Role: D365 Systems Analyst Location: Coventry (Hybrid - 2/3 Days On-Site Weekly) Salary: £40,000 - £45,000 Network IT are working with a large and well-established organisation to recruit a D365 Systems Analyst to join their Information Services team. This position centres around the configuration, development, and continuous improvement of key business systems and reporting solutions, with a primary focus on Microsoft Dynamics 365 and the Power Platform . You will collaborate closely with stakeholders across the organisation to gather requirements, deliver system enhancements, and drive improved use of data through high-quality reporting and insight generation. Role Overview As a D365 Systems Analyst , you will play a pivotal role in supporting and evolving the organisation's core data-driven systems. You will be responsible for translating business needs into functional solutions, delivering configuration and development work in a controlled and structured manner, and ensuring all changes are thoroughly tested before deployment. This is a hands-on role that blends system configuration, reporting development, change management, and user support. You will also have the opportunity to shape how systems develop over time to better meet business objectives. Key Responsibilities Work as a D365 Systems Analyst , delivering hands-on configuration within Microsoft Dynamics 365 and the Microsoft Power Platform . Configure D365 from a data and table perspective , including creating and managing entities, fields, relationships, lookups, and choice (option set) values , ensuring data structures are scalable and aligned to business needs. Gather, analyse, and document business requirements, translating them into functional system designs. Apply business analysis methodologies , including process mapping, requirements definition, and change management. Develop and maintain reports and dashboards , using tools such as Power BI , to provide meaningful business insights. Contribute to the design and optimisation of data models and structures , ensuring data integrity and usability. Deliver system changes end-to-end, including testing (SIT/UAT) , release coordination, and post-implementation support. Work closely with stakeholders to ensure solutions are aligned with operational and strategic goals. Ensure compliance with data security, GDPR, and information governance standards. Essential Skills & Experience Degree-level IT qualification or equivalent professional experience. Strong experience configuring and supporting Microsoft Dynamics 365 . Proven experience with the Microsoft Power Platform , alongside reporting tools such as Power BI . Strong understanding of databases, data structures, and reporting systems . Demonstrated ability to translate business requirements into practical system solutions. Experience delivering system changes across the full life cycle, including testing and deployment. Excellent analytical and problem-solving skills with strong attention to detail. Strong communication skills, with the ability to present complex concepts to both technical and non-technical audiences. Experience working with sensitive data, with a solid understanding of GDPR and information security principles .
May 22, 2026
Full time
Role: D365 Systems Analyst Location: Coventry (Hybrid - 2/3 Days On-Site Weekly) Salary: £40,000 - £45,000 Network IT are working with a large and well-established organisation to recruit a D365 Systems Analyst to join their Information Services team. This position centres around the configuration, development, and continuous improvement of key business systems and reporting solutions, with a primary focus on Microsoft Dynamics 365 and the Power Platform . You will collaborate closely with stakeholders across the organisation to gather requirements, deliver system enhancements, and drive improved use of data through high-quality reporting and insight generation. Role Overview As a D365 Systems Analyst , you will play a pivotal role in supporting and evolving the organisation's core data-driven systems. You will be responsible for translating business needs into functional solutions, delivering configuration and development work in a controlled and structured manner, and ensuring all changes are thoroughly tested before deployment. This is a hands-on role that blends system configuration, reporting development, change management, and user support. You will also have the opportunity to shape how systems develop over time to better meet business objectives. Key Responsibilities Work as a D365 Systems Analyst , delivering hands-on configuration within Microsoft Dynamics 365 and the Microsoft Power Platform . Configure D365 from a data and table perspective , including creating and managing entities, fields, relationships, lookups, and choice (option set) values , ensuring data structures are scalable and aligned to business needs. Gather, analyse, and document business requirements, translating them into functional system designs. Apply business analysis methodologies , including process mapping, requirements definition, and change management. Develop and maintain reports and dashboards , using tools such as Power BI , to provide meaningful business insights. Contribute to the design and optimisation of data models and structures , ensuring data integrity and usability. Deliver system changes end-to-end, including testing (SIT/UAT) , release coordination, and post-implementation support. Work closely with stakeholders to ensure solutions are aligned with operational and strategic goals. Ensure compliance with data security, GDPR, and information governance standards. Essential Skills & Experience Degree-level IT qualification or equivalent professional experience. Strong experience configuring and supporting Microsoft Dynamics 365 . Proven experience with the Microsoft Power Platform , alongside reporting tools such as Power BI . Strong understanding of databases, data structures, and reporting systems . Demonstrated ability to translate business requirements into practical system solutions. Experience delivering system changes across the full life cycle, including testing and deployment. Excellent analytical and problem-solving skills with strong attention to detail. Strong communication skills, with the ability to present complex concepts to both technical and non-technical audiences. Experience working with sensitive data, with a solid understanding of GDPR and information security principles .
Application Support Analyst Sheffield + Hybrid working (3 office, 2 home) Up to 45,000 Your new role The Applications Support Analyst will play a key role in supporting and enhancing business-critical systems across the group, including Microsoft Dynamics 365 Business Central, Microsoft 365, and Power Platform technologies. The role supports the effective operation of IT applications, ensures timely resolution of issues, and contributes to the continuous improvement of systems and processes. Responsibilities Deliver frontline support for Microsoft Dynamics 365 Business Central and Microsoft 365 tools (Teams, SharePoint, Outlook, OneDrive) Investigate, troubleshoot and resolve incidents and service requests in a timely and professional manner Escalate complex or unresolved issues to third-party vendors or senior IT colleagues Maintain and update support documentation and resolution logs Ensure business continuity through prompt issue management Provide user support across the organisation in line with SLAs Support the design and enhancement of PowerApps solutions to meet business needs Assist in maintaining and developing Power BI dashboards to provide actionable insights Collaborate with internal teams to identify automation opportunities using Power Platform tools Work with business users to scope and test new app or report features Contribute to the integration of data sources and systems within the Microsoft ecosystem Help train users on PowerApps and Power BI usage and functionality Assist with configuration, testing, and deployment of system changes or new features Participate in small-scale IT projects and system rollouts Collaborate with business units to identify process improvement opportunities Experience needed Experience supporting Dynamics 365 Business Central in a BAU setting Solid knowledge of Microsoft 365 tools (Teams, SharePoint, Outlook, OneDrive) Familiarity with PowerApps and Power BI Understanding of business processes in finance, operations, or supply chain Strong problem-solving ability and customer service mindset Clear and confident communication skills Desirable Skills Knowledge of Dynamics 365 Field Service or CE modules Experience with Power Automate Service Management or ITIL experience Basic SQL or data querying knowledge Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
May 19, 2026
Full time
Application Support Analyst Sheffield + Hybrid working (3 office, 2 home) Up to 45,000 Your new role The Applications Support Analyst will play a key role in supporting and enhancing business-critical systems across the group, including Microsoft Dynamics 365 Business Central, Microsoft 365, and Power Platform technologies. The role supports the effective operation of IT applications, ensures timely resolution of issues, and contributes to the continuous improvement of systems and processes. Responsibilities Deliver frontline support for Microsoft Dynamics 365 Business Central and Microsoft 365 tools (Teams, SharePoint, Outlook, OneDrive) Investigate, troubleshoot and resolve incidents and service requests in a timely and professional manner Escalate complex or unresolved issues to third-party vendors or senior IT colleagues Maintain and update support documentation and resolution logs Ensure business continuity through prompt issue management Provide user support across the organisation in line with SLAs Support the design and enhancement of PowerApps solutions to meet business needs Assist in maintaining and developing Power BI dashboards to provide actionable insights Collaborate with internal teams to identify automation opportunities using Power Platform tools Work with business users to scope and test new app or report features Contribute to the integration of data sources and systems within the Microsoft ecosystem Help train users on PowerApps and Power BI usage and functionality Assist with configuration, testing, and deployment of system changes or new features Participate in small-scale IT projects and system rollouts Collaborate with business units to identify process improvement opportunities Experience needed Experience supporting Dynamics 365 Business Central in a BAU setting Solid knowledge of Microsoft 365 tools (Teams, SharePoint, Outlook, OneDrive) Familiarity with PowerApps and Power BI Understanding of business processes in finance, operations, or supply chain Strong problem-solving ability and customer service mindset Clear and confident communication skills Desirable Skills Knowledge of Dynamics 365 Field Service or CE modules Experience with Power Automate Service Management or ITIL experience Basic SQL or data querying knowledge Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
D365 HR - Systems & Support Analyst Manchester / Hybrid - one day on site every 2 weeks 18 months+ A Dynamics 365 HCM/HR Systems & Support Analyst is required to support the implementation and ongoing management of our client's D365 HR platform. You'll act as the link between HR teams and the implementation partner during delivery, then become the internal owner of D365 HR post go-lives supporting users, maintaining data integrity and driving system improvements. Key responsibilities: Support Dynamics 365 HR implementation, configuration and testing Translate HR requirements into system configuration and documentation Support HR data migration and security role management Provide post go-live system support and continuous improvement Experience required: Experience implementing or supporting D365 F&O HR Documentation Skills: Proficiency in creating and maintaining configuration sheets, data mappings and requirement documentation. Testing Coordination: Demonstrated ability to author UAT scripts and lead business users through testing phases. Security Design: Experience defining and maintaining custom security roles and permissions within D365. Strong HR systems and data knowledge Confident working with stakeholders and external suppliers Desirable: Data Migration Expertise: Experience mapping and migrating complex data sets from legacy systems (ideally Unit4 Business World) using the DMF.
May 19, 2026
Full time
D365 HR - Systems & Support Analyst Manchester / Hybrid - one day on site every 2 weeks 18 months+ A Dynamics 365 HCM/HR Systems & Support Analyst is required to support the implementation and ongoing management of our client's D365 HR platform. You'll act as the link between HR teams and the implementation partner during delivery, then become the internal owner of D365 HR post go-lives supporting users, maintaining data integrity and driving system improvements. Key responsibilities: Support Dynamics 365 HR implementation, configuration and testing Translate HR requirements into system configuration and documentation Support HR data migration and security role management Provide post go-live system support and continuous improvement Experience required: Experience implementing or supporting D365 F&O HR Documentation Skills: Proficiency in creating and maintaining configuration sheets, data mappings and requirement documentation. Testing Coordination: Demonstrated ability to author UAT scripts and lead business users through testing phases. Security Design: Experience defining and maintaining custom security roles and permissions within D365. Strong HR systems and data knowledge Confident working with stakeholders and external suppliers Desirable: Data Migration Expertise: Experience mapping and migrating complex data sets from legacy systems (ideally Unit4 Business World) using the DMF.
Business Systems Functional Consultants (2 Roles - CRM & ERP) Full Time £59,015 - £68,850 (dependent on experience) OSHQ Southampton Hybrid Working Who we are We are Ordnance Survey, Great Britain's national mapping service and a pioneer in geospatial technology. With over 230 years of trusted data, we empower better decisions, deeper understanding, and meaningful connections to the places we live, move through, and care for. We are currently recruiting for two Functional Consultant roles within our Business Systems team, aligned to: Finance (ERP) Sales & Customer (CRM) These roles are critical to enabling secure, scalable and reliable technology services that underpin our day-to-day operations. Working collaboratively across the organisation, the Business Systems team provides technical leadership, engineering capability and modern platforms that support our strategic goals. Joining us, you will help define the standards, practices and governance that shape how Dynamics 365 is adopted, delivered and evolved across OS. The Opportunity We are looking for experienced and forward-thinking Functional Consultants to provide leadership and domain expertise across key business capabilities within Dynamics 365. Acting as a trusted advisor, you will shape how platforms are adopted, improved and governed across OS. Working closely with business stakeholders, delivery teams and technical specialists, you will ensure solutions deliver measurable value and align to wider organisational priorities. These roles sit within our Business Systems Centre of Excellence , influencing not just what we deliver, but how we deliver it - strengthening standards, governance and ways of working across the organisation. This is an opportunity to solve complex business challenges, improve processes end-to-end, and influence change through strong functional expertise. Specialisms Functional Consultant - Sales & Customer (CRM) You will provide domain expertise across customer engagement and CRM processes within Dynamics 365 Customer Engagement. You will focus on improving customer journeys, enhancing system adoption and ensuring customer-facing solutions align to user needs and business priorities. Functional Consultant - Finance (ERP) You will provide domain expertise across Finance processes within Dynamics 365 Finance & Operations (D365 F&O). You will focus on improving financial processes, strengthening governance, and ensuring systems are stable, scalable and aligned to organisational priorities. What you'll be responsible for Across both roles, you will: Provide functional leadership and act as a trusted advisor to business stakeholders Lead functional work packages from design through to business adoption Translate business needs into clear functional designs and solution options Take a holistic view across processes and domains to identify dependencies and improvements Support prioritisation and decision-making through commercial awareness Build strong relationships across service leads, delivery teams, users and partners Drive continuous improvement across processes and system usage Facilitate workshops and communicate effectively with a range of audiences Coach and mentor analysts and junior consultants to build team capability Role-specific expertise CRM - Essential Experience working with Customer Relationship Management / Customer Engagement platforms Strong understanding of customer-facing processes (e.g. sales lifecycle, customer service, case management, engagement journeys) Finance - Essential Strong understanding of core finance processes (e.g. general ledger, accounts payable/receivable, budgeting and financial reporting) Experience working with Dynamics 365 Finance & Operations (D365 F&O) modules How to apply Please submit a CV and covering letter , clearly stating which specialism you are applying for (Finance (ERP) or Sales & Customer (CRM . Applications will be assessed against the relevant role only. Closing date - Sunday 31 May 2026 at 23:59pm Inclusion at OS We are committed to building a diverse and inclusive workplace. If this role excites you but your experience does not match every requirement, we encourage you to apply. We are happy to consider reasonable adjustments throughout the recruitment process.
May 19, 2026
Full time
Business Systems Functional Consultants (2 Roles - CRM & ERP) Full Time £59,015 - £68,850 (dependent on experience) OSHQ Southampton Hybrid Working Who we are We are Ordnance Survey, Great Britain's national mapping service and a pioneer in geospatial technology. With over 230 years of trusted data, we empower better decisions, deeper understanding, and meaningful connections to the places we live, move through, and care for. We are currently recruiting for two Functional Consultant roles within our Business Systems team, aligned to: Finance (ERP) Sales & Customer (CRM) These roles are critical to enabling secure, scalable and reliable technology services that underpin our day-to-day operations. Working collaboratively across the organisation, the Business Systems team provides technical leadership, engineering capability and modern platforms that support our strategic goals. Joining us, you will help define the standards, practices and governance that shape how Dynamics 365 is adopted, delivered and evolved across OS. The Opportunity We are looking for experienced and forward-thinking Functional Consultants to provide leadership and domain expertise across key business capabilities within Dynamics 365. Acting as a trusted advisor, you will shape how platforms are adopted, improved and governed across OS. Working closely with business stakeholders, delivery teams and technical specialists, you will ensure solutions deliver measurable value and align to wider organisational priorities. These roles sit within our Business Systems Centre of Excellence , influencing not just what we deliver, but how we deliver it - strengthening standards, governance and ways of working across the organisation. This is an opportunity to solve complex business challenges, improve processes end-to-end, and influence change through strong functional expertise. Specialisms Functional Consultant - Sales & Customer (CRM) You will provide domain expertise across customer engagement and CRM processes within Dynamics 365 Customer Engagement. You will focus on improving customer journeys, enhancing system adoption and ensuring customer-facing solutions align to user needs and business priorities. Functional Consultant - Finance (ERP) You will provide domain expertise across Finance processes within Dynamics 365 Finance & Operations (D365 F&O). You will focus on improving financial processes, strengthening governance, and ensuring systems are stable, scalable and aligned to organisational priorities. What you'll be responsible for Across both roles, you will: Provide functional leadership and act as a trusted advisor to business stakeholders Lead functional work packages from design through to business adoption Translate business needs into clear functional designs and solution options Take a holistic view across processes and domains to identify dependencies and improvements Support prioritisation and decision-making through commercial awareness Build strong relationships across service leads, delivery teams, users and partners Drive continuous improvement across processes and system usage Facilitate workshops and communicate effectively with a range of audiences Coach and mentor analysts and junior consultants to build team capability Role-specific expertise CRM - Essential Experience working with Customer Relationship Management / Customer Engagement platforms Strong understanding of customer-facing processes (e.g. sales lifecycle, customer service, case management, engagement journeys) Finance - Essential Strong understanding of core finance processes (e.g. general ledger, accounts payable/receivable, budgeting and financial reporting) Experience working with Dynamics 365 Finance & Operations (D365 F&O) modules How to apply Please submit a CV and covering letter , clearly stating which specialism you are applying for (Finance (ERP) or Sales & Customer (CRM . Applications will be assessed against the relevant role only. Closing date - Sunday 31 May 2026 at 23:59pm Inclusion at OS We are committed to building a diverse and inclusive workplace. If this role excites you but your experience does not match every requirement, we encourage you to apply. We are happy to consider reasonable adjustments throughout the recruitment process.
D365 HR - Systems & Support Analyst Manchester / Hybrid - one day on site every 2 weeks 18 months+ A Dynamics 365 HCM/HR Systems & Support Analyst is required to support the implementation and ongoing management of our client's D365 HR platform. You'll act as the link between HR teams and the implementation partner during delivery, then become the internal owner of D365 HR post go-lives supporting users, maintaining data integrity and driving system improvements. Key responsibilities: Support Dynamics 365 HR implementation, configuration and testing Translate HR requirements into system configuration and documentation Support HR data migration and security role management Provide post go-live system support and continuous improvement Experience required: Experience implementing or supporting D365 F&O HR Documentation Skills: Proficiency in creating and maintaining configuration sheets, data mappings and requirement documentation. Testing Coordination: Demonstrated ability to author UAT scripts and lead business users through testing phases. Security Design: Experience defining and maintaining custom security roles and permissions within D365. Strong HR systems and data knowledge Confident working with stakeholders and external suppliers Desirable: Data Migration Expertise: Experience mapping and migrating complex data sets from legacy systems (ideally Unit4 Business World) using the DMF.
May 18, 2026
Full time
D365 HR - Systems & Support Analyst Manchester / Hybrid - one day on site every 2 weeks 18 months+ A Dynamics 365 HCM/HR Systems & Support Analyst is required to support the implementation and ongoing management of our client's D365 HR platform. You'll act as the link between HR teams and the implementation partner during delivery, then become the internal owner of D365 HR post go-lives supporting users, maintaining data integrity and driving system improvements. Key responsibilities: Support Dynamics 365 HR implementation, configuration and testing Translate HR requirements into system configuration and documentation Support HR data migration and security role management Provide post go-live system support and continuous improvement Experience required: Experience implementing or supporting D365 F&O HR Documentation Skills: Proficiency in creating and maintaining configuration sheets, data mappings and requirement documentation. Testing Coordination: Demonstrated ability to author UAT scripts and lead business users through testing phases. Security Design: Experience defining and maintaining custom security roles and permissions within D365. Strong HR systems and data knowledge Confident working with stakeholders and external suppliers Desirable: Data Migration Expertise: Experience mapping and migrating complex data sets from legacy systems (ideally Unit4 Business World) using the DMF.
Application Support Analyst - Microsoft Dynamics 365 - Eco Services Role Snapshot: Salary: to 45,000 per annum + Benefits + Employee Development Program Hybrid Model: 2 days remote / 3 days onsite - Travel: Occasional travel to other UK sites may be required Role Overview: The Applications Support Analyst plays a key role in the effective operation of core business systems. The position provides 1st and 2nd line application support, works closely with internal users and third-party suppliers, and contributes to the improvement, optimisation, and adoption of Microsoft business applications. Key Responsibilities: Provide 1st, 2nd & 3rd Line Applications Support across Microsoft Dynamics 365 Business Central and Microsoft 365. Support Power Platform solutions including Power Apps, Power BI, and related integrations. Investigate, troubleshoot, and resolve incidents and service requests in line with SLAs. Escalate complex issues to vendors or senior IT colleagues as required. Contribute to system configuration, enhancements, testing, and deployment, support user training, documentation, and adoption of best-practice system usage. Application Support Responsibilities: Deliver frontline support for Dynamics 365 Business Central and Microsoft 365 tools including Teams, SharePoint, Outlook, and OneDrive. Maintain support documentation, knowledge articles, and resolution logs. Ensure business continuity through timely and professional issue management. Provide user support across multiple business units and sites. Power Platform Support: Support and enhance Power Apps solutions to meet evolving business requirements. Assist with the maintenance and development of Power BI dashboards and reports. Identify opportunities for automation and process improvement using Power Platform technologies. Work with stakeholders to scope, test, and deliver new functionality. Application Improvement & Project Support: Assist with small-to-medium system improvements and IT projects. Support testing, deployment, and documentation of system changes. Collaborate with business teams to identify and implement process improvements. Liaise with third-party suppliers to support upgrades, fixes, and enhancements. User Engagement & Training: Deliver user training and ongoing system guidance. Create and maintain user-facing documentation and internal knowledge resources. Gather user feedback to support continuous improvement. Work closely with finance, operations, and wider business teams to ensure applications meet operational needs. Skills & Experience: Essential: Proven experience in an Application Support or Systems Support role. Hands-on experience supporting Dynamics 365 Business Central. Strong knowledge of Microsoft 365 (Teams, SharePoint, Outlook, OneDrive). Familiarity with Power Apps and Power BI, Strong problem-solving skills and customer-focused mindset. Excellent communication and stakeholder engagement skills. Desirable: Experience with Power Automate. Exposure to Dynamics 365 CE or Field Service modules. ITIL or service management experience, Basic SQL or data querying skills. Experience working in manufacturing, distribution, or professional services environments. Call Experis IT on (phone number removed) for more detail
May 17, 2026
Full time
Application Support Analyst - Microsoft Dynamics 365 - Eco Services Role Snapshot: Salary: to 45,000 per annum + Benefits + Employee Development Program Hybrid Model: 2 days remote / 3 days onsite - Travel: Occasional travel to other UK sites may be required Role Overview: The Applications Support Analyst plays a key role in the effective operation of core business systems. The position provides 1st and 2nd line application support, works closely with internal users and third-party suppliers, and contributes to the improvement, optimisation, and adoption of Microsoft business applications. Key Responsibilities: Provide 1st, 2nd & 3rd Line Applications Support across Microsoft Dynamics 365 Business Central and Microsoft 365. Support Power Platform solutions including Power Apps, Power BI, and related integrations. Investigate, troubleshoot, and resolve incidents and service requests in line with SLAs. Escalate complex issues to vendors or senior IT colleagues as required. Contribute to system configuration, enhancements, testing, and deployment, support user training, documentation, and adoption of best-practice system usage. Application Support Responsibilities: Deliver frontline support for Dynamics 365 Business Central and Microsoft 365 tools including Teams, SharePoint, Outlook, and OneDrive. Maintain support documentation, knowledge articles, and resolution logs. Ensure business continuity through timely and professional issue management. Provide user support across multiple business units and sites. Power Platform Support: Support and enhance Power Apps solutions to meet evolving business requirements. Assist with the maintenance and development of Power BI dashboards and reports. Identify opportunities for automation and process improvement using Power Platform technologies. Work with stakeholders to scope, test, and deliver new functionality. Application Improvement & Project Support: Assist with small-to-medium system improvements and IT projects. Support testing, deployment, and documentation of system changes. Collaborate with business teams to identify and implement process improvements. Liaise with third-party suppliers to support upgrades, fixes, and enhancements. User Engagement & Training: Deliver user training and ongoing system guidance. Create and maintain user-facing documentation and internal knowledge resources. Gather user feedback to support continuous improvement. Work closely with finance, operations, and wider business teams to ensure applications meet operational needs. Skills & Experience: Essential: Proven experience in an Application Support or Systems Support role. Hands-on experience supporting Dynamics 365 Business Central. Strong knowledge of Microsoft 365 (Teams, SharePoint, Outlook, OneDrive). Familiarity with Power Apps and Power BI, Strong problem-solving skills and customer-focused mindset. Excellent communication and stakeholder engagement skills. Desirable: Experience with Power Automate. Exposure to Dynamics 365 CE or Field Service modules. ITIL or service management experience, Basic SQL or data querying skills. Experience working in manufacturing, distribution, or professional services environments. Call Experis IT on (phone number removed) for more detail
HR Systems & Support Analyst - Dynamics 365 Manchester / Hybrid - one day on site every 2 weeks 18 months+ A Dynamics 365 HCM/HR Systems & Support Analyst is required to support the implementation and ongoing management of our client's D365 HR platform. You'll act as the link between HR teams and the implementation partner during delivery, then become the internal owner of D365 HR post go-lives supporting users, maintaining data integrity and driving system improvements. Key responsibilities: Support Dynamics 365 HR implementation, configuration and testing Translate HR requirements into system configuration and documentation Support HR data migration and security role management Provide post go-live system support and continuous improvement Experience required: Experience implementing or supporting D365 F&O HR Documentation Skills: Proficiency in creating and maintaining configuration sheets, data mappings and requirement documentation. Testing Coordination: Demonstrated ability to author UAT scripts and lead business users through testing phases. Security Design: Experience defining and maintaining custom security roles and permissions within D365. Strong HR systems and data knowledge Confident working with stakeholders and external suppliers Desirable: Data Migration Expertise: Experience mapping and migrating complex data sets from legacy systems (ideally Unit4 Business World) using the DMF.
May 17, 2026
Seasonal
HR Systems & Support Analyst - Dynamics 365 Manchester / Hybrid - one day on site every 2 weeks 18 months+ A Dynamics 365 HCM/HR Systems & Support Analyst is required to support the implementation and ongoing management of our client's D365 HR platform. You'll act as the link between HR teams and the implementation partner during delivery, then become the internal owner of D365 HR post go-lives supporting users, maintaining data integrity and driving system improvements. Key responsibilities: Support Dynamics 365 HR implementation, configuration and testing Translate HR requirements into system configuration and documentation Support HR data migration and security role management Provide post go-live system support and continuous improvement Experience required: Experience implementing or supporting D365 F&O HR Documentation Skills: Proficiency in creating and maintaining configuration sheets, data mappings and requirement documentation. Testing Coordination: Demonstrated ability to author UAT scripts and lead business users through testing phases. Security Design: Experience defining and maintaining custom security roles and permissions within D365. Strong HR systems and data knowledge Confident working with stakeholders and external suppliers Desirable: Data Migration Expertise: Experience mapping and migrating complex data sets from legacy systems (ideally Unit4 Business World) using the DMF.
Head of Business Applications - D365 CE Champion Wanted! Location: UK, remote Salary: Competitive + Bonus + Benefits Permanent | Full-Time Are you a strategic leader with deep expertise in Microsoft Dynamics 365 CE ? Do you thrive on driving digital transformation and leading high-performing teams? If so, we want to hear from you! Our client - a forward-thinking, enterprise-level organisation - is seeking a Head of Business Applications to lead the evolution of their business systems landscape, with a particular focus on D365 Customer Engagement . This is a pivotal role where you'll shape the future of customer experience, sales, and service platforms across the business. The Role: As Head of Business Applications, you will: Own the vision, strategy, and roadmap for all business applications, with a core focus on D365 CE . Lead a team of functional consultants, developers, and analysts to deliver scalable, user-centric solutions. Partner with senior stakeholders across Sales, Marketing, and Customer Service to align technology with business goals. Oversee system governance, change management, and continuous improvement initiatives. Drive innovation through integration, automation, and data-driven decision-making. What We're Looking For: Proven leadership in managing enterprise business applications, especially Microsoft Dynamics 365 CE (Sales, Customer Service, Marketing). Strong understanding of Power Platform, Azure integrations, and data architecture. Experience in leading cross-functional teams and managing third-party vendors. Strategic mindset with hands-on delivery capability. Excellent stakeholder engagement and communication skills. Why Apply? Join a business committed to digital excellence and customer-centric innovation. Influence at a senior level and shape the future of business systems. Work in a collaborative, agile environment with real investment in technology. Competitive package, flexible working, and career progression opportunities.
Oct 02, 2025
Full time
Head of Business Applications - D365 CE Champion Wanted! Location: UK, remote Salary: Competitive + Bonus + Benefits Permanent | Full-Time Are you a strategic leader with deep expertise in Microsoft Dynamics 365 CE ? Do you thrive on driving digital transformation and leading high-performing teams? If so, we want to hear from you! Our client - a forward-thinking, enterprise-level organisation - is seeking a Head of Business Applications to lead the evolution of their business systems landscape, with a particular focus on D365 Customer Engagement . This is a pivotal role where you'll shape the future of customer experience, sales, and service platforms across the business. The Role: As Head of Business Applications, you will: Own the vision, strategy, and roadmap for all business applications, with a core focus on D365 CE . Lead a team of functional consultants, developers, and analysts to deliver scalable, user-centric solutions. Partner with senior stakeholders across Sales, Marketing, and Customer Service to align technology with business goals. Oversee system governance, change management, and continuous improvement initiatives. Drive innovation through integration, automation, and data-driven decision-making. What We're Looking For: Proven leadership in managing enterprise business applications, especially Microsoft Dynamics 365 CE (Sales, Customer Service, Marketing). Strong understanding of Power Platform, Azure integrations, and data architecture. Experience in leading cross-functional teams and managing third-party vendors. Strategic mindset with hands-on delivery capability. Excellent stakeholder engagement and communication skills. Why Apply? Join a business committed to digital excellence and customer-centric innovation. Influence at a senior level and shape the future of business systems. Work in a collaborative, agile environment with real investment in technology. Competitive package, flexible working, and career progression opportunities.
A large, well-respected organisation are looking for a Lead Business Systems Analyst to support on one of their transformation programmes to upgrade its AX Dynamics ERP estate to a new landscape. You will directly be supporting the Head of Applications and be a vital part of the Business Applications team. This is a permanent role. Your New Role In this role, you will manage the Business Applications team as part of the Microsoft Dynamics AX upgrade. You will coordinate with the IT function to ensure service continuity for Business Systems. Experience across Microsoft Dynamics AX, implementation, troubleshooting and overall support experience. Responsibilities will include conducting root cause analysis, resolve issues, and implement preventive measures to address data, application code, and user-generated system issues. You will also obtain, understand, translate, and document solution requirements to achieve the desired outcomes. What you'll need to succeed Experience with supporting enterprise and desktop applications: Microsoft D365, AX 2012, Workday HR, Asset Management Software, Beacon CRM SharePoint and DocuSign configuration and administration, Security administration for Opas, D365 CRM, FirstClass, Opera, NG Working with and an understanding of 3rd Party Application Integrations / Interfaces and 3rd Party suppliers Proven significant experience with troubleshooting methodologies, and issue resolution techniques. Able to develop and interpret technical documentation. The ability to lead and develop a team of up to 10 technical specialists while working collaboratively with business and IT stakeholders. What you'll get in return Salary £60,000 Remote 26 days' annual leave plus Bank Holidays Outstanding pension scheme (contributions of up to 16% of basic salary) Life assurance Health and dental cashplan What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Sophia Redpath now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Sep 27, 2025
Full time
A large, well-respected organisation are looking for a Lead Business Systems Analyst to support on one of their transformation programmes to upgrade its AX Dynamics ERP estate to a new landscape. You will directly be supporting the Head of Applications and be a vital part of the Business Applications team. This is a permanent role. Your New Role In this role, you will manage the Business Applications team as part of the Microsoft Dynamics AX upgrade. You will coordinate with the IT function to ensure service continuity for Business Systems. Experience across Microsoft Dynamics AX, implementation, troubleshooting and overall support experience. Responsibilities will include conducting root cause analysis, resolve issues, and implement preventive measures to address data, application code, and user-generated system issues. You will also obtain, understand, translate, and document solution requirements to achieve the desired outcomes. What you'll need to succeed Experience with supporting enterprise and desktop applications: Microsoft D365, AX 2012, Workday HR, Asset Management Software, Beacon CRM SharePoint and DocuSign configuration and administration, Security administration for Opas, D365 CRM, FirstClass, Opera, NG Working with and an understanding of 3rd Party Application Integrations / Interfaces and 3rd Party suppliers Proven significant experience with troubleshooting methodologies, and issue resolution techniques. Able to develop and interpret technical documentation. The ability to lead and develop a team of up to 10 technical specialists while working collaboratively with business and IT stakeholders. What you'll get in return Salary £60,000 Remote 26 days' annual leave plus Bank Holidays Outstanding pension scheme (contributions of up to 16% of basic salary) Life assurance Health and dental cashplan What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Sophia Redpath now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
