At Precis, we are a group of friendly experts in media buying, analytics & marketing science, creative and technology with a joint mission to help great companies thrive in the digital landscape. WHAT YOU WILL BE DOING Lead the tactical & operational management of one or more digital marketing channels, ensuring flawless campaign execution, from setup to optimisation and detailed performance analysis. Act as the primary point of contact for clients, proactively managing relationships and ensuring that marketing strategies align with their broader business objectives. Drive end-to-end project management, taking full ownership of timelines, delegation to junior colleagues, and deliverables to ensure successful project completion beyond just channel execution. Direct advanced testing and optimisation initiatives within the channel, applying deep expertise to enhance campaign effectiveness and meet client KPIs. Conduct in-depth channel analysis and audits to identify opportunities for improving brand visibility and performance metrics. Advocate for and integrate innovative tools and technologies to enhance operational efficiency and improve campaign results. Deliver data-driven insights and strategic recommendations to senior stakeholders, acting as a trusted advisor to guide their digital investment decisions. Collaborate with relevant platform representatives and internal colleagues to stay ahead of emerging features and best practices, applying these learnings to drive client success. Promote a collaborative environment, leading by example in integrating channel-specific insights with cross functional team efforts to enhance the overall client experience and success. Facilitate knowledge sharing & mentor junior specialists, providing guidance on channel specific tactics and fostering an environment of continuous learning. WHAT WE ARE LOOKING FOR 4+ years of experience in the digital marketing ecosystem. Comprehensive hands on experience and deep technical expertise in Paid Social, paired with a strong enough understanding of the broader digital landscape to contribute to holistic media plans and marketing strategies across multiple channels. Strong project management skills, with a proven ability to lead complex projects, manage timelines and stakeholders, and coordinate effectively across different teams. Ability to analyse and interpret data across both marketing & analytics platforms (e.g. GA4) and use insights to drive continuous optimisation and achieve better outcomes. Proficiency in crafting and applying effective testing tactics to discover innovative solutions and boost campaign effectiveness. Proficient in communicating complex ideas clearly in presentations and collaborative discussions. Strong mentoring skills, with a focus on sharing knowledge and fostering a learning environment within the team. Preferably experienced in working with Google BigQuery. Familiarity with data visualisation tools (e.g. Looker Studio) and ability to present insights engagingly and understandably. WHAT WE OFFER An intense learning environment where you will be able to grow and develop your skills and passions alongside some of the brightest minds in the industry. A culture that is built on collaboration, trust and innovation. We value having fun together - that's why we also have regular afterworks, team events and a yearly festival. Transparent salary setting - you can find it below the job description on our website! 30 days paid leave, flexible public holidays, parental pay, a solid pension scheme and key insurance. Our different offices also offer different perks such as massage, health care contributions, free book orders, healthy snacks & great coffee, EAP programs and your choice of PC or Mac. A diverse environment with a high focus on inclusion and belonging. We speak 46 native languages around Precis, and our internal inclusion score is 4.5 out of 5. To make things as smooth as possible, please ensure your CV is in English.
May 19, 2026
Full time
At Precis, we are a group of friendly experts in media buying, analytics & marketing science, creative and technology with a joint mission to help great companies thrive in the digital landscape. WHAT YOU WILL BE DOING Lead the tactical & operational management of one or more digital marketing channels, ensuring flawless campaign execution, from setup to optimisation and detailed performance analysis. Act as the primary point of contact for clients, proactively managing relationships and ensuring that marketing strategies align with their broader business objectives. Drive end-to-end project management, taking full ownership of timelines, delegation to junior colleagues, and deliverables to ensure successful project completion beyond just channel execution. Direct advanced testing and optimisation initiatives within the channel, applying deep expertise to enhance campaign effectiveness and meet client KPIs. Conduct in-depth channel analysis and audits to identify opportunities for improving brand visibility and performance metrics. Advocate for and integrate innovative tools and technologies to enhance operational efficiency and improve campaign results. Deliver data-driven insights and strategic recommendations to senior stakeholders, acting as a trusted advisor to guide their digital investment decisions. Collaborate with relevant platform representatives and internal colleagues to stay ahead of emerging features and best practices, applying these learnings to drive client success. Promote a collaborative environment, leading by example in integrating channel-specific insights with cross functional team efforts to enhance the overall client experience and success. Facilitate knowledge sharing & mentor junior specialists, providing guidance on channel specific tactics and fostering an environment of continuous learning. WHAT WE ARE LOOKING FOR 4+ years of experience in the digital marketing ecosystem. Comprehensive hands on experience and deep technical expertise in Paid Social, paired with a strong enough understanding of the broader digital landscape to contribute to holistic media plans and marketing strategies across multiple channels. Strong project management skills, with a proven ability to lead complex projects, manage timelines and stakeholders, and coordinate effectively across different teams. Ability to analyse and interpret data across both marketing & analytics platforms (e.g. GA4) and use insights to drive continuous optimisation and achieve better outcomes. Proficiency in crafting and applying effective testing tactics to discover innovative solutions and boost campaign effectiveness. Proficient in communicating complex ideas clearly in presentations and collaborative discussions. Strong mentoring skills, with a focus on sharing knowledge and fostering a learning environment within the team. Preferably experienced in working with Google BigQuery. Familiarity with data visualisation tools (e.g. Looker Studio) and ability to present insights engagingly and understandably. WHAT WE OFFER An intense learning environment where you will be able to grow and develop your skills and passions alongside some of the brightest minds in the industry. A culture that is built on collaboration, trust and innovation. We value having fun together - that's why we also have regular afterworks, team events and a yearly festival. Transparent salary setting - you can find it below the job description on our website! 30 days paid leave, flexible public holidays, parental pay, a solid pension scheme and key insurance. Our different offices also offer different perks such as massage, health care contributions, free book orders, healthy snacks & great coffee, EAP programs and your choice of PC or Mac. A diverse environment with a high focus on inclusion and belonging. We speak 46 native languages around Precis, and our internal inclusion score is 4.5 out of 5. To make things as smooth as possible, please ensure your CV is in English.
About the opportunity Free training, a nationally recognised qualification and a boost to your career. Why wouldn't you? Are you ready to build the digital skills employers are looking for? Netcom Training's fully-funded Digital Skills for Work course (NCFE Level 2 Certificate in Digital Skills for Work) gives you the practical, workplace-ready skills to communicate online, stay safe in digital environments and take control of your career development. From data protection and online safety to professional communication, collaboration tools and building your digital profile, you'll gain confidence with the skills that today's employers expect as standard. Our learners have gone on to entry-level and progression roles across business support, administration, digital marketing, IT and customer-facing sectors, working with companies across retail, logistics, public services and beyond. Course details Duration: Flexible - 110 guided learning hours Format: Online, practical workshops Commitment: Additional independent study time required for assignments and portfolio building What you'll learn Information management: Search for, evaluate and store information using workplace platforms and advanced research techniques Digital safety: Recognise online threats, protect personal and organisational data, and understand key data protection legislation Online communication: Use email, video calls, messaging tools and collaboration platforms professionally and safely Collaboration: Work effectively with others using tools like Teams, Zoom and Google Meet Social media and blogging: Engage with digital networks confidently, understanding personal and professional reputation Career development: Build a professional online presence, create digital job applications and plan your career progression using digital tools Potential roles Business Support Administrator Digital Marketing Assistant Customer Service Advisor Office Administrator Junior Digital Content Creator Eligibility To apply, you must: Live in the Sheffield area Be aged 19 or over Earn below the gross annual wage cap of 24,570 Not currently be undertaking other government-funded training Not be in the UK on a student, graduate, postgraduate, or sponsored visa, or as a dependent Cost This is a fully-funded course with no fees - complete the training, gain the skills and start moving towards the career you want.
May 18, 2026
Full time
About the opportunity Free training, a nationally recognised qualification and a boost to your career. Why wouldn't you? Are you ready to build the digital skills employers are looking for? Netcom Training's fully-funded Digital Skills for Work course (NCFE Level 2 Certificate in Digital Skills for Work) gives you the practical, workplace-ready skills to communicate online, stay safe in digital environments and take control of your career development. From data protection and online safety to professional communication, collaboration tools and building your digital profile, you'll gain confidence with the skills that today's employers expect as standard. Our learners have gone on to entry-level and progression roles across business support, administration, digital marketing, IT and customer-facing sectors, working with companies across retail, logistics, public services and beyond. Course details Duration: Flexible - 110 guided learning hours Format: Online, practical workshops Commitment: Additional independent study time required for assignments and portfolio building What you'll learn Information management: Search for, evaluate and store information using workplace platforms and advanced research techniques Digital safety: Recognise online threats, protect personal and organisational data, and understand key data protection legislation Online communication: Use email, video calls, messaging tools and collaboration platforms professionally and safely Collaboration: Work effectively with others using tools like Teams, Zoom and Google Meet Social media and blogging: Engage with digital networks confidently, understanding personal and professional reputation Career development: Build a professional online presence, create digital job applications and plan your career progression using digital tools Potential roles Business Support Administrator Digital Marketing Assistant Customer Service Advisor Office Administrator Junior Digital Content Creator Eligibility To apply, you must: Live in the Sheffield area Be aged 19 or over Earn below the gross annual wage cap of 24,570 Not currently be undertaking other government-funded training Not be in the UK on a student, graduate, postgraduate, or sponsored visa, or as a dependent Cost This is a fully-funded course with no fees - complete the training, gain the skills and start moving towards the career you want.
We are seeking a qualified Solicitor or Legal Executive, to fill the post of Employment Law Manager. We also welcome applications from paralegals with 5 years experience who wish to qualify as a solicitor (England and Wales). You will be required to provide complex professional legal advice on employment law matters to our management team, national executive committee and members. Managing a team of junior colleagues and supporting their complex casework, you will advise on collective employment law matters and review first stage complaints. Salary and Location Band 4, London Spine points 27-23 or Regional 30-26 London starting salary: £53,726 p.a. rising to £61,115 p.a. in annual increments or Regional starting salary £49,663 p.a. rising to £56,081 p.a. in annual increments PCS London or Region Successful candidates for the Employment Law Manager will be able to demonstrate: Proven experience in an employment law field, or qualified solicitor from any UK jurisdiction. Experience in staff management, appraisals, and complaints handling. Good communication and negotiation abilities. Ability to prioritise and manage workloads. Commitment to promoting equality and diversity in the workplace. Ability to work collaboratively and manage legal issues. Their commitment to the SRA Professional standards and behaviours. The main duties of the Employment Law Manager role include: Delivering legal guidance and representation on employment law issues. Providing supportive management for caseworker colleagues. Conducting legal research, drafting advice, claims, and other legal documents. Providing support to senior colleagues on more complex matters. Advising the union on legal aspects of bargaining or campaigning matters. You will be committed to professional development, through training, appraisal and the use of technology, you will be able to show how you maintain and share your up-to-date knowledge of employment legislation. An understanding of the political processes in the UK and the role and work of trade unions is essential. Closing date: at 12 midday on Monday 22 June 2026 Interviews will be held in person at PCS Clapham on 8 July 2026 and 9 July 2026 About PCS PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas. Employer Benefits You will have access to a generous package of staff benefits including flexible working (including hybrid working) childcare and family support generous maternity/paternity leave 32 days leave and Christmas closure pension scheme employee assistance programme Learning and Development The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development. PCS Recruiting Process We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices. Applications must be received by the closing date and time specified. Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date. CVs will not be accepted. Please see the job description/person specification and follow the application process. PCS is working towards equal opportunities and is positive about disabled people. All posts can be considered on a full-time, part-time or job share basis. Please view our guidance for applicants. JOB DESCRIPTION: EMPLOYMENT LAW MANAGER Ref: 1026 Grade: Band 4, London or Region Salary: London Spine points 27- 23 London starting salary £53,726 p.a. rising to £61,115 p.a. Regional Spine points 30 - 26 Regional starting salary £49,663 p.a. rising to £56,081 p.a. Location: London/Region Purpose of the job: To deliver a professional legal advice, guidance, and representation on employment law matters to staff and members. To undertake a management role with direct responsibility for Employment Law Caseworker (B3) ( Paralegals) Responsible to: Band 5, National Officer Employment Law Responsible for: Band 3 Employment Law Caseworker (Senior Paralegals /Junior Lawyers) Contacts External: PCS Members, elected officials and potential members. Employers, Legal and other advisors. TUC, Members of other trade unions and related bodies. MPs, pressure groups, campaigning bodies and media. Internal: PCS Staff and managers across Regions, Senior Management Team, National Management Team and other PCS Departments. Main duties and responsibilities 1. Key areas Undertake training to complete the SQE or specialism in employment law Assist in legal research into past cases and documents Draft and prepare claims or other legal documents Assist in providing legal advice to SMT, NEC, members Keep up to date with new developments in employment legislation Assist in providing employment law briefings to PCS staff about changes in employment legislation Advise members and Reps on wrongful termination and unfair dismissal claims, including reviewing dismissal procedures and advocating for members' rights Assist members and reps in cases of workplace discrimination, harassment, or retaliation based on factors such as age, gender, race, disability, or other protected characteristics Assist with the development of the Unions policy objectives including the PCS planning process Assist with leadership in delivering the unions Legal and Employment Rights strategy Provide assistance with the unions bargaining, organising, campaigning, equality, learning and digital agendas Manage people and resources in the Legal and Employment Rights Unit Provide advice to relevant committees including assisting in the preparation and presentation of reports Monitor and report on issues and initiatives as requested Assist with input into budgetary processes including bid preparation, monitoring and control where relevant 2. People Management Manage work allocation and workflow, future planning and support for officer team/line manager Motivate and manage individuals and the team as a whole to provide a high standard of service Check work standards and maintain consistent quality of delegated tasks Seek to continuously improve the effectiveness and efficiency of the team Through induction, the appraisal system and one-to-ones, identify staff training and development needs, train or organise formal/informal training Proactively promote diversity in line with the wider PCS approach Apply the staff conduct policies as and when required e.g. discipline, grievance, capability, dignity at work and IT security policies Provide advice and deal with complex issues related to staff management including disciplinary or grievance in consultation with Line Manager Ensure that the health, safety and welfare of staff is maintained and improved, in accordance with PCS and statutory policies Work effectively with lay officials Deputise for Line Manager when required 3. Communication Ensure digitalisation, information & communication methods are effectively implemented and used to generate improvements Draft complex communications including briefs and reports Communicate with members by assisting in the production of circulars and briefings, and by addressing meetings and conferences etc As necessary, represent PCS and liaise with outside bodies 4. Casework Management Advise in the handling of personal casework Liaise with solicitors, internal and external bodies on the handling of personal casework Represent PCS or PCS members at official bodies such as employment tribunals, Civil Service Appeal Board, etc. Maintain and improve own knowledge of the developments in employment law and practice 5. Team Working Proactively promote team working Initiate, organise, lead and participate in team meetings as appropriate Maintain high levels of confidentiality of sensitive issues at all times Provide assistance to team members 6. Equality Contribute to PCS policies on equal opportunities by developing innovative workplace strategies to tackle inequality and discrimination 7. General Participate and input information into PCS planning and budgeting processes At all times implement and promote the PCSs equal opportunities policy and adhere to the PCS Values Take due and reasonable care of self and others in respect of health and safety at work Participate in appraisal, training and development systems Act in a manner that enhances the work of the PCS and its overall public image In all work activities, comply with data protection legislation and PCSs requirements for the protection of personal information and the privacy of individuals . click apply for full job details
May 18, 2026
Full time
We are seeking a qualified Solicitor or Legal Executive, to fill the post of Employment Law Manager. We also welcome applications from paralegals with 5 years experience who wish to qualify as a solicitor (England and Wales). You will be required to provide complex professional legal advice on employment law matters to our management team, national executive committee and members. Managing a team of junior colleagues and supporting their complex casework, you will advise on collective employment law matters and review first stage complaints. Salary and Location Band 4, London Spine points 27-23 or Regional 30-26 London starting salary: £53,726 p.a. rising to £61,115 p.a. in annual increments or Regional starting salary £49,663 p.a. rising to £56,081 p.a. in annual increments PCS London or Region Successful candidates for the Employment Law Manager will be able to demonstrate: Proven experience in an employment law field, or qualified solicitor from any UK jurisdiction. Experience in staff management, appraisals, and complaints handling. Good communication and negotiation abilities. Ability to prioritise and manage workloads. Commitment to promoting equality and diversity in the workplace. Ability to work collaboratively and manage legal issues. Their commitment to the SRA Professional standards and behaviours. The main duties of the Employment Law Manager role include: Delivering legal guidance and representation on employment law issues. Providing supportive management for caseworker colleagues. Conducting legal research, drafting advice, claims, and other legal documents. Providing support to senior colleagues on more complex matters. Advising the union on legal aspects of bargaining or campaigning matters. You will be committed to professional development, through training, appraisal and the use of technology, you will be able to show how you maintain and share your up-to-date knowledge of employment legislation. An understanding of the political processes in the UK and the role and work of trade unions is essential. Closing date: at 12 midday on Monday 22 June 2026 Interviews will be held in person at PCS Clapham on 8 July 2026 and 9 July 2026 About PCS PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas. Employer Benefits You will have access to a generous package of staff benefits including flexible working (including hybrid working) childcare and family support generous maternity/paternity leave 32 days leave and Christmas closure pension scheme employee assistance programme Learning and Development The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development. PCS Recruiting Process We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices. Applications must be received by the closing date and time specified. Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date. CVs will not be accepted. Please see the job description/person specification and follow the application process. PCS is working towards equal opportunities and is positive about disabled people. All posts can be considered on a full-time, part-time or job share basis. Please view our guidance for applicants. JOB DESCRIPTION: EMPLOYMENT LAW MANAGER Ref: 1026 Grade: Band 4, London or Region Salary: London Spine points 27- 23 London starting salary £53,726 p.a. rising to £61,115 p.a. Regional Spine points 30 - 26 Regional starting salary £49,663 p.a. rising to £56,081 p.a. Location: London/Region Purpose of the job: To deliver a professional legal advice, guidance, and representation on employment law matters to staff and members. To undertake a management role with direct responsibility for Employment Law Caseworker (B3) ( Paralegals) Responsible to: Band 5, National Officer Employment Law Responsible for: Band 3 Employment Law Caseworker (Senior Paralegals /Junior Lawyers) Contacts External: PCS Members, elected officials and potential members. Employers, Legal and other advisors. TUC, Members of other trade unions and related bodies. MPs, pressure groups, campaigning bodies and media. Internal: PCS Staff and managers across Regions, Senior Management Team, National Management Team and other PCS Departments. Main duties and responsibilities 1. Key areas Undertake training to complete the SQE or specialism in employment law Assist in legal research into past cases and documents Draft and prepare claims or other legal documents Assist in providing legal advice to SMT, NEC, members Keep up to date with new developments in employment legislation Assist in providing employment law briefings to PCS staff about changes in employment legislation Advise members and Reps on wrongful termination and unfair dismissal claims, including reviewing dismissal procedures and advocating for members' rights Assist members and reps in cases of workplace discrimination, harassment, or retaliation based on factors such as age, gender, race, disability, or other protected characteristics Assist with the development of the Unions policy objectives including the PCS planning process Assist with leadership in delivering the unions Legal and Employment Rights strategy Provide assistance with the unions bargaining, organising, campaigning, equality, learning and digital agendas Manage people and resources in the Legal and Employment Rights Unit Provide advice to relevant committees including assisting in the preparation and presentation of reports Monitor and report on issues and initiatives as requested Assist with input into budgetary processes including bid preparation, monitoring and control where relevant 2. People Management Manage work allocation and workflow, future planning and support for officer team/line manager Motivate and manage individuals and the team as a whole to provide a high standard of service Check work standards and maintain consistent quality of delegated tasks Seek to continuously improve the effectiveness and efficiency of the team Through induction, the appraisal system and one-to-ones, identify staff training and development needs, train or organise formal/informal training Proactively promote diversity in line with the wider PCS approach Apply the staff conduct policies as and when required e.g. discipline, grievance, capability, dignity at work and IT security policies Provide advice and deal with complex issues related to staff management including disciplinary or grievance in consultation with Line Manager Ensure that the health, safety and welfare of staff is maintained and improved, in accordance with PCS and statutory policies Work effectively with lay officials Deputise for Line Manager when required 3. Communication Ensure digitalisation, information & communication methods are effectively implemented and used to generate improvements Draft complex communications including briefs and reports Communicate with members by assisting in the production of circulars and briefings, and by addressing meetings and conferences etc As necessary, represent PCS and liaise with outside bodies 4. Casework Management Advise in the handling of personal casework Liaise with solicitors, internal and external bodies on the handling of personal casework Represent PCS or PCS members at official bodies such as employment tribunals, Civil Service Appeal Board, etc. Maintain and improve own knowledge of the developments in employment law and practice 5. Team Working Proactively promote team working Initiate, organise, lead and participate in team meetings as appropriate Maintain high levels of confidentiality of sensitive issues at all times Provide assistance to team members 6. Equality Contribute to PCS policies on equal opportunities by developing innovative workplace strategies to tackle inequality and discrimination 7. General Participate and input information into PCS planning and budgeting processes At all times implement and promote the PCSs equal opportunities policy and adhere to the PCS Values Take due and reasonable care of self and others in respect of health and safety at work Participate in appraisal, training and development systems Act in a manner that enhances the work of the PCS and its overall public image In all work activities, comply with data protection legislation and PCSs requirements for the protection of personal information and the privacy of individuals . click apply for full job details
We are seeking an experienced paralegal, or trainee solicitor to fill the post Employment Law Caseworker. As an experienced employment law practitioner or aspirational trainee solicitor (England and Wales), you will be required to provide professional legal advice on employment law matters to members. PCS will provide fully funded accredited training with 1 day a week release. With supervision by a qualified solicitor to enable you to pass your SQE examinations within 2 years, whilst gaining the required qualifying work experience through your day-to-day role. Salary and Location Band 3, London Spine points 33-29 or Regional Spine points 36-32 London starting salary: £45,377 p.a. rising to £50,703 p.a. in annual increments or Regional starting salary: £42,105 p.a. rising to £46,348 p.a. in annual increments PCS London or Region Successful candidates for the Employment Law Caseworker will be able to demonstrate: Proven experience in employment law or relevant qualification in Law (from any common law jurisdiction). Good communication and negotiation abilities. Ability to prioritise and manage workloads. Commitment to promoting equality and diversity in the workplace. Ability to work collaboratively and manage legal issues. Their commitment to the SRA Professional standards and behaviours. The main duties of the Employment Law Caseworker role include: Delivering legal guidance and representation on employment law issues. Conducting legal research, drafting advice, claims, and other legal documents. Providing support to senior colleagues on more complex matters. Casework management. You will be committed to professional development, through training, appraisal and the use of technology, you will be able to show how you maintain and share your up-to-date knowledge of employment legislation. An understanding of the political processes in the UK and the role and work of trade unions is essential. Closing date: at 12 midday on Tuesday 23 June 2026 Interviews will be held in person at PCS Clapham on 10 July 2026 About PCS PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas. Employer Benefits You will have access to a generous package of staff benefits including flexible working (including hybrid working) childcare and family support generous maternity/paternity leave 32 days leave and Christmas closure pension scheme employee assistance programme Learning and Development The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development. PCS Recruiting Process We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices. Applications must be received by the closing date and time specified. Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date. CVs will not be accepted. Please see the job description/person specification and follow the application process. PCS is working towards equal opportunities and is positive about disabled people. All posts can be considered on a full-time, part-time or job share basis. Please view our guidance for applicants. JOB DESCRIPTION: EMPLOYMENT LAW CASEWORKER Ref: 1126 Grade: Band 3, London or Region Salary: London Spine points 33 - 29 London starting salary £45,377 p.a. rising to £50,703 p.a. Regional Spine points 36 - 32 Regional starting salary £42,105 p.a. rising to £46,348 p.a. Location: London/Region Purpose of the job: To support the delivery of a professional legal advice, guidance, and representation on employment law matters to the, staff, and members. Responsible to: Band 4, Employment Law Manager (Senior Paralegal) Responsible for: Not applicable Contacts External: PCS Members, elected officials and potential members. Employers, Legal and other advisors. TUC, Members of other trade unions and related bodies. MPs, pressure groups, campaigning bodies and media. Internal: PCS Staff and managers across Regions, Senior Management Team, National Management Team and other PCS Departments. Main duties and responsibilities 1. Key areas Undertake training working towards the completion of the SQE Provide support in legal research into past cases and documents Draft and prepare claims or other legal documents Provide support with legal advice to SMT, NEC, members Keep up to date with new developments in employment legislation Provide support with employment law briefings to PCS staff about changes in employment legislation Advise members and Reps on wrongful termination and unfair dismissal claims, including reviewing dismissal procedures and advocating for members' rights Assist members and reps in cases of workplace discrimination, harassment, or retaliation based on factors such as age, gender, race, disability, or other protected characteristics Support the development of the Unions policy objectives including the PCS planning process Support the delivery of the unions Legal and Employment Rights strategy Provide support in the unions bargaining, organising, campaigning, equality, learning and digital agendas Provide advice to relevant committees including supporting the preparation and presentation of reports Monitor and report on issues and initiatives as requested 2. Communication Provide support to ensure digitalisation, information & communication methods are effectively implemented and used to generate improvements Draft complex communications including briefs and reports Communicate with members by supporting the production of circulars and briefings, and by addressing meetings and conferences etc As necessary, represent PCS and liaise with outside bodies 3. Casework Management Advise in the handling of personal casework Liaise with solicitors, internal and external bodies on the handling of personal casework Represent PCS or PCS members at official bodies such as employment tribunals, Civil Service Appeal Board, etc. Maintain and improve own knowledge of the developments in employment law and practice 4. Team Working Proactively promote team working Initiate, organise, lead and participate in team meetings as appropriate Maintain high levels of confidentiality of sensitive issues at all times Provide assistance to team members 5. Equality Contribute to PCS policies on equal opportunities by developing innovative workplace strategies to tackle inequality and discrimination 6. General Participate and input information into PCS planning and budgeting processes At all times implement and promote the PCSs equal opportunities policy and adhere to the PCS Values Take due and reasonable care of self and others in respect of health and safety at work Participate in appraisal, training and development systems Act in a manner that enhances the work of the PCS and its overall public image In all work activities, comply with data protection legislation and PCSs requirements for the protection of personal information and the privacy of individuals Staff at this grade may be assigned or transferred to posts within grade. A training & development programme will be provided to assist with this, where required such other duties that may reasonably be required and that are within the level of the responsibility of this post Willing to work outside normal office hours and location on occasion (e.g. attendance at Annual Delegate Conference, where required) Person Specification: EMPLOYMENT LAW CASEWORKER Ref:1126 Date: May 2026 Location: London/Region ESSENTIAL FACTORS QUALIFICATIONS Qualifying Law degree. Or 2 plus years experience in an employment law role EXPERIENCE Actively participating in committees and teams Industrial relations and negotiations Project management, problem solving and decision making TRAINING (including continuous professional development) Evidence of ongoing training and continuing professional development Commitment to undertake job-related training working towards the completion of the SQE Commitment to participation in appraisal and development review process KNOWLEDGE Understanding of the political processes in the UK and the role and work of trade unions Employment rights, equality legislation, discrimination law and working practices Impact and use of Digital and IT applications in a trade union SKILLS Ability to communicate effectively using written and oral channels, including reports and presentations . click apply for full job details
May 18, 2026
Full time
We are seeking an experienced paralegal, or trainee solicitor to fill the post Employment Law Caseworker. As an experienced employment law practitioner or aspirational trainee solicitor (England and Wales), you will be required to provide professional legal advice on employment law matters to members. PCS will provide fully funded accredited training with 1 day a week release. With supervision by a qualified solicitor to enable you to pass your SQE examinations within 2 years, whilst gaining the required qualifying work experience through your day-to-day role. Salary and Location Band 3, London Spine points 33-29 or Regional Spine points 36-32 London starting salary: £45,377 p.a. rising to £50,703 p.a. in annual increments or Regional starting salary: £42,105 p.a. rising to £46,348 p.a. in annual increments PCS London or Region Successful candidates for the Employment Law Caseworker will be able to demonstrate: Proven experience in employment law or relevant qualification in Law (from any common law jurisdiction). Good communication and negotiation abilities. Ability to prioritise and manage workloads. Commitment to promoting equality and diversity in the workplace. Ability to work collaboratively and manage legal issues. Their commitment to the SRA Professional standards and behaviours. The main duties of the Employment Law Caseworker role include: Delivering legal guidance and representation on employment law issues. Conducting legal research, drafting advice, claims, and other legal documents. Providing support to senior colleagues on more complex matters. Casework management. You will be committed to professional development, through training, appraisal and the use of technology, you will be able to show how you maintain and share your up-to-date knowledge of employment legislation. An understanding of the political processes in the UK and the role and work of trade unions is essential. Closing date: at 12 midday on Tuesday 23 June 2026 Interviews will be held in person at PCS Clapham on 10 July 2026 About PCS PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas. Employer Benefits You will have access to a generous package of staff benefits including flexible working (including hybrid working) childcare and family support generous maternity/paternity leave 32 days leave and Christmas closure pension scheme employee assistance programme Learning and Development The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development. PCS Recruiting Process We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices. Applications must be received by the closing date and time specified. Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date. CVs will not be accepted. Please see the job description/person specification and follow the application process. PCS is working towards equal opportunities and is positive about disabled people. All posts can be considered on a full-time, part-time or job share basis. Please view our guidance for applicants. JOB DESCRIPTION: EMPLOYMENT LAW CASEWORKER Ref: 1126 Grade: Band 3, London or Region Salary: London Spine points 33 - 29 London starting salary £45,377 p.a. rising to £50,703 p.a. Regional Spine points 36 - 32 Regional starting salary £42,105 p.a. rising to £46,348 p.a. Location: London/Region Purpose of the job: To support the delivery of a professional legal advice, guidance, and representation on employment law matters to the, staff, and members. Responsible to: Band 4, Employment Law Manager (Senior Paralegal) Responsible for: Not applicable Contacts External: PCS Members, elected officials and potential members. Employers, Legal and other advisors. TUC, Members of other trade unions and related bodies. MPs, pressure groups, campaigning bodies and media. Internal: PCS Staff and managers across Regions, Senior Management Team, National Management Team and other PCS Departments. Main duties and responsibilities 1. Key areas Undertake training working towards the completion of the SQE Provide support in legal research into past cases and documents Draft and prepare claims or other legal documents Provide support with legal advice to SMT, NEC, members Keep up to date with new developments in employment legislation Provide support with employment law briefings to PCS staff about changes in employment legislation Advise members and Reps on wrongful termination and unfair dismissal claims, including reviewing dismissal procedures and advocating for members' rights Assist members and reps in cases of workplace discrimination, harassment, or retaliation based on factors such as age, gender, race, disability, or other protected characteristics Support the development of the Unions policy objectives including the PCS planning process Support the delivery of the unions Legal and Employment Rights strategy Provide support in the unions bargaining, organising, campaigning, equality, learning and digital agendas Provide advice to relevant committees including supporting the preparation and presentation of reports Monitor and report on issues and initiatives as requested 2. Communication Provide support to ensure digitalisation, information & communication methods are effectively implemented and used to generate improvements Draft complex communications including briefs and reports Communicate with members by supporting the production of circulars and briefings, and by addressing meetings and conferences etc As necessary, represent PCS and liaise with outside bodies 3. Casework Management Advise in the handling of personal casework Liaise with solicitors, internal and external bodies on the handling of personal casework Represent PCS or PCS members at official bodies such as employment tribunals, Civil Service Appeal Board, etc. Maintain and improve own knowledge of the developments in employment law and practice 4. Team Working Proactively promote team working Initiate, organise, lead and participate in team meetings as appropriate Maintain high levels of confidentiality of sensitive issues at all times Provide assistance to team members 5. Equality Contribute to PCS policies on equal opportunities by developing innovative workplace strategies to tackle inequality and discrimination 6. General Participate and input information into PCS planning and budgeting processes At all times implement and promote the PCSs equal opportunities policy and adhere to the PCS Values Take due and reasonable care of self and others in respect of health and safety at work Participate in appraisal, training and development systems Act in a manner that enhances the work of the PCS and its overall public image In all work activities, comply with data protection legislation and PCSs requirements for the protection of personal information and the privacy of individuals Staff at this grade may be assigned or transferred to posts within grade. A training & development programme will be provided to assist with this, where required such other duties that may reasonably be required and that are within the level of the responsibility of this post Willing to work outside normal office hours and location on occasion (e.g. attendance at Annual Delegate Conference, where required) Person Specification: EMPLOYMENT LAW CASEWORKER Ref:1126 Date: May 2026 Location: London/Region ESSENTIAL FACTORS QUALIFICATIONS Qualifying Law degree. Or 2 plus years experience in an employment law role EXPERIENCE Actively participating in committees and teams Industrial relations and negotiations Project management, problem solving and decision making TRAINING (including continuous professional development) Evidence of ongoing training and continuing professional development Commitment to undertake job-related training working towards the completion of the SQE Commitment to participation in appraisal and development review process KNOWLEDGE Understanding of the political processes in the UK and the role and work of trade unions Employment rights, equality legislation, discrimination law and working practices Impact and use of Digital and IT applications in a trade union SKILLS Ability to communicate effectively using written and oral channels, including reports and presentations . click apply for full job details
Foreign, Commonwealth & Development Office (FCDO)
Milton Keynes, Buckinghamshire
Deputy Director, Head of HR Operations Foreign, Commonwealth & Development Office (FCDO) Salary: £81,000 - £117,800 Location: Milton Keynes, East Kilbride or London (hybrid working) FCDO leads the UK's work overseas, with more than 17,000 people across 180 countries. We operate in a fast changing global environment, and our people are central to delivering the UK's international priorities. We are transforming how we work to become more agile, digital and high performing. A key part of this is modernising our HR services so they are efficient, reliable and focused on the needs of our people. As Deputy Director, Head of HR Operations, you will lead HR services across the full employee lifecycle-from recruitment and onboarding through to systems, data, learning, global mobility and casework. You will run a large, complex operation that must deliver consistent, high quality services while continuing to evolve. This role sits on the HR senior leadership team. You will set direction, ensure services are well run and compliant, and drive improvements through automation, better use of data and a more user focused approach. You will work closely with senior leaders and digital teams to turn strategy into practical, effective delivery. We are looking for a proven operational leader with experience of scale, complexity and transformation. You will have led large service functions or shared services, managed systems and data, and delivered change while maintaining performance. You will be confident influencing at senior level and building strong, high performing teams. Above all, you will care about delivering excellent services that enable people to do their best work. If this sounds like you, please contact our advisors at GatenbySanderson for a confidential discussion: or . Closing date: 17:00, Friday 12 June 2026
May 18, 2026
Full time
Deputy Director, Head of HR Operations Foreign, Commonwealth & Development Office (FCDO) Salary: £81,000 - £117,800 Location: Milton Keynes, East Kilbride or London (hybrid working) FCDO leads the UK's work overseas, with more than 17,000 people across 180 countries. We operate in a fast changing global environment, and our people are central to delivering the UK's international priorities. We are transforming how we work to become more agile, digital and high performing. A key part of this is modernising our HR services so they are efficient, reliable and focused on the needs of our people. As Deputy Director, Head of HR Operations, you will lead HR services across the full employee lifecycle-from recruitment and onboarding through to systems, data, learning, global mobility and casework. You will run a large, complex operation that must deliver consistent, high quality services while continuing to evolve. This role sits on the HR senior leadership team. You will set direction, ensure services are well run and compliant, and drive improvements through automation, better use of data and a more user focused approach. You will work closely with senior leaders and digital teams to turn strategy into practical, effective delivery. We are looking for a proven operational leader with experience of scale, complexity and transformation. You will have led large service functions or shared services, managed systems and data, and delivered change while maintaining performance. You will be confident influencing at senior level and building strong, high performing teams. Above all, you will care about delivering excellent services that enable people to do their best work. If this sounds like you, please contact our advisors at GatenbySanderson for a confidential discussion: or . Closing date: 17:00, Friday 12 June 2026
Your new company As one of the world's largest networks of audit, tax and consulting firms, this organisation delivers big ideas and premium service to help middle-market businesses thrive. They are a fast-growing firm with huge ambitions. They have a clear goal to become the premium adviser to the middle market, globally. This vision touches everything they do, motivating and inspiring them to become better every day. If you are looking for an organisation to build a future and make an immediate impact, then this is the role for you. Your new role The Tax Technology team is dynamic, fast-paced and mission-driven. This role is an internal, national tax business-facing, high-visibility role where you will help drive AI and automation solutions across our Tax business. You'll deliver high-impact implementations, and work closely with internal and external developers to work towards building innovative in-house technology solutions with the internal Tax Technology leadership team. You will be proactive, results-driven, and hands-on, ensuring projects deliver tangible benefits that empower our Tax colleagues to provide premium client service and exceptional deliverables.They offer scope for progression and the chance to make a significant impact on RSM Tax nationally, with the potential to influence on a global scale driving the digital transformation within the Tax business. You will make an impact by: Owning implementations end-to-end: Identifying opportunities, defining requirements, and delivering AI and automation solutions that transform Tax processes, with the support of colleagues Bridging business and technology: Working closely with colleagues in the Tax Technology team, Tax teams and technical developers to help turn business needs into practical, high-value technology solutions. Driving change and results: Taking ownership of projects, with support, ensuring successful adoption, and delivering measurable improvements in efficiency and client service. Collaborating and influencing: Engaging with stakeholders across the Tax function to ensure alignment, clarity, and impact. This also involves holding training sessions to upskill people on how to use our solutions. Testing and refining: Participating in functional and user testing, ensuring technology solutions meet business requirements and delivering measurable results. What you'll need to succeed The ideal candidate is someone who thrives on variety, loves learning new things, and enjoys connecting with people. If you can spot inefficiencies in everyday life and are passionate about making improvements, this role is perfect for you! Experience in Tax Technology - either in an internal or external facing role. Knowledge of tax compliance and advisory processes. Proactive and results-driven: You take initiative, drive projects forward, and focus on delivering measurable outcomes. Skilled in translating business requirements into user stories, wireframes, or workflows. Comfortable using data analytics to identify opportunities, track KPIs, and measure success. Strong communicator with the ability to influence across teams. Commercially minded, detail-oriented, and passionate about making processes smarter and faster. Highly organised. Great attention to detail. What you'll get in return Hybrid and Flexible working 26 Days Holiday (with the option of purchasing additional days) Lifestyle, Health, and Wellbeing, including financial wellbeing benefits such as financial tools, an electric car scheme and access to a virtual GP. Access to a suite of 300+ courses on demand developed by our inhouse Talent Development team. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
May 18, 2026
Full time
Your new company As one of the world's largest networks of audit, tax and consulting firms, this organisation delivers big ideas and premium service to help middle-market businesses thrive. They are a fast-growing firm with huge ambitions. They have a clear goal to become the premium adviser to the middle market, globally. This vision touches everything they do, motivating and inspiring them to become better every day. If you are looking for an organisation to build a future and make an immediate impact, then this is the role for you. Your new role The Tax Technology team is dynamic, fast-paced and mission-driven. This role is an internal, national tax business-facing, high-visibility role where you will help drive AI and automation solutions across our Tax business. You'll deliver high-impact implementations, and work closely with internal and external developers to work towards building innovative in-house technology solutions with the internal Tax Technology leadership team. You will be proactive, results-driven, and hands-on, ensuring projects deliver tangible benefits that empower our Tax colleagues to provide premium client service and exceptional deliverables.They offer scope for progression and the chance to make a significant impact on RSM Tax nationally, with the potential to influence on a global scale driving the digital transformation within the Tax business. You will make an impact by: Owning implementations end-to-end: Identifying opportunities, defining requirements, and delivering AI and automation solutions that transform Tax processes, with the support of colleagues Bridging business and technology: Working closely with colleagues in the Tax Technology team, Tax teams and technical developers to help turn business needs into practical, high-value technology solutions. Driving change and results: Taking ownership of projects, with support, ensuring successful adoption, and delivering measurable improvements in efficiency and client service. Collaborating and influencing: Engaging with stakeholders across the Tax function to ensure alignment, clarity, and impact. This also involves holding training sessions to upskill people on how to use our solutions. Testing and refining: Participating in functional and user testing, ensuring technology solutions meet business requirements and delivering measurable results. What you'll need to succeed The ideal candidate is someone who thrives on variety, loves learning new things, and enjoys connecting with people. If you can spot inefficiencies in everyday life and are passionate about making improvements, this role is perfect for you! Experience in Tax Technology - either in an internal or external facing role. Knowledge of tax compliance and advisory processes. Proactive and results-driven: You take initiative, drive projects forward, and focus on delivering measurable outcomes. Skilled in translating business requirements into user stories, wireframes, or workflows. Comfortable using data analytics to identify opportunities, track KPIs, and measure success. Strong communicator with the ability to influence across teams. Commercially minded, detail-oriented, and passionate about making processes smarter and faster. Highly organised. Great attention to detail. What you'll get in return Hybrid and Flexible working 26 Days Holiday (with the option of purchasing additional days) Lifestyle, Health, and Wellbeing, including financial wellbeing benefits such as financial tools, an electric car scheme and access to a virtual GP. Access to a suite of 300+ courses on demand developed by our inhouse Talent Development team. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Learner Onboarding Advisor Location: Hybrid / Birmingham - 1 Day in Office Per Week Salary: Competitive (DoE) Contract Type: Permanent, Full-Time What We Can Offer You: 25 Days Annual Leave (Pro-Rata for Part-time and Fixed-Term Roles), Additional Holiday Purchase, Hybrid Working, Performance-Related Bonus, Life Assurance, Vitality Private Healthcare, Subsidised Gym Memberships, Cycle to Work scheme, Discount Vouchers and Access to Wellbeing Resources Why Do We Want You Do you enjoy helping people solve problems and get comfortable with technology At the International Compliance Association (part of Wilmington plc), you ll support learners as they get started with our online platform. This role is focused entirely on guiding, assisting, and problem-solving, it is not a sales position. You ll help users with first logins, show them how to access resources, answer everyday technical questions, and contribute to keeping onboarding processes and learning materials clear and up to date. If you enjoy a hands-on role where you can put your people and tech skills to good use, we d love to hear from you. Please note: To complete your application, you will be redirected to Wilmington plc s career site. At Wilmington plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked apply ! You'll play a key role within our Customer Onboarding team, focusing on helping customers achieve value quickly, feel supported from day one, and remain engaged long term. You ll contribute directly to customer growth, retention, and loyalty by ensuring every new customer starts their journey with confidence. Your responsibilities include: Learner Activation & Onboarding • Set up new customer accounts accurately and on time. • Send welcome communications and guide customers through first login and initial setup. • Provide friendly product orientation and signpost helpful resources. • Keep onboarding checklists, logs, and customer notes up to date. • Support pre go live checks on accounts, permissions, and access. Proactive Learner Support • Monitor early customer usage and identify risks such as low engagement. • Provide proactive outreach based on usage triggers. • Share updates on any issues that may affect onboarding or access. Technical Guidance & Troubleshooting • Assist with basic access queries, login issues, and general troubleshooting. • Process password resets, account changes, and contact updates. • Help customers navigate the platform and use key features. Learning Content • Support the creation and upkeep of digital learning content on the LMS (Totara). • Ensure learning materials are accurate, up to date, and correctly restricted for users. What is the Best Thing About This Role You get to make a real difference to someone s experience with ICA. Our Learners often arrive feeling unsure about new systems or processes, and you re the person who helps everything click into place. Every day brings a mix of tasks - from guiding someone through their first login to sorting a quick technical fix - so the work stays varied and interesting. What is the Most Challenging Thing About This Role Some queries can be time sensitive, especially when learners are trying to log in for an exam or to begin a course. In those moments, they need quick, clear support, and you ll be working within set SLAs to make sure they aren t left waiting. You may also be handling more than one request at once, so you'll need to stay focused and organised. To be successful in this role, you must have: • Experience in a customer facing role such as onboarding, customer support, service desk, or customer success. • The ability to confidently guide customers through their first login, setup steps, and basic product orientation. • Strong problem solving skills, especially when troubleshooting access, login, or system navigation queries. • Comfort handling basic technical issues, with good judgement on when to escalate more complex problems. • Experience using CRM or ticketing systems to log activity, track progress, and manage tasks efficiently. • Clear, friendly written and verbal communication skills with a supportive, customer first approach. • High attention to detail when updating accounts, processing changes, or completing onboarding checklists. • Strong organisational skills and the ability to manage your workload effectively to meet SLAs. To be successful in this role, it would be great if you have: • Experience onboarding customers onto digital learning platforms or e learning products. • Familiarity with LMS systems. • An understanding of customer engagement and adoption metrics. • Experience creating or maintaining help articles, guides, or support documentation. • Exposure to analysing basic usage data or reporting onboarding activity. • Previous experience supporting product introductions, training sessions, or customer education. We know it s not a skill, but the successful candidate must have permission to work in the role s location by the start of their employment. About Us ICA is the leading professional body for the global compliance community. Since 2001, we ve helped over 150,000 professionals across 152 countries enhance their knowledge and skills. We inspire and enable our members to conduct the right business in the right way. Join us and do Work That Means Something At Wilmington plc, we help global customers to do the right business in the right way - providing trusted data, insights, and education to navigate the Governance, Risk and Compliance (GRC) landscape. When you join us, you ll not only make a real difference for our customers, you ll also enjoy flexibility through hybrid working and benefit from a wide range of learning, career, and development opportunities. Whether you're just starting out, returning to work after a break, or looking to take your next step, you ll be doing work with meaning. Join us and make a real difference. Click on APPLY today!
May 18, 2026
Full time
Learner Onboarding Advisor Location: Hybrid / Birmingham - 1 Day in Office Per Week Salary: Competitive (DoE) Contract Type: Permanent, Full-Time What We Can Offer You: 25 Days Annual Leave (Pro-Rata for Part-time and Fixed-Term Roles), Additional Holiday Purchase, Hybrid Working, Performance-Related Bonus, Life Assurance, Vitality Private Healthcare, Subsidised Gym Memberships, Cycle to Work scheme, Discount Vouchers and Access to Wellbeing Resources Why Do We Want You Do you enjoy helping people solve problems and get comfortable with technology At the International Compliance Association (part of Wilmington plc), you ll support learners as they get started with our online platform. This role is focused entirely on guiding, assisting, and problem-solving, it is not a sales position. You ll help users with first logins, show them how to access resources, answer everyday technical questions, and contribute to keeping onboarding processes and learning materials clear and up to date. If you enjoy a hands-on role where you can put your people and tech skills to good use, we d love to hear from you. Please note: To complete your application, you will be redirected to Wilmington plc s career site. At Wilmington plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked apply ! You'll play a key role within our Customer Onboarding team, focusing on helping customers achieve value quickly, feel supported from day one, and remain engaged long term. You ll contribute directly to customer growth, retention, and loyalty by ensuring every new customer starts their journey with confidence. Your responsibilities include: Learner Activation & Onboarding • Set up new customer accounts accurately and on time. • Send welcome communications and guide customers through first login and initial setup. • Provide friendly product orientation and signpost helpful resources. • Keep onboarding checklists, logs, and customer notes up to date. • Support pre go live checks on accounts, permissions, and access. Proactive Learner Support • Monitor early customer usage and identify risks such as low engagement. • Provide proactive outreach based on usage triggers. • Share updates on any issues that may affect onboarding or access. Technical Guidance & Troubleshooting • Assist with basic access queries, login issues, and general troubleshooting. • Process password resets, account changes, and contact updates. • Help customers navigate the platform and use key features. Learning Content • Support the creation and upkeep of digital learning content on the LMS (Totara). • Ensure learning materials are accurate, up to date, and correctly restricted for users. What is the Best Thing About This Role You get to make a real difference to someone s experience with ICA. Our Learners often arrive feeling unsure about new systems or processes, and you re the person who helps everything click into place. Every day brings a mix of tasks - from guiding someone through their first login to sorting a quick technical fix - so the work stays varied and interesting. What is the Most Challenging Thing About This Role Some queries can be time sensitive, especially when learners are trying to log in for an exam or to begin a course. In those moments, they need quick, clear support, and you ll be working within set SLAs to make sure they aren t left waiting. You may also be handling more than one request at once, so you'll need to stay focused and organised. To be successful in this role, you must have: • Experience in a customer facing role such as onboarding, customer support, service desk, or customer success. • The ability to confidently guide customers through their first login, setup steps, and basic product orientation. • Strong problem solving skills, especially when troubleshooting access, login, or system navigation queries. • Comfort handling basic technical issues, with good judgement on when to escalate more complex problems. • Experience using CRM or ticketing systems to log activity, track progress, and manage tasks efficiently. • Clear, friendly written and verbal communication skills with a supportive, customer first approach. • High attention to detail when updating accounts, processing changes, or completing onboarding checklists. • Strong organisational skills and the ability to manage your workload effectively to meet SLAs. To be successful in this role, it would be great if you have: • Experience onboarding customers onto digital learning platforms or e learning products. • Familiarity with LMS systems. • An understanding of customer engagement and adoption metrics. • Experience creating or maintaining help articles, guides, or support documentation. • Exposure to analysing basic usage data or reporting onboarding activity. • Previous experience supporting product introductions, training sessions, or customer education. We know it s not a skill, but the successful candidate must have permission to work in the role s location by the start of their employment. About Us ICA is the leading professional body for the global compliance community. Since 2001, we ve helped over 150,000 professionals across 152 countries enhance their knowledge and skills. We inspire and enable our members to conduct the right business in the right way. Join us and do Work That Means Something At Wilmington plc, we help global customers to do the right business in the right way - providing trusted data, insights, and education to navigate the Governance, Risk and Compliance (GRC) landscape. When you join us, you ll not only make a real difference for our customers, you ll also enjoy flexibility through hybrid working and benefit from a wide range of learning, career, and development opportunities. Whether you're just starting out, returning to work after a break, or looking to take your next step, you ll be doing work with meaning. Join us and make a real difference. Click on APPLY today!
If you're a driven audit professional looking for a role where no two days are the same, this could be the one. Join a well-established, nationally recognised accountancy and advisory firm and work with a genuinely diverse client base, from fast-growing international groups to large established corporates across a wide range of industries. This is a firm that invests in its people, champions flexible working, and offers real scope to develop your career in a collaborative, high-performing environment. Job Title: Audit Senior Job Type: Perm Location: Cardiff (CF10) Salary: £37 000 Reference no: 16067 Audit Senior Benefits Agile and flexible working embedded in the culture Clear career progression with structured learning and coaching opportunities Private medical cover Enhanced parental leave Volunteering days Wellbeing initiatives and dedicated support Discounts across a range of retailers Audit Senior About The Role This is a technically engaging role with real variety and genuine responsibility from day one. Reporting into an Audit Manager, you'll take ownership of audit assignments from planning through to completion, working across a broad portfolio of mid-size and large clients, both UK-based and international. You'll also play a key part in developing junior team members, reviewing their work and supporting their growth. Engagements are delivered both remotely and on client sites, so you'll be comfortable adapting your approach depending on the environment. Key responsibilities: Lead external audit assignments from planning through to completion, in line with International Standards on Auditing Prepare and review accounts in accordance with UK GAAP or IFRS Supervise and review the work of junior colleagues, providing coaching and constructive feedback Build and maintain strong working relationships with clients, acting as a trusted point of contact Identify and assess key audit risks, escalating where appropriate Collaborate with wider audit and advisory teams to deliver a quality, on-time service Leverage technology and digital tools to work efficiently across remote and on-site engagements The successful Audit Senior will have: ACA, ACCA, or CA qualified (or studying towards), with recent experience in audit and assurance within an accountancy practice Proven ability to lead audit assignments end-to-end with minimal supervision Strong technical knowledge of ISAs, UK GAAP, and/or IFRS Experience reviewing junior team members' work and supporting their development Excellent communication skills, comfortable engaging with both clients and senior stakeholders A proactive, ownership-driven mindset with a commitment to delivering high-quality work Howett Thorpe are acting as a recruitment agency in relation to this role and comply with all relevant UK legislation and do not discriminate on any protected characteristics. Due to the high volume of applications we currently receive, we are unable to respond to all candidates. If you do not hear from a Consultant within 5 working days, please assume that you have not been successful. Refer a friend If this job is not of interest to you, but you know a friend or colleague who may be interested, recommend them to us and receive a minimum of £100 in vouchers if we assist them in securing a permanent role and a minimum of £25 in vouchers if we place them in a temporary assignment. (Terms & conditions apply)
May 18, 2026
Full time
If you're a driven audit professional looking for a role where no two days are the same, this could be the one. Join a well-established, nationally recognised accountancy and advisory firm and work with a genuinely diverse client base, from fast-growing international groups to large established corporates across a wide range of industries. This is a firm that invests in its people, champions flexible working, and offers real scope to develop your career in a collaborative, high-performing environment. Job Title: Audit Senior Job Type: Perm Location: Cardiff (CF10) Salary: £37 000 Reference no: 16067 Audit Senior Benefits Agile and flexible working embedded in the culture Clear career progression with structured learning and coaching opportunities Private medical cover Enhanced parental leave Volunteering days Wellbeing initiatives and dedicated support Discounts across a range of retailers Audit Senior About The Role This is a technically engaging role with real variety and genuine responsibility from day one. Reporting into an Audit Manager, you'll take ownership of audit assignments from planning through to completion, working across a broad portfolio of mid-size and large clients, both UK-based and international. You'll also play a key part in developing junior team members, reviewing their work and supporting their growth. Engagements are delivered both remotely and on client sites, so you'll be comfortable adapting your approach depending on the environment. Key responsibilities: Lead external audit assignments from planning through to completion, in line with International Standards on Auditing Prepare and review accounts in accordance with UK GAAP or IFRS Supervise and review the work of junior colleagues, providing coaching and constructive feedback Build and maintain strong working relationships with clients, acting as a trusted point of contact Identify and assess key audit risks, escalating where appropriate Collaborate with wider audit and advisory teams to deliver a quality, on-time service Leverage technology and digital tools to work efficiently across remote and on-site engagements The successful Audit Senior will have: ACA, ACCA, or CA qualified (or studying towards), with recent experience in audit and assurance within an accountancy practice Proven ability to lead audit assignments end-to-end with minimal supervision Strong technical knowledge of ISAs, UK GAAP, and/or IFRS Experience reviewing junior team members' work and supporting their development Excellent communication skills, comfortable engaging with both clients and senior stakeholders A proactive, ownership-driven mindset with a commitment to delivering high-quality work Howett Thorpe are acting as a recruitment agency in relation to this role and comply with all relevant UK legislation and do not discriminate on any protected characteristics. Due to the high volume of applications we currently receive, we are unable to respond to all candidates. If you do not hear from a Consultant within 5 working days, please assume that you have not been successful. Refer a friend If this job is not of interest to you, but you know a friend or colleague who may be interested, recommend them to us and receive a minimum of £100 in vouchers if we assist them in securing a permanent role and a minimum of £25 in vouchers if we place them in a temporary assignment. (Terms & conditions apply)
As one of the world's largest networks of audit, tax and consulting firms, RSM delivers big ideas and premium service to help middle-market businesses thrive. We are a fast-growing firm with big ambitions we have a clear goal to become the premium adviser to the middle market, globally. This vision touches everything we do, motivating and inspiring us to become better every day. If you are looking for a firm where you can build a future and make an impact, then RSM is the place for you. Make an Impact within our National Tax team at RSM UK Our national tax service line supports a wide range of businesses with tax compliance and advisory services, fostering a culture of individuality, collaboration, and positive change to drive success for both our people and clients. When you become part of our tax team, you ll discover a culture celebrating individuality, fresh thinking, flexibility and collaboration, whilst not only embracing change but impacting it. We re simply not a one-size-fits-all firm and work hard to create an environment where our people can make a difference - to themselves, their career, their teams, and to the success of RSM and our clients. The tax technical training team sit within our national tax service line and work close with the technical officers, as well as across tax service lines. Joining our team as a Corporate Tax Technical Training Manager/Associate Director, you will work closely with the Senior Manager to plan, develop and deliver elements of the corporate tax training programme. The primary focus of this role will be to lead the redesign and delivery of our Tax training programme for the firm s student and qualified staff up to manager level, with some involvement in training for more senior staff (supported by the Senior Manager). This is a fantastic opportunity to work hand-in-hand with our Early Careers, technical training leads, digital and client facing teams to pool expertise from across the business and co-create a training experience that is immersive, as well as commercially focused This role plays a vital part in shaping the technical capabilities of our tax professionals. By delivering premium quality, commercially relevant training, you will help ensure our corporate tax team is equipped to confidently advise clients in a fast-evolving tax landscape. You ll make an impact by: Leading on the early careers training plan. Collaborate with stakeholders across the firm to design a refreshed early careers training programme. Develop and deliver engaging and commercially focussed corporate tax technical training sessions for student and qualified staff up to manager level that focus on the real-life application of tax rules. Collaborate effectively with client-facing tax colleagues to identify training needs that exist and design appropriate learning solutions. Manage and continuously improve the existing programme of training courses. Coordinate blended learning programmes that include both in-person and online delivery. Deliver regular tax updates to the wider tax practice alongside the Senior Manager. Work with colleagues across other Consulting and Audit, as well as other tax service lines to provide corporate tax training updates. What we are looking for: We value diverse experiences and perspectives. Here s what we re looking for in our ideal candidate, but we are keen to hear from you even if you don t meet all of the below: Professionally qualified Experienced in Corporate Tax, with a strong technical knowledge A confident presenter who possesses the ability to break-down complex technical concepts in a clear and engaging way Passionate about learning and development, with a genuine interest in early careers training An excellent communicator who can collaborate with stakeholders across tax and training teams to identify relevant training needs A strong project manager who can independently manage their own workload and multiple projects An innovative thinker who can suggest appropriate learning solutions to meet the training needs of the business What we can offer you: We recognise that our people are our most important assets. That s why we offer a flexible reward and benefits package that will help you have fulfilling experience, both in and out of work. Hybrid working 27 days holiday (with the option of purchasing additional days) Lifestyle, health, and wellbeing including financial wellbeing benefits such as financial tools, electric car scheme and access to a virtual GP Access to a suite of 300+ courses on demand developed by our inhouse talent development team with structured continuous learning opportunities and clear career progression paths
May 18, 2026
Full time
As one of the world's largest networks of audit, tax and consulting firms, RSM delivers big ideas and premium service to help middle-market businesses thrive. We are a fast-growing firm with big ambitions we have a clear goal to become the premium adviser to the middle market, globally. This vision touches everything we do, motivating and inspiring us to become better every day. If you are looking for a firm where you can build a future and make an impact, then RSM is the place for you. Make an Impact within our National Tax team at RSM UK Our national tax service line supports a wide range of businesses with tax compliance and advisory services, fostering a culture of individuality, collaboration, and positive change to drive success for both our people and clients. When you become part of our tax team, you ll discover a culture celebrating individuality, fresh thinking, flexibility and collaboration, whilst not only embracing change but impacting it. We re simply not a one-size-fits-all firm and work hard to create an environment where our people can make a difference - to themselves, their career, their teams, and to the success of RSM and our clients. The tax technical training team sit within our national tax service line and work close with the technical officers, as well as across tax service lines. Joining our team as a Corporate Tax Technical Training Manager/Associate Director, you will work closely with the Senior Manager to plan, develop and deliver elements of the corporate tax training programme. The primary focus of this role will be to lead the redesign and delivery of our Tax training programme for the firm s student and qualified staff up to manager level, with some involvement in training for more senior staff (supported by the Senior Manager). This is a fantastic opportunity to work hand-in-hand with our Early Careers, technical training leads, digital and client facing teams to pool expertise from across the business and co-create a training experience that is immersive, as well as commercially focused This role plays a vital part in shaping the technical capabilities of our tax professionals. By delivering premium quality, commercially relevant training, you will help ensure our corporate tax team is equipped to confidently advise clients in a fast-evolving tax landscape. You ll make an impact by: Leading on the early careers training plan. Collaborate with stakeholders across the firm to design a refreshed early careers training programme. Develop and deliver engaging and commercially focussed corporate tax technical training sessions for student and qualified staff up to manager level that focus on the real-life application of tax rules. Collaborate effectively with client-facing tax colleagues to identify training needs that exist and design appropriate learning solutions. Manage and continuously improve the existing programme of training courses. Coordinate blended learning programmes that include both in-person and online delivery. Deliver regular tax updates to the wider tax practice alongside the Senior Manager. Work with colleagues across other Consulting and Audit, as well as other tax service lines to provide corporate tax training updates. What we are looking for: We value diverse experiences and perspectives. Here s what we re looking for in our ideal candidate, but we are keen to hear from you even if you don t meet all of the below: Professionally qualified Experienced in Corporate Tax, with a strong technical knowledge A confident presenter who possesses the ability to break-down complex technical concepts in a clear and engaging way Passionate about learning and development, with a genuine interest in early careers training An excellent communicator who can collaborate with stakeholders across tax and training teams to identify relevant training needs A strong project manager who can independently manage their own workload and multiple projects An innovative thinker who can suggest appropriate learning solutions to meet the training needs of the business What we can offer you: We recognise that our people are our most important assets. That s why we offer a flexible reward and benefits package that will help you have fulfilling experience, both in and out of work. Hybrid working 27 days holiday (with the option of purchasing additional days) Lifestyle, health, and wellbeing including financial wellbeing benefits such as financial tools, electric car scheme and access to a virtual GP Access to a suite of 300+ courses on demand developed by our inhouse talent development team with structured continuous learning opportunities and clear career progression paths
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Sales and Marketing team is being reshaped to directly support BDO's growth ambitions. We're building a high-performing function that is proud of its technical skills, reliable in delivery, and outcome-led in how we prioritise and execute. You'll join a team big enough to offer diverse roles and opportunities, big priorities and commercial challenges, yet personal enough to ensure you're supported and empowered from day one. Here, we think beyond activity. You'll bring ideas, fresh thinking and help shape how we deliver campaigns, insights and engagement across the business. Working closely with internal clients, you'll deepen your understanding of our sectors and add value in your role From strategic storytelling to capability building and smarter ways of working, you'll grow your skills while working with people who care about doing the right thing and doing it well. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The Sales and Marketing team are looking to recruit two Business Development Enablement Senior Managers. Role purpose The Business Development Enablement Senior Manager is deployed into a defined area of the business and is responsible for developing and delivering business development strategy and plan aligned to growth and market priority areas, including the firm's Target and Priority Client programmes. The role builds sponsorship and shared agreement with senior stakeholders on partner routines, business development focus and success measures, and ensures activity is delivered through business development standards and ways of working. Working closely with the Head of Business Development Enablement, this role connects firm direction to local execution-maximising adoption of central Proposition Packs and business development Packs, identifying gaps, and coordinating cross-functional collaboration to enable solution-led selling. The role acts as a change agent by embedding best practice, improving adoption, and using insight and KPIs to drive interventions. Key responsibilities Develop and maintain business development strategy and deployment plan for the area, translating firm priorities into practical partner routines and actions. Build shared agreement with senior business stakeholders on business development priorities, cohorts, cadence, responsibilities and measures. Ensure the deployment plan explicitly covers relevant Target and Priority Client programme needs, including partner routines and follow-through expectations. Align local plans to the wider business development portfolio and capacity assumptions with the Head of Business Development Enablement. Define priority audiences and buyer types for local priorities; ensure routines, talk tracks and materials reflect buyer needs, objections and decision patterns. Ensure business development work remains solution-led by connecting buyer needs to the firm's solutions, proof points and differentiators. Identify gaps (buyer relevance, proof points, messaging clarity, routines) and coordinate improvements via the appropriate owners rather than creating parallel approaches. Coordinate timing and dependencies with Campaigns, Content, Digital and Design so business development has the right supporting activity and assets. Lead delivery of business development activity locally, ensuring stakeholder readiness, clear ownership and disciplined follow-through. Provide consistent inputs to monthly performance reporting: what was delivered, what's working, what changed and what needs to improve. Line manage and develop Business Development Managers where applicable, ensuring role clarity, coaching and consistent standards. You'll be someone with Strong experience in sales enablement/Business Development/commercial mobilisation within a complex B2B environment. Proven ability to influence senior stakeholders and mobilise partner cohorts through routines and coaching. Strong buyer/audience understanding and ability to translate insight into business development. Strong programme delivery and risk management capability with multiple dependencies. Experience of using metrics and dashboards to drive action and improvement. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. and
May 18, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Sales and Marketing team is being reshaped to directly support BDO's growth ambitions. We're building a high-performing function that is proud of its technical skills, reliable in delivery, and outcome-led in how we prioritise and execute. You'll join a team big enough to offer diverse roles and opportunities, big priorities and commercial challenges, yet personal enough to ensure you're supported and empowered from day one. Here, we think beyond activity. You'll bring ideas, fresh thinking and help shape how we deliver campaigns, insights and engagement across the business. Working closely with internal clients, you'll deepen your understanding of our sectors and add value in your role From strategic storytelling to capability building and smarter ways of working, you'll grow your skills while working with people who care about doing the right thing and doing it well. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The Sales and Marketing team are looking to recruit two Business Development Enablement Senior Managers. Role purpose The Business Development Enablement Senior Manager is deployed into a defined area of the business and is responsible for developing and delivering business development strategy and plan aligned to growth and market priority areas, including the firm's Target and Priority Client programmes. The role builds sponsorship and shared agreement with senior stakeholders on partner routines, business development focus and success measures, and ensures activity is delivered through business development standards and ways of working. Working closely with the Head of Business Development Enablement, this role connects firm direction to local execution-maximising adoption of central Proposition Packs and business development Packs, identifying gaps, and coordinating cross-functional collaboration to enable solution-led selling. The role acts as a change agent by embedding best practice, improving adoption, and using insight and KPIs to drive interventions. Key responsibilities Develop and maintain business development strategy and deployment plan for the area, translating firm priorities into practical partner routines and actions. Build shared agreement with senior business stakeholders on business development priorities, cohorts, cadence, responsibilities and measures. Ensure the deployment plan explicitly covers relevant Target and Priority Client programme needs, including partner routines and follow-through expectations. Align local plans to the wider business development portfolio and capacity assumptions with the Head of Business Development Enablement. Define priority audiences and buyer types for local priorities; ensure routines, talk tracks and materials reflect buyer needs, objections and decision patterns. Ensure business development work remains solution-led by connecting buyer needs to the firm's solutions, proof points and differentiators. Identify gaps (buyer relevance, proof points, messaging clarity, routines) and coordinate improvements via the appropriate owners rather than creating parallel approaches. Coordinate timing and dependencies with Campaigns, Content, Digital and Design so business development has the right supporting activity and assets. Lead delivery of business development activity locally, ensuring stakeholder readiness, clear ownership and disciplined follow-through. Provide consistent inputs to monthly performance reporting: what was delivered, what's working, what changed and what needs to improve. Line manage and develop Business Development Managers where applicable, ensuring role clarity, coaching and consistent standards. You'll be someone with Strong experience in sales enablement/Business Development/commercial mobilisation within a complex B2B environment. Proven ability to influence senior stakeholders and mobilise partner cohorts through routines and coaching. Strong buyer/audience understanding and ability to translate insight into business development. Strong programme delivery and risk management capability with multiple dependencies. Experience of using metrics and dashboards to drive action and improvement. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. and
Senior / Principal Consultant - NetSuite As one of the world's largest networks of audit, tax and consulting firms, RSM delivers big ideas and premium service to help middle-market businesses thrive. We are a fast-growing firm with big ambitions we have a clear goal to become the premium adviser to the middle market, globally. This vision touches everything we do, motivating and inspiring us to become better every day. If you are looking for a firm where you can build a future and make an impact, then RSM is the place for you. Make an Impact at RSM UK At RSM, our consulting team brings together diverse advisory experts to deliver our six core solutions: business transformation, forensic, deal services, restructuring, finance function support, and risk and governance. Our solutions are designed to address the unique needs, challenges, and opportunities our clients face as they strive to achieve their aspirations and organisational goals. Whether it s supporting global expansion, developing acquisition strategies, facilitating private equity investments, or collaborating with boards to manage risk and governance, our consulting experts work as one cohesive team. We prioritise simplicity, providing data-driven insights, value-added assurance, and high-quality execution to empower our clients in building sustainable, future-fit businesses. It s an exciting time to join our consulting team, as we embark on ambitious growth plans that promise to create diverse career opportunities. We are committed to enhancing our six solutions, expanding and developing our team of expert consultants, embracing a digital-first approach, strengthening our global presence, and building strong client relationships. You will make an impact by: Demonstrating ability to quickly add value on client engagements. Bringing deep business process knowledge to work with clients to identify and analyse their business requirements, developing innovative solutions that leverage NetSuite capabilities. Delivering high quality written deliverables as part of the project lifecycle, including business requirements, functional specifications, and test scripts. Configuring and troubleshooting NetSuite. Providing input to development of customisations, integrations, reports and data migration activities. Lead and support testing activities for each phase of the project lifecycle. What we are looking for: Are you someone who thrives on variety, loves learning new things, and enjoys connecting with people? If you can spot inefficiencies in everyday life and are passionate about making improvements, this role is perfect for you! We value diverse experiences and perspectives. Here s what we re looking for in our ideal candidate: Experience in the implementation of NetSuite, Experience of working on, at least, 1 NetSuite full-life cycle implementation, AND Experience of planning and managing functional workstream(s) as a lead consultant or a workstream lead in a NetSuite implementation project, OR Sufficient experience working on ERP system support, with NetSuite system support experience. Strong business process skills in 2 of the following areas Record to Report (R2R), Procure to Pay (P2P) and Order to Cash (O2C), with a demonstrable understanding of bookkeeping and structural system setup. OpenAir / NetSuite SuiteProjects Pro experience is desirable. What we can offer you: We recognise that our people are our most important assets. That s why we offer a flexible reward and benefits package that will help you have fulfilling experience, both in and out of work. Hybrid and Flexible working. 26 Days Holiday (with the option of purchasing additional days). Lifestyle, Health, and Wellbeing including financial wellbeing benefits such as financial tools, electric car scheme and access to a virtual GP. Access to a suite of 300+ courses on demand developed by our inhouse Talent Development team.
May 17, 2026
Full time
Senior / Principal Consultant - NetSuite As one of the world's largest networks of audit, tax and consulting firms, RSM delivers big ideas and premium service to help middle-market businesses thrive. We are a fast-growing firm with big ambitions we have a clear goal to become the premium adviser to the middle market, globally. This vision touches everything we do, motivating and inspiring us to become better every day. If you are looking for a firm where you can build a future and make an impact, then RSM is the place for you. Make an Impact at RSM UK At RSM, our consulting team brings together diverse advisory experts to deliver our six core solutions: business transformation, forensic, deal services, restructuring, finance function support, and risk and governance. Our solutions are designed to address the unique needs, challenges, and opportunities our clients face as they strive to achieve their aspirations and organisational goals. Whether it s supporting global expansion, developing acquisition strategies, facilitating private equity investments, or collaborating with boards to manage risk and governance, our consulting experts work as one cohesive team. We prioritise simplicity, providing data-driven insights, value-added assurance, and high-quality execution to empower our clients in building sustainable, future-fit businesses. It s an exciting time to join our consulting team, as we embark on ambitious growth plans that promise to create diverse career opportunities. We are committed to enhancing our six solutions, expanding and developing our team of expert consultants, embracing a digital-first approach, strengthening our global presence, and building strong client relationships. You will make an impact by: Demonstrating ability to quickly add value on client engagements. Bringing deep business process knowledge to work with clients to identify and analyse their business requirements, developing innovative solutions that leverage NetSuite capabilities. Delivering high quality written deliverables as part of the project lifecycle, including business requirements, functional specifications, and test scripts. Configuring and troubleshooting NetSuite. Providing input to development of customisations, integrations, reports and data migration activities. Lead and support testing activities for each phase of the project lifecycle. What we are looking for: Are you someone who thrives on variety, loves learning new things, and enjoys connecting with people? If you can spot inefficiencies in everyday life and are passionate about making improvements, this role is perfect for you! We value diverse experiences and perspectives. Here s what we re looking for in our ideal candidate: Experience in the implementation of NetSuite, Experience of working on, at least, 1 NetSuite full-life cycle implementation, AND Experience of planning and managing functional workstream(s) as a lead consultant or a workstream lead in a NetSuite implementation project, OR Sufficient experience working on ERP system support, with NetSuite system support experience. Strong business process skills in 2 of the following areas Record to Report (R2R), Procure to Pay (P2P) and Order to Cash (O2C), with a demonstrable understanding of bookkeeping and structural system setup. OpenAir / NetSuite SuiteProjects Pro experience is desirable. What we can offer you: We recognise that our people are our most important assets. That s why we offer a flexible reward and benefits package that will help you have fulfilling experience, both in and out of work. Hybrid and Flexible working. 26 Days Holiday (with the option of purchasing additional days). Lifestyle, Health, and Wellbeing including financial wellbeing benefits such as financial tools, electric car scheme and access to a virtual GP. Access to a suite of 300+ courses on demand developed by our inhouse Talent Development team.
We re seeking a UK-based PHP Full Stack Software Engineer to support the continued growth of our sustainability and digital learning platforms. You ll be a hands-on developer who enjoys building modern, responsive user experiences, writing clean, scalable code, and collaborating closely with designers and cross-functional teams. This is an opportunity to contribute to platforms that deliver meaningful impact at scale, improving the learning experience for thousands of users. The Role at a Glance: PHP Full Stack Software Engineer Old Street, London / Hybrid Working / 1 day a week in the office £70,000 - £80,000 Plus fantastic benefits: 8% employer pension contribution, mental health support, fitness allowance, enhanced maternity/paternity pay, volunteer days, and more Permanent - Full Time Product / Service: Sustainability Consultancy; Training & Events Culture: Close knit, small and agile company, flat hierarchy, direct communication with director and hiring managers alike Heads-Up We really value a short intro covering note :-) Closing Date: 22nd May Who we are: Action Sustainability is a leading consultancy with the aim of inspiring sustainable business. Our team comprises 60+ full and part-time employees and associates. Many of our clients are sector leaders on sustainability and supply chain issues, and we are proud of our reputation for leading the thinking in this area. Action Sustainability drives lasting change through innovative technology, expert advisory, and award-winning learning solutions. We partner with leading organisations, including the NHS and Houses of Parliament, to create measurable impact across industries. An accredited Living Wage employer, we ve been recognised by Best Companies with a 'One to Watch' status for our commitment to an outstanding workplace. We prioritise wellbeing, offer clear development pathways, and create an environment where people can grow both personally and professionally. About the Role: This is a hands-on development role focused on delivering high-quality front-end experiences alongside robust PHP-based functionality. You ll work closely with designers and stakeholders to bring user experiences to life, while contributing to the ongoing development and optimisation of our Moodle-based platforms. We make extensive use of AI-assisted development tools and are continuing to expand this across the team, so you ll play a part in shaping how these are used effectively. Key Responsibilities: You will collaborate with designers to translate detailed front-end specifications into high-quality web pages, building modern, responsive interfaces that enhance user experience. You will write clean, reusable code across both front-end and PHP components, while contributing to code reviews and supporting other developers where needed. You will take ownership of software quality, ensuring best practices are followed across development, testing, and performance optimisation, including writing and maintaining unit and Behat tests. System Management & Support: You will troubleshoot issues and optimise applications to ensure performance, scalability, and reliability across platforms. You will ensure systems meet accessibility standards, GDPR requirements, and data protection best practices, while supporting QA processes and maintaining data integrity. Collaboration & Stakeholder Management: You will work as part of a cross-functional team alongside engineers, product designers, and product managers, contributing to all stages of the agile development lifecycle. You will engage with wider stakeholders including Learning Technologists, Sustainability Consultants, and Designers, providing technical guidance and translating requirements into effective solutions. Continuous Improvement: You will stay up to date with modern front-end technologies, particularly HTML, CSS, and JavaScript, and proactively suggest improvements to user experience and development practices. You will contribute to the evolution of AI-assisted development within the team, helping to identify opportunities for efficiency and quality improvements. Essential Requirements: You must have UK work authorisation and strong English communication skills, alongside 3 5 years of commercial front-end development experience. You ll bring strong technical capability across HTML, CSS3, and JavaScript, with experience working with relational databases such as MySQL or PostgreSQL, and confidence using Git for version control. Experience with Bootstrap, Ajax, and jQuery is important, alongside a solid understanding of writing optimised, maintainable code. Professional Skills: You are a strong problem-solver who can optimise code and troubleshoot effectively. You communicate clearly, work well with others, and are comfortable managing multiple priorities in a collaborative environment. Desirable Skills: Experience with Moodle would be highly beneficial, along with familiarity with Docker, cloud platforms, CI/CD pipelines, and Linux environments. Knowledge of authentication protocols, WordPress, or additional programming languages would be advantageous, as would any exposure to AI-assisted coding tools or project management practices. What s on Offer: • A competitive salary of £70,000 - £80,000 • 25 days + 8 statutory holidays, plus an extra day for your birthday • Hybrid working • 8% employer pension contribution • Profit share scheme and discretionary bonus • Fitness allowance • Enhanced maternity/paternity pay and childcare schemes • Volunteer days • Access to our vibrant Old Street office with lounge, café bar, gym, and rooftop terrace • Ongoing professional development tailored to your career goals Apply today and be part of a team using technology to drive real-world sustainability impact. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
May 16, 2026
Full time
We re seeking a UK-based PHP Full Stack Software Engineer to support the continued growth of our sustainability and digital learning platforms. You ll be a hands-on developer who enjoys building modern, responsive user experiences, writing clean, scalable code, and collaborating closely with designers and cross-functional teams. This is an opportunity to contribute to platforms that deliver meaningful impact at scale, improving the learning experience for thousands of users. The Role at a Glance: PHP Full Stack Software Engineer Old Street, London / Hybrid Working / 1 day a week in the office £70,000 - £80,000 Plus fantastic benefits: 8% employer pension contribution, mental health support, fitness allowance, enhanced maternity/paternity pay, volunteer days, and more Permanent - Full Time Product / Service: Sustainability Consultancy; Training & Events Culture: Close knit, small and agile company, flat hierarchy, direct communication with director and hiring managers alike Heads-Up We really value a short intro covering note :-) Closing Date: 22nd May Who we are: Action Sustainability is a leading consultancy with the aim of inspiring sustainable business. Our team comprises 60+ full and part-time employees and associates. Many of our clients are sector leaders on sustainability and supply chain issues, and we are proud of our reputation for leading the thinking in this area. Action Sustainability drives lasting change through innovative technology, expert advisory, and award-winning learning solutions. We partner with leading organisations, including the NHS and Houses of Parliament, to create measurable impact across industries. An accredited Living Wage employer, we ve been recognised by Best Companies with a 'One to Watch' status for our commitment to an outstanding workplace. We prioritise wellbeing, offer clear development pathways, and create an environment where people can grow both personally and professionally. About the Role: This is a hands-on development role focused on delivering high-quality front-end experiences alongside robust PHP-based functionality. You ll work closely with designers and stakeholders to bring user experiences to life, while contributing to the ongoing development and optimisation of our Moodle-based platforms. We make extensive use of AI-assisted development tools and are continuing to expand this across the team, so you ll play a part in shaping how these are used effectively. Key Responsibilities: You will collaborate with designers to translate detailed front-end specifications into high-quality web pages, building modern, responsive interfaces that enhance user experience. You will write clean, reusable code across both front-end and PHP components, while contributing to code reviews and supporting other developers where needed. You will take ownership of software quality, ensuring best practices are followed across development, testing, and performance optimisation, including writing and maintaining unit and Behat tests. System Management & Support: You will troubleshoot issues and optimise applications to ensure performance, scalability, and reliability across platforms. You will ensure systems meet accessibility standards, GDPR requirements, and data protection best practices, while supporting QA processes and maintaining data integrity. Collaboration & Stakeholder Management: You will work as part of a cross-functional team alongside engineers, product designers, and product managers, contributing to all stages of the agile development lifecycle. You will engage with wider stakeholders including Learning Technologists, Sustainability Consultants, and Designers, providing technical guidance and translating requirements into effective solutions. Continuous Improvement: You will stay up to date with modern front-end technologies, particularly HTML, CSS, and JavaScript, and proactively suggest improvements to user experience and development practices. You will contribute to the evolution of AI-assisted development within the team, helping to identify opportunities for efficiency and quality improvements. Essential Requirements: You must have UK work authorisation and strong English communication skills, alongside 3 5 years of commercial front-end development experience. You ll bring strong technical capability across HTML, CSS3, and JavaScript, with experience working with relational databases such as MySQL or PostgreSQL, and confidence using Git for version control. Experience with Bootstrap, Ajax, and jQuery is important, alongside a solid understanding of writing optimised, maintainable code. Professional Skills: You are a strong problem-solver who can optimise code and troubleshoot effectively. You communicate clearly, work well with others, and are comfortable managing multiple priorities in a collaborative environment. Desirable Skills: Experience with Moodle would be highly beneficial, along with familiarity with Docker, cloud platforms, CI/CD pipelines, and Linux environments. Knowledge of authentication protocols, WordPress, or additional programming languages would be advantageous, as would any exposure to AI-assisted coding tools or project management practices. What s on Offer: • A competitive salary of £70,000 - £80,000 • 25 days + 8 statutory holidays, plus an extra day for your birthday • Hybrid working • 8% employer pension contribution • Profit share scheme and discretionary bonus • Fitness allowance • Enhanced maternity/paternity pay and childcare schemes • Volunteer days • Access to our vibrant Old Street office with lounge, café bar, gym, and rooftop terrace • Ongoing professional development tailored to your career goals Apply today and be part of a team using technology to drive real-world sustainability impact. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Head of AI & Automation Hybrid: 1-2 days per week in the office (North West) Permanent Paying up to 100k + bonus + bens Experis are partnering with a large, well-established organisation as they continue to accelerate their digital and operational transformation agenda. We are supporting them in the search for an experienced AI and Automation Lead to own and deliver a multi-year strategy focused on leveraging artificial intelligence and automation across their operations. This is a high-impact leadership role, responsible for shaping AI adoption across support centre and knowledge worker environments, with a focus on improving productivity, reducing cost, and enhancing customer experience. What You'll Be Doing Defining and owning the organisation's AI and automation strategy, aligned to wider digital transformation goals Identifying, prioritising, and delivering high-value AI use cases across operations and support functions Leading the end-to-end delivery of AI solutions from proof of concept through to production Building, scaling, and developing a small in-house AI engineering capability Driving adoption of AI solutions (e.g. chatbots, intelligent document processing, workflow automation, predictive analytics) into day-to-day business processes Acting as a trusted advisor to senior stakeholders, translating AI opportunities into tangible business outcomes Managing third-party vendors and delivery partners, ensuring quality, value, and alignment to outcomes Establishing AI governance frameworks, covering data ethics, model performance, and responsible AI usage Defining and tracking ROI and success metrics across AI initiatives Leading training and change initiatives to embed AI across the workforce Experience Required Proven experience leading AI, machine learning, or intelligent automation initiatives in a mid-to-large organisation Strong hands-on knowledge of generative AI (LLMs, RAG architectures) and/or agentic AI frameworks Experience building or scaling AI / data science teams Track record of delivering AI solutions into production environments, not just proof of concept Experience working with cloud platforms (Azure, AWS or GCP) Exposure to vendor-led delivery models and partner ecosystems Strong understanding of data governance, AI ethics, and responsible AI principles Experience in customer operations / contact centre environments would be highly advantageous Excellent stakeholder management skills, with the ability to influence at senior level and communicate complex ideas clearly If you'd like to learn more, please contact Jacob Ferdinand at
May 16, 2026
Full time
Head of AI & Automation Hybrid: 1-2 days per week in the office (North West) Permanent Paying up to 100k + bonus + bens Experis are partnering with a large, well-established organisation as they continue to accelerate their digital and operational transformation agenda. We are supporting them in the search for an experienced AI and Automation Lead to own and deliver a multi-year strategy focused on leveraging artificial intelligence and automation across their operations. This is a high-impact leadership role, responsible for shaping AI adoption across support centre and knowledge worker environments, with a focus on improving productivity, reducing cost, and enhancing customer experience. What You'll Be Doing Defining and owning the organisation's AI and automation strategy, aligned to wider digital transformation goals Identifying, prioritising, and delivering high-value AI use cases across operations and support functions Leading the end-to-end delivery of AI solutions from proof of concept through to production Building, scaling, and developing a small in-house AI engineering capability Driving adoption of AI solutions (e.g. chatbots, intelligent document processing, workflow automation, predictive analytics) into day-to-day business processes Acting as a trusted advisor to senior stakeholders, translating AI opportunities into tangible business outcomes Managing third-party vendors and delivery partners, ensuring quality, value, and alignment to outcomes Establishing AI governance frameworks, covering data ethics, model performance, and responsible AI usage Defining and tracking ROI and success metrics across AI initiatives Leading training and change initiatives to embed AI across the workforce Experience Required Proven experience leading AI, machine learning, or intelligent automation initiatives in a mid-to-large organisation Strong hands-on knowledge of generative AI (LLMs, RAG architectures) and/or agentic AI frameworks Experience building or scaling AI / data science teams Track record of delivering AI solutions into production environments, not just proof of concept Experience working with cloud platforms (Azure, AWS or GCP) Exposure to vendor-led delivery models and partner ecosystems Strong understanding of data governance, AI ethics, and responsible AI principles Experience in customer operations / contact centre environments would be highly advantageous Excellent stakeholder management skills, with the ability to influence at senior level and communicate complex ideas clearly If you'd like to learn more, please contact Jacob Ferdinand at
Your new company As one of the world's largest networks of audit, tax and consulting firms, this organisation delivers big ideas and premium service to help middle-market businesses thrive. They are a fast-growing firm with huge ambitions. They have a clear goal to become the premium adviser to the middle market, globally. This vision touches everything they do, motivating and inspiring them to become better every day. If you are looking for an organisation to build a future and make an immediate impact, then this is the role for you. Your new role The Tax Technology team is dynamic, fast-paced and mission-driven. This role is an internal, national tax business-facing, high-visibility role where you will help drive AI and automation solutions across our Tax business. You'll deliver high-impact implementations, and work closely with internal and external developers to work towards building innovative in-house technology solutions with the internal Tax Technology leadership team. You will be proactive, results-driven, and hands-on, ensuring projects deliver tangible benefits that empower our Tax colleagues to provide premium client service and exceptional deliverables.They offer scope for progression and the chance to make a significant impact on RSM Tax nationally, with the potential to influence on a global scale driving the digital transformation within the Tax business. You will make an impact by: Owning implementations end-to-end: Identifying opportunities, defining requirements, and delivering AI and automation solutions that transform Tax processes, with the support of colleagues Bridging business and technology: Working closely with colleagues in the Tax Technology team, Tax teams and technical developers to help turn business needs into practical, high-value technology solutions. Driving change and results: Taking ownership of projects, with support, ensuring successful adoption, and delivering measurable improvements in efficiency and client service. Collaborating and influencing: Engaging with stakeholders across the Tax function to ensure alignment, clarity, and impact. This also involves holding training sessions to upskill people on how to use our solutions. Testing and refining: Participating in functional and user testing, ensuring technology solutions meet business requirements and delivering measurable results. What you'll need to succeed The ideal candidate is someone who thrives on variety, loves learning new things, and enjoys connecting with people. If you can spot inefficiencies in everyday life and are passionate about making improvements, this role is perfect for you! Experience in Tax Technology - either in an internal or external facing role. Knowledge of tax compliance and advisory processes. Proactive and results-driven: You take initiative, drive projects forward, and focus on delivering measurable outcomes. Skilled in translating business requirements into user stories, wireframes, or workflows. Comfortable using data analytics to identify opportunities, track KPIs, and measure success. Strong communicator with the ability to influence across teams. Commercially minded, detail-oriented, and passionate about making processes smarter and faster. Highly organised. Great attention to detail. What you'll get in return Hybrid and Flexible working 26 Days Holiday (with the option of purchasing additional days) Lifestyle, Health, and Wellbeing, including financial wellbeing benefits such as financial tools, an electric car scheme and access to a virtual GP. Access to a suite of 300+ courses on demand developed by our inhouse Talent Development team. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
May 16, 2026
Full time
Your new company As one of the world's largest networks of audit, tax and consulting firms, this organisation delivers big ideas and premium service to help middle-market businesses thrive. They are a fast-growing firm with huge ambitions. They have a clear goal to become the premium adviser to the middle market, globally. This vision touches everything they do, motivating and inspiring them to become better every day. If you are looking for an organisation to build a future and make an immediate impact, then this is the role for you. Your new role The Tax Technology team is dynamic, fast-paced and mission-driven. This role is an internal, national tax business-facing, high-visibility role where you will help drive AI and automation solutions across our Tax business. You'll deliver high-impact implementations, and work closely with internal and external developers to work towards building innovative in-house technology solutions with the internal Tax Technology leadership team. You will be proactive, results-driven, and hands-on, ensuring projects deliver tangible benefits that empower our Tax colleagues to provide premium client service and exceptional deliverables.They offer scope for progression and the chance to make a significant impact on RSM Tax nationally, with the potential to influence on a global scale driving the digital transformation within the Tax business. You will make an impact by: Owning implementations end-to-end: Identifying opportunities, defining requirements, and delivering AI and automation solutions that transform Tax processes, with the support of colleagues Bridging business and technology: Working closely with colleagues in the Tax Technology team, Tax teams and technical developers to help turn business needs into practical, high-value technology solutions. Driving change and results: Taking ownership of projects, with support, ensuring successful adoption, and delivering measurable improvements in efficiency and client service. Collaborating and influencing: Engaging with stakeholders across the Tax function to ensure alignment, clarity, and impact. This also involves holding training sessions to upskill people on how to use our solutions. Testing and refining: Participating in functional and user testing, ensuring technology solutions meet business requirements and delivering measurable results. What you'll need to succeed The ideal candidate is someone who thrives on variety, loves learning new things, and enjoys connecting with people. If you can spot inefficiencies in everyday life and are passionate about making improvements, this role is perfect for you! Experience in Tax Technology - either in an internal or external facing role. Knowledge of tax compliance and advisory processes. Proactive and results-driven: You take initiative, drive projects forward, and focus on delivering measurable outcomes. Skilled in translating business requirements into user stories, wireframes, or workflows. Comfortable using data analytics to identify opportunities, track KPIs, and measure success. Strong communicator with the ability to influence across teams. Commercially minded, detail-oriented, and passionate about making processes smarter and faster. Highly organised. Great attention to detail. What you'll get in return Hybrid and Flexible working 26 Days Holiday (with the option of purchasing additional days) Lifestyle, Health, and Wellbeing, including financial wellbeing benefits such as financial tools, an electric car scheme and access to a virtual GP. Access to a suite of 300+ courses on demand developed by our inhouse Talent Development team. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Trainee IT Sales Executive (Apprenticeship) Kick-start a career in IT sales with a fully funded apprenticeship. This entry-level role offers hands-on experience in B2B sales, lead generation, customer engagement and account management within a growing technology-focused environment. If you've also worked in the following roles, we'd also like to hear from you: Customer Service Advisor, Sales Advisor, Junior Account Executive, Telesales Executive, Sales Representative, Retail Assistant, Call Centre Agent Earn while you learn - Career Progression Opportunities SALARY: £15,600 to £18,000 per annum + Benefits LOCATION: Skelmersdale, Lancashire, North West England (must live within a 20 mile radius of WN8) JOB TYPE: Full-Time, 12 Months (Fully Funded) Apprenticeship Contract COURSE: Level 3 IT Sales Apprenticeship JOB OVERVIEW We have a fantastic new job opportunity for a Trainee IT Sales Executive (Apprenticeship) to join a supportive and fast-paced sales team. As a Trainee IT Sales Executive (Apprenticeship) you will learn how to manage customer accounts, support sales campaigns and build strong relationships with schools and education clients. The Trainee IT Sales Executive (Apprenticeship) will complete a Level 3 apprenticeship, gaining practical experience in telesales, CRM systems, lead generation and business development, with clear progression into a long-term sales career. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the Trainee IT Sales Executive (Apprenticeship) include: Account Support: Managing assigned customer accounts and supporting renewals Customer Communication: Contacting schools and trusts to maintain relationships and identify needs Outbound Calling: Making proactive calls to support sales and marketing campaigns Lead Generation: Identifying new business opportunities and passing qualified leads to senior sales staff Sales Administration: Preparing quotes and updating CRM systems with accurate data Relationship Building: Developing positive working relationships with customers and colleagues Team Collaboration: Supporting Internal Sales and Field Account Managers Learning & Development: Actively engaging in training and apprenticeship learning activities CANDIDATE REQUIREMENTS ESSENTIAL: Communication Skills: Clear and confident verbal and written communication Positive Attitude: Enthusiastic, proactive and willing to learn Interest In Technology: Passion for IT, technology or digital solutions Team Player: Ability to work collaboratively within a sales team Commitment to Learning: Willingness to complete a Level 3 apprenticeship programme DESIRABLE: Customer-Facing Experience: Previous experience in retail, hospitality, call centre or customer service roles Sales Exposure: Some experience in telesales, sales support or lead generation IT Awareness: Basic understanding of IT services such as cloud or cybersecurity BENEFITS Fully funded Level 3 IT Sales Apprenticeship (12 months) Structured training, mentoring and development Career progression opportunities 23 days holiday plus 8 bank holidays and birthday off Free office refreshments Cycle to work scheme Free on-site parking Shopping discount portal Employee Assistance Programme with counselling Paid volunteer time Social gatherings HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-C14619 Full-Time, Apprenticeship Contract Jobs, Careers and Vacancies. Find a new job and work in Skelmersdale, Lancashire, North West England. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online AWD-IN-SPJ
May 15, 2026
Full time
Trainee IT Sales Executive (Apprenticeship) Kick-start a career in IT sales with a fully funded apprenticeship. This entry-level role offers hands-on experience in B2B sales, lead generation, customer engagement and account management within a growing technology-focused environment. If you've also worked in the following roles, we'd also like to hear from you: Customer Service Advisor, Sales Advisor, Junior Account Executive, Telesales Executive, Sales Representative, Retail Assistant, Call Centre Agent Earn while you learn - Career Progression Opportunities SALARY: £15,600 to £18,000 per annum + Benefits LOCATION: Skelmersdale, Lancashire, North West England (must live within a 20 mile radius of WN8) JOB TYPE: Full-Time, 12 Months (Fully Funded) Apprenticeship Contract COURSE: Level 3 IT Sales Apprenticeship JOB OVERVIEW We have a fantastic new job opportunity for a Trainee IT Sales Executive (Apprenticeship) to join a supportive and fast-paced sales team. As a Trainee IT Sales Executive (Apprenticeship) you will learn how to manage customer accounts, support sales campaigns and build strong relationships with schools and education clients. The Trainee IT Sales Executive (Apprenticeship) will complete a Level 3 apprenticeship, gaining practical experience in telesales, CRM systems, lead generation and business development, with clear progression into a long-term sales career. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the Trainee IT Sales Executive (Apprenticeship) include: Account Support: Managing assigned customer accounts and supporting renewals Customer Communication: Contacting schools and trusts to maintain relationships and identify needs Outbound Calling: Making proactive calls to support sales and marketing campaigns Lead Generation: Identifying new business opportunities and passing qualified leads to senior sales staff Sales Administration: Preparing quotes and updating CRM systems with accurate data Relationship Building: Developing positive working relationships with customers and colleagues Team Collaboration: Supporting Internal Sales and Field Account Managers Learning & Development: Actively engaging in training and apprenticeship learning activities CANDIDATE REQUIREMENTS ESSENTIAL: Communication Skills: Clear and confident verbal and written communication Positive Attitude: Enthusiastic, proactive and willing to learn Interest In Technology: Passion for IT, technology or digital solutions Team Player: Ability to work collaboratively within a sales team Commitment to Learning: Willingness to complete a Level 3 apprenticeship programme DESIRABLE: Customer-Facing Experience: Previous experience in retail, hospitality, call centre or customer service roles Sales Exposure: Some experience in telesales, sales support or lead generation IT Awareness: Basic understanding of IT services such as cloud or cybersecurity BENEFITS Fully funded Level 3 IT Sales Apprenticeship (12 months) Structured training, mentoring and development Career progression opportunities 23 days holiday plus 8 bank holidays and birthday off Free office refreshments Cycle to work scheme Free on-site parking Shopping discount portal Employee Assistance Programme with counselling Paid volunteer time Social gatherings HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-C14619 Full-Time, Apprenticeship Contract Jobs, Careers and Vacancies. Find a new job and work in Skelmersdale, Lancashire, North West England. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online AWD-IN-SPJ
tax accountant, Group tax, financial reporting Join a forward-thinking organisation and lead critical tax, compliance, and financial reporting activities.Hays Client is seeking an experienced and ambitious finance professional to take ownership of group tax operations and play a key role in shaping financial governance across a growing organisation. This is an exciting opportunity for a qualified accountant who thrives in a dynamic, collaborative environment and enjoys contributing to strategic decision-making.The RoleAs Senior Tax & Financial Reporting Lead, you will: Lead on all aspects of group tax activities, including corporation tax, VAT, PAYE, and customs, providing clear reporting to internal and external stakeholders. Play a central role in intergroup accounting, including M&A activity, cross-border transactions, and maintaining transfer pricing documentation. Support financial reporting, statutory accounts preparation, and compliance submissions. Contribute to internal reporting cycles such as balance sheet reconciliations and financial analysis. Work collaboratively across the finance team to uphold best practice and a robust control environment. Provide commercial and operational business partnering support across the organisation. Support the annual budgeting and forecasting processes. Drive continuous improvement across systems, processes, and controls in alignment with the organisation's Digital Transformation agenda. Undertake other relevant duties as required. About YouWe are looking for a professional who brings both technical expertise and a proactive mindset.Essential Criteria Fully qualified accountant (ICAI, ICAEW, ACCA, CIMA, or equivalent). A minimum of 5 years' experience in a similar role, ideally within Dairy/Agri-Food/FMCG. Strong understanding of corporation tax, VAT, PAYE, customs, and wider statutory reporting requirements. Experience of cross-border trading and associated tax implications. Proven experience in compliance-focused workstreams (HMRC, INI, ONS, auditors, advisors, banking partners). Advanced financial modelling and data analysis skills, with strong Excel capability. Excellent verbal and written communication skills; able to present information concisely and confidently. Demonstrated ability to collaborate effectively with finance and non-finance teams. Ambitious, proactive, and comfortable working under pressure to support decision-making. Right to Work in the UK (no sponsorship available). Desirable Experience using Microsoft Dynamics Business Central. Why Join Hays Client?You will be part of a supportive and values-driven organisation with a strong focus on development and wellbeing.Benefits include: Hybrid working (aligned to the organisation's current hybrid model). Competitive salary (DOE). Learning and development opportunities to support career growth. 25 days annual leave plus bank holidays. Contributory company pension. Life Assurance. Interested?If you're a driven finance professional ready to take the next step in your career, we'd love to hear from you. Apply today to learn more about this exciting opportunity with Hays Client If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
May 15, 2026
Full time
tax accountant, Group tax, financial reporting Join a forward-thinking organisation and lead critical tax, compliance, and financial reporting activities.Hays Client is seeking an experienced and ambitious finance professional to take ownership of group tax operations and play a key role in shaping financial governance across a growing organisation. This is an exciting opportunity for a qualified accountant who thrives in a dynamic, collaborative environment and enjoys contributing to strategic decision-making.The RoleAs Senior Tax & Financial Reporting Lead, you will: Lead on all aspects of group tax activities, including corporation tax, VAT, PAYE, and customs, providing clear reporting to internal and external stakeholders. Play a central role in intergroup accounting, including M&A activity, cross-border transactions, and maintaining transfer pricing documentation. Support financial reporting, statutory accounts preparation, and compliance submissions. Contribute to internal reporting cycles such as balance sheet reconciliations and financial analysis. Work collaboratively across the finance team to uphold best practice and a robust control environment. Provide commercial and operational business partnering support across the organisation. Support the annual budgeting and forecasting processes. Drive continuous improvement across systems, processes, and controls in alignment with the organisation's Digital Transformation agenda. Undertake other relevant duties as required. About YouWe are looking for a professional who brings both technical expertise and a proactive mindset.Essential Criteria Fully qualified accountant (ICAI, ICAEW, ACCA, CIMA, or equivalent). A minimum of 5 years' experience in a similar role, ideally within Dairy/Agri-Food/FMCG. Strong understanding of corporation tax, VAT, PAYE, customs, and wider statutory reporting requirements. Experience of cross-border trading and associated tax implications. Proven experience in compliance-focused workstreams (HMRC, INI, ONS, auditors, advisors, banking partners). Advanced financial modelling and data analysis skills, with strong Excel capability. Excellent verbal and written communication skills; able to present information concisely and confidently. Demonstrated ability to collaborate effectively with finance and non-finance teams. Ambitious, proactive, and comfortable working under pressure to support decision-making. Right to Work in the UK (no sponsorship available). Desirable Experience using Microsoft Dynamics Business Central. Why Join Hays Client?You will be part of a supportive and values-driven organisation with a strong focus on development and wellbeing.Benefits include: Hybrid working (aligned to the organisation's current hybrid model). Competitive salary (DOE). Learning and development opportunities to support career growth. 25 days annual leave plus bank holidays. Contributory company pension. Life Assurance. Interested?If you're a driven finance professional ready to take the next step in your career, we'd love to hear from you. Apply today to learn more about this exciting opportunity with Hays Client If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Group Sales Trainer / Talent Partner About the role Working as part of our People Team, this is an opportunity to help shape and deliver learning that supports a fast-paced, high-performing sales environment. At K3 Advisory Group, we have grown to over 1,000 colleagues globally and continue to invest in our people. You'll play an important role in helping our teams learn, develop and perform at their best. Alongside delivery, you'll contribute to building a consistent, high-quality learning offering, supporting a centre of excellence approach and creating materials that are practical, reusable and have a lasting impact. What you'll be doing Work closely with Sales Managers to understand development needs Design and deliver engaging, practical sales training and coaching Support and deliver onboarding programmes and Sales Academies Contribute to management development, soft skills and early careers programmes Deliver training using a blend of face-to-face and digital learning methods Monitor feedback and outcomes to continuously improve training quality Build effective working relationships across Sales and HR teams What we're looking for You will be comfortable working in a fast-moving environment where priorities can change and a flexible, organised approach is essential. Adaptable and able to respond quickly to changing priorities Strong organisational skills with the ability to manage and prioritise multiple activities Comfortable working at pace with a hands-on approach Passionate about delivering high-quality, engaging learning Confident communicator with the ability to build relationships quickly Proactive, reliable and focused on delivering to a high standard Skills and experience Experience delivering training or L&D within a sales or commercial environment Strong facilitation, coaching and presentation skills Good understanding of sales environments and performance development Experience of blended learning approaches, including e-learning Comfortable working both independently and as part of a team Competent in Microsoft Office applications including Word, Excel and PowerPoint
May 15, 2026
Full time
Group Sales Trainer / Talent Partner About the role Working as part of our People Team, this is an opportunity to help shape and deliver learning that supports a fast-paced, high-performing sales environment. At K3 Advisory Group, we have grown to over 1,000 colleagues globally and continue to invest in our people. You'll play an important role in helping our teams learn, develop and perform at their best. Alongside delivery, you'll contribute to building a consistent, high-quality learning offering, supporting a centre of excellence approach and creating materials that are practical, reusable and have a lasting impact. What you'll be doing Work closely with Sales Managers to understand development needs Design and deliver engaging, practical sales training and coaching Support and deliver onboarding programmes and Sales Academies Contribute to management development, soft skills and early careers programmes Deliver training using a blend of face-to-face and digital learning methods Monitor feedback and outcomes to continuously improve training quality Build effective working relationships across Sales and HR teams What we're looking for You will be comfortable working in a fast-moving environment where priorities can change and a flexible, organised approach is essential. Adaptable and able to respond quickly to changing priorities Strong organisational skills with the ability to manage and prioritise multiple activities Comfortable working at pace with a hands-on approach Passionate about delivering high-quality, engaging learning Confident communicator with the ability to build relationships quickly Proactive, reliable and focused on delivering to a high standard Skills and experience Experience delivering training or L&D within a sales or commercial environment Strong facilitation, coaching and presentation skills Good understanding of sales environments and performance development Experience of blended learning approaches, including e-learning Comfortable working both independently and as part of a team Competent in Microsoft Office applications including Word, Excel and PowerPoint
The starting salary for this role is 33,552 per annum, working 36 hours per week (prorated for part time staff). Join our dedicated team at Surrey County Council's Adult Social Care Information & Advice Service as an Advisory Officer! We're looking for someone enthusiastic and committed to making a difference to the lives of our residents. In this role, you'll be part of a supportive and collaborative team that values growth and continuous improvement, playing a key role in delivering the high-quality service we're proud to offer. This full-time position is based at Dakota, Weybridge, and is offered as a permanent contract opportunity. Following your induction, there will be flexibility to work from home for part of the week. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption, and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents. About the Team The Adult Social Care Information & Advice Service serves as the first point of contact-our 'front door'-for anyone seeking support from Surrey's Adult Services. In this dynamic and fast-paced role, you'll handle a diverse and engaging range of enquiries. While the environment can be demanding, it's also highly rewarding. You'll be trusted to make informed, independent decisions and encouraged to bring your energy, ideas, and initiative to help continuously enhance the quality of our service. About the Role In this role, you'll respond to enquiries from both the public and professionals seeking support for adults, offering clear and comprehensive information about local care and support services. Your guidance will help individuals understand how adult social care works in their area, explore available care and funding options, and navigate the process of accessing the right support. To help you settle in and feel fully supported, all new team members will work from the office 4 days a week during the initial induction and training period (up to 12 weeks). Once you're confident and ready to work independently, you'll move to a hybrid pattern-typically 2 days in the office and 3 days from home. You are required to be flexible, as there will be times when you'll need to come into the office more often depending on team or service needs. Shortlisting Criteria To be considered for an interview, your application will need to outline and evidence your previous skills: A good understanding of social care and health issues, with a basic awareness of public sector and voluntary agencies, Experience of providing high levels of customer care and professionalism to members of the public, Dealing empathically with sensitive calls/situations, Excellent IT skills and use of databases to a high standard of accuracy, Ability to work effectively and flexibly and as part of a team, High level written and verbal communication and interpersonal skills. To apply, we request that you submit a CV and you will be asked the following 4 questions (each with a maximum limit of 200 words): Describe your experience of providing high-quality customer service in a fast-paced environment What is your understanding of adult social care and the role of public and voluntary sector agencies in supporting individuals? What systems or databases have you used in your previous roles, and how do you ensure accuracy and attention to detail when working with digital records? Tell us about a time you worked collaboratively to respond to a challenging situation or emergency You will need to evidence relevant experience combined with a natural capacity for empathy in dealing with sensitive and potentially distressing calls and have keen eye for detail and accuracy when inputting information onto databases. If you can tick all the above and are enthusiastic about helping our residents with their requests and enquiries, then please do not hesitate in applying. A basic DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) will be required for this role. The job advert closes at 23:59 on 24th May 2026 with interviews planned for the week commencing 1st June 2026 . The interview will include a 10-minute presentation in a format of your choice on a topic shared in advance. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview.
May 15, 2026
Full time
The starting salary for this role is 33,552 per annum, working 36 hours per week (prorated for part time staff). Join our dedicated team at Surrey County Council's Adult Social Care Information & Advice Service as an Advisory Officer! We're looking for someone enthusiastic and committed to making a difference to the lives of our residents. In this role, you'll be part of a supportive and collaborative team that values growth and continuous improvement, playing a key role in delivering the high-quality service we're proud to offer. This full-time position is based at Dakota, Weybridge, and is offered as a permanent contract opportunity. Following your induction, there will be flexibility to work from home for part of the week. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption, and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents. About the Team The Adult Social Care Information & Advice Service serves as the first point of contact-our 'front door'-for anyone seeking support from Surrey's Adult Services. In this dynamic and fast-paced role, you'll handle a diverse and engaging range of enquiries. While the environment can be demanding, it's also highly rewarding. You'll be trusted to make informed, independent decisions and encouraged to bring your energy, ideas, and initiative to help continuously enhance the quality of our service. About the Role In this role, you'll respond to enquiries from both the public and professionals seeking support for adults, offering clear and comprehensive information about local care and support services. Your guidance will help individuals understand how adult social care works in their area, explore available care and funding options, and navigate the process of accessing the right support. To help you settle in and feel fully supported, all new team members will work from the office 4 days a week during the initial induction and training period (up to 12 weeks). Once you're confident and ready to work independently, you'll move to a hybrid pattern-typically 2 days in the office and 3 days from home. You are required to be flexible, as there will be times when you'll need to come into the office more often depending on team or service needs. Shortlisting Criteria To be considered for an interview, your application will need to outline and evidence your previous skills: A good understanding of social care and health issues, with a basic awareness of public sector and voluntary agencies, Experience of providing high levels of customer care and professionalism to members of the public, Dealing empathically with sensitive calls/situations, Excellent IT skills and use of databases to a high standard of accuracy, Ability to work effectively and flexibly and as part of a team, High level written and verbal communication and interpersonal skills. To apply, we request that you submit a CV and you will be asked the following 4 questions (each with a maximum limit of 200 words): Describe your experience of providing high-quality customer service in a fast-paced environment What is your understanding of adult social care and the role of public and voluntary sector agencies in supporting individuals? What systems or databases have you used in your previous roles, and how do you ensure accuracy and attention to detail when working with digital records? Tell us about a time you worked collaboratively to respond to a challenging situation or emergency You will need to evidence relevant experience combined with a natural capacity for empathy in dealing with sensitive and potentially distressing calls and have keen eye for detail and accuracy when inputting information onto databases. If you can tick all the above and are enthusiastic about helping our residents with their requests and enquiries, then please do not hesitate in applying. A basic DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) will be required for this role. The job advert closes at 23:59 on 24th May 2026 with interviews planned for the week commencing 1st June 2026 . The interview will include a 10-minute presentation in a format of your choice on a topic shared in advance. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview.
Victim Support is seeking a confident, organised, and relationship-driven Team Leader to lead our Witness Service outreach team working in the community. You will play a pivotal role in ensuring that vulnerable intimidated witnesses receive high-quality, timely, and compassionate support at every stage of the justice process. We are looking for someone who brings strong people-management experience, exceptional communication skills, and a commitment to building a supportive and high-performing team. You'll lead volunteers, oversee daily case allocations, manage service delivery within the community, strengthen partnerships, and ensure our Witness Service meets contractual and quality standards. This role is part-time working 18.75 hours per week covering Staffordshire. Are you an organised, proactive individual with a passion for supporting victims and witnesses as they navigate the justice system? Do you enjoy working collaboratively, ensuring high-quality service delivery, and supporting others to perform at their best? If you thrive in fast-paced environments, have strong communication and data-handling skills, and are motivated by service excellence, we'd love to hear from you. What We Offer At Victim Support, we are committed to supporting and developing our colleagues. Our competitive rewards and benefits package includes: Flexible Working Options - including hybrid working where applicable Generous Annual Leave - 28 days plus Bank Holidays, with options to buy or sell leave Birthday Leave - an extra day off to celebrate your birthday Pension Plan - 5% employer contribution Enhanced Allowances - enhanced sick, maternity and paternity pay Exclusive Discounts - high street, holidays, gyms, entertainment, and more Financial Wellbeing Support - access to salary deducted finance and guidance Wellbeing Resources - employee assistance programme and wellbeing support EDI Networks - opportunities to engage in colleague groups promoting equity and inclusion Sustainable Travel Schemes - Cycle to Work and season ticket loans Career Development - comprehensive training and ongoing development opportunities About the Role As the Team Leader - Witness Service (outreach in the community), you will: Lead the delivery of the Witness Service within the community, ensuring a high-quality, safe, and consistent service for all witnesses. Line-manage volunteers, supporting recruitment, training, development, performance, and wellbeing. Oversee daily case allocations, ensuring witnesses receive timely assessments, tailored support, and appropriate referrals. Ensure accurate and compliant data entry, audits, reporting, and monitoring of KPIs and quality standards. Manage rotas, resource planning, and service coverage across the area. Promote excellent communication across teams, facilitating team meetings and sharing learning. Build and maintain effective relationships with local stakeholders, including statutory and voluntary partners. Foster an inclusive, trauma-informed, person-centred approach that recognises diverse needs and vulnerabilities. Provide leadership that champions continuous improvement and maintains the dignity, safety, and wellbeing of witnesses. This role requires strong attention to detail, confidence using digital systems, and the ability to manage competing demands while supporting a high-performing team. You will have: A strong understanding of the criminal justice system and the impact of crime on victims and witnesses. Experience delivering services in demanding environments with a focus on customer experience and service excellence. Experience providing guidance, support, or crisis management to staff or service users. Strong communication, negotiation, and advisory skills, both written and verbal. The ability to work without direct supervision, manage competing demands, and maintain organised and methodical working practices. Experience gathering, analysing, and reporting information from multiple sources. Sound IT skills, including the use of Microsoft Office and case management systems. Commitment to safeguarding, equality, diversity, and inclusive practice. Additional Information This role involves exposure to emotionally demanding situations and requires resilience and emotional maturity. Travel across the court cluster and wider area is required. Occasional evening or weekend work may be necessary to meet service needs. An enhanced DBS check will be required. About the Witness Service The Witness Service provides free, independent support to any witness giving evidence in criminal courts in England and Wales - both for the prosecution and the defence. Our trained staff and volunteers help people understand what to expect before, during and after a trial, and offer practical and emotional support every step of the way, so witnesses can give their best evidence. The Witness Service also supports bereaved family members, friends and family who are accompanying witnesses in court. This is an exceptional opportunity to help us ensure a smooth transition and shape a high-quality, high-impact and trauma-informed service - so every witness feels informed, supported and more confident in court. About Us Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process. How to apply To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
May 14, 2026
Full time
Victim Support is seeking a confident, organised, and relationship-driven Team Leader to lead our Witness Service outreach team working in the community. You will play a pivotal role in ensuring that vulnerable intimidated witnesses receive high-quality, timely, and compassionate support at every stage of the justice process. We are looking for someone who brings strong people-management experience, exceptional communication skills, and a commitment to building a supportive and high-performing team. You'll lead volunteers, oversee daily case allocations, manage service delivery within the community, strengthen partnerships, and ensure our Witness Service meets contractual and quality standards. This role is part-time working 18.75 hours per week covering Staffordshire. Are you an organised, proactive individual with a passion for supporting victims and witnesses as they navigate the justice system? Do you enjoy working collaboratively, ensuring high-quality service delivery, and supporting others to perform at their best? If you thrive in fast-paced environments, have strong communication and data-handling skills, and are motivated by service excellence, we'd love to hear from you. What We Offer At Victim Support, we are committed to supporting and developing our colleagues. Our competitive rewards and benefits package includes: Flexible Working Options - including hybrid working where applicable Generous Annual Leave - 28 days plus Bank Holidays, with options to buy or sell leave Birthday Leave - an extra day off to celebrate your birthday Pension Plan - 5% employer contribution Enhanced Allowances - enhanced sick, maternity and paternity pay Exclusive Discounts - high street, holidays, gyms, entertainment, and more Financial Wellbeing Support - access to salary deducted finance and guidance Wellbeing Resources - employee assistance programme and wellbeing support EDI Networks - opportunities to engage in colleague groups promoting equity and inclusion Sustainable Travel Schemes - Cycle to Work and season ticket loans Career Development - comprehensive training and ongoing development opportunities About the Role As the Team Leader - Witness Service (outreach in the community), you will: Lead the delivery of the Witness Service within the community, ensuring a high-quality, safe, and consistent service for all witnesses. Line-manage volunteers, supporting recruitment, training, development, performance, and wellbeing. Oversee daily case allocations, ensuring witnesses receive timely assessments, tailored support, and appropriate referrals. Ensure accurate and compliant data entry, audits, reporting, and monitoring of KPIs and quality standards. Manage rotas, resource planning, and service coverage across the area. Promote excellent communication across teams, facilitating team meetings and sharing learning. Build and maintain effective relationships with local stakeholders, including statutory and voluntary partners. Foster an inclusive, trauma-informed, person-centred approach that recognises diverse needs and vulnerabilities. Provide leadership that champions continuous improvement and maintains the dignity, safety, and wellbeing of witnesses. This role requires strong attention to detail, confidence using digital systems, and the ability to manage competing demands while supporting a high-performing team. You will have: A strong understanding of the criminal justice system and the impact of crime on victims and witnesses. Experience delivering services in demanding environments with a focus on customer experience and service excellence. Experience providing guidance, support, or crisis management to staff or service users. Strong communication, negotiation, and advisory skills, both written and verbal. The ability to work without direct supervision, manage competing demands, and maintain organised and methodical working practices. Experience gathering, analysing, and reporting information from multiple sources. Sound IT skills, including the use of Microsoft Office and case management systems. Commitment to safeguarding, equality, diversity, and inclusive practice. Additional Information This role involves exposure to emotionally demanding situations and requires resilience and emotional maturity. Travel across the court cluster and wider area is required. Occasional evening or weekend work may be necessary to meet service needs. An enhanced DBS check will be required. About the Witness Service The Witness Service provides free, independent support to any witness giving evidence in criminal courts in England and Wales - both for the prosecution and the defence. Our trained staff and volunteers help people understand what to expect before, during and after a trial, and offer practical and emotional support every step of the way, so witnesses can give their best evidence. The Witness Service also supports bereaved family members, friends and family who are accompanying witnesses in court. This is an exceptional opportunity to help us ensure a smooth transition and shape a high-quality, high-impact and trauma-informed service - so every witness feels informed, supported and more confident in court. About Us Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process. How to apply To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
International Corporate Tax Senior Manager Your new company is a top 10 international, multi-award-winning Chartered Accountancy firm based in London. The firm delivers a wide range of services to clients across audit, tax and legal, consulting, deal advisory, and digital transformation. It works with a diverse client base, including FTSE 350 companies, as well as organisations in financial services, energy, technology, and consumer markets. Operating globally with over 100 offices worldwide, your new office drives innovation, sustainability, and technology-led solutions, helping clients achieve responsible growth and long-term resilience. This firm is looking for an International Tax Senior Manager to join the team in London. Your role sits within the well-established tax team in the firm's London office. You will advise multinational businesses and manage a diverse portfolio of UK-listed and global clients, delivering high-quality tax advisory services on projects such as international tax structuring, business reorganisations, expansion strategies, operating model redesign, and responding to global tax policy changes. Key responsibilities include: Leading complex tax projectsManaging client relationshipsDeveloping proposals and driving business developmentCoaching junior team membersCollaborating with specialists across departments and overseas officesContributing to team operations and performance Ideally, you will: Hold a professional qualification (CTA, ACA, ACCA or equivalent)Demonstrate proven ability to lead, coach, and manage teams and stakeholdersBe skilled at managing multiple projects and client relationships simultaneouslyHave experience working with multinational businesses What You'll Get in Return: Flexible working25 days holiday allowance with the option to buy an extra 10 daysVolunteering daysMentoring, workshops, talks, and online learning opportunities for personal and professional growthPension schemePrivate medical insuranceLifestyle discounts (gym, retail, tech, etc.)Car cash allowanceIn-office lunch allowance #
May 14, 2026
Full time
International Corporate Tax Senior Manager Your new company is a top 10 international, multi-award-winning Chartered Accountancy firm based in London. The firm delivers a wide range of services to clients across audit, tax and legal, consulting, deal advisory, and digital transformation. It works with a diverse client base, including FTSE 350 companies, as well as organisations in financial services, energy, technology, and consumer markets. Operating globally with over 100 offices worldwide, your new office drives innovation, sustainability, and technology-led solutions, helping clients achieve responsible growth and long-term resilience. This firm is looking for an International Tax Senior Manager to join the team in London. Your role sits within the well-established tax team in the firm's London office. You will advise multinational businesses and manage a diverse portfolio of UK-listed and global clients, delivering high-quality tax advisory services on projects such as international tax structuring, business reorganisations, expansion strategies, operating model redesign, and responding to global tax policy changes. Key responsibilities include: Leading complex tax projectsManaging client relationshipsDeveloping proposals and driving business developmentCoaching junior team membersCollaborating with specialists across departments and overseas officesContributing to team operations and performance Ideally, you will: Hold a professional qualification (CTA, ACA, ACCA or equivalent)Demonstrate proven ability to lead, coach, and manage teams and stakeholdersBe skilled at managing multiple projects and client relationships simultaneouslyHave experience working with multinational businesses What You'll Get in Return: Flexible working25 days holiday allowance with the option to buy an extra 10 daysVolunteering daysMentoring, workshops, talks, and online learning opportunities for personal and professional growthPension schemePrivate medical insuranceLifestyle discounts (gym, retail, tech, etc.)Car cash allowanceIn-office lunch allowance #
