12 jobs found

Job Title: H ousing Reviews & Appeals Officer Location: Havering Term: Temporary Rate: 22.55 PAYE hour Are you passionate about making a difference in the lives of individuals facing housing challenges? Do you thrive in a dynamic environment where your expertise can help shape meaningful outcomes? If so, we invite you to apply for the position of Housing Reviews & Appeals Officer with our client. What You'll Do: As a key member of the Neighbourhoods Directorate, you will play a crucial role in addressing homelessness and ensuring fair housing solutions. Your responsibilities will include: Conducting independent reviews of decisions related to homeless applications under the Homeless Reduction Act 2017. Assessing the suitability of accommodation provided to homeless households. Managing appeals against housing register decisions and council tenancies. Representing the council in court challenges related to review decisions. Providing expert advice to customers about their housing options and ensuring swift case progression. What We're Looking For: We seek a dedicated professional with: A thorough understanding of homelessness legislation and housing policies. Experience in complex casework, report writing, and legal challenges. Strong communication skills to engage effectively with clients from diverse backgrounds. A commitment to delivering excellent customer service and promoting equality. Why Join Us? Impactful Work: Help families and individuals navigate their housing challenges. Professional Development: Opportunities for training and growth within a supportive team. Dynamic Environment: Work collaboratively with various internal and external partners to create sustainable housing solutions. Ready to Make a Difference? If you are enthusiastic about tackling housing issues and are committed to helping those in need, we want to hear from you! Apply today and take the next step towards a fulfilling career that truly makes a difference in our community. Join us in our mission to provide safe and secure housing for all! Application Deadline: Insert Deadline Here The London Borough of Havering is an equal opportunity employer and welcomes applications from all qualified individuals. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

Location: Newham East London Salary: 20.50ph About the Role Bridge Recruitment is working with a leading housing provider to recruit a Neighbourhood Housing Officer on a temporary basis. You'll take ownership of a defined patch, acting as the main point of contact for residents and delivering a responsive, high-quality housing management service. This is a hands-on role where you'll build strong relationships, resolve issues, and act as an advocate for residents. Key Responsibilities Manage relationships with residents and act as their primary point of contact Deliver a customer-focused housing management service Handle issues including anti-social behaviour, tenancy breaches, and estate management Carry out tenancy audits, inspections, and estate visits Provide advice on tenancy and property matters Work with internal teams and external partners (e.g. councils, police) Respond to complaints, enquiries, and escalations Identify risks and support safeguarding of vulnerable residents About You Experience in housing management or similar Strong knowledge of tenancy management, ASB, and safeguarding Understanding of property/estate management and housing legislation Excellent communication and customer service skills Proactive, organised, and confident in problem-solving Experience working with tenants or leaseholders Desirable: Housing or IRPM qualification This is a temporary role and working Hybrid Apply If you're looking for a role where you can make a real difference to communities, apply today.

Neighbourhood Housing Officer (Temporary) Location: Tolvaddon (covering Plymouth, Cornwall & Exeter patch) Pay: £20.75 per hour Contract: 3 months (temporary) Hours: 37 per week, Monday to Friday About the Role We're looking for a proactive and customer-focused Neighbourhood Housing Officer to support communities across the Plymouth, Cornwall and Exeter areas on a temporary basis. In this role, you'll be the key point of contact for residents, delivering a high-quality housing management service. From tenancy support to community engagement, you'll play an important role in maintaining safe, well-managed neighbourhoods. What You'll Be Doing Acting as the main contact for residents, handling enquiries and tenancy matters Carrying out tenancy sign-ups and property viewings Managing tenancy breaches and supporting safeguarding responsibilities Monitoring estate standards and ensuring a high-quality living environment Supporting resident engagement and community initiatives Working with internal teams and external partners to deliver services effectively What We're Looking For Experience in social housing, including tenancy and estate management CIH Level 4 qualification (or willingness to work towards) Strong communication and interpersonal skills Ability to manage a varied workload in a fast-paced environment A customer-focused approach with a commitment to service improvement Full UK driving licence and access to a vehicle Basic DBS required For more information call Carol on or Send CV directly to

Neighbourhood Housing Officer (Temporary) Location: Plymouth Pay: £20.75 per hour Contract: 2 months (temporary) Hours: 37 per week, Monday to Friday About the Role We're looking for a proactive and customer-focused Neighbourhood Housing Officer to support communities across the Plymouth, Cornwall and Exeter areas on a temporary basis. In this role, you'll be the key point of contact for residents, delivering a high-quality housing management service. From tenancy support to community engagement, you'll play an important role in maintaining safe, well-managed neighbourhoods. What You'll Be Doing Acting as the main contact for residents, handling enquiries and tenancy matters Carrying out tenancy sign-ups and property viewings Managing tenancy breaches and supporting safeguarding responsibilities Monitoring estate standards and ensuring a high-quality living environment Supporting resident engagement and community initiatives Working with internal teams and external partners to deliver services effectively What We're Looking For Experience in social housing, including tenancy and estate management CIH Level 4 qualification (or willingness to work towards) Strong communication and interpersonal skills Ability to manage a varied workload in a fast-paced environment A customer-focused approach with a commitment to service improvement Full UK driving licence and access to a vehicle Basic DBS required For more information call Carol on or Send CV directly to

MMP Consultancy are currently recruiting for a Neighbourhood Officer to work for a Housing Provider on a temporary basis, in Kent. Responsibilities: Tenancy and Estate Management - of a given patch including supporting team and providing cover where there is a need. Visiting residents at home to discuss and progress tenancy related issues. Making necessary referrals for support or additional help. Identifying concerns for welfare and making necessary safeguarding referrals Taking necessary enforcement action where there is a tenancy breach and opportunities to resolve tenancy breach have not been taken. This includes preparing and serving NOSPS or NTQ Investigate concerns for property condition, damage to property, claims of succession, tenancy audits, managing starter tenancies and carrying out review visits, preparing reports for Tenancy panel and signing fixed term tenancies over to s over to fully assured tenancies . Estate and block inspections . Working with other departments to obtain access and enforce tenancy conditions where required. Working with partner agencies to achieve joined up solutions Investigate reports of of low level ASB in line with our community safety policy, . Updating our ICT systems with accurate notes of contact had and progression case management workflows Requirements: Required qualifications/skills (e.g. Power BI, CIPD, Youth Work) Experience of tenancy and estate management Experience of working with vulnerable residents with complex needs. Evidence of excellent customer service skills Team player Positive attitude and solution focused

Neighbourhood Housing Officer (Temporary) Location: Tolvaddon (covering Plymouth, Cornwall & Exeter patch) Pay: £20.75 per hour Contract: 3 months (temporary) Hours: 37 per week, Monday to Friday About the Role We're looking for a proactive and customer-focused Neighbourhood Housing Officer to support communities across the Plymouth, Cornwall and Exeter areas on a temporary basis. In this role, you'll be the key point of contact for residents, delivering a high-quality housing management service. From tenancy support to community engagement, you'll play an important role in maintaining safe, well-managed neighbourhoods. What You'll Be Doing Acting as the main contact for residents, handling enquiries and tenancy matters Carrying out tenancy sign-ups and property viewings Managing tenancy breaches and supporting safeguarding responsibilities Monitoring estate standards and ensuring a high-quality living environment Supporting resident engagement and community initiatives Working with internal teams and external partners to deliver services effectively What We're Looking For Experience in social housing, including tenancy and estate management CIH Level 4 qualification (or willingness to work towards) Strong communication and interpersonal skills Ability to manage a varied workload in a fast-paced environment A customer-focused approach with a commitment to service improvement Full UK driving licence and access to a vehicle Basic DBS required For more information call Carol on or Send CV directly to

Housing Officer A local authority is seeking a motivated and experienced Housing Officer to join a busy team delivering housing services across Bournemouth. You will manage your own neighbourhood patch and must be able to respond quickly to issues as they arise. Role Purpose Deliver a high-quality housing management service Support sustainable tenancies and resolve complex housing issues Key Responsibilities Manage a neighbourhood patch, including tenancy, estate and void management Respond to and resolve anti-social behaviour and safeguarding concerns Handle a complex caseload, including tenancy breaches and investigations Act as an escalation point for complex housing issues Work with residents, partners and agencies to resolve cases Serve legal notices, prepare cases and attend court where required Lead or support multi-agency responses to complex issues Provide advice, reports and contribute to service improvements Essential Requirements Experience working in housing management or as a Housing Officer Experience dealing with the public in challenging situations Knowledge of anti-social behaviour, safeguarding and tenancy management Strong communication and problem-solving skills Ability to manage a varied and complex workload Full UK driving licence and access to a vehicle Desirable Chartered Institute of Housing qualification (or similar) Additional Information Agile working available, with expectation to attend the patch as required Temporary contract until end of November with potential extension

An opportunity has arisen for an experienced Neighbourhood Officer to join the housing management team of a local authority on a temporary basis. This is a primarily field-based, customer-facing role, supporting multiple housing patches across an area in Birmingham. You will play a key role in helping to reduce pressure on permanent team members by taking on a range of day-to-day housing management responsibilities. Most of your time will be spent out in the community conducting visits, inspections and resident appointments, with the flexibility to complete administration from home using provided equipment. The organisation operates from local base locations, with mileage paid from the nearest base. Key Responsibilities of a Neighbourhood Officer: Provide practical, day-to-day support to an established team of Housing Officers Carry out estate and patch visits, resident appointments, and community-based housing management work Manage casework and maintain accurate records using housing management systems and CRM tools Complete administrative tasks efficiently between appointments, including home-based working where appropriate Travel across a desigated patch within the Solihull/ Birmingham area and attend local base locations when required Ideal Candidate: An experienced Housing Officer with strong knowledge of frontline housing management Able to hit the ground running and support an existing team with minimal supervision Comfortable working primarily in the community and engaging with residents face-to-face Experience using housing management systems or CRMs (experience with Orchard or Microsoft Dynamics is beneficial but transferable systems experience is welcomed) Well-organised, with the ability to balance resident visits, casework, and administrative tasks Full driving licence and willingness to do patch visits Pay & Benefits for this Neighborhood Officer role: 26 - 28 per hour Mileage reimbursement at 0.45p per mile Hybrid working - 3 days WFH Home-working equipment provided Flexible working structure, allowing administration to be scheduled around community visits and appointments If this Neighbourhood Officer role is of interest please apply or contact (url removed)

Eden Brown are seeking a temporary ASB Officer working a contract in Lancashire Purpose: To provide a consistent approach to community safety, blending prevention, diversion and enforcement in order to help communities deal with potential and actual anti-social behaviour Provide an effective contact for customers reporting ASB so as to create a culture of confidence in our services, investigating and responding to all ASB complaints. Work collaboratively with colleagues in neighbourhood teams to update them on cases and issues within communities. Manage a safer neighbourhoods caseload, including initial assessment of seriousness and priority, investigation and legal recourse. Develop effective partnerships across neighbourhoods to address complex cases and issues identified in neighbourhood plans. - Undertake research and investigate opportunities for action and best practice, and to identify funding sources, prepare bids, and to seek to maximize effective use of resources for safer neighbourhoods work. Make best use of legal resources, conducting court advocacy, making maximum use of in house resource and liaising with legal services providers where necessary. Criteria: Knowledge and awareness of related housing regulations/ law Experience of delivering face to face customer service Experience of developing partnership working with support agencies, local authorities and community groups Good understanding of the social, economic and political context in the neighbourhoods in which we operate Apply now to be considered Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy.

Housing Officer - Full Time Temporary Contract in West London Are you an experienced Housing Officer looking to make a real impact within a leading London-based Housing Association? We are currently recruiting a dedicated Housing Officer to join their team on a 3-month temporary basis, covering the Notting Hill/Harlesden area. This is an excellent opportunity for a proactive professional passionate about delivering high-quality tenancy and neighbourhood management services. About the Role - Housing Officer As a Housing Officer, you will be responsible for providing a visible, proactive housing management service across your designated patch. Your role will involve supporting tenants, maintaining high standards in properties and neighborhoods, and working collaboratively with community partners to create safe, vibrant communities. Your expertise in tenancy management combined with your community engagement skills will be vital to your success in this role. Candidate Responsibilities - Housing Officer Deliver face-to-face tenancy management services, including new tenancy visits, property inspections, and tenancy audits. Manage tenancy issues such as assignments, succession planning, and breaches, adhering to legislation and policies. Conduct regular estate inspections to ensure neighborhoods are safe, clean, and well-maintained. Identify vulnerable tenants and liaise with external agencies for support. Take appropriate enforcement action, including legal proceedings when necessary. Collaborate with internal teams and external partners to deliver excellent customer service. Represent the Housing Association at community and multi-agency meetings to promote tenancy sustainment and engagement. Essential Skills & Requirements - Housing Officer Previous experience as a Housing Officer or in tenancy management roles. Strong knowledge of tenancy law, housing policies, and enforcement procedures. Excellent communication, organizational, and case management skills. Ability to handle challenging customer situations with professionalism and empathy. Full UK driving license with access to a vehicle insured for business use. Experience managing diverse and vulnerable tenants. Benefits of Working with Us Competitive pay rate: £24.65 per hour LTD / £21.15 per hour PAYE (including holiday pay). £250 Training Allowance to support your ongoing development. Access to dedicated specialist consultants for support throughout your placement. Daily payroll runs ensuring smooth payment processes. Free candidate registration and compliance checks. Referral and loyalty bonus schemes, including a sign-up bonus for successful referrals. How to Apply If you meet the requirements and are ready to step into this rewarding role as a Housing Officer, please apply today! You can send your CV to .uk or call and ask for Beth for further information.Join us and help create thriving, safe communities as a Housing Officer!

Eden Brown are seeking a highly experienced Housing Officer on a 12 week temporary contract situated in Manchester The role as Housing Officer will involve hybrid work 2-3 days at home/and or in the office As a Housing Officer your role will involve: - Providing a frontline service to a portfolio of tenants across Manchester - Dealing with low level ASB issues - Sign Ups - Environmental issues Due to the nature of this role interested candidates must have extensive Housing Management experience You must have access to a car Only apply if you match the above criteria Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy.

Join Our Team : Neighbourhood Caretaker Position: Neighbourhood Caretaker Location: Tyseley, Birmingham Salary: 12.60 - 14.32 per hour Apply Now! Why Choose Job&Talent: Career growth opportunities Comprehensive benefits Professional stability Benefits: 28 Holidays rising to 38 days, Weekly Pay, Pension Scheme, Mortgage References Requirements: A full driving licence is an essential requirement with the ability to drive a tipper vehicle Cleaning experience is essential with COSHE knowledge. Requirement to form part of a flexible team to work between the hours of 7.00am and 7.00pm depending on local service needs and priorities Where necessary, be required to undertake enhanced driver training to drive large vehicles (e.g. Tippers) Attendance at meetings outside normal working hours, as necessary Excellent inter-personal and communication skills in both verbal and written form Ability to work as part of a team and on own initiative Excellent customer care skills Commitment to equal opportunities in all aspects of service delivery Responsibilities: As an Neighbourhood Caretaker, you will: Responsible for the inspection, maintenance and cleansing of estates/communal housing land/sites within the quadrant boundary. You will be required to supervise estate caretakers. You will be expected to assist the public in a polite and helpful manner in accordance with the Employer's Customer Care Policy. To complete regular health and safety, cleaning, maintenance and inspections as appropriate with the emphasis on maintaining quiet, clean, green and safe communal areas/neighbourhoods and helping to deter Anti-Social Behaviour. You will have responsibility for neighbourhood caretaking schemes and associated communal areas and for communal housing land and sites in the wider quadrant. Your activity in the wider neighbourhood will depend on service needs. Your key role is to improve/maintain the 'kerb appeal' of communal housing land/sites and neighbourhoods. This may include sheltered housing schemes. Activity in tenants homes/gardens may on occasions be required for emergencies. Any activity other than emergency work should be agreed with/directed by your housing officer/street scene co-coordinator/housing manager/supervising officer. To act as first point of contact for the residents in respect of estate service and maintenance issues, responding to queries in a positive and helpful manner. To ensure a full and effective cleaning and maintenance service is delivered to communal areas within multi storey and low-rise blocks of flats and external areas, other sites as necessary. Your activity will not be restricted to any one neighbourhood caretaking scheme and you will be required to undertake work in the wider housing neighbourhood. E.G. garage sites, access ways, drying areas. This will depend on service needs and be determined in liaison with your housing officer, street scene coordinator/housing manager. To work with other estate based staff, colleagues, contractors and both internal and external partners. E.G. Fleet and Waste Management, Parks, Repairs Service and contractors. To forge relationships with residents and the local community, including RSLs and other landlords that promote service improvements, increased resident's responsibility for their surroundings and resident satisfaction. You will be required to help identify your training needs and those of staff you manage/supervise, in partnership with your supervisor/manager, develop strategies to enable you to meet those needs, in line with the objectives of the organisation. Carry out day-to-day supervision of estate caretakers (at other locations where required), including work allocation and monitoring employment related issues. This will include: Performance Management, Setting targets/priorities, Giving instructions, Identification of training needs through 1 to 1's and My Appraisal's, Provide training as necessary Sickness monitoring in accordance with the City's Managing Attendance Procedure, Return to Work interviews and undertake Risk Assessments and issue safe working guidance. About Us: Job&Talent is recruiting for Neighbourhood Caretaker to join a leading company in Tyseley, Birmingham. How to Apply: Click "Apply Now," and our team will contact you shortly. An excellent opportunity for Neighborhood Caretaker roles in Tyseley, Birmingham. Join Job&Talent for a journey of growth and success! If you are looking to contact our onsite team, please visit the site locator on our website. Job&Talent do NOT charge any fees for our services. Job&Talent acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.