Service Coordinator Location: Office-based role in Pinchbeck Salary: Competitive Salary (Dependent on Experience) Vacancy Type: Full-Time Permanent Position Working Hours: Monday to Friday 8:30am 5:00pm We are looking for a motivated and organised Service Coordinator to become part of our friendly and supportive team. This is an excellent opportunity for someone who enjoys working in a fast-paced office environment and takes pride in delivering outstanding customer service while coordinating engineers and service operations efficiently. The Role As our Service Coordinator, you will be responsible for: Managing incoming customer calls and emails Scheduling engineers and service appointments Preparing job sheets and updating CRM systems Coordinating with customers, suppliers, and internal teams Maintaining accurate service and customer records Supporting the smooth day-to-day running of service operations What We re Looking For Excellent communication and telephone skills Strong organisational and multitasking abilities Professional and confident approach Good knowledge of postcode areas and route planning Experience using Microsoft Word & Excel Ability to work independently and as part of a team Experience with CRM systems is preferred Training on Clik software will be provided Essential Requirements Experience Previous experience in an administrative, scheduling, customer service, or coordination role Experience handling telephone and email enquiries professionally Experience working in a fast-paced office environment Experience using Microsoft Office applications, including Word and Excel Skills & Knowledge Excellent verbal and written communication skills Strong organisational and time management abilities Ability to multitask and prioritise workload effectively Confident telephone manner and professional approach to customer service Ability to remain calm and professional under pressure Good attention to detail and accuracy in record keeping Knowledge of postcode areas and route planning Ability to work independently and as part of a team Basic understanding of CRM systems and administrative processes Personal Qualities Friendly, professional, and approachable manner Reliable and dependable with a strong work ethic Smart and presentable appearance Positive attitude and willingness to learn Flexible and adaptable approach to daily tasks Ability to build strong working relationships with customers, engineers, suppliers, and colleagues Desirable Requirements Previous experience in a service coordination or engineering support environment Experience using CRM software such as Clik Experience scheduling engineers or field-based staff Understanding of service operations and customer scheduling processes To Apply If you feel you are a suitable candidate and would like to work for Pumping Solutions, please do not hesitate to apply.
Jun 13, 2026
Full time
Service Coordinator Location: Office-based role in Pinchbeck Salary: Competitive Salary (Dependent on Experience) Vacancy Type: Full-Time Permanent Position Working Hours: Monday to Friday 8:30am 5:00pm We are looking for a motivated and organised Service Coordinator to become part of our friendly and supportive team. This is an excellent opportunity for someone who enjoys working in a fast-paced office environment and takes pride in delivering outstanding customer service while coordinating engineers and service operations efficiently. The Role As our Service Coordinator, you will be responsible for: Managing incoming customer calls and emails Scheduling engineers and service appointments Preparing job sheets and updating CRM systems Coordinating with customers, suppliers, and internal teams Maintaining accurate service and customer records Supporting the smooth day-to-day running of service operations What We re Looking For Excellent communication and telephone skills Strong organisational and multitasking abilities Professional and confident approach Good knowledge of postcode areas and route planning Experience using Microsoft Word & Excel Ability to work independently and as part of a team Experience with CRM systems is preferred Training on Clik software will be provided Essential Requirements Experience Previous experience in an administrative, scheduling, customer service, or coordination role Experience handling telephone and email enquiries professionally Experience working in a fast-paced office environment Experience using Microsoft Office applications, including Word and Excel Skills & Knowledge Excellent verbal and written communication skills Strong organisational and time management abilities Ability to multitask and prioritise workload effectively Confident telephone manner and professional approach to customer service Ability to remain calm and professional under pressure Good attention to detail and accuracy in record keeping Knowledge of postcode areas and route planning Ability to work independently and as part of a team Basic understanding of CRM systems and administrative processes Personal Qualities Friendly, professional, and approachable manner Reliable and dependable with a strong work ethic Smart and presentable appearance Positive attitude and willingness to learn Flexible and adaptable approach to daily tasks Ability to build strong working relationships with customers, engineers, suppliers, and colleagues Desirable Requirements Previous experience in a service coordination or engineering support environment Experience using CRM software such as Clik Experience scheduling engineers or field-based staff Understanding of service operations and customer scheduling processes To Apply If you feel you are a suitable candidate and would like to work for Pumping Solutions, please do not hesitate to apply.
We are currently recruiting for a Customer Service Representative with Transport Coordination experience to join a growing logistics company based in West Thurrock. This is an excellent opportunity for an organised and customer-focused individual with experience within transport or logistics environments. You will act as the key point of contact for customers while coordinating transport activities to ensure efficient and timely deliveries. Key Responsibilities Manage customer enquiries via phone and email. Provide updates on deliveries, collections, and transport schedules. Coordinate daily transport operations and liaise with drivers. Monitor vehicle movements and delivery performance. Book deliveries and collections in line with customer requirements. Resolve customer queries and transport-related issues promptly. Maintain accurate records and update internal systems. Work closely with warehouse, transport, and planning teams. Ensure a high level of customer satisfaction at all times. Requirements Previous experience in a Customer Service or Customer Support role within a transport, logistics or distribution environment. Experience coordinating transport, deliveries, or collections. Excellent communication and organisational skills. Ability to manage multiple priorities in a fast-paced environment. Strong IT skills, including Microsoft Office. Knowledge of transport management systems would be advantageous. Professional and customer-focused approach. What's on Offer Competitive salary. Full-time permanent position. Opportunity to join a growing and supportive business. On-site parking. Career progression opportunities. Friendly team environment. If you have experience in both customer service and transport coordination and are looking for your next opportunity within logistics, we would love to hear from you.
Jun 13, 2026
Full time
We are currently recruiting for a Customer Service Representative with Transport Coordination experience to join a growing logistics company based in West Thurrock. This is an excellent opportunity for an organised and customer-focused individual with experience within transport or logistics environments. You will act as the key point of contact for customers while coordinating transport activities to ensure efficient and timely deliveries. Key Responsibilities Manage customer enquiries via phone and email. Provide updates on deliveries, collections, and transport schedules. Coordinate daily transport operations and liaise with drivers. Monitor vehicle movements and delivery performance. Book deliveries and collections in line with customer requirements. Resolve customer queries and transport-related issues promptly. Maintain accurate records and update internal systems. Work closely with warehouse, transport, and planning teams. Ensure a high level of customer satisfaction at all times. Requirements Previous experience in a Customer Service or Customer Support role within a transport, logistics or distribution environment. Experience coordinating transport, deliveries, or collections. Excellent communication and organisational skills. Ability to manage multiple priorities in a fast-paced environment. Strong IT skills, including Microsoft Office. Knowledge of transport management systems would be advantageous. Professional and customer-focused approach. What's on Offer Competitive salary. Full-time permanent position. Opportunity to join a growing and supportive business. On-site parking. Career progression opportunities. Friendly team environment. If you have experience in both customer service and transport coordination and are looking for your next opportunity within logistics, we would love to hear from you.
Supply Chain Coordinator Poole upto £33,000 If you take pride in getting the details right and find satisfaction in a process that runs smoothly from start to finish, this could be a great fit. This is a role where your accuracy, organisation, and follow-through will genuinely make a difference to how the business performs. Based full-time in a modern Poole office, you'll be joining a well-established supply chain team where your work is valued and your contribution is visible. As a Supply Chain Coordinator, you will benefit from: Holiday buy-back scheme Free onsite parking Free lunch every Friday Cycle to Work scheme Company social events and giveback days As a Supply Chain Coordinator, your responsibilities will include: Managing the end-to-end purchase order process accurately and to departmental targets Monitoring and expediting purchase orders to maintain high service levels Recording, investigating, and closing supplier non-conformances in a timely manner Capturing and reporting on product and supplier commercial performance, including claiming supplier rebates in full Preparing information and reports to support supplier reviews and negotiations Updating internal systems and communicating relevant changes across the business As a Supply Chain Coordinator, your experience will include: Previous experience in a procurement, purchasing, or supply chain role High attention to detail with strong organisational and administrative skills Confidence working with data, systems, and reporting tools Experience in FMCG , wholesale distribution , or a related manufacturing or logistics environment is desirable Proficiency in Microsoft Office and ERP or purchasing systems If you're someone who takes ownership of their workload and likes knowing a job has been done properly, this Supply Chain Coordinator role is well worth a conversation. Apply today with an up-to-date CV or call Claire Heckford at Rubicon for more information.
Jun 13, 2026
Full time
Supply Chain Coordinator Poole upto £33,000 If you take pride in getting the details right and find satisfaction in a process that runs smoothly from start to finish, this could be a great fit. This is a role where your accuracy, organisation, and follow-through will genuinely make a difference to how the business performs. Based full-time in a modern Poole office, you'll be joining a well-established supply chain team where your work is valued and your contribution is visible. As a Supply Chain Coordinator, you will benefit from: Holiday buy-back scheme Free onsite parking Free lunch every Friday Cycle to Work scheme Company social events and giveback days As a Supply Chain Coordinator, your responsibilities will include: Managing the end-to-end purchase order process accurately and to departmental targets Monitoring and expediting purchase orders to maintain high service levels Recording, investigating, and closing supplier non-conformances in a timely manner Capturing and reporting on product and supplier commercial performance, including claiming supplier rebates in full Preparing information and reports to support supplier reviews and negotiations Updating internal systems and communicating relevant changes across the business As a Supply Chain Coordinator, your experience will include: Previous experience in a procurement, purchasing, or supply chain role High attention to detail with strong organisational and administrative skills Confidence working with data, systems, and reporting tools Experience in FMCG , wholesale distribution , or a related manufacturing or logistics environment is desirable Proficiency in Microsoft Office and ERP or purchasing systems If you're someone who takes ownership of their workload and likes knowing a job has been done properly, this Supply Chain Coordinator role is well worth a conversation. Apply today with an up-to-date CV or call Claire Heckford at Rubicon for more information.
Are you a Customer Service or Order Coordinator with experience in a manufacturing or production environment? We are recruiting a Customer Service Coordinator to join a well-established, quality-driven manufacturing business in Cardiff. You will play a key part in managing customer orders from receipt through to release, ensuring all documentation, specifications, and quality requirements are correctly captured and communicated. Working closely with Production and Quality teams, you will also support new product introductions and engineering changes. Key Responsibilities Accurately book customer orders onto the job processing system Carry out contract reviews and maintain full order traceability Interpret customer requirements and technical drawings, communicating these clearly to production teams Liaise with customers regarding order progress, requirements, and quality-related queries Prepare and maintain routings, quality plans, data cards, and test/specification regimes Support production and quality teams with documentation for new products and engineering changes About You Previous experience in a customer service, order processing, or coordination role within a manufacturing or production environment Strong attention to detail with a methodical, organised approach Confident communicator, comfortable liaising with both customers and internal technical teams Able to manage multiple orders and priorities in a fast-paced manufacturing setting What s On Offer A stable, long-term opportunity within a respected manufacturing business £26,500 pa, 8-4.30 Mon-Thu & 8-2 Fri Exposure to production, quality, and engineering functions A supportive team environment with clear processes and standards Please send your CV for immediate consideration to (url removed) PS1
Jun 13, 2026
Full time
Are you a Customer Service or Order Coordinator with experience in a manufacturing or production environment? We are recruiting a Customer Service Coordinator to join a well-established, quality-driven manufacturing business in Cardiff. You will play a key part in managing customer orders from receipt through to release, ensuring all documentation, specifications, and quality requirements are correctly captured and communicated. Working closely with Production and Quality teams, you will also support new product introductions and engineering changes. Key Responsibilities Accurately book customer orders onto the job processing system Carry out contract reviews and maintain full order traceability Interpret customer requirements and technical drawings, communicating these clearly to production teams Liaise with customers regarding order progress, requirements, and quality-related queries Prepare and maintain routings, quality plans, data cards, and test/specification regimes Support production and quality teams with documentation for new products and engineering changes About You Previous experience in a customer service, order processing, or coordination role within a manufacturing or production environment Strong attention to detail with a methodical, organised approach Confident communicator, comfortable liaising with both customers and internal technical teams Able to manage multiple orders and priorities in a fast-paced manufacturing setting What s On Offer A stable, long-term opportunity within a respected manufacturing business £26,500 pa, 8-4.30 Mon-Thu & 8-2 Fri Exposure to production, quality, and engineering functions A supportive team environment with clear processes and standards Please send your CV for immediate consideration to (url removed) PS1
Freight Coordinator Felixstowe (Office-Based)Salary: Circa £30,000Monday - Friday, 08:45 - 17:15 Reed are delighted to be partnering with a growing and forward-thinking logistics business to recruit a Freight Coordinator for their Felixstowe operation. This is an excellent opportunity for a motivated graduate or someone early in their career looking to break into the freight and logistics sector. If you're ambitious, eager to learn, and looking for a long-term career path within international freight, this role offers the perfect starting point. The Opportunity Joining a supportive and expanding team, you'll gain hands-on exposure to all aspects of freight forwarding, working closely with experienced professionals who will provide full training and development. As part of your progression, you will also have the opportunity to complete the International Freight Forwarding Specialist Apprenticeship (Level 3) , making this an ideal role for someone looking to build a solid career foundation in the industry. Key Responsibilities Assisting with the coordination of import and export shipments Liaising with customers, carriers, and suppliers Supporting documentation processes and ensuring accuracy Tracking shipments and providing updates to clients Developing knowledge of international freight operations About You We are keen to hear from individuals who are: Based locally to Felixstowe or able to commute easily Educated to A-Level or degree level (or equivalent) Highly organised with strong attention to detail Confident communicators with a proactive approach Eager to learn and build a career in freight/logistics No prior freight experience is required - attitude and willingness to learn are key. What's in It for You? Starting salary of around £30,000 25 days holiday , plus: +2 days after 2 years' service +1 additional day per year thereafter (up to 30 days total) Structured training and development Funded Level 3 Apprenticeship in International Freight Forwarding Clear long-term career progression opportunities Stable, office-based working hours (no shifts) - WFH when you need to Next Steps If you're looking to kick-start your career in a thriving sector with real development opportunities, please apply today or contact Reed for a confidential discussion.
Jun 13, 2026
Full time
Freight Coordinator Felixstowe (Office-Based)Salary: Circa £30,000Monday - Friday, 08:45 - 17:15 Reed are delighted to be partnering with a growing and forward-thinking logistics business to recruit a Freight Coordinator for their Felixstowe operation. This is an excellent opportunity for a motivated graduate or someone early in their career looking to break into the freight and logistics sector. If you're ambitious, eager to learn, and looking for a long-term career path within international freight, this role offers the perfect starting point. The Opportunity Joining a supportive and expanding team, you'll gain hands-on exposure to all aspects of freight forwarding, working closely with experienced professionals who will provide full training and development. As part of your progression, you will also have the opportunity to complete the International Freight Forwarding Specialist Apprenticeship (Level 3) , making this an ideal role for someone looking to build a solid career foundation in the industry. Key Responsibilities Assisting with the coordination of import and export shipments Liaising with customers, carriers, and suppliers Supporting documentation processes and ensuring accuracy Tracking shipments and providing updates to clients Developing knowledge of international freight operations About You We are keen to hear from individuals who are: Based locally to Felixstowe or able to commute easily Educated to A-Level or degree level (or equivalent) Highly organised with strong attention to detail Confident communicators with a proactive approach Eager to learn and build a career in freight/logistics No prior freight experience is required - attitude and willingness to learn are key. What's in It for You? Starting salary of around £30,000 25 days holiday , plus: +2 days after 2 years' service +1 additional day per year thereafter (up to 30 days total) Structured training and development Funded Level 3 Apprenticeship in International Freight Forwarding Clear long-term career progression opportunities Stable, office-based working hours (no shifts) - WFH when you need to Next Steps If you're looking to kick-start your career in a thriving sector with real development opportunities, please apply today or contact Reed for a confidential discussion.
Freight Coordinator Location: Whiteley Salary: Up to 35,000 DOE Benefits: 28 Days Holiday, Pension Scheme, Free On-Site Parking, Career Development Opportunities I'm currently recruiting on behalf of a well-established international freight forwarding and logistics business for an experienced Freight Coordinator. This is an exciting opportunity to join a growing logistics provider that has built a strong reputation for delivering tailored freight solutions across Ocean, Air and Road Freight. With a customer-first approach, a supportive team environment, and continued investment in technology and operational capabilities, this business offers an excellent platform for long-term career development. The company works with a diverse portfolio of importers and exporters, providing end-to-end freight forwarding, customs support, warehousing, fulfilment and distribution solutions through an extensive global network. They pride themselves on offering the service levels of a specialist logistics provider while maintaining the reach and capabilities of a larger international operation. What's on Offer? Salary up to 35,000 depending on experience 28 days holiday Company pension scheme Free on-site parking Supportive and collaborative working environment Opportunity to work across all freight modes Exposure to international logistics and global supply chains Ongoing training and development Career progression opportunities within a growing business Join a company that values customer relationships, operational excellence and long-term employee development The Role As a Freight Coordinator, you will be responsible for managing shipments across Ocean, Air and Road Freight services, ensuring the smooth movement of cargo from origin through to final delivery. Key responsibilities include: Managing import and export shipments across multiple modes or transport Coordinating Ocean, Air and Road Freight movements Liaising with customers, overseas agents, carriers and suppliers Arranging bookings and monitoring shipment progress Handling freight documentation and customs-related processes Providing customers with shipment updates and resolving operational issues Managing deliveries and supplier relationships Ensuring compliance with import/export regulations and company procedures Maintaining accurate shipment records and operational files Delivering a high level of customer service throughout the shipment lifecycle About You The ideal candidate will have: Previous freight forwarding experience Experience handling both import and export shipments Knowledge of Ocean, Air and/or Road Freight operations Understanding of customs procedures and freight documentation Strong organisational and communication skills Excellent attention to detail Ability to manage multiple shipments and deadlines simultaneously Experience using freight forwarding systems A proactive and customer-focused approach This role would suit an Import Operator, Export Operator, Freight Forwarder, Multi modal Operator, Shipping Coordinator or Logistics Coordinator looking to join a stable and growing logistics business where they can further develop their career. For a confidential discussion and further details, apply today. WR Logistics are the recruitment partner for all vacancies in the logistics industry. We recruit in the UK & USA for permanent jobs. WR is acting as an Employment Agency in relation to this vacancy.
Jun 13, 2026
Full time
Freight Coordinator Location: Whiteley Salary: Up to 35,000 DOE Benefits: 28 Days Holiday, Pension Scheme, Free On-Site Parking, Career Development Opportunities I'm currently recruiting on behalf of a well-established international freight forwarding and logistics business for an experienced Freight Coordinator. This is an exciting opportunity to join a growing logistics provider that has built a strong reputation for delivering tailored freight solutions across Ocean, Air and Road Freight. With a customer-first approach, a supportive team environment, and continued investment in technology and operational capabilities, this business offers an excellent platform for long-term career development. The company works with a diverse portfolio of importers and exporters, providing end-to-end freight forwarding, customs support, warehousing, fulfilment and distribution solutions through an extensive global network. They pride themselves on offering the service levels of a specialist logistics provider while maintaining the reach and capabilities of a larger international operation. What's on Offer? Salary up to 35,000 depending on experience 28 days holiday Company pension scheme Free on-site parking Supportive and collaborative working environment Opportunity to work across all freight modes Exposure to international logistics and global supply chains Ongoing training and development Career progression opportunities within a growing business Join a company that values customer relationships, operational excellence and long-term employee development The Role As a Freight Coordinator, you will be responsible for managing shipments across Ocean, Air and Road Freight services, ensuring the smooth movement of cargo from origin through to final delivery. Key responsibilities include: Managing import and export shipments across multiple modes or transport Coordinating Ocean, Air and Road Freight movements Liaising with customers, overseas agents, carriers and suppliers Arranging bookings and monitoring shipment progress Handling freight documentation and customs-related processes Providing customers with shipment updates and resolving operational issues Managing deliveries and supplier relationships Ensuring compliance with import/export regulations and company procedures Maintaining accurate shipment records and operational files Delivering a high level of customer service throughout the shipment lifecycle About You The ideal candidate will have: Previous freight forwarding experience Experience handling both import and export shipments Knowledge of Ocean, Air and/or Road Freight operations Understanding of customs procedures and freight documentation Strong organisational and communication skills Excellent attention to detail Ability to manage multiple shipments and deadlines simultaneously Experience using freight forwarding systems A proactive and customer-focused approach This role would suit an Import Operator, Export Operator, Freight Forwarder, Multi modal Operator, Shipping Coordinator or Logistics Coordinator looking to join a stable and growing logistics business where they can further develop their career. For a confidential discussion and further details, apply today. WR Logistics are the recruitment partner for all vacancies in the logistics industry. We recruit in the UK & USA for permanent jobs. WR is acting as an Employment Agency in relation to this vacancy.
Join Our Team - Patient Services Coordinator Roles - Ulster Hospital , Dundonald Make a difference by supporting the delivery of efficient and effective patient care through vital administrative and clerical support. Salary - 12.75 per hour and paid on a weekly basis Key Responsibilities: Accurately input and extract patient information across electronic systems such as Epic, PAS, and Patient Centre to support seamless service delivery. Manage patient appointment and admission scheduling, prioritising clinical urgency and chronological order. Maintain compliance with the Integrated Elective Access Protocols (IEAP) and organisational performance targets. Scan and upload essential documents to electronic records to ensure up-to-date patient information. Produce reports and manage word processing tasks to support clinical and administrative teams. Assist Team Leads with patient information audits to uphold data accuracy. Why Work With Us? Become part of a dedicated NHS team, contributing directly to high-quality patient care and service excellence We offer a supportive environment where your skills will grow and your efforts are valued. Apply today to help us deliver outstanding patient experiences every day. Please send cv or hit the Apply button! Brook Street NMR is acting as an Employment Business in relation to this vacancy.
Jun 13, 2026
Full time
Join Our Team - Patient Services Coordinator Roles - Ulster Hospital , Dundonald Make a difference by supporting the delivery of efficient and effective patient care through vital administrative and clerical support. Salary - 12.75 per hour and paid on a weekly basis Key Responsibilities: Accurately input and extract patient information across electronic systems such as Epic, PAS, and Patient Centre to support seamless service delivery. Manage patient appointment and admission scheduling, prioritising clinical urgency and chronological order. Maintain compliance with the Integrated Elective Access Protocols (IEAP) and organisational performance targets. Scan and upload essential documents to electronic records to ensure up-to-date patient information. Produce reports and manage word processing tasks to support clinical and administrative teams. Assist Team Leads with patient information audits to uphold data accuracy. Why Work With Us? Become part of a dedicated NHS team, contributing directly to high-quality patient care and service excellence We offer a supportive environment where your skills will grow and your efforts are valued. Apply today to help us deliver outstanding patient experiences every day. Please send cv or hit the Apply button! Brook Street NMR is acting as an Employment Business in relation to this vacancy.
27,800 Starting, Permanent Position, Monday to Friday, Employee Wellness Programmes, Enhanced Pension We are currently recruiting for a Breakdown Coordinator to join a busy service operation based in Elland. This is a full-time permanent opportunity offering excellent long-term stability, strong employee benefits, and opportunities for progression within a growing business. The successful breakdown coordinator will support the coordination of maintenance and repair activities, ensuring customers receive a prompt and professional service while helping engineers operate efficiently in the field. What's on Offer for the Breakdown Coordinator Starting salary of 27,800p/a Monday to Friday working hours - no weekends Enhanced company pension contribution Employee wellbeing and wellness support programmes Ongoing training and career development Company sick pay scheme Free onsite parking Travel-related benefits Stable, permanent employment with progression opportunities Key Duties of the Breakdown Coordinator Receive and process customer breakdown and repair enquiries Schedule and dispatch Field Service Engineers based on customer requirements and engineer availability Monitor active jobs and provide customers with regular progress updates Maintain accurate records using internal systems and databases Work closely with the Service Manager and UK Service Supervisor to resolve operational issues Adjust engineer schedules and appointments in response to changing priorities Support the wider service department with additional administrative and coordination tasks when required What we're looking for in the breakdown coordinator Previous experience within a service coordination, scheduling, or breakdown support environment is advantageous Strong organisational skills with the ability to manage multiple priorities Excellent communication skills when dealing with customers and colleagues Confident liaising with both internal departments and external clients High attention to detail and accuracy when updating systems and records Previous experience as a breakdown coordinator or similar role If you would like to be considered for this Breakdown Coordinator opportunity, please apply today or contact Grace at E3 Recruitment for further details.
Jun 13, 2026
Full time
27,800 Starting, Permanent Position, Monday to Friday, Employee Wellness Programmes, Enhanced Pension We are currently recruiting for a Breakdown Coordinator to join a busy service operation based in Elland. This is a full-time permanent opportunity offering excellent long-term stability, strong employee benefits, and opportunities for progression within a growing business. The successful breakdown coordinator will support the coordination of maintenance and repair activities, ensuring customers receive a prompt and professional service while helping engineers operate efficiently in the field. What's on Offer for the Breakdown Coordinator Starting salary of 27,800p/a Monday to Friday working hours - no weekends Enhanced company pension contribution Employee wellbeing and wellness support programmes Ongoing training and career development Company sick pay scheme Free onsite parking Travel-related benefits Stable, permanent employment with progression opportunities Key Duties of the Breakdown Coordinator Receive and process customer breakdown and repair enquiries Schedule and dispatch Field Service Engineers based on customer requirements and engineer availability Monitor active jobs and provide customers with regular progress updates Maintain accurate records using internal systems and databases Work closely with the Service Manager and UK Service Supervisor to resolve operational issues Adjust engineer schedules and appointments in response to changing priorities Support the wider service department with additional administrative and coordination tasks when required What we're looking for in the breakdown coordinator Previous experience within a service coordination, scheduling, or breakdown support environment is advantageous Strong organisational skills with the ability to manage multiple priorities Excellent communication skills when dealing with customers and colleagues Confident liaising with both internal departments and external clients High attention to detail and accuracy when updating systems and records Previous experience as a breakdown coordinator or similar role If you would like to be considered for this Breakdown Coordinator opportunity, please apply today or contact Grace at E3 Recruitment for further details.
Helping others improve and turn their lives around - there's no better feeling. It's what we do for thousands of people at more than 150 sites across the UK. Be a part of it. We are looking for a Therapy Coordinator to join our team at Cygnet Appletree This role will be working a 42 hour per week contract (shift pattern over the 7 day week, 8am to 8pm following a shift pattern of 4 days one week and 3 days the next week). Cygnet Appletree, near Durham, is a mental health hospital for women that includes Pippin Ward, a specialist PICU service and Bramley Ward, an intensive support service for women with a personality disorder and complex mental health needs. Your Day-to-Day We are seeking an academically strong candidate to support and enhance the care of patients at the service by assisting the Occupational Therapist with; Encouraging patients to access and become involved in a variety of activities as well maintaining any pre-existing hobbies. Planning and implementing therapy programmes whilst ensuring appropriate materials are obtained Contributing ideas, facilitating events and activities in a safe manner We're looking for someone who has Experience and/or a passion for working in healthcare and with learning disabilities Some knowledge of Occupational Therapy A creative flair and the ability to work as part of a interdisciplinary team An awareness of recovery approaches and social inclusion (desirable) Why Cygnet? We'll offer you Starting pay £13.15 per/hour Company pension scheme A comprehensive employee assistance programme and discount centre e.g. NHS card Free meals Internal and external CPD opportunities Opportunities to become involved in research Clinical supervision from a Qualified Occupational Therapist Requirements Contracted hours: 40 hours a week UK Driving licence : desirable Please note: successful candidates will be required to undergo an enhanced DBS check. What next? If you care about making a difference - we want to talk to you. Click the button to apply
Jun 13, 2026
Full time
Helping others improve and turn their lives around - there's no better feeling. It's what we do for thousands of people at more than 150 sites across the UK. Be a part of it. We are looking for a Therapy Coordinator to join our team at Cygnet Appletree This role will be working a 42 hour per week contract (shift pattern over the 7 day week, 8am to 8pm following a shift pattern of 4 days one week and 3 days the next week). Cygnet Appletree, near Durham, is a mental health hospital for women that includes Pippin Ward, a specialist PICU service and Bramley Ward, an intensive support service for women with a personality disorder and complex mental health needs. Your Day-to-Day We are seeking an academically strong candidate to support and enhance the care of patients at the service by assisting the Occupational Therapist with; Encouraging patients to access and become involved in a variety of activities as well maintaining any pre-existing hobbies. Planning and implementing therapy programmes whilst ensuring appropriate materials are obtained Contributing ideas, facilitating events and activities in a safe manner We're looking for someone who has Experience and/or a passion for working in healthcare and with learning disabilities Some knowledge of Occupational Therapy A creative flair and the ability to work as part of a interdisciplinary team An awareness of recovery approaches and social inclusion (desirable) Why Cygnet? We'll offer you Starting pay £13.15 per/hour Company pension scheme A comprehensive employee assistance programme and discount centre e.g. NHS card Free meals Internal and external CPD opportunities Opportunities to become involved in research Clinical supervision from a Qualified Occupational Therapist Requirements Contracted hours: 40 hours a week UK Driving licence : desirable Please note: successful candidates will be required to undergo an enhanced DBS check. What next? If you care about making a difference - we want to talk to you. Click the button to apply
Education for Industry Group Part-Time: 0.4FTE, 2 Days - 14.8 hours per week Working Pattern: Saturdays plus one additional weekday, to be agreed with the successful candidate. Permanent LCBT Academy: 3-5 Fashion Street, London, E1 6PX and FRA Academy: Electra House - London, Moorgate EC2M 6SE About EFI Group EFI Group has a bold mission to transform lives, careers and industries through pioneering, industry-led education in fashion, beauty and apprenticeships. Our vision is to deliver exceptional learning experiences, driven by innovation, inclusion, employability, and excellence. About the role We are seeking a proactive and customer-focused IT Service Desk Coordinator to join the Education for Industry Group, supporting the London College of Beauty Therapy. Working closely with the IT Service Desk Manager, you will coordinate the day-to-day operation of the Service Desk, support and develop junior team members, and ensure IT support requests are resolved efficiently and effectively. This is an excellent opportunity for an experienced IT professional who enjoys problem-solving, team coordination, and delivering a first-class support service. You will work collaboratively across the EFI Group, helping to drive service improvements and enhance the user experience for staff and students. About you Qualifications: Relevant IT qualification or equivalent professional experience, with Level 2 qualifications (or equivalent) in English and Mathematics. ITIL Foundation, SDI Service Desk Analyst, or a Level 3 technical qualification are desirable. Experience: Demonstrable experience in a service desk or IT support role, including customer-facing support delivered in person, by telephone, and via email. Expertise: Working knowledge of ITIL standards, Windows 10 and 11, Active Directory, Azure administration, and Microsoft technologies including Microsoft 365, SharePoint, and Teams. Skills: Strong analytical, troubleshooting, organisational, and communication skills, with the ability to prioritise competing demands, manage multiple tasks, collaborate effectively with stakeholders, and contribute to service improvement initiatives. Values: Collaborative team player committed to delivering an excellent user experience. If you feel your skills and experience would fit well within our team and you meet many, but not all of our listed qualifications for this role, please apply or get in touch with our Recruitment Team to discuss further. Why The EFI? We foster a culture where our team members can lean on each other, recognise each other, and celebrate together! At EFI, we prioritise your growth and wellbeing with a range of fantastic benefits, including: Funded Professional Qualifications: Support for personal and professional development, including a personal growth allowance of £400 annually, paid for professional qualifications, LinkedIn Learning access and annual CPD. Generous and Flexible Leave Options: A range of enhanced leave options, including birthday and celebration leave. Market-Leading Family-Friendly Pay: Including six months of fully paid maternity, adoption, and shared parental leave. Monthly Wellbeing Allowance: Including a customisable monthly wellbeing allowance of £50, and funded counselling/CBT through Education Support Employee Assistant Programme. Pension: We offer a 5% employer pension contribution, supporting you in planning for your future. To explore the full range of our benefits, please click here . Salary: From £12,240 to £12,920 per annum 0.4FTE (pro rata £30,600 to £32,300 per annum 1FTE), subject to qualifications and experience. How to apply/Next Steps: Click 'Apply for this job' to submit your application. Closing Date: 8am on Tuesday 30th June 2026. Interviews/Recruitment Day: Week commencing 6th July, in-person at FRA Academy: Electra House, Moorgate, EC2M 6SE. More Information/Contact us: For more information about the EFI Group, visit our EFI , FRA , LCBT , EFI Awards , EFI Training websites and refer to the job description. Please contact for further information. The EFI is fully committed to safeguarding and promoting the welfare of young people and vulnerable adults. Candidates offered positions will be required to undergo thorough safeguarding background checks as a condition of the offer. Thank you for sharing our values and commitment to student safety.
Jun 13, 2026
Full time
Education for Industry Group Part-Time: 0.4FTE, 2 Days - 14.8 hours per week Working Pattern: Saturdays plus one additional weekday, to be agreed with the successful candidate. Permanent LCBT Academy: 3-5 Fashion Street, London, E1 6PX and FRA Academy: Electra House - London, Moorgate EC2M 6SE About EFI Group EFI Group has a bold mission to transform lives, careers and industries through pioneering, industry-led education in fashion, beauty and apprenticeships. Our vision is to deliver exceptional learning experiences, driven by innovation, inclusion, employability, and excellence. About the role We are seeking a proactive and customer-focused IT Service Desk Coordinator to join the Education for Industry Group, supporting the London College of Beauty Therapy. Working closely with the IT Service Desk Manager, you will coordinate the day-to-day operation of the Service Desk, support and develop junior team members, and ensure IT support requests are resolved efficiently and effectively. This is an excellent opportunity for an experienced IT professional who enjoys problem-solving, team coordination, and delivering a first-class support service. You will work collaboratively across the EFI Group, helping to drive service improvements and enhance the user experience for staff and students. About you Qualifications: Relevant IT qualification or equivalent professional experience, with Level 2 qualifications (or equivalent) in English and Mathematics. ITIL Foundation, SDI Service Desk Analyst, or a Level 3 technical qualification are desirable. Experience: Demonstrable experience in a service desk or IT support role, including customer-facing support delivered in person, by telephone, and via email. Expertise: Working knowledge of ITIL standards, Windows 10 and 11, Active Directory, Azure administration, and Microsoft technologies including Microsoft 365, SharePoint, and Teams. Skills: Strong analytical, troubleshooting, organisational, and communication skills, with the ability to prioritise competing demands, manage multiple tasks, collaborate effectively with stakeholders, and contribute to service improvement initiatives. Values: Collaborative team player committed to delivering an excellent user experience. If you feel your skills and experience would fit well within our team and you meet many, but not all of our listed qualifications for this role, please apply or get in touch with our Recruitment Team to discuss further. Why The EFI? We foster a culture where our team members can lean on each other, recognise each other, and celebrate together! At EFI, we prioritise your growth and wellbeing with a range of fantastic benefits, including: Funded Professional Qualifications: Support for personal and professional development, including a personal growth allowance of £400 annually, paid for professional qualifications, LinkedIn Learning access and annual CPD. Generous and Flexible Leave Options: A range of enhanced leave options, including birthday and celebration leave. Market-Leading Family-Friendly Pay: Including six months of fully paid maternity, adoption, and shared parental leave. Monthly Wellbeing Allowance: Including a customisable monthly wellbeing allowance of £50, and funded counselling/CBT through Education Support Employee Assistant Programme. Pension: We offer a 5% employer pension contribution, supporting you in planning for your future. To explore the full range of our benefits, please click here . Salary: From £12,240 to £12,920 per annum 0.4FTE (pro rata £30,600 to £32,300 per annum 1FTE), subject to qualifications and experience. How to apply/Next Steps: Click 'Apply for this job' to submit your application. Closing Date: 8am on Tuesday 30th June 2026. Interviews/Recruitment Day: Week commencing 6th July, in-person at FRA Academy: Electra House, Moorgate, EC2M 6SE. More Information/Contact us: For more information about the EFI Group, visit our EFI , FRA , LCBT , EFI Awards , EFI Training websites and refer to the job description. Please contact for further information. The EFI is fully committed to safeguarding and promoting the welfare of young people and vulnerable adults. Candidates offered positions will be required to undergo thorough safeguarding background checks as a condition of the offer. Thank you for sharing our values and commitment to student safety.
Scheduling Coordinator Location: Chatham, Kent Salary: 28,000 per annum Hours: Full-time, Monday to Friday Contract: Permanent ABOUT THE ROLE Are you a natural organiser who thrives on keeping things running smoothly? We are recruiting on behalf of a busy client based in Chatham for a proactive and detail-driven Scheduler/Planner to join their growing team. This is a varied and fast-paced role that will suit someone who is calm under pressure, highly organised, and confident communicating with both engineers and customers on a day-to-day basis. KEY RESPONSIBILITIES Liaise with customers and engineers to ensure smooth service delivery Respond to scheduling changes and emergency callouts promptly and efficiently Raise purchase orders in line with company procedures Produce engineer job sheets accurately and in a timely manner Process engineer timesheets for payroll and invoicing Maintain accurate records using internal systems and databases Support the wider team with general administration tasks as required WHAT WE ARE LOOKING FOR Previous experience in scheduling, coordination, or a similar administrative role Excellent communication and organisational skills Ability to work well under pressure and to tight deadlines Confident using computer systems and Microsoft Office High attention to detail, particularly when handling financial documents and timesheets How to Apply If you have the skills and experience outlined above and would like to be considered for this role, please apply now. A consultant from Huntress Recruitment will be in touch to discuss your application. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Jun 13, 2026
Full time
Scheduling Coordinator Location: Chatham, Kent Salary: 28,000 per annum Hours: Full-time, Monday to Friday Contract: Permanent ABOUT THE ROLE Are you a natural organiser who thrives on keeping things running smoothly? We are recruiting on behalf of a busy client based in Chatham for a proactive and detail-driven Scheduler/Planner to join their growing team. This is a varied and fast-paced role that will suit someone who is calm under pressure, highly organised, and confident communicating with both engineers and customers on a day-to-day basis. KEY RESPONSIBILITIES Liaise with customers and engineers to ensure smooth service delivery Respond to scheduling changes and emergency callouts promptly and efficiently Raise purchase orders in line with company procedures Produce engineer job sheets accurately and in a timely manner Process engineer timesheets for payroll and invoicing Maintain accurate records using internal systems and databases Support the wider team with general administration tasks as required WHAT WE ARE LOOKING FOR Previous experience in scheduling, coordination, or a similar administrative role Excellent communication and organisational skills Ability to work well under pressure and to tight deadlines Confident using computer systems and Microsoft Office High attention to detail, particularly when handling financial documents and timesheets How to Apply If you have the skills and experience outlined above and would like to be considered for this role, please apply now. A consultant from Huntress Recruitment will be in touch to discuss your application. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Customer Service Coordinator Telford office based (Apply online only) Monday - Friday Circa 27,000 plus benefits, If you would like to work for a company that is a Global, sustainable manufacturer, has a multi-cultural, family feel team of colleagues and can offer a modern, light and airy office environment, this is the role for you. Duties Raise & process customer purchase orders and order acknowledgements Raise packing lists for inward shipments Check purchase orders to ensure a match to production orders Receive and send shipping documents to clearing agents Raise customer invoices Track deliveries and shipments to update customers Deal with general customer enquiries and provide purchase order updates. Raise credit notes, debit notes and proforma invoices when needed. Provide Sales support based on incoming requests Essential criteria: Be highly proficient with MS Office and have very accurate data entry skills Be an excellent written and verbal communicator Be literate and numerate Have a positive attitude and strong work ethic This role is UK based and does NOT have sponsorship opportunity Our process is barrier free and we will ensure you are carefully considered for the role you have applied for. If you have not been successful for this role, please do apply to others or send your CV to (url removed) with a cover letter explaining what you are looking for and we will do our best to support your search for new employment. This role is being advertised by the Telford office of Ethero, where you will find access to both permanent and temporary employment across a wide range of job sectors covering the whole of Shropshire. We also have offices in Stoke and Burton. To find out more, go to (url removed)
Jun 13, 2026
Full time
Customer Service Coordinator Telford office based (Apply online only) Monday - Friday Circa 27,000 plus benefits, If you would like to work for a company that is a Global, sustainable manufacturer, has a multi-cultural, family feel team of colleagues and can offer a modern, light and airy office environment, this is the role for you. Duties Raise & process customer purchase orders and order acknowledgements Raise packing lists for inward shipments Check purchase orders to ensure a match to production orders Receive and send shipping documents to clearing agents Raise customer invoices Track deliveries and shipments to update customers Deal with general customer enquiries and provide purchase order updates. Raise credit notes, debit notes and proforma invoices when needed. Provide Sales support based on incoming requests Essential criteria: Be highly proficient with MS Office and have very accurate data entry skills Be an excellent written and verbal communicator Be literate and numerate Have a positive attitude and strong work ethic This role is UK based and does NOT have sponsorship opportunity Our process is barrier free and we will ensure you are carefully considered for the role you have applied for. If you have not been successful for this role, please do apply to others or send your CV to (url removed) with a cover letter explaining what you are looking for and we will do our best to support your search for new employment. This role is being advertised by the Telford office of Ethero, where you will find access to both permanent and temporary employment across a wide range of job sectors covering the whole of Shropshire. We also have offices in Stoke and Burton. To find out more, go to (url removed)
Job Title: Voids Coordinator Location: Loughton Overview We are currently recruiting for a highly organised and proactive Voids Coordinator to join a busy and fast-paced property team. This is an excellent opportunity for someone with strong coordination and administrative skills, alongside experience in housing, property management, or maintenance operations, to play a key role in minimising void periods and ensuring properties are turned around efficiently and ready for re-let. Key Responsibilities Coordinate the end-to-end voids process from property vacation through to re-let Liaise with contractors, surveyors, operatives, and internal departments to ensure void works are completed within agreed timescales Raise, schedule, and monitor works orders, ensuring deadlines and budgets are met Track progress of void properties and provide regular updates to relevant stakeholders Ensure properties are ready for marketing and handover in line with company standards Monitor contractor and supplier performance, escalating delays or issues where necessary Maintain accurate records relating to void works, costs, compliance, and turnaround times Produce reports on void performance, KPIs, and service delivery Support continuous improvement initiatives to reduce void loss and improve efficiency Ensure all works comply with health & safety regulations and company procedures Requirements Previous experience in a voids coordination, repairs, property, or maintenance role Strong organisational and coordination skills with the ability to manage multiple priorities simultaneously Excellent communication and stakeholder management skills Ability to work in a fast-paced environment and meet strict deadlines Good IT skills, including Microsoft Office and property management systems Proactive approach with strong attention to detail and problem-solving ability Desirable Experience within social housing, housing association, or residential property sectors Knowledge of repairs, maintenance, and voids processes What's on Offer Supportive and collaborative working environment Opportunity to develop within a growing property team This role would suit someone who thrives in a coordination-focused position and enjoys working in a dynamic environment where no two days are the same.
Jun 13, 2026
Full time
Job Title: Voids Coordinator Location: Loughton Overview We are currently recruiting for a highly organised and proactive Voids Coordinator to join a busy and fast-paced property team. This is an excellent opportunity for someone with strong coordination and administrative skills, alongside experience in housing, property management, or maintenance operations, to play a key role in minimising void periods and ensuring properties are turned around efficiently and ready for re-let. Key Responsibilities Coordinate the end-to-end voids process from property vacation through to re-let Liaise with contractors, surveyors, operatives, and internal departments to ensure void works are completed within agreed timescales Raise, schedule, and monitor works orders, ensuring deadlines and budgets are met Track progress of void properties and provide regular updates to relevant stakeholders Ensure properties are ready for marketing and handover in line with company standards Monitor contractor and supplier performance, escalating delays or issues where necessary Maintain accurate records relating to void works, costs, compliance, and turnaround times Produce reports on void performance, KPIs, and service delivery Support continuous improvement initiatives to reduce void loss and improve efficiency Ensure all works comply with health & safety regulations and company procedures Requirements Previous experience in a voids coordination, repairs, property, or maintenance role Strong organisational and coordination skills with the ability to manage multiple priorities simultaneously Excellent communication and stakeholder management skills Ability to work in a fast-paced environment and meet strict deadlines Good IT skills, including Microsoft Office and property management systems Proactive approach with strong attention to detail and problem-solving ability Desirable Experience within social housing, housing association, or residential property sectors Knowledge of repairs, maintenance, and voids processes What's on Offer Supportive and collaborative working environment Opportunity to develop within a growing property team This role would suit someone who thrives in a coordination-focused position and enjoys working in a dynamic environment where no two days are the same.
Support Coordinator We're looking for an innovative, passionate and professional individual with excellent communication and organisational skills to join the Life After Stroke Service based across Cornwall. This is an exciting opportunity to work with stroke survivors and their families to support them following a stroke click apply for full job details
Jun 13, 2026
Contractor
Support Coordinator We're looking for an innovative, passionate and professional individual with excellent communication and organisational skills to join the Life After Stroke Service based across Cornwall. This is an exciting opportunity to work with stroke survivors and their families to support them following a stroke click apply for full job details
RABI is the farmers charity. RABI supports farming people across England, Wales and NI with expert, one-to-one practical, financial and emotional help, all year round. From confidential advice and mental health support to direct financial assistance, their tailored services respond to the unique challenges of farming life click apply for full job details
Jun 13, 2026
Full time
RABI is the farmers charity. RABI supports farming people across England, Wales and NI with expert, one-to-one practical, financial and emotional help, all year round. From confidential advice and mental health support to direct financial assistance, their tailored services respond to the unique challenges of farming life click apply for full job details
Company Overview My client is an established provider of air conditioning installation, maintenance, and repair services, working across the London area. They are currently looking for a highly organised and professional Service Coordinator to join their operations team. Key Responsibilities Engineering Logistics: Managing and maintaining the daily schedules for a team of field engineers, ensuring optimal utilisation and adherence to service level agreements. Parts Procurement: Identifying, ordering, and tracking the delivery of spare parts required for maintenance and repair tasks to ensure parts availability for scheduled works. Quotation Management: Preparing and issuing technical quotes for remedial works and ad-hoc repairs, ensuring accuracy and alignment with current pricing structures. Client Liaison: Acting as the primary point of contact for client enquiries, managing job bookings, and providing regular updates on progress. Administration: Maintaining accurate job records within the company database, processing documentation, and supporting the wider office team. For this role they are looking for someone who holds previous experience as a service coordinator. Ideally, they are looking for someone who holds strong experience within the HVAC sector. If this role seems of any interest, please feel free to apply or contact Adam on the details attached.
Jun 13, 2026
Full time
Company Overview My client is an established provider of air conditioning installation, maintenance, and repair services, working across the London area. They are currently looking for a highly organised and professional Service Coordinator to join their operations team. Key Responsibilities Engineering Logistics: Managing and maintaining the daily schedules for a team of field engineers, ensuring optimal utilisation and adherence to service level agreements. Parts Procurement: Identifying, ordering, and tracking the delivery of spare parts required for maintenance and repair tasks to ensure parts availability for scheduled works. Quotation Management: Preparing and issuing technical quotes for remedial works and ad-hoc repairs, ensuring accuracy and alignment with current pricing structures. Client Liaison: Acting as the primary point of contact for client enquiries, managing job bookings, and providing regular updates on progress. Administration: Maintaining accurate job records within the company database, processing documentation, and supporting the wider office team. For this role they are looking for someone who holds previous experience as a service coordinator. Ideally, they are looking for someone who holds strong experience within the HVAC sector. If this role seems of any interest, please feel free to apply or contact Adam on the details attached.
Customer Support Coordinator Immediate start Up to 1 month temp Temp to perm The role Join a busy, fast-moving team supporting customer enquiries and keeping operations running smoothly behind the scenes. You'll manage incoming queries, open and track cases, and support complaint handling from log through to resolution. Alongside this, you'll coordinate repairs, bookings, and reimbursements, working closely with internal teams to keep everything on track. What we're looking for: Strong organisation and attention to detail Confident communication skills, especially when handling complaints Ability to manage multiple tasks in a fast-paced environment Great opportunity for someone who enjoys being busy, solving problems, and making things happen. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
Jun 13, 2026
Seasonal
Customer Support Coordinator Immediate start Up to 1 month temp Temp to perm The role Join a busy, fast-moving team supporting customer enquiries and keeping operations running smoothly behind the scenes. You'll manage incoming queries, open and track cases, and support complaint handling from log through to resolution. Alongside this, you'll coordinate repairs, bookings, and reimbursements, working closely with internal teams to keep everything on track. What we're looking for: Strong organisation and attention to detail Confident communication skills, especially when handling complaints Ability to manage multiple tasks in a fast-paced environment Great opportunity for someone who enjoys being busy, solving problems, and making things happen. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
Your new company We are working with a reputable organisation seeking to appoint a Customer Experience - Support Representative to join their growing team. This role plays a key part in delivering a high-quality customer journey, acting as a central point of contact and ensuring efficient coordination across service operations.The position offers the opportunity to work within a fast-paced environment, supporting both customers and internal teams to ensure seamless service delivery. Your new role As a Customer Services Cooridnator your role will involve Customer Engagement & Case Management. Act as the primary point of contact for customers across all stages of the service lifecycle. Understand customer needs and manage requirements throughout each stage. Take ownership of case management, ensuring queries are resolved efficiently. Build and maintain strong, long-term customer relationships. Coordinate service visits, including scheduling activities alongside field service teams. Manage service quotations, contracts, and order processing. Allocate and track job numbers, ensuring accurate records and completion updates. Process purchase requisitions and manage order workflows. Support invoicing processes and ensure accurate financial handling. Maintain stock and inventory levels for field-based engineers. Manage parts quotations and secure purchase orders post-service delivery. Support helpdesk operations including call handling and service coordination. Ensure efficient allocation and tracking of service activities. Escalate customer issues or complaints where necessary. Maintain accurate customer records and support account setup processes. Ensure adherence to internal quality management systems and procedures. Collaborate across departments to improve service delivery and customer experience. Contribute to KPI tracking and performance targets. What you'll need to succeed Proven experience in a customer-facing or customer support role. Ability to work effectively in a fast-paced, evolving environment. Strong verbal and written communication skills. Proficiency in Microsoft Office applications. Experience coordinating schedules, operations, or service delivery. Experience scheduling field-based service engineers. Familiarity with ERP or business systems (e.g., Sage or similar). What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jun 13, 2026
Full time
Your new company We are working with a reputable organisation seeking to appoint a Customer Experience - Support Representative to join their growing team. This role plays a key part in delivering a high-quality customer journey, acting as a central point of contact and ensuring efficient coordination across service operations.The position offers the opportunity to work within a fast-paced environment, supporting both customers and internal teams to ensure seamless service delivery. Your new role As a Customer Services Cooridnator your role will involve Customer Engagement & Case Management. Act as the primary point of contact for customers across all stages of the service lifecycle. Understand customer needs and manage requirements throughout each stage. Take ownership of case management, ensuring queries are resolved efficiently. Build and maintain strong, long-term customer relationships. Coordinate service visits, including scheduling activities alongside field service teams. Manage service quotations, contracts, and order processing. Allocate and track job numbers, ensuring accurate records and completion updates. Process purchase requisitions and manage order workflows. Support invoicing processes and ensure accurate financial handling. Maintain stock and inventory levels for field-based engineers. Manage parts quotations and secure purchase orders post-service delivery. Support helpdesk operations including call handling and service coordination. Ensure efficient allocation and tracking of service activities. Escalate customer issues or complaints where necessary. Maintain accurate customer records and support account setup processes. Ensure adherence to internal quality management systems and procedures. Collaborate across departments to improve service delivery and customer experience. Contribute to KPI tracking and performance targets. What you'll need to succeed Proven experience in a customer-facing or customer support role. Ability to work effectively in a fast-paced, evolving environment. Strong verbal and written communication skills. Proficiency in Microsoft Office applications. Experience coordinating schedules, operations, or service delivery. Experience scheduling field-based service engineers. Familiarity with ERP or business systems (e.g., Sage or similar). What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Service Coordinator Location : Stoke Salary : £26,890.50 per annum Job title: Service Coordinator A fulfilling and exciting opportunity available for a Service Coordinator to join our Association. The Service Coordinator will be based in our offices in Stoke click apply for full job details
Jun 13, 2026
Full time
Service Coordinator Location : Stoke Salary : £26,890.50 per annum Job title: Service Coordinator A fulfilling and exciting opportunity available for a Service Coordinator to join our Association. The Service Coordinator will be based in our offices in Stoke click apply for full job details
Joining our Adults' Multi Agency Safeguarding Hub (MASH) as a Case Worker, you'll handle telephone and online safeguarding referrals using your compassionate communication skills, surrounded by a supportive team of skilled practitioners. Our team receives all adult safeguarding referrals from across the county, and we work closely with our partner agencies, including the police and the health service, to give the best possible response when concerns are reported. In line with our Care Act (2014) duties, we're committed to Making Safeguarding Personal and ensuring access to advocacy services. Although we don't meet the people who use our service face-to-face, we're the front door to Adults' Health and Care for all safeguarding referrals, so the work we do can be fast-paced and challenging, but also incredibly rewarding. What you'll be doing: Triaging incoming telephone and online safeguarding referrals, completing Section 42 enquiries, and understanding when to escalate cases to the management team. Providing signposting where appropriate, directing individuals to the relevant team or partner agency. Preparing clear and concise reports. Achieving performance targets on the number of calls and online referrals you complete, as well as the quality of your responses. What we're looking for: Confident telephone communication skills, and the ability to 'type and talk'. Sound IT and record-keeping skills. Resilience and adaptability. Commitment to demonstrating the organisation's values and behaviours, showing compassion, empathy and respect. Awareness of the Care Act (2014), particularly Section 42, or willingness to research ahead of the interview. Why join us? Professional development: Continuous learning, mentoring and supportive supervision. Work-life balance: Enjoy a fulfilling career with a good balance between work and home life. Employee support: Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice. Competitive benefits package: Including generous annual leave entitlement, occupational sick pay, and access to the Local Government Pension Scheme. To learn more about this role, please review our Candidate Pack available on our website. Please click on the Apply button for details. Please note: We are unable to offer sponsorship for this role and therefore it is essential that you already have the right to work in the UK before applying. Other job titles you may be searching for: Social Worker, Welfare Worker, Community Worker, Casework Assistant, Case Manager, Care Manager, Social Work Assistant, Social Work Practitioner, Support Worker, Support Coordinator, Reviewing Officer.
Jun 13, 2026
Full time
Joining our Adults' Multi Agency Safeguarding Hub (MASH) as a Case Worker, you'll handle telephone and online safeguarding referrals using your compassionate communication skills, surrounded by a supportive team of skilled practitioners. Our team receives all adult safeguarding referrals from across the county, and we work closely with our partner agencies, including the police and the health service, to give the best possible response when concerns are reported. In line with our Care Act (2014) duties, we're committed to Making Safeguarding Personal and ensuring access to advocacy services. Although we don't meet the people who use our service face-to-face, we're the front door to Adults' Health and Care for all safeguarding referrals, so the work we do can be fast-paced and challenging, but also incredibly rewarding. What you'll be doing: Triaging incoming telephone and online safeguarding referrals, completing Section 42 enquiries, and understanding when to escalate cases to the management team. Providing signposting where appropriate, directing individuals to the relevant team or partner agency. Preparing clear and concise reports. Achieving performance targets on the number of calls and online referrals you complete, as well as the quality of your responses. What we're looking for: Confident telephone communication skills, and the ability to 'type and talk'. Sound IT and record-keeping skills. Resilience and adaptability. Commitment to demonstrating the organisation's values and behaviours, showing compassion, empathy and respect. Awareness of the Care Act (2014), particularly Section 42, or willingness to research ahead of the interview. Why join us? Professional development: Continuous learning, mentoring and supportive supervision. Work-life balance: Enjoy a fulfilling career with a good balance between work and home life. Employee support: Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice. Competitive benefits package: Including generous annual leave entitlement, occupational sick pay, and access to the Local Government Pension Scheme. To learn more about this role, please review our Candidate Pack available on our website. Please click on the Apply button for details. Please note: We are unable to offer sponsorship for this role and therefore it is essential that you already have the right to work in the UK before applying. Other job titles you may be searching for: Social Worker, Welfare Worker, Community Worker, Casework Assistant, Case Manager, Care Manager, Social Work Assistant, Social Work Practitioner, Support Worker, Support Coordinator, Reviewing Officer.
