Job Description
SERVICE TEAM LEADER
Working Hours- Monday to Friday 9am till 530pm
Location - Enfield
Our client is looking for a customer service professional within the motor industry to join their successful team as Service Team Leader for a Bodyshop. The Service Team Leader will have a major part to play in achieving success by providing a professional service to all service customers and colleagues.
Responsibilities of a Service Team Leader
Provide exceptional customer service skills and lead by example.
communicate service and repair work to customers
Meet targets set by upselling additional products.
Quoting works to be completed
Maximise service department profitability ensuring customer awareness of all available workshop services
Provide the highest level of customer care and satisfaction.
Skills and Qualifications of a Service Team Leader
Front Of House experience within a Bodyshop
Initiative to think on your feet when met with difficult situations
Ability to work as a leader as well as still being part of a team
A commitment to deliver a first-class customer service
Career driven and ambition to hit targets
Knowledge to help team members to move forward
MUST HOLD a full UK manual driving licence - Subject to drivers check
If you are interested in this Service Team Leader role, please contact Skills and quote job number: 53552
