We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Free meals Subsidised car parking Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, (url removed) and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families Operations Manager Chartwells is the leading provider of catering and support services to the education sector. For over a quarter of a century Chartwells has been focusing on helping those in education to build strong bodies, sharp minds and lead long healthy lives. Every week, Chartwells serves millions of nutritious and delicious meals to pupils and students in primary and secondary schools, academies, independent schools, colleges and universities across the UK. We believe in the power of food and drink to bring people together, whether in a restaurant or speciality caf , to inspire them to do great things at work. Our food is crafted onsite by passionate people using the best ingredients and we know that a balanced, plant focused, natural, fresh and sustainable menu will increase the productivity of our customers and keep them motivated and happy whilst at work. We provide amazing food, create inviting spaces, and develop engaging environments that inspire, motivate and unite our customers. To be responsible for the overall efficient and effective management of the contract to provide great quality Foodservice and Support Services as required. Responsible for the management, development and training of a large team. Ensure the contract is compliant and run commercially in line with net growth and retention targets. More about the role: Responsibilities Include: To be responsible for the efficient and effective management of the contract Build and maintain a positive and effective client relationship ensuring we are true partners in their business To ensure the smooth planning of the contract and resources to deliver a first-class food and beverage service to our clients and customers Who you are: As the Operations Manager, you will ideally have a successful background in Contract Catering/Hospitality/Retail, using your entrepreneurial skills to create a thriving and successful working environment. You possess excellent management and communication skills, have a good understanding of report writing and financial management, and be able to demonstrate your analytical approach to problem solving. You will have the ability to display a real passion for food and customer service and be financially and commercially astute. Proven experience in leading and managing a high performing team. Extensive operational experience in a similar sized role Exceptional stakeholder management skills. This contract is complex, devolved and requires exceptional client and customer relationship management skills. Track record of growing sales in both a competitive retail environment and through hospitality and events business Foodservice or similar background Excellent commercial acumen Ability to communicate effectively at all levels. About Us As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Job Reference: com/0705/(phone number removed)/(phone number removed)/SU & Colleges Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
May 16, 2026
Full time
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Free meals Subsidised car parking Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, (url removed) and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families Operations Manager Chartwells is the leading provider of catering and support services to the education sector. For over a quarter of a century Chartwells has been focusing on helping those in education to build strong bodies, sharp minds and lead long healthy lives. Every week, Chartwells serves millions of nutritious and delicious meals to pupils and students in primary and secondary schools, academies, independent schools, colleges and universities across the UK. We believe in the power of food and drink to bring people together, whether in a restaurant or speciality caf , to inspire them to do great things at work. Our food is crafted onsite by passionate people using the best ingredients and we know that a balanced, plant focused, natural, fresh and sustainable menu will increase the productivity of our customers and keep them motivated and happy whilst at work. We provide amazing food, create inviting spaces, and develop engaging environments that inspire, motivate and unite our customers. To be responsible for the overall efficient and effective management of the contract to provide great quality Foodservice and Support Services as required. Responsible for the management, development and training of a large team. Ensure the contract is compliant and run commercially in line with net growth and retention targets. More about the role: Responsibilities Include: To be responsible for the efficient and effective management of the contract Build and maintain a positive and effective client relationship ensuring we are true partners in their business To ensure the smooth planning of the contract and resources to deliver a first-class food and beverage service to our clients and customers Who you are: As the Operations Manager, you will ideally have a successful background in Contract Catering/Hospitality/Retail, using your entrepreneurial skills to create a thriving and successful working environment. You possess excellent management and communication skills, have a good understanding of report writing and financial management, and be able to demonstrate your analytical approach to problem solving. You will have the ability to display a real passion for food and customer service and be financially and commercially astute. Proven experience in leading and managing a high performing team. Extensive operational experience in a similar sized role Exceptional stakeholder management skills. This contract is complex, devolved and requires exceptional client and customer relationship management skills. Track record of growing sales in both a competitive retail environment and through hospitality and events business Foodservice or similar background Excellent commercial acumen Ability to communicate effectively at all levels. About Us As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Job Reference: com/0705/(phone number removed)/(phone number removed)/SU & Colleges Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Summary Do you have a passion for food? The National Trust is renowned for its food and hospitality. We run 185 cafes all over England, Wales and Northern Ireland, and we'd love you to be a part of it. We're looking for a Cook to join us. Because we are in a rural area, please think about how you'd be able to get here for work, before applying for the job. Benefits: We want to help you look after the things that matter to you, such as saving for your future, getting a discount on your weekly shop, or encouraging you to find a work-life balance. Please read our package, below, to see what benefits we offer you. Hours: This is a zero-hour contract, meaning we can't guarantee a set number of hours each week. While we aim to provide a consistent work pattern, flexibility is needed as schedules may change based on business needs. We'll try to give as much notice as possible. The role includes weekends and Bank Holidays but does not require evening or split shifts. Salary: £13.25 per hour Duration: Fixed term contract until 31-Oct-2027 For this role, you'll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role. What it's like to work here To find out more about what it's like to work in a food and beverage team for the National Trust, click here to watch our video. What you'll be doing As a Cook, your focus will be in the kitchen, helping to prepare and present delicious food from scratch using fresh, seasonal ingredients. Your food will be served directly to visitors. Using the framework of our 'National Trust Cookbook', you'll prepare, measure and mix ingredients. You'll help with deliveries and with keeping the kitchen clean, to be compliant with health and safety legislation and to make sure that service runs smoothly. We'll give you an induction that fits the job, and training in allergens and food safety, plus any mentoring needed to help you in your role. You can sign up for further professional training and development if you wish. Who we're looking for We'd love to hear from you if you're: someone who loves good food and has a friendly and positive attitude confident about following recipes and batch-cooking, and willing to learn aware of health and safety compliance The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. •Substantial pension scheme of up to 10% basic salary •Free entry to National Trust places for you, a guest and your children (under 18) •Rental deposit loan scheme •Season ticket loan •EV car lease scheme (for roles that meet the salary criteria) •Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts •Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. •Flexible working whenever possible •Employee assistance programme •Free parking at most Trust places Click here to find out more about the benefits we offer to support you.
May 16, 2026
Contractor
Summary Do you have a passion for food? The National Trust is renowned for its food and hospitality. We run 185 cafes all over England, Wales and Northern Ireland, and we'd love you to be a part of it. We're looking for a Cook to join us. Because we are in a rural area, please think about how you'd be able to get here for work, before applying for the job. Benefits: We want to help you look after the things that matter to you, such as saving for your future, getting a discount on your weekly shop, or encouraging you to find a work-life balance. Please read our package, below, to see what benefits we offer you. Hours: This is a zero-hour contract, meaning we can't guarantee a set number of hours each week. While we aim to provide a consistent work pattern, flexibility is needed as schedules may change based on business needs. We'll try to give as much notice as possible. The role includes weekends and Bank Holidays but does not require evening or split shifts. Salary: £13.25 per hour Duration: Fixed term contract until 31-Oct-2027 For this role, you'll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role. What it's like to work here To find out more about what it's like to work in a food and beverage team for the National Trust, click here to watch our video. What you'll be doing As a Cook, your focus will be in the kitchen, helping to prepare and present delicious food from scratch using fresh, seasonal ingredients. Your food will be served directly to visitors. Using the framework of our 'National Trust Cookbook', you'll prepare, measure and mix ingredients. You'll help with deliveries and with keeping the kitchen clean, to be compliant with health and safety legislation and to make sure that service runs smoothly. We'll give you an induction that fits the job, and training in allergens and food safety, plus any mentoring needed to help you in your role. You can sign up for further professional training and development if you wish. Who we're looking for We'd love to hear from you if you're: someone who loves good food and has a friendly and positive attitude confident about following recipes and batch-cooking, and willing to learn aware of health and safety compliance The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. •Substantial pension scheme of up to 10% basic salary •Free entry to National Trust places for you, a guest and your children (under 18) •Rental deposit loan scheme •Season ticket loan •EV car lease scheme (for roles that meet the salary criteria) •Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts •Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. •Flexible working whenever possible •Employee assistance programme •Free parking at most Trust places Click here to find out more about the benefits we offer to support you.
Do you thrive in a fast-paced laboratory environment? Passionate about analytical chemistry, method development, and solving complex quality challenges? Want to play a key role behind the scenes of one of the world s most recognisable FMCG brands? We re looking for a Senior Analytical Chemist to join Monster Energy s EMEA Quality & QA team. This is a role for someone who enjoys getting hands-on in the lab, thrives on problem solving, and can combine strong technical expertise with leadership and ownership. If you re experienced with HPLC, GCMS, LCMS, analytical investigations, and laboratory operations, this is your opportunity to join a high-performing international business operating at serious scale across EMEA. The Company Monster isn t corporate. We re bold, fast, disruptive and unapologetically ambitious. Founded in 2002, Monster Energy has grown into one of the leading brands in the global energy drinks category. With 4000+ employees worldwide and 138+ million cases sold across EMEA in 2023, we operate at serious scale, but with the mindset of a challenger brand. Our brand is aggressive, cool, dark, mysterious and fun. Our culture? High-energy, accountable, and built on people who take ownership. Quality and consistency are critical to everything we do. This role plays a key part in ensuring Monster products across EMEA meet the highest standards through robust analytical testing, investigation, and continuous laboratory improvement. The Role Reporting to the Laboratory Manager, you ll be responsible for analytical testing and chemistry support across raw materials, finished products, trial samples, and investigative work within the EMEA QC laboratory. You ll play a key role in supporting laboratory operations, improving analytical methods, troubleshooting issues, and helping drive quality standards across the wider business. This is a hands-on technical role with leadership responsibility, suited to someone who combines strong analytical capability with a proactive and solutions-focused mindset. Key Responsibilities Conducting routine analysis of raw materials, finished products, trial samples, and investigative samples Operating and troubleshooting HPLC and GCMS instrumentation Supporting method development and continuous laboratory improvement initiatives Investigating analytical issues, non-conformances, and quality concerns Supporting the Laboratory Manager with SOPs, documentation, and compliance activities Managing, mentoring, and developing junior team members Presenting laboratory data, trends, and metrics where required Supporting the wider QA function with chemistry-related queries Planning and prioritising laboratory workloads effectively Ensuring all work is carried out in line with GLP standards What We re Looking For Degree qualified in Chemistry or a related scientific discipline Strong hands-on HPLC and GCMS experience Experience within a QC, food, beverage, FMCG, or contract laboratory environment Method development and troubleshooting capability Previous experience working within GLP standards Strong attention to detail and analytical thinking skills Comfortable working independently whilst also collaborating within a wider team Previous leadership or supervisory experience is highly advantageous Strong Excel and documentation capability SAP exposure would be beneficial Someone adaptable, proactive, and comfortable operating in a fast-moving environment A practical, hands-on individual who enjoys solving problems and improving processes Interested? Click Apply or message me directly The Advocate Group is the exclusive talent partner for Monster Energy. All direct or third-party applicants will be forwarded to The Advocate Group for processing.
May 16, 2026
Full time
Do you thrive in a fast-paced laboratory environment? Passionate about analytical chemistry, method development, and solving complex quality challenges? Want to play a key role behind the scenes of one of the world s most recognisable FMCG brands? We re looking for a Senior Analytical Chemist to join Monster Energy s EMEA Quality & QA team. This is a role for someone who enjoys getting hands-on in the lab, thrives on problem solving, and can combine strong technical expertise with leadership and ownership. If you re experienced with HPLC, GCMS, LCMS, analytical investigations, and laboratory operations, this is your opportunity to join a high-performing international business operating at serious scale across EMEA. The Company Monster isn t corporate. We re bold, fast, disruptive and unapologetically ambitious. Founded in 2002, Monster Energy has grown into one of the leading brands in the global energy drinks category. With 4000+ employees worldwide and 138+ million cases sold across EMEA in 2023, we operate at serious scale, but with the mindset of a challenger brand. Our brand is aggressive, cool, dark, mysterious and fun. Our culture? High-energy, accountable, and built on people who take ownership. Quality and consistency are critical to everything we do. This role plays a key part in ensuring Monster products across EMEA meet the highest standards through robust analytical testing, investigation, and continuous laboratory improvement. The Role Reporting to the Laboratory Manager, you ll be responsible for analytical testing and chemistry support across raw materials, finished products, trial samples, and investigative work within the EMEA QC laboratory. You ll play a key role in supporting laboratory operations, improving analytical methods, troubleshooting issues, and helping drive quality standards across the wider business. This is a hands-on technical role with leadership responsibility, suited to someone who combines strong analytical capability with a proactive and solutions-focused mindset. Key Responsibilities Conducting routine analysis of raw materials, finished products, trial samples, and investigative samples Operating and troubleshooting HPLC and GCMS instrumentation Supporting method development and continuous laboratory improvement initiatives Investigating analytical issues, non-conformances, and quality concerns Supporting the Laboratory Manager with SOPs, documentation, and compliance activities Managing, mentoring, and developing junior team members Presenting laboratory data, trends, and metrics where required Supporting the wider QA function with chemistry-related queries Planning and prioritising laboratory workloads effectively Ensuring all work is carried out in line with GLP standards What We re Looking For Degree qualified in Chemistry or a related scientific discipline Strong hands-on HPLC and GCMS experience Experience within a QC, food, beverage, FMCG, or contract laboratory environment Method development and troubleshooting capability Previous experience working within GLP standards Strong attention to detail and analytical thinking skills Comfortable working independently whilst also collaborating within a wider team Previous leadership or supervisory experience is highly advantageous Strong Excel and documentation capability SAP exposure would be beneficial Someone adaptable, proactive, and comfortable operating in a fast-moving environment A practical, hands-on individual who enjoys solving problems and improving processes Interested? Click Apply or message me directly The Advocate Group is the exclusive talent partner for Monster Energy. All direct or third-party applicants will be forwarded to The Advocate Group for processing.
Summary The National Trust is renowned for its food and hospitality. We run 185 cafes, tea-rooms and restaurants all over England, Wales and Northern Ireland, and we'd love you to join us. We're looking for a Food and Beverage Team Member. In this role, you'd be making a real difference to the work of the National Trust, as well as helping to give people a memorable day out. This location is in a rural area, so please think about how you'd get here for work, before applying for the job. Contract type: This is a zero-hour contract, meaning we can't guarantee a set number of hours each week. While we aim to provide a consistent work pattern, flexibility is needed as schedules may change based on business needs. We'll try to give as much notice as possible. The role includes weekends and Bank Holidays but does not require evening or split shifts. Contract duration: 31st December 2026 Hours/Working pattern: 7 days week operation, weekends and bank holidays Salary: £12.75 per hour For this role, you'll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role. What it's like to work here Benefits:?We want to help you look after the things that matter to you, such as saving for your future, getting a discount on your weekly shop, or encouraging you to find a work-life balance. Please read our package, below, to see what benefits we offer you. To find out more about what it's like to work in a food and beverage team for the National Trust, click here to watch our video. What you'll be doing As a Team Member, your main focus will be front of house, dealing directly with people. You'll welcome and look after everyone who comes to the café. With your love of working with people, your 'can-do' attitude and your desire to provide an outstanding service, you'll be making sure everyone has an enjoyable time. This is a lively business that's constantly on the go, so teamwork and adaptability are crucial. You'll be keen to understand what people want, to help them and to make recommendations. You'll always keep the standards of food and drink preparation and presentation high. Using your excellent eye for detail, you'll make sure all displays and signs are accurate and looking good. At times, you may need to help the kitchen team with preparing food. We'll give you an induction that fits the job, and training in allergens and food safety, plus any mentoring needed to help you in your role. You can sign up for further professional training and development if you wish. You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what's possible in this role. Who we're looking for No experience is needed, but we'd love to hear from you if you're: happy to work in a team or on your own initiative a people person, who cares about giving great service enthusiastic and willing to learn The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. •Substantial pension scheme of up to 10% basic salary •Free entry to National Trust places for you, a guest and your children (under 18) •Rental deposit loan scheme •Season ticket loan •EV car lease scheme (for roles that meet the salary criteria) •Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts •Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. •Flexible working whenever possible •Employee assistance programme •Free parking at most Trust places Click here to find out more about the benefits we offer to support you.
May 16, 2026
Contractor
Summary The National Trust is renowned for its food and hospitality. We run 185 cafes, tea-rooms and restaurants all over England, Wales and Northern Ireland, and we'd love you to join us. We're looking for a Food and Beverage Team Member. In this role, you'd be making a real difference to the work of the National Trust, as well as helping to give people a memorable day out. This location is in a rural area, so please think about how you'd get here for work, before applying for the job. Contract type: This is a zero-hour contract, meaning we can't guarantee a set number of hours each week. While we aim to provide a consistent work pattern, flexibility is needed as schedules may change based on business needs. We'll try to give as much notice as possible. The role includes weekends and Bank Holidays but does not require evening or split shifts. Contract duration: 31st December 2026 Hours/Working pattern: 7 days week operation, weekends and bank holidays Salary: £12.75 per hour For this role, you'll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role. What it's like to work here Benefits:?We want to help you look after the things that matter to you, such as saving for your future, getting a discount on your weekly shop, or encouraging you to find a work-life balance. Please read our package, below, to see what benefits we offer you. To find out more about what it's like to work in a food and beverage team for the National Trust, click here to watch our video. What you'll be doing As a Team Member, your main focus will be front of house, dealing directly with people. You'll welcome and look after everyone who comes to the café. With your love of working with people, your 'can-do' attitude and your desire to provide an outstanding service, you'll be making sure everyone has an enjoyable time. This is a lively business that's constantly on the go, so teamwork and adaptability are crucial. You'll be keen to understand what people want, to help them and to make recommendations. You'll always keep the standards of food and drink preparation and presentation high. Using your excellent eye for detail, you'll make sure all displays and signs are accurate and looking good. At times, you may need to help the kitchen team with preparing food. We'll give you an induction that fits the job, and training in allergens and food safety, plus any mentoring needed to help you in your role. You can sign up for further professional training and development if you wish. You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what's possible in this role. Who we're looking for No experience is needed, but we'd love to hear from you if you're: happy to work in a team or on your own initiative a people person, who cares about giving great service enthusiastic and willing to learn The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. •Substantial pension scheme of up to 10% basic salary •Free entry to National Trust places for you, a guest and your children (under 18) •Rental deposit loan scheme •Season ticket loan •EV car lease scheme (for roles that meet the salary criteria) •Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts •Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. •Flexible working whenever possible •Employee assistance programme •Free parking at most Trust places Click here to find out more about the benefits we offer to support you.
Summary The National Trust is renowned for its food and hospitality. We run 185 cafes, tea-rooms and restaurants all over England, Wales and Northern Ireland, and we'd love you to join us. We're looking for a Food and Beverage Team Member. In this role, you'd be making a real difference to the work of the National Trust, as well as helping to give people a memorable day out. This location is in a rural area, so please think about how you'd get here for work before applying for the job. Salary: £12.75 per hour Contract type: This is a zero-hour contract, meaning we can't guarantee a set number of hours each week. While we aim to provide a consistent work pattern, flexibility is needed as schedules may change based on business needs. We'll try to give as much notice as possible. The role includes weekends and Bank Holidays but does not require evening or split shifts. Contract Duration: Fixed term until 3rd January 2027 For this role, you'll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role. What it's like to work here Benefits:?We want to help you look after the things that matter to you, such as saving for your future, getting a discount on your weekly shop, or encouraging you to find a work-life balance. Please read our package, below, to see what benefits we offer you. To find out more about what it's like to work in a food and beverage team for the National Trust, click here to watch our video. What you'll be doing As a Team Member, your main focus will be front of house, dealing directly with people. You'll welcome and look after everyone who comes to the café. With your love of working with people, your 'can-do' attitude and your desire to provide an outstanding service, you'll be making sure everyone has an enjoyable time. This is a lively business that's constantly on the go, so teamwork and adaptability are crucial. You'll be keen to understand what people want, to help them and to make recommendations. You'll always keep the standards of food and drink preparation and presentation high. Using your excellent eye for detail, you'll make sure all displays and signs are accurate and looking good. At times, you may need to help the kitchen team with preparing food. We'll give you an induction that fits the job, and training in allergens and food safety, plus any mentoring needed to help you in your role. You can sign up for further professional training and development if you wish. You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what's possible in this role. Who we're looking for No experience is needed, but we'd love to hear from you if you're: happy to work in a team or on your own initiative a people person, who cares about giving great service enthusiastic and willing to learn The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. •Substantial pension scheme of up to 10% basic salary •Free entry to National Trust places for you, a guest and your children (under 18) •Rental deposit loan scheme •Season ticket loan •EV car lease scheme (for roles that meet the salary criteria) •Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts •Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. •Flexible working whenever possible •Employee assistance programme •Free parking at most Trust places Click here to find out more about the benefits we offer to support you.
May 16, 2026
Contractor
Summary The National Trust is renowned for its food and hospitality. We run 185 cafes, tea-rooms and restaurants all over England, Wales and Northern Ireland, and we'd love you to join us. We're looking for a Food and Beverage Team Member. In this role, you'd be making a real difference to the work of the National Trust, as well as helping to give people a memorable day out. This location is in a rural area, so please think about how you'd get here for work before applying for the job. Salary: £12.75 per hour Contract type: This is a zero-hour contract, meaning we can't guarantee a set number of hours each week. While we aim to provide a consistent work pattern, flexibility is needed as schedules may change based on business needs. We'll try to give as much notice as possible. The role includes weekends and Bank Holidays but does not require evening or split shifts. Contract Duration: Fixed term until 3rd January 2027 For this role, you'll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role. What it's like to work here Benefits:?We want to help you look after the things that matter to you, such as saving for your future, getting a discount on your weekly shop, or encouraging you to find a work-life balance. Please read our package, below, to see what benefits we offer you. To find out more about what it's like to work in a food and beverage team for the National Trust, click here to watch our video. What you'll be doing As a Team Member, your main focus will be front of house, dealing directly with people. You'll welcome and look after everyone who comes to the café. With your love of working with people, your 'can-do' attitude and your desire to provide an outstanding service, you'll be making sure everyone has an enjoyable time. This is a lively business that's constantly on the go, so teamwork and adaptability are crucial. You'll be keen to understand what people want, to help them and to make recommendations. You'll always keep the standards of food and drink preparation and presentation high. Using your excellent eye for detail, you'll make sure all displays and signs are accurate and looking good. At times, you may need to help the kitchen team with preparing food. We'll give you an induction that fits the job, and training in allergens and food safety, plus any mentoring needed to help you in your role. You can sign up for further professional training and development if you wish. You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what's possible in this role. Who we're looking for No experience is needed, but we'd love to hear from you if you're: happy to work in a team or on your own initiative a people person, who cares about giving great service enthusiastic and willing to learn The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. •Substantial pension scheme of up to 10% basic salary •Free entry to National Trust places for you, a guest and your children (under 18) •Rental deposit loan scheme •Season ticket loan •EV car lease scheme (for roles that meet the salary criteria) •Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts •Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. •Flexible working whenever possible •Employee assistance programme •Free parking at most Trust places Click here to find out more about the benefits we offer to support you.
Summary The National Trust is renowned for its food and hospitality. We run 185 cafes, tea-rooms and restaurants all over England, Wales and Northern Ireland, and we'd love you to join us. We're looking for a Food and Beverage Team Member. In this role, you'd be making a real difference to the work of the National Trust, as well as helping to give people a memorable day out. This location is in a rural area, so please think about how you'd get here for work, before applying for the job. Contract type: This is a zero-hour contract, meaning we can't guarantee a set number of hours each week. While we aim to provide a consistent work pattern, flexibility is needed as schedules may change based on business needs. We'll try to give as much notice as possible. The role includes weekends and Bank Holidays but does not require evening or split shifts. Contract duration: Fixed Term contract ending the beginning of January 2027 Hours/Working pattern: The hourly patterns would vary but an average shift would be 10 until 5 over 7 days. Salary: £12.75 per hour For this role, you'll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role. What it's like to work here Benefits:?We want to help you look after the things that matter to you, such as saving for your future, getting a discount on your weekly shop, or encouraging you to find a work-life balance. Please read our package, below, to see what benefits we offer you. To find out more about what it's like to work in a food and beverage team for the National Trust, click here to watch our video. What you'll be doing As a Team Member, your main focus will be front of house, dealing directly with people. You'll welcome and look after everyone who comes to the café. With your love of working with people, your 'can-do' attitude and your desire to provide an outstanding service, you'll be making sure everyone has an enjoyable time. This is a lively business that's constantly on the go, so teamwork and adaptability are crucial. You'll be keen to understand what people want, to help them and to make recommendations. You'll always keep the standards of food and drink preparation and presentation high. Using your excellent eye for detail, you'll make sure all displays and signs are accurate and looking good. At times, you may need to help the kitchen team with preparing food. We'll give you an induction that fits the job, and training in allergens and food safety, plus any mentoring needed to help you in your role. You can sign up for further professional training and development if you wish. You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what's possible in this role. Who we're looking for No experience is needed, but we'd love to hear from you if you're: happy to work in a team or on your own initiative a people person, who cares about giving great service enthusiastic and willing to learn The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. •Substantial pension scheme of up to 10% basic salary •Free entry to National Trust places for you, a guest and your children (under 18) •Rental deposit loan scheme •Season ticket loan •EV car lease scheme (for roles that meet the salary criteria) •Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts •Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. •Flexible working whenever possible •Employee assistance programme •Free parking at most Trust places Click here to find out more about the benefits we offer to support you.
May 16, 2026
Contractor
Summary The National Trust is renowned for its food and hospitality. We run 185 cafes, tea-rooms and restaurants all over England, Wales and Northern Ireland, and we'd love you to join us. We're looking for a Food and Beverage Team Member. In this role, you'd be making a real difference to the work of the National Trust, as well as helping to give people a memorable day out. This location is in a rural area, so please think about how you'd get here for work, before applying for the job. Contract type: This is a zero-hour contract, meaning we can't guarantee a set number of hours each week. While we aim to provide a consistent work pattern, flexibility is needed as schedules may change based on business needs. We'll try to give as much notice as possible. The role includes weekends and Bank Holidays but does not require evening or split shifts. Contract duration: Fixed Term contract ending the beginning of January 2027 Hours/Working pattern: The hourly patterns would vary but an average shift would be 10 until 5 over 7 days. Salary: £12.75 per hour For this role, you'll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role. What it's like to work here Benefits:?We want to help you look after the things that matter to you, such as saving for your future, getting a discount on your weekly shop, or encouraging you to find a work-life balance. Please read our package, below, to see what benefits we offer you. To find out more about what it's like to work in a food and beverage team for the National Trust, click here to watch our video. What you'll be doing As a Team Member, your main focus will be front of house, dealing directly with people. You'll welcome and look after everyone who comes to the café. With your love of working with people, your 'can-do' attitude and your desire to provide an outstanding service, you'll be making sure everyone has an enjoyable time. This is a lively business that's constantly on the go, so teamwork and adaptability are crucial. You'll be keen to understand what people want, to help them and to make recommendations. You'll always keep the standards of food and drink preparation and presentation high. Using your excellent eye for detail, you'll make sure all displays and signs are accurate and looking good. At times, you may need to help the kitchen team with preparing food. We'll give you an induction that fits the job, and training in allergens and food safety, plus any mentoring needed to help you in your role. You can sign up for further professional training and development if you wish. You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what's possible in this role. Who we're looking for No experience is needed, but we'd love to hear from you if you're: happy to work in a team or on your own initiative a people person, who cares about giving great service enthusiastic and willing to learn The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. •Substantial pension scheme of up to 10% basic salary •Free entry to National Trust places for you, a guest and your children (under 18) •Rental deposit loan scheme •Season ticket loan •EV car lease scheme (for roles that meet the salary criteria) •Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts •Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. •Flexible working whenever possible •Employee assistance programme •Free parking at most Trust places Click here to find out more about the benefits we offer to support you.
De Vere Horsley Estate has 175 bedrooms, 51 meeting and event spaces, a restaurant, 3 bars, gym and swimming pool. It offers a charming lakeside mansion house, Horsley Towers and the equally impressive Horsley place all set within 75 acres of beautiful Surrey parkland. Our team at Horsley Estate hold regular colleague events and activities including the annual family summer BBQ party, colleague wellbeing yoga classes and badminton club. At De Vere, we warmly welcome everyone and foster a sense of belonging, where each person is valued and appreciated. Join our team and become part of a passionate group of individuals who genuinely care about the experiences we create for our guests and colleagues. Housekeeping Supervisor Do you have a keen eye for detail and a passion for cleanliness? Join our team as a Housekeeping Supervisor at De Vere Horsley Estate - a 175 bedroom Hotel in East Horsley. From meticulously clean rooms to thoughtful touches, you will check bedrooms on a daily basis, proactively addressing any housekeeping related requirements to ensure guest comfort and satisfaction. You will instill in your team the importance of paying attention to every detail, no matter how small, to create memorable moments for guests. Responsibilities Lead by example, fostering a culture of warmth where colleagues feel appreciated and by building genuine relationships with your team members, you will create a sense of belonging, empowering them to take pride in their work. You will also support with administrative tasks such as stock orders, laundry counts and rotas to ensure the smooth running of the department. Your Skills & Experience You have previous experience in a similar role - Hotel housekeeping experience is desirable, but is not essential Exceptional attention to detail, ensuring the highest standards of cleanliness and presentation are maintained throughout the hotel Strong communication skills with the ability to motivate and inspire a diverse team Excellent organisation and time management skills, prioritising tasks and managing work schedules to meet operational requirements The Pay & Benefits At De Vere we pay attention to the thoughtful details that inspire the loyalty of our permanent colleagues. That's why we are proud to offer the following benefits for the role of Housekeeping Supervisor. £14 per hour Free meals on duty in our colleague dining facilities Stay in shape with complimentary use of the Leisure Club facilities saving you money on costly gym memberships We believe in celebrating your special moments too, which is why we offer an extra paid day off for your birthday, along with a £20 love to shop voucher. As a token of our gratitude for your loyalty, we'll treat you to an annual complimentary 2 night stay with dinner in a De Vere property of your choice, plus additional monetary rewards for reaching long service milestones Discover exclusive perks with our £50 colleague rates for overnight stays at De Vere properties, accompanied by a fantastic 50% discount on Food & Beverage. 28 days holiday each year (increasing annually up to 33 days) Explore our Exclusively Yours Benefits portal, unlocking hundreds of discounts on retail, travel, and leisure activities. We are committed to your growth and offer excellent career progression opportunities, including access to our Apprenticeship programmes and study support. Take advantage of our Employee Assistance Programme, Hospitality Action, providing 24/7 health and wellbeing support, including free counselling. Experience the flexibility and convenience of Wagestream, our financial wellbeing platform, granting you instant access to your pay when you need it. We value your hard work and recognise your achievements through our monthly colleague recognition programme, You Are De Vere, culminating in an exciting annual colleague recognition event. Join a supportive team that knows how to have fun with regular team appreciation events, including memorable Christmas and Summer parties. Gain peace of mind with our Company Life Assurance scheme, ensuring financial security for your loved ones.
May 16, 2026
Full time
De Vere Horsley Estate has 175 bedrooms, 51 meeting and event spaces, a restaurant, 3 bars, gym and swimming pool. It offers a charming lakeside mansion house, Horsley Towers and the equally impressive Horsley place all set within 75 acres of beautiful Surrey parkland. Our team at Horsley Estate hold regular colleague events and activities including the annual family summer BBQ party, colleague wellbeing yoga classes and badminton club. At De Vere, we warmly welcome everyone and foster a sense of belonging, where each person is valued and appreciated. Join our team and become part of a passionate group of individuals who genuinely care about the experiences we create for our guests and colleagues. Housekeeping Supervisor Do you have a keen eye for detail and a passion for cleanliness? Join our team as a Housekeeping Supervisor at De Vere Horsley Estate - a 175 bedroom Hotel in East Horsley. From meticulously clean rooms to thoughtful touches, you will check bedrooms on a daily basis, proactively addressing any housekeeping related requirements to ensure guest comfort and satisfaction. You will instill in your team the importance of paying attention to every detail, no matter how small, to create memorable moments for guests. Responsibilities Lead by example, fostering a culture of warmth where colleagues feel appreciated and by building genuine relationships with your team members, you will create a sense of belonging, empowering them to take pride in their work. You will also support with administrative tasks such as stock orders, laundry counts and rotas to ensure the smooth running of the department. Your Skills & Experience You have previous experience in a similar role - Hotel housekeeping experience is desirable, but is not essential Exceptional attention to detail, ensuring the highest standards of cleanliness and presentation are maintained throughout the hotel Strong communication skills with the ability to motivate and inspire a diverse team Excellent organisation and time management skills, prioritising tasks and managing work schedules to meet operational requirements The Pay & Benefits At De Vere we pay attention to the thoughtful details that inspire the loyalty of our permanent colleagues. That's why we are proud to offer the following benefits for the role of Housekeeping Supervisor. £14 per hour Free meals on duty in our colleague dining facilities Stay in shape with complimentary use of the Leisure Club facilities saving you money on costly gym memberships We believe in celebrating your special moments too, which is why we offer an extra paid day off for your birthday, along with a £20 love to shop voucher. As a token of our gratitude for your loyalty, we'll treat you to an annual complimentary 2 night stay with dinner in a De Vere property of your choice, plus additional monetary rewards for reaching long service milestones Discover exclusive perks with our £50 colleague rates for overnight stays at De Vere properties, accompanied by a fantastic 50% discount on Food & Beverage. 28 days holiday each year (increasing annually up to 33 days) Explore our Exclusively Yours Benefits portal, unlocking hundreds of discounts on retail, travel, and leisure activities. We are committed to your growth and offer excellent career progression opportunities, including access to our Apprenticeship programmes and study support. Take advantage of our Employee Assistance Programme, Hospitality Action, providing 24/7 health and wellbeing support, including free counselling. Experience the flexibility and convenience of Wagestream, our financial wellbeing platform, granting you instant access to your pay when you need it. We value your hard work and recognise your achievements through our monthly colleague recognition programme, You Are De Vere, culminating in an exciting annual colleague recognition event. Join a supportive team that knows how to have fun with regular team appreciation events, including memorable Christmas and Summer parties. Gain peace of mind with our Company Life Assurance scheme, ensuring financial security for your loved ones.
Summary Are you looking to develop your career in Food & Beverage? The National Trust is renowned for its food and hospitality. We run 185 cafes all over England, Wales and Northern Ireland, and we'd love you to join us. We have an opening for a Food and Beverage Assistant Manager. Because we are in a rural area, please think about how you'd be able to get here for work, before applying for the job. Benefits: We want to help you look after the things that matter to you, such as saving for your future, getting a discount on your weekly shop, or encouraging you to find a work-life balance. Please read our package, below, to see what benefits we offer you. Hours: This role is based on annualised hours, where the amount of hours you work each month may vary, however your salary will be paid in 12 equal instalments over the year. You'll work 1950 per year which is full time. You'll work two weekends per month on an alternate weekend basis. Your rota will consist of one week at 30 hours and the second week at 45 hours with a day off either side of the weekend that you work. It also includes some Bank Holiday working Salary: £29,367 per annum Duration: Permanent Internally you'll be known as a Food & Beverage Assistant Manager (Band 2). What it's like to work here To find out more about what it's like to work in a food and beverage team for the National Trust, click here to watch our video. What you'll be doing As Food and Beverage Assistant Manager, you'll be working closely with the Food and Beverage Manager and Head Chef. You'll be helping to look after the entire operation, keeping consistently high standards in the team, in the outlets, and in the food and drink we prepare and serve. You'll always have an eye on ways to improve service and standards for our visitors. You'll support the team to help build a great place to work. This could include helping with recruiting and training new people or developing the team. You'll make sure that the team follow all relevant legislation and National Trust policies. You'll be setting and achieving financial targets to increase income and profits. This could be by driving sales through controlling resources and achieving the best possible customer service. We'll give you an induction that fits the job, and training in allergens and food safety, plus any mentoring needed to help you in your role. You can sign up for further professional training and development if you wish. Who we're looking for To deliver this role successfully, you'll be: used to achieving outstanding customer service in a similar environment a?good leader of people, skilled in setting personal objectives and giving feedback experienced with budgets to increase income and control costs (including managing stock and waste) a?people person, with a friendly attitude and great communication skills aware of health and safety compliance The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. •Substantial pension scheme of up to 10% basic salary •Free entry to National Trust places for you, a guest and your children (under 18) •Rental deposit loan scheme •Season ticket loan •EV car lease scheme (for roles that meet the salary criteria) •Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts •Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. •Flexible working whenever possible •Employee assistance programme •Free parking at most Trust places Click here to find out more about the benefits we offer to support you.
May 16, 2026
Full time
Summary Are you looking to develop your career in Food & Beverage? The National Trust is renowned for its food and hospitality. We run 185 cafes all over England, Wales and Northern Ireland, and we'd love you to join us. We have an opening for a Food and Beverage Assistant Manager. Because we are in a rural area, please think about how you'd be able to get here for work, before applying for the job. Benefits: We want to help you look after the things that matter to you, such as saving for your future, getting a discount on your weekly shop, or encouraging you to find a work-life balance. Please read our package, below, to see what benefits we offer you. Hours: This role is based on annualised hours, where the amount of hours you work each month may vary, however your salary will be paid in 12 equal instalments over the year. You'll work 1950 per year which is full time. You'll work two weekends per month on an alternate weekend basis. Your rota will consist of one week at 30 hours and the second week at 45 hours with a day off either side of the weekend that you work. It also includes some Bank Holiday working Salary: £29,367 per annum Duration: Permanent Internally you'll be known as a Food & Beverage Assistant Manager (Band 2). What it's like to work here To find out more about what it's like to work in a food and beverage team for the National Trust, click here to watch our video. What you'll be doing As Food and Beverage Assistant Manager, you'll be working closely with the Food and Beverage Manager and Head Chef. You'll be helping to look after the entire operation, keeping consistently high standards in the team, in the outlets, and in the food and drink we prepare and serve. You'll always have an eye on ways to improve service and standards for our visitors. You'll support the team to help build a great place to work. This could include helping with recruiting and training new people or developing the team. You'll make sure that the team follow all relevant legislation and National Trust policies. You'll be setting and achieving financial targets to increase income and profits. This could be by driving sales through controlling resources and achieving the best possible customer service. We'll give you an induction that fits the job, and training in allergens and food safety, plus any mentoring needed to help you in your role. You can sign up for further professional training and development if you wish. Who we're looking for To deliver this role successfully, you'll be: used to achieving outstanding customer service in a similar environment a?good leader of people, skilled in setting personal objectives and giving feedback experienced with budgets to increase income and control costs (including managing stock and waste) a?people person, with a friendly attitude and great communication skills aware of health and safety compliance The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. •Substantial pension scheme of up to 10% basic salary •Free entry to National Trust places for you, a guest and your children (under 18) •Rental deposit loan scheme •Season ticket loan •EV car lease scheme (for roles that meet the salary criteria) •Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts •Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. •Flexible working whenever possible •Employee assistance programme •Free parking at most Trust places Click here to find out more about the benefits we offer to support you.
We're looking for seasonal team members to join us for the busy but fun festive period! Join us if you enjoy helping other people to have a great time - be part of a fun and energetic team - to us you won't just be a waiter or waitress, as a Food & Beverage Assistant, you'll become a member of our family who helps us create amazing experiences for our guests. For our Food & Beverage Assistants, we are offering a rewarding role with scope for career progression along with; A fun environment where you will receive training and support to develop & progress Stream - the ability to access up to 40% of your wages as you earn them each week, giving you control over your finances Tips paid regularly 28 days annual leave (rising to 33 days after 5 years) Discounted accommodation, food and drink in our beautiful properties across the country Employee Assistance Programme Enhanced maternity and paternity pay Apprenticeships available Pension & Life assurance Long service awards including free meals and free stays with your friends or family Who are we looking for? Every day, we want people to come to work to make people feel at ease through delivering warm hospitality. To achieve this, as a Food and Beverage Assistant you will need to be friendly, extremely personable and have the ability to deliver the company standards in each interaction. We are open all day, every day, serving great quality food and drink, so you'll need to enjoy working in a busy environment with a fun and professional team. It would be ideal if you have previous experience in a bar, café or restaurant, but a great work ethic is more important. If this sounds like you and you want to bring your personality to work, we would love to meet you. Your day to day as a Food & Beverage Assistant. Your personality will shine through as you greet each one of our valued guests with a warm and friendly smile As a Food & Beverage Assistant, you will take food and drink orders and serve guests with a brilliant customer service ethic Assist with menu suggestions and recommendations Prepare perfectly laid tables for each guest visit Ensure our high standards are delivered and maintained at all times Provide our guests with the warmest hospitality, ensuring they want to return Team work We'd love to meet you - Come and join our Daniel Thwaites Family
May 16, 2026
Full time
We're looking for seasonal team members to join us for the busy but fun festive period! Join us if you enjoy helping other people to have a great time - be part of a fun and energetic team - to us you won't just be a waiter or waitress, as a Food & Beverage Assistant, you'll become a member of our family who helps us create amazing experiences for our guests. For our Food & Beverage Assistants, we are offering a rewarding role with scope for career progression along with; A fun environment where you will receive training and support to develop & progress Stream - the ability to access up to 40% of your wages as you earn them each week, giving you control over your finances Tips paid regularly 28 days annual leave (rising to 33 days after 5 years) Discounted accommodation, food and drink in our beautiful properties across the country Employee Assistance Programme Enhanced maternity and paternity pay Apprenticeships available Pension & Life assurance Long service awards including free meals and free stays with your friends or family Who are we looking for? Every day, we want people to come to work to make people feel at ease through delivering warm hospitality. To achieve this, as a Food and Beverage Assistant you will need to be friendly, extremely personable and have the ability to deliver the company standards in each interaction. We are open all day, every day, serving great quality food and drink, so you'll need to enjoy working in a busy environment with a fun and professional team. It would be ideal if you have previous experience in a bar, café or restaurant, but a great work ethic is more important. If this sounds like you and you want to bring your personality to work, we would love to meet you. Your day to day as a Food & Beverage Assistant. Your personality will shine through as you greet each one of our valued guests with a warm and friendly smile As a Food & Beverage Assistant, you will take food and drink orders and serve guests with a brilliant customer service ethic Assist with menu suggestions and recommendations Prepare perfectly laid tables for each guest visit Ensure our high standards are delivered and maintained at all times Provide our guests with the warmest hospitality, ensuring they want to return Team work We'd love to meet you - Come and join our Daniel Thwaites Family
We have an exciting opportunity for an Assistant Manager to join us here at Buzz Bingo Enfield. This role is working full time, 40 hours per week. You must be flexible to work within the hours of the business. This role has a salary of up to £31,000 per year depending on experience. Join Our Team of Remarkable People At Buzz Bingo, together we re on a mission to be the Nation s No 1 Choice for Bingo. Our teams in Clubs across the country and in our Support Centre are smart and passionate about what they do. We know each person here can make a big difference, so we ll support your professional goals, give you what you need to thrive, and celebrate your success along the way! We believe in the power of Bingo to bring people together, and it is that spirit of connection - online and in Club - that makes us a Bingo business unlike any other. The Role You ll Play As Assistant Manager also known as our Club Operations Manager, you ll play a key part in making sure there is consistent delivery of the Buzz Bingo Brand Values, and a culture of exceptional customer service, at each point of the customer journey. You will lead and support your team to ensure coordination between activities and seek opportunities to recognise those that go the extra mile. Hit the Jackpot with Our Benefits In return for everything you bring, we offer an exciting role in a dynamic business and a great rewards package. We ll help you build your skills and career as you work with us in a business that never stands still. That means you ll have access to: a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards Employee Recognition Scheme Buzz Learning, our digital learning platform with access to 100s of online courses In-house training IOSH, First Aid, Fire Safety, Gamcare and more Access to Trained Mental Health Advocates for advice on your mental wellbeing 5 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues) Buy Holidays Salary Sacrifice Scheme opportunity to buy an extra week s holiday (if eligible) Staff discount 50% off bingo tickets, food & soft drinks Refer a Friend Scheme Life Assurance Pension Scheme Your Responsibilities as Part of Our Team Assist the General/Deputy Manager in ensuring that our customer experience is consistently delivered at each point in the customer journey Take responsibility for the overall Club performance in the absence of the General Manager or Deputy Manager Seek opportunities to recognise and appreciate those that go the extra mile Deliver a culture of exceptional customer service by coaching and encouraging team members to drive service levels in every session Make sure adequate levels of staff are deployed in each area to maximise customer service throughout the day Make sure all customer complaints are resolved immediately and use the feedback to improve future service delivery Deliver an exceptional food and beverage offering, where the quality and service is outstanding Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We re Looking For Previous experience of managing a team in a face-to-face customer service role, ideally within a leisure, gaming, hospitality, or retail environment Evidence of bringing business awareness to decision making and understands the commercial drivers of the business Evidence of setting an example for customer service and interaction 'on the floor' Self-aware and welcomes constructive feedback Committed to your own and other's development You can demonstrate effective performance management ability You have evidence of being able to manage and drive new initiatives through others Evidence of leading, and coaching a team to deliver exceptional customer service
May 15, 2026
Full time
We have an exciting opportunity for an Assistant Manager to join us here at Buzz Bingo Enfield. This role is working full time, 40 hours per week. You must be flexible to work within the hours of the business. This role has a salary of up to £31,000 per year depending on experience. Join Our Team of Remarkable People At Buzz Bingo, together we re on a mission to be the Nation s No 1 Choice for Bingo. Our teams in Clubs across the country and in our Support Centre are smart and passionate about what they do. We know each person here can make a big difference, so we ll support your professional goals, give you what you need to thrive, and celebrate your success along the way! We believe in the power of Bingo to bring people together, and it is that spirit of connection - online and in Club - that makes us a Bingo business unlike any other. The Role You ll Play As Assistant Manager also known as our Club Operations Manager, you ll play a key part in making sure there is consistent delivery of the Buzz Bingo Brand Values, and a culture of exceptional customer service, at each point of the customer journey. You will lead and support your team to ensure coordination between activities and seek opportunities to recognise those that go the extra mile. Hit the Jackpot with Our Benefits In return for everything you bring, we offer an exciting role in a dynamic business and a great rewards package. We ll help you build your skills and career as you work with us in a business that never stands still. That means you ll have access to: a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards Employee Recognition Scheme Buzz Learning, our digital learning platform with access to 100s of online courses In-house training IOSH, First Aid, Fire Safety, Gamcare and more Access to Trained Mental Health Advocates for advice on your mental wellbeing 5 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues) Buy Holidays Salary Sacrifice Scheme opportunity to buy an extra week s holiday (if eligible) Staff discount 50% off bingo tickets, food & soft drinks Refer a Friend Scheme Life Assurance Pension Scheme Your Responsibilities as Part of Our Team Assist the General/Deputy Manager in ensuring that our customer experience is consistently delivered at each point in the customer journey Take responsibility for the overall Club performance in the absence of the General Manager or Deputy Manager Seek opportunities to recognise and appreciate those that go the extra mile Deliver a culture of exceptional customer service by coaching and encouraging team members to drive service levels in every session Make sure adequate levels of staff are deployed in each area to maximise customer service throughout the day Make sure all customer complaints are resolved immediately and use the feedback to improve future service delivery Deliver an exceptional food and beverage offering, where the quality and service is outstanding Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We re Looking For Previous experience of managing a team in a face-to-face customer service role, ideally within a leisure, gaming, hospitality, or retail environment Evidence of bringing business awareness to decision making and understands the commercial drivers of the business Evidence of setting an example for customer service and interaction 'on the floor' Self-aware and welcomes constructive feedback Committed to your own and other's development You can demonstrate effective performance management ability You have evidence of being able to manage and drive new initiatives through others Evidence of leading, and coaching a team to deliver exceptional customer service
Job Title: Production Operative. Location: Yate. Pay Rate: 12.71 per hour (weekly pay) Contract Details: Ongoing temporary position with the potential to become permanent for the right person. We're seeking passionate and dedicated individuals to join our team. This is your chance to be part of the vibrant food and beverage industry while enjoying a fulfilling temporary role. Why You'll Love Working With Us: Dynamic Environment: Work in a cheerful atmosphere. Team Spirit: Join a friendly team that values collaboration and enthusiasm. Impactful Work: Help us deliver quality products that bring joy to customers everywhere. Ongoing Opportunity: This is an ongoing temporary role with the potential to become temp-to-perm , depending on your performance. What We're Looking For: Steel-Capped Boots Required: Safety is our priority, so make sure to bring your own steel-capped boots. Enthusiasm & Teamwork: A positive attitude and willingness to work as part of a team are key. Attention to Detail: Your precision in packing will ensure our customers receive the best. Flexibility: Be ready to adapt and thrive in a fast-paced environment. Reliability: We need individuals who arrive on time and consistently meet their targets -your performance will directly impact temp-to-perm opportunities. Key Responsibilities: Pack products with care and efficiency, ensuring top quality. Maintain cleanliness and organisation in the packing area. Collaborate with team members to meet daily packing targets. Follow safety guidelines and procedures to create a safe workspace. Don't miss out- apply today and be part of something special. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 15, 2026
Seasonal
Job Title: Production Operative. Location: Yate. Pay Rate: 12.71 per hour (weekly pay) Contract Details: Ongoing temporary position with the potential to become permanent for the right person. We're seeking passionate and dedicated individuals to join our team. This is your chance to be part of the vibrant food and beverage industry while enjoying a fulfilling temporary role. Why You'll Love Working With Us: Dynamic Environment: Work in a cheerful atmosphere. Team Spirit: Join a friendly team that values collaboration and enthusiasm. Impactful Work: Help us deliver quality products that bring joy to customers everywhere. Ongoing Opportunity: This is an ongoing temporary role with the potential to become temp-to-perm , depending on your performance. What We're Looking For: Steel-Capped Boots Required: Safety is our priority, so make sure to bring your own steel-capped boots. Enthusiasm & Teamwork: A positive attitude and willingness to work as part of a team are key. Attention to Detail: Your precision in packing will ensure our customers receive the best. Flexibility: Be ready to adapt and thrive in a fast-paced environment. Reliability: We need individuals who arrive on time and consistently meet their targets -your performance will directly impact temp-to-perm opportunities. Key Responsibilities: Pack products with care and efficiency, ensuring top quality. Maintain cleanliness and organisation in the packing area. Collaborate with team members to meet daily packing targets. Follow safety guidelines and procedures to create a safe workspace. Don't miss out- apply today and be part of something special. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Would you like to join Europe's leading premium health and wellness group? Our team members are the ambassadors of our business and the heart of what we do. W e are on the look out for an experienced and energetic Aqua Instructor to join the team. As an Aqua Instructor, you will deliver high quality , safe and engaging classes to our members adapting to all fitness levels and abilities. We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential. Some of our perks : Ability to teach multiple classes in one location First-class, purpose-built environment Opportunities for career growth Franchise membership Food and Beverage Discount About you : As a Group Exercise Aqua Instructor: Please be aware , you must a minimum Level 2 Fitness/ETM & Level 2 Water-Based Exercise qualification to apply for this role You will have a passionate about health and fitness and able to support and inspire our members achieve their goals . Have overall great communication and interaction skills Be s elf-driven with a positive outlook Have a passion about customer service." Join us and help us create a thriving and inclusive culture . Together, we're m ore than a C lub!
May 15, 2026
Full time
Would you like to join Europe's leading premium health and wellness group? Our team members are the ambassadors of our business and the heart of what we do. W e are on the look out for an experienced and energetic Aqua Instructor to join the team. As an Aqua Instructor, you will deliver high quality , safe and engaging classes to our members adapting to all fitness levels and abilities. We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential. Some of our perks : Ability to teach multiple classes in one location First-class, purpose-built environment Opportunities for career growth Franchise membership Food and Beverage Discount About you : As a Group Exercise Aqua Instructor: Please be aware , you must a minimum Level 2 Fitness/ETM & Level 2 Water-Based Exercise qualification to apply for this role You will have a passionate about health and fitness and able to support and inspire our members achieve their goals . Have overall great communication and interaction skills Be s elf-driven with a positive outlook Have a passion about customer service." Join us and help us create a thriving and inclusive culture . Together, we're m ore than a C lub!
Would you like to join Europe's leading premium health and wellness group? Our team members are the ambassadors of our business and the heart of what we do. W e are on the look out for an experienced and energetic Aqua Instructor to join the team. As an Aqua Instructor, you will deliver high quality , safe and engaging classes to our members adapting to all fitness levels and abilities. We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential. Some of our perks : Ability to teach multiple classes in one location First-class, purpose-built environment Opportunities for career growth Franchise membership Food and Beverage Discount About you : As a Group Exercise Aqua Instructor: Please be aware , you must a minimum Level 2 Fitness/ETM & Level 2 Water-Based Exercise qualification to apply for this role You will have a passionate about health and fitness and able to support and inspire our members achieve their goals . Have overall great communication and interaction skills Be s elf-driven with a positive outlook Have a passion about customer service." Join us and help us create a thriving and inclusive culture . Together, we're m ore than a C lub!
May 15, 2026
Full time
Would you like to join Europe's leading premium health and wellness group? Our team members are the ambassadors of our business and the heart of what we do. W e are on the look out for an experienced and energetic Aqua Instructor to join the team. As an Aqua Instructor, you will deliver high quality , safe and engaging classes to our members adapting to all fitness levels and abilities. We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential. Some of our perks : Ability to teach multiple classes in one location First-class, purpose-built environment Opportunities for career growth Franchise membership Food and Beverage Discount About you : As a Group Exercise Aqua Instructor: Please be aware , you must a minimum Level 2 Fitness/ETM & Level 2 Water-Based Exercise qualification to apply for this role You will have a passionate about health and fitness and able to support and inspire our members achieve their goals . Have overall great communication and interaction skills Be s elf-driven with a positive outlook Have a passion about customer service." Join us and help us create a thriving and inclusive culture . Together, we're m ore than a C lub!
Would you like to join Europe's leading premium health and wellness group? Our team members are the ambassadors of our business and the heart of what we do. W e are on the look out for dynamic and engaging instructors to lead high-energy classes, including IGN1TE, freestyle, dance, and Body Pump. As a Group Exercise High Energy Instructor, you will deliver high quality classes to our members adapting to all fitness levels and abilities. We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential. Some of our perks : CIMSPA-accredited IGN1TE training & ongoing coaching Ability to teach multiple classes in one location First-class, purpose-built studios Opportunities for career growth (Master Trainer, career transitions) Franchise membership Food and Beverage Discount About you : As a Group Exercise High Energy Instructor : Please be aware , you must Hold a Fitness/ETM Level 2 or equivalent qualification to apply for this role You will have a passionate about health and fitness and able to support and inspire our members achieve their goals . Have overall great communication and interaction skills Be s elf-driven with a positive outlook Have a passion about customer service." Join us and help us create a thriving and inclusive culture . Together, we're m ore than a C lub!
May 15, 2026
Full time
Would you like to join Europe's leading premium health and wellness group? Our team members are the ambassadors of our business and the heart of what we do. W e are on the look out for dynamic and engaging instructors to lead high-energy classes, including IGN1TE, freestyle, dance, and Body Pump. As a Group Exercise High Energy Instructor, you will deliver high quality classes to our members adapting to all fitness levels and abilities. We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential. Some of our perks : CIMSPA-accredited IGN1TE training & ongoing coaching Ability to teach multiple classes in one location First-class, purpose-built studios Opportunities for career growth (Master Trainer, career transitions) Franchise membership Food and Beverage Discount About you : As a Group Exercise High Energy Instructor : Please be aware , you must Hold a Fitness/ETM Level 2 or equivalent qualification to apply for this role You will have a passionate about health and fitness and able to support and inspire our members achieve their goals . Have overall great communication and interaction skills Be s elf-driven with a positive outlook Have a passion about customer service." Join us and help us create a thriving and inclusive culture . Together, we're m ore than a C lub!
Would you like to join Europe's leading premium health and wellness group? Our team members are the ambassadors of our business and the heart of what we do. W e are on the look out for dynamic and engaging instructors to lead high-energy classes, including IGN1TE, freestyle, dance, and Body Pump. As a Group Exercise High Energy Instructor, you will deliver high quality classes to our members adapting to all fitness levels and abilities. We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential. Some of our perks : CIMSPA-accredited IGN1TE training & ongoing coaching Ability to teach multiple classes in one location First-class, purpose-built studios Opportunities for career growth (Master Trainer, career transitions) Franchise membership Food and Beverage Discount About you : As a Group Exercise High Energy Instructor : Please be aware , you must Hold a Fitness/ETM Level 2 or equivalent qualification to apply for this role You will have a passionate about health and fitness and able to support and inspire our members achieve their goals . Have overall great communication and interaction skills Be s elf-driven with a positive outlook Have a passion about customer service." Join us and help us create a thriving and inclusive culture . Together, we're m ore than a C lub!
May 15, 2026
Full time
Would you like to join Europe's leading premium health and wellness group? Our team members are the ambassadors of our business and the heart of what we do. W e are on the look out for dynamic and engaging instructors to lead high-energy classes, including IGN1TE, freestyle, dance, and Body Pump. As a Group Exercise High Energy Instructor, you will deliver high quality classes to our members adapting to all fitness levels and abilities. We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential. Some of our perks : CIMSPA-accredited IGN1TE training & ongoing coaching Ability to teach multiple classes in one location First-class, purpose-built studios Opportunities for career growth (Master Trainer, career transitions) Franchise membership Food and Beverage Discount About you : As a Group Exercise High Energy Instructor : Please be aware , you must Hold a Fitness/ETM Level 2 or equivalent qualification to apply for this role You will have a passionate about health and fitness and able to support and inspire our members achieve their goals . Have overall great communication and interaction skills Be s elf-driven with a positive outlook Have a passion about customer service." Join us and help us create a thriving and inclusive culture . Together, we're m ore than a C lub!
COME AND JOIN US We are currently seeking an experienced and customer focused Bar Supervisor to join our Bars team The on target earning potential for this role is £40,717 / per annum - comprising a base salary of £30,717 plus a qualified estimate of £10,000 per annum in gratuities and service charge. As a member of the Gleneagles team, you will also enjoy a fantastic range of perks, benefits and rewards ABOUT GLENEAGLES For the past century we've been making memories at our iconic hotel and sporting estate in rural Perthshire. Gleneagles Townhouse, our luxury hotel and members' club on St Andrew Square, Edinburgh, has created an exciting new chapter in our history. Crowned 'Employer of the Year' at the 2024 Cateys, and retaining our Michelin Guide - One Key Distinction for the second year in 2025, everything we do is about surpassing expectations and creating unrivalled adventures for our guests. WORKING AT GLENEAGLES We're devoted to making our people feel as valued as our guests. In this way, we strive to support the whole 'you' - not just the professional part but the personal part too. People join our team for all sorts of reasons. Some work here to develop a career, some work full-time, while others have a part-time schedule to fit around their personal commitments. However long you plan to stay with us and whatever hours you'd prefer to work, we're open to flexible working requests and offer hours, shift patterns and to suit everyone. Here's a bit more detail on what we see you doing in this role: Be fully aware of the day's reservations, VIPs, members, residents, special requests, and operational priorities before service begins. Be the main point of welcome for guests arriving at Lamplighters. Greet each guest warmly and confidently, creating an immediate sense of occasion. Ensure the guest feels guided, hosted, and cared for from the very first interaction. Engage naturally in conversation, storytelling, and sharing knowledge about the venue, menus, drinks, and current happenings. All seeing, you'll maintain full awareness of daily reservations, VIPs, members, residents, special requests, and operational priorities ahead of service. Acting as the primary point of contact for all guests arriving at Lamplighters, you'll deliver a warm, confident welcome to every guest, creating an immediate sense of occasion. Ensuring each guest feels guided, valued, and well cared for from their very first interaction, engaging naturally through conversation and storytelling, sharing knowledge of our venue, menus, drinks, and promotions. Liaising closely with our Host team and The Spence management team to facilitate guest movement and a smooth journey across our outlets. Interacting with our guests, always warm, professional, helpful and doing everything you can to exceed their expectations; playing your part in making their stay with us luxurious in every way. The kind of person we're looking for: As the first point of contact for our guests, you'll deliver a warm and seamless arrival experience at Lamplighters, setting the tone for exceptional service throughout their visit. Ensuring members and regular guests are recognised and made to feel personally valued, demonstrating attentiveness to their individual preferences and creating an immediate sense of occasion. Engaging naturally in conversation and storytelling, offering expert knowledge of our hotel, menus, drinks, and current happenings, with fantastic insight into the vibrant Edinburgh cultural and hospitality scene. Anticipating guest needs throughout service, ensuring a consistently smooth, attentive, and intuitive experience from arrival through to departure at Lamplighters. Maintaining a calm, organised presence during busy service periods, proactively supporting the wider team to deliver seamless operations and exceptional guest experiences at all times. All seeing, you'll expertly manage bespoke requirements for our VIPs, members, residents, and any special requests, alongside the key operational priorities ahead of service. Liaising closely with our Host and The Spence management teams to facilitate guest movement and a smooth journey across our outlets. Highly motivated and possessing an immense sense of pride in your work; you're passionate about delivering the high standards for our guests in line with the Gleneagles brand. You have a positive "can do" attitude to solving problems in a professional and courteous manner. What's in it for you: Time to let your hair down 30 days holiday (including bank holidays) that increases with service. Seasonal parties and local social events. 50% discount on Food & Beverage, Country Pursuits, Spa and Hair Salon (Mon-Thurs) and the Golf Driving Range. Golf Membership (with access to all 3 championship courses) for £50.00 per annum. Treats in your pocket Flexi points into your Perkbox wallet to spend as you choose. The points can be spent immediately, or you can save them up over a number of months, for perks that cost that little bit more. All this gives you greater choice, so you can pick the things that mean the most to you! A generous 'refer a friend' scheme. Be our guest Stay with us as a guest at Gleneagles or Gleneagles Townhouse for up to 2 nights per year at £95.00 per night - a benefit available upon completion of 12 months service. Friends & Family discounted rate of £225 - £275 B&B per night at Gleneagles. Enjoy discounted rooms and restaurants rates with up to 50% off across the wider Ennismore brands and hotels, located across some spectacular locations, including London, Paris, Rome, Dubai, Doha, Rio, NY, Chicago and LA to name just a few. Investment in your development and wellbeing Pension scheme. Life Insurance. Employee Assistance Programme, offering support and confidential advice for you and your family when you need it most. Ongoing investment in your personal development with access to internal and external training qualifications and programmes. Internal career opportunities across a wider range of specialisms and departments. Monthly recognition programme. Volunteering day every year with a charitable partner of your choice. Gleneagles Cycle Scheme to spread the cost of the bike that you really want and reduce your carbon footprint. About gratuities & service charge: Gratuities (tips) and service charge (an additional charge added to our room rates and services across the hotel that is passed directly to our employees) are paid on a pro-rata basis regardless of your role. It is estimated that in 2026, our full-time employees can expect to receive around £10,000 in addition to their annual salary. If you are our next Lamplighters, Supervisor, please forward your most recent CV to us today!
May 15, 2026
Full time
COME AND JOIN US We are currently seeking an experienced and customer focused Bar Supervisor to join our Bars team The on target earning potential for this role is £40,717 / per annum - comprising a base salary of £30,717 plus a qualified estimate of £10,000 per annum in gratuities and service charge. As a member of the Gleneagles team, you will also enjoy a fantastic range of perks, benefits and rewards ABOUT GLENEAGLES For the past century we've been making memories at our iconic hotel and sporting estate in rural Perthshire. Gleneagles Townhouse, our luxury hotel and members' club on St Andrew Square, Edinburgh, has created an exciting new chapter in our history. Crowned 'Employer of the Year' at the 2024 Cateys, and retaining our Michelin Guide - One Key Distinction for the second year in 2025, everything we do is about surpassing expectations and creating unrivalled adventures for our guests. WORKING AT GLENEAGLES We're devoted to making our people feel as valued as our guests. In this way, we strive to support the whole 'you' - not just the professional part but the personal part too. People join our team for all sorts of reasons. Some work here to develop a career, some work full-time, while others have a part-time schedule to fit around their personal commitments. However long you plan to stay with us and whatever hours you'd prefer to work, we're open to flexible working requests and offer hours, shift patterns and to suit everyone. Here's a bit more detail on what we see you doing in this role: Be fully aware of the day's reservations, VIPs, members, residents, special requests, and operational priorities before service begins. Be the main point of welcome for guests arriving at Lamplighters. Greet each guest warmly and confidently, creating an immediate sense of occasion. Ensure the guest feels guided, hosted, and cared for from the very first interaction. Engage naturally in conversation, storytelling, and sharing knowledge about the venue, menus, drinks, and current happenings. All seeing, you'll maintain full awareness of daily reservations, VIPs, members, residents, special requests, and operational priorities ahead of service. Acting as the primary point of contact for all guests arriving at Lamplighters, you'll deliver a warm, confident welcome to every guest, creating an immediate sense of occasion. Ensuring each guest feels guided, valued, and well cared for from their very first interaction, engaging naturally through conversation and storytelling, sharing knowledge of our venue, menus, drinks, and promotions. Liaising closely with our Host team and The Spence management team to facilitate guest movement and a smooth journey across our outlets. Interacting with our guests, always warm, professional, helpful and doing everything you can to exceed their expectations; playing your part in making their stay with us luxurious in every way. The kind of person we're looking for: As the first point of contact for our guests, you'll deliver a warm and seamless arrival experience at Lamplighters, setting the tone for exceptional service throughout their visit. Ensuring members and regular guests are recognised and made to feel personally valued, demonstrating attentiveness to their individual preferences and creating an immediate sense of occasion. Engaging naturally in conversation and storytelling, offering expert knowledge of our hotel, menus, drinks, and current happenings, with fantastic insight into the vibrant Edinburgh cultural and hospitality scene. Anticipating guest needs throughout service, ensuring a consistently smooth, attentive, and intuitive experience from arrival through to departure at Lamplighters. Maintaining a calm, organised presence during busy service periods, proactively supporting the wider team to deliver seamless operations and exceptional guest experiences at all times. All seeing, you'll expertly manage bespoke requirements for our VIPs, members, residents, and any special requests, alongside the key operational priorities ahead of service. Liaising closely with our Host and The Spence management teams to facilitate guest movement and a smooth journey across our outlets. Highly motivated and possessing an immense sense of pride in your work; you're passionate about delivering the high standards for our guests in line with the Gleneagles brand. You have a positive "can do" attitude to solving problems in a professional and courteous manner. What's in it for you: Time to let your hair down 30 days holiday (including bank holidays) that increases with service. Seasonal parties and local social events. 50% discount on Food & Beverage, Country Pursuits, Spa and Hair Salon (Mon-Thurs) and the Golf Driving Range. Golf Membership (with access to all 3 championship courses) for £50.00 per annum. Treats in your pocket Flexi points into your Perkbox wallet to spend as you choose. The points can be spent immediately, or you can save them up over a number of months, for perks that cost that little bit more. All this gives you greater choice, so you can pick the things that mean the most to you! A generous 'refer a friend' scheme. Be our guest Stay with us as a guest at Gleneagles or Gleneagles Townhouse for up to 2 nights per year at £95.00 per night - a benefit available upon completion of 12 months service. Friends & Family discounted rate of £225 - £275 B&B per night at Gleneagles. Enjoy discounted rooms and restaurants rates with up to 50% off across the wider Ennismore brands and hotels, located across some spectacular locations, including London, Paris, Rome, Dubai, Doha, Rio, NY, Chicago and LA to name just a few. Investment in your development and wellbeing Pension scheme. Life Insurance. Employee Assistance Programme, offering support and confidential advice for you and your family when you need it most. Ongoing investment in your personal development with access to internal and external training qualifications and programmes. Internal career opportunities across a wider range of specialisms and departments. Monthly recognition programme. Volunteering day every year with a charitable partner of your choice. Gleneagles Cycle Scheme to spread the cost of the bike that you really want and reduce your carbon footprint. About gratuities & service charge: Gratuities (tips) and service charge (an additional charge added to our room rates and services across the hotel that is passed directly to our employees) are paid on a pro-rata basis regardless of your role. It is estimated that in 2026, our full-time employees can expect to receive around £10,000 in addition to their annual salary. If you are our next Lamplighters, Supervisor, please forward your most recent CV to us today!
Housekeeping Office Coordinator Location: Hyatt Regency Lake Tahoe Resort, Spa and Casino, Incline Village, NV, US Duties and Responsibilities Coordinate daily housekeeping activities, including room assignments, scheduling, and shift briefings. Serve as the primary point of contact for the housekeeping team, handling inquiries and requests. Maintain accurate records of room status, inventory, and cleaning supplies, ensuring all resources are efficiently allocated and replenished as needed. Support the onboarding and training of new housekeeping colleagues, ensuring they are well-informed of policies, procedures, and expectations. Handle administrative tasks, including filing, data entry, and preparing reports for management. About You Previous experience in housekeeping office management within the luxury segment is essential. Excellent communication, interpersonal, and guest service skills are required. Benefits 12 complimentary nights a year across Hyatt Hotels worldwide Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start! Business attire laundered complimentary Headspace membership and access to our Employee Assistance Programme 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide Next Steps: Apply today for this Housekeeping Office Coordinator role and start your journey with Hyatt Hotels!
May 15, 2026
Full time
Housekeeping Office Coordinator Location: Hyatt Regency Lake Tahoe Resort, Spa and Casino, Incline Village, NV, US Duties and Responsibilities Coordinate daily housekeeping activities, including room assignments, scheduling, and shift briefings. Serve as the primary point of contact for the housekeeping team, handling inquiries and requests. Maintain accurate records of room status, inventory, and cleaning supplies, ensuring all resources are efficiently allocated and replenished as needed. Support the onboarding and training of new housekeeping colleagues, ensuring they are well-informed of policies, procedures, and expectations. Handle administrative tasks, including filing, data entry, and preparing reports for management. About You Previous experience in housekeeping office management within the luxury segment is essential. Excellent communication, interpersonal, and guest service skills are required. Benefits 12 complimentary nights a year across Hyatt Hotels worldwide Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start! Business attire laundered complimentary Headspace membership and access to our Employee Assistance Programme 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide Next Steps: Apply today for this Housekeeping Office Coordinator role and start your journey with Hyatt Hotels!
Description A passion for coffee and people is just the start of what we are looking for. The Supervisor Plus role is new to Butlin's and presents an amazing opportunity. This individual will be the main point of contact for team during their working day and the individual ensuring that standards are checked and compliance is high across the department. They are the hands on operational driver of success. Reporting to the Manager, the Supervisor Plus will ensure daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high. The Supervisor Plus will cover accommodation primarily on our intake days on Monday and Friday and will work flexibly across departments where needed for the remainder of the week, focusing attentions where we need to ensure standards are high and our that our guests receive an amazing experience. The Monday and Friday requirement in accommodation is the minimum, but the Supervisor Plus may support outside of these days based on operational requirements. You will support and coach the team to ensure the deliver a great experience and are also driving any key targets such as add on sales or promotions. All Supervisor Plus Accountabilities Be the operational hands on person, ensuring that team are working effectively on all key tasks and objectives. This will vary based on the department you are based. Ensuring team are being coached to deliver key targets linked to the department - e.g. retail upselling Responsibility for CAFF audits in accommodation Responsibility for other departmental audits based on the area based e.g. sales targets/ perfect serve etc. Driving add on sales and promotions where appropriate Ensuring all stock/ proposition is available for guests. Monitoring consistent delivery of a quality guest experience in line with brand/venue guidelines. Ensuring any guest feedback is captured. Monitors NPS and takes action where possible on guest feedback. Coach and develop the team to ensure departmental plans are met. Be a champion of the Butlin's Values and Leadership Behaviours. Ensure we always have a focus on RPRPRT in the way we rota team. Be the champion for communication in your area, ensuring that key communication is always delivered from Managers to teams and that plans are executed effectively. Build and maintain strong relationships across the resort, other resorts, and Butlins central support teams. Responsibility, where required, for people support of the department, including all people tasks from onboarding through the employee life cycle. Employee life cycle refers to PDP's, performance management, required training, and any formal HR process. Be the front facing, operational delivery responsible person - turning audits and observations into action. Role Details: Supervisor Plus - Costa Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest focused operation of our Restaurants and Quick Service Restaurants (QSRs). The following areas outline the key expectations for this part of the role: 1. Championing Food Safety Lead by example in consistently applying food safety and hygiene standards. Ensure all team members follow correct procedures, including allergen management, temperature checks, and appropriate cleaning cycles. Support compliance checks throughout service, swiftly acting on any issues. Foster a culture where food safety is understood, valued, and upheld by every team member. 2. Delivering a Warm, Welcoming Experience Ensure every guest receives a friendly, engaging welcome. Create a relaxed, family friendly environment where guests feel supported and well looked after. Step in to resolve concerns quickly and confidently, maintaining a problems solving mindset. Demonstrate exceptional service behaviours for the team to model. 3. Coaching & Developing the Team Provide on shift coaching to support effective floor management, guest interaction, and service flow. Develop team capability in confidently engaging with guests, anticipating needs, and delivering smooth, attentive service. Support new team members with structured introductions to service standards and guest service expectations. Encourage a culture of continuous improvement, confidence, and positivity. 4. Driving Upselling of Starters & Desserts Coach the team to proactively recommend starters, desserts, and add ons as part of natural guest conversations. Reinforce product knowledge so the team can confidently guide guests through the menu. Share daily focus items or specials to help the team drive increased sales. Celebrate individual and team successes to build motivation and momentum. 5. Increasing Wet Sales Drive wet sales by ensuring drinks orders are taken quickly when seating guests. Coach the team on opening conversations with drinks suggestions to boost early revenue. Monitor service flow and step in to support during peaks to maintain swift beverage service. 6. Effective Checkbacks Ensure the team carries out timely, meaningful checkbacks to confirm guest satisfaction. Empower team members to solve issues early, ensuring guests feel well taken care of. Use checkbacks as opportunities to reinforce upselling and add on sales where appropriate (e.g., additional drinks, sides, desserts) 7. Celebrating Success Recognise great performance on shift to build a positive, motivated team culture. Share wins across shifts to highlight what "great" looks like and encourage consistency. Create an environment where team members feel valued for their contributions. KPIs Audits completed in accommodation & other departments Team training compliance across departments Health, Safety & Compliance Audits Guest NPS & Feedback Improved ENPS Retail Spend - responsible for making sure there is good stock processes/ upselling taking place/ coaching people trying to deliver Right People, Right Place, Right Time in all key areas Skills, Knowledge & Expertise Excellent leadership skills with the ability to coach and support team in delivering key objectives. Strong attention to detail to be able to support with all audit/ observation-based activity. Strong experience of being guest/ customer facing and dealing with a range of queries and sometimes complaints directly Experience of generating new opportunities through sales and promotions or new initiatives to support with key objectives. Experience in working with multi skilled team to support other areas of the business based on guest demand. Demonstratable experience of leading teams to success, this includes proficiency in: Managing performance. Coaching team. Delivering team training. Setting standards and role modelling this behaviour. Excellent ability to communicate effectively at all levels. Able to manage multiple priorities and can adapt quickly to changing requirements. About Butlin's At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you. There has never been a more exciting time to join Butlin's!
May 15, 2026
Full time
Description A passion for coffee and people is just the start of what we are looking for. The Supervisor Plus role is new to Butlin's and presents an amazing opportunity. This individual will be the main point of contact for team during their working day and the individual ensuring that standards are checked and compliance is high across the department. They are the hands on operational driver of success. Reporting to the Manager, the Supervisor Plus will ensure daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high. The Supervisor Plus will cover accommodation primarily on our intake days on Monday and Friday and will work flexibly across departments where needed for the remainder of the week, focusing attentions where we need to ensure standards are high and our that our guests receive an amazing experience. The Monday and Friday requirement in accommodation is the minimum, but the Supervisor Plus may support outside of these days based on operational requirements. You will support and coach the team to ensure the deliver a great experience and are also driving any key targets such as add on sales or promotions. All Supervisor Plus Accountabilities Be the operational hands on person, ensuring that team are working effectively on all key tasks and objectives. This will vary based on the department you are based. Ensuring team are being coached to deliver key targets linked to the department - e.g. retail upselling Responsibility for CAFF audits in accommodation Responsibility for other departmental audits based on the area based e.g. sales targets/ perfect serve etc. Driving add on sales and promotions where appropriate Ensuring all stock/ proposition is available for guests. Monitoring consistent delivery of a quality guest experience in line with brand/venue guidelines. Ensuring any guest feedback is captured. Monitors NPS and takes action where possible on guest feedback. Coach and develop the team to ensure departmental plans are met. Be a champion of the Butlin's Values and Leadership Behaviours. Ensure we always have a focus on RPRPRT in the way we rota team. Be the champion for communication in your area, ensuring that key communication is always delivered from Managers to teams and that plans are executed effectively. Build and maintain strong relationships across the resort, other resorts, and Butlins central support teams. Responsibility, where required, for people support of the department, including all people tasks from onboarding through the employee life cycle. Employee life cycle refers to PDP's, performance management, required training, and any formal HR process. Be the front facing, operational delivery responsible person - turning audits and observations into action. Role Details: Supervisor Plus - Costa Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest focused operation of our Restaurants and Quick Service Restaurants (QSRs). The following areas outline the key expectations for this part of the role: 1. Championing Food Safety Lead by example in consistently applying food safety and hygiene standards. Ensure all team members follow correct procedures, including allergen management, temperature checks, and appropriate cleaning cycles. Support compliance checks throughout service, swiftly acting on any issues. Foster a culture where food safety is understood, valued, and upheld by every team member. 2. Delivering a Warm, Welcoming Experience Ensure every guest receives a friendly, engaging welcome. Create a relaxed, family friendly environment where guests feel supported and well looked after. Step in to resolve concerns quickly and confidently, maintaining a problems solving mindset. Demonstrate exceptional service behaviours for the team to model. 3. Coaching & Developing the Team Provide on shift coaching to support effective floor management, guest interaction, and service flow. Develop team capability in confidently engaging with guests, anticipating needs, and delivering smooth, attentive service. Support new team members with structured introductions to service standards and guest service expectations. Encourage a culture of continuous improvement, confidence, and positivity. 4. Driving Upselling of Starters & Desserts Coach the team to proactively recommend starters, desserts, and add ons as part of natural guest conversations. Reinforce product knowledge so the team can confidently guide guests through the menu. Share daily focus items or specials to help the team drive increased sales. Celebrate individual and team successes to build motivation and momentum. 5. Increasing Wet Sales Drive wet sales by ensuring drinks orders are taken quickly when seating guests. Coach the team on opening conversations with drinks suggestions to boost early revenue. Monitor service flow and step in to support during peaks to maintain swift beverage service. 6. Effective Checkbacks Ensure the team carries out timely, meaningful checkbacks to confirm guest satisfaction. Empower team members to solve issues early, ensuring guests feel well taken care of. Use checkbacks as opportunities to reinforce upselling and add on sales where appropriate (e.g., additional drinks, sides, desserts) 7. Celebrating Success Recognise great performance on shift to build a positive, motivated team culture. Share wins across shifts to highlight what "great" looks like and encourage consistency. Create an environment where team members feel valued for their contributions. KPIs Audits completed in accommodation & other departments Team training compliance across departments Health, Safety & Compliance Audits Guest NPS & Feedback Improved ENPS Retail Spend - responsible for making sure there is good stock processes/ upselling taking place/ coaching people trying to deliver Right People, Right Place, Right Time in all key areas Skills, Knowledge & Expertise Excellent leadership skills with the ability to coach and support team in delivering key objectives. Strong attention to detail to be able to support with all audit/ observation-based activity. Strong experience of being guest/ customer facing and dealing with a range of queries and sometimes complaints directly Experience of generating new opportunities through sales and promotions or new initiatives to support with key objectives. Experience in working with multi skilled team to support other areas of the business based on guest demand. Demonstratable experience of leading teams to success, this includes proficiency in: Managing performance. Coaching team. Delivering team training. Setting standards and role modelling this behaviour. Excellent ability to communicate effectively at all levels. Able to manage multiple priorities and can adapt quickly to changing requirements. About Butlin's At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you. There has never been a more exciting time to join Butlin's!
Beaverbrook is seeking a dedicated and detail-oriented Income Auditor to join our busy finance department. The Income Auditor will play a crucial role in reconciling daily revenue and receipt transactions, ensuring that any balancing issues are promptly investigated and resolved. This position works closely with the Management Accountant to provide reliable and accurate income reporting on a daily, weekly, and monthly basis. As an Income Auditor at Beaverbrook, you will ensure that all revenue data and related statistics are accurate, reflecting the high standards of our estate. Given the visibility of these figures across the business, the role requires a keen eye for detail and a tenacious approach to accuracy. What you'll do: Reconcile daily revenue and receipt transactions. Investigate and resolve any discrepancies or balancing issues. Work closely with the Management Accountant to ensure reliable and accurate reporting of income. Provide daily, weekly, and monthly income reports for management. Maintain high standards of accuracy in all financial reporting, contributing to the monthly management accounts. Who you are: Strong administration skills, efficient, organised & numerical. Experience of income audit is essential ideally within a Hotel background. Willing to learn and able to work in challenging situations. Good knowledge of Sage or a similar system is ideal. Work Schedule: Monday-Friday 09:00-17:30. Salary: Up to £30,000 per annum plus tronc Benefits In addition to a competitive reward, we are committed to investing heavily in your development and helping you grow a long-term career with Beaverbrook. As a member of our team, you can expect to receive: Competitive salary Discounts on retail, gym memberships, cinema tickets and many more with Hospitality Rewards App Personal development support Wide range of recognised qualifications and development opportunities Discounted rates on Food & Beverage 28 days annual leave (including Bank Holidays), rising by 1 day each year for 5 years Pension Life Insurance Sick Pay Long Service Awards Cycle to work scheme Earn up to £600 through our recommend a friend scheme Uniforms Free parking And other local benefits Staff Accommodation Available
May 15, 2026
Full time
Beaverbrook is seeking a dedicated and detail-oriented Income Auditor to join our busy finance department. The Income Auditor will play a crucial role in reconciling daily revenue and receipt transactions, ensuring that any balancing issues are promptly investigated and resolved. This position works closely with the Management Accountant to provide reliable and accurate income reporting on a daily, weekly, and monthly basis. As an Income Auditor at Beaverbrook, you will ensure that all revenue data and related statistics are accurate, reflecting the high standards of our estate. Given the visibility of these figures across the business, the role requires a keen eye for detail and a tenacious approach to accuracy. What you'll do: Reconcile daily revenue and receipt transactions. Investigate and resolve any discrepancies or balancing issues. Work closely with the Management Accountant to ensure reliable and accurate reporting of income. Provide daily, weekly, and monthly income reports for management. Maintain high standards of accuracy in all financial reporting, contributing to the monthly management accounts. Who you are: Strong administration skills, efficient, organised & numerical. Experience of income audit is essential ideally within a Hotel background. Willing to learn and able to work in challenging situations. Good knowledge of Sage or a similar system is ideal. Work Schedule: Monday-Friday 09:00-17:30. Salary: Up to £30,000 per annum plus tronc Benefits In addition to a competitive reward, we are committed to investing heavily in your development and helping you grow a long-term career with Beaverbrook. As a member of our team, you can expect to receive: Competitive salary Discounts on retail, gym memberships, cinema tickets and many more with Hospitality Rewards App Personal development support Wide range of recognised qualifications and development opportunities Discounted rates on Food & Beverage 28 days annual leave (including Bank Holidays), rising by 1 day each year for 5 years Pension Life Insurance Sick Pay Long Service Awards Cycle to work scheme Earn up to £600 through our recommend a friend scheme Uniforms Free parking And other local benefits Staff Accommodation Available
Head of Hospitality - Old Trafford, Manchester United Full-Time / Permanent Up to £60,000 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, and more. We're looking for a passionate Head of Hospitality to lead in premium areas on match days and oversee on match day C&E functions, at Manchester United, arguably the world's most storied football club. This is a rare opportunity for a food & beverage leader to help us drive success at one of the world's most iconic stadiums, Old Trafford. As Head of Hospitality you play a key role in planning, developing and delivering an exceptional high end food and guest experience across diverse, world class events. Head of Hospitality - The role Lead structured planning and delivery of F&B offering in premium hospitality spaces with clear objectives, continuous improvement, and timely execution. Oversee the design of premium hospitality spaces and guest journey, balancing aesthetics, efficiency, and commercial impact. Drive market awareness and innovation to maintain a competitive, best in class hospitality offering. Manage end to end F&B project delivery, ensuring alignment with stakeholders, budgets, and brand standards. Continuously optimise premium offering to enhance performance, capacity, and revenue growth. Lead operational excellence across hospitality and C&E, ensuring high standards in service, food, and guest experience. Ensure operational readiness, consistency, compliance, and strong health & safety culture. Build and manage high performing teams through effective workforce planning, leadership development, and engagement. Maintain strong stakeholder relationships and clear communication to ensure seamless delivery. Own financial performance, driving commercial strategy, revenue growth, and product innovation. What we're looking for Strong, quality operational experience with a passion for F&B. An inspiring leader who can motivate and develop large, shift based teams including casual workers. Excellent stakeholder management and negotiation skills. Sound knowledge of government legislation, including health and safety and employment law. Highly confident and positive - a "can do" attitude towards all work undertaken. Articulate and numerate - has the ability to accurately prepare quotes and reports. A creative thinker with the drive and determination to get things done. Excellent skill set (menu knowledge, technical organisation, time management). Understanding of production planning and optimising resources correctly. Understand the financial impact of decisions taken. What you'll get in return Competitive salary with bonus and full company benefits. 23 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme. Healthcare & wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments). Mental health support: 24/7 Employee Assistance Programme. Family benefits: Enhanced maternity, paternity, and adoption leave. 2 days' additional leave after returning from maternity leave, day off for your baby's first birthday, enhanced family leave. Perks & discounts: Shopping, entertainment, and travel discounts, 20% off Nuffield Health and 10% off PureGym memberships. Financial wellbeing: Pension scheme, life assurance, preferred rates on salary finance products. Development opportunities: Professional subscriptions, ongoing training and structured career pathways. We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive.
May 15, 2026
Full time
Head of Hospitality - Old Trafford, Manchester United Full-Time / Permanent Up to £60,000 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, and more. We're looking for a passionate Head of Hospitality to lead in premium areas on match days and oversee on match day C&E functions, at Manchester United, arguably the world's most storied football club. This is a rare opportunity for a food & beverage leader to help us drive success at one of the world's most iconic stadiums, Old Trafford. As Head of Hospitality you play a key role in planning, developing and delivering an exceptional high end food and guest experience across diverse, world class events. Head of Hospitality - The role Lead structured planning and delivery of F&B offering in premium hospitality spaces with clear objectives, continuous improvement, and timely execution. Oversee the design of premium hospitality spaces and guest journey, balancing aesthetics, efficiency, and commercial impact. Drive market awareness and innovation to maintain a competitive, best in class hospitality offering. Manage end to end F&B project delivery, ensuring alignment with stakeholders, budgets, and brand standards. Continuously optimise premium offering to enhance performance, capacity, and revenue growth. Lead operational excellence across hospitality and C&E, ensuring high standards in service, food, and guest experience. Ensure operational readiness, consistency, compliance, and strong health & safety culture. Build and manage high performing teams through effective workforce planning, leadership development, and engagement. Maintain strong stakeholder relationships and clear communication to ensure seamless delivery. Own financial performance, driving commercial strategy, revenue growth, and product innovation. What we're looking for Strong, quality operational experience with a passion for F&B. An inspiring leader who can motivate and develop large, shift based teams including casual workers. Excellent stakeholder management and negotiation skills. Sound knowledge of government legislation, including health and safety and employment law. Highly confident and positive - a "can do" attitude towards all work undertaken. Articulate and numerate - has the ability to accurately prepare quotes and reports. A creative thinker with the drive and determination to get things done. Excellent skill set (menu knowledge, technical organisation, time management). Understanding of production planning and optimising resources correctly. Understand the financial impact of decisions taken. What you'll get in return Competitive salary with bonus and full company benefits. 23 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme. Healthcare & wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments). Mental health support: 24/7 Employee Assistance Programme. Family benefits: Enhanced maternity, paternity, and adoption leave. 2 days' additional leave after returning from maternity leave, day off for your baby's first birthday, enhanced family leave. Perks & discounts: Shopping, entertainment, and travel discounts, 20% off Nuffield Health and 10% off PureGym memberships. Financial wellbeing: Pension scheme, life assurance, preferred rates on salary finance products. Development opportunities: Professional subscriptions, ongoing training and structured career pathways. We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive.
