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Morgan Hunt Recruitment
Administrative Assistant -North London
Morgan Hunt Recruitment
Morgan Hunt currently require a Administrative Assistant for Housing Trust based in North London on a Temporary basis Pay Rate : £22.89ph LtdHours: 35 hrs Mon to Fri - 9am and 17.00pm - Must be able to work 3 days in office and 2 days Working from HomeLocation: North LondonDuration : 3 month on going contract Main Responsibility Administrative assistant to manage signing and sealing of legal documents, diary and calendar management and management of governance inbox. Full training provided. Candidate will need to undergo some training on their start date. In terms of experience, preference would be to either have a university graduate or a school leaver with good GSCEs in maths and English. The process is completely teachable and easy to follow but they need common sense and ability to learn and pick up stuff quick but will be fully supportive. Someone who is interested in paralegal work, training as a governance officer etc would be suited Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.
May 20, 2026
Seasonal
Morgan Hunt currently require a Administrative Assistant for Housing Trust based in North London on a Temporary basis Pay Rate : £22.89ph LtdHours: 35 hrs Mon to Fri - 9am and 17.00pm - Must be able to work 3 days in office and 2 days Working from HomeLocation: North LondonDuration : 3 month on going contract Main Responsibility Administrative assistant to manage signing and sealing of legal documents, diary and calendar management and management of governance inbox. Full training provided. Candidate will need to undergo some training on their start date. In terms of experience, preference would be to either have a university graduate or a school leaver with good GSCEs in maths and English. The process is completely teachable and easy to follow but they need common sense and ability to learn and pick up stuff quick but will be fully supportive. Someone who is interested in paralegal work, training as a governance officer etc would be suited Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.
Temporary Accommodation Officer
VOX Consultants
Temporary Accommodation Officer We are currently recruiting for a Temporary Accommodation Officer to join a Local Authority on a 3-month ongoing contract. This is a key role within the Hostels Service, supporting the management of temporary accommodation for homeless households. Role Details: Contract: 3 months (ongoing) Hours: Monday to Friday, 9:00am - 5:00pm (35 hours per week) Working Pattern: Hybrid working 3 days in office & 2 from home About the Role: You will be responsible for the day-to-day management of hostel-based temporary accommodation, ensuring residents are supported while maintaining compliance with housing legislation, council policies, and service standards. Working as part of a wider team, you will liaise with internal services such as repairs, cleaning, and support teams to deliver a safe and effective service. Key Responsibilities: Manage a caseload of residents within temporary accommodation, maintaining accurate records and meeting performance targets Ensure residents adhere to licence agreements, addressing breaches, anti-social behaviour, and tenancy issues where required Carry out regular occupancy checks and monitor resident wellbeing, including safeguarding responsibilities Coordinate support for vulnerable residents and refer to appropriate internal and external agencies Oversee property standards, including inventories, cleanliness, and maintenance requests Manage move-ons and discharges, ensuring accommodation is used effectively and efficiently Respond to incidents, emergencies, and health & safety risks within hostel environments Maintain accurate data using housing management systems (e.g. NEC / Northgate / Build effective working relationships with stakeholders, partners, and service providers Respond to enquiries and contribute to complaint handling in line with council procedures Requirements: Experience working in housing, homelessness, or temporary accommodation services Strong knowledge of housing legislation, particularly Part VII of the Housing Act 1996 Experience managing caseloads and working with vulnerable individuals Ability to handle challenging situations including anti-social behaviour and safeguarding concerns Good IT skills and experience using housing management systems Strong communication, organisation, and problem-solving skills Ability to work independently and across multiple sites PLEASE NOTE: All applications are monitored and shortlisted candidates will be contacted via phone call or email.
May 20, 2026
Seasonal
Temporary Accommodation Officer We are currently recruiting for a Temporary Accommodation Officer to join a Local Authority on a 3-month ongoing contract. This is a key role within the Hostels Service, supporting the management of temporary accommodation for homeless households. Role Details: Contract: 3 months (ongoing) Hours: Monday to Friday, 9:00am - 5:00pm (35 hours per week) Working Pattern: Hybrid working 3 days in office & 2 from home About the Role: You will be responsible for the day-to-day management of hostel-based temporary accommodation, ensuring residents are supported while maintaining compliance with housing legislation, council policies, and service standards. Working as part of a wider team, you will liaise with internal services such as repairs, cleaning, and support teams to deliver a safe and effective service. Key Responsibilities: Manage a caseload of residents within temporary accommodation, maintaining accurate records and meeting performance targets Ensure residents adhere to licence agreements, addressing breaches, anti-social behaviour, and tenancy issues where required Carry out regular occupancy checks and monitor resident wellbeing, including safeguarding responsibilities Coordinate support for vulnerable residents and refer to appropriate internal and external agencies Oversee property standards, including inventories, cleanliness, and maintenance requests Manage move-ons and discharges, ensuring accommodation is used effectively and efficiently Respond to incidents, emergencies, and health & safety risks within hostel environments Maintain accurate data using housing management systems (e.g. NEC / Northgate / Build effective working relationships with stakeholders, partners, and service providers Respond to enquiries and contribute to complaint handling in line with council procedures Requirements: Experience working in housing, homelessness, or temporary accommodation services Strong knowledge of housing legislation, particularly Part VII of the Housing Act 1996 Experience managing caseloads and working with vulnerable individuals Ability to handle challenging situations including anti-social behaviour and safeguarding concerns Good IT skills and experience using housing management systems Strong communication, organisation, and problem-solving skills Ability to work independently and across multiple sites PLEASE NOTE: All applications are monitored and shortlisted candidates will be contacted via phone call or email.
Housing Benefits Assessor
VOX Consultants
Housing Benefits Officer Location: Hybrid Working - North West London Rate: £27.92 per hour (Umbrella) Contract: Temporary Ongoing Contract We are currently recruiting for an experienced Housing Benefits Officer to join a council based in North West London on a hybrid working basis. This is an excellent opportunity for a candidate with strong knowledge of Housing Benefits and Council Tax Reduction legislation to join a busy revenues and benefits team within a Local Authority environment.Key Responsibilities Assess and process Housing Benefit and Council Tax Reduction claims accurately and efficiently Manage new claims, changes in circumstances, overpayments, and appeals Ensure all assessments are completed in line with current legislation and council policies Handle customer enquiries and provide advice on benefit entitlement Maintain accurate case records and update systems accordingly Liaise with internal departments and external agencies where required Support the team in achieving performance targets and service standards Requirements Previous experience working as a Housing Benefits Officer or Benefits Assessor within a Local Authority Strong working knowledge of Housing Benefit and Council Tax Reduction regulations Experience using benefits systems within a council environment Excellent attention to detail and organisational skills Strong communication and customer service abilities PLEASE NOTE: All applications are monitored and shortlisted candidates will be contacted via phone call or email.
May 20, 2026
Seasonal
Housing Benefits Officer Location: Hybrid Working - North West London Rate: £27.92 per hour (Umbrella) Contract: Temporary Ongoing Contract We are currently recruiting for an experienced Housing Benefits Officer to join a council based in North West London on a hybrid working basis. This is an excellent opportunity for a candidate with strong knowledge of Housing Benefits and Council Tax Reduction legislation to join a busy revenues and benefits team within a Local Authority environment.Key Responsibilities Assess and process Housing Benefit and Council Tax Reduction claims accurately and efficiently Manage new claims, changes in circumstances, overpayments, and appeals Ensure all assessments are completed in line with current legislation and council policies Handle customer enquiries and provide advice on benefit entitlement Maintain accurate case records and update systems accordingly Liaise with internal departments and external agencies where required Support the team in achieving performance targets and service standards Requirements Previous experience working as a Housing Benefits Officer or Benefits Assessor within a Local Authority Strong working knowledge of Housing Benefit and Council Tax Reduction regulations Experience using benefits systems within a council environment Excellent attention to detail and organisational skills Strong communication and customer service abilities PLEASE NOTE: All applications are monitored and shortlisted candidates will be contacted via phone call or email.
CRANLEIGH SCHOOL
HR & Recruitment Coordinator
CRANLEIGH SCHOOL Cranleigh, Surrey
HR & Recruitment Coordinator Set in the beautiful Surrey Hills, Cranleigh School is a leading independent co-educational boarding and day school. We are defined by our strong community ethos, outstanding pastoral care, and a deep commitment to nurturing the "whole person" in a safe, aspirational environment. We are seeking an organised, proactive, and detail-oriented HR & Recruitment Coordinator to join our busy Human Resources department. Reporting jointly to the HR & Wellbeing Officer and the Recruitment Specialist, you will play a vital role across the entire employee lifecycle. From managing high-volume recruitment campaigns and welcoming candidates to administering onboarding, compliance, and safeguarding checks (KCSIE/ISI), your work will directly impact our staff and student experience. Key Responsibilities HR Support: Provide full administrative support for onboarding, training, contract changes, appraisals, and leaver processes using our HRIS (Ciphr). Recruitment Admin: Act as the first point of contact for candidates, draft job descriptions, post vacancies, schedule interviews, and maintain our ATS (iRecruit). Compliance & Safeguarding: Partner with Safer Recruitment specialists to ensure all statutory pre-employment checks are completed accurately. General Administration: Assist with employee benefits (medical insurance, housing), maintain digital records, and support the shift from paper-based to electronic systems. What We Are Looking For Experience: Previous experience in an HR and/or recruitment coordination role, ideally handling busy or high-volume campaigns. Skills: Exceptional communication skills, a high level of discretion/GDPR awareness, and strong Microsoft Office skills. Attributes: A collaborative team player who is calm under pressure and deeply committed to safeguarding and child welfare. Desirable: Experience within the education sector and a CIPD Level 3 qualification or recruitment related qualification (or a willingness to work toward one, with training support available). How to Apply If you are ready to bring your organisational expertise to a values-driven community, we would love to hear from you. Cranleigh offers a supportive community environment and also a wide range of benefits. To find out more and to apply, please visit our website by clicking the 'Apply Now' button. Candidates are requested to submit a brief letter of application (no more than one side of A4), together with the online application and supported by a full CV (via the Apply now button) as soon as possible and no later than 9:00 am on Friday 12th June 2026. Applications are considered as they are received and therefore the vacancy may close sooner than advertised. Cranleigh School recognises the positive value of diversity, promotes equality and challenges discrimination. We welcome and encourage job applications from people of all backgrounds. All applicants must have the right to work in the UK. The School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The post holder will be subject to a DBS check. HR & Recruitment Coordinator - Apply now.
May 20, 2026
Full time
HR & Recruitment Coordinator Set in the beautiful Surrey Hills, Cranleigh School is a leading independent co-educational boarding and day school. We are defined by our strong community ethos, outstanding pastoral care, and a deep commitment to nurturing the "whole person" in a safe, aspirational environment. We are seeking an organised, proactive, and detail-oriented HR & Recruitment Coordinator to join our busy Human Resources department. Reporting jointly to the HR & Wellbeing Officer and the Recruitment Specialist, you will play a vital role across the entire employee lifecycle. From managing high-volume recruitment campaigns and welcoming candidates to administering onboarding, compliance, and safeguarding checks (KCSIE/ISI), your work will directly impact our staff and student experience. Key Responsibilities HR Support: Provide full administrative support for onboarding, training, contract changes, appraisals, and leaver processes using our HRIS (Ciphr). Recruitment Admin: Act as the first point of contact for candidates, draft job descriptions, post vacancies, schedule interviews, and maintain our ATS (iRecruit). Compliance & Safeguarding: Partner with Safer Recruitment specialists to ensure all statutory pre-employment checks are completed accurately. General Administration: Assist with employee benefits (medical insurance, housing), maintain digital records, and support the shift from paper-based to electronic systems. What We Are Looking For Experience: Previous experience in an HR and/or recruitment coordination role, ideally handling busy or high-volume campaigns. Skills: Exceptional communication skills, a high level of discretion/GDPR awareness, and strong Microsoft Office skills. Attributes: A collaborative team player who is calm under pressure and deeply committed to safeguarding and child welfare. Desirable: Experience within the education sector and a CIPD Level 3 qualification or recruitment related qualification (or a willingness to work toward one, with training support available). How to Apply If you are ready to bring your organisational expertise to a values-driven community, we would love to hear from you. Cranleigh offers a supportive community environment and also a wide range of benefits. To find out more and to apply, please visit our website by clicking the 'Apply Now' button. Candidates are requested to submit a brief letter of application (no more than one side of A4), together with the online application and supported by a full CV (via the Apply now button) as soon as possible and no later than 9:00 am on Friday 12th June 2026. Applications are considered as they are received and therefore the vacancy may close sooner than advertised. Cranleigh School recognises the positive value of diversity, promotes equality and challenges discrimination. We welcome and encourage job applications from people of all backgrounds. All applicants must have the right to work in the UK. The School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The post holder will be subject to a DBS check. HR & Recruitment Coordinator - Apply now.
Tenant Liaison Officer
NORTH DEVON DISTRICT COUNCIL Barnstaple, Devon
We are seeking a motivated and enthusiastic officer to join our Private Sector Housing Team as a Landlord & Tenant Liaison Officer. The officer will work to support the private rental sector by advising landlords, letting agents, and tenants, aiming to prevent homelessness and enforce housing legal rights and obligations click apply for full job details
May 20, 2026
Seasonal
We are seeking a motivated and enthusiastic officer to join our Private Sector Housing Team as a Landlord & Tenant Liaison Officer. The officer will work to support the private rental sector by advising landlords, letting agents, and tenants, aiming to prevent homelessness and enforce housing legal rights and obligations click apply for full job details
Lynx Employment Services Ltd
Housing Assistant
Lynx Employment Services Ltd Huddersfield, Yorkshire
Our client is looking for a Housing Assistant that can work in the Empty Homes Team facilitating the letting homes. You will need to have housing experience for this role. Duties include; You will carry out tasks relating to the ending of tenancies and return of keys Monitoring progress of repairs to vacant properties to ensure they can be advertised in a timely manner Allocating properties in line with the Allocation Policy Offering properties efficiently to reduce property re-let times Working with partners to ensure appropriate us of properties i.e. Accessible Homes Team for properties with adaptations Ensure that offers and refusals are managed efficiently and effectively to reduce re-let times and rent loss All Housing Service Officers will be required to deputise for other Housing Service Officers as and when required Use IT systems to monitor and maintain information, such as adverts, customer contact details, void, and lettings information, recording information in an accurate and timely manner Provide support to customers by dealing with customer enquiries through a number of different methods including face to face, over the telephone or by email/web chat, resolving issues at first point of contact where possible This is a full time position 37 hours per week Monday to Friday. Hours can be worked flexibly between 8am to 6pm dependent on the needs of the service. Hybrid - working from home available 4 days per week with one day (Thursday) in the office Please apply via CV
May 20, 2026
Contractor
Our client is looking for a Housing Assistant that can work in the Empty Homes Team facilitating the letting homes. You will need to have housing experience for this role. Duties include; You will carry out tasks relating to the ending of tenancies and return of keys Monitoring progress of repairs to vacant properties to ensure they can be advertised in a timely manner Allocating properties in line with the Allocation Policy Offering properties efficiently to reduce property re-let times Working with partners to ensure appropriate us of properties i.e. Accessible Homes Team for properties with adaptations Ensure that offers and refusals are managed efficiently and effectively to reduce re-let times and rent loss All Housing Service Officers will be required to deputise for other Housing Service Officers as and when required Use IT systems to monitor and maintain information, such as adverts, customer contact details, void, and lettings information, recording information in an accurate and timely manner Provide support to customers by dealing with customer enquiries through a number of different methods including face to face, over the telephone or by email/web chat, resolving issues at first point of contact where possible This is a full time position 37 hours per week Monday to Friday. Hours can be worked flexibly between 8am to 6pm dependent on the needs of the service. Hybrid - working from home available 4 days per week with one day (Thursday) in the office Please apply via CV
Vivid Resourcing Ltd
Housing Options Officer
Vivid Resourcing Ltd
Job Title: Housing Options Officer Location: East Midlands S Working Pattern: Full-time (37 hours per week) / Hybrid working available Purpose of Role To provide professional housing advice and support to customers at risk of homelessness, with a strong focus on prevention. The role involves using the Jigsaw case management system to assess housing needs, manage homelessness applications, and develop Personal Housing Plans in line with statutory duties under the Homelessness Reduction Act 2017 . Key Responsibilities Deliver high-quality housing advice to customers, ensuring compliance with housing legislation (Housing Act 1996 Parts VI & VII, Homelessness Reduction Act 2017). Use Jigsaw to: Record and manage homelessness applications. Create and monitor Personal Housing Plans. Track case progress and outcomes. Conduct interviews and home visits to assess housing needs. Make lawful decisions on homelessness applications (including Section 184 decisions). Negotiate with landlords, agents, and other stakeholders to prevent homelessness. Arrange temporary or permanent accommodation where necessary. Liaise with internal teams and external agencies to provide holistic support. Maintain accurate records and produce reports as required. Participate in out-of-hours rota (if applicable). Essential Skills & Experience Proven experience in a Housing Options or homelessness prevention role. Strong knowledge of housing legislation and welfare reforms. Ability to manage a complex caseload and work under pressure. Skilled in negotiation and conflict resolution. Competent in using Jigsaw or similar housing case management systems. Excellent communication and customer service skills. Ability to work with vulnerable clients in challenging situations.
May 20, 2026
Contractor
Job Title: Housing Options Officer Location: East Midlands S Working Pattern: Full-time (37 hours per week) / Hybrid working available Purpose of Role To provide professional housing advice and support to customers at risk of homelessness, with a strong focus on prevention. The role involves using the Jigsaw case management system to assess housing needs, manage homelessness applications, and develop Personal Housing Plans in line with statutory duties under the Homelessness Reduction Act 2017 . Key Responsibilities Deliver high-quality housing advice to customers, ensuring compliance with housing legislation (Housing Act 1996 Parts VI & VII, Homelessness Reduction Act 2017). Use Jigsaw to: Record and manage homelessness applications. Create and monitor Personal Housing Plans. Track case progress and outcomes. Conduct interviews and home visits to assess housing needs. Make lawful decisions on homelessness applications (including Section 184 decisions). Negotiate with landlords, agents, and other stakeholders to prevent homelessness. Arrange temporary or permanent accommodation where necessary. Liaise with internal teams and external agencies to provide holistic support. Maintain accurate records and produce reports as required. Participate in out-of-hours rota (if applicable). Essential Skills & Experience Proven experience in a Housing Options or homelessness prevention role. Strong knowledge of housing legislation and welfare reforms. Ability to manage a complex caseload and work under pressure. Skilled in negotiation and conflict resolution. Competent in using Jigsaw or similar housing case management systems. Excellent communication and customer service skills. Ability to work with vulnerable clients in challenging situations.
Bluetownonline
Director of Finance and Corporate Resources
Bluetownonline City, Birmingham
Job Title: Director of Finance and Corporate Resources Location: Main Office in Olton (B27 6PF) with some home working Salary: circa £75,000 per annum Job Type: Full time, Permanent Hours per week: 35 hours per week The Trust is entering an exciting new chapter. Formed through the recent merger of two reputable trusts, we are building on over 675 years of charitable history to create a strong, forward looking organisation with a clear and ambitious strategy for the future. With a turnover of around £8 million, the trust delivers a diverse range of housing, care, youth and community services. We are now seeking an exceptional Director of Finance and Corporate Resources to play a pivotal role in shaping our sustainability, governance and growth. About The Role: Reporting to the Chief Executive and working closely with the Board of Trustees, you will provide strategic leadership across finance and corporate services, including financial planning, treasury, risk management, ICT and key support functions. As a member of the Senior Leadership Team, you will help steer the organisation through its post merger phase, ensuring robust governance, financial resilience and value for money, while enabling delivery of our long term vision. Key aspects of the role involve: Executive Leadership, Financial Strategy and Control Governance and Decision Making Treasury Human Resources and People Management ICT Please note that this is not an exhaustive list and a full job description is available to download on our website. About you: Experience: Proven experience at a senior leadership level in a finance environment. Charity and or Housing Association experience is essential. Experience of preparing financial business plans, modelling scenarios and carrying out sensitivity analysis and stress tests. Track record of delivering on a range of other corporate support services such as IT, HR and Governance in addition to financial responsibilities would be an advantage. Experience of developing services to achieve and support strategic organisational objectives. Proven experience of leading teams through change, delivering consistent services with excellent results and maintaining high levels of staff engagement. Experience of managing investment portfolios. Knowledge / Skills and Qualifications: A skilled influencer and negotiator able to communicate effectively with external stakeholders, customers, colleagues and Board members to include report writing and presentations Strong financial reasoning, highly numerate and IT literate Up to date knowledge of all regulatory requirements including: finance, people, IT & governance Knowledge of the Housing Sector and its current issues Proven ability to analyse and solve complex problems Commercial awareness Strategy & policy development Planning and organising Budget management Able to work under pressure to cost and time deadlines Relevant professional financial qualification and equivalent senior finance experience, with a strong understanding of governance and regulatory requirements. Membership of a recognised UK professional body and sector specific knowledge desirable. Other: Able to demonstrate you share the values of the trust. Ability to attend evening meetings and work occasional weekends Commitment to equality and diversity Current, valid UK driving license Entitled to work in UK Undertake any other duties within the spirit of this role as required by the CEO Benefits: Starting on 31 days holiday inclusive of Bank Holidays (increases with service) An annual 'wellbeing' day for all staff Company sick pay Free onsite parking Pension scheme Life Insurance Refer a Friend incentive scheme Funded Blue Light Card membership Wisdom: guide to health and mental wellbeing Health Assured: Employee Assistance Programme inc. access to external support and counselling Bright Exchange: perks and benefits from a range of retailers including well known brands Training opportunities for professional qualifications Equality, Diversity and Inclusion: The Trust is committed to equality, diversity and inclusion and welcomes applications from all sections of the community. We particularly encourage applications from under represented groups. Safeguarding: The Trust is committed to safeguarding and promoting the welfare of children, young people and adults at risk. Appointment will be subject to appropriate safeguarding checks. To apply for this role please click APPLY button to submit a CV. Candidates with previous experience and job titles of; Finance Services Manager, Head of Finance, Chief Financial Officer, Deputy Chief Financial Officer, Finance Manager, Finance Business Partner, Corporate Services Manager, Head of Corporate Services, People Development, Organisational Development, Workforce Engagement Officer Corporate Services Coordinator, Programme Management, Project Management may also be considered for this role.
May 20, 2026
Full time
Job Title: Director of Finance and Corporate Resources Location: Main Office in Olton (B27 6PF) with some home working Salary: circa £75,000 per annum Job Type: Full time, Permanent Hours per week: 35 hours per week The Trust is entering an exciting new chapter. Formed through the recent merger of two reputable trusts, we are building on over 675 years of charitable history to create a strong, forward looking organisation with a clear and ambitious strategy for the future. With a turnover of around £8 million, the trust delivers a diverse range of housing, care, youth and community services. We are now seeking an exceptional Director of Finance and Corporate Resources to play a pivotal role in shaping our sustainability, governance and growth. About The Role: Reporting to the Chief Executive and working closely with the Board of Trustees, you will provide strategic leadership across finance and corporate services, including financial planning, treasury, risk management, ICT and key support functions. As a member of the Senior Leadership Team, you will help steer the organisation through its post merger phase, ensuring robust governance, financial resilience and value for money, while enabling delivery of our long term vision. Key aspects of the role involve: Executive Leadership, Financial Strategy and Control Governance and Decision Making Treasury Human Resources and People Management ICT Please note that this is not an exhaustive list and a full job description is available to download on our website. About you: Experience: Proven experience at a senior leadership level in a finance environment. Charity and or Housing Association experience is essential. Experience of preparing financial business plans, modelling scenarios and carrying out sensitivity analysis and stress tests. Track record of delivering on a range of other corporate support services such as IT, HR and Governance in addition to financial responsibilities would be an advantage. Experience of developing services to achieve and support strategic organisational objectives. Proven experience of leading teams through change, delivering consistent services with excellent results and maintaining high levels of staff engagement. Experience of managing investment portfolios. Knowledge / Skills and Qualifications: A skilled influencer and negotiator able to communicate effectively with external stakeholders, customers, colleagues and Board members to include report writing and presentations Strong financial reasoning, highly numerate and IT literate Up to date knowledge of all regulatory requirements including: finance, people, IT & governance Knowledge of the Housing Sector and its current issues Proven ability to analyse and solve complex problems Commercial awareness Strategy & policy development Planning and organising Budget management Able to work under pressure to cost and time deadlines Relevant professional financial qualification and equivalent senior finance experience, with a strong understanding of governance and regulatory requirements. Membership of a recognised UK professional body and sector specific knowledge desirable. Other: Able to demonstrate you share the values of the trust. Ability to attend evening meetings and work occasional weekends Commitment to equality and diversity Current, valid UK driving license Entitled to work in UK Undertake any other duties within the spirit of this role as required by the CEO Benefits: Starting on 31 days holiday inclusive of Bank Holidays (increases with service) An annual 'wellbeing' day for all staff Company sick pay Free onsite parking Pension scheme Life Insurance Refer a Friend incentive scheme Funded Blue Light Card membership Wisdom: guide to health and mental wellbeing Health Assured: Employee Assistance Programme inc. access to external support and counselling Bright Exchange: perks and benefits from a range of retailers including well known brands Training opportunities for professional qualifications Equality, Diversity and Inclusion: The Trust is committed to equality, diversity and inclusion and welcomes applications from all sections of the community. We particularly encourage applications from under represented groups. Safeguarding: The Trust is committed to safeguarding and promoting the welfare of children, young people and adults at risk. Appointment will be subject to appropriate safeguarding checks. To apply for this role please click APPLY button to submit a CV. Candidates with previous experience and job titles of; Finance Services Manager, Head of Finance, Chief Financial Officer, Deputy Chief Financial Officer, Finance Manager, Finance Business Partner, Corporate Services Manager, Head of Corporate Services, People Development, Organisational Development, Workforce Engagement Officer Corporate Services Coordinator, Programme Management, Project Management may also be considered for this role.
St Albans City and District Council
Quality and Assurance Officer
St Albans City and District Council St. Albans, Hertfordshire
£42,500 to £46,871 inclusive annual salary + Local Government Pension Scheme Permanent, Full-time 37 hours per week Flexible working options including hybrid working arrangement Job Ref: P2427 About the role Are you passionate about delivering excellent customer service, strengthening compliance, and driving continuous improvement? We're looking for a Quality and Assurance Officer to join our Housing team and help develop, implement and embed a robust quality assurance framework. You will help ensure compliance with the Social Housing (Regulation) Act 2023, the Consumer Standards and the Housing Ombudsman's Complaints Handling Code, using insight and analysis to support data-led service improvements and a flexible, responsive service for tenants.In this role you will take responsibility for the operation and quality assurance of the Housing Complaints function, ensuring complaints are coordinated, investigated, tracked and responded to in line with the Council's Complaints Policy and the Housing Ombudsman's Code. You will produce high-quality reporting and analysis from management information and resident feedback, identify themes and systemic issues, contribute to action plans, and monitor the implementation of agreed improvements by service areas. You will also support the development and review of housing policies and guidance to ensure they meet statutory, regulatory and Council standards. About you We're looking for someone with a degree (or equivalent qualification) in a relevant subject, or who can demonstrate graduate-level literacy and analytical skills. You'll be confident using Microsoft Office (including strong Excel and reporting skills) and other digital tools to manage, analyse and present data clearly. You will have excellent written and verbal communication skills, with the ability to produce clear reports, recommendations and action plans for a range of audiences, and the ability to plan and prioritise your workload to meet deadlines.You will bring knowledge and understanding of the social housing sector, including a working knowledge of the Social Housing (Regulation) Act 2023 and the Housing Ombudsman's Complaints Handling Code. You will also have a good understanding of information governance requirements, including GDPR and data protection, and a clear commitment to equality, diversity and inclusion with an understanding of the Equality Act. Experience of working collaboratively with colleagues, managers and stakeholders to resolve problems and deliver customer-focused solutions is essential. A full driving licence and access to a car for business use is required.Join us in making St Albans City and District. We put the environment at the heart of every decision. We live our values-trust, care, confidence, collaboration, and customer focus-while delivering sustainable services, reducing environmental impact and making a difference.St Albans is a unique English Cathedral City with a colourful history which can be seen in the Roman remains and variety of beautiful architecture, heritage sites and conservation areas. Set within green belt, off the M25, A1M and M1 the District includes a cathedral, vibrant city centre and thriving villages. Our centrally located offices in the city are near to the station (London St Pancras 20 minutes), shops and restaurants. In short it is a great place to live and work. In addition to working within a great team and a comprehensive salary you will have access to: 28.5 days basic annual leave (increasing with service) + bank holidays. Pleasenote: annual leave will be pro-rated for anyone who does not have a standard full-time pattern of 37 hours over 5 days, e.g. part-timers Local Government Pension Scheme Flexible working options Staff Parking Permit Reimbursement of professional fees Comprehensive development and training Discounted membership at selected local sports and fitness centres Access to discounts and benefits via online platform Additional Information Disability Confident: We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets all the essential criteria for the post. Disclosure Checks: This post is subject to a Basic Disclosure Check. English Fluency: The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Closing date for applications: 1 st June 2026 Interviews are scheduled for w/c: 8 th June 2026 NOTE: Interviews are conducted throughout the application process. We reserve the right to close the vacancy at an earlier date and we strongly encourage you to submit your application as soon as possible. REF-
May 20, 2026
Full time
£42,500 to £46,871 inclusive annual salary + Local Government Pension Scheme Permanent, Full-time 37 hours per week Flexible working options including hybrid working arrangement Job Ref: P2427 About the role Are you passionate about delivering excellent customer service, strengthening compliance, and driving continuous improvement? We're looking for a Quality and Assurance Officer to join our Housing team and help develop, implement and embed a robust quality assurance framework. You will help ensure compliance with the Social Housing (Regulation) Act 2023, the Consumer Standards and the Housing Ombudsman's Complaints Handling Code, using insight and analysis to support data-led service improvements and a flexible, responsive service for tenants.In this role you will take responsibility for the operation and quality assurance of the Housing Complaints function, ensuring complaints are coordinated, investigated, tracked and responded to in line with the Council's Complaints Policy and the Housing Ombudsman's Code. You will produce high-quality reporting and analysis from management information and resident feedback, identify themes and systemic issues, contribute to action plans, and monitor the implementation of agreed improvements by service areas. You will also support the development and review of housing policies and guidance to ensure they meet statutory, regulatory and Council standards. About you We're looking for someone with a degree (or equivalent qualification) in a relevant subject, or who can demonstrate graduate-level literacy and analytical skills. You'll be confident using Microsoft Office (including strong Excel and reporting skills) and other digital tools to manage, analyse and present data clearly. You will have excellent written and verbal communication skills, with the ability to produce clear reports, recommendations and action plans for a range of audiences, and the ability to plan and prioritise your workload to meet deadlines.You will bring knowledge and understanding of the social housing sector, including a working knowledge of the Social Housing (Regulation) Act 2023 and the Housing Ombudsman's Complaints Handling Code. You will also have a good understanding of information governance requirements, including GDPR and data protection, and a clear commitment to equality, diversity and inclusion with an understanding of the Equality Act. Experience of working collaboratively with colleagues, managers and stakeholders to resolve problems and deliver customer-focused solutions is essential. A full driving licence and access to a car for business use is required.Join us in making St Albans City and District. We put the environment at the heart of every decision. We live our values-trust, care, confidence, collaboration, and customer focus-while delivering sustainable services, reducing environmental impact and making a difference.St Albans is a unique English Cathedral City with a colourful history which can be seen in the Roman remains and variety of beautiful architecture, heritage sites and conservation areas. Set within green belt, off the M25, A1M and M1 the District includes a cathedral, vibrant city centre and thriving villages. Our centrally located offices in the city are near to the station (London St Pancras 20 minutes), shops and restaurants. In short it is a great place to live and work. In addition to working within a great team and a comprehensive salary you will have access to: 28.5 days basic annual leave (increasing with service) + bank holidays. Pleasenote: annual leave will be pro-rated for anyone who does not have a standard full-time pattern of 37 hours over 5 days, e.g. part-timers Local Government Pension Scheme Flexible working options Staff Parking Permit Reimbursement of professional fees Comprehensive development and training Discounted membership at selected local sports and fitness centres Access to discounts and benefits via online platform Additional Information Disability Confident: We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets all the essential criteria for the post. Disclosure Checks: This post is subject to a Basic Disclosure Check. English Fluency: The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Closing date for applications: 1 st June 2026 Interviews are scheduled for w/c: 8 th June 2026 NOTE: Interviews are conducted throughout the application process. We reserve the right to close the vacancy at an earlier date and we strongly encourage you to submit your application as soon as possible. REF-
BDS (Northern) Limited
Sheltered Housing Officer
BDS (Northern) Limited Rochford, Essex
BDS are working with a leading housing association to recruit a Sheltered housing officer to provide a housing management service within one of their sheltered services in Rochford. Duties: Daily welfare checks to residents. Facilitate property lettings and tenant communication for smooth onboarding Conduct regular health and safety checks to ensure property conditions are well-maintained. Coordinate with external agencies and providers when necessary. Report communal area repairs and maintain strong partnerships with external support agencies. Criteria: The ideal candidate will have previous experience in a similar scheme management role, particularly within a sheltered or supported housing setting. Strong understanding of tenant and housing management, particularly for older adults Confident in conducting health and safety checks within residential environments Effective communicator, able to handle complaints and uphold tenancy agreements Hours: Monday to Friday 9am - 5pm Salary; 18.76 paye or 24.80 paye Contract: This is a temp ongoing role in the first instance for at least 3 months with likely extension. Please apply now for immediate consideration.
May 20, 2026
Full time
BDS are working with a leading housing association to recruit a Sheltered housing officer to provide a housing management service within one of their sheltered services in Rochford. Duties: Daily welfare checks to residents. Facilitate property lettings and tenant communication for smooth onboarding Conduct regular health and safety checks to ensure property conditions are well-maintained. Coordinate with external agencies and providers when necessary. Report communal area repairs and maintain strong partnerships with external support agencies. Criteria: The ideal candidate will have previous experience in a similar scheme management role, particularly within a sheltered or supported housing setting. Strong understanding of tenant and housing management, particularly for older adults Confident in conducting health and safety checks within residential environments Effective communicator, able to handle complaints and uphold tenancy agreements Hours: Monday to Friday 9am - 5pm Salary; 18.76 paye or 24.80 paye Contract: This is a temp ongoing role in the first instance for at least 3 months with likely extension. Please apply now for immediate consideration.
Ackerman Pierce Ltd
Anti Social Behaviour Officer
Ackerman Pierce Ltd Hammersmith And Fulham, London
You will be responsible for managing a caseload of anti-social behaviour and tenancy enforcement cases across our housing stock and communities. The role involves investigating complaints, interviewing residents, gathering evidence, and working with internal teams, local authorities, and external agencies to resolve issues effectively. You will play a key role in safeguarding vulnerable residents, promoting tenancy compliance, and ensuring cases are managed in line with legislation, policy, and best practice. Key Responsibilities Investigate reports of anti-social behaviour , nuisance, harassment, and tenancy breaches Manage ASB cases from initial report through to resolution and legal action where required Conduct interviews, home visits, and evidence gathering Work closely with residents, support agencies, police, and local authorities Prepare warning letters, witness statements, and legal documentation Attend court hearings and case conferences when necessary Maintain accurate case records and management systems Provide advice and support to residents affected by ASB Promote early intervention and preventative solutions Contribute to safeguarding and risk management processes About You We are looking for someone who has: Experience managing anti-social behaviour, tenancy enforcement, or community safety cases Knowledge of housing legislation and ASB -related legal processes Excellent communication, negotiation, and conflict resolution skills Ability to handle sensitive and challenging situations professionally Strong investigative and problem-solving abilities Experience working with vulnerable individuals and partner agencies Good organisational skills and the ability to manage competing priorities Competent IT and case management skills If you have the relevant skills then please apply today!
May 20, 2026
Seasonal
You will be responsible for managing a caseload of anti-social behaviour and tenancy enforcement cases across our housing stock and communities. The role involves investigating complaints, interviewing residents, gathering evidence, and working with internal teams, local authorities, and external agencies to resolve issues effectively. You will play a key role in safeguarding vulnerable residents, promoting tenancy compliance, and ensuring cases are managed in line with legislation, policy, and best practice. Key Responsibilities Investigate reports of anti-social behaviour , nuisance, harassment, and tenancy breaches Manage ASB cases from initial report through to resolution and legal action where required Conduct interviews, home visits, and evidence gathering Work closely with residents, support agencies, police, and local authorities Prepare warning letters, witness statements, and legal documentation Attend court hearings and case conferences when necessary Maintain accurate case records and management systems Provide advice and support to residents affected by ASB Promote early intervention and preventative solutions Contribute to safeguarding and risk management processes About You We are looking for someone who has: Experience managing anti-social behaviour, tenancy enforcement, or community safety cases Knowledge of housing legislation and ASB -related legal processes Excellent communication, negotiation, and conflict resolution skills Ability to handle sensitive and challenging situations professionally Strong investigative and problem-solving abilities Experience working with vulnerable individuals and partner agencies Good organisational skills and the ability to manage competing priorities Competent IT and case management skills If you have the relevant skills then please apply today!
Ackerman Pierce Ltd
Housing Complaints Officer
Ackerman Pierce Ltd Hammersmith And Fulham, London
You will be responsible for investigating and responding to complaints from residents, leaseholders, and other stakeholders relating to housing services. Working closely with internal departments, you will ensure complaints are handled promptly, sensitively, and in accordance with the Housing Ombudsman Complaint Handling Code . The successful candidate will have excellent communication skills, strong attention to detail, and the ability to manage challenging situations professionally. Key Responsibilities Manage and coordinate housing complaints from initial receipt through to resolution Investigate complaints thoroughly, gathering evidence and liaising with relevant departments Draft clear, accurate, and empathetic complaint responses Ensure compliance with complaint handling procedures, policies, and timescales Maintain accurate records and case management systems Identify trends and recurring issues to support service improvement Support managers with complaint reviews and Ombudsman enquiries Provide excellent customer service to residents and stakeholders at all times Contribute to performance reporting and lessons learned initiatives About You We are looking for someone who has: Experience handling complaints , ideally within housing, public sector, or customer service environments Knowledge of social housing practices and complaint handling procedures Excellent written and verbal communication skills Strong investigative and problem-solving abilities Ability to manage a varied caseload and work to deadlines Good organisational and IT skills Experience working with vulnerable customers and sensitive situations A calm, professional, and customer-focused approach If you have the relevat skills then please apply today!
May 20, 2026
Seasonal
You will be responsible for investigating and responding to complaints from residents, leaseholders, and other stakeholders relating to housing services. Working closely with internal departments, you will ensure complaints are handled promptly, sensitively, and in accordance with the Housing Ombudsman Complaint Handling Code . The successful candidate will have excellent communication skills, strong attention to detail, and the ability to manage challenging situations professionally. Key Responsibilities Manage and coordinate housing complaints from initial receipt through to resolution Investigate complaints thoroughly, gathering evidence and liaising with relevant departments Draft clear, accurate, and empathetic complaint responses Ensure compliance with complaint handling procedures, policies, and timescales Maintain accurate records and case management systems Identify trends and recurring issues to support service improvement Support managers with complaint reviews and Ombudsman enquiries Provide excellent customer service to residents and stakeholders at all times Contribute to performance reporting and lessons learned initiatives About You We are looking for someone who has: Experience handling complaints , ideally within housing, public sector, or customer service environments Knowledge of social housing practices and complaint handling procedures Excellent written and verbal communication skills Strong investigative and problem-solving abilities Ability to manage a varied caseload and work to deadlines Good organisational and IT skills Experience working with vulnerable customers and sensitive situations A calm, professional, and customer-focused approach If you have the relevat skills then please apply today!
THE HYDE GROUP
Tenancy Housing Officer
THE HYDE GROUP Chichester, Sussex
Tenancy Housing Officer Chichester covering surrounding areas Fixed Term Contract - 12 Month Maternity Cover ending 25/06/2027 Up to £35,000 Would you like to join Hyde as a Tenancy Management Officer? At Hyde, we believe everyone deserves a safe, secure and well-managed home. Our Tenancy Management Officers play a vital frontline role in making this happen-supporting customers, tackling anti-social behaviour, and protecting the sustainability of our communities. What you'll be doing Leading and resolving ASB and tenancy enforcement cases from start to finish Conducting investigations, risk assessments and developing clear case plans Managing breaches including illegal occupation, abandonment and subletting Supporting sensitive cases involving safeguarding, domestic abuse and vulnerability Preparing high-quality legal documentation and attending court where necessary Working closely with police, local authorities, safeguarding teams and community partners Maintaining accurate records and ensuring compliance with legislation and policy Identifying trends and contributing to service improvement and prevention strategies What we're looking for We are seeking someone with strong experience in ASB and tenancy management, ideally within social housing or a similar regulated environment. You will also bring: Strong investigative and case management skills Confidence handling complex, sensitive and sometimes confrontational situations Excellent communication skills with the ability to build trust and de-escalate issues Experience working collaboratively across agencies and internal teams A methodical and evidence-led approach to decision making A commitment to delivering fair, proportionate and legally sound outcomes Why join Hyde? At Hyde, you'll be part of an organisation that is ambitious, professional, and deeply committed to making a difference. We take pride in delivering high-quality housing services and building stronger communities. We own and manage 125,000 homes and are driven by a strong social purpose-creating safe, affordable homes and thriving communities. This is a unique opportunity to make a meaningful difference in later living communities. You'll play a vital role in ensuring customers feel safe, supported, and connected-while helping to shape thriving, inclusive neighbourhoods. Benefits Excellent pension Generous holiday allowance Life assurance Flexible benefits platform Career development & learning support Volunteering days Diversity, inclusion and accessibility Equity, diversity and inclusion are central to life at Hyde. We're committed to creating a truly inclusive workplace where everyone feels respected, valued and able to be themselves. Our aim is to have a workforce that reflects the diversity of the customers and communities we serve, ensuring that different perspectives are represented in decision-making, service delivery, and the way we shape our organisation. By fostering an environment where all voices are heard and valued, we can better understand the needs of our communities and deliver services that are fair, accessible and impactful. As a Disability Confident Employer, we're happy to provide reasonable adjustments throughout the recruitment process and in the workplace. Please note: candidates will be required to complete an online psychometric assessment prior to interview. We reserve the right to close this advert early if a suitable candidate is identified.
May 20, 2026
Contractor
Tenancy Housing Officer Chichester covering surrounding areas Fixed Term Contract - 12 Month Maternity Cover ending 25/06/2027 Up to £35,000 Would you like to join Hyde as a Tenancy Management Officer? At Hyde, we believe everyone deserves a safe, secure and well-managed home. Our Tenancy Management Officers play a vital frontline role in making this happen-supporting customers, tackling anti-social behaviour, and protecting the sustainability of our communities. What you'll be doing Leading and resolving ASB and tenancy enforcement cases from start to finish Conducting investigations, risk assessments and developing clear case plans Managing breaches including illegal occupation, abandonment and subletting Supporting sensitive cases involving safeguarding, domestic abuse and vulnerability Preparing high-quality legal documentation and attending court where necessary Working closely with police, local authorities, safeguarding teams and community partners Maintaining accurate records and ensuring compliance with legislation and policy Identifying trends and contributing to service improvement and prevention strategies What we're looking for We are seeking someone with strong experience in ASB and tenancy management, ideally within social housing or a similar regulated environment. You will also bring: Strong investigative and case management skills Confidence handling complex, sensitive and sometimes confrontational situations Excellent communication skills with the ability to build trust and de-escalate issues Experience working collaboratively across agencies and internal teams A methodical and evidence-led approach to decision making A commitment to delivering fair, proportionate and legally sound outcomes Why join Hyde? At Hyde, you'll be part of an organisation that is ambitious, professional, and deeply committed to making a difference. We take pride in delivering high-quality housing services and building stronger communities. We own and manage 125,000 homes and are driven by a strong social purpose-creating safe, affordable homes and thriving communities. This is a unique opportunity to make a meaningful difference in later living communities. You'll play a vital role in ensuring customers feel safe, supported, and connected-while helping to shape thriving, inclusive neighbourhoods. Benefits Excellent pension Generous holiday allowance Life assurance Flexible benefits platform Career development & learning support Volunteering days Diversity, inclusion and accessibility Equity, diversity and inclusion are central to life at Hyde. We're committed to creating a truly inclusive workplace where everyone feels respected, valued and able to be themselves. Our aim is to have a workforce that reflects the diversity of the customers and communities we serve, ensuring that different perspectives are represented in decision-making, service delivery, and the way we shape our organisation. By fostering an environment where all voices are heard and valued, we can better understand the needs of our communities and deliver services that are fair, accessible and impactful. As a Disability Confident Employer, we're happy to provide reasonable adjustments throughout the recruitment process and in the workplace. Please note: candidates will be required to complete an online psychometric assessment prior to interview. We reserve the right to close this advert early if a suitable candidate is identified.
TRI Consulting Ltd
Data Compliance Officer
TRI Consulting Ltd Camden, London
Large housing association requires a Data Compliance Officer to ensure the GDPR and Data Protection compliance is achieved. Responsibilities: Investigating and responding to security incidents, data breaches and data protection related complaints. Responding to subject access requests, within agreed timelines First point of contact for business for advice and assistance on all data protection matters including DPIAs, action plans, data sharing agreements, information asset register etc Embedding GDPR compliance by leading and supporting wider business through regular meetings, preparing and delivering training on data protection and GDPR requirements including refresher training and specific training as requested by the business Work with the wider business to develop record keeping processes and systems in line with GDPR/Best Practice requirements. Advise and assist the business in all data protection matters, including retention schedules, data sharing agreements, PIAs, information asset register etc. Work closely with the Information Data Owners to support them in delivering data protection obligations. Maintenance of logs and registers Skills and experience: Experience of working in a data protection function. Experience of providing reports and internal communications for a range of audiences including senior management Able to provide timely and accurate advice and support to wider business and managers about data protection related matters Good knowledge of data protection including GDPR, Data Protection Act 2018 and related legislation e.g., Privacy of electronic communications Prioritising work and delivering to tight deadlines Excellent organisation and planning Advanced familiarity with Microsoft Office suite and Acrobat £26.03 ph PAYE or £34.42 ph Umbrella
May 20, 2026
Seasonal
Large housing association requires a Data Compliance Officer to ensure the GDPR and Data Protection compliance is achieved. Responsibilities: Investigating and responding to security incidents, data breaches and data protection related complaints. Responding to subject access requests, within agreed timelines First point of contact for business for advice and assistance on all data protection matters including DPIAs, action plans, data sharing agreements, information asset register etc Embedding GDPR compliance by leading and supporting wider business through regular meetings, preparing and delivering training on data protection and GDPR requirements including refresher training and specific training as requested by the business Work with the wider business to develop record keeping processes and systems in line with GDPR/Best Practice requirements. Advise and assist the business in all data protection matters, including retention schedules, data sharing agreements, PIAs, information asset register etc. Work closely with the Information Data Owners to support them in delivering data protection obligations. Maintenance of logs and registers Skills and experience: Experience of working in a data protection function. Experience of providing reports and internal communications for a range of audiences including senior management Able to provide timely and accurate advice and support to wider business and managers about data protection related matters Good knowledge of data protection including GDPR, Data Protection Act 2018 and related legislation e.g., Privacy of electronic communications Prioritising work and delivering to tight deadlines Excellent organisation and planning Advanced familiarity with Microsoft Office suite and Acrobat £26.03 ph PAYE or £34.42 ph Umbrella
Not For Profit People
Accommodation-Based Services Manager
Not For Profit People
Accommodation-Based Services Manager We are looking for an Accommodation-Based Services Manager to lead and shape an award-winning service supporting women to live free from abuse. This is a rare opportunity to take on a senior leadership role within an award-winning, specialist organisation at the forefront of supporting Black and minoritised women and children affected by domestic abuse, including forced marriage and honour based abuse. Please note that due to the nature of this role, we can only accept female applicants. Position: Accommodation-Based Services Manager Location: West Midlands (Birmingham/Walsall) Hours: Full-time (37.5 hours per week) Salary: £40,000 Contract: Permanent Closing Date: 25th May 2026 You will not only manage services, you will shape, strengthen and lead high-quality accommodation-based provision, ensuring it is safe, responsive and impactful. This role is ideal for a confident and values-driven Services Manager who is passionate about delivering excellence and driving meaningful change. We are committed to equality, diversity and inclusion, ensuring all women are treated with dignity, fairness and respect. Safeguarding is central to everything we do, and this role is critical in embedding safe, high-quality practice across our services The Role As Accommodation-Based Services Manager, you will lead the operational delivery of the refuge and accommodation services across the West Midlands. You will provide strategic and operational leadership, ensuring services are safe, compliant and survivor-centred. You will oversee staff teams, safeguarding practice, housing management, and quality assurance, while contributing to the ongoing development of services. Key Responsibilities Lead and manage accommodation-based services, ensuring safe, high-quality and effective delivery Line manage the Senior Support Workers and provide overall leadership across accommodation services, including recruitment, supervision, performance management, training and rota/on-call cover Take overall responsibility for safeguarding practice, including oversight of high-risk cases Ensure robust risk assessment, safety planning and casework standards Oversee referrals, admissions, occupancy and move-on processes Ensure effective housing management, including rent systems, housing benefit and arrears monitoring Maintain oversight of health and safety, property compliance and refuge security Lead on quality assurance, audits, monitoring and continuous improvement Ensure accurate reporting to funders, commissioners and senior management Manage budgets and monitor expenditure Develop strong partnerships with relevant stakeholders, attend multi-agency meetings and represent the organisation externally About You You are an experienced and confident leader with a strong track record in managing accommodation-based or refuge services. You will: Have Level 3 qualification in Health & Social Care, Housing, Management (or equivalent experience) plus evidence of continuous professional development Bring significant experience of services management within the domestic abuse or VAWG sector, including managing accommodation-based or refuge services Have strong expertise in safeguarding and managing high-risk cases Be able to lead, motivate and develop teams to deliver high standards Have experience managing compliance and complex operations within housing services and knowledge of benefits and refuge processes Be confident managing competing priorities and driving service improvement Be a strong communicator with the ability to influence and build partnerships Be committed to equality, diversity and anti-discriminatory practice Have strong organisational, leadership and IT skills (Microsoft Office and case management/ database systems) Ability to participate in an on-call rota and work flexibly Why Work Here Be part of an award-winning, specialist by and for organisation Take on a senior leadership role with real influence and impact Lead services that directly change the lives of women and children Work within a supportive, experienced and values-driven organisation Access ongoing professional development and opportunities to shape services Important Information This post is restricted to women under Schedule 9 of the Equality Act 2010 Enhanced DBS check required The organisation is committed to safeguarding and promoting the welfare of children, young people and adults at risk. All staff are expected to share this commitment You may also have experience in roles such as Housing, Housing Officer, Housing Adviser, Housing and Homelessness Advisor, Housing Support Officer, Housing Support, Refuge Housing, Emergency Housing, Service Manager, Abuse, VAWG, IDVA, Domestic Abuse, Abuse Case Worker. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
May 20, 2026
Full time
Accommodation-Based Services Manager We are looking for an Accommodation-Based Services Manager to lead and shape an award-winning service supporting women to live free from abuse. This is a rare opportunity to take on a senior leadership role within an award-winning, specialist organisation at the forefront of supporting Black and minoritised women and children affected by domestic abuse, including forced marriage and honour based abuse. Please note that due to the nature of this role, we can only accept female applicants. Position: Accommodation-Based Services Manager Location: West Midlands (Birmingham/Walsall) Hours: Full-time (37.5 hours per week) Salary: £40,000 Contract: Permanent Closing Date: 25th May 2026 You will not only manage services, you will shape, strengthen and lead high-quality accommodation-based provision, ensuring it is safe, responsive and impactful. This role is ideal for a confident and values-driven Services Manager who is passionate about delivering excellence and driving meaningful change. We are committed to equality, diversity and inclusion, ensuring all women are treated with dignity, fairness and respect. Safeguarding is central to everything we do, and this role is critical in embedding safe, high-quality practice across our services The Role As Accommodation-Based Services Manager, you will lead the operational delivery of the refuge and accommodation services across the West Midlands. You will provide strategic and operational leadership, ensuring services are safe, compliant and survivor-centred. You will oversee staff teams, safeguarding practice, housing management, and quality assurance, while contributing to the ongoing development of services. Key Responsibilities Lead and manage accommodation-based services, ensuring safe, high-quality and effective delivery Line manage the Senior Support Workers and provide overall leadership across accommodation services, including recruitment, supervision, performance management, training and rota/on-call cover Take overall responsibility for safeguarding practice, including oversight of high-risk cases Ensure robust risk assessment, safety planning and casework standards Oversee referrals, admissions, occupancy and move-on processes Ensure effective housing management, including rent systems, housing benefit and arrears monitoring Maintain oversight of health and safety, property compliance and refuge security Lead on quality assurance, audits, monitoring and continuous improvement Ensure accurate reporting to funders, commissioners and senior management Manage budgets and monitor expenditure Develop strong partnerships with relevant stakeholders, attend multi-agency meetings and represent the organisation externally About You You are an experienced and confident leader with a strong track record in managing accommodation-based or refuge services. You will: Have Level 3 qualification in Health & Social Care, Housing, Management (or equivalent experience) plus evidence of continuous professional development Bring significant experience of services management within the domestic abuse or VAWG sector, including managing accommodation-based or refuge services Have strong expertise in safeguarding and managing high-risk cases Be able to lead, motivate and develop teams to deliver high standards Have experience managing compliance and complex operations within housing services and knowledge of benefits and refuge processes Be confident managing competing priorities and driving service improvement Be a strong communicator with the ability to influence and build partnerships Be committed to equality, diversity and anti-discriminatory practice Have strong organisational, leadership and IT skills (Microsoft Office and case management/ database systems) Ability to participate in an on-call rota and work flexibly Why Work Here Be part of an award-winning, specialist by and for organisation Take on a senior leadership role with real influence and impact Lead services that directly change the lives of women and children Work within a supportive, experienced and values-driven organisation Access ongoing professional development and opportunities to shape services Important Information This post is restricted to women under Schedule 9 of the Equality Act 2010 Enhanced DBS check required The organisation is committed to safeguarding and promoting the welfare of children, young people and adults at risk. All staff are expected to share this commitment You may also have experience in roles such as Housing, Housing Officer, Housing Adviser, Housing and Homelessness Advisor, Housing Support Officer, Housing Support, Refuge Housing, Emergency Housing, Service Manager, Abuse, VAWG, IDVA, Domestic Abuse, Abuse Case Worker. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
Service Care Solutions
Section 20 Project Officer
Service Care Solutions
Section 20 Project Officer Islington, London Temporary Full Time An excellent opportunity for an experienced Section 20 Project Officer to join a North London Housing Association, delivering statutory consultation processes across major works programmes. THE ROLE You will be responsible for managing the end-to-end Section 20 consultation process, ensuring legal compliance, clear communication and robust record-keeping across major works projects. Deliver full Section 20 consultation process including Notices of Intention, Estimates and Reasons Act as the main point of contact for leaseholders regarding major works, costs and processes Liaise with Asset Management, Property Services, surveyors and contractors to gather technical and financial information Prepare accurate, clear and legally compliant consultation documentation Manage and respond to leaseholder observations, queries and formal representations Maintain detailed and auditable records to mitigate risk and support tribunal defence Support resident engagement through meetings, drop-ins and written communications THE CANDIDATE The ideal candidate will have proven experience delivering Section 20 consultations within a Housing Association or Local Authority environment. Strong knowledge of leasehold legislation, particularly the Landlord & Tenant Act 1985 Experience working on major works or planned maintenance programmes Ability to interpret and communicate technical and financial information clearly Excellent written communication skills, including formal notices and correspondence Strong organisational skills with high attention to detail and stakeholder management THE CONTRACT WORKING HOURS Full Time LENGTH OF CONTRACT 6 Month Contract RATE The pay for the role is 24.87 per hour LTD company rate. The PAYE equivalent is 21.20 per hour, inclusive of holiday. HOW TO APPLY To apply for this role, please email a copy of your CV to (url removed) or call on (phone number removed) to discuss the role in more detail! If the role is more suited to someone you know, we offer a 250 referral bonus for every successfully referred candidate!
May 20, 2026
Contractor
Section 20 Project Officer Islington, London Temporary Full Time An excellent opportunity for an experienced Section 20 Project Officer to join a North London Housing Association, delivering statutory consultation processes across major works programmes. THE ROLE You will be responsible for managing the end-to-end Section 20 consultation process, ensuring legal compliance, clear communication and robust record-keeping across major works projects. Deliver full Section 20 consultation process including Notices of Intention, Estimates and Reasons Act as the main point of contact for leaseholders regarding major works, costs and processes Liaise with Asset Management, Property Services, surveyors and contractors to gather technical and financial information Prepare accurate, clear and legally compliant consultation documentation Manage and respond to leaseholder observations, queries and formal representations Maintain detailed and auditable records to mitigate risk and support tribunal defence Support resident engagement through meetings, drop-ins and written communications THE CANDIDATE The ideal candidate will have proven experience delivering Section 20 consultations within a Housing Association or Local Authority environment. Strong knowledge of leasehold legislation, particularly the Landlord & Tenant Act 1985 Experience working on major works or planned maintenance programmes Ability to interpret and communicate technical and financial information clearly Excellent written communication skills, including formal notices and correspondence Strong organisational skills with high attention to detail and stakeholder management THE CONTRACT WORKING HOURS Full Time LENGTH OF CONTRACT 6 Month Contract RATE The pay for the role is 24.87 per hour LTD company rate. The PAYE equivalent is 21.20 per hour, inclusive of holiday. HOW TO APPLY To apply for this role, please email a copy of your CV to (url removed) or call on (phone number removed) to discuss the role in more detail! If the role is more suited to someone you know, we offer a 250 referral bonus for every successfully referred candidate!
Service Care Solutions
Leasehold Officer
Service Care Solutions
Leasehold Officer Islington, London Temp- Perm Full Time A fantastic opportunity for an experienced Leasehold Officer to join a respected North London Housing Association, delivering a high-quality, customer-focused homeownership service across a varied portfolio. THE ROLE You will be responsible for managing leasehold and shared ownership services, ensuring compliance, accurate service charge management and a positive resident experience. Manage a portfolio of leasehold and shared ownership properties Interpret leases, agreements and relevant legislation to ensure compliance Prepare, monitor and reconcile service charges (estimated and actual) Deliver Section 20 consultations for major works and long-term agreements Liaise with internal teams on repairs, planned works and compliance matters Handle disputes, complaints, breaches and legal cases including tribunal and court Work with managing agents, contractors, solicitors and lenders while conducting scheme inspections THE CANDIDATE The ideal candidate will have proven experience in a Leasehold or Homeownership role within a Housing Association or Local Authority setting. Strong knowledge of leasehold legislation including LTA 1985/2003 and CLRA 2002 Experience delivering Section 20 consultations end-to-end Confident managing service charges, budgets and financial processes Experience handling disputes, complaints and legal proceedings Excellent communication, organisation and stakeholder management skills THE CONTRACT WORKING HOURS Full Time LENGTH OF CONTRACT 6 Month Contract, temp-perm RATE The pay for the role is 24.87 per hour LTD company rate. The PAYE equivalent is 21.20 per hour, inclusive of holiday. HOW TO APPLY To apply for this role, please email a copy of your CV to (url removed) or call on (phone number removed) to discuss the role in more detail! If the role is more suited to someone you know, we offer a 250 referral bonus for every successfully referred candidate!
May 20, 2026
Contractor
Leasehold Officer Islington, London Temp- Perm Full Time A fantastic opportunity for an experienced Leasehold Officer to join a respected North London Housing Association, delivering a high-quality, customer-focused homeownership service across a varied portfolio. THE ROLE You will be responsible for managing leasehold and shared ownership services, ensuring compliance, accurate service charge management and a positive resident experience. Manage a portfolio of leasehold and shared ownership properties Interpret leases, agreements and relevant legislation to ensure compliance Prepare, monitor and reconcile service charges (estimated and actual) Deliver Section 20 consultations for major works and long-term agreements Liaise with internal teams on repairs, planned works and compliance matters Handle disputes, complaints, breaches and legal cases including tribunal and court Work with managing agents, contractors, solicitors and lenders while conducting scheme inspections THE CANDIDATE The ideal candidate will have proven experience in a Leasehold or Homeownership role within a Housing Association or Local Authority setting. Strong knowledge of leasehold legislation including LTA 1985/2003 and CLRA 2002 Experience delivering Section 20 consultations end-to-end Confident managing service charges, budgets and financial processes Experience handling disputes, complaints and legal proceedings Excellent communication, organisation and stakeholder management skills THE CONTRACT WORKING HOURS Full Time LENGTH OF CONTRACT 6 Month Contract, temp-perm RATE The pay for the role is 24.87 per hour LTD company rate. The PAYE equivalent is 21.20 per hour, inclusive of holiday. HOW TO APPLY To apply for this role, please email a copy of your CV to (url removed) or call on (phone number removed) to discuss the role in more detail! If the role is more suited to someone you know, we offer a 250 referral bonus for every successfully referred candidate!
carrington west
Housing Standards Manager
carrington west
We're currently recruiting for an experienced Housing Standards Manager to join a housing standards service responsible for delivering statutory housing enforcement and compliance functions across a mixed-tenure housing portfolio. This Housing Standards Manager role will lead a small team covering housing enforcement, HMO licensing, empty homes, housing financial assistance and home energy efficiency, ensuring statutory responsibilities are met across all housing tenures. The successful Housing Standards Manager will play a key role in preparing the service for additional responsibilities under the Renters Rights Act 2025 and wider regulatory change. The role requires attendance in the office a minimum of 3 days per week to support the team effectively, collaborate with colleagues and undertake site visits where required. The Role - Lead and manage the Housing Standards Team, allocating workloads and monitoring performance. - Oversee enforcement activity relating to poor housing conditions, HHSRS inspections and statutory compliance. - Manage enforcement action including improvement notices, prohibition orders, civil penalties, prosecutions and rent repayment orders. - Oversee HMO licensing compliance and inspections of licensable properties. - Lead on the development and implementation of Housing Enforcement policies, procedures and strategies. - Oversee housing financial assistance activity, including grants, inspections, schedules of work and contractor management. - Lead on empty homes initiatives and strategies to reduce long-term vacant properties. - Oversee caravan site licensing responsibilities. - Manage service ICT systems, upgrades, reporting and case management processes. - Respond to complaints, FOIs, MP and Councillor enquiries and Ombudsman investigations. - Monitor service performance, budgets and compliance activity, reporting outcomes to senior management. Key Requirements - Significant experience working within a Housing Standards or Environmental Health service. - Experience using the Housing Health & Safety Rating System (HHSRS). - Experience managing HMO licensing schemes and housing enforcement activity. - Experience inspecting residential properties and producing schedules of work. - Experience managing staff, performance and operational workloads. - Experience developing and implementing housing standards policies and procedures. - Detailed knowledge of housing standards, environmental health and enforcement legislation. - Experience using housing or environmental health ICT systems for case management and reporting. - Environmental Health degree or equivalent qualification. - Registration with CIEH or equivalent professional body. - Full UK driving licence and access to a vehicle. What You Need to Do Now If you are interested in this Housing Standards Manager role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you are currently satisfied in your role, we welcome calls from Housing Standards Officers, Environmental Health Officers, Private Sector Housing Officers and Housing Enforcement Professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in housing recruitment. For more information, call Zubair at Carrington West on (phone number removed).
May 20, 2026
Contractor
We're currently recruiting for an experienced Housing Standards Manager to join a housing standards service responsible for delivering statutory housing enforcement and compliance functions across a mixed-tenure housing portfolio. This Housing Standards Manager role will lead a small team covering housing enforcement, HMO licensing, empty homes, housing financial assistance and home energy efficiency, ensuring statutory responsibilities are met across all housing tenures. The successful Housing Standards Manager will play a key role in preparing the service for additional responsibilities under the Renters Rights Act 2025 and wider regulatory change. The role requires attendance in the office a minimum of 3 days per week to support the team effectively, collaborate with colleagues and undertake site visits where required. The Role - Lead and manage the Housing Standards Team, allocating workloads and monitoring performance. - Oversee enforcement activity relating to poor housing conditions, HHSRS inspections and statutory compliance. - Manage enforcement action including improvement notices, prohibition orders, civil penalties, prosecutions and rent repayment orders. - Oversee HMO licensing compliance and inspections of licensable properties. - Lead on the development and implementation of Housing Enforcement policies, procedures and strategies. - Oversee housing financial assistance activity, including grants, inspections, schedules of work and contractor management. - Lead on empty homes initiatives and strategies to reduce long-term vacant properties. - Oversee caravan site licensing responsibilities. - Manage service ICT systems, upgrades, reporting and case management processes. - Respond to complaints, FOIs, MP and Councillor enquiries and Ombudsman investigations. - Monitor service performance, budgets and compliance activity, reporting outcomes to senior management. Key Requirements - Significant experience working within a Housing Standards or Environmental Health service. - Experience using the Housing Health & Safety Rating System (HHSRS). - Experience managing HMO licensing schemes and housing enforcement activity. - Experience inspecting residential properties and producing schedules of work. - Experience managing staff, performance and operational workloads. - Experience developing and implementing housing standards policies and procedures. - Detailed knowledge of housing standards, environmental health and enforcement legislation. - Experience using housing or environmental health ICT systems for case management and reporting. - Environmental Health degree or equivalent qualification. - Registration with CIEH or equivalent professional body. - Full UK driving licence and access to a vehicle. What You Need to Do Now If you are interested in this Housing Standards Manager role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you are currently satisfied in your role, we welcome calls from Housing Standards Officers, Environmental Health Officers, Private Sector Housing Officers and Housing Enforcement Professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in housing recruitment. For more information, call Zubair at Carrington West on (phone number removed).
Skilled Careers
Tenant Liaison Officer
Skilled Careers Cambridge, Gloucestershire
Skilled Careers are currently recruiting for a Tenancy / Resident Liaison Officer on a temporary ongoing basis based in the Cambridge area. Your role will cover the South and surrounding areas. The work consists of refurbishment works on Social Housing properties, as a TLO you will be acting as the primary liaison between tenants and residents and the contractor, ensuring effective communication between the two, managing work schedules and updating tenants with these, to minimise any disruption and complaints as much as possible. In order to be considered for the role, you will need proven experience in a similar role and be a confident communicator - able to successfully build rapport quickly with residents. Furthermore, you must have a full UK driving licence due to the area of coverage and have access to a vehicle This is a lengthy temporary contract with a competitive rate of pay, it has the option to go permanent for the right individual, you must be driving and access to a vehicle and be in a position to start immediately
May 20, 2026
Contractor
Skilled Careers are currently recruiting for a Tenancy / Resident Liaison Officer on a temporary ongoing basis based in the Cambridge area. Your role will cover the South and surrounding areas. The work consists of refurbishment works on Social Housing properties, as a TLO you will be acting as the primary liaison between tenants and residents and the contractor, ensuring effective communication between the two, managing work schedules and updating tenants with these, to minimise any disruption and complaints as much as possible. In order to be considered for the role, you will need proven experience in a similar role and be a confident communicator - able to successfully build rapport quickly with residents. Furthermore, you must have a full UK driving licence due to the area of coverage and have access to a vehicle This is a lengthy temporary contract with a competitive rate of pay, it has the option to go permanent for the right individual, you must be driving and access to a vehicle and be in a position to start immediately
Community Impact Bucks
Rural Housing Enabler
Community Impact Bucks Aylesbury, Buckinghamshire
Could you bring your excellent project management and community engagement skills to help rural communities identify housing need and increase the pipeline of rural affordable homes in Buckinghamshire and Milton Keynes? About us At the heart of Buckinghamshire s communities, Community Impact Bucks is a locally rooted charity committed to helping communities and charities thrive. Our impact is made possible by a passionate and committed team who believe in the power of local action and understand the places and people they serve. We expect all staff to deliver activity within Buckinghamshire s communities and to bring local knowledge, relationships and contextual understanding to ensure our support is relevant, inclusive and community led. About you You will bring passion and energy to make a difference to rural communities. You will enjoy working with people and helping communities to achieve their goals. An excellent communicator, you will enjoy building partnerships and working with people from a variety of backgrounds, with a strong awareness of diversity and inclusion, and the ability to be diplomatic and take the initiative when needed. Your knowledge and experience might involve: Asset-based community development Developing and delivering activities in a community setting Lived experience of the challenges Buckinghamshire s rural communities face Experience of working in the field of housing delivery and working with local authority planning and housing teams. Training and support will be provided so you don t need to be an expert in everything. You will be part of a supportive staff team within the charity, and you will be part of a national network of Rural Housing Enablers offering peer support and shared learning. You will benefit from an interest in housing and must be able to work with Parish Councils, Housing Associations and Local Housing & Planning Authorities. Key responsibilities Support, advise and steer communities, and town and parish councillors from their initial interest in providing affordable housing, through scheme inception and pre-development phases to completion, with the aim of increasing the speed of schemes through the pre-development phase. Assist communities to identify the nature and extent of affordable local housing need in their community including, where appropriate, through a Housing Needs Survey. Assist communities to identify a deliverable site for development of affordable housing and/or secure affordable housing as part of market led schemes. Build collaborative partnerships with key partners to provide a clear pathway to a successful planning application and delivery. Partners may include, but are not limited to, local communities, parish councils, housing association staff, officers from the Local Authorities (including in their role as providers of affordable housing) and local developers. Provide project management including regular reporting on project progress against workplan and housing pipeline. Key requirements Experience of building and sustaining relationships within and across organisations and sectors, and working collaboratively. A highly capable communicator in person and in writing. Able to engage the public, local politicians, and officials on their own terms, whilst remaining independent and trusted. Experience delivering research, strategic assessment & planning, data analysis, and evaluation reports. Excellent organisational, planning and management skills, with strong attention to detail. Agile and proactive in approach to challenges and opportunities. Able to work under pressure, multi-task and meet strict deadlines. Competent user of databases and the Microsoft suite of software. Either Full British driving licence and access to private means of transport or ability to demonstrate how you will meet this requirement. Available to work evenings and weekends when necessary (in accordance with our Time Off In Lieu Policy) Diversity & Inclusion Community Impact Bucks is committed to challenging inequality and values the diversity of our communities in Buckinghamshire. We recognise that reflecting that diversity will only ever make our organisation better. We work to ensure an inclusive culture where colleagues feel welcomed and supported to succeed and thrive. We encourage applications from people of all backgrounds, particularly those from under-represented communities. How to apply For more information please download the Job Description and Person Specification below, or visit our website at Community Impact Bucks. Please apply via the CharityJob website with a CV and a cover letter explaining how your skills, experience and interests meet the Job Description and Person Specification by 9am on Tuesday 26th May 2026. We are committed to finding the right fit for this role. We will be reviewing applications and shortlisting candidates to interview as they are received. We will close this position once the right person is found.
May 20, 2026
Full time
Could you bring your excellent project management and community engagement skills to help rural communities identify housing need and increase the pipeline of rural affordable homes in Buckinghamshire and Milton Keynes? About us At the heart of Buckinghamshire s communities, Community Impact Bucks is a locally rooted charity committed to helping communities and charities thrive. Our impact is made possible by a passionate and committed team who believe in the power of local action and understand the places and people they serve. We expect all staff to deliver activity within Buckinghamshire s communities and to bring local knowledge, relationships and contextual understanding to ensure our support is relevant, inclusive and community led. About you You will bring passion and energy to make a difference to rural communities. You will enjoy working with people and helping communities to achieve their goals. An excellent communicator, you will enjoy building partnerships and working with people from a variety of backgrounds, with a strong awareness of diversity and inclusion, and the ability to be diplomatic and take the initiative when needed. Your knowledge and experience might involve: Asset-based community development Developing and delivering activities in a community setting Lived experience of the challenges Buckinghamshire s rural communities face Experience of working in the field of housing delivery and working with local authority planning and housing teams. Training and support will be provided so you don t need to be an expert in everything. You will be part of a supportive staff team within the charity, and you will be part of a national network of Rural Housing Enablers offering peer support and shared learning. You will benefit from an interest in housing and must be able to work with Parish Councils, Housing Associations and Local Housing & Planning Authorities. Key responsibilities Support, advise and steer communities, and town and parish councillors from their initial interest in providing affordable housing, through scheme inception and pre-development phases to completion, with the aim of increasing the speed of schemes through the pre-development phase. Assist communities to identify the nature and extent of affordable local housing need in their community including, where appropriate, through a Housing Needs Survey. Assist communities to identify a deliverable site for development of affordable housing and/or secure affordable housing as part of market led schemes. Build collaborative partnerships with key partners to provide a clear pathway to a successful planning application and delivery. Partners may include, but are not limited to, local communities, parish councils, housing association staff, officers from the Local Authorities (including in their role as providers of affordable housing) and local developers. Provide project management including regular reporting on project progress against workplan and housing pipeline. Key requirements Experience of building and sustaining relationships within and across organisations and sectors, and working collaboratively. A highly capable communicator in person and in writing. Able to engage the public, local politicians, and officials on their own terms, whilst remaining independent and trusted. Experience delivering research, strategic assessment & planning, data analysis, and evaluation reports. Excellent organisational, planning and management skills, with strong attention to detail. Agile and proactive in approach to challenges and opportunities. Able to work under pressure, multi-task and meet strict deadlines. Competent user of databases and the Microsoft suite of software. Either Full British driving licence and access to private means of transport or ability to demonstrate how you will meet this requirement. Available to work evenings and weekends when necessary (in accordance with our Time Off In Lieu Policy) Diversity & Inclusion Community Impact Bucks is committed to challenging inequality and values the diversity of our communities in Buckinghamshire. We recognise that reflecting that diversity will only ever make our organisation better. We work to ensure an inclusive culture where colleagues feel welcomed and supported to succeed and thrive. We encourage applications from people of all backgrounds, particularly those from under-represented communities. How to apply For more information please download the Job Description and Person Specification below, or visit our website at Community Impact Bucks. Please apply via the CharityJob website with a CV and a cover letter explaining how your skills, experience and interests meet the Job Description and Person Specification by 9am on Tuesday 26th May 2026. We are committed to finding the right fit for this role. We will be reviewing applications and shortlisting candidates to interview as they are received. We will close this position once the right person is found.

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