Location Bristol, London, Manchester About the job Job summary The Government Digital Service (GDS) is the digital centre of government. We are responsible for setting, leading and delivering the vision for a modern digital government. Our priorities are to drive a modern digital government, by: joining up public sector services harnessing the power of AI for the public good strengthening and extending our digital and data public infrastructure elevating leadership and investing in talent funding for outcomes and procuring for growth and innovation committing to transparency and driving accountability We are home to the Incubator for Artificial Intelligence (I.AI), the world-leading GOV.UK and at the forefront of coordinating the UK's geospatial strategy and activity. We lead the Government Digital and Data function and champion the work of digital teams across government. We're part of the Department for Science, Innovation and Technology (DSIT) and employ more than 1,000 people all over the UK, with hubs in Manchester, London and Bristol. The Government Digital Service is where talent translates into impact. From your first day, you'll be working with some of the world's most highly-skilled digital professionals, all contributing their knowledge to make change on a national scale. Join us for rewarding work that makes a difference across the UK. You'll solve some of the nation's highest-priority digital challenges, helping millions of people access services they need Job description The Head of Digital Service Portfolio leads the oversight, assurance and performance insight of major government digital services. The role ensures leaders have the right information and governance to make informed decisions and deliver the best outcomes for users and government. It provides a system-wide view of service health, transformation progress, risks and opportunities, ensuring the portfolio is effectively governed, prioritised and meeting organisational needs. Working collaboratively with departments, the role drives continuous improvement and promotes best practice in service management and digital delivery. It ensures services align with government digital, data and technology strategies and the Service Manual. The Head of Digital Service Portfolio leads and develops the portfolio function, overseeing its governance and operation. They lead a team of digital portfolio managers and build capability across the wider community to ensure consistent, high-quality portfolio oversight across government. In this role you will: lead the performance tracking, assessment, and assurance of government digital services own portfolio prioritisation, sequencing and trade-offs, balancing risk, user outcomes, funding and delivery capacity across government services ensure effective governance and assurance processes are in place for digital services across government across the service portfolio monitor service health, delivery performance, user outcomes and transformation progress, to provide cross-government insights on service health, risks and opportunities strategic insight to senior leaders identify, manage and escalate portfolio-level risks, issues, dependencies and opportunities for intervention, including opportunities and risks posed by AI enabled services translate service performance data and delivery insights into recommendations that support prioritisation, investment and funding decisions provide a cross-government view of service health, future risks and opportunities to support strategic planning and decision-making. Work with departments and delivery teams to improve services, adopt best practice and deliver against agreed outcomes and service standards facilitate governance and assurance discussions in complex, high-risk and politically sensitive environments act as a trusted advisor to senior leaders on service performance, delivery and transformation foster a culture of continuous improvement, collaboration and accountability across the service portfolio own and continuously improve the digital service portfolio function, building team capability and ensuring consistent, high-quality governance, assurance and insight across government Person specification We're interested in people who: have substantial experience owning and operating a complex digital portfolio within an agile environment, utilising agile methodologies and iterating quickly to ensure delivery outcomes are aligned to organisational priorities demonstrate strong expertise in designing and implementing portfolio governance and assurance, and improving the performance of digital services be able to provide clear, compelling insight and recommendations to senior leaders, enabling strategic decisions about the future of the portfolio and providing guidance to other on working in the strategic context demonstrate expertise in planning, with the ability to identify, manage and escalate risks and dependencies across a portfolio, understanding the environment to prioritise the most important or high value tasks demonstrate excellent stakeholder leadership, including influencing and negotiating with senior stakeholders to resolve issues and enable progress. show a track record of building and supporting a professional community, including coaching, line management and developing capability
Jun 18, 2026
Full time
Location Bristol, London, Manchester About the job Job summary The Government Digital Service (GDS) is the digital centre of government. We are responsible for setting, leading and delivering the vision for a modern digital government. Our priorities are to drive a modern digital government, by: joining up public sector services harnessing the power of AI for the public good strengthening and extending our digital and data public infrastructure elevating leadership and investing in talent funding for outcomes and procuring for growth and innovation committing to transparency and driving accountability We are home to the Incubator for Artificial Intelligence (I.AI), the world-leading GOV.UK and at the forefront of coordinating the UK's geospatial strategy and activity. We lead the Government Digital and Data function and champion the work of digital teams across government. We're part of the Department for Science, Innovation and Technology (DSIT) and employ more than 1,000 people all over the UK, with hubs in Manchester, London and Bristol. The Government Digital Service is where talent translates into impact. From your first day, you'll be working with some of the world's most highly-skilled digital professionals, all contributing their knowledge to make change on a national scale. Join us for rewarding work that makes a difference across the UK. You'll solve some of the nation's highest-priority digital challenges, helping millions of people access services they need Job description The Head of Digital Service Portfolio leads the oversight, assurance and performance insight of major government digital services. The role ensures leaders have the right information and governance to make informed decisions and deliver the best outcomes for users and government. It provides a system-wide view of service health, transformation progress, risks and opportunities, ensuring the portfolio is effectively governed, prioritised and meeting organisational needs. Working collaboratively with departments, the role drives continuous improvement and promotes best practice in service management and digital delivery. It ensures services align with government digital, data and technology strategies and the Service Manual. The Head of Digital Service Portfolio leads and develops the portfolio function, overseeing its governance and operation. They lead a team of digital portfolio managers and build capability across the wider community to ensure consistent, high-quality portfolio oversight across government. In this role you will: lead the performance tracking, assessment, and assurance of government digital services own portfolio prioritisation, sequencing and trade-offs, balancing risk, user outcomes, funding and delivery capacity across government services ensure effective governance and assurance processes are in place for digital services across government across the service portfolio monitor service health, delivery performance, user outcomes and transformation progress, to provide cross-government insights on service health, risks and opportunities strategic insight to senior leaders identify, manage and escalate portfolio-level risks, issues, dependencies and opportunities for intervention, including opportunities and risks posed by AI enabled services translate service performance data and delivery insights into recommendations that support prioritisation, investment and funding decisions provide a cross-government view of service health, future risks and opportunities to support strategic planning and decision-making. Work with departments and delivery teams to improve services, adopt best practice and deliver against agreed outcomes and service standards facilitate governance and assurance discussions in complex, high-risk and politically sensitive environments act as a trusted advisor to senior leaders on service performance, delivery and transformation foster a culture of continuous improvement, collaboration and accountability across the service portfolio own and continuously improve the digital service portfolio function, building team capability and ensuring consistent, high-quality governance, assurance and insight across government Person specification We're interested in people who: have substantial experience owning and operating a complex digital portfolio within an agile environment, utilising agile methodologies and iterating quickly to ensure delivery outcomes are aligned to organisational priorities demonstrate strong expertise in designing and implementing portfolio governance and assurance, and improving the performance of digital services be able to provide clear, compelling insight and recommendations to senior leaders, enabling strategic decisions about the future of the portfolio and providing guidance to other on working in the strategic context demonstrate expertise in planning, with the ability to identify, manage and escalate risks and dependencies across a portfolio, understanding the environment to prioritise the most important or high value tasks demonstrate excellent stakeholder leadership, including influencing and negotiating with senior stakeholders to resolve issues and enable progress. show a track record of building and supporting a professional community, including coaching, line management and developing capability
Location Birmingham, Bristol, East Kilbride, Edinburgh, Glasgow, Leeds, Liverpool, Manchester Regional Centre - Three New Bailey Newcastle -upon Tyne , Stratford Telford - Plaza 1 and 2, Worthing Please note that due to workforce controls Newcastle -upon - Tyne, Liverpool and Stratford are only available to existing HMRC staff in these locations. HMRC staff based in Reading can also apply to move to Stratford in line with Migration path. HMRC staff based in 100PS can also apply to move to Stratford. About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. Shape the Future of HMRC's Technology Platforms. About HMRC Almost every individual and business in the UK is a direct customer of HMRC, as we collect the money that pays for the UK's public services and gives people who need it vital financial support. Over recent and coming years, our work never has been, nor will be, more critical as we rebuild and secure our nation's future. With these demands in mind, and as one of the largest and most digitally focussed organisations in the UK, sits the Chief Engineering and Platform Office (CEPO). About CEPO CEPO is leading HMRC's technology transformation - simplifying systems, modernising IT delivery, and creating a future-ready digital landscape. Our mission is to reduce complexity by consolidating applications and adopting scalable, service-based solutions from trusted commercial partners. As the strategic authority for platform provision, CEPO ensures HMRC's business groups, products, and services are supported by robust, secure, and innovative infrastructure. We set the direction, lead governance, and guarantee that every live service meets the highest standards - enabling efficient, reliable, and user-focused digital experiences for millions of customers. Job description In this role, you will work across multiple programmes and platforms, providing strategic test leadership, supporting delivery teams, and influencing senior stakeholders to embed best practice and continuous improvement. As a Lead Test Engineer, you will play a strategic role in shaping and embedding consistent testing best practices across HMRC's complex digital ecosystem. Your responsibilities will include: Leadership & Collaboration Lead, coach, and mentor test engineers across programmes, fostering a culture of continuous improvement and professional development. Collaborate with product, platform, and delivery teams to ensure testing is integrated early and effectively within agile workflows. Influence and engage with senior stakeholders across HMRC and supplier organisations to drive quality outcomes. Test Strategy & Implementation Define and implement risk-based, shift-left testing strategies across diverse platforms (e.g., ServiceNow, SAP, Pega). Ensure testing approaches align with business priorities, technical architecture, and delivery timelines. Promote consistent standards and practices across internal teams and third party suppliers. Technical Excellence & Problem Solving Apply advanced testing techniques to solve complex technical challenges and improve delivery confidence. Provide expert guidance on functional, non-functional, and automation testing, including performance, security, and accessibility. Identify and drive opportunities for innovation and efficiency in testing processes. Tooling & Governance Evaluate, implement, and optimise test tooling, including AI-assisted solutions, to support continuous integration and delivery. Establish governance frameworks for supplier-led testing activities, ensuring alignment with HMRC standards and compliance requirements. Support tooling integration with platforms such as ServiceNow and CI/CD pipelines. Quality Assurance & Risk Management Ensure quality is built in from the outset by validating requirements and test coverage across the lifecycle. Lead retrospectives and continuous improvement initiatives to enhance test effectiveness and reduce delivery risk. Produce clear, actionable test reports and insights to inform decision-making and assurance activities. Person specification We're looking for a disciplined and dynamic test leader with proven experience in strategic test engineering. You'll bring strong analytical skills to guide testers and developers, shaping test direction that aligns with delivery goals. You must be confident engaging and reporting across all levels of stakeholders and third-party partners, with a clear ability to influence and drive quality outcomes. Essential Criteria You must have experience and understanding of: Leading complex, multi team testing initiatives, coordinating delivery across diverse platforms, suppliers, and project portfolios while prioritising effectively in fast paced agile environments. Building high performing teams through coaching, mentoring and fostering a culture of continuous improvement, professional growth, and quality excellence. Influencing and collaborating confidently across organisational boundaries, engaging senior stakeholders and cross functional teams to drive strategic quality outcomes and embed best practice. Communicating with clarity and impact, tailoring technical and non technical messages, and presenting test strategies, risks, insights, and recommendations persuasively. Applying strong analytical and risk based decision making, using data, metrics, and structured problem solving to balance quality, risk, and delivery while continually improving testing processes. Desirable Criteria Ideally you will also have experience and understanding of:. A range of tools e.g. Zephyr, JIRA, SOAP UI, Selenium, Bruno, JMeter, Cucumber, Tosca, Neoload. Working knowledge of ITIL 4. ISTQB testing qualification(s) Transitional Sites Information If your location preference is for one of the following sites, it's important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. For more information on where you might be working, review this information on our locations (opens in a new window) These sites are: Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle Telford Plaza, Telford - moving to Parkside Court, Telford You will be given more information about what this means at the job offer stage. Leeds Locations Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC's Moves Adjustment Payment guidance.
Jun 18, 2026
Full time
Location Birmingham, Bristol, East Kilbride, Edinburgh, Glasgow, Leeds, Liverpool, Manchester Regional Centre - Three New Bailey Newcastle -upon Tyne , Stratford Telford - Plaza 1 and 2, Worthing Please note that due to workforce controls Newcastle -upon - Tyne, Liverpool and Stratford are only available to existing HMRC staff in these locations. HMRC staff based in Reading can also apply to move to Stratford in line with Migration path. HMRC staff based in 100PS can also apply to move to Stratford. About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. Shape the Future of HMRC's Technology Platforms. About HMRC Almost every individual and business in the UK is a direct customer of HMRC, as we collect the money that pays for the UK's public services and gives people who need it vital financial support. Over recent and coming years, our work never has been, nor will be, more critical as we rebuild and secure our nation's future. With these demands in mind, and as one of the largest and most digitally focussed organisations in the UK, sits the Chief Engineering and Platform Office (CEPO). About CEPO CEPO is leading HMRC's technology transformation - simplifying systems, modernising IT delivery, and creating a future-ready digital landscape. Our mission is to reduce complexity by consolidating applications and adopting scalable, service-based solutions from trusted commercial partners. As the strategic authority for platform provision, CEPO ensures HMRC's business groups, products, and services are supported by robust, secure, and innovative infrastructure. We set the direction, lead governance, and guarantee that every live service meets the highest standards - enabling efficient, reliable, and user-focused digital experiences for millions of customers. Job description In this role, you will work across multiple programmes and platforms, providing strategic test leadership, supporting delivery teams, and influencing senior stakeholders to embed best practice and continuous improvement. As a Lead Test Engineer, you will play a strategic role in shaping and embedding consistent testing best practices across HMRC's complex digital ecosystem. Your responsibilities will include: Leadership & Collaboration Lead, coach, and mentor test engineers across programmes, fostering a culture of continuous improvement and professional development. Collaborate with product, platform, and delivery teams to ensure testing is integrated early and effectively within agile workflows. Influence and engage with senior stakeholders across HMRC and supplier organisations to drive quality outcomes. Test Strategy & Implementation Define and implement risk-based, shift-left testing strategies across diverse platforms (e.g., ServiceNow, SAP, Pega). Ensure testing approaches align with business priorities, technical architecture, and delivery timelines. Promote consistent standards and practices across internal teams and third party suppliers. Technical Excellence & Problem Solving Apply advanced testing techniques to solve complex technical challenges and improve delivery confidence. Provide expert guidance on functional, non-functional, and automation testing, including performance, security, and accessibility. Identify and drive opportunities for innovation and efficiency in testing processes. Tooling & Governance Evaluate, implement, and optimise test tooling, including AI-assisted solutions, to support continuous integration and delivery. Establish governance frameworks for supplier-led testing activities, ensuring alignment with HMRC standards and compliance requirements. Support tooling integration with platforms such as ServiceNow and CI/CD pipelines. Quality Assurance & Risk Management Ensure quality is built in from the outset by validating requirements and test coverage across the lifecycle. Lead retrospectives and continuous improvement initiatives to enhance test effectiveness and reduce delivery risk. Produce clear, actionable test reports and insights to inform decision-making and assurance activities. Person specification We're looking for a disciplined and dynamic test leader with proven experience in strategic test engineering. You'll bring strong analytical skills to guide testers and developers, shaping test direction that aligns with delivery goals. You must be confident engaging and reporting across all levels of stakeholders and third-party partners, with a clear ability to influence and drive quality outcomes. Essential Criteria You must have experience and understanding of: Leading complex, multi team testing initiatives, coordinating delivery across diverse platforms, suppliers, and project portfolios while prioritising effectively in fast paced agile environments. Building high performing teams through coaching, mentoring and fostering a culture of continuous improvement, professional growth, and quality excellence. Influencing and collaborating confidently across organisational boundaries, engaging senior stakeholders and cross functional teams to drive strategic quality outcomes and embed best practice. Communicating with clarity and impact, tailoring technical and non technical messages, and presenting test strategies, risks, insights, and recommendations persuasively. Applying strong analytical and risk based decision making, using data, metrics, and structured problem solving to balance quality, risk, and delivery while continually improving testing processes. Desirable Criteria Ideally you will also have experience and understanding of:. A range of tools e.g. Zephyr, JIRA, SOAP UI, Selenium, Bruno, JMeter, Cucumber, Tosca, Neoload. Working knowledge of ITIL 4. ISTQB testing qualification(s) Transitional Sites Information If your location preference is for one of the following sites, it's important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. For more information on where you might be working, review this information on our locations (opens in a new window) These sites are: Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle Telford Plaza, Telford - moving to Parkside Court, Telford You will be given more information about what this means at the job offer stage. Leeds Locations Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC's Moves Adjustment Payment guidance.
Description At Engine by Starling , we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling, and two years ago we split out as a separate business. Starling has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success. As a company, everyone is expected to roll up their sleeves to help deliver great outcomes for our clients. We are an engineering led company and we're looking for people who are will be excited by the potential for Engine's technology to transform banking in different markets around the world. Our purpose is underpinned by five values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness. Hybrid Working We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of our offices so that we're able to interact and collaborate in person. About Engineering at Engine by Starling - We're looking for Backend Software Engineers to work on the Engine Platform and make our existing features work for banks all over the world as well as building new features from scratch that Starling hasn't released in the UK market. Engine by Starling engineers are excited about helping us deliver new features, regardless of what their primary tech stack may be. Hear more from the team in some case studies, below, and our work with Women In Tech . Day in the Life of a Software Engineer Running a Backend Team Check out our shiny new Engineering careers page We are looking for engineers at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they can make to banking around the world. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Engine, to continue changing banking for good. As a Staff Engineer you will: Have the opportunity to lead multiple complex projects from inception through to run Be a Technical Leader, whether that be with a team to manage or without Take ownership of technical challenges critical to the success of the business Identify where existing tooling, applications, or processes can be enhanced and deliver innovative change Collaborate with clients, solution architects, product owners, and other engineers to help meet the client goals Obtain a wide and varied understanding of how banks operate around the world Shape the future capabilities of Engine, including our approach, tooling, automation and architecture. Lead by example in your contributions to the codebase, setting a high bar for others to aim for As an Engineer you will: Contribute to our award winning platform and internal tooling Build new features and products from scratch in a configurable way Share your knowledge with those around you, contributing to our learning culture Own your projects, working in small teams across the bank to collaboratively deliver Aim for greatness in everything you do, staying curious and inquisitive Be part of a scaling team and organisation as we change banking for good Requirements We're open-minded when it comes to hiring and we care more about aptitude and attitude than specific experience or qualifications. We are very open about how we deliver software. For the most part we code in Java, but you need not be an expert when you join us! We believe in clean coding, simple solutions, automated testing and continuous deployment. If you care enough to find elegant solutions to difficult technical problems, we'd love to hear from you. We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis. As a Staff Engineer you will bring the below experience or knowledge: Delivering change to critical systems in a distributed environment Be a highly proficient developer, maintaining a high standard for technical and coding excellence in the collective, through your own work Good understanding of DevOps practices Delivering complex outcomes across multiple domains and teams Working cross-functionally with technologists from other specialties, and non-technical stakeholders across the business Coaching and mentoring members of a team to upskill and develop them in their career Leading the technical delivery on large scale projects to successful completion The main part of our Backend Tech Stack is listed below, we don't ask that you have experience in all of this, but if you do, that's great! Java, which makes up the majority of our backend codebase AWS & GCP - we're cloud-native Microservice based architecture Kubernetes (EKS) TeamCity for CI / CD (with multiple production releases per day) Terraform and Grafana Our Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Initial interview with an Engineer - 45 minutes Take home technical test to be discussed in the next interview Technical interview with some Engineers - 1.5 hours Final interview with our CTO / deputy CTO 45 minutes Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information. We use AI tools to support various parts of our recruitment process, helping our team manage applications and assessments more efficiently. These tools are strictly used for support and do not replace human judgment with all final hiring decisions being made by our team. If you would like more information about how your data is processed, please reach out to us.
Jun 18, 2026
Full time
Description At Engine by Starling , we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling, and two years ago we split out as a separate business. Starling has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success. As a company, everyone is expected to roll up their sleeves to help deliver great outcomes for our clients. We are an engineering led company and we're looking for people who are will be excited by the potential for Engine's technology to transform banking in different markets around the world. Our purpose is underpinned by five values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness. Hybrid Working We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of our offices so that we're able to interact and collaborate in person. About Engineering at Engine by Starling - We're looking for Backend Software Engineers to work on the Engine Platform and make our existing features work for banks all over the world as well as building new features from scratch that Starling hasn't released in the UK market. Engine by Starling engineers are excited about helping us deliver new features, regardless of what their primary tech stack may be. Hear more from the team in some case studies, below, and our work with Women In Tech . Day in the Life of a Software Engineer Running a Backend Team Check out our shiny new Engineering careers page We are looking for engineers at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they can make to banking around the world. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Engine, to continue changing banking for good. As a Staff Engineer you will: Have the opportunity to lead multiple complex projects from inception through to run Be a Technical Leader, whether that be with a team to manage or without Take ownership of technical challenges critical to the success of the business Identify where existing tooling, applications, or processes can be enhanced and deliver innovative change Collaborate with clients, solution architects, product owners, and other engineers to help meet the client goals Obtain a wide and varied understanding of how banks operate around the world Shape the future capabilities of Engine, including our approach, tooling, automation and architecture. Lead by example in your contributions to the codebase, setting a high bar for others to aim for As an Engineer you will: Contribute to our award winning platform and internal tooling Build new features and products from scratch in a configurable way Share your knowledge with those around you, contributing to our learning culture Own your projects, working in small teams across the bank to collaboratively deliver Aim for greatness in everything you do, staying curious and inquisitive Be part of a scaling team and organisation as we change banking for good Requirements We're open-minded when it comes to hiring and we care more about aptitude and attitude than specific experience or qualifications. We are very open about how we deliver software. For the most part we code in Java, but you need not be an expert when you join us! We believe in clean coding, simple solutions, automated testing and continuous deployment. If you care enough to find elegant solutions to difficult technical problems, we'd love to hear from you. We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis. As a Staff Engineer you will bring the below experience or knowledge: Delivering change to critical systems in a distributed environment Be a highly proficient developer, maintaining a high standard for technical and coding excellence in the collective, through your own work Good understanding of DevOps practices Delivering complex outcomes across multiple domains and teams Working cross-functionally with technologists from other specialties, and non-technical stakeholders across the business Coaching and mentoring members of a team to upskill and develop them in their career Leading the technical delivery on large scale projects to successful completion The main part of our Backend Tech Stack is listed below, we don't ask that you have experience in all of this, but if you do, that's great! Java, which makes up the majority of our backend codebase AWS & GCP - we're cloud-native Microservice based architecture Kubernetes (EKS) TeamCity for CI / CD (with multiple production releases per day) Terraform and Grafana Our Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Initial interview with an Engineer - 45 minutes Take home technical test to be discussed in the next interview Technical interview with some Engineers - 1.5 hours Final interview with our CTO / deputy CTO 45 minutes Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information. We use AI tools to support various parts of our recruitment process, helping our team manage applications and assessments more efficiently. These tools are strictly used for support and do not replace human judgment with all final hiring decisions being made by our team. If you would like more information about how your data is processed, please reach out to us.
Description Hello, we're Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We're a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We're a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,500 people across our London, Southampton, Cardiff and Manchester offices. We are looking for a talented and passionate Lead Risk Analyst - Model Validation to join our Model Risk Oversight Team. The team focuses on validating and overseeing the risks associated with all models across Starling, particularly those involving advanced modeling techniques (including AI). If you have model validation / model build experience across a variety of models (e.g., credit risk, AI, forecasting) and are eager to be part of the team that plays a vital role in model risk management, we want to hear from you! As a Lead Analyst - Model Validation, you will be responsible for: Validating different types of models used across Starling, such as IFRS 9, Forecasting, Operational Risk, AI/ML models. Producing validation reports whilst engaging with the model developers and model owners to ensure the validation findings are understood and can be addressed within the agreed timelines. Producing committee papers and presenting at committees. Presenting high-level validation findings to Senior leadership. Engaging and forming close relationships with the key stakeholders to enable good model risk management practices throughout the model lifecycle. Requirements Graduate level education preferable, ideally in a numerical degree (or an equivalent work experience); Experience in model validation or model development, ideally across different model types. Knowledge of the AI models would be a bonus. Expert in the use of analytical tools such as Python/R/SQL/SAS and spreadsheets. Ability to articulate findings from analysis in a succinct and clear way that is suitable for the target audience. Organised, flexible and adaptable, with the ability to switch between tasks seamlessly. Strong problem-solving skills and attention to detail. Excellent communication and teamwork abilities. Good knowledge of regulatory and risk management guidelines, such as EBA guidelines, CRR and PRA rules would be a bonus. Benefits 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work and Salary Sacrificed Gym partnerships About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Jun 18, 2026
Full time
Description Hello, we're Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We're a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We're a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,500 people across our London, Southampton, Cardiff and Manchester offices. We are looking for a talented and passionate Lead Risk Analyst - Model Validation to join our Model Risk Oversight Team. The team focuses on validating and overseeing the risks associated with all models across Starling, particularly those involving advanced modeling techniques (including AI). If you have model validation / model build experience across a variety of models (e.g., credit risk, AI, forecasting) and are eager to be part of the team that plays a vital role in model risk management, we want to hear from you! As a Lead Analyst - Model Validation, you will be responsible for: Validating different types of models used across Starling, such as IFRS 9, Forecasting, Operational Risk, AI/ML models. Producing validation reports whilst engaging with the model developers and model owners to ensure the validation findings are understood and can be addressed within the agreed timelines. Producing committee papers and presenting at committees. Presenting high-level validation findings to Senior leadership. Engaging and forming close relationships with the key stakeholders to enable good model risk management practices throughout the model lifecycle. Requirements Graduate level education preferable, ideally in a numerical degree (or an equivalent work experience); Experience in model validation or model development, ideally across different model types. Knowledge of the AI models would be a bonus. Expert in the use of analytical tools such as Python/R/SQL/SAS and spreadsheets. Ability to articulate findings from analysis in a succinct and clear way that is suitable for the target audience. Organised, flexible and adaptable, with the ability to switch between tasks seamlessly. Strong problem-solving skills and attention to detail. Excellent communication and teamwork abilities. Good knowledge of regulatory and risk management guidelines, such as EBA guidelines, CRR and PRA rules would be a bonus. Benefits 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work and Salary Sacrificed Gym partnerships About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Pay up to £80,664, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a Senior Software Engineer with JavaScript/Node.js expertise to join our community of tech experts in DWP Digital. You'll join a multi-disciplinary agile team, solving complex problems and delivering technology that makes a real difference to users. You'll build and run scalable applications used by millions of people, applying strong design principles and championing best practices such as TDD, and ensuring robust, resilient, and reliable systems. Alongside hands-on delivery, you'll mentor and support other engineers, foster a collaborative team culture, and provide clear technical leadership, all while working within a vibrant engineering community that supports your ongoing development and growth. The scale of what we do is extraordinary, and our purpose is unique. You'll be right at home if you're excited by the opportunity to make public services work better for the people that need them. What skills, knowledge and experience will you need? Expert knowledge and extensive experience of modern JavaScript/Node.js technologies, frameworks and design principles. Capable of leading the production of software solutions of the highest quality. Extensive experience of Test-Driven Development (TDD) and Behaviour Driven Development (BDD) practices and techniques. Detailed working knowledge and experience of APIs, RESTful services and Microservice Architectures. Expert knowledge and extensive experience of developing on cloud-based environments like AWS and Azure. Strong working knowledge and practical experience of SQL and NoSQL database applications such as Postgres, MySQL and MongoDB. Extensive experience and proven track record with the skills required to build up a useful, robust automated test suite to support a continuous deployment environment. You know how to lead and influence multidisciplinary engineering teams - communicating with stakeholders, driving delivery, ensuring standards, ways of working and building supportive and collaborative culture. Details. Wages. Perks. Location: You'll join us our brilliant digital hub in Newcastle. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £80,664. Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth up to £19,759 Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just three stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Coding test: Candidates who are successful at the sift stage will be sent a coding test to complete remotely. The exercise will focus on the technical elements listed in the Essential Criteria in this advert. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Jun 18, 2026
Full time
Pay up to £80,664, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a Senior Software Engineer with JavaScript/Node.js expertise to join our community of tech experts in DWP Digital. You'll join a multi-disciplinary agile team, solving complex problems and delivering technology that makes a real difference to users. You'll build and run scalable applications used by millions of people, applying strong design principles and championing best practices such as TDD, and ensuring robust, resilient, and reliable systems. Alongside hands-on delivery, you'll mentor and support other engineers, foster a collaborative team culture, and provide clear technical leadership, all while working within a vibrant engineering community that supports your ongoing development and growth. The scale of what we do is extraordinary, and our purpose is unique. You'll be right at home if you're excited by the opportunity to make public services work better for the people that need them. What skills, knowledge and experience will you need? Expert knowledge and extensive experience of modern JavaScript/Node.js technologies, frameworks and design principles. Capable of leading the production of software solutions of the highest quality. Extensive experience of Test-Driven Development (TDD) and Behaviour Driven Development (BDD) practices and techniques. Detailed working knowledge and experience of APIs, RESTful services and Microservice Architectures. Expert knowledge and extensive experience of developing on cloud-based environments like AWS and Azure. Strong working knowledge and practical experience of SQL and NoSQL database applications such as Postgres, MySQL and MongoDB. Extensive experience and proven track record with the skills required to build up a useful, robust automated test suite to support a continuous deployment environment. You know how to lead and influence multidisciplinary engineering teams - communicating with stakeholders, driving delivery, ensuring standards, ways of working and building supportive and collaborative culture. Details. Wages. Perks. Location: You'll join us our brilliant digital hub in Newcastle. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £80,664. Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth up to £19,759 Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just three stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Coding test: Candidates who are successful at the sift stage will be sent a coding test to complete remotely. The exercise will focus on the technical elements listed in the Essential Criteria in this advert. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Job Title: Chief Operating Officer Reports To: Chief Executive Officer Department/Responsibility for: Director's Group / 3 senior managers (Finance (headcount of 3), HR (headcount of 1), IT (headcount of 5 Location: Remote - UK (expectation of travel / attendance at meetings) Hours: Full-time - 35 hours per week (09.00 - 17.00 Monday to Friday) Purpose of the Role The Chief Operating Officer will play a vital role in supporting the Chief Executive Officer, Board and Leadership Team to deliver Cerebra's vision and ambitious strategic aims. The Chief Operating Officer will provide strategic leadership and operational management across key areas within Cerebra including: Operational Systems Governance Compliance Finance and Growth This is a pivotal executive leadership role, responsible for driving organisational performance, sustainability and growth. The COO will translate Cerebra's strategic ambitions into effective operational delivery, ensuring robust governance, financial stewardship and a high-performing, values-led culture. As a trusted advisor to the CEO and Board, the COO will lead core operational services and commercial activity, enabling the charity to maximise impact and generate sustainable income in support of its charitable objectives. Key Areas of Responsibility Strategic and Executive Leadership Partner with the CEO and Board to deliver strategic priorities, growth and long-term sustainability Collaboration with the Director's Group to ensure strategic alignment across the charity. The Director's Group consists of: Chief Executive Officer Chief Operating Officer Director of Fundraising, Marketing and Communications Director of Research and Support Services Provide expert advice on finance, operations, commercial performance and organisational risk Lead organisational planning, business continuity, and operational resilience Foster a culture of continuous improvement, accountability and inclusion Finance, Commercial and Sustainability Lead financial strategy, planning and performance, ensuring long-term sustainability Oversee budgeting, forecasting, cashflow and financial controls Lead and develop Cerebra's strategy for commercial income, ensuring alignment with charitable objectives Support funding growth through strong financial insight and business case development Ensure robust financial governance, audit and compliance Operations and Infrastructure Lead and strengthen operational functions including HR, IT, governance and administration Ensure effective systems, processes and infrastructure that enable growth, efficiency and impact Oversee procurement, contracts, facilities, and organisational compliance Drive innovation and value for money across operations People and Culture Champion a positive, inclusive and high-performing organisational culture Oversee HR strategy, workforce planning and leadership development Ensure compliance with employment law and best practice Promote wellbeing, engagement and organisational effectiveness Line Management Line management responsibilities for a small team, currently comprising of 3 staff. Be responsible for the day-to-day management of the team. Complete regular supervision and team meetings. Provide effective performance management to the team. Promote a positive and inclusive team culture aligned with Cerebra's values. General Monitor and evaluate the impact the areas of work that leading on. Support collaboration across the different Cerebra teams. Experience using Client Relationship Management (CRM) systems or similar digital tools for recording and tracking work. Uphold Cerebra's Data Protection Policy and all relevant confidentiality and safeguarding policies. Carry out any other reasonable duties in line with the needs of the team and organisation. Person Specification Criteria Essential A professional accounting qualification and a detailed understanding of financial processes and business analysis. Sound understanding of contract processes. Strong financial literacy, including experience of budget management, grant compliance, financial reporting and working with a board finance function. Significant experience in leading teams (Finance/HR/IT) in a complex organisation, ideally within the charity or public sector. Significant experience in a senior operational leadership role, ideally as a COO, Head of Operations or Director of Operations in a charity, social enterprise or purpose-driven organisation. Demonstrable track record of building and improving operational infrastructure: systems, processes, policies and ways of working that make organisations more effective and resilient. Experience managing and ensuring effective cost recovery in a complex and competitive funding environment. Experience managing multiple income streams (e.g. Grants, contracts including statutory funding, donations). Governance experience, including Board reporting and external bodies. Evidence of having added value in operational delivery beyond finance in a complex organisation. Proven ability to lead a team and effectively manage staff and resources from a variety of disciplines including the capacity to lead and manage change effectively, including good consultation and communication. Excellent written and verbal communication skills, including the ability to translate complex operational information into clear, accessible reports and presentations for senior stakeholders. Experience of leading an organisation through a period of significant change, transition or growth. Willing and able to travel within the UK, with occasional overnight stays. Desirable Experience working within or alongside charities, research institutions, or government bodies. Familiarity with impact measurement and evaluation frameworks. Lived experience of neurodevelopmental conditions - whether as an individual, parent, carer, sibling, or through close community involvement. Application Process: Please submit your CV and cover letter via the email application box below. Closing date: Tuesday 7th July 2026 at 11.59pm First stage interview (Virtual) - 14th and 15th July 2026 Second stage interview (in-person, London location tbc) - 22nd or 23rd July 2026
Jun 18, 2026
Full time
Job Title: Chief Operating Officer Reports To: Chief Executive Officer Department/Responsibility for: Director's Group / 3 senior managers (Finance (headcount of 3), HR (headcount of 1), IT (headcount of 5 Location: Remote - UK (expectation of travel / attendance at meetings) Hours: Full-time - 35 hours per week (09.00 - 17.00 Monday to Friday) Purpose of the Role The Chief Operating Officer will play a vital role in supporting the Chief Executive Officer, Board and Leadership Team to deliver Cerebra's vision and ambitious strategic aims. The Chief Operating Officer will provide strategic leadership and operational management across key areas within Cerebra including: Operational Systems Governance Compliance Finance and Growth This is a pivotal executive leadership role, responsible for driving organisational performance, sustainability and growth. The COO will translate Cerebra's strategic ambitions into effective operational delivery, ensuring robust governance, financial stewardship and a high-performing, values-led culture. As a trusted advisor to the CEO and Board, the COO will lead core operational services and commercial activity, enabling the charity to maximise impact and generate sustainable income in support of its charitable objectives. Key Areas of Responsibility Strategic and Executive Leadership Partner with the CEO and Board to deliver strategic priorities, growth and long-term sustainability Collaboration with the Director's Group to ensure strategic alignment across the charity. The Director's Group consists of: Chief Executive Officer Chief Operating Officer Director of Fundraising, Marketing and Communications Director of Research and Support Services Provide expert advice on finance, operations, commercial performance and organisational risk Lead organisational planning, business continuity, and operational resilience Foster a culture of continuous improvement, accountability and inclusion Finance, Commercial and Sustainability Lead financial strategy, planning and performance, ensuring long-term sustainability Oversee budgeting, forecasting, cashflow and financial controls Lead and develop Cerebra's strategy for commercial income, ensuring alignment with charitable objectives Support funding growth through strong financial insight and business case development Ensure robust financial governance, audit and compliance Operations and Infrastructure Lead and strengthen operational functions including HR, IT, governance and administration Ensure effective systems, processes and infrastructure that enable growth, efficiency and impact Oversee procurement, contracts, facilities, and organisational compliance Drive innovation and value for money across operations People and Culture Champion a positive, inclusive and high-performing organisational culture Oversee HR strategy, workforce planning and leadership development Ensure compliance with employment law and best practice Promote wellbeing, engagement and organisational effectiveness Line Management Line management responsibilities for a small team, currently comprising of 3 staff. Be responsible for the day-to-day management of the team. Complete regular supervision and team meetings. Provide effective performance management to the team. Promote a positive and inclusive team culture aligned with Cerebra's values. General Monitor and evaluate the impact the areas of work that leading on. Support collaboration across the different Cerebra teams. Experience using Client Relationship Management (CRM) systems or similar digital tools for recording and tracking work. Uphold Cerebra's Data Protection Policy and all relevant confidentiality and safeguarding policies. Carry out any other reasonable duties in line with the needs of the team and organisation. Person Specification Criteria Essential A professional accounting qualification and a detailed understanding of financial processes and business analysis. Sound understanding of contract processes. Strong financial literacy, including experience of budget management, grant compliance, financial reporting and working with a board finance function. Significant experience in leading teams (Finance/HR/IT) in a complex organisation, ideally within the charity or public sector. Significant experience in a senior operational leadership role, ideally as a COO, Head of Operations or Director of Operations in a charity, social enterprise or purpose-driven organisation. Demonstrable track record of building and improving operational infrastructure: systems, processes, policies and ways of working that make organisations more effective and resilient. Experience managing and ensuring effective cost recovery in a complex and competitive funding environment. Experience managing multiple income streams (e.g. Grants, contracts including statutory funding, donations). Governance experience, including Board reporting and external bodies. Evidence of having added value in operational delivery beyond finance in a complex organisation. Proven ability to lead a team and effectively manage staff and resources from a variety of disciplines including the capacity to lead and manage change effectively, including good consultation and communication. Excellent written and verbal communication skills, including the ability to translate complex operational information into clear, accessible reports and presentations for senior stakeholders. Experience of leading an organisation through a period of significant change, transition or growth. Willing and able to travel within the UK, with occasional overnight stays. Desirable Experience working within or alongside charities, research institutions, or government bodies. Familiarity with impact measurement and evaluation frameworks. Lived experience of neurodevelopmental conditions - whether as an individual, parent, carer, sibling, or through close community involvement. Application Process: Please submit your CV and cover letter via the email application box below. Closing date: Tuesday 7th July 2026 at 11.59pm First stage interview (Virtual) - 14th and 15th July 2026 Second stage interview (in-person, London location tbc) - 22nd or 23rd July 2026
Who we are At Grant Thornton we're building something bold. We're doing things differently - looking to the future, driving ambitious growth and pioneering positive change in our industry. Providing audit, tax and advisory services, we empower clients through strategic insight, curiosity, and genuine partnership. And we empower our people with real opportunity. Our journey from great to exceptional is well underway. With significant investment behind us and a clear strategy for growth, there's real momentum. Our Agile Talent Community (ATC) brings together experienced contract professionals who want choice without losing connection. You work where you add the most value, alongside teams who treat you as a partner rather than a placeholder. Joining us in Financial Services - Business Risk Services (FS BRS) Grant Thornton's Financial Services Business Risk Services (FS BRS) team delivers market-leading risk, control and governance services to clients across insurance, banking and investment management. We work alongside financial institutions to help them achieve their strategic goals - whether that means navigating new legislation, responding to regulatory change, or adapting their technology and operating models to stay competitive in a rapidly evolving landscape. Our work spans internal audit (outsource and co-source), finance and risk management, compliance and technology - giving our people broad exposure to some of the most complex and high-profile challenges in financial services today. If you're an experienced Interim Artificial Intelligence (AI) Internal Auditor who's tired of choosing between freedom and meaningful work, there's another route. Within our FS BRS team , you'll be given the opportunity to take on short- to medium-term projects that sharpen your expertise, stretch your thinking, and give you a different angle on familiar challenges - all without locking you into a single path. Skills we are looking for Strong understanding of artificial intelligence and machine learning concepts, including supervised and unsupervised learning, large language models (LLMs), generative AI, and their practical application and associated risks within financial services sector. Proven experience leading and delivering end-to-end internal audits. Solid knowledge of AI governance and risk frameworks, including model risk management (MRM) principles, AI lifecycle controls, bias and fairness assessments, and the design and evaluation of oversight and accountability structures for AI systems. Demonstrable experience auditing or reviewing AI and machine learning models, including model validation, explainability, performance monitoring, data quality and integrity, and the adequacy of model documentation and change management processes. Why Consultants choose the ATC Work that moves you forward When a project fits your skills, we'll get in touch, but you choose whether it's right for you. That means working on engagements that genuinely build your portfolio and expand your expertise. The freedom of contracting without the hidden admin You're not left to navigate the freelance world alone. Our Agile Talent team helps you understand freelance regulation and connects you with people who broaden your thinking through our teams and clients. Community you can actually feel Connection shouldn't disappear just because you're contracting. From market insights to wellbeing sessions to networking events, you'll be part of a community designed to make the independent path less isolated and more impactful. Our culture and values We have a culture where talented people thrive - where high performance is not just expected but enabled. It's a culture built on clarity, curiosity, and care. One that challenges us to aim higher, where we're encouraged to make the most of an abundance of resources to fuel our own development, and where we support each other to grow, learn, and succeed. Our open and accessible culture means you'll interact with leaders who are interested in you and everything you bring to our firm. The things that set you apart, we value them. That's why we give you the freedom to bring your whole self to work and pursue your passions inside and outside of work. How to join We keep the process straightforward, because the real work happens once you're here. Submit your CV and basic details through our online application. If there's a match, a recruiter will reach out to discuss. Meet key stakeholders for a focused conversation. Complete your background checks, join the Agile Talent Community, and start exploring the opportunities we have to offer. If you need adjustments at any point in the process, please let us know during the application stage - we aim to make sure our roles are accessible to everyone.
Jun 18, 2026
Full time
Who we are At Grant Thornton we're building something bold. We're doing things differently - looking to the future, driving ambitious growth and pioneering positive change in our industry. Providing audit, tax and advisory services, we empower clients through strategic insight, curiosity, and genuine partnership. And we empower our people with real opportunity. Our journey from great to exceptional is well underway. With significant investment behind us and a clear strategy for growth, there's real momentum. Our Agile Talent Community (ATC) brings together experienced contract professionals who want choice without losing connection. You work where you add the most value, alongside teams who treat you as a partner rather than a placeholder. Joining us in Financial Services - Business Risk Services (FS BRS) Grant Thornton's Financial Services Business Risk Services (FS BRS) team delivers market-leading risk, control and governance services to clients across insurance, banking and investment management. We work alongside financial institutions to help them achieve their strategic goals - whether that means navigating new legislation, responding to regulatory change, or adapting their technology and operating models to stay competitive in a rapidly evolving landscape. Our work spans internal audit (outsource and co-source), finance and risk management, compliance and technology - giving our people broad exposure to some of the most complex and high-profile challenges in financial services today. If you're an experienced Interim Artificial Intelligence (AI) Internal Auditor who's tired of choosing between freedom and meaningful work, there's another route. Within our FS BRS team , you'll be given the opportunity to take on short- to medium-term projects that sharpen your expertise, stretch your thinking, and give you a different angle on familiar challenges - all without locking you into a single path. Skills we are looking for Strong understanding of artificial intelligence and machine learning concepts, including supervised and unsupervised learning, large language models (LLMs), generative AI, and their practical application and associated risks within financial services sector. Proven experience leading and delivering end-to-end internal audits. Solid knowledge of AI governance and risk frameworks, including model risk management (MRM) principles, AI lifecycle controls, bias and fairness assessments, and the design and evaluation of oversight and accountability structures for AI systems. Demonstrable experience auditing or reviewing AI and machine learning models, including model validation, explainability, performance monitoring, data quality and integrity, and the adequacy of model documentation and change management processes. Why Consultants choose the ATC Work that moves you forward When a project fits your skills, we'll get in touch, but you choose whether it's right for you. That means working on engagements that genuinely build your portfolio and expand your expertise. The freedom of contracting without the hidden admin You're not left to navigate the freelance world alone. Our Agile Talent team helps you understand freelance regulation and connects you with people who broaden your thinking through our teams and clients. Community you can actually feel Connection shouldn't disappear just because you're contracting. From market insights to wellbeing sessions to networking events, you'll be part of a community designed to make the independent path less isolated and more impactful. Our culture and values We have a culture where talented people thrive - where high performance is not just expected but enabled. It's a culture built on clarity, curiosity, and care. One that challenges us to aim higher, where we're encouraged to make the most of an abundance of resources to fuel our own development, and where we support each other to grow, learn, and succeed. Our open and accessible culture means you'll interact with leaders who are interested in you and everything you bring to our firm. The things that set you apart, we value them. That's why we give you the freedom to bring your whole self to work and pursue your passions inside and outside of work. How to join We keep the process straightforward, because the real work happens once you're here. Submit your CV and basic details through our online application. If there's a match, a recruiter will reach out to discuss. Meet key stakeholders for a focused conversation. Complete your background checks, join the Agile Talent Community, and start exploring the opportunities we have to offer. If you need adjustments at any point in the process, please let us know during the application stage - we aim to make sure our roles are accessible to everyone.
Description Customer Service Team Member - Overnights Location: Cardiff & Southampton Reporting to: Customer Service Team Lead At Starling, we are on a mission to provide people with a fairer, smarter, and more human alternative to traditional banks. We are building a leading digital bank, driven by fast technology, fair service, and honest values. Our vision is to create a banking industry that serves everyone - by developing best-in-class proprietary technology, offering an exceptional customer experience, and establishing a strong, sustainable business. Our five core values - Listen, Keep It Simple, Do The Right Thing, Own It, and Aim for Greatness - are at the heart of everything we do, guiding our strategy and shaping our culture. We're a branchless, largely paperless bank, committed to responsible banking, sustainability, and fostering an inclusive environment where everyone can thrive. Our Customer Service team is at the core of our success - and our Customer Service Team Members are our greatest asset. As the point of contact for our customers, being able to respond to their needs in an efficient and timely manner - however and whenever they choose to speak to us - is what helps set us apart from the competition. The queries you deal with will be wide ranging, from the simple to the complex. It's a varied yet challenging role and everyone at Starling gets the chance to own interesting things from day one. Here at Starling we truly put our customers first - and we want to hire people who are driven to do the same! The starting salary for this role is £28,000 . We're looking for customer obsessed people, regardless of your background & experience if that's you, we want to hear from you! The shifts: Overnights - 37.5 hours a week between 20:00 - 07:15 Monday to Sunday. 4 shifts on, 4 shifts off. Our contact centres are open 365 days per year. We're passionate about improving work life balance and are committed to hybrid working patterns that give you a balance of home and office working. The recruitment process: Once we have reviewed your application we will be in touch to let you know if we are progressing your application further or not. If progressed, we will then invite you to book a call with someone from our talent acquisition team or record a video. After the call/video, if the role seems like the right fit, we will invite you for a final stage video interview with a Team Leader from our Customer Services team. They will be able to give you even more insight into the role and life at Starling and talk to you about your experience and love of customer service! The interview will be made up of Q&A questions, role play activity and a written communication exercise. We're looking for people who are passionate about us and our product, so check out our App or read about our journey before meeting with us. The start date we are working towards is Monday 18th August The training : You will receive 6 weeks of face to face training in your local office. This will be complete during core hours, Monday - Friday 9am - 5.30pm. Once training is complete you will move to your overnight rotation. Requirements You'll support your customers by : Providing exceptional customer service via phone, email, live chat and social media. Showing ownership and accountability for offering solutions that help and benefit our customers. Maintaining high standards and continually striving to improve the service for our customers. Responding to customer complaints and escalating issues as necessary. Supporting a continuous improvement ethos within the contact centre. Actively seeking to improve processes and workflows. Working well within a dynamic team environment. About you : Working in a contact centre environment is not essential - showing us you understand what great customer service looks like is. You'll be comfortable talking to customers however they choose to reach out. You have excellent written and verbal communication skills. No two days here are the same - you should be comfortable working in a fast changing environment. Money is an emotive subject and some interactions can be difficult, you'll need to be resilient and able to help your customers when they need you the most. We will offer lots of training and guidance but Starling is a FinTech and you will need basic IT skills to navigate our laptops (MacBook) and systems. Benefits Why Join Starling? Make an Impact: Work on projects that directly shape the future of banking and improve the financial lives of our customers. Starling is technology-led, and you'll have the freedom to accomplish your goals in innovative ways. Culture of Excellence: Be part of a collaborative, empowered, and forward-thinking team. We encourage experimentation, ownership, and a relentless focus on "doing the right thing." Growth and Development: We are committed to your professional growth, offering opportunities to learn new technologies, take on new challenges, and own interesting things from day one. A Bank That Cares: We're a Living Wage employer, committed to flexible working, and dedicated to creating a fair, open, and safe working environment with compassion and inclusion at its core. Comprehensive Benefits: We offer a competitive salary and a comprehensive benefits package, including: Company-enhanced salary sacrifice pension scheme (7% employer contribution) Private Medical Insurance with Vitality including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton. 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Life Insurance at 4x your salary. 16 hours of paid volunteering time a year. Ability to buy or sell annual leave. Generous family-friendly policies. Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off Incentivised refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasingOur Commitment to Equality Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Jun 18, 2026
Full time
Description Customer Service Team Member - Overnights Location: Cardiff & Southampton Reporting to: Customer Service Team Lead At Starling, we are on a mission to provide people with a fairer, smarter, and more human alternative to traditional banks. We are building a leading digital bank, driven by fast technology, fair service, and honest values. Our vision is to create a banking industry that serves everyone - by developing best-in-class proprietary technology, offering an exceptional customer experience, and establishing a strong, sustainable business. Our five core values - Listen, Keep It Simple, Do The Right Thing, Own It, and Aim for Greatness - are at the heart of everything we do, guiding our strategy and shaping our culture. We're a branchless, largely paperless bank, committed to responsible banking, sustainability, and fostering an inclusive environment where everyone can thrive. Our Customer Service team is at the core of our success - and our Customer Service Team Members are our greatest asset. As the point of contact for our customers, being able to respond to their needs in an efficient and timely manner - however and whenever they choose to speak to us - is what helps set us apart from the competition. The queries you deal with will be wide ranging, from the simple to the complex. It's a varied yet challenging role and everyone at Starling gets the chance to own interesting things from day one. Here at Starling we truly put our customers first - and we want to hire people who are driven to do the same! The starting salary for this role is £28,000 . We're looking for customer obsessed people, regardless of your background & experience if that's you, we want to hear from you! The shifts: Overnights - 37.5 hours a week between 20:00 - 07:15 Monday to Sunday. 4 shifts on, 4 shifts off. Our contact centres are open 365 days per year. We're passionate about improving work life balance and are committed to hybrid working patterns that give you a balance of home and office working. The recruitment process: Once we have reviewed your application we will be in touch to let you know if we are progressing your application further or not. If progressed, we will then invite you to book a call with someone from our talent acquisition team or record a video. After the call/video, if the role seems like the right fit, we will invite you for a final stage video interview with a Team Leader from our Customer Services team. They will be able to give you even more insight into the role and life at Starling and talk to you about your experience and love of customer service! The interview will be made up of Q&A questions, role play activity and a written communication exercise. We're looking for people who are passionate about us and our product, so check out our App or read about our journey before meeting with us. The start date we are working towards is Monday 18th August The training : You will receive 6 weeks of face to face training in your local office. This will be complete during core hours, Monday - Friday 9am - 5.30pm. Once training is complete you will move to your overnight rotation. Requirements You'll support your customers by : Providing exceptional customer service via phone, email, live chat and social media. Showing ownership and accountability for offering solutions that help and benefit our customers. Maintaining high standards and continually striving to improve the service for our customers. Responding to customer complaints and escalating issues as necessary. Supporting a continuous improvement ethos within the contact centre. Actively seeking to improve processes and workflows. Working well within a dynamic team environment. About you : Working in a contact centre environment is not essential - showing us you understand what great customer service looks like is. You'll be comfortable talking to customers however they choose to reach out. You have excellent written and verbal communication skills. No two days here are the same - you should be comfortable working in a fast changing environment. Money is an emotive subject and some interactions can be difficult, you'll need to be resilient and able to help your customers when they need you the most. We will offer lots of training and guidance but Starling is a FinTech and you will need basic IT skills to navigate our laptops (MacBook) and systems. Benefits Why Join Starling? Make an Impact: Work on projects that directly shape the future of banking and improve the financial lives of our customers. Starling is technology-led, and you'll have the freedom to accomplish your goals in innovative ways. Culture of Excellence: Be part of a collaborative, empowered, and forward-thinking team. We encourage experimentation, ownership, and a relentless focus on "doing the right thing." Growth and Development: We are committed to your professional growth, offering opportunities to learn new technologies, take on new challenges, and own interesting things from day one. A Bank That Cares: We're a Living Wage employer, committed to flexible working, and dedicated to creating a fair, open, and safe working environment with compassion and inclusion at its core. Comprehensive Benefits: We offer a competitive salary and a comprehensive benefits package, including: Company-enhanced salary sacrifice pension scheme (7% employer contribution) Private Medical Insurance with Vitality including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton. 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Life Insurance at 4x your salary. 16 hours of paid volunteering time a year. Ability to buy or sell annual leave. Generous family-friendly policies. Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off Incentivised refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasingOur Commitment to Equality Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Head of Finance - Housing and Housing Revenue Account Full time, Permanent £78,158 - £86,607 (2026/2027 pay award pending) Bristol Shape the future of a city that dares to be different Bristol is one of the UK's most vibrant, innovative and ambitious cities. With a strong sense of identity, a clear long term vision and a commitment to social justice, sustainability and inclusive growth, Bristol City Council plays a pivotal role in improving outcomes for people who live, work and visit the city. Sound financial leadership is fundamental to achieving this vision. Housing in Bristol is undertaking a clear journey of improvement, transformation and development, with workstreams around implementation of housing regulation changes, improving our homes and tenant experience, underpinned by a Housing Revenue Account Business Plan which reflects our ambition. We are also transforming the way we support citizens in housing needs, homelessness and improving standards in the private rented sector. As we continue to respond to financial challenges while delivering major transformation and investment programmes, we are strengthening our senior finance leadership team to drive definitive improvement to the financial services supporting this area of the council's remit, which is a critical enabler of core elements of our corporate strategy. The role reports directly to the Director of Finance, working alongside our other finance Heads of Service and operates at the heart of the organisation's strategic and corporate leadership, with direct link and alignment to the Housing Directorate senior leadership and Members. About the role This is a senior, high profile leadership role at the heart of Bristol City Council, offering a genuine opportunity to shape the financial future of housing in one of the UK's most ambitious and values driven cities. Reporting directly to the Director of Finance and working closely with the other financial Heads of Service the post operates as trusted member of the organisation's strategic and corporate leadership community along with working closely with the new Housing Directorate Management Team. The Heads of Finance play a pivotal role in securing the Council's financial sustainability while enabling innovation, transformation and investment. They work in close partnership, bringing complementary strengths to a shared ambition: strong stewardship of public resources alongside a finance function that adds real strategic value to services, communities and elected members. This post leads the Council's financial management, budgetary development (including the HRA's 30-year plan) and financial oversight and advice to housing services, ensuring high quality advice, robust governance and effective financial control across services. The role champions excellent financial management and supports informed decision making, whilst building strong relationships with senior leaders to embed accountability and value for money. Bristol City Council owns and manages 26,500 homes as well as around 2,000 leaseholders. Within the HRA there is an annual income and budget of £163.3 million in 2026/27, alongside this there is a significant capital programme of £114.3 million in 2026/27 delivering stock maintenance and improvements and housing development. The General Fund Housing budgets cover £32 million, with a further £35 million of capital investment for 2026/27. There is a clear focus on forward planning, innovation and change. This role drives improvement across the housing finance space and the integration of finance with the housing services and wider organisation, developing financial planning and transformation programmes. It is about strengthening insight, capability and resilience so the Council and our housing services are well placed to meet both current pressures and long term challenges. You will be a visible and inclusive leader, working particularly with the Executive Director of Housing, senior officers, elected members and partners. You will represent Bristol locally, regionally and nationally, championing best practice in public sector financial management and modelling the Council's commitment to equality, diversity and inclusion. About you We are looking for credible, forward thinking finance leader who is motivated by public service and excited by complex challenge. You will be a fully CCAB qualified (or equivalent) professional with significant post qualification experience and a strong commitment to ongoing development. Critical to this role is an understanding of and experience in a housing setting, preferably with experience of Housing Revenue Account 30-year Business Planning in a local authority as well as managing a large capital programme of housing development and maintenance. You will bring senior level experience of providing financial leadership, assurance and strategic influence within a large, complex organisation. You are confident working in a demanding and evolving environment, able to exercise sound judgement, solve complex problems and balance financial discipline with creativity and innovation. Strong relationships matter here. You will have a proven track record of working collaboratively with senior stakeholders, including executive leaders, elected members, auditors and external partners, and of building trust through clear, insightful advice. Experience of operating in a political environment, and an understanding of governance and council owned companies, would be an advantage. Just as importantly, you will be a people centred leader. You will have experience of leading teams through change, setting high professional standards and creating inclusive, high performing cultures where people feel empowered to do their best work. If you are passionate about using finance as a force for good and want to make a visible difference in a city that dares to be different, these roles offer an exciting opportunity. Why Bristol City Council? We offer: The chance to work at senior level on issues that genuinely matter to people and communities A collaborative, values driven culture with a strong commitment to equality, diversity and inclusion A hybrid working approach, with flexibility balanced against business need The opportunity to shape the future of finance in one of the UK's most dynamic cities Generous annual leave entitlement and access to the Local Government Pension Scheme Bristol City Council is committed to building a workforce that reflects the diversity of the city we serve. We welcome applications from all sections of the community and appoint on merit. For further information please see attached the full job description and person specification on our careers site. To arrange an informal conversation with Sarah Chodkiewicz, Director of Finance (Section 151 Officer) or David McNulty, Executive Director of Housing and Landlord Services please contact Apply To apply, please visit our careers site to submit your CV along with a supporting statement that details how you meet the criteria within the Person Specification. Closing date: Sunday 5th July 2026 No agencies please. At Bristol City Council, we value having a workforce as diverse as the city we serve and welcome applications from all sections of the community. Appointments will be made on merit.
Jun 18, 2026
Full time
Head of Finance - Housing and Housing Revenue Account Full time, Permanent £78,158 - £86,607 (2026/2027 pay award pending) Bristol Shape the future of a city that dares to be different Bristol is one of the UK's most vibrant, innovative and ambitious cities. With a strong sense of identity, a clear long term vision and a commitment to social justice, sustainability and inclusive growth, Bristol City Council plays a pivotal role in improving outcomes for people who live, work and visit the city. Sound financial leadership is fundamental to achieving this vision. Housing in Bristol is undertaking a clear journey of improvement, transformation and development, with workstreams around implementation of housing regulation changes, improving our homes and tenant experience, underpinned by a Housing Revenue Account Business Plan which reflects our ambition. We are also transforming the way we support citizens in housing needs, homelessness and improving standards in the private rented sector. As we continue to respond to financial challenges while delivering major transformation and investment programmes, we are strengthening our senior finance leadership team to drive definitive improvement to the financial services supporting this area of the council's remit, which is a critical enabler of core elements of our corporate strategy. The role reports directly to the Director of Finance, working alongside our other finance Heads of Service and operates at the heart of the organisation's strategic and corporate leadership, with direct link and alignment to the Housing Directorate senior leadership and Members. About the role This is a senior, high profile leadership role at the heart of Bristol City Council, offering a genuine opportunity to shape the financial future of housing in one of the UK's most ambitious and values driven cities. Reporting directly to the Director of Finance and working closely with the other financial Heads of Service the post operates as trusted member of the organisation's strategic and corporate leadership community along with working closely with the new Housing Directorate Management Team. The Heads of Finance play a pivotal role in securing the Council's financial sustainability while enabling innovation, transformation and investment. They work in close partnership, bringing complementary strengths to a shared ambition: strong stewardship of public resources alongside a finance function that adds real strategic value to services, communities and elected members. This post leads the Council's financial management, budgetary development (including the HRA's 30-year plan) and financial oversight and advice to housing services, ensuring high quality advice, robust governance and effective financial control across services. The role champions excellent financial management and supports informed decision making, whilst building strong relationships with senior leaders to embed accountability and value for money. Bristol City Council owns and manages 26,500 homes as well as around 2,000 leaseholders. Within the HRA there is an annual income and budget of £163.3 million in 2026/27, alongside this there is a significant capital programme of £114.3 million in 2026/27 delivering stock maintenance and improvements and housing development. The General Fund Housing budgets cover £32 million, with a further £35 million of capital investment for 2026/27. There is a clear focus on forward planning, innovation and change. This role drives improvement across the housing finance space and the integration of finance with the housing services and wider organisation, developing financial planning and transformation programmes. It is about strengthening insight, capability and resilience so the Council and our housing services are well placed to meet both current pressures and long term challenges. You will be a visible and inclusive leader, working particularly with the Executive Director of Housing, senior officers, elected members and partners. You will represent Bristol locally, regionally and nationally, championing best practice in public sector financial management and modelling the Council's commitment to equality, diversity and inclusion. About you We are looking for credible, forward thinking finance leader who is motivated by public service and excited by complex challenge. You will be a fully CCAB qualified (or equivalent) professional with significant post qualification experience and a strong commitment to ongoing development. Critical to this role is an understanding of and experience in a housing setting, preferably with experience of Housing Revenue Account 30-year Business Planning in a local authority as well as managing a large capital programme of housing development and maintenance. You will bring senior level experience of providing financial leadership, assurance and strategic influence within a large, complex organisation. You are confident working in a demanding and evolving environment, able to exercise sound judgement, solve complex problems and balance financial discipline with creativity and innovation. Strong relationships matter here. You will have a proven track record of working collaboratively with senior stakeholders, including executive leaders, elected members, auditors and external partners, and of building trust through clear, insightful advice. Experience of operating in a political environment, and an understanding of governance and council owned companies, would be an advantage. Just as importantly, you will be a people centred leader. You will have experience of leading teams through change, setting high professional standards and creating inclusive, high performing cultures where people feel empowered to do their best work. If you are passionate about using finance as a force for good and want to make a visible difference in a city that dares to be different, these roles offer an exciting opportunity. Why Bristol City Council? We offer: The chance to work at senior level on issues that genuinely matter to people and communities A collaborative, values driven culture with a strong commitment to equality, diversity and inclusion A hybrid working approach, with flexibility balanced against business need The opportunity to shape the future of finance in one of the UK's most dynamic cities Generous annual leave entitlement and access to the Local Government Pension Scheme Bristol City Council is committed to building a workforce that reflects the diversity of the city we serve. We welcome applications from all sections of the community and appoint on merit. For further information please see attached the full job description and person specification on our careers site. To arrange an informal conversation with Sarah Chodkiewicz, Director of Finance (Section 151 Officer) or David McNulty, Executive Director of Housing and Landlord Services please contact Apply To apply, please visit our careers site to submit your CV along with a supporting statement that details how you meet the criteria within the Person Specification. Closing date: Sunday 5th July 2026 No agencies please. At Bristol City Council, we value having a workforce as diverse as the city we serve and welcome applications from all sections of the community. Appointments will be made on merit.
Retail Store Manager - Jollyes Pets - Christchurch. Salary £29,000 - £30,500 p.a. + bonus potential of up to £5k p.a Managing the daily operations of the store, including team management, store standards, stock management and delivering excellent customer service to our pet parents. Following exciting recent growth, Jollyes is looking for a talented individual to be the Store Manager in our Christchurch store. This is a fantastic opportunity to join a company voted by Retail Week as ' Best Retailer 2024 ' ( Best Places to Work' list. The Benefits: At Jollyes, we're as passionate about our people as we are about our pets! We think our tail-wagging benefits package reflects our appreciation for all that our colleagues do and provides support where it's needed most. Competitive salary of £29,000 - £30,500 p.a., plus annual bonus potential of up to £5k p.a. subject to reaching pre-agreed measures. Financial Wellbeing Package (Stream): Access earnings early, plus savings tools and discounts. Retail Trust Membership: Counselling, wellbeing, and financial support. Colleague Discounts: Treats at 800+ retailers, plus 30% off Jollyes products and pet services. Health & Wellbeing Support: Online GP, mental health services, fitness programs, dental care, and cancer support. Workplace Pension: Legal & General scheme (EE 3%, ER 5%). Extra Time Off: Birthday, wedding, new pet days, plus buy/sell holiday options. Enhanced Family Leave: Maternity and paternity packages above statutory levels. Recognition & Rewards: Top Dog Award with extra day off and perks. Lifestyle Benefits: Cycle2Work scheme and discounted David Lloyd membership. Learning & Development: Ongoing training for career growth. The Role - Store Manager: Reporting to your Regional Manager you will lead by example creating an excellent culture and working environment for your team, demonstrating our values of being: Genuine, Wise, Eager, Focused, Together. You will have full responsibility for all aspects of running a successful store. Managing KPIs around people, store standards, customer service standards and financial performance, maximising both turnover and gross margin along with control of costs. Ensure you and your team are delivering the highest standards of pet care and ensure that the welfare of pets is a top priority, promoting responsible pet ownership. Exceptional customer service by providing a great shopping experience for customers and displaying both strong pet and product knowledge. ( Training given) Responsible for recruiting, motivating, training and developing your team, reviewing and managing performance. Helping to promote Jollyes as an employer of choice within your local community. Ensuring clear communication of key business updates and individual and team objectives. The Skills: To be successful in this role, joining as a Store Manager you'll need the following skills and experience: A passion for pets and people! Delighting your customers by ensuring an unrivalled shopping experience. Previous retail store management experience, where you have taken a hands-on approach to managing the business on a daily basis and planned activity for the store's short, medium and long term success. A sound decision maker, able to communicate objectives effectively and build high performing and highly engaged teams, ensuring succession plans are in place to develop your future leaders. Able to demonstrate a proven track record in developing business performance and exceeding KPIs, whilst also delivering the highest levels of store standards including health & safety and legal compliance. You should be commercially aware, able to manage your P&L and have a proactive approach. As part of the store management team you may on occasion need to get to store out of hours or to help provide cover in other stores in the region, therefore you should have your own transport with a UK driving licence. Full time, permanent position - 40 hours per week working 5 days out of 7. About Jollyes Pets Jollyes are an award-winning UK pet retailer with over 100 stores and over 50 years of pet expertise between our paws. Winners of the Retail Week award for 'Best Retailer 2024' (under £250m t/o), and listed in the Sunday Times 'Best Places to Work' you really can be sure you're joining a great brand and employer, trusted by our customers and our colleagues. Accredited by RestLess as an age inclusive employer we welcome applications of all ages (16+), and with our accreditation to the Pet Sustainability Coalition, we're friendly to pets people and the planet too! To Apply If you're keen to develop your career in retail management and benefit from future progression as we continue to grow, you'll be warmly welcomed and your contribution truly valued. Click the 'apply' button today and join our pack as a Jollyes Store Manager!
Jun 18, 2026
Full time
Retail Store Manager - Jollyes Pets - Christchurch. Salary £29,000 - £30,500 p.a. + bonus potential of up to £5k p.a Managing the daily operations of the store, including team management, store standards, stock management and delivering excellent customer service to our pet parents. Following exciting recent growth, Jollyes is looking for a talented individual to be the Store Manager in our Christchurch store. This is a fantastic opportunity to join a company voted by Retail Week as ' Best Retailer 2024 ' ( Best Places to Work' list. The Benefits: At Jollyes, we're as passionate about our people as we are about our pets! We think our tail-wagging benefits package reflects our appreciation for all that our colleagues do and provides support where it's needed most. Competitive salary of £29,000 - £30,500 p.a., plus annual bonus potential of up to £5k p.a. subject to reaching pre-agreed measures. Financial Wellbeing Package (Stream): Access earnings early, plus savings tools and discounts. Retail Trust Membership: Counselling, wellbeing, and financial support. Colleague Discounts: Treats at 800+ retailers, plus 30% off Jollyes products and pet services. Health & Wellbeing Support: Online GP, mental health services, fitness programs, dental care, and cancer support. Workplace Pension: Legal & General scheme (EE 3%, ER 5%). Extra Time Off: Birthday, wedding, new pet days, plus buy/sell holiday options. Enhanced Family Leave: Maternity and paternity packages above statutory levels. Recognition & Rewards: Top Dog Award with extra day off and perks. Lifestyle Benefits: Cycle2Work scheme and discounted David Lloyd membership. Learning & Development: Ongoing training for career growth. The Role - Store Manager: Reporting to your Regional Manager you will lead by example creating an excellent culture and working environment for your team, demonstrating our values of being: Genuine, Wise, Eager, Focused, Together. You will have full responsibility for all aspects of running a successful store. Managing KPIs around people, store standards, customer service standards and financial performance, maximising both turnover and gross margin along with control of costs. Ensure you and your team are delivering the highest standards of pet care and ensure that the welfare of pets is a top priority, promoting responsible pet ownership. Exceptional customer service by providing a great shopping experience for customers and displaying both strong pet and product knowledge. ( Training given) Responsible for recruiting, motivating, training and developing your team, reviewing and managing performance. Helping to promote Jollyes as an employer of choice within your local community. Ensuring clear communication of key business updates and individual and team objectives. The Skills: To be successful in this role, joining as a Store Manager you'll need the following skills and experience: A passion for pets and people! Delighting your customers by ensuring an unrivalled shopping experience. Previous retail store management experience, where you have taken a hands-on approach to managing the business on a daily basis and planned activity for the store's short, medium and long term success. A sound decision maker, able to communicate objectives effectively and build high performing and highly engaged teams, ensuring succession plans are in place to develop your future leaders. Able to demonstrate a proven track record in developing business performance and exceeding KPIs, whilst also delivering the highest levels of store standards including health & safety and legal compliance. You should be commercially aware, able to manage your P&L and have a proactive approach. As part of the store management team you may on occasion need to get to store out of hours or to help provide cover in other stores in the region, therefore you should have your own transport with a UK driving licence. Full time, permanent position - 40 hours per week working 5 days out of 7. About Jollyes Pets Jollyes are an award-winning UK pet retailer with over 100 stores and over 50 years of pet expertise between our paws. Winners of the Retail Week award for 'Best Retailer 2024' (under £250m t/o), and listed in the Sunday Times 'Best Places to Work' you really can be sure you're joining a great brand and employer, trusted by our customers and our colleagues. Accredited by RestLess as an age inclusive employer we welcome applications of all ages (16+), and with our accreditation to the Pet Sustainability Coalition, we're friendly to pets people and the planet too! To Apply If you're keen to develop your career in retail management and benefit from future progression as we continue to grow, you'll be warmly welcomed and your contribution truly valued. Click the 'apply' button today and join our pack as a Jollyes Store Manager!
Who we are At Grant Thornton we're building something bold. We're doing things differently - looking to the future, driving ambitious growth and pioneering positive change in our industry. Providing audit, tax and advisory services, we empower clients through strategic insight, curiosity, and genuine partnership. And we empower our people with real opportunity. Our journey from great to exceptional is well underway. With significant investment behind us and a clear strategy for growth, there's real momentum. Our Agile Talent Community (ATC) brings together experienced contract professionals who want choice without losing connection. You work where you add the most value, alongside teams who treat you as a partner rather than a placeholder. Joining us in Financial Services Business Risk Services (FS BRS) Grant Thornton's Financial Services Business Risk Services (FS BRS) team delivers market-leading risk, control and governance services to clients across insurance, banking and investment management. We work alongside financial institutions to help them achieve their strategic goals - whether that means navigating new legislation, responding to regulatory change, or adapting their technology and operating models to stay competitive in a rapidly evolving landscape. Our work spans internal audit (outsource and co-source), finance and risk management, compliance and technology - giving our people broad exposure to some of the most complex and high-profile challenges in financial services today. If you're an experienced Interim Digital Assets & DLT Internal Auditor who's tired of choosing between freedom and meaningful work, there's another route. Within our FS BRS team , you'll be given the opportunity to take on short- to medium-term projects that sharpen your expertise, stretch your thinking, and give you a different angle on familiar challenges - all without locking you into a single path. Skills we are looking for Strong understanding of digital asset ecosystems, including cryptocurrencies, stablecoins and tokenisation, and their practical application within financial services institutions across custody, trading, settlement and post-trade operations. Proven experience leading complex internal audit engagements with direct and substantive exposure to digital assets and/or distributed ledger technology across the full engagement lifecycle. Solid knowledge of risk management and governance frameworks applicable to digital asset product lifecycles, including new activity approval processes, the identification of heightened risks, and the design, implementation and evaluation of control frameworks. In-depth technical knowledge of DLT infrastructure and digital custody solutions, including multi-party computation (MPC), hardware security modules (HSMs), cold/hot storage architectures, smart contract security, tokenisation lifecycles (minting, burning, transfer), and blockchain node and cryptographic key management. Proven experience assessing cybersecurity and technical risk within a DLT environment, including threat modelling across complex platform architectures, vulnerability and privileged access management (PAM), and the evaluation of security operations capabilities such as SIEM, intrusion detection (IDS), and endpoint detection and response (EDR). Demonstrable experience working with blockchain analytics and forensic tools, with a sound understanding of their application to AML/CFT obligations, transaction monitoring programmes and on-chain investigations within a regulated financial services context. Strong track record evaluating risks associated with third-party blockchain infrastructure, cross-chain interoperability protocols (bridges) and smart contract audit processes, including the assessment of automated on-chain settlement workflows such as Delivery versus Payment (DvP) and Payment versus Payment (PvP). Why Consultants choose the ATC Work that moves you forward When a project fits your skills, we'll get in touch, but you choose whether it's right for you. That means working on engagements that genuinely build your portfolio and expand your expertise. The freedom of contracting without the hidden admin You're not left to navigate the freelance world alone. Our Agile Talent team helps you understand freelance regulation and connects you with people who broaden your thinking through our teams and clients. Community you can actually feel Connection shouldn't disappear just because you're contracting. From market insights to wellbeing sessions to networking events, you'll be part of a community designed to make the independent path less isolated and more impactful. Our culture and values We have a culture where talented people thrive - where high performance is not just expected but enabled. It's a culture built on clarity, curiosity, and care. One that challenges us to aim higher, where we're encouraged to make the most of an abundance of resources to fuel our own development, and where we support each other to grow, learn, and succeed. Our open and accessible culture means you'll interact with leaders who are interested in you and everything you bring to our firm. The things that set you apart, we value them. That's why we give you the freedom to bring your whole self to work and pursue your passions inside and outside of work. How to join We keep the process straightforward, because the real work happens once you're here. Submit your CV and basic details through our online application. If there's a match, a recruiter will reach out to discuss. Meet key stakeholders for a focused conversation. Complete your background checks, join the Agile Talent Community, and start exploring the opportunities we have to offer. If you need adjustments at any point in the process, please let us know during the application stage - we aim to make sure our roles are accessible to everyone.
Jun 18, 2026
Full time
Who we are At Grant Thornton we're building something bold. We're doing things differently - looking to the future, driving ambitious growth and pioneering positive change in our industry. Providing audit, tax and advisory services, we empower clients through strategic insight, curiosity, and genuine partnership. And we empower our people with real opportunity. Our journey from great to exceptional is well underway. With significant investment behind us and a clear strategy for growth, there's real momentum. Our Agile Talent Community (ATC) brings together experienced contract professionals who want choice without losing connection. You work where you add the most value, alongside teams who treat you as a partner rather than a placeholder. Joining us in Financial Services Business Risk Services (FS BRS) Grant Thornton's Financial Services Business Risk Services (FS BRS) team delivers market-leading risk, control and governance services to clients across insurance, banking and investment management. We work alongside financial institutions to help them achieve their strategic goals - whether that means navigating new legislation, responding to regulatory change, or adapting their technology and operating models to stay competitive in a rapidly evolving landscape. Our work spans internal audit (outsource and co-source), finance and risk management, compliance and technology - giving our people broad exposure to some of the most complex and high-profile challenges in financial services today. If you're an experienced Interim Digital Assets & DLT Internal Auditor who's tired of choosing between freedom and meaningful work, there's another route. Within our FS BRS team , you'll be given the opportunity to take on short- to medium-term projects that sharpen your expertise, stretch your thinking, and give you a different angle on familiar challenges - all without locking you into a single path. Skills we are looking for Strong understanding of digital asset ecosystems, including cryptocurrencies, stablecoins and tokenisation, and their practical application within financial services institutions across custody, trading, settlement and post-trade operations. Proven experience leading complex internal audit engagements with direct and substantive exposure to digital assets and/or distributed ledger technology across the full engagement lifecycle. Solid knowledge of risk management and governance frameworks applicable to digital asset product lifecycles, including new activity approval processes, the identification of heightened risks, and the design, implementation and evaluation of control frameworks. In-depth technical knowledge of DLT infrastructure and digital custody solutions, including multi-party computation (MPC), hardware security modules (HSMs), cold/hot storage architectures, smart contract security, tokenisation lifecycles (minting, burning, transfer), and blockchain node and cryptographic key management. Proven experience assessing cybersecurity and technical risk within a DLT environment, including threat modelling across complex platform architectures, vulnerability and privileged access management (PAM), and the evaluation of security operations capabilities such as SIEM, intrusion detection (IDS), and endpoint detection and response (EDR). Demonstrable experience working with blockchain analytics and forensic tools, with a sound understanding of their application to AML/CFT obligations, transaction monitoring programmes and on-chain investigations within a regulated financial services context. Strong track record evaluating risks associated with third-party blockchain infrastructure, cross-chain interoperability protocols (bridges) and smart contract audit processes, including the assessment of automated on-chain settlement workflows such as Delivery versus Payment (DvP) and Payment versus Payment (PvP). Why Consultants choose the ATC Work that moves you forward When a project fits your skills, we'll get in touch, but you choose whether it's right for you. That means working on engagements that genuinely build your portfolio and expand your expertise. The freedom of contracting without the hidden admin You're not left to navigate the freelance world alone. Our Agile Talent team helps you understand freelance regulation and connects you with people who broaden your thinking through our teams and clients. Community you can actually feel Connection shouldn't disappear just because you're contracting. From market insights to wellbeing sessions to networking events, you'll be part of a community designed to make the independent path less isolated and more impactful. Our culture and values We have a culture where talented people thrive - where high performance is not just expected but enabled. It's a culture built on clarity, curiosity, and care. One that challenges us to aim higher, where we're encouraged to make the most of an abundance of resources to fuel our own development, and where we support each other to grow, learn, and succeed. Our open and accessible culture means you'll interact with leaders who are interested in you and everything you bring to our firm. The things that set you apart, we value them. That's why we give you the freedom to bring your whole self to work and pursue your passions inside and outside of work. How to join We keep the process straightforward, because the real work happens once you're here. Submit your CV and basic details through our online application. If there's a match, a recruiter will reach out to discuss. Meet key stakeholders for a focused conversation. Complete your background checks, join the Agile Talent Community, and start exploring the opportunities we have to offer. If you need adjustments at any point in the process, please let us know during the application stage - we aim to make sure our roles are accessible to everyone.
About Us Harris Academy Rainham is a very popular and oversubscribed 11-16 academy which is part of the Harris Federation. We joined the Federation in September 2016 and there are exciting times ahead. We opened a Sixth Form for 400 students in September 2023 and are looking for ambitious and dedicated staff who wish to be a part of our Academy. At Harris Academy Rainham we have a dedicated group of staff who are deeply committed to serve our community. We have built a school on our core values of Belong, believe, Become. These values are at the heart of our school and all that we do. What makes us different: Our values are at the centre of our school and aren't simply a slogan on a website. We have a firm but fair approach to behaviour. This is built on the use of consistent routines and teaching our students how to behave. We deliver a knowledge rich curriculum that is developed by our staff to meet the needs of our students. The knowledge we teach takes our students beyond their everyday experiences and enables them to see the world differently. Our leaders are role models, they lead by example, admit mistakes, welcome opinions and love honest conversations. We are a staff united against educational disadvantage with a fierce determination to show our students the world beyond Havering. What we can do for you: Great career progression both within our Academy and the Federation. Excellent professional development opportunities. As a Leading edge school we have been recognised as being at the forefront of educational thinking and research is central to all we do. Meaningful measures to manage workload - no graded observations, early finish on a Friday, no onerous marking requirements but sensible feedback policies. Bespoke support and line management from excellent leaders across the school. Opportunities for fantastic professional growth as the school develops a sixth from. A school where subjects are 'front and centre' of all we do. The subject determines our pedagogy. Summary We are looking for an experienced Pastoral Officer to support our students at Harris Academy Rainham. The actual salary for this role will be £30,232 - £32,047 (37.5 hours per week, 42 weeks per year). Main Areas of Responsibility Your responsibilities will include: Supporting the consistent implementation of our behaviour policy Taking responsibility for the calm and purposeful movement of students into/out of the academy and around the academy between lessons Working with the other members of the behaviour team to ensure students are monitored and supervised before school, during break and throughout lunch Managing detentions every afternoon. Acting as the liaison between the academy and the local community (including the Police) for any aspect of behaviour issues arising during the academy day, such as truancy sweeps and liaising with local shopkeepers Overseeing the entrance of students into the breakfast club Ensuring that students enter the building in full academy uniform and if not, following the agreed procedures Ensuring that faculty points are awarded as appropriate Ensuring that follow up action is taken for students failing to meet academy standards Designing and delivering, alongside the SLT, a variety of agreed enrichment and sporting activities Following through any behavioural issues, such as taking student statements regarding incidents and passing these on to relevant colleagues Mentoring students on PSPs, including supporting in lessons if required and presenting progress reports at review meetings Preparing students' files for disciplinary panels or exclusion hearings Ensuring all student safety issues, such as allegations of bullying, are passed on to academy colleagues for further investigation as required Supervising students internally excluded, including liaising with the AP for behaviour to deliver the curriculum offer and supporting re-integration back into mainstream lessons Liaising with teaching staff to ensure appropriate work is set and appropriate provision is in place Liaising with parents/carers and relevant staff to ensure smooth transition to and from internal exclusion Maintaining a calm and purposeful learning environment; Following up on any truancy or attendance concerns; Reducing potential permanent exclusion by offering an alternative curriculum which includes rigorous behaviour for learning intervention Being a role model for students internally excluded and providing them with clear expectations of conduct, in line with those for all academy students Ensuring that follow up action is taken for students failing to meet academy code of conduct while internally excluded Qualifications & Experience We would like to hear from you if you have: GCSE Maths and English at grade C or above, or equivalent Knowledge of the academy behaviour for learning policy Knowledge of the range of barriers to learning that students face Training in child protection and safeguarding procedures Basic knowledge of first aid; e.g. emergency first aid course Two years' experience of working in an inner city school or educational establishment Experience of dealing successfully with a range of behaviour issues Experience of working with staff to ensure excellent behaviour for learning Experience of working with families Experience of supervising a group of students for detentions, referral and internal exclusion as appropriate Experience of working with challenging students and finding ways in which we can meet their needs more successfully For a full job description and person specification, please download the Job Pack. Professional Development & Benefits Our people are at the heart of our success. We have developed a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level. In addition to the opportunities for career development and progression, we also offer a competitive rewards and benefits package which includes our Harris Allowance for teachers on MPS/UPS, a Performance and Loyalty Bonus, Pension Scheme with generous employer contributions, a Wellbeing Cash Plan and many other benefits. Learn more about our benefits on our website. Safeguarding Notice The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed. Equal Opportunities The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment. Next Steps If you have any questions about this opportunity, please send us an email, or call to arrange a conversation. Before applying, please download the Job Pack for full details on the job responsibilities and person specification. This will be helpful for you when completing your application, and throughout the recruitment process. We encourage you to apply as soon as possible as we may interview and offer to a candidate before the closing date. Please note that we only accept applications submitted before the closing date via our careers website.
Jun 18, 2026
Full time
About Us Harris Academy Rainham is a very popular and oversubscribed 11-16 academy which is part of the Harris Federation. We joined the Federation in September 2016 and there are exciting times ahead. We opened a Sixth Form for 400 students in September 2023 and are looking for ambitious and dedicated staff who wish to be a part of our Academy. At Harris Academy Rainham we have a dedicated group of staff who are deeply committed to serve our community. We have built a school on our core values of Belong, believe, Become. These values are at the heart of our school and all that we do. What makes us different: Our values are at the centre of our school and aren't simply a slogan on a website. We have a firm but fair approach to behaviour. This is built on the use of consistent routines and teaching our students how to behave. We deliver a knowledge rich curriculum that is developed by our staff to meet the needs of our students. The knowledge we teach takes our students beyond their everyday experiences and enables them to see the world differently. Our leaders are role models, they lead by example, admit mistakes, welcome opinions and love honest conversations. We are a staff united against educational disadvantage with a fierce determination to show our students the world beyond Havering. What we can do for you: Great career progression both within our Academy and the Federation. Excellent professional development opportunities. As a Leading edge school we have been recognised as being at the forefront of educational thinking and research is central to all we do. Meaningful measures to manage workload - no graded observations, early finish on a Friday, no onerous marking requirements but sensible feedback policies. Bespoke support and line management from excellent leaders across the school. Opportunities for fantastic professional growth as the school develops a sixth from. A school where subjects are 'front and centre' of all we do. The subject determines our pedagogy. Summary We are looking for an experienced Pastoral Officer to support our students at Harris Academy Rainham. The actual salary for this role will be £30,232 - £32,047 (37.5 hours per week, 42 weeks per year). Main Areas of Responsibility Your responsibilities will include: Supporting the consistent implementation of our behaviour policy Taking responsibility for the calm and purposeful movement of students into/out of the academy and around the academy between lessons Working with the other members of the behaviour team to ensure students are monitored and supervised before school, during break and throughout lunch Managing detentions every afternoon. Acting as the liaison between the academy and the local community (including the Police) for any aspect of behaviour issues arising during the academy day, such as truancy sweeps and liaising with local shopkeepers Overseeing the entrance of students into the breakfast club Ensuring that students enter the building in full academy uniform and if not, following the agreed procedures Ensuring that faculty points are awarded as appropriate Ensuring that follow up action is taken for students failing to meet academy standards Designing and delivering, alongside the SLT, a variety of agreed enrichment and sporting activities Following through any behavioural issues, such as taking student statements regarding incidents and passing these on to relevant colleagues Mentoring students on PSPs, including supporting in lessons if required and presenting progress reports at review meetings Preparing students' files for disciplinary panels or exclusion hearings Ensuring all student safety issues, such as allegations of bullying, are passed on to academy colleagues for further investigation as required Supervising students internally excluded, including liaising with the AP for behaviour to deliver the curriculum offer and supporting re-integration back into mainstream lessons Liaising with teaching staff to ensure appropriate work is set and appropriate provision is in place Liaising with parents/carers and relevant staff to ensure smooth transition to and from internal exclusion Maintaining a calm and purposeful learning environment; Following up on any truancy or attendance concerns; Reducing potential permanent exclusion by offering an alternative curriculum which includes rigorous behaviour for learning intervention Being a role model for students internally excluded and providing them with clear expectations of conduct, in line with those for all academy students Ensuring that follow up action is taken for students failing to meet academy code of conduct while internally excluded Qualifications & Experience We would like to hear from you if you have: GCSE Maths and English at grade C or above, or equivalent Knowledge of the academy behaviour for learning policy Knowledge of the range of barriers to learning that students face Training in child protection and safeguarding procedures Basic knowledge of first aid; e.g. emergency first aid course Two years' experience of working in an inner city school or educational establishment Experience of dealing successfully with a range of behaviour issues Experience of working with staff to ensure excellent behaviour for learning Experience of working with families Experience of supervising a group of students for detentions, referral and internal exclusion as appropriate Experience of working with challenging students and finding ways in which we can meet their needs more successfully For a full job description and person specification, please download the Job Pack. Professional Development & Benefits Our people are at the heart of our success. We have developed a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level. In addition to the opportunities for career development and progression, we also offer a competitive rewards and benefits package which includes our Harris Allowance for teachers on MPS/UPS, a Performance and Loyalty Bonus, Pension Scheme with generous employer contributions, a Wellbeing Cash Plan and many other benefits. Learn more about our benefits on our website. Safeguarding Notice The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed. Equal Opportunities The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment. Next Steps If you have any questions about this opportunity, please send us an email, or call to arrange a conversation. Before applying, please download the Job Pack for full details on the job responsibilities and person specification. This will be helpful for you when completing your application, and throughout the recruitment process. We encourage you to apply as soon as possible as we may interview and offer to a candidate before the closing date. Please note that we only accept applications submitted before the closing date via our careers website.
Engineering Manager | Python | AI Platform & Data Engineering Location: London (Hybrid - 1-2 Days Per Week) Salary: Up to £140,000 + Bonus + Benefits We're working with a rapidly growing technology business that is making significant investment into the platforms, APIs and data infrastructure that will underpin its future AI capabilities. As part of this journey, they're looking for an Engineering Manager to build and lead a brand-new engineering function focused on developing scalable Python services, API architecture, and large-scale data integrations that enable AI products across the organisation. This is not an AI/ML management role. Instead, you'll be responsible for building the engineering foundations that make AI initiatives possible, leading a team responsible for creating the platforms, services and integrations required to support advanced analytics, automation and AI tooling. What You'll Be Doing Building and growing a new software engineering team. Leading engineers developing Python-based APIs and Back End services. Driving integration of large, complex datasets from multiple sources. Working with Product, Data and Architecture teams to define technical strategy. Establishing engineering best practices, delivery processes and team culture. Supporting architectural decision-making around scalability, performance and reliability. Coaching and developing engineers while creating a high-performing team environment. What We're Looking For Previous experience leading software engineering teams. Strong technical background in Back End engineering, ideally with Python. Experience delivering API-first platforms and distributed systems. Exposure to data-intensive environments and large-scale integrations. Strong stakeholder management and communication skills. Experience balancing technical leadership with people management. Why This Role? Opportunity to build a team from the ground up. Significant influence over engineering culture and technical direction. High-profile programme supporting enterprise-wide AI initiatives. Strong executive backing and investment. Hybrid working model with London-based collaboration. Salary up to £140,000 plus bonus and benefits. For a confidential discussion, please apply or get in touch directly. RSG Plc is acting as an Employment Agency in relation to this vacancy.
Jun 18, 2026
Full time
Engineering Manager | Python | AI Platform & Data Engineering Location: London (Hybrid - 1-2 Days Per Week) Salary: Up to £140,000 + Bonus + Benefits We're working with a rapidly growing technology business that is making significant investment into the platforms, APIs and data infrastructure that will underpin its future AI capabilities. As part of this journey, they're looking for an Engineering Manager to build and lead a brand-new engineering function focused on developing scalable Python services, API architecture, and large-scale data integrations that enable AI products across the organisation. This is not an AI/ML management role. Instead, you'll be responsible for building the engineering foundations that make AI initiatives possible, leading a team responsible for creating the platforms, services and integrations required to support advanced analytics, automation and AI tooling. What You'll Be Doing Building and growing a new software engineering team. Leading engineers developing Python-based APIs and Back End services. Driving integration of large, complex datasets from multiple sources. Working with Product, Data and Architecture teams to define technical strategy. Establishing engineering best practices, delivery processes and team culture. Supporting architectural decision-making around scalability, performance and reliability. Coaching and developing engineers while creating a high-performing team environment. What We're Looking For Previous experience leading software engineering teams. Strong technical background in Back End engineering, ideally with Python. Experience delivering API-first platforms and distributed systems. Exposure to data-intensive environments and large-scale integrations. Strong stakeholder management and communication skills. Experience balancing technical leadership with people management. Why This Role? Opportunity to build a team from the ground up. Significant influence over engineering culture and technical direction. High-profile programme supporting enterprise-wide AI initiatives. Strong executive backing and investment. Hybrid working model with London-based collaboration. Salary up to £140,000 plus bonus and benefits. For a confidential discussion, please apply or get in touch directly. RSG Plc is acting as an Employment Agency in relation to this vacancy.
Description A passion for coffee and people is just the start of what we are looking for. The Supervisor Plus role is new to Butlin's and presents an amazing opportunity. This individual will be the main point of contact for team during their working day and the individual ensuring that standards are checked and compliance is high across the department. They are the hands on operational driver of success. Reporting to the Manager, the Supervisor Plus will ensure daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high. The Supervisor Plus will cover accommodation primarily on our intake days on Monday and Friday and will work flexibly across departments where needed for the remainder of the week, focusing attentions where we need to ensure standards are high and our that our guests receive an amazing experience. The Monday and Friday requirement in accommodation is the minimum, but the Supervisor Plus may support outside of these days based on operational requirements. You will support and coach the team to ensure the deliver a great experience and are also driving any key targets such as add on sales or promotions. All Supervisor Plus Accountabilities Be the operational hands on person, ensuring that team are working effectively on all key tasks and objectives. This will vary based on the department you are based. Ensuring team are being coached to deliver key targets linked to the department - e.g. retail upselling Responsibility for CAFF audits in accommodation Responsibility for other departmental audits based on the area based e.g. sales targets/ perfect serve etc. Driving add on sales and promotions where appropriate Ensuring all stock/ proposition is available for guests. Monitoring consistent delivery of a quality guest experience in line with brand/venue guidelines. Ensuring any guest feedback is captured. Monitors NPS and takes action where possible on guest feedback. Coach and develop the team to ensure departmental plans are met. Be a champion of the Butlin's Values and Leadership Behaviours. Ensure we always have a focus on RPRPRT in the way we rota team. Be the champion for communication in your area, ensuring that key communication is always delivered from Managers to teams and that plans are executed effectively. Build and maintain strong relationships across the resort, other resorts, and Butlins central support teams. Responsibility, where required, for people support of the department, including all people tasks from onboarding through the employee life cycle. Employee life cycle refers to PDP's, performance management, required training, and any formal HR process. Be the front facing, operational delivery responsible person - turning audits and observations into action. Role Details: Supervisor Plus - Costa Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest focused operation of our Restaurants and Quick Service Restaurants (QSRs). The following areas outline the key expectations for this part of the role: 1. Championing Food Safety Lead by example in consistently applying food safety and hygiene standards. Ensure all team members follow correct procedures, including allergen management, temperature checks, and appropriate cleaning cycles. Support compliance checks throughout service, swiftly acting on any issues. Foster a culture where food safety is understood, valued, and upheld by every team member. 2. Delivering a Warm, Welcoming Experience Ensure every guest receives a friendly, engaging welcome. Create a relaxed, family friendly environment where guests feel supported and well looked after. Step in to resolve concerns quickly and confidently, maintaining a problems solving mindset. Demonstrate exceptional service behaviours for the team to model. 3. Coaching & Developing the Team Provide on shift coaching to support effective floor management, guest interaction, and service flow. Develop team capability in confidently engaging with guests, anticipating needs, and delivering smooth, attentive service. Support new team members with structured introductions to service standards and guest service expectations. Encourage a culture of continuous improvement, confidence, and positivity. 4. Driving Upselling of Starters & Desserts Coach the team to proactively recommend starters, desserts, and add ons as part of natural guest conversations. Reinforce product knowledge so the team can confidently guide guests through the menu. Share daily focus items or specials to help the team drive increased sales. Celebrate individual and team successes to build motivation and momentum. 5. Increasing Wet Sales Drive wet sales by ensuring drinks orders are taken quickly when seating guests. Coach the team on opening conversations with drinks suggestions to boost early revenue. Monitor service flow and step in to support during peaks to maintain swift beverage service. 6. Effective Checkbacks Ensure the team carries out timely, meaningful checkbacks to confirm guest satisfaction. Empower team members to solve issues early, ensuring guests feel well taken care of. Use checkbacks as opportunities to reinforce upselling and add on sales where appropriate (e.g., additional drinks, sides, desserts) 7. Celebrating Success Recognise great performance on shift to build a positive, motivated team culture. Share wins across shifts to highlight what "great" looks like and encourage consistency. Create an environment where team members feel valued for their contributions. KPIs Audits completed in accommodation & other departments Team training compliance across departments Health, Safety & Compliance Audits Guest NPS & Feedback Improved ENPS Retail Spend - responsible for making sure there is good stock processes/ upselling taking place/ coaching people trying to deliver Right People, Right Place, Right Time in all key areas Skills, Knowledge & Expertise Excellent leadership skills with the ability to coach and support team in delivering key objectives. Strong attention to detail to be able to support with all audit/ observation-based activity. Strong experience of being guest/ customer facing and dealing with a range of queries and sometimes complaints directly Experience of generating new opportunities through sales and promotions or new initiatives to support with key objectives. Experience in working with multi skilled team to support other areas of the business based on guest demand. Demonstratable experience of leading teams to success, this includes proficiency in: Managing performance. Coaching team. Delivering team training. Setting standards and role modelling this behaviour. Excellent ability to communicate effectively at all levels. Able to manage multiple priorities and can adapt quickly to changing requirements. About Butlin's Did you know Billy Butlin was the first person to introduce dodgems to the UK? That's right, 'fun' is in our DNA, and we've been delighting guests for almost 90 years. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture. As The Home of Entertainment, we pull out all the stops to provide our guests with an 'Altogether More Entertaining and Fun Break', from all-action family holidays to adult-only Big Weekenders, brought to life through our three mighty values. So, if you're looking for a role where you can Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Care For Each Other, we think you'll fit right in!
Jun 18, 2026
Full time
Description A passion for coffee and people is just the start of what we are looking for. The Supervisor Plus role is new to Butlin's and presents an amazing opportunity. This individual will be the main point of contact for team during their working day and the individual ensuring that standards are checked and compliance is high across the department. They are the hands on operational driver of success. Reporting to the Manager, the Supervisor Plus will ensure daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high. The Supervisor Plus will cover accommodation primarily on our intake days on Monday and Friday and will work flexibly across departments where needed for the remainder of the week, focusing attentions where we need to ensure standards are high and our that our guests receive an amazing experience. The Monday and Friday requirement in accommodation is the minimum, but the Supervisor Plus may support outside of these days based on operational requirements. You will support and coach the team to ensure the deliver a great experience and are also driving any key targets such as add on sales or promotions. All Supervisor Plus Accountabilities Be the operational hands on person, ensuring that team are working effectively on all key tasks and objectives. This will vary based on the department you are based. Ensuring team are being coached to deliver key targets linked to the department - e.g. retail upselling Responsibility for CAFF audits in accommodation Responsibility for other departmental audits based on the area based e.g. sales targets/ perfect serve etc. Driving add on sales and promotions where appropriate Ensuring all stock/ proposition is available for guests. Monitoring consistent delivery of a quality guest experience in line with brand/venue guidelines. Ensuring any guest feedback is captured. Monitors NPS and takes action where possible on guest feedback. Coach and develop the team to ensure departmental plans are met. Be a champion of the Butlin's Values and Leadership Behaviours. Ensure we always have a focus on RPRPRT in the way we rota team. Be the champion for communication in your area, ensuring that key communication is always delivered from Managers to teams and that plans are executed effectively. Build and maintain strong relationships across the resort, other resorts, and Butlins central support teams. Responsibility, where required, for people support of the department, including all people tasks from onboarding through the employee life cycle. Employee life cycle refers to PDP's, performance management, required training, and any formal HR process. Be the front facing, operational delivery responsible person - turning audits and observations into action. Role Details: Supervisor Plus - Costa Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest focused operation of our Restaurants and Quick Service Restaurants (QSRs). The following areas outline the key expectations for this part of the role: 1. Championing Food Safety Lead by example in consistently applying food safety and hygiene standards. Ensure all team members follow correct procedures, including allergen management, temperature checks, and appropriate cleaning cycles. Support compliance checks throughout service, swiftly acting on any issues. Foster a culture where food safety is understood, valued, and upheld by every team member. 2. Delivering a Warm, Welcoming Experience Ensure every guest receives a friendly, engaging welcome. Create a relaxed, family friendly environment where guests feel supported and well looked after. Step in to resolve concerns quickly and confidently, maintaining a problems solving mindset. Demonstrate exceptional service behaviours for the team to model. 3. Coaching & Developing the Team Provide on shift coaching to support effective floor management, guest interaction, and service flow. Develop team capability in confidently engaging with guests, anticipating needs, and delivering smooth, attentive service. Support new team members with structured introductions to service standards and guest service expectations. Encourage a culture of continuous improvement, confidence, and positivity. 4. Driving Upselling of Starters & Desserts Coach the team to proactively recommend starters, desserts, and add ons as part of natural guest conversations. Reinforce product knowledge so the team can confidently guide guests through the menu. Share daily focus items or specials to help the team drive increased sales. Celebrate individual and team successes to build motivation and momentum. 5. Increasing Wet Sales Drive wet sales by ensuring drinks orders are taken quickly when seating guests. Coach the team on opening conversations with drinks suggestions to boost early revenue. Monitor service flow and step in to support during peaks to maintain swift beverage service. 6. Effective Checkbacks Ensure the team carries out timely, meaningful checkbacks to confirm guest satisfaction. Empower team members to solve issues early, ensuring guests feel well taken care of. Use checkbacks as opportunities to reinforce upselling and add on sales where appropriate (e.g., additional drinks, sides, desserts) 7. Celebrating Success Recognise great performance on shift to build a positive, motivated team culture. Share wins across shifts to highlight what "great" looks like and encourage consistency. Create an environment where team members feel valued for their contributions. KPIs Audits completed in accommodation & other departments Team training compliance across departments Health, Safety & Compliance Audits Guest NPS & Feedback Improved ENPS Retail Spend - responsible for making sure there is good stock processes/ upselling taking place/ coaching people trying to deliver Right People, Right Place, Right Time in all key areas Skills, Knowledge & Expertise Excellent leadership skills with the ability to coach and support team in delivering key objectives. Strong attention to detail to be able to support with all audit/ observation-based activity. Strong experience of being guest/ customer facing and dealing with a range of queries and sometimes complaints directly Experience of generating new opportunities through sales and promotions or new initiatives to support with key objectives. Experience in working with multi skilled team to support other areas of the business based on guest demand. Demonstratable experience of leading teams to success, this includes proficiency in: Managing performance. Coaching team. Delivering team training. Setting standards and role modelling this behaviour. Excellent ability to communicate effectively at all levels. Able to manage multiple priorities and can adapt quickly to changing requirements. About Butlin's Did you know Billy Butlin was the first person to introduce dodgems to the UK? That's right, 'fun' is in our DNA, and we've been delighting guests for almost 90 years. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture. As The Home of Entertainment, we pull out all the stops to provide our guests with an 'Altogether More Entertaining and Fun Break', from all-action family holidays to adult-only Big Weekenders, brought to life through our three mighty values. So, if you're looking for a role where you can Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Care For Each Other, we think you'll fit right in!
Description Customer Service Team Member - Twilight - Part Time Location: Cardiff Reporting to: Customer Service Team Lead At Starling, we are on a mission to provide people with a fairer, smarter, and more human alternative to traditional banks. We are building a leading digital bank, driven by fast technology, fair service, and honest values. Our vision is to create a banking industry that serves everyone - by developing best-in-class proprietary technology, offering an exceptional customer experience, and establishing a strong, sustainable business. Our five core values - Listen, Keep It Simple, Do The Right Thing, Own It, and Aim for Greatness - are at the heart of everything we do, guiding our strategy and shaping our culture. We're a branchless, largely paperless bank, committed to responsible banking, sustainability, and fostering an inclusive environment where everyone can thrive. Our Customer Service team is at the core of our success - and our Customer Service Team Members are our greatest asset. As the point of contact for our customers, being able to respond to their needs in an efficient and timely manner - however and whenever they choose to speak to us - is what helps set us apart from the competition. The queries you deal with will be wide ranging, from the simple to the complex. It's a varied yet challenging role and everyone at Starling gets the chance to own interesting things from day one. Here at Starling we truly put our customers first - and we want to hire people who are driven to do the same! The starting salary for this role is £28,000 . We're looking for customer obsessed people, regardless of your background & experience if that's you, we want to hear from you! The shifts: Evenings - 25 hours a week (5 x 5 hours shifts), between 17:00 - 00:00 Monday to Sunday. The expectation is to attend the office once a fortnight, the rest of the time you will be working from home. Our contact centres are open 365 days per year. We're passionate about improving work life balance and are committed to hybrid working patterns that give you a balance of home and office working. The recruitment process: Once we have reviewed your application we will be in touch to let you know if we are progressing your application further or not. If progressed, we will then invite you to book a call with someone from our talent acquisition team or record a video. After the call/video, if the role seems like the right fit, we will invite you for a final stage video interview with a Team Leader from our Customer Services team. They will be able to give you even more insight into the role and life at Starling and talk to you about your experience and love of customer service! The interview will be made up of Q&A questions, role play activity and a written communication exercise. We're looking for people who are passionate about us and our product, so check out our App or read about our journey before meeting with us. The start date we are working towards is Monday 20th July The training : You will receive 6 weeks of office based training. Requirements You'll support your customers by : Providing exceptional customer service via phone, email, live chat and social media. Showing ownership and accountability for offering solutions that help and benefit our customers. Maintaining high standards and continually striving to improve the service for our customers. Responding to customer complaints and escalating issues as necessary. Supporting a continuous improvement ethos within the contact centre. Actively seeking to improve processes and workflows. Working well within a dynamic team environment. About you : Working in a contact centre environment is not essential - showing us you understand what great customer service looks like is. You'll be comfortable talking to customers however they choose to reach out. You have excellent written and verbal communication skills. No two days here are the same - you should be comfortable working in a fast changing environment. Money is an emotive subject and some interactions can be difficult, you'll need to be resilient and able to help your customers when they need you the most. We will offer lots of training and guidance but Starling is a FinTech and you will need basic IT skills to navigate our laptops (MacBook) and systems. Benefits Why Join Starling? Make an Impact: Work on projects that directly shape the future of banking and improve the financial lives of our customers. Starling is technology-led, and you'll have the freedom to accomplish your goals in innovative ways. Culture of Excellence: Be part of a collaborative, empowered, and forward-thinking team. We encourage experimentation, ownership, and a relentless focus on "doing the right thing." Growth and Development: We are committed to your professional growth, offering opportunities to learn new technologies, take on new challenges, and own interesting things from day one. A Bank That Cares: We're a Living Wage employer, committed to flexible working, and dedicated to creating a fair, open, and safe working environment with compassion and inclusion at its core. Comprehensive Benefits: We offer a competitive salary and a comprehensive benefits package, including: Company-enhanced salary sacrifice pension scheme (7% employer contribution) Private Medical Insurance with Vitality including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton. 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Life Insurance at 4x your salary. 16 hours of paid volunteering time a year. Ability to buy or sell annual leave. Generous family-friendly policies. Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off Incentivised refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasingOur Commitment to Equality Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Jun 18, 2026
Full time
Description Customer Service Team Member - Twilight - Part Time Location: Cardiff Reporting to: Customer Service Team Lead At Starling, we are on a mission to provide people with a fairer, smarter, and more human alternative to traditional banks. We are building a leading digital bank, driven by fast technology, fair service, and honest values. Our vision is to create a banking industry that serves everyone - by developing best-in-class proprietary technology, offering an exceptional customer experience, and establishing a strong, sustainable business. Our five core values - Listen, Keep It Simple, Do The Right Thing, Own It, and Aim for Greatness - are at the heart of everything we do, guiding our strategy and shaping our culture. We're a branchless, largely paperless bank, committed to responsible banking, sustainability, and fostering an inclusive environment where everyone can thrive. Our Customer Service team is at the core of our success - and our Customer Service Team Members are our greatest asset. As the point of contact for our customers, being able to respond to their needs in an efficient and timely manner - however and whenever they choose to speak to us - is what helps set us apart from the competition. The queries you deal with will be wide ranging, from the simple to the complex. It's a varied yet challenging role and everyone at Starling gets the chance to own interesting things from day one. Here at Starling we truly put our customers first - and we want to hire people who are driven to do the same! The starting salary for this role is £28,000 . We're looking for customer obsessed people, regardless of your background & experience if that's you, we want to hear from you! The shifts: Evenings - 25 hours a week (5 x 5 hours shifts), between 17:00 - 00:00 Monday to Sunday. The expectation is to attend the office once a fortnight, the rest of the time you will be working from home. Our contact centres are open 365 days per year. We're passionate about improving work life balance and are committed to hybrid working patterns that give you a balance of home and office working. The recruitment process: Once we have reviewed your application we will be in touch to let you know if we are progressing your application further or not. If progressed, we will then invite you to book a call with someone from our talent acquisition team or record a video. After the call/video, if the role seems like the right fit, we will invite you for a final stage video interview with a Team Leader from our Customer Services team. They will be able to give you even more insight into the role and life at Starling and talk to you about your experience and love of customer service! The interview will be made up of Q&A questions, role play activity and a written communication exercise. We're looking for people who are passionate about us and our product, so check out our App or read about our journey before meeting with us. The start date we are working towards is Monday 20th July The training : You will receive 6 weeks of office based training. Requirements You'll support your customers by : Providing exceptional customer service via phone, email, live chat and social media. Showing ownership and accountability for offering solutions that help and benefit our customers. Maintaining high standards and continually striving to improve the service for our customers. Responding to customer complaints and escalating issues as necessary. Supporting a continuous improvement ethos within the contact centre. Actively seeking to improve processes and workflows. Working well within a dynamic team environment. About you : Working in a contact centre environment is not essential - showing us you understand what great customer service looks like is. You'll be comfortable talking to customers however they choose to reach out. You have excellent written and verbal communication skills. No two days here are the same - you should be comfortable working in a fast changing environment. Money is an emotive subject and some interactions can be difficult, you'll need to be resilient and able to help your customers when they need you the most. We will offer lots of training and guidance but Starling is a FinTech and you will need basic IT skills to navigate our laptops (MacBook) and systems. Benefits Why Join Starling? Make an Impact: Work on projects that directly shape the future of banking and improve the financial lives of our customers. Starling is technology-led, and you'll have the freedom to accomplish your goals in innovative ways. Culture of Excellence: Be part of a collaborative, empowered, and forward-thinking team. We encourage experimentation, ownership, and a relentless focus on "doing the right thing." Growth and Development: We are committed to your professional growth, offering opportunities to learn new technologies, take on new challenges, and own interesting things from day one. A Bank That Cares: We're a Living Wage employer, committed to flexible working, and dedicated to creating a fair, open, and safe working environment with compassion and inclusion at its core. Comprehensive Benefits: We offer a competitive salary and a comprehensive benefits package, including: Company-enhanced salary sacrifice pension scheme (7% employer contribution) Private Medical Insurance with Vitality including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton. 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Life Insurance at 4x your salary. 16 hours of paid volunteering time a year. Ability to buy or sell annual leave. Generous family-friendly policies. Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off Incentivised refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasingOur Commitment to Equality Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Description Hello, we're Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We're a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We're a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,500 people across our London, Southampton, Cardiff and Manchester offices. To support our growth, we are looking for a Statutory Reporting Senior Manager to join the Group Statutory Reporting team reporting to the Head of Group Statutory Reporting. This role will be instrumental in meeting the Group statutory reporting requirements as the Starling Group expands internationally and considers an IPO. Group statutory reporting encompasses the statutory reporting for Starling Group and includes the consolidated Group accounts and solo accounts of Starling Bank Limited, our global SaaS business Engine by Starling, and other subsidiaries and branches. This is a senior level position and would suit someone who has significant technical post qualification experience but is looking for a unique challenge as the Group charters into new territories, expands its product ranges and develops cutting-edge technology solutions to meet our customer needs here in the UK and internationally through our SaaS partnerships. On an unrivaled growth path, Starling will provide the Senior Statutory Reporting Manager with exposure to a wide range of opportunities to take ownership as well as develop new knowledge. We are looking for a candidate with strong technical accounting knowledge in particular around complex consolidations, IFRS 9, IFRS 2, IFRS 15 but also proven experience in applying this practically. We also require someone with an analytical mindset, someone who has a wide angle view, and looks proactively to identify opportunities for improvement as they arise and implement them. Responsibilities : Lead Group Reporting & Consolidation: Own the timely and accurate preparation of the complex, multinational Group consolidation, ensuring compliance with IFRS Manage Financial Reporting: Manage the end-to-end production of certain of the group Annual Report and Accounts (ARA) and interim reports, coordinating all stakeholders and ensuring alignment with listed entity type best practices. Manage External Audit: Serve as one of the primary points of contact for the external auditors, managing the group audit process to ensure a smooth and efficient close. Technical Accounting Leadership: Act as the key technical expert for Group expansion as well as specific other areas. These include IFRS 9, IFRS 15, providing guidance on complex SaaS revenue streams and owning the accounting under IFRS 2 for all group-wide share-based payment schemes. Establish Best Practice: Develop, implement, and maintain group accounting policies, driving the adoption of best practices suitable for a listed entity. Process Improvement & Mentorship: Proactively identify and implement improvements to the financial reporting process, while mentoring and developing other team members for readiness for a listed reporting environment. Requirements A Big-4 qualified chartered accountant with at least 10 years PQE in a listed, multinational financial firm in similar roles Has had a hands-on role in leading an IFRS consolidation and audit in a large international group (preferably banking) Proven expertise in the practical application of complex accounting standards, particularly IFRS 9 (Financial Instruments) and IFRS 2 (share-based payments). Some exposures to IFRS 15 (SaaS revenue models preferred) a bonus. Advanced proficiency with financial tools, including Microsoft Excel, Oracle NetSuite and statutory reporting systems such as W-Desk Workiva Extensive experience writing technical papers for Executive Committees. Experience presenting at Executive Committees would be desirable Exposure to an IPO process will be an advantage Excellent presentation and interpersonal skills, capable of influence at senior levels, and being able to hold technical challenges from the auditors A can-do attitude, belief in our vision, and a willingness to roll-up your sleeves and get stuck in wherever required Interview Process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Step 1 - In person interview with the Head of Statutory Reporting Step 2 - In person interview with the Group Finance Director Benefits 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work and Salary Sacrificed Gym partnerships About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Jun 18, 2026
Full time
Description Hello, we're Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We're a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We're a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,500 people across our London, Southampton, Cardiff and Manchester offices. To support our growth, we are looking for a Statutory Reporting Senior Manager to join the Group Statutory Reporting team reporting to the Head of Group Statutory Reporting. This role will be instrumental in meeting the Group statutory reporting requirements as the Starling Group expands internationally and considers an IPO. Group statutory reporting encompasses the statutory reporting for Starling Group and includes the consolidated Group accounts and solo accounts of Starling Bank Limited, our global SaaS business Engine by Starling, and other subsidiaries and branches. This is a senior level position and would suit someone who has significant technical post qualification experience but is looking for a unique challenge as the Group charters into new territories, expands its product ranges and develops cutting-edge technology solutions to meet our customer needs here in the UK and internationally through our SaaS partnerships. On an unrivaled growth path, Starling will provide the Senior Statutory Reporting Manager with exposure to a wide range of opportunities to take ownership as well as develop new knowledge. We are looking for a candidate with strong technical accounting knowledge in particular around complex consolidations, IFRS 9, IFRS 2, IFRS 15 but also proven experience in applying this practically. We also require someone with an analytical mindset, someone who has a wide angle view, and looks proactively to identify opportunities for improvement as they arise and implement them. Responsibilities : Lead Group Reporting & Consolidation: Own the timely and accurate preparation of the complex, multinational Group consolidation, ensuring compliance with IFRS Manage Financial Reporting: Manage the end-to-end production of certain of the group Annual Report and Accounts (ARA) and interim reports, coordinating all stakeholders and ensuring alignment with listed entity type best practices. Manage External Audit: Serve as one of the primary points of contact for the external auditors, managing the group audit process to ensure a smooth and efficient close. Technical Accounting Leadership: Act as the key technical expert for Group expansion as well as specific other areas. These include IFRS 9, IFRS 15, providing guidance on complex SaaS revenue streams and owning the accounting under IFRS 2 for all group-wide share-based payment schemes. Establish Best Practice: Develop, implement, and maintain group accounting policies, driving the adoption of best practices suitable for a listed entity. Process Improvement & Mentorship: Proactively identify and implement improvements to the financial reporting process, while mentoring and developing other team members for readiness for a listed reporting environment. Requirements A Big-4 qualified chartered accountant with at least 10 years PQE in a listed, multinational financial firm in similar roles Has had a hands-on role in leading an IFRS consolidation and audit in a large international group (preferably banking) Proven expertise in the practical application of complex accounting standards, particularly IFRS 9 (Financial Instruments) and IFRS 2 (share-based payments). Some exposures to IFRS 15 (SaaS revenue models preferred) a bonus. Advanced proficiency with financial tools, including Microsoft Excel, Oracle NetSuite and statutory reporting systems such as W-Desk Workiva Extensive experience writing technical papers for Executive Committees. Experience presenting at Executive Committees would be desirable Exposure to an IPO process will be an advantage Excellent presentation and interpersonal skills, capable of influence at senior levels, and being able to hold technical challenges from the auditors A can-do attitude, belief in our vision, and a willingness to roll-up your sleeves and get stuck in wherever required Interview Process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Step 1 - In person interview with the Head of Statutory Reporting Step 2 - In person interview with the Group Finance Director Benefits 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work and Salary Sacrificed Gym partnerships About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
We are recruiting for a Landscape Supervisor on behalf of a Cheltenham based landscaping company who take on responsibility for the day to day running of allocated landscape installation projects, supervising and working alongside the landscaping teams to ensure that all projects are completed to specification, finished on time and exceed clients' expectations. This Client is a trusted provider of comprehensive landscaping, tree surgery, garden maintenance and soft washing services in and around Gloucestershire. This is an excellent hands-on opportunity for an existing Landscaping Team Leader or Landscape Foreman looking to take that next step in their career, or for an existing Supervisor or Assistant Manager looking for continued career progression opportunities within the landscaping sector. The department is made up of up to 10 people, who normally work in teams of 2 people, including the Landscaping Supervisor. This Company is expanding and is moving premises, in preparation of their hope in going National. As the Landscape Supervisor, you will be responsible for: Working with various landscaping team members and have supervisory responsibility for up to 10 General Operatives at the same time. Customer point of contact on site, while conducting pre work surveys, risk assessments and end of day reporting. Ordering materials on occasion and responsible for job completion. Being an advocate of the Company policies, procedures and best practices when completing works and undertaking supervisor duties. Adhering to budget for each works and ensuring these are completed on time Ensuring teams always meet safety and any site-specific requirements which take into account Health & Safety compliance. Supporting your staff and Management in a proactive manner, through your communications & actions. Ensuring vehicles, plant and equipment are correctly stored at the end of the day. Communicate with management, colleagues and clients appropriately sharing information in line with data protection. The full range of landscaping services - Ground levelling, Decking, Pathways & Patios, Raised Garden Beds, Pergolas & Sleepers, Retaining Walls/Rendering, Driveways, Planting, Turfing, Grass Seeding (Not Exhaustive) This list is not exhaustive, and a separate Job Specification is available. Landscaping Supervisor Requirements. To be considered as the Landscaping Supervisor you will have: Experience of planning, purchasing and project completion to a high standard. Forward thinking and pre-emptive problem solver, whereby solution implementation does not compromise the cost of the job to the business or the Client. At least 2 year's experience in a supervisor role. A minimum of 5 year's experience in the industry. Operated small excavators, dumpers and other powered tools. A hands-on approach with excellent organisational skills. A high level of professionalism. Strong interpersonal and communication skills. Full Driving Licence (Clean is preferable but not essential) Good command of the English language Right to Work in the UK. This list is not exhaustive. Landscaping Supervisor Qualifications & Documents. CSCS Card - This is desirable but not essential. Enhanced DBS Check - This is essential and you must be willing to undertake this as part of the Company's onboarding procedure. The Company will organise & cover the cost of this if necessary. Recognised Industry Qualifications (Abrasive Wheel, Excavator - Under 10t, Dumper, Roller, Whacker Plate, Laser Level are all desirable) Be able to produce a Portfolio of your work. Benefits. In return, the Landscaping Supervisor will receive a salary between £34K - £40K per annum which is negotiable based on experience, and reviewed after the 6 month probationary period, 28 days holiday, NEST pension scheme from day 1 and the opportunity to be a key part of a growing business, gaining career progression opportunities based on both company and personal growth along with a number of additional benefits which include: Onsite Parking Working hours 08.00 to 16.30 Monday to Friday (With an unpaid hour for lunch) Company events & parties. Extra days holiday for every year of additional service. Mobile Phone Good team culture. Some jobs will require a night away, and you are under no obligation to accept this, but if you do, the Company will cover Airbnb accommodation, offer a food allowance, and pay Time & . PS2
Jun 18, 2026
Full time
We are recruiting for a Landscape Supervisor on behalf of a Cheltenham based landscaping company who take on responsibility for the day to day running of allocated landscape installation projects, supervising and working alongside the landscaping teams to ensure that all projects are completed to specification, finished on time and exceed clients' expectations. This Client is a trusted provider of comprehensive landscaping, tree surgery, garden maintenance and soft washing services in and around Gloucestershire. This is an excellent hands-on opportunity for an existing Landscaping Team Leader or Landscape Foreman looking to take that next step in their career, or for an existing Supervisor or Assistant Manager looking for continued career progression opportunities within the landscaping sector. The department is made up of up to 10 people, who normally work in teams of 2 people, including the Landscaping Supervisor. This Company is expanding and is moving premises, in preparation of their hope in going National. As the Landscape Supervisor, you will be responsible for: Working with various landscaping team members and have supervisory responsibility for up to 10 General Operatives at the same time. Customer point of contact on site, while conducting pre work surveys, risk assessments and end of day reporting. Ordering materials on occasion and responsible for job completion. Being an advocate of the Company policies, procedures and best practices when completing works and undertaking supervisor duties. Adhering to budget for each works and ensuring these are completed on time Ensuring teams always meet safety and any site-specific requirements which take into account Health & Safety compliance. Supporting your staff and Management in a proactive manner, through your communications & actions. Ensuring vehicles, plant and equipment are correctly stored at the end of the day. Communicate with management, colleagues and clients appropriately sharing information in line with data protection. The full range of landscaping services - Ground levelling, Decking, Pathways & Patios, Raised Garden Beds, Pergolas & Sleepers, Retaining Walls/Rendering, Driveways, Planting, Turfing, Grass Seeding (Not Exhaustive) This list is not exhaustive, and a separate Job Specification is available. Landscaping Supervisor Requirements. To be considered as the Landscaping Supervisor you will have: Experience of planning, purchasing and project completion to a high standard. Forward thinking and pre-emptive problem solver, whereby solution implementation does not compromise the cost of the job to the business or the Client. At least 2 year's experience in a supervisor role. A minimum of 5 year's experience in the industry. Operated small excavators, dumpers and other powered tools. A hands-on approach with excellent organisational skills. A high level of professionalism. Strong interpersonal and communication skills. Full Driving Licence (Clean is preferable but not essential) Good command of the English language Right to Work in the UK. This list is not exhaustive. Landscaping Supervisor Qualifications & Documents. CSCS Card - This is desirable but not essential. Enhanced DBS Check - This is essential and you must be willing to undertake this as part of the Company's onboarding procedure. The Company will organise & cover the cost of this if necessary. Recognised Industry Qualifications (Abrasive Wheel, Excavator - Under 10t, Dumper, Roller, Whacker Plate, Laser Level are all desirable) Be able to produce a Portfolio of your work. Benefits. In return, the Landscaping Supervisor will receive a salary between £34K - £40K per annum which is negotiable based on experience, and reviewed after the 6 month probationary period, 28 days holiday, NEST pension scheme from day 1 and the opportunity to be a key part of a growing business, gaining career progression opportunities based on both company and personal growth along with a number of additional benefits which include: Onsite Parking Working hours 08.00 to 16.30 Monday to Friday (With an unpaid hour for lunch) Company events & parties. Extra days holiday for every year of additional service. Mobile Phone Good team culture. Some jobs will require a night away, and you are under no obligation to accept this, but if you do, the Company will cover Airbnb accommodation, offer a food allowance, and pay Time & . PS2
Director of Quality Improvement & Compliance Salary: £50,285 per year Hours: 35 hours per week (compressed hours and flexible working considered) Location: Home based with regular travel across the UK including regular meetings in Leamington Spa. Contract: Permanent Direct Reports: 2 (Safeguarding and Estates) Make a national impact in a senior, values led leadership role. Not For Profit People are partnering to recruit an exceptional Director of Quality Improvement and Compliance, a pivotal senior leadership position at a time of exciting organisational development. Reporting to the CEO, you will provide visible, values led leadership, ensuring that everything we do is safe, effective, person centred, financially sustainable and fully compliant with regulatory requirements. This is not a purely strategic, advisory or consultancy style role. Success requires a leader who can operate effectively at both strategic and operational levels, balancing vision with hands on delivery. The Role As Director of Quality Improvement and Compliance, you will: Provide strategic leadership on quality improvement, compliance and continuous improvement across services and estates Have full policy oversight, hold senior accountability for safeguarding governance, complaints handling and assurance frameworks Lead audit, inspection and review activity to ensure consistently high standards and strong regulatory outcomes Embed a culture of learning, quality and continuous improvement across multi site services Oversee property compliance, health & safety and estates management Use data, insight and digital systems to drive performance, manage risk and support innovation Act as the organisation s senior lead with regulators, inspectors and professional bodies Work collaboratively with fellow Directors to deliver a joined up, high quality client journey Develop, coach and inspire senior leaders, fostering a high performing, values driven culture About You You will be a values led leader with a strong background in regulated services and a passion for quality, safeguarding and continuous improvement. You will bring: Senior leadership experience within the charity sector, this is essential to this role to recognise and understand how charities operate. Proven success leading multi-site services and senior operational leaders Strong track record in quality improvement, safeguarding, compliance and inspection readiness Work within a complex environment and assess risk and opportunities Lean Six Sigma qualification (or equivalent experience in continuous improvement methodologies) Health & Safety qualification (IOSH Managing Safely or equivalent) Ability to adapt quickly to priorities in response to organisational needs You will also demonstrate: Strategic thinking with the ability to translate vision into practical delivery The ability to balance risk management with operational realities in a pragmatic and effective way A collaborative, visible and approachable leadership style A commitment to co production, continuous learning and innovation Excellent communication, influencing and relationship building skills Benefits The charity offers a supportive, engaging working environment with: 25 days annual leave plus Bank Holidays (pro rata) Birthday leave after one year Additional leave for long term service Company pension scheme Flexible working arrangements Commitment to wellbeing, including signing the Menopause Workplace Pledge Safeguarding & Equality The organisation is committed to safeguarding and promoting the welfare of children, young people and adults at risk. All appointments are subject to satisfactory references and an enhanced DBS check (funded by the charity). To discuss this role in more detail please contact Hannah at Not For Profit People.
Jun 18, 2026
Full time
Director of Quality Improvement & Compliance Salary: £50,285 per year Hours: 35 hours per week (compressed hours and flexible working considered) Location: Home based with regular travel across the UK including regular meetings in Leamington Spa. Contract: Permanent Direct Reports: 2 (Safeguarding and Estates) Make a national impact in a senior, values led leadership role. Not For Profit People are partnering to recruit an exceptional Director of Quality Improvement and Compliance, a pivotal senior leadership position at a time of exciting organisational development. Reporting to the CEO, you will provide visible, values led leadership, ensuring that everything we do is safe, effective, person centred, financially sustainable and fully compliant with regulatory requirements. This is not a purely strategic, advisory or consultancy style role. Success requires a leader who can operate effectively at both strategic and operational levels, balancing vision with hands on delivery. The Role As Director of Quality Improvement and Compliance, you will: Provide strategic leadership on quality improvement, compliance and continuous improvement across services and estates Have full policy oversight, hold senior accountability for safeguarding governance, complaints handling and assurance frameworks Lead audit, inspection and review activity to ensure consistently high standards and strong regulatory outcomes Embed a culture of learning, quality and continuous improvement across multi site services Oversee property compliance, health & safety and estates management Use data, insight and digital systems to drive performance, manage risk and support innovation Act as the organisation s senior lead with regulators, inspectors and professional bodies Work collaboratively with fellow Directors to deliver a joined up, high quality client journey Develop, coach and inspire senior leaders, fostering a high performing, values driven culture About You You will be a values led leader with a strong background in regulated services and a passion for quality, safeguarding and continuous improvement. You will bring: Senior leadership experience within the charity sector, this is essential to this role to recognise and understand how charities operate. Proven success leading multi-site services and senior operational leaders Strong track record in quality improvement, safeguarding, compliance and inspection readiness Work within a complex environment and assess risk and opportunities Lean Six Sigma qualification (or equivalent experience in continuous improvement methodologies) Health & Safety qualification (IOSH Managing Safely or equivalent) Ability to adapt quickly to priorities in response to organisational needs You will also demonstrate: Strategic thinking with the ability to translate vision into practical delivery The ability to balance risk management with operational realities in a pragmatic and effective way A collaborative, visible and approachable leadership style A commitment to co production, continuous learning and innovation Excellent communication, influencing and relationship building skills Benefits The charity offers a supportive, engaging working environment with: 25 days annual leave plus Bank Holidays (pro rata) Birthday leave after one year Additional leave for long term service Company pension scheme Flexible working arrangements Commitment to wellbeing, including signing the Menopause Workplace Pledge Safeguarding & Equality The organisation is committed to safeguarding and promoting the welfare of children, young people and adults at risk. All appointments are subject to satisfactory references and an enhanced DBS check (funded by the charity). To discuss this role in more detail please contact Hannah at Not For Profit People.
About Us Harris Academy Bermondsey is a dynamic all girls academy in central London, where ambition, academic excellence, and leadership flourish. We continue to nurture confident, engaged young women. For example, our Year 10s are leading a campaign with the Sweaty Betty Foundation to redesign girls' changing rooms, addressing the fact that 1 in 3 girls stop PE due to poor facilities. At HAB, students become architects of change. We take immense pride in fostering a diverse, inclusive, and supportive environment. Many of our students come from disadvantaged backgrounds, yet all study the EBacc and are encouraged toward university, empowering them to compete on equal footing with their peers. Our highly skilled teachers and dedicated support staff work tirelessly to identify and nurture each student's unique strengths. Together, we ensure every girl not only achieves academic success but also grows into a confident leader, thriving within a safe, happy, and ambitious learning community. Summary Are you looking to support your local academy? We are looking for a Premises Manager to manage the Premises Team responsible for the upkeep, care, maintenance, health and safety and facilities management of Harris Academy Bermondsey, with the direction and leadership of the Estates Manager. Main Areas of Responsibility Your responsibilities will include: All people management aspects of the premises team, including recruitment, performance management and training, and scheduling, prioritising and supervising their work Supervising all work completed by outside agencies on the premises and grounds Building and refurbishing areas of the academy as required, and maintaining, decorating and repairing the premises within the team's capabilities, including contributing personally to these activities Ensuring academy vehicles are maintained, serviced and cleaned Providing technical and craft support to teaching staff within the capability of the team Inspecting internal and external fabric of the buildings, initiating reparation of defects and prioritising necessary repairs Liaising with relevant staff on all matters of security during the academy day and out of hours Overseeing deliveries to the site as appropriate Overseeing the production and delivery of a planned programme of maintenance and repair of buildings Ensuring that all facilities for teaching and learning are as high quality as possible Managing community use and bookings of the premises, ensuring that a caretaking and facilities management service is provided to customers Ensuring that sites and building comply with highest levels of security with regard to safeguarding at all times Ensuring site and buildings related health and safety systems and processes are of high quality and reporting on these to relevant staff Inspecting the condition and quality of premises, taking action to address any issues Managing the security and opening/closing of the building, including security systems Qualifications & Experience We would like to hear from you if you have: Relevant degree or equivalent qualifications/experience Knowledge of Health and Safety legislation and requirements Training in relevant Health and Safety requirements Sound training in one or more of plumbing, general and ground maintenance, electrical/building maintenance, heating systems (or sound experience of same) Knowledge of the operation of heating, ventilating systems and common causes of malfunctions. Knowledge of maintenance and security systems and procedures Knowledge of procurement procedures for service level agreements Knowledge of supervisory skills Understanding of appropriate cleaning methods and standards Demonstrable experience of working in an inner city school or educational establishment with children and young people Considerable general maintenance experience Considerable experience in dealing with external contractors Successful experience of managing a team of premises staff Experience in obtaining best value for money when managing budgets Experience in managing premises budgets Experience of managing large building projects Experience of successfully managing a variety of events Experience in managing service level agreements ensuring good value for money The ability for some heavy lifting, with physical fitness appropriate to tasks required The ability to deal with emergencies occurring outside normal working hours Professional Development & Benefits Our people are at the heart of our success. We have developed a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level. In addition to the opportunities for career development and progression, we also offer a competitive rewards and benefits package which includes our Harris Allowance for teachers on MPS/UPS, a Performance and Loyalty Bonus, Pension Scheme with generous employer contributions, a Wellbeing Cash Plan and many other benefits. Learn more about our benefits on our website. Safeguarding Notice The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed. Equal Opportunities The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment. Next Steps If you have any questions about this opportunity, please send us an email, or call to arrange a conversation. Before applying, please download the Job Pack for full details on the job responsibilities and person specification. This will be helpful for you when completing your application, and throughout the recruitment process. We encourage you to apply as soon as possible as we may interview and offer to a candidate before the closing date. Please note that we only accept applications submitted before the closing date via our careers website.
Jun 18, 2026
Full time
About Us Harris Academy Bermondsey is a dynamic all girls academy in central London, where ambition, academic excellence, and leadership flourish. We continue to nurture confident, engaged young women. For example, our Year 10s are leading a campaign with the Sweaty Betty Foundation to redesign girls' changing rooms, addressing the fact that 1 in 3 girls stop PE due to poor facilities. At HAB, students become architects of change. We take immense pride in fostering a diverse, inclusive, and supportive environment. Many of our students come from disadvantaged backgrounds, yet all study the EBacc and are encouraged toward university, empowering them to compete on equal footing with their peers. Our highly skilled teachers and dedicated support staff work tirelessly to identify and nurture each student's unique strengths. Together, we ensure every girl not only achieves academic success but also grows into a confident leader, thriving within a safe, happy, and ambitious learning community. Summary Are you looking to support your local academy? We are looking for a Premises Manager to manage the Premises Team responsible for the upkeep, care, maintenance, health and safety and facilities management of Harris Academy Bermondsey, with the direction and leadership of the Estates Manager. Main Areas of Responsibility Your responsibilities will include: All people management aspects of the premises team, including recruitment, performance management and training, and scheduling, prioritising and supervising their work Supervising all work completed by outside agencies on the premises and grounds Building and refurbishing areas of the academy as required, and maintaining, decorating and repairing the premises within the team's capabilities, including contributing personally to these activities Ensuring academy vehicles are maintained, serviced and cleaned Providing technical and craft support to teaching staff within the capability of the team Inspecting internal and external fabric of the buildings, initiating reparation of defects and prioritising necessary repairs Liaising with relevant staff on all matters of security during the academy day and out of hours Overseeing deliveries to the site as appropriate Overseeing the production and delivery of a planned programme of maintenance and repair of buildings Ensuring that all facilities for teaching and learning are as high quality as possible Managing community use and bookings of the premises, ensuring that a caretaking and facilities management service is provided to customers Ensuring that sites and building comply with highest levels of security with regard to safeguarding at all times Ensuring site and buildings related health and safety systems and processes are of high quality and reporting on these to relevant staff Inspecting the condition and quality of premises, taking action to address any issues Managing the security and opening/closing of the building, including security systems Qualifications & Experience We would like to hear from you if you have: Relevant degree or equivalent qualifications/experience Knowledge of Health and Safety legislation and requirements Training in relevant Health and Safety requirements Sound training in one or more of plumbing, general and ground maintenance, electrical/building maintenance, heating systems (or sound experience of same) Knowledge of the operation of heating, ventilating systems and common causes of malfunctions. Knowledge of maintenance and security systems and procedures Knowledge of procurement procedures for service level agreements Knowledge of supervisory skills Understanding of appropriate cleaning methods and standards Demonstrable experience of working in an inner city school or educational establishment with children and young people Considerable general maintenance experience Considerable experience in dealing with external contractors Successful experience of managing a team of premises staff Experience in obtaining best value for money when managing budgets Experience in managing premises budgets Experience of managing large building projects Experience of successfully managing a variety of events Experience in managing service level agreements ensuring good value for money The ability for some heavy lifting, with physical fitness appropriate to tasks required The ability to deal with emergencies occurring outside normal working hours Professional Development & Benefits Our people are at the heart of our success. We have developed a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level. In addition to the opportunities for career development and progression, we also offer a competitive rewards and benefits package which includes our Harris Allowance for teachers on MPS/UPS, a Performance and Loyalty Bonus, Pension Scheme with generous employer contributions, a Wellbeing Cash Plan and many other benefits. Learn more about our benefits on our website. Safeguarding Notice The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed. Equal Opportunities The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment. Next Steps If you have any questions about this opportunity, please send us an email, or call to arrange a conversation. Before applying, please download the Job Pack for full details on the job responsibilities and person specification. This will be helpful for you when completing your application, and throughout the recruitment process. We encourage you to apply as soon as possible as we may interview and offer to a candidate before the closing date. Please note that we only accept applications submitted before the closing date via our careers website.
Who we are At Via, our mission is to provide the best health and wellbeing support to as many people as possible, helping them to change their lives for the better. Last year, we supported over 11,000 people across the UK affected by alcohol and drug use. Everything we do is driven by our values: Care. Care for people is at the heart of everything we do. Be human. We are accessible, genuine and humble. Always learning. Do the right thing. We're open, honest and inclusive. We get things done. We want to recruit the very best talent. We believe in nurturing a positive workplace culture where our colleagues feel valued, recognised, empowered, and supported. What we're looking for Employment can be a powerful part of someone's recovery journey. As an IPS Employment Specialist, you'll be a key part of that transformation-helping people rediscover purpose, confidence, and independence through work. Every day is different, but your impact will be consistent. You'll: Provide one-to-one, tailored employment support to people in recovery. Work closely with clinical teams, support workers, and community partners to ensure a joined-up approach. Build relationships with local employers to create inclusive job opportunities. You don't need to be an expert in recovery, we'll provide full training. What matters most is that you: Are compassionate, proactive, and a great communicator. Believe in people's potential to grow and succeed with paid work. Want to make a real difference in your community. The Service We're proud to deliver IPS (Individual Placement and Support) a proven, evidence-based model that helps people with mental health and/or substance use challenges achieve their employment goals. But don't just take our word for it. Here's what some of our clients have said: "I had been drifting and my confidence had sunk IPS helped change my life." "I got the help I was looking for I found work after 17 years of being unemployed." If you want to learn more about what a career is like working in IPS, see this link - Why work in IPS? - IPS Grow. You will work across Islington borough. All reasonable travel expenses will be reimbursed. There will be a hybrid approach to working. Deadline: 16/07/2026 at midnight. Salary: £32,612.00 - £37,002.00 per annum, including London Weighting where applicable. Vacancy type: Permanent. Working hours: 37.5 Our IPS Team Leader, is happy to talk through this role, what a typical day might look like, development opportunities, and Via's national network. You can reach Cleo Brown at To apply, please visit our website via the button below.
Jun 18, 2026
Full time
Who we are At Via, our mission is to provide the best health and wellbeing support to as many people as possible, helping them to change their lives for the better. Last year, we supported over 11,000 people across the UK affected by alcohol and drug use. Everything we do is driven by our values: Care. Care for people is at the heart of everything we do. Be human. We are accessible, genuine and humble. Always learning. Do the right thing. We're open, honest and inclusive. We get things done. We want to recruit the very best talent. We believe in nurturing a positive workplace culture where our colleagues feel valued, recognised, empowered, and supported. What we're looking for Employment can be a powerful part of someone's recovery journey. As an IPS Employment Specialist, you'll be a key part of that transformation-helping people rediscover purpose, confidence, and independence through work. Every day is different, but your impact will be consistent. You'll: Provide one-to-one, tailored employment support to people in recovery. Work closely with clinical teams, support workers, and community partners to ensure a joined-up approach. Build relationships with local employers to create inclusive job opportunities. You don't need to be an expert in recovery, we'll provide full training. What matters most is that you: Are compassionate, proactive, and a great communicator. Believe in people's potential to grow and succeed with paid work. Want to make a real difference in your community. The Service We're proud to deliver IPS (Individual Placement and Support) a proven, evidence-based model that helps people with mental health and/or substance use challenges achieve their employment goals. But don't just take our word for it. Here's what some of our clients have said: "I had been drifting and my confidence had sunk IPS helped change my life." "I got the help I was looking for I found work after 17 years of being unemployed." If you want to learn more about what a career is like working in IPS, see this link - Why work in IPS? - IPS Grow. You will work across Islington borough. All reasonable travel expenses will be reimbursed. There will be a hybrid approach to working. Deadline: 16/07/2026 at midnight. Salary: £32,612.00 - £37,002.00 per annum, including London Weighting where applicable. Vacancy type: Permanent. Working hours: 37.5 Our IPS Team Leader, is happy to talk through this role, what a typical day might look like, development opportunities, and Via's national network. You can reach Cleo Brown at To apply, please visit our website via the button below.
