Delivery Manager Location: This is a flexible, hybrid role and can be based from any of our offices in Manchester, Stoke, Southport, Peterborough or Tunbridge Wells. We also have largely remote working opportunities available. This role sits within out IT Operations department. As a Delivery Manager, you will be responsible for one or more squads, enabling them to develop and deliver exceptional technology products. You will coach and instil sustainable practices such as self-organisation, teamwork, and continuous improvement. Your role will be to cultivate a growth mindset, fostering a process, culture, and environment that empowers highly motivated, innovative squads to reach their full potential and deliver value for the business. Understanding the business delivery roadmap and technology landscape allows this role to effectively plan and ensure a reliably predictable change cycle. Key Accountabilities and Responsibilities: Lead teams and deliver change with your delivery expertise, utilising effective frameworks and best practices set out by the Head of Delivery Enablement. Provide effective coaching and guidance to your squads. Build, maintain and continually improve motivated, collaborative, and productive teams, fostering a positive and high-performing work environment. Support delivery by monitoring and reporting progress, ensuring timely and effective implementation. Communicate issues and impediments promptly to facilitate rapid decision-making. Manage expectations with senior colleagues and stakeholders, ensuring alignment and transparency. Track and report key performance metrics to stakeholders, providing insights into squad progress and areas for improvement. Collaborate closely with PM's, PO's and Senior DMs to prioritise and distribute work, ensuring alignment with organisational goals. Challenge teams to identify and address assumptions and risks throughout the delivery process, ensuring proactive risk management. Keep teams focused on delivering high-quality products and services, meeting or exceeding stakeholder expectations. Foster relationships for efficient cross-team collaboration and dependency management, enhancing overall organisational effectiveness. Collaborate with Technical Managers on resource allocation and feedback. Manage cross-squad dependencies to ensure seamless integration and collaboration. Continuously evaluate and improve best practices within the Delivery community. Skills, Experience and Knowledge: Proficiency in delivery practises including Agile and Lean, with a strong track record of building high-performing delivery teams using Scrum. Strong background in coaching with a passion for developing others. Ability to influence others and outstanding facilitation skills. Efficient in identifying and mitigating potential blockers or risks in delivery. Adequate technical understanding of software and the Software Development Life Cycle (SDLC). Ability to communicate effectively between technical and non-technical stakeholders. Skilled in communicating and visualising progress towards goals using delivery plans, metrics, and forecasting techniques. Familiarity with delivery management tools like Jira, Confluence, Trello, or Azure DevOps to streamline workflows (Advantageous). Experience in strategic planning and contributing to high-level decision-making (Advantageous). Relevant Agile certifications e.g. Certified Scrum Master, SAFe Agilist (Advantageous) Benefits: Starting with 24 days annual leave (plus bank holidays), this does increase with service Opportunity for a yearly bonus Collaborative, fast paced working environment Hybrid Working Modern, vibrant offices About Us Markerstudy Insurance Services Limited (MISL) is one of the largest Managing General Agents in the UK. With a strong presence in the UK motor insurance market, we specialise in niche motor cover, where our solid market knowledge and experience enables us to create highly targeted products. Our success is underpinned by our underwriting strategy to identify and apply special risk factors to the customers' advantage. That, and our skilled underwriting technicians who are friendly, accessible and empowered to make decisions. We only transact business through professional UK insurance intermediaries and we take pride in fostering excellent working relationships. Our products feature prominently on Aggregators' sites, such as Confused, Go Compare and Compare the Market, via our broker partners.
May 19, 2026
Full time
Delivery Manager Location: This is a flexible, hybrid role and can be based from any of our offices in Manchester, Stoke, Southport, Peterborough or Tunbridge Wells. We also have largely remote working opportunities available. This role sits within out IT Operations department. As a Delivery Manager, you will be responsible for one or more squads, enabling them to develop and deliver exceptional technology products. You will coach and instil sustainable practices such as self-organisation, teamwork, and continuous improvement. Your role will be to cultivate a growth mindset, fostering a process, culture, and environment that empowers highly motivated, innovative squads to reach their full potential and deliver value for the business. Understanding the business delivery roadmap and technology landscape allows this role to effectively plan and ensure a reliably predictable change cycle. Key Accountabilities and Responsibilities: Lead teams and deliver change with your delivery expertise, utilising effective frameworks and best practices set out by the Head of Delivery Enablement. Provide effective coaching and guidance to your squads. Build, maintain and continually improve motivated, collaborative, and productive teams, fostering a positive and high-performing work environment. Support delivery by monitoring and reporting progress, ensuring timely and effective implementation. Communicate issues and impediments promptly to facilitate rapid decision-making. Manage expectations with senior colleagues and stakeholders, ensuring alignment and transparency. Track and report key performance metrics to stakeholders, providing insights into squad progress and areas for improvement. Collaborate closely with PM's, PO's and Senior DMs to prioritise and distribute work, ensuring alignment with organisational goals. Challenge teams to identify and address assumptions and risks throughout the delivery process, ensuring proactive risk management. Keep teams focused on delivering high-quality products and services, meeting or exceeding stakeholder expectations. Foster relationships for efficient cross-team collaboration and dependency management, enhancing overall organisational effectiveness. Collaborate with Technical Managers on resource allocation and feedback. Manage cross-squad dependencies to ensure seamless integration and collaboration. Continuously evaluate and improve best practices within the Delivery community. Skills, Experience and Knowledge: Proficiency in delivery practises including Agile and Lean, with a strong track record of building high-performing delivery teams using Scrum. Strong background in coaching with a passion for developing others. Ability to influence others and outstanding facilitation skills. Efficient in identifying and mitigating potential blockers or risks in delivery. Adequate technical understanding of software and the Software Development Life Cycle (SDLC). Ability to communicate effectively between technical and non-technical stakeholders. Skilled in communicating and visualising progress towards goals using delivery plans, metrics, and forecasting techniques. Familiarity with delivery management tools like Jira, Confluence, Trello, or Azure DevOps to streamline workflows (Advantageous). Experience in strategic planning and contributing to high-level decision-making (Advantageous). Relevant Agile certifications e.g. Certified Scrum Master, SAFe Agilist (Advantageous) Benefits: Starting with 24 days annual leave (plus bank holidays), this does increase with service Opportunity for a yearly bonus Collaborative, fast paced working environment Hybrid Working Modern, vibrant offices About Us Markerstudy Insurance Services Limited (MISL) is one of the largest Managing General Agents in the UK. With a strong presence in the UK motor insurance market, we specialise in niche motor cover, where our solid market knowledge and experience enables us to create highly targeted products. Our success is underpinned by our underwriting strategy to identify and apply special risk factors to the customers' advantage. That, and our skilled underwriting technicians who are friendly, accessible and empowered to make decisions. We only transact business through professional UK insurance intermediaries and we take pride in fostering excellent working relationships. Our products feature prominently on Aggregators' sites, such as Confused, Go Compare and Compare the Market, via our broker partners.
Do you have demonstrated competence in core manufacturing tasks and safe operation of plant/equipment? If so, our client is keen to hear from you! Chemical Manufacturing Technician Contract: Permanent Hours: Full-time, 40 hours per week Salary: £26,208 - £32,000 per annum, Depending on Experience Location: Portlethen, Aberdeen AB12 (on-site) The Employer's Vision & Purpose "The organisation delivers world-class chemical solutions, driving responsible energy production with people at their core." The employer is looking for a hands-on Chemical Manufacturing Technician to support manufacturing operations safely and efficiently while demonstrating increased technical competence, problem-solving ability, and ownership of process standards. This role supports the company's commitment to QHSE excellence and operational safety and represents a development path toward higher responsibility, leadership on the floor, and mentoring of newer technicians. Your Core Responsibilities & Tasks Support the preparation, review, and improvement of risk assessments and job packs with Supervisors and QHSE; recommend updates where controls or methods could be improved. Maintain high standards of housekeeping, PPE compliance, and general safety discipline in the area, and lead by example for newer team members. Escalate issues relating to safety, quality, equipment condition, process deviations, or non-conformance immediately to the Supervisor / QHSE. Accurately maintain production records, ensuring traceability, labelling accuracy, and stock integrity. Contribute to continuous improvement of efficiency, safety, and product quality in the work area. Conduct manufacturing, batching, blending, sampling, packaging, and labelling of products. Operate equipment and plant safely and within authorised limits. Perform in-process checks and product verification to required standards. Assist in the training and familiarisation of new technicians in safe working methods and correct procedures. Support stock control activities and movement of finished goods / raw materials. Assist in basic troubleshooting of process issues, equipment concerns, or non-conformances. What The Employer is Looking For Demonstrated competence in core manufacturing tasks and safe operation of plant/equipment Strong understanding of batch sheets, production instructions, and product SDS requirements Active participation in risk assessment training and competency reviews Ability to provide guidance and support to less experienced technicians Ability to communicate issues or deviations clearly to Supervisors / Senior Management Forklift licence / handling qualification where applicable (or willingness to obtain) Working at Height Preferred : A solutions-focused approach, and a positive attitude, combined with a drive to overcome challenges and continuously improve What You'll Get Autonomy to shape the company's future and culture A positive, collaborative atmosphere where success is shared Training and development opportunities linked to performance 33 days annual leave per year + buy and sell options. Income protection insurance Life insurance 8% Employer Pension Contribution Application deadline: 11th June 2026. Interested? To apply, please click the apply button. You will be taken to a simple CHM Recruit form where you can find out more information and complete your application by following the instructions. The employer is committed to equal opportunities and welcomes applications from all sections of the community. No agencies please.
May 19, 2026
Full time
Do you have demonstrated competence in core manufacturing tasks and safe operation of plant/equipment? If so, our client is keen to hear from you! Chemical Manufacturing Technician Contract: Permanent Hours: Full-time, 40 hours per week Salary: £26,208 - £32,000 per annum, Depending on Experience Location: Portlethen, Aberdeen AB12 (on-site) The Employer's Vision & Purpose "The organisation delivers world-class chemical solutions, driving responsible energy production with people at their core." The employer is looking for a hands-on Chemical Manufacturing Technician to support manufacturing operations safely and efficiently while demonstrating increased technical competence, problem-solving ability, and ownership of process standards. This role supports the company's commitment to QHSE excellence and operational safety and represents a development path toward higher responsibility, leadership on the floor, and mentoring of newer technicians. Your Core Responsibilities & Tasks Support the preparation, review, and improvement of risk assessments and job packs with Supervisors and QHSE; recommend updates where controls or methods could be improved. Maintain high standards of housekeeping, PPE compliance, and general safety discipline in the area, and lead by example for newer team members. Escalate issues relating to safety, quality, equipment condition, process deviations, or non-conformance immediately to the Supervisor / QHSE. Accurately maintain production records, ensuring traceability, labelling accuracy, and stock integrity. Contribute to continuous improvement of efficiency, safety, and product quality in the work area. Conduct manufacturing, batching, blending, sampling, packaging, and labelling of products. Operate equipment and plant safely and within authorised limits. Perform in-process checks and product verification to required standards. Assist in the training and familiarisation of new technicians in safe working methods and correct procedures. Support stock control activities and movement of finished goods / raw materials. Assist in basic troubleshooting of process issues, equipment concerns, or non-conformances. What The Employer is Looking For Demonstrated competence in core manufacturing tasks and safe operation of plant/equipment Strong understanding of batch sheets, production instructions, and product SDS requirements Active participation in risk assessment training and competency reviews Ability to provide guidance and support to less experienced technicians Ability to communicate issues or deviations clearly to Supervisors / Senior Management Forklift licence / handling qualification where applicable (or willingness to obtain) Working at Height Preferred : A solutions-focused approach, and a positive attitude, combined with a drive to overcome challenges and continuously improve What You'll Get Autonomy to shape the company's future and culture A positive, collaborative atmosphere where success is shared Training and development opportunities linked to performance 33 days annual leave per year + buy and sell options. Income protection insurance Life insurance 8% Employer Pension Contribution Application deadline: 11th June 2026. Interested? To apply, please click the apply button. You will be taken to a simple CHM Recruit form where you can find out more information and complete your application by following the instructions. The employer is committed to equal opportunities and welcomes applications from all sections of the community. No agencies please.
MB874: Design Engineer Location: Swindon Salary: £45,000 - £55,000 + £5,060 Car Allowance Working Hours: Monday to Friday, 37.5 hours per week Additional Company Benefits: Exceptional Career Development Opportunities, Company Car/Car Allowance (Depending on job grade), Pension matched up to 8%, 25 days annual leave - plus holiday (opportunity to buy/sell leave will be implemented from January 2026), Private medical insurance, Free 24/7 EAP Overview: First Military Recruitment is proudly working in partnership with a fantastic national construction business who are looking to recruit a Design Engineer on a permanent basis due to growth based at their Swindon depot. Duties and Responsibilities: To manage design consultant activities and deliverables to ensure they are completed in line with the agreed programme and Client requirements. This may include more than one consultant. To be the technical lead for the permanent works design on the project unless an Design Manager is present. Ensure both input and output deliverables for the design are tracked and reported to the Project/Engineering Manager as required. Manage the Technical Queries process. Assigning actions and follow up on responses. Manage and communicate all design queries, comments and information required from Design workshops and meetings and keep records. Raise requests for further information internally and externally from the whole project team. Support the Design manager to ensure all design deliverables are timeously provided as per the of design programmes. Review Designers Monthly reports and produce monthly reports on design progress and any other design specific elements. Manage and update the design deliverable schedule. Review all design deliverables and ensure that they are completed to the expected standard. Challenge and resolve when not, including reviewing of all drawing in line with the Clients Scope/requirements. Attend interface meeting with external parties, keeping record of meeting and assign/follow up on actions related to the Design. Arrange internal design interface meetings with construction department Ensure compliance with design management processes required by the contract. Collaborate with the engagement of external suppliers/subcontractors. Manage provision of drawings to project team - document control. Manage the BIM requirements for permanent and temporary works together with the BIM/CAD Technician. Assist the design lead for temporary works design packages for the project and ensure the Temporary Works Process is implement and followed at all times. Any other duties consistent with your status and seniority, as necessary to meet the needs of the Business of the Company. Liaise with Designer or representative as required under the contract. Work with Technical Services Department to ensure that Themis holds best practice in relation to design management. Promote the business to all clients, designers and other external organisations. Maintain contacts with Consultants, Clients, and other bodies as appropriate to represent the business demonstrating the ability to provide best value. Assist with the recruitment of engineers, technician, at all levels, for their sector, including interviewing and identifying potential recruits from competitor companies. Assist with the training and development of engineers' in the sector at all levels including the attainment of professional qualifications. Build the profile of the business in schools, universities, consultants and other external organisations. Skills and Qualifications: Wide-ranging understanding and working knowledge of construction methods and outputs and can coach others. Will have both substantial construction and design experience. Understands the Principal Designer Duties. Exceptions know how in implementing and promote Digital Engineering practises in Design as well as construction. MB874: Design Engineer Location: Swindon Salary: £45,000 - £55,000 + £5,060 Car Allowance Working Hours: Monday to Friday, 37.5 hours per week Additional Company Benefits: Exceptional Career Development Opportunities, Company Car/Car Allowance (Depending on job grade), Pension matched up to 8%, 25 days annual leave - plus holiday (opportunity to buy/sell leave will be implemented from January 2026), Private medical insurance, Free 24/7 EAP
May 18, 2026
Full time
MB874: Design Engineer Location: Swindon Salary: £45,000 - £55,000 + £5,060 Car Allowance Working Hours: Monday to Friday, 37.5 hours per week Additional Company Benefits: Exceptional Career Development Opportunities, Company Car/Car Allowance (Depending on job grade), Pension matched up to 8%, 25 days annual leave - plus holiday (opportunity to buy/sell leave will be implemented from January 2026), Private medical insurance, Free 24/7 EAP Overview: First Military Recruitment is proudly working in partnership with a fantastic national construction business who are looking to recruit a Design Engineer on a permanent basis due to growth based at their Swindon depot. Duties and Responsibilities: To manage design consultant activities and deliverables to ensure they are completed in line with the agreed programme and Client requirements. This may include more than one consultant. To be the technical lead for the permanent works design on the project unless an Design Manager is present. Ensure both input and output deliverables for the design are tracked and reported to the Project/Engineering Manager as required. Manage the Technical Queries process. Assigning actions and follow up on responses. Manage and communicate all design queries, comments and information required from Design workshops and meetings and keep records. Raise requests for further information internally and externally from the whole project team. Support the Design manager to ensure all design deliverables are timeously provided as per the of design programmes. Review Designers Monthly reports and produce monthly reports on design progress and any other design specific elements. Manage and update the design deliverable schedule. Review all design deliverables and ensure that they are completed to the expected standard. Challenge and resolve when not, including reviewing of all drawing in line with the Clients Scope/requirements. Attend interface meeting with external parties, keeping record of meeting and assign/follow up on actions related to the Design. Arrange internal design interface meetings with construction department Ensure compliance with design management processes required by the contract. Collaborate with the engagement of external suppliers/subcontractors. Manage provision of drawings to project team - document control. Manage the BIM requirements for permanent and temporary works together with the BIM/CAD Technician. Assist the design lead for temporary works design packages for the project and ensure the Temporary Works Process is implement and followed at all times. Any other duties consistent with your status and seniority, as necessary to meet the needs of the Business of the Company. Liaise with Designer or representative as required under the contract. Work with Technical Services Department to ensure that Themis holds best practice in relation to design management. Promote the business to all clients, designers and other external organisations. Maintain contacts with Consultants, Clients, and other bodies as appropriate to represent the business demonstrating the ability to provide best value. Assist with the recruitment of engineers, technician, at all levels, for their sector, including interviewing and identifying potential recruits from competitor companies. Assist with the training and development of engineers' in the sector at all levels including the attainment of professional qualifications. Build the profile of the business in schools, universities, consultants and other external organisations. Skills and Qualifications: Wide-ranging understanding and working knowledge of construction methods and outputs and can coach others. Will have both substantial construction and design experience. Understands the Principal Designer Duties. Exceptions know how in implementing and promote Digital Engineering practises in Design as well as construction. MB874: Design Engineer Location: Swindon Salary: £45,000 - £55,000 + £5,060 Car Allowance Working Hours: Monday to Friday, 37.5 hours per week Additional Company Benefits: Exceptional Career Development Opportunities, Company Car/Car Allowance (Depending on job grade), Pension matched up to 8%, 25 days annual leave - plus holiday (opportunity to buy/sell leave will be implemented from January 2026), Private medical insurance, Free 24/7 EAP
Job Title: Head of IT Location: Worcestershire across 3 sites (predominantly office based with flexibility for remote working of 1 day per week) Reports To: Partner, Head of Finance and Operations Department: Operational Support Direct Reports: 1 1st Line IT Support Technician Role Purpose The Head of IT has full accountability for the firm's information technology environment, ensuring it is secure, resilient, scalable and aligned to the firm's strategic and regulatory objectives. The role will also be responsible for driving the thoughtful and appropriate adoption of AI and automation, ensuring these technologies are used safely, ethically and pragmatically to enhance efficiency, decision making and client service. This is a senior leadership role with clear ownership of the end to end IT estate, including infrastructure, applications, cybersecurity, data and third party services. The role is responsible not only for operational stability, but for shaping and delivering the firm's technology roadmap so that technology actively supports business growth, efficiency and risk management. Working closely with senior leadership, the Head of IT will plan, prioritise and deliver technology initiatives using robust project management disciplines, ensuring change is well governed, outcomes focused and delivered with minimal disruption to the business. Core Accountabilities The overall performance, security and resilience of the firm's IT estate Ownership and continuous evolution of the business technology stack Delivery of IT and digital change programmes through effective project management Alignment of technology decisions with business strategy, regulatory obligations and operational risk IT governance, supplier performance, investment decisions and technology related risk Driving the responsible use of AI and automation to support efficiency, insight and business growth Key Responsibilities Technology Ownership & Infrastructure Own and manage the firm's IT infrastructure, including hardware, software, networks, cloud services, servers, storage, backup and disaster recovery Ensure systems are secure, reliable, well maintained and capable of scaling with business growth Proactively identify and address performance issues, capacity constraints and technical debt Oversee and coordinate external IT service providers where required Cybersecurity & Data Protection Hold overall accountability for the firm's cybersecurity posture Define, implement and enforce security policies, standards and controls Monitor systems and risks, responding appropriately to threats and incidents Ensure compliance with GDPR, data protection legislation and industry best practice Act as senior owner for IT related incidents, risk management and remediation Business Applications & Technology Stack Own the selection, implementation, integration and optimisation of core business systems Ensure applications are stable, well integrated and aligned to business processes Manage vendor relationships to maximise value, performance and reliability Ensure users are informed of relevant system changes and improvements IT Strategy, Projects & Change Delivery Define and maintain a clear IT strategy and multi year technology roadmap Translate strategic objectives into clearly scoped, prioritised and well governed IT projects Lead and deliver IT and digital change initiatives using appropriate project management methodologies Manage project plans, risks, dependencies, budgets and stakeholder communication Ensure technology change is delivered on time, within scope and aligned to business outcomes Business Continuity & Disaster Recovery Own and maintain disaster recovery and business continuity arrangements Ensure backups are robust, current and regularly tested Periodically test recovery processes and implement improvements Vendor, MSP & Contract Management Own the relationship and performance of the outsourced IT Managed Service Provider Manage all third party technology suppliers and service contracts Negotiate and review contracts and SLAs to ensure value, resilience and scalability Ensure contracts are renewed, replaced or exited in a controlled and timely manner Budget, Governance & Compliance Own the IT budget, cost forecasting and investment planning Ensure technology spend delivers clear business value Establish and maintain IT policies, procedures and governance frameworks Prepare for and manage IT audits and regulatory reviews Team Leadership & User Enablement Line manage and develop the 1st Line IT Support Technician Ensure users receive effective, timely and professional IT support Develop and deliver IT training to improve adoption and capability Maintain clear documentation, procedures and user guidance Key Skills & Experience Proven experience in a senior IT leadership role (IT Manager, IT Lead or Head of IT) Experience in accountancy, finance or professional services strongly preferred Strong knowledge of IT infrastructure, cloud platforms and business systems Demonstrable experience of cybersecurity, data protection and risk management Proven track record of delivering IT projects and managing technology change Strong vendor, contract and Managed Service Provider management experience Strong experience of building stakeholder relationships with Senior executives & C Suite. Proven line management, leadership and project management skills. Excellent communication and Team Player skills Strong decision making, prioritisation and problem solving abilities Qualifications Relevant certifications (e.g. Microsoft, ITIL, CompTIA, CISSP or similar) desirable Personal Attributes Clear ownership mindset with strong accountability Strategic thinker with a practical, delivery focused approach Confident decision maker able to balance risk, cost and business need Proactive, organised and comfortable managing competing priorities Able to operate both strategically and hands on when required Working Conditions Full time role, predominantly office based with some remote flexibility Occasional out of hours work for maintenance or critical incidents Benefits: Competitive salary 25 days annual leave, plus bank holidays Private Medical Health insurance Life Assurance Group Personal Pension Plan Electric Car scheme Cycle to Work Scheme Flexible Holiday Purchase Scheme Enhanced Family Pay - maternity, paternity, parental, and compassionate leave Employee Assistance Programme - 24/7 confidential helpline as well as online support If you wish to be considered for the role, please contact Joanne Harris on (phone number removed) or email me on (url removed)
May 18, 2026
Full time
Job Title: Head of IT Location: Worcestershire across 3 sites (predominantly office based with flexibility for remote working of 1 day per week) Reports To: Partner, Head of Finance and Operations Department: Operational Support Direct Reports: 1 1st Line IT Support Technician Role Purpose The Head of IT has full accountability for the firm's information technology environment, ensuring it is secure, resilient, scalable and aligned to the firm's strategic and regulatory objectives. The role will also be responsible for driving the thoughtful and appropriate adoption of AI and automation, ensuring these technologies are used safely, ethically and pragmatically to enhance efficiency, decision making and client service. This is a senior leadership role with clear ownership of the end to end IT estate, including infrastructure, applications, cybersecurity, data and third party services. The role is responsible not only for operational stability, but for shaping and delivering the firm's technology roadmap so that technology actively supports business growth, efficiency and risk management. Working closely with senior leadership, the Head of IT will plan, prioritise and deliver technology initiatives using robust project management disciplines, ensuring change is well governed, outcomes focused and delivered with minimal disruption to the business. Core Accountabilities The overall performance, security and resilience of the firm's IT estate Ownership and continuous evolution of the business technology stack Delivery of IT and digital change programmes through effective project management Alignment of technology decisions with business strategy, regulatory obligations and operational risk IT governance, supplier performance, investment decisions and technology related risk Driving the responsible use of AI and automation to support efficiency, insight and business growth Key Responsibilities Technology Ownership & Infrastructure Own and manage the firm's IT infrastructure, including hardware, software, networks, cloud services, servers, storage, backup and disaster recovery Ensure systems are secure, reliable, well maintained and capable of scaling with business growth Proactively identify and address performance issues, capacity constraints and technical debt Oversee and coordinate external IT service providers where required Cybersecurity & Data Protection Hold overall accountability for the firm's cybersecurity posture Define, implement and enforce security policies, standards and controls Monitor systems and risks, responding appropriately to threats and incidents Ensure compliance with GDPR, data protection legislation and industry best practice Act as senior owner for IT related incidents, risk management and remediation Business Applications & Technology Stack Own the selection, implementation, integration and optimisation of core business systems Ensure applications are stable, well integrated and aligned to business processes Manage vendor relationships to maximise value, performance and reliability Ensure users are informed of relevant system changes and improvements IT Strategy, Projects & Change Delivery Define and maintain a clear IT strategy and multi year technology roadmap Translate strategic objectives into clearly scoped, prioritised and well governed IT projects Lead and deliver IT and digital change initiatives using appropriate project management methodologies Manage project plans, risks, dependencies, budgets and stakeholder communication Ensure technology change is delivered on time, within scope and aligned to business outcomes Business Continuity & Disaster Recovery Own and maintain disaster recovery and business continuity arrangements Ensure backups are robust, current and regularly tested Periodically test recovery processes and implement improvements Vendor, MSP & Contract Management Own the relationship and performance of the outsourced IT Managed Service Provider Manage all third party technology suppliers and service contracts Negotiate and review contracts and SLAs to ensure value, resilience and scalability Ensure contracts are renewed, replaced or exited in a controlled and timely manner Budget, Governance & Compliance Own the IT budget, cost forecasting and investment planning Ensure technology spend delivers clear business value Establish and maintain IT policies, procedures and governance frameworks Prepare for and manage IT audits and regulatory reviews Team Leadership & User Enablement Line manage and develop the 1st Line IT Support Technician Ensure users receive effective, timely and professional IT support Develop and deliver IT training to improve adoption and capability Maintain clear documentation, procedures and user guidance Key Skills & Experience Proven experience in a senior IT leadership role (IT Manager, IT Lead or Head of IT) Experience in accountancy, finance or professional services strongly preferred Strong knowledge of IT infrastructure, cloud platforms and business systems Demonstrable experience of cybersecurity, data protection and risk management Proven track record of delivering IT projects and managing technology change Strong vendor, contract and Managed Service Provider management experience Strong experience of building stakeholder relationships with Senior executives & C Suite. Proven line management, leadership and project management skills. Excellent communication and Team Player skills Strong decision making, prioritisation and problem solving abilities Qualifications Relevant certifications (e.g. Microsoft, ITIL, CompTIA, CISSP or similar) desirable Personal Attributes Clear ownership mindset with strong accountability Strategic thinker with a practical, delivery focused approach Confident decision maker able to balance risk, cost and business need Proactive, organised and comfortable managing competing priorities Able to operate both strategically and hands on when required Working Conditions Full time role, predominantly office based with some remote flexibility Occasional out of hours work for maintenance or critical incidents Benefits: Competitive salary 25 days annual leave, plus bank holidays Private Medical Health insurance Life Assurance Group Personal Pension Plan Electric Car scheme Cycle to Work Scheme Flexible Holiday Purchase Scheme Enhanced Family Pay - maternity, paternity, parental, and compassionate leave Employee Assistance Programme - 24/7 confidential helpline as well as online support If you wish to be considered for the role, please contact Joanne Harris on (phone number removed) or email me on (url removed)
JOB: Senior IT Technician LOCATION: Harrogate, North Yorkshire HG1 STATUS: Permanent HOURS: Monday to Friday, 8.45am until 5.15pm SALARY: up to £35k plus many benefits (see below) My client is seeking to employ a full-time, permanent Senior IT Technician. This is an exciting role within a growing international organisation who operate in more than 120 countries. There are real long-term career prospects and considerable training and development opportunities. You'll join a team of six supporting Head Office in Harrogate as well as corporate offices in Bangkok and Nanjing as well as Distributors in the UK and Germany. What you'll do: Maintain reliable & secure IT infrastructure, making recommendations for improvement. Work closely with the IT Manager to implement approved changes and improvements, ensuring work aligns with department goals. Take ownership of complex incidents and escalations, ensuring thorough diagnosis, resolution and clear communication. Develop and maintain technical documentation, procedures, and records. Mentor and support IT Technicians, sharing knowledge and promoting consistent ways of working. Collaborate with colleagues and other departments to enhance operational efficiency. Provide timely technical support to internal users and our Corporate Distributors, ensuring a high standard of service and clear communication. Working areas include: SAAS application development (Zoho One). Microsoft 365 Administration (maintaining and improving M365 tenant(s , including Entra ID, Intune, Purview and compliance controls, plus core services. LAN/WAN network security & patch management. VM management (VMware/Proxmox). Cyber Security & Firewall management. AWS cloud administration. IT Incident response & DR. What you'll need: A minimum of 5+ years' experience in IT Infrastructure/Networking/Service Delivery or equivalent roles. IT relevant certification(s) (BSc, Diploma, CompTIA) or equivalent. Strong knowledge of ITIL. Full UK driving licence. Proven experience administering Microsoft 365 tenant(s), including user/device management, security baselines, Purview and compliance configuration, and continuous improvement of configuration and service health. Strong endpoint management skills (e.g., Intune policies, device onboarding, patching, software deployment and lifecycle management). Working knowledge of identity and security controls (e.g., MFA, Conditional Access, RBAC/least privilege) and supporting incident response activities. Experience working within a Service Desk/ticketing environment, managing workload to SLAs and owning incidents/requests through to resolution. Demonstrable experience supporting a busy environment, with the ability to prioritise workload and support others through guidance and knowledge sharing. Enthusiastic and passionate about helping others. Excellent problem-solving and decision-making abilities, with a focus on delivering results. Effective communication skills, both verbal and written, with the ability to convey technical information clearly and concisely to non-technical users. What my client will provide: The successful candidate can expect to receive a highly competitive package including: Company quarterly performance bonus scheme Flexible dress code Private Health care Life assurance Permanent Health Insurance Defined Contribution Company Pension (Salary Sacrifice) Employee Assistance Programme Cycle to Work Scheme Free onsite parking (EV charging available) Birthday Gift Job Type: Full-time - Permanent - On Site in Harrogate Holidays : 23 Days plus Bank Holidays Working Hours: 37.5 hours per week Mon-Fri 8:45am - 5:15pm If you believe that this is the role for you, please don't delay in sending me your CV. My client is looking to arrange interviews in the very near future.
May 17, 2026
Full time
JOB: Senior IT Technician LOCATION: Harrogate, North Yorkshire HG1 STATUS: Permanent HOURS: Monday to Friday, 8.45am until 5.15pm SALARY: up to £35k plus many benefits (see below) My client is seeking to employ a full-time, permanent Senior IT Technician. This is an exciting role within a growing international organisation who operate in more than 120 countries. There are real long-term career prospects and considerable training and development opportunities. You'll join a team of six supporting Head Office in Harrogate as well as corporate offices in Bangkok and Nanjing as well as Distributors in the UK and Germany. What you'll do: Maintain reliable & secure IT infrastructure, making recommendations for improvement. Work closely with the IT Manager to implement approved changes and improvements, ensuring work aligns with department goals. Take ownership of complex incidents and escalations, ensuring thorough diagnosis, resolution and clear communication. Develop and maintain technical documentation, procedures, and records. Mentor and support IT Technicians, sharing knowledge and promoting consistent ways of working. Collaborate with colleagues and other departments to enhance operational efficiency. Provide timely technical support to internal users and our Corporate Distributors, ensuring a high standard of service and clear communication. Working areas include: SAAS application development (Zoho One). Microsoft 365 Administration (maintaining and improving M365 tenant(s , including Entra ID, Intune, Purview and compliance controls, plus core services. LAN/WAN network security & patch management. VM management (VMware/Proxmox). Cyber Security & Firewall management. AWS cloud administration. IT Incident response & DR. What you'll need: A minimum of 5+ years' experience in IT Infrastructure/Networking/Service Delivery or equivalent roles. IT relevant certification(s) (BSc, Diploma, CompTIA) or equivalent. Strong knowledge of ITIL. Full UK driving licence. Proven experience administering Microsoft 365 tenant(s), including user/device management, security baselines, Purview and compliance configuration, and continuous improvement of configuration and service health. Strong endpoint management skills (e.g., Intune policies, device onboarding, patching, software deployment and lifecycle management). Working knowledge of identity and security controls (e.g., MFA, Conditional Access, RBAC/least privilege) and supporting incident response activities. Experience working within a Service Desk/ticketing environment, managing workload to SLAs and owning incidents/requests through to resolution. Demonstrable experience supporting a busy environment, with the ability to prioritise workload and support others through guidance and knowledge sharing. Enthusiastic and passionate about helping others. Excellent problem-solving and decision-making abilities, with a focus on delivering results. Effective communication skills, both verbal and written, with the ability to convey technical information clearly and concisely to non-technical users. What my client will provide: The successful candidate can expect to receive a highly competitive package including: Company quarterly performance bonus scheme Flexible dress code Private Health care Life assurance Permanent Health Insurance Defined Contribution Company Pension (Salary Sacrifice) Employee Assistance Programme Cycle to Work Scheme Free onsite parking (EV charging available) Birthday Gift Job Type: Full-time - Permanent - On Site in Harrogate Holidays : 23 Days plus Bank Holidays Working Hours: 37.5 hours per week Mon-Fri 8:45am - 5:15pm If you believe that this is the role for you, please don't delay in sending me your CV. My client is looking to arrange interviews in the very near future.
Use your London Market Insurance experience to work on high value International placements and solve complex Technical Insurance problems for your Clients. Also you'll be able to guide and mentor other team members, often helping them to resolve technical issues. Our client, a global Insurance broker, is seeking an experienced London Market Technician to support their Broking teams on complex placements. Accordingly you will spend two or three days per week in London. What You'll Be Doing as a Senior Insurance Technician Managing technical activities across the broking and placement process Providing technical guidance to brokers on complex risks Conducting technical slip reviews Producing policy documents and handling Client requests Post-placement query handling and liaison with Underwriters Guiding and handling referrals from other team members What we're looking for to be a Senior Insurance Technician Strong Insurance industry experience in a Technician position Good technical knowledge from pre to post placement Experience with MRCs, Endorsements, and International Placements Excellent attention to detail and communication skills Ability to work independently and solve problems What's on Offer Salary up to 60k with bonus Career progression opportunities Private medical, pension, life assurance Employee wellbeing benefits
May 17, 2026
Full time
Use your London Market Insurance experience to work on high value International placements and solve complex Technical Insurance problems for your Clients. Also you'll be able to guide and mentor other team members, often helping them to resolve technical issues. Our client, a global Insurance broker, is seeking an experienced London Market Technician to support their Broking teams on complex placements. Accordingly you will spend two or three days per week in London. What You'll Be Doing as a Senior Insurance Technician Managing technical activities across the broking and placement process Providing technical guidance to brokers on complex risks Conducting technical slip reviews Producing policy documents and handling Client requests Post-placement query handling and liaison with Underwriters Guiding and handling referrals from other team members What we're looking for to be a Senior Insurance Technician Strong Insurance industry experience in a Technician position Good technical knowledge from pre to post placement Experience with MRCs, Endorsements, and International Placements Excellent attention to detail and communication skills Ability to work independently and solve problems What's on Offer Salary up to 60k with bonus Career progression opportunities Private medical, pension, life assurance Employee wellbeing benefits
Use your London Market Insurance experience to work on high value International placements and solve complex Technical Insurance problems for your Clients. Also you'll be able to guide and mentor other team members, often helping them to resolve technical issues. Our client, a global Insurance broker, is seeking an experienced London Market Technician to support their Broking teams on complex placements. Accordingly you will spend two or three days per week in London. What You'll Be Doing as a Senior Insurance Technician Managing technical activities across the broking and placement process Providing technical guidance to brokers on complex risks Conducting technical slip reviews Producing policy documents and handling Client requests Post-placement query handling and liaison with Underwriters Guiding and handling referrals from other team members What we're looking for to be a Senior Insurance Technician Strong Insurance industry experience in a Technician position Good technical knowledge from pre to post placement Experience with MRCs, Endorsements, and International Placements Excellent attention to detail and communication skills Ability to work independently and solve problems What's on Offer Salary up to 60k with bonus Career progression opportunities Private medical, pension, life assurance Employee wellbeing benefits
May 17, 2026
Full time
Use your London Market Insurance experience to work on high value International placements and solve complex Technical Insurance problems for your Clients. Also you'll be able to guide and mentor other team members, often helping them to resolve technical issues. Our client, a global Insurance broker, is seeking an experienced London Market Technician to support their Broking teams on complex placements. Accordingly you will spend two or three days per week in London. What You'll Be Doing as a Senior Insurance Technician Managing technical activities across the broking and placement process Providing technical guidance to brokers on complex risks Conducting technical slip reviews Producing policy documents and handling Client requests Post-placement query handling and liaison with Underwriters Guiding and handling referrals from other team members What we're looking for to be a Senior Insurance Technician Strong Insurance industry experience in a Technician position Good technical knowledge from pre to post placement Experience with MRCs, Endorsements, and International Placements Excellent attention to detail and communication skills Ability to work independently and solve problems What's on Offer Salary up to 60k with bonus Career progression opportunities Private medical, pension, life assurance Employee wellbeing benefits
Premier Recruitment Solutions Ltd
Beaconsfield, Buckinghamshire
Beaconsfield 38,800 - 48,800 Basic Salary + Bonus + 2,000 Sign-On Bonus (Mercedes qualification required for hire banding) We're working with a premium automotive retailer who are expanding their workshop team in Beaconsfield and are looking for skilled Vehicle Technicians across multiple levels. This is a fantastic opportunity to join a high-performance, manufacturer-approved environment with excellent earning potential and genuine long-term career development. You'll be responsible for delivering high-quality servicing, diagnostics, and repair work on vehicles to manufacturer standards, ensuring first-time fixes and an exceptional customer experience built on trust, quality, and precision. Salary Levels (Depending on Experience): Service & Maintenance Technician: 38,800 Qualified Systems Technician: 41,800 Qualified Diagnostic Technician: 43,800 Senior Diagnostic Technician: 48,800 Plus 1,000 sign-on bonus (month 1) + 1,000 (month 13) Now trialling weekend closures (no Saturday or Sunday working) What We're Looking For NVQ / City & Guilds Level 3 in Automotive Proven experience as a Vehicle Technician Full UK driving licence Own tools Experience with Mercedes-Benz (desirable but not essential) What's on Offer This is a business that heavily invests in technician development, manufacturer training, and long-term progression, with clear routes into senior and management roles. Benefits Include: 33 days holiday (rising to 37 with service) Flexible working arrangements Full Mercedes-Benz manufacturer & EV training Management development programmes Enhanced maternity & paternity leave Share incentive scheme Tool insurance programme Pension scheme Retail cashback & discounts platform Preferential servicing rates & colleague vehicle scheme This is a brilliant opportunity to join a premium automotive environment with strong earning potential, excellent working conditions, and industry-leading training. Premier Recruitment Solutions Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. We are an equal opportunities employer and all applications will be assessed solely on merit. INDSAL
May 17, 2026
Full time
Beaconsfield 38,800 - 48,800 Basic Salary + Bonus + 2,000 Sign-On Bonus (Mercedes qualification required for hire banding) We're working with a premium automotive retailer who are expanding their workshop team in Beaconsfield and are looking for skilled Vehicle Technicians across multiple levels. This is a fantastic opportunity to join a high-performance, manufacturer-approved environment with excellent earning potential and genuine long-term career development. You'll be responsible for delivering high-quality servicing, diagnostics, and repair work on vehicles to manufacturer standards, ensuring first-time fixes and an exceptional customer experience built on trust, quality, and precision. Salary Levels (Depending on Experience): Service & Maintenance Technician: 38,800 Qualified Systems Technician: 41,800 Qualified Diagnostic Technician: 43,800 Senior Diagnostic Technician: 48,800 Plus 1,000 sign-on bonus (month 1) + 1,000 (month 13) Now trialling weekend closures (no Saturday or Sunday working) What We're Looking For NVQ / City & Guilds Level 3 in Automotive Proven experience as a Vehicle Technician Full UK driving licence Own tools Experience with Mercedes-Benz (desirable but not essential) What's on Offer This is a business that heavily invests in technician development, manufacturer training, and long-term progression, with clear routes into senior and management roles. Benefits Include: 33 days holiday (rising to 37 with service) Flexible working arrangements Full Mercedes-Benz manufacturer & EV training Management development programmes Enhanced maternity & paternity leave Share incentive scheme Tool insurance programme Pension scheme Retail cashback & discounts platform Preferential servicing rates & colleague vehicle scheme This is a brilliant opportunity to join a premium automotive environment with strong earning potential, excellent working conditions, and industry-leading training. Premier Recruitment Solutions Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. We are an equal opportunities employer and all applications will be assessed solely on merit. INDSAL
Job Title: Mobile SMART Repair Technicians - Nationwide Opportunities Salary: £45K per annum + highly achievable £60k OTE (Uncapped) Job Type : Full-time, Permanent Location: UK - Various locations Repaired Today Group Ltd are looking to recruit a number of Mobile SMART Repair Technicians for a variety of locations across the UK. The positions are ideally suited to someone that has experience in larger same day repairs, including fitting parts such as bumpers, wings, wingmirrors and trims. Who are we? Repaired Today are a fast-growing mobile repair service specialising in the repair of bumper scuffs, scratches and dents. Our IMI accredited technicians are all highly skilled, performing repairs for a number of large fleets and insurance companies. We have full coverage across the UK and you will be supported by our amazing team based across the UK and headquartered in Minstead (Hampshire). Our team are very passionate about what we do! They are also friendly, very knowledgeable and go out of their way to help each other. Alongside a competitive salary you will be supplied with: A bespoke, fully equipped company vehicle. Achievable and uncapped bonus scheme. Fuel card (Business mileage) IMI Senior Technician Accreditation (fully funded) Scheduled appointments. Tablet (to manage your daily/weekly schedule). Onboarding programme and ongoing support from our highly experienced team. Access to further external training options. What you will be doing day to day? Visiting customers at their home or workplace to perform the vehicle repairs. Preparing and priming bodywork to market leading specification. The fitting of minor parts including bumpers, wings, trims and lights. Mixing and colour-matching, painting all repaired areas to a high standard, and polishing as appropriate. Who are we looking for? Customer focused technicians who take pride in their work and want to offer the best service to our customers. Team players who are happy working on their own! Our friendly team work very hard to support our technicians, so we are looking for people who will enjoy being part of a dedicated group of technicians, engineers & schedulers. Technicians with experience in larger same day repairs, including fitting parts such as bumpers, wings, wingmirrors and trims. Body repair experience in MET (Mechanical, Electrical & Trim), Prep & Paintwork Experience delivering quality finish in solid, metallics & ideally pearlescent. Benefits: Highly achievable performance related bonus. Company pension. If you require any reasonable adjustments to support you through the interview process, please let the recruiter know. We are committed to ensuring an inclusive and accessible experience for all candidates.
May 17, 2026
Full time
Job Title: Mobile SMART Repair Technicians - Nationwide Opportunities Salary: £45K per annum + highly achievable £60k OTE (Uncapped) Job Type : Full-time, Permanent Location: UK - Various locations Repaired Today Group Ltd are looking to recruit a number of Mobile SMART Repair Technicians for a variety of locations across the UK. The positions are ideally suited to someone that has experience in larger same day repairs, including fitting parts such as bumpers, wings, wingmirrors and trims. Who are we? Repaired Today are a fast-growing mobile repair service specialising in the repair of bumper scuffs, scratches and dents. Our IMI accredited technicians are all highly skilled, performing repairs for a number of large fleets and insurance companies. We have full coverage across the UK and you will be supported by our amazing team based across the UK and headquartered in Minstead (Hampshire). Our team are very passionate about what we do! They are also friendly, very knowledgeable and go out of their way to help each other. Alongside a competitive salary you will be supplied with: A bespoke, fully equipped company vehicle. Achievable and uncapped bonus scheme. Fuel card (Business mileage) IMI Senior Technician Accreditation (fully funded) Scheduled appointments. Tablet (to manage your daily/weekly schedule). Onboarding programme and ongoing support from our highly experienced team. Access to further external training options. What you will be doing day to day? Visiting customers at their home or workplace to perform the vehicle repairs. Preparing and priming bodywork to market leading specification. The fitting of minor parts including bumpers, wings, trims and lights. Mixing and colour-matching, painting all repaired areas to a high standard, and polishing as appropriate. Who are we looking for? Customer focused technicians who take pride in their work and want to offer the best service to our customers. Team players who are happy working on their own! Our friendly team work very hard to support our technicians, so we are looking for people who will enjoy being part of a dedicated group of technicians, engineers & schedulers. Technicians with experience in larger same day repairs, including fitting parts such as bumpers, wings, wingmirrors and trims. Body repair experience in MET (Mechanical, Electrical & Trim), Prep & Paintwork Experience delivering quality finish in solid, metallics & ideally pearlescent. Benefits: Highly achievable performance related bonus. Company pension. If you require any reasonable adjustments to support you through the interview process, please let the recruiter know. We are committed to ensuring an inclusive and accessible experience for all candidates.
Service Technician Basic Salary: 37,300 OTE: 44,750 (performance-based: time saved & team profit) uncapped, you can earn more! Hours: Full-time, 45 hours per week (rota including weekends) Benefits: 25 days annual leave + bank holidays (increasing with service), life assurance, pension scheme, tool insurance, colleague discounts, and lifestyle benefits. Advance your technical career within a manufacturer-led, performance-driven aftersales environment supported by modern workshop facilities and continuous technical training. We are seeking a skilled Service Technician or a Diagnostic Technician to join a high-performing after-sales team. This role is suited to an experienced technician who is confident working to manufacturer standards. The Role As a Service within the workshop, you will be responsible for delivering first-time fixes, and high-quality repair work , supporting both customer satisfaction and workshop efficiency. As a Service Technician, you will carry out all servicing for our clients' brand. Key responsibilities include: Carrying out servicing, maintenance, and repair work across a broad vehicle range, including warranty repairs and manufacturer campaigns Completing a wide scope of work, from routine servicing through to major repairs such as timing and cambelt replacements , to a consistently high standard. Conducting Vehicle Health Checks (eVHCs) and producing detailed, accurate technical reports and repair recommendations. Accurately completing digital job cards, technical write-ups and supporting documentation in line with audit, compliance and quality requirements. Working closely with workshop control and service teams to support productivity, quality assurance and customer outcomes. What We're Looking For IMI / City & Guilds Level 3 qualification (or equivalent) in Light Vehicle Maintenance & Repair. Demonstrable experience as a Service Technician, ideally within a franchised or manufacturer-approved environment. A methodical, process-driven approach with a clear focus on safety, quality and efficiency . MOT Licence, desirable, not essential (training and certification available if not currently held). A technician committed to continuous learning and progression through manufacturer accreditation and EV/hybrid training pathways . What's on Offer Competitive basic salary with a performance-related bonus structure. Manufacturer-backed training , including electric and hybrid vehicle servicing and repair. Clear career development and accreditation pathways , including senior and master technician progression. Financial protection through life assurance, tool insurance and a contributory pension scheme. Access to exclusive colleague discounts , wellbeing support and employee benefit platform.
May 16, 2026
Full time
Service Technician Basic Salary: 37,300 OTE: 44,750 (performance-based: time saved & team profit) uncapped, you can earn more! Hours: Full-time, 45 hours per week (rota including weekends) Benefits: 25 days annual leave + bank holidays (increasing with service), life assurance, pension scheme, tool insurance, colleague discounts, and lifestyle benefits. Advance your technical career within a manufacturer-led, performance-driven aftersales environment supported by modern workshop facilities and continuous technical training. We are seeking a skilled Service Technician or a Diagnostic Technician to join a high-performing after-sales team. This role is suited to an experienced technician who is confident working to manufacturer standards. The Role As a Service within the workshop, you will be responsible for delivering first-time fixes, and high-quality repair work , supporting both customer satisfaction and workshop efficiency. As a Service Technician, you will carry out all servicing for our clients' brand. Key responsibilities include: Carrying out servicing, maintenance, and repair work across a broad vehicle range, including warranty repairs and manufacturer campaigns Completing a wide scope of work, from routine servicing through to major repairs such as timing and cambelt replacements , to a consistently high standard. Conducting Vehicle Health Checks (eVHCs) and producing detailed, accurate technical reports and repair recommendations. Accurately completing digital job cards, technical write-ups and supporting documentation in line with audit, compliance and quality requirements. Working closely with workshop control and service teams to support productivity, quality assurance and customer outcomes. What We're Looking For IMI / City & Guilds Level 3 qualification (or equivalent) in Light Vehicle Maintenance & Repair. Demonstrable experience as a Service Technician, ideally within a franchised or manufacturer-approved environment. A methodical, process-driven approach with a clear focus on safety, quality and efficiency . MOT Licence, desirable, not essential (training and certification available if not currently held). A technician committed to continuous learning and progression through manufacturer accreditation and EV/hybrid training pathways . What's on Offer Competitive basic salary with a performance-related bonus structure. Manufacturer-backed training , including electric and hybrid vehicle servicing and repair. Clear career development and accreditation pathways , including senior and master technician progression. Financial protection through life assurance, tool insurance and a contributory pension scheme. Access to exclusive colleague discounts , wellbeing support and employee benefit platform.
Associate Director of Business Development The Associate Director of Business Development for Markerstudy Retail is the spearhead for the "engine room" of growth and the role is designed to lead the business development strategy for Markerstudy Retail, specifically focusing on the acquisition and delivery of new corporate partnerships. The Associate Director will be responsible for leading a high-performing team to identify, develop, and deliver innovative insurance propositions for corporate partners, managing everything from initial market mapping to final contract execution and solution design. We are a flexible, hybrid working employer. We do have offices based in Manchester, Peterborough and London where frequent travel to would be expected although the primary role will be out and about seeing clients and partners as and when required. Key Responsibilities Strategy & Pipeline Development Strategic Growth : Develop and implement a robust business development strategy aligned with our growth objectives, specifically targeting the expansion of corporate partnership channels, primarily for motor, household and pet opportunities. Market Mapping & Research : Conduct in-depth market research to identify new sector opportunities and emerging trends in the personal lines market to stay ahead of competitors. Pipeline Management : Proactively build and manage a multi-stage pipeline of high-value corporate clients, ensuring a consistent flow of opportunities from lead generation to conversion. Sales Playbooks : Develop and implement repeatable sales processes and "playbooks" to standardise the approach to new business acquisition. Proposition Design & Delivery Solution Design : Lead the creation of bespoke insurance propositions tailored to the unique needs of corporate partners and their employee/customer bases. Cross-Functional Collaboration : Work closely with commercial directors, product development, operations, technology and claims teams to ensure that new propositions are operationally viable and commercially sound. Delivery Oversight : Manage the transition of new partnerships from the sales phase to full operational delivery, ensuring a seamless implementation for the partner. Negotiation & Commercial Management Contract Negotiation : Lead complex negotiations regarding commercial terms, service level agreements (SLAs), and contractual negotiations to ensure profitable and sustainable partnerships. Commercial Viability : Conduct financial analysis and develop business cases to justify new partnership investments to the Executive Leadership Team. Team Leadership & Performance Team Management : Direct and mentor a team of business development professionals, setting clear KPIs and fostering a culture of accountability and excellence. Performance Monitoring : Regularly report on team performance, pipeline health, and revenue targets to senior management. Key Skills & Experience Proven track record in senior-level business development within the UK insurance sector, with specific success in securing large-scale corporate or affinity partnerships. Exceptional influencing and negotiation skills, with the ability to engage credibly with C-suite stakeholders at national and multinational organisations. Demonstrated experience in leading, coaching, and developing high-performing sales or business development teams. Deep understanding of the UK personal lines market, regulatory requirements (FCA), and the dynamics of corporate partnerships. What we offer in return? A collaborative and fast paced work environment Private Medical Insurance Yearly bonus scheme 30 days annual leave plus Bank Holidays and the ability to buy additional leave (annual leave also increases with service) Life Assurance 4x annual salary Vibrant, modern offices About Us Markerstudy Insurance Services Limited (MISL) is one of the largest Managing General Agents in the UK. With a strong presence in the UK motor insurance market, we specialise in niche motor cover, where our solid market knowledge and experience enables us to create highly targeted products. Our success is underpinned by our underwriting strategy to identify and apply special risk factors to the customers' advantage. That, and our skilled underwriting technicians who are friendly, accessible and empowered to make decisions. We only transact business through professional UK insurance intermediaries and we take pride in fostering excellent working relationships. Our products feature prominently on Aggregators' sites, such as Confused, Go Compare and Compare the Market, via our broker partners.
May 16, 2026
Full time
Associate Director of Business Development The Associate Director of Business Development for Markerstudy Retail is the spearhead for the "engine room" of growth and the role is designed to lead the business development strategy for Markerstudy Retail, specifically focusing on the acquisition and delivery of new corporate partnerships. The Associate Director will be responsible for leading a high-performing team to identify, develop, and deliver innovative insurance propositions for corporate partners, managing everything from initial market mapping to final contract execution and solution design. We are a flexible, hybrid working employer. We do have offices based in Manchester, Peterborough and London where frequent travel to would be expected although the primary role will be out and about seeing clients and partners as and when required. Key Responsibilities Strategy & Pipeline Development Strategic Growth : Develop and implement a robust business development strategy aligned with our growth objectives, specifically targeting the expansion of corporate partnership channels, primarily for motor, household and pet opportunities. Market Mapping & Research : Conduct in-depth market research to identify new sector opportunities and emerging trends in the personal lines market to stay ahead of competitors. Pipeline Management : Proactively build and manage a multi-stage pipeline of high-value corporate clients, ensuring a consistent flow of opportunities from lead generation to conversion. Sales Playbooks : Develop and implement repeatable sales processes and "playbooks" to standardise the approach to new business acquisition. Proposition Design & Delivery Solution Design : Lead the creation of bespoke insurance propositions tailored to the unique needs of corporate partners and their employee/customer bases. Cross-Functional Collaboration : Work closely with commercial directors, product development, operations, technology and claims teams to ensure that new propositions are operationally viable and commercially sound. Delivery Oversight : Manage the transition of new partnerships from the sales phase to full operational delivery, ensuring a seamless implementation for the partner. Negotiation & Commercial Management Contract Negotiation : Lead complex negotiations regarding commercial terms, service level agreements (SLAs), and contractual negotiations to ensure profitable and sustainable partnerships. Commercial Viability : Conduct financial analysis and develop business cases to justify new partnership investments to the Executive Leadership Team. Team Leadership & Performance Team Management : Direct and mentor a team of business development professionals, setting clear KPIs and fostering a culture of accountability and excellence. Performance Monitoring : Regularly report on team performance, pipeline health, and revenue targets to senior management. Key Skills & Experience Proven track record in senior-level business development within the UK insurance sector, with specific success in securing large-scale corporate or affinity partnerships. Exceptional influencing and negotiation skills, with the ability to engage credibly with C-suite stakeholders at national and multinational organisations. Demonstrated experience in leading, coaching, and developing high-performing sales or business development teams. Deep understanding of the UK personal lines market, regulatory requirements (FCA), and the dynamics of corporate partnerships. What we offer in return? A collaborative and fast paced work environment Private Medical Insurance Yearly bonus scheme 30 days annual leave plus Bank Holidays and the ability to buy additional leave (annual leave also increases with service) Life Assurance 4x annual salary Vibrant, modern offices About Us Markerstudy Insurance Services Limited (MISL) is one of the largest Managing General Agents in the UK. With a strong presence in the UK motor insurance market, we specialise in niche motor cover, where our solid market knowledge and experience enables us to create highly targeted products. Our success is underpinned by our underwriting strategy to identify and apply special risk factors to the customers' advantage. That, and our skilled underwriting technicians who are friendly, accessible and empowered to make decisions. We only transact business through professional UK insurance intermediaries and we take pride in fostering excellent working relationships. Our products feature prominently on Aggregators' sites, such as Confused, Go Compare and Compare the Market, via our broker partners.
AAT Job opportunity in Hemel Hempstead AAT qualified or qualified by experience opportunity to work for an exciting Accountancy Firm based in Milton Keynes Reconciliation of balance sheet accounts. Dealing with wide variety of client queries. Preparation of VAT returns filing. Assisting senior team members with finalising books for year end accounts. Benefits and employment details Salary Sacrifice Pension Scheme. Private Medical Insurance. Death in Service scheme. Annual Leave 25 days per annum. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
May 16, 2026
Full time
AAT Job opportunity in Hemel Hempstead AAT qualified or qualified by experience opportunity to work for an exciting Accountancy Firm based in Milton Keynes Reconciliation of balance sheet accounts. Dealing with wide variety of client queries. Preparation of VAT returns filing. Assisting senior team members with finalising books for year end accounts. Benefits and employment details Salary Sacrifice Pension Scheme. Private Medical Insurance. Death in Service scheme. Annual Leave 25 days per annum. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Use your London Market Insurance experience to work on high value International placements and solve complex Technical Insurance problems for your Clients. Also you'll be able to guide and mentor other team members, often helping them to resolve technical issues. Our client, a global Insurance broker, is seeking an experienced London Market Technician to support their Broking teams on complex placem click apply for full job details
May 15, 2026
Full time
Use your London Market Insurance experience to work on high value International placements and solve complex Technical Insurance problems for your Clients. Also you'll be able to guide and mentor other team members, often helping them to resolve technical issues. Our client, a global Insurance broker, is seeking an experienced London Market Technician to support their Broking teams on complex placem click apply for full job details
Use your London Market Insurance experience to work on high value International placements and solve complex Technical Insurance problems for your Clients. Also you'll be able to guide and mentor other team members, often helping them to resolve technical issues. Our client, a global Insurance broker, is seeking an experienced London Market Technician to support their Broking teams on complex placements. What You'll Be Doing as a Senior Insurance Technician Managing technical activities across the broking and placement process Providing technical guidance to brokers on complex risks Conducting technical slip reviews Producing policy documents and handling Client requests Post-placement query handling and liaison with Underwriters Guiding and handling referrals from other team members What We're Looking For From a Senior Insurance Technician Strong Insurance industry experience in a Technician position Good technical knowledge from pre to post placement Experience with MRCs, Endorsements, and International Placements Excellent attention to detail and communication skills Ability to work independently and solve problems What's on Offer Salary up to 70k+ with bonus Hybrid working Career progression opportunities Private medical, pension, life assurance Employee wellbeing benefits
May 13, 2026
Full time
Use your London Market Insurance experience to work on high value International placements and solve complex Technical Insurance problems for your Clients. Also you'll be able to guide and mentor other team members, often helping them to resolve technical issues. Our client, a global Insurance broker, is seeking an experienced London Market Technician to support their Broking teams on complex placements. What You'll Be Doing as a Senior Insurance Technician Managing technical activities across the broking and placement process Providing technical guidance to brokers on complex risks Conducting technical slip reviews Producing policy documents and handling Client requests Post-placement query handling and liaison with Underwriters Guiding and handling referrals from other team members What We're Looking For From a Senior Insurance Technician Strong Insurance industry experience in a Technician position Good technical knowledge from pre to post placement Experience with MRCs, Endorsements, and International Placements Excellent attention to detail and communication skills Ability to work independently and solve problems What's on Offer Salary up to 70k+ with bonus Hybrid working Career progression opportunities Private medical, pension, life assurance Employee wellbeing benefits
IT Service Delivery Manager / IT Customer Service Manager Position: Senior Service Manager (internal name) Location: Ringwood, Hampshire + Hybrid home working (non-contractual) Salary: £40,000 + Overtime +Benefits + Company Profit Share Hours: 37.5 hours per week The Role Working in a team of three Senior Service Managers, reporting to the Service Delivery Manager, you will form part of a well-established service management team. You will be helping to lead the delivery of high-quality IT support services and drive continuous improvement across our operational environment. You will be responsible, as a team, for the delivery of our support services. You will take responsibility for the end to end customer experience, ensuring service excellence through effective alignment of people, processes and technology. You will identify improvement opportunities, drive change, and ensure ISO management systems are actively promoted and embedded across the support team. As a Senior Support Manager, you will manage a team of Service Managers and 2nd Line Technicians to their full potential. Duties Include: Identify and mitigate risks which could impact our services, performance or compliance. Produce and interpret departmental KPI reports to assess operational performance, monitor efficiency, identify risks, and recommend improvements to support department objectives. Act as a key representative for the support department during service transitions, change initiatives, and project delivery. Champion our commitment to ISO management systems within the support team, embedding best practice and continuous improvement. Skills and Experience: Experience in Service Delivery or IT Service Management (3 years preferred), with proven people management experience, a strong track record managing incidents, problems, and major incidents. Solid understanding of IT support environments, ideally with previous hands-on troubleshooting or IT operations experience. Experience and knowledge of using ITIL best practice. Excellent communication and stakeholder management skills, manage escalations professionally, and present confidently. Strong analytical and reporting ability. Ability to learn new technologies quickly. Organised and adaptable, capable of managing multiple priorities and performing effectively under pressure. Proactive and improvement focused, committed to continuous learning, professional development, and raising service standards. The role is subject to a standard clear DBS being received. The Package: Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Company sick pay policy. Pension Scheme. Private Medical Insurance including dental. Free Parking. Hybrid Working. Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! Trusted Technology Partnership Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years. We are an Employee Ownership Trust. We are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, software development and technical consultancy. We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams and departments. Join our friendly company, where a great team and a positive culture await you.
May 12, 2026
Full time
IT Service Delivery Manager / IT Customer Service Manager Position: Senior Service Manager (internal name) Location: Ringwood, Hampshire + Hybrid home working (non-contractual) Salary: £40,000 + Overtime +Benefits + Company Profit Share Hours: 37.5 hours per week The Role Working in a team of three Senior Service Managers, reporting to the Service Delivery Manager, you will form part of a well-established service management team. You will be helping to lead the delivery of high-quality IT support services and drive continuous improvement across our operational environment. You will be responsible, as a team, for the delivery of our support services. You will take responsibility for the end to end customer experience, ensuring service excellence through effective alignment of people, processes and technology. You will identify improvement opportunities, drive change, and ensure ISO management systems are actively promoted and embedded across the support team. As a Senior Support Manager, you will manage a team of Service Managers and 2nd Line Technicians to their full potential. Duties Include: Identify and mitigate risks which could impact our services, performance or compliance. Produce and interpret departmental KPI reports to assess operational performance, monitor efficiency, identify risks, and recommend improvements to support department objectives. Act as a key representative for the support department during service transitions, change initiatives, and project delivery. Champion our commitment to ISO management systems within the support team, embedding best practice and continuous improvement. Skills and Experience: Experience in Service Delivery or IT Service Management (3 years preferred), with proven people management experience, a strong track record managing incidents, problems, and major incidents. Solid understanding of IT support environments, ideally with previous hands-on troubleshooting or IT operations experience. Experience and knowledge of using ITIL best practice. Excellent communication and stakeholder management skills, manage escalations professionally, and present confidently. Strong analytical and reporting ability. Ability to learn new technologies quickly. Organised and adaptable, capable of managing multiple priorities and performing effectively under pressure. Proactive and improvement focused, committed to continuous learning, professional development, and raising service standards. The role is subject to a standard clear DBS being received. The Package: Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Company sick pay policy. Pension Scheme. Private Medical Insurance including dental. Free Parking. Hybrid Working. Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! Trusted Technology Partnership Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years. We are an Employee Ownership Trust. We are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, software development and technical consultancy. We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams and departments. Join our friendly company, where a great team and a positive culture await you.
An exciting opportunity has arisen for a Payroll Assistant to join an independent accountancy firm, delivering comprehensive payroll solutions for a diverse range of clients. As a Payroll Assistant, you will manage a portfolio of client payrolls, ensuring accurate, timely, and compliant processing while supporting overall team objectives. This full-time role offers salary circa £24,000 - £28,000 and benefits. You will be responsible for: Processing assigned client payrolls accurately and on schedule. Inputting data and preparing detailed payroll reports. Highlighting anomalies or issues to clients and supporting resolution. Ensuring timely submissions and payments to HMRC, pensions, and other third parties. Maintaining payroll records in line with statutory requirements. Assisting with month-end, year-end, and ad-hoc payroll tasks. Supporting audit readiness and identifying discrepancies or risks. What we are looking for: Previously worked as a Payroll Assistant, Payroll administrator, Payroll Officer, Payroll Clerk, Payroll Executive, Payroll Specialist, Payroll Coordinator, Junior Accountant, Accounts Assistant, Finance Assistant, Bookkeeper, Accounts Semi Senior, Accounts Junior, Accounting Technician or in a similar role. Experience in payroll administration. Knowledge of payroll concepts including PAYE, National Insurance, pensions, holiday pay, SSP, SMP, and related legislation. Ideally have 1 year of payroll experience. Excellent attention to detail and organisational skills. Skilled in Microsoft Excel and familiarity with payroll software. What's on offer: Competitive salary Company pension scheme A supportive and professional work environment with opportunities for development. Apply now for this great Payroll Assistant opportunity to join a respected payroll services organisation and develop your career. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Oct 08, 2025
Full time
An exciting opportunity has arisen for a Payroll Assistant to join an independent accountancy firm, delivering comprehensive payroll solutions for a diverse range of clients. As a Payroll Assistant, you will manage a portfolio of client payrolls, ensuring accurate, timely, and compliant processing while supporting overall team objectives. This full-time role offers salary circa £24,000 - £28,000 and benefits. You will be responsible for: Processing assigned client payrolls accurately and on schedule. Inputting data and preparing detailed payroll reports. Highlighting anomalies or issues to clients and supporting resolution. Ensuring timely submissions and payments to HMRC, pensions, and other third parties. Maintaining payroll records in line with statutory requirements. Assisting with month-end, year-end, and ad-hoc payroll tasks. Supporting audit readiness and identifying discrepancies or risks. What we are looking for: Previously worked as a Payroll Assistant, Payroll administrator, Payroll Officer, Payroll Clerk, Payroll Executive, Payroll Specialist, Payroll Coordinator, Junior Accountant, Accounts Assistant, Finance Assistant, Bookkeeper, Accounts Semi Senior, Accounts Junior, Accounting Technician or in a similar role. Experience in payroll administration. Knowledge of payroll concepts including PAYE, National Insurance, pensions, holiday pay, SSP, SMP, and related legislation. Ideally have 1 year of payroll experience. Excellent attention to detail and organisational skills. Skilled in Microsoft Excel and familiarity with payroll software. What's on offer: Competitive salary Company pension scheme A supportive and professional work environment with opportunities for development. Apply now for this great Payroll Assistant opportunity to join a respected payroll services organisation and develop your career. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Job Title: Junior Infrastructure Engineer Location: Sharston, M22 4SN Salary : £30,000 - £32,000, dependent on experience Job type: Full time, Permanent About us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 70 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 7,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business. About the role: We're looking for a proactive junior infrastructure engineer to join our growing IT team. You'll work alongside our senior infrastructure engineer to support, diagnose, and resolve technical issues across our predominantly on-premise Microsoft estate. This is a hands-on, experienced second-line support level role - ideal for someone with solid troubleshooting skills and a passion for infrastructure. Responsibilities: Provide support for infrastructure-related issues across servers, networks, and end-user devices Troubleshoot and resolve issues within Windows Server, Active Directory, Group Policy, and Office 365 Maintain and monitor core systems including backups, patching, and antivirus Escalate complex issues to the Senior Infrastructure Engineer or external vendors as needed Document fixes, procedures, and known issues for internal knowledge base Support hardware deployments, upgrades, and routine maintenance Collaborate with Helpdesk and other IT staff to ensure smooth resolution of tickets Person Specification: Essential Skills & Experience At least 3 years experience in a 2nd line support or infrastructure support role Strong knowledge of Microsoft technologies: Windows Server, AD, Group Policy, Office 365 Familiarity with networking fundamentals (DNS, DHCP, TCP/IP) Comfortable working in an onsite environment with physical hardware Excellent problem-solving and communication skills Full UK Driving Licence is essential as offsite support may be required Desirable Skills & Experience Exposure to backup technologies (e.g., Veeam), endpoint protection, or monitoring tools Experience with VMware and Hyper-V virtualisation platforms Experience with Cisco Meraki network solutions Any relevant certifications (e.g., CompTIA (A+,Server+,Network+), Microsoft) Salary & Hours: Salary of £30,000 - £32,000, dependent on experience Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday - all office based Benefits: On-site Working - At our South Court office 23 Days Holiday - Rising to 26 days, plus bank/public holidays Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with experience or relevant job titles of; VMWare, Microsoft Servers, 2nd Line IT Technical Support, IT Systems Engineer, IT Systems Technician, Infrastructure Engineer, Senior IT Engineer, 2nd Line Support Engineer, Network Support, Server Support Technician will also be considered for this role.
Oct 07, 2025
Full time
Job Title: Junior Infrastructure Engineer Location: Sharston, M22 4SN Salary : £30,000 - £32,000, dependent on experience Job type: Full time, Permanent About us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 70 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 7,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business. About the role: We're looking for a proactive junior infrastructure engineer to join our growing IT team. You'll work alongside our senior infrastructure engineer to support, diagnose, and resolve technical issues across our predominantly on-premise Microsoft estate. This is a hands-on, experienced second-line support level role - ideal for someone with solid troubleshooting skills and a passion for infrastructure. Responsibilities: Provide support for infrastructure-related issues across servers, networks, and end-user devices Troubleshoot and resolve issues within Windows Server, Active Directory, Group Policy, and Office 365 Maintain and monitor core systems including backups, patching, and antivirus Escalate complex issues to the Senior Infrastructure Engineer or external vendors as needed Document fixes, procedures, and known issues for internal knowledge base Support hardware deployments, upgrades, and routine maintenance Collaborate with Helpdesk and other IT staff to ensure smooth resolution of tickets Person Specification: Essential Skills & Experience At least 3 years experience in a 2nd line support or infrastructure support role Strong knowledge of Microsoft technologies: Windows Server, AD, Group Policy, Office 365 Familiarity with networking fundamentals (DNS, DHCP, TCP/IP) Comfortable working in an onsite environment with physical hardware Excellent problem-solving and communication skills Full UK Driving Licence is essential as offsite support may be required Desirable Skills & Experience Exposure to backup technologies (e.g., Veeam), endpoint protection, or monitoring tools Experience with VMware and Hyper-V virtualisation platforms Experience with Cisco Meraki network solutions Any relevant certifications (e.g., CompTIA (A+,Server+,Network+), Microsoft) Salary & Hours: Salary of £30,000 - £32,000, dependent on experience Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday - all office based Benefits: On-site Working - At our South Court office 23 Days Holiday - Rising to 26 days, plus bank/public holidays Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with experience or relevant job titles of; VMWare, Microsoft Servers, 2nd Line IT Technical Support, IT Systems Engineer, IT Systems Technician, Infrastructure Engineer, Senior IT Engineer, 2nd Line Support Engineer, Network Support, Server Support Technician will also be considered for this role.
Product Owner CoordinateRx Location: Exeter, Devon / Hybrid (minimum two days per week in the office) Contract: Permanent, full-time About Us At FDB (First Databank), we create and deliver the world s most trusted drug knowledge, enabling healthcare professionals to make critical decisions that improve patient safety, efficiency, and outcomes. Our solutions are embedded across hospitals, GP practices, pharmacies, and wider healthcare systems, supporting millions of patients every day. Our values guide everything we do: Better Together, Clear Expectations, Constantly Curious, and Health at the Heart. If these resonate with you, you ll feel right at home with us. The Opportunity We are seeking an experienced Product Owner to lead CoordinateRx our newest digital healthcare solution, designed to support medicines optimisation and coordination across the NHS. This is a unique opportunity to shape a product that delivers meaningful change for clinicians and patients, helping the NHS provide safer, more joined-up care at a system level. You ll be accountable for the product roadmap, ensuring CoordinateRx evolves in line with customer needs, NHS priorities, and our wider business strategy. What You ll Do - Define and deliver the product roadmap, ensuring every enhancement demonstrates measurable value for users and customers. - Engage NHS stakeholders across Integrated Care Boards (ICBs), providers, and commissioners to understand their medicines-related challenges and co-create solutions. - Apply your expertise in medicines management to shape digital solutions that support strategic initiatives and better outcomes. - Identify growth opportunities, uncovering innovative ways for CoordinateRx to deliver additional value at scale. - Collaborate across FDB, ensuring new initiatives are effectively implemented and successfully adopted. About You We re looking for someone who combines strategic vision with a willingness to roll up their sleeves to make things happen, bringing strong knowledge of medicines management and NHS system-level challenges. You will have: - In-depth knowledge of the NHS, particularly at system level (ICBs, medicines optimisation programmes, and cross-organisation coordination). - Expertise in medicines management and its impact on patient outcomes and service efficiency. - Experience working with digital healthcare solutions, ideally leading on the development or rollout of new initiatives. - Proven ability to engage stakeholders from clinicians to NHS leaders to explore problems, test ideas, and build consensus around solutions. You will need to have excellent communication and influencing skills, with the confidence to present to senior stakeholders and internal teams, as well as a growth mindset, with the drive to take on new challenges and adapt flexibly to the needs of the business. Experience as a pharmacist or pharmacy technician would be highly advantageous, as would prior exposure to Agile/Scrum product development. Why Join Us? - Competitive salary - Flexible and hybrid working options - 25 days annual leave (with the option to buy up to 5 additional days) - Enhanced pension scheme - Health & wellbeing benefits, including HealthShields cashback, a wellbeing allowance and a coaching scheme - Life assurance and permanent health insurance - Charity days and volunteering opportunities - Electric Vehicle scheme This is a hybrid role, with the expectation to be in the office at least two days per week. Apply Now This is more than a Product Owner role - it s a chance to help shape the future of medicines optimisation in the NHS, supported by a collaborative, forward-thinking team. If you re passionate about digital healthcare and want to make a difference at scale, we d love to hear from you.
Oct 06, 2025
Full time
Product Owner CoordinateRx Location: Exeter, Devon / Hybrid (minimum two days per week in the office) Contract: Permanent, full-time About Us At FDB (First Databank), we create and deliver the world s most trusted drug knowledge, enabling healthcare professionals to make critical decisions that improve patient safety, efficiency, and outcomes. Our solutions are embedded across hospitals, GP practices, pharmacies, and wider healthcare systems, supporting millions of patients every day. Our values guide everything we do: Better Together, Clear Expectations, Constantly Curious, and Health at the Heart. If these resonate with you, you ll feel right at home with us. The Opportunity We are seeking an experienced Product Owner to lead CoordinateRx our newest digital healthcare solution, designed to support medicines optimisation and coordination across the NHS. This is a unique opportunity to shape a product that delivers meaningful change for clinicians and patients, helping the NHS provide safer, more joined-up care at a system level. You ll be accountable for the product roadmap, ensuring CoordinateRx evolves in line with customer needs, NHS priorities, and our wider business strategy. What You ll Do - Define and deliver the product roadmap, ensuring every enhancement demonstrates measurable value for users and customers. - Engage NHS stakeholders across Integrated Care Boards (ICBs), providers, and commissioners to understand their medicines-related challenges and co-create solutions. - Apply your expertise in medicines management to shape digital solutions that support strategic initiatives and better outcomes. - Identify growth opportunities, uncovering innovative ways for CoordinateRx to deliver additional value at scale. - Collaborate across FDB, ensuring new initiatives are effectively implemented and successfully adopted. About You We re looking for someone who combines strategic vision with a willingness to roll up their sleeves to make things happen, bringing strong knowledge of medicines management and NHS system-level challenges. You will have: - In-depth knowledge of the NHS, particularly at system level (ICBs, medicines optimisation programmes, and cross-organisation coordination). - Expertise in medicines management and its impact on patient outcomes and service efficiency. - Experience working with digital healthcare solutions, ideally leading on the development or rollout of new initiatives. - Proven ability to engage stakeholders from clinicians to NHS leaders to explore problems, test ideas, and build consensus around solutions. You will need to have excellent communication and influencing skills, with the confidence to present to senior stakeholders and internal teams, as well as a growth mindset, with the drive to take on new challenges and adapt flexibly to the needs of the business. Experience as a pharmacist or pharmacy technician would be highly advantageous, as would prior exposure to Agile/Scrum product development. Why Join Us? - Competitive salary - Flexible and hybrid working options - 25 days annual leave (with the option to buy up to 5 additional days) - Enhanced pension scheme - Health & wellbeing benefits, including HealthShields cashback, a wellbeing allowance and a coaching scheme - Life assurance and permanent health insurance - Charity days and volunteering opportunities - Electric Vehicle scheme This is a hybrid role, with the expectation to be in the office at least two days per week. Apply Now This is more than a Product Owner role - it s a chance to help shape the future of medicines optimisation in the NHS, supported by a collaborative, forward-thinking team. If you re passionate about digital healthcare and want to make a difference at scale, we d love to hear from you.
Job Description Our Client - Guiseley At Our Client's in Guiseley site, our Vehicle Technicians play a vital role within the Aftersales function, delivering an outstanding customer motoring experience built on honesty and trust. We are looking to recruit Technicians to join our growing, modern workshop in Guiseley. You will have the opportunity to work with an experienced Service Manager who is expanding the team to support one of the UK's largest motor retailers. The role presents the opportunity to work alongside a highly skilled Technician team in one of the company's biggest workshops. We are offering a basic salary between 28,840 and 48,880 , depending on skills and experience, based on a 40-hour working week. While this role is primarily Monday to Friday, there may occasionally be requirements to work on Saturdays to support business needs or special events. Advance notice will be provided, and any Saturday hours will be paid as overtime. The packages offered are dependent upon experience and accreditation, with examples as follows: Service and Maintenance Technicians: basics up to 39,200 Service and Diagnostic Technicians: basics up to 41,600 Senior Technicians: basics up to 44,000 Master Technicians: basics up to 48,880 Your role as a Vehicle Technician is crucial in delivering an exceptional customer experience, built on trust and quality workmanship. You will be responsible for maintaining, servicing, and repairing vehicles to the highest standards. From routine servicing to complex repairs, your expertise will ensure first-time fixes and customer confidence. To be successful in this role, you should have: A relevant formal qualification in Automotive City & Guilds / NVQ Level 3 Current experience as a Vehicle Technician MOT license preferred but not essential Your own set of tools A full UK driving licence At Our Client , investment in personal development is a key priority. As a successful candidate, you can look forward to ongoing training opportunities, a clear career path, and a range of benefits that reflect their commitment to being an employer of choice, including: 33 days of annual leave, increasing to 37 with length of service Flexible working arrangements to support work-life balance Access to full manufacturer training, including EV and electrical training Evolution Management Development program for career progression Enhanced maternity and paternity leave Share incentive scheme for tax-efficient investment and rewards Comprehensive Tool Insurance Programme Company pension scheme Online rewards platform offering cashback and discounts at major retailers Preferential service rates for your own vehicle Exclusive discounts on vehicle purchases Join the team at Our Client and take your career to new heights. As a national company with over 190 locations across England and Scotland, there are always opportunities for internal progression and long-term career development.
Oct 03, 2025
Full time
Job Description Our Client - Guiseley At Our Client's in Guiseley site, our Vehicle Technicians play a vital role within the Aftersales function, delivering an outstanding customer motoring experience built on honesty and trust. We are looking to recruit Technicians to join our growing, modern workshop in Guiseley. You will have the opportunity to work with an experienced Service Manager who is expanding the team to support one of the UK's largest motor retailers. The role presents the opportunity to work alongside a highly skilled Technician team in one of the company's biggest workshops. We are offering a basic salary between 28,840 and 48,880 , depending on skills and experience, based on a 40-hour working week. While this role is primarily Monday to Friday, there may occasionally be requirements to work on Saturdays to support business needs or special events. Advance notice will be provided, and any Saturday hours will be paid as overtime. The packages offered are dependent upon experience and accreditation, with examples as follows: Service and Maintenance Technicians: basics up to 39,200 Service and Diagnostic Technicians: basics up to 41,600 Senior Technicians: basics up to 44,000 Master Technicians: basics up to 48,880 Your role as a Vehicle Technician is crucial in delivering an exceptional customer experience, built on trust and quality workmanship. You will be responsible for maintaining, servicing, and repairing vehicles to the highest standards. From routine servicing to complex repairs, your expertise will ensure first-time fixes and customer confidence. To be successful in this role, you should have: A relevant formal qualification in Automotive City & Guilds / NVQ Level 3 Current experience as a Vehicle Technician MOT license preferred but not essential Your own set of tools A full UK driving licence At Our Client , investment in personal development is a key priority. As a successful candidate, you can look forward to ongoing training opportunities, a clear career path, and a range of benefits that reflect their commitment to being an employer of choice, including: 33 days of annual leave, increasing to 37 with length of service Flexible working arrangements to support work-life balance Access to full manufacturer training, including EV and electrical training Evolution Management Development program for career progression Enhanced maternity and paternity leave Share incentive scheme for tax-efficient investment and rewards Comprehensive Tool Insurance Programme Company pension scheme Online rewards platform offering cashback and discounts at major retailers Preferential service rates for your own vehicle Exclusive discounts on vehicle purchases Join the team at Our Client and take your career to new heights. As a national company with over 190 locations across England and Scotland, there are always opportunities for internal progression and long-term career development.
Smart Repair Technicians, Do you want to earn a fabulous salary plus bonus! Working for the dealer group of the moment! Working as a Mobile Smart Repair Technician. Working at various dealerships within group, within the Birmingham area. The Recruitment Solution are looking to recruit an experienced SMART Repair Technician for this award winning, brand, main dealer group. Why Apply for this Mobile SMART Repair Technician role? • Fabulous salary - Plus bonus. MONDAY to FRIDAY. • 33 days of annual leave, increasing to 37 with length of service - giving you time to re charge and relax • Flexible working arrangements - allowing you to have a work life balance that suits • Commitment to you to provide access to full manufacturer training to develop your skills and drive your earnings ability forward. Including dedicated EV Electrical training to keep you at the front edge of changes in the sector. • Access to an Evolution Management Development program for those who want to grow into a management position • An enhanced maternity and paternity leave - Enhanced maternity and paternity ensure that you can enjoy the early stages of your child's life without worrying about work. • Share incentive scheme which allows you to invest tax efficiently and share in the company's continued success. • A Tool Insurance Programme to protect your valuable tools with their comprehensive tool insurance. • Pension scheme - Invest in your future with confidence through their pension scheme. • Online rewards platform offering cashback and serious discounts at various retailers. Requirements for this Mobile SMART Repairer role: • You will need to have experience of completing work to the highest of standards to make sure the customers are completely satisfied. • You will be responsible for repairing and refurbishing any damage that has occurred to the vehicles. This includes scratches, scuffs and dents. • You will also be responsible for preparing the vehicles to be repaired • As well as cosmetic paint touch ups and local paintwork repairs. • To maintain equipment on a regular basis and report any problems to the Bodyshop Manager. To find out more or to apply for this SMART Repairer vacancy you can email (url removed) or contact Daniel Walton on (phone number removed) or directly on (phone number removed). We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers. Car Sales Executive, Car Sales person, Sales Executive, Car Sales, LCV Sales Executive, Commercial Vehicle Sales Executive, Service Advisor, Aftersales Advisor, Service Receptionist, Senior Service Advisor, Service Team Manager, Service Supervisor, STM Automotive Technician, PDI Technician, Service Technician, Senior Technician, Diagnostic Technician, Master Technician, Systems Technician, Qualified Technician, HGV Technician, LCV Technician, Heavy Goods Technician, Light Commercial Technician, Passenger Car Technician, Car Technician, Car Tech, LGV technician, Large Goods Vehicle Technician, Mechanic, HGV Fitter, Fast Fit Technician. Lots of Motor Trade Jobs throughout the UK. Call Us Now For Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more.
Oct 02, 2025
Full time
Smart Repair Technicians, Do you want to earn a fabulous salary plus bonus! Working for the dealer group of the moment! Working as a Mobile Smart Repair Technician. Working at various dealerships within group, within the Birmingham area. The Recruitment Solution are looking to recruit an experienced SMART Repair Technician for this award winning, brand, main dealer group. Why Apply for this Mobile SMART Repair Technician role? • Fabulous salary - Plus bonus. MONDAY to FRIDAY. • 33 days of annual leave, increasing to 37 with length of service - giving you time to re charge and relax • Flexible working arrangements - allowing you to have a work life balance that suits • Commitment to you to provide access to full manufacturer training to develop your skills and drive your earnings ability forward. Including dedicated EV Electrical training to keep you at the front edge of changes in the sector. • Access to an Evolution Management Development program for those who want to grow into a management position • An enhanced maternity and paternity leave - Enhanced maternity and paternity ensure that you can enjoy the early stages of your child's life without worrying about work. • Share incentive scheme which allows you to invest tax efficiently and share in the company's continued success. • A Tool Insurance Programme to protect your valuable tools with their comprehensive tool insurance. • Pension scheme - Invest in your future with confidence through their pension scheme. • Online rewards platform offering cashback and serious discounts at various retailers. Requirements for this Mobile SMART Repairer role: • You will need to have experience of completing work to the highest of standards to make sure the customers are completely satisfied. • You will be responsible for repairing and refurbishing any damage that has occurred to the vehicles. This includes scratches, scuffs and dents. • You will also be responsible for preparing the vehicles to be repaired • As well as cosmetic paint touch ups and local paintwork repairs. • To maintain equipment on a regular basis and report any problems to the Bodyshop Manager. To find out more or to apply for this SMART Repairer vacancy you can email (url removed) or contact Daniel Walton on (phone number removed) or directly on (phone number removed). We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers. Car Sales Executive, Car Sales person, Sales Executive, Car Sales, LCV Sales Executive, Commercial Vehicle Sales Executive, Service Advisor, Aftersales Advisor, Service Receptionist, Senior Service Advisor, Service Team Manager, Service Supervisor, STM Automotive Technician, PDI Technician, Service Technician, Senior Technician, Diagnostic Technician, Master Technician, Systems Technician, Qualified Technician, HGV Technician, LCV Technician, Heavy Goods Technician, Light Commercial Technician, Passenger Car Technician, Car Technician, Car Tech, LGV technician, Large Goods Vehicle Technician, Mechanic, HGV Fitter, Fast Fit Technician. Lots of Motor Trade Jobs throughout the UK. Call Us Now For Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more.
