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Are you looking for a challenging and rewarding role where you will be part of a busy and supportive team? We're recruiting a administrator to join Buckinghamshire Talking Therapies . The role is a fixed term contract of 12 months . Would you like to be part of a team that puts staff wellbeing and patient care at the heart of everything they do? If so, the Buckinghamshire Talking Therapies for anxiety and depression service has a great opportunity for you! Want to know what it s like to work for Buckinghamshire Talking Therapies? Open the What it s like to work for Buckinghamshire Talking Therapies pdf to see what our team members have to say! Main duties of the job Our administrators are a vital part of our team, with a large number of clients across the county we literally couldn t provide high quality care without them; and that s where you come in. If you have good keyboard, administration and computer skills along with a good telephone manner and enjoy liaising between team members and clients in a busy environment, then this is the opportunity for you. As a valued team member we will support you to develop your skills and knowledge, there will be opportunities for you to obtain further qualifications as well as your yearly personal development review. If you enjoy working in a fast paced environment, have a flexible approach and the ability to adapt to changing priorities, this role is an excellent opportunity to develop your skills within a fast moving and supportive environment. Working for our organisation Oxford Health is a great place to work and to be able to showcase the best of yourself when making an application please read the candidate guide to making an application and ensure your supporting statement is tailored to the role you are applying for and addresses any essential criteria. As a Trust we provide physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and Northeast Somerset. Our services are delivered at community bases, hospitals, clinics and people s homes, delivering care as close to home as possible. Our vision is that no matter who you are or where you are, you will tell us that you receive: Outstanding care delivered by an outstanding team Our values are: Caring, safe and excellent We offer a wide range of benefits designed to support your career and wellbeing. These include: • Excellent opportunities for career progression • Access to tailored individual and Trust wide learning and development • 27 days annual leave, plus bank holidays, rising to 33 days with continuous service • NHS Discount across a wide range of shops, restaurants and retailers • Competitive pension scheme • Lease car scheme • Cycle to work scheme • Employee Assistance Programme • Mental Health First Aiders • Staff accommodation (please note waiting lists apply) • Staff networking and support groups hosted by our Equality, Diversity & Inclusion team Detailed job description and main responsibilities We are a nationally recognized, high-performing, and innovative service. Visit our bucks talking therapies website to find out how we support over 11,000 adults to manage their common mental health difficulties. Staff wellbeing is a top priority - We have a very active, award winning, in- service wellbeing team and take a pride in our supportive, collaborative, and productive culture. There may be opportunities for flexible or hybrid working if appropriate, and this would be subject to service need. Buckinghamshire Talking Therapies have bases located within Aylesbury and High Wycombe, and we use additional clinic space around the county. Ability and willingness to travel for work purposes is essential. We expect our staff to share and demonstrate our values and be caring, safe and excellent in everything we do, constantly striving to improve the quality of care we provide and the experience that patients can expect. For further information, please read the attached Job Description and Person Specification. We are aware that some candidates may choose to use AI tools to support their application. We kindly remind applicants that submissions should remain an honest and accurate representation of their experience and must take care to ensure the use of AI tools does not generate an application that does not accurately reflect their knowledge, skills and values. Essential criteria Proven experience of working in an administrative role Proven experience of dealing with the public in a polite and effective manner Proven experience of working within a team Ability to type and talk in order to take referral information and process referrals accurately and efficiently Ability to use Office computer programs including Excel, Word and Outlook Ability to communicate with all levels of staff in a confident and effective way Ability to produce good quality written communication Organisational skills/managing diary systems and tracking information Attention to detail Excellent telephone manner and professional approach 'A' Level/ relevant NVQ III standard or equivalent/previous experience in an Administration Assistant role Desirable criteria Experience of working in a healthcare environment Experience analysing data and interpreting information Experience of using clinical systems such as RIO and PCMIS Desire to attend courses relating to role as appropriate

Who we are GlobalData operates an intelligence platform that empowers leaders to act decisively in a world of complexity and change. By uniting proprietary data, human expertise, and purpose-built AI into a single, connected platform, we help organizations see what s coming, move faster, and lead with confidence. Our solutions are used by over 5,000 organizations across the world s largest industries, delivering tailored intelligence that supports strategic planning, innovation, risk management, and sustainable growth. Why join GlobalData? GlobalData is at a pivotal point in its growth journey and we need curious, ambitious, courageous people to support us in achieving our vision to deliver intelligence that transforms uncertainty into opportunity for the world s most successful organizations.? Our big ambitions mean that life at GlobalData is fast paced, entrepreneurial and rewarding. Working together in an intellectually challenging environment, where learning is super-charged to keep us on our toes, the highly stimulating, fast-paced, global environment we operate in, and our bold ambitions result in unique learning opportunities for our people. The role We are seeking an experienced industry professional to be our Head of Biofuels Research, based in Oxford, reporting directly to the Global Head of Agribusiness Research. This senior position plays a pivotal role in GlobalData s Agribusiness Intelligence division, providing high-level insights into global biofuels markets including FAME, RD/HVO, SAF, ethanol and related feedstocks. The Head of Biofuels Research will lead analytical outputs, drive methodological innovation, oversee client projects, and act as a subject-matter expert for both syndicated and consulting work. We require an experienced industry professional with a deep understanding of biofuel market drivers and trends. The role is instrumental in leading GlobalData s coverage of biofuel markets and delivery of our portfolio of reports, datasets, briefings, webinars and other platform content. The role will include direct management responsibility for a team of analysts, and require significant collaboration with adjacent research teams, notably Sugar and Vegetable Oils. Key responsibilities : Lead the development of supply, demand, trade, and price forecasts across the global biofuels markets. Conduct economic and policy analysis, including the impact of biofuel mandates, trade policies, sustainability regulations, and feedstock supply variability. Oversee and maintain the core databases and forecasting models that underpin GlobalData s market intelligence products. Manage and deliver bespoke client projects from feasibility studies to policy analysis and price outlook assessments ensuring accuracy, insight, and timeliness. Represent GlobalData at industry conferences, client meetings, and research trips, maintaining strong relationships with producers, refiners, traders, policymakers, and end-users. Travel internationally (%) to gather market intelligence, strengthen client relationships, and present insights at key industry events. Collaborate closely with other commodity teams (sugar, vegetable oils, etc.) to ensure analytical consistency across agribusiness markets. Support the Head of Agribusiness Intelligence and Agribusiness Consultancy Director in developing new products, methodologies, and consulting opportunities. Manage a team of analysts in the UK and India, fostering a culture of analytical excellence and professional growth. Collaborate with regional sales teams from across GlobalData, driving client engagement, renewals and new business opportunities. Role requirements: Strong grounding in agricultural economics, applied economics, or related quantitative discipline (Master s degree or above preferred). Proven experience (5+ years) in commodity market analysis, ideally within biofuels. Candidates with a combination of experience (5+ years) covering biofuels, sugar, vegetable oils, and/or related agricultural commodities will be considered. Excellent numerical, analytical, and econometric skills, with a sound understanding of supply-demand dynamics and price formation. Ability to translate complex economic trends into clear, actionable insights for commercial and policy audiences. Confident communicator, capable of engaging with clients, industry participants and policymakers globally. Highly proficient in Microsoft Excel and data management tools; experience with advanced data/programming tools (e.g. MS Power suite, Python) is an advantage. Self-motivated, detail-oriented, and comfortable managing multiple projects to tight deadlines. In addition to a rewarding career, we support our GlobalData colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit (url removed) GlobalData believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

POSITION : GARDEN SUPPORT WORKER RESPONSIBLE TO : GARDENING MANAGER PURPOSE : To provide the support and skills development necessary to ensure individuals with learning disabilities and autism succeed in achieving their aim of working for Style Acre s garden maintenance social enterprise, Green Acre. To provide direct support for people working for Green Acre, helping people to learn gardening skills and tool safety, and to develop professionalism and confidence in the workplace. To be a proactive and positive member of the Green Acre team, working in a flexible and calm way to manage a small group at each garden. To provide transport for the team between the local gardens by driving the garden transit van. To use your gardening knowledge to inspire others or be keen to learn garden maintenance skills such as mowing, hedge cutting, pruning, planting and weeding, in order to inspire others. To have, or to develop an understanding of the methods and communication strategies appropriate to people with learning disabilities and autism. To work in a professional manner in line with the work practices of Style Acre and to ensure the appropriate standard of work practice is adopted by the employee To monitor and record development and progress of the individual employee including helping to set targets and completing regular reviews with the people we support. To take ownership of your own personal development, to be supervised by your line manager on a monthly basis and to commit to attending training and development opportunities identified for your role. To carry out all other duties associated within the role of Garden Support Worker, as directed by the Garden Coordinator or Social Enterprise Manager including providing holiday cover for other Green Acre staff or assisting with other garden groups. To be happy to lone work alongside your supported team of gardeners. Training and Development: Style Acre is committed to providing the training, development and support necessary to ensure all employees understand and achieve the responsibilities of their role and fulfil their personal and professional potential. Mandatory and statutory training is inclusive of this programme. In addition, dependent on the specific service needs and requirements, specialised training will be scheduled into an employee s individual development programme. Examples of where additional specific training would be applicable would be in services supporting people with profound and multiple learning disabilities, complex health needs, autism or mental health needs in addition to their learning disability. What you will need: Want to make a difference to people s lives. We provide full training and an induction to all staff. A positive, can-do, and professional attitude To be reliable A valid UK Driving Licence

At OFG we allow for greater work life balance and extra time to do the things you love outside work Job Title: Pastoral Lead Location: Park School, Chipping Norton, OX7 5QH Hours: 37.5 hours per week Monday to Friday 8.30am - 4.30pm Salary: Up to £31,500 per annum (depending on experience, not pro rata) Contract: Permanent Term Time Only Start: September 2026 UK applicants only - no sponsorship available About the Role We're looking for a confident, compassionate and driven Pastoral Lead to join our team at Park School, someone who can inspire others, champion wellbeing and create a culture where every pupil thrives. This is more than a leadership role - it's your opportunity to shape behaviour, build resilience and transform outcomes every single day. As Pastoral Lead, you'll be at the heart of school life - leading our pastoral team, supporting staff and pupils, and driving a consistent, positive approach to behaviour and wellbeing. You'll play a vital role in creating a structured, nurturing environment where pupils feel respected, supported and motivated to succeed. Key Responsibilities Leading and developing a high-performing pastoral team Championing pupil wellbeing, behaviour and personal development across the school Embedding consistent, effective behaviour strategies and school policies Acting as a key point of support for pupils and staff throughout the school day Overseeing Positive Support Plans (PSPs) and Risk Assessments (RAs) Responding to and managing complex or escalating behaviours with confidence Monitoring and analysing behaviour data to drive continuous improvement Leading reflective debriefs to support growth, learning and better outcomes Safeguarding and promoting the welfare and safety of every pupil About You You are someone who leads with empathy, resilience and clarity - and believes in the power of strong relationships to change lives. You will have: Experience working with pupils with ASC, SEN and complex needs Proven success delivering pastoral interventions and improving outcomes Previous pastoral leadership experience within a school setting Strong communication, organisation and leadership skills A calm, solution-focused approach, even in challenging situations This is an opportunity to take on a meaningful leadership role where your impact will be seen every day - in improved behaviour, increased confidence and positive pupil outcomes. About Us Park School is an independent specialist day school in Chipping Norton for boys and girls aged 7-18 with social, emotional and mental health (SEMH) needs. We provide personalised education in small classes, helping pupils re-engage with learning and achieve positive outcomes. Our holistic approach builds confidence, resilience, and academic progress. At Park School, we support every pupil to develop the skills and self-belief needed for a successful future. Acorn Education offers rewarding careers and meaningful challenges while making a real difference in young people's lives. As a leading UK provider of specialist education for children and young people with special educational needs, and part of Outcomes First Group, we deliver innovative, evidence-based approaches that support measurable progress and lasting impact. We are really proud to say that in 2025 Outcomes First Group were officially certified as a 'Great Place to Work' for the sixth year running. Why Join Us? We place pupils and vulnerable young adults at the heart of everything we do, so every day brings the satisfaction of making a real difference. We are committed to the safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS. Life Assurance Pension scheme with options to increase contributions "Your Wellbeing Matters" - mental health support and physical health checks Flexible Benefits Platform (Vista), including: Health, wellbeing and insurance benefits Hundreds of UK and international discounts Cycle to Work Scheme & Electric Car Purchase Scheme Critical illness cover Family Growth Support, including enhanced maternity/paternity leave and paid fertility treatment support We reserve the right to close the vacancy early if we receive a high volume of suitable applications. Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales .

Waste Segregation Officer - Reading Holiday cover / sicknes cover - IMMEDATE WEDNESDAY, THURSDAY, FRIDAY, SATURDAY AND SUNDAY Part time 08.00 - 3pm IMMEDIATE MUST HAVE SAFETY BOOTS AND HIVIZ About the role As a Waste Segregation Officer you'll be contributing to an ever-growing established company that's helping customers reduce their impact on the environment, conserve natural resources and reduce landfill. What will I be doing? You will be organising our customers waste from bin bags into the correct recycling and non-recycling bin locations. You will also be on our customers site and will have to liaise with our customers if there are any issues or additional requirements. What are the requirements? You must be able to demonstrate reliability, good communication skills and a willingness to want to help our customers create a cleaner environment. Excellent attention to detail as you will be organising our customers waste into recycling and non recycling bins. Experience of working in the waste industry is desirable but not essential. Experience dealing with customers face to face would be desirable. Overview We are seeking a dedicated Waste Operative to join our team. The successful candidate will be responsible for the safe and efficient handling of waste materials, ensuring environmental compliance and maintaining cleanliness across our facilities. This role offers an opportunity to work in a dynamic environment where safety, organisation, and physical capability are essential. Prior experience in waste management or mechanical knowledge is advantageous but not mandatory, as training will be provided. Responsibilities Collect, sort, and dispose of waste materials in accordance with company procedures and environmental regulations. Operate waste handling equipment safely and effectively, including compactors and balers. Assist with the loading and unloading of waste containers using appropriate lifting techniques. Ensure all waste areas are kept clean, organised, and free from hazards. Conduct routine inspections of waste storage areas to identify potential issues or safety concerns. Follow health and safety protocols at all times to minimise risks associated with heavy lifting and machinery operation. Collaborate with team members to optimise waste management processes and improve operational efficiency. Experience Previous experience in waste management, recycling, or related fields is desirable but not essential. Mechanical knowledge or familiarity with waste handling equipment is a plus. Ability to perform heavy lifting safely and effectively is required. Physical fitness to undertake manual tasks throughout the shift is necessary. A proactive attitude towards safety and environmental standards is highly valued. This role provides an excellent opportunity for individuals seeking a physically active position within a supportive team environment, committed to sustainability and safety standards. Job Type: Part-time Work Location: In person

Housing Officer x6 (Wiltshire, Dorset & Somerset) Location: South West Salary : £36,000 per annum Vacancy Type: Full Time It matters. So we're bringing it closer to home. Our customers have told us they want us to better understand their needs at a local level, and to be more visible in the communities we serve. We've listened. That's why we're creating new roles, strengthening our local presence, and looking for people who want to be part of what comes next. This is a varied, hands-on role where no two days are the same. You'll be a visible and trusted presence in your communities - supporting customers, managing tenancies proactively, and working closely with partners to help people sustain their homes and live well. We are looking for six Housing Officers to cover the following patches in the South West - Wiltshire, Dorset & Somerset: x1 - Cotswold; West Oxfordshire; Wiltshire x1 - Wiltshire x2 - Somerset x2 - Dorset (Bournemouth, Christchurch and Poole, New Forest) What you'll be doing You'll take ownership of a defined patch, acting as the key point of contact for residents and ensuring services are responsive, compliant, and customer-focused. Your responsibilities will include: Managing the full tenancy lifecycle, from sign-up through to end of tenancy Handling tenancy changes, mutual exchanges, and investigations into tenancy breaches or fraud Supporting lettings and voids activity to minimise rent loss and turnaround times Carrying out estate inspections and addressing neighbourhood and environmental issues Managing low-level anti-social behaviour, neighbour disputes, and supporting more complex cases Identifying and responding to vulnerability, safeguarding, hoarding, and non-access cases Completing person-centred fire risk assessments and monitoring health and safety issues Investigating complaints and learning from outcomes to improve services Working in partnership with local authorities and external agencies to support customers effectively Throughout everything you do, you'll champion Stonewater's Customer Promise - delivering services that are respectful, personalised, and trauma-informed. What we're looking for You'll bring experience of housing management or a similar customer-facing role, along with the confidence to manage complex and sensitive situations professionally. You'll also have: Experience of tenancy, estate management, lettings or neighbourhood services within social housing Knowledge of housing legislation, including safeguarding, ASB and welfare reform Strong communication and influencing skills, with the ability to work calmly under pressure A customer-focused mindset, with a commitment to equality, inclusion and trauma-informed practice Confidence using digital systems and data to manage cases and improve performance The ability to work independently, manage competing priorities, and make sound day-to-day decisions You'll also be comfortable working flexibly, including participating in an out-of-hours rota where required. Why join us? At Stonewater, our customer promise is " We are proud to make things personal; if it matters to our customers, it matters to us." This role is at the heart of how we build trust with our customers. If you're someone who takes pride in getting things right, supporting others, and making a difference through everyday interactions, we'd love to hear from you. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We're looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.

Global Marketing Communications Manager Are you ready to lead inspiring marketing content that makes a real impact worldwide? As the Marketing Communications and Content Lead, you will shape and drive the company's product brand storytelling and strategic content initiatives. This role offers you the chance to lead inspiring campaigns in a dynamic, international environment, where your creativity and strategic thinking will make a real impact. Global Marketing Communications Manager Responsibilities This position will involve, but will not be limited to: Developing and executing integrated marketing campaigns that promote the company's technical solutions, supporting demand generation and brand growth. Shaping compelling content across multiple channels, including digital, print, and social media, to engage target audiences and strengthen brand positioning. Collaborating with Product Managers, Regional Marcom Leads, and external agencies to ensure consistent messaging and effective delivery of campaigns. Leading creative projects, from ideation through to delivery, and maintaining brand integrity across all materials. Analysing campaign performance data to optimise strategies and demonstrate programme ROI. Managing content calendars, stakeholder briefs, and project deadlines to ensure seamless operational execution. Global Marketing Communications Manager Rewards Competitive salary ranging from £40,(Apply online only) to £60,(Apply online only), negotiable based on experience. Full-time, permanent position with flexible hybrid working arrangements. Generous benefits package, including private medical insurance, pension scheme, and employee assistance programme supporting mental health, financial, and legal wellbeing. 25 days holiday plus bank holidays, with options to purchase additional days. Cycle to work scheme encouraging healthy, eco-friendly commuting. The opportunity to influence global brand strategy within a leading high-tech solutions provider and elevate your career in an innovative environment. The Company Our client is a pioneering leader in technical product solutions, supporting industries worldwide to optimise efficiency and reduce risk. Known for their innovative approach and commitment to excellence. Global Marketing Communications Manager Experience Essentials Proven experience in B2B marketing, ideally within a technology, scientific, or industrial sector. Strong background in content creation, campaign planning, and brand messaging. Excellent copywriting and editing skills, with the confidence to craft audience-centric content for diverse channels. Experience managing and influencing cross-functional teams, including external agencies and regional stakeholders. Experience working within a global organisation is highly desirable. Location Based south of Oxford, this is a hybrid role, combining home working with office days at a location accessible via key transport links, and free onsite parking. Action If you would like to find out more about this excellent opportunity, then please apply online today! We will review and respond to all applications. Allen Associates is a leading recruitment company in Oxfordshire recruiting for Marketing, Finance, Human Resources and PA/Administrative roles. Allen Associates operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on current vacancies please visit (url removed) and follow us on LinkedIn.

Our client is a highly regarded and award-winning house builder who, with an excellent land bank and project pipeline, are looking appoint a first-class Senior Site Manager to lead on their new scheme in South Oxfordshire. The ideal candidate will have proven experience as a No.1 Manager and have delivered multiple quality led schemes from cradle to grave. Key responsibilities: Lead all on-site construction activities to deliver high-quality homes safely, on time and within budget. Manage site programmes, subcontractors and suppliers to maintain smooth progress. Take overall responsibility for health, safety, and environmental compliance. Maintain quality control and ensure all works meet NHBC and company standards. Lead and develop the site team, promoting a positive and productive culture. Liaise with internal departments, local authorities, and inspectors to resolve issues efficiently. Support the customer journey by ensuring timely handovers and exceptional finish quality. Monitor progress, identify risks, and implement corrective actions to keep the build on track. Work with commercial teams to manage costs and achieve value for money. Please get in touch for more details and a confidential chat with George.

Are you looking to work for a creative, innovative and forward thinking team? The Neurodevelopmental Conditions Service (NDC) is one of the specialist Child and Adolescent Mental Health Services (CAMHS). We offer diagnostic assessment of autism and attention deficit hyperactivity disorder (ADHD), as well as other neuro-developmental conditions. As a service, we work closely with Oxford University to lead on research opportunities. With the support of NHS England the NDC service are currently developing a new diagnostic ASD Adolescent assessment tool. We're looking for a permanent, full time, Administrator to join our team, to support the amazing work we do. You'll have the opportunity to experience working in an established administrative team, while working alongside the clinical team. The support you provide goes a long way towards making a real difference to the lives of children, young people and their families. So if you're looking for a role that gives you purpose, we're the team for you. The wellbeing of our Administrative and Clinical staff is top of our agenda; we have an active Wellbeing Team and regular opportunities for staff support. We have a strong ethos of collaboration, shared reflection and team working. On a day-to-day basis, this will include organisation of systems to ensure the smooth running of the office, diary and post management, taking and typing minutes and other clerical duties. This an office based role. Main duties of the job To provide administrative support to the team ensuring that there are effective administrative systems and procedures in operation. To provide administrative support for meetings as requested and to ensure follow up action is completed. Including producing notes of meetings, setting up meetings, preparing agendas, ensuring that a bring forward system of paperwork is maintained to ensure correspondence/information is available for meetings. To respond to email, telephone enquiries and written enquiries using a high level of initiative and responding in a confidential and sensitive way and action in the appropriate way. To communicate confidential and sensitive information on patients and policy issues, and complex information on directorate issues to external agencies. Working for our organisation Oxford Health NHS Foundation Trust provides physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset. Our services are delivered at community bases, hospitals, clinics and people s homes, delivering care as close to home as possible Our vision is that no matter who you are or where you are, you will tell us that you receive: Outstanding care delivered by an outstanding team Our values are: Caring, safe and excellent At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing. These include: Excellent opportunities for career progression Access to tailored individual and Trust wide learning and development 27 days annual leave, plus bank holidays, rising to 33 days with continuous service NHS Discount across a wide range of shops, restaurants and retailers Competitive pension scheme Lease car scheme Cycle to work scheme Employee Assistance Programme Mental Health First Aiders Staff accommodation (please note waiting lists may apply) Staff networking and support groups hosted by our Equality, Diversity & Inclusion team Detailed job description and main responsibilities We hope that the advert has given you a clear understanding of the skills we are seeking and the opportunity at hand. You will need to use the supporting statement element of your application form to demonstrate your suitability for this role and you should refer to the job description, person specification and the guidance notes attached to this role to help you tailor your application. The essential and desirable criteria will be used to shortlist for interview and you should ensure that you refer to these within your application to increase your chances of being selected for interview. We are aware that some candidates may choose to use AI tools to support their application. We kindly remind applicants that submissions should remain an honest and accurate representation of their experience and must take care to ensure the use of AI tools does not generate an application that does not accurately reflect their knowledge, skills and values. Essential criteria Higher Education qualification (i.e. 'A' Level/NVQ III standard) or equivalent/previous experience in an Administration Assistant role Experience of using Office computer programs including Excel, Word and Outlook Organisational skills/managing diary systems and tracking information Excellent telephone manner Able to work effectively within a team environment Ability to liaise with all professionals and levels in a confident and effective manner Desirable criteria Working knowledge of email systems, Carenotes, Rio and the Patient Browser

Role: Assistant Catering Manager Salary: £13.17 - £13.61 per hour Hours : Flexible We are looking for a motivated, hands-on Assistant Catering Manager to support the day-to-day running and growth of our catering social enterprises. This is a rewarding opportunity to combine your catering and leadership skills while making a real difference to the lives of the people we support. About Style Acre Style Acre is an Oxfordshire-based, award-winning and forward-looking charity supporting adults with learning disabilities, autism and physical needs. We have over 35 supported living households, 3 community day hubs and a successful work programme, supporting more than 250 people. We are rated Outstanding by the Care Quality Commission (CQC). We are looking for a caring, organised and can-do person to join our team at our flagship Blewbury Tea Room. Main Purpose Alongside the Catering Manager and Social Enterprise Manager, this role has shared responsibility for the effective management and growth of the catering social enterprises and the delivery of meaningful, enriching, and stimulating work opportunities for the people we support with learning disabilities and autism. Principal Responsibilities Current Catering social enterprises (Tea room, Café at Francis Curtis Court, Delivered and Pantry Service): ?Share responsibility for the day-to-day management of the catering social enterprises, ensuring a safe, inclusive, and supportive environment for people we support, staff, volunteers, and customers. Ensure adherence to all relevant health and safety procedures and compliance with Environmental Health requirements. Escalating any food safety or hygiene concerns promptly to the appropriate level of management. Support the Catering Manager in planning menus, sourcing ingredients, and ordering supplies in line with operational needs and budgets. Work collaboratively with Day Opportunities Management and the Work Programme Team to ensure the catering social enterprises provide meaningful and appropriate work opportunities. Support the marketing and promotion of the catering social enterprises, including the development and delivery of seasonal events and initiatives. Maintain a strong presence within the local community and deliver high standards of customer service through effective training and support of all team members. Ensure the premises (internal and external) are maintained to a high standard of cleanliness and presentation, reporting any maintenance issues promptly to the appropriate person within the organisation. Team Management Provide line management and supervision to the catering team alongside the Catering Manager, including training, regular supervisions, performance reviews, and ongoing support. Help with the preparation of weekly staff and volunteer rotas, ensuring adequate cover to meet operational requirements within agreed staffing hours. Flexible approach to hours worked if needed to provide cover for holidays, sickness etc Ensure all people supported, staff, and volunteers receive appropriate training, including mandatory and role-specific catering training (e-learning, face-to-face, and on-the-job training). Undertake any other duties of a similar nature and level of responsibility as required by the organisation. Finance Ensure all financial transactions are handled in accordance with the charity s policies and procedures, including banking daily takings and managing cash floats. Support the Catering Manager and Social Enterprise Manager in monitoring income, costs, and overall financial performance to ensure targets are achieved. Training and development Style Acre is committed to providing the training, development, and support necessary to enable all employees to fulfil their roles effectively and achieve their personal and professional potential. This includes mandatory and statutory training, as well as any role-specific or specialised training required to meet service needs. Training will be incorporated into an individual development programme and reviewed regularly. We offer a wide range of benefits 30 days annual leave (including bank holidays) for full-time staff (pro-rata for part time) Company Pension Scheme - 5% Employer Pension Contribution Flexible working hours Employee benefits package with Perkbox Recommend a friend incentive scheme for employees Wellness programs Company events & social hours

We are pleased to announce we are recruiting Support Workers to join our passionate care team in the heart of Oxfordshire. We are looking to recruit vibrant, energetic, and motivated Support Workers to work at our supported living service in Headington, Oxfordshire. Here we provide quality person-centred care and support to individuals with learning disabilities, physical disabilities, and additional mental health support needs to live exciting and independent lives. No two days will be the same as we support service users to follow their passions and engage in a range of activities including cooking/baking, walking, shopping and many more. We are looking for someone with a genuine interest in providing quality care and support to our residents and becoming part of our friendly and energetic staff team. Your role will include providing personal care, administering medication and lone working. You will encourage service users to engage in a range of exciting social activities both within and outside their homes, developing warm and trusting relationships with service users and their families enabling them to enjoy their time at the service to the fullest. The position involves full-time hours (37.5 hours per week) and a willingness to work daytimes, evenings, weekends and sleep-ins. We are looking for Support Workers from all walks of life. No previous care experience is needed, just a passion for providing person-centred care and support and working in a bright, friendly environment. We look forward to welcoming you to our vibrant community! Vacancy Reference Number: 93479 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number Full training is provided, as is the opportunity to work towards QCF Diploma in Health and Social Care. Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Annual Leave and company paid enhanced DBS. We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded. Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK

Job Purpose: At Lucy Properties we pride ourselves on maintaining high standards across our 360 rental properties in the Oxford area. We are seeking a proactive and experienced Maintenance Assistant to join our professional and friendly maintenance team based in Jericho. This role offers the opportunity to work across a wide variety of tasks in a well-organised and respectful workplace, where quality, safety and teamwork are key. Business Overview: At Lucy Real Estate, comprised of Lucy Properties and Lucy Developments, our mission is to provide high-quality homes and outstanding support to our tenants and buyers alike. Lucy Properties is a trusted letting and management business that owns, lets and manages a portfolio of 360 residential properties, home to over 850 tenants in Oxford. Our dedicated in-house property and maintenance team ensures responsive, professional service, with tenant satisfaction as our top priority. Lucy Developments specialize in the creation of high-end, sustainable homes for sale. Focused on prime locations within a 90-minute commute from Oxford, we are committed to thoughtful design, environmental responsibility, and long-term value. Job Context: As a Maintenance Assistant, you will play a key role in ensuring our properties are safe, well maintained and presented to a high standard. You will carry out general maintenance duties including carpentry, decorating, plumbing, general cleaning and landscaping, working both independently and as part of the wider maintenance team. You will conduct regular inspections to quickly identify and address maintenance needs, assist with event setups as required and ensure ongoing compliance with health and safety regulations. Job Dimensions: - This is a full-time client facing role working 37hours per week Monday to Friday. - The successful candidate will be expected take part in the on-call emergency rota - The role will report directly to the Maintenance Manager. Key Accountabilities: - Carry out scheduled and ad-hoc property repairs and maintenance to a high standard. - Conduct preventative maintenance and identify areas requiring upgrades or replacements - Provide clear advice and support to tenants on maintenance matters - Undertake a variety of repair and maintenance tasks including:Carpentry, General building work, Basic Plumbing, Painting and decorating, Brickwork and plastering, Roofing and guttering. - Furniture removal and waste disposal (using company van) - Conduct regular property inspections to identify potential issues - Ensure compliance with all health and safety regulations - Participate in the emergency on-call rota as required - Undertake any other duties as required to support continuous service improvement Qualifications: Minimum Qualifications, Knowledge, and Experience - Experience in property maintenance or a related trade - Working knowledge of carpentry, plumbing, painting and general repairs - Ability to troubleshoot and resolve minor electrical, plumbing and structural issues - Competency in using hand tools and maintenance equipment - Strong communication skills and a customer focused approach - Full UK driving licence (clean) Behavioural Competencies: - Positive and confident approach to tasks - Reliable, self-motivated, and well organised - Excellent time management and problem-solving skills - Able to work independently and collaboratively as part of a team - Professional appearance and conduct - Demonstrates strong attention to detail - Takes pride in delivering high-quality work About Us: Lucy Properties is a property owner and lettings & management business within Oxfordshire. With an increasing focus on sustainable living, we invest in and manage over 500 lettable units with over 650 tenants. One of Oxford's largest private landlords, our properties - including residential units, offices, car parks and agricultural land - are managed and maintained in-house, providing an extremely high-quality service to residential and commercial tenants alike.

We are currently recruiting for a Mechanical & Electrical Technician to join our team at Bicester Sewage Treatment Works, OX25 2NY.As a successful candidate, you will using your mechanical & electrical knowledge as well as your experience to inspect, maintain, fault diagnose, test, install, modify or repair as appropriate, mechanical plant and associated electrical equipment, in a safe efficient timely and effective manner with minimum supervision allowing us to ensurethat all of our sites remain operational for the benefits of our customers.This is an excellent opportunity to make a real difference to Thames Water's environmental impact, and you will be actively helping to reduce pollution from our sites. What you'll be doing as the Mechanical & Electrical Technician Carrying out scheduled planned maintenance work on mechanical and electrical equipment in compliance with company procedures to minimise plant breakdowns. You will investigate plant failures and carry out repairs as quickly and efficiently as possible to avoid interruptions to the process. This may involve investigating and diagnosing complex faults and carrying out repairs during incidents. You will be expected to provide technical advice, refer to up-to-date technical knowledge, and provide training or support for technical trainees if required. Examples of equipment that you will be working on will be various pumps and associated control gear, 3-phase motors, starters and controls, electronic control systems such as VSDs, automatic valves and penstocks, flow, level and pressure measurement, programmable logic controllers, variable speed drives and controls, and chemical handling and dosing equipment. Participate in a standby rota following the relevant training. Base Location: Bicester STW - OX25 2NY Working Pattern: 38 Hours, Monday- Friday 7:30 am - 3:36 pm plus Standby rota payments & Overtime opportunities can increase the earning potential by up to a further £8,000-£10,000 per annum upon completion of essential company training. All PPE, tools, a company van and a fuel card are provided. You must have previous experience in an electrical apprenticeship, ONC/HNC in engineering, NVQ, or C&G level 3 in Electrical engineering, with an upskill in mechanical NVQ2/3 is crucial. What you should bring to the role To thrive in this role, the essential criteria you'll need are: You should be a time-served apprentice with significant experience in electrical systems working in a "true multi-skilled" capacity. Ideally, you will have been upskilled with a mechanical qualification to allow inspecting, maintaining, fault diagnosis, testing, installing, modifying or repairing mechanical and electrical plant equipment safely and efficiently. For individuals with mechanical or electrical experience only, we will look to develop the right people to dual-skilled status. Knowledge and awareness of health and safety issues are crucial. The work will require physical fitness, as you will work in confined spaces with the successful completion of the appropriate training. A valid driving license is essential, and all necessary equipment, such as the vehicle and tools, is provided. What's in it for you? Competitive salary up to £45,000 per annum, depending on skills and experience. Standby rota payments & Overtime opportunities can increase this earning potential by up to a further £8,000-£10,000 per annum upon completion of essential company training. Performance-related pay plan directly linked to company performance measures and targets. Annual Leave: 24 days holiday per year, increasing to 28 with the length of service (plus bank holidays) Generous Pension Scheme through AON. Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks (Please note different T&Cs apply if onsecondment)unities, flexible working arrangements and excellent benefits.If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else, just let us know. We're here to help and support.When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.

RABI is the farmers charity. RABI supports farming people across England, Wales and NI with expert, one-to-one practical, financial and emotional help, all year round. From confidential advice and mental health support to direct financial assistance, their tailored services respond to the unique challenges of farming life. At the heart of RABI s mission is a commitment to strengthening resilience; helping farming people feel valued, supported and better equipped to navigate uncertainty and change. RABI is working to close the farming wellbeing gap and build a future where farming people can thrive. Over the past 25 years alone, RABI has delivered almost £250 Million in direct financial support to the farming community, whilst the charity s professional counselling service has provided 11,500 free sessions to farming people since 2022. RABI s wrap-around support services continue to evolve, reaching more people year on year. RABI is on a journey to help shape a future farmers deserve. Key Purpose: As part of a growing and dynamic Fundraising team, your main duties will be to research trust and foundations, create and send applications, and steward relationships with current and prospective partners. As part of the team, you will also be involved in generating funds across various other income streams. Key Responsibilities: Research and identify charitable trusts that may provide future financial support to RABI whilst maximising the potential for giving from trusts with which the charity already has a relationship. Develop and maintain relationships with key trust representatives. Prepare, submit and monitor applications to charitable trusts including the maintenance of records of applications, grant receipts and successful/failed submissions. Ensure trusts are thanked for donations in timely fashion. Updating the CRM system to ensure activities, communications, donations and other important details are accurately recorded and maintained. Compile statistical and background research to support the development of new and existing relationships with charitable trusts. Monitor trust income for financial purposes, ensuring all donations or grants are coded appropriately, including any restrictions upon the use of the income. Creating monthly reports on trust income received. Support regular and individual giving, corporate, legacy and other income streams. Provide general administrative and wider Fundraising team support.

Home Ownership Customer Coordinator Location: Remote Salary: £26,227.50 per annum Are you highly organised, customer-focused and experienced in property or conveyancing administration? We re looking for a Home Ownership Customer Coordinator (known internally as Commercial Services Coordinator) to join our Commercial & Revenue team, where you ll play a key role in delivering high-quality home ownership and commercial transactions that help us reinvest in new homes for those who need them most. About the role Working closely with customers, solicitors and internal stakeholders, you ll manage a varied caseload of home ownership transactions, including shared ownership resales, lease extensions, retirement properties, garages, and Right to Buy/Right to Acquire applications. You ll provide clear, specialist advice, ensure legal and policy compliance, and deliver an efficient, professional service from enquiry through to completion. This is a busy and rewarding role that suits someone who thrives on juggling multiple cases, enjoys working with detail, and is confident explaining complex information in a clear and customer-friendly way. Key responsibilities Manage and progress a portfolio of around live cases, ensuring transactions are completed within required timescales Process Voluntary Right to Buy, Right to Buy and Right to Acquire applications in line with legislation and Homes England guidance Provide specialist advice on leases, service charges and home ownership obligations Liaise with solicitors, surveyors, valuers, financial advisors and local authorities to progress sales and resales efficiently Review and approve legal documents such as mortgage offers, leases, completion statements and notices of transfer Carry out affordability and income/expenditure assessments for potential purchasers Coordinate valuations, EPCs and other external reports to support sales activity Maintain accurate records on customer management systems and track income and expenditure from transactions Deliver excellent customer service via phone, email and written correspondence What we re looking for A strong commitment to delivering excellent customer service Experience or knowledge of property sales, leasehold or conveyancing processes Ability to manage a high-volume caseload while maintaining attention to detail Confident in reading, interpreting and explaining legal and lease documentation Strong organisational, numeracy and literacy skills Comfortable working with Microsoft Outlook, Word and Excel Proactive, flexible and able to work independently as well as part of a team Why join us? You ll be part of a supportive and knowledgeable team, making a real impact by helping customers through important home ownership decisions while contributing to income generation that supports future housing development. We offer variety, responsibility and the opportunity to build specialist expertise in a highly respected organisation. Appointment to this role will be subject to a satisfactory references and possession of a valid Right to Work document. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.

Client Account Executive Are you a proactive and analytical professional eager to make a real impact within a forward-thinking organisation? As a Client Account Executive, you will support the Client Account Manager with the analytics, insights and delivery of multiple client projects. This is a fantastic opportunity to grow your client relationship/ service delivery career and contribute to a meaningful cause. Client Account Executive Responsibilities This position will involve, but will not be limited to: Managing regional programme execution to ensure seamless delivery of key projects, supporting organisational growth and efficiency. Acting as the main point of contact for vital clients, building strong relationships and providing excellent service to foster trust and loyalty. Collaborating closely with the marketing and account management teams to align project goals and activities, ensuring client needs are met effectively. Liaising with stakeholders across various healthcare sectors, to facilitate smooth communication and project implementation. Supporting the team with administrative tasks, reporting, and monitoring project progress to ensure timely delivery and quality standards. Contributing to process improvements and sharing ideas that enhance service delivery within a dynamic, fast-paced environment. Client Account Executive Rewards 25 days annual leave plus paid dependency leave and festive periods. Private healthcare through Bupa to support your wellbeing. Employer and employee pension contributions of 5%. One volunteer day per year to give back to your community. Access to industry-leading training programmes. Non-Contractual incentive scheme and other flexible benefits that support work-life balance. The Company Our client is an established passionate medical provider transforming patient care across the NHS. With a start-up mentality, they thrive on innovative ideas, continuous improvement, and a collaborative culture. Their mission is to enhance patient outcomes, and they value knowledge sharing, adaptability, and proactive thinking. Despite rapid growth, they maintain a dynamic environment that offers both challenges and exciting opportunities for professional development. Client Account Executive Experience Essentials Proven entry-level experience in client account executive/ service delivery support, or client service focused project coordination role, specifically within healthcare or a related medical sector. Strong organisational skills with the ability to manage multiple projects simultaneously. Excellent communication skills, both verbal and written, with confidence in engaging diverse audiences. Enjoys working collaboratively as part of a team and building lasting relationships. Comfortable using MS Office tools, especially Excel, for data management and reporting. Strong data analytical skills and proven experience of reporting insights and presenting to clients - ensure this is evident on your CV/ application. A proactive, organised, accurate and self-motivated, problem solver capable of working independently and taking initiative and accountability. Location This role is based in Oxford city centre, and offers a hybrid working pattern, with 2 days in the office per week. Due to the central location, there is no car parking available but the office is easily accessible by public transport, park and ride, or you can cycle or walk if you are local enough. Travel to regional sites may sometimes be required as part of the role. Action If you would like to find out more about this excellent opportunity, and you have the essential experience outlined above, then please apply online today! We will review and respond to all applications. "INDBOOST" Allen Associates is a leading recruitment company in Oxfordshire recruiting for Marketing, Finance, Human Resources and PA/Administrative roles. Allen Associates operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on current vacancies please visit (url removed) and follow us on LinkedIn.

Insight Executive Group are delighted to be working with a global Facilities Management company who are looking to recruit a Portering Manager to join their healthcare team in Oxford. The role is a permanent full time position with a starting salary of up to £45k. The Portering Manager will be responsible for: reviewing and planning service improvements in a demanding NHS environment to ensure improved services managing efficient and customer focused portering services within the agreed budget maintaining services that exceed the level of performance required of the contractual quality performance regimes, to eliminate the risk of financial penalties developing and maintaining effective communication with patients, relatives and Trust staff adopting a team approach and participate fully with colleagues in the delivery and development of efficient integrated services building and maintaining effective relationships with staff, clients and other departmental supervisors motivating staff through good communications, team meetings & individual contact, progressing and feeding back to the General Manager on any issues raised, consistent monitoring of quality control systems for the portering service through appropriate IT systems as instructed The successful Portering Manager will be able to demonstrate: proven experience of managing a Portering team complex service with a diverse workforce in a customer/patient service environment proven experience of managing a successful P&L account proven ability to lead, motivate, inspire and support diverse teams If you match the above criteria and are interested in the role please send your CV through to me for a discussion about the role many thanks.

Berry Recruitment are NOW hiring for a committed and experienced Customer Relationship Team Leader to work for a professional and friendly business based in Milton Park. The Benefits on offer Role: Customer Relationship Team Leader - Hybrid Working. Location: Milton Park, Oxfordshire Hours - Monday - Friday, 09.00am - 17.30pm . Salary: 35,000 Per Annum Benefits: Generous company pension (up to 10.5% matched on a sliding scale) Hybrid working - Full time approximately 2 days working in the office and 3 days working from home. Days may be changeable, so flexibility is required. Company shares Health cash plan (Medicash) Eyecare scheme (with Specsavers) Corporate life insurance 25 days holiday Your birthday off (after 1 year of service) 3 days holiday purchase As a Customer Relationship Team Leader as responsibilities will be: Communication with customers via email and telephone. Process and follow up customer orders and quotes to achieve KPI results. Resolving customer queries and complaints. Working with other departments such as sales, production and logistics to address customer needs and ensure smooth cross-departmental operations. Generate and review reports. Consistently searching for innovative ideas for improvement to processes. Regular feedback to the manager so that she is aware of any performance issues. Assist the Manager with monitoring performance ensuring the team meets KPI's and delivers exceptional customer service. Provide frontline support to customers, processing customer orders and quotes, addressing inquiries, resolving issues and ensuring customer satisfaction. Act as the escalation point for more complex or unresolved customer queries. Ensure smooth day-to-day operations of the customer relationship team, overseeing scheduling, workflow management and ensuring efficient use of resources. Work alongside the manager to monitor workload, team performance and compliance with KPI's, offering guidance to ensure high standards of service Assist with onboarding and training new team members and provide feedback to the existing team to improve service, quality and efficiency. Take on managerial responsibilities in the absence of the manager, including motivating the team, setting team goals, and making staffing decisions. Identify areas where processes or policies can be enhanced and work towards implementing improvements for both team efficiency and customer satisfaction. Create and maintain written procedures in line with our processes. Work alongside the manager to provide motivation to the team, promoting a positive customer-focused environment. You will: Assist the Manager with monitoring performance ensuring the team meets KPI's and delivers exceptional customer service. Provide frontline support to customers, processing customer orders and quotes, addressing inquiries, resolving issues and ensuring customer satisfaction. Act as the escalation point for more complex or unresolved customer queries. Ensure smooth day-to-day operations of the customer relationship team, overseeing scheduling, workflow management and ensuring efficient use of resources. Work alongside the manager to monitor workload, team performance and compliance with KPI's, offering guidance to ensure high standards of service Assist with onboarding and training new team members and provide feedback to the existing team to improve service, quality and efficiency. Take on managerial responsibilities in the absence of the manager, including motivating the team, setting team goals, and making staffing decisions. Identify areas where processes or policies can be enhanced and work towards implementing improvements for both team efficiency and customer satisfaction. Create and maintain written procedures in line with our processes. About You: A proven track record in a senior customer facing team role, with experience in management cover conditions. Strong communication, leadership, and problem-solving skills Ability to manage and motivate a team in a fast-paced environment Excellent customer handling skills, with the ability to resolve complex issues efficiently and professionally. Knowledge of customer relationship processes (including KPI's and performance metrics) Strong organisational and time-management skills. Ability to step into managerial duties and handle team and operational responsibilities. Familiarity with CRM systems, Microsoft packages and ERP is preferred. No candidate will meet every single desired qualification we have listed. If your experience looks a little different but you think you can bring value to the role, we'd love to learn more about you!" Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.