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LB RICHMOND UPON THAMES AND LB WANDSWORTH
Community Ambassador Project Officer
LB RICHMOND UPON THAMES AND LB WANDSWORTH
Community Ambassador Project Officer SO1 £ 35,391 - £42,888 Fixed term - one year Full time Twickenham Civic Centre Other essential information: Most of the responsibilities associated with this role will be carried out in the community. Objective of role This is an exciting opportunity to join Richmond Council's Community Engagement Team and play a central role in shaping how residents across the London Borough of Richmond have their voices heard and acted upon. As Community Ambassador Project Officer, you will lead and develop the unique and high-profile Richmond Community Ambassador Programme, working closely with a dedicated group of volunteers who live in social housing across the borough to influence decisions, improve standards in their neighbourhoods, and build strong relationships between residents, Housing Associations, and the Council. In this role, you will: Support residents to represent their communities with confidence Deliver real, visible improvements that matter to local people Support the Council's ambition to be open, inclusive, and community-led About the role No two days in this role are the same.You'll work at the heart of the community, supporting a network of passionate volunteer Community Ambassadors and bringing together residents, housing associations, councillors and council teams. You'll be: Supporting and coordinating Community Ambassadors, acting as their main point of contact Recruiting, onboarding and training new volunteers Arranging estate inspections and helping to follow up on repairs and improvements Organising forums, workshops and partnership meetings Working closely with housing providers to resolve issues and share learning Getting out into the community to promote the programme and reach new voices Tracking impact and outcomes, and sharing success stories Essential Qualifications, Skills and Experience We welcome applicants with different backgrounds, skills, and experience to apply - what matters most is your ability to connect with people and make things happen. You'll need: Experience of community engagement, resident involvement or customer focused work Confidence working with a range of stakeholders including residents and partner organisations An understanding of social housing and the issues affecting tenants Experience of, or interest in, working within local government or the public sector Strong communication skills, with the ability to explain issues clearly and sensitively Excellent organisational skills and the ability to juggle multiple priorities A proactive, solutions focused mindset and a commitment to equality and inclusion Good IT skills, including using databases and digital tools Secondment All internal applicants for this secondment must seek permission from their current line manager before applying. Failure to do so may result in the secondment not being authorised. Closing Date: 17th May 2026. Shortlisting Date: 18th May 2026. Interview Date: W/C 25th May 2026. We may close this vacancy early once a sufficient number of applications has been received. Please submit your application as soon as possible to avoid disappointment. Richmond & Wandsworth Better Service Partnership are committed to making our recruitment practices as inclusive as possible for everyone.We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know. We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment.Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.
May 16, 2026
Full time
Community Ambassador Project Officer SO1 £ 35,391 - £42,888 Fixed term - one year Full time Twickenham Civic Centre Other essential information: Most of the responsibilities associated with this role will be carried out in the community. Objective of role This is an exciting opportunity to join Richmond Council's Community Engagement Team and play a central role in shaping how residents across the London Borough of Richmond have their voices heard and acted upon. As Community Ambassador Project Officer, you will lead and develop the unique and high-profile Richmond Community Ambassador Programme, working closely with a dedicated group of volunteers who live in social housing across the borough to influence decisions, improve standards in their neighbourhoods, and build strong relationships between residents, Housing Associations, and the Council. In this role, you will: Support residents to represent their communities with confidence Deliver real, visible improvements that matter to local people Support the Council's ambition to be open, inclusive, and community-led About the role No two days in this role are the same.You'll work at the heart of the community, supporting a network of passionate volunteer Community Ambassadors and bringing together residents, housing associations, councillors and council teams. You'll be: Supporting and coordinating Community Ambassadors, acting as their main point of contact Recruiting, onboarding and training new volunteers Arranging estate inspections and helping to follow up on repairs and improvements Organising forums, workshops and partnership meetings Working closely with housing providers to resolve issues and share learning Getting out into the community to promote the programme and reach new voices Tracking impact and outcomes, and sharing success stories Essential Qualifications, Skills and Experience We welcome applicants with different backgrounds, skills, and experience to apply - what matters most is your ability to connect with people and make things happen. You'll need: Experience of community engagement, resident involvement or customer focused work Confidence working with a range of stakeholders including residents and partner organisations An understanding of social housing and the issues affecting tenants Experience of, or interest in, working within local government or the public sector Strong communication skills, with the ability to explain issues clearly and sensitively Excellent organisational skills and the ability to juggle multiple priorities A proactive, solutions focused mindset and a commitment to equality and inclusion Good IT skills, including using databases and digital tools Secondment All internal applicants for this secondment must seek permission from their current line manager before applying. Failure to do so may result in the secondment not being authorised. Closing Date: 17th May 2026. Shortlisting Date: 18th May 2026. Interview Date: W/C 25th May 2026. We may close this vacancy early once a sufficient number of applications has been received. Please submit your application as soon as possible to avoid disappointment. Richmond & Wandsworth Better Service Partnership are committed to making our recruitment practices as inclusive as possible for everyone.We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know. We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment.Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.
Adecco
Income Recovery Officer (North London: 12 Month FTC)
Adecco
A fantastic opportunity has emerged for a specialist Income Recovery Officer to join one of our leading public sector clients in a full time (37.5 hours per week, Monday to Friday), fixed term contract role for the next 12 months. Based in North London for 4 days per week and working from home one day per week (once probation is passed), this role reports into the Income Team Leader, and our client is looking for a candidate who has experience of: Ensuring prompt and appropriate contact is made with customers who fall into arrears of rent and/or other charges. Running weekly rent arrears reports, keeping records of actions taken and corresponding with tenants. Advising tenants on Housing Benefit and Universal Credit, with the aim of sustaining tenancies. Liaising with benefit agencies to resolve problems with Housing Benefit and Universal Credit. Submitting former tenant debts for write-off where the debt is unrecoverable. Taking legal action against residents who will not pay, including representing the Association in court. Applying for grants, DHP's, APA's and Direct UC payments Making affordable repayment agreements taking income and expenditure into account. Offering appropriate advice and support including referrals to the Tenancy Sustainment Service. Proactively monitoring and managing rent and service charge accounts for both current and former residents across all tenure types. Participating in the development, implementation and successful delivery of income and financial inclusion projects and service improvements This (predominantly office-based) role requires the successful candidate to have some experience in housing management (preferably 2 years), be highly self-motivated and be strong on the telephone. A car driver and owner is not needed as the patch (585 units across the boroughs of Enfield and Waltham Forest) is all local and can be covered by foot or bus. Previous public sector experience would be useful, but not essential. Experience in reclaiming debt owed to the client/landlord by tenants in court would also be a real advantage, as would knowledge of how to deal with leaseholders. Excellent understanding of welfare and benefits would be highly desirable. Only applicants who feel they meet the above criteria need apply for this post, as the client is keen to interview in person in early May 2026. Only applicants who feel they meet the above criteria need apply.
May 16, 2026
Contractor
A fantastic opportunity has emerged for a specialist Income Recovery Officer to join one of our leading public sector clients in a full time (37.5 hours per week, Monday to Friday), fixed term contract role for the next 12 months. Based in North London for 4 days per week and working from home one day per week (once probation is passed), this role reports into the Income Team Leader, and our client is looking for a candidate who has experience of: Ensuring prompt and appropriate contact is made with customers who fall into arrears of rent and/or other charges. Running weekly rent arrears reports, keeping records of actions taken and corresponding with tenants. Advising tenants on Housing Benefit and Universal Credit, with the aim of sustaining tenancies. Liaising with benefit agencies to resolve problems with Housing Benefit and Universal Credit. Submitting former tenant debts for write-off where the debt is unrecoverable. Taking legal action against residents who will not pay, including representing the Association in court. Applying for grants, DHP's, APA's and Direct UC payments Making affordable repayment agreements taking income and expenditure into account. Offering appropriate advice and support including referrals to the Tenancy Sustainment Service. Proactively monitoring and managing rent and service charge accounts for both current and former residents across all tenure types. Participating in the development, implementation and successful delivery of income and financial inclusion projects and service improvements This (predominantly office-based) role requires the successful candidate to have some experience in housing management (preferably 2 years), be highly self-motivated and be strong on the telephone. A car driver and owner is not needed as the patch (585 units across the boroughs of Enfield and Waltham Forest) is all local and can be covered by foot or bus. Previous public sector experience would be useful, but not essential. Experience in reclaiming debt owed to the client/landlord by tenants in court would also be a real advantage, as would knowledge of how to deal with leaseholders. Excellent understanding of welfare and benefits would be highly desirable. Only applicants who feel they meet the above criteria need apply for this post, as the client is keen to interview in person in early May 2026. Only applicants who feel they meet the above criteria need apply.
Haberdashers' Academies Trust South
Senior Administrative Officer
Haberdashers' Academies Trust South
Job Purpose The Senior Admin Officer plays a pivotal role at the heart of the school, leading the day-to-day administration of pupil and HR matters while driving excellence across the school office. This is a varied and influential position, responsible for shaping and delivering efficient administrative and organisational systems that support the whole school community, always maintaining the highest levels of confidentiality and professionalism. The role also contributes to the ongoing development and improvement of support services, helping the school to run smoothly and effectively. This role includes leading and developing the administrative team, including line management of Receptionists, and playing an active part in safeguarding by supporting the safeguarding team to promote the welfare and wellbeing of all pupils. Key Responsibilities of Role Organisation Ensure the smooth and effective running of the school office and all administrative and communication systems Contribute to the planning, development and organisation of support service systems, procedures and policies Assist in organising school trips, ensuring all risk assessments are completed Support the organisation of parents' evenings, meetings and events, including rooms, equipment and refreshments Ensure a professional and welcoming reception for visitors and parents, including compliance with visitor and health and safety procedures Oversee administration of HR processes including recruitment, onboarding and staff records in line with school policy Handle complex enquiries and challenging visitors or callers Staff Development Our staff are important to us. We know that without great staff, our children will not be as successful. Therefore, Professional Learning is key to our success. As a new employee within the Trust, you will be supported by the Senior Directors of People and Professional Learning, alongside your line manager to realise your full potential. 'Our People Strategy is key to our success and integral to this is our commitment to equity, equality, diversity, and inclusion . Bringing this to life is the responsibility of every member of staff. We take seriously any behaviour which undermines it. Anyone applying to work with us, should share this commitment.' London Living Wage We are proud to pay the London Living Wage.
May 16, 2026
Full time
Job Purpose The Senior Admin Officer plays a pivotal role at the heart of the school, leading the day-to-day administration of pupil and HR matters while driving excellence across the school office. This is a varied and influential position, responsible for shaping and delivering efficient administrative and organisational systems that support the whole school community, always maintaining the highest levels of confidentiality and professionalism. The role also contributes to the ongoing development and improvement of support services, helping the school to run smoothly and effectively. This role includes leading and developing the administrative team, including line management of Receptionists, and playing an active part in safeguarding by supporting the safeguarding team to promote the welfare and wellbeing of all pupils. Key Responsibilities of Role Organisation Ensure the smooth and effective running of the school office and all administrative and communication systems Contribute to the planning, development and organisation of support service systems, procedures and policies Assist in organising school trips, ensuring all risk assessments are completed Support the organisation of parents' evenings, meetings and events, including rooms, equipment and refreshments Ensure a professional and welcoming reception for visitors and parents, including compliance with visitor and health and safety procedures Oversee administration of HR processes including recruitment, onboarding and staff records in line with school policy Handle complex enquiries and challenging visitors or callers Staff Development Our staff are important to us. We know that without great staff, our children will not be as successful. Therefore, Professional Learning is key to our success. As a new employee within the Trust, you will be supported by the Senior Directors of People and Professional Learning, alongside your line manager to realise your full potential. 'Our People Strategy is key to our success and integral to this is our commitment to equity, equality, diversity, and inclusion . Bringing this to life is the responsibility of every member of staff. We take seriously any behaviour which undermines it. Anyone applying to work with us, should share this commitment.' London Living Wage We are proud to pay the London Living Wage.
Staffline
Security Supervisor
Staffline Pembury, Kent
Great opportunity to work as a Security Supervisor for our client at the Tunbridge NHS Trust, where you will be required to carry out duties in a busy environment, no two days will be the same and you will have the opportunity to carve out a career with the biggest name in security. You must have a Full UK Driving Licence and a valid Door Supervisor SIA to be considered for this role. A CCTV is desirable, but if you don't have one, we can provide the training for this once hired. Contract Information: Pay Rate: £15.86 per hour Hours: Average 42 hours per week Shifts: 4 on 4 off and nights only SIA Licence: Door Supervisor only & CCTV Licence (Desirable) For your application to be considered, please upload an up-to-date CV! Your Time at Work As a Security Supervisor your duties include: - Acting as an ambassador for both the client and the company and always maintain a welcoming approach and professional appearance. - Managing the Night/Day Security Team and the Security Control room CCTV operations - Taking ownership of the site assignment instructions - Ensuring that security officers are undertaking all duties as per site instructions - Attending meetings when required - Ensuring correct adherence to all reporting structures, maintaining correct protocol - Carrying out monthly staff welfare checks and annual staff appraisals - Ensuring that all required paperwork is completed, up to date and maintained - Help support the security team on-site, covering holiday and sickness planning - Ensuring that all staff are competent and able to carry out their roles, this is via Induction and ongoing training for staff eg. tool box talks - Complying with the Company's Policies, Management Plans and Procedures - Fulfil Health and Safety responsibilities by adherence to the requirements of the Company's Health & Safety Policy and Health & Safety Management Plans - Undertake such other duties appropriate to the level and character of work as may reasonably be required within the Department / Service. - Liaise with the client and operations management. - Be able to write in-depth reports on incidents and the day-to-day checks of the site - Maintaining excellent site knowledge of both the building and surrounding area in order to effectively answer any questions from building users - To have excellent timekeeping and organisational skills - Be aware of personal responsibilities regarding the site policies and procedures and relevant UK domestic legislation directives and comply with them - Be observant and have a full understanding of building security SOPs in order to ensure the security of the building and its users Our Perfect Worker Our ideal Security Officer will need to be aged 18 or over, a confident communicator who is a team player with the drive to provide a friendly and professional service at all times. Good IT knowledge is also key. You must have a full UK driving licence and access to your own transport. Key Information and Benefits - 5.6 weeks holiday per year (8 of these will be in lieu of bank holidays, worked or not worked) - Workplace Pension Scheme - Progression training and development opportunities - Life assurance benefit - Contributory Healthcare Scheme - Eyecare vouchers - Employee Discount Schemes - Refer a friend scheme - Free uniform provided Job Ref: 1G4S (G184) G4S are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today! About Staffline Staffline are working in Partnership with G4S, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.
May 16, 2026
Full time
Great opportunity to work as a Security Supervisor for our client at the Tunbridge NHS Trust, where you will be required to carry out duties in a busy environment, no two days will be the same and you will have the opportunity to carve out a career with the biggest name in security. You must have a Full UK Driving Licence and a valid Door Supervisor SIA to be considered for this role. A CCTV is desirable, but if you don't have one, we can provide the training for this once hired. Contract Information: Pay Rate: £15.86 per hour Hours: Average 42 hours per week Shifts: 4 on 4 off and nights only SIA Licence: Door Supervisor only & CCTV Licence (Desirable) For your application to be considered, please upload an up-to-date CV! Your Time at Work As a Security Supervisor your duties include: - Acting as an ambassador for both the client and the company and always maintain a welcoming approach and professional appearance. - Managing the Night/Day Security Team and the Security Control room CCTV operations - Taking ownership of the site assignment instructions - Ensuring that security officers are undertaking all duties as per site instructions - Attending meetings when required - Ensuring correct adherence to all reporting structures, maintaining correct protocol - Carrying out monthly staff welfare checks and annual staff appraisals - Ensuring that all required paperwork is completed, up to date and maintained - Help support the security team on-site, covering holiday and sickness planning - Ensuring that all staff are competent and able to carry out their roles, this is via Induction and ongoing training for staff eg. tool box talks - Complying with the Company's Policies, Management Plans and Procedures - Fulfil Health and Safety responsibilities by adherence to the requirements of the Company's Health & Safety Policy and Health & Safety Management Plans - Undertake such other duties appropriate to the level and character of work as may reasonably be required within the Department / Service. - Liaise with the client and operations management. - Be able to write in-depth reports on incidents and the day-to-day checks of the site - Maintaining excellent site knowledge of both the building and surrounding area in order to effectively answer any questions from building users - To have excellent timekeeping and organisational skills - Be aware of personal responsibilities regarding the site policies and procedures and relevant UK domestic legislation directives and comply with them - Be observant and have a full understanding of building security SOPs in order to ensure the security of the building and its users Our Perfect Worker Our ideal Security Officer will need to be aged 18 or over, a confident communicator who is a team player with the drive to provide a friendly and professional service at all times. Good IT knowledge is also key. You must have a full UK driving licence and access to your own transport. Key Information and Benefits - 5.6 weeks holiday per year (8 of these will be in lieu of bank holidays, worked or not worked) - Workplace Pension Scheme - Progression training and development opportunities - Life assurance benefit - Contributory Healthcare Scheme - Eyecare vouchers - Employee Discount Schemes - Refer a friend scheme - Free uniform provided Job Ref: 1G4S (G184) G4S are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today! About Staffline Staffline are working in Partnership with G4S, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.
Service Service
Financial Services Trainer (Financial Planning/Services)
Service Service Norwich, Norfolk
My client is a leading provider of education and training in the Financial Services Sector and they have an exciting opportunity for a former Financial Planning/Services Professional to join their existing team as a Trainer. Please note this role is entirely remote, working from home. The ideal candidate for this role would be a Financial Adviser/Planner, Paraplanner or Senior Technical Administrator who is either chartered, level 4 qualified or holds a number of CII qualifications. The key responsibilities are to: You will plan and prepare schemes of work, lessons, and sessions You will teach across a range of financial services qualification types (CII / LIBF) and levels, online and at employer sites You will research and develop new topics, courses and teaching materials, especially online resources You will teach individuals and small groups of learners from a range of backgrounds, abilities, and ages You will monitor, assess and mark learner s work (please note you will have the support of a qualified and experienced assessor with your allotted group of learners) You will maintain accurate records and monitor learners progress You will set and oversee examinations and liaise with assessment organisations to ensure quality standards are met You will carry out pastoral support as a tutor and mentor to learners You will conduct reviews and tutorials on a one-to-one basis with learners and together with employers You will plan additional support requirements for learners You will contribute to sector meetings to monitor, review, and evaluate relevant courses You will represent My clients Training at taster days, open days, and careers events appropriate to the sector You will keep up to date with, and implement company performance and quality frameworks, policies, and processes You will interview and enrol prospective learners You will liaise with other educational professionals and organisations You will carry out learner assessments in the workplace You will undertake a range of administrative tasks You will ensure you undertake the highest standards regarding teaching and assessment practice You will embed personal development, welfare, and behaviour topics into sessions where appropriate You will stretch and challenge learner s literacy and numeracy when training, assessing or marking You will deliver functional skills as required You will assist with my clients training in ensuring its marketing efforts are up to date, appropriate and relevant You will perform site visits to employers to review learner progress, and also ensure the employer is providing a safe and supportive environment conducive to learning You will build rapport with employers to ensure the successful delivery of training programmes You will raise any concerns immediately to the company s designated safeguarding officer You will create support plans for learners if they fall behind You will operate strictly within the funding and performance rules of our commissioners, including the Education and Skills Funding Agency and Ofsted Personal Specification Essential Minimum 5 years experience working within an IFA practice environment CII DipPFS, equivalent or higher, though someone with a number of CII qualifications may be considered In-depth knowledge of financial services Exceptional written and verbal communication skills Interpersonal skills (ability to relate to students of all ages and abilities) Strong organisational and planning skills Creativity to make learning engaging A flexible approach to work Enthusiasm, positivity, motivation and commitment Patience and a sense of humour Desirable Level 3 teaching or training qualification (can be supplied) Level 3 assessing qualification (can be supplied) Training, coaching and mentoring experience Functional Accountabilities You will maintain an in-depth knowledge of your subject or professional area through meeting the CPD requirements of the CII You will ensure both internal and external performance and quality standards are met You will ensure the continuous improvement of performance and quality standards across the business in a supportive and objective manner You will perform and assist in the end-to-end administrative process You will foster a culture of performance and quality built on openness, respect and high professional standards Benefits Salary up to £40,000.00 NEG DOE Complete remote working (nationwide) Smart / casual dress code Monday to Thursday 09:00 - 17:00, Friday 09:00 - 14:00 (35 Hours Per Week) 32 days per annum including bank holidays, 4 days to be reserved for the festive period as offices closed. Auto enrolment pension Laptop and monitor provided as well as itinerary and training to start the role efficiently as well as literature and curriculum to refer to. Commitment to your training and development Diverse and progressive culture
May 16, 2026
Full time
My client is a leading provider of education and training in the Financial Services Sector and they have an exciting opportunity for a former Financial Planning/Services Professional to join their existing team as a Trainer. Please note this role is entirely remote, working from home. The ideal candidate for this role would be a Financial Adviser/Planner, Paraplanner or Senior Technical Administrator who is either chartered, level 4 qualified or holds a number of CII qualifications. The key responsibilities are to: You will plan and prepare schemes of work, lessons, and sessions You will teach across a range of financial services qualification types (CII / LIBF) and levels, online and at employer sites You will research and develop new topics, courses and teaching materials, especially online resources You will teach individuals and small groups of learners from a range of backgrounds, abilities, and ages You will monitor, assess and mark learner s work (please note you will have the support of a qualified and experienced assessor with your allotted group of learners) You will maintain accurate records and monitor learners progress You will set and oversee examinations and liaise with assessment organisations to ensure quality standards are met You will carry out pastoral support as a tutor and mentor to learners You will conduct reviews and tutorials on a one-to-one basis with learners and together with employers You will plan additional support requirements for learners You will contribute to sector meetings to monitor, review, and evaluate relevant courses You will represent My clients Training at taster days, open days, and careers events appropriate to the sector You will keep up to date with, and implement company performance and quality frameworks, policies, and processes You will interview and enrol prospective learners You will liaise with other educational professionals and organisations You will carry out learner assessments in the workplace You will undertake a range of administrative tasks You will ensure you undertake the highest standards regarding teaching and assessment practice You will embed personal development, welfare, and behaviour topics into sessions where appropriate You will stretch and challenge learner s literacy and numeracy when training, assessing or marking You will deliver functional skills as required You will assist with my clients training in ensuring its marketing efforts are up to date, appropriate and relevant You will perform site visits to employers to review learner progress, and also ensure the employer is providing a safe and supportive environment conducive to learning You will build rapport with employers to ensure the successful delivery of training programmes You will raise any concerns immediately to the company s designated safeguarding officer You will create support plans for learners if they fall behind You will operate strictly within the funding and performance rules of our commissioners, including the Education and Skills Funding Agency and Ofsted Personal Specification Essential Minimum 5 years experience working within an IFA practice environment CII DipPFS, equivalent or higher, though someone with a number of CII qualifications may be considered In-depth knowledge of financial services Exceptional written and verbal communication skills Interpersonal skills (ability to relate to students of all ages and abilities) Strong organisational and planning skills Creativity to make learning engaging A flexible approach to work Enthusiasm, positivity, motivation and commitment Patience and a sense of humour Desirable Level 3 teaching or training qualification (can be supplied) Level 3 assessing qualification (can be supplied) Training, coaching and mentoring experience Functional Accountabilities You will maintain an in-depth knowledge of your subject or professional area through meeting the CPD requirements of the CII You will ensure both internal and external performance and quality standards are met You will ensure the continuous improvement of performance and quality standards across the business in a supportive and objective manner You will perform and assist in the end-to-end administrative process You will foster a culture of performance and quality built on openness, respect and high professional standards Benefits Salary up to £40,000.00 NEG DOE Complete remote working (nationwide) Smart / casual dress code Monday to Thursday 09:00 - 17:00, Friday 09:00 - 14:00 (35 Hours Per Week) 32 days per annum including bank holidays, 4 days to be reserved for the festive period as offices closed. Auto enrolment pension Laptop and monitor provided as well as itinerary and training to start the role efficiently as well as literature and curriculum to refer to. Commitment to your training and development Diverse and progressive culture
Prospero Group
Compliance Officer & Resourcer - Maternity Cover
Prospero Group City, Cardiff
Prospero Health and Social Care is a leading provider of temporary and permanent healthcare staff across the UK. With over a decade of experience, we have built a reputation for delivering high-quality services to a range of healthcare settings, including hospitals, care homes, and community care services. Are you looking for a career that offers meaningful work and a chance to make a difference? Join a team that is passionate about providing exceptional care and support to those in need! The Role: Prospero are seeking a Compliance Administrator & Resourcer for our fast-moving health & social care recruitment office in Cardff. As a Compliance Administrator, your primary role will be to conduct documentation, safeguarding and vetting checks for our Health & social care staff across Cardiff & South Wales. This includes: Right to Work & Identity checks DBS, safeguarding & disqualification checks Experience, training and qualification checks Employment history, reference, qualification and prohibition checks Day to day duties will also include: Chasing candidates and Consultants for outstanding documentation - including both verbally and via email. Answering any questions from Consultants - with a continued focus on raising the general level of safeguarding and compliance knowledge across all teams. Highlighting or escalating areas of concern including those that may pose a safeguarding risk. Liaison with professional bodies, Local Authorities, private clients and candidate referees. Data input and database maintenance. Weekly reports to Management. Ensuring branch compliance with all legislation, sector changes and company policies/procedures, as implemented by Head of Compliance & Safeguarding You will also be responsible for supporting with resourcing by- Conducting telephone interviews with prospective candidates to establish suitability for various roles Advertising vacancies on job boards within company guidelines Sourcing candidates via social media, job boards, CV searching, and our branch network Working with the team to coordinate each stage from initial application through to offer of employment Requirements: We are a fast-paced business therefore we are looking to recruit an individual who is: Self-motivated Proactive Willing to go above and beyond Committed to the safety and welfare of Children and Adults at Risk A team player Professional Enthusiastic Personable, confident and able to build relationships Excellent at time management Meticulous Confident in their written and oral communication skills Experience Experience working within the health & social care compliance sector is desirable Safeguarding trained desirable however not essential. Excellent knowledge of IT software (for example - word, excel) and CRM systems if applicable. What We Offer: At Prospero, we offer a supportive and progressive environment where you can build a career and thrive. We are committed to supporting and rewarding our employees, so we offer a competitive salary and benefits package. Ready to join our mission and help us become the recruitment and training agency of choice? Apply now and become a part of the Prospero family. This is a 12 month contract. IND-INT
May 16, 2026
Contractor
Prospero Health and Social Care is a leading provider of temporary and permanent healthcare staff across the UK. With over a decade of experience, we have built a reputation for delivering high-quality services to a range of healthcare settings, including hospitals, care homes, and community care services. Are you looking for a career that offers meaningful work and a chance to make a difference? Join a team that is passionate about providing exceptional care and support to those in need! The Role: Prospero are seeking a Compliance Administrator & Resourcer for our fast-moving health & social care recruitment office in Cardff. As a Compliance Administrator, your primary role will be to conduct documentation, safeguarding and vetting checks for our Health & social care staff across Cardiff & South Wales. This includes: Right to Work & Identity checks DBS, safeguarding & disqualification checks Experience, training and qualification checks Employment history, reference, qualification and prohibition checks Day to day duties will also include: Chasing candidates and Consultants for outstanding documentation - including both verbally and via email. Answering any questions from Consultants - with a continued focus on raising the general level of safeguarding and compliance knowledge across all teams. Highlighting or escalating areas of concern including those that may pose a safeguarding risk. Liaison with professional bodies, Local Authorities, private clients and candidate referees. Data input and database maintenance. Weekly reports to Management. Ensuring branch compliance with all legislation, sector changes and company policies/procedures, as implemented by Head of Compliance & Safeguarding You will also be responsible for supporting with resourcing by- Conducting telephone interviews with prospective candidates to establish suitability for various roles Advertising vacancies on job boards within company guidelines Sourcing candidates via social media, job boards, CV searching, and our branch network Working with the team to coordinate each stage from initial application through to offer of employment Requirements: We are a fast-paced business therefore we are looking to recruit an individual who is: Self-motivated Proactive Willing to go above and beyond Committed to the safety and welfare of Children and Adults at Risk A team player Professional Enthusiastic Personable, confident and able to build relationships Excellent at time management Meticulous Confident in their written and oral communication skills Experience Experience working within the health & social care compliance sector is desirable Safeguarding trained desirable however not essential. Excellent knowledge of IT software (for example - word, excel) and CRM systems if applicable. What We Offer: At Prospero, we offer a supportive and progressive environment where you can build a career and thrive. We are committed to supporting and rewarding our employees, so we offer a competitive salary and benefits package. Ready to join our mission and help us become the recruitment and training agency of choice? Apply now and become a part of the Prospero family. This is a 12 month contract. IND-INT
Whitgift School
Chief Operating Officer
Whitgift School South Croydon, Surrey
Whitgift is a leading independent day and boarding school offering world-class education to over 1,500 boys aged 10 to 18. Located within 45 acres of magnificent parkland in South Croydon, London, it is part of the John Whitgift Foundation. The School provides an excellent all-around education with a strong focus on academic achievement, personal development and co-curricular involvement within a culturally, economically and ethnically diverse community. With a turnover of £40M, Whitgift is a substantial organisation. This is an outstanding opportunity for an inspiring, collegiate and ambitious leader to drive the business functions of Whitgift, building upon what is already excellent at a highly successful School within a strong and supportive charitable foundation. Reporting to the new Headmaster, and working with the Governors and the Executive Team, the new COO will act as the School's commercial adviser, shaping and implementing the next phase of its strategic development, including further international expansion, whilst ensuring its continued operational and financial success. The COO will lead a diverse team of support staff and be responsible for the School's finance, estates, operations, catering, cleaning and commercial activities. Candidates will have a proven track record of executive leadership, commercial success and financial control, balancing the needs and challenges of large complex organisations, managing resources, delivering results, thinking strategically, and inspiring, motivating and developing high-functioning teams. Outstanding communication skills and the ability to navigate complex relationships, as well as execute initiatives and deliver projects, are essential. The role requires ambition, rigour, energy and resilience complemented by empathetic, inclusive and authentic leadership and exceptional interpersonal abilities. Prior experience in the education sector is not a prerequisite, and applications are encouraged from candidates with commercial, charitable, private-sector and public-sector backgrounds. The successful candidate must, however, demonstrate empathy with independent education and a commitment to the School and Foundation's aims and ethos. An attractive remuneration package, including fee remission, will be available for the successful candidate. Interested candidates are invited to contact RSAcademics to arrange an informal and confidential discussion about the role: Nina Lambert, Head of Professional Services Appointments: For more information about the role and details of how to apply, please visit Closing date: 10.00am on Monday, 18th May 2026. Whitgift School is committed to safeguarding and promoting the welfare of children, and applicants must be willing to undergo child protection screening appropriate to the post, including checks with past employers and the Disclosure & Barring Service. This post is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020. The safeguarding responsibilities of this post are detailed in the candidate information brochure. RSAcademics is committed to safeguarding and promoting the welfare of children and young people and to promoting diversity and inclusion in schools.
May 16, 2026
Full time
Whitgift is a leading independent day and boarding school offering world-class education to over 1,500 boys aged 10 to 18. Located within 45 acres of magnificent parkland in South Croydon, London, it is part of the John Whitgift Foundation. The School provides an excellent all-around education with a strong focus on academic achievement, personal development and co-curricular involvement within a culturally, economically and ethnically diverse community. With a turnover of £40M, Whitgift is a substantial organisation. This is an outstanding opportunity for an inspiring, collegiate and ambitious leader to drive the business functions of Whitgift, building upon what is already excellent at a highly successful School within a strong and supportive charitable foundation. Reporting to the new Headmaster, and working with the Governors and the Executive Team, the new COO will act as the School's commercial adviser, shaping and implementing the next phase of its strategic development, including further international expansion, whilst ensuring its continued operational and financial success. The COO will lead a diverse team of support staff and be responsible for the School's finance, estates, operations, catering, cleaning and commercial activities. Candidates will have a proven track record of executive leadership, commercial success and financial control, balancing the needs and challenges of large complex organisations, managing resources, delivering results, thinking strategically, and inspiring, motivating and developing high-functioning teams. Outstanding communication skills and the ability to navigate complex relationships, as well as execute initiatives and deliver projects, are essential. The role requires ambition, rigour, energy and resilience complemented by empathetic, inclusive and authentic leadership and exceptional interpersonal abilities. Prior experience in the education sector is not a prerequisite, and applications are encouraged from candidates with commercial, charitable, private-sector and public-sector backgrounds. The successful candidate must, however, demonstrate empathy with independent education and a commitment to the School and Foundation's aims and ethos. An attractive remuneration package, including fee remission, will be available for the successful candidate. Interested candidates are invited to contact RSAcademics to arrange an informal and confidential discussion about the role: Nina Lambert, Head of Professional Services Appointments: For more information about the role and details of how to apply, please visit Closing date: 10.00am on Monday, 18th May 2026. Whitgift School is committed to safeguarding and promoting the welfare of children, and applicants must be willing to undergo child protection screening appropriate to the post, including checks with past employers and the Disclosure & Barring Service. This post is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020. The safeguarding responsibilities of this post are detailed in the candidate information brochure. RSAcademics is committed to safeguarding and promoting the welfare of children and young people and to promoting diversity and inclusion in schools.
Staffline
Security Officer
Staffline Wyton, Cambridgeshire
We are currently recruiting for Security Officers to join our team, at a high-profile site in the Huntingdon area! Contract Information: Pay Rate - £13.45 per hour Hours: 42 hours per week Shift Pattern - 4 on, 4 off. Flexibility required Monday to Sunday, for day and night shifts. SIA - Security Guarding or Door Supervisor Licence Required Experience - Ex military, Law Enforcement or Police background is desirable. However, we can consider those with the right security experience. For this role, you will need to hold a full UK driving licence and have your own car. There will be occasional travel to a site in Milton Keynes. Due to the nature of the site, you will need to have resided in the UK for at least 5 years, continuously. You will also be asked questions on the telephone screen, in relation to the requirements for SC/DV Clearance. Your Time at Work As a Security Officer your duties include: - Providing an efficient and effective Security Service for our client, ensuring high standards are delivered and maintained. - Superior Attention to Detail. - Access and egress duties. - Undertaking regular patrols, regular check calls, maintaining logs and passive CCTV monitoring. - Effective monitoring of visitors and employees on-site and assisting in maintaining high levels of site security. - Understanding of adherence to Health and Safety regulations with responsibility for the Health & Safety welfare of colleagues alongside their own. - Logging details of incoming visitors. - Vehicle search. - Booking vehicles and deliveries. - Bag/Luggage/Delivery Scanning for all External Visitors/Deliveries. - Internal Fire & Flood Checks. - External Patrols. Our Perfect Worker Our perfect worker will have the following: - Be aged 18 or over - Hold a valid Door Supervisor or Security Guarding License - Be a great communicator, verbally and in writing - To have great customer service skills - Knowledgeable of Microsoft Office platforms Key Information and Benefits - Pay Rate of £13.45 - 5.6 weeks paid holiday (8 of these will be in lieu of bank holidays - subject to shift pattern and accrual) - Workplace pension scheme - Life assurance benefit - Financial support for SIA Licence & renewal - Contributory Healthcare Scheme - Eyecare vouchers - Employee Discount Schemes - Progression, training & development opportunities - Refer a friend scheme - Free uniform provided Job Ref: 1G4S (G646) G4S are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today! About Staffline Staffline are working in Partnership with G4S, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.
May 16, 2026
Full time
We are currently recruiting for Security Officers to join our team, at a high-profile site in the Huntingdon area! Contract Information: Pay Rate - £13.45 per hour Hours: 42 hours per week Shift Pattern - 4 on, 4 off. Flexibility required Monday to Sunday, for day and night shifts. SIA - Security Guarding or Door Supervisor Licence Required Experience - Ex military, Law Enforcement or Police background is desirable. However, we can consider those with the right security experience. For this role, you will need to hold a full UK driving licence and have your own car. There will be occasional travel to a site in Milton Keynes. Due to the nature of the site, you will need to have resided in the UK for at least 5 years, continuously. You will also be asked questions on the telephone screen, in relation to the requirements for SC/DV Clearance. Your Time at Work As a Security Officer your duties include: - Providing an efficient and effective Security Service for our client, ensuring high standards are delivered and maintained. - Superior Attention to Detail. - Access and egress duties. - Undertaking regular patrols, regular check calls, maintaining logs and passive CCTV monitoring. - Effective monitoring of visitors and employees on-site and assisting in maintaining high levels of site security. - Understanding of adherence to Health and Safety regulations with responsibility for the Health & Safety welfare of colleagues alongside their own. - Logging details of incoming visitors. - Vehicle search. - Booking vehicles and deliveries. - Bag/Luggage/Delivery Scanning for all External Visitors/Deliveries. - Internal Fire & Flood Checks. - External Patrols. Our Perfect Worker Our perfect worker will have the following: - Be aged 18 or over - Hold a valid Door Supervisor or Security Guarding License - Be a great communicator, verbally and in writing - To have great customer service skills - Knowledgeable of Microsoft Office platforms Key Information and Benefits - Pay Rate of £13.45 - 5.6 weeks paid holiday (8 of these will be in lieu of bank holidays - subject to shift pattern and accrual) - Workplace pension scheme - Life assurance benefit - Financial support for SIA Licence & renewal - Contributory Healthcare Scheme - Eyecare vouchers - Employee Discount Schemes - Progression, training & development opportunities - Refer a friend scheme - Free uniform provided Job Ref: 1G4S (G646) G4S are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today! About Staffline Staffline are working in Partnership with G4S, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.
Southwark Schools
Premises Manager
Southwark Schools Lambeth, London
1. Ensuring all college buildings and grounds are cleaned to agreed standards and specifications, including: Supervision of the college cleaning staff, establishing cleaning schedules, instructing and monitoring in appropriate cleaning methods including safe use of equipment/ machinery/cleaning agents whilst ensuring cleaners are aware of and comply with associated health and safety requirements. Personally undertaking agreed cleaning tasks not included in the college's cleaning specification Assisting in the maintenance of a litter free environment in accordance with the Code of Practice Arranging for emergency cleaning and removal of graffiti Arranging the cleaning of laundry items. 2. Ensuring the maintenance of all college buildings, grounds and utilities and ensuring that any repairs are properly and promptly carried out, including: Operating an agreed programme of planned preventative maintenance Personally undertaking minor repairs and maintenance tasks which are within the postholder's competence and identified as such within the maintenance specification, arranging for other repairs to be carried out under the building maintenance contract, organising emergency response to vandalism damage In liaison with the college principal, reporting on, arranging an overseeing any alterations, redecoration, building and maintenance works and specialised repair work Ensuring maintenance of the heating systems, ensuring adequate fuel levels are maintained and that frost protection system is operating as required for efficient maintenance of adequate heating and hot water provision Checking that the premises are at the correct temperature at designated times and that adequate hot water is available, monitoring and taking appropriate action where necessary Replacing fluorescent tubes, starters, diffusers, lightbulbs and shades Maintaining a location plan of all turn valves or switches for utilities, ensuring clear access and good working order Ensuring drains and gullies are free flowing and clean Removing snow and other obstructions from main entrances, steps, paths etc maintaining adequate stocks of salt and sand Preventing unauthorised/unsafe parking on the college site 3. Keeping all grounds and buildings secure, including: Acting as a key-holder and controlling site keys, routine and non-routine opening Liaising with security officers Reporting as appropriate any breaches of security and ensuring that any resultant damage is remedied properly and promptly Locking and unlocking internal and external doors as required, activating, de-activating and testing automated alarm and bell systems. 4. Undertaking various porterage, administrative and letting duties, including: Undertaking/arranging for the safe storing and moving of items of furniture, equipment and provisions as required. May be required to transport dinner money float Receiving and directing as appropriate all deliveries for the college, assisting in the reception and vetting of visitors, dealing with or referring enquiries as appropriate Maintaining stocks of materials, protective clothing and equipment as required Keeping up-to-date records, inventories and forms as required Assisting in the agreed procedures relating to lettings/functions on college premises, and for their use as polling stations if applicable Being a member of the Operations Committee if required to do so, attending meetings as necessary May have line manager responsibilities for small team of premises staff, formulating and operating rotas to ensure that premises staff are available at all times whilst minimising premium rate payments May be required to control, manage and operate college minibus May be required to transport monies to and from the bank, and deliver and collect small items in the locality of the college 5. Ensuring compliance with all health and safety regulations in respect of matters affecting cleanliness, security and maintenance of all college buildings and grounds, including: Ensuring compliance by periodic inspection of all areas Ensuring that appropriate signs and notices have been displayed Ensuring that hazards are removed Ensuring that fire exits are accessible and that fire fighting equipment is correctly positioned and serviced Ensuring that first aid equipment and supplies are correctly maintained and readily available Ensuring that other staff at the college are aware of their responsibilities as appropriate Notifying appropriate agencies via the line manager where there is a pest or vermin problem and dealing with the problem as directed May undertake the annual testing of electrical equipment in the college after appropriate training. 6. Child Protection To have due regard for safeguarding and promoting the welfare of children and young people and to follow the child protection procedures adopted by the trust
May 16, 2026
Full time
1. Ensuring all college buildings and grounds are cleaned to agreed standards and specifications, including: Supervision of the college cleaning staff, establishing cleaning schedules, instructing and monitoring in appropriate cleaning methods including safe use of equipment/ machinery/cleaning agents whilst ensuring cleaners are aware of and comply with associated health and safety requirements. Personally undertaking agreed cleaning tasks not included in the college's cleaning specification Assisting in the maintenance of a litter free environment in accordance with the Code of Practice Arranging for emergency cleaning and removal of graffiti Arranging the cleaning of laundry items. 2. Ensuring the maintenance of all college buildings, grounds and utilities and ensuring that any repairs are properly and promptly carried out, including: Operating an agreed programme of planned preventative maintenance Personally undertaking minor repairs and maintenance tasks which are within the postholder's competence and identified as such within the maintenance specification, arranging for other repairs to be carried out under the building maintenance contract, organising emergency response to vandalism damage In liaison with the college principal, reporting on, arranging an overseeing any alterations, redecoration, building and maintenance works and specialised repair work Ensuring maintenance of the heating systems, ensuring adequate fuel levels are maintained and that frost protection system is operating as required for efficient maintenance of adequate heating and hot water provision Checking that the premises are at the correct temperature at designated times and that adequate hot water is available, monitoring and taking appropriate action where necessary Replacing fluorescent tubes, starters, diffusers, lightbulbs and shades Maintaining a location plan of all turn valves or switches for utilities, ensuring clear access and good working order Ensuring drains and gullies are free flowing and clean Removing snow and other obstructions from main entrances, steps, paths etc maintaining adequate stocks of salt and sand Preventing unauthorised/unsafe parking on the college site 3. Keeping all grounds and buildings secure, including: Acting as a key-holder and controlling site keys, routine and non-routine opening Liaising with security officers Reporting as appropriate any breaches of security and ensuring that any resultant damage is remedied properly and promptly Locking and unlocking internal and external doors as required, activating, de-activating and testing automated alarm and bell systems. 4. Undertaking various porterage, administrative and letting duties, including: Undertaking/arranging for the safe storing and moving of items of furniture, equipment and provisions as required. May be required to transport dinner money float Receiving and directing as appropriate all deliveries for the college, assisting in the reception and vetting of visitors, dealing with or referring enquiries as appropriate Maintaining stocks of materials, protective clothing and equipment as required Keeping up-to-date records, inventories and forms as required Assisting in the agreed procedures relating to lettings/functions on college premises, and for their use as polling stations if applicable Being a member of the Operations Committee if required to do so, attending meetings as necessary May have line manager responsibilities for small team of premises staff, formulating and operating rotas to ensure that premises staff are available at all times whilst minimising premium rate payments May be required to control, manage and operate college minibus May be required to transport monies to and from the bank, and deliver and collect small items in the locality of the college 5. Ensuring compliance with all health and safety regulations in respect of matters affecting cleanliness, security and maintenance of all college buildings and grounds, including: Ensuring compliance by periodic inspection of all areas Ensuring that appropriate signs and notices have been displayed Ensuring that hazards are removed Ensuring that fire exits are accessible and that fire fighting equipment is correctly positioned and serviced Ensuring that first aid equipment and supplies are correctly maintained and readily available Ensuring that other staff at the college are aware of their responsibilities as appropriate Notifying appropriate agencies via the line manager where there is a pest or vermin problem and dealing with the problem as directed May undertake the annual testing of electrical equipment in the college after appropriate training. 6. Child Protection To have due regard for safeguarding and promoting the welfare of children and young people and to follow the child protection procedures adopted by the trust
carrington west
Tenancy Support Officer
carrington west
We're recruiting an experienced Tenancy Support Officer (New Builds) to support residents settling into new homes within a busy local authority housing service. This is a frontline, resident-focused role supporting new and transferring tenants during the critical first 6-12 months of their tenancy. You will work closely with vulnerable households to provide tailored support, prevent tenancy breakdown, and ensure successful long-term sustainment across new build properties. The Role - Manage a caseload of new and transferring tenants, providing tailored tenancy sustainment support - Assess individual needs and develop personalised support plans to promote independent living - Support tenants to settle into their homes, understand tenancy conditions and manage their tenancies effectively - Work closely with tenancy enforcement and income teams to support tenancy sustainment and address risks early - Monitor rent accounts, support with arrears prevention and refer for financial and welfare advice where needed - Support tenants to access welfare benefits, manage finances and maximise income - Carry out risk assessments, particularly for vulnerable tenants with complex needs including mental health or substance misuse - Refer and coordinate support with external agencies including social services, mental health services, probation and voluntary organisations - Attend multi-agency meetings including MARAC, safeguarding, hoarding and high-risk panels - Maintain accurate case records, support plans and performance data on housing systems - Liaise with tenants and advocate on their behalf in relation to ASB, tenancy issues and service access - Support tenants with practical aspects of maintaining their home including reporting repairs and managing their environment - Investigate and respond to complaints from residents, MPs and Councillors - Work collaboratively with housing officers and estate teams to support tenancy management across new build schemes - Ensure all work is delivered in line with housing legislation, safeguarding responsibilities and council policies Key Requirements - Experience working with social housing tenants within a local authority, housing association or similar environment - Strong experience supporting vulnerable residents with complex needs - Knowledge of welfare benefits, housing legislation and tenancy management principles - Experience managing caseloads, carrying out assessments and developing support plans - Ability to handle complex cases and present at multi-agency meetings or case conferences - Strong communication and interpersonal skills, with the ability to build trust and influence outcomes - Experience working with partner agencies including health, social care and support services - Good understanding of safeguarding for children, young people and vulnerable adults - Ability to manage competing priorities and deliver outcomes in a fast-paced environment - Strong IT skills including Microsoft Office and housing management systems - Understanding of ASB, tenancy issues and early intervention approaches - Ability to work collaboratively as part of a wider housing service What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from Tenancy Support Officers, Housing Officers and Tenancy Sustainment professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in housing recruitment. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
May 16, 2026
Contractor
We're recruiting an experienced Tenancy Support Officer (New Builds) to support residents settling into new homes within a busy local authority housing service. This is a frontline, resident-focused role supporting new and transferring tenants during the critical first 6-12 months of their tenancy. You will work closely with vulnerable households to provide tailored support, prevent tenancy breakdown, and ensure successful long-term sustainment across new build properties. The Role - Manage a caseload of new and transferring tenants, providing tailored tenancy sustainment support - Assess individual needs and develop personalised support plans to promote independent living - Support tenants to settle into their homes, understand tenancy conditions and manage their tenancies effectively - Work closely with tenancy enforcement and income teams to support tenancy sustainment and address risks early - Monitor rent accounts, support with arrears prevention and refer for financial and welfare advice where needed - Support tenants to access welfare benefits, manage finances and maximise income - Carry out risk assessments, particularly for vulnerable tenants with complex needs including mental health or substance misuse - Refer and coordinate support with external agencies including social services, mental health services, probation and voluntary organisations - Attend multi-agency meetings including MARAC, safeguarding, hoarding and high-risk panels - Maintain accurate case records, support plans and performance data on housing systems - Liaise with tenants and advocate on their behalf in relation to ASB, tenancy issues and service access - Support tenants with practical aspects of maintaining their home including reporting repairs and managing their environment - Investigate and respond to complaints from residents, MPs and Councillors - Work collaboratively with housing officers and estate teams to support tenancy management across new build schemes - Ensure all work is delivered in line with housing legislation, safeguarding responsibilities and council policies Key Requirements - Experience working with social housing tenants within a local authority, housing association or similar environment - Strong experience supporting vulnerable residents with complex needs - Knowledge of welfare benefits, housing legislation and tenancy management principles - Experience managing caseloads, carrying out assessments and developing support plans - Ability to handle complex cases and present at multi-agency meetings or case conferences - Strong communication and interpersonal skills, with the ability to build trust and influence outcomes - Experience working with partner agencies including health, social care and support services - Good understanding of safeguarding for children, young people and vulnerable adults - Ability to manage competing priorities and deliver outcomes in a fast-paced environment - Strong IT skills including Microsoft Office and housing management systems - Understanding of ASB, tenancy issues and early intervention approaches - Ability to work collaboratively as part of a wider housing service What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from Tenancy Support Officers, Housing Officers and Tenancy Sustainment professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in housing recruitment. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
BRC
Income Officer
BRC
Job Title: Income Officer Type: Full-time Location: Bristol Salary: £36,954 Hours: Full Time BRC are working closely with a housing organisation seeking an Income Officer to join their Housing Services team. This role involves supporting residents to sustain their tenancies through effective income collection, arrears prevention and tenancy support, whilst delivering a customer-focused and proactive housing management service. Duties: Monitor customer accounts and proactively manage rent arrears. Communicate with residents regarding rent, service charges and other housing-related debts. Negotiate affordable repayment plans and support sustainable payment arrangements. Provide advice and signpost customers to relevant support agencies and welfare services. Work collaboratively with internal teams and external agencies to resolve income-related issues. Attend partnership meetings, court hearings and manage legal action processes where required. Prepare court documentation and support eviction processes as a last resort. Maintain accurate records and update housing management systems. Analyse trends and contribute to service improvements and KPI performance. Ensure compliance with relevant housing legislation, policies and procedures. Requirements: Experience working within a social housing or income management environment. Knowledge of housing legislation and welfare benefits relating to social housing. Experience representing organisations at court and understanding legal procedures. Strong communication, negotiation and relationship-building skills. Ability to work independently and manage a varied workload effectively. Excellent IT skills including Microsoft Office packages. High level of accuracy and attention to detail. Full UK Driving Licence and ability to travel independently. Experience working with housing management systems is desirable. Benefits: - Opportunity to work within a supportive and collaborative team - Training and development opportunities - Flexible and varied workload - Inclusive and values-driven working environment For more information, please call Meg Smith on (phone number removed) or (phone number removed). To apply, please submit your CV outlining your relevant experience and qualifications. We will be reviewing applications on an ongoing basis until the position is filled.
May 16, 2026
Contractor
Job Title: Income Officer Type: Full-time Location: Bristol Salary: £36,954 Hours: Full Time BRC are working closely with a housing organisation seeking an Income Officer to join their Housing Services team. This role involves supporting residents to sustain their tenancies through effective income collection, arrears prevention and tenancy support, whilst delivering a customer-focused and proactive housing management service. Duties: Monitor customer accounts and proactively manage rent arrears. Communicate with residents regarding rent, service charges and other housing-related debts. Negotiate affordable repayment plans and support sustainable payment arrangements. Provide advice and signpost customers to relevant support agencies and welfare services. Work collaboratively with internal teams and external agencies to resolve income-related issues. Attend partnership meetings, court hearings and manage legal action processes where required. Prepare court documentation and support eviction processes as a last resort. Maintain accurate records and update housing management systems. Analyse trends and contribute to service improvements and KPI performance. Ensure compliance with relevant housing legislation, policies and procedures. Requirements: Experience working within a social housing or income management environment. Knowledge of housing legislation and welfare benefits relating to social housing. Experience representing organisations at court and understanding legal procedures. Strong communication, negotiation and relationship-building skills. Ability to work independently and manage a varied workload effectively. Excellent IT skills including Microsoft Office packages. High level of accuracy and attention to detail. Full UK Driving Licence and ability to travel independently. Experience working with housing management systems is desirable. Benefits: - Opportunity to work within a supportive and collaborative team - Training and development opportunities - Flexible and varied workload - Inclusive and values-driven working environment For more information, please call Meg Smith on (phone number removed) or (phone number removed). To apply, please submit your CV outlining your relevant experience and qualifications. We will be reviewing applications on an ongoing basis until the position is filled.
Detention Custody Officer
Mitie Group plc. Oxford, Oxfordshire
Detention Custody Officer - Campsfield IRC Salary: £31,500 + free Mitie shares, with potential to earn more via overtime. 40hrs Per week (Rolling shift pattern with a mixture of short and long days, including a set of night shifts) Are you passionate about making a difference to people's lives? Campsfield Immigration Removal Centre is due to open its doors in providing custody services, welfare, regime and recreational activity. We're looking for respectful, diligent and caring people to join our team of Detention Custody Officers (DCO). Job Overview This is a fast-paced environment where no two days are the same. As you gain experience in this role, we'll support you to grow and develop, with opportunities to gain qualifications and progress your career. Main Duties To care for residents entrusted with us at the centre, ensuring exceptional standards of safety, security, dignified care, and respect. Support and encourage residents to engage in recreational activities, arts, crafts and other opportunities for cultural expression. Carry out any necessary shift audits, administration, counts and searches of residents, reporting accurately as required in a timely manner on our systems. Ensure the safe accommodation and detention of residents at the centre so they do not come to harm. Pro-actively identify and support any resident suffering a deterioration in physical or mental health and wellbeing. What we are looking for Being a Detention Custody Officer demands emotional intelligence, patience, resilience and professionalism. You will need good communication skills to work together as part of a team. There may be occasions where you need to resolve conflict or prevent residents from harming themselves or others. Part time applications are also welcomed and can be considered. Specific Requirements Please note that all offers of employment are subject to security clearance and enhanced background checks: You must be a British Citizen, EU citizen with settled status, or have an ILR (Indefinite Leave to Remain). Bankruptcy history, CCJs, social media activity and criminal convictions will be checked. You must have lived in the UK for the past three years with no significant footprint outside of the UK other than for normal holidays. You will also be required to pass a basic Maths and English test, and a mobility test. Due to the safety-critical nature of this role, we require that employees are not under the influence of any substance-including prescribed medication-that may impair their ability to perform their duties safely. This includes any THC-based prescriptions due to the lack of reliable evidence on safe levels of THC in the system. If you are currently prescribed medication that may affect your ability to carry out safety-critical tasks, we encourage you to discuss this with us as part of the recruitment process. We are committed to making reasonable adjustments where appropriate and in line with our obligations under the Equality Act 2010. To ensure the highest standards of safety and compliance, we operate a random drug and alcohol testing programme. By applying, you acknowledge that participation in this testing is a condition of employment.
May 16, 2026
Full time
Detention Custody Officer - Campsfield IRC Salary: £31,500 + free Mitie shares, with potential to earn more via overtime. 40hrs Per week (Rolling shift pattern with a mixture of short and long days, including a set of night shifts) Are you passionate about making a difference to people's lives? Campsfield Immigration Removal Centre is due to open its doors in providing custody services, welfare, regime and recreational activity. We're looking for respectful, diligent and caring people to join our team of Detention Custody Officers (DCO). Job Overview This is a fast-paced environment where no two days are the same. As you gain experience in this role, we'll support you to grow and develop, with opportunities to gain qualifications and progress your career. Main Duties To care for residents entrusted with us at the centre, ensuring exceptional standards of safety, security, dignified care, and respect. Support and encourage residents to engage in recreational activities, arts, crafts and other opportunities for cultural expression. Carry out any necessary shift audits, administration, counts and searches of residents, reporting accurately as required in a timely manner on our systems. Ensure the safe accommodation and detention of residents at the centre so they do not come to harm. Pro-actively identify and support any resident suffering a deterioration in physical or mental health and wellbeing. What we are looking for Being a Detention Custody Officer demands emotional intelligence, patience, resilience and professionalism. You will need good communication skills to work together as part of a team. There may be occasions where you need to resolve conflict or prevent residents from harming themselves or others. Part time applications are also welcomed and can be considered. Specific Requirements Please note that all offers of employment are subject to security clearance and enhanced background checks: You must be a British Citizen, EU citizen with settled status, or have an ILR (Indefinite Leave to Remain). Bankruptcy history, CCJs, social media activity and criminal convictions will be checked. You must have lived in the UK for the past three years with no significant footprint outside of the UK other than for normal holidays. You will also be required to pass a basic Maths and English test, and a mobility test. Due to the safety-critical nature of this role, we require that employees are not under the influence of any substance-including prescribed medication-that may impair their ability to perform their duties safely. This includes any THC-based prescriptions due to the lack of reliable evidence on safe levels of THC in the system. If you are currently prescribed medication that may affect your ability to carry out safety-critical tasks, we encourage you to discuss this with us as part of the recruitment process. We are committed to making reasonable adjustments where appropriate and in line with our obligations under the Equality Act 2010. To ensure the highest standards of safety and compliance, we operate a random drug and alcohol testing programme. By applying, you acknowledge that participation in this testing is a condition of employment.
Staffline
Retail Security Officer
Staffline Newbury, Berkshire
Position: Retail Security Officer Location:Newbury Pay Rate: £15.90 per hour Hours: Various Shifts: Various SG / DS SIA licence required. Your Time at Work - To provide a visible uniformed deterrent, to contribute to the safety and security of the client's premises and staff - To carry out Company Policy on loss prevention and ensure the safety of staff and visitors - To lawfully deter potential troublemakers on site - To observe and report incidents using the correct reporting systems - To carry out all duties assigned by the client or manager to whom you are responsible - To ensure site knowledge is kept up to date and developments at local level are identified - To understand and implement any Fire and Safety evacuation procedures - To assist, if required by the Client, with staff and contractor searches - To ensure that the Security base is always maintained in a clean and tidy condition - To conduct yourself, at all times, in a manner which will bring credit to yourself and the Company, ensuring full uniform is worn and SIA licence is clearly displayed Our Perfect Worker It is crucial to have great communication and customer service skills. A lot of admin is digital and paperless, so you'll need to be tech-savvy enough to use our digital devices. Our perfect Retail Security Officer will need to be aged 18 or over, a confident communicator who is a team player with the drive to always provide a friendly and professional service. Join TSS and you can also enjoy real career progression with a large international company - as the world's leading provider of security solutions, we offer loads of training and support. You'll be in safe hands from our induction and on-site training to regular reviews and welfare checks with our managers. Key Information and Benefits - 5.6 weeks holiday per year (8 of these will be in lieu of bank holidays, worked or not worked) - Workplace Pension Scheme - Progression training and development opportunities - Life assurance benefit - Contributory Healthcare Scheme - Eyecare vouchers - Employee Discount Schemes - Refer a friend scheme - Free uniform provided Job Ref: (T239) TSS are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today! About Staffline Staffline are working in Partnership with TSS, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline
May 16, 2026
Full time
Position: Retail Security Officer Location:Newbury Pay Rate: £15.90 per hour Hours: Various Shifts: Various SG / DS SIA licence required. Your Time at Work - To provide a visible uniformed deterrent, to contribute to the safety and security of the client's premises and staff - To carry out Company Policy on loss prevention and ensure the safety of staff and visitors - To lawfully deter potential troublemakers on site - To observe and report incidents using the correct reporting systems - To carry out all duties assigned by the client or manager to whom you are responsible - To ensure site knowledge is kept up to date and developments at local level are identified - To understand and implement any Fire and Safety evacuation procedures - To assist, if required by the Client, with staff and contractor searches - To ensure that the Security base is always maintained in a clean and tidy condition - To conduct yourself, at all times, in a manner which will bring credit to yourself and the Company, ensuring full uniform is worn and SIA licence is clearly displayed Our Perfect Worker It is crucial to have great communication and customer service skills. A lot of admin is digital and paperless, so you'll need to be tech-savvy enough to use our digital devices. Our perfect Retail Security Officer will need to be aged 18 or over, a confident communicator who is a team player with the drive to always provide a friendly and professional service. Join TSS and you can also enjoy real career progression with a large international company - as the world's leading provider of security solutions, we offer loads of training and support. You'll be in safe hands from our induction and on-site training to regular reviews and welfare checks with our managers. Key Information and Benefits - 5.6 weeks holiday per year (8 of these will be in lieu of bank holidays, worked or not worked) - Workplace Pension Scheme - Progression training and development opportunities - Life assurance benefit - Contributory Healthcare Scheme - Eyecare vouchers - Employee Discount Schemes - Refer a friend scheme - Free uniform provided Job Ref: (T239) TSS are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today! About Staffline Staffline are working in Partnership with TSS, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline
HAMPSHIRE COUNTY COUNCIL
School Crossing Patrol Officer (Oakmount Road, Chandlers Ford)
HAMPSHIRE COUNTY COUNCIL
School Crossing Patrol Officer (Oakmount Road, Chandlers Ford) Job Reference: HCC612126 Salary Range: £24,796 - £25,128 pro-rata, per annum (actual salary £5,733 - £5,886 per annum) Work Location: Oakmount Road, Chandlers Ford Hours per week: 10 Contract Type: Permanent (Term-Time only) Closing Date: 28 October 2025 Please note applications will be reviewed once submitted, therefore this advert may close early depending on volumes of applications received. The Role: Join Hampshire's School Crossing Patrol Service and become a valued part of your local community by helping to keep children and families safe on their journeys to and from school. This is a rewarding and highly visible role where you'll play a key part in promoting road safety and making a positive difference every day. What you'll do: As a School Crossing Patrol, you'll take on a vital role in your community - helping children and families cross the road safely during busy school run times. You'll be a calm and reassuring presence at designated crossing points, ensuring pedestrians are protected and traffic is managed with care and confidence. Your role is essential in making sure children and other pedestrians can travel to and from school safely. This position involves working 10 hours per week during school term time, typically one hour in the morning and one in the afternoon. You'll be provided with a uniform to keep you protected in all weather conditions, and you'll be part of a valued team making a real difference every day. What we're looking for: We're keen to hear from individuals who are responsible, reliable, and committed to making Hampshire's roads safer for children and other pedestrians. You'll need to demonstrate good traffic awareness, stay alert in all conditions, and show dedication to this important community role. A calm and approachable manner is essential, along with the ability to work independently and confidently use basic IT systems. Hampshire County Council is recognised nationally as one of the highest performing local authorities in the UK. A modern, forward-looking local authority, it offers a pleasant, supportive, and collaborative working environment. Hampshire County Council is also a flexible employer interested in making the most of your skills and offers a great work life balance. We invest in you through our internal development programmes and training and offer a competitive salary and benefits package. This post is subject to a Criminal Records Check. Contact Details for an Informal Discussion: Hampshire County Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Requirement (GOR) applies. We are a Disability Confident Employer - committed to ensuring that our recruitment and selection process is inclusive and accessible.
May 16, 2026
Full time
School Crossing Patrol Officer (Oakmount Road, Chandlers Ford) Job Reference: HCC612126 Salary Range: £24,796 - £25,128 pro-rata, per annum (actual salary £5,733 - £5,886 per annum) Work Location: Oakmount Road, Chandlers Ford Hours per week: 10 Contract Type: Permanent (Term-Time only) Closing Date: 28 October 2025 Please note applications will be reviewed once submitted, therefore this advert may close early depending on volumes of applications received. The Role: Join Hampshire's School Crossing Patrol Service and become a valued part of your local community by helping to keep children and families safe on their journeys to and from school. This is a rewarding and highly visible role where you'll play a key part in promoting road safety and making a positive difference every day. What you'll do: As a School Crossing Patrol, you'll take on a vital role in your community - helping children and families cross the road safely during busy school run times. You'll be a calm and reassuring presence at designated crossing points, ensuring pedestrians are protected and traffic is managed with care and confidence. Your role is essential in making sure children and other pedestrians can travel to and from school safely. This position involves working 10 hours per week during school term time, typically one hour in the morning and one in the afternoon. You'll be provided with a uniform to keep you protected in all weather conditions, and you'll be part of a valued team making a real difference every day. What we're looking for: We're keen to hear from individuals who are responsible, reliable, and committed to making Hampshire's roads safer for children and other pedestrians. You'll need to demonstrate good traffic awareness, stay alert in all conditions, and show dedication to this important community role. A calm and approachable manner is essential, along with the ability to work independently and confidently use basic IT systems. Hampshire County Council is recognised nationally as one of the highest performing local authorities in the UK. A modern, forward-looking local authority, it offers a pleasant, supportive, and collaborative working environment. Hampshire County Council is also a flexible employer interested in making the most of your skills and offers a great work life balance. We invest in you through our internal development programmes and training and offer a competitive salary and benefits package. This post is subject to a Criminal Records Check. Contact Details for an Informal Discussion: Hampshire County Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Requirement (GOR) applies. We are a Disability Confident Employer - committed to ensuring that our recruitment and selection process is inclusive and accessible.
carrington west
Housing Officer
carrington west Harlow, Essex
We are working with a well-regarded local authority to appoint an experienced Housing Officer to support tenancy management and deliver excellent housing services across a diverse portfolio. This frontline role is key to ensuring residents receive responsive, effective support to help them sustain their tenancies and maintain safe, well-managed homes. This position would suit an experienced housing professional with a strong understanding of tenancy law, property inspections, and resident engagement. You'll be confident managing complex caseloads, resolving tenancy breaches, and working collaboratively with internal and external partners. The Role Carry out tenancy audits, welfare visits, and estate inspections across a defined patch Identify safeguarding concerns and support needs, making referrals where necessary Manage tenancy changes, assignments, successions, and introductory tenancy reviews Investigate and resolve tenancy breaches, including unauthorised occupation and subletting Respond to and manage anti-social behaviour cases, working in partnership with other agencies Support new tenants through tenancy sign-ups and settle-in visits Ensure accurate case management and record-keeping Attend court hearings, case conferences, and panels where required Key Requirements Proven experience in tenancy and estate management within a local authority or housing association Good working knowledge of housing law, ASB casework, and enforcement procedures Ability to manage a diverse and demanding caseload independently Experience working with vulnerable tenants and a commitment to supporting tenancy sustainment Full UK driving licence and access to a vehicle How to Apply If you are interested in this role and meet the criteria above, please send us your application today. For any questions about the vacancy, click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel this role matches your skills but not the rate, location, or seniority, feel free to send us your CV anyway. We recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're happy in your current role, we welcome calls from housing professionals looking to build their network. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
May 16, 2026
Contractor
We are working with a well-regarded local authority to appoint an experienced Housing Officer to support tenancy management and deliver excellent housing services across a diverse portfolio. This frontline role is key to ensuring residents receive responsive, effective support to help them sustain their tenancies and maintain safe, well-managed homes. This position would suit an experienced housing professional with a strong understanding of tenancy law, property inspections, and resident engagement. You'll be confident managing complex caseloads, resolving tenancy breaches, and working collaboratively with internal and external partners. The Role Carry out tenancy audits, welfare visits, and estate inspections across a defined patch Identify safeguarding concerns and support needs, making referrals where necessary Manage tenancy changes, assignments, successions, and introductory tenancy reviews Investigate and resolve tenancy breaches, including unauthorised occupation and subletting Respond to and manage anti-social behaviour cases, working in partnership with other agencies Support new tenants through tenancy sign-ups and settle-in visits Ensure accurate case management and record-keeping Attend court hearings, case conferences, and panels where required Key Requirements Proven experience in tenancy and estate management within a local authority or housing association Good working knowledge of housing law, ASB casework, and enforcement procedures Ability to manage a diverse and demanding caseload independently Experience working with vulnerable tenants and a commitment to supporting tenancy sustainment Full UK driving licence and access to a vehicle How to Apply If you are interested in this role and meet the criteria above, please send us your application today. For any questions about the vacancy, click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel this role matches your skills but not the rate, location, or seniority, feel free to send us your CV anyway. We recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're happy in your current role, we welcome calls from housing professionals looking to build their network. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Adecco
Income Recovery Officer (Perm: Central London)
Adecco City, London
A fantastic opportunity has emerged for a specialist Income Collection/Recovery Officer to join one of Adecco's most improved public sector clients in a full time (35 hours per week, Monday to Friday), permanent role paying up to 41k per annum. In this varied role you will regularly monitor and manage rent and service charge accounts for current and former tenants, ensuring prompt action is taken to minimise arrears and recover monies due, ensuring compliance with company policy and the regulatory and legal framework. Our client is based in Central London and offer excellent hybrid working arrangements. This role reports into the Head of Housing, and our client is looking for a candidate who has experience of: Providing an excellent customer focussed service ensuring tenants are aware of their responsibility to pay their rent on time and regularly, and to advise on preventative action to be taken to stop them falling into arrears. Providing an accurate, effective and appropriate response to tenants' enquiries about their rent accounts Keeping up to date on welfare benefit entitlements, particularly housing related benefits and all changes due to Welfare Reform. Advising tenants on welfare benefits - to offer advice and signpost and refer to supporting agencies. Keeping up to date with best practice on arrears prevention, putting forward ideas and suggestions for service improvements. Attending liaison meetings with Local Authorities and other external agencies as required Supporting with the production and distribution of regular rent statements to tenants and advising tenants on these accordingly. Being responsible for the collection of rental income and other housing related debts. Regularly monitoring direct debit payments, and ensuring these are amended in the required timescales for collection of the revised annual rent and service charge. Providing advice and assistance to all tenants who have rent arrears by contacting them on a regular basis and maximising personal contact. Liaising with other agencies and the relevant authorities regarding the processing and progress of individual housing benefit and universal credit claims, chasing the progress of housing benefit applications and overpayments. Monitoring rent accounts and implementing company income collection policy and procedures, ensuring tenants are notified of any arrears at the earliest opportunity. Carrying out home visits in connection with income recovery or arrears prevention and serving notices of seeking possession where required. Preparing all paperwork for the service of notices, possession proceedings and evictions. Attending court and carrying out D.I.Y possession action representing the organisation in rent related cases. Ensuring the computer system is updated with details of individual rent arrears actions and advising on the improvement of such systems on a regular basis. This role requires the successful candidate to have some experience in housing management (preferably 2 years), be highly self-motivated and be strong on the telephone. A car driver and owner is not needed as the patch (just 600 units) can be covered by foot or bus. Good knowledge and understanding of OMNI software would also be ideal, but is not essential. Previous public sector experience would be useful, but not essential. Experience in reclaiming debt owed to the client/landlord by tenants in court would also be a real advantage, as would knowledge of how to deal with leaseholders. Excellent understanding of welfare and benefits would be highly desirable. Only applicants who feel they meet the above criteria need apply for this post, as the client is keen to interview in person in late May 2026. Only applicants who feel they meet the above criteria need apply.
May 15, 2026
Full time
A fantastic opportunity has emerged for a specialist Income Collection/Recovery Officer to join one of Adecco's most improved public sector clients in a full time (35 hours per week, Monday to Friday), permanent role paying up to 41k per annum. In this varied role you will regularly monitor and manage rent and service charge accounts for current and former tenants, ensuring prompt action is taken to minimise arrears and recover monies due, ensuring compliance with company policy and the regulatory and legal framework. Our client is based in Central London and offer excellent hybrid working arrangements. This role reports into the Head of Housing, and our client is looking for a candidate who has experience of: Providing an excellent customer focussed service ensuring tenants are aware of their responsibility to pay their rent on time and regularly, and to advise on preventative action to be taken to stop them falling into arrears. Providing an accurate, effective and appropriate response to tenants' enquiries about their rent accounts Keeping up to date on welfare benefit entitlements, particularly housing related benefits and all changes due to Welfare Reform. Advising tenants on welfare benefits - to offer advice and signpost and refer to supporting agencies. Keeping up to date with best practice on arrears prevention, putting forward ideas and suggestions for service improvements. Attending liaison meetings with Local Authorities and other external agencies as required Supporting with the production and distribution of regular rent statements to tenants and advising tenants on these accordingly. Being responsible for the collection of rental income and other housing related debts. Regularly monitoring direct debit payments, and ensuring these are amended in the required timescales for collection of the revised annual rent and service charge. Providing advice and assistance to all tenants who have rent arrears by contacting them on a regular basis and maximising personal contact. Liaising with other agencies and the relevant authorities regarding the processing and progress of individual housing benefit and universal credit claims, chasing the progress of housing benefit applications and overpayments. Monitoring rent accounts and implementing company income collection policy and procedures, ensuring tenants are notified of any arrears at the earliest opportunity. Carrying out home visits in connection with income recovery or arrears prevention and serving notices of seeking possession where required. Preparing all paperwork for the service of notices, possession proceedings and evictions. Attending court and carrying out D.I.Y possession action representing the organisation in rent related cases. Ensuring the computer system is updated with details of individual rent arrears actions and advising on the improvement of such systems on a regular basis. This role requires the successful candidate to have some experience in housing management (preferably 2 years), be highly self-motivated and be strong on the telephone. A car driver and owner is not needed as the patch (just 600 units) can be covered by foot or bus. Good knowledge and understanding of OMNI software would also be ideal, but is not essential. Previous public sector experience would be useful, but not essential. Experience in reclaiming debt owed to the client/landlord by tenants in court would also be a real advantage, as would knowledge of how to deal with leaseholders. Excellent understanding of welfare and benefits would be highly desirable. Only applicants who feel they meet the above criteria need apply for this post, as the client is keen to interview in person in late May 2026. Only applicants who feel they meet the above criteria need apply.
Park Avenue Recruitment
Private Sector Housing Officer
Park Avenue Recruitment
Interim Private Sector Housing Officer Job Surrey-Based Local Authority 45 per hour Part-Time (3 Days per Week) Park Avenue are working with a Surrey-based Local Authority to recruit an experienced Interim Private Sector Housing Officer for an exciting Private Sector Housing job opportunity on a part-time basis. This Private Sector Housing Officer role offers flexibility around working days and a hybrid working arrangement, with 2 days per week spent in the office or out on site inspections, and 1 day working remotely. Key Responsibilities Carrying out a full range of private rented sector inspections Assessing properties using HHSRS and applying enforcement where appropriate Serving statutory notices Managing HMO licensing, including applications, renewals, and inspections Supporting with occasional Public Health Act welfare burials, including liaising with coroners and family members where required Assisting with caravan site licensing when needed (minimal involvement) About You The council are looking for an officer with strong Private Sector Housing experience and a confident understanding of HHSRS and enforcement processes. Experience dealing with welfare burials would be beneficial, although this is not essential. Candidates with previous experience in Private Sector Housing jobs, Environmental Health, HMO licensing, housing enforcement, and property inspections are encouraged to apply. Interested? If this Private Sector Housing Officer opportunity is of interest, please send across your most up-to-date CV. For more information on this opportunity, please contact Shaye at Park Avenue Recruitment. Email: (url removed) Phone: (phone number removed)
May 15, 2026
Full time
Interim Private Sector Housing Officer Job Surrey-Based Local Authority 45 per hour Part-Time (3 Days per Week) Park Avenue are working with a Surrey-based Local Authority to recruit an experienced Interim Private Sector Housing Officer for an exciting Private Sector Housing job opportunity on a part-time basis. This Private Sector Housing Officer role offers flexibility around working days and a hybrid working arrangement, with 2 days per week spent in the office or out on site inspections, and 1 day working remotely. Key Responsibilities Carrying out a full range of private rented sector inspections Assessing properties using HHSRS and applying enforcement where appropriate Serving statutory notices Managing HMO licensing, including applications, renewals, and inspections Supporting with occasional Public Health Act welfare burials, including liaising with coroners and family members where required Assisting with caravan site licensing when needed (minimal involvement) About You The council are looking for an officer with strong Private Sector Housing experience and a confident understanding of HHSRS and enforcement processes. Experience dealing with welfare burials would be beneficial, although this is not essential. Candidates with previous experience in Private Sector Housing jobs, Environmental Health, HMO licensing, housing enforcement, and property inspections are encouraged to apply. Interested? If this Private Sector Housing Officer opportunity is of interest, please send across your most up-to-date CV. For more information on this opportunity, please contact Shaye at Park Avenue Recruitment. Email: (url removed) Phone: (phone number removed)
Creating Tomorrow Multi Academy Trust
Headteacher
Creating Tomorrow Multi Academy Trust
Are you passionate about improving life outcomes for young people with complex SEND? Are you passionate about making education accessible for all? An exciting opportunity has arisen for an exceptional individual with proven leadership experience to join our Trust as Headteacher of Wren Spinney School. This is a fantastic, challenging, but above all rewarding opportunity to support some of the most vulnerable young people in our community. Wren Spinney supports 98 students with a range of learning needs including severe, complex, profound & multiple learning difficulties, and the majority of whom will have additional needs such as sensory difficulties or autism. Wren Spinney is an Equals Exemplar school for its curriculum, and therefore you will have proven success of leading learning and teaching to improve outcomes for all and will understand the importance of developing your teams as well as fostering excellent relationships with stakeholders, having demonstrable evidence of inspiring your colleagues and leading effective collaborations. Reporting to the Chief Executive Officer, and working closely with our Director of Education, you will be responsible for the safeguarding, the curriculum, learning and teaching, student progress and achievement, and ensuring the effective day to day operation of the school through leading your team and managing resources effectively and efficiently. You will have operational management of the budget and responsibility for all staff at the school. You will support the Trust to create a culture of high expectation, self-evaluation and constant improvement. In return you will be supported by colleagues across the Trust; from our other schools and college, as well as the shared services team who manage the business services so you can focus on developing the unique culture of your school. If you have an unwavering commitment to safeguarding young people, high levels of personal resilience and thrive on challenge, then we want to hear from you. Closes: Friday 12th June 2026 Interviews: will take place over 2 days, w/c beginning 29th June 2026 To apply, please complete an application form via: Link to My New Term Visits to the school are essential. To arrange a visit or an informal conversation in relation to the post, please contact Ellie Edwards (Governance Professional) on . Creating Tomorrow is committed to safeguarding children, promoting the welfare of all students. All staff and volunteers are expected to share this commitment. An Enhanced Disclosure and Barring Service check will be required for the successful candidate
May 15, 2026
Full time
Are you passionate about improving life outcomes for young people with complex SEND? Are you passionate about making education accessible for all? An exciting opportunity has arisen for an exceptional individual with proven leadership experience to join our Trust as Headteacher of Wren Spinney School. This is a fantastic, challenging, but above all rewarding opportunity to support some of the most vulnerable young people in our community. Wren Spinney supports 98 students with a range of learning needs including severe, complex, profound & multiple learning difficulties, and the majority of whom will have additional needs such as sensory difficulties or autism. Wren Spinney is an Equals Exemplar school for its curriculum, and therefore you will have proven success of leading learning and teaching to improve outcomes for all and will understand the importance of developing your teams as well as fostering excellent relationships with stakeholders, having demonstrable evidence of inspiring your colleagues and leading effective collaborations. Reporting to the Chief Executive Officer, and working closely with our Director of Education, you will be responsible for the safeguarding, the curriculum, learning and teaching, student progress and achievement, and ensuring the effective day to day operation of the school through leading your team and managing resources effectively and efficiently. You will have operational management of the budget and responsibility for all staff at the school. You will support the Trust to create a culture of high expectation, self-evaluation and constant improvement. In return you will be supported by colleagues across the Trust; from our other schools and college, as well as the shared services team who manage the business services so you can focus on developing the unique culture of your school. If you have an unwavering commitment to safeguarding young people, high levels of personal resilience and thrive on challenge, then we want to hear from you. Closes: Friday 12th June 2026 Interviews: will take place over 2 days, w/c beginning 29th June 2026 To apply, please complete an application form via: Link to My New Term Visits to the school are essential. To arrange a visit or an informal conversation in relation to the post, please contact Ellie Edwards (Governance Professional) on . Creating Tomorrow is committed to safeguarding children, promoting the welfare of all students. All staff and volunteers are expected to share this commitment. An Enhanced Disclosure and Barring Service check will be required for the successful candidate
Ecclesbourne School
Finance Officer
Ecclesbourne School Duffield, Derbyshire
Finance Officer Location: Duffield, Derbyshire DE56 Contract: Permanent, Full-Time (two part-time posts considered) Salary: National Joint Council Pay Spine Points 12 to 15 (£28,598 to £30,024) Are you a meticulous and proactive finance professional looking for a rewarding role at the heart of a vibrant school community Do you want to use your skills to make a direct impact on the education and future of young people If so, The Ecclesbourne School has an exciting opportunity for a dedicated and skilled Finance Officer to join our supportive and friendly support staff team. About the Role As our Finance Officer, you will be part of the cornerstone of our school s financial health. This is a hands-on role where your work will directly contribute to providing an outstanding learning environment for our students. Your key responsibilities will be as outlined in the job description. About You We are looking for someone who is: Qualified or experienced: Possess a relevant qualification, or have substantial, proven experience in a similar finance role. Has a keen eye for detail: Exceptionally accurate and numerate, with a methodical approach to tasks. A strong communicator: Able to explain financial information clearly to non-finance colleagues with patience and professionalism. Tech-savvy: Proficient in using finance software and Microsoft Office. Discrete and trustworthy: Able to handle confidential information with the utmost integrity. A team player: Collaborative, positive, and eager to be part of a school community. Why Join The Ecclesbourne School: Make a real difference: See the tangible impact of your work on the school and its students. Supportive environment: Join a welcoming team in a school that values and invests in its staff. Professional Development: Opportunities for training and career development within our supportive academy. Local Government Pension Scheme: Immediate memberships of the Local Government Pension Scheme with a high percentage of employer contributions. Wellbeing: We value our staff and recognise the on-going contributions they make to the continued success of the whole school. The school motto: Integrity. Tenacity. Service. is at the core of school life. School admissions: Children of members of staff, with a minimum of two years service at the school at the time of application, are included in our admissions criteria. Generous leave entitlement: 23 working days, rising to 26 working days after 5 years service, plus 8 Bank Holidays, plus 4 extra statutory days. The reward for working at The Ecclesbourne School is more than financial. If you share our ethos, we look forward to hearing from you. How to Apply When you click apply you will be re-directed to our website where you can download the school application form. When applying please outline how your previous experience has prepared you for this role and what skills you will bring to it. Closing date for applications is 8am on Monday, 1 June 2026. We encourage applicants to apply early as we reserve the right to close applications on an earlier date should there be a high number of candidates. Our commitment to safeguarding: Our school is committed to ensuring the highest levels of safeguarding and promoting the welfare of our students, and we expect all our staff to share this commitment. We adopt a fair, robust and consistent recruitment process which is in line with Keeping Children Safe in Education. This includes online checks for shortlisted candidates. All offers of employment will be conditional on a satisfactory enhanced Disclosure and Barring Service check, references, health check and, where applicable, a prohibition from teaching check. The amendments to the Rehabilitation of Offenders Act 1974 (exceptions) Order 1975 (2013 and 2020) provides that when applying for certain jobs and activities certain convictions are considered protected . This means that they do not need to be disclosed to employers and, if they are disclosed, employers cannot take them into account. Guidance about whether a conviction or caution should be disclosed can be found on the Ministry of Justice Website and on the websites of charities NACRO and UNLOCK. Our commitment to equality and diversity: As a school we are passionate about diversity and recognize that as individuals we all bring something unique to the role regardless of any protected characteristics which is why we treat all of our people equally, without compromise. We are committed to providing equality and fairness throughout our recruitment and employment practices and not discriminating on any grounds.
May 15, 2026
Full time
Finance Officer Location: Duffield, Derbyshire DE56 Contract: Permanent, Full-Time (two part-time posts considered) Salary: National Joint Council Pay Spine Points 12 to 15 (£28,598 to £30,024) Are you a meticulous and proactive finance professional looking for a rewarding role at the heart of a vibrant school community Do you want to use your skills to make a direct impact on the education and future of young people If so, The Ecclesbourne School has an exciting opportunity for a dedicated and skilled Finance Officer to join our supportive and friendly support staff team. About the Role As our Finance Officer, you will be part of the cornerstone of our school s financial health. This is a hands-on role where your work will directly contribute to providing an outstanding learning environment for our students. Your key responsibilities will be as outlined in the job description. About You We are looking for someone who is: Qualified or experienced: Possess a relevant qualification, or have substantial, proven experience in a similar finance role. Has a keen eye for detail: Exceptionally accurate and numerate, with a methodical approach to tasks. A strong communicator: Able to explain financial information clearly to non-finance colleagues with patience and professionalism. Tech-savvy: Proficient in using finance software and Microsoft Office. Discrete and trustworthy: Able to handle confidential information with the utmost integrity. A team player: Collaborative, positive, and eager to be part of a school community. Why Join The Ecclesbourne School: Make a real difference: See the tangible impact of your work on the school and its students. Supportive environment: Join a welcoming team in a school that values and invests in its staff. Professional Development: Opportunities for training and career development within our supportive academy. Local Government Pension Scheme: Immediate memberships of the Local Government Pension Scheme with a high percentage of employer contributions. Wellbeing: We value our staff and recognise the on-going contributions they make to the continued success of the whole school. The school motto: Integrity. Tenacity. Service. is at the core of school life. School admissions: Children of members of staff, with a minimum of two years service at the school at the time of application, are included in our admissions criteria. Generous leave entitlement: 23 working days, rising to 26 working days after 5 years service, plus 8 Bank Holidays, plus 4 extra statutory days. The reward for working at The Ecclesbourne School is more than financial. If you share our ethos, we look forward to hearing from you. How to Apply When you click apply you will be re-directed to our website where you can download the school application form. When applying please outline how your previous experience has prepared you for this role and what skills you will bring to it. Closing date for applications is 8am on Monday, 1 June 2026. We encourage applicants to apply early as we reserve the right to close applications on an earlier date should there be a high number of candidates. Our commitment to safeguarding: Our school is committed to ensuring the highest levels of safeguarding and promoting the welfare of our students, and we expect all our staff to share this commitment. We adopt a fair, robust and consistent recruitment process which is in line with Keeping Children Safe in Education. This includes online checks for shortlisted candidates. All offers of employment will be conditional on a satisfactory enhanced Disclosure and Barring Service check, references, health check and, where applicable, a prohibition from teaching check. The amendments to the Rehabilitation of Offenders Act 1974 (exceptions) Order 1975 (2013 and 2020) provides that when applying for certain jobs and activities certain convictions are considered protected . This means that they do not need to be disclosed to employers and, if they are disclosed, employers cannot take them into account. Guidance about whether a conviction or caution should be disclosed can be found on the Ministry of Justice Website and on the websites of charities NACRO and UNLOCK. Our commitment to equality and diversity: As a school we are passionate about diversity and recognize that as individuals we all bring something unique to the role regardless of any protected characteristics which is why we treat all of our people equally, without compromise. We are committed to providing equality and fairness throughout our recruitment and employment practices and not discriminating on any grounds.
NFP People
Accommodation-Based Services Manager
NFP People
Accommodation-Based Services Manager We are looking for an Accommodation-Based Services Manager to lead and shape an award-winning service supporting women to live free from abuse. This is a rare opportunity to take on a senior leadership role within an award-winning, specialist organisation at the forefront of supporting Black and minoritised women and children affected by domestic abuse, including forced marriage and honour based abuse. Please note that due to the nature of this role, we can only accept female applicants. You will not only manage services, you will shape, strengthen and lead high-quality accommodation-based provision, ensuring it is safe, responsive and impactful. This role is ideal for a confident and values-driven Services Manager who is passionate about delivering excellence and driving meaningful change. We are committed to equality, diversity and inclusion, ensuring all women are treated with dignity, fairness and respect. Safeguarding is central to everything we do, and this role is critical in embedding safe, high-quality practice across our services The Role As Accommodation-Based Services Manager, you will lead the operational delivery of the refuge and accommodation services across the West Midlands. You will provide strategic and operational leadership, ensuring services are safe, compliant and survivor-centred. You will oversee staff teams, safeguarding practice, housing management, and quality assurance, while contributing to the ongoing development of services. Key Responsibilities Lead and manage accommodation-based services, ensuring safe, high-quality and effective delivery Line manage the Senior Support Workers and provide overall leadership across accommodation services, including recruitment, supervision, performance management, training and rota/on-call cover Take overall responsibility for safeguarding practice, including oversight of high-risk cases Ensure robust risk assessment, safety planning and casework standards Oversee referrals, admissions, occupancy and move-on processes Ensure effective housing management, including rent systems, housing benefit and arrears monitoring Maintain oversight of health and safety, property compliance and refuge security Lead on quality assurance, audits, monitoring and continuous improvement Ensure accurate reporting to funders, commissioners and senior management Manage budgets and monitor expenditure Develop strong partnerships with relevant stakeholders, attend multi-agency meetings and represent the organisation externally About You You are an experienced and confident leader with a strong track record in managing accommodation-based or refuge services. You will: Have Level 3 qualification in Health & Social Care, Housing, Management (or equivalent experience) plus evidence of continuous professional development Bring significant experience of services management within the domestic abuse or VAWG sector, including managing accommodation-based or refuge services Have strong expertise in safeguarding and managing high-risk cases Be able to lead, motivate and develop teams to deliver high standards Have experience managing compliance and complex operations within housing services and knowledge of benefits and refuge processes Be confident managing competing priorities and driving service improvement Be a strong communicator with the ability to influence and build partnerships Be committed to equality, diversity and anti-discriminatory practice Have strong organisational, leadership and IT skills (Microsoft Office and case management/ database systems) Ability to participate in an on-call rota and work flexibly Why Work Here Be part of an award-winning, specialist "by and for" organisation Take on a senior leadership role with real influence and impact Lead services that directly change the lives of women and children Work within a supportive, experienced and values-driven organisation Access ongoing professional development and opportunities to shape services Important Information This post is restricted to women under Schedule 9 of the Equality Act 2010 Enhanced DBS check required The organisation is committed to safeguarding and promoting the welfare of children, young people and adults at risk. All staff are expected to share this commitment You may also have experience in roles such as Housing, Housing Officer, Housing Adviser, Housing and Homelessness Advisor, Housing Support Officer, Housing Support, Refuge Housing, Emergency Housing, Service Manager, Abuse, VAWG, IDVA, Domestic Abuse, Abuse Case Worker. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
May 15, 2026
Full time
Accommodation-Based Services Manager We are looking for an Accommodation-Based Services Manager to lead and shape an award-winning service supporting women to live free from abuse. This is a rare opportunity to take on a senior leadership role within an award-winning, specialist organisation at the forefront of supporting Black and minoritised women and children affected by domestic abuse, including forced marriage and honour based abuse. Please note that due to the nature of this role, we can only accept female applicants. You will not only manage services, you will shape, strengthen and lead high-quality accommodation-based provision, ensuring it is safe, responsive and impactful. This role is ideal for a confident and values-driven Services Manager who is passionate about delivering excellence and driving meaningful change. We are committed to equality, diversity and inclusion, ensuring all women are treated with dignity, fairness and respect. Safeguarding is central to everything we do, and this role is critical in embedding safe, high-quality practice across our services The Role As Accommodation-Based Services Manager, you will lead the operational delivery of the refuge and accommodation services across the West Midlands. You will provide strategic and operational leadership, ensuring services are safe, compliant and survivor-centred. You will oversee staff teams, safeguarding practice, housing management, and quality assurance, while contributing to the ongoing development of services. Key Responsibilities Lead and manage accommodation-based services, ensuring safe, high-quality and effective delivery Line manage the Senior Support Workers and provide overall leadership across accommodation services, including recruitment, supervision, performance management, training and rota/on-call cover Take overall responsibility for safeguarding practice, including oversight of high-risk cases Ensure robust risk assessment, safety planning and casework standards Oversee referrals, admissions, occupancy and move-on processes Ensure effective housing management, including rent systems, housing benefit and arrears monitoring Maintain oversight of health and safety, property compliance and refuge security Lead on quality assurance, audits, monitoring and continuous improvement Ensure accurate reporting to funders, commissioners and senior management Manage budgets and monitor expenditure Develop strong partnerships with relevant stakeholders, attend multi-agency meetings and represent the organisation externally About You You are an experienced and confident leader with a strong track record in managing accommodation-based or refuge services. You will: Have Level 3 qualification in Health & Social Care, Housing, Management (or equivalent experience) plus evidence of continuous professional development Bring significant experience of services management within the domestic abuse or VAWG sector, including managing accommodation-based or refuge services Have strong expertise in safeguarding and managing high-risk cases Be able to lead, motivate and develop teams to deliver high standards Have experience managing compliance and complex operations within housing services and knowledge of benefits and refuge processes Be confident managing competing priorities and driving service improvement Be a strong communicator with the ability to influence and build partnerships Be committed to equality, diversity and anti-discriminatory practice Have strong organisational, leadership and IT skills (Microsoft Office and case management/ database systems) Ability to participate in an on-call rota and work flexibly Why Work Here Be part of an award-winning, specialist "by and for" organisation Take on a senior leadership role with real influence and impact Lead services that directly change the lives of women and children Work within a supportive, experienced and values-driven organisation Access ongoing professional development and opportunities to shape services Important Information This post is restricted to women under Schedule 9 of the Equality Act 2010 Enhanced DBS check required The organisation is committed to safeguarding and promoting the welfare of children, young people and adults at risk. All staff are expected to share this commitment You may also have experience in roles such as Housing, Housing Officer, Housing Adviser, Housing and Homelessness Advisor, Housing Support Officer, Housing Support, Refuge Housing, Emergency Housing, Service Manager, Abuse, VAWG, IDVA, Domestic Abuse, Abuse Case Worker. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.

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