Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Shared Service Centre team (SSC) provides essential support to a number of teams across our firm. As well as assisting on large-scale operations, beyond the capacity of a core specialist team, they provide the unparalleled expertise we need to keep moving forward. As part of this friendly department, you'll have the chance to work on exciting projects and develop your skillset. There's real opportunity, making it a great chance to use industry knowledge and experience to solve problems in your next career step, or it can be a place to learn if you're just starting out. If you want to work on important projects and explore your potential, we'll give you the friendly, supportive working environment to go far. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The firm is looking to recruit a Learning and Development Administrator to support BDO's Shared Service centre (SSC). This team is one of several Hubs within BDO's rapidly growing SSC. SSC team members work internally within the business providing support to the external facing members of BDO. To provide support for the overall PQ (Professional Qualifications) Group service delivery, to ensure the needs of internal customers and SLAs are met. To develop as a subject matter expert for L&D administration and represent industry best practice. Working closely with the Professional Qualifications and SSC L&D Team to manage central administration and enable the analysis of the learning offering. This role reports into the Learning and Development Team Leader. You'll be someone with: Experience of working with learning management systems Experience of working with external vendors and managing billing, invoicing and service level agreements Excellent IT / Excel skills Strong stakeholder engagement and experience of collaborative working in a Centre of Excellence Model preferable Experience of learning analytics and interpretation of data to produce meaningful reports and information Some stakeholder management skills demonstrating appropriate levels of gravitas and credibility At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
May 17, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Shared Service Centre team (SSC) provides essential support to a number of teams across our firm. As well as assisting on large-scale operations, beyond the capacity of a core specialist team, they provide the unparalleled expertise we need to keep moving forward. As part of this friendly department, you'll have the chance to work on exciting projects and develop your skillset. There's real opportunity, making it a great chance to use industry knowledge and experience to solve problems in your next career step, or it can be a place to learn if you're just starting out. If you want to work on important projects and explore your potential, we'll give you the friendly, supportive working environment to go far. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The firm is looking to recruit a Learning and Development Administrator to support BDO's Shared Service centre (SSC). This team is one of several Hubs within BDO's rapidly growing SSC. SSC team members work internally within the business providing support to the external facing members of BDO. To provide support for the overall PQ (Professional Qualifications) Group service delivery, to ensure the needs of internal customers and SLAs are met. To develop as a subject matter expert for L&D administration and represent industry best practice. Working closely with the Professional Qualifications and SSC L&D Team to manage central administration and enable the analysis of the learning offering. This role reports into the Learning and Development Team Leader. You'll be someone with: Experience of working with learning management systems Experience of working with external vendors and managing billing, invoicing and service level agreements Excellent IT / Excel skills Strong stakeholder engagement and experience of collaborative working in a Centre of Excellence Model preferable Experience of learning analytics and interpretation of data to produce meaningful reports and information Some stakeholder management skills demonstrating appropriate levels of gravitas and credibility At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Quality, Health, Safety and Environment Manager Lewes, East Sussex Circa 75,000 plus profit-related bonus and excellent benefits Are you experienced in leading quality functions within manufacturing environments and looking to make a strategic impact at senior level? Do you want to work for a growing business that values customer engagement, quality assurance, and operational excellence? We are supporting a family-owned UK manufacturing company to recruit a senior QHSE Manager to oversee quality and health & safety standards across the organization. This key role involves providing strategic leadership above the existing quality team, strengthening customer relationships, and driving continuous improvement projects. The role will be predominantly quality-focused (70-80%), with a supporting role in health & safety management supported by external experts. Responsibilities of the Quality, Health, Safety and Environment Manager will include: Lead, develop, and motivate a team of four quality professionals, fostering a collaborative and proactive culture Oversee manufacturing quality systems, ensuring compliance with current standards and preparing for future accreditation such as IATF Engage directly with customers and suppliers on quality matters, including audits and site visits Collaborate with operations to implement continuous improvement initiatives and support strategic quality targets Oversee health & safety activities, integrating in-house knowledge and working alongside external consultants where required The successful Quality, Health, Safety and Environment Manager will have: Significant senior quality leadership experience within a manufacturing environment, preferably electronics Strong understanding of complex manufacturing processes and quality standards, with exposure to IATF or similar frameworks Demonstrable experience engaging with customers and suppliers regarding quality issues People leadership experience with a collaborative, non-authoritarian style Knowledge of health & safety principles, ideally supported by IOSH/NEBOSH certification (or willing to obtain) This is an exciting opportunity to influence quality strategy in a growing, family-run manufacturing business. If you are a strategic thinker with a dedication to quality and continuous improvement, please contact us to discuss your application. This is a fantastic opportunity to join a leader in their field. For further details and to apply please contact Scott Whyte on or (phone number removed). Irwin and Colton are a specialist Health and Safety recruitment company, based in the South East of England we recruit across the UK. We recruit all roles in the health and safety industry from Health and Safety Manager, Health and Safety Director through to Health and Safety Advisor positions. Irwin and Colton Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website (url removed). Irwin and Colton is committed to diversity, equity and inclusion please let us know if we can do anything to make the process more accessible to you.
May 16, 2026
Full time
Quality, Health, Safety and Environment Manager Lewes, East Sussex Circa 75,000 plus profit-related bonus and excellent benefits Are you experienced in leading quality functions within manufacturing environments and looking to make a strategic impact at senior level? Do you want to work for a growing business that values customer engagement, quality assurance, and operational excellence? We are supporting a family-owned UK manufacturing company to recruit a senior QHSE Manager to oversee quality and health & safety standards across the organization. This key role involves providing strategic leadership above the existing quality team, strengthening customer relationships, and driving continuous improvement projects. The role will be predominantly quality-focused (70-80%), with a supporting role in health & safety management supported by external experts. Responsibilities of the Quality, Health, Safety and Environment Manager will include: Lead, develop, and motivate a team of four quality professionals, fostering a collaborative and proactive culture Oversee manufacturing quality systems, ensuring compliance with current standards and preparing for future accreditation such as IATF Engage directly with customers and suppliers on quality matters, including audits and site visits Collaborate with operations to implement continuous improvement initiatives and support strategic quality targets Oversee health & safety activities, integrating in-house knowledge and working alongside external consultants where required The successful Quality, Health, Safety and Environment Manager will have: Significant senior quality leadership experience within a manufacturing environment, preferably electronics Strong understanding of complex manufacturing processes and quality standards, with exposure to IATF or similar frameworks Demonstrable experience engaging with customers and suppliers regarding quality issues People leadership experience with a collaborative, non-authoritarian style Knowledge of health & safety principles, ideally supported by IOSH/NEBOSH certification (or willing to obtain) This is an exciting opportunity to influence quality strategy in a growing, family-run manufacturing business. If you are a strategic thinker with a dedication to quality and continuous improvement, please contact us to discuss your application. This is a fantastic opportunity to join a leader in their field. For further details and to apply please contact Scott Whyte on or (phone number removed). Irwin and Colton are a specialist Health and Safety recruitment company, based in the South East of England we recruit across the UK. We recruit all roles in the health and safety industry from Health and Safety Manager, Health and Safety Director through to Health and Safety Advisor positions. Irwin and Colton Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website (url removed). Irwin and Colton is committed to diversity, equity and inclusion please let us know if we can do anything to make the process more accessible to you.
Are you a seasoned SAP Basis Managed Services Consultant ready to take the next step in your consulting career? Join a global leader in SAP Managed Services and become part of a trusted team delivering technical excellence to some of the world s most recognisable brands. If you're looking for a role where your expertise is valued, your ideas make an impact, and your growth is supported - this is the perfect opportunity. Candidates must be able to work in the UK without restrictions The Role at a Glance: SAP Basis Managed Services Consultant Remote Home-based (UK) Up to £70,000 + Benefits Permanent Full Time Product / Service: Global authority in Enterprise SAP Consulting & Managed Services Values: Clients First, Foresight and Teamwork Who we are For over 17 years, we ve built a strong reputation in Managed Services and continue to grow thanks to our ongoing success and expanding client base. Our portfolio includes a diverse range of organisations - from global multinationals to well-known household brands - spanning multiple industries and countries. Our UK-wide network of consultants specialises in supporting all areas of SAP. We manage our customers solutions end-to-end - turning trust into lasting value. From analysing and optimising business processes, to delivering tailored SAP implementations, through to ongoing service and system maintenance - we ensure excellence at every stage. Collaboration is at the heart of what we do. We work closely with our internal teams, project delivery specialists, and customers to provide long-term support, innovation, and a shared vision for success. Role Overview As an SAP Senior Consultant specialising in Basis within Managed Services, you will play a critical role in delivering high-quality technical support across a variety of SAP landscapes. You ll work across on-premise environments, SAP RISE (Private Cloud Edition) and SAP BTP, ensuring systems remain stable, secure and high-performing. Alongside hands-on technical delivery, you ll act as a mentor and escalation point within the team, helping to drive continuous improvement and technical excellence. Key Responsibilities • Deliver expert SAP Basis support, managing complex incidents and ensuring resolution within SLAs while maintaining clear stakeholder communication. • Administer SAP ABAP and Java stacks across on-premise, hybrid and cloud environments, working with databases including HANA, SQL Server and Oracle. • Take ownership of system performance and stability through monitoring, patching, upgrades and refresh activities. • Support SAP RISE and BTP environments, including integrations, connectivity and cloud services. • Build strong customer relationships, acting as a trusted advisor on technical strategy, optimisation and risk. • Collaborate with SAP, internal teams and third parties to resolve issues and drive continuous improvement, while supporting and mentoring junior consultants. Your Experience • Proven SAP Technical Support and/or Field Consulting experience. • Experience across multiple industries and platforms. • Experience with SAP versions (S/4HANA, R/3, ECC, NetWeaver). • Experience supporting diverse SAP landscapes (ECC, PI/PO, BI, CRM, SCM, HR, Portals, HANA). • Experience with SAP RISE operations and/or SAP BTP administration. • Experience with ITSM systems. • Experience using Solution Manager and/or SAP Cloud ALM. • Experience with SAP Security and Authorisations. We are an equal opportunities employer. You must be eligible to work in the UK and prepared to undergo high level security clearance. If you re ready to bring your SAP Basis expertise to a collaborative, forward-thinking Managed Services environment, we d love to hear from you. Apply now and take the next step in your SAP career with a global leader in Managed Services. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
May 16, 2026
Full time
Are you a seasoned SAP Basis Managed Services Consultant ready to take the next step in your consulting career? Join a global leader in SAP Managed Services and become part of a trusted team delivering technical excellence to some of the world s most recognisable brands. If you're looking for a role where your expertise is valued, your ideas make an impact, and your growth is supported - this is the perfect opportunity. Candidates must be able to work in the UK without restrictions The Role at a Glance: SAP Basis Managed Services Consultant Remote Home-based (UK) Up to £70,000 + Benefits Permanent Full Time Product / Service: Global authority in Enterprise SAP Consulting & Managed Services Values: Clients First, Foresight and Teamwork Who we are For over 17 years, we ve built a strong reputation in Managed Services and continue to grow thanks to our ongoing success and expanding client base. Our portfolio includes a diverse range of organisations - from global multinationals to well-known household brands - spanning multiple industries and countries. Our UK-wide network of consultants specialises in supporting all areas of SAP. We manage our customers solutions end-to-end - turning trust into lasting value. From analysing and optimising business processes, to delivering tailored SAP implementations, through to ongoing service and system maintenance - we ensure excellence at every stage. Collaboration is at the heart of what we do. We work closely with our internal teams, project delivery specialists, and customers to provide long-term support, innovation, and a shared vision for success. Role Overview As an SAP Senior Consultant specialising in Basis within Managed Services, you will play a critical role in delivering high-quality technical support across a variety of SAP landscapes. You ll work across on-premise environments, SAP RISE (Private Cloud Edition) and SAP BTP, ensuring systems remain stable, secure and high-performing. Alongside hands-on technical delivery, you ll act as a mentor and escalation point within the team, helping to drive continuous improvement and technical excellence. Key Responsibilities • Deliver expert SAP Basis support, managing complex incidents and ensuring resolution within SLAs while maintaining clear stakeholder communication. • Administer SAP ABAP and Java stacks across on-premise, hybrid and cloud environments, working with databases including HANA, SQL Server and Oracle. • Take ownership of system performance and stability through monitoring, patching, upgrades and refresh activities. • Support SAP RISE and BTP environments, including integrations, connectivity and cloud services. • Build strong customer relationships, acting as a trusted advisor on technical strategy, optimisation and risk. • Collaborate with SAP, internal teams and third parties to resolve issues and drive continuous improvement, while supporting and mentoring junior consultants. Your Experience • Proven SAP Technical Support and/or Field Consulting experience. • Experience across multiple industries and platforms. • Experience with SAP versions (S/4HANA, R/3, ECC, NetWeaver). • Experience supporting diverse SAP landscapes (ECC, PI/PO, BI, CRM, SCM, HR, Portals, HANA). • Experience with SAP RISE operations and/or SAP BTP administration. • Experience with ITSM systems. • Experience using Solution Manager and/or SAP Cloud ALM. • Experience with SAP Security and Authorisations. We are an equal opportunities employer. You must be eligible to work in the UK and prepared to undergo high level security clearance. If you re ready to bring your SAP Basis expertise to a collaborative, forward-thinking Managed Services environment, we d love to hear from you. Apply now and take the next step in your SAP career with a global leader in Managed Services. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Regional HR Manager (North) opportunity available working for a leading retail organisation. Reporting directly to the Senior HR Manager (UK), the HR Manager will partner with the Brand Leaders/ Regional Coaches/Regional Managers and area/district teams to deliver impactful people strategies that drive performance, engagement, and cultural alignment with both brand specific and wider Company goals. The role will also support with brand led people initiatives as appropriate. The role is field based requiring regular travel (60-70%) across all relevant brand sites, predominantly across Leeds and Manchester and the North. The role and responsibilities: HR Leadership & Business Partnership • Provide customer-focused HR leadership and advice, acting as a trusted business partner to Brand Leaders, Regional Coaches and Operations Teams to support business strategy and brand-led people initiatives. • Build strong, credible relationships with site managers, area operational teams, and support office colleagues, influencing business direction through effective HR initiatives. • Maintain a consistent and structured presence across sites to ensure alignment between HR practices and operational needs. • Use people data and insights to identify key people initiatives and provides targeted support to assigned sites. People Strategy & Projects • Lead and deliver innovative and effective HR projects that support the business and brands goals while enhancing the employee experience. • Drive continuous improvement in HR delivery, identifying opportunities in areas such as apprenticeship development, onboarding efficiency, and process automation. • Assist in the creation, review, and improvement of HR policies and procedures. Talent Management & Workforce Planning • Own the recruitment process for designated sites. • Support managers in recruitment best practices, workforce planning, and bench planning to meet current and future business needs. • Coach and develop line managers to build leadership capability and confidence in managing people effectively. Employee Relations & Compliance • Provide expert guidance to managers on people matters, employment law, HR policies, and procedures to ensure values-led and legally compliant decision-making. • Oversee all Employee Relations (ER) matters including disciplinary and appeal hearings, employment tribunals, store closures, and TUPE processes. • Manage Employee Relations in line with outsourced HR advisory support service level agreement to ensure compliance, responsiveness, and alignment with company standards. • Sickness absence management • Conduct trend analysis on ER issues to identify root causes and recommend solutions for improvement. Performance, Engagement & Culture • Take ownership of the full employee lifecycle, including pay reviews and performance management, while continuously seeking process improvements. • Champion a positive workplace culture that fosters engagement, inclusion, and high performance. • Analyse and report on regional HR KPIs. This role offers a competitive salary package paying £45k-60k DOE plus company car or car allowance plus excellent additional Benefits.
May 16, 2026
Full time
Regional HR Manager (North) opportunity available working for a leading retail organisation. Reporting directly to the Senior HR Manager (UK), the HR Manager will partner with the Brand Leaders/ Regional Coaches/Regional Managers and area/district teams to deliver impactful people strategies that drive performance, engagement, and cultural alignment with both brand specific and wider Company goals. The role will also support with brand led people initiatives as appropriate. The role is field based requiring regular travel (60-70%) across all relevant brand sites, predominantly across Leeds and Manchester and the North. The role and responsibilities: HR Leadership & Business Partnership • Provide customer-focused HR leadership and advice, acting as a trusted business partner to Brand Leaders, Regional Coaches and Operations Teams to support business strategy and brand-led people initiatives. • Build strong, credible relationships with site managers, area operational teams, and support office colleagues, influencing business direction through effective HR initiatives. • Maintain a consistent and structured presence across sites to ensure alignment between HR practices and operational needs. • Use people data and insights to identify key people initiatives and provides targeted support to assigned sites. People Strategy & Projects • Lead and deliver innovative and effective HR projects that support the business and brands goals while enhancing the employee experience. • Drive continuous improvement in HR delivery, identifying opportunities in areas such as apprenticeship development, onboarding efficiency, and process automation. • Assist in the creation, review, and improvement of HR policies and procedures. Talent Management & Workforce Planning • Own the recruitment process for designated sites. • Support managers in recruitment best practices, workforce planning, and bench planning to meet current and future business needs. • Coach and develop line managers to build leadership capability and confidence in managing people effectively. Employee Relations & Compliance • Provide expert guidance to managers on people matters, employment law, HR policies, and procedures to ensure values-led and legally compliant decision-making. • Oversee all Employee Relations (ER) matters including disciplinary and appeal hearings, employment tribunals, store closures, and TUPE processes. • Manage Employee Relations in line with outsourced HR advisory support service level agreement to ensure compliance, responsiveness, and alignment with company standards. • Sickness absence management • Conduct trend analysis on ER issues to identify root causes and recommend solutions for improvement. Performance, Engagement & Culture • Take ownership of the full employee lifecycle, including pay reviews and performance management, while continuously seeking process improvements. • Champion a positive workplace culture that fosters engagement, inclusion, and high performance. • Analyse and report on regional HR KPIs. This role offers a competitive salary package paying £45k-60k DOE plus company car or car allowance plus excellent additional Benefits.
Are you an experienced HR leader who enjoys making things work better - for candidates, employees, and the business? We're looking for a strategically minded Advisory Services Manager with a strong background in HR operations and recruitment to lead a critical people service function during an exciting period of change and improvement. This role is ideal for someone who thrives on streamlining processes, improving systems, and building trusted relationships , while ensuring a seamless and high-quality employee experience from attraction through to exit. About the role In this role, you'll play a key part in shaping and delivering an efficient, customer-focused HR operation. You will: Lead the Staff Success Centre , ensuring high-quality first-line HR support, smooth onboarding and offboarding, contract administration, and operational casework. Oversee the recruitment coordination service , delivering an efficient, inclusive and professionally run experience for both candidates and hiring managers. Work closely with Payroll, Finance, Learning & Development , and senior stakeholders across the organisation to ensure joined-up, well-governed service delivery. Drive continuous improvement across HR operations - streamlining workflows, strengthening governance, reducing failure demand, and improving the employee journey. Contribute to wider People Services and organisation-wide projects , bringing operational insight and supporting effective change. Use data, MI and service metrics to track performance, identify root causes, and drive operational excellence. Partner with People Services Senior Leadership and Talent teams to shape the future recruitment and talent acquisition approach, embedding consistent and inclusive practices. About you You'll bring a strong mix of strategic thinking and operational credibility, with: Significant experience leading HR operations and/or recruitment in a large, complex organisation. The ability to translate operational challenges into clear improvement priorities . Excellent stakeholder management skills , with confidence working collaboratively across teams and functions. A genuine passion for service excellence, continuous improvement, and organisational agility . Confidence using HR systems, data and metrics to support insight-led decision making. Working pattern & flexibility This organisation is genuinely open-minded about flexible working. Full-time or part-time considered (4 or 3.5 days per week, with a preference for 4 if part-time). 37-hour working week : Monday-Thursday: 8:30-5:00 Friday: 8:30-4:30 Hybrid working with an expectation of around 3 days on site , with reasonable flexibility. Benefits 25 days' annual leave plus bank holidays 6.5 additional closure days (including Christmas and New Year) Defined benefit pension scheme (local authority style) Free on-site parking and good public transport links If you're looking for a role where you can make a real operational impact , improve how HR services are delivered, and work in a values-driven environment with a strong focus on people, this could be a fantastic next step.
May 16, 2026
Full time
Are you an experienced HR leader who enjoys making things work better - for candidates, employees, and the business? We're looking for a strategically minded Advisory Services Manager with a strong background in HR operations and recruitment to lead a critical people service function during an exciting period of change and improvement. This role is ideal for someone who thrives on streamlining processes, improving systems, and building trusted relationships , while ensuring a seamless and high-quality employee experience from attraction through to exit. About the role In this role, you'll play a key part in shaping and delivering an efficient, customer-focused HR operation. You will: Lead the Staff Success Centre , ensuring high-quality first-line HR support, smooth onboarding and offboarding, contract administration, and operational casework. Oversee the recruitment coordination service , delivering an efficient, inclusive and professionally run experience for both candidates and hiring managers. Work closely with Payroll, Finance, Learning & Development , and senior stakeholders across the organisation to ensure joined-up, well-governed service delivery. Drive continuous improvement across HR operations - streamlining workflows, strengthening governance, reducing failure demand, and improving the employee journey. Contribute to wider People Services and organisation-wide projects , bringing operational insight and supporting effective change. Use data, MI and service metrics to track performance, identify root causes, and drive operational excellence. Partner with People Services Senior Leadership and Talent teams to shape the future recruitment and talent acquisition approach, embedding consistent and inclusive practices. About you You'll bring a strong mix of strategic thinking and operational credibility, with: Significant experience leading HR operations and/or recruitment in a large, complex organisation. The ability to translate operational challenges into clear improvement priorities . Excellent stakeholder management skills , with confidence working collaboratively across teams and functions. A genuine passion for service excellence, continuous improvement, and organisational agility . Confidence using HR systems, data and metrics to support insight-led decision making. Working pattern & flexibility This organisation is genuinely open-minded about flexible working. Full-time or part-time considered (4 or 3.5 days per week, with a preference for 4 if part-time). 37-hour working week : Monday-Thursday: 8:30-5:00 Friday: 8:30-4:30 Hybrid working with an expectation of around 3 days on site , with reasonable flexibility. Benefits 25 days' annual leave plus bank holidays 6.5 additional closure days (including Christmas and New Year) Defined benefit pension scheme (local authority style) Free on-site parking and good public transport links If you're looking for a role where you can make a real operational impact , improve how HR services are delivered, and work in a values-driven environment with a strong focus on people, this could be a fantastic next step.
Artis Executive is supporting a great organisation with a fantastic opportunity for an experienced senior HR leader to join a high profile organisation undergoing significant transformation. This is a 12 month FTC, based in London but with 1 day per week in the office, the rest remote. There is flexibility with location, possibly Bristol too. We are looking for a Head of People Partnering to lead a team of 7 People Partners while partnering directly with senior executive stakeholders across Operations, Commercial and Technology. This is a highly visible leadership role, supporting C-suite stakeholders and helping to shape organisational design, leadership capability, engagement and overall business performance. This role would suit someone who thrives in fast paced environments, is comfortable working in ambiguity, and can quickly bring structure, energy and credibility to an evolving People function. The Role: Lead and develop a team of 7 People Partners Partner closely with senior stakeholders across COO, CCO and CTO functions Drive organisational design, workforce planning and succession planning Support leadership teams through transformation and change Strengthen and mature the People Partnering function Improve collaboration across Reward, Talent, ER and wider specialist teams Bring fresh thinking, pace and strong leadership to a busy and evolving environment Build trusted relationships and act as a genuine strategic advisor About You: A proven senior HR Business Partner or Head of People Partnering Experienced in supporting senior executive stakeholders A strong people leader with experience developing HRBP teams Commercially minded with strong organisational design capability Comfortable operating in ambiguity and fast-moving environments A natural collaborator with strong influencing skills A motivator who can energise teams and create momentum Someone who leads with both pace and empathy This is an exceptional opportunity for someone looking to step into a senior leadership role with real influence, executive exposure and the chance to shape both the People function and wider business performance. Immediate availability or short notice period preferred. Artis Recruitment provide specialist recruitment services within HR, Finance, IT, Procurement, Marketing, Customer Contact and Executive Search. By applying to this position, you acknowledge that you have read and accept our Privacy Policy: (url removed)
May 16, 2026
Contractor
Artis Executive is supporting a great organisation with a fantastic opportunity for an experienced senior HR leader to join a high profile organisation undergoing significant transformation. This is a 12 month FTC, based in London but with 1 day per week in the office, the rest remote. There is flexibility with location, possibly Bristol too. We are looking for a Head of People Partnering to lead a team of 7 People Partners while partnering directly with senior executive stakeholders across Operations, Commercial and Technology. This is a highly visible leadership role, supporting C-suite stakeholders and helping to shape organisational design, leadership capability, engagement and overall business performance. This role would suit someone who thrives in fast paced environments, is comfortable working in ambiguity, and can quickly bring structure, energy and credibility to an evolving People function. The Role: Lead and develop a team of 7 People Partners Partner closely with senior stakeholders across COO, CCO and CTO functions Drive organisational design, workforce planning and succession planning Support leadership teams through transformation and change Strengthen and mature the People Partnering function Improve collaboration across Reward, Talent, ER and wider specialist teams Bring fresh thinking, pace and strong leadership to a busy and evolving environment Build trusted relationships and act as a genuine strategic advisor About You: A proven senior HR Business Partner or Head of People Partnering Experienced in supporting senior executive stakeholders A strong people leader with experience developing HRBP teams Commercially minded with strong organisational design capability Comfortable operating in ambiguity and fast-moving environments A natural collaborator with strong influencing skills A motivator who can energise teams and create momentum Someone who leads with both pace and empathy This is an exceptional opportunity for someone looking to step into a senior leadership role with real influence, executive exposure and the chance to shape both the People function and wider business performance. Immediate availability or short notice period preferred. Artis Recruitment provide specialist recruitment services within HR, Finance, IT, Procurement, Marketing, Customer Contact and Executive Search. By applying to this position, you acknowledge that you have read and accept our Privacy Policy: (url removed)
Global Technology Solutions Ltd
Reading, Berkshire
ITSM Sales Executive Location: ReadingSalary: £40,000 + Double OTE (Uncapped Commission) We are seeking a high-performing ITSM Sales Executive with a proven track record in IT Service Management solution sales. This is an exciting opportunity to join a global organisation at the forefront of ITSM, playing a key role in driving growth and expanding market presence. This hybrid role combines new business development with account management. You will be responsible for generating new opportunities, building a strong pipeline, and growing existing client relationships by understanding their challenges and positioning solutions as a critical extension of their IT operations. Key Responsibilities New Business Development: Drive new client acquisition through outbound prospecting, targeted campaigns, networking, and partner engagement Identify and engage key decision-makers across IT, Operations, and Service Management Build, manage, and maintain a qualified sales pipeline Own the full sales cycle from initial engagement through to close and handover Account Management: Develop and expand existing customer relationships, identifying upsell and cross-sell opportunities Act as a trusted advisor, supporting clients on their ITSM improvement journey Conduct regular account reviews to ensure long-term success and satisfaction Collaborate with internal delivery teams to ensure successful project execution and uncover further growth opportunities Additional Responsibilities: Forecast against sales targets and provide regular progress updates Maintain accurate and up-to-date CRM records Leverage market and competitor insights to strengthen value proposition Build strong relationships with senior stakeholders, including C-level executives Skills & Experience Required Proven success in ITSM solution sales Minimum of 3 years' B2B sales experience Strong track record in both new business acquisition and account development Excellent negotiation, communication, and commercial skills Confidence engaging with senior stakeholders and decision-makers Self-motivated, results-driven, and highly accountable Knowledge of ITSM frameworks such as ITIL or SIAM Degree educated (business/management preferred) or equivalent experience This is a fantastic opportunity for a driven sales professional looking to maximise earnings through an uncapped commission structure while making a real impact in a growing organisation. Apply now to take the next step in your career.
May 16, 2026
Full time
ITSM Sales Executive Location: ReadingSalary: £40,000 + Double OTE (Uncapped Commission) We are seeking a high-performing ITSM Sales Executive with a proven track record in IT Service Management solution sales. This is an exciting opportunity to join a global organisation at the forefront of ITSM, playing a key role in driving growth and expanding market presence. This hybrid role combines new business development with account management. You will be responsible for generating new opportunities, building a strong pipeline, and growing existing client relationships by understanding their challenges and positioning solutions as a critical extension of their IT operations. Key Responsibilities New Business Development: Drive new client acquisition through outbound prospecting, targeted campaigns, networking, and partner engagement Identify and engage key decision-makers across IT, Operations, and Service Management Build, manage, and maintain a qualified sales pipeline Own the full sales cycle from initial engagement through to close and handover Account Management: Develop and expand existing customer relationships, identifying upsell and cross-sell opportunities Act as a trusted advisor, supporting clients on their ITSM improvement journey Conduct regular account reviews to ensure long-term success and satisfaction Collaborate with internal delivery teams to ensure successful project execution and uncover further growth opportunities Additional Responsibilities: Forecast against sales targets and provide regular progress updates Maintain accurate and up-to-date CRM records Leverage market and competitor insights to strengthen value proposition Build strong relationships with senior stakeholders, including C-level executives Skills & Experience Required Proven success in ITSM solution sales Minimum of 3 years' B2B sales experience Strong track record in both new business acquisition and account development Excellent negotiation, communication, and commercial skills Confidence engaging with senior stakeholders and decision-makers Self-motivated, results-driven, and highly accountable Knowledge of ITSM frameworks such as ITIL or SIAM Degree educated (business/management preferred) or equivalent experience This is a fantastic opportunity for a driven sales professional looking to maximise earnings through an uncapped commission structure while making a real impact in a growing organisation. Apply now to take the next step in your career.
Are you a passionate complaints handler with a knack for delivering exceptional customer service? Do you thrive in fast-paced environments and have a keen eye for detail? If so, we want to hear from you! Our client is seeking a dynamic Customer Care Handler to join their team! Position: Customer Care Handler Contract Type: Permanent Annual Salary: 30,300 Working Pattern: Full Time Role Overview: As the Customer Care Handler, you will be a cornerstone of the organisation's customer service operation. You will oversee the Customer Outcome Team's daily administration, focusing on two pivotal areas: complaint handling and supporting regulatory requirements. Your analytical skills will play a crucial role in ensuring customer satisfaction and compliance. Key Responsibilities: Complaint Handling: Assess, evaluate, and investigate all complaints in line with departmental KPIs. Root Cause Analysis: Identify and analyse complaints from various sources, including Trust Pilot and social media. Operational Support: Implement and improve departmental processes based on analysis and forecasting. Training & Development: Identify staff training needs, develop training materials, and conduct refresher training sessions. Customer Engagement: Conduct regular assessments of customer interactions to ensure compliance with Treating Customers Fairly (TCF) principles. Collaboration: Work closely with internal departments and senior management to provide updates on team activities and development projects. Reporting: Submit KPI reports and maintain a root-cause analysis register. What We're Looking For: Experience: Proven experience in customer service operations, complaints handling desirable but not essential Skills: Strong analytical skills, exceptional attention to detail, and a talent for training and observation. Interpersonal Skills: Ability to build rapport quickly with clients and colleagues, demonstrating empathy and understanding. Motivation: A proactive approach to setting and achieving personal and departmental goals. Why Join Us? Be part of a forward-thinking organisation with a strong reputation in the industry. Enjoy a supportive work environment where your contributions are valued. Take the next step in your career with a role that offers both challenges and opportunities for growth Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 16, 2026
Full time
Are you a passionate complaints handler with a knack for delivering exceptional customer service? Do you thrive in fast-paced environments and have a keen eye for detail? If so, we want to hear from you! Our client is seeking a dynamic Customer Care Handler to join their team! Position: Customer Care Handler Contract Type: Permanent Annual Salary: 30,300 Working Pattern: Full Time Role Overview: As the Customer Care Handler, you will be a cornerstone of the organisation's customer service operation. You will oversee the Customer Outcome Team's daily administration, focusing on two pivotal areas: complaint handling and supporting regulatory requirements. Your analytical skills will play a crucial role in ensuring customer satisfaction and compliance. Key Responsibilities: Complaint Handling: Assess, evaluate, and investigate all complaints in line with departmental KPIs. Root Cause Analysis: Identify and analyse complaints from various sources, including Trust Pilot and social media. Operational Support: Implement and improve departmental processes based on analysis and forecasting. Training & Development: Identify staff training needs, develop training materials, and conduct refresher training sessions. Customer Engagement: Conduct regular assessments of customer interactions to ensure compliance with Treating Customers Fairly (TCF) principles. Collaboration: Work closely with internal departments and senior management to provide updates on team activities and development projects. Reporting: Submit KPI reports and maintain a root-cause analysis register. What We're Looking For: Experience: Proven experience in customer service operations, complaints handling desirable but not essential Skills: Strong analytical skills, exceptional attention to detail, and a talent for training and observation. Interpersonal Skills: Ability to build rapport quickly with clients and colleagues, demonstrating empathy and understanding. Motivation: A proactive approach to setting and achieving personal and departmental goals. Why Join Us? Be part of a forward-thinking organisation with a strong reputation in the industry. Enjoy a supportive work environment where your contributions are valued. Take the next step in your career with a role that offers both challenges and opportunities for growth Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Our Shared Service Centre team (SSC) provides essential support to a number of teams across our firm. As well as assisting on large-scale operations, beyond the capacity of a core specialist team, they provide the unparalleled expertise we need to keep moving forward. As part of this friendly department, you'll have the chance to work on exciting projects and develop your skillset. There's real opportunity, making it a great chance to use industry knowledge and experience to solve problems in your next career step, or it can be a place to learn if you're just starting out. If you want to work on important projects and explore your potential, we'll give you the friendly, supportive working environment to go far. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Role overview: The firm is looking to recruit an SDD/EDD Associate who will join the Standard Due Diligence (SDD) and Enhanced Due Diligence (EDD) teams within BDO's Shared Service Centre (SSC) Internal Compliance Area, based in Liverpool City Centre. This will be a challenging and rewarding role where you will be involved in the administration of the firm's Know Your Customer (KYC) and Anti-Money Laundering (AML) requirements, and on-line management systems (Including CTO2) alongside the management of up to 8 direct reports. You'll be someone with: Knowledge and experience of the Anti -Money Laundering Regulations and KYC processes. IT skills - strong working knowledge of MS Office including Access, Outlook, Powerpoint , Internet research. Well presented with a professional level of communication - both verbal and written. Good time management, organisation skills and the ability to prioritise. Ability to use own initiative and take a flexible approach. Good telephone manner. Preferential skills include: Experience in managing 2-8 direct reports, or equivalent experience. During your time at BDO, you'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
May 16, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Our Shared Service Centre team (SSC) provides essential support to a number of teams across our firm. As well as assisting on large-scale operations, beyond the capacity of a core specialist team, they provide the unparalleled expertise we need to keep moving forward. As part of this friendly department, you'll have the chance to work on exciting projects and develop your skillset. There's real opportunity, making it a great chance to use industry knowledge and experience to solve problems in your next career step, or it can be a place to learn if you're just starting out. If you want to work on important projects and explore your potential, we'll give you the friendly, supportive working environment to go far. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Role overview: The firm is looking to recruit an SDD/EDD Associate who will join the Standard Due Diligence (SDD) and Enhanced Due Diligence (EDD) teams within BDO's Shared Service Centre (SSC) Internal Compliance Area, based in Liverpool City Centre. This will be a challenging and rewarding role where you will be involved in the administration of the firm's Know Your Customer (KYC) and Anti-Money Laundering (AML) requirements, and on-line management systems (Including CTO2) alongside the management of up to 8 direct reports. You'll be someone with: Knowledge and experience of the Anti -Money Laundering Regulations and KYC processes. IT skills - strong working knowledge of MS Office including Access, Outlook, Powerpoint , Internet research. Well presented with a professional level of communication - both verbal and written. Good time management, organisation skills and the ability to prioritise. Ability to use own initiative and take a flexible approach. Good telephone manner. Preferential skills include: Experience in managing 2-8 direct reports, or equivalent experience. During your time at BDO, you'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Head of AI & Automation Hybrid: 1-2 days per week in the office (North West) Permanent Paying up to 100k + bonus + bens Experis are partnering with a large, well-established organisation as they continue to accelerate their digital and operational transformation agenda. We are supporting them in the search for an experienced AI and Automation Lead to own and deliver a multi-year strategy focused on leveraging artificial intelligence and automation across their operations. This is a high-impact leadership role, responsible for shaping AI adoption across support centre and knowledge worker environments, with a focus on improving productivity, reducing cost, and enhancing customer experience. What You'll Be Doing Defining and owning the organisation's AI and automation strategy, aligned to wider digital transformation goals Identifying, prioritising, and delivering high-value AI use cases across operations and support functions Leading the end-to-end delivery of AI solutions from proof of concept through to production Building, scaling, and developing a small in-house AI engineering capability Driving adoption of AI solutions (e.g. chatbots, intelligent document processing, workflow automation, predictive analytics) into day-to-day business processes Acting as a trusted advisor to senior stakeholders, translating AI opportunities into tangible business outcomes Managing third-party vendors and delivery partners, ensuring quality, value, and alignment to outcomes Establishing AI governance frameworks, covering data ethics, model performance, and responsible AI usage Defining and tracking ROI and success metrics across AI initiatives Leading training and change initiatives to embed AI across the workforce Experience Required Proven experience leading AI, machine learning, or intelligent automation initiatives in a mid-to-large organisation Strong hands-on knowledge of generative AI (LLMs, RAG architectures) and/or agentic AI frameworks Experience building or scaling AI / data science teams Track record of delivering AI solutions into production environments, not just proof of concept Experience working with cloud platforms (Azure, AWS or GCP) Exposure to vendor-led delivery models and partner ecosystems Strong understanding of data governance, AI ethics, and responsible AI principles Experience in customer operations / contact centre environments would be highly advantageous Excellent stakeholder management skills, with the ability to influence at senior level and communicate complex ideas clearly If you'd like to learn more, please contact Jacob Ferdinand at
May 16, 2026
Full time
Head of AI & Automation Hybrid: 1-2 days per week in the office (North West) Permanent Paying up to 100k + bonus + bens Experis are partnering with a large, well-established organisation as they continue to accelerate their digital and operational transformation agenda. We are supporting them in the search for an experienced AI and Automation Lead to own and deliver a multi-year strategy focused on leveraging artificial intelligence and automation across their operations. This is a high-impact leadership role, responsible for shaping AI adoption across support centre and knowledge worker environments, with a focus on improving productivity, reducing cost, and enhancing customer experience. What You'll Be Doing Defining and owning the organisation's AI and automation strategy, aligned to wider digital transformation goals Identifying, prioritising, and delivering high-value AI use cases across operations and support functions Leading the end-to-end delivery of AI solutions from proof of concept through to production Building, scaling, and developing a small in-house AI engineering capability Driving adoption of AI solutions (e.g. chatbots, intelligent document processing, workflow automation, predictive analytics) into day-to-day business processes Acting as a trusted advisor to senior stakeholders, translating AI opportunities into tangible business outcomes Managing third-party vendors and delivery partners, ensuring quality, value, and alignment to outcomes Establishing AI governance frameworks, covering data ethics, model performance, and responsible AI usage Defining and tracking ROI and success metrics across AI initiatives Leading training and change initiatives to embed AI across the workforce Experience Required Proven experience leading AI, machine learning, or intelligent automation initiatives in a mid-to-large organisation Strong hands-on knowledge of generative AI (LLMs, RAG architectures) and/or agentic AI frameworks Experience building or scaling AI / data science teams Track record of delivering AI solutions into production environments, not just proof of concept Experience working with cloud platforms (Azure, AWS or GCP) Exposure to vendor-led delivery models and partner ecosystems Strong understanding of data governance, AI ethics, and responsible AI principles Experience in customer operations / contact centre environments would be highly advantageous Excellent stakeholder management skills, with the ability to influence at senior level and communicate complex ideas clearly If you'd like to learn more, please contact Jacob Ferdinand at
Requisition ID: FEQ427R217 Sr. Solutions Architect (Lakewatch - EMEA) The Solutions Architect (Lakewatch) team executes on Databricks' strategic Product Operating Model that provides enhanced focus on earlier stage, highly prioritized product lines in order to establish product market fit, and set the course for rapid revenue growth. They are part of a global go to market team mandate, though individually will cover a specific, local region. Clients may span across one or more business units and verticals. By working in partnership with direct account teams, they will jointly engage clients, foster the necessary relationships, position in-depth the specific product line, so as to provide compelling reasons for clients to adopt and grow the usage of the given product. They understand the appropriate approach, the guardrails, and the steps needed to successfully adopt the product line, as clients deliver on their business objectives. The Solutions Architect (Lakewatch) is paired with an Account Executive aligned to the product line with specific targets accordingly. Together, they will devise and implement a strategy across their assigned set of accounts, develop presentations, demos and other assets and deliver them such that customers make an informed decision as they decide to adopt the product line in a meaningful way. The Lakewatch product line requires the following core technical competencies: 5+ years of cybersecurity engineering, security operations (SecOps), or security architecture expertise, with a proven track record of designing and delivering customer facing security solutions (of which 3+ years are in a customer facing, pre sales or consulting role). Experience with design and implementation of data and AI applications in cybersecurity, including anomaly detection, behavioral analytics, and agentic AI workflows for triage and investigation. Deep familiarity with SIEM platforms (Splunk, Microsoft Sentinel, QRadar, or similar), including deployment, tuning, detection engineering, and migration strategies. Familiarity with SOAR platforms is also desirable. Strong understanding of the security telemetry landscape: endpoint (EDR/XDR), network (firewall, DNS, proxy), identity (Okta, Entra ID), cloud (AWS CloudTrail, Azure Activity Log, GCP Audit), and SaaS application logs. Familiarity with standards such as OCSF. Experience with "detection as code" workflows, including rule authoring in SQL or YAML, CI/CD integration for detection pipelines, and MITRE ATT&CK framework mapping. Credibility in influencing security analytics products with the market insight needed to shape and prioritize roadmap capabilities. The impact you will have Provide technical leadership to guide strategic customers to successful implementations on big data projects, ranging from architectural design to data engineering to model deployment. Collaborate with GTM leadership and account teams to design and execute high impact engagement strategies across your territory, driving Lakewatch adoption from initial data offload through full SIEM augmentation or replacement. As a trusted advisor, serve as an expert Solutions Architect building technical credibility with CISOs, security architects, SOC leadership, and security analysts to drive product adoption and vision. Enable clients at scale through workshops, POC execution, and developing customer facing collateral that increases technical knowledge and demonstrates the value of an open agentic SIEM architecture. Influence product roadmap by translating field derived, data driven insights into strategic recommendations for Product and Engineering teams. Handle the most complex technical challenges in this product line by acting as the tier 3 escalation point for the field, ensuring customer success in mission critical security environments. Establish and refine the sales qualification and POC intake process, ensuring well scoped engagements that maximize customer success and minimize friction for R&D. Competencies & Responsibilities 5+ years in a customer facing, pre sales or consulting role influencing technical executives, driving high level security strategy and product adoption. Experience with design and implementation of data and AI applications in cybersecurity, including anomaly detection, behavioral analytics, and agentic AI workflows for triage and investigation. Proficient in programming, debugging, and problem solving using SQL and Python and with AI tools. Experience collaborating with Global System Integrators (GSIs) and third party consulting organizations to drive customer outcomes in cybersecurity. Hands on experience building solutions within major public cloud environments (AWS, Azure, or GCP), with an understanding of cloud native security logging and monitoring. Deep experience in security operations, with broad familiarity across one or more of the following: data engineering, data warehousing, AI/ML for security, data governance, and streaming. Undergraduate degree (or higher) in a technical field such as Computer Science, Cybersecurity, Applied Mathematics, Engineering or similar. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio economic status, veteran status, and other protected characteristics. Compliance If access to export controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
May 16, 2026
Full time
Requisition ID: FEQ427R217 Sr. Solutions Architect (Lakewatch - EMEA) The Solutions Architect (Lakewatch) team executes on Databricks' strategic Product Operating Model that provides enhanced focus on earlier stage, highly prioritized product lines in order to establish product market fit, and set the course for rapid revenue growth. They are part of a global go to market team mandate, though individually will cover a specific, local region. Clients may span across one or more business units and verticals. By working in partnership with direct account teams, they will jointly engage clients, foster the necessary relationships, position in-depth the specific product line, so as to provide compelling reasons for clients to adopt and grow the usage of the given product. They understand the appropriate approach, the guardrails, and the steps needed to successfully adopt the product line, as clients deliver on their business objectives. The Solutions Architect (Lakewatch) is paired with an Account Executive aligned to the product line with specific targets accordingly. Together, they will devise and implement a strategy across their assigned set of accounts, develop presentations, demos and other assets and deliver them such that customers make an informed decision as they decide to adopt the product line in a meaningful way. The Lakewatch product line requires the following core technical competencies: 5+ years of cybersecurity engineering, security operations (SecOps), or security architecture expertise, with a proven track record of designing and delivering customer facing security solutions (of which 3+ years are in a customer facing, pre sales or consulting role). Experience with design and implementation of data and AI applications in cybersecurity, including anomaly detection, behavioral analytics, and agentic AI workflows for triage and investigation. Deep familiarity with SIEM platforms (Splunk, Microsoft Sentinel, QRadar, or similar), including deployment, tuning, detection engineering, and migration strategies. Familiarity with SOAR platforms is also desirable. Strong understanding of the security telemetry landscape: endpoint (EDR/XDR), network (firewall, DNS, proxy), identity (Okta, Entra ID), cloud (AWS CloudTrail, Azure Activity Log, GCP Audit), and SaaS application logs. Familiarity with standards such as OCSF. Experience with "detection as code" workflows, including rule authoring in SQL or YAML, CI/CD integration for detection pipelines, and MITRE ATT&CK framework mapping. Credibility in influencing security analytics products with the market insight needed to shape and prioritize roadmap capabilities. The impact you will have Provide technical leadership to guide strategic customers to successful implementations on big data projects, ranging from architectural design to data engineering to model deployment. Collaborate with GTM leadership and account teams to design and execute high impact engagement strategies across your territory, driving Lakewatch adoption from initial data offload through full SIEM augmentation or replacement. As a trusted advisor, serve as an expert Solutions Architect building technical credibility with CISOs, security architects, SOC leadership, and security analysts to drive product adoption and vision. Enable clients at scale through workshops, POC execution, and developing customer facing collateral that increases technical knowledge and demonstrates the value of an open agentic SIEM architecture. Influence product roadmap by translating field derived, data driven insights into strategic recommendations for Product and Engineering teams. Handle the most complex technical challenges in this product line by acting as the tier 3 escalation point for the field, ensuring customer success in mission critical security environments. Establish and refine the sales qualification and POC intake process, ensuring well scoped engagements that maximize customer success and minimize friction for R&D. Competencies & Responsibilities 5+ years in a customer facing, pre sales or consulting role influencing technical executives, driving high level security strategy and product adoption. Experience with design and implementation of data and AI applications in cybersecurity, including anomaly detection, behavioral analytics, and agentic AI workflows for triage and investigation. Proficient in programming, debugging, and problem solving using SQL and Python and with AI tools. Experience collaborating with Global System Integrators (GSIs) and third party consulting organizations to drive customer outcomes in cybersecurity. Hands on experience building solutions within major public cloud environments (AWS, Azure, or GCP), with an understanding of cloud native security logging and monitoring. Deep experience in security operations, with broad familiarity across one or more of the following: data engineering, data warehousing, AI/ML for security, data governance, and streaming. Undergraduate degree (or higher) in a technical field such as Computer Science, Cybersecurity, Applied Mathematics, Engineering or similar. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio economic status, veteran status, and other protected characteristics. Compliance If access to export controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
Senior Client Services Manager (IFA / Fixed Term Contract) £55,000-£65,000 + Hybrid Working + Fixed Term Contract (15 months) + Company BenefitsRochesterAre you a Client Services Manager or similar from a Financial Services background looking for an exciting and specialist, Fixed Term role offering full autonomy to lead a team essential to business function within a well-established Financial Advisory firm offering the chance to have a direct impact on the continued success of the company? This well-established Advisory Firm have seen ongoing stability since their establishment whilst building a loyal client base of primarily Private Clients. Due to an ever increasing workload they are looking to welcome an additional member to their collaborative team on a Fixed Term basis.This is an autonomous role where you will be the go-to specialist responsible for overseeing a team of 15 who oversee all client services and manage a large pool of client funds. You will be involved with operations and furthering existing client relationships as well as undertaking strategy focused work both day-to-day and within weekly senior leadership meetings. This role would suit a Client Services Manager or similar from an IFA / Financial Services background looking for a varied Fixed Term position within a well-established firm offering the chance to play a key role in a successful business. The Role: Manage operations team of 19 responsible delivering a range of client services Further develop existing client relationships Assist with strategy planning and allocation of funds Attend weekly Senior Leadership Team meetings 15 months Fixed Term Contract - Maternity cover with handover period before and after Hybrid role - 3x p/week (after probation) The Person: Head of Client Servicing / Operations Financial Services background Looking for a Fixed Term role Commutable to Rochester Head of Clients, Key Accounts, Financial Services, Technical, Fund, Retail, Planning, IFA, FTC, Fixed Term Contract, Wealth Management, Finance, Kent, Rochester, South East, Medway, GillinghamReference number: BBBH25215If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV.We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set.Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
May 16, 2026
Contractor
Senior Client Services Manager (IFA / Fixed Term Contract) £55,000-£65,000 + Hybrid Working + Fixed Term Contract (15 months) + Company BenefitsRochesterAre you a Client Services Manager or similar from a Financial Services background looking for an exciting and specialist, Fixed Term role offering full autonomy to lead a team essential to business function within a well-established Financial Advisory firm offering the chance to have a direct impact on the continued success of the company? This well-established Advisory Firm have seen ongoing stability since their establishment whilst building a loyal client base of primarily Private Clients. Due to an ever increasing workload they are looking to welcome an additional member to their collaborative team on a Fixed Term basis.This is an autonomous role where you will be the go-to specialist responsible for overseeing a team of 15 who oversee all client services and manage a large pool of client funds. You will be involved with operations and furthering existing client relationships as well as undertaking strategy focused work both day-to-day and within weekly senior leadership meetings. This role would suit a Client Services Manager or similar from an IFA / Financial Services background looking for a varied Fixed Term position within a well-established firm offering the chance to play a key role in a successful business. The Role: Manage operations team of 19 responsible delivering a range of client services Further develop existing client relationships Assist with strategy planning and allocation of funds Attend weekly Senior Leadership Team meetings 15 months Fixed Term Contract - Maternity cover with handover period before and after Hybrid role - 3x p/week (after probation) The Person: Head of Client Servicing / Operations Financial Services background Looking for a Fixed Term role Commutable to Rochester Head of Clients, Key Accounts, Financial Services, Technical, Fund, Retail, Planning, IFA, FTC, Fixed Term Contract, Wealth Management, Finance, Kent, Rochester, South East, Medway, GillinghamReference number: BBBH25215If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV.We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set.Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Reporting to the Group SHE Director, the Senior SHE Manager is responsible for overseeing safety, health, and environmental performance across all Brush Power Solutions (BPS) sites. This role involves developing and implementing a SHE strategy that ensures each location adheres to a unified standard, operates under a single governance model, and maintains clear, proactive communication and accountability. Additionally, the manager will establish measurable key performance indicators within the construction environment.This role will also provide independent assurance to the Group SHE Director that risks are effectively controlled, compliance is maintained, and a culture of continuous improvement is embedded throughout the organisation. This aligns with the goal of promoting a proactive and consistent approach to implementing Group SHE policies and standards, including the 'Safe Six' principles at all BPS sites. Furthermore, the role supports the broader Environmental, Social, and Governance (ESG) agenda, which includes commitments to environmental performance and achieving Net Zero emissions. Working Conditions - 40 hours per week , Monday - Friday. Our sites are situated across the South of England and so you will be predominantly covering the South belt of the country. Key Responsibilities: Governance, Leadership & Assurance Operate as the senior functional lead for SHE in the BPS businesses, working as a business partner to the BPS Director, accountable to the Group SHE Director. Provide independent assurance to the Group SHE Director on SHE compliance, performance, and risk exposure. Ensure consistent implementation of Group SHE Directives, BPS Policies, standards, and the "Safe Six" across all BPS sites. Act as the escalation point for significant, SHE risks, incidents, and non-conformances within BPS. Operational Integration & Support Work in close partnership with BPS Leadership Team and Site Operational teams to embed SHE into all projects and change initiatives. Provide leadership, guidance, and professional oversight to site-based SHE Managers. Ensure SHE considerations are integrated into operational decision-making, capital projects, and site changes. Compliance & Management Systems Provide specialist advice on statutory SHE requirements. Lead the development, maintenance, and continuous improvement of SHE management systems aligned to ISO 14001 and ISO 45001. Plan and conduct SHE audits to verify compliance and identify improvement opportunities. Maintain and report BPS SHE performance within the BRUSH Group KPI framework. To ensure data protection and company policy compliance within the operational function. Performance, Reporting & Continuous Improvement Drive measurable improvement in SHE performance across BPS, including policies, procedures, RAMS, and safe systems of work with a proactive mindset. Review and sign off on accident investigations, ensuring corrective actions are robust, proportionate, and closed out effectively. Promote proactive hazard identification, near-miss reporting, and learning from incidents. Prepare and submit SHE reports to meet customer, regulatory, and Group requirements. Occupational Health, Environment & ESG Develop and implement strategies to improve occupational health management and health surveillance. Ensure environmental risks are effectively managed, controlled, and reduced. Support the business's Net Zero and sustainability objectives through close collaboration with the sustainability function. External & Specialist Engagement Coordinate with SHE legal advisors in relation to work-related claims and legal matters. Support PQQ and customer assurance processes, identifying opportunities to improve efficiency and quality. Engage with third-party providers, contractors, and customers on SHE matters as required. What we're looking for: CMIOSH or working towards - Essential Relevant experience in a construction environment- Essential NEBOSH General certificate. - Essential NEBOSH Diploma - Desirable Lead Auditor - Desirable NEBOSH / ISEP Environmental Qualification - Desirable Experience implementing Lean methodologies and structured SHE programmes. Demonstrable experience working with ISO 9001, ISO 14001, and ISO 45001. Experience in planning and delivering SHE audits. Strong working knowledge of SHE legislation. Proven track record of proactive SHE leadership and continuous improvement. Experience operating across multiple sites and organisational boundaries. Ability to work autonomously while maintaining strong functional alignment. Knowledge and Experience Strong leadership mindset with the ability to influence at senior and operational levels. Proven capability to lead change and drive consistent standards across multiple sites. Highly organised, self-motivated, and proactive. Excellent influencing, negotiating, and stakeholder management skills. Clear, confident communicator with strong written and verbal capability. Methodical problem-solver with attention to detail. Strong IT capability across Microsoft Office tools. Practical understanding of manufacturing and site-based operations. Commitment to continuous professional development and application of best practice across the BPS business.
May 15, 2026
Full time
Reporting to the Group SHE Director, the Senior SHE Manager is responsible for overseeing safety, health, and environmental performance across all Brush Power Solutions (BPS) sites. This role involves developing and implementing a SHE strategy that ensures each location adheres to a unified standard, operates under a single governance model, and maintains clear, proactive communication and accountability. Additionally, the manager will establish measurable key performance indicators within the construction environment.This role will also provide independent assurance to the Group SHE Director that risks are effectively controlled, compliance is maintained, and a culture of continuous improvement is embedded throughout the organisation. This aligns with the goal of promoting a proactive and consistent approach to implementing Group SHE policies and standards, including the 'Safe Six' principles at all BPS sites. Furthermore, the role supports the broader Environmental, Social, and Governance (ESG) agenda, which includes commitments to environmental performance and achieving Net Zero emissions. Working Conditions - 40 hours per week , Monday - Friday. Our sites are situated across the South of England and so you will be predominantly covering the South belt of the country. Key Responsibilities: Governance, Leadership & Assurance Operate as the senior functional lead for SHE in the BPS businesses, working as a business partner to the BPS Director, accountable to the Group SHE Director. Provide independent assurance to the Group SHE Director on SHE compliance, performance, and risk exposure. Ensure consistent implementation of Group SHE Directives, BPS Policies, standards, and the "Safe Six" across all BPS sites. Act as the escalation point for significant, SHE risks, incidents, and non-conformances within BPS. Operational Integration & Support Work in close partnership with BPS Leadership Team and Site Operational teams to embed SHE into all projects and change initiatives. Provide leadership, guidance, and professional oversight to site-based SHE Managers. Ensure SHE considerations are integrated into operational decision-making, capital projects, and site changes. Compliance & Management Systems Provide specialist advice on statutory SHE requirements. Lead the development, maintenance, and continuous improvement of SHE management systems aligned to ISO 14001 and ISO 45001. Plan and conduct SHE audits to verify compliance and identify improvement opportunities. Maintain and report BPS SHE performance within the BRUSH Group KPI framework. To ensure data protection and company policy compliance within the operational function. Performance, Reporting & Continuous Improvement Drive measurable improvement in SHE performance across BPS, including policies, procedures, RAMS, and safe systems of work with a proactive mindset. Review and sign off on accident investigations, ensuring corrective actions are robust, proportionate, and closed out effectively. Promote proactive hazard identification, near-miss reporting, and learning from incidents. Prepare and submit SHE reports to meet customer, regulatory, and Group requirements. Occupational Health, Environment & ESG Develop and implement strategies to improve occupational health management and health surveillance. Ensure environmental risks are effectively managed, controlled, and reduced. Support the business's Net Zero and sustainability objectives through close collaboration with the sustainability function. External & Specialist Engagement Coordinate with SHE legal advisors in relation to work-related claims and legal matters. Support PQQ and customer assurance processes, identifying opportunities to improve efficiency and quality. Engage with third-party providers, contractors, and customers on SHE matters as required. What we're looking for: CMIOSH or working towards - Essential Relevant experience in a construction environment- Essential NEBOSH General certificate. - Essential NEBOSH Diploma - Desirable Lead Auditor - Desirable NEBOSH / ISEP Environmental Qualification - Desirable Experience implementing Lean methodologies and structured SHE programmes. Demonstrable experience working with ISO 9001, ISO 14001, and ISO 45001. Experience in planning and delivering SHE audits. Strong working knowledge of SHE legislation. Proven track record of proactive SHE leadership and continuous improvement. Experience operating across multiple sites and organisational boundaries. Ability to work autonomously while maintaining strong functional alignment. Knowledge and Experience Strong leadership mindset with the ability to influence at senior and operational levels. Proven capability to lead change and drive consistent standards across multiple sites. Highly organised, self-motivated, and proactive. Excellent influencing, negotiating, and stakeholder management skills. Clear, confident communicator with strong written and verbal capability. Methodical problem-solver with attention to detail. Strong IT capability across Microsoft Office tools. Practical understanding of manufacturing and site-based operations. Commitment to continuous professional development and application of best practice across the BPS business.
Transaction Recruitment
West Bromwich, West Midlands
About the Business An excellent opportunity to be a Financial Controller paying £60,000 £70,000 for an established, globally backed manufacturing business based in West Bromwich, with hybrid working . Part of an international group with operations across more than 30 countries, the UK site combines a sales office with a fully operational warehouse, manufacturing facilities, and an in-house transport fleet. With a turnover of around £30m, this is a fantastic chance to take full ownership of the UK finance function and become a key partner to senior management. This role comes with the brilliant opportunity to progress to Financial Director , as the current position holder has plans to retire. Main Duties: As a Financial Controller , your main duties include: Taking complete ownership of the UK finance function and leading the day-to-day finance team Producing the monthly management accounts hands-on, covering P&L, balance sheet and cash flow with insightful commentary and variance analysis Delivering the annual statutory accounts under FRS 102 and acting as the lead point of contact through the year-end audit Submitting group reporting packs in line with parent company timetables, including IFRS consolidation requirements Owning the budgeting, forecasting and rolling cash flow cycles for the UK business Overseeing stock accounting, inventory valuation and margin analysis a critical function in a stockholding environment Managing treasury matters, FX exposure and intercompany reconciliations across the wider group Maintaining a robust control environment, ensuring SOX-style internal controls and group policies are embedded across the business Handling VAT, corporation tax and other statutory submissions, supported by external advisors where appropriate Overseeing payroll, credit control and supplier ledger activity Business partnering with the UK Managing Director and commercial team, providing the financial insight behind pricing, customer profitability and strategic direction Leading continuous improvement across finance systems, processes and reporting Location / Office / Culture The role is based in West Bromwich with a hybrid working arrangement , easily accessible from Birmingham, Wolverhampton, Walsall, Dudley and the wider Black Country. You ll be at the heart of a busy operational site that combines sales, warehousing and processing under one roof, with direct access to senior leadership and a genuinely hands-on culture where finance is visible and valued across the business. What We Are Looking For The ideal candidate will have: ACA / ACCA / CIMA qualified, or a strong Qualified by Experience candidate who has clearly operated at this level Demonstrable experience as a Financial Controller, or Finance Manager, ideally within stockholding, distribution, manufacturing or industrial SME environments Strong technical grounding in UK GAAP (FRS 102), with IFRS exposure a real advantage given the group reporting element A track record in stock-heavy environments and a good understanding of inventory accounting, margin discipline and the controls these settings demand Confidence working as part of an international group, comfortable with consolidation packs, intercompany matters and reporting to a non-UK parent Strong systems skills, advanced Excel and an appetite for improving processes rather than simply running them A pragmatic, solutions-focused mindset able to dig into the detail but also step back and see the wider commercial picture Excellent communication skills, with the gravitas to engage senior stakeholders and the approachability to work alongside the wider operational team Why Join the business Backing of an established global group with significant scale and stability Hands-on, varied position spanning technical accounting, commercial business partnering and operational involvement Direct exposure to senior management locally and at group level Genuine influence over systems, processes and the future shape of the finance function Hybrid working A baked in route to FD as the current FD plans to retire Training from current Finance Director About Us We are a local accountancy recruitment specialist. We appreciate that roles are often online for a long period of time. If you want to check if this role is still live or just want more details before applying, call us directly. Ref: DT69696
May 15, 2026
Full time
About the Business An excellent opportunity to be a Financial Controller paying £60,000 £70,000 for an established, globally backed manufacturing business based in West Bromwich, with hybrid working . Part of an international group with operations across more than 30 countries, the UK site combines a sales office with a fully operational warehouse, manufacturing facilities, and an in-house transport fleet. With a turnover of around £30m, this is a fantastic chance to take full ownership of the UK finance function and become a key partner to senior management. This role comes with the brilliant opportunity to progress to Financial Director , as the current position holder has plans to retire. Main Duties: As a Financial Controller , your main duties include: Taking complete ownership of the UK finance function and leading the day-to-day finance team Producing the monthly management accounts hands-on, covering P&L, balance sheet and cash flow with insightful commentary and variance analysis Delivering the annual statutory accounts under FRS 102 and acting as the lead point of contact through the year-end audit Submitting group reporting packs in line with parent company timetables, including IFRS consolidation requirements Owning the budgeting, forecasting and rolling cash flow cycles for the UK business Overseeing stock accounting, inventory valuation and margin analysis a critical function in a stockholding environment Managing treasury matters, FX exposure and intercompany reconciliations across the wider group Maintaining a robust control environment, ensuring SOX-style internal controls and group policies are embedded across the business Handling VAT, corporation tax and other statutory submissions, supported by external advisors where appropriate Overseeing payroll, credit control and supplier ledger activity Business partnering with the UK Managing Director and commercial team, providing the financial insight behind pricing, customer profitability and strategic direction Leading continuous improvement across finance systems, processes and reporting Location / Office / Culture The role is based in West Bromwich with a hybrid working arrangement , easily accessible from Birmingham, Wolverhampton, Walsall, Dudley and the wider Black Country. You ll be at the heart of a busy operational site that combines sales, warehousing and processing under one roof, with direct access to senior leadership and a genuinely hands-on culture where finance is visible and valued across the business. What We Are Looking For The ideal candidate will have: ACA / ACCA / CIMA qualified, or a strong Qualified by Experience candidate who has clearly operated at this level Demonstrable experience as a Financial Controller, or Finance Manager, ideally within stockholding, distribution, manufacturing or industrial SME environments Strong technical grounding in UK GAAP (FRS 102), with IFRS exposure a real advantage given the group reporting element A track record in stock-heavy environments and a good understanding of inventory accounting, margin discipline and the controls these settings demand Confidence working as part of an international group, comfortable with consolidation packs, intercompany matters and reporting to a non-UK parent Strong systems skills, advanced Excel and an appetite for improving processes rather than simply running them A pragmatic, solutions-focused mindset able to dig into the detail but also step back and see the wider commercial picture Excellent communication skills, with the gravitas to engage senior stakeholders and the approachability to work alongside the wider operational team Why Join the business Backing of an established global group with significant scale and stability Hands-on, varied position spanning technical accounting, commercial business partnering and operational involvement Direct exposure to senior management locally and at group level Genuine influence over systems, processes and the future shape of the finance function Hybrid working A baked in route to FD as the current FD plans to retire Training from current Finance Director About Us We are a local accountancy recruitment specialist. We appreciate that roles are often online for a long period of time. If you want to check if this role is still live or just want more details before applying, call us directly. Ref: DT69696
Payroll Advisor ManpowerGroup Payroll Operations Uxbridge - Hybrid (5 days in office for first 6 months, moving to 2 days) Role Summary The purpose of the Payroll Advisor is to support all payroll functions, ensuring that all staff are paid accurately and on time each pay period. In addition to being responsible for their designated business line or payroll area, the Payroll Advisor works collaboratively with colleagues as part of a sub-team to achieve departmental goals and ensure efficient service delivery. This role also plays a key part in ensuring that all customers have a positive experience of ManpowerGroup Payroll. Key Responsibilities Processing and the validation of payroll submissions/ templates- received from different areas of the business Processing of all aspects of payroll documentation including Statutory Sick Pay, Parental Pay, Attachment of Earnings orders, Payroll Giving, Union Deductions, Pensions, Save as you earn, Student Loans, NI exemptions, Pensions and assist with RTI Assisting with holiday queries Responding to requests for information , production of statement of earnings, copy payslips and references as required Answering enquiries that come into the team from internal customers, employees and external organisations Assisting in the day to day activities of the payroll operations as required Processing of BACS recalls, faster payments and CHAPS payments to employees To control the completion of statutory and authorised returns to relevant bodies and, in particular, to the timely remittance of all payroll deductions Processing of under/overpayment adjustments, and completion of manual calculations Distribution of payroll information as required Proactively improving the quality of payroll through identification and resolution of issues and the continuous improvement of payroll processes Maintain and develop effective relationships with internal/external bodies Other tasks associated with the effective running of all payroll operations About You: A team player Enthusiastic with a 'can do' positive attitude. Able to influence and persuade Able to communicate well and possess good listening skills. Showing customer service orientation, enthusiastic and proactive qualities. Good IT skills including Microsoft Excel. Good interpersonal and organisational skills A methodical approach with an emphasis on accuracy and attention to detail Knowledge and experience of Manpower's operational and sales organisations Principal Competencies: Creates Winning Relationships Interact professionally with internal and external customers Maintain relationships at the relevant level with internal and external customers in the Group Communicate relationship details to the Senior/Team Leader/Payroll Manager and escalate issues accordingly Promote the Department on a regular basis in internal; and external meetings Communicate the payroll process to internal and external customers Achievement Orientation Assist with the maintenance of Payroll Files on all employees of Manpower Where necessary assist with reconciliation/s according to payroll guidelines Ensure payroll is completed, accurately and on time to ensure all Manpower employees receive their pay by due date Ensure input received is of sufficient quality to pay employees effectively. Where input is of insufficient quality, work with providers to ensure effective improvements Personal Effectiveness Assist with the resolution of all queries and raise relevant documentation. Process all payroll documentation accordance with the payroll procedures and a set deadline to ensure delivery is achieved. Provide support to the payroll team and continue to provide a professional service in colleague's absence Continuous Improvement Receive and provide cross training to all group members. Implement agreed process changes in accordance with Manpower Guidelines. Innovation Contribute to regular reviews of the activities of the payroll function to ensure efficient workflow and best practices are maintained, making recommendations for change and implementing these once agreed. Professionalism Ensure compliance with the HRMC and other legislative requirements. Ensure compliance with the Manpower accounting policies. Implement and maintain a control framework in line with the US requirements as required by the Sarbanes-Oxley legislation What's In It For You Competitive salary with quarterly bonuses 24 days' holiday (rising to 27) plus your birthday off and the option to buy more Private medical, dental, and wellbeing benefits Pension scheme with increasing contributions Early finish Fridays, volunteering days, and exclusive discounts A supportive, inclusive culture where your growth matters About ManpowerGroup ManpowerGroup is a global leader in contingent staffing and permanent recruitment, helping businesses stay agile in an ever-changing world. We're proud to be recognised as one of the world's most ethical companies for the 17th time, reinforcing our commitment to doing business the right way. We foster a diverse, equitable, and inclusive workplace where everyone belongs. We welcome applications from all backgrounds. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website
May 15, 2026
Full time
Payroll Advisor ManpowerGroup Payroll Operations Uxbridge - Hybrid (5 days in office for first 6 months, moving to 2 days) Role Summary The purpose of the Payroll Advisor is to support all payroll functions, ensuring that all staff are paid accurately and on time each pay period. In addition to being responsible for their designated business line or payroll area, the Payroll Advisor works collaboratively with colleagues as part of a sub-team to achieve departmental goals and ensure efficient service delivery. This role also plays a key part in ensuring that all customers have a positive experience of ManpowerGroup Payroll. Key Responsibilities Processing and the validation of payroll submissions/ templates- received from different areas of the business Processing of all aspects of payroll documentation including Statutory Sick Pay, Parental Pay, Attachment of Earnings orders, Payroll Giving, Union Deductions, Pensions, Save as you earn, Student Loans, NI exemptions, Pensions and assist with RTI Assisting with holiday queries Responding to requests for information , production of statement of earnings, copy payslips and references as required Answering enquiries that come into the team from internal customers, employees and external organisations Assisting in the day to day activities of the payroll operations as required Processing of BACS recalls, faster payments and CHAPS payments to employees To control the completion of statutory and authorised returns to relevant bodies and, in particular, to the timely remittance of all payroll deductions Processing of under/overpayment adjustments, and completion of manual calculations Distribution of payroll information as required Proactively improving the quality of payroll through identification and resolution of issues and the continuous improvement of payroll processes Maintain and develop effective relationships with internal/external bodies Other tasks associated with the effective running of all payroll operations About You: A team player Enthusiastic with a 'can do' positive attitude. Able to influence and persuade Able to communicate well and possess good listening skills. Showing customer service orientation, enthusiastic and proactive qualities. Good IT skills including Microsoft Excel. Good interpersonal and organisational skills A methodical approach with an emphasis on accuracy and attention to detail Knowledge and experience of Manpower's operational and sales organisations Principal Competencies: Creates Winning Relationships Interact professionally with internal and external customers Maintain relationships at the relevant level with internal and external customers in the Group Communicate relationship details to the Senior/Team Leader/Payroll Manager and escalate issues accordingly Promote the Department on a regular basis in internal; and external meetings Communicate the payroll process to internal and external customers Achievement Orientation Assist with the maintenance of Payroll Files on all employees of Manpower Where necessary assist with reconciliation/s according to payroll guidelines Ensure payroll is completed, accurately and on time to ensure all Manpower employees receive their pay by due date Ensure input received is of sufficient quality to pay employees effectively. Where input is of insufficient quality, work with providers to ensure effective improvements Personal Effectiveness Assist with the resolution of all queries and raise relevant documentation. Process all payroll documentation accordance with the payroll procedures and a set deadline to ensure delivery is achieved. Provide support to the payroll team and continue to provide a professional service in colleague's absence Continuous Improvement Receive and provide cross training to all group members. Implement agreed process changes in accordance with Manpower Guidelines. Innovation Contribute to regular reviews of the activities of the payroll function to ensure efficient workflow and best practices are maintained, making recommendations for change and implementing these once agreed. Professionalism Ensure compliance with the HRMC and other legislative requirements. Ensure compliance with the Manpower accounting policies. Implement and maintain a control framework in line with the US requirements as required by the Sarbanes-Oxley legislation What's In It For You Competitive salary with quarterly bonuses 24 days' holiday (rising to 27) plus your birthday off and the option to buy more Private medical, dental, and wellbeing benefits Pension scheme with increasing contributions Early finish Fridays, volunteering days, and exclusive discounts A supportive, inclusive culture where your growth matters About ManpowerGroup ManpowerGroup is a global leader in contingent staffing and permanent recruitment, helping businesses stay agile in an ever-changing world. We're proud to be recognised as one of the world's most ethical companies for the 17th time, reinforcing our commitment to doing business the right way. We foster a diverse, equitable, and inclusive workplace where everyone belongs. We welcome applications from all backgrounds. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website
Michael Page is delighted to be partnering with a highly respected, multi-site international FMCG organisation to appoint a People Director, reporting to the CPO. This is a pivotal, senior leadership role with enterprise-wide impact, offering the opportunity to shape and deliver a progressive people strategy during a period of significant transformation. This is not a 'steady-state' role. It is a mandate to lead, influence and evolve. Client Details Our customer is a highly commercial multi-site international FMCG business with a passion for innovation, customer-centricity and talent development. Description Reporting to the CPO, and partnering the regional MD, the People Director will lead a sizeable, multi-disciplinary HR function and act as a true strategic partner to the business. You will play a central role in driving organisational performance, capability and culture across a complex, international footprint. The organisation is undergoing a sustained period of change, including: Implementation of a new HRIS platform Ongoing M&A activity and divestments Driving operational efficiencies and cost optimisation Designing and embedding a new People Target Operating Model Developing career architecture and progression pathways Evolving reward frameworks and propositions Elevating management and leadership capability This role offers the scope to shape the future of the people agenda in a business where HR is seen as a critical lever for success. Key Responsibilities: Lead and develop a high-performing HR function across all Centres of Excellence, including Reward, Talent, L&D, ER, and People Operations Define and execute a forward-looking people strategy aligned to business transformation goals Act as a trusted advisor to senior stakeholders, influencing decision-making at Executive and Board level Drive organisational design, workforce planning and capability development across a multi-site, international environment Lead complex change and transformation programmes, ensuring engagement, pace and delivery Oversee and evolve employee relations strategy, including engagement with Trade Unions and European Works Councils Embed a modern, scalable People Operating Model that supports growth, efficiency and consistency Champion inclusive leadership and ensure a culture that enables performance, accountability and progression This role is based in Manchester 2 to 3 days per week, and will require monthly international travel. Profile This role requires a commercially astute, credible and highly experienced HR leader who thrives in complexity and change. You will bring: Proven experience leading a full-service HR function, spanning all Centres of Excellence A track record of operating at strategic leadership level within a large, multi-site and international environment Deep expertise in Trade Union engagement and negotiation, alongside experience working with European Works Councils Demonstrated success delivering large-scale transformation programmes (e.g. HRIS, TOM design, M&A integration/separation, efficiency drives) Strong organisational design and change leadership capability The ability to balance strategic vision with operational execution Gravitas, resilience and the ability to influence at the most senior levels A leadership style that builds high-performing, engaged and accountable teams This is a rare opportunity to step into a role with genuine breadth, complexity and impact. You will be part of a leadership team shaping the future of a well-established yet evolving international business. For an ambitious People Director, this offers: A platform to lead transformation at scale The ability to shape and modernise the entire people agenda Exposure to complex, high-value business change The opportunity to build and leave a lasting legacy Job Offer This role pays up to £100,000 to £130,000 per annum (dependant on experience), inclusive of a car allowance, performance related bonus and a suite of benefits.
May 15, 2026
Full time
Michael Page is delighted to be partnering with a highly respected, multi-site international FMCG organisation to appoint a People Director, reporting to the CPO. This is a pivotal, senior leadership role with enterprise-wide impact, offering the opportunity to shape and deliver a progressive people strategy during a period of significant transformation. This is not a 'steady-state' role. It is a mandate to lead, influence and evolve. Client Details Our customer is a highly commercial multi-site international FMCG business with a passion for innovation, customer-centricity and talent development. Description Reporting to the CPO, and partnering the regional MD, the People Director will lead a sizeable, multi-disciplinary HR function and act as a true strategic partner to the business. You will play a central role in driving organisational performance, capability and culture across a complex, international footprint. The organisation is undergoing a sustained period of change, including: Implementation of a new HRIS platform Ongoing M&A activity and divestments Driving operational efficiencies and cost optimisation Designing and embedding a new People Target Operating Model Developing career architecture and progression pathways Evolving reward frameworks and propositions Elevating management and leadership capability This role offers the scope to shape the future of the people agenda in a business where HR is seen as a critical lever for success. Key Responsibilities: Lead and develop a high-performing HR function across all Centres of Excellence, including Reward, Talent, L&D, ER, and People Operations Define and execute a forward-looking people strategy aligned to business transformation goals Act as a trusted advisor to senior stakeholders, influencing decision-making at Executive and Board level Drive organisational design, workforce planning and capability development across a multi-site, international environment Lead complex change and transformation programmes, ensuring engagement, pace and delivery Oversee and evolve employee relations strategy, including engagement with Trade Unions and European Works Councils Embed a modern, scalable People Operating Model that supports growth, efficiency and consistency Champion inclusive leadership and ensure a culture that enables performance, accountability and progression This role is based in Manchester 2 to 3 days per week, and will require monthly international travel. Profile This role requires a commercially astute, credible and highly experienced HR leader who thrives in complexity and change. You will bring: Proven experience leading a full-service HR function, spanning all Centres of Excellence A track record of operating at strategic leadership level within a large, multi-site and international environment Deep expertise in Trade Union engagement and negotiation, alongside experience working with European Works Councils Demonstrated success delivering large-scale transformation programmes (e.g. HRIS, TOM design, M&A integration/separation, efficiency drives) Strong organisational design and change leadership capability The ability to balance strategic vision with operational execution Gravitas, resilience and the ability to influence at the most senior levels A leadership style that builds high-performing, engaged and accountable teams This is a rare opportunity to step into a role with genuine breadth, complexity and impact. You will be part of a leadership team shaping the future of a well-established yet evolving international business. For an ambitious People Director, this offers: A platform to lead transformation at scale The ability to shape and modernise the entire people agenda Exposure to complex, high-value business change The opportunity to build and leave a lasting legacy Job Offer This role pays up to £100,000 to £130,000 per annum (dependant on experience), inclusive of a car allowance, performance related bonus and a suite of benefits.
HR Business Partner£42,000 - £47,000 + Car Allowance + Hybrid Working + Progression + Training + Excellent Company BenefitsHybrid role, commutable from Bristol, Thornbury, Yate, Dursley, Stroud and surrounding areas.Temp to Perm position - expected to move permanently in January 2027 Are you an experienced HR professional looking to join a market-leading specialist manufacturer, where you can showcase your expertise and take ownership of a varied operational HR function while continuing to develop your career?On offer is a fantastic opportunity to join a globally recognised manufacturer in a highly autonomous role, where you will play a key part in supporting operational teams across two sites while working alongside a close-knit and collaborative leadership team.This company are an industry leader with over a century of success supplying high-quality products to an international customer base. They continue to invest heavily in both their people and facilities and are now looking for an ambitious HR Business Partner to support their growing operations across the South West region.In this role, you will act as the key HR contact for operational teams across two manufacturing sites, partnering closely with production, maintenance, quality and leadership teams. You will provide both strategic and hands-on HR support across employee relations, performance management, recruitment, engagement initiatives, absence management, policy implementation and continuous improvement projects. The position will begin on a contract basis before transitioning into a permanent role in early 2027.This role would suit an ambitious and proactive HR professional looking for a highly autonomous position where they can make a genuine impact within a successful and expanding organisation.The Role: Acting as the lead HR contact for two operational manufacturing sites Supporting managers and leadership teams with all employee relations matters including disciplinaries, grievances, absence management and performance management Working closely with operational departments including Production, Quality, Engineering and Maintenance Driving employee engagement, wellbeing and retention initiatives across the sites Hybrid role with regular site presence across Thornbury and CaerphillyThe Person: Previous experience within a HR Business Partner, Senior HR Advisor or similar HR position Experience supporting operational, manufacturing, engineering or industrial environments highly advantageous Strong employee relations knowledge with confidence managing complex HR cases Comfortable working autonomously and partnering with stakeholders across all levels of the business Strong communication and organisational skills Full UK Driving Licence and willing to travel between sites Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
May 15, 2026
Full time
HR Business Partner£42,000 - £47,000 + Car Allowance + Hybrid Working + Progression + Training + Excellent Company BenefitsHybrid role, commutable from Bristol, Thornbury, Yate, Dursley, Stroud and surrounding areas.Temp to Perm position - expected to move permanently in January 2027 Are you an experienced HR professional looking to join a market-leading specialist manufacturer, where you can showcase your expertise and take ownership of a varied operational HR function while continuing to develop your career?On offer is a fantastic opportunity to join a globally recognised manufacturer in a highly autonomous role, where you will play a key part in supporting operational teams across two sites while working alongside a close-knit and collaborative leadership team.This company are an industry leader with over a century of success supplying high-quality products to an international customer base. They continue to invest heavily in both their people and facilities and are now looking for an ambitious HR Business Partner to support their growing operations across the South West region.In this role, you will act as the key HR contact for operational teams across two manufacturing sites, partnering closely with production, maintenance, quality and leadership teams. You will provide both strategic and hands-on HR support across employee relations, performance management, recruitment, engagement initiatives, absence management, policy implementation and continuous improvement projects. The position will begin on a contract basis before transitioning into a permanent role in early 2027.This role would suit an ambitious and proactive HR professional looking for a highly autonomous position where they can make a genuine impact within a successful and expanding organisation.The Role: Acting as the lead HR contact for two operational manufacturing sites Supporting managers and leadership teams with all employee relations matters including disciplinaries, grievances, absence management and performance management Working closely with operational departments including Production, Quality, Engineering and Maintenance Driving employee engagement, wellbeing and retention initiatives across the sites Hybrid role with regular site presence across Thornbury and CaerphillyThe Person: Previous experience within a HR Business Partner, Senior HR Advisor or similar HR position Experience supporting operational, manufacturing, engineering or industrial environments highly advantageous Strong employee relations knowledge with confidence managing complex HR cases Comfortable working autonomously and partnering with stakeholders across all levels of the business Strong communication and organisational skills Full UK Driving Licence and willing to travel between sites Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
ERP Sales Consultant Location: Within 90 minutes of Birmingham (Remote with travel to customer site) Salary: Up to £100,000 base + competitive commission & benefits Chapman Tate Associates is working exclusively with a leading Tier 2 ERP partner to recruit a Senior ERP Sales Consultant to support continued growth across the UK manufacturing and logistics sectors. This is a high-impact, consultative sales role, suited to an experienced ERP professional who thrives on complex solution selling and engaging at senior stakeholder level. The Role As a Senior ERP Sales Consultant, you will take ownership of the full sales lifecycle, selling enterprise ERP solutions into manufacturing and logistics organisations. You will operate as a trusted advisor, helping customers modernise and optimise their operations through best-in-class ERP technology. Key responsibilities include: Owning and driving the end-to-end ERP sales process, from initial engagement to close Selling complex Tier 1 or Tier 2 ERP solutions into manufacturing and logistics environments Engaging with C-suite and senior operational stakeholders in a highly consultative manner Understanding client business processes and translating them into effective ERP solutions Working closely with pre-sales, delivery, and leadership teams to build winning propositions Managing forecast accuracy and maintaining a strong pipeline of qualified opportunities About You To be successful in this role, you will bring: Proven experience selling Tier 1 or Tier 2 ERP solutions A strong background selling ERP into manufacturing and logistics sectors Demonstrable success in senior, consultative, solution-led sales roles The ability to articulate complex ERP value propositions clearly and credibly Experience managing long sales cycles and high-value deals Strong commercial acumen and relationship-building skills What's On Offer Base salary up to £100,000, depending on experience Highly competitive commission structure Opportunity to work with a respected and growing ERP partner A senior, autonomous role with genuine influence and progression Hybrid working, based within 90 minutes of Birmingham Apply If you're an experienced ERP Sales Consultant looking to step into a senior, consultative role with a high-quality ERP partner, we'd love to hear from you. Contact Chapman Tate Associates today to discuss this opportunity in confidence.
May 15, 2026
Full time
ERP Sales Consultant Location: Within 90 minutes of Birmingham (Remote with travel to customer site) Salary: Up to £100,000 base + competitive commission & benefits Chapman Tate Associates is working exclusively with a leading Tier 2 ERP partner to recruit a Senior ERP Sales Consultant to support continued growth across the UK manufacturing and logistics sectors. This is a high-impact, consultative sales role, suited to an experienced ERP professional who thrives on complex solution selling and engaging at senior stakeholder level. The Role As a Senior ERP Sales Consultant, you will take ownership of the full sales lifecycle, selling enterprise ERP solutions into manufacturing and logistics organisations. You will operate as a trusted advisor, helping customers modernise and optimise their operations through best-in-class ERP technology. Key responsibilities include: Owning and driving the end-to-end ERP sales process, from initial engagement to close Selling complex Tier 1 or Tier 2 ERP solutions into manufacturing and logistics environments Engaging with C-suite and senior operational stakeholders in a highly consultative manner Understanding client business processes and translating them into effective ERP solutions Working closely with pre-sales, delivery, and leadership teams to build winning propositions Managing forecast accuracy and maintaining a strong pipeline of qualified opportunities About You To be successful in this role, you will bring: Proven experience selling Tier 1 or Tier 2 ERP solutions A strong background selling ERP into manufacturing and logistics sectors Demonstrable success in senior, consultative, solution-led sales roles The ability to articulate complex ERP value propositions clearly and credibly Experience managing long sales cycles and high-value deals Strong commercial acumen and relationship-building skills What's On Offer Base salary up to £100,000, depending on experience Highly competitive commission structure Opportunity to work with a respected and growing ERP partner A senior, autonomous role with genuine influence and progression Hybrid working, based within 90 minutes of Birmingham Apply If you're an experienced ERP Sales Consultant looking to step into a senior, consultative role with a high-quality ERP partner, we'd love to hear from you. Contact Chapman Tate Associates today to discuss this opportunity in confidence.
A luxury fashion brand in Greater London is seeking an experienced Client Advisor to manage client relationships and sales operations. The position requires a minimum of 5 years of experience in luxury retail, particularly with VIP clients, along with a strong background in high-ticket sales. Responsibilities include delivering exceptional customer experiences, strategic use of CRM tools, and actively achieving sales targets. This role is critical in maintaining the brand's high service standards.
May 15, 2026
Full time
A luxury fashion brand in Greater London is seeking an experienced Client Advisor to manage client relationships and sales operations. The position requires a minimum of 5 years of experience in luxury retail, particularly with VIP clients, along with a strong background in high-ticket sales. Responsibilities include delivering exceptional customer experiences, strategic use of CRM tools, and actively achieving sales targets. This role is critical in maintaining the brand's high service standards.
Senior or Client Advisor MEN'S RTW FENDI London Stores Reference: FEND04448 As a FENDI Ambassador you are expected to provide an extraordinary and luxurious experience to the clients. MAIN ROLE & RESPONSIBILITIES Engage in upselling, cross selling and multiple selling for all product categories; Monitor individual sales and achieve performance target and KPI by Department Manager / Store Manager; Provide customer feedback on products, especially newly launched products. Client Management Strengthen customer relations, and nurture loyal FENDI customer base also implementing appropriate CRM tools and master the usage of the Company CRM tools provided; Implement CRM Campaigns and set-up One On One appointments in line with target and guidelines set; Manage customer service quality, to meet customer expectations by offering professional and individual human touch with the customer. Store Operations Perform store duties as assigned by team leaders and management; Be able to correctly operate the Company Sales Management system, in all areas relating to stock transfer, payment, stock inquiry and customer database input. Stock Management Maintain inventory accuracy by properly receive, display and store merchandise according to company guidelines (if shop without a backroom stock assistance); Support during Store stock take and cycle-counts. Store Maintenance Maintain proper visual merchandising according to company guidelines; Maintain a safe and clean store environment and implement daily housekeeping duties; You may also be required to carry out any other duties within your capacity, which the Company may reasonably require. Profile: Minimum 5 years' experience in Retail Fashion industry with at least 2 in Luxury Sale; Menswear category experience is essential and strong professional expertise in this category is an advantage; Bachelor's Degree or equivalent is preferred; Manages his/ her image standards on a high level; Strong selling and communication skills are necessary; Excellent relationships skills, self-reliant, friendly and patient; Organization, professionalism, self-confidence; Computer skills and Retail management system knowledge; Goal oriented approach, multitasking; Strong knowledge and/or interest for fashion/luxury industry; Fluent English, knowledge of other languages is a plus.
May 15, 2026
Full time
Senior or Client Advisor MEN'S RTW FENDI London Stores Reference: FEND04448 As a FENDI Ambassador you are expected to provide an extraordinary and luxurious experience to the clients. MAIN ROLE & RESPONSIBILITIES Engage in upselling, cross selling and multiple selling for all product categories; Monitor individual sales and achieve performance target and KPI by Department Manager / Store Manager; Provide customer feedback on products, especially newly launched products. Client Management Strengthen customer relations, and nurture loyal FENDI customer base also implementing appropriate CRM tools and master the usage of the Company CRM tools provided; Implement CRM Campaigns and set-up One On One appointments in line with target and guidelines set; Manage customer service quality, to meet customer expectations by offering professional and individual human touch with the customer. Store Operations Perform store duties as assigned by team leaders and management; Be able to correctly operate the Company Sales Management system, in all areas relating to stock transfer, payment, stock inquiry and customer database input. Stock Management Maintain inventory accuracy by properly receive, display and store merchandise according to company guidelines (if shop without a backroom stock assistance); Support during Store stock take and cycle-counts. Store Maintenance Maintain proper visual merchandising according to company guidelines; Maintain a safe and clean store environment and implement daily housekeeping duties; You may also be required to carry out any other duties within your capacity, which the Company may reasonably require. Profile: Minimum 5 years' experience in Retail Fashion industry with at least 2 in Luxury Sale; Menswear category experience is essential and strong professional expertise in this category is an advantage; Bachelor's Degree or equivalent is preferred; Manages his/ her image standards on a high level; Strong selling and communication skills are necessary; Excellent relationships skills, self-reliant, friendly and patient; Organization, professionalism, self-confidence; Computer skills and Retail management system knowledge; Goal oriented approach, multitasking; Strong knowledge and/or interest for fashion/luxury industry; Fluent English, knowledge of other languages is a plus.
