role: This is an exciting opportunity to join our growing tax team, where you'll manage a varied portfolio of personal tax clients and play a key role in the smooth running of the department.This is a client-facing role, requiring excellent communication skills and the ability to build strong professional relationships through phone, email, virtual meetings and face-to-face contact.You'll be responsible for managing deadlines and delivering high-quality personal tax compliance work, including Self-Assessment and MTD for IT, as well as supporting the delivery of more complex tax returns. Duties & key responsibilities: Client Manages a portfolio of personal tax clients: Self-Assessment and MTD for IT. Supports the manager(s)/senior manager(s)/director(s) in the compliance process with the review of tax returns and preparation of complex tax returns. Takes responsibility for good relationship management of clients, predominately over the telephone, email, on online meetings and where appropriate in face to face contact. Builds good rapport with the client to gain a clear understanding of client expectations so that high levels of client service can be achieved. Provides general support to clients in the provision of tax returns and general compliance. Tax delivery Reviews and manages the personal tax compliance (Self-Assessment and MTD for IT) process for portfolio clients. For more complex clients, prepares and finalises accurate and timely tax return work ready for review. Liaises with other service streams and take responsibility for collation of information when the client is a multi-discipline service client. Uses and understands legislation and practice appropriately to aid in relevant areas of work. Spots planning opportunities (tax advisory and Wealth Management) and takes responsibility for escalating this to develop new business and cross selling opportunities. Client take-on / risk management Has an awareness of the firm's risk management procedure and adheres to this. Mitigates risks by involving senior people, ensuring appropriate advice is sought (where required). Has a solid understanding of professional standards, ethics and risk management protocols.Technical competence Ensure professional knowledge is technically up to date to undertake relevant area of work, and continues professional development.People Is an approachable and respected member of the team who takes a proactive interest in the team's performance and well-being Can coach processors in the accurate and timely completion of personal tax compliance work. Operations and results Monitors own time incurred and undertakes analysis as directed. Takes responsibility for invoicing portfolio and associated work, keeping accurate records. Complete time sheets accurately and on a timely basis. Meets own financial targets set. Skills & abilities: Strong attention to detail with a "can-do" attitude Excellent verbal and written communication skills Strong organisational skills and ability to manage deadlines and prioritise workload Ability to work both independently and as part of a team Confident and proactive approach Comfortable working in a paperless, technology-driven environment Knowledge & experience: Qualified ATT and/or CTA - minimum 5 years relevant tax experience No ATT Qualification - minimum 7 years relevant tax experience Personal attributes: Enthusiastic and hardworking Client-focused with the ability to build strong professional relationships Proactive and commercially aware Committed to continuous professional development Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Regional Leadership. Operational Performance. Customer Excellence. Are you a senior operational - change & transformation leader with experience in engineering services, lift, construction or a related technical industry ? Liftec Express a leading independent provider of lift maintenance, repair and modernisation services is looking for a Head of Service Operations (London & Southeast) to lead one of its most critical regions. This is a high-impact leadership role responsible for safety, operational performance, customer satisfaction and full P&L ownership, driving service & repair excellence across a large and complex service portfolio. You ll play a key role in shaping operational standards, improving performance and supporting the continued growth of the business. The Role at a Glance Head of Service Operations (Service & Repairs) Andover. Hampshire covering Provinces Region c100 miles radius Competitive Base Salary Plus Extensive Benefits Package inc Car Allowance, Bonus, Generous Pension Full Time Company: Pioneer of the British lift industry. Formerly part of global brand Otis now Private Equity-backed by R Capital. An independent engineering services provider specialising in lift maintenance, repair, modernisation and installation. Pedigree: Supporting major infrastructure across commercial buildings, hospitals, retail estates, transport hubs and government facilities. Culture: Safety, Ethics & Quality Focused The Opportunity This is a pivotal role leading Liftec Express service and repairs operations across London and the Southeast. You will take full ownership of operational delivery, ensuring safe, reliable and high-quality service while driving efficiency, productivity, customer satisfaction and profitability. Working closely with the Managing Director and leadership team, you will lead a large operational team and play a key role in developing a high-performance, customer-focused culture. Responsibilities Operational Leadership & Delivery • Lead the safe delivery of lift maintenance and repair services across the region • Ensure service delivery meets contractual commitments and customer expectations • Drive operational efficiency through planning, scheduling and resource allocation • Implement and monitor service processes and KPIs including productivity and response times Commercial & P&L Ownership • Take full responsibility for regional P&L performance • Deliver revenue, margin, profitability and cash targets • Identify opportunities to grow the service portfolio and expand customer relationships Customer & Stakeholder Management • Build strong relationships with key customers, consultants and stakeholders • Act as escalation point for operational and service-related issues • Ensure high levels of customer satisfaction and long-term retention Leadership & Team Development • Lead, coach and develop Service Delivery Managers, Repair Managers and engineers • Build and maintain a high-performing, accountable culture • Drive engagement, performance and continuous improvement across teams Compliance, Safety & Governance • Maintain the highest EH&S standards across all operations • Ensure compliance with regulations, industry standards and company policies • Support cross-functional and regional initiatives across the business About You You are an experienced operational leader with a strong track record in engineering services, lift, construction or a related technical industry. You will likely have • Proven experience in a senior operational leadership role • Strong track record of improving operational performance and profitability • Experience managing P&L and delivering commercial targets • Ability to build relationships with major clients and senior stakeholders • Experience leading and developing high-performing teams • Strong organisational skills with high levels of ownership and accountability • Excellent communication skills across technical and non-technical audiences • Confidence handling escalations and complex operational challenges • Commercial awareness with the ability to identify growth opportunities • Experience within a transforming, scaling or turnaround business environment would be highly beneficial. Behaviours & Values • Open-minded and inquisitive embraces continuous improvement • Extreme ownership takes accountability for results and solutions • Customer centric prioritises long-term relationships and service excellence • Honesty and integrity acts with transparency and professionalism • Doing the basics brilliantly focuses on safety, discipline and consistent execution Benefits • Pension Aviva • Car allowance • Holiday 25 days plus bank holidays • Employee Assistance Programme • Death in Service 3 x Salary • Employee Referral Scheme • Discounts Platform • Enhanced family policies Why Join Liftec Express? • Senior leadership role with full operational and commercial ownership • Opportunity to lead a key region within a growing PE-backed business • Strong focus on operational excellence, safety and customer satisfaction • Influence business transformation and performance improvement • Work with a respected brand in the lift and engineering services sector If you are a driven operational leader ready to take ownership of a major region and deliver service excellence at scale, we would love to hear from you. Apply now to explore this opportunity in confidence. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
May 11, 2026
Full time
Regional Leadership. Operational Performance. Customer Excellence. Are you a senior operational - change & transformation leader with experience in engineering services, lift, construction or a related technical industry ? Liftec Express a leading independent provider of lift maintenance, repair and modernisation services is looking for a Head of Service Operations (London & Southeast) to lead one of its most critical regions. This is a high-impact leadership role responsible for safety, operational performance, customer satisfaction and full P&L ownership, driving service & repair excellence across a large and complex service portfolio. You ll play a key role in shaping operational standards, improving performance and supporting the continued growth of the business. The Role at a Glance Head of Service Operations (Service & Repairs) Andover. Hampshire covering Provinces Region c100 miles radius Competitive Base Salary Plus Extensive Benefits Package inc Car Allowance, Bonus, Generous Pension Full Time Company: Pioneer of the British lift industry. Formerly part of global brand Otis now Private Equity-backed by R Capital. An independent engineering services provider specialising in lift maintenance, repair, modernisation and installation. Pedigree: Supporting major infrastructure across commercial buildings, hospitals, retail estates, transport hubs and government facilities. Culture: Safety, Ethics & Quality Focused The Opportunity This is a pivotal role leading Liftec Express service and repairs operations across London and the Southeast. You will take full ownership of operational delivery, ensuring safe, reliable and high-quality service while driving efficiency, productivity, customer satisfaction and profitability. Working closely with the Managing Director and leadership team, you will lead a large operational team and play a key role in developing a high-performance, customer-focused culture. Responsibilities Operational Leadership & Delivery • Lead the safe delivery of lift maintenance and repair services across the region • Ensure service delivery meets contractual commitments and customer expectations • Drive operational efficiency through planning, scheduling and resource allocation • Implement and monitor service processes and KPIs including productivity and response times Commercial & P&L Ownership • Take full responsibility for regional P&L performance • Deliver revenue, margin, profitability and cash targets • Identify opportunities to grow the service portfolio and expand customer relationships Customer & Stakeholder Management • Build strong relationships with key customers, consultants and stakeholders • Act as escalation point for operational and service-related issues • Ensure high levels of customer satisfaction and long-term retention Leadership & Team Development • Lead, coach and develop Service Delivery Managers, Repair Managers and engineers • Build and maintain a high-performing, accountable culture • Drive engagement, performance and continuous improvement across teams Compliance, Safety & Governance • Maintain the highest EH&S standards across all operations • Ensure compliance with regulations, industry standards and company policies • Support cross-functional and regional initiatives across the business About You You are an experienced operational leader with a strong track record in engineering services, lift, construction or a related technical industry. You will likely have • Proven experience in a senior operational leadership role • Strong track record of improving operational performance and profitability • Experience managing P&L and delivering commercial targets • Ability to build relationships with major clients and senior stakeholders • Experience leading and developing high-performing teams • Strong organisational skills with high levels of ownership and accountability • Excellent communication skills across technical and non-technical audiences • Confidence handling escalations and complex operational challenges • Commercial awareness with the ability to identify growth opportunities • Experience within a transforming, scaling or turnaround business environment would be highly beneficial. Behaviours & Values • Open-minded and inquisitive embraces continuous improvement • Extreme ownership takes accountability for results and solutions • Customer centric prioritises long-term relationships and service excellence • Honesty and integrity acts with transparency and professionalism • Doing the basics brilliantly focuses on safety, discipline and consistent execution Benefits • Pension Aviva • Car allowance • Holiday 25 days plus bank holidays • Employee Assistance Programme • Death in Service 3 x Salary • Employee Referral Scheme • Discounts Platform • Enhanced family policies Why Join Liftec Express? • Senior leadership role with full operational and commercial ownership • Opportunity to lead a key region within a growing PE-backed business • Strong focus on operational excellence, safety and customer satisfaction • Influence business transformation and performance improvement • Work with a respected brand in the lift and engineering services sector If you are a driven operational leader ready to take ownership of a major region and deliver service excellence at scale, we would love to hear from you. Apply now to explore this opportunity in confidence. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Regional Leadership. Operational Performance. Customer Excellence. Are you a senior operational - change & transformation leader with experience in engineering services, lift, construction or a related technical industry ? Liftec Express a leading independent provider of lift maintenance, repair and modernisation services is looking for a Head of Service Operations (London & Southeast) to lead one of its most critical regions. This is a high-impact leadership role responsible for safety, operational performance, customer satisfaction and full P&L ownership, driving service & repair excellence across a large and complex service portfolio. You ll play a key role in shaping operational standards, improving performance and supporting the continued growth of the business. The Role at a Glance Head of Service Operations (Service & Repairs) Dartford, Kent - covering London & Southeast Competitive Base Salary Plus Extensive Benefits Package inc Car Allowance, Bonus, Generous Pension Full Time Company: Pioneer of the British lift industry. Formerly part of global brand Otis now Private Equity-backed by R Capital. An independent engineering services provider specialising in lift maintenance, repair, modernisation and installation. Pedigree: Supporting major infrastructure across commercial buildings, hospitals, retail estates, transport hubs and government facilities. Culture: Safety, Ethics & Quality Focused The Opportunity This is a pivotal role leading Liftec Express service and repairs operations across London and the Southeast. You will take full ownership of operational delivery, ensuring safe, reliable and high-quality service while driving efficiency, productivity, customer satisfaction and profitability. Working closely with the Managing Director and leadership team, you will lead a large operational team and play a key role in developing a high-performance, customer-focused culture. Responsibilities Operational Leadership & Delivery • Lead the safe delivery of lift maintenance and repair services across the region • Ensure service delivery meets contractual commitments and customer expectations • Drive operational efficiency through planning, scheduling and resource allocation • Implement and monitor service processes and KPIs including productivity and response times Commercial & P&L Ownership • Take full responsibility for regional P&L performance • Deliver revenue, margin, profitability and cash targets • Identify opportunities to grow the service portfolio and expand customer relationships Customer & Stakeholder Management • Build strong relationships with key customers, consultants and stakeholders • Act as escalation point for operational and service-related issues • Ensure high levels of customer satisfaction and long-term retention Leadership & Team Development • Lead, coach and develop Service Delivery Managers, Repair Managers and engineers • Build and maintain a high-performing, accountable culture • Drive engagement, performance and continuous improvement across teams Compliance, Safety & Governance • Maintain the highest EH&S standards across all operations • Ensure compliance with regulations, industry standards and company policies • Support cross-functional and regional initiatives across the business About You You are an experienced operational leader with a strong track record in engineering services, lift, construction or a related technical industry. You will likely have • Proven experience in a senior operational leadership role • Strong track record of improving operational performance and profitability • Experience managing P&L and delivering commercial targets • Ability to build relationships with major clients and senior stakeholders • Experience leading and developing high-performing teams • Strong organisational skills with high levels of ownership and accountability • Excellent communication skills across technical and non-technical audiences • Confidence handling escalations and complex operational challenges • Commercial awareness with the ability to identify growth opportunities • Experience within a transforming, scaling or turnaround business environment would be highly beneficial. Behaviours & Values • Open-minded and inquisitive embraces continuous improvement • Extreme ownership takes accountability for results and solutions • Customer centric prioritises long-term relationships and service excellence • Honesty and integrity acts with transparency and professionalism • Doing the basics brilliantly focuses on safety, discipline and consistent execution Benefits • Pension Aviva • Car allowance • Holiday 25 days plus bank holidays • Employee Assistance Programme • Death in Service 3 x Salary • Employee Referral Scheme • Discounts Platform • Enhanced family policies Why Join Liftec Express? • Senior leadership role with full operational and commercial ownership • Opportunity to lead a key region within a growing PE-backed business • Strong focus on operational excellence, safety and customer satisfaction • Influence business transformation and performance improvement • Work with a respected brand in the lift and engineering services sector If you are a driven operational leader ready to take ownership of a major region and deliver service excellence at scale, we would love to hear from you. Apply now to explore this opportunity in confidence. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
May 11, 2026
Full time
Regional Leadership. Operational Performance. Customer Excellence. Are you a senior operational - change & transformation leader with experience in engineering services, lift, construction or a related technical industry ? Liftec Express a leading independent provider of lift maintenance, repair and modernisation services is looking for a Head of Service Operations (London & Southeast) to lead one of its most critical regions. This is a high-impact leadership role responsible for safety, operational performance, customer satisfaction and full P&L ownership, driving service & repair excellence across a large and complex service portfolio. You ll play a key role in shaping operational standards, improving performance and supporting the continued growth of the business. The Role at a Glance Head of Service Operations (Service & Repairs) Dartford, Kent - covering London & Southeast Competitive Base Salary Plus Extensive Benefits Package inc Car Allowance, Bonus, Generous Pension Full Time Company: Pioneer of the British lift industry. Formerly part of global brand Otis now Private Equity-backed by R Capital. An independent engineering services provider specialising in lift maintenance, repair, modernisation and installation. Pedigree: Supporting major infrastructure across commercial buildings, hospitals, retail estates, transport hubs and government facilities. Culture: Safety, Ethics & Quality Focused The Opportunity This is a pivotal role leading Liftec Express service and repairs operations across London and the Southeast. You will take full ownership of operational delivery, ensuring safe, reliable and high-quality service while driving efficiency, productivity, customer satisfaction and profitability. Working closely with the Managing Director and leadership team, you will lead a large operational team and play a key role in developing a high-performance, customer-focused culture. Responsibilities Operational Leadership & Delivery • Lead the safe delivery of lift maintenance and repair services across the region • Ensure service delivery meets contractual commitments and customer expectations • Drive operational efficiency through planning, scheduling and resource allocation • Implement and monitor service processes and KPIs including productivity and response times Commercial & P&L Ownership • Take full responsibility for regional P&L performance • Deliver revenue, margin, profitability and cash targets • Identify opportunities to grow the service portfolio and expand customer relationships Customer & Stakeholder Management • Build strong relationships with key customers, consultants and stakeholders • Act as escalation point for operational and service-related issues • Ensure high levels of customer satisfaction and long-term retention Leadership & Team Development • Lead, coach and develop Service Delivery Managers, Repair Managers and engineers • Build and maintain a high-performing, accountable culture • Drive engagement, performance and continuous improvement across teams Compliance, Safety & Governance • Maintain the highest EH&S standards across all operations • Ensure compliance with regulations, industry standards and company policies • Support cross-functional and regional initiatives across the business About You You are an experienced operational leader with a strong track record in engineering services, lift, construction or a related technical industry. You will likely have • Proven experience in a senior operational leadership role • Strong track record of improving operational performance and profitability • Experience managing P&L and delivering commercial targets • Ability to build relationships with major clients and senior stakeholders • Experience leading and developing high-performing teams • Strong organisational skills with high levels of ownership and accountability • Excellent communication skills across technical and non-technical audiences • Confidence handling escalations and complex operational challenges • Commercial awareness with the ability to identify growth opportunities • Experience within a transforming, scaling or turnaround business environment would be highly beneficial. Behaviours & Values • Open-minded and inquisitive embraces continuous improvement • Extreme ownership takes accountability for results and solutions • Customer centric prioritises long-term relationships and service excellence • Honesty and integrity acts with transparency and professionalism • Doing the basics brilliantly focuses on safety, discipline and consistent execution Benefits • Pension Aviva • Car allowance • Holiday 25 days plus bank holidays • Employee Assistance Programme • Death in Service 3 x Salary • Employee Referral Scheme • Discounts Platform • Enhanced family policies Why Join Liftec Express? • Senior leadership role with full operational and commercial ownership • Opportunity to lead a key region within a growing PE-backed business • Strong focus on operational excellence, safety and customer satisfaction • Influence business transformation and performance improvement • Work with a respected brand in the lift and engineering services sector If you are a driven operational leader ready to take ownership of a major region and deliver service excellence at scale, we would love to hear from you. Apply now to explore this opportunity in confidence. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Regional Leadership. Operational Performance. Customer Excellence. Are you a senior operational - change & transformation leader with experience in engineering services, lift, construction or a related technical industry ? Liftec Express a leading independent provider of lift maintenance, repair and modernisation services is looking for a Head of Service Operations (London & Southeast) to lead one of its most critical regions. This is a high-impact leadership role responsible for safety, operational performance, customer satisfaction and full P&L ownership, driving service & repair excellence across a large and complex service portfolio. You ll play a key role in shaping operational standards, improving performance and supporting the continued growth of the business. The Role at a Glance Head of Service Operations (Service & Repairs) Andover. Hampshire covering Provinces Region c100 miles radius Competitive Base Salary Plus Extensive Benefits Package inc Car Allowance, Bonus, Generous Pension Full Time Company: Pioneer of the British lift industry. Formerly part of global brand Otis now Private Equity-backed by R Capital. An independent engineering services provider specialising in lift maintenance, repair, modernisation and installation. Pedigree: Supporting major infrastructure across commercial buildings, hospitals, retail estates, transport hubs and government facilities. Culture: Safety, Ethics & Quality Focused The Opportunity This is a pivotal role leading Liftec Express service and repairs operations across London and the Southeast. You will take full ownership of operational delivery, ensuring safe, reliable and high-quality service while driving efficiency, productivity, customer satisfaction and profitability. Working closely with the Managing Director and leadership team, you will lead a large operational team and play a key role in developing a high-performance, customer-focused culture. Responsibilities Operational Leadership & Delivery • Lead the safe delivery of lift maintenance and repair services across the region • Ensure service delivery meets contractual commitments and customer expectations • Drive operational efficiency through planning, scheduling and resource allocation • Implement and monitor service processes and KPIs including productivity and response times Commercial & P&L Ownership • Take full responsibility for regional P&L performance • Deliver revenue, margin, profitability and cash targets • Identify opportunities to grow the service portfolio and expand customer relationships Customer & Stakeholder Management • Build strong relationships with key customers, consultants and stakeholders • Act as escalation point for operational and service-related issues • Ensure high levels of customer satisfaction and long-term retention Leadership & Team Development • Lead, coach and develop Service Delivery Managers, Repair Managers and engineers • Build and maintain a high-performing, accountable culture • Drive engagement, performance and continuous improvement across teams Compliance, Safety & Governance • Maintain the highest EH&S standards across all operations • Ensure compliance with regulations, industry standards and company policies • Support cross-functional and regional initiatives across the business About You You are an experienced operational leader with a strong track record in engineering services, lift, construction or a related technical industry. You will likely have • Proven experience in a senior operational leadership role • Strong track record of improving operational performance and profitability • Experience managing P&L and delivering commercial targets • Ability to build relationships with major clients and senior stakeholders • Experience leading and developing high-performing teams • Strong organisational skills with high levels of ownership and accountability • Excellent communication skills across technical and non-technical audiences • Confidence handling escalations and complex operational challenges • Commercial awareness with the ability to identify growth opportunities • Experience within a transforming, scaling or turnaround business environment would be highly beneficial. Behaviours & Values • Open-minded and inquisitive embraces continuous improvement • Extreme ownership takes accountability for results and solutions • Customer centric prioritises long-term relationships and service excellence • Honesty and integrity acts with transparency and professionalism • Doing the basics brilliantly focuses on safety, discipline and consistent execution Benefits • Pension Aviva • Car allowance • Holiday 25 days plus bank holidays • Employee Assistance Programme • Death in Service 3 x Salary • Employee Referral Scheme • Discounts Platform • Enhanced family policies Why Join Liftec Express? • Senior leadership role with full operational and commercial ownership • Opportunity to lead a key region within a growing PE-backed business • Strong focus on operational excellence, safety and customer satisfaction • Influence business transformation and performance improvement • Work with a respected brand in the lift and engineering services sector If you are a driven operational leader ready to take ownership of a major region and deliver service excellence at scale, we would love to hear from you. Apply now to explore this opportunity in confidence. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
May 11, 2026
Full time
Regional Leadership. Operational Performance. Customer Excellence. Are you a senior operational - change & transformation leader with experience in engineering services, lift, construction or a related technical industry ? Liftec Express a leading independent provider of lift maintenance, repair and modernisation services is looking for a Head of Service Operations (London & Southeast) to lead one of its most critical regions. This is a high-impact leadership role responsible for safety, operational performance, customer satisfaction and full P&L ownership, driving service & repair excellence across a large and complex service portfolio. You ll play a key role in shaping operational standards, improving performance and supporting the continued growth of the business. The Role at a Glance Head of Service Operations (Service & Repairs) Andover. Hampshire covering Provinces Region c100 miles radius Competitive Base Salary Plus Extensive Benefits Package inc Car Allowance, Bonus, Generous Pension Full Time Company: Pioneer of the British lift industry. Formerly part of global brand Otis now Private Equity-backed by R Capital. An independent engineering services provider specialising in lift maintenance, repair, modernisation and installation. Pedigree: Supporting major infrastructure across commercial buildings, hospitals, retail estates, transport hubs and government facilities. Culture: Safety, Ethics & Quality Focused The Opportunity This is a pivotal role leading Liftec Express service and repairs operations across London and the Southeast. You will take full ownership of operational delivery, ensuring safe, reliable and high-quality service while driving efficiency, productivity, customer satisfaction and profitability. Working closely with the Managing Director and leadership team, you will lead a large operational team and play a key role in developing a high-performance, customer-focused culture. Responsibilities Operational Leadership & Delivery • Lead the safe delivery of lift maintenance and repair services across the region • Ensure service delivery meets contractual commitments and customer expectations • Drive operational efficiency through planning, scheduling and resource allocation • Implement and monitor service processes and KPIs including productivity and response times Commercial & P&L Ownership • Take full responsibility for regional P&L performance • Deliver revenue, margin, profitability and cash targets • Identify opportunities to grow the service portfolio and expand customer relationships Customer & Stakeholder Management • Build strong relationships with key customers, consultants and stakeholders • Act as escalation point for operational and service-related issues • Ensure high levels of customer satisfaction and long-term retention Leadership & Team Development • Lead, coach and develop Service Delivery Managers, Repair Managers and engineers • Build and maintain a high-performing, accountable culture • Drive engagement, performance and continuous improvement across teams Compliance, Safety & Governance • Maintain the highest EH&S standards across all operations • Ensure compliance with regulations, industry standards and company policies • Support cross-functional and regional initiatives across the business About You You are an experienced operational leader with a strong track record in engineering services, lift, construction or a related technical industry. You will likely have • Proven experience in a senior operational leadership role • Strong track record of improving operational performance and profitability • Experience managing P&L and delivering commercial targets • Ability to build relationships with major clients and senior stakeholders • Experience leading and developing high-performing teams • Strong organisational skills with high levels of ownership and accountability • Excellent communication skills across technical and non-technical audiences • Confidence handling escalations and complex operational challenges • Commercial awareness with the ability to identify growth opportunities • Experience within a transforming, scaling or turnaround business environment would be highly beneficial. Behaviours & Values • Open-minded and inquisitive embraces continuous improvement • Extreme ownership takes accountability for results and solutions • Customer centric prioritises long-term relationships and service excellence • Honesty and integrity acts with transparency and professionalism • Doing the basics brilliantly focuses on safety, discipline and consistent execution Benefits • Pension Aviva • Car allowance • Holiday 25 days plus bank holidays • Employee Assistance Programme • Death in Service 3 x Salary • Employee Referral Scheme • Discounts Platform • Enhanced family policies Why Join Liftec Express? • Senior leadership role with full operational and commercial ownership • Opportunity to lead a key region within a growing PE-backed business • Strong focus on operational excellence, safety and customer satisfaction • Influence business transformation and performance improvement • Work with a respected brand in the lift and engineering services sector If you are a driven operational leader ready to take ownership of a major region and deliver service excellence at scale, we would love to hear from you. Apply now to explore this opportunity in confidence. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
HR & Sustainability Lead Norwich Part-time, 24 hours Hybrid c.£40,000 Senior HR roles and proper part-time hours rarely go together. This one does. A B Corp certified accountancy practice in Norwich is looking for an HR & Sustainability Lead to own the people function and the firm's B Corp and sustainability commitments. The role reports directly to the CEO and is genuinely senior, not a hours-light version of something junior. This is an established firm with around 600 clients, strong professional standards, and a values-led identity that holds up to scrutiny. The HR function is already built, the B Corp framework is in place. What this role does is keep both running properly and tell the story externally. The role The remit splits across three areas: People. Induction, four-monthly performance cycles, recruitment end-to-end, grievance and disciplinary casework, JEDI, wellbeing, health and safety. Co-ordination across both the UK team and an outsourced team based overseas. Sustainability. Maintaining B Corp certification in good standing, preparing for the next recertification, the annual Impact Report, and the firm's wider ethical accreditations. External communications and content that markets the firm's purpose-led identity. Standards and reward. Pay benchmarking, the annual review cycle, training completion across the team, CPD co-ordination, and reinforcing the firm's standards on data protection, ethics and methods of working. External HR and H&S support is already in place, so you won't be alone on technical employment law or compliance. You'll know when to draw on it. Who this will suit Someone with substantial HR experience, probably already at HR Manager or HR Lead level, who wants seniority and ownership at part-time hours. Professional services experience would help. You'll be confident running difficult conversations as well as supportive ones, commercially minded, and aligned with the firm's values without being precious about them. CIPD qualification is desirable, not essential. What's on offer Circa £40,000 24 hours per week, three days or flexed over five Hybrid working from a Norwich base BUPA private medical insurance Employee Assistance Programme and mental health first aid provision Climate Perks Living Wage employer with proper benchmarking A direct line to the CEO and real ownership of the brief If you're an experienced HR professional looking for a senior part-time role in a firm that genuinely lives its values, this is one worth a proper conversation.
May 11, 2026
Full time
HR & Sustainability Lead Norwich Part-time, 24 hours Hybrid c.£40,000 Senior HR roles and proper part-time hours rarely go together. This one does. A B Corp certified accountancy practice in Norwich is looking for an HR & Sustainability Lead to own the people function and the firm's B Corp and sustainability commitments. The role reports directly to the CEO and is genuinely senior, not a hours-light version of something junior. This is an established firm with around 600 clients, strong professional standards, and a values-led identity that holds up to scrutiny. The HR function is already built, the B Corp framework is in place. What this role does is keep both running properly and tell the story externally. The role The remit splits across three areas: People. Induction, four-monthly performance cycles, recruitment end-to-end, grievance and disciplinary casework, JEDI, wellbeing, health and safety. Co-ordination across both the UK team and an outsourced team based overseas. Sustainability. Maintaining B Corp certification in good standing, preparing for the next recertification, the annual Impact Report, and the firm's wider ethical accreditations. External communications and content that markets the firm's purpose-led identity. Standards and reward. Pay benchmarking, the annual review cycle, training completion across the team, CPD co-ordination, and reinforcing the firm's standards on data protection, ethics and methods of working. External HR and H&S support is already in place, so you won't be alone on technical employment law or compliance. You'll know when to draw on it. Who this will suit Someone with substantial HR experience, probably already at HR Manager or HR Lead level, who wants seniority and ownership at part-time hours. Professional services experience would help. You'll be confident running difficult conversations as well as supportive ones, commercially minded, and aligned with the firm's values without being precious about them. CIPD qualification is desirable, not essential. What's on offer Circa £40,000 24 hours per week, three days or flexed over five Hybrid working from a Norwich base BUPA private medical insurance Employee Assistance Programme and mental health first aid provision Climate Perks Living Wage employer with proper benchmarking A direct line to the CEO and real ownership of the brief If you're an experienced HR professional looking for a senior part-time role in a firm that genuinely lives its values, this is one worth a proper conversation.
PERI GmbH Formwork Scaffolding Engineering
Bolton, Lancashire
The Director of Logistics provides strategic leadership for Yard Operations and Logistics. This role leads multi-site operations with a strong focus on governance, performance, and operational consistency, ensuring safe and high standards of execution and results across all locations. As a people-focused leader, play a critical role in supporting business growth and scaling day-to-day operations. Leading from the front, this individual makes sound decisions under pressure, keeps teams aligned, and drives disciplined execution. The role holds direct accountability for service quality, workforce productivity, and safety, while consistently demonstrating strong operational judgment and a continuous improvement mindset. What you'll do on a typical day: Leadership: Multi-Site Leadership: Direct operations across five locations, ensuring alignment with corporate strategy and performance goals. Build, train, and mentor high-performing teams through clear expectations, development plans, and succession strategies. Strengthen yard leadership capability, coach managers, and foster a safety-first, data-driven, and collaborative culture. Oversee the hiring, training, and ongoing development of direct and indirect reports. Recommend advancement potential and foster an environment that supports personal growth and advancement. Define and implement best practices, processes and systems for all operational functions. Set achievable goals, monitor performance, define measures to drive performance improvement, and report results. Address customer issues relating to quality or execution deficiencies. Operational Excellence: Oversee facilities, yard and yard layouts, fleet and equipment management, material quality and packaging standards, and staffing to ensure safe and efficient operations. Establish and maintain best practices for shipping, returns, service, and assembly, integrating them into the overall "Order to Cash" process. Develop and track KPIs such as on-time and in full delivery, order fill rates, returns duration, order fulfillment accuracy, and productivity. Ensure compliance with PERI HSMS and local H&S legislation, monitoring and improving performance as needed. Organize, manage, and report on the annual national physical inventory count. Ensure all contracted services follow established contractor management protocols. Regularly visit regional facilities and collaborate with Sales, Engineering, Customer Service, and Operations teams to identify and implement improvement opportunities. Additional Responsibilities: Develop and manage the annual CAPEX and OPEX budgets. Oversee inter-subsidiary trade processes and report on non-compliance. Manage, monitor and report on compliance with established rental criteria quality standards. Liaise with Sales, Engineering and Customer Service to address customer issues and drive customer improvement efforts. Regularly audit H&S processes to ensure compliance. Identify facility improvements and develop cost-effective solutions. Coordinate refurbishment/construction projects including vendor selection, budget development, project execution and reporting for each yard location. Other related duties as assigned. What you'll need to be successful: Bachelor's degree in Business, Operations Management, Logistics, or a related field; or equivalent experience. Minimum of 10 years of leadership experience in operations focused roles. Logistics designation (P.Log, CPIM, CSCP, etc.) is an asset. Strong experience in operational performance monitoring utilizing LEAN tools, including KPI development, benchmarking, analytics, problem-solving, and leading continuous improvement and change management initiatives. Proven expertise in inventory management, logistics and transportation, quality assurance, H&S, Facilities Management, equipment servicing and rental, operations finance, multi-branch/remote operations management, supply chain management, demand planning, and order management. Demonstrated ability to develop, articulate, and execute comprehensive operations strategies. Strong leadership skills, experience leading teams, coaching, mentoring and developing direct reports. Strong communication and interpersonal skills. Entrepreneurial and self-motivated. Analytical and goal oriented. Ability to manage through vision and purpose. Open and trustworthy, strong business ethics. Excellent organizational skills. Experience with quality standards. Familiarity with H&S legislation, including OH&S Act. Proficiency in Microsoft Office: Word, Excel, PowerPoint, Outlook. What your benefits will be: $140,000 - $170,000 per year Life Insurance Short-Term & Long-Term Disability Company Matching RRSP Tuition Reimbursement Company Bonus We thank all applicants for their interest in the position; however, only those selected for an interview will be contacted. Accommodation for candidates with disabilities is available throughout the recruitment process upon request.
May 10, 2026
Full time
The Director of Logistics provides strategic leadership for Yard Operations and Logistics. This role leads multi-site operations with a strong focus on governance, performance, and operational consistency, ensuring safe and high standards of execution and results across all locations. As a people-focused leader, play a critical role in supporting business growth and scaling day-to-day operations. Leading from the front, this individual makes sound decisions under pressure, keeps teams aligned, and drives disciplined execution. The role holds direct accountability for service quality, workforce productivity, and safety, while consistently demonstrating strong operational judgment and a continuous improvement mindset. What you'll do on a typical day: Leadership: Multi-Site Leadership: Direct operations across five locations, ensuring alignment with corporate strategy and performance goals. Build, train, and mentor high-performing teams through clear expectations, development plans, and succession strategies. Strengthen yard leadership capability, coach managers, and foster a safety-first, data-driven, and collaborative culture. Oversee the hiring, training, and ongoing development of direct and indirect reports. Recommend advancement potential and foster an environment that supports personal growth and advancement. Define and implement best practices, processes and systems for all operational functions. Set achievable goals, monitor performance, define measures to drive performance improvement, and report results. Address customer issues relating to quality or execution deficiencies. Operational Excellence: Oversee facilities, yard and yard layouts, fleet and equipment management, material quality and packaging standards, and staffing to ensure safe and efficient operations. Establish and maintain best practices for shipping, returns, service, and assembly, integrating them into the overall "Order to Cash" process. Develop and track KPIs such as on-time and in full delivery, order fill rates, returns duration, order fulfillment accuracy, and productivity. Ensure compliance with PERI HSMS and local H&S legislation, monitoring and improving performance as needed. Organize, manage, and report on the annual national physical inventory count. Ensure all contracted services follow established contractor management protocols. Regularly visit regional facilities and collaborate with Sales, Engineering, Customer Service, and Operations teams to identify and implement improvement opportunities. Additional Responsibilities: Develop and manage the annual CAPEX and OPEX budgets. Oversee inter-subsidiary trade processes and report on non-compliance. Manage, monitor and report on compliance with established rental criteria quality standards. Liaise with Sales, Engineering and Customer Service to address customer issues and drive customer improvement efforts. Regularly audit H&S processes to ensure compliance. Identify facility improvements and develop cost-effective solutions. Coordinate refurbishment/construction projects including vendor selection, budget development, project execution and reporting for each yard location. Other related duties as assigned. What you'll need to be successful: Bachelor's degree in Business, Operations Management, Logistics, or a related field; or equivalent experience. Minimum of 10 years of leadership experience in operations focused roles. Logistics designation (P.Log, CPIM, CSCP, etc.) is an asset. Strong experience in operational performance monitoring utilizing LEAN tools, including KPI development, benchmarking, analytics, problem-solving, and leading continuous improvement and change management initiatives. Proven expertise in inventory management, logistics and transportation, quality assurance, H&S, Facilities Management, equipment servicing and rental, operations finance, multi-branch/remote operations management, supply chain management, demand planning, and order management. Demonstrated ability to develop, articulate, and execute comprehensive operations strategies. Strong leadership skills, experience leading teams, coaching, mentoring and developing direct reports. Strong communication and interpersonal skills. Entrepreneurial and self-motivated. Analytical and goal oriented. Ability to manage through vision and purpose. Open and trustworthy, strong business ethics. Excellent organizational skills. Experience with quality standards. Familiarity with H&S legislation, including OH&S Act. Proficiency in Microsoft Office: Word, Excel, PowerPoint, Outlook. What your benefits will be: $140,000 - $170,000 per year Life Insurance Short-Term & Long-Term Disability Company Matching RRSP Tuition Reimbursement Company Bonus We thank all applicants for their interest in the position; however, only those selected for an interview will be contacted. Accommodation for candidates with disabilities is available throughout the recruitment process upon request.
Regional Leadership. Operational Performance. Customer Excellence. Are you a senior operational - change & transformation leader with experience in engineering services, lift, construction or a related technical industry ? Liftec Express a leading independent provider of lift maintenance, repair and modernisation services is looking for a Head of Service Operations (London & Southeast) to lead one of its most critical regions. This is a high-impact leadership role responsible for safety, operational performance, customer satisfaction and full P&L ownership, driving service & repair excellence across a large and complex service portfolio. You ll play a key role in shaping operational standards, improving performance and supporting the continued growth of the business. The Role at a Glance Head of Service Operations (Service & Repairs) Dartford, Kent - covering London & Southeast Competitive Base Salary Plus Extensive Benefits Package inc Car Allowance, Bonus, Generous Pension Full Time Company: Pioneer of the British lift industry. Formerly part of global brand Otis now Private Equity-backed by R Capital. An independent engineering services provider specialising in lift maintenance, repair, modernisation and installation. Pedigree: Supporting major infrastructure across commercial buildings, hospitals, retail estates, transport hubs and government facilities. Culture: Safety, Ethics & Quality Focused The Opportunity This is a pivotal role leading Liftec Express service and repairs operations across London and the Southeast. You will take full ownership of operational delivery, ensuring safe, reliable and high-quality service while driving efficiency, productivity, customer satisfaction and profitability. Working closely with the Managing Director and leadership team, you will lead a large operational team and play a key role in developing a high-performance, customer-focused culture. Responsibilities Operational Leadership & Delivery • Lead the safe delivery of lift maintenance and repair services across the region • Ensure service delivery meets contractual commitments and customer expectations • Drive operational efficiency through planning, scheduling and resource allocation • Implement and monitor service processes and KPIs including productivity and response times Commercial & P&L Ownership • Take full responsibility for regional P&L performance • Deliver revenue, margin, profitability and cash targets • Identify opportunities to grow the service portfolio and expand customer relationships Customer & Stakeholder Management • Build strong relationships with key customers, consultants and stakeholders • Act as escalation point for operational and service-related issues • Ensure high levels of customer satisfaction and long-term retention Leadership & Team Development • Lead, coach and develop Service Delivery Managers, Repair Managers and engineers • Build and maintain a high-performing, accountable culture • Drive engagement, performance and continuous improvement across teams Compliance, Safety & Governance • Maintain the highest EH&S standards across all operations • Ensure compliance with regulations, industry standards and company policies • Support cross-functional and regional initiatives across the business About You You are an experienced operational leader with a strong track record in engineering services, lift, construction or a related technical industry. You will likely have • Proven experience in a senior operational leadership role • Strong track record of improving operational performance and profitability • Experience managing P&L and delivering commercial targets • Ability to build relationships with major clients and senior stakeholders • Experience leading and developing high-performing teams • Strong organisational skills with high levels of ownership and accountability • Excellent communication skills across technical and non-technical audiences • Confidence handling escalations and complex operational challenges • Commercial awareness with the ability to identify growth opportunities • Experience within a transforming, scaling or turnaround business environment would be highly beneficial. Behaviours & Values • Open-minded and inquisitive embraces continuous improvement • Extreme ownership takes accountability for results and solutions • Customer centric prioritises long-term relationships and service excellence • Honesty and integrity acts with transparency and professionalism • Doing the basics brilliantly focuses on safety, discipline and consistent execution Benefits • Pension Aviva • Car allowance • Holiday 25 days plus bank holidays • Employee Assistance Programme • Death in Service 3 x Salary • Employee Referral Scheme • Discounts Platform • Enhanced family policies Why Join Liftec Express? • Senior leadership role with full operational and commercial ownership • Opportunity to lead a key region within a growing PE-backed business • Strong focus on operational excellence, safety and customer satisfaction • Influence business transformation and performance improvement • Work with a respected brand in the lift and engineering services sector If you are a driven operational leader ready to take ownership of a major region and deliver service excellence at scale, we would love to hear from you. Apply now to explore this opportunity in confidence. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
May 10, 2026
Full time
Regional Leadership. Operational Performance. Customer Excellence. Are you a senior operational - change & transformation leader with experience in engineering services, lift, construction or a related technical industry ? Liftec Express a leading independent provider of lift maintenance, repair and modernisation services is looking for a Head of Service Operations (London & Southeast) to lead one of its most critical regions. This is a high-impact leadership role responsible for safety, operational performance, customer satisfaction and full P&L ownership, driving service & repair excellence across a large and complex service portfolio. You ll play a key role in shaping operational standards, improving performance and supporting the continued growth of the business. The Role at a Glance Head of Service Operations (Service & Repairs) Dartford, Kent - covering London & Southeast Competitive Base Salary Plus Extensive Benefits Package inc Car Allowance, Bonus, Generous Pension Full Time Company: Pioneer of the British lift industry. Formerly part of global brand Otis now Private Equity-backed by R Capital. An independent engineering services provider specialising in lift maintenance, repair, modernisation and installation. Pedigree: Supporting major infrastructure across commercial buildings, hospitals, retail estates, transport hubs and government facilities. Culture: Safety, Ethics & Quality Focused The Opportunity This is a pivotal role leading Liftec Express service and repairs operations across London and the Southeast. You will take full ownership of operational delivery, ensuring safe, reliable and high-quality service while driving efficiency, productivity, customer satisfaction and profitability. Working closely with the Managing Director and leadership team, you will lead a large operational team and play a key role in developing a high-performance, customer-focused culture. Responsibilities Operational Leadership & Delivery • Lead the safe delivery of lift maintenance and repair services across the region • Ensure service delivery meets contractual commitments and customer expectations • Drive operational efficiency through planning, scheduling and resource allocation • Implement and monitor service processes and KPIs including productivity and response times Commercial & P&L Ownership • Take full responsibility for regional P&L performance • Deliver revenue, margin, profitability and cash targets • Identify opportunities to grow the service portfolio and expand customer relationships Customer & Stakeholder Management • Build strong relationships with key customers, consultants and stakeholders • Act as escalation point for operational and service-related issues • Ensure high levels of customer satisfaction and long-term retention Leadership & Team Development • Lead, coach and develop Service Delivery Managers, Repair Managers and engineers • Build and maintain a high-performing, accountable culture • Drive engagement, performance and continuous improvement across teams Compliance, Safety & Governance • Maintain the highest EH&S standards across all operations • Ensure compliance with regulations, industry standards and company policies • Support cross-functional and regional initiatives across the business About You You are an experienced operational leader with a strong track record in engineering services, lift, construction or a related technical industry. You will likely have • Proven experience in a senior operational leadership role • Strong track record of improving operational performance and profitability • Experience managing P&L and delivering commercial targets • Ability to build relationships with major clients and senior stakeholders • Experience leading and developing high-performing teams • Strong organisational skills with high levels of ownership and accountability • Excellent communication skills across technical and non-technical audiences • Confidence handling escalations and complex operational challenges • Commercial awareness with the ability to identify growth opportunities • Experience within a transforming, scaling or turnaround business environment would be highly beneficial. Behaviours & Values • Open-minded and inquisitive embraces continuous improvement • Extreme ownership takes accountability for results and solutions • Customer centric prioritises long-term relationships and service excellence • Honesty and integrity acts with transparency and professionalism • Doing the basics brilliantly focuses on safety, discipline and consistent execution Benefits • Pension Aviva • Car allowance • Holiday 25 days plus bank holidays • Employee Assistance Programme • Death in Service 3 x Salary • Employee Referral Scheme • Discounts Platform • Enhanced family policies Why Join Liftec Express? • Senior leadership role with full operational and commercial ownership • Opportunity to lead a key region within a growing PE-backed business • Strong focus on operational excellence, safety and customer satisfaction • Influence business transformation and performance improvement • Work with a respected brand in the lift and engineering services sector If you are a driven operational leader ready to take ownership of a major region and deliver service excellence at scale, we would love to hear from you. Apply now to explore this opportunity in confidence. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Regional Leadership. Operational Performance. Customer Excellence. Are you a senior operational - change & transformation leader with experience in engineering services, lift, construction or a related technical industry ? Liftec Express a leading independent provider of lift maintenance, repair and modernisation services is looking for a Head of Service Operations (London & Southeast) to lead one of its most critical regions. This is a high-impact leadership role responsible for safety, operational performance, customer satisfaction and full P&L ownership, driving service & repair excellence across a large and complex service portfolio. You ll play a key role in shaping operational standards, improving performance and supporting the continued growth of the business. The Role at a Glance Head of Service Operations (Service & Repairs) Andover. Hampshire covering Provinces Region c100 miles radius Competitive Base Salary Plus Extensive Benefits Package inc Car Allowance, Bonus, Generous Pension Full Time Company: Pioneer of the British lift industry. Formerly part of global brand Otis now Private Equity-backed by R Capital. An independent engineering services provider specialising in lift maintenance, repair, modernisation and installation. Pedigree: Supporting major infrastructure across commercial buildings, hospitals, retail estates, transport hubs and government facilities. Culture: Safety, Ethics & Quality Focused The Opportunity This is a pivotal role leading Liftec Express service and repairs operations across London and the Southeast. You will take full ownership of operational delivery, ensuring safe, reliable and high-quality service while driving efficiency, productivity, customer satisfaction and profitability. Working closely with the Managing Director and leadership team, you will lead a large operational team and play a key role in developing a high-performance, customer-focused culture. Responsibilities Operational Leadership & Delivery • Lead the safe delivery of lift maintenance and repair services across the region • Ensure service delivery meets contractual commitments and customer expectations • Drive operational efficiency through planning, scheduling and resource allocation • Implement and monitor service processes and KPIs including productivity and response times Commercial & P&L Ownership • Take full responsibility for regional P&L performance • Deliver revenue, margin, profitability and cash targets • Identify opportunities to grow the service portfolio and expand customer relationships Customer & Stakeholder Management • Build strong relationships with key customers, consultants and stakeholders • Act as escalation point for operational and service-related issues • Ensure high levels of customer satisfaction and long-term retention Leadership & Team Development • Lead, coach and develop Service Delivery Managers, Repair Managers and engineers • Build and maintain a high-performing, accountable culture • Drive engagement, performance and continuous improvement across teams Compliance, Safety & Governance • Maintain the highest EH&S standards across all operations • Ensure compliance with regulations, industry standards and company policies • Support cross-functional and regional initiatives across the business About You You are an experienced operational leader with a strong track record in engineering services, lift, construction or a related technical industry. You will likely have • Proven experience in a senior operational leadership role • Strong track record of improving operational performance and profitability • Experience managing P&L and delivering commercial targets • Ability to build relationships with major clients and senior stakeholders • Experience leading and developing high-performing teams • Strong organisational skills with high levels of ownership and accountability • Excellent communication skills across technical and non-technical audiences • Confidence handling escalations and complex operational challenges • Commercial awareness with the ability to identify growth opportunities • Experience within a transforming, scaling or turnaround business environment would be highly beneficial. Behaviours & Values • Open-minded and inquisitive embraces continuous improvement • Extreme ownership takes accountability for results and solutions • Customer centric prioritises long-term relationships and service excellence • Honesty and integrity acts with transparency and professionalism • Doing the basics brilliantly focuses on safety, discipline and consistent execution Benefits • Pension Aviva • Car allowance • Holiday 25 days plus bank holidays • Employee Assistance Programme • Death in Service 3 x Salary • Employee Referral Scheme • Discounts Platform • Enhanced family policies Why Join Liftec Express? • Senior leadership role with full operational and commercial ownership • Opportunity to lead a key region within a growing PE-backed business • Strong focus on operational excellence, safety and customer satisfaction • Influence business transformation and performance improvement • Work with a respected brand in the lift and engineering services sector If you are a driven operational leader ready to take ownership of a major region and deliver service excellence at scale, we would love to hear from you. Apply now to explore this opportunity in confidence. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
May 10, 2026
Full time
Regional Leadership. Operational Performance. Customer Excellence. Are you a senior operational - change & transformation leader with experience in engineering services, lift, construction or a related technical industry ? Liftec Express a leading independent provider of lift maintenance, repair and modernisation services is looking for a Head of Service Operations (London & Southeast) to lead one of its most critical regions. This is a high-impact leadership role responsible for safety, operational performance, customer satisfaction and full P&L ownership, driving service & repair excellence across a large and complex service portfolio. You ll play a key role in shaping operational standards, improving performance and supporting the continued growth of the business. The Role at a Glance Head of Service Operations (Service & Repairs) Andover. Hampshire covering Provinces Region c100 miles radius Competitive Base Salary Plus Extensive Benefits Package inc Car Allowance, Bonus, Generous Pension Full Time Company: Pioneer of the British lift industry. Formerly part of global brand Otis now Private Equity-backed by R Capital. An independent engineering services provider specialising in lift maintenance, repair, modernisation and installation. Pedigree: Supporting major infrastructure across commercial buildings, hospitals, retail estates, transport hubs and government facilities. Culture: Safety, Ethics & Quality Focused The Opportunity This is a pivotal role leading Liftec Express service and repairs operations across London and the Southeast. You will take full ownership of operational delivery, ensuring safe, reliable and high-quality service while driving efficiency, productivity, customer satisfaction and profitability. Working closely with the Managing Director and leadership team, you will lead a large operational team and play a key role in developing a high-performance, customer-focused culture. Responsibilities Operational Leadership & Delivery • Lead the safe delivery of lift maintenance and repair services across the region • Ensure service delivery meets contractual commitments and customer expectations • Drive operational efficiency through planning, scheduling and resource allocation • Implement and monitor service processes and KPIs including productivity and response times Commercial & P&L Ownership • Take full responsibility for regional P&L performance • Deliver revenue, margin, profitability and cash targets • Identify opportunities to grow the service portfolio and expand customer relationships Customer & Stakeholder Management • Build strong relationships with key customers, consultants and stakeholders • Act as escalation point for operational and service-related issues • Ensure high levels of customer satisfaction and long-term retention Leadership & Team Development • Lead, coach and develop Service Delivery Managers, Repair Managers and engineers • Build and maintain a high-performing, accountable culture • Drive engagement, performance and continuous improvement across teams Compliance, Safety & Governance • Maintain the highest EH&S standards across all operations • Ensure compliance with regulations, industry standards and company policies • Support cross-functional and regional initiatives across the business About You You are an experienced operational leader with a strong track record in engineering services, lift, construction or a related technical industry. You will likely have • Proven experience in a senior operational leadership role • Strong track record of improving operational performance and profitability • Experience managing P&L and delivering commercial targets • Ability to build relationships with major clients and senior stakeholders • Experience leading and developing high-performing teams • Strong organisational skills with high levels of ownership and accountability • Excellent communication skills across technical and non-technical audiences • Confidence handling escalations and complex operational challenges • Commercial awareness with the ability to identify growth opportunities • Experience within a transforming, scaling or turnaround business environment would be highly beneficial. Behaviours & Values • Open-minded and inquisitive embraces continuous improvement • Extreme ownership takes accountability for results and solutions • Customer centric prioritises long-term relationships and service excellence • Honesty and integrity acts with transparency and professionalism • Doing the basics brilliantly focuses on safety, discipline and consistent execution Benefits • Pension Aviva • Car allowance • Holiday 25 days plus bank holidays • Employee Assistance Programme • Death in Service 3 x Salary • Employee Referral Scheme • Discounts Platform • Enhanced family policies Why Join Liftec Express? • Senior leadership role with full operational and commercial ownership • Opportunity to lead a key region within a growing PE-backed business • Strong focus on operational excellence, safety and customer satisfaction • Influence business transformation and performance improvement • Work with a respected brand in the lift and engineering services sector If you are a driven operational leader ready to take ownership of a major region and deliver service excellence at scale, we would love to hear from you. Apply now to explore this opportunity in confidence. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
An opportunity has arisen to join Central Hall Westminster as our Contract and Procurement Manager. Location: Central Hall Westminster, Storey s Gate, SW1H 9NH; This is an office-based role Job Type: Part-time; 3 days per week; Permanent Salary Range: £50,000 - £60,000 (pro-rata) Reports To: Chief Operating Officer Department: Operations Number of reports: 0 About Us Central Hall Westminster (CHW) Ltd is owned by Trustees appointed by the Methodist Church. We conduct business in line with the Church s ethics and our own company values. We are seeking an experienced Contract and Procurement Manager to oversee all contractual and procurement activities across the organisation. This is a new role intended to support and underpin our business activities. We are a small business and looking for a candidate who can support us in streamlining our procurement activities, including tenders, where relevant, and monitoring our existing contracts. The successful candidate will have demonstrable experience in all aspects of this role; they should be a CIPS member and have proven legal experience. About You You are an experienced professional with a strong background in contract management and procurement. You have a keen eye for detail, a strategic mindset, and the ability to work collaboratively across departments to ensure all contractual and procurement activities are well-managed, compliant, and aligned with business objectives. Your expertise includes: Drafting, reviewing, and negotiating commercial contracts, including SLAs, NDAs, and partnership agreements. Conducting due diligence on new and existing clients and suppliers. Advising on contractual risks and ensuring compliance with terms, renewals, and performance metrics. Managing a central contract register and using technology to streamline documentation and oversight. Leading procurement strategies and tender processes, ensuring ethical sourcing and value for money. Supporting governance, staying up to date with legislation, and contributing to policy development. You are proactive, organised, and committed to upholding the values of Central Hall Westminster in all supplier and client relationships. You will have: CIPS qualification (Level 5 or above). Strong legal expertise, particularly in contract law and commercial agreements. Proven experience in procurement and supplier contract management. High commercial acumen. Excellent communication and stakeholder management skills. Strong understanding of risk management and compliance. Strong organisational skills with attention to detail and accuracy. The ability to manage multiple projects and adapt to changing priorities. Benefits As a member of our team, you will have access to a range of benefits, including: Generous pension Private medical insurance Staff referral bonus Life assurance Group Income Protection Season ticket loan 25 days of annual leave + bank holidays and paid birthday leave 2 additional paid volunteering days each year Employee Assistance Programme Enhanced family leave Enhanced sick leave 50% discount at our in-house café and discounts to food and shopping places in local area. We welcome applications from candidates with a variety of backgrounds, skills and abilities. Given our organisation s affiliation with the Methodist Church, an understanding and alignment with Methodist values are essential.
Oct 08, 2025
Full time
An opportunity has arisen to join Central Hall Westminster as our Contract and Procurement Manager. Location: Central Hall Westminster, Storey s Gate, SW1H 9NH; This is an office-based role Job Type: Part-time; 3 days per week; Permanent Salary Range: £50,000 - £60,000 (pro-rata) Reports To: Chief Operating Officer Department: Operations Number of reports: 0 About Us Central Hall Westminster (CHW) Ltd is owned by Trustees appointed by the Methodist Church. We conduct business in line with the Church s ethics and our own company values. We are seeking an experienced Contract and Procurement Manager to oversee all contractual and procurement activities across the organisation. This is a new role intended to support and underpin our business activities. We are a small business and looking for a candidate who can support us in streamlining our procurement activities, including tenders, where relevant, and monitoring our existing contracts. The successful candidate will have demonstrable experience in all aspects of this role; they should be a CIPS member and have proven legal experience. About You You are an experienced professional with a strong background in contract management and procurement. You have a keen eye for detail, a strategic mindset, and the ability to work collaboratively across departments to ensure all contractual and procurement activities are well-managed, compliant, and aligned with business objectives. Your expertise includes: Drafting, reviewing, and negotiating commercial contracts, including SLAs, NDAs, and partnership agreements. Conducting due diligence on new and existing clients and suppliers. Advising on contractual risks and ensuring compliance with terms, renewals, and performance metrics. Managing a central contract register and using technology to streamline documentation and oversight. Leading procurement strategies and tender processes, ensuring ethical sourcing and value for money. Supporting governance, staying up to date with legislation, and contributing to policy development. You are proactive, organised, and committed to upholding the values of Central Hall Westminster in all supplier and client relationships. You will have: CIPS qualification (Level 5 or above). Strong legal expertise, particularly in contract law and commercial agreements. Proven experience in procurement and supplier contract management. High commercial acumen. Excellent communication and stakeholder management skills. Strong understanding of risk management and compliance. Strong organisational skills with attention to detail and accuracy. The ability to manage multiple projects and adapt to changing priorities. Benefits As a member of our team, you will have access to a range of benefits, including: Generous pension Private medical insurance Staff referral bonus Life assurance Group Income Protection Season ticket loan 25 days of annual leave + bank holidays and paid birthday leave 2 additional paid volunteering days each year Employee Assistance Programme Enhanced family leave Enhanced sick leave 50% discount at our in-house café and discounts to food and shopping places in local area. We welcome applications from candidates with a variety of backgrounds, skills and abilities. Given our organisation s affiliation with the Methodist Church, an understanding and alignment with Methodist values are essential.
