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custody support worker
Forward Trust
Recovery Worker - HMP Stoke Heath
Forward Trust Stoke Heath, Shropshire
Recovery Worker - HMP Stoke Heath Location: Cheshire Salary: £26,000 per annum Vacancy Type: Permanent, Full Time Make a real difference where it matters most. At The Forward Trust, we deliver the psychosocial substance misuse service at HMP/YOI Stoke Heath, supporting people to make real, lasting change. As a Recovery Worker, you ll be based at HMP Stoke Heath working 35 hours per week, managing a caseload of clients and helping them move towards recovery, stability, and life beyond custody. This is a role where every day counts. You ll carry out comprehensive assessments, build tailored care plans, and deliver structured 1:1 sessions alongside group programmes (including accredited interventions). You ll also provide harm reduction advice and play a key role in supporting individuals through their transition from prison into the community. What you ll be doing: Managing a varied caseload and delivering person-centred support Running structured 1:1 interventions and group work programmes Supporting clients with harm reduction and recovery planning Helping individuals prepare for release and community reintegration Working collaboratively within a dedicated multidisciplinary team We re looking for someone who: Believes recovery is possible and is passionate about helping people achieve it. You ll bring empathy, resilience, and creativity, along with the ability to work independently and as part of a team. Ideally, you ll have at least 4 of the following: A genuine passion for helping people change Experience in mental health or substance misuse services delivering structured interventions CBT and/or motivational counselling skills Understanding of the Recovery Agenda Experience using motivational interviewing (1:1 and groups) Knowledge of substance misuse and low-level mental health issues Understanding of mutual aid approaches Lived experience of recovery (stable and sustained) Counselling qualification Experience working in criminal justice settings This is a chance to do meaningful work that genuinely changes lives. If you want a role where your support helps people rebuild from the ground up, this could be the one. All prison-based roles are subject to enhanced DBS checks and HMPPS security vetting. These checks can take up to 5 months to complete. Any offer of employment will be conditional upon the successful completion of both checks. Please note if you have lived overseas within the last 5 years then checks may take longer. About Us We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits Flexible working Training and development opportunities Simply Health Cashback Scheme (optional) Season Ticket Loan Scheme Cycle to work scheme Crisis Loan Scheme Electric Car Scheme 3 x Wellbeing Days (pro rata'd for part time employees) Access to Blue Light Card 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays Contributory Pension Scheme Employer matched contributions of up to 6% in the first two years service and up to 9% thereafter Death in Service Payment (2x annual salary) Critical Illness Insurance (subject to qualifying criteria) Please note that we may close this vacancy early if we receive a high volume of suitable applications. To Apply If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.
May 14, 2026
Full time
Recovery Worker - HMP Stoke Heath Location: Cheshire Salary: £26,000 per annum Vacancy Type: Permanent, Full Time Make a real difference where it matters most. At The Forward Trust, we deliver the psychosocial substance misuse service at HMP/YOI Stoke Heath, supporting people to make real, lasting change. As a Recovery Worker, you ll be based at HMP Stoke Heath working 35 hours per week, managing a caseload of clients and helping them move towards recovery, stability, and life beyond custody. This is a role where every day counts. You ll carry out comprehensive assessments, build tailored care plans, and deliver structured 1:1 sessions alongside group programmes (including accredited interventions). You ll also provide harm reduction advice and play a key role in supporting individuals through their transition from prison into the community. What you ll be doing: Managing a varied caseload and delivering person-centred support Running structured 1:1 interventions and group work programmes Supporting clients with harm reduction and recovery planning Helping individuals prepare for release and community reintegration Working collaboratively within a dedicated multidisciplinary team We re looking for someone who: Believes recovery is possible and is passionate about helping people achieve it. You ll bring empathy, resilience, and creativity, along with the ability to work independently and as part of a team. Ideally, you ll have at least 4 of the following: A genuine passion for helping people change Experience in mental health or substance misuse services delivering structured interventions CBT and/or motivational counselling skills Understanding of the Recovery Agenda Experience using motivational interviewing (1:1 and groups) Knowledge of substance misuse and low-level mental health issues Understanding of mutual aid approaches Lived experience of recovery (stable and sustained) Counselling qualification Experience working in criminal justice settings This is a chance to do meaningful work that genuinely changes lives. If you want a role where your support helps people rebuild from the ground up, this could be the one. All prison-based roles are subject to enhanced DBS checks and HMPPS security vetting. These checks can take up to 5 months to complete. Any offer of employment will be conditional upon the successful completion of both checks. Please note if you have lived overseas within the last 5 years then checks may take longer. About Us We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits Flexible working Training and development opportunities Simply Health Cashback Scheme (optional) Season Ticket Loan Scheme Cycle to work scheme Crisis Loan Scheme Electric Car Scheme 3 x Wellbeing Days (pro rata'd for part time employees) Access to Blue Light Card 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays Contributory Pension Scheme Employer matched contributions of up to 6% in the first two years service and up to 9% thereafter Death in Service Payment (2x annual salary) Critical Illness Insurance (subject to qualifying criteria) Please note that we may close this vacancy early if we receive a high volume of suitable applications. To Apply If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.
Randstad Care
Social Worker - Prison Based (West Lothian)
Randstad Care Bathgate, West Lothian
Social Worker - Prison Based (West Lothian) Are you an experienced Social Worker looking for a challenging and rewarding contract in a forensic setting? We are seeking a dedicated professional to join our team in West Lothian to cover a maternity leave. This role offers the opportunity to work within a multidisciplinary environment, focusing on rehabilitation and robust risk management. The Role As a Prison-Based Social Worker, you will be at the heart of the justice system, working directly with prisoners to facilitate change and manage public safety. Your core responsibilities will include: Case Management: Engaging in Integrated Case Management (ICM) to ensure seamless support from custody to community. Assessments: Conducting high-quality, evidence-based risk assessments. Report Writing: Producing detailed reports for parole boards and other statutory bodies. Intervention: Developing and implementing care plans tailored to individual needs and risk profiles. Requirements To be successful in this post, you must possess specific training and experience in forensic risk assessment tools. Risk Assessment Expertise: Fully trained and experienced in LS/CMI , SARA , and RM2000 . Qualifications: Degree in Social Work and registration with the relevant professional body (SSSC). Experience: Proven track record of working within a prison or criminal justice setting. Availability: Ability to start ASAP . Key Details Pay Rate: £38 - £40 per hour (dependent on experience). Hours: 36 hours per week. Contract Length: 6-9 months (Maternity Cover). Location: West Lothian. Why Apply? This is an excellent opportunity to secure a high-paying contract in a specialized field. You will work within a supportive team, sharpening your forensic assessment skills while making a tangible impact on the rehabilitation process. Randstad Care acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Care is an equal opportunities employer and decisions are made on merits alone. Did you know that Randstad Care have been awarded a place on the National Clinical Staffing Framework for the NHS? This means we will be able to bring you more opportunities within nursing & midwifery and clinical staffing.
May 13, 2026
Contractor
Social Worker - Prison Based (West Lothian) Are you an experienced Social Worker looking for a challenging and rewarding contract in a forensic setting? We are seeking a dedicated professional to join our team in West Lothian to cover a maternity leave. This role offers the opportunity to work within a multidisciplinary environment, focusing on rehabilitation and robust risk management. The Role As a Prison-Based Social Worker, you will be at the heart of the justice system, working directly with prisoners to facilitate change and manage public safety. Your core responsibilities will include: Case Management: Engaging in Integrated Case Management (ICM) to ensure seamless support from custody to community. Assessments: Conducting high-quality, evidence-based risk assessments. Report Writing: Producing detailed reports for parole boards and other statutory bodies. Intervention: Developing and implementing care plans tailored to individual needs and risk profiles. Requirements To be successful in this post, you must possess specific training and experience in forensic risk assessment tools. Risk Assessment Expertise: Fully trained and experienced in LS/CMI , SARA , and RM2000 . Qualifications: Degree in Social Work and registration with the relevant professional body (SSSC). Experience: Proven track record of working within a prison or criminal justice setting. Availability: Ability to start ASAP . Key Details Pay Rate: £38 - £40 per hour (dependent on experience). Hours: 36 hours per week. Contract Length: 6-9 months (Maternity Cover). Location: West Lothian. Why Apply? This is an excellent opportunity to secure a high-paying contract in a specialized field. You will work within a supportive team, sharpening your forensic assessment skills while making a tangible impact on the rehabilitation process. Randstad Care acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Care is an equal opportunities employer and decisions are made on merits alone. Did you know that Randstad Care have been awarded a place on the National Clinical Staffing Framework for the NHS? This means we will be able to bring you more opportunities within nursing & midwifery and clinical staffing.
Webrecruit
Substance Use Practitioner
Webrecruit
Substance Use Practitioner A rewarding role with the opportunity to help our client support people on their journey to recovery and change their lives for the better. They'll ensure you get all the support you need to thrive and succeed in your role and find your place amongst an incredible and collaborative team. Service Area : Norfolk & Suffolk Services Status : Full-time Contract Type : Permanent Total Salary Pro Rata : £26,298 Closing Date : 17/05/2026 Our client has an exciting opportunity for someone looking to work in psychosocial treatment for substance use. Previous experience is desirable, however, not essential. Practitioners come from many different backgrounds and experiences, and you may have the skills required. Our client is seeking dedicated individuals, based on your values, willingness to learn new skills and the compassion to deliver the best service possible to residents. The Role As a Substance Use Practitioner, you will support men at a men's prison to reach their goals and change their lives for the better. You will be part of a passionate and skilled team, contributing to the provision of tailored interventions and recovery approaches. You will work with those accessing the service, delivering 121 interventions, group work and working closely with others involved in their care to ensure all their needs are met to support recovery. About You To join our client as a Substance Use Practitioner, it would be advantageous to have: - Relevant experience of working in health and social care, ideally within the field of problematic substance use, mental health or another comparable field - Evidence of effective partnership working and the ability to network for the benefit of the client and service - Evidence of managing a busy caseload or tasks and excellent organisational skills - To be proficient in the use of Microsoft Outlook and Word, and be familiar with database management systems - Excellent communication skills, both written and verbal - Have an understanding of complex issues presented by people entering custody - Determined, with a drive to succeed and a willingness to learn - Passionate and enthusiastic about making a real difference to the lives of people our client supports Other organisations may call this role Recovery Worker, Recovery Co-ordinator, Criminal Justice Worker, or Substance Use Recovery Worker. Please note, our client will be assessing applications as they are submitted and may close this role should they find sufficient applicants with which to make their shortlist. As such, they would advise applying as soon as possible to avoid disappointment. Invites to interview will be sent from a gov.uk email address, and may end up in your junk email, so please do check this when waiting for a response. Our client encourages and welcomes applications from people of all backgrounds and believe it is important to include people with lived experience to ensure the needs of the people they support are represented. They are committed to creating an inclusive working environment where everyone is free to be themselves, and they ensure equity of opportunity. So, if you're seeking your next challenge as a Substance Use Practitioner, please get in touch or apply today. Your Rewards - 25 days' annual leave plus Bank Holidays (increasing each year to a maximum of 30 days) (pro rata) - You will be paid £26,298 annually - Benefits, including season ticket loan, pension scheme and life assurance - Support through occupational sick pay, eye-care vouchers and regular wellbeing talks and activities - Continuous training and career development via a dedicated learning management system - Access to a 24/7 Employee Assistance programme, including telephone and online access The Organisation Our client is a provider of drug and alcohol treatment. Their values are what define them and ensure they work to the highest standards. They believe in being the best, they are passionate about recovery, and they value their history and use it to inform their future. They work with local authorities, other charities and service providers across the country to deliver innovative programmes and projects that change lives for the better, setting people on the path to health and emotional wellbeing.
May 11, 2026
Full time
Substance Use Practitioner A rewarding role with the opportunity to help our client support people on their journey to recovery and change their lives for the better. They'll ensure you get all the support you need to thrive and succeed in your role and find your place amongst an incredible and collaborative team. Service Area : Norfolk & Suffolk Services Status : Full-time Contract Type : Permanent Total Salary Pro Rata : £26,298 Closing Date : 17/05/2026 Our client has an exciting opportunity for someone looking to work in psychosocial treatment for substance use. Previous experience is desirable, however, not essential. Practitioners come from many different backgrounds and experiences, and you may have the skills required. Our client is seeking dedicated individuals, based on your values, willingness to learn new skills and the compassion to deliver the best service possible to residents. The Role As a Substance Use Practitioner, you will support men at a men's prison to reach their goals and change their lives for the better. You will be part of a passionate and skilled team, contributing to the provision of tailored interventions and recovery approaches. You will work with those accessing the service, delivering 121 interventions, group work and working closely with others involved in their care to ensure all their needs are met to support recovery. About You To join our client as a Substance Use Practitioner, it would be advantageous to have: - Relevant experience of working in health and social care, ideally within the field of problematic substance use, mental health or another comparable field - Evidence of effective partnership working and the ability to network for the benefit of the client and service - Evidence of managing a busy caseload or tasks and excellent organisational skills - To be proficient in the use of Microsoft Outlook and Word, and be familiar with database management systems - Excellent communication skills, both written and verbal - Have an understanding of complex issues presented by people entering custody - Determined, with a drive to succeed and a willingness to learn - Passionate and enthusiastic about making a real difference to the lives of people our client supports Other organisations may call this role Recovery Worker, Recovery Co-ordinator, Criminal Justice Worker, or Substance Use Recovery Worker. Please note, our client will be assessing applications as they are submitted and may close this role should they find sufficient applicants with which to make their shortlist. As such, they would advise applying as soon as possible to avoid disappointment. Invites to interview will be sent from a gov.uk email address, and may end up in your junk email, so please do check this when waiting for a response. Our client encourages and welcomes applications from people of all backgrounds and believe it is important to include people with lived experience to ensure the needs of the people they support are represented. They are committed to creating an inclusive working environment where everyone is free to be themselves, and they ensure equity of opportunity. So, if you're seeking your next challenge as a Substance Use Practitioner, please get in touch or apply today. Your Rewards - 25 days' annual leave plus Bank Holidays (increasing each year to a maximum of 30 days) (pro rata) - You will be paid £26,298 annually - Benefits, including season ticket loan, pension scheme and life assurance - Support through occupational sick pay, eye-care vouchers and regular wellbeing talks and activities - Continuous training and career development via a dedicated learning management system - Access to a 24/7 Employee Assistance programme, including telephone and online access The Organisation Our client is a provider of drug and alcohol treatment. Their values are what define them and ensure they work to the highest standards. They believe in being the best, they are passionate about recovery, and they value their history and use it to inform their future. They work with local authorities, other charities and service providers across the country to deliver innovative programmes and projects that change lives for the better, setting people on the path to health and emotional wellbeing.
Turning Point
Recovery Worker
Turning Point City, Bristol
Job Introduction At Turning Point we provide services across the whole country which delivers end to end drug and alcohol treatment and support, family services, housing advice and support for those in contact with the criminal justice system, needle exchange system, and custody outreach. We are a specialist in delivering whole treatment system approaches across cities and county areas, which has led to the reduction in people falling through gaps between services and delivers improved outcomes. An exciting opportunity has arisen to join Horizons, a vibrant new partnership delivering substance use treatment and recovery services in Bristol. Horizons is delivered in partnership between Turning Point, Bristol Drugs Project, and seven other local and national partners. The partnership combines Turning Point's experience as an outstanding national substance use provider together with Bristol Drugs Project's long history of excellent service delivery in the city. As a Drug and Alcohol Recovery Worker based in our Homelessness team, and working across our three hubs in North, South and Central Bristol, you'll make a real difference in the community and to their lives as you develop the personal, flexible and realistic support packages they need to help turn things around. We offer a starting salary of £25,116 rising each year in line with our pay progression salary bands, rising to £29,383 per year. (Dependent on experience you may be offered a starting salary above the initial starting salary). You will have opportunities to progress your career with a structured learning journey and clearly defined career pathways that will enable you to achieve your long-term goals and work to your strengths. Whether you are looking to progress into a management and leadership role or to be a specialist in your field as an Advanced Substance Use Practitioner at Turning point we will support and encourage you on your career journey. Role Responsibility The successful candidate will support the Homelessness Team in taking a hands-on approach to reducing drug related harm in Bristol. This will include managing a case load of clients seeking harm reduction advice, Opiate Substitution Therapy (OST) and/or Tier 4 (in-patient) treatment. You will spend much of your time working alongside key partners so the ability to manage relationships with housing services, primary care and mental health services, are essential. The successful candidate will work in partnership with the wider Bristol Horizons teams in delivering the ambitions of the Horizons service. To do this you must be organised, resilient, focused, able to work in a team or independently, have good communication skills, and be innovative in your approach. As well as the responsibility of having a case load, your regular duties will include: Providing harm reduction interventions such as Naloxone, needle exchange and Blood Bourne Virus (BBV) Testing Street Outreach Hostel Inreach This is an exciting opportunity for the right candidate to play an integral role in a new and developing service. The Ideal Candidate Having handled a significant caseload in a busy environment as a Recovery Worker, Outreach Worker or similar, you'll have a deep understanding of substance use and homelessness. It's an extremely varied role, so flexibility and knowledge of relapse and other barriers to treatment will be vital. Completing assessments with new service users, delivering key working sessions, compiling risk assessments and risk management plans, care planning and reduction plans are just some of the varied duties you will be providing. Excellent IT skills with knowledge of Word, Excel, and Outlook etc. are essential for this role. Holding a full driving licence and having access to a car is desirable. About us As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer. We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support. What Benefits Will I Receive? We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career - we want to support you in every way we can with our total reward package that includes: 25 days' paid holiday a year + Bank Holidays, increasing with each year of service up to 27 days + Bank Holidays. Plus the option to buy additional holidays and spread the cost. Join our team and discover the comprehensive benefits we offer by following this link to explore all the exciting perks available to our employees. Turning Point Benefits We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closing date. Turning Point Attached documents Recovery Worker Role Profile.pdf Apply
Oct 05, 2025
Full time
Job Introduction At Turning Point we provide services across the whole country which delivers end to end drug and alcohol treatment and support, family services, housing advice and support for those in contact with the criminal justice system, needle exchange system, and custody outreach. We are a specialist in delivering whole treatment system approaches across cities and county areas, which has led to the reduction in people falling through gaps between services and delivers improved outcomes. An exciting opportunity has arisen to join Horizons, a vibrant new partnership delivering substance use treatment and recovery services in Bristol. Horizons is delivered in partnership between Turning Point, Bristol Drugs Project, and seven other local and national partners. The partnership combines Turning Point's experience as an outstanding national substance use provider together with Bristol Drugs Project's long history of excellent service delivery in the city. As a Drug and Alcohol Recovery Worker based in our Homelessness team, and working across our three hubs in North, South and Central Bristol, you'll make a real difference in the community and to their lives as you develop the personal, flexible and realistic support packages they need to help turn things around. We offer a starting salary of £25,116 rising each year in line with our pay progression salary bands, rising to £29,383 per year. (Dependent on experience you may be offered a starting salary above the initial starting salary). You will have opportunities to progress your career with a structured learning journey and clearly defined career pathways that will enable you to achieve your long-term goals and work to your strengths. Whether you are looking to progress into a management and leadership role or to be a specialist in your field as an Advanced Substance Use Practitioner at Turning point we will support and encourage you on your career journey. Role Responsibility The successful candidate will support the Homelessness Team in taking a hands-on approach to reducing drug related harm in Bristol. This will include managing a case load of clients seeking harm reduction advice, Opiate Substitution Therapy (OST) and/or Tier 4 (in-patient) treatment. You will spend much of your time working alongside key partners so the ability to manage relationships with housing services, primary care and mental health services, are essential. The successful candidate will work in partnership with the wider Bristol Horizons teams in delivering the ambitions of the Horizons service. To do this you must be organised, resilient, focused, able to work in a team or independently, have good communication skills, and be innovative in your approach. As well as the responsibility of having a case load, your regular duties will include: Providing harm reduction interventions such as Naloxone, needle exchange and Blood Bourne Virus (BBV) Testing Street Outreach Hostel Inreach This is an exciting opportunity for the right candidate to play an integral role in a new and developing service. The Ideal Candidate Having handled a significant caseload in a busy environment as a Recovery Worker, Outreach Worker or similar, you'll have a deep understanding of substance use and homelessness. It's an extremely varied role, so flexibility and knowledge of relapse and other barriers to treatment will be vital. Completing assessments with new service users, delivering key working sessions, compiling risk assessments and risk management plans, care planning and reduction plans are just some of the varied duties you will be providing. Excellent IT skills with knowledge of Word, Excel, and Outlook etc. are essential for this role. Holding a full driving licence and having access to a car is desirable. About us As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer. We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support. What Benefits Will I Receive? We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career - we want to support you in every way we can with our total reward package that includes: 25 days' paid holiday a year + Bank Holidays, increasing with each year of service up to 27 days + Bank Holidays. Plus the option to buy additional holidays and spread the cost. Join our team and discover the comprehensive benefits we offer by following this link to explore all the exciting perks available to our employees. Turning Point Benefits We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closing date. Turning Point Attached documents Recovery Worker Role Profile.pdf Apply
Serco
Detention Custody Officer
Serco
Gatwick Immigration Removal Centre, RH6 0PQFull-Time, Permanent£28,063 rising to £31,153Are you compassionate and resilient? Are you interested in secure and meaningful work? Join our team as a Detention Custody Officer (DCO) at Gatwick Immigration Removal Centre. This isn't your typical security role - you'll use your strengths as you work with people during what's often the most difficult period of their lives. What you'll do You'll maintain a safe, secure environment while treating everyone with dignity and respect. The people in our care come from all walks of life - some are awaiting asylum decisions, others have completed prison sentences. What they all have in common is that they need someone who can remain calm, professional and empathetic even in challenging situations. This is hands-on work. You'll be dealing with people who may be confused, frightened, angry or distressed. Your ability to communicate clearly, de-escalate tensions and show genuine care can make all the difference. Hours and pay 40 hours per week on average A mix of day and night shifts (6-12 hours each) A structured rota system, ensuring fair distribution A starting salary of £28,063, increasing to £31,153 after 6 months Important note on location: Public transport links are limited, so ideally you'll live within 30 miles of the Centre. We run a free minibus from Gatwick Airport (Atlantic House) for employees using public transport. What we offer Training that sets you up for success: You'll complete a comprehensive 7-week training programme (fully paid) before you start. This covers everything from conflict resolution to cultural awareness, giving you the confidence and skills to handle whatever comes your way.Room to grow : This role can be a stepping stone to leadership positions or specialist roles within Serco. We're invested in helping our people develop their careers long-term.Benefits worth having: 224 hours of annual leave (including bank holidays) Pension contributions matched up to 6% Free parking on site Paid breaks during night shifts Subsidised meals (plus one free meal per day) Full uniform provided Employee discounts through Serco Benefits and Blue Light Card What we're looking for You don't need previous experience in this field, but you do need: Strong communication skills and emotional intelligence The ability to stay calm under pressure Respect for people from all backgrounds and cultures Physical and mental resilience A genuine desire to help people in difficult circumstances Experience working with vulnerable groups or in multicultural environments would be valuable but isn't essential. Our application process Step 1: Complete your online applicationStep 2: Virtual interview (1 hour via Microsoft Teams) if shortlistedStep 3: Assessment day including group exercises, fitness test and site tourStep 4: 7-week training course (full attendance is required) Checks and vetting This role is not eligible for Skilled Worker visa sponsorship under current UK Home Office rules, as it does not meet the required salary or skill level criteria. Whilst we encourage applications to other roles, candidates who already have a valid right to work in the UK through other immigration routes or permissions must meet the below minimum eligibility criteria: Hold indefinite leave to remain Have lived in the UK for at least three years For general right-to-work guidance, please visit the UK Home Office website.This role is exempt from the Rehabilitation of Offenders Act 1974, all offers of employment are subject to security clearance checks and approval by the Home Office. You will be required to obtain Home Office CTC & Enhanced DBS with adult and child barring vetting clearances (which required 5 years of checkable history).Ready to make a real difference? This work isn't easy, but it's incredibly rewarding. You'll be part of a team that believes everyone deserves to be treated with dignity, regardless of their circumstances. Apply now to start your journey with Serco. About Serco At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone. By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. Apply Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact j&. At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exemp
Oct 01, 2025
Full time
Gatwick Immigration Removal Centre, RH6 0PQFull-Time, Permanent£28,063 rising to £31,153Are you compassionate and resilient? Are you interested in secure and meaningful work? Join our team as a Detention Custody Officer (DCO) at Gatwick Immigration Removal Centre. This isn't your typical security role - you'll use your strengths as you work with people during what's often the most difficult period of their lives. What you'll do You'll maintain a safe, secure environment while treating everyone with dignity and respect. The people in our care come from all walks of life - some are awaiting asylum decisions, others have completed prison sentences. What they all have in common is that they need someone who can remain calm, professional and empathetic even in challenging situations. This is hands-on work. You'll be dealing with people who may be confused, frightened, angry or distressed. Your ability to communicate clearly, de-escalate tensions and show genuine care can make all the difference. Hours and pay 40 hours per week on average A mix of day and night shifts (6-12 hours each) A structured rota system, ensuring fair distribution A starting salary of £28,063, increasing to £31,153 after 6 months Important note on location: Public transport links are limited, so ideally you'll live within 30 miles of the Centre. We run a free minibus from Gatwick Airport (Atlantic House) for employees using public transport. What we offer Training that sets you up for success: You'll complete a comprehensive 7-week training programme (fully paid) before you start. This covers everything from conflict resolution to cultural awareness, giving you the confidence and skills to handle whatever comes your way.Room to grow : This role can be a stepping stone to leadership positions or specialist roles within Serco. We're invested in helping our people develop their careers long-term.Benefits worth having: 224 hours of annual leave (including bank holidays) Pension contributions matched up to 6% Free parking on site Paid breaks during night shifts Subsidised meals (plus one free meal per day) Full uniform provided Employee discounts through Serco Benefits and Blue Light Card What we're looking for You don't need previous experience in this field, but you do need: Strong communication skills and emotional intelligence The ability to stay calm under pressure Respect for people from all backgrounds and cultures Physical and mental resilience A genuine desire to help people in difficult circumstances Experience working with vulnerable groups or in multicultural environments would be valuable but isn't essential. Our application process Step 1: Complete your online applicationStep 2: Virtual interview (1 hour via Microsoft Teams) if shortlistedStep 3: Assessment day including group exercises, fitness test and site tourStep 4: 7-week training course (full attendance is required) Checks and vetting This role is not eligible for Skilled Worker visa sponsorship under current UK Home Office rules, as it does not meet the required salary or skill level criteria. Whilst we encourage applications to other roles, candidates who already have a valid right to work in the UK through other immigration routes or permissions must meet the below minimum eligibility criteria: Hold indefinite leave to remain Have lived in the UK for at least three years For general right-to-work guidance, please visit the UK Home Office website.This role is exempt from the Rehabilitation of Offenders Act 1974, all offers of employment are subject to security clearance checks and approval by the Home Office. You will be required to obtain Home Office CTC & Enhanced DBS with adult and child barring vetting clearances (which required 5 years of checkable history).Ready to make a real difference? This work isn't easy, but it's incredibly rewarding. You'll be part of a team that believes everyone deserves to be treated with dignity, regardless of their circumstances. Apply now to start your journey with Serco. About Serco At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone. By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. Apply Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact j&. At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exemp

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