Trainee IT Sales Executive (Apprenticeship) Kick-start a career in IT sales with a fully funded apprenticeship. This entry-level role offers hands-on experience in B2B sales, lead generation, customer engagement and account management within a growing technology-focused environment. If you've also worked in the following roles, we'd also like to hear from you: Customer Service Advisor, Sales Advisor, Junior Account Executive, Telesales Executive, Sales Representative, Retail Assistant, Call Centre Agent Earn while you learn - Career Progression Opportunities SALARY: £15,600 to £18,000 per annum + Benefits LOCATION: Skelmersdale, Lancashire, North West England (must live within a 20 mile radius of WN8) JOB TYPE: Full-Time, 12 Months (Fully Funded) Apprenticeship Contract COURSE: Level 3 IT Sales Apprenticeship JOB OVERVIEW We have a fantastic new job opportunity for a Trainee IT Sales Executive (Apprenticeship) to join a supportive and fast-paced sales team. As a Trainee IT Sales Executive (Apprenticeship) you will learn how to manage customer accounts, support sales campaigns and build strong relationships with schools and education clients. The Trainee IT Sales Executive (Apprenticeship) will complete a Level 3 apprenticeship, gaining practical experience in telesales, CRM systems, lead generation and business development, with clear progression into a long-term sales career. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the Trainee IT Sales Executive (Apprenticeship) include: Account Support: Managing assigned customer accounts and supporting renewals Customer Communication: Contacting schools and trusts to maintain relationships and identify needs Outbound Calling: Making proactive calls to support sales and marketing campaigns Lead Generation: Identifying new business opportunities and passing qualified leads to senior sales staff Sales Administration: Preparing quotes and updating CRM systems with accurate data Relationship Building: Developing positive working relationships with customers and colleagues Team Collaboration: Supporting Internal Sales and Field Account Managers Learning & Development: Actively engaging in training and apprenticeship learning activities CANDIDATE REQUIREMENTS ESSENTIAL: Communication Skills: Clear and confident verbal and written communication Positive Attitude: Enthusiastic, proactive and willing to learn Interest In Technology: Passion for IT, technology or digital solutions Team Player: Ability to work collaboratively within a sales team Commitment to Learning: Willingness to complete a Level 3 apprenticeship programme DESIRABLE: Customer-Facing Experience: Previous experience in retail, hospitality, call centre or customer service roles Sales Exposure: Some experience in telesales, sales support or lead generation IT Awareness: Basic understanding of IT services such as cloud or cybersecurity BENEFITS Fully funded Level 3 IT Sales Apprenticeship (12 months) Structured training, mentoring and development Career progression opportunities 23 days holiday plus 8 bank holidays and birthday off Free office refreshments Cycle to work scheme Free on-site parking Shopping discount portal Employee Assistance Programme with counselling Paid volunteer time Social gatherings HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-C14619 Full-Time, Apprenticeship Contract Jobs, Careers and Vacancies. Find a new job and work in Skelmersdale, Lancashire, North West England. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online AWD-IN-SPJ
May 08, 2026
Full time
Trainee IT Sales Executive (Apprenticeship) Kick-start a career in IT sales with a fully funded apprenticeship. This entry-level role offers hands-on experience in B2B sales, lead generation, customer engagement and account management within a growing technology-focused environment. If you've also worked in the following roles, we'd also like to hear from you: Customer Service Advisor, Sales Advisor, Junior Account Executive, Telesales Executive, Sales Representative, Retail Assistant, Call Centre Agent Earn while you learn - Career Progression Opportunities SALARY: £15,600 to £18,000 per annum + Benefits LOCATION: Skelmersdale, Lancashire, North West England (must live within a 20 mile radius of WN8) JOB TYPE: Full-Time, 12 Months (Fully Funded) Apprenticeship Contract COURSE: Level 3 IT Sales Apprenticeship JOB OVERVIEW We have a fantastic new job opportunity for a Trainee IT Sales Executive (Apprenticeship) to join a supportive and fast-paced sales team. As a Trainee IT Sales Executive (Apprenticeship) you will learn how to manage customer accounts, support sales campaigns and build strong relationships with schools and education clients. The Trainee IT Sales Executive (Apprenticeship) will complete a Level 3 apprenticeship, gaining practical experience in telesales, CRM systems, lead generation and business development, with clear progression into a long-term sales career. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the Trainee IT Sales Executive (Apprenticeship) include: Account Support: Managing assigned customer accounts and supporting renewals Customer Communication: Contacting schools and trusts to maintain relationships and identify needs Outbound Calling: Making proactive calls to support sales and marketing campaigns Lead Generation: Identifying new business opportunities and passing qualified leads to senior sales staff Sales Administration: Preparing quotes and updating CRM systems with accurate data Relationship Building: Developing positive working relationships with customers and colleagues Team Collaboration: Supporting Internal Sales and Field Account Managers Learning & Development: Actively engaging in training and apprenticeship learning activities CANDIDATE REQUIREMENTS ESSENTIAL: Communication Skills: Clear and confident verbal and written communication Positive Attitude: Enthusiastic, proactive and willing to learn Interest In Technology: Passion for IT, technology or digital solutions Team Player: Ability to work collaboratively within a sales team Commitment to Learning: Willingness to complete a Level 3 apprenticeship programme DESIRABLE: Customer-Facing Experience: Previous experience in retail, hospitality, call centre or customer service roles Sales Exposure: Some experience in telesales, sales support or lead generation IT Awareness: Basic understanding of IT services such as cloud or cybersecurity BENEFITS Fully funded Level 3 IT Sales Apprenticeship (12 months) Structured training, mentoring and development Career progression opportunities 23 days holiday plus 8 bank holidays and birthday off Free office refreshments Cycle to work scheme Free on-site parking Shopping discount portal Employee Assistance Programme with counselling Paid volunteer time Social gatherings HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-C14619 Full-Time, Apprenticeship Contract Jobs, Careers and Vacancies. Find a new job and work in Skelmersdale, Lancashire, North West England. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online AWD-IN-SPJ
Overview The Head of Data Science & AI spearheads Janus Henderson's data driven initiatives, leading the development and execution of a strategy that harnesses data and artificial intelligence across the organization. The role oversees advanced analytics, AI model development, and AI/ML governance, ensuring that AI is applied ethically and effectively to enhance investment research, client experience, and operations while maintaining the firm's standards of accuracy, transparency, and trust. Key Responsibilities AI Strategy: Define and lead a comprehensive AI strategy aligned with business objectives, continuously refining it based on emerging technologies and evolving needs. Model Development & AI Innovation: Lead a team of data scientists and AI engineers to develop predictive models and AI solutions, guiding the model lifecycle from proof of concept to production and ensuring ongoing value and maintenance. AI Governance & Ethics: Establish and enforce an AI governance framework, including model validation, transparency, fairness, and compliance with emerging AI regulations. Enablement & Collaboration: Act as a bridge between the Data Science team and other business units, fostering integration of AI solutions into processes and working closely with technology leaders. Emerging Technology & Thought Leadership: Monitor industry trends, evaluate new AI techniques, pilot innovations, and advocate for investments that deliver competitive advantage and risk reduction. Required Qualifications Education: Master's or Ph.D. in Computer Science, Data Science, Statistics, Engineering, or a related quantitative field. Experience: 10+ years in data science, analytics, or related technology roles, with a minimum of 5 years in leadership or managerial capacity. Experience in financial services, asset management, or capital markets is highly desirable. Technical Proficiency: Deep expertise in machine learning techniques, statistical modeling, and large dataset analytics; proven track record of model development and deployment. Industry Knowledge: Solid understanding of asset management products, portfolio management, performance analytics, and client servicing; awareness of how AI is applied in investment management. Leadership & Communication: Demonstrated ability to lead multidisciplinary teams, manage complex projects, and convey analytical insights to senior executives. Preferred Experience Direct experience in an asset management analytics or quantitative research team. Established AI/ML governance processes, including model review committees and monitoring frameworks. Familiarity with advanced analytics ecosystems in finance (e.g., quantitative libraries, time series databases, visualization tools). Published research, patents, or conference presentations in AI or data science related to finance. Technical Skills Programming: Python (pandas, scikit learn, TensorFlow/PyTorch), R, SQL, notebooks, Git. Machine Learning: regression, classification, clustering, tree based models, neural networks; MLOps, model deployment, automated testing. Data Platforms: relational databases, NoSQL, time series, big data frameworks, cloud data services (AWS, Azure, GCP). Analytics & BI: Tableau, Power BI, Python/R visualization, statistical analysis tools. AI Ethics & Security: bias detection, explainability (LIME, SHAP), data anonymization, encryption. Soft Skills & Leadership Competencies Strategic Vision & Innovation Ethical Leadership & Responsible AI advocacy Storytelling & Communication for non technical audiences Collaboration & Influence across organizational boundaries Mentorship & Talent Development Problem Solving & Resilience Benefits and Working Conditions Hybrid working environment with reasonable accommodations Generous holiday policy Paid volunteer time Professional development support (courses, tuition reimbursement) Inclusive diversity, equity, and inclusion initiatives Family leave benefits Well being initiatives (Headspace, ClassPass) Employee events and wellness perks (complimentary beverages, happy hours) Janus Henderson is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. All applications are subject to background checks. Applicants must comply with the firm's Investment Advisory Code of Ethics and any relevant regulatory obligations.
May 08, 2026
Full time
Overview The Head of Data Science & AI spearheads Janus Henderson's data driven initiatives, leading the development and execution of a strategy that harnesses data and artificial intelligence across the organization. The role oversees advanced analytics, AI model development, and AI/ML governance, ensuring that AI is applied ethically and effectively to enhance investment research, client experience, and operations while maintaining the firm's standards of accuracy, transparency, and trust. Key Responsibilities AI Strategy: Define and lead a comprehensive AI strategy aligned with business objectives, continuously refining it based on emerging technologies and evolving needs. Model Development & AI Innovation: Lead a team of data scientists and AI engineers to develop predictive models and AI solutions, guiding the model lifecycle from proof of concept to production and ensuring ongoing value and maintenance. AI Governance & Ethics: Establish and enforce an AI governance framework, including model validation, transparency, fairness, and compliance with emerging AI regulations. Enablement & Collaboration: Act as a bridge between the Data Science team and other business units, fostering integration of AI solutions into processes and working closely with technology leaders. Emerging Technology & Thought Leadership: Monitor industry trends, evaluate new AI techniques, pilot innovations, and advocate for investments that deliver competitive advantage and risk reduction. Required Qualifications Education: Master's or Ph.D. in Computer Science, Data Science, Statistics, Engineering, or a related quantitative field. Experience: 10+ years in data science, analytics, or related technology roles, with a minimum of 5 years in leadership or managerial capacity. Experience in financial services, asset management, or capital markets is highly desirable. Technical Proficiency: Deep expertise in machine learning techniques, statistical modeling, and large dataset analytics; proven track record of model development and deployment. Industry Knowledge: Solid understanding of asset management products, portfolio management, performance analytics, and client servicing; awareness of how AI is applied in investment management. Leadership & Communication: Demonstrated ability to lead multidisciplinary teams, manage complex projects, and convey analytical insights to senior executives. Preferred Experience Direct experience in an asset management analytics or quantitative research team. Established AI/ML governance processes, including model review committees and monitoring frameworks. Familiarity with advanced analytics ecosystems in finance (e.g., quantitative libraries, time series databases, visualization tools). Published research, patents, or conference presentations in AI or data science related to finance. Technical Skills Programming: Python (pandas, scikit learn, TensorFlow/PyTorch), R, SQL, notebooks, Git. Machine Learning: regression, classification, clustering, tree based models, neural networks; MLOps, model deployment, automated testing. Data Platforms: relational databases, NoSQL, time series, big data frameworks, cloud data services (AWS, Azure, GCP). Analytics & BI: Tableau, Power BI, Python/R visualization, statistical analysis tools. AI Ethics & Security: bias detection, explainability (LIME, SHAP), data anonymization, encryption. Soft Skills & Leadership Competencies Strategic Vision & Innovation Ethical Leadership & Responsible AI advocacy Storytelling & Communication for non technical audiences Collaboration & Influence across organizational boundaries Mentorship & Talent Development Problem Solving & Resilience Benefits and Working Conditions Hybrid working environment with reasonable accommodations Generous holiday policy Paid volunteer time Professional development support (courses, tuition reimbursement) Inclusive diversity, equity, and inclusion initiatives Family leave benefits Well being initiatives (Headspace, ClassPass) Employee events and wellness perks (complimentary beverages, happy hours) Janus Henderson is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. All applications are subject to background checks. Applicants must comply with the firm's Investment Advisory Code of Ethics and any relevant regulatory obligations.
ABOUT THE BUSINESS We are a commercially driven, high-growth business that combines a media organisation, a growth programme for ambitious UK founders and CEOs, and - in the near future - a marketplace. We are tracking 5m in revenue this year and have a clear, credible plan to scale to 70m+ over the next three years. The business is owned and fully funded by Sir Richard Harpin - founder of HomeServe, which he built from a kitchen-table idea into a FTSE-listed home services business before its sale to Brookfield in 2024 for 4.1bn. Sir Richard is now deploying his operating experience and personal capital behind a single, ambitious mission: to double the number of large companies in the UK. This business sits at the heart of that mission, equipping the founders and leadership teams who will build them. Because the business is fully funded by Sir Richard there is no requirement to raise external capital, meaning leadership focus stays on commercial execution, operational discipline, and value creation rather than fundraising cycles. Having established early product-market and a growing commercial pipeline, we are building the leadership infrastructure to deliver the next phase of growth at pace. The CFO is a key partner to the CEO and carries a meaningful growth equity package, providing direct alignment with the long-term value being built. ROLE PURPOSE The CFO will serve as the commercial and financial engine of the business. This is a hands-on, high-impact role for a commercially minded finance leader who has navigated the complexities of scale-up growth-from managing day-to-day financial operations through to board-level strategic reporting. You will be as comfortable completing the month-end close and a 12-week cash forecast as you are presenting financial performance and the strategic plan to the Board and shareholder, or rigorously challenging commercial deal margins with the sales team. We are looking for a professional level of delivery from an experienced, hands-on operator who thrives in ambiguity, moves seamlessly between detail and strategy, and applies strong commercial judgement to every financial decision. KEY RESPONSIBILITIES Strategy & Commercial Planning Commercial Focus Daily Financial Operations & Control Financial Reporting & Control Monthly Reporting Against Budget Annual Budget & Monthly Reforecast Cash Flow Management, Treasury & Forecasting Partner to the CEO on People & Organisation Essential Experience Proven, hands-on CFO or senior finance leadership experience within a UK-based scale-up, with a track record of taking a business from early stage through to 50m+ in revenue. Direct experience reporting to and managing the relationship with a sole shareholder, founder-investor, or institutional investor in a growth-stage business environment. Demonstrable M&A experience, including hands-on involvement in deal origination, financial due diligence, valuation, deal structuring and negotiation across either buy-side or sell-side transactions. Track record of building and maintaining 12-week rolling cash forecasts with high accuracy and clear variance discipline. Commercial finance background with demonstrable experience influencing deal structures, partnership margins, and commercial decision-making. Hands-on operator who has personally owned the monthly close process and management accounts, not solely managed a team to deliver them. Experience of Board-level reporting, including presenting to non-executive directors, investors, or an advisory board. Strong Excel and financial modelling skills; experience with cloud-based accounting systems (Xero, NetSuite, or similar). Highly Desirable Experience working across the full startup-to-scale-up journey - ideally having joined a business at an early stage and scaled it through significant growth. Exposure to commercial partnership models, SaaS, professional services, or similarly margin-sensitive business structures. Experience operating within a membership or subscription business model, with a strong commercial grasp of recurring revenue dynamics - MRR/ARR, retention and churn, lifetime value, and the unit economics of acquisition and renewal. Accountant (ACA, ACCA, CIMA) - though we will consider exceptional candidates who are by experience. Experience of post-merger integration, sell-side readiness, or preparation for exit (vendor due diligence, data room build-out, equity story development). ON OFFER A rare opportunity to join the leadership team of a commercially ambitious, high-growth business at a pivotal moment. Direct reporting line to the CEO with a seat at the table for every key strategic decision. A genuine opportunity to shape the financial function from the ground up and build a team around you. Competitive salary commensurate with experience, supported by a meaningful growth equity package providing direct alignment with the long-term value being built. Hybrid working model - minimum 3 days per week in London, with flexibility around personal commitments. A culture that values pace, commercial thinking, and straight-talking collaboration. For further details, contact Howard Green - Business Director - (url removed) Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
May 08, 2026
Full time
ABOUT THE BUSINESS We are a commercially driven, high-growth business that combines a media organisation, a growth programme for ambitious UK founders and CEOs, and - in the near future - a marketplace. We are tracking 5m in revenue this year and have a clear, credible plan to scale to 70m+ over the next three years. The business is owned and fully funded by Sir Richard Harpin - founder of HomeServe, which he built from a kitchen-table idea into a FTSE-listed home services business before its sale to Brookfield in 2024 for 4.1bn. Sir Richard is now deploying his operating experience and personal capital behind a single, ambitious mission: to double the number of large companies in the UK. This business sits at the heart of that mission, equipping the founders and leadership teams who will build them. Because the business is fully funded by Sir Richard there is no requirement to raise external capital, meaning leadership focus stays on commercial execution, operational discipline, and value creation rather than fundraising cycles. Having established early product-market and a growing commercial pipeline, we are building the leadership infrastructure to deliver the next phase of growth at pace. The CFO is a key partner to the CEO and carries a meaningful growth equity package, providing direct alignment with the long-term value being built. ROLE PURPOSE The CFO will serve as the commercial and financial engine of the business. This is a hands-on, high-impact role for a commercially minded finance leader who has navigated the complexities of scale-up growth-from managing day-to-day financial operations through to board-level strategic reporting. You will be as comfortable completing the month-end close and a 12-week cash forecast as you are presenting financial performance and the strategic plan to the Board and shareholder, or rigorously challenging commercial deal margins with the sales team. We are looking for a professional level of delivery from an experienced, hands-on operator who thrives in ambiguity, moves seamlessly between detail and strategy, and applies strong commercial judgement to every financial decision. KEY RESPONSIBILITIES Strategy & Commercial Planning Commercial Focus Daily Financial Operations & Control Financial Reporting & Control Monthly Reporting Against Budget Annual Budget & Monthly Reforecast Cash Flow Management, Treasury & Forecasting Partner to the CEO on People & Organisation Essential Experience Proven, hands-on CFO or senior finance leadership experience within a UK-based scale-up, with a track record of taking a business from early stage through to 50m+ in revenue. Direct experience reporting to and managing the relationship with a sole shareholder, founder-investor, or institutional investor in a growth-stage business environment. Demonstrable M&A experience, including hands-on involvement in deal origination, financial due diligence, valuation, deal structuring and negotiation across either buy-side or sell-side transactions. Track record of building and maintaining 12-week rolling cash forecasts with high accuracy and clear variance discipline. Commercial finance background with demonstrable experience influencing deal structures, partnership margins, and commercial decision-making. Hands-on operator who has personally owned the monthly close process and management accounts, not solely managed a team to deliver them. Experience of Board-level reporting, including presenting to non-executive directors, investors, or an advisory board. Strong Excel and financial modelling skills; experience with cloud-based accounting systems (Xero, NetSuite, or similar). Highly Desirable Experience working across the full startup-to-scale-up journey - ideally having joined a business at an early stage and scaled it through significant growth. Exposure to commercial partnership models, SaaS, professional services, or similarly margin-sensitive business structures. Experience operating within a membership or subscription business model, with a strong commercial grasp of recurring revenue dynamics - MRR/ARR, retention and churn, lifetime value, and the unit economics of acquisition and renewal. Accountant (ACA, ACCA, CIMA) - though we will consider exceptional candidates who are by experience. Experience of post-merger integration, sell-side readiness, or preparation for exit (vendor due diligence, data room build-out, equity story development). ON OFFER A rare opportunity to join the leadership team of a commercially ambitious, high-growth business at a pivotal moment. Direct reporting line to the CEO with a seat at the table for every key strategic decision. A genuine opportunity to shape the financial function from the ground up and build a team around you. Competitive salary commensurate with experience, supported by a meaningful growth equity package providing direct alignment with the long-term value being built. Hybrid working model - minimum 3 days per week in London, with flexibility around personal commitments. A culture that values pace, commercial thinking, and straight-talking collaboration. For further details, contact Howard Green - Business Director - (url removed) Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
What is Sylvera anyway? Sylvera helps organisations make confident decisions in carbon and commodity markets. We independently assess the quality of carbon projects, track market pricing and supply signals, and provide geospatial and carbon intensity data - giving our clients the clarity they need to invest in real climate action. We're a team of 130+ scientists, engineers, and market experts based across London, New York, São Paulo, Singapore, and Tokyo. Our work spans market intelligence, geospatial analytics, multi-scale lidar research, and policy analysis. We partner with governments and policymakers to raise the bar for transparency and rigour across carbon markets. Backed by over $96 million from investors including Fidelity, Balderton Capital, Index Ventures, and Insight Partners, we're trusted by Fortune 500 companies, major financial institutions, and governments worldwide. If you care about climate, enjoy solving hard problems, and want to work with people who take the mission seriously - we'd love to hear from you. What will I be doing? We're looking for a mission driven Customer Success Manager to help own and grow our book of business for the EMEA region. We operate in an extremely dynamic environment that requires mental agility and a genuine eagerness to build and manage key commercial relationships. This is an individual contributor position responsible for customer retention and commercial outcomes, with real scope to grow as the business scales. Specific responsibilities will include: Working hand in hand with other members of the commercial team to build trusted, long term ties with key accounts from day 1. Supporting and owning relationships with assigned accounts, playing an integral role in client engagement across the full customer lifecycle, from onboarding through to renewal conversations. Acting as a product ambassador, driving adoption and regular usage of Sylvera's evolving products and services across your account base. Advising customers on our product suite and identifying opportunities to expand our footprint by promoting new products and services. Tracking and delivering value to customers, working towards healthy renewals and strong commercial outcomes. We're looking for someone who: Has 3-7 years of experience in a commercial, advisory, or client facing role - this could be in Customer Success, Account Management, or Consulting/Advisory Has experience working in EMEA markets, with exposure to enterprise or institutional clients Has deep knowledge of or a strong passion for carbon markets - domain expertise is a significant advantage Cares deeply about the climate and ecosystems of the earth Is fully fluent in English; additional European language skills are a plus Is a self starter who enjoys learning and thrives in constantly evolving environments; early stage startup experience is a bonus but not required Is comfortable engaging with senior stakeholders and building credibility quickly Is open to occasional business travel in the region We'd like someone highly ambitious, motivated and eager to propel their career forward. We prioritise grit, positivity, and the willingness to get stuck in, and encourage you to apply even if your experience doesn't exactly match this job description. Please note that we cannot sponsor a visa. Benefits Equity in a rapidly growing startup Unlimited annual leave - and encouragement to actually use it! 4 weeks/year work from anywhere Enhanced parental leave Up to 20 days paid sick leave Office bar tab once a month Weekly drinks in the office Catered lunch once a month in office Monthly Deliveroo allowance once a month Location London. We work flexibly but encourage people to come to the office regularly, especially for 1 2 1, retros and divisional meetings. Our Values Own it: We make new mistakes. We build on the momentum of our wins and reflect on and learn from our failures. Stay curious: We take a growth mindset to our work, our customers, our market and the opportunities ahead of us. Do what's right - even when it's hard: We keep our focus on the long term, even if that means short term challenges. Collaborate and challenge with empathy: Our teams deliver through active collaboration. We invest in each others' success and make the company stronger in the long run. Empower Customers: Make extraordinary efforts to exceed our customer expectations. If we're serving our customers to the fullest, we can help direct more investment into real climate impact. What if you're a partial fit? We prioritise grit, positivity, and the willingness to get stuck in, and encourage you to apply even if your experience doesn't exactly match this job description. Equal employment opportunity Sylvera is an equal opportunity employer: we value diversity. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. AI note takers We sometimes use AI note takers to help us transcribe interview notes, so we can be more present in your interview. If you'd like to opt out of us using automatic transcribers, please note this in the free text field in your application, otherwise we'll take your application as confirmation that you're happy for us to use note takers (whether added to video calls or in the background).
May 08, 2026
Full time
What is Sylvera anyway? Sylvera helps organisations make confident decisions in carbon and commodity markets. We independently assess the quality of carbon projects, track market pricing and supply signals, and provide geospatial and carbon intensity data - giving our clients the clarity they need to invest in real climate action. We're a team of 130+ scientists, engineers, and market experts based across London, New York, São Paulo, Singapore, and Tokyo. Our work spans market intelligence, geospatial analytics, multi-scale lidar research, and policy analysis. We partner with governments and policymakers to raise the bar for transparency and rigour across carbon markets. Backed by over $96 million from investors including Fidelity, Balderton Capital, Index Ventures, and Insight Partners, we're trusted by Fortune 500 companies, major financial institutions, and governments worldwide. If you care about climate, enjoy solving hard problems, and want to work with people who take the mission seriously - we'd love to hear from you. What will I be doing? We're looking for a mission driven Customer Success Manager to help own and grow our book of business for the EMEA region. We operate in an extremely dynamic environment that requires mental agility and a genuine eagerness to build and manage key commercial relationships. This is an individual contributor position responsible for customer retention and commercial outcomes, with real scope to grow as the business scales. Specific responsibilities will include: Working hand in hand with other members of the commercial team to build trusted, long term ties with key accounts from day 1. Supporting and owning relationships with assigned accounts, playing an integral role in client engagement across the full customer lifecycle, from onboarding through to renewal conversations. Acting as a product ambassador, driving adoption and regular usage of Sylvera's evolving products and services across your account base. Advising customers on our product suite and identifying opportunities to expand our footprint by promoting new products and services. Tracking and delivering value to customers, working towards healthy renewals and strong commercial outcomes. We're looking for someone who: Has 3-7 years of experience in a commercial, advisory, or client facing role - this could be in Customer Success, Account Management, or Consulting/Advisory Has experience working in EMEA markets, with exposure to enterprise or institutional clients Has deep knowledge of or a strong passion for carbon markets - domain expertise is a significant advantage Cares deeply about the climate and ecosystems of the earth Is fully fluent in English; additional European language skills are a plus Is a self starter who enjoys learning and thrives in constantly evolving environments; early stage startup experience is a bonus but not required Is comfortable engaging with senior stakeholders and building credibility quickly Is open to occasional business travel in the region We'd like someone highly ambitious, motivated and eager to propel their career forward. We prioritise grit, positivity, and the willingness to get stuck in, and encourage you to apply even if your experience doesn't exactly match this job description. Please note that we cannot sponsor a visa. Benefits Equity in a rapidly growing startup Unlimited annual leave - and encouragement to actually use it! 4 weeks/year work from anywhere Enhanced parental leave Up to 20 days paid sick leave Office bar tab once a month Weekly drinks in the office Catered lunch once a month in office Monthly Deliveroo allowance once a month Location London. We work flexibly but encourage people to come to the office regularly, especially for 1 2 1, retros and divisional meetings. Our Values Own it: We make new mistakes. We build on the momentum of our wins and reflect on and learn from our failures. Stay curious: We take a growth mindset to our work, our customers, our market and the opportunities ahead of us. Do what's right - even when it's hard: We keep our focus on the long term, even if that means short term challenges. Collaborate and challenge with empathy: Our teams deliver through active collaboration. We invest in each others' success and make the company stronger in the long run. Empower Customers: Make extraordinary efforts to exceed our customer expectations. If we're serving our customers to the fullest, we can help direct more investment into real climate impact. What if you're a partial fit? We prioritise grit, positivity, and the willingness to get stuck in, and encourage you to apply even if your experience doesn't exactly match this job description. Equal employment opportunity Sylvera is an equal opportunity employer: we value diversity. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. AI note takers We sometimes use AI note takers to help us transcribe interview notes, so we can be more present in your interview. If you'd like to opt out of us using automatic transcribers, please note this in the free text field in your application, otherwise we'll take your application as confirmation that you're happy for us to use note takers (whether added to video calls or in the background).
Nottinghill Genesis Housing Association are looking for a Home Ownership Advisor for 3 months initially, could be extended, 2 days in the office, Tuesday and Thursday and 3 days from home. 9am to 5pm - 35 hours a week Must have knowledge of shared ownership, lease extensions, right to buy, affordable housing and understanding ground rent - ideally loft conversions Pay rate is 26.81 PAYE or 35.46 Umbrella Feel free to contract Ashley Diamond on (phone number removed) for more information or forward your updated CV to (url removed) Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.
May 08, 2026
Contractor
Nottinghill Genesis Housing Association are looking for a Home Ownership Advisor for 3 months initially, could be extended, 2 days in the office, Tuesday and Thursday and 3 days from home. 9am to 5pm - 35 hours a week Must have knowledge of shared ownership, lease extensions, right to buy, affordable housing and understanding ground rent - ideally loft conversions Pay rate is 26.81 PAYE or 35.46 Umbrella Feel free to contract Ashley Diamond on (phone number removed) for more information or forward your updated CV to (url removed) Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.
Independent Domestic Violence Advisor Location: Plymouth Salary: £25,954 per annum rising to £26,364 per annum after successful probation Vacancy Type: Permanent, Full Time The Role The Independent Domestic Violence Advocate (IDVA) role will deliver a proactive, person-centred and trauma-informed support service to adults experiencing high-risk domestic abuse in all its forms. The role focuses on keeping victims and their families safe through support intervention, comprehensive safety planning, and coordinated multi-agency responses. The post holder will provide a premium service to those assessed as being at the highest risk, working assertively and flexibly to engage clients, including completing face-to-face outreach in community settings and their homes where required. Clients may present with complex and multiple needs, including substance misuse, mental and physical health issues, learning needs, criminal justice involvement, and other vulnerabilities. The IDVA will work proactively within multi-agency forums, including MARAC, to assess risk, share information, and develop robust safety and support plans. Strong advocacy and partnership-working skills are essential to ensure victims are supported to access statutory and voluntary services appropriate to their risks and needs. The role requires a highly motivated and adaptable individual who can work unsupervised on a day-to-day basis, effectively prioritising and managing a complex caseload while maintaining a strong focus on victim safety, empowerment, and recovery. Key responsibilities: To provide a pro-active service to those experiencing high risk domestic abuse to keep them and their families safe, including access to support for the abusive person. To complete person-centred individualised risk assessments and support plans to reduce risk and identify individual needs. To deliver appropriate support in keeping with the results. To provide advocacy, emotional, practical support and information to victims to address identified risks and needs including safety planning, housing and security, online safety, separation and post separation, children, health and wellbeing, legal, financial and any other additional support needs identified. To deliver support in the community, essential face to face support in the environment which best suits the client. To manage, support and prioritise daily referrals received, ensuring timescales are met in respect of first contact. To participate in the MARAC framework including: Referring High risk victims to MARAC Attending and participating in MARAC meetings Following up on actions agreed in MARAC Receiving referrals direct from MARAC To ensure, through liaison with both the client and partner agencies, that clients receive the support they require and to which they are entitled. To understand and actively use the legal framework relating to the safeguarding and protection of vulnerable adults and children through local safeguarding procedures Please note: for a full list of job responsibilities and the complete job description, please see the link below. Essential requirements: Literacy skills and experience working with databases Hold a SafeLives IDVA training certificate, or a relevant degree, or demonstrable equivalent experience, or vocational qualification Supporting victims of domestic abuse, or working with vulnerable people Have a good understanding of the impact of domestic abuse on victims and their children. Understand safeguarding issues (children and vulnerable adults) and the legal responsibilities surrounding these issues. Understanding the principles of risk assessment, safety planning and risk management for victims of domestic abuse and their children Have excellent communication, negotiation and advisory skills, both written and verbal when interacting with a range of agencies and individuals Handling confidential and sensitive information appropriately Understand and be committed to equal opportunities and diversity issues in policy and practice Additional Information: The successful applicant will be subject to a Disclosure & Barring check, and a social media check conducted by a third party organisation as part of our Safer Recruitment process. Any future offer of employment is contingent on the satisfactory completion of these checks, as well as the receipt of two satisfactory employment references, with one being from your current or most recent employer. Please note that in some roles staff may be required to work from a home/office base in accordance with our Hybrid Working policy. To Apply If you feel you are a suitable candidate and would like to work for First Light, please click apply to be redirected to our website to complete your application.
May 08, 2026
Full time
Independent Domestic Violence Advisor Location: Plymouth Salary: £25,954 per annum rising to £26,364 per annum after successful probation Vacancy Type: Permanent, Full Time The Role The Independent Domestic Violence Advocate (IDVA) role will deliver a proactive, person-centred and trauma-informed support service to adults experiencing high-risk domestic abuse in all its forms. The role focuses on keeping victims and their families safe through support intervention, comprehensive safety planning, and coordinated multi-agency responses. The post holder will provide a premium service to those assessed as being at the highest risk, working assertively and flexibly to engage clients, including completing face-to-face outreach in community settings and their homes where required. Clients may present with complex and multiple needs, including substance misuse, mental and physical health issues, learning needs, criminal justice involvement, and other vulnerabilities. The IDVA will work proactively within multi-agency forums, including MARAC, to assess risk, share information, and develop robust safety and support plans. Strong advocacy and partnership-working skills are essential to ensure victims are supported to access statutory and voluntary services appropriate to their risks and needs. The role requires a highly motivated and adaptable individual who can work unsupervised on a day-to-day basis, effectively prioritising and managing a complex caseload while maintaining a strong focus on victim safety, empowerment, and recovery. Key responsibilities: To provide a pro-active service to those experiencing high risk domestic abuse to keep them and their families safe, including access to support for the abusive person. To complete person-centred individualised risk assessments and support plans to reduce risk and identify individual needs. To deliver appropriate support in keeping with the results. To provide advocacy, emotional, practical support and information to victims to address identified risks and needs including safety planning, housing and security, online safety, separation and post separation, children, health and wellbeing, legal, financial and any other additional support needs identified. To deliver support in the community, essential face to face support in the environment which best suits the client. To manage, support and prioritise daily referrals received, ensuring timescales are met in respect of first contact. To participate in the MARAC framework including: Referring High risk victims to MARAC Attending and participating in MARAC meetings Following up on actions agreed in MARAC Receiving referrals direct from MARAC To ensure, through liaison with both the client and partner agencies, that clients receive the support they require and to which they are entitled. To understand and actively use the legal framework relating to the safeguarding and protection of vulnerable adults and children through local safeguarding procedures Please note: for a full list of job responsibilities and the complete job description, please see the link below. Essential requirements: Literacy skills and experience working with databases Hold a SafeLives IDVA training certificate, or a relevant degree, or demonstrable equivalent experience, or vocational qualification Supporting victims of domestic abuse, or working with vulnerable people Have a good understanding of the impact of domestic abuse on victims and their children. Understand safeguarding issues (children and vulnerable adults) and the legal responsibilities surrounding these issues. Understanding the principles of risk assessment, safety planning and risk management for victims of domestic abuse and their children Have excellent communication, negotiation and advisory skills, both written and verbal when interacting with a range of agencies and individuals Handling confidential and sensitive information appropriately Understand and be committed to equal opportunities and diversity issues in policy and practice Additional Information: The successful applicant will be subject to a Disclosure & Barring check, and a social media check conducted by a third party organisation as part of our Safer Recruitment process. Any future offer of employment is contingent on the satisfactory completion of these checks, as well as the receipt of two satisfactory employment references, with one being from your current or most recent employer. Please note that in some roles staff may be required to work from a home/office base in accordance with our Hybrid Working policy. To Apply If you feel you are a suitable candidate and would like to work for First Light, please click apply to be redirected to our website to complete your application.
Tax Advisor 100% Remote Our client is a leading provider of tax advisory services, delivering top-tier professional advice to help businesses improve their performance. With a strong focus on supporting SMEs, they offer a comprehensive suite of services, including tax, VAT, payroll, employment, HR, health & safety, and commercial legal advice. As a trusted partner, they aim to eliminate uncertainty and reduce errors, ensuring businesses thrive. The Opportunity: We are looking for a corporate tax specialist to provide expert advice on tax matters via phone and email, conducting necessary research and offering well-informed insights. With no timesheets to manage and full flexibility to work remotely, this is a unique opportunity for tax professionals seeking a client focussed role without the administrative burdens. Key Responsibilities: Deliver expert guidance to clients on a range of corporate tax issues through phone and email. Gather essential information, perform research, and provide accurate, detailed advice. Reference and apply relevant legislation to resolve client inquiries. Collaborate with internal teams to stay current on evolving legislation and best practices. Qualifications and Skills: ATT or CTA tax qualification desirable. Strong experience gained in practice, industry, or HMRC. An inquisitive, detail-oriented approach with a passion for staying updated on tax legislation. Excellent verbal and written communication skills. Ability to work independently and as part of a remote team. 51190CH INDLON The Portfolio Group are acting on behalf of our client in recruiting for this position.
May 08, 2026
Full time
Tax Advisor 100% Remote Our client is a leading provider of tax advisory services, delivering top-tier professional advice to help businesses improve their performance. With a strong focus on supporting SMEs, they offer a comprehensive suite of services, including tax, VAT, payroll, employment, HR, health & safety, and commercial legal advice. As a trusted partner, they aim to eliminate uncertainty and reduce errors, ensuring businesses thrive. The Opportunity: We are looking for a corporate tax specialist to provide expert advice on tax matters via phone and email, conducting necessary research and offering well-informed insights. With no timesheets to manage and full flexibility to work remotely, this is a unique opportunity for tax professionals seeking a client focussed role without the administrative burdens. Key Responsibilities: Deliver expert guidance to clients on a range of corporate tax issues through phone and email. Gather essential information, perform research, and provide accurate, detailed advice. Reference and apply relevant legislation to resolve client inquiries. Collaborate with internal teams to stay current on evolving legislation and best practices. Qualifications and Skills: ATT or CTA tax qualification desirable. Strong experience gained in practice, industry, or HMRC. An inquisitive, detail-oriented approach with a passion for staying updated on tax legislation. Excellent verbal and written communication skills. Ability to work independently and as part of a remote team. 51190CH INDLON The Portfolio Group are acting on behalf of our client in recruiting for this position.
Working closely with their clients to become their Trusted Advisor our client has a first-class reputation for what they deliver. "Professional, knowledgeable, proactive but above all approachable" is how their clients view them. Due to continued growth, they are now looking for an Accounts Manager to join a team that is dedicated to helping clients achieve their personal and business objectives. THE ROLE: This is a manager role in the accounts department based in Goole, managing a portfolio of clients and working closely with team members to manage the department generally. The work primarily involves the delivery of a wide range of timely, high-quality accounts and tax compliance assignments for clients (including a significant number within the farming industry). The role also requires supervision and mentoring of trainees. Whilst the focus is on compliance, there are also many opportunities to significantly expand the range and breadth of experience through direct engagement with clients, attending and leading meetings, ad-hoc projects and working as part of a team to deliver a proactive service. No two days are the same. THE CANDIDATE: ACA/ACCA qualification or qualified by experience with at least two years at manager level gained in an accounting practice Experience of preparation/review of sole trader, partnership and limited company accounts, tax computations and personal and partnership tax returns. A good working knowledge of preparing farming accounts is desirable Ability to manage portfolio work in progress levels and undertake client billing A good working knowledge of income, corporation and capital gains taxes plus an understanding of VAT and PAYE Ability to identify, discuss and implement tax saving opportunities for clients (support available from senior managers and partners) Ability to multitask, manage deadlines and prioritise work effectively Good attention to detail Experience of supervising and reviewing the work of trainees Excellent 'soft' skills including written, spoken communications, problem solving and people/client relationship management Excellent IT skills - Word, Excel, Sage, QuickBooks, Xero plus internal time recording and billing software Ability to work with people at all levels Ability and willingness to work flexibly at busy times and when required for workflow and trainee support Current driving licence THE CONSULTANCY: Edwards & Pearce acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Edwards & Pearce is an Equal Opportunities Employer.
May 08, 2026
Full time
Working closely with their clients to become their Trusted Advisor our client has a first-class reputation for what they deliver. "Professional, knowledgeable, proactive but above all approachable" is how their clients view them. Due to continued growth, they are now looking for an Accounts Manager to join a team that is dedicated to helping clients achieve their personal and business objectives. THE ROLE: This is a manager role in the accounts department based in Goole, managing a portfolio of clients and working closely with team members to manage the department generally. The work primarily involves the delivery of a wide range of timely, high-quality accounts and tax compliance assignments for clients (including a significant number within the farming industry). The role also requires supervision and mentoring of trainees. Whilst the focus is on compliance, there are also many opportunities to significantly expand the range and breadth of experience through direct engagement with clients, attending and leading meetings, ad-hoc projects and working as part of a team to deliver a proactive service. No two days are the same. THE CANDIDATE: ACA/ACCA qualification or qualified by experience with at least two years at manager level gained in an accounting practice Experience of preparation/review of sole trader, partnership and limited company accounts, tax computations and personal and partnership tax returns. A good working knowledge of preparing farming accounts is desirable Ability to manage portfolio work in progress levels and undertake client billing A good working knowledge of income, corporation and capital gains taxes plus an understanding of VAT and PAYE Ability to identify, discuss and implement tax saving opportunities for clients (support available from senior managers and partners) Ability to multitask, manage deadlines and prioritise work effectively Good attention to detail Experience of supervising and reviewing the work of trainees Excellent 'soft' skills including written, spoken communications, problem solving and people/client relationship management Excellent IT skills - Word, Excel, Sage, QuickBooks, Xero plus internal time recording and billing software Ability to work with people at all levels Ability and willingness to work flexibly at busy times and when required for workflow and trainee support Current driving licence THE CONSULTANCY: Edwards & Pearce acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Edwards & Pearce is an Equal Opportunities Employer.
Quality, Health, Safety and Environment Manager Lewes, East Sussex Circa 75,000 plus profit-related bonus and excellent benefits Are you experienced in leading quality functions within manufacturing environments and looking to make a strategic impact at senior level? Do you want to work for a growing business that values customer engagement, quality assurance, and operational excellence? We are supporting a family-owned UK manufacturing company to recruit a senior QHSE Manager to oversee quality and health & safety standards across the organization. This key role involves providing strategic leadership above the existing quality team, strengthening customer relationships, and driving continuous improvement projects. The role will be predominantly quality-focused (70-80%), with a supporting role in health & safety management supported by external experts. Responsibilities of the Quality, Health, Safety and Environment Manager will include: Lead, develop, and motivate a team of four quality professionals, fostering a collaborative and proactive culture Oversee manufacturing quality systems, ensuring compliance with current standards and preparing for future accreditation such as IATF Engage directly with customers and suppliers on quality matters, including audits and site visits Collaborate with operations to implement continuous improvement initiatives and support strategic quality targets Oversee health & safety activities, integrating in-house knowledge and working alongside external consultants where required The successful Quality, Health, Safety and Environment Manager will have: Significant senior quality leadership experience within a manufacturing environment, preferably electronics Strong understanding of complex manufacturing processes and quality standards, with exposure to IATF or similar frameworks Demonstrable experience engaging with customers and suppliers regarding quality issues People leadership experience with a collaborative, non-authoritarian style Knowledge of health & safety principles, ideally supported by IOSH/NEBOSH certification (or willing to obtain) This is an exciting opportunity to influence quality strategy in a growing, family-run manufacturing business. If you are a strategic thinker with a dedication to quality and continuous improvement, please contact us to discuss your application. This is a fantastic opportunity to join a leader in their field. For further details and to apply please contact Scott Whyte on or (phone number removed). Irwin and Colton are a specialist Health and Safety recruitment company, based in the South East of England we recruit across the UK. We recruit all roles in the health and safety industry from Health and Safety Manager, Health and Safety Director through to Health and Safety Advisor positions. Irwin and Colton Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website (url removed). Irwin and Colton is committed to diversity, equity and inclusion please let us know if we can do anything to make the process more accessible to you.
May 08, 2026
Full time
Quality, Health, Safety and Environment Manager Lewes, East Sussex Circa 75,000 plus profit-related bonus and excellent benefits Are you experienced in leading quality functions within manufacturing environments and looking to make a strategic impact at senior level? Do you want to work for a growing business that values customer engagement, quality assurance, and operational excellence? We are supporting a family-owned UK manufacturing company to recruit a senior QHSE Manager to oversee quality and health & safety standards across the organization. This key role involves providing strategic leadership above the existing quality team, strengthening customer relationships, and driving continuous improvement projects. The role will be predominantly quality-focused (70-80%), with a supporting role in health & safety management supported by external experts. Responsibilities of the Quality, Health, Safety and Environment Manager will include: Lead, develop, and motivate a team of four quality professionals, fostering a collaborative and proactive culture Oversee manufacturing quality systems, ensuring compliance with current standards and preparing for future accreditation such as IATF Engage directly with customers and suppliers on quality matters, including audits and site visits Collaborate with operations to implement continuous improvement initiatives and support strategic quality targets Oversee health & safety activities, integrating in-house knowledge and working alongside external consultants where required The successful Quality, Health, Safety and Environment Manager will have: Significant senior quality leadership experience within a manufacturing environment, preferably electronics Strong understanding of complex manufacturing processes and quality standards, with exposure to IATF or similar frameworks Demonstrable experience engaging with customers and suppliers regarding quality issues People leadership experience with a collaborative, non-authoritarian style Knowledge of health & safety principles, ideally supported by IOSH/NEBOSH certification (or willing to obtain) This is an exciting opportunity to influence quality strategy in a growing, family-run manufacturing business. If you are a strategic thinker with a dedication to quality and continuous improvement, please contact us to discuss your application. This is a fantastic opportunity to join a leader in their field. For further details and to apply please contact Scott Whyte on or (phone number removed). Irwin and Colton are a specialist Health and Safety recruitment company, based in the South East of England we recruit across the UK. We recruit all roles in the health and safety industry from Health and Safety Manager, Health and Safety Director through to Health and Safety Advisor positions. Irwin and Colton Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website (url removed). Irwin and Colton is committed to diversity, equity and inclusion please let us know if we can do anything to make the process more accessible to you.
HR Manager £38,000 - £45,000 Wolverhampton Company Profile A standalone HR role has become available within a well-established organisation operating in the not-for-profit / charity sector, suited to an experienced HR professional. This is a hands-on generalist role where you will take full ownership of the HR function. You will play a key role in delivering operational HR support, driving consistency across people processes, and supporting a positive and inclusive workplace culture. This position sits within a collaborative leadership team and offers the opportunity to make a genuine impact across the organisation, particularly in areas such as employee relations, culture, and organisational development. What s on Offer? Hybrid working (2 3 days onsite) Flexible working policy (37.5 hours per week) Opportunity to take ownership of the HR function What will you do as an HR Manager? First point of contact for HR queries, ER matters (disciplinary, grievance, absence, performance) Manage the full employee lifecycle from recruitment to offboarding Develop and maintain HR policies in line with legislation and best practice Coach and support managers on effective people management Lead on absence management, wellbeing, and employee support initiatives Oversee HR systems, ensuring accurate records and reporting on key metrics Coordinate training and maintain the skills and compliance matrix Support payroll through accurate data management and provider liaison Drive employee engagement and support a positive workplace culture Provide HR insight to senior leadership on workforce planning and development Act as escalation point for complex HR matters What do you need as an HR Manager? Proven experience in a generalist HR role (Advisor/Senior Advisor level) Strong employee relations experience with the ability to manage cases independently Sound knowledge of UK employment law and HR best practice CIPD qualified or working towards (desirable) Experience within charity, not-for-profit, or care sectors (desirable) Microsoft Dynamics is advantageous Job ID : 10836
May 08, 2026
Full time
HR Manager £38,000 - £45,000 Wolverhampton Company Profile A standalone HR role has become available within a well-established organisation operating in the not-for-profit / charity sector, suited to an experienced HR professional. This is a hands-on generalist role where you will take full ownership of the HR function. You will play a key role in delivering operational HR support, driving consistency across people processes, and supporting a positive and inclusive workplace culture. This position sits within a collaborative leadership team and offers the opportunity to make a genuine impact across the organisation, particularly in areas such as employee relations, culture, and organisational development. What s on Offer? Hybrid working (2 3 days onsite) Flexible working policy (37.5 hours per week) Opportunity to take ownership of the HR function What will you do as an HR Manager? First point of contact for HR queries, ER matters (disciplinary, grievance, absence, performance) Manage the full employee lifecycle from recruitment to offboarding Develop and maintain HR policies in line with legislation and best practice Coach and support managers on effective people management Lead on absence management, wellbeing, and employee support initiatives Oversee HR systems, ensuring accurate records and reporting on key metrics Coordinate training and maintain the skills and compliance matrix Support payroll through accurate data management and provider liaison Drive employee engagement and support a positive workplace culture Provide HR insight to senior leadership on workforce planning and development Act as escalation point for complex HR matters What do you need as an HR Manager? Proven experience in a generalist HR role (Advisor/Senior Advisor level) Strong employee relations experience with the ability to manage cases independently Sound knowledge of UK employment law and HR best practice CIPD qualified or working towards (desirable) Experience within charity, not-for-profit, or care sectors (desirable) Microsoft Dynamics is advantageous Job ID : 10836
Job Advertisement: HR Admin/HR Advisor (Temporary) Location: Corby (Remote Working Available) Contract Type: Temporary Hourly Rate: £16.41 Working Pattern: Full Time About Us: Join our client's dynamic People Services team, dedicated to supporting the larger countries and Centres of Expertise within the manufacturing and production sector. We're on the lookout for an enthusiastic HR Admin/HR Advisor who is ready to contribute their skills to a thriving team! About the Role: As the first line of response for all People-related queries, you'll interface with employees, line managers, CoE's, People Technology, Business Partners, and more. Your primary focus will be managing the UK and Ireland employee life cycle, as well as handling global queries and transactions related to HR Technology. Key Responsibilities: Provide a responsive, transactional service via telephone, chat, and case management for all employee policy and process queries. Serve as the primary contact for managers, guiding their queries to the correct channels and escalating when necessary. Utilize the case management tool to effectively manage workload and prioritize tasks. Deliver consistent advice aligned with defined service levels to meet customer needs. Coach and develop managerial skills to enhance employee performance. Engage in continuous professional development to improve your own capabilities. Communicate ideas clearly and logically while effectively exchanging information. Collaborate with colleagues to share best practices within People Services. Contribute to the ongoing enhancement of People systems and processes, driving efficiency and cost improvements. Rotate through teams to develop subject matter expertise and assist where needed. Candidate Requirements: Communication Skills: - Clear and concise communicator, both verbally and in writing. - Proficiency in a second language is a plus! - Ability to simplify complex issues for non-specialists. Functional Experience: - Familiarity with SuccessFactors, PeopleDoc, or similar HR systems is beneficial. - Experience in People-related processes and policies, ideally in an international setting. - Strong MS Office skills are essential. General Attributes: - A genuine eagerness to learn and develop new skills. - A passion for improving customer experiences at every interaction. - High attention to detail and accuracy in all tasks. - Innovative mindset, constantly seeking ways to streamline processes and reduce costs. Why Join Us? This is an exciting opportunity to be part of a forward-thinking organization, where your contributions can truly make a difference. If you're ready to take the next step in your HR career and thrive in a collaborative environment, we want to hear from you! Apply Now! If you're enthusiastic about delivering exceptional service and making a meaningful impact, submit your application today! Let's shape the future of People Services together! Note: This is a temporary role based in Corby, with opportunities for remote work and occasional travel for team meetings. Join us in building a vibrant People Services team! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 08, 2026
Seasonal
Job Advertisement: HR Admin/HR Advisor (Temporary) Location: Corby (Remote Working Available) Contract Type: Temporary Hourly Rate: £16.41 Working Pattern: Full Time About Us: Join our client's dynamic People Services team, dedicated to supporting the larger countries and Centres of Expertise within the manufacturing and production sector. We're on the lookout for an enthusiastic HR Admin/HR Advisor who is ready to contribute their skills to a thriving team! About the Role: As the first line of response for all People-related queries, you'll interface with employees, line managers, CoE's, People Technology, Business Partners, and more. Your primary focus will be managing the UK and Ireland employee life cycle, as well as handling global queries and transactions related to HR Technology. Key Responsibilities: Provide a responsive, transactional service via telephone, chat, and case management for all employee policy and process queries. Serve as the primary contact for managers, guiding their queries to the correct channels and escalating when necessary. Utilize the case management tool to effectively manage workload and prioritize tasks. Deliver consistent advice aligned with defined service levels to meet customer needs. Coach and develop managerial skills to enhance employee performance. Engage in continuous professional development to improve your own capabilities. Communicate ideas clearly and logically while effectively exchanging information. Collaborate with colleagues to share best practices within People Services. Contribute to the ongoing enhancement of People systems and processes, driving efficiency and cost improvements. Rotate through teams to develop subject matter expertise and assist where needed. Candidate Requirements: Communication Skills: - Clear and concise communicator, both verbally and in writing. - Proficiency in a second language is a plus! - Ability to simplify complex issues for non-specialists. Functional Experience: - Familiarity with SuccessFactors, PeopleDoc, or similar HR systems is beneficial. - Experience in People-related processes and policies, ideally in an international setting. - Strong MS Office skills are essential. General Attributes: - A genuine eagerness to learn and develop new skills. - A passion for improving customer experiences at every interaction. - High attention to detail and accuracy in all tasks. - Innovative mindset, constantly seeking ways to streamline processes and reduce costs. Why Join Us? This is an exciting opportunity to be part of a forward-thinking organization, where your contributions can truly make a difference. If you're ready to take the next step in your HR career and thrive in a collaborative environment, we want to hear from you! Apply Now! If you're enthusiastic about delivering exceptional service and making a meaningful impact, submit your application today! Let's shape the future of People Services together! Note: This is a temporary role based in Corby, with opportunities for remote work and occasional travel for team meetings. Join us in building a vibrant People Services team! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Salary: £48,000 per annum Contract Type : Permanent Location : UK (minimum 2 days per week in the London office) Work Pattern : Full-time, 37.5 hours per week with the opportunity for flexible working hours Reporting To : Associate Director Advocacy & Campaigns HOW TO APPLY Please submit an anonymised CV and covering letter (please remove any identifying details such as name, address, or photos) by 23:00 on Monday 25 May via Workable. In your covering letter, please demonstrate your motivations for applying for the role, how the position aligns with your career plans, and the experience (professional, voluntary, or lived) that makes you a strong fit for the role in line with our values and the criteria outlined in the job description. We encourage candidates to ensure their responses reflect their own skills, experiences, and personal voice. If AI tools are used, candidates will be asked to explain how and why they used them. Please see our Using AI - Guidance for Job Applicants for further assistance. INTERVIEW STAGES The selection process will consist of three stages (dates will be confirmed with shortlisted candidates): First-round interview w/c 1 June 2026 Second-round interview w/c 15 June 2026 Candidates will be asked to prepare a presentation (10 minutes maximum) on a policy and campaigning topic. Candidates should allocate no more than 3 hours to prepare this task. ABOUT THE ROLE Mission 44 exists to drive change and build a fairer, more inclusive future for young people around the world. As our work continues to expand, so does our ambition to influence policy, shift power, and drive systemic change by addressing the barriers young people face and advancing evidence-based solutions. The Senior Manager, Policy & Campaigns will be central to this mission, leading the development of policy positions and research that strengthens Mission 44's ability to influence decision-makers and shape public discourse. Mission 44's impact model brings together strategic investment (through grantmaking) and targeted influence to drive systemic change. The Senior Manager will work closely with grantmaking teams to ensure that insight from funded work is embedded in policy and research, while also feeding learning and evidence back into funding strategies to strengthen decision-making and maximise impact. The role will lead and manage Mission 44's policy and research agenda, acting as a key point of contact for partners and building trusted relationships across government, the education and youth sectors, and civil society. The role will lead the development of policy recommendations, commission and translate research into clear, actionable outputs, and collaborate with internal teams and partners to align policy priorities with wider organisational objectives and maximise influence. The role also plays a critical role in advocacy and external engagement, ensuring Mission 44's voice is present in key policy moments, supporting strategic campaigns, and connecting research and insight to high-impact opportunities that drive political attention and sustained change at a national and global level. ROLES AND RESPONSIBILITIES POLICY Lead the development and delivery of Mission 44's policy strategy, aligned to organisational priorities and focused on driving systemic change for young people Develop clear, evidence-based policy positions and recommendations that influence government, civil society, the education sector and key decision-makers Build and maintain trusted relationships with policymakers, advisors, think tanks, academics, and sector leaders to strengthen Mission 44's influence Identify and shape opportunities to influence policy agendas, consultations and legislative processes at national and global levels Work cross-functionally to align policy priorities with external engagement and advocacy activity Monitor and analyse political and policy developments across relevant landscapes, leading on timely evidence-led responses and providing strategic insight and recommendations Track and evaluate the impact of policy and advocacy activity, using insights to refine strategy and approach Account manage Mission 44's external policy and research partners and consultants, ensuring high-quality delivery and value for money CAMPAIGNS Support the design and delivery of integrated advocacy campaigns that connect policy, research and storytelling to drive political attention and action Work closely with partners and young people to co-create campaigns, ensuring their voices and experiences shape campaign priorities, policy recommendations and delivery approaches Work cross-functionally with communications and partnerships teams to maximise influence Identify and leverage key moments, partnerships and platforms to elevate Mission 44's voice and policy agenda Contribute to campaign messaging and narratives that translate policy positions into compelling calls to action for target audiences RESEARCH Commission and oversee high-quality research, ensuring outputs are rigorous, relevant, and actionable Translate complex research and data into compelling policy briefs, reports, and insight-driven narratives to support advocacy and influence Ensure all policy and research outputs are accessible, inclusive and reflect the lived experiences of young people ABOUT YOU: SKILLS AND EXPERIENCE ESSENTIAL Strong experience in policy development with a track record of influencing decision-makers Experience shaping or contributing to successful community-led movements, advocacy campaigns or policy change initiatives Deep understanding of political and policy-making processes, ideally in education, employment, social justice, or youth-focused areas Experience in participatory and youth-centred research approaches, including co-creation with young people and gathering insight through polling, perception studies and stakeholder engagement - alongside more traditional research methods Ability to translate complex research and evidence into clear, persuasive policy recommendations and narratives Proven experience building and managing senior stakeholder relationships across government, civil society, education, employment and/or youth sectors Excellent written and verbal communication skills, including producing high-quality briefings, reports and consultation responses Experience leading projects and managing external partners Strategic thinking skills, with the ability to identify and act on opportunities to influence policy agendas DESIRABLE Experience working in or with government, think tanks, charities or advocacy organisations Experience in working with young people to create campaigns or advocacy initiatives Knowledge of UK and/or international policy landscapes relevant to Mission 44's focus areas Familiarity with youth engagement approaches and/or incorporating lived experience into policy development Experience working with high-profile stakeholders Understanding of media and communications as a tool for policy influence PERSONAL QUALITIES Passionate about creating a fairer, more inclusive future for young people around the world Highly motivated, proactive, and able to operate effectively in a fast-paced, evolving environment Strong relationship builder Collaborative mindset, with the ability to work cross-functionally and bring others with you Confident and persuasive, with the ability to engage and influence senior audiences Analytical and curious, with a strong attention to detail Resilient and adaptable, with the ability to manage competing priorities and ambiguity Works flexibly and proactively without close supervision Benefits Enjoy 28 days annual leave, plus a day for your birthday Use our cycle-to-work scheme and free gym access Save for retirement with our generous pension package We finish every Friday at noon in August Optional health insurance and access to an EAP Professional development budget of £1k Unlimited volunteering leave, as agreed with your manager Wellbeing allowance to spend in whatever way works for you Competitive parental leave package
May 08, 2026
Full time
Salary: £48,000 per annum Contract Type : Permanent Location : UK (minimum 2 days per week in the London office) Work Pattern : Full-time, 37.5 hours per week with the opportunity for flexible working hours Reporting To : Associate Director Advocacy & Campaigns HOW TO APPLY Please submit an anonymised CV and covering letter (please remove any identifying details such as name, address, or photos) by 23:00 on Monday 25 May via Workable. In your covering letter, please demonstrate your motivations for applying for the role, how the position aligns with your career plans, and the experience (professional, voluntary, or lived) that makes you a strong fit for the role in line with our values and the criteria outlined in the job description. We encourage candidates to ensure their responses reflect their own skills, experiences, and personal voice. If AI tools are used, candidates will be asked to explain how and why they used them. Please see our Using AI - Guidance for Job Applicants for further assistance. INTERVIEW STAGES The selection process will consist of three stages (dates will be confirmed with shortlisted candidates): First-round interview w/c 1 June 2026 Second-round interview w/c 15 June 2026 Candidates will be asked to prepare a presentation (10 minutes maximum) on a policy and campaigning topic. Candidates should allocate no more than 3 hours to prepare this task. ABOUT THE ROLE Mission 44 exists to drive change and build a fairer, more inclusive future for young people around the world. As our work continues to expand, so does our ambition to influence policy, shift power, and drive systemic change by addressing the barriers young people face and advancing evidence-based solutions. The Senior Manager, Policy & Campaigns will be central to this mission, leading the development of policy positions and research that strengthens Mission 44's ability to influence decision-makers and shape public discourse. Mission 44's impact model brings together strategic investment (through grantmaking) and targeted influence to drive systemic change. The Senior Manager will work closely with grantmaking teams to ensure that insight from funded work is embedded in policy and research, while also feeding learning and evidence back into funding strategies to strengthen decision-making and maximise impact. The role will lead and manage Mission 44's policy and research agenda, acting as a key point of contact for partners and building trusted relationships across government, the education and youth sectors, and civil society. The role will lead the development of policy recommendations, commission and translate research into clear, actionable outputs, and collaborate with internal teams and partners to align policy priorities with wider organisational objectives and maximise influence. The role also plays a critical role in advocacy and external engagement, ensuring Mission 44's voice is present in key policy moments, supporting strategic campaigns, and connecting research and insight to high-impact opportunities that drive political attention and sustained change at a national and global level. ROLES AND RESPONSIBILITIES POLICY Lead the development and delivery of Mission 44's policy strategy, aligned to organisational priorities and focused on driving systemic change for young people Develop clear, evidence-based policy positions and recommendations that influence government, civil society, the education sector and key decision-makers Build and maintain trusted relationships with policymakers, advisors, think tanks, academics, and sector leaders to strengthen Mission 44's influence Identify and shape opportunities to influence policy agendas, consultations and legislative processes at national and global levels Work cross-functionally to align policy priorities with external engagement and advocacy activity Monitor and analyse political and policy developments across relevant landscapes, leading on timely evidence-led responses and providing strategic insight and recommendations Track and evaluate the impact of policy and advocacy activity, using insights to refine strategy and approach Account manage Mission 44's external policy and research partners and consultants, ensuring high-quality delivery and value for money CAMPAIGNS Support the design and delivery of integrated advocacy campaigns that connect policy, research and storytelling to drive political attention and action Work closely with partners and young people to co-create campaigns, ensuring their voices and experiences shape campaign priorities, policy recommendations and delivery approaches Work cross-functionally with communications and partnerships teams to maximise influence Identify and leverage key moments, partnerships and platforms to elevate Mission 44's voice and policy agenda Contribute to campaign messaging and narratives that translate policy positions into compelling calls to action for target audiences RESEARCH Commission and oversee high-quality research, ensuring outputs are rigorous, relevant, and actionable Translate complex research and data into compelling policy briefs, reports, and insight-driven narratives to support advocacy and influence Ensure all policy and research outputs are accessible, inclusive and reflect the lived experiences of young people ABOUT YOU: SKILLS AND EXPERIENCE ESSENTIAL Strong experience in policy development with a track record of influencing decision-makers Experience shaping or contributing to successful community-led movements, advocacy campaigns or policy change initiatives Deep understanding of political and policy-making processes, ideally in education, employment, social justice, or youth-focused areas Experience in participatory and youth-centred research approaches, including co-creation with young people and gathering insight through polling, perception studies and stakeholder engagement - alongside more traditional research methods Ability to translate complex research and evidence into clear, persuasive policy recommendations and narratives Proven experience building and managing senior stakeholder relationships across government, civil society, education, employment and/or youth sectors Excellent written and verbal communication skills, including producing high-quality briefings, reports and consultation responses Experience leading projects and managing external partners Strategic thinking skills, with the ability to identify and act on opportunities to influence policy agendas DESIRABLE Experience working in or with government, think tanks, charities or advocacy organisations Experience in working with young people to create campaigns or advocacy initiatives Knowledge of UK and/or international policy landscapes relevant to Mission 44's focus areas Familiarity with youth engagement approaches and/or incorporating lived experience into policy development Experience working with high-profile stakeholders Understanding of media and communications as a tool for policy influence PERSONAL QUALITIES Passionate about creating a fairer, more inclusive future for young people around the world Highly motivated, proactive, and able to operate effectively in a fast-paced, evolving environment Strong relationship builder Collaborative mindset, with the ability to work cross-functionally and bring others with you Confident and persuasive, with the ability to engage and influence senior audiences Analytical and curious, with a strong attention to detail Resilient and adaptable, with the ability to manage competing priorities and ambiguity Works flexibly and proactively without close supervision Benefits Enjoy 28 days annual leave, plus a day for your birthday Use our cycle-to-work scheme and free gym access Save for retirement with our generous pension package We finish every Friday at noon in August Optional health insurance and access to an EAP Professional development budget of £1k Unlimited volunteering leave, as agreed with your manager Wellbeing allowance to spend in whatever way works for you Competitive parental leave package
Employment Paralegal London Hybrid Working A well-regarded law firm in London is looking to add an Employment Paralegal to its growing employment team. This is an excellent opportunity for an Employment Paralegal who is looking to gain high-quality experience, strong client exposure and long-term development within a supportive legal environment. The successful Employment Paralegal will join a busy and collaborative team handling a broad range of employment law matters. This is a fantastic opportunity for someone with previous employment, HR advisory or litigation experience who is looking to build their legal career within a respected London law firm. The firm is known for its professional approach, client-focused service and supportive working culture. They offer a flexible hybrid working model, a strong team environment and the chance to work closely with experienced solicitors on varied and high-quality work. The Role The successful Employment Paralegal will work closely with solicitors and partners across a broad mix of employment matters. The work will include supporting on HR advisory work, employment tribunal claims, disciplinaries, grievances, redundancies, dismissals, settlement agreements, contracts of employment, policies and general employment law advice. There will also be exposure to client contact, legal research, drafting correspondence, preparing bundles, managing files and assisting with tribunal proceedings. This role would suit someone who enjoys detailed legal work, wants meaningful responsibility and is looking to develop within a busy and well-regarded employment team. The Employment Paralegal The firm is looking for an Employment Paralegal with: Previous experience in employment law, HR, litigation or a legal support role A genuine interest in employment law Strong drafting and legal research skills Excellent attention to detail Good organisation and file management skills Clear client communication skills A proactive, commercial and personable approach A genuine interest in building a career in employment law This could be a particularly good fit for someone currently working as a paralegal who is looking for better training, stronger exposure and the opportunity to join a respected London firm. Equally, it would suit someone with strong legal support experience who is looking to specialise further within employment law. The Firm This is a highly regarded London law firm with a strong reputation across employment law and HR advisory work. The culture is professional, friendly and supportive, with a real emphasis on quality of work, client service and long-term development. The team offers varied work, strong client exposure and the opportunity to learn from experienced lawyers in a collaborative environment. What's on Offer Salary: Competitive, dependent on experience Hybrid working High-quality employment law work Strong training and development Excellent client exposure Supportive and collaborative culture Long-term career progression opportunity Apply This is a brilliant opportunity for an Employment Paralegal looking to join a respected London law firm, gain excellent hands-on experience and continue building their career in employment law. Contact Paige Dent at Brandon James Law for a confidential chat.
May 08, 2026
Full time
Employment Paralegal London Hybrid Working A well-regarded law firm in London is looking to add an Employment Paralegal to its growing employment team. This is an excellent opportunity for an Employment Paralegal who is looking to gain high-quality experience, strong client exposure and long-term development within a supportive legal environment. The successful Employment Paralegal will join a busy and collaborative team handling a broad range of employment law matters. This is a fantastic opportunity for someone with previous employment, HR advisory or litigation experience who is looking to build their legal career within a respected London law firm. The firm is known for its professional approach, client-focused service and supportive working culture. They offer a flexible hybrid working model, a strong team environment and the chance to work closely with experienced solicitors on varied and high-quality work. The Role The successful Employment Paralegal will work closely with solicitors and partners across a broad mix of employment matters. The work will include supporting on HR advisory work, employment tribunal claims, disciplinaries, grievances, redundancies, dismissals, settlement agreements, contracts of employment, policies and general employment law advice. There will also be exposure to client contact, legal research, drafting correspondence, preparing bundles, managing files and assisting with tribunal proceedings. This role would suit someone who enjoys detailed legal work, wants meaningful responsibility and is looking to develop within a busy and well-regarded employment team. The Employment Paralegal The firm is looking for an Employment Paralegal with: Previous experience in employment law, HR, litigation or a legal support role A genuine interest in employment law Strong drafting and legal research skills Excellent attention to detail Good organisation and file management skills Clear client communication skills A proactive, commercial and personable approach A genuine interest in building a career in employment law This could be a particularly good fit for someone currently working as a paralegal who is looking for better training, stronger exposure and the opportunity to join a respected London firm. Equally, it would suit someone with strong legal support experience who is looking to specialise further within employment law. The Firm This is a highly regarded London law firm with a strong reputation across employment law and HR advisory work. The culture is professional, friendly and supportive, with a real emphasis on quality of work, client service and long-term development. The team offers varied work, strong client exposure and the opportunity to learn from experienced lawyers in a collaborative environment. What's on Offer Salary: Competitive, dependent on experience Hybrid working High-quality employment law work Strong training and development Excellent client exposure Supportive and collaborative culture Long-term career progression opportunity Apply This is a brilliant opportunity for an Employment Paralegal looking to join a respected London law firm, gain excellent hands-on experience and continue building their career in employment law. Contact Paige Dent at Brandon James Law for a confidential chat.
We're looking for a warm, friendly, and proactive Customer Services Advisor with previous housing experience to join a busy team. In this role, you will be the first point of contact for tenants, providing high-quality customer service and helping resolve queries and complaints relating to their homes.You will use our Housing Management Systems to log, track, and update cases, ensuring every tenant receives a timely, accurate, and supportive response. Key Responsibilities Act as the main contact for tenants regarding property-related issues, repairs, and complaints. Handle inbound calls, emails, and online enquiries with empathy, professionalism, and efficiency. Assess and triage property complaints, ensuring accurate recording and appropriate escalation. Use Housing Management Systems to manage cases, update records, and track progress. Work collaboratively with Property Services, Repairs, and other internal teams to ensure swift resolutions. Maintain high customer satisfaction by ensuring tenants feel heard, supported, and informed. Adhere to policies, service standards, and compliance requirements within the housing sector. About You We're looking for someone who brings: Essential housing sector experience (social housing, local authority, or housing association). Strong customer service background with the ability to handle complaints calmly and professionally. Excellent verbal and written communication skills. Confidence in using Housing Management Systems (eg, Northgate, Orchard, Civica, etc.). A warm, approachable manner with genuine empathy for tenants' needs. Strong attention to detail and ability to maintain accurate records. Good problem-solving skills and the ability to work under pressure. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
May 08, 2026
Contractor
We're looking for a warm, friendly, and proactive Customer Services Advisor with previous housing experience to join a busy team. In this role, you will be the first point of contact for tenants, providing high-quality customer service and helping resolve queries and complaints relating to their homes.You will use our Housing Management Systems to log, track, and update cases, ensuring every tenant receives a timely, accurate, and supportive response. Key Responsibilities Act as the main contact for tenants regarding property-related issues, repairs, and complaints. Handle inbound calls, emails, and online enquiries with empathy, professionalism, and efficiency. Assess and triage property complaints, ensuring accurate recording and appropriate escalation. Use Housing Management Systems to manage cases, update records, and track progress. Work collaboratively with Property Services, Repairs, and other internal teams to ensure swift resolutions. Maintain high customer satisfaction by ensuring tenants feel heard, supported, and informed. Adhere to policies, service standards, and compliance requirements within the housing sector. About You We're looking for someone who brings: Essential housing sector experience (social housing, local authority, or housing association). Strong customer service background with the ability to handle complaints calmly and professionally. Excellent verbal and written communication skills. Confidence in using Housing Management Systems (eg, Northgate, Orchard, Civica, etc.). A warm, approachable manner with genuine empathy for tenants' needs. Strong attention to detail and ability to maintain accurate records. Good problem-solving skills and the ability to work under pressure. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Campaigns Officer 6-month Fixed Term Contract. Full time. Hybrid working (minimum of 2 days in the office) Location: This role can be based in any of our UK offices; Cardiff, Edinburgh, London, Warrington Salary; £39,617 per annum for Cardiff, Edinburgh, Warrington. £44,500 per annum for London (including London allowance) About us Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart. We re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don t have to be Christian to work here we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues. About the role Reporting in to the Campaigns Advisor, the Campaigns Officer will lead on the delivery of Christian Aid campaigns aimed at both movement building (through the development of supporters agency and ability to lead campaigns), and mobilisation (encouraging key audiences in the church and the wider to public to achieve strategic policy, legislative and culture change). The post-holder will be develop and deliver high impact plans, tactics and activities that align with the strategies developed for campaigns, in relation to supporting churches and community groups (with a focus on Black Christians, Pentecostal and Charismatic Churches, and young adult Christians) and mobilising supporters to engage advocacy targets in political, private sector or in church environments. Some of the main areas of responsibility for the Campaigns Officer include: Develop and implement movement building and mobilisation strategies, tactics and plans for Christian Aid's core campaigns, proactively identifying opportunities for meaningful change. Materials are created, communications events are developed and delivered, and campaign tools are rolled out for target audiences that engage and inspire a deeper understanding of how to approach global justice and poverty issues; and that engage and inspire them to undertake campaign actions and maximise impact. Organising opportunities are developed, tested and learnt from to support churches and other public audiences in the delivery of core campaigns. Digital opportunities are maximised to mobilise church and other public audiences at scale to influence advocacy targets on core campaigns. Young Adult Christians are resourced and supported, deepening their understanding about issues of global justice and poverty, and empower their own agency to tackle these issues and to be a key part of campaigns. Organising and power building principles are embedded in campaign strategies and tactics and meet organisational values and goals. Ensure coalition campaigning is influenced and/or led (where appropriate) by Christian Aid and meets organisational values and goals. Campaigns Volunteer roles are created, recruited and effectively managed, creating a culture of continuous learning and improvement. Collaborate with staff across IPE, ensuring they are supported to engage their key audiences and involved with movement building and mobilisation, embracing a team mindset aligned with organisational values and goals. This role is a fixed term contract for a period of around 6-months About you Who we are looking for: Essential: Knowledge of campaigning, activism and organising methodologies and techniques: how to promote a campaign and mobilise a wide range of supporters to win campaigns. Proven project management skills. Experience of campaigning (preferably in a community or church-based context) and movement building including digital campaigning, resource-production, event management, writing and marketing. The ability to communicate complex messages creatively and effectively to diverse audiences through a range of different media. Experience of breaking down complex issues into engaging and accessible material, e.g. leaflets, flyers, posters, web content, e-actions and social networking tools. The ability to work collaboratively with a wide range of stakeholders at all levels of an organisation. The ability to lead workshops and facilitate training. Substantial experience of developing or supporting networks of activist groups. Demonstrable understanding of UK churches in their diversity and of the UK campaigning environment. Strong mentoring skills Desirable: Experience of delivering campaigns and movement building within a Christian/Church context. Experience working with young adults and young people. Experience of public speaking. Experience of lobbying and/or advocacy. Further information At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams. We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams. We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid s faith identity. All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme . In line with this Scheme, we will request information as part of the referencing process from job applicants previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures. This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.
May 08, 2026
Full time
Campaigns Officer 6-month Fixed Term Contract. Full time. Hybrid working (minimum of 2 days in the office) Location: This role can be based in any of our UK offices; Cardiff, Edinburgh, London, Warrington Salary; £39,617 per annum for Cardiff, Edinburgh, Warrington. £44,500 per annum for London (including London allowance) About us Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart. We re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don t have to be Christian to work here we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues. About the role Reporting in to the Campaigns Advisor, the Campaigns Officer will lead on the delivery of Christian Aid campaigns aimed at both movement building (through the development of supporters agency and ability to lead campaigns), and mobilisation (encouraging key audiences in the church and the wider to public to achieve strategic policy, legislative and culture change). The post-holder will be develop and deliver high impact plans, tactics and activities that align with the strategies developed for campaigns, in relation to supporting churches and community groups (with a focus on Black Christians, Pentecostal and Charismatic Churches, and young adult Christians) and mobilising supporters to engage advocacy targets in political, private sector or in church environments. Some of the main areas of responsibility for the Campaigns Officer include: Develop and implement movement building and mobilisation strategies, tactics and plans for Christian Aid's core campaigns, proactively identifying opportunities for meaningful change. Materials are created, communications events are developed and delivered, and campaign tools are rolled out for target audiences that engage and inspire a deeper understanding of how to approach global justice and poverty issues; and that engage and inspire them to undertake campaign actions and maximise impact. Organising opportunities are developed, tested and learnt from to support churches and other public audiences in the delivery of core campaigns. Digital opportunities are maximised to mobilise church and other public audiences at scale to influence advocacy targets on core campaigns. Young Adult Christians are resourced and supported, deepening their understanding about issues of global justice and poverty, and empower their own agency to tackle these issues and to be a key part of campaigns. Organising and power building principles are embedded in campaign strategies and tactics and meet organisational values and goals. Ensure coalition campaigning is influenced and/or led (where appropriate) by Christian Aid and meets organisational values and goals. Campaigns Volunteer roles are created, recruited and effectively managed, creating a culture of continuous learning and improvement. Collaborate with staff across IPE, ensuring they are supported to engage their key audiences and involved with movement building and mobilisation, embracing a team mindset aligned with organisational values and goals. This role is a fixed term contract for a period of around 6-months About you Who we are looking for: Essential: Knowledge of campaigning, activism and organising methodologies and techniques: how to promote a campaign and mobilise a wide range of supporters to win campaigns. Proven project management skills. Experience of campaigning (preferably in a community or church-based context) and movement building including digital campaigning, resource-production, event management, writing and marketing. The ability to communicate complex messages creatively and effectively to diverse audiences through a range of different media. Experience of breaking down complex issues into engaging and accessible material, e.g. leaflets, flyers, posters, web content, e-actions and social networking tools. The ability to work collaboratively with a wide range of stakeholders at all levels of an organisation. The ability to lead workshops and facilitate training. Substantial experience of developing or supporting networks of activist groups. Demonstrable understanding of UK churches in their diversity and of the UK campaigning environment. Strong mentoring skills Desirable: Experience of delivering campaigns and movement building within a Christian/Church context. Experience working with young adults and young people. Experience of public speaking. Experience of lobbying and/or advocacy. Further information At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams. We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams. We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid s faith identity. All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme . In line with this Scheme, we will request information as part of the referencing process from job applicants previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures. This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.
We are recruiting for an experienced HR Advisor or Senior HR Advisor to join a busy commercial organisation based in Salisbury, to support a UK and international workforce across EMEA, Latin America and the Pacific.The RoleA true HR Generalist role with a lot of variety, where you will be providing hands-on HR support across the employee lifecycle to the UK and International workforce while working closely with the HR Director to support HR strategy, engagement and global initiatives. Key responsibilities will includeRecruitment Support end-to-end recruitment activities across the business Advertise vacancies, arrange interviews and manage recruitment administration Liaise with agencies and external partners Ensure immigration and right to work compliance Prepare contracts and new starter documentationPayroll, HR Administration & Reporting Support monthly payroll processes, including data submission and reconciliation Manage HR inboxes and respond to queries and references Maintain HR records and systems with accuracy and confidentiality Update employee records on HR systemsEmployee Relations Advise managers and employees on HR policies and procedures Handling absence management Support grievance, disciplinary and conflict resolution cases Ensure compliance with local and international employment legislationPerformance, Reward & Development Support performance appraisals and performance improvement plan Assist with compensation and benefits administration Advise on pay equity, compensation trends, and regulatory requirements in different countries Help identify training needs and coordinate learning and development initiatives Coordinate learning, training and development initiatives Promote employee development and career progressionHR Compliance & Projects Support compliance with global HR policies and labour laws Policy Development updates Monitor HR metrics and prepare reports for senior leadership Contribute to international HR projects, expansion and global initiatives Contribute to employee engagement activities including events, newsletters and communications Candidates Requirements Experienced HR Generalist - HR Advisor / Senior HR Advisor with a background of working within fast-paced environments, ideally with some international exposure (desirable - EG Europe, Middle East) Strong knowledge of UK employment law (international exposure desirable) Able to work across the full employee life cycle from HR Administration through to ER, Recruitment, Training, Engagement, Reward and HRIS/Reporting. CIPD qualified or working towards qualification Excellent organisation and attention to detail Confident communicator at all levels Strong IT skills (MS Office; HR systems and SharePoint an advantage) Able to manage multiple priorities in a fast-paced environment Additional language skills (Spanish, French or Italian) are advantageous. The Offer Join a successful and fast-growing UK & international business with a supportive HR Director and team willing to develop The role and salary levels will be based on experience. 2 days per week on site in Salisbury / Hybrid working model Bonus - based on 50% objectives & 50% revenue 25 days holiday plus bank holidays + option to buy 5 days extra Group personal pension scheme, Private Medical & Dental scheme, Life Assurance Income Protection Team events Discounts via a new benefits platform Inclusive, collaborative and global work environment Full-time - Monday-Friday / Hours are 8.30 to 5.30, but a flexible approach is available with the needs of the role/business to consider. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
May 08, 2026
Full time
We are recruiting for an experienced HR Advisor or Senior HR Advisor to join a busy commercial organisation based in Salisbury, to support a UK and international workforce across EMEA, Latin America and the Pacific.The RoleA true HR Generalist role with a lot of variety, where you will be providing hands-on HR support across the employee lifecycle to the UK and International workforce while working closely with the HR Director to support HR strategy, engagement and global initiatives. Key responsibilities will includeRecruitment Support end-to-end recruitment activities across the business Advertise vacancies, arrange interviews and manage recruitment administration Liaise with agencies and external partners Ensure immigration and right to work compliance Prepare contracts and new starter documentationPayroll, HR Administration & Reporting Support monthly payroll processes, including data submission and reconciliation Manage HR inboxes and respond to queries and references Maintain HR records and systems with accuracy and confidentiality Update employee records on HR systemsEmployee Relations Advise managers and employees on HR policies and procedures Handling absence management Support grievance, disciplinary and conflict resolution cases Ensure compliance with local and international employment legislationPerformance, Reward & Development Support performance appraisals and performance improvement plan Assist with compensation and benefits administration Advise on pay equity, compensation trends, and regulatory requirements in different countries Help identify training needs and coordinate learning and development initiatives Coordinate learning, training and development initiatives Promote employee development and career progressionHR Compliance & Projects Support compliance with global HR policies and labour laws Policy Development updates Monitor HR metrics and prepare reports for senior leadership Contribute to international HR projects, expansion and global initiatives Contribute to employee engagement activities including events, newsletters and communications Candidates Requirements Experienced HR Generalist - HR Advisor / Senior HR Advisor with a background of working within fast-paced environments, ideally with some international exposure (desirable - EG Europe, Middle East) Strong knowledge of UK employment law (international exposure desirable) Able to work across the full employee life cycle from HR Administration through to ER, Recruitment, Training, Engagement, Reward and HRIS/Reporting. CIPD qualified or working towards qualification Excellent organisation and attention to detail Confident communicator at all levels Strong IT skills (MS Office; HR systems and SharePoint an advantage) Able to manage multiple priorities in a fast-paced environment Additional language skills (Spanish, French or Italian) are advantageous. The Offer Join a successful and fast-growing UK & international business with a supportive HR Director and team willing to develop The role and salary levels will be based on experience. 2 days per week on site in Salisbury / Hybrid working model Bonus - based on 50% objectives & 50% revenue 25 days holiday plus bank holidays + option to buy 5 days extra Group personal pension scheme, Private Medical & Dental scheme, Life Assurance Income Protection Team events Discounts via a new benefits platform Inclusive, collaborative and global work environment Full-time - Monday-Friday / Hours are 8.30 to 5.30, but a flexible approach is available with the needs of the role/business to consider. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
We are recruiting a People & Employee Relations Advisor to join a UK HR team supporting a large, complex, multi-site, unionised operational environment. Client Details A global industrial organisation with a long-standing UK presence, offering the scale, complexity, and operational challenge suited to HR professionals looking to deepen their Employee Relations experience. This position is fully onsite during probation, based in St Austell, Cornwall, moving to a hybrid model (2 days working from home, 3 days onsite) once probation is completed. A relocation package is available for candidates who need to move. Description This is a hands-on, operational roles with a strong focus on Employee Relations alongside core People Operations delivery. You'll be a visible, trusted HR presence on site, working closely with managers and employees to ensure fair, consistent, and legally compliant people practices. This is a practical HR role balancing: Employee Relations (c.60%) - managing ER cases from end to end People Operations (c.40%) - delivering accurate, timely HR support across the employee lifecycle You'll support managers across multiple operational sites, providing pragmatic ER advice, driving process discipline, and helping improve consistency in people practices. Manage a range of ER cases including disciplinaries, grievances, absence, performance, and conduct issues Lead investigations, prepare documentation, and support formal hearings Provide risk-aware, practical advice in line with UK Employment Law and policy Deliver HR operational support across onboarding, contracts, changes, leavers, and exit processes Maintain accurate HR and ER records and support reporting on ER trends Act as a first point of contact for HR queries for managers and employees Support continuous improvement of HR and ER processes, templates, and documentation Profile This role will suit someone who is hands-on, pragmatic, and confident working in a unionised operational environment. Essential experience: Proven experience operating in a unionised environment Direct ownership of Employee Relations cases Strong working knowledge of UK Employment Law Experience within a complex, multi-site organisation Highly desirable background: Mining, rail, manufacturing, construction, or other safety-critical / heavily regulated sectors You'll also bring: Understanding of shift patterns and complex pay structures A process-driven mindset with the confidence to challenge and improve what exists Strong prioritisation skills and ability to work independently Clear examples of continuous improvement within HR or ER activity Strong attention to detail and confidence working with HR data Experience using Workday or a similar HRIS (strongly preferred) Job Offer Competitive salary. Opportunity to work in a supportive and professional environment. Comprehensive benefits package including a relocation package (details to be confirmed). Hybrid working after 6 month probation. This is a fantastic opportunity for a motivated People & Employee Relations Advisor to contribute to a forward-thinking organisation. If you meet the above criteria, we encourage you to apply today!
May 08, 2026
Full time
We are recruiting a People & Employee Relations Advisor to join a UK HR team supporting a large, complex, multi-site, unionised operational environment. Client Details A global industrial organisation with a long-standing UK presence, offering the scale, complexity, and operational challenge suited to HR professionals looking to deepen their Employee Relations experience. This position is fully onsite during probation, based in St Austell, Cornwall, moving to a hybrid model (2 days working from home, 3 days onsite) once probation is completed. A relocation package is available for candidates who need to move. Description This is a hands-on, operational roles with a strong focus on Employee Relations alongside core People Operations delivery. You'll be a visible, trusted HR presence on site, working closely with managers and employees to ensure fair, consistent, and legally compliant people practices. This is a practical HR role balancing: Employee Relations (c.60%) - managing ER cases from end to end People Operations (c.40%) - delivering accurate, timely HR support across the employee lifecycle You'll support managers across multiple operational sites, providing pragmatic ER advice, driving process discipline, and helping improve consistency in people practices. Manage a range of ER cases including disciplinaries, grievances, absence, performance, and conduct issues Lead investigations, prepare documentation, and support formal hearings Provide risk-aware, practical advice in line with UK Employment Law and policy Deliver HR operational support across onboarding, contracts, changes, leavers, and exit processes Maintain accurate HR and ER records and support reporting on ER trends Act as a first point of contact for HR queries for managers and employees Support continuous improvement of HR and ER processes, templates, and documentation Profile This role will suit someone who is hands-on, pragmatic, and confident working in a unionised operational environment. Essential experience: Proven experience operating in a unionised environment Direct ownership of Employee Relations cases Strong working knowledge of UK Employment Law Experience within a complex, multi-site organisation Highly desirable background: Mining, rail, manufacturing, construction, or other safety-critical / heavily regulated sectors You'll also bring: Understanding of shift patterns and complex pay structures A process-driven mindset with the confidence to challenge and improve what exists Strong prioritisation skills and ability to work independently Clear examples of continuous improvement within HR or ER activity Strong attention to detail and confidence working with HR data Experience using Workday or a similar HRIS (strongly preferred) Job Offer Competitive salary. Opportunity to work in a supportive and professional environment. Comprehensive benefits package including a relocation package (details to be confirmed). Hybrid working after 6 month probation. This is a fantastic opportunity for a motivated People & Employee Relations Advisor to contribute to a forward-thinking organisation. If you meet the above criteria, we encourage you to apply today!
Artis HR are recruiting for an HR Advisor to join a growing business within the construction and facilities management industry. This is a great opportunity for someone who enjoys building strong relationships with managers and supporting a busy, evolving HR function. The role will initially focus heavily on employee relations before developing into a broader HR generalist position with involvement in projects and wider people initiatives as the team grows. Due to continued business growth, the company is looking for an HR professional who can provide practical HR support across the business while working closely with managers and stakeholders to drive positive people outcomes. Key responsibilities: -Supporting managers with employee relations matters including disciplinaries, grievances, absence management and performance issues -Advising on HR policies, procedures and employment legislation -Building strong working relationships with hiring managers and operational teams -Supporting day-to-day HR administration and maintaining accurate records -Assisting with recruitment and onboarding activities -Supporting HR projects and wider people initiatives -Producing HR reports and identifying trends We are looking for candidates who: -Have previous HR Advisor or HR Generalist experience within construction, facilities management, engineering or a similar environment -Are confident handling employee relations cases independently -Have strong stakeholder management and relationship building skills -Enjoy working closely with managers across the business -Have good knowledge of UK employment law and HR best practice -Are organised, proactive and able to manage multiple priorities -Ideally hold or are working towards CIPD qualification Salary up to 45,000 depending on experience. The role is based in Bristol with four days per week on site and one day working from home. Free parking is also available. Applicants must have the right to work in the UK and live within a commutable distance of Bristol. We aim to respond to all applications, however we may not always be able to provide detailed feedback. You may receive a call or email requesting further information or to arrange an initial conversation. Artis Recruitment provide specialist recruitment services within HR, Finance, IT, Procurement, Marketing, Customer Contact and Executive Search. By applying to this position, you acknowledge that you have read and accept our Privacy Policy: (url removed)
May 08, 2026
Full time
Artis HR are recruiting for an HR Advisor to join a growing business within the construction and facilities management industry. This is a great opportunity for someone who enjoys building strong relationships with managers and supporting a busy, evolving HR function. The role will initially focus heavily on employee relations before developing into a broader HR generalist position with involvement in projects and wider people initiatives as the team grows. Due to continued business growth, the company is looking for an HR professional who can provide practical HR support across the business while working closely with managers and stakeholders to drive positive people outcomes. Key responsibilities: -Supporting managers with employee relations matters including disciplinaries, grievances, absence management and performance issues -Advising on HR policies, procedures and employment legislation -Building strong working relationships with hiring managers and operational teams -Supporting day-to-day HR administration and maintaining accurate records -Assisting with recruitment and onboarding activities -Supporting HR projects and wider people initiatives -Producing HR reports and identifying trends We are looking for candidates who: -Have previous HR Advisor or HR Generalist experience within construction, facilities management, engineering or a similar environment -Are confident handling employee relations cases independently -Have strong stakeholder management and relationship building skills -Enjoy working closely with managers across the business -Have good knowledge of UK employment law and HR best practice -Are organised, proactive and able to manage multiple priorities -Ideally hold or are working towards CIPD qualification Salary up to 45,000 depending on experience. The role is based in Bristol with four days per week on site and one day working from home. Free parking is also available. Applicants must have the right to work in the UK and live within a commutable distance of Bristol. We aim to respond to all applications, however we may not always be able to provide detailed feedback. You may receive a call or email requesting further information or to arrange an initial conversation. Artis Recruitment provide specialist recruitment services within HR, Finance, IT, Procurement, Marketing, Customer Contact and Executive Search. By applying to this position, you acknowledge that you have read and accept our Privacy Policy: (url removed)
Employee Relations Advisor We're looking for an experienced Employee Relations Advisor to join a busy and fast-paced People team, delivering a high-quality, consistent and commercially focused ER service across the business. Reporting into the People Advice Manager, you'll play a key role in managing employee relations cases end to end, providing practical guidance to managers and helping to ensure fair, balanced and legally compliant outcomes. This is a great opportunity for someone who enjoys being hands on, working at pace and building strong relationships across a multi-site environment. What you'll be doing Managing a wide range of ER cases including disciplinary, grievance, absence, capability and performance Advising and coaching managers on best practice and UK employment law Supporting on more complex and sensitive cases, escalating where appropriate Assisting with business change activity including redundancy and consultation processes Supporting with settlement agreements and documentation preparation Helping maintain and review People policies to ensure compliance and consistency Monitoring ER trends and highlighting potential risks or themes Supporting the delivery of ER guidance and training for managers What you'll bring Strong employee relations experience within a fast-paced, multi-site or complex business Good practical knowledge of UK employment law Confidence in advising and influencing managers at different levels Experience supporting redundancy or wider business change activity A pragmatic, solutions-focused approach with sound judgement CIPD Level 5 qualified or working towards is desirable Experience within a unionised environment would be advantageous This is a brilliant opportunity for an ER professional who enjoys being visible, trusted and commercially aware, and who wants to continue developing within a supportive and forward-thinking People team. Salary 45,000 - 55,000 dependent on experience. Please apply with your most up to date CV. BH35528
May 08, 2026
Full time
Employee Relations Advisor We're looking for an experienced Employee Relations Advisor to join a busy and fast-paced People team, delivering a high-quality, consistent and commercially focused ER service across the business. Reporting into the People Advice Manager, you'll play a key role in managing employee relations cases end to end, providing practical guidance to managers and helping to ensure fair, balanced and legally compliant outcomes. This is a great opportunity for someone who enjoys being hands on, working at pace and building strong relationships across a multi-site environment. What you'll be doing Managing a wide range of ER cases including disciplinary, grievance, absence, capability and performance Advising and coaching managers on best practice and UK employment law Supporting on more complex and sensitive cases, escalating where appropriate Assisting with business change activity including redundancy and consultation processes Supporting with settlement agreements and documentation preparation Helping maintain and review People policies to ensure compliance and consistency Monitoring ER trends and highlighting potential risks or themes Supporting the delivery of ER guidance and training for managers What you'll bring Strong employee relations experience within a fast-paced, multi-site or complex business Good practical knowledge of UK employment law Confidence in advising and influencing managers at different levels Experience supporting redundancy or wider business change activity A pragmatic, solutions-focused approach with sound judgement CIPD Level 5 qualified or working towards is desirable Experience within a unionised environment would be advantageous This is a brilliant opportunity for an ER professional who enjoys being visible, trusted and commercially aware, and who wants to continue developing within a supportive and forward-thinking People team. Salary 45,000 - 55,000 dependent on experience. Please apply with your most up to date CV. BH35528
Job Title: Customer Service Fire & Theft Claims Handler Location: Liverpool / Sevenoaks Salary: 28,747 to 34,913 Plus up to 1,500 performance related bonus per annum Job Type: Permanent, Full Time Working Hours: 37.5 hours a week. Monday to Friday 8:00am to 6:00pm(on a rota basis), plus 1 in 4 Saturdays What you will be doing: Aim towards excellent customer service level expectations and take ownership of all inbound communication Prompt investigation on the ownership of the vehicle Ensuring accurate payment to all Stakeholders on their claims Attention to detail on all work done around the total loss aspect of the claim Ensure thorough chronological record keeping of all activity within file claim notes Ensure effective communication to Policyholder, including all claim decisions and progression, reducing the number of inbound calls Maintain effective diary management to reduce settlement time Expertly assess policy indemnity and identify fraud indicators What we're looking for: Excellent customer service skills Naturally empathetic and the ability to connect with people Quick fast paced problem-solving ability Positive can-do attitude Good IT skills and a confident communicator Passionate about working as part of a team Have the ability to make fast, informed decisions Excellent organisational and prioritisation skills with a strong attention to detail Have a desire to develop skills and experience within the insurance industry. The Ability to deal with challenging customers and third party insurers Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone 750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: A maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Armed Forces Defence employer recognition scheme - Supporting those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply We're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Insurance Claims Handler, Senior Claim Handler, Customer Claims Executive, Claims Account Manager, Fire Claims Customer Service, Theft Insurance Claims, Third Party Case Handler, Third Party Claims Technician, Fire Claims Advisor, Theft Claims Handler may also be considered for this role.
May 08, 2026
Full time
Job Title: Customer Service Fire & Theft Claims Handler Location: Liverpool / Sevenoaks Salary: 28,747 to 34,913 Plus up to 1,500 performance related bonus per annum Job Type: Permanent, Full Time Working Hours: 37.5 hours a week. Monday to Friday 8:00am to 6:00pm(on a rota basis), plus 1 in 4 Saturdays What you will be doing: Aim towards excellent customer service level expectations and take ownership of all inbound communication Prompt investigation on the ownership of the vehicle Ensuring accurate payment to all Stakeholders on their claims Attention to detail on all work done around the total loss aspect of the claim Ensure thorough chronological record keeping of all activity within file claim notes Ensure effective communication to Policyholder, including all claim decisions and progression, reducing the number of inbound calls Maintain effective diary management to reduce settlement time Expertly assess policy indemnity and identify fraud indicators What we're looking for: Excellent customer service skills Naturally empathetic and the ability to connect with people Quick fast paced problem-solving ability Positive can-do attitude Good IT skills and a confident communicator Passionate about working as part of a team Have the ability to make fast, informed decisions Excellent organisational and prioritisation skills with a strong attention to detail Have a desire to develop skills and experience within the insurance industry. The Ability to deal with challenging customers and third party insurers Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone 750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: A maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Armed Forces Defence employer recognition scheme - Supporting those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply We're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Insurance Claims Handler, Senior Claim Handler, Customer Claims Executive, Claims Account Manager, Fire Claims Customer Service, Theft Insurance Claims, Third Party Case Handler, Third Party Claims Technician, Fire Claims Advisor, Theft Claims Handler may also be considered for this role.