Here at Saint-Gobain Interior Solutions , we are seeking a Visitor Experience Administrator to provide a positive and welcoming first point of contact for visitors . The role sits in a growing central facilities team, and plays a key part in the service offering to the business. You will offer excellent customer service both in person and via other methods of communication, as well as undertaking administrative tasks that support the smooth day to-day running and organisation of receptions and areas within your remit. This role is ideal for someone who thrives on engaging with people, is proactive, and is dedicated to providing a positive experience for both visitors and colleagues. The role is based in East Leake, full time, 5 days a week. What we're looking for: Well-developed interpersonal skills, confidence, and an ability to engage and communicate with people on all levels Excellent time management, administration and organisational skills; ability to handle multiple activities and priorities, whilst maintaining good attention to detail Experience using SAP Ability to demonstrate responsiveness and commitment to achieving deadlines Proficiency in the use of MS Office packages e.g. Outlook, Teams, Word and Excel Polished, professional, and dedicated to providing an excellent visitor experience What you will be doing: Maintaining a professional and welcoming atmosphere in the workplace; ensuring that the reception area is clean, organised, and presents a positive image of the organisation Reviewing the Matrix booking system to see which meetings and visitors are expected on a day-to-day basis; Acting as a hub for communication between different departments, employees and external visitors, relaying messages and ensuring that information flows smoothly through the buildings. Raising purchase orders and booking in purchase orders when required Ensuring all visitors are aware of the site rules and EHS behaviours Booking goods in; receiving and distributing incoming post and parcels and arranging courier deliveries, franking and dispatching outgoing mail Ensuring stationary stocks, and general supplies for the kitchen, are ordered, maintained and stored in a neat and logical manner Are Saint-Gobain an inclusive employers? Saint-Gobain is a worldwide leader in light and sustainable construction, following our purpose of 'Making the World a Better Home'. We play a part in improving daily life through high-performance solutions. From wherever you are, let your unique personality and our values guide you every day to invent a more sustainable world. We understand that a diverse workplace is not only a more enjoyable place to be, but also facilitates better decision making and innovation. So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us. And what about flexibility? At Saint-Gobain, we're always open to new ways of working. Everyone has different needs and commitments. We'll happily discuss any need you might have for this role. Whilst we can't promise to meet every request when we're recruiting, we do promise to listen. If you match our criteria, we will be in touch to discuss your experience and more about you as a person, we look forward to hearing from you!
May 16, 2026
Full time
Here at Saint-Gobain Interior Solutions , we are seeking a Visitor Experience Administrator to provide a positive and welcoming first point of contact for visitors . The role sits in a growing central facilities team, and plays a key part in the service offering to the business. You will offer excellent customer service both in person and via other methods of communication, as well as undertaking administrative tasks that support the smooth day to-day running and organisation of receptions and areas within your remit. This role is ideal for someone who thrives on engaging with people, is proactive, and is dedicated to providing a positive experience for both visitors and colleagues. The role is based in East Leake, full time, 5 days a week. What we're looking for: Well-developed interpersonal skills, confidence, and an ability to engage and communicate with people on all levels Excellent time management, administration and organisational skills; ability to handle multiple activities and priorities, whilst maintaining good attention to detail Experience using SAP Ability to demonstrate responsiveness and commitment to achieving deadlines Proficiency in the use of MS Office packages e.g. Outlook, Teams, Word and Excel Polished, professional, and dedicated to providing an excellent visitor experience What you will be doing: Maintaining a professional and welcoming atmosphere in the workplace; ensuring that the reception area is clean, organised, and presents a positive image of the organisation Reviewing the Matrix booking system to see which meetings and visitors are expected on a day-to-day basis; Acting as a hub for communication between different departments, employees and external visitors, relaying messages and ensuring that information flows smoothly through the buildings. Raising purchase orders and booking in purchase orders when required Ensuring all visitors are aware of the site rules and EHS behaviours Booking goods in; receiving and distributing incoming post and parcels and arranging courier deliveries, franking and dispatching outgoing mail Ensuring stationary stocks, and general supplies for the kitchen, are ordered, maintained and stored in a neat and logical manner Are Saint-Gobain an inclusive employers? Saint-Gobain is a worldwide leader in light and sustainable construction, following our purpose of 'Making the World a Better Home'. We play a part in improving daily life through high-performance solutions. From wherever you are, let your unique personality and our values guide you every day to invent a more sustainable world. We understand that a diverse workplace is not only a more enjoyable place to be, but also facilitates better decision making and innovation. So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us. And what about flexibility? At Saint-Gobain, we're always open to new ways of working. Everyone has different needs and commitments. We'll happily discuss any need you might have for this role. Whilst we can't promise to meet every request when we're recruiting, we do promise to listen. If you match our criteria, we will be in touch to discuss your experience and more about you as a person, we look forward to hearing from you!
The Spa Manager is responsible for overseeing the daily operations of the spa, ensuring exceptional guest experiences, maintaining high service standards, and driving revenue growth. This role includes managing staff, coordinating treatments and schedules, monitoring inventory, ensuring health and safety compliance, and supporting business development initiatives. Key Responsibilities Oversee the day-to-day running of the spa and wellness facilities. Ensure smooth operation of treatment rooms, reception, relaxation areas, and retail spaces. Maintain high standards of cleanliness, hygiene, and presentation throughout the spa. Ensure compliance with all health, safety, and company policies. Recruit, train, supervise, and motivate spa therapists, receptionists, and support staff. Prepare staff rotas and manage scheduling to ensure adequate coverage. Conduct regular performance reviews and support staff development. Foster a positive, professional, and customer-focused team culture. Deliver exceptional customer service and resolve guest concerns promptly and professionally. Ensure all treatments and services meet company quality standards. Monitor spa revenue, budgets, and operating costs. Drive retail and treatment sales through promotions and upselling. Analyse performance reports and implement strategies to improve profitability. Manage stock control, ordering, and supplier relationships. Identify opportunities to increase bookings and client retention. Work collaboratively with management to develop spa packages and seasonal offers. Maintain accurate records, reports, and booking systems. Ensure staff certifications and training records are up to date. Handle payroll information, timesheets, and operational documentation as required. Skills & Qualifications Previous experience in spa, hospitality, wellness, or beauty management. Strong leadership and team management skills. Excellent communication and customer service abilities. Good organisational and time management skills. Commercial awareness and ability to meet sales targets. Proficiency with booking and POS systems. Knowledge of health, safety, and hygiene regulations. Preferred Qualifications NVQ Level 3 Beauty Therapy, Massage Therapy, or equivalent. Management qualification or hospitality/spa management training. Experience within luxury spa or wellness environments.
May 15, 2026
Full time
The Spa Manager is responsible for overseeing the daily operations of the spa, ensuring exceptional guest experiences, maintaining high service standards, and driving revenue growth. This role includes managing staff, coordinating treatments and schedules, monitoring inventory, ensuring health and safety compliance, and supporting business development initiatives. Key Responsibilities Oversee the day-to-day running of the spa and wellness facilities. Ensure smooth operation of treatment rooms, reception, relaxation areas, and retail spaces. Maintain high standards of cleanliness, hygiene, and presentation throughout the spa. Ensure compliance with all health, safety, and company policies. Recruit, train, supervise, and motivate spa therapists, receptionists, and support staff. Prepare staff rotas and manage scheduling to ensure adequate coverage. Conduct regular performance reviews and support staff development. Foster a positive, professional, and customer-focused team culture. Deliver exceptional customer service and resolve guest concerns promptly and professionally. Ensure all treatments and services meet company quality standards. Monitor spa revenue, budgets, and operating costs. Drive retail and treatment sales through promotions and upselling. Analyse performance reports and implement strategies to improve profitability. Manage stock control, ordering, and supplier relationships. Identify opportunities to increase bookings and client retention. Work collaboratively with management to develop spa packages and seasonal offers. Maintain accurate records, reports, and booking systems. Ensure staff certifications and training records are up to date. Handle payroll information, timesheets, and operational documentation as required. Skills & Qualifications Previous experience in spa, hospitality, wellness, or beauty management. Strong leadership and team management skills. Excellent communication and customer service abilities. Good organisational and time management skills. Commercial awareness and ability to meet sales targets. Proficiency with booking and POS systems. Knowledge of health, safety, and hygiene regulations. Preferred Qualifications NVQ Level 3 Beauty Therapy, Massage Therapy, or equivalent. Management qualification or hospitality/spa management training. Experience within luxury spa or wellness environments.
Join Our Team at Finlake Holiday Resort Location: Finlake Holiday Resort, TQ13 0EJ Hours: Full-time, 40 hours per week Salary: £28,225.60 per annum Availability: Evening and weekend availability required Job Type: Permanent Are you a passionate and experienced spa professional with a natural flair for leadership and delivering exceptional guest experiences? At Haulfryn, we're looking for a Spa Reception Team Leader to join our team at Finlake Holiday Resort. This is a fantastic opportunity to step into a leadership role where you'll support the Spa Manager in delivering a seamless, high quality guest journey while guiding and developing a small reception team. Why Join Us? We believe in rewarding your hard work with a supportive and inspiring environment. Here's what we offer: Competitive Salary Discounted Holidays at our picturesque UK holiday parks Discounted Meals at on site restaurants 30 Days Holiday (including bank holidays), increasing to 35 days with service Company Sick Pay Pension Scheme & Life Assurance Continuous Training & Development Opportunities Be part of a company with 90 years of family values and a commitment to sustainability What You'll Do In this varied and guest focused role, you will: Lead and support the Spa Reception team, ensuring smooth day to day operations Deliver a warm, welcoming and professional experience for all guests and members Answer telephone calls and respond to emails in a professional and timely manner, supporting all guest enquiries Be confident in promoting spa treatments and products, ensuring guests receive accurate and up to date information Manage the spa booking diary, optimising therapist utilisation and guest satisfaction Support team development through coaching, guidance and day to day leadership Handle guest queries, feedback and complaints in a calm and professional manner Assist with stock control, ordering and retail product management Ensure the spa environment is maintained to high standards of cleanliness and presentation Follow and promote all Health & Safety, hygiene and operational procedures Who We're Looking For We're looking for someone who brings: Previous experience in a spa, wellness or hospitality environment Leadership or supervisory experience, with a passion for developing others Excellent customer service and communication skills Strong organisational skills and the ability to multi task in a busy environment A good understanding of spa treatments, products (e.g. Elemis) and guest experience standards A proactive, professional and positive approach Desirable Experience with spa booking systems Strong retail or treatment upgrade experience Why Choose Haulfryn? Exceptional Locations: Work in a place that inspires Family Values: Join a supportive, community focused team Nurturing Nature: Sustainability is at the heart of what we do Take the next step in your spa career If you're ready to lead a team and deliver exceptional guest experiences in a luxury spa environment, we'd love to hear from you. Apply today to join Haulfryn at Finlake Holiday Resort. In line with the requirements of the Immigration, Asylum and Nationality Act 2006, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
May 15, 2026
Full time
Join Our Team at Finlake Holiday Resort Location: Finlake Holiday Resort, TQ13 0EJ Hours: Full-time, 40 hours per week Salary: £28,225.60 per annum Availability: Evening and weekend availability required Job Type: Permanent Are you a passionate and experienced spa professional with a natural flair for leadership and delivering exceptional guest experiences? At Haulfryn, we're looking for a Spa Reception Team Leader to join our team at Finlake Holiday Resort. This is a fantastic opportunity to step into a leadership role where you'll support the Spa Manager in delivering a seamless, high quality guest journey while guiding and developing a small reception team. Why Join Us? We believe in rewarding your hard work with a supportive and inspiring environment. Here's what we offer: Competitive Salary Discounted Holidays at our picturesque UK holiday parks Discounted Meals at on site restaurants 30 Days Holiday (including bank holidays), increasing to 35 days with service Company Sick Pay Pension Scheme & Life Assurance Continuous Training & Development Opportunities Be part of a company with 90 years of family values and a commitment to sustainability What You'll Do In this varied and guest focused role, you will: Lead and support the Spa Reception team, ensuring smooth day to day operations Deliver a warm, welcoming and professional experience for all guests and members Answer telephone calls and respond to emails in a professional and timely manner, supporting all guest enquiries Be confident in promoting spa treatments and products, ensuring guests receive accurate and up to date information Manage the spa booking diary, optimising therapist utilisation and guest satisfaction Support team development through coaching, guidance and day to day leadership Handle guest queries, feedback and complaints in a calm and professional manner Assist with stock control, ordering and retail product management Ensure the spa environment is maintained to high standards of cleanliness and presentation Follow and promote all Health & Safety, hygiene and operational procedures Who We're Looking For We're looking for someone who brings: Previous experience in a spa, wellness or hospitality environment Leadership or supervisory experience, with a passion for developing others Excellent customer service and communication skills Strong organisational skills and the ability to multi task in a busy environment A good understanding of spa treatments, products (e.g. Elemis) and guest experience standards A proactive, professional and positive approach Desirable Experience with spa booking systems Strong retail or treatment upgrade experience Why Choose Haulfryn? Exceptional Locations: Work in a place that inspires Family Values: Join a supportive, community focused team Nurturing Nature: Sustainability is at the heart of what we do Take the next step in your spa career If you're ready to lead a team and deliver exceptional guest experiences in a luxury spa environment, we'd love to hear from you. Apply today to join Haulfryn at Finlake Holiday Resort. In line with the requirements of the Immigration, Asylum and Nationality Act 2006, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Hospitality Starts Here - Build Your Future with Cairn Group Are you ready to grow your career in hospitality? At Cairn Group, we believe work should be rewarding, exciting, and full of opportunities to learn and develop. Whether you're creating unforgettable guest experiences or supporting your team, you'll be part of a friendly, supportive environment where your contributions are valued. With the opportunity to learn, develop, and be recognised, Cairn a place where you can build a career, you're proud of. About the Role As a Receptionist at Cairn Group, you'll be the first smiling face our guests see-and the warm, professional presence they remember long after they leave. From taking reservations and answering phone calls to preparing invoices and completing end of day banking, you'll keep things running smoothly at the front desk. You'll handle guest queries with care, offer helpful local insights, and anticipate needs-ensuring a friction free experience from check in to check out. Whether working solo or as part of a supportive front office team, you'll bring a welcoming energy that helps our guests feel truly at home. About You A Hospitality Hero - With a bubbly personality, you're the first impression and lasting memory of a guest's stay. A Service Superstar - You listen, respond, and go above and beyond to help guests feel comfortable and valued. A Team Player - You work closely with colleagues to keep shifts smooth and communication clear. Cool Under Pressure - You stay composed and capable when things get busy. A Polished Professional - You take pride in your personal presentation and professional approach. Proactive & Organised - You manage your time well and complete front desk tasks with focus and accuracy. Flexible & Reliable - You're able to work shifts across 5 days from 7, including weekends, to meet business needs. About You You will thrive at Cairn Group because you are: A Hospitality Hero - With a warm and welcoming personality, you create memorable experiences, showing respect for every guest and team member. A Service Superstar - Your creativity and 'can do' attitude and anticipation of guests' needs, ensures every experience is best in class. Cool Under Pressure - Even during the busiest shifts, you stay calm, collected, and in control, delivering service with excellence. Polished Professional - You present yourself with confidence and professionalism. Proactive & Organised - You adapt to challenges with flexibility and efficiency, always striving for continuous improvement. A Team Player - You display integrity with each decision and whether leading or supporting, you inspire those around you and contribute to a positive, sustainable team culture. About Us Cairn Group is a leading UK hospitality company with over 60 years of expertise in hotel acquisition, ownership, management, investment, and development. Our journey has been shaped by successful partnerships with global brands and a commitment to creating thriving, guest focused properties. At Cairn Group, our values - Respect, Integrity, Sustainability, and Excellence (RISE) - are at the heart of everything we do. We respect our team and guests, act with integrity, and invest in our people to build a sustainable future - for our business, our communities, and the planet. Every day, we work to deliver excellence, going the extra mile to create outstanding experiences for our guests. Benefits Service Excellence Bonus: Your hard work pays off. Service charge tips and gratuities add a well earned boost to your pay check. Get Paid in Real Time with Wagestream: Take control of your earnings. Track your pay live, access funds when needed, and get expert financial tips-all in real time. Stay, Relax and Recharge: Enjoy discounted stays across our all our venues. Treat yourself or bring your friends and family along for a well earned break. Delicious Discounts: Indulge a little with 50% off food and drinks across our hotels, bars and restaurants. Spa Discounts: Self care matters! Treat yourself with exclusive wellness offers at our spas and leisure clubs. Retail, Cinema & Fun Discounts: Enjoy exclusive access to savings on shopping, cinemas trips and fun days out. Rise with Us: From apprenticeships to leadership programs, our development team is here to help you grow and reach your career goals. Superstar Awards: Your hard work deserves the spotlight! Each month we celebrate and reward our team members who showcase our values and bring hospitality to life. Long Service Awards: Celebrate key milestones with us, starting from just one year of service-plus enjoy extra annual leave as a thank you for your commitment. Recommend a Friend: Bring great people into the team and earn a bonus when they join. 24/7 Support: We're committed to your wellbeing. Access our confidential Employee Assistance Programme anytime, anywhere. Pension Scheme: Plan for your future with our pension plan, designed to help you build long term security. Year Round Incentives: Enjoy fun incentives, exciting challenges, and surprise perks throughout the year! Bereavement Leave: When life gets tough, we ensure you have the time and support you need to be with your loved ones.
May 14, 2026
Full time
Hospitality Starts Here - Build Your Future with Cairn Group Are you ready to grow your career in hospitality? At Cairn Group, we believe work should be rewarding, exciting, and full of opportunities to learn and develop. Whether you're creating unforgettable guest experiences or supporting your team, you'll be part of a friendly, supportive environment where your contributions are valued. With the opportunity to learn, develop, and be recognised, Cairn a place where you can build a career, you're proud of. About the Role As a Receptionist at Cairn Group, you'll be the first smiling face our guests see-and the warm, professional presence they remember long after they leave. From taking reservations and answering phone calls to preparing invoices and completing end of day banking, you'll keep things running smoothly at the front desk. You'll handle guest queries with care, offer helpful local insights, and anticipate needs-ensuring a friction free experience from check in to check out. Whether working solo or as part of a supportive front office team, you'll bring a welcoming energy that helps our guests feel truly at home. About You A Hospitality Hero - With a bubbly personality, you're the first impression and lasting memory of a guest's stay. A Service Superstar - You listen, respond, and go above and beyond to help guests feel comfortable and valued. A Team Player - You work closely with colleagues to keep shifts smooth and communication clear. Cool Under Pressure - You stay composed and capable when things get busy. A Polished Professional - You take pride in your personal presentation and professional approach. Proactive & Organised - You manage your time well and complete front desk tasks with focus and accuracy. Flexible & Reliable - You're able to work shifts across 5 days from 7, including weekends, to meet business needs. About You You will thrive at Cairn Group because you are: A Hospitality Hero - With a warm and welcoming personality, you create memorable experiences, showing respect for every guest and team member. A Service Superstar - Your creativity and 'can do' attitude and anticipation of guests' needs, ensures every experience is best in class. Cool Under Pressure - Even during the busiest shifts, you stay calm, collected, and in control, delivering service with excellence. Polished Professional - You present yourself with confidence and professionalism. Proactive & Organised - You adapt to challenges with flexibility and efficiency, always striving for continuous improvement. A Team Player - You display integrity with each decision and whether leading or supporting, you inspire those around you and contribute to a positive, sustainable team culture. About Us Cairn Group is a leading UK hospitality company with over 60 years of expertise in hotel acquisition, ownership, management, investment, and development. Our journey has been shaped by successful partnerships with global brands and a commitment to creating thriving, guest focused properties. At Cairn Group, our values - Respect, Integrity, Sustainability, and Excellence (RISE) - are at the heart of everything we do. We respect our team and guests, act with integrity, and invest in our people to build a sustainable future - for our business, our communities, and the planet. Every day, we work to deliver excellence, going the extra mile to create outstanding experiences for our guests. Benefits Service Excellence Bonus: Your hard work pays off. Service charge tips and gratuities add a well earned boost to your pay check. Get Paid in Real Time with Wagestream: Take control of your earnings. Track your pay live, access funds when needed, and get expert financial tips-all in real time. Stay, Relax and Recharge: Enjoy discounted stays across our all our venues. Treat yourself or bring your friends and family along for a well earned break. Delicious Discounts: Indulge a little with 50% off food and drinks across our hotels, bars and restaurants. Spa Discounts: Self care matters! Treat yourself with exclusive wellness offers at our spas and leisure clubs. Retail, Cinema & Fun Discounts: Enjoy exclusive access to savings on shopping, cinemas trips and fun days out. Rise with Us: From apprenticeships to leadership programs, our development team is here to help you grow and reach your career goals. Superstar Awards: Your hard work deserves the spotlight! Each month we celebrate and reward our team members who showcase our values and bring hospitality to life. Long Service Awards: Celebrate key milestones with us, starting from just one year of service-plus enjoy extra annual leave as a thank you for your commitment. Recommend a Friend: Bring great people into the team and earn a bonus when they join. 24/7 Support: We're committed to your wellbeing. Access our confidential Employee Assistance Programme anytime, anywhere. Pension Scheme: Plan for your future with our pension plan, designed to help you build long term security. Year Round Incentives: Enjoy fun incentives, exciting challenges, and surprise perks throughout the year! Bereavement Leave: When life gets tough, we ensure you have the time and support you need to be with your loved ones.
Customer Service Assistant - Events & Night Shift. Exeter Hourly Rate: £13 Contract: Permanent, 18 hours per week Working Hours: Varied shift patterns, between 7pm - 7am Vita Student's next-level apartment design offers a variety of studios to suit our students lives with the privacy of living alone or the laughter of living together. We offer style, luxury & comfort to our residents, surrounded by premium amenities and a vibrant city life. We're looking for our next Night-time Customer Service Assistant to deliver a luxury, home-from-home experience for our students whilst ensuring the upkeep of our premium site & facilities are maintained at the highest standards. Our Night-time Customer Service Assistant Provide an exceptional & personalised service to students by anticipating and delivering to their needs; offering information on local attractions, and handling enquiries with a focus on creating a seamless and positive experience, whilst maintaining the upkeep of our site & facilities. Front of House / Reception; greet and welcome students and guests with a warm, friendly and vibrant attitude. Be on hand for questions which may arise. Ensure our facilities are being looked after respectfully by residents & guests. Maintain the upkeep of our premium site & facilities; communal areas must be cleaned and maintained to a high standard throughout the nighttime shift during periods when residents & guests are in the shared spaces and during the quieter night hours. Be on hand, delivering solutions to issues or challenges that may arise. Conduct block walks every 4-6 hours surveying and reporting every area of the building. Replenish refreshment stock, such as coffee beans, tea bags, milk and vending machine food products. Manage & store parcels correctly to allow students to easily access their deliveries as required. Be the primary point of contact for any potential incident or emergency that may occur onsite. Maintain waste management areas adhering to health & safety regulations, ensuring potential hazards are addressed / cleaned / tidied / reorganised as required. Event Hosting We run our student experience events 5 nights a week (days may vary Monday - Sunday). On-site events can include activities such as, cocktail/mocktail making, crafting, yoga, fitness classes, beauty and skincare lessons, games nights etc. We also host off-site events such as bowling, crazy golf, and exclusive events such as VIP personal shopping experiences, delivered collaboratively with premium-brand partners: Promote events, garnering resident interest and confirming guest list attendance Prepare & deliver events with a lively and vibrant approach Close down events, cleaning and tidying all equipment and products as required. Who we want to join our team Professional Experience An experienced customer service professional, well-versed in delivering premium experiences to customers. Event management experience would be a significant advantage, however full training is provided. We're not looking for professional cleaners, but need people who can demonstrate a hands on, proactive approach to maintaining the cleanliness and safety of communal areas. Our operations run seamlessly with the support of a variety of technology systems and software; our Customer Service Assistants must be technologically astute. Personal Characteristics Vita Student operate a multi-cultural environment, welcoming colleagues and residents from all over the world with a variety of cultural backgrounds and religious beliefs. All Vita colleagues must deliver a diverse and equal approach to colleagues and residents alike. Excellent communication skills. English will be the primary spoken language; however multi-lingual skills would be warmly welcomed. Strong organisational and leadership qualities with an ability to remain calm under pressure. Adaptability, creativity & positivity. Resilience, with an ability to effectively navigate unexpected situations. Able to carry out tasks that may involve extended periods of standing and repetitive movements, with reasonable adjustments considered where required. Flexibility: Our facilities are open to residents 24 hours a day, 356 days a year including all bank holidays, festive & religious breaks. Where festive and religious celebrations require time off, we will always try to accommodate, however flexibility from our Customer Service Assistants is imperative to be available as required to ensure continuous service to residents. Why work for us . Our employees have the pride of working at our luxury properties, which offer the highest standard of resident accommodation across the UK. We reward the commitment and dedication of our people by providing the following benefits: Holidays - Holidays are paid on a pro-rata basis which is reflective of hours worked. Customer Service Assistants will receive 28days paid holiday including England & Wales Bank Holidays, pro-rata. Your Birthday - We insist that our employees take their birthday off work ensuring they can celebrate their special occasion in a way that is meaningful to them. Perkbox - All employees are given access to a Perkbox account, enabling them to choose lifestyle perks that matter by giving points to spend on a wide range of products, services & experiences, such as; cinema tickets, supermarket savings, discounted days out, a daily coffee or a summer holiday - there's something to suit everyone! Royal London Pension - We care about our people and their future. Vita Group contribute a financial value of 3% of salary to your pension pot in addition to 5% employee contribution to help prepare for the future. Parties & Events - We expect high standards from our people and like to reward demanding work by hosting parties and events each year, encouraging colleagues to let their hair down, have a great time and celebrate success together. Recognition Programmes - We recognise and celebrate our people via numerous recognition schemes, such as employee of the month vouchers, community champion, experience awards, golden buzzer awards, work anniversaries etc. Career Development - Whether your Vita career is a medium or long-term venture; we onboard all employees by means of a thorough induction and learning & development programme, delivering professional progression via our Bronze, Silver, Gold & Platinum training & recognition schemes. 24/7 Employee Assistance - The wellbeing of our colleagues is of vital importance to Vita Group. All employees have access to a confidential service; offering support and guidance for personal or work-related issues that may be impacting wellbeing. Right to Work & DBS All offers of employment are subject to satisfactory pre-employment checks which will include Disclosure & Barring Service (DBS) checks. Unfortunately, we are unable to offer Right to Work Sponsorship. Therefore, if you do require a company to sponsor your Right to Work in the UK, we will not be able to progress your application further.
May 14, 2026
Full time
Customer Service Assistant - Events & Night Shift. Exeter Hourly Rate: £13 Contract: Permanent, 18 hours per week Working Hours: Varied shift patterns, between 7pm - 7am Vita Student's next-level apartment design offers a variety of studios to suit our students lives with the privacy of living alone or the laughter of living together. We offer style, luxury & comfort to our residents, surrounded by premium amenities and a vibrant city life. We're looking for our next Night-time Customer Service Assistant to deliver a luxury, home-from-home experience for our students whilst ensuring the upkeep of our premium site & facilities are maintained at the highest standards. Our Night-time Customer Service Assistant Provide an exceptional & personalised service to students by anticipating and delivering to their needs; offering information on local attractions, and handling enquiries with a focus on creating a seamless and positive experience, whilst maintaining the upkeep of our site & facilities. Front of House / Reception; greet and welcome students and guests with a warm, friendly and vibrant attitude. Be on hand for questions which may arise. Ensure our facilities are being looked after respectfully by residents & guests. Maintain the upkeep of our premium site & facilities; communal areas must be cleaned and maintained to a high standard throughout the nighttime shift during periods when residents & guests are in the shared spaces and during the quieter night hours. Be on hand, delivering solutions to issues or challenges that may arise. Conduct block walks every 4-6 hours surveying and reporting every area of the building. Replenish refreshment stock, such as coffee beans, tea bags, milk and vending machine food products. Manage & store parcels correctly to allow students to easily access their deliveries as required. Be the primary point of contact for any potential incident or emergency that may occur onsite. Maintain waste management areas adhering to health & safety regulations, ensuring potential hazards are addressed / cleaned / tidied / reorganised as required. Event Hosting We run our student experience events 5 nights a week (days may vary Monday - Sunday). On-site events can include activities such as, cocktail/mocktail making, crafting, yoga, fitness classes, beauty and skincare lessons, games nights etc. We also host off-site events such as bowling, crazy golf, and exclusive events such as VIP personal shopping experiences, delivered collaboratively with premium-brand partners: Promote events, garnering resident interest and confirming guest list attendance Prepare & deliver events with a lively and vibrant approach Close down events, cleaning and tidying all equipment and products as required. Who we want to join our team Professional Experience An experienced customer service professional, well-versed in delivering premium experiences to customers. Event management experience would be a significant advantage, however full training is provided. We're not looking for professional cleaners, but need people who can demonstrate a hands on, proactive approach to maintaining the cleanliness and safety of communal areas. Our operations run seamlessly with the support of a variety of technology systems and software; our Customer Service Assistants must be technologically astute. Personal Characteristics Vita Student operate a multi-cultural environment, welcoming colleagues and residents from all over the world with a variety of cultural backgrounds and religious beliefs. All Vita colleagues must deliver a diverse and equal approach to colleagues and residents alike. Excellent communication skills. English will be the primary spoken language; however multi-lingual skills would be warmly welcomed. Strong organisational and leadership qualities with an ability to remain calm under pressure. Adaptability, creativity & positivity. Resilience, with an ability to effectively navigate unexpected situations. Able to carry out tasks that may involve extended periods of standing and repetitive movements, with reasonable adjustments considered where required. Flexibility: Our facilities are open to residents 24 hours a day, 356 days a year including all bank holidays, festive & religious breaks. Where festive and religious celebrations require time off, we will always try to accommodate, however flexibility from our Customer Service Assistants is imperative to be available as required to ensure continuous service to residents. Why work for us . Our employees have the pride of working at our luxury properties, which offer the highest standard of resident accommodation across the UK. We reward the commitment and dedication of our people by providing the following benefits: Holidays - Holidays are paid on a pro-rata basis which is reflective of hours worked. Customer Service Assistants will receive 28days paid holiday including England & Wales Bank Holidays, pro-rata. Your Birthday - We insist that our employees take their birthday off work ensuring they can celebrate their special occasion in a way that is meaningful to them. Perkbox - All employees are given access to a Perkbox account, enabling them to choose lifestyle perks that matter by giving points to spend on a wide range of products, services & experiences, such as; cinema tickets, supermarket savings, discounted days out, a daily coffee or a summer holiday - there's something to suit everyone! Royal London Pension - We care about our people and their future. Vita Group contribute a financial value of 3% of salary to your pension pot in addition to 5% employee contribution to help prepare for the future. Parties & Events - We expect high standards from our people and like to reward demanding work by hosting parties and events each year, encouraging colleagues to let their hair down, have a great time and celebrate success together. Recognition Programmes - We recognise and celebrate our people via numerous recognition schemes, such as employee of the month vouchers, community champion, experience awards, golden buzzer awards, work anniversaries etc. Career Development - Whether your Vita career is a medium or long-term venture; we onboard all employees by means of a thorough induction and learning & development programme, delivering professional progression via our Bronze, Silver, Gold & Platinum training & recognition schemes. 24/7 Employee Assistance - The wellbeing of our colleagues is of vital importance to Vita Group. All employees have access to a confidential service; offering support and guidance for personal or work-related issues that may be impacting wellbeing. Right to Work & DBS All offers of employment are subject to satisfactory pre-employment checks which will include Disclosure & Barring Service (DBS) checks. Unfortunately, we are unable to offer Right to Work Sponsorship. Therefore, if you do require a company to sponsor your Right to Work in the UK, we will not be able to progress your application further.
De Vere Latimer Estate has 205 bedrooms, 27 meeting and event spaces plus 30 acres of land for team building, a restaurant, bar, gym and swimming pool. Our teams at Latimer Estate know how to have fun at work whilst working hard to put our guests at the heart of everything they do. So we regularly say thank you to our colleagues: ice creams in hot weather, afternoon tea treats and Easter family parties are just some of the ways we show our appreciation. Your Commute: we're just 5 minutes from J18 of the M25, but we are also close to public transport in the surrounding area, including Chalfont and Latimer station, making us accessible from Hemel Hempstead, Watford and High Wycombe. At De Vere, we warmly welcome everyone and foster a sense of belonging, where each person is valued and appreciated. Join our team and become part of a passionate group of individuals who genuinely care about the experiences we create for our guests and colleagues. Hospitality & Events Trainee - Supervisor Apprenticeship Are you exploring your career options or considering an alternative to university? Why not kickstart your career in hospitality with De Vere as a Hospitality & Events Trainee - Supervisor Apprenticeship and join our Emerging Leader Programme? At De Vere Latimer Estate, our Emerging Leader Programme is designed for individuals who are passionate about hospitality, events, and delivering exceptional guest experiences. This structured development programme will give you the skills, experience, and confidence to begin a successful career in the industry. About the Programme The programme runs for 15-18 months, during which you will gain hands on experience across a range of departments that make a large hotel and events venue run smoothly. By the end of the programme, you will have developed the skills and knowledge required to progress into your first supervisory role within hospitality. You will also have the opportunity to achieve a nationally recognised Level 3 Hospitality Supervisor apprenticeship qualification (if you don't already hold one). You will begin with a 6 month foundation phase, rotating through six core departments: Conference & Events, Bar, Restaurant, Reception, Housekeeping, and Kitchen. This will give you a well rounded understanding of hotel operations. Following this, you will complete two additional 3 month rotations-one aligned with business needs and one based on your personal interests-where you will begin to develop your supervisory skills and take on more responsibility. In the final 3-6 months, you will specialise in your chosen department, focusing on building the expertise needed for your future career path. Throughout the programme, you will be supported by a dedicated mentor and take part in development days alongside other Emerging Leaders, as well as additional training and qualifications. Start Date & Working Hours This is a full time programme starting on Tuesday 1st September 2026. Due to the nature of hospitality, you will work a variety of shifts including early mornings (from 6 am), evenings, and late finishes (up to 2 am for events), across weekdays and weekends. The Pay & Benefits: In addition to a structured and supportive development programme, we offer the following to those who join us as a Hospitality & Events Trainee - Supervisor Apprenticeship: £26,728 per annum (to be reviewed in April 2027) A £1,000 completion bonus and bespoke gift upon finishing the programme / your apprenticeship A friendly and inclusive working environment where individuality is valued An additional paid day off for your birthday, plus a £20 Love2Shop voucher Complimentary 2 night stay at a De Vere property for your employment anniversary, plus long service rewards and staff room rates from £50 per night Free meals whilst on duty
May 14, 2026
Full time
De Vere Latimer Estate has 205 bedrooms, 27 meeting and event spaces plus 30 acres of land for team building, a restaurant, bar, gym and swimming pool. Our teams at Latimer Estate know how to have fun at work whilst working hard to put our guests at the heart of everything they do. So we regularly say thank you to our colleagues: ice creams in hot weather, afternoon tea treats and Easter family parties are just some of the ways we show our appreciation. Your Commute: we're just 5 minutes from J18 of the M25, but we are also close to public transport in the surrounding area, including Chalfont and Latimer station, making us accessible from Hemel Hempstead, Watford and High Wycombe. At De Vere, we warmly welcome everyone and foster a sense of belonging, where each person is valued and appreciated. Join our team and become part of a passionate group of individuals who genuinely care about the experiences we create for our guests and colleagues. Hospitality & Events Trainee - Supervisor Apprenticeship Are you exploring your career options or considering an alternative to university? Why not kickstart your career in hospitality with De Vere as a Hospitality & Events Trainee - Supervisor Apprenticeship and join our Emerging Leader Programme? At De Vere Latimer Estate, our Emerging Leader Programme is designed for individuals who are passionate about hospitality, events, and delivering exceptional guest experiences. This structured development programme will give you the skills, experience, and confidence to begin a successful career in the industry. About the Programme The programme runs for 15-18 months, during which you will gain hands on experience across a range of departments that make a large hotel and events venue run smoothly. By the end of the programme, you will have developed the skills and knowledge required to progress into your first supervisory role within hospitality. You will also have the opportunity to achieve a nationally recognised Level 3 Hospitality Supervisor apprenticeship qualification (if you don't already hold one). You will begin with a 6 month foundation phase, rotating through six core departments: Conference & Events, Bar, Restaurant, Reception, Housekeeping, and Kitchen. This will give you a well rounded understanding of hotel operations. Following this, you will complete two additional 3 month rotations-one aligned with business needs and one based on your personal interests-where you will begin to develop your supervisory skills and take on more responsibility. In the final 3-6 months, you will specialise in your chosen department, focusing on building the expertise needed for your future career path. Throughout the programme, you will be supported by a dedicated mentor and take part in development days alongside other Emerging Leaders, as well as additional training and qualifications. Start Date & Working Hours This is a full time programme starting on Tuesday 1st September 2026. Due to the nature of hospitality, you will work a variety of shifts including early mornings (from 6 am), evenings, and late finishes (up to 2 am for events), across weekdays and weekends. The Pay & Benefits: In addition to a structured and supportive development programme, we offer the following to those who join us as a Hospitality & Events Trainee - Supervisor Apprenticeship: £26,728 per annum (to be reviewed in April 2027) A £1,000 completion bonus and bespoke gift upon finishing the programme / your apprenticeship A friendly and inclusive working environment where individuality is valued An additional paid day off for your birthday, plus a £20 Love2Shop voucher Complimentary 2 night stay at a De Vere property for your employment anniversary, plus long service rewards and staff room rates from £50 per night Free meals whilst on duty
Your new company Join a global leader in corporate real estate and facilities management, operating across an international footprint and supporting some of the world's most recognisable brands. This organisation is renowned for delivering best-in-class workplace environments and exceptional client service, combining operational excellence with a strong people-first culture. You'll be based on a high-profile corporate site, working within a professional and fast-paced environment where service standards and client experience are paramount. Your new role As a Corporate Receptionist, you will act as the face of the business, delivering a seamless, concierge-style front-of-house service to employees, clients, and visitors. This is far more than a traditional receptionist role - you will play a key part in shaping the end-to-end visitor experience, ensuring every interaction is professional, welcoming, and memorable. Key responsibilities include: Providing a friendly, professional meet-and-greet service for all visitors and employees Managing a busy reception desk, including calls, emails, and switchboard enquiries Escorting visitors, issuing passes, and ensuring a smooth check-in process Delivering a concierge-style experience, anticipating needs and exceeding expectations Coordinating meeting room bookings and visitor management systems Supporting hospitality requests and ensuring meeting spaces are fully prepared Keeping the reception area immaculate and professional at all times Providing administrative support to the wider facilities team as required Building strong relationships with clients, stakeholders, and colleagues What you'll need to succeed To excel in this role, you'll bring a combination of professional presentation, strong communication, and a genuine passion for customer service. Essential skills and experience: Previous experience in a corporate reception or front-of-house environment Confident using switchboard systems and office software (Outlook, Word, Excel, PowerPoint) Excellent verbal and written communication skills Strong organisational skills with the ability to manage multiple priorities A proactive, service-led mindset with attention to detail The ability to remain calm and professional under pressure Personal attributes: Highly polished, professional, and approachable Naturally personable with the ability to build rapport quickly Flexible, adaptable, and solution-focused A team player with a strong sense of accountability and reliability What you'll get in return The opportunity to work in a prestigious corporate environment Exposure to high-level stakeholders and global clients A role where you can develop your front-of-house, client experience, and facilities skills A supportive team culture within a well-established global organisation The chance to take ownership of a high-impact, visible position within the business What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
May 14, 2026
Full time
Your new company Join a global leader in corporate real estate and facilities management, operating across an international footprint and supporting some of the world's most recognisable brands. This organisation is renowned for delivering best-in-class workplace environments and exceptional client service, combining operational excellence with a strong people-first culture. You'll be based on a high-profile corporate site, working within a professional and fast-paced environment where service standards and client experience are paramount. Your new role As a Corporate Receptionist, you will act as the face of the business, delivering a seamless, concierge-style front-of-house service to employees, clients, and visitors. This is far more than a traditional receptionist role - you will play a key part in shaping the end-to-end visitor experience, ensuring every interaction is professional, welcoming, and memorable. Key responsibilities include: Providing a friendly, professional meet-and-greet service for all visitors and employees Managing a busy reception desk, including calls, emails, and switchboard enquiries Escorting visitors, issuing passes, and ensuring a smooth check-in process Delivering a concierge-style experience, anticipating needs and exceeding expectations Coordinating meeting room bookings and visitor management systems Supporting hospitality requests and ensuring meeting spaces are fully prepared Keeping the reception area immaculate and professional at all times Providing administrative support to the wider facilities team as required Building strong relationships with clients, stakeholders, and colleagues What you'll need to succeed To excel in this role, you'll bring a combination of professional presentation, strong communication, and a genuine passion for customer service. Essential skills and experience: Previous experience in a corporate reception or front-of-house environment Confident using switchboard systems and office software (Outlook, Word, Excel, PowerPoint) Excellent verbal and written communication skills Strong organisational skills with the ability to manage multiple priorities A proactive, service-led mindset with attention to detail The ability to remain calm and professional under pressure Personal attributes: Highly polished, professional, and approachable Naturally personable with the ability to build rapport quickly Flexible, adaptable, and solution-focused A team player with a strong sense of accountability and reliability What you'll get in return The opportunity to work in a prestigious corporate environment Exposure to high-level stakeholders and global clients A role where you can develop your front-of-house, client experience, and facilities skills A supportive team culture within a well-established global organisation The chance to take ownership of a high-impact, visible position within the business What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
De Vere Cotswold Water Park: nestled at the edge of the Cotswolds right in the heart of 180 lakes, the Hotel offers stylish accommodation with breathtaking views and has 328 bedrooms and apartments. There are 15 flexible meeting and event spaces and 2 large conference and banqueting suites hosting up to 800. With three restaurants and bars we have a buzzing Food & Beverage team here, but also have exciting opportunities across our other departments including Conference & Events, Reception/Front of House, Spa & Leisure, Kitchen, Housekeeping and Maintenance. Your commute: we're well served by public transport, and we're just 20 minutes from J15 of the M4 and J11A of the M5. At De Vere, we warmly welcome everyone and foster a sense of belonging, where each person is valued and appreciated. Join our team and become part of a passionate group of individuals who genuinely care about the experiences we create for our guests and colleagues. Hospitality & Events Trainee - Supervisor Apprenticeship Are you exploring your career options or considering an alternative to university? Why not kickstart your career in hospitality with De Vere as a Hospitality & Events Trainee - Supervisor Apprenticeship and join our Emerging Leader Programme? At De Vere Cotswold Water Park, our Emerging Leader Programme is designed for individuals who are passionate about hospitality, events, and delivering exceptional guest experiences. This structured development programme will give you the skills, experience, and confidence to begin a successful career in the industry. About the Programme The programme runs for 15-18 months, during which you will gain hands on experience across a range of departments that make a large hotel and events venue run smoothly. By the end of the programme, you will have developed the skills and knowledge required to progress into your first supervisory role within hospitality. You will also have the opportunity to achieve a nationally recognised Level 3 Hospitality Supervisor apprenticeship qualification (if you don't already hold one). What to expect as a Hospitality & Events Trainee - Supervisor Apprenticeship You will begin with a 6 month foundation phase, rotating through six core departments: Conference & Events, Bar, Restaurant, Reception, Housekeeping, and Kitchen. This will give you a well rounded understanding of hotel operations. Following this, you will complete two additional 3 month rotations-one aligned with business needs and one based on your personal interests-where you will begin to develop your supervisory skills and take on more responsibility. In the final 3-6 months, you will specialise in your chosen department, focusing on building the expertise needed for your future career path. Throughout the programme, you will be supported by a dedicated mentor and take part in development days alongside other Emerging Leaders, as well as additional training and qualifications. Start Date & Working Hours This is a full time programme starting on Tuesday 1st September 2026. Due to the nature of hospitality, you will work a variety of shifts including early mornings (from 6 am), evenings, and late finishes (up to 2 am for events), across weekdays and weekends. The Pay & Benefits In addition to a structured and supportive development programme, we offer the following to those who join us as a Hospitality & Events Trainee - Supervisor Apprenticeship: £26,728 per annum (to be reviewed in April 2027) A £1,000 completion bonus and bespoke gift upon finishing the programme / your apprenticeship A friendly and inclusive working environment where individuality is valued An additional paid day off for your birthday, plus a £20 Love2Shop voucher Complimentary 2 night stay at a De Vere property for your employment anniversary, plus long service rewards and staff room rates from £50 per night Free meals whilst on duty
May 14, 2026
Full time
De Vere Cotswold Water Park: nestled at the edge of the Cotswolds right in the heart of 180 lakes, the Hotel offers stylish accommodation with breathtaking views and has 328 bedrooms and apartments. There are 15 flexible meeting and event spaces and 2 large conference and banqueting suites hosting up to 800. With three restaurants and bars we have a buzzing Food & Beverage team here, but also have exciting opportunities across our other departments including Conference & Events, Reception/Front of House, Spa & Leisure, Kitchen, Housekeeping and Maintenance. Your commute: we're well served by public transport, and we're just 20 minutes from J15 of the M4 and J11A of the M5. At De Vere, we warmly welcome everyone and foster a sense of belonging, where each person is valued and appreciated. Join our team and become part of a passionate group of individuals who genuinely care about the experiences we create for our guests and colleagues. Hospitality & Events Trainee - Supervisor Apprenticeship Are you exploring your career options or considering an alternative to university? Why not kickstart your career in hospitality with De Vere as a Hospitality & Events Trainee - Supervisor Apprenticeship and join our Emerging Leader Programme? At De Vere Cotswold Water Park, our Emerging Leader Programme is designed for individuals who are passionate about hospitality, events, and delivering exceptional guest experiences. This structured development programme will give you the skills, experience, and confidence to begin a successful career in the industry. About the Programme The programme runs for 15-18 months, during which you will gain hands on experience across a range of departments that make a large hotel and events venue run smoothly. By the end of the programme, you will have developed the skills and knowledge required to progress into your first supervisory role within hospitality. You will also have the opportunity to achieve a nationally recognised Level 3 Hospitality Supervisor apprenticeship qualification (if you don't already hold one). What to expect as a Hospitality & Events Trainee - Supervisor Apprenticeship You will begin with a 6 month foundation phase, rotating through six core departments: Conference & Events, Bar, Restaurant, Reception, Housekeeping, and Kitchen. This will give you a well rounded understanding of hotel operations. Following this, you will complete two additional 3 month rotations-one aligned with business needs and one based on your personal interests-where you will begin to develop your supervisory skills and take on more responsibility. In the final 3-6 months, you will specialise in your chosen department, focusing on building the expertise needed for your future career path. Throughout the programme, you will be supported by a dedicated mentor and take part in development days alongside other Emerging Leaders, as well as additional training and qualifications. Start Date & Working Hours This is a full time programme starting on Tuesday 1st September 2026. Due to the nature of hospitality, you will work a variety of shifts including early mornings (from 6 am), evenings, and late finishes (up to 2 am for events), across weekdays and weekends. The Pay & Benefits In addition to a structured and supportive development programme, we offer the following to those who join us as a Hospitality & Events Trainee - Supervisor Apprenticeship: £26,728 per annum (to be reviewed in April 2027) A £1,000 completion bonus and bespoke gift upon finishing the programme / your apprenticeship A friendly and inclusive working environment where individuality is valued An additional paid day off for your birthday, plus a £20 Love2Shop voucher Complimentary 2 night stay at a De Vere property for your employment anniversary, plus long service rewards and staff room rates from £50 per night Free meals whilst on duty
De Vere Tortworth Court is a hotel that definitely has the WOW factor: a magnificent Grade II listed mansion house in South Gloucestershire, complete with sweeping drive entrance, Victorian arboretum and 30 acres of grounds making it a truly unique place to work. There are 201 bedrooms and suites, 14 meeting and event spaces including the Orangery, 2 Food & Beverage outlets, a seasonal outdoor Tipi and a Leisure Club & Spa offering treatments. Your commute: we're just a short way from J14 of the M5 and commutable by car from both Bristol and Gloucester. At De Vere, we warmly welcome everyone and foster a sense of belonging, where each person is valued and appreciated. Join our team and become part of a passionate group of individuals who genuinely care about the experiences we create for our guests and colleagues. Hospitality & Events Trainee - Supervisor Apprenticeship Are you exploring your career options or considering an alternative to university? Why not kickstart your career in hospitality with De Vere as a Hospitality & Events Trainee - Supervisor Apprenticeship and join our Emerging Leader Programme? At De Vere Tortworth Court, our Emerging Leader Programme is designed for individuals who are passionate about hospitality, events, and delivering exceptional guest experiences. This structured development programme will give you the skills, experience, and confidence to begin a successful career in the industry. What to expect as a Hospitality & Events Trainee - Supervisor Apprenticeship: The programme runs for 15-18 months, during which you will gain hands on experience across a range of departments that make a large hotel and events venue run smoothly. By the end of the programme, you will have developed the skills and knowledge required to progress into your first supervisory role within hospitality. You will also have the opportunity to achieve a nationally recognised Level 3 Hospitality Supervisor apprenticeship qualification (if you don't already hold one). Programme Structure You will begin with a 6 month foundation phase, rotating through six core departments: Conference & Events, Bar, Restaurant, Reception, Housekeeping, and Kitchen. This will give you a well rounded understanding of hotel operations. Following this, you will complete two additional 3 month rotations-one aligned with business needs and one based on your personal interests-where you will begin to develop your supervisory skills and take on more responsibility. In the final 3-6 months, you will specialise in your chosen department, focusing on building the expertise needed for your future career path. Throughout the programme, you will be supported by a dedicated mentor and take part in development days alongside other Emerging Leaders, as well as additional training and qualifications. Start Date & Working Hours This is a full time programme starting on Tuesday 1 September 2026. Due to the nature of hospitality, you will work a variety of shifts including early mornings (from 6 am), evenings, and late finishes (up to 2 am for events), across weekdays and weekends. The Pay & Benefits: In addition to a structured and supportive development programme, we offer the following to those who join us as a Hospitality & Events Trainee - Supervisor Apprenticeship: £26,728 per annum (to be reviewed in April 2027) A £1,000 completion bonus and bespoke gift upon finishing the programme / your apprenticeship A friendly and inclusive working environment where individuality is valued An additional paid day off for your birthday, plus a £20 Love2Shop voucher Complimentary 2 night stay at a De Vere property for your employment anniversary, plus long service rewards and staff room rates from £50 per night Free meals whilst on duty
May 14, 2026
Full time
De Vere Tortworth Court is a hotel that definitely has the WOW factor: a magnificent Grade II listed mansion house in South Gloucestershire, complete with sweeping drive entrance, Victorian arboretum and 30 acres of grounds making it a truly unique place to work. There are 201 bedrooms and suites, 14 meeting and event spaces including the Orangery, 2 Food & Beverage outlets, a seasonal outdoor Tipi and a Leisure Club & Spa offering treatments. Your commute: we're just a short way from J14 of the M5 and commutable by car from both Bristol and Gloucester. At De Vere, we warmly welcome everyone and foster a sense of belonging, where each person is valued and appreciated. Join our team and become part of a passionate group of individuals who genuinely care about the experiences we create for our guests and colleagues. Hospitality & Events Trainee - Supervisor Apprenticeship Are you exploring your career options or considering an alternative to university? Why not kickstart your career in hospitality with De Vere as a Hospitality & Events Trainee - Supervisor Apprenticeship and join our Emerging Leader Programme? At De Vere Tortworth Court, our Emerging Leader Programme is designed for individuals who are passionate about hospitality, events, and delivering exceptional guest experiences. This structured development programme will give you the skills, experience, and confidence to begin a successful career in the industry. What to expect as a Hospitality & Events Trainee - Supervisor Apprenticeship: The programme runs for 15-18 months, during which you will gain hands on experience across a range of departments that make a large hotel and events venue run smoothly. By the end of the programme, you will have developed the skills and knowledge required to progress into your first supervisory role within hospitality. You will also have the opportunity to achieve a nationally recognised Level 3 Hospitality Supervisor apprenticeship qualification (if you don't already hold one). Programme Structure You will begin with a 6 month foundation phase, rotating through six core departments: Conference & Events, Bar, Restaurant, Reception, Housekeeping, and Kitchen. This will give you a well rounded understanding of hotel operations. Following this, you will complete two additional 3 month rotations-one aligned with business needs and one based on your personal interests-where you will begin to develop your supervisory skills and take on more responsibility. In the final 3-6 months, you will specialise in your chosen department, focusing on building the expertise needed for your future career path. Throughout the programme, you will be supported by a dedicated mentor and take part in development days alongside other Emerging Leaders, as well as additional training and qualifications. Start Date & Working Hours This is a full time programme starting on Tuesday 1 September 2026. Due to the nature of hospitality, you will work a variety of shifts including early mornings (from 6 am), evenings, and late finishes (up to 2 am for events), across weekdays and weekends. The Pay & Benefits: In addition to a structured and supportive development programme, we offer the following to those who join us as a Hospitality & Events Trainee - Supervisor Apprenticeship: £26,728 per annum (to be reviewed in April 2027) A £1,000 completion bonus and bespoke gift upon finishing the programme / your apprenticeship A friendly and inclusive working environment where individuality is valued An additional paid day off for your birthday, plus a £20 Love2Shop voucher Complimentary 2 night stay at a De Vere property for your employment anniversary, plus long service rewards and staff room rates from £50 per night Free meals whilst on duty
Cameron James Professional Recruitment
City, London
We are assisting a leading global Professional Services organisation with the recruitment for a Facilities Assistant to join the business. This is an office-based role Monday Friday. Reporting into the Head of Facilities and Procurement, the role will work as part of a busy and growing team. The main focus of the role will be to provide the business with all facilities maintenance support at their busy London head office. This role would be ideal for candidates with a grounding within facilities who are looking to gain experience and progress their career longer term into a facilities manager position. Key duties and responsibilities will include; Responsible for managing all areas of facilities, including maintenance, liaison with contractors, archiving management, reception, Health & Safety, post room and procurement (90% Facilities / 10% Procurement) Assisting with Health & Safety, including Carry out facilities/ H&S inductions for new joiners, Daily floor walks to ensure Health & Safety and Support the current H&S representative with H&S tasks to ensure compliance. Manage the facilities management mailbox. Carry out minor building maintenance with the aim of maintaining a safe and operational environment. Responsibility for minor electrical, plumbing and carpentry works, liaison with approved contractors to provide support with staff requests, painting, decorating and repairs. To be a point of contact for building contractors coming to site in response to breakdowns and planned maintenance visits. Oversee and support the facilities apprentices Deal with ad hoc cleaning requirements as required and liaising with cleaning contractors etc. Ensure the smooth running of archive storage facilities Arranging couriers for the business Collect, sort and deliver all incoming mail, internal mail, newspapers and magazines promptly each working day. Frank and dispatch out-going mail, including collect sort and deliver other deliveries. Deliver stationery and other items as and when required, check and restock copier paper each working day. Adding purchasing requests on the systems and managing PO requests Raise general product requests in line with department requirements. Ordering stationary and other office equipment Liaising, ordering and negotiation with suppliers Procurement administration and supporting the senior members in the team Dealing with queries from the business on purchasing requests For this role it is essential that candidates have proven experience within facilities administration and hold basic Health & Safety knowledge (Ideally NEBOSH although not essential). Candidates will need to hold strong communication skills, be friendly, helpful and be able to use their own initiative. This is an excellent role for candidates who are looking for a career within facilities management and they will be financially supported with gaining the NEBOSH qualification. Working for a market leader and as part of a busy and friendly team, you will be offered a fantastic benefit package and working conditions, including 32 days holiday plus stats, company bonus scheme 10%, EV scheme, enhanced pensions scheme, private healthcare, life assurance and many more. This is an immediate need, so candidates will ideally be on short notice, although 1 month will be considered for the preferred candidate. For more information, please apply online and a consultant from Cameron James will be in touch.
May 13, 2026
Full time
We are assisting a leading global Professional Services organisation with the recruitment for a Facilities Assistant to join the business. This is an office-based role Monday Friday. Reporting into the Head of Facilities and Procurement, the role will work as part of a busy and growing team. The main focus of the role will be to provide the business with all facilities maintenance support at their busy London head office. This role would be ideal for candidates with a grounding within facilities who are looking to gain experience and progress their career longer term into a facilities manager position. Key duties and responsibilities will include; Responsible for managing all areas of facilities, including maintenance, liaison with contractors, archiving management, reception, Health & Safety, post room and procurement (90% Facilities / 10% Procurement) Assisting with Health & Safety, including Carry out facilities/ H&S inductions for new joiners, Daily floor walks to ensure Health & Safety and Support the current H&S representative with H&S tasks to ensure compliance. Manage the facilities management mailbox. Carry out minor building maintenance with the aim of maintaining a safe and operational environment. Responsibility for minor electrical, plumbing and carpentry works, liaison with approved contractors to provide support with staff requests, painting, decorating and repairs. To be a point of contact for building contractors coming to site in response to breakdowns and planned maintenance visits. Oversee and support the facilities apprentices Deal with ad hoc cleaning requirements as required and liaising with cleaning contractors etc. Ensure the smooth running of archive storage facilities Arranging couriers for the business Collect, sort and deliver all incoming mail, internal mail, newspapers and magazines promptly each working day. Frank and dispatch out-going mail, including collect sort and deliver other deliveries. Deliver stationery and other items as and when required, check and restock copier paper each working day. Adding purchasing requests on the systems and managing PO requests Raise general product requests in line with department requirements. Ordering stationary and other office equipment Liaising, ordering and negotiation with suppliers Procurement administration and supporting the senior members in the team Dealing with queries from the business on purchasing requests For this role it is essential that candidates have proven experience within facilities administration and hold basic Health & Safety knowledge (Ideally NEBOSH although not essential). Candidates will need to hold strong communication skills, be friendly, helpful and be able to use their own initiative. This is an excellent role for candidates who are looking for a career within facilities management and they will be financially supported with gaining the NEBOSH qualification. Working for a market leader and as part of a busy and friendly team, you will be offered a fantastic benefit package and working conditions, including 32 days holiday plus stats, company bonus scheme 10%, EV scheme, enhanced pensions scheme, private healthcare, life assurance and many more. This is an immediate need, so candidates will ideally be on short notice, although 1 month will be considered for the preferred candidate. For more information, please apply online and a consultant from Cameron James will be in touch.
Line Up Aviation is a specialist aviation and aerospace recruitment company that has been operating worldwide for more than 35 years. We work with some of the industry's best-known companies who demand the highest standard of service. On behalf of our global client working in the defence industry, we are currently seeking interest in the role detailed below. Job Title: Training Administrator Location: Wattisham Flying Station, Suffolk Contract Type: 5 months, 100% onsite Hours: Part time 24 hours weekly, Mon to Fri (Apply online only), Fri (Apply online only) Package: Competitive Hourly Rate (Umbrella) Security: BPSS required. Scope of Role Our client delivers several contracts to UK defence customers, including a range of training services. As the company grows, they are expanding their training capability in the rotary aviation domain. This is a challenging and rewarding position within a busy team delivering aviation maintenance and simulator training to our client's military customers. Responsibilities Welcome guests and manage Academy security pass allocation Act as an initial point of contact in the reception area, as required Answer incoming calls and face-to-face enquiries Conduct visitor pre-screening checks Liaise with the camp security team to facilitate access for visitors Collect and manage incoming and outgoing mail and parcels Manage local catering orders Coordinate and support the set-up of local meetings, including provision and removal of refreshments Manage incoming and outgoing delivery services Manage procurement of all site stock requirements Support the Academy Leadership Team with other locally required duties, when available and appropriate Process incoming and outgoing communication and correspondence to ensure proper dissemination of information Report any facility-related issues Occasionally support functional projects Manage site resources, including classrooms, conference rooms, briefing rooms and simulators Liaise with customer training cell personnel Plan and manage course loading and reporting for maintenance training, including distribution of pre-course documents Capture and record training data for inclusion in function/programme reports Generate and distribute training course reports Collate customer feedback data Allocate resources in support of maintenance and simulator training, using electronic resource allocation software Occasionally work additional hours to cover planned and unplanned absence of the other Training Administrator employed at this site Basic qualifications (required skills/experience) 2+ years' experience in an Office Administrator role Experience working with Microsoft Office 365, specifically Word, SharePoint, Lists and Teams
May 13, 2026
Seasonal
Line Up Aviation is a specialist aviation and aerospace recruitment company that has been operating worldwide for more than 35 years. We work with some of the industry's best-known companies who demand the highest standard of service. On behalf of our global client working in the defence industry, we are currently seeking interest in the role detailed below. Job Title: Training Administrator Location: Wattisham Flying Station, Suffolk Contract Type: 5 months, 100% onsite Hours: Part time 24 hours weekly, Mon to Fri (Apply online only), Fri (Apply online only) Package: Competitive Hourly Rate (Umbrella) Security: BPSS required. Scope of Role Our client delivers several contracts to UK defence customers, including a range of training services. As the company grows, they are expanding their training capability in the rotary aviation domain. This is a challenging and rewarding position within a busy team delivering aviation maintenance and simulator training to our client's military customers. Responsibilities Welcome guests and manage Academy security pass allocation Act as an initial point of contact in the reception area, as required Answer incoming calls and face-to-face enquiries Conduct visitor pre-screening checks Liaise with the camp security team to facilitate access for visitors Collect and manage incoming and outgoing mail and parcels Manage local catering orders Coordinate and support the set-up of local meetings, including provision and removal of refreshments Manage incoming and outgoing delivery services Manage procurement of all site stock requirements Support the Academy Leadership Team with other locally required duties, when available and appropriate Process incoming and outgoing communication and correspondence to ensure proper dissemination of information Report any facility-related issues Occasionally support functional projects Manage site resources, including classrooms, conference rooms, briefing rooms and simulators Liaise with customer training cell personnel Plan and manage course loading and reporting for maintenance training, including distribution of pre-course documents Capture and record training data for inclusion in function/programme reports Generate and distribute training course reports Collate customer feedback data Allocate resources in support of maintenance and simulator training, using electronic resource allocation software Occasionally work additional hours to cover planned and unplanned absence of the other Training Administrator employed at this site Basic qualifications (required skills/experience) 2+ years' experience in an Office Administrator role Experience working with Microsoft Office 365, specifically Word, SharePoint, Lists and Teams
Facilities Manager (Soft FM) Location: East London Pay: 232.58 Per day PAYE (Inc Holiday) 313.42 Per day LTD Umbrella About the Role Service Care Solutions are recruiting for an experienced Facilities Manager on behalf of an East London local authority. This is a senior leadership position responsible for the strategic and operational delivery of Soft Facilities Management (FM) services across a large corporate estate. You will ensure high-quality, efficient, and compliant service delivery while driving continuous improvement, sustainability, and value for money. You will support the Head of Corporate Soft FM and deputise where required, playing a key role in shaping FM strategy, managing contracts, and leading both internal teams and external service providers. Key Responsibilities Lead the delivery and development of Soft FM services across the corporate estate Manage internal Facilities teams and external contractors delivering services including cleaning, security, reception, and post room functions Deputise for the Head of Corporate Soft FM when required Oversee contract management, procurement activity, and service level agreements Ensure compliance with statutory obligations, health & safety legislation, and organisational policies Drive continuous improvement and innovation across FM services Manage budgets effectively and ensure value for money delivery Support carbon reduction and sustainability initiatives aligned with organisational climate goals Provide performance reporting and data analysis to senior leadership Act as intelligent client for Soft FM services and coordinate events within corporate buildings Build and maintain strong relationships with internal stakeholders and external partners About You We are seeking an experienced Facilities Management professional with strong leadership ability and a proven track record in delivering complex FM services, ideally within a public sector environment. Essential requirements: Significant experience in Facilities Management at a senior level Proven ability to lead teams and manage external contractors Strong experience in contract management and procurement processes Ability to manage budgets and deliver value for money services Excellent communication, negotiation, and stakeholder engagement skills IOSH Managing Safely qualification Membership of a relevant FM professional body (e.g. IWFM) Strong IT skills including Microsoft 365 / Google Workspace and CAFM systems Desirable: NEBOSH qualification Degree or relevant Facilities Management qualification Experience working within local government or public sector estates What is on Offer: Senior leadership role within a major public sector estate Opportunity to shape FM strategy and service delivery Exposure to large-scale operational and strategic facilities management Supportive environment with scope for professional development Apply Now: If you are an experienced Facilities Manager looking for your next leadership challenge in East London, apply today by contacting Prakash, emailing (url removed) or call (phone number removed)
May 11, 2026
Contractor
Facilities Manager (Soft FM) Location: East London Pay: 232.58 Per day PAYE (Inc Holiday) 313.42 Per day LTD Umbrella About the Role Service Care Solutions are recruiting for an experienced Facilities Manager on behalf of an East London local authority. This is a senior leadership position responsible for the strategic and operational delivery of Soft Facilities Management (FM) services across a large corporate estate. You will ensure high-quality, efficient, and compliant service delivery while driving continuous improvement, sustainability, and value for money. You will support the Head of Corporate Soft FM and deputise where required, playing a key role in shaping FM strategy, managing contracts, and leading both internal teams and external service providers. Key Responsibilities Lead the delivery and development of Soft FM services across the corporate estate Manage internal Facilities teams and external contractors delivering services including cleaning, security, reception, and post room functions Deputise for the Head of Corporate Soft FM when required Oversee contract management, procurement activity, and service level agreements Ensure compliance with statutory obligations, health & safety legislation, and organisational policies Drive continuous improvement and innovation across FM services Manage budgets effectively and ensure value for money delivery Support carbon reduction and sustainability initiatives aligned with organisational climate goals Provide performance reporting and data analysis to senior leadership Act as intelligent client for Soft FM services and coordinate events within corporate buildings Build and maintain strong relationships with internal stakeholders and external partners About You We are seeking an experienced Facilities Management professional with strong leadership ability and a proven track record in delivering complex FM services, ideally within a public sector environment. Essential requirements: Significant experience in Facilities Management at a senior level Proven ability to lead teams and manage external contractors Strong experience in contract management and procurement processes Ability to manage budgets and deliver value for money services Excellent communication, negotiation, and stakeholder engagement skills IOSH Managing Safely qualification Membership of a relevant FM professional body (e.g. IWFM) Strong IT skills including Microsoft 365 / Google Workspace and CAFM systems Desirable: NEBOSH qualification Degree or relevant Facilities Management qualification Experience working within local government or public sector estates What is on Offer: Senior leadership role within a major public sector estate Opportunity to shape FM strategy and service delivery Exposure to large-scale operational and strategic facilities management Supportive environment with scope for professional development Apply Now: If you are an experienced Facilities Manager looking for your next leadership challenge in East London, apply today by contacting Prakash, emailing (url removed) or call (phone number removed)
Be our Assistant Spa Manager but most importantly be you! Benefits include: Monthly service payments as well as monthly pay Free parking for team members 40 hour role, working 5 out of 7 days per week on a flexible rota You'll be fed by our chefs when you're on duty Progression and training opportunities throughout Kaleidoscope Collection Cash savings benefits to make your monthly pay go further plus wellbeing support for you and your family Discount on eating, drinking and sleeping at all of our properties Discounts on local gyms and hospitality (and tattoos!) £500 refer a friend scheme Work in a stimulating environment as part of a diverse community of people Be part of a team who live and breathe our purpose As Assistant Spa Manager what you'll be doing This role requires VTCT Level 3 NVQ certification Our spa is your spa so show us what you can do with it as you take ownership of this fantastic facility with its engaged team Solid knowledge and Spa Therapist Certifications - This role will involve Head Therapist duties and ability to perform and teach spa treatments Helping to develop your team through training in all areas such as guest service, spa treatments, health and safety and day-to-day requirements Promote the spa through the wider community by working closely with our hotel and marketing team showcasing current and future offerings Contribute to the spa performance as you drive revenue in all areas including treatments, membership and product sales supporting your team to meet retail targets as well as implementing your own revenue generating ideas Drive standards within the department to maintain our position as a respected and desirable spa not only locally but nationally Support your team operationally with day-to-day reception duties, membership administration and operational assistance to ensure a positive guest experience Feel valued driving a motivated team knowing you are having a positive impact on our culture, our business and our guests In this operational role you will work weekdays and weekends enabling you to be a confident point of contact for members and a knowledgeable leader to your team of therapists, receptionists and spa assistants You will be responsible for ensuring health and safety standards and training are maintained and kept up to date throughout your department Qualifications VTCT Level 3 NVQ certification Solid knowledge and Spa Therapist Certifications Experience in hotel spa operations or equivalent Strong leadership and team development skills Excellent communication and customer service skills Ability to drive revenue and manage budgets Commitment to health and safety standards
May 10, 2026
Full time
Be our Assistant Spa Manager but most importantly be you! Benefits include: Monthly service payments as well as monthly pay Free parking for team members 40 hour role, working 5 out of 7 days per week on a flexible rota You'll be fed by our chefs when you're on duty Progression and training opportunities throughout Kaleidoscope Collection Cash savings benefits to make your monthly pay go further plus wellbeing support for you and your family Discount on eating, drinking and sleeping at all of our properties Discounts on local gyms and hospitality (and tattoos!) £500 refer a friend scheme Work in a stimulating environment as part of a diverse community of people Be part of a team who live and breathe our purpose As Assistant Spa Manager what you'll be doing This role requires VTCT Level 3 NVQ certification Our spa is your spa so show us what you can do with it as you take ownership of this fantastic facility with its engaged team Solid knowledge and Spa Therapist Certifications - This role will involve Head Therapist duties and ability to perform and teach spa treatments Helping to develop your team through training in all areas such as guest service, spa treatments, health and safety and day-to-day requirements Promote the spa through the wider community by working closely with our hotel and marketing team showcasing current and future offerings Contribute to the spa performance as you drive revenue in all areas including treatments, membership and product sales supporting your team to meet retail targets as well as implementing your own revenue generating ideas Drive standards within the department to maintain our position as a respected and desirable spa not only locally but nationally Support your team operationally with day-to-day reception duties, membership administration and operational assistance to ensure a positive guest experience Feel valued driving a motivated team knowing you are having a positive impact on our culture, our business and our guests In this operational role you will work weekdays and weekends enabling you to be a confident point of contact for members and a knowledgeable leader to your team of therapists, receptionists and spa assistants You will be responsible for ensuring health and safety standards and training are maintained and kept up to date throughout your department Qualifications VTCT Level 3 NVQ certification Solid knowledge and Spa Therapist Certifications Experience in hotel spa operations or equivalent Strong leadership and team development skills Excellent communication and customer service skills Ability to drive revenue and manage budgets Commitment to health and safety standards
Location Park Plaza Westminster Bridge London, United Kingdom Assistant Spa Manager Opening! - Park Plaza Westminster At Park Plaza Westminster Bridge Hotel, we are all about creating stories and memories by delivering excellent and personal service to our guests. The friendly face of the 1023 bedrooms Park Plaza Westminster Bridge Hotel, as our Assistant Spa Manager you will be responsible for overseeing the operations of the luxurious spa and gym facilities. With your flair and passion for delivering exceptional service, you will be someone with a helpful, can do approach who leads and delivers a memorable experience for every guest. Benefits As our Assistant Spa Manager, you will receive: Heavily discounted hotel rates in Europe (extends to the Radisson Hotel Group and family & friends) F&B discounts at our restaurants and bars (for your whole party) Two wellness days per year, meaning all teammembers start with 30 days of holiday per year - including bank holidays, increasing with years of service! Two free meals per day, every day (including your day off if you choose to come in!) Access to 40% of your pay before payday through Wagestream Recommend a friend scheme - up to £750! Vitality at work scheme with great gym discounts & mor Ride to Work scheme & free cycling lessons 24/7 employee assistance programme Rota given 2 weeks in advance Departmental productivity & service incentive scheme Benefit Hub - Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas. Free dry cleaning for work uniform Annual Staff parties and events As an Assistant Spa Manager here, you will: Manage the spa team, ensuring the smooth day-to-day operation of all spa facilities, including treatment rooms, swimming pool, sauna, steam room and gym. Be responsible for the upkeep and operation of the hotel's fitness centre, including reporting and escalating maintenance or cleanliness issues where required, and sustaining safety practices. Have motivation, energy and attention to detail at the forefront of everything you do. Have an organised, impeccably clean and well-presented environment from your team including the pool areas. Work with our brand partner to ensure our spa offering is coherent and creative. Be business minded, understand your P&L, maximise revenue opportunities, control costs to optimise overall profitability and implement quality controls. A capacity for hard work, natural ability to get on with people and a passion for high quality spa experience are a must. Create a warm and welcoming atmosphere, address guest concerns or complaints promptly. Continuously seek ways to enhance the spa experience for our guests and implement improvements accordingly. Recruit, train, and manage a skilled team of spa professionals, including therapists, receptionists, and support staff. Fostering a positive and collaborative work environment. Ensure compliance with health and safety regulations, maintaining a clean, hygienic, and safe environment for guests and staff. What we'll need from you: Proven experience as a Head Spa Therapist/ Senior Spa Therapist Strong leadership and interpersonal skills Help to drive the financial performance of the spa In-depth knowledge of spa operations, including spa therapies, products, and equipment. Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities that are perfectly complemented by award winning restaurants and bars.
May 10, 2026
Full time
Location Park Plaza Westminster Bridge London, United Kingdom Assistant Spa Manager Opening! - Park Plaza Westminster At Park Plaza Westminster Bridge Hotel, we are all about creating stories and memories by delivering excellent and personal service to our guests. The friendly face of the 1023 bedrooms Park Plaza Westminster Bridge Hotel, as our Assistant Spa Manager you will be responsible for overseeing the operations of the luxurious spa and gym facilities. With your flair and passion for delivering exceptional service, you will be someone with a helpful, can do approach who leads and delivers a memorable experience for every guest. Benefits As our Assistant Spa Manager, you will receive: Heavily discounted hotel rates in Europe (extends to the Radisson Hotel Group and family & friends) F&B discounts at our restaurants and bars (for your whole party) Two wellness days per year, meaning all teammembers start with 30 days of holiday per year - including bank holidays, increasing with years of service! Two free meals per day, every day (including your day off if you choose to come in!) Access to 40% of your pay before payday through Wagestream Recommend a friend scheme - up to £750! Vitality at work scheme with great gym discounts & mor Ride to Work scheme & free cycling lessons 24/7 employee assistance programme Rota given 2 weeks in advance Departmental productivity & service incentive scheme Benefit Hub - Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas. Free dry cleaning for work uniform Annual Staff parties and events As an Assistant Spa Manager here, you will: Manage the spa team, ensuring the smooth day-to-day operation of all spa facilities, including treatment rooms, swimming pool, sauna, steam room and gym. Be responsible for the upkeep and operation of the hotel's fitness centre, including reporting and escalating maintenance or cleanliness issues where required, and sustaining safety practices. Have motivation, energy and attention to detail at the forefront of everything you do. Have an organised, impeccably clean and well-presented environment from your team including the pool areas. Work with our brand partner to ensure our spa offering is coherent and creative. Be business minded, understand your P&L, maximise revenue opportunities, control costs to optimise overall profitability and implement quality controls. A capacity for hard work, natural ability to get on with people and a passion for high quality spa experience are a must. Create a warm and welcoming atmosphere, address guest concerns or complaints promptly. Continuously seek ways to enhance the spa experience for our guests and implement improvements accordingly. Recruit, train, and manage a skilled team of spa professionals, including therapists, receptionists, and support staff. Fostering a positive and collaborative work environment. Ensure compliance with health and safety regulations, maintaining a clean, hygienic, and safe environment for guests and staff. What we'll need from you: Proven experience as a Head Spa Therapist/ Senior Spa Therapist Strong leadership and interpersonal skills Help to drive the financial performance of the spa In-depth knowledge of spa operations, including spa therapies, products, and equipment. Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities that are perfectly complemented by award winning restaurants and bars.
A holiday resort company is seeking a Spa Reception Team Leader to manage daily operations at Finlake Holiday Resort. The role involves leading a small team, ensuring high-quality guest experiences, and managing bookings. Candidates should have previous experience in a spa or hospitality environment, strong leadership skills, and excellent customer service abilities. The position offers a full-time contract with a competitive salary and various benefits, including discounted holidays and continuous training opportunities.
May 10, 2026
Full time
A holiday resort company is seeking a Spa Reception Team Leader to manage daily operations at Finlake Holiday Resort. The role involves leading a small team, ensuring high-quality guest experiences, and managing bookings. Candidates should have previous experience in a spa or hospitality environment, strong leadership skills, and excellent customer service abilities. The position offers a full-time contract with a competitive salary and various benefits, including discounted holidays and continuous training opportunities.
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Coordinator to join the team located in Brighton. About the Role: As a Workplace Experience Coordinator with CBRE, you'll be part of the team that creates unforgettable moments within our workplace. Acting as the warm, welcoming face of the building, you'll connect employees and visitors with the services, spaces, and support they need to have an effortless and enjoyable day. You will report directly to the Workplace Experience Supervisor, ensuring strong alignment, guidance, and support as you grow within the team. This role sits at the heart of the workplace, linking community engagement, events, space logistics, and ensuring the workplace is a productivity enabler for our client colleagues. If you love going above and beyond, naturally engage with people, and enjoy making a meaningful impact in the everyday experiences of others, you'll thrive here. The Four Pillars of Your Focus 1. Community Engagement 2. Conference Centre Support 3. Space Booking & Special Events Support 4. Maintaining Exceptional Office Standards What You'll Do Create a Welcoming and Seamless Experience Act as the central point of contact for colleagues, visitors, and partners, ensuring clear, consistent communication and a smooth flow of information. Provide front desk and reception cover as needed, ensuring the welcome area is always warm, professional, and efficiently managed. Greet all building entrants with warmth and professionalism, making every interaction memorable whether in person, over the phone, or through digital channels. Manage visitor processes, including parking and security protocols, with attention to detail and a guest-first mindset. Conduct regular floor walks to monitor safety, room standards, and colleague needs, spotting opportunities to help before they're even requested. Work collaboratively within a small, supportive team where everyone contributes to a positive, can-do environment. Acknowledge and respond to inquiries or issues from employees and visitors with professionalism, escalating appropriately when needed. Raise and follow through on maintenance or housekeeping work orders; support workplace services such as mail handling, office supplies, and colleague onboarding. Coordinate with vendors to support service delivery and ensure workplace needs are consistently met. Deliver Smooth & Engaging Events Organise and support on-site events, from space bookings to setup, coordination with Facilities and Dining teams, and ensuring a polished experience from start to finish. Bring our workplace to life by delivering monthly themed community events that celebrate the time of year and local culture. These experiences should feel immersive and exciting, designed to spark connection, inspire participation, and give colleagues genuine "wow" moments that draw them into the workplace. Act as the communication hub for events, ensuring relevant teams are aligned, informed, and able to support successfully. Support Safety & Security Follow all site-specific security and emergency procedures; communicate promptly with the relevant teams to keep everyone safe and informed. Share information clearly, follow manager guidance, and use established procedures to solve day-to-day challenges. What Success Looks Like Team Integration: You build strong relationships quickly and contribute to a positive, solution-focused environment. Service Excellence: Tasks are delivered with confidence, accuracy, and a genuine smile, enhancing the overall experience for employees and visitors. Reliable Communication: Information flows smoothly and promptly across teams, ensuring alignment and avoiding friction. Operational Consistency: Meeting rooms, communal areas, and event spaces are maintained to a high standard with proactive attention to detail. Role Requirements: A degree or relevant experience, with up to 2 years in a customer service, hospitality, facilities, or administrative support role. Ability to follow established routines and apply workplace standards accurately. Strong communication skills, you're clear, approachable, and confident exchanging straightforward information. Working knowledge of Microsoft Office Suite. Excellent organisational skills, curiosity, and a proactive mindset. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process. Application Process: Your application will be reviewed by our Talent Resourcing Team and you will be contacted if you have been successful in being short listed for the role. No agencies please. Please note: the job title shown above may be different to local job titles used in our business and issued on any contract of employment.
May 09, 2026
Full time
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Coordinator to join the team located in Brighton. About the Role: As a Workplace Experience Coordinator with CBRE, you'll be part of the team that creates unforgettable moments within our workplace. Acting as the warm, welcoming face of the building, you'll connect employees and visitors with the services, spaces, and support they need to have an effortless and enjoyable day. You will report directly to the Workplace Experience Supervisor, ensuring strong alignment, guidance, and support as you grow within the team. This role sits at the heart of the workplace, linking community engagement, events, space logistics, and ensuring the workplace is a productivity enabler for our client colleagues. If you love going above and beyond, naturally engage with people, and enjoy making a meaningful impact in the everyday experiences of others, you'll thrive here. The Four Pillars of Your Focus 1. Community Engagement 2. Conference Centre Support 3. Space Booking & Special Events Support 4. Maintaining Exceptional Office Standards What You'll Do Create a Welcoming and Seamless Experience Act as the central point of contact for colleagues, visitors, and partners, ensuring clear, consistent communication and a smooth flow of information. Provide front desk and reception cover as needed, ensuring the welcome area is always warm, professional, and efficiently managed. Greet all building entrants with warmth and professionalism, making every interaction memorable whether in person, over the phone, or through digital channels. Manage visitor processes, including parking and security protocols, with attention to detail and a guest-first mindset. Conduct regular floor walks to monitor safety, room standards, and colleague needs, spotting opportunities to help before they're even requested. Work collaboratively within a small, supportive team where everyone contributes to a positive, can-do environment. Acknowledge and respond to inquiries or issues from employees and visitors with professionalism, escalating appropriately when needed. Raise and follow through on maintenance or housekeeping work orders; support workplace services such as mail handling, office supplies, and colleague onboarding. Coordinate with vendors to support service delivery and ensure workplace needs are consistently met. Deliver Smooth & Engaging Events Organise and support on-site events, from space bookings to setup, coordination with Facilities and Dining teams, and ensuring a polished experience from start to finish. Bring our workplace to life by delivering monthly themed community events that celebrate the time of year and local culture. These experiences should feel immersive and exciting, designed to spark connection, inspire participation, and give colleagues genuine "wow" moments that draw them into the workplace. Act as the communication hub for events, ensuring relevant teams are aligned, informed, and able to support successfully. Support Safety & Security Follow all site-specific security and emergency procedures; communicate promptly with the relevant teams to keep everyone safe and informed. Share information clearly, follow manager guidance, and use established procedures to solve day-to-day challenges. What Success Looks Like Team Integration: You build strong relationships quickly and contribute to a positive, solution-focused environment. Service Excellence: Tasks are delivered with confidence, accuracy, and a genuine smile, enhancing the overall experience for employees and visitors. Reliable Communication: Information flows smoothly and promptly across teams, ensuring alignment and avoiding friction. Operational Consistency: Meeting rooms, communal areas, and event spaces are maintained to a high standard with proactive attention to detail. Role Requirements: A degree or relevant experience, with up to 2 years in a customer service, hospitality, facilities, or administrative support role. Ability to follow established routines and apply workplace standards accurately. Strong communication skills, you're clear, approachable, and confident exchanging straightforward information. Working knowledge of Microsoft Office Suite. Excellent organisational skills, curiosity, and a proactive mindset. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process. Application Process: Your application will be reviewed by our Talent Resourcing Team and you will be contacted if you have been successful in being short listed for the role. No agencies please. Please note: the job title shown above may be different to local job titles used in our business and issued on any contract of employment.
Data and Examinations Manager (Temporary role until Christmas 2025 - Possibly onwards) Location: Outskirts of Rye, East Sussex Contract: Term time only, plus 8 weeks during school holidays (43 weeks total), including the last two weeks of August Hours: Full-time, 37.5 hours per week (8:30am - 4:30pm, with 30 minutes unpaid lunch break; flexibility required during exam periods) Salary: £negotiable Recruitment South East are working in partnership with our client, a respected independent school located on the outskirts of Rye, East Sussex, who are seeking a Data and Examinations Manager to join their team. This is a pivotal role responsible for ensuring the effective management of the school's data systems, examination administration, and attendance records. The successful candidate will play a key role in maintaining the integrity, security, and accuracy of student data and ensuring the smooth and compliant running of all internal and external examinations. Key Responsibilities Data Management Lead and develop the administration of the school's Management Information System (MIS) to ensure data is secure, accurate, and accessible to authorised users. Maintain and update student records and ensure accurate data input and reporting. Produce accurate and timely data reports to support school leadership in monitoring performance and improving outcomes. Analyse and present assessment and attendance data across key stages, year groups, and subjects. Support staff training in data management and analysis. Manage and respond to data requests from external agencies and governing bodies. Develop and maintain systems within the MIS to support daily school operations, including cover management. Examinations Administration Manage the full examinations process in line with JCQ and awarding body regulations. Serve as the main point of contact for all external examinations and liaise with awarding bodies and internal stakeholders. Ensure full compliance with JCQ regulations and maintain examination integrity and security at all times. Oversee exam timetabling, rooming, invigilation, and candidate communication. Recruit, train, and manage a team of invigilators. Support the SENCo in implementing examination access arrangements and reasonable adjustments. Manage the secure storage, distribution, and dispatch of exam papers and scripts. Coordinate the issue of results, post-results services, and distribution of certificates. Support the Head of Centre in addressing any malpractice concerns or irregularities. Ensure all examination-related fees are accurately managed and recharged in a timely manner. Attendance Management Act as the school's Attendance Officer, maintaining accurate attendance records for all pupils. Prepare attendance reports, certificates, and statutory returns to local authorities. Monitor attendance patterns and identify students at risk of poor attendance. Produce daily fire registers and ensure missing marks are promptly followed up with staff. Issue legal notifications where required in accordance with statutory guidance. Assessment and Reporting Support the Senior Leadership Team in ensuring assessment and reporting deadlines are met. Manage the collection, collation, and reporting of assessment grades and termly reports to parents. Produce and distribute academic and behavioural reports as required. General Duties Provide administrative support, including answering calls and covering reception as needed. Provide lunchtime cover for the Principal's PA. Contribute to maintaining the school's safeguarding standards in line with policy. Carry out any other duties appropriate to the role as required by senior leadership. The Ideal Candidate Previous experience in examinations or data management within an educational setting. Strong knowledge of JCQ regulations and exam administration processes. Excellent attention to detail, organisation, and time management skills. Confident user of Management Information Systems (such as SIMS or equivalent). Ability to manage sensitive and confidential information with integrity. Strong communication and interpersonal skills for liaising with staff, students, parents, and external organisations. If you are a highly organised and detail-focused individual with a passion for education administration, we would love to hear from you. To apply or learn more, please contact (url removed) or call (phone number removed) .
Oct 08, 2025
Contractor
Data and Examinations Manager (Temporary role until Christmas 2025 - Possibly onwards) Location: Outskirts of Rye, East Sussex Contract: Term time only, plus 8 weeks during school holidays (43 weeks total), including the last two weeks of August Hours: Full-time, 37.5 hours per week (8:30am - 4:30pm, with 30 minutes unpaid lunch break; flexibility required during exam periods) Salary: £negotiable Recruitment South East are working in partnership with our client, a respected independent school located on the outskirts of Rye, East Sussex, who are seeking a Data and Examinations Manager to join their team. This is a pivotal role responsible for ensuring the effective management of the school's data systems, examination administration, and attendance records. The successful candidate will play a key role in maintaining the integrity, security, and accuracy of student data and ensuring the smooth and compliant running of all internal and external examinations. Key Responsibilities Data Management Lead and develop the administration of the school's Management Information System (MIS) to ensure data is secure, accurate, and accessible to authorised users. Maintain and update student records and ensure accurate data input and reporting. Produce accurate and timely data reports to support school leadership in monitoring performance and improving outcomes. Analyse and present assessment and attendance data across key stages, year groups, and subjects. Support staff training in data management and analysis. Manage and respond to data requests from external agencies and governing bodies. Develop and maintain systems within the MIS to support daily school operations, including cover management. Examinations Administration Manage the full examinations process in line with JCQ and awarding body regulations. Serve as the main point of contact for all external examinations and liaise with awarding bodies and internal stakeholders. Ensure full compliance with JCQ regulations and maintain examination integrity and security at all times. Oversee exam timetabling, rooming, invigilation, and candidate communication. Recruit, train, and manage a team of invigilators. Support the SENCo in implementing examination access arrangements and reasonable adjustments. Manage the secure storage, distribution, and dispatch of exam papers and scripts. Coordinate the issue of results, post-results services, and distribution of certificates. Support the Head of Centre in addressing any malpractice concerns or irregularities. Ensure all examination-related fees are accurately managed and recharged in a timely manner. Attendance Management Act as the school's Attendance Officer, maintaining accurate attendance records for all pupils. Prepare attendance reports, certificates, and statutory returns to local authorities. Monitor attendance patterns and identify students at risk of poor attendance. Produce daily fire registers and ensure missing marks are promptly followed up with staff. Issue legal notifications where required in accordance with statutory guidance. Assessment and Reporting Support the Senior Leadership Team in ensuring assessment and reporting deadlines are met. Manage the collection, collation, and reporting of assessment grades and termly reports to parents. Produce and distribute academic and behavioural reports as required. General Duties Provide administrative support, including answering calls and covering reception as needed. Provide lunchtime cover for the Principal's PA. Contribute to maintaining the school's safeguarding standards in line with policy. Carry out any other duties appropriate to the role as required by senior leadership. The Ideal Candidate Previous experience in examinations or data management within an educational setting. Strong knowledge of JCQ regulations and exam administration processes. Excellent attention to detail, organisation, and time management skills. Confident user of Management Information Systems (such as SIMS or equivalent). Ability to manage sensitive and confidential information with integrity. Strong communication and interpersonal skills for liaising with staff, students, parents, and external organisations. If you are a highly organised and detail-focused individual with a passion for education administration, we would love to hear from you. To apply or learn more, please contact (url removed) or call (phone number removed) .
Front of House Assistant - Rotherham Job Title : Front of House Assistant Hours : 16 hours per week Rate of Pay : 12.21 per hour Location : Rotherham Do you have a warm personality and natural skill for organisation? Are you passionate about wellness and exceptional customer service? Bannatyne, a leader in the health and wellness, is looking for a welcoming and efficient Front of House Assistant to join our team. If you're ready to create a lasting first impression and ensure a seamless experience for our guests, we want to hear from you! Our Perks: B-Fed - complimentary lunch or breakfast. Flexible schedule. 28 days annual leave increases with tenure. Free gym membership. Complimentary gym membership for another person (after 2 years service). Discounted Spa Treatments - 30% Discounted Spa Goods - 20% ELEMIS Products. Discounted Meals and Beverages - 50% cafe/bar. Career & Personal Development training. Mental Health, Well-Being and EAP Services. Length of Service Awards. Staff Awards and Bonuses. Discounted entertainment and shopping. A typical day in the life of a Front of House Assistant: Greet and welcome guests with a friendly and professional demeanour. Dealing with emails, phone calls and face to face queries. Prepare and serve a variety of beverages and light snacks efficiently (If your site has a cafe bar) Manage spa bookings and appointments, ensuring a smooth scheduling process. Handle guest inquiries providing information about spa services, treatments and products. Process payments and manage the reception area efficiently. Assist with the promotion of spa services, special offers and retail products. Ensure the reception area is clean, tidy and inviting at all times. Coordinate with Spa Therapists and other staff to ensure seamless service delivery. Ensure all visitors to the site are logged correctly including contractors and guest passes. Undertake all relevant training required for the role. What we are looking for: Have strong interpersonal and communications skills and a customer focused attitude. A genuine passion for health, wellness and customer service. Excellent organisational skills and multitasking abilities. The ability to establish rapport, build trust and demonstrate credibility. Ability to work flexible hours, including weekends and holidays. Hours can be 5.30am starts to 10.30pm finishes. It would be desirable if you had proven experience in a receptionist or customer service role, preferably in the hospitality industry. It would also be beneficial if you were proficient in using booking systems and basic computer skills. Why Bannatyne? Bannatyne is synonymous with excellence in the health and wellness industry. As a Front of House Assistant, you'll be the first point of contact for our guests, setting the tone for their entire experience. You'll work in a serene environment, surrounded by a team dedicated to making a difference in people's lives. Ready to be the face of Bannatyne and create memorable experiences for our guests? Apply now and join our welcoming team Join us at Bannatyne, where your friendly smile and exceptional service will make a lasting impact!
Oct 08, 2025
Full time
Front of House Assistant - Rotherham Job Title : Front of House Assistant Hours : 16 hours per week Rate of Pay : 12.21 per hour Location : Rotherham Do you have a warm personality and natural skill for organisation? Are you passionate about wellness and exceptional customer service? Bannatyne, a leader in the health and wellness, is looking for a welcoming and efficient Front of House Assistant to join our team. If you're ready to create a lasting first impression and ensure a seamless experience for our guests, we want to hear from you! Our Perks: B-Fed - complimentary lunch or breakfast. Flexible schedule. 28 days annual leave increases with tenure. Free gym membership. Complimentary gym membership for another person (after 2 years service). Discounted Spa Treatments - 30% Discounted Spa Goods - 20% ELEMIS Products. Discounted Meals and Beverages - 50% cafe/bar. Career & Personal Development training. Mental Health, Well-Being and EAP Services. Length of Service Awards. Staff Awards and Bonuses. Discounted entertainment and shopping. A typical day in the life of a Front of House Assistant: Greet and welcome guests with a friendly and professional demeanour. Dealing with emails, phone calls and face to face queries. Prepare and serve a variety of beverages and light snacks efficiently (If your site has a cafe bar) Manage spa bookings and appointments, ensuring a smooth scheduling process. Handle guest inquiries providing information about spa services, treatments and products. Process payments and manage the reception area efficiently. Assist with the promotion of spa services, special offers and retail products. Ensure the reception area is clean, tidy and inviting at all times. Coordinate with Spa Therapists and other staff to ensure seamless service delivery. Ensure all visitors to the site are logged correctly including contractors and guest passes. Undertake all relevant training required for the role. What we are looking for: Have strong interpersonal and communications skills and a customer focused attitude. A genuine passion for health, wellness and customer service. Excellent organisational skills and multitasking abilities. The ability to establish rapport, build trust and demonstrate credibility. Ability to work flexible hours, including weekends and holidays. Hours can be 5.30am starts to 10.30pm finishes. It would be desirable if you had proven experience in a receptionist or customer service role, preferably in the hospitality industry. It would also be beneficial if you were proficient in using booking systems and basic computer skills. Why Bannatyne? Bannatyne is synonymous with excellence in the health and wellness industry. As a Front of House Assistant, you'll be the first point of contact for our guests, setting the tone for their entire experience. You'll work in a serene environment, surrounded by a team dedicated to making a difference in people's lives. Ready to be the face of Bannatyne and create memorable experiences for our guests? Apply now and join our welcoming team Join us at Bannatyne, where your friendly smile and exceptional service will make a lasting impact!
Front of House Assistant - Inverness Job Title : Front of House Assistant Hours : Zero Hour Contract Rate of Pay : 12.21 per hour Location : Inverness Do you have a warm personality and natural skill for organisation? Are you passionate about wellness and exceptional customer service? Bannatyne, a leader in the health and wellness, is looking for a welcoming and efficient Front of House Assistant to join our team. If you're ready to create a lasting first impression and ensure a seamless experience for our guests, we want to hear from you! Our Perks: B-Fed - complimentary lunch or breakfast. Flexible schedule. 28 days annual leave increases with tenure. Free gym membership. Complimentary gym membership for another person (after 2 years service). Discounted Spa Treatments - 30% Discounted Spa Goods - 20% ELEMIS Products. Discounted Meals and Beverages - 50% cafe/bar. Career & Personal Development training. Mental Health, Well-Being and EAP Services. Length of Service Awards. Staff Awards and Bonuses. Discounted entertainment and shopping. A typical day in the life of a Front of House Assistant: Greet and welcome guests with a friendly and professional demeanour. Dealing with emails, phone calls and face to face queries. Prepare and serve a variety of beverages and light snacks efficiently (If your site has a cafe bar) Manage spa bookings and appointments, ensuring a smooth scheduling process. Handle guest inquiries providing information about spa services, treatments and products. Process payments and manage the reception area efficiently. Assist with the promotion of spa services, special offers and retail products. Ensure the reception area is clean, tidy and inviting at all times. Coordinate with Spa Therapists and other staff to ensure seamless service delivery. Ensure all visitors to the site are logged correctly including contractors and guest passes. Undertake all relevant training required for the role. What we are looking for: Have strong interpersonal and communications skills and a customer focused attitude. A genuine passion for health, wellness and customer service. Excellent organisational skills and multitasking abilities. The ability to establish rapport, build trust and demonstrate credibility. Ability to work flexible hours, including weekends and holidays. Hours can be 5.30am starts to 10.30pm finishes. It would be desirable if you had proven experience in a receptionist or customer service role, preferably in the hospitality industry. It would also be beneficial if you were proficient in using booking systems and basic computer skills. Why Bannatyne? Bannatyne is synonymous with excellence in the health and wellness industry. As a Front of House Assistant, you'll be the first point of contact for our guests, setting the tone for their entire experience. You'll work in a serene environment, surrounded by a team dedicated to making a difference in people's lives. Ready to be the face of Bannatyne and create memorable experiences for our guests? Apply now and join our welcoming team Join us at Bannatyne, where your friendly smile and exceptional service will make a lasting impact!
Oct 08, 2025
Full time
Front of House Assistant - Inverness Job Title : Front of House Assistant Hours : Zero Hour Contract Rate of Pay : 12.21 per hour Location : Inverness Do you have a warm personality and natural skill for organisation? Are you passionate about wellness and exceptional customer service? Bannatyne, a leader in the health and wellness, is looking for a welcoming and efficient Front of House Assistant to join our team. If you're ready to create a lasting first impression and ensure a seamless experience for our guests, we want to hear from you! Our Perks: B-Fed - complimentary lunch or breakfast. Flexible schedule. 28 days annual leave increases with tenure. Free gym membership. Complimentary gym membership for another person (after 2 years service). Discounted Spa Treatments - 30% Discounted Spa Goods - 20% ELEMIS Products. Discounted Meals and Beverages - 50% cafe/bar. Career & Personal Development training. Mental Health, Well-Being and EAP Services. Length of Service Awards. Staff Awards and Bonuses. Discounted entertainment and shopping. A typical day in the life of a Front of House Assistant: Greet and welcome guests with a friendly and professional demeanour. Dealing with emails, phone calls and face to face queries. Prepare and serve a variety of beverages and light snacks efficiently (If your site has a cafe bar) Manage spa bookings and appointments, ensuring a smooth scheduling process. Handle guest inquiries providing information about spa services, treatments and products. Process payments and manage the reception area efficiently. Assist with the promotion of spa services, special offers and retail products. Ensure the reception area is clean, tidy and inviting at all times. Coordinate with Spa Therapists and other staff to ensure seamless service delivery. Ensure all visitors to the site are logged correctly including contractors and guest passes. Undertake all relevant training required for the role. What we are looking for: Have strong interpersonal and communications skills and a customer focused attitude. A genuine passion for health, wellness and customer service. Excellent organisational skills and multitasking abilities. The ability to establish rapport, build trust and demonstrate credibility. Ability to work flexible hours, including weekends and holidays. Hours can be 5.30am starts to 10.30pm finishes. It would be desirable if you had proven experience in a receptionist or customer service role, preferably in the hospitality industry. It would also be beneficial if you were proficient in using booking systems and basic computer skills. Why Bannatyne? Bannatyne is synonymous with excellence in the health and wellness industry. As a Front of House Assistant, you'll be the first point of contact for our guests, setting the tone for their entire experience. You'll work in a serene environment, surrounded by a team dedicated to making a difference in people's lives. Ready to be the face of Bannatyne and create memorable experiences for our guests? Apply now and join our welcoming team Join us at Bannatyne, where your friendly smile and exceptional service will make a lasting impact!
Join a welcoming and ambitious Primary School in Enfield, close to a main line rail station as a Reception teacher from January through to July 2026. Apply now through anzuk Education and get access to free CPD webinars and events! Are you an experienced and enthusiastic EYFS teacher looking for your next rewarding challenge? anzuk is proud to be working with a small, nurturing Primary School in Enfield to find a confident Reception teacher for a full-time maternity cover from January until the end of the academic year. This is an exciting opportunity to join a school that s on a rapid journey from Good to Outstanding under the leadership of a highly regarded Headteacher. You'll be teaching a lovely Reception class, supporting their early development and fostering a love of learning at a crucial stage in their education. The School This small, community-centred Primary School has a big heart and high aspirations. With a new Headteacher who has a proven track record of school improvement, the school is energised and united around a shared vision: to provide outstanding education for every child. The team is close-knit, collaborative and highly motivated to create an inclusive and enriching learning environment. Staff are supported with high-quality CPD, and the leadership actively encourages the sharing of good practice this role would suit an experienced EYFS teacher who is keen to bring their expertise and help shape the continued growth of the school. Children are happy, engaged, and eager to learn. The Reception classroom is well-equipped with plenty of outdoor learning opportunities and a dedicated team of TAs to support. The Role • Reception class teacher maternity cover • Full time, fixed term from January to end of academic year • Planning, delivery and assessment required PPA time provided • Paid to scale (MPS/UPS) • Ideal for teachers with 2+ years of EYFS experience Requirements • Strong understanding of the EYFS framework and effective early years practice • Experience planning engaging, child-led learning experiences • Confident in assessing pupil progress and adapting teaching accordingly • Enhanced Child Workforce DBS with update service (or willingness to obtain one) • Up-to-date CV covering the past two years of employment all gaps must be explained • UK QTS or equivalent and full right to work in the UK Why anzuk? Every day, we work to place exceptional educators in schools where they can make a real impact. We re here to support you with flexible roles, expert guidance and a commitment to fairness and transparency. Ready to apply? Click the Apply button, or email your CV to Got questions? Want to hear about other roles? Call us for a confidential chat on (phone number removed)
Oct 08, 2025
Contractor
Join a welcoming and ambitious Primary School in Enfield, close to a main line rail station as a Reception teacher from January through to July 2026. Apply now through anzuk Education and get access to free CPD webinars and events! Are you an experienced and enthusiastic EYFS teacher looking for your next rewarding challenge? anzuk is proud to be working with a small, nurturing Primary School in Enfield to find a confident Reception teacher for a full-time maternity cover from January until the end of the academic year. This is an exciting opportunity to join a school that s on a rapid journey from Good to Outstanding under the leadership of a highly regarded Headteacher. You'll be teaching a lovely Reception class, supporting their early development and fostering a love of learning at a crucial stage in their education. The School This small, community-centred Primary School has a big heart and high aspirations. With a new Headteacher who has a proven track record of school improvement, the school is energised and united around a shared vision: to provide outstanding education for every child. The team is close-knit, collaborative and highly motivated to create an inclusive and enriching learning environment. Staff are supported with high-quality CPD, and the leadership actively encourages the sharing of good practice this role would suit an experienced EYFS teacher who is keen to bring their expertise and help shape the continued growth of the school. Children are happy, engaged, and eager to learn. The Reception classroom is well-equipped with plenty of outdoor learning opportunities and a dedicated team of TAs to support. The Role • Reception class teacher maternity cover • Full time, fixed term from January to end of academic year • Planning, delivery and assessment required PPA time provided • Paid to scale (MPS/UPS) • Ideal for teachers with 2+ years of EYFS experience Requirements • Strong understanding of the EYFS framework and effective early years practice • Experience planning engaging, child-led learning experiences • Confident in assessing pupil progress and adapting teaching accordingly • Enhanced Child Workforce DBS with update service (or willingness to obtain one) • Up-to-date CV covering the past two years of employment all gaps must be explained • UK QTS or equivalent and full right to work in the UK Why anzuk? Every day, we work to place exceptional educators in schools where they can make a real impact. We re here to support you with flexible roles, expert guidance and a commitment to fairness and transparency. Ready to apply? Click the Apply button, or email your CV to Got questions? Want to hear about other roles? Call us for a confidential chat on (phone number removed)
