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Network IT Recruitment
Network Engineer (3rd Line)
Network IT Recruitment Solihull, West Midlands
Role: 3rd Line Network Engineer Location: Solihull (Fully On-Site) Salary: £40,000 - £45,000 Network IT are working with a growing and highly regarded managed services provider to recruit a 3rd Line Network Engineer . This is a senior technical role supporting complex, enterprise and ISP-level networks across a diverse customer base covering numerous sectors and industries with their own bespoke requirements. This is an excellent opportunity for an experienced engineer who thrives in high-impact environments, enjoys solving complex issues, and wants to work across a broad, modern networking stack. This role will require you to work Monday to Friday out of our clients Solihull office, please ensure you can accommodate to these circumstances before applying. Role Overview As a 3rd Line Network Engineer , you will provide advanced technical support and own escalated issues across end-to-end network environments. You will be responsible for diagnosing and resolving complex connectivity problems, ensuring the stability, performance, and security of mission-critical systems. You will work across the full network stack - from ISP backbone and WAN connectivity through to customer edge, Firewalls, LAN switching, and wireless infrastructure - playing a key role in maintaining high service standards and customer satisfaction. This role requires a highly analytical and detail-oriented professional who can manage multiple priorities, communicate clearly with stakeholders, and deliver under pressure. Key Responsibilities Provide 3rd line support across complex enterprise and ISP-level network environments Own and resolve escalated network incidents , performing deep technical diagnostics Support full-stack networking including WAN, LAN, routing, switching, Firewalls, wireless, and SD-WAN Troubleshoot issues across core backbone, circuits, customer edge, and on-site infrastructure Work across multi-vendor environments including Fortinet, Cisco Meraki, and Palo Alto Ensure high levels of network performance, availability, and reliability Maintain detailed documentation and update ITSM/ticketing systems (eg ServiceNow) Collaborate with internal teams and support knowledge sharing across the wider technical function Support customers in mission-critical environments , ensuring professionalism and accuracy at all times Essential Skills & Experience Proven experience in a 3rd Line Network Engineer or senior network support role Experience supporting large-scale, high-availability network environments (public sector, healthcare, education, or enterprise) Strong technical knowledge of: Routing protocols (BGP, TCP/IP stack) WAN/LAN networking Firewalls and network security Wireless networking and SD-WAN technologies Hands-on experience with FortiGate, Cisco Meraki, and Palo Alto Experience using ITSM platforms (ServiceNow desirable) CCNA certification (essential) CCNP certification (highly desirable)
Jun 15, 2026
Full time
Role: 3rd Line Network Engineer Location: Solihull (Fully On-Site) Salary: £40,000 - £45,000 Network IT are working with a growing and highly regarded managed services provider to recruit a 3rd Line Network Engineer . This is a senior technical role supporting complex, enterprise and ISP-level networks across a diverse customer base covering numerous sectors and industries with their own bespoke requirements. This is an excellent opportunity for an experienced engineer who thrives in high-impact environments, enjoys solving complex issues, and wants to work across a broad, modern networking stack. This role will require you to work Monday to Friday out of our clients Solihull office, please ensure you can accommodate to these circumstances before applying. Role Overview As a 3rd Line Network Engineer , you will provide advanced technical support and own escalated issues across end-to-end network environments. You will be responsible for diagnosing and resolving complex connectivity problems, ensuring the stability, performance, and security of mission-critical systems. You will work across the full network stack - from ISP backbone and WAN connectivity through to customer edge, Firewalls, LAN switching, and wireless infrastructure - playing a key role in maintaining high service standards and customer satisfaction. This role requires a highly analytical and detail-oriented professional who can manage multiple priorities, communicate clearly with stakeholders, and deliver under pressure. Key Responsibilities Provide 3rd line support across complex enterprise and ISP-level network environments Own and resolve escalated network incidents , performing deep technical diagnostics Support full-stack networking including WAN, LAN, routing, switching, Firewalls, wireless, and SD-WAN Troubleshoot issues across core backbone, circuits, customer edge, and on-site infrastructure Work across multi-vendor environments including Fortinet, Cisco Meraki, and Palo Alto Ensure high levels of network performance, availability, and reliability Maintain detailed documentation and update ITSM/ticketing systems (eg ServiceNow) Collaborate with internal teams and support knowledge sharing across the wider technical function Support customers in mission-critical environments , ensuring professionalism and accuracy at all times Essential Skills & Experience Proven experience in a 3rd Line Network Engineer or senior network support role Experience supporting large-scale, high-availability network environments (public sector, healthcare, education, or enterprise) Strong technical knowledge of: Routing protocols (BGP, TCP/IP stack) WAN/LAN networking Firewalls and network security Wireless networking and SD-WAN technologies Hands-on experience with FortiGate, Cisco Meraki, and Palo Alto Experience using ITSM platforms (ServiceNow desirable) CCNA certification (essential) CCNP certification (highly desirable)
Spencer Rose Ltd
Dynamics 365 CE Technical Specialist
Spencer Rose Ltd
Dynamics 365 CE Technical Lead City of London (hybrid - 2 days per week in office) Up to £86,000 + Excellent benefits A great opportunity has opened for an experienced Dynamics 365 CE Technical Lead to join a high-performing technology function delivering modern CRM solutions, high-quality engineering, and robust application support across a complex environment. This role suits someone who enjoys a blend of hands-on development, solution design, and 2nd/3rd-line application support, working closely with internal teams, suppliers, and partners to deliver secure, scalable, and reliable CRM platforms. The organisation is pleased to offer this on a hybrid basis with 2 days per week in their London office, therefore you must be within a reasonable commuting distance of this location. Responsibilities: Work with business users and SCRUM team to ensure business requirements are defined and agreed, co-ordinating requests for enhancements and developments for IT controlled applications. Work with the Development Manager to design, develop, optimize and support CRM applications following development best practices, using the appropriate tools and adhering to the most efficient development process. Deliver development and enhancement activities in support of the business raised change requests and releases working closely with the CDITO Teams, Partners and Suppliers Solution architecture and design Quality Assurance, including quality planning and controls for both the business and its suppliers Advice and guidance to business users in support of their application requirements Follow the IT Release Management process and control all IT application releases to the business environment including: Reviewing release planning Discovery, documentation, resolution and escalation of release dependencies, risks and issues Adherence to IT Change Management process and controls Formal communications to management and stakeholders Coordination of Environment and Configuration Management Coordinate release approval and closure Design, develop and optimise Dynamics 365 CE applications. Work with business users and SCRUM teams to refine requirements and deliver enhancements. Lead end-to-end release management, including planning, risk control, and change governance. Provide 2nd/3rd-line support, triaging incidents and coordinating with suppliers. Monitor CRM applications and proactively resolve issues. Contribute to solution architecture, documentation, and continuous improvement. Skills & Experience: Dynamics 365 CE customisation (workflows, plugins, APIs, integrations). Power Platform: Power Automate Azure services: Logic Apps, API Management, ADF, SSIS. Strong experience delivering data solutions in high-volume environments. Advanced T-SQL and SQL stored procedure expertise. KingswaySoft for integrations and migrations. CI/CD pipelines, Git branching, Visual Studio. Strong Agile/SCRUM background and understanding of OWASP Top 10.
Jun 15, 2026
Full time
Dynamics 365 CE Technical Lead City of London (hybrid - 2 days per week in office) Up to £86,000 + Excellent benefits A great opportunity has opened for an experienced Dynamics 365 CE Technical Lead to join a high-performing technology function delivering modern CRM solutions, high-quality engineering, and robust application support across a complex environment. This role suits someone who enjoys a blend of hands-on development, solution design, and 2nd/3rd-line application support, working closely with internal teams, suppliers, and partners to deliver secure, scalable, and reliable CRM platforms. The organisation is pleased to offer this on a hybrid basis with 2 days per week in their London office, therefore you must be within a reasonable commuting distance of this location. Responsibilities: Work with business users and SCRUM team to ensure business requirements are defined and agreed, co-ordinating requests for enhancements and developments for IT controlled applications. Work with the Development Manager to design, develop, optimize and support CRM applications following development best practices, using the appropriate tools and adhering to the most efficient development process. Deliver development and enhancement activities in support of the business raised change requests and releases working closely with the CDITO Teams, Partners and Suppliers Solution architecture and design Quality Assurance, including quality planning and controls for both the business and its suppliers Advice and guidance to business users in support of their application requirements Follow the IT Release Management process and control all IT application releases to the business environment including: Reviewing release planning Discovery, documentation, resolution and escalation of release dependencies, risks and issues Adherence to IT Change Management process and controls Formal communications to management and stakeholders Coordination of Environment and Configuration Management Coordinate release approval and closure Design, develop and optimise Dynamics 365 CE applications. Work with business users and SCRUM teams to refine requirements and deliver enhancements. Lead end-to-end release management, including planning, risk control, and change governance. Provide 2nd/3rd-line support, triaging incidents and coordinating with suppliers. Monitor CRM applications and proactively resolve issues. Contribute to solution architecture, documentation, and continuous improvement. Skills & Experience: Dynamics 365 CE customisation (workflows, plugins, APIs, integrations). Power Platform: Power Automate Azure services: Logic Apps, API Management, ADF, SSIS. Strong experience delivering data solutions in high-volume environments. Advanced T-SQL and SQL stored procedure expertise. KingswaySoft for integrations and migrations. CI/CD pipelines, Git branching, Visual Studio. Strong Agile/SCRUM background and understanding of OWASP Top 10.
VIQU Ltd
Network Engineer
VIQU Ltd Glasgow, Lanarkshire
Senior Network Engineer (Cisco/Palo Alto/SD-WAN) - 12 Month FTC Glasgow - Hybrid (2 Days in Office on Average) £56,000 + Benefits | No Sponsorship Available VIQU have partnered with a globally recognised professional services organisation undergoing a major cloud transformation programme and large-scale infrastructure evolution. As part of this growth, they are hiring a Senior Network Engineer to support a highly secure, enterprise-scale environment across both BAU operations and critical project work. This is a hands-on Network Engineer role focused on maintaining and improving a complex global network estate, while contributing to ongoing cloud and SD-WAN migration initiatives. You'll join a collaborative infrastructure team responsible for ensuring high availability, security, and performance across the organisation's core networking platforms. The role will involve a mix of operational support, troubleshooting, major incident involvement, and project delivery within a highly regulated environment. Key responsibilities: Deliver 3rd line network support across global WAN and LAN environments Support and troubleshoot Cisco networking infrastructure including Nexus 3K & 9K Manage and maintain Palo Alto and Fortinet Firewall technologies Support Aruba wireless environments, controllers, and HPE access points Assist with SD-WAN migration projects using HP EdgeConnect Work closely with vendors and internal teams on root cause analysis and problem management Support network security, VPN connectivity, QoS, routing protocols, and Layer 7 technologies Participate in out-of-hours support and weekend shift coverage Key requirements: Strong enterprise networking experience within Cisco environments Experience with Palo Alto and/or Fortinet Firewalls Knowledge of Aruba wireless technologies and SD-WAN Strong understanding of BGP, OSPF, EIGRP, VPNs, MPLS, and QoS Experience within highly regulated or process-driven environments Comfortable supporting both Legacy and modern infrastructure Previous experience in professional services environments would be advantageous CCNP, CCIE, or equivalent networking knowledge preferred Exposure to Azure networking or cloud connectivity is beneficial Shift Pattern: Friday to Monday 7am - 7pm shifts Initial onboarding period Monday-Friday in the Glasgow office Apply now to speak with VIQU IT in confidence. Or contact Aaron Chiverton on (see below). Know someone great? Refer them and receive up to £1,000 if successful (terms apply).
Jun 15, 2026
Senior Network Engineer (Cisco/Palo Alto/SD-WAN) - 12 Month FTC Glasgow - Hybrid (2 Days in Office on Average) £56,000 + Benefits | No Sponsorship Available VIQU have partnered with a globally recognised professional services organisation undergoing a major cloud transformation programme and large-scale infrastructure evolution. As part of this growth, they are hiring a Senior Network Engineer to support a highly secure, enterprise-scale environment across both BAU operations and critical project work. This is a hands-on Network Engineer role focused on maintaining and improving a complex global network estate, while contributing to ongoing cloud and SD-WAN migration initiatives. You'll join a collaborative infrastructure team responsible for ensuring high availability, security, and performance across the organisation's core networking platforms. The role will involve a mix of operational support, troubleshooting, major incident involvement, and project delivery within a highly regulated environment. Key responsibilities: Deliver 3rd line network support across global WAN and LAN environments Support and troubleshoot Cisco networking infrastructure including Nexus 3K & 9K Manage and maintain Palo Alto and Fortinet Firewall technologies Support Aruba wireless environments, controllers, and HPE access points Assist with SD-WAN migration projects using HP EdgeConnect Work closely with vendors and internal teams on root cause analysis and problem management Support network security, VPN connectivity, QoS, routing protocols, and Layer 7 technologies Participate in out-of-hours support and weekend shift coverage Key requirements: Strong enterprise networking experience within Cisco environments Experience with Palo Alto and/or Fortinet Firewalls Knowledge of Aruba wireless technologies and SD-WAN Strong understanding of BGP, OSPF, EIGRP, VPNs, MPLS, and QoS Experience within highly regulated or process-driven environments Comfortable supporting both Legacy and modern infrastructure Previous experience in professional services environments would be advantageous CCNP, CCIE, or equivalent networking knowledge preferred Exposure to Azure networking or cloud connectivity is beneficial Shift Pattern: Friday to Monday 7am - 7pm shifts Initial onboarding period Monday-Friday in the Glasgow office Apply now to speak with VIQU IT in confidence. Or contact Aaron Chiverton on (see below). Know someone great? Refer them and receive up to £1,000 if successful (terms apply).
Simmons & Simmons
Senior Infrastructure Analyst
Simmons & Simmons Bristol, Gloucestershire
The role: We are looking for a Senior Cloud Infrastructure Analyst to join our IT department in Bristol. At Simmons & Simmons, technology is central to delivering exceptional client service. We are seeking a talented and motivated Senior Cloud Infrastructure Analyst to join our Platforms team and help build, automate and operate the Azure platform underpinning our applications and services. This is a hands-on engineering role focused on designing and delivering secure, scalable and resilient cloud solutions in Microsoft Azure, using Infrastructure as Code and CI/CD automation as the default approach. You will work closely with architects, security and application teams to implement cloud platform patterns and enable delivery teams to deploy safely and consistently. You will be required to act as senior technical authority within the platforms team, supporting decision-making, mentoring engineers, and shaping the Azure roadmap. What will you do: Azure Infrastructure as Code (IaC) & CI/CD automation Build, deploy, and maintain Azure infrastructure using IaC (Bicep and/or Terraform) with peer review and version control. Strong familiarity working in IaC and pipelines to ensure quality, security and adherence to baseline standards. Cloud reliability, operations & incident/problem support (engineering-led) Act as a senior escalation point for complex Azure platform incidents; leading to troubleshoot, perform root cause analysis, and implement sustainable fixes (automation over repeated manual intervention). Monitor and improve platform health using Azure observability tooling (e.g., Azure Monitor, Log Analytics/KQL, Application Insights, Science Logic), and improve alerting and diagnostics. Lead reliability and resilience improvements such as such as performance tuning, resource optimisation, cost optimization using FinOps and provide availability enhancements, aligned to our service- level expectations. A senior analyst is expected to be a point of contact and escalation at all times, taking ownership of incident management, while providing 3rd & 4th level and technical support. Any experience working within the Agile framework using Scrum. Security, compliance & governance Embed security controls and compliance checks into delivery pipelines (DevSecOps approach), ensuring cloud systems are configured securely and remain compliant. Contribute to platform governance initiatives such as naming/tagging conventions, logging standards, Key Vault/secret patterns, and controlled change via Github Push/Pull requests. Work closely with Security and CISO stakeholders and the wider networks team to maintain a strong and compliant security posture across our Azure public cloud. What we are looking for: The role deliberately covers a relatively broad brief of technologies, targeted at enabling effective communication and efficient working practices. We would expect the role holder to be able to demonstrate a skill base that spans a range of the following topics and, where necessary, to demonstrate the aptitude and desire to develop to meet the entire brief. Knowledge of a range of enterprise IT application technologies, including a demonstrated track record in operating and administering or working with infrastructure applications as part of the: Microsoft Application Stack such as Exchange 365; Active Directory, AD connect, Azure site recovery (ASR) and Azure Virtual Desktop (AVD) and Azure SQL. Experience of working with VMware vSphere, HPE Servers & Storage, upgrades and maintenance procedures. Hands-on experience engineering solutions in Microsoft Azure, including a solid understanding of Azure IaaS and PaaS services (e.g., VMs, Storage, App Services, Front Door, API Management, Azure Functions, Azure SQL, Azure Networking). Strong experience with Infrastructure as Code in either (Bicep and/or Terraform; ARM knowledge acceptable where relevant). Practical experience with Azure DevOps (Pipelines, Repos, CI/CD concepts) and Git-based version control. Azure networking knowledge including VNETs, vWAN, ExpressRoute, VPN gateways, hub-and-spoke, and traffic management concepts. Azure security fundamentals including Managed Identities, Key Vault, Conditional Access, Defender for Cloud/Security Centre. Strong scripting capability in PowerShell (and/or Bash), and the ability to automate operational tasks and deployments. Strong troubleshooting mindset: diagnosing complex issues and driving them to resolution with appropriate escalation and RCA. Clear communication skills, including the ability to explain technical topics in plain English in a professional services environment. A Strong problem-solver with proactive, engineering-led mindset. Self-motivated technical lead and mentor. Comfortable working as a senior engineer in a collaborative, geographically diverse and inclusive team. Preferably either: 5-years relevant experience working in a similar role, or a qualification in Computer Science or Engineering or Microsoft accredited Azure Certifications (e.g., Azure Administrator / DevOps / Cloud Engineering) and relevant experience working in a similar role. Excellent Knowledge of the Azure and Windows Stack. Career Level: The career level assigned to this role is level 3. The career level framework provides a formal structure for the business services functions at the firm. The framework, which ranges from level 1 to level 7, clearly defines the responsibilities, skills and competencies required at each level. Here at Simmons & Simmons: At Simmons, we are proud of our collaborative, open and non-hierarchical culture, where everyone is treated with respect and dignity and the wellbeing of our people is paramount. Our dynamic minds work as one integrated team, partnering with leading organisations on inspirational and thought-provoking projects that matter. From day one, irrespective of job title, qualification or background, everyone s voice is heard, and you are encouraged to have an enquiring mind and share ideas that drive the firm forward. Through innovative learning and development opportunities, you will have a platform to excel, exceed your career ambitions, and achieve things you never thought possible. Some key information: We offer a competitive package including bonuses dependant on role/level, private medical insurance and pension contribution. Our global skills academy provides our people, regardless of their role and location, with excellent learning opportunities (including live workshops, podcasts, short videos and practical learning experiences). We have adopted a hybrid working approach with a requirement for a minimum of three days in the office with flexibility dependant on role/team/client demands. We are proud to rank as a Times Top 50 Employer for Gender Equality, a Stonewall Top Global Employer, and a Top 75 Employer for Social Mobility. We have a range of social and sports committees, summer and winter parties and monthly get togethers. We have a range of diversity networks to connect people and celebrate our differences which is integral to our inclusive culture. All UK offices have their own artwork collections including Damien Hirst and Tracey Emin pieces in the London office. We have a long-standing history in supporting the art community especially up-and-coming artists. We have recently introduced a Strategic Advisory Council which is a mix of associates and business services who will propose strategic initiatives that align with our firm's mission and support the delivery of our business plan, shaping the future of our next-generation law firm. Our in-house generative AI tool, Percy, won the Innovation in Automation and AI Tools category at the 2024 FT Innovative Lawyers Europe Awards. This achievement highlights our commitment to technological innovation and client service. We have been commended in The Times Best Law Firms 2026 across three categories: construction, employment, and intellectual property. Our profile is highly positive, highlighting our sector specialisms and notable case and transactional work. Equal opportunities: We are committed to fostering equality, diversity and inclusion within our firm and to ensuring equal employment opportunities. We believe that this commitment creates a vibrant and rewarding work environment. We are therefore committed to: Upholding equal opportunities, regardless of race, ethnicity, religion, belief, age, disability, sexual orientation, sex, gender reassignment, gender identity, marital status, or pregnancy, including maternity and paternity. This commitment extends to addressing any instances of perceived or associative discrimination and harassment. We also ensure fair treatment during recruitment and selection processes for those who are serving or have served in the armed forces, along with their families. Accommodating requests for flexible working arrangements whenever possible. We encourage you to discuss your needs with us if this is something you require. Making our roles accessible to individuals with diverse abilities. If you need any reasonable adjustments during the recruitment process, please let us know so we can meet your needs. We offer a range of employee networks to support our colleagues . click apply for full job details
Jun 15, 2026
Full time
The role: We are looking for a Senior Cloud Infrastructure Analyst to join our IT department in Bristol. At Simmons & Simmons, technology is central to delivering exceptional client service. We are seeking a talented and motivated Senior Cloud Infrastructure Analyst to join our Platforms team and help build, automate and operate the Azure platform underpinning our applications and services. This is a hands-on engineering role focused on designing and delivering secure, scalable and resilient cloud solutions in Microsoft Azure, using Infrastructure as Code and CI/CD automation as the default approach. You will work closely with architects, security and application teams to implement cloud platform patterns and enable delivery teams to deploy safely and consistently. You will be required to act as senior technical authority within the platforms team, supporting decision-making, mentoring engineers, and shaping the Azure roadmap. What will you do: Azure Infrastructure as Code (IaC) & CI/CD automation Build, deploy, and maintain Azure infrastructure using IaC (Bicep and/or Terraform) with peer review and version control. Strong familiarity working in IaC and pipelines to ensure quality, security and adherence to baseline standards. Cloud reliability, operations & incident/problem support (engineering-led) Act as a senior escalation point for complex Azure platform incidents; leading to troubleshoot, perform root cause analysis, and implement sustainable fixes (automation over repeated manual intervention). Monitor and improve platform health using Azure observability tooling (e.g., Azure Monitor, Log Analytics/KQL, Application Insights, Science Logic), and improve alerting and diagnostics. Lead reliability and resilience improvements such as such as performance tuning, resource optimisation, cost optimization using FinOps and provide availability enhancements, aligned to our service- level expectations. A senior analyst is expected to be a point of contact and escalation at all times, taking ownership of incident management, while providing 3rd & 4th level and technical support. Any experience working within the Agile framework using Scrum. Security, compliance & governance Embed security controls and compliance checks into delivery pipelines (DevSecOps approach), ensuring cloud systems are configured securely and remain compliant. Contribute to platform governance initiatives such as naming/tagging conventions, logging standards, Key Vault/secret patterns, and controlled change via Github Push/Pull requests. Work closely with Security and CISO stakeholders and the wider networks team to maintain a strong and compliant security posture across our Azure public cloud. What we are looking for: The role deliberately covers a relatively broad brief of technologies, targeted at enabling effective communication and efficient working practices. We would expect the role holder to be able to demonstrate a skill base that spans a range of the following topics and, where necessary, to demonstrate the aptitude and desire to develop to meet the entire brief. Knowledge of a range of enterprise IT application technologies, including a demonstrated track record in operating and administering or working with infrastructure applications as part of the: Microsoft Application Stack such as Exchange 365; Active Directory, AD connect, Azure site recovery (ASR) and Azure Virtual Desktop (AVD) and Azure SQL. Experience of working with VMware vSphere, HPE Servers & Storage, upgrades and maintenance procedures. Hands-on experience engineering solutions in Microsoft Azure, including a solid understanding of Azure IaaS and PaaS services (e.g., VMs, Storage, App Services, Front Door, API Management, Azure Functions, Azure SQL, Azure Networking). Strong experience with Infrastructure as Code in either (Bicep and/or Terraform; ARM knowledge acceptable where relevant). Practical experience with Azure DevOps (Pipelines, Repos, CI/CD concepts) and Git-based version control. Azure networking knowledge including VNETs, vWAN, ExpressRoute, VPN gateways, hub-and-spoke, and traffic management concepts. Azure security fundamentals including Managed Identities, Key Vault, Conditional Access, Defender for Cloud/Security Centre. Strong scripting capability in PowerShell (and/or Bash), and the ability to automate operational tasks and deployments. Strong troubleshooting mindset: diagnosing complex issues and driving them to resolution with appropriate escalation and RCA. Clear communication skills, including the ability to explain technical topics in plain English in a professional services environment. A Strong problem-solver with proactive, engineering-led mindset. Self-motivated technical lead and mentor. Comfortable working as a senior engineer in a collaborative, geographically diverse and inclusive team. Preferably either: 5-years relevant experience working in a similar role, or a qualification in Computer Science or Engineering or Microsoft accredited Azure Certifications (e.g., Azure Administrator / DevOps / Cloud Engineering) and relevant experience working in a similar role. Excellent Knowledge of the Azure and Windows Stack. Career Level: The career level assigned to this role is level 3. The career level framework provides a formal structure for the business services functions at the firm. The framework, which ranges from level 1 to level 7, clearly defines the responsibilities, skills and competencies required at each level. Here at Simmons & Simmons: At Simmons, we are proud of our collaborative, open and non-hierarchical culture, where everyone is treated with respect and dignity and the wellbeing of our people is paramount. Our dynamic minds work as one integrated team, partnering with leading organisations on inspirational and thought-provoking projects that matter. From day one, irrespective of job title, qualification or background, everyone s voice is heard, and you are encouraged to have an enquiring mind and share ideas that drive the firm forward. Through innovative learning and development opportunities, you will have a platform to excel, exceed your career ambitions, and achieve things you never thought possible. Some key information: We offer a competitive package including bonuses dependant on role/level, private medical insurance and pension contribution. Our global skills academy provides our people, regardless of their role and location, with excellent learning opportunities (including live workshops, podcasts, short videos and practical learning experiences). We have adopted a hybrid working approach with a requirement for a minimum of three days in the office with flexibility dependant on role/team/client demands. We are proud to rank as a Times Top 50 Employer for Gender Equality, a Stonewall Top Global Employer, and a Top 75 Employer for Social Mobility. We have a range of social and sports committees, summer and winter parties and monthly get togethers. We have a range of diversity networks to connect people and celebrate our differences which is integral to our inclusive culture. All UK offices have their own artwork collections including Damien Hirst and Tracey Emin pieces in the London office. We have a long-standing history in supporting the art community especially up-and-coming artists. We have recently introduced a Strategic Advisory Council which is a mix of associates and business services who will propose strategic initiatives that align with our firm's mission and support the delivery of our business plan, shaping the future of our next-generation law firm. Our in-house generative AI tool, Percy, won the Innovation in Automation and AI Tools category at the 2024 FT Innovative Lawyers Europe Awards. This achievement highlights our commitment to technological innovation and client service. We have been commended in The Times Best Law Firms 2026 across three categories: construction, employment, and intellectual property. Our profile is highly positive, highlighting our sector specialisms and notable case and transactional work. Equal opportunities: We are committed to fostering equality, diversity and inclusion within our firm and to ensuring equal employment opportunities. We believe that this commitment creates a vibrant and rewarding work environment. We are therefore committed to: Upholding equal opportunities, regardless of race, ethnicity, religion, belief, age, disability, sexual orientation, sex, gender reassignment, gender identity, marital status, or pregnancy, including maternity and paternity. This commitment extends to addressing any instances of perceived or associative discrimination and harassment. We also ensure fair treatment during recruitment and selection processes for those who are serving or have served in the armed forces, along with their families. Accommodating requests for flexible working arrangements whenever possible. We encourage you to discuss your needs with us if this is something you require. Making our roles accessible to individuals with diverse abilities. If you need any reasonable adjustments during the recruitment process, please let us know so we can meet your needs. We offer a range of employee networks to support our colleagues . click apply for full job details
Nandos
Software Engineer
Nandos
Overall Ambition Solve some of today's complex hospitality problems by creating innovative solutions using an open technology toolset. What We're Looking For We are looking for a Software Engineer to join our passionate, lean, agile, fast-growing, evolving and tech-loving team on a permanent basis. The projects we are working on are innovative and will change the fast-casual dining experience forever. As a Software Engineer, you will be responsible for designing, developing, deploying and maintaining innovative solutions using the latest tools and technologies. Software Engineers work in conjunction with Technical Leads and focus on delivering through the entire technical stack: be that backend services, systems integrations or rich user interfaces. You will relish tackling and solving tough problems and be looking to expand your skillset and increase your influence across new technologies. We will continue investing in you through training, conferences and great opportunities for advancement as we grow our team. You'll be comfortable working independently on backend and frontend tickets and can run effective sessions with peers on your team to ensure we're delivering the right thing in the right way. You will work with our build pipelines and infrastructure at a level where you can configure, optimise and troubleshoot for continued reliability and performance. You'll be passionate about moving Nando's forward and be a champion of best practices, patterns, processes and tech. You will lead by example: getting your hands dirty in the code, inspiring your peers & delivering quality software every day. About the Locate, Payment and Menu Team Our team brings together three critical domains of the Nando's eCommerce platform. The Locate domain is key to discovering restaurant capabilities during online ordering and third-party integrations, helping communicate to our customers and other systems what a restaurant can offer. The Menu domain's primary objective is to support the business in presenting menu items digitally, effectively translating the physical menu into a seamless digital experience. The payment domain covers everything related to getting money in for our eCommerce journeys, making integration with our payment provider a critical responsibility. As a member of our team, you will play a crucial role in developing and enhancing the digital experience across these domains. Your primary responsibility will be to work on end-to-end projects, providing APIs and connecting them with the frontend experience on both web and app platforms. Collaboration with other domain teams within the Customer Digital space will be a key aspect of your role, ensuring smooth integration and leveraging collective expertise to deliver the overall customer experience. You will be responsible for developing elegant solutions to match multi-variant business requirements and building high-throughput systems to support our operations. Responsibilities: Our Engineers have the opportunity to work on a variety of projects across a wide range of products that enable us to operate our restaurants business efficiently and provide customers with a great experience. Actively collaborate with other members of the team across all disciplines Routinely pair across disciplines and drive improvements in the team ways of working Support backlog priority decisions with technical input Develop E2E and unit test coverage, actively work to increase the robustness, quality, and number of tests within our codebase alongside feature development Maintain services once in production and ensure a robust monitoring and alerting strategy is in place (and create one if not). If you build it, you run it. Build robust and performant release pipelines; support peers in troubleshooting build failures Skills required Proficiency in programming languages such as Rust or Golang is a must Experience with TypeScript and React is a big bonus Proven experience of agile practices and ability to breakdown complex epics/features and provide effort estimates Experience working in more than one language/stack Can articulate topics and promote technology opportunities with a clear customer benefit Can engage with stakeholders outside the team and lead technical integration discussions with 3rd parties Everyone is Welcome At Nando's, everyone is welcome. Inspired by our Southern African heritage we know and value the richness that diversity brings to Nando's. We're committed to creating an inclusive and respectful culture for all; including our existing and future Nandocas, partners and suppliers, customers and the communities we are a part of. We deliberately work hard to create an environment where every individual is valued, respected and can flourish regardless of who they are, their background or outlook on life. We welcome applications from a diverse range of individuals and will consider any reasonable adjustments in order to enable candidates to perform as well as possible during the recruitment process
Jun 15, 2026
Full time
Overall Ambition Solve some of today's complex hospitality problems by creating innovative solutions using an open technology toolset. What We're Looking For We are looking for a Software Engineer to join our passionate, lean, agile, fast-growing, evolving and tech-loving team on a permanent basis. The projects we are working on are innovative and will change the fast-casual dining experience forever. As a Software Engineer, you will be responsible for designing, developing, deploying and maintaining innovative solutions using the latest tools and technologies. Software Engineers work in conjunction with Technical Leads and focus on delivering through the entire technical stack: be that backend services, systems integrations or rich user interfaces. You will relish tackling and solving tough problems and be looking to expand your skillset and increase your influence across new technologies. We will continue investing in you through training, conferences and great opportunities for advancement as we grow our team. You'll be comfortable working independently on backend and frontend tickets and can run effective sessions with peers on your team to ensure we're delivering the right thing in the right way. You will work with our build pipelines and infrastructure at a level where you can configure, optimise and troubleshoot for continued reliability and performance. You'll be passionate about moving Nando's forward and be a champion of best practices, patterns, processes and tech. You will lead by example: getting your hands dirty in the code, inspiring your peers & delivering quality software every day. About the Locate, Payment and Menu Team Our team brings together three critical domains of the Nando's eCommerce platform. The Locate domain is key to discovering restaurant capabilities during online ordering and third-party integrations, helping communicate to our customers and other systems what a restaurant can offer. The Menu domain's primary objective is to support the business in presenting menu items digitally, effectively translating the physical menu into a seamless digital experience. The payment domain covers everything related to getting money in for our eCommerce journeys, making integration with our payment provider a critical responsibility. As a member of our team, you will play a crucial role in developing and enhancing the digital experience across these domains. Your primary responsibility will be to work on end-to-end projects, providing APIs and connecting them with the frontend experience on both web and app platforms. Collaboration with other domain teams within the Customer Digital space will be a key aspect of your role, ensuring smooth integration and leveraging collective expertise to deliver the overall customer experience. You will be responsible for developing elegant solutions to match multi-variant business requirements and building high-throughput systems to support our operations. Responsibilities: Our Engineers have the opportunity to work on a variety of projects across a wide range of products that enable us to operate our restaurants business efficiently and provide customers with a great experience. Actively collaborate with other members of the team across all disciplines Routinely pair across disciplines and drive improvements in the team ways of working Support backlog priority decisions with technical input Develop E2E and unit test coverage, actively work to increase the robustness, quality, and number of tests within our codebase alongside feature development Maintain services once in production and ensure a robust monitoring and alerting strategy is in place (and create one if not). If you build it, you run it. Build robust and performant release pipelines; support peers in troubleshooting build failures Skills required Proficiency in programming languages such as Rust or Golang is a must Experience with TypeScript and React is a big bonus Proven experience of agile practices and ability to breakdown complex epics/features and provide effort estimates Experience working in more than one language/stack Can articulate topics and promote technology opportunities with a clear customer benefit Can engage with stakeholders outside the team and lead technical integration discussions with 3rd parties Everyone is Welcome At Nando's, everyone is welcome. Inspired by our Southern African heritage we know and value the richness that diversity brings to Nando's. We're committed to creating an inclusive and respectful culture for all; including our existing and future Nandocas, partners and suppliers, customers and the communities we are a part of. We deliberately work hard to create an environment where every individual is valued, respected and can flourish regardless of who they are, their background or outlook on life. We welcome applications from a diverse range of individuals and will consider any reasonable adjustments in order to enable candidates to perform as well as possible during the recruitment process
BAE Systems
Radar Mechanical Design Lead
BAE Systems Newport, Isle of Wight
Job title: Radar Mechanical Design Lead Location: Isle of Wight - Cowes - minimum 2 days onsite a week Salary: Up to £85,700 (dependent on skills and experience) Part time & accruing hours available' Please let us know if you would like to discuss these options. Who we are: Join BAE Systems and you'll be part of something bigger. As a valued member of our global colleague network, you'll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You'll be trusted to play your part in delivering the advanced, technology-led defence, aerospace and security solutions of tomorrow, shaping a safer future, for all of us. From the depths of the ocean, to the far reaches of space, there's no limit to where a career at BAE Systems could take you. Role description: This is a senior mechanical engineering role focused on leading the design and development of complex mechanical systems for a cutting-edge technology demonstrator. The successful candidate will act as the mechanical design authority, ensuring robust, compliant solutions throughout the full engineering lifecycle. With strong expertise in structural design, thermal systems, or other key mechanical domains, they will guide both project-specific activities and support the broader engineering community with technical leadership and cross-functional collaboration. Core duties: Carry out detailed mechanical design and analysis activities to support the development of a complex new product Collaborate with cross-functional teams to ensure mechanical solutions align with overall system requirements Act as the Mechanical Design Authority, providing expert-level input across the full product lifecycle Apply subject matter expertise in key mechanical areas such as thermal management , structural integrity, or material selection Ensure design compliance with relevant industry standards, regulations, and internal processes Support design reviews, technical assessments, and the implementation of design changes as needed Essential skills: You'll have demonstrable subject matter expertise in at least one area of Mechanical Engineering (e.g. thermal systems, structures, CFD, FEA, or propulsion), with the ability to provide authoritative technical input You'll have proven experience in complex mechanical design, including the design, build, integration, and testing of advanced mechanical systems or products You'll have the ability to collate, interpret, and translate requirements into effective mechanical design solutions throughout the engineering lifecycle You'll have familiarity with modelling and simulation tools used for mechanical analysis , such as those assessing structural behaviour under static and dynamic loads You'll be comfortable working within engineering governance frameworks, ensuring compliance with relevant standards, processes, and best practices You'll ideally hold Chartered Engineer status or have equivalent experience and qualifications in a mechanical engineering discipline Benefits: As well as a competitive pension scheme, BAE Systems also offers share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The NGRD Mechanical team: At BAE Systems, we are transforming radar technology by delivering world class products and next generation capabilities that keep the UK at the forefront of defence innovation. As a growing, forward looking business, we invest in talented people who are driven to push boundaries, make a tangible impact and turn advanced ideas into leading solutions. Our clear mission is to provide customers with the most capable radar systems while strengthening the UK's sovereign radar capability through close, collaborative partnerships. Based in Cowes, with easy access from Southampton, we offer a supportive, growth focused environment where careers are built, innovation thrives, and your future can truly take shape. Why BAE Systems? Here you'll build a career with purpose and limitless possibilities. With lifelong learning and meaningful work, this is a place where you can grow your career with confidence and be empowered to be your best. You'll be recognised for your contribution and enjoy rewards tailored to what's most important to you and your family, support for your financial and personal wellbeing, as well as a balanced lifestyle. In an environment embracing sustainable ways of working and with a strong sense of shared purpose, our supportive culture is a place you can feel you belong and proud of the difference you make. A place where everyone can thrive: We're committed to building an inclusive workplace where everyone feels valued and supported. We know that a diversity of backgrounds, perspectives and experiences strengthens our teams and is vital to the work we do. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 23rd June 2026. We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Jun 15, 2026
Full time
Job title: Radar Mechanical Design Lead Location: Isle of Wight - Cowes - minimum 2 days onsite a week Salary: Up to £85,700 (dependent on skills and experience) Part time & accruing hours available' Please let us know if you would like to discuss these options. Who we are: Join BAE Systems and you'll be part of something bigger. As a valued member of our global colleague network, you'll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You'll be trusted to play your part in delivering the advanced, technology-led defence, aerospace and security solutions of tomorrow, shaping a safer future, for all of us. From the depths of the ocean, to the far reaches of space, there's no limit to where a career at BAE Systems could take you. Role description: This is a senior mechanical engineering role focused on leading the design and development of complex mechanical systems for a cutting-edge technology demonstrator. The successful candidate will act as the mechanical design authority, ensuring robust, compliant solutions throughout the full engineering lifecycle. With strong expertise in structural design, thermal systems, or other key mechanical domains, they will guide both project-specific activities and support the broader engineering community with technical leadership and cross-functional collaboration. Core duties: Carry out detailed mechanical design and analysis activities to support the development of a complex new product Collaborate with cross-functional teams to ensure mechanical solutions align with overall system requirements Act as the Mechanical Design Authority, providing expert-level input across the full product lifecycle Apply subject matter expertise in key mechanical areas such as thermal management , structural integrity, or material selection Ensure design compliance with relevant industry standards, regulations, and internal processes Support design reviews, technical assessments, and the implementation of design changes as needed Essential skills: You'll have demonstrable subject matter expertise in at least one area of Mechanical Engineering (e.g. thermal systems, structures, CFD, FEA, or propulsion), with the ability to provide authoritative technical input You'll have proven experience in complex mechanical design, including the design, build, integration, and testing of advanced mechanical systems or products You'll have the ability to collate, interpret, and translate requirements into effective mechanical design solutions throughout the engineering lifecycle You'll have familiarity with modelling and simulation tools used for mechanical analysis , such as those assessing structural behaviour under static and dynamic loads You'll be comfortable working within engineering governance frameworks, ensuring compliance with relevant standards, processes, and best practices You'll ideally hold Chartered Engineer status or have equivalent experience and qualifications in a mechanical engineering discipline Benefits: As well as a competitive pension scheme, BAE Systems also offers share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The NGRD Mechanical team: At BAE Systems, we are transforming radar technology by delivering world class products and next generation capabilities that keep the UK at the forefront of defence innovation. As a growing, forward looking business, we invest in talented people who are driven to push boundaries, make a tangible impact and turn advanced ideas into leading solutions. Our clear mission is to provide customers with the most capable radar systems while strengthening the UK's sovereign radar capability through close, collaborative partnerships. Based in Cowes, with easy access from Southampton, we offer a supportive, growth focused environment where careers are built, innovation thrives, and your future can truly take shape. Why BAE Systems? Here you'll build a career with purpose and limitless possibilities. With lifelong learning and meaningful work, this is a place where you can grow your career with confidence and be empowered to be your best. You'll be recognised for your contribution and enjoy rewards tailored to what's most important to you and your family, support for your financial and personal wellbeing, as well as a balanced lifestyle. In an environment embracing sustainable ways of working and with a strong sense of shared purpose, our supportive culture is a place you can feel you belong and proud of the difference you make. A place where everyone can thrive: We're committed to building an inclusive workplace where everyone feels valued and supported. We know that a diversity of backgrounds, perspectives and experiences strengthens our teams and is vital to the work we do. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 23rd June 2026. We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Xact Placements Limited
2nd/3rd Line Support Engineer
Xact Placements Limited Richmond, Surrey
Job Title: 2nd / 3rd Line Support Engineer Location: Near Richmond, London (On-site) Salary: £38,000-£45,000 per annum Overview We're hiring a 2nd/3rd Line Support Engineer to join a growing MSP, combining hands-on technical support with team coordination responsibilities. This is a great opportunity for someone looking to step into a leadership role while staying close to the technology. Key Responsibilities Provide 2nd/3rd line support across Microsoft, cloud, and network environments Support and maintain Microsoft 365, SharePoint, and endpoint management solutions Assist with cloud administration, updates, and system improvements Coordinate workloads across engineers and support day-to-day service delivery Build strong client relationships and deliver excellent customer service Skills & Experience Experience in a 2nd line role within an MSP Strong knowledge of Microsoft 365, Windows environments, and basic networking Exposure to firewalls (FortiGate desirable) and MDM solutions O365 conditional access and SharePoint setup PowerBI knowledge advantageous Good communication and organisational skills
Jun 14, 2026
Full time
Job Title: 2nd / 3rd Line Support Engineer Location: Near Richmond, London (On-site) Salary: £38,000-£45,000 per annum Overview We're hiring a 2nd/3rd Line Support Engineer to join a growing MSP, combining hands-on technical support with team coordination responsibilities. This is a great opportunity for someone looking to step into a leadership role while staying close to the technology. Key Responsibilities Provide 2nd/3rd line support across Microsoft, cloud, and network environments Support and maintain Microsoft 365, SharePoint, and endpoint management solutions Assist with cloud administration, updates, and system improvements Coordinate workloads across engineers and support day-to-day service delivery Build strong client relationships and deliver excellent customer service Skills & Experience Experience in a 2nd line role within an MSP Strong knowledge of Microsoft 365, Windows environments, and basic networking Exposure to firewalls (FortiGate desirable) and MDM solutions O365 conditional access and SharePoint setup PowerBI knowledge advantageous Good communication and organisational skills
QA
AI & Digital Support Apprentice
QA Berkhamsted, Hertfordshire
About Brash: Established in 2001, Brash Solutions provides complete business solutions to a variety of industrial and commercial organisations. We have a highly professional and experienced team of support engineers and software developers. Our support business aims to meet all the IT requirements of our clients, from setting up new starters, troubleshooting issues to keeping their networks secure. We pride ourselves on the personal touch, understanding each client's needs and building strong relationships. About the role: Brash Solutions is currently recruiting for a bright, friendly and enthusiastic AI & Digital Support Apprentice to work in our offices in Berkhamsted. Working within a small team of experienced Support Technicians, you will be taking calls from our client's staff and assist them with a wide variety of IT queries. This will cover a range of general desktop issues including software, hardware, internet issues, printers, phones etc. You will troubleshoot and where possible, resolve the problem by talking users through solutions over the phone or using remote access tools to ensure fast resolution. If you are unable to resolve the problem, you will escalate with details of the steps taken so far and work with the support team to improve your understanding. Our clients have a range of IT equipment, from Windows servers to Mac laptops, but the majority are Windows desktops. We work closely with each client and third parties to provide the highest level of IT support. There will be requirement of occasional travel to visit other business sites to help with IT support or talk clients through their AI/Digital requirements. Responsibilities: Be a friendly face of IT while users are experiencing problems Taking requests from users via email, ticketing system and telephone Adhere to challenging SLA requirements, logging full details of time and work undertaken Completing initial troubleshooting in a timely manner Monitor the support ticket system for incidents requiring escalation or urgent attention Build and maintain desktop/laptop PCs/Macs and Windows Servers Follow and apply IT policies and procedures applicable to each client Help and advise on digital and AI requirements from clients Diagnose and resolve hardware and software faults System health checks Software and app support You will gain experience with the following technologies: Use of AI tools in some capacity, demonstrate being able to automate/make life easier Manage and Deploy automations and AI projects Microsoft Office 365 - Tenant setup, configuring, administration troubleshooting Microsoft Azure platform - basic navigation, setup and configuration Windows 11 - 1st/2nd/3rd Line Troubleshooting Skills, setup and configuration Apple - MacOS and iOS - 1st/2nd line troubleshooting skills, setup and configuration Microsoft Office Suite - Troubleshooting, excellent Outlook, Excel and Word skills Website Domain & DNS Management Firewall setups maintenance, configuration. Router configuration, port forwarding and VPN Other areas we support are Websites (WordPress), SQL databases, Google AdWords You will need the following skills: A keen interest in digital IT, able to learn fast and adapt skills Previous experience of working in a busy, customer facing environment preferable Good verbal and written communication skills High customer focus with a can-do attitude Excellent interpersonal and communication skills Excellent problem solving skills Friendly and confident personality A keen interest in IT, able to learn fast and adapt skills Be able to plan your own work and time and prioritise tasks at hand Flexible and adaptable as each day will be different An excellent team player Advantage if you own a car with a full UK driving license Entry requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: 40 hours per week, 8:30am to 5:30pm, Monday to Friday Benefits: 20 days holiday (pro rata) + bank holidays State pension Free parking Future prospects: 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.
Jun 14, 2026
Full time
About Brash: Established in 2001, Brash Solutions provides complete business solutions to a variety of industrial and commercial organisations. We have a highly professional and experienced team of support engineers and software developers. Our support business aims to meet all the IT requirements of our clients, from setting up new starters, troubleshooting issues to keeping their networks secure. We pride ourselves on the personal touch, understanding each client's needs and building strong relationships. About the role: Brash Solutions is currently recruiting for a bright, friendly and enthusiastic AI & Digital Support Apprentice to work in our offices in Berkhamsted. Working within a small team of experienced Support Technicians, you will be taking calls from our client's staff and assist them with a wide variety of IT queries. This will cover a range of general desktop issues including software, hardware, internet issues, printers, phones etc. You will troubleshoot and where possible, resolve the problem by talking users through solutions over the phone or using remote access tools to ensure fast resolution. If you are unable to resolve the problem, you will escalate with details of the steps taken so far and work with the support team to improve your understanding. Our clients have a range of IT equipment, from Windows servers to Mac laptops, but the majority are Windows desktops. We work closely with each client and third parties to provide the highest level of IT support. There will be requirement of occasional travel to visit other business sites to help with IT support or talk clients through their AI/Digital requirements. Responsibilities: Be a friendly face of IT while users are experiencing problems Taking requests from users via email, ticketing system and telephone Adhere to challenging SLA requirements, logging full details of time and work undertaken Completing initial troubleshooting in a timely manner Monitor the support ticket system for incidents requiring escalation or urgent attention Build and maintain desktop/laptop PCs/Macs and Windows Servers Follow and apply IT policies and procedures applicable to each client Help and advise on digital and AI requirements from clients Diagnose and resolve hardware and software faults System health checks Software and app support You will gain experience with the following technologies: Use of AI tools in some capacity, demonstrate being able to automate/make life easier Manage and Deploy automations and AI projects Microsoft Office 365 - Tenant setup, configuring, administration troubleshooting Microsoft Azure platform - basic navigation, setup and configuration Windows 11 - 1st/2nd/3rd Line Troubleshooting Skills, setup and configuration Apple - MacOS and iOS - 1st/2nd line troubleshooting skills, setup and configuration Microsoft Office Suite - Troubleshooting, excellent Outlook, Excel and Word skills Website Domain & DNS Management Firewall setups maintenance, configuration. Router configuration, port forwarding and VPN Other areas we support are Websites (WordPress), SQL databases, Google AdWords You will need the following skills: A keen interest in digital IT, able to learn fast and adapt skills Previous experience of working in a busy, customer facing environment preferable Good verbal and written communication skills High customer focus with a can-do attitude Excellent interpersonal and communication skills Excellent problem solving skills Friendly and confident personality A keen interest in IT, able to learn fast and adapt skills Be able to plan your own work and time and prioritise tasks at hand Flexible and adaptable as each day will be different An excellent team player Advantage if you own a car with a full UK driving license Entry requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: 40 hours per week, 8:30am to 5:30pm, Monday to Friday Benefits: 20 days holiday (pro rata) + bank holidays State pension Free parking Future prospects: 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.
Searchability
Senior Cloud & Infrastructure Engineer
Searchability Chelmsford, Essex
Senior Cloud & Infrastructure Engineer Excellent opportunity for an experienced MSP Engineer looking to work across modern Azure and cloud-first environments within a growing Managed Service Provider. Full-time, permanent position based in Chelmsford, Essex, offering a competitive salary dependent on experience. Mixture of 3rd Line support, infrastructure projects, cloud migrations, and client-facing project delivery. To apply, please email Who is the client? Our client is a growing Managed Service Provider based in Essex, delivering IT support, cloud, cybersecurity, and infrastructure solutions to a broad range of UK clients. They have built a strong reputation for technical excellence, customer service, and delivering modern Microsoft-focused solutions across cloud and hybrid environments. What will you be doing? Joining as a Senior Cloud & Infrastructure Engineer, you'll play a key role within the technical team, supporting escalated infrastructure issues while assisting with the delivery of cloud and infrastructure projects. You'll work across Microsoft 365, Azure, networking, and virtualised environments, supporting a predominantly cloud-based client base. The role will involve Azure migrations, AVD deployments, server upgrades, networking projects, and mentoring junior engineers within the service desk function. What will you need? Strong experience within an MSP environment in a 3rd Line or Project Engineering capacity Hands-on experience with Microsoft 365, Azure, and Azure AD / Entra ID Experience supporting AVD (Azure Virtual Desktop) environments Strong knowledge of Windows Server and Active Directory Solid networking knowledge including TCP/IP, DNS, DHCP, VLANs, and switching fundamentals Experience with virtualisation technologies and virtual machines (VMware / Hyper-V) Knowledge of storage, backup, and disaster recovery solutions PowerShell scripting and automation experience Experience using ConnectWise, PSA, or RMM tools within an MSP Excellent troubleshooting skills and ability to work directly with clients Full UK driving licence What would be desirable? Experience delivering cloud migrations and infrastructure projects Exposure to Ubiquiti / UniFi networking technologies Understanding of cybersecurity best practices and endpoint protection Previous experience mentoring junior engineers or assisting with escalations To Apply Please apply through this advert or email your CV directly to
Jun 14, 2026
Full time
Senior Cloud & Infrastructure Engineer Excellent opportunity for an experienced MSP Engineer looking to work across modern Azure and cloud-first environments within a growing Managed Service Provider. Full-time, permanent position based in Chelmsford, Essex, offering a competitive salary dependent on experience. Mixture of 3rd Line support, infrastructure projects, cloud migrations, and client-facing project delivery. To apply, please email Who is the client? Our client is a growing Managed Service Provider based in Essex, delivering IT support, cloud, cybersecurity, and infrastructure solutions to a broad range of UK clients. They have built a strong reputation for technical excellence, customer service, and delivering modern Microsoft-focused solutions across cloud and hybrid environments. What will you be doing? Joining as a Senior Cloud & Infrastructure Engineer, you'll play a key role within the technical team, supporting escalated infrastructure issues while assisting with the delivery of cloud and infrastructure projects. You'll work across Microsoft 365, Azure, networking, and virtualised environments, supporting a predominantly cloud-based client base. The role will involve Azure migrations, AVD deployments, server upgrades, networking projects, and mentoring junior engineers within the service desk function. What will you need? Strong experience within an MSP environment in a 3rd Line or Project Engineering capacity Hands-on experience with Microsoft 365, Azure, and Azure AD / Entra ID Experience supporting AVD (Azure Virtual Desktop) environments Strong knowledge of Windows Server and Active Directory Solid networking knowledge including TCP/IP, DNS, DHCP, VLANs, and switching fundamentals Experience with virtualisation technologies and virtual machines (VMware / Hyper-V) Knowledge of storage, backup, and disaster recovery solutions PowerShell scripting and automation experience Experience using ConnectWise, PSA, or RMM tools within an MSP Excellent troubleshooting skills and ability to work directly with clients Full UK driving licence What would be desirable? Experience delivering cloud migrations and infrastructure projects Exposure to Ubiquiti / UniFi networking technologies Understanding of cybersecurity best practices and endpoint protection Previous experience mentoring junior engineers or assisting with escalations To Apply Please apply through this advert or email your CV directly to
Webrecruit
Recording Studio Programme Manager
Webrecruit
Recording Studio Programme Manager London The Organisation Our client is a multi-arts venue. They're on a mission to raise the creative potential of the UK, so give young people and artists the space to experiment, develop skills and be part of incredible moments that go down in history. They are now looking for a Recording Studio Programme Manager to join them on a permanent, part-time basis, working 21 hours per week. This can include evening and weekend hours to meet programme needs. The Benefits - Salary of £22,508.05 per annum (£37,513.42 FTE) - 25 days' holiday per year plus bank holidays pro rata, increasing after two years' service up to 30 days - Ability to buy up to three days' annual leave - Pension scheme - Cycle to Work, Tech and Home Scheme - Season Ticket Loan - Employee Assistance Programme (EAP) - Health Cash Plan - Group Life Assurance - Staff discount at our client's bar and café - Complimentary staff tickets - Enhanced Maternity, Paternity and Adoption leave - Staff networks, forums and social groups This is an unmissable opportunity for a technically skilled recording or mixing engineer with creative production experience to join our client's creative organisation. You'll have the chance to be at the heart of a vibrant, creative environment, shaping inspiring studio-based opportunities that help young people build skills, grow in confidence and take meaningful steps towards creative careers. What's more, this part-time role allows you to do deeply rewarding, high-impact work while keeping more space in your week for your own creative practice, projects or other commitments. So, if you're ready to step into a role where your studio knowledge can help young people turn ambition into action, read on and apply today! The Role As the Recording Studio Programme Manager, you will lead the development and delivery of inspiring recording studio programmes that help young people build technical skills, progress their creative ambitions and access opportunities within the creative industries. You will design and manage a diverse programme of recording studio projects for young people, working with artists, tutors and industry partners to create engaging and accessible learning experiences. Involved in a range of projects, you will focus on DAW proficiency, understanding signal flow, microphone techniques, and the use of mixing tools such as EQ and compression. Supporting progression pathways across our client's wider creative offer, you will oversee programme delivery, tutor management, evaluation, safeguarding and budgets while ensuring young people remain at the heart of everything you do. You will also take shared responsibility for the technical aspects of the recording studios, ensuring they are operating as intended, and are well maintained and updated. Additionally, you will: - Act as a point of contact for all studio users - Ensure programmes are inclusive, accessible and supported by effective pastoral guidance - Recruit, manage and support freelance tutors, engineers and technicians - Provide technical support and act as an engineer on recording sessions when required - Ensure all activities comply with safeguarding, health and safety and organisational policies About You To be considered as a Recording Studio Programme Manager, you will need: - Demonstrable technical experience as a recording and/or mix engineer within a studio environment - Demonstrable creative experience and output as a producer, musician, DJ, or sound artist - Experience of managing a facility and/or equipment inventory - Experience of working in culturally diverse settings - A high level of IT competency, with an in-depth understanding of one or more Digital Audio Workstations - The ability to monitor expenditure, keep to a budget and provide budgetary information - Excellent written and verbal communication and presentation skills - Demonstrable people management skills - Excellent organisational and project management skills - A commitment and understanding of diversity and inclusion, particularly in the music sector The successful candidate must have a current and acceptable DBS check or be willing to undertake one due to the nature of the role. Application Deadline : 23rd June 2026 1st Stage Interviews : 2nd July 2026 (online) 2nd Stage Interviews : 8th July 2026 (in-person) Other organisations may call this role Recording Studio Engineer, Mixing Engineer, Sound Engineer, Studio Engineer, Music Producer, Music Production Engineer, Sound Artist, Recording Studio Manager, or Studio Operations Manager. Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you're ready to help shape exciting, inclusive studio experiences as a Recording Studio Programme Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Jun 14, 2026
Full time
Recording Studio Programme Manager London The Organisation Our client is a multi-arts venue. They're on a mission to raise the creative potential of the UK, so give young people and artists the space to experiment, develop skills and be part of incredible moments that go down in history. They are now looking for a Recording Studio Programme Manager to join them on a permanent, part-time basis, working 21 hours per week. This can include evening and weekend hours to meet programme needs. The Benefits - Salary of £22,508.05 per annum (£37,513.42 FTE) - 25 days' holiday per year plus bank holidays pro rata, increasing after two years' service up to 30 days - Ability to buy up to three days' annual leave - Pension scheme - Cycle to Work, Tech and Home Scheme - Season Ticket Loan - Employee Assistance Programme (EAP) - Health Cash Plan - Group Life Assurance - Staff discount at our client's bar and café - Complimentary staff tickets - Enhanced Maternity, Paternity and Adoption leave - Staff networks, forums and social groups This is an unmissable opportunity for a technically skilled recording or mixing engineer with creative production experience to join our client's creative organisation. You'll have the chance to be at the heart of a vibrant, creative environment, shaping inspiring studio-based opportunities that help young people build skills, grow in confidence and take meaningful steps towards creative careers. What's more, this part-time role allows you to do deeply rewarding, high-impact work while keeping more space in your week for your own creative practice, projects or other commitments. So, if you're ready to step into a role where your studio knowledge can help young people turn ambition into action, read on and apply today! The Role As the Recording Studio Programme Manager, you will lead the development and delivery of inspiring recording studio programmes that help young people build technical skills, progress their creative ambitions and access opportunities within the creative industries. You will design and manage a diverse programme of recording studio projects for young people, working with artists, tutors and industry partners to create engaging and accessible learning experiences. Involved in a range of projects, you will focus on DAW proficiency, understanding signal flow, microphone techniques, and the use of mixing tools such as EQ and compression. Supporting progression pathways across our client's wider creative offer, you will oversee programme delivery, tutor management, evaluation, safeguarding and budgets while ensuring young people remain at the heart of everything you do. You will also take shared responsibility for the technical aspects of the recording studios, ensuring they are operating as intended, and are well maintained and updated. Additionally, you will: - Act as a point of contact for all studio users - Ensure programmes are inclusive, accessible and supported by effective pastoral guidance - Recruit, manage and support freelance tutors, engineers and technicians - Provide technical support and act as an engineer on recording sessions when required - Ensure all activities comply with safeguarding, health and safety and organisational policies About You To be considered as a Recording Studio Programme Manager, you will need: - Demonstrable technical experience as a recording and/or mix engineer within a studio environment - Demonstrable creative experience and output as a producer, musician, DJ, or sound artist - Experience of managing a facility and/or equipment inventory - Experience of working in culturally diverse settings - A high level of IT competency, with an in-depth understanding of one or more Digital Audio Workstations - The ability to monitor expenditure, keep to a budget and provide budgetary information - Excellent written and verbal communication and presentation skills - Demonstrable people management skills - Excellent organisational and project management skills - A commitment and understanding of diversity and inclusion, particularly in the music sector The successful candidate must have a current and acceptable DBS check or be willing to undertake one due to the nature of the role. Application Deadline : 23rd June 2026 1st Stage Interviews : 2nd July 2026 (online) 2nd Stage Interviews : 8th July 2026 (in-person) Other organisations may call this role Recording Studio Engineer, Mixing Engineer, Sound Engineer, Studio Engineer, Music Producer, Music Production Engineer, Sound Artist, Recording Studio Manager, or Studio Operations Manager. Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you're ready to help shape exciting, inclusive studio experiences as a Recording Studio Programme Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Beam Recruit
IT Support Technician
Beam Recruit Liverpool, Merseyside
IT Support Technician £28-32k plus competitive benefits Must have full clean licence Liverpool (with North West sites visits) Full-Time, Permanent-9am-5.30pm Why This Company A family-owned outsourced IT provider with over 25 years of stability, trust, and long-standing customer relationships. Their clients rely on them as an extension of their business not just a support line. They keep their teams running, productive, and secure every single day. Most of their customers are local, many of whom they have supported for over two decades, and they see them as part of their organisation. They treat them the same way. The team is friendly, and highly experienced. They value teamwork, loyalty, and personal development. When you join them, you're not just filling a ticket queue you're becoming part of a close-knit group where your ideas matter, your growth matters, and your work makes a real impact. If you're looking for a place with genuine job security, real variety, and a supportive environment where you can keep growing, this is it. What You'll Be Doing This is a varied role supporting users across many different businesses. Around 60 percent of your work will be onsite and office-based in Liverpool, and the rest will involve on-site visits. You'll work alongside our experienced network engineers, helping to keep customers' systems running smoothly and securely: Daily Responsibilities Provide 1st and 2nd line IT support via phone, remote access, and 3rd line support with site visits Troubleshoot hardware, software, and network issues Dealing with live tickets across laptops, printers, Microsoft 365 & VPNS Manage user accounts, permissions, and security within Microsoft 365 Support customers with general IT queries and problem-solving Maintain accurate documentation for all client environments Project Work You'll Be Involved In Setting up and configuring laptops, desktops, and other hardware Installing routers, switches, firewalls, and wireless systems Network installations Assisting with office moves, server upgrades, and wider infrastructure projects This role gives you experience across all areas of IT security, infrastructure, installations, cloud, and networking, What We're Looking For Previous 1st/2nd & 3rd line support experience, ideally within an MSP Good knowledge of Microsoft 365, Windows Server, core networking (DNS, DHCP VPN) A confident communicator who enjoys helping people Someone organised, proactive, and clam under pressure Full UK driving licence (essential) Most importantly, we're looking for someone who wants to be part of a supportive team, not just a number. What You'll Get from Us Long-term job security with a stable 25+ year business A friendly, knowledgeable team who will help you develop A team culture built on trust, respect, and collaboration A place where you genuinely matter and your work is appreciated Competitive salary plus private medical insurance Progression and support to grow Sound Like a Good Fit? If you want to join a supportive, experienced IT team where you'll grow your skills and help keep customers' businesses running, we'd love to hear from you. A note from us We get so many applications that in some instances we are unable to offer individual feedback. If your application is successful, you will be contacted within 5 working days. If you want to call us for a confidential chat about any other vacancies or some guidance, we are happy to help.
Jun 14, 2026
Full time
IT Support Technician £28-32k plus competitive benefits Must have full clean licence Liverpool (with North West sites visits) Full-Time, Permanent-9am-5.30pm Why This Company A family-owned outsourced IT provider with over 25 years of stability, trust, and long-standing customer relationships. Their clients rely on them as an extension of their business not just a support line. They keep their teams running, productive, and secure every single day. Most of their customers are local, many of whom they have supported for over two decades, and they see them as part of their organisation. They treat them the same way. The team is friendly, and highly experienced. They value teamwork, loyalty, and personal development. When you join them, you're not just filling a ticket queue you're becoming part of a close-knit group where your ideas matter, your growth matters, and your work makes a real impact. If you're looking for a place with genuine job security, real variety, and a supportive environment where you can keep growing, this is it. What You'll Be Doing This is a varied role supporting users across many different businesses. Around 60 percent of your work will be onsite and office-based in Liverpool, and the rest will involve on-site visits. You'll work alongside our experienced network engineers, helping to keep customers' systems running smoothly and securely: Daily Responsibilities Provide 1st and 2nd line IT support via phone, remote access, and 3rd line support with site visits Troubleshoot hardware, software, and network issues Dealing with live tickets across laptops, printers, Microsoft 365 & VPNS Manage user accounts, permissions, and security within Microsoft 365 Support customers with general IT queries and problem-solving Maintain accurate documentation for all client environments Project Work You'll Be Involved In Setting up and configuring laptops, desktops, and other hardware Installing routers, switches, firewalls, and wireless systems Network installations Assisting with office moves, server upgrades, and wider infrastructure projects This role gives you experience across all areas of IT security, infrastructure, installations, cloud, and networking, What We're Looking For Previous 1st/2nd & 3rd line support experience, ideally within an MSP Good knowledge of Microsoft 365, Windows Server, core networking (DNS, DHCP VPN) A confident communicator who enjoys helping people Someone organised, proactive, and clam under pressure Full UK driving licence (essential) Most importantly, we're looking for someone who wants to be part of a supportive team, not just a number. What You'll Get from Us Long-term job security with a stable 25+ year business A friendly, knowledgeable team who will help you develop A team culture built on trust, respect, and collaboration A place where you genuinely matter and your work is appreciated Competitive salary plus private medical insurance Progression and support to grow Sound Like a Good Fit? If you want to join a supportive, experienced IT team where you'll grow your skills and help keep customers' businesses running, we'd love to hear from you. A note from us We get so many applications that in some instances we are unable to offer individual feedback. If your application is successful, you will be contacted within 5 working days. If you want to call us for a confidential chat about any other vacancies or some guidance, we are happy to help.
Adecco
IT Operations Engineer - Staffordshire - £38k-£48k
Adecco
Are you an IT Infrastructure Engineer / IT Operations Engineer (3rd Line Engineer) who is looking for a new challenge in a forward thinking and innovative organisation? Are you looking for a position in a secure and robust sector, given the economic challenges we are currently facing? Do you want a job with excellent benefits, that offers an excellent work-life balance, whilst truly making a positive difference to people? Then please read on as this role is perfect for you Adecco Public Sector's client in Staffordshire is looking to grow their team by hiring a new IT Infrastructure Engineer / IT Operations Engineer to join their 3rd line support team. You will supporting several thousand users by both resolving 3rd line BAU support tickets passed on by the 1st or 2nd line support teams, whilst also having the opportunity to be involved in some exciting infrastructure improvement projects on the horizon, as the organisation looks to innovate with modern technologies and solutions. What's in it for you? The successful candidate will be able to benefit from the below offering: A basic salary package between £38k - £48k (dependent on experience). Additional on-call pay uplifts and call out payments. Starting on a minimum of 27 days annual holiday allowance plus 8 additional Bank Holiday days, with this further increasing with length of service. An industry-leading pension scheme (23% employer contribution) and other excellent benefits such as healthcare, parental leave policies and salary sacrifice schemes. Excellent development opportunities and external training opportunities based on development needs identified in performance and progression reviews. Hybrid working between home and office, with flexibility given dependent on personal preference and needs. Heavily discounted staff parking rates. The Role: You will be part of a team who has responsibility for the organisation's critical servers, storage area network infrastructure and Cloud technologies. You will be resolving escalated issues and tickets by the first and second line IT support teams and be responsible for using your technical specialism to resolve these tickets, dependent on their severity and priority. You will support the design, specification, installation & configuration of new server, storage, network security and Cloud technologies, whilst also being responsible for the security, optimisation, availability, storage, backup & retrieval & general safe keeping of all the organisation's electronic data in line with the IT security policy You will also be asked to support infrastructure upgrade projects and be given the opportunity to receive training in new technologies where required. There is also the responsibility to perform research into new and upcoming technologies, in order to determine their impact or possible enhancement of planned or existing IT services You will manage the design, specification, installation & configuration of new server, storage, network security and Cloud technologies, whilst also being responsible for the security, optimisation, availability, storage, backup and retrieval and general safe keeping of the organisation's electronic data, in line with the IT security policy. Technical Requirements 3rd Line IT Infrastructure support Mainly Business-as-Usual: Routine IT operations and maintenance. Office 365: Proficiency in managing and troubleshooting Office 365. Microsoft Exchange: Experience with email server management. Data centres: Knowledge of data centre operations and management. Windows Server (): Ability to support these versions at an advanced level. Virtualisation knowledge (e.g., VMware, Hyper-V): Understanding and managing virtual environments. Storage concepts (e.g., SAN, Nimble, NetApp): Familiarity with storage solutions and technologies. Backup technologies: Experience with data backup and recovery solutions. Patching: Knowledge of applying updates and patches to systems. Active Directory: Proficiency in managing user accounts, permissions, and network resources. This is a truly excellent opportunity to join an innovative and forward-thinking organisation, with excellent job security and team environment. PLEASE APPLY NOW AND DON'T MISS OUT!
Jun 14, 2026
Full time
Are you an IT Infrastructure Engineer / IT Operations Engineer (3rd Line Engineer) who is looking for a new challenge in a forward thinking and innovative organisation? Are you looking for a position in a secure and robust sector, given the economic challenges we are currently facing? Do you want a job with excellent benefits, that offers an excellent work-life balance, whilst truly making a positive difference to people? Then please read on as this role is perfect for you Adecco Public Sector's client in Staffordshire is looking to grow their team by hiring a new IT Infrastructure Engineer / IT Operations Engineer to join their 3rd line support team. You will supporting several thousand users by both resolving 3rd line BAU support tickets passed on by the 1st or 2nd line support teams, whilst also having the opportunity to be involved in some exciting infrastructure improvement projects on the horizon, as the organisation looks to innovate with modern technologies and solutions. What's in it for you? The successful candidate will be able to benefit from the below offering: A basic salary package between £38k - £48k (dependent on experience). Additional on-call pay uplifts and call out payments. Starting on a minimum of 27 days annual holiday allowance plus 8 additional Bank Holiday days, with this further increasing with length of service. An industry-leading pension scheme (23% employer contribution) and other excellent benefits such as healthcare, parental leave policies and salary sacrifice schemes. Excellent development opportunities and external training opportunities based on development needs identified in performance and progression reviews. Hybrid working between home and office, with flexibility given dependent on personal preference and needs. Heavily discounted staff parking rates. The Role: You will be part of a team who has responsibility for the organisation's critical servers, storage area network infrastructure and Cloud technologies. You will be resolving escalated issues and tickets by the first and second line IT support teams and be responsible for using your technical specialism to resolve these tickets, dependent on their severity and priority. You will support the design, specification, installation & configuration of new server, storage, network security and Cloud technologies, whilst also being responsible for the security, optimisation, availability, storage, backup & retrieval & general safe keeping of all the organisation's electronic data in line with the IT security policy You will also be asked to support infrastructure upgrade projects and be given the opportunity to receive training in new technologies where required. There is also the responsibility to perform research into new and upcoming technologies, in order to determine their impact or possible enhancement of planned or existing IT services You will manage the design, specification, installation & configuration of new server, storage, network security and Cloud technologies, whilst also being responsible for the security, optimisation, availability, storage, backup and retrieval and general safe keeping of the organisation's electronic data, in line with the IT security policy. Technical Requirements 3rd Line IT Infrastructure support Mainly Business-as-Usual: Routine IT operations and maintenance. Office 365: Proficiency in managing and troubleshooting Office 365. Microsoft Exchange: Experience with email server management. Data centres: Knowledge of data centre operations and management. Windows Server (): Ability to support these versions at an advanced level. Virtualisation knowledge (e.g., VMware, Hyper-V): Understanding and managing virtual environments. Storage concepts (e.g., SAN, Nimble, NetApp): Familiarity with storage solutions and technologies. Backup technologies: Experience with data backup and recovery solutions. Patching: Knowledge of applying updates and patches to systems. Active Directory: Proficiency in managing user accounts, permissions, and network resources. This is a truly excellent opportunity to join an innovative and forward-thinking organisation, with excellent job security and team environment. PLEASE APPLY NOW AND DON'T MISS OUT!
Transforming Support
IT Business Partner
Transforming Support Manchester, Lancashire
Are you an experienced IT professional with a strong background in Microsoft 365 and infrastructure support? Join Transforming PLC as an IT Business Partner and play a key role in supporting and improving digital services that make a real difference across our social care operations. IT Business PartnerManchester Hybrid (with some travel) Full Time, Permanent £40,000 per year plus benefits Please note: you must be authorised to work in the UK Transforming PLC is a UK-based group with social care provider subsidiaries. We are committed to safe, high-quality care, strong governance, and operational excellence. Our Digital Services function enables secure, reliable technology services for colleagues across offices, care settings and hybrid working, supporting better outcomes for the people we support. About the role: We are looking for an experienced IT Business Partner to join our Digital Services team. A hybrid role based in Manchester with some travel, this is a great opportunity for a technically strong, business-focused IT professional to play a key role in supporting and improving technology across a multi-site organisation. You will act as a trusted partner to stakeholders, provide technical expertise across Microsoft 365 and infrastructure, and help ensure our services are secure, reliable and fit for purpose. What you'll be doing: Act as the subject matter expert for IT infrastructure, with a focus on Microsoft 365, connectivity and site-based technologies. Provide Level 3 support and lead technical problem resolution across the organisation. Build strong relationships with stakeholders and act as a trusted advisor on digital services. Support secure, resilient and effective IT services across multiple locations. Work with third-party suppliers and internal teams to improve systems and resolve major incidents. What we're looking for: Strong knowledge of the Microsoft 365 ecosystem and IT infrastructure support. Experience in a senior infrastructure, 3rd line or similar technical support role. Good understanding of networking fundamentals, cyber security and cloud technologies. Experience supporting multi-site environments and managing third-party suppliers. Excellent problem-solving skills and the ability to communicate clearly with technical and non-technical stakeholders. Experience in healthcare or social care environments would be an advantage. What we offer: Competitive salary and benefits package. Hybrid working with flexibility aligned to business needs. Opportunities for professional development and career growth. A collaborative and supportive working environment. If you are a proactive IT professional who enjoys combining technical expertise with stakeholder partnership, we would love to hear from you. Apply now to join us and help shape reliable, secure and effective digital services across the organisation. How to apply for the role: If you have the skills and experience required for this position, click "apply" today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents. You must be authorised to work in the UK. No agencies please. Other suitable skills and experience includes IT Infrastructure Engineer, Senior IT Support Engineer, 3rd Line Support Engineer, Technical Services Manager, IT Operations Engineer, Microsoft 365 Engineer, Infrastructure Support Analyst, Systems Administrator, IT Manager, Network and Infrastructure Engineer, Digital Services Partner, Technical Account Manager, Cloud Support Engineer, Service Delivery Analyst, End User Computing Engineer, IT Solutions Specialist, ICT Business Partner.
Jun 14, 2026
Full time
Are you an experienced IT professional with a strong background in Microsoft 365 and infrastructure support? Join Transforming PLC as an IT Business Partner and play a key role in supporting and improving digital services that make a real difference across our social care operations. IT Business PartnerManchester Hybrid (with some travel) Full Time, Permanent £40,000 per year plus benefits Please note: you must be authorised to work in the UK Transforming PLC is a UK-based group with social care provider subsidiaries. We are committed to safe, high-quality care, strong governance, and operational excellence. Our Digital Services function enables secure, reliable technology services for colleagues across offices, care settings and hybrid working, supporting better outcomes for the people we support. About the role: We are looking for an experienced IT Business Partner to join our Digital Services team. A hybrid role based in Manchester with some travel, this is a great opportunity for a technically strong, business-focused IT professional to play a key role in supporting and improving technology across a multi-site organisation. You will act as a trusted partner to stakeholders, provide technical expertise across Microsoft 365 and infrastructure, and help ensure our services are secure, reliable and fit for purpose. What you'll be doing: Act as the subject matter expert for IT infrastructure, with a focus on Microsoft 365, connectivity and site-based technologies. Provide Level 3 support and lead technical problem resolution across the organisation. Build strong relationships with stakeholders and act as a trusted advisor on digital services. Support secure, resilient and effective IT services across multiple locations. Work with third-party suppliers and internal teams to improve systems and resolve major incidents. What we're looking for: Strong knowledge of the Microsoft 365 ecosystem and IT infrastructure support. Experience in a senior infrastructure, 3rd line or similar technical support role. Good understanding of networking fundamentals, cyber security and cloud technologies. Experience supporting multi-site environments and managing third-party suppliers. Excellent problem-solving skills and the ability to communicate clearly with technical and non-technical stakeholders. Experience in healthcare or social care environments would be an advantage. What we offer: Competitive salary and benefits package. Hybrid working with flexibility aligned to business needs. Opportunities for professional development and career growth. A collaborative and supportive working environment. If you are a proactive IT professional who enjoys combining technical expertise with stakeholder partnership, we would love to hear from you. Apply now to join us and help shape reliable, secure and effective digital services across the organisation. How to apply for the role: If you have the skills and experience required for this position, click "apply" today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents. You must be authorised to work in the UK. No agencies please. Other suitable skills and experience includes IT Infrastructure Engineer, Senior IT Support Engineer, 3rd Line Support Engineer, Technical Services Manager, IT Operations Engineer, Microsoft 365 Engineer, Infrastructure Support Analyst, Systems Administrator, IT Manager, Network and Infrastructure Engineer, Digital Services Partner, Technical Account Manager, Cloud Support Engineer, Service Delivery Analyst, End User Computing Engineer, IT Solutions Specialist, ICT Business Partner.
Circle Recruitment
Storage & IT Infrastructure Engineer - Nutanix
Circle Recruitment Epsom, Surrey
Storage & IT Infrastructure Engineer - Nutanix Storage & IT Infrastructure Engineer with 3rd line Storage & infrastructure experience in Nutanix, HCI, enterprise server and Microsoft Server experience is required by a global company that is based in Epsom. The role will be 1 / 2 days in the office, the rest working from home You will work alongside other skilled senior engineers to deliver IT Nutanix hyperconverged projects across the business, being the subject matter expert Skills and experience: Nutanix Hyperconverged Infrastructure, including the design and implementation Nutanix HCI. HPE storage technologies Veeam Backup and Replication Microsoft Server technologies, including domain services. The role is due to growth and a big expansion of the IT team, so it is a brilliant time to join. They have some massive projects in the pipeline that you can get involved in from day 1. Reporting to the Infrastructure Manager, this role involves designing and delivering solutions across the organisation. The team comprises technical subject matter experts specialising in IT design and 3rd line support. They're committed to embracing and developing the latest technologies to drive business success. You will have a deep understanding of Nutanix hyperconverged infrastructure HPE storage technologies and Microsoft Server operating systems including Domain services and Windows security. Key responsibilities include identifying suitable solutions to meet current and future requirements and implementing and testing these solutions. The client is looking to pay a starting salary of between £50,000 - £60,000 + hybrid working + excellent benefits, including 10% pension, private healthcare, etc Click 'apply now' or send your CV to welcome to get in touch for more information, you can also add me on LinkedIn. Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter and LinkedIn - Circle Recruitment.
Jun 14, 2026
Full time
Storage & IT Infrastructure Engineer - Nutanix Storage & IT Infrastructure Engineer with 3rd line Storage & infrastructure experience in Nutanix, HCI, enterprise server and Microsoft Server experience is required by a global company that is based in Epsom. The role will be 1 / 2 days in the office, the rest working from home You will work alongside other skilled senior engineers to deliver IT Nutanix hyperconverged projects across the business, being the subject matter expert Skills and experience: Nutanix Hyperconverged Infrastructure, including the design and implementation Nutanix HCI. HPE storage technologies Veeam Backup and Replication Microsoft Server technologies, including domain services. The role is due to growth and a big expansion of the IT team, so it is a brilliant time to join. They have some massive projects in the pipeline that you can get involved in from day 1. Reporting to the Infrastructure Manager, this role involves designing and delivering solutions across the organisation. The team comprises technical subject matter experts specialising in IT design and 3rd line support. They're committed to embracing and developing the latest technologies to drive business success. You will have a deep understanding of Nutanix hyperconverged infrastructure HPE storage technologies and Microsoft Server operating systems including Domain services and Windows security. Key responsibilities include identifying suitable solutions to meet current and future requirements and implementing and testing these solutions. The client is looking to pay a starting salary of between £50,000 - £60,000 + hybrid working + excellent benefits, including 10% pension, private healthcare, etc Click 'apply now' or send your CV to welcome to get in touch for more information, you can also add me on LinkedIn. Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter and LinkedIn - Circle Recruitment.
Nextech
3rd line engineer
Nextech Tamworth, Staffordshire
Role: 3rd Line IT Engineer - MSP Salary: £50,000 Location: Tamworth About Us We are a growing Managed Service Provider supporting a diverse client base across the B2B and education sectors . We pride ourselves on delivering exceptional IT services and investing in our people, because we know that great engineers are the backbone of what we do. The Role We're looking for an experienced 3rd Line IT Engineer to join our team and take ownership of complex technical escalations, infrastructure projects , and client-facing solutions.This is a hands-on role that blends deep technical problem-solving with meaningful project work.You'll be the go-to escalation point for our 1st and 2nd line teams, while also leading and contributing to infrastructure projects across our client base. What You'll Be Doing Resolving complex 3rd line escalations across networking, servers, cloud, and security Leading and delivering infrastructure projects - cloud migrations, network deployments, virtualisation and more Designing and implementing solutions across Azure, Microsoft 365, and on-premise environments Managing and maintaining client infrastructure including firewalls, switches, VPNs, and virtualisation platforms Mentoring and supporting junior engineers Producing clear technical documentation and project plans Working directly with clients in both B2B and education environments What We're Looking For Proven 3rd line experience, ideally within an MSP environment Strong skills across a range of technologies including: Microsoft 365 & Azure (Intune, Entra, Conditional Access, SharePoint) Virtualisation - Hyper-V and/or VMware vSphere Networking - VLANs, VPN, firewalls (Fortigate, Palo Alto, Watchguard, Meraki) Windows Server - AD, DHCP, DNS, DFS, Group Policy Security - Endpoint protection, patch management, email security Scripting - PowerShell, Bash, or similar Experience delivering or contributing to IT projects end-to-end Excellent communication skills - able to translate technical concepts for non-technical stakeholders A proactive, self-motivated approach with strong documentation habits Requirements Must be able to pass an Enhanced DBS check (required for education sector work) Full UK driving licence What's In It For You Salary up to £50,000 depending on experience Training and industry certifications fully funded - Microsoft, CompTIA, and more Real project ownership and career progression A supportive team culture that values development and innovation Varied, engaging work across a broad client base If you're a technically strong engineer looking for a role where you can lead projects, grow your skillset, and make a real impact - we'd love to hear from you. Apply now with your CV to submit your application.
Jun 14, 2026
Full time
Role: 3rd Line IT Engineer - MSP Salary: £50,000 Location: Tamworth About Us We are a growing Managed Service Provider supporting a diverse client base across the B2B and education sectors . We pride ourselves on delivering exceptional IT services and investing in our people, because we know that great engineers are the backbone of what we do. The Role We're looking for an experienced 3rd Line IT Engineer to join our team and take ownership of complex technical escalations, infrastructure projects , and client-facing solutions.This is a hands-on role that blends deep technical problem-solving with meaningful project work.You'll be the go-to escalation point for our 1st and 2nd line teams, while also leading and contributing to infrastructure projects across our client base. What You'll Be Doing Resolving complex 3rd line escalations across networking, servers, cloud, and security Leading and delivering infrastructure projects - cloud migrations, network deployments, virtualisation and more Designing and implementing solutions across Azure, Microsoft 365, and on-premise environments Managing and maintaining client infrastructure including firewalls, switches, VPNs, and virtualisation platforms Mentoring and supporting junior engineers Producing clear technical documentation and project plans Working directly with clients in both B2B and education environments What We're Looking For Proven 3rd line experience, ideally within an MSP environment Strong skills across a range of technologies including: Microsoft 365 & Azure (Intune, Entra, Conditional Access, SharePoint) Virtualisation - Hyper-V and/or VMware vSphere Networking - VLANs, VPN, firewalls (Fortigate, Palo Alto, Watchguard, Meraki) Windows Server - AD, DHCP, DNS, DFS, Group Policy Security - Endpoint protection, patch management, email security Scripting - PowerShell, Bash, or similar Experience delivering or contributing to IT projects end-to-end Excellent communication skills - able to translate technical concepts for non-technical stakeholders A proactive, self-motivated approach with strong documentation habits Requirements Must be able to pass an Enhanced DBS check (required for education sector work) Full UK driving licence What's In It For You Salary up to £50,000 depending on experience Training and industry certifications fully funded - Microsoft, CompTIA, and more Real project ownership and career progression A supportive team culture that values development and innovation Varied, engaging work across a broad client base If you're a technically strong engineer looking for a role where you can lead projects, grow your skillset, and make a real impact - we'd love to hear from you. Apply now with your CV to submit your application.
Vivedia Ltd
Customer Network Engineer
Vivedia Ltd Sheffield, Yorkshire
Customer Network Engineer Location - Sheffield National Travel Required At Vivedia, we support life's biggest and most meaningful moments, from weddings and citizenship ceremonies to final farewells. Behind every one of these moments is a seamless AV experience. And behind that? Reliable, secure connectivity. As a Customer Network Engineer, you'll play a vital role in making sure our technology performs exactly as it should, without interruption. You'll take ownership of the networks that power our systems, working with customers, providers and internal teams to keep everything connected. The role This is a hands-on, customer-facing technical role where you will Take ownership of Networking across our customer sites Support the deployment of new internet connections Diagnose and resolve network issues quickly and effectively Work closely with customer IT teams, ISPs and internal stakeholders Support live projects, including site visits when required Provide 2nd and 3rd line support for network-related issues Maintain accurate records of connections, performance and standards You'll be the person who ensures our AV solutions run smoothly and can recover quickly when things go wrong. What you'll bring We're looking for someone who combines technical expertise with strong communication skills. Technical experience Solid understanding of networking fundamentals and internet connectivity Experience working with routers, switches and firewalls Proven ability to troubleshoot Networking issues Experience providing 2nd or 3rd line technical support A recognised certification (e.g. CompTIA Network+) is desirable Skills & behaviours Confident communicating with customers, providers and colleagues Proactive, organised and able to manage multiple priorities Calm under pressure and able to solve problems effectively Collaborative and willing to share knowledge with others What makes this role different? Purpose-driven work - support technology behind meaningful life events Variety - mix of technical troubleshooting, project delivery and customer interaction Ownership - take responsibility for connectivity across multiple sites Impact - your work directly ensures critical systems stay live and reliable What to expect A mix of office-based work and travel to customer sites Collaboration with technical, commercial and engineering teams Opportunities to develop your technical skills and broaden your experience Ready to apply? If you're a problem-solver who enjoys getting stuck into technical challenges and working closely with people, we'd love to hear from you.
Jun 14, 2026
Full time
Customer Network Engineer Location - Sheffield National Travel Required At Vivedia, we support life's biggest and most meaningful moments, from weddings and citizenship ceremonies to final farewells. Behind every one of these moments is a seamless AV experience. And behind that? Reliable, secure connectivity. As a Customer Network Engineer, you'll play a vital role in making sure our technology performs exactly as it should, without interruption. You'll take ownership of the networks that power our systems, working with customers, providers and internal teams to keep everything connected. The role This is a hands-on, customer-facing technical role where you will Take ownership of Networking across our customer sites Support the deployment of new internet connections Diagnose and resolve network issues quickly and effectively Work closely with customer IT teams, ISPs and internal stakeholders Support live projects, including site visits when required Provide 2nd and 3rd line support for network-related issues Maintain accurate records of connections, performance and standards You'll be the person who ensures our AV solutions run smoothly and can recover quickly when things go wrong. What you'll bring We're looking for someone who combines technical expertise with strong communication skills. Technical experience Solid understanding of networking fundamentals and internet connectivity Experience working with routers, switches and firewalls Proven ability to troubleshoot Networking issues Experience providing 2nd or 3rd line technical support A recognised certification (e.g. CompTIA Network+) is desirable Skills & behaviours Confident communicating with customers, providers and colleagues Proactive, organised and able to manage multiple priorities Calm under pressure and able to solve problems effectively Collaborative and willing to share knowledge with others What makes this role different? Purpose-driven work - support technology behind meaningful life events Variety - mix of technical troubleshooting, project delivery and customer interaction Ownership - take responsibility for connectivity across multiple sites Impact - your work directly ensures critical systems stay live and reliable What to expect A mix of office-based work and travel to customer sites Collaboration with technical, commercial and engineering teams Opportunities to develop your technical skills and broaden your experience Ready to apply? If you're a problem-solver who enjoys getting stuck into technical challenges and working closely with people, we'd love to hear from you.
Bristow Holland Ltd
2nd Line IT Support Engineer
Bristow Holland Ltd Harwich, Essex
Bristow Holland is recruiting for a 2nd Line IT Support Engineer to join a growing and well-established business based in Harwich. This is an excellent opportunity for an experienced IT Support professional looking to take the next step in their career. You'll play a key role in supporting the company's IT infrastructure, troubleshooting technical issues, and ensuring users receive a high level of support across a range of technologies. Key Responsibilities Provide 2nd line support for hardware, software, and network issues Troubleshoot and resolve escalated IT support tickets Support Microsoft 365 environments including Exchange, Teams, and SharePoint Assist with the administration of Windows Server and Active Directory Manage user accounts, permissions, and security policies Support desktop, laptop, mobile device, and printer deployments Work closely with 1st and 3rd line teams to resolve complex issues Assist with IT projects, upgrades, and system improvements Maintain accurate documentation and support records Skills & Experience Required Previous experience in a 2nd Line IT Support role Strong knowledge of Microsoft 365 Experience supporting Windows 10/11 environments Active Directory and Group Policy experience Good understanding of networking fundamentals including DNS, DHCP, and TCP/IP Strong troubleshooting and problem-solving skills Excellent communication and customer service skills What's on Offer? Salary between 32,000 - 38,000 Opportunity to work with a wide range of technologies Career progression and development opportunities Supportive and collaborative team environment Growing organisation with exciting projects planned
Jun 14, 2026
Full time
Bristow Holland is recruiting for a 2nd Line IT Support Engineer to join a growing and well-established business based in Harwich. This is an excellent opportunity for an experienced IT Support professional looking to take the next step in their career. You'll play a key role in supporting the company's IT infrastructure, troubleshooting technical issues, and ensuring users receive a high level of support across a range of technologies. Key Responsibilities Provide 2nd line support for hardware, software, and network issues Troubleshoot and resolve escalated IT support tickets Support Microsoft 365 environments including Exchange, Teams, and SharePoint Assist with the administration of Windows Server and Active Directory Manage user accounts, permissions, and security policies Support desktop, laptop, mobile device, and printer deployments Work closely with 1st and 3rd line teams to resolve complex issues Assist with IT projects, upgrades, and system improvements Maintain accurate documentation and support records Skills & Experience Required Previous experience in a 2nd Line IT Support role Strong knowledge of Microsoft 365 Experience supporting Windows 10/11 environments Active Directory and Group Policy experience Good understanding of networking fundamentals including DNS, DHCP, and TCP/IP Strong troubleshooting and problem-solving skills Excellent communication and customer service skills What's on Offer? Salary between 32,000 - 38,000 Opportunity to work with a wide range of technologies Career progression and development opportunities Supportive and collaborative team environment Growing organisation with exciting projects planned
Tiger Resourcing Group
Application Support Manager
Tiger Resourcing Group
Application Support Manager London Hybrid Working 12-Month FTC The Opportunity An exciting opportunity has arisen for an experienced Application Support Manager to lead the delivery of application support services within a complex enterprise technology environment. This role is responsible for the leadership of a multidisciplinary team delivering 2nd and 3rd Line Application Support, ensuring the stability, availability, and performance of business-critical systems. You ll play a key role in managing service performance, driving operational improvements, overseeing major incidents, and working closely with technical and business stakeholders to ensure a high-quality support service. Key Responsibilities Lead and develop a team providing 2nd and 3rd Line Application Support services. Ensure the availability, performance, and reliability of business-critical applications. Act as the senior escalation point for complex technical issues and major incidents. Oversee incident management, problem management, root cause analysis, and service recovery activities. Monitor service performance against agreed KPIs and service levels. Drive continuous improvement initiatives across support processes, tooling, and operational practices. Work closely with engineering, infrastructure, service management, and business teams to ensure effective service delivery. Support application upgrades, releases, enhancements, and operational readiness activities. Manage workload planning, resource allocation, and team performance. Produce regular reporting on service performance, trends, risks, and improvement opportunities. Build strong relationships with internal stakeholders and third-party suppliers. Skills & Experience Proven experience leading Application Support, Technical Support, Production Support, or IT Operations teams. Strong background managing 2nd and 3rd Line Support functions within a complex environment. Experience managing major incidents and driving issue resolution through to root cause. Knowledge of incident, problem, and change management processes. Experience operating within KPI and SLA-driven service environments. Strong people leadership and stakeholder management skills. Excellent analytical and problem-solving abilities. Ability to balance operational delivery with continuous improvement initiatives. Desirable Experience Experience supporting customer-facing or enterprise-scale applications. Familiarity with ITIL-based service management principles. Experience with monitoring, ticketing, and service management platforms. Exposure to highly available, business-critical systems environments. Experience supporting digital transformation, application modernisation, or large-scale technology programmes.
Jun 13, 2026
Full time
Application Support Manager London Hybrid Working 12-Month FTC The Opportunity An exciting opportunity has arisen for an experienced Application Support Manager to lead the delivery of application support services within a complex enterprise technology environment. This role is responsible for the leadership of a multidisciplinary team delivering 2nd and 3rd Line Application Support, ensuring the stability, availability, and performance of business-critical systems. You ll play a key role in managing service performance, driving operational improvements, overseeing major incidents, and working closely with technical and business stakeholders to ensure a high-quality support service. Key Responsibilities Lead and develop a team providing 2nd and 3rd Line Application Support services. Ensure the availability, performance, and reliability of business-critical applications. Act as the senior escalation point for complex technical issues and major incidents. Oversee incident management, problem management, root cause analysis, and service recovery activities. Monitor service performance against agreed KPIs and service levels. Drive continuous improvement initiatives across support processes, tooling, and operational practices. Work closely with engineering, infrastructure, service management, and business teams to ensure effective service delivery. Support application upgrades, releases, enhancements, and operational readiness activities. Manage workload planning, resource allocation, and team performance. Produce regular reporting on service performance, trends, risks, and improvement opportunities. Build strong relationships with internal stakeholders and third-party suppliers. Skills & Experience Proven experience leading Application Support, Technical Support, Production Support, or IT Operations teams. Strong background managing 2nd and 3rd Line Support functions within a complex environment. Experience managing major incidents and driving issue resolution through to root cause. Knowledge of incident, problem, and change management processes. Experience operating within KPI and SLA-driven service environments. Strong people leadership and stakeholder management skills. Excellent analytical and problem-solving abilities. Ability to balance operational delivery with continuous improvement initiatives. Desirable Experience Experience supporting customer-facing or enterprise-scale applications. Familiarity with ITIL-based service management principles. Experience with monitoring, ticketing, and service management platforms. Exposure to highly available, business-critical systems environments. Experience supporting digital transformation, application modernisation, or large-scale technology programmes.
Nigel Wright Group
Senior EUC Engineer
Nigel Wright Group
About the Role: I am looking for a Senior Platform Engineer (EUC) to help design, build, and evolve a modern, secure end-user computing environment. You'll play a key role in delivering a high-performing Microsoft 365 and Intune-based digital workplace, ensuring colleagues can work productively and securely from anywhere. Working closely with platform, security, and service teams, you'll own and improve EUC services-focusing on automation, user experience, scalability, and security. What you'll do: Act as a subject matter expert for Microsoft Intune and EUC technologies Provide 3rd line support for complex endpoint and platform issues Design, implement, and optimise device management solutions across Windows, iOS, and Android Manage application packaging, deployment, and patching Develop and maintain compliance policies and configuration standards Use automation and scripting to improve efficiency and consistency Monitor platform performance and identify opportunities for improvement Collaborate with stakeholders across IT, security, and the wider business Produce clear documentation and support knowledge sharing across teams Desirable Skills: PowerShell scripting (including Microsoft Graph) Experience with security baselines and hardening Knowledge of BIOS/firmware management tools Experience driving automation and platform improvements Why Join? Work on a modern, cloud-first EUC platform Be part of a team driving digital transformation and innovation Opportunity to influence platform strategy and tooling Collaborative environment with strong cross-team partnerships Support for continuous learning and development
Jun 13, 2026
Full time
About the Role: I am looking for a Senior Platform Engineer (EUC) to help design, build, and evolve a modern, secure end-user computing environment. You'll play a key role in delivering a high-performing Microsoft 365 and Intune-based digital workplace, ensuring colleagues can work productively and securely from anywhere. Working closely with platform, security, and service teams, you'll own and improve EUC services-focusing on automation, user experience, scalability, and security. What you'll do: Act as a subject matter expert for Microsoft Intune and EUC technologies Provide 3rd line support for complex endpoint and platform issues Design, implement, and optimise device management solutions across Windows, iOS, and Android Manage application packaging, deployment, and patching Develop and maintain compliance policies and configuration standards Use automation and scripting to improve efficiency and consistency Monitor platform performance and identify opportunities for improvement Collaborate with stakeholders across IT, security, and the wider business Produce clear documentation and support knowledge sharing across teams Desirable Skills: PowerShell scripting (including Microsoft Graph) Experience with security baselines and hardening Knowledge of BIOS/firmware management tools Experience driving automation and platform improvements Why Join? Work on a modern, cloud-first EUC platform Be part of a team driving digital transformation and innovation Opportunity to influence platform strategy and tooling Collaborative environment with strong cross-team partnerships Support for continuous learning and development
DGH Recruitment Ltd
SharePoint Engineer
DGH Recruitment Ltd City, Birmingham
SharePoint Engineer Inside IR35 / 3 days per week onsite We are recruiting for a SharePoint Engineer to join our client, supporting and evolving a global estate of critical platforms across SQL Server, SharePoint, Azure, and web infrastructure. This is a key role combining hands-on engineering, platform ownership, and technical leadership, ensuring our systems remain secure, resilient, and high-performing while helping drive modernisation and continuous improvement. Responsibilities Manage and support SQL Server, SharePoint, Azure Cloud Services, and web infrastructure Provide 3rd line technical support for critical business systems Monitor, optimise, and maintain platform performance and uptime Support and enhance Azure services, Single Sign-On (SSO), and Multi-Factor Authentication (MFA) Hands on experience delivering and supporting SharePoint solutions in enterprise environments Exposure to both on premises and cloud based (Microsoft 365) SharePoint platforms Day to day SharePoint administration in production environments General understanding of SharePoint's dependency on SQL Server Ensure global availability, scalability, and disaster recovery capability Lead platform upgrades, code releases, and deployments Maintain and improve web and SharePoint environments globally Drive automation and DevOps best practices In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Business
Jun 13, 2026
Contractor
SharePoint Engineer Inside IR35 / 3 days per week onsite We are recruiting for a SharePoint Engineer to join our client, supporting and evolving a global estate of critical platforms across SQL Server, SharePoint, Azure, and web infrastructure. This is a key role combining hands-on engineering, platform ownership, and technical leadership, ensuring our systems remain secure, resilient, and high-performing while helping drive modernisation and continuous improvement. Responsibilities Manage and support SQL Server, SharePoint, Azure Cloud Services, and web infrastructure Provide 3rd line technical support for critical business systems Monitor, optimise, and maintain platform performance and uptime Support and enhance Azure services, Single Sign-On (SSO), and Multi-Factor Authentication (MFA) Hands on experience delivering and supporting SharePoint solutions in enterprise environments Exposure to both on premises and cloud based (Microsoft 365) SharePoint platforms Day to day SharePoint administration in production environments General understanding of SharePoint's dependency on SQL Server Ensure global availability, scalability, and disaster recovery capability Lead platform upgrades, code releases, and deployments Maintain and improve web and SharePoint environments globally Drive automation and DevOps best practices In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Business

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