CONTRACT MANAGER - REPAIRS & MAINTENANCE (SOCIAL HOUSING) Salary: 80,000- 100,000 Package including Performance Bonus + Car Allowance + Benefits Location: Northern Home Counties / East Midlands Border (with regional travel) A Growing Business. Strengthened Leadership. Real Opportunity. Following a significant period of growth and multiple senior operational appointments, our client is continuing to strengthen its operational management structure across its repairs and maintenance division. This is not a corporate layer-management role. It is a hands-on operational leadership role for individuals who want visibility, accountability, and the opportunity to make a genuine impact within a fast-moving business. The organisation has grown rapidly through operational delivery, strong client relationships, and commercial discipline. As contracts continue to expand, the business now requires additional Contract Leads / Contract Managers capable of taking ownership of live operational environments and driving performance on the ground. This opportunity is suited to experienced operational professionals who are confident, commercially aware, and capable of stepping into environments where pace, responsiveness, and accountability matter. About the Business This is a privately owned property services and social housing maintenance business delivering responsive repairs, planned maintenance, voids, and property services contracts across the UK. The culture is: Operationally driven Fast paced Commercially focused Highly accountable This is not a heavily layered corporate environment. Leaders are expected to: Take ownership Solve problems Improve performance Build credibility through delivery The business has invested heavily in strengthening its operational leadership team and now requires additional operational managers capable of supporting continued growth and improving contract performance across existing client portfolios. The Opportunity This role sits directly within the operational engine of the business. You will take responsibility for: Day-to-day contract delivery Operational performance Productivity and workflow control Client relationships Team coordination Commercial awareness across live contracts Depending on your level and experience, you may operate as either: A high-potential Contract Lead ready to step into broader responsibility or A more experienced Contract Manager already capable of taking ownership of larger operational contracts The business is deliberately open to considering: Strong operational performers from larger sector competitors Individuals blocked by structure or progression elsewhere High-potential operational leaders ready for greater accountability Experienced managers who still want to remain close to delivery rather than becoming corporate administrators What the Role Looks Like This is a highly operational environment where: Performance is visible daily Service issues surface quickly Productivity matters Client expectations are immediate You will: Manage operational delivery across repairs and maintenance contracts Work closely with Schedulers, Controllers, Supervisors, subcontractors, and operational teams Monitor workflow, productivity, and performance Identify operational issues early and resolve them quickly Attend client meetings and manage operational relationships Balance service delivery with commercial performance This role requires operational grip, responsiveness, and confidence. You will not succeed by sitting behind reports alone. The successful individual will be visible within the operation and comfortable making decisions in real time. Why This Role Exists The business has already strengthened its senior leadership structure with multiple recent appointments and continues to grow both organically and through contract expansion. As operational scale increases, the requirement is now for stronger management depth below divisional leadership level. The business is specifically looking for people who can: Take ownership of operational performance Improve consistency and control Support senior leadership Build stronger operational structures Create capacity for continued growth This role exists because the business is scaling successfully and requires stronger operational leadership beneath Divisional MD and Business Unit Director level. The Candidate You may currently be: A Contract Supervisor Contract Lead Repairs Manager Service Delivery Manager Operations Manager Contract Manager Maintenance Manager Voids Manager Responsive Repairs Manager You will ideally come from: Social housing repairs and maintenance Property services Housing maintenance contractors Facilities management Utilities or field service operations Other fast-paced operational service environments Most importantly, you will demonstrate: Strong operational awareness Commercial understanding Confidence under pressure Ability to manage multiple priorities Strong communication skills Accountability and ownership You do not need to be polished corporate leadership. You do need: Presence Credibility Pace Good judgement The ability to improve operational performance What Success Looks Like In this role, success will be measured through: Improved operational control Productivity and utilisation SLA and KPI performance Client confidence and responsiveness Workflow efficiency Commercial awareness Team coordination and accountability The strongest individuals will quickly establish credibility through delivery and operational consistency. What's on Offer 80,000- 100,000 Package including: Performance Bonus Car Allowance / Vehicle Pension 23 Days Holiday + Bank Holidays Environment: Entrepreneurial Fast paced Operationally focused High accountability Strong growth trajectory Why Join This is an opportunity to join a growing operational business at an important stage of its development. You will: Work alongside an experienced senior leadership team Gain significant operational exposure Have visibility within the business Be trusted with responsibility Have genuine progression opportunities as the business continues to expand This role is suited to individuals who want to build something, improve performance, and take ownership rather than simply maintain process. If you are operationally strong, commercially aware, and ready for a role with greater visibility and accountability, this opportunity offers genuine long-term potential.
May 13, 2026
Full time
CONTRACT MANAGER - REPAIRS & MAINTENANCE (SOCIAL HOUSING) Salary: 80,000- 100,000 Package including Performance Bonus + Car Allowance + Benefits Location: Northern Home Counties / East Midlands Border (with regional travel) A Growing Business. Strengthened Leadership. Real Opportunity. Following a significant period of growth and multiple senior operational appointments, our client is continuing to strengthen its operational management structure across its repairs and maintenance division. This is not a corporate layer-management role. It is a hands-on operational leadership role for individuals who want visibility, accountability, and the opportunity to make a genuine impact within a fast-moving business. The organisation has grown rapidly through operational delivery, strong client relationships, and commercial discipline. As contracts continue to expand, the business now requires additional Contract Leads / Contract Managers capable of taking ownership of live operational environments and driving performance on the ground. This opportunity is suited to experienced operational professionals who are confident, commercially aware, and capable of stepping into environments where pace, responsiveness, and accountability matter. About the Business This is a privately owned property services and social housing maintenance business delivering responsive repairs, planned maintenance, voids, and property services contracts across the UK. The culture is: Operationally driven Fast paced Commercially focused Highly accountable This is not a heavily layered corporate environment. Leaders are expected to: Take ownership Solve problems Improve performance Build credibility through delivery The business has invested heavily in strengthening its operational leadership team and now requires additional operational managers capable of supporting continued growth and improving contract performance across existing client portfolios. The Opportunity This role sits directly within the operational engine of the business. You will take responsibility for: Day-to-day contract delivery Operational performance Productivity and workflow control Client relationships Team coordination Commercial awareness across live contracts Depending on your level and experience, you may operate as either: A high-potential Contract Lead ready to step into broader responsibility or A more experienced Contract Manager already capable of taking ownership of larger operational contracts The business is deliberately open to considering: Strong operational performers from larger sector competitors Individuals blocked by structure or progression elsewhere High-potential operational leaders ready for greater accountability Experienced managers who still want to remain close to delivery rather than becoming corporate administrators What the Role Looks Like This is a highly operational environment where: Performance is visible daily Service issues surface quickly Productivity matters Client expectations are immediate You will: Manage operational delivery across repairs and maintenance contracts Work closely with Schedulers, Controllers, Supervisors, subcontractors, and operational teams Monitor workflow, productivity, and performance Identify operational issues early and resolve them quickly Attend client meetings and manage operational relationships Balance service delivery with commercial performance This role requires operational grip, responsiveness, and confidence. You will not succeed by sitting behind reports alone. The successful individual will be visible within the operation and comfortable making decisions in real time. Why This Role Exists The business has already strengthened its senior leadership structure with multiple recent appointments and continues to grow both organically and through contract expansion. As operational scale increases, the requirement is now for stronger management depth below divisional leadership level. The business is specifically looking for people who can: Take ownership of operational performance Improve consistency and control Support senior leadership Build stronger operational structures Create capacity for continued growth This role exists because the business is scaling successfully and requires stronger operational leadership beneath Divisional MD and Business Unit Director level. The Candidate You may currently be: A Contract Supervisor Contract Lead Repairs Manager Service Delivery Manager Operations Manager Contract Manager Maintenance Manager Voids Manager Responsive Repairs Manager You will ideally come from: Social housing repairs and maintenance Property services Housing maintenance contractors Facilities management Utilities or field service operations Other fast-paced operational service environments Most importantly, you will demonstrate: Strong operational awareness Commercial understanding Confidence under pressure Ability to manage multiple priorities Strong communication skills Accountability and ownership You do not need to be polished corporate leadership. You do need: Presence Credibility Pace Good judgement The ability to improve operational performance What Success Looks Like In this role, success will be measured through: Improved operational control Productivity and utilisation SLA and KPI performance Client confidence and responsiveness Workflow efficiency Commercial awareness Team coordination and accountability The strongest individuals will quickly establish credibility through delivery and operational consistency. What's on Offer 80,000- 100,000 Package including: Performance Bonus Car Allowance / Vehicle Pension 23 Days Holiday + Bank Holidays Environment: Entrepreneurial Fast paced Operationally focused High accountability Strong growth trajectory Why Join This is an opportunity to join a growing operational business at an important stage of its development. You will: Work alongside an experienced senior leadership team Gain significant operational exposure Have visibility within the business Be trusted with responsibility Have genuine progression opportunities as the business continues to expand This role is suited to individuals who want to build something, improve performance, and take ownership rather than simply maintain process. If you are operationally strong, commercially aware, and ready for a role with greater visibility and accountability, this opportunity offers genuine long-term potential.
About You As a Digital CSM, you are passionate about creating and sustaining happy customers that realize full value from the platform and partnership across a large portfolio of customers. You have strong communication and prioritization skills andare passionate about solving customer problems at scale, while acting as a trusted advisor through both direct and digital engagement.Acting as the primary interface between the customer and the internal teams at Abnormal, you are adept at: setting clear expectation internally and externally, acting as a customer advocate, using quantifiable data and customer health to proactively determine churn risk and de-escalate issues with scalable solutions. In this job, you will bring these skills 2+ years experience in a CSM capacity, with 3+ yrs. experience in an enterprise SaaS product support environment Strong written, spoken, and presentation skills, with the ability to communicate effectively at scale across diverse customer segments and internal stakeholders Gather and synthesize customer feedback across a broad customer base, translating insights into actionable recommendations for product enhancements and feature development Well versed with using case management systems and CRM's (e.g., SFDC / JIRA). Previous experience in CSP is a bonus. Bachelor of Science in Computer Engineering/ Computer Science, Electronics and Communications Engineering or non-graduates with good communication skills, strong technical knowledge or similar work experience required Role Responsibilities + Deliverables Value Realization: Serve as the 'voice of the customer' by identifying trends across the customer base and providing scalable recommendations to maximize value and retention Action-oriented, with the ability to quickly assess and integrate inputs across functions (Support, Product, ENG) and turn into a scalable solution and clear customer narrative Soft skills oriented towards developing and retaining a customer's trust and de-escalating their issues (i.e., turning escalations into positive experiences based on the quality of our response) Strong analytical and organizational skills, with the ability to effectively manage a high-volume, scaled portfolio of customers Proactively monitor customer usage patterns and own the optimization of the automated customer journey, including designing and refining scalable digital touchpoints to drive retention, satisfaction, and value realization. Actively gather feedback through surveys, in-product interactions, and digital campaigns; analyze data to identify trends and improvement opportunities, and share insights with internal teams Increase customer adoption of key platform features and best practices to maximize ROI, ensuring the basis for retention, satisfaction, and growth in a scalable fashion. Proactively monitor customer health signals and trigger scaled or targeted outreach to address risks before they elevateCross Functional Collaboration: Partner with the Abnormal AI Account Team (Account Executives, Sales Engineers, Support Engineers, Renewal Managers, etc.) to drive coordinated, data-informed strategies for retention and expansion across a scaled customer base Triage and Risk Mitigation: Monitor customer user trends to recommend to internal teams risk mitigation actions (Product, Support, Services, etc.). Example: work with Engineering to stabilize customer's advanced reporting needs based on repeated case escalations. Coordinate internal actions and facilitate customer engagements (both 1:many and 1:1 as needed) to address issues and ensure all commitments are met Product Knowledge: Maintain a strong understanding of our product and roadmap to guide customers toward successful outcomes and inform scalable enablement strategies Educate customers on the most relevant features and functionality related to their specific requirements. Abnormal AI is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. For our EEO policy statement please click here. If you would like more information on your EEO rights under the law, please click here.
May 13, 2026
Full time
About You As a Digital CSM, you are passionate about creating and sustaining happy customers that realize full value from the platform and partnership across a large portfolio of customers. You have strong communication and prioritization skills andare passionate about solving customer problems at scale, while acting as a trusted advisor through both direct and digital engagement.Acting as the primary interface between the customer and the internal teams at Abnormal, you are adept at: setting clear expectation internally and externally, acting as a customer advocate, using quantifiable data and customer health to proactively determine churn risk and de-escalate issues with scalable solutions. In this job, you will bring these skills 2+ years experience in a CSM capacity, with 3+ yrs. experience in an enterprise SaaS product support environment Strong written, spoken, and presentation skills, with the ability to communicate effectively at scale across diverse customer segments and internal stakeholders Gather and synthesize customer feedback across a broad customer base, translating insights into actionable recommendations for product enhancements and feature development Well versed with using case management systems and CRM's (e.g., SFDC / JIRA). Previous experience in CSP is a bonus. Bachelor of Science in Computer Engineering/ Computer Science, Electronics and Communications Engineering or non-graduates with good communication skills, strong technical knowledge or similar work experience required Role Responsibilities + Deliverables Value Realization: Serve as the 'voice of the customer' by identifying trends across the customer base and providing scalable recommendations to maximize value and retention Action-oriented, with the ability to quickly assess and integrate inputs across functions (Support, Product, ENG) and turn into a scalable solution and clear customer narrative Soft skills oriented towards developing and retaining a customer's trust and de-escalating their issues (i.e., turning escalations into positive experiences based on the quality of our response) Strong analytical and organizational skills, with the ability to effectively manage a high-volume, scaled portfolio of customers Proactively monitor customer usage patterns and own the optimization of the automated customer journey, including designing and refining scalable digital touchpoints to drive retention, satisfaction, and value realization. Actively gather feedback through surveys, in-product interactions, and digital campaigns; analyze data to identify trends and improvement opportunities, and share insights with internal teams Increase customer adoption of key platform features and best practices to maximize ROI, ensuring the basis for retention, satisfaction, and growth in a scalable fashion. Proactively monitor customer health signals and trigger scaled or targeted outreach to address risks before they elevateCross Functional Collaboration: Partner with the Abnormal AI Account Team (Account Executives, Sales Engineers, Support Engineers, Renewal Managers, etc.) to drive coordinated, data-informed strategies for retention and expansion across a scaled customer base Triage and Risk Mitigation: Monitor customer user trends to recommend to internal teams risk mitigation actions (Product, Support, Services, etc.). Example: work with Engineering to stabilize customer's advanced reporting needs based on repeated case escalations. Coordinate internal actions and facilitate customer engagements (both 1:many and 1:1 as needed) to address issues and ensure all commitments are met Product Knowledge: Maintain a strong understanding of our product and roadmap to guide customers toward successful outcomes and inform scalable enablement strategies Educate customers on the most relevant features and functionality related to their specific requirements. Abnormal AI is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. For our EEO policy statement please click here. If you would like more information on your EEO rights under the law, please click here.
TristoneNash are supporting a large housing association in their search for a Senior Planned Operations Manager covering the organisations patches of Eastleigh, Yeovil, London and Bracknell. The successful candidate is expected to be office based three days per week spread across all regions. Job role: The Senior Planned Operations Manager is responsible for the delivery of all planned and cyclical works programmes for the housing stock. Utilising a team of managers and trades, the role will deliver all planned works which could include bathrooms, kitchens, roofs, windows and redecoration works across the whole operational area of the Group & responsible for a budget of circa 23M. Seeking to identify opportunities to expand and develop in house capacity to deliver works whilst keeping a focus on legislative obligations and compliance. Experience required: Holder of a recognised construction qualification at the appropriate level or extensive experience at this level. Have, or be willing to work towards, an Ofqual-recognised qualification in Housing Management (Chartered Institute of Housing Level 4 or equivalent). H&S qualification (IOSH 5 day or NEBOSH construction certificate) with a depth of working knowledge of application of Health and Safety legislation and how to keep people safe. Extensive knowledge of statutory regulations relevant to the role Demonstrable experience in managing large scale contract and maintenance projects within a housing organisation. Commercially astute with the ability to analyse financial data and formulate work programmes within defined budgets Good communicator with ability to lead and motivate individuals and teams in the delivery of key services Ability to provide support and guidance in the management of trades and external contractors Broad knowledge of building related issues with the ability to provide technical support and advice Demonstrate our Values and Behaviours.
May 13, 2026
Full time
TristoneNash are supporting a large housing association in their search for a Senior Planned Operations Manager covering the organisations patches of Eastleigh, Yeovil, London and Bracknell. The successful candidate is expected to be office based three days per week spread across all regions. Job role: The Senior Planned Operations Manager is responsible for the delivery of all planned and cyclical works programmes for the housing stock. Utilising a team of managers and trades, the role will deliver all planned works which could include bathrooms, kitchens, roofs, windows and redecoration works across the whole operational area of the Group & responsible for a budget of circa 23M. Seeking to identify opportunities to expand and develop in house capacity to deliver works whilst keeping a focus on legislative obligations and compliance. Experience required: Holder of a recognised construction qualification at the appropriate level or extensive experience at this level. Have, or be willing to work towards, an Ofqual-recognised qualification in Housing Management (Chartered Institute of Housing Level 4 or equivalent). H&S qualification (IOSH 5 day or NEBOSH construction certificate) with a depth of working knowledge of application of Health and Safety legislation and how to keep people safe. Extensive knowledge of statutory regulations relevant to the role Demonstrable experience in managing large scale contract and maintenance projects within a housing organisation. Commercially astute with the ability to analyse financial data and formulate work programmes within defined budgets Good communicator with ability to lead and motivate individuals and teams in the delivery of key services Ability to provide support and guidance in the management of trades and external contractors Broad knowledge of building related issues with the ability to provide technical support and advice Demonstrate our Values and Behaviours.
TristoneNash are supporting a large housing association in their search for a Senior Planned Operations Manager covering the organisations patches of Eastleigh, Yeovil, London and Bracknell. The successful candidate is expected to be office based three days per week spread across all regions. Job role: The Senior Planned Operations Manager is responsible for the delivery of all planned and cyclical works programmes for the housing stock. Utilising a team of managers and trades, the role will deliver all planned works which could include bathrooms, kitchens, roofs, windows and redecoration works across the whole operational area of the Group & responsible for a budget of circa 23M. Seeking to identify opportunities to expand and develop in house capacity to deliver works whilst keeping a focus on legislative obligations and compliance. Experience required: Holder of a recognised construction qualification at the appropriate level or extensive experience at this level. Have, or be willing to work towards, an Ofqual-recognised qualification in Housing Management (Chartered Institute of Housing Level 4 or equivalent). H&S qualification (IOSH 5 day or NEBOSH construction certificate) with a depth of working knowledge of application of Health and Safety legislation and how to keep people safe. Extensive knowledge of statutory regulations relevant to the role Demonstrable experience in managing large scale contract and maintenance projects within a housing organisation. Commercially astute with the ability to analyse financial data and formulate work programmes within defined budgets Good communicator with ability to lead and motivate individuals and teams in the delivery of key services Ability to provide support and guidance in the management of trades and external contractors Broad knowledge of building related issues with the ability to provide technical support and advice Demonstrate our Values and Behaviours.
May 13, 2026
Full time
TristoneNash are supporting a large housing association in their search for a Senior Planned Operations Manager covering the organisations patches of Eastleigh, Yeovil, London and Bracknell. The successful candidate is expected to be office based three days per week spread across all regions. Job role: The Senior Planned Operations Manager is responsible for the delivery of all planned and cyclical works programmes for the housing stock. Utilising a team of managers and trades, the role will deliver all planned works which could include bathrooms, kitchens, roofs, windows and redecoration works across the whole operational area of the Group & responsible for a budget of circa 23M. Seeking to identify opportunities to expand and develop in house capacity to deliver works whilst keeping a focus on legislative obligations and compliance. Experience required: Holder of a recognised construction qualification at the appropriate level or extensive experience at this level. Have, or be willing to work towards, an Ofqual-recognised qualification in Housing Management (Chartered Institute of Housing Level 4 or equivalent). H&S qualification (IOSH 5 day or NEBOSH construction certificate) with a depth of working knowledge of application of Health and Safety legislation and how to keep people safe. Extensive knowledge of statutory regulations relevant to the role Demonstrable experience in managing large scale contract and maintenance projects within a housing organisation. Commercially astute with the ability to analyse financial data and formulate work programmes within defined budgets Good communicator with ability to lead and motivate individuals and teams in the delivery of key services Ability to provide support and guidance in the management of trades and external contractors Broad knowledge of building related issues with the ability to provide technical support and advice Demonstrate our Values and Behaviours.
Greys Specialist Recruitment are proud to be partnering with an established, values-led provider of specialist care and education to recruit a Head of Business Development on a 12-month fixed-term contract. This is a senior maternity cover position, offering the opportunity to step into a strategically important role with responsibility for maintaining commercial momentum, strengthening Local Authority relationships, supporting occupancy performance and ensuring the business development function continues to have a clear and credible voice at senior leadership level. The successful person will play a key role in supporting sustainable growth across specialist homes and schools, ensuring referral activity remains values-led, needs-led and focused on achieving positive outcomes for children, young people and adults. The Role As Head of Business Development, you will provide senior leadership to the Business Development team while working closely with Operations, Registered Managers, Headteachers, Finance and external Local Authority partners. You will be responsible for maintaining and developing commissioning relationships, managing referral pipelines, supporting occupancy targets, overseeing contract and framework activity, and ensuring commercial insight and market intelligence inform strategic decision-making. This role would suit someone with strong experience across health, social care and/or specialist education , particularly where they have worked closely with Local Authority commissioners, referral pathways, frameworks, contracts and occupancy-led growth. Key Responsibilities Lead and line manage the Business Development team. Represent the Business Development function at Senior Management Team level. Build and maintain strong relationships with Local Authority commissioners and key external stakeholders. Develop and manage a sustainable pipeline of appropriate referrals and consultations. Work closely with Operations, Registered Managers and Headteachers to support occupancy across homes and schools. Ensure referrals are appropriately matched to service capacity, provision and individual need. Oversee the use of CRM systems to track referrals, offers, pipeline activity and performance. Analyse KPIs, market trends and commissioning intelligence to provide clear reporting and strategic insight. Support fee negotiations, contract discussions and framework participation. Act as a link between Local Authority partners, Operations and Finance to ensure placements are appropriately commissioned, contracted and billed. Represent the organisation at provider forums, conferences, partnership meetings and sector events. Uphold and promote the organisation's values, reputation and market position. What We're Looking For We are looking for a commercially astute, values-driven senior professional with experience in business development, commissioning, referrals or commercial leadership within a complex care, social care, education or health setting. The successful candidate will bring: Senior-level experience within business development, commissioning, referral management or commercial roles. Strong knowledge of Local Authority commissioning, referral pathways, frameworks and contract negotiations. Experience working within complex, multi-site care, education or health environments. Proven ability to manage referral pipelines and support occupancy or growth targets. Strong relationship-building, influencing and negotiation skills. Confidence operating at senior level and contributing to strategic decision-making. Experience working closely with operational teams to ensure appropriate placements and sustainable outcomes. Strong communication, presentation and reporting skills. Excellent organisation, attention to detail and the ability to deliver within tight deadlines. IT literacy, including Word, Excel and PowerPoint. A professional, resilient and discreet approach when handling sensitive information. Experience working with Local Authorities, specialist children's services, SEND education, residential care, adult social care, complex needs, mental health or therapeutic provision would be highly advantageous. Package & Benefits Salary of £60,000 - £68,000 per annum, depending on experience. 12-month fixed-term contract. Hybrid working arrangement. Senior leadership role with genuine strategic impact. Enhanced annual leave. Enhanced maternity, paternity and shared parental leave. Cycle to Work scheme. Retail savings through the Blue Light Card scheme. Employee Assistance Programme. Free eye care vouchers. Internal development opportunities. Working Pattern Full-time, 40 hours per week. The role is based from the organisation's central office in North Wales on a hybrid basis, with regular travel required for internal meetings, Local Authority engagement, provider forums and sector events. Contract Details Contract: Fixed-term, 12 months maternity cover. Estimated start date: 1st August 2026. Estimated end date: 1st August 2027. Reporting to: Director of Support Services. How to Apply To apply for this Head of Business Development position, please send your CV to Greys Specialist Recruitment for immediate consideration. This is an excellent opportunity for an experienced business development, commissioning or referrals leader to step into a senior interim role where commercial insight directly supports meaningful outcomes across specialist care and education services. Based on the attached specification, the role centres on Local Authority relationships, referral pipeline management, occupancy, frameworks, contract negotiations and leadership of the Business Development team.
May 13, 2026
Contractor
Greys Specialist Recruitment are proud to be partnering with an established, values-led provider of specialist care and education to recruit a Head of Business Development on a 12-month fixed-term contract. This is a senior maternity cover position, offering the opportunity to step into a strategically important role with responsibility for maintaining commercial momentum, strengthening Local Authority relationships, supporting occupancy performance and ensuring the business development function continues to have a clear and credible voice at senior leadership level. The successful person will play a key role in supporting sustainable growth across specialist homes and schools, ensuring referral activity remains values-led, needs-led and focused on achieving positive outcomes for children, young people and adults. The Role As Head of Business Development, you will provide senior leadership to the Business Development team while working closely with Operations, Registered Managers, Headteachers, Finance and external Local Authority partners. You will be responsible for maintaining and developing commissioning relationships, managing referral pipelines, supporting occupancy targets, overseeing contract and framework activity, and ensuring commercial insight and market intelligence inform strategic decision-making. This role would suit someone with strong experience across health, social care and/or specialist education , particularly where they have worked closely with Local Authority commissioners, referral pathways, frameworks, contracts and occupancy-led growth. Key Responsibilities Lead and line manage the Business Development team. Represent the Business Development function at Senior Management Team level. Build and maintain strong relationships with Local Authority commissioners and key external stakeholders. Develop and manage a sustainable pipeline of appropriate referrals and consultations. Work closely with Operations, Registered Managers and Headteachers to support occupancy across homes and schools. Ensure referrals are appropriately matched to service capacity, provision and individual need. Oversee the use of CRM systems to track referrals, offers, pipeline activity and performance. Analyse KPIs, market trends and commissioning intelligence to provide clear reporting and strategic insight. Support fee negotiations, contract discussions and framework participation. Act as a link between Local Authority partners, Operations and Finance to ensure placements are appropriately commissioned, contracted and billed. Represent the organisation at provider forums, conferences, partnership meetings and sector events. Uphold and promote the organisation's values, reputation and market position. What We're Looking For We are looking for a commercially astute, values-driven senior professional with experience in business development, commissioning, referrals or commercial leadership within a complex care, social care, education or health setting. The successful candidate will bring: Senior-level experience within business development, commissioning, referral management or commercial roles. Strong knowledge of Local Authority commissioning, referral pathways, frameworks and contract negotiations. Experience working within complex, multi-site care, education or health environments. Proven ability to manage referral pipelines and support occupancy or growth targets. Strong relationship-building, influencing and negotiation skills. Confidence operating at senior level and contributing to strategic decision-making. Experience working closely with operational teams to ensure appropriate placements and sustainable outcomes. Strong communication, presentation and reporting skills. Excellent organisation, attention to detail and the ability to deliver within tight deadlines. IT literacy, including Word, Excel and PowerPoint. A professional, resilient and discreet approach when handling sensitive information. Experience working with Local Authorities, specialist children's services, SEND education, residential care, adult social care, complex needs, mental health or therapeutic provision would be highly advantageous. Package & Benefits Salary of £60,000 - £68,000 per annum, depending on experience. 12-month fixed-term contract. Hybrid working arrangement. Senior leadership role with genuine strategic impact. Enhanced annual leave. Enhanced maternity, paternity and shared parental leave. Cycle to Work scheme. Retail savings through the Blue Light Card scheme. Employee Assistance Programme. Free eye care vouchers. Internal development opportunities. Working Pattern Full-time, 40 hours per week. The role is based from the organisation's central office in North Wales on a hybrid basis, with regular travel required for internal meetings, Local Authority engagement, provider forums and sector events. Contract Details Contract: Fixed-term, 12 months maternity cover. Estimated start date: 1st August 2026. Estimated end date: 1st August 2027. Reporting to: Director of Support Services. How to Apply To apply for this Head of Business Development position, please send your CV to Greys Specialist Recruitment for immediate consideration. This is an excellent opportunity for an experienced business development, commissioning or referrals leader to step into a senior interim role where commercial insight directly supports meaningful outcomes across specialist care and education services. Based on the attached specification, the role centres on Local Authority relationships, referral pipeline management, occupancy, frameworks, contract negotiations and leadership of the Business Development team.
Join us at an exciting time in our journey to improve lives through the sport of boccia and help to lead development of the most inclusive sport in England. The Partnership and Infrastructure Manager will focus on driving participation growth within communities by working in partnership with key stakeholders, including Leisure providers, Active Partnerships, and National charities, to create inclusive and sustainable opportunities. Purpose of the Job To develop and expand the boccia community infrastructure, increasing access and participation. To build and strengthen strategic partnerships that create more opportunities for people to play boccia. To coordinate and deliver the implementation of Boccia England s action plans within key place-based locations . As Partnerships and Infrastructure Manager you will play a central part supporting the organisation and ensuring we offer great service and care to the boccia community. We are looking for someone who can make a positive contribution to our charity and use their experience and skills to support our work. The ideal candidate will be passionate about making a real difference and bring new ideas for our processes and services. Accountability and Objectives of the role Strategic Focus Support the co-ordination and delivery of agreed operational plans and programme by providing quarterly reports on performance against the targets in the annual delivery plan, for the board and key stakeholders. Drive the development of boccia delivery in key regions, aligned with Sport England place-based investment priorities. Collect, collate and report data, insight and learning related to the delivery of the Boccia England operational plan Support the implementation of the People Plan for our external workforce at a local level where identified Work with colleagues to secure new funding to resource the development and growth of boccia in regions. Relationship Building Lead the initiation and development of a nationwide regional community boccia infrastructure model. Develop and manage a network of key partners to create opportunities that connect, engage, and empower physically disabled people and wider communities through a range of Boccia initiatives. Build and maintain strong relationships with key identified partners to ensure Boccia England maximizes the opportunities to grow the sport of boccia Plan, promote, and deliver engagement events such as the Big Boccia Conversation , creating opportunities for partners and stakeholders to network, share ideas, and explore ways to increase participation in Boccia and disability sport. Collaborate with colleagues to establish new clubs, strengthen school engagement, and ensure the sustainability of participation growth. Programme Development Promote and support the delivery of Try Boccia , providing partners with the tools, resources, and guidance required to deliver inclusive Boccia sessions across a range of community settings Support the development of local and regional Boccia communities, building their capacity to deliver sustainable participation opportunities across clubs and Try Boccia sites. Deliver a roadmap of initiatives across key locations to drive participation through a range of Boccia programmes. Finance and Budget Management - Ensure effective processes are in place to manage and report on budgets. Coordinate annual budget planning and monitoring of performance against budgets. Effectively manage and monitor the specific budgets for participation and development programmes, with clear means of measuring progress. With the senior leadership team, ensure the preparation of relevant and appropriate quarterly financial reports to the Board. EDI and Safeguarding Promote and embed equality, diversity, and inclusion across all aspects of work. Ensure accessibility and inclusive practices are integrated into all working processes, creating a workplace and culture that is welcoming, equitable, and representative of all communities. Promote the safety, welfare, and well-being of everyone to ensure full compliance with safeguarding policies and procedures. Report all safeguarding concerns in line with policies and legislation. Foster a safe, inclusive, and protective environment for all within Boccia Englands workplace and community General Requirements Manage own workload effectively. Be committed to continuous improvement. Provide excellent and timely customer service with both internal and external communications. Use and share knowledge and expertise to promote boccia and develop Boccia England. Be an advocate for Boccia England and the sport of boccia. support the wider Boccia England team to ensure business objectives are achieved Any other tasks or responsibilities as deemed appropriate by the Head of Sport and commensurate with the responsibilities of the post. For further details of the role please access the Job Descripton by visiting the Boccia England website under the careers section.
May 13, 2026
Full time
Join us at an exciting time in our journey to improve lives through the sport of boccia and help to lead development of the most inclusive sport in England. The Partnership and Infrastructure Manager will focus on driving participation growth within communities by working in partnership with key stakeholders, including Leisure providers, Active Partnerships, and National charities, to create inclusive and sustainable opportunities. Purpose of the Job To develop and expand the boccia community infrastructure, increasing access and participation. To build and strengthen strategic partnerships that create more opportunities for people to play boccia. To coordinate and deliver the implementation of Boccia England s action plans within key place-based locations . As Partnerships and Infrastructure Manager you will play a central part supporting the organisation and ensuring we offer great service and care to the boccia community. We are looking for someone who can make a positive contribution to our charity and use their experience and skills to support our work. The ideal candidate will be passionate about making a real difference and bring new ideas for our processes and services. Accountability and Objectives of the role Strategic Focus Support the co-ordination and delivery of agreed operational plans and programme by providing quarterly reports on performance against the targets in the annual delivery plan, for the board and key stakeholders. Drive the development of boccia delivery in key regions, aligned with Sport England place-based investment priorities. Collect, collate and report data, insight and learning related to the delivery of the Boccia England operational plan Support the implementation of the People Plan for our external workforce at a local level where identified Work with colleagues to secure new funding to resource the development and growth of boccia in regions. Relationship Building Lead the initiation and development of a nationwide regional community boccia infrastructure model. Develop and manage a network of key partners to create opportunities that connect, engage, and empower physically disabled people and wider communities through a range of Boccia initiatives. Build and maintain strong relationships with key identified partners to ensure Boccia England maximizes the opportunities to grow the sport of boccia Plan, promote, and deliver engagement events such as the Big Boccia Conversation , creating opportunities for partners and stakeholders to network, share ideas, and explore ways to increase participation in Boccia and disability sport. Collaborate with colleagues to establish new clubs, strengthen school engagement, and ensure the sustainability of participation growth. Programme Development Promote and support the delivery of Try Boccia , providing partners with the tools, resources, and guidance required to deliver inclusive Boccia sessions across a range of community settings Support the development of local and regional Boccia communities, building their capacity to deliver sustainable participation opportunities across clubs and Try Boccia sites. Deliver a roadmap of initiatives across key locations to drive participation through a range of Boccia programmes. Finance and Budget Management - Ensure effective processes are in place to manage and report on budgets. Coordinate annual budget planning and monitoring of performance against budgets. Effectively manage and monitor the specific budgets for participation and development programmes, with clear means of measuring progress. With the senior leadership team, ensure the preparation of relevant and appropriate quarterly financial reports to the Board. EDI and Safeguarding Promote and embed equality, diversity, and inclusion across all aspects of work. Ensure accessibility and inclusive practices are integrated into all working processes, creating a workplace and culture that is welcoming, equitable, and representative of all communities. Promote the safety, welfare, and well-being of everyone to ensure full compliance with safeguarding policies and procedures. Report all safeguarding concerns in line with policies and legislation. Foster a safe, inclusive, and protective environment for all within Boccia Englands workplace and community General Requirements Manage own workload effectively. Be committed to continuous improvement. Provide excellent and timely customer service with both internal and external communications. Use and share knowledge and expertise to promote boccia and develop Boccia England. Be an advocate for Boccia England and the sport of boccia. support the wider Boccia England team to ensure business objectives are achieved Any other tasks or responsibilities as deemed appropriate by the Head of Sport and commensurate with the responsibilities of the post. For further details of the role please access the Job Descripton by visiting the Boccia England website under the careers section.
TristoneNash are supporting a large housing association in their search for a Senior Planned Operations Manager covering the organisations patches of Eastleigh, Yeovil, London and Bracknell. The successful candidate is expected to be office based three days per week spread across all regions. Job role: The Senior Planned Operations Manager is responsible for the delivery of all planned and cyclical works programmes for the housing stock. Utilising a team of managers and trades, the role will deliver all planned works which could include bathrooms, kitchens, roofs, windows and redecoration works across the whole operational area of the Group & responsible for a budget of circa 23M. Seeking to identify opportunities to expand and develop in house capacity to deliver works whilst keeping a focus on legislative obligations and compliance. Experience required: Holder of a recognised construction qualification at the appropriate level or extensive experience at this level. Have, or be willing to work towards, an Ofqual-recognised qualification in Housing Management (Chartered Institute of Housing Level 4 or equivalent). H&S qualification (IOSH 5 day or NEBOSH construction certificate) with a depth of working knowledge of application of Health and Safety legislation and how to keep people safe. Extensive knowledge of statutory regulations relevant to the role Demonstrable experience in managing large scale contract and maintenance projects within a housing organisation. Commercially astute with the ability to analyse financial data and formulate work programmes within defined budgets Good communicator with ability to lead and motivate individuals and teams in the delivery of key services Ability to provide support and guidance in the management of trades and external contractors Broad knowledge of building related issues with the ability to provide technical support and advice Demonstrate our Values and Behaviours.
May 13, 2026
Full time
TristoneNash are supporting a large housing association in their search for a Senior Planned Operations Manager covering the organisations patches of Eastleigh, Yeovil, London and Bracknell. The successful candidate is expected to be office based three days per week spread across all regions. Job role: The Senior Planned Operations Manager is responsible for the delivery of all planned and cyclical works programmes for the housing stock. Utilising a team of managers and trades, the role will deliver all planned works which could include bathrooms, kitchens, roofs, windows and redecoration works across the whole operational area of the Group & responsible for a budget of circa 23M. Seeking to identify opportunities to expand and develop in house capacity to deliver works whilst keeping a focus on legislative obligations and compliance. Experience required: Holder of a recognised construction qualification at the appropriate level or extensive experience at this level. Have, or be willing to work towards, an Ofqual-recognised qualification in Housing Management (Chartered Institute of Housing Level 4 or equivalent). H&S qualification (IOSH 5 day or NEBOSH construction certificate) with a depth of working knowledge of application of Health and Safety legislation and how to keep people safe. Extensive knowledge of statutory regulations relevant to the role Demonstrable experience in managing large scale contract and maintenance projects within a housing organisation. Commercially astute with the ability to analyse financial data and formulate work programmes within defined budgets Good communicator with ability to lead and motivate individuals and teams in the delivery of key services Ability to provide support and guidance in the management of trades and external contractors Broad knowledge of building related issues with the ability to provide technical support and advice Demonstrate our Values and Behaviours.
Kirtana consulting is looking for Oracle APPS DBA for 6months rolling contract in London. Job description: Minimum years of experience: 12 years Job Description: Manage installation, configuration, patching, and cloning of Oracle E-business Suite (R12) environments. Perform database administration activities including backup/recovery, performance tuning, and capacity planning. Monitor production systems, troubleshoot incidents, and ensure high availability with minimal downtime. Handle Oracle Applications upgrades, AD/TXK patching, and apply security patches as per compliance. Support concurrent managers, workflows, and application tier services across multi-node environments
May 13, 2026
Contractor
Kirtana consulting is looking for Oracle APPS DBA for 6months rolling contract in London. Job description: Minimum years of experience: 12 years Job Description: Manage installation, configuration, patching, and cloning of Oracle E-business Suite (R12) environments. Perform database administration activities including backup/recovery, performance tuning, and capacity planning. Monitor production systems, troubleshoot incidents, and ensure high availability with minimal downtime. Handle Oracle Applications upgrades, AD/TXK patching, and apply security patches as per compliance. Support concurrent managers, workflows, and application tier services across multi-node environments
Bennett and Game Recruitment LTD
Astwood Bank, Worcestershire
Position: Senior Accountant Location: Worcestershire Package: 35,000 - 45,000, 25 days holiday plus BH, profit-related bonus, hybrid working Working hours: Full time, Monday-Friday, including flexi-time policy As an Accounts Manager, you will play a pivotal role in the technical delivery and compliance of the firm, moving away from advisory or business development to focus on high-level accuracy. You will lead and develop a high-performing team by delegating tasks, identifying learning needs, and providing hands-on coaching to empower staff. Your primary focus will be the meticulous review and finalization of financial statements, ensuring every file adheres to the latest tax laws and regulatory standards. Additionally, you will serve as the final point of contact for compliance matters, conducting year-end meetings with clients via phone or video call to explain final accounts with clarity and empathy. This role is well suited to a qualified professional (AAT/ACA/ACCA) with at least 2 years of experience in a practice environment who thrives in a leadership capacity. So, if you are an experienced accountant looking for a collaborative culture where you can take ownership of technical excellence, look no further. Accounts Manager Job Responsibilities Review and finalise year-end financial statements to ensure full accuracy and compliance. Lead and develop a high-performing team through regular 1-to-1s, mentoring, and coaching. Conduct year-end meetings with clients via phone or video call to review final accounts. Manage team workflows and delegation to ensure all deadlines are consistently met. Stay up-to-date with tax laws, legislative updates, and software to enhance service delivery. Drive practice efficiencies by suggesting and implementing improvements to procedures. Respond to client queries regarding compliance and year-end accounting matters. Accounts Manager Job Requirements AAT, ACA, or ACCA qualified (or equivalent) is preferred. Strong technical expertise in accountancy, tax laws, and regulatory requirements. Proven leadership and delegation skills with the ability to support team growth. Proficient in using modern accounting software such as Xero, Sage, QuickBooks, or Apron. Excellent communication skills for clear and professional client interactions. A proactive, detail-oriented approach to compliance and workflow management. Commitment to continuous learning and a positive, collaborative team culture. Accounts Manager Salary & Benefits Competitive Salary: Ranging from 35,000 - 45,000 depending on experience. Generous Leave: Minimum 25 days holiday plus bank holidays, with additional loyalty days for service. Flexible Working: Hybrid office/remote work options and a flexi-time policy. Financial Perks: Profit-related bonus scheme, free financial coaching, and mortgage advice. Health & Wellbeing: 24/7 GP consultations, employee assistance program, and mental health resources. Growth & Culture: Structured career development programs and regular family-friendly social events. Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
May 13, 2026
Full time
Position: Senior Accountant Location: Worcestershire Package: 35,000 - 45,000, 25 days holiday plus BH, profit-related bonus, hybrid working Working hours: Full time, Monday-Friday, including flexi-time policy As an Accounts Manager, you will play a pivotal role in the technical delivery and compliance of the firm, moving away from advisory or business development to focus on high-level accuracy. You will lead and develop a high-performing team by delegating tasks, identifying learning needs, and providing hands-on coaching to empower staff. Your primary focus will be the meticulous review and finalization of financial statements, ensuring every file adheres to the latest tax laws and regulatory standards. Additionally, you will serve as the final point of contact for compliance matters, conducting year-end meetings with clients via phone or video call to explain final accounts with clarity and empathy. This role is well suited to a qualified professional (AAT/ACA/ACCA) with at least 2 years of experience in a practice environment who thrives in a leadership capacity. So, if you are an experienced accountant looking for a collaborative culture where you can take ownership of technical excellence, look no further. Accounts Manager Job Responsibilities Review and finalise year-end financial statements to ensure full accuracy and compliance. Lead and develop a high-performing team through regular 1-to-1s, mentoring, and coaching. Conduct year-end meetings with clients via phone or video call to review final accounts. Manage team workflows and delegation to ensure all deadlines are consistently met. Stay up-to-date with tax laws, legislative updates, and software to enhance service delivery. Drive practice efficiencies by suggesting and implementing improvements to procedures. Respond to client queries regarding compliance and year-end accounting matters. Accounts Manager Job Requirements AAT, ACA, or ACCA qualified (or equivalent) is preferred. Strong technical expertise in accountancy, tax laws, and regulatory requirements. Proven leadership and delegation skills with the ability to support team growth. Proficient in using modern accounting software such as Xero, Sage, QuickBooks, or Apron. Excellent communication skills for clear and professional client interactions. A proactive, detail-oriented approach to compliance and workflow management. Commitment to continuous learning and a positive, collaborative team culture. Accounts Manager Salary & Benefits Competitive Salary: Ranging from 35,000 - 45,000 depending on experience. Generous Leave: Minimum 25 days holiday plus bank holidays, with additional loyalty days for service. Flexible Working: Hybrid office/remote work options and a flexi-time policy. Financial Perks: Profit-related bonus scheme, free financial coaching, and mortgage advice. Health & Wellbeing: 24/7 GP consultations, employee assistance program, and mental health resources. Growth & Culture: Structured career development programs and regular family-friendly social events. Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
Are you an experienced Health and Safety Manager? Do you have a wealth of experience within Heavy Industry and/or fast paced production environments? Are you based in or around Corby? Tata Corby works are seeking an experienced Health and Safety Manager to strengthen compliance, drive change and provide profound expertise, ensuring safety for all. The successful applicant will be an individual who is NEBOSH qualified and holds strong Health and Safety Management experience within an Industrial environment. Role: Health and Safety Manager Location: Tata Steel, Weldon Rd, Corby, NN17 5UA Salary: Competitive and based upon experience Start: ASAP, pending the result of a completed medical assessment, which does include a Drug and Alcohol test Responsibilities: Representing the organisation in matters relating to site Health and Safety Leading and developing Health and Safety teams Ensuring stakeholder capability and competency towards H&S Partaking in routine safety management Coordinating internal and external incident reporting Preparing and submitting RIDDOR reports as required Overseeing contractor safety Conducting supplier audits, competency checks, RAMS compliance and permit controls Maintaining H&S systems through audit, reporting, assessments Overseeing investigations Ensuring effective reporting, circulation and closure of required action Participating in regional audits, programmes and H&S initiatives Acting as a subject matter expert for H&S related incident investigation, return to work, OH, disciplinary and grievance hearings Essential requirements: Driving license and use of a car (due to the nature of the works) NEBOSH qualification (chartered IOSH membership desirable) Tenure within production or industrial environments in a H&S capacity Strong ability to influence and engage individuals within H&S matters Ability to provide proactive and structured decisions towards issues Experience coaching and mentoring stakeholders with H&S best practice Proven experience in a H&S managerial role (2+ years) Strong written and verbal communication skills Good level of IT literacy Benefits: Annual pay review Quarterly bonus scheme, subject to business performance Individual private healthcare cover 35 days paid holiday per year (including Bank Holidays) A leading pension scheme (10% employer against 6% employee contribution) Exclusive online services including restaurant and retail discounts Chance to receive £300 for referring a friend Does this role sound interesting? Apply today and a member of the team will be in contact if you meet our requirements. All applicants are subject to vetting checks including: Right to work check, medical check and reference check. Randstad Business Support is acting as an Employment Agency in relation to this vacancy.
May 13, 2026
Full time
Are you an experienced Health and Safety Manager? Do you have a wealth of experience within Heavy Industry and/or fast paced production environments? Are you based in or around Corby? Tata Corby works are seeking an experienced Health and Safety Manager to strengthen compliance, drive change and provide profound expertise, ensuring safety for all. The successful applicant will be an individual who is NEBOSH qualified and holds strong Health and Safety Management experience within an Industrial environment. Role: Health and Safety Manager Location: Tata Steel, Weldon Rd, Corby, NN17 5UA Salary: Competitive and based upon experience Start: ASAP, pending the result of a completed medical assessment, which does include a Drug and Alcohol test Responsibilities: Representing the organisation in matters relating to site Health and Safety Leading and developing Health and Safety teams Ensuring stakeholder capability and competency towards H&S Partaking in routine safety management Coordinating internal and external incident reporting Preparing and submitting RIDDOR reports as required Overseeing contractor safety Conducting supplier audits, competency checks, RAMS compliance and permit controls Maintaining H&S systems through audit, reporting, assessments Overseeing investigations Ensuring effective reporting, circulation and closure of required action Participating in regional audits, programmes and H&S initiatives Acting as a subject matter expert for H&S related incident investigation, return to work, OH, disciplinary and grievance hearings Essential requirements: Driving license and use of a car (due to the nature of the works) NEBOSH qualification (chartered IOSH membership desirable) Tenure within production or industrial environments in a H&S capacity Strong ability to influence and engage individuals within H&S matters Ability to provide proactive and structured decisions towards issues Experience coaching and mentoring stakeholders with H&S best practice Proven experience in a H&S managerial role (2+ years) Strong written and verbal communication skills Good level of IT literacy Benefits: Annual pay review Quarterly bonus scheme, subject to business performance Individual private healthcare cover 35 days paid holiday per year (including Bank Holidays) A leading pension scheme (10% employer against 6% employee contribution) Exclusive online services including restaurant and retail discounts Chance to receive £300 for referring a friend Does this role sound interesting? Apply today and a member of the team will be in contact if you meet our requirements. All applicants are subject to vetting checks including: Right to work check, medical check and reference check. Randstad Business Support is acting as an Employment Agency in relation to this vacancy.
3 days in the office near Bank Station and 2 from home May consider 4 days a week CIPD Level 5-7 is essential This is an excellent opportunity work for a small and highly successful niche consultancy firm. Based in the centre of London you will be working in a client facing consultancy capacity, responsible for supporting clients predominantly in the Financial Services Sector on and off site to proactively manage their HR function. We are looking for a true generalist who has experience of a 360 HR role and ideally has at least 4-5 years' experience in a HR Generalist function as an advisor or manager. You will need excellent ER skills for this role and have a highly professional approach to a range of clients. Your role: Audit and review the HR function for new and existing clients Assess, update and review client documentation including policies and procedures Acting as in-house HR department to provide HR and benefits administration and onboarding Implement and maintain HR software system for clients Undertake specific projects for clients including grievances, disciplinary issues, TUPE and redundancy Carry out health and safety assessments onsite Writing contracts of employment Amendment to settlement agreements The person: 4+ years experience in a HR Advisor/HR Manager or HR Consultant capacity CIPD qualified at level 5-7 (essential) Employee Relations (essential) Educated to degree level (preferable) Experienced in using HR cloud based systems Able to produce high quality written and verbal advice Able to demonstrate excellent communication skills and pay attention to detail Highly proactive Professionally presented Proficient in the use of MS Office Packages Experienced in delivering HR solutions to external clients Experienced in using HR systems, ideally Cascade Go HR Able to demonstrate excellent communication skills and pay attention to detail Demonstrate your dedication to keep abreast of legislation changes and awareness of current HR thought leadership Benefits: Flexible working hours - may consider 4 days a week (Mondays required) - office days Mon/Wed/Thur Bonus scheme paid annually Work from home opportunities Great collaborative working environment Great offices Birthday off Please note if you do not have a CIPD level 7 qualification you will recieve and automatic rejection email.
May 13, 2026
Full time
3 days in the office near Bank Station and 2 from home May consider 4 days a week CIPD Level 5-7 is essential This is an excellent opportunity work for a small and highly successful niche consultancy firm. Based in the centre of London you will be working in a client facing consultancy capacity, responsible for supporting clients predominantly in the Financial Services Sector on and off site to proactively manage their HR function. We are looking for a true generalist who has experience of a 360 HR role and ideally has at least 4-5 years' experience in a HR Generalist function as an advisor or manager. You will need excellent ER skills for this role and have a highly professional approach to a range of clients. Your role: Audit and review the HR function for new and existing clients Assess, update and review client documentation including policies and procedures Acting as in-house HR department to provide HR and benefits administration and onboarding Implement and maintain HR software system for clients Undertake specific projects for clients including grievances, disciplinary issues, TUPE and redundancy Carry out health and safety assessments onsite Writing contracts of employment Amendment to settlement agreements The person: 4+ years experience in a HR Advisor/HR Manager or HR Consultant capacity CIPD qualified at level 5-7 (essential) Employee Relations (essential) Educated to degree level (preferable) Experienced in using HR cloud based systems Able to produce high quality written and verbal advice Able to demonstrate excellent communication skills and pay attention to detail Highly proactive Professionally presented Proficient in the use of MS Office Packages Experienced in delivering HR solutions to external clients Experienced in using HR systems, ideally Cascade Go HR Able to demonstrate excellent communication skills and pay attention to detail Demonstrate your dedication to keep abreast of legislation changes and awareness of current HR thought leadership Benefits: Flexible working hours - may consider 4 days a week (Mondays required) - office days Mon/Wed/Thur Bonus scheme paid annually Work from home opportunities Great collaborative working environment Great offices Birthday off Please note if you do not have a CIPD level 7 qualification you will recieve and automatic rejection email.
Deputy Client Accounting Manager Your role will be to provide financial accounting, management reporting, statutory reporting and an administration function for real estate funds. To help supervise up to three individuals, who are responsible for the accounting function, ensuring timely and accurate delivery of related tasks and to act in an advisory and supportive capacity. The role sits within the Real Estate and Infrastructure Operations Team. How you'll spend your time To deputise for the Client Accounting Manager and aid in the control and supervision of a team of Fund Accountants. This includes recruitment and training where required. To help supervise up to three individuals with responsibility for management of up to two direct reports, including performance appraisals. The review and sign off of NAV valuations on the Property Fund. To review Net Asset Value computations for communication to investors and monthly Management Accounts, including the analysis and reconciliation of Balance Sheet and Income Statement General Ledger items. The preparation of supporting documents/workings and liaison with internal and external auditors. To review and sign off annual statutory financial statements. To review and sign off MSCI data and Management Information, including liquidity forecasts. To review quarterly VAT Returns, general ledger reconciliations, and submission to H M Revenue & Customs. To review CGT and capital allowance computations. To review the performance statistics with reconciliation to published industry benchmarks (MSCI), unit price movements and valuation movements. To provide management information required for Board papers, ensuring timeliness and accuracy of data as per agreed timescales. To administer and account for property purchases and sales, including monitoring the VAT treatment of transactions, VAT options to tax, lawyer liaison, liaising with CTI treasury, and provision of Capital Allowance information. Providing Fund updates to the Fund Manager, including adherence to investment restrictions. Ensure continuous implementation and strict application of accounting standards and operational controls. Act as a client relationship manager, including liaising with the client, the preparation of the bi-annual client relationship meeting pack and adherence to client restrictions. To be successful in this role you will have Part/Fully Qualified Accountant - CA, ACA, ACCA or CIMA Management Accounting experience Experience in managing and motivating direct reports Self-starter, deadline-driven and can work on own initiative. Solid financial accounting skills, including ability to analyse and interpret variances Clear and concise communicator with experience of working with colleagues at all levels Client Focus driven with proven experience Advanced Excel skills If you also had this, it would be great Experience in a Financial Services environment Fund Accounting/Real Asset Fund Accounting experience Experience with Horizon not essential but beneficial. Other accounting system experience is useful. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
May 13, 2026
Full time
Deputy Client Accounting Manager Your role will be to provide financial accounting, management reporting, statutory reporting and an administration function for real estate funds. To help supervise up to three individuals, who are responsible for the accounting function, ensuring timely and accurate delivery of related tasks and to act in an advisory and supportive capacity. The role sits within the Real Estate and Infrastructure Operations Team. How you'll spend your time To deputise for the Client Accounting Manager and aid in the control and supervision of a team of Fund Accountants. This includes recruitment and training where required. To help supervise up to three individuals with responsibility for management of up to two direct reports, including performance appraisals. The review and sign off of NAV valuations on the Property Fund. To review Net Asset Value computations for communication to investors and monthly Management Accounts, including the analysis and reconciliation of Balance Sheet and Income Statement General Ledger items. The preparation of supporting documents/workings and liaison with internal and external auditors. To review and sign off annual statutory financial statements. To review and sign off MSCI data and Management Information, including liquidity forecasts. To review quarterly VAT Returns, general ledger reconciliations, and submission to H M Revenue & Customs. To review CGT and capital allowance computations. To review the performance statistics with reconciliation to published industry benchmarks (MSCI), unit price movements and valuation movements. To provide management information required for Board papers, ensuring timeliness and accuracy of data as per agreed timescales. To administer and account for property purchases and sales, including monitoring the VAT treatment of transactions, VAT options to tax, lawyer liaison, liaising with CTI treasury, and provision of Capital Allowance information. Providing Fund updates to the Fund Manager, including adherence to investment restrictions. Ensure continuous implementation and strict application of accounting standards and operational controls. Act as a client relationship manager, including liaising with the client, the preparation of the bi-annual client relationship meeting pack and adherence to client restrictions. To be successful in this role you will have Part/Fully Qualified Accountant - CA, ACA, ACCA or CIMA Management Accounting experience Experience in managing and motivating direct reports Self-starter, deadline-driven and can work on own initiative. Solid financial accounting skills, including ability to analyse and interpret variances Clear and concise communicator with experience of working with colleagues at all levels Client Focus driven with proven experience Advanced Excel skills If you also had this, it would be great Experience in a Financial Services environment Fund Accounting/Real Asset Fund Accounting experience Experience with Horizon not essential but beneficial. Other accounting system experience is useful. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
TristoneNash are supporting a large housing association in their search for a Senior Planned Operations Manager covering the organisations patches of Eastleigh, Yeovil, London and Bracknell. The successful candidate is expected to be office based three days per week spread across all regions. Job role: The Senior Planned Operations Manager is responsible for the delivery of all planned and cyclical works programmes for the housing stock. Utilising a team of managers and trades, the role will deliver all planned works which could include bathrooms, kitchens, roofs, windows and redecoration works across the whole operational area of the Group & responsible for a budget of circa 23M. Seeking to identify opportunities to expand and develop in house capacity to deliver works whilst keeping a focus on legislative obligations and compliance. Experience required: Holder of a recognised construction qualification at the appropriate level or extensive experience at this level. Have, or be willing to work towards, an Ofqual-recognised qualification in Housing Management (Chartered Institute of Housing Level 4 or equivalent). H&S qualification (IOSH 5 day or NEBOSH construction certificate) with a depth of working knowledge of application of Health and Safety legislation and how to keep people safe. Extensive knowledge of statutory regulations relevant to the role Demonstrable experience in managing large scale contract and maintenance projects within a housing organisation. Commercially astute with the ability to analyse financial data and formulate work programmes within defined budgets Good communicator with ability to lead and motivate individuals and teams in the delivery of key services Ability to provide support and guidance in the management of trades and external contractors Broad knowledge of building related issues with the ability to provide technical support and advice Demonstrate our Values and Behaviours.
May 13, 2026
Full time
TristoneNash are supporting a large housing association in their search for a Senior Planned Operations Manager covering the organisations patches of Eastleigh, Yeovil, London and Bracknell. The successful candidate is expected to be office based three days per week spread across all regions. Job role: The Senior Planned Operations Manager is responsible for the delivery of all planned and cyclical works programmes for the housing stock. Utilising a team of managers and trades, the role will deliver all planned works which could include bathrooms, kitchens, roofs, windows and redecoration works across the whole operational area of the Group & responsible for a budget of circa 23M. Seeking to identify opportunities to expand and develop in house capacity to deliver works whilst keeping a focus on legislative obligations and compliance. Experience required: Holder of a recognised construction qualification at the appropriate level or extensive experience at this level. Have, or be willing to work towards, an Ofqual-recognised qualification in Housing Management (Chartered Institute of Housing Level 4 or equivalent). H&S qualification (IOSH 5 day or NEBOSH construction certificate) with a depth of working knowledge of application of Health and Safety legislation and how to keep people safe. Extensive knowledge of statutory regulations relevant to the role Demonstrable experience in managing large scale contract and maintenance projects within a housing organisation. Commercially astute with the ability to analyse financial data and formulate work programmes within defined budgets Good communicator with ability to lead and motivate individuals and teams in the delivery of key services Ability to provide support and guidance in the management of trades and external contractors Broad knowledge of building related issues with the ability to provide technical support and advice Demonstrate our Values and Behaviours.
Get Staffed Online Recruitment Limited
Redruth, Cornwall
Account Manager Redruth, Cornwall Full-Time £27,000 - £32,000 Our client is Cornwall-based IT managed service provider with over 20 years of experience helping organisations of every size, from local start-ups to multinationals, get the most from their technology. As a Cisco Premier Partner, Microsoft Solutions Partner, and Google Workspace Partner, they are trusted by clients across multiple sectors. As they continue to grow, they are looking for an Account Manager to help them deliver the kind of service their clients have come to rely on. This isn't a hard-sell, cold-calling role. It's about building genuine relationships, understanding what your clients need, making sure they get it, and spotting opportunities to help them more. If you're the kind of person who takes pride in following through and gets satisfaction from a problem well-solved, you'll fit in here. What You'll Be Doing Day to day, you'll be the main point of contact for a portfolio of clients - handling queries, processing quotes and orders, and making sure everything runs smoothly. More specifically: Providing pre- and post-sales support to clients, working alongside our client's technical team to make sure customers get the right solution and a seamless experience. Growing existing accounts and onboarding new clients - not through pressure, but by genuinely understanding their needs and demonstrating value. Coordinating across internal teams (technical support, admin, management) to resolve issues and meet service level agreements. Maintaining our client's CRM system - keeping customer accounts, contracts, and records accurate and up to date. Liaising with third-party suppliers when needed to resolve client issues promptly. What Our Client Is Looking For They care more about the right mindset than a perfect CV. You'll need: Strong communication and interpersonal skills - you're comfortable on the phone, clear in writing, and good at building rapport. A proactive, self-motivated approach - you spot things before they become problems and follow up without being chased. Good judgement under pressure - you can prioritise competing demands and make sensible decisions in a fast-paced environment. Attention to detail and a methodical approach to your work. Solid time management - you can keep multiple clients and tasks moving simultaneously. It would also be great (but not essential) if you have: Experience in an account management or sales support role. Some exposure to or genuine interest in IT - Whether through a previous role, self-directed learning, or just being the person everyone asks for tech help. This doesn't need to be in an account management capacity. Previous experience working within an MSP would be a distinct advantage. Familiarity with cloud software, systems, or IT security. What Our Client Offers: £27,000 - £32,000 per annum depending on experience. Full-time role. A structured training plan and genuine investment in your professional development. A supportive team environment at a company that's been doing this successfully since 2004. Sound like you Our client would love to hear from you.
May 13, 2026
Full time
Account Manager Redruth, Cornwall Full-Time £27,000 - £32,000 Our client is Cornwall-based IT managed service provider with over 20 years of experience helping organisations of every size, from local start-ups to multinationals, get the most from their technology. As a Cisco Premier Partner, Microsoft Solutions Partner, and Google Workspace Partner, they are trusted by clients across multiple sectors. As they continue to grow, they are looking for an Account Manager to help them deliver the kind of service their clients have come to rely on. This isn't a hard-sell, cold-calling role. It's about building genuine relationships, understanding what your clients need, making sure they get it, and spotting opportunities to help them more. If you're the kind of person who takes pride in following through and gets satisfaction from a problem well-solved, you'll fit in here. What You'll Be Doing Day to day, you'll be the main point of contact for a portfolio of clients - handling queries, processing quotes and orders, and making sure everything runs smoothly. More specifically: Providing pre- and post-sales support to clients, working alongside our client's technical team to make sure customers get the right solution and a seamless experience. Growing existing accounts and onboarding new clients - not through pressure, but by genuinely understanding their needs and demonstrating value. Coordinating across internal teams (technical support, admin, management) to resolve issues and meet service level agreements. Maintaining our client's CRM system - keeping customer accounts, contracts, and records accurate and up to date. Liaising with third-party suppliers when needed to resolve client issues promptly. What Our Client Is Looking For They care more about the right mindset than a perfect CV. You'll need: Strong communication and interpersonal skills - you're comfortable on the phone, clear in writing, and good at building rapport. A proactive, self-motivated approach - you spot things before they become problems and follow up without being chased. Good judgement under pressure - you can prioritise competing demands and make sensible decisions in a fast-paced environment. Attention to detail and a methodical approach to your work. Solid time management - you can keep multiple clients and tasks moving simultaneously. It would also be great (but not essential) if you have: Experience in an account management or sales support role. Some exposure to or genuine interest in IT - Whether through a previous role, self-directed learning, or just being the person everyone asks for tech help. This doesn't need to be in an account management capacity. Previous experience working within an MSP would be a distinct advantage. Familiarity with cloud software, systems, or IT security. What Our Client Offers: £27,000 - £32,000 per annum depending on experience. Full-time role. A structured training plan and genuine investment in your professional development. A supportive team environment at a company that's been doing this successfully since 2004. Sound like you Our client would love to hear from you.
Job Role - Residential Care Assistant Manager Location - Berkshire Salary - £35,000 - £36,000 DOE Job Type - Permanent Our client is looking for an experienced Elderly Care Professional to join their team. You maybe an experienced Senior Care Assistant that wants to progress to your next step or an existing Assistant Manager who is looking for their new challenge. The successful candidate will be required to work every other weekend and one week (Apply online only) and another week (Apply online only)hrs. You will have two days off in the week when you do work weekends. Main Responsibilities To assist the Manager and Deputy Manager in the running of the home in an efficient and caring manner. Be responsible for the supervision of staff. Work in a direct care capacity on a day-to-day basis. To be directly responsible to the Home Manager, or their appointed representative in respect of all duties performed. Subject to the terms and conditions of the contract of employment. Ensure that the home is operating to a high standard and acceptable to the requirements of the proprietors, the Local Authority, Social Services and the Fire Prevention Officer. To assist in the development, implementation and maintenance of appropriate training for staff. To have designated responsibility for the ordering, recording, administration and disposal of the Homes medication system. Assisting with maintaining adequate staffing levels and the correct mix of staff. QUALIFIVCATIONS & EXPERIENCE Must hold at least a NVQ Level 3 in Health & Social Care. Experience in dementia care
May 13, 2026
Full time
Job Role - Residential Care Assistant Manager Location - Berkshire Salary - £35,000 - £36,000 DOE Job Type - Permanent Our client is looking for an experienced Elderly Care Professional to join their team. You maybe an experienced Senior Care Assistant that wants to progress to your next step or an existing Assistant Manager who is looking for their new challenge. The successful candidate will be required to work every other weekend and one week (Apply online only) and another week (Apply online only)hrs. You will have two days off in the week when you do work weekends. Main Responsibilities To assist the Manager and Deputy Manager in the running of the home in an efficient and caring manner. Be responsible for the supervision of staff. Work in a direct care capacity on a day-to-day basis. To be directly responsible to the Home Manager, or their appointed representative in respect of all duties performed. Subject to the terms and conditions of the contract of employment. Ensure that the home is operating to a high standard and acceptable to the requirements of the proprietors, the Local Authority, Social Services and the Fire Prevention Officer. To assist in the development, implementation and maintenance of appropriate training for staff. To have designated responsibility for the ordering, recording, administration and disposal of the Homes medication system. Assisting with maintaining adequate staffing levels and the correct mix of staff. QUALIFIVCATIONS & EXPERIENCE Must hold at least a NVQ Level 3 in Health & Social Care. Experience in dementia care
Job Title: Completions Manager Location: Manchester Hybrid Salary: On Application Benefits: 25 days' holiday (rising to 30 with service) + your birthday off Generous matched pension + life assurance Private medical cover (Bupa) Holiday buy/sell scheme (up to 5 days) Eye care support + Employee Assistance Programme Recognition awards + regular social events Strong learning & development opportunities About the position of Completions Manager: We're excited to be working with a Specialist Mortgage Lender who are looking for an experienced Completions Manager to join their team in Manchester. This is a great opportunity to demonstrate your technical knowledge and experience across completions and/or conveyancing, whilst being hands on and managing a team Completions Specialists and Administration Specialists. This position will work alongside peer managers across multiple locations, ensuring operational alignment across the teams. This role suits an experienced Completions Mnager with a Specialist Mortgage Lender background or an experienced manager within conveyancing, providing the technical knowledge is demonstrated. Responsibilities for the position of Completions Manager: Coach and develop team members through performance management, 1-2-1s, and ongoing support. Support recruitment within Sales Operations. Ensure compliance with policies, procedures, and regulatory requirements across the team. Manage team resources and capacity to deliver strong customer service and operational performance. Collaborate with Sales Operations management to deliver excellent customer outcomes. Maintain high-quality outputs within a "right first time" culture through coaching and feedback. Communicate effectively with customers and key stakeholders, including brokers, solicitors, and valuers. Ensure SLAs and KPIs are consistently achieved across post-offer mortgage processing. Build and maintain effective relationships with internal and external stakeholders. Resolve customer, broker, and solicitor queries within agreed timescales. Manage complaints and escalations promptly and effectively. Identify training needs to support service excellence and continuous improvement. Recommend process, policy, and service improvements to support operational efficiency. Support completion processing activities to maintain SLAs and KPIs. Experience required for the position of Completions Manager: Mortgage Completions or Conveyancing experience is a must Must have strong management experience, having built successful teams and helped them flourish through change Full understanding of origination platforms, broker and customer journey and HM Land Registry requirements Full understating of the UK Finance handbook Strong team player Dedication to deliver to required standards and timescales For more information regarding the role of Completions Manager , contact us. Stellar Select is acting as an employment agency and is a corporate member of the REC Due to a high volume of applications, we will only contact you if your application has been successful. We aim to contact all successful contacts within two business days.
May 13, 2026
Full time
Job Title: Completions Manager Location: Manchester Hybrid Salary: On Application Benefits: 25 days' holiday (rising to 30 with service) + your birthday off Generous matched pension + life assurance Private medical cover (Bupa) Holiday buy/sell scheme (up to 5 days) Eye care support + Employee Assistance Programme Recognition awards + regular social events Strong learning & development opportunities About the position of Completions Manager: We're excited to be working with a Specialist Mortgage Lender who are looking for an experienced Completions Manager to join their team in Manchester. This is a great opportunity to demonstrate your technical knowledge and experience across completions and/or conveyancing, whilst being hands on and managing a team Completions Specialists and Administration Specialists. This position will work alongside peer managers across multiple locations, ensuring operational alignment across the teams. This role suits an experienced Completions Mnager with a Specialist Mortgage Lender background or an experienced manager within conveyancing, providing the technical knowledge is demonstrated. Responsibilities for the position of Completions Manager: Coach and develop team members through performance management, 1-2-1s, and ongoing support. Support recruitment within Sales Operations. Ensure compliance with policies, procedures, and regulatory requirements across the team. Manage team resources and capacity to deliver strong customer service and operational performance. Collaborate with Sales Operations management to deliver excellent customer outcomes. Maintain high-quality outputs within a "right first time" culture through coaching and feedback. Communicate effectively with customers and key stakeholders, including brokers, solicitors, and valuers. Ensure SLAs and KPIs are consistently achieved across post-offer mortgage processing. Build and maintain effective relationships with internal and external stakeholders. Resolve customer, broker, and solicitor queries within agreed timescales. Manage complaints and escalations promptly and effectively. Identify training needs to support service excellence and continuous improvement. Recommend process, policy, and service improvements to support operational efficiency. Support completion processing activities to maintain SLAs and KPIs. Experience required for the position of Completions Manager: Mortgage Completions or Conveyancing experience is a must Must have strong management experience, having built successful teams and helped them flourish through change Full understanding of origination platforms, broker and customer journey and HM Land Registry requirements Full understating of the UK Finance handbook Strong team player Dedication to deliver to required standards and timescales For more information regarding the role of Completions Manager , contact us. Stellar Select is acting as an employment agency and is a corporate member of the REC Due to a high volume of applications, we will only contact you if your application has been successful. We aim to contact all successful contacts within two business days.
Joshua Robert Recruitment
Welwyn Garden City, Hertfordshire
Job Role - Residential Care Assistant Manager Location - Welwyn Garden City Salary - £35,000 - £36,000 DOE Job Type - Permanent Our client is looking for an experienced Elderly Care Professional to join their team. You maybe an experienced Senior Care Assistant that wants to progress to your next step or an existing Assistant Manager who is looking for their new challenge. The successful candidate will be required to work every other weekend and one week (Apply online only) and another week (Apply online only)hrs. You will have two days off in the week when you do work weekends. Main Responsibilities To assist the Manager and Deputy Manager in the running of the home in an efficient and caring manner. Be responsible for the supervision of staff. Work in a direct care capacity on a day-to-day basis. To be directly responsible to the Home Manager, or their appointed representative in respect of all duties performed. Subject to the terms and conditions of the contract of employment. Ensure that the home is operating to a high standard and acceptable to the requirements of the proprietors, the Local Authority, Social Services and the Fire Prevention Officer. To assist in the development, implementation and maintenance of appropriate training for staff. To have designated responsibility for the ordering, recording, administration and disposal of the Homes medication system. Assisting with maintaining adequate staffing levels and the correct mix of staff. QUALIFIVCATIONS & EXPERIENCE Must hold at least a NVQ Level 3 in Health & Social Care. Experience in dementia care
May 13, 2026
Full time
Job Role - Residential Care Assistant Manager Location - Welwyn Garden City Salary - £35,000 - £36,000 DOE Job Type - Permanent Our client is looking for an experienced Elderly Care Professional to join their team. You maybe an experienced Senior Care Assistant that wants to progress to your next step or an existing Assistant Manager who is looking for their new challenge. The successful candidate will be required to work every other weekend and one week (Apply online only) and another week (Apply online only)hrs. You will have two days off in the week when you do work weekends. Main Responsibilities To assist the Manager and Deputy Manager in the running of the home in an efficient and caring manner. Be responsible for the supervision of staff. Work in a direct care capacity on a day-to-day basis. To be directly responsible to the Home Manager, or their appointed representative in respect of all duties performed. Subject to the terms and conditions of the contract of employment. Ensure that the home is operating to a high standard and acceptable to the requirements of the proprietors, the Local Authority, Social Services and the Fire Prevention Officer. To assist in the development, implementation and maintenance of appropriate training for staff. To have designated responsibility for the ordering, recording, administration and disposal of the Homes medication system. Assisting with maintaining adequate staffing levels and the correct mix of staff. QUALIFIVCATIONS & EXPERIENCE Must hold at least a NVQ Level 3 in Health & Social Care. Experience in dementia care
Finance Operations Manager - Travel - £45k-£55k - Central London Your new company You will work for a private membership service that gives travellers access to specially negotiated rates, added perks, and curated stays at high-end places around the world through a tech-driven platform built on strong hospitality partnerships. Your new role This is a newly created role which offers the opportunity to support the Head of Finance in overseeing the day-to-day running of the finance department, supporting in financial strategy, process implementation/improvement, and, as a priority, to clear a backlog of financial data to bring records up to date. Responsibilities will include (but not be limited to): Clearing backlog of financial transactions and reconciliations Review of existing processes and work with the Head of Finance to make improvements where necessary to increase efficiencies. Preparation of monthly Management Accounts Production of P&L statements, balance sheet reconciliation and variance analysis Review of variances against budget/forecast, providing commentary Month end journals (accruals, prepayments, depreciation) Bank reconciliation Intercompany accounting/journals Maintaining the fixed asset register (including depreciation) End-to-end Payroll VAT returns Supporting year-end statutory accounts preparation Assist with the year-end audit Regular financial reporting Business Partnering with internal/external stakeholders What you'll need to succeed Recent, relevant experience in a similar role with strong experience/knowledge of Management Accounts, Payroll and VAT Relevant industry experience i.e. travel/hospitality, ideally with exposure to commission payment platforms Experience clearing backlogs within a high-volume capacity Double-entry bookkeeping knowledge/experience Excel including VLOOKUP and Pivot Tables What you'll get in return Flexible working options are available with a hybrid working pattern of 3-4 days in the office and 1-2 from home each week. 20 days annual leave plus bank holidays, plus your birthday off 'Nomad days' - work from anywhere you wish for up to 10 days per year Pension Working hours are 9:30am-6pm, Monday to Friday. You must have legal right to work in the UK without employer sponsorship. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
May 13, 2026
Full time
Finance Operations Manager - Travel - £45k-£55k - Central London Your new company You will work for a private membership service that gives travellers access to specially negotiated rates, added perks, and curated stays at high-end places around the world through a tech-driven platform built on strong hospitality partnerships. Your new role This is a newly created role which offers the opportunity to support the Head of Finance in overseeing the day-to-day running of the finance department, supporting in financial strategy, process implementation/improvement, and, as a priority, to clear a backlog of financial data to bring records up to date. Responsibilities will include (but not be limited to): Clearing backlog of financial transactions and reconciliations Review of existing processes and work with the Head of Finance to make improvements where necessary to increase efficiencies. Preparation of monthly Management Accounts Production of P&L statements, balance sheet reconciliation and variance analysis Review of variances against budget/forecast, providing commentary Month end journals (accruals, prepayments, depreciation) Bank reconciliation Intercompany accounting/journals Maintaining the fixed asset register (including depreciation) End-to-end Payroll VAT returns Supporting year-end statutory accounts preparation Assist with the year-end audit Regular financial reporting Business Partnering with internal/external stakeholders What you'll need to succeed Recent, relevant experience in a similar role with strong experience/knowledge of Management Accounts, Payroll and VAT Relevant industry experience i.e. travel/hospitality, ideally with exposure to commission payment platforms Experience clearing backlogs within a high-volume capacity Double-entry bookkeeping knowledge/experience Excel including VLOOKUP and Pivot Tables What you'll get in return Flexible working options are available with a hybrid working pattern of 3-4 days in the office and 1-2 from home each week. 20 days annual leave plus bank holidays, plus your birthday off 'Nomad days' - work from anywhere you wish for up to 10 days per year Pension Working hours are 9:30am-6pm, Monday to Friday. You must have legal right to work in the UK without employer sponsorship. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
About Us We are part of International Airlines Group (IAG), one of the world's leading airline groups and owner of some of the biggest brands in the sky. IAG Transform provides creative and innovative solutions to drive sustainable transformation by delivering procurement and airline services, as well as group-wide systems across IAG. Each operating company benefits from the Transform centralised model, driving efficiencies, automation, and economies of scale. Purpose of the role The Cognitive Automation Factory Ecosystem and Operations Lead is a senior leadership role responsible for the end-to-end operational performance, ecosystem management, and strategic evolution of the Group's Cognitive Automation Factory. This role is effectively the operational backbone and successor-level counterpart to the Head of Cognitive Automation. It ensures that the CAF operates as a high-performance, multi-technology, multi-partner industrial engine capable of delivering 8-figure business benefits through applied AI and automation. The successful candidate will combine deep automation expertise, enterprise-grade delivery leadership, and strong commercial acumen to: Lead large, blended teams (internal and external) Engage senior stakeholders across operating companies Manage strategic technology and delivery partners Own operational governance, standards, and performance metrics Drive sustainable, measurable EBIT impact Your responsibilities 1. Factory Leadership & Operational Excellence Lead the operational performance of the Cognitive Automation Factory across the Group. Industrialise AI and automation delivery through standardised engineering practices, governance, quality controls and reusable frameworks. Ensure predictable, high-quality delivery across multiple concurrent programmes and products. Own delivery economics, capacity planning, utilisation, and multi-shore optimisation. 2. Business Value & Benefits Realisation Ensure all AI and automation initiatives are anchored in measurable business value. Track and govern realised vs. forecast benefits (cost-out, productivity, error reduction, revenue enablement). Act as a senior escalation point for underperforming initiatives. Partner with Finance and OpCo stakeholders to validate tangible benefits delivered. 3. Ecosystem & Partner Management Lead and optimise a blended ecosystem of strategic partners and internal engineering squads. Manage commercial performance, contractual KPIs, and delivery standards. Ensure knowledge transfer and capability uplift within the internal team. Maintain a competitive, scalable, and innovation-led partner model. 4. Technology & Architecture Governance Provide senior oversight across the automation and AI technology stack, including: o RPA platforms (e.g., UiPath, Power Automate) o AWS-based cloud-native architectureso Agentic AI frameworks (Agent Core, LangChain, LangGraph) o Large Language Models (multi-model strategy) o Orchestration frameworks and event-driven architectures o Document AI and extraction (e.g., Berdock)o EVAL frameworks and LLM evaluation methodologies o Observability, monitoring and guardrails for AI agents Ensure scalable, secure, compliant and production-grade solutions. Champion best practices in AI governance, risk management, and model lifecycle management. 5. Senior Stakeholder Engagement Engage senior leaders across operating companies at Director and C-level. Translate AI and automation capabilities into business language. Influence prioritisation decisions and roadmap alignment across the Group. Represent the CAF in senior governance forums. 6. Talent & Capability Development Build and mentor high-performing automation and AI delivery leaders. Establish clear career paths and succession planning within the CAF. Foster a culture of engineering excellence, accountability, and measurable impact. Drive continuous capability uplift across RPA, AI, and agentic systems. Your skills, experience and qualifications Essential Experience 12+ years' experience in enterprise technology delivery, with at least 7+ years leading large-scale automation or AI programmes. Proven track record of delivering significant, tangible business benefits through applied AI and automation. Experience managing multi-disciplinary teams combining internal staff and strategic delivery partners. Experience operating at senior stakeholder level (Director/C-level engagement). Strong commercial acumen, including budget ownership and benefits tracking. Technical Depth (Non-Hands-On but Credible) The candidate must have sufficient depth to challenge architects and engineers credibly, even if not coding daily. Demonstrated expertise in: RPA platforms such as UiPath and Power Automate Cloud-native architectures (preferably AWS) Agentic AI frameworks (LangChain, LangGraph, agent orchestration) Multi-LLM strategies and model selection EVAL frameworks for LLM/agent performance Observability, logging, guardrails and governance for AI agents Workflow orchestration and integration patterns Enterprise-grade security and compliance considerations for AI systems Desirable Experience within aviation, transportation, logistics, or other complex operational industries. Experience scaling an AI or automation factory model. Exposure to regulated environments. Knowledge of EU AI Act and enterprise AI governance frameworks. Personal Attributes Strategic thinker with strong operational discipline. Calm under pressure in complex, multi-stakeholder environments. Commercially sharp, data-driven, and outcome-oriented. High credibility with both engineers and executives. Not dazzled by hype. Focused on value. What we offer The chance to enjoy a challenging career in an exciting, fast-moving environment in a dynamic industry. The opportunity to work in a multi-cultural environment with great offices in many locations. We support our people in maintaining work/life balance, as well as providing the many benefits one would expect from a global organisation, including health insurance, pension and performance bonuses. We are an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law
May 13, 2026
Full time
About Us We are part of International Airlines Group (IAG), one of the world's leading airline groups and owner of some of the biggest brands in the sky. IAG Transform provides creative and innovative solutions to drive sustainable transformation by delivering procurement and airline services, as well as group-wide systems across IAG. Each operating company benefits from the Transform centralised model, driving efficiencies, automation, and economies of scale. Purpose of the role The Cognitive Automation Factory Ecosystem and Operations Lead is a senior leadership role responsible for the end-to-end operational performance, ecosystem management, and strategic evolution of the Group's Cognitive Automation Factory. This role is effectively the operational backbone and successor-level counterpart to the Head of Cognitive Automation. It ensures that the CAF operates as a high-performance, multi-technology, multi-partner industrial engine capable of delivering 8-figure business benefits through applied AI and automation. The successful candidate will combine deep automation expertise, enterprise-grade delivery leadership, and strong commercial acumen to: Lead large, blended teams (internal and external) Engage senior stakeholders across operating companies Manage strategic technology and delivery partners Own operational governance, standards, and performance metrics Drive sustainable, measurable EBIT impact Your responsibilities 1. Factory Leadership & Operational Excellence Lead the operational performance of the Cognitive Automation Factory across the Group. Industrialise AI and automation delivery through standardised engineering practices, governance, quality controls and reusable frameworks. Ensure predictable, high-quality delivery across multiple concurrent programmes and products. Own delivery economics, capacity planning, utilisation, and multi-shore optimisation. 2. Business Value & Benefits Realisation Ensure all AI and automation initiatives are anchored in measurable business value. Track and govern realised vs. forecast benefits (cost-out, productivity, error reduction, revenue enablement). Act as a senior escalation point for underperforming initiatives. Partner with Finance and OpCo stakeholders to validate tangible benefits delivered. 3. Ecosystem & Partner Management Lead and optimise a blended ecosystem of strategic partners and internal engineering squads. Manage commercial performance, contractual KPIs, and delivery standards. Ensure knowledge transfer and capability uplift within the internal team. Maintain a competitive, scalable, and innovation-led partner model. 4. Technology & Architecture Governance Provide senior oversight across the automation and AI technology stack, including: o RPA platforms (e.g., UiPath, Power Automate) o AWS-based cloud-native architectureso Agentic AI frameworks (Agent Core, LangChain, LangGraph) o Large Language Models (multi-model strategy) o Orchestration frameworks and event-driven architectures o Document AI and extraction (e.g., Berdock)o EVAL frameworks and LLM evaluation methodologies o Observability, monitoring and guardrails for AI agents Ensure scalable, secure, compliant and production-grade solutions. Champion best practices in AI governance, risk management, and model lifecycle management. 5. Senior Stakeholder Engagement Engage senior leaders across operating companies at Director and C-level. Translate AI and automation capabilities into business language. Influence prioritisation decisions and roadmap alignment across the Group. Represent the CAF in senior governance forums. 6. Talent & Capability Development Build and mentor high-performing automation and AI delivery leaders. Establish clear career paths and succession planning within the CAF. Foster a culture of engineering excellence, accountability, and measurable impact. Drive continuous capability uplift across RPA, AI, and agentic systems. Your skills, experience and qualifications Essential Experience 12+ years' experience in enterprise technology delivery, with at least 7+ years leading large-scale automation or AI programmes. Proven track record of delivering significant, tangible business benefits through applied AI and automation. Experience managing multi-disciplinary teams combining internal staff and strategic delivery partners. Experience operating at senior stakeholder level (Director/C-level engagement). Strong commercial acumen, including budget ownership and benefits tracking. Technical Depth (Non-Hands-On but Credible) The candidate must have sufficient depth to challenge architects and engineers credibly, even if not coding daily. Demonstrated expertise in: RPA platforms such as UiPath and Power Automate Cloud-native architectures (preferably AWS) Agentic AI frameworks (LangChain, LangGraph, agent orchestration) Multi-LLM strategies and model selection EVAL frameworks for LLM/agent performance Observability, logging, guardrails and governance for AI agents Workflow orchestration and integration patterns Enterprise-grade security and compliance considerations for AI systems Desirable Experience within aviation, transportation, logistics, or other complex operational industries. Experience scaling an AI or automation factory model. Exposure to regulated environments. Knowledge of EU AI Act and enterprise AI governance frameworks. Personal Attributes Strategic thinker with strong operational discipline. Calm under pressure in complex, multi-stakeholder environments. Commercially sharp, data-driven, and outcome-oriented. High credibility with both engineers and executives. Not dazzled by hype. Focused on value. What we offer The chance to enjoy a challenging career in an exciting, fast-moving environment in a dynamic industry. The opportunity to work in a multi-cultural environment with great offices in many locations. We support our people in maintaining work/life balance, as well as providing the many benefits one would expect from a global organisation, including health insurance, pension and performance bonuses. We are an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law
About Our Client: Our esteemed client, one of the UK's foremost independent timber and building supplies merchants with a strong presence in the South East, is seeking an Assistant Manager to join their dynamic team. This exciting opportunity arises due to an internal promotion within their top-performing branch. Position Overview: As an Assistant Manager, you will play a pivotal role in driving sales for the branch and managing the branch when the Branch Manager is absent. Your responsibilities encompass managing staff, generating sales, motivating the sales team, and delivering exceptional service to trade and retail customers, with a primary focus on converting customer inquiries into sales. Principal Duties and Responsibilities: Leadership: Motivate and lead internal sales staff to achieve excellence. Branch Management: Step in for the Branch Manager when needed, ensuring the seamless operation of the branch. Customer Engagement: Respond to incoming calls and provide face-to-face support at the trade counter. Sales Success: Turn initial customer inquiries into sales, generate and send quotes, and expertly manage the customer relationship management (CRM) system, proactively pursuing warm leads and opportunities. Technical Expertise: Offer technical advice, support, and outstanding after-sales service to customers. Customer Growth: Identify opportunities to boost annual spending from existing customers, nurturing strong and lasting trade relationships. Administrative Efficiency: Manage daily administrative tasks, including staff rotas. Candidate Requirements: Our client thrives in a dynamic, entrepreneurial environment and is looking for individuals who possess both the skills and the ambition to grow with their business. The ideal candidate should: Have prior experience in a builders merchants environment and a deep understanding of trade and retail customer needs. Exhibit strong sales skills, with a determination to succeed and a self-driven approach. Possess excellent product knowledge, warm management style, and the ability to forge lasting customer relationships. Demonstrate IT proficiency, with the capacity to swiftly adapt to new systems and enter data accurately. Benefits: Competitive Salary: Our client offers a competitive annual salary of £55,000 , rewarding your valuable contributions. Usual Benefits: In addition to the salary, you will receive typical benefits such as healthcare, pension, ensuring your well-being and work-life balance. Apply Now: If you're excited about this opportunity to work with our esteemed client and play a crucial role in the success and growth of their top-performing branch, we invite you to apply immediately. We look forward to meeting you and witnessing your potential to make a difference. Join our client in building a brighter future together!
May 13, 2026
Full time
About Our Client: Our esteemed client, one of the UK's foremost independent timber and building supplies merchants with a strong presence in the South East, is seeking an Assistant Manager to join their dynamic team. This exciting opportunity arises due to an internal promotion within their top-performing branch. Position Overview: As an Assistant Manager, you will play a pivotal role in driving sales for the branch and managing the branch when the Branch Manager is absent. Your responsibilities encompass managing staff, generating sales, motivating the sales team, and delivering exceptional service to trade and retail customers, with a primary focus on converting customer inquiries into sales. Principal Duties and Responsibilities: Leadership: Motivate and lead internal sales staff to achieve excellence. Branch Management: Step in for the Branch Manager when needed, ensuring the seamless operation of the branch. Customer Engagement: Respond to incoming calls and provide face-to-face support at the trade counter. Sales Success: Turn initial customer inquiries into sales, generate and send quotes, and expertly manage the customer relationship management (CRM) system, proactively pursuing warm leads and opportunities. Technical Expertise: Offer technical advice, support, and outstanding after-sales service to customers. Customer Growth: Identify opportunities to boost annual spending from existing customers, nurturing strong and lasting trade relationships. Administrative Efficiency: Manage daily administrative tasks, including staff rotas. Candidate Requirements: Our client thrives in a dynamic, entrepreneurial environment and is looking for individuals who possess both the skills and the ambition to grow with their business. The ideal candidate should: Have prior experience in a builders merchants environment and a deep understanding of trade and retail customer needs. Exhibit strong sales skills, with a determination to succeed and a self-driven approach. Possess excellent product knowledge, warm management style, and the ability to forge lasting customer relationships. Demonstrate IT proficiency, with the capacity to swiftly adapt to new systems and enter data accurately. Benefits: Competitive Salary: Our client offers a competitive annual salary of £55,000 , rewarding your valuable contributions. Usual Benefits: In addition to the salary, you will receive typical benefits such as healthcare, pension, ensuring your well-being and work-life balance. Apply Now: If you're excited about this opportunity to work with our esteemed client and play a crucial role in the success and growth of their top-performing branch, we invite you to apply immediately. We look forward to meeting you and witnessing your potential to make a difference. Join our client in building a brighter future together!
