Accommodation-Based Services Manager We are looking for an Accommodation-Based Services Manager to lead and shape an award-winning service supporting women to live free from abuse. This is a rare opportunity to take on a senior leadership role within an award-winning, specialist organisation at the forefront of supporting Black and minoritised women and children affected by domestic abuse, including forced marriage and honour based abuse. Please note that due to the nature of this role, we can only accept female applicants. Position: Accommodation-Based Services Manager Location: West Midlands (Birmingham/Walsall) Hours: Full-time (37.5 hours per week) Salary: £40,000 Contract: Permanent Closing Date: 25th May 2026 You will not only manage services, you will shape, strengthen and lead high-quality accommodation-based provision, ensuring it is safe, responsive and impactful. This role is ideal for a confident and values-driven Services Manager who is passionate about delivering excellence and driving meaningful change. We are committed to equality, diversity and inclusion, ensuring all women are treated with dignity, fairness and respect. Safeguarding is central to everything we do, and this role is critical in embedding safe, high-quality practice across our services The Role As Accommodation-Based Services Manager, you will lead the operational delivery of the refuge and accommodation services across the West Midlands. You will provide strategic and operational leadership, ensuring services are safe, compliant and survivor-centred. You will oversee staff teams, safeguarding practice, housing management, and quality assurance, while contributing to the ongoing development of services. Key Responsibilities Lead and manage accommodation-based services, ensuring safe, high-quality and effective delivery Line manage the Senior Support Workers and provide overall leadership across accommodation services, including recruitment, supervision, performance management, training and rota/on-call cover Take overall responsibility for safeguarding practice, including oversight of high-risk cases Ensure robust risk assessment, safety planning and casework standards Oversee referrals, admissions, occupancy and move-on processes Ensure effective housing management, including rent systems, housing benefit and arrears monitoring Maintain oversight of health and safety, property compliance and refuge security Lead on quality assurance, audits, monitoring and continuous improvement Ensure accurate reporting to funders, commissioners and senior management Manage budgets and monitor expenditure Develop strong partnerships with relevant stakeholders, attend multi-agency meetings and represent the organisation externally About You You are an experienced and confident leader with a strong track record in managing accommodation-based or refuge services. You will: Have Level 3 qualification in Health & Social Care, Housing, Management (or equivalent experience) plus evidence of continuous professional development Bring significant experience of services management within the domestic abuse or VAWG sector, including managing accommodation-based or refuge services Have strong expertise in safeguarding and managing high-risk cases Be able to lead, motivate and develop teams to deliver high standards Have experience managing compliance and complex operations within housing services and knowledge of benefits and refuge processes Be confident managing competing priorities and driving service improvement Be a strong communicator with the ability to influence and build partnerships Be committed to equality, diversity and anti-discriminatory practice Have strong organisational, leadership and IT skills (Microsoft Office and case management/ database systems) Ability to participate in an on-call rota and work flexibly Why Work Here Be part of an award-winning, specialist by and for organisation Take on a senior leadership role with real influence and impact Lead services that directly change the lives of women and children Work within a supportive, experienced and values-driven organisation Access ongoing professional development and opportunities to shape services Important Information This post is restricted to women under Schedule 9 of the Equality Act 2010 Enhanced DBS check required The organisation is committed to safeguarding and promoting the welfare of children, young people and adults at risk. All staff are expected to share this commitment You may also have experience in roles such as Housing, Housing Officer, Housing Adviser, Housing and Homelessness Advisor, Housing Support Officer, Housing Support, Refuge Housing, Emergency Housing, Service Manager, Abuse, VAWG, IDVA, Domestic Abuse, Abuse Case Worker. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
May 12, 2026
Full time
Accommodation-Based Services Manager We are looking for an Accommodation-Based Services Manager to lead and shape an award-winning service supporting women to live free from abuse. This is a rare opportunity to take on a senior leadership role within an award-winning, specialist organisation at the forefront of supporting Black and minoritised women and children affected by domestic abuse, including forced marriage and honour based abuse. Please note that due to the nature of this role, we can only accept female applicants. Position: Accommodation-Based Services Manager Location: West Midlands (Birmingham/Walsall) Hours: Full-time (37.5 hours per week) Salary: £40,000 Contract: Permanent Closing Date: 25th May 2026 You will not only manage services, you will shape, strengthen and lead high-quality accommodation-based provision, ensuring it is safe, responsive and impactful. This role is ideal for a confident and values-driven Services Manager who is passionate about delivering excellence and driving meaningful change. We are committed to equality, diversity and inclusion, ensuring all women are treated with dignity, fairness and respect. Safeguarding is central to everything we do, and this role is critical in embedding safe, high-quality practice across our services The Role As Accommodation-Based Services Manager, you will lead the operational delivery of the refuge and accommodation services across the West Midlands. You will provide strategic and operational leadership, ensuring services are safe, compliant and survivor-centred. You will oversee staff teams, safeguarding practice, housing management, and quality assurance, while contributing to the ongoing development of services. Key Responsibilities Lead and manage accommodation-based services, ensuring safe, high-quality and effective delivery Line manage the Senior Support Workers and provide overall leadership across accommodation services, including recruitment, supervision, performance management, training and rota/on-call cover Take overall responsibility for safeguarding practice, including oversight of high-risk cases Ensure robust risk assessment, safety planning and casework standards Oversee referrals, admissions, occupancy and move-on processes Ensure effective housing management, including rent systems, housing benefit and arrears monitoring Maintain oversight of health and safety, property compliance and refuge security Lead on quality assurance, audits, monitoring and continuous improvement Ensure accurate reporting to funders, commissioners and senior management Manage budgets and monitor expenditure Develop strong partnerships with relevant stakeholders, attend multi-agency meetings and represent the organisation externally About You You are an experienced and confident leader with a strong track record in managing accommodation-based or refuge services. You will: Have Level 3 qualification in Health & Social Care, Housing, Management (or equivalent experience) plus evidence of continuous professional development Bring significant experience of services management within the domestic abuse or VAWG sector, including managing accommodation-based or refuge services Have strong expertise in safeguarding and managing high-risk cases Be able to lead, motivate and develop teams to deliver high standards Have experience managing compliance and complex operations within housing services and knowledge of benefits and refuge processes Be confident managing competing priorities and driving service improvement Be a strong communicator with the ability to influence and build partnerships Be committed to equality, diversity and anti-discriminatory practice Have strong organisational, leadership and IT skills (Microsoft Office and case management/ database systems) Ability to participate in an on-call rota and work flexibly Why Work Here Be part of an award-winning, specialist by and for organisation Take on a senior leadership role with real influence and impact Lead services that directly change the lives of women and children Work within a supportive, experienced and values-driven organisation Access ongoing professional development and opportunities to shape services Important Information This post is restricted to women under Schedule 9 of the Equality Act 2010 Enhanced DBS check required The organisation is committed to safeguarding and promoting the welfare of children, young people and adults at risk. All staff are expected to share this commitment You may also have experience in roles such as Housing, Housing Officer, Housing Adviser, Housing and Homelessness Advisor, Housing Support Officer, Housing Support, Refuge Housing, Emergency Housing, Service Manager, Abuse, VAWG, IDVA, Domestic Abuse, Abuse Case Worker. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
HR People Business Partner Salary- £32,800 per annum, working 30 Hours Per week over 4 or 5 Days Location: Hybrid, Based in Stoke on Trent We are looking for an experienced and commercially minded people team business partner, to deliver a high quality proactive and solutions focused people services across our business In this role you will work closely with managers and senior stake holders to embed our people strategy, improve colleague experience, drive performance and support the business in achieving its objectives. As a people team business partner you will act as a trusted advisor to leaders, balancing strategic HR input with hands on operational delivery, you will support designated business areas through all aspects of the employee cycle using insight and data to influence decisions and drive positive outcomes. Key Responsibilities Strategic HR Partnership Partner with internal stakeholders to develop and deliver people plans aligned to client and business objectives Proactively identify people related risks and implement actions to mitigate them Deliver the people strategy within designated business units using a hands on, pragmatic approach Build strong relationships with senior stakeholders and colleagues across all functions Actively promote and demonstrate the employer brand, Group vision, and ways of working Employee Relations Act as the primary point of contact for colleague queries and concerns Manage employee relations cases, ensuring fair and consistent application of policies Coach and upskill managers to build confidence and capability Ensure compliance with employment law and internal policies Performance, Talent & Development Drive performance management cycles Support succession planning and development initiatives Partner with L&D teams to deliver effective training solutions Promote colleague engagement, wellbeing, inclusion, and employee voice Support hiring managers throughout recruitment and onboarding processes working with our internal recruitment team. Change Management & Organisational Effectiveness Support organisational change, including restructures and TUPE processes Contribute to continuous improvement initiatives People Data & Reporting Produce monthly dashboards and people metrics Analyse data relating to turnover, absence, training, and exit feedback Use insight to make recommendations and inform decision-making Operational HR Support Provide day-to-day guidance on HR policies and processes Maintain accurate HR documentation and systems What We're Looking For As our People Business Partner, we are looking for you to be CIPD Level 5 or equivalent (CIPD Level 7 is desirable), with strong employee relations and TUPE experience along with excellent knowledge of the UK employment legislation and best practice. You will be a strong team player with a highly organised and methodical approach, you'll have the ability to coordinate, manage and balance multiple projects and meet deadlines within a fast-paced environment. The successful candidate will have experience within a similar fast-paced industry and the ability to build and maintain good relationships with managers, employees and Trade Unions. A valid driving licence and the use of a vehicle for work purposes is essential. Why join Dee Set? Comprehensive Healthcare - medical and Employee Assistance Programme. Paid Time Off - 25 days holiday, plus bank holidays to recharge Inclusive Culture - supportive, diverse, and values-driven environment. Employee Engagement - social events, recognition programs, and wellness initiatives.
May 12, 2026
Full time
HR People Business Partner Salary- £32,800 per annum, working 30 Hours Per week over 4 or 5 Days Location: Hybrid, Based in Stoke on Trent We are looking for an experienced and commercially minded people team business partner, to deliver a high quality proactive and solutions focused people services across our business In this role you will work closely with managers and senior stake holders to embed our people strategy, improve colleague experience, drive performance and support the business in achieving its objectives. As a people team business partner you will act as a trusted advisor to leaders, balancing strategic HR input with hands on operational delivery, you will support designated business areas through all aspects of the employee cycle using insight and data to influence decisions and drive positive outcomes. Key Responsibilities Strategic HR Partnership Partner with internal stakeholders to develop and deliver people plans aligned to client and business objectives Proactively identify people related risks and implement actions to mitigate them Deliver the people strategy within designated business units using a hands on, pragmatic approach Build strong relationships with senior stakeholders and colleagues across all functions Actively promote and demonstrate the employer brand, Group vision, and ways of working Employee Relations Act as the primary point of contact for colleague queries and concerns Manage employee relations cases, ensuring fair and consistent application of policies Coach and upskill managers to build confidence and capability Ensure compliance with employment law and internal policies Performance, Talent & Development Drive performance management cycles Support succession planning and development initiatives Partner with L&D teams to deliver effective training solutions Promote colleague engagement, wellbeing, inclusion, and employee voice Support hiring managers throughout recruitment and onboarding processes working with our internal recruitment team. Change Management & Organisational Effectiveness Support organisational change, including restructures and TUPE processes Contribute to continuous improvement initiatives People Data & Reporting Produce monthly dashboards and people metrics Analyse data relating to turnover, absence, training, and exit feedback Use insight to make recommendations and inform decision-making Operational HR Support Provide day-to-day guidance on HR policies and processes Maintain accurate HR documentation and systems What We're Looking For As our People Business Partner, we are looking for you to be CIPD Level 5 or equivalent (CIPD Level 7 is desirable), with strong employee relations and TUPE experience along with excellent knowledge of the UK employment legislation and best practice. You will be a strong team player with a highly organised and methodical approach, you'll have the ability to coordinate, manage and balance multiple projects and meet deadlines within a fast-paced environment. The successful candidate will have experience within a similar fast-paced industry and the ability to build and maintain good relationships with managers, employees and Trade Unions. A valid driving licence and the use of a vehicle for work purposes is essential. Why join Dee Set? Comprehensive Healthcare - medical and Employee Assistance Programme. Paid Time Off - 25 days holiday, plus bank holidays to recharge Inclusive Culture - supportive, diverse, and values-driven environment. Employee Engagement - social events, recognition programs, and wellness initiatives.
Client Manager Job, Hale Your new firm A well-established and forward-thinking accountancy practice based in Hale is seeking a talented Client Manager to join their growing team. This firm is known for its supportive culture, flexible working environment, and commitment to staff development. With a strong reputation in the region and a diverse client base, they offer a dynamic and rewarding place to build your career. Your new role As a Client Manager, you'll take ownership of a varied portfolio of clients, including sole traders, partnerships, and limited companies. You'll be responsible for delivering high-quality services across accounts preparation, tax compliance, and general advisory work. This is a client-facing role where you'll build long-term relationships, manage workflow, and support junior team members through review and mentorship. You'll also work closely with the Directors and wider team to identify opportunities for growth and ensure a proactive, value-added service. What you'll need to succeed You'll be either ACA/ACCA qualified or qualified by experience, with a solid background in accountancy practice. You'll have strong technical skills across accounts and tax, excellent communication abilities, and a genuine passion for client service. A collaborative mindset, commercial awareness, and the ability to manage your own portfolio effectively are key to success in this role. What you'll get in return In return, you'll join a progressive and people-focused firm offering: A competitive salary Flexible and hybrid working options (post-probation)Time off in lieu (TOIL) system Buy/sell holiday scheme Monthly team treats, summer socials & Christmas party Fully funded CPD and ongoing training Life assurance & cycle to work scheme "Dress for your diary" policyThis is a fantastic opportunity for someone looking to take the next step in their career with genuine scope for progression into senior leadership roles. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
May 12, 2026
Full time
Client Manager Job, Hale Your new firm A well-established and forward-thinking accountancy practice based in Hale is seeking a talented Client Manager to join their growing team. This firm is known for its supportive culture, flexible working environment, and commitment to staff development. With a strong reputation in the region and a diverse client base, they offer a dynamic and rewarding place to build your career. Your new role As a Client Manager, you'll take ownership of a varied portfolio of clients, including sole traders, partnerships, and limited companies. You'll be responsible for delivering high-quality services across accounts preparation, tax compliance, and general advisory work. This is a client-facing role where you'll build long-term relationships, manage workflow, and support junior team members through review and mentorship. You'll also work closely with the Directors and wider team to identify opportunities for growth and ensure a proactive, value-added service. What you'll need to succeed You'll be either ACA/ACCA qualified or qualified by experience, with a solid background in accountancy practice. You'll have strong technical skills across accounts and tax, excellent communication abilities, and a genuine passion for client service. A collaborative mindset, commercial awareness, and the ability to manage your own portfolio effectively are key to success in this role. What you'll get in return In return, you'll join a progressive and people-focused firm offering: A competitive salary Flexible and hybrid working options (post-probation)Time off in lieu (TOIL) system Buy/sell holiday scheme Monthly team treats, summer socials & Christmas party Fully funded CPD and ongoing training Life assurance & cycle to work scheme "Dress for your diary" policyThis is a fantastic opportunity for someone looking to take the next step in their career with genuine scope for progression into senior leadership roles. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Job Title: Senior/Principal Environmental Consultant (EIA) Location: Manchester Penguin Recruitment is delighted to be supporting one of the world's leading multi-disciplinary consultancy firms. With a global reputation for delivering sustainable solutions across infrastructure, energy, water, environment, and transport, this is an organisation offering outstanding opportunities for ambitious professionals who want to make a meaningful difference. Their UK Environment Practice is a vibrant network of over 600 specialists, providing world-class consultancy and advisory services to help clients address today's biggest challenges - from climate change and biodiversity net gain to social inclusion and urbanisation. In Manchester, their key clients include National Highways, Network Rail, Transport for the North, Anglian Water, Environment Agency, Transport for Greater Manchester, WYCA, and a range of local authorities. We are now looking to speak with experienced Environmental Consultants with strong EIA expertise to join their established team. This is an excellent opportunity for an individual with practical experience in environmental coordination, assessment, and management to step up in their career, working on major infrastructure projects and helping shape the future of our built and natural environment. The Role Your purpose will include: Leading on the coordination and delivery of environmental work across multidisciplinary teams, including EIA, options appraisals and environmental management. Line managing and mentoring a team of environmental professionals. Championing high standards of environmental performance within projects, influencing design and delivery for optimal outcomes. Collating and editing information from multiple sources to prepare clear, well-structured reports. Delivering high-quality outputs on time and within budget, while reviewing and assuring the work of others. Building and managing client relationships in a confident and professional manner. Leading and supporting on bid preparation and business development. Actively pursuing Continual Professional Development (CPD) in line with professional institute requirements. What You Can Bring Degree or Masters in an environmental or related science discipline. Significant post-graduate experience within consultancy (Chartered status desirable). Proven track record of working on major infrastructure projects. Comprehensive knowledge of the EIA process and relevant technical expertise. Leadership experience within multidisciplinary teams. Strong report writing, verbal and presentation skills, with the ability to review and assure the work of others. Ability to prioritise, manage workload under pressure and deliver consistently. Strong interpersonal skills with the confidence to communicate effectively at all levels. A flexible and adaptable approach, with enthusiasm and commitment to delivering sustainable outcomes. Why Join? This consultancy has been recognised as a LinkedIn Top 25 Company and one of the Times Top 50 Employers for Women. They are committed to innovation, sustainability, and creating long-term social value. You will benefit from: Working on some of the UK's most influential and high-profile environmental and infrastructure projects. A strong emphasis on career development, including structured training, mentoring and CPD. A genuinely inclusive and diverse working environment, with active employee networks and supportive policies. Flexible working arrangements to support your wellbeing and work-life balance. Interested? The hiring manager is looking to meet with suitable candidates ASAP so if you meet the above criteria, please contact Josh Jones on (phone number removed) or (url removed)
May 12, 2026
Full time
Job Title: Senior/Principal Environmental Consultant (EIA) Location: Manchester Penguin Recruitment is delighted to be supporting one of the world's leading multi-disciplinary consultancy firms. With a global reputation for delivering sustainable solutions across infrastructure, energy, water, environment, and transport, this is an organisation offering outstanding opportunities for ambitious professionals who want to make a meaningful difference. Their UK Environment Practice is a vibrant network of over 600 specialists, providing world-class consultancy and advisory services to help clients address today's biggest challenges - from climate change and biodiversity net gain to social inclusion and urbanisation. In Manchester, their key clients include National Highways, Network Rail, Transport for the North, Anglian Water, Environment Agency, Transport for Greater Manchester, WYCA, and a range of local authorities. We are now looking to speak with experienced Environmental Consultants with strong EIA expertise to join their established team. This is an excellent opportunity for an individual with practical experience in environmental coordination, assessment, and management to step up in their career, working on major infrastructure projects and helping shape the future of our built and natural environment. The Role Your purpose will include: Leading on the coordination and delivery of environmental work across multidisciplinary teams, including EIA, options appraisals and environmental management. Line managing and mentoring a team of environmental professionals. Championing high standards of environmental performance within projects, influencing design and delivery for optimal outcomes. Collating and editing information from multiple sources to prepare clear, well-structured reports. Delivering high-quality outputs on time and within budget, while reviewing and assuring the work of others. Building and managing client relationships in a confident and professional manner. Leading and supporting on bid preparation and business development. Actively pursuing Continual Professional Development (CPD) in line with professional institute requirements. What You Can Bring Degree or Masters in an environmental or related science discipline. Significant post-graduate experience within consultancy (Chartered status desirable). Proven track record of working on major infrastructure projects. Comprehensive knowledge of the EIA process and relevant technical expertise. Leadership experience within multidisciplinary teams. Strong report writing, verbal and presentation skills, with the ability to review and assure the work of others. Ability to prioritise, manage workload under pressure and deliver consistently. Strong interpersonal skills with the confidence to communicate effectively at all levels. A flexible and adaptable approach, with enthusiasm and commitment to delivering sustainable outcomes. Why Join? This consultancy has been recognised as a LinkedIn Top 25 Company and one of the Times Top 50 Employers for Women. They are committed to innovation, sustainability, and creating long-term social value. You will benefit from: Working on some of the UK's most influential and high-profile environmental and infrastructure projects. A strong emphasis on career development, including structured training, mentoring and CPD. A genuinely inclusive and diverse working environment, with active employee networks and supportive policies. Flexible working arrangements to support your wellbeing and work-life balance. Interested? The hiring manager is looking to meet with suitable candidates ASAP so if you meet the above criteria, please contact Josh Jones on (phone number removed) or (url removed)
Audit Senior role in Warwickshire offering strong progression, diverse audit exposure and excellent benefits. Your new company Looking to join a well-established and growing accountancy practice in Warwickshire with a strong reputation for delivering high-quality audit and advisory services. This Top 20 firm supports a wide range of clients, from owner-managed businesses to large groups. You'll be part of a collaborative team that values professional development, technical excellence and long-term career progression. Your new role As an Audit Senior, you will take a leading role in delivering audit assignments from planning through to completion. You will work across a broad and varied portfolio, including UK divisions of multinational groups, consolidations and sizeable regional businesses. Your role will involve undertaking audit fieldwork both on-site and in the office, preparing client deliverables, and building strong working relationships with clients and their teams. You will plan assignments, manage budgets, complete audit files for manager review, attend stock takes and ensure all work meets regulatory and internal quality standards. You will also supervise and review the work of junior team members, support their development, and contribute to the preparation of accounts under IFRS, FRS 102 and FRS 102 1A. As part of a wider audit community, you will share best practice, help resolve technical issues and work collaboratively with other service lines to deliver a seamless client experience. What you'll need to succeed We are looking for an individual with at least three years' experience working in audit, along with ACCA or ACA qualifications. You should have strong technical knowledge of UK GAAP, ISAs and Companies Act requirements, as well as recent hands-on audit experience with owner-managed businesses. Excellent communication skills, strong analytical ability and high attention to detail are essential, along with the confidence to lead audits and supervise junior colleagues. You will be self-motivated, organised and committed to delivering a high-quality service. A full UK driving licence and access to a vehicle are required due to regular travel to client sites. What you'll get in return If successful, you will receive a competitive salary along with a comprehensive benefits package designed to support your wellbeing and career development. This includes an enhanced pension scheme, group life assurance, medical scheme, regular social events and access to an employee benefits portal offering a range of services and discounts. You'll benefit from ongoing training and development opportunities to support both your professional qualifications and personal career goals. Free on-site parking is available at the office and hybrid and flexible working is in operation. The firm strongly values work-life balance and career progression, so you'll have a great future at this firm. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
May 12, 2026
Full time
Audit Senior role in Warwickshire offering strong progression, diverse audit exposure and excellent benefits. Your new company Looking to join a well-established and growing accountancy practice in Warwickshire with a strong reputation for delivering high-quality audit and advisory services. This Top 20 firm supports a wide range of clients, from owner-managed businesses to large groups. You'll be part of a collaborative team that values professional development, technical excellence and long-term career progression. Your new role As an Audit Senior, you will take a leading role in delivering audit assignments from planning through to completion. You will work across a broad and varied portfolio, including UK divisions of multinational groups, consolidations and sizeable regional businesses. Your role will involve undertaking audit fieldwork both on-site and in the office, preparing client deliverables, and building strong working relationships with clients and their teams. You will plan assignments, manage budgets, complete audit files for manager review, attend stock takes and ensure all work meets regulatory and internal quality standards. You will also supervise and review the work of junior team members, support their development, and contribute to the preparation of accounts under IFRS, FRS 102 and FRS 102 1A. As part of a wider audit community, you will share best practice, help resolve technical issues and work collaboratively with other service lines to deliver a seamless client experience. What you'll need to succeed We are looking for an individual with at least three years' experience working in audit, along with ACCA or ACA qualifications. You should have strong technical knowledge of UK GAAP, ISAs and Companies Act requirements, as well as recent hands-on audit experience with owner-managed businesses. Excellent communication skills, strong analytical ability and high attention to detail are essential, along with the confidence to lead audits and supervise junior colleagues. You will be self-motivated, organised and committed to delivering a high-quality service. A full UK driving licence and access to a vehicle are required due to regular travel to client sites. What you'll get in return If successful, you will receive a competitive salary along with a comprehensive benefits package designed to support your wellbeing and career development. This includes an enhanced pension scheme, group life assurance, medical scheme, regular social events and access to an employee benefits portal offering a range of services and discounts. You'll benefit from ongoing training and development opportunities to support both your professional qualifications and personal career goals. Free on-site parking is available at the office and hybrid and flexible working is in operation. The firm strongly values work-life balance and career progression, so you'll have a great future at this firm. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
(Generous salary plus car allowance plus Bonus) Barchester have a rare opportunity for a passionate senior sales professional to join us as a Divisional Sales and Marketing Manager. This vital role will support 40+ care homes across the North East and Scotland Division's portfolio to grow their occupancy and have a positive impact on the commercial success of each and every home. We are looking for someone who is self-motivated, creative, with excellent attention to detail, who will be able to communicate ideas and improvements clearly at all levels.This is a home-based role, with regular travel across North East and Scotland Required experience/qualifications:A background in sales, marketing, and/or communicationsPrevious experience managing a high-performing sales teamConfident in using various reporting processesExperience analysing market and financial data, and presenting conclusionsFull UK driving licence Responsibilities: Review the top line of each care home, translating findings into business plans to achieve occupancy, revenue, and EBITDAR objectivesLine manage a team of Customer Relationship Managers and oversee the commercial performance of a team of Home Service AdvisorsStrategic input into enquiry generation across the divisionWork with management across the division to identify specific difficulties around enquiry management and community engagement, and deliver training to address these areasRecruitment, induction, training, and retention of Customer Relationship Managers and Home Services AdvisorsOversee a Divisional Activities lead and delivery of Life Enrichment programmes in all homesMaintain a good awareness of the market opportunities across the divisionTravel to care homes across the division to gain a depth of knowledge into the Barchester approach and home-specific challengesDeliver occupancy support sessions on a monthly basis across all regions to develop clear action plansWork closely with the marketing and life enrichment teams to develop, deliver, and promote the Barchester ethosSupport Barchester's ambitious new build programme to ensure occupancy growth in 3 newly opened homesOversee social media activity for over 40+ care homes in the division. Demonstrate a clear focus on quality and customer experience Rewards and Benefits: Generous salaryCompetitive car allowanceAccess to a range of retail and leisure vouchersFree learning and development opportunitiesAs the only healthcare provider to be accredited as one of the best companies to work for in the UK, Barchester are dedicated to ensuring that our team are respected and their contribution valued. If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be.7766
May 12, 2026
Full time
(Generous salary plus car allowance plus Bonus) Barchester have a rare opportunity for a passionate senior sales professional to join us as a Divisional Sales and Marketing Manager. This vital role will support 40+ care homes across the North East and Scotland Division's portfolio to grow their occupancy and have a positive impact on the commercial success of each and every home. We are looking for someone who is self-motivated, creative, with excellent attention to detail, who will be able to communicate ideas and improvements clearly at all levels.This is a home-based role, with regular travel across North East and Scotland Required experience/qualifications:A background in sales, marketing, and/or communicationsPrevious experience managing a high-performing sales teamConfident in using various reporting processesExperience analysing market and financial data, and presenting conclusionsFull UK driving licence Responsibilities: Review the top line of each care home, translating findings into business plans to achieve occupancy, revenue, and EBITDAR objectivesLine manage a team of Customer Relationship Managers and oversee the commercial performance of a team of Home Service AdvisorsStrategic input into enquiry generation across the divisionWork with management across the division to identify specific difficulties around enquiry management and community engagement, and deliver training to address these areasRecruitment, induction, training, and retention of Customer Relationship Managers and Home Services AdvisorsOversee a Divisional Activities lead and delivery of Life Enrichment programmes in all homesMaintain a good awareness of the market opportunities across the divisionTravel to care homes across the division to gain a depth of knowledge into the Barchester approach and home-specific challengesDeliver occupancy support sessions on a monthly basis across all regions to develop clear action plansWork closely with the marketing and life enrichment teams to develop, deliver, and promote the Barchester ethosSupport Barchester's ambitious new build programme to ensure occupancy growth in 3 newly opened homesOversee social media activity for over 40+ care homes in the division. Demonstrate a clear focus on quality and customer experience Rewards and Benefits: Generous salaryCompetitive car allowanceAccess to a range of retail and leisure vouchersFree learning and development opportunitiesAs the only healthcare provider to be accredited as one of the best companies to work for in the UK, Barchester are dedicated to ensuring that our team are respected and their contribution valued. If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be.7766
Managing Consultant - Architecture within Consumer and Manufacturing We believe in the power of ingenuity to build a positive human future. As strategies, technologies, and innovation collide, we create opportunity from complexity. Our teams of interdisciplinary experts combine innovative thinking and breakthrough technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results. We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers, and technologists. And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. Our teams operate globally from offices across the UK, Ireland, US, Nordics, and Netherlands. PA. Bringing Ingenuity to Life. Why consider joining our Consumer and Manufacturing community as an Architecture Managing Consultant? Join a team where you're trusted to shape your own path, manage your time, and influence real change for our clients and communities. Grow a flexible and unique career within a trust-based,inclusive environment that values excellence, innovation, and curiosity. Be part of a team actively shaping Consumer and Manufacturing and tackling issues that impact our everyday lives Join other experts within our supportive and collaborative community through knowledge-sharing and peer-level support, coaching and mentoring What you can expect Be part of our management team, helping shape and launch new service propositions while driving strategic business growth. Lead business development initiatives -building trusted client relationships, owning outcomes, and delivering innovative, high-impact solutions. Collaborate with FTSE 100 clients as a respected advisor, guiding them through complex challenges with clarity and creativity. Support your team's growth through coaching, knowledge-sharing, and creating opportunities for them to thrive. Even if you don't meet every requirement below, feel free to still apply as we are often hiring for similar roles which your background might be better suited to. Proven experience leading architecture and development teams, delivering impactful, end-to-end solutions for complex client challenges. Strong understanding of the Consumer and Manufacturing sector, with experience across areas such as banking, insurance, payments, or wealth management. Demonstrated ability to shape and communicate architectural strategies across multiple domains (application, business, integration). Skilled at building trusted relationships with senior stakeholders, translating technical insight into business value. Track record of contributing to business development, including pre-sales, proposal development, and client engagement. Familiarity with architecture frameworks and modelling tools (e.g. UML, ArchiMate), with awareness of emerging trends and technologies. An established network of senior stakeholders within the financial services sector, with a proven ability to nurture and expand relationships that support business development and long term client partnerships. While we advocate for using the right tech for the right task, you can expect to work with the following technologies to ensure scalable, high performance applications: Cloud & Platforms: AWS, Azure, Google Cloud Platform, IBM, Oracle, Salesforce Architecture & Delivery: Microservices, packaged solutions, cloud/on premise models, agile delivery, digital transformation Tools & Frameworks: IoT, cloud native architectures, UML, ArchiMate Additional information Please note that the interview stages may be subject to change based on the specific requirements of the role. Introductory Call with one of our senior Talent Acquisition partners to explore your background, the opportunity and PA. Round 1: 3x competency interviews, allowing you to meet different members of PA. Final Round : Business plan presentation with PA leaders - you will be given guidance and time to prepare in advance. Life At PA encompasses our peoples' experience at PA. It's about how we enrich peoples' working lives by giving them access to unique people and growth opportunities and purpose led meaningful work. Our purpose guides how we work with our clients and our teams, and support our communities, to deliver insight and impact, solving the world's most complex challenges. We're focused on building a workplace that values human difference and diverse mindsets, and a culture of inclusion and equality that unlocks the potential in our people so everyone can be their best self. We are dedicated to supporting the physical, emotional, social and financial well being of our people. Check out some of our extensive benefits: Health and lifestyle perks accompanying private healthcare for you and your family 25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5 additional days Generous company pension scheme Opportunity to get involved with community and charity-based initiatives Annual performance based bonus PA share ownership Tax efficient benefits (cycle to work, give as you earn) We're committed to advancing equality. We recruit, retain, reward and develop our people based solely on their abilities and contributions without reference to their age, background, disability, genetic information, parental or family status, religion or belief, race, ethnicity, nationality, sex, sexual orientation, gender identity (or expression), political belief veteran status, or other by any other range of human difference brought about by identity and experience. We welcome applications from underrepresented groups. Hybrid Working- Our approach is to be in the office or on client site a minimum of 2 days per week. However, the actual time you spend and where you spend it will vary by role or assignment, including up to 5 days per week on client site. Adjustments or accommodations- Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us on
May 12, 2026
Full time
Managing Consultant - Architecture within Consumer and Manufacturing We believe in the power of ingenuity to build a positive human future. As strategies, technologies, and innovation collide, we create opportunity from complexity. Our teams of interdisciplinary experts combine innovative thinking and breakthrough technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results. We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers, and technologists. And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. Our teams operate globally from offices across the UK, Ireland, US, Nordics, and Netherlands. PA. Bringing Ingenuity to Life. Why consider joining our Consumer and Manufacturing community as an Architecture Managing Consultant? Join a team where you're trusted to shape your own path, manage your time, and influence real change for our clients and communities. Grow a flexible and unique career within a trust-based,inclusive environment that values excellence, innovation, and curiosity. Be part of a team actively shaping Consumer and Manufacturing and tackling issues that impact our everyday lives Join other experts within our supportive and collaborative community through knowledge-sharing and peer-level support, coaching and mentoring What you can expect Be part of our management team, helping shape and launch new service propositions while driving strategic business growth. Lead business development initiatives -building trusted client relationships, owning outcomes, and delivering innovative, high-impact solutions. Collaborate with FTSE 100 clients as a respected advisor, guiding them through complex challenges with clarity and creativity. Support your team's growth through coaching, knowledge-sharing, and creating opportunities for them to thrive. Even if you don't meet every requirement below, feel free to still apply as we are often hiring for similar roles which your background might be better suited to. Proven experience leading architecture and development teams, delivering impactful, end-to-end solutions for complex client challenges. Strong understanding of the Consumer and Manufacturing sector, with experience across areas such as banking, insurance, payments, or wealth management. Demonstrated ability to shape and communicate architectural strategies across multiple domains (application, business, integration). Skilled at building trusted relationships with senior stakeholders, translating technical insight into business value. Track record of contributing to business development, including pre-sales, proposal development, and client engagement. Familiarity with architecture frameworks and modelling tools (e.g. UML, ArchiMate), with awareness of emerging trends and technologies. An established network of senior stakeholders within the financial services sector, with a proven ability to nurture and expand relationships that support business development and long term client partnerships. While we advocate for using the right tech for the right task, you can expect to work with the following technologies to ensure scalable, high performance applications: Cloud & Platforms: AWS, Azure, Google Cloud Platform, IBM, Oracle, Salesforce Architecture & Delivery: Microservices, packaged solutions, cloud/on premise models, agile delivery, digital transformation Tools & Frameworks: IoT, cloud native architectures, UML, ArchiMate Additional information Please note that the interview stages may be subject to change based on the specific requirements of the role. Introductory Call with one of our senior Talent Acquisition partners to explore your background, the opportunity and PA. Round 1: 3x competency interviews, allowing you to meet different members of PA. Final Round : Business plan presentation with PA leaders - you will be given guidance and time to prepare in advance. Life At PA encompasses our peoples' experience at PA. It's about how we enrich peoples' working lives by giving them access to unique people and growth opportunities and purpose led meaningful work. Our purpose guides how we work with our clients and our teams, and support our communities, to deliver insight and impact, solving the world's most complex challenges. We're focused on building a workplace that values human difference and diverse mindsets, and a culture of inclusion and equality that unlocks the potential in our people so everyone can be their best self. We are dedicated to supporting the physical, emotional, social and financial well being of our people. Check out some of our extensive benefits: Health and lifestyle perks accompanying private healthcare for you and your family 25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5 additional days Generous company pension scheme Opportunity to get involved with community and charity-based initiatives Annual performance based bonus PA share ownership Tax efficient benefits (cycle to work, give as you earn) We're committed to advancing equality. We recruit, retain, reward and develop our people based solely on their abilities and contributions without reference to their age, background, disability, genetic information, parental or family status, religion or belief, race, ethnicity, nationality, sex, sexual orientation, gender identity (or expression), political belief veteran status, or other by any other range of human difference brought about by identity and experience. We welcome applications from underrepresented groups. Hybrid Working- Our approach is to be in the office or on client site a minimum of 2 days per week. However, the actual time you spend and where you spend it will vary by role or assignment, including up to 5 days per week on client site. Adjustments or accommodations- Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us on
GLL the UKs leading leisure provider are currently recruiting a Human Resources Business Partner to join its People Team based across Belfast. As Human Resources Business Partner you will be a key member of the Regional Leadership Team responsible for working with the Regional Director, central people function and senior colleagues; to deliver the people national plan locally; set the Region's people agenda and for managing work streams and projects to deliver these. The Human Resources Business Partner is responsible for the line management of People Advisors within the Belfast region. Operating across a diverse geographic region the role requires a sound understanding of the political and socio-economic factors that exist within each unique partnership. In this role you will be working in partnership with our key stakeholders to deliver GLL's key objectives, in ensuring our people are trained and enthused to deliver the key priorities within their area. What you need: MCIPD qualified. Master's degree in HR, or other relevant advanced degree. Coaching Qualification (Desirable). Understanding of balance sheets and other financial metrics. Comprehensive and current knowledge of employment law An understanding of learning and organisational development. Relevant, proven experience, in a stand-alone role as a senior HR professional in a commercially driven organisation. Up-to-date and proven experience of managing disciplinary, grievance and absence management and other employee relations case work. Proven experience working in a complex organisation that requires detail orientation, sound judgment and strong analytical skills. Experience of leading the full range of ER change management programmes including organisational restructures, TUPE transfers, employment tribunals and redeployment and redundancy exercises. Experience of coaching managers. Experience of delivering training courses. Ideally have previously operated in a multi-site HR role. What you'll do: Become familiar with the operation of the region and its key performance indicators, for example sales, income and expenditure, and staff utilisation. Use this information, and other insights, to create a prioritised people plan that supports the region's business plan, aligns with the national people plan and manage the delivery of initiatives within these plans. Lead the continuous evaluation of the effectiveness of the regional organisational design and staffing structures. Use relevant people metrics and insight to assess the future workforce needs of the region and determine short, medium and long term plans, in conjunction with the Head of People and workforce information leads, to ensure that these are met. Assist in identifying and promoting internal career pathways for staff within the region, and wider organisation, to support talent development and improve retention. Support the Head of People and Organisational Development in ensuring that appropriate local mechanisms are in place to support the delivery of the company's annual training plans and ensure compliance with essential training requirements. Assess how these plans are supporting the business and work force in terms of skills requirements and gaps with the Associate Director of Learning and Organisational Development. Manage change management initiatives within the Region including: TUPEs, reorganisations, centre openings and closures and changes to structures and roles. Foster constructive working relationships with trade unions and lead collective consultations and negotiations with the support of the Head of People. Coach, upskill and support managers with the aim of improving staff engagement and satisfaction and reducing the number of employee relations cases. Ensure that GLL's HR policies, procedures and practices are followed fairly and consistently by managers and become fully embedded across the Region and organisation. As a charitable social enterprise and cooperative owned by our staff, GLL is a unique organisation for you to have a career with! The basics: This is a full time position. Hours of work will be negotiated with you in line with the needs of the service; Working from home is not possible in this role. We are an accredited Living Wage employer with industry-leading rates of pay. We can offer a career, not just a job, with extensive Learning & Development support available. A uniform will be supplied and must be worn. GLL is Values Driven, not Profit Driven. We work hard to benefit the communities we operate in. As a staff-owned organisation, you will be given the opportunity to join the Society and have a stake in your business. Additionally, GLL offers employees a range of employment benefits: Access to a pension scheme. Health Assurance and access to Counselling services. Access to the tax-efficient Ride to Work bicycle purchase scheme. Free annual eye tests. Discounted nationwide (over 200 centres) inclusive leisure centre membership for you and your partner. This includes GLL Extras! GLL Society benefits (if you choose to join the Society after your probation period) include: The right to stand for the Society board and to vote for board members to represent you. Access to team building and fun events such as treks, concerts, outings, etc. Access to a range of benefits exclusive to our people. About GLL: As the UK's largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales, and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries, and children's centres. Our people are from the communities we serve and help us make real changes in their local area. One of our core values is 'More than a Job', because working with us opens a wide range of possibilities and opportunities for you, starting with how you work with us. To make sure we are having a pos
May 12, 2026
Full time
GLL the UKs leading leisure provider are currently recruiting a Human Resources Business Partner to join its People Team based across Belfast. As Human Resources Business Partner you will be a key member of the Regional Leadership Team responsible for working with the Regional Director, central people function and senior colleagues; to deliver the people national plan locally; set the Region's people agenda and for managing work streams and projects to deliver these. The Human Resources Business Partner is responsible for the line management of People Advisors within the Belfast region. Operating across a diverse geographic region the role requires a sound understanding of the political and socio-economic factors that exist within each unique partnership. In this role you will be working in partnership with our key stakeholders to deliver GLL's key objectives, in ensuring our people are trained and enthused to deliver the key priorities within their area. What you need: MCIPD qualified. Master's degree in HR, or other relevant advanced degree. Coaching Qualification (Desirable). Understanding of balance sheets and other financial metrics. Comprehensive and current knowledge of employment law An understanding of learning and organisational development. Relevant, proven experience, in a stand-alone role as a senior HR professional in a commercially driven organisation. Up-to-date and proven experience of managing disciplinary, grievance and absence management and other employee relations case work. Proven experience working in a complex organisation that requires detail orientation, sound judgment and strong analytical skills. Experience of leading the full range of ER change management programmes including organisational restructures, TUPE transfers, employment tribunals and redeployment and redundancy exercises. Experience of coaching managers. Experience of delivering training courses. Ideally have previously operated in a multi-site HR role. What you'll do: Become familiar with the operation of the region and its key performance indicators, for example sales, income and expenditure, and staff utilisation. Use this information, and other insights, to create a prioritised people plan that supports the region's business plan, aligns with the national people plan and manage the delivery of initiatives within these plans. Lead the continuous evaluation of the effectiveness of the regional organisational design and staffing structures. Use relevant people metrics and insight to assess the future workforce needs of the region and determine short, medium and long term plans, in conjunction with the Head of People and workforce information leads, to ensure that these are met. Assist in identifying and promoting internal career pathways for staff within the region, and wider organisation, to support talent development and improve retention. Support the Head of People and Organisational Development in ensuring that appropriate local mechanisms are in place to support the delivery of the company's annual training plans and ensure compliance with essential training requirements. Assess how these plans are supporting the business and work force in terms of skills requirements and gaps with the Associate Director of Learning and Organisational Development. Manage change management initiatives within the Region including: TUPEs, reorganisations, centre openings and closures and changes to structures and roles. Foster constructive working relationships with trade unions and lead collective consultations and negotiations with the support of the Head of People. Coach, upskill and support managers with the aim of improving staff engagement and satisfaction and reducing the number of employee relations cases. Ensure that GLL's HR policies, procedures and practices are followed fairly and consistently by managers and become fully embedded across the Region and organisation. As a charitable social enterprise and cooperative owned by our staff, GLL is a unique organisation for you to have a career with! The basics: This is a full time position. Hours of work will be negotiated with you in line with the needs of the service; Working from home is not possible in this role. We are an accredited Living Wage employer with industry-leading rates of pay. We can offer a career, not just a job, with extensive Learning & Development support available. A uniform will be supplied and must be worn. GLL is Values Driven, not Profit Driven. We work hard to benefit the communities we operate in. As a staff-owned organisation, you will be given the opportunity to join the Society and have a stake in your business. Additionally, GLL offers employees a range of employment benefits: Access to a pension scheme. Health Assurance and access to Counselling services. Access to the tax-efficient Ride to Work bicycle purchase scheme. Free annual eye tests. Discounted nationwide (over 200 centres) inclusive leisure centre membership for you and your partner. This includes GLL Extras! GLL Society benefits (if you choose to join the Society after your probation period) include: The right to stand for the Society board and to vote for board members to represent you. Access to team building and fun events such as treks, concerts, outings, etc. Access to a range of benefits exclusive to our people. About GLL: As the UK's largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales, and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries, and children's centres. Our people are from the communities we serve and help us make real changes in their local area. One of our core values is 'More than a Job', because working with us opens a wide range of possibilities and opportunities for you, starting with how you work with us. To make sure we are having a pos
CMSPI Insights Advisory Council
Manchester, Lancashire
Job role: Analyst (Associate Consultant) Location: Manchester, England, U.K. - hybrid working model Reporting to: Consulting Team - Performance Manager The world of payments is going through the most thrilling transformation imaginable. Volumes are growing, payment options are expanding, and complexity is intensifying. Retailers are at the epicentre of these changes, and it is CMSPI's mission to revolutionise payments for merchants and retailers worldwide. We are a hyper-growth company and the go-to payments advisor for Global 500 merchants, driving big cost savings, huge sales growth, and enhanced strategies. CMSPI is at the forefront of transforming the payments industry, and as a Analyst (Associate Consultant), you'll be at the heart of this exciting journey. We are seeking a data driven Analyst (Associate Consultant) to play a pivotal role in our journey to become the world's no 1 payments supply chain consultancy. Role Overview CMSPI's Analysts (Associate Consultants) play an integral role within our payments consulting team, where they combine payments knowledge with in depth and meaningful analytics, to discover exciting opportunities that drive optimisation across our clients' payment arrangements. You'll work alongside senior associates, engagement managers, consulting leadership, and the wider CMSPI team to understand the business goals of our clients, with a focus on helping them to better navigate the complexities of their evolving payment ecosystems. The team's goal is to provide powerful data insights to drive tangible improvements to client's payment strategy and third party supplier arrangements. While following CMSPI's refined internal processes and standards, this role provides our Associate Consultants with the opportunity to closely support CMSPI's delivery teams to identify, investigate, and present optimisation initiatives directly to some of the most exciting brands in the world. The day to day deliverables also offer the ability to quickly grow your career and develop your own commercial, technical and leadership skills in the process - all as part of an intelligent and vibrant global team. The key focus areas include: Perform in depth analysis on complex client payment data, internal and external payment processes, using benchmarking data, industry research and payments knowledge. Analysis should be completed efficiently and accurately, with minimal corrections. Produce accurate reports to communicate back to clients through various methods including Excel, Power BI, written reports and presentations. Use CMSPI methodologies and entrepreneurial initiative to suggest opportunities and improvements to client arrangements and support these with detailed analysis. Accompany the project team to client meetings to provide technical and analytical support. Collaborate with Engagement Managers on the production of negotiation and tender documentation to be sent to suppliers of clients, with responsibility for written documentation, appendices and pricing tables. Review commercial contracts and SLAs for CMSPI and clients. Complete all required training on projects and internal processes. With support of the Performance Manager and Director, People Performance, proactively work on an individual development plan. Gain a thorough understanding of each market CMSPI operates in and our core product offerings. Continue to share knowledge from projects with the wider business. Work closely with Senior Associates and Engagement Managers in the management and coordination of projects to ensure deadlines are met, looking at driving process improvements internally to promote efficient data analysis and ultimately drive further value in client projects. You are a great match if Ambitious individual excited by a challenge and curious to learn a new industry and new skills. Bachelor's or Master's degree in Economics, Sciences, Mathematics, Business Administration, Finance, or a related field. 1+ years of professional experience in consulting or analysis, including experience in presenting complex analytical findings. Strong ability to apply logic, creativity and solid problem solving techniques across a variety of topics. Interest in innovation and developments around CMSPI's key differentiators - consulting, market intelligence and sophisticated data analytics. Excellent written and verbal skills, demonstrating an authentic and professional communication approach. Strong organisational skills and ability to manage and prioritize a high volume of tasks to meet deadlines. Demonstrates proactive behaviour in clarifying expectations, asking questions and understanding deliverables for the best outcomes. Demonstrates intellectual curiosity, resilience and flexibility to work in a fast growing business and industry. Comfortable presenting opportunities to internal and external stakeholders, with keen relationship management skills. Willingness to travel to client and company meetings as required. Competence in and experience utilising MS Office. Experience in SQL and Power BI is highly desirable but not required. What we offer Comprehensive payments industry training by in house and industry experts. Excellent performance based earning opportunity, including OKR driven bonuses. Future opportunity for equity, rewarded to high performers. Personal and professional learning opportunities and growth experiences aligned with your career aspirations. Quarterly values award for all employees - with a financial prize. Regular company wide socials and team building events. Monthly reimbursement of commuting costs. 22 vacation days + UK public holidays and discretionary office closure during Christmas. Competitive pension plan, Vitality healthcare cover (after 6 months) and cycle to work scheme.
May 12, 2026
Full time
Job role: Analyst (Associate Consultant) Location: Manchester, England, U.K. - hybrid working model Reporting to: Consulting Team - Performance Manager The world of payments is going through the most thrilling transformation imaginable. Volumes are growing, payment options are expanding, and complexity is intensifying. Retailers are at the epicentre of these changes, and it is CMSPI's mission to revolutionise payments for merchants and retailers worldwide. We are a hyper-growth company and the go-to payments advisor for Global 500 merchants, driving big cost savings, huge sales growth, and enhanced strategies. CMSPI is at the forefront of transforming the payments industry, and as a Analyst (Associate Consultant), you'll be at the heart of this exciting journey. We are seeking a data driven Analyst (Associate Consultant) to play a pivotal role in our journey to become the world's no 1 payments supply chain consultancy. Role Overview CMSPI's Analysts (Associate Consultants) play an integral role within our payments consulting team, where they combine payments knowledge with in depth and meaningful analytics, to discover exciting opportunities that drive optimisation across our clients' payment arrangements. You'll work alongside senior associates, engagement managers, consulting leadership, and the wider CMSPI team to understand the business goals of our clients, with a focus on helping them to better navigate the complexities of their evolving payment ecosystems. The team's goal is to provide powerful data insights to drive tangible improvements to client's payment strategy and third party supplier arrangements. While following CMSPI's refined internal processes and standards, this role provides our Associate Consultants with the opportunity to closely support CMSPI's delivery teams to identify, investigate, and present optimisation initiatives directly to some of the most exciting brands in the world. The day to day deliverables also offer the ability to quickly grow your career and develop your own commercial, technical and leadership skills in the process - all as part of an intelligent and vibrant global team. The key focus areas include: Perform in depth analysis on complex client payment data, internal and external payment processes, using benchmarking data, industry research and payments knowledge. Analysis should be completed efficiently and accurately, with minimal corrections. Produce accurate reports to communicate back to clients through various methods including Excel, Power BI, written reports and presentations. Use CMSPI methodologies and entrepreneurial initiative to suggest opportunities and improvements to client arrangements and support these with detailed analysis. Accompany the project team to client meetings to provide technical and analytical support. Collaborate with Engagement Managers on the production of negotiation and tender documentation to be sent to suppliers of clients, with responsibility for written documentation, appendices and pricing tables. Review commercial contracts and SLAs for CMSPI and clients. Complete all required training on projects and internal processes. With support of the Performance Manager and Director, People Performance, proactively work on an individual development plan. Gain a thorough understanding of each market CMSPI operates in and our core product offerings. Continue to share knowledge from projects with the wider business. Work closely with Senior Associates and Engagement Managers in the management and coordination of projects to ensure deadlines are met, looking at driving process improvements internally to promote efficient data analysis and ultimately drive further value in client projects. You are a great match if Ambitious individual excited by a challenge and curious to learn a new industry and new skills. Bachelor's or Master's degree in Economics, Sciences, Mathematics, Business Administration, Finance, or a related field. 1+ years of professional experience in consulting or analysis, including experience in presenting complex analytical findings. Strong ability to apply logic, creativity and solid problem solving techniques across a variety of topics. Interest in innovation and developments around CMSPI's key differentiators - consulting, market intelligence and sophisticated data analytics. Excellent written and verbal skills, demonstrating an authentic and professional communication approach. Strong organisational skills and ability to manage and prioritize a high volume of tasks to meet deadlines. Demonstrates proactive behaviour in clarifying expectations, asking questions and understanding deliverables for the best outcomes. Demonstrates intellectual curiosity, resilience and flexibility to work in a fast growing business and industry. Comfortable presenting opportunities to internal and external stakeholders, with keen relationship management skills. Willingness to travel to client and company meetings as required. Competence in and experience utilising MS Office. Experience in SQL and Power BI is highly desirable but not required. What we offer Comprehensive payments industry training by in house and industry experts. Excellent performance based earning opportunity, including OKR driven bonuses. Future opportunity for equity, rewarded to high performers. Personal and professional learning opportunities and growth experiences aligned with your career aspirations. Quarterly values award for all employees - with a financial prize. Regular company wide socials and team building events. Monthly reimbursement of commuting costs. 22 vacation days + UK public holidays and discretionary office closure during Christmas. Competitive pension plan, Vitality healthcare cover (after 6 months) and cycle to work scheme.
Lead change through music. Shape young lives. Chief Executive Location: Sussex (Brighton & Worthing base, with regional travel) Salary: c. £65,000 Contract: 4-5 days per week (0.8-1.0 FTE), permanent About the organisation They are an ambitious youth music charity using creativity to transform young people's lives. Working across Sussex, they support young people - particularly those facing disadvantage - to build confidence, find their voice and progress into education, employment and the creative industries. With strong local roots and growing national recognition, the charity combines youth work, music culture and evidence-led practice to create lasting social impact. The Opportunity They are seeking a new Chief Executive to lead the organisation into its next phase of impact and growth. Reporting to the Board, you will set strategic direction, strengthen financial sustainability and lead a values-driven organisation through a period of transition and opportunity. This is a high-impact role combining strategy, cultural leadership, external influence and hands-on organisational leadership. What You'll Do Set direction - lead and deliver a clear, ambitious strategy Lead people and culture - foster an inclusive, high-performing and youth-centred organisation Drive sustainability - develop income, partnerships and long-term resilience Champion safeguarding and inclusion - ensure young people remain safe, heard and at the heart of decisions Be our voice - represent the charity with funders, partners and across the sector Deliver impact - strengthen evidence, learning and outcomes for young people About You You are a values-led, emotionally intelligent leader with the credibility and judgement to lead a mission-driven organisation. You will bring: Senior leadership experience with strategic and operational responsibility A track record of leading change, growth or organisational development Experience of fundraising, business development or income generation Strong financial and governance oversight The ability to build partnerships and influence at a senior level A deep commitment to young people, inclusion and safeguarding A connection to music, youth or creative sectors is highly valued. Why Join Lead a respected, high-impact organisation at a pivotal moment Shape strategy and growth with real autonomy Work at the intersection of youth, culture and social change Make a tangible difference to young people's lives Recruitment Timeline: To ensure equitable access to information and uphold AudioActive's commitment to Equity, Diversity and Inclusion, the charity will be hosting a Q&A webinar in place of individual informal calls with the Chair/Outgoing CEO. We encourage all interested candidates to submit questions in advance, which will be addressed during the session. Please register your interest in attending this webinar on Tuesday 2nd June 6-7pm and we will send you a link. Application Deadline: 5pm, Monday 15th June 2026 First Interviews: w/c 6th July 2026 Final Interviews: w/c 13th July How to Apply Charity People Ltd is acting as a recruitment agency advisor to the charity on this appointment. Interested candidates are invited to submit a CV to and request a candidate pack in the first instance. For an informal conversation about the role or if you have further questions prior to applying, please contact Fabrice Yala on or Tiku van Houtem on or send an email to We want you to have every opportunity to demonstrate your skills, ability, and potential; please contact us if you require any assistance or adjustment so we can help make the application process work for you. Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with. Safeguarding and Safer Recruitment Any offer of employment will be made subject to the receipt of satisfactory references and, where relevant, a Disclosure and Barring Service (DBS) check in line with our Safer Recruitment Policy. The charity operates within robust safeguarding standards and procedures. We are fully committed to creating a safe environment for the children, young people and communities we work with. As such, we carry out comprehensive checks on all potential new staff to deter individuals with harmful intentions and reduce the likelihood of unsafe practice. All staff who work directly with children, young people, or have access to confidential information will be required to complete an enhanced DBS check. In line with the Rehabilitation of Offenders Act 1974, applicants are required to disclose any unspent criminal convictions. Certain roles, particularly those involving work with children and vulnerable people, are exempt from the Act and may require disclosure of all convictions, including those that are spent. This will be clearly outlined in the recruitment materials for such roles.
May 12, 2026
Full time
Lead change through music. Shape young lives. Chief Executive Location: Sussex (Brighton & Worthing base, with regional travel) Salary: c. £65,000 Contract: 4-5 days per week (0.8-1.0 FTE), permanent About the organisation They are an ambitious youth music charity using creativity to transform young people's lives. Working across Sussex, they support young people - particularly those facing disadvantage - to build confidence, find their voice and progress into education, employment and the creative industries. With strong local roots and growing national recognition, the charity combines youth work, music culture and evidence-led practice to create lasting social impact. The Opportunity They are seeking a new Chief Executive to lead the organisation into its next phase of impact and growth. Reporting to the Board, you will set strategic direction, strengthen financial sustainability and lead a values-driven organisation through a period of transition and opportunity. This is a high-impact role combining strategy, cultural leadership, external influence and hands-on organisational leadership. What You'll Do Set direction - lead and deliver a clear, ambitious strategy Lead people and culture - foster an inclusive, high-performing and youth-centred organisation Drive sustainability - develop income, partnerships and long-term resilience Champion safeguarding and inclusion - ensure young people remain safe, heard and at the heart of decisions Be our voice - represent the charity with funders, partners and across the sector Deliver impact - strengthen evidence, learning and outcomes for young people About You You are a values-led, emotionally intelligent leader with the credibility and judgement to lead a mission-driven organisation. You will bring: Senior leadership experience with strategic and operational responsibility A track record of leading change, growth or organisational development Experience of fundraising, business development or income generation Strong financial and governance oversight The ability to build partnerships and influence at a senior level A deep commitment to young people, inclusion and safeguarding A connection to music, youth or creative sectors is highly valued. Why Join Lead a respected, high-impact organisation at a pivotal moment Shape strategy and growth with real autonomy Work at the intersection of youth, culture and social change Make a tangible difference to young people's lives Recruitment Timeline: To ensure equitable access to information and uphold AudioActive's commitment to Equity, Diversity and Inclusion, the charity will be hosting a Q&A webinar in place of individual informal calls with the Chair/Outgoing CEO. We encourage all interested candidates to submit questions in advance, which will be addressed during the session. Please register your interest in attending this webinar on Tuesday 2nd June 6-7pm and we will send you a link. Application Deadline: 5pm, Monday 15th June 2026 First Interviews: w/c 6th July 2026 Final Interviews: w/c 13th July How to Apply Charity People Ltd is acting as a recruitment agency advisor to the charity on this appointment. Interested candidates are invited to submit a CV to and request a candidate pack in the first instance. For an informal conversation about the role or if you have further questions prior to applying, please contact Fabrice Yala on or Tiku van Houtem on or send an email to We want you to have every opportunity to demonstrate your skills, ability, and potential; please contact us if you require any assistance or adjustment so we can help make the application process work for you. Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with. Safeguarding and Safer Recruitment Any offer of employment will be made subject to the receipt of satisfactory references and, where relevant, a Disclosure and Barring Service (DBS) check in line with our Safer Recruitment Policy. The charity operates within robust safeguarding standards and procedures. We are fully committed to creating a safe environment for the children, young people and communities we work with. As such, we carry out comprehensive checks on all potential new staff to deter individuals with harmful intentions and reduce the likelihood of unsafe practice. All staff who work directly with children, young people, or have access to confidential information will be required to complete an enhanced DBS check. In line with the Rehabilitation of Offenders Act 1974, applicants are required to disclose any unspent criminal convictions. Certain roles, particularly those involving work with children and vulnerable people, are exempt from the Act and may require disclosure of all convictions, including those that are spent. This will be clearly outlined in the recruitment materials for such roles.
We have a new and exciting opportunity to join our governance team as our Senior Governance Advisor ! We're looking for a proactive and detail-driven governance professional to play a pivotal role at Freebridge. Supporting the Company Secretary, you'll help ensure strong corporate governance, smooth Board operations, and effective decision-making - all while contributing to meaningful organisational impact. Our Freebridge Community Housing goal is to provide affordable, safe, and quality homes for current and future generations, for those who need a place to call home. Freebridge was set up in 2006, to receive the transfer of the Borough Council of King's Lynn and West Norfolk's housing stock. We now have over 7500 properties across West and North Norfolk, in addition to building new homes for social and affordable rent, and to support those who want to move into shared home ownership. We've had numerous achievements, including delivering our tenants' promises and bringing homes to the Decent Homes Standard, affording our customers a much better quality of living. At Freebridge, we live by our values: Belong, Own It, Think Customer, One Team One Purpose, and Be the Change. Requirements Outline of key responsibilities Provide an efficient, high-quality governance service to support the effective operation of Freebridge Work closely with the Company Secretary, Chair, and Chief Executive to ensure the smooth running of the Board and its committees, including coordinating Board member induction, appraisal, training and development, and recruitment and appointment processes Deputise for the Company Secretary where appropriate, carrying out functions outlined in Standing Orders. This includes maintaining and witnessing the use of the Company Seal, overseeing the receipt and opening of tenders, ensuring statutory and regulatory obligations are met (in liaison with colleagues), and maintaining statutory registers Support the Company Secretary in maintaining high standards of governance and ensuring full compliance with relevant regulatory requirements, deputising as required Coordinate and support the submission of annual returns to the Regulator of Social Housing and the Financial Conduct Authority, ensuring accuracy and timeliness Support the Board in complying with an appropriate Code of Governance and Code of Conduct, and assist in addressing any areas of non-compliance Support governance requirements relating to the Senior Managers and Certification Regime for consumer credit Assist with the review and maintenance of governance documentation, including Freebridge's Rules, Standing Orders, Board Member Agreement, and governance policies, and contribute to the review of Financial Regulations where appropriate Maintain governance registers, including interests, fraud, and anti-money laundering requirements We are looking for someone who has/is Educated to degree level (or equivalent experience) Strong knowledge of the housing sector and associated governance issues, gained through relevant experience Intermediate IT skills, including experience using Microsoft Office Strong consultation, influencing and negotiation skills, with the ability to work effectively with senior stakeholders Desirable A good understanding of the role and responsibilities of a Company Secretary A relevant professional qualification such as CGI (formerly ICSA), or a willingness to work towards this An understanding of data protection and DSAR process Benefits What's in it for you? At Freebridge, we're appreciative of our team and you can enjoy the following benefits from joining us, among many more: An Annual Salary of: £41,400 Generous Holiday Leave: Enjoy 25 days holiday, plus bank holidays, increasing to 30 days after 5 years of service Exclusive Employee Discounts: Access amazing deals through our Reward Gateway Comprehensive Leave Policies: Enjoy 6 months full pay for maternity leave and 2 weeks full pay for paternity leave Health and Wellbeing Support: Access physio and counselling services, along with an employee assistance programme Charitable Leave: One day per year to volunteer for a cause you care about Discounted Gym Membership: Stay fit with discounted membership at Alive Leisure Pension Scheme: A great pension scheme with generous employer contributions (up to 12%) Diversity & Inclusion: Diversity is key to our values and culture. We create a workplace where every voice is heard and respected, embracing diverse perspectives to drive innovation. Our inclusive environment empowers colleagues, ensuring equal opportunities for all. We don't discriminate against employees or potential employees based on protected characteristics. We're happy to accommodate reasonable adjustments during the recruitment process to enable you to perform your best. As part of this commitment, we also offer accessibility tours for candidates to help ensure an inclusive and welcoming experience from the outset.
May 12, 2026
Full time
We have a new and exciting opportunity to join our governance team as our Senior Governance Advisor ! We're looking for a proactive and detail-driven governance professional to play a pivotal role at Freebridge. Supporting the Company Secretary, you'll help ensure strong corporate governance, smooth Board operations, and effective decision-making - all while contributing to meaningful organisational impact. Our Freebridge Community Housing goal is to provide affordable, safe, and quality homes for current and future generations, for those who need a place to call home. Freebridge was set up in 2006, to receive the transfer of the Borough Council of King's Lynn and West Norfolk's housing stock. We now have over 7500 properties across West and North Norfolk, in addition to building new homes for social and affordable rent, and to support those who want to move into shared home ownership. We've had numerous achievements, including delivering our tenants' promises and bringing homes to the Decent Homes Standard, affording our customers a much better quality of living. At Freebridge, we live by our values: Belong, Own It, Think Customer, One Team One Purpose, and Be the Change. Requirements Outline of key responsibilities Provide an efficient, high-quality governance service to support the effective operation of Freebridge Work closely with the Company Secretary, Chair, and Chief Executive to ensure the smooth running of the Board and its committees, including coordinating Board member induction, appraisal, training and development, and recruitment and appointment processes Deputise for the Company Secretary where appropriate, carrying out functions outlined in Standing Orders. This includes maintaining and witnessing the use of the Company Seal, overseeing the receipt and opening of tenders, ensuring statutory and regulatory obligations are met (in liaison with colleagues), and maintaining statutory registers Support the Company Secretary in maintaining high standards of governance and ensuring full compliance with relevant regulatory requirements, deputising as required Coordinate and support the submission of annual returns to the Regulator of Social Housing and the Financial Conduct Authority, ensuring accuracy and timeliness Support the Board in complying with an appropriate Code of Governance and Code of Conduct, and assist in addressing any areas of non-compliance Support governance requirements relating to the Senior Managers and Certification Regime for consumer credit Assist with the review and maintenance of governance documentation, including Freebridge's Rules, Standing Orders, Board Member Agreement, and governance policies, and contribute to the review of Financial Regulations where appropriate Maintain governance registers, including interests, fraud, and anti-money laundering requirements We are looking for someone who has/is Educated to degree level (or equivalent experience) Strong knowledge of the housing sector and associated governance issues, gained through relevant experience Intermediate IT skills, including experience using Microsoft Office Strong consultation, influencing and negotiation skills, with the ability to work effectively with senior stakeholders Desirable A good understanding of the role and responsibilities of a Company Secretary A relevant professional qualification such as CGI (formerly ICSA), or a willingness to work towards this An understanding of data protection and DSAR process Benefits What's in it for you? At Freebridge, we're appreciative of our team and you can enjoy the following benefits from joining us, among many more: An Annual Salary of: £41,400 Generous Holiday Leave: Enjoy 25 days holiday, plus bank holidays, increasing to 30 days after 5 years of service Exclusive Employee Discounts: Access amazing deals through our Reward Gateway Comprehensive Leave Policies: Enjoy 6 months full pay for maternity leave and 2 weeks full pay for paternity leave Health and Wellbeing Support: Access physio and counselling services, along with an employee assistance programme Charitable Leave: One day per year to volunteer for a cause you care about Discounted Gym Membership: Stay fit with discounted membership at Alive Leisure Pension Scheme: A great pension scheme with generous employer contributions (up to 12%) Diversity & Inclusion: Diversity is key to our values and culture. We create a workplace where every voice is heard and respected, embracing diverse perspectives to drive innovation. Our inclusive environment empowers colleagues, ensuring equal opportunities for all. We don't discriminate against employees or potential employees based on protected characteristics. We're happy to accommodate reasonable adjustments during the recruitment process to enable you to perform your best. As part of this commitment, we also offer accessibility tours for candidates to help ensure an inclusive and welcoming experience from the outset.
About the Role The Customer Success Manager will partner with some of Maze's most impactful customers, helping them adopt Maze effectively while elevating their research maturity and confidence. This is a consultative, education-forward role, blending product expertise with research guidance, strategic advisory, and renewal ownership. You'll thrive here if you're a proactive educator, a strong relationship builder, and someone who loves helping customers unlock new capabilities through better research practices. Your remit spans driving adoption, strengthening research workflows, delivering measurable value, and owning renewal success for your book. What You'll Do Customer Education & Research Enablement Support customers in adopting Maze effectively and building confidence in their research practice. Advise on research methodologies, study design best practices, participant recruitment strategies, and insight analysis. Tailor guidance to customers across a wide research maturity range-from seasoned UXRs to teams new to research. Help customers scale research beyond individuals into broader cross functional teams. Portfolio Ownership (Adoption + Full Renewal Ownership) Own the post sale relationship and renewal strategy for a mid upper commercial book across emerging EMEA accounts. Drive adoption depth, feature utilization, and long term engagement across multiple teams and organizational levels. Fully own the renewal motion-pricing, quoting, negotiation, forecasting, and value narrative. Maintain strong, predictable renewal forecasting and manage risk early. Develop deep product expertise to guide customers on advanced capabilities and new features. Expansion Identification & Partnership Identify new champions, emerging use cases, workflow expansion, and organizational signals that point to healthy upsell or cross sell pathways. Qualify expansion opportunities and collaborate with AMs/AEs on structuring, forecasting, and progressing the commercial motion. Partner with AMs/AEs directly on large, multi team, or complex expansion initiatives where they lead the commercial negotiation. Executive & Strategic Guidance Advise senior stakeholders-Design Directors, Heads of Research, VP Product, and occasionally C suite-on integrating continuous research into their product development processes. Guide customers through organizational change and research maturity acceleration, helping Maze become a central part of how they build products. Deliver strategic recommendations that tie Maze usage directly to business outcomes. High Impact Business Reviews Lead structured Executive Business Reviews (EBRs) that showcase value, measurable impact, usage trends, insights, and aligned next steps. Surface opportunities to deepen adoption and expand Maze into additional teams. Cross Functional Partnership & Voice of Customer Act as the Voice of the Customer, surfacing adoption blockers, research trends, product feedback, and insights to Product, Research Partners, and GTM leadership. Collaborate with Product to shape roadmap priorities informed by customer behavior. Work with Marketing and Research Partners to amplify customer stories, best practices, and referenceability. Who You Are Experience 3+ years in Customer Success, Strategic Account Management, or Consulting in a B2B SaaS environment. Experience supporting Enterprise or mid market customers, ideally with product, design, research, or technical audiences. Strong history of owning renewals and driving retention outcomes. Skills & Strengths Research savvy: Comfortable learning, discussing, and guiding research workflows (no formal UXR background required). Teacher mindset: Skilled at translating complex concepts into clear, confidence building guidance. Product fluent: You become an expert in Maze and use that fluency to guide customers at scale. Analytical: Able to interpret customer usage, identify patterns, and turn insights into action. Executive presence: Confident leading strategic conversations with senior stakeholders. Startup ready: Thrives in ambiguity, adapts quickly, and builds structure in evolving processes. Operationally strong: Organized, proactive, and dependable in managing a dynamic book. Bonus Background or coursework in UX research, product design, behavioral science, or adjacent fields. Prior experience supporting research, design, or product teams. Location UK, Ireland, Portugal, Spain, or Netherlands. Inclusivity and Pay We are dedicated to building an equitable, inclusive, and authentic workspace. Unique and diverse perspectives are welcomed, and continuous growth is encouraged. We celebrate non traditional life routes and encourage you to apply should you connect with this job description or the Maze culture. Benefits Health insurance with international coverage, vision, and dental: 100% of the team member premium paid For some locations, coverage options vary, please see our benefits pages for more information Free access to proper mental health care, unlimited virtual therapy sessions (with a human) and 24/7 access to resources Life and Disability Insurance, 100% of the team member premium paid Flexible time off Meaningful equity Company retreats, fully paid for by Maze New MacBook (laptop), paid for by Maze Paid Family leave: 16 weeks for birth or adoptive parents $500/month to be used for dependent health insurance coverage If you don't have dependents to add to your plan, you will still get access to this money to be used at your discretion to get the benefits that matter to you with our flexible a maze ing benefits - gym memberships, co working spaces, food, travel, whatever! $1,500 remote work setup fund to ensure you can set up a productive workspace Flexible work schedule where you manage your own working hours Monthly Bonus.ly points that are awarded to others to recognize teamwork, dedication and helpfulness - points can be cashed out for gift cards and more Virtual social engagements randomly throughout the year SWAG, we have some really cool swag Open, transparent culture that includes virtual: coffee chats, bi weekly all hans meetings, and more Check out all of our a maze ing benefits here.
May 12, 2026
Full time
About the Role The Customer Success Manager will partner with some of Maze's most impactful customers, helping them adopt Maze effectively while elevating their research maturity and confidence. This is a consultative, education-forward role, blending product expertise with research guidance, strategic advisory, and renewal ownership. You'll thrive here if you're a proactive educator, a strong relationship builder, and someone who loves helping customers unlock new capabilities through better research practices. Your remit spans driving adoption, strengthening research workflows, delivering measurable value, and owning renewal success for your book. What You'll Do Customer Education & Research Enablement Support customers in adopting Maze effectively and building confidence in their research practice. Advise on research methodologies, study design best practices, participant recruitment strategies, and insight analysis. Tailor guidance to customers across a wide research maturity range-from seasoned UXRs to teams new to research. Help customers scale research beyond individuals into broader cross functional teams. Portfolio Ownership (Adoption + Full Renewal Ownership) Own the post sale relationship and renewal strategy for a mid upper commercial book across emerging EMEA accounts. Drive adoption depth, feature utilization, and long term engagement across multiple teams and organizational levels. Fully own the renewal motion-pricing, quoting, negotiation, forecasting, and value narrative. Maintain strong, predictable renewal forecasting and manage risk early. Develop deep product expertise to guide customers on advanced capabilities and new features. Expansion Identification & Partnership Identify new champions, emerging use cases, workflow expansion, and organizational signals that point to healthy upsell or cross sell pathways. Qualify expansion opportunities and collaborate with AMs/AEs on structuring, forecasting, and progressing the commercial motion. Partner with AMs/AEs directly on large, multi team, or complex expansion initiatives where they lead the commercial negotiation. Executive & Strategic Guidance Advise senior stakeholders-Design Directors, Heads of Research, VP Product, and occasionally C suite-on integrating continuous research into their product development processes. Guide customers through organizational change and research maturity acceleration, helping Maze become a central part of how they build products. Deliver strategic recommendations that tie Maze usage directly to business outcomes. High Impact Business Reviews Lead structured Executive Business Reviews (EBRs) that showcase value, measurable impact, usage trends, insights, and aligned next steps. Surface opportunities to deepen adoption and expand Maze into additional teams. Cross Functional Partnership & Voice of Customer Act as the Voice of the Customer, surfacing adoption blockers, research trends, product feedback, and insights to Product, Research Partners, and GTM leadership. Collaborate with Product to shape roadmap priorities informed by customer behavior. Work with Marketing and Research Partners to amplify customer stories, best practices, and referenceability. Who You Are Experience 3+ years in Customer Success, Strategic Account Management, or Consulting in a B2B SaaS environment. Experience supporting Enterprise or mid market customers, ideally with product, design, research, or technical audiences. Strong history of owning renewals and driving retention outcomes. Skills & Strengths Research savvy: Comfortable learning, discussing, and guiding research workflows (no formal UXR background required). Teacher mindset: Skilled at translating complex concepts into clear, confidence building guidance. Product fluent: You become an expert in Maze and use that fluency to guide customers at scale. Analytical: Able to interpret customer usage, identify patterns, and turn insights into action. Executive presence: Confident leading strategic conversations with senior stakeholders. Startup ready: Thrives in ambiguity, adapts quickly, and builds structure in evolving processes. Operationally strong: Organized, proactive, and dependable in managing a dynamic book. Bonus Background or coursework in UX research, product design, behavioral science, or adjacent fields. Prior experience supporting research, design, or product teams. Location UK, Ireland, Portugal, Spain, or Netherlands. Inclusivity and Pay We are dedicated to building an equitable, inclusive, and authentic workspace. Unique and diverse perspectives are welcomed, and continuous growth is encouraged. We celebrate non traditional life routes and encourage you to apply should you connect with this job description or the Maze culture. Benefits Health insurance with international coverage, vision, and dental: 100% of the team member premium paid For some locations, coverage options vary, please see our benefits pages for more information Free access to proper mental health care, unlimited virtual therapy sessions (with a human) and 24/7 access to resources Life and Disability Insurance, 100% of the team member premium paid Flexible time off Meaningful equity Company retreats, fully paid for by Maze New MacBook (laptop), paid for by Maze Paid Family leave: 16 weeks for birth or adoptive parents $500/month to be used for dependent health insurance coverage If you don't have dependents to add to your plan, you will still get access to this money to be used at your discretion to get the benefits that matter to you with our flexible a maze ing benefits - gym memberships, co working spaces, food, travel, whatever! $1,500 remote work setup fund to ensure you can set up a productive workspace Flexible work schedule where you manage your own working hours Monthly Bonus.ly points that are awarded to others to recognize teamwork, dedication and helpfulness - points can be cashed out for gift cards and more Virtual social engagements randomly throughout the year SWAG, we have some really cool swag Open, transparent culture that includes virtual: coffee chats, bi weekly all hans meetings, and more Check out all of our a maze ing benefits here.
Due to the growth of the Company, we're seeking a detail oriented, independently minded, Senior Compliance & Legal Manager to help move our Compliance & Group Legal function up to the next level to work to improve efficiencies to meet the requirements of the Group supporting compliance and legal stakeholders to manage a broad spectrum ofRegulatory, Compliance and Risk issues arising from NextEnergy's investments and operational activities globally including group companies and all jurisdictions. The role encompasses detailed management, oversight and advisory of the Firm's compliance and group legal requirements. The role also encompasses a global outlook with regulatory requirements being understood and met in other jurisdictions. Key Responsibilities Deputize for CCLO where necessary with management responsibilities over time to provide support on all compliance and legal projects including data protection, cyber security and oversight of regulatory obligations in all areas of business. Enforcement of Second Line of Defence including oversight of ESG Reporting particularly the CSRD and CSDDD and equivalent UK Reporting obligations. Responsibility for Risk Management Framework with responsibility for enhancing the record keeping and reporting activities of internal committees ensuring record keeping, accurate minutes, action items followed up and collaboration with the business. Provide advice and guidance on financial crime, particularly Anti Money Laundering and terrorist financing, to the business and other control functions; support the Investment Teams on Investment KYC/AML, provide support with any audit requests. Compliance Testing and monitoring control framework and delivery of monitoring objectives within the Compliance team and business including testing of the US Compliance Programme by performing a number of tests as assigned by the CCLO, ensuring all findings/recommendations are documented and addressed. Supporting the provision of enhanced Management Information including compliance monitoring results, corporate governance matters, preparation of Board Materials, and horizon scanning. Skills & Competencies Intellectual Curiosity - we are looking for someone who is truly interested in our profession and has the intellectual curiosity to bring fresh ideas to the team. Independence - working independently is a critical component of the role. Time management & prioritization skills - the ability to effectively manage yourself and your workload is critical. Excellent presentational and communication skills (in English and/or other European languages including Italian) - you must be able to organize your thoughts in a way that others find clear and compelling. Flexibility - being an effective team player means being flexible in your approach and open to getting involved with new things, even if they are not spelled out in your job description. IT Literacy - you need to be comfortable with IT systems and working with data (you should have at least intermediate level Excel and excellent PowerPoint skills). Delivery focus - it may sound obvious, but the ability to proactively churn through work at pace and deliver quality outputs really matters. Strong critical thinking and problem solving skills Passion for the group mission 'to generate a more sustainable future by leading the transition to clean energy'. Alignment with the group values - be a leader, build trust, be responsible, be innovative and 'bring your alpha'. Experience & Qualifications At least 5 8 years of relevant compliance/legal experience in regulatory or legal within the financial services sector. Preference is for candidates in the fund management sector with legal qualifications. Strong knowledge of the investment management industry and/or financial products and financial market processes. Good knowledge of the FCA Handbook and FINRA rules. Good knowledge of European financial markets regulation, e.g. AIFMD / MiFID / MAR. The right to work in the UK. What We Offer A busy role in a supportive team, with plenty of opportunities to learn. International scope - we operate in over 8 countries. 30 days' holiday per year pro rated (3 of which are taken during the festive shutdown in December). BUPA Healthcare for you and qualifying dependents. Cycle to work and electric vehicle leasing schemes. Annual discretionary bonus. Diversity and Inclusion We are committed to equal employment and advancement opportunity irrespective of race, color, ancestry, social background, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability and gender identity.
May 12, 2026
Full time
Due to the growth of the Company, we're seeking a detail oriented, independently minded, Senior Compliance & Legal Manager to help move our Compliance & Group Legal function up to the next level to work to improve efficiencies to meet the requirements of the Group supporting compliance and legal stakeholders to manage a broad spectrum ofRegulatory, Compliance and Risk issues arising from NextEnergy's investments and operational activities globally including group companies and all jurisdictions. The role encompasses detailed management, oversight and advisory of the Firm's compliance and group legal requirements. The role also encompasses a global outlook with regulatory requirements being understood and met in other jurisdictions. Key Responsibilities Deputize for CCLO where necessary with management responsibilities over time to provide support on all compliance and legal projects including data protection, cyber security and oversight of regulatory obligations in all areas of business. Enforcement of Second Line of Defence including oversight of ESG Reporting particularly the CSRD and CSDDD and equivalent UK Reporting obligations. Responsibility for Risk Management Framework with responsibility for enhancing the record keeping and reporting activities of internal committees ensuring record keeping, accurate minutes, action items followed up and collaboration with the business. Provide advice and guidance on financial crime, particularly Anti Money Laundering and terrorist financing, to the business and other control functions; support the Investment Teams on Investment KYC/AML, provide support with any audit requests. Compliance Testing and monitoring control framework and delivery of monitoring objectives within the Compliance team and business including testing of the US Compliance Programme by performing a number of tests as assigned by the CCLO, ensuring all findings/recommendations are documented and addressed. Supporting the provision of enhanced Management Information including compliance monitoring results, corporate governance matters, preparation of Board Materials, and horizon scanning. Skills & Competencies Intellectual Curiosity - we are looking for someone who is truly interested in our profession and has the intellectual curiosity to bring fresh ideas to the team. Independence - working independently is a critical component of the role. Time management & prioritization skills - the ability to effectively manage yourself and your workload is critical. Excellent presentational and communication skills (in English and/or other European languages including Italian) - you must be able to organize your thoughts in a way that others find clear and compelling. Flexibility - being an effective team player means being flexible in your approach and open to getting involved with new things, even if they are not spelled out in your job description. IT Literacy - you need to be comfortable with IT systems and working with data (you should have at least intermediate level Excel and excellent PowerPoint skills). Delivery focus - it may sound obvious, but the ability to proactively churn through work at pace and deliver quality outputs really matters. Strong critical thinking and problem solving skills Passion for the group mission 'to generate a more sustainable future by leading the transition to clean energy'. Alignment with the group values - be a leader, build trust, be responsible, be innovative and 'bring your alpha'. Experience & Qualifications At least 5 8 years of relevant compliance/legal experience in regulatory or legal within the financial services sector. Preference is for candidates in the fund management sector with legal qualifications. Strong knowledge of the investment management industry and/or financial products and financial market processes. Good knowledge of the FCA Handbook and FINRA rules. Good knowledge of European financial markets regulation, e.g. AIFMD / MiFID / MAR. The right to work in the UK. What We Offer A busy role in a supportive team, with plenty of opportunities to learn. International scope - we operate in over 8 countries. 30 days' holiday per year pro rated (3 of which are taken during the festive shutdown in December). BUPA Healthcare for you and qualifying dependents. Cycle to work and electric vehicle leasing schemes. Annual discretionary bonus. Diversity and Inclusion We are committed to equal employment and advancement opportunity irrespective of race, color, ancestry, social background, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability and gender identity.
Responsibilities Accountable for defining client experience standards and journeys: Define "good", "better" or "best" client experiences across all client touchpoints (e.g. onboarding, communications, reporting etc.) Develop best in class client touchpoints for those prioritized, working closely with project and business teams. Bring knowledge of best in class client experiences. Shape programs of work by translating these insights into clear, actionable requirements that delivery teams can execute upon (i.e. close the gap between strategy and delivery). Define measures of success. Assess the current state of JHI's client experience by identifying gaps, pain points and areas of differentiation. Design, run and analyse bi annual client surveys, ensuring insights are clearly articulated and actionable by stakeholders. Annual assessment of client touchpoints against "good", "better" or "best" criteria. Lead on development of clearly articulated service propositions based on the needs of client segments (e.g. insurance clients). Own the development and governance of client tiering and service catalogue frameworks, ensuring alignment between value, service levels, and delivery models. Carry duties as assigned. Qualifications Change management experience Strong communication and coalition building skills Exercising sound business judgement Results driven mindset Influencing ability Nice to have skills Significant experience within the asset management industry Experience in developing best practice client experience through client service, sales or marketing Strong communication skills Deputising for the head of team when needed Supervisory responsibilities Potential for growth Mentoring Leadership development programs Regular training Career development services Continuing education courses Benefits Hybrid working and reasonable accommodations Generous holiday policies Excellent health and wellbeing benefits, including corporate membership to ClassPass Paid volunteer time to step away from your desk and into the community Support to grow through professional development courses, tuition/qualification reimbursement and more Maternal/paternal leave benefits and family services Complimentary subscription to Headspace - the mindfulness app All employee events including networking opportunities and social activities Lunch allowance for use within our subsidised onsite canteen Compensation Annual Bonus Opportunity: Position may be eligible to receive an annual discretionary bonus award from the profit pool. The profit pool is funded based on company profits. Individual bonuses are determined based on company, department, team and individual performance. Legal & EEO Statement At Janus Henderson Investors we're committed to an inclusive and supportive environment. We believe diversity improves results and we welcome applications from candidates from all backgrounds. We understand everyone has different commitments and while we can't accommodate every flexible working request we're happy to be asked about work flexibility and our hybrid working environment. If you need any reasonable accommodations during our recruitment process, please get in touch and let us know at . Janus Henderson Investors is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. All applications are subject to background checks. Applicants must be willing to adhere to the provisions of our Investment Advisory Code of Ethics related to personal securities activities and other disclosure and certification requirements, including past political contributions and political activities. Applicant's past political contributions or activity may impact eligibility for this position.
May 12, 2026
Full time
Responsibilities Accountable for defining client experience standards and journeys: Define "good", "better" or "best" client experiences across all client touchpoints (e.g. onboarding, communications, reporting etc.) Develop best in class client touchpoints for those prioritized, working closely with project and business teams. Bring knowledge of best in class client experiences. Shape programs of work by translating these insights into clear, actionable requirements that delivery teams can execute upon (i.e. close the gap between strategy and delivery). Define measures of success. Assess the current state of JHI's client experience by identifying gaps, pain points and areas of differentiation. Design, run and analyse bi annual client surveys, ensuring insights are clearly articulated and actionable by stakeholders. Annual assessment of client touchpoints against "good", "better" or "best" criteria. Lead on development of clearly articulated service propositions based on the needs of client segments (e.g. insurance clients). Own the development and governance of client tiering and service catalogue frameworks, ensuring alignment between value, service levels, and delivery models. Carry duties as assigned. Qualifications Change management experience Strong communication and coalition building skills Exercising sound business judgement Results driven mindset Influencing ability Nice to have skills Significant experience within the asset management industry Experience in developing best practice client experience through client service, sales or marketing Strong communication skills Deputising for the head of team when needed Supervisory responsibilities Potential for growth Mentoring Leadership development programs Regular training Career development services Continuing education courses Benefits Hybrid working and reasonable accommodations Generous holiday policies Excellent health and wellbeing benefits, including corporate membership to ClassPass Paid volunteer time to step away from your desk and into the community Support to grow through professional development courses, tuition/qualification reimbursement and more Maternal/paternal leave benefits and family services Complimentary subscription to Headspace - the mindfulness app All employee events including networking opportunities and social activities Lunch allowance for use within our subsidised onsite canteen Compensation Annual Bonus Opportunity: Position may be eligible to receive an annual discretionary bonus award from the profit pool. The profit pool is funded based on company profits. Individual bonuses are determined based on company, department, team and individual performance. Legal & EEO Statement At Janus Henderson Investors we're committed to an inclusive and supportive environment. We believe diversity improves results and we welcome applications from candidates from all backgrounds. We understand everyone has different commitments and while we can't accommodate every flexible working request we're happy to be asked about work flexibility and our hybrid working environment. If you need any reasonable accommodations during our recruitment process, please get in touch and let us know at . Janus Henderson Investors is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. All applications are subject to background checks. Applicants must be willing to adhere to the provisions of our Investment Advisory Code of Ethics related to personal securities activities and other disclosure and certification requirements, including past political contributions and political activities. Applicant's past political contributions or activity may impact eligibility for this position.
At Precis, we are a group of friendly experts in media buying, analytics & marketing science, creative and technology with a joint mission to help great companies thrive in the digital landscape. WHAT YOU WILL BE DOING Lead the tactical & operational management of one or more digital marketing channels, ensuring flawless campaign execution, from setup to optimisation and detailed performance analysis. Act as the primary point of contact for clients, proactively managing relationships and ensuring that marketing strategies align with their broader business objectives. Drive end-to-end project management, taking full ownership of timelines, delegation to junior colleagues, and deliverables to ensure successful project completion beyond just channel execution. Direct advanced testing and optimisation initiatives within the channel, applying deep expertise to enhance campaign effectiveness and meet client KPIs. Conduct in-depth channel analysis and audits to identify opportunities for improving brand visibility and performance metrics. Advocate for and integrate innovative tools and technologies to enhance operational efficiency and improve campaign results. Deliver data-driven insights and strategic recommendations to senior stakeholders, acting as a trusted advisor to guide their digital investment decisions. Collaborate with relevant platform representatives and internal colleagues to stay ahead of emerging features and best practices, applying these learnings to drive client success. Promote a collaborative environment, leading by example in integrating channel-specific insights with cross functional team efforts to enhance the overall client experience and success. Facilitate knowledge sharing & mentor junior specialists, providing guidance on channel specific tactics and fostering an environment of continuous learning. WHAT WE ARE LOOKING FOR 4+ years of experience in the digital marketing ecosystem. Comprehensive hands on experience and deep technical expertise in Paid Social, paired with a strong enough understanding of the broader digital landscape to contribute to holistic media plans and marketing strategies across multiple channels. Strong project management skills, with a proven ability to lead complex projects, manage timelines and stakeholders, and coordinate effectively across different teams. Ability to analyse and interpret data across both marketing & analytics platforms (e.g. GA4) and use insights to drive continuous optimisation and achieve better outcomes. Proficiency in crafting and applying effective testing tactics to discover innovative solutions and boost campaign effectiveness. Proficient in communicating complex ideas clearly in presentations and collaborative discussions. Strong mentoring skills, with a focus on sharing knowledge and fostering a learning environment within the team. Preferably experienced in working with Google BigQuery. Familiarity with data visualisation tools (e.g. Looker Studio) and ability to present insights engagingly and understandably. WHAT WE OFFER An intense learning environment where you will be able to grow and develop your skills and passions alongside some of the brightest minds in the industry. A culture that is built on collaboration, trust and innovation. We value having fun together - that's why we also have regular afterworks, team events and a yearly festival. Transparent salary setting - you can find it below the job description on our website! 30 days paid leave, flexible public holidays, parental pay, a solid pension scheme and key insurance. Our different offices also offer different perks such as massage, health care contributions, free book orders, healthy snacks & great coffee, EAP programs and your choice of PC or Mac. A diverse environment with a high focus on inclusion and belonging. We speak 46 native languages around Precis, and our internal inclusion score is 4.5 out of 5. To make things as smooth as possible, please ensure your CV is in English.
May 11, 2026
Full time
At Precis, we are a group of friendly experts in media buying, analytics & marketing science, creative and technology with a joint mission to help great companies thrive in the digital landscape. WHAT YOU WILL BE DOING Lead the tactical & operational management of one or more digital marketing channels, ensuring flawless campaign execution, from setup to optimisation and detailed performance analysis. Act as the primary point of contact for clients, proactively managing relationships and ensuring that marketing strategies align with their broader business objectives. Drive end-to-end project management, taking full ownership of timelines, delegation to junior colleagues, and deliverables to ensure successful project completion beyond just channel execution. Direct advanced testing and optimisation initiatives within the channel, applying deep expertise to enhance campaign effectiveness and meet client KPIs. Conduct in-depth channel analysis and audits to identify opportunities for improving brand visibility and performance metrics. Advocate for and integrate innovative tools and technologies to enhance operational efficiency and improve campaign results. Deliver data-driven insights and strategic recommendations to senior stakeholders, acting as a trusted advisor to guide their digital investment decisions. Collaborate with relevant platform representatives and internal colleagues to stay ahead of emerging features and best practices, applying these learnings to drive client success. Promote a collaborative environment, leading by example in integrating channel-specific insights with cross functional team efforts to enhance the overall client experience and success. Facilitate knowledge sharing & mentor junior specialists, providing guidance on channel specific tactics and fostering an environment of continuous learning. WHAT WE ARE LOOKING FOR 4+ years of experience in the digital marketing ecosystem. Comprehensive hands on experience and deep technical expertise in Paid Social, paired with a strong enough understanding of the broader digital landscape to contribute to holistic media plans and marketing strategies across multiple channels. Strong project management skills, with a proven ability to lead complex projects, manage timelines and stakeholders, and coordinate effectively across different teams. Ability to analyse and interpret data across both marketing & analytics platforms (e.g. GA4) and use insights to drive continuous optimisation and achieve better outcomes. Proficiency in crafting and applying effective testing tactics to discover innovative solutions and boost campaign effectiveness. Proficient in communicating complex ideas clearly in presentations and collaborative discussions. Strong mentoring skills, with a focus on sharing knowledge and fostering a learning environment within the team. Preferably experienced in working with Google BigQuery. Familiarity with data visualisation tools (e.g. Looker Studio) and ability to present insights engagingly and understandably. WHAT WE OFFER An intense learning environment where you will be able to grow and develop your skills and passions alongside some of the brightest minds in the industry. A culture that is built on collaboration, trust and innovation. We value having fun together - that's why we also have regular afterworks, team events and a yearly festival. Transparent salary setting - you can find it below the job description on our website! 30 days paid leave, flexible public holidays, parental pay, a solid pension scheme and key insurance. Our different offices also offer different perks such as massage, health care contributions, free book orders, healthy snacks & great coffee, EAP programs and your choice of PC or Mac. A diverse environment with a high focus on inclusion and belonging. We speak 46 native languages around Precis, and our internal inclusion score is 4.5 out of 5. To make things as smooth as possible, please ensure your CV is in English.
A senior role that sits at the heart of our mission, turning empty and underused buildings into safe, dignified places to live through our Empty Spaces to Homes programme. Habitat for Humanity Great Britain (Habitat GB) is part of the global Habitat for Humanity Federation fighting global poverty and homelessness. We believe that a decent home helps to permanently break the cycle of poverty and allows families to achieve strength, stability, and self-reliance. Job Purpose The Head of Construction (Feasibility & Delivery) is a leadership and technical role responsible for the end-to-end development, delivery and stewardship of Habitat GB s construction and property portfolio. Key responsibilities include strategic planning and technical leadership for core aspects of Habitat GB s domestic programme, such as the construction project pipeline associated with our Empty Spaces to Homes (ES2H) programme. The postholder will lead the feasibility, design, costing, procurement and delivery of demonstration construction projects, primarily the conversion of empty commercial and retail buildings into high-quality, affordable homes, while also ensuring the safe, compliant operation and maintenance of HFHGB-owned, leased and operated properties, including ReStore sites. The Head of Construction (Feasibility & Delivery) is also responsible for the people management of staff, contractors and consultants and (where relevant) volunteers. Key areas of risk management that sit within the portfolio of this role include project and site health & safety, compliance and asset maintenance. This role is central to translating Habitat GB s mission and strategy into high-quality, buildable, scalable projects that maximise social impact. Key Accountabilities/Responsibilities Construction & Programme Delivery • Lead the planning, design and delivery of Habitat GB s demonstration construction projects within the ES2H programme. • Contribute technical leadership to programme strategy, performance monitoring, evaluation and learning. • Work collaboratively with other ES2H workstreams (Advocacy, Research, Scalability) to ensure projects inform and support wider systems change. • Provide expert construction input into organisational decision-making, risk management, and strategy implementation. Building Pipeline Development & Feasibility Lead the identification, assessment and prioritisation of potential conversion opportunities across Great Britain. Conduct frequent site visits to assess empty or underutilised commercial buildings. Undertake and/or oversee: Building diagnostics and technical surveys Early identification of structural, asbestos, planning, fire and compliance risks Location-based risk profiling (logistics, supply chains, neighbourhood constraints) Act as the organisation s technical authority on building viability and conversion risk. Design, Specification & Cost Leadership Develop initial design concepts, spatial layouts and performance specifications that balance cost efficiency, compliance, buildability and the dignity of residents. Ensure all designs meet relevant statutory and organisational requirements, including: UK Building Regulations Fire safety and CDM 2015 Sustainability and environmental standards Provide client side cost leadership and quantity surveying oversight across projects, including: Preparing feasibility cost models, early stage estimates and robust construction budgets Assessing and benchmarking contractor quotations and negotiating best value outcomes aligned with charitable objectives Maintaining effective cost control and financial visibility throughout delivery Lead the appointment and management of architects, planning consultants and specialist technical advisors as required. Construction Delivery, Contractor & Site Management Identify, appoint and manage contractors, subcontractors and consultants on a project-by-project basis. Ensure projects are delivered: safely; to specification; on time and within approved budgets Combine on-site leadership with remote project management, using digital tools, dashboards and reporting systems. Maintain a national overview of live and pipeline projects, providing the Executive Team with clear, real-time updates on milestones, risks, spend and cashflow, and delivery confidence. Health, Safety & Risk Management Be responsible for Health & Safety across Habitat GB s construction and property portfolio. Ensure full compliance with relevant legislation, including CDM 2015. Oversee: Risk assessments and method statements (RAMS) Training and inductions Incident reporting and corrective actions Ensure a strong safety culture across construction sites and property sites, working closely with the Site & Property Maintenance Officer to delivery their responsibilities successfully and safely. Work with colleagues to ensure appropriate insurances are in place. Financial Management & Reporting Own construction and maintenance budgets, ensuring strong financial control and value for money. Lead procurement processes for works, materials, and equipment. Work closely with Finance to ensure accurate forecasting, cost tracking, and timely payment of invoices. Maintain robust project management tools, trackers, schedules, and cost sheets. Provide regular input into organisational performance reporting, risk registers, and assurance processes. People Leadership & Culture Line-manage and support direct reports, setting clear objectives, and providing regular supervision and development. Lead, motivate, and develop a high-performing, values-driven team and contractor network. Ensure good practice management of consultants, contractors and volunteers. Role model Habitat GB s values, including commitment to equity, diversity, inclusion and safeguarding. Person profile: Extensive experience in UK construction project management, particularly refurbishment and conversion projects, with responsibility spanning early feasibility through to delivery. Strong technical understanding of: • UK Building Regulations and fire safety requirements • Permitted Development rights and planning constraints • Health & Safety management, including CDM 2015 Strong client side commercial judgement, with proven ability to develop feasibility cost models, set and manage construction budgets, and maintain effective cost control across projects. Demonstrated experience appointing and managing contractors, consultants and procurement processes to deliver best value outcomes. Strong leadership and people management experience, including the ability to lead teams, contractors and consultants with credibility and clarity. Relevant construction or built environment qualification, or equivalent senior professional experience (e.g. MCIOB, MRICS or similar). Valid CSCS card. Recognised Health & Safety qualification (e.g. IOSH or SMSTS). Full UK driving licence. Skills and competencies: Technically confident and commercially astute, with the ability to exercise sound professional judgement and make high-quality decisions in complex or ambiguous situations. Comfortable operating across strategic leadership and hands-on problem solving, particularly within refurbishment and conversion projects. Highly organised, with the ability to prioritise effectively across multiple concurrent workstreams, sites and geographies. Confident and collaborative communicator, able to work productively with internal teams, partners, volunteers, contractors and external stakeholders. Willing and able to travel extensively across Great Britain in support of project development and delivery. To apply for the role , please send us your CV and a supporting statement (max two sides of A4) telling us about the skills and experience you would bring to the role and your motivation for applying, using the link on our website. Closing date is Monday 25th May 2026.
May 11, 2026
Full time
A senior role that sits at the heart of our mission, turning empty and underused buildings into safe, dignified places to live through our Empty Spaces to Homes programme. Habitat for Humanity Great Britain (Habitat GB) is part of the global Habitat for Humanity Federation fighting global poverty and homelessness. We believe that a decent home helps to permanently break the cycle of poverty and allows families to achieve strength, stability, and self-reliance. Job Purpose The Head of Construction (Feasibility & Delivery) is a leadership and technical role responsible for the end-to-end development, delivery and stewardship of Habitat GB s construction and property portfolio. Key responsibilities include strategic planning and technical leadership for core aspects of Habitat GB s domestic programme, such as the construction project pipeline associated with our Empty Spaces to Homes (ES2H) programme. The postholder will lead the feasibility, design, costing, procurement and delivery of demonstration construction projects, primarily the conversion of empty commercial and retail buildings into high-quality, affordable homes, while also ensuring the safe, compliant operation and maintenance of HFHGB-owned, leased and operated properties, including ReStore sites. The Head of Construction (Feasibility & Delivery) is also responsible for the people management of staff, contractors and consultants and (where relevant) volunteers. Key areas of risk management that sit within the portfolio of this role include project and site health & safety, compliance and asset maintenance. This role is central to translating Habitat GB s mission and strategy into high-quality, buildable, scalable projects that maximise social impact. Key Accountabilities/Responsibilities Construction & Programme Delivery • Lead the planning, design and delivery of Habitat GB s demonstration construction projects within the ES2H programme. • Contribute technical leadership to programme strategy, performance monitoring, evaluation and learning. • Work collaboratively with other ES2H workstreams (Advocacy, Research, Scalability) to ensure projects inform and support wider systems change. • Provide expert construction input into organisational decision-making, risk management, and strategy implementation. Building Pipeline Development & Feasibility Lead the identification, assessment and prioritisation of potential conversion opportunities across Great Britain. Conduct frequent site visits to assess empty or underutilised commercial buildings. Undertake and/or oversee: Building diagnostics and technical surveys Early identification of structural, asbestos, planning, fire and compliance risks Location-based risk profiling (logistics, supply chains, neighbourhood constraints) Act as the organisation s technical authority on building viability and conversion risk. Design, Specification & Cost Leadership Develop initial design concepts, spatial layouts and performance specifications that balance cost efficiency, compliance, buildability and the dignity of residents. Ensure all designs meet relevant statutory and organisational requirements, including: UK Building Regulations Fire safety and CDM 2015 Sustainability and environmental standards Provide client side cost leadership and quantity surveying oversight across projects, including: Preparing feasibility cost models, early stage estimates and robust construction budgets Assessing and benchmarking contractor quotations and negotiating best value outcomes aligned with charitable objectives Maintaining effective cost control and financial visibility throughout delivery Lead the appointment and management of architects, planning consultants and specialist technical advisors as required. Construction Delivery, Contractor & Site Management Identify, appoint and manage contractors, subcontractors and consultants on a project-by-project basis. Ensure projects are delivered: safely; to specification; on time and within approved budgets Combine on-site leadership with remote project management, using digital tools, dashboards and reporting systems. Maintain a national overview of live and pipeline projects, providing the Executive Team with clear, real-time updates on milestones, risks, spend and cashflow, and delivery confidence. Health, Safety & Risk Management Be responsible for Health & Safety across Habitat GB s construction and property portfolio. Ensure full compliance with relevant legislation, including CDM 2015. Oversee: Risk assessments and method statements (RAMS) Training and inductions Incident reporting and corrective actions Ensure a strong safety culture across construction sites and property sites, working closely with the Site & Property Maintenance Officer to delivery their responsibilities successfully and safely. Work with colleagues to ensure appropriate insurances are in place. Financial Management & Reporting Own construction and maintenance budgets, ensuring strong financial control and value for money. Lead procurement processes for works, materials, and equipment. Work closely with Finance to ensure accurate forecasting, cost tracking, and timely payment of invoices. Maintain robust project management tools, trackers, schedules, and cost sheets. Provide regular input into organisational performance reporting, risk registers, and assurance processes. People Leadership & Culture Line-manage and support direct reports, setting clear objectives, and providing regular supervision and development. Lead, motivate, and develop a high-performing, values-driven team and contractor network. Ensure good practice management of consultants, contractors and volunteers. Role model Habitat GB s values, including commitment to equity, diversity, inclusion and safeguarding. Person profile: Extensive experience in UK construction project management, particularly refurbishment and conversion projects, with responsibility spanning early feasibility through to delivery. Strong technical understanding of: • UK Building Regulations and fire safety requirements • Permitted Development rights and planning constraints • Health & Safety management, including CDM 2015 Strong client side commercial judgement, with proven ability to develop feasibility cost models, set and manage construction budgets, and maintain effective cost control across projects. Demonstrated experience appointing and managing contractors, consultants and procurement processes to deliver best value outcomes. Strong leadership and people management experience, including the ability to lead teams, contractors and consultants with credibility and clarity. Relevant construction or built environment qualification, or equivalent senior professional experience (e.g. MCIOB, MRICS or similar). Valid CSCS card. Recognised Health & Safety qualification (e.g. IOSH or SMSTS). Full UK driving licence. Skills and competencies: Technically confident and commercially astute, with the ability to exercise sound professional judgement and make high-quality decisions in complex or ambiguous situations. Comfortable operating across strategic leadership and hands-on problem solving, particularly within refurbishment and conversion projects. Highly organised, with the ability to prioritise effectively across multiple concurrent workstreams, sites and geographies. Confident and collaborative communicator, able to work productively with internal teams, partners, volunteers, contractors and external stakeholders. Willing and able to travel extensively across Great Britain in support of project development and delivery. To apply for the role , please send us your CV and a supporting statement (max two sides of A4) telling us about the skills and experience you would bring to the role and your motivation for applying, using the link on our website. Closing date is Monday 25th May 2026.
About Our Client Join one of the UK's largest and most influential housing associations as we enter a new chapter. Under new leadership, with renewed ambition, strong financial foundations and one of the biggest development programmes in the country.We are Metropolitan Thames Valley Housing (MTVH). Our history, culture and values shape everything we do, from the way we support residents to how we partner with communities to help them thrive. We've created this new post to help deliver our five year strategy. You'll join a purpose driven housing provider with a clear mission that "everyone should have a decent home and the chance to live well" and a deep commitment to social impact, diversity, equity and inclusion. With annual turnover of nearly £500m, we hold strong credit ratings of A (Stable) from S&P and Fitch. Our Director of Financial Reporting will set the standard for financial reporting across MTVH-making sure our information is accurate, trusted and timely, and that it supports strong governance and confident decision-making. Job Description Provide the Executive and Board with high quality, insightful reporting and clear, practical advice. Ensure resources are well managed, aligned to our priorities and used efficiently to maximise impact. Coordinate our financial reporting, ensuring audit, tax and regulatory obligations are met, working in close partnership with external auditors. Act as the trusted expert on budgeting, forecasting and accounting, supporting colleagues with constructive challenge and sound guidance. Play an active role in shaping and delivering MTVH's strategy as part of the Senior Leadership Team. Lead and develop high performing teams, continuously improving how we work and building strong relationships across MTVH and with external partners. The Successful Applicant Senior leadership experience running a high performing financial reporting and advisory function in a complex, regulated organisation. Commercially astute, with a track record of strengthening service delivery, improving ways of working and enhancing stakeholder experience. Relentless about quality-setting robust controls and assurance so the numbers are right, every time. An inspiring, inclusive leader who builds trust, develops talent and brings people with you behind a clear vision. A confident communicator who can translate complex finance into clear options and recommendations for Executive and Board stakeholders. A qualified accountant with strong FRS102/IFRS knowledge and experience producing statutory accounts for a complex group, partnering effectively with external auditors. This is a unique opportunity to join MTVH during a period of significant change, working closely with a new CFO to build on strong foundations and elevate both the finance function and the wider organisation. What's on Offer Competitive salary £140,000 to £160,000 per annum. Generous annual leave and comprehensive pension scheme. Opportunity to work in the not-for-profit sector with a meaningful impact. Collaborative and professional work environment in London. If you are a skilled Director seeking a new role, we encourage you to make contact. Contact Elizabeth Campion Quote job ref JN-181 Job summary Function CFO & Financial Management Subsector CFO & Financial Management Subsector Industry Public Sector & Not-For-Profit Location London Contract type Permanent Consultant name Elizabeth Campion Job reference JN-181
May 11, 2026
Full time
About Our Client Join one of the UK's largest and most influential housing associations as we enter a new chapter. Under new leadership, with renewed ambition, strong financial foundations and one of the biggest development programmes in the country.We are Metropolitan Thames Valley Housing (MTVH). Our history, culture and values shape everything we do, from the way we support residents to how we partner with communities to help them thrive. We've created this new post to help deliver our five year strategy. You'll join a purpose driven housing provider with a clear mission that "everyone should have a decent home and the chance to live well" and a deep commitment to social impact, diversity, equity and inclusion. With annual turnover of nearly £500m, we hold strong credit ratings of A (Stable) from S&P and Fitch. Our Director of Financial Reporting will set the standard for financial reporting across MTVH-making sure our information is accurate, trusted and timely, and that it supports strong governance and confident decision-making. Job Description Provide the Executive and Board with high quality, insightful reporting and clear, practical advice. Ensure resources are well managed, aligned to our priorities and used efficiently to maximise impact. Coordinate our financial reporting, ensuring audit, tax and regulatory obligations are met, working in close partnership with external auditors. Act as the trusted expert on budgeting, forecasting and accounting, supporting colleagues with constructive challenge and sound guidance. Play an active role in shaping and delivering MTVH's strategy as part of the Senior Leadership Team. Lead and develop high performing teams, continuously improving how we work and building strong relationships across MTVH and with external partners. The Successful Applicant Senior leadership experience running a high performing financial reporting and advisory function in a complex, regulated organisation. Commercially astute, with a track record of strengthening service delivery, improving ways of working and enhancing stakeholder experience. Relentless about quality-setting robust controls and assurance so the numbers are right, every time. An inspiring, inclusive leader who builds trust, develops talent and brings people with you behind a clear vision. A confident communicator who can translate complex finance into clear options and recommendations for Executive and Board stakeholders. A qualified accountant with strong FRS102/IFRS knowledge and experience producing statutory accounts for a complex group, partnering effectively with external auditors. This is a unique opportunity to join MTVH during a period of significant change, working closely with a new CFO to build on strong foundations and elevate both the finance function and the wider organisation. What's on Offer Competitive salary £140,000 to £160,000 per annum. Generous annual leave and comprehensive pension scheme. Opportunity to work in the not-for-profit sector with a meaningful impact. Collaborative and professional work environment in London. If you are a skilled Director seeking a new role, we encourage you to make contact. Contact Elizabeth Campion Quote job ref JN-181 Job summary Function CFO & Financial Management Subsector CFO & Financial Management Subsector Industry Public Sector & Not-For-Profit Location London Contract type Permanent Consultant name Elizabeth Campion Job reference JN-181
Our Regulatory Advice team, part of the Stantec Advisory Services Group, has a significant track record of successful delivery across the Water and Infrastructure sectors. We support our clients to help them drive performance and realise financial and social value from their assets. We do this by working with clients in a collaborative environment to provide strategic, resilient, sustainable, and innovative solutions to their performance issues. We work with client teams and stakeholders to unlock hidden data and provide insight into the performance of their asset base, helping them to work more effectively and make systems based, informed and timely decisions. Our continued success in supporting many of the UK's main utility providers and major infrastructure developers brings significant growth across the group. As a result, we have opportunities for Senior Consultants to join our Asset Management and Regulatory Advice teams. The Senior Consultant roles can be based in any of our 40 offices in major cities UK and Ireland, the benefits of hybrid working allows enhanced work life balance by a combination of office and home working. An important part of your role will be to identify wider improvement opportunities for clients to reduce risk and/or improve their effectiveness and efficiency. You will build internal and external relationships to guide and influence client's strategic thinking and raise the profile of our Advisory Services group, with the overall aim of building and growing the Stantec business. As a Senior Consultant - Regulatory Advice, you will play a key role in delivering high quality regulatory advice to clients operating in regulated sectors. You will lead workstreams within larger engagements or deliver smaller assignments independently, producing clear, evidence based analysis and advice on regulatory requirements, price controls, performance frameworks, and assurance. You will work closely with Principals and Directors while supporting the development of junior colleagues. If you are looking for an opportunity to accelerate your career forward within a highly supportive organisation, delivering exceptional solutions for clients then we want to hear from you. About You Experience working in a regulated sector or regulatory consulting environment (utilities preferred). Good understanding of regulatory frameworks, price controls, or performance and incentive regimes. Experience supporting price reviews or revenue setting processes. Familiarity with assurance, audit, or governance concepts. Understanding of benchmarking, or performance measurement. Experience facilitating workshops or supporting senior stakeholder discussions. Strong analytical skills, with the ability to work confidently with data and evidence. Excellent written communication skills, with experience producing regulator or board facing documents. Ability to manage tasks and priorities across multiple workstreams. Strong stakeholder engagement and collaboration skills. This opportunity can be based anywhere in the UK, and we have the right culture and well being to provide the flexibility, support, and work life balance that you need. We offer a fantastic range of benefits including flexible working arrangements, Private Medical Insurance, a strong pension scheme and a people orientated company culture. Importantly, we offer you the chance to play a key part in our growing Advisory Services Group and the opportunity to take your career to another level. About Stantec The Stantec community unites more than 34,000 employees working in over 450 locations across 6 continents. We have been working with our clients and communities in the UK for over 150 years. We plan, design, deliver and manage the development and infrastructure needed to support the creation of sustainable, healthy and prosperous communities. Our teams provide effective and relevant solutions, translating our clients' vision into valued consents, deliverable plans for projects and programmes, and efficient designs for delivery, based on technical excellence and deep market insights. We deal with today's challenges, but also keep a fairer, better tomorrow in sight, looking at how we deliver clean growth, support radical changes in our economy and meet the needs of future communities. Stantec provides equal employment opportunities to all qualified employees and applicants for future and current employment and prohibits discrimination on the grounds of race, colour, religion, sex, national origin, age, marital status, genetic information, disability, sexual orientation, gender identity or gender expression. We prohibit discrimination in decisions concerning recruitment, hiring, referral, promotion, compensation, fringe benefits, job training, terminations or any other condition of employment. Stantec is in compliance with laws and regulations and ensures equitable opportunities in all aspects of employment. Building an inspired, inclusive work environment that attracts, supports, and develops world class talent is a crucial key to our success. If you are excited by this role but worry that your experience doesn't exactly align, we encourage you to apply. At Stantec we want you to perform your best at every stage of the recruitment process and are committed to ensuring it is accessible to all. If you need any support or require adjustments to be made then please contact we will talk to you about how we can support you.
May 11, 2026
Full time
Our Regulatory Advice team, part of the Stantec Advisory Services Group, has a significant track record of successful delivery across the Water and Infrastructure sectors. We support our clients to help them drive performance and realise financial and social value from their assets. We do this by working with clients in a collaborative environment to provide strategic, resilient, sustainable, and innovative solutions to their performance issues. We work with client teams and stakeholders to unlock hidden data and provide insight into the performance of their asset base, helping them to work more effectively and make systems based, informed and timely decisions. Our continued success in supporting many of the UK's main utility providers and major infrastructure developers brings significant growth across the group. As a result, we have opportunities for Senior Consultants to join our Asset Management and Regulatory Advice teams. The Senior Consultant roles can be based in any of our 40 offices in major cities UK and Ireland, the benefits of hybrid working allows enhanced work life balance by a combination of office and home working. An important part of your role will be to identify wider improvement opportunities for clients to reduce risk and/or improve their effectiveness and efficiency. You will build internal and external relationships to guide and influence client's strategic thinking and raise the profile of our Advisory Services group, with the overall aim of building and growing the Stantec business. As a Senior Consultant - Regulatory Advice, you will play a key role in delivering high quality regulatory advice to clients operating in regulated sectors. You will lead workstreams within larger engagements or deliver smaller assignments independently, producing clear, evidence based analysis and advice on regulatory requirements, price controls, performance frameworks, and assurance. You will work closely with Principals and Directors while supporting the development of junior colleagues. If you are looking for an opportunity to accelerate your career forward within a highly supportive organisation, delivering exceptional solutions for clients then we want to hear from you. About You Experience working in a regulated sector or regulatory consulting environment (utilities preferred). Good understanding of regulatory frameworks, price controls, or performance and incentive regimes. Experience supporting price reviews or revenue setting processes. Familiarity with assurance, audit, or governance concepts. Understanding of benchmarking, or performance measurement. Experience facilitating workshops or supporting senior stakeholder discussions. Strong analytical skills, with the ability to work confidently with data and evidence. Excellent written communication skills, with experience producing regulator or board facing documents. Ability to manage tasks and priorities across multiple workstreams. Strong stakeholder engagement and collaboration skills. This opportunity can be based anywhere in the UK, and we have the right culture and well being to provide the flexibility, support, and work life balance that you need. We offer a fantastic range of benefits including flexible working arrangements, Private Medical Insurance, a strong pension scheme and a people orientated company culture. Importantly, we offer you the chance to play a key part in our growing Advisory Services Group and the opportunity to take your career to another level. About Stantec The Stantec community unites more than 34,000 employees working in over 450 locations across 6 continents. We have been working with our clients and communities in the UK for over 150 years. We plan, design, deliver and manage the development and infrastructure needed to support the creation of sustainable, healthy and prosperous communities. Our teams provide effective and relevant solutions, translating our clients' vision into valued consents, deliverable plans for projects and programmes, and efficient designs for delivery, based on technical excellence and deep market insights. We deal with today's challenges, but also keep a fairer, better tomorrow in sight, looking at how we deliver clean growth, support radical changes in our economy and meet the needs of future communities. Stantec provides equal employment opportunities to all qualified employees and applicants for future and current employment and prohibits discrimination on the grounds of race, colour, religion, sex, national origin, age, marital status, genetic information, disability, sexual orientation, gender identity or gender expression. We prohibit discrimination in decisions concerning recruitment, hiring, referral, promotion, compensation, fringe benefits, job training, terminations or any other condition of employment. Stantec is in compliance with laws and regulations and ensures equitable opportunities in all aspects of employment. Building an inspired, inclusive work environment that attracts, supports, and develops world class talent is a crucial key to our success. If you are excited by this role but worry that your experience doesn't exactly align, we encourage you to apply. At Stantec we want you to perform your best at every stage of the recruitment process and are committed to ensuring it is accessible to all. If you need any support or require adjustments to be made then please contact we will talk to you about how we can support you.
Why work for us? A career at Janus Henderson is more than a job, it's about investing in a brighter future together. Our Mission at Janus Henderson is to help clients define and achieve superior financial outcomes through differentiated insights, disciplined investments, and world class service. We will do this by protecting and growing our core business, amplifying our strengths and diversifying where we have the right. Our Values are key to driving our success, and are at the heart of everything we do: Clients Come First - Always Execution Supersedes Intention Together We Win Diversity Improves Results Truth Builds Trust If our mission, values, and purpose align with your own, we would love to hear from you! Your opportunity You will be responsible for defining our approach to Client Experience, working with the business to define 'what good looks like' and monitoring our delivery against this. Accountable for defining client experience standards and journeys: Define "good", "better" or "best" client experiences across all client touchpoints (e.g. onboarding, communications, reporting etc.) Develop best in class client touchpoints for those prioritized, working closely with project and business teams: Bring knowledge of best in class client experiences Shape programs of work by translating these insights into clear, actionable requirements that delivery teams can execute upon (i.e. close the gap between strategy and delivery) Define measures of success Assess the current state of JHI's client experience by identifying gaps, pain points and areas of differentiation: Design, run and analyse bi annual client surveys, ensuring insights are clearly articulated and actionable by stakeholders Annual assessment in our delivery of client touchpoints against "good", "better" or "best" criteria Lead on development of clearly articulated service propositions based on the needs of client segments (e.g. insurance clients) Own the development and governance of client tiering and service catalogue frameworks, ensuring alignment between value, service levels, and delivery models. Carry duties as assigned What to expect when you join our firm Hybrid working and reasonable accommodations Generous Holiday policies Excellent Health and Wellbeing benefits including corporate membership to ClassPass Paid volunteer time to step away from your desk and into the community Support to grow through professional development courses, tuition/qualification reimbursement and more Maternal/paternal leave benefits and family services Complimentary subscription to Headspace - the mindfulness app All employee events including networking opportunities and social activities Lunch allowance for use within our subsidized onsite canteen Must have skills Change management Communicating and building coalitions Exercising business judgement Results Driven Influence Nice to have skills Significant experience within the asset management industry Experience in developing best practice client experience through client service, sales or marketing Strong communication skills Deputise for head of team, when needed Supervisory responsibilities No Potential for growth Mentoring Leadership development programs Regular training Career development services Continuing education courses You will be expected to understand the regulatory obligations of the firm, and abide by the regulated entity requirements and JHI policies applicable for your role. At Janus Henderson Investors we're committed to an inclusive and supportive environment. We believe diversity improves results and we welcome applications from candidates from all backgrounds. Don't worry if you don't think you tick every box, we still want to hear from you! We understand everyone has different commitments and while we can't accommodate every flexible working request we're happy to be asked about work flexibility and our hybrid working environment. Annual Bonus Opportunity: Position may be eligible to receive an annual discretionary bonus award from the profit pool. The profit pool is funded based on Company profits. Individual bonuses are determined based on Company, department, team and individual performance. Benefits: Janus Henderson is committed to offering a comprehensive total rewards package to eligible employees that includes competitive compensation, pension/retirement plans, and various health, wellbeing and lifestyle benefits. Janus Henderson Investors is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. All applications are subject to background checks. You should be willing to adhere to the provisions of our Investment Advisory Code of Ethics related to personal securities activities and other disclosure and certification requirements, including past political contributions and political activities. Applicants' past political contributions or activity may impact applicants' eligibility for this position. You will be expected to understand the regulatory obligations of the firm, and abide by the regulated entity requirements and JHI policies applicable for your role.
May 11, 2026
Full time
Why work for us? A career at Janus Henderson is more than a job, it's about investing in a brighter future together. Our Mission at Janus Henderson is to help clients define and achieve superior financial outcomes through differentiated insights, disciplined investments, and world class service. We will do this by protecting and growing our core business, amplifying our strengths and diversifying where we have the right. Our Values are key to driving our success, and are at the heart of everything we do: Clients Come First - Always Execution Supersedes Intention Together We Win Diversity Improves Results Truth Builds Trust If our mission, values, and purpose align with your own, we would love to hear from you! Your opportunity You will be responsible for defining our approach to Client Experience, working with the business to define 'what good looks like' and monitoring our delivery against this. Accountable for defining client experience standards and journeys: Define "good", "better" or "best" client experiences across all client touchpoints (e.g. onboarding, communications, reporting etc.) Develop best in class client touchpoints for those prioritized, working closely with project and business teams: Bring knowledge of best in class client experiences Shape programs of work by translating these insights into clear, actionable requirements that delivery teams can execute upon (i.e. close the gap between strategy and delivery) Define measures of success Assess the current state of JHI's client experience by identifying gaps, pain points and areas of differentiation: Design, run and analyse bi annual client surveys, ensuring insights are clearly articulated and actionable by stakeholders Annual assessment in our delivery of client touchpoints against "good", "better" or "best" criteria Lead on development of clearly articulated service propositions based on the needs of client segments (e.g. insurance clients) Own the development and governance of client tiering and service catalogue frameworks, ensuring alignment between value, service levels, and delivery models. Carry duties as assigned What to expect when you join our firm Hybrid working and reasonable accommodations Generous Holiday policies Excellent Health and Wellbeing benefits including corporate membership to ClassPass Paid volunteer time to step away from your desk and into the community Support to grow through professional development courses, tuition/qualification reimbursement and more Maternal/paternal leave benefits and family services Complimentary subscription to Headspace - the mindfulness app All employee events including networking opportunities and social activities Lunch allowance for use within our subsidized onsite canteen Must have skills Change management Communicating and building coalitions Exercising business judgement Results Driven Influence Nice to have skills Significant experience within the asset management industry Experience in developing best practice client experience through client service, sales or marketing Strong communication skills Deputise for head of team, when needed Supervisory responsibilities No Potential for growth Mentoring Leadership development programs Regular training Career development services Continuing education courses You will be expected to understand the regulatory obligations of the firm, and abide by the regulated entity requirements and JHI policies applicable for your role. At Janus Henderson Investors we're committed to an inclusive and supportive environment. We believe diversity improves results and we welcome applications from candidates from all backgrounds. Don't worry if you don't think you tick every box, we still want to hear from you! We understand everyone has different commitments and while we can't accommodate every flexible working request we're happy to be asked about work flexibility and our hybrid working environment. Annual Bonus Opportunity: Position may be eligible to receive an annual discretionary bonus award from the profit pool. The profit pool is funded based on Company profits. Individual bonuses are determined based on Company, department, team and individual performance. Benefits: Janus Henderson is committed to offering a comprehensive total rewards package to eligible employees that includes competitive compensation, pension/retirement plans, and various health, wellbeing and lifestyle benefits. Janus Henderson Investors is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. All applications are subject to background checks. You should be willing to adhere to the provisions of our Investment Advisory Code of Ethics related to personal securities activities and other disclosure and certification requirements, including past political contributions and political activities. Applicants' past political contributions or activity may impact applicants' eligibility for this position. You will be expected to understand the regulatory obligations of the firm, and abide by the regulated entity requirements and JHI policies applicable for your role.
Accounts Client Manager Bristol £50,000 - £55,000 A well-established, professional services, independent firm based in North Bristol is looking for an experienced Client Manager to take ownership of a diverse client portfolio while leading and developing a high-performing team. This is an ideal opportunity for someone who combines technical expertise with strong leadership capability and a genuine passion for delivering outstanding client experiences. What's great about this Accounts Client Manager role? Flexible working model. Join a reputable, client-focused firm with a strong professional standing. Work in a supportive environment that values input and encourages development. Enjoy autonomy in managing your portfolio with the backing of a collaborative leadership team. Make a tangible impact on both client success and team growth. Great Social events Free Parking Your role as an Accounts Client Manager: This position sits at the centre of client delivery and team coordination. You will oversee relationships, ensure work is delivered to a high standard, and work closely with senior leadership to provide advisory and consultancy support that helps clients achieve their business goals. The role offers the autonomy to manage your own portfolio alongside the responsibility of mentoring others and contributing to wider business success. What you'll need to succeed: ACCA or ACA qualified (QBE may also be considered). Proven experience managing client relationships and leading teams. Excellent communication and interpersonal skills. Strong organisational and planning abilities. Commercial awareness with a proactive mindset. What next: I am looking for an ambitious Accounts Client Manager to join this growing team. Please get in touch for further details: As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
May 11, 2026
Full time
Accounts Client Manager Bristol £50,000 - £55,000 A well-established, professional services, independent firm based in North Bristol is looking for an experienced Client Manager to take ownership of a diverse client portfolio while leading and developing a high-performing team. This is an ideal opportunity for someone who combines technical expertise with strong leadership capability and a genuine passion for delivering outstanding client experiences. What's great about this Accounts Client Manager role? Flexible working model. Join a reputable, client-focused firm with a strong professional standing. Work in a supportive environment that values input and encourages development. Enjoy autonomy in managing your portfolio with the backing of a collaborative leadership team. Make a tangible impact on both client success and team growth. Great Social events Free Parking Your role as an Accounts Client Manager: This position sits at the centre of client delivery and team coordination. You will oversee relationships, ensure work is delivered to a high standard, and work closely with senior leadership to provide advisory and consultancy support that helps clients achieve their business goals. The role offers the autonomy to manage your own portfolio alongside the responsibility of mentoring others and contributing to wider business success. What you'll need to succeed: ACCA or ACA qualified (QBE may also be considered). Proven experience managing client relationships and leading teams. Excellent communication and interpersonal skills. Strong organisational and planning abilities. Commercial awareness with a proactive mindset. What next: I am looking for an ambitious Accounts Client Manager to join this growing team. Please get in touch for further details: As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
