Infrastructure Engineer (Azure) A well-established organisation is seeking an experienced Infrastructure Engineer to join its technology team, supporting and developing a modern Microsoft cloud and hybrid environment. The IT function delivers secure, resilient and high-performing services that underpin core operational and user-facing systems. This is a hands-on technical role with a strong focus on Azure, Microsoft 365 and identity platforms. Your New Role In this role, you will be responsible for the design, implementation and ongoing support of Microsoft Azure infrastructure and related cloud services. You will contribute to the development of cloud and hybrid architecture, ensuring systems remain secure, available and scalable. Day-to-day responsibilities will include administration and optimisation of Microsoft 365 services such as Exchange Online, SharePoint, Teams and Entra ID, alongside ownership of modern endpoint management through Microsoft Intune, including Autopilot, compliance policies and device configuration. You will support hybrid identity across Active Directory and Entra ID, applying Conditional Access and Zero Trust principles, and play an active role in cloud migration and service modernisation initiatives. Security will be a core focus of the role, including patching, vulnerability remediation, Microsoft Defender tooling and the investigation and resolution of cloud and identity related security incidents. You will also contribute to back up, disaster recovery and business continuity planning, monitor platform performance and resilience, manage certificates and domains, and work closely with third party suppliers where required. The role includes producing clear technical documentation, contributing to infrastructure standards and policies, and providing senior level support for complex infrastructure issues. What You'll Need to Succeed To be successful, you will have strong hands-on experience designing and supporting Microsoft Azure infrastructure, including IaaS, networking, security and monitoring. You will have excellent knowledge of identity and access management using Active Directory and Entra ID, with experience administering Microsoft 365 and managing modern endpoints through Intune. A solid understanding of security best practice is essential, particularly around Conditional Access, Zero Trust and Microsoft Defender. You will have experience operating in hybrid environments and a good working knowledge of backup, recovery and disaster recovery processes, alongside core networking concepts such as DNS, DHCP, firewalls and secure connectivity. PowerShell or automation skills will be advantageous, as will experience supporting high availability and performance optimisation in cloud platforms. Strong communication skills and experience operating at second or third line support level within an enterprise environment are also important. Microsoft certifications such as AZ 104 or AZ 500 would be beneficial, as would exposure to cloud migration programmes, infrastructure modernisation and working with security or compliance frameworks such as Cyber Essentials. What You'll Get in Return Starting salary of 50,000 (possibly some flexibility in salary for the right candidate), annual leave starting at 28 days holiday, plus bank holidays (including 3 days to be taken over the Christmas period). 11% employer contribution to your pension (with 4.9% employee contribution), Employee Assistance Programme, enhanced Maternity / Paternity scheme, a cycle to work scheme, subsidised lunches, free or heavily discounted access to the organisations sports and leisure facilities and discounts at local retailers and businesses. This role offers the opportunity to work in a collaborative environment with a strong focus on modern technology, security and continuous improvement, providing genuine scope to develop your cloud and infrastructure expertise. What You Need to Do NowIf you're interested in this role, click apply now to forward an up-to-date copy of your CV, or contact us for a confidential discussion about the position. If this job isn't quite right for you, but you are looking for a new infrastructure or cloud role, please get in touch to discuss other opportunities. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
May 16, 2026
Full time
Infrastructure Engineer (Azure) A well-established organisation is seeking an experienced Infrastructure Engineer to join its technology team, supporting and developing a modern Microsoft cloud and hybrid environment. The IT function delivers secure, resilient and high-performing services that underpin core operational and user-facing systems. This is a hands-on technical role with a strong focus on Azure, Microsoft 365 and identity platforms. Your New Role In this role, you will be responsible for the design, implementation and ongoing support of Microsoft Azure infrastructure and related cloud services. You will contribute to the development of cloud and hybrid architecture, ensuring systems remain secure, available and scalable. Day-to-day responsibilities will include administration and optimisation of Microsoft 365 services such as Exchange Online, SharePoint, Teams and Entra ID, alongside ownership of modern endpoint management through Microsoft Intune, including Autopilot, compliance policies and device configuration. You will support hybrid identity across Active Directory and Entra ID, applying Conditional Access and Zero Trust principles, and play an active role in cloud migration and service modernisation initiatives. Security will be a core focus of the role, including patching, vulnerability remediation, Microsoft Defender tooling and the investigation and resolution of cloud and identity related security incidents. You will also contribute to back up, disaster recovery and business continuity planning, monitor platform performance and resilience, manage certificates and domains, and work closely with third party suppliers where required. The role includes producing clear technical documentation, contributing to infrastructure standards and policies, and providing senior level support for complex infrastructure issues. What You'll Need to Succeed To be successful, you will have strong hands-on experience designing and supporting Microsoft Azure infrastructure, including IaaS, networking, security and monitoring. You will have excellent knowledge of identity and access management using Active Directory and Entra ID, with experience administering Microsoft 365 and managing modern endpoints through Intune. A solid understanding of security best practice is essential, particularly around Conditional Access, Zero Trust and Microsoft Defender. You will have experience operating in hybrid environments and a good working knowledge of backup, recovery and disaster recovery processes, alongside core networking concepts such as DNS, DHCP, firewalls and secure connectivity. PowerShell or automation skills will be advantageous, as will experience supporting high availability and performance optimisation in cloud platforms. Strong communication skills and experience operating at second or third line support level within an enterprise environment are also important. Microsoft certifications such as AZ 104 or AZ 500 would be beneficial, as would exposure to cloud migration programmes, infrastructure modernisation and working with security or compliance frameworks such as Cyber Essentials. What You'll Get in Return Starting salary of 50,000 (possibly some flexibility in salary for the right candidate), annual leave starting at 28 days holiday, plus bank holidays (including 3 days to be taken over the Christmas period). 11% employer contribution to your pension (with 4.9% employee contribution), Employee Assistance Programme, enhanced Maternity / Paternity scheme, a cycle to work scheme, subsidised lunches, free or heavily discounted access to the organisations sports and leisure facilities and discounts at local retailers and businesses. This role offers the opportunity to work in a collaborative environment with a strong focus on modern technology, security and continuous improvement, providing genuine scope to develop your cloud and infrastructure expertise. What You Need to Do NowIf you're interested in this role, click apply now to forward an up-to-date copy of your CV, or contact us for a confidential discussion about the position. If this job isn't quite right for you, but you are looking for a new infrastructure or cloud role, please get in touch to discuss other opportunities. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
We re seeking a UK-based PHP Full Stack Software Engineer to support the continued growth of our sustainability and digital learning platforms. You ll be a hands-on developer who enjoys building modern, responsive user experiences, writing clean, scalable code, and collaborating closely with designers and cross-functional teams. This is an opportunity to contribute to platforms that deliver meaningful impact at scale, improving the learning experience for thousands of users. The Role at a Glance: PHP Full Stack Software Engineer Old Street, London / Hybrid Working / 1 day a week in the office £70,000 - £80,000 Plus fantastic benefits: 8% employer pension contribution, mental health support, fitness allowance, enhanced maternity/paternity pay, volunteer days, and more Permanent - Full Time Product / Service: Sustainability Consultancy; Training & Events Culture: Close knit, small and agile company, flat hierarchy, direct communication with director and hiring managers alike Heads-Up We really value a short intro covering note :-) Closing Date: 22nd May Who we are: Action Sustainability is a leading consultancy with the aim of inspiring sustainable business. Our team comprises 60+ full and part-time employees and associates. Many of our clients are sector leaders on sustainability and supply chain issues, and we are proud of our reputation for leading the thinking in this area. Action Sustainability drives lasting change through innovative technology, expert advisory, and award-winning learning solutions. We partner with leading organisations, including the NHS and Houses of Parliament, to create measurable impact across industries. An accredited Living Wage employer, we ve been recognised by Best Companies with a 'One to Watch' status for our commitment to an outstanding workplace. We prioritise wellbeing, offer clear development pathways, and create an environment where people can grow both personally and professionally. About the Role: This is a hands-on development role focused on delivering high-quality front-end experiences alongside robust PHP-based functionality. You ll work closely with designers and stakeholders to bring user experiences to life, while contributing to the ongoing development and optimisation of our Moodle-based platforms. We make extensive use of AI-assisted development tools and are continuing to expand this across the team, so you ll play a part in shaping how these are used effectively. Key Responsibilities: You will collaborate with designers to translate detailed front-end specifications into high-quality web pages, building modern, responsive interfaces that enhance user experience. You will write clean, reusable code across both front-end and PHP components, while contributing to code reviews and supporting other developers where needed. You will take ownership of software quality, ensuring best practices are followed across development, testing, and performance optimisation, including writing and maintaining unit and Behat tests. System Management & Support: You will troubleshoot issues and optimise applications to ensure performance, scalability, and reliability across platforms. You will ensure systems meet accessibility standards, GDPR requirements, and data protection best practices, while supporting QA processes and maintaining data integrity. Collaboration & Stakeholder Management: You will work as part of a cross-functional team alongside engineers, product designers, and product managers, contributing to all stages of the agile development lifecycle. You will engage with wider stakeholders including Learning Technologists, Sustainability Consultants, and Designers, providing technical guidance and translating requirements into effective solutions. Continuous Improvement: You will stay up to date with modern front-end technologies, particularly HTML, CSS, and JavaScript, and proactively suggest improvements to user experience and development practices. You will contribute to the evolution of AI-assisted development within the team, helping to identify opportunities for efficiency and quality improvements. Essential Requirements: You must have UK work authorisation and strong English communication skills, alongside 3 5 years of commercial front-end development experience. You ll bring strong technical capability across HTML, CSS3, and JavaScript, with experience working with relational databases such as MySQL or PostgreSQL, and confidence using Git for version control. Experience with Bootstrap, Ajax, and jQuery is important, alongside a solid understanding of writing optimised, maintainable code. Professional Skills: You are a strong problem-solver who can optimise code and troubleshoot effectively. You communicate clearly, work well with others, and are comfortable managing multiple priorities in a collaborative environment. Desirable Skills: Experience with Moodle would be highly beneficial, along with familiarity with Docker, cloud platforms, CI/CD pipelines, and Linux environments. Knowledge of authentication protocols, WordPress, or additional programming languages would be advantageous, as would any exposure to AI-assisted coding tools or project management practices. What s on Offer: • A competitive salary of £70,000 - £80,000 • 25 days + 8 statutory holidays, plus an extra day for your birthday • Hybrid working • 8% employer pension contribution • Profit share scheme and discretionary bonus • Fitness allowance • Enhanced maternity/paternity pay and childcare schemes • Volunteer days • Access to our vibrant Old Street office with lounge, café bar, gym, and rooftop terrace • Ongoing professional development tailored to your career goals Apply today and be part of a team using technology to drive real-world sustainability impact. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
May 16, 2026
Full time
We re seeking a UK-based PHP Full Stack Software Engineer to support the continued growth of our sustainability and digital learning platforms. You ll be a hands-on developer who enjoys building modern, responsive user experiences, writing clean, scalable code, and collaborating closely with designers and cross-functional teams. This is an opportunity to contribute to platforms that deliver meaningful impact at scale, improving the learning experience for thousands of users. The Role at a Glance: PHP Full Stack Software Engineer Old Street, London / Hybrid Working / 1 day a week in the office £70,000 - £80,000 Plus fantastic benefits: 8% employer pension contribution, mental health support, fitness allowance, enhanced maternity/paternity pay, volunteer days, and more Permanent - Full Time Product / Service: Sustainability Consultancy; Training & Events Culture: Close knit, small and agile company, flat hierarchy, direct communication with director and hiring managers alike Heads-Up We really value a short intro covering note :-) Closing Date: 22nd May Who we are: Action Sustainability is a leading consultancy with the aim of inspiring sustainable business. Our team comprises 60+ full and part-time employees and associates. Many of our clients are sector leaders on sustainability and supply chain issues, and we are proud of our reputation for leading the thinking in this area. Action Sustainability drives lasting change through innovative technology, expert advisory, and award-winning learning solutions. We partner with leading organisations, including the NHS and Houses of Parliament, to create measurable impact across industries. An accredited Living Wage employer, we ve been recognised by Best Companies with a 'One to Watch' status for our commitment to an outstanding workplace. We prioritise wellbeing, offer clear development pathways, and create an environment where people can grow both personally and professionally. About the Role: This is a hands-on development role focused on delivering high-quality front-end experiences alongside robust PHP-based functionality. You ll work closely with designers and stakeholders to bring user experiences to life, while contributing to the ongoing development and optimisation of our Moodle-based platforms. We make extensive use of AI-assisted development tools and are continuing to expand this across the team, so you ll play a part in shaping how these are used effectively. Key Responsibilities: You will collaborate with designers to translate detailed front-end specifications into high-quality web pages, building modern, responsive interfaces that enhance user experience. You will write clean, reusable code across both front-end and PHP components, while contributing to code reviews and supporting other developers where needed. You will take ownership of software quality, ensuring best practices are followed across development, testing, and performance optimisation, including writing and maintaining unit and Behat tests. System Management & Support: You will troubleshoot issues and optimise applications to ensure performance, scalability, and reliability across platforms. You will ensure systems meet accessibility standards, GDPR requirements, and data protection best practices, while supporting QA processes and maintaining data integrity. Collaboration & Stakeholder Management: You will work as part of a cross-functional team alongside engineers, product designers, and product managers, contributing to all stages of the agile development lifecycle. You will engage with wider stakeholders including Learning Technologists, Sustainability Consultants, and Designers, providing technical guidance and translating requirements into effective solutions. Continuous Improvement: You will stay up to date with modern front-end technologies, particularly HTML, CSS, and JavaScript, and proactively suggest improvements to user experience and development practices. You will contribute to the evolution of AI-assisted development within the team, helping to identify opportunities for efficiency and quality improvements. Essential Requirements: You must have UK work authorisation and strong English communication skills, alongside 3 5 years of commercial front-end development experience. You ll bring strong technical capability across HTML, CSS3, and JavaScript, with experience working with relational databases such as MySQL or PostgreSQL, and confidence using Git for version control. Experience with Bootstrap, Ajax, and jQuery is important, alongside a solid understanding of writing optimised, maintainable code. Professional Skills: You are a strong problem-solver who can optimise code and troubleshoot effectively. You communicate clearly, work well with others, and are comfortable managing multiple priorities in a collaborative environment. Desirable Skills: Experience with Moodle would be highly beneficial, along with familiarity with Docker, cloud platforms, CI/CD pipelines, and Linux environments. Knowledge of authentication protocols, WordPress, or additional programming languages would be advantageous, as would any exposure to AI-assisted coding tools or project management practices. What s on Offer: • A competitive salary of £70,000 - £80,000 • 25 days + 8 statutory holidays, plus an extra day for your birthday • Hybrid working • 8% employer pension contribution • Profit share scheme and discretionary bonus • Fitness allowance • Enhanced maternity/paternity pay and childcare schemes • Volunteer days • Access to our vibrant Old Street office with lounge, café bar, gym, and rooftop terrace • Ongoing professional development tailored to your career goals Apply today and be part of a team using technology to drive real-world sustainability impact. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
2nd Line Support Engineer Poole £31,000 DOE As a 2nd Line Support Engineer within this forward-thinking business, you ll play a key role providing hands-on support and troubleshooting for a variety of technical issues. This role requires both independent work and collaboration with a growing team on diverse technical disciplines. As a 2nd Line Support Engineer, you ll benefit from: Holiday Allowance: 25 days' holiday plus bank holidays, with additional holiday for long service. Company bonus scheme Pension Scheme: Established company pension scheme. Health & Wellness Program: Access to health & wellness and employee rewards platforms. Personal Development: Develop a personal development plan with your line manager, including time for learning, budget for exams, and mentorship for industry-recognised certifications. As a 2nd Line Support Engineer, your responsibilities will include: Troubleshoot and Resolve: Handle Helpdesk incidents and provide hands-on support for Microsoft 365, servers, and networks. Configure and Upgrade: Upgrade and configure hardware, software, and related services. Document and Maintain: Contribute to infrastructure documentation and create knowledge base articles. Escalate and Assist: Act as an escalation point for Line 1 engineers and escalate tickets as needed. Client Interaction and Site Visits: Manage client calls and conduct site visits when required. As a 2nd Line Support Engineer, your skills and experience will include: Helpdesk Experience: At least 2 years' experience on an IT Helpdesk, utilising a PSA/ITSM/CRM support tool like Autotask. Microsoft 365: Proficiency in OneDrive, SharePoint Online, Exchange Online, Teams, Intune, Entra ID, Entra Connect, Defender for Office 365, and Defender for Endpoint. Server Roles: Experience with Active Directory, Group Policy, DNS, and DHCP. Networking: Knowledge of LAN-based networking, cloud-managed switches like Unifi or Meraki, wireless, VPNs, and routing. Certifications: Completed or working towards Microsoft 365 accreditation. Interested? If you re ready to take the next step in your career as a 2nd Line Support Engineer , this role offers the chance to deepen your technical expertise and build long-term progression. Apply today with an up-to-date CV or call Josh at Rubicon for more information.
May 16, 2026
Full time
2nd Line Support Engineer Poole £31,000 DOE As a 2nd Line Support Engineer within this forward-thinking business, you ll play a key role providing hands-on support and troubleshooting for a variety of technical issues. This role requires both independent work and collaboration with a growing team on diverse technical disciplines. As a 2nd Line Support Engineer, you ll benefit from: Holiday Allowance: 25 days' holiday plus bank holidays, with additional holiday for long service. Company bonus scheme Pension Scheme: Established company pension scheme. Health & Wellness Program: Access to health & wellness and employee rewards platforms. Personal Development: Develop a personal development plan with your line manager, including time for learning, budget for exams, and mentorship for industry-recognised certifications. As a 2nd Line Support Engineer, your responsibilities will include: Troubleshoot and Resolve: Handle Helpdesk incidents and provide hands-on support for Microsoft 365, servers, and networks. Configure and Upgrade: Upgrade and configure hardware, software, and related services. Document and Maintain: Contribute to infrastructure documentation and create knowledge base articles. Escalate and Assist: Act as an escalation point for Line 1 engineers and escalate tickets as needed. Client Interaction and Site Visits: Manage client calls and conduct site visits when required. As a 2nd Line Support Engineer, your skills and experience will include: Helpdesk Experience: At least 2 years' experience on an IT Helpdesk, utilising a PSA/ITSM/CRM support tool like Autotask. Microsoft 365: Proficiency in OneDrive, SharePoint Online, Exchange Online, Teams, Intune, Entra ID, Entra Connect, Defender for Office 365, and Defender for Endpoint. Server Roles: Experience with Active Directory, Group Policy, DNS, and DHCP. Networking: Knowledge of LAN-based networking, cloud-managed switches like Unifi or Meraki, wireless, VPNs, and routing. Certifications: Completed or working towards Microsoft 365 accreditation. Interested? If you re ready to take the next step in your career as a 2nd Line Support Engineer , this role offers the chance to deepen your technical expertise and build long-term progression. Apply today with an up-to-date CV or call Josh at Rubicon for more information.
2nd Line Support Engineer (Infrastructure) Location: Hybrid / UK-based Contract Length: 6 months IR35 Status: Outside IR35 Overview We are seeking a proactive and detail-oriented 2nd Line Support Engineer to support and maintain server infrastructure across both on-premise and cloud environments. This is a hands-on role suited to someone with solid foundational experience who is looking to deepen their skills across infrastructure, backend systems, and some frontend/server-facing technologies. You will work closely with senior engineers to support, monitor, and maintain systems, assist with upgrades, and ensure platform stability within a highly regulated environment. Key Responsibilities Provide 2nd line support for physical and virtual server environments Monitor system performance, investigate issues, and carry out troubleshooting across backend infrastructure Support and maintain Windows Server platforms (basic Linux exposure beneficial) Assist with server upgrades, patching, and migration activities (Windows & SQL Server) Support core services including Active Directory, DNS, DHCP, and Group Policy Work with monitoring tools to ensure system availability and performance Assist in maintaining security standards and compliance requirements Collaborate with senior engineers and other teams on infrastructure improvements Contribute to documentation, runbooks, and standard operating procedures Key Skills & Experience Experience in a 2nd Line Support or similar infrastructure support role Working knowledge of Windows Server environments Basic understanding of Active Directory, DNS, DHCP, and Group Policy Experience troubleshooting server, application, or infrastructure issues Awareness of backend systems and how they interact with frontend services Exposure to SQL Server (support, basic queries, or maintenance tasks) Familiarity with monitoring tools and alerting systems Understanding of security and compliance in regulated environments (desirable) Exposure to cloud platforms such as Azure or AWS (beneficial but not essential) Basic scripting knowledge (PowerShell or similar) is a plus Apply now to speak with VIQU IT in confidence. Or reach out to Phoebe Thompson via the VIQU IT website. Do you know someone great? We ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment.
May 16, 2026
Contractor
2nd Line Support Engineer (Infrastructure) Location: Hybrid / UK-based Contract Length: 6 months IR35 Status: Outside IR35 Overview We are seeking a proactive and detail-oriented 2nd Line Support Engineer to support and maintain server infrastructure across both on-premise and cloud environments. This is a hands-on role suited to someone with solid foundational experience who is looking to deepen their skills across infrastructure, backend systems, and some frontend/server-facing technologies. You will work closely with senior engineers to support, monitor, and maintain systems, assist with upgrades, and ensure platform stability within a highly regulated environment. Key Responsibilities Provide 2nd line support for physical and virtual server environments Monitor system performance, investigate issues, and carry out troubleshooting across backend infrastructure Support and maintain Windows Server platforms (basic Linux exposure beneficial) Assist with server upgrades, patching, and migration activities (Windows & SQL Server) Support core services including Active Directory, DNS, DHCP, and Group Policy Work with monitoring tools to ensure system availability and performance Assist in maintaining security standards and compliance requirements Collaborate with senior engineers and other teams on infrastructure improvements Contribute to documentation, runbooks, and standard operating procedures Key Skills & Experience Experience in a 2nd Line Support or similar infrastructure support role Working knowledge of Windows Server environments Basic understanding of Active Directory, DNS, DHCP, and Group Policy Experience troubleshooting server, application, or infrastructure issues Awareness of backend systems and how they interact with frontend services Exposure to SQL Server (support, basic queries, or maintenance tasks) Familiarity with monitoring tools and alerting systems Understanding of security and compliance in regulated environments (desirable) Exposure to cloud platforms such as Azure or AWS (beneficial but not essential) Basic scripting knowledge (PowerShell or similar) is a plus Apply now to speak with VIQU IT in confidence. Or reach out to Phoebe Thompson via the VIQU IT website. Do you know someone great? We ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment.
We are recruiting for an experienced HR Advisor or Senior HR Advisor to join a busy commercial organisation based in Salisbury, to support a UK and international workforce across EMEA, Latin America and the Pacific.The RoleA true HR Generalist role with a lot of variety, where you will be providing hands-on HR support across the employee lifecycle to the UK and International workforce while working closely with the HR Director to support HR strategy, engagement and global initiatives. Key responsibilities will includeRecruitment Support end-to-end recruitment activities across the business Advertise vacancies, arrange interviews and manage recruitment administration Liaise with agencies and external partners Ensure immigration and right to work compliance Prepare contracts and new starter documentationPayroll, HR Administration & Reporting Support monthly payroll processes, including data submission and reconciliation Manage HR inboxes and respond to queries and references Maintain HR records and systems with accuracy and confidentiality Update employee records on HR systemsEmployee Relations Advise managers and employees on HR policies and procedures Handling absence management Support grievance, disciplinary and conflict resolution cases Ensure compliance with local and international employment legislationPerformance, Reward & Development Support performance appraisals and performance improvement plan Assist with compensation and benefits administration Advise on pay equity, compensation trends, and regulatory requirements in different countries Help identify training needs and coordinate learning and development initiatives Coordinate learning, training and development initiatives Promote employee development and career progressionHR Compliance & Projects Support compliance with global HR policies and labour laws Policy Development updates Monitor HR metrics and prepare reports for senior leadership Contribute to international HR projects, expansion and global initiatives Contribute to employee engagement activities including events, newsletters and communications Candidates Requirements Experienced HR Generalist - HR Advisor / Senior HR Advisor with a background of working within fast-paced environments, ideally with some international exposure (desirable - EG Europe, Middle East) Strong knowledge of UK employment law (international exposure desirable) Able to work across the full employee life cycle from HR Administration through to ER, Recruitment, Training, Engagement, Reward and HRIS/Reporting. CIPD qualified or working towards qualification Excellent organisation and attention to detail Confident communicator at all levels Strong IT skills (MS Office; HR systems and SharePoint an advantage) Able to manage multiple priorities in a fast-paced environment Additional language skills (Spanish, French or Italian) are advantageous. The Offer Join a successful and fast-growing UK & international business with a supportive HR Director and team willing to develop The role and salary levels will be based on experience. 2 days per week on site in Salisbury / Hybrid working model Bonus - based on 50% objectives & 50% revenue 25 days holiday plus bank holidays + option to buy 5 days extra Group personal pension scheme, Private Medical & Dental scheme, Life Assurance Income Protection Team events Discounts via a new benefits platform Inclusive, collaborative and global work environment Full-time - Monday-Friday / Hours are 8.30 to 5.30, but a flexible approach is available with the needs of the role/business to consider. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
May 16, 2026
Full time
We are recruiting for an experienced HR Advisor or Senior HR Advisor to join a busy commercial organisation based in Salisbury, to support a UK and international workforce across EMEA, Latin America and the Pacific.The RoleA true HR Generalist role with a lot of variety, where you will be providing hands-on HR support across the employee lifecycle to the UK and International workforce while working closely with the HR Director to support HR strategy, engagement and global initiatives. Key responsibilities will includeRecruitment Support end-to-end recruitment activities across the business Advertise vacancies, arrange interviews and manage recruitment administration Liaise with agencies and external partners Ensure immigration and right to work compliance Prepare contracts and new starter documentationPayroll, HR Administration & Reporting Support monthly payroll processes, including data submission and reconciliation Manage HR inboxes and respond to queries and references Maintain HR records and systems with accuracy and confidentiality Update employee records on HR systemsEmployee Relations Advise managers and employees on HR policies and procedures Handling absence management Support grievance, disciplinary and conflict resolution cases Ensure compliance with local and international employment legislationPerformance, Reward & Development Support performance appraisals and performance improvement plan Assist with compensation and benefits administration Advise on pay equity, compensation trends, and regulatory requirements in different countries Help identify training needs and coordinate learning and development initiatives Coordinate learning, training and development initiatives Promote employee development and career progressionHR Compliance & Projects Support compliance with global HR policies and labour laws Policy Development updates Monitor HR metrics and prepare reports for senior leadership Contribute to international HR projects, expansion and global initiatives Contribute to employee engagement activities including events, newsletters and communications Candidates Requirements Experienced HR Generalist - HR Advisor / Senior HR Advisor with a background of working within fast-paced environments, ideally with some international exposure (desirable - EG Europe, Middle East) Strong knowledge of UK employment law (international exposure desirable) Able to work across the full employee life cycle from HR Administration through to ER, Recruitment, Training, Engagement, Reward and HRIS/Reporting. CIPD qualified or working towards qualification Excellent organisation and attention to detail Confident communicator at all levels Strong IT skills (MS Office; HR systems and SharePoint an advantage) Able to manage multiple priorities in a fast-paced environment Additional language skills (Spanish, French or Italian) are advantageous. The Offer Join a successful and fast-growing UK & international business with a supportive HR Director and team willing to develop The role and salary levels will be based on experience. 2 days per week on site in Salisbury / Hybrid working model Bonus - based on 50% objectives & 50% revenue 25 days holiday plus bank holidays + option to buy 5 days extra Group personal pension scheme, Private Medical & Dental scheme, Life Assurance Income Protection Team events Discounts via a new benefits platform Inclusive, collaborative and global work environment Full-time - Monday-Friday / Hours are 8.30 to 5.30, but a flexible approach is available with the needs of the role/business to consider. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Senior Systems Support Engineer About the Company Our client is a global technology organisation delivering innovative solutions across transportation and critical infrastructure sectors. The company focuses on improving customer experiences through advanced technology, operational excellence, and secure digital services. Operating internationally, they are committed to innovation, collaboration, and delivering high-quality solutions to both public and private sector customers. The Role We are seeking a Senior Systems Support Engineer to support the operational delivery and maintenance of enterprise endpoint management and patching solutions across a large-scale corporate IT environment. The successful candidate will be responsible for maintaining endpoint management platforms, delivering software deployments, managing operating system builds, supporting security patching activities, and providing 2nd/3rd line technical support. The role also involves root cause analysis, technical project delivery, and ensuring compliance across end-user environments. Key Responsibilities Ensure the availability and performance of endpoint management and software deployment platforms. Manage and maintain services including: Patch Management OS Provisioning Software Distribution Endpoint Configuration Develop and maintain operational processes relating to system builds, patch creation, software packaging, deployments, reporting, and security controls. Investigate and remediate security vulnerabilities across desktop and server estates within agreed timelines. Support security hardening and compliance activities across front-office platforms and applications. Assist in improving endpoint delivery strategies including: Application deployment Antivirus management Security patching Driver and firmware updates Operating system deployment Manage documentation relating to systems, processes, and operational procedures. Own the full lifecycle of patch deployment activities from testing through to production rollout. Support platform upgrades, migrations, and access control management. Participate in technical projects involving software deployment to bespoke hardware and devices. Escalate issues appropriately and contribute to incident resolution. Support training and knowledge transfer activities following technical changes. Work collaboratively with internal teams, stakeholders, and customers where required. Required Skills & Experience Essential Degree in Computer Science, Engineering, or equivalent commercial experience. Strong experience with enterprise patch management and endpoint management tools such as: Ivanti Endpoint Manager Microsoft SCCM ManageEngine NinjaOne or similar technologies Strong PowerShell scripting experience. Experience deploying and supporting Microsoft operating systems across desktop and server environments. Experience supporting multi-platform infrastructure environments. Proven experience managing patch testing and deployment environments. Strong understanding of Microsoft Windows desktop support. Experience supporting Linux/Unix desktop environments (e.g. Ubuntu). Experience working within ITIL environments including change and release management. Understanding of quality and service management standards such as ISO 9001 / ISO 20000. Strong networking fundamentals including TCP/IP. Experience with Microsoft Active Directory technologies including: DNS DHCP Group Policy WSUS DFS Experience with OS imaging and deployment technologies including PXE and system imaging solutions. Desirable ITIL certification. Microsoft certifications. Experience managing services against strict SLAs. Experience with virtualisation technologies including: VMware Hyper-V Experience with additional scripting or development languages such as: Bash Powershell VB.NET C++ .NET Batch scripting
May 16, 2026
Full time
Senior Systems Support Engineer About the Company Our client is a global technology organisation delivering innovative solutions across transportation and critical infrastructure sectors. The company focuses on improving customer experiences through advanced technology, operational excellence, and secure digital services. Operating internationally, they are committed to innovation, collaboration, and delivering high-quality solutions to both public and private sector customers. The Role We are seeking a Senior Systems Support Engineer to support the operational delivery and maintenance of enterprise endpoint management and patching solutions across a large-scale corporate IT environment. The successful candidate will be responsible for maintaining endpoint management platforms, delivering software deployments, managing operating system builds, supporting security patching activities, and providing 2nd/3rd line technical support. The role also involves root cause analysis, technical project delivery, and ensuring compliance across end-user environments. Key Responsibilities Ensure the availability and performance of endpoint management and software deployment platforms. Manage and maintain services including: Patch Management OS Provisioning Software Distribution Endpoint Configuration Develop and maintain operational processes relating to system builds, patch creation, software packaging, deployments, reporting, and security controls. Investigate and remediate security vulnerabilities across desktop and server estates within agreed timelines. Support security hardening and compliance activities across front-office platforms and applications. Assist in improving endpoint delivery strategies including: Application deployment Antivirus management Security patching Driver and firmware updates Operating system deployment Manage documentation relating to systems, processes, and operational procedures. Own the full lifecycle of patch deployment activities from testing through to production rollout. Support platform upgrades, migrations, and access control management. Participate in technical projects involving software deployment to bespoke hardware and devices. Escalate issues appropriately and contribute to incident resolution. Support training and knowledge transfer activities following technical changes. Work collaboratively with internal teams, stakeholders, and customers where required. Required Skills & Experience Essential Degree in Computer Science, Engineering, or equivalent commercial experience. Strong experience with enterprise patch management and endpoint management tools such as: Ivanti Endpoint Manager Microsoft SCCM ManageEngine NinjaOne or similar technologies Strong PowerShell scripting experience. Experience deploying and supporting Microsoft operating systems across desktop and server environments. Experience supporting multi-platform infrastructure environments. Proven experience managing patch testing and deployment environments. Strong understanding of Microsoft Windows desktop support. Experience supporting Linux/Unix desktop environments (e.g. Ubuntu). Experience working within ITIL environments including change and release management. Understanding of quality and service management standards such as ISO 9001 / ISO 20000. Strong networking fundamentals including TCP/IP. Experience with Microsoft Active Directory technologies including: DNS DHCP Group Policy WSUS DFS Experience with OS imaging and deployment technologies including PXE and system imaging solutions. Desirable ITIL certification. Microsoft certifications. Experience managing services against strict SLAs. Experience with virtualisation technologies including: VMware Hyper-V Experience with additional scripting or development languages such as: Bash Powershell VB.NET C++ .NET Batch scripting
A Senior Cloud Security Engineer is required to join an industry leading organisation in the energy sector, a genuinely global business with operations spanning multiple continents, thousands of employees. This is a permanent, full-time role that is based in Aberdeen (hybrid but can be slightly flexible on location) The opportunity This is a great chance to join a well-established IT Security team at a point where there's real work to be done. With a broad cloud estate spanning IaaS, PaaS, and SaaS, including a significant Azure and M365 footprint, cloud security here isn't a tick-box exercise. You'll have genuine scope to shape the direction of travel, the support of a capable team and managed service partners, and the backing of senior leadership who take security seriously. What you'll be doing You'll design and deploy cloud security solutions across the organisation's IaaS, PaaS, and SaaS estate, while helping develop and maintain security policies and procedures. Day to day this means conducting assessments and audits, identifying risks, maintaining security controls within Azure Active Directory and Microsoft 365, and playing an active role in incident response, including post-incident reviews and proposing engineering improvements. You'll also support cloud security tooling and platforms, contribute to change management forums, and help mentor colleagues across the wider IT function, all while keeping a close eye on the evolving threat landscape and bringing proactive recommendations to the team. You'll ideally have most of the following Extensive experience with cloud technologies, with Microsoft Azure being the priority A solid background in delivering Information Security in a modern digital environment Experience with Microsoft 365, Azure Active Directory, and ideally Microsoft Purview Scripting capability in PowerShell Familiarity with frameworks including NIST CSF, ISO27001, and GDPR Security certifications such as CISSP or CISM (advantageous) Azure certifications such as AZ-500 or SC-300 (advantageous) Don't worry if you don't tick every single box. If you have a strong security engineering background and genuine cloud experience, it's definitely worth a conversation. Why this role? The company is at an interesting point in its cloud security maturity. There's real work to be done, real problems to solve, and real scope to shape policy, tooling, and ways of working for the long term. This isn't a role where you'll be maintaining the status quo; you'll be actively contributing to how cloud security evolves across a major global organisation. What's on offer A competitive salary , strong benefits package , and hybrid working in Aberdeen (4 days in office - possibly some flexibility on location ). The chance to work in a senior, visible security engineering role within a business operating at real scale, and the opportunity to leave your mark on the cloud security strategy of a globally recognised organisation. If this sounds like the kind of role you've been looking for, please apply or get in touch with Matt MacAlpine at Cathcart Technology. Cathcart Technology is acting as an Employment Agency in relation to this vacancy.
May 16, 2026
Full time
A Senior Cloud Security Engineer is required to join an industry leading organisation in the energy sector, a genuinely global business with operations spanning multiple continents, thousands of employees. This is a permanent, full-time role that is based in Aberdeen (hybrid but can be slightly flexible on location) The opportunity This is a great chance to join a well-established IT Security team at a point where there's real work to be done. With a broad cloud estate spanning IaaS, PaaS, and SaaS, including a significant Azure and M365 footprint, cloud security here isn't a tick-box exercise. You'll have genuine scope to shape the direction of travel, the support of a capable team and managed service partners, and the backing of senior leadership who take security seriously. What you'll be doing You'll design and deploy cloud security solutions across the organisation's IaaS, PaaS, and SaaS estate, while helping develop and maintain security policies and procedures. Day to day this means conducting assessments and audits, identifying risks, maintaining security controls within Azure Active Directory and Microsoft 365, and playing an active role in incident response, including post-incident reviews and proposing engineering improvements. You'll also support cloud security tooling and platforms, contribute to change management forums, and help mentor colleagues across the wider IT function, all while keeping a close eye on the evolving threat landscape and bringing proactive recommendations to the team. You'll ideally have most of the following Extensive experience with cloud technologies, with Microsoft Azure being the priority A solid background in delivering Information Security in a modern digital environment Experience with Microsoft 365, Azure Active Directory, and ideally Microsoft Purview Scripting capability in PowerShell Familiarity with frameworks including NIST CSF, ISO27001, and GDPR Security certifications such as CISSP or CISM (advantageous) Azure certifications such as AZ-500 or SC-300 (advantageous) Don't worry if you don't tick every single box. If you have a strong security engineering background and genuine cloud experience, it's definitely worth a conversation. Why this role? The company is at an interesting point in its cloud security maturity. There's real work to be done, real problems to solve, and real scope to shape policy, tooling, and ways of working for the long term. This isn't a role where you'll be maintaining the status quo; you'll be actively contributing to how cloud security evolves across a major global organisation. What's on offer A competitive salary , strong benefits package , and hybrid working in Aberdeen (4 days in office - possibly some flexibility on location ). The chance to work in a senior, visible security engineering role within a business operating at real scale, and the opportunity to leave your mark on the cloud security strategy of a globally recognised organisation. If this sounds like the kind of role you've been looking for, please apply or get in touch with Matt MacAlpine at Cathcart Technology. Cathcart Technology is acting as an Employment Agency in relation to this vacancy.
Large Housing Association requires a PA to provide high-level, proactive support to a Director. Acting as a trusted point of contact, the PA manages complex diaries, monitors communications, and coordinates travel and meetings with professionalism and discretion. Responsibilities: Provide high-quality, professional support to the Director, including diary management, email monitoring, travel arrangements, coordinating logistics, and preparation for meetings and events. Ensure the Director is well-prepared by managing schedules, producing high-quality documents and reports, and providing timely access to relevant documents and information. Maintain professionalism and strict confidentiality with all materials and stakeholders. Managing stakeholder relationships and act as a key point of contact. Undertake ad hoc tasks and follow up on actions or decisions, ensuring progress and resolution across short, medium, and long-term priorities. Manage confidential and sensitive information with discretion. Produce reports, presentations, policy papers, and correspondence on behalf of the Director(s). Contribute to the EA/PA/Admin network across the organisation, supporting colleagues and acting as a role model for junior/new staff. Provide cover for other EA/PAs and support Directorates as needed, including general administrative tasks such as post, deliveries, and supplies. Skills and experience: Previous experience of providing PA/EA support at director level. Experience of and ability to build and effectively manage relationships at a senior level including those with boards, customers, partners and a range of stakeholders. Evidence of excellent customer service achievements in a complex service delivery environment. Experience of managing projects to deliver successful outcomes. Experience of effectively dealing with changing priorities and arrangements, including coordinating the work of others. Skilled in agenda preparation, minute taking and drafting written correspondence appropriate to recipients. Effective and confident interpersonal skills withthe ability to engage with a range of audiences and work in genuine collaboration with others. Strong IT skills are essential, ideally with proficiency in Microsoft Office (Excel, Word, PowerPoint). Hybrid arrangements - at least three days a week in the office. 12 month position 24.55 ph PAYE or 32.46 ph Umbrella
May 16, 2026
Seasonal
Large Housing Association requires a PA to provide high-level, proactive support to a Director. Acting as a trusted point of contact, the PA manages complex diaries, monitors communications, and coordinates travel and meetings with professionalism and discretion. Responsibilities: Provide high-quality, professional support to the Director, including diary management, email monitoring, travel arrangements, coordinating logistics, and preparation for meetings and events. Ensure the Director is well-prepared by managing schedules, producing high-quality documents and reports, and providing timely access to relevant documents and information. Maintain professionalism and strict confidentiality with all materials and stakeholders. Managing stakeholder relationships and act as a key point of contact. Undertake ad hoc tasks and follow up on actions or decisions, ensuring progress and resolution across short, medium, and long-term priorities. Manage confidential and sensitive information with discretion. Produce reports, presentations, policy papers, and correspondence on behalf of the Director(s). Contribute to the EA/PA/Admin network across the organisation, supporting colleagues and acting as a role model for junior/new staff. Provide cover for other EA/PAs and support Directorates as needed, including general administrative tasks such as post, deliveries, and supplies. Skills and experience: Previous experience of providing PA/EA support at director level. Experience of and ability to build and effectively manage relationships at a senior level including those with boards, customers, partners and a range of stakeholders. Evidence of excellent customer service achievements in a complex service delivery environment. Experience of managing projects to deliver successful outcomes. Experience of effectively dealing with changing priorities and arrangements, including coordinating the work of others. Skilled in agenda preparation, minute taking and drafting written correspondence appropriate to recipients. Effective and confident interpersonal skills withthe ability to engage with a range of audiences and work in genuine collaboration with others. Strong IT skills are essential, ideally with proficiency in Microsoft Office (Excel, Word, PowerPoint). Hybrid arrangements - at least three days a week in the office. 12 month position 24.55 ph PAYE or 32.46 ph Umbrella
2x Service Desk Engineer (2nd Line) London - £38,000 - Hybrid Working! We re currently partnering with a high performing, globally recognised Managed Service Provider to recruit two experienced 2nd Line Service Desk Engineers. This is a fantastic opportunity to join a business known for delivering premium IT services and building long-term client partnerships. If you thrive in a fast-paced MSP environment and enjoy combining remote support with client facing work, this could be a great fit. The Role As a 2nd Line Service Desk Engineer, you ll play a key role within a busy Service Delivery team, providing both remote and on-site support to a wide client base. You ll be responsible for resolving escalated issues, maintaining high service standards, and contributing to continuous improvement across client environments. Key Responsibilities Resolve 2nd line and escalated IT support tickets within SLA Troubleshoot issues across infrastructure, cloud, and end-user environments Provide on-site support during scheduled client visits Monitor and resolve alerts from system monitoring tools (NOC tickets) Communicate effectively with end-users and stakeholders throughout ticket lifecycle Maintain accurate documentation and update knowledge base articles Identify recurring issues and contribute to long-term solutions Work closely with third-party vendors to resolve technical issues Support and mentor 1st Line Engineers Stay up to date with emerging technologies and cyber security trends What We re Looking For Minimum 2+ years experience in a 2nd Line IT Support role (ideally within an MSP) Strong customer-facing and communication skills Experience providing face-to-face client support Solid technical experience across: Windows Server (On-Prem & Azure) Active Directory, Group Policy, Office 365 & SharePoint Microsoft Exchange Virtualisation (Hyper-V, VMware, WVD) Backup & Disaster Recovery solutions Cyber Security (MFA, EDR, AV, Incident Response) Networking (TCP/IP, DNS, DHCP, LAN/WAN) Windows & macOS environments Experience supporting mobile devices Strong troubleshooting and problem-solving ability Passion for learning and gaining certifications Why Apply? Join a top-tier MSP with a strong industry reputation Exposure to a wide variety of technologies and client environments Clear opportunities for training, certifications, and progression Hybrid working model with a mix of office, remote, and client interaction Supportive, collaborative team culture The client is looking to fill this opportunity immediately, so please apply ASAP or feel free to drop me an email with any questions to . com. SER-IN
May 16, 2026
Full time
2x Service Desk Engineer (2nd Line) London - £38,000 - Hybrid Working! We re currently partnering with a high performing, globally recognised Managed Service Provider to recruit two experienced 2nd Line Service Desk Engineers. This is a fantastic opportunity to join a business known for delivering premium IT services and building long-term client partnerships. If you thrive in a fast-paced MSP environment and enjoy combining remote support with client facing work, this could be a great fit. The Role As a 2nd Line Service Desk Engineer, you ll play a key role within a busy Service Delivery team, providing both remote and on-site support to a wide client base. You ll be responsible for resolving escalated issues, maintaining high service standards, and contributing to continuous improvement across client environments. Key Responsibilities Resolve 2nd line and escalated IT support tickets within SLA Troubleshoot issues across infrastructure, cloud, and end-user environments Provide on-site support during scheduled client visits Monitor and resolve alerts from system monitoring tools (NOC tickets) Communicate effectively with end-users and stakeholders throughout ticket lifecycle Maintain accurate documentation and update knowledge base articles Identify recurring issues and contribute to long-term solutions Work closely with third-party vendors to resolve technical issues Support and mentor 1st Line Engineers Stay up to date with emerging technologies and cyber security trends What We re Looking For Minimum 2+ years experience in a 2nd Line IT Support role (ideally within an MSP) Strong customer-facing and communication skills Experience providing face-to-face client support Solid technical experience across: Windows Server (On-Prem & Azure) Active Directory, Group Policy, Office 365 & SharePoint Microsoft Exchange Virtualisation (Hyper-V, VMware, WVD) Backup & Disaster Recovery solutions Cyber Security (MFA, EDR, AV, Incident Response) Networking (TCP/IP, DNS, DHCP, LAN/WAN) Windows & macOS environments Experience supporting mobile devices Strong troubleshooting and problem-solving ability Passion for learning and gaining certifications Why Apply? Join a top-tier MSP with a strong industry reputation Exposure to a wide variety of technologies and client environments Clear opportunities for training, certifications, and progression Hybrid working model with a mix of office, remote, and client interaction Supportive, collaborative team culture The client is looking to fill this opportunity immediately, so please apply ASAP or feel free to drop me an email with any questions to . com. SER-IN
As a Recovery Worker you willdeliver specific components of prescribed care packages under the directsupervision of Care Coordinators and Clinical Leads within the CommunityRehabilitation Team. The post holders will provide structured support andpractical assistance to service users in order for them to take control overtheir own lives and engage actively in their own recovery process. We welcomeapplications from people with lived experience of mental health difficulties,and the service encourages the use of the wisdom gained through personallived experience - all candidates must have strong values around recovery,social inclusion and diversity. The posts require you to work with serviceusers of all ages over 18 and to provide a flexible service over 7 daysbetween the hours of 8am and 6pm, Monday to Friday and 9am to 5pm on weekends. Main duties of the job The role of the Recovery Workeris to deliver specific components of prescribed care packages under the directsupervision of Senior Rehabilitation Practitioners and Clinical Leads. The postholder will provide formalised support and assistance to service users in orderfor them to take control over their own lives and engage actively in theirunique recovery process. We welcome applications frompeople with lived experience of mental health difficulties and the serviceencourages the use of thewisdom gained through personal lived experience, to inspire hope in othersand the belief that recovery is possible for all. Within a relationship ofmutuality the peer support model can facilitate and support information sharingto promote choice, self-determination, and opportunities for the fulfilment ofsocially valued roles with connection to local communities. The post holder will be part ofthe Community Rehabilitation Team and will work into the Level 1 and Level 2inpatient units and in the community with service users that present withcomplex needs. The post requireseffective liaison with service users, carers, and other professionals andagencies as required. It will involvethe provision of psychological based care, offering therapeutic time to adefined client group working at all times within the principles of recovery. The service provision is delivered 7days per week between the hours of 8 6pm, the post holder will be required towork flexibly over these hours About us The Complex Psychosis Pathway provides a whole system approach to Mental Health Rehabilitation and Assertive Community Treatment in Leeds, which includes Newsam Ward 5 (Level 2 Rehab & relocating to Parkside Lodge), Asket Croft and Asket House inpatient settings, (Level 1 Rehab),the Community Rehabilitation Team and Assertive Outreach Team. The pathway also includes Rehabilitation practitioners embedded within the Community Hubs providing early rehabilitative and reablement interventions and enabling transitions for service users between Community Services and more intensive Assertive Outreach and Community Rehabilitation Support. These are clinical delivery services. The pathway includes an out of area /Trust case management role and mental health placement reviewer for people with complex psychosis who are placed inLevel 2 rehabilitation Independent Hospitals outside of the Trust or in funded residential placements. In addition, Leeds Recovery College,Arts and Minds and the Volunteers Service are included within the pathway, providing innovative networks supporting social inclusion and a recovery ethos, while continuing to serve the city wide populations of Leeds, LYPFT and care services directorates. Job responsibilities To have good verbal communicationskills and an excellent understanding of how to build rapport with serviceusers, carers and others as required. To work effectively in amultidisciplinary team, and to have a good understanding of individuals roleswithin the team Will need to understand the possiblebarriers in building a good, effective, professional, empathic relationshipwith service users, and to be aware of strategies to help improvecommunications and relationships Will need to understand the importanceof effective communication and liaison with other agencies and professionals. To contribute to the evaluation of careplans by reporting observations accurately and regularly To at all times promote a positiveimage and the good reputation of the Trust. Toestablish a supportive and respectful relationship with service users. Modelpersonal responsibility, self-awareness, self-belief, self-advocacy, andhopefulness via appropriate and timely relating of own recovery story toinspire and instil confidence in peers. Act as apositive role model showing professional and caring attitudes and behaviourtowards other multidisciplinary team members, service users and carers. To maintain communication and linkswith parent organisation if not directly employed through LYPFT To raiseawareness of recovery language with Trust staff by modelling positive strengthsbased, non-discriminatory, non- jargon, non-medicalised language in all areasof work. To maintain accurate records of clientcare in accordance with set timescales, informing senior clinicians of anychanges in the clients health or social care.To contribute to the evaluation of care plans by reporting observationsand interventions accurately and regularly in case notes. Also to make clear written records inrelation to any task or clinical practice that relates to individual scare e.g.liaison with family members. To contribute to the maintenance of atherapeutic environment and to be proactive in developing positive links withinthe community that will enhance the service user experience Communicate in a positive mannertowards individuals and other organisations who encounter the service. To participate in team meetings asrequired to ensure effective communication and running of the team/service. To ensure the diverse needs of our service users and those who meet ourservices are considered and supported. Person Specification Qualifications Fully participates in clinical supervision and mandatory training as required. NVQ 3 in Care or recognisable equivalent or equivalent experience or be willing to undertake such training or experience of working with a range of service users with complex mental health needs and or has personal lived experience. Experience Experience of working with a range of service users with complex mental health needs. Will show a good level of knowledge about community resources and how to help service users access them. To work on a one-to-one basis with clients in their own homes and / or community settings without constant, direct live supervision. A good level of understanding of the recovery model and its application to care packages. To respond well in a crisis situation and understands the need to record/report such situations accurately to senior staff within the team. Understands medication and side effects, also support people to explore options, ask questions and be better informed. Fully participates in clinical supervision and mandatory training as required. NVQ 3 in Care/recognisable equivalent or equivalent experience or be willing to undertake such training or experience of working with a range of service users with complex mental health needs and /or has personal lived experience. Understands the importance of holistic and therapeutic care and the role this plays in individuals personal recovery. Understands medication and side effects, also support people to explore options, ask questions and be better informed. To be service user focused/client centred in your approach. To be organized and adaptable, creative, and resourceful in a range of areas. To provide support for the team as required and under the direction of the senior team members. To deliver care which is designed to minimize risk behaviour. Has experience of working with diverse populations and values the work associated to promoting diversity and social inclusion. To participate in decision making processes and carry out agreed plans of care. To manage your own time effectively. To be involved in the process of personal development and supervision. To participate in regular individual and peer supervision. To use initiative by referring appropriate issues in a timely manner to a Senior team members/clinical lead. Involvement in the process of effective risk management including assessment, planning, intervention, and on-going monitoring of risk factors. To carry out tasks relating to an individuals care package under the direction of senior team members such as rehabilitation practitioners. IT literacy skills and the ability to work on electronic care records. The post requires the holder to be able to travel across various city-wide sites. Car driver is desirable. To be able to perform moving and handling interventions in line with trust policy. Participation in the delivery of care plan including attendance and contribution within the meeting and the subsequent care plan. To promote social inclusion for clients by facilitating and supporting access to a variety of community-based opportunities including work, social groups, education, spiritual pursuits, leisure activities to ensure holistic well-being. To support the Community Rehabilitation Team and wider Complex Psychosis Pathway workforce in co-facilitating community-based groups accessed by service users across the whole service . click apply for full job details
May 16, 2026
Full time
As a Recovery Worker you willdeliver specific components of prescribed care packages under the directsupervision of Care Coordinators and Clinical Leads within the CommunityRehabilitation Team. The post holders will provide structured support andpractical assistance to service users in order for them to take control overtheir own lives and engage actively in their own recovery process. We welcomeapplications from people with lived experience of mental health difficulties,and the service encourages the use of the wisdom gained through personallived experience - all candidates must have strong values around recovery,social inclusion and diversity. The posts require you to work with serviceusers of all ages over 18 and to provide a flexible service over 7 daysbetween the hours of 8am and 6pm, Monday to Friday and 9am to 5pm on weekends. Main duties of the job The role of the Recovery Workeris to deliver specific components of prescribed care packages under the directsupervision of Senior Rehabilitation Practitioners and Clinical Leads. The postholder will provide formalised support and assistance to service users in orderfor them to take control over their own lives and engage actively in theirunique recovery process. We welcome applications frompeople with lived experience of mental health difficulties and the serviceencourages the use of thewisdom gained through personal lived experience, to inspire hope in othersand the belief that recovery is possible for all. Within a relationship ofmutuality the peer support model can facilitate and support information sharingto promote choice, self-determination, and opportunities for the fulfilment ofsocially valued roles with connection to local communities. The post holder will be part ofthe Community Rehabilitation Team and will work into the Level 1 and Level 2inpatient units and in the community with service users that present withcomplex needs. The post requireseffective liaison with service users, carers, and other professionals andagencies as required. It will involvethe provision of psychological based care, offering therapeutic time to adefined client group working at all times within the principles of recovery. The service provision is delivered 7days per week between the hours of 8 6pm, the post holder will be required towork flexibly over these hours About us The Complex Psychosis Pathway provides a whole system approach to Mental Health Rehabilitation and Assertive Community Treatment in Leeds, which includes Newsam Ward 5 (Level 2 Rehab & relocating to Parkside Lodge), Asket Croft and Asket House inpatient settings, (Level 1 Rehab),the Community Rehabilitation Team and Assertive Outreach Team. The pathway also includes Rehabilitation practitioners embedded within the Community Hubs providing early rehabilitative and reablement interventions and enabling transitions for service users between Community Services and more intensive Assertive Outreach and Community Rehabilitation Support. These are clinical delivery services. The pathway includes an out of area /Trust case management role and mental health placement reviewer for people with complex psychosis who are placed inLevel 2 rehabilitation Independent Hospitals outside of the Trust or in funded residential placements. In addition, Leeds Recovery College,Arts and Minds and the Volunteers Service are included within the pathway, providing innovative networks supporting social inclusion and a recovery ethos, while continuing to serve the city wide populations of Leeds, LYPFT and care services directorates. Job responsibilities To have good verbal communicationskills and an excellent understanding of how to build rapport with serviceusers, carers and others as required. To work effectively in amultidisciplinary team, and to have a good understanding of individuals roleswithin the team Will need to understand the possiblebarriers in building a good, effective, professional, empathic relationshipwith service users, and to be aware of strategies to help improvecommunications and relationships Will need to understand the importanceof effective communication and liaison with other agencies and professionals. To contribute to the evaluation of careplans by reporting observations accurately and regularly To at all times promote a positiveimage and the good reputation of the Trust. Toestablish a supportive and respectful relationship with service users. Modelpersonal responsibility, self-awareness, self-belief, self-advocacy, andhopefulness via appropriate and timely relating of own recovery story toinspire and instil confidence in peers. Act as apositive role model showing professional and caring attitudes and behaviourtowards other multidisciplinary team members, service users and carers. To maintain communication and linkswith parent organisation if not directly employed through LYPFT To raiseawareness of recovery language with Trust staff by modelling positive strengthsbased, non-discriminatory, non- jargon, non-medicalised language in all areasof work. To maintain accurate records of clientcare in accordance with set timescales, informing senior clinicians of anychanges in the clients health or social care.To contribute to the evaluation of care plans by reporting observationsand interventions accurately and regularly in case notes. Also to make clear written records inrelation to any task or clinical practice that relates to individual scare e.g.liaison with family members. To contribute to the maintenance of atherapeutic environment and to be proactive in developing positive links withinthe community that will enhance the service user experience Communicate in a positive mannertowards individuals and other organisations who encounter the service. To participate in team meetings asrequired to ensure effective communication and running of the team/service. To ensure the diverse needs of our service users and those who meet ourservices are considered and supported. Person Specification Qualifications Fully participates in clinical supervision and mandatory training as required. NVQ 3 in Care or recognisable equivalent or equivalent experience or be willing to undertake such training or experience of working with a range of service users with complex mental health needs and or has personal lived experience. Experience Experience of working with a range of service users with complex mental health needs. Will show a good level of knowledge about community resources and how to help service users access them. To work on a one-to-one basis with clients in their own homes and / or community settings without constant, direct live supervision. A good level of understanding of the recovery model and its application to care packages. To respond well in a crisis situation and understands the need to record/report such situations accurately to senior staff within the team. Understands medication and side effects, also support people to explore options, ask questions and be better informed. Fully participates in clinical supervision and mandatory training as required. NVQ 3 in Care/recognisable equivalent or equivalent experience or be willing to undertake such training or experience of working with a range of service users with complex mental health needs and /or has personal lived experience. Understands the importance of holistic and therapeutic care and the role this plays in individuals personal recovery. Understands medication and side effects, also support people to explore options, ask questions and be better informed. To be service user focused/client centred in your approach. To be organized and adaptable, creative, and resourceful in a range of areas. To provide support for the team as required and under the direction of the senior team members. To deliver care which is designed to minimize risk behaviour. Has experience of working with diverse populations and values the work associated to promoting diversity and social inclusion. To participate in decision making processes and carry out agreed plans of care. To manage your own time effectively. To be involved in the process of personal development and supervision. To participate in regular individual and peer supervision. To use initiative by referring appropriate issues in a timely manner to a Senior team members/clinical lead. Involvement in the process of effective risk management including assessment, planning, intervention, and on-going monitoring of risk factors. To carry out tasks relating to an individuals care package under the direction of senior team members such as rehabilitation practitioners. IT literacy skills and the ability to work on electronic care records. The post requires the holder to be able to travel across various city-wide sites. Car driver is desirable. To be able to perform moving and handling interventions in line with trust policy. Participation in the delivery of care plan including attendance and contribution within the meeting and the subsequent care plan. To promote social inclusion for clients by facilitating and supporting access to a variety of community-based opportunities including work, social groups, education, spiritual pursuits, leisure activities to ensure holistic well-being. To support the Community Rehabilitation Team and wider Complex Psychosis Pathway workforce in co-facilitating community-based groups accessed by service users across the whole service . click apply for full job details
IT Support Technician - Leyland We re looking for a proactive IT Support Technician to provide high quality technical support across the business. You ll be a key point of contact for IT issues, helping maintain systems, support users, and keep our technology running smoothly. Key Responsibilities Deliver 1st/2nd line support via phone, email, and in person Manage and resolve support tickets, escalating when needed Install, configure, and maintain laptops, desktops, Macs, and software Troubleshoot hardware, software, and mobile device issues Maintain IT asset records and equipment storage Support Windows Server, Active Directory, DNS, DHCP, Group Policy, and DFS Assist with IT projects, system upgrades, and office moves What You ll Bring Experience in IT support or service desk roles Strong Microsoft environment knowledge (Windows 10/11, Microsoft 365, Windows Server) Good understanding of PC hardware and basic networking Experience with ticketing systems (desirable) Relevant certifications (CompTIA, MCP) are a bonus Skills Excellent communication and customer service Proactive, hands-on approach Strong multitasking and prioritisation abilities Willingness to learn and develop Benefits Life insurance Cashback healthcare plan Retail and high street discounts Additional enhanced benefits with service If you re passionate about delivering great IT support and want to join a growing team, we d love to hear from you. We welcome applicants from all backgrounds. Interested? Please Click Apply Now! IT Support Technician - Leyland
May 16, 2026
Full time
IT Support Technician - Leyland We re looking for a proactive IT Support Technician to provide high quality technical support across the business. You ll be a key point of contact for IT issues, helping maintain systems, support users, and keep our technology running smoothly. Key Responsibilities Deliver 1st/2nd line support via phone, email, and in person Manage and resolve support tickets, escalating when needed Install, configure, and maintain laptops, desktops, Macs, and software Troubleshoot hardware, software, and mobile device issues Maintain IT asset records and equipment storage Support Windows Server, Active Directory, DNS, DHCP, Group Policy, and DFS Assist with IT projects, system upgrades, and office moves What You ll Bring Experience in IT support or service desk roles Strong Microsoft environment knowledge (Windows 10/11, Microsoft 365, Windows Server) Good understanding of PC hardware and basic networking Experience with ticketing systems (desirable) Relevant certifications (CompTIA, MCP) are a bonus Skills Excellent communication and customer service Proactive, hands-on approach Strong multitasking and prioritisation abilities Willingness to learn and develop Benefits Life insurance Cashback healthcare plan Retail and high street discounts Additional enhanced benefits with service If you re passionate about delivering great IT support and want to join a growing team, we d love to hear from you. We welcome applicants from all backgrounds. Interested? Please Click Apply Now! IT Support Technician - Leyland
The Role at a Glance: Senior IT Support Engineer Windsor or East Berkshire Based + Travel Across Berkshire, Hampshire, Surrey & West London £38,000 - £40,000 Plus Benefits inc. 20 days holiday + Public Holidays + Birthday Off, Pension Scheme, Generous Mileage Allowance About Us Active IT is a growing IT consultancy providing managed services and project delivery to SMEs and preparatory schools across the South East. We pride ourselves on a flexible, bespoke approach, working closely with each client to design and deliver the right technical solution for their business. With over twenty years of experience behind us, we combine the responsiveness of a small team with the depth of a mature consultancy. The Opportunity We are looking for an experienced and motivated Senior IT Support Engineer to join our technical delivery team. You will represent Active IT on site at client locations across Berkshire, Hampshire, Surrey and West London, as well as supporting in house and remote project work from our Windsor head office. This is a varied role that will suit someone who enjoys problem solving, building relationships with clients, and working across a broad range of modern technologies. You will be exposed to everything from day to day support and infrastructure projects through to cyber security, cloud migrations and network deployments. What We Are Looking For You will need to demonstrate strong technical ability alongside excellent communication and customer service skills. The ideal candidate will be based in or around East Berkshire. A full UK driving licence and your own transport are essential, as you will be travelling to client sites regularly. A generous mileage allowance is paid for all business travel. All successful candidates will be required to pass an Enhanced DBS check. We are looking for someone with at least five years of customer facing experience and a minimum of two years in a commercial IT support or projects role. A degree or relevant technical qualification is preferred, and recent Microsoft certifications will be highly regarded. Required Technical Skills • Windows Server 2019, 2022 and 2025 • Microsoft 365 advanced administration, including Exchange Online, SharePoint and Teams • Mobile device management, including Microsoft Intune and Endpoint Manager • Microsoft Entra ID (formerly Azure AD), Conditional Access and MFA • Active Directory, Group Policy and hybrid identity • Hyper V and VMware virtualisation • Windows, macOS and iPadOS desktop and device support • DNS and DHCP • Networking fundamentals: firewalls, routing, NAT, VLANs and switching • Wi Fi technologies, including UniFi or equivalent enterprise platforms • Firewall management, ideally SonicWall or similar • VPN technologies, including SSL and site to site • PC and laptop hardware diagnostics and build Desirable Skills • Jamf Pro or Jamf School for Apple device management • Microsoft Azure infrastructure and administration • Apple Business Manager and Apple School Manager • Google Workspace and Chrome device management • DNS filtering platforms such as DNSFilter or Cisco Umbrella • Backup and disaster recovery solutions, including Datto, Veeam or Microsoft 365 backup • Cyber Essentials and Cyber Essentials Plus experience • Safeguarding technologies used in education, such as Senso or Classroom Cloud • VoIP and cloud telephony platforms Qualifications Any of the following would be an advantage: • Degree level IT qualification or equivalent demonstrable industry experience • Microsoft 365 Certified: Modern Desktop Administrator, Endpoint Administrator or Identity and Access Administrator • Microsoft Azure Fundamentals (AZ 900) or Administrator (AZ 104) • Jamf Certified Associate or Jamf Certified Tech • CompTIA Network+ or Security+ General Requirements • Two or more years in a client facing, hands on technical role • Excellent verbal and written communication skills • Positive, can do attitude with the confidence to engage stakeholders at all levels • Genuine passion for IT and technology • Five or more GCSEs including English • Smart, professional appearance The Package • £38,000 to £40,000 per annum, depending on experience • Contributory pension scheme • Generous mileage allowance for business travel • 20 days annual leave plus UK public holidays • Your birthday off as an additional day of leave • Ongoing training and certification support • Friendly, collaborative team environment Apply today and be part of a team using technology to drive real-world sustainability impact. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
May 15, 2026
Full time
The Role at a Glance: Senior IT Support Engineer Windsor or East Berkshire Based + Travel Across Berkshire, Hampshire, Surrey & West London £38,000 - £40,000 Plus Benefits inc. 20 days holiday + Public Holidays + Birthday Off, Pension Scheme, Generous Mileage Allowance About Us Active IT is a growing IT consultancy providing managed services and project delivery to SMEs and preparatory schools across the South East. We pride ourselves on a flexible, bespoke approach, working closely with each client to design and deliver the right technical solution for their business. With over twenty years of experience behind us, we combine the responsiveness of a small team with the depth of a mature consultancy. The Opportunity We are looking for an experienced and motivated Senior IT Support Engineer to join our technical delivery team. You will represent Active IT on site at client locations across Berkshire, Hampshire, Surrey and West London, as well as supporting in house and remote project work from our Windsor head office. This is a varied role that will suit someone who enjoys problem solving, building relationships with clients, and working across a broad range of modern technologies. You will be exposed to everything from day to day support and infrastructure projects through to cyber security, cloud migrations and network deployments. What We Are Looking For You will need to demonstrate strong technical ability alongside excellent communication and customer service skills. The ideal candidate will be based in or around East Berkshire. A full UK driving licence and your own transport are essential, as you will be travelling to client sites regularly. A generous mileage allowance is paid for all business travel. All successful candidates will be required to pass an Enhanced DBS check. We are looking for someone with at least five years of customer facing experience and a minimum of two years in a commercial IT support or projects role. A degree or relevant technical qualification is preferred, and recent Microsoft certifications will be highly regarded. Required Technical Skills • Windows Server 2019, 2022 and 2025 • Microsoft 365 advanced administration, including Exchange Online, SharePoint and Teams • Mobile device management, including Microsoft Intune and Endpoint Manager • Microsoft Entra ID (formerly Azure AD), Conditional Access and MFA • Active Directory, Group Policy and hybrid identity • Hyper V and VMware virtualisation • Windows, macOS and iPadOS desktop and device support • DNS and DHCP • Networking fundamentals: firewalls, routing, NAT, VLANs and switching • Wi Fi technologies, including UniFi or equivalent enterprise platforms • Firewall management, ideally SonicWall or similar • VPN technologies, including SSL and site to site • PC and laptop hardware diagnostics and build Desirable Skills • Jamf Pro or Jamf School for Apple device management • Microsoft Azure infrastructure and administration • Apple Business Manager and Apple School Manager • Google Workspace and Chrome device management • DNS filtering platforms such as DNSFilter or Cisco Umbrella • Backup and disaster recovery solutions, including Datto, Veeam or Microsoft 365 backup • Cyber Essentials and Cyber Essentials Plus experience • Safeguarding technologies used in education, such as Senso or Classroom Cloud • VoIP and cloud telephony platforms Qualifications Any of the following would be an advantage: • Degree level IT qualification or equivalent demonstrable industry experience • Microsoft 365 Certified: Modern Desktop Administrator, Endpoint Administrator or Identity and Access Administrator • Microsoft Azure Fundamentals (AZ 900) or Administrator (AZ 104) • Jamf Certified Associate or Jamf Certified Tech • CompTIA Network+ or Security+ General Requirements • Two or more years in a client facing, hands on technical role • Excellent verbal and written communication skills • Positive, can do attitude with the confidence to engage stakeholders at all levels • Genuine passion for IT and technology • Five or more GCSEs including English • Smart, professional appearance The Package • £38,000 to £40,000 per annum, depending on experience • Contributory pension scheme • Generous mileage allowance for business travel • 20 days annual leave plus UK public holidays • Your birthday off as an additional day of leave • Ongoing training and certification support • Friendly, collaborative team environment Apply today and be part of a team using technology to drive real-world sustainability impact. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Through a culture of collaboration, learning and opportunity, Customer Service is a community of vibrant and dynamic service and technology experts, executing all facets of our operation with consistency, pride and efficiency. Technical Operations provide high level level technical support to UK business customers. As a team of experienced engineers, we are responsible for the swift repair of complex customer issues where there is no known or documented resolution. We are passionate about effective troubleshooting as well as a second-to-none customer experience. The team are kept on their toes by supporting new and exciting services as the technological world continues to evolve. Here are some of the technologies a successful candidate can expect to provide support for: Public Cloud management including Microsoft Azure and AWS Veeam, ASR and associated backup technologies VMWare support and provisioning Windows server management Linux server management Active Directory and Group Policy Microsoft Exchange Let's cover some of the duties and responsibilities of an engineer in the Technical Operations Team: Effective troubleshooting of live complex customer issues ranging from high priority business-critical faults, to requests for information regarding their solution Managing incidents by providing quality customer updates as per Claranet's SLAs, whilst maintaining detailed notes in our Service Now ticketing system Excellent customer service provided via telephone, our customer portal or even in video conference with clients Engagement with additional technical resources outside the team to aid in resolution of incidents, whilst keeping ownership of the customer experience Great working relations with our Service Desk and Service Assurance operational teams, for which we act as an escalation point. The Technical Operations Team frequently engages in delivering training or answering ad-hoc questions from our 1st line teams Keeping up to date with new and exciting technologies and services that make their way into our Support world. As a senior team we are an important part of ensuring that new services are well supported and documented for the consumption of our department Production of documentation to improve our efficiency as a team and wider department in the form of guides, customer solution information, troubleshooting processes and so on Participate in an on call rota to provide out of hours support for critical incidents, in line with business requirements Position Specifications An enthusiastic and dynamic engineer who is excited by the challenges of working in a fast-paced support environment Passionate about providing first class customer support of both core hosted solutions and newly emerging technologies Someone with a relentless appetite for problem-solving and methodical troubleshooting A Team player who can slot into a roster of like-minded individuals Here are some industry-recognised qualifications that are highly desirable for this role: AZ-104 Microsoft Azure Administrator AWS Cloud Practitioner
May 15, 2026
Full time
Through a culture of collaboration, learning and opportunity, Customer Service is a community of vibrant and dynamic service and technology experts, executing all facets of our operation with consistency, pride and efficiency. Technical Operations provide high level level technical support to UK business customers. As a team of experienced engineers, we are responsible for the swift repair of complex customer issues where there is no known or documented resolution. We are passionate about effective troubleshooting as well as a second-to-none customer experience. The team are kept on their toes by supporting new and exciting services as the technological world continues to evolve. Here are some of the technologies a successful candidate can expect to provide support for: Public Cloud management including Microsoft Azure and AWS Veeam, ASR and associated backup technologies VMWare support and provisioning Windows server management Linux server management Active Directory and Group Policy Microsoft Exchange Let's cover some of the duties and responsibilities of an engineer in the Technical Operations Team: Effective troubleshooting of live complex customer issues ranging from high priority business-critical faults, to requests for information regarding their solution Managing incidents by providing quality customer updates as per Claranet's SLAs, whilst maintaining detailed notes in our Service Now ticketing system Excellent customer service provided via telephone, our customer portal or even in video conference with clients Engagement with additional technical resources outside the team to aid in resolution of incidents, whilst keeping ownership of the customer experience Great working relations with our Service Desk and Service Assurance operational teams, for which we act as an escalation point. The Technical Operations Team frequently engages in delivering training or answering ad-hoc questions from our 1st line teams Keeping up to date with new and exciting technologies and services that make their way into our Support world. As a senior team we are an important part of ensuring that new services are well supported and documented for the consumption of our department Production of documentation to improve our efficiency as a team and wider department in the form of guides, customer solution information, troubleshooting processes and so on Participate in an on call rota to provide out of hours support for critical incidents, in line with business requirements Position Specifications An enthusiastic and dynamic engineer who is excited by the challenges of working in a fast-paced support environment Passionate about providing first class customer support of both core hosted solutions and newly emerging technologies Someone with a relentless appetite for problem-solving and methodical troubleshooting A Team player who can slot into a roster of like-minded individuals Here are some industry-recognised qualifications that are highly desirable for this role: AZ-104 Microsoft Azure Administrator AWS Cloud Practitioner
Role: IT Support Technician Location: Mansfield Salary: 30,000 - 32,000 Benefits; A collaborative and supportive work environment. On site parking Opportunities for career development and training. Competitive salary and benefits package. Exposure to diverse and exciting IT challenges within a dynamic organisation. Company: Our client is a market leader in the design, manufacture, supply, and maintenance of premium doors and doorsets. Our expertise spans the full lifecycle of doorsets, ensuring they are not only of the highest quality but also maintained to exacting standards. Role Overview: The IT Support Technician plays a key role in maintaining the stability, performance, and security of IT systems across the organisation. This position is responsible for delivering advanced technical support, resolving complex issues, and ensuring a high standard of service delivery to end users. In addition to core support responsibilities, the role includes mentoring junior technicians, sharing technical knowledge, and supporting team development. The IT Support Technician also contributes to infrastructure projects, system enhancements, and continuous service improvement initiatives. The position requires a proactive, hands-on individual with strong diagnostic and problem-solving skills, excellent communication abilities, and a collaborative approach to working within a dynamic IT environment. Responsibilities: 1st-3rd Line Technical Support Manage and resolve escalated support tickets across all levels, diagnosing complex hardware, software, and network issues while providing technical guidance and mentorship to junior team members. Infrastructure & Systems Management Maintain and support core IT systems, including Windows Server environments, Active Directory, Microsoft 365, and virtualisation platforms (e.g. Hyper-V), ensuring system reliability and performance. Network Support Diagnose and resolve network-related issues, including TCP/IP, DNS, DHCP, VLANs, and firewall configurations, ensuring minimal disruption to business operations. Bespoke Application Support Provide ongoing support, troubleshooting, and user assistance for internally developed business applications, including Excel-based tools (e.g. FTB) and Windows-based systems such as Production Tracker. Work closely with internal development teams and stakeholders to resolve issues, support enhancements, and ensure system availability and usability. Project Involvement & Delivery Support the planning and execution of IT projects such as hardware rollouts, system migrations, software implementations, and asset register management. Documentation & Reporting Maintain accurate and up-to-date documentation of incidents, resolutions, and system configurations. Contribute to SLA adherence, reporting, and continuous service improvement initiatives. User Support & Training Provide end-user support and guidance, ensuring effective use of IT systems and promoting best practices across the organisation. Policy Compliance & Governance Ensure all users adhere to company IT policies, security standards, and procedures, supporting overall compliance and risk management. Operational Support & Continuous Improvement Work collaboratively with the IT team on non-support activities, including server patching, maintenance of unmanned devices, and continuous technical training and development. Requirements: 5 years previous experience in a helpdesk environment is necessary. Planning, organising and good communication skills. Access to own vehicle. Willingness to learn. Understanding of SQL would be very beneficial. Adaptable to changing circumstances and demands. Good knowledge of Microsoft Office 365, especially Excel/VBA. Good Knowledge of Windows and Server operating system. Good problem-solving skills. Knowledge of infrastructure setups would be advantageous. INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
May 15, 2026
Full time
Role: IT Support Technician Location: Mansfield Salary: 30,000 - 32,000 Benefits; A collaborative and supportive work environment. On site parking Opportunities for career development and training. Competitive salary and benefits package. Exposure to diverse and exciting IT challenges within a dynamic organisation. Company: Our client is a market leader in the design, manufacture, supply, and maintenance of premium doors and doorsets. Our expertise spans the full lifecycle of doorsets, ensuring they are not only of the highest quality but also maintained to exacting standards. Role Overview: The IT Support Technician plays a key role in maintaining the stability, performance, and security of IT systems across the organisation. This position is responsible for delivering advanced technical support, resolving complex issues, and ensuring a high standard of service delivery to end users. In addition to core support responsibilities, the role includes mentoring junior technicians, sharing technical knowledge, and supporting team development. The IT Support Technician also contributes to infrastructure projects, system enhancements, and continuous service improvement initiatives. The position requires a proactive, hands-on individual with strong diagnostic and problem-solving skills, excellent communication abilities, and a collaborative approach to working within a dynamic IT environment. Responsibilities: 1st-3rd Line Technical Support Manage and resolve escalated support tickets across all levels, diagnosing complex hardware, software, and network issues while providing technical guidance and mentorship to junior team members. Infrastructure & Systems Management Maintain and support core IT systems, including Windows Server environments, Active Directory, Microsoft 365, and virtualisation platforms (e.g. Hyper-V), ensuring system reliability and performance. Network Support Diagnose and resolve network-related issues, including TCP/IP, DNS, DHCP, VLANs, and firewall configurations, ensuring minimal disruption to business operations. Bespoke Application Support Provide ongoing support, troubleshooting, and user assistance for internally developed business applications, including Excel-based tools (e.g. FTB) and Windows-based systems such as Production Tracker. Work closely with internal development teams and stakeholders to resolve issues, support enhancements, and ensure system availability and usability. Project Involvement & Delivery Support the planning and execution of IT projects such as hardware rollouts, system migrations, software implementations, and asset register management. Documentation & Reporting Maintain accurate and up-to-date documentation of incidents, resolutions, and system configurations. Contribute to SLA adherence, reporting, and continuous service improvement initiatives. User Support & Training Provide end-user support and guidance, ensuring effective use of IT systems and promoting best practices across the organisation. Policy Compliance & Governance Ensure all users adhere to company IT policies, security standards, and procedures, supporting overall compliance and risk management. Operational Support & Continuous Improvement Work collaboratively with the IT team on non-support activities, including server patching, maintenance of unmanned devices, and continuous technical training and development. Requirements: 5 years previous experience in a helpdesk environment is necessary. Planning, organising and good communication skills. Access to own vehicle. Willingness to learn. Understanding of SQL would be very beneficial. Adaptable to changing circumstances and demands. Good knowledge of Microsoft Office 365, especially Excel/VBA. Good Knowledge of Windows and Server operating system. Good problem-solving skills. Knowledge of infrastructure setups would be advantageous. INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
Business Development Manager Overview We are recruiting for a Business Development Manager to join our Growth team. The role requires industry knowledge, commercial insight and collaborative leadership to help shape the organisations short-term and long-term success within the evolving water and environmental landscape. Up to £65k doe + bonus Company car / car allowance We specialise in sustainable water asset management solutions, delivering exceptional value outcomes in potable water, wastewater and the environment. There s never been a more exciting time to join us. With increasing investment in water, wastewater, and environmental infrastructure, we re growing fast - and we re looking for passionate people to grow with us. What you'll be doing This is a high impact role, reporting directly to the Chief Growth Officer. You will play a key role in promoting the business as a purpose lead sustainability expert co-ordinating end-market work winning activities and supporting strategic initiatives across Water, Wastewater and Environment. Drive sales enquiries and opportunities through effective client-interaction and internal stakeholder management Support Regional Directors, Framework and Delivery Managers in winning work and expanding opportunities Support the Client Development Plan (CDP) and process, driving actions to deliver on revenue growth objectives Focus on the most beneficial clients, products and services in particular growing ROV / PM100 solutions to new clients Present Water, Wastewater and Environment services and capabilities to existing and prospective customers Communicate new product and service development / innovation to existing and prospective clients Work with the marketing team to produce and deliver marketing literature, including case studies, insights, reports and presentations Identify cross-selling opportunities to maximise revenues from each customer Who we're looking for You will be an experienced Business Development Manager with a strong knowledge of the water market, including regulatory frameworks. Proven business development experience and revenue growth Demonstrable experience of realising business opportunities Experience in Environment, Wastewater, Clean Water Relevant sales and marketing qualification or equivalent to NVQ Level 4, or Huthwaite SPIN Selling, or Miller Heiman strategic selling What we're offering Holidays You will receive 24 days paid holiday per annum, rising to 25 after two years service Options to buy five extra days using the Holiday Scheme Volunteering day - up to two days per year to contribute to our local communities Enhanced occupational maternity leave policy Finance / Rewards Up to £65k doe + bonus Company car / car allowance Pension You will receive a 6% company pension contribution Life Assurance Income protection Benifex Platform - including the Technology Scheme, Dental Plan, and the Bike Scheme Health and Wellbeing Private Medical Insurance Eyecare Scheme Apply Now!
May 15, 2026
Full time
Business Development Manager Overview We are recruiting for a Business Development Manager to join our Growth team. The role requires industry knowledge, commercial insight and collaborative leadership to help shape the organisations short-term and long-term success within the evolving water and environmental landscape. Up to £65k doe + bonus Company car / car allowance We specialise in sustainable water asset management solutions, delivering exceptional value outcomes in potable water, wastewater and the environment. There s never been a more exciting time to join us. With increasing investment in water, wastewater, and environmental infrastructure, we re growing fast - and we re looking for passionate people to grow with us. What you'll be doing This is a high impact role, reporting directly to the Chief Growth Officer. You will play a key role in promoting the business as a purpose lead sustainability expert co-ordinating end-market work winning activities and supporting strategic initiatives across Water, Wastewater and Environment. Drive sales enquiries and opportunities through effective client-interaction and internal stakeholder management Support Regional Directors, Framework and Delivery Managers in winning work and expanding opportunities Support the Client Development Plan (CDP) and process, driving actions to deliver on revenue growth objectives Focus on the most beneficial clients, products and services in particular growing ROV / PM100 solutions to new clients Present Water, Wastewater and Environment services and capabilities to existing and prospective customers Communicate new product and service development / innovation to existing and prospective clients Work with the marketing team to produce and deliver marketing literature, including case studies, insights, reports and presentations Identify cross-selling opportunities to maximise revenues from each customer Who we're looking for You will be an experienced Business Development Manager with a strong knowledge of the water market, including regulatory frameworks. Proven business development experience and revenue growth Demonstrable experience of realising business opportunities Experience in Environment, Wastewater, Clean Water Relevant sales and marketing qualification or equivalent to NVQ Level 4, or Huthwaite SPIN Selling, or Miller Heiman strategic selling What we're offering Holidays You will receive 24 days paid holiday per annum, rising to 25 after two years service Options to buy five extra days using the Holiday Scheme Volunteering day - up to two days per year to contribute to our local communities Enhanced occupational maternity leave policy Finance / Rewards Up to £65k doe + bonus Company car / car allowance Pension You will receive a 6% company pension contribution Life Assurance Income protection Benifex Platform - including the Technology Scheme, Dental Plan, and the Bike Scheme Health and Wellbeing Private Medical Insurance Eyecare Scheme Apply Now!
Are you an experienced IT Change or Technology Delivery leader who thrives in fast-paced environments and enjoys building structure, improving delivery capability, and leading from the front? We're supporting a growing business in the search for a Head of IT Change Delivery to play a pivotal role within their technology leadership team. This is a high-impact role, ideal for someone who combines strong programme delivery experience with the leadership capability to develop teams, improve governance, and act as a trusted partner to both IT and the wider business. You'll work closely with the IT Director as their right hand person, helping drive and mature the organisation's IT change capability across a broad portfolio of transformation and business-critical technology initiatives. The Role You'll take ownership of the end-to-end IT change delivery life cycle across multiple concurrent projects and programmes, ensuring delivery is structured, prioritised and aligned to wider business objectives. Alongside leading a small team of Project Managers, Business Analysts, and delivery-focused technical resources, you'll also remain hands-on in the delivery of larger and more complex initiatives. The environment is collaborative, commercially focused, and moving through significant technology and operational change. Current Projects & Technology Landscape The business has a strong pipeline of upcoming initiatives, including: Salesforce enhancement programmes IFS optimisation and improvement projects Longer term CRM and ERP transformation activity IoT related projects linked to new smart product initiatives Ongoing technology stack modernisation Process improvement and delivery maturity initiatives Key Responsibilities Lead and evolve the IT Change and Delivery function Drive governance, prioritisation, and delivery best practice Lead complex cross-functional programmes and projects Manage and mentor a delivery team Build strong relationships with stakeholders across the wider business Balance strategic planning with hands-on delivery involvement Ensure delivery risks, dependencies and resource demands are effectively managed Support both Agile and Waterfall delivery approaches where appropriate Experience Required: You'll be a pragmatic and commercially aware technology delivery leader with the ability to operate comfortably across both strategy and execution. You'll likely bring: Experience leading IT change, transformation or project delivery functions Strong stakeholder engagement and business partnering skills Experience managing teams within technology delivery environments A hands-on approach with the ability to lead major programmes directly Strong governance, planning and prioritisation capability Experience working within fast-paced operational businesses Advantageous Exposure to technologies/environments such as: Salesforce IFS Dot Digital Five9 What's On Offer High-profile role working closely with senior leadership Opportunity to shape and mature an evolving IT Change function Broad transformation exposure across strategic initiatives Hybrid working environment Competitive salary and benefits package If you're looking for a role where you can genuinely influence delivery capability, drive meaningful change, and operate as a key technology leader within the business, we'd be keen to speak with you. At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
May 15, 2026
Full time
Are you an experienced IT Change or Technology Delivery leader who thrives in fast-paced environments and enjoys building structure, improving delivery capability, and leading from the front? We're supporting a growing business in the search for a Head of IT Change Delivery to play a pivotal role within their technology leadership team. This is a high-impact role, ideal for someone who combines strong programme delivery experience with the leadership capability to develop teams, improve governance, and act as a trusted partner to both IT and the wider business. You'll work closely with the IT Director as their right hand person, helping drive and mature the organisation's IT change capability across a broad portfolio of transformation and business-critical technology initiatives. The Role You'll take ownership of the end-to-end IT change delivery life cycle across multiple concurrent projects and programmes, ensuring delivery is structured, prioritised and aligned to wider business objectives. Alongside leading a small team of Project Managers, Business Analysts, and delivery-focused technical resources, you'll also remain hands-on in the delivery of larger and more complex initiatives. The environment is collaborative, commercially focused, and moving through significant technology and operational change. Current Projects & Technology Landscape The business has a strong pipeline of upcoming initiatives, including: Salesforce enhancement programmes IFS optimisation and improvement projects Longer term CRM and ERP transformation activity IoT related projects linked to new smart product initiatives Ongoing technology stack modernisation Process improvement and delivery maturity initiatives Key Responsibilities Lead and evolve the IT Change and Delivery function Drive governance, prioritisation, and delivery best practice Lead complex cross-functional programmes and projects Manage and mentor a delivery team Build strong relationships with stakeholders across the wider business Balance strategic planning with hands-on delivery involvement Ensure delivery risks, dependencies and resource demands are effectively managed Support both Agile and Waterfall delivery approaches where appropriate Experience Required: You'll be a pragmatic and commercially aware technology delivery leader with the ability to operate comfortably across both strategy and execution. You'll likely bring: Experience leading IT change, transformation or project delivery functions Strong stakeholder engagement and business partnering skills Experience managing teams within technology delivery environments A hands-on approach with the ability to lead major programmes directly Strong governance, planning and prioritisation capability Experience working within fast-paced operational businesses Advantageous Exposure to technologies/environments such as: Salesforce IFS Dot Digital Five9 What's On Offer High-profile role working closely with senior leadership Opportunity to shape and mature an evolving IT Change function Broad transformation exposure across strategic initiatives Hybrid working environment Competitive salary and benefits package If you're looking for a role where you can genuinely influence delivery capability, drive meaningful change, and operate as a key technology leader within the business, we'd be keen to speak with you. At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
3rd Line IT Support Engineer Salary: £45k + excellent benefits package Hybrid: 2 days from home / 3 days from the Caerphilly. There is a requirement to work on-call as part of a rota (paid). SC Clearance required. We have an exciting opportunity for a 3rd Line IT Support Engineer to join a leading and growing Managed Service Provider and Systems Integrator. This role will support a diverse customer base in both the public and private sectors. We are keen to hear from 3rd Line IT Support Engineers with experience in a Managed Service Provider environment and ideally Modern Workplace / EUC engineering. The role offers excellent scope and future growth opportunities for the right candidate. 3rd Line IT Support Engineer experience requirements: Enterprise EUC environments, including Windows, macOS, mobile devices, virtual desktops (VDI), and collaboration tools. Microsoft 365, Intune, Active Directory, Group Policy, and other modern workplace technologies. Virtualisation technologies (e.g., Proxmox, VMware, Microsoft Hyper-V). Market leading Backup and recovery solutions. Security Management utilising AntiSpam, Web filtering and various AV Technologies Edge Security management e.g. Configure, manage and monitor firewalls, VPON s and security appliances The role: Delivering outstanding 3rd line technical support as the final escalation point for all EUC-related incidents and service requests whilst working to high standards in the ITIL areas of Incident, Problem, Change and Service Request. Managing and optimising enterprise EUC environments, including Windows, macOS, mobile devices, virtual desktops (VDI), and collaboration tools. Maintaining and supporting Microsoft 365, Intune, Active Directory, Group Policy, and other modern workplace technologies. Deploying and managing endpoint security solutions, patching, and compliance policies. Providing technical leadership and mentorship to Tier 1 and Tier 2 engineers. Working at the technical lead on major incidents, problem management, and root cause analysis to prevent recurring issues. Collaborating with project teams on EUC transformation initiatives, including device rollouts, migrations, and modern workplace solutions. Maintaining and updating IT documentation and processes. If this sounds like the role that you are looking for, then please apply attaching your CV. Smartsearch take your privacy seriously and will only use your personal information to administer your application. To effectively process your application, we may share your details with the company for whom we are collecting job applications and Smartsearch or the company may contact you by email, telephone or SMS. A copy of our privacy policy will be emailed to you upon receipt of your application.
May 15, 2026
Full time
3rd Line IT Support Engineer Salary: £45k + excellent benefits package Hybrid: 2 days from home / 3 days from the Caerphilly. There is a requirement to work on-call as part of a rota (paid). SC Clearance required. We have an exciting opportunity for a 3rd Line IT Support Engineer to join a leading and growing Managed Service Provider and Systems Integrator. This role will support a diverse customer base in both the public and private sectors. We are keen to hear from 3rd Line IT Support Engineers with experience in a Managed Service Provider environment and ideally Modern Workplace / EUC engineering. The role offers excellent scope and future growth opportunities for the right candidate. 3rd Line IT Support Engineer experience requirements: Enterprise EUC environments, including Windows, macOS, mobile devices, virtual desktops (VDI), and collaboration tools. Microsoft 365, Intune, Active Directory, Group Policy, and other modern workplace technologies. Virtualisation technologies (e.g., Proxmox, VMware, Microsoft Hyper-V). Market leading Backup and recovery solutions. Security Management utilising AntiSpam, Web filtering and various AV Technologies Edge Security management e.g. Configure, manage and monitor firewalls, VPON s and security appliances The role: Delivering outstanding 3rd line technical support as the final escalation point for all EUC-related incidents and service requests whilst working to high standards in the ITIL areas of Incident, Problem, Change and Service Request. Managing and optimising enterprise EUC environments, including Windows, macOS, mobile devices, virtual desktops (VDI), and collaboration tools. Maintaining and supporting Microsoft 365, Intune, Active Directory, Group Policy, and other modern workplace technologies. Deploying and managing endpoint security solutions, patching, and compliance policies. Providing technical leadership and mentorship to Tier 1 and Tier 2 engineers. Working at the technical lead on major incidents, problem management, and root cause analysis to prevent recurring issues. Collaborating with project teams on EUC transformation initiatives, including device rollouts, migrations, and modern workplace solutions. Maintaining and updating IT documentation and processes. If this sounds like the role that you are looking for, then please apply attaching your CV. Smartsearch take your privacy seriously and will only use your personal information to administer your application. To effectively process your application, we may share your details with the company for whom we are collecting job applications and Smartsearch or the company may contact you by email, telephone or SMS. A copy of our privacy policy will be emailed to you upon receipt of your application.
SailPoint IAM Engineer - 6 -12 months - Mainly remote with some travel to a location on the South West - Market rates Inside ir35 Please note: Due to the nature of the project, successful applicants will be required to be SC cleared prior to appointment. Key Responsibilities Design, configure, and support SailPoint IIQ and ISC solutions Implement and enhance Joiner / Mover / Leaver (JML) processes Develop and support provisioning workflows, access requests, and certification campaigns Configure application onboarding and connector integrations Support RBAC and access governance initiatives Integrate SailPoint with enterprise applications, directories, HR systems, and cloud platforms Collaborate with security, infrastructure, and application teams to resolve IAM-related issues Support audit, compliance, and governance requirements Produce technical documentation and implementation artefacts Contribute to ongoing IAM transformation and optimisation initiatives Essential Skills & Experience Strong hands-on experience with SailPoint IdentityIQ (IIQ) and/or Identity Security Cloud (ISC) Proven delivery experience within enterprise IAM / IGA programmes Strong understanding of: o Identity Governance & Administration (IGA) o RBAC o Least Privilege o Segregation of Duties (SoD) o Identity lifecycle management Experience configuring: o Access requests o Approval workflows o Certifications / recertifications o Provisioning integrations o Application connectors Experience integrating SailPoint with: o Microsoft Entra ID / Azure AD o LDAP / Active Directory o HR platforms o SaaS and cloud applications Strong scripting and automation skills: o PowerShell o APIs o Java / BeanShell Experience working in hybrid cloud environments Desirable Skills Experience with CyberArk or other PAM technologies Experience with SailPoint ISC migrations or hybrid IIQ/ISC environments Experience across Azure, AWS, or GCP Understanding of Zero Trust security principles SailPoint certifications Security certifications such as SC-300, CISSP, or CCSP This temporary contract is inside IR35 and will require working under the direction of the client delivery manager as part of a multi-disciplinary team. The successful candidate will follow established delivery processes and working practices This role requires the successful candidate to undergo and be eligible for UK Security Vetting at SC/DV level. Clearance sponsorship will be provided where required. Due to the nature of the work, candidates should meet the relevant residency requirements. If applicable, reserved post nationality restrictions will be confirmed by the client. Damia is committed to inclusive recruitment and welcomes applicants from all backgrounds. Due to the secure nature of the position and working environment, you must have, or be eligible to obtain Security Clearance Damia Group Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept our Data Protection Policy which can be found on our website. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job. Should the role require the successful candidate to undergo and be eligible for UK Security Vetting. Clearance sponsorship will be provided where required. Due to the nature of the work, candidates should meet the relevant residency requirements. If applicable, Reserved Post nationality restrictions will be confirmed by the client. Damia is committed to inclusive recruitment and welcomes applicants from all backgrounds. Damia Group is acting as an Employment Business in relation to this vacancy and in accordance to Conduct Regulations 2003.
May 15, 2026
Contractor
SailPoint IAM Engineer - 6 -12 months - Mainly remote with some travel to a location on the South West - Market rates Inside ir35 Please note: Due to the nature of the project, successful applicants will be required to be SC cleared prior to appointment. Key Responsibilities Design, configure, and support SailPoint IIQ and ISC solutions Implement and enhance Joiner / Mover / Leaver (JML) processes Develop and support provisioning workflows, access requests, and certification campaigns Configure application onboarding and connector integrations Support RBAC and access governance initiatives Integrate SailPoint with enterprise applications, directories, HR systems, and cloud platforms Collaborate with security, infrastructure, and application teams to resolve IAM-related issues Support audit, compliance, and governance requirements Produce technical documentation and implementation artefacts Contribute to ongoing IAM transformation and optimisation initiatives Essential Skills & Experience Strong hands-on experience with SailPoint IdentityIQ (IIQ) and/or Identity Security Cloud (ISC) Proven delivery experience within enterprise IAM / IGA programmes Strong understanding of: o Identity Governance & Administration (IGA) o RBAC o Least Privilege o Segregation of Duties (SoD) o Identity lifecycle management Experience configuring: o Access requests o Approval workflows o Certifications / recertifications o Provisioning integrations o Application connectors Experience integrating SailPoint with: o Microsoft Entra ID / Azure AD o LDAP / Active Directory o HR platforms o SaaS and cloud applications Strong scripting and automation skills: o PowerShell o APIs o Java / BeanShell Experience working in hybrid cloud environments Desirable Skills Experience with CyberArk or other PAM technologies Experience with SailPoint ISC migrations or hybrid IIQ/ISC environments Experience across Azure, AWS, or GCP Understanding of Zero Trust security principles SailPoint certifications Security certifications such as SC-300, CISSP, or CCSP This temporary contract is inside IR35 and will require working under the direction of the client delivery manager as part of a multi-disciplinary team. The successful candidate will follow established delivery processes and working practices This role requires the successful candidate to undergo and be eligible for UK Security Vetting at SC/DV level. Clearance sponsorship will be provided where required. Due to the nature of the work, candidates should meet the relevant residency requirements. If applicable, reserved post nationality restrictions will be confirmed by the client. Damia is committed to inclusive recruitment and welcomes applicants from all backgrounds. Due to the secure nature of the position and working environment, you must have, or be eligible to obtain Security Clearance Damia Group Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept our Data Protection Policy which can be found on our website. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job. Should the role require the successful candidate to undergo and be eligible for UK Security Vetting. Clearance sponsorship will be provided where required. Due to the nature of the work, candidates should meet the relevant residency requirements. If applicable, Reserved Post nationality restrictions will be confirmed by the client. Damia is committed to inclusive recruitment and welcomes applicants from all backgrounds. Damia Group is acting as an Employment Business in relation to this vacancy and in accordance to Conduct Regulations 2003.
IT Support Engineer ( Schools ) Bromley Area 35,000 - 37,000 + Paid Milage + Training + Progression + Company Benefits Are you an IT Support Engineer looking to join one of the UKs most well established MSP for schools which has been operating since 1999? Would you like to further your career by delivering a high quality service to a range of different educational establishments? On offer is the opportunity to provide it support for multiple schools in the London region, while still providing a fantastic work life balance. Working alongside industry leading professionals, as well as optional fully funded training courses. This company prides itself on providing certified training for it its employees. This business truly cares for their employees well being, offering great working hours and renumeration. In this role you will be offering IT Support for schools using different systems such as Microsoft 365, active directory Intune, networking, Hardware, and server products. The ideal candidate will have IT support experience within the education sector and the ability to pass a fully enhanced DBS check and be commutable to the Bromley area office. The Role Providing IT Support Working at variety of locations Great communication skills The Person Ability to pass a DBS Experience in education system Commutable to Bromley Full UK driving license and own car We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
May 15, 2026
Full time
IT Support Engineer ( Schools ) Bromley Area 35,000 - 37,000 + Paid Milage + Training + Progression + Company Benefits Are you an IT Support Engineer looking to join one of the UKs most well established MSP for schools which has been operating since 1999? Would you like to further your career by delivering a high quality service to a range of different educational establishments? On offer is the opportunity to provide it support for multiple schools in the London region, while still providing a fantastic work life balance. Working alongside industry leading professionals, as well as optional fully funded training courses. This company prides itself on providing certified training for it its employees. This business truly cares for their employees well being, offering great working hours and renumeration. In this role you will be offering IT Support for schools using different systems such as Microsoft 365, active directory Intune, networking, Hardware, and server products. The ideal candidate will have IT support experience within the education sector and the ability to pass a fully enhanced DBS check and be commutable to the Bromley area office. The Role Providing IT Support Working at variety of locations Great communication skills The Person Ability to pass a DBS Experience in education system Commutable to Bromley Full UK driving license and own car We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Ernest Gordon Recruitment Limited
City, Manchester
Business Development Manager (Construction) Manchester 45,000 - 55,000 + Progression + Training + Bonus + Car Allowance + Training + Site Visit + Office Based + Medical Insurance Are you a Business Development Manager from the construction or painting and decorating industry looking to step into a role with a painting and decorating contractor offering 20% performance bonus to boost your earnings, hybrid working and progression to Commercial Director? With 50 years' experience as a painter and decorating contractor, this growing company covers every industry for their perfect finishing touches. Current projects include working on airports and prisons over the UK, and its proven record has seen growth in their business demanding a Business Development Manager to drive this further. The role involves identifying new business opportunities, building strong relationships with clients, and generating leads across Residential and Commercial and Construction projects. Responsibilities include preparing and presenting proposals, managing client accounts, and working closely with the operations and estimating teams to ensure projects are delivered to a high standard. This role would suit someone with business development experience from the construction or painting and decorating industry looking to join a family-run business where no two projects are the same. The role: Building and developing client relationships Generating new projects and leads Working closely to the Estimating and Operations team Hybrid once probation period completed Mon-Thurs (8:30am-5pm) Fri (8:30-4pm) 20% performance bonus and 5000 car allowance The Person: Experience in Business Development From the Construction or painting and decorating industry Willing to commute Carlisle (Main Office) once a week and Site Visits (Mainly Northwest) Construction, Painting, Decorating, Carlisle, Manchester, Projects, Clients, Relationships, Business, Development, Bonus, Hybrid Reference number: BBBH25086c If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
May 15, 2026
Full time
Business Development Manager (Construction) Manchester 45,000 - 55,000 + Progression + Training + Bonus + Car Allowance + Training + Site Visit + Office Based + Medical Insurance Are you a Business Development Manager from the construction or painting and decorating industry looking to step into a role with a painting and decorating contractor offering 20% performance bonus to boost your earnings, hybrid working and progression to Commercial Director? With 50 years' experience as a painter and decorating contractor, this growing company covers every industry for their perfect finishing touches. Current projects include working on airports and prisons over the UK, and its proven record has seen growth in their business demanding a Business Development Manager to drive this further. The role involves identifying new business opportunities, building strong relationships with clients, and generating leads across Residential and Commercial and Construction projects. Responsibilities include preparing and presenting proposals, managing client accounts, and working closely with the operations and estimating teams to ensure projects are delivered to a high standard. This role would suit someone with business development experience from the construction or painting and decorating industry looking to join a family-run business where no two projects are the same. The role: Building and developing client relationships Generating new projects and leads Working closely to the Estimating and Operations team Hybrid once probation period completed Mon-Thurs (8:30am-5pm) Fri (8:30-4pm) 20% performance bonus and 5000 car allowance The Person: Experience in Business Development From the Construction or painting and decorating industry Willing to commute Carlisle (Main Office) once a week and Site Visits (Mainly Northwest) Construction, Painting, Decorating, Carlisle, Manchester, Projects, Clients, Relationships, Business, Development, Bonus, Hybrid Reference number: BBBH25086c If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
