Job Title: IT Helpdesk Manager Location: Bridgend, South Wales Salary: 35,000 - 45,000 per annum Job Type: Full-time, Permanent Working Hours: Monday to Friday - 9am to 5.30pm (flexible hours between 8am - 6pm) Who are we: Flotek Group is one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity and Comms technology to small & medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group you join our "Purple Army" and become part of a team driven by a set of values that guide our every interaction, both with each other and with our partners. We enjoy a collaborative, fast-paced working environment, where we can expect to learn to be exceptional, earn trust through actions and receive recognition when our work gets a "Wow!" About the Role: As an IT Helpdesk Manager within Flotek, you will lead a team of IT Specialist Team Leaders and IT Specialist Engineers. You will be responsible for ensuring the team are delivering the high-quality service and support to our partners of their IT environments. This role demands strong technical expertise, client-facing professionalism, the ability to lead and motivate a team and the ability to manage priorities. Key Responsibilities: Reporting to our Head Of Service Lead and inspire a team of IT professionals, fostering a collaborative and supportive working environment where team morale and culture are paramount Develop and implement training programs and initiatives to support the ongoing professional development of team members, ensuring they have the skills and knowledge needed to excel in their roles Champion a partner-centric approach to service delivery, ensuring that customer satisfaction is prioritised in all interactions and that the team is empowered to go above and beyond to exceed customer expectations Collaborate closely with partners to understand their business needs and goals, providing strategic guidance and recommendations to improve the overall service experience provided by Flotek Stay abreast of industry trends and emerging technologies, making recommendations for service enhancements and innovations that will benefit both our partners and our team Provide excellent customer service by communicating effectively and professionally with our partners Stay updated on industry trends, new technologies, and best practices through ongoing training and professional development Lead the team from a technical perspective ensuring the correct team resources are available to provide world class service Mentor the Team Leaders to effectively manage day to day operations, deliver feedback & coaching Coach Team Leaders to take ownership of partner queries to deliver world class service Setting KPI and metrics to monitor team performance and be able to present these to Flotek Directors and Management Team What we're looking for: A positive attitude with a can do approach to everything! A team player with Strong leadership skills Have an ICT background within an MSP with experience of leading a team Strong knowledge of using and supporting Microsoft Windows client operating systems in conjunction with M365 cloud products Solid experience in customer service (excellent verbal and written communication skills required) Technical expertise in IT infrastructure and systems administration, with proficiency in networking, security, and cloud technologies Advanced experience with Microsoft 365, Premise based servers, virtualisation technologies, SharePoint, Azure. Backup Solutions and security firewalls Be commercially aware, including cost analysis and budget preparation Comfortable with using CRM's and documentation solutions Naturally supportive leader Ability to prioritise personal and team workload Holds a Full UK valid driving license Benefits: Senior EMI Share Equity Scheme - own a slice of the "Purple Pie." Day off for your birthday Day off for other life's milestones - such as weddings, moving house, child's first day at school, or religious holidays Give back day to support your chosen charity Savings on gym memberships, shopping and other discounts available through Perkbox Variety of social events & team building opportunities are available Opportunities for professional development and career progression Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; 1st Line Technical Support Manager, 1st Line Technical Support, IT Technician, IT Support Engineer, IT Service Engineer, 1st Line Support Engineer, 1st Line Support Technician, Technical Support, IT Manager, IT Systems Support, IT Customer Support Manager, may also be considered for this role.
May 17, 2026
Full time
Job Title: IT Helpdesk Manager Location: Bridgend, South Wales Salary: 35,000 - 45,000 per annum Job Type: Full-time, Permanent Working Hours: Monday to Friday - 9am to 5.30pm (flexible hours between 8am - 6pm) Who are we: Flotek Group is one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity and Comms technology to small & medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group you join our "Purple Army" and become part of a team driven by a set of values that guide our every interaction, both with each other and with our partners. We enjoy a collaborative, fast-paced working environment, where we can expect to learn to be exceptional, earn trust through actions and receive recognition when our work gets a "Wow!" About the Role: As an IT Helpdesk Manager within Flotek, you will lead a team of IT Specialist Team Leaders and IT Specialist Engineers. You will be responsible for ensuring the team are delivering the high-quality service and support to our partners of their IT environments. This role demands strong technical expertise, client-facing professionalism, the ability to lead and motivate a team and the ability to manage priorities. Key Responsibilities: Reporting to our Head Of Service Lead and inspire a team of IT professionals, fostering a collaborative and supportive working environment where team morale and culture are paramount Develop and implement training programs and initiatives to support the ongoing professional development of team members, ensuring they have the skills and knowledge needed to excel in their roles Champion a partner-centric approach to service delivery, ensuring that customer satisfaction is prioritised in all interactions and that the team is empowered to go above and beyond to exceed customer expectations Collaborate closely with partners to understand their business needs and goals, providing strategic guidance and recommendations to improve the overall service experience provided by Flotek Stay abreast of industry trends and emerging technologies, making recommendations for service enhancements and innovations that will benefit both our partners and our team Provide excellent customer service by communicating effectively and professionally with our partners Stay updated on industry trends, new technologies, and best practices through ongoing training and professional development Lead the team from a technical perspective ensuring the correct team resources are available to provide world class service Mentor the Team Leaders to effectively manage day to day operations, deliver feedback & coaching Coach Team Leaders to take ownership of partner queries to deliver world class service Setting KPI and metrics to monitor team performance and be able to present these to Flotek Directors and Management Team What we're looking for: A positive attitude with a can do approach to everything! A team player with Strong leadership skills Have an ICT background within an MSP with experience of leading a team Strong knowledge of using and supporting Microsoft Windows client operating systems in conjunction with M365 cloud products Solid experience in customer service (excellent verbal and written communication skills required) Technical expertise in IT infrastructure and systems administration, with proficiency in networking, security, and cloud technologies Advanced experience with Microsoft 365, Premise based servers, virtualisation technologies, SharePoint, Azure. Backup Solutions and security firewalls Be commercially aware, including cost analysis and budget preparation Comfortable with using CRM's and documentation solutions Naturally supportive leader Ability to prioritise personal and team workload Holds a Full UK valid driving license Benefits: Senior EMI Share Equity Scheme - own a slice of the "Purple Pie." Day off for your birthday Day off for other life's milestones - such as weddings, moving house, child's first day at school, or religious holidays Give back day to support your chosen charity Savings on gym memberships, shopping and other discounts available through Perkbox Variety of social events & team building opportunities are available Opportunities for professional development and career progression Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; 1st Line Technical Support Manager, 1st Line Technical Support, IT Technician, IT Support Engineer, IT Service Engineer, 1st Line Support Engineer, 1st Line Support Technician, Technical Support, IT Manager, IT Systems Support, IT Customer Support Manager, may also be considered for this role.
Service Operations EUC Analyst Salary: Up to 38,000 plus other Veolia benefits Hours: 40 hours per week Location: Hybrid working 2-3 days in our Head office, Cannock, WS11 8JP When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you: Competitive salary and 15% bonus Access to our company pension scheme Discounts on everything from groceries to well-known retailers Access to a range of resources to support your physical, mental and financial health, so you can lean on us whenever you need to 24 hour access to a virtual GP, 365 days a year, for you and family members in your household One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing: Working within DB&T lead on advising Senior members of DB&T on matters relating to EUC devices (laptops, Chrome devices, MACs, tablets, mobiles etc.). Be involved with EUC project delivery activities. Provide input into and help implement our strategy for EUC device health. Automate the common and complex tasking of the team where possible to improve both quality and our security posture. Through constant study and learning acquire skills, knowledge and recognisable qualifications in disciplines and technologies relevant to the post. To provide insight to other teams and departments. To provide support and resolution to our Customer's issues as raised through our incident management system (ServiceNow). As part of the wider Service Operations team assist in the management of AWS Connect and RingCentral. Ensure the deployment of Windows, Chrome devices, MAC OS patching for EUC devices. Deliver application patching with programmes of work that maintains version currency. This includes Chrome device extensions and applications. Ensure the implementation and adoption of the necessary controls to maintain the health of our assets. In a continuing programme of work remediate identified security vulnerabilities within the estate and address elements related to CyberEssentials and other certifications, audit and security requirements. For identified vulnerabilities determine activities that will prevent recurrence. Build and maintain the base build images for Windows based devices including those required for application and desktop streaming platforms (e.g. Appstream and Workspaces). Manage and control the deployment of the base images to all parties involved in the management of our assets. Conduct regular reviews of these base images, any changes or issues with interested parties and determine any corrective action as may be required. Working alongside the Asset Management team maintain our asset inventory for EUC devices. Chromebook / Chrome device administration including applications and extensions Microsoft Active Directory management, GPOs and asset removal. Work with the Asset Management team to advise on obsolescence. What we're looking for: Essential: Scripting / knowledge (PowerShell/Python/JSON/YAML or similar). Group policy administration. Microsoft Active Directory management (e.g. OU's, GPOs). Experience of working with in-house and third party technical teams to ensure appropriate solutions are identified and implemented. Good customer facing skills. Good diagnostic skills. Proven experience of continuous service improvement. Ability to work under pressure and to agreed timescales. Able to prioritise workload. Experience working across multiple technologies and platforms. Involvement in audits and certifications. Experience with Windows 11 and Office 365 Desirable: Google Administration. Practical experience of translating complex technical issues to non-technical staff within businesses and experience of participation in multidisciplinary forums. Google user administration and management. Full driving licence. Knowledge of DesktopCentral. Knowledge of ServiceNow. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
May 17, 2026
Full time
Service Operations EUC Analyst Salary: Up to 38,000 plus other Veolia benefits Hours: 40 hours per week Location: Hybrid working 2-3 days in our Head office, Cannock, WS11 8JP When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you: Competitive salary and 15% bonus Access to our company pension scheme Discounts on everything from groceries to well-known retailers Access to a range of resources to support your physical, mental and financial health, so you can lean on us whenever you need to 24 hour access to a virtual GP, 365 days a year, for you and family members in your household One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing: Working within DB&T lead on advising Senior members of DB&T on matters relating to EUC devices (laptops, Chrome devices, MACs, tablets, mobiles etc.). Be involved with EUC project delivery activities. Provide input into and help implement our strategy for EUC device health. Automate the common and complex tasking of the team where possible to improve both quality and our security posture. Through constant study and learning acquire skills, knowledge and recognisable qualifications in disciplines and technologies relevant to the post. To provide insight to other teams and departments. To provide support and resolution to our Customer's issues as raised through our incident management system (ServiceNow). As part of the wider Service Operations team assist in the management of AWS Connect and RingCentral. Ensure the deployment of Windows, Chrome devices, MAC OS patching for EUC devices. Deliver application patching with programmes of work that maintains version currency. This includes Chrome device extensions and applications. Ensure the implementation and adoption of the necessary controls to maintain the health of our assets. In a continuing programme of work remediate identified security vulnerabilities within the estate and address elements related to CyberEssentials and other certifications, audit and security requirements. For identified vulnerabilities determine activities that will prevent recurrence. Build and maintain the base build images for Windows based devices including those required for application and desktop streaming platforms (e.g. Appstream and Workspaces). Manage and control the deployment of the base images to all parties involved in the management of our assets. Conduct regular reviews of these base images, any changes or issues with interested parties and determine any corrective action as may be required. Working alongside the Asset Management team maintain our asset inventory for EUC devices. Chromebook / Chrome device administration including applications and extensions Microsoft Active Directory management, GPOs and asset removal. Work with the Asset Management team to advise on obsolescence. What we're looking for: Essential: Scripting / knowledge (PowerShell/Python/JSON/YAML or similar). Group policy administration. Microsoft Active Directory management (e.g. OU's, GPOs). Experience of working with in-house and third party technical teams to ensure appropriate solutions are identified and implemented. Good customer facing skills. Good diagnostic skills. Proven experience of continuous service improvement. Ability to work under pressure and to agreed timescales. Able to prioritise workload. Experience working across multiple technologies and platforms. Involvement in audits and certifications. Experience with Windows 11 and Office 365 Desirable: Google Administration. Practical experience of translating complex technical issues to non-technical staff within businesses and experience of participation in multidisciplinary forums. Google user administration and management. Full driving licence. Knowledge of DesktopCentral. Knowledge of ServiceNow. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Free meals on duty Subsidised gym membership Subsidised car parking Electric vehicle charging points Wellness facilities Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, Booking and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families Working 5 out of 7 days Overall Purpose of the Role Lead the food production operations across multiple large and complex food service outlets with overall accountability for the quality and profitable delivery of all food production Drive tech based ordering solutions Delivery high volume summer School business Duties/Tasks Development, innovation and approval of menus Manages the delivery of exclusive VIP functions and events Ensures food quality standards are consistently achieved across all food service operations Ensure all contract SLA are met in terms of food offering Drive and support Hospitality and Delivered catering business on campus Drive use of tech installed on campus to enhance sales and customer experience Leadership of a health & safety culture across all food service operations Leads the catering operations to ensure all food production, labour & GP targets are achieved across the contract/site Contributes to the continuous improvement of contract performance as a key member of the contact leadership team Leads the team through effective communication & performance management Recruits, trains & develops the team ensuring there is a succession plan in place and supports the company Apprenticeship programme where applicable Ensures food purchasing and stock management is managed effectively Performs other tasks as reasonably requested Person Specification Competent to work within or lead, manage and develop the team Acts in line with guidelines and procedures, to ensure the team operates to its maximum potential Always strives to deliver above and beyond the expectations set by management, customer and client Has a proven desire for the delivery of the highest quality of service and food offer obtainable Has the drive to ensure that all results are attained in the most professional and honest manner Essential City & Guilds 706/1, 2 or NVQ Level 3 or similar qualification Experience of leading a successful team Influential leadership skills, able to inspire others Experience in an Exec or Head Chef role at a similar level Demonstrate innovation and strategic direction in food planning and menu development Passion about food and customer service Knowledge of working to a budget and achieving GP Expert culinary skills Business management within a kitchen environment Desirable What else would enable the individual to meet the requirements of the role NVQ Lvl3 in professional cookery or equivalent Intermediate food hygiene/Lvl3 About Us As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Job Reference: com SU & Colleges Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
May 17, 2026
Full time
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Free meals on duty Subsidised gym membership Subsidised car parking Electric vehicle charging points Wellness facilities Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, Booking and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families Working 5 out of 7 days Overall Purpose of the Role Lead the food production operations across multiple large and complex food service outlets with overall accountability for the quality and profitable delivery of all food production Drive tech based ordering solutions Delivery high volume summer School business Duties/Tasks Development, innovation and approval of menus Manages the delivery of exclusive VIP functions and events Ensures food quality standards are consistently achieved across all food service operations Ensure all contract SLA are met in terms of food offering Drive and support Hospitality and Delivered catering business on campus Drive use of tech installed on campus to enhance sales and customer experience Leadership of a health & safety culture across all food service operations Leads the catering operations to ensure all food production, labour & GP targets are achieved across the contract/site Contributes to the continuous improvement of contract performance as a key member of the contact leadership team Leads the team through effective communication & performance management Recruits, trains & develops the team ensuring there is a succession plan in place and supports the company Apprenticeship programme where applicable Ensures food purchasing and stock management is managed effectively Performs other tasks as reasonably requested Person Specification Competent to work within or lead, manage and develop the team Acts in line with guidelines and procedures, to ensure the team operates to its maximum potential Always strives to deliver above and beyond the expectations set by management, customer and client Has a proven desire for the delivery of the highest quality of service and food offer obtainable Has the drive to ensure that all results are attained in the most professional and honest manner Essential City & Guilds 706/1, 2 or NVQ Level 3 or similar qualification Experience of leading a successful team Influential leadership skills, able to inspire others Experience in an Exec or Head Chef role at a similar level Demonstrate innovation and strategic direction in food planning and menu development Passion about food and customer service Knowledge of working to a budget and achieving GP Expert culinary skills Business management within a kitchen environment Desirable What else would enable the individual to meet the requirements of the role NVQ Lvl3 in professional cookery or equivalent Intermediate food hygiene/Lvl3 About Us As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Job Reference: com SU & Colleges Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Job Advert Job Title: Incident Logistics Lead Location: Durrington, Worthing Contract Type: Permanent Hours: 38 Salary: £35,000 per annum plus 15% Shift Allowance About the role As Incident Logistics Lead (known internally as Incident Containment Lead), you'll play a pivotal role in safeguarding our waterways and communities by driving rapid, intelligent responses to pollution incidents and proactively shaping strategies that reduce any impacts. From leading high-stakes incident interventions to deploying cutting-edge containment technologies, this role is about action, innovation, and impact. You'll coordinate emergency responses, mobilise resources with precision, and work closely with field teams to enhance asset resilience and environmental compliance. If you're passionate about protecting the environment, thrive in fast-paced situations, and want to lead change that truly matters-this is your opportunity to make a lasting difference. What you will be responsible for: Drive efficient and timely deployment of resources to prevent pollution/compliance issues alongside mobilising containment in line with the demand. Ensure contractor resource onsite is compliant from log on to log off to prevent pollution alongside ensure cleanups and mitigation are completed quickly closing out all the risks. Develop and implement pollution prevention strategies and action plans based on learnings and risk scanning. Collaborate with field teams to improve asset performance and resilience. Monitor and report on pollution metrics, trends, and outcomes. Enabling situation awareness towards escalation and de-escalation triggers and documents. Support innovation in pollution detection, sampling, and control technologies You will be expected to work in the Durrington office as part of a shift team. The Shift pattern is: 3 Days, 3 Stand-by, 4 Off 4 Days, 2 Stand-by, 4 Off 1 Stand-by, 3 Nights, 6 Off 1 Stand-by, 4 Nights, 7 Off What you'll bring to the role: Develop and maintain rapid-response containment plans tailored to various pollution scenarios and sites Leverage historical incident data and personal experience to anticipate likely blockers (e.g., access issues, equipment failure, resource delays). Liaise with Logistics to ensure an up-to-date inventory of containment resources (e.g., booms, pumps, absorbents) and their locations. React swiftly to emerging blockers (e.g., weather, site access, equipment failure). Liaise with Nova Team, PCL's and field resources during and after incidents. Lead post-incident reviews on the containment plan and response. Essential Analytical Skills: The ability to interpret complex data and translate it into actionable insights is crucial. Communication and Coordination: Excellent communication and coordination skills across multidisciplinary teams are necessary. Proactive Intervention: Skills in developing and initiating containment strategies ahead of failure and coordinating with field teams and control centres to deploy resources pre-emptively. Data Integration: The ability to integrate multiple data sources (e.g., SCADA, weather, asset condition, customer calls) to build a comprehensive risk picture. Working with Sensitive Environments: Experience working with bathing waters, SSSI sites, or similar sensitive environments is important Logistical back: knowledge of the wastewater sector and available services to mitigate risk Proven experience in environmental management, pollution control, or Wastewater/Water operations. Ability to undertake challenging conversations and drive positive change Strong analytical and problem-solving skills. Desirable Environmental linked qualification Southern Water is at the forefront of transforming Britain's water industry, investing significantly to enhance resilience, sustainability, and service excellence. With £7.8bn planned investment for 2025-30, this is an unparalleled opportunity to join a business committed to delivering a generational shift in the way water services are managed. You will be joining at a time of significant change, working alongside a highly skilled leadership team with a clear vision for the future. We offer an environment where senior professionals can make a meaningful impact, influence major strategic decisions, and drive long-term value creation "At Southern Water, we believe diverse perspectives drive innovation. If you're passionate about making a positive impact and think you can bring value to our team, we'd love to hear from you-even if you don't tick every box. Your unique skills and experiences could be exactly what we need." If this role isn't quite what you're looking for but are keen to be contacted about opportunities at Southern Water, you can register your details on our Southern Water Careers site. Our Commitment to Diversity We welcome applicants from all backgrounds, identities, and experiences. We do not discriminate based on race, ethnicity, gender, sexual orientation, age, disability, religion, or any other protected characteristic. If you need reasonable adjustments during the recruitment process, please let us know. Additional information In line with Southern Water's security requirements, successful candidates will be required to provide evidence of their identity, eligibility to work in the UK, a criminal record check (DBS), and verification of employment and/or education history for the past three years. Appointment to this role is subject to satisfactory completion of all pre-employment checks, including security vetting. Southern Water reserves the right to withdraw an offer if these checks are not successfully completed.
May 17, 2026
Full time
Job Advert Job Title: Incident Logistics Lead Location: Durrington, Worthing Contract Type: Permanent Hours: 38 Salary: £35,000 per annum plus 15% Shift Allowance About the role As Incident Logistics Lead (known internally as Incident Containment Lead), you'll play a pivotal role in safeguarding our waterways and communities by driving rapid, intelligent responses to pollution incidents and proactively shaping strategies that reduce any impacts. From leading high-stakes incident interventions to deploying cutting-edge containment technologies, this role is about action, innovation, and impact. You'll coordinate emergency responses, mobilise resources with precision, and work closely with field teams to enhance asset resilience and environmental compliance. If you're passionate about protecting the environment, thrive in fast-paced situations, and want to lead change that truly matters-this is your opportunity to make a lasting difference. What you will be responsible for: Drive efficient and timely deployment of resources to prevent pollution/compliance issues alongside mobilising containment in line with the demand. Ensure contractor resource onsite is compliant from log on to log off to prevent pollution alongside ensure cleanups and mitigation are completed quickly closing out all the risks. Develop and implement pollution prevention strategies and action plans based on learnings and risk scanning. Collaborate with field teams to improve asset performance and resilience. Monitor and report on pollution metrics, trends, and outcomes. Enabling situation awareness towards escalation and de-escalation triggers and documents. Support innovation in pollution detection, sampling, and control technologies You will be expected to work in the Durrington office as part of a shift team. The Shift pattern is: 3 Days, 3 Stand-by, 4 Off 4 Days, 2 Stand-by, 4 Off 1 Stand-by, 3 Nights, 6 Off 1 Stand-by, 4 Nights, 7 Off What you'll bring to the role: Develop and maintain rapid-response containment plans tailored to various pollution scenarios and sites Leverage historical incident data and personal experience to anticipate likely blockers (e.g., access issues, equipment failure, resource delays). Liaise with Logistics to ensure an up-to-date inventory of containment resources (e.g., booms, pumps, absorbents) and their locations. React swiftly to emerging blockers (e.g., weather, site access, equipment failure). Liaise with Nova Team, PCL's and field resources during and after incidents. Lead post-incident reviews on the containment plan and response. Essential Analytical Skills: The ability to interpret complex data and translate it into actionable insights is crucial. Communication and Coordination: Excellent communication and coordination skills across multidisciplinary teams are necessary. Proactive Intervention: Skills in developing and initiating containment strategies ahead of failure and coordinating with field teams and control centres to deploy resources pre-emptively. Data Integration: The ability to integrate multiple data sources (e.g., SCADA, weather, asset condition, customer calls) to build a comprehensive risk picture. Working with Sensitive Environments: Experience working with bathing waters, SSSI sites, or similar sensitive environments is important Logistical back: knowledge of the wastewater sector and available services to mitigate risk Proven experience in environmental management, pollution control, or Wastewater/Water operations. Ability to undertake challenging conversations and drive positive change Strong analytical and problem-solving skills. Desirable Environmental linked qualification Southern Water is at the forefront of transforming Britain's water industry, investing significantly to enhance resilience, sustainability, and service excellence. With £7.8bn planned investment for 2025-30, this is an unparalleled opportunity to join a business committed to delivering a generational shift in the way water services are managed. You will be joining at a time of significant change, working alongside a highly skilled leadership team with a clear vision for the future. We offer an environment where senior professionals can make a meaningful impact, influence major strategic decisions, and drive long-term value creation "At Southern Water, we believe diverse perspectives drive innovation. If you're passionate about making a positive impact and think you can bring value to our team, we'd love to hear from you-even if you don't tick every box. Your unique skills and experiences could be exactly what we need." If this role isn't quite what you're looking for but are keen to be contacted about opportunities at Southern Water, you can register your details on our Southern Water Careers site. Our Commitment to Diversity We welcome applicants from all backgrounds, identities, and experiences. We do not discriminate based on race, ethnicity, gender, sexual orientation, age, disability, religion, or any other protected characteristic. If you need reasonable adjustments during the recruitment process, please let us know. Additional information In line with Southern Water's security requirements, successful candidates will be required to provide evidence of their identity, eligibility to work in the UK, a criminal record check (DBS), and verification of employment and/or education history for the past three years. Appointment to this role is subject to satisfactory completion of all pre-employment checks, including security vetting. Southern Water reserves the right to withdraw an offer if these checks are not successfully completed.
Sous Chef - Edenbridge, Kent 33,000- 35,000 + great perks We're working with a well-established venue in the Edenbridge area looking to add a strong Sous Chef to their team. You'll be joining a small, experienced brigade of four chefs, delivering high-quality food across a mix of members, events and casual dining. This is a great opportunity for a strong Senior CDP stepping up or an existing Sous looking for a better work-life balance. The role: Support the Head Chef in day-to-day kitchen operations Step in and run the kitchen when required Maintain high standards of food, presentation and service Get involved in menu planning, seasonal dishes and allergens Help train, support and motivate the team Keep on top of hygiene, stock control and compliance Work closely with front of house to ensure smooth service What we're looking for: Solid kitchen experience (minimum 3 years) Background as a Senior CDP or Sous Chef Strong all-round cooking ability Calm under pressure with a positive attitude Confident leading and supporting a team Good organisation and time management What you'll get: 33,000- 35,000 salary (DOE) Straight shifts, mainly daytime - good work/life balance 40 hours per week Pension contributions Free on-site parking Complimentary golf (subject to availability) Discounts in the wellbeing centre Tickets for family and friends If you're looking for a stable role with a good team and sensible hours, this is well worth a look. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
May 17, 2026
Full time
Sous Chef - Edenbridge, Kent 33,000- 35,000 + great perks We're working with a well-established venue in the Edenbridge area looking to add a strong Sous Chef to their team. You'll be joining a small, experienced brigade of four chefs, delivering high-quality food across a mix of members, events and casual dining. This is a great opportunity for a strong Senior CDP stepping up or an existing Sous looking for a better work-life balance. The role: Support the Head Chef in day-to-day kitchen operations Step in and run the kitchen when required Maintain high standards of food, presentation and service Get involved in menu planning, seasonal dishes and allergens Help train, support and motivate the team Keep on top of hygiene, stock control and compliance Work closely with front of house to ensure smooth service What we're looking for: Solid kitchen experience (minimum 3 years) Background as a Senior CDP or Sous Chef Strong all-round cooking ability Calm under pressure with a positive attitude Confident leading and supporting a team Good organisation and time management What you'll get: 33,000- 35,000 salary (DOE) Straight shifts, mainly daytime - good work/life balance 40 hours per week Pension contributions Free on-site parking Complimentary golf (subject to availability) Discounts in the wellbeing centre Tickets for family and friends If you're looking for a stable role with a good team and sensible hours, this is well worth a look. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
Are you a born hunter? Someone who genuinely loves the chase - the prospecting, the pitching, the buzz of opening a door no one has been able to open before? We re working exclusively with a brilliantly distinctive, much-loved Norfolk-based premium brand who are looking for their next Business Development Manager. This is the key hunter role within their growing sales team and be the person who will go out and win the new accounts that fuel the next chapter of their growth story. About the role This is a true new business role, not an account management role dressed up as one. You ll own the new business pipeline end to end, from identifying prospects, getting in front of buyers, pitching the brand, negotiating range and terms, and bringing new customers on board. Once accounts are launched and bedded in, you ll hand them across to the account management team and go again. Target channels are exclusively premium - think hotel groups, airlines, premium department stores and retailers, farm shops, fine food halls, specialist independents and any other channel their premium brand has a natural home for. No supermarkets, no race to the bottom. There is genuine breadth and white space to go after. What you ll be doing Building and relentlessly progressing a qualified new business pipeline across multiple channels. Proactively prospecting - cold outreach, LinkedIn, trade events, referrals and category-led conversations. Pitching, sampling, negotiating and converting prospects into listings. Owning commercial negotiation: pricing, range, promotional support and trading terms, winning business that protects margin and brand integrity. Identifying new premium channels, markets and white-space opportunities within the UK market. Working closely with Marketing, NPD and Operations to build compelling, customer-specific proposals. Representing the brand at trade shows and industry events. Keeping pipeline and forecasting tight and accurate, owning the responsibility. What you ll bring A demonstrable track record of new business wins with premium brands. A genuine hunter mentality, being energised by cold outreach and the chase, and you re resilient when doors don t open first time. Experience pitching to and negotiating with retail buyers or equivalent decision-makers. Strong commercial acumen - comfortable with margin, P&L and trading terms. Confident, credible and influential at every level, from buyer to commercial director. Exceptional pipeline discipline and the ability to juggle multiple live opportunities. A degree (or equivalent) is ideal in Business, Marketing or a related field, plus excellent IT skills. Bonus points for An existing buyer or contact network within hotel groups, airlines, premium retailers, farm shops, fine food halls or specialist independents. Experience selling premium, branded or specialist goods. This is a beautifully positioned, distinctive brand with a strong identity, a loyal following and clear ambition. They ve built solid foundations with their existing customer base and are now investing in the hunter capability to take it to the next level. You ll have genuine autonomy, the ear of the Head of Sales, and a real hand in shaping how the next phase of growth is delivered. Based at their Norwich site with expenses paid for the travel you d expect of a national new business role. Interested? This role is being handled exclusively by Select Recruitment Specialists. For a confidential conversation and the full brief, please get in touch with Emma Baylis.
May 17, 2026
Full time
Are you a born hunter? Someone who genuinely loves the chase - the prospecting, the pitching, the buzz of opening a door no one has been able to open before? We re working exclusively with a brilliantly distinctive, much-loved Norfolk-based premium brand who are looking for their next Business Development Manager. This is the key hunter role within their growing sales team and be the person who will go out and win the new accounts that fuel the next chapter of their growth story. About the role This is a true new business role, not an account management role dressed up as one. You ll own the new business pipeline end to end, from identifying prospects, getting in front of buyers, pitching the brand, negotiating range and terms, and bringing new customers on board. Once accounts are launched and bedded in, you ll hand them across to the account management team and go again. Target channels are exclusively premium - think hotel groups, airlines, premium department stores and retailers, farm shops, fine food halls, specialist independents and any other channel their premium brand has a natural home for. No supermarkets, no race to the bottom. There is genuine breadth and white space to go after. What you ll be doing Building and relentlessly progressing a qualified new business pipeline across multiple channels. Proactively prospecting - cold outreach, LinkedIn, trade events, referrals and category-led conversations. Pitching, sampling, negotiating and converting prospects into listings. Owning commercial negotiation: pricing, range, promotional support and trading terms, winning business that protects margin and brand integrity. Identifying new premium channels, markets and white-space opportunities within the UK market. Working closely with Marketing, NPD and Operations to build compelling, customer-specific proposals. Representing the brand at trade shows and industry events. Keeping pipeline and forecasting tight and accurate, owning the responsibility. What you ll bring A demonstrable track record of new business wins with premium brands. A genuine hunter mentality, being energised by cold outreach and the chase, and you re resilient when doors don t open first time. Experience pitching to and negotiating with retail buyers or equivalent decision-makers. Strong commercial acumen - comfortable with margin, P&L and trading terms. Confident, credible and influential at every level, from buyer to commercial director. Exceptional pipeline discipline and the ability to juggle multiple live opportunities. A degree (or equivalent) is ideal in Business, Marketing or a related field, plus excellent IT skills. Bonus points for An existing buyer or contact network within hotel groups, airlines, premium retailers, farm shops, fine food halls or specialist independents. Experience selling premium, branded or specialist goods. This is a beautifully positioned, distinctive brand with a strong identity, a loyal following and clear ambition. They ve built solid foundations with their existing customer base and are now investing in the hunter capability to take it to the next level. You ll have genuine autonomy, the ear of the Head of Sales, and a real hand in shaping how the next phase of growth is delivered. Based at their Norwich site with expenses paid for the travel you d expect of a national new business role. Interested? This role is being handled exclusively by Select Recruitment Specialists. For a confidential conversation and the full brief, please get in touch with Emma Baylis.
Barnsley Community Voluntary Services
Barnsley, Yorkshire
Position: Area Fundraising Manager Location: Barnsley, South Yorkshire Hours: 30 hours per week, 1 day working from home allowance Salary: £39,000 - £41,500 (FTE) depending on experience; (5% pension contribution), 33 days of annual leave entitlement (inclusive of bank holidays) pro rata Contract type: 1 year fixed term but with the potential to extend with job role success Reportable to: Head of Operations and Community Support Direct reports: No direct reports but this role has the responsibility to line manage people as and when an appropriate need arises with business development. Job Purpose This is a unique and exciting opportunity for an experienced fundraiser. This role won t just be supporting fundraising internally but will be leading a fundraising change across the borough. As our Area Fundraising Manager, you will lead a new strategy to transform how our communities give, collaborate and create impact. You ll organise large scale fundraising initiatives that bring the whole town together from landmark public events to innovative collective campaigns to smaller, targeted initiatives. As our role as an infrastructure charity, we have a vision to help generate more sustainable income for a wide range of VCSE organisations in Barnsley whilst bringing people together to proudly support the brilliant charities, social enterprises and groups who hold up our communities every day. You ll also work closely with our members across the sector to build confidence, skills and long term capability, delivering or facilitating high quality fundraising training, mentoring and resources. Your efforts will be particularly focused in the areas of regular giving, events, corporate income and fundraising strategies. Through your guidance, local organisations will build skills, ambition and long term resilience ensuring no organisation is left behind because of confidence, connections or know how. You won t just be supporting others but you will play a pivotal role to help Barnsley CVS grow stronger. One day per week will be spent supporting our own initiatives to generate sustainable income that helps Barnsley CVS expand its support offer, deepen its impact and champion the sector long into the future. This could be anything from supporting bid writing to exploring new income streams to innovative fundraising. Benefits 5% pension contribution 33 days of annual leave pro rata which increases with length of service Enhanced sick pay with length of service Flexible working with an easy to manage toil system Enhanced maternity leave Discounts on local Barnsley Gyms
May 17, 2026
Full time
Position: Area Fundraising Manager Location: Barnsley, South Yorkshire Hours: 30 hours per week, 1 day working from home allowance Salary: £39,000 - £41,500 (FTE) depending on experience; (5% pension contribution), 33 days of annual leave entitlement (inclusive of bank holidays) pro rata Contract type: 1 year fixed term but with the potential to extend with job role success Reportable to: Head of Operations and Community Support Direct reports: No direct reports but this role has the responsibility to line manage people as and when an appropriate need arises with business development. Job Purpose This is a unique and exciting opportunity for an experienced fundraiser. This role won t just be supporting fundraising internally but will be leading a fundraising change across the borough. As our Area Fundraising Manager, you will lead a new strategy to transform how our communities give, collaborate and create impact. You ll organise large scale fundraising initiatives that bring the whole town together from landmark public events to innovative collective campaigns to smaller, targeted initiatives. As our role as an infrastructure charity, we have a vision to help generate more sustainable income for a wide range of VCSE organisations in Barnsley whilst bringing people together to proudly support the brilliant charities, social enterprises and groups who hold up our communities every day. You ll also work closely with our members across the sector to build confidence, skills and long term capability, delivering or facilitating high quality fundraising training, mentoring and resources. Your efforts will be particularly focused in the areas of regular giving, events, corporate income and fundraising strategies. Through your guidance, local organisations will build skills, ambition and long term resilience ensuring no organisation is left behind because of confidence, connections or know how. You won t just be supporting others but you will play a pivotal role to help Barnsley CVS grow stronger. One day per week will be spent supporting our own initiatives to generate sustainable income that helps Barnsley CVS expand its support offer, deepen its impact and champion the sector long into the future. This could be anything from supporting bid writing to exploring new income streams to innovative fundraising. Benefits 5% pension contribution 33 days of annual leave pro rata which increases with length of service Enhanced sick pay with length of service Flexible working with an easy to manage toil system Enhanced maternity leave Discounts on local Barnsley Gyms
Head Pastry Chef Company: Houston & Hawkes Location: Central London, NW1 4NS Salary: £47,500 per annum Contract: Full-time, Permanent ABOUT THE ROLE Houston & Hawkes are looking for an exceptionally talented and creative Head Pastry Chef to join our culinary team at a prestigious client site in Central London. This is not a role for the average pastry chef - we need someone truly outstanding, with the skill and composure to deliver at the highest level. The site hosts a calendar of high-profile summer events, attracting prestigious guests and requiring impeccable standards of presentation and creativity. You will manage the pastry section and craft both classic and modern creations - from beautifully plated desserts to artisan breads and bespoke cakes - all to a standard befitting some of London's most distinguished occasions. KEY RESPONSIBILITIES Lead the pastry section and oversee day-to-day kitchen operations Deliver exceptional pastry work for high-profile summer events and prestigious occasions Create a high-quality and imaginative selection of desserts, pastries, and baked items Manage and mentor a dedicated pastry team to deliver excellence Collaborate with the Head Chef and Hospitality Manager on menus and events Innovate with new recipes for fine dining and retail-style coffee concepts Uphold standards of quality, flavour, and presentation at all times Manage stock, ordering, and kitchen budgets Maintain a clean, safe, and compliant kitchen environment Adapt recipes for dietary requirements including gluten-free and sugar-free Champion the company's food ethos through creativity and consistency WHAT WE'RE LOOKING FOR Proven experience in a senior pastry role, ideally in fine dining or 5-star settings A genuine passion for pastry, baking, and culinary artistry Strong leadership and team management skills Exceptional creativity and meticulous attention to detail Solid knowledge of food safety, allergens, and kitchen hygiene standards Excellent time management and organisational skills Relevant culinary or pastry qualifications (preferred) Experience in high-end contract catering or hospitality environments (advantageous) WHAT WE OFFER £47,500 salary Work with an award-winning Director of Food Evolving, creative menus to showcase your talent Top 20 Hospitality Company to Work For Free meals while on duty Contributory pension scheme Life assurance (2x salary) Birthday off Employee Assistance Programme (EAP) Company events including Recognition schemes and staff awards Enhanced parental leave Referral bonuses Ongoing training, development, and clear progression ABOUT HOUSTON & HAWKES Houston & Hawkes is an innovative, independent contract caterer based in the South East. We are proud to be an award-winning, certified B Corp company, ranked among the Top 30 hospitality employers in the UK. We deliver bespoke, seasonal food experiences across workplaces, events, and hospitality spaces, built by teams who share our passion for flavour, service, and creativity. HOW TO APPLY If you are a creative and ambitious pastry chef ready to lead with flair, apply today and bring your talent to Houston & Hawkes.
May 17, 2026
Full time
Head Pastry Chef Company: Houston & Hawkes Location: Central London, NW1 4NS Salary: £47,500 per annum Contract: Full-time, Permanent ABOUT THE ROLE Houston & Hawkes are looking for an exceptionally talented and creative Head Pastry Chef to join our culinary team at a prestigious client site in Central London. This is not a role for the average pastry chef - we need someone truly outstanding, with the skill and composure to deliver at the highest level. The site hosts a calendar of high-profile summer events, attracting prestigious guests and requiring impeccable standards of presentation and creativity. You will manage the pastry section and craft both classic and modern creations - from beautifully plated desserts to artisan breads and bespoke cakes - all to a standard befitting some of London's most distinguished occasions. KEY RESPONSIBILITIES Lead the pastry section and oversee day-to-day kitchen operations Deliver exceptional pastry work for high-profile summer events and prestigious occasions Create a high-quality and imaginative selection of desserts, pastries, and baked items Manage and mentor a dedicated pastry team to deliver excellence Collaborate with the Head Chef and Hospitality Manager on menus and events Innovate with new recipes for fine dining and retail-style coffee concepts Uphold standards of quality, flavour, and presentation at all times Manage stock, ordering, and kitchen budgets Maintain a clean, safe, and compliant kitchen environment Adapt recipes for dietary requirements including gluten-free and sugar-free Champion the company's food ethos through creativity and consistency WHAT WE'RE LOOKING FOR Proven experience in a senior pastry role, ideally in fine dining or 5-star settings A genuine passion for pastry, baking, and culinary artistry Strong leadership and team management skills Exceptional creativity and meticulous attention to detail Solid knowledge of food safety, allergens, and kitchen hygiene standards Excellent time management and organisational skills Relevant culinary or pastry qualifications (preferred) Experience in high-end contract catering or hospitality environments (advantageous) WHAT WE OFFER £47,500 salary Work with an award-winning Director of Food Evolving, creative menus to showcase your talent Top 20 Hospitality Company to Work For Free meals while on duty Contributory pension scheme Life assurance (2x salary) Birthday off Employee Assistance Programme (EAP) Company events including Recognition schemes and staff awards Enhanced parental leave Referral bonuses Ongoing training, development, and clear progression ABOUT HOUSTON & HAWKES Houston & Hawkes is an innovative, independent contract caterer based in the South East. We are proud to be an award-winning, certified B Corp company, ranked among the Top 30 hospitality employers in the UK. We deliver bespoke, seasonal food experiences across workplaces, events, and hospitality spaces, built by teams who share our passion for flavour, service, and creativity. HOW TO APPLY If you are a creative and ambitious pastry chef ready to lead with flair, apply today and bring your talent to Houston & Hawkes.
Finance Manager for a Music & Theatre Entertainment company based in London £55-65k. Your new company One of the leading global entertainment brands is hiring a qualified Finance Manager in London. This business has operations in the UK, EMEA and ASIA and is growing at an exciting pace. The business is on an exciting journey diversifying their product offering to help support organic growth. Your new role Day-to-day management of the department Regular liaison with the Finance Director, Budgeting and forecasting Manage and develop team members Analytical Review Monthly/Quarterly cashflow reporting KPI dashboard reporting Monthly/Quarterly reconciliations for all Balance Sheet items VAT control and submissions Deliver revenue stream reporting with profitability analysis Business partner with heads of divisions Preparation of 'non-related company' Management charges with control and settlement Accounts systems control and management What you'll need to succeed Strong technical, financial and management accounting skills Experience working within a Music, Entertainment and Media clients FRS 102 Multi-currency Team management of ideally 2+ people Experienced in end of year close down and final accounts preparation Ability to work as part of and to lead and motivate a team Strong strategic planning abilities Enthusiastic and assertive What you'll get in return Great opportunity to work for a creative award-winning company where you will be given exposure to key decision makers on a day-to-day basis. This is an exciting role to take on an all-round role and be an integral part of the business. This role supports both reporting and commercial experience, reporting to the Finance Director. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Nicolette now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. #
May 17, 2026
Full time
Finance Manager for a Music & Theatre Entertainment company based in London £55-65k. Your new company One of the leading global entertainment brands is hiring a qualified Finance Manager in London. This business has operations in the UK, EMEA and ASIA and is growing at an exciting pace. The business is on an exciting journey diversifying their product offering to help support organic growth. Your new role Day-to-day management of the department Regular liaison with the Finance Director, Budgeting and forecasting Manage and develop team members Analytical Review Monthly/Quarterly cashflow reporting KPI dashboard reporting Monthly/Quarterly reconciliations for all Balance Sheet items VAT control and submissions Deliver revenue stream reporting with profitability analysis Business partner with heads of divisions Preparation of 'non-related company' Management charges with control and settlement Accounts systems control and management What you'll need to succeed Strong technical, financial and management accounting skills Experience working within a Music, Entertainment and Media clients FRS 102 Multi-currency Team management of ideally 2+ people Experienced in end of year close down and final accounts preparation Ability to work as part of and to lead and motivate a team Strong strategic planning abilities Enthusiastic and assertive What you'll get in return Great opportunity to work for a creative award-winning company where you will be given exposure to key decision makers on a day-to-day basis. This is an exciting role to take on an all-round role and be an integral part of the business. This role supports both reporting and commercial experience, reporting to the Finance Director. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Nicolette now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. #
Job Title: Operational Resilience & Crisis Management Associate Role Overview The Operational Resilience & Crises Management function ensures the Bank has the ability to prevent disruptions to its critical services from occurring. This role is suited to a multifaceted risk management associate who can perform the fundamental responsibilities of an Operational Resilience & Crises Management Associate. The successful candidate will support the Head of Operations in developing the Operational Resilience Framework, assist in implementing the Bank's Operational Resilience Management Program, and proactively identify gaps in processes and controls. Key Responsibilities Operational Resilience Develop, review, and coordinate implementation of the Operational Resilience Policy. Coordinate and monitor action plans supporting Operational Resilience initiatives. Design and deliver controls and procedures in response to regulatory, operational risk, and technology changes. Support Business Impact Analysis (BIA) processes, including development, review, and execution. Identify critical assets based on BIA outcomes and ensure accurate data collection from relevant departments. Provide training on completion of BIA questionnaires and ensure quality assurance of submissions. Produce consolidated BIA reports, including validation and sign-off processes. Coordinate and support third-party risk and resilience assessments. Act as the first point of contact for Operational Resilience-related matters. Represent the Bank in group-level resilience programmes under guidance of the Head of Operations. Contribute to Operational Resilience Working Groups and governance reporting. Review and enhance policies, procedures, and controls to ensure scalability and effectiveness. Person Specification Minimum 3+ years' experience in operational risk within a banking environment. Strong team collaboration skills. Good understanding of regulatory requirements. Knowledge of operational risk frameworks and controls. Ability to work under pressure and meet tight deadlines. Strong written and verbal communication skills. Commitment to the Bank's objectives and values.
May 16, 2026
Full time
Job Title: Operational Resilience & Crisis Management Associate Role Overview The Operational Resilience & Crises Management function ensures the Bank has the ability to prevent disruptions to its critical services from occurring. This role is suited to a multifaceted risk management associate who can perform the fundamental responsibilities of an Operational Resilience & Crises Management Associate. The successful candidate will support the Head of Operations in developing the Operational Resilience Framework, assist in implementing the Bank's Operational Resilience Management Program, and proactively identify gaps in processes and controls. Key Responsibilities Operational Resilience Develop, review, and coordinate implementation of the Operational Resilience Policy. Coordinate and monitor action plans supporting Operational Resilience initiatives. Design and deliver controls and procedures in response to regulatory, operational risk, and technology changes. Support Business Impact Analysis (BIA) processes, including development, review, and execution. Identify critical assets based on BIA outcomes and ensure accurate data collection from relevant departments. Provide training on completion of BIA questionnaires and ensure quality assurance of submissions. Produce consolidated BIA reports, including validation and sign-off processes. Coordinate and support third-party risk and resilience assessments. Act as the first point of contact for Operational Resilience-related matters. Represent the Bank in group-level resilience programmes under guidance of the Head of Operations. Contribute to Operational Resilience Working Groups and governance reporting. Review and enhance policies, procedures, and controls to ensure scalability and effectiveness. Person Specification Minimum 3+ years' experience in operational risk within a banking environment. Strong team collaboration skills. Good understanding of regulatory requirements. Knowledge of operational risk frameworks and controls. Ability to work under pressure and meet tight deadlines. Strong written and verbal communication skills. Commitment to the Bank's objectives and values.
A Sous Chef, required to join a hotel in the Bromley area. This role may suit an experienced Chef de Partie, ready for progression to the role of Sous Chef. As Sous Chef you will support the Executive Head Chef in the daily management of the kitchen. This role is ideal for a strong team player who thrives in a fast-paced environment, demonstrates excellent kitchen management practices, and is confident using computer-based system The Sous Chef will play a key role in maintaining high culinary standards, ensuring efficient kitchen operations, and supporting the development of the brigade. Exposure to a varied operation including restaurant, events, and banqueting. The ideal candidate for the role of Sous Chef, will have: Level 3 Food Safety Level 3 Allergen Management Food Production qualification (NVQ Level 3 or equivalent) Proven experience in a supervisory kitchen role (Sous Chef or strong Chef de Partie). Demonstrable experience leading teams and managing service effectively. Personal Attributes for the role of Sous Chef: Positive, team-oriented approach with strong leadership qualities. High level of professionalism and reliability. Passion for food quality and continuous improvement. Committed to training, mentoring, and developing others. Sous Chef responsibilities: Operational & Kitchen Management Support the Executive Head Chef in the day-to-day running of all kitchen operations. Ensure full compliance with kitchen procedures, including HACCP, Food Safety, allergen management, and cleaning schedules. Maintain high standards of food quality, consistency, and presentation across all services. Take responsibility for the kitchen in the absence of the Executive Head Chef. Ensure all Standard Operating Procedures (SOPs) are followed consistently. Teamwork & Leadership Foster a strong team culture through collaboration, clear communication, and leading by example. Supervise and support the kitchen brigade during service. Assist in training, mentoring, and developing team members. Contribute to performance management and team development initiatives. Stock Control, Purchasing & Systems Manage stock levels, ordering, and deliveries in line with business needs. Utilise purchasing and rota systems effectively, including: Procure Wizard (purchasing and stock control), Rota Ready (labour scheduling), Food Alert (compliance and due diligence) Ensure accurate record-keeping for stock, invoices, and compliance documentation. Support cost control through effective stock rotation and waste reduction. Food Production & Standards Oversee food production including batch preparation, portion control, and service execution. Ensure all dishes meet required specifications and quality standards. Assist with menu planning and development in line with seasonal and business requirements. KPIs & Accountability Support delivery of key financial and operational targets, including: Food cost and gross profit margins, Waste reduction targets, Labour cost control (in collaboration with senior chefs), Food safety and compliance audit results Take accountability for maintaining high standards and contributing to continuous improvement. Skills & Competencies: Strong understanding of kitchen management procedures and compliance standards. Confident computer user with experience in digital kitchen systems. Experience with Procure Wizard, RotaReady, and Food Alert highly desirable. Excellent organisational and time management skills. Strong attention to detail and commitment to standards. Ability to work under pressure in a fast-paced environment. The salary for the role of Sous Chef, is given as 36,000 / per annum, 45 hour / plus an incentive bonus scheme. Plus a selection of other company benefits are available and free car parking. N.E. Recruitment i s acting as an Employment Agency in relation to this vacancy Please send an up to date copy of your Curriculum Vitae. We look forward to receiving all applications however due to the high number of applications we are only able to contact candidates which closely match the level of skills and experience of the requirements of our clients. However for more information or opportunities please contact us or forward your cv for consideration. Candidates must be eligible to live and work in the UK
May 16, 2026
Full time
A Sous Chef, required to join a hotel in the Bromley area. This role may suit an experienced Chef de Partie, ready for progression to the role of Sous Chef. As Sous Chef you will support the Executive Head Chef in the daily management of the kitchen. This role is ideal for a strong team player who thrives in a fast-paced environment, demonstrates excellent kitchen management practices, and is confident using computer-based system The Sous Chef will play a key role in maintaining high culinary standards, ensuring efficient kitchen operations, and supporting the development of the brigade. Exposure to a varied operation including restaurant, events, and banqueting. The ideal candidate for the role of Sous Chef, will have: Level 3 Food Safety Level 3 Allergen Management Food Production qualification (NVQ Level 3 or equivalent) Proven experience in a supervisory kitchen role (Sous Chef or strong Chef de Partie). Demonstrable experience leading teams and managing service effectively. Personal Attributes for the role of Sous Chef: Positive, team-oriented approach with strong leadership qualities. High level of professionalism and reliability. Passion for food quality and continuous improvement. Committed to training, mentoring, and developing others. Sous Chef responsibilities: Operational & Kitchen Management Support the Executive Head Chef in the day-to-day running of all kitchen operations. Ensure full compliance with kitchen procedures, including HACCP, Food Safety, allergen management, and cleaning schedules. Maintain high standards of food quality, consistency, and presentation across all services. Take responsibility for the kitchen in the absence of the Executive Head Chef. Ensure all Standard Operating Procedures (SOPs) are followed consistently. Teamwork & Leadership Foster a strong team culture through collaboration, clear communication, and leading by example. Supervise and support the kitchen brigade during service. Assist in training, mentoring, and developing team members. Contribute to performance management and team development initiatives. Stock Control, Purchasing & Systems Manage stock levels, ordering, and deliveries in line with business needs. Utilise purchasing and rota systems effectively, including: Procure Wizard (purchasing and stock control), Rota Ready (labour scheduling), Food Alert (compliance and due diligence) Ensure accurate record-keeping for stock, invoices, and compliance documentation. Support cost control through effective stock rotation and waste reduction. Food Production & Standards Oversee food production including batch preparation, portion control, and service execution. Ensure all dishes meet required specifications and quality standards. Assist with menu planning and development in line with seasonal and business requirements. KPIs & Accountability Support delivery of key financial and operational targets, including: Food cost and gross profit margins, Waste reduction targets, Labour cost control (in collaboration with senior chefs), Food safety and compliance audit results Take accountability for maintaining high standards and contributing to continuous improvement. Skills & Competencies: Strong understanding of kitchen management procedures and compliance standards. Confident computer user with experience in digital kitchen systems. Experience with Procure Wizard, RotaReady, and Food Alert highly desirable. Excellent organisational and time management skills. Strong attention to detail and commitment to standards. Ability to work under pressure in a fast-paced environment. The salary for the role of Sous Chef, is given as 36,000 / per annum, 45 hour / plus an incentive bonus scheme. Plus a selection of other company benefits are available and free car parking. N.E. Recruitment i s acting as an Employment Agency in relation to this vacancy Please send an up to date copy of your Curriculum Vitae. We look forward to receiving all applications however due to the high number of applications we are only able to contact candidates which closely match the level of skills and experience of the requirements of our clients. However for more information or opportunities please contact us or forward your cv for consideration. Candidates must be eligible to live and work in the UK
Senior Infrastructure & Network Systems Engineer Galldris Group Location: Head Office, Enfield, EN3 7FJ An exciting opportunity has arisen for a Senior Infrastructure & Network Systems Engineer to join our Head Office team. The purpose of the role is to secure design and operation of hybrid on-prem and cloud infrastructure. Front-facing technical engineer supporting internal work collogues, management, and remote office. Key Responsibilities Infrastructure & Platforms Linux and Windows Server 2016+ administration Proxmox virtualization Reverse Proxy Web Server Management Application Proxy Gateway Cloud and hybrid server environments Knowledgeable ITIL frameworks, MDM platforms Microsoft & Web Services Microsoft 365 and Exchange (Online / Hybrid) IIS and secure web server hosting Identity integration (Knox, Intune, Azure AD / Entra ID) Storage & Data TrueNAS administration File services (SMB, NFS, iSCSI) Backup and recovery Veeam systems, Identity, Certificates & Policy RADIUS authentication and policy generation PKI and server certificate management Cross-platform identity integration Networking Network design and segmentation Cisco and Ubiquiti hardware VPNs, secure connectivity, and access control Kubernetes & Containers Kubernetes cluster operations Persistent storage integration Certificate-based authentication Cybersecurity Knowledge Zero Trust and defense-in-depth principles Network and identity security, Server and platform hardening Monitoring, logging, and incident response ISO 27001 aligned practices Certifications & Skills CompTIA Network+ Vendor-agnostic networking Linux, Windows, M365, Cloud Customer-facing engineering (CE+) Interested applicants must be eligible to work legally in the UK. Should you feel you have what it takes to be successful in this role, then we would love to hear from you. Employee referral scheme - refer a friend or family member to work for Galldris. Galldris is an Equal Opportunities employer and does not discriminate against any protected characteristic. Please note: We are not using recruitment agencies for this role. In the event of speculative CV submissions, no fees will be applicable.
May 16, 2026
Full time
Senior Infrastructure & Network Systems Engineer Galldris Group Location: Head Office, Enfield, EN3 7FJ An exciting opportunity has arisen for a Senior Infrastructure & Network Systems Engineer to join our Head Office team. The purpose of the role is to secure design and operation of hybrid on-prem and cloud infrastructure. Front-facing technical engineer supporting internal work collogues, management, and remote office. Key Responsibilities Infrastructure & Platforms Linux and Windows Server 2016+ administration Proxmox virtualization Reverse Proxy Web Server Management Application Proxy Gateway Cloud and hybrid server environments Knowledgeable ITIL frameworks, MDM platforms Microsoft & Web Services Microsoft 365 and Exchange (Online / Hybrid) IIS and secure web server hosting Identity integration (Knox, Intune, Azure AD / Entra ID) Storage & Data TrueNAS administration File services (SMB, NFS, iSCSI) Backup and recovery Veeam systems, Identity, Certificates & Policy RADIUS authentication and policy generation PKI and server certificate management Cross-platform identity integration Networking Network design and segmentation Cisco and Ubiquiti hardware VPNs, secure connectivity, and access control Kubernetes & Containers Kubernetes cluster operations Persistent storage integration Certificate-based authentication Cybersecurity Knowledge Zero Trust and defense-in-depth principles Network and identity security, Server and platform hardening Monitoring, logging, and incident response ISO 27001 aligned practices Certifications & Skills CompTIA Network+ Vendor-agnostic networking Linux, Windows, M365, Cloud Customer-facing engineering (CE+) Interested applicants must be eligible to work legally in the UK. Should you feel you have what it takes to be successful in this role, then we would love to hear from you. Employee referral scheme - refer a friend or family member to work for Galldris. Galldris is an Equal Opportunities employer and does not discriminate against any protected characteristic. Please note: We are not using recruitment agencies for this role. In the event of speculative CV submissions, no fees will be applicable.
Deputy Head of Maintenance Location: South Kensington, London Salary: £67,000 £75,000 per annum + excellent public sector benefits We are seeking an experienced and highly motivated Deputy Head of Maintenance to join a large-scale public sector organisation based in South Kensington. This is an outstanding opportunity for a technically strong facilities and engineering professional with significant Mechanical & Electrical (M&E) expertise to play a key leadership role within a complex and high-profile operational environment. Working within a diverse estate portfolio, you will support the strategic and operational delivery of hard services maintenance, ensuring compliance, reliability, safety, and continuous improvement across critical building infrastructure. Key Responsibilities Support the Head of Maintenance in leading day-to-day engineering and maintenance operations across a large, complex estate. Oversee planned preventative maintenance (PPM) programmes and reactive maintenance activities. Provide technical leadership across all M&E systems including HVAC, BMS, electrical distribution, plant rooms, generators, UPS systems, and water systems. Manage specialist contractors and service providers to ensure high standards of delivery, compliance, and value for money. Ensure statutory compliance with all relevant health & safety and building regulations. Lead on fault finding, root cause analysis, and continuous improvement initiatives. Assist with capital projects, refurbishments, and lifecycle planning. Support budget management, procurement processes, and performance reporting. Deputise for the Head of Maintenance when required. About You Proven experience in a senior maintenance or engineering leadership role within a large-scale environment such as public sector, healthcare, education, transport, museums, or commercial estates. Strong background in Mechanical & Electrical (M&E) building services maintenance. Excellent knowledge of compliance and statutory regulations relating to building maintenance. Experience managing contractors, service delivery, and technical teams. Strong understanding of asset management and planned maintenance systems. Relevant engineering qualification in Mechanical or Electrical Engineering (HNC/HND/Degree or equivalent). IOSH or NEBOSH qualification desirable. Strong leadership, communication, and stakeholder management skills. Benefits Competitive salary of £67,000 £75,000 per annum Generous public sector pension scheme 40+ days annual leave including bank holidays Excellent work-life balance Training and professional development opportunities Employee wellbeing programmes Season ticket loan and cycle-to-work scheme Access to high-profile and technically diverse facilities This is an exciting opportunity to join a respected public sector organisation operating within a prestigious South Kensington setting, where you can make a significant impact on the performance and future development of a major estate portfolio. To apply, please submit your CV and supporting statement outlining your relevant M&E and maintenance leadership experience.
May 16, 2026
Full time
Deputy Head of Maintenance Location: South Kensington, London Salary: £67,000 £75,000 per annum + excellent public sector benefits We are seeking an experienced and highly motivated Deputy Head of Maintenance to join a large-scale public sector organisation based in South Kensington. This is an outstanding opportunity for a technically strong facilities and engineering professional with significant Mechanical & Electrical (M&E) expertise to play a key leadership role within a complex and high-profile operational environment. Working within a diverse estate portfolio, you will support the strategic and operational delivery of hard services maintenance, ensuring compliance, reliability, safety, and continuous improvement across critical building infrastructure. Key Responsibilities Support the Head of Maintenance in leading day-to-day engineering and maintenance operations across a large, complex estate. Oversee planned preventative maintenance (PPM) programmes and reactive maintenance activities. Provide technical leadership across all M&E systems including HVAC, BMS, electrical distribution, plant rooms, generators, UPS systems, and water systems. Manage specialist contractors and service providers to ensure high standards of delivery, compliance, and value for money. Ensure statutory compliance with all relevant health & safety and building regulations. Lead on fault finding, root cause analysis, and continuous improvement initiatives. Assist with capital projects, refurbishments, and lifecycle planning. Support budget management, procurement processes, and performance reporting. Deputise for the Head of Maintenance when required. About You Proven experience in a senior maintenance or engineering leadership role within a large-scale environment such as public sector, healthcare, education, transport, museums, or commercial estates. Strong background in Mechanical & Electrical (M&E) building services maintenance. Excellent knowledge of compliance and statutory regulations relating to building maintenance. Experience managing contractors, service delivery, and technical teams. Strong understanding of asset management and planned maintenance systems. Relevant engineering qualification in Mechanical or Electrical Engineering (HNC/HND/Degree or equivalent). IOSH or NEBOSH qualification desirable. Strong leadership, communication, and stakeholder management skills. Benefits Competitive salary of £67,000 £75,000 per annum Generous public sector pension scheme 40+ days annual leave including bank holidays Excellent work-life balance Training and professional development opportunities Employee wellbeing programmes Season ticket loan and cycle-to-work scheme Access to high-profile and technically diverse facilities This is an exciting opportunity to join a respected public sector organisation operating within a prestigious South Kensington setting, where you can make a significant impact on the performance and future development of a major estate portfolio. To apply, please submit your CV and supporting statement outlining your relevant M&E and maintenance leadership experience.
Drive financial excellence and join a mission with purpose at senior level. Head of Finance Lead with Purpose. Empower Communities. Drive Impact. Join a mission-driven charity as Head of Finance and guide a high-performing team at the heart of life-changing international support work. For over 50 years, The Gurkha Welfare Trust has delivered essential welfare, medical, and community support to people who need it most, including extensive programmes across Nepal. With a strong heritage of compassion, resilience and service, they provide financial aid, medical care, safe housing, disaster relief, and community development initiatives that transform lives. Their work is rooted in dignity, respect, and long-term impact, ensuring vulnerable communities are supported with practical help, sustainable solutions, and unwavering commitment. Why Join? This is a rare opportunity to use your financial expertise to create real, measurable impact. You'll join a compassionate, mission-led team dedicated to improving lives, strengthening communities, and delivering crucial welfare support. If you want a role where you can be genuinely proud of the organisation you represent, and the difference you make every day, this is the place for you. The Role As Head of Finance, you will play a pivotal role in safeguarding the organisation's financial wellbeing and enabling frontline teams to deliver critical services across the UK and Nepal. Reporting directly to the CEO and working closely with Trustees, you will lead the entire finance function and serve as a key member of the Senior Leadership Team. You will guide strategic decision-making, maintain financial integrity, champion financial governance, and support the organisation's next phase of modernisation, including the introduction of a new finance system. Key Responsibilities Financial Leadership & Strategy Lead financial strategy, budgeting, forecasting and long-term planningProvide clear financial insight to Trustees, senior leaders and operational teamsSupport organisational strategy with sound financial direction Financial Management & Control Oversee day-to-day finance operations, including payroll, banking and cashflowPrepare quarterly management accounts and monthly group consolidationsManage UK and international multi-currency cash flowsAct as the key interface with investment managersLead statutory reporting, external audit, and compliance with SORP requirements Governance & Compliance Maintain robust internal controls and oversee internal auditsLead on fraud prevention and financial policiesEnsure ongoing compliance with Charity Commission and HMRC regulations Stakeholder Engagement Liaise confidently with banks, auditors, advisers, investment managers and government bodiesSupport colleagues with grants, project proposals, budgeting and financial oversightProvide financial advice across all departments and international teams Leadership Lead and develop a UK finance team and support finance colleagues overseasProvide mentoring and professional developmentServe as Secretary to both the Audit and Investment Committees About You You are a dynamic, influential and strategic finance leader who thrives in purpose-driven environments. You will bring:A recognised accountancy qualification (ACA, ACCA, CIMA or equivalent)Charity/third sector experience or the ability to quickly adapt to SORPStrong financial reporting, controls and systems confidenceExperience leading and developing high-performing teamsAbility to work both strategically and hands-onExcellent communication skills and the ability to engage with diverse stakeholdersExperience implementing a new finance system What's on Offer Hybrid role based in Salisbury, WiltshireFull-time, 37.5 hours per weekCompetitive salary 25 days annual leave + bank holidaysGenerous pension scheme (up to 10% employer contribution)Private medical insuranceFree on-site parkingOpportunities to visit overseas programmes and see the impact first-handA supportive, passionate and values-driven culture Interested? Let's Talk. Click 'apply now' to send your CV or contact me directly for a confidential discussion about your career.Emily Oakes - Hays Senior Business Director #
May 16, 2026
Full time
Drive financial excellence and join a mission with purpose at senior level. Head of Finance Lead with Purpose. Empower Communities. Drive Impact. Join a mission-driven charity as Head of Finance and guide a high-performing team at the heart of life-changing international support work. For over 50 years, The Gurkha Welfare Trust has delivered essential welfare, medical, and community support to people who need it most, including extensive programmes across Nepal. With a strong heritage of compassion, resilience and service, they provide financial aid, medical care, safe housing, disaster relief, and community development initiatives that transform lives. Their work is rooted in dignity, respect, and long-term impact, ensuring vulnerable communities are supported with practical help, sustainable solutions, and unwavering commitment. Why Join? This is a rare opportunity to use your financial expertise to create real, measurable impact. You'll join a compassionate, mission-led team dedicated to improving lives, strengthening communities, and delivering crucial welfare support. If you want a role where you can be genuinely proud of the organisation you represent, and the difference you make every day, this is the place for you. The Role As Head of Finance, you will play a pivotal role in safeguarding the organisation's financial wellbeing and enabling frontline teams to deliver critical services across the UK and Nepal. Reporting directly to the CEO and working closely with Trustees, you will lead the entire finance function and serve as a key member of the Senior Leadership Team. You will guide strategic decision-making, maintain financial integrity, champion financial governance, and support the organisation's next phase of modernisation, including the introduction of a new finance system. Key Responsibilities Financial Leadership & Strategy Lead financial strategy, budgeting, forecasting and long-term planningProvide clear financial insight to Trustees, senior leaders and operational teamsSupport organisational strategy with sound financial direction Financial Management & Control Oversee day-to-day finance operations, including payroll, banking and cashflowPrepare quarterly management accounts and monthly group consolidationsManage UK and international multi-currency cash flowsAct as the key interface with investment managersLead statutory reporting, external audit, and compliance with SORP requirements Governance & Compliance Maintain robust internal controls and oversee internal auditsLead on fraud prevention and financial policiesEnsure ongoing compliance with Charity Commission and HMRC regulations Stakeholder Engagement Liaise confidently with banks, auditors, advisers, investment managers and government bodiesSupport colleagues with grants, project proposals, budgeting and financial oversightProvide financial advice across all departments and international teams Leadership Lead and develop a UK finance team and support finance colleagues overseasProvide mentoring and professional developmentServe as Secretary to both the Audit and Investment Committees About You You are a dynamic, influential and strategic finance leader who thrives in purpose-driven environments. You will bring:A recognised accountancy qualification (ACA, ACCA, CIMA or equivalent)Charity/third sector experience or the ability to quickly adapt to SORPStrong financial reporting, controls and systems confidenceExperience leading and developing high-performing teamsAbility to work both strategically and hands-onExcellent communication skills and the ability to engage with diverse stakeholdersExperience implementing a new finance system What's on Offer Hybrid role based in Salisbury, WiltshireFull-time, 37.5 hours per weekCompetitive salary 25 days annual leave + bank holidaysGenerous pension scheme (up to 10% employer contribution)Private medical insuranceFree on-site parkingOpportunities to visit overseas programmes and see the impact first-handA supportive, passionate and values-driven culture Interested? Let's Talk. Click 'apply now' to send your CV or contact me directly for a confidential discussion about your career.Emily Oakes - Hays Senior Business Director #
An exciting opportunity has arisen for an experienced Contracts and Compliance Manager at a leading University based just outside of Edinburgh. The team are seeking to appoint a confident and detail orientated person to support their Estates and Engineering team that operate across the campus.This role will see you joining an existing team of Estates professionals where you will work collaboratively with various departments. Thisrole involves ensuring compliance with Health & Safety and statutory regulations, managing contracts and maintenance strategies, and supporting the Head of Estates & Engineering in budget planning and operational coordination.Within the role you will be overseeing planned preventive maintenance, managing external contractors and ensuring the upkeep of compliance across the organisation. The position requires strong collaboration and communication across departments to ensure efficient service delivery and minimal disruption to operations.No specific qualification is required for this role however experience in managing Hard FM M&E operations and staff is essential. Candidates with IOSH or NEBOSH would be preferred.Candidates from a maintenance and contracts management background would fit well into the role. However candidates with wider experience will be considered.This role is offering a strong salary of £40k+ with the opportunity for flexi working and a 8.5% pension contribution.If you are interested in hearing more about this position, please email me your CV at and I will reach out. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
May 16, 2026
Full time
An exciting opportunity has arisen for an experienced Contracts and Compliance Manager at a leading University based just outside of Edinburgh. The team are seeking to appoint a confident and detail orientated person to support their Estates and Engineering team that operate across the campus.This role will see you joining an existing team of Estates professionals where you will work collaboratively with various departments. Thisrole involves ensuring compliance with Health & Safety and statutory regulations, managing contracts and maintenance strategies, and supporting the Head of Estates & Engineering in budget planning and operational coordination.Within the role you will be overseeing planned preventive maintenance, managing external contractors and ensuring the upkeep of compliance across the organisation. The position requires strong collaboration and communication across departments to ensure efficient service delivery and minimal disruption to operations.No specific qualification is required for this role however experience in managing Hard FM M&E operations and staff is essential. Candidates with IOSH or NEBOSH would be preferred.Candidates from a maintenance and contracts management background would fit well into the role. However candidates with wider experience will be considered.This role is offering a strong salary of £40k+ with the opportunity for flexi working and a 8.5% pension contribution.If you are interested in hearing more about this position, please email me your CV at and I will reach out. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Customer Experience Manager - Heat Networks (12-14 Month FTC, Maternity Cover) Hybrid - London or Bristol (c. 3 days in office per week) PAYE or Approved Umbrella Only We're recruiting an experienced Customer Experience Manager to join our market-leading renewable energy client's Heat business on a 12-14 month maternity cover. You will co-lead customer experience across a growing portfolio of heat networks, ensuring customers receive high-quality, compliant and efficient service. Reporting to the Head of Customer Experience & Communications, and working alongside another Customer Experience Manager, you will manage service delivery via internal teams and external partners, drive continuous improvement and make sure customer journeys meet regulatory and industry standards (including Ofgem). Key responsibilities Service Delivery Oversee performance of outsourced providers across metering, billing, payment collection, complaints and contact centre. Monitor SLAs, report on performance and drive continuous improvement. Act as an escalation point for complex operational issues and service failures. Complaints & Customer Insight Own the end-to-end complaints framework, ensuring regulatory compliance and best practice. Manage complex and high-risk complaints, including escalation to the Energy Ombudsman. Lead a structured Voice of Customer programme (CSAT, NPS), using insight to inform operational and strategic decisions. Regulatory Compliance Ensure customer policies, processes and communications comply with Heat Trust, Ofgem and other relevant standards. Lead regular policy and process reviews in response to regulatory change and customer feedback. Support audits and mandatory quarterly/annual reporting to regulators. Onboarding & Engagement Support onboarding of new heat network sites and customers, ensuring a clear, positive, compliant experience from day one. Deliver customer engagement activities, including community events and onboarding communications. Provide training to client sales and customer teams and third-party suppliers. Operational & Billing Support Review and improve customer service processes and operating models. Use data and insight to enhance service and efficiency. Provide oversight of billing cycle activities (including billing runs) during Customer Operations Manager absence, ensuring accuracy and timeliness. About you You're an engaging, proactive professional who takes ownership, manages competing priorities and builds strong relationships across teams and partners. You will bring: Proven experience managing customer complaints in a regulated utilities environment, including escalations. Strong experience with metering and billing systems and processes. Experience delivering or contributing to CSAT/NPS or similar customer satisfaction programmes. Strong understanding of utilities regulation and customer protection frameworks. Confident user of CRM systems and digital tools. Excellent communication, analytical, problem-solving and organisational skills. Strong Excel skills, with experience interrogating data and producing regular reporting. Ability to work independently and in a matrix, cross-functional environment. Positive, approachable and collaborative style. Desirable: knowledge/experience of district heating, Heat Trust and relevant service standards. Experience & background c. 5+ years' experience in consumer utilities and consumer protection regulation. Demonstrable experience managing service delivery in customer-facing environments, including external service partners. Experience designing and implementing operational processes. Proven track record of running multiple projects/programmes and managing external stakeholders. How to apply For more information on this excellent opportunity with a leading renewable energy business, please contact the recruitment team on (phone number removed) or apply online and we'll be in touch. Should you require any support or assistance, please contact your local Gi Group office. Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, corperate members for Neurodiversity in business, Disability Confident committed members, Gold status for the Armed Forces Covenant, Bronze trail blazers for Racial Equality matters and Age Freindly Employer pledge members. Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Gi Group Privacy Statement. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group website.
May 16, 2026
Seasonal
Customer Experience Manager - Heat Networks (12-14 Month FTC, Maternity Cover) Hybrid - London or Bristol (c. 3 days in office per week) PAYE or Approved Umbrella Only We're recruiting an experienced Customer Experience Manager to join our market-leading renewable energy client's Heat business on a 12-14 month maternity cover. You will co-lead customer experience across a growing portfolio of heat networks, ensuring customers receive high-quality, compliant and efficient service. Reporting to the Head of Customer Experience & Communications, and working alongside another Customer Experience Manager, you will manage service delivery via internal teams and external partners, drive continuous improvement and make sure customer journeys meet regulatory and industry standards (including Ofgem). Key responsibilities Service Delivery Oversee performance of outsourced providers across metering, billing, payment collection, complaints and contact centre. Monitor SLAs, report on performance and drive continuous improvement. Act as an escalation point for complex operational issues and service failures. Complaints & Customer Insight Own the end-to-end complaints framework, ensuring regulatory compliance and best practice. Manage complex and high-risk complaints, including escalation to the Energy Ombudsman. Lead a structured Voice of Customer programme (CSAT, NPS), using insight to inform operational and strategic decisions. Regulatory Compliance Ensure customer policies, processes and communications comply with Heat Trust, Ofgem and other relevant standards. Lead regular policy and process reviews in response to regulatory change and customer feedback. Support audits and mandatory quarterly/annual reporting to regulators. Onboarding & Engagement Support onboarding of new heat network sites and customers, ensuring a clear, positive, compliant experience from day one. Deliver customer engagement activities, including community events and onboarding communications. Provide training to client sales and customer teams and third-party suppliers. Operational & Billing Support Review and improve customer service processes and operating models. Use data and insight to enhance service and efficiency. Provide oversight of billing cycle activities (including billing runs) during Customer Operations Manager absence, ensuring accuracy and timeliness. About you You're an engaging, proactive professional who takes ownership, manages competing priorities and builds strong relationships across teams and partners. You will bring: Proven experience managing customer complaints in a regulated utilities environment, including escalations. Strong experience with metering and billing systems and processes. Experience delivering or contributing to CSAT/NPS or similar customer satisfaction programmes. Strong understanding of utilities regulation and customer protection frameworks. Confident user of CRM systems and digital tools. Excellent communication, analytical, problem-solving and organisational skills. Strong Excel skills, with experience interrogating data and producing regular reporting. Ability to work independently and in a matrix, cross-functional environment. Positive, approachable and collaborative style. Desirable: knowledge/experience of district heating, Heat Trust and relevant service standards. Experience & background c. 5+ years' experience in consumer utilities and consumer protection regulation. Demonstrable experience managing service delivery in customer-facing environments, including external service partners. Experience designing and implementing operational processes. Proven track record of running multiple projects/programmes and managing external stakeholders. How to apply For more information on this excellent opportunity with a leading renewable energy business, please contact the recruitment team on (phone number removed) or apply online and we'll be in touch. Should you require any support or assistance, please contact your local Gi Group office. Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, corperate members for Neurodiversity in business, Disability Confident committed members, Gold status for the Armed Forces Covenant, Bronze trail blazers for Racial Equality matters and Age Freindly Employer pledge members. Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Gi Group Privacy Statement. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group website.
Head of Freehold Property Management / Senior Property Manager Location: Brighton About the Role Our Client is seeking an experienced and highly motivated Head of Freehold Property Management / Senior Property Manager to lead the strategic and operational management of their residential freehold portfolio. This is a senior leadership role responsible for overseeing asset performance, statutory compliance, financial management, and the delivery of exceptional customer service across a portfolio of residential buildings. The role also involves leading and developing a team of property professionals while ensuring best-in-class property management practices. Key Responsibilities Lead and manage the strategy, operations, and performance of the freehold property portfolio. Deliver a high-quality property management service to clients, leaseholders, and stakeholders. Manage and develop a team of Property Managers and Administrators, driving a high-performance culture aligned with company KPIs and service standards. Oversee service charge budgets, financial planning, contractor management, and cost control. Ensure full compliance with statutory regulations, health & safety requirements, and industry best practices. Act as the senior point of contact for clients, residents, contractors, surveyors, and regulatory bodies. Lead on major works projects and Section 20 consultations across the portfolio. Conduct regular site inspections, manage service contracts, and ensure preventative maintenance programmes are in place. Provide clear reporting and strategic insight to senior leadership and the parent company. About You TPI / IRPM qualified (or equivalent) property professional. Proven experience managing residential block portfolios and freehold assets. Strong leadership experience with the ability to inspire, coach, and develop teams. Strategic thinker with a hands-on, solutions-focused approach. Excellent stakeholder management and communication skills. Strong knowledge of service charge budgeting, major works, and property legislation. High levels of professionalism, integrity, and customer focus. What They Offer Opportunity to lead a premium residential portfolio. A collaborative and supportive working environment. Career development and professional growth opportunities. Competitive salary and benefits package. Apply Now If you are an experienced property professional looking to take the next step in your career and lead a high-performing property management team, we would love to hear from you.
May 16, 2026
Full time
Head of Freehold Property Management / Senior Property Manager Location: Brighton About the Role Our Client is seeking an experienced and highly motivated Head of Freehold Property Management / Senior Property Manager to lead the strategic and operational management of their residential freehold portfolio. This is a senior leadership role responsible for overseeing asset performance, statutory compliance, financial management, and the delivery of exceptional customer service across a portfolio of residential buildings. The role also involves leading and developing a team of property professionals while ensuring best-in-class property management practices. Key Responsibilities Lead and manage the strategy, operations, and performance of the freehold property portfolio. Deliver a high-quality property management service to clients, leaseholders, and stakeholders. Manage and develop a team of Property Managers and Administrators, driving a high-performance culture aligned with company KPIs and service standards. Oversee service charge budgets, financial planning, contractor management, and cost control. Ensure full compliance with statutory regulations, health & safety requirements, and industry best practices. Act as the senior point of contact for clients, residents, contractors, surveyors, and regulatory bodies. Lead on major works projects and Section 20 consultations across the portfolio. Conduct regular site inspections, manage service contracts, and ensure preventative maintenance programmes are in place. Provide clear reporting and strategic insight to senior leadership and the parent company. About You TPI / IRPM qualified (or equivalent) property professional. Proven experience managing residential block portfolios and freehold assets. Strong leadership experience with the ability to inspire, coach, and develop teams. Strategic thinker with a hands-on, solutions-focused approach. Excellent stakeholder management and communication skills. Strong knowledge of service charge budgeting, major works, and property legislation. High levels of professionalism, integrity, and customer focus. What They Offer Opportunity to lead a premium residential portfolio. A collaborative and supportive working environment. Career development and professional growth opportunities. Competitive salary and benefits package. Apply Now If you are an experienced property professional looking to take the next step in your career and lead a high-performing property management team, we would love to hear from you.
An exciting opportunity to work at the core of our event operations, supporting the delivery of incredible edible experiences. You ll be part of the engine behind the magic, keeping everything running smoothly. You ll be organising, packing with precision, applying branding and making sure that our inventions, kit and ingredients are event-ready before they leave HQ. Once events are complete and the kit returns to us, you ll be there to unpack, restock and reset in preparation for the next event. It all started with a crazy idea. What if food could do more? Smoke, bubble, explode (safely), glow, surprise people make them stop mid-conversation and feel like kids again. That idea turned into experiments, those experiments turned into inventions, and somehow that became Lick Me I m Delicious a team of curious, hands-on, slightly chaotic humans creating unforgettable food experiences for some of the world s biggest brands. We take the fun seriously, but not ourselves. Because honestly, life s too short to sit still, play it safe, and count down to 5pm work should be creative, a bit unpredictable, and enjoyable (most of the time) If you want different, diverse, fun and a bit wacky, this might be the role for you. The Role at a Glance: Event Kit Coordinator Chalgrove, Oxford Permanent, Full-Time £28,000 £33,000 Reports To: Operations & People Manager Day-to-Day Direction: Production Manager Direct Reports: (agency / casual staff when required) Your Background: Events, live events, event logistics, experiential events or hospitality A Big Hello from us We are Lick Me I m Delicious - an award-winning experiential events company creating interactive food and drink experiences powered by invention. From nitrogen ice cream and edible bubbles to edible mist and chocolate selfies, our work sits at the intersection of food, science and entertainment. We partner with global brands to deliver experiences that are bold, memorable, and technically unique. Behind every standout event is a highly disciplined operation. No matter how creative the concept, it only succeeds when everything arrives exactly as it should - complete, consistent, and ready to perform. The Role (a.k.a. the engine room of the magic) This is where the magic either works or doesn t. You ll be the person making sure every single event kit leaves our HQ (we know such a boring vibe - The Lab , better?) perfect, complete, and ready to wow - and comes back cleaned, reset, and ready to go again. It s hands-on. It s fast-moving. It s detailed. And when it s done right, nobody notices because everything just works. You ll be packing, checking, organising, fixing, coordinating people, staying ahead of stock, and generally making sure nothing falls through the cracks. If you like being busy, working independently, solving problems, and taking pride in getting things exactly right, you ll love this. What You ll Be Getting Stuck Into: Packing Kits Like a Pro (Goods Out) You ll own the packing of every event kit: working to spec, checking everything twice (and then once more for luck), and making sure nothing is missing, broken, or that ll do . You ll set up the Goods Out area so Event Managers can grab their kit and go without stress. If something s not right, you ll catch it before it becomes a problem. Turning Chaos Back Into Order (Goods In) When kits come back, it s your job to reset the world. You ll check everything, clean it properly, restock it, and get it back to event-ready status. If something s missing or damaged, you ll spot it immediately and flag it. Fast turnaround is the name of the game. Staying Ahead of the Game (Stock & Supply) You ll keep one eye on what s coming up and one eye on what s on the shelf. You ll make sure we ve got what we need, when we need it - ordering routine stock, keeping records tight, and flagging anything that looks off before it becomes a last-minute panic. Occasionally, you ll jump in the van and grab stock yourself. Helping Keep the Inventions Working (Maintenance Support) Our equipment isn t exactly off-the-shelf. You ll support basic maintenance: cleaning, checking, tweaking and over time you ll get a feel for when something s not quite right. You won t be fixing the big stuff, but you will be the early warning system. Rallying the Troops (Agency Staff) When things get busy, you ll help bring in and organise extra hands. You ll brief them, direct them, and make sure they re working to the right standard. Making It Look the Part (Branding & Finishing Touches) It s not just about working - it s about looking right too. You ll make sure branding is applied properly and everything leaving the warehouse looks sharp, consistent, and on point. What Good Looks Like • Kits go out right. Every time. No missing bits, no surprises • Kits come back, get sorted quickly, and are ready to go again • Stock is where it should be - no last-minute scrambles • Agency staff turn up, know what they re doing, and deliver • The warehouse is organised, clean, and doesn t feel like chaos (even when it is) What This Role Isn t You re not expected to fix complex technical issues, choose new suppliers, or make big procurement decisions. That sits with the Production Manager. Your job is to execute brilliantly, stay organised, and keep everything running smoothly. What You ll Need The Essentials • Live events, experiential, hospitality or event logistics experience • You notice the small stuff (and it matters to you) • You re organised and like having a system • You re happy being on your feet, lifting, packing, moving • You follow processes properly - not roughly right • You re confident telling people what needs doing • You speak up early when something s not right • You ve got a full UK driving licence and are happy in a van • You re flexible for the occasional evening/weekend rota • You re happy to work independently, but within a wider team • You re up for learning how all our weird and wonderful kit works Bonus Points If You ve Got • Experience working with casual or agency staff • Stock systems or ordering experience The Kind of Person Who Thrives Here • You take ownership - if it s yours, you use your initiative and it gets done properly. • You ve got high standards - details matter, and you care about getting them right. • You re proactive - you spot problems early, not after the van s left. • You re reliable - people trust you because you deliver. • You re practical - you like getting stuck in. • You re a team player - no egos, just getting the job done. • You re curious - especially about how things work. The Setup You ll be based full-time in our HQ in Chalgrove, Oxford, Monday to Friday. Occasionally, you ll be assigned as an out-of-working-hours emergency contact. This means being available by phone in case on-site staff need support. This is a shared responsibility across the team and calls are rare. You can carry on with your normal plans, but should be reachable and prepared to take a quick call if an urgent situation arises. Why Join Lick Me I m Delicious Because this isn t a normal job. You ll be part of a team creating genuinely unique experiences - the kind people remember, talk about, and post everywhere. It s hands-on. It s different every week. It s sometimes chaotic. But it s also fun, creative, and seriously satisfying when it all comes together. Lick Me I m Delicious wildly inventive. Operationally excellent. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
May 16, 2026
Full time
An exciting opportunity to work at the core of our event operations, supporting the delivery of incredible edible experiences. You ll be part of the engine behind the magic, keeping everything running smoothly. You ll be organising, packing with precision, applying branding and making sure that our inventions, kit and ingredients are event-ready before they leave HQ. Once events are complete and the kit returns to us, you ll be there to unpack, restock and reset in preparation for the next event. It all started with a crazy idea. What if food could do more? Smoke, bubble, explode (safely), glow, surprise people make them stop mid-conversation and feel like kids again. That idea turned into experiments, those experiments turned into inventions, and somehow that became Lick Me I m Delicious a team of curious, hands-on, slightly chaotic humans creating unforgettable food experiences for some of the world s biggest brands. We take the fun seriously, but not ourselves. Because honestly, life s too short to sit still, play it safe, and count down to 5pm work should be creative, a bit unpredictable, and enjoyable (most of the time) If you want different, diverse, fun and a bit wacky, this might be the role for you. The Role at a Glance: Event Kit Coordinator Chalgrove, Oxford Permanent, Full-Time £28,000 £33,000 Reports To: Operations & People Manager Day-to-Day Direction: Production Manager Direct Reports: (agency / casual staff when required) Your Background: Events, live events, event logistics, experiential events or hospitality A Big Hello from us We are Lick Me I m Delicious - an award-winning experiential events company creating interactive food and drink experiences powered by invention. From nitrogen ice cream and edible bubbles to edible mist and chocolate selfies, our work sits at the intersection of food, science and entertainment. We partner with global brands to deliver experiences that are bold, memorable, and technically unique. Behind every standout event is a highly disciplined operation. No matter how creative the concept, it only succeeds when everything arrives exactly as it should - complete, consistent, and ready to perform. The Role (a.k.a. the engine room of the magic) This is where the magic either works or doesn t. You ll be the person making sure every single event kit leaves our HQ (we know such a boring vibe - The Lab , better?) perfect, complete, and ready to wow - and comes back cleaned, reset, and ready to go again. It s hands-on. It s fast-moving. It s detailed. And when it s done right, nobody notices because everything just works. You ll be packing, checking, organising, fixing, coordinating people, staying ahead of stock, and generally making sure nothing falls through the cracks. If you like being busy, working independently, solving problems, and taking pride in getting things exactly right, you ll love this. What You ll Be Getting Stuck Into: Packing Kits Like a Pro (Goods Out) You ll own the packing of every event kit: working to spec, checking everything twice (and then once more for luck), and making sure nothing is missing, broken, or that ll do . You ll set up the Goods Out area so Event Managers can grab their kit and go without stress. If something s not right, you ll catch it before it becomes a problem. Turning Chaos Back Into Order (Goods In) When kits come back, it s your job to reset the world. You ll check everything, clean it properly, restock it, and get it back to event-ready status. If something s missing or damaged, you ll spot it immediately and flag it. Fast turnaround is the name of the game. Staying Ahead of the Game (Stock & Supply) You ll keep one eye on what s coming up and one eye on what s on the shelf. You ll make sure we ve got what we need, when we need it - ordering routine stock, keeping records tight, and flagging anything that looks off before it becomes a last-minute panic. Occasionally, you ll jump in the van and grab stock yourself. Helping Keep the Inventions Working (Maintenance Support) Our equipment isn t exactly off-the-shelf. You ll support basic maintenance: cleaning, checking, tweaking and over time you ll get a feel for when something s not quite right. You won t be fixing the big stuff, but you will be the early warning system. Rallying the Troops (Agency Staff) When things get busy, you ll help bring in and organise extra hands. You ll brief them, direct them, and make sure they re working to the right standard. Making It Look the Part (Branding & Finishing Touches) It s not just about working - it s about looking right too. You ll make sure branding is applied properly and everything leaving the warehouse looks sharp, consistent, and on point. What Good Looks Like • Kits go out right. Every time. No missing bits, no surprises • Kits come back, get sorted quickly, and are ready to go again • Stock is where it should be - no last-minute scrambles • Agency staff turn up, know what they re doing, and deliver • The warehouse is organised, clean, and doesn t feel like chaos (even when it is) What This Role Isn t You re not expected to fix complex technical issues, choose new suppliers, or make big procurement decisions. That sits with the Production Manager. Your job is to execute brilliantly, stay organised, and keep everything running smoothly. What You ll Need The Essentials • Live events, experiential, hospitality or event logistics experience • You notice the small stuff (and it matters to you) • You re organised and like having a system • You re happy being on your feet, lifting, packing, moving • You follow processes properly - not roughly right • You re confident telling people what needs doing • You speak up early when something s not right • You ve got a full UK driving licence and are happy in a van • You re flexible for the occasional evening/weekend rota • You re happy to work independently, but within a wider team • You re up for learning how all our weird and wonderful kit works Bonus Points If You ve Got • Experience working with casual or agency staff • Stock systems or ordering experience The Kind of Person Who Thrives Here • You take ownership - if it s yours, you use your initiative and it gets done properly. • You ve got high standards - details matter, and you care about getting them right. • You re proactive - you spot problems early, not after the van s left. • You re reliable - people trust you because you deliver. • You re practical - you like getting stuck in. • You re a team player - no egos, just getting the job done. • You re curious - especially about how things work. The Setup You ll be based full-time in our HQ in Chalgrove, Oxford, Monday to Friday. Occasionally, you ll be assigned as an out-of-working-hours emergency contact. This means being available by phone in case on-site staff need support. This is a shared responsibility across the team and calls are rare. You can carry on with your normal plans, but should be reachable and prepared to take a quick call if an urgent situation arises. Why Join Lick Me I m Delicious Because this isn t a normal job. You ll be part of a team creating genuinely unique experiences - the kind people remember, talk about, and post everywhere. It s hands-on. It s different every week. It s sometimes chaotic. But it s also fun, creative, and seriously satisfying when it all comes together. Lick Me I m Delicious wildly inventive. Operationally excellent. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Optical Practice Manager - Cheadle Independent Opticians 5 Days per Week £28,000 to £35,000 DOE Previous Optical Management experience within an Opticians practice is essential. Zest Optical are working with a well-established independent Opticians in Cheadle to recruit an Optical Practice Manager to lead the team and oversee the day-to-day running of the practice. This is an excellent opportunity to join a premium independent practice known for its personalised service, high clinical standards and carefully curated eyewear collections. The Role Full-time, 5 days per week Practice opening hours 8am to 5pm (4pm finish on Saturdays) Closed Sundays Salary between £28,000 to £35,000 DOE and qualification (Up to 32K if non qual) Leading and supporting a small practice team Managing daily operations and staff workflow Delivering an exceptional patient experience Supporting dispensing and handling patient queries Monitoring sales performance and identifying growth opportunities Managing frame and lens stock Supporting local marketing initiatives and practice development The practice is known for its patient-focused approach and offers a wide range of premium and independent eyewear brands alongside advanced lens technology and bespoke styling consultations. Requirements Previous Optical Management experience is essential Must have worked within an Opticians environment Qualified Dispensing Opticians welcome to apply Strong leadership and communication skills Commercially aware and customer focused Organised with a proactive approach Interest in premium eyewear and fashion beneficial What's on Offer Salary £28,000 to £35,000 DOE and qualification (Up to 32K if non qual) Company pension Staff discount Company events Supportive independent environment Opportunity to play a key role within a respected practice To apply for this Optical Practice Manager job in Cheadle, please send your CV to Rebecca Wood at Zest Optical using the Apply link.
May 16, 2026
Full time
Optical Practice Manager - Cheadle Independent Opticians 5 Days per Week £28,000 to £35,000 DOE Previous Optical Management experience within an Opticians practice is essential. Zest Optical are working with a well-established independent Opticians in Cheadle to recruit an Optical Practice Manager to lead the team and oversee the day-to-day running of the practice. This is an excellent opportunity to join a premium independent practice known for its personalised service, high clinical standards and carefully curated eyewear collections. The Role Full-time, 5 days per week Practice opening hours 8am to 5pm (4pm finish on Saturdays) Closed Sundays Salary between £28,000 to £35,000 DOE and qualification (Up to 32K if non qual) Leading and supporting a small practice team Managing daily operations and staff workflow Delivering an exceptional patient experience Supporting dispensing and handling patient queries Monitoring sales performance and identifying growth opportunities Managing frame and lens stock Supporting local marketing initiatives and practice development The practice is known for its patient-focused approach and offers a wide range of premium and independent eyewear brands alongside advanced lens technology and bespoke styling consultations. Requirements Previous Optical Management experience is essential Must have worked within an Opticians environment Qualified Dispensing Opticians welcome to apply Strong leadership and communication skills Commercially aware and customer focused Organised with a proactive approach Interest in premium eyewear and fashion beneficial What's on Offer Salary £28,000 to £35,000 DOE and qualification (Up to 32K if non qual) Company pension Staff discount Company events Supportive independent environment Opportunity to play a key role within a respected practice To apply for this Optical Practice Manager job in Cheadle, please send your CV to Rebecca Wood at Zest Optical using the Apply link.
Role Overview At JA Mar Hall, we are entering an exciting phase of continued evolution following a significant refurbishment, with further development planned as we progress towards a refined luxury positioning aligned with Forbes Travel Guide standards. We are seeking an inspiring and commercially astute Executive Chef to lead our culinary operation, joining us at a pivotal time of change and opportunity. This role is ideal for a chef who is passionate about nurturing talent, shaping culture, and crafting a distinctive and elevated food offering that enhances the overall guest experience. Leading a brigade of 23, you will take full ownership of the kitchen operation, working collaboratively across the resort to deliver exceptional standards across restaurant dining, bar food, breakfast, afternoon tea, weddings, meetings, and events. Key Responsibilities Culinary Leadership Lead, inspire, and develop a brigade of 23 including an Executive Pastry Chef, Senior Sous Chef, Sous Chefs, Chef de Parties, Commis Chefs, and Kitchen Porters Create a positive, high performing kitchen culture focused on professionalism, consistency, and excellence Act as a visible leader within the kitchen, setting the tone through standards, behaviour, and work ethic Nurture and develop talent at all levels, creating clear progression pathways within the brigade Food Strategy and Menu Development Design and deliver a refined and commercially balanced food offering across all outlets Develop menus for restaurant dining, bar service, breakfast, afternoon tea, and events that reflect quality, seasonality, and creativity Continuously evolve the culinary proposition in line with guest expectations and luxury positioning Work closely with the Food and Beverage Services Manager to ensure alignment between food and service Operational Excellence Take full ownership of day-to-day kitchen operations, ensuring smooth and efficient service delivery across all areas Ensure consistency and quality across all food produced, maintaining exceptional attention to detail Oversee preparation, service, and execution for weddings, events, and conferences Maintain strong organisation, structure, and communication within the kitchen Standards and Development Create, implement, and continuously refine SOPs to support consistency and excellence Drive standards in line with the hotel's ambition towards Forbes Luxury Travel Guide Five Star expectations Ensure presentation, cleanliness, and hygiene standards are maintained at all times Embed a culture of accountability and pride in delivery across the team Commercial and Financial Management Manage food costs, labour costs, and kitchen budgets effectively Drive profitability through menu engineering, portion control, and waste management Work with senior leadership on forecasting, planning, and business strategy Maintain strong supplier relationships and ensure quality sourcing of ingredients Collaboration and Guest Experience Work collaboratively with Food and Beverage and wider resort teams to deliver a seamless guest journey Engage with guests where appropriate, enhancing the overall dining experience Support the delivery of special events, seasonal activations, and key business initiatives Compliance and Safety Ensure full compliance with all food safety, health and safety, and legal requirements Maintain exemplary kitchen hygiene standards and audit readiness at all times Lead by example in maintaining a safe and structured working environment About You Proven experience as an Executive Chef or Head Chef within a luxury hotel or high-end hospitality environment Strong leadership capability with experience managing and developing large kitchen teams A passion for mentoring, coaching, and building a positive team culture Highly organised with strong operational and financial acumen Creative, with the ability to design and deliver high quality, commercially successful menus Deep understanding of luxury guest expectations and attention to detail Collaborative in approach, with strong communication across departments Resilient, adaptable, and motivated by continuous improvement and development What Success Looks Like A confident, engaged, and high performing kitchen brigade A refined, consistent, and memorable culinary offering across all outlets and event spaces Clear standards and SOPs embedded throughout the kitchen operation for restaurant service, afternoon tea, breakfast, meeting & events. Strong financial performance with controlled costs and maximised profitability Seamless collaboration with Food and Beverage teams to enhance the guest journey Visible progression towards a luxury culinary experience aligned with Forbes standards
May 16, 2026
Full time
Role Overview At JA Mar Hall, we are entering an exciting phase of continued evolution following a significant refurbishment, with further development planned as we progress towards a refined luxury positioning aligned with Forbes Travel Guide standards. We are seeking an inspiring and commercially astute Executive Chef to lead our culinary operation, joining us at a pivotal time of change and opportunity. This role is ideal for a chef who is passionate about nurturing talent, shaping culture, and crafting a distinctive and elevated food offering that enhances the overall guest experience. Leading a brigade of 23, you will take full ownership of the kitchen operation, working collaboratively across the resort to deliver exceptional standards across restaurant dining, bar food, breakfast, afternoon tea, weddings, meetings, and events. Key Responsibilities Culinary Leadership Lead, inspire, and develop a brigade of 23 including an Executive Pastry Chef, Senior Sous Chef, Sous Chefs, Chef de Parties, Commis Chefs, and Kitchen Porters Create a positive, high performing kitchen culture focused on professionalism, consistency, and excellence Act as a visible leader within the kitchen, setting the tone through standards, behaviour, and work ethic Nurture and develop talent at all levels, creating clear progression pathways within the brigade Food Strategy and Menu Development Design and deliver a refined and commercially balanced food offering across all outlets Develop menus for restaurant dining, bar service, breakfast, afternoon tea, and events that reflect quality, seasonality, and creativity Continuously evolve the culinary proposition in line with guest expectations and luxury positioning Work closely with the Food and Beverage Services Manager to ensure alignment between food and service Operational Excellence Take full ownership of day-to-day kitchen operations, ensuring smooth and efficient service delivery across all areas Ensure consistency and quality across all food produced, maintaining exceptional attention to detail Oversee preparation, service, and execution for weddings, events, and conferences Maintain strong organisation, structure, and communication within the kitchen Standards and Development Create, implement, and continuously refine SOPs to support consistency and excellence Drive standards in line with the hotel's ambition towards Forbes Luxury Travel Guide Five Star expectations Ensure presentation, cleanliness, and hygiene standards are maintained at all times Embed a culture of accountability and pride in delivery across the team Commercial and Financial Management Manage food costs, labour costs, and kitchen budgets effectively Drive profitability through menu engineering, portion control, and waste management Work with senior leadership on forecasting, planning, and business strategy Maintain strong supplier relationships and ensure quality sourcing of ingredients Collaboration and Guest Experience Work collaboratively with Food and Beverage and wider resort teams to deliver a seamless guest journey Engage with guests where appropriate, enhancing the overall dining experience Support the delivery of special events, seasonal activations, and key business initiatives Compliance and Safety Ensure full compliance with all food safety, health and safety, and legal requirements Maintain exemplary kitchen hygiene standards and audit readiness at all times Lead by example in maintaining a safe and structured working environment About You Proven experience as an Executive Chef or Head Chef within a luxury hotel or high-end hospitality environment Strong leadership capability with experience managing and developing large kitchen teams A passion for mentoring, coaching, and building a positive team culture Highly organised with strong operational and financial acumen Creative, with the ability to design and deliver high quality, commercially successful menus Deep understanding of luxury guest expectations and attention to detail Collaborative in approach, with strong communication across departments Resilient, adaptable, and motivated by continuous improvement and development What Success Looks Like A confident, engaged, and high performing kitchen brigade A refined, consistent, and memorable culinary offering across all outlets and event spaces Clear standards and SOPs embedded throughout the kitchen operation for restaurant service, afternoon tea, breakfast, meeting & events. Strong financial performance with controlled costs and maximised profitability Seamless collaboration with Food and Beverage teams to enhance the guest journey Visible progression towards a luxury culinary experience aligned with Forbes standards