5646 jobs found

Your New Organisation Southend-on-Sea City Council is a unitary local authority, providing vital services to meet the needs of the local community. We employ around 1,800 staff who work alongside our partners and local communities to deliver the city vision and make lives better for the people of Southend. Working for Southend-on-Sea City Council offers a challenging and rewarding career in local government within a collaborative and innovative environment, with the benefit of flexible working practices to support a positive work-life balance. As an upper tier Unitary Authority, we are responsible for all local government functions and are progressing the Spatial Development Strategy for Greater Essex in partnership with Essex County Council and Thurrock Council. The Council has an ambitious regeneration agenda and is the location of choice for developers, attracted by the City's excellent connectivity and built and natural environment. Our economy is diverse with a strong entrepreneurial ethos, blending tourism, creative industries and advanced manufacturing, and the Planning service plays a proactive role helping to deliver economic growth, regeneration and new homes. Your new role Southend-on-Sea City Council is an ambitious unitary authority shaping a growing coastal city. We are seeking an experienced and forward-thinking Service Manager to lead our Development Management and Planning Enforcement service at a pivotal time of change, growth and transformation. This contract is offered on a full-time and temporary basis.As Service Manager, you will provide strong operational and professional leadership to the Council's Development Management and Planning Enforcement functions, ensuring high-quality, timely and legally robust planning decisions. You will oversee planning applications, enforcement activity and appeals, including decision-making under delegated powers and presenting clear recommendations to the Planning Committee. This role offers a rare opportunity to help shape the future of planning services during a period of local government reorganisation. You will play a key role in working towards the alignment and integration of planning services across three authorities, helping to develop consistent approaches and systems, a shared culture and a strong, unified service that supports growth, regeneration and high-quality place-making across the wider area. You will lead pre-application advice, complex enforcement cases, planning appeals and court proceedings, working closely with councillors, developers, statutory bodies and local communities. You will also manage budgets, commission specialist consultants, secure Section 106 and Community Infrastructure Levy contributions, develop and inspire professional teams, and deputise for the Director of Planning when required.This is a highly influential leadership role with real scope to drive positive change and leave a lasting legacy. What you'll need to succeed To be successful in this role, you will bring significant senior-level experience in development management and planning enforcement, with a strong understanding of planning legislation, policy, appeals and committee processes. You will be an experienced leader with the credibility to operate confidently in a political environment, manage complex stakeholder relationships and guide teams through change. Strong communication skills, sound judgement, experience of budget management and a collaborative, solutions-focused approach are essential. A full and clean driving licence and access to your own car would be ideal as you need to be able to travel efficiently across the borough and wider Essex as required.To be considered for this role, you must be degree-qualified and eligible for full membership of the Royal Town Planning Institute (RTPI) or equivalent. What you need to do nowIf you are interested in this role, please click 'apply online' to make your application. Applications must be made with a supporting statement (not more than 4000 characters) setting out how you meet the criteria in the person specification.Please note: Applications for this vacancy may close prior to the date advertised above, so you are advised to apply as soon as you are able to. The Council is an equal opportunities' employer. We welcome applications, regardless of race, sex, disability, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, age or religion or belief. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Internal Audit Manager - Logistics - London - Up to £75,000 Your new company A leading international group with a strong reputation for operational excellence and innovation. With a diverse portfolio and global presence, they are committed to maintaining the highest standards of governance and internal control. Your new role As Internal Audit Manager, you will play a key role in delivering the annual risk-based audit plan. You'll lead audits across multiple business units, identifying key risks and providing practical recommendations to senior stakeholders. This is a high-visibility role with significant exposure across the Group, offering excellent career development opportunities. Lead and deliver audits independently or as part of a team, from planning through to reporting. Identify control weaknesses and propose tailored, risk-sensitive solutions. Enhance audit methodology and ensure alignment with best practices. Produce high-quality reports for senior management and stakeholders. Support wider internal audit activities including reporting and presentations. Build strong relationships across Group, Sector, and management teams. Provide ad-hoc support on financial control and governance matters. What you'll need to succeed Chartered Accountant or Chartered Internal Auditor qualification. Minimum 4 years' experience in internal audit, ideally within a complex, multi-site organisation. Strong analytical and problem-solving skills; Power BI experience desirable. Excellent communication skills with the ability to influence and engage stakeholders. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Job Advertisement: Business Unit Integrator Are you ready to take your financial expertise to the next level in an exciting and dynamic environment? Our client, a leading player in the Defence sector, is looking for a Business Unit Integrator to join their UK team! This is a unique opportunity to provide key financial support and collaborate with cross-functional teams on both ongoing projects and new contracts. Why Join Us? Dynamic Work Environment: Be part of a fun and challenging business growth environment with offices across the UK. Flexible Working: Enjoy the option for virtual or hybrid working arrangements depending on business needs. Professional Development: Opportunities for professional development with external accreditations to help you grow in your career. Inclusive Culture: We are committed to fostering an inclusive environment where every team member is valued, respected, and fully engaged. Your Role: As a Business Unit Integrator, you will play a pivotal role in supporting financial operations by: Acting as a senior financial analyst to provide management with timely and accurate decision-making information. Offering full cycle project accounting support, from proposal development to contract closure. Collaborating with cross-functional teams to perform financial Estimates At Complete (EAC) and providing regular reporting to senior leadership. Utilising Earned Value Management techniques to analyse performance and support action plans for cost variances. Managing the monthly and quarterly financial forecasting process across designated business areas and contracts. Calculating the potential impact of risks and opportunities, assisting operational teams in implementing profitable solutions. Supporting the development of performance reporting metrics and management information for the programme leadership team. What We're Looking For: Basic Qualifications: - Experience in an operations-facing finance team as a business partner to key operational managers. - Strong business (financial) acumen and a self-starter attitude. - Excellent written and oral communication skills. - Proficiency in IT, particularly Excel and PowerPoint. Preferred Qualifications: - Qualified Accountant with experience in the Defence sector. - Familiarity with financial operations using CSPR and EVM tool suites. - Background in accounting, economics, business, finance, or project accounting/controlling. Join Us and Make an Impact! If you are enthusiastic about financial analysis and enjoy working in a collaborative environment, we want to hear from you! This is your chance to make a meaningful impact within a respected organisation while advancing your career in the Defence industry. Apply Today! Take the first step toward an exciting new opportunity by submitting your application. We can't wait to meet you and explore how you can contribute to our success! Our client is committed to rewarding excellence and developing talent within their team. Come grow with us! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

If you re a newly or recently qualified accountant looking for your next step in audit, this is a chance to join a growing, people-focused firm that genuinely values your progress, wellbeing and future. As an Audit Senior, you won t just tick boxes you ll work with a variety of ambitious owner-managed businesses and play a key role in helping them prosper. You ll be trusted to take ownership of the audit process, from start to finish, building client relationships and mentoring junior team members along the way. With a supportive management team, hybrid working, and a clear pathway for career development, this is an opportunity to move your audit career to a whole new level in a firm that invests in its people and celebrates success. If you re ready for more autonomy, variety and recognition, this could be the move that changes everything! Role Overview Lead audits from planning through to completion and sign off Act as the main client contact during fieldwork aspects Supervise and mentor junior audit team members Review financial statements and reports for accuracy and compliance Identify and communicate key audit risks and recommendations Support Audit Managers with reporting and review processes The Ideal Candidate A qualified audit professional, either ACA or ACCA with practical UK audit experience Strong communication and client relationship skills Excellent attention to detail, high integrity and a proactive approach What s on Offer A starting salary up to £45,000 per annum DOE Structured progression & long-term career development opportunities Hybrid working from home and flexible hours 31 days holiday including bank holidays with ability to purchase extra days Private medical and dental insurance at discounted rates Enhanced maternity and paternity benefits & pay Pension scheme and life assurance (4x salary) Wellbeing portal & employees assistance initiative Additional benefits include subsidised corporate gym membership & season ticket loan (for travel) Register your interest by applying today or call Luke Scale or Richard Davies on (phone number removed) to discuss this opportunity further, always in complete confidence. Addington Ball is a specialist finance and accounting recruitment consultancy covering the Midlands and Northern Home Counties. We are a member of TEAM and are acting as an Employment Agency in relation to this vacancy. Job ref - ABJ/(phone number removed) - Audit Senior.

Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working hard and working together, our Tax team thrives on keeping busy. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. We'll help you succeed Our Innovation Tax team covers R&D and Patent Box advice to our clients. We work alongside the firm's key sector teams. Our people have flexibility in the areas and sectors they cover and are able to support the teams' growth through their contribution. You will work with great people and great clients in a vibrant and innovative team. So if you're after a career that will keep you on your toes, we'll give you the platform and then provide you with the autonomy to drive your career forward. Within this role, you will provide R&D and Patent Box services to a range of clients from small start-ups to major multinationals across all lines of the sector. You will regularly engage with stakeholders at all levels, so it is important that you are able to clearly articulate complex tax issues and develop effective solutions and relationships with clients. You will also: Provide R&D and Patent Box services to a wide range of clients using resource from a specialist team or via technology tools. Manage a substantial portfolio of clients including control of client take on and engagement, billings, and identification of opportunities to improve recoveries, together with cash collection. Pays attention to self-development and continuing professional education with a view to progressing within practice. Develops professional relationships with clients and within the Firm and adapts the approach for the relevant audience. Understands potential risks to the Firm in relation to the Firm's quality control procedures and raising to the appropriate person. Get involved in special assignments on an ad hoc basis. Guide and supervise less experienced colleagues. Support, train, mentor and advise others in own area. Challenge current practice - driving improvements and championing change. Take personal responsibility for own decisions and actions and those of others. Lead projects of limited scale or complexity. When you join us, we'll make your growth our priority. If you can demonstrate the following skills, we can help you go far. We're looking for someone with: An in depth, up to date, knowledge of taxation with specialist knowledge and the ability to deal with complex tax issues Ability to manage a substantial client portfolio profitably whilst being able to actively seek opportunities for developing new clients and for selling new services to existing clients Experience of dealing with client senior management Educated to degree level and/or CTA and/or ACA qualified or equivalent Demonstrable post qualified experience You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

The role of the Customer Service Representative is to co-ordinate and oversee the day to day operation of the Assessment Centre, managing sessions to optimise productivity and customer service, meeting and greeting all customers and visitors and working with clinical colleagues to ensure smooth running of assessments across all relevant channels. This role is based in Liverpool City Centre. On completion of probation period, the successful candidate will be able to work a hybrid model, with some days in the office and some days working from home. Candidates must have the Right to Work in the UK and be living in the UK to be considered for this role. Job Summary Fully manage each day's appointment sessions Carry out reminder calls to customers for appointments Monitor session progress and backfill appointments where necessary Identify additional support with other sites where necessary in management of the appointment session Work collaboratively with other Assessment Centres (AC) teams, Team Leaders and Health Practitioners to ensure cohesion within unit and work flow progression Welcome and greet customers on arrival whether this be face to face, via telephone or video link Arrange travel for customers who require assistance in getting to their appointment Provide a professional outstanding service to customers in line with Maximus vision and values Prepare and maintain rooms and equipment to ensure they are ready for the Health Practitioner and Customer Complete daily checks to ensure all completed assessments have been closed down and moved on to prevent a delay with the customer journey Work closely with the Team Performance lead to ensure the sessions run smoothly and to time Effectively communicate with external stakeholders such as General Practitioner surgeries, Hospitals, Interpreting services and Department of Work and Pensions Co-ordinate incoming and outgoing post, ensuring All files are checked to ensure they have arrived at the correct AC. Forwarding on any files to the correct AC. Carry out stop and searches for any missing customer files Update records accurately using in house computer system Provide cover at other sites on occasion General administrative duties Daily test of Solo Protect device, designed to protect employees Regularly test of panic alarms designed, to protect employees Regular WIP checks (Fortnightly) Maintain and order stationary, including keeping all reception leaflets and information up to date Prepare and distribute confidential customer documentation securely across different teams within Maximus Arrange and set up additional equipment for Health Practitioners Please note this job description is not exhaustive. The duties and responsibilities referred to are an outline only and may be changed from time to time in accordance with the needs of Maximus, subject to review in conjunction with the post-holder. Qualifications & Experience Must be educated to a minimum of GCSE level or equivalent including Maths & English at grade C or above IT literate, with good Microsoft Office skills Experience in dealing with both internal and external stakeholders (preferred not essential) Good level of written English, grammar and punctuation for correspondence and record keeping on referral management systems Individual Competencies Demonstrable experience in an administrative or customer service position Fluent English Language skills, able to communicate with stakeholders on a day to day basis, via telephone, email and face to face in a clear, caring, courteous and professional manner Able to demonstrate a clear attention to detail in relation to office administration duties such as, updating spreadsheets and presenting information clearly and accurately Able to manage filing in a clear and logical structure, writing/typing information in a clear understandable level of English and ensuring relevant information is documented in a consistent manner Able to demonstrate prioritisation skills when multi-tasking Ability to deliver work to set targets and specified standards Self motivated: Ability to work unsupervised and use own initiative Ability to remain calm in difficult situations A positive enthusiastic approach to solving problems Proven ability to make logical and solid decisions Flexible and adaptable to meet the needs of the business and our customers. Key Contacts & Relationships Internal Performance Director Performance Manager Assessment Centre Manager Team Performance Lead Healthcare Professional Resource Manager Business Support Manager Service Delivery Lead Local Health and Safety Advisor Customer Relations Team. External DWP Performance Manager DWP Colleagues (SPoC) Local customer support groups Local GP Surgeries Private travel supplier Interpreting services. EEO Statement • MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. • We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Sc

Area Sales Manager Hard Landscaping and Paving Job Title: Business Development Manager Hard Landscaping and Paving Industry Sector: Landscaping Products, Landscape Consumables, Landscaping Consumables, Sealants, Garden Products, Hardscape, Paving, Epoxy Grout, Primers, Sealers, Stone Cleaning Products and Stone Enhancement Products, Builders Merchants, Landscaping Distributors, Garden Centres, DIY click apply for full job details

GLL is seeking an exceptional Head Swimming Coach to lead the highly successful Barnet Training Scheme based at Barnet Copthall Leisure Centre. This is a rare opportunity for an ambitious Head Swimming Coach to take ownership of an established and nationally recognised programme, working with talented swimmers, experienced coaching teams, and one of the strongest swimming pathways in the country. If you're an experienced Head Swimming Coach looking for your next challenge, this is your chance to make a lasting impact. As our new Head Swimming Coach, you will work alongside the current programme lead during a planned transition period before assuming full responsibility for the scheme. This unique opportunity allows the successful Head Swimming Coach to inherit a thriving programme while shaping its future direction. The Head Swimming Coach will play a pivotal role in athlete development, coach mentoring, performance planning, and strategic leadership. We are looking for a visionary Head Swimming Coach who can inspire swimmers, support coaches, and continue the programme's reputation for excellence. If you are a passionate Head Swimming Coach driven by developing athletes to their full potential, this could be the defining role of your coaching career. About the Barnet Training Scheme GLL works in partnership with Barnet Copthall Swimming Club, combining outstanding coaching provision, excellent facilities, and a proven competitive pathway. GLL provides the facilities, water space and coaching team, while Barnet Copthall Swimming Club delivers the competitive opportunities that allow swimmers to excel at regional, national and international level. The programme caters for all stages of competitive swimming and includes: 2 Performance Squads 4 Development Squads 5 Competitive, Development and Fitness Squads based at Barnet Copthall Leisure Centre A High-Performance Masters Squad 4 additional Competitive, Development and Fitness Squads operating across Finchley Lido Leisure Centre and New Barnet Leisure Centre The programme's recent success speaks for itself: 12 swimmers qualified for the GB Aquatics Next Generation Championships in 2025 18 swimmers qualified for the Swim England Summer Championships A strong reputation for developing swimmers from grassroots participation through to national-level competition What You'll Do As Head Swimming Coach, you will: Develop and implement seasonal training plans and squad structures with clear progression pathways. Lead and deliver high-quality coaching sessions for performance squads. Provide leadership, guidance and mentoring to the coaching team, ensuring a consistent coaching philosophy throughout the programme. Oversee athlete development pathways from entry-level competitive swimmers through to national performers. Manage competition schedules and support athletes at galas, meets and championship events. Build strong relationships with swimmers, parents, club committees and key stakeholders. Monitor athlete performance and use data-driven approaches to maximise progression. Produce reports and updates for stakeholders and contribute to the strategic development of the programme. What We're Looking For We are looking for a passionate and experienced swimming professional who can demonstrate: Minimum ASA/UKCC Level 2 Coaching Award or Swim England Swimming Coach Certificate. Proven success in coaching swimmers to regional and national standards. Experience operating as a Head Coach or senior coaching leader within a competitive swimming environment. Strong experience working collaboratively with club committees and facility operators. Excellent leadership, communication and organisational skills. A thorough understanding of long-term athlete development principles. A passion for creating positive environments where swimmers and coaches can thrive. At GLL, this isn't simply a Head Swimming Coach role. It's an opportunity to lead one of the country's most respected swimming programmes while developing your own career within the UK's largest leisure charitable social enterprise. As a leader within the leisure industry, we offer genuine opportunities for progression, professional development and career growth. You'll join an organisation committed to investing in people, facilities and communities. GLL offers employees a range of employment benefits: Access to a pension scheme. Health Assurance and access to Counselling services Access to the tax efficient Ride to Work bicycle purchase scheme. Free annual eye tests Discounted nationwide (over 200 centres) inclusive leisure centre membership for you and your partner. This includes GLLs Live Better app! GLL Society benefits (if you choose to join the Society after your probation period) include: The right to stand for the Society board and to vote for board members to represent you Access to team building and fun events such as Treks, Concerts outings etc Access to a range of benefits exclusive to our people - ask your line manager for details or check out the Intranet The basics: This is a Full time, permanent position. Hours of work will be negotiated with you in line with the needs of the service, flexible working may be possible, working from home is not possible in this role. We are an accredited Living Wage employer with industry leading rates of pay We can offer a career, not just a job with extensive Learning & development support available. A uniform will be supplied and must be worn GLL is Values Driven, not Profit Driven. We work hard to benefit the communities we operate in. As a staff owned organisation you will be given the opportunity to join the Society and t have a stake in your business About GLL: As the UK's largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales, and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries, and children's centres. Our people are from the communities we serve and help us make real changes in their local area. One of our core values is 'More than a Job', because work

Brand Manager - Clothing Brand Location - Warrington Zachary Daniels are partnered with a growing clothing brand with a strong market presence and an engaged customer base. This is an exciting opportunity to join the business during a period of continued growth and play a key role in its brand development. The Role: We are looking for an experienced and ambitious Brand Manager to play a central role in shaping and growing the brand presence. This is an exciting opportunity for a strategic and creative brand professional who is passionate about fashion, social media, influencer marketing, and building meaningful connections with modern consumers. Key Responsibilities: Contribute to strengthening and expanding the brand's visibility, reputation, and market presence. Assist in shaping and implementing the wider brand and marketing roadmap. Lead the ongoing management and optimisation of the brand's social media platforms. Develop compelling, brand-led content that enhances reach, engagement, and community growth. Cultivate strong partnerships with a network of both up-and-coming and established content creators who reflect the brand's values. Coordinate creator collaborations from initial outreach through to campaign execution, reporting, and analysis. Safeguard brand consistency by ensuring all communications and creative assets reflect the established visual identity, messaging, and positioning. About You: Strong hands-on experience managing social media channels and content strategies. Proven experience working with influencers, creators, and partnership campaigns. Experience managing gifting programmes and VIP relationships. A strong understanding of fashion trends. Why Apply: Join a fast-growing fashion brand during an exciting period of growth. Play a key role in shaping and developing the brand. Work closely with senior leadership and cross-functional teams. Take ownership of social media, influencer marketing, and brand initiatives. Opportunity to make a genuine impact in a creative, fast-paced environment. BH36216

Job Title: Senior Tax Manager Job Location: Edinburgh Your new company You'll be joining a highly regarded professional services firm with a strong reputation for quality, collaboration and client-centric delivery. With an established presence across the UK, the business is known for supporting a diverse portfolio of clients ranging from owner-managed businesses to large corporates and international groups. Their Edinburgh office continues to grow, offering you the opportunity to work in a dynamic environment where expertise is valued, progression is encouraged, and people are genuinely supported to reach their potential. Your new role As a Senior Corporate Tax Manager, you will play a key role in leading and developing a portfolio of corporate clients, providing high-quality tax compliance and advisory services. You will manage complex tax affairs, work closely with partners and senior stakeholders, and contribute to business development initiatives. This is a client-facing role where you will build strong relationships, identify opportunities for added value, and support junior team members through mentorship and technical guidance. You will be trusted to deliver insightful, commercially focused advice while ensuring compliance with current legislation and best practice. What you'll need to succeed To succeed in this role, you'll be a qualified tax professional (ATT/CTA/ACA/ACCA or equivalent) with significant experience in corporate tax gained within practice. You will have a strong technical grounding paired with a commercial mindset and the confidence to advise a wide range of clients. Experience of managing teams, reviewing work, and developing junior colleagues will be essential. You'll also bring excellent communication skills, a proactive approach to problem-solving, and a genuine interest in building long-term client relationships. What you'll get in return In return, you will benefit from a supportive and progressive working environment that offers genuine career development opportunities. You'll have access to a competitive salary and benefits package, along with flexible working options to support work-life balance. The firm is committed to continuous learning and professional growth, giving you the tools and exposure needed to progress your career. You'll also be part of a collaborative and inclusive culture where your contributions are recognised, and your voice is heard. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Commercial Business Manager Salary: £65,000 Location: West London Working Pattern: Fully Office Based Contract Type: Permanent The Opportunity An exciting opportunity has arisen for an experienced Commercial Business Manager to join a growing lending team in West London. This role is focused on the origination and execution of Commercial Real Estate (CRE) and Development Finance transactions, whilst building and maintaining strong relationships with brokers, introducers, professional services firms and clients. The successful candidate will play a key role in driving new business, managing deal pipelines and supporting the end-to-end lending process. Key Responsibilities Originate Commercial Real Estate lending opportunities up to £20 million and Development Finance transactions up to £10 million. Build and develop strong relationships with brokers, accountants, solicitors, valuers and other professional introducers to generate new business opportunities. Assess and review lending proposals, providing clear recommendations and rationale for approval or decline. Prepare and present lending opportunities to internal stakeholders and credit committees. Support the underwriting process by working closely with Credit teams throughout the transaction lifecycle. Conduct initial due diligence, risk assessment and site visits where required. Manage and maintain a robust pipeline of lending opportunities, ensuring deals progress efficiently through to completion. Monitor market trends, sector developments and emerging risks, identifying opportunities for business growth. Liaise with solicitors, valuers and other external stakeholders to facilitate successful transaction execution. Work closely with Credit Administration and operational teams to ensure a seamless client experience from approval through to drawdown and post-completion. Support the development and delivery of lending and credit training across the business. Present new and existing lending products to Risk Committees and senior management forums. Ensure all lending activities comply with regulatory requirements, Treating Customers Fairly (TCF) principles and internal lending policies. Skills & Experience Proven experience within Commercial Real Estate lending, Commercial Banking, Property Finance or Development Finance. Previous experience assessing, underwriting or originating commercial lending transactions. Strong understanding of the UK lending market and regulatory environment. Established network of brokers, introducers and professional contacts within the property and lending sectors. Strong credit analysis and risk assessment capabilities. Experience presenting lending proposals to credit committees and senior stakeholders. Excellent relationship management and business development skills. Strong organisational skills with the ability to manage multiple transactions simultaneously. Proficient in Microsoft Office applications. What's on Offer Salary of £65,000 Opportunity to manage and develop a strong introducer network Exposure to high-value Commercial Real Estate and Development Finance transactions Collaborative and professional working environment Genuine opportunity to contribute to business growth and lending strategy If you have a strong background in commercial lending, property finance or relationship management and are looking for your next challenge, we'd love to hear from you.

Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons BDO's Corporate Tax practice sits at the heart of our Tax function and plays an important role in the wider business. Our team works collaboratively with others across BDO, offering clients in the UK and overseas expert advice and solutions that help them overcome their challenges. If you're looking for exposure and the chance to make an impact, you're looking in the right place. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. You'll be someone with: An in depth, up to date, knowledge of taxation with specialist knowledge and the ability to deal with complex tax issues Project and staff management experience Ability to manage a substantial client portfolio profitably whilst being able to actively seek opportunities for developing new clients and for selling new services to existing clients Experience of dealing with client senior management Educated to degree level and/or CTA and/or ACA qualified or equivalent Demonstrable post qualified experience You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

GLL is looking for Aqua Aerobics Class Instructors to work at The Queens Diamond Jubilee Centre, Rugby. If you have the passion, skills, and ambition to join us as an Aqua Aerobics Fitness Class Instructor, there's never been a more exciting time to join us. This is more than an Aqua Aerobics Class Instructor job; it's a career. We are seeking talented and enthusiastic Aqua Aerobics Class Instructors to join our team. The Aqua Aerobics Class Instructor role is wonderful. An Aqua Aerobics instructor delivers a professional yet fun class. A friendly face with fresh ideas and concepts will ensure all Aqua classes are energizing and inspiring. Aqua Aerobics instructors understand the ability of using water as a training tool within the class, a unique concept compared to land-based classes. Aqua Aerobics is in the top five of all GLL class concepts offered within the Fitness Class Programme, and being the largest operator of swimming pools in the UK offers great career opportunities for Aqua Aerobics Instructors seeking to make an impression. What you'll do: Deliver a safe and effective class. Consistently perform a fun, enthusiastic, high-quality class. Adapt, progress, and regress where required for all ages and levels. Inspire all customers through class delivery and the transferring of energy and motivation. Ensure all customer expectations are exceeded. What you need: Exercise to Music Level 2 and/or Fitness Instructor qualification, as well as a Level 2 in water-based exercise. Strong communication skills. A real focus on customer service. Commitment and enthusiasm. Knowledge of health and safety. Be a great team player. As a leader within the leisure industry, we can also offer scope to progress your career and job variety like nowhere else. As a charitable social enterprise and cooperative owned by our staff, GLL is a unique organisation for you to have a career with! The basics: This is a Part time /, permanent / Flexible position. Hours of work will be negotiated with you in line with the needs of the service; flexible working may be possible. Working from home is not possible in this role. We are an accredited Living Wage employer with industry-leading rates of pay. We can offer a career, not just a job, with extensive Learning & Development support available. A uniform will be supplied and must be worn. GLL is Values Driven, not Profit Driven. We work hard to benefit the communities we operate in. As a staff-owned organisation, you will be given the opportunity to join the Society and have a stake in your business. Additionally, GLL offers employees a range of employment benefits: Access to a pension scheme. Health Assurance and access to Counselling services. Access to the tax-efficient Ride to Work bicycle purchase scheme. Free annual eye tests. Discounted nationwide (over 200 centres) inclusive leisure centre membership for you and your partner. This includes GLL Extras! GLL Society benefits (if you choose to join the Society after your probation period) include: The right to stand for the Society board and to vote for board members to represent you. Access to team building and fun events such as treks, concerts, outings, etc. Access to a range of benefits exclusive to our people - ask your line manager for details or check out the Intranet. About GLL: As the UK's largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales, and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries, and children's centres. Our people are from the communities we serve and help us make real changes in their local area. One of our core values is 'More than a Job', because working with us opens a wide range of possibilities and opportunities for you, starting with how you work with us. To make sure we are having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you. Subject to vacancies, whether you are after a contractual commitment and a regular work schedule or the freedom of flexible hours, you may be able to choose an arrangement that works best for you and play your part in improving the health and wellbeing of your community. We offer two different types of work arrangements: A permanent employment contract - part time and full time. A flexible worker engagement by joining our flexible worker pool. If you are looking for a regular number of hours that you can work and are flexible to meet the needs of a 7-day-a-week service, then a full-time or part-time permanent contract might be the right choice for you. So whether your ambitions lie in sport and leisure, events & catering, health & beauty, corporate support, or working with children, you'll be able to find your ideal new job at GLL. Passionate about seeing our communities thrive, we invest back into our facilities, projects, and people and are Investors in People Gold Award employer. However you choose to work with us, you can be sure that you will be a valued member of our team, working with great colleagues, and making a real difference to people's lives. We are an inclusive employer. We seek and welcome diversity in our teams. All pay rates are subject to skills, experience, qualifications, and location. Note for Publishing of internal only jobs please ensure you add the following statement you do not need to add to internal and external jobs: To be shortlisted for the role, internal applicants will need to demonstrate their commitment to GLL by becoming a Society member where eligible.

Your new company Hays Accountancy & Finance are partnering with a rapidly growing & successful Legal group to recruit a dynamic & hands-on Finance Assistant for their busy finance team in Tewkesbury, Gloucestershire. This is a permanent growth role that reports directly to the Accounts Manager, working within a team environment. This is a great opportunity offering future progression opportunities, within an organisation that is dedicated to creating a positive working culture for their staff. Key duties will involve processing the firm's transactions within the finance system, along with additional finance duties to support further growth. The position is open to professionals who have experience with Financial Administration or in similar roles. Candidates from all business sectors will be considered. Your new role Your key duties will involve processing of payments, processing receipts out of the client accounts, using the firm's internet banking system, along with bank account reconciliations. You will assist internal teams in resolving accounting queries, adhere to solicitor's accounts rules, along with liaising with the bank regarding general queries. You will liaise with suppliers when needed to resolve payment issues, along with assisting the accounts manager and wider team with ad-hoc duties and financial administration. What you'll need to succeed To be considered for this hands-on Finance Executive role, you will have experience working within an office environment with a desire to transfer into a finance role or be an experienced accounting professional looking to add value. You will possess' strong attention to detail, used to managing workloads to meet deadlines, key numerical ability, with strong problem-solving skills. You will have key communication skills to build both internal/external relationships, along with being adaptable to business needs. You will be a quick learner, comfortable working within a team environment, but also using your own initiative. Experience in a legal finance role or a professional services business would be advantageous but not essential. What you'll get in return This permanent account's executive role offers a starting salary of 26,000 - 28,000 per annum, dependable on experience based in Tewkesbury, Gloucestershire with free parking on-site. Benefits include a company pension scheme, company social events, a quarterly bonus, a cycle to work scheme, additional time off to celebrate your birthday, progression/development opportunities & more. This is a great opportunity to join the world of legal finance where you can really add value. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Internal Sales Team Leader Location: Colchester, Essex Job Type: Full-Time, Permanent Market 36 Recruitment are currently recruiting for an Internal Sales Team Leader on behalf of our client based in Colchester. This is an excellent opportunity for an experienced sales or customer service professional looking to take the next step in their career, supporting the management of a busy internal sales team within a fast-paced commercial environment. Main Purpose of the Role The Internal Sales Team Leader will support the Internal Sales Manager in driving a high-performance, customer-focused and sales-driven culture. The successful candidate will be responsible for overseeing day-to-day team activities, motivating colleagues, managing workloads and ensuring excellent customer service standards are maintained. Roles & Responsibilities Support the Internal Sales Manager in leading and motivating the internal sales team. Promote a proactive sales-first culture focused on customer engagement and business growth. Provide day-to-day coaching, guidance and support to team members. Allocate and manage daily workloads to ensure priorities are completed efficiently. Monitor team performance and identify opportunities for improvement. Assist with resolving escalated customer queries and operational issues. Act as the first point of contact for the team in the absence of the Internal Sales Manager. Encourage improvements in call handling, customer interactions and email response times. Support the monitoring and reporting of departmental KPIs. Identify opportunities to improve sales performance and customer experience. Additional Responsibilities Champion company values and promote a positive team culture. Encourage accountability, teamwork and professional development. Ensure high standards of communication and customer service are maintained. Support continuous improvement initiatives across the department. Assist with implementing new processes and procedures where required. Lead by example and maintain a professional and positive attitude at all times. Experience, Skills & Qualifications Previous experience within an Internal Sales, Customer Service or Commercial Office environment. Experience leading, supervising or mentoring a team, either formally or informally. Strong organisational and workload management skills. Excellent communication and interpersonal skills. Ability to motivate and influence others positively. Comfortable working within a fast-paced, target-driven environment. Strong problem-solving abilities with a proactive approach. Competent IT skills and experience using CRM or business systems. High attention to detail and ability to prioritise effectively. Working Pattern & Benefits • Hours: Full-Time, Permanent. • Benefits: Career progression opportunities, supportive management structure, collaborative team environment, ongoing training and development. • Salary: Competitive salary dependent on experience. Market 36 Recruitment Ltd cover a range of sectors including Commercial, Industrial, Engineering, HR & Finance and IT. This vacancy is being advertised by Market 36 Recruitment Ltd. We operate as an Employment Business for temporary roles and as an Employment Agency for permanent roles.

Job Title: Global Mobility Tax Job Location: Glasgow Your new company You will be joining a leading global professional services firm with a strong presence in Scotland and an established reputation for helping clients navigate complex international tax and mobility challenges. With a collaborative and forward-thinking culture, the firm combines deep technical expertise with innovative solutions to support multinational organisations and high-profile clients. Based in Glasgow, you will be part of a high-performing team that works closely with colleagues across the UK and internationally, delivering impactful work in a dynamic and fast-evolving area of tax. Your new role As a Global Mobility Tax Manager, you will play a key role in delivering advisory and compliance services to a diverse portfolio of clients with internationally mobile workforces. You will manage client relationships, provide technical guidance on cross-border tax matters, and oversee the delivery of expatriate tax compliance and advisory projects. Your role will involve supporting clients with planning, implementation, and management of mobility programmes, while also contributing to business development initiatives and identifying opportunities to expand services. You will lead and mentor junior team members, ensuring high-quality output and fostering their professional development, while collaborating with colleagues in other service lines to provide integrated solutions. What you'll need to succeed To succeed in this role, you will be professionally qualified in tax or accountancy (or equivalent) and have demonstrable experience in global mobility, expatriate tax, or international personal tax. You will have strong technical knowledge and the ability to translate complex legislation into practical advice for clients. Excellent communication and stakeholder management skills are essential, as you will be working closely with both clients and internal teams. You will be proactive, commercially aware, and confident in managing multiple priorities in a fast-paced environment. Experience in leading teams and developing junior staff will be highly valued, along with a strong commitment to delivering exceptional client service. What you'll get in return In return, you will benefit from a highly competitive salary and a comprehensive benefits package, alongside clear opportunities for career progression within a global organisation. You will have access to ongoing learning and development, allowing you to deepen your technical expertise and broaden your experience across international projects. The firm offers a flexible and supportive working environment, recognising the importance of work-life balance while empowering you to achieve your professional goals. You will be part of a collaborative and inclusive culture where your contributions are recognised, and your career ambitions are actively supported. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Registered Manager - Children's Home Milton Keynes Up to £75,000 + £5,000 bonus We are working on behalf of a well-established and highly reputable care provider who are expanding their children's services into the Milton Keynes area following continued success across their Yorkshire homes. This is not just another Registered Manager role, this is an opportunity to lead the first home in the region , with a clear pathway to play a key role in the growth and development of multiple services locally. The Opportunity Brand new children's home in Milton Keynes First home in the region, with multiple homes already in the pipeline Opportunity to progress into a multi-site / regional role as the group grows Backed by an experienced and supportive senior leadership team Part of a wider organisation with a strong presence across children's, adult and elderly care services The Role As Registered Manager, you will: Lead the setup, registration and opening of the home Build and develop your own team from the ground up Create a strong, positive culture focused on outcomes for young people Ensure full compliance with Ofsted regulations and quality standards Drive the home towards achieving a Good or Outstanding rating About You We are looking for someone who: Is an experienced Registered Manager (or strong Deputy ready to step up) Has a proven track record within children's residential care Understands how to build, lead and develop high-performing teams Is passionate about delivering high-quality, child-centred care Is motivated by growth, development and progression opportunities What's on Offer Salary up to £75,000 £5,000 bonus Genuine progression into regional leadership as the area expands The chance to build something from the ground up - with full backing If you're looking for a role where you can make your mark, grow with a business, and be recognised for it , this is one to explore. Apply now or contact Danielle at Elite Search Associates for a confidential discussion.

Are you looking for new challenges within Coca-Cola Europacific Partners? Do you have a personality with the power to influence and connect? Can you sustain the pace to keep on growing? Will you make an impact with your desire to win? Account Executive, Grocery Location: Dagenham, Romford, Edmonton, Waltham Abbey, Potters Bar, LONDON & Enfield Contract type: Permanent Please note: you must have a full UK driving license to be considered for this role. We have an exciting opportunity available for you to come and join one of the world's most recognisable brands as an Account Executive within our growing Field Sales team. Within this role you will manage relationships with key in-store and area manager contacts to build trust and support for increasing visibility and availability of CCEP products. You will have full territory ownership, planning your own diary around what works best for our customers. In return for your commitment, you will receive the following benefits: Quarterly bonus dependent on performance A job car & fuel card An iPhone & iPad for use with this role Pension scheme, share plan, ability to buy and sell annual leave and other various flexible benefits Excellent work/life balance, great flexibility Development opportunities and fantastic management teams to help support your career path 2 paid volunteering days annually To be successful in this role, You will be independent and forward thinking, happy to have full autonomy over your territory. You will have strong influencing and selling skills; able to use data to create compelling selling proposals and confident presenting to different stakeholders to agree additional space and displays of our products. You will be dynamic and adaptable; comfortable in handling objections and planning ahead. We're looking for someone positive and friendly with excellent communication skills and a passion for who we are and what we do. You will be proactive in sharing best practice to achieve total team success and work collaboratively with our Merchandisers, customers and internal teams. The role can be challenging as no 2 days are the same however, you will have full support from your management team and an excellent support network around you within CCEP. We are Coca-Cola Europacific Partners (CCEP) - a dedicated team of 42,000 people, serving customers in 31 countries, who work together to make, move and sell some of the world's most loved drinks. We are a global business and one of the leading consumer goods companies in the world. We help our 2.1 million customers grow, and we are constantly investing in exciting new products, innovative technologies and fresh ideas. This helps us to delight the 600 million people who enjoy our drinks every day. From gender, age and ethnicity to sexual orientation and different abilities, we welcome people from all walks of life and empower unique perspectives. We recognise we've got some way to go, but we'll get there with the support of our people. It's them who drive our future growth. To find out more about what it's like to work at and our culture we would welcome you to speak to one of our employees on our live chat platform, just click here to speak to an insider We recognise some people prefer not to participate in alcohol related sales, interactions, or promotions. If that's true for you - please raise this with your talent acquisition contact who will advise you on whether this role includes activities related to our alcohol portfolio.

Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working hard and working together, our Tax team thrives on keeping busy. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. We'll help you succeed Our Innovation Tax team covers R&D and Patent Box advice to our clients. We work alongside the firm's key sector teams. Our people have flexibility in the areas and sectors they cover and are able to support the teams' growth through their contribution. You will work with great people and great clients in a vibrant and innovative team. So if you're after a career that will keep you on your toes, we'll give you the platform and then provide you with the autonomy to drive your career forward. Within this role, you will provide R&D and Patent Box services to a range of clients from small start-ups to major multinationals across all lines of the sector. You will regularly engage with stakeholders at all levels, so it is important that you are able to clearly articulate complex tax issues and develop effective solutions and relationships with clients. You will also: Provide R&D and Patent Box services to a wide range of clients using resource from a specialist team or via technology tools. Manage a substantial portfolio of clients including control of client take on and engagement, billings, and identification of opportunities to improve recoveries, together with cash collection. Pays attention to self-development and continuing professional education with a view to progressing within practice. Develops professional relationships with clients and within the Firm and adapts the approach for the relevant audience. Understands potential risks to the Firm in relation to the Firm's quality control procedures and raising to the appropriate person. Get involved in special assignments on an ad hoc basis. Guide and supervise less experienced colleagues. Support, train, mentor and advise others in own area. Challenge current practice - driving improvements and championing change. Take personal responsibility for own decisions and actions and those of others. Lead projects of limited scale or complexity. When you join us, we'll make your growth our priority. If you can demonstrate the following skills, we can help you go far. We're looking for someone with: An in depth, up to date, knowledge of taxation with specialist knowledge and the ability to deal with complex tax issues Ability to manage a substantial client portfolio profitably whilst being able to actively seek opportunities for developing new clients and for selling new services to existing clients Experience of dealing with client senior management Educated to degree level and/or CTA and/or ACA qualified or equivalent Demonstrable post qualified experience You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.