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hotel duty manager london
Abbatt Property Recruitment
Duty Manager
Abbatt Property Recruitment Southall, Middlesex
DUTY MANAGER - Luxury Residential Location: West London Salary: £35,000-£37,000 DOE Shifts: 4 on / 4 off Immediate Start Possible Join a major new and growing residential community and lead a busy front-of-house team, ensuring exceptional resident experience. Perfect for candidates from hotels or premium hospitality who thrive in fast-paced, high-standard environments, with strong management experience. ROLE HIGHLIGHTS: Lead concierge/front-of-house team Drive service standards & resident satisfaction Manage rotas, holidays, sickness & lateness Oversee day-to-night handovers Handle high-volume operational workload Work with site leadership to streamline operations Busy, high-visibility role in a professional environment! SHIFT MODEL: 4 on / 4 off (day-based rotation) Hours likely 7am-7pm or 8am-8pm Elevated role beyond basic concierge tasks IDEAL CANDIDATE Thrives under pressure & leads from the front Operationally resilient & proactive Maintains high standards consistently Hotel or high-end service experience preferred Certifications (IOSH, Security, TPI) a bonus BENEFITS: Health & Wellbeing: Health Cashback Scheme, Health Support, Well-being Apps & Free Counselling Financial Security: Group Life Insurance Career Growth: Annual Salary Reviews & Career Progression Training Lifestyle Perks: Gym & Retail Discounts Learning & Leisure: Shared Audible & Kindle Library Rewards & Recognition: Cash Bonus for Referring a Friend, Customer Feedback Bonus, Referral Incentive Scheme, Length of Service Annual Leave WHY APPLY!? Lead a high-performing team in a flagship residential development Real operational ownership & visible impact Busy, rewarding role with growth potential Immediate start available
May 08, 2026
Full time
DUTY MANAGER - Luxury Residential Location: West London Salary: £35,000-£37,000 DOE Shifts: 4 on / 4 off Immediate Start Possible Join a major new and growing residential community and lead a busy front-of-house team, ensuring exceptional resident experience. Perfect for candidates from hotels or premium hospitality who thrive in fast-paced, high-standard environments, with strong management experience. ROLE HIGHLIGHTS: Lead concierge/front-of-house team Drive service standards & resident satisfaction Manage rotas, holidays, sickness & lateness Oversee day-to-night handovers Handle high-volume operational workload Work with site leadership to streamline operations Busy, high-visibility role in a professional environment! SHIFT MODEL: 4 on / 4 off (day-based rotation) Hours likely 7am-7pm or 8am-8pm Elevated role beyond basic concierge tasks IDEAL CANDIDATE Thrives under pressure & leads from the front Operationally resilient & proactive Maintains high standards consistently Hotel or high-end service experience preferred Certifications (IOSH, Security, TPI) a bonus BENEFITS: Health & Wellbeing: Health Cashback Scheme, Health Support, Well-being Apps & Free Counselling Financial Security: Group Life Insurance Career Growth: Annual Salary Reviews & Career Progression Training Lifestyle Perks: Gym & Retail Discounts Learning & Leisure: Shared Audible & Kindle Library Rewards & Recognition: Cash Bonus for Referring a Friend, Customer Feedback Bonus, Referral Incentive Scheme, Length of Service Annual Leave WHY APPLY!? Lead a high-performing team in a flagship residential development Real operational ownership & visible impact Busy, rewarding role with growth potential Immediate start available
Inc Recruitment
Customer service and sales assistant
Inc Recruitment
Are you bored of working in the hotel/hospitality industry and of the long and unsociable hours that hotel and bar work has to offer and are now looking to start as a Customer service and sales assistant? Are you fed up of having no social life, and having to work your life around long hours in your current hospitality or bar job so are looking to start as a Customer service and sales assistant? Do you want to get out of the hospitality and bar industry but use the sales and customer service skills you haven gained in bar and hospitality work in a new role? The great customer service and sales skills you will have gained are ideal for this role in one of the UK's fastest sales and customer service companies. Our client is a fast-paced Sales and Marketing Company who are expanding fast across the UK. They represent some of the most well-known brands in the country and current expansion means that they are looking to develop their team of customer service and sales advisors. They find that people with backgrounds in bar work, hospitality, restaurants and hotel environments have the ideal customer service and sales advisor skills that we look for. Successful applicants can enjoy: An Immediate Start in a fun and social environment Great progression opportunities for ambitious candidates National and International Travel Opportunities A fantastic product coaching programme for sales advisors Great uncapped weekly-earned commissions and fantastic incentives. If you have a great attitude and exceptional customer service skills from your previous bar or hospitality role, and are looking for a career in sales, customer service and marketing, this is the opportunity for you to represent these brands in a face to face events fundraising environment on behalf of non profits. Full client and product coaching is provided, as well as access to a fantastic support and mentoring networks, so no experience is necessary. People who have been successful in this self-employed, commission plus incentive role have previously worked as hotel receptionists, waiters or waitresses, Duty Managers. This is through skills developed at dealing with people, and great communication skills through working in the bar, restaurant, hotel and hospitality industries. Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying
May 08, 2026
Full time
Are you bored of working in the hotel/hospitality industry and of the long and unsociable hours that hotel and bar work has to offer and are now looking to start as a Customer service and sales assistant? Are you fed up of having no social life, and having to work your life around long hours in your current hospitality or bar job so are looking to start as a Customer service and sales assistant? Do you want to get out of the hospitality and bar industry but use the sales and customer service skills you haven gained in bar and hospitality work in a new role? The great customer service and sales skills you will have gained are ideal for this role in one of the UK's fastest sales and customer service companies. Our client is a fast-paced Sales and Marketing Company who are expanding fast across the UK. They represent some of the most well-known brands in the country and current expansion means that they are looking to develop their team of customer service and sales advisors. They find that people with backgrounds in bar work, hospitality, restaurants and hotel environments have the ideal customer service and sales advisor skills that we look for. Successful applicants can enjoy: An Immediate Start in a fun and social environment Great progression opportunities for ambitious candidates National and International Travel Opportunities A fantastic product coaching programme for sales advisors Great uncapped weekly-earned commissions and fantastic incentives. If you have a great attitude and exceptional customer service skills from your previous bar or hospitality role, and are looking for a career in sales, customer service and marketing, this is the opportunity for you to represent these brands in a face to face events fundraising environment on behalf of non profits. Full client and product coaching is provided, as well as access to a fantastic support and mentoring networks, so no experience is necessary. People who have been successful in this self-employed, commission plus incentive role have previously worked as hotel receptionists, waiters or waitresses, Duty Managers. This is through skills developed at dealing with people, and great communication skills through working in the bar, restaurant, hotel and hospitality industries. Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying
Hotel Duty Manager - London
PREMIER INN
We're currently recruiting in our London Hammersmith (Talgarth Road) Premier Inn. Working 30 hours per week, paying up to £15.86 per hour. Duty Manager - London Hammersmith (Talgarth Road) Premier Inn Come and be a Duty Manager at Premier Inn in London Hammersmith (Talgarth Road) Premier Inn. Lead our dream team to make sure every aspect of our famous hotel experience is welcoming, safe, and brilliant. If you've got experience in retail or other jobs where you have successfully led people before, then this role is perfect as your next step in management. We're looking for a dedicated professional who knows how to deliver outstanding customer experience and has the skills to inspire others. Immediate start - with all leadership experience relevant. PAY RATE: Up to £15.86 per hour (day shift) CONTRACT TYPE: Permanent - we don't do zero hours contracts! HOURS: 30 hours a week LOCATION: 181 Talgarth Rd, London W6 8DN Why you'll love it here: Training and support: At Premier Inn we do careers worth staying for, so from day one, you'll receive a warm welcome and learn our simple administration system that will make your job easier. Plus, there's a clear career path within our business to help you grow. Whitbread Benefits Card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants. Pension and saving schemes: Take advantage of our company pension and save-as-you-earn scheme. Discounts: Get discounts on shops, utility bills, travel, cinema trips, supermarkets, and more. What you'll do: Join our team at London Hammersmith (Talgarth Road) Premier Inn as a Duty Manager, where your proven leadership skills will be put to use managing a reliable, high-performing team that ensures the smooth running of our hotel. If you've led a team in a retail environment, you'll use your experience, excellent communication, and organisational skills to manage everything from health & safety standards to creating an exceptional guest experience.
May 08, 2026
Full time
We're currently recruiting in our London Hammersmith (Talgarth Road) Premier Inn. Working 30 hours per week, paying up to £15.86 per hour. Duty Manager - London Hammersmith (Talgarth Road) Premier Inn Come and be a Duty Manager at Premier Inn in London Hammersmith (Talgarth Road) Premier Inn. Lead our dream team to make sure every aspect of our famous hotel experience is welcoming, safe, and brilliant. If you've got experience in retail or other jobs where you have successfully led people before, then this role is perfect as your next step in management. We're looking for a dedicated professional who knows how to deliver outstanding customer experience and has the skills to inspire others. Immediate start - with all leadership experience relevant. PAY RATE: Up to £15.86 per hour (day shift) CONTRACT TYPE: Permanent - we don't do zero hours contracts! HOURS: 30 hours a week LOCATION: 181 Talgarth Rd, London W6 8DN Why you'll love it here: Training and support: At Premier Inn we do careers worth staying for, so from day one, you'll receive a warm welcome and learn our simple administration system that will make your job easier. Plus, there's a clear career path within our business to help you grow. Whitbread Benefits Card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants. Pension and saving schemes: Take advantage of our company pension and save-as-you-earn scheme. Discounts: Get discounts on shops, utility bills, travel, cinema trips, supermarkets, and more. What you'll do: Join our team at London Hammersmith (Talgarth Road) Premier Inn as a Duty Manager, where your proven leadership skills will be put to use managing a reliable, high-performing team that ensures the smooth running of our hotel. If you've led a team in a retail environment, you'll use your experience, excellent communication, and organisational skills to manage everything from health & safety standards to creating an exceptional guest experience.
Conference and Events Operations Manager
Crimson Hotels Group Crawley, Sussex
The Crimson hotels is a fast growing, independently family-owned hotel group who manage seven branded hotels, operating under two major brands of Hilton and IHG. At Crimson we are passionate about creating meaningful experiences and we do this by connecting people through exceptional hospitality and making a sustainable impact in our community. The successful candidate will oversee all aspects of the C&E and support F&B department at Crowne Plaza London Gatwick Airport. The C&E Operations Manager will be responsible for the smooth and efficient running of all C&E operations ensuring excellent guest experience and achieving operational goals. Other Key responsibilities Collaborating with clients, sales teams, and other departments to plan and coordinate events, ensuring all requirements are met. Maintaining high service standards and ensuring guest satisfaction during events. To be readily available at all times to deal with customer queries, problems or complaints. A positive can-do attitude and be passionate about the hospitality industry. Act as the liaison between sales, operations, and clients to ensure smooth event planning and execution. Have strong people management skills and the ability to train and motivate people Personal qualities, skills and experience Previous experience gained in a hotel or hospitality environment ideally within in a leadership role. Good oral and written communication skills with the confidence and ability to engage and influence colleagues across the organisation. Strong organisation and planning skills and the ability to prioritise appropriately Knowildge of IT and systems skills In line with the requirements of the Asylum immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Evidence of eligibility will be required from candidates as part of the recruitment process. There are some great benefits of working with us: My Crimson Rewards and Recognition schemes (discount shopping and wellbeing), instant rewards and employee of the month e-vouchers 28 days annual leave Additional annual leave day for your birthday Access to Private Healthcare Plan, e.g. financial assistance towards the cost of healthcare Superb training appropriate to the role and development opportunities Complimentary refreshments and freshly cooked meals whilst on duty Free parking on site Employee introduction scheme Sales Champions Scheme Star of the month recognition A Crimson we want to be a great place to work where a diverse group of people from all backgrounds can input and thrive. We embrace inclusivity which means creating an environment where we celebrate our differences and everybody's contributions, regardless of age, gender, race, disability, sex, sexual orientation, maternity or pregnancy, religion or belief.
May 08, 2026
Full time
The Crimson hotels is a fast growing, independently family-owned hotel group who manage seven branded hotels, operating under two major brands of Hilton and IHG. At Crimson we are passionate about creating meaningful experiences and we do this by connecting people through exceptional hospitality and making a sustainable impact in our community. The successful candidate will oversee all aspects of the C&E and support F&B department at Crowne Plaza London Gatwick Airport. The C&E Operations Manager will be responsible for the smooth and efficient running of all C&E operations ensuring excellent guest experience and achieving operational goals. Other Key responsibilities Collaborating with clients, sales teams, and other departments to plan and coordinate events, ensuring all requirements are met. Maintaining high service standards and ensuring guest satisfaction during events. To be readily available at all times to deal with customer queries, problems or complaints. A positive can-do attitude and be passionate about the hospitality industry. Act as the liaison between sales, operations, and clients to ensure smooth event planning and execution. Have strong people management skills and the ability to train and motivate people Personal qualities, skills and experience Previous experience gained in a hotel or hospitality environment ideally within in a leadership role. Good oral and written communication skills with the confidence and ability to engage and influence colleagues across the organisation. Strong organisation and planning skills and the ability to prioritise appropriately Knowildge of IT and systems skills In line with the requirements of the Asylum immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Evidence of eligibility will be required from candidates as part of the recruitment process. There are some great benefits of working with us: My Crimson Rewards and Recognition schemes (discount shopping and wellbeing), instant rewards and employee of the month e-vouchers 28 days annual leave Additional annual leave day for your birthday Access to Private Healthcare Plan, e.g. financial assistance towards the cost of healthcare Superb training appropriate to the role and development opportunities Complimentary refreshments and freshly cooked meals whilst on duty Free parking on site Employee introduction scheme Sales Champions Scheme Star of the month recognition A Crimson we want to be a great place to work where a diverse group of people from all backgrounds can input and thrive. We embrace inclusivity which means creating an environment where we celebrate our differences and everybody's contributions, regardless of age, gender, race, disability, sex, sexual orientation, maternity or pregnancy, religion or belief.
Spa Supervisor - Jumeirah Carlton Tower
Merex Investment Group
About The Job An opportunity has arisen for a Spa Supervisor to join the Jumeirah Carlton Tower. The main duties and responsibilities of this role are: Assist the Spa Manager in handling payroll duties with accuracy, adhering to timelines and Jumeirah requirements. Lead staff training sessions to ensure staff knowledge of products and treatments are coordinating with Spa Brands. Track Spa and Fitness quality scores (Medallia, LQA, Trip Advisor) and create and implement action plans as necessary. Monitor the performance of Spa GSE, supervising, disciplining, and guiding employees as needed. Conduct monthly performance reviews for GSE based on established KPIs, tracking their performance, and providing feedback. Conduct daily briefings with GSE and therapist teams. About you The ideal candidate for this position will have the following experience and qualifications: Problem solving abilities. Leadership and team management skills Creativity A Detail orientated approach. Project Management Skills About the Benefits At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. Benefits include: Supportive and inclusive work environment Access to Learning & Development programmes and clear career pathways Opportunities for internal mobility within our global network Colleague discounts on food, beverage, and hotel stays worldwide Health care and insurance benefits Locally competitive salary and incentive structure Dry Cleaning of uniform or Business attire Meals on Duty Employee Assistance Program Wellness Benefits - Chiropodist, Flu Jabs, and more!
May 07, 2026
Full time
About The Job An opportunity has arisen for a Spa Supervisor to join the Jumeirah Carlton Tower. The main duties and responsibilities of this role are: Assist the Spa Manager in handling payroll duties with accuracy, adhering to timelines and Jumeirah requirements. Lead staff training sessions to ensure staff knowledge of products and treatments are coordinating with Spa Brands. Track Spa and Fitness quality scores (Medallia, LQA, Trip Advisor) and create and implement action plans as necessary. Monitor the performance of Spa GSE, supervising, disciplining, and guiding employees as needed. Conduct monthly performance reviews for GSE based on established KPIs, tracking their performance, and providing feedback. Conduct daily briefings with GSE and therapist teams. About you The ideal candidate for this position will have the following experience and qualifications: Problem solving abilities. Leadership and team management skills Creativity A Detail orientated approach. Project Management Skills About the Benefits At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. Benefits include: Supportive and inclusive work environment Access to Learning & Development programmes and clear career pathways Opportunities for internal mobility within our global network Colleague discounts on food, beverage, and hotel stays worldwide Health care and insurance benefits Locally competitive salary and incentive structure Dry Cleaning of uniform or Business attire Meals on Duty Employee Assistance Program Wellness Benefits - Chiropodist, Flu Jabs, and more!
Spa Supervisor - Jumeirah Carlton Tower
Dubai Holding
About The Job An opportunity has arisen for a Spa Supervisor to join the Jumeirah Carlton Tower. The main duties and responsibilities of this role are: Assist the Spa Manager in handling payroll duties with accuracy, adhering to timelines and Jumeirah requirements. Lead staff training sessions to ensure staff knowledge of products and treatments are coordinating with Spa Brands. Track Spa and Fitness quality scores (Medallia, LQA, Trip Advisor) and create and implement action plans as necessary. Monitor the performance of Spa GSE, supervising, disciplining, and guiding employees as needed. Conduct monthly performance reviews for GSE based on established KPIs, tracking their performance, and providing feedback. Conduct daily briefings with GSE and therapist teams. About you The ideal candidate for this position will have the following experience and qualifications: Problem solving abilities. Leadership and team management skills Creativity A Detail orientated approach. Project Management Skills About the Benefits At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. Benefits include: Supportive and inclusive work environment Access to Learning & Development programmes and clear career pathways Opportunities for internal mobility within our global network Colleague discounts on food, beverage, and hotel stays worldwide Health care and insurance benefits Locally competitive salary and incentive structure Dry Cleaning of uniform or Business attire Meals on Duty Employee Assistance Program Wellness Benefits - Chiropodist, Flu Jabs, and more!
May 06, 2026
Full time
About The Job An opportunity has arisen for a Spa Supervisor to join the Jumeirah Carlton Tower. The main duties and responsibilities of this role are: Assist the Spa Manager in handling payroll duties with accuracy, adhering to timelines and Jumeirah requirements. Lead staff training sessions to ensure staff knowledge of products and treatments are coordinating with Spa Brands. Track Spa and Fitness quality scores (Medallia, LQA, Trip Advisor) and create and implement action plans as necessary. Monitor the performance of Spa GSE, supervising, disciplining, and guiding employees as needed. Conduct monthly performance reviews for GSE based on established KPIs, tracking their performance, and providing feedback. Conduct daily briefings with GSE and therapist teams. About you The ideal candidate for this position will have the following experience and qualifications: Problem solving abilities. Leadership and team management skills Creativity A Detail orientated approach. Project Management Skills About the Benefits At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. Benefits include: Supportive and inclusive work environment Access to Learning & Development programmes and clear career pathways Opportunities for internal mobility within our global network Colleague discounts on food, beverage, and hotel stays worldwide Health care and insurance benefits Locally competitive salary and incentive structure Dry Cleaning of uniform or Business attire Meals on Duty Employee Assistance Program Wellness Benefits - Chiropodist, Flu Jabs, and more!
Executive Assistant Manager Rooms
Management St. Albans, Hertfordshire
Full Time Position - Competitive Salary (depending on experience) Sopwell House is a beautiful luxury Georgian country house hotel and spa located in the heart of Hertfordshire. Set within 12 acres of serene countryside, just 20 minutes from London St Pancras, the hotel offers 126 stylish rooms and suites, an award winning spa, and a range of exceptional dining experiences. Our commitment to personalised service, attention to detail, and warm hospitality has made Sopwell House a standout destination for both leisure and business guests. We are seeking a driven and experienced Rooms Division Manager to join our senior leadership team. As the Rooms Division Manager, you will be responsible for overseeing the smooth and efficient running of Front Office, Housekeeping, Concierge, Guest Relations, and Night Teams, ensuring the highest levels of guest service and operational excellence throughout. You will be a strong leader who thrives in a fast paced environment, is passionate about guest experience, and has a keen eye for detail. This is a hands on role requiring a strategic thinker with a focus on team development, process improvement, and consistent delivery of standards. Your role in our Family: Lead, motivate and support the Front Office and Night team, Housekeeping and Maintenance. Ensure the highest levels of guest satisfaction through exceptional service delivery. Drive key performance metrics including occupancy, guest feedback, and operational efficiency. Work closely with other departments including Sales, Revenue, and F&B to align strategies and maximise profitability. Develop and implement procedures to enhance the guest experience and streamline operations. Recruit, train, and mentor team members, fostering a culture of excellence and accountability. Ensure compliance with health & safety, fire regulations, and company policies. What makes you the perfect fit? Proven experience in a similar senior Rooms Division or Front of House management role, ideally in a 5-star hotel environment. A genuine passion for hospitality and delivering outstanding guest service. Strong leadership, communication, and organisational skills. Commercial awareness and a solid understanding of revenue management and budgeting. Experience working with hotel PMS (e.g., Opera, Protel, or similar systems). Hands on, approachable, and results focused with a calm and professional demeanour. The Best Bit: Discounted Food and Beverage and accommodation. 28 days holiday, plus an extra day off on your birthday. 30% discount on spa treatments and spa days. 10% discount on spa products. 'Introduce a Friend' bonus when you recommend someone to join our team. Staff meals provided on duty. Hotel discounts through our Pride of Britian affiliation. How to Apply: If you are a dedicated hospitality professional ready to take on this exciting challenge, we'd love to hear from you! Please submit your CV and cover letter, explaining why you are the perfect fit for this role. All applicants must have the right to live and work in the UK. Please be advised that if you have not received a response within 14 days, please assume that your application has not been successful on this occasion. Sopwell House is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.
May 05, 2026
Full time
Full Time Position - Competitive Salary (depending on experience) Sopwell House is a beautiful luxury Georgian country house hotel and spa located in the heart of Hertfordshire. Set within 12 acres of serene countryside, just 20 minutes from London St Pancras, the hotel offers 126 stylish rooms and suites, an award winning spa, and a range of exceptional dining experiences. Our commitment to personalised service, attention to detail, and warm hospitality has made Sopwell House a standout destination for both leisure and business guests. We are seeking a driven and experienced Rooms Division Manager to join our senior leadership team. As the Rooms Division Manager, you will be responsible for overseeing the smooth and efficient running of Front Office, Housekeeping, Concierge, Guest Relations, and Night Teams, ensuring the highest levels of guest service and operational excellence throughout. You will be a strong leader who thrives in a fast paced environment, is passionate about guest experience, and has a keen eye for detail. This is a hands on role requiring a strategic thinker with a focus on team development, process improvement, and consistent delivery of standards. Your role in our Family: Lead, motivate and support the Front Office and Night team, Housekeeping and Maintenance. Ensure the highest levels of guest satisfaction through exceptional service delivery. Drive key performance metrics including occupancy, guest feedback, and operational efficiency. Work closely with other departments including Sales, Revenue, and F&B to align strategies and maximise profitability. Develop and implement procedures to enhance the guest experience and streamline operations. Recruit, train, and mentor team members, fostering a culture of excellence and accountability. Ensure compliance with health & safety, fire regulations, and company policies. What makes you the perfect fit? Proven experience in a similar senior Rooms Division or Front of House management role, ideally in a 5-star hotel environment. A genuine passion for hospitality and delivering outstanding guest service. Strong leadership, communication, and organisational skills. Commercial awareness and a solid understanding of revenue management and budgeting. Experience working with hotel PMS (e.g., Opera, Protel, or similar systems). Hands on, approachable, and results focused with a calm and professional demeanour. The Best Bit: Discounted Food and Beverage and accommodation. 28 days holiday, plus an extra day off on your birthday. 30% discount on spa treatments and spa days. 10% discount on spa products. 'Introduce a Friend' bonus when you recommend someone to join our team. Staff meals provided on duty. Hotel discounts through our Pride of Britian affiliation. How to Apply: If you are a dedicated hospitality professional ready to take on this exciting challenge, we'd love to hear from you! Please submit your CV and cover letter, explaining why you are the perfect fit for this role. All applicants must have the right to live and work in the UK. Please be advised that if you have not received a response within 14 days, please assume that your application has not been successful on this occasion. Sopwell House is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.
Royal Air Force Club - Security and safety manager
Confederation of Service Charities City Of Westminster, London
Royal Air Force Club - Security and safety manager We are looking for an exceptional Security and Safety Manager to join our team at The Royal Air Force Club. Working at The RAF Club: Service Charge Enhanced Pension Scheme Life Assurance Interest-Free Travel Ticket Loan Health Cash Plan Tailored Learning Programmes, including support with professional development Wellbeing Events such as Chiropodists, Massages, Walks in Green Park Cycle to Work Scheme Employee Assistance Programme with Hospitality Action We have an exceptional working environment, with complimentary meals on duty at our Employee Restaurant, "Lily's", including themed lunches and seasonal, cultural celebrations Fantastic Recognition Events BACKGROUND Located in London's Mayfair and overlooking Green Park, the Royal Air Force Club offers first class facilities and a 'home from home' to its 24,000 members, predominantly serving and former officers of the RAF and Allied Air Forces and their families. Having opened its doors in 1922 the Club is full of history and character. With 110 bedrooms and 10 meeting and banqueting rooms, the Club is a truly hidden gem with modern and elegant interior and facilities. JOB DESCRIPTION DEPARTMENT Security HOURS 45 hours per week (may vary depending on business needs). Includes evening, weekend and Manager on Duty Shifts. REPORTING TO Director of Operations As the Club's Security and Safety Manager, you will be responsible for overseeing the security systems and protocols within the Club, including health and safety and fire safety compliance. You will monitor and respond to security and safety incidents, deliver training, and work proactively to identify and mitigate risks. Your role will involve ensuring adherence to the Club's policies and procedures in relation to security, fire safety, and health and safety legislation. This role is member facing, with a strong focus on having presence in the public areas of the Club, especially the lobby. Exceptionally high levels of service excellence are essential to success. DUTIES AND RESPONSIBILITIES MEMBER AND GUEST RELATIONS Meet and greet members, guests, and visitors with a friendly, professional, and welcoming attitude, ensuring a positive first impression at all times. Maintain a visible security presence in public areas to reassure members and guests and provide assistance as needed, fostering a sense of safety and comfort. Assist with luggage handling and provide general concierge support if required, ensuring that all member and guest needs are met with efficiency and care. Provide exceptional customer service, responding to member inquiries and addressing any concerns in a calm and helpful manner. Monitor and manage guest access to ensure proper registration for functions, events, and overnight stays. FIRE SAFETY Conduct annual Fire Risk Assessments and review emergency procedures to ensure compliance with fire safety regulations. Deliver a variety of fire safety training sessions as required, including: Introduction to the fire panel Fire Marshal and Fire Coordinator roles Coordinate fire drills and evacuation exercises, ensuring all staff and members are familiar with procedures. These drills should take place at regular intervals (every 3 months or more frequently, as required). Train contractors on fire safety protocols to ensure their adherence to Club standards. Conduct fire walk rounds with new starters to familiarise them with safety protocols. SECURITY MANAGEMENT Lead and manage a team of Security Officers, overseeing training, appraisals, scheduling, and other supervisory responsibilities. Ensure the Business Continuity Plan (BCP) is maintained and up to date at all times. Deliver comprehensive security training to all staff on emergency response protocols, security systems, and health and safety measures. Ensure the completion of regular patrols throughout the Club to monitor security and maintain a safe environment for members, guests, and staff. Monitor and control access in the Club's public areas, including checking membership cards when necessary and verifying guest check ins for functions and events. Assist with luggage handling for members and guests, ensuring a seamless and secure experience. Maintain records of security related incidents, submitting detailed reports to the Senior Security Officer for review. Monitor and respond to CCTV and alarm system alerts promptly, ensuring the protection of the premises at all times. Investigate and resolve security incidents, including theft or criminal damage, and follow up on allegations or concerns reported by members or staff. Oversee locker allocation and conduct locker checks, ensuring that all personal belongings are stored securely. Ensure ad hoc checks are carried out of employee bags, lockers, and personal property when departing the Club to prevent theft and ensure only personal items are taken. Monitor the activities of contractors and suppliers, ensuring that they follow appropriate security protocols when entering or exiting the premises. HEALTH AND SAFETY Lead Health and Safety meetings, providing guidance on key issues and ensuring compliance across departments. Review and update departmental health and safety records and risk assessments, maintaining a high standard of safety across all areas. Organise annual health and safety audits to ensure continuous compliance with UK legislation. Manage accident reporting (including RIDDOR reporting to Westminster) and ensure timely, accurate documentation. Ensure the accessibility of necessary safety equipment, such as providing accessible chair training to staff. Take immediate action on health and safety hazards, escalating issues to senior management where necessary to prevent injury or damage. Maintain up to date knowledge of health and safety legislation to ensure the Club's ongoing compliance. PERSON SPECIFICATION / KEY SKILLS A passion for hospitality, with exceptional guest relations skills. High standard of personal presentation. Proven experience as a Security expert, ideally in a private members' club, 5 star hotel, or similar prestigious environment. In depth knowledge of UK Health & Safety and Fire Safety legislation. Knowledge of security systems such as CCTV, access control, and alarm systems. A keen eye for detail with the ability to identify potential risks and hazards. Strong communication skills, both written and verbal, with the ability to report incidents clearly and professionally. Ability to manage emergency situations calmly and effectively. Ability to work collaboratively with others, assisting with training and ensuring a culture of safety and compliance. A strong commitment to maintaining confidentiality and discretion. A genuine concern for the well being and safety of others. Apply directly to Rachel Matthews, Director of People and Culture, with your CV and cover letter
May 02, 2026
Full time
Royal Air Force Club - Security and safety manager We are looking for an exceptional Security and Safety Manager to join our team at The Royal Air Force Club. Working at The RAF Club: Service Charge Enhanced Pension Scheme Life Assurance Interest-Free Travel Ticket Loan Health Cash Plan Tailored Learning Programmes, including support with professional development Wellbeing Events such as Chiropodists, Massages, Walks in Green Park Cycle to Work Scheme Employee Assistance Programme with Hospitality Action We have an exceptional working environment, with complimentary meals on duty at our Employee Restaurant, "Lily's", including themed lunches and seasonal, cultural celebrations Fantastic Recognition Events BACKGROUND Located in London's Mayfair and overlooking Green Park, the Royal Air Force Club offers first class facilities and a 'home from home' to its 24,000 members, predominantly serving and former officers of the RAF and Allied Air Forces and their families. Having opened its doors in 1922 the Club is full of history and character. With 110 bedrooms and 10 meeting and banqueting rooms, the Club is a truly hidden gem with modern and elegant interior and facilities. JOB DESCRIPTION DEPARTMENT Security HOURS 45 hours per week (may vary depending on business needs). Includes evening, weekend and Manager on Duty Shifts. REPORTING TO Director of Operations As the Club's Security and Safety Manager, you will be responsible for overseeing the security systems and protocols within the Club, including health and safety and fire safety compliance. You will monitor and respond to security and safety incidents, deliver training, and work proactively to identify and mitigate risks. Your role will involve ensuring adherence to the Club's policies and procedures in relation to security, fire safety, and health and safety legislation. This role is member facing, with a strong focus on having presence in the public areas of the Club, especially the lobby. Exceptionally high levels of service excellence are essential to success. DUTIES AND RESPONSIBILITIES MEMBER AND GUEST RELATIONS Meet and greet members, guests, and visitors with a friendly, professional, and welcoming attitude, ensuring a positive first impression at all times. Maintain a visible security presence in public areas to reassure members and guests and provide assistance as needed, fostering a sense of safety and comfort. Assist with luggage handling and provide general concierge support if required, ensuring that all member and guest needs are met with efficiency and care. Provide exceptional customer service, responding to member inquiries and addressing any concerns in a calm and helpful manner. Monitor and manage guest access to ensure proper registration for functions, events, and overnight stays. FIRE SAFETY Conduct annual Fire Risk Assessments and review emergency procedures to ensure compliance with fire safety regulations. Deliver a variety of fire safety training sessions as required, including: Introduction to the fire panel Fire Marshal and Fire Coordinator roles Coordinate fire drills and evacuation exercises, ensuring all staff and members are familiar with procedures. These drills should take place at regular intervals (every 3 months or more frequently, as required). Train contractors on fire safety protocols to ensure their adherence to Club standards. Conduct fire walk rounds with new starters to familiarise them with safety protocols. SECURITY MANAGEMENT Lead and manage a team of Security Officers, overseeing training, appraisals, scheduling, and other supervisory responsibilities. Ensure the Business Continuity Plan (BCP) is maintained and up to date at all times. Deliver comprehensive security training to all staff on emergency response protocols, security systems, and health and safety measures. Ensure the completion of regular patrols throughout the Club to monitor security and maintain a safe environment for members, guests, and staff. Monitor and control access in the Club's public areas, including checking membership cards when necessary and verifying guest check ins for functions and events. Assist with luggage handling for members and guests, ensuring a seamless and secure experience. Maintain records of security related incidents, submitting detailed reports to the Senior Security Officer for review. Monitor and respond to CCTV and alarm system alerts promptly, ensuring the protection of the premises at all times. Investigate and resolve security incidents, including theft or criminal damage, and follow up on allegations or concerns reported by members or staff. Oversee locker allocation and conduct locker checks, ensuring that all personal belongings are stored securely. Ensure ad hoc checks are carried out of employee bags, lockers, and personal property when departing the Club to prevent theft and ensure only personal items are taken. Monitor the activities of contractors and suppliers, ensuring that they follow appropriate security protocols when entering or exiting the premises. HEALTH AND SAFETY Lead Health and Safety meetings, providing guidance on key issues and ensuring compliance across departments. Review and update departmental health and safety records and risk assessments, maintaining a high standard of safety across all areas. Organise annual health and safety audits to ensure continuous compliance with UK legislation. Manage accident reporting (including RIDDOR reporting to Westminster) and ensure timely, accurate documentation. Ensure the accessibility of necessary safety equipment, such as providing accessible chair training to staff. Take immediate action on health and safety hazards, escalating issues to senior management where necessary to prevent injury or damage. Maintain up to date knowledge of health and safety legislation to ensure the Club's ongoing compliance. PERSON SPECIFICATION / KEY SKILLS A passion for hospitality, with exceptional guest relations skills. High standard of personal presentation. Proven experience as a Security expert, ideally in a private members' club, 5 star hotel, or similar prestigious environment. In depth knowledge of UK Health & Safety and Fire Safety legislation. Knowledge of security systems such as CCTV, access control, and alarm systems. A keen eye for detail with the ability to identify potential risks and hazards. Strong communication skills, both written and verbal, with the ability to report incidents clearly and professionally. Ability to manage emergency situations calmly and effectively. Ability to work collaboratively with others, assisting with training and ensuring a culture of safety and compliance. A strong commitment to maintaining confidentiality and discretion. A genuine concern for the well being and safety of others. Apply directly to Rachel Matthews, Director of People and Culture, with your CV and cover letter
Night Manager
Crimson Hotels Group City Of Westminster, London
DoubleTree by Hilton Hotel London - Victoria Crimson Hotels is an independent hotel group dedicated to making every travel experience seamless, relaxing, and memorable. Operating under two major brands, Hilton and IHG, offering trusted, world-class service, all our hotels are proudly Green Key Accredited, reflecting our commitment to sustainability. DoubleTree by Hilton Hotel London - Victoria is a contemporary 4 star property featuring 251 bedrooms, including 7 elegant suites. Perfectly situated opposite Victoria Station, it offers unmatched access to London's top attractions, from Buckingham Palace and Westminster Abbey to the West End. Terminus Kitchen & Bar serves modern European cuisine, while the stylish bar and lounge provide relaxed spaces to unwind. With its prime central location, the hotel combines comfort, style, and convenience ideal for both business and leisure stays. Why Join Us? Exclusive hotel discounts within the Crimson Hotel Group. Staff rate discounts Hilton worldwide. Extra Day Off for Your Birthday - Because your day matters. Employee Assistance Programme and wellbeing. Free refreshments and freshly cooked meals while on duty. Learning and development opportunities for career progression. Health Benefit schemes. Recognition and reward schemes. Pension Scheme & Life Assurance. Discounts in our F&B Outlets. What your day will look like? As a Night Manager, you will be responsible for overseeing Front Office operations during the night shift, ensuring exceptional guest service by anticipating and responding to guest needs. You will manage check in and check out processes, support guests with any requests, and lead the night team. In addition, you will ensure the safety, security, and smooth running of the hotel overnight, complete night audit and financial reports, and prepare the hotel for the following day's operations. What You'll Bring? You will have previous experience in a similar role. You are confident working on your own initiative, able to prioritise multiple tasks, and respond flexibly to varying situations and requests. A proactive, can do attitude, adaptability, and commitment to maintaining the highest standards are essential. You will also demonstrate excellent communication skills in English, a professional, well presented appearance, and the ability to work collaboratively with colleagues across all departments. Ready to make a difference? Apply now and let's create meaningful experiences. In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process. We embrace inclusivity which means creating an environment where we celebrate our differences and everybody's contributions, regardless of age, gender, race, ethnicity, disability, sexual orientation, social background, religion or belief.
May 01, 2026
Full time
DoubleTree by Hilton Hotel London - Victoria Crimson Hotels is an independent hotel group dedicated to making every travel experience seamless, relaxing, and memorable. Operating under two major brands, Hilton and IHG, offering trusted, world-class service, all our hotels are proudly Green Key Accredited, reflecting our commitment to sustainability. DoubleTree by Hilton Hotel London - Victoria is a contemporary 4 star property featuring 251 bedrooms, including 7 elegant suites. Perfectly situated opposite Victoria Station, it offers unmatched access to London's top attractions, from Buckingham Palace and Westminster Abbey to the West End. Terminus Kitchen & Bar serves modern European cuisine, while the stylish bar and lounge provide relaxed spaces to unwind. With its prime central location, the hotel combines comfort, style, and convenience ideal for both business and leisure stays. Why Join Us? Exclusive hotel discounts within the Crimson Hotel Group. Staff rate discounts Hilton worldwide. Extra Day Off for Your Birthday - Because your day matters. Employee Assistance Programme and wellbeing. Free refreshments and freshly cooked meals while on duty. Learning and development opportunities for career progression. Health Benefit schemes. Recognition and reward schemes. Pension Scheme & Life Assurance. Discounts in our F&B Outlets. What your day will look like? As a Night Manager, you will be responsible for overseeing Front Office operations during the night shift, ensuring exceptional guest service by anticipating and responding to guest needs. You will manage check in and check out processes, support guests with any requests, and lead the night team. In addition, you will ensure the safety, security, and smooth running of the hotel overnight, complete night audit and financial reports, and prepare the hotel for the following day's operations. What You'll Bring? You will have previous experience in a similar role. You are confident working on your own initiative, able to prioritise multiple tasks, and respond flexibly to varying situations and requests. A proactive, can do attitude, adaptability, and commitment to maintaining the highest standards are essential. You will also demonstrate excellent communication skills in English, a professional, well presented appearance, and the ability to work collaboratively with colleagues across all departments. Ready to make a difference? Apply now and let's create meaningful experiences. In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process. We embrace inclusivity which means creating an environment where we celebrate our differences and everybody's contributions, regardless of age, gender, race, ethnicity, disability, sexual orientation, social background, religion or belief.
Front Office Manager
The Mayfair Townhouse
Expect the unexpected Curious, engaging, witty and effortlessly intuitive: we are a new generation of lifestyle hotel delivering the unexpected in the heart of Mayfair. A stylish, imaginative home for the modern traveller, we redefine what it means to be a London hotel. A place where city meets country, where past meets present, and where you'll find luxury and character in equal measure. Located on Half Moon Street alongside Piccadilly, The Mayfair Townhouse hosts 172 rooms & suites, The Dandy Bar, private gym and versatile event spaces. What is in it for you as Front Office Manager Salary and Tronc package Annual bonus linked to KPIs HOD level benefits, including enhanced holiday, private medical care & cashback healthcare cover Complimentary dry cleaning of your uniform & meals on duty Career development with recognised training providers Friends & family rates across Iconic Luxury Hotels 25% discount on all food & beverage Wellbeing calendar of events & team socials Season ticket loan, cycle-to-work scheme & secure bike storage Employee recognition awards, refer-a-friend incentives, seasonal gifts and plenty more dandy perks along the way! About you as Front Office Manager With natural charm, style and warmth, you make unforgettable first impressions! As a team leader and team player, you would bring: Experience leading front office or reception teams in luxury hospitality A passion for five star service that feels personal and effortless The ability to inspire, develop and support your team Strong financial acumen combined with an analytic approach and acute decision making abilities Quick yet natural rapport-building skills with guests and the team Previous knowledge of Opera / Cloud is highly desirable Key responsibilities of the Front Office Manager (a sprinkling but not limited to): As Head of Department, be responsible for leading reception, nights and duty managers as well as playing a key part of the HOD team Take ownership of financial transactions and credit levels, monitoring accuracy for business protection Lead from the front, acting as the go to person for guest requests and little unexpected moments Take pride in ensuring the welfare of the team plus driving their training and progression Coordinate with our Reservations Supervisor regarding VIPS, special request records and room management Deliver a highly personalised, polished service that makes every guest feel at home Generate and analyse reports regarding occupancy, upselling, guest satisfaction and revenue, focusing on achieving financial departmental objectives Maintain excellent working knowledge of all hotel departments for maximum efficiency Take the lead in usage of in house systems, including the MTH app, Opera, Knowcross and Microsoft Office Fly the flag high for fire and health and safety for the team and guests We are looking for passionate people people to join our Dandy team! If this role is of interest to you, then please apply now! We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.
Oct 06, 2025
Full time
Expect the unexpected Curious, engaging, witty and effortlessly intuitive: we are a new generation of lifestyle hotel delivering the unexpected in the heart of Mayfair. A stylish, imaginative home for the modern traveller, we redefine what it means to be a London hotel. A place where city meets country, where past meets present, and where you'll find luxury and character in equal measure. Located on Half Moon Street alongside Piccadilly, The Mayfair Townhouse hosts 172 rooms & suites, The Dandy Bar, private gym and versatile event spaces. What is in it for you as Front Office Manager Salary and Tronc package Annual bonus linked to KPIs HOD level benefits, including enhanced holiday, private medical care & cashback healthcare cover Complimentary dry cleaning of your uniform & meals on duty Career development with recognised training providers Friends & family rates across Iconic Luxury Hotels 25% discount on all food & beverage Wellbeing calendar of events & team socials Season ticket loan, cycle-to-work scheme & secure bike storage Employee recognition awards, refer-a-friend incentives, seasonal gifts and plenty more dandy perks along the way! About you as Front Office Manager With natural charm, style and warmth, you make unforgettable first impressions! As a team leader and team player, you would bring: Experience leading front office or reception teams in luxury hospitality A passion for five star service that feels personal and effortless The ability to inspire, develop and support your team Strong financial acumen combined with an analytic approach and acute decision making abilities Quick yet natural rapport-building skills with guests and the team Previous knowledge of Opera / Cloud is highly desirable Key responsibilities of the Front Office Manager (a sprinkling but not limited to): As Head of Department, be responsible for leading reception, nights and duty managers as well as playing a key part of the HOD team Take ownership of financial transactions and credit levels, monitoring accuracy for business protection Lead from the front, acting as the go to person for guest requests and little unexpected moments Take pride in ensuring the welfare of the team plus driving their training and progression Coordinate with our Reservations Supervisor regarding VIPS, special request records and room management Deliver a highly personalised, polished service that makes every guest feel at home Generate and analyse reports regarding occupancy, upselling, guest satisfaction and revenue, focusing on achieving financial departmental objectives Maintain excellent working knowledge of all hotel departments for maximum efficiency Take the lead in usage of in house systems, including the MTH app, Opera, Knowcross and Microsoft Office Fly the flag high for fire and health and safety for the team and guests We are looking for passionate people people to join our Dandy team! If this role is of interest to you, then please apply now! We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.
The Imperial London Hotels Ltd
Painter & Decorator / Maintenance Assistant
The Imperial London Hotels Ltd
Maintenance Handyperson Imperial London Hotel Group 40 hours a week. Fully Flexible hours within 8.00am to 8.00pm £25,856.00 + Benefits In joining our team, you ll be immediately welcomed into the Imperial London Hotels (ILH) family where we have a rich history of 175 years of hospitality experience creating unique guest experiences. Our seven hotels are all located in the heart of Bloomsbury, Central London. From our charming 34-bedroom boutique Morton Hotel to our largest and lively Royal National hotel with a huge 1630-bedrooms, there is a role here for everyone from Housekeeper to Sous Chef and Shift Engineer to Hotel General Manager. We are now recruiting for a Maintainance Assistant to work at one of our hotels. With over 3076 bedrooms, 10 restaurants across our 7 Imperial London Hotels, our maintenance team are never short of something to do. As Painter and Decorator, you are a key part of our maintenance team supporting all types of painting and decorating jobs (general maintenance and refurbishment) both inside and outside the hotels and other buildings to our company standard using appropriate tools and equipment, whilst keeping a clean and tidy working area. No two days are ever the same, though some of your key duties will include; minor repairs to walls and joinery using appropriate fillers and sealants, preparing surfaces ready for decoration, regular floor walks to inspect wall coverings and other public areas reporting any defects and repair immediately, working with contractors as directed by the Maintenance Manager You ll coordinate your daily tasks and any other scheduled maintenance activity with your front of house team to ensure requests are managed promptly and in a timely manner whilst operating in a safe and efficient way according to all H&S legislation and company policy. What we d like from you Ideally you will have had some previous experience painting and decorating or general maintainance, but if you haven t don t worry, we ll support you with practical training and development to help you reach your full potential. What we d like from you is a positive can-do attitude, able to work independently and as part of team. A stickler for detail, you ll take pride in delivering a great job each time. Able to prioritise and multi-task, you ll be confident speaking with both guests and anyone in the business. With a high standard of personal presentation and grooming, a positive attitude, you will be flexible to work in range of different work situations as required. What you ll get in return Holidays 28 (inc. of bank holidays) increasing with length of service up to 33 days Reward and recognition schemes including discounts across a number of high street brands 30% discount to friends and family at our hotels (excluding Morton Hotel) Employee Assistance Programme Workplace pension scheme Interest free season ticket loan (after probation) Training and development through our ILH Group Academy to support your career development and growth. Employee recognition awards, Christmas Party and other social events. Free Meals on Duty Local discounts at Gym, Dry Cleaners, Restaurant outlets
Oct 03, 2025
Full time
Maintenance Handyperson Imperial London Hotel Group 40 hours a week. Fully Flexible hours within 8.00am to 8.00pm £25,856.00 + Benefits In joining our team, you ll be immediately welcomed into the Imperial London Hotels (ILH) family where we have a rich history of 175 years of hospitality experience creating unique guest experiences. Our seven hotels are all located in the heart of Bloomsbury, Central London. From our charming 34-bedroom boutique Morton Hotel to our largest and lively Royal National hotel with a huge 1630-bedrooms, there is a role here for everyone from Housekeeper to Sous Chef and Shift Engineer to Hotel General Manager. We are now recruiting for a Maintainance Assistant to work at one of our hotels. With over 3076 bedrooms, 10 restaurants across our 7 Imperial London Hotels, our maintenance team are never short of something to do. As Painter and Decorator, you are a key part of our maintenance team supporting all types of painting and decorating jobs (general maintenance and refurbishment) both inside and outside the hotels and other buildings to our company standard using appropriate tools and equipment, whilst keeping a clean and tidy working area. No two days are ever the same, though some of your key duties will include; minor repairs to walls and joinery using appropriate fillers and sealants, preparing surfaces ready for decoration, regular floor walks to inspect wall coverings and other public areas reporting any defects and repair immediately, working with contractors as directed by the Maintenance Manager You ll coordinate your daily tasks and any other scheduled maintenance activity with your front of house team to ensure requests are managed promptly and in a timely manner whilst operating in a safe and efficient way according to all H&S legislation and company policy. What we d like from you Ideally you will have had some previous experience painting and decorating or general maintainance, but if you haven t don t worry, we ll support you with practical training and development to help you reach your full potential. What we d like from you is a positive can-do attitude, able to work independently and as part of team. A stickler for detail, you ll take pride in delivering a great job each time. Able to prioritise and multi-task, you ll be confident speaking with both guests and anyone in the business. With a high standard of personal presentation and grooming, a positive attitude, you will be flexible to work in range of different work situations as required. What you ll get in return Holidays 28 (inc. of bank holidays) increasing with length of service up to 33 days Reward and recognition schemes including discounts across a number of high street brands 30% discount to friends and family at our hotels (excluding Morton Hotel) Employee Assistance Programme Workplace pension scheme Interest free season ticket loan (after probation) Training and development through our ILH Group Academy to support your career development and growth. Employee recognition awards, Christmas Party and other social events. Free Meals on Duty Local discounts at Gym, Dry Cleaners, Restaurant outlets
Night Manager
Crimson Hotels
100 Queen's Gate Hotel London, Curio Collection by Hilton Here at 100 Queen's Gate Hotel, Curio Collection by Hilton, we know our colleagues are key to our success. That's why we're passionate about offering limitless opportunities for career progression and personal growth. Not only that, we also offer a supportive and empowering work environment too. The Role As our Night Manager, you'll take charge of the hotel during overnight hours, making sure guests feel safe, comfortable, and well looked after. You'll be the go-to person for any guest needs, lead the night team, and keep operations running smoothly. What you'll do: Oversee all front office operations at night. Be the main contact for guests, handling requests and resolving issues. Carry out the night audit and prepare daily reports. Monitor security, safety, and emergency procedures. Support and guide the night team to deliver great service. Ensure a smooth handover to the morning team. The Person As well as having previous experience in a similar role, you're confident, reliable, and customer-focused, with a calm approach to problem-solving. You can lead a small team, make decisions independently, and keep things running smoothly overnight. Experience in front office or hotel operations is ideal, and you're comfortable using hotel systems and handling reports. Above all, you enjoy creating a safe, welcoming environment for every guest. 100 Queen's Gate Hotel London 100 Queen's Gate Hotel London, Curio Collection by Hilton is a beautifully restored Victorian townhouse hotel nestled in Kensington and Chelsea, just a short stroll from Hyde Park, the Natural History Museum, and the Royal Albert Hall. With 228 unique rooms and suites, including 11 individually themed suites and the exclusive Queen's Gate Suite, each stay offers distinct charm. Guests can enjoy a traditional Afternoon Tea in Botanica, with its sophisticated atrium setting, or unwind with a late-night drink in our cocktail bar, ESQ. Why join the 100 Queen's Gate Team? As part of our team, you'll have access to a range and benefits, including: Health & Wellbeing Cash Plan Go Hilton - Discount program for you, your friends & family to stay in over 7,200 Hilton portfolio of hotels around the world starting from £40 a night Life Assurance Scheme Pension Scheme Complimentary meals on duty Opportunities for internal career progression Dry cleaning and uniform laundering on duty Professional training and development opportunities Paid birthday day off Employee recognition programmes to celebrate your achievements Refer a Friend incentive Discounts in our F&B Outlets MyCrimson Rewards - Cashback and discount platform for online and in-store shopping Our team is very diverse. From newcomers making their way to the industry to some of the most experienced professionals in London. We promote a strong culture where quality interactions, excellent service and fun dominates our day to day. We describe ourselves as a brand personality. If these traits resonate with your own personality, then The Trafalgar St. James is for you. I n line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process. Crimson Hotels is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, age, disability, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
Oct 02, 2025
Full time
100 Queen's Gate Hotel London, Curio Collection by Hilton Here at 100 Queen's Gate Hotel, Curio Collection by Hilton, we know our colleagues are key to our success. That's why we're passionate about offering limitless opportunities for career progression and personal growth. Not only that, we also offer a supportive and empowering work environment too. The Role As our Night Manager, you'll take charge of the hotel during overnight hours, making sure guests feel safe, comfortable, and well looked after. You'll be the go-to person for any guest needs, lead the night team, and keep operations running smoothly. What you'll do: Oversee all front office operations at night. Be the main contact for guests, handling requests and resolving issues. Carry out the night audit and prepare daily reports. Monitor security, safety, and emergency procedures. Support and guide the night team to deliver great service. Ensure a smooth handover to the morning team. The Person As well as having previous experience in a similar role, you're confident, reliable, and customer-focused, with a calm approach to problem-solving. You can lead a small team, make decisions independently, and keep things running smoothly overnight. Experience in front office or hotel operations is ideal, and you're comfortable using hotel systems and handling reports. Above all, you enjoy creating a safe, welcoming environment for every guest. 100 Queen's Gate Hotel London 100 Queen's Gate Hotel London, Curio Collection by Hilton is a beautifully restored Victorian townhouse hotel nestled in Kensington and Chelsea, just a short stroll from Hyde Park, the Natural History Museum, and the Royal Albert Hall. With 228 unique rooms and suites, including 11 individually themed suites and the exclusive Queen's Gate Suite, each stay offers distinct charm. Guests can enjoy a traditional Afternoon Tea in Botanica, with its sophisticated atrium setting, or unwind with a late-night drink in our cocktail bar, ESQ. Why join the 100 Queen's Gate Team? As part of our team, you'll have access to a range and benefits, including: Health & Wellbeing Cash Plan Go Hilton - Discount program for you, your friends & family to stay in over 7,200 Hilton portfolio of hotels around the world starting from £40 a night Life Assurance Scheme Pension Scheme Complimentary meals on duty Opportunities for internal career progression Dry cleaning and uniform laundering on duty Professional training and development opportunities Paid birthday day off Employee recognition programmes to celebrate your achievements Refer a Friend incentive Discounts in our F&B Outlets MyCrimson Rewards - Cashback and discount platform for online and in-store shopping Our team is very diverse. From newcomers making their way to the industry to some of the most experienced professionals in London. We promote a strong culture where quality interactions, excellent service and fun dominates our day to day. We describe ourselves as a brand personality. If these traits resonate with your own personality, then The Trafalgar St. James is for you. I n line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process. Crimson Hotels is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, age, disability, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
HR Coordinator Maternity Cover - London
The Standard London
HR Coordinator Maternity Cover - London HR Coordinator Maternity Cover Standout above the end of this summer! Let's face it, finding the perfect job can be pretty tough and it seems everyone is looking for that 'special someone'. Here at The Standard, we take a slightly different approach and look far and wide for individuals that bring a unique perspective with them to our team (not a 5 page CV). At The Standard, London, it's our personalities, backgrounds and lifestyles that make us who we are. If you're ready to bring your own flair to the role of HR coordinator, we'd love to hear from you! Your role As a HR Coordinator at The Standard, London you will work as part of a wider HR team and help in providing generalist HR support to over 300 employees. The primary focus of the HR team is to partner with our department managers and provide advice, coaching and guidance across a range of HR areas to facilitate the effective people management of their teams. There are of course several areas where you will be more actively involved in operational HR activities, including supporting the end-to-end recruitment service for the hotel; overseeing the onboarding of our team and associated administration, maintaining our HR & training systems, dealing with employee queries, managing employee communications, coordinating employee engagement events + so much more. You will need to be highly social, upbeat and friendly; confident and can handle daily challenges well; thrive in a high volume, high energy environment and can manage both employees and guests with ease. Do you have what it takes to be a HR Coordinator at The Standard? While we take every detail of design and guest experience to heart, we do not take ourselves too seriously. 'Standard People' are at the centre of our brand; vivid, dynamic and engaging. You'll intrinsically understand the unique personality of our venues and the city we represent. While prior experience as a HR Coordinator is always useful, all are welcome at the Standard; you will have an uncompromised and natural flair for people and be able to build genuine relationships with our employees that enable us to not only pre-empt needs but foresee desires. In addition to this you will also need Strong oganisation skills and exceptional attention to detail To be highly motivated and pro-active; able to act with integrity, professionalism and positivity in all employee interactions Ideally have some basic experience of HR disciplines; Recruitment and ER with a basic understanding of UK Employment law Exceptional Administration and IT skills; experience in using Peoplebank, Fourth HR and Flow preferred but not essential Whilst it isn't a requirement, an operational background within hospitality or the hotel industry would be preferred All applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates prior to commencing employment Benefits Include Flexible working hours Meals on Duty Pension Scheme Life Assurance (2 x Annual Salary) Medical Assistance (including online GP and Physio) Employee Assistance Programme with Well-being service Discount platform including GYM Membership to Headspace Meditation app Worldwide Travel Discounts via The Standard Advantage platform Employee & Family Rates across all Hyatt properties In-house Experience Programme F&B Discounts ranging from 25-50% Recruitment Referral Bonus up to 1,000 Tuition Aid Scheme & subsidised training Season Ticket Loan & Bike 2 Work Scheme Social Committee with regular monthly social activities
Oct 01, 2025
Full time
HR Coordinator Maternity Cover - London HR Coordinator Maternity Cover Standout above the end of this summer! Let's face it, finding the perfect job can be pretty tough and it seems everyone is looking for that 'special someone'. Here at The Standard, we take a slightly different approach and look far and wide for individuals that bring a unique perspective with them to our team (not a 5 page CV). At The Standard, London, it's our personalities, backgrounds and lifestyles that make us who we are. If you're ready to bring your own flair to the role of HR coordinator, we'd love to hear from you! Your role As a HR Coordinator at The Standard, London you will work as part of a wider HR team and help in providing generalist HR support to over 300 employees. The primary focus of the HR team is to partner with our department managers and provide advice, coaching and guidance across a range of HR areas to facilitate the effective people management of their teams. There are of course several areas where you will be more actively involved in operational HR activities, including supporting the end-to-end recruitment service for the hotel; overseeing the onboarding of our team and associated administration, maintaining our HR & training systems, dealing with employee queries, managing employee communications, coordinating employee engagement events + so much more. You will need to be highly social, upbeat and friendly; confident and can handle daily challenges well; thrive in a high volume, high energy environment and can manage both employees and guests with ease. Do you have what it takes to be a HR Coordinator at The Standard? While we take every detail of design and guest experience to heart, we do not take ourselves too seriously. 'Standard People' are at the centre of our brand; vivid, dynamic and engaging. You'll intrinsically understand the unique personality of our venues and the city we represent. While prior experience as a HR Coordinator is always useful, all are welcome at the Standard; you will have an uncompromised and natural flair for people and be able to build genuine relationships with our employees that enable us to not only pre-empt needs but foresee desires. In addition to this you will also need Strong oganisation skills and exceptional attention to detail To be highly motivated and pro-active; able to act with integrity, professionalism and positivity in all employee interactions Ideally have some basic experience of HR disciplines; Recruitment and ER with a basic understanding of UK Employment law Exceptional Administration and IT skills; experience in using Peoplebank, Fourth HR and Flow preferred but not essential Whilst it isn't a requirement, an operational background within hospitality or the hotel industry would be preferred All applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates prior to commencing employment Benefits Include Flexible working hours Meals on Duty Pension Scheme Life Assurance (2 x Annual Salary) Medical Assistance (including online GP and Physio) Employee Assistance Programme with Well-being service Discount platform including GYM Membership to Headspace Meditation app Worldwide Travel Discounts via The Standard Advantage platform Employee & Family Rates across all Hyatt properties In-house Experience Programme F&B Discounts ranging from 25-50% Recruitment Referral Bonus up to 1,000 Tuition Aid Scheme & subsidised training Season Ticket Loan & Bike 2 Work Scheme Social Committee with regular monthly social activities
Night Duty Manager
Great Scotland Yard City Of Westminster, London
Night DutyManager Salary :£30,385+ServiceCharge(Upto£600permonth) This position is based on a 4 on, 4 off shift pattern, providing a balanced work schedule. About Great Scotland Yard Hotel The Unbound Collection Few addresses are richer in history and anecdote than our hotel; a few steps away from Covent Garden and around the corner from Trafalgar Square our guests enjoy a wide variety of food and bev click apply for full job details
Sep 21, 2025
Full time
Night DutyManager Salary :£30,385+ServiceCharge(Upto£600permonth) This position is based on a 4 on, 4 off shift pattern, providing a balanced work schedule. About Great Scotland Yard Hotel The Unbound Collection Few addresses are richer in history and anecdote than our hotel; a few steps away from Covent Garden and around the corner from Trafalgar Square our guests enjoy a wide variety of food and bev click apply for full job details

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